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Netteam tX Ltd
IT Service Desk Manager
Netteam tX Ltd City, Manchester
Job Title: Service Desk Manager Location: Manchester Salary: Competitive Job Type: Permanent, Full Time At Netteam tX, we recognise and develop talent, fostering career growth through both lateral and vertical opportunities. About the role: As Service Desk Manager, you will lead a high-performing team with oversight of 3rd Line Engineers, Team Leader (1st/2nd Line) and Vendor Support. You will ensure service excellence using ITIL processes, drive innovation, manage major incidents, optimise service platforms and oversee NOC governance. Responsibilities include but not limited to, designing and improving service desk and NOC processes, ensuring SLA compliance, coordinating with vendors like Oracle, and analysing KPIs to enable data-driven decisions and organisational success. Key Responsibilities: Champion ITIL best practices for service desk and NOC operations to ensure efficient, standardised processes and outstanding customer experiences Manage Level 3 engineers, providing coaching and performance oversight to deliver advanced technical solutions Manage Team Leader, providing oversight of 1st/2nd Line Teams Oversee and enhance customer experience by proactively addressing client needs Design and optimise workflows using industry standards and stakeholder input for operational excellence Ensure SLA compliance, lead governance, and implement corrective actions as needed Coordinate NOC processes including escalation, event monitoring, and incident response to maintain service stability Support Vendor Partnership Manager (e.g., Oracle) Drive continuous improvement using data, feedback, and industry trends to streamline service delivery Lead major incident response and escalation, ensuring rapid resolution and clear communication across teams Conduct problem management and root cause analysis, implementing lasting solutions and reducing incidents Analyse ticket data to uncover opportunities for automation and process improvements Deliver comprehensive reports on KPIs, SLAs, incident trends, and improvement results to guide decisions Optimise service desk tools (e.g., Autotask, IT Glue) for efficiency and business support Enforce compliance with company policies, regulations, and security standards Run regular service review meetings with stakeholders to present metrics and strategic recommendations Collaborate with cross-functional teams to ensure smooth integration of new services, customers, or acquisitions Serve as the escalation point for after-hours incidents to maintain continuity and satisfaction About you: Experience and Qualifications: Extensive experience in IT service management with a strong track record of delivering high-quality services, leading technical teams, and driving process improvements across NOC operations and customer success initiatives. Demonstrated expertise in leading, coaching, and developing Level 3 engineers within collaborative, high-performance environments. Robust technical background and hands-on proficiency with service desk platforms such as Autotask, IT Glue, and relevant monitoring tools. Comprehensive experience in major incident management, escalation procedures, service improvement initiatives, process design, and root cause analysis. Proven ability to manage SLA governance, conduct KPI analysis, and oversee compliance management, with a focus on implementing corrective actions to uphold high standards. Solid experience in vendor and partner management, including collaboration with major partners such as Oracle to ensure optimal service delivery. Advanced analytical and reporting capabilities, leveraging data-driven decision making and presenting performance insights to senior stakeholders. Exceptional communication skills, adept at translating complex technical requirements and service enhancements for diverse audiences. In-depth networking experience, including configuration, maintenance, and troubleshooting of network infrastructure to support business continuity and security. Proficient in the Microsoft 365 suite, with hands-on experience in administration, deployment, and user support for productivity and collaboration tools. ITIL certification required; advanced ITIL qualifications and a degree in IT or related discipline are preferred. Personal Attributes: Professional, friendly, and approachable, with a strong commitment to team success and collaboration. Adaptable and resilient under pressure, able to prioritise and execute tasks efficiently in a fast-paced, evolving environment. Excellent written and verbal communicator, able to convey technical issues and process improvements clearly to both technical and non-technical stakeholders. Innovative, eager to learn and apply new technologies, and committed to fostering a culture of continuous improvement and operational excellence. Disciplined and focused, with strong problem-solving abilities and a commitment to maintaining the highest standards of compliance, security, and customer service. Note: This description is not intended to establish a total definition of the job but an outline of the duties. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of: IT Services Manager, Senior Service Desk Engineer, Senior IT Technician, Senior IT Desk Support, IT Manager, ITIL Service Desk Manager, Senior Support Technician, may also be considered for this role.
Feb 28, 2026
Full time
Job Title: Service Desk Manager Location: Manchester Salary: Competitive Job Type: Permanent, Full Time At Netteam tX, we recognise and develop talent, fostering career growth through both lateral and vertical opportunities. About the role: As Service Desk Manager, you will lead a high-performing team with oversight of 3rd Line Engineers, Team Leader (1st/2nd Line) and Vendor Support. You will ensure service excellence using ITIL processes, drive innovation, manage major incidents, optimise service platforms and oversee NOC governance. Responsibilities include but not limited to, designing and improving service desk and NOC processes, ensuring SLA compliance, coordinating with vendors like Oracle, and analysing KPIs to enable data-driven decisions and organisational success. Key Responsibilities: Champion ITIL best practices for service desk and NOC operations to ensure efficient, standardised processes and outstanding customer experiences Manage Level 3 engineers, providing coaching and performance oversight to deliver advanced technical solutions Manage Team Leader, providing oversight of 1st/2nd Line Teams Oversee and enhance customer experience by proactively addressing client needs Design and optimise workflows using industry standards and stakeholder input for operational excellence Ensure SLA compliance, lead governance, and implement corrective actions as needed Coordinate NOC processes including escalation, event monitoring, and incident response to maintain service stability Support Vendor Partnership Manager (e.g., Oracle) Drive continuous improvement using data, feedback, and industry trends to streamline service delivery Lead major incident response and escalation, ensuring rapid resolution and clear communication across teams Conduct problem management and root cause analysis, implementing lasting solutions and reducing incidents Analyse ticket data to uncover opportunities for automation and process improvements Deliver comprehensive reports on KPIs, SLAs, incident trends, and improvement results to guide decisions Optimise service desk tools (e.g., Autotask, IT Glue) for efficiency and business support Enforce compliance with company policies, regulations, and security standards Run regular service review meetings with stakeholders to present metrics and strategic recommendations Collaborate with cross-functional teams to ensure smooth integration of new services, customers, or acquisitions Serve as the escalation point for after-hours incidents to maintain continuity and satisfaction About you: Experience and Qualifications: Extensive experience in IT service management with a strong track record of delivering high-quality services, leading technical teams, and driving process improvements across NOC operations and customer success initiatives. Demonstrated expertise in leading, coaching, and developing Level 3 engineers within collaborative, high-performance environments. Robust technical background and hands-on proficiency with service desk platforms such as Autotask, IT Glue, and relevant monitoring tools. Comprehensive experience in major incident management, escalation procedures, service improvement initiatives, process design, and root cause analysis. Proven ability to manage