Due to continuous growth, we are looking for a qualified and experienced Block Manager with good people skills, who wants to help our Block Management department, develop and prosper. About the Company: Martyn Gerrard is a long established, professional estate agency operating in the North/North-West London area, and covers all aspects of the property industry from Sales and Lettings to Commercial and New Homes. Martyn Gerrard invests in the training of its people to support their personal development as well as the Companys, and prides itself on its collaborative management style. For people who want to develop a long-term career, are not afraid of hard work and commitment in order to succeed in their work, it is the right place to be, as Martyn Gerrard recognises and rewards hard work and achievements. The Block Management Department efficiently manages approximately 90 Blocks. In addition to our Block Management Team Leader, it currently employs two Senior Block Managers and two Junior Block Managers, as well as two Block Management Accounts assistants. What we offer: A supportive, friendly work environment Opportunities to learn, develop and grow your career Support in obtaining formal qualifications Private medical insurance 28 days of holiday, a day off on your birthday and time off between Christmas and New Year The Role: As a Block Manager, you will manage your own portfolio of Blocks, while working collaboratively with other Block Managers to deliver for our Freeholders and Leaseholders. You will work as part of a team of Block Managers to support the more junior staff members and help the department grow. Responsibilities: Communicate clearly and concisely with Leaseholders, Freeholders, Contractors and Solicitors. Assist in the Business Development activities to bring more Blocks to the Department. Read, explain and communicate leases to Leaseholders. Plan and deliver on PPM maintenance. Respond quickly and efficiently to incoming maintenance calls. Ensure all Blocks adhere to H&S regulations. Perform FRA Assessment. Issue Invoices. Prepare budgets and end of year accounts. Attend AGM and Residential Meetings Inspect sites on a regular basis. Onboard new blocks. Ensuring all disputes are dealt with in a timely and professional manner. Ensuring all disputes are dealt with in a timely and professional manner. Train and support the Junior Block Managers Requirements: MTPI/ATPI qualified or a commitment to obtain the qualification 3-4 years experience as a Block Manager A desire and drive to succeed High levels of emotional intelligence, with the ability to defuse conflict situations, finding a practical way to move forward Attention to details Ability to work under pressure to clear deadlines IT literacy The Block Manager role is office based in Finchley Central, Monday to Friday, 9.00am to 5.30pm. JBRP1_UKTJ
Jun 10, 2026
Full time
Due to continuous growth, we are looking for a qualified and experienced Block Manager with good people skills, who wants to help our Block Management department, develop and prosper. About the Company: Martyn Gerrard is a long established, professional estate agency operating in the North/North-West London area, and covers all aspects of the property industry from Sales and Lettings to Commercial and New Homes. Martyn Gerrard invests in the training of its people to support their personal development as well as the Companys, and prides itself on its collaborative management style. For people who want to develop a long-term career, are not afraid of hard work and commitment in order to succeed in their work, it is the right place to be, as Martyn Gerrard recognises and rewards hard work and achievements. The Block Management Department efficiently manages approximately 90 Blocks. In addition to our Block Management Team Leader, it currently employs two Senior Block Managers and two Junior Block Managers, as well as two Block Management Accounts assistants. What we offer: A supportive, friendly work environment Opportunities to learn, develop and grow your career Support in obtaining formal qualifications Private medical insurance 28 days of holiday, a day off on your birthday and time off between Christmas and New Year The Role: As a Block Manager, you will manage your own portfolio of Blocks, while working collaboratively with other Block Managers to deliver for our Freeholders and Leaseholders. You will work as part of a team of Block Managers to support the more junior staff members and help the department grow. Responsibilities: Communicate clearly and concisely with Leaseholders, Freeholders, Contractors and Solicitors. Assist in the Business Development activities to bring more Blocks to the Department. Read, explain and communicate leases to Leaseholders. Plan and deliver on PPM maintenance. Respond quickly and efficiently to incoming maintenance calls. Ensure all Blocks adhere to H&S regulations. Perform FRA Assessment. Issue Invoices. Prepare budgets and end of year accounts. Attend AGM and Residential Meetings Inspect sites on a regular basis. Onboard new blocks. Ensuring all disputes are dealt with in a timely and professional manner. Ensuring all disputes are dealt with in a timely and professional manner. Train and support the Junior Block Managers Requirements: MTPI/ATPI qualified or a commitment to obtain the qualification 3-4 years experience as a Block Manager A desire and drive to succeed High levels of emotional intelligence, with the ability to defuse conflict situations, finding a practical way to move forward Attention to details Ability to work under pressure to clear deadlines IT literacy The Block Manager role is office based in Finchley Central, Monday to Friday, 9.00am to 5.30pm. JBRP1_UKTJ
A rare opportunity to inherit a high-potential South East territory within a well-established healthcare technology business. This is a role for a proven field sales professional who wants ownership, autonomy, and the ability to significantly increase earnings with a strong commission structure. Client Details Our client is a highly regarded UK-based healthcare technology provider with over 20 years' experience delivering critical communication and safety systems into care homes, hospitals, and healthcare groups. They are known for their quality, reliability, and service-led approach, with a strong internal culture built around collaboration and support. Sales professionals benefit from close alignment with technical and service teams, ensuring customers receive a high-quality end-to-end experience. Description You will take full ownership of an established South East territory, inheriting a portfolio of existing customers and key accounts. Key responsibilities include: Managing and growing relationships across care homes, hospitals, and healthcare groups Driving new business opportunities within a live, active region Delivering a consultative, solution-led sales process Conducting site-based meetings and surveys, developing proposals, and closing deals Building a strong pipeline and consistently hitting revenue targets Working closely with internal teams to deliver outstanding customer outcomes Profile This role will suit high-performing, self-sufficient sales professionals - not entry-level candidates or those without field-based experience. Proven field sales professional with clear ownership of a territory/region with exposure to healthcare, care homes, MedTech, or technical solutions sales Demonstrable track record of winning new business while growing existing accounts Experience managing a consultative or technically led sales process Confident operating autonomously in a regional role with full accountability Job Offer The role offers a competitive base salary which may be a slight adjustment for more senior candidates; however, this is offset by a highly attractive uncapped commission structure, paid as a percentage of systems sold. With an established, revenue-generating territory and existing customer relationships, this provides strong earning potential for a capable sales professional who can build on the platform already in place. Additional benefits include: Company car or car allowance Immediate access to existing accounts and pipeline Strong internal support across technical and service teams Genuine autonomy with full ownership of a defined region Long-term progression opportunities within a growing business
Jun 09, 2026
Full time
A rare opportunity to inherit a high-potential South East territory within a well-established healthcare technology business. This is a role for a proven field sales professional who wants ownership, autonomy, and the ability to significantly increase earnings with a strong commission structure. Client Details Our client is a highly regarded UK-based healthcare technology provider with over 20 years' experience delivering critical communication and safety systems into care homes, hospitals, and healthcare groups. They are known for their quality, reliability, and service-led approach, with a strong internal culture built around collaboration and support. Sales professionals benefit from close alignment with technical and service teams, ensuring customers receive a high-quality end-to-end experience. Description You will take full ownership of an established South East territory, inheriting a portfolio of existing customers and key accounts. Key responsibilities include: Managing and growing relationships across care homes, hospitals, and healthcare groups Driving new business opportunities within a live, active region Delivering a consultative, solution-led sales process Conducting site-based meetings and surveys, developing proposals, and closing deals Building a strong pipeline and consistently hitting revenue targets Working closely with internal teams to deliver outstanding customer outcomes Profile This role will suit high-performing, self-sufficient sales professionals - not entry-level candidates or those without field-based experience. Proven field sales professional with clear ownership of a territory/region with exposure to healthcare, care homes, MedTech, or technical solutions sales Demonstrable track record of winning new business while growing existing accounts Experience managing a consultative or technically led sales process Confident operating autonomously in a regional role with full accountability Job Offer The role offers a competitive base salary which may be a slight adjustment for more senior candidates; however, this is offset by a highly attractive uncapped commission structure, paid as a percentage of systems sold. With an established, revenue-generating territory and existing customer relationships, this provides strong earning potential for a capable sales professional who can build on the platform already in place. Additional benefits include: Company car or car allowance Immediate access to existing accounts and pipeline Strong internal support across technical and service teams Genuine autonomy with full ownership of a defined region Long-term progression opportunities within a growing business
Business Development Manager - Healthcare SaaS into Pharmacies and Care Homes Home Based: North of England (anywhere in Yorkshire, the North East or the North West would be ideal, though feel free to apply if you are outside these regions) Base Salary to £50K (Negotiable on Experience) OTE £70K+, £5K Car Allowance Are you passionate about technology and skilled at building relationships? Join a friendly, growing SaaS business and take the next step in your career! The Opportunity The Company: A nimble UK business backed by a larger European group. The Mission: Providing innovative software that transforms how Pharmacies and Care Homes manage patient medication. The Setup: Home-based role with regular travel to clients across the North of England . The Vibe: Offers a high degree of autonomy, a supportive team, and excellent future career and financial prospects. Key Responsibilities Drive software sales to both new and existing Care Home and Pharmacy customers. Identify and convert new business opportunities. Nurture and grow existing client relationships. Manage your own sales process, diary, and activity consistently. Product Portfolio You will be selling a well-developed suite of healthcare applications, including: Dispensing Software eMAR (Electronic Medication Administration Record) Software Care Planning / Care Management Software What You Need to Succeed Proven Track Record: Demonstrated success in selling Healthcare software / SaaS solutions. Industry Knowledge: Experience selling into the Pharmacy or Care sectors is desirable (but not essential). Key Traits: High self-motivation, excellent organizational skills, and a structured sales approach. Interested? Contact us ASAP for an initial, confidential call to find out more about this excellent opportunity.
Jun 09, 2026
Full time
Business Development Manager - Healthcare SaaS into Pharmacies and Care Homes Home Based: North of England (anywhere in Yorkshire, the North East or the North West would be ideal, though feel free to apply if you are outside these regions) Base Salary to £50K (Negotiable on Experience) OTE £70K+, £5K Car Allowance Are you passionate about technology and skilled at building relationships? Join a friendly, growing SaaS business and take the next step in your career! The Opportunity The Company: A nimble UK business backed by a larger European group. The Mission: Providing innovative software that transforms how Pharmacies and Care Homes manage patient medication. The Setup: Home-based role with regular travel to clients across the North of England . The Vibe: Offers a high degree of autonomy, a supportive team, and excellent future career and financial prospects. Key Responsibilities Drive software sales to both new and existing Care Home and Pharmacy customers. Identify and convert new business opportunities. Nurture and grow existing client relationships. Manage your own sales process, diary, and activity consistently. Product Portfolio You will be selling a well-developed suite of healthcare applications, including: Dispensing Software eMAR (Electronic Medication Administration Record) Software Care Planning / Care Management Software What You Need to Succeed Proven Track Record: Demonstrated success in selling Healthcare software / SaaS solutions. Industry Knowledge: Experience selling into the Pharmacy or Care sectors is desirable (but not essential). Key Traits: High self-motivation, excellent organizational skills, and a structured sales approach. Interested? Contact us ASAP for an initial, confidential call to find out more about this excellent opportunity.
Business Development Manager - Healthcare SaaS into Pharmacies and Care Homes Home Based: North of England (anywhere in the North West, the North East or in Yorkshire would be ideal, though feel free to apply if you are outside these regions) Base Salary to £50K (Negotiable on Experience) OTE £70K+, £5K Car Allowance Are you passionate about technology and skilled at building relationships? Join a friendly, growing SaaS business and take the next step in your career! The Opportunity The Company: A nimble UK business backed by a larger European group. The Mission: Providing innovative software that transforms how Pharmacies and Care Homes manage patient medication. The Setup: Home-based role with regular travel to clients across the North of England . The Vibe: Offers a high degree of autonomy, a supportive team, and excellent future career and financial prospects. Key Responsibilities Drive software sales to both new and existing Care Home and Pharmacy customers. Identify and convert new business opportunities. Nurture and grow existing client relationships. Manage your own sales process, diary, and activity consistently. Product Portfolio You will be selling a well-developed suite of healthcare applications, including: Dispensing Software eMAR (Electronic Medication Administration Record) Software Care Planning / Care Management Software What You Need to Succeed Proven Track Record: Demonstrated success in selling Healthcare software / SaaS solutions. Industry Knowledge: Experience selling into the Pharmacy or Care sectors is desirable (but not essential). Key Traits: High self-motivation, excellent organizational skills, and a structured sales approach. Interested? Contact us ASAP for an initial, confidential call to find out more about this excellent opportunity.
Jun 09, 2026
Full time
Business Development Manager - Healthcare SaaS into Pharmacies and Care Homes Home Based: North of England (anywhere in the North West, the North East or in Yorkshire would be ideal, though feel free to apply if you are outside these regions) Base Salary to £50K (Negotiable on Experience) OTE £70K+, £5K Car Allowance Are you passionate about technology and skilled at building relationships? Join a friendly, growing SaaS business and take the next step in your career! The Opportunity The Company: A nimble UK business backed by a larger European group. The Mission: Providing innovative software that transforms how Pharmacies and Care Homes manage patient medication. The Setup: Home-based role with regular travel to clients across the North of England . The Vibe: Offers a high degree of autonomy, a supportive team, and excellent future career and financial prospects. Key Responsibilities Drive software sales to both new and existing Care Home and Pharmacy customers. Identify and convert new business opportunities. Nurture and grow existing client relationships. Manage your own sales process, diary, and activity consistently. Product Portfolio You will be selling a well-developed suite of healthcare applications, including: Dispensing Software eMAR (Electronic Medication Administration Record) Software Care Planning / Care Management Software What You Need to Succeed Proven Track Record: Demonstrated success in selling Healthcare software / SaaS solutions. Industry Knowledge: Experience selling into the Pharmacy or Care sectors is desirable (but not essential). Key Traits: High self-motivation, excellent organizational skills, and a structured sales approach. Interested? Contact us ASAP for an initial, confidential call to find out more about this excellent opportunity.
