Summary of Position Responsible for providing onsite service and support to customers. Acts as mobile field service engineer on assigned open tickets to resolve customer affecting technical issues in a timely fashion in order to maintain maximum customer satisfaction. Targets & Outcomes Meet all target Response times and KPI's Increase service profitability through efficient stock and call management Attitude and Persistence A positive bright and cheerful personality with a mature attitude to work. Excellent verbal and written communication skills. Confidence in dealing with external and internal customers at all levels. Organised, with solid attention to detail and a strong ability to prioritise key objectives during the busy working day. Has an enquiring mind, questions and challenges established methods, always seeks to streamline and simplify, seeks to add value at every opportunity A pro-active "can do" approach, keen to take ownership of projects and issues and follow through to full conclusion. Ability to use initiative and work without direct supervision, but also a team player that recognises and encourages the contribution of others and can share workload when required. Flexibility and adaptability to meet business requirements, particularly during busy periods when overtime may be required. Responsibilities Be conversant with the Company Service Call Control systems and in particular the escalation procedure. Carry out Minimum Call Procedure on every Service Call as per the issued guide lines. Communicate with the Helpdesk ProActive coordinator if you are not able to complete the call within one and half hours of arrival at site or if you have been asked to look at another machine or issue. Complete service calls via Link-in connection with all correct details. Including part numbers for return to fit bookings. And correct meter readings. Return all parts for warranty; Kyocera, Canon etc. or where asked for, Konica Minolta; back to the Head Office SDD. Along with the warranty sheet, samples and list prints. Maintain tool kit to a sufficient level enabling Standards to be upheld. Including issued technology e.g. tablets and phones. Arrive at first Service Call by 09.00 (unless otherwise agreed by the Field Service Manager/Helpdesk Manager). Accept last Service Call to 16.30 (unless it is agreed by the Field Service Manager/Helpdesk Manager that the Service Call cannot reasonably be completed that day) Respond within specific Response Time constraint Call before going to clients, to ascertain whether you can clear the call over the phone or advise them you are on route. Observe correct Static Electricity prevention precautions when transporting, storing and handling static sensitive printed circuit boards. Understand in full all the relevant tools that we use for meter readings and maintenance support. Including PPA, CSRC and e-maintenance. Observe relevant Health and Safety Law, risk assessments a per issued guides Ensure that your attendance is recorded at reception when visiting customer premises, that you observe the correct standard of dress as laid done in the company guide and maintain appearance to an acceptable level whilst employed on Company business Complete any relevant training, whether machine, solution or IT as set out by the Field Service Manager, within the set time frame agreed. And then to maintain that knowledge to the best of your abilities. This will also form part of your progression within the SDD and career path. Be ProActive at all times, make sure there isn't anything else you can do before leaving site. Maintain and use all relevant online support tools and sites to enable you to fix any issue. Any other suitable activity as designated by the ProActive Service Delivery department. Including Installations, helpdesk support, workshop support (PDI) Understand and maintain what Principal's portfolio of products and services are. Pass on any relative leads to sales via the correct procedure. Provide initial support on any software product loaded on a device within the Principal Portfolio and pass to Software Consultants if escalation of faults are needed. Skills Requirements Hardware trained on Kyocera/Canon/Konica Minolta Knowledge and understanding of Microsoft networks Experience with DHCP, DNS, TCP/IP, LDAP, Active Directory Understanding of Print Management and Document Management software products Konica Minolta and Canon accreditations must have been achieved to professional level and intermediate respectively Desirable MCP/COMPTIA certification Equitrac/Papercut/PCounter experience Training on HP/Samsung Equipment would be of benefit
Oct 24, 2026
Full time
Summary of Position Responsible for providing onsite service and support to customers. Acts as mobile field service engineer on assigned open tickets to resolve customer affecting technical issues in a timely fashion in order to maintain maximum customer satisfaction. Targets & Outcomes Meet all target Response times and KPI's Increase service profitability through efficient stock and call management Attitude and Persistence A positive bright and cheerful personality with a mature attitude to work. Excellent verbal and written communication skills. Confidence in dealing with external and internal customers at all levels. Organised, with solid attention to detail and a strong ability to prioritise key objectives during the busy working day. Has an enquiring mind, questions and challenges established methods, always seeks to streamline and simplify, seeks to add value at every opportunity A pro-active "can do" approach, keen to take ownership of projects and issues and follow through to full conclusion. Ability to use initiative and work without direct supervision, but also a team player that recognises and encourages the contribution of others and can share workload when required. Flexibility and adaptability to meet business requirements, particularly during busy periods when overtime may be required. Responsibilities Be conversant with the Company Service Call Control systems and in particular the escalation procedure. Carry out Minimum Call Procedure on every Service Call as per the issued guide lines. Communicate with the Helpdesk ProActive coordinator if you are not able to complete the call within one and half hours of arrival at site or if you have been asked to look at another machine or issue. Complete service calls via Link-in connection with all correct details. Including part numbers for return to fit bookings. And correct meter readings. Return all parts for warranty; Kyocera, Canon etc. or where asked for, Konica Minolta; back to the Head Office SDD. Along with the warranty sheet, samples and list prints. Maintain tool kit to a sufficient level enabling Standards to be upheld. Including issued technology e.g. tablets and phones. Arrive at first Service Call by 09.00 (unless otherwise agreed by the Field Service Manager/Helpdesk Manager). Accept last Service Call to 16.30 (unless it is agreed by the Field Service Manager/Helpdesk Manager that the Service Call cannot reasonably be completed that day) Respond within specific Response Time constraint Call before going to clients, to ascertain whether you can clear the call over the phone or advise them you are on route. Observe correct Static Electricity prevention precautions when transporting, storing and handling static sensitive printed circuit boards. Understand in full all the relevant tools that we use for meter readings and maintenance support. Including PPA, CSRC and e-maintenance. Observe relevant Health and Safety Law, risk assessments a per issued guides Ensure that your attendance is recorded at reception when visiting customer premises, that you observe the correct standard of dress as laid done in the company guide and maintain appearance to an acceptable level whilst employed on Company business Complete any relevant training, whether machine, solution or IT as set out by the Field Service Manager, within the set time frame agreed. And then to maintain that knowledge to the best of your abilities. This will also form part of your progression within the SDD and career path. Be ProActive at all times, make sure there isn't anything else you can do before leaving site. Maintain and use all relevant online support tools and sites to enable you to fix any issue. Any other suitable activity as designated by the ProActive Service Delivery department. Including Installations, helpdesk support, workshop support (PDI) Understand and maintain what Principal's portfolio of products and services are. Pass on any relative leads to sales via the correct procedure. Provide initial support on any software product loaded on a device within the Principal Portfolio and pass to Software Consultants if escalation of faults are needed. Skills Requirements Hardware trained on Kyocera/Canon/Konica Minolta Knowledge and understanding of Microsoft networks Experience with DHCP, DNS, TCP/IP, LDAP, Active Directory Understanding of Print Management and Document Management software products Konica Minolta and Canon accreditations must have been achieved to professional level and intermediate respectively Desirable MCP/COMPTIA certification Equitrac/Papercut/PCounter experience Training on HP/Samsung Equipment would be of benefit
Summary of Position Responsible for providing onsite service and support to customers. Acts as mobile field service engineer on assigned open tickets to resolve customer affecting technical issues in a timely fashion in order to maintain maximum customer satisfaction. Targets & Outcomes Meet all target Response times and KPI's Increase service profitability through efficient stock and call management Attitude and Persistence A positive bright and cheerful personality with a mature attitude to work. Excellent verbal and written communication skills. Confidence in dealing with external and internal customers at all levels. Organised, with solid attention to detail and a strong ability to prioritise key objectives during the busy working day. Has an enquiring mind, questions and challenges established methods, always seeks to streamline and simplify, seeks to add value at every opportunity A pro-active "can do" approach, keen to take ownership of projects and issues and follow through to full conclusion. Ability to use initiative and work without direct supervision, but also a team player that recognises and encourages the contribution of others and can share workload when required. Flexibility and adaptability to meet business requirements, particularly during busy periods when overtime may be required. Responsibilities Be conversant with the Company Service Call Control systems and in particular the escalation procedure. Carry out Minimum Call Procedure on every Service Call as per the issued guide lines. Communicate with the Helpdesk ProActive coordinator if you are not able to complete the call within one and half hours of arrival at site or if you have been asked to look at another machine or issue. Complete service calls via Link-in connection with all correct details. Including part numbers for return to fit bookings. And correct meter readings. Return all parts for warranty; Kyocera, Canon etc. or where asked for, Konica Minolta; back to the Head Office SDD. Along with the warranty sheet, samples and list prints. Maintain tool kit to a sufficient level enabling Standards to be upheld. Including issued technology e.g. tablets and phones. Arrive at first Service Call by 09.00 (unless otherwise agreed by the Field Service Manager/Helpdesk Manager). Accept last Service Call to 16.30 (unless it is agreed by the Field Service Manager/Helpdesk Manager that the Service Call cannot reasonably be completed that day) Respond within specific Response Time constraint Call before going to clients, to ascertain whether you can clear the call over the phone or advise them you are on route. Observe correct Static Electricity prevention precautions when transporting, storing and handling static sensitive printed circuit boards. Understand in full all the relevant tools that we use for meter readings and maintenance support. Including PPA, CSRC and e-maintenance. Observe relevant Health and Safety Law, risk assessments a per issued guides Ensure that your attendance is recorded at reception when visiting customer premises, that you observe the correct standard of dress as laid done in the company guide and maintain appearance to an acceptable level whilst employed on Company business Complete any relevant training, whether machine, solution or IT as set out by the Field Service Manager, within the set time frame agreed. And then to maintain that knowledge to the best of your abilities. This will also form part of your progression within the SDD and career path. Be ProActive at all times, make sure there isn't anything else you can do before leaving site. Maintain and use all relevant online support tools and sites to enable you to fix any issue. Any other suitable activity as designated by the ProActive Service Delivery department. Including Installations, helpdesk support, workshop support (PDI) Understand and maintain what Principal's portfolio of products and services are. Pass on any relative leads to sales via the correct procedure. Provide initial support on any software product loaded on a device within the Principal Portfolio and pass to Software Consultants if escalation of faults are needed. Skills Requirements Hardware trained on Kyocera/Canon/Konica Minolta Knowledge and understanding of Microsoft networks Experience with DHCP, DNS, TCP/IP, LDAP, Active Directory Understanding of Print Management and Document Management software products Konica Minolta and Canon accreditations must have been achieved to professional level and intermediate respectively Desirable MCP/COMPTIA certification Equitrac/Papercut/PCounter experience Training on HP/Samsung Equipment would be of benefit
Oct 24, 2026
Full time
Summary of Position Responsible for providing onsite service and support to customers. Acts as mobile field service engineer on assigned open tickets to resolve customer affecting technical issues in a timely fashion in order to maintain maximum customer satisfaction. Targets & Outcomes Meet all target Response times and KPI's Increase service profitability through efficient stock and call management Attitude and Persistence A positive bright and cheerful personality with a mature attitude to work. Excellent verbal and written communication skills. Confidence in dealing with external and internal customers at all levels. Organised, with solid attention to detail and a strong ability to prioritise key objectives during the busy working day. Has an enquiring mind, questions and challenges established methods, always seeks to streamline and simplify, seeks to add value at every opportunity A pro-active "can do" approach, keen to take ownership of projects and issues and follow through to full conclusion. Ability to use initiative and work without direct supervision, but also a team player that recognises and encourages the contribution of others and can share workload when required. Flexibility and adaptability to meet business requirements, particularly during busy periods when overtime may be required. Responsibilities Be conversant with the Company Service Call Control systems and in particular the escalation procedure. Carry out Minimum Call Procedure on every Service Call as per the issued guide lines. Communicate with the Helpdesk ProActive coordinator if you are not able to complete the call within one and half hours of arrival at site or if you have been asked to look at another machine or issue. Complete service calls via Link-in connection with all correct details. Including part numbers for return to fit bookings. And correct meter readings. Return all parts for warranty; Kyocera, Canon etc. or where asked for, Konica Minolta; back to the Head Office SDD. Along with the warranty sheet, samples and list prints. Maintain tool kit to a sufficient level enabling Standards to be upheld. Including issued technology e.g. tablets and phones. Arrive at first Service Call by 09.00 (unless otherwise agreed by the Field Service Manager/Helpdesk Manager). Accept last Service Call to 16.30 (unless it is agreed by the Field Service Manager/Helpdesk Manager that the Service Call cannot reasonably be completed that day) Respond within specific Response Time constraint Call before going to clients, to ascertain whether you can clear the call over the phone or advise them you are on route. Observe correct Static Electricity prevention precautions when transporting, storing and handling static sensitive printed circuit boards. Understand in full all the relevant tools that we use for meter readings and maintenance support. Including PPA, CSRC and e-maintenance. Observe relevant Health and Safety Law, risk assessments a per issued guides Ensure that your attendance is recorded at reception when visiting customer premises, that you observe the correct standard of dress as laid done in the company guide and maintain appearance to an acceptable level whilst employed on Company business Complete any relevant training, whether machine, solution or IT as set out by the Field Service Manager, within the set time frame agreed. And then to maintain that knowledge to the best of your abilities. This will also form part of your progression within the SDD and career path. Be ProActive at all times, make sure there isn't anything else you can do before leaving site. Maintain and use all relevant online support tools and sites to enable you to fix any issue. Any other suitable activity as designated by the ProActive Service Delivery department. Including Installations, helpdesk support, workshop support (PDI) Understand and maintain what Principal's portfolio of products and services are. Pass on any relative leads to sales via the correct procedure. Provide initial support on any software product loaded on a device within the Principal Portfolio and pass to Software Consultants if escalation of faults are needed. Skills Requirements Hardware trained on Kyocera/Canon/Konica Minolta Knowledge and understanding of Microsoft networks Experience with DHCP, DNS, TCP/IP, LDAP, Active Directory Understanding of Print Management and Document Management software products Konica Minolta and Canon accreditations must have been achieved to professional level and intermediate respectively Desirable MCP/COMPTIA certification Equitrac/Papercut/PCounter experience Training on HP/Samsung Equipment would be of benefit
Job Title: Account Manager - Financial Services Location: Watford, Hertfordshire Salary: £26,500 starting salary (£27,500 after probation) + Performance Incentives, OTE £35,000-£38,000 Job Type: Permanent, Full time, Office Based Start date: Training starts Monday 9th November 2026 Turn your sales skills into a career in financial services click apply for full job details
Oct 24, 2026
Full time
Job Title: Account Manager - Financial Services Location: Watford, Hertfordshire Salary: £26,500 starting salary (£27,500 after probation) + Performance Incentives, OTE £35,000-£38,000 Job Type: Permanent, Full time, Office Based Start date: Training starts Monday 9th November 2026 Turn your sales skills into a career in financial services click apply for full job details
We are recruiting for a BD Manager - IP Litigation to join our Marketing team in London. Marketing team - London Our Marketing team helps the firm win and grow the right clients and work. We drive client development across the firm - deepening priority relationships, increasing share of wallet and converting strategic opportunities into profitable revenue. We equip partners with effective go-to-market strategies, tactics and processes, differentiated insights and disciplined execution. Alongside this, we strengthen the firm's market profile and reputation to support client acquisition, retention, and growth. We work as one integrated global team, aligning central support and expertise with local knowledge and execution to maximize impact across offices, practice groups, sectors and client programs. This role sits in the business development (BD) team. The BD team is focused on practice group strategy, implementing practice group business plans, winning new clients, winning more work from existing clients, and profile raising. You will support day-to-day business development for the IP Litigation practice in London by converting strategy into tactical plans that you deliver in an efficient, disciplined and collaborative way. You will provide both reactive and proactive support to lawyers and the business to help pursue growth opportunities. The role will involve the full spectrum of marketing and BD activities for the group, including support on pitches, events, directories, campaigns and thought leadership, and other profile-raising activities both internally and externally, ensuring that best practice is followed in terms of systems, technology and processes. What you will do Market profile, content and campaigns Manage directories and awards submissions for the group and coordinate associated interviews and follow up, and coordinate client newsletters, internal newsletters, and internal deal alerts. Working with our Marketing Services team (MST), to manage all logistics and marketing/promotion events, in addition to assessing external event opportunities for the group. Actively seek opportunities to raise the profile of the practice groups' capabilities and ensure consistent, evidence-based messaging in all market-facing materials. Pitch excellence Coordinate pitches and proposals, working in conjunction with the central pitch team, pricing and lawyers to create compelling, compliant submissions. Tailor credentials and case studies to client needs; responsibility for creating and updating marketing collateral. Support rehearsals and Q&A preparation. Maintain pipeline hygiene and data completeness; run basic go/no-go checklists. Strategic planning and execution Contribute to the development of approved business plans and translate into tactical execution. Track spend and return on investment against activities. Provide status reports using Dynamics (our CRM system) and pipeline data to inform partner discussions. Monitor market and client news; summarize implications and feed intelligence into wider marketing activities. Client development Assist partners, associates and BD colleagues in the management of strategic client relationships and coordinate client targeting efforts. Work on the development of client plans, contact maps and meeting records, ensuring that Dynamics is populated with high data quality. Capture client feedback and post-matter insights; log themes and flag opportunities to the senior BD manager. Assemble client and decision-maker profiles using approved research tools to support cross-selling. Track coverage, contacts and actions for priority client accounts. AI and technology Use approved marketing function AI tools, including the function's agents for designated tasks, in line with the firm's AI usage policy. Complete the marketing function's mandatory AI capability program and develop applied AI skills relevant to the role, and demonstrate progression in applied AI skills through tangible contribution to personal and team output. Collaboration, integration and change Promote consistent use of firm systems and templates; maintain file hygiene and naming/version standards. Actively participate in change initiatives; share ideas and help embed new ways of working. Escalate blockers and propose practical fixes, while adhering to agreed service levels and briefing templates with central teams. Team leadership and development Support resourcing across competing priorities and time zones. Contribute to onboarding new team members by sharing best practice for common BD tasks, and support BD training for associates. What you will have Strong communication skills, both written and oral. Can persuade and influence senior stakeholders. Proven experience executing business development activities in professional services preferred. Enthusiasm to develop an in-depth understanding of the global IP litigation practice (in terms of the market, the key players, the competition, and our legal offering). Previous IP, technology or life sciences market experience would be a plus, but is not essential. Intellectual curiosity about market trends and client needs combined with a proactive instinct to shape business development activities in line with these insights. Strong project management and stakeholder skills; clear, persuasive writing with a focus on client needs. Comfortable with data and research; confident using client data management systems (e.g, Dynamics), experience and pipeline systems. Highly organized, proactive and resilient; strong attention to detail, ability to work to deadlines, and follow-through across multiple priorities. Strong client focus and ability to work well with busy lawyers while balancing deadlines. Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, private medical insurance, mental health resources and free apps, health and wellbeing services encompassing an onsite gym, wellbeing centre and GP service, emergency back-up care support, parental and special leave, holiday entitlement increasing with length of service, holiday trading, season ticket loans and online discounts and lifestyle management services. Our approach to hybrid working seeks to combine and maximise the benefits of effective remote working with the benefits of being in the office. Our current hybrid working arrangements require office based working for a minimum of 60% of your time ( i.e. three days per week for a full time role) in accordance with our hybrid working policy. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here .