SLA governance, conduct KPI analysis, and oversee compliance management, with a focus on implementing corrective actions to uphold high standards. Solid experience in vendor and partner management, including collaboration with major partners such as Oracle to ensure optimal service delivery. Advanced analytical and reporting capabilities, leveraging data-driven decision making and presenting performance insights to senior stakeholders. Exceptional communication skills, adept at translating complex technical requirements and service enhancements for diverse audiences. In-depth networking experience, including configuration, maintenance, and troubleshooting of network infrastructure to support business continuity and security. Proficient in the Microsoft 365 suite, with hands-on experience in administration, deployment, and user support for productivity and collaboration tools. ITIL certification required; advanced ITIL qualifications and a degree in IT or related discipline are preferred. Personal Attributes: Professional, friendly, and approachable, with a strong commitment to team success and collaboration. Adaptable and resilient under pressure, able to prioritise and execute tasks efficiently in a fast-paced, evolving environment. Excellent written and verbal communicator, able to convey technical issues and process improvements clearly to both technical and non-technical stakeholders. Innovative, eager to learn and apply new technologies, and committed to fostering a culture of continuous improvement and operational excellence. Disciplined and focused, with strong problem-solving abilities and a commitment to maintaining the highest standards of compliance, security, and customer service. Note: This description is not intended to establish a total definition of the job but an outline of the duties. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of: IT Services Manager, Senior Service Desk Engineer, Senior IT Technician, Senior IT Desk Support, IT Manager, ITIL Service Desk Manager, Senior Support Technician, may also be considered for this role.
Senior Solution Architect
Matillion
Ready to shape the future of data? Matillion is the intelligent data integration platform. We're changing how the world works with data - and we need driven, curious people who think big and move fast. We built the Data Productivity Cloud to supercharge data productivity, and now we're shaping the future of data engineering with Maia - our AI-powered virtual data engineers that help teams design, build, and manage data pipelines at unmatched speed. Join , where the mission comes first, collaboration drives us forward, and everyone pulls in the same direction to make a dent in the universe bigger than ourselves. Matillion is scaling rapidly, and we are looking for a Senior Solution Architect to join during this period of exciting expansion. This is a high-impact role centered on securing the technical win and maximizing value for our prospective enterprise customers. We are looking for a consultative technical expert who can own the pre sales lifecycle-from qualifying complex use cases and managing high stakes software trials to demonstrating exactly how Matillion's platform solves mission critical data challenges. You won't just be "demoing" software; you'll be driving measurable business value and fostering the long term relationships that underpin our growth. Sales & Validation Cycle Diagnose & Map: Identify technical and business pain points, confirm root causes, and map the desired future state to specific success metrics and business outcomes. Tailored Proofs: Build and deliver customized demos and lead workshops, trials, or POCs that validate the solution's fit while positioning competitive advantages. Technical Alignment: Support digital sales rooms and credit sizing estimates, ensuring technical teams and sales strategies are perfectly aligned. Post Sales Onboarding & Growth Adoption & Value: Cultivate "trusted advisor" relationships to set up infrastructure, monitor adoption dashboards, and ensure customers rapidly achieve their first "win." Engagement & Cadence: Actively lead business reviews and customer cadences to ensure platform adoption remains high and technical issues are resolved proactively. Strategic Expansion: Identify opportunities for upselling and expansion by moving the customer into new workloads and groups, ensuring they realize maximum ROI Strategy, Product, & Brand Technical Evangelism: Represent the brand as an expert at industry events and create technical content or case studies that showcase real world problem solving. Product Feedback Loop: Collect customer insights and relay them to Product and Engineering teams to drive continuous improvement and market alignment. Market Intelligence: Stay ahead of industry trends in cloud computing and data transformation, sharing that knowledge internally and with customers to maintain a competitive edge. Must haves: 5-7 years working with Enterprise customers in a technical role, such as Solution Architect, Sales Engineer, or similar Strong experience in solution selling, demonstrating value through tailored software presentations and overcoming technical objections. Experience using and preferably selling AI and agentic AI solutions (Claude, ChatGPT, Cursor, n8n) Expertise in cloud computing platforms such as AWS, Azure, or GCP and experience with Cloud Data Platforms like Snowflake and Databricks. In depth understanding of relational databases (PostgreSQL, MySQL, Oracle, SQL Server) and NoSQL databases (MongoDB, Cassandra, DynamoDB). Hands on experience with technical problem solving and integration technologies (APIs, Linux, SQL). Excellent communication and presentation skills, with the ability to engage both technical and non technical stakeholders. Good to haves: Knowledge of with Matillion's Data Productivity Cloud or Matillion ETL platforms as well as competitive ETL solutions Experience with value based sales motion, especially through MEDDPPICC and Command of the Message Knowledge of big data technologies (Spark, PySpark), data lakes, and MPP databases (Teradata, Vertica, Netezza) Familiarity with version control tools such as Git, and experience with Python Degree in Computer Science or related field (or equivalent practical experience) Experience using Salesforce At Matillion, we are committed to providing compensation in line with market standards based on the role, job family, job level, and country. This role's estimated annual salaried pay range for this position is £71,680 - £107,520. Because this role is eligible for variable pay in the form of sales commissions, your total annual on target annual earnings will be between £102,400 - £153,600. The final salary will be based on your relevant skills, experience, and qualifications demonstrated in the hiring process. At Matillion, we're here to do something hard - change the way the world works with data, and build a great company along the way. Big, bold goals aren't for the faint hearted, and we don't shy away from them. But we don't do it alone. No egos, no politics - just great people working together, guided by our six core values; - Confidence without arrogance - Working with integrity - Customer obsessed - Innovate and demand quality - Bias for action - We care We operate a flexible working culture that promotes work life balance, with benefits including: - Company Equity - 30 days holiday + bank holidays - 5 days paid volunteering leave - Health insurance - Life Insurance - Access to mental health support - Pension More about Matillion Thousands of enterprises including Cisco, London Stock Exchange Group, EDF and Slack trust Matillion for a wide range of use cases from insights and operational analytics, to data science, machine learning and AI. We are a truly global workforce, dual headquartered in Manchester, UK and Denver, Colorado, with expanding offices in Hyderabad, India, along with valuable remote colleagues around the world. We are keen to hear from prospective Matillioners, so even if you don't feel you match all the criteria please apply and a member of our Talent Acquisition team will be in touch. Alternatively, if you're interested in Matillion but don't see a suitable role, please email . Find out more about life on here. Matillion is an equal opportunity employer. We celebrate diversity and we are committed to creating an inclusive environment for all of our team. Matillion prohibits discrimination and harassment of any type. Matillion does not discriminate on the basis of race, colour, religion, age, sex, national origin, disability status, genetics, sexual orientation, gender identity or expression, or any other characteristic protected by law.
