Our Assistant Store Managers are at the heart of our business acting as our biggest brand ambassadors. Often the first point of contact for customers visiting our network of showrooms, they are both inspired and empowered to support our customers in growing their homes by assisting them in choosing the perfect pieces of furniture and accessories from our broad range of products. They achieve this with every customer by being commercially minded and adopting a consultative sales approach using their expert knowledge of our comprehensive product range to deliver an exceptional experience on every occasion. In addition, they work closely with the Store Manager to support the store's overall success and step up to manage in their absence. This commitment to high performance is recognised and rewarded through our generous, industry-leading uncapped commission scheme, which ensures that all our Retail colleagues are rewarded for their dedication and hard work. About The Role Core Responsibilities Take ownership of overall showroom sales performance and effectively manage all areas of the business to ensure targets are consistently achieved. Maximise showroom profitability by developing a culture where highly motivated individuals can successfully meet and exceed targets. Support continual performance improvement of Retail Sales Advisors and Assistant Store Managers by regularly setting clear expectations and developing the team through sales observations, feedback, training, and reviews. Recruit and onboard industry-leading Retail Sales Advisors by following recruitment and probation guidelines. Ensure the showroom is fully compliant in all areas of Health and Safety, finance, sales, FCA Regulations, GDPR, and stock control. Create a safe, comfortable, and up-to-date trading environment, ensuring the showroom is always ready to trade, displaying the correct promotional activity, and inviting our guests. Work with the team to share their expert knowledge of extensive product ranges and services and provide all customers with an exceptional experience. Utilise systems to ensure all customer information is processed compliantly, efficiently, and correctly following all Oak Furnitureland procedures and policies. Encourage and deliver a seamless omnichannel customer journey by recommending and using digital resources and marketing tools to help customers make informed purchase decisions. Manage daily operations of the showroom, ensuring smooth and efficient functioning. Coordinate with the Visual Merchandising Team to ensure that all displays are up-to-date and visually appealing. Foster a positive and collaborative team environment, encouraging open communication and teamwork. Conduct regular team meetings to update colleagues on performance, new products, and company policies. Develop colleagues using all available tools and resources to ensure all team members have the skills and knowledge required to perform their roles effectively. Analyse sales data and market trends to develop strategies for increasing sales and profitability. Skills and Experience Capable of leading, coaching, and developing a competitive sales team that consistently meets their goals and targets. Effective leader who leads by example and can communicate confidently and clearly through daily management of shop floor behaviours. Build colleague's commitment and energise them to work towards goals and targets. Experience in successfully managing a large turnover retail store, ideally from a furniture retailer or heavily incentivised big-ticket sales environment. Proven track record of delivering successful businesses that operate within a consultative selling environment. Experience in leading sales teams to sell and promote products and services in an informative, engaging, and professional manner by demonstrating in-depth knowledge of the extensive product range. Understanding of the regulatory frameworks associated with this sector and role, with relevant experience enabling the following and delivering of set policies and procedures. £44,650 to £49,450 per annum. In addition, our Assistant Store Managers work towards a store target offering uncapped commission rates of up to 4% on all sales. Working Hours This is a full-time role working 40 hours per week, 5 out of 7 days, with one weekend off every six. This position may suit individuals with previous skills or experience gained from the following roles: Deputy Sales Manager, Deputy Store Manager, Assistant Retail Manager, Senior Sales Advisor, Senior Sales Consultant, Senior Sales Executive or Sales Supervisor. Exclusive Employee Discounts: Enjoy unbeatable savings on all Oak Furnitureland products after completing your probation period. Generous Holiday Allowance: Benefit from 20 days of holiday each year (excluding Bank Holidays), giving you ample time to relax and recharge. Celebrate Your Special Day: Take an extra day off to celebrate your birthday or another special occasion important to you! Flexible Hybrid Working: Our hybrid working model offers the best of both worlds, balancing office and home life. My Rewards Programme: Unlock incredible savings and enjoy exclusive discounts on essentials and luxuries, from dining out and grocery shopping to entertainment, holidays, and gym memberships. Competitive Pension Scheme: Secure your future with a 4% employee contribution, matched by the company. Comprehensive Life Assurance: Receive free coverage worth at least twice your annual salary, ensuring peace of mind up to age 65. Continued Development: Enhance your skills and support your future career advancement with ongoing training and growth opportunities within the company. Supportive Employee Assistance Programme: Access professional counselling services via phone or in person whenever needed. Convenient Free On-site Parking: Enjoy the convenience and ease of free parking at our location. Company Information Oak Furnitureland launched in 2006. Our brand was built on ensuring our customers could access high-quality hardwood furniture at affordable prices, and we were predominantly known for our range of well-crafted cabinetry. Fast-forward to today, and you'll discover our commitment to using quality materials and creating furniture built to last hasn't changed. We still offer great value for money, too, but what you'll discover now is an evolution that's seen us expand our categories and styles of furniture so that we can offer something for every home. Not only do we offer fantastic home furniture, but we are also a great place to work. Our colleagues are valued, feel connected to the business, and are provided with an environment where they can flourish, contribute, and develop their careers. To support us, we are guided by our company's purpose of 'helping people make their house a real home', which is underpinned by our values: We are adaptable We are experts We are authentic We are one team We put our customers first. Our mission is to build an open and inclusive work environment where all colleagues have equal opportunity and access to development, progression and growth. We strive to recruit and retain diverse talent representative of our customer demographic. We have an inclusive environment where everyone can be themselves and are driven by the same purpose and values. As we endeavour to create a workplace that reflects our diverse customer base and the communities in which we live and work, we strongly encourage applications from individuals belonging to minority and underrepresented groups. We are committed to fairness in how we hire new colleagues and if you require any additional support to help you through the process, we're happy to make the necessary adjustments for anyone who needs them. Please know that any offer is subject to references and a DBS check.
Aug 17, 2025
Full time
Our Assistant Store Managers are at the heart of our business acting as our biggest brand ambassadors. Often the first point of contact for customers visiting our network of showrooms, they are both inspired and empowered to support our customers in growing their homes by assisting them in choosing the perfect pieces of furniture and accessories from our broad range of products. They achieve this with every customer by being commercially minded and adopting a consultative sales approach using their expert knowledge of our comprehensive product range to deliver an exceptional experience on every occasion. In addition, they work closely with the Store Manager to support the store's overall success and step up to manage in their absence. This commitment to high performance is recognised and rewarded through our generous, industry-leading uncapped commission scheme, which ensures that all our Retail colleagues are rewarded for their dedication and hard work. About The Role Core Responsibilities Take ownership of overall showroom sales performance and effectively manage all areas of the business to ensure targets are consistently achieved. Maximise showroom profitability by developing a culture where highly motivated individuals can successfully meet and exceed targets. Support continual performance improvement of Retail Sales Advisors and Assistant Store Managers by regularly setting clear expectations and developing the team through sales observations, feedback, training, and reviews. Recruit and onboard industry-leading Retail Sales Advisors by following recruitment and probation guidelines. Ensure the showroom is fully compliant in all areas of Health and Safety, finance, sales, FCA Regulations, GDPR, and stock control. Create a safe, comfortable, and up-to-date trading environment, ensuring the showroom is always ready to trade, displaying the correct promotional activity, and inviting our guests. Work with the team to share their expert knowledge of extensive product ranges and services and provide all customers with an exceptional experience. Utilise systems to ensure all customer information is processed compliantly, efficiently, and correctly following all Oak Furnitureland procedures and policies. Encourage and deliver a seamless omnichannel customer journey by recommending and using digital resources and marketing tools to help customers make informed purchase decisions. Manage daily operations of the showroom, ensuring smooth and efficient functioning. Coordinate with the Visual Merchandising Team to ensure that all displays are up-to-date and visually appealing. Foster a positive and collaborative team environment, encouraging open communication and teamwork. Conduct regular team meetings to update colleagues on performance, new products, and company policies. Develop colleagues using all available tools and resources to ensure all team members have the skills and knowledge required to perform their roles effectively. Analyse sales data and market trends to develop strategies for increasing sales and profitability. Skills and Experience Capable of leading, coaching, and developing a competitive sales team that consistently meets their goals and targets. Effective leader who leads by example and can communicate confidently and clearly through daily management of shop floor behaviours. Build colleague's commitment and energise them to work towards goals and targets. Experience in successfully managing a large turnover retail store, ideally from a furniture retailer or heavily incentivised big-ticket sales environment. Proven track record of delivering successful businesses that operate within a consultative selling environment. Experience in leading sales teams to sell and promote products and services in an informative, engaging, and professional manner by demonstrating in-depth knowledge of the extensive product range. Understanding of the regulatory frameworks associated with this sector and role, with relevant experience enabling the following and delivering of set policies and procedures. £44,650 to £49,450 per annum. In addition, our Assistant Store Managers work towards a store target offering uncapped commission rates of up to 4% on all sales. Working Hours This is a full-time role working 40 hours per week, 5 out of 7 days, with one weekend off every six. This position may suit individuals with previous skills or experience gained from the following roles: Deputy Sales Manager, Deputy Store Manager, Assistant Retail Manager, Senior Sales Advisor, Senior Sales Consultant, Senior Sales Executive or Sales Supervisor. Exclusive Employee Discounts: Enjoy unbeatable savings on all Oak Furnitureland products after completing your probation period. Generous Holiday Allowance: Benefit from 20 days of holiday each year (excluding Bank Holidays), giving you ample time to relax and recharge. Celebrate Your Special Day: Take an extra day off to celebrate your birthday or another special occasion important to you! Flexible Hybrid Working: Our hybrid working model offers the best of both worlds, balancing office and home life. My Rewards Programme: Unlock incredible savings and enjoy exclusive discounts on essentials and luxuries, from dining out and grocery shopping to entertainment, holidays, and gym memberships. Competitive Pension Scheme: Secure your future with a 4% employee contribution, matched by the company. Comprehensive Life Assurance: Receive free coverage worth at least twice your annual salary, ensuring peace of mind up to age 65. Continued Development: Enhance your skills and support your future career advancement with ongoing training and growth opportunities within the company. Supportive Employee Assistance Programme: Access professional counselling services via phone or in person whenever needed. Convenient Free On-site Parking: Enjoy the convenience and ease of free parking at our location. Company Information Oak Furnitureland launched in 2006. Our brand was built on ensuring our customers could access high-quality hardwood furniture at affordable prices, and we were predominantly known for our range of well-crafted cabinetry. Fast-forward to today, and you'll discover our commitment to using quality materials and creating furniture built to last hasn't changed. We still offer great value for money, too, but what you'll discover now is an evolution that's seen us expand our categories and styles of furniture so that we can offer something for every home. Not only do we offer fantastic home furniture, but we are also a great place to work. Our colleagues are valued, feel connected to the business, and are provided with an environment where they can flourish, contribute, and develop their careers. To support us, we are guided by our company's purpose of 'helping people make their house a real home', which is underpinned by our values: We are adaptable We are experts We are authentic We are one team We put our customers first. Our mission is to build an open and inclusive work environment where all colleagues have equal opportunity and access to development, progression and growth. We strive to recruit and retain diverse talent representative of our customer demographic. We have an inclusive environment where everyone can be themselves and are driven by the same purpose and values. As we endeavour to create a workplace that reflects our diverse customer base and the communities in which we live and work, we strongly encourage applications from individuals belonging to minority and underrepresented groups. We are committed to fairness in how we hire new colleagues and if you require any additional support to help you through the process, we're happy to make the necessary adjustments for anyone who needs them. Please know that any offer is subject to references and a DBS check.
The Rodial Group was founded by London-based entrepreneur, speaker and best-selling author Maria Hatzistefanis in 1999. She has been creating bestselling skincare for over 25 years for skincare sister brands Rodial and Nip + Fab. Rodial, with its hi-tech, innovative and iconic skincare and complexion products, is loved and used by customers and high-profile names around the world, while Nip + Fab's mission is simple: to provide customers with luxury, science-based skincare formulations at high-street prices and empower them with ingredient knowledge. We are a female-led and founded independent group and live by our values. We champion each other and encourage ourselves and our customers to aim high through our products, events, engagements, publications and high-profile partnerships. Today, both Rodial and Nip + Fab products are available worldwide in 30+ countries, in both prestigious luxury department stores and multiple high-street retailers and pharmacies. The Opportunity The Senior Organic Social Media Manager will be responsible for establishing process and commercial KPI's for our ongoing organic social execution. Managing a team of two, you will build a robust strategy and ensure execution of organic social across current channels, as well as expanding to new channels and territories. You will bring a by channel execution strategy firmly to the forefront of the top of funnel element of our digital marketing strategy. You will be the custodian of the brand across our social channels, curating journeys and experiences with the Nip+Fab brand across platforms. You will have an initial focus on Meta, building to TikTok, YouTube, Pinterest and beyond with expanded resource and organic social focus versus current execution. You will optimise and build upon existing following, carving out a deep understanding of our customer profile and their needs by channel, ensuring execution of tailored content to that need throughout an annual planner. You will work across the marketing team to ensure the social strategy is built in line with influencer partnership and community and brand strategies, with the ultimate goal of supporting DTC customer acquisition and loyalty across our omnichannel approach. Constant review and optimisation of analytics and changing customer profile will be key to success in this role, ensuring the customer is listened to and that this is communicated across teams. You will work closely with the Community Experience Manager to ensure on brand, authentic, customer results focused communication is achieved across all channels. As a pioneering brand on social media in the early 2010's, Nip+Fab has built a loyal following through the Instagram platform and is seeing strong growth in following across Meta platforms as our customer profile diversifies. You will work with all partners to curate authentic content which embodies Nip+Fab's ambition to be the most efficacious brand within mass self-select facial skincare, with customer results our number one priority. Ensuring a timely execution of asset creation, copy writing and story telling on both established and new channels will be essential, with the support of your team of two. You will support the development of the Organic Social Media Manager and Organic Social Media Executive to both implement your strategy and content plan, alongside development of their own skill base to support future internal career growth. You will be responsible for setting KPI's for each organic channel with approval from the Head of Marketing. You will work closely with our Senior Digital Marketing Manager and Influencer Partnership Manager to build succinct strategies of content, which are timed for seamless interaction across the digital marketing funnel for consumers. You will also ensure alignment to DTC focuses for conversion at the time, working within a critical path and gate process managed by the Head of Marketing. You will manage a small budget of asset creation costs, planning and executing shoots and creative days to feed your organic social strategy across platform. You will source partnerships from creative freelancers where necessary and the internal resource does not exist in house to execute. A dynamic, hands-on role, you will be at the forefront of how consumers perceive the Nip+Fab brand. You will be prepared to always get involved across the brand and have your voice heard, to believe deeply in our mission to bring real results to real people at accessible prices and have a "make it happen" attitude. As an independent, family run business, the autonomy in role and the ability to create change and exceed customer expectations will be inherently as important to you as they are to the brand. Please note this role is 4 days a week in our W11 office, with Friday's working from home. To be successful in this role you will need the following: Experience in a proven start-up /challenger brand environment of rapid growth within beauty Previous experience at this level, particularly in building segmented strategies by channel for a brand with a broad spectrum of consumer profiles Strong analytical skills for evaluating site analytics and customer data to report against business KPI's and provide invaluable insight to senior stakeholders to help shape ongoing marketing strategy and new market strategy An interest in commercial awareness and knowledge of overall business P&L and strategy
Aug 16, 2025
Full time
The Rodial Group was founded by London-based entrepreneur, speaker and best-selling author Maria Hatzistefanis in 1999. She has been creating bestselling skincare for over 25 years for skincare sister brands Rodial and Nip + Fab. Rodial, with its hi-tech, innovative and iconic skincare and complexion products, is loved and used by customers and high-profile names around the world, while Nip + Fab's mission is simple: to provide customers with luxury, science-based skincare formulations at high-street prices and empower them with ingredient knowledge. We are a female-led and founded independent group and live by our values. We champion each other and encourage ourselves and our customers to aim high through our products, events, engagements, publications and high-profile partnerships. Today, both Rodial and Nip + Fab products are available worldwide in 30+ countries, in both prestigious luxury department stores and multiple high-street retailers and pharmacies. The Opportunity The Senior Organic Social Media Manager will be responsible for establishing process and commercial KPI's for our ongoing organic social execution. Managing a team of two, you will build a robust strategy and ensure execution of organic social across current channels, as well as expanding to new channels and territories. You will bring a by channel execution strategy firmly to the forefront of the top of funnel element of our digital marketing strategy. You will be the custodian of the brand across our social channels, curating journeys and experiences with the Nip+Fab brand across platforms. You will have an initial focus on Meta, building to TikTok, YouTube, Pinterest and beyond with expanded resource and organic social focus versus current execution. You will optimise and build upon existing following, carving out a deep understanding of our customer profile and their needs by channel, ensuring execution of tailored content to that need throughout an annual planner. You will work across the marketing team to ensure the social strategy is built in line with influencer partnership and community and brand strategies, with the ultimate goal of supporting DTC customer acquisition and loyalty across our omnichannel approach. Constant review and optimisation of analytics and changing customer profile will be key to success in this role, ensuring the customer is listened to and that this is communicated across teams. You will work closely with the Community Experience Manager to ensure on brand, authentic, customer results focused communication is achieved across all channels. As a pioneering brand on social media in the early 2010's, Nip+Fab has built a loyal following through the Instagram platform and is seeing strong growth in following across Meta platforms as our customer profile diversifies. You will work with all partners to curate authentic content which embodies Nip+Fab's ambition to be the most efficacious brand within mass self-select facial skincare, with customer results our number one priority. Ensuring a timely execution of asset creation, copy writing and story telling on both established and new channels will be essential, with the support of your team of two. You will support the development of the Organic Social Media Manager and Organic Social Media Executive to both implement your strategy and content plan, alongside development of their own skill base to support future internal career growth. You will be responsible for setting KPI's for each organic channel with approval from the Head of Marketing. You will work closely with our Senior Digital Marketing Manager and Influencer Partnership Manager to build succinct strategies of content, which are timed for seamless interaction across the digital marketing funnel for consumers. You will also ensure alignment to DTC focuses for conversion at the time, working within a critical path and gate process managed by the Head of Marketing. You will manage a small budget of asset creation costs, planning and executing shoots and creative days to feed your organic social strategy across platform. You will source partnerships from creative freelancers where necessary and the internal resource does not exist in house to execute. A dynamic, hands-on role, you will be at the forefront of how consumers perceive the Nip+Fab brand. You will be prepared to always get involved across the brand and have your voice heard, to believe deeply in our mission to bring real results to real people at accessible prices and have a "make it happen" attitude. As an independent, family run business, the autonomy in role and the ability to create change and exceed customer expectations will be inherently as important to you as they are to the brand. Please note this role is 4 days a week in our W11 office, with Friday's working from home. To be successful in this role you will need the following: Experience in a proven start-up /challenger brand environment of rapid growth within beauty Previous experience at this level, particularly in building segmented strategies by channel for a brand with a broad spectrum of consumer profiles Strong analytical skills for evaluating site analytics and customer data to report against business KPI's and provide invaluable insight to senior stakeholders to help shape ongoing marketing strategy and new market strategy An interest in commercial awareness and knowledge of overall business P&L and strategy
Select how often (in days) to receive an alert: Create Alert Head of Performance Marketing & Growth, Fragrance Location: London, LND, GB Team: Digital Job type: Permanent Puig is a major player in the worldwide fashion and beauty industry. We have a wide portfolio of well-known luxury brands across fashion, fragrance, makeup, skincare, and wellness. Founded more than 100 years ago, Puig is a family-owned company with a long-term commitment to our brands and stakeholders. The Opportunity We are currently looking for a Head of Performance & Growth Marketing to join our growing Global Digital & Consumer Marketing team for our Fragrance brands Penhaligon's and L'Artisan Parfumeur based in London. Reporting into the Director of Consumer Marketing, you will sit in a vibrant, bright team of over 45 people who support the global omnichannel business. This role has a team of 3 people to drive amazing 360 Media and affiliate programmes. You will own the Performance & Growth strategy for Penhaligon's and L'Artisan Parfumeur. What you'll get to do As the Head of Performance Marketing and Growth, you will be responsible for developing and executing innovative marketing strategies across various digital channels to drive growth and increase brand awareness. Your role will encompass both strategic planning and hands-on implementation, working closely with cross-functional teams to achieve business objectives. A deep understanding of digital channels, media, new/emerging channels and affiliates is essential to your success in this role. Develop and execute comprehensive performance marketing strategies, aligned with the brand's objectives, to drive growth across all digital channels, including paid search, display advertising, social media advertising and affiliates. Manage and own the agency relationship ensuring strategy is clear, objectives set and plans implemented with agreed KPIs. Monitor agency performance and share feedback via monthly scorecard. Manage and deliver paid media and affiliates contribution to brand site traffic and revenue based on agreed targets. Manage brand awareness campaigns across markets with differing levels of maturity. Work with creative team to produce optimal content and agency to refine target and test and learn creative messaging. Partner with media agency to continuously analyse and optimise marketing campaigns to maximise ROAS, increase conversion rates, and drive customer acquisition and retention. Oversee relationship with affiliates agency, supporting Affiliates & Partnership Manager. Ensure strong commercial plans are implemented, meeting revenue and ROI targets, onboard relevant new partners by identifying gaps and opportunities. Be the point of contact for all market leads and cocreate joint omnichannel marketing plans meeting aligned objectives. Partner with PR and comms teams to ensure we are maximising all brand related activity (partnerships, events, influencers etc.) and devise the paid, owned and earned strategy. Oversee briefing for all media assets from team ensuring brand and commercial needs are met as well as adhering to platform best practices. Support Performance Managers in sharing learnings with creative teams on what assets and content is performing well and rationale to inform future Lead and manage the team providing guidance, and training to foster their professional growth and drive exceptional performance. Arrange workshops and sessions with key platforms to partner on opportunities and any pilots we can participate in. Collaborate with internal stakeholders; ecommerce trading team, brand and creative teams, to ensure marketing initiatives align with brand positioning and messaging to maximise impact and storytelling moments. Drive data-driven decision-making processes, leveraging analytics and performance metrics to monitor campaign performance, identify insights, and make strategic recommendations. Oversee A/B testing roadmap to ensure ongoing learning on optimisations and improvements. Build and maintain strong relationships with external partners, agencies, and affiliates to optimise collaborations and explore mutually beneficial growth opportunities. Provide regular reports and updates to the executive team, highlighting key performance indicators, growth metrics, and actionable insights. Liaise with global media community to share any challenges, learnings etc. and ensure best practice per platform is adopted for these brands. Stay abreast of industry trends, emerging technologies, and innovative marketing tactics to identify growth opportunities and explore new channels for customer acquisition and engagement. We'd love to meet you if you have Proven experience in performance marketing or a similar role within the luxury goods industry. Strong expertise in digital marketing channels, including paid search, display advertising, social media advertising and affiliate programs. Demonstrated track record of successfully driving growth and achieving business objectives through strategic marketing initiatives. Proficiency in data analysis and interpretation, with the ability to leverage analytics tools and metrics to optimise campaign performance. Excellent leadership and team management skills, with a proven ability to motivate and inspire a team towards high performance. Innovative mindset, with a passion for exploring new channels, technologies, and trends to drive growth and stay ahead of the competition. Exceptional communication and collaboration skills, with the ability to effectively engage with cross-functional teams, stakeholders, and external partners. Strong project management abilities, with a focus on prioritisation, planning, and execution to meet deadlines and deliver results. Deep understanding of the luxury goods market, consumer behaviour, and the competitive landscape. Experience working with international markets and managing multilingual campaigns is a plus. Familiarity / passion for luxury fragrance is highly desirable. If you are a strategic thinker, results-oriented, and thrive in a dynamic and innovative environment, we want to hear from you! A few things you'll love about us An entrepreneurial, creative and welcoming work culture A range of learning and development opportunities An international company with plenty of opportunities to grow A competitive compensation & benefits package Puig is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law. At Puig, we are continually looking for enthusiastic and committed individuals from a broad range of backgrounds and experiences to join our team. We believe that creating an inclusive environment in which you feel welcomed, valued, engaged, and empowered strengthens our business and fosters a culture where we are inspired to work hard, challenge ourselves, and be innovative in our thinking. Additionally, we believe that the diversity of our employees makes us a stronger company and better able to serve our customers around the world. Puig 2024. This information is privileged, confidential and contains private information. Any reading, retention, distribution or copying of this communication by any person other than its intended recipient is prohibited.
