Human Resources Manager (Climate Change focused Charity) Location: Central London (hybrid, 2 days in the office) Salary: £45-£50k per annum DOE plus benefits Contract: 12 months fixed term (possible extension), full time (5 days/week) Start: ASAP The Opportunity Civitas Recruitment are delighted to be working with an investor-led, purpose-driven membership organisation working with the investment community to manage climate-related financial risks and seize opportunities in the transition to a net zero and climate resilient economy. This role will lead day-to-day operational HR service delivery, partnering with managers and the wider team to embed best practice, strengthen culture, and support organisational development and change. Key Responsibilities Support organisational development initiatives including culture, engagement, inclusion, wellbeing, team activities and change projects. Act as first point of contact for HR queries, providing timely advice on policy, procedure and UK employment legislation. Manage cyclical policy reviews and support development of new policies, guidance and manager toolkits. Lead employee relations casework and coach managers to build confidence and capability; escalate sensitive cases as required. Coordinate performance management cycles and support aligned development planning. Oversee benefits administration, liaising with third parties and supporting periodic reviews of the offer. Coordinate learning and development activity, identifying skills gaps and supporting continuous improvement. Maintain HR systems and reporting, ensuring data accuracy and producing insights to inform decisions. Deliver end-to-end recruitment, onboarding and induction, ensuring efficiency, consistency and compliance. The Candidate Proven experience in a generalist HR role, including delivery of operational people services and HR project implementation. CIPD Level 5 (or equivalent professional experience) with strong knowledge of UK employment legislation and HR best practice. Confident advising and coaching managers across employee relations, performance, and people processes. Experience supporting organisational development, culture and change in a fast-paced environment. Strong stakeholder management, communication (written and verbal) and relationship-building skills. Comfortable working independently with sound judgement, high attention to detail and excellent time management. Proficient with HR systems and digital tools; able to interpret HR data to drive improvements. Desirable: Experience in SME/not-for-profit settings, exposure to financial sector contexts, and a genuine interest in climate and sustainability. How to Apply Please apply immediately using the link. Alternatively, please contact syed at Civitas recruitment for a initial discussion and a full JD. The deadline for applications is 20 February 2026, with first round interviews (online via Teams) planned for the week commencing 23 February 2026. Applicants must already have the right to work in the UK (sponsorship is not available unfortunately).
Feb 06, 2026
Full time
Human Resources Manager (Climate Change focused Charity) Location: Central London (hybrid, 2 days in the office) Salary: £45-£50k per annum DOE plus benefits Contract: 12 months fixed term (possible extension), full time (5 days/week) Start: ASAP The Opportunity Civitas Recruitment are delighted to be working with an investor-led, purpose-driven membership organisation working with the investment community to manage climate-related financial risks and seize opportunities in the transition to a net zero and climate resilient economy. This role will lead day-to-day operational HR service delivery, partnering with managers and the wider team to embed best practice, strengthen culture, and support organisational development and change. Key Responsibilities Support organisational development initiatives including culture, engagement, inclusion, wellbeing, team activities and change projects. Act as first point of contact for HR queries, providing timely advice on policy, procedure and UK employment legislation. Manage cyclical policy reviews and support development of new policies, guidance and manager toolkits. Lead employee relations casework and coach managers to build confidence and capability; escalate sensitive cases as required. Coordinate performance management cycles and support aligned development planning. Oversee benefits administration, liaising with third parties and supporting periodic reviews of the offer. Coordinate learning and development activity, identifying skills gaps and supporting continuous improvement. Maintain HR systems and reporting, ensuring data accuracy and producing insights to inform decisions. Deliver end-to-end recruitment, onboarding and induction, ensuring efficiency, consistency and compliance. The Candidate Proven experience in a generalist HR role, including delivery of operational people services and HR project implementation. CIPD Level 5 (or equivalent professional experience) with strong knowledge of UK employment legislation and HR best practice. Confident advising and coaching managers across employee relations, performance, and people processes. Experience supporting organisational development, culture and change in a fast-paced environment. Strong stakeholder management, communication (written and verbal) and relationship-building skills. Comfortable working independently with sound judgement, high attention to detail and excellent time management. Proficient with HR systems and digital tools; able to interpret HR data to drive improvements. Desirable: Experience in SME/not-for-profit settings, exposure to financial sector contexts, and a genuine interest in climate and sustainability. How to Apply Please apply immediately using the link. Alternatively, please contact syed at Civitas recruitment for a initial discussion and a full JD. The deadline for applications is 20 February 2026, with first round interviews (online via Teams) planned for the week commencing 23 February 2026. Applicants must already have the right to work in the UK (sponsorship is not available unfortunately).
Head of Event Operations - Exhibitions £70,000 - £75,000 Base + up to 15% Bonus Hybrid London Leading international events business seeks a highly talented Head of Operations to join their team working across their leading expo business. The Head of Operations will be an experienced manager coaching and developing Operations Managers and Operations Coordinators in the delivery of their allocated events as well as planning their own events. They will be responsible for overseeing and executing their portfolio of events within an industry leading portfolio and will have complete operational management, including full budgetary control whilst maximising portfolio profitability. Role Responsibilities : Head of Operations Team Related Develop a high-performance culture by championing best practices and professional development Building a 'one team' ethos for all levels of the operational functions so that there is an expansion of career development, succession planning and opportunities across the teams as well as sharing of skills and best practice Ensuring the team deliver a first-class service for each client Manage and develop direct reports using KPIs to track performance Recruiting and training new members of the team Portfolio & Event Related Responsible for portfolio event delivery - with end-to-end accountability for operational management of all events including customer journeys and improving onsite experience Maximising the profitability, sustainability, and quality of each event through effective budget management Focusing on continuous improvement: learning from other events, customer feedback groups, industry technology Project managing events and control costs to deliver within budget Managing end-to-end delivery of events each year of varying size, format, and complexity across a range of geographies Responsible for risk and compliance at events - ensure security plans are adhered to and that each event has a full risk assessment Profile Required: Head of Operations An established track record of delivering international, large scale and complex events and awards in the B2B or B2C space managing both large scale exhibitions (150+ stands) and multi stream conferences globally Must have Expo experience - 1000 + Attendees Technical experience from floor plan creation, rigging, health & safety, introducing creative flair to networking experiences Demonstrable experience in collaborating successfully with partners ancillary to a large-scale event (could be the city, transport, party, or other partners) Extensive experience in team management/ line management experience for 4+ team members, able to demonstrate coaching and people development. Tangible examples of experience in implementing innovation and creativity for large scale international events over 6000+ people, 150+ stands, 120+, meeting rooms, 3+ conference stages. Experience in venue and supplier contracting and negotiation upwards of £2.5m Confident decision-making, thought leadership and a focus on finding solutions and achieving results by taking accountability and ownership of decisions made. Lipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Feb 06, 2026
Full time
Head of Event Operations - Exhibitions £70,000 - £75,000 Base + up to 15% Bonus Hybrid London Leading international events business seeks a highly talented Head of Operations to join their team working across their leading expo business. The Head of Operations will be an experienced manager coaching and developing Operations Managers and Operations Coordinators in the delivery of their allocated events as well as planning their own events. They will be responsible for overseeing and executing their portfolio of events within an industry leading portfolio and will have complete operational management, including full budgetary control whilst maximising portfolio profitability. Role Responsibilities : Head of Operations Team Related Develop a high-performance culture by championing best practices and professional development Building a 'one team' ethos for all levels of the operational functions so that there is an expansion of career development, succession planning and opportunities across the teams as well as sharing of skills and best practice Ensuring the team deliver a first-class service for each client Manage and develop direct reports using KPIs to track performance Recruiting and training new members of the team Portfolio & Event Related Responsible for portfolio event delivery - with end-to-end accountability for operational management of all events including customer journeys and improving onsite experience Maximising the profitability, sustainability, and quality of each event through effective budget management Focusing on continuous improvement: learning from other events, customer feedback groups, industry technology Project managing events and control costs to deliver within budget Managing end-to-end delivery of events each year of varying size, format, and complexity across a range of geographies Responsible for risk and compliance at events - ensure security plans are adhered to and that each event has a full risk assessment Profile Required: Head of Operations An established track record of delivering international, large scale and complex events and awards in the B2B or B2C space managing both large scale exhibitions (150+ stands) and multi stream conferences globally Must have Expo experience - 1000 + Attendees Technical experience from floor plan creation, rigging, health & safety, introducing creative flair to networking experiences Demonstrable experience in collaborating successfully with partners ancillary to a large-scale event (could be the city, transport, party, or other partners) Extensive experience in team management/ line management experience for 4+ team members, able to demonstrate coaching and people development. Tangible examples of experience in implementing innovation and creativity for large scale international events over 6000+ people, 150+ stands, 120+, meeting rooms, 3+ conference stages. Experience in venue and supplier contracting and negotiation upwards of £2.5m Confident decision-making, thought leadership and a focus on finding solutions and achieving results by taking accountability and ownership of decisions made. Lipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
This is a unique opportunity to work closely with the office of the Bishops of Liverpool and Warrington, providing strategic diary management, event coordination, and high-level administrative support as part of the episcopal staff team. The Personal Assistant (Diary & Events) works closely with the Bishops, the Bishop's Chaplain & Executive Assistant and the Finance & Associate PA. The post-holder will need to have (or be able to quickly develop) a thorough knowledge of the many facets of a Bishop's roles, the workings of the Diocese of Liverpool and the Church of England more widely. As well as having excellent organisational, administrative and diary management skills, the post-holder must have the capacity to respond quickly often working independently and calmly to rapidly changing circumstances and effectively manage competing demands. This role demands initiative, discretion and creativity. It is ideal for someone who thrives in a dynamic environment, is passionate about the Church's mission, and is confident in managing both strategic and operational responsibilities. It requires someone who is proactive and can organise their work so that they are one step ahead in order to anticipate issues and influence positive outcomes. The post holder will also be an excellent communicator, able to handle difficult conversations and be highly collaborative in order to build highly effective working relationships with a wide range of individuals and organisations. The role will be primarily based at Bishop's Lodge, Woolton Park, Liverpool. There is a requirement to be flexible and, on occasion, to work from the diocesan office at St James' House. These relationships will be vital as everyone in the bishop's office must have a good awareness of each other's work and the capacity to allocate tasks and support each other's workstreams according to the particular demands. Holidays must be agreed between staff to ensure that the office is well staffed. The PA (Diary & Events) will not normally be away from the Office or on holiday at the same time as the Finance & Associate PA. Any given day is varied and therefore likely to produce a range of demands both foreseen and unforeseen; the Personal Assistant needs the flexibility and initiative to respond appropriately as and when matters arise. The following are, however, the focal responsibilities of the role: Diary Management Working with the Bishop's Chaplain & Executive Assistant, to have overall responsibility to plan, organise and coordinate all elements of the day-to-day diary management for the bishops and the Bishop's Chaplain. This includes but is not limited to: Book, manage and adjust appointments, engagements and meetings. Organise the diary and schedule the bishops' day in a way that enables and sustains their ministries. Take the lead on making travel and accommodation arrangements Ensure the bishops have all necessary paperwork or information in advance of meetings or engagements Liaise with parishes, clergy and all key stakeholders both internal and external where required. Be pro-active in drafting appropriate responses to all requests and invitations. Protect the bishop's diary by setting criteria to manage all diary demands including pushing back on requests to ensure that the number of commitments is sustainable. Administrative and operational support Managing the administration for Readers in the diocese including liaising with the Diocesan Team and the Warden of Readers. From time to time as and when required to serve as clerk to the meetings held by the bishops and to take notes, co-ordinate agendas, actions and follow-ups. Oversee the maintenance of the Clergy Personal Files ensuring that they are up to date and stored and organised correctly. Collaborate with the Bishops' Chaplain & Executive Assistant and other members of the team to provide administrative support to enable the smooth running of the Bishop's Office and is also crucial to the Bishops' work. Develop and maintain highly effective electronic and paper filing systems, data, databases, and other records storage in line with Safeguarding and GDPR principles. Undertake other appropriate duties as commensurate with the role as requested by the Bishop Event management Lead on planning and delivery of events, both large and small, hosted by or involving the bishops as required and share in welcoming visitors to the Bishop's Office. Plan, coordinate and manage logistics, invitations, guest communications and event materials, liaising with both internal and external contacts and be the lead contact for such events. Ensure events reflect the bishops' priorities and are delivered with professionalism and warmth. Developing and maintaining relationships Build excellent working relationships with all those with whom the Bishops come into contact by responding to a wide range of enquiries in a warm and friendly manner, either in person or by directing enquirers to the appropriate sources of information. Establish, maintain and improve ways of working and consistent information flow, including liaising with the bishops' staff, Diocesan Offices, other bishops, external civic contacts, dioceses and clergy nationally; the Bishoprics and Church Commissioners. Skills/Aptitudes Demonstrates thinking ahead, managing time, priorities and developing structured and efficient approaches to deliver work on time and to a very high standard. Efficient and quick at dealing with requests. Ability to handle confidential information and to act with discretion Able to work flexibly, both in terms of time and responsibilities Content to work to the bishop's agenda, adjusting work style to the Bishop's preferences and requirements. Ability to organise own workload, to set priorities and to work to deadlines Ability to show initiative and creativity and to work without direct supervision IT proficiency, including Microsoft Word, Outlook and Excel Strong communication skills, both oral and written including excellent report writing skills. Ability to work effectively as part of a team. Experience Significant demonstrable experience as a highly performing administrator/personal assistant/diary manager in working with senior members of staff Demonstrable experience of providing Personal Assistant/Diary support to senior staff Proven interpersonal skills with the ability to quickly establish and maintain excellent working relationships with officers/post holders and other key stakeholder groups Proven stakeholder management skills to manage competing demands. Experience of managing expectations, conflicts and difficult conversations whilst maintaining productive working relationships. Familiarity with the Church of England's structures and mission Personal attributes Ability to work calmly under pressure and solve problems efficiently and effectively Calm, confident and adaptable under pressure Self-movitated, punctual and organised Compassionate and patient To be a person in sympathy with the mission and ethos of the Christian Church, the Church of England and the Diocese of Liverpool The closing date for applications is 26 February 2026 at 23:55pm.
