Nscale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI start-ups and large enterprise customers. Nscale enables AI-focused companies to achieve superior results by reducing the complexity of AI development. Our GPU cloud bolsters technical capabilities and directly supports strategic business outcomes, including cost management, rapid innovation, and environmental responsibility. At Nscale, our Support and Operations team plays a critical role in maintaining service availability, driving service reliability and rapid response to customer tickets We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an Nscaler, you'll build trust through openness and transparency, where everyone is inspired to do their best work. If you join our team, you'll be contributing to building the technology that powers the future. About the Role (Job Purpose) We're looking for an Engineer that has good people, leadership & technical skills. A technical expert responsible for ensuring the efficiency, reliability, and scalability of data centre infrastructure. You're comfortable problem solving & making decisions on complex topics with high levels of ambiguity in a results driven environment. You're comfortable influencing without authority and exceptional at building relationships with senior stakeholders across the business to get things done. You have the understanding and skillset to grasp technical concepts and problems quickly You have strong analytical skills You're a doer who is extremely organised and diligent You're a self starter, curious, and quick to learn, knowing what questions to ask to get up to speed quickly What You'll be Doing (Responsibilities) You'll join the Support duty rotation and, as a Senior, will collaborate with Engineering on incidents and changes. Proactively improve dashboards, alerts, and runbooks to prevent repeat incidents. Contribute to knowledge sharing across Operations and Engineering, including training content, workshops, and PR reviews. Drive to upskill - better the team and yourself. Accurately record, update, manage and resolve tickets using the call tracking system whilst keeping all parties (internal or external) informed of the tickets progression via phone and email. Demonstrate a solid understanding of the underlying Platform to our customers and providing assistance in helping them leverage the service and products Respond to incoming monitoring alerts, resolving or escalating as required in accordance with priorities and agreed service levels Take decisive actions, and calculated risks, on technically complex incidents and tasks to ensure business speed and efficiency. Lead by earning trust, speaking candidly, and benchmark against the best to identify where we can improve. Disagree when appropriate and challenge the status quo. Commit wholly to decisions and plans once in motion. Be a technical expert, and drive the team to make the best decisions. Deliver project tasks, improvements, and technical assessments in the right quality in a timely fashion. Handle escalated customer support issues, providing solutions aligned with business SLA requirements Design and implement automation scripts and tools to optimize processes. Conduct root cause analysis for major incidents and recommend long term fixes. Collaborate with cross functional teams for service improvements Responding to critical incidents during out of business hours, and be on call as required. About You (Skills / Qualifications) Ability to adapt to customer driven demands, such as providing specialist support after core business hours, with availability to travel to Nscale or Customer locations to provide onsite technical expertise and guidance. Disciplined, organised and self motivated. Able to motivate, support and mentor other team members Strong leadership principals, with a bias for taking decisive action, working independently, and driving the team and wider organisation to improve. Understanding of how datacenters operate and the core datacentre technologies: Servers, Networks, Storage and Virtualisation, ideally gained through an operational support background. Good organisational and time management skills, with strong interpersonal skills, able to deal effectively with people at all levels whilst also having good written and verbal communication skills Linux systems engineering at scale. Strong command over modern Linux distributions, kernel modules, systemd, networking stack, and filesystem tooling. Proven troubleshooting across compute, storage and network layers in production. Kubernetes. Operate and troubleshoot K8s clusters, and understand how physical resources are abstracted up the stack to K8s. GPU platforms (NVIDIA and AMD). Practical experience with GPU drivers and GPU logs investigation tools, e.g. nvidia smi. Performance diagnostics using NCCL on large scale clusters. Observability and incident response. Build and use alerting stacks and dashboards, interpret metrics and alerts, and drive runbooks to resolution; contribute to SLOs and post incident reviews. Strong Networking fundamentals. Solid grasp of L2/L3, routing, BGP, VLANs, VXLAN, firewalls, load