Aug 15, 2025
Full time
Select how often (in days) to receive an alert: Create Alert Head of Performance Marketing & Growth, Fragrance Location: London, LND, GB Team: Digital Job type: Permanent Puig is a major player in the worldwide fashion and beauty industry. We have a wide portfolio of well-known luxury brands across fashion, fragrance, makeup, skincare, and wellness. Founded more than 100 years ago, Puig is a family-owned company with a long-term commitment to our brands and stakeholders. The Opportunity We are currently looking for a Head of Performance & Growth Marketing to join our growing Global Digital & Consumer Marketing team for our Fragrance brands Penhaligon's and L'Artisan Parfumeur based in London. Reporting into the Director of Consumer Marketing, you will sit in a vibrant, bright team of over 45 people who support the global omnichannel business. This role has a team of 3 people to drive amazing 360 Media and affiliate programmes. You will own the Performance & Growth strategy for Penhaligon's and L'Artisan Parfumeur. What you'll get to do As the Head of Performance Marketing and Growth, you will be responsible for developing and executing innovative marketing strategies across various digital channels to drive growth and increase brand awareness. Your role will encompass both strategic planning and hands-on implementation, working closely with cross-functional teams to achieve business objectives. A deep understanding of digital channels, media, new/emerging channels and affiliates is essential to your success in this role. Develop and execute comprehensive performance marketing strategies, aligned with the brand's objectives, to drive growth across all digital channels, including paid search, display advertising, social media advertising and affiliates. Manage and own the agency relationship ensuring strategy is clear, objectives set and plans implemented with agreed KPIs. Monitor agency performance and share feedback via monthly scorecard. Manage and deliver paid media and affiliates contribution to brand site traffic and revenue based on agreed targets. Manage brand awareness campaigns across markets with differing levels of maturity. Work with creative team to produce optimal content and agency to refine target and test and learn creative messaging. Partner with media agency to continuously analyse and optimise marketing campaigns to maximise ROAS, increase conversion rates, and drive customer acquisition and retention. Oversee relationship with affiliates agency, supporting Affiliates & Partnership Manager. Ensure strong commercial plans are implemented, meeting revenue and ROI targets, onboard relevant new partners by identifying gaps and opportunities. Be the point of contact for all market leads and cocreate joint omnichannel marketing plans meeting aligned objectives. Partner with PR and comms teams to ensure we are maximising all brand related activity (partnerships, events, influencers etc.) and devise the paid, owned and earned strategy. Oversee briefing for all media assets from team ensuring brand and commercial needs are met as well as adhering to platform best practices. Support Performance Managers in sharing learnings with creative teams on what assets and content is performing well and rationale to inform future Lead and manage the team providing guidance, and training to foster their professional growth and drive exceptional performance. Arrange workshops and sessions with key platforms to partner on opportunities and any pilots we can participate in. Collaborate with internal stakeholders; ecommerce trading team, brand and creative teams, to ensure marketing initiatives align with brand positioning and messaging to maximise impact and storytelling moments. Drive data-driven decision-making processes, leveraging analytics and performance metrics to monitor campaign performance, identify insights, and make strategic recommendations. Oversee A/B testing roadmap to ensure ongoing learning on optimisations and improvements. Build and maintain strong relationships with external partners, agencies, and affiliates to optimise collaborations and explore mutually beneficial growth opportunities. Provide regular reports and updates to the executive team, highlighting key performance indicators, growth metrics, and actionable insights. Liaise with global media community to share any challenges, learnings etc. and ensure best practice per platform is adopted for these brands. Stay abreast of industry trends, emerging technologies, and innovative marketing tactics to identify growth opportunities and explore new channels for customer acquisition and engagement. We'd love to meet you if you have Proven experience in performance marketing or a similar role within the luxury goods industry. Strong expertise in digital marketing channels, including paid search, display advertising, social media advertising and affiliate programs. Demonstrated track record of successfully driving growth and achieving business objectives through strategic marketing initiatives. Proficiency in data analysis and interpretation, with the ability to leverage analytics tools and metrics to optimise campaign performance. Excellent leadership and team management skills, with a proven ability to motivate and inspire a team towards high performance. Innovative mindset, with a passion for exploring new channels, technologies, and trends to drive growth and stay ahead of the competition. Exceptional communication and collaboration skills, with the ability to effectively engage with cross-functional teams, stakeholders, and external partners. Strong project management abilities, with a focus on prioritisation, planning, and execution to meet deadlines and deliver results. Deep understanding of the luxury goods market, consumer behaviour, and the competitive landscape. Experience working with international markets and managing multilingual campaigns is a plus. Familiarity / passion for luxury fragrance is highly desirable. If you are a strategic thinker, results-oriented, and thrive in a dynamic and innovative environment, we want to hear from you! A few things you'll love about us An entrepreneurial, creative and welcoming work culture A range of learning and development opportunities An international company with plenty of opportunities to grow A competitive compensation & benefits package Puig is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law. At Puig, we are continually looking for enthusiastic and committed individuals from a broad range of backgrounds and experiences to join our team. We believe that creating an inclusive environment in which you feel welcomed, valued, engaged, and empowered strengthens our business and fosters a culture where we are inspired to work hard, challenge ourselves, and be innovative in our thinking. Additionally, we believe that the diversity of our employees makes us a stronger company and better able to serve our customers around the world. Puig 2024. This information is privileged, confidential and contains private information. Any reading, retention, distribution or copying of this communication by any person other than its intended recipient is prohibited.
CK Group are recruiting for an Omnichannel Marketing Executive, to join a global pharmaceutical company, on a contract basis for 12 months . Salary: Paying up to £49.00 per hour PAYE (inside IR35). Omnichannel Marketing Executive Role: Pull through omnichannel brand campaigns, programs, media planning & campaigns and tactics; driving operational effectiveness, business impact and achievement of objectives. Partner with business and other WCE functions (e.g., Content Delivery and Customer Engagement Platform Team) on development of channel-agnostic engagement strategy followed by more specific digital channel strategy to meet business and customer needs. Deliver omnichannel insights and recommendations for ongoing optimization of business plans. Leverage Digital Capabilities and Customer Engagement Excellence principles, standards, and best practices to drive results for the business. Examples include Omnichannel and advanced analytics, content modularisation, CRM, websites, Interactive visual aids (IVAs), email, social media, Remote Engagement and Search Engine Marketing. Identify and run experiments with capabilities team to pilot/scale future digital marketing capabilities. Act as a coach to brand teams to ensure adoption of new ways of working with specific focus on omnichannel strategy. Your Background : Bachelor s degree required; MBA preferred. 8+ years' experience in Digital /Omnichannel Marketing leadership, including marketing/customer engagement strategy, brand/business planning, analytics, multi-channel (digital and non-digital) marketing operations and campaign/tactic execution/management. Fluent English, and either Italian or Spanish. Company: Our client is the global leader in enabling pharma, biotech, and consumer health partners to optimize product development, launch, and full life-cycle supply for patients around the world. They have the goal of putting patients first and to help people around the world live better and healthier lives. Location: This role is based at our clients site in Uxbridge, 50/50 Hybrid working between office/home. Apply: It is essential that applicants hold entitlement to work in the UK. Please quote job reference in all correspondence. Please note: This role may be subject to a satisfactory basic Disclosure and Barring Service (DBS) check. If this position isn't suitable but you are looking for a new role, or if you are interested in seeing what opportunities are out there, head over to our LinkedIn page (cka-group) and follow us to see our latest jobs and company news. INDKA
Aug 13, 2025
Full time
CK Group are recruiting for an Omnichannel Marketing Executive, to join a global pharmaceutical company, on a contract basis for 12 months . Salary: Paying up to £49.00 per hour PAYE (inside IR35). Omnichannel Marketing Executive Role: Pull through omnichannel brand campaigns, programs, media planning & campaigns and tactics; driving operational effectiveness, business impact and achievement of objectives. Partner with business and other WCE functions (e.g., Content Delivery and Customer Engagement Platform Team) on development of channel-agnostic engagement strategy followed by more specific digital channel strategy to meet business and customer needs. Deliver omnichannel insights and recommendations for ongoing optimization of business plans. Leverage Digital Capabilities and Customer Engagement Excellence principles, standards, and best practices to drive results for the business. Examples include Omnichannel and advanced analytics, content modularisation, CRM, websites, Interactive visual aids (IVAs), email, social media, Remote Engagement and Search Engine Marketing. Identify and run experiments with capabilities team to pilot/scale future digital marketing capabilities. Act as a coach to brand teams to ensure adoption of new ways of working with specific focus on omnichannel strategy. Your Background : Bachelor s degree required; MBA preferred. 8+ years' experience in Digital /Omnichannel Marketing leadership, including marketing/customer engagement strategy, brand/business planning, analytics, multi-channel (digital and non-digital) marketing operations and campaign/tactic execution/management. Fluent English, and either Italian or Spanish. Company: Our client is the global leader in enabling pharma, biotech, and consumer health partners to optimize product development, launch, and full life-cycle supply for patients around the world. They have the goal of putting patients first and to help people around the world live better and healthier lives. Location: This role is based at our clients site in Uxbridge, 50/50 Hybrid working between office/home. Apply: It is essential that applicants hold entitlement to work in the UK. Please quote job reference in all correspondence. Please note: This role may be subject to a satisfactory basic Disclosure and Barring Service (DBS) check. If this position isn't suitable but you are looking for a new role, or if you are interested in seeing what opportunities are out there, head over to our LinkedIn page (cka-group) and follow us to see our latest jobs and company news. INDKA
We are Motorpoint, the UK's leading omnichannel car retailor of nearly new cars. We focus on providing our customers with unrivaled choice, quality, service and value in whatever way our customers want. Online? We deliver. In store? We deliver. At home? We deliver (we literally do). What is holding you back from selling cars, with uncapped commission and unlimited progression opportunities? Do you have a desire to work in the motor trade but no experience? Motorpoint's Trainee Sales Executive program can open (car) doors for you! We are offering an opportunity to learn on the job and in return, we can offer you a lucrative career with several potential career paths. We aspire to only promote from within, growing and nurturing our own talent, paving the way for future Sales Executives, future managers and beyond. Whether you are looking for a career change or your first job opportunity, we offer a comprehensive program that provides a rounded view of the business and the opportunity to learn from the best. We will support you at every stage with a dedicated buddy who has driven down the same road, to ensure that you develop at a speed that is right for you. If you share our values and have the drive to succeed, we can unlock your potential and give you a rewarding career that could change your life! The Role: Trainee Sales Executive Salary: £12.25 per hour + competitive bonus Location: Edinburgh Hours: 40 hours, 5 days out of 7 - includes weekend working Length of program: Typically 12 months , Due to the nature of the role, you must have a full UK driving licence What will you be getting up to? The program will typically run for twelve months, with learning modules completed at your own speed. The length of the program will be dictated by your progress and ability Once you have successfully passed all training requirements you will progress to a Sales Executive position with £40,000pa OTE Your buddy will be a previous Trainee Sales Executive You'll have the opportunity to regularly shadow experienced and established Sales Executives and receive feedback on your own development and style You'll experience each department on-site, such as Customer & Preparation, sharing your ideas and applying your training You will see wider parts of the business in our head office sales and service departments You'll be able to work a day in the life of a Trainee Sales Executive at other stores in the region, to share best practice and see how others navigate speedbumps Regular knowledge check quizzes with all members of the Trainee program across the business Above everything else, you'll live the Motorpoint values of Proud, Honest, Supportive, Happy and Together. What is in it for you? Paid time off every month to do something that makes you happy 28 days holiday plus days off for your birthday, getting married or moving house Additional holidays for length of service Long service awards Staff discount on cars and finance options Discounts & cash back at hundreds of high street retailers & restaurants through our "My M.O.T" platform Smart Tech in partnership with Currys Cycle to work Pension Healthcare Enhanced Parental Leave Employee Assistance Programme (EAP) Vocational and personal development training courses Quarterly team socials Team feasts Scratch card rewards Sharesave scheme (SAYE) Plus much more! We encourage applications from people of all backgrounds and would ask you to get in touch if you are concerned about any barriers you feel you may be facing in your application process with us, so we can ensure they are removed
Aug 13, 2025
Full time
We are Motorpoint, the UK's leading omnichannel car retailor of nearly new cars. We focus on providing our customers with unrivaled choice, quality, service and value in whatever way our customers want. Online? We deliver. In store? We deliver. At home? We deliver (we literally do). What is holding you back from selling cars, with uncapped commission and unlimited progression opportunities? Do you have a desire to work in the motor trade but no experience? Motorpoint's Trainee Sales Executive program can open (car) doors for you! We are offering an opportunity to learn on the job and in return, we can offer you a lucrative career with several potential career paths. We aspire to only promote from within, growing and nurturing our own talent, paving the way for future Sales Executives, future managers and beyond. Whether you are looking for a career change or your first job opportunity, we offer a comprehensive program that provides a rounded view of the business and the opportunity to learn from the best. We will support you at every stage with a dedicated buddy who has driven down the same road, to ensure that you develop at a speed that is right for you. If you share our values and have the drive to succeed, we can unlock your potential and give you a rewarding career that could change your life! The Role: Trainee Sales Executive Salary: £12.25 per hour + competitive bonus Location: Edinburgh Hours: 40 hours, 5 days out of 7 - includes weekend working Length of program: Typically 12 months , Due to the nature of the role, you must have a full UK driving licence What will you be getting up to? The program will typically run for twelve months, with learning modules completed at your own speed. The length of the program will be dictated by your progress and ability Once you have successfully passed all training requirements you will progress to a Sales Executive position with £40,000pa OTE Your buddy will be a previous Trainee Sales Executive You'll have the opportunity to regularly shadow experienced and established Sales Executives and receive feedback on your own development and style You'll experience each department on-site, such as Customer & Preparation, sharing your ideas and applying your training You will see wider parts of the business in our head office sales and service departments You'll be able to work a day in the life of a Trainee Sales Executive at other stores in the region, to share best practice and see how others navigate speedbumps Regular knowledge check quizzes with all members of the Trainee program across the business Above everything else, you'll live the Motorpoint values of Proud, Honest, Supportive, Happy and Together. What is in it for you? Paid time off every month to do something that makes you happy 28 days holiday plus days off for your birthday, getting married or moving house Additional holidays for length of service Long service awards Staff discount on cars and finance options Discounts & cash back at hundreds of high street retailers & restaurants through our "My M.O.T" platform Smart Tech in partnership with Currys Cycle to work Pension Healthcare Enhanced Parental Leave Employee Assistance Programme (EAP) Vocational and personal development training courses Quarterly team socials Team feasts Scratch card rewards Sharesave scheme (SAYE) Plus much more! We encourage applications from people of all backgrounds and would ask you to get in touch if you are concerned about any barriers you feel you may be facing in your application process with us, so we can ensure they are removed
Before jumping in on all the information about the role and what you can bring to the table, let us introduce ourselves real quick. About us We are Insider, a B2B SaaS company that drives growth for its clients around the world. How are we achieving this? We are the AI-native platform for Customer Experience and Marketing-offers marketers a single platform to deliver unique experiences per person, drive profitable growth, and unleash peak productivity and efficiency. Our platform connects data across channels, predicts future behavior with AI, and individualizes experiences from a single platform. We have just celebrated our $500M Series E funding round, led by General Atlantic. Before this, we've unlocked unicorn status following our Series D round. We are backed by top-notch investors, including Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst, and trusted by 1200+ brands from high-growth startups to the most prestigious Fortune 500 companies such as Samsung, Coca-Cola, Nike, L'Oreal, Singapore Airlines, Virgin, Nestle, Nissan, Lenovo, Puma, IKEA, Allianz, Dominos, CNN, and the list goes on. Having unlocked unicorn status, Insider was congratulated for becoming one of the only woman-founded, women-ledB2B SaaS unicorns in the world, to achieve $200M in CARR (Committed Annual Recurring Revenue). Insider was named a leader in The Forrester Wave for Cross-Channel Campaign Management 2021, and Leader in the IDC MarketScape: Worldwide Omnichannel Marketing Platforms for B2C Enterprises 2023 Assessment. The company has been recognized in The Top 1% of all software companies worldwide in G2's 2024 Software Awards, and named in The Top 10 Best Software Products with the most rankings alongside other software legends like Google, Zoom, and . According to G2's Spring'24 reports. Insider is also the G2 Leader in 6+ categories, including Customer Data Platforms (CDP), Personalization Engines, Personalization Software, Mobile Marketing, Customer Journey Analytics, and e-commerce Personalization. When our team founded Insider, they not only sought to create a product company but also to build the most socially progressive technology community in the world. Through our corporate social responsibility initiatives like 100Projects SheCodes, SheLeads, and SheMarkables, our community has committed to scaling its impact into our communities across 27+ countries, spearheading transformative projects in areas such as health, education, farming, animal rights, and increasing the proportional representation of women in STEM careers. Behind all these achievements, there is an exceptionally talented and passionate team across 27+ countries that moves fast and agile, creates cutting-edge products, and focuses on making an impact. If you want to join us on this journey, just keep reading. The Role The Partnership Director will drive Insider's growth through supporting formation and management of mutually beneficial commercial relationships with Insider's channel partners. You will work cross-functionally across marketing, sales and customer success teams, to help in the execution of go-to-market strategies and programs to drive selection, onboarding and enablement, and driving business through and with channel partners in your region. This role requires a thorough understanding of Insider's product capabilities, sales processes and partner ecosystem to ensure our go-to-market engine is primed and enabled to collaborate with strategic partners and drive mutual growth. Responsibilities are categorized into three broad categories: Selection, Onboarding and Transacting with the Partners. The ideal candidate enjoys new challenges that test their organizational, interpersonal, and leadership skills. They flourish in a team environment and work enthusiastically with colleagues outside the immediate team to achieve organizational goals. Day-to-Day Responsibilities Work with Insider global offices to continually improve their partnership practice, grow their portfolio of partners, create go-to-market plans, drive expansion opportunities, and manage and grow the partnership. Manage your pipeline and generate leads for Insider global offices and for the Insider Partner Network Develop success plans to ensure agency-wide adoption and expansion of Insider to the channel partners' clients Collaborate with internal teams to grow Channels for Insider: Sales, Marketing, and Partner Success Team. Negotiate partnership terms and present Insider Partner Program Job Requirements BS/BA degree required 10+ years of experience in partner sales and business development Experience with B2B SaaS (Software as a Service) business model Experience in working for a SaaS company (marketing technology space preferred) and managing relationships with digital agencies, consultancies and system integrators Demonstrated success managing executive relationships with channel partners (both agencies and ISVs) Ability to set clear targets with channel partners and develop plans and objectives to achieve those targets Ability to work cross-functionally with both large and smaller channel partners High analytical skills and ability to quickly understand complex issues and develop/apply simplifying frameworks to facilitate broader organizational understanding, decision-making and action. Output oriented with very strong ability to personally create high quality, customer-facing content including presentations and datasheets Excellent project management skills; able to effectively manage multiple ongoing projects to meet deadlines While we are conquering the world, we are offering you; Mens sana in corpore sano! You'll enjoy delicious and healthy occasional lunches, and afternoon snacks. Plus coffee and tea handy! We are all about our culture & building relationships! Expect a weekly team event / drinks with Insiders :) Vitality - covering for your private medical care. a chance to work in an international, diverse, and inclusive environment, access and opportunity to gain a limitless network all over the globe, a chance to become a Shareowner with the "Shareowner System" that we offer to all Insiders who meet certain criteria, to be part of an industry that's shaping the future of customer experience access to many hard and soft skills pieces of training to help you improve and challenge yourself, access to 16,000+ online courses taught by real-world professionals on the LinkedIn Learning platform to satisfy your hunger for knowledge. space to share your skills through training sessions and workshops if you wish. Sharing is caring! the infamous team activities that are bursting with fun, no Dress Code! Was this position made for you? So let's talk! We're curious bugs and can't wait to get to know you. We provide equal opportunity in a zero-discrimination workplace and not just welcome but also embrace everyone without regard to sex, race, color, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status. Please follow Insider on LinkedIn , Instagram , Youtube, and Medium !