Job title Business Development Executive Function Sales Location Manchester or Ripponden Reports to Responsible for staff N/A About our business JLA has been providing critical assets and services to a range of businesses and sectors including Care Homes, Hospitals, Schools, and Hotels for over 50 years. These assets and services are crucial in supporting customers with their Laundry, Catering, Heating, Fire Safety, Infection Control, and Air Conditioning. The company offers a unique, all-inclusive package called Total Care, this rental model allows customers to make a single monthly payment, to receive brand new equipment, and have maintenance costs taken care of. When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counseling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs. You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available. To offer financial support, we not only provide life assurance coverage, company sick pay, and a company pension scheme, we offer a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub. We really pride ourselves in offering a healthy work-life balance and believe it is important to have time away to recharge which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies. We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. We're dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards! Role overview Our Business Development Executives are absolutely vital to our success. As a rapidly growing business both in size and turnover, we're looking for new people to join our sales team and help us grow even further, acting as a Trusted Partner to JLAs customers. You'll be joining a highly successful sales team where you will be valued and rewarded for the contribution you make. Key tasks Making outbound sales calls using leads generated through our digital marketing team Making outbound strategy dials for business development across multiple markets, verticals and sectors Developing sales opportunities in partnership with your field sales colleagues Meeting/exceeding dynamic KPIs set within the contact centre Service Delivery Demonstrate an understanding of what service delivery excellence is for your role Ensuring you set a culture of excellent customer service ensuring the basics are right every time and lead a team where service is central to good performance Work collaboratively with teams in Operations to ensure that sales and service SLAs are delivered Managing Risk Awareness of your operational and regulation risks which may impact on your role Responsibility for reporting to your line manager any risk which may impact the business Managing Health & Safety Ensuring you deliver your role within the Compliance framework set. Criteria Essential (attributes required for candidate to be considered) Desirable (attributes can be trained or developed) Knowledge and Skills (what you know and what you can do) Confident and effective communicator Knowledge of all Microsoft office applications Possess a strong understanding of our products, our competition in the industry and positioning Experience (what you have done) Experience of outbound lead generation/telesales Experience of working in a customer-centric position either face to face or over the phone Have worked in a commercially driven environment Personal qualities (the way you think and act) The ability to work successfully in a fast-paced, target-driven environment Highly motivated A curious mind, interested in our customers, our markets and our business Eager to learn and build a career in a dynamic sales organisation Driven by the desire to succeed Able to show initiative JBRP1_UKTJ
Jun 09, 2026
Full time
Job title Business Development Executive Function Sales Location Manchester or Ripponden Reports to Responsible for staff N/A About our business JLA has been providing critical assets and services to a range of businesses and sectors including Care Homes, Hospitals, Schools, and Hotels for over 50 years. These assets and services are crucial in supporting customers with their Laundry, Catering, Heating, Fire Safety, Infection Control, and Air Conditioning. The company offers a unique, all-inclusive package called Total Care, this rental model allows customers to make a single monthly payment, to receive brand new equipment, and have maintenance costs taken care of. When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counseling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs. You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available. To offer financial support, we not only provide life assurance coverage, company sick pay, and a company pension scheme, we offer a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub. We really pride ourselves in offering a healthy work-life balance and believe it is important to have time away to recharge which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies. We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. We're dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards! Role overview Our Business Development Executives are absolutely vital to our success. As a rapidly growing business both in size and turnover, we're looking for new people to join our sales team and help us grow even further, acting as a Trusted Partner to JLAs customers. You'll be joining a highly successful sales team where you will be valued and rewarded for the contribution you make. Key tasks Making outbound sales calls using leads generated through our digital marketing team Making outbound strategy dials for business development across multiple markets, verticals and sectors Developing sales opportunities in partnership with your field sales colleagues Meeting/exceeding dynamic KPIs set within the contact centre Service Delivery Demonstrate an understanding of what service delivery excellence is for your role Ensuring you set a culture of excellent customer service ensuring the basics are right every time and lead a team where service is central to good performance Work collaboratively with teams in Operations to ensure that sales and service SLAs are delivered Managing Risk Awareness of your operational and regulation risks which may impact on your role Responsibility for reporting to your line manager any risk which may impact the business Managing Health & Safety Ensuring you deliver your role within the Compliance framework set. Criteria Essential (attributes required for candidate to be considered) Desirable (attributes can be trained or developed) Knowledge and Skills (what you know and what you can do) Confident and effective communicator Knowledge of all Microsoft office applications Possess a strong understanding of our products, our competition in the industry and positioning Experience (what you have done) Experience of outbound lead generation/telesales Experience of working in a customer-centric position either face to face or over the phone Have worked in a commercially driven environment Personal qualities (the way you think and act) The ability to work successfully in a fast-paced, target-driven environment Highly motivated A curious mind, interested in our customers, our markets and our business Eager to learn and build a career in a dynamic sales organisation Driven by the desire to succeed Able to show initiative JBRP1_UKTJ
Job Advert Campions Group Job Title: Statutory Compliance HMO Consultant Salary: £30,000 - £35,000 Location: Euston / Hybrid Hours: Monday - Friday, 9am - 5pm The role is critical in ensuring the statutory and regulatory compliance of the properties under group control. The consultant will ensure the overall compliance of their respective portfolio in relation to licensing regulations and Gas, Electrical, Smoke & Carbon, Legionnaires, along with any other requirements associated with licensing schemes. The role will prioritise licensing requirements and process licensing applications on behalf of clients. The consultant will liaise with landlords, tenants, contractors and other stakeholders as needed to facilitate the above and also escalate remedial works to the respective property manager or the landlord. The role is crucial in supporting Campions' commitment to maintain a strong compliance culture and protect our customers, client and the organisation. Main Responsibilities Strong knowledge of specific licensing requirements in order to respond to client or branch queries. Ensuring overall compliance with licensing requirements for the portfolio they are responsible for. Understanding of HMO regulations and local authority licensing schemes. Prioritise the processing of licensing application on behalf of clients. Identify properties requiring licensing under Mandatory HMO, Additional and Selective schemes. Monitor licence conditions and renewal deadlines. Notify landlords of the required licensing requirements, checks, tests and reports needed and taking their instructions. Liaise with local councils regarding applications and inspections where necessary. Where a property is managed or instructed by non-managed landlords arrange for an appropriate contractor to attend by generating works orders. Liaising with tenants and contractors to arrange required access and if suitable with the local branch to release keys. Provide guidance to landlords on licensing requirements and legal obligations. Adding verified documentation to the CRM system and setting correct expiry dates. Reviewing documentation received to ensure they have been completed fully, in line with respective requirements and are valid. Skills and Behaviours Role appropriate qualification and/or experience - technically strong and commercially astute. Minimum 3-5 years of experience in Property Management Compliance or a related field. Strong understanding of statutory safety and certificate requirements for tenanted properties. Experience with licensing portals such as KAMMA or the equivalent. In depth knowledge of laws and regulations applicable to residential lettings. Good understanding on deal progression of lettings transactions. Highly motivated and pro-active self-starter who has demonstrable ability to work to tight deadlines. Attention to detail and a commitment to accuracy. Effective communication and interpersonal skills, with the ability to present complex information clearly. Proficient in using audit tools and software. Positive and robust attitude with a high level of personal motivation. Remain calm under pressure - understand where to seek support / how to escalate complaints Provide excellent customer service in every interaction with internal colleagues and external clients Seek work where capacity exists. Flexible attitude and willingness to adapt as the business grows. Excellent problem-solving skills along with analytic skills About The Company Campions: Campions is one of the fastest growing sales and lettings agency groups in the UK. It currently includes the Chestertons, Chase Buchanan, Retirement Homesearch and Campions Lettings & Management brands which collectively sell, rent and manage thousands of properties across the country every year. Perks That Make a Difference Benefits: Employee assistance programme, competitive holiday allowance + public holidays, charity matching and payroll giving, contribution towards eye care tests, annual flu vaccination vouchers, birthday leave, health cash plan plus a range of other additional benefits that are linked to specific job grades. We are an equal opportunities employer, we welcome applications from everyone who is excited by the opportunity to join us. At Campions, we are committed to creating a diverse and inclusive workplace. We will thoroughly consider all applications without attention to ethnicity, religion, sexual orientation, gender, identity, family or parental status, national origin, veteran status, neurodiversity status, or disability status.
Jun 09, 2026
Full time
Job Advert Campions Group Job Title: Statutory Compliance HMO Consultant Salary: £30,000 - £35,000 Location: Euston / Hybrid Hours: Monday - Friday, 9am - 5pm The role is critical in ensuring the statutory and regulatory compliance of the properties under group control. The consultant will ensure the overall compliance of their respective portfolio in relation to licensing regulations and Gas, Electrical, Smoke & Carbon, Legionnaires, along with any other requirements associated with licensing schemes. The role will prioritise licensing requirements and process licensing applications on behalf of clients. The consultant will liaise with landlords, tenants, contractors and other stakeholders as needed to facilitate the above and also escalate remedial works to the respective property manager or the landlord. The role is crucial in supporting Campions' commitment to maintain a strong compliance culture and protect our customers, client and the organisation. Main Responsibilities Strong knowledge of specific licensing requirements in order to respond to client or branch queries. Ensuring overall compliance with licensing requirements for the portfolio they are responsible for. Understanding of HMO regulations and local authority licensing schemes. Prioritise the processing of licensing application on behalf of clients. Identify properties requiring licensing under Mandatory HMO, Additional and Selective schemes. Monitor licence conditions and renewal deadlines. Notify landlords of the required licensing requirements, checks, tests and reports needed and taking their instructions. Liaise with local councils regarding applications and inspections where necessary. Where a property is managed or instructed by non-managed landlords arrange for an appropriate contractor to attend by generating works orders. Liaising with tenants and contractors to arrange required access and if suitable with the local branch to release keys. Provide guidance to landlords on licensing requirements and legal obligations. Adding verified documentation to the CRM system and setting correct expiry dates. Reviewing documentation received to ensure they have been completed fully, in line with respective requirements and are valid. Skills and Behaviours Role appropriate qualification and/or experience - technically strong and commercially astute. Minimum 3-5 years of experience in Property Management Compliance or a related field. Strong understanding of statutory safety and certificate requirements for tenanted properties. Experience with licensing portals such as KAMMA or the equivalent. In depth knowledge of laws and regulations applicable to residential lettings. Good understanding on deal progression of lettings transactions. Highly motivated and pro-active self-starter who has demonstrable ability to work to tight deadlines. Attention to detail and a commitment to accuracy. Effective communication and interpersonal skills, with the ability to present complex information clearly. Proficient in using audit tools and software. Positive and robust attitude with a high level of personal motivation. Remain calm under pressure - understand where to seek support / how to escalate complaints Provide excellent customer service in every interaction with internal colleagues and external clients Seek work where capacity exists. Flexible attitude and willingness to adapt as the business grows. Excellent problem-solving skills along with analytic skills About The Company Campions: Campions is one of the fastest growing sales and lettings agency groups in the UK. It currently includes the Chestertons, Chase Buchanan, Retirement Homesearch and Campions Lettings & Management brands which collectively sell, rent and manage thousands of properties across the country every year. Perks That Make a Difference Benefits: Employee assistance programme, competitive holiday allowance + public holidays, charity matching and payroll giving, contribution towards eye care tests, annual flu vaccination vouchers, birthday leave, health cash plan plus a range of other additional benefits that are linked to specific job grades. We are an equal opportunities employer, we welcome applications from everyone who is excited by the opportunity to join us. At Campions, we are committed to creating a diverse and inclusive workplace. We will thoroughly consider all applications without attention to ethnicity, religion, sexual orientation, gender, identity, family or parental status, national origin, veteran status, neurodiversity status, or disability status.