Feb 28, 2026
Full time
Ready to shape the future of data? Matillion is the intelligent data integration platform. We're changing how the world works with data - and we need driven, curious people who think big and move fast. We built the Data Productivity Cloud to supercharge data productivity, and now we're shaping the future of data engineering with Maia - our AI-powered virtual data engineers that help teams design, build, and manage data pipelines at unmatched speed. Join , where the mission comes first, collaboration drives us forward, and everyone pulls in the same direction to make a dent in the universe bigger than ourselves. Matillion is scaling rapidly, and we are looking for a Senior Solution Architect to join during this period of exciting expansion. This is a high-impact role centered on securing the technical win and maximizing value for our prospective enterprise customers. We are looking for a consultative technical expert who can own the pre sales lifecycle-from qualifying complex use cases and managing high stakes software trials to demonstrating exactly how Matillion's platform solves mission critical data challenges. You won't just be "demoing" software; you'll be driving measurable business value and fostering the long term relationships that underpin our growth. Sales & Validation Cycle Diagnose & Map: Identify technical and business pain points, confirm root causes, and map the desired future state to specific success metrics and business outcomes. Tailored Proofs: Build and deliver customized demos and lead workshops, trials, or POCs that validate the solution's fit while positioning competitive advantages. Technical Alignment: Support digital sales rooms and credit sizing estimates, ensuring technical teams and sales strategies are perfectly aligned. Post Sales Onboarding & Growth Adoption & Value: Cultivate "trusted advisor" relationships to set up infrastructure, monitor adoption dashboards, and ensure customers rapidly achieve their first "win." Engagement & Cadence: Actively lead business reviews and customer cadences to ensure platform adoption remains high and technical issues are resolved proactively. Strategic Expansion: Identify opportunities for upselling and expansion by moving the customer into new workloads and groups, ensuring they realize maximum ROI Strategy, Product, & Brand Technical Evangelism: Represent the brand as an expert at industry events and create technical content or case studies that showcase real world problem solving. Product Feedback Loop: Collect customer insights and relay them to Product and Engineering teams to drive continuous improvement and market alignment. Market Intelligence: Stay ahead of industry trends in cloud computing and data transformation, sharing that knowledge internally and with customers to maintain a competitive edge. Must haves: 5-7 years working with Enterprise customers in a technical role, such as Solution Architect, Sales Engineer, or similar Strong experience in solution selling, demonstrating value through tailored software presentations and overcoming technical objections. Experience using and preferably selling AI and agentic AI solutions (Claude, ChatGPT, Cursor, n8n) Expertise in cloud computing platforms such as AWS, Azure, or GCP and experience with Cloud Data Platforms like Snowflake and Databricks. In depth understanding of relational databases (PostgreSQL, MySQL, Oracle, SQL Server) and NoSQL databases (MongoDB, Cassandra, DynamoDB). Hands on experience with technical problem solving and integration technologies (APIs, Linux, SQL). Excellent communication and presentation skills, with the ability to engage both technical and non technical stakeholders. Good to haves: Knowledge of with Matillion's Data Productivity Cloud or Matillion ETL platforms as well as competitive ETL solutions Experience with value based sales motion, especially through MEDDPPICC and Command of the Message Knowledge of big data technologies (Spark, PySpark), data lakes, and MPP databases (Teradata, Vertica, Netezza) Familiarity with version control tools such as Git, and experience with Python Degree in Computer Science or related field (or equivalent practical experience) Experience using Salesforce At Matillion, we are committed to providing compensation in line with market standards based on the role, job family, job level, and country. This role's estimated annual salaried pay range for this position is £71,680 - £107,520. Because this role is eligible for variable pay in the form of sales commissions, your total annual on target annual earnings will be between £102,400 - £153,600. The final salary will be based on your relevant skills, experience, and qualifications demonstrated in the hiring process. At Matillion, we're here to do something hard - change the way the world works with data, and build a great company along the way. Big, bold goals aren't for the faint hearted, and we don't shy away from them. But we don't do it alone. No egos, no politics - just great people working together, guided by our six core values; - Confidence without arrogance - Working with integrity - Customer obsessed - Innovate and demand quality - Bias for action - We care We operate a flexible working culture that promotes work life balance, with benefits including: - Company Equity - 30 days holiday + bank holidays - 5 days paid volunteering leave - Health insurance - Life Insurance - Access to mental health support - Pension More about Matillion Thousands of enterprises including Cisco, London Stock Exchange Group, EDF and Slack trust Matillion for a wide range of use cases from insights and operational analytics, to data science, machine learning and AI. We are a truly global workforce, dual headquartered in Manchester, UK and Denver, Colorado, with expanding offices in Hyderabad, India, along with valuable remote colleagues around the world. We are keen to hear from prospective Matillioners, so even if you don't feel you match all the criteria please apply and a member of our Talent Acquisition team will be in touch. Alternatively, if you're interested in Matillion but don't see a suitable role, please email . Find out more about life on here. Matillion is an equal opportunity employer. We celebrate diversity and we are committed to creating an inclusive environment for all of our team. Matillion prohibits discrimination and harassment of any type. Matillion does not discriminate on the basis of race, colour, religion, age, sex, national origin, disability status, genetics, sexual orientation, gender identity or expression, or any other characteristic protected by law.
