Job Title: Senior Motor Vehicle Technician Location: D & D Autos, Ashford, Kent Salary: Competitive, based on experience Job Type: Full-Time Working Hours: Monday - Friday, with occasional Saturdays as required Got the skills? We've got the job. D&D Autos is an award-winning, family-owned, independent garage serving our local community with honest, top-quality repairs. Within our workshop team, a key position has become available for a Senior Technician. If you are an experienced, motivated technician who's eager to work in a supportive, well-equipped environment that values your skills and experience, we want you! Apply today and drive your career forward! If you are passionate about what you do, want to work alongside some of the finest technicians in Ashford, and are looking for support during the next phase of your career, then don't miss this opportunity! Join a garage where your expertise matters. Email your CV to or call to discuss the position further with Matthew. We can set up an informal conversation and tour our modern workshop and facilities. We also offer paid trial days, allowing you to experience how we operate and feel assured that D&D Autos is right for you. What You'll Get: - Competitive salary based on experience. - Friendly and supportive team culture. - Ongoing training and career development - Employee discounts on vehicle services and repairs. - Workplace pension scheme. - Modern, well-equipped workshop - Generous Holiday package 30 days, including bank holidays - On-site parking - Uniform provided What You'll Do: - Safety checks. - Servicing and maintenance of vehicles. - Completion of major mechanical repairs across a range of vehicles. - Liaise with service advisors to explain technical issues clearly. - Ensure all work complies with safety, quality, and manufacturing standards - Keep accurate service and repair records. What You'll Bring: - NVQ Level 3 or equivalent - Minimum 5 years workshop experience - A proactive team player with a willingness to lead by example. - Full UK Driving Licence - While an MOT license isn't essential, it would be a welcome addition. Job Types: Full-time, Permanent Pay: From £40,000.00 per year Benefits: Company pension Employee discount On-site parking Experience: motor vehicle repair: 3 years (required) Licence/Certification: Light Vehicle Maintenance and Repair Level 3 (required) Work Location: In person
Feb 16, 2026
Full time
Job Title: Senior Motor Vehicle Technician Location: D & D Autos, Ashford, Kent Salary: Competitive, based on experience Job Type: Full-Time Working Hours: Monday - Friday, with occasional Saturdays as required Got the skills? We've got the job. D&D Autos is an award-winning, family-owned, independent garage serving our local community with honest, top-quality repairs. Within our workshop team, a key position has become available for a Senior Technician. If you are an experienced, motivated technician who's eager to work in a supportive, well-equipped environment that values your skills and experience, we want you! Apply today and drive your career forward! If you are passionate about what you do, want to work alongside some of the finest technicians in Ashford, and are looking for support during the next phase of your career, then don't miss this opportunity! Join a garage where your expertise matters. Email your CV to or call to discuss the position further with Matthew. We can set up an informal conversation and tour our modern workshop and facilities. We also offer paid trial days, allowing you to experience how we operate and feel assured that D&D Autos is right for you. What You'll Get: - Competitive salary based on experience. - Friendly and supportive team culture. - Ongoing training and career development - Employee discounts on vehicle services and repairs. - Workplace pension scheme. - Modern, well-equipped workshop - Generous Holiday package 30 days, including bank holidays - On-site parking - Uniform provided What You'll Do: - Safety checks. - Servicing and maintenance of vehicles. - Completion of major mechanical repairs across a range of vehicles. - Liaise with service advisors to explain technical issues clearly. - Ensure all work complies with safety, quality, and manufacturing standards - Keep accurate service and repair records. What You'll Bring: - NVQ Level 3 or equivalent - Minimum 5 years workshop experience - A proactive team player with a willingness to lead by example. - Full UK Driving Licence - While an MOT license isn't essential, it would be a welcome addition. Job Types: Full-time, Permanent Pay: From £40,000.00 per year Benefits: Company pension Employee discount On-site parking Experience: motor vehicle repair: 3 years (required) Licence/Certification: Light Vehicle Maintenance and Repair Level 3 (required) Work Location: In person
Company Overview Horizon Performance Cars is a successful used car dealership dedicated to providing exceptional automotive services and customer satisfaction. We pride ourselves on our expertise in vehicle preparation, ensuring that our clients receive the highest quality of service. Summary We are seeking an experienced vehicle technician for our new workshop. This is a unique opportunity to help shape a new facility that will service both the needs of our business and sell services to the public. Monday to Friday 9-5 /Competative Salary / Pension scheme / Company workwear provided / Overtime available / Access to staff deals on cars and finance / Requirements Proven experience as an automotive technician or mechanic. Minimum 5 years experience as a qualified vehicle technician Level 3 NVQ in Light Vehicle Maintenance and Repair (or equivalent). Strong mechanical knowledge with the ability to troubleshoot issues effectively. Strong understanding of vehicle diagnostics. Ability to work independently. Ability to work with a wide range of vehicles predominantly German and sports / prestige vehicles. Ability to deal with parts suppliers. Can do attitude. UK driving license holder. This is a fantastic opportunity to join a growing business. The right candidate will be rewarded with the ability to develop and progress if they show the required qualities. If you are passionate about cars and have the skills to keep them running smoothly, we invite you to apply today and become a part of our team at Horizon Performance Cars! Job Types: Full-time, Permanent Pay: £40,000.00-£45,000.00 per year Benefits: Company pension Free parking On-site parking Sick pay Work Location: In person Application deadline: 15/02/2026
Feb 16, 2026
Full time
Company Overview Horizon Performance Cars is a successful used car dealership dedicated to providing exceptional automotive services and customer satisfaction. We pride ourselves on our expertise in vehicle preparation, ensuring that our clients receive the highest quality of service. Summary We are seeking an experienced vehicle technician for our new workshop. This is a unique opportunity to help shape a new facility that will service both the needs of our business and sell services to the public. Monday to Friday 9-5 /Competative Salary / Pension scheme / Company workwear provided / Overtime available / Access to staff deals on cars and finance / Requirements Proven experience as an automotive technician or mechanic. Minimum 5 years experience as a qualified vehicle technician Level 3 NVQ in Light Vehicle Maintenance and Repair (or equivalent). Strong mechanical knowledge with the ability to troubleshoot issues effectively. Strong understanding of vehicle diagnostics. Ability to work independently. Ability to work with a wide range of vehicles predominantly German and sports / prestige vehicles. Ability to deal with parts suppliers. Can do attitude. UK driving license holder. This is a fantastic opportunity to join a growing business. The right candidate will be rewarded with the ability to develop and progress if they show the required qualities. If you are passionate about cars and have the skills to keep them running smoothly, we invite you to apply today and become a part of our team at Horizon Performance Cars! Job Types: Full-time, Permanent Pay: £40,000.00-£45,000.00 per year Benefits: Company pension Free parking On-site parking Sick pay Work Location: In person Application deadline: 15/02/2026
We are seeking an experienced Lead Polymer Engineer to join global manufacturer based at their Plymouth site. Reporting to the Head of Engineering, the successful candidate will lead a team of Technologists and Technicians whose objective is to develop new materials and products, maintain current formulations, to assist in problem solving for manufacturing processes and to support production with click apply for full job details
Feb 16, 2026
Full time
We are seeking an experienced Lead Polymer Engineer to join global manufacturer based at their Plymouth site. Reporting to the Head of Engineering, the successful candidate will lead a team of Technologists and Technicians whose objective is to develop new materials and products, maintain current formulations, to assist in problem solving for manufacturing processes and to support production with click apply for full job details
We are currently looking to hire a Workplace Health & Safety Technician to join the team and play a critical role in supporting the Amazon Logistics Operational teams onsite. We are looking for an independent individual who can still be a team player with the current WHS team members. The successful candidate will be an experienced, innovative, and hands-on and customer obsessed individual, passion click apply for full job details
Feb 15, 2026
Full time
We are currently looking to hire a Workplace Health & Safety Technician to join the team and play a critical role in supporting the Amazon Logistics Operational teams onsite. We are looking for an independent individual who can still be a team player with the current WHS team members. The successful candidate will be an experienced, innovative, and hands-on and customer obsessed individual, passion click apply for full job details
Technician Motorvogue are a forward-thinking company working with the following brands across 6 locations: Fiat, Fiat Professional, Abarth, Alfa Romeo, Jeep, CUPRA, SEAT, Hyundai, Citroen, Peugeot and Omoda & Jaecoo. With showrooms in Northampton, Bedford, King's Lynn, Norwich, and Bury St Edmunds. Our sixth site opened in Dunstable in April 2024. We continue to grow and develop moving forward. Due to an increasing workload, we are now looking for an experienced Technician for our Fiat, Abarth, Citroen and Peugeot Aftersales department. About you You will have: Level 3 qualification with at least 2 years experience in a similar role within the motor industry, ideally with Main Dealer experience. Experience with our brands would be a distinct advantage. Excellent communication, interpersonal and negotiation skills An ability to be highly organised and able to prioritise workloads A positive attitude at all times and always lead by example Duties will include: Delivering a fantastic customer experience. Car repairs and servicing. Diagnostics. MOT testing. Highlighting up-selling opportunities. Completing work in a timely and efficient manner. Working confidently both on your own and alongside a team. Remuneration and Benefits We offer: Industry leading salary of £32,000 - £36,000 depending on experience Bonus Scheme (OTE £40k) CBS Car Scheme Company pension 22 days holiday (5-day week) or 18 days holiday (4-day week) plus Bank Holidays You will also get your birthday off once probation has been passed. A driving licence is essential for this role. Our normal working hours are 4 or 5 days per week (weekdays only). If you love a challenge, enjoy working with a great team, and get satisfaction out of a job well done, we would love to hear from you. Think you've got what it takes? Then we would love to hear from you! We are proud to embrace our equal opportunities policy and welcome applicants of all backgrounds, sexual orientation and gender to apply. Due to a high number of applicants for recent roles, we regret that we are unable to respond to all applicants and should you not hear from us you should assume that your application has been unsuccessful on this occasion. Job Types: Full-time, Permanent Pay: £32,000.00-£36,000.00 per year Benefits: Company pension On-site parking Experience: Automotive Technician: 2 years (required) Licence/Certification: Level 3 Qualification (required) Work Location: In person
Feb 15, 2026
Full time
Technician Motorvogue are a forward-thinking company working with the following brands across 6 locations: Fiat, Fiat Professional, Abarth, Alfa Romeo, Jeep, CUPRA, SEAT, Hyundai, Citroen, Peugeot and Omoda & Jaecoo. With showrooms in Northampton, Bedford, King's Lynn, Norwich, and Bury St Edmunds. Our sixth site opened in Dunstable in April 2024. We continue to grow and develop moving forward. Due to an increasing workload, we are now looking for an experienced Technician for our Fiat, Abarth, Citroen and Peugeot Aftersales department. About you You will have: Level 3 qualification with at least 2 years experience in a similar role within the motor industry, ideally with Main Dealer experience. Experience with our brands would be a distinct advantage. Excellent communication, interpersonal and negotiation skills An ability to be highly organised and able to prioritise workloads A positive attitude at all times and always lead by example Duties will include: Delivering a fantastic customer experience. Car repairs and servicing. Diagnostics. MOT testing. Highlighting up-selling opportunities. Completing work in a timely and efficient manner. Working confidently both on your own and alongside a team. Remuneration and Benefits We offer: Industry leading salary of £32,000 - £36,000 depending on experience Bonus Scheme (OTE £40k) CBS Car Scheme Company pension 22 days holiday (5-day week) or 18 days holiday (4-day week) plus Bank Holidays You will also get your birthday off once probation has been passed. A driving licence is essential for this role. Our normal working hours are 4 or 5 days per week (weekdays only). If you love a challenge, enjoy working with a great team, and get satisfaction out of a job well done, we would love to hear from you. Think you've got what it takes? Then we would love to hear from you! We are proud to embrace our equal opportunities policy and welcome applicants of all backgrounds, sexual orientation and gender to apply. Due to a high number of applicants for recent roles, we regret that we are unable to respond to all applicants and should you not hear from us you should assume that your application has been unsuccessful on this occasion. Job Types: Full-time, Permanent Pay: £32,000.00-£36,000.00 per year Benefits: Company pension On-site parking Experience: Automotive Technician: 2 years (required) Licence/Certification: Level 3 Qualification (required) Work Location: In person