Oct 24, 2026
Full time
We are recruiting for a BD Manager - IP Litigation to join our Marketing team in London. Marketing team - London Our Marketing team helps the firm win and grow the right clients and work. We drive client development across the firm - deepening priority relationships, increasing share of wallet and converting strategic opportunities into profitable revenue. We equip partners with effective go-to-market strategies, tactics and processes, differentiated insights and disciplined execution. Alongside this, we strengthen the firm's market profile and reputation to support client acquisition, retention, and growth. We work as one integrated global team, aligning central support and expertise with local knowledge and execution to maximize impact across offices, practice groups, sectors and client programs. This role sits in the business development (BD) team. The BD team is focused on practice group strategy, implementing practice group business plans, winning new clients, winning more work from existing clients, and profile raising. You will support day-to-day business development for the IP Litigation practice in London by converting strategy into tactical plans that you deliver in an efficient, disciplined and collaborative way. You will provide both reactive and proactive support to lawyers and the business to help pursue growth opportunities. The role will involve the full spectrum of marketing and BD activities for the group, including support on pitches, events, directories, campaigns and thought leadership, and other profile-raising activities both internally and externally, ensuring that best practice is followed in terms of systems, technology and processes. What you will do Market profile, content and campaigns Manage directories and awards submissions for the group and coordinate associated interviews and follow up, and coordinate client newsletters, internal newsletters, and internal deal alerts. Working with our Marketing Services team (MST), to manage all logistics and marketing/promotion events, in addition to assessing external event opportunities for the group. Actively seek opportunities to raise the profile of the practice groups' capabilities and ensure consistent, evidence-based messaging in all market-facing materials. Pitch excellence Coordinate pitches and proposals, working in conjunction with the central pitch team, pricing and lawyers to create compelling, compliant submissions. Tailor credentials and case studies to client needs; responsibility for creating and updating marketing collateral. Support rehearsals and Q&A preparation. Maintain pipeline hygiene and data completeness; run basic go/no-go checklists. Strategic planning and execution Contribute to the development of approved business plans and translate into tactical execution. Track spend and return on investment against activities. Provide status reports using Dynamics (our CRM system) and pipeline data to inform partner discussions. Monitor market and client news; summarize implications and feed intelligence into wider marketing activities. Client development Assist partners, associates and BD colleagues in the management of strategic client relationships and coordinate client targeting efforts. Work on the development of client plans, contact maps and meeting records, ensuring that Dynamics is populated with high data quality. Capture client feedback and post-matter insights; log themes and flag opportunities to the senior BD manager. Assemble client and decision-maker profiles using approved research tools to support cross-selling. Track coverage, contacts and actions for priority client accounts. AI and technology Use approved marketing function AI tools, including the function's agents for designated tasks, in line with the firm's AI usage policy. Complete the marketing function's mandatory AI capability program and develop applied AI skills relevant to the role, and demonstrate progression in applied AI skills through tangible contribution to personal and team output. Collaboration, integration and change Promote consistent use of firm systems and templates; maintain file hygiene and naming/version standards. Actively participate in change initiatives; share ideas and help embed new ways of working. Escalate blockers and propose practical fixes, while adhering to agreed service levels and briefing templates with central teams. Team leadership and development Support resourcing across competing priorities and time zones. Contribute to onboarding new team members by sharing best practice for common BD tasks, and support BD training for associates. What you will have Strong communication skills, both written and oral. Can persuade and influence senior stakeholders. Proven experience executing business development activities in professional services preferred. Enthusiasm to develop an in-depth understanding of the global IP litigation practice (in terms of the market, the key players, the competition, and our legal offering). Previous IP, technology or life sciences market experience would be a plus, but is not essential. Intellectual curiosity about market trends and client needs combined with a proactive instinct to shape business development activities in line with these insights. Strong project management and stakeholder skills; clear, persuasive writing with a focus on client needs. Comfortable with data and research; confident using client data management systems (e.g, Dynamics), experience and pipeline systems. Highly organized, proactive and resilient; strong attention to detail, ability to work to deadlines, and follow-through across multiple priorities. Strong client focus and ability to work well with busy lawyers while balancing deadlines. Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, private medical insurance, mental health resources and free apps, health and wellbeing services encompassing an onsite gym, wellbeing centre and GP service, emergency back-up care support, parental and special leave, holiday entitlement increasing with length of service, holiday trading, season ticket loans and online discounts and lifestyle management services. Our approach to hybrid working seeks to combine and maximise the benefits of effective remote working with the benefits of being in the office. Our current hybrid working arrangements require office based working for a minimum of 60% of your time ( i.e. three days per week for a full time role) in accordance with our hybrid working policy. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here .
We are recruiting for a BD Manager - IP Litigation to join our Marketing team in London. Marketing team - London Our Marketing team helps the firm win and grow the right clients and work. We drive client development across the firm - deepening priority relationships, increasing share of wallet and converting strategic opportunities into profitable revenue. We equip partners with effective go-to-market strategies, tactics and processes, differentiated insights and disciplined execution. Alongside this, we strengthen the firm's market profile and reputation to support client acquisition, retention, and growth. We work as one integrated global team, aligning central support and expertise with local knowledge and execution to maximize impact across offices, practice groups, sectors and client programs. This role sits in the business development (BD) team. The BD team is focused on practice group strategy, implementing practice group business plans, winning new clients, winning more work from existing clients, and profile raising. You will support day-to-day business development for the IP Litigation practice in London by converting strategy into tactical plans that you deliver in an efficient, disciplined and collaborative way. You will provide both reactive and proactive support to lawyers and the business to help pursue growth opportunities. The role will involve the full spectrum of marketing and BD activities for the group, including support on pitches, events, directories, campaigns and thought leadership, and other profile-raising activities both internally and externally, ensuring that best practice is followed in terms of systems, technology and processes. What you will do Market profile, content and campaigns Manage directories and awards submissions for the group and coordinate associated interviews and follow up, and coordinate client newsletters, internal newsletters, and internal deal alerts. Working with our Marketing Services team (MST), to manage all logistics and marketing/promotion events, in addition to assessing external event opportunities for the group. Actively seek opportunities to raise the profile of the practice groups' capabilities and ensure consistent, evidence-based messaging in all market-facing materials. Pitch excellence Coordinate pitches and proposals, working in conjunction with the central pitch team, pricing and lawyers to create compelling, compliant submissions. Tailor credentials and case studies to client needs; responsibility for creating and updating marketing collateral. Support rehearsals and Q&A preparation. Maintain pipeline hygiene and data completeness; run basic go/no-go checklists. Strategic planning and execution Contribute to the development of approved business plans and translate into tactical execution. Track spend and return on investment against activities. Provide status reports using Dynamics (our CRM system) and pipeline data to inform partner discussions. Monitor market and client news; summarize implications and feed intelligence into wider marketing activities. Client development Assist partners, associates and BD colleagues in the management of strategic client relationships and coordinate client targeting efforts. Work on the development of client plans, contact maps and meeting records, ensuring that Dynamics is populated with high data quality. Capture client feedback and post-matter insights; log themes and flag opportunities to the senior BD manager. Assemble client and decision-maker profiles using approved research tools to support cross-selling. Track coverage, contacts and actions for priority client accounts. AI and technology Use approved marketing function AI tools, including the function's agents for designated tasks, in line with the firm's AI usage policy. Complete the marketing function's mandatory AI capability program and develop applied AI skills relevant to the role, and demonstrate progression in applied AI skills through tangible contribution to personal and team output. Collaboration, integration and change Promote consistent use of firm systems and templates; maintain file hygiene and naming/version standards. Actively participate in change initiatives; share ideas and help embed new ways of working. Escalate blockers and propose practical fixes, while adhering to agreed service levels and briefing templates with central teams. Team leadership and development Support resourcing across competing priorities and time zones. Contribute to onboarding new team members by sharing best practice for common BD tasks, and support BD training for associates. What you will have Strong communication skills, both written and oral. Can persuade and influence senior stakeholders. Proven experience executing business development activities in professional services preferred. Enthusiasm to develop an in-depth understanding of the global IP litigation practice (in terms of the market, the key players, the competition, and our legal offering). Previous IP, technology or life sciences market experience would be a plus, but is not essential. Intellectual curiosity about market trends and client needs combined with a proactive instinct to shape business development activities in line with these insights. Strong project management and stakeholder skills; clear, persuasive writing with a focus on client needs. Comfortable with data and research; confident using client data management systems (e.g, Dynamics), experience and pipeline systems. Highly organized, proactive and resilient; strong attention to detail, ability to work to deadlines, and follow-through across multiple priorities. Strong client focus and ability to work well with busy lawyers while balancing deadlines. Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, private medical insurance, mental health resources and free apps, health and wellbeing services encompassing an onsite gym, wellbeing centre and GP service, emergency back-up care support, parental and special leave, holiday entitlement increasing with length of service, holiday trading, season ticket loans and online discounts and lifestyle management services. Our approach to hybrid working seeks to combine and maximise the benefits of effective remote working with the benefits of being in the office. Our current hybrid working arrangements require office based working for a minimum of 60% of your time ( i.e. three days per week for a full time role) in accordance with our hybrid working policy. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here .