balancing. Understanding of high performance fabrics (RDMA/NVLink basics) for cluster to cluster traffic. SRE style operations. Write and maintain runbooks, automate diagnostics, and reduce human intervention using scripts or small tools. Cloud Infrastructure Administration and Troubleshooting. Strong familiarity with using virtualisation technologies, and investigating issues that arise, performing deep dive investigation to perform root cause analysis. Openstack operations experience preferred. Nice to Have Automated Network Configuration. Experience automating network deployment configurations and making safe, repeatable changes in business critical environments. Strong GPU HPC concepts, beyond standard troubleshooting. Familiarity and prior experience with RDMA/InfiniBand and performance tuning for distributed workloads. Support scheduling for large multi GPU jobs, containers via Pyxis/Enroot, and MPI. Diagnose queue, topology, and job failures. GitOps tooling and cluster/app automation pipelines. Build and maintain CICD pipelines. Re architecting old scripts to use Github Actions. What We Can Offer You At Nscale, you'll find a collaborative, supportive, and innovative environment where your contributions spark real impact. We're building something extraordinary, and we want you at the core. Highly competitive package (base + equity) with reviews every 12 months. Join the fastest growing tech startup, your chance to push boundaries, collaborate with brilliant minds, and make your mark on cutting edge AI. Expect a dynamic progression plan tailored to your ambitions. Grow by trying new things, leading, challenging the status quo, and owning your impact, always with our full support. Human First Flexibility: We treat you as humans first. Our flexible workplace trusts Nscalers to deliver, giving you the autonomy to shape your day around life's moments. Join our thriving remote first team. Geography is no barrier to impact or connection. We build seamless virtual collaboration, empowering you, wherever you work. We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio economic backgrounds. If there's anything we can do to accommodate your specific situation, please let us know. The responsibilities outlined in this job description are not exhaustive and are intended to provide a general overview of the position. The employee may be required to perform additional duties, tasks, and responsibilities as assigned by management, consistent with the skills and qualifications required for the role.
Jan 01, 2026
Full time
Nscale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI start-ups and large enterprise customers. Nscale enables AI-focused companies to achieve superior results by reducing the complexity of AI development. Our GPU cloud bolsters technical capabilities and directly supports strategic business outcomes, including cost management, rapid innovation, and environmental responsibility. At Nscale, our Support and Operations team plays a critical role in maintaining service availability, driving service reliability and rapid response to customer tickets We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an Nscaler, you'll build trust through openness and transparency, where everyone is inspired to do their best work. If you join our team, you'll be contributing to building the technology that powers the future. About the Role (Job Purpose) We're looking for an Engineer that has good people, leadership & technical skills. A technical expert responsible for ensuring the efficiency, reliability, and scalability of data centre infrastructure. You're comfortable problem solving & making decisions on complex topics with high levels of ambiguity in a results driven environment. You're comfortable influencing without authority and exceptional at building relationships with senior stakeholders across the business to get things done. You have the understanding and skillset to grasp technical concepts and problems quickly You have strong analytical skills You're a doer who is extremely organised and diligent You're a self starter, curious, and quick to learn, knowing what questions to ask to get up to speed quickly What You'll be Doing (Responsibilities) You'll join the Support duty rotation and, as a Senior, will collaborate with Engineering on incidents and changes. Proactively improve dashboards, alerts, and runbooks to prevent repeat incidents. Contribute to knowledge sharing across Operations and Engineering, including training content, workshops, and PR reviews. Drive to upskill - better the team and yourself. Accurately record, update, manage and resolve tickets using the call tracking system whilst keeping all parties (internal or external) informed of the tickets progression via phone and email. Demonstrate a solid understanding of the underlying Platform to our customers and providing assistance in helping them leverage the service and products Respond to incoming monitoring alerts, resolving or escalating as required in accordance with priorities and agreed service levels Take decisive actions, and calculated