We have a new and exciting opportunity for a Home Ownership Manager to join a unique and award-winning housing association. As a Home ownership Manager, you will ensure that Phoenix homeowners receive an excellent housing management service with consistent, high quality customer care, instilling and promoting a home ownership empowerment culture. You will be responsible for the service charge setting and reconciliation for all residents, operational management of leasehold and shared ownership homes, along with freehold properties where service charges apply, and oversee all statutory and voluntary sales schemes e.g. Right to Buy and Right to Acquire ensuring that tenants who apply meet the eligibility criteria, and the risk of fraudulent applications is minimised. You will also ensure that legal requirements and timescales are maintained in accordance with the policy and procedures. The successful applicant will have an expert level understanding of service charge accounting and leasehold and shared ownership management, demonstrable experience of improving services in a management role, and a comprehensive understanding of continuous improvement and value for money culture. Experience of delivering change management would also be advantageous. A positive approach to excellent customer service, care delivery and a commitment to quality is essential for this role, alongside the ability to communicate effectively both internally and externally, maintaining confidentiality where required, coupled with excellent organisational, problem solving and I.T skills. This role is subject to a DBS check. If you would like to apply for this role, please do so on or before 23:59 on Monday 15 June 2026 with interviews scheduled to take place on Tuesday 23 June 2026. About Phoenix Community Housing Phoenix is a housing organisation with a difference. We're led by our residents, with a tenant as our Chair and with residents as the largest group on our Board. Some housing associations talk about resident involvement. We live and breathe it every day. We believe this is our core strength and it's helped us achieve a wide range of accolades and awards. We're based in south Lewisham, London, and are proud to be building new homes in our area. We've grown as a housing association, taking on the management of 1,500 more homes in late 2021 to bring our total number of homes to around 7,800. Our new Corporate Plan will help us deliver on our vision of 'together building a better future for our Phoenix Community', supported by strategies to refresh our approach to resident involvement, customer service, sustainability and ensuring that all residents can enjoy good quality, safe and affordable homes. Our big ambitions apply to our staff too. We are pleased to offer a generous benefits package, including our wellbeing programme, comprehensive learning and development and a culture of employee involvement. If you think you're the right person to help us make the next stage of our journey, then we'd love to hear from you. We strongly believe in a work-life balance so we'd be pleased to talk about part-time flexible working and job sharing options. Phoenix is committed to safeguarding and promoting the welfare of vulnerable groups, and we expect all staff and volunteers to share this commitment. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Jun 09, 2026
Full time
We have a new and exciting opportunity for a Home Ownership Manager to join a unique and award-winning housing association. As a Home ownership Manager, you will ensure that Phoenix homeowners receive an excellent housing management service with consistent, high quality customer care, instilling and promoting a home ownership empowerment culture. You will be responsible for the service charge setting and reconciliation for all residents, operational management of leasehold and shared ownership homes, along with freehold properties where service charges apply, and oversee all statutory and voluntary sales schemes e.g. Right to Buy and Right to Acquire ensuring that tenants who apply meet the eligibility criteria, and the risk of fraudulent applications is minimised. You will also ensure that legal requirements and timescales are maintained in accordance with the policy and procedures. The successful applicant will have an expert level understanding of service charge accounting and leasehold and shared ownership management, demonstrable experience of improving services in a management role, and a comprehensive understanding of continuous improvement and value for money culture. Experience of delivering change management would also be advantageous. A positive approach to excellent customer service, care delivery and a commitment to quality is essential for this role, alongside the ability to communicate effectively both internally and externally, maintaining confidentiality where required, coupled with excellent organisational, problem solving and I.T skills. This role is subject to a DBS check. If you would like to apply for this role, please do so on or before 23:59 on Monday 15 June 2026 with interviews scheduled to take place on Tuesday 23 June 2026. About Phoenix Community Housing Phoenix is a housing organisation with a difference. We're led by our residents, with a tenant as our Chair and with residents as the largest group on our Board. Some housing associations talk about resident involvement. We live and breathe it every day. We believe this is our core strength and it's helped us achieve a wide range of accolades and awards. We're based in south Lewisham, London, and are proud to be building new homes in our area. We've grown as a housing association, taking on the management of 1,500 more homes in late 2021 to bring our total number of homes to around 7,800. Our new Corporate Plan will help us deliver on our vision of 'together building a better future for our Phoenix Community', supported by strategies to refresh our approach to resident involvement, customer service, sustainability and ensuring that all residents can enjoy good quality, safe and affordable homes. Our big ambitions apply to our staff too. We are pleased to offer a generous benefits package, including our wellbeing programme, comprehensive learning and development and a culture of employee involvement. If you think you're the right person to help us make the next stage of our journey, then we'd love to hear from you. We strongly believe in a work-life balance so we'd be pleased to talk about part-time flexible working and job sharing options. Phoenix is committed to safeguarding and promoting the welfare of vulnerable groups, and we expect all staff and volunteers to share this commitment. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Overview We are currently seeking a Regional New Build Sales Consultant to join our Sales team. You will play a key role in driving income generation by maximising the sale of new build and stock properties across designated areas. You will deliver exceptional customer service throughout the sales and aftercare journey, while providing comprehensive support to the Sales Team. The role involves close collaboration with a range of partners and stakeholders, and requires frequent travel to various sites within the Together Group. In this role, you will be responsible for managing sites within a designated area across the East Riding of Yorkshire and North Yorkshire. Together Housing Group: We are one of the largest housing associations in the North of England, managing over 38,000 homes across the North of England. We are a non-profit organisation, meaning any money we make is invested back into the company for the benefit of our residents and local communities. Diversity & Inclusion: We are committed to having a diverse and inclusive workforce. We welcome applications from candidates with any of the nine protected characteristics. We are also proud to be a Disability Confident employer. Further information can be found in our Equality and diversity information. Outline of key responsibilities for the Regional New Build Sales Consultant Promote and market properties using strategies tailored to market trends and target demographics. Conduct market research and appraisals to support investment decisions and sales reporting. Maintain updated homeowner procedures, guidelines, and communication templates. Assist in creating engaging sales literature to showcase properties. Manage a centralized filing system for sales schemes, ensuring audit compliance. Respond promptly and courteously to purchaser and customer enquiries throughout the sales process. Monitor sales progress to meet income forecasts and timelines. Arrange and attend property viewings, ensuring excellent buyer experiences. Ensure properties are clean, well-maintained, and in excellent condition. Manage staffing for show homes, open days, and community events, including occasional out-of-hours work. Communicate sales processes clearly and courteously to prospective buyers, following policies. Collaborate across departments on purchase and design issues affecting properties. Evaluate and approve design elements with the new business development team to stay competitive. Attend property handovers with project managers and establish defect procedures before key acceptance. We are looking for someone who has A full UK driving licence, and the use of own vehicle with insurance for business use. Experience of residential sales and marketing. Experience of involving and engaging customers and stakeholders. Able to manage confidential/personal information appropriately and sensitively. Have an understanding of the housing market and be able to undertake market research to support our investment decisions on new schemes. In return, we are offering the successful candidate in the Regional New Build Sales Consultant role Starting salary of £35,164 There is a bonus scheme in place which enables sales consultants to earn a maximum of £2000 extra per year if you meet set targets. 27 days holiday (rising to 32 over 5 years' service) + bank holidays This is a field-based position that requires occasional office attendance, covering an area that spans East Yorkshire to North Yorkshire. A flexible working environment, with a range of family friendly policies Hybrid position - 3 days in the office and 2 days remote work or office work. Your normal working hours will be 37hrs per week Monday-Friday with occasional evening and weekend work Attractive pension scheme- including Local Government Pension Scheme (LGPS) To view the full range of our award winning benefits print can be removed; see Employee Benefits information Note: This vacancy may close early if sufficient applications are received. Due to the nature of the role involving work with vulnerable members of society, this post is subject to a Full Criminal Disclosure, which will be carried out when a conditional offer is made. INDTHG1
Jun 09, 2026
Full time
Overview We are currently seeking a Regional New Build Sales Consultant to join our Sales team. You will play a key role in driving income generation by maximising the sale of new build and stock properties across designated areas. You will deliver exceptional customer service throughout the sales and aftercare journey, while providing comprehensive support to the Sales Team. The role involves close collaboration with a range of partners and stakeholders, and requires frequent travel to various sites within the Together Group. In this role, you will be responsible for managing sites within a designated area across the East Riding of Yorkshire and North Yorkshire. Together Housing Group: We are one of the largest housing associations in the North of England, managing over 38,000 homes across the North of England. We are a non-profit organisation, meaning any money we make is invested back into the company for the benefit of our residents and local communities. Diversity & Inclusion: We are committed to having a diverse and inclusive workforce. We welcome applications from candidates with any of the nine protected characteristics. We are also proud to be a Disability Confident employer. Further information can be found in our Equality and diversity information. Outline of key responsibilities for the Regional New Build Sales Consultant Promote and market properties using strategies tailored to market trends and target demographics. Conduct market research and appraisals to support investment decisions and sales reporting. Maintain updated homeowner procedures, guidelines, and communication templates. Assist in creating engaging sales literature to showcase properties. Manage a centralized filing system for sales schemes, ensuring audit compliance. Respond promptly and courteously to purchaser and customer enquiries throughout the sales process. Monitor sales progress to meet income forecasts and timelines. Arrange and attend property viewings, ensuring excellent buyer experiences. Ensure properties are clean, well-maintained, and in excellent condition. Manage staffing for show homes, open days, and community events, including occasional out-of-hours work. Communicate sales processes clearly and courteously to prospective buyers, following policies. Collaborate across departments on purchase and design issues affecting properties. Evaluate and approve design elements with the new business development team to stay competitive. Attend property handovers with project managers and establish defect procedures before key acceptance. We are looking for someone who has A full UK driving licence, and the use of own vehicle with insurance for business use. Experience of residential sales and marketing. Experience of involving and engaging customers and stakeholders. Able to manage confidential/personal information appropriately and sensitively. Have an understanding of the housing market and be able to undertake market research to support our investment decisions on new schemes. In return, we are offering the successful candidate in the Regional New Build Sales Consultant role Starting salary of £35,164 There is a bonus scheme in place which enables sales consultants to earn a maximum of £2000 extra per year if you meet set targets. 27 days holiday (rising to 32 over 5 years' service) + bank holidays This is a field-based position that requires occasional office attendance, covering an area that spans East Yorkshire to North Yorkshire. A flexible working environment, with a range of family friendly policies Hybrid position - 3 days in the office and 2 days remote work or office work. Your normal working hours will be 37hrs per week Monday-Friday with occasional evening and weekend work Attractive pension scheme- including Local Government Pension Scheme (LGPS) To view the full range of our award winning benefits print can be removed; see Employee Benefits information Note: This vacancy may close early if sufficient applications are received. Due to the nature of the role involving work with vulnerable members of society, this post is subject to a Full Criminal Disclosure, which will be carried out when a conditional offer is made. INDTHG1
Overview We are currently seeking a Regional New Build Sales Consultant to join our Sales team. You will play a key role in driving income generation by maximising the sale of new build and stock properties across designated areas. You will deliver exceptional customer service throughout the sales and aftercare journey, while providing comprehensive support to the Sales Team. The role involves close collaboration with a range of partners and stakeholders, and requires frequent travel to various sites within the Together Group. In this role, you will be responsible for managing sites within a designated area across the East Riding of Yorkshire and North Yorkshire. Together Housing Group: We are one of the largest housing associations in the North of England, managing over 38,000 homes across the North of England. We are a non-profit organisation, meaning any money we make is invested back into the company for the benefit of our residents and local communities. Diversity & Inclusion: We are committed to having a diverse and inclusive workforce. We welcome applications from candidates with any of the nine protected characteristics. We are also proud to be a Disability Confident employer. Further information can be found in our Equality and diversity information. Outline of key responsibilities for the Regional New Build Sales Consultant Promote and market properties using strategies tailored to market trends and target demographics. Conduct market research and appraisals to support investment decisions and sales reporting. Maintain updated homeowner procedures, guidelines, and communication templates. Assist in creating engaging sales literature to showcase properties. Manage a centralized filing system for sales schemes, ensuring audit compliance. Respond promptly and courteously to purchaser and customer enquiries throughout the sales process. Monitor sales progress to meet income forecasts and timelines. Arrange and attend property viewings, ensuring excellent buyer experiences. Ensure properties are clean, well-maintained, and in excellent condition. Manage staffing for show homes, open days, and community events, including occasional out-of-hours work. Communicate sales processes clearly and courteously to prospective buyers, following policies. Collaborate across departments on purchase and design issues affecting properties. Evaluate and approve design elements with the new business development team to stay competitive. Attend property handovers with project managers and establish defect procedures before key acceptance. We are looking for someone who has A full UK driving licence, and the use of own vehicle with insurance for business use. Experience of residential sales and marketing. Experience of involving and engaging customers and stakeholders. Able to manage confidential/personal information appropriately and sensitively. Have an understanding of the housing market and be able to undertake market research to support our investment decisions on new schemes. In return, we are offering the successful candidate in the Regional New Build Sales Consultant role Starting salary of £35,164 There is a bonus scheme in place which enables sales consultants to earn a maximum of £2000 extra per year if you meet set targets. 27 days holiday (rising to 32 over 5 years' service) + bank holidays This is a field-based position that requires occasional office attendance, covering an area that spans East Yorkshire to North Yorkshire. A flexible working environment, with a range of family friendly policies Hybrid position - 3 days in the office and 2 days remote work or office work. Your normal working hours will be 37hrs per week Monday-Friday with occasional evening and weekend work Attractive pension scheme- including Local Government Pension Scheme (LGPS) To view the full range of our award winning benefits print can be removed; see Employee Benefits information Note: This vacancy may close early if sufficient applications are received. Due to the nature of the role involving work with vulnerable members of society, this post is subject to a Full Criminal Disclosure, which will be carried out when a conditional offer is made. INDTHG1
Jun 09, 2026
Full time