Feb 06, 2026
Full time
This is a unique opportunity to work closely with the office of the Bishops of Liverpool and Warrington, providing strategic diary management, event coordination, and high-level administrative support as part of the episcopal staff team. The Personal Assistant (Diary & Events) works closely with the Bishops, the Bishop's Chaplain & Executive Assistant and the Finance & Associate PA. The post-holder will need to have (or be able to quickly develop) a thorough knowledge of the many facets of a Bishop's roles, the workings of the Diocese of Liverpool and the Church of England more widely. As well as having excellent organisational, administrative and diary management skills, the post-holder must have the capacity to respond quickly often working independently and calmly to rapidly changing circumstances and effectively manage competing demands. This role demands initiative, discretion and creativity. It is ideal for someone who thrives in a dynamic environment, is passionate about the Church's mission, and is confident in managing both strategic and operational responsibilities. It requires someone who is proactive and can organise their work so that they are one step ahead in order to anticipate issues and influence positive outcomes. The post holder will also be an excellent communicator, able to handle difficult conversations and be highly collaborative in order to build highly effective working relationships with a wide range of individuals and organisations. The role will be primarily based at Bishop's Lodge, Woolton Park, Liverpool. There is a requirement to be flexible and, on occasion, to work from the diocesan office at St James' House. These relationships will be vital as everyone in the bishop's office must have a good awareness of each other's work and the capacity to allocate tasks and support each other's workstreams according to the particular demands. Holidays must be agreed between staff to ensure that the office is well staffed. The PA (Diary & Events) will not normally be away from the Office or on holiday at the same time as the Finance & Associate PA. Any given day is varied and therefore likely to produce a range of demands both foreseen and unforeseen; the Personal Assistant needs the flexibility and initiative to respond appropriately as and when matters arise. The following are, however, the focal responsibilities of the role: Diary Management Working with the Bishop's Chaplain & Executive Assistant, to have overall responsibility to plan, organise and coordinate all elements of the day-to-day diary management for the bishops and the Bishop's Chaplain. This includes but is not limited to: Book, manage and adjust appointments, engagements and meetings. Organise the diary and schedule the bishops' day in a way that enables and sustains their ministries. Take the lead on making travel and accommodation arrangements Ensure the bishops have all necessary paperwork or information in advance of meetings or engagements Liaise with parishes, clergy and all key stakeholders both internal and external where required. Be pro-active in drafting appropriate responses to all requests and invitations. Protect the bishop's diary by setting criteria to manage all diary demands including pushing back on requests to ensure that the number of commitments is sustainable. Administrative and operational support Managing the administration for Readers in the diocese including liaising with the Diocesan Team and the Warden of Readers. From time to time as and when required to serve as clerk to the meetings held by the bishops and to take notes, co-ordinate agendas, actions and follow-ups. Oversee the maintenance of the Clergy Personal Files ensuring that they are up to date and stored and organised correctly. Collaborate with the Bishops' Chaplain & Executive Assistant and other members of the team to provide administrative support to enable the smooth running of the Bishop's Office and is also crucial to the Bishops' work. Develop and maintain highly effective electronic and paper filing systems, data, databases, and other records storage in line with Safeguarding and GDPR principles. Undertake other appropriate duties as commensurate with the role as requested by the Bishop Event management Lead on planning and delivery of events, both large and small, hosted by or involving the bishops as required and share in welcoming visitors to the Bishop's Office. Plan, coordinate and manage logistics, invitations, guest communications and event materials, liaising with both internal and external contacts and be the lead contact for such events. Ensure events reflect the bishops' priorities and are delivered with professionalism and warmth. Developing and maintaining relationships Build excellent working relationships with all those with whom the Bishops come into contact by responding to a wide range of enquiries in a warm and friendly manner, either in person or by directing enquirers to the appropriate sources of information. Establish, maintain and improve ways of working and consistent information flow, including liaising with the bishops' staff, Diocesan Offices, other bishops, external civic contacts, dioceses and clergy nationally; the Bishoprics and Church Commissioners. Skills/Aptitudes Demonstrates thinking ahead, managing time, priorities and developing structured and efficient approaches to deliver work on time and to a very high standard. Efficient and quick at dealing with requests. Ability to handle confidential information and to act with discretion Able to work flexibly, both in terms of time and responsibilities Content to work to the bishop's agenda, adjusting work style to the Bishop's preferences and requirements. Ability to organise own workload, to set priorities and to work to deadlines Ability to show initiative and creativity and to work without direct supervision IT proficiency, including Microsoft Word, Outlook and Excel Strong communication skills, both oral and written including excellent report writing skills. Ability to work effectively as part of a team. Experience Significant demonstrable experience as a highly performing administrator/personal assistant/diary manager in working with senior members of staff Demonstrable experience of providing Personal Assistant/Diary support to senior staff Proven interpersonal skills with the ability to quickly establish and maintain excellent working relationships with officers/post holders and other key stakeholder groups Proven stakeholder management skills to manage competing demands. Experience of managing expectations, conflicts and difficult conversations whilst maintaining productive working relationships. Familiarity with the Church of England's structures and mission Personal attributes Ability to work calmly under pressure and solve problems efficiently and effectively Calm, confident and adaptable under pressure Self-movitated, punctual and organised Compassionate and patient To be a person in sympathy with the mission and ethos of the Christian Church, the Church of England and the Diocese of Liverpool The closing date for applications is 26 February 2026 at 23:55pm.
Platypus Assistant Store Manager - Liverpool Liverpool NSW 2170, Australia Posted Tuesday 20 January 2026 at 1:00 pm Since 1998 here at Platypus Shoes we have made it our business to deck out every single person who walks through our doors with the freshest footwear from all the biggest brands. But we reckon life goes beyond shoes. We believe it's what you do in them that truly counts. So stay out late. Wake up early. Walk there, run back. Stand tall and be a champion in a crowd of Naysayers. We're for the ones that dance harder, sing louder and don't care what anyone else thinks. This is your story. Play Life Loud. Platypus Shoes is a part of the Accent Group which is Australia and New Zealand's largest footwear group with over 900+ stores, 34 brands and 30+ online platforms including; Glue Store, Platypus, Skechers, Hype DC, Vans, Dr. Martens, Subtype, The Athletes Foot, CAT, Merrell, Timberland, Stylerunner, Hoka, UGG, Saucony, Sports Direct & Nude Lucy! About the Role As the Assistant Manager at Platypus Shoes Liverpool, you'll work side-by-side with the Store Manager to support a team of passionate casual team members. Your focus will be on driving sales and KPIs, coaching the team, and delivering next-level customer service. You'll play a key role in creating an energetic store culture, while developing your leadership skills in a fast-paced, high-impact retail environment. Key Responsibilities Support the Store Manager in driving store performance by achieving sales targets, KPIs, and maintaining visual merchandising standards Motivate and inspire the team to deliver outstanding results in sales and customer experience Monitor and analyse store sales performance daily, weekly, and monthly - celebrate wins and identify opportunities for growth Manage rosters and wage spend in line with company targets and operational efficiency Coach and mentor team members, driving high morale, ongoing training, and succession planning Oversee stock levels, store presentation, shrinkage control, and operational excellence Ensure compliance with all OH&S policies and relevant state and national legislation Skills and Experience Previous experience as a senior casual, key holder, 3IC, or supervisor in a high-volume retail environment Proven ability to lead a team and deliver strong results in sales and KPIs A proactive, hands on leader with a 'Make it Happen' mindset Strong communication skills and a passion for coaching others Operational know how across stock management and visual merchandising A genuine enthusiasm for customer experience and working with premium product Work-Life Balance: Sunday to Thursday roster - enjoy two consecutive days off Career Growth: Extensive training and development programs to support your growth Employee Perks: Access to our exclusive 'Employee Benefits' program - includes discounted gym memberships and health insurance. Team Discounts: 40% off across all Accent Group brands including Platypus, Vans, Hype DC, Skechers, and more. Supportive Culture: Be part of a vibrant, fun, and inclusive team culture with regular events, leadership conferences, and more. At Accent Group Limited we are committed to creating an inclusive workplace that promotes and values diversity and inclusion. We believe in the diversity of our people across age, gender, identity, race, sexual orientation, ethnicity, physical and mental ability. We strive on creating an equal employment environment where everyone from any background can themselves. The Accent Group acknowledges, and pays respect, to the Traditional Owners and ongoing custodians of the land. The Aboriginal and Torres Strait Islander and Maori people.
Feb 06, 2026
Full time
Platypus Assistant Store Manager - Liverpool Liverpool NSW 2170, Australia Posted Tuesday 20 January 2026 at 1:00 pm Since 1998 here at Platypus Shoes we have made it our business to deck out every single person who walks through our doors with the freshest footwear from all the biggest brands. But we reckon life goes beyond shoes. We believe it's what you do in them that truly counts. So stay out late. Wake up early. Walk there, run back. Stand tall and be a champion in a crowd of Naysayers. We're for the ones that dance harder, sing louder and don't care what anyone else thinks. This is your story. Play Life Loud. Platypus Shoes is a part of the Accent Group which is Australia and New Zealand's largest footwear group with over 900+ stores, 34 brands and 30+ online platforms including; Glue Store, Platypus, Skechers, Hype DC, Vans, Dr. Martens, Subtype, The Athletes Foot, CAT, Merrell, Timberland, Stylerunner, Hoka, UGG, Saucony, Sports Direct & Nude Lucy! About the Role As the Assistant Manager at Platypus Shoes Liverpool, you'll work side-by-side with the Store Manager to support a team of passionate casual team members. Your focus will be on driving sales and KPIs, coaching the team, and delivering next-level customer service. You'll play a key role in creating an energetic store culture, while developing your leadership skills in a fast-paced, high-impact retail environment. Key Responsibilities Support the Store Manager in driving store performance by achieving sales targets, KPIs, and maintaining visual merchandising standards Motivate and inspire the team to deliver outstanding results in sales and customer experience Monitor and analyse store sales performance daily, weekly, and monthly - celebrate wins and identify opportunities for growth Manage rosters and wage spend in line with company targets and operational efficiency Coach and mentor team members, driving high morale, ongoing training, and succession planning Oversee stock levels, store presentation, shrinkage control, and operational excellence Ensure compliance with all OH&S policies and relevant state and national legislation Skills and Experience Previous experience as a senior casual, key holder, 3IC, or supervisor in a high-volume retail environment Proven ability to lead a team and deliver strong results in sales and KPIs A proactive, hands on leader with a 'Make it Happen' mindset Strong communication skills and a passion for coaching others Operational know how across stock management and visual merchandising A genuine enthusiasm for customer experience and working with premium product Work-Life Balance: Sunday to Thursday roster - enjoy two consecutive days off Career Growth: Extensive training and development programs to support your growth Employee Perks: Access to our exclusive 'Employee Benefits' program - includes discounted gym memberships and health insurance. Team Discounts: 40% off across all Accent Group brands including Platypus, Vans, Hype DC, Skechers, and more. Supportive Culture: Be part of a vibrant, fun, and inclusive team culture with regular events, leadership conferences, and more. At Accent Group Limited we are committed to creating an inclusive workplace that promotes and values diversity and inclusion. We believe in the diversity of our people across age, gender, identity, race, sexual orientation, ethnicity, physical and mental ability. We strive on creating an equal employment environment where everyone from any background can themselves. The Accent Group acknowledges, and pays respect, to the Traditional Owners and ongoing custodians of the land. The Aboriginal and Torres Strait Islander and Maori people.
About the role As an Assistant Store Manager at Victoria's Secret, you'll be at the heart of your store's success - leading a passionate team, inspiring excellence, and creating unforgettable experiences for every customer, every day. What's in (your) store for you Lead from the heart - You'll train, coach, and inspire your team, setting them up for success, and help them to shine Be a role model - You'll set the tone for the store, fostering an inclusive, positive environment where the team feels valued, motivated, and proud of the work they do Think of the customer - You'll be a friendly face to every customer you meet, always putting their needs first and planning ways you can personalise and maximise the customer experience in store, and making sure your team does the same Lead day-to-day operations - You'll work with your Store Manager to manage P&L and key KPIs across the store, always with a focus on profitability and controllable costs (think hiring, rotas, payroll, customer success, stock control), which help maximise sales and profitability An eye for visuals - our brand visual standards are high (of course), but our Visual Team can support you and your team in understanding and delivering them with pride Listen, share & shape - Your ideas matter. You'll create space for your team to share their perspectives and collaborate with partners across the business to help us evolve and grow Keep your store safe - You'll make sure the store is compliant, organised and prepared for every launch, layout change and moment that matters, keeping both your team and customers safe and supported About you You have experience in retail management within a fast-paced store(s) and a track record of delivering strong results through people, service, and operational excellence You demonstrate a strong understanding of how to manage a team and deliver objectives that drive strong performance and results You have a passion for retail - You have a passion for all things retail, whether it be front or back of house. Ultimately, creating a unique experience for each customer is your favourite thing to do You lead with purpose - You lead with purpose, engaging and developing your team to have a shared enthusiasm for the brand and the experience we create You can build strong relationships - You build genuine relationships with customers, with your team and with partners across the business. You embrace change - You enjoy problem-solving, multitasking, and working collaboratively to meet challenges with optimism. You have creative flair - People describe you as approachable and resourceful with a creative side when it comes to engaging teams and bringing initiatives to life.
Feb 06, 2026
Full time
About the role As an Assistant Store Manager at Victoria's Secret, you'll be at the heart of your store's success - leading a passionate team, inspiring excellence, and creating unforgettable experiences for every customer, every day. What's in (your) store for you Lead from the heart - You'll train, coach, and inspire your team, setting them up for success, and help them to shine Be a role model - You'll set the tone for the store, fostering an inclusive, positive environment where the team feels valued, motivated, and proud of the work they do Think of the customer - You'll be a friendly face to every customer you meet, always putting their needs first and planning ways you can personalise and maximise the customer experience in store, and making sure your team does the same Lead day-to-day operations - You'll work with your Store Manager to manage P&L and key KPIs across the store, always with a focus on profitability and controllable costs (think hiring, rotas, payroll, customer success, stock control), which help maximise sales and profitability An eye for visuals - our brand visual standards are high (of course), but our Visual Team can support you and your team in understanding and delivering them with pride Listen, share & shape - Your ideas matter. You'll create space for your team to share their perspectives and collaborate with partners across the business to help us evolve and grow Keep your store safe - You'll make sure the store is compliant, organised and prepared for every launch, layout change and moment that matters, keeping both your team and customers safe and supported About you You have experience in retail management within a fast-paced store(s) and a track record of delivering strong results through people, service, and operational excellence You demonstrate a strong understanding of how to manage a team and deliver objectives that drive strong performance and results You have a passion for retail - You have a passion for all things retail, whether it be front or back of house. Ultimately, creating a unique experience for each customer is your favourite thing to do You lead with purpose - You lead with purpose, engaging and developing your team to have a shared enthusiasm for the brand and the experience we create You can build strong relationships - You build genuine relationships with customers, with your team and with partners across the business. You embrace change - You enjoy problem-solving, multitasking, and working collaboratively to meet challenges with optimism. You have creative flair - People describe you as approachable and resourceful with a creative side when it comes to engaging teams and bringing initiatives to life.