risks, on technically complex incidents and tasks to ensure business speed and efficiency. Lead by earning trust, speaking candidly, and benchmark against the best to identify where we can improve. Disagree when appropriate and challenge the status quo. Commit wholly to decisions and plans once in motion. Be a technical expert, and drive the team to make the best decisions. Deliver project tasks, improvements, and technical assessments in the right quality in a timely fashion. Handle escalated customer support issues, providing solutions aligned with business SLA requirements Design and implement automation scripts and tools to optimize processes. Conduct root cause analysis for major incidents and recommend long term fixes. Collaborate with cross functional teams for service improvements Responding to critical incidents during out of business hours, and be on call as required. About You (Skills / Qualifications) Ability to adapt to customer driven demands, such as providing specialist support after core business hours, with availability to travel to Nscale or Customer locations to provide onsite technical expertise and guidance. Disciplined, organised and self motivated. Able to motivate, support and mentor other team members Strong leadership principals, with a bias for taking decisive action, working independently, and driving the team and wider organisation to improve. Understanding of how datacenters operate and the core datacentre technologies: Servers, Networks, Storage and Virtualisation, ideally gained through an operational support background. Good organisational and time management skills, with strong interpersonal skills, able to deal effectively with people at all levels whilst also having good written and verbal communication skills Linux systems engineering at scale. Strong command over modern Linux distributions, kernel modules, systemd, networking stack, and filesystem tooling. Proven troubleshooting across compute, storage and network layers in production. Kubernetes. Operate and troubleshoot K8s clusters, and understand how physical resources are abstracted up the stack to K8s. GPU platforms (NVIDIA and AMD). Practical experience with GPU drivers and GPU logs investigation tools, e.g. nvidia smi. Performance diagnostics using NCCL on large scale clusters. Observability and incident response. Build and use alerting stacks and dashboards, interpret metrics and alerts, and drive runbooks to resolution; contribute to SLOs and post incident reviews. Strong Networking fundamentals. Solid grasp of L2/L3, routing, BGP, VLANs, VXLAN, firewalls, load balancing. Understanding of high performance fabrics (RDMA/NVLink basics) for cluster to cluster traffic. SRE style operations. Write and maintain runbooks, automate diagnostics, and reduce human intervention using scripts or small tools. Cloud Infrastructure Administration and Troubleshooting. Strong familiarity with using virtualisation technologies, and investigating issues that arise, performing deep dive investigation to perform root cause analysis. Openstack operations experience preferred. Nice to Have Automated Network Configuration. Experience automating network deployment configurations and making safe, repeatable changes in business critical environments. Strong GPU HPC concepts, beyond standard troubleshooting. Familiarity and prior experience with RDMA/InfiniBand and performance tuning for distributed workloads. Support scheduling for large multi GPU jobs, containers via Pyxis/Enroot, and MPI. Diagnose queue, topology, and job failures. GitOps tooling and cluster/app automation pipelines. Build and maintain CICD pipelines. Re architecting old scripts to use Github Actions. What We Can Offer You At Nscale, you'll find a collaborative, supportive, and innovative environment where your contributions spark real impact. We're building something extraordinary, and we want you at the core. Highly competitive package (base + equity) with reviews every 12 months. Join the fastest growing tech startup, your chance to push boundaries, collaborate with brilliant minds, and make your mark on cutting edge AI. Expect a dynamic progression plan tailored to your ambitions. Grow by trying new things, leading, challenging the status quo, and owning your impact, always with our full support. Human First Flexibility: We treat you as humans first. Our flexible workplace trusts Nscalers to deliver, giving you the autonomy to shape your day around life's moments. Join our thriving remote first team. Geography is no barrier to impact or connection. We build seamless virtual collaboration, empowering you, wherever you work. We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio economic backgrounds. If there's anything we can do to accommodate your specific situation, please let us know. The responsibilities outlined in this job description are not exhaustive and are intended to provide a general overview of the position. The employee may be required to perform additional duties, tasks, and responsibilities as assigned by management, consistent with the skills and qualifications required for the role.