Overview We are currently seeking a Regional New Build Sales Consultant to join our Sales team. You will play a key role in driving income generation by maximising the sale of new build and stock properties across designated areas. You will deliver exceptional customer service throughout the sales and aftercare journey, while providing comprehensive support to the Sales Team. The role involves close collaboration with a range of partners and stakeholders, and requires frequent travel to various sites within the Together Group. In this role, you will be responsible for managing sites within a designated area across the East Riding of Yorkshire and North Yorkshire. Together Housing Group: We are one of the largest housing associations in the North of England, managing over 38,000 homes across the North of England. We are a non-profit organisation, meaning any money we make is invested back into the company for the benefit of our residents and local communities. Diversity & Inclusion: We are committed to having a diverse and inclusive workforce. We welcome applications from candidates with any of the nine protected characteristics. We are also proud to be a Disability Confident employer. Further information can be found in our Equality and diversity information. Outline of key responsibilities for the Regional New Build Sales Consultant Promote and market properties using strategies tailored to market trends and target demographics. Conduct market research and appraisals to support investment decisions and sales reporting. Maintain updated homeowner procedures, guidelines, and communication templates. Assist in creating engaging sales literature to showcase properties. Manage a centralized filing system for sales schemes, ensuring audit compliance. Respond promptly and courteously to purchaser and customer enquiries throughout the sales process. Monitor sales progress to meet income forecasts and timelines. Arrange and attend property viewings, ensuring excellent buyer experiences. Ensure properties are clean, well-maintained, and in excellent condition. Manage staffing for show homes, open days, and community events, including occasional out-of-hours work. Communicate sales processes clearly and courteously to prospective buyers, following policies. Collaborate across departments on purchase and design issues affecting properties. Evaluate and approve design elements with the new business development team to stay competitive. Attend property handovers with project managers and establish defect procedures before key acceptance. We are looking for someone who has A full UK driving licence, and the use of own vehicle with insurance for business use. Experience of residential sales and marketing. Experience of involving and engaging customers and stakeholders. Able to manage confidential/personal information appropriately and sensitively. Have an understanding of the housing market and be able to undertake market research to support our investment decisions on new schemes. In return, we are offering the successful candidate in the Regional New Build Sales Consultant role Starting salary of £35,164 There is a bonus scheme in place which enables sales consultants to earn a maximum of £2000 extra per year if you meet set targets. 27 days holiday (rising to 32 over 5 years' service) + bank holidays This is a field-based position that requires occasional office attendance, covering an area that spans East Yorkshire to North Yorkshire. A flexible working environment, with a range of family friendly policies Hybrid position - 3 days in the office and 2 days remote work or office work. Your normal working hours will be 37hrs per week Monday-Friday with occasional evening and weekend work Attractive pension scheme- including Local Government Pension Scheme (LGPS) To view the full range of our award winning benefits print can be removed; see Employee Benefits information Note: This vacancy may close early if sufficient applications are received. Due to the nature of the role involving work with vulnerable members of society, this post is subject to a Full Criminal Disclosure, which will be carried out when a conditional offer is made. INDTHG1
At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise, we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. Please note: This is a part time role (21 hours per week) working Saturday, Sunday & Monday. About Your Role As a Sales Executive, you'll be responsible for driving sales by discovering and pursuing new prospects, building a strong pipeline, and promoting our developments within your territory. You'll manage the entire sales process from initial enquiry through to reservation, legal progression, and handover, ensuring a seamless customer experience. Working closely with the Sales Manager and wider team, you'll deliver site-specific strategies, provide accurate forecasting, and contribute to our growth through exceptional sales performance. You'll also act as a brand ambassador, maintain high service standards, and look for ways to improve systems and processes. About You You're a confident communicator with excellent interpersonal skills, comfortable engaging with customers in person, over the phone, via email, and on social media. Target-driven and competitive, you thrive in a fast-paced environment and enjoy working as part of a team. Your ability to prioritise, multi-task, and meet deadlines ensures you consistently deliver results. With a People First approach, you balance negotiation skills with customer satisfaction, helping us exceed expectations and achieve sustainable growth. New Homes/ Property Sales experience is preferred. Benefits We are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: Competitive salary, with a salary review yearly Pension with matched contributions up to 7% Excellent holiday package up to 35 days annual leave with the option to buy or sell leave Cashback plan for healthcare costs up to £500 saving per year A bonus scheme for all colleagues at 2% Training and development Extra perks including huge discounts and offers from shops, cinemas and much more What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. As part of ourcommitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are dedicated to creating a supportive and accessible recruitment process for all. We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on . We understand the importance of a supportive and inclusive work culture so please talk to us at interview about flexibility you may need. We can't promise to give you exactly what you want, but we promise not to judge you for asking. For this role we are open to discussing the possibility of reduced hours, flexible start and finish times or compressed hours. If you are a recruitment agency please note we operate a PSL and do not take cold calls Safeguarding At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities JBRP1_UKTJ
Jun 09, 2026
Full time
At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise, we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. Please note: This is a part time role (21 hours per week) working Saturday, Sunday & Monday. About Your Role As a Sales Executive, you'll be responsible for driving sales by discovering and pursuing new prospects, building a strong pipeline, and promoting our developments within your territory. You'll manage the entire sales process from initial enquiry through to reservation, legal progression, and handover, ensuring a seamless customer experience. Working closely with the Sales Manager and wider team, you'll deliver site-specific strategies, provide accurate forecasting, and contribute to our growth through exceptional sales performance. You'll also act as a brand ambassador, maintain high service standards, and look for ways to improve systems and processes. About You You're a confident communicator with excellent interpersonal skills, comfortable engaging with customers in person, over the phone, via email, and on social media. Target-driven and competitive, you thrive in a fast-paced environment and enjoy working as part of a team. Your ability to prioritise, multi-task, and meet deadlines ensures you consistently deliver results. With a People First approach, you balance negotiation skills with customer satisfaction, helping us exceed expectations and achieve sustainable growth. New Homes/ Property Sales experience is preferred. Benefits We are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: Competitive salary, with a salary review yearly Pension with matched contributions up to 7% Excellent holiday package up to 35 days annual leave with the option to buy or sell leave Cashback plan for healthcare costs up to £500 saving per year A bonus scheme for all colleagues at 2% Training and development Extra perks including huge discounts and offers from shops, cinemas and much more What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. As part of ourcommitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are dedicated to creating a supportive and accessible recruitment process for all. We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on . We understand the importance of a supportive and inclusive work culture so please talk to us at interview about flexibility you may need. We can't promise to give you exactly what you want, but we promise not to judge you for asking. For this role we are open to discussing the possibility of reduced hours, flexible start and finish times or compressed hours. If you are a recruitment agency please note we operate a PSL and do not take cold calls Safeguarding At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities JBRP1_UKTJ
Come and join us as a results-driven Showroom Sales Manager. As the Showroom Sales Manager, you will grow and deliver sales as part of a hugely successful branch team. At The Bathroom Showroom, we believe in making homes, businesses, and lives better by turning a customer's vision into a reality.The role: As a Showroom Sales Manager you know that the perfect bathroom needs planning, trust, a creative flair, and the ability to bring an idea to life, this is where you come in!In this role as a Showroom Sales Manager, you will be a high-performer who thrives on identifying opportunities and closing the sale. You will leverage your expertise to provide bespoke solutions and drive sales performance to new heights, ensuring our showroom is seen by the trade as a vital extension of their own business. By mastering our leading product range, you will not only meet customer needs but also exceed targets that directly impact your bonus potential.Key Responsibilities: You will be driving growth, by Identifying and capitalising on new business opportunities, hitting KPIs and achieving sales margins.You will own the customer journey, by proactively approaching every visitor, manage inquiries from initial home visits to final design, and follow up on quotations with urgency.You will deliver a 3D design service (using CAD) to help homeowners and trade customers visualise their dream bathrooms.You will build strong bridges between trade and retail channels, turning local trade contacts into long-term showroom advocates.You will maintain operational excellence by maintaining a safe, organised, and professional showroom environment, ensuring every sales contract is accurate and compliant with safety standards.You: You will be a results-driven sales professional with a natural ability to build rapport and close deals. You are likely a high-achiever in your current position, known for your tenacity and your ability to turn a "maybe" into a "yes." Whether you are currently working as a Showroom Consultant, Sales Executive, Bathroom Designer, Trade Counter Supervisor, or Senior Sales Advisor, you are now looking for that next step into a management-level role where your individual performance directly impacts the success of the showroom. You don't just wait for customers to come to you; you are a "hunter" who enjoys networking with local tradespeople and proactively managing a pipeline of leads to ensure you consistently hit your bonus targets.Skills and competencies: You will be sales savvy, by having a proactive approach to sales with a proven ability to win and grow new business.You will have the resilience and the confidence to handle sales objections and the drive to thrive in a target-driven environment.You will have experience in relationship management and developing a true partnership approach with clients.You will be analytical, with the ability to interpret basic financial and statistical information to make informed business decisions.Ideally, you will have some knowledge of bathroom products or CAD design skills (though we provide great training!).A valid UK Clean Driving Licence and access to a car is essential for this role.Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs if they feel they don't have every one of the required skills. All Highbourne Group companies are dedicated to building a diverse, inclusive and authentic workplace. So if you're interested in this role but think that your previous experience doesn't completely match - apply anyway. You could be just the person we're looking for!Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us. Benefits Package and Cultural Environment: Uncapped commissionDiscounts, savings and cash back at numerous retailersEnhanced pensionLife assuranceExtended family policy including maternity, paternity, additional annual leave and moreMental Health First Aiders and Employee Assistance Programme, we look out for each otherComplete induction and a company that lets you grow and encourages developmentFinancial education and loansA business striving to create an environment of inclusion so everyone can be their true selfAnd more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Jun 09, 2026
Full time
Come and join us as a results-driven Showroom Sales Manager. As the Showroom Sales Manager, you will grow and deliver sales as part of a hugely successful branch team. At The Bathroom Showroom, we believe in making homes, businesses, and lives better by turning a customer's vision into a reality.The role: As a Showroom Sales Manager you know that the perfect bathroom needs planning, trust, a creative flair, and the ability to bring an idea to life, this is where you come in!In this role as a Showroom Sales Manager, you will be a high-performer who thrives on identifying opportunities and closing the sale. You will leverage your expertise to provide bespoke solutions and drive sales performance to new heights, ensuring our showroom is seen by the trade as a vital extension of their own business. By mastering our leading product range, you will not only meet customer needs but also exceed targets that directly impact your bonus potential.Key Responsibilities: You will be driving growth, by Identifying and capitalising on new business opportunities, hitting KPIs and achieving sales margins.You will own the customer journey, by proactively approaching every visitor, manage inquiries from initial home visits to final design, and follow up on quotations with urgency.You will deliver a 3D design service (using CAD) to help homeowners and trade customers visualise their dream bathrooms.You will build strong bridges between trade and retail channels, turning local trade contacts into long-term showroom advocates.You will maintain operational excellence by maintaining a safe, organised, and professional showroom environment, ensuring every sales contract is accurate and compliant with safety standards.You: You will be a results-driven sales professional with a natural ability to build rapport and close deals. You are likely a high-achiever in your current position, known for your tenacity and your ability to turn a "maybe" into a "yes." Whether you are currently working as a Showroom Consultant, Sales Executive, Bathroom Designer, Trade Counter Supervisor, or Senior Sales Advisor, you are now looking for that next step into a management-level role where your individual performance directly impacts the success of the showroom. You don't just wait for customers to come to you; you are a "hunter" who enjoys networking with local tradespeople and proactively managing a pipeline of leads to ensure you consistently hit your bonus targets.Skills and competencies: You will be sales savvy, by having a proactive approach to sales with a proven ability to win and grow new business.You will have the resilience and the confidence to handle sales objections and the drive to thrive in a target-driven environment.You will have experience in relationship management and developing a true partnership approach with clients.You will be analytical, with the ability to interpret basic financial and statistical information to make informed business decisions.Ideally, you will have some knowledge of bathroom products or CAD design skills (though we provide great training!).A valid UK Clean Driving Licence and access to a car is essential for this role.Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs if they feel they don't have every one of the required skills. All Highbourne Group companies are dedicated to building a diverse, inclusive and authentic workplace. So if you're interested in this role but think that your previous experience doesn't completely match - apply anyway. You could be just the person we're looking for!Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us. Benefits Package and Cultural Environment: Uncapped commissionDiscounts, savings and cash back at numerous retailersEnhanced pensionLife assuranceExtended family policy including maternity, paternity, additional annual leave and moreMental Health First Aiders and Employee Assistance Programme, we look out for each otherComplete induction and a company that lets you grow and encourages developmentFinancial education and loansA business striving to create an environment of inclusion so everyone can be their true selfAnd more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
About PropertyPal PropertyPal is Northern Ireland's leading digital property platform, helping thousands of home movers connect with estate agents and developers every day. As our platform continues to grow, we're investing in deeper partnerships with some of the most influential property companies in the market. The Role We're looking for a Senior Key Account Manager to lead relationships with some of PropertyPal's most strategic customers, primarily large estate agency groups, major new homes developments and key industry partners. This role focuses on developing long-term strategic partnerships, working closely with senior decision-makers and helping customers maximise the value of PropertyPal's platform as part of their wider marketing and sales strategies. What You'll Do Manage relationships with PropertyPal's largest and most strategic accounts, including major estate agency groups and new home developments Build strong partnerships with senior decision-makers and marketing leaders Drive revenue growth through product adoption and strategic campaigns and tailored commercial solutions Deliver performance insights and strategic account reviews Identify and develop new commercial opportunities across key agency groups and major new homes developments. Provide customer insight to inform product development and strategy Collaborate closely with Product, Marketing and Commercial teams Support Regional Account Managers in managing relationships with larger agency groups and multi-branch organisations What We're Looking For 5+ years experience in key account management or strategic sales roles Proven track record of managing and growing large customer accounts Strong negotiation and relationship management skills Comfortable working with senior stakeholders and complex organisations Strategic thinker with strong commercial awareness Proven experience applying data insights to support strategic, commercially focused client conversations Why Join PropertyPal Opportunity to work with Northern Ireland's leading property marketplace Build strategic partnerships with some of the biggest names in the industry Competitive salary, commission and benefits package Play a visible role in the continued growth of the platform We are an equal opportunities employer and we welcome applications from all suitably qualified persons.