Oct 24, 2026
Full time
We are recruiting for a BD Manager - IP Litigation to join our Marketing team in London. Marketing team - London Our Marketing team helps the firm win and grow the right clients and work. We drive client development across the firm - deepening priority relationships, increasing share of wallet and converting strategic opportunities into profitable revenue. We equip partners with effective go-to-market strategies, tactics and processes, differentiated insights and disciplined execution. Alongside this, we strengthen the firm's market profile and reputation to support client acquisition, retention, and growth. We work as one integrated global team, aligning central support and expertise with local knowledge and execution to maximize impact across offices, practice groups, sectors and client programs. This role sits in the business development (BD) team. The BD team is focused on practice group strategy, implementing practice group business plans, winning new clients, winning more work from existing clients, and profile raising. You will support day-to-day business development for the IP Litigation practice in London by converting strategy into tactical plans that you deliver in an efficient, disciplined and collaborative way. You will provide both reactive and proactive support to lawyers and the business to help pursue growth opportunities. The role will involve the full spectrum of marketing and BD activities for the group, including support on pitches, events, directories, campaigns and thought leadership, and other profile-raising activities both internally and externally, ensuring that best practice is followed in terms of systems, technology and processes. What you will do Market profile, content and campaigns Manage directories and awards submissions for the group and coordinate associated interviews and follow up, and coordinate client newsletters, internal newsletters, and internal deal alerts. Working with our Marketing Services team (MST), to manage all logistics and marketing/promotion events, in addition to assessing external event opportunities for the group. Actively seek opportunities to raise the profile of the practice groups' capabilities and ensure consistent, evidence-based messaging in all market-facing materials. Pitch excellence Coordinate pitches and proposals, working in conjunction with the central pitch team, pricing and lawyers to create compelling, compliant submissions. Tailor credentials and case studies to client needs; responsibility for creating and updating marketing collateral. Support rehearsals and Q&A preparation. Maintain pipeline hygiene and data completeness; run basic go/no-go checklists. Strategic planning and execution Contribute to the development of approved business plans and translate into tactical execution. Track spend and return on investment against activities. Provide status reports using Dynamics (our CRM system) and pipeline data to inform partner discussions. Monitor market and client news; summarize implications and feed intelligence into wider marketing activities. Client development Assist partners, associates and BD colleagues in the management of strategic client relationships and coordinate client targeting efforts. Work on the development of client plans, contact maps and meeting records, ensuring that Dynamics is populated with high data quality. Capture client feedback and post-matter insights; log themes and flag opportunities to the senior BD manager. Assemble client and decision-maker profiles using approved research tools to support cross-selling. Track coverage, contacts and actions for priority client accounts. AI and technology Use approved marketing function AI tools, including the function's agents for designated tasks, in line with the firm's AI usage policy. Complete the marketing function's mandatory AI capability program and develop applied AI skills relevant to the role, and demonstrate progression in applied AI skills through tangible contribution to personal and team output. Collaboration, integration and change Promote consistent use of firm systems and templates; maintain file hygiene and naming/version standards. Actively participate in change initiatives; share ideas and help embed new ways of working. Escalate blockers and propose practical fixes, while adhering to agreed service levels and briefing templates with central teams. Team leadership and development Support resourcing across competing priorities and time zones. Contribute to onboarding new team members by sharing best practice for common BD tasks, and support BD training for associates. What you will have Strong communication skills, both written and oral. Can persuade and influence senior stakeholders. Proven experience executing business development activities in professional services preferred. Enthusiasm to develop an in-depth understanding of the global IP litigation practice (in terms of the market, the key players, the competition, and our legal offering). Previous IP, technology or life sciences market experience would be a plus, but is not essential. Intellectual curiosity about market trends and client needs combined with a proactive instinct to shape business development activities in line with these insights. Strong project management and stakeholder skills; clear, persuasive writing with a focus on client needs. Comfortable with data and research; confident using client data management systems (e.g, Dynamics), experience and pipeline systems. Highly organized, proactive and resilient; strong attention to detail, ability to work to deadlines, and follow-through across multiple priorities. Strong client focus and ability to work well with busy lawyers while balancing deadlines. Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, private medical insurance, mental health resources and free apps, health and wellbeing services encompassing an onsite gym, wellbeing centre and GP service, emergency back-up care support, parental and special leave, holiday entitlement increasing with length of service, holiday trading, season ticket loans and online discounts and lifestyle management services. Our approach to hybrid working seeks to combine and maximise the benefits of effective remote working with the benefits of being in the office. Our current hybrid working arrangements require office based working for a minimum of 60% of your time ( i.e. three days per week for a full time role) in accordance with our hybrid working policy. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here .
We are recruiting for a BD Manager - IP Litigation to join our Marketing team in London. Marketing team - London Our Marketing team helps the firm win and grow the right clients and work. We drive client development across the firm - deepening priority relationships, increasing share of wallet and converting strategic opportunities into profitable revenue. We equip partners with effective go-to-market strategies, tactics and processes, differentiated insights and disciplined execution. Alongside this, we strengthen the firm's market profile and reputation to support client acquisition, retention, and growth. We work as one integrated global team, aligning central support and expertise with local knowledge and execution to maximize impact across offices, practice groups, sectors and client programs. This role sits in the business development (BD) team. The BD team is focused on practice group strategy, implementing practice group business plans, winning new clients, winning more work from existing clients, and profile raising. You will support day-to-day business development for the IP Litigation practice in London by converting strategy into tactical plans that you deliver in an efficient, disciplined and collaborative way. You will provide both reactive and proactive support to lawyers and the business to help pursue growth opportunities. The role will involve the full spectrum of marketing and BD activities for the group, including support on pitches, events, directories, campaigns and thought leadership, and other profile-raising activities both internally and externally, ensuring that best practice is followed in terms of systems, technology and processes. What you will do Market profile, content and campaigns Manage directories and awards submissions for the group and coordinate associated interviews and follow up, and coordinate client newsletters, internal newsletters, and internal deal alerts. Working with our Marketing Services team (MST), to manage all logistics and marketing/promotion events, in addition to assessing external event opportunities for the group. Actively seek opportunities to raise the profile of the practice groups' capabilities and ensure consistent, evidence-based messaging in all market-facing materials. Pitch excellence Coordinate pitches and proposals, working in conjunction with the central pitch team, pricing and lawyers to create compelling, compliant submissions. Tailor credentials and case studies to client needs; responsibility for creating and updating marketing collateral. Support rehearsals and Q&A preparation. Maintain pipeline hygiene and data completeness; run basic go/no-go checklists. Strategic planning and execution Contribute to the development of approved business plans and translate into tactical execution. Track spend and return on investment against activities. Provide status reports using Dynamics (our CRM system) and pipeline data to inform partner discussions. Monitor market and client news; summarize implications and feed intelligence into wider marketing activities. Client development Assist partners, associates and BD colleagues in the management of strategic client relationships and coordinate client targeting efforts. Work on the development of client plans, contact maps and meeting records, ensuring that Dynamics is populated with high data quality. Capture client feedback and post-matter insights; log themes and flag opportunities to the senior BD manager. Assemble client and decision-maker profiles using approved research tools to support cross-selling. Track coverage, contacts and actions for priority client accounts. AI and technology Use approved marketing function AI tools, including the function's agents for designated tasks, in line with the firm's AI usage policy. Complete the marketing function's mandatory AI capability program and develop applied AI skills relevant to the role, and demonstrate progression in applied AI skills through tangible contribution to personal and team output. Collaboration, integration and change Promote consistent use of firm systems and templates; maintain file hygiene and naming/version standards. Actively participate in change initiatives; share ideas and help embed new ways of working. Escalate blockers and propose practical fixes, while adhering to agreed service levels and briefing templates with central teams. Team leadership and development Support resourcing across competing priorities and time zones. Contribute to onboarding new team members by sharing best practice for common BD tasks, and support BD training for associates. What you will have Strong communication skills, both written and oral. Can persuade and influence senior stakeholders. Proven experience executing business development activities in professional services preferred. Enthusiasm to develop an in-depth understanding of the global IP litigation practice (in terms of the market, the key players, the competition, and our legal offering). Previous IP, technology or life sciences market experience would be a plus, but is not essential. Intellectual curiosity about market trends and client needs combined with a proactive instinct to shape business development activities in line with these insights. Strong project management and stakeholder skills; clear, persuasive writing with a focus on client needs. Comfortable with data and research; confident using client data management systems (e.g, Dynamics), experience and pipeline systems. Highly organized, proactive and resilient; strong attention to detail, ability to work to deadlines, and follow-through across multiple priorities. Strong client focus and ability to work well with busy lawyers while balancing deadlines. Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, private medical insurance, mental health resources and free apps, health and wellbeing services encompassing an onsite gym, wellbeing centre and GP service, emergency back-up care support, parental and special leave, holiday entitlement increasing with length of service, holiday trading, season ticket loans and online discounts and lifestyle management services. Our approach to hybrid working seeks to combine and maximise the benefits of effective remote working with the benefits of being in the office. Our current hybrid working arrangements require office based working for a minimum of 60% of your time ( i.e. three days per week for a full time role) in accordance with our hybrid working policy. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here .
Oct 24, 2026
Full time
We are recruiting for a BD Manager - IP Litigation to join our Marketing team in London. Marketing team - London Our Marketing team helps the firm win and grow the right clients and work. We drive client development across the firm - deepening priority relationships, increasing share of wallet and converting strategic opportunities into profitable revenue. We equip partners with effective go-to-market strategies, tactics and processes, differentiated insights and disciplined execution. Alongside this, we strengthen the firm's market profile and reputation to support client acquisition, retention, and growth. We work as one integrated global team, aligning central support and expertise with local knowledge and execution to maximize impact across offices, practice groups, sectors and client programs. This role sits in the business development (BD) team. The BD team is focused on practice group strategy, implementing practice group business plans, winning new clients, winning more work from existing clients, and profile raising. You will support day-to-day business development for the IP Litigation practice in London by converting strategy into tactical plans that you deliver in an efficient, disciplined and collaborative way. You will provide both reactive and proactive support to lawyers and the business to help pursue growth opportunities. The role will involve the full spectrum of marketing and BD activities for the group, including support on pitches, events, directories, campaigns and thought leadership, and other profile-raising activities both internally and externally, ensuring that best practice is followed in terms of systems, technology and processes. What you will do Market profile, content and campaigns Manage directories and awards submissions for the group and coordinate associated interviews and follow up, and coordinate client newsletters, internal newsletters, and internal deal alerts. Working with our Marketing Services team (MST), to manage all logistics and marketing/promotion events, in addition to assessing external event opportunities for the group. Actively seek opportunities to raise the profile of the practice groups' capabilities and ensure consistent, evidence-based messaging in all market-facing materials. Pitch excellence Coordinate pitches and proposals, working in conjunction with the central pitch team, pricing and lawyers to create compelling, compliant submissions. Tailor credentials and case studies to client needs; responsibility for creating and updating marketing collateral. Support rehearsals and Q&A preparation. Maintain pipeline hygiene and data completeness; run basic go/no-go checklists. Strategic planning and execution Contribute to the development of approved business plans and translate into tactical execution. Track spend and return on investment against activities. Provide status reports using Dynamics (our CRM system) and pipeline data to inform partner discussions. Monitor market and client news; summarize implications and feed intelligence into wider marketing activities. Client development Assist partners, associates and BD colleagues in the management of strategic client relationships and coordinate client targeting efforts. Work on the development of client plans, contact maps and meeting records, ensuring that Dynamics is populated with high data quality. Capture client feedback and post-matter insights; log themes and flag opportunities to the senior BD manager. Assemble client and decision-maker profiles using approved research tools to support cross-selling. Track coverage, contacts and actions for priority client accounts. AI and technology Use approved marketing function AI tools, including the function's agents for designated tasks, in line with the firm's AI usage policy. Complete the marketing function's mandatory AI capability program and develop applied AI skills relevant to the role, and demonstrate progression in applied AI skills through tangible contribution to personal and team output. Collaboration, integration and change Promote consistent use of firm systems and templates; maintain file hygiene and naming/version standards. Actively participate in change initiatives; share ideas and help embed new ways of working. Escalate blockers and propose practical fixes, while adhering to agreed service levels and briefing templates with central teams. Team leadership and development Support resourcing across competing priorities and time zones. Contribute to onboarding new team members by sharing best practice for common BD tasks, and support BD training for associates. What you will have Strong communication skills, both written and oral. Can persuade and influence senior stakeholders. Proven experience executing business development activities in professional services preferred. Enthusiasm to develop an in-depth understanding of the global IP litigation practice (in terms of the market, the key players, the competition, and our legal offering). Previous IP, technology or life sciences market experience would be a plus, but is not essential. Intellectual curiosity about market trends and client needs combined with a proactive instinct to shape business development activities in line with these insights. Strong project management and stakeholder skills; clear, persuasive writing with a focus on client needs. Comfortable with data and research; confident using client data management systems (e.g, Dynamics), experience and pipeline systems. Highly organized, proactive and resilient; strong attention to detail, ability to work to deadlines, and follow-through across multiple priorities. Strong client focus and ability to work well with busy lawyers while balancing deadlines. Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, private medical insurance, mental health resources and free apps, health and wellbeing services encompassing an onsite gym, wellbeing centre and GP service, emergency back-up care support, parental and special leave, holiday entitlement increasing with length of service, holiday trading, season ticket loans and online discounts and lifestyle management services. Our approach to hybrid working seeks to combine and maximise the benefits of effective remote working with the benefits of being in the office. Our current hybrid working arrangements require office based working for a minimum of 60% of your time ( i.e. three days per week for a full time role) in accordance with our hybrid working policy. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here .
We are recruiting for a BD Manager - IP Litigation to join our Marketing team in London. Marketing team - London Our Marketing team helps the firm win and grow the right clients and work. We drive client development across the firm - deepening priority relationships, increasing share of wallet and converting strategic opportunities into profitable revenue. We equip partners with effective go-to-market strategies, tactics and processes, differentiated insights and disciplined execution. Alongside this, we strengthen the firm's market profile and reputation to support client acquisition, retention, and growth. We work as one integrated global team, aligning central support and expertise with local knowledge and execution to maximize impact across offices, practice groups, sectors and client programs. This role sits in the business development (BD) team. The BD team is focused on practice group strategy, implementing practice group business plans, winning new clients, winning more work from existing clients, and profile raising. You will support day-to-day business development for the IP Litigation practice in London by converting strategy into tactical plans that you deliver in an efficient, disciplined and collaborative way. You will provide both reactive and proactive support to lawyers and the business to help pursue growth opportunities. The role will involve the full spectrum of marketing and BD activities for the group, including support on pitches, events, directories, campaigns and thought leadership, and other profile-raising activities both internally and externally, ensuring that best practice is followed in terms of systems, technology and processes. What you will do Market profile, content and campaigns Manage directories and awards submissions for the group and coordinate associated interviews and follow up, and coordinate client newsletters, internal newsletters, and internal deal alerts. Working with our Marketing Services team (MST), to manage all logistics and marketing/promotion events, in addition to assessing external event opportunities for the group. Actively seek opportunities to raise the profile of the practice groups' capabilities and ensure consistent, evidence-based messaging in all market-facing materials. Pitch excellence Coordinate pitches and proposals, working in conjunction with the central pitch team, pricing and lawyers to create compelling, compliant submissions. Tailor credentials and case studies to client needs; responsibility for creating and updating marketing collateral. Support rehearsals and Q&A preparation. Maintain pipeline hygiene and data completeness; run basic go/no-go checklists. Strategic planning and execution Contribute to the development of approved business plans and translate into tactical execution. Track spend and return on investment against activities. Provide status reports using Dynamics (our CRM system) and pipeline data to inform partner discussions. Monitor market and client news; summarize implications and feed intelligence into wider marketing activities. Client development Assist partners, associates and BD colleagues in the management of strategic client relationships and coordinate client targeting efforts. Work on the development of client plans, contact maps and meeting records, ensuring that Dynamics is populated with high data quality. Capture client feedback and post-matter insights; log themes and flag opportunities to the senior BD manager. Assemble client and decision-maker profiles using approved research tools to support cross-selling. Track coverage, contacts and actions for priority client accounts. AI and technology Use approved marketing function AI tools, including the function's agents for designated tasks, in line with the firm's AI usage policy. Complete the marketing function's mandatory AI capability program and develop applied AI skills relevant to the role, and demonstrate progression in applied AI skills through tangible contribution to personal and team output. Collaboration, integration and change Promote consistent use of firm systems and templates; maintain file hygiene and naming/version standards. Actively participate in change initiatives; share ideas and help embed new ways of working. Escalate blockers and propose practical fixes, while adhering to agreed service levels and briefing templates with central teams. Team leadership and development Support resourcing across competing priorities and time zones. Contribute to onboarding new team members by sharing best practice for common BD tasks, and support BD training for associates. What you will have Strong communication skills, both written and oral. Can persuade and influence senior stakeholders. Proven experience executing business development activities in professional services preferred. Enthusiasm to develop an in-depth understanding of the global IP litigation practice (in terms of the market, the key players, the competition, and our legal offering). Previous IP, technology or life sciences market experience would be a plus, but is not essential. Intellectual curiosity about market trends and client needs combined with a proactive instinct to shape business development activities in line with these insights. Strong project management and stakeholder skills; clear, persuasive writing with a focus on client needs. Comfortable with data and research; confident using client data management systems (e.g, Dynamics), experience and pipeline systems. Highly organized, proactive and resilient; strong attention to detail, ability to work to deadlines, and follow-through across multiple priorities. Strong client focus and ability to work well with busy lawyers while balancing deadlines. Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, private medical insurance, mental health resources and free apps, health and wellbeing services encompassing an onsite gym, wellbeing centre and GP service, emergency back-up care support, parental and special leave, holiday entitlement increasing with length of service, holiday trading, season ticket loans and online discounts and lifestyle management services. Our approach to hybrid working seeks to combine and maximise the benefits of effective remote working with the benefits of being in the office. Our current hybrid working arrangements require office based working for a minimum of 60% of your time ( i.e. three days per week for a full time role) in accordance with our hybrid working policy. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here .