Nscale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI start ups and large enterprise customers. Nscale enables AI-focused companies to achieve superior results by reducing the complexity of AI development. Our GPU cloud bolsters technical capabilities and directly supports strategic business outcomes, including cost management, rapid innovation, and environmental responsibility. At Nscale, our Engineering team plays a critical role in driving the deployment and subsequent management of our infrastructure and software platforms. We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an Nscaler, you'll build trust through openness and transparency, where everyone is inspired to do their best work. If you join our team, you'll be contributing to building the technology that powers the future. About the Role (Job Purpose) Infrastructure Engineers at Nscale sit inside the Operational engineering team. The Operational engineering team is responsible for the design, implementation, operation, and continuous improvement of the infrastructure stack that underpins all internal and customer-facing services. This includes all components below the hypervisor, with a strong focus on OpenStack, storage systems, Proxmox, and critical supporting services such as DNS, DHCP, and infrastructure automation. This team ensures high levels of availability, scalability, automation, and security for the infrastructure layers they own. This team acts as a 3/4th line escalation point for support organisations, as well as providing subject matter expertise to pre-sales and other groups within the organisation. What You'll be Doing (Responsibilities) Designing, implementing, and operating scalable and resilient infrastructure platforms, with a strong focus on OpenStack, Proxmox, Ceph, and supporting critical services such as DNS, DHCP, and configuration management. Continuously improving automation for provisioning, monitoring, patching, and recovery using infrastructure-as-code and configuration management tools. Collaborating with internal teams to ensure infrastructure solutions meet performance, availability, and security requirements. Acting as a 3rd/4th line escalation point for complex infrastructure issues, and working closely with support teams to resolve problems and identify root causes. Contributing to infrastructure roadmap planning, including capacity management, performance tuning, and introducing new technologies. Supporting pre sales and solution design efforts by providing technical expertise on infrastructure capabilities and best practices. Ensuring all infrastructure platforms adhere to compliance, security, and operational standards. Participating in on-call rotations and incident response activities for critical infrastructure services. About You (Skills / Qualifications) Expert level experience with Linux systems administration Strong experience of designing and building automation of both physical and virtual infrastructure using tools like Ansible. 5+ years of experience scripting in Python or Bash Strong experience of deploying, managing, upgrading and operating large OpenStack clusters. Strong experience of deploying managing automating Proxmox Extensive troubleshooting experience of linux and services running on linux Understanding of datacenter operational best practices for power, cooling, and high-density compute. Ability to collaborate across global engineering and operations teams. Nice to have: Knowledge of Ironic Knowledge of Neutron/OVN/OVS What We Can Offer You At Nscale, you'll find a collaborative, supportive, and innovative environment where your contributions spark real impact. We're building something extraordinary, and we want you at the core. Highly competitive package (base + equity) with reviews every 12 months. Join the fastest-growing tech startup, your chance to push boundaries, collaborate with brilliant minds, and make your mark on cutting-edge AI. Expect a dynamic progression plan tailored to your ambitions. Grow by trying new things, leading, challenging the status quo, and owning your impact, always with our full support. Human-First Flexibility: We treat you as humans first. Our flexible workplace trusts Nscalers to deliver, giving you the autonomy to shape your day around life's moments. Join our thriving remote-first team. Geography is no barrier to impact or connection. We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. If there's anything we can do to accommodate your specific situation, please let us know. The responsibilities outlined in this job description are not exhaustive and are intended to provide a general overview of the position. The employee may be required to perform additional duties, tasks, and responsibilities as assigned by management, consistent with the skills and qualifications required for the role.