Role: Service Desk Operations Manager Location: Wythenshawe (office based) Term: Full Time, Permanent Contract: 40 hours per week Mon-Sun rotating shifts Hours: 8am-4pm/10am-6pm/12pm-8pm (rotating weekly shifts), 1 in 4 weekends Salary: 44,000 DOE + benefits CCA Recruitment are excited to be recruiting for a Service Desk Operations Manage r to join a client based in Wythenshawe M22. The ideal candidate will be someone who can inspire and motivate a team of contact centre professionals supporting ambition and building on motivation. The ability to identify training needs to improve performance and most importantly to have a solid understanding of contact centre methodologies which you can draw on to coach and develop your team. This will be a role that delivers growth through improved skills and behaviours of the team. Role duties of the Service Desk Operations Manager Build and deliver success plans for the team Evaluate performance throughout the shift and current period to identify improvements and develop/deliver plans to achieve all objectives and KPI's Continually assess the skill levels of the team, implementing remedial plans to enable success Support personal development planning Inspire teams with creative engagement and effective use of leadership tools to influence performance and create a high energy and motivated work environment Individual coaching sessions for excellence Identify and address barriers to success with individuals and the collective team Collate and track analysis of effectiveness, customer experience and skill levels. Present back tracking to plan, further initiatives to achieve. Contribute to operational action plans and initiatives including process and system improvements Articulate in providing reporting and analysis of the teams performance Effective management of competencies for both self and the team Deliver a fantastic customer experience through all interactions from self and the team Experience required for this Service Desk Operations Manager Evidence leading a contact centre team to success Experience of delivering against against metrics Experience of positively influencing growth and improvement with individuals Experience of different sales and coaching methodology Attention to detail Proven track record of analytical and reporting skills Excellent time and task management Please follow the link to apply for this Service Desk Operations Manager role based in Wythenshawe. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
Feb 06, 2026
Full time
Role: Service Desk Operations Manager Location: Wythenshawe (office based) Term: Full Time, Permanent Contract: 40 hours per week Mon-Sun rotating shifts Hours: 8am-4pm/10am-6pm/12pm-8pm (rotating weekly shifts), 1 in 4 weekends Salary: 44,000 DOE + benefits CCA Recruitment are excited to be recruiting for a Service Desk Operations Manage r to join a client based in Wythenshawe M22. The ideal candidate will be someone who can inspire and motivate a team of contact centre professionals supporting ambition and building on motivation. The ability to identify training needs to improve performance and most importantly to have a solid understanding of contact centre methodologies which you can draw on to coach and develop your team. This will be a role that delivers growth through improved skills and behaviours of the team. Role duties of the Service Desk Operations Manager Build and deliver success plans for the team Evaluate performance throughout the shift and current period to identify improvements and develop/deliver plans to achieve all objectives and KPI's Continually assess the skill levels of the team, implementing remedial plans to enable success Support personal development planning Inspire teams with creative engagement and effective use of leadership tools to influence performance and create a high energy and motivated work environment Individual coaching sessions for excellence Identify and address barriers to success with individuals and the collective team Collate and track analysis of effectiveness, customer experience and skill levels. Present back tracking to plan, further initiatives to achieve. Contribute to operational action plans and initiatives including process and system improvements Articulate in providing reporting and analysis of the teams performance Effective management of competencies for both self and the team Deliver a fantastic customer experience through all interactions from self and the team Experience required for this Service Desk Operations Manager Evidence leading a contact centre team to success Experience of delivering against against metrics Experience of positively influencing growth and improvement with individuals Experience of different sales and coaching methodology Attention to detail Proven track record of analytical and reporting skills Excellent time and task management Please follow the link to apply for this Service Desk Operations Manager role based in Wythenshawe. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
Atlas Green Ltd, a leading commercial grounds maintenance and landscaping contractor, is seeking an enthusiastic Grounds Maintenance Operations Manager with strong leadership skills and experience. A family owned and managed business, we believe in family values, and the business is growing rapidly. A great company with an ethos for rewarding excellent work. Purpose of the role The Operations Manager - Grounds Maintenance has overall responsibility for the delivery of high quality and efficient grounds maintenance services. Responsibilities Ambitious with a high level of commitment Demonstrating excellent communication and interpersonal skills Responsibility for all operational and financial aspects relating to the contracts including health and safety, training, development and succession planning. Responsible for meeting budgetary targets and objectives. Responsibility for ensuring full compliance and effective use of all company systems and processes. Passionate about sustainability and social value. Managing materials, equipment, and other resources to ensure efficient contract execution. Proven management experience in a commercial Grounds Maintenance and Landscaping company. Effective leadership, communication and team motivation skills. Champion customer satisfaction - maintaining strong relationships with clients. Attend formal contracts and performance meetings with clients. Supporting the recruitment, training, and development of grounds maintenance colleagues, fostering a culture of operational excellence Promoting inclusive and supportive work environment. DBS certificate checks to be undertaken. Qualifications Managing Teams - 3 years MS Office knoweldge is required Degree in Horticulture In return we offer From £38,000.00 per year A family run business. Training and Development with exciting opportunities to further your career with the growth of the company.
Feb 06, 2026
Full time
Atlas Green Ltd, a leading commercial grounds maintenance and landscaping contractor, is seeking an enthusiastic Grounds Maintenance Operations Manager with strong leadership skills and experience. A family owned and managed business, we believe in family values, and the business is growing rapidly. A great company with an ethos for rewarding excellent work. Purpose of the role The Operations Manager - Grounds Maintenance has overall responsibility for the delivery of high quality and efficient grounds maintenance services. Responsibilities Ambitious with a high level of commitment Demonstrating excellent communication and interpersonal skills Responsibility for all operational and financial aspects relating to the contracts including health and safety, training, development and succession planning. Responsible for meeting budgetary targets and objectives. Responsibility for ensuring full compliance and effective use of all company systems and processes. Passionate about sustainability and social value. Managing materials, equipment, and other resources to ensure efficient contract execution. Proven management experience in a commercial Grounds Maintenance and Landscaping company. Effective leadership, communication and team motivation skills. Champion customer satisfaction - maintaining strong relationships with clients. Attend formal contracts and performance meetings with clients. Supporting the recruitment, training, and development of grounds maintenance colleagues, fostering a culture of operational excellence Promoting inclusive and supportive work environment. DBS certificate checks to be undertaken. Qualifications Managing Teams - 3 years MS Office knoweldge is required Degree in Horticulture In return we offer From £38,000.00 per year A family run business. Training and Development with exciting opportunities to further your career with the growth of the company.
Morgan Sindall Infrastructure delivers some of the UK's most complex and critical infrastructure across six core sectors. From working on projects and long-term frameworks, we believe in connecting people, places and communities through responsible infrastructure. Our people are our business. We leverage their expertise to design and deliver safe, resilient infrastructure through innovative solutions. Morgan Sindall Infrastructure is part of Morgan Sindall Group plc, a leading UK construction and regeneration group with revenue of over £3 billion. We are seeking a highly skilled and experienced Supply Chain Manager to join our team. As a Supply Chain Manager, you will be responsible for developing and maintaining strategic initiatives related to PPP supply chain, aligning with the PPP supply chain vision, and providing support to project teams at Major Projects. Your primary focus will be on the development and implementation of strategies to achieve optimal results. Responsibilities Manage multidisciplinary procurement activities from conception to completion. Own the segmentation of the supply chain for specific areas or sectors, collaborating with colleagues across the PPP Major Projects to develop procurement and supply chain strategies for specific products and trades. Regularly review and refresh the subcontractor supply chain to ensure alignment with the needs of PPP and our customers. Contribute to subcontractor selection and the development of project tender lists. Lead the development of supply chain bid input and responses. Ensure project delivery meets requirements, customer satisfaction, and PPP standards. Support project delivery and ensure the safety and sustainability of the Supply Chain. Seek out innovations to enhance PPP through engagement and interaction with our supply chain. Implement management strategies and plans to deliver all procurements within your portfolio. Collaborate with clients and suppliers to ensure the most appropriate procurement strategy and route are implemented efficiently and cost-effectively, in line with overall strategic PPP aims. Maintain, support, and improve the quality of the Procurement Plan for the assigned category/portfolio, ensuring data integrity and adherence to the change control process. Oversee market research activities to stay informed about the competitive market and innovative solutions/approaches in other sectors. Undertake sub-category and procurement management activities, ensuring compliance with EU regulations and policies while driving the desired outcomes. Implement supplier relationship management strategies, conducting reviews and ensuring performance, improvement, and innovation. Collaborate as an integrated team member, understanding the PPP and contributing external insights to optimize category strategies and source fit-for-purpose solutions. Ensure delivery quality and effectiveness through agreed-upon performance metrics. Foster the development of yourself and direct reports, building a high-performing team through performance management, training, coaching, mentoring, and leveraging the collective knowledge of the Supply Chain function. Support the creation of a continuous improvement culture, capturing and implementing learnings to achieve PPP's strategic goals and operational performance. Requirements Membership of/commitment to or studying for Chartered Institute of Purchase and Supply (CIPS) qualifications or equivalent professional qualification. Strong working knowledge of Open Journal of European Union (OJEU) and Public Contract Regulations. Relevant experience in procurement, supply chain, or commercial roles, including subcontract and materials procurement practices and processes. Experience engaging with existing and prospective suppliers and subcontractors, including interfacing at senior management level. Familiarity with sub-contract and supplier terms and conditions, as well as managing tenders/bids. Effective management skills with the ability to motivate employees, ensure compliance, and make timely decisions. Excellent organizational, planning, and time management skills. Proficiency in MS Office and familiarity with electronic procurement systems. Strong communication skills with the ability to adapt communication style and actively listen to colleagues. Goal-oriented with leadership and organizational skills, capable of managing others and facilitating effective planning, problem-solving, and decision-making. Ability to build cooperative relationships and understand the strengths and weaknesses of team members. Analytical thinking to make informed decisions on various issues. Resourceful in aligning team objectives with the PPP's long-term vision. Excellent networking skills with an understanding of stakeholders' needs and expectations. Proactive, self-driven, and committed to personal development. Ability to evaluate situations, question effectively, and identify new opportunities. What's in it for you? Generous, incremental holiday entitlement with the option to buy five days Family friendly policies and work/life approach Mentoring programmes and continuous learning support Contributory pension scheme Recognition scheme and long service awards Car scheme and Private Medical Insurance We offer a share-save scheme, discounts like cycle-to-work and gym memberships, plus support services for colleagues and their families. The application process Candidates must have the right to work in the UK as a UK national. Click "Apply" to upload your CV, provide contact details, and answer a few role-specific questions. Once your application is reviewed, our Talent team will notify you of the outcome. If selected, you'll be invited to either an in-person or virtual interview via Teams. At Morgan Sindall, we are an equal opportunities employer and Investors in People company, committed to creating an inclusive and supportive workplace. Morgan Sindall employs only those with the legal right to work in the UK. Proof of eligibility is required during the recruitment process. Morgan Sindall Infrastructure has a commitment to sourcing candidates directly and as such we do not accept speculative CVs from agencies. Please note that any CVs submitted will be deemed as gifted to Morgan Sindall and any agency terms & conditions associated with the use of such CVs will be null and void.
Feb 06, 2026
Full time
Morgan Sindall Infrastructure delivers some of the UK's most complex and critical infrastructure across six core sectors. From working on projects and long-term frameworks, we believe in connecting people, places and communities through responsible infrastructure. Our people are our business. We leverage their expertise to design and deliver safe, resilient infrastructure through innovative solutions. Morgan Sindall Infrastructure is part of Morgan Sindall Group plc, a leading UK construction and regeneration group with revenue of over £3 billion. We are seeking a highly skilled and experienced Supply Chain Manager to join our team. As a Supply Chain Manager, you will be responsible for developing and maintaining strategic initiatives related to PPP supply chain, aligning with the PPP supply chain vision, and providing support to project teams at Major Projects. Your primary focus will be on the development and implementation of strategies to achieve optimal results. Responsibilities Manage multidisciplinary procurement activities from conception to completion. Own the segmentation of the supply chain for specific areas or sectors, collaborating with colleagues across the PPP Major Projects to develop procurement and supply chain strategies for specific products and trades. Regularly review and refresh the subcontractor supply chain to ensure alignment with the needs of PPP and our customers. Contribute to subcontractor selection and the development of project tender lists. Lead the development of supply chain bid input and responses. Ensure project delivery meets requirements, customer satisfaction, and PPP standards. Support project delivery and ensure the safety and sustainability of the Supply Chain. Seek out innovations to enhance PPP through engagement and interaction with our supply chain. Implement management strategies and plans to deliver all procurements within your portfolio. Collaborate with clients and suppliers to ensure the most appropriate procurement strategy and route are implemented efficiently and cost-effectively, in line with overall strategic PPP aims. Maintain, support, and improve the quality of the Procurement Plan for the assigned category/portfolio, ensuring data integrity and adherence to the change control process. Oversee market research activities to stay informed about the competitive market and innovative solutions/approaches in other sectors. Undertake sub-category and procurement management activities, ensuring compliance with EU regulations and policies while driving the desired outcomes. Implement supplier relationship management strategies, conducting reviews and ensuring performance, improvement, and innovation. Collaborate as an integrated team member, understanding the PPP and contributing external insights to optimize category strategies and source fit-for-purpose solutions. Ensure delivery quality and effectiveness through agreed-upon performance metrics. Foster the development of yourself and direct reports, building a high-performing team through performance management, training, coaching, mentoring, and leveraging the collective knowledge of the Supply Chain function. Support the creation of a continuous improvement culture, capturing and implementing learnings to achieve PPP's strategic goals and operational performance. Requirements Membership of/commitment to or studying for Chartered Institute of Purchase and Supply (CIPS) qualifications or equivalent professional qualification. Strong working knowledge of Open Journal of European Union (OJEU) and Public Contract Regulations. Relevant experience in procurement, supply chain, or commercial roles, including subcontract and materials procurement practices and processes. Experience engaging with existing and prospective suppliers and subcontractors, including interfacing at senior management level. Familiarity with sub-contract and supplier terms and conditions, as well as managing tenders/bids. Effective management skills with the ability to motivate employees, ensure compliance, and make timely decisions. Excellent organizational, planning, and time management skills. Proficiency in MS Office and familiarity with electronic procurement systems. Strong communication skills with the ability to adapt communication style and actively listen to colleagues. Goal-oriented with leadership and organizational skills, capable of managing others and facilitating effective planning, problem-solving, and decision-making. Ability to build cooperative relationships and understand the strengths and weaknesses of team members. Analytical thinking to make informed decisions on various issues. Resourceful in aligning team objectives with the PPP's long-term vision. Excellent networking skills with an understanding of stakeholders' needs and expectations. Proactive, self-driven, and committed to personal development. Ability to evaluate situations, question effectively, and identify new opportunities. What's in it for you? Generous, incremental holiday entitlement with the option to buy five days Family friendly policies and work/life approach Mentoring programmes and continuous learning support Contributory pension scheme Recognition scheme and long service awards Car scheme and Private Medical Insurance We offer a share-save scheme, discounts like cycle-to-work and gym memberships, plus support services for colleagues and their families. The application process Candidates must have the right to work in the UK as a UK national. Click "Apply" to upload your CV, provide contact details, and answer a few role-specific questions. Once your application is reviewed, our Talent team will notify you of the outcome. If selected, you'll be invited to either an in-person or virtual interview via Teams. At Morgan Sindall, we are an equal opportunities employer and Investors in People company, committed to creating an inclusive and supportive workplace. Morgan Sindall employs only those with the legal right to work in the UK. Proof of eligibility is required during the recruitment process. Morgan Sindall Infrastructure has a commitment to sourcing candidates directly and as such we do not accept speculative CVs from agencies. Please note that any CVs submitted will be deemed as gifted to Morgan Sindall and any agency terms & conditions associated with the use of such CVs will be null and void.