Select how often (in days) to receive an alert: Create Alert REQ ID: 130392 JOB TITLE: Senior Logistics Operations Leader SALARY: £50,024- £60,000 POSTING START DATE: 11/02/2026 POSTING END DATE: 26/02/2026 LOCATION: Solihull SHIFT: 3 SHIFT ROTATION - 6:00-14:00 / 14:00-22:00 / 22:00-6:00 Working in Manufacturing at JLR, you'll be the hands-on expert who brings innovation to life. You'll collaborate with a team of expert technicians and problem-solvers and use cutting-edge tools, facilities, and processes engineered together to build era-defining vehicles that people across the world know and love. Your expertise will directly impact the shaping of modern luxury. Together, let's create the exceptional. The Senior Logistics Operations Leader is responsible for overseeing and optimizing the end-to-end logistics and supply chain processes for our Logistics Operations Centre. This includes managing transportation, warehousing, inventory, and distribution to ensure timely, cost-effective, and compliant delivery of material. The role requires strategic planning, cross-functional collaboration, and continuous improvement to enhance operational efficiency and customer satisfaction. You will support the Solihull LOC Plant operation and transition by. Delivering programme plans on time ensuring flawless launches and operations Ensuring robust compliance to audit standards and operational processes Develop and implement logistics strategies to streamline operations Ensuring delivery of the area's scorecard metrics Be able to process and action a complex range of data sets to show operational effectiveness and lead projects for improvement that contribute to best in class standards Be able to understand resource calculation tools and equivalent to drive waste reduction throughout the operation WHAT TO EXPECT A role focused on leading daily logistics operations, driving performance, and ensuring efficient, compliant and continuously improving material flow across the site. Provide clear leadership and direction to the shift team. Manage the daily operational interface with the Lead Logistics Provider. Oversee material storage and delivery across LOC and Solihull operations. Lead logistics projects and report progress to senior management. Optimise warehouse layout and fulfilment processes to improve efficiency. Ensure full compliance with audit standards across all logistics activities. WHAT YOU'LL NEED A role requiring deep supply chain expertise, strong analytical capability and the ability to drive high standards of operational performance across logistics and material planning activities. Extensive experience in material planning and logistics within a supply chain environment. High attention to detail with a strong commitment to operational excellence. Broad experience across multiple logistics functions, providing solid understanding of end to end processes. Knowledge of warehouse management operations, control processes and inventory flow. Proven experience managing and developing a team. Strong analytical and statistical skills to support data driven decision making. BENEFITS A role is rewarding in more ways than one. On top of our core offering, you'll do extraordinary work with amazing people. In addition, you can expect a wide range of benefits: Discounted car purchase (open to family members, too) A 52 week maternity leave policy and a 4 week paternity leave policy. Other parental leave policies are available A JLR company performance-related bonus An employee learning scheme providing funding for education, training and other activities which support the development of personal skills and promote lifelong learning Access to open, employee-led support and social networks Comprehensive Life Assurance and Income Protection policies We work hard to nurture a culture that is inclusive and welcoming to all. We understand candidates may require reasonable adjustments during the recruitment process. Please discuss these with your recruiter so we can accommodate your needs. Applicants from all backgrounds are welcome. If you're unsure that you meet the full criteria of a role - but you're interested in where it could take you - we still encourage you to apply. We believe in people's ability to grow and develop within their role - it's what makes living the exceptional with soul possible. JLR is committed to equal opportunity for all. At JLR we are passionate about our people. They are at the heart of our business. We are committed to fostering a diverse, inclusive culture that is representative of our global customers and the society in which we live; a culture in which every one of our employees can bring their authentic self to work, and reach their full potential. Find out what to expect at each stage of the process along with some hints and tips. Find out more about working here in our JLR Life Blog: We look after our employees by offering a host of benefits and investing in their talent through award-winning training
Feb 15, 2026
Full time
Select how often (in days) to receive an alert: Create Alert REQ ID: 130392 JOB TITLE: Senior Logistics Operations Leader SALARY: £50,024- £60,000 POSTING START DATE: 11/02/2026 POSTING END DATE: 26/02/2026 LOCATION: Solihull SHIFT: 3 SHIFT ROTATION - 6:00-14:00 / 14:00-22:00 / 22:00-6:00 Working in Manufacturing at JLR, you'll be the hands-on expert who brings innovation to life. You'll collaborate with a team of expert technicians and problem-solvers and use cutting-edge tools, facilities, and processes engineered together to build era-defining vehicles that people across the world know and love. Your expertise will directly impact the shaping of modern luxury. Together, let's create the exceptional. The Senior Logistics Operations Leader is responsible for overseeing and optimizing the end-to-end logistics and supply chain processes for our Logistics Operations Centre. This includes managing transportation, warehousing, inventory, and distribution to ensure timely, cost-effective, and compliant delivery of material. The role requires strategic planning, cross-functional collaboration, and continuous improvement to enhance operational efficiency and customer satisfaction. You will support the Solihull LOC Plant operation and transition by. Delivering programme plans on time ensuring flawless launches and operations Ensuring robust compliance to audit standards and operational processes Develop and implement logistics strategies to streamline operations Ensuring delivery of the area's scorecard metrics Be able to process and action a complex range of data sets to show operational effectiveness and lead projects for improvement that contribute to best in class standards Be able to understand resource calculation tools and equivalent to drive waste reduction throughout the operation WHAT TO EXPECT A role focused on leading daily logistics operations, driving performance, and ensuring efficient, compliant and continuously improving material flow across the site. Provide clear leadership and direction to the shift team. Manage the daily operational interface with the Lead Logistics Provider. Oversee material storage and delivery across LOC and Solihull operations. Lead logistics projects and report progress to senior management. Optimise warehouse layout and fulfilment processes to improve efficiency. Ensure full compliance with audit standards across all logistics activities. WHAT YOU'LL NEED A role requiring deep supply chain expertise, strong analytical capability and the ability to drive high standards of operational performance across logistics and material planning activities. Extensive experience in material planning and logistics within a supply chain environment. High attention to detail with a strong commitment to operational excellence. Broad experience across multiple logistics functions, providing solid understanding of end to end processes. Knowledge of warehouse management operations, control processes and inventory flow. Proven experience managing and developing a team. Strong analytical and statistical skills to support data driven decision making. BENEFITS A role is rewarding in more ways than one. On top of our core offering, you'll do extraordinary work with amazing people. In addition, you can expect a wide range of benefits: Discounted car purchase (open to family members, too) A 52 week maternity leave policy and a 4 week paternity leave policy. Other parental leave policies are available A JLR company performance-related bonus An employee learning scheme providing funding for education, training and other activities which support the development of personal skills and promote lifelong learning Access to open, employee-led support and social networks Comprehensive Life Assurance and Income Protection policies We work hard to nurture a culture that is inclusive and welcoming to all. We understand candidates may require reasonable adjustments during the recruitment process. Please discuss these with your recruiter so we can accommodate your needs. Applicants from all backgrounds are welcome. If you're unsure that you meet the full criteria of a role - but you're interested in where it could take you - we still encourage you to apply. We believe in people's ability to grow and develop within their role - it's what makes living the exceptional with soul possible. JLR is committed to equal opportunity for all. At JLR we are passionate about our people. They are at the heart of our business. We are committed to fostering a diverse, inclusive culture that is representative of our global customers and the society in which we live; a culture in which every one of our employees can bring their authentic self to work, and reach their full potential. Find out what to expect at each stage of the process along with some hints and tips. Find out more about working here in our JLR Life Blog: We look after our employees by offering a host of benefits and investing in their talent through award-winning training
Farmer (Progression to Workshop Technician) £35,000-£45,000 + Optional on site accommodation + Early finish on a Friday + Occasional overtime + Company Benefits Abingdon Are you a Farmer or similar with Mechanical skills looking to move into a primarily workshop based role with some farm work on a large, family-run Farm who offer stability, autonomy and a good work life balance? This is a role base click apply for full job details
Feb 15, 2026
Full time
Farmer (Progression to Workshop Technician) £35,000-£45,000 + Optional on site accommodation + Early finish on a Friday + Occasional overtime + Company Benefits Abingdon Are you a Farmer or similar with Mechanical skills looking to move into a primarily workshop based role with some farm work on a large, family-run Farm who offer stability, autonomy and a good work life balance? This is a role base click apply for full job details
Ernest Gordon Recruitment Limited
Enniskillen, County Fermanagh
Production Operator (Progression to Engineer) Competitive Salary + 1pm Finish on a Friday + Training + Progression Enniskillen Are you a happy working a manual job and looking to join a thriving multinational business that will offer you progression into Engineering, training on large-scale machinery, and a 1 pm finish on a Friday? On offer is the opportunity to join a thriving manufacturing powerhouse based across Scotland and Northern Ireland. For over 100 years, they have provided a range of premium products to blue-chip industries across the UK and Ireland. This role will involve operating the company's timber processing plant. You will be involved with setup, basic maintenance (training provided), and inspection of finished goods. This is a friendly and sociable team where your days will fly by. This role would suit a someone who has manual work experience looking to progress their career in engineering in a company known for looking after their staff. Examples of relevant backgrounds include: Labourers, general construction, farm work, mechanical technician, Production operators, machine operators. THE ROLE Setup and operation of timber processing machinery Basic maintenance (Full training) Inspection of finished goods Monday to Thursday 6:30am - 4:00pm, Friday 6:30am -1:00pm THE PERSON Happy working in an industrial environment Experience in a manual job Full UK Driving License Commutable to Enniskillen Reference Number:21336 If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. By applying for this job, you accept the T&Cs, Privacy Policy, and Disclaimers which can be found on our website.
Feb 15, 2026
Full time
Production Operator (Progression to Engineer) Competitive Salary + 1pm Finish on a Friday + Training + Progression Enniskillen Are you a happy working a manual job and looking to join a thriving multinational business that will offer you progression into Engineering, training on large-scale machinery, and a 1 pm finish on a Friday? On offer is the opportunity to join a thriving manufacturing powerhouse based across Scotland and Northern Ireland. For over 100 years, they have provided a range of premium products to blue-chip industries across the UK and Ireland. This role will involve operating the company's timber processing plant. You will be involved with setup, basic maintenance (training provided), and inspection of finished goods. This is a friendly and sociable team where your days will fly by. This role would suit a someone who has manual work experience looking to progress their career in engineering in a company known for looking after their staff. Examples of relevant backgrounds include: Labourers, general construction, farm work, mechanical technician, Production operators, machine operators. THE ROLE Setup and operation of timber processing machinery Basic maintenance (Full training) Inspection of finished goods Monday to Thursday 6:30am - 4:00pm, Friday 6:30am -1:00pm THE PERSON Happy working in an industrial environment Experience in a manual job Full UK Driving License Commutable to Enniskillen Reference Number:21336 If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. By applying for this job, you accept the T&Cs, Privacy Policy, and Disclaimers which can be found on our website.
Location: Slyfield Green, Guildford, United Kingdom Location - 36-38 Moorfield Road, Slyfield Industrial Estate, GUILDFORD, GU1 1RU Internal candidates will have to take on Terms & Conditions of the Apprentice role including salary and benefits. Willingness to learn, adapt, and embrace new technologies and challenges. A curious personality alongside problem solving skills. Work on-site with a diverse range of customers, from small local businesses to large FTSE 100 organisations, with no two days the same. Support customers with a wide variety of needs across hardware, software, and infrastructure. Visit customer sites to install, set up, and optimise BT products and services, as well as carry out non complex repairs. Engage directly with customers-talking through ideas, resolving issues, and ensuring their services are fully optimised. Recommend suitable digital products and services to help customers get the most from their technology. Travel between customer locations as part of a dynamic, field- based role. Join a supportive team where full training is provided-technical passion and a proactive attitude matter more than prior experience. Hands-on field engineering and customer support experience. How to install and configure BT applications and services. Diagnostic and troubleshooting techniques for hardware, software, and connectivity issues. Logical problem-solving and customer service best practice. Technical knowledge of networking, cabling, and system setups. An ICT Comms Tech Level 3 Qualification through structured apprenticeship training. Exposure to BT's innovative technologies and future-ready solutions. Progression opportunities within BT Group across multiple brands (EE, BT, Plusnet, Openreach). Potential to move into advanced engineering roles or leadership positions. Be part of a global technology leader committed to diversity, inclusion, and sustainability. Build a career in a growing industry with roles in field service, technical support, and beyond. Access to continuous learning and development programs to keep your skills future-ready. Location - Firebrand Training, The Willows, Great N Rd, Wyboston MK44 3ALBT Group will never ask for payment during recruitment. All genuine BT Group communications come or . Our Security and Legal teams are investigating and working with the authorities to stop this activity. Let's look out for one another and keep our job-seeking community safe. We look forward to receiving your application!
Feb 15, 2026
Full time
Location: Slyfield Green, Guildford, United Kingdom Location - 36-38 Moorfield Road, Slyfield Industrial Estate, GUILDFORD, GU1 1RU Internal candidates will have to take on Terms & Conditions of the Apprentice role including salary and benefits. Willingness to learn, adapt, and embrace new technologies and challenges. A curious personality alongside problem solving skills. Work on-site with a diverse range of customers, from small local businesses to large FTSE 100 organisations, with no two days the same. Support customers with a wide variety of needs across hardware, software, and infrastructure. Visit customer sites to install, set up, and optimise BT products and services, as well as carry out non complex repairs. Engage directly with customers-talking through ideas, resolving issues, and ensuring their services are fully optimised. Recommend suitable digital products and services to help customers get the most from their technology. Travel between customer locations as part of a dynamic, field- based role. Join a supportive team where full training is provided-technical passion and a proactive attitude matter more than prior experience. Hands-on field engineering and customer support experience. How to install and configure BT applications and services. Diagnostic and troubleshooting techniques for hardware, software, and connectivity issues. Logical problem-solving and customer service best practice. Technical knowledge of networking, cabling, and system setups. An ICT Comms Tech Level 3 Qualification through structured apprenticeship training. Exposure to BT's innovative technologies and future-ready solutions. Progression opportunities within BT Group across multiple brands (EE, BT, Plusnet, Openreach). Potential to move into advanced engineering roles or leadership positions. Be part of a global technology leader committed to diversity, inclusion, and sustainability. Build a career in a growing industry with roles in field service, technical support, and beyond. Access to continuous learning and development programs to keep your skills future-ready. Location - Firebrand Training, The Willows, Great N Rd, Wyboston MK44 3ALBT Group will never ask for payment during recruitment. All genuine BT Group communications come or . Our Security and Legal teams are investigating and working with the authorities to stop this activity. Let's look out for one another and keep our job-seeking community safe. We look forward to receiving your application!
