Description Engine by Starling , was born out of Starling : the UK's first and leading digital bank. Today, Starling delivers intuitive, customer-centric tools to help over 4.6 million people and small businesses to be 'good with money'. We believe that great technology has the ability to empower customers to save, spend and manage their money in a new and transformative way. Engine is on a mission to promote this philosophy around the world. Engine is a cloud-native, bank-built SaaS platform. We provide a comprehensive and cloud-native solution to power banks around the world, who share our ambition of building businesses designed to evolve, innovate, and meet growing customer demands. The SaaS technology platform is now available to banks, building societies and credit unions around the world, enabling them to benefit from the modern digital features and efficient back-office processes that has helped Starling to achieve its success. At Engine, we follow five guiding principles: listen, keep it simple, do the right thing, own it, and aim for greatness. Having launched in 2022, we are a rapidly-growing organisation who adopts the same agile mindset as our technology. As such, we embrace change, the reimagination of processes and have cultivated an environment where our colleagues - and partners - can design, build and collaborate openly, with a strong degree of ownership and empowerment to get things done. Hybrid Working Engine is headquartered in London, with offices in Dublin, Sydney, Dubai, Toronto and New York. This role will be based in London. We have a hybrid approach to working at Engine - our preference is that you're located within a commutable distance of London (Liverpool Street) to enable in-person collaboration and interaction with your team. Travel (including international) will likely be necessary on an ad hoc basis, depending on the client and nature of the engagement. About the Role The role offers the opportunity to meet with a wide range of potential clients, listen to their needs and explore how Engine can offer a solution for growth and transformation. Working closely with Client Engineering and Product teams, you will help to create, shape and develop trusted and long-term relationships for Engine - alongside our consulting and implementation partners - who we collaborate with frequently. We're looking for a versatile and creative individual to undertake this role, who enjoys the challenge of a varied and collaborative position, and can offer first-hand experience in Central Eastern European markets. Our BD Consultants enjoy problem solving, getting to the detail without losing sight of the big picture, and making a tangible impact on how banks can launch successful and innovative propositions. What you'll get to do Supporting early stage conversations, running client workshops and demos, whilst identifying opportunities across Central Eastern Europe Contributing to marketing activities and conferences, elevating the awareness and understanding of Engine's brand and market positioning, ensuring we build a reputation based on trust and excellence Fostering and maintaining strong relationships with our implementation partners, driving collaborative business development activities and go-to-market strategies Co-ordinating platform requirements for the European market into the product roadmap Taking ownership of selected strategic opportunities, where we encourage you to try something new or hone your existing skillset Acting as the advocate and voice of the client throughout the relationship, offering transparency and building trust, with the ability to distil and understand their strategic vision and needs Project managing opportunities, bringing different domains of the business together to offer subject matter expertise and specialist insight about Engine's solution Managing commercial and contractual conversations Working with our Client Solutions teams through Discovery and Delivery phases, providing relationship-based and commercial support Problem solving: conducting structured analysis and presentations to evidence how - and why - Engine can address the issues banks are facing today Future development We want to develop future leaders by giving people the opportunity to move between teams and build experience in a variety of roles, in Business Development, Product Management, Delivery and Engineering. At the same time, we are expanding internationally and establishing regional offices in key markets around the world. We expect that, after an initial period in Business Development, you will have the option (but not the obligation) to move to a new role, either in a different function, or in a different part of the world. Requirements You have worked for 3+ years in a reputable consulting organisation, where you gained experience and exposure across a number of banks and situations in Central Eastern Europe, and now want to apply your advisory skills into practice You have experience of the financial services industry (ideally retail or business banking) and an understanding of the challenges relating to bank IT systems and change management Your skills You possess native or fluent German, Italian and/or CEE language skills (additional European languages being also a plus) You are highly proactive, and an avid learner - rapidly assimilating technical concepts alongside a variety of client issues, needs and concerns You have the confidence to ask insightful questions and engage in conversation with senior bank executives You embrace autonomy in a highly collaborative team with a flat structure You have strong presentation, facilitation and communication skills You possess strong attention to detail, without sacrificing the wider picture - articulating a value proposition through its constituent parts You can adapt your communication style to different stakeholders (senior clients, consulting organisations and engineering functions, for example) Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Initial video interview with a member of the Business Development team (45 minutes) A secondary, deeper interview, with additional members of the team - including our Regional Director for Europe. This is preferably hosted in our London office, and may include the opportunity to present to a portion of the team (60 minutes) Final interview with Engine's Chief Commercial Officer (45 minutes) Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Mar 12, 2026
Full time
Description Engine by Starling , was born out of Starling : the UK's first and leading digital bank. Today, Starling delivers intuitive, customer-centric tools to help over 4.6 million people and small businesses to be 'good with money'. We believe that great technology has the ability to empower customers to save, spend and manage their money in a new and transformative way. Engine is on a mission to promote this philosophy around the world. Engine is a cloud-native, bank-built SaaS platform. We provide a comprehensive and cloud-native solution to power banks around the world, who share our ambition of building businesses designed to evolve, innovate, and meet growing customer demands. The SaaS technology platform is now available to banks, building societies and credit unions around the world, enabling them to benefit from the modern digital features and efficient back-office processes that has helped Starling to achieve its success. At Engine, we follow five guiding principles: listen, keep it simple, do the right thing, own it, and aim for greatness. Having launched in 2022, we are a rapidly-growing organisation who adopts the same agile mindset as our technology. As such, we embrace change, the reimagination of processes and have cultivated an environment where our colleagues - and partners - can design, build and collaborate openly, with a strong degree of ownership and empowerment to get things done. Hybrid Working Engine is headquartered in London, with offices in Dublin, Sydney, Dubai, Toronto and New York. This role will be based in London. We have a hybrid approach to working at Engine - our preference is that you're located within a commutable distance of London (Liverpool Street) to enable in-person collaboration and interaction with your team. Travel (including international) will likely be necessary on an ad hoc basis, depending on the client and nature of the engagement. About the Role The role offers the opportunity to meet with a wide range of potential clients, listen to their needs and explore how Engine can offer a solution for growth and transformation. Working closely with Client Engineering and Product teams, you will help to create, shape and develop trusted and long-term relationships for Engine - alongside our consulting and implementation partners - who we collaborate with frequently. We're looking for a versatile and creative individual to undertake this role, who enjoys the challenge of a varied and collaborative position, and can offer first-hand experience in Central Eastern European markets. Our BD Consultants enjoy problem solving, getting to the detail without losing sight of the big picture, and making a tangible impact on how banks can launch successful and innovative propositions. What you'll get to do Supporting early stage conversations, running client workshops and demos, whilst identifying opportunities across Central Eastern Europe Contributing to marketing activities and conferences, elevating the awareness and understanding of Engine's brand and market positioning, ensuring we build a reputation based on trust and excellence Fostering and maintaining strong relationships with our implementation partners, driving collaborative business development activities and go-to-market strategies Co-ordinating platform requirements for the European market into the product roadmap Taking ownership of selected strategic opportunities, where we encourage you to try something new or hone your existing skillset Acting as the advocate and voice of the client throughout the relationship, offering transparency and building trust, with the ability to distil and understand their strategic vision and needs Project managing opportunities, bringing different domains of the business together to offer subject matter expertise and specialist insight about Engine's solution Managing commercial and contractual conversations Working with our Client Solutions teams through Discovery and Delivery phases, providing relationship-based and commercial support Problem solving: conducting structured analysis and presentations to evidence how - and why - Engine can address the issues banks are facing today Future development We want to develop future leaders by giving people the opportunity to move between teams and build experience in a variety of roles, in Business Development, Product Management, Delivery and Engineering. At the same time, we are expanding internationally and establishing regional offices in key markets around the world. We expect that, after an initial period in Business Development, you will have the option (but not the obligation) to move to a new role, either in a different function, or in a different part of the world. Requirements You have worked for 3+ years in a reputable consulting organisation, where