Jan 01, 2026
Full time
Nscale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI start ups and large enterprise customers. Nscale enables AI-focused companies to achieve superior results by reducing the complexity of AI development. Our GPU cloud bolsters technical capabilities and directly supports strategic business outcomes, including cost management, rapid innovation, and environmental responsibility. At Nscale, our Engineering team plays a critical role in driving the deployment and subsequent management of our infrastructure and software platforms. We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an Nscaler, you'll build trust through openness and transparency, where everyone is inspired to do their best work. If you join our team, you'll be contributing to building the technology that powers the future. About the Role (Job Purpose) Infrastructure Engineers at Nscale sit inside the Operational engineering team. The Operational engineering team is responsible for the design, implementation, operation, and continuous improvement of the infrastructure stack that underpins all internal and customer-facing services. This includes all components below the hypervisor, with a strong focus on OpenStack, storage systems, Proxmox, and critical supporting services such as DNS, DHCP, and infrastructure automation. This team ensures high levels of availability, scalability, automation, and security for the infrastructure layers they own. This team acts as a 3/4th line escalation point for support organisations, as well as providing subject matter expertise to pre-sales and other groups within the organisation. What You'll be Doing (Responsibilities) Designing, implementing, and operating scalable and resilient infrastructure platforms, with a strong focus on OpenStack, Proxmox, Ceph, and supporting critical services such as DNS, DHCP, and configuration management. Continuously improving automation for provisioning, monitoring, patching, and recovery using infrastructure-as-code and configuration management tools. Collaborating with internal teams to ensure infrastructure solutions meet performance, availability, and security requirements. Acting as a 3rd/4th line escalation point for complex infrastructure issues, and working closely with support teams to resolve problems and identify root causes. Contributing to infrastructure roadmap planning, including capacity management, performance tuning, and introducing new technologies. Supporting pre sales and solution design efforts by providing technical expertise on infrastructure capabilities and best practices. Ensuring all infrastructure platforms adhere to compliance, security, and operational standards. Participating in on-call rotations and incident response activities for critical infrastructure services. About You (Skills / Qualifications) Expert level experience with Linux systems administration Strong experience of designing and building automation of both physical and virtual infrastructure using tools like Ansible. 5+ years of experience scripting in Python or Bash Strong experience of deploying, managing, upgrading and operating large OpenStack clusters. Strong experience of deploying managing automating Proxmox Extensive troubleshooting experience of linux and services running on linux Understanding of datacenter operational best practices for power, cooling, and high-density compute. Ability to collaborate across global engineering and operations teams. Nice to have: Knowledge of Ironic Knowledge of Neutron/OVN/OVS What We Can Offer You At Nscale, you'll find a collaborative, supportive, and innovative environment where your contributions spark real impact. We're building something extraordinary, and we want you at the core. Highly competitive package (base + equity) with reviews every 12 months. Join the fastest-growing tech startup, your chance to push boundaries, collaborate with brilliant minds, and make your mark on cutting-edge AI. Expect a dynamic progression plan tailored to your ambitions. Grow by trying new things, leading, challenging the status quo, and owning your impact, always with our full support. Human-First Flexibility: We treat you as humans first. Our flexible workplace trusts Nscalers to deliver, giving you the autonomy to shape your day around life's moments. Join our thriving remote-first team. Geography is no barrier to impact or connection. We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. If there's anything we can do to accommodate your specific situation, please let us know. The responsibilities outlined in this job description are not exhaustive and are intended to provide a general overview of the position. The employee may be required to perform additional duties, tasks, and responsibilities as assigned by management, consistent with the skills and qualifications required for the role.