Oct 24, 2026
Full time
We are recruiting for a BD Manager - IP Litigation to join our Marketing team in London. Marketing team - London Our Marketing team helps the firm win and grow the right clients and work. We drive client development across the firm - deepening priority relationships, increasing share of wallet and converting strategic opportunities into profitable revenue. We equip partners with effective go-to-market strategies, tactics and processes, differentiated insights and disciplined execution. Alongside this, we strengthen the firm's market profile and reputation to support client acquisition, retention, and growth. We work as one integrated global team, aligning central support and expertise with local knowledge and execution to maximize impact across offices, practice groups, sectors and client programs. This role sits in the business development (BD) team. The BD team is focused on practice group strategy, implementing practice group business plans, winning new clients, winning more work from existing clients, and profile raising. You will support day-to-day business development for the IP Litigation practice in London by converting strategy into tactical plans that you deliver in an efficient, disciplined and collaborative way. You will provide both reactive and proactive support to lawyers and the business to help pursue growth opportunities. The role will involve the full spectrum of marketing and BD activities for the group, including support on pitches, events, directories, campaigns and thought leadership, and other profile-raising activities both internally and externally, ensuring that best practice is followed in terms of systems, technology and processes. What you will do Market profile, content and campaigns Manage directories and awards submissions for the group and coordinate associated interviews and follow up, and coordinate client newsletters, internal newsletters, and internal deal alerts. Working with our Marketing Services team (MST), to manage all logistics and marketing/promotion events, in addition to assessing external event opportunities for the group. Actively seek opportunities to raise the profile of the practice groups' capabilities and ensure consistent, evidence-based messaging in all market-facing materials. Pitch excellence Coordinate pitches and proposals, working in conjunction with the central pitch team, pricing and lawyers to create compelling, compliant submissions. Tailor credentials and case studies to client needs; responsibility for creating and updating marketing collateral. Support rehearsals and Q&A preparation. Maintain pipeline hygiene and data completeness; run basic go/no-go checklists. Strategic planning and execution Contribute to the development of approved business plans and translate into tactical execution. Track spend and return on investment against activities. Provide status reports using Dynamics (our CRM system) and pipeline data to inform partner discussions. Monitor market and client news; summarize implications and feed intelligence into wider marketing activities. Client development Assist partners, associates and BD colleagues in the management of strategic client relationships and coordinate client targeting efforts. Work on the development of client plans, contact maps and meeting records, ensuring that Dynamics is populated with high data quality. Capture client feedback and post-matter insights; log themes and flag opportunities to the senior BD manager. Assemble client and decision-maker profiles using approved research tools to support cross-selling. Track coverage, contacts and actions for priority client accounts. AI and technology Use approved marketing function AI tools, including the function's agents for designated tasks, in line with the firm's AI usage policy. Complete the marketing function's mandatory AI capability program and develop applied AI skills relevant to the role, and demonstrate progression in applied AI skills through tangible contribution to personal and team output. Collaboration, integration and change Promote consistent use of firm systems and templates; maintain file hygiene and naming/version standards. Actively participate in change initiatives; share ideas and help embed new ways of working. Escalate blockers and propose practical fixes, while adhering to agreed service levels and briefing templates with central teams. Team leadership and development Support resourcing across competing priorities and time zones. Contribute to onboarding new team members by sharing best practice for common BD tasks, and support BD training for associates. What you will have Strong communication skills, both written and oral. Can persuade and influence senior stakeholders. Proven experience executing business development activities in professional services preferred. Enthusiasm to develop an in-depth understanding of the global IP litigation practice (in terms of the market, the key players, the competition, and our legal offering). Previous IP, technology or life sciences market experience would be a plus, but is not essential. Intellectual curiosity about market trends and client needs combined with a proactive instinct to shape business development activities in line with these insights. Strong project management and stakeholder skills; clear, persuasive writing with a focus on client needs. Comfortable with data and research; confident using client data management systems (e.g, Dynamics), experience and pipeline systems. Highly organized, proactive and resilient; strong attention to detail, ability to work to deadlines, and follow-through across multiple priorities. Strong client focus and ability to work well with busy lawyers while balancing deadlines. Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, private medical insurance, mental health resources and free apps, health and wellbeing services encompassing an onsite gym, wellbeing centre and GP service, emergency back-up care support, parental and special leave, holiday entitlement increasing with length of service, holiday trading, season ticket loans and online discounts and lifestyle management services. Our approach to hybrid working seeks to combine and maximise the benefits of effective remote working with the benefits of being in the office. Our current hybrid working arrangements require office based working for a minimum of 60% of your time ( i.e. three days per week for a full time role) in accordance with our hybrid working policy. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here .
We are recruiting for a BD Manager - IP Litigation to join our Marketing team in London. Marketing team - London Our Marketing team helps the firm win and grow the right clients and work. We drive client development across the firm - deepening priority relationships, increasing share of wallet and converting strategic opportunities into profitable revenue. We equip partners with effective go-to-market strategies, tactics and processes, differentiated insights and disciplined execution. Alongside this, we strengthen the firm's market profile and reputation to support client acquisition, retention, and growth. We work as one integrated global team, aligning central support and expertise with local knowledge and execution to maximize impact across offices, practice groups, sectors and client programs. This role sits in the business development (BD) team. The BD team is focused on practice group strategy, implementing practice group business plans, winning new clients, winning more work from existing clients, and profile raising. You will support day-to-day business development for the IP Litigation practice in London by converting strategy into tactical plans that you deliver in an efficient, disciplined and collaborative way. You will provide both reactive and proactive support to lawyers and the business to help pursue growth opportunities. The role will involve the full spectrum of marketing and BD activities for the group, including support on pitches, events, directories, campaigns and thought leadership, and other profile-raising activities both internally and externally, ensuring that best practice is followed in terms of systems, technology and processes. What you will do Market profile, content and campaigns Manage directories and awards submissions for the group and coordinate associated interviews and follow up, and coordinate client newsletters, internal newsletters, and internal deal alerts. Working with our Marketing Services team (MST), to manage all logistics and marketing/promotion events, in addition to assessing external event opportunities for the group. Actively seek opportunities to raise the profile of the practice groups' capabilities and ensure consistent, evidence-based messaging in all market-facing materials. Pitch excellence Coordinate pitches and proposals, working in conjunction with the central pitch team, pricing and lawyers to create compelling, compliant submissions. Tailor credentials and case studies to client needs; responsibility for creating and updating marketing collateral. Support rehearsals and Q&A preparation. Maintain pipeline hygiene and data completeness; run basic go/no-go checklists. Strategic planning and execution Contribute to the development of approved business plans and translate into tactical execution. Track spend and return on investment against activities. Provide status reports using Dynamics (our CRM system) and pipeline data to inform partner discussions. Monitor market and client news; summarize implications and feed intelligence into wider marketing activities. Client development Assist partners, associates and BD colleagues in the management of strategic client relationships and coordinate client targeting efforts. Work on the development of client plans, contact maps and meeting records, ensuring that Dynamics is populated with high data quality. Capture client feedback and post-matter insights; log themes and flag opportunities to the senior BD manager. Assemble client and decision-maker profiles using approved research tools to support cross-selling. Track coverage, contacts and actions for priority client accounts. AI and technology Use approved marketing function AI tools, including the function's agents for designated tasks, in line with the firm's AI usage policy. Complete the marketing function's mandatory AI capability program and develop applied AI skills relevant to the role, and demonstrate progression in applied AI skills through tangible contribution to personal and team output. Collaboration, integration and change Promote consistent use of firm systems and templates; maintain file hygiene and naming/version standards. Actively participate in change initiatives; share ideas and help embed new ways of working. Escalate blockers and propose practical fixes, while adhering to agreed service levels and briefing templates with central teams. Team leadership and development Support resourcing across competing priorities and time zones. Contribute to onboarding new team members by sharing best practice for common BD tasks, and support BD training for associates. What you will have Strong communication skills, both written and oral. Can persuade and influence senior stakeholders. Proven experience executing business development activities in professional services preferred. Enthusiasm to develop an in-depth understanding of the global IP litigation practice (in terms of the market, the key players, the competition, and our legal offering). Previous IP, technology or life sciences market experience would be a plus, but is not essential. Intellectual curiosity about market trends and client needs combined with a proactive instinct to shape business development activities in line with these insights. Strong project management and stakeholder skills; clear, persuasive writing with a focus on client needs. Comfortable with data and research; confident using client data management systems (e.g, Dynamics), experience and pipeline systems. Highly organized, proactive and resilient; strong attention to detail, ability to work to deadlines, and follow-through across multiple priorities. Strong client focus and ability to work well with busy lawyers while balancing deadlines. Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, private medical insurance, mental health resources and free apps, health and wellbeing services encompassing an onsite gym, wellbeing centre and GP service, emergency back-up care support, parental and special leave, holiday entitlement increasing with length of service, holiday trading, season ticket loans and online discounts and lifestyle management services. Our approach to hybrid working seeks to combine and maximise the benefits of effective remote working with the benefits of being in the office. Our current hybrid working arrangements require office based working for a minimum of 60% of your time ( i.e. three days per week for a full time role) in accordance with our hybrid working policy. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here .
Oct 24, 2026
Full time
We are recruiting for a BD Manager - IP Litigation to join our Marketing team in London. Marketing team - London Our Marketing team helps the firm win and grow the right clients and work. We drive client development across the firm - deepening priority relationships, increasing share of wallet and converting strategic opportunities into profitable revenue. We equip partners with effective go-to-market strategies, tactics and processes, differentiated insights and disciplined execution. Alongside this, we strengthen the firm's market profile and reputation to support client acquisition, retention, and growth. We work as one integrated global team, aligning central support and expertise with local knowledge and execution to maximize impact across offices, practice groups, sectors and client programs. This role sits in the business development (BD) team. The BD team is focused on practice group strategy, implementing practice group business plans, winning new clients, winning more work from existing clients, and profile raising. You will support day-to-day business development for the IP Litigation practice in London by converting strategy into tactical plans that you deliver in an efficient, disciplined and collaborative way. You will provide both reactive and proactive support to lawyers and the business to help pursue growth opportunities. The role will involve the full spectrum of marketing and BD activities for the group, including support on pitches, events, directories, campaigns and thought leadership, and other profile-raising activities both internally and externally, ensuring that best practice is followed in terms of systems, technology and processes. What you will do Market profile, content and campaigns Manage directories and awards submissions for the group and coordinate associated interviews and follow up, and coordinate client newsletters, internal newsletters, and internal deal alerts. Working with our Marketing Services team (MST), to manage all logistics and marketing/promotion events, in addition to assessing external event opportunities for the group. Actively seek opportunities to raise the profile of the practice groups' capabilities and ensure consistent, evidence-based messaging in all market-facing materials. Pitch excellence Coordinate pitches and proposals, working in conjunction with the central pitch team, pricing and lawyers to create compelling, compliant submissions. Tailor credentials and case studies to client needs; responsibility for creating and updating marketing collateral. Support rehearsals and Q&A preparation. Maintain pipeline hygiene and data completeness; run basic go/no-go checklists. Strategic planning and execution Contribute to the development of approved business plans and translate into tactical execution. Track spend and return on investment against activities. Provide status reports using Dynamics (our CRM system) and pipeline data to inform partner discussions. Monitor market and client news; summarize implications and feed intelligence into wider marketing activities. Client development Assist partners, associates and BD colleagues in the management of strategic client relationships and coordinate client targeting efforts. Work on the development of client plans, contact maps and meeting records, ensuring that Dynamics is populated with high data quality. Capture client feedback and post-matter insights; log themes and flag opportunities to the senior BD manager. Assemble client and decision-maker profiles using approved research tools to support cross-selling. Track coverage, contacts and actions for priority client accounts. AI and technology Use approved marketing function AI tools, including the function's agents for designated tasks, in line with the firm's AI usage policy. Complete the marketing function's mandatory AI capability program and develop applied AI skills relevant to the role, and demonstrate progression in applied AI skills through tangible contribution to personal and team output. Collaboration, integration and change Promote consistent use of firm systems and templates; maintain file hygiene and naming/version standards. Actively participate in change initiatives; share ideas and help embed new ways of working. Escalate blockers and propose practical fixes, while adhering to agreed service levels and briefing templates with central teams. Team leadership and development Support resourcing across competing priorities and time zones. Contribute to onboarding new team members by sharing best practice for common BD tasks, and support BD training for associates. What you will have Strong communication skills, both written and oral. Can persuade and influence senior stakeholders. Proven experience executing business development activities in professional services preferred. Enthusiasm to develop an in-depth understanding of the global IP litigation practice (in terms of the market, the key players, the competition, and our legal offering). Previous IP, technology or life sciences market experience would be a plus, but is not essential. Intellectual curiosity about market trends and client needs combined with a proactive instinct to shape business development activities in line with these insights. Strong project management and stakeholder skills; clear, persuasive writing with a focus on client needs. Comfortable with data and research; confident using client data management systems (e.g, Dynamics), experience and pipeline systems. Highly organized, proactive and resilient; strong attention to detail, ability to work to deadlines, and follow-through across multiple priorities. Strong client focus and ability to work well with busy lawyers while balancing deadlines. Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, private medical insurance, mental health resources and free apps, health and wellbeing services encompassing an onsite gym, wellbeing centre and GP service, emergency back-up care support, parental and special leave, holiday entitlement increasing with length of service, holiday trading, season ticket loans and online discounts and lifestyle management services. Our approach to hybrid working seeks to combine and maximise the benefits of effective remote working with the benefits of being in the office. Our current hybrid working arrangements require office based working for a minimum of 60% of your time ( i.e. three days per week for a full time role) in accordance with our hybrid working policy. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here .