you gained experience and exposure across a number of banks and situations in Central Eastern Europe, and now want to apply your advisory skills into practice You have experience of the financial services industry (ideally retail or business banking) and an understanding of the challenges relating to bank IT systems and change management Your skills You possess native or fluent German, Italian and/or CEE language skills (additional European languages being also a plus) You are highly proactive, and an avid learner - rapidly assimilating technical concepts alongside a variety of client issues, needs and concerns You have the confidence to ask insightful questions and engage in conversation with senior bank executives You embrace autonomy in a highly collaborative team with a flat structure You have strong presentation, facilitation and communication skills You possess strong attention to detail, without sacrificing the wider picture - articulating a value proposition through its constituent parts You can adapt your communication style to different stakeholders (senior clients, consulting organisations and engineering functions, for example) Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Initial video interview with a member of the Business Development team (45 minutes) A secondary, deeper interview, with additional members of the team - including our Regional Director for Europe. This is preferably hosted in our London office, and may include the opportunity to present to a portion of the team (60 minutes) Final interview with Engine's Chief Commercial Officer (45 minutes) Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Salary: Dependent upon experience and qualifications Report To: Board Application Deadline: 31st March 2026 We are seeking highly motivated and experienced professional to join our team as Partner Designate. This role is intended for individuals who are currently on, or working towards, a pathway to becoming a Partner. The successful candidates will play crucial role in driving the firm's growth, managing client relationships, and leading teams of dedicated professionals. This position is part of our succession planning strategy and is essential for supporting our ambitious growth plans throughout Wales. This role involves opening and developing an office in Monmouthshire from the ground up, providing an exciting opportunity to grow your own client base and establish a new presence in the area. Key Responsibilities Client Management: Build and maintain strong relationships with clients, providing strategic advice and ensuring high levels of client satisfaction. Business Development: Identify and pursue new business opportunities, contributing to the firm's growth and expansion. Leadership: Lead and mentor a team of professionals, fostering a culture of excellence and continuous improvement. Financial Management: Oversee financial performance, including budgeting, forecasting, and financial reporting. Compliance: Ensure compliance with all relevant regulations and standards, maintaining the firm's reputation for integrity and professionalism. Strategic Planning: Contribute to the development and implementation of the firm's strategic plan, aligning team goals with overall business objectives. Staff Development: Promote the professional growth of team members through ongoing training, coaching, and mentorship programs. Coaching and Mentorship: Provide guidance and support to staff, helping them achieve their career goals and develop their skills. Company Culture At Bevan Buckland LLP, we believe in fostering a supportive and inclusive work environment where every team member can thrive. Our culture is built on the following principles: Collaboration: We work together as a team, sharing knowledge and expertise to achieve the best outcomes for our clients. Professional Development: We are committed to the continuous growth and development of our staff, offering training programs and opportunities for career advancement. Integrity: We uphold the highest standards of integrity and professionalism in all our dealings. Client-Centric Approach: We prioritise our clients' needs and strive to exceed their expectations with every interaction. Community Engagement: We are dedicated to giving back to the community and supporting local initiatives. Work-Life Balance: We understand the importance of work-life balance and offer flexible working arrangements to support our employees' well being. Qualifications Professional Certification: ACA, ACCA, or CTA qualification. Practising Certificate: ACCA or ACA candidates must hold a valid Practising Certificate. Responsible Individual Certification: ACCA or ACA candidates must be a certified Responsible Individual or be willing to undertake this. Experience: Minimum of 8 years of experience in accountancy or business advisory, with a proven track record of success in a senior role. Leadership Skills: Strong leadership and team management skills, with the ability to inspire and motivate others. Client Focus: Excellent client management skills, with a focus on delivering exceptional service. Business Acumen: Strong business development skills, with the ability to identify and capitalise on new opportunities. Communication: Excellent communication and interpersonal skills, with the ability to build relationships at all levels. Integrity: High ethical standards and a commitment to maintaining the firm's reputation for integrity and professionalism. Competitive salary and performance-based bonuses. Comprehensive benefits package, including health insurance, company pension scheme, electric vehicle scheme, family friendly policies and enhanced sickness, maternity, paternity, and annual leave. Opportunities for professional development and career progression. Supportive and collaborative work environment. Our Values Quality Quality drives our reputation Being proud of our work Personal responsibility Exceeding expectations Excellence Enthusiasm Integrity Being accountable for your decisions, actions, and behaviours Challenge yourself and others Courage and authenticity Consulting when uncertain Professional standards (objectivity independence) Honesty and candour in approach Work Life Balance Importance of teamwork to drive fairness in work life balance Appreciation of long hours at peak times Continuous communication Honesty regarding capacity Recruiting the right people Respect the policies of the Firm (e.g., core hours) Teamwork Operational excellence Compromise flexibility Personal accountability Innovation Empathy/consideration for others Working together to achieve a shared goal Respect Treat people the way you would like to be treated Respect breeds a better working environment Respecting the qualities of all the roles making up 'our firm' Respect and knowledge of our core policies Gaining respect through your actions Training and improvement of systems (avoid blame culture!) Sharing the work fairly (workload and learning opportunities) Communication around deadlines Appreciation of each other (Kudos) Timely and constructive feedback Being inclusive Consistency of application
Mar 12, 2026
Full time
Salary: Dependent upon experience and qualifications Report To: Board Application Deadline: 31st March 2026 We are seeking highly motivated and experienced professional to join our team as Partner Designate. This role is intended for individuals who are currently on, or working towards, a pathway to becoming a Partner. The successful candidates will play crucial role in driving the firm's growth, managing client relationships, and leading teams of dedicated professionals. This position is part of our succession planning strategy and is essential for supporting our ambitious growth plans throughout Wales. This role involves opening and developing an office in Monmouthshire from the ground up, providing an exciting opportunity to grow your own client base and establish a new presence in the area. Key Responsibilities Client Management: Build and maintain strong relationships with clients, providing strategic advice and ensuring high levels of client satisfaction. Business Development: Identify and pursue new business opportunities, contributing to the firm's growth and expansion. Leadership: Lead and mentor a team of professionals, fostering a culture of excellence and continuous improvement. Financial Management: Oversee financial performance, including budgeting, forecasting, and financial reporting. Compliance: Ensure compliance with all relevant regulations and standards, maintaining the firm's reputation for integrity and professionalism. Strategic Planning: Contribute to the development and implementation of the firm's strategic plan, aligning team goals with overall business objectives. Staff Development: Promote the professional growth of team members through ongoing training, coaching, and mentorship programs. Coaching and Mentorship: Provide guidance and support to staff, helping them achieve their career goals and develop their skills. Company Culture At Bevan Buckland LLP, we believe in fostering a supportive and inclusive work environment where every team member can thrive. Our culture is built on the following principles: Collaboration: We work together as a team, sharing knowledge and expertise to achieve the best outcomes for our clients. Professional Development: We are committed to the continuous growth and development of our staff, offering training programs and opportunities for career advancement. Integrity: We uphold the highest standards of integrity and professionalism in all our dealings. Client-Centric Approach: We prioritise our clients' needs and strive to exceed their expectations with every interaction. Community Engagement: We are dedicated to giving back to the community and supporting local initiatives. Work-Life Balance: We understand the importance of work-life balance and offer flexible working arrangements to support our employees' well being. Qualifications Professional Certification: ACA, ACCA, or CTA qualification. Practising Certificate: ACCA or ACA candidates must hold a valid Practising Certificate. Responsible Individual Certification: ACCA or ACA candidates must be a certified Responsible Individual or be willing to undertake this. Experience: Minimum of 8 years of experience in accountancy or business advisory, with a proven track record of success in a senior role. Leadership Skills: Strong leadership and team management skills, with the ability to inspire and motivate others. Client Focus: Excellent client management skills, with a focus on delivering exceptional service. Business Acumen: Strong business development skills, with the ability to identify and capitalise on new opportunities. Communication: Excellent communication and interpersonal skills, with the ability to build relationships at all levels. Integrity: High ethical standards and a commitment to maintaining the firm's reputation for integrity and professionalism. Competitive salary and performance-based bonuses. Comprehensive benefits package, including health insurance, company pension scheme, electric vehicle scheme, family friendly policies and enhanced sickness, maternity, paternity, and annual leave. Opportunities for professional development and career progression. Supportive and collaborative work environment. Our Values Quality Quality drives our reputation Being proud of our work Personal responsibility Exceeding expectations Excellence Enthusiasm Integrity Being accountable for your decisions, actions, and behaviours Challenge yourself and others Courage and authenticity Consulting when uncertain Professional standards (objectivity independence) Honesty and candour in approach Work Life Balance Importance of teamwork to drive fairness in work life balance Appreciation of long hours at peak times Continuous communication Honesty regarding capacity Recruiting the right people Respect the policies of the Firm (e.g., core hours) Teamwork Operational excellence Compromise flexibility Personal accountability Innovation Empathy/consideration for others Working together to achieve a shared goal Respect Treat people the way you would like to be treated Respect breeds a better working environment Respecting the qualities of all the roles making up 'our firm' Respect and knowledge of our core policies Gaining respect through your actions Training and improvement of systems (avoid blame culture!) Sharing the work fairly (workload and learning opportunities) Communication around deadlines Appreciation of each other (Kudos) Timely and constructive feedback Being inclusive Consistency of application