About us One team. Global challenges. Infinite opportunities. At Viasat, we're on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We're looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team. What you'll do Voice services are a key part of Viasat's product portfolio including Voice services for Fleet Express, Fleet Broadband, Global Satellite Phone Service and as well as Maritime and Aero Voice Safety Services. Maintaining high service availability is essential. The post holder will work within a geographically diverse team who are responsible for all Viasat's customer Voice Services focusing on operating the Voice network. This will include troubleshooting network and customer issues, monitoring the Voice network and services, and driving evolution to a DevOps environment. Leading life cycle management activities - performing upgrades, deploying VNFs, integration, testing and migrations - as well as introduction of new services and network evolution. The day to day The successful candidate is expected to contribute in the following areas: Investigate and resolve escalated Customer Voice Cases/Tasks. Respond to and resolve Voice network operational Incidents. Perform network configuration changes adhering to the change control process. Lead software upgrades, migrations etc of network nodes. Assist in monitoring network performance management, and evolution of automation to achieve a full DevOps environment. Deploy, integrate and test new VNFs in private cloud (Openstack) and Public Cloud environments (AWS). Lead introduction of new services. What you'll need Degree level or equivalent in Computing Science, Engineering, Telecommunications or related technical discipline. 5+ year history of working in relevant communications, network infrastructure environment. Comprehensive understanding of 2G and 3G Circuit Switched Mobile Core Networks and associated protocols RANAP, BSSAP, MAP, CAMEL, SMPP, ISUP etc. Preferably a knowledge of Ericsson Circuit Switched Core Network products UDC, MSC, MGw and MiO. Comprehensive understanding of VoIP/SIP. Preferably experience with VoIP solutions such as Metaswitch CFS, Perimeta and Open-source Kamailio and Asterisk. Preferably a knowledge of Openstack and AWS including VNF deployment. Preferably a knowledge of Python, Linux/bash scripting. Basic knowledge of networking technology including routers, switches, and firewalls. To participate in 24/7 emergency on call support rota. What will help you on the job Willingness and ability to work in a complex, international matrix organisation. Ability to communicate fully, clearly, and effectively, both orally and in writing, with leadership and teammates. Excellent administrative and organisational skills with high attention to detail and accuracy, together with the ability to manage simultaneous projects. Ability to take initiative and adapt to changing priorities in a fast paced corporate environment. Ability to consistently meet deadlines. EEO Statement Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic. If you would like to request an accommodation on the basis of disability for completing this online application, please click here.
Jan 01, 2026
Full time
About us One team. Global challenges. Infinite opportunities. At Viasat, we're on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We're looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team. What you'll do Voice services are a key part of Viasat's product portfolio including Voice services for Fleet Express, Fleet Broadband, Global Satellite Phone Service and as well as Maritime and Aero Voice Safety Services. Maintaining high service availability is essential. The post holder will work within a geographically diverse team who are responsible for all Viasat's customer Voice Services focusing on operating the Voice network. This will include troubleshooting network and customer issues, monitoring the Voice network and services, and driving evolution to a DevOps environment. Leading life cycle management activities - performing upgrades, deploying VNFs, integration, testing and migrations - as well as introduction of new services and network evolution. The day to day The successful candidate is expected to contribute in the following areas: Investigate and resolve escalated Customer Voice Cases/Tasks. Respond to and resolve Voice network operational Incidents. Perform network configuration changes adhering to the change control process. Lead software upgrades, migrations etc of network nodes. Assist in monitoring network performance management, and evolution of automation to achieve a full DevOps environment. Deploy, integrate and test new VNFs in private cloud (Openstack) and Public Cloud environments (AWS). Lead introduction of new services. What you'll need Degree level or equivalent in Computing Science, Engineering, Telecommunications or related technical discipline. 5+ year history of working in relevant communications, network infrastructure environment. Comprehensive understanding of 2G and 3G Circuit Switched Mobile Core Networks and associated protocols RANAP, BSSAP, MAP, CAMEL, SMPP, ISUP etc. Preferably a knowledge of Ericsson Circuit Switched Core Network products UDC, MSC, MGw and MiO. Comprehensive understanding of VoIP/SIP. Preferably experience with VoIP solutions such as Metaswitch CFS, Perimeta and Open-source Kamailio and Asterisk. Preferably a knowledge of Openstack and AWS including VNF deployment. Preferably a knowledge of Python, Linux/bash scripting. Basic knowledge of networking technology including routers, switches, and firewalls. To participate in 24/7 emergency on call support rota. What will help you on the job Willingness and ability to work in a complex, international matrix organisation. Ability to communicate fully, clearly, and effectively, both orally and in writing, with leadership and teammates. Excellent administrative and organisational skills with high attention to detail and accuracy, together with the ability to manage simultaneous projects. Ability to take initiative and adapt to changing priorities in a fast paced corporate environment. Ability to consistently meet deadlines. EEO Statement Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic. If you would like to request an accommodation on the basis of disability for completing this online application, please click here.