Aug 13, 2025
Full time
Before jumping in on all the information about the role and what you can bring to the table, let us introduce ourselves real quick. About us We are Insider, a B2B SaaS company that drives growth for its clients around the world. How are we achieving this? We are the AI-native platform for Customer Experience and Marketing-offers marketers a single platform to deliver unique experiences per person, drive profitable growth, and unleash peak productivity and efficiency. Our platform connects data across channels, predicts future behavior with AI, and individualizes experiences from a single platform. We have just celebrated our $500M Series E funding round, led by General Atlantic. Before this, we've unlocked unicorn status following our Series D round. We are backed by top-notch investors, including Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst, and trusted by 1200+ brands from high-growth startups to the most prestigious Fortune 500 companies such as Samsung, Coca-Cola, Nike, L'Oreal, Singapore Airlines, Virgin, Nestle, Nissan, Lenovo, Puma, IKEA, Allianz, Dominos, CNN, and the list goes on. Having unlocked unicorn status, Insider was congratulated for becoming one of the only woman-founded, women-ledB2B SaaS unicorns in the world, to achieve $200M in CARR (Committed Annual Recurring Revenue). Insider was named a leader in The Forrester Wave for Cross-Channel Campaign Management 2021, and Leader in the IDC MarketScape: Worldwide Omnichannel Marketing Platforms for B2C Enterprises 2023 Assessment. The company has been recognized in The Top 1% of all software companies worldwide in G2's 2024 Software Awards, and named in The Top 10 Best Software Products with the most rankings alongside other software legends like Google, Zoom, and . According to G2's Spring'24 reports. Insider is also the G2 Leader in 6+ categories, including Customer Data Platforms (CDP), Personalization Engines, Personalization Software, Mobile Marketing, Customer Journey Analytics, and e-commerce Personalization. When our team founded Insider, they not only sought to create a product company but also to build the most socially progressive technology community in the world. Through our corporate social responsibility initiatives like 100Projects SheCodes, SheLeads, and SheMarkables, our community has committed to scaling its impact into our communities across 27+ countries, spearheading transformative projects in areas such as health, education, farming, animal rights, and increasing the proportional representation of women in STEM careers. Behind all these achievements, there is an exceptionally talented and passionate team across 27+ countries that moves fast and agile, creates cutting-edge products, and focuses on making an impact. If you want to join us on this journey, just keep reading. The Role The Partnership Director will drive Insider's growth through supporting formation and management of mutually beneficial commercial relationships with Insider's channel partners. You will work cross-functionally across marketing, sales and customer success teams, to help in the execution of go-to-market strategies and programs to drive selection, onboarding and enablement, and driving business through and with channel partners in your region. This role requires a thorough understanding of Insider's product capabilities, sales processes and partner ecosystem to ensure our go-to-market engine is primed and enabled to collaborate with strategic partners and drive mutual growth. Responsibilities are categorized into three broad categories: Selection, Onboarding and Transacting with the Partners. The ideal candidate enjoys new challenges that test their organizational, interpersonal, and leadership skills. They flourish in a team environment and work enthusiastically with colleagues outside the immediate team to achieve organizational goals. Day-to-Day Responsibilities Work with Insider global offices to continually improve their partnership practice, grow their portfolio of partners, create go-to-market plans, drive expansion opportunities, and manage and grow the partnership. Manage your pipeline and generate leads for Insider global offices and for the Insider Partner Network Develop success plans to ensure agency-wide adoption and expansion of Insider to the channel partners' clients Collaborate with internal teams to grow Channels for Insider: Sales, Marketing, and Partner Success Team. Negotiate partnership terms and present Insider Partner Program Job Requirements BS/BA degree required 10+ years of experience in partner sales and business development Experience with B2B SaaS (Software as a Service) business model Experience in working for a SaaS company (marketing technology space preferred) and managing relationships with digital agencies, consultancies and system integrators Demonstrated success managing executive relationships with channel partners (both agencies and ISVs) Ability to set clear targets with channel partners and develop plans and objectives to achieve those targets Ability to work cross-functionally with both large and smaller channel partners High analytical skills and ability to quickly understand complex issues and develop/apply simplifying frameworks to facilitate broader organizational understanding, decision-making and action. Output oriented with very strong ability to personally create high quality, customer-facing content including presentations and datasheets Excellent project management skills; able to effectively manage multiple ongoing projects to meet deadlines While we are conquering the world, we are offering you; Mens sana in corpore sano! You'll enjoy delicious and healthy occasional lunches, and afternoon snacks. Plus coffee and tea handy! We are all about our culture & building relationships! Expect a weekly team event / drinks with Insiders :) Vitality - covering for your private medical care. a chance to work in an international, diverse, and inclusive environment, access and opportunity to gain a limitless network all over the globe, a chance to become a Shareowner with the "Shareowner System" that we offer to all Insiders who meet certain criteria, to be part of an industry that's shaping the future of customer experience access to many hard and soft skills pieces of training to help you improve and challenge yourself, access to 16,000+ online courses taught by real-world professionals on the LinkedIn Learning platform to satisfy your hunger for knowledge. space to share your skills through training sessions and workshops if you wish. Sharing is caring! the infamous team activities that are bursting with fun, no Dress Code! Was this position made for you? So let's talk! We're curious bugs and can't wait to get to know you. We provide equal opportunity in a zero-discrimination workplace and not just welcome but also embrace everyone without regard to sex, race, color, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status. Please follow Insider on LinkedIn , Instagram , Youtube, and Medium !
Ready to be a part of something big? Join our team at SoundHound AI, where AI innovation and real-world impact come together. We unite voice AI, generative AI, and conversational AI to deliver powerful AI solutions that reimagine how people interact with the products and services they rely on. Whether it's voice-enabling vehicles, streamlining patient journeys, or enhancing customer service, our multilingual, omnichannel AI technology touches the lives of hundreds of millions of people around the world. As the Enterprise Sales Director, you will be instrumental in driving growth and establishing a strong market presence across multiple verticals, including BFSI, Healthcare, Telecommunications, Travel, and Utilities, within the European region. Combining strategic vision with hands-on execution, you will focus on revenue generation, market penetration, and nurturing long-term partnerships with enterprise clients. This high-impact role spans the entire sales cycle, from prospecting to contract closure, working cross-functionally to align strategies with business objectives. In this role, you will: Achieve and exceed revenue targets across multiple verticals by driving sales efforts and securing high-value enterprise accounts. Build and maintain robust relationships with key clients, ensuring satisfaction, retention, and opportunities for account expansion. Develop and execute targeted strategies tailored to each vertical, identifying growth opportunities and expanding SoundHound AI's market presence. Deliver compelling, tailored presentations to C-level executives, showcasing SoundHound AI's ability to drive operational efficiency, innovation, and business value. Implement strategies to grow presence within enterprise clients, leveraging successful initial engagements to drive broader adoption of solutions. Partner with Product, Marketing, Engineering, Finance, and Customer Success teams to create and refine go-to-market strategies that address customer needs and market trends. Build and manage a robust 12-month pipeline of qualified opportunities, ensuring consistent progress toward revenue goals. Stay abreast of industry trends, regulations, and emerging technologies across BFSI, Healthcare, Telecommunications, Travel, and Utilities, positioning SoundHound AI as a thought leader. Lead RFP processes, craft tailored solutions, and negotiate contracts that meet client and company objectives. Represent SoundHound AI at trade shows, industry associations, and events to build brand awareness and generate leads. We would love to hear from you if: You have 10+ years of demonstrated success in enterprise B2B sales, with experience across BFSI, Healthcare, Telecommunications, Travel, or Utilities sectors. You have experience with Contact Centers across industries; strong knowledge of CCaaS platforms (e.g., Genesys, Five9, NICE) and related tools/processes. You have proven ability to sell complex SaaS solutions to large enterprise clients, including a strong track record of exceeding revenue targets. You have strategic and consultative sales approach, adept at identifying customer pain points and delivering impactful solutions. You have familiarity with industry-specific software platforms, such as customer engagement tools, analytics platforms, and cloud-based solutions. You have experience managing the full sales lifecycle, from lead generation to contract closure, while handling a large pipeline of opportunities. You have experience in presenting to and influencing C-level executives and key stakeholders. You have exceptional collaboration skills, with the ability to engage cross-functional teams to achieve objectives. You have analytical mindset, leveraging data to refine strategies and address customer needs proactively. You have willingness to travel across Europe as required. You have proficiency in French, which is a plus. You have Sales/Business experience in the Middle East, which is a plus. This role is available throughout UK. The estimated salary range for this position is £102,000.00 - £135,000.00plus variable pay for an estimated on-target earnings of £204,000.00 - £270,000.00 and equity. In addition to salary and equity, you will receive comprehensive healthcare, paid time off, and other benefits. Our recruiting team will provide a specific salary range based on location and years of experience. By working at SoundHound AI, you will join hundreds of employees across the globe who strive every day to create exceptional AI-powered experiences for customers, employees, and patients. We are a values-driven company that is supportive of one another, open and honest, undaunted by challenges, nimble and focused, and determined to excel and win. Our mission is to build voice AI for the world and use our global, diverse perspectives to achieve real generational breakthroughs. SoundHound ensures that individuals with disabilities are provided reasonable accommodations to participate in the interview process, perform essential job functions, and receive other employment benefits. Interested in building your career at SoundHound AI? Get future opportunities sent straight to your email. Apply for this job indicates a required field First Name Last Name Preferred First Name Email Phone Location (City) Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Website AI Policy for Job Application Select We encourage employees to use AI systems to boost efficiency and effectiveness. However, during the application process, we ask that you refrain from using AI assistants unless explicitly stated otherwise. This allows us to gauge your personal interest in SoundHound AI and evaluate your non-AI-assisted communication skills and other applicable competencies. Please select 'Yes' to confirm you have read and agree to this request. Why SoundHound AI? We place a lot of value in understanding why you want to work at SoundHound AI. (Great answers are often 100-300 words.) If a SoundHound AI or Amelia Global Services employee referred you to this job, please provide their name and the context in which you know each other. Are you currently residing in the country where this job is located? Select What is the official notice period with your current organization? Select Are you legally authorized to work in the country where this job is based? Select Will you now or in the future require SoundHound to commence ("sponsor") an immigration case in order to employ you? Select Do you have experience selling Contact Center as a Service (CCaaS) solutions? If so, could you please list which ones? Do you have a proven track record of selling complex SaaS solutions to large enterprise clients and consistently exceeding revenue targets? Select DE&I Voluntary Survey Questions At SoundHound, we believe in fostering an environment where a diversity of perspectives can thrive as we build the future of voice AI together. This core value is a pillar of our business and critical to our success. Your responses, if you choose to share them, will be used (in aggregate only) to help us identify areas of improvement in our process. Your responses will not be associated with your specific application and will not in any way be used in a hiring decision. Select I identify my ethnicity as (mark all that apply): Select I identify as being part of the following groups (select all that apply): Select
Aug 13, 2025
Full time
Ready to be a part of something big? Join our team at SoundHound AI, where AI innovation and real-world impact come together. We unite voice AI, generative AI, and conversational AI to deliver powerful AI solutions that reimagine how people interact with the products and services they rely on. Whether it's voice-enabling vehicles, streamlining patient journeys, or enhancing customer service, our multilingual, omnichannel AI technology touches the lives of hundreds of millions of people around the world. As the Enterprise Sales Director, you will be instrumental in driving growth and establishing a strong market presence across multiple verticals, including BFSI, Healthcare, Telecommunications, Travel, and Utilities, within the European region. Combining strategic vision with hands-on execution, you will focus on revenue generation, market penetration, and nurturing long-term partnerships with enterprise clients. This high-impact role spans the entire sales cycle, from prospecting to contract closure, working cross-functionally to align strategies with business objectives. In this role, you will: Achieve and exceed revenue targets across multiple verticals by driving sales efforts and securing high-value enterprise accounts. Build and maintain robust relationships with key clients, ensuring satisfaction, retention, and opportunities for account expansion. Develop and execute targeted strategies tailored to each vertical, identifying growth opportunities and expanding SoundHound AI's market presence. Deliver compelling, tailored presentations to C-level executives, showcasing SoundHound AI's ability to drive operational efficiency, innovation, and business value. Implement strategies to grow presence within enterprise clients, leveraging successful initial engagements to drive broader adoption of solutions. Partner with Product, Marketing, Engineering, Finance, and Customer Success teams to create and refine go-to-market strategies that address customer needs and market trends. Build and manage a robust 12-month pipeline of qualified opportunities, ensuring consistent progress toward revenue goals. Stay abreast of industry trends, regulations, and emerging technologies across BFSI, Healthcare, Telecommunications, Travel, and Utilities, positioning SoundHound AI as a thought leader. Lead RFP processes, craft tailored solutions, and negotiate contracts that meet client and company objectives. Represent SoundHound AI at trade shows, industry associations, and events to build brand awareness and generate leads. We would love to hear from you if: You have 10+ years of demonstrated success in enterprise B2B sales, with experience across BFSI, Healthcare, Telecommunications, Travel, or Utilities sectors. You have experience with Contact Centers across industries; strong knowledge of CCaaS platforms (e.g., Genesys, Five9, NICE) and related tools/processes. You have proven ability to sell complex SaaS solutions to large enterprise clients, including a strong track record of exceeding revenue targets. You have strategic and consultative sales approach, adept at identifying customer pain points and delivering impactful solutions. You have familiarity with industry-specific software platforms, such as customer engagement tools, analytics platforms, and cloud-based solutions. You have experience managing the full sales lifecycle, from lead generation to contract closure, while handling a large pipeline of opportunities. You have experience in presenting to and influencing C-level executives and key stakeholders. You have exceptional collaboration skills, with the ability to engage cross-functional teams to achieve objectives. You have analytical mindset, leveraging data to refine strategies and address customer needs proactively. You have willingness to travel across Europe as required. You have proficiency in French, which is a plus. You have Sales/Business experience in the Middle East, which is a plus. This role is available throughout UK. The estimated salary range for this position is £102,000.00 - £135,000.00plus variable pay for an estimated on-target earnings of £204,000.00 - £270,000.00 and equity. In addition to salary and equity, you will receive comprehensive healthcare, paid time off, and other benefits. Our recruiting team will provide a specific salary range based on location and years of experience. By working at SoundHound AI, you will join hundreds of employees across the globe who strive every day to create exceptional AI-powered experiences for customers, employees, and patients. We are a values-driven company that is supportive of one another, open and honest, undaunted by challenges, nimble and focused, and determined to excel and win. Our mission is to build voice AI for the world and use our global, diverse perspectives to achieve real generational breakthroughs. SoundHound ensures that individuals with disabilities are provided reasonable accommodations to participate in the interview process, perform essential job functions, and receive other employment benefits. Interested in building your career at SoundHound AI? Get future opportunities sent straight to your email. Apply for this job indicates a required field First Name Last Name Preferred First Name Email Phone Location (City) Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Website AI Policy for Job Application Select We encourage employees to use AI systems to boost efficiency and effectiveness. However, during the application process, we ask that you refrain from using AI assistants unless explicitly stated otherwise. This allows us to gauge your personal interest in SoundHound AI and evaluate your non-AI-assisted communication skills and other applicable competencies. Please select 'Yes' to confirm you have read and agree to this request. Why SoundHound AI? We place a lot of value in understanding why you want to work at SoundHound AI. (Great answers are often 100-300 words.) If a SoundHound AI or Amelia Global Services employee referred you to this job, please provide their name and the context in which you know each other. Are you currently residing in the country where this job is located? Select What is the official notice period with your current organization? Select Are you legally authorized to work in the country where this job is based? Select Will you now or in the future require SoundHound to commence ("sponsor") an immigration case in order to employ you? Select Do you have experience selling Contact Center as a Service (CCaaS) solutions? If so, could you please list which ones? Do you have a proven track record of selling complex SaaS solutions to large enterprise clients and consistently exceeding revenue targets? Select DE&I Voluntary Survey Questions At SoundHound, we believe in fostering an environment where a diversity of perspectives can thrive as we build the future of voice AI together. This core value is a pillar of our business and critical to our success. Your responses, if you choose to share them, will be used (in aggregate only) to help us identify areas of improvement in our process. Your responses will not be associated with your specific application and will not in any way be used in a hiring decision. Select I identify my ethnicity as (mark all that apply): Select I identify as being part of the following groups (select all that apply): Select
Before jumping in on all the information about the role and what you can bring to the table, let us introduce ourselves real quick. About us We are Insider, a B2B SaaS company that drives growth for its clients around the world. How are we achieving this? We are the AI-native platform for Customer Experience and Marketing-offers marketers a single platform to deliver unique experiences per person, drive profitable growth, and unleash peak productivity and efficiency. Our platform connects data across channels, predicts future behavior with AI, and individualizes experiences from a single platform. We have just celebrated our $500M Series E funding round, led by General Atlantic. Before this, we've unlocked unicorn status following our Series D round. We are backed by top-notch investors, including Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst, and trusted by 1200+ brands from high-growth startups to the most prestigious Fortune 500 companies such as Samsung, Coca-Cola, Nike, L'Oreal, Singapore Airlines, Virgin, Nestle, Nissan, Lenovo, Puma, IKEA, Allianz, Dominos, CNN, and the list goes on. Having unlocked unicorn status, Insider was congratulated for becoming one of the only woman-founded, women-ledB2B SaaS unicorns in the world, to achieve $200M in CARR (Committed Annual Recurring Revenue). Insider was named a leader in The Forrester Wave for Cross-Channel Campaign Management 2021, and Leader in the IDC MarketScape: Worldwide Omnichannel Marketing Platforms for B2C Enterprises 2023 Assessment. The company has been recognized in The Top 1% of all software companies worldwide in G2's 2024 Software Awards, and named in The Top 10 Best Software Products with the most rankings alongside other software legends like Google, Zoom, and . According to G2's Spring'24 reports. Insider is also the G2 Leader in 6+ categories, including Customer Data Platforms (CDP), Personalization Engines, Personalization Software, Mobile Marketing, Customer Journey Analytics, and e-commerce Personalization. When our team founded Insider, they not only sought to create a product company but also to build the most socially progressive technology community in the world. Through our corporate social responsibility initiatives like 100Projects SheCodes, SheLeads, and SheMarkables, our community has committed to scaling its impact into our communities across 27+ countries, spearheading transformative projects in areas such as health, education, farming, animal rights, and increasing the proportional representation of women in STEM careers. Behind all these achievements, there is an exceptionally talented and passionate team across 27+ countries that moves fast and agile, creates cutting-edge products, and focuses on making an impact. If you want to join us on this journey, just keep reading. First things first: What is this role about? We're underdogs who believe in the power of actions more than anything. Our sales pros are conversation starters, network builders, and noisemakers. Being a part of our sales team requires a great set of skills, such as relationship building, consulting, strategic thinking, and creating a robust sales pipeline. So we asked our team of sales pros to tell us what their day-to-day is really like and, in a nutshell, this is what they told us. Job Description Own a portfolio of existing accounts and take responsibility for their retention and growth. Identify upsell and cross sell opportunities within existing accounts. Proactively own renewals in accounts in cooperation with the Customer Success team. Succeed in a team selling environment for maximum account penetration and coverage. Consistently forecast monthly and quarterly performance. Negotiate deals and contracts at various levels within the targeted account, with primary focus/importance on "C" and enterprise level negotiations. Participating in meetings with key stakeholders starting from onboarding kick-off and Business Review meetings. Discovering strategic needs and direction of the customers, setting goals and objectives with a customer that will enable the teams to drive business impact. Analyzing stakeholder mapping and setting overall strategy to capture right frequency in touchpoints. Taking ownership of renewal success and strategy to achieve key commercial/contractual targets. Ensuring Customer Success realization is achieved and recognized across key stakeholders and reaching NPS targets ensuring best customer experience and success recognition. Achieving customer advocacy goals with the marketing team with success stories, and testimonials. Monitoring market trends and industry analysis to nurture key stakeholders aligned with Insider Product and Strategic Roadmap execution. Requirements 7+ year experience in Customer Success Management, Account Management, or Sales, ideally in SaaS. Proven oral and written communication abilities, positive and energetic phone skills, and exquisite listening skills. Alas, we've got clients all over the world! Proven track record of using sales & persuasive skills. To be a self-motivated and savvy tech bug, always in search of savvy solutions and ideas to improve our relationship with our clients. To cherish one of our core ethos: care. You'll need to care for our clients and make sure they feel at home with our products and our around the clock support. Passion for testing, measuring, and improving outreach and follow up effectiveness. Strong communication skills in both writing and speaking (English). High sense of responsibility and accountability. A strategic thinker with excellent project and time management skills. Experience negotiating and navigating contracts and legal discussions. Thrives in a fast-paced, high growth, rapidly changing environment. Proven track record of driving decisions collaboratively, resolving conflicts, and ensuring follow-through with verbal and written communication. Strong presentation skills with a high degree of comfort with both large and small audiences and various levels of management (Senior Marketing Executives, IT management, Database administrators, and Data Scientist). Proven track record of building relationships and need discovery with senior customer executives in large or highly strategic accounts, Experience in managing various stakeholder relationships to get consensus on solutions/engagements required. Hold on! Life's a two-way road! Here's what you'll enjoy while spending time with us (perks, anyone?) Mens sana in corpore sano! You'll enjoy delicious and healthy Monday breakfasts, occasional lunches, and afternoon snacks. Plus coffee and tea handy! We are all about our culture & building relationships! Expect a weekly team event / drinks with Insiders :) Vitality - covering for your private medical care. a chance to work in an international, diverse, and inclusive environment, access and opportunity to gain a limitless network all over the globe, a chance to become a Shareowner with the "Shareowner System" that we offer to all Insiders who meet certain criteria, to be part of an industry that's shaping the future of customer experience access to many hard and soft skills pieces of training to help you improve and challenge yourself, access to 16,000+ online courses taught by real-world professionals on the LinkedIn Learning platform to satisfy your hunger for knowledge. space to share your skills through training sessions and workshops if you wish. Sharing is caring! the infamous team activities that are bursting with fun, no Dress Code! Was this position made for you? So let's talk! We're curious bugs and can't wait to get to know you. We provide equal opportunity in a zero-discrimination workplace and not just welcome but also embrace everyone without regard to sex, race, color, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status. Please follow Insider on LinkedIn , Instagram , Youtube, and Medium !