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. You will be someone with; A thorough working knowledge of Transaction Services activities ACA/ACCA qualified (or equivalent), or relevant work experience. Previous staff supervision or management experience. Excellent knowledge of MS Office, in particular Word, Powerpoint and Excel. For those involved in Capital Markets transactions a good knowledge of the relevant legislation. Excellent interpersonal skills. Demonstrates a pro-active approach to their continuous development. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Oct 24, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. You will be someone with; A thorough working knowledge of Transaction Services activities ACA/ACCA qualified (or equivalent), or relevant work experience. Previous staff supervision or management experience. Excellent knowledge of MS Office, in particular Word, Powerpoint and Excel. For those involved in Capital Markets transactions a good knowledge of the relevant legislation. Excellent interpersonal skills. Demonstrates a pro-active approach to their continuous development. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Licensing & Digital Media Officer Job Number: HCAA03187 Work Pattern: Full Time Contracted Hours: 36 Grade: Scale 5 SCP Range: £35,493 - £37,077 Fixed Term / Secondment Opportunity - 12 Months Hackney is one of the most dynamic and progressive local authorities in the UK. We are a resilient, vibrant, and creative borough in the heart of London, with strong, diverse communities and a powerful set of shared values. Are you ready to be at the beating heart of one of London's most vibrant and diverse local economies? As our Licensing & Digital Media Officer you won't just manage administrative processes-you will actively shape, support, and celebrate the incredible traders and market sites that define our borough's unique character. Operating within the Markets, Shop Fronts & Street Trading Service under the Climate, Homes & Economy directorate, this dynamic dual role bridges essential regulatory leadership with creative digital storytelling in a full-time position based at Ridley Road Office and market sites across Hackney. On the Licensing & Business Support side (comprising roughly 60% of the role), you will act as the trusted foundation ensuring our market operations run seamlessly. Your core duties include delivering statutory licensing and registration functions under the London Local Authorities Act, issuing and renewing street trading licences within agreed service timescales, and maintaining auditable digital database records. You will guide prospective and existing local entrepreneurs through the licensing journey, reconcile licence payments, recover arrears alongside finance colleagues, and prepare documentation for the Officer Licensing Panel while supporting compliance and enforcement teams. Additionally, you will compile management statistics on occupancy and income, provide core administrative support across the service, and work flexibly on-site during trading hours, including required weekends and public holidays. On the Digital Media & Communications side (making up approximately 40% of your responsibilities), you will unleash your creative flair to amplify the voices and stories of Hackney's bustling market communities. Working in collaboration with the Strategy, Policy & Digital Development Manager, you will plan, film, edit, and publish engaging content across TikTok, Instagram, and Facebook to drive data-informed campaigns that boost footfall and trader applications. You will manage daily digital community interactions, highlight independent business vendors, mentor local traders to build their online marketing confidence, produce monthly performance analytics, and deliver priority campaigns around climate action and local economic recovery-all while ensuring strict adherence to accessibility standards (WCAG 2.1) and Hackney's corporate brand guidelines. Key Responsibilities To succeed, candidates should possess administrative or licensing experience in complex public-facing settings with high accuracy in handling records and financial reconciliations, along with proven skills in digital media creation (using tools like Canva and Meta Business Suite) and strong communication skills to engage diverse local traders. You must demonstrate excellent organisational skills to balance compliance tasks with creative marketing, proficiency in Google Workspace and database tools, a commitment to equality and inclusion, and the flexibility to work weekend shifts on-site. If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below. We operate a fair and open anonymous selection process. Therefore, we do not accept supporting statements or CV's. To proceed with your application, you will need to create an account and submit your application. As part of the application process, you will need to complete a number of competency based questions. These questions allow you to demonstrate your suitability for the role and provide examples of your skills, knowledge and experience outlined in the job description. We understand the benefits of using AI in the workplace. However, if you are thinking of using this tool to submit your application, we ask you to think about what value it will add. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice. Closing date for applications: 12 November 2026 (22.59) Interview date: TBC Please note - we reserve the right to close applications early if we receive a high number of applications. We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud. In order to achieve this, we are seeking individuals who embody our "PROUD" values: Purpose and Respect, where we foster belonging through active inclusion, kindness, and open dialogue; Ownership, where we champion proactive collaboration and accountability for our shared success; and Unity and Diversity, where we work as one Council to break down silos and champion anti-racist behavior. Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce. The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available.
Oct 24, 2026
Full time
Licensing & Digital Media Officer Job Number: HCAA03187 Work Pattern: Full Time Contracted Hours: 36 Grade: Scale 5 SCP Range: £35,493 - £37,077 Fixed Term / Secondment Opportunity - 12 Months Hackney is one of the most dynamic and progressive local authorities in the UK. We are a resilient, vibrant, and creative borough in the heart of London, with strong, diverse communities and a powerful set of shared values. Are you ready to be at the beating heart of one of London's most vibrant and diverse local economies? As our Licensing & Digital Media Officer you won't just manage administrative processes-you will actively shape, support, and celebrate the incredible traders and market sites that define our borough's unique character. Operating within the Markets, Shop Fronts & Street Trading Service under the Climate, Homes & Economy directorate, this dynamic dual role bridges essential regulatory leadership with creative digital storytelling in a full-time position based at Ridley Road Office and market sites across Hackney. On the Licensing & Business Support side (comprising roughly 60% of the role), you will act as the trusted foundation ensuring our market operations run seamlessly. Your core duties include delivering statutory licensing and registration functions under the London Local Authorities Act, issuing and renewing street trading licences within agreed service timescales, and maintaining auditable digital database records. You will guide prospective and existing local entrepreneurs through the licensing journey, reconcile licence payments, recover arrears alongside finance colleagues, and prepare documentation for the Officer Licensing Panel while supporting compliance and enforcement teams. Additionally, you will compile management statistics on occupancy and income, provide core administrative support across the service, and work flexibly on-site during trading hours, including required weekends and public holidays. On the Digital Media & Communications side (making up approximately 40% of your responsibilities), you will unleash your creative flair to amplify the voices and stories of Hackney's bustling market communities. Working in collaboration with the Strategy, Policy & Digital Development Manager, you will plan, film, edit, and publish engaging content across TikTok, Instagram, and Facebook to drive data-informed campaigns that boost footfall and trader applications. You will manage daily digital community interactions, highlight independent business vendors, mentor local traders to build their online marketing confidence, produce monthly performance analytics, and deliver priority campaigns around climate action and local economic recovery-all while ensuring strict adherence to accessibility standards (WCAG 2.1) and Hackney's corporate brand guidelines. Key Responsibilities To succeed, candidates should possess administrative or licensing experience in complex public-facing settings with high accuracy in handling records and financial reconciliations, along with proven skills in digital media creation (using tools like Canva and Meta Business Suite) and strong communication skills to engage diverse local traders. You must demonstrate excellent organisational skills to balance compliance tasks with creative marketing, proficiency in Google Workspace and database tools, a commitment to equality and inclusion, and the flexibility to work weekend shifts on-site. If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below. We operate a fair and open anonymous selection process. Therefore, we do not accept supporting statements or CV's. To proceed with your application, you will need to create an account and submit your application. As part of the application process, you will need to complete a number of competency based questions. These questions allow you to demonstrate your suitability for the role and provide examples of your skills, knowledge and experience outlined in the job description. We understand the benefits of using AI in the workplace. However, if you are thinking of using this tool to submit your application, we ask you to think about what value it will add. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice. Closing date for applications: 12 November 2026 (22.59) Interview date: TBC Please note - we reserve the right to close applications early if we receive a high number of applications. We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud. In order to achieve this, we are seeking individuals who embody our "PROUD" values: Purpose and Respect, where we foster belonging through active inclusion, kindness, and open dialogue; Ownership, where we champion proactive collaboration and accountability for our shared success; and Unity and Diversity, where we work as one Council to break down silos and champion anti-racist behavior. Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce. The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available.
Job Description Project Controller - Test Derby / Hybrid - 3 days on site per week Full time Why Rolls-Royce? An exciting opportunity has arisen for a Project Controller to join Test & Experimental Engineering (T&EE) in Derby. T&EE brings together our global capability across Measurement & Test Engineering, Development Engineering and the planning and execution of Experimental Test & Rig activities to optimise investment in capability and decrease the overall cost and schedule of new product development. The role covers a diverse portfolio of projects from across our UK and global test facilities and supports a variety of workstreams including Test Capability, Infrastructure, Rigs, Retained IT and Defence. What you will be doing: In this role, the successful candidate will be responsible for • Supporting the Project Manager to govern, manage and report on the portfolio of projects within T&EE • Organising and facilitating the regular drum beat of meetings • Co-ordinating the inputs from across the Group T&EE sub-functions for the Capital Budget process to support annual commitments, including 5YP and resource planning • Supporting the delivery of the T&EE key milestones and as well as the wider portfolio of projects • Co-ordinating and reporting on risk management across the portfolio • Supporting and implementing assurance checks for the change management process for the portfolio • Interfacing with the central Project Manage Office to implement best practice and ensure alignment with company management processes Who we are looking for: We are looking for someone who has Experience of working as a Project Controller in portfolio environment Demonstrated significant personal accountability for Quality, Time, Cost, and performance Degree level qualification preferable or equivalent industry experience and member of a professional body and working towards an APMPQ qualification or equivalent • Good communication, presentation skills and an ability to work in a multi-disciplinary and global environment Regional Benefits: Generous Annual Leave Retirement Savings through the Rolls-Royce Retirement Savings Trust Group Life Assurance provides for a lump sum benefit if you die whilst employed by Rolls-Royce Group Income Protection provides an income in the event that you are unable to work due to illness or injury Your Shares: Matched is a simple way to own Rolls-Royce shares and invest in our future, together. Buy one share, get one free! Rolls-Royce Your Shares: Matched Digital GP provides a convenient way for you to access GP consultations Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls-Royce into a high-performing, competitive, resilient and growing company. Join us, and it can be your future vision too. Rolls-Royce are committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive. As part of our selection process, candidates in certain locations may be asked to complete an online assessment, which can include cognitive and behavioural aptitude testing relevant to the role. If required, full instructions for the next steps will be provided. Job Category Project Management Posting Date 21 Oct 2026; 00:10 Posting End Date 20 Oct 2026
Oct 24, 2026
Full time
Job Description Project Controller - Test Derby / Hybrid - 3 days on site per week Full time Why Rolls-Royce? An exciting opportunity has arisen for a Project Controller to join Test & Experimental Engineering (T&EE) in Derby. T&EE brings together our global capability across Measurement & Test Engineering, Development Engineering and the planning and execution of Experimental Test & Rig activities to optimise investment in capability and decrease the overall cost and schedule of new product development. The role covers a diverse portfolio of projects from across our UK and global test facilities and supports a variety of workstreams including Test Capability, Infrastructure, Rigs, Retained IT and Defence. What you will be doing: In this role, the successful candidate will be responsible for • Supporting the Project Manager to govern, manage and report on the portfolio of projects within T&EE • Organising and facilitating the regular drum beat of meetings • Co-ordinating the inputs from across the Group T&EE sub-functions for the Capital Budget process to support annual commitments, including 5YP and resource planning • Supporting the delivery of the T&EE key milestones and as well as the wider portfolio of projects • Co-ordinating and reporting on risk management across the portfolio • Supporting and implementing assurance checks for the change management process for the portfolio • Interfacing with the central Project Manage Office to implement best practice and ensure alignment with company management processes Who we are looking for: We are looking for someone who has Experience of working as a Project Controller in portfolio environment Demonstrated significant personal accountability for Quality, Time, Cost, and performance Degree level qualification preferable or equivalent industry experience and member of a professional body and working towards an APMPQ qualification or equivalent • Good communication, presentation skills and an ability to work in a multi-disciplinary and global environment Regional Benefits: Generous Annual Leave Retirement Savings through the Rolls-Royce Retirement Savings Trust Group Life Assurance provides for a lump sum benefit if you die whilst employed by Rolls-Royce Group Income Protection provides an income in the event that you are unable to work due to illness or injury Your Shares: Matched is a simple way to own Rolls-Royce shares and invest in our future, together. Buy one share, get one free! Rolls-Royce Your Shares: Matched Digital GP provides a convenient way for you to access GP consultations Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls-Royce into a high-performing, competitive, resilient and growing company. Join us, and it can be your future vision too. Rolls-Royce are committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive. As part of our selection process, candidates in certain locations may be asked to complete an online assessment, which can include cognitive and behavioural aptitude testing relevant to the role. If required, full instructions for the next steps will be provided. Job Category Project Management Posting Date 21 Oct 2026; 00:10 Posting End Date 20 Oct 2026
Job description Dulson Training Ltd was established in 2013 and specialises in the delivery of logistics driver training to employees working in the sector and the general public. We are looking for an instructor with a proactive approach and passion for training to join our team. You will be delivering Driver CPC and HGV driver training for new and existing students. As a HGV instructor you will be training students to DVSA test standard, carrying out practical driving assessments and delivering course training materials with a high degree of detail. Delivering Driver CPC will be a part of this role, and full training and support will be provided. Day-to-day duties Explaining the course contents to potential candidates Carrying out daily vehicle checks on training vehicles. Carrying out driving assessments to identify training needs Deliver practical and theoretical instruction to candidates on required vehicles Completing all relevant course and training documents Delivery of HGV driving courses to DVSA test standard Assess learners prior knowledge and build on that to prepare candidates for test Provide Mod 3a (reversing) training in preparation for test Provide Mod 3b (on road) training in preparation for test Deliver Mod 4 (CPC) training in preparation for test To ensure by use of appropriate teaching methods that participants have a sound knowledge of the 'Highway Code' Complete relevant training paperwork and record accurate information Support and guide learners so they can reflect on their learning Deliver Classroom and Remote Driver CPC To promote Equality and Diversity, Safeguarding and Health and Safety to learners at all Liaising with the site management and Admin team You may be required to work from different Dulson Training sites, as well as customer sites You may be required to work away at customer sites nationwide. Accommodation will be provided with night away bonus and food allowance You may be required to work occasional Saturdays. You will be required to help maintain and keep tidy the company sites, and keep vehicles clean and tidy Assist the office team as and when required Essential skills Must hold a minimum of a Category C+E entitlement for over 3 years. Other categories or training qualifications are a bonus including Cat D, MIDAS, Forklift, ADR, Transport Manager and ADI. Strong communication skills and a patient approach. Previous experience in a driver training environment would be advantageous but not essential. Excellent level of accuracy and good standards of literacy when writing reports. Ability to talk to a wide range of people in a confident manner. Good time keeping and professional appearance. Ideally already registered with NRI, RTITB or relevant DVSA licence acquisition qualification (Training can be provided) A good standard of computer literacy. To work as part of a team with a good degree of flexibility. Qualifications / Knowledge Required HGV C+E Driving Licence (3 years minimum) 3 Years' worth of HGV driving experience Excellent communication skills to deliver accurate information Instructor qualifications beneficial, but full training will be provided To Apply Please send a copy of your CV, including your email address and contact number. Please note, only successful candidates will be contacted for an interview. Job Types: Permanent, Full-time Salary: From £31,200 per year based on a 40 hour week on an employment contract plus bonuses and overtime. Benefits: On-site parking Saturday bonus Progression within the business Ability to commute/relocate: Reliably commute or plan to relocate before starting work (required) Experience: HGV Driving: 3 years (required) HGV Driver Training: 1 year (preferred) Bonus scheme (for weekend, night away and overtime) Benefits: Company pension Free parking On-site parking Progression opportunities Location: Ludlow, Shropshire Job Type: Full-time Pay: From £31,200.00 per year Experience: driving: 3 years (required) Licence/Certification: C+E (required) Work Location: In person
Oct 24, 2026
Full time