Join us as a Marketing Category and Sourcing Manager at Barclays, to optimise and address Barclays 3rd party spend requirements, including the definition, development and implementation of approaches for relevant spend category and requirements with close collaboration with the business and execution of strategic sourcing across a wide range of marketing categories. To be successful as a Marketing Category and Sourcing Manager you should have experience with: Stakeholder Management. Strong Organisation Skills and Time Management. Commercial Knowledge. Contract Negotiations. Procurement best in class practices. Some other highly valued skills may include: Resilience. Self-starter. Marketing Knowledge. You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based out of Glasgow, Northampton or Knutsford. Purpose of the role To optimise and address Barclays 3rd party spend requirements, including the definition, development and implementation of approaches for relevant spend categories and requirements with close collaboration with the business and execution of strategic sourcing and buying channel development/optimisation. Accountabilities Profile spend in category area and develop understanding of business strategy, business requirements, cost levers and opportunities. Collaboration with internal stakeholders to identify sourcing needs, develop requests for proposal and ensure sourcing activities align to the banks needs and priorities. Planning and execution of sourcing events including RFP/ RFXs, negotiations to best meet the business requirements for value, speed, compliance, risk. Monitoring and guiding of controls and compliance requirements to be met through the category and sourcing cycle from request to contract, including regulatory engagement, controls, audits, data quality etc . Development, implementation and operation of policies and procedures for sourcing activities aligned to the policies, standards, relevant compliance and regulation. Identification and delivery of change opportunities to improve effectiveness, control and efficiency of sourcing processes including buying channel optimisation for relevant categories of spend (catalogues, demand challenge etc.). Identification of industry trends and development related to sourcing and category management by attending conferences, participating in training, and conducting market research on techniques and tools. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Feb 06, 2026
Full time
Join us as a Marketing Category and Sourcing Manager at Barclays, to optimise and address Barclays 3rd party spend requirements, including the definition, development and implementation of approaches for relevant spend category and requirements with close collaboration with the business and execution of strategic sourcing across a wide range of marketing categories. To be successful as a Marketing Category and Sourcing Manager you should have experience with: Stakeholder Management. Strong Organisation Skills and Time Management. Commercial Knowledge. Contract Negotiations. Procurement best in class practices. Some other highly valued skills may include: Resilience. Self-starter. Marketing Knowledge. You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based out of Glasgow, Northampton or Knutsford. Purpose of the role To optimise and address Barclays 3rd party spend requirements, including the definition, development and implementation of approaches for relevant spend categories and requirements with close collaboration with the business and execution of strategic sourcing and buying channel development/optimisation. Accountabilities Profile spend in category area and develop understanding of business strategy, business requirements, cost levers and opportunities. Collaboration with internal stakeholders to identify sourcing needs, develop requests for proposal and ensure sourcing activities align to the banks needs and priorities. Planning and execution of sourcing events including RFP/ RFXs, negotiations to best meet the business requirements for value, speed, compliance, risk. Monitoring and guiding of controls and compliance requirements to be met through the category and sourcing cycle from request to contract, including regulatory engagement, controls, audits, data quality etc . Development, implementation and operation of policies and procedures for sourcing activities aligned to the policies, standards, relevant compliance and regulation. Identification and delivery of change opportunities to improve effectiveness, control and efficiency of sourcing processes including buying channel optimisation for relevant categories of spend (catalogues, demand challenge etc.). Identification of industry trends and development related to sourcing and category management by attending conferences, participating in training, and conducting market research on techniques and tools. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Job Description Route Planner - Portbury Salary: £41,875 per annum Shift Pattern: 09:30am - 19:00pm Any 5 days over 7 Brakes is a top UK food business and a proud part of Sysco GB - the world's leading foodservice company. We're growing across the country and aiming to be the absolute best in our industry. So join us in Portbury as a Route Planner, and take your career to the next level. A satisfying role You will be joining a small team that keep our network running, ensuring we deliver an exceptional level of service to our customers. You'll be responsible for making sure all routes are optimised so that operational targets are achieved - your amazing planning and organisational skills will be critical to your success. With no two days the same, you will need to be able to adapt accordingly and deal with unexpected issues as they arise, ensuring that all stakeholders are communicated with in an effective and timely manner. As you would expect within logistics, this is a deadline driven role where you will need to balance the needs of drivers, customers, and account managers - staying calm and focused to get the job done. Working closely with depot operational colleagues, you will also review and refine delivery schedules to ensure maximum efficiency and analyse data from a variety of systems and sources to identify areas for future improvements. What you bring to the mix: To join us in this role you will be an experienced planner with a good knowledge of the area. Good understanding of driver working time Previous use of transport planning software would be an advantage but is not essential and be confident using Microsoft Excel and SAP You'll have an enthusiastic, can-do attitude Ability of using your experience and logical thinking to overcome challenges as they arise to ensure a positive outcome. Bags of Benefits We take care of our people. On our team, you'll be able to take your pick from everything from a pension scheme and generous holiday to family-friendly flexibility and ongoing training. You'll get fantastic discounts on our delicious products too. To enjoy the rewards of joining our supportive team, apply now.
Feb 06, 2026
Full time
Job Description Route Planner - Portbury Salary: £41,875 per annum Shift Pattern: 09:30am - 19:00pm Any 5 days over 7 Brakes is a top UK food business and a proud part of Sysco GB - the world's leading foodservice company. We're growing across the country and aiming to be the absolute best in our industry. So join us in Portbury as a Route Planner, and take your career to the next level. A satisfying role You will be joining a small team that keep our network running, ensuring we deliver an exceptional level of service to our customers. You'll be responsible for making sure all routes are optimised so that operational targets are achieved - your amazing planning and organisational skills will be critical to your success. With no two days the same, you will need to be able to adapt accordingly and deal with unexpected issues as they arise, ensuring that all stakeholders are communicated with in an effective and timely manner. As you would expect within logistics, this is a deadline driven role where you will need to balance the needs of drivers, customers, and account managers - staying calm and focused to get the job done. Working closely with depot operational colleagues, you will also review and refine delivery schedules to ensure maximum efficiency and analyse data from a variety of systems and sources to identify areas for future improvements. What you bring to the mix: To join us in this role you will be an experienced planner with a good knowledge of the area. Good understanding of driver working time Previous use of transport planning software would be an advantage but is not essential and be confident using Microsoft Excel and SAP You'll have an enthusiastic, can-do attitude Ability of using your experience and logical thinking to overcome challenges as they arise to ensure a positive outcome. Bags of Benefits We take care of our people. On our team, you'll be able to take your pick from everything from a pension scheme and generous holiday to family-friendly flexibility and ongoing training. You'll get fantastic discounts on our delicious products too. To enjoy the rewards of joining our supportive team, apply now.
Project Manager - Clean Water Mains Renewal (AMP8) Location: Yorkshire & Anglian Regions (travel required) Salary: £350 to £400 per day Ltd The Opportunity Carrington West is working with a key client delivering long-term, high-value water infrastructure schemes, who is recruiting a Project Manager to support the delivery of clean water mains renewal works as part of a UK water company s AMP8 capital investment programme . This is a key delivery role, managing projects from mobilisation through to completion within live water networks and operational environments. You will act as the main point of contact between contractor , supply chain partners and the client, ensuring works are delivered safely, compliantly, on time and within budget. This role offers long-term, stable work on regulated water frameworks, with accommodation and subsistence covered when working away. Key Responsibilities Manage clean water mains renewal projects from start to finish across live water networks Plan, programme and coordinate works, including pricing, resource planning and scheduling Oversee day-to-day site activities, ensuring works are delivered to specification and approved methodologies Manage contractors and subcontractors, resolving issues to maintain progress and performance Maintain high standards of health, safety, quality and environmental compliance, including CDM requirements Carry out site inspections and promote a strong safety culture across all works Review and interpret designs and work packs, liaising with engineers, surveyors and designers to resolve technical or buildability issues Provide accurate reporting on progress, cost, risk and programme performance Support commercial control, including variations and change management Maintain project documentation in line with contractual and client requirements, including NEC contracts Attend client, progress and coordination meetings as required About You Proven experience delivering projects within the water or utilities sector, ideally clean water mains renewals Experience working within regulated water company capital programmes Strong understanding of site operations, contractor management and safe systems of work Working knowledge of NEC forms of contract Strong communication, organisation and stakeholder management skills Willing and able to travel across the Yorkshire & Anglian regions Full UK driving licence Qualifications SSSTS NRSWA Supervisor (Blue Card) Water Hygiene Card CSCS Card First Aid What's On Offer Long-term AMP8 framework work Accommodation and subsistence paid when staying away Opportunity to work on critical UK water infrastructure investment If Interested please apply with your updated CV and we will be in touch with suitable candidates. Mario By applying, you consent to Carrington West processing your personal data as per our Data Protection Policy. Your details may be shared with relevant third-party clients.
Feb 06, 2026
Contractor
Project Manager - Clean Water Mains Renewal (AMP8) Location: Yorkshire & Anglian Regions (travel required) Salary: £350 to £400 per day Ltd The Opportunity Carrington West is working with a key client delivering long-term, high-value water infrastructure schemes, who is recruiting a Project Manager to support the delivery of clean water mains renewal works as part of a UK water company s AMP8 capital investment programme . This is a key delivery role, managing projects from mobilisation through to completion within live water networks and operational environments. You will act as the main point of contact between contractor , supply chain partners and the client, ensuring works are delivered safely, compliantly, on time and within budget. This role offers long-term, stable work on regulated water frameworks, with accommodation and subsistence covered when working away. Key Responsibilities Manage clean water mains renewal projects from start to finish across live water networks Plan, programme and coordinate works, including pricing, resource planning and scheduling Oversee day-to-day site activities, ensuring works are delivered to specification and approved methodologies Manage contractors and subcontractors, resolving issues to maintain progress and performance Maintain high standards of health, safety, quality and environmental compliance, including CDM requirements Carry out site inspections and promote a strong safety culture across all works Review and interpret designs and work packs, liaising with engineers, surveyors and designers to resolve technical or buildability issues Provide accurate reporting on progress, cost, risk and programme performance Support commercial control, including variations and change management Maintain project documentation in line with contractual and client requirements, including NEC contracts Attend client, progress and coordination meetings as required About You Proven experience delivering projects within the water or utilities sector, ideally clean water mains renewals Experience working within regulated water company capital programmes Strong understanding of site operations, contractor management and safe systems of work Working knowledge of NEC forms of contract Strong communication, organisation and stakeholder management skills Willing and able to travel across the Yorkshire & Anglian regions Full UK driving licence Qualifications SSSTS NRSWA Supervisor (Blue Card) Water Hygiene Card CSCS Card First Aid What's On Offer Long-term AMP8 framework work Accommodation and subsistence paid when staying away Opportunity to work on critical UK water infrastructure investment If Interested please apply with your updated CV and we will be in touch with suitable candidates. Mario By applying, you consent to Carrington West processing your personal data as per our Data Protection Policy. Your details may be shared with relevant third-party clients.