Aug 13, 2025
Full time
Before jumping in on all the information about the role and what you can bring to the table, let us introduce ourselves real quick. About us We are Insider, a B2B SaaS company that drives growth for its clients around the world. How are we achieving this? We are the AI-native platform for Customer Experience and Marketing-offers marketers a single platform to deliver unique experiences per person, drive profitable growth, and unleash peak productivity and efficiency. Our platform connects data across channels, predicts future behavior with AI, and individualizes experiences from a single platform. We have just celebrated our $500M Series E funding round, led by General Atlantic. Before this, we've unlocked unicorn status following our Series D round. We are backed by top-notch investors, including Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst, and trusted by 1200+ brands from high-growth startups to the most prestigious Fortune 500 companies such as Samsung, Coca-Cola, Nike, L'Oreal, Singapore Airlines, Virgin, Nestle, Nissan, Lenovo, Puma, IKEA, Allianz, Dominos, CNN, and the list goes on. Having unlocked unicorn status, Insider was congratulated for becoming one of the only woman-founded, women-ledB2B SaaS unicorns in the world, to achieve $200M in CARR (Committed Annual Recurring Revenue). Insider was named a leader in The Forrester Wave for Cross-Channel Campaign Management 2021, and Leader in the IDC MarketScape: Worldwide Omnichannel Marketing Platforms for B2C Enterprises 2023 Assessment. The company has been recognized in The Top 1% of all software companies worldwide in G2's 2024 Software Awards, and named in The Top 10 Best Software Products with the most rankings alongside other software legends like Google, Zoom, and . According to G2's Spring'24 reports. Insider is also the G2 Leader in 6+ categories, including Customer Data Platforms (CDP), Personalization Engines, Personalization Software, Mobile Marketing, Customer Journey Analytics, and e-commerce Personalization. When our team founded Insider, they not only sought to create a product company but also to build the most socially progressive technology community in the world. Through our corporate social responsibility initiatives like 100Projects SheCodes, SheLeads, and SheMarkables, our community has committed to scaling its impact into our communities across 27+ countries, spearheading transformative projects in areas such as health, education, farming, animal rights, and increasing the proportional representation of women in STEM careers. Behind all these achievements, there is an exceptionally talented and passionate team across 27+ countries that moves fast and agile, creates cutting-edge products, and focuses on making an impact. If you want to join us on this journey, just keep reading. First things first: What is this role about? We're underdogs who believe in the power of actions more than anything. Our sales pros are conversation starters, network builders, and noisemakers. Being a part of our sales team requires a great set of skills, such as relationship building, consulting, strategic thinking, and creating a robust sales pipeline. So we asked our team of sales pros to tell us what their day-to-day is really like and, in a nutshell, this is what they told us. Job Description Own a portfolio of existing accounts and take responsibility for their retention and growth. Identify upsell and cross sell opportunities within existing accounts. Proactively own renewals in accounts in cooperation with the Customer Success team. Succeed in a team selling environment for maximum account penetration and coverage. Consistently forecast monthly and quarterly performance. Negotiate deals and contracts at various levels within the targeted account, with primary focus/importance on "C" and enterprise level negotiations. Participating in meetings with key stakeholders starting from onboarding kick-off and Business Review meetings. Discovering strategic needs and direction of the customers, setting goals and objectives with a customer that will enable the teams to drive business impact. Analyzing stakeholder mapping and setting overall strategy to capture right frequency in touchpoints. Taking ownership of renewal success and strategy to achieve key commercial/contractual targets. Ensuring Customer Success realization is achieved and recognized across key stakeholders and reaching NPS targets ensuring best customer experience and success recognition. Achieving customer advocacy goals with the marketing team with success stories, and testimonials. Monitoring market trends and industry analysis to nurture key stakeholders aligned with Insider Product and Strategic Roadmap execution. Requirements 7+ year experience in Customer Success Management, Account Management, or Sales, ideally in SaaS. Proven oral and written communication abilities, positive and energetic phone skills, and exquisite listening skills. Alas, we've got clients all over the world! Proven track record of using sales & persuasive skills. To be a self-motivated and savvy tech bug, always in search of savvy solutions and ideas to improve our relationship with our clients. To cherish one of our core ethos: care. You'll need to care for our clients and make sure they feel at home with our products and our around the clock support. Passion for testing, measuring, and improving outreach and follow up effectiveness. Strong communication skills in both writing and speaking (English). High sense of responsibility and accountability. A strategic thinker with excellent project and time management skills. Experience negotiating and navigating contracts and legal discussions. Thrives in a fast-paced, high growth, rapidly changing environment. Proven track record of driving decisions collaboratively, resolving conflicts, and ensuring follow-through with verbal and written communication. Strong presentation skills with a high degree of comfort with both large and small audiences and various levels of management (Senior Marketing Executives, IT management, Database administrators, and Data Scientist). Proven track record of building relationships and need discovery with senior customer executives in large or highly strategic accounts, Experience in managing various stakeholder relationships to get consensus on solutions/engagements required. Hold on! Life's a two-way road! Here's what you'll enjoy while spending time with us (perks, anyone?) Mens sana in corpore sano! You'll enjoy delicious and healthy Monday breakfasts, occasional lunches, and afternoon snacks. Plus coffee and tea handy! We are all about our culture & building relationships! Expect a weekly team event / drinks with Insiders :) Vitality - covering for your private medical care. a chance to work in an international, diverse, and inclusive environment, access and opportunity to gain a limitless network all over the globe, a chance to become a Shareowner with the "Shareowner System" that we offer to all Insiders who meet certain criteria, to be part of an industry that's shaping the future of customer experience access to many hard and soft skills pieces of training to help you improve and challenge yourself, access to 16,000+ online courses taught by real-world professionals on the LinkedIn Learning platform to satisfy your hunger for knowledge. space to share your skills through training sessions and workshops if you wish. Sharing is caring! the infamous team activities that are bursting with fun, no Dress Code! Was this position made for you? So let's talk! We're curious bugs and can't wait to get to know you. We provide equal opportunity in a zero-discrimination workplace and not just welcome but also embrace everyone without regard to sex, race, color, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status. Please follow Insider on LinkedIn , Instagram , Youtube, and Medium !
Company Description We work with science-led clients to launch and develop health brands for sustained growth. We do this by creating digital-first experiences that respond to the real needs of consumers, patients and health professionals. Human needs, illuminated by data, so brands show up when and where they can be truly valuable. We call this People Powered Health. We are a generous, idealistic, and uniquely qualified team across data, strategy, science, creative, UX, media and client service. We work with health brands to deliver business impact through brilliant brand experiences, from brand campaigns to digital products and services. We use digital and emerging technologies to help brands build deeper connections with their audiences, connect ecosystems and disrupt traditional marketing. As part of Publicis Health, our team works to bring applied innovation to a range of global, EMEA and UK clients, working in collaboration with other DH offices in Philadelphia, New York, San Francisco and sister agencies in London and around the world. Learn more Job Description We are looking for a commercially-minded strategist to join our team, where you will work closely with a collection of ambitious clients in a unique marketing accelerator model. The ideal candidate will have a mix of commercial, brand and CX strategy experience with pharmaceutical clients. This is a high-impact, exciting role and we are looking for candidates who are confident modern marketers, motivated by working across silos, and able to help clients focus on and solve key business questions in a matrixed, data-fueled environment. Responsibilities As an Associate Strategy Director, you will be a senior contributor within a vibrant and ambitious strategic community within Digitas Health London and Publicis Health. In your role you will: Leverage your understanding of how brands grow, act as a strategic partner to brand teams, understanding and challenging their business and activation plans to drive results Guide and develop commercial, brand and marketing strategies for assigned brands, as well as communications and omnichannel strategies Understand, plan and/or execute the underlying research, insight, and analysis work to support strategy development Lead and support across a range of strategic planning activities - annual brand planning; promotional campaign strategy; omnichannel communication strategy Understand and apply strategic planning frameworks to your brand, whether working at global, regional or local level to drive brand/business performance Work effectively in a matrixed environment, and partner effectively across cross-functional strategy and agency teams Develop creative briefs to inform creative solutioning and ideation, and partner with creative leads to enable high-impact creativity Educate brands on creative effectiveness and show an ability to partner with creatives to find new and innovative creative ideas to work across multiple markets, with proven impact Define KPIs for clients including test-and-learn/optimisation recommendations Structure and lead workshops with cross functional teams, creating plans with clear deliverables and outputs Guide and oversee the output of other strategists working on assigned brands Understand how to delegate and involve mid- and junior-level strategy team members in your projects, developing individual skills and team capability Partner with PM and CS teams to plan projects, and show strong time awareness and time management skills Qualifications You are an experienced strategist who understands how to develop marketing, brand, comms and CX strategies for global pharma brands: understanding and leveraging growth drivers, applying innovative approaches to audience insight and engagement, and developing marketing communication strategies. Specific requirements include: Proven pharma experience at both consumer and HCP level Significant related strategy and/or planning experience, covering commercial, brand and CX Experience analysing research and analytics and drawing out customer insights Strong oncology experience, with a track record of success and making positive impact for clients Well experienced at using insight tools and platforms; familiar with commercial strategy frameworks to lead business approaches on assigned brands Confident writing strong creative briefs and partnering with creative teams Ability to analyse problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations Preferably you have worked in a matrix organisation across network agencies, helping remote-based clients and worked across regional-to-local tiers Comfort developing commercial and brand plans, and a deep understanding of clients' goals and revenue ambitions Vocal and assertive, while working collaboratively with internal and external agency partners English-language proficient, with ability to work closely with team members across geographies and time zones Excellence in presentation skills, distillation of complex data, strategic storytelling and clarity of thought Additional Information Digitas Health has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plans we also offer; WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. "YOU" DAYS - flexibility to take a day off for your well-being and self-care without prior notice and additional paid leave for volunteering and charity work of your choice. BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING & BANK HOLIDAY SWAP You can switch a religious Bank Holiday (either Good Friday or Easter Monday) for another day to celebrate a religious, spiritual, faith or belief-based day of your choosing. GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of our benefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Pagewhich showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Aug 11, 2025
Full time
Company Description We work with science-led clients to launch and develop health brands for sustained growth. We do this by creating digital-first experiences that respond to the real needs of consumers, patients and health professionals. Human needs, illuminated by data, so brands show up when and where they can be truly valuable. We call this People Powered Health. We are a generous, idealistic, and uniquely qualified team across data, strategy, science, creative, UX, media and client service. We work with health brands to deliver business impact through brilliant brand experiences, from brand campaigns to digital products and services. We use digital and emerging technologies to help brands build deeper connections with their audiences, connect ecosystems and disrupt traditional marketing. As part of Publicis Health, our team works to bring applied innovation to a range of global, EMEA and UK clients, working in collaboration with other DH offices in Philadelphia, New York, San Francisco and sister agencies in London and around the world. Learn more Job Description We are looking for a commercially-minded strategist to join our team, where you will work closely with a collection of ambitious clients in a unique marketing accelerator model. The ideal candidate will have a mix of commercial, brand and CX strategy experience with pharmaceutical clients. This is a high-impact, exciting role and we are looking for candidates who are confident modern marketers, motivated by working across silos, and able to help clients focus on and solve key business questions in a matrixed, data-fueled environment. Responsibilities As an Associate Strategy Director, you will be a senior contributor within a vibrant and ambitious strategic community within Digitas Health London and Publicis Health. In your role you will: Leverage your understanding of how brands grow, act as a strategic partner to brand teams, understanding and challenging their business and activation plans to drive results Guide and develop commercial, brand and marketing strategies for assigned brands, as well as communications and omnichannel strategies Understand, plan and/or execute the underlying research, insight, and analysis work to support strategy development Lead and support across a range of strategic planning activities - annual brand planning; promotional campaign strategy; omnichannel communication strategy Understand and apply strategic planning frameworks to your brand, whether working at global, regional or local level to drive brand/business performance Work effectively in a matrixed environment, and partner effectively across cross-functional strategy and agency teams Develop creative briefs to inform creative solutioning and ideation, and partner with creative leads to enable high-impact creativity Educate brands on creative effectiveness and show an ability to partner with creatives to find new and innovative creative ideas to work across multiple markets, with proven impact Define KPIs for clients including test-and-learn/optimisation recommendations Structure and lead workshops with cross functional teams, creating plans with clear deliverables and outputs Guide and oversee the output of other strategists working on assigned brands Understand how to delegate and involve mid- and junior-level strategy team members in your projects, developing individual skills and team capability Partner with PM and CS teams to plan projects, and show strong time awareness and time management skills Qualifications You are an experienced strategist who understands how to develop marketing, brand, comms and CX strategies for global pharma brands: understanding and leveraging growth drivers, applying innovative approaches to audience insight and engagement, and developing marketing communication strategies. Specific requirements include: Proven pharma experience at both consumer and HCP level Significant related strategy and/or planning experience, covering commercial, brand and CX Experience analysing research and analytics and drawing out customer insights Strong oncology experience, with a track record of success and making positive impact for clients Well experienced at using insight tools and platforms; familiar with commercial strategy frameworks to lead business approaches on assigned brands Confident writing strong creative briefs and partnering with creative teams Ability to analyse problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations Preferably you have worked in a matrix organisation across network agencies, helping remote-based clients and worked across regional-to-local tiers Comfort developing commercial and brand plans, and a deep understanding of clients' goals and revenue ambitions Vocal and assertive, while working collaboratively with internal and external agency partners English-language proficient, with ability to work closely with team members across geographies and time zones Excellence in presentation skills, distillation of complex data, strategic storytelling and clarity of thought Additional Information Digitas Health has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plans we also offer; WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. "YOU" DAYS - flexibility to take a day off for your well-being and self-care without prior notice and additional paid leave for volunteering and charity work of your choice. BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING & BANK HOLIDAY SWAP You can switch a religious Bank Holiday (either Good Friday or Easter Monday) for another day to celebrate a religious, spiritual, faith or belief-based day of your choosing. GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of our benefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Pagewhich showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Adam Curtis Specialist Automotive Recruitment Consultancy Ltd
Chief Sales & Marketing Officer Circa £130,000 depending on experience plus benefits Hybrid working (2 days per week in the London Office) Full time hours, Permanent, Contract or Interim are all options Our client, is one of the UK's biggest subscription clubs for spirit lovers, curating and delivering premium spirits, mixers, and treats to tens of thousands of members each month. As they scale beyond one offering and into broader spirits, ecommerce, and new channels, they are building a team that can turn unique customer proposition into a world-class omnichannel growth engine. They are now at a strategic inflection point: with a desire to grow beyond its current subscription offering, and beyond the UK - thereby strengthening their customer economics, and providing better clarity for their mission and purpose. They also wish to capitalise on their brand for those of whom subscription is not for them, through own-label products and other sales channels. To lead this next chapter, they are looking to hire a Chief Sales & Marketing Officer. The Opportunity: This is a senior leadership role. You will take ownership of all revenue-driving levers in the business - with direct control over product and customer proposition, and trading including performance marketing, ecommerce, CRM, customer retention, and digital experience. You will lead and grow a cross-functional team focused on optimising every stage of the customer lifecycle - from evolving product market fit, to acquisition and long-term loyalty. You will work closely with the Co-Founder and the wider executive team to drive sustainable, profitable growth. Key Responsibilities: Growth Strategy & Execution Owning Product and Customer end to end proposition, with refinements to the existing product sets and the development of new ones for new territories. Own the end-to-end customer experience - from acquisition to retention. Develop and execute performance marketing strategies (paid social, search, affiliates, partnerships) to meet CAC, Payback, and ROAS goals. Champion a data-driven test-and-learn culture for growth experiments across all channels. E-commerce & Subscription Lead the ecommerce P&L, with full ownership of website trading, merchandising, CRO, and promotion planning. Optimise the subscription funnel: conversion, onboarding, retention, and reactivation. Work closely with Tech/Product to prioritise enhancements to the ecommerce and subscription platform. CRM & Lifecycle Marketing Oversee segmentation, targeting, and automated customer journeys across email, SMS, push, and more. Increase CLTV and repeat purchase rate through hyper-relevant, insight-led campaigns. Implement customer regular insight reviews through quantitative and qualitative research to gain deep understanding of the market and product proposition. Brand & Creative Partner with the Chief Brand Officer to guide the evolution of the brand as it expands beyond its current offering. Collaborate with the Chief Brand Officer and in-house creative team to ensure data-informed planning supports brand and commercial objectives. Team & Leadership Lead, structure, and grow a high-performing cross-functional team covering acquisition, CRM, trading, and CX. Foster a culture of commercial accountability and agility. Work in close partnership with the Chief Brand Officer to ensure brand and commercial strategies are aligned and mutually supportive. What Success Looks Like Evolving customer proposition to delight customers and drive retention. Optimised LTV:CAC ratio and payback. Sustained subscriber growth with reduced churn. Scaled ecommerce / B2B sales (beyond subscription) and improved conversion rate. Increased owned-label product adoption. Empowered and aligned team delivering against shared commercial KPIs. Who You Are: Must-Have Experience 10+ years in senior leadership roles in high-growth DTC or ecommerce businesses together with experience of online, subscription based models. This is not a role for a first time CMO. Proven track record driving sustainable growth across paid and owned channels. Deep understanding of ecommerce and subscription dynamics. Strong commercial acumen - comfortable owning revenue and profit outcomes. Knowledge of the alcohol market highly desirable Team leadership across marketing, CRM, and/or ecommerce disciplines. Skills & Attributes Data-driven and analytical, but creative and customer-focused. Hands-on leadership style, not afraid to get into the details. Collaborative team builder who works cross-functionally with product, finance, ops, and tech. Clear communicator and decision-maker. Excited by the brand and mission - and ready to help evolve it. What is on offer: A high-impact leadership role at a profitable, scaling business with a loyal customer base. Hybrid working (2 days/week in London office). Competitive salary + performance-based bonus + potential equity. Generous holiday and pension contributions A collaborative, entrepreneurial culture where your ideas will shape our clients next chapter. This is more than just a job - it is an opportunity to make a significant impact on a fantastic company with a great culture. If you consider yourself a top-class operator who thrives on challenges and delivering exceptional results, we would love to hear from you. For further details on this role and other jobs, please submit your CV to Adam Curtis of ACS Recruitment Consultancy.
Aug 09, 2025
Full time
Chief Sales & Marketing Officer Circa £130,000 depending on experience plus benefits Hybrid working (2 days per week in the London Office) Full time hours, Permanent, Contract or Interim are all options Our client, is one of the UK's biggest subscription clubs for spirit lovers, curating and delivering premium spirits, mixers, and treats to tens of thousands of members each month. As they scale beyond one offering and into broader spirits, ecommerce, and new channels, they are building a team that can turn unique customer proposition into a world-class omnichannel growth engine. They are now at a strategic inflection point: with a desire to grow beyond its current subscription offering, and beyond the UK - thereby strengthening their customer economics, and providing better clarity for their mission and purpose. They also wish to capitalise on their brand for those of whom subscription is not for them, through own-label products and other sales channels. To lead this next chapter, they are looking to hire a Chief Sales & Marketing Officer. The Opportunity: This is a senior leadership role. You will take ownership of all revenue-driving levers in the business - with direct control over product and customer proposition, and trading including performance marketing, ecommerce, CRM, customer retention, and digital experience. You will lead and grow a cross-functional team focused on optimising every stage of the customer lifecycle - from evolving product market fit, to acquisition and long-term loyalty. You will work closely with the Co-Founder and the wider executive team to drive sustainable, profitable growth. Key Responsibilities: Growth Strategy & Execution Owning Product and Customer end to end proposition, with refinements to the existing product sets and the development of new ones for new territories. Own the end-to-end customer experience - from acquisition to retention. Develop and execute performance marketing strategies (paid social, search, affiliates, partnerships) to meet CAC, Payback, and ROAS goals. Champion a data-driven test-and-learn culture for growth experiments across all channels. E-commerce & Subscription Lead the ecommerce P&L, with full ownership of website trading, merchandising, CRO, and promotion planning. Optimise the subscription funnel: conversion, onboarding, retention, and reactivation. Work closely with Tech/Product to prioritise enhancements to the ecommerce and subscription platform. CRM & Lifecycle Marketing Oversee segmentation, targeting, and automated customer journeys across email, SMS, push, and more. Increase CLTV and repeat purchase rate through hyper-relevant, insight-led campaigns. Implement customer regular insight reviews through quantitative and qualitative research to gain deep understanding of the market and product proposition. Brand & Creative Partner with the Chief Brand Officer to guide the evolution of the brand as it expands beyond its current offering. Collaborate with the Chief Brand Officer and in-house creative team to ensure data-informed planning supports brand and commercial objectives. Team & Leadership Lead, structure, and grow a high-performing cross-functional team covering acquisition, CRM, trading, and CX. Foster a culture of commercial accountability and agility. Work in close partnership with the Chief Brand Officer to ensure brand and commercial strategies are aligned and mutually supportive. What Success Looks Like Evolving customer proposition to delight customers and drive retention. Optimised LTV:CAC ratio and payback. Sustained subscriber growth with reduced churn. Scaled ecommerce / B2B sales (beyond subscription) and improved conversion rate. Increased owned-label product adoption. Empowered and aligned team delivering against shared commercial KPIs. Who You Are: Must-Have Experience 10+ years in senior leadership roles in high-growth DTC or ecommerce businesses together with experience of online, subscription based models. This is not a role for a first time CMO. Proven track record driving sustainable growth across paid and owned channels. Deep understanding of ecommerce and subscription dynamics. Strong commercial acumen - comfortable owning revenue and profit outcomes. Knowledge of the alcohol market highly desirable Team leadership across marketing, CRM, and/or ecommerce disciplines. Skills & Attributes Data-driven and analytical, but creative and customer-focused. Hands-on leadership style, not afraid to get into the details. Collaborative team builder who works cross-functionally with product, finance, ops, and tech. Clear communicator and decision-maker. Excited by the brand and mission - and ready to help evolve it. What is on offer: A high-impact leadership role at a profitable, scaling business with a loyal customer base. Hybrid working (2 days/week in London office). Competitive salary + performance-based bonus + potential equity. Generous holiday and pension contributions A collaborative, entrepreneurial culture where your ideas will shape our clients next chapter. This is more than just a job - it is an opportunity to make a significant impact on a fantastic company with a great culture. If you consider yourself a top-class operator who thrives on challenges and delivering exceptional results, we would love to hear from you. For further details on this role and other jobs, please submit your CV to Adam Curtis of ACS Recruitment Consultancy.