Dutch Speaking Customer Service Advisor Location: Edinburgh Days/Hours: Monday to Friday (8am-16:30) Our client is currently recruiting for a Dutch Speaking Customer Service Advisor to join their growing team in Edinburgh. This is an exciting opportunity to build a career within a fast-paced travel environment, delivering outstanding support to customers across multiple channels. The Role As a Dutch Speaking Customer Service Advisor , you will manage a high volume of customer contacts across phone, live chat, and email. Working within a call centre and customer service environment, you'll take full ownership of travel-related queries, resolving issues end-to-end while ensuring every interaction reflects professionalism, accuracy, and care. Key Responsibilities Accurately manage a high volume of customer contacts across phone, live chat, and email in line with policies and compliance standards. Take full ownership of customer concerns, resolving travel-related issues from start to finish. Work collaboratively within a high-performing team to achieve shared goals. Meet and exceed service and performance targets including CSAT, QA scores, and AHT. Stay up to date with company policies and travel product updates. Identify opportunities for process improvement and proactively share feedback. Represent our client's professionalism, culture, and values in every interaction. Maintain strong attendance, professionalism, and schedule adherence. About You You are customer-centric, passionate about travel, and thrive on solving problems while creating positive experiences for every traveller. You build rapport quickly, remain calm under pressure, and take pride in delivering exceptional service across all communication channels. As a successful Dutch Speaking Customer Service Advisor , you are motivated by clear goals and take ownership of your performance, consistently achieving quality, efficiency, and customer satisfaction targets. You excel in fast-paced, metrics-driven environments, confidently managing multiple systems and conversations simultaneously. You value teamwork, reliability, and continuous improvement - actively engaging in feedback and coaching to refine your skills and grow your career as a Dutch Speaking Customer Service Advisor . Skills & Experience Previous customer service experience, ideally within a contact centre or call centre customer services environment. Fluent in English and Dutch (written and verbal). Strong communication, problem-solving, and multitasking skills. Ability to manage dual web chats with excellent typing speed and accuracy. Confident using computer systems and able to learn new platforms quickly. Calm, logical approach when handling challenging situations. Proven track record of achieving KPIs and performance targets. Adaptable, motivated, and eager to learn in a dynamic environment. Travel & Tourism industry experience (desirable but not essential). Benefits Our client offers a competitive package designed to reward performance and support wellbeing: 33 days annual leave (including bank holidays). 3 additional days for parents/guardians plus extra long-service leave after 10+ years. $600 USD annually in travel credits to use on your next adventure. Monthly performance-based bonuses and $450 USD refer-a-friend scheme. Health cashback plan (dental, optical, physiotherapy, and more). Employee Assistance Programme and enhanced sick pay. Enhanced maternity, paternity, and adoption policies. Life insurance (4x annual salary). Hybrid working options (based on performance). Free on-site gym or discounted memberships. Continuous learning and genuine career progression opportunities. Birthday and service anniversary celebrations. Regular team events, social activities, and recognition programmes. If you're a driven, bilingual professional looking to join a thriving travel business in Edinburgh, this Dutch Speaking Customer Service Advisor opportunity could be your next career move. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
Mar 12, 2026
Full time
Dutch Speaking Customer Service Advisor Location: Edinburgh Days/Hours: Monday to Friday (8am-16:30) Our client is currently recruiting for a Dutch Speaking Customer Service Advisor to join their growing team in Edinburgh. This is an exciting opportunity to build a career within a fast-paced travel environment, delivering outstanding support to customers across multiple channels. The Role As a Dutch Speaking Customer Service Advisor , you will manage a high volume of customer contacts across phone, live chat, and email. Working within a call centre and customer service environment, you'll take full ownership of travel-related queries, resolving issues end-to-end while ensuring every interaction reflects professionalism, accuracy, and care. Key Responsibilities Accurately manage a high volume of customer contacts across phone, live chat, and email in line with policies and compliance standards. Take full ownership of customer concerns, resolving travel-related issues from start to finish. Work collaboratively within a high-performing team to achieve shared goals. Meet and exceed service and performance targets including CSAT, QA scores, and AHT. Stay up to date with company policies and travel product updates. Identify opportunities for process improvement and proactively share feedback. Represent our client's professionalism, culture, and values in every interaction. Maintain strong attendance, professionalism, and schedule adherence. About You You are customer-centric, passionate about travel, and thrive on solving problems while creating positive experiences for every traveller. You build rapport quickly, remain calm under pressure, and take pride in delivering exceptional service across all communication channels. As a successful Dutch Speaking Customer Service Advisor , you are motivated by clear goals and take ownership of your performance, consistently achieving quality, efficiency, and customer satisfaction targets. You excel in fast-paced, metrics-driven environments, confidently managing multiple systems and conversations simultaneously. You value teamwork, reliability, and continuous improvement - actively engaging in feedback and coaching to refine your skills and grow your career as a Dutch Speaking Customer Service Advisor . Skills & Experience Previous customer service experience, ideally within a contact centre or call centre customer services environment. Fluent in English and Dutch (written and verbal). Strong communication, problem-solving, and multitasking skills. Ability to manage dual web chats with excellent typing speed and accuracy. Confident using computer systems and able to learn new platforms quickly. Calm, logical approach when handling challenging situations. Proven track record of achieving KPIs and performance targets. Adaptable, motivated, and eager to learn in a dynamic environment. Travel & Tourism industry experience (desirable but not essential). Benefits Our client offers a competitive package designed to reward performance and support wellbeing: 33 days annual leave (including bank holidays). 3 additional days for parents/guardians plus extra long-service leave after 10+ years. $600 USD annually in travel credits to use on your next adventure. Monthly performance-based bonuses and $450 USD refer-a-friend scheme. Health cashback plan (dental, optical, physiotherapy, and more). Employee Assistance Programme and enhanced sick pay. Enhanced maternity, paternity, and adoption policies. Life insurance (4x annual salary). Hybrid working options (based on performance). Free on-site gym or discounted memberships. Continuous learning and genuine career progression opportunities. Birthday and service anniversary celebrations. Regular team events, social activities, and recognition programmes. If you're a driven, bilingual professional looking to join a thriving travel business in Edinburgh, this Dutch Speaking Customer Service Advisor opportunity could be your next career move. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
M&A Transactions Tax Associate Director Glasgow £75,000 - £95,000 (hybrid work model & wider benefits) We're partnering with a Big 4 global professional services firm that's expanding its market-leading M&A Tax team with a key Associate Director hire. This is a unique opportunity to work on high-profile European buy-outs, advising major private equity and infrastructure clients, and engaging with a top-tier portfolio. If you're looking to join a high-performing team at the forefront of international M&A tax advisory, this could be the ideal next step. Your New Role: Collaborate with a wide range of clients, including private equity firms, infrastructure investors, multinationals, and emerging capital providers. Be involved across the full deal life cycle; including due diligence, structuring, documentation, post-deal integration, and exit readiness. Support client growth through business development initiatives. Build and share technical expertise through ongoing training and mentoring opportunities. Why consider this role and firm? Hybrid working policy with the flexibility to work from home for two days per week Benefits allowance worth £5,000 Private Medical Insurance Annual Bonus Scheme based on firm wide & personal performance Enhanced Maternity and Paternity What you'll need to succeed: ACA/CTA/ACCA qualified You will come from a professional services background having worked in M&A tax Experience managing and delivering tax advisory projects Excellent communication and project management skills Want to find out more about this role? If you believe that this position is of interest or would like to find out more information, call Victoria Walker on or email As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Mar 12, 2026
Full time