Role overview Make your part of GO a great place to shop and work through the effective leadership and management of your store or defined business area. Motivate and coach store teams to deliver service which has customers at the heart, through exceptional store standards and highly engaged colleagues. Responsibilities Support the Store Manager lead and motivate a high performing, highly engaged team. Create a culture of exceptional customer service ensuring our store teams win customers for life by exceeding their expectations. Develop store teams through internal development programme to support future talent and career pathways to help us grow our business. Uphold a store that is safe and compliant operating environment for all colleagues and customers. Deliver our financial results in line with or in excess of company targets. Support other retail management duties where required. Act as the point of contact for colleagues in the manager's absence. Provide excellent customer service, addressing inquiries and resolving complaints professionally. Help manage day-to-day operations, including opening and closing procedures. Support cash management tasks, such as processing transactions and reconciling tills. Participate in hiring, onboarding, and training new employees. Provide feedback and coaching to colleagues to improve performance. Support the Store Manager in maintaining colleague schedules to ensure proper coverage and productivity. Role objectives and KPI's Contribute to achieving or exceeding the store's monthly sales target. Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT. Achieve upselling or cross selling targets. Maintain a high customer metric score. Ensure stock accuracy during store audits. Ensure all new colleagues complete mandatory training required. Ensure employee satisfaction, store engagement survey results meet or exceed company benchmarks. Assist in keeping operational costs within the allocated budget. Skills and Experience Great coaching, mentoring and team building skills that drive team performance. Clear, confident, and motivational communicator with excellent verbal, listening and written communication skills. At least 2 years management experience, preferably in a similar format of retail. Experience of effectively prioritising and delegating workload to achieve team goals and objectives. A proven record of successfully promoting and growing a brand or service in the local community. A passion for customer service and a proven record of delivering excellence in this area. Be able to demonstrate the ability to improve store performance & standards through effective planning. Robust working knowledge of retail KPI's and the proven ability to control costs, increase sales and improve the customer experience. Knowledge of local market trends, competitor activity and the ability to identify local community growth opportunities. Leads with a plan/do/review mindset. Confident and clear decision maker. Communicates in a way that inspires and engages. Strives to be better. Resilient and positive attitude even under pressure. Takes personal responsibility. Lives and breathes our values. Passionate about developing teams. Committed to two way, clear, and honest feedback. Builds great relationships. Benefits We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits: Discretionary bonus schemes Company discount off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors) Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health) Access to digital health and well-being services through our benefits platform (TELUS Health) Health cash plans Wide range of internal development courses to support personal and professional development throughout your career journey with the Group Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only) Discounted gym memberships at JD Gyms Access to colleague networks to share lived experiences and support initiatives that drive positive change. Opportunities to volunteer and contribute to JD Foundation Employer engagement forums to help influence positive change Incremental Holiday Allowance
Feb 06, 2026
Full time
Role overview Make your part of GO a great place to shop and work through the effective leadership and management of your store or defined business area. Motivate and coach store teams to deliver service which has customers at the heart, through exceptional store standards and highly engaged colleagues. Responsibilities Support the Store Manager lead and motivate a high performing, highly engaged team. Create a culture of exceptional customer service ensuring our store teams win customers for life by exceeding their expectations. Develop store teams through internal development programme to support future talent and career pathways to help us grow our business. Uphold a store that is safe and compliant operating environment for all colleagues and customers. Deliver our financial results in line with or in excess of company targets. Support other retail management duties where required. Act as the point of contact for colleagues in the manager's absence. Provide excellent customer service, addressing inquiries and resolving complaints professionally. Help manage day-to-day operations, including opening and closing procedures. Support cash management tasks, such as processing transactions and reconciling tills. Participate in hiring, onboarding, and training new employees. Provide feedback and coaching to colleagues to improve performance. Support the Store Manager in maintaining colleague schedules to ensure proper coverage and productivity. Role objectives and KPI's Contribute to achieving or exceeding the store's monthly sales target. Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT. Achieve upselling or cross selling targets. Maintain a high customer metric score. Ensure stock accuracy during store audits. Ensure all new colleagues complete mandatory training required. Ensure employee satisfaction, store engagement survey results meet or exceed company benchmarks. Assist in keeping operational costs within the allocated budget. Skills and Experience Great coaching, mentoring and team building skills that drive team performance. Clear, confident, and motivational communicator with excellent verbal, listening and written communication skills. At least 2 years management experience, preferably in a similar format of retail. Experience of effectively prioritising and delegating workload to achieve team goals and objectives. A proven record of successfully promoting and growing a brand or service in the local community. A passion for customer service and a proven record of delivering excellence in this area. Be able to demonstrate the ability to improve store performance & standards through effective planning. Robust working knowledge of retail KPI's and the proven ability to control costs, increase sales and improve the customer experience. Knowledge of local market trends, competitor activity and the ability to identify local community growth opportunities. Leads with a plan/do/review mindset. Confident and clear decision maker. Communicates in a way that inspires and engages. Strives to be better. Resilient and positive attitude even under pressure. Takes personal responsibility. Lives and breathes our values. Passionate about developing teams. Committed to two way, clear, and honest feedback. Builds great relationships. Benefits We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits: Discretionary bonus schemes Company discount off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors) Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health) Access to digital health and well-being services through our benefits platform (TELUS Health) Health cash plans Wide range of internal development courses to support personal and professional development throughout your career journey with the Group Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only) Discounted gym memberships at JD Gyms Access to colleague networks to share lived experiences and support initiatives that drive positive change. Opportunities to volunteer and contribute to JD Foundation Employer engagement forums to help influence positive change Incremental Holiday Allowance
Permanent Full-time To effectively manage the store, maximising sales to exceed targets. To deliver outstanding personal customer service whilst motivating and developing the store team to do the same. To maintain the highest possible standards of merchandising, housekeeping and general safety whilst adhering to, and enforcing, company policies and procedures. But, most of all MAKE PEOPLE SMILE!Through the product, the prices and the service. Leadership Setting SMART goals for the team, developing staff capability, and role modelling company best practice. Calm during periods of high customer volume and manages smooth transitions thereafter to keep the store operating to standard and to set a positive example for the store team. Displays a 'customer comes first' attitude by training and holding the store team accountable for delivering legendary customer service. Drives the implementation of company programs by directly motivating and instructing the store team. Manages with integrity, honesty and knowledge that promote the culture, values and mission of Cards Direct. Plans, identifies, communicates, and delegates appropriate responsibilities and practices to team members to ensure smooth flow of operations. Provides coaching and direction to the store team to take action and to achieve operational goals. Constantly reviews store environment and key business indicators to identify problems, concerns, and opportunities for improvement. Planning And Execution Monitors and manages store staffing levels to ensure optimal staff development and recruitment. Utilises existing tools to communicate clearly, concisely and accurately, to ensure effective store operations & merchandising standards. Business Requirements Providing functional expertise and executing functional responsibilities: Solicits customer feedback to understand customer needs and the needs of the local community. Uses all operational tools to plan for and achieve operational excellence in the store. Utilises management information tools and analyses financial reports to identify and address trends and issues in store performance. Ensures product & cash security at all times. Utilises all organisational tools to ensure compliance to the company Health & Safety policy at all times. Staff Development & Team Building Providing team members with coaching, feedback, and developmental opportunities and building effective teams: Actively manages team members by regularly providing feedback, and setting challenging goals to improve staff performance Challenges and inspires team members to achieve business results. Ensures team members adhere to legal and operational compliance requirements. Recognises and reinforces individual and team accomplishments. Utilises and demonstrates effective management principles and practices to create and maintain a successful store team resulting in an environment where team members are valued and respected. Summary of Key Experience Progressively responsible retail experience Customer service experience in a retail environment Required Knowledge, Skills and Abilities Ability to communicate clearly and concisely, both orally and in writing Ability to manage store operations independently Ability to manage effectively in a fast paced environment Ability to manage multiple situations simultaneously Ability to manage resources to ensure that established service levels are achieved at all times Interpersonal skills Organization and planning skills Strong operational skills in a customer service environment Strong leadership skills, with the ability to coach and mentor others Ability to plan and prioritize workload Ability to handle confidential and sensitive information Core Competencies Puts the customer first Has a relentless focus on the customer. Understands what the customer wants and how to best deliver the experience Works well with others Listens and communicates well with others within Cards Direct. Creates a team environment that is positive and productive Leads courageously Takes personal responsibility to do the right thing and persists in times of challenge or uncertainty. Adapts quickly to change and makes timely, thoughtful decisions. Develops continuously Continuously seek opportunities to improve self and others. Leads with trust, honesty and commitment to hire, coach and develop team members to achieve their potential. Achieves results Understands what drives overall business success and is accountable to prioritise and deliver quality results. Demonstrates knowledge of core products and processes to get results. Anticipates obstacles and takes action to prevent or minimise their impact.
Feb 06, 2026
Full time
Permanent Full-time To effectively manage the store, maximising sales to exceed targets. To deliver outstanding personal customer service whilst motivating and developing the store team to do the same. To maintain the highest possible standards of merchandising, housekeeping and general safety whilst adhering to, and enforcing, company policies and procedures. But, most of all MAKE PEOPLE SMILE!Through the product, the prices and the service. Leadership Setting SMART goals for the team, developing staff capability, and role modelling company best practice. Calm during periods of high customer volume and manages smooth transitions thereafter to keep the store operating to standard and to set a positive example for the store team. Displays a 'customer comes first' attitude by training and holding the store team accountable for delivering legendary customer service. Drives the implementation of company programs by directly motivating and instructing the store team. Manages with integrity, honesty and knowledge that promote the culture, values and mission of Cards Direct. Plans, identifies, communicates, and delegates appropriate responsibilities and practices to team members to ensure smooth flow of operations. Provides coaching and direction to the store team to take action and to achieve operational goals. Constantly reviews store environment and key business indicators to identify problems, concerns, and opportunities for improvement. Planning And Execution Monitors and manages store staffing levels to ensure optimal staff development and recruitment. Utilises existing tools to communicate clearly, concisely and accurately, to ensure effective store operations & merchandising standards. Business Requirements Providing functional expertise and executing functional responsibilities: Solicits customer feedback to understand customer needs and the needs of the local community. Uses all operational tools to plan for and achieve operational excellence in the store. Utilises management information tools and analyses financial reports to identify and address trends and issues in store performance. Ensures product & cash security at all times. Utilises all organisational tools to ensure compliance to the company Health & Safety policy at all times. Staff Development & Team Building Providing team members with coaching, feedback, and developmental opportunities and building effective teams: Actively manages team members by regularly providing feedback, and setting challenging goals to improve staff performance Challenges and inspires team members to achieve business results. Ensures team members adhere to legal and operational compliance requirements. Recognises and reinforces individual and team accomplishments. Utilises and demonstrates effective management principles and practices to create and maintain a successful store team resulting in an environment where team members are valued and respected. Summary of Key Experience Progressively responsible retail experience Customer service experience in a retail environment Required Knowledge, Skills and Abilities Ability to communicate clearly and concisely, both orally and in writing Ability to manage store operations independently Ability to manage effectively in a fast paced environment Ability to manage multiple situations simultaneously Ability to manage resources to ensure that established service levels are achieved at all times Interpersonal skills Organization and planning skills Strong operational skills in a customer service environment Strong leadership skills, with the ability to coach and mentor others Ability to plan and prioritize workload Ability to handle confidential and sensitive information Core Competencies Puts the customer first Has a relentless focus on the customer. Understands what the customer wants and how to best deliver the experience Works well with others Listens and communicates well with others within Cards Direct. Creates a team environment that is positive and productive Leads courageously Takes personal responsibility to do the right thing and persists in times of challenge or uncertainty. Adapts quickly to change and makes timely, thoughtful decisions. Develops continuously Continuously seek opportunities to improve self and others. Leads with trust, honesty and commitment to hire, coach and develop team members to achieve their potential. Achieves results Understands what drives overall business success and is accountable to prioritise and deliver quality results. Demonstrates knowledge of core products and processes to get results. Anticipates obstacles and takes action to prevent or minimise their impact.