Jun 09, 2026
Full time
About PropertyPal PropertyPal is Northern Ireland's leading digital property platform, helping thousands of home movers connect with estate agents and developers every day. As our platform continues to grow, we're investing in deeper partnerships with some of the most influential property companies in the market. The Role We're looking for a Senior Key Account Manager to lead relationships with some of PropertyPal's most strategic customers, primarily large estate agency groups, major new homes developments and key industry partners. This role focuses on developing long-term strategic partnerships, working closely with senior decision-makers and helping customers maximise the value of PropertyPal's platform as part of their wider marketing and sales strategies. What You'll Do Manage relationships with PropertyPal's largest and most strategic accounts, including major estate agency groups and new home developments Build strong partnerships with senior decision-makers and marketing leaders Drive revenue growth through product adoption and strategic campaigns and tailored commercial solutions Deliver performance insights and strategic account reviews Identify and develop new commercial opportunities across key agency groups and major new homes developments. Provide customer insight to inform product development and strategy Collaborate closely with Product, Marketing and Commercial teams Support Regional Account Managers in managing relationships with larger agency groups and multi-branch organisations What We're Looking For 5+ years experience in key account management or strategic sales roles Proven track record of managing and growing large customer accounts Strong negotiation and relationship management skills Comfortable working with senior stakeholders and complex organisations Strategic thinker with strong commercial awareness Proven experience applying data insights to support strategic, commercially focused client conversations Why Join PropertyPal Opportunity to work with Northern Ireland's leading property marketplace Build strategic partnerships with some of the biggest names in the industry Competitive salary, commission and benefits package Play a visible role in the continued growth of the platform We are an equal opportunities employer and we welcome applications from all suitably qualified persons.
37 hours per week / permanent / based on site at our Hove office, with some travel across Sussex and Surrey. Hybrid - three days from our office in Hove and up to two days working from home, working Monday to Friday (hours to be discussed at interview). YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice. We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen. We are here for children and young people, many of whom face multiple challenges and need our support. Our Values - we do what's right, we work with heart, and we build real connections - guide us in all our actions. Working within the Impact and Improvement Team, you will be responsible for championing data- driven decision making. You will analyse and report on risk and performance across large and complex datasets, translating this into actionable insights to inform strategic decision making. In delivering the role, you will develop the organisation's data strategy and oversee the creation of engaging dashboards and efficient data models in Microsoft Power BI, Pyramid, In-Form/Salesforce, MS Business Central, HealthBoxHR and other analytics platforms. With excellent people skills, you will act as a mentor in the development of the Data C Systems Support Officer and will help to improve data literacy skills across the organisation as a whole. Key responsibilities: Insights, analytics and reporting Use data visualisation tools to regularly present and communicate insights and complex analysis to a range of audiences in a clear, concise, and compelling way Lead on small analysis projects and support on larger analysis projects throughout the full project lifecycle Work with the Head of Impact and Improvement, identify and proactively exploit opportunities to streamline or automate data collection processes for greater efficiency Data systems and processes Lead on data migration and system deployment for the upgrades in 2026 for our key system In- Form, contribute to defining and setting up of new reporting, dashboards, and process mapping where needed Reporting to the Digital Manager and working closely with business system owners, the Head of Impact and Improvement and IT Managed Service Provider, establishing high quality systems and tools for capturing, organising and using data Act the lead for our build on the Salesforce platform, dashboards and reports. Working with service managers, support the design, production, and continuous improvement of this client management system Lead the design and delivery of a regular programme of induction and training sessions to build organisational knowledge and capabilities around our data systems If you're enthusiastic about this opportunity but your experience doesn't align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate. You will already have experience of complex data analysis and reporting on performance across large datasets, along with experience of building engaging dashboards and efficient data models in Microsoft Power BI, Salesforce, or similar analytics platforms. You have analytical and problem- solving skills to interpret and present complex data, along with expert digital skills around use of MS Office 365 and advanced proficiency in Microsoft Excel to summarise and graphically represent data. You will understand data migration across systems and how to map effective reporting requirements. Experience with MS Fabric or similar data lakes/warehouses would be very beneficial. You are a team player who can work with others to deliver a service and challenge colleagues appropriately where required. You have strong planning and time management skills, with ability to deal with competing priorities and deliver results to tight deadlines. You will already have a good understanding of the importance of data and information security, with experience of managing and working with information, systems and databases, designing and producing reports from them. If you would like any further information or an informal discussion about this post, please contact . Should you require any assistance with our application process, please email us at . CLOSING DATE: Tuesday 23 June 2026 at midnight. PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently. An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. Accessibility If you require assistance or have questions regarding the application process, please do contact us. YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children's and Adults' Barred Lists) as well as comprehensive reference and activity check.
Jun 08, 2026
Full time
37 hours per week / permanent / based on site at our Hove office, with some travel across Sussex and Surrey. Hybrid - three days from our office in Hove and up to two days working from home, working Monday to Friday (hours to be discussed at interview). YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice. We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen. We are here for children and young people, many of whom face multiple challenges and need our support. Our Values - we do what's right, we work with heart, and we build real connections - guide us in all our actions. Working within the Impact and Improvement Team, you will be responsible for championing data- driven decision making. You will analyse and report on risk and performance across large and complex datasets, translating this into actionable insights to inform strategic decision making. In delivering the role, you will develop the organisation's data strategy and oversee the creation of engaging dashboards and efficient data models in Microsoft Power BI, Pyramid, In-Form/Salesforce, MS Business Central, HealthBoxHR and other analytics platforms. With excellent people skills, you will act as a mentor in the development of the Data C Systems Support Officer and will help to improve data literacy skills across the organisation as a whole. Key responsibilities: Insights, analytics and reporting Use data visualisation tools to regularly present and communicate insights and complex analysis to a range of audiences in a clear, concise, and compelling way Lead on small analysis projects and support on larger analysis projects throughout the full project lifecycle Work with the Head of Impact and Improvement, identify and proactively exploit opportunities to streamline or automate data collection processes for greater efficiency Data systems and processes Lead on data migration and system deployment for the upgrades in 2026 for our key system In- Form, contribute to defining and setting up of new reporting, dashboards, and process mapping where needed Reporting to the Digital Manager and working closely with business system owners, the Head of Impact and Improvement and IT Managed Service Provider, establishing high quality systems and tools for capturing, organising and using data Act the lead for our build on the Salesforce platform, dashboards and reports. Working with service managers, support the design, production, and continuous improvement of this client management system Lead the design and delivery of a regular programme of induction and training sessions to build organisational knowledge and capabilities around our data systems If you're enthusiastic about this opportunity but your experience doesn't align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate. You will already have experience of complex data analysis and reporting on performance across large datasets, along with experience of building engaging dashboards and efficient data models in Microsoft Power BI, Salesforce, or similar analytics platforms. You have analytical and problem- solving skills to interpret and present complex data, along with expert digital skills around use of MS Office 365 and advanced proficiency in Microsoft Excel to summarise and graphically represent data. You will understand data migration across systems and how to map effective reporting requirements. Experience with MS Fabric or similar data lakes/warehouses would be very beneficial. You are a team player who can work with others to deliver a service and challenge colleagues appropriately where required. You have strong planning and time management skills, with ability to deal with competing priorities and deliver results to tight deadlines. You will already have a good understanding of the importance of data and information security, with experience of managing and working with information, systems and databases, designing and producing reports from them. If you would like any further information or an informal discussion about this post, please contact . Should you require any assistance with our application process, please email us at . CLOSING DATE: Tuesday 23 June 2026 at midnight. PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently. An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. Accessibility If you require assistance or have questions regarding the application process, please do contact us. YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children's and Adults' Barred Lists) as well as comprehensive reference and activity check.
Job Title: Lead Field Engineer Location: Scotland Salary: £42,000 per annum plus bonus scheme Are you experienced engineer who has a passion for shaping the future talent in Dual Fuel Engineering? We're looking for Lead Field Engineers to support our Apprentices and Field Engineers to safely install smart meters in our customers' homes; with a core focus on development, compliance to regulatory standards and a customer-first level of service. What part can you play in making a difference? As a Lead Field Engineer, you will support the Field Manager with the day-to-day operations of the team, whilst being the first point of contact for our engineers out in the field. Day to day you will: provide coaching and support to our Smart meter apprentices and Field Engineers in the field. install domestic gas and electric meters in line with industry/company rules and regulations. complete in field assessments to ensure adherence to industry standards. represent the Field Engineers surrounding key business change activity and contribute to regular team briefs. deputise for Field Managers with any periods of absences. What do we need from you? As an experienced Dual Fuel Engineer, you will hold CCN1, MET1, MOCOPA or equivalent qualifications. As a mentor to new and existing staff you will have excellent communication skills, a positive and approachable manner and lead by example in our quality and compliance standards. Within this role, you will be expected to be available out of hours in line with the company call-out rota and hold a full UK driving license and be required to complete a DBS/DOS vetting check. Our employees, just like our customers come from all walks of life, and we're fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self. The Important Things! Join a company that truly invests in you. Enjoy clear career and development opportunities. Recharge with 25 days' leave, plus bank holidays, access private healthcare, mental wellbeing support, and 24/7 GP and counselling services. Win tickets to top events through the Utilita Arenas, enjoy exclusive discounts, and give back with a paid volunteering day. Plus, benefit from a generous pension contribution. We're more than a workplace; we're a place to thrive. About us Founded in 2003, Utilita Energy was created to challenge the Big 6 energy suppliers by empowering everyone with a fair and flexible service that's good for the pocket and planet. Since then, we've made it our mission to put fairness first - supporting those who need it most and treating everyone equally by listening to what our customers and staff need. Plus, as the first supplier to kick start Britain's smart meter revolution, our belief in smart technology means that we're always evolving and looking for ways to improve our services through innovation. Utilita are also striving for sustainability, having committed to an ambitious target to become a Net Zero business by 2030, we'll continue to drive transformational changes while educating everyone that we can all have a big impact by making small changes. Our core values are powerful, yet simple: Fairness, Smart and Sustainability! Our employees, just like our customers, come from all walks of life, and we're fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self. The Luxion Group comprises of the following companies - Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd. TW1
Jun 06, 2026
Full time
Job Title: Lead Field Engineer Location: Scotland Salary: £42,000 per annum plus bonus scheme Are you experienced engineer who has a passion for shaping the future talent in Dual Fuel Engineering? We're looking for Lead Field Engineers to support our Apprentices and Field Engineers to safely install smart meters in our customers' homes; with a core focus on development, compliance to regulatory standards and a customer-first level of service. What part can you play in making a difference? As a Lead Field Engineer, you will support the Field Manager with the day-to-day operations of the team, whilst being the first point of contact for our engineers out in the field. Day to day you will: provide coaching and support to our Smart meter apprentices and Field Engineers in the field. install domestic gas and electric meters in line with industry/company rules and regulations. complete in field assessments to ensure adherence to industry standards. represent the Field Engineers surrounding key business change activity and contribute to regular team briefs. deputise for Field Managers with any periods of absences. What do we need from you? As an experienced Dual Fuel Engineer, you will hold CCN1, MET1, MOCOPA or equivalent qualifications. As a mentor to new and existing staff you will have excellent communication skills, a positive and approachable manner and lead by example in our quality and compliance standards. Within this role, you will be expected to be available out of hours in line with the company call-out rota and hold a full UK driving license and be required to complete a DBS/DOS vetting check. Our employees, just like our customers come from all walks of life, and we're fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self. The Important Things! Join a company that truly invests in you. Enjoy clear career and development opportunities. Recharge with 25 days' leave, plus bank holidays, access private healthcare, mental wellbeing support, and 24/7 GP and counselling services. Win tickets to top events through the Utilita Arenas, enjoy exclusive discounts, and give back with a paid volunteering day. Plus, benefit from a generous pension contribution. We're more than a workplace; we're a place to thrive. About us Founded in 2003, Utilita Energy was created to challenge the Big 6 energy suppliers by empowering everyone with a fair and flexible service that's good for the pocket and planet. Since then, we've made it our mission to put fairness first - supporting those who need it most and treating everyone equally by listening to what our customers and staff need. Plus, as the first supplier to kick start Britain's smart meter revolution, our belief in smart technology means that we're always evolving and looking for ways to improve our services through innovation. Utilita are also striving for sustainability, having committed to an ambitious target to become a Net Zero business by 2030, we'll continue to drive transformational changes while educating everyone that we can all have a big impact by making small changes. Our core values are powerful, yet simple: Fairness, Smart and Sustainability! Our employees, just like our customers, come from all walks of life, and we're fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self. The Luxion Group comprises of the following companies - Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd. TW1