M&A Transactions Tax Associate Director Glasgow £75,000 - £95,000 (hybrid work model & wider benefits) We're partnering with a Big 4 global professional services firm that's expanding its market-leading M&A Tax team with a key Associate Director hire. This is a unique opportunity to work on high-profile European buy-outs, advising major private equity and infrastructure clients, and engaging with a top-tier portfolio. If you're looking to join a high-performing team at the forefront of international M&A tax advisory, this could be the ideal next step. Your New Role: Collaborate with a wide range of clients, including private equity firms, infrastructure investors, multinationals, and emerging capital providers. Be involved across the full deal life cycle; including due diligence, structuring, documentation, post-deal integration, and exit readiness. Support client growth through business development initiatives. Build and share technical expertise through ongoing training and mentoring opportunities. Why consider this role and firm? Hybrid working policy with the flexibility to work from home for two days per week Benefits allowance worth £5,000 Private Medical Insurance Annual Bonus Scheme based on firm wide & personal performance Enhanced Maternity and Paternity What you'll need to succeed: ACA/CTA/ACCA qualified You will come from a professional services background having worked in M&A tax Experience managing and delivering tax advisory projects Excellent communication and project management skills Want to find out more about this role? If you believe that this position is of interest or would like to find out more information, call Victoria Walker on or email As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Select how often (in days) to receive an alert: Director, IT Digital Partner - International Business Date: Feb 27, 2026 Location(s): Winnersh, GB, RG41 5TS We Make Life More Rewarding and Dignified Location: Winnersh Department: Information Technology Summary The Director, IT Digital Partner is a senior technology leadership role responsible for partnering with enterprise business leaders to shape and deliver digital, data, and AI-enabled strategies that drive sustainable business outcomes. Reporting to the Vice President & Chief Information Officer, this role serves as a trusted advisor and strategic partner across multiple value chains, ensuring technology investments are aligned with business priorities, regulatory requirements, and long term enterprise architecture standards. The role leads multi year technology roadmaps, oversees complex platform transformations, and fosters a digital first, data driven culture across a global, regulated environment. Responsibilities Serve as the primary digital partner to senior business and functional leaders, translating business strategies into actionable, multi year technology roadmaps. Lead large scale digital and platform transformations across ERP, CRM, PLM, QMS, analytics, and customer experience platforms. Establish and govern secure, scalable, and compliant enterprise architectures, including cloud, data, integration, and AI capabilities. Drive innovation through the adoption of advanced analytics, automation, AI, and emerging technologies. Build, lead, and develop high performing global technology teams and operating models. Own financial management, including budgeting, forecasting, and strategic vendor partnerships. Ensure adherence to regulatory, quality, security, privacy, and validation requirements in highly regulated environments. Foster strong collaboration across IT and business teams, positioning IT as a strategic enabler of enterprise value. Partner with executives and business leaders to define and deliver measurable digital and technology outcomes. Design and oversee implementation of enterprise platforms and integrations supporting end to end business processes. Establish governance frameworks for data quality, security, risk management, and compliance. Lead change management efforts to support adoption of new technologies and ways of working. Monitor technology performance, resilience, and continuous improvement across supported platforms. Represent IT as a thought leader internally and externally, leveraging industry best practices and insights. Essential Functions of the Role Communicate effectively via email, phone, and virtual platforms. Collaborate across departments to support organizational goals. Participate in cross functional meetings and initiatives. Maintain and analyze data using tools like Excel, SAP, or HRIS systems. Prepare reports and dashboards for internal stakeholders. Ensure data accuracy and confidentiality in compliance with company and legal standards. Manage multiple priorities and deadlines in a fast paced environment. Lead or support special projects aligned with departmental objectives. Demonstrate initiative in identifying process improvements or automation opportunities. Serve as a point of contact for internal and external stakeholders. Resolve inquiries and issues with professionalism and discretion. Provide guidance on policies, procedures, and benefits (where applicable). Adhere to company policies, including those related to ADA, data privacy, and ethics. Maintain secure handling of sensitive information. Support audits and regulatory reporting as needed. Vision setting and alignment with business strategy. High level decision making and resource allocation. Oversight of compliance, risk, and organizational culture. Education & Work Requirements Bachelor's Degree with a minimum of 15 years of related experience Education & Work Preferences 15+ years of progressive IT experience, including 10+ years in senior leadership or enterprise platform roles. Demonstrated experience leading large scale digital or enterprise platform transformations. Experience working in regulated industries such as life sciences, medical devices, or pharmaceuticals. Proven ability to manage complex, global stakeholder environments and executive relationships. Preferred: Master's degree or MBA. Experience across multiple enterprise platforms (e.g., ERP, CRM, PLM, analytics, cloud). Background in agile, DevOps, and modern product or platform operating models. Industry thought leadership, consulting, or transformation program experience. Global work experience and comfort operating across geographies and cultures. Be Agile - Innovates and adapts quickly, approaching change with curiosity while persisting through obstacles. Be Customer Centric - Considers the needs, experiences and feedback of customers in all we do. Be People Focused - Builds trust and collaborates with an inclusive and empathetic approach. Be Performance Driven - Operates with an ownership mindset, driving meaningful outcomes. Live The Schneiders' Legacy, Our Noble Purpose - Passionately serves Our Mission and Vision, while demonstrating the Immutable Principles. The anticipated base salary range for this position is £120,000 - £160,000, depending on experience or other legitimate business factors This position is also eligible to participate in the Hollister discretionary Corporate Bonus Scheme. Performance related Annual Salary Review. Group Personal Pension Scheme with 8.5% employer contribution. Private Healthcare Insurance covering you and your family members. Life Insurance Cover at x10 base salary. Group Income Protection Scheme. 25 days annual leave + Bank Holidays (pro rated for part time Associates), with the option to buy/sell annual leave. Comprehensive Employee Assistance Programme. Enhanced Family Friendly policies. About Hollister Incorporated About Hollister Incorporated Hollister Incorporated is an independent, employee owned company that develops, manufactures and markets healthcare products worldwide. The company spearheads the advancement of innovative products for ostomy care, continence care and critical care, and also creates educational support materials for patients and healthcare professionals. Headquartered in Libertyville, Illinois, Hollister has manufacturing and distribution centres on three continents and sells in nearly 80 countries. Hollister is a wholly owned subsidiary of The Firm of John Dickinson Schneider, Inc., and is guided both by its Mission to make life more rewarding and dignified for people who use our products and services, as well as its Vision to grow and prosper as an independent, employee owned company, and in the process, to become better human beings. EOE Statement All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Job Segment: Compliance, Law, Risk Management, Information Technology, IT Architecture, Legal, Technology, Finance
Mar 12, 2026
Full time
Select how often (in days) to receive an alert: Director, IT Digital Partner - International Business Date: Feb 27, 2026 Location(s): Winnersh, GB, RG41 5TS We Make Life More Rewarding and Dignified Location: Winnersh Department: Information Technology Summary The Director, IT Digital Partner is a senior technology leadership role responsible for partnering with enterprise business leaders to shape and deliver digital, data, and AI-enabled strategies that drive sustainable business outcomes. Reporting to the Vice President & Chief Information Officer, this role serves as a trusted advisor and strategic partner across multiple value chains, ensuring technology investments are aligned with business priorities, regulatory requirements, and long term enterprise architecture standards. The role leads multi year technology roadmaps, oversees complex platform transformations, and fosters a digital first, data driven culture across a global, regulated environment. Responsibilities Serve as the primary digital partner to senior business and functional leaders, translating business strategies into actionable, multi year technology roadmaps. Lead large scale digital and platform transformations across ERP, CRM, PLM, QMS, analytics, and customer experience platforms. Establish and govern secure, scalable, and compliant enterprise architectures, including cloud, data, integration, and AI capabilities. Drive innovation through the adoption of advanced analytics, automation, AI, and emerging technologies. Build, lead, and develop high performing global technology teams and operating models. Own financial management, including budgeting, forecasting, and strategic vendor partnerships. Ensure adherence to regulatory, quality, security, privacy, and validation requirements in highly regulated environments. Foster strong collaboration across IT and business teams, positioning IT as a strategic enabler of enterprise value. Partner with executives and business leaders to define and deliver measurable digital and technology outcomes. Design and oversee implementation of enterprise platforms and integrations supporting end to end business processes. Establish governance frameworks for data quality, security, risk management, and compliance. Lead change management efforts to support adoption of new technologies and ways of working. Monitor technology performance, resilience, and continuous improvement across supported platforms. Represent IT as a thought leader internally and externally, leveraging industry best practices and insights. Essential Functions of the Role Communicate effectively via email, phone, and virtual platforms. Collaborate across departments