Viridien () is an advanced technology, digital and Earth data company that pushes the boundaries of science for a more prosperous and sustainable future. With our ingenuity, drive and deep curiosity we discover new insights, innovations, and solutions that efficiently and responsibly resolve complex natural resource, digital, energy transition and infrastructure challenges. Data Hub is a dynamic team of scientists and developers who love solving complex problems. We provide leading edge technology solutions and services to solve our clients' data transformation and analytics challenges across a range of industries including geothermal, environmental, hydrocarbon and mineral exploration. You will be working in an open and collaborative environment with opportunities to learn, grow, and develop. We have an informal team culture and believe work should be fun and rewarding. You will be based in one of our hub locations (North Wales or Crawley), hybrid or remote will be considered, and you will be working alongside our teams of architects, software engineers, machine learning engineers, data engineers and subject matter experts. The DevOps Engineer designs, builds and maintains the infrastructure and tools, that enables efficient software delivery of our ML driven, data transformation system. Ensuring support for both on-premise delivery (Viridien HPC or within client data centres), as well as on public cloud, our data transformation technology solution needs to be deployed and maintained at scale, remaining generally platform agnostic to ensure maximum compatibility with potential customers. You will create and manage CI/CD pipelines, work on infrastructure as code, drive standardisation techniques through use of container technologies including Kubernetes and drive continuous improvements in our software best practices throughout the team. You will work with our infrastructure, software and database teams to ensure secure and reliable services both on Viridien and cloud or client hosted deployments. This role sits central to a highly varied and continuously changing software offering, so it is important the candidate embraces continuous improvement and change, and can adapt to different working styles and practices. Key Responsibilities Develop a deep understanding of our data system software stack and design, build, improve and support/maintain both the infrastructure (as IaC) and CI/CD pipelines Build and support deployment of software components to Kubernetes Design solutions with performance, scalability and cost efficiency in mind Work closely with the cloud team to support software deployment within Azure, which is managed within the Data Hub team Act as an interface between the software development team and the infrastructure teams (Viridien HPC for on-premise, cloud team, customer IT) and ensure issues are diagnosed and escalated with the appropriate team Develop and enhance our observability tooling across environments to ensure we have highly robust solutions Share and encourage software best practices using tools and processes around DevOps and more widely such as standardizing processes and documentation; auditing and review. Collaborate with other DevOps and software best practice owners in the business, and with external suppliers, to drive cross company improvements Other general development and software maintenance tasks as required Qualifications and Experience Required Demonstrates familiarity with GitOps principles (Argo CD) and has hands on experience building CI/CD pipelines using tools such as GitLab CI or Jenkins Automation and infrastructure as code management tools (e.g: Terraform, Ansible) A solid understanding of Containerization (Docker) Familiar with tools to scan images for vulnerabilities and how to fix them Familiar with best practices for efficient image size and build times A solid understanding of Kubernetes Comfortable managing multiple clusters and software deployments Good understanding of deployment strategies Exposure to templating tools such as Helm or Kustomize Proven record of managing cloud-based projects Experience with any observability tools (e.g. Prometheus) Comfortable with Python projects with the ability to support, package and deploy services Shell Scripting to automate routine tasks Understanding of Linux admin (Debian/Alpine) Familiarity with modern deployment strategies Preferred Relevant technical qualifications such as CKA Cloud platforms such as Azure including certifications such as AZ-900 as a minimum Experience with Openshift Experience with Openstack Experience in MLOps (Deployment and managing model versions). Our Hiring Process At Viridien, we are committed to delivering a respectful, inclusive, and transparent recruitment experience. Due to the high volume of applications we receive, we may not be able to provide individual feedback to every applicant. Only candidates whose qualifications closely match the role criteria will be contacted for an interview. We do, however, aim to share personalized feedback with those who progress to the first round of interviews and beyond. We are also dedicated to ensuring that our hiring process accessible to all. If you require any reasonable adjustments to fully participate in the application or interview stages, please don't hesitate to contact your recruiter directly. We see things differently. Diversity fuels our innovation, we value the unique ways in which we differ, and we are committed to equal employment opportunities for all professionals.