Your new companyThis leading UK housebuilder with a strong national presence and a reputation for delivering high-quality residential developments is looking for a Conveyancing Manager to join their in-house team in Wolverhampton. This organisation is committed to building not only exceptional homes but also rewarding careers. With a collaborative, forward-thinking culture and a clear focus on professional development, you will be empowered to shape your career while contributing to the delivery of thriving communities. The business fosters an inclusive, supportive environment where innovation is encouraged, achievements are recognised, and employees are given the tools and autonomy to succeed. Office attendance will be required due to the leadership element of this role therefore you will live within commutable distance of Wolverhampton; post-probation you will be able to enjoy working in a hybrid manner. Free car parking is available on site. Your new roleAs a Divisional Legal Manager, you will take ownership of a high-performing in-house conveyancing function, overseeing the legal processes supporting the sale of residential plots across multiple regional business units. You will lead and inspire a team of conveyancers and support staff, ensuring the efficient delivery of a high-volume, service-driven conveyancing operation handling circa 10,000+ plot transactions annually, including part-exchange and resale activity. This is a strategic leadership role combining technical conveyancing expertise with people management and operational oversight in a fast-paced, high-volume environment.Key responsibilities include: Managing and developing a team of conveyancers to deliver a high-quality, efficient plot conveyancing service Advising on and managing infrastructure agreements (including S278, S38, S104, S185, and S111 agreements) Handling land transfers, easements, surplus land sales, and freehold reversions Supporting management companies with agreements and land transfers Managing lease extensions, deeds of covenant, rectification, and historic legal matters Providing commercially focused, proactive legal advice to internal stakeholders Attending development meetings and contributing to sales and build forecast planning Driving performance, service improvements, and compliance with internal policies and legal standardsWhat you'll need to succeedTo be successful in this Conveyancer / Divisional Legal Manager role, you will bring: Extensive experience in residential conveyancing and property law, ideally within a housebuilder or developer environment. Our client is keen to hear from candidates who are qualified as a Solicitor, Legal Executive, or Licensed Conveyancer however they are also keen to hear from unqualified candidates provided that you have significant conveyancing experience and people management experience Proven track record of leading and developing high-performing legal or conveyancing teams Strong understanding of new build property transactions and associated legal frameworks Experience handling infrastructure agreements and complex land-related transactions Excellent stakeholder management and communication skills, with the ability to influence at all levels A proactive, commercially minded approach with strong organisational and leadership capabilityWhat you'll get in returnIn return, you will receive a highly competitive package and the opportunity to work within a progressive, people-focused organisation that invests in its employees. Benefits include: Competitive salary and comprehensive benefits package including car allowance Private healthcare and life assurance Generous pension scheme with employer contributions Flexible benefits, including options to purchase additional leave Discounted house purchase schemes and share plans Clear career progression and ongoing professional development A supportive, inclusive culture focused on employee wellbeing and growthApply nowIf you are an experienced Licensed Conveyancer, Senior Conveyancer, or Property Solicitor looking to step into a leadership role within a dynamic and growing organisation, we want to hear from you. Please contact Harriet Chapman at Hays Legal for further information on this role. Apply today to take the next step in your conveyancing career and be part of a team delivering exceptional residential developments across the UK. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Jun 06, 2026
Full time
Your new companyThis leading UK housebuilder with a strong national presence and a reputation for delivering high-quality residential developments is looking for a Conveyancing Manager to join their in-house team in Wolverhampton. This organisation is committed to building not only exceptional homes but also rewarding careers. With a collaborative, forward-thinking culture and a clear focus on professional development, you will be empowered to shape your career while contributing to the delivery of thriving communities. The business fosters an inclusive, supportive environment where innovation is encouraged, achievements are recognised, and employees are given the tools and autonomy to succeed. Office attendance will be required due to the leadership element of this role therefore you will live within commutable distance of Wolverhampton; post-probation you will be able to enjoy working in a hybrid manner. Free car parking is available on site. Your new roleAs a Divisional Legal Manager, you will take ownership of a high-performing in-house conveyancing function, overseeing the legal processes supporting the sale of residential plots across multiple regional business units. You will lead and inspire a team of conveyancers and support staff, ensuring the efficient delivery of a high-volume, service-driven conveyancing operation handling circa 10,000+ plot transactions annually, including part-exchange and resale activity. This is a strategic leadership role combining technical conveyancing expertise with people management and operational oversight in a fast-paced, high-volume environment.Key responsibilities include: Managing and developing a team of conveyancers to deliver a high-quality, efficient plot conveyancing service Advising on and managing infrastructure agreements (including S278, S38, S104, S185, and S111 agreements) Handling land transfers, easements, surplus land sales, and freehold reversions Supporting management companies with agreements and land transfers Managing lease extensions, deeds of covenant, rectification, and historic legal matters Providing commercially focused, proactive legal advice to internal stakeholders Attending development meetings and contributing to sales and build forecast planning Driving performance, service improvements, and compliance with internal policies and legal standardsWhat you'll need to succeedTo be successful in this Conveyancer / Divisional Legal Manager role, you will bring: Extensive experience in residential conveyancing and property law, ideally within a housebuilder or developer environment. Our client is keen to hear from candidates who are qualified as a Solicitor, Legal Executive, or Licensed Conveyancer however they are also keen to hear from unqualified candidates provided that you have significant conveyancing experience and people management experience Proven track record of leading and developing high-performing legal or conveyancing teams Strong understanding of new build property transactions and associated legal frameworks Experience handling infrastructure agreements and complex land-related transactions Excellent stakeholder management and communication skills, with the ability to influence at all levels A proactive, commercially minded approach with strong organisational and leadership capabilityWhat you'll get in returnIn return, you will receive a highly competitive package and the opportunity to work within a progressive, people-focused organisation that invests in its employees. Benefits include: Competitive salary and comprehensive benefits package including car allowance Private healthcare and life assurance Generous pension scheme with employer contributions Flexible benefits, including options to purchase additional leave Discounted house purchase schemes and share plans Clear career progression and ongoing professional development A supportive, inclusive culture focused on employee wellbeing and growthApply nowIf you are an experienced Licensed Conveyancer, Senior Conveyancer, or Property Solicitor looking to step into a leadership role within a dynamic and growing organisation, we want to hear from you. Please contact Harriet Chapman at Hays Legal for further information on this role. Apply today to take the next step in your conveyancing career and be part of a team delivering exceptional residential developments across the UK. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
37 hours per week / permanent / based on site at our Hove office, with some travel across Sussex and Surrey. Hybrid - three days from our office in Hove and up to two days working from home, working Monday to Friday (hours to be discussed at interview). YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice. We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen. We are here for children and young people, many of whom face multiple challenges and need our support. Our Values - we do what s right, we work with heart, and we build real connections guide us in all our actions. Working within the Impact and Improvement Team, you will be responsible for championing data- driven decision making. You will analyse and report on risk and performance across large and complex datasets, translating this into actionable insights to inform strategic decision making. In delivering the role, you will develop the organisation's data strategy and oversee the creation of engaging dashboards and efficient data models in Microsoft Power BI, Pyramid, In-Form/Salesforce, MS Business Central, HealthBoxHR and other analytics platforms. With excellent people skills, you will act as a mentor in the development of the Data C Systems Support Officer and will help to improve data literacy skills across the organisation as a whole. Key responsibilities: Insights, analytics and reporting Use data visualisation tools to regularly present and communicate insights and complex analysis to a range of audiences in a clear, concise, and compelling way Lead on small analysis projects and support on larger analysis projects throughout the full project lifecycle Work with the Head of Impact and Improvement, identify and proactively exploit opportunities to streamline or automate data collection processes for greater efficiency Data systems and processes Lead on data migration and system deployment for the upgrades in 2026 for our key system In- Form, contribute to defining and setting up of new reporting, dashboards, and process mapping where needed Reporting to the Digital Manager and working closely with business system owners, the Head of Impact and Improvement and IT Managed Service Provider, establishing high quality systems and tools for capturing, organising and using data Act the lead for our build on the Salesforce platform, dashboards and reports. Working with service managers, support the design, production, and continuous improvement of this client management system Lead the design and delivery of a regular programme of induction and training sessions to build organisational knowledge and capabilities around our data systems If you re enthusiastic about this opportunity but your experience doesn t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate. You will already have experience of complex data analysis and reporting on performance across large datasets, along with experience of building engaging dashboards and efficient data models in Microsoft Power BI, Salesforce, or similar analytics platforms. You have analytical and problem- solving skills to interpret and present complex data, along with expert digital skills around use of MS Office 365 and advanced proficiency in Microsoft Excel to summarise and graphically represent data. You will understand data migration across systems and how to map effective reporting requirements. Experience with MS Fabric or similar data lakes/warehouses would be very beneficial. You are a team player who can work with others to deliver a service and challenge colleagues appropriately where required. You have strong planning and time management skills, with ability to deal with competing priorities and deliver results to tight deadlines. You will already have a good understanding of the importance of data and information security, with experience of managing and working with information, systems and databases, designing and producing reports from them. CLOSING DATE: Tuesday 23 June 2026 at midnight. PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently. An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. Accessibility If you require assistance or have questions regarding the application process, please do contact us. YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children s and Adults Barred Lists) as well as comprehensive reference and activity check.
Jun 05, 2026
Full time
37 hours per week / permanent / based on site at our Hove office, with some travel across Sussex and Surrey. Hybrid - three days from our office in Hove and up to two days working from home, working Monday to Friday (hours to be discussed at interview). YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice. We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen. We are here for children and young people, many of whom face multiple challenges and need our support. Our Values - we do what s right, we work with heart, and we build real connections guide us in all our actions. Working within the Impact and Improvement Team, you will be responsible for championing data- driven decision making. You will analyse and report on risk and performance across large and complex datasets, translating this into actionable insights to inform strategic decision making. In delivering the role, you will develop the organisation's data strategy and oversee the creation of engaging dashboards and efficient data models in Microsoft Power BI, Pyramid, In-Form/Salesforce, MS Business Central, HealthBoxHR and other analytics platforms. With excellent people skills, you will act as a mentor in the development of the Data C Systems Support Officer and will help to improve data literacy skills across the organisation as a whole. Key responsibilities: Insights, analytics and reporting Use data visualisation tools to regularly present and communicate insights and complex analysis to a range of audiences in a clear, concise, and compelling way Lead on small analysis projects and support on larger analysis projects throughout the full project lifecycle Work with the Head of Impact and Improvement, identify and proactively exploit opportunities to streamline or automate data collection processes for greater efficiency Data systems and processes Lead on data migration and system deployment for the upgrades in 2026 for our key system In- Form, contribute to defining and setting up of new reporting, dashboards, and process mapping where needed Reporting to the Digital Manager and working closely with business system owners, the Head of Impact and Improvement and IT Managed Service Provider, establishing high quality systems and tools for capturing, organising and using data Act the lead for our build on the Salesforce platform, dashboards and reports. Working with service managers, support the design, production, and continuous improvement of this client management system Lead the design and delivery of a regular programme of induction and training sessions to build organisational knowledge and capabilities around our data systems If you re enthusiastic about this opportunity but your experience doesn t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate. You will already have experience of complex data analysis and reporting on performance across large datasets, along with experience of building engaging dashboards and efficient data models in Microsoft Power BI, Salesforce, or similar analytics platforms. You have analytical and problem- solving skills to interpret and present complex data, along with expert digital skills around use of MS Office 365 and advanced proficiency in Microsoft Excel to summarise and graphically represent data. You will understand data migration across systems and how to map effective reporting requirements. Experience with MS Fabric or similar data lakes/warehouses would be very beneficial. You are a team player who can work with others to deliver a service and challenge colleagues appropriately where required. You have strong planning and time management skills, with ability to deal with competing priorities and deliver results to tight deadlines. You will already have a good understanding of the importance of data and information security, with experience of managing and working with information, systems and databases, designing and producing reports from them. CLOSING DATE: Tuesday 23 June 2026 at midnight. PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently. An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. Accessibility If you require assistance or have questions regarding the application process, please do contact us. YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children s and Adults Barred Lists) as well as comprehensive reference and activity check.