Job description Dulson Training Ltd was established in 2013 and specialises in the delivery of logistics driver training to employees working in the sector and the general public. We are looking for an instructor with a proactive approach and passion for training to join our team. You will be delivering Driver CPC and HGV driver training for new and existing students. As a HGV instructor you will be training students to DVSA test standard, carrying out practical driving assessments and delivering course training materials with a high degree of detail. Delivering Driver CPC will be a part of this role, and full training and support will be provided. Day-to-day duties Explaining the course contents to potential candidates Carrying out daily vehicle checks on training vehicles. Carrying out driving assessments to identify training needs Deliver practical and theoretical instruction to candidates on required vehicles Completing all relevant course and training documents Delivery of HGV driving courses to DVSA test standard Assess learners prior knowledge and build on that to prepare candidates for test Provide Mod 3a (reversing) training in preparation for test Provide Mod 3b (on road) training in preparation for test Deliver Mod 4 (CPC) training in preparation for test To ensure by use of appropriate teaching methods that participants have a sound knowledge of the 'Highway Code' Complete relevant training paperwork and record accurate information Support and guide learners so they can reflect on their learning Deliver Classroom and Remote Driver CPC To promote Equality and Diversity, Safeguarding and Health and Safety to learners at all Liaising with the site management and Admin team You may be required to work from different Dulson Training sites, as well as customer sites You may be required to work away at customer sites nationwide. Accommodation will be provided with night away bonus and food allowance You may be required to work occasional Saturdays. You will be required to help maintain and keep tidy the company sites, and keep vehicles clean and tidy Assist the office team as and when required Essential skills Must hold a minimum of a Category C+E entitlement for over 3 years. Other categories or training qualifications are a bonus including Cat D, MIDAS, Forklift, ADR, Transport Manager and ADI. Strong communication skills and a patient approach. Previous experience in a driver training environment would be advantageous but not essential. Excellent level of accuracy and good standards of literacy when writing reports. Ability to talk to a wide range of people in a confident manner. Good time keeping and professional appearance. Ideally already registered with NRI, RTITB or relevant DVSA licence acquisition qualification (Training can be provided) A good standard of computer literacy. To work as part of a team with a good degree of flexibility. Qualifications / Knowledge Required HGV C+E Driving Licence (3 years minimum) 3 Years' worth of HGV driving experience Excellent communication skills to deliver accurate information Instructor qualifications beneficial, but full training will be provided To Apply Please send a copy of your CV, including your email address and contact number. Please note, only successful candidates will be contacted for an interview. Job Types: Permanent, Full-time Salary: From £31,200 per year based on a 40 hour week on an employment contract plus bonuses and overtime. Benefits: On-site parking Saturday bonus Progression within the business Ability to commute/relocate: Reliably commute or plan to relocate before starting work (required) Experience: HGV Driving: 3 years (required) HGV Driver Training: 1 year (preferred) Bonus scheme (for weekend, night away and overtime) Benefits: Company pension Free parking On-site parking Progression opportunities Location: Ludlow, Shropshire Job Type: Full-time Pay: From £31,200.00 per year Experience: driving: 3 years (required) Licence/Certification: C+E (required) Work Location: In person
Job Description PA To Managing Director Full time Working Location:Winsford Job Description At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere. By joining Rolls-Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that believes individuality is our greatest strength, and all perspectives, experiences and backgrounds help us innovate and enable our high-performance culture. As the PA To Managing Director you be maintaining smooth executive operations, managing communications, coordinating events, and supporting senior leaders with high-quality administrative and HR support. What you will be doing: Diary management:Manage complex executive calendars, arranging meetings and prioritising commitments to ensure time is used effectively. Prepare meeting logistics and circulate materials in advance where required. Inbox and correspondence management:Monitor and manage email and mail, prioritising communications and responding where appropriate. Anticipate manager needs and proactively coordinate arrangements. Stakeholder enquiries:Act as a key point of contact for telephone and face-to-face enquiries, screening calls and responding to internal and external queries professionally. Travel coordination:Arrange complex domestic and international travel, managing last-minute changes and organising required documentation such as visas. Office and budget administration:Support general office management including stationery ordering, filing, and mail distribution. Assist in monitoring departmental budgets and flag potential deviations. Document production: Produce high-quality documentation including reports, presentations, and spreadsheets using Microsoft Office. Ensure work is accurate and delivered within agreed deadlines. Communications and reporting coordination:Maintain distribution lists and draft communications as required. Coordinate regular reporting cycles for senior leaders, including board and committee reports. Secretarial support and continuity:Help ensure continuity of administrative support by assisting with internal or external cover arrangements. Event and project coordination:Organise and coordinate complex events such as leadership conferences and off-site meetings. Manage logistics, facilities, and hospitality arrangements to ensure professional delivery. Position Qualifications • Experience supporting senior leaders or executive-level managers • Ability to work calmly under pressure and manage competing priorities • Excellent attention to detail with strong organisational skills • High level of Microsoft Office proficiency (Word, Excel, PowerPoint, Outlook) • Fast and accurate typing with strong administrative capability • Strong communication and stakeholder management skills Power Systems is the Rolls-Royce business which provides world-class power solutions and complete life-cycle support under our product and solution brand mtu . Through digitalisation and electrification, we strive to develop drive and power generation solutions that provide answers to the challenges posed by the rapidly growing societal demands for energy and mobility. We deliver and service comprehensive, powerful and reliable systems, based on both gas and diesel engines, as well as electrified hybrid systems. These technologically advanced solutions serve our customers in the marine and infrastructure sectors worldwide. Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls-Royce into a high-performing, competitive, resilient and growing company. Join us, and it can be your future vision too. Rolls-Royce are committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive. As part of our selection process, candidates in certain locations may be asked to complete an online assessment, which can include cognitive and behavioural aptitude testing relevant to the role. If required, full instructions for the next steps will be provided. Job Category Secretarial / Clerical Posting Date 19 Oct 2026; 00:10 Posting End Date 31 Oct 2026
Oct 24, 2026
Full time
Job Description PA To Managing Director Full time Working Location:Winsford Job Description At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere. By joining Rolls-Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that believes individuality is our greatest strength, and all perspectives, experiences and backgrounds help us innovate and enable our high-performance culture. As the PA To Managing Director you be maintaining smooth executive operations, managing communications, coordinating events, and supporting senior leaders with high-quality administrative and HR support. What you will be doing: Diary management:Manage complex executive calendars, arranging meetings and prioritising commitments to ensure time is used effectively. Prepare meeting logistics and circulate materials in advance where required. Inbox and correspondence management:Monitor and manage email and mail, prioritising communications and responding where appropriate. Anticipate manager needs and proactively coordinate arrangements. Stakeholder enquiries:Act as a key point of contact for telephone and face-to-face enquiries, screening calls and responding to internal and external queries professionally. Travel coordination:Arrange complex domestic and international travel, managing last-minute changes and organising required documentation such as visas. Office and budget administration:Support general office management including stationery ordering, filing, and mail distribution. Assist in monitoring departmental budgets and flag potential deviations. Document production: Produce high-quality documentation including reports, presentations, and spreadsheets using Microsoft Office. Ensure work is accurate and delivered within agreed deadlines. Communications and reporting coordination:Maintain distribution lists and draft communications as required. Coordinate regular reporting cycles for senior leaders, including board and committee reports. Secretarial support and continuity:Help ensure continuity of administrative support by assisting with internal or external cover arrangements. Event and project coordination:Organise and coordinate complex events such as leadership conferences and off-site meetings. Manage logistics, facilities, and hospitality arrangements to ensure professional delivery. Position Qualifications • Experience supporting senior leaders or executive-level managers • Ability to work calmly under pressure and manage competing priorities • Excellent attention to detail with strong organisational skills • High level of Microsoft Office proficiency (Word, Excel, PowerPoint, Outlook) • Fast and accurate typing with strong administrative capability • Strong communication and stakeholder management skills Power Systems is the Rolls-Royce business which provides world-class power solutions and complete life-cycle support under our product and solution brand mtu . Through digitalisation and electrification, we strive to develop drive and power generation solutions that provide answers to the challenges posed by the rapidly growing societal demands for energy and mobility. We deliver and service comprehensive, powerful and reliable systems, based on both gas and diesel engines, as well as electrified hybrid systems. These technologically advanced solutions serve our customers in the marine and infrastructure sectors worldwide. Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls-Royce into a high-performing, competitive, resilient and growing company. Join us, and it can be your future vision too. Rolls-Royce are committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive. As part of our selection process, candidates in certain locations may be asked to complete an online assessment, which can include cognitive and behavioural aptitude testing relevant to the role. If required, full instructions for the next steps will be provided. Job Category Secretarial / Clerical Posting Date 19 Oct 2026; 00:10 Posting End Date 31 Oct 2026
Who we are and what we do The Orion Publishing Group, a division of Hachette UK, publishes commercial, award-winning fiction, non-fiction and gift titles, and is home to bestselling authors and brands including Ian Rankin, Adam Kay, Michael Connelly, Emily English, Malala Yousafzai, Brandon Sanderson, Jamie Smart, Veronica Henry, Philippe Sands, Candice Carty-Williams, Joe Abercrombie, Florence Knapp and The World of puzzle series. At Orion, we believe every story matters. Open, agile, passionate and innovative, our mission is to bring the best publishing to the greatest variety of people. Ambitious to continually raise the bar, we believe good stories can come from anywhere and we encourage and value contributions from all our staff. Our multi-award-winning and collaborative Communications team has a proud track record of delivering high-impact, creative, sales-driving campaigns that bring our books and gifts to the widest possible audience. What you'll be doing This is an exciting opportunity to join Orion's award-winning and dynamic Communications team, working across a varied list of fiction, non-fiction and gift publishing. As a confident and creative campaigner, you will play a key role in delivering consumer-focused marketing campaigns and will work with a wide range of authors and creative partners. Leading the development and delivery of standout marketing campaigns from acquisition through publication and beyond, bringing Orion's books and gifts to life and driving sales Creating bold, insight-led campaign strategies with clear positioning, audience targeting and measurable outcomes Overseeing digital marketing strategy and execution across paid and organic channels, optimising performance through data and analytics Working closely with Editorial, Publicity and Sales teams to ensure campaigns are strategically aligned Driving forward the Laurence King imprint community growth strategy alongside a senior team member, flexing your creative muscles to effectively engage a wide range of gift audiences Building strong relationships with authors, creative partners, agents, retailers and other external partners to maximise reach and impact Identifying opportunities to grow audiences, build brand equity and deepen direct-to-consumer engagement Playing a supporting role in major brand campaigns, contributing to the overall success of the Orion list Managing multiple projects and budgets simultaneously in a fast-paced environment Who we are looking for We are looking for someone with demonstrable experience in delivering creative and effective marketing campaigns. You will enjoy working as part of a supportive team and relish the opportunity to flex your creative muscles - always with an eye on our commercial goals. Our team plays a key role at every stage of our books' and gifts' journey, from acquisition to publication and beyond. You will be innately curious about consumer behaviour and will be able to demonstrate how that has been applied in a consumer-focused marketing role; experience working on publishing or gift campaigns is a bonus, but not essential. You will be experienced across all aspects of marketing and adept at working collaboratively with publicity, sales and creative teams to craft pitch-perfect strategies that place the consumer at the heart of every campaign. Thoughtful planning, excellent budget management and timely execution will be hallmarks of your work. You will also be well versed in all aspects of stakeholder management and ideally have experience in working across large teams, demonstrating excellent communication skills. What we offer Our staff are our greatest asset, and our benefits reflect this: 28 annual leave days per year, increases to 29 days after 2 years' service and goes up to 30 days after 5 years' (+ bank holidays) Private medical insurance Dental insurance Generous pension schemes Rent deposit loans 2 community days per year Summer hours (finishing at 1pm on Fridays during the summer months) Retail discounts through Hachette rewards Cycle to Work scheme Eye care vouchers Wide-ranging training library Development programmes (including mentoring) Up to 70% off book purchases A charity bookshelf An active range of staff-led employee networks that are voluntary, including AgeWise, Gender Balance, Thrive, Pride, All Together, Wellbeing, Women in Tech and religious networks Season ticket loans And much more! The role will be based at our London or Sheffield office, with a blend of in-office (3 days) and homeworking (2 days) per week. Our commitment Hachette employs people on the basis of their abilities. We aim to attract and develop talent from a base as broad as the world of readers we want to reach, with a wide and representative range of age, faith, disability, race, gender, sexuality and socio-economic, regional and cultural backgrounds. We want everyone to have the opportunity to perform at their best during our recruitment process. If you need any adjustments, you can let us know at the 'Reasonable Adjustments' section of your application. We'll make sure you're supported throughout the process. The Book Trade Charity offers financial support to people looking to enter the book trade but who may struggle to afford the costs of attending interviews and undertaking junior roles. For more information visit
Oct 24, 2026
Full time
Who we are and what we do The Orion Publishing Group, a division of Hachette UK, publishes commercial, award-winning fiction, non-fiction and gift titles, and is home to bestselling authors and brands including Ian Rankin, Adam Kay, Michael Connelly, Emily English, Malala Yousafzai, Brandon Sanderson, Jamie Smart, Veronica Henry, Philippe Sands, Candice Carty-Williams, Joe Abercrombie, Florence Knapp and The World of puzzle series. At Orion, we believe every story matters. Open, agile, passionate and innovative, our mission is to bring the best publishing to the greatest variety of people. Ambitious to continually raise the bar, we believe good stories can come from anywhere and we encourage and value contributions from all our staff. Our multi-award-winning and collaborative Communications team has a proud track record of delivering high-impact, creative, sales-driving campaigns that bring our books and gifts to the widest possible audience. What you'll be doing This is an exciting opportunity to join Orion's award-winning and dynamic Communications team, working across a varied list of fiction, non-fiction and gift publishing. As a confident and creative campaigner, you will play a key role in delivering consumer-focused marketing campaigns and will work with a wide range of authors and creative partners. Leading the development and delivery of standout marketing campaigns from acquisition through publication and beyond, bringing Orion's books and gifts to life and driving sales Creating bold, insight-led campaign strategies with clear positioning, audience targeting and measurable outcomes Overseeing digital marketing strategy and execution across paid and organic channels, optimising performance through data and analytics Working closely with Editorial, Publicity and Sales teams to ensure campaigns are strategically aligned Driving forward the Laurence King imprint community growth strategy alongside a senior team member, flexing your creative muscles to effectively engage a wide range of gift audiences Building strong relationships with authors, creative partners, agents, retailers and other external partners to maximise reach and impact Identifying opportunities to grow audiences, build brand equity and deepen direct-to-consumer engagement Playing a supporting role in major brand campaigns, contributing to the overall success of the Orion list Managing multiple projects and budgets simultaneously in a fast-paced environment Who we are looking for We are looking for someone with demonstrable experience in delivering creative and effective marketing campaigns. You will enjoy working as part of a supportive team and relish the opportunity to flex your creative muscles - always with an eye on our commercial goals. Our team plays a key role at every stage of our books' and gifts' journey, from acquisition to publication and beyond. You will be innately curious about consumer behaviour and will be able to demonstrate how that has been applied in a consumer-focused marketing role; experience working on publishing or gift campaigns is a bonus, but not essential. You will be experienced across all aspects of marketing and adept at working collaboratively with publicity, sales and creative teams to craft pitch-perfect strategies that place the consumer at the heart of every campaign. Thoughtful planning, excellent budget management and timely execution will be hallmarks of your work. You will also be well versed in all aspects of stakeholder management and ideally have experience in working across large teams, demonstrating excellent communication skills. What we offer Our staff are our greatest asset, and our benefits reflect this: 28 annual leave days per year, increases to 29 days after 2 years' service and goes up to 30 days after 5 years' (+ bank holidays) Private medical insurance Dental insurance Generous pension schemes Rent deposit loans 2 community days per year Summer hours (finishing at 1pm on Fridays during the summer months) Retail discounts through Hachette rewards Cycle to Work scheme Eye care vouchers Wide-ranging training library Development programmes (including mentoring) Up to 70% off book purchases A charity bookshelf An active range of staff-led employee networks that are voluntary, including AgeWise, Gender Balance, Thrive, Pride, All Together, Wellbeing, Women in Tech and religious networks Season ticket loans And much more! The role will be based at our London or Sheffield office, with a blend of in-office (3 days) and homeworking (2 days) per week. Our commitment Hachette employs people on the basis of their abilities. We aim to attract and develop talent from a base as broad as the world of readers we want to reach, with a wide and representative range of age, faith, disability, race, gender, sexuality and socio-economic, regional and cultural backgrounds. We want everyone to have the opportunity to perform at their best during our recruitment process. If you need any adjustments, you can let us know at the 'Reasonable Adjustments' section of your application. We'll make sure you're supported throughout the process. The Book Trade Charity offers financial support to people looking to enter the book trade but who may struggle to afford the costs of attending interviews and undertaking junior roles. For more information visit
If you're a management accountant who'd rather spend the month on costings and data than on VAT returns and ledgers, read on. This role sits within FP&A at an internationally recognised manufacturer of luxury sailing yachts, based on the Norfolk Broads. Each build is long, bespoke and complex, and your job is to track what each one really costs. It's closer to project accounting than traditional management accounting. There's no VAT, no invoice processing and no credit control. You'll focus on boat production costs: gross profit reporting by build WIP and revenue recognition materials, labour and committed-cost variances stock usage You'll also keep the ERP data clean enough to trust, and when a number doesn't look right you'll dig into it. You'll then explain it to colleagues in production and procurement, not just to finance. You'll report to the Finance Planning & Analysis Manager in a settled, supportive team. Manufacturing or project costing experience will give you a real head start. You'll also need strong Excel skills, including lookups, pivots and Power Query, and a CIMA, ACCA or similar qualification. The pattern is hybrid, with three days in the office and two at home, and you agree which days with your manager. Part-time would also be considered for the right person. For a confidential conversation, contact Richard Newcombe at Oakhill Recruitment.