Square One Resources
PostgresSQL DBA
Square One Resources City, Manchester
Job Title: PostgreSQL DBA Location: Manchester (3 x per week) Salary/Rate: 430 per day Start Date: March 2026 Job Type: 6 month contract (Inside IR35) Company Introduction We are currently recruiting for an experienced PostgresSQL DBA to join our client on an exciting contract in the finance industry. Primary Skills: Must have hands-on experience as Database Administration specifically with MongoDB, PostgreSQL / Oracle. Managing a oracle team Working with database software to find ways to store, organise and manage data Expert knowledge of RDBMS and NoSQL data stores and working with a variety of structures, including JSON and XML Experience of software development with distributed data processing technologies including Oracle, MongoDB, PostgreSQL Experience in keeping databases up to date, troubleshooting, helping with database design & development, and managing database access. Experience in designing maintenance procedures and putting them into operation. Liaising with programmers, applications/operational staff, IT project managers and other technical staff Managing database security/integrity and backup procedures, implementing security measures. Secondary Skills: Writing reports, documentation, and operating manuals Testing and modifying databases to ensure that they operate reliably Writing disaster recovery plans and archiving/housekeeping data. Knowledge of Cloud platforms, serverless architecture preferable Good understanding of software patterns and when/how to apply them Knowledge of Kafka will be advantageous Experience of working in an Agile/DevOps software development environment Have ability to help with mentoring tasks. Have experience in working on Support activities. If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format. Disclaimer Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies. Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.
Feb 27, 2026
Contractor
Job Title: PostgreSQL DBA Location: Manchester (3 x per week) Salary/Rate: 430 per day Start Date: March 2026 Job Type: 6 month contract (Inside IR35) Company Introduction We are currently recruiting for an experienced PostgresSQL DBA to join our client on an exciting contract in the finance industry. Primary Skills: Must have hands-on experience as Database Administration specifically with MongoDB, PostgreSQL / Oracle. Managing a oracle team Working with database software to find ways to store, organise and manage data Expert knowledge of RDBMS and NoSQL data stores and working with a variety of structures, including JSON and XML Experience of software development with distributed data processing technologies including Oracle, MongoDB, PostgreSQL Experience in keeping databases up to date, troubleshooting, helping with database design & development, and managing database access. Experience in designing maintenance procedures and putting them into operation. Liaising with programmers, applications/operational staff, IT project managers and other technical staff Managing database security/integrity and backup procedures, implementing security measures. Secondary Skills: Writing reports, documentation, and operating manuals Testing and modifying databases to ensure that they operate reliably Writing disaster recovery plans and archiving/housekeeping data. Knowledge of Cloud platforms, serverless architecture preferable Good understanding of software patterns and when/how to apply them Knowledge of Kafka will be advantageous Experience of working in an Agile/DevOps software development environment Have ability to help with mentoring tasks. Have experience in working on Support activities. If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format. Disclaimer Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies. Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.
EXPERIS
PostgreSQL DBA
EXPERIS City, Manchester
Role Title: PostgreSQL DBA Location: Manchester Hybrid 3 days on site Duration: 31/08/2026 Rate - 441 MUST BE PAYE THROUGH UMBRELLA Role Description: Primary Skills: Must have hands on experience as Database Administration specifically with MongoDB, PostgreSQL / Oracle. Managing a oracle team Working with database software to find ways to store, organise and manage data Expert knowledge of RDBMS and NoSQL data stores and working with a variety of structures including JSON and XML Experience of software development with distributed data processing technologies including Oracle, MongoDB, PostgreSQL Experience in keeping databases up to date, troubleshooting, helping with database design & development, and managing database access. Experience in designing maintenance procedures and putting them into operation. Liaising with programmers, applications/operational staff, IT project managers and other technical staff Managing database security/integrity and backup procedures, implementing security measures. Secondary Skills: Writing reports, documentation, and operating manuals Testing and modifying databases to ensure that they operate reliably Writing disaster recovery plans and archiving/housekeeping data. Knowledge of Cloud platforms, serverless architecture preferable Good understanding of software patterns and when/how to apply them Knowledge of Kafka will be advantageous Experience of working in an Agile/DevOps software development environment Have ability to help with mentoring tasks. Have experience in working on Support activities.
Feb 27, 2026
Contractor
Role Title: PostgreSQL DBA Location: Manchester Hybrid 3 days on site Duration: 31/08/2026 Rate - 441 MUST BE PAYE THROUGH UMBRELLA Role Description: Primary Skills: Must have hands on experience as Database Administration specifically with MongoDB, PostgreSQL / Oracle. Managing a oracle team Working with database software to find ways to store, organise and manage data Expert knowledge of RDBMS and NoSQL data stores and working with a variety of structures including JSON and XML Experience of software development with distributed data processing technologies including Oracle, MongoDB, PostgreSQL Experience in keeping databases up to date, troubleshooting, helping with database design & development, and managing database access. Experience in designing maintenance procedures and putting them into operation. Liaising with programmers, applications/operational staff, IT project managers and other technical staff Managing database security/integrity and backup procedures, implementing security measures. Secondary Skills: Writing reports, documentation, and operating manuals Testing and modifying databases to ensure that they operate reliably Writing disaster recovery plans and archiving/housekeeping data. Knowledge of Cloud platforms, serverless architecture preferable Good understanding of software patterns and when/how to apply them Knowledge of Kafka will be advantageous Experience of working in an Agile/DevOps software development environment Have ability to help with mentoring tasks. Have experience in working on Support activities.
Square One Resources
PostgreSQL DBA
Square One Resources City, Manchester
Job Title: PostgreSQL DBA Location: Manchester Salary/Rate: 430 per day Start Date: March 2026 Job Type: 6 month contract (Inside IR35) Company Introduction We are currently recruiting for an experienced PostgreSQL DBA to join our client on an exciting contract in the finance industry. Primary Skills: Must have hands-on experience as Database Administration specifically with MongoDB, PostgreSQL / Oracle. Managing a oracle team Working with database software to find ways to store, organise and manage data Expert knowledge of RDBMS and NoSQL data stores and working with a variety of structures, including JSON and XML Experience of software development with distributed data processing technologies including Oracle, MongoDB, PostgreSQL Experience in keeping databases up to date, troubleshooting, helping with database design & development, and managing database access. Experience in designing maintenance procedures and putting them into operation. Liaising with programmers, applications/operational staff, IT project managers and other technical staff Managing database security/integrity and backup procedures, implementing security measures. Secondary Skills: Writing reports, documentation, and operating manuals Testing and modifying databases to ensure that they operate reliably Writing disaster recovery plans and archiving/housekeeping data. Knowledge of Cloud platforms, serverless architecture preferable Good understanding of software patterns and when/how to apply them Knowledge of Kafka will be advantageous Experience of working in an Agile/DevOps software development environment Have ability to help with mentoring tasks. Have experience in working on Support activities. If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format. Disclaimer Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies. Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.