Senior Property Manager - Residential Estate Agent - Belfast Hays is proudly working with one of Northern Ireland's leading independent estate agencies, with a strong reputation for residential sales, lettings, and property management. With a well-established brand and growing portfolio, they are seeking an experienced Senior Property Manager to support the continued growth and success of their Lettings & Property Management team. Your new roleAs a Senior Property Manager, you will play a key role in managing a residential portfolio while supporting the Head of Lettings & Property Management in delivering departmental objectives and driving business growth. This is a client-facing role requiring strong relationship management, operational oversight, and a proactive approach to service delivery. Key responsibilities will include: Managing a portfolio of residential properties, ensuring full compliance with all relevant legislation and regulations Acting as the main point of contact for landlords and tenants, building and maintaining strong professional relationships Coordinating property maintenance and repairs, liaising with contractors to ensure works are completed in a timely and cost-effective manner. Conducting regular property inspections and ensuring any issues are promptly addressed Managing tenant onboarding, including referencing, lease agreements, and move-ins Overseeing rent collection, arrears management, and deposit handling in line with company procedures. Handling tenant queries, complaints, and disputes in a professional and efficient manner Proactively managing lease renewals to maximise occupancy and revenue Preparing and issuing client reports Ensuring all health & safety and compliance requirements are met, including certifications Maintaining accurate property and tenancy records Supporting business development by identifying opportunities to refer clients across the wider business (e.g. New Homes, Resale) Assisting the Department Head with the day-to-day running of the department Coaching and developing junior team members Contributing to overall departmental targets and maintaining strong client relationships What you'll need to succeed 3-5 years' experience in a residential property management role Strong knowledge of residential tenancy legislation (advantageous) Excellent communication and interpersonal skills Highly organised with strong attention to detail Ability to manage multiple priorities in a fast-paced environment Working knowledge of Microsoft Office Full UK driving licence What you'll get in return Competitive salary and benefits package Opportunity to join a well-established and highly regarded local agency Career progression within a growing business Supportive and collaborative team environment What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion about your career.
Jun 05, 2026
Full time
Senior Property Manager - Residential Estate Agent - Belfast Hays is proudly working with one of Northern Ireland's leading independent estate agencies, with a strong reputation for residential sales, lettings, and property management. With a well-established brand and growing portfolio, they are seeking an experienced Senior Property Manager to support the continued growth and success of their Lettings & Property Management team. Your new roleAs a Senior Property Manager, you will play a key role in managing a residential portfolio while supporting the Head of Lettings & Property Management in delivering departmental objectives and driving business growth. This is a client-facing role requiring strong relationship management, operational oversight, and a proactive approach to service delivery. Key responsibilities will include: Managing a portfolio of residential properties, ensuring full compliance with all relevant legislation and regulations Acting as the main point of contact for landlords and tenants, building and maintaining strong professional relationships Coordinating property maintenance and repairs, liaising with contractors to ensure works are completed in a timely and cost-effective manner. Conducting regular property inspections and ensuring any issues are promptly addressed Managing tenant onboarding, including referencing, lease agreements, and move-ins Overseeing rent collection, arrears management, and deposit handling in line with company procedures. Handling tenant queries, complaints, and disputes in a professional and efficient manner Proactively managing lease renewals to maximise occupancy and revenue Preparing and issuing client reports Ensuring all health & safety and compliance requirements are met, including certifications Maintaining accurate property and tenancy records Supporting business development by identifying opportunities to refer clients across the wider business (e.g. New Homes, Resale) Assisting the Department Head with the day-to-day running of the department Coaching and developing junior team members Contributing to overall departmental targets and maintaining strong client relationships What you'll need to succeed 3-5 years' experience in a residential property management role Strong knowledge of residential tenancy legislation (advantageous) Excellent communication and interpersonal skills Highly organised with strong attention to detail Ability to manage multiple priorities in a fast-paced environment Working knowledge of Microsoft Office Full UK driving licence What you'll get in return Competitive salary and benefits package Opportunity to join a well-established and highly regarded local agency Career progression within a growing business Supportive and collaborative team environment What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion about your career.
RECRUITMENT SOLUTIONS FOR BUSINESS (UK) LTD
Bexleyheath, Kent
We are seeking an experienced ESTATE AGENT BRANCH MANAGER for this exciting office in Barnehurst in Kent. The Branch Manager Package: Basic Salary £30,000pa Realistic OTE £50,000 - £55,000pa Company Car or Car Allowance up to £4,000 Holiday commission, 33 days paid holiday, birthday off, Pension, life insurance, profit share bonus scheme, Rewards/incentives, structured career path, Employee assistance, and paid charity event entry fees The Branch Manager role: You'll be running your branch like it's your own business , shaping its success and driving profitability. YOU make things happen , ensuring customers get nothing but top-notch service and expert advice. Lead and Manage Your Business . Own the profitability and growth of your branch. Your success is in your hands! Motivate and Inspire Your Team. Lead by example, help your team grow and hit those targets together! List Properties and Support Vendors - Help vendors get the best price and match buyers with their dream homes. Stay Ahead of the Market - Become the local expert and build your reputation as the go to in the area. Work Closely with Your Team. Collaborate to exceed expectations and get the best deals across the board. The Branch Manager person: Proven Relationship Builder. You know how to convert valuations into sales and lead a high-performing team. Driven and Ambitious . You thrive in a fast-paced environment and are always ready to take on new challenges. Customer-Focused. You genuinely enjoy helping people on their journey, from first-time buyers to those securing their forever home. Strong Work Ethic. You align with our values of honesty, respect and trust. If you have the current relevant experience for this role please do not hesitate, APPLY TODAY and submit your CV. Our Recruitment Solutions for Business team are available for a confidential chat and will respond within 12 - 24 hours of your CV application. We guarantee complete discretion, call today and talk in confidence to one of our Property Recruitment experts. Please be advised, if you do not have the previous experience required in the job description your application will not be considered.
Jun 05, 2026
Full time
We are seeking an experienced ESTATE AGENT BRANCH MANAGER for this exciting office in Barnehurst in Kent. The Branch Manager Package: Basic Salary £30,000pa Realistic OTE £50,000 - £55,000pa Company Car or Car Allowance up to £4,000 Holiday commission, 33 days paid holiday, birthday off, Pension, life insurance, profit share bonus scheme, Rewards/incentives, structured career path, Employee assistance, and paid charity event entry fees The Branch Manager role: You'll be running your branch like it's your own business , shaping its success and driving profitability. YOU make things happen , ensuring customers get nothing but top-notch service and expert advice. Lead and Manage Your Business . Own the profitability and growth of your branch. Your success is in your hands! Motivate and Inspire Your Team. Lead by example, help your team grow and hit those targets together! List Properties and Support Vendors - Help vendors get the best price and match buyers with their dream homes. Stay Ahead of the Market - Become the local expert and build your reputation as the go to in the area. Work Closely with Your Team. Collaborate to exceed expectations and get the best deals across the board. The Branch Manager person: Proven Relationship Builder. You know how to convert valuations into sales and lead a high-performing team. Driven and Ambitious . You thrive in a fast-paced environment and are always ready to take on new challenges. Customer-Focused. You genuinely enjoy helping people on their journey, from first-time buyers to those securing their forever home. Strong Work Ethic. You align with our values of honesty, respect and trust. If you have the current relevant experience for this role please do not hesitate, APPLY TODAY and submit your CV. Our Recruitment Solutions for Business team are available for a confidential chat and will respond within 12 - 24 hours of your CV application. We guarantee complete discretion, call today and talk in confidence to one of our Property Recruitment experts. Please be advised, if you do not have the previous experience required in the job description your application will not be considered.
Looking for a career where your ambition meets real opportunity ?Join Persimmon Homes as a Head of Customer Careand step into a role where your success is celebrated, your growth supported, and your work truly matters. Why Persimmon Homes? We're one of the UK's largest and most established housebuilders - FTSE 100 listed, with 29 regional offices and thousands of quality homes built every year. At Persimmon, we don't just build homes - we build careers. When you join us as a Head of Customer Care, you'll benefit from: 5 housebuilder -Be part of a company that consistently delivers quality homes and outstanding customer satisfaction Health Care Life Cover & Contributory Pension Bonus Employee Benefits Platform - giving you access to high-street discounts, wellbeing support, and more Committed todiversity, inclusion, and empowering your development What is the role? As Head of Customer Care, you will lead the full Customer Care function within the OperatingCompany - guiding, coaching and developing your team to deliver outstanding service whilefostering and championing a customer-first culture across the business. You'll work closely with senior colleagues in Construction, Sales, and across the regionalleadership team to ensure customer experience is central to every decision made. This is a pivotal leadership role that blends operational rigour with strategic influence. You willbe the voice of the customer in the room - using data, insight, and experience to continuouslyraise standards, drive improvement, and protect the brand reputation. What you'll do as a Head of Customer Care Set the vision for Customer Care in your region - ensuring a clear, customer-centric strategy is embedded across the business. Lead, inspire, and support your team - including Office Managers, Field Operations Managers, Coordinators, and Maintenance Operatives - to deliver a high-quality, consistent aftercare experience. Own and drive performance against service level agreements (SLAs), ensuring every customer query or issue is managed promptly, professionally, and empathetically. Oversee all customer complaints, with direct accountability for Stage 1 complaints and a hands on approach to resolving complex or high profile cases. Embed strong governance and compliance, ensuring all systems, processes and reporting standards are followed across the team. Deliver information and insight to drive continuous improvement - providing regular, accurate data to support customer focused decision making at leadership level. Collaborate across functions, maintaining excellent relationships with Construction, Sales, and Commercial teams to ensure issues are resolved quickly and root causes are addressed. Champion NHBC survey results, setting expectations, tracking progress and driving actions that contribute to improved customer satisfaction scores. Oversee and monitor key activities aligned to our Customer Care Timeline, ensuring full compliance with the New Homes Quality Code. Use this insight to highlight both successes and areas for improvement across the business. Champion and support a culture of customer service excellence, driving performance towards our stretch targets. With our HBF 5-star status as the benchmark, ensure continuous improvement remains at the heart of everything we do. Ensure health & safety standards are upheld at every touchpoint, promoting a safe and respectful approach to work in customers' homes and across the team. What experience do I need? Have a proven track record of leading high performing customer care teams or similar customer centric operations. Be an excellent communicator - clear, empathetic and calm under pressure - with strong influencing skills at all levels. Be naturally customer obsessed, with a deep understanding of what great service looks like and how to deliver it in a complex, fast paced environment. Be highly organised, with a strong grasp of governance, cost control, and service delivery processes. Have good data literacy and be confident using Microsoft Office (including Excel and PowerPoint) and business systems to extract insight and drive decision making. Be collaborative and commercially aware, with a mindset for continuous improvement and cross functional problem solving. A full UK driving licence and access to a vehicle is preferred, given the need for occasional site and regional travel.
Jun 04, 2026
Full time
Looking for a career where your ambition meets real opportunity ?Join Persimmon Homes as a Head of Customer Careand step into a role where your success is celebrated, your growth supported, and your work truly matters. Why Persimmon Homes? We're one of the UK's largest and most established housebuilders - FTSE 100 listed, with 29 regional offices and thousands of quality homes built every year. At Persimmon, we don't just build homes - we build careers. When you join us as a Head of Customer Care, you'll benefit from: 5 housebuilder -Be part of a company that consistently delivers quality homes and outstanding customer satisfaction Health Care Life Cover & Contributory Pension Bonus Employee Benefits Platform - giving you access to high-street discounts, wellbeing support, and more Committed todiversity, inclusion, and empowering your development What is the role? As Head of Customer Care, you will lead the full Customer Care function within the OperatingCompany - guiding, coaching and developing your team to deliver outstanding service whilefostering and championing a customer-first culture across the business. You'll work closely with senior colleagues in Construction, Sales, and across the regionalleadership team to ensure customer experience is central to every decision made. This is a pivotal leadership role that blends operational rigour with strategic influence. You willbe the voice of the customer in the room - using data, insight, and experience to continuouslyraise standards, drive improvement, and protect the brand reputation. What you'll do as a Head of Customer Care Set the vision for Customer Care in your region - ensuring a clear, customer-centric strategy is embedded across the business. Lead, inspire, and support your team - including Office Managers, Field Operations Managers, Coordinators, and Maintenance Operatives - to deliver a high-quality, consistent aftercare experience. Own and drive performance against service level agreements (SLAs), ensuring every customer query or issue is managed promptly, professionally, and empathetically. Oversee all customer complaints, with direct accountability for Stage 1 complaints and a hands on approach to resolving complex or high profile cases. Embed strong governance and compliance, ensuring all systems, processes and reporting standards are followed across the team. Deliver information and insight to drive continuous improvement - providing regular, accurate data to support customer focused decision making at leadership level. Collaborate across functions, maintaining excellent relationships with Construction, Sales, and Commercial teams to ensure issues are resolved quickly and root causes are addressed. Champion NHBC survey results, setting expectations, tracking progress and driving actions that contribute to improved customer satisfaction scores. Oversee and monitor key activities aligned to our Customer Care Timeline, ensuring full compliance with the New Homes Quality Code. Use this insight to highlight both successes and areas for improvement across the business. Champion and support a culture of customer service excellence, driving performance towards our stretch targets. With our HBF 5-star status as the benchmark, ensure continuous improvement remains at the heart of everything we do. Ensure health & safety standards are upheld at every touchpoint, promoting a safe and respectful approach to work in customers' homes and across the team. What experience do I need? Have a proven track record of leading high performing customer care teams or similar customer centric operations. Be an excellent communicator - clear, empathetic and calm under pressure - with strong influencing skills at all levels. Be naturally customer obsessed, with a deep understanding of what great service looks like and how to deliver it in a complex, fast paced environment. Be highly organised, with a strong grasp of governance, cost control, and service delivery processes. Have good data literacy and be confident using Microsoft Office (including Excel and PowerPoint) and business systems to extract insight and drive decision making. Be collaborative and commercially aware, with a mindset for continuous improvement and cross functional problem solving. A full UK driving licence and access to a vehicle is preferred, given the need for occasional site and regional travel.