Vice President of Global Marketing Luxury Beauty Skincare We are looking to hire a Global Vice President Marketing, to be part of the next stage of this exciting luxury, skincare product as is scales out internationally. The position will work as part of the Senior Management and Executive Board team, and report directly to the COO/CEO. This high-end, luxury skincare product is looking for a strategic minded, global marketing executive to take the business from start-up to a globally recognised skincare product. The company is well funded, a highly acclaimed product and already selling direct to the consumer and through major retail outlets across major cities globally. At the heart of what they do is sustainability, clean, ethical ingredients and real science. With high produce values, they also carry the same values in their company. The successful person must have experience in go-to-market strategy across geographical locations, experience of marketing direct to consumer as well as retail, experience with a high growth business in a beauty, luxury or comparable business and able to build a global team to help reach the vison of the brand. Must be strategically minded, robust in intellectual capability and have the drive to work for a scale up brand. If you have the relevant experience and this opportunity sounds interesting to you, please get in touch with a copy of your CV as soon as possible. We are committed to equality of opportunity for all. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Qualification & Experience Highly analytical but creatively minded; able to make data-driven decisions and establish effective metrics within core brand guidelines within the marketing strategy and spend Profound knowledge of attribution models and media mix marketing 10+ years of senior marketing leadership experience as Director of Marketing in a rapidly growing beauty / consumer-packaged goods brand Field expert across luxury Beauty or health and wellness Experience working in an omnichannel distribution and international environment Deep knowledge of working with major beauty retailers such as Sephora, Harrods, Neiman Marcus, Saks, Look Fantastic among others Excellent leadership and people management skills with the ability to successfully motivate and challenge a team of talented people at all levels of the company Possess a strong work ethic with a drive to succeed Ability to process and conceptualise a vast amount of information and understand and prioritise competing business needs Ability to work in a fast-paced environment where continuous innovation is critical Technical knowledge of tracking, tooling and experiment design and implementation Strong communication skills and ability to clearly articulate impact; ability to influence and work cross-functionally across several internal teams Previous relationships/interactions with key vendors and external partners Strong project management skills including the ability to manage multiple projects simultaneously Experience working in global teams and collaborating across multiple geographies Applicants not contacted within six weeks should consider their applications unsuccessful. Information provided by applicants will be treated in strict confidence and will be used for recruitment purpose only. Upload your CV Please upload .doc, .pdf, .docx or .odt files under 5 MB I consent to Luxury Recruit using the above data to send me marketing emails, as detailed in the website privacy policy
Aug 03, 2025
Full time
Vice President of Global Marketing Luxury Beauty Skincare We are looking to hire a Global Vice President Marketing, to be part of the next stage of this exciting luxury, skincare product as is scales out internationally. The position will work as part of the Senior Management and Executive Board team, and report directly to the COO/CEO. This high-end, luxury skincare product is looking for a strategic minded, global marketing executive to take the business from start-up to a globally recognised skincare product. The company is well funded, a highly acclaimed product and already selling direct to the consumer and through major retail outlets across major cities globally. At the heart of what they do is sustainability, clean, ethical ingredients and real science. With high produce values, they also carry the same values in their company. The successful person must have experience in go-to-market strategy across geographical locations, experience of marketing direct to consumer as well as retail, experience with a high growth business in a beauty, luxury or comparable business and able to build a global team to help reach the vison of the brand. Must be strategically minded, robust in intellectual capability and have the drive to work for a scale up brand. If you have the relevant experience and this opportunity sounds interesting to you, please get in touch with a copy of your CV as soon as possible. We are committed to equality of opportunity for all. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Qualification & Experience Highly analytical but creatively minded; able to make data-driven decisions and establish effective metrics within core brand guidelines within the marketing strategy and spend Profound knowledge of attribution models and media mix marketing 10+ years of senior marketing leadership experience as Director of Marketing in a rapidly growing beauty / consumer-packaged goods brand Field expert across luxury Beauty or health and wellness Experience working in an omnichannel distribution and international environment Deep knowledge of working with major beauty retailers such as Sephora, Harrods, Neiman Marcus, Saks, Look Fantastic among others Excellent leadership and people management skills with the ability to successfully motivate and challenge a team of talented people at all levels of the company Possess a strong work ethic with a drive to succeed Ability to process and conceptualise a vast amount of information and understand and prioritise competing business needs Ability to work in a fast-paced environment where continuous innovation is critical Technical knowledge of tracking, tooling and experiment design and implementation Strong communication skills and ability to clearly articulate impact; ability to influence and work cross-functionally across several internal teams Previous relationships/interactions with key vendors and external partners Strong project management skills including the ability to manage multiple projects simultaneously Experience working in global teams and collaborating across multiple geographies Applicants not contacted within six weeks should consider their applications unsuccessful. Information provided by applicants will be treated in strict confidence and will be used for recruitment purpose only. Upload your CV Please upload .doc, .pdf, .docx or .odt files under 5 MB I consent to Luxury Recruit using the above data to send me marketing emails, as detailed in the website privacy policy
Before jumping in on all the information about the role and what you can bring to the table, let us introduce ourselves real quick. About us We are Insider, a B2B SaaS company that drives growth for its clients around the world. How are we achieving this? We are the AI-native platform for Customer Experience and Marketing-offers marketers a single platform to deliver unique experiences per person, drive profitable growth, and unleash peak productivity and efficiency. Our platform connects data across channels, predicts future behavior with AI, and individualizes experiences from a single platform. We have just celebrated our $500M Series E funding round, led by General Atlantic. Before this, we've unlocked unicorn status following our Series D round. We are backed by top-notch investors, including Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst, and trusted by 1200+ brands from high-growth startups to the most prestigious Fortune 500 companies such as Samsung, Coca-Cola, Nike, L'Oreal, Singapore Airlines, Virgin, Nestle, Nissan, Lenovo, Puma, IKEA, Allianz, Dominos, CNN, and the list goes on. Having unlocked unicorn status, Insider was congratulated for becoming one of the only woman-founded, women-ledB2B SaaS unicorns in the world, to achieve $200M in CARR (Committed Annual Recurring Revenue). Insider was named a leader in The Forrester Wave for Cross-Channel Campaign Management 2021, and Leader in the IDC MarketScape: Worldwide Omnichannel Marketing Platforms for B2C Enterprises 2023 Assessment. The company has been recognized in The Top 1% of all software companies worldwide in G2's 2024 Software Awards, and named in The Top 10 Best Software Products with the most rankings alongside other software legends like Google, Zoom, and . According to G2's Spring'24 reports. Insider is also the G2 Leader in 6+ categories, including Customer Data Platforms (CDP), Personalization Engines, Personalization Software, Mobile Marketing, Customer Journey Analytics, and e-commerce Personalization. When our team founded Insider, they not only sought to create a product company but also to build the most socially progressive technology community in the world. Through our corporate social responsibility initiatives like 100Projects SheCodes, SheLeads, and SheMarkables, our community has committed to scaling its impact into our communities across 27+ countries, spearheading transformative projects in areas such as health, education, farming, animal rights, and increasing the proportional representation of women in STEM careers. Behind all these achievements, there is an exceptionally talented and passionate team across 27+ countries that moves fast and agile, creates cutting-edge products, and focuses on making an impact. If you want to join us on this journey, just keep reading. Our Partner Success Team consists of people from 31 different nationalities. They are how we thrive. They are our story makers. They are quick learners & problem solvers. They are the master problem solvers, they resolve, they care and they ignite. Each of them is part of harmonious teamwork that follows meaningful goals. Our Solution Architects are powered by their technical background and skills. They aim to provide seamless onboarding for our Partners while assisting with implementation. They are problem-solvers and strategic thinkers. They are the core when it comes to making sure that Partners are flawlessly onboarded for the maximum efficiency for Insider products. Until now it has been an inspiring story on our side, so we wanted to let you in on it. Now? Now we are looking to expand our team! Job Description Proactively engages with and reaches out to customer technical decision-makers and influencers. Utilizes information on customer business, industry, needs, competitive landscape, and key priorities to support customer's digital transformation. Run data workshops to build plans for implementing solutions which align with customer business goals and technical environments. Drives pilots, proof of concept (POC), and value (e.g., optimizing solutions and costs) and moves the customer forward from pilots to productive deployments by rooting pilots in business impact. Troubleshoots technical issues reported by customers during the implementation and ongoing campaign deployment process and provide solutions. Identifies, escalates, and works to resolve technical blockers (e.g., changing configurations, sample coding) to accelerate architecture implementations, and routes non-technical issues for removal by appropriate parties. Proactively engages product and support teams (e.g., engineering) to remediate blockers by conveying impact. Leverage best practices to guide customer strategy and future growth for Insider by cultivating customer affinity with Insider solutions that drive impact for the customer. What we expect from you? Bachelor's Degree in Computer Science or related field Minimum 5 years of experience in consultative/complex technical deployment projects, architecture, design, implementation, and/or support of highly distributed applications. Proven track record of building deep technical relationships with senior IT executives in large or highly strategic accounts. Outstanding verbal and written communication skills, with the ability to orchestrate, lead, and influence virtual teams, ensuring successful implementation of customer projects. Extensive technical experience with cloud and hybrid infrastructures, architecture designs, migrations, and technology management. Familiarity, awareness, or strong working knowledge of development methodologies and technologies in one or more of the following: JavaScript, jQuery, HTML, CSS; REST, XML, Database Technologies. You have strong product command and technical domain knowledge of one or more of the following: SaaS, Marketing, Mobile Applications, APIs or Programming. While we are conquering the world, we are offering you; Mens sana in corpore sano! You'll enjoy delicious and healthy Monday breakfasts, occasional lunches, and afternoon snacks. Plus coffee and tea handy! We are all about our culture & building relationships! Expect a weekly team event / drinks with Insiders :) Vitality - covering for your private medical care. a chance to work in an international, diverse, and inclusive environment, access and opportunity to gain a limitless network all over the globe, a chance to become a Shareowner with the "Shareowner System" that we offer to all Insiders who meet certain criteria, to be part of an industry that's shaping the future of customer experience access to many hard and soft skills pieces of training to help you improve and challenge yourself, access to 16,000+ online courses taught by real-world professionals on the LinkedIn Learning platform to satisfy your hunger for knowledge. space to share your skills through training sessions and workshops if you wish. Sharing is caring! the infamous team activities that are bursting with fun, no Dress Code! Was this position made for you? So let's talk! We're curious bugs and can't wait to get to know you. We provide equal opportunity in a zero-discrimination workplace and not just welcome but also embrace everyone without regard to sex, race, color, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status. Please follow Insider on LinkedIn , Instagram , Youtube, and Medium !
Jul 24, 2025
Full time
Before jumping in on all the information about the role and what you can bring to the table, let us introduce ourselves real quick. About us We are Insider, a B2B SaaS company that drives growth for its clients around the world. How are we achieving this? We are the AI-native platform for Customer Experience and Marketing-offers marketers a single platform to deliver unique experiences per person, drive profitable growth, and unleash peak productivity and efficiency. Our platform connects data across channels, predicts future behavior with AI, and individualizes experiences from a single platform. We have just celebrated our $500M Series E funding round, led by General Atlantic. Before this, we've unlocked unicorn status following our Series D round. We are backed by top-notch investors, including Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst, and trusted by 1200+ brands from high-growth startups to the most prestigious Fortune 500 companies such as Samsung, Coca-Cola, Nike, L'Oreal, Singapore Airlines, Virgin, Nestle, Nissan, Lenovo, Puma, IKEA, Allianz, Dominos, CNN, and the list goes on. Having unlocked unicorn status, Insider was congratulated for becoming one of the only woman-founded, women-ledB2B SaaS unicorns in the world, to achieve $200M in CARR (Committed Annual Recurring Revenue). Insider was named a leader in The Forrester Wave for Cross-Channel Campaign Management 2021, and Leader in the IDC MarketScape: Worldwide Omnichannel Marketing Platforms for B2C Enterprises 2023 Assessment. The company has been recognized in The Top 1% of all software companies worldwide in G2's 2024 Software Awards, and named in The Top 10 Best Software Products with the most rankings alongside other software legends like Google, Zoom, and . According to G2's Spring'24 reports. Insider is also the G2 Leader in 6+ categories, including Customer Data Platforms (CDP), Personalization Engines, Personalization Software, Mobile Marketing, Customer Journey Analytics, and e-commerce Personalization. When our team founded Insider, they not only sought to create a product company but also to build the most socially progressive technology community in the world. Through our corporate social responsibility initiatives like 100Projects SheCodes, SheLeads, and SheMarkables, our community has committed to scaling its impact into our communities across 27+ countries, spearheading transformative projects in areas such as health, education, farming, animal rights, and increasing the proportional representation of women in STEM careers. Behind all these achievements, there is an exceptionally talented and passionate team across 27+ countries that moves fast and agile, creates cutting-edge products, and focuses on making an impact. If you want to join us on this journey, just keep reading. Our Partner Success Team consists of people from 31 different nationalities. They are how we thrive. They are our story makers. They are quick learners & problem solvers. They are the master problem solvers, they resolve, they care and they ignite. Each of them is part of harmonious teamwork that follows meaningful goals. Our Solution Architects are powered by their technical background and skills. They aim to provide seamless onboarding for our Partners while assisting with implementation. They are problem-solvers and strategic thinkers. They are the core when it comes to making sure that Partners are flawlessly onboarded for the maximum efficiency for Insider products. Until now it has been an inspiring story on our side, so we wanted to let you in on it. Now? Now we are looking to expand our team! Job Description Proactively engages with and reaches out to customer technical decision-makers and influencers. Utilizes information on customer business, industry, needs, competitive landscape, and key priorities to support customer's digital transformation. Run data workshops to build plans for implementing solutions which align with customer business goals and technical environments. Drives pilots, proof of concept (POC), and value (e.g., optimizing solutions and costs) and moves the customer forward from pilots to productive deployments by rooting pilots in business impact. Troubleshoots technical issues reported by customers during the implementation and ongoing campaign deployment process and provide solutions. Identifies, escalates, and works to resolve technical blockers (e.g., changing configurations, sample coding) to accelerate architecture implementations, and routes non-technical issues for removal by appropriate parties. Proactively engages product and support teams (e.g., engineering) to remediate blockers by conveying impact. Leverage best practices to guide customer strategy and future growth for Insider by cultivating customer affinity with Insider solutions that drive impact for the customer. What we expect from you? Bachelor's Degree in Computer Science or related field Minimum 5 years of experience in consultative/complex technical deployment projects, architecture, design, implementation, and/or support of highly distributed applications. Proven track record of building deep technical relationships with senior IT executives in large or highly strategic accounts. Outstanding verbal and written communication skills, with the ability to orchestrate, lead, and influence virtual teams, ensuring successful implementation of customer projects. Extensive technical experience with cloud and hybrid infrastructures, architecture designs, migrations, and technology management. Familiarity, awareness, or strong working knowledge of development methodologies and technologies in one or more of the following: JavaScript, jQuery, HTML, CSS; REST, XML, Database Technologies. You have strong product command and technical domain knowledge of one or more of the following: SaaS, Marketing, Mobile Applications, APIs or Programming. While we are conquering the world, we are offering you; Mens sana in corpore sano! You'll enjoy delicious and healthy Monday breakfasts, occasional lunches, and afternoon snacks. Plus coffee and tea handy! We are all about our culture & building relationships! Expect a weekly team event / drinks with Insiders :) Vitality - covering for your private medical care. a chance to work in an international, diverse, and inclusive environment, access and opportunity to gain a limitless network all over the globe, a chance to become a Shareowner with the "Shareowner System" that we offer to all Insiders who meet certain criteria, to be part of an industry that's shaping the future of customer experience access to many hard and soft skills pieces of training to help you improve and challenge yourself, access to 16,000+ online courses taught by real-world professionals on the LinkedIn Learning platform to satisfy your hunger for knowledge. space to share your skills through training sessions and workshops if you wish. Sharing is caring! the infamous team activities that are bursting with fun, no Dress Code! Was this position made for you? So let's talk! We're curious bugs and can't wait to get to know you. We provide equal opportunity in a zero-discrimination workplace and not just welcome but also embrace everyone without regard to sex, race, color, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status. Please follow Insider on LinkedIn , Instagram , Youtube, and Medium !
OmniChannel Technology Senior Manager Senior Level Full time Job Title: Enterprise Commerce Architect - Senior Manager Location: London, Manchester, Newcastle, Edinburgh, Birmingham Career Level: Manager(L7) We Are: Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: As an Enterprise Commerce Architect at the Manager, you will: Be responsible for designing, implementing, and optimizing enterprise-scale commerce solutions that drive seamless, omnichannel customer experiences. You will collaborate with cross-functional teams-spanning business stakeholders, technology leads, and UX designers-to ensure that your commerce architecture integrates smoothly with existing systems and delivers measurable business value. Responsibilities Incude: Business Focus: Collaborate with executive leadership to ensure that the commerce strategy drives revenue growth and enhances market competitiveness. Strategic Commerce Architecture: Define and lead the technical strategy for composable and omnichannel commerce solutions, ensuring alignment with client business objectives. Client Engagement: Work closely with clients to understand their commerce requirements and translate them into robust technical designs-covering product catalogues, checkout flows, payment integrations, and order management. Solution Design & Implementation: Architect and oversee the design of headless storefronts, microservices, and API integrations for seamless collaboration across marketing, sales, and fulfilment. Ensuring solution designs are driven by business priorities and deliver tangible business value. Integration & Collaboration: Partner with CMS, MarTech, and enterprise architecture teams to define end-to-end solutions and technical dependencies, including OMS, ERP, CRM, and CDP integrations. Technology Evaluation: Assess and recommend best-fit commerce platforms (e.g., Salesforce Commerce Cloud, Commercetools, Adobe Commerce, SAP Commerce Cloud) based on client needs that has clear cost-benefit analysis to ensure technology choices deliver long-term business needs. Workshops & Documentation: Lead solution design workshops and deliver comprehensive architectural documentation along with client presentations. Leadership & Stakeholder Management: Manage cross-functional teams, mentor junior architects, and engage senior stakeholders to secure buy-in for proposed solutions. Continuous Improvement: Stay updated on emerging trends in composable commerce, AI-driven personalization, and cloud-native architectures, integrating best practices into client engagements. We are looking for experience in the following skills: Strong experience in commerce architecture, engineering, or related roles, focusing on B2C or B2B commerce models. Proven track record in designing and implementing at least one major commerce platform such as Salesforce Commerce Cloud, Commercetools, Adobe Commerce, or SAP Commerce Cloud.Strong understanding of composable commerce principles, headless architectures, and API-first development. Expertise in cloud offerings (AWS, Azure, or Google Cloud) to drive commerce migration projects and recommend best practices. Excellent problem-solving, communication, and stakeholder management skills. Ability to lead diverse teams, including solution architects, developers, and business analysts, in delivering large-scale projects on time and within budget. Bonus Pointsif you have: Relevant commerce certifications (e.g., Salesforce B2C Commerce Architect, Commercetools Certified Solution Architect, Adobe Commerce, SAP Commerce Cloud). Experience in AI-driven personalization, intelligent search, and machine learning applications in commerce. Background in consulting or digital agency environments is a plus. What's in it for you: Our Total Rewards consist of a competitive basic salary, annual performance bonus, opportunities to acquire equity and a wide range of health and wellbeing benefits. These include perks such as: 30 days of leave to spend each year plus 3 extra volunteering days per year for charitable work of choice. Family-friendly and flexible work policies. Attractive pension plan with financial wellbeing support and resources. Private healthcare insurance plan and Mental Wellbeing support. Employee Assistance Programme, Career Development and Counselling. A range of generous Parental Leave offerings. Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the outstanding services we are known for. Please note that with all our roles, you should expect some in-person time for collaboration, learning and building rapport with clients, peers, leaders and communities. As an employer, we will be as flexible as possible to support your specific work/life needs. Accenture is an equal opportunities employer and encourages applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age citizenship, marital, domestic or civil partnership status, sexual orientation or gender identity. London Birmingham Edinburgh Manchester Newcastle Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces. Discover where this job fits at Accenture Technology jobs: Be the catalyst Get hands-on with the technologies that our clients need to reinvent, work in new ways and change the world for the better. Learn more about the hiring process at Accenture
Jul 10, 2025
Full time
OmniChannel Technology Senior Manager Senior Level Full time Job Title: Enterprise Commerce Architect - Senior Manager Location: London, Manchester, Newcastle, Edinburgh, Birmingham Career Level: Manager(L7) We Are: Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: As an Enterprise Commerce Architect at the Manager, you will: Be responsible for designing, implementing, and optimizing enterprise-scale commerce solutions that drive seamless, omnichannel customer experiences. You will collaborate with cross-functional teams-spanning business stakeholders, technology leads, and UX designers-to ensure that your commerce architecture integrates smoothly with existing systems and delivers measurable business value. Responsibilities Incude: Business Focus: Collaborate with executive leadership to ensure that the commerce strategy drives revenue growth and enhances market competitiveness. Strategic Commerce Architecture: Define and lead the technical strategy for composable and omnichannel commerce solutions, ensuring alignment with client business objectives. Client Engagement: Work closely with clients to understand their commerce requirements and translate them into robust technical designs-covering product catalogues, checkout flows, payment integrations, and order management. Solution Design & Implementation: Architect and oversee the design of headless storefronts, microservices, and API integrations for seamless collaboration across marketing, sales, and fulfilment. Ensuring solution designs are driven by business priorities and deliver tangible business value. Integration & Collaboration: Partner with CMS, MarTech, and enterprise architecture teams to define end-to-end solutions and technical dependencies, including OMS, ERP, CRM, and CDP integrations. Technology Evaluation: Assess and recommend best-fit commerce platforms (e.g., Salesforce Commerce Cloud, Commercetools, Adobe Commerce, SAP Commerce Cloud) based on client needs that has clear cost-benefit analysis to ensure technology choices deliver long-term business needs. Workshops & Documentation: Lead solution design workshops and deliver comprehensive architectural documentation along with client presentations. Leadership & Stakeholder Management: Manage cross-functional teams, mentor junior architects, and engage senior stakeholders to secure buy-in for proposed solutions. Continuous Improvement: Stay updated on emerging trends in composable commerce, AI-driven personalization, and cloud-native architectures, integrating best practices into client engagements. We are looking for experience in the following skills: Strong experience in commerce architecture, engineering, or related roles, focusing on B2C or B2B commerce models. Proven track record in designing and implementing at least one major commerce platform such as Salesforce Commerce Cloud, Commercetools, Adobe Commerce, or SAP Commerce Cloud.Strong understanding of composable commerce principles, headless architectures, and API-first development. Expertise in cloud offerings (AWS, Azure, or Google Cloud) to drive commerce migration projects and recommend best practices. Excellent problem-solving, communication, and stakeholder management skills. Ability to lead diverse teams, including solution architects, developers, and business analysts, in delivering large-scale projects on time and within budget. Bonus Pointsif you have: Relevant commerce certifications (e.g., Salesforce B2C Commerce Architect, Commercetools Certified Solution Architect, Adobe Commerce, SAP Commerce Cloud). Experience in AI-driven personalization, intelligent search, and machine learning applications in commerce. Background in consulting or digital agency environments is a plus. What's in it for you: Our Total Rewards consist of a competitive basic salary, annual performance bonus, opportunities to acquire equity and a wide range of health and wellbeing benefits. These include perks such as: 30 days of leave to spend each year plus 3 extra volunteering days per year for charitable work of choice. Family-friendly and flexible work policies. Attractive pension plan with financial wellbeing support and resources. Private healthcare insurance plan and Mental Wellbeing support. Employee Assistance Programme, Career Development and Counselling. A range of generous Parental Leave offerings. Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the outstanding services we are known for. Please note that with all our roles, you should expect some in-person time for collaboration, learning and building rapport with clients, peers, leaders and communities. As an employer, we will be as flexible as possible to support your specific work/life needs. Accenture is an equal opportunities employer and encourages applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age citizenship, marital, domestic or civil partnership status, sexual orientation or gender identity. London Birmingham Edinburgh Manchester Newcastle Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces. Discover where this job fits at Accenture Technology jobs: Be the catalyst Get hands-on with the technologies that our clients need to reinvent, work in new ways and change the world for the better. Learn more about the hiring process at Accenture
