4th Line Cloud Support Engineer (DV Cleared / Single UK National) Basingstoke Fully On-site £575 per day Contract We're supporting a secure, high-profile environment and are looking for an experienced 4th Line Cloud Support Engineer to strengthen a small, highly capable team of 2nd and 3rd Line engineers based in Basingstoke . This is a hands-on, customer-facing role working with critical cloud and virtualisation platforms. You'll be dealing with complex incidents, planned changes, and lifecycle management across a VMware-heavy estate, while taking on technical leadership responsibilities within a dynamic support function. The role operates on a rotating shift pattern and is fully on-site due to the secure nature of the environment. What you'll be doing Acting as an escalation point for 2nd and 3rd Line support Managing incidents through triage, resolution, and escalation via ITSM processes Carrying out planned activities through formal Change Management Monitoring platforms using event management tooling Extensive hands-on work with VMware technologies Supporting readiness assessments for new services entering live operation Producing and maintaining operational documentation (work instructions, patching schedules) Owning lifecycle management to ensure supported technologies remain secure and vendor-supported Providing technical leadership within the support team Key skills and experience Strong VMware background: vCenter, ESXi, NSX, VCF Horizon VDI experience Windows enterprise environments including AD, DNS, SQL, SCOM Understanding of physical networking Confident problem solver with strong critical-thinking skills Comfortable acting as a senior escalation and technical authority Desirable experience Significant VMware platform experience Cloud administration (e.g. vCloud Director ) Event Management tools such as SCOM or Aria Operations Automation and scripting with PowerShell Windows Server administration Software distribution tools such as MECM Role details Rate: £575 per day Contract: 6-month initial engagement Location: Basingstoke (BSN01) - fully on-site Clearance: High-level clearance required (Single UK National only) Working pattern: Monday-Friday Rotating shifts: 07:00-15:00 and 11:00-19:00 Start: ASAP This is a solid opportunity for a senior cloud / virtualisation engineer who enjoys working at the sharp end of service support in a secure, technically challenging environment.
May 04, 2026
Seasonal
4th Line Cloud Support Engineer (DV Cleared / Single UK National) Basingstoke Fully On-site £575 per day Contract We're supporting a secure, high-profile environment and are looking for an experienced 4th Line Cloud Support Engineer to strengthen a small, highly capable team of 2nd and 3rd Line engineers based in Basingstoke . This is a hands-on, customer-facing role working with critical cloud and virtualisation platforms. You'll be dealing with complex incidents, planned changes, and lifecycle management across a VMware-heavy estate, while taking on technical leadership responsibilities within a dynamic support function. The role operates on a rotating shift pattern and is fully on-site due to the secure nature of the environment. What you'll be doing Acting as an escalation point for 2nd and 3rd Line support Managing incidents through triage, resolution, and escalation via ITSM processes Carrying out planned activities through formal Change Management Monitoring platforms using event management tooling Extensive hands-on work with VMware technologies Supporting readiness assessments for new services entering live operation Producing and maintaining operational documentation (work instructions, patching schedules) Owning lifecycle management to ensure supported technologies remain secure and vendor-supported Providing technical leadership within the support team Key skills and experience Strong VMware background: vCenter, ESXi, NSX, VCF Horizon VDI experience Windows enterprise environments including AD, DNS, SQL, SCOM Understanding of physical networking Confident problem solver with strong critical-thinking skills Comfortable acting as a senior escalation and technical authority Desirable experience Significant VMware platform experience Cloud administration (e.g. vCloud Director ) Event Management tools such as SCOM or Aria Operations Automation and scripting with PowerShell Windows Server administration Software distribution tools such as MECM Role details Rate: £575 per day Contract: 6-month initial engagement Location: Basingstoke (BSN01) - fully on-site Clearance: High-level clearance required (Single UK National only) Working pattern: Monday-Friday Rotating shifts: 07:00-15:00 and 11:00-19:00 Start: ASAP This is a solid opportunity for a senior cloud / virtualisation engineer who enjoys working at the sharp end of service support in a secure, technically challenging environment.
Join Our Client as a 4th Line Cloud Support Engineer - Basingstoke Duration: 6 months Rate: Up to 575 per day via an approved umbrella company Must be willing and eligible to go through high security clearance Are you passionate about cloud technology and ready to take your skills to the next level? Our client, a reputable organisation committed to building trust through innovation, is hiring a dedicated 4th Line Cloud Support Engineer to join their dynamic team in Basingstoke. This is an exciting opportunity to work on high-profile projects within a collaborative environment. What you'll be doing: Provide expert support for cloud (compute & storage) technologies, including VMware and Horizon VDI. Respond to escalations from 2nd Line, perform daily system checks, and manage incidents through the IT Service Management Toolset. Conduct readiness assessments for new releases, ensuring smooth deployment. Maintain comprehensive documentation such as Work Instructions and Patching Schedules. Manage lifecycle of supported products, ensuring they remain supported and up-to-date. Carry out planned activities via Change Management processes and monitor systems using Event Management tools like SCOM and Aria Operations. Support physical networking and Windows environment components (Active Directory, DNS, SQL, SCOM). What you'll bring: Extensive VMware experience (vCenter, ESXi, NSX, VCF). Knowledge of Horizon VDI and Windows Server environments. Experience with physical networking and cloud administration (e.g., vCloud Director). Familiarity with Event Management tools and scripting (PowerShell). Strong problem-solving skills and the ability to take on technical leadership activities. Ability to work on-site in Basingstoke on a rotating shift pattern (Apply online only) / (Apply online only . If you're ready to contribute to innovative cloud solutions and thrive in a fast-paced environment, we want to hear from you! Apply now to join a team dedicated to making a difference.
Apr 30, 2026
Contractor
Join Our Client as a 4th Line Cloud Support Engineer - Basingstoke Duration: 6 months Rate: Up to 575 per day via an approved umbrella company Must be willing and eligible to go through high security clearance Are you passionate about cloud technology and ready to take your skills to the next level? Our client, a reputable organisation committed to building trust through innovation, is hiring a dedicated 4th Line Cloud Support Engineer to join their dynamic team in Basingstoke. This is an exciting opportunity to work on high-profile projects within a collaborative environment. What you'll be doing: Provide expert support for cloud (compute & storage) technologies, including VMware and Horizon VDI. Respond to escalations from 2nd Line, perform daily system checks, and manage incidents through the IT Service Management Toolset. Conduct readiness assessments for new releases, ensuring smooth deployment. Maintain comprehensive documentation such as Work Instructions and Patching Schedules. Manage lifecycle of supported products, ensuring they remain supported and up-to-date. Carry out planned activities via Change Management processes and monitor systems using Event Management tools like SCOM and Aria Operations. Support physical networking and Windows environment components (Active Directory, DNS, SQL, SCOM). What you'll bring: Extensive VMware experience (vCenter, ESXi, NSX, VCF). Knowledge of Horizon VDI and Windows Server environments. Experience with physical networking and cloud administration (e.g., vCloud Director). Familiarity with Event Management tools and scripting (PowerShell). Strong problem-solving skills and the ability to take on technical leadership activities. Ability to work on-site in Basingstoke on a rotating shift pattern (Apply online only) / (Apply online only . If you're ready to contribute to innovative cloud solutions and thrive in a fast-paced environment, we want to hear from you! Apply now to join a team dedicated to making a difference.