to support organizational goals. Participate in cross functional meetings and initiatives. Maintain and analyze data using tools like Excel, SAP, or HRIS systems. Prepare reports and dashboards for internal stakeholders. Ensure data accuracy and confidentiality in compliance with company and legal standards. Manage multiple priorities and deadlines in a fast paced environment. Lead or support special projects aligned with departmental objectives. Demonstrate initiative in identifying process improvements or automation opportunities. Serve as a point of contact for internal and external stakeholders. Resolve inquiries and issues with professionalism and discretion. Provide guidance on policies, procedures, and benefits (where applicable). Adhere to company policies, including those related to ADA, data privacy, and ethics. Maintain secure handling of sensitive information. Support audits and regulatory reporting as needed. Vision setting and alignment with business strategy. High level decision making and resource allocation. Oversight of compliance, risk, and organizational culture. Education & Work Requirements Bachelor's Degree with a minimum of 15 years of related experience Education & Work Preferences 15+ years of progressive IT experience, including 10+ years in senior leadership or enterprise platform roles. Demonstrated experience leading large scale digital or enterprise platform transformations. Experience working in regulated industries such as life sciences, medical devices, or pharmaceuticals. Proven ability to manage complex, global stakeholder environments and executive relationships. Preferred: Master's degree or MBA. Experience across multiple enterprise platforms (e.g., ERP, CRM, PLM, analytics, cloud). Background in agile, DevOps, and modern product or platform operating models. Industry thought leadership, consulting, or transformation program experience. Global work experience and comfort operating across geographies and cultures. Be Agile - Innovates and adapts quickly, approaching change with curiosity while persisting through obstacles. Be Customer Centric - Considers the needs, experiences and feedback of customers in all we do. Be People Focused - Builds trust and collaborates with an inclusive and empathetic approach. Be Performance Driven - Operates with an ownership mindset, driving meaningful outcomes. Live The Schneiders' Legacy, Our Noble Purpose - Passionately serves Our Mission and Vision, while demonstrating the Immutable Principles. The anticipated base salary range for this position is £120,000 - £160,000, depending on experience or other legitimate business factors This position is also eligible to participate in the Hollister discretionary Corporate Bonus Scheme. Performance related Annual Salary Review. Group Personal Pension Scheme with 8.5% employer contribution. Private Healthcare Insurance covering you and your family members. Life Insurance Cover at x10 base salary. Group Income Protection Scheme. 25 days annual leave + Bank Holidays (pro rated for part time Associates), with the option to buy/sell annual leave. Comprehensive Employee Assistance Programme. Enhanced Family Friendly policies. About Hollister Incorporated About Hollister Incorporated Hollister Incorporated is an independent, employee owned company that develops, manufactures and markets healthcare products worldwide. The company spearheads the advancement of innovative products for ostomy care, continence care and critical care, and also creates educational support materials for patients and healthcare professionals. Headquartered in Libertyville, Illinois, Hollister has manufacturing and distribution centres on three continents and sells in nearly 80 countries. Hollister is a wholly owned subsidiary of The Firm of John Dickinson Schneider, Inc., and is guided both by its Mission to make life more rewarding and dignified for people who use our products and services, as well as its Vision to grow and prosper as an independent, employee owned company, and in the process, to become better human beings. EOE Statement All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Job Segment: Compliance, Law, Risk Management, Information Technology, IT Architecture, Legal, Technology, Finance
Are you ready to take the next step in your career with a highly respected, expanding brokerage? Our client is known for delivering exceptional, tailored insurance solutions and truly understanding the industries they serve. They're now looking for a motivated professional to join their team and help grow their general insurance division. With a supportive, collaborative culture and genuine opportunities for career progression, this is the perfect chance to thrive in a business that values its people as much as its clients. We are seeking a Senior Commercial Account Handler to join the organisation, based in the Reading area. This is a full-time permanent post, attracting a salary of up to £45,000 depending on experience and background . The Role The purpose of the role is to manage a portfolio of existing insurance business, with a focus on larger, more complex commercial cases, acting as a trusted advisor to both clients and colleagues. Processing and negotiating with clients and underwriters on new business and renewals Issuing of relevant documentation, ensuring it is accurate and compliant Assisting in the handling of claims Supporting the Account Executives Providing exceptional service to customers and building strong, long-term relationships Acting as a go-to colleague and contributing to team knowledge Opportunity to coach, mentor and support junior team members as the business continues to grow The successful candidate must have: Strong commercial or corporate insurance experience, ideally with mid-market or complex risks Acturis experience Cert CII qualified (or wanting to study towards it) Excellent customer service skills Proven track record of retention and relationship building Passion for professionalism and the insurance industry Excellent communication skills Knowledge of FCA, DPA etc. In return, you can expect a fun working environment, a competitive package, and future career opportunities including development into leadership or mentoring roles. Elite Staffing Solutions are acting as an Employment Agency on this vacancy.
Mar 12, 2026
Full time
Are you ready to take the next step in your career with a highly respected, expanding brokerage? Our client is known for delivering exceptional, tailored insurance solutions and truly understanding the industries they serve. They're now looking for a motivated professional to join their team and help grow their general insurance division. With a supportive, collaborative culture and genuine opportunities for career progression, this is the perfect chance to thrive in a business that values its people as much as its clients. We are seeking a Senior Commercial Account Handler to join the organisation, based in the Reading area. This is a full-time permanent post, attracting a salary of up to £45,000 depending on experience and background . The Role The purpose of the role is to manage a portfolio of existing insurance business, with a focus on larger, more complex commercial cases, acting as a trusted advisor to both clients and colleagues. Processing and negotiating with clients and underwriters on new business and renewals Issuing of relevant documentation, ensuring it is accurate and compliant Assisting in the handling of claims Supporting the Account Executives Providing exceptional service to customers and building strong, long-term relationships Acting as a go-to colleague and contributing to team knowledge Opportunity to coach, mentor and support junior team members as the business continues to grow The successful candidate must have: Strong commercial or corporate insurance experience, ideally with mid-market or complex risks Acturis experience Cert CII qualified (or wanting to study towards it) Excellent customer service skills Proven track record of retention and relationship building Passion for professionalism and the insurance industry Excellent communication skills Knowledge of FCA, DPA etc. In return, you can expect a fun working environment, a competitive package, and future career opportunities including development into leadership or mentoring roles. Elite Staffing Solutions are acting as an Employment Agency on this vacancy.
Chase and Holland Recruitment Ltd
Grimsby, Lincolnshire
Senior Commercial Finance Manager - Grimsby up to £75,000 + £5,000 Car Allowance + Bonus + Benefits Join a values-led international group driving sustainable, profitable growth. Chase & Holland are thrilled to be partnering with a market-leading, fast-growing international business in Grimsby to recruit a passionate and results-driven Senior Commercial Finance Manager .This is a pivotal, high-visibility role where you'll partner directly with senior stakeholders to influence strategy, drive profitability, and help shape the long-term growth of a business that's committed to innovation, sustainability, and its people.You'll report to the Business Performance Director , acting as a trusted advisor across commercial, operations, and product teams - translating financial data into real business decisions and performance improvements. What's on offer Up to £75,000 + £5,000 car allowance 10% bonus potential 8% pension contribution Life & Health insurance 25 days holiday + Bank Holidays Outstanding career progression opportunities in a growing global group Your impact Deliver actionable analysis and insight to support tenders, promotions, and pricing strategy Partner cross-functionally to improve decision-making and financial performance Drive proactive commercial strategies to manage inflation and optimise margins Support product development with detailed costing and "what-if" scenario analysis Evaluate new product ranges, promotions, and raw material alternatives Provide clear recommendations on pricing, margin, and product mix Bridge the gap between commercial, operations, and finance - ensuring alignment and clarity Lead on continuous improvement projects to enhance efficiency and profitability About you You're a qualified accountant (CIMA / ACCA) with strong commercial finance experience and a passion for driving business performance - not just reporting on it. You'll thrive in a fast-paced, forward-thinking environment where you can challenge, influence, and make a measurable difference.We're looking for someone who is: Commercially minded, confident communicating with senior stakeholders Skilled in data analysis, pricing strategy, and margin management A strong communicator - able to "train" the business to think commercially Highly proficient in Excel and ERP/reporting tools Curious, proactive, and eager to grow alongside the business Why this role? This is more than a finance job - it's a chance to become a key strategic partner in a business with an inspiring purpose and strong growth trajectory. You'll have autonomy, senior visibility, and the opportunity to make tangible impact from day one.If you're ready to step into a senior commercial role where your insights shape real business success, apply now or contact Chase & Holland for a confidential discussion.