# Business Customer Support Technician Apprentice LeedsJob Req ID: 54299Posting Date: 14 Jan 2026Function: ApprenticesUnit: BusinessLocation: Sovereign Street, Leeds, United KingdomSalary: 23,810 Business - Customer Support Technician Apprentice - Information Communications Technician level 3 Duration of the study programme - 18 months Location - 1 Sovereign Street, ,LEEDS, LS1 4BTCandidates must reside within a 90 minute commute of the specified location, to ensure effective coverage of the area and support personal wellbeing. Start date - 7th September 2026 Apply by Date no end date for Field Salary £ 23,810 Full time - Paid Apprenticeship Hours: 37.5 hrs Mon- Fri Entry Requirements You'll need to achieve five GCSEs at grades 4-9 (C or above), including English and Maths. Equivalent qualifications are accepted. Full manual driving licence Right to Work All applicants will need a full UK Right to Work for the duration of the 18-month scheme, without this we cannot accept an application. Security Checks Because of the sensitive nature of the work, you will need to go through additional personnel screening and Government SC clearance Watch this video to find out how this process works: Internal candidates will have to take on Terms & Conditions of the Apprentice role including salary and benefits.Accessibility support for CandidatesJoin us as an apprentice and you'll get dedicated support, a personal buddy, hands on exposure across the business, and the chance to build real world, transferrable skills that set you up for long term success. What we're looking for A passion for providing a fantastic service to our customers - this is the critical one! Willingness to learn, adapt, and embrace new technologies and challenges. A curious personality alongside problem solving skills. About this role Work on-site with a diverse range of customers, from small local businesses to large FTSE 100 organisations, with no two days the same. Support customers with a wide variety of needs across hardware, software, and infrastructure. Visit customer sites to install, set up, and optimise BT products and services, as well as carry out non complex repairs. Engage directly with customers-talking through ideas, resolving issues, and ensuring their services are fully optimised. Recommend suitable digital products and services to help customers get the most from their technology. Travel between customer locations as part of a dynamic, field- based role. Join a supportive team where full training is provided-technical passion and a proactive attitude matter more than prior experience. What You'll Do Work on-site across different customer locations. Install, configure, and optimise BT products, apps, and services. Carry out non complex repairs and provide deskside support for devices such as laptops, PCs, and printers. Support installations, migrations, and rollouts. Diagnose and resolve hardware and software issues. Guide customers through solutions and recommend suitable digital products and services. What You'll Learn Hands-on field engineering and customer support experience. How to install and configure BT applications and services. Diagnostic and troubleshooting techniques for hardware, software, and connectivity issues. Logical problem-solving and customer service best practice. Technical knowledge of networking, cabling, and system setups. A Level 3 Information Communication Technology qualification through structured apprenticeship training. Exposure to BT's innovative technologies and future-ready solutions. Your Future Career Progression opportunities within BT Group across multiple brands (EE, BT, Plusnet, Openreach). Potential to move into advanced engineering roles or leadership positions. Be part of a global technology leader committed to diversity, inclusion, and sustainability. Build a career in a growing industry with roles in field service, technical support, and beyond. Access to continuous learning and development programs to keep your skills future-ready. About the apprenticeship you'll study for This apprenticeship will last 18 months, and you'll spend a minimum 20% of your working hours will be dedicated to learning and studying. You'll also complete one "study day" a week. At the end of your hard work, you will gain an Information Communications Technician level 3 Qualification.The training provider is Firebrand and the college is located in Wyboston Lakes, Bedford. Location - Firebrand Training, The Willows, Great N Rd, Wyboston MK44 3AL Huge discounts on EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more Ready to Apply It's easy to apply online; just tell us about your details and current education. You will then complete 5 text-based questions and 1 video question. If successful, you will attend an interview and have the chance to ask questions you might have.BT Group will never ask for payment during recruitment. All genuine BT Group communications come or . Our Security and Legal teams are investigating and working with the authorities to stop this activity. Let's look out for one another and keep our job-seeking community safe. We look forward to receiving your application! Group was the world's first telco and our heritage in the sector is unrivalled. As home to several of the UK's most recognised and cherished brands - BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. Over the next two years, we will complete the UK's largest and most successful digital infrastructure project - connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK's best telco, reimagining the customer experience and relationship with one of this country's biggest infrastructure companies. Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.Studies have shown that
Feb 15, 2026
Full time
# Business Customer Support Technician Apprentice LeedsJob Req ID: 54299Posting Date: 14 Jan 2026Function: ApprenticesUnit: BusinessLocation: Sovereign Street, Leeds, United KingdomSalary: 23,810 Business - Customer Support Technician Apprentice - Information Communications Technician level 3 Duration of the study programme - 18 months Location - 1 Sovereign Street, ,LEEDS, LS1 4BTCandidates must reside within a 90 minute commute of the specified location, to ensure effective coverage of the area and support personal wellbeing. Start date - 7th September 2026 Apply by Date no end date for Field Salary £ 23,810 Full time - Paid Apprenticeship Hours: 37.5 hrs Mon- Fri Entry Requirements You'll need to achieve five GCSEs at grades 4-9 (C or above), including English and Maths. Equivalent qualifications are accepted. Full manual driving licence Right to Work All applicants will need a full UK Right to Work for the duration of the 18-month scheme, without this we cannot accept an application. Security Checks Because of the sensitive nature of the work, you will need to go through additional personnel screening and Government SC clearance Watch this video to find out how this process works: Internal candidates will have to take on Terms & Conditions of the Apprentice role including salary and benefits.Accessibility support for CandidatesJoin us as an apprentice and you'll get dedicated support, a personal buddy, hands on exposure across the business, and the chance to build real world, transferrable skills that set you up for long term success. What we're looking for A passion for providing a fantastic service to our customers - this is the critical one! Willingness to learn, adapt, and embrace new technologies and challenges. A curious personality alongside problem solving skills. About this role Work on-site with a diverse range of customers, from small local businesses to large FTSE 100 organisations, with no two days the same. Support customers with a wide variety of needs across hardware, software, and infrastructure. Visit customer sites to install, set up, and optimise BT products and services, as well as carry out non complex repairs. Engage directly with customers-talking through ideas, resolving issues, and ensuring their services are fully optimised. Recommend suitable digital products and services to help customers get the most from their technology. Travel between customer locations as part of a dynamic, field- based role. Join a supportive team where full training is provided-technical passion and a proactive attitude matter more than prior experience. What You'll Do Work on-site across different customer locations. Install, configure, and optimise BT products, apps, and services. Carry out non complex repairs and provide deskside support for devices such as laptops, PCs, and printers. Support installations, migrations, and rollouts. Diagnose and resolve hardware and software issues. Guide customers through solutions and recommend suitable digital products and services. What You'll Learn Hands-on field engineering and customer support experience. How to install and configure BT applications and services. Diagnostic and troubleshooting techniques for hardware, software, and connectivity issues. Logical problem-solving and customer service best practice. Technical knowledge of networking, cabling, and system setups. A Level 3 Information Communication Technology qualification through structured apprenticeship training. Exposure to BT's innovative technologies and future-ready solutions. Your Future Career Progression opportunities within BT Group across multiple brands (EE, BT, Plusnet, Openreach). Potential to move into advanced engineering roles or leadership positions. Be part of a global technology leader committed to diversity, inclusion, and sustainability. Build a career in a growing industry with roles in field service, technical support, and beyond. Access to continuous learning and development programs to keep your skills future-ready. About the apprenticeship you'll study for This apprenticeship will last 18 months, and you'll spend a minimum 20% of your working hours will be dedicated to learning and studying. You'll also complete one "study day" a week. At the end of your hard work, you will gain an Information Communications Technician level 3 Qualification.The training provider is Firebrand and the college is located in Wyboston Lakes, Bedford. Location - Firebrand Training, The Willows, Great N Rd, Wyboston MK44 3AL Huge discounts on EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more Ready to Apply It's easy to apply online; just tell us about your details and current education. You will then complete 5 text-based questions and 1 video question. If successful, you will attend an interview and have the chance to ask questions you might have.BT Group will never ask for payment during recruitment. All genuine BT Group communications come or . Our Security and Legal teams are investigating and working with the authorities to stop this activity. Let's look out for one another and keep our job-seeking community safe. We look forward to receiving your application! Group was the world's first telco and our heritage in the sector is unrivalled. As home to several of the UK's most recognised and cherished brands - BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. Over the next two years, we will complete the UK's largest and most successful digital infrastructure project - connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK's best telco, reimagining the customer experience and relationship with one of this country's biggest infrastructure companies. Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.Studies have shown that
# Business Customer Support Technician Apprentice PlymouthJob Req ID: 54461Posting Date: 12 Feb 2026Function: ApprenticesUnit: UK BusinessLocation: Tamerton Foliot Road, Plymouth, United KingdomSalary: 23,810.00 Business - Customer Support Technician Apprentice level 3 Duration of the study programme - 18 months Location - Tamerton Foliot Road, Whitleigh,PLYMOUTH, PL6 5DTCandidates must reside within a 20 miles commute from the specified location, to ensure effective coverage of the area and support personal wellbeing. Start date - 7th September 2026 Salary £ 23,810 Full time - Paid Apprenticeship Hours: 37.5 hrs Mon- Fri Entry Requirements You'll need to achieve five GCSEs at grades 4-9 (C or above), including English and Maths. Equivalent qualifications are accepted. Full manual driving licence Right to Work All applicants will need a full UK Right to Work for the duration of the 18-month scheme, without this we cannot accept an application. Security Checks Because of the sensitive nature of the work, you will need to go through additional personnel screening and Government SC clearance Watch this video to find out how this process works: Internal candidates will have to take on Terms & Conditions of the Apprentice role including salary and benefits.Accessibility support for CandidatesJoin us as an apprentice and you'll get dedicated support, a personal buddy, hands on exposure across the business, and the chance to build real world, transferrable skills that set you up for long term success. What we're looking for A passion for providing a fantastic service to our customers - this is the critical one! Willingness to learn, adapt, and embrace new technologies and challenges. A curious personality alongside problem solving skills. About this role Work on-site with a diverse range of customers, from small local businesses to large FTSE 100 organisations, with no two days the same. Support customers with a wide variety of needs across hardware, software, and infrastructure. Visit customer sites to install, set up, and optimise BT products and services, as well as carry out non complex repairs. Engage directly with customers-talking through ideas, resolving issues, and ensuring their services are fully optimised. Recommend suitable digital products and services to help customers get the most from their technology. Travel between customer locations as part of a dynamic, field- based role. Join a supportive team where full training is provided-technical passion and a proactive attitude matter more than prior experience. What You'll Do Work on-site across different customer locations. Install, configure, and optimise BT products, apps, and services. Carry out non complex repairs and provide deskside support for devices such as laptops, PCs, and printers. Support installations, migrations, and rollouts. Diagnose and resolve hardware and software issues. Guide customers through solutions and recommend suitable digital products and services. What You'll Learn Hands-on field engineering and customer support experience. How to install and configure BT applications and services. Diagnostic and troubleshooting techniques for hardware, software, and connectivity issues. Logical problem-solving and customer service best practice. Technical knowledge of networking, cabling, and system setups. An ICT Comms Tech Level 3 Qualification through structured apprenticeship training. Exposure to BT's innovative technologies and future-ready solutions. Your Future Career Progression opportunities within BT Group across multiple brands (EE, BT, Plusnet, Openreach). Potential to move into advanced engineering roles or leadership positions. Be part of a global technology leader committed to diversity, inclusion, and sustainability. Build a career in a growing industry with roles in field service, technical support, and beyond. Access to continuous learning and development programs to keep your skills future-ready. About the apprenticeship you'll study for This apprenticeship will last 18 months, and you'll spend a minimum 20% of your working hours will be dedicated to learning and studying. You'll also complete one "study day" a week. At the end of your hard work, you will gain an ICT Comms Tech Level 3 Qualification. The training provider is Firebrand and the college is located in Wyboston Lakes, Bedford. Location - Firebrand Training, The Willows, Great N Rd, Wyboston MK44 3AL Huge discounts on EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more Ready to Apply It's easy to apply online; just tell us about your details and current education. You will then complete 5 text-based questions and 1 video question. If successful, you will attend an interview and have the chance to ask questions you might have.BT Group will never ask for payment during recruitment. All genuine BT Group communications come or . Our Security and Legal teams are investigating and working with the authorities to stop this activity. Let's look out for one another and keep our job-seeking community safe. We look forward to receiving your application! Group was the world's first telco and our heritage in the sector is unrivalled. As home to several of the UK's most recognised and cherished brands - BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. Over the next two years, we will complete the UK's largest and most successful digital infrastructure project - connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK's best telco, reimagining the customer experience and relationship with one of this country's biggest infrastructure companies. Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds
Feb 15, 2026
Full time