Feb 27, 2026
Contractor
Job Title: PostgreSQL DBA Location: Manchester Salary/Rate: 430 per day Start Date: March 2026 Job Type: 6 month contract (Inside IR35) Company Introduction We are currently recruiting for an experienced PostgreSQL DBA to join our client on an exciting contract in the finance industry. Primary Skills: Must have hands-on experience as Database Administration specifically with MongoDB, PostgreSQL / Oracle. Managing a oracle team Working with database software to find ways to store, organise and manage data Expert knowledge of RDBMS and NoSQL data stores and working with a variety of structures, including JSON and XML Experience of software development with distributed data processing technologies including Oracle, MongoDB, PostgreSQL Experience in keeping databases up to date, troubleshooting, helping with database design & development, and managing database access. Experience in designing maintenance procedures and putting them into operation. Liaising with programmers, applications/operational staff, IT project managers and other technical staff Managing database security/integrity and backup procedures, implementing security measures. Secondary Skills: Writing reports, documentation, and operating manuals Testing and modifying databases to ensure that they operate reliably Writing disaster recovery plans and archiving/housekeeping data. Knowledge of Cloud platforms, serverless architecture preferable Good understanding of software patterns and when/how to apply them Knowledge of Kafka will be advantageous Experience of working in an Agile/DevOps software development environment Have ability to help with mentoring tasks. Have experience in working on Support activities. If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format. Disclaimer Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies. Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.
Square One Resources
PostgreSQL DBA
Square One Resources
Job Title: PostgreSQL DBA Location: Manchester ( 1 x per month on-site) Salary/Rate: 435 per day Start Date: March 2026 Job Type: 6-month contract (Inside IR35) Company Introduction We are currently recruiting for an experienced PostgreSQL DBA to join our client on an exciting contract in the finance industry. Primary Skills: Must have hands-on experience as Database Administration specifically with MongoDB, PostgreSQL / Oracle. Managing a oracle team Working with database software to find ways to store, organise and manage data Expert knowledge of RDBMS and NoSQL data stores and working with a variety of structures, including JSON and XML Experience of software development with distributed data processing technologies including Oracle, MongoDB, PostgreSQL Experience in keeping databases up to date, troubleshooting, helping with database design & development, and managing database access. Experience in designing maintenance procedures and putting them into operation. Liaising with programmers, applications/operational staff, IT project managers and other technical staff Managing database security/integrity and backup procedures, implementing security measures. Secondary Skills: Writing reports, documentation, and operating manuals Testing and modifying databases to ensure that they operate reliably Writing disaster recovery plans and archiving/housekeeping data. Knowledge of Cloud platforms, serverless architecture preferable Good understanding of software patterns and when/how to apply them Knowledge of Kafka will be advantageous Experience of working in an Agile/DevOps software development environment Have ability to help with mentoring tasks. Have experience in working on Support activities. If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format. Disclaimer Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies. Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.
Feb 27, 2026
Contractor
Job Title: PostgreSQL DBA Location: Manchester ( 1 x per month on-site) Salary/Rate: 435 per day Start Date: March 2026 Job Type: 6-month contract (Inside IR35) Company Introduction We are currently recruiting for an experienced PostgreSQL DBA to join our client on an exciting contract in the finance industry. Primary Skills: Must have hands-on experience as Database Administration specifically with MongoDB, PostgreSQL / Oracle. Managing a oracle team Working with database software to find ways to store, organise and manage data Expert knowledge of RDBMS and NoSQL data stores and working with a variety of structures, including JSON and XML Experience of software development with distributed data processing technologies including Oracle, MongoDB, PostgreSQL Experience in keeping databases up to date, troubleshooting, helping with database design & development, and managing database access. Experience in designing maintenance procedures and putting them into operation. Liaising with programmers, applications/operational staff, IT project managers and other technical staff Managing database security/integrity and backup procedures, implementing security measures. Secondary Skills: Writing reports, documentation, and operating manuals Testing and modifying databases to ensure that they operate reliably Writing disaster recovery plans and archiving/housekeeping data. Knowledge of Cloud platforms, serverless architecture preferable Good understanding of software patterns and when/how to apply them Knowledge of Kafka will be advantageous Experience of working in an Agile/DevOps software development environment Have ability to help with mentoring tasks. Have experience in working on Support activities. If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format. Disclaimer Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies. Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.