Oct 24, 2026
Full time
If you're a management accountant who'd rather spend the month on costings and data than on VAT returns and ledgers, read on. This role sits within FP&A at an internationally recognised manufacturer of luxury sailing yachts, based on the Norfolk Broads. Each build is long, bespoke and complex, and your job is to track what each one really costs. It's closer to project accounting than traditional management accounting. There's no VAT, no invoice processing and no credit control. You'll focus on boat production costs: gross profit reporting by build WIP and revenue recognition materials, labour and committed-cost variances stock usage You'll also keep the ERP data clean enough to trust, and when a number doesn't look right you'll dig into it. You'll then explain it to colleagues in production and procurement, not just to finance. You'll report to the Finance Planning & Analysis Manager in a settled, supportive team. Manufacturing or project costing experience will give you a real head start. You'll also need strong Excel skills, including lookups, pivots and Power Query, and a CIMA, ACCA or similar qualification. The pattern is hybrid, with three days in the office and two at home, and you agree which days with your manager. Part-time would also be considered for the right person. For a confidential conversation, contact Richard Newcombe at Oakhill Recruitment.
A highly successful firm of Wells chartered accountants is looking to recruit a key addition into their team as an Accounts and Office Manager. You will undertake a combined role across providing both all-round accounts, tax and other services to their clients and act as key support to the firms directors helping manage the team, office and undertake an operational role alongside this. Client Details This successful accountancy practice based in Wells acts for wide ranging industry client, from entrepreneurial start-ups, sole traders, partnerships and significant proportion of OMBs and SMEs, ranging in size, location and industry sectors. Flexible hours, mix of hybrid working, part time hours or full-time hours can be accommodated mouldable to suit around the right addition. Description Joining this firm as an Accounts and Office Manager you will manage the delivery of year end accounts, tax, VAT and wider services to varied clients. You will also provide key support to the directors, helping managing the team and undertake a combined, administrational and operational office managerial role alongside the client delivery, carving a key position within the growing firm of accountants Profile For this Accounts and Office Manager role you may hold any of ACA, ACCA, CTA, ATT, AAT qualified etc , with a strong background in accountancy practice having developed your career to around the managerial levels. You will have a year end accounts .tax and all around .technical accounting skill career background and will be interested in the potential to also work closely with directors in a more operational and wider office managerial capacity as key support and a key hire. Job Offer £35,000 - £48,000 dependent on the background experience and level of the right professional, plus benefits, negotiable. Please apply online and for a further confidential discussion please contact Mark Bailey on to find out more.
Oct 24, 2026
Full time
A highly successful firm of Wells chartered accountants is looking to recruit a key addition into their team as an Accounts and Office Manager. You will undertake a combined role across providing both all-round accounts, tax and other services to their clients and act as key support to the firms directors helping manage the team, office and undertake an operational role alongside this. Client Details This successful accountancy practice based in Wells acts for wide ranging industry client, from entrepreneurial start-ups, sole traders, partnerships and significant proportion of OMBs and SMEs, ranging in size, location and industry sectors. Flexible hours, mix of hybrid working, part time hours or full-time hours can be accommodated mouldable to suit around the right addition. Description Joining this firm as an Accounts and Office Manager you will manage the delivery of year end accounts, tax, VAT and wider services to varied clients. You will also provide key support to the directors, helping managing the team and undertake a combined, administrational and operational office managerial role alongside the client delivery, carving a key position within the growing firm of accountants Profile For this Accounts and Office Manager role you may hold any of ACA, ACCA, CTA, ATT, AAT qualified etc , with a strong background in accountancy practice having developed your career to around the managerial levels. You will have a year end accounts .tax and all around .technical accounting skill career background and will be interested in the potential to also work closely with directors in a more operational and wider office managerial capacity as key support and a key hire. Job Offer £35,000 - £48,000 dependent on the background experience and level of the right professional, plus benefits, negotiable. Please apply online and for a further confidential discussion please contact Mark Bailey on to find out more.
Job Description We are looking to recruit a Sales Associate for our Wandsworth office. Our employees are meticulous, highly professional and well-trained, with a thorough understanding of the property market in their local area. We have a track record of success in marketing at a national and international level, with over half of our business coming through referral and recommendation. Trusted for Generations, we have specialised in selling residential property in London and South of England for 150 years. About the Role The successful Sales Associate will be responsible for: Meeting and registering new applicants. Maintaining regular contact with vendors and applicants, noting all correspondence and communications. Maintaining goodwill, establishing trust and building long lasting relationships with clients. Arranging, organising and conducting viewings. Negotiating offers on behalf of clients. Having an in-depth understanding of the local market place. Working closely with the Manager to identify new business opportunities. Achieving daily and weekly targets. Working collaboratively across all departments and referring business where necessary. Skills and experience: Excellent organisational and prioritisation skills A professional, ambitious and enthusiastic approach with a desire to learn The ability to work on your own as well as in a team The ability to build rapport and develop long standing relationships The capability of working effectively under pressure and in a fast changing environment Exceptional written and verbal communication skills Full and clean driving licence Experience of Microsoft Office suite and Outlook. Why join us? When you join the John D Wood & Co. we will train, develop and support you to become the best you can possibly be. We offer new starter induction programs, which provide a mixture of classroom, on the job and online training. In addition to this, we offer each role level the opportunity to work towards gaining a professional, recognised qualification should you wish to do so. We also have a whole host of additional optional development courses available to our teams, as well as: Generous holiday allowance starting at 23 days increasing to 30 (length of service depending) The opportunity to work for one of Englands' oldest estate agencies known for delivering excellent customer service. Team recognition and awards Our very popular internal social committee connecting colleagues through sport and other social fun events. You will also be entitled to our award winning Perks at Work discount scheme offering staff along with their family & friends excellent discounted property services
Oct 24, 2026
Full time
Job Description We are looking to recruit a Sales Associate for our Wandsworth office. Our employees are meticulous, highly professional and well-trained, with a thorough understanding of the property market in their local area. We have a track record of success in marketing at a national and international level, with over half of our business coming through referral and recommendation. Trusted for Generations, we have specialised in selling residential property in London and South of England for 150 years. About the Role The successful Sales Associate will be responsible for: Meeting and registering new applicants. Maintaining regular contact with vendors and applicants, noting all correspondence and communications. Maintaining goodwill, establishing trust and building long lasting relationships with clients. Arranging, organising and conducting viewings. Negotiating offers on behalf of clients. Having an in-depth understanding of the local market place. Working closely with the Manager to identify new business opportunities. Achieving daily and weekly targets. Working collaboratively across all departments and referring business where necessary. Skills and experience: Excellent organisational and prioritisation skills A professional, ambitious and enthusiastic approach with a desire to learn The ability to work on your own as well as in a team The ability to build rapport and develop long standing relationships The capability of working effectively under pressure and in a fast changing environment Exceptional written and verbal communication skills Full and clean driving licence Experience of Microsoft Office suite and Outlook. Why join us? When you join the John D Wood & Co. we will train, develop and support you to become the best you can possibly be. We offer new starter induction programs, which provide a mixture of classroom, on the job and online training. In addition to this, we offer each role level the opportunity to work towards gaining a professional, recognised qualification should you wish to do so. We also have a whole host of additional optional development courses available to our teams, as well as: Generous holiday allowance starting at 23 days increasing to 30 (length of service depending) The opportunity to work for one of Englands' oldest estate agencies known for delivering excellent customer service. Team recognition and awards Our very popular internal social committee connecting colleagues through sport and other social fun events. You will also be entitled to our award winning Perks at Work discount scheme offering staff along with their family & friends excellent discounted property services
Job Title: IT Specialist Team Leader Location: In Office - Pencoed, South Wales / St Asaph Salary: £32,000 - £37,000 per annum Job Type: Full-time, Permanent Working Hours: Monday to Friday, 08:00 to 18:00, with On Call weekend support on rotation. 5 days per week, 8 hours per day during these times with a 30-minute lunch break) About Flotek: Flotek Group are a fast-growing Tech Company based throughout the UK providing IT and Comms technology to small & medium businesses. We have regional sales and support locations across the UK. Our ambitious growth is focused around our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart. About the role: We are looking for a highly motivated and technically capable Team Leader to lead Flotek's IT Specialist function. You will be responsible for the day-to-day leadership, development and performance of our 2nd Line Engineers, 3rd Line Engineers and Maintenance Engineers, ensuring technical incidents, service requests and proactive maintenance activities are delivered to the highest standards. The successful candidate will combine strong technical capability with excellent leadership skills, helping drive operational excellence, continuous improvement, and exceptional partner experiences. Key Responsibilities: Team Leadership & People Management Lead, coach and develop IT Specialist Engineers and Maintenance Engineers. Conduct regular one-to-ones, probation reviews and performance discussions. Support recruitment, onboarding and training of new team members. Create personal development plans and technical growth pathways for engineers. Promote accountability, ownership and a positive team culture. Specialist Queue Management Oversee all 2nd Line, 3rd Line and Maintenance ticket queues. Ensure tickets are prioritised correctly and worked within agreed SLAs. Manage workload distribution based on skillset, capacity and business priorities. Monitor ticket backlog, ticket ageing and escalation trends. Ensure engineers maintain high-quality ticket updates and documentation. Technical Escalation Management Act as the primary escalation point for complex and high-impact technical incidents. Support engineers with troubleshooting across Microsoft 365, Azure, Networking, Servers, Security and Infrastructure technologies. Lead technical investigations and root cause analysis activities. Work with third-party vendors and partners where escalation is required. Ensure critical and major incidents are managed effectively through to resolution. Maintenance & Proactive Services Management Lead Flotek's Maintenance Engineering function. Ensure completion of scheduled maintenance visits and preventative maintenance activities. Monitor patch compliance, system health checks and proactive monitoring activities. Drive initiatives that reduce reactive support demand through proactive service improvements. Ensure maintenance activities are documented and reported accurately. Service Quality & Continuous Improvement Maintain high levels of service quality and partner satisfaction. Review repeat incidents and implement preventative solutions. Identify opportunities for automation, efficiency improvements and service optimisation. Develop and maintain technical standards, procedures and knowledge base articles. Work closely with Service Leadership to improve operational performance. KPI & Performance Management Monitor and report on: Response SLA Performance Resolution SLA Performance Ticket Backlog Ticket Ageing Escalation Volumes Re-open Rates Team Utilisation CSAT Performance Produce regular performance reports for the Head of Service. Identify trends, risks and improvement opportunities. Collaboration & Stakeholder Management Work closely with Helpdesk Team Leaders to ensure effective ticket escalation and workload balancing. Support service reviews, operational meetings and major incident reviews. Assist with onboarding of new partners and technical projects. Build strong relationships with internal teams, suppliers and partners. Customer Experience Excellence Ensure every engineer delivers a professional, consistent and customer-focused service. Support achievement of company CSAT and NPS objectives. Act as an escalation point for partner concerns and service issues. Drive a culture of ownership and exceptional service delivery. What We're looking for: Previous experience leading technical support teams within an MSP environment. Minimum 5 years' experience supporting Microsoft-based environments. Strong experience across: Microsoft 365 Azure Active Directory Windows Server Networking Cyber Security Technologies Excellent troubleshooting and root cause analysis skills. Strong communication and stakeholder management skills. Experience using HaloPSA or similar PSA platforms. Experience producing and interpreting service performance metrics. Full UK Driving Licence. Benefits: Staff Share Equity Scheme New Customer Referral Incentive Onsite Parking 21 Days Holiday increasing to 25 with 4 years of service (+ Bank Holidays) Perkbox Employee Assistance Programme (EAP) Ongoing Training & Certification Support Career Development Opportunities Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; IT Technician, IT Support Engineer, IT Service Engineer, IT Team Leader, IT Manager, IT Supervisor, IT Technician, IT Support Technician, Technical Support, IT Support, IT Systems Support, 2nd Line Technical Support Advisor, 2nd Line Technical Support Analyst, IT Service Engineer, may also be considered for this role.