# Business Customer Support Technician Apprentice PlymouthJob Req ID: 54461Posting Date: 12 Feb 2026Function: ApprenticesUnit: UK BusinessLocation: Tamerton Foliot Road, Plymouth, United KingdomSalary: 23,810.00 Business - Customer Support Technician Apprentice level 3 Duration of the study programme - 18 months Location - Tamerton Foliot Road, Whitleigh,PLYMOUTH, PL6 5DTCandidates must reside within a 20 miles commute from the specified location, to ensure effective coverage of the area and support personal wellbeing. Start date - 7th September 2026 Salary £ 23,810 Full time - Paid Apprenticeship Hours: 37.5 hrs Mon- Fri Entry Requirements You'll need to achieve five GCSEs at grades 4-9 (C or above), including English and Maths. Equivalent qualifications are accepted. Full manual driving licence Right to Work All applicants will need a full UK Right to Work for the duration of the 18-month scheme, without this we cannot accept an application. Security Checks Because of the sensitive nature of the work, you will need to go through additional personnel screening and Government SC clearance Watch this video to find out how this process works: Internal candidates will have to take on Terms & Conditions of the Apprentice role including salary and benefits.Accessibility support for CandidatesJoin us as an apprentice and you'll get dedicated support, a personal buddy, hands on exposure across the business, and the chance to build real world, transferrable skills that set you up for long term success. What we're looking for A passion for providing a fantastic service to our customers - this is the critical one! Willingness to learn, adapt, and embrace new technologies and challenges. A curious personality alongside problem solving skills. About this role Work on-site with a diverse range of customers, from small local businesses to large FTSE 100 organisations, with no two days the same. Support customers with a wide variety of needs across hardware, software, and infrastructure. Visit customer sites to install, set up, and optimise BT products and services, as well as carry out non complex repairs. Engage directly with customers-talking through ideas, resolving issues, and ensuring their services are fully optimised. Recommend suitable digital products and services to help customers get the most from their technology. Travel between customer locations as part of a dynamic, field- based role. Join a supportive team where full training is provided-technical passion and a proactive attitude matter more than prior experience. What You'll Do Work on-site across different customer locations. Install, configure, and optimise BT products, apps, and services. Carry out non complex repairs and provide deskside support for devices such as laptops, PCs, and printers. Support installations, migrations, and rollouts. Diagnose and resolve hardware and software issues. Guide customers through solutions and recommend suitable digital products and services. What You'll Learn Hands-on field engineering and customer support experience. How to install and configure BT applications and services. Diagnostic and troubleshooting techniques for hardware, software, and connectivity issues. Logical problem-solving and customer service best practice. Technical knowledge of networking, cabling, and system setups. An ICT Comms Tech Level 3 Qualification through structured apprenticeship training. Exposure to BT's innovative technologies and future-ready solutions. Your Future Career Progression opportunities within BT Group across multiple brands (EE, BT, Plusnet, Openreach). Potential to move into advanced engineering roles or leadership positions. Be part of a global technology leader committed to diversity, inclusion, and sustainability. Build a career in a growing industry with roles in field service, technical support, and beyond. Access to continuous learning and development programs to keep your skills future-ready. About the apprenticeship you'll study for This apprenticeship will last 18 months, and you'll spend a minimum 20% of your working hours will be dedicated to learning and studying. You'll also complete one "study day" a week. At the end of your hard work, you will gain an ICT Comms Tech Level 3 Qualification. The training provider is Firebrand and the college is located in Wyboston Lakes, Bedford. Location - Firebrand Training, The Willows, Great N Rd, Wyboston MK44 3AL Huge discounts on EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more Ready to Apply It's easy to apply online; just tell us about your details and current education. You will then complete 5 text-based questions and 1 video question. If successful, you will attend an interview and have the chance to ask questions you might have.BT Group will never ask for payment during recruitment. All genuine BT Group communications come or . Our Security and Legal teams are investigating and working with the authorities to stop this activity. Let's look out for one another and keep our job-seeking community safe. We look forward to receiving your application! Group was the world's first telco and our heritage in the sector is unrivalled. As home to several of the UK's most recognised and cherished brands - BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. Over the next two years, we will complete the UK's largest and most successful digital infrastructure project - connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK's best telco, reimagining the customer experience and relationship with one of this country's biggest infrastructure companies. Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds
# Business Customer Support Technician Apprentice BirminghamJob Req ID: 54458Posting Date: 12 Feb 2026Function: ApprenticesUnit: UK BusinessLocation: Snowhill, Birmingham, United KingdomSalary: 23,810.00 Business - Customer Support Technician Apprentice level 3 Duration of the study programme - 18 months Location - SNOWHILL QUEENSWAY, BIRMINGHAM, B4 6GACandidates must reside within a 20 miles commute from the specified location, to ensure effective coverage of the area and support personal wellbeing. Start date - 6th July 2026 Salary £ 23,810 Full time - Paid Apprenticeship Hours: 37.5 hrs Mon- Fri Entry Requirements You'll need to achieve five GCSEs at grades 4-9 (C or above), including English and Maths. Equivalent qualifications are accepted. Full manual driving licence Right to Work All applicants will need a full UK Right to Work for the duration of the 18-month scheme, without this we cannot accept an application. Security Checks Because of the sensitive nature of the work, you will need to go through additional personnel screening and Government SC clearance Watch this video to find out how this process works: Internal candidates will have to take on Terms & Conditions of the Apprentice role including salary and benefits.Accessibility support for CandidatesJoin us as an apprentice and you'll get dedicated support, a personal buddy, hands on exposure across the business, and the chance to build real world, transferrable skills that set you up for long term success. What we're looking for A passion for providing a fantastic service to our customers - this is the critical one! Willingness to learn, adapt, and embrace new technologies and challenges. A curious personality alongside problem solving skills. About this role Work on-site with a diverse range of customers, from small local businesses to large FTSE 100 organisations, with no two days the same. Support customers with a wide variety of needs across hardware, software, and infrastructure. Visit customer sites to install, set up, and optimise BT products and services, as well as carry out non complex repairs. Engage directly with customers-talking through ideas, resolving issues, and ensuring their services are fully optimised. Recommend suitable digital products and services to help customers get the most from their technology. Travel between customer locations as part of a dynamic, field- based role. Join a supportive team where full training is provided-technical passion and a proactive attitude matter more than prior experience. What You'll Do Work on-site across different customer locations. Install, configure, and optimise BT products, apps, and services. Carry out non complex repairs and provide deskside support for devices such as laptops, PCs, and printers. Support installations, migrations, and rollouts. Diagnose and resolve hardware and software issues. Guide customers through solutions and recommend suitable digital products and services. What You'll Learn Hands-on field engineering and customer support experience. How to install and configure BT applications and services. Diagnostic and troubleshooting techniques for hardware, software, and connectivity issues. Logical problem-solving and customer service best practice. Technical knowledge of networking, cabling, and system setups. An ICT Comms Tech Level 3 Qualification through structured apprenticeship training. Exposure to BT's innovative technologies and future-ready solutions. Your Future Career Progression opportunities within BT Group across multiple brands (EE, BT, Plusnet, Openreach). Potential to move into advanced engineering roles or leadership positions. Be part of a global technology leader committed to diversity, inclusion, and sustainability. Build a career in a growing industry with roles in field service, technical support, and beyond. Access to continuous learning and development programs to keep your skills future-ready. About the apprenticeship you'll study for This apprenticeship will last 18 months, and you'll spend a minimum 20% of your working hours will be dedicated to learning and studying. You'll also complete one "study day" a week. At the end of your hard work, you will gain an ICT Comms Tech Level 3 Qualification. The training provider is Firebrand and the college is located in Wyboston Lakes, Bedford. Location - Firebrand Training, The Willows, Great N Rd, Wyboston MK44 3AL Huge discounts on EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more Ready to Apply It's easy to apply online; just tell us about your details and current education. You will then complete 5 text-based questions and 1 video question. If successful, you will attend an interview and have the chance to ask questions you might have.BT Group will never ask for payment during recruitment. All genuine BT Group communications come or . Our Security and Legal teams are investigating and working with the authorities to stop this activity. Let's look out for one another and keep our job-seeking community safe. We look forward to receiving your application! Group was the world's first telco and our heritage in the sector is unrivalled. As home to several of the UK's most recognised and cherished brands - BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. Over the next two years, we will complete the UK's largest and most successful digital infrastructure project - connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK's best telco, reimagining the customer experience and relationship with one of this country's biggest infrastructure companies. Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely
Feb 15, 2026
Full time
# Business Customer Support Technician Apprentice BirminghamJob Req ID: 54458Posting Date: 12 Feb 2026Function: ApprenticesUnit: UK BusinessLocation: Snowhill, Birmingham, United KingdomSalary: 23,810.00 Business - Customer Support Technician Apprentice level 3 Duration of the study programme - 18 months Location - SNOWHILL QUEENSWAY, BIRMINGHAM, B4 6GACandidates must reside within a 20 miles commute from the specified location, to ensure effective coverage of the area and support personal wellbeing. Start date - 6th July 2026 Salary £ 23,810 Full time - Paid Apprenticeship Hours: 37.5 hrs Mon- Fri Entry Requirements You'll need to achieve five GCSEs at grades 4-9 (C or above), including English and Maths. Equivalent qualifications are accepted. Full manual driving licence Right to Work All applicants will need a full UK Right to Work for the duration of the 18-month scheme, without this we cannot accept an application. Security Checks Because of the sensitive nature of the work, you will need to go through additional personnel screening and Government SC clearance Watch this video to find out how this process works: Internal candidates will have to take on Terms & Conditions of the Apprentice role including salary and benefits.Accessibility support for CandidatesJoin us as an apprentice and you'll get dedicated support, a personal buddy, hands on exposure across the business, and the chance to build real world, transferrable skills that set you up for long term success. What we're looking for A passion for providing a fantastic service to our customers - this is the critical one! Willingness to learn, adapt, and embrace new technologies and challenges. A curious personality alongside problem solving skills. About this role Work on-site with a diverse range of customers, from small local businesses to large FTSE 100 organisations, with no two days the same. Support customers with a wide variety of needs across hardware, software, and infrastructure. Visit customer sites to install, set up, and optimise BT products and services, as well as carry out non complex repairs. Engage directly with customers-talking through ideas, resolving issues, and ensuring their services are fully optimised. Recommend suitable digital products and services to help customers get the most from their technology. Travel between customer locations as part of a dynamic, field- based role. Join a supportive team where full training is provided-technical passion and a proactive attitude matter more than prior experience. What You'll Do Work on-site across different customer locations. Install, configure, and optimise BT products, apps, and services. Carry out non complex repairs and provide deskside support for devices such as laptops, PCs, and printers. Support installations, migrations, and rollouts. Diagnose and resolve hardware and software issues. Guide customers through solutions and recommend suitable digital products and services. What You'll Learn Hands-on field engineering and customer support experience. How to install and configure BT applications and services. Diagnostic and troubleshooting techniques for hardware, software, and connectivity issues. Logical problem-solving and customer service best practice. Technical knowledge of networking, cabling, and system setups. An ICT Comms Tech Level 3 Qualification through structured apprenticeship training. Exposure to BT's innovative technologies and future-ready solutions. Your Future Career Progression opportunities within BT Group across multiple brands (EE, BT, Plusnet, Openreach). Potential to move into advanced engineering roles or leadership positions. Be part of a global technology leader committed to diversity, inclusion, and sustainability. Build a career in a growing industry with roles in field service, technical support, and beyond. Access to continuous learning and development programs to keep your skills future-ready. About the apprenticeship you'll study for This apprenticeship will last 18 months, and you'll spend a minimum 20% of your working hours will be dedicated to learning and studying. You'll also complete one "study day" a week. At the end of your hard work, you will gain an ICT Comms Tech Level 3 Qualification. The training provider is Firebrand and the college is located in Wyboston Lakes, Bedford. Location - Firebrand Training, The Willows, Great N Rd, Wyboston MK44 3AL Huge discounts on EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more Ready to Apply It's easy to apply online; just tell us about your details and current education. You will then complete 5 text-based questions and 1 video question. If successful, you will attend an interview and have the chance to ask questions you might have.BT Group will never ask for payment during recruitment. All genuine BT Group communications come or . Our Security and Legal teams are investigating and working with the authorities to stop this activity. Let's look out for one another and keep our job-seeking community safe. We look forward to receiving your application! Group was the world's first telco and our heritage in the sector is unrivalled. As home to several of the UK's most recognised and cherished brands - BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. Over the next two years, we will complete the UK's largest and most successful digital infrastructure project - connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK's best telco, reimagining the customer experience and relationship with one of this country's biggest infrastructure companies. Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely
# Business Customer Support Technician Apprentice ExeterJob Req ID: 54462Posting Date: 12 Feb 2026Function: ApprenticesUnit: UK BusinessLocation: Exeter Business Park, Exeter, United KingdomSalary: 23,810.00 Business - Customer Support Technician Apprentice level 3 Duration of the study programme - 18 months Location - 3 Oberon Road, Exeter Business Park, EXETER, EX1 3QDCandidates must reside within a 20 miles commute from the specified location, to ensure effective coverage of the area and support personal wellbeing. Start date - 6th July 2026 Salary £ 23,810 Full time - Paid Apprenticeship Hours: 37.5 hrs Mon- Fri Entry Requirements You'll need to achieve five GCSEs at grades 4-9 (C or above), including English and Maths. Equivalent qualifications are accepted. Full manual driving licence Right to Work All applicants will need a full UK Right to Work for the duration of the 18-month scheme, without this we cannot accept an application. Security Checks Because of the sensitive nature of the work, you will need to go through additional personnel screening and Government SC clearance Watch this video to find out how this process works: Internal candidates will have to take on Terms & Conditions of the Apprentice role including salary and benefits.Accessibility support for CandidatesJoin us as an apprentice and you'll get dedicated support, a personal buddy, hands on exposure across the business, and the chance to build real world, transferrable skills that set you up for long term success. What we're looking for A passion for providing a fantastic service to our customers - this is the critical one! Willingness to learn, adapt, and embrace new technologies and challenges. A curious personality alongside problem solving skills. About this role Work on-site with a diverse range of customers, from small local businesses to large FTSE 100 organisations, with no two days the same. Support customers with a wide variety of needs across hardware, software, and infrastructure. Visit customer sites to install, set up, and optimise BT products and services, as well as carry out non complex repairs. Engage directly with customers-talking through ideas, resolving issues, and ensuring their services are fully optimised. Recommend suitable digital products and services to help customers get the most from their technology. Travel between customer locations as part of a dynamic, field- based role. Join a supportive team where full training is provided-technical passion and a proactive attitude matter more than prior experience. What You'll Do Work on-site across different customer locations. Install, configure, and optimise BT products, apps, and services. Carry out non complex repairs and provide deskside support for devices such as laptops, PCs, and printers. Support installations, migrations, and rollouts. Diagnose and resolve hardware and software issues. Guide customers through solutions and recommend suitable digital products and services. What You'll Learn Hands-on field engineering and customer support experience. How to install and configure BT applications and services. Diagnostic and troubleshooting techniques for hardware, software, and connectivity issues. Logical problem-solving and customer service best practice. Technical knowledge of networking, cabling, and system setups. An ICT Comms Tech Level 3 Qualification through structured apprenticeship training. Exposure to BT's innovative technologies and future-ready solutions. Your Future Career Progression opportunities within BT Group across multiple brands (EE, BT, Plusnet, Openreach). Potential to move into advanced engineering roles or leadership positions. Be part of a global technology leader committed to diversity, inclusion, and sustainability. Build a career in a growing industry with roles in field service, technical support, and beyond. Access to continuous learning and development programs to keep your skills future-ready. About the apprenticeship you'll study for This apprenticeship will last 18 months, and you'll spend a minimum 20% of your working hours will be dedicated to learning and studying. You'll also complete one "study day" a week. At the end of your hard work, you will gain an ICT Comms Tech Level 3 Qualification. The training provider is Firebrand and the college is located in Wyboston Lakes, Bedford. Location - Firebrand Training, The Willows, Great N Rd, Wyboston MK44 3AL Huge discounts on EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more Ready to Apply It's easy to apply online; just tell us about your details and current education. You will then complete 5 text-based questions and 1 video question. If successful, you will attend an interview and have the chance to ask questions you might have.BT Group will never ask for payment during recruitment. All genuine BT Group communications come or . Our Security and Legal teams are investigating and working with the authorities to stop this activity. Let's look out for one another and keep our job-seeking community safe. We look forward to receiving your application! Group was the world's first telco and our heritage in the sector is unrivalled. As home to several of the UK's most recognised and cherished brands - BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. Over the next two years, we will complete the UK's largest and most successful digital infrastructure project - connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK's best telco, reimagining the customer experience and relationship with one of this country's biggest infrastructure companies. Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds
Feb 15, 2026