To effectively manage the store, maximising sales to exceed targets. To deliver outstanding personal customer service whilst motivating and developing the store team to do the same. To maintain the highest possible standards of merchandising, housekeeping and general safety whilst adhering to, and enforcing, company policies and procedures. But, most of all MAKE PEOPLE SMILE! Leadership Setting SMART goals for the team, developing staff capability, and role modelling company best practice. Calm during periods of high customer volume and manages smooth transitions thereafter to keep the store operating to standard and to set a positive example for the store team. Displays a 'customer comes first' attitude by training and holding the store team accountable for delivering legendary customer service. Drives the implementation of company programs by directly motivating and instructing the store team. Manages with integrity, honesty and knowledge that promote the culture, values and mission of Cards Direct. Plans, identifies, communicate, and delegates appropriate responsibilities and practices to team members to ensure smooth flow of operations. Provides coaching and direction to the store team to take action and to achieve operational goals. Constantly reviews store environment and key business indicators to identify problems, concerns, and opportunities for improvement. Planning And Execution Monitors and manages store staffing levels to ensure optimal staff development and recruitment. Utilises existing tools to communicate clearly, concisely and accurately, to ensure effective store operations & merchandising standards. Business Requirements Providing functional expertise and executing functional responsibilities: Solicits customer feedback to understand customer needs and the needs of the local community. Uses all operational tools to plan for and achieve operational excellence in the store. Utilises management information tools and analyzes financial reports to identify and address trends and issues in store performance. Ensures product & cash security at all times. Utilizes all organizational tools to ensure compliance to the company Health & Safety policy at all times. Staff Development & Team Building Providing team members with coaching, feedback, and developmental opportunities and building effective teams: Actively manages team members by regularly providing feedback, and setting challenging goals to improve staff performance Challenges and inspires team members to achieve business results. Ensures team members adhere to legal and operational compliance requirements. Recognizes and reinforces individual and team accomplishments. Utilizes and demonstrates effective management principles and practices to create and maintain a successful store team resulting in an environment where team members are valued and respected. Summary of Key Experience Progressively responsible retail experience Customer service experience in a retail environment Required Knowledge, Skills and Abilities Ability to communicate clearly and concisely, both orally and in writing Ability to manage store operations independently Ability to manage effectively in a fast paced environment Ability to manage multiple situations simultaneously Ability to manage resources to ensure that established service levels are achieved at all times Interpersonal skills Organization and planning skills Strong operational skills in a customer service environment Strong leadership skills, with the ability to coach and mentor others Ability to plan and prioritize workload Ability to handle confidential and sensitive information Core Competencies Puts the customer first Has a relentless focus on the customer. Understands what the customer wants and how to best deliver the experience Works well with others Listens and communicates well with others within Cards Direct. Creates a team environment that is positive and productive Leads courageously Takes personal responsibility to do the right thing and persists in times of challenge or uncertainty. Adapts quickly to change and makes timely, thoughtful decisions. Develops continuously Continuously seek opportunities to improve self and others. Leads with trust, honesty and commitment to hire, coach and develop team members to achieve their potential. Achieves results Understands what drives overall business success and is accountable to prioritise and deliver quality results. Demonstrates knowledge of core products and processes to get results. Anticipates obstacles and takes action to prevent or minimise their impact. Please tick below days you are available to work. Please note, store opening times can varey from 9-6pm (Monday to Saturday) 10-5pm (Sunday)
Feb 06, 2026
Full time
To effectively manage the store, maximising sales to exceed targets. To deliver outstanding personal customer service whilst motivating and developing the store team to do the same. To maintain the highest possible standards of merchandising, housekeeping and general safety whilst adhering to, and enforcing, company policies and procedures. But, most of all MAKE PEOPLE SMILE! Leadership Setting SMART goals for the team, developing staff capability, and role modelling company best practice. Calm during periods of high customer volume and manages smooth transitions thereafter to keep the store operating to standard and to set a positive example for the store team. Displays a 'customer comes first' attitude by training and holding the store team accountable for delivering legendary customer service. Drives the implementation of company programs by directly motivating and instructing the store team. Manages with integrity, honesty and knowledge that promote the culture, values and mission of Cards Direct. Plans, identifies, communicate, and delegates appropriate responsibilities and practices to team members to ensure smooth flow of operations. Provides coaching and direction to the store team to take action and to achieve operational goals. Constantly reviews store environment and key business indicators to identify problems, concerns, and opportunities for improvement. Planning And Execution Monitors and manages store staffing levels to ensure optimal staff development and recruitment. Utilises existing tools to communicate clearly, concisely and accurately, to ensure effective store operations & merchandising standards. Business Requirements Providing functional expertise and executing functional responsibilities: Solicits customer feedback to understand customer needs and the needs of the local community. Uses all operational tools to plan for and achieve operational excellence in the store. Utilises management information tools and analyzes financial reports to identify and address trends and issues in store performance. Ensures product & cash security at all times. Utilizes all organizational tools to ensure compliance to the company Health & Safety policy at all times. Staff Development & Team Building Providing team members with coaching, feedback, and developmental opportunities and building effective teams: Actively manages team members by regularly providing feedback, and setting challenging goals to improve staff performance Challenges and inspires team members to achieve business results. Ensures team members adhere to legal and operational compliance requirements. Recognizes and reinforces individual and team accomplishments. Utilizes and demonstrates effective management principles and practices to create and maintain a successful store team resulting in an environment where team members are valued and respected. Summary of Key Experience Progressively responsible retail experience Customer service experience in a retail environment Required Knowledge, Skills and Abilities Ability to communicate clearly and concisely, both orally and in writing Ability to manage store operations independently Ability to manage effectively in a fast paced environment Ability to manage multiple situations simultaneously Ability to manage resources to ensure that established service levels are achieved at all times Interpersonal skills Organization and planning skills Strong operational skills in a customer service environment Strong leadership skills, with the ability to coach and mentor others Ability to plan and prioritize workload Ability to handle confidential and sensitive information Core Competencies Puts the customer first Has a relentless focus on the customer. Understands what the customer wants and how to best deliver the experience Works well with others Listens and communicates well with others within Cards Direct. Creates a team environment that is positive and productive Leads courageously Takes personal responsibility to do the right thing and persists in times of challenge or uncertainty. Adapts quickly to change and makes timely, thoughtful decisions. Develops continuously Continuously seek opportunities to improve self and others. Leads with trust, honesty and commitment to hire, coach and develop team members to achieve their potential. Achieves results Understands what drives overall business success and is accountable to prioritise and deliver quality results. Demonstrates knowledge of core products and processes to get results. Anticipates obstacles and takes action to prevent or minimise their impact. Please tick below days you are available to work. Please note, store opening times can varey from 9-6pm (Monday to Saturday) 10-5pm (Sunday)
The Senior Operations Manager for Estates Technical Services (ETS) provides a professional, technically competent, and operationally resilient service to Salisbury NHS Foundation Trust and all contracted partner organisations. The role ensures that the Trust's estate is safe, compliant, well-maintained, and supported by a capable and effectively managed operational workforce across mechanical, electrical, and building disciplines. The post holder leads the delivery of planned preventative maintenance (PPM) and reactive maintenance activities across the Trust estate, ensuring all statutory, regulatory, and legislative requirements are met. Working closely with the Head of Estates, Deputy Head of Estates, and senior estates officers (including Authorised Persons), the Senior Operations Manager ensures maintenance activities are delivered to the required standards, recorded accurately, and used to inform future planning and risk reduction. Main duties of the job The Senior Operations Manager is responsible for leading the operational maintenance team in the effective delivery of planned and reactive maintenance across the Hospital estate. The role ensures the team is appropriately resourced, technically competent, and able to deliver high-quality, timely maintenance services while maintaining strong emergency response capability. The post holder supports the Deputy Head of Estates in monitoring maintenance budgets, identifying variances, and implementing corrective actions where required. About us Salisbury NHS Foundation Trust (SFT) is an innovative hospital with a proud heritage and over 250 years of experience behind us. Here we're driven to deliver an outstanding experience for everyone and have been well regarded for the quality of care and treatment we continue to provide for our patients and also our staff. We are an acute Trust, rated "Good" by the CQC, with a track record of high performance providing regional and super regional specialist services such as: Burns, Plastics & Reconstructive Surgery, Wessex Regional Genetics Laboratory, Wessex Rehabilitation, Spires Cleft Centre and the Duke of Cornwall Spinal Treatment Centre. We have about 470 beds and employ over 4000 staff. We support flexible working and will consider requests taking into account the needs of the service. We think working here is pretty rewarding. You can access a range of NHS discounts, receive a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme. On-site benefits include car parking (fee applies), leisure centre, day nursery and holiday play scheme. Salisbury is an attractive place to live and work and really gives you the best of everything. With easy access to London and local airports, the city of Southampton is only a short train or car journey away or if you prefer the sea, Bournemouth is also accessible. Don't just take our word for it, why not explore what Salisbury has to offer by visiting Job responsibilities Please see attached Job description and person specification for full details of roles and responsibilities Person Specification Degree, post-graduate level qualification in relevant field, or equivalent experience to Masters level. Qualifications / specialist knowledge of building structures / engineering services Practical experience of undertaking the physical mechanical or electrical aspects of the Operations teams day-to-day work supported by an appropriate apprenticeship or formal training Required to manage conflicting demands and provide judgements and decisions over a range of complex operational estates maintenance technical issues, taking into account legislation, Health & Safety and available resources. Demonstrate knowledge and experience in a building, mechanical or electrical engineering discipline Full UK Driving Licence Cat B Experience of managing and participation in an on-call rota system. Experience in the Public Sector staff management including working to HR Policy Experience in control of monthly budgets Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. £47,810 to £54,710 a year per annum pro rata if part time
Feb 06, 2026
Full time
The Senior Operations Manager for Estates Technical Services (ETS) provides a professional, technically competent, and operationally resilient service to Salisbury NHS Foundation Trust and all contracted partner organisations. The role ensures that the Trust's estate is safe, compliant, well-maintained, and supported by a capable and effectively managed operational workforce across mechanical, electrical, and building disciplines. The post holder leads the delivery of planned preventative maintenance (PPM) and reactive maintenance activities across the Trust estate, ensuring all statutory, regulatory, and legislative requirements are met. Working closely with the Head of Estates, Deputy Head of Estates, and senior estates officers (including Authorised Persons), the Senior Operations Manager ensures maintenance activities are delivered to the required standards, recorded accurately, and used to inform future planning and risk reduction. Main duties of the job The Senior Operations Manager is responsible for leading the operational maintenance team in the effective delivery of planned and reactive maintenance across the Hospital estate. The role ensures the team is appropriately resourced, technically competent, and able to deliver high-quality, timely maintenance services while maintaining strong emergency response capability. The post holder supports the Deputy Head of Estates in monitoring maintenance budgets, identifying variances, and implementing corrective actions where required. About us Salisbury NHS Foundation Trust (SFT) is an innovative hospital with a proud heritage and over 250 years of experience behind us. Here we're driven to deliver an outstanding experience for everyone and have been well regarded for the quality of care and treatment we continue to provide for our patients and also our staff. We are an acute Trust, rated "Good" by the CQC, with a track record of high performance providing regional and super regional specialist services such as: Burns, Plastics & Reconstructive Surgery, Wessex Regional Genetics Laboratory, Wessex Rehabilitation, Spires Cleft Centre and the Duke of Cornwall Spinal Treatment Centre. We have about 470 beds and employ over 4000 staff. We support flexible working and will consider requests taking into account the needs of the service. We think working here is pretty rewarding. You can access a range of NHS discounts, receive a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme. On-site benefits include car parking (fee applies), leisure centre, day nursery and holiday play scheme. Salisbury is an attractive place to live and work and really gives you the best of everything. With easy access to London and local airports, the city of Southampton is only a short train or car journey away or if you prefer the sea, Bournemouth is also accessible. Don't just take our word for it, why not explore what Salisbury has to offer by visiting Job responsibilities Please see attached Job description and person specification for full details of roles and responsibilities Person Specification Degree, post-graduate level qualification in relevant field, or equivalent experience to Masters level. Qualifications / specialist knowledge of building structures / engineering services Practical experience of undertaking the physical mechanical or electrical aspects of the Operations teams day-to-day work supported by an appropriate apprenticeship or formal training Required to manage conflicting demands and provide judgements and decisions over a range of complex operational estates maintenance technical issues, taking into account legislation, Health & Safety and available resources. Demonstrate knowledge and experience in a building, mechanical or electrical engineering discipline Full UK Driving Licence Cat B Experience of managing and participation in an on-call rota system. Experience in the Public Sector staff management including working to HR Policy Experience in control of monthly budgets Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. £47,810 to £54,710 a year per annum pro rata if part time
Head Of Community Services: Community Services at The Passage are delivered from our Resource Centre in Victoria, which provides a single, accessible entry point for people experiencing or at risk of homelessness. The Resource Centre acts as a central hub, enabling people to be assessed once and supported to access the most appropriate accommodation, services or onward referrals based on their individual needs. People are supported by skilled client facing staff who work with them to understand their circumstances and identify the right pathway of support. Alongside assessment and casework, the Resource Centre provides immediate welfare services to help meet urgent needs and stabilise people at times of crisis. Following assessment, Community Services deliver a range of specialist and preventative interventions, including rapid rehousing for those at imminent risk of homelessness, advice and advocacy, employment and skills support, housing related casework delivered in partnership with the local authority, and assertive engagement for people less able to access services independently. The overall aim is to prevent homelessness wherever possible and to support people to move quickly into safe, stable accommodation. Key Responsibilities Strategic Leadership and Service Development Lead delivery of The Passage's 3 year strategy as it relates to Community Services, ensuring services are preventative, trauma informed, and outcomes focused. Develop, implement and monitor an annual Community Services business plan, reporting to the Quality & Services Committee and Board as required. Provide strategic leadership for No Night Out, ensuring it continues to deliver rapid, effective interventions aligned to Westminster's homelessness strategy and wider system reform. Be responsible for embedding equality, diversity and inclusion across Community Services, ensuring services are accessible, inclusive and responsive to the diverse needs of people we support, and that inclusive practice is reflected in service delivery, staff development and partnership working. Identify, develop and lead new service opportunities, including bid development and commissioner engagement for Community Services. Lead planning and operational delivery for Severe Weather Emergency Protocol (SWEP) and other system wide responses. Safeguarding, Risk and Community Impact Act as Safeguarding Lead for Community Services, ensuring robust policies, training, escalation pathways and safe practice across all services. Maintain oversight of risk management, incident reporting, and health & safety compliance within Community Services. Lead locality management across services, including proactive management of anti social behaviour (ASB) and community impact in a dense residential environment. Hold responsibility for security provision within Community Services, ensuring appropriate deployment, escalation and alignment with The Passage's values and legal responsibilities. Work closely with local residents, businesses, the local authority and other stakeholders to manage concerns, maintain confidence, and protect The Passage's reputation. Operational Leadership and People Management Provide clear leadership and direction to Community Services managers and teams, fostering a culture of accountability, learning and continuous improvement. Recruit, develop and retain high performing teams, ensuring robust supervision, appraisal and development planning. Ensure consistent application of people policies, including performance management, grievance, disciplinary and absence processes. Support managers to define clear roles and responsibilities aligned to service objectives and contractual requirements. Champion co production and lived experience involvement in service design and delivery, working closely with the Lived Experience Project Manager. Primary Services and Resource Centre Operations Hold strategic and operational responsibility for Primary Services, including the catering function within the Resource Centre. Ensure full compliance with food hygiene, health & safety, and all relevant regulatory and legal requirements. Work closely with Fundraising to support corporate volunteering and "Kitchen Takeover" initiatives, ensuring safe, high quality delivery that enhances supporter engagement while protecting service users and staff. Balance operational integrity, safeguarding and service quality with supporter and volunteer experience. Financial Management and Funding Stewardship Set and manage realistic budgets and forecasts across Community Services, working closely with Finance and Fundraising. Oversee multiple funding streams, including large trusts, grant giving bodies and commissioned services, ensuring full compliance with funding conditions and reporting requirements. Support managers to understand and deliver against budgetary and income related targets. Contribute to the development of funding proposals and service models that align with organisational strategy and funder priorities. Monitoring, Evaluation and Impact Strengthen monitoring, evaluation and learning across Community Services, supporting teams to evidence impact and improve practice. Analyse service data (e.g. In Form) to identify trends, risks and opportunities for improvement. Produce high quality narrative and impact reporting for funders, commissioners and supporters, demonstrating both quantitative outcomes and qualitative change. Work with Fundraising to showcase frontline work through supporter communications, social media and events. External Relations and Partnerships Develop and maintain strong strategic and operational partnerships across Westminster and the wider homelessness sector. Work closely with Fundraising colleagues to steward corporate partners, major donors and trusts, including hosting visits and events. Represent The Passage in multi agency forums, contributing to system wide solutions and best practice. Organisational Leadership Actively contribute as a member of the Senior Management Group, supporting organisational planning, innovation and culture. Provide reports to, and attend, Board and Committee meetings as required. Deputise for the Director of Housing & Services when appropriate. Role model The Passage's values and commitment to dignity, respect and excellence. Work flexibly in line with organisational needs. Note: The details contained in this Job Description summarize the main expectations of the role at the date it was prepared. The nature of individual roles will evolve and change as service, service users and commissioner needs change. Consequently, The Passage will review and revise this Job Description as required in consultation with post holders. THE DISCLOSURE & BARRING SERVICE - DISCLOSURE The Passage aims to promote equality of opportunity for all with the right mix of talent, skills and potential. The Passage welcomes and encourages applications from diverse candidates. Criminal records will be considered for requirement purposes only when the conviction is relevant. As The Passage meets the requirements in respect of exempted questions under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013) by SI . All applicants who are offered employment will be subject to a criminal record check from the Disclosure & Barring Service before the appointment is confirmed. This will include details of cautions, reprimands or final warnings, as well as convictions. Closing Date: February 15th 2026