We're looking for a team member to lead the scientific relationship with our clients built-on a strength of scientific knowledge and strategic insight, and partner with Client Services to drive organic business growth. If this sounds like you read on! ABOUT LUCID GROUP We are a global healthcare communications agency with deep therapeutic expertise that traverses the asset lifecycle, delivering transformative outcomes for healthcare brands for over 20 years. Our more than 500 highly trained professionals work with speed and agility to craft and execute breakthrough strategies that maximise performance and unlock a brand's full potential. This position is aligned to one of our four divisions: Lucid Global works with global brand teams at big and mid-tier pharmaceuticals and biotech clients to deliver powerful medical communications solutions for early lifecycle assets. Our other divisions include: Lucid Consulting brings depth of expertise in the research, development and commercialisation of solutions across therapeutic areas and modalities by streamlining product development, building operational capabilities, innovating, and supporting execution to create value for patients, clients and shareholders. US MedComms works with both US and Global brand teams to create powerful medical communications solutions for early lifecycle assets. US Marketing works with clients across the Rx, Medical Device, OTC and Consumer Device categories to deliver compelling communications and promotional solutions to Healthcare Professionals for in-market assets. ABOUT THE ROLE The Scientific Director is a core member of the Medical team and as a Scientific Director, you provide insights to inform the client strategic plan and partner with client services for development and delivery of client account(s) plan in line with the client strategic plan. You will partner with Client Services to drive organic business growth and you may partner with an Executive Scientific Director on insights on their slice of business. This role is responsible for the scientific excellence within existing client account(s) and leading the scientific relationship with our clients built-on strength of scientific knowledge and strategic insight. A Scientific Director at Lucid is responsible for: Establishing high level scientific and strategic partnership with clients and experts to successfully deliver the programme of work and leading understanding in the team Scientific excellence within existing client account(s) Leading the scientific relationship with our clients built-on strength of scientific knowledge and strategic insight, and partner with Client Services to drive organic business growth Providing strategic review of content ensuring quality feedback is provided to writers to support development Providing mentorship to the medical team Partnering with Scientific Services Director to ensure scientific and editorial quality is adhered to across all client deliverables Demonstrating expert understanding of client science and strategy while keeping abreast of latest medical/scientific advances Building effective internal partnerships with other capabilities to successfully deliver the portfolio plan on plan and to budget (client services, project management, creative, strategy, etc) WHAT WE'RE LOOKING FOR Essential skills: A degree in a scientific, medical or life sciences field Good attention detail Experience managing their own time in a fast-paced, deadline-driven environment Experience working in an agile environment Experience working collaboratively and efficiently in a cross-capability team Experience writing for a variety of medical/scientific audiences Proven ability to create high-quality medical/scientific content Experience delivering a wide variety of medical writing outputs Experience working in a healthcare communications agency environment Competent and confident contributing to medical/scientific discussions Competent and confident giving sound strategic counsel Experience leading and driving client partnerships Experience in reviewing colleagues' medical writing Experience in coaching or mentoring others Experience in line-management and development of other medical writers Experience in leading a high-performing team Experience in managing projects, including resourcing and budgeting Desirable skills: Experience creating content for digital/online and omnichannel outputs Proven ability to build therapy area expertise in narrow timeframes Proven abilty to delegate appropriately Willingness to constructively challenge others internally and externally Understanding and contributing to broad account plan and strategy Commerical awareness and abilty to identify business development opportunities Broad understanding of evolving medical/scientific and pharmaceutical trends If you look at this list and feel you don't meet every single requirement, we still want to hear from you! We encourage you to apply, have a discussion with us about the role or others that we may have at Lucid Group either now or in the future, together we can build more inclusive workplaces. BENEFITS OF WORKING WITH US Our culture is fundamental to the delivery of transformation. Harnessing the talent and ambitions of those we work with empowers us to deliver our magic. On top of this, our benefits include: Discretionary bonus scheme; Contributory pension with Lucid contribution up to 5% of basic salary (enrolment after 3 months of employment); Cycle to work scheme; 25 working days holiday, 1 Celebration Day of your choice, 3 Christmas closure days plus 8 Bank Holidays per annum (pro-rata for part-time); Flexible holiday buy and sell scheme; Family friendly policies; Private family health and dental cover, including Employee Assistance Programme and a comprehensive employee rewards scheme; 4x basic salary life assurance cover; Medicash Healthcare Cash Plan (Level 1 company cover) Season Ticket Loans; Regular incentive schemes aligned to individual and team performance; Access to an employee discount platform with offers at 900+ retailers. WHAT DOES IT MEAN FOR US TO BE LUCID? At Lucid Group, we transform lives. Always. We believe in providing a culture of authenticity, where we can all be ourselves, make real connections, and enjoy the work that we do. Together. We empower our people to embark on a journey of growth and advancement by offering meaningful learning and development opportunities. Central to our ethos is our commitment to cultivating an environment that embraces and respects people of all backgrounds and identities, underpinned by a culture of conscious inclusion and support. The Lucid values are not just mere words; they are the culmination of our collective efforts. Co-created by our people for our people, these values serve as our guiding principles, ensuring that every decision we make positively impacts the lives of the clients, patients, healthcare professionals, and colleagues we serve. Compassionately Human: We think about the human impact of our actions Accountable Allies: We are the go-to strategic partners for our clients Invent with Intent: We create meaningful solutions to solve real problems Courageously Curious : We challenge ourselves to think disruptively We are an Equal Opportunity Employer and welcome applications from all backgrounds and identities. We are committed to providing an inclusive recruitment experience to everyone. This commitment to inclusion is explicitly inclusive of race, colour, sex, age, pregnancy, marital status, religion, sexual orientation, gender identity and/or expression or disability. As part of our commitment to recruiting and supporting colleagues with disabilities Lucid Group are a committed member of the UK Government's Disability Scheme, supporting people with disabilities provides us with access to a wider talent pool and enables us to be a force for good in the world by creating fair and equitable access to employment opportunities. Aligned to this scheme we commit to ensuring our recruitment process is inclusive and accessible by: 1) Offering a guaranteed interview to candidates with disabilities who meet the essential criteria for the role 2) Anticipate and provide reasonable adjustments 3) Support any existing employee who acquires a disability or long-term health condition If you wish to apply under this scheme please indicate so when asked on our DEI page which will appear as part of our job application process.
Jul 09, 2025
Full time
We're looking for a team member to lead the scientific relationship with our clients built-on a strength of scientific knowledge and strategic insight, and partner with Client Services to drive organic business growth. If this sounds like you read on! ABOUT LUCID GROUP We are a global healthcare communications agency with deep therapeutic expertise that traverses the asset lifecycle, delivering transformative outcomes for healthcare brands for over 20 years. Our more than 500 highly trained professionals work with speed and agility to craft and execute breakthrough strategies that maximise performance and unlock a brand's full potential. This position is aligned to one of our four divisions: Lucid Global works with global brand teams at big and mid-tier pharmaceuticals and biotech clients to deliver powerful medical communications solutions for early lifecycle assets. Our other divisions include: Lucid Consulting brings depth of expertise in the research, development and commercialisation of solutions across therapeutic areas and modalities by streamlining product development, building operational capabilities, innovating, and supporting execution to create value for patients, clients and shareholders. US MedComms works with both US and Global brand teams to create powerful medical communications solutions for early lifecycle assets. US Marketing works with clients across the Rx, Medical Device, OTC and Consumer Device categories to deliver compelling communications and promotional solutions to Healthcare Professionals for in-market assets. ABOUT THE ROLE The Scientific Director is a core member of the Medical team and as a Scientific Director, you provide insights to inform the client strategic plan and partner with client services for development and delivery of client account(s) plan in line with the client strategic plan. You will partner with Client Services to drive organic business growth and you may partner with an Executive Scientific Director on insights on their slice of business. This role is responsible for the scientific excellence within existing client account(s) and leading the scientific relationship with our clients built-on strength of scientific knowledge and strategic insight. A Scientific Director at Lucid is responsible for: Establishing high level scientific and strategic partnership with clients and experts to successfully deliver the programme of work and leading understanding in the team Scientific excellence within existing client account(s) Leading the scientific relationship with our clients built-on strength of scientific knowledge and strategic insight, and partner with Client Services to drive organic business growth Providing strategic review of content ensuring quality feedback is provided to writers to support development Providing mentorship to the medical team Partnering with Scientific Services Director to ensure scientific and editorial quality is adhered to across all client deliverables Demonstrating expert understanding of client science and strategy while keeping abreast of latest medical/scientific advances Building effective internal partnerships with other capabilities to successfully deliver the portfolio plan on plan and to budget (client services, project management, creative, strategy, etc) WHAT WE'RE LOOKING FOR Essential skills: A degree in a scientific, medical or life sciences field Good attention detail Experience managing their own time in a fast-paced, deadline-driven environment Experience working in an agile environment Experience working collaboratively and efficiently in a cross-capability team Experience writing for a variety of medical/scientific audiences Proven ability to create high-quality medical/scientific content Experience delivering a wide variety of medical writing outputs Experience working in a healthcare communications agency environment Competent and confident contributing to medical/scientific discussions Competent and confident giving sound strategic counsel Experience leading and driving client partnerships Experience in reviewing colleagues' medical writing Experience in coaching or mentoring others Experience in line-management and development of other medical writers Experience in leading a high-performing team Experience in managing projects, including resourcing and budgeting Desirable skills: Experience creating content for digital/online and omnichannel outputs Proven ability to build therapy area expertise in narrow timeframes Proven abilty to delegate appropriately Willingness to constructively challenge others internally and externally Understanding and contributing to broad account plan and strategy Commerical awareness and abilty to identify business development opportunities Broad understanding of evolving medical/scientific and pharmaceutical trends If you look at this list and feel you don't meet every single requirement, we still want to hear from you! We encourage you to apply, have a discussion with us about the role or others that we may have at Lucid Group either now or in the future, together we can build more inclusive workplaces. BENEFITS OF WORKING WITH US Our culture is fundamental to the delivery of transformation. Harnessing the talent and ambitions of those we work with empowers us to deliver our magic. On top of this, our benefits include: Discretionary bonus scheme; Contributory pension with Lucid contribution up to 5% of basic salary (enrolment after 3 months of employment); Cycle to work scheme; 25 working days holiday, 1 Celebration Day of your choice, 3 Christmas closure days plus 8 Bank Holidays per annum (pro-rata for part-time); Flexible holiday buy and sell scheme; Family friendly policies; Private family health and dental cover, including Employee Assistance Programme and a comprehensive employee rewards scheme; 4x basic salary life assurance cover; Medicash Healthcare Cash Plan (Level 1 company cover) Season Ticket Loans; Regular incentive schemes aligned to individual and team performance; Access to an employee discount platform with offers at 900+ retailers. WHAT DOES IT MEAN FOR US TO BE LUCID? At Lucid Group, we transform lives. Always. We believe in providing a culture of authenticity, where we can all be ourselves, make real connections, and enjoy the work that we do. Together. We empower our people to embark on a journey of growth and advancement by offering meaningful learning and development opportunities. Central to our ethos is our commitment to cultivating an environment that embraces and respects people of all backgrounds and identities, underpinned by a culture of conscious inclusion and support. The Lucid values are not just mere words; they are the culmination of our collective efforts. Co-created by our people for our people, these values serve as our guiding principles, ensuring that every decision we make positively impacts the lives of the clients, patients, healthcare professionals, and colleagues we serve. Compassionately Human: We think about the human impact of our actions Accountable Allies: We are the go-to strategic partners for our clients Invent with Intent: We create meaningful solutions to solve real problems Courageously Curious : We challenge ourselves to think disruptively We are an Equal Opportunity Employer and welcome applications from all backgrounds and identities. We are committed to providing an inclusive recruitment experience to everyone. This commitment to inclusion is explicitly inclusive of race, colour, sex, age, pregnancy, marital status, religion, sexual orientation, gender identity and/or expression or disability. As part of our commitment to recruiting and supporting colleagues with disabilities Lucid Group are a committed member of the UK Government's Disability Scheme, supporting people with disabilities provides us with access to a wider talent pool and enables us to be a force for good in the world by creating fair and equitable access to employment opportunities. Aligned to this scheme we commit to ensuring our recruitment process is inclusive and accessible by: 1) Offering a guaranteed interview to candidates with disabilities who meet the essential criteria for the role 2) Anticipate and provide reasonable adjustments 3) Support any existing employee who acquires a disability or long-term health condition If you wish to apply under this scheme please indicate so when asked on our DEI page which will appear as part of our job application process.
Sales Consultant - B2B - Office Based Renewables/Energy Sector 5 Days/Week in Leeds (no remote or hybrid working available for this role) Salary: 30k basic + commission (realistic OTE 45k pa) Prosper Recruitment are working in partnership with a dynamic and innovative renewable energy company based in Leeds, specialising in providing cutting-edge energy solutions for SME's and large corporate clients. They pride themselves on their commitment to sustainability and excellence, helping businesses enhance their energy efficiency while reducing environmental impact. With a team of dedicated professionals, our client is at the forefront of the renewables/energy sector, delivering tailored strategies that empower organisations to thrive in a rapidly evolving marketplace. Role Summary: We are excited to announce an opening for a Business Development Executive (Inbound Lead Qualificatation & Conversion to appointments) to become an integral part of our clients high-performing sales team. This multifaceted role is ideally suited for a commercially astute individual who thrives in a high-energy, results-oriented environment. As you step into this position, you will find yourself engaging with a diverse range of senior contacts from both SMEs and large corporate businesses. This role demands a high degree of emotional intelligence, allowing you to adapt your sales style seamlessly to suit the varied levels of seniority and different industry sectors of the prospects you will speak with and have the ability to initiate meaningful conversations that encourage the exploration of products and services offered. Your primary responsibility will be to initiate engaging and impactful conversations that not only introduce our client's cutting-edge products and services but also foster a genuine connection with prospective clients. Your ability to communicate clearly and establish rapport will be fundamental in effectively qualifying leads and discerning their suitability for a visit from a Business Development Manager. As you navigate these interactions, professionalism and a corporate approach is required but showing charisma and personality while asking open-ended questions will guarantee a high conversion ratio of calls to appointments booked and greater earning potential. Furthermore, once you identify potential clients who exhibit a strong fit for the company's offerings, you will be tasked with securing their commitment, booking appointments and diary management for the Business Development Managers. Lead qualification is a pivotal step and is crucial in the sales process and will require you to confidently guide prospects through their decision-making journey, and facilitate a smooth transition from interest to actionable engagement. Key Responsibilities Lead Engagement and Qualification: Use a dialler system to contact businesses who have requested information, qualify quality and follow up warm leads promptly to convert to sales appointment. Communicate with prospects via phone, email, live chat, and other channels integrated with HubSpot CRM. Assess lead suitability based on predefined qualification criteria such as business size, location, energy requirements, and project feasibility. Identify decision-makers and key stakeholders within prospective organisations. Relationship Building and Appointment Setting Establish trust and rapport with leads through effective communication and active listening. Educate prospects on the benefits of commercial solar solutions and tailor responses to their specific needs. Schedule high-quality appointments for the field sales team, ensuring all relevant information is logged and communicated. Sales Administration: Maintain accurate and up-to-date records of all interactions and updates in HubSpot CRM. Prepare and manage lead qualification notes for seamless handover to the field sales team. Monitor lead progress through the sales pipeline and follow up where necessary to prevent stagnation. Support Throughout the Sales Journey Answer basic queries related to solar systems, processes, and timelines. Provide follow-up support for prospects who need additional guidance to progress through the sales funnel. Collaborate with the sales and marketing teams to refine lead qualification strategies based on feedback and performance data. Key Skills and Qualifications Experience: Communication: Excellent verbal and written communication skills with the ability to engage with diverse audiences Confident and experienced in talking to Directors in Large Corporate Businesses Strong rapport-building and interpersonal skills. All the outgoing calls will be to customers who have responded to a marketing campaigns or made an inquiry on the company's website - no cold calling - all warm leads, calls to business owners, Managing Directors, CEO's, Operations Directors as well as middle management within all industry sectors from SME's to Large Corporate/Blue Chip organisations in addition information gathering to seek out decision maker information. Technical Skills: Proficient in using omnichannel communication tools (phone, email, chat). CRM experience and ability to log all information on the system with detail content following each call, create follow up call reminders and ability to use Outlook to set appointments electronically for the field sales team and think logically regarding the geography, making sure appointment set back to back work in terms of location and travel time between them. Basic understanding of solar solutions and renewable energy concepts would be advantageous but not essential (training provided). 3 years + business to business sales experience with a proven track record of meeting and/or overachieving targets. This vacancy would not suit an indiviidal with Customer Service experience/call centre only, this role requires a converter and money motivated sales professional/Lead Qualifier. Organisational Skills: Highly organised with strong attention to detail. Excellent rapport building skills and confidence in speaking to businesses from support to director level of businesses varying in size and industry sector Experienced in asking open questions, fact finding and coupled with a good level of intelligence and commercial acumen to enable good decision making on how likely the lead is to be a potential customer and what the next steps should be Ability to manage multiple leads and tasks simultaneously in a fast-paced environment. Personal Attributes: Results-driven with a proactive approach to meeting and exceeding targets. Adaptable, resilient, and able to handle objections effectively. The Business Development/Lead Qualifier role would suit someone ambitious, driven, money-motivated, intelligent, and good at rapport building, as well as someone hungry for success, this could be a stepping stone to a Business Development Manager position in the future for the right person with even higher financial rewards. Preferred Qualifications: Experience in renewable energy or technical sales. HubSpot certification or extensive experience using HubSpot CRM would be advantageous, or at least vast experience of using a CRM system (training on Hubspot available) Knowledge of the solar market and energy trends advantageous but not essential. 3 years + experience of business to business warm sales calls/lead qualifying/appointment setting Performance Metrics: Number of leads qualified and appointments booked per month. Conversion rates from qualified leads to sales opportunities. Timeliness and accuracy of CRM data updates. Quality of interactions as measured by customer feedback and sales team input. On Offer: Competitive salary with performance-based bonuses. Comprehensive training in commercial solar solutions and sales techniques. Opportunity to grow within a rapidly expanding sector. Supportive team culture and access to cutting-edge tools and technology. The successful candidate will become part of a dynamic culture that values ambition, innovation, and success. They offer fantastic commission potential and career progression opportunities for those who demonstrate skill and dedication in their role. If you have a passion for opening doors and making a positive impact in a fast-paced environment, apply now! Demonstrating success in this role will unlock numerous opportunities for advancement, including uncapped commission. Commission is available from day one, with significant potential for growth based on performance! INDAF
Mar 09, 2025
Full time