IT Business Applications Manager - Finance & Supply Chain - Pharmaceutical sector
Systems Accountants
IT Business Applications Manager - Finance & Supply Chain - Pharmaceutical sector The IT Business Applications Manager - Finance & Supply Chain is responsible for ensuring the effective day-to day support, compliant operation, and successful adoption of IT systems supporting Finance and Supply Chain, with a primary focus on Oracle NetSuite ERP. Reporting to the Director, IT Business Partner - Finance & Supply Chain, this role acts as the operational lead for user support, system compliance, and change management activities. The position ensures that systems are stable, compliant, well adopted, and continuously improved in line with business needs and regulatory requirements. The ideal candidate is highly organised, detail oriented, and people focused, with strong experience in ERP support, regulated environments, and business change. This role can be based in either our Basel or London offices. RESPONSIBILITIES AND TASKS User Support & Service Management Act as the primary point of ownership for day to day user support for Finance and Supply Chain systems, particularly Oracle NetSuite Manage incident, problem, service request and change request processes to ensure timely resolution and a positive user experience Coordinate internal IT resources and third party support partners to resolve incidents/problems effectively Monitor system performance, stability, and recurring issues, driving root cause resolution Develop and maintain support documentation, knowledge articles, and standard operating procedures Compliance, Validation & Controls Ensure IT systems and processes supporting Finance and Supply Chain operate in compliance with relevant regulations and internal controls Manage Computer Systems Validation (CSV) activities for NetSuite in line with company policies and current regulatory guidance (GAMP 5), including a risk based approach Maintain documentation required for audits, inspections, and internal reviews Support financial IT controls (e.g. J SOX / SOX type controls) in collaboration with Finance and Internal and External Audit teams Ensure appropriate access controls, segregation of duties, and data integrity processes are in place and followed Change Management & Adoption Lead change management activities for system enhancements, process changes, and new functionality Partner with business users to assess change impacts and readiness Develop and deliver training materials and user enablement activities to support adoption Actively monitor adoption, usability, and user feedback, feeding insights into continuous improvement initiatives Support communication plans related to system changes, releases, and process updates Continuous Improvement & Process Support Identify opportunities to improve system usability, support processes, and business efficiency Support the Director and Business Partners in the rollout of new NetSuite functionality, modules, or integrations Assist in documenting and standardising Finance and Supply Chain processes as they relate to system usage Contribute to improvement initiatives by providing operational insight and user feedback Stakeholder & Vendor Collaboration Build strong working relationships with Finance and Supply Chain users at operational and manager levels Work closely with third party vendors and implementation partners to manage support, fixes, and minor enhancements Escalate risks, issues, and trends to the Director with clear recommendations REQUIRED QUALIFICATIONS AND EXPERIENCE Education Minimum of University Degree in Information Technology, Business Administration, or a related field. Professional experience Proven experience supporting ERP systems, preferably Oracle NetSuite Proven experience in supporting end to end pharmaceutical supply chain (product flows) and financial flows. Experience working in regulated environments, ideally pharmaceutical, biotech, or life sciences Hands on experience with application support, incident management, and change delivery Experience supporting system validation and compliance activities Exposure to Finance and/or Supply Chain business processes Skillset Technical / Functional Solid understanding of Finance and Supply Chain processes Experience supporting NetSuite (or other ERP) modules such as R2R, P2P, O2C, and master data management Understanding of system integrations and data flows Familiarity with IT service management practices Compliance & Quality Must have experience of GAMP5 and CSV principles and risk based validation, including direct experience in running a validation process from delivery of the Validation Plan through the V Model and final Validation Reporting. Experience supporting audits and inspections Strong documentation discipline Soft Skills Strong communication skills, able to translate technical topics for business users Fluent English required, both spoken and written Structured, organised, and detail focused approach Calm and pragmatic problem solver Strong customer service mindset Comfortable managing change and supporting users through transition For more details, please apply online or email your CV to
Feb 27, 2026
Full time
IT Business Applications Manager - Finance & Supply Chain - Pharmaceutical sector The IT Business Applications Manager - Finance & Supply Chain is responsible for ensuring the effective day-to day support, compliant operation, and successful adoption of IT systems supporting Finance and Supply Chain, with a primary focus on Oracle NetSuite ERP. Reporting to the Director, IT Business Partner - Finance & Supply Chain, this role acts as the operational lead for user support, system compliance, and change management activities. The position ensures that systems are stable, compliant, well adopted, and continuously improved in line with business needs and regulatory requirements. The ideal candidate is highly organised, detail oriented, and people focused, with strong experience in ERP support, regulated environments, and business change. This role can be based in either our Basel or London offices. RESPONSIBILITIES AND TASKS User Support & Service Management Act as the primary point of ownership for day to day user support for Finance and Supply Chain systems, particularly Oracle NetSuite Manage incident, problem, service request and change request processes to ensure timely resolution and a positive user experience Coordinate internal IT resources and third party support partners to resolve incidents/problems effectively Monitor system performance, stability, and recurring issues, driving root cause resolution Develop and maintain support documentation, knowledge articles, and standard operating procedures Compliance, Validation & Controls Ensure IT systems and processes supporting Finance and Supply Chain operate in compliance with relevant regulations and internal controls Manage Computer Systems Validation (CSV) activities for NetSuite in line with company policies and current regulatory guidance (GAMP 5), including a risk based approach Maintain documentation required for audits, inspections, and internal reviews Support financial IT controls (e.g. J SOX / SOX type controls) in collaboration with Finance and Internal and External Audit teams Ensure appropriate access controls, segregation of duties, and data integrity processes are in place and followed Change Management & Adoption Lead change management activities for system enhancements, process changes, and new functionality Partner with business users to assess change impacts and readiness Develop and deliver training materials and user enablement activities to support adoption Actively monitor adoption, usability, and user feedback, feeding insights into continuous improvement initiatives Support communication plans related to system changes, releases, and process updates Continuous Improvement & Process Support Identify opportunities to improve system usability, support processes, and business efficiency Support the Director and Business Partners in the rollout of new NetSuite functionality, modules, or integrations Assist in documenting and standardising Finance and Supply Chain processes as they relate to system usage Contribute to improvement initiatives by providing operational insight and user feedback Stakeholder & Vendor Collaboration Build strong working relationships with Finance and Supply Chain users at operational and manager levels Work closely with third party vendors and implementation partners to manage support, fixes, and minor enhancements Escalate risks, issues, and trends to the Director with clear recommendations REQUIRED QUALIFICATIONS AND EXPERIENCE Education Minimum of University Degree in