Oct 24, 2026
Full time
Job Title: IT Specialist Team Leader Location: In Office - Pencoed, South Wales / St Asaph Salary: £32,000 - £37,000 per annum Job Type: Full-time, Permanent Working Hours: Monday to Friday, 08:00 to 18:00, with On Call weekend support on rotation. 5 days per week, 8 hours per day during these times with a 30-minute lunch break) About Flotek: Flotek Group are a fast-growing Tech Company based throughout the UK providing IT and Comms technology to small & medium businesses. We have regional sales and support locations across the UK. Our ambitious growth is focused around our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart. About the role: We are looking for a highly motivated and technically capable Team Leader to lead Flotek's IT Specialist function. You will be responsible for the day-to-day leadership, development and performance of our 2nd Line Engineers, 3rd Line Engineers and Maintenance Engineers, ensuring technical incidents, service requests and proactive maintenance activities are delivered to the highest standards. The successful candidate will combine strong technical capability with excellent leadership skills, helping drive operational excellence, continuous improvement, and exceptional partner experiences. Key Responsibilities: Team Leadership & People Management Lead, coach and develop IT Specialist Engineers and Maintenance Engineers. Conduct regular one-to-ones, probation reviews and performance discussions. Support recruitment, onboarding and training of new team members. Create personal development plans and technical growth pathways for engineers. Promote accountability, ownership and a positive team culture. Specialist Queue Management Oversee all 2nd Line, 3rd Line and Maintenance ticket queues. Ensure tickets are prioritised correctly and worked within agreed SLAs. Manage workload distribution based on skillset, capacity and business priorities. Monitor ticket backlog, ticket ageing and escalation trends. Ensure engineers maintain high-quality ticket updates and documentation. Technical Escalation Management Act as the primary escalation point for complex and high-impact technical incidents. Support engineers with troubleshooting across Microsoft 365, Azure, Networking, Servers, Security and Infrastructure technologies. Lead technical investigations and root cause analysis activities. Work with third-party vendors and partners where escalation is required. Ensure critical and major incidents are managed effectively through to resolution. Maintenance & Proactive Services Management Lead Flotek's Maintenance Engineering function. Ensure completion of scheduled maintenance visits and preventative maintenance activities. Monitor patch compliance, system health checks and proactive monitoring activities. Drive initiatives that reduce reactive support demand through proactive service improvements. Ensure maintenance activities are documented and reported accurately. Service Quality & Continuous Improvement Maintain high levels of service quality and partner satisfaction. Review repeat incidents and implement preventative solutions. Identify opportunities for automation, efficiency improvements and service optimisation. Develop and maintain technical standards, procedures and knowledge base articles. Work closely with Service Leadership to improve operational performance. KPI & Performance Management Monitor and report on: Response SLA Performance Resolution SLA Performance Ticket Backlog Ticket Ageing Escalation Volumes Re-open Rates Team Utilisation CSAT Performance Produce regular performance reports for the Head of Service. Identify trends, risks and improvement opportunities. Collaboration & Stakeholder Management Work closely with Helpdesk Team Leaders to ensure effective ticket escalation and workload balancing. Support service reviews, operational meetings and major incident reviews. Assist with onboarding of new partners and technical projects. Build strong relationships with internal teams, suppliers and partners. Customer Experience Excellence Ensure every engineer delivers a professional, consistent and customer-focused service. Support achievement of company CSAT and NPS objectives. Act as an escalation point for partner concerns and service issues. Drive a culture of ownership and exceptional service delivery. What We're looking for: Previous experience leading technical support teams within an MSP environment. Minimum 5 years' experience supporting Microsoft-based environments. Strong experience across: Microsoft 365 Azure Active Directory Windows Server Networking Cyber Security Technologies Excellent troubleshooting and root cause analysis skills. Strong communication and stakeholder management skills. Experience using HaloPSA or similar PSA platforms. Experience producing and interpreting service performance metrics. Full UK Driving Licence. Benefits: Staff Share Equity Scheme New Customer Referral Incentive Onsite Parking 21 Days Holiday increasing to 25 with 4 years of service (+ Bank Holidays) Perkbox Employee Assistance Programme (EAP) Ongoing Training & Certification Support Career Development Opportunities Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; IT Technician, IT Support Engineer, IT Service Engineer, IT Team Leader, IT Manager, IT Supervisor, IT Technician, IT Support Technician, Technical Support, IT Support, IT Systems Support, 2nd Line Technical Support Advisor, 2nd Line Technical Support Analyst, IT Service Engineer, may also be considered for this role.
Cyber Security Operations Manager, CISSP, CISM, GIAC, SOC, Professional Services, City, London Cyber Operations Manager required to work for a Professional Services firm based in the City of London. This will be 3 days per week in the office and 2 days from home. The Cyber Operations Manager provides technical leadership across security operations and works closely with Infrastructure, Business Systems, Service Delivery, Risk & Compliance and third-party security providers to ensure threats are identified, investigated and managed effectively. We ideally need someone from Professional Services - Legal, Accountancy, Consulting or Financial Services. Read on for more details Experience required: At least five years' relevant cyber security experience in a regulated environment, such as legal, professional services or financial services. Global law firm experience is desirable, but not essential. Proven experience leading cyber security operations teams, including coaching and developing staff, managing priorities and providing technical escalation support. Strong incident response experience, with the ability to lead investigations, co-ordinate containment and recovery activities, and remain effective under pressure. Broad technical expertise across Microsoft Azure and Entra ID, SIEM and detection engineering, endpoint and email security, identity and access management, vulnerability management, network security and SASE technologies. Experience improving operational security, including developing detection rules and response playbooks, using threat intelligence and threat hunting, and driving timely vulnerability remediation. Experience managing outsourced security providers, holding suppliers accountable for service delivery and working collaboratively with internal IT and Risk & Compliance teams. Clear communication and stakeholder management skills, including explaining technical risks to non-technical audiences and embedding security into technology projects. Experience transforming security operations, working with managed SOC services, security automation or purple teaming would be advantageous. Relevant qualifications such as CISSP, CISM or GIAC or equivalent demonstrable experience are sought. This is a great opportunity and salary is dependent upon experience. Apply now for more details.
Oct 24, 2026
Full time
Cyber Security Operations Manager, CISSP, CISM, GIAC, SOC, Professional Services, City, London Cyber Operations Manager required to work for a Professional Services firm based in the City of London. This will be 3 days per week in the office and 2 days from home. The Cyber Operations Manager provides technical leadership across security operations and works closely with Infrastructure, Business Systems, Service Delivery, Risk & Compliance and third-party security providers to ensure threats are identified, investigated and managed effectively. We ideally need someone from Professional Services - Legal, Accountancy, Consulting or Financial Services. Read on for more details Experience required: At least five years' relevant cyber security experience in a regulated environment, such as legal, professional services or financial services. Global law firm experience is desirable, but not essential. Proven experience leading cyber security operations teams, including coaching and developing staff, managing priorities and providing technical escalation support. Strong incident response experience, with the ability to lead investigations, co-ordinate containment and recovery activities, and remain effective under pressure. Broad technical expertise across Microsoft Azure and Entra ID, SIEM and detection engineering, endpoint and email security, identity and access management, vulnerability management, network security and SASE technologies. Experience improving operational security, including developing detection rules and response playbooks, using threat intelligence and threat hunting, and driving timely vulnerability remediation. Experience managing outsourced security providers, holding suppliers accountable for service delivery and working collaboratively with internal IT and Risk & Compliance teams. Clear communication and stakeholder management skills, including explaining technical risks to non-technical audiences and embedding security into technology projects. Experience transforming security operations, working with managed SOC services, security automation or purple teaming would be advantageous. Relevant qualifications such as CISSP, CISM or GIAC or equivalent demonstrable experience are sought. This is a great opportunity and salary is dependent upon experience. Apply now for more details.
Department: Admissions Location: Greenford Campus, West London (On-site) Type of Contract: Permanent Working Pattern: Full-Time, 40hrs per week Salary Range: £27,500-£28,000pa Our Vision : Changing lives through education GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more. Our Vision: Changing lives through education. What We Do: The Admissions Department supports the business by evaluating and enrolling qualified students. It manages processes applications, advising prospective students, and ensures that enrolment targets are met in line with company strategy. The role: Looking for a role where your work genuinely matters? Join our admissions team and play a key role in shaping the student experience from the very first interaction. This is your opportunity to support aspiring students, uphold academic standards, and help turn ambition into achievement. Reporting to the Admissions Manager, the Admissions Assistant will facilitate the admissions process while ensuring a connected and seamless approach to the service for applicants across the admissions service. The Admissions Assistant will be expected to contribute to the overall effective service delivery of providing information and support to ensure a high-quality admissions service is provided to applicants and other stakeholders. Please note, we are unable to offer sponsorship for this position. What The Role Involves: To support and co-operate with the wider admission team to ensure the provision of an effective and efficient admissions service for GBS. Support GBS in meeting its targets for recruitment across all programmes. To maintain accurate records in accordance with GBS requirements, ensuring compliance and maintenance of relevant systems. Ensure accurate input of applicant related data by the team and correction of applicant data to support statutory reporting requirements e.g. HESA Data Futures. Provide advice and guidance on course options to applicants and potential applicants verbally and in writing. Deal with internal and external queries concerning the progress and status of an application. Carry out initial checks on applications for a portfolio of courses, (including but not limited to minimum entry requirements, multiple application identification and immigration checks). Monitor the responses of applicants to decisions and update the information on the institutions student record system. Handle telephone and email enquiries from prospective students, independently and in a timely and professional manner. Support Admissions Officer's with the invigilation of all assessments and offering support to applicants when required. Provide overall clerical support to the whole admissions department. Essential Skills and Experience: Degree, or relevant professional qualification, or equivalent similar experience Experience of dealing with a wide range of demanding individuals and resolving problems quickly and calmly. Experience of being administratively self-sufficient and accustomed to exercising initiative. Experience of prioritising and ability to balance a diverse workload while working with precision. Confident user of the Microsoft Office package. Good organisational and time management skills; scheduling and prioritising multiple projects and tasks with varying deadlines. Excellent customer service ethos to enable effective delivery of services to internal and external stakeholders at all levels. Able to establish and maintain productive professional relationships with colleagues and stakeholder groups. Ability to work under pressure and a flexible and adaptable attitude, including occasional evening and weekend working and off-site. A methodical and organised approach to work with a high level of accuracy and an eye for detail. Committed to working as part of a team. Demonstrate a high level of integrity and honesty, and an ability to manage information confidentially and sensitively. Desirable Skills and Experience: Good understanding of the full student lifecycle, from enquiry to enrolment, and understanding of the importance of admissions processes in maintaining student records and contribution to overall student experience. Demonstrable experience of the workings of an Admissions or related team. Experience in a course advisory role. Taking a pro-active approach to forward planning whilst remaining flexible to changing needs. Experience with Zoho CRM system. Ability to manage change and respond positively to new challenges. Knowledge of two or more languages. What We Offer 25 days annual leave, plus 8 public holidays 1-day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Tuition reimbursement for career development courses Flexible Benefits: Cycle to Work,
Oct 24, 2026
Full time
Department: Admissions Location: Greenford Campus, West London (On-site) Type of Contract: Permanent Working Pattern: Full-Time, 40hrs per week Salary Range: £27,500-£28,000pa Our Vision : Changing lives through education GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more. Our Vision: Changing lives through education. What We Do: The Admissions Department supports the business by evaluating and enrolling qualified students. It manages processes applications, advising prospective students, and ensures that enrolment targets are met in line with company strategy. The role: Looking for a role where your work genuinely matters? Join our admissions team and play a key role in shaping the student experience from the very first interaction. This is your opportunity to support aspiring students, uphold academic standards, and help turn ambition into achievement. Reporting to the Admissions Manager, the Admissions Assistant will facilitate the admissions process while ensuring a connected and seamless approach to the service for applicants across the admissions service. The Admissions Assistant will be expected to contribute to the overall effective service delivery of providing information and support to ensure a high-quality admissions service is provided to applicants and other stakeholders. Please note, we are unable to offer sponsorship for this position. What The Role Involves: To support and co-operate with the wider admission team to ensure the provision of an effective and efficient admissions service for GBS. Support GBS in meeting its targets for recruitment across all programmes. To maintain accurate records in accordance with GBS requirements, ensuring compliance and maintenance of relevant systems. Ensure accurate input of applicant related data by the team and correction of applicant data to support statutory reporting requirements e.g. HESA Data Futures. Provide advice and guidance on course options to applicants and potential applicants verbally and in writing. Deal with internal and external queries concerning the progress and status of an application. Carry out initial checks on applications for a portfolio of courses, (including but not limited to minimum entry requirements, multiple application identification and immigration checks). Monitor the responses of applicants to decisions and update the information on the institutions student record system. Handle telephone and email enquiries from prospective students, independently and in a timely and professional manner. Support Admissions Officer's with the invigilation of all assessments and offering support to applicants when required. Provide overall clerical support to the whole admissions department. Essential Skills and Experience: Degree, or relevant professional qualification, or equivalent similar experience Experience of dealing with a wide range of demanding individuals and resolving problems quickly and calmly. Experience of being administratively self-sufficient and accustomed to exercising initiative. Experience of prioritising and ability to balance a diverse workload while working with precision. Confident user of the Microsoft Office package. Good organisational and time management skills; scheduling and prioritising multiple projects and tasks with varying deadlines. Excellent customer service ethos to enable effective delivery of services to internal and external stakeholders at all levels. Able to establish and maintain productive professional relationships with colleagues and stakeholder groups. Ability to work under pressure and a flexible and adaptable attitude, including occasional evening and weekend working and off-site. A methodical and organised approach to work with a high level of accuracy and an eye for detail. Committed to working as part of a team. Demonstrate a high level of integrity and honesty, and an ability to manage information confidentially and sensitively. Desirable Skills and Experience: Good understanding of the full student lifecycle, from enquiry to enrolment, and understanding of the importance of admissions processes in maintaining student records and contribution to overall student experience. Demonstrable experience of the workings of an Admissions or related team. Experience in a course advisory role. Taking a pro-active approach to forward planning whilst remaining flexible to changing needs. Experience with Zoho CRM system. Ability to manage change and respond positively to new challenges. Knowledge of two or more languages. What We Offer 25 days annual leave, plus 8 public holidays 1-day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Tuition reimbursement for career development courses Flexible Benefits: Cycle to Work,