Feb 06, 2026
Full time
Head Of Community Services: Community Services at The Passage are delivered from our Resource Centre in Victoria, which provides a single, accessible entry point for people experiencing or at risk of homelessness. The Resource Centre acts as a central hub, enabling people to be assessed once and supported to access the most appropriate accommodation, services or onward referrals based on their individual needs. People are supported by skilled client facing staff who work with them to understand their circumstances and identify the right pathway of support. Alongside assessment and casework, the Resource Centre provides immediate welfare services to help meet urgent needs and stabilise people at times of crisis. Following assessment, Community Services deliver a range of specialist and preventative interventions, including rapid rehousing for those at imminent risk of homelessness, advice and advocacy, employment and skills support, housing related casework delivered in partnership with the local authority, and assertive engagement for people less able to access services independently. The overall aim is to prevent homelessness wherever possible and to support people to move quickly into safe, stable accommodation. Key Responsibilities Strategic Leadership and Service Development Lead delivery of The Passage's 3 year strategy as it relates to Community Services, ensuring services are preventative, trauma informed, and outcomes focused. Develop, implement and monitor an annual Community Services business plan, reporting to the Quality & Services Committee and Board as required. Provide strategic leadership for No Night Out, ensuring it continues to deliver rapid, effective interventions aligned to Westminster's homelessness strategy and wider system reform. Be responsible for embedding equality, diversity and inclusion across Community Services, ensuring services are accessible, inclusive and responsive to the diverse needs of people we support, and that inclusive practice is reflected in service delivery, staff development and partnership working. Identify, develop and lead new service opportunities, including bid development and commissioner engagement for Community Services. Lead planning and operational delivery for Severe Weather Emergency Protocol (SWEP) and other system wide responses. Safeguarding, Risk and Community Impact Act as Safeguarding Lead for Community Services, ensuring robust policies, training, escalation pathways and safe practice across all services. Maintain oversight of risk management, incident reporting, and health & safety compliance within Community Services. Lead locality management across services, including proactive management of anti social behaviour (ASB) and community impact in a dense residential environment. Hold responsibility for security provision within Community Services, ensuring appropriate deployment, escalation and alignment with The Passage's values and legal responsibilities. Work closely with local residents, businesses, the local authority and other stakeholders to manage concerns, maintain confidence, and protect The Passage's reputation. Operational Leadership and People Management Provide clear leadership and direction to Community Services managers and teams, fostering a culture of accountability, learning and continuous improvement. Recruit, develop and retain high performing teams, ensuring robust supervision, appraisal and development planning. Ensure consistent application of people policies, including performance management, grievance, disciplinary and absence processes. Support managers to define clear roles and responsibilities aligned to service objectives and contractual requirements. Champion co production and lived experience involvement in service design and delivery, working closely with the Lived Experience Project Manager. Primary Services and Resource Centre Operations Hold strategic and operational responsibility for Primary Services, including the catering function within the Resource Centre. Ensure full compliance with food hygiene, health & safety, and all relevant regulatory and legal requirements. Work closely with Fundraising to support corporate volunteering and "Kitchen Takeover" initiatives, ensuring safe, high quality delivery that enhances supporter engagement while protecting service users and staff. Balance operational integrity, safeguarding and service quality with supporter and volunteer experience. Financial Management and Funding Stewardship Set and manage realistic budgets and forecasts across Community Services, working closely with Finance and Fundraising. Oversee multiple funding streams, including large trusts, grant giving bodies and commissioned services, ensuring full compliance with funding conditions and reporting requirements. Support managers to understand and deliver against budgetary and income related targets. Contribute to the development of funding proposals and service models that align with organisational strategy and funder priorities. Monitoring, Evaluation and Impact Strengthen monitoring, evaluation and learning across Community Services, supporting teams to evidence impact and improve practice. Analyse service data (e.g. In Form) to identify trends, risks and opportunities for improvement. Produce high quality narrative and impact reporting for funders, commissioners and supporters, demonstrating both quantitative outcomes and qualitative change. Work with Fundraising to showcase frontline work through supporter communications, social media and events. External Relations and Partnerships Develop and maintain strong strategic and operational partnerships across Westminster and the wider homelessness sector. Work closely with Fundraising colleagues to steward corporate partners, major donors and trusts, including hosting visits and events. Represent The Passage in multi agency forums, contributing to system wide solutions and best practice. Organisational Leadership Actively contribute as a member of the Senior Management Group, supporting organisational planning, innovation and culture. Provide reports to, and attend, Board and Committee meetings as required. Deputise for the Director of Housing & Services when appropriate. Role model The Passage's values and commitment to dignity, respect and excellence. Work flexibly in line with organisational needs. Note: The details contained in this Job Description summarize the main expectations of the role at the date it was prepared. The nature of individual roles will evolve and change as service, service users and commissioner needs change. Consequently, The Passage will review and revise this Job Description as required in consultation with post holders. THE DISCLOSURE & BARRING SERVICE - DISCLOSURE The Passage aims to promote equality of opportunity for all with the right mix of talent, skills and potential. The Passage welcomes and encourages applications from diverse candidates. Criminal records will be considered for requirement purposes only when the conviction is relevant. As The Passage meets the requirements in respect of exempted questions under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013) by SI . All applicants who are offered employment will be subject to a criminal record check from the Disclosure & Barring Service before the appointment is confirmed. This will include details of cautions, reprimands or final warnings, as well as convictions. Closing Date: February 15th 2026
Role overview Make your part of GO a great place to shop and work through the effective leadership and management of your store or defined business area. Motivate and coach store teams to deliver service which has customers at the heart, through exceptional store standards and highly engaged colleagues. Responsibilities Support the Store Manager lead and motivate a high performing, highly engaged team. Create a culture of exceptional customer service ensuring our store teams win customers for life by exceeding their expectations. Develop store teams through internal development programme to support future talent and career pathways to help us grow our business. Uphold a store that is safe and compliant operating environment for all colleagues and customers. Deliver our financial results in line with or in excess of company targets. Support other retail management duties where required. Act as the point of contact for colleagues in the manager's absence. Provide excellent customer service, addressing inquiries and resolving complaints professionally. Help manage day-to-day operations, including opening and closing procedures. Support cash management tasks, such as processing transactions and reconciling tills. Participate in hiring, onboarding, and training new employees. Provide feedback and coaching to colleagues to improve performance. Support the Store Manager in maintaining colleague schedules to ensure proper coverage and productivity. Role objectives and KPI's Contribute to achieving or exceeding the store's monthly sales target. Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT. Achieve upselling or cross selling targets. Maintain a high customer metric score. Ensure stock accuracy during store audits. Ensure all new colleagues complete mandatory training required. Ensure employee satisfaction, store engagement survey results meet or exceed company benchmarks. Assist in keeping operational costs within the allocated budget. Skills and Experience Great coaching, mentoring and team building skills that drive team performance. Clear, confident, and motivational communicator with excellent verbal, listening and written communication skills. At least 2 years management experience, preferably in a similar format of retail. Experience of effectively prioritising and delegating workload to achieve team goals and objectives. A proven record of successfully promoting and growing a brand or service in the local community. A passion for customer service and a proven record of delivering excellence in this area. Be able to demonstrate the ability to improve store performance & standards through effective planning. Robust working knowledge of retail KPI's and the proven ability to control costs, increase sales and improve the customer experience. Knowledge of local market trends, competitor activity and the ability to identify local community growth opportunities. Leads with a plan/do/review mindset. Confident and clear decision maker. Communicates in a way that inspires and engages. Strives to be better. Resilient and positive attitude even under pressure. Takes personal responsibility. Lives and breathes our values. Passionate about developing teams. Committed to two way, clear, and honest feedback. Builds great relationships. Benefits We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits: Discretionary bonus schemes Company discount off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors) Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health) Access to digital health and well-being services through our benefits platform (TELUS Health) Health cash plans Wide range of internal development courses to support personal and professional development throughout your career journey with the Group Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only) Discounted gym memberships at JD Gyms Access to colleague networks to share lived experiences and support initiatives that drive positive change. Opportunities to volunteer and contribute to JD Foundation Employer engagement forums to help influence positive change Incremental Holiday Allowance
Feb 06, 2026
Full time
Role overview Make your part of GO a great place to shop and work through the effective leadership and management of your store or defined business area. Motivate and coach store teams to deliver service which has customers at the heart, through exceptional store standards and highly engaged colleagues. Responsibilities Support the Store Manager lead and motivate a high performing, highly engaged team. Create a culture of exceptional customer service ensuring our store teams win customers for life by exceeding their expectations. Develop store teams through internal development programme to support future talent and career pathways to help us grow our business. Uphold a store that is safe and compliant operating environment for all colleagues and customers. Deliver our financial results in line with or in excess of company targets. Support other retail management duties where required. Act as the point of contact for colleagues in the manager's absence. Provide excellent customer service, addressing inquiries and resolving complaints professionally. Help manage day-to-day operations, including opening and closing procedures. Support cash management tasks, such as processing transactions and reconciling tills. Participate in hiring, onboarding, and training new employees. Provide feedback and coaching to colleagues to improve performance. Support the Store Manager in maintaining colleague schedules to ensure proper coverage and productivity. Role objectives and KPI's Contribute to achieving or exceeding the store's monthly sales target. Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT. Achieve upselling or cross selling targets. Maintain a high customer metric score. Ensure stock accuracy during store audits. Ensure all new colleagues complete mandatory training required. Ensure employee satisfaction, store engagement survey results meet or exceed company benchmarks. Assist in keeping operational costs within the allocated budget. Skills and Experience Great coaching, mentoring and team building skills that drive team performance. Clear, confident, and motivational communicator with excellent verbal, listening and written communication skills. At least 2 years management experience, preferably in a similar format of retail. Experience of effectively prioritising and delegating workload to achieve team goals and objectives. A proven record of successfully promoting and growing a brand or service in the local community. A passion for customer service and a proven record of delivering excellence in this area. Be able to demonstrate the ability to improve store performance & standards through effective planning. Robust working knowledge of retail KPI's and the proven ability to control costs, increase sales and improve the customer experience. Knowledge of local market trends, competitor activity and the ability to identify local community growth opportunities. Leads with a plan/do/review mindset. Confident and clear decision maker. Communicates in a way that inspires and engages. Strives to be better. Resilient and positive attitude even under pressure. Takes personal responsibility. Lives and breathes our values. Passionate about developing teams. Committed to two way, clear, and honest feedback. Builds great relationships. Benefits We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits: Discretionary bonus schemes Company discount off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors) Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health) Access to digital health and well-being services through our benefits platform (TELUS Health) Health cash plans Wide range of internal development courses to support personal and professional development throughout your career journey with the Group Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only) Discounted gym memberships at JD Gyms Access to colleague networks to share lived experiences and support initiatives that drive positive change. Opportunities to volunteer and contribute to JD Foundation Employer engagement forums to help influence positive change Incremental Holiday Allowance
Why choose Reiss? With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over 230 locations internationally, as well as online and app, our presence as a leading luxury brand is well established. Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do. For our retail teams this means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers' expectations and our business goals. What's this role about? As part of our Retail team, you'll be joining our Store in Lakeside on a full time permanent basis as our Assistant Store Manager, who is responsible for ensuring the store achieves targets, delivers results with commercial and operational excellence. What you'll be doing Planning the long term Store goals Managing the overall store operations and performance Leading the store team to deliver exceptional customer experience by ensuring a personalised and tailored service is provided Managing stock levels and making key decisions about stock control to minimise loss Ensuring that promotions, sales and merchandising instructions are carried out to expected standards Taking responsibility for recruitment and retaining talent Conducting regular performance reviews and probation reviews What you'll ideally bring to the role You'll have previous retail management experience in a similar size operation A passion for premium or luxury product helps, but we're open to all retail backgrounds Have a proven track record of increasing overall business performance Have a proven track record of delivering exceptional customer service through your team Be highly visual and have excellent commercial product management skills Be able to flex between the customer service, operational, technical and visual elements of the role Be confident working under pressure and thrive in a fast paced retail environment Be self motivated, focused and driven to achieve team and individual goals Be a great people manager, able to bring the best out of your team Have good written and verbal communication skills What we'll do for you Seasonal business wear allowance Generous employee discount Rewarding bonus and commission structures Wellbeing and financial support through our Employee Assistance Programme Fully funded health support through our medical cash plan Fitness discounts Family friendly policies including enhanced parental pay 25 days annual leave Employee referral scheme Career development opportunities Apply now to start your story at Reiss We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates. It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect We know that some people won't apply for a role unless they feel you don't meet all of the requirements listed, so we want you to know that finding people who will add to our culture and have a learning mindset is incredibly important to us. Even if you feel you don't tick all the boxes, we'd still like to hear from you.
Feb 06, 2026
Full time
Why choose Reiss? With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over 230 locations internationally, as well as online and app, our presence as a leading luxury brand is well established. Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do. For our retail teams this means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers' expectations and our business goals. What's this role about? As part of our Retail team, you'll be joining our Store in Lakeside on a full time permanent basis as our Assistant Store Manager, who is responsible for ensuring the store achieves targets, delivers results with commercial and operational excellence. What you'll be doing Planning the long term Store goals Managing the overall store operations and performance Leading the store team to deliver exceptional customer experience by ensuring a personalised and tailored service is provided Managing stock levels and making key decisions about stock control to minimise loss Ensuring that promotions, sales and merchandising instructions are carried out to expected standards Taking responsibility for recruitment and retaining talent Conducting regular performance reviews and probation reviews What you'll ideally bring to the role You'll have previous retail management experience in a similar size operation A passion for premium or luxury product helps, but we're open to all retail backgrounds Have a proven track record of increasing overall business performance Have a proven track record of delivering exceptional customer service through your team Be highly visual and have excellent commercial product management skills Be able to flex between the customer service, operational, technical and visual elements of the role Be confident working under pressure and thrive in a fast paced retail environment Be self motivated, focused and driven to achieve team and individual goals Be a great people manager, able to bring the best out of your team Have good written and verbal communication skills What we'll do for you Seasonal business wear allowance Generous employee discount Rewarding bonus and commission structures Wellbeing and financial support through our Employee Assistance Programme Fully funded health support through our medical cash plan Fitness discounts Family friendly policies including enhanced parental pay 25 days annual leave Employee referral scheme Career development opportunities Apply now to start your story at Reiss We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates. It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect We know that some people won't apply for a role unless they feel you don't meet all of the requirements listed, so we want you to know that finding people who will add to our culture and have a learning mindset is incredibly important to us. Even if you feel you don't tick all the boxes, we'd still like to hear from you.