Information Technology, Business Administration, or a related field. Professional experience Proven experience supporting ERP systems, preferably Oracle NetSuite Proven experience in supporting end to end pharmaceutical supply chain (product flows) and financial flows. Experience working in regulated environments, ideally pharmaceutical, biotech, or life sciences Hands on experience with application support, incident management, and change delivery Experience supporting system validation and compliance activities Exposure to Finance and/or Supply Chain business processes Skillset Technical / Functional Solid understanding of Finance and Supply Chain processes Experience supporting NetSuite (or other ERP) modules such as R2R, P2P, O2C, and master data management Understanding of system integrations and data flows Familiarity with IT service management practices Compliance & Quality Must have experience of GAMP5 and CSV principles and risk based validation, including direct experience in running a validation process from delivery of the Validation Plan through the V Model and final Validation Reporting. Experience supporting audits and inspections Strong documentation discipline Soft Skills Strong communication skills, able to translate technical topics for business users Fluent English required, both spoken and written Structured, organised, and detail focused approach Calm and pragmatic problem solver Strong customer service mindset Comfortable managing change and supporting users through transition For more details, please apply online or email your CV to
Adecco
Oracle DBA
Adecco Wokingham, Berkshire
Oracle Database Administrator (DBA) Contract Daily Rate: Up to 600 (Inside IR35 via umbrella) Contract Length: 6 months initially Location: Sindlesham, Wokingham (1 day per week onsite is required) Overview: Our client is seeking an experienced Oracle Database Administrator to provide essential support for Oracle and SQL Server databases within the estate. This role is vital in maintaining the systems that ensure operational continuity in the UK. As part of a dedicated DBA team, the successful candidate will be instrumental in managing an extensive Oracle database estate, ranging from legacy systems to modern deployments. Key Responsibilities: Provide 24x7 database management and administration expertise in high availability environments. Conduct proactive maintenance and monitoring of Oracle databases. utilise change, problem, incident, and release management tools effectively. Liaise with third-party service centres as necessary. Perform technical analyses and engage with other technical leads to adopt best practises. Assist in application/system transitions to ensure standby and site failover capabilities. Offer technical assistance and mentoring to junior resources. Monitor and respond to incidents and requests using workflow management tools. Knowledge and Qualifications Required: Degree or higher educational qualification, coupled with significant IT experience. ITIL certification (minimum foundation level; higher preferred). Industry-recognised technical certification in database administration. Experience Required: Extensive experience in Oracle 12-19C Database and RAC Administration. Proficient in Oracle ASM, RMAN, GoldenGate, and Enterprise Manager. Basic UNIX administration and KSH shell scripting skills. Familiarity with OpenVMS is a plus. Strong verbal and written communication skills, with experience in writing and reviewing technical documentation. Desired Experience: Proven customer-facing experience in an IT service role. Methodical and positive approach to problem-solving. Experience in supporting business-critical, real-time systems. Capability to work independently or as part of a motivated team. Previous involvement in 2nd line Out Of Hours support and on-site attendance as required. Working Environment: Hybrid working model: 1 day per week onsite. Standard hours: 9 am - 5 pm. If you are an Oracle DBA ready to make a significant impact in a critical environment, we invite you to apply. Please submit your CV and a brief cover letter outlining your relevant experience. Our client looks forward to welcoming a new member to their team! Note: Only candidates who meet the eligibility requirements will be contacted for an interview. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Feb 27, 2026
Contractor
Oracle Database Administrator (DBA) Contract Daily Rate: Up to 600 (Inside IR35 via umbrella) Contract Length: 6 months initially Location: Sindlesham, Wokingham (1 day per week onsite is required) Overview: Our client is seeking an experienced Oracle Database Administrator to provide essential support for Oracle and SQL Server databases within the estate. This role is vital in maintaining the systems that ensure operational continuity in the UK. As part of a dedicated DBA team, the successful candidate will be instrumental in managing an extensive Oracle database estate, ranging from legacy systems to modern deployments. Key Responsibilities: Provide 24x7 database management and administration expertise in high availability environments. Conduct proactive maintenance and monitoring of Oracle databases. utilise change, problem, incident, and release management tools effectively. Liaise with third-party service centres as necessary. Perform technical analyses and engage with other technical leads to adopt best practises. Assist in application/system transitions to ensure standby and site failover capabilities. Offer technical assistance and mentoring to junior resources. Monitor and respond to incidents and requests using workflow management tools. Knowledge and Qualifications Required: Degree or higher educational qualification, coupled with significant IT experience. ITIL certification (minimum foundation level; higher preferred). Industry-recognised technical certification in database administration. Experience Required: Extensive experience in Oracle 12-19C Database and RAC Administration. Proficient in Oracle ASM, RMAN, GoldenGate, and Enterprise Manager. Basic UNIX administration and KSH shell scripting skills. Familiarity with OpenVMS is a plus. Strong verbal and written communication skills, with experience in writing and reviewing technical documentation. Desired Experience: Proven customer-facing experience in an IT service role. Methodical and positive approach to problem-solving. Experience in supporting business-critical, real-time systems. Capability to work independently or as part of a motivated team. Previous involvement in 2nd line Out Of Hours support and on-site attendance as required. Working Environment: Hybrid working model: 1 day per week onsite. Standard hours: 9 am - 5 pm. If you are an Oracle DBA ready to make a significant impact in a critical environment, we invite you to apply. Please submit your CV and a brief cover letter outlining your relevant experience. Our client looks forward to welcoming a new member to their team! Note: Only candidates who meet the eligibility requirements will be contacted for an interview. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Learning Systems Administration Manager
Candidate Experience site
People Admin Team Manager Full Time Permanent Competitive salary plus fantastic benefits Location: Spire Manchester Hospital (Hybrid - 3 days on-site) Salary: Competitive & Excellent Benefits Join Spire Healthcare - Where People Come First At Spire Healthcare, we put people at the heart of everything we do. We're looking for a dynamic Learn Systems Team Manager to lead our dedicated team and deliver exceptional HR and workforce administration services. This is a fantastic opportunity to make a real impact in a fast-paced, collaborative environment. Role Purpose Oversee the daily operations and activities of the Oracle Learn System Administration team ensuring the efficient and effective performance of the Spires Oracle Learn LMS. The post holder will provide an escalation point for the resolution of queries and support their team by providing timely and accurate advice enabling them to deliver high levels of customer service that meets or exceeds service standards and targets. Contribute to the successful delivery of cross-functional and organisation-wide initiatives by providing subject matter expertise, system insights, and operational support. Key Responsibilities Manage the Learn System Administration team and the team's performance. Review team performance on a monthly/regular basis and identify opportunities for continuous improvement. Maintain and monitor output for accuracy and timely completion, and compile statistics for monitoring and reporting. Meet KPI's/ SLA's through effective communication and prioritisation Maintain and