Full time
# Business Customer Support Technician Apprentice ExeterJob Req ID: 54462Posting Date: 12 Feb 2026Function: ApprenticesUnit: UK BusinessLocation: Exeter Business Park, Exeter, United KingdomSalary: 23,810.00 Business - Customer Support Technician Apprentice level 3 Duration of the study programme - 18 months Location - 3 Oberon Road, Exeter Business Park, EXETER, EX1 3QDCandidates must reside within a 20 miles commute from the specified location, to ensure effective coverage of the area and support personal wellbeing. Start date - 6th July 2026 Salary £ 23,810 Full time - Paid Apprenticeship Hours: 37.5 hrs Mon- Fri Entry Requirements You'll need to achieve five GCSEs at grades 4-9 (C or above), including English and Maths. Equivalent qualifications are accepted. Full manual driving licence Right to Work All applicants will need a full UK Right to Work for the duration of the 18-month scheme, without this we cannot accept an application. Security Checks Because of the sensitive nature of the work, you will need to go through additional personnel screening and Government SC clearance Watch this video to find out how this process works: Internal candidates will have to take on Terms & Conditions of the Apprentice role including salary and benefits.Accessibility support for CandidatesJoin us as an apprentice and you'll get dedicated support, a personal buddy, hands on exposure across the business, and the chance to build real world, transferrable skills that set you up for long term success. What we're looking for A passion for providing a fantastic service to our customers - this is the critical one! Willingness to learn, adapt, and embrace new technologies and challenges. A curious personality alongside problem solving skills. About this role Work on-site with a diverse range of customers, from small local businesses to large FTSE 100 organisations, with no two days the same. Support customers with a wide variety of needs across hardware, software, and infrastructure. Visit customer sites to install, set up, and optimise BT products and services, as well as carry out non complex repairs. Engage directly with customers-talking through ideas, resolving issues, and ensuring their services are fully optimised. Recommend suitable digital products and services to help customers get the most from their technology. Travel between customer locations as part of a dynamic, field- based role. Join a supportive team where full training is provided-technical passion and a proactive attitude matter more than prior experience. What You'll Do Work on-site across different customer locations. Install, configure, and optimise BT products, apps, and services. Carry out non complex repairs and provide deskside support for devices such as laptops, PCs, and printers. Support installations, migrations, and rollouts. Diagnose and resolve hardware and software issues. Guide customers through solutions and recommend suitable digital products and services. What You'll Learn Hands-on field engineering and customer support experience. How to install and configure BT applications and services. Diagnostic and troubleshooting techniques for hardware, software, and connectivity issues. Logical problem-solving and customer service best practice. Technical knowledge of networking, cabling, and system setups. An ICT Comms Tech Level 3 Qualification through structured apprenticeship training. Exposure to BT's innovative technologies and future-ready solutions. Your Future Career Progression opportunities within BT Group across multiple brands (EE, BT, Plusnet, Openreach). Potential to move into advanced engineering roles or leadership positions. Be part of a global technology leader committed to diversity, inclusion, and sustainability. Build a career in a growing industry with roles in field service, technical support, and beyond. Access to continuous learning and development programs to keep your skills future-ready. About the apprenticeship you'll study for This apprenticeship will last 18 months, and you'll spend a minimum 20% of your working hours will be dedicated to learning and studying. You'll also complete one "study day" a week. At the end of your hard work, you will gain an ICT Comms Tech Level 3 Qualification. The training provider is Firebrand and the college is located in Wyboston Lakes, Bedford. Location - Firebrand Training, The Willows, Great N Rd, Wyboston MK44 3AL Huge discounts on EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more Ready to Apply It's easy to apply online; just tell us about your details and current education. You will then complete 5 text-based questions and 1 video question. If successful, you will attend an interview and have the chance to ask questions you might have.BT Group will never ask for payment during recruitment. All genuine BT Group communications come or . Our Security and Legal teams are investigating and working with the authorities to stop this activity. Let's look out for one another and keep our job-seeking community safe. We look forward to receiving your application! Group was the world's first telco and our heritage in the sector is unrivalled. As home to several of the UK's most recognised and cherished brands - BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. Over the next two years, we will complete the UK's largest and most successful digital infrastructure project - connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK's best telco, reimagining the customer experience and relationship with one of this country's biggest infrastructure companies. Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds
# Business Customer Support Technician Apprentice PeterboroughJob Req ID: 54456Posting Date: 12 Feb 2026Function: ApprenticesUnit: UK BusinessLocation: Westwood, Peterborough, United KingdomSalary: 23,810.00 Business - Customer Support Technician Apprentice level 3 Duration of the study programme - 18 months Location - Saville Road, Westwood, PETERBOROUGH, PE3 7NZTo ensure effective coverage of the area and to support personal wellbeing, candidates must reside within a 30 mile commute of our work location (PE3 7NZ, Peterborough) . Please note that due to geographical coverage needs, the northern boundary is more limited, and applicants should live no more than 5 miles north of PE3 7NZ. Start date - 6th July 2026 Salary £ 23,810 Full time - Paid Apprenticeship Hours: 37.5 hrs Mon- Fri Entry Requirements You'll need to achieve five GCSEs at grades 4-9 (C or above), including English and Maths. Equivalent qualifications are accepted. Full manual driving licence Right to Work All applicants will need a full UK Right to Work for the duration of the 18-month scheme, without this we cannot accept an application. Security Checks Because of the sensitive nature of the work, you will need to go through additional personnel screening and Government SC clearance Watch this video to find out how this process works: Internal candidates will have to take on Terms & Conditions of the Apprentice role including salary and benefits.Accessibility support for CandidatesJoin us as an apprentice and you'll get dedicated support, a personal buddy, hands on exposure across the business, and the chance to build real world, transferrable skills that set you up for long term success. What we're looking for A passion for providing a fantastic service to our customers - this is the critical one! Willingness to learn, adapt, and embrace new technologies and challenges. A curious personality alongside problem solving skills. About this role Work on-site with a diverse range of customers, from small local businesses to large FTSE 100 organisations, with no two days the same. Support customers with a wide variety of needs across hardware, software, and infrastructure. Visit customer sites to install, set up, and optimise BT products and services, as well as carry out non complex repairs. Engage directly with customers-talking through ideas, resolving issues, and ensuring their services are fully optimised. Recommend suitable digital products and services to help customers get the most from their technology. Travel between customer locations as part of a dynamic, field- based role. Join a supportive team where full training is provided-technical passion and a proactive attitude matter more than prior experience. What You'll Do Work on-site across different customer locations. Install, configure, and optimise BT products, apps, and services. Carry out non complex repairs and provide deskside support for devices such as laptops, PCs, and printers. Support installations, migrations, and rollouts. Diagnose and resolve hardware and software issues. Guide customers through solutions and recommend suitable digital products and services. What You'll Learn Hands-on field engineering and customer support experience. How to install and configure BT applications and services. Diagnostic and troubleshooting techniques for hardware, software, and connectivity issues. Logical problem-solving and customer service best practice. Technical knowledge of networking, cabling, and system setups. An ICT Comms Tech Level 3 Qualification through structured apprenticeship training. Exposure to BT's innovative technologies and future-ready solutions. Your Future Career Progression opportunities within BT Group across multiple brands (EE, BT, Plusnet, Openreach). Potential to move into advanced engineering roles or leadership positions. Be part of a global technology leader committed to diversity, inclusion, and sustainability. Build a career in a growing industry with roles in field service, technical support, and beyond. Access to continuous learning and development programs to keep your skills future-ready. About the apprenticeship you'll study for This apprenticeship will last 18 months, and you'll spend a minimum 20% of your working hours will be dedicated to learning and studying. You'll also complete one "study day" a week. At the end of your hard work, you will gain an ICT Comms Tech Level 3 Qualification. The training provider is Firebrand and the college is located in Wyboston Lakes, Bedford. Location - Firebrand Training, The Willows, Great N Rd, Wyboston MK44 3AL Huge discounts on EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more Ready to Apply It's easy to apply online; just tell us about your details and current education. You will then complete 5 text-based questions and 1 video question. If successful, you will attend an interview and have the chance to ask questions you might have.BT Group will never ask for payment during recruitment. All genuine BT Group communications come or . Our Security and Legal teams are investigating and working with the authorities to stop this activity. Let's look out for one another and keep our job-seeking community safe. We look forward to receiving your application! Group was the world's first telco and our heritage in the sector is unrivalled. As home to several of the UK's most recognised and cherished brands - BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. Over the next two years, we will complete the UK's largest and most successful digital infrastructure project - connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK's best telco, reimagining the customer experience and relationship with one of this country's biggest infrastructure companies. Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.We will also offer reasonable adjustments for the selection
Feb 15, 2026
Full time
# Business Customer Support Technician Apprentice PeterboroughJob Req ID: 54456Posting Date: 12 Feb 2026Function: ApprenticesUnit: UK BusinessLocation: Westwood, Peterborough, United KingdomSalary: 23,810.00 Business - Customer Support Technician Apprentice level 3 Duration of the study programme - 18 months Location - Saville Road, Westwood, PETERBOROUGH, PE3 7NZTo ensure effective coverage of the area and to support personal wellbeing, candidates must reside within a 30 mile commute of our work location (PE3 7NZ, Peterborough) . Please note that due to geographical coverage needs, the northern boundary is more limited, and applicants should live no more than 5 miles north of PE3 7NZ. Start date - 6th July 2026 Salary £ 23,810 Full time - Paid Apprenticeship Hours: 37.5 hrs Mon- Fri Entry Requirements You'll need to achieve five GCSEs at grades 4-9 (C or above), including English and Maths. Equivalent qualifications are accepted. Full manual driving licence Right to Work All applicants will need a full UK Right to Work for the duration of the 18-month scheme, without this we cannot accept an application. Security Checks Because of the sensitive nature of the work, you will need to go through additional personnel screening and Government SC clearance Watch this video to find out how this process works: Internal candidates will have to take on Terms & Conditions of the Apprentice role including salary and benefits.Accessibility support for CandidatesJoin us as an apprentice and you'll get dedicated support, a personal buddy, hands on exposure across the business, and the chance to build real world, transferrable skills that set you up for long term success. What we're looking for A passion for providing a fantastic service to our customers - this is the critical one! Willingness to learn, adapt, and embrace new technologies and challenges. A curious personality alongside problem solving skills. About this role Work on-site with a diverse range of customers, from small local businesses to large FTSE 100 organisations, with no two days the same. Support customers with a wide variety of needs across hardware, software, and infrastructure. Visit customer sites to install, set up, and optimise BT products and services, as well as carry out non complex repairs. Engage directly with customers-talking through ideas, resolving issues, and ensuring their services are fully optimised. Recommend suitable digital products and services to help customers get the most from their technology. Travel between customer locations as part of a dynamic, field- based role. Join a supportive team where full training is provided-technical passion and a proactive attitude matter more than prior experience. What You'll Do Work on-site across different customer locations. Install, configure, and optimise BT products, apps, and services. Carry out non complex repairs and provide deskside support for devices such as laptops, PCs, and printers. Support installations, migrations, and rollouts. Diagnose and resolve hardware and software issues. Guide customers through solutions and recommend suitable digital products and services. What You'll Learn Hands-on field engineering and customer support experience. How to install and configure BT applications and services. Diagnostic and troubleshooting techniques for hardware, software, and connectivity issues. Logical problem-solving and customer service best practice. Technical knowledge of networking, cabling, and system setups. An ICT Comms Tech Level 3 Qualification through structured apprenticeship training. Exposure to BT's innovative technologies and future-ready solutions. Your Future Career Progression opportunities within BT Group across multiple brands (EE, BT, Plusnet, Openreach). Potential to move into advanced engineering roles or leadership positions. Be part of a global technology leader committed to diversity, inclusion, and sustainability. Build a career in a growing industry with roles in field service, technical support, and beyond. Access to continuous learning and development programs to keep your skills future-ready. About the apprenticeship you'll study for This apprenticeship will last 18 months, and you'll spend a minimum 20% of your working hours will be dedicated to learning and studying. You'll also complete one "study day" a week. At the end of your hard work, you will gain an ICT Comms Tech Level 3 Qualification. The training provider is Firebrand and the college is located in Wyboston Lakes, Bedford. Location - Firebrand Training, The Willows, Great N Rd, Wyboston MK44 3AL Huge discounts on EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more Ready to Apply It's easy to apply online; just tell us about your details and current education. You will then complete 5 text-based questions and 1 video question. If successful, you will attend an interview and have the chance to ask questions you might have.BT Group will never ask for payment during recruitment. All genuine BT Group communications come or . Our Security and Legal teams are investigating and working with the authorities to stop this activity. Let's look out for one another and keep our job-seeking community safe. We look forward to receiving your application! Group was the world's first telco and our heritage in the sector is unrivalled. As home to several of the UK's most recognised and cherished brands - BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. Over the next two years, we will complete the UK's largest and most successful digital infrastructure project - connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK's best telco, reimagining the customer experience and relationship with one of this country's biggest infrastructure companies. Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.We will also offer reasonable adjustments for the selection
# Business Customer Support Technician Apprentice ChelmsfordJob Req ID: 54455Posting Date: 12 Feb 2026Function: ApprenticesUnit: UK BusinessLocation: Widford, Chelmsford, United KingdomSalary: 23,810.00 Business - Customer Support Technician Apprentice level 3 Duration of the study programme - 18 months Location - Widford Industrial Estate, Rodney Way, CHELMSFORD, CM1 3BYCandidates must reside within a 30 miles commute from the specified location, to ensure effective coverage of the area and support personal wellbeing. Start date - 6th July 2026 Salary £ 23,810 Full time - Paid Apprenticeship Hours: 37.5 hrs Mon- Fri Entry Requirements You'll need to achieve five GCSEs at grades 4-9 (C or above), including English and Maths. Equivalent qualifications are accepted. Full manual driving licence Right to Work All applicants will need a full UK Right to Work for the duration of the 18-month scheme, without this we cannot accept an application. Security Checks Because of the sensitive nature of the work, you will need to go through additional personnel screening and Government SC clearance Watch this video to find out how this process works: Internal candidates will have to take on Terms & Conditions of the Apprentice role including salary and benefits.Accessibility support for CandidatesJoin us as an apprentice and you'll get dedicated support, a personal buddy, hands on exposure across the business, and the chance to build real world, transferrable skills that set you up for long term success. What we're looking for A passion for providing a fantastic service to our customers - this is the critical one! Willingness to learn, adapt, and embrace new technologies and challenges. A curious personality alongside problem solving skills. About this role Work on-site with a diverse range of customers, from small local businesses to large FTSE 100 organisations, with no two days the same. Support customers with a wide variety of needs across hardware, software, and infrastructure. Visit customer sites to install, set up, and optimise BT products and services, as well as carry out non complex repairs. Engage directly with customers-talking through ideas, resolving issues, and ensuring their services are fully optimised. Recommend suitable digital products and services to help customers get the most from their technology. Travel between customer locations as part of a dynamic, field- based role. Join a supportive team where full training is provided-technical passion and a proactive attitude matter more than prior experience. What You'll Do Work on-site across different customer locations. Install, configure, and optimise BT products, apps, and services. Carry out non complex repairs and provide deskside support for devices such as laptops, PCs, and printers. Support installations, migrations, and rollouts. Diagnose and resolve hardware and software issues. Guide customers through solutions and recommend suitable digital products and services. What You'll Learn Hands-on field engineering and customer support experience. How to install and configure BT applications and services. Diagnostic and troubleshooting techniques for hardware, software, and connectivity issues. Logical problem-solving and customer service best practice. Technical knowledge of networking, cabling, and system setups. An ICT Comms Tech Level 3 qualification through structured apprenticeship training. Exposure to BT's innovative technologies and future-ready solutions. Your Future Career Progression opportunities within BT Group across multiple brands (EE, BT, Plusnet, Openreach). Potential to move into advanced engineering roles or leadership positions. Be part of a global technology leader committed to diversity, inclusion, and sustainability. Build a career in a growing industry with roles in field service, technical support, and beyond. Access to continuous learning and development programs to keep your skills future-ready. About the apprenticeship you'll study for This apprenticeship will last 18 months, and you'll spend a minimum 20% of your working hours will be dedicated to learning and studying. You'll also complete one "study day" a week. At the end of your hard work, you will gain an Information Communications Technician level 3 Qualification.The training provider is Firebrand and the college is located in Wyboston Lakes, Bedford. Location - Firebrand Training, The Willows, Great N Rd, Wyboston MK44 3AL Huge discounts on EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more Ready to Apply It's easy to apply online; just tell us about your details and current education. You will then complete 5 text-based questions and 1 video question. If successful, you will attend an interview and have the chance to ask questions you might have.BT Group will never ask for payment during recruitment. All genuine BT Group communications come or . Our Security and Legal teams are investigating and working with the authorities to stop this activity. Let's look out for one another and keep our job-seeking community safe. We look forward to receiving your application! Group was the world's first telco and our heritage in the sector is unrivalled. As home to several of the UK's most recognised and cherished brands - BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. Over the next two years, we will complete the UK's largest and most successful digital infrastructure project - connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK's best telco, reimagining the customer experience and relationship with one of this country's biggest infrastructure companies. Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic
Feb 15, 2026
Full time
# Business Customer Support Technician Apprentice ChelmsfordJob Req ID: 54455Posting Date: 12 Feb 2026Function: ApprenticesUnit: UK BusinessLocation: Widford, Chelmsford, United KingdomSalary: 23,810.00 Business - Customer Support Technician Apprentice level 3 Duration of the study programme - 18 months Location - Widford Industrial Estate, Rodney Way, CHELMSFORD, CM1 3BYCandidates must reside within a 30 miles commute from the specified location, to ensure effective coverage of the area and support personal wellbeing. Start date - 6th July 2026 Salary £ 23,810 Full time - Paid Apprenticeship Hours: 37.5 hrs Mon- Fri Entry Requirements You'll need to achieve five GCSEs at grades 4-9 (C or above), including English and Maths. Equivalent qualifications are accepted. Full manual driving licence Right to Work All applicants will need a full UK Right to Work for the duration of the 18-month scheme, without this we cannot accept an application. Security Checks Because of the sensitive nature of the work, you will need to go through additional personnel screening and Government SC clearance Watch this video to find out how this process works: Internal candidates will have to take on Terms & Conditions of the Apprentice role including salary and benefits.Accessibility support for CandidatesJoin us as an apprentice and you'll get dedicated support, a personal buddy, hands on exposure across the business, and the chance to build real world, transferrable skills that set you up for long term success. What we're looking for A passion for providing a fantastic service to our customers - this is the critical one! Willingness to learn, adapt, and embrace new technologies and challenges. A curious personality alongside problem solving skills. About this role Work on-site with a diverse range of customers, from small local businesses to large FTSE 100 organisations, with no two days the same. Support customers with a wide variety of needs across hardware, software, and infrastructure. Visit customer sites to install, set up, and optimise BT products and services, as well as carry out non complex repairs. Engage directly with customers-talking through ideas, resolving issues, and ensuring their services are fully optimised. Recommend suitable digital products and services to help customers get the most from their technology. Travel between customer locations as part of a dynamic, field- based role. Join a supportive team where full training is provided-technical passion and a proactive attitude matter more than prior experience. What You'll Do Work on-site across different customer locations. Install, configure, and optimise BT products, apps, and services. Carry out non complex repairs and provide deskside support for devices such as laptops, PCs, and printers. Support installations, migrations, and rollouts. Diagnose and resolve hardware and software issues. Guide customers through solutions and recommend suitable digital products and services. What You'll Learn Hands-on field engineering and customer support experience. How to install and configure BT applications and services. Diagnostic and troubleshooting techniques for hardware, software, and connectivity issues. Logical problem-solving and customer service best practice. Technical knowledge of networking, cabling, and system setups. An ICT Comms Tech Level 3 qualification through structured apprenticeship training. Exposure to BT's innovative technologies and future-ready solutions. Your Future Career Progression opportunities within BT Group across multiple brands (EE, BT, Plusnet, Openreach). Potential to move into advanced engineering roles or leadership positions. Be part of a global technology leader committed to diversity, inclusion, and sustainability. Build a career in a growing industry with roles in field service, technical support, and beyond. Access to continuous learning and development programs to keep your skills future-ready. About the apprenticeship you'll study for This apprenticeship will last 18 months, and you'll spend a minimum 20% of your working hours will be dedicated to learning and studying. You'll also complete one "study day" a week. At the end of your hard work, you will gain an Information Communications Technician level 3 Qualification.The training provider is Firebrand and the college is located in Wyboston Lakes, Bedford. Location - Firebrand Training, The Willows, Great N Rd, Wyboston MK44 3AL Huge discounts on EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more Ready to Apply It's easy to apply online; just tell us about your details and current education. You will then complete 5 text-based questions and 1 video question. If successful, you will attend an interview and have the chance to ask questions you might have.BT Group will never ask for payment during recruitment. All genuine BT Group communications come or . Our Security and Legal teams are investigating and working with the authorities to stop this activity. Let's look out for one another and keep our job-seeking community safe. We look forward to receiving your application! Group was the world's first telco and our heritage in the sector is unrivalled. As home to several of the UK's most recognised and cherished brands - BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. Over the next two years, we will complete the UK's largest and most successful digital infrastructure project - connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK's best telco, reimagining the customer experience and relationship with one of this country's biggest infrastructure companies. Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic
Select how often (in days) to receive an alert: Business Customer Support Technician Apprentice - Northolt Greenford Posting Date: 12 Feb 2026 Unit: UK Business Location: Greenford (4034), Greenford, United Kingdom Business - Customer Support Technician Apprentice level 3 Duration of the study programme - 18 months Candidates must reside within a 15 miles radius commute from the specified location, to ensure effective coverage of the area and support personal wellbeing. Start date - 6th July 2026 Apply by Date Salary £ 23,810 Outer London Weighting - annual allowance of £1,637.00 Full time - Paid Apprenticeship Hours: 37.5 hrs Mon- Fri Entry Requirements You'll need to achieve five GCSEs at grades 4-9 (C or above), including English and Maths. Equivalent qualifications are accepted. Full manual driving licence Right to Work All applicants will need a full UK Right to Work for the duration of the 18-month scheme, without this we cannot accept an application. Internal candidates will have to take on Terms & Conditions of the Apprentice role including salary and benefits. Join us as an apprentice and you'll get dedicated support, a personal buddy, hands on exposure across the business, and the chance to build real world, transferrable skills that set you up for long term success. What we're looking for A passion for providing a fantastic service to our customers - this is the critical one! Willingness to learn, adapt, and embrace new technologies and challenges. A curious personality alongside problem solving skills. About this role Work on site with a diverse range of customers, from small local businesses to large FTSE 100 organisations, with no two days the same. Support customers with a wide variety of needs across hardware, software, and infrastructure. Visit customer sites to install, set up, and optimise BT products and services, as well as carry out non complex repairs. Engage directly with customers-talking through ideas, resolving issues, and ensuring their services are fully optimised. Recommend suitable digital products and services to help customers get the most from their technology. Travel between customer locations as part of a dynamic, field based role. Join a supportive team where full training is provided-technical passion and a proactive attitude matter more than prior experience. What You'll Do Install, configure, and optimise BT products, apps, and services. Carry out non complex repairs and provide deskside support for devices such as laptops, PCs, and printers. Support installations, migrations, and rollouts. Diagnose and resolve hardware and software issues. Guide customers through solutions and recommend suitable digital products and services. What You'll Learn Hands on field engineering and customer support experience. How to install and configure BT applications and services. Diagnostic and troubleshooting techniques for hardware, software, and connectivity issues. Logical problem solving and customer service best practice. Technical knowledge of networking, cabling, and system setups. An ICT Comms Tech Level 3qualification through structured apprenticeship training. Exposure to BT's innovative technologies and future ready solutions. Progression opportunities within BT Group across multiple brands (EE, BT, Plusnet, Openreach). Potential to move into advanced engineering roles or leadership positions. Be part of a global technology leader committed to diversity, inclusion, and sustainability. Build a career in a growing industry with roles in field service, technical support, and beyond. Access to continuous learning and development programs to keep your skills future ready. About the apprenticeship you'll study for This apprenticeship will last18months,andyou'llspend a minimum20% of your working hours will be dedicated to learning and studying.You'llalso complete one "study day" a week. Atthe end of your hard work, you will gainanICT Comms Tech Level3 Qualification. The training provider is Firebrand and the college is located in Wyboston Lakes, Bedford. Location - Firebrand Training, The Willows, Great N Rd, Wyboston MK44 3AL What's in it for you? Huge discounts on EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more Ready to Apply It's easy to apply online; just tell us about your details and current education. You will then complete 5 text-based questions and 1 video question. If successful, you will attend an interview and have the chance to ask questions you might have. BT Group will never ask for payment during recruitment. All genuine BT Group communications come emails or . Our Security and Legal teams are investigating and working with the authorities to stop this activity. Let's look out for one another and keep our job seeking community safe. We look forward to receiving your application! About us BT Group was the world's first telco and our heritage in the sector is unrivalled. As home to several of the UK's most recognised and cherished brands - BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. Over the next two years, we will complete the UK's largest and most successful digital infrastructure project - connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. While we are through the most capital intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK's best telco, reimagining the customer experience and relationship with one of this country's biggest infrastructure companies. Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era. Although these roles are listed as full time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.