Sales Consultant - B2B - Office Based Renewables/Energy Sector 5 Days/Week in Leeds (no remote or hybrid working available for this role) Salary: 30k basic + commission (realistic OTE 45k pa) Prosper Recruitment are working in partnership with a dynamic and innovative renewable energy company based in Leeds, specialising in providing cutting-edge energy solutions for SME's and large corporate clients. They pride themselves on their commitment to sustainability and excellence, helping businesses enhance their energy efficiency while reducing environmental impact. With a team of dedicated professionals, our client is at the forefront of the renewables/energy sector, delivering tailored strategies that empower organisations to thrive in a rapidly evolving marketplace. Role Summary: We are excited to announce an opening for a Business Development Executive (Inbound Lead Qualificatation & Conversion to appointments) to become an integral part of our clients high-performing sales team. This multifaceted role is ideally suited for a commercially astute individual who thrives in a high-energy, results-oriented environment. As you step into this position, you will find yourself engaging with a diverse range of senior contacts from both SMEs and large corporate businesses. This role demands a high degree of emotional intelligence, allowing you to adapt your sales style seamlessly to suit the varied levels of seniority and different industry sectors of the prospects you will speak with and have the ability to initiate meaningful conversations that encourage the exploration of products and services offered. Your primary responsibility will be to initiate engaging and impactful conversations that not only introduce our client's cutting-edge products and services but also foster a genuine connection with prospective clients. Your ability to communicate clearly and establish rapport will be fundamental in effectively qualifying leads and discerning their suitability for a visit from a Business Development Manager. As you navigate these interactions, professionalism and a corporate approach is required but showing charisma and personality while asking open-ended questions will guarantee a high conversion ratio of calls to appointments booked and greater earning potential. Furthermore, once you identify potential clients who exhibit a strong fit for the company's offerings, you will be tasked with securing their commitment, booking appointments and diary management for the Business Development Managers. Lead qualification is a pivotal step and is crucial in the sales process and will require you to confidently guide prospects through their decision-making journey, and facilitate a smooth transition from interest to actionable engagement. Key Responsibilities Lead Engagement and Qualification: Use a dialler system to contact businesses who have requested information, qualify quality and follow up warm leads promptly to convert to sales appointment. Communicate with prospects via phone, email, live chat, and other channels integrated with HubSpot CRM. Assess lead suitability based on predefined qualification criteria such as business size, location, energy requirements, and project feasibility. Identify decision-makers and key stakeholders within prospective organisations. Relationship Building and Appointment Setting Establish trust and rapport with leads through effective communication and active listening. Educate prospects on the benefits of commercial solar solutions and tailor responses to their specific needs. Schedule high-quality appointments for the field sales team, ensuring all relevant information is logged and communicated. Sales Administration: Maintain accurate and up-to-date records of all interactions and updates in HubSpot CRM. Prepare and manage lead qualification notes for seamless handover to the field sales team. Monitor lead progress through the sales pipeline and follow up where necessary to prevent stagnation. Support Throughout the Sales Journey Answer basic queries related to solar systems, processes, and timelines. Provide follow-up support for prospects who need additional guidance to progress through the sales funnel. Collaborate with the sales and marketing teams to refine lead qualification strategies based on feedback and performance data. Key Skills and Qualifications Experience: Communication: Excellent verbal and written communication skills with the ability to engage with diverse audiences Confident and experienced in talking to Directors in Large Corporate Businesses Strong rapport-building and interpersonal skills. All the outgoing calls will be to customers who have responded to a marketing campaigns or made an inquiry on the company's website - no cold calling - all warm leads, calls to business owners, Managing Directors, CEO's, Operations Directors as well as middle management within all industry sectors from SME's to Large Corporate/Blue Chip organisations in addition information gathering to seek out decision maker information. Technical Skills: Proficient in using omnichannel communication tools (phone, email, chat). CRM experience and ability to log all information on the system with detail content following each call, create follow up call reminders and ability to use Outlook to set appointments electronically for the field sales team and think logically regarding the geography, making sure appointment set back to back work in terms of location and travel time between them. Basic understanding of solar solutions and renewable energy concepts would be advantageous but not essential (training provided). 3 years + business to business sales experience with a proven track record of meeting and/or overachieving targets. This vacancy would not suit an indiviidal with Customer Service experience/call centre only, this role requires a converter and money motivated sales professional/Lead Qualifier. Organisational Skills: Highly organised with strong attention to detail. Excellent rapport building skills and confidence in speaking to businesses from support to director level of businesses varying in size and industry sector Experienced in asking open questions, fact finding and coupled with a good level of intelligence and commercial acumen to enable good decision making on how likely the lead is to be a potential customer and what the next steps should be Ability to manage multiple leads and tasks simultaneously in a fast-paced environment. Personal Attributes: Results-driven with a proactive approach to meeting and exceeding targets. Adaptable, resilient, and able to handle objections effectively. The Business Development/Lead Qualifier role would suit someone ambitious, driven, money-motivated, intelligent, and good at rapport building, as well as someone hungry for success, this could be a stepping stone to a Business Development Manager position in the future for the right person with even higher financial rewards. Preferred Qualifications: Experience in renewable energy or technical sales. HubSpot certification or extensive experience using HubSpot CRM would be advantageous, or at least vast experience of using a CRM system (training on Hubspot available) Knowledge of the solar market and energy trends advantageous but not essential. 3 years + experience of business to business warm sales calls/lead qualifying/appointment setting Performance Metrics: Number of leads qualified and appointments booked per month. Conversion rates from qualified leads to sales opportunities. Timeliness and accuracy of CRM data updates. Quality of interactions as measured by customer feedback and sales team input. On Offer: Competitive salary with performance-based bonuses. Comprehensive training in commercial solar solutions and sales techniques. Opportunity to grow within a rapidly expanding sector. Supportive team culture and access to cutting-edge tools and technology. The successful candidate will become part of a dynamic culture that values ambition, innovation, and success. They offer fantastic commission potential and career progression opportunities for those who demonstrate skill and dedication in their role. If you have a passion for opening doors and making a positive impact in a fast-paced environment, apply now! Demonstrating success in this role will unlock numerous opportunities for advancement, including uncapped commission. Commission is available from day one, with significant potential for growth based on performance! INDAF
Sales Operations Executive London/ remote UK-based £50-60k DOE Puzzel: The Low-Down Puzzel is a leading provider of cloud-based contact center solutions, empowering businesses to deliver exceptional customer service. Our platform combines omnichannel contact center, workforce management, and AI-driven analytics to optimize customer interactions and operational efficiency. With 25 years' experience since our foundation in Norway, we're already in the Nordics, growing rapidly in the UK and expanding into the Netherlands and Finland in 2024, but our ambition is to become the clear European market-leader in the coming years. What you'll do As a Sales Operations Executive at Puzzel, you will work closely with the VP Sales - New Business and CRO on reporting for new business deals, pipeline management and forecasting. You will use Salesforce & Excel (plus potentially some visualisation tools) to report on sales' performance, tracking KPIs such as time to conversion and average deal size which will be used by senior management in board meetings. Reporting into our Revenue Operations Manager in Sweden, you will work alongside 2 x Deal Desk Analysts + 1 Salesforce Administrator. We're looking for a proactive and innovative individual that won't be afraid to question the status quo. You'll be strong at leveraging data and reporting to provide actionable business insights. You should be a confident communicator, comfortable liaising with all levels across the business. Key elements: Dashboards and Reporting: Create and maintain comprehensive dashboards to track key sales metrics and performance indicators. Provide actionable insights and identify trends on a weekly, monthly, and quarterly basis. Monitor metrics for any anomalies or downward trends, flagging potential issues promptly. Insights and Performance Analysis: Analyze sales data to derive insights that inform strategic decisions. Highlight findings to Head of Revenue Operations and suggest improvements based on performance data. Pipeline Governance: Collaborate closely with Deal Desk and Sales Leadership to ensure accurate and up-to-date pipeline management, maintain a healthy sales pipeline and ensure data integrity. License Management and Product Ownership: Oversee license management for sales tools, ensuring proper allocation and utilization. Act as a product owner for sales tools, driving enhancements and ensuring they meet the needs of the sales team. Commissions and Spiff Management: Administer and manage commission plans and spiff programs, ensuring accurate calculations and timely payments. Collaborate with finance to ensure alignment with company policies and objectives. Cross-Functional Collaboration: Work closely with sales leadership, marketing operations, sales operations, customer success operations and product operations to ensure cohesive operations and strategic alignment. Support sales leadership with ad-hoc projects and strategic initiatives as needed. Support for Functional Requests: Provide support to stakeholders by facilitating resolutions to operational issues and guiding them to appropriate resources. Act as a point of contact for sales team members needing assistance with tools, processes, or other sales-related matters. The must haves Strong Excel skills, data manipulation and reporting skills SaaS experience within a B2B company Data driven, analytical mindset, comfortable with utilising data to report on sales performance. Comfortable working with senior stakeholders within the business in multiple countries. Analytical & innovative mindset to question and improve current processes. Strong English - confident and able to challenge and ask questions to all stakeholders. Commercially/revenue minded. The nice to haves Familiarity with quote-to-cash processes (pipeline management) Salesforce (dashboard and report creation) Experience from a smaller org of roughly 100-500 employees PowerBI or other reporting/visualization tools The location This role can be located in London or remotely for those based in the UK. Puzzel UK is remote-first, so whilst we have an office near Liverpool Street, you won't be expected to go in. Flexibility is a big part of our culture. What's In it for You? Competitive salary Flexible, hybrid approach to working; split your time between the office and home You get to be part of a fun, driven and supportive team Gift on your birthday Annual Summer and Christmas parties Excellent development opportunities and a great company culture What to expect from the interview process Screening call with Talent Acquisition 1 st interview with Revenue Operations Manager Technical business case study Final interview with RevOps Manager and Chief of Staff Puzzel Values Built on Trust - trust is an intrinsic Nordic value, upon which Puzzel has been built. We trust each other and our customers and partners trust us. Stronger Together - working together in a genuinely collaborative way, with a shared purpose, we have an empowered organisation that is better equipped to delight customers and partners. Stay Hungry - have a continuous hunger to raise our game, innovate and be the best we can be professionally. Diversity & Inclusion We want everyone at Puzzel to be their true, authentic selves at work irrespective of nationality, race, ethnicity, religion, sexual orientation, gender identity, physical ability, age, or economic background. Even if you feel you are only a 75% match for this role, we still want to hear from you. This list is purely indicative. Skills can always be learnt. Please note that we are not able to provide sponsorship for this role, so you must have eligibility to work in the country you are applying for. By applying you accept the terms of our Privacy Notice which can be found on our website. Puzzel are not considering candidates that do not have a work permit in the country we are hiring in.
Feb 19, 2025
Full time
Sales Operations Executive London/ remote UK-based £50-60k DOE Puzzel: The Low-Down Puzzel is a leading provider of cloud-based contact center solutions, empowering businesses to deliver exceptional customer service. Our platform combines omnichannel contact center, workforce management, and AI-driven analytics to optimize customer interactions and operational efficiency. With 25 years' experience since our foundation in Norway, we're already in the Nordics, growing rapidly in the UK and expanding into the Netherlands and Finland in 2024, but our ambition is to become the clear European market-leader in the coming years. What you'll do As a Sales Operations Executive at Puzzel, you will work closely with the VP Sales - New Business and CRO on reporting for new business deals, pipeline management and forecasting. You will use Salesforce & Excel (plus potentially some visualisation tools) to report on sales' performance, tracking KPIs such as time to conversion and average deal size which will be used by senior management in board meetings. Reporting into our Revenue Operations Manager in Sweden, you will work alongside 2 x Deal Desk Analysts + 1 Salesforce Administrator. We're looking for a proactive and innovative individual that won't be afraid to question the status quo. You'll be strong at leveraging data and reporting to provide actionable business insights. You should be a confident communicator, comfortable liaising with all levels across the business. Key elements: Dashboards and Reporting: Create and maintain comprehensive dashboards to track key sales metrics and performance indicators. Provide actionable insights and identify trends on a weekly, monthly, and quarterly basis. Monitor metrics for any anomalies or downward trends, flagging potential issues promptly. Insights and Performance Analysis: Analyze sales data to derive insights that inform strategic decisions. Highlight findings to Head of Revenue Operations and suggest improvements based on performance data. Pipeline Governance: Collaborate closely with Deal Desk and Sales Leadership to ensure accurate and up-to-date pipeline management, maintain a healthy sales pipeline and ensure data integrity. License Management and Product Ownership: Oversee license management for sales tools, ensuring proper allocation and utilization. Act as a product owner for sales tools, driving enhancements and ensuring they meet the needs of the sales team. Commissions and Spiff Management: Administer and manage commission plans and spiff programs, ensuring accurate calculations and timely payments. Collaborate with finance to ensure alignment with company policies and objectives. Cross-Functional Collaboration: Work closely with sales leadership, marketing operations, sales operations, customer success operations and product operations to ensure cohesive operations and strategic alignment. Support sales leadership with ad-hoc projects and strategic initiatives as needed. Support for Functional Requests: Provide support to stakeholders by facilitating resolutions to operational issues and guiding them to appropriate resources. Act as a point of contact for sales team members needing assistance with tools, processes, or other sales-related matters. The must haves Strong Excel skills, data manipulation and reporting skills SaaS experience within a B2B company Data driven, analytical mindset, comfortable with utilising data to report on sales performance. Comfortable working with senior stakeholders within the business in multiple countries. Analytical & innovative mindset to question and improve current processes. Strong English - confident and able to challenge and ask questions to all stakeholders. Commercially/revenue minded. The nice to haves Familiarity with quote-to-cash processes (pipeline management) Salesforce (dashboard and report creation) Experience from a smaller org of roughly 100-500 employees PowerBI or other reporting/visualization tools The location This role can be located in London or remotely for those based in the UK. Puzzel UK is remote-first, so whilst we have an office near Liverpool Street, you won't be expected to go in. Flexibility is a big part of our culture. What's In it for You? Competitive salary Flexible, hybrid approach to working; split your time between the office and home You get to be part of a fun, driven and supportive team Gift on your birthday Annual Summer and Christmas parties Excellent development opportunities and a great company culture What to expect from the interview process Screening call with Talent Acquisition 1 st interview with Revenue Operations Manager Technical business case study Final interview with RevOps Manager and Chief of Staff Puzzel Values Built on Trust - trust is an intrinsic Nordic value, upon which Puzzel has been built. We trust each other and our customers and partners trust us. Stronger Together - working together in a genuinely collaborative way, with a shared purpose, we have an empowered organisation that is better equipped to delight customers and partners. Stay Hungry - have a continuous hunger to raise our game, innovate and be the best we can be professionally. Diversity & Inclusion We want everyone at Puzzel to be their true, authentic selves at work irrespective of nationality, race, ethnicity, religion, sexual orientation, gender identity, physical ability, age, or economic background. Even if you feel you are only a 75% match for this role, we still want to hear from you. This list is purely indicative. Skills can always be learnt. Please note that we are not able to provide sponsorship for this role, so you must have eligibility to work in the country you are applying for. By applying you accept the terms of our Privacy Notice which can be found on our website. Puzzel are not considering candidates that do not have a work permit in the country we are hiring in.
Back to careers Head of Strategic Consulting (FTC-15 months) London, UK Hogarth is the Global Content Experience Company. Part of WPP, Hogarth partners with one in every two of the world's top 100 brands including Coca-Cola, Ford, Rolex, Nestlé, Mondelez and Dyson. With a breadth of experience across an extensive range of sectors, Hogarth offers the unrivaled ability to deliver relevant, engaging, and measurable content across all channels and media - both established and emerging. The number of channels at our fingertips; the need for speed; and the drive for mass personalisation, all mean that brands need different solutions. Our global team of over 7,500 craft and technology experts brings together creative, production and innovation to help clients navigate this exciting and ever-changing world of today's content experience. A Hybrid working model We have embraced a hybrid working model, which allows our employees to split their time between the office and other locations. The expectation is that working life at Hogarth will involve working from the office for an average of 4 days per week for most people. Please speak to the Talent Acquisition team to find out more information. What does the Head of Strategic Consulting do at Hogarth? Covering the maternity leave of the Head of Strategic Consulting, this critical role within the Marketing Transformation team will lead the Strategy & Consulting discipline, driving successful transformation for our clients. Marketing Transformation is a strategic team comprised of consultative practitioners in strategy & consulting, marketing technology, and content strategy, working with clients to define solutions for delivering content experiences at scale. This role works closely with subject matter experts, operations teams, and leads the client transformation workstream. Reporting lines and key stakeholders You will report to the Chief Product & AI Officer and work closely with Client, Hogarth & WPP senior stakeholders. Responsibilities Accountable for consulting & transformation initiatives for clients looking for content production efficiency & effectiveness gains while advising on growth opportunities for Hogarth/WPP. Ensure consulting initiatives have clearly defined Vision, Objectives, and Key Result Areas (OKRs), with team members aligned and focused on KPI delivery. Continue to develop and champion the Production Studio Consulting proposition, driving adoption across our global client base while developing and executing consulting strategies that leverage AI-driven content production & transformation to unlock new opportunities for clients. Lead and manage the strategic consultancy team, fostering a high-performing culture of innovation and excellence through oversight of all consulting projects, practice development and client satisfaction. Collaborate closely with the product team representing the voice of the customer to continuously improve our AI content production tools. Stay up-to-date on industry trends and emerging AI technologies relevant to content creation enabling you to contribute to thought leadership initiatives and representation of Hogarth at industry events. Define the production transformation technology landscape and enablement program required to deliver omnichannel experiences across paid, owned, and earned content. Leverage your deep understanding of marketing technology, creative production platforms, and enablement frameworks, combined with extensive knowledge of project/program management principles, methods, and techniques. Support the partnership with vendors and technology platforms to build and develop digital capabilities across our development hubs. Requirements Experience setting up global and local content production processes with clients. Expertise in as-is process mapping, target process definition, and RACI matrix development. Strong understanding of production processes, especially in a digitally enabled context. Experience collaborating with creative and technology teams, demonstrating a good understanding of user experience, technology landscape, and design thinking techniques. Proven ability to positively influence and impact decisions to ensure the best client experience and positive outcomes for stakeholders and projects. Ability to articulate complex business challenges in a clear and concise manner, accessible to non-technical audiences. Demonstrated experience delivering digital strategies and transformational change programs within digital marketing. Strong leadership skills and proven ability to lead program/project workstreams. Excellent written and verbal communication skills, with the ability to articulate complex problems and solutions in a simple, logical, and impactful way. Experience communicating vision, details, and concepts effectively with C-level marketing and IT executives. Strong communication and influencing skills at all levels of an organization. Strong analytical and problem-solving skills. Skills Digital agency or consulting background. Experience in digital strategy, consulting, and production. Strong business consulting and client relationship management skills. Experience working in a cross-cultural, diverse work environment. Diversity & Inclusion Hogarth is an equal-opportunity employer. That means we believe in creating a truly inclusive culture that values diversity, equity and inclusion for everyone through our ideas, our people, how we behave and how we conduct ourselves. We strive to recruit people from diverse backgrounds and support them to achieve long-term success. This not only makes Hogarth a better company and place to work, but an environment where everyone can give their point of view, experience connection, enjoy opportunity and feel a sense of belonging. We welcome applications from everyone, regardless of race, ethnicity, religion or belief, gender, gender identity, age, national origin, marital status, military veteran status, genetic information, sexual orientation, or physical or mental disability.
Feb 18, 2025
Full time
Back to careers Head of Strategic Consulting (FTC-15 months) London, UK Hogarth is the Global Content Experience Company. Part of WPP, Hogarth partners with one in every two of the world's top 100 brands including Coca-Cola, Ford, Rolex, Nestlé, Mondelez and Dyson. With a breadth of experience across an extensive range of sectors, Hogarth offers the unrivaled ability to deliver relevant, engaging, and measurable content across all channels and media - both established and emerging. The number of channels at our fingertips; the need for speed; and the drive for mass personalisation, all mean that brands need different solutions. Our global team of over 7,500 craft and technology experts brings together creative, production and innovation to help clients navigate this exciting and ever-changing world of today's content experience. A Hybrid working model We have embraced a hybrid working model, which allows our employees to split their time between the office and other locations. The expectation is that working life at Hogarth will involve working from the office for an average of 4 days per week for most people. Please speak to the Talent Acquisition team to find out more information. What does the Head of Strategic Consulting do at Hogarth? Covering the maternity leave of the Head of Strategic Consulting, this critical role within the Marketing Transformation team will lead the Strategy & Consulting discipline, driving successful transformation for our clients. Marketing Transformation is a strategic team comprised of consultative practitioners in strategy & consulting, marketing technology, and content strategy, working with clients to define solutions for delivering content experiences at scale. This role works closely with subject matter experts, operations teams, and leads the client transformation workstream. Reporting lines and key stakeholders You will report to the Chief Product & AI Officer and work closely with Client, Hogarth & WPP senior stakeholders. Responsibilities Accountable for consulting & transformation initiatives for clients looking for content production efficiency & effectiveness gains while advising on growth opportunities for Hogarth/WPP. Ensure consulting initiatives have clearly defined Vision, Objectives, and Key Result Areas (OKRs), with team members aligned and focused on KPI delivery. Continue to develop and champion the Production Studio Consulting proposition, driving adoption across our global client base while developing and executing consulting strategies that leverage AI-driven content production & transformation to unlock new opportunities for clients. Lead and manage the strategic consultancy team, fostering a high-performing culture of innovation and excellence through oversight of all consulting projects, practice development and client satisfaction. Collaborate closely with the product team representing the voice of the customer to continuously improve our AI content production tools. Stay up-to-date on industry trends and emerging AI technologies relevant to content creation enabling you to contribute to thought leadership initiatives and representation of Hogarth at industry events. Define the production transformation technology landscape and enablement program required to deliver omnichannel experiences across paid, owned, and earned content. Leverage your deep understanding of marketing technology, creative production platforms, and enablement frameworks, combined with extensive knowledge of project/program management principles, methods, and techniques. Support the partnership with vendors and technology platforms to build and develop digital capabilities across our development hubs. Requirements Experience setting up global and local content production processes with clients. Expertise in as-is process mapping, target process definition, and RACI matrix development. Strong understanding of production processes, especially in a digitally enabled context. Experience collaborating with creative and technology teams, demonstrating a good understanding of user experience, technology landscape, and design thinking techniques. Proven ability to positively influence and impact decisions to ensure the best client experience and positive outcomes for stakeholders and projects. Ability to articulate complex business challenges in a clear and concise manner, accessible to non-technical audiences. Demonstrated experience delivering digital strategies and transformational change programs within digital marketing. Strong leadership skills and proven ability to lead program/project workstreams. Excellent written and verbal communication skills, with the ability to articulate complex problems and solutions in a simple, logical, and impactful way. Experience communicating vision, details, and concepts effectively with C-level marketing and IT executives. Strong communication and influencing skills at all levels of an organization. Strong analytical and problem-solving skills. Skills Digital agency or consulting background. Experience in digital strategy, consulting, and production. Strong business consulting and client relationship management skills. Experience working in a cross-cultural, diverse work environment. Diversity & Inclusion Hogarth is an equal-opportunity employer. That means we believe in creating a truly inclusive culture that values diversity, equity and inclusion for everyone through our ideas, our people, how we behave and how we conduct ourselves. We strive to recruit people from diverse backgrounds and support them to achieve long-term success. This not only makes Hogarth a better company and place to work, but an environment where everyone can give their point of view, experience connection, enjoy opportunity and feel a sense of belonging. We welcome applications from everyone, regardless of race, ethnicity, religion or belief, gender, gender identity, age, national origin, marital status, military veteran status, genetic information, sexual orientation, or physical or mental disability.