Mar 12, 2026
Full time
Senior Commercial Finance Manager - Grimsby up to £75,000 + £5,000 Car Allowance + Bonus + Benefits Join a values-led international group driving sustainable, profitable growth. Chase & Holland are thrilled to be partnering with a market-leading, fast-growing international business in Grimsby to recruit a passionate and results-driven Senior Commercial Finance Manager .This is a pivotal, high-visibility role where you'll partner directly with senior stakeholders to influence strategy, drive profitability, and help shape the long-term growth of a business that's committed to innovation, sustainability, and its people.You'll report to the Business Performance Director , acting as a trusted advisor across commercial, operations, and product teams - translating financial data into real business decisions and performance improvements. What's on offer Up to £75,000 + £5,000 car allowance 10% bonus potential 8% pension contribution Life & Health insurance 25 days holiday + Bank Holidays Outstanding career progression opportunities in a growing global group Your impact Deliver actionable analysis and insight to support tenders, promotions, and pricing strategy Partner cross-functionally to improve decision-making and financial performance Drive proactive commercial strategies to manage inflation and optimise margins Support product development with detailed costing and "what-if" scenario analysis Evaluate new product ranges, promotions, and raw material alternatives Provide clear recommendations on pricing, margin, and product mix Bridge the gap between commercial, operations, and finance - ensuring alignment and clarity Lead on continuous improvement projects to enhance efficiency and profitability About you You're a qualified accountant (CIMA / ACCA) with strong commercial finance experience and a passion for driving business performance - not just reporting on it. You'll thrive in a fast-paced, forward-thinking environment where you can challenge, influence, and make a measurable difference.We're looking for someone who is: Commercially minded, confident communicating with senior stakeholders Skilled in data analysis, pricing strategy, and margin management A strong communicator - able to "train" the business to think commercially Highly proficient in Excel and ERP/reporting tools Curious, proactive, and eager to grow alongside the business Why this role? This is more than a finance job - it's a chance to become a key strategic partner in a business with an inspiring purpose and strong growth trajectory. You'll have autonomy, senior visibility, and the opportunity to make tangible impact from day one.If you're ready to step into a senior commercial role where your insights shape real business success, apply now or contact Chase & Holland for a confidential discussion.
Title: Commercial Account ExecutiveLocation: HalesowenSalary: Negotiable + Benefits + Bonus Overview: We are currently looking for a Commercial Insurance Account Executive to join the exciting and progressive team in Halesowen. The Commercial Account Executive is an important sales and advisory position and your role will primarily involve selling/offering and renewing contracts of insurance, either stand alone or as part of a portfolio, to clients within a specific company division. As the Executive you will manage an existing book of business but will also be expected to assist with new enquiries to expand the Company's client base and assist with achievement of the company's new business targets. This is a superb opportunity for someone looking for a long term career and progression based on meritocracy. You will need to deliver effective, quality advice and efficient customer service combined with a commitment to own professional development. ? The day to day: Deal with nominated new & existing business insurance enquiries in a proactive manner Administration of clients insurance requirements on a daily basis in relation to renewals, midterm adjustments and new business enquiries, obtaining quotations and accounting procedures Review the demands and needs of assigned customers and advise on the most appropriate insurances to meet their demands and needs. Produce high quality Broking submission reports and broke risks to the Insurance market demonstrating effective negotiation skills. Ensure high quality client documentation is produced and provide to clients. Liaise with insurers and other third parties regarding client's insurance needs building effective business relationships. Provide technical support to colleagues on request. Maintain effective working relationships with colleagues assisting in achievement of overall company objectives Adhere to FCA regulations and requirements. What's on offer: A negotiable basic salary + all the normal benefits (25 days holiday + Bank Holidays, Pension, Death in Service etc.) Access to both Flexible benefits and our annual share save scheme (15% discount on BRO shares (post probation). Full support for your professional development (including fully funded qualifications) Your Experience: Requirement of at least 2 years general insurance experience either broking or underwriting Ability to handle new business enquiries, renewals and mid term adjustments of insurance policies Good customer service and negotiation skills Effective planning, administration and organisational skills Ability to work calmly under pressure Excellent oral and written communication skills with the ability to professionally represent the Company Ability to build successful, mutually beneficial business relationships with all stakeholders, i.e. prospects / clients / insurers / colleagues. Acturis insurance broking software knowledge is an advantage
Mar 11, 2026
Full time
Title: Commercial Account ExecutiveLocation: HalesowenSalary: Negotiable + Benefits + Bonus Overview: We are currently looking for a Commercial Insurance Account Executive to join the exciting and progressive team in Halesowen. The Commercial Account Executive is an important sales and advisory position and your role will primarily involve selling/offering and renewing contracts of insurance, either stand alone or as part of a portfolio, to clients within a specific company division. As the Executive you will manage an existing book of business but will also be expected to assist with new enquiries to expand the Company's client base and assist with achievement of the company's new business targets. This is a superb opportunity for someone looking for a long term career and progression based on meritocracy. You will need to deliver effective, quality advice and efficient customer service combined with a commitment to own professional development. ? The day to day: Deal with nominated new & existing business insurance enquiries in a proactive manner Administration of clients insurance requirements on a daily basis in relation to renewals, midterm adjustments and new business enquiries, obtaining quotations and accounting procedures Review the demands and needs of assigned customers and advise on the most appropriate insurances to meet their demands and needs. Produce high quality Broking submission reports and broke risks to the Insurance market demonstrating effective negotiation skills. Ensure high quality client documentation is produced and provide to clients. Liaise with insurers and other third parties regarding client's insurance needs building effective business relationships. Provide technical support to colleagues on request. Maintain effective working relationships with colleagues assisting in achievement of overall company objectives Adhere to FCA regulations and requirements. What's on offer: A negotiable basic salary + all the normal benefits (25 days holiday + Bank Holidays, Pension, Death in Service etc.) Access to both Flexible benefits and our annual share save scheme (15% discount on BRO shares (post probation). Full support for your professional development (including fully funded qualifications) Your Experience: Requirement of at least 2 years general insurance experience either broking or underwriting Ability to handle new business enquiries, renewals and mid term adjustments of insurance policies Good customer service and negotiation skills Effective planning, administration and organisational skills Ability to work calmly under pressure Excellent oral and written communication skills with the ability to professionally represent the Company Ability to build successful, mutually beneficial business relationships with all stakeholders, i.e. prospects / clients / insurers / colleagues. Acturis insurance broking software knowledge is an advantage
At Forvis Mazars, we're always looking ahead, for our people, our clients and the wider world. Together, we grow , belong and impact . You'll be supported to learn, explore and develop from day one. We celebrate individuality, encourage bold thinking and believe success comes from working together. With us, you'll belong to your local team, gain global experience, and make a meaningful impact now and in the future. Job Purpose: To play a key role in developing the VAT advisory practice at Forvis Mazars; working closely with the London VAT Partner and other members of the VAT team. This is a generalist VAT advisory role with an element of compliance. There is also scope for the development of a specialist / sector focus if desired, e.g. real estate. Delivering high quality technical advice, working with a diverse range of clients. To be responsible for the scoping, delivery and billing of client work. You will also be required to be compliant with the firm's risk management processes for clients. What You'll Do: Manage a portfolio of clients as the main point of contact for indirect tax, develop your portfolio to grow your base of profitable work. Develop a portfolio of businesses to target, using your business development skills to start new relationships and generate new work for indirect tax and other teams. Work with colleagues across the firm to contribute to proposals for new work and provide technical input to tax-wide projects. Contribute to the indirect tax leadership team with ideas on management, projects, strategy and focus. What You'll Bring: The position would suit a current Manager or Associate Director with strong technical, business development and personal skills including an experienced manager seeking progression. The individual should have a strong interest in the technical side of VAT and should expect a high level of technical work commensurate with the role. Substantial experience in VAT advisory work, ideally including a good knowledge of financial services, funds industry or insurance VAT issues. CTA or legally qualified. What We Offer: Forvis Mazars is a leading global professional services network delivering quality across audit, tax, advisory and consulting. We're united by a shared purpose and a strong sense of belonging, with a culture rooted in inclusion, responsibility, and collaboration. With us, you'll be empowered to shape your career, contribute your ideas, and make a difference from day one. We embrace individuality and encourage everyone to bring their whole selves to work. Whether you're looking to stretch your potential, build meaningful relationships or be part of a diverse, forward-thinking team, this is a place where you can thrive. Salaries & Benefits: At Forvis Mazars, we pride ourselves on being a fair and competitive employer, we offer a competitive salary which are based on experience and benchmarking. We have an annual performance-based bonus, and regular salary reviews to ensure you are rewarded for your efforts. You'll enjoy hybrid working options, allowing you to maintain a healthy work-life balance, along with clear career progression opportunities that will support your growth. Our comprehensive benefits package includes wellbeing support because we believe in taking care of our people. Does this sound like the kind of place where you can thrive? Location: London Office - Located in 30 Old Bailey, London, EC4M 7AU. Moments from City Thameslink, St Paul's and Farringdon stations. Ideally positioned in the heart of the City of London, near major landmarks and law courts. Ready to Grow , Belong , and Impact ? Apply now and join us at Forvis Mazars!