Feb 15, 2026
Full time
Select how often (in days) to receive an alert: Business Customer Support Technician Apprentice - Northolt Greenford Posting Date: 12 Feb 2026 Unit: UK Business Location: Greenford (4034), Greenford, United Kingdom Business - Customer Support Technician Apprentice level 3 Duration of the study programme - 18 months Candidates must reside within a 15 miles radius commute from the specified location, to ensure effective coverage of the area and support personal wellbeing. Start date - 6th July 2026 Apply by Date Salary £ 23,810 Outer London Weighting - annual allowance of £1,637.00 Full time - Paid Apprenticeship Hours: 37.5 hrs Mon- Fri Entry Requirements You'll need to achieve five GCSEs at grades 4-9 (C or above), including English and Maths. Equivalent qualifications are accepted. Full manual driving licence Right to Work All applicants will need a full UK Right to Work for the duration of the 18-month scheme, without this we cannot accept an application. Internal candidates will have to take on Terms & Conditions of the Apprentice role including salary and benefits. Join us as an apprentice and you'll get dedicated support, a personal buddy, hands on exposure across the business, and the chance to build real world, transferrable skills that set you up for long term success. What we're looking for A passion for providing a fantastic service to our customers - this is the critical one! Willingness to learn, adapt, and embrace new technologies and challenges. A curious personality alongside problem solving skills. About this role Work on site with a diverse range of customers, from small local businesses to large FTSE 100 organisations, with no two days the same. Support customers with a wide variety of needs across hardware, software, and infrastructure. Visit customer sites to install, set up, and optimise BT products and services, as well as carry out non complex repairs. Engage directly with customers-talking through ideas, resolving issues, and ensuring their services are fully optimised. Recommend suitable digital products and services to help customers get the most from their technology. Travel between customer locations as part of a dynamic, field based role. Join a supportive team where full training is provided-technical passion and a proactive attitude matter more than prior experience. What You'll Do Install, configure, and optimise BT products, apps, and services. Carry out non complex repairs and provide deskside support for devices such as laptops, PCs, and printers. Support installations, migrations, and rollouts. Diagnose and resolve hardware and software issues. Guide customers through solutions and recommend suitable digital products and services. What You'll Learn Hands on field engineering and customer support experience. How to install and configure BT applications and services. Diagnostic and troubleshooting techniques for hardware, software, and connectivity issues. Logical problem solving and customer service best practice. Technical knowledge of networking, cabling, and system setups. An ICT Comms Tech Level 3qualification through structured apprenticeship training. Exposure to BT's innovative technologies and future ready solutions. Progression opportunities within BT Group across multiple brands (EE, BT, Plusnet, Openreach). Potential to move into advanced engineering roles or leadership positions. Be part of a global technology leader committed to diversity, inclusion, and sustainability. Build a career in a growing industry with roles in field service, technical support, and beyond. Access to continuous learning and development programs to keep your skills future ready. About the apprenticeship you'll study for This apprenticeship will last18months,andyou'llspend a minimum20% of your working hours will be dedicated to learning and studying.You'llalso complete one "study day" a week. Atthe end of your hard work, you will gainanICT Comms Tech Level3 Qualification. The training provider is Firebrand and the college is located in Wyboston Lakes, Bedford. Location - Firebrand Training, The Willows, Great N Rd, Wyboston MK44 3AL What's in it for you? Huge discounts on EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more Ready to Apply It's easy to apply online; just tell us about your details and current education. You will then complete 5 text-based questions and 1 video question. If successful, you will attend an interview and have the chance to ask questions you might have. BT Group will never ask for payment during recruitment. All genuine BT Group communications come emails or . Our Security and Legal teams are investigating and working with the authorities to stop this activity. Let's look out for one another and keep our job seeking community safe. We look forward to receiving your application! About us BT Group was the world's first telco and our heritage in the sector is unrivalled. As home to several of the UK's most recognised and cherished brands - BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. Over the next two years, we will complete the UK's largest and most successful digital infrastructure project - connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. While we are through the most capital intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK's best telco, reimagining the customer experience and relationship with one of this country's biggest infrastructure companies. Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era. Although these roles are listed as full time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.
Select how often (in days) to receive an alert: Business Customer Support Technician Apprentice Sunbury Posting Date: 12 Feb 2026 Unit: UK Business Location: Grenn Street, Sunbury on Thames, United Kingdom Business - Customer Support Technician Apprentice level 3 Duration of the study programme - 18 months Location - 1 Hanworth Road, ,SUNBURY-ON-THAMES, TW16 5DJ Candidates must reside within a 20 miles commute from the specified location, to ensure effective coverage of the area and support personal wellbeing. Start date - 6th July 2026 Salary £23,810 Full time - Paid Apprenticeship Hours: 37.5 hrs Mon- Fri Entry Requirements You'll need to achieve five GCSEs at grades 4-9 (C or above), including English and Maths. Equivalent qualifications are accepted. Full manual driving licence Right to Work All applicants will need a full UK Right to Work for the duration of the 18 month scheme, without this we cannot accept an application. Internal candidates will have to take on Terms & Conditions of the Apprentice role including salary and benefits. Join us as an apprentice and you'll get dedicated support, a personal buddy, hands on exposure across the business, and the chance to build real world, transferrable skills that set you up for long term success. What we're looking for A passion for providing a fantastic service to our customers - this is the critical one! Willingness to learn, adapt, and embrace new technologies and challenges. A curious personality alongside problem solving skills. About this role Work on site with a diverse range of customers, from small local businesses to large FTSE 100 organisations, with no two days the same. Support customers with a wide variety of needs across hardware, software, and infrastructure. Visit customer sites to install, set up, and optimise BT products and services, as well as carry out non complex repairs. Engage directly with customers-talking through ideas, resolving issues, and ensuring their services are fully optimised. Recommend suitable digital products and services to help customers get the most from their technology. Travel between customer locations as part of a dynamic, field based role. Join a supportive team where full training is provided-technical passion and a proactive attitude matter more than prior experience. What You'll Do Install, configure, and optimise BT products, apps, and services. Carry out non complex repairs and provide deskside support for devices such as laptops, PCs, and printers. Support installations, migrations, and rollouts. Diagnose and resolve hardware and software issues. Guide customers through solutions and recommend suitable digital products and services. What You'll Learn Hands on field engineering and customer support experience. How to install and configure BT applications and services. Diagnostic and troubleshooting techniques for hardware, software, and connectivity issues. Logical problem solving and customer service best practice. Technical knowledge of networking, cabling, and system setups. An ICT Comms Tech level 3 Qualification through structured apprenticeship training. Exposure to BT's innovative technologies and future ready solutions. Progression opportunities within BT Group across multiple brands (EE, BT, Plusnet, Openreach). Potential to move into advanced engineering roles or leadership positions. Be part of a global technology leader committed to diversity, inclusion, and sustainability. Build a career in a growing industry with roles in field service, technical support, and beyond. Access to continuous learning and development programs to keep your skills future ready. About the apprenticeship you'll study for This apprenticeship will last 18 months, and you'll spend a minimum 20% of your working hours dedicated to learning and studying. You'll also complete one "study day" a week. At the end of your hard work, you will gain an ICT Comms Tech Level3 Qualification. The training provider is Firebrand and the college is located in Wyboston Lakes, Bedford. Location Firebrand Training, The Willows, Great N Rd, Wyboston MK44 3AL What's in it for you? Huge discounts on EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more Ready to Apply It's easy to apply online; just tell us about your details and current education. You will then complete 5 text based questions and 1 video question. If successful, you will attend an interview and have the chance to ask questions you might have. BT Group will never ask for payment during recruitment. All genuine BT Group communications come emails or . Our Security and Legal teams are investigating and working with the authorities to stop this activity. Let's look out for one another and keep our job seeking community safe. We look forward to receiving your application! About us BT Group was the world's first telco and our heritage in the sector is unrivalled. As home to several of the UK's most recognised and cherished brands - BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. Over the next two years, we will complete the UK's largest and most successful digital infrastructure project - connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. While we are through the most capital intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK's best telco, reimagining the customer experience and relationship with one of this country's biggest infrastructure companies. Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era. Although these roles are listed as full time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.
Feb 15, 2026
Full time
Select how often (in days) to receive an alert: Business Customer Support Technician Apprentice Sunbury Posting Date: 12 Feb 2026 Unit: UK Business Location: Grenn Street, Sunbury on Thames, United Kingdom Business - Customer Support Technician Apprentice level 3 Duration of the study programme - 18 months Location - 1 Hanworth Road, ,SUNBURY-ON-THAMES, TW16 5DJ Candidates must reside within a 20 miles commute from the specified location, to ensure effective coverage of the area and support personal wellbeing. Start date - 6th July 2026 Salary £23,810 Full time - Paid Apprenticeship Hours: 37.5 hrs Mon- Fri Entry Requirements You'll need to achieve five GCSEs at grades 4-9 (C or above), including English and Maths. Equivalent qualifications are accepted. Full manual driving licence Right to Work All applicants will need a full UK Right to Work for the duration of the 18 month scheme, without this we cannot accept an application. Internal candidates will have to take on Terms & Conditions of the Apprentice role including salary and benefits. Join us as an apprentice and you'll get dedicated support, a personal buddy, hands on exposure across the business, and the chance to build real world, transferrable skills that set you up for long term success. What we're looking for A passion for providing a fantastic service to our customers - this is the critical one! Willingness to learn, adapt, and embrace new technologies and challenges. A curious personality alongside problem solving skills. About this role Work on site with a diverse range of customers, from small local businesses to large FTSE 100 organisations, with no two days the same. Support customers with a wide variety of needs across hardware, software, and infrastructure. Visit customer sites to install, set up, and optimise BT products and services, as well as carry out non complex repairs. Engage directly with customers-talking through ideas, resolving issues, and ensuring their services are fully optimised. Recommend suitable digital products and services to help customers get the most from their technology. Travel between customer locations as part of a dynamic, field based role. Join a supportive team where full training is provided-technical passion and a proactive attitude matter more than prior experience. What You'll Do Install, configure, and optimise BT products, apps, and services. Carry out non complex repairs and provide deskside support for devices such as laptops, PCs, and printers. Support installations, migrations, and rollouts. Diagnose and resolve hardware and software issues. Guide customers through solutions and recommend suitable digital products and services. What You'll Learn Hands on field engineering and customer support experience. How to install and configure BT applications and services. Diagnostic and troubleshooting techniques for hardware, software, and connectivity issues. Logical problem solving and customer service best practice. Technical knowledge of networking, cabling, and system setups. An ICT Comms Tech level 3 Qualification through structured apprenticeship training. Exposure to BT's innovative technologies and future ready solutions. Progression opportunities within BT Group across multiple brands (EE, BT, Plusnet, Openreach). Potential to move into advanced engineering roles or leadership positions. Be part of a global technology leader committed to diversity, inclusion, and sustainability. Build a career in a growing industry with roles in field service, technical support, and beyond. Access to continuous learning and development programs to keep your skills future ready. About the apprenticeship you'll study for This apprenticeship will last 18 months, and you'll spend a minimum 20% of your working hours dedicated to learning and studying. You'll also complete one "study day" a week. At the end of your hard work, you will gain an ICT Comms Tech Level3 Qualification. The training provider is Firebrand and the college is located in Wyboston Lakes, Bedford. Location Firebrand Training, The Willows, Great N Rd, Wyboston MK44 3AL What's in it for you? Huge discounts on EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more Ready to Apply It's easy to apply online; just tell us about your details and current education. You will then complete 5 text based questions and 1 video question. If successful, you will attend an interview and have the chance to ask questions you might have. BT Group will never ask for payment during recruitment. All genuine BT Group communications come emails or . Our Security and Legal teams are investigating and working with the authorities to stop this activity. Let's look out for one another and keep our job seeking community safe. We look forward to receiving your application! About us BT Group was the world's first telco and our heritage in the sector is unrivalled. As home to several of the UK's most recognised and cherished brands - BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. Over the next two years, we will complete the UK's largest and most successful digital infrastructure project - connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. While we are through the most capital intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK's best telco, reimagining the customer experience and relationship with one of this country's biggest infrastructure companies. Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era. Although these roles are listed as full time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.