Senior Business Development and M&A Manager 8b Main area Business Development Grade 8b Contract Permanent Hours Full time - 37.5 hours per week Job ref 828-PROVIDE4106 Employer Provide CIC Employer type NHS Site Provide HQ Town Colchester Salary £66,582 - £77,368 PA Salary period Yearly Closing 14/06/:59 Job overview Senior Business Development & M&A Manager Hybrid Health & Social Care High Impact High Trust This is not an account management role. This is about opening doors, creating opportunities and getting deals done. We're looking for someone commercially sharp, credible and confident enough to operate with senior leaders across local authorities, ICBs and health & care organisations. Someone who can spot opportunities early, shape them before procurement, and build relationships that lead to growth. You'll work across: Community Equipment Services (CES) Technology Enabled Care (TEC) Public Health and Wellbeing Mergers & Acquisitions Main duties of the job One day you could be meeting a Director of Adult Social Services about a £20m+ opportunity. The next, reviewing an acquisition target with advisors and shaping Heads of Terms. You'll need to be: Commercially intelligent Articulate and persuasive Very organised Comfortable with senior stakeholders Driven, resilient and proactive Able to work independently Experience in health and social care, public sector sales, commissioning, business development or M&A is important. A track record of winning work, influencing decision-makers and progressing complex deals matters more. If you can build trust quickly, think strategically and create momentum, we want to hear from you. Colchester HQ one day a week. Hybrid working. Working for our organisation Provide is an ambitious, employee owned Community Interest Company. We put people and purpose before profit and have strength in the diversity of our services. We deliver a broad range of health and social care services in the community, and are committed to making sure that they are safe, responsive and of high quality. Provide is owned by its employees and has primarily social objectives. Any profits we make are reinvested into the local community or back into delivering services. We work from a variety of community settings, such as community hospitals, community clinics, schools, nursing homes and primary care settings, as well as within people's homes to provide more than 40 services to children, families and adults across Essex, Dorset, East Anglia and the North of England. A highly respected, award winning health and social care provider. We expect our staff to demonstrate and uphold our values at all times: Vision: Transforming Lives Values: Care, Innovation and Compassion Mission: An ambitious, employee owned social enterprise, growing in size and influence. We transform lives by treating, caring and educating people. Provide is an equal opportunity employer committed to building a team that represents a variety of backgrounds, perspectives and skills, proud to have LGBT+, Ethnic Minority and Men's Networks. We welcome applicants from underrepresented groups. If you have the skills and experience for the job, please apply regardless of your background. Detailed job description and main responsibilities JOB DESCRIPTION JOB TITLE: Senior Business Development & MA Manager (Health & Care) GRADE: HOURS: 8b 37.5 SPECIALISM: New Business, Mergers and Acquisitions SERVICE: Business Development LOCATION: Hybrid/Colchester Headquarters one day a week ACCOUNTABLE TO: Group Business Development & Enterprise Director LIAISON WITH: Group Business Development and Enterprise Director, Director of Bids, Executive Committee members, Chief Operating Officers and Directors in Health and Social, Subject Matter Experts across Health and Social Care JOB SUMMARY MAIN DUTIES & RESPONSIBILITIES Purpose of Role Operating with a high degree of autonomy and accountability, you will lead business development and M&A activity across social healthcare and government-facing markets, driving growth through proactive opportunity creation. Responsible for building a pipeline from scratch, influencing decision-makers ahead of formal procurement, and securing strategic commercial advantage. Expected to use initiative to shape approach, priorities, and engagement strategies with significant influence over execution. Key Responsibilities 1. Market Development & New Business (Health & Social Care) Identify, shape and convert opportunities across community equipment services (CES), Technology Enabled Care (TEC), and public health services such as sexual health and wellbeing. Engage confidently with directors, C-suite leaders, and senior external stakeholders, building and maintaining senior relationships with local authorities, Integrated Care Boards (ICBs), and system partners. Act as a key interface between internal leadership and external opportunities Lead opportunity qualification, positioning and win strategy. Work cross-functionally to ensure alignment inc. working with the Bid Director and other operational Directors to develop commercial models and propositions aligned to commissioner priorities. Apply sound commercial judgement to prioritise opportunities and allocate effort effectively Influence decision-making through credible, commercially grounded communication to define key target prospects in bid pipelines, frameworks, and procurement routes including the Provider Selection Regime (PSR). 2. Mergers & Acquisitions (Deal Origination to Completion) Evaluate potential M&A targets and business opportunities with a critical, data-informed approach Working with advisors and the team to source and originate acquisition opportunities across relevant markets. Review teasers and Information Memorandums and assess strategic fit. Lead early-stage screening and recommendation papers. Support valuation discussions and commercial structuring. Support negotiations for Heads of Terms. Coordinate and participate in financial, legal and commercial due diligence. Work with corporate finance, legal and corporate advisors. Drive deals through to completion and support integration planning. 3. Proposals, Bids & Strategic Reporting Support the development of proposals, bids, and tenders for commissioners and partners. Produce papers and reports for Executive Committee and Board. Qualified pipeline across health, public health and social care markets. Secure contracts with local authorities and ICBs. High-quality bids, proposals and board papers. Strong internal alignment across business development, finance, operations and legal. 4. Planning and Organisation Manage a complex and evolving pipeline with multiple stakeholders and timelines Prioritise competing demands without losing momentum or focus Operate independently with a high level of self-organisation and discipline Ensure consistent progress across business development and M&A activities Handle commercially sensitive and confidential information with discretion Maintain accurate and up-to-date records of pipeline activity and opportunities Use CRM systems and market intelligence tools to track and inform activity 5. Skills & Experience Strong experience in health and social care business development. Track record of selling into local authorities and/or ICBs. Experience in bidding, tendering and proposal development. Direct involvement in M&A transactions is desirable. Strong commercial and financial acumen. Excellent written communication with ability to produce board-quality outputs. 6. Personal Attributes Commercially sharp and outcome-focused. Comfortable operating in ambiguity. Credible with senior stakeholders. High ownership and delivery focus. Resilient and pragmatic. 7. Reporting Line Reports to Group Business Development and Enterprise Director. 8. Success Measures (First 12-18 Months) Pipeline built with clear conversion strategy. Contract wins across local authority and ICB markets. Delivery of viable M&A opportunities and at least one completed acquisition. Positive feedback from Executive Committee and Board. OTHER There may be a requirement to undertake other duties as reasonably required to support the organisation, which may include work at other organisations managed locations. This may also include work outside of the postholder's normal sphere of activities, including functions not detailed within this job description or working within another location, environment or NHS Trust. However, the postholder will not be required to undertake any function for which he or she is not trained or qualified to perform. Normal health & safety procedures would continue to apply and accountability remains with Provide. . click apply for full job details
Jun 03, 2026
Full time
Senior Business Development and M&A Manager 8b Main area Business Development Grade 8b Contract Permanent Hours Full time - 37.5 hours per week Job ref 828-PROVIDE4106 Employer Provide CIC Employer type NHS Site Provide HQ Town Colchester Salary £66,582 - £77,368 PA Salary period Yearly Closing 14/06/:59 Job overview Senior Business Development & M&A Manager Hybrid Health & Social Care High Impact High Trust This is not an account management role. This is about opening doors, creating opportunities and getting deals done. We're looking for someone commercially sharp, credible and confident enough to operate with senior leaders across local authorities, ICBs and health & care organisations. Someone who can spot opportunities early, shape them before procurement, and build relationships that lead to growth. You'll work across: Community Equipment Services (CES) Technology Enabled Care (TEC) Public Health and Wellbeing Mergers & Acquisitions Main duties of the job One day you could be meeting a Director of Adult Social Services about a £20m+ opportunity. The next, reviewing an acquisition target with advisors and shaping Heads of Terms. You'll need to be: Commercially intelligent Articulate and persuasive Very organised Comfortable with senior stakeholders Driven, resilient and proactive Able to work independently Experience in health and social care, public sector sales, commissioning, business development or M&A is important. A track record of winning work, influencing decision-makers and progressing complex deals matters more. If you can build trust quickly, think strategically and create momentum, we want to hear from you. Colchester HQ one day a week. Hybrid working. Working for our organisation Provide is an ambitious, employee owned Community Interest Company. We put people and purpose before profit and have strength in the diversity of our services. We deliver a broad range of health and social care services in the community, and are committed to making sure that they are safe, responsive and of high quality. Provide is owned by its employees and has primarily social objectives. Any profits we make are reinvested into the local community or back into delivering services. We work from a variety of community settings, such as community hospitals, community clinics, schools, nursing homes and primary care settings, as well as within people's homes to provide more than 40 services to children, families and adults across Essex, Dorset, East Anglia and the North of England. A highly respected, award winning health and social care provider. We expect our staff to demonstrate and uphold our values at all times: Vision: Transforming Lives Values: Care, Innovation and Compassion Mission: An ambitious, employee owned social enterprise, growing in size and influence. We transform lives by treating, caring and educating people. Provide is an equal opportunity employer committed to building a team that represents a variety of backgrounds, perspectives and skills, proud to have LGBT+, Ethnic Minority and Men's Networks. We welcome applicants from underrepresented groups. If you have the skills and experience for the job, please apply regardless of your background. Detailed job description and main responsibilities JOB DESCRIPTION JOB TITLE: Senior Business Development & MA Manager (Health & Care) GRADE: HOURS: 8b 37.5 SPECIALISM: New Business, Mergers and Acquisitions SERVICE: Business Development LOCATION: Hybrid/Colchester Headquarters one day a week ACCOUNTABLE TO: Group Business Development & Enterprise Director LIAISON WITH: Group Business Development and Enterprise Director, Director of Bids, Executive Committee members, Chief Operating Officers and Directors in Health and Social, Subject Matter Experts across Health and Social Care JOB SUMMARY MAIN DUTIES & RESPONSIBILITIES Purpose of Role Operating with a high degree of autonomy and accountability, you will lead business development and M&A activity across social healthcare and government-facing markets, driving growth through proactive opportunity creation. Responsible for building a pipeline from scratch, influencing decision-makers ahead of formal procurement, and securing strategic commercial advantage. Expected to use initiative to shape approach, priorities, and engagement strategies with significant influence over execution. Key Responsibilities 1. Market Development & New Business (Health & Social Care) Identify, shape and convert opportunities across community equipment services (CES), Technology Enabled Care (TEC), and public health services such as sexual health and wellbeing. Engage confidently with directors, C-suite leaders, and senior external stakeholders, building and maintaining senior relationships with local authorities, Integrated Care Boards (ICBs), and system partners. Act as a key interface between internal leadership and external opportunities Lead opportunity qualification, positioning and win strategy. Work cross-functionally to ensure alignment inc. working with the Bid Director and other operational Directors to develop commercial models and propositions aligned to commissioner priorities. Apply sound commercial judgement to prioritise opportunities and allocate effort effectively Influence decision-making through credible, commercially grounded communication to define key target prospects in bid pipelines, frameworks, and procurement routes including the Provider Selection Regime (PSR). 2. Mergers & Acquisitions (Deal Origination to Completion) Evaluate potential M&A targets and business opportunities with a critical, data-informed approach Working with advisors and the team to source and originate acquisition opportunities across relevant markets. Review teasers and Information Memorandums and assess strategic fit. Lead early-stage screening and recommendation papers. Support valuation discussions and commercial structuring. Support negotiations for Heads of Terms. Coordinate and participate in financial, legal and commercial due diligence. Work with corporate finance, legal and corporate advisors. Drive deals through to completion and support integration planning. 3. Proposals, Bids & Strategic Reporting Support the development of proposals, bids, and tenders for commissioners and partners. Produce papers and reports for Executive Committee and Board. Qualified pipeline across health, public health and social care markets. Secure contracts with local authorities and ICBs. High-quality bids, proposals and board papers. Strong internal alignment across business development, finance, operations and legal. 4. Planning and Organisation Manage a complex and evolving pipeline with multiple stakeholders and timelines Prioritise competing demands without losing momentum or focus Operate independently with a high level of self-organisation and discipline Ensure consistent progress across business development and M&A activities Handle commercially sensitive and confidential information with discretion Maintain accurate and up-to-date records of pipeline activity and opportunities Use CRM systems and market intelligence tools to track and inform activity 5. Skills & Experience Strong experience in health and social care business development. Track record of selling into local authorities and/or ICBs. Experience in bidding, tendering and proposal development. Direct involvement in M&A transactions is desirable. Strong commercial and financial acumen. Excellent written communication with ability to produce board-quality outputs. 6. Personal Attributes Commercially sharp and outcome-focused. Comfortable operating in ambiguity. Credible with senior stakeholders. High ownership and delivery focus. Resilient and pragmatic. 7. Reporting Line Reports to Group Business Development and Enterprise Director. 8. Success Measures (First 12-18 Months) Pipeline built with clear conversion strategy. Contract wins across local authority and ICB markets. Delivery of viable M&A opportunities and at least one completed acquisition. Positive feedback from Executive Committee and Board. OTHER There may be a requirement to undertake other duties as reasonably required to support the organisation, which may include work at other organisations managed locations. This may also include work outside of the postholder's normal sphere of activities, including functions not detailed within this job description or working within another location, environment or NHS Trust. However, the postholder will not be required to undertake any function for which he or she is not trained or qualified to perform. Normal health & safety procedures would continue to apply and accountability remains with Provide. . click apply for full job details