Mar 11, 2026
Full time
At Forvis Mazars, we're always looking ahead, for our people, our clients and the wider world. Together, we grow , belong and impact . You'll be supported to learn, explore and develop from day one. We celebrate individuality, encourage bold thinking and believe success comes from working together. With us, you'll belong to your local team, gain global experience, and make a meaningful impact now and in the future. Job Purpose: To play a key role in developing the VAT advisory practice at Forvis Mazars; working closely with the London VAT Partner and other members of the VAT team. This is a generalist VAT advisory role with an element of compliance. There is also scope for the development of a specialist / sector focus if desired, e.g. real estate. Delivering high quality technical advice, working with a diverse range of clients. To be responsible for the scoping, delivery and billing of client work. You will also be required to be compliant with the firm's risk management processes for clients. What You'll Do: Manage a portfolio of clients as the main point of contact for indirect tax, develop your portfolio to grow your base of profitable work. Develop a portfolio of businesses to target, using your business development skills to start new relationships and generate new work for indirect tax and other teams. Work with colleagues across the firm to contribute to proposals for new work and provide technical input to tax-wide projects. Contribute to the indirect tax leadership team with ideas on management, projects, strategy and focus. What You'll Bring: The position would suit a current Manager or Associate Director with strong technical, business development and personal skills including an experienced manager seeking progression. The individual should have a strong interest in the technical side of VAT and should expect a high level of technical work commensurate with the role. Substantial experience in VAT advisory work, ideally including a good knowledge of financial services, funds industry or insurance VAT issues. CTA or legally qualified. What We Offer: Forvis Mazars is a leading global professional services network delivering quality across audit, tax, advisory and consulting. We're united by a shared purpose and a strong sense of belonging, with a culture rooted in inclusion, responsibility, and collaboration. With us, you'll be empowered to shape your career, contribute your ideas, and make a difference from day one. We embrace individuality and encourage everyone to bring their whole selves to work. Whether you're looking to stretch your potential, build meaningful relationships or be part of a diverse, forward-thinking team, this is a place where you can thrive. Salaries & Benefits: At Forvis Mazars, we pride ourselves on being a fair and competitive employer, we offer a competitive salary which are based on experience and benchmarking. We have an annual performance-based bonus, and regular salary reviews to ensure you are rewarded for your efforts. You'll enjoy hybrid working options, allowing you to maintain a healthy work-life balance, along with clear career progression opportunities that will support your growth. Our comprehensive benefits package includes wellbeing support because we believe in taking care of our people. Does this sound like the kind of place where you can thrive? Location: London Office - Located in 30 Old Bailey, London, EC4M 7AU. Moments from City Thameslink, St Paul's and Farringdon stations. Ideally positioned in the heart of the City of London, near major landmarks and law courts. Ready to Grow , Belong , and Impact ? Apply now and join us at Forvis Mazars!
Supporting customers over the phone, via email and live chat Ideal experience: Insurance, Financial Services or professional services Strong communication skills essential CUSTOMER SERVICE ADVISOR JOB SUMMARY: Our client is looking for an experienced Administrator / Customer Service Advisorto join their friendly, close knit team in Ringwood. Whilst specific industry experience is not essential, ideally, the successful candidate will have some experience of working in a professional services environment such as Insurance / Financial Services / Legal. On the job training and support will be provided but it is important that you are a confident communicator who is not afraid of interacting with customers, and you are comfortable learning new systems, as you will be working on various inhouse systems / platforms on a daily basis. CUSTOMER SERVICE ADVISOR KEY RESPONSIBILITIES: Handling customer enquiries relating to online quotations / new sales - both over the phone, via email and online chat. Taking inbound calls from existing customers to support with a variety of queries from mid term adjustments, end of term renewals, pricing changes, change of personal circumstances / details etc. Updating customer records and managing the internal database to ensure that all administration tasks are compliant Liaising with customers / third party partners over the telephone and via email Liaising with internal colleagues across the business, on a regular basis Inputting new customer details, updating records and sending out follow up paperwork as required Monitoring on the online chat function - training will be provided, but it would be ideal if you have previous experience of online chat. Ensuring you are compliant during all communications and processes, and record relevant information, to ensure that databases are up to date with the correct customer information SKILLS, QUALIFICATIONS / EXPERIENCE REQUIRED Previous experience of working within a customer service or administration role in a professional services environment would be ideal, as it will support a smoother transition into this role. Excellent communication skills and the confidence to speak to people over the phone, as well as via email and online chat. Strong administration skills and experience of working with Microsoft office and other in-house packages A team player who is willing to go the extra mile, but can also work on their own as required You will need to be an organised multitasker, who can work well within a fast paced, changing environment. Our client prides themselves on their supportive and consultative service provided to all customers and are looking for someone with a professional outlook and the ability to learn and develop new skills, within a very busy, but collaborative environment. Excellent benefits on offer, including: Competitive annual salary : Up to £30K, depending on experience Free onsite parking Hybrid working (after training / probation period) Full training and ongoing support, to enable career progression (paid for courses / training opportunities) Hours: Full time, Monday to Friday 25 days holiday - increase with service Annual bonus incentive Enhanced Company Pension Death in service plan, Life cover Opportunity to benefit from additional benefits in time, including electric vehicle salary sacrifice / discounted products / health cash plan / cycle to work scheme) Other benefits to be discussed at application stage. For more information about this role, or to apply, please get in touch with Joy Bruce at Collaborate Recruitment. We look forward to hearing from you.
Mar 11, 2026
Full time
Supporting customers over the phone, via email and live chat Ideal experience: Insurance, Financial Services or professional services Strong communication skills essential CUSTOMER SERVICE ADVISOR JOB SUMMARY: Our client is looking for an experienced Administrator / Customer Service Advisorto join their friendly, close knit team in Ringwood. Whilst specific industry experience is not essential, ideally, the successful candidate will have some experience of working in a professional services environment such as Insurance / Financial Services / Legal. On the job training and support will be provided but it is important that you are a confident communicator who is not afraid of interacting with customers, and you are comfortable learning new systems, as you will be working on various inhouse systems / platforms on a daily basis. CUSTOMER SERVICE ADVISOR KEY RESPONSIBILITIES: Handling customer enquiries relating to online quotations / new sales - both over the phone, via email and online chat. Taking inbound calls from existing customers to support with a variety of queries from mid term adjustments, end of term renewals, pricing changes, change of personal circumstances / details etc. Updating customer records and managing the internal database to ensure that all administration tasks are compliant Liaising with customers / third party partners over the telephone and via email Liaising with internal colleagues across the business, on a regular basis Inputting new customer details, updating records and sending out follow up paperwork as required Monitoring on the online chat function - training will be provided, but it would be ideal if you have previous experience of online chat. Ensuring you are compliant during all communications and processes, and record relevant information, to ensure that databases are up to date with the correct customer information SKILLS, QUALIFICATIONS / EXPERIENCE REQUIRED Previous experience of working within a customer service or administration role in a professional services environment would be ideal, as it will support a smoother transition into this role. Excellent communication skills and the confidence to speak to people over the phone, as well as via email and online chat. Strong administration skills and experience of working with Microsoft office and other in-house packages A team player who is willing to go the extra mile, but can also work on their own as required You will need to be an organised multitasker, who can work well within a fast paced, changing environment. Our client prides themselves on their supportive and consultative service provided to all customers and are looking for someone with a professional outlook and the ability to learn and develop new skills, within a very busy, but collaborative environment. Excellent benefits on offer, including: Competitive annual salary : Up to £30K, depending on experience Free onsite parking Hybrid working (after training / probation period) Full training and ongoing support, to enable career progression (paid for courses / training opportunities) Hours: Full time, Monday to Friday 25 days holiday - increase with service Annual bonus incentive Enhanced Company Pension Death in service plan, Life cover Opportunity to benefit from additional benefits in time, including electric vehicle salary sacrifice / discounted products / health cash plan / cycle to work scheme) Other benefits to be discussed at application stage. For more information about this role, or to apply, please get in touch with Joy Bruce at Collaborate Recruitment. We look forward to hearing from you.