Before jumping in on all the information about the role and what you can bring to the table, let us introduce ourselves real quick. About us We are Insider, a B2B SaaS company that drives growth for its clients around the world. How are we achieving this? We are the AI-native platform for Customer Experience and Marketing-offers marketers a single platform to deliver unique experiences per person, drive profitable growth, and unleash peak productivity and efficiency. Our platform connects data across channels, predicts future behavior with AI, and individualizes experiences from a single platform. We've unlocked unicorn status following our Series D round We are backed by top-notch investors, including Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst, and trusted by 1200+ brands from high-growth startups to the most prestigious Fortune 500 companies such as Samsung, Coca Cola, Nike, L'Oreal, Singapore Airlines, Virgin, Nestle, Nissan, Lenovo, Puma, IKEA, Allianz, Dominos, Avon, CNN, and the list goes on. Having recently unlocked unicorn status, Insider was congratulated for becoming one of the only woman-founded, women-led B2B SaaS unicorns in the world, to achieve $200M USD in CARR (Committed Annual Recurring Revenue). Insider was named a leader in the The Forrester Wave for Cross-Channel Campaign Management 2021, and Leader in the IDC MarketScape: Worldwide Omnichannel Marketing Platforms for B2C Enterprises 2023 Assessment. The company has been recognized in The Top 1% of all software companies worldwide in G2's 2024 Software Awards, and named in The Top 10 Best Software Products with the most rankings alongside other software legends like Google, Zoom, and According to G2's Spring'24 reports. Insider is also the G2 Leader in 6+ categories, including Customer Data Platforms (CDP), Personalization Engines, Personalization Software, Mobile Marketing, Customer Journey Analytics, and eCommerce Personalization. When our team founded Insider, they not only sought to create a product company, but to build the most socially progressive technology community in the world. Through our corporate social responsibility initiatives like 100projects shecodes, sheleads and shemarkables, our community has committed to scaling its impact into our communities across 27+ countries, spearheading transformative projects in areas such as health, education, farming, animal rights, and increasing the proportional representation of women in STEM careers. Behind all these achievements, there is an exceptionally talented and passionate team across 27+ countries that moves fast and agile, creates cutting-edge products, and focuses on making an impact. If you want to join us on this journey, just keep reading. Our Partner Success Team consists of people from 31 different nationalities. They are how we thrive. They are our story makers. They are quick learners & problem solvers. They are the master problem solvers, they resolve, they care and they ignite. Each of them is part of harmonious teamwork that follows meaningful goals. Our Solution Architects are powered by their technical background and skills. They aim to provide seamless onboarding for our Partners while assisting with implementation. They are problem-solvers and strategic thinkers. They are the core when it comes to making sure that Partners are flawlessly onboarded for the maximum efficiency for Insider products. Until now it has been an inspiring story on our side, so we wanted to let you in on it. Now? Now we are looking to expand our team! Job Description Proactively engages with and reaches out to customer technical decision-makers and influencers. Utilizes information on customer business, industry, needs, competitive landscape, and key priorities to support customer's digital transformation. Run data workshops to build plans for implementing solutions which align with customer business goals and technical environments. Drives pilots, proof of concept (POC), and value (e.g., optimizing solutions and costs) and moves the customer forward from pilots to productive deployments by rooting pilots in business impact. Troubleshoots technical issues reported by customers during the implementation and ongoing campaign deployment process and provide solutions. Identifies, escalates, and works to resolve technical blockers (e.g., changing configurations, sample coding) to accelerate architecture implementations, and routes non-technical issues for removal by appropriate parties. Proactively engages product and support teams (e.g., engineering) to remediate blockers by conveying impact. Leverage best practices to guide customer strategy and future growth for Insider by cultivating customer affinity with Insider solutions that drive impact for the customer. What we expect from you? Bachelor's Degree in Computer Science or related field Minimum 5 years of experience in consultative/complex technical deployment projects, architecture, design, implementation, and/or support of highly distributed applications. Proven track record of building deep technical relationships with senior IT executives in large or highly strategic accounts. Outstanding verbal and written communication skills, with the ability to orchestrate, lead, and influence virtual teams, ensuring successful implementation of customer projects. Extensive technical experience with cloud and hybrid infrastructures, architecture designs, migrations, and technology management. Familiarity, awareness, or strong working knowledge of development methodologies and technologies in one or more of the following: JavaScript, jQuery, HTML, CSS; REST, XML, Database Technologies. You have strong product command and technical domain knowledge of one or more of the following: SaaS, Marketing, Mobile Applications, APIs or Programming. While we are conquering the world, we are offering you; Mens sana in corpore sano! You'll enjoy delicious and healthy Monday breakfasts, occasional lunches, and afternoon snacks. Plus coffee and tea handy! We are all about our culture & building relationships! Expect a weekly team event / drinks with Insiders :) Vitality - covering for your private medical care. a chance to work in an international, diverse, and inclusive environment, access and opportunity to gain a limitless network all over the globe, a chance to become a Shareowner with the "Shareowner System" that we offer to all Insiders who meet certain criteria, to be part of an industry that's shaping the future of customer experience access to many hard and soft skills pieces of training to help you improve and challenge yourself, access to 16,000+ online courses taught by real-world professionals on the LinkedIn Learning platform to satisfy your hunger for knowledge. space to share your skills through training sessions and workshops if you wish. Sharing is caring! the infamous team activities that are bursting with fun, no Dress Code! Was this position made for you? So let's talk! We're curious bugs and can't wait to get to know you. We provide equal opportunity in a zero-discrimination workplace and not just welcome but also embrace everyone without regard to sex, race, color, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status. Please follow Insider on LinkedIn , Instagram , Youtube , and Medium !
Feb 18, 2025
Full time
Before jumping in on all the information about the role and what you can bring to the table, let us introduce ourselves real quick. About us We are Insider, a B2B SaaS company that drives growth for its clients around the world. How are we achieving this? We are the AI-native platform for Customer Experience and Marketing-offers marketers a single platform to deliver unique experiences per person, drive profitable growth, and unleash peak productivity and efficiency. Our platform connects data across channels, predicts future behavior with AI, and individualizes experiences from a single platform. We've unlocked unicorn status following our Series D round We are backed by top-notch investors, including Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst, and trusted by 1200+ brands from high-growth startups to the most prestigious Fortune 500 companies such as Samsung, Coca Cola, Nike, L'Oreal, Singapore Airlines, Virgin, Nestle, Nissan, Lenovo, Puma, IKEA, Allianz, Dominos, Avon, CNN, and the list goes on. Having recently unlocked unicorn status, Insider was congratulated for becoming one of the only woman-founded, women-led B2B SaaS unicorns in the world, to achieve $200M USD in CARR (Committed Annual Recurring Revenue). Insider was named a leader in the The Forrester Wave for Cross-Channel Campaign Management 2021, and Leader in the IDC MarketScape: Worldwide Omnichannel Marketing Platforms for B2C Enterprises 2023 Assessment. The company has been recognized in The Top 1% of all software companies worldwide in G2's 2024 Software Awards, and named in The Top 10 Best Software Products with the most rankings alongside other software legends like Google, Zoom, and According to G2's Spring'24 reports. Insider is also the G2 Leader in 6+ categories, including Customer Data Platforms (CDP), Personalization Engines, Personalization Software, Mobile Marketing, Customer Journey Analytics, and eCommerce Personalization. When our team founded Insider, they not only sought to create a product company, but to build the most socially progressive technology community in the world. Through our corporate social responsibility initiatives like 100projects shecodes, sheleads and shemarkables, our community has committed to scaling its impact into our communities across 27+ countries, spearheading transformative projects in areas such as health, education, farming, animal rights, and increasing the proportional representation of women in STEM careers. Behind all these achievements, there is an exceptionally talented and passionate team across 27+ countries that moves fast and agile, creates cutting-edge products, and focuses on making an impact. If you want to join us on this journey, just keep reading. Our Partner Success Team consists of people from 31 different nationalities. They are how we thrive. They are our story makers. They are quick learners & problem solvers. They are the master problem solvers, they resolve, they care and they ignite. Each of them is part of harmonious teamwork that follows meaningful goals. Our Solution Architects are powered by their technical background and skills. They aim to provide seamless onboarding for our Partners while assisting with implementation. They are problem-solvers and strategic thinkers. They are the core when it comes to making sure that Partners are flawlessly onboarded for the maximum efficiency for Insider products. Until now it has been an inspiring story on our side, so we wanted to let you in on it. Now? Now we are looking to expand our team! Job Description Proactively engages with and reaches out to customer technical decision-makers and influencers. Utilizes information on customer business, industry, needs, competitive landscape, and key priorities to support customer's digital transformation. Run data workshops to build plans for implementing solutions which align with customer business goals and technical environments. Drives pilots, proof of concept (POC), and value (e.g., optimizing solutions and costs) and moves the customer forward from pilots to productive deployments by rooting pilots in business impact. Troubleshoots technical issues reported by customers during the implementation and ongoing campaign deployment process and provide solutions. Identifies, escalates, and works to resolve technical blockers (e.g., changing configurations, sample coding) to accelerate architecture implementations, and routes non-technical issues for removal by appropriate parties. Proactively engages product and support teams (e.g., engineering) to remediate blockers by conveying impact. Leverage best practices to guide customer strategy and future growth for Insider by cultivating customer affinity with Insider solutions that drive impact for the customer. What we expect from you? Bachelor's Degree in Computer Science or related field Minimum 5 years of experience in consultative/complex technical deployment projects, architecture, design, implementation, and/or support of highly distributed applications. Proven track record of building deep technical relationships with senior IT executives in large or highly strategic accounts. Outstanding verbal and written communication skills, with the ability to orchestrate, lead, and influence virtual teams, ensuring successful implementation of customer projects. Extensive technical experience with cloud and hybrid infrastructures, architecture designs, migrations, and technology management. Familiarity, awareness, or strong working knowledge of development methodologies and technologies in one or more of the following: JavaScript, jQuery, HTML, CSS; REST, XML, Database Technologies. You have strong product command and technical domain knowledge of one or more of the following: SaaS, Marketing, Mobile Applications, APIs or Programming. While we are conquering the world, we are offering you; Mens sana in corpore sano! You'll enjoy delicious and healthy Monday breakfasts, occasional lunches, and afternoon snacks. Plus coffee and tea handy! We are all about our culture & building relationships! Expect a weekly team event / drinks with Insiders :) Vitality - covering for your private medical care. a chance to work in an international, diverse, and inclusive environment, access and opportunity to gain a limitless network all over the globe, a chance to become a Shareowner with the "Shareowner System" that we offer to all Insiders who meet certain criteria, to be part of an industry that's shaping the future of customer experience access to many hard and soft skills pieces of training to help you improve and challenge yourself, access to 16,000+ online courses taught by real-world professionals on the LinkedIn Learning platform to satisfy your hunger for knowledge. space to share your skills through training sessions and workshops if you wish. Sharing is caring! the infamous team activities that are bursting with fun, no Dress Code! Was this position made for you? So let's talk! We're curious bugs and can't wait to get to know you. We provide equal opportunity in a zero-discrimination workplace and not just welcome but also embrace everyone without regard to sex, race, color, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status. Please follow Insider on LinkedIn , Instagram , Youtube , and Medium !
Your mission As a Business Development Manager (Retail Growth Manager), you actively shape the success story of our brands in the modern retail industry: You'll find the perfect blend of building new customer connections and providing strategic 360 support to our key accounts. Whether it's online, offline, digital, virtual, or in the multi- and omnichannel environment, together with us, you'll accompany the industry into an exhilarating future. Establish valuable connections with leading figures in the European retail sector and expand your professional network. You'll become part of an exclusive elite network that opens doors and creates opportunities. Collaborate with our highly motivated field and marketing teams to shape the strategic goals of the future. We value your ideas and creativity to achieve greatness together. Your expertise at the highest level is in demand: You'll report directly to our international clients and share strategic recommendations for successful retail growth. You will get to know and work with some of the most fascinating and successful tech brands in the world. Your profile Completed business administration degree or commercial training. 3-5 years professional experience in sales, retail, or channel marketing. First experience in the consumer electronics sector. Strong hands-on mentality and a self-driven work style. Willingness to travel and a valid driver's license. Fluency in English. Why us? Because we understand that the team is the most important thing and therefore our top priority. In our recruitment process, the first step is to ensure that we are a good match, and the second step is to work together to find the right skills. 30 days holiday. Fitness subsidy. Company credit card. Apple hardware (laptop & iPhone). Our internal coach supports all employees in their individual development. Internal or external workshops & seminars. These are the recruiting steps that await you: Culture Fit - In the first interview with Lena, our Talent Acquisition Manager, you'll get a first glimpse of our culture and company. Technical Interview - Here you'll delve into the technical aspects with our representatives and learn all about the role and its responsibilities. Case Study - Here you'll have the opportunity to gain insight into a potential role and briefly present your approach and ideas. We enable tech-brands to scale up European retail. With a proven framework of growth and cutting-edge technology, we build the right strategy to address your retail touchpoints of tomorrow. Our top talents secure executional excellence and turn your vision into measurable results. OUR CORE VALUES Take The Lead: You are proactive and own your business. Data Builds Opinion: You argue based on observations instead of assumptions. Go Where The Pain Is: You are actively facing challenges to keep growing. Trust Forms Loyalty: You seek win-win solutions and building long-term successful relationships is your passion. Spread Good Vibes: You can inspire your fellow human beings, are empathetic, and celebrate successes as a team.
Feb 17, 2025
Full time
Your mission As a Business Development Manager (Retail Growth Manager), you actively shape the success story of our brands in the modern retail industry: You'll find the perfect blend of building new customer connections and providing strategic 360 support to our key accounts. Whether it's online, offline, digital, virtual, or in the multi- and omnichannel environment, together with us, you'll accompany the industry into an exhilarating future. Establish valuable connections with leading figures in the European retail sector and expand your professional network. You'll become part of an exclusive elite network that opens doors and creates opportunities. Collaborate with our highly motivated field and marketing teams to shape the strategic goals of the future. We value your ideas and creativity to achieve greatness together. Your expertise at the highest level is in demand: You'll report directly to our international clients and share strategic recommendations for successful retail growth. You will get to know and work with some of the most fascinating and successful tech brands in the world. Your profile Completed business administration degree or commercial training. 3-5 years professional experience in sales, retail, or channel marketing. First experience in the consumer electronics sector. Strong hands-on mentality and a self-driven work style. Willingness to travel and a valid driver's license. Fluency in English. Why us? Because we understand that the team is the most important thing and therefore our top priority. In our recruitment process, the first step is to ensure that we are a good match, and the second step is to work together to find the right skills. 30 days holiday. Fitness subsidy. Company credit card. Apple hardware (laptop & iPhone). Our internal coach supports all employees in their individual development. Internal or external workshops & seminars. These are the recruiting steps that await you: Culture Fit - In the first interview with Lena, our Talent Acquisition Manager, you'll get a first glimpse of our culture and company. Technical Interview - Here you'll delve into the technical aspects with our representatives and learn all about the role and its responsibilities. Case Study - Here you'll have the opportunity to gain insight into a potential role and briefly present your approach and ideas. We enable tech-brands to scale up European retail. With a proven framework of growth and cutting-edge technology, we build the right strategy to address your retail touchpoints of tomorrow. Our top talents secure executional excellence and turn your vision into measurable results. OUR CORE VALUES Take The Lead: You are proactive and own your business. Data Builds Opinion: You argue based on observations instead of assumptions. Go Where The Pain Is: You are actively facing challenges to keep growing. Trust Forms Loyalty: You seek win-win solutions and building long-term successful relationships is your passion. Spread Good Vibes: You can inspire your fellow human beings, are empathetic, and celebrate successes as a team.
HAYPP GROUP We address one of the world's biggest problems - how to end smoking. There are 1.1 billion smokers in the world. Around 8 million people die every year from smoking-related diseases. Our goal is to significantly reduce death rates, save lives, and inspire people to choose healthier enjoyment. How? By offering people safer nicotine online. Haypp Group is one of the Nordics' leading e-commerce groups with ten store brands, present in seven countries where we serve more than 1 million active consumers. Through brands such as Snusbolaget.se, etc., we sell nicotine pouches, Swedish style snus online as well as disposable vapes. With our headquarters located on Östgötagatan in Stockholm, we are 200 team members mainly but not exclusively based in Sweden. We are an innovative and fast-moving company that is growing rapidly, driving sustainable business and changing the world in the process. We are currently on an exciting expansion journey, converting more and more smokers to healthier alternatives across all our markets globally. THE ROLE We are looking for an Ecommerce Director with a strong mandate who can bring the UK branch to the next level of expansion. You will play a significant part in boosting our current operations in the UK by developing a modern and effective ecommerce organisation across the market. You will own the overall P&L and end-to-end responsibility for digital strategies and operations in the UK market, building strategic partnerships and working with the rest of the HQ team in Stockholm, Sweden, facilitating an e-com omnichannel approach. This is a hands-on role that requires someone who is equally operational and strategic, able to fluidly navigate the sales and marketing of a strong e-com omnichannel brand, and who has an innate appreciation for consumers, consumer behaviour, and the ability to build a brand across a relatively new and highly regulated market. Core responsibilities include: Defining and implementing a clear, future-proof strategy for growing the customer base and overall business. Full mandate for the overall company results in the UK. Own an annual budget, with responsibility for P&L. Meet or exceed the budgeted net sales, EBIT, and cash flow targets annually. General expense management of the local subsidiary. Planning and executing local branding, PR, and marketing activities, in close cooperation with HQ's central teams. Collaborating with various HQ's departments (e.g., accounting, legal, marketing, logistics, payments, reporting) in securing an efficient operation and a high customer/consumer service level. Continuously reporting progress against set targets, and sales and cost estimates according to company schedule. Continuously analysing performance data, e.g., customer feedback, marketing ROI, sales volume development, etc. WHAT WE WANT FROM YOU Our ideal candidate will be a strong leader with an entrepreneurial mindset, who is an excellent project manager and above all a doer. Successful candidates also meet the following requirements: Solid experience of leading rapidly growing digital sales operations in a global-local setup, ideally within FMCG. Proven knowledge of the UK e-commerce environment and consumer preferences. Educational background within economy, business management, digital or similar. Experience of being responsible for customer acquisition, retention, and driving revenue. Experience with P&L responsibility. Solid leadership experience and proven people management and development skills. Proven responsibility for hands-on operations of online business, incl. demonstrable skills in modern omnichannel demand creation. Strong business management experience (sales concepts, budgeting, leading, organization, controlling). Fluency in English. E-tailer network a big plus. WHAT WE OFFER We are a value-driven company with our values We team up , Innovation Drives Us , No Douchebags , and Going the Extra Mile at the heartbeat of everything that we do. With us, you can always expect to get help from people who want to achieve things together and to be able to speak your mind in every social constellation you are part of. We highly value all ideas no matter where they come from, and we are not afraid to try new things out. We are also welcoming, inclusive, and everyone at Haypp Group has a voice. In addition, we seize opportunities by putting in hands-on, hard work and celebrating when we reach our goals. With us, you should always feel safe, appreciated, and valued but at the same time challenged and excited. SEND US YOUR APPLICATION TODAY! If this sounds like a place where you would want to contribute and grow, let us know you're interested by submitting your application! Apply with your CV, a cover letter, through LinkedIn or in any other way you feel represents you in the clearest possible way. All ways of connecting work for us! Haypp Group is committed to equality and diversity, and we welcome applications from all qualified individuals regardless of ethnicity, religion, age, gender, sexual orientation, disability, and marital status. We want to offer you a great recruitment experience, and if there is anything we can do to make you more comfortable in the process with us, please let us know. If you have any questions about the role or what it's like to work at Haypp Group in general, feel free to reach out to our responsible recruiter Viktoria Sobolewski at . We look forward to hearing from you!
Feb 17, 2025
Full time
HAYPP GROUP We address one of the world's biggest problems - how to end smoking. There are 1.1 billion smokers in the world. Around 8 million people die every year from smoking-related diseases. Our goal is to significantly reduce death rates, save lives, and inspire people to choose healthier enjoyment. How? By offering people safer nicotine online. Haypp Group is one of the Nordics' leading e-commerce groups with ten store brands, present in seven countries where we serve more than 1 million active consumers. Through brands such as Snusbolaget.se, etc., we sell nicotine pouches, Swedish style snus online as well as disposable vapes. With our headquarters located on Östgötagatan in Stockholm, we are 200 team members mainly but not exclusively based in Sweden. We are an innovative and fast-moving company that is growing rapidly, driving sustainable business and changing the world in the process. We are currently on an exciting expansion journey, converting more and more smokers to healthier alternatives across all our markets globally. THE ROLE We are looking for an Ecommerce Director with a strong mandate who can bring the UK branch to the next level of expansion. You will play a significant part in boosting our current operations in the UK by developing a modern and effective ecommerce organisation across the market. You will own the overall P&L and end-to-end responsibility for digital strategies and operations in the UK market, building strategic partnerships and working with the rest of the HQ team in Stockholm, Sweden, facilitating an e-com omnichannel approach. This is a hands-on role that requires someone who is equally operational and strategic, able to fluidly navigate the sales and marketing of a strong e-com omnichannel brand, and who has an innate appreciation for consumers, consumer behaviour, and the ability to build a brand across a relatively new and highly regulated market. Core responsibilities include: Defining and implementing a clear, future-proof strategy for growing the customer base and overall business. Full mandate for the overall company results in the UK. Own an annual budget, with responsibility for P&L. Meet or exceed the budgeted net sales, EBIT, and cash flow targets annually. General expense management of the local subsidiary. Planning and executing local branding, PR, and marketing activities, in close cooperation with HQ's central teams. Collaborating with various HQ's departments (e.g., accounting, legal, marketing, logistics, payments, reporting) in securing an efficient operation and a high customer/consumer service level. Continuously reporting progress against set targets, and sales and cost estimates according to company schedule. Continuously analysing performance data, e.g., customer feedback, marketing ROI, sales volume development, etc. WHAT WE WANT FROM YOU Our ideal candidate will be a strong leader with an entrepreneurial mindset, who is an excellent project manager and above all a doer. Successful candidates also meet the following requirements: Solid experience of leading rapidly growing digital sales operations in a global-local setup, ideally within FMCG. Proven knowledge of the UK e-commerce environment and consumer preferences. Educational background within economy, business management, digital or similar. Experience of being responsible for customer acquisition, retention, and driving revenue. Experience with P&L responsibility. Solid leadership experience and proven people management and development skills. Proven responsibility for hands-on operations of online business, incl. demonstrable skills in modern omnichannel demand creation. Strong business management experience (sales concepts, budgeting, leading, organization, controlling). Fluency in English. E-tailer network a big plus. WHAT WE OFFER We are a value-driven company with our values We team up , Innovation Drives Us , No Douchebags , and Going the Extra Mile at the heartbeat of everything that we do. With us, you can always expect to get help from people who want to achieve things together and to be able to speak your mind in every social constellation you are part of. We highly value all ideas no matter where they come from, and we are not afraid to try new things out. We are also welcoming, inclusive, and everyone at Haypp Group has a voice. In addition, we seize opportunities by putting in hands-on, hard work and celebrating when we reach our goals. With us, you should always feel safe, appreciated, and valued but at the same time challenged and excited. SEND US YOUR APPLICATION TODAY! If this sounds like a place where you would want to contribute and grow, let us know you're interested by submitting your application! Apply with your CV, a cover letter, through LinkedIn or in any other way you feel represents you in the clearest possible way. All ways of connecting work for us! Haypp Group is committed to equality and diversity, and we welcome applications from all qualified individuals regardless of ethnicity, religion, age, gender, sexual orientation, disability, and marital status. We want to offer you a great recruitment experience, and if there is anything we can do to make you more comfortable in the process with us, please let us know. If you have any questions about the role or what it's like to work at Haypp Group in general, feel free to reach out to our responsible recruiter Viktoria Sobolewski at . We look forward to hearing from you!