Phillip Waters Motor Engineers LTD
Eastbourne, Sussex
Vehicle technician required. Our highly regarded, long established independent garage is currently looking for an experienced mechanic. The successful candidate must have extensive knowledge on all vehicle types. Responsibilities include: Diagnose and repair vehicles. Maintain vehicle health and appearance. Perform regular vehicle inspections. Keep the customer's vehicle in good condition. Perform general maintenance on cars and vans. Use hand tools to disassemble and repair vehicles. Carry out MOT repairs as required. Job Types: Full-time, Permanent Pay: From £37,500.00 per year Benefits: Company pension Free parking On-site parking Sick pay Application question(s): Are you within 45 minute commuting distance to uckfield? Experience: Motor Vehicle Technician/ Mechanic: 3 years (required) Licence/Certification: Full Driving License (required) Work authorisation: United Kingdom (required) Work Location: In person Reference ID: Mechanic
Feb 15, 2026
Full time
Vehicle technician required. Our highly regarded, long established independent garage is currently looking for an experienced mechanic. The successful candidate must have extensive knowledge on all vehicle types. Responsibilities include: Diagnose and repair vehicles. Maintain vehicle health and appearance. Perform regular vehicle inspections. Keep the customer's vehicle in good condition. Perform general maintenance on cars and vans. Use hand tools to disassemble and repair vehicles. Carry out MOT repairs as required. Job Types: Full-time, Permanent Pay: From £37,500.00 per year Benefits: Company pension Free parking On-site parking Sick pay Application question(s): Are you within 45 minute commuting distance to uckfield? Experience: Motor Vehicle Technician/ Mechanic: 3 years (required) Licence/Certification: Full Driving License (required) Work authorisation: United Kingdom (required) Work Location: In person Reference ID: Mechanic
Business Customer Support Technician Apprentice Gloucester Posting Date: 12 Feb 2026 Unit: UK Business Location: St Oswalds Road, Gloucester, United Kingdom Business - Customer Support Technician Apprentice Level 3 Duration of the study programme - 18 months Location- Hempsted Lane, GLOUCESTER, GL2 5BT Candidates must reside within a 25 miles commute from the specified location, to ensure effective coverage of the area and support personal wellbeing. Start date - 6th July 2026 Salary £23,810 Full time - Paid Apprenticeship Hours: 37.5 hrs Mon- Fri Entry Requirements You'll need to achieve five GCSEs at grades 4-9 (C or above), including English and Maths. Equivalent qualifications are accepted. Full manual driving licence Right to Work All applicants will need a full UK Right to Work for theduration of the 18-month scheme, without this we cannot accept an application. Internal candidates will have to take on Terms & Conditions of the Apprentice role including salary and benefits. Join us as an apprentice and you'll get dedicated support, a personal buddy, hands on exposure across the business, and the chance to build real world, transferrable skills that set you up for long term success. What we're looking for A passion for providing a fantastic service to our customers - this is the critical one! Willingness to learn, adapt, and embrace new technologies and challenges. A curious personality alongside problem solving skills. About this role Work on-site with a diverse range of customers, from small local businesses to large FTSE 100 organisations, with no two days the same. Support customers with a wide variety of needs across hardware, software, and infrastructure. Visit customer sites to install, set up, and optimise BT products and services, as well as carry out non complex repairs. Engage directly with customers-talking through ideas, resolving issues, and ensuring their services are fully optimised. Recommend suitable digital products and services to help customers get the most from their technology. Travel between customer locations as part of a dynamic, field based role. Join a supportive team where full training is provided-technical passion and a proactive attitude matter more than prior experience. What You'll Do Install, configure, and optimise BT products, apps, and services. Carry out non complex repairs and provide deskside support for devices such as laptops, PCs, and printers. Support installations, migrations, and rollouts. Diagnose and resolve hardware and software issues. Guide customers through solutions and recommend suitable digital products and services. What You'll Learn Hands on field engineering and customer support experience. How to install and configure BT applications and services. Diagnostic and troubleshooting techniques for hardware, software, and connectivity issues. Logical problem solving and customer service best practice. Technical knowledge of networking, cabling, and system setups. An ICT Comms Tech Level 3 qualification through structured apprenticeship training. Exposure to BT's innovative technologies and future ready solutions. Progression opportunities within BT Group across multiple brands (EE, BT, Plusnet, Openreach). Potential to move into advanced engineering roles or leadership positions. Be part of a global technology leader committed to diversity, inclusion, and sustainability. Build a career in a growing industry with roles in field service, technical support, and beyond. Access to continuous learning and development programs to keep your skills future ready. About the apprenticeship you'll study for This apprenticeship will last 18 months, and you'll spend a minimum 20% of your working hours dedicated to learning and studying. You'll also complete one "study day" a week. At the end of your hard work, you will gain an ICT Comms Tech Level3 Qualification. The training provider is Firebrand and the college is located in Wyboston Lakes, Bedford. Location - Firebrand Training, The Willows, Great N Rd, Wyboston MK44 3AL What's in it for you? Huge discounts on EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more Ready to Apply It's easy to apply online; just tell us about your details and current education. You will then complete 5 text-based questions and 1 video question. If successful, you will attend an interview and have the chance to ask questions you might have. BT Group will never ask for payment during recruitment. All genuine BT Group communications come emails or Our Security and Legal teams are investigating and working with the authorities to stop this activity. Let's look out for one another and keep our job seeking community safe. We look forward to receiving your application! About us BT Group was the world's first telco and our heritage in the sector is unrivalled. As home to several of the UK's most recognised and cherished brands - BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. Over the next two years, we will complete the UK's largest and most successful digital infrastructure project - connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. While we are through the most capital intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK's best telco, reimagining the customer experience and relationship with one of this country's biggest infrastructure companies. Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era. Although these roles are listed as full time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.
Feb 15, 2026
Full time
Business Customer Support Technician Apprentice Gloucester Posting Date: 12 Feb 2026 Unit: UK Business Location: St Oswalds Road, Gloucester, United Kingdom Business - Customer Support Technician Apprentice Level 3 Duration of the study programme - 18 months Location- Hempsted Lane, GLOUCESTER, GL2 5BT Candidates must reside within a 25 miles commute from the specified location, to ensure effective coverage of the area and support personal wellbeing. Start date - 6th July 2026 Salary £23,810 Full time - Paid Apprenticeship Hours: 37.5 hrs Mon- Fri Entry Requirements You'll need to achieve five GCSEs at grades 4-9 (C or above), including English and Maths. Equivalent qualifications are accepted. Full manual driving licence Right to Work All applicants will need a full UK Right to Work for theduration of the 18-month scheme, without this we cannot accept an application. Internal candidates will have to take on Terms & Conditions of the Apprentice role including salary and benefits. Join us as an apprentice and you'll get dedicated support, a personal buddy, hands on exposure across the business, and the chance to build real world, transferrable skills that set you up for long term success. What we're looking for A passion for providing a fantastic service to our customers - this is the critical one! Willingness to learn, adapt, and embrace new technologies and challenges. A curious personality alongside problem solving skills. About this role Work on-site with a diverse range of customers, from small local businesses to large FTSE 100 organisations, with no two days the same. Support customers with a wide variety of needs across hardware, software, and infrastructure. Visit customer sites to install, set up, and optimise BT products and services, as well as carry out non complex repairs. Engage directly with customers-talking through ideas, resolving issues, and ensuring their services are fully optimised. Recommend suitable digital products and services to help customers get the most from their technology. Travel between customer locations as part of a dynamic, field based role. Join a supportive team where full training is provided-technical passion and a proactive attitude matter more than prior experience. What You'll Do Install, configure, and optimise BT products, apps, and services. Carry out non complex repairs and provide deskside support for devices such as laptops, PCs, and printers. Support installations, migrations, and rollouts. Diagnose and resolve hardware and software issues. Guide customers through solutions and recommend suitable digital products and services. What You'll Learn Hands on field engineering and customer support experience. How to install and configure BT applications and services. Diagnostic and troubleshooting techniques for hardware, software, and connectivity issues. Logical problem solving and customer service best practice. Technical knowledge of networking, cabling, and system setups. An ICT Comms Tech Level 3 qualification through structured apprenticeship training. Exposure to BT's innovative technologies and future ready solutions. Progression opportunities within BT Group across multiple brands (EE, BT, Plusnet, Openreach). Potential to move into advanced engineering roles or leadership positions. Be part of a global technology leader committed to diversity, inclusion, and sustainability. Build a career in a growing industry with roles in field service, technical support, and beyond. Access to continuous learning and development programs to keep your skills future ready. About the apprenticeship you'll study for This apprenticeship will last 18 months, and you'll spend a minimum 20% of your working hours dedicated to learning and studying. You'll also complete one "study day" a week. At the end of your hard work, you will gain an ICT Comms Tech Level3 Qualification. The training provider is Firebrand and the college is located in Wyboston Lakes, Bedford. Location - Firebrand Training, The Willows, Great N Rd, Wyboston MK44 3AL What's in it for you? Huge discounts on EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more Ready to Apply It's easy to apply online; just tell us about your details and current education. You will then complete 5 text-based questions and 1 video question. If successful, you will attend an interview and have the chance to ask questions you might have. BT Group will never ask for payment during recruitment. All genuine BT Group communications come emails or Our Security and Legal teams are investigating and working with the authorities to stop this activity. Let's look out for one another and keep our job seeking community safe. We look forward to receiving your application! About us BT Group was the world's first telco and our heritage in the sector is unrivalled. As home to several of the UK's most recognised and cherished brands - BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. Over the next two years, we will complete the UK's largest and most successful digital infrastructure project - connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. While we are through the most capital intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK's best telco, reimagining the customer experience and relationship with one of this country's biggest infrastructure companies. Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era. Although these roles are listed as full time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.
Architectural Technician Location: West Sussex Salary: 30,000 to 34,000 DOE An award winning AJ100 architectural practice is seeking an Architectural Technician to join its modern and highly sociable studio in West Sussex. The team delivers a diverse portfolio of projects across the residential, education, commercial, healthcare and hospitality sectors, with a strong emphasis on sustainable and people centred design. Benefits: Regular social events and European study trips Enhanced maternity and paternity leave Employee Assistance Programme and eye care support Structured internal and external CPD programme Mentorship scheme and organised site visits Clear progression opportunities within a collaborative practice Flexible working arrangements considered Key Responsibilities: Support the technical delivery of medium to large scale residential projects Prepare detailed drawing packages across multiple RIBA stages Produce accurate plans, elevations, sections and construction details Assist with building regulations submissions and technical compliance Coordinate with consultants and internal teams to ensure well resolved project information Attend site meetings and contribute to the smooth delivery of projects About You: Relevant qualification in Architectural Technology or a related discipline CIAT membership or working towards chartership desirable Minimum 1 year UK practice experience, ideally within residential projects Proficient in AutoCAD, with Revit experience advantageous Strong technical knowledge and understanding of UK Building Regulations Excellent attention to detail and problem solving skills Confident communicator with a proactive and collaborative approach To apply, please call Sophie on (phone number removed) or alternatively, send your CV and Portfolio across to (url removed). I look forward to hearing from you soon.
Feb 15, 2026
Full time
Architectural Technician Location: West Sussex Salary: 30,000 to 34,000 DOE An award winning AJ100 architectural practice is seeking an Architectural Technician to join its modern and highly sociable studio in West Sussex. The team delivers a diverse portfolio of projects across the residential, education, commercial, healthcare and hospitality sectors, with a strong emphasis on sustainable and people centred design. Benefits: Regular social events and European study trips Enhanced maternity and paternity leave Employee Assistance Programme and eye care support Structured internal and external CPD programme Mentorship scheme and organised site visits Clear progression opportunities within a collaborative practice Flexible working arrangements considered Key Responsibilities: Support the technical delivery of medium to large scale residential projects Prepare detailed drawing packages across multiple RIBA stages Produce accurate plans, elevations, sections and construction details Assist with building regulations submissions and technical compliance Coordinate with consultants and internal teams to ensure well resolved project information Attend site meetings and contribute to the smooth delivery of projects About You: Relevant qualification in Architectural Technology or a related discipline CIAT membership or working towards chartership desirable Minimum 1 year UK practice experience, ideally within residential projects Proficient in AutoCAD, with Revit experience advantageous Strong technical knowledge and understanding of UK Building Regulations Excellent attention to detail and problem solving skills Confident communicator with a proactive and collaborative approach To apply, please call Sophie on (phone number removed) or alternatively, send your CV and Portfolio across to (url removed). I look forward to hearing from you soon.