Jan 01, 2026
Full time
Viridien () is an advanced technology, digital and Earth data company that pushes the boundaries of science for a more prosperous and sustainable future. With our ingenuity, drive and deep curiosity we discover new insights, innovations, and solutions that efficiently and responsibly resolve complex natural resource, digital, energy transition and infrastructure challenges. Data Hub is a dynamic team of scientists and developers who love solving complex problems. We provide leading edge technology solutions and services to solve our clients' data transformation and analytics challenges across a range of industries including geothermal, environmental, hydrocarbon and mineral exploration. You will be working in an open and collaborative environment with opportunities to learn, grow, and develop. We have an informal team culture and believe work should be fun and rewarding. You will be based in one of our hub locations (North Wales or Crawley), hybrid or remote will be considered, and you will be working alongside our teams of architects, software engineers, machine learning engineers, data engineers and subject matter experts. The DevOps Engineer designs, builds and maintains the infrastructure and tools, that enables efficient software delivery of our ML driven, data transformation system. Ensuring support for both on-premise delivery (Viridien HPC or within client data centres), as well as on public cloud, our data transformation technology solution needs to be deployed and maintained at scale, remaining generally platform agnostic to ensure maximum compatibility with potential customers. You will create and manage CI/CD pipelines, work on infrastructure as code, drive standardisation techniques through use of container technologies including Kubernetes and drive continuous improvements in our software best practices throughout the team. You will work with our infrastructure, software and database teams to ensure secure and reliable services both on Viridien and cloud or client hosted deployments. This role sits central to a highly varied and continuously changing software offering, so it is important the candidate embraces continuous improvement and change, and can adapt to different working styles and practices. Key Responsibilities Develop a deep understanding of our data system software stack and design, build, improve and support/maintain both the infrastructure (as IaC) and CI/CD pipelines Build and support deployment of software components to Kubernetes Design solutions with performance, scalability and cost efficiency in mind Work closely with the cloud team to support software deployment within Azure, which is managed within the Data Hub team Act as an interface between the software development team and the infrastructure teams (Viridien HPC for on-premise, cloud team, customer IT) and ensure issues are diagnosed and escalated with the appropriate team Develop and enhance our observability tooling across environments to ensure we have highly robust solutions Share and encourage software best practices using tools and processes around DevOps and more widely such as standardizing processes and documentation; auditing and review. Collaborate with other DevOps and software best practice owners in the business, and with external suppliers, to drive cross company improvements Other general development and software maintenance tasks as required Qualifications and Experience Required Demonstrates familiarity with GitOps principles (Argo CD) and has hands on experience building CI/CD pipelines using tools such as GitLab CI or Jenkins Automation and infrastructure as code management tools (e.g: Terraform, Ansible) A solid understanding of Containerization (Docker) Familiar with tools to scan images for vulnerabilities and how to fix them Familiar with best practices for efficient image size and build times A solid understanding of Kubernetes Comfortable managing multiple clusters and software deployments Good understanding of deployment strategies Exposure to templating tools such as Helm or Kustomize Proven record of managing cloud-based projects Experience with any observability tools (e.g. Prometheus) Comfortable with Python projects with the ability to support, package and deploy services Shell Scripting to automate routine tasks Understanding of Linux admin (Debian/Alpine) Familiarity with modern deployment strategies Preferred Relevant technical qualifications such as CKA Cloud platforms such as Azure including certifications such as AZ-900 as a minimum Experience with Openshift Experience with Openstack Experience in MLOps (Deployment and managing model versions). Our Hiring Process At Viridien, we are committed to delivering a respectful, inclusive, and transparent recruitment experience. Due to the high volume of applications we receive, we may not be able to provide individual feedback to every applicant. Only candidates whose qualifications closely match the role criteria will be contacted for an interview. We do, however, aim to share personalized feedback with those who progress to the first round of interviews and beyond. We are also dedicated to ensuring that our hiring process accessible to all. If you require any reasonable adjustments to fully participate in the application or interview stages, please don't hesitate to contact your recruiter directly. We see things differently. Diversity fuels our innovation, we value the unique ways in which we differ, and we are committed to equal employment opportunities for all professionals.