London is our home and our stores are a sanctuary for our customers to immerse themselves in elegance and an elevated shopping experience. Therefore, we are always looking for the best talent to lead our locations in this city. We currently have a number of exciting Store Management opportunities in Central and Greater London. Whether you're a Sales Manager , Assistant Store Manager or Store Manager - we want to hear from you! As part of our Retail team, you would be joining us on a full-time permanent basis, responsible for ensuring your store delivers our exceptional service targets, drives our business objectives and exceeds sales targets for the location. What the store management team will be doing Leading the store team to deliver exceptional customer experience by ensuring a personalised and tailored service is provided Managing the overall store operations and performance Planning the long-term Store goals Managing stock levels and making key decisions about stock control to minimise loss Ensuring that promotions, sales and merchandising instructions are carried out to expected standards Taking responsibility for recruitment and retaining talent Conducting regular performance reviews and probation reviews As Supervisor or Assistant Store Manager, you will be assisting the Store Manager with the above duties, acting as an enabler to deliver the common goal. What you'll ideally bring to the role You'll have relevant experience in a similar role A passion for premium or luxury product helps, but we're open to all retail backgrounds Have a proven track record of increasing overall business performance Have a proven track record of delivering exceptional customer service through your team Be highly visual and have excellent commercial product management skills Be able to flex between the customer service, operational, technical and visual elements of the role Be confident working under pressure and thrive in a fast-paced retail environment Be self-motivated, focused and driven to achieve team and individual goals Be a great people manager/supervisor, able to bring the best out of your team Have good written and verbal communication skills What we'll do for you Seasonal business wear allowance Generous employee discount Rewarding bonus and commission structures Wellbeing and financial support through our Employee Assistance Programme Fully funded health support through our medical cash plan Fitness discounts Family friendly policies including enhanced parental pay Employee referral scheme Career development opportunites Apply now to start your story at Reiss We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates. It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect We know that some people won't apply for a role unless they feel you don't meet all of the requirements listed, so we want you to know that finding people who will add to our culture and have a learning mindset is incredibly important to us. Even if you feel you don't tick all the boxes, we'd still like to hear from you.
Feb 06, 2026
Full time
London is our home and our stores are a sanctuary for our customers to immerse themselves in elegance and an elevated shopping experience. Therefore, we are always looking for the best talent to lead our locations in this city. We currently have a number of exciting Store Management opportunities in Central and Greater London. Whether you're a Sales Manager , Assistant Store Manager or Store Manager - we want to hear from you! As part of our Retail team, you would be joining us on a full-time permanent basis, responsible for ensuring your store delivers our exceptional service targets, drives our business objectives and exceeds sales targets for the location. What the store management team will be doing Leading the store team to deliver exceptional customer experience by ensuring a personalised and tailored service is provided Managing the overall store operations and performance Planning the long-term Store goals Managing stock levels and making key decisions about stock control to minimise loss Ensuring that promotions, sales and merchandising instructions are carried out to expected standards Taking responsibility for recruitment and retaining talent Conducting regular performance reviews and probation reviews As Supervisor or Assistant Store Manager, you will be assisting the Store Manager with the above duties, acting as an enabler to deliver the common goal. What you'll ideally bring to the role You'll have relevant experience in a similar role A passion for premium or luxury product helps, but we're open to all retail backgrounds Have a proven track record of increasing overall business performance Have a proven track record of delivering exceptional customer service through your team Be highly visual and have excellent commercial product management skills Be able to flex between the customer service, operational, technical and visual elements of the role Be confident working under pressure and thrive in a fast-paced retail environment Be self-motivated, focused and driven to achieve team and individual goals Be a great people manager/supervisor, able to bring the best out of your team Have good written and verbal communication skills What we'll do for you Seasonal business wear allowance Generous employee discount Rewarding bonus and commission structures Wellbeing and financial support through our Employee Assistance Programme Fully funded health support through our medical cash plan Fitness discounts Family friendly policies including enhanced parental pay Employee referral scheme Career development opportunites Apply now to start your story at Reiss We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates. It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect We know that some people won't apply for a role unless they feel you don't meet all of the requirements listed, so we want you to know that finding people who will add to our culture and have a learning mindset is incredibly important to us. Even if you feel you don't tick all the boxes, we'd still like to hear from you.
Based at Culham, Oxfordshire or Griffin Park, Cumbria (hybrid working) Salary up to £62,509 plus a £2,000 South East Allowance (South-East England based Staff only) and generous benefits package Permanent/Full Time (37.5 hours per week) The Civil Nuclear Constabulary (CNC) is an armed police service that's dedicated to the nuclear industry. Our vision is to be recognised as a provider of a world-class service for the protection of nuclear material and facilities. Given the critical nature of our work, it's vital that we recruit skilled and committed professionals to join our high-performing team. This is an exciting time to join our System Support team. The CNC uses Oracle functionality across its departments - Finance, Procurement, HCM, Talent Learn and Recruitment. We are looking for an expert to join us as the Head of Oracle Systems Support and Development, to develop and improve the service - and ensure its efficiency. The Head of BPSS Systems Support and Developmentis a critical role at the CNC - delivering successful solutions; by partnering with business and operational directorates to elicit requirements, and managing the design and development of BPSS Systems related modules. If successfully appointed in the role, you will be responsible for managing support, ensuring issue resolution, driving maintenance activities, tracking vendor performance, managing development efforts and ensuring projects are on track. You are accountable for the performance of the team and their motivation and collaboration. The HoSS&D should ensure continuous review and improvement to service delivery, to guarantee service design maintains fit for purpose. Key Accountabilities Strategic Alignment: Partner with business and other stakeholders to ensure BPSS supported systems, services and deliverables align with business needs. Daily Operations: Manage delivery of BPSS support services on a day-to-day basis. Issue Resolution: Broker effective communication and coordinate resolution of issues escalated from suppliers, partners, vendors and customers. Problem and Defect Management: Ensure pervasive system issues are analysed and resolved. Development Services: Ensure successful development and delivery of enhancements, improvements, and projects. Coordinate efforts with Project Managers to ensure no operational issues. Vendor Governance: Manage vendor support services, ensuring compliance with Contracts/ Service Level Agreements (SLAs) and meeting Key Performance Indicators (KPIs) Security Compliance: Ensure compliance with security practices, guidelines, and standards. Relationships: Develop and maintain trusted relationships with suppliers, partners, vendors and customers in support of business strategies and goals. Technical Leadership: Provide technical guidance and process expertise for the BPSS Solution and Other Systems supported. Team Leadership: Motivating, training, and developing your teams Resources: Managing spend and resources within the agreed budgets Collaboration: with the wider Organisation to driving innovation with our BPSS processes and systems. Training: Oversight of training strategy to ensure application knowledge increases within the team. Skills and Experience Bachelor's degree or higher ideally in computer science, engineering, business or another relevant field. Relevant / professional services qualification. Relevant qualification in contract management, and/or the willingness to gain qualification Strong leadership, planning, communication and interpersonal skills Experience in managing vendors, partners, suppliers and technical teams. Experience of designing successful service delivery models for ERP transformation projects Experience in Oracle Fusion, HCM and related Modules. Experience in planning of Technology support, change and maintenance Management experience of manage vendor support services, to ensure ensuring compliance with Contracts/ Service Level Agreements (SLAs) Proven ability to develop and maintain effective internal and external business relationships with various levels of management Highly developed interpersonal skills to work as a team member and customer liaison Some experience in a public sector role, preferably within policing. There will be occasional travel to other sites. A driving license is essential for this position in order to access these. Travel and accommodation will be paid for by the CNC. Please note that for any Culham based applicants that this role will initially be based at our HQ Culham until our relocation to Harwell in Autumn 2026 and the role thereafter will be based at Harwell. This role has been assessed as suitable for hybrid working with a 60% home/40% office split. Please note: Interviews will be taking place on the 10th and 11th February 2026. Benefits of working for the CNC 27.5 days annual leave (rising by 1 day after 2 years' service, and 0.5 days ever year thereafter until a total of 32.5 days is reached) plus Bank Holidays Additional 30 minutes time worked during the week to accrue additional leave of 3 days, which can be used for period between Christmas and New Year Flexi-time working scheme Bonus scheme - dependent on oganisational and personal performance, up to a maximum of 7% of salary Subsidised Costa Coffee, restaurant, and deli on site at Culham HQ Eligible to join the national Blue Light Card scheme, which offers discounts on a variety of products and services Enhanced family friendly and wellbeing policies Cycle to Work scheme As police staff the public expect us to display the highest standards, values, and professional qualities at all times. The CNC values and Code of Ethics applies to all police staff and sets out the principles and standards of behaviour we expect to see, and you are responsible for displaying and delivering these to the highest standards. Equality, Diversity and Inclusion are central to the values of our organisation. At CNC we value and embrace the unique experiences, identities and abilities that each of us bring to our roles. We strive to empower everyone to bring their authentic self openly and safely to work. Through the dedicated commitment of our affinity networks, ED&I team and wider HR departments, we are on a journey to embed our ED&I commitments, ensuring the CNC is an employer of choice; where everyone feels included. Please review the video links below which will give you an overview of the vetting process that you will be required to go through if you are successful in your application to join the CNC: Vetting: An Overview - Vetting and Finances - Vetting and Life Experiences -
Feb 06, 2026
Full time
Based at Culham, Oxfordshire or Griffin Park, Cumbria (hybrid working) Salary up to £62,509 plus a £2,000 South East Allowance (South-East England based Staff only) and generous benefits package Permanent/Full Time (37.5 hours per week) The Civil Nuclear Constabulary (CNC) is an armed police service that's dedicated to the nuclear industry. Our vision is to be recognised as a provider of a world-class service for the protection of nuclear material and facilities. Given the critical nature of our work, it's vital that we recruit skilled and committed professionals to join our high-performing team. This is an exciting time to join our System Support team. The CNC uses Oracle functionality across its departments - Finance, Procurement, HCM, Talent Learn and Recruitment. We are looking for an expert to join us as the Head of Oracle Systems Support and Development, to develop and improve the service - and ensure its efficiency. The Head of BPSS Systems Support and Developmentis a critical role at the CNC - delivering successful solutions; by partnering with business and operational directorates to elicit requirements, and managing the design and development of BPSS Systems related modules. If successfully appointed in the role, you will be responsible for managing support, ensuring issue resolution, driving maintenance activities, tracking vendor performance, managing development efforts and ensuring projects are on track. You are accountable for the performance of the team and their motivation and collaboration. The HoSS&D should ensure continuous review and improvement to service delivery, to guarantee service design maintains fit for purpose. Key Accountabilities Strategic Alignment: Partner with business and other stakeholders to ensure BPSS supported systems, services and deliverables align with business needs. Daily Operations: Manage delivery of BPSS support services on a day-to-day basis. Issue Resolution: Broker effective communication and coordinate resolution of issues escalated from suppliers, partners, vendors and customers. Problem and Defect Management: Ensure pervasive system issues are analysed and resolved. Development Services: Ensure successful development and delivery of enhancements, improvements, and projects. Coordinate efforts with Project Managers to ensure no operational issues. Vendor Governance: Manage vendor support services, ensuring compliance with Contracts/ Service Level Agreements (SLAs) and meeting Key Performance Indicators (KPIs) Security Compliance: Ensure compliance with security practices, guidelines, and standards. Relationships: Develop and maintain trusted relationships with suppliers, partners, vendors and customers in support of business strategies and goals. Technical Leadership: Provide technical guidance and process expertise for the BPSS Solution and Other Systems supported. Team Leadership: Motivating, training, and developing your teams Resources: Managing spend and resources within the agreed budgets Collaboration: with the wider Organisation to driving innovation with our BPSS processes and systems. Training: Oversight of training strategy to ensure application knowledge increases within the team. Skills and Experience Bachelor's degree or higher ideally in computer science, engineering, business or another relevant field. Relevant / professional services qualification. Relevant qualification in contract management, and/or the willingness to gain qualification Strong leadership, planning, communication and interpersonal skills Experience in managing vendors, partners, suppliers and technical teams. Experience of designing successful service delivery models for ERP transformation projects Experience in Oracle Fusion, HCM and related Modules. Experience in planning of Technology support, change and maintenance Management experience of manage vendor support services, to ensure ensuring compliance with Contracts/ Service Level Agreements (SLAs) Proven ability to develop and maintain effective internal and external business relationships with various levels of management Highly developed interpersonal skills to work as a team member and customer liaison Some experience in a public sector role, preferably within policing. There will be occasional travel to other sites. A driving license is essential for this position in order to access these. Travel and accommodation will be paid for by the CNC. Please note that for any Culham based applicants that this role will initially be based at our HQ Culham until our relocation to Harwell in Autumn 2026 and the role thereafter will be based at Harwell. This role has been assessed as suitable for hybrid working with a 60% home/40% office split. Please note: Interviews will be taking place on the 10th and 11th February 2026. Benefits of working for the CNC 27.5 days annual leave (rising by 1 day after 2 years' service, and 0.5 days ever year thereafter until a total of 32.5 days is reached) plus Bank Holidays Additional 30 minutes time worked during the week to accrue additional leave of 3 days, which can be used for period between Christmas and New Year Flexi-time working scheme Bonus scheme - dependent on oganisational and personal performance, up to a maximum of 7% of salary Subsidised Costa Coffee, restaurant, and deli on site at Culham HQ Eligible to join the national Blue Light Card scheme, which offers discounts on a variety of products and services Enhanced family friendly and wellbeing policies Cycle to Work scheme As police staff the public expect us to display the highest standards, values, and professional qualities at all times. The CNC values and Code of Ethics applies to all police staff and sets out the principles and standards of behaviour we expect to see, and you are responsible for displaying and delivering these to the highest standards. Equality, Diversity and Inclusion are central to the values of our organisation. At CNC we value and embrace the unique experiences, identities and abilities that each of us bring to our roles. We strive to empower everyone to bring their authentic self openly and safely to work. Through the dedicated commitment of our affinity networks, ED&I team and wider HR departments, we are on a journey to embed our ED&I commitments, ensuring the CNC is an employer of choice; where everyone feels included. Please review the video links below which will give you an overview of the vetting process that you will be required to go through if you are successful in your application to join the CNC: Vetting: An Overview - Vetting and Finances - Vetting and Life Experiences -