monitor daily KPI/ quality management statistics. Train/coach new and existing team members to improve performance. Manage any continuous improvement initiatives and drive through to completion. Analyse work volume trends to forecast future workflow. Use this information with internal time recording statistics and productivity measures, to ensure the right number of skilled resources are in place to meet required current and future service requirements. Assist in recruitment, training and coaching of new staff into the team to ensure maximum performance. Handle complex Oracle Learn System admin queries and client complaints in a positive way on behalf of team members. Maintain a working knowledge of all Spire Healthcare HR processes. Keep abreast of changes in employment legislation through reading professional magazines, attending seminars etc. Performance reviews with all direct reports and monthly 1-2-1's. Conduct regular coaching and individual development activities. Manage relationships with internal & external Learning and Development teams and third-party providers. Maintain and monitor daily/week quality statistics for review utilising the People Shared Services issues log. Ensure company confidentiality/data protection is always followed, in all transactions processed by the team. Manage relationships with internal stakeholders including Senior Management/Directors. Ensure appropriate and accurate communications with key stakeholders. Liaise with all other teams to ensure timely and accurate processing of cases. Client service - ensure we deliver to a high standard and gain evidence via service review meetings/feedback and satisfaction surveys. Recommend and agree ways in which systems, processes and procedures can be improved to enhance business Candidate Requirements At least 24 months experience of Learn system team management, preferably Oracle Learn experience. Professional, able to work under pressure, enthusiastic and committed to working within their team to effectively support the needs of the business. Experience of high-volume administration, ideally in a People Shared Service Centre, ability to support team members, liaise with Key Stakeholders and manage colleagues in times of peak workload, holidays and other absences. Excellent communication skills at all levels, strong attention to detail, flexibility, complaints management and the ability to perform in a fast paced complex and changing environment are integral to this role. Style and Approach Ability to communicate and gain credibility at all levels Ability to use range of HR systems and Microsoft packages. Ability to collaborate with stakeholders to resolve complex issues. Ability to build and maintain strong internal relationships across the People function. Professional, able to work under pressure, enthusiastic and committed to working within their team to effectively support the needs of the business. Committed to continuous professional development. Why Spire Healthcare? Competitive salary and benefits package. Opportunities for continuous professional development. A supportive, collaborative culture where your ideas matter. Be part of a leading independent healthcare provider committed to excellence. Ready to lead and make a difference? Apply today and join a team that values people, innovation, and quality care. Job Info Job Identification 26243 Job Category Human Resources Posting Date 02/12/2026, 05:53 PM Apply Before 02/19/2026, 05:53 PM Degree Level A-Level Locations Didsbury Technology Park, MANCHESTER, M20 2ZA, GB
Feb 16, 2026
Full time
People Admin Team Manager Full Time Permanent Competitive salary plus fantastic benefits Location: Spire Manchester Hospital (Hybrid - 3 days on-site) Salary: Competitive & Excellent Benefits Join Spire Healthcare - Where People Come First At Spire Healthcare, we put people at the heart of everything we do. We're looking for a dynamic Learn Systems Team Manager to lead our dedicated team and deliver exceptional HR and workforce administration services. This is a fantastic opportunity to make a real impact in a fast-paced, collaborative environment. Role Purpose Oversee the daily operations and activities of the Oracle Learn System Administration team ensuring the efficient and effective performance of the Spires Oracle Learn LMS. The post holder will provide an escalation point for the resolution of queries and support their team by providing timely and accurate advice enabling them to deliver high levels of customer service that meets or exceeds service standards and targets. Contribute to the successful delivery of cross-functional and organisation-wide initiatives by providing subject matter expertise, system insights, and operational support. Key Responsibilities Manage the Learn System Administration team and the team's performance. Review team performance on a monthly/regular basis and identify opportunities for continuous improvement. Maintain and monitor output for accuracy and timely completion, and compile statistics for monitoring and reporting. Meet KPI's/ SLA's through effective communication and prioritisation Maintain and monitor daily KPI/ quality management statistics. Train/coach new and existing team members to improve performance. Manage any continuous improvement initiatives and drive through to completion. Analyse work volume trends to forecast future workflow. Use this information with internal time recording statistics and productivity measures, to ensure the right number of skilled resources are in place to meet required current and future service requirements. Assist in recruitment, training and coaching of new staff into the team to ensure maximum performance. Handle complex Oracle Learn System admin queries and client complaints in a positive way on behalf of team members. Maintain a working knowledge of all Spire Healthcare HR processes. Keep abreast of changes in employment legislation through reading professional magazines, attending seminars etc. Performance reviews with all direct reports and monthly 1-2-1's. Conduct regular coaching and individual development activities. Manage relationships with internal & external Learning and Development teams and third-party providers. Maintain and monitor daily/week quality statistics for review utilising the People Shared Services issues log. Ensure company confidentiality/data protection is always followed, in all transactions processed by the team. Manage relationships with internal stakeholders including Senior Management/Directors. Ensure appropriate and accurate communications with key stakeholders. Liaise with all other teams to ensure timely and accurate processing of cases. Client service - ensure we deliver to a high standard and gain evidence via service review meetings/feedback and satisfaction surveys. Recommend and agree ways in which systems, processes and procedures can be improved to enhance business Candidate Requirements At least 24 months experience of Learn system team management, preferably Oracle Learn experience. Professional, able to work under pressure, enthusiastic and committed to working within their team to effectively support the needs of the business. Experience of high-volume administration, ideally in a People Shared Service Centre, ability to support team members, liaise with Key Stakeholders and manage colleagues in times of peak workload, holidays and other absences. Excellent communication skills at all levels, strong attention to detail, flexibility, complaints management and the ability to perform in a fast paced complex and changing environment are integral to this role. Style and Approach Ability to communicate and gain credibility at all levels Ability to use range of HR systems and Microsoft packages. Ability to collaborate with stakeholders to resolve complex issues. Ability to build and maintain strong internal relationships across the People function. Professional, able to work under pressure, enthusiastic and committed to working within their team to effectively support the needs of the business. Committed to continuous professional development. Why Spire Healthcare? Competitive salary and benefits package. Opportunities for continuous professional development. A supportive, collaborative culture where your ideas matter. Be part of a leading independent healthcare provider committed to excellence. Ready to lead and make a difference? Apply today and join a team that values people, innovation, and quality care. Job Info Job Identification 26243 Job Category Human Resources Posting Date 02/12/2026, 05:53 PM Apply Before 02/19/2026, 05:53 PM Degree Level A-Level Locations Didsbury Technology Park, MANCHESTER, M20 2ZA, GB

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