Commercial Broking Executive upto £65,000 + Car Allowance + Annual Bonus Surrey / Hybrid The role: Pavilion Recruitment are partnering with a well-established, well known UK national insurance broker in the hiring of a Commercial Account Executive. This role offers the opportunity to inherit a portfolio of £250k-£300k income (50-70 clients), supported by experienced Account Handlers. The clients are primarily SME to Mid-Market businesses (£5m+ turnover) across London and the South East. The portfolio spans sectors including Property Owners, Manufacturing, Engineering, Retail, Hospitality and Leisure, with premiums typically ranging from £5,000 - £50,000 GWP. You will manage client relationships, lead renewal strategy and conduct regular client meetings, while identifying opportunities for organic growth. As an Account Executive you will be focused on maintaining strong retention while achieving steady growth and thereafter idenityfing new business opportunities. Experience: Candidates should ideally have 3+ years' experience as a Commercial Account Executive, although strong Senior Account Handlers with client-facing experience will also be considered. Personality and relationship-building skills are key, with the ability to act as a trusted business advisor to clients.
Mar 11, 2026
Full time
Commercial Broking Executive upto £65,000 + Car Allowance + Annual Bonus Surrey / Hybrid The role: Pavilion Recruitment are partnering with a well-established, well known UK national insurance broker in the hiring of a Commercial Account Executive. This role offers the opportunity to inherit a portfolio of £250k-£300k income (50-70 clients), supported by experienced Account Handlers. The clients are primarily SME to Mid-Market businesses (£5m+ turnover) across London and the South East. The portfolio spans sectors including Property Owners, Manufacturing, Engineering, Retail, Hospitality and Leisure, with premiums typically ranging from £5,000 - £50,000 GWP. You will manage client relationships, lead renewal strategy and conduct regular client meetings, while identifying opportunities for organic growth. As an Account Executive you will be focused on maintaining strong retention while achieving steady growth and thereafter idenityfing new business opportunities. Experience: Candidates should ideally have 3+ years' experience as a Commercial Account Executive, although strong Senior Account Handlers with client-facing experience will also be considered. Personality and relationship-building skills are key, with the ability to act as a trusted business advisor to clients.
Customer Care Advisor £24,784 plus overtime opportunity APRIL 13TH 2026 start date available. New Positions due to expansion and demand for customer service teams. Bradford Hybrid available or full-time office. My client is a little different to the usual Insurance businesses, rather than being part of a huge contact centre, here they have a more personable and welcoming team appeal. They encourage a positive result for all of their customers and on average process over 87% of their claims for customers. This Insurance company are part of an International Group and offer a 12-week training programme to onboard new people into the business and support all the way through the training, offering full engagement from trainers and senior advisors. 4 Weeks classroom training then 8 weeks live with a buddy to coach you through. The hours for the first 12 weeks are 09 00 fully office based. Hybrid can commence after this 12 week training period. Monday to Friday no early or late nights with the occasional one in six Saturday eventually required once every 6 weeks for 4 hours which is paid overtime. Monday to Friday with 3 alternate start times of 0830, 08.45 or 09.15 Eventually they will need you to accommodate one in six Saturday mornings only 09 00 paid at time and a half. Working in a smaller team of customer service professionals with all levels of customer support exposure and having the support of 12 administrators. Alongside you will be supporting the technical team of engineers which is a larger team of around 40. The company are looking to welcome people into the business that are looking for an office-based customer support role. I would welcome someone that has a wealth of customer service or telephone-based experience (salary can be discussed) that can offer support and leadership in the delivering a high standard of customer service to its clients, along with supporting and encouraging the others that are learning and wanting to train as experienced agents. You could have experience working within a busy customer service department, retail or contact centre as long as you are confident and love customer service, training is offered to develop you in your new career, you will be first point of contact with customers. Your customer service skills are key for this role, you will enjoy delivering and maintaining a high level of customer service to all existing customers Key requirements for the role: o You will need to have a professional and personable manner, have the ability to engage with customers, my client will encourage you to identify the customers specific claim requirements. o Fact find and transfer the call to the right contact if you cannot progress with the customer enquiry, provide full customer support, update all customer records accurately. o Advise customers with the next stage process and update any compliant administration. o Guide clients through the claims process on the portal. o Deliver excellent customer support under pressure and have the ability to problem solve. Superb Benefits Available: 25 days base holiday (plus bank holidays) with the option to buy 5 more or carry them over Up to 10 additional holiday days on top of your allowance Discounts on products and gym membership discounts through Gym Flex Free flu vouchers in winter, Christmas voucher, and free eye tests every 2 years Cycle to work scheme and a £625 bonus for referring a friend Excellent pension match benefits and private healthcare with Bupa Discounts at local retail outlets and opportunities to win tickets to events Free parking onsite For the customer care advisor role, you must be able to demonstrate a strong ability to work under pressure, customer service skills, a confident telephone manner and a reactive and positive attitude. I have immediate interviews available and look forward to receiving your application, thank you for taking the time to apply. Lisa Farr Associates. Recruitment Specialist
Mar 11, 2026
Full time
Customer Care Advisor £24,784 plus overtime opportunity APRIL 13TH 2026 start date available. New Positions due to expansion and demand for customer service teams. Bradford Hybrid available or full-time office. My client is a little different to the usual Insurance businesses, rather than being part of a huge contact centre, here they have a more personable and welcoming team appeal. They encourage a positive result for all of their customers and on average process over 87% of their claims for customers. This Insurance company are part of an International Group and offer a 12-week training programme to onboard new people into the business and support all the way through the training, offering full engagement from trainers and senior advisors. 4 Weeks classroom training then 8 weeks live with a buddy to coach you through. The hours for the first 12 weeks are 09 00 fully office based. Hybrid can commence after this 12 week training period. Monday to Friday no early or late nights with the occasional one in six Saturday eventually required once every 6 weeks for 4 hours which is paid overtime. Monday to Friday with 3 alternate start times of 0830, 08.45 or 09.15 Eventually they will need you to accommodate one in six Saturday mornings only 09 00 paid at time and a half. Working in a smaller team of customer service professionals with all levels of customer support exposure and having the support of 12 administrators. Alongside you will be supporting the technical team of engineers which is a larger team of around 40. The company are looking to welcome people into the business that are looking for an office-based customer support role. I would welcome someone that has a wealth of customer service or telephone-based experience (salary can be discussed) that can offer support and leadership in the delivering a high standard of customer service to its clients, along with supporting and encouraging the others that are learning and wanting to train as experienced agents. You could have experience working within a busy customer service department, retail or contact centre as long as you are confident and love customer service, training is offered to develop you in your new career, you will be first point of contact with customers. Your customer service skills are key for this role, you will enjoy delivering and maintaining a high level of customer service to all existing customers Key requirements for the role: o You will need to have a professional and personable manner, have the ability to engage with customers, my client will encourage you to identify the customers specific claim requirements. o Fact find and transfer the call to the right contact if you cannot progress with the customer enquiry, provide full customer support, update all customer records accurately. o Advise customers with the next stage process and update any compliant administration. o Guide clients through the claims process on the portal. o Deliver excellent customer support under pressure and have the ability to problem solve. Superb Benefits Available: 25 days base holiday (plus bank holidays) with the option to buy 5 more or carry them over Up to 10 additional holiday days on top of your allowance Discounts on products and gym membership discounts through Gym Flex Free flu vouchers in winter, Christmas voucher, and free eye tests every 2 years Cycle to work scheme and a £625 bonus for referring a friend Excellent pension match benefits and private healthcare with Bupa Discounts at local retail outlets and opportunities to win tickets to events Free parking onsite For the customer care advisor role, you must be able to demonstrate a strong ability to work under pressure, customer service skills, a confident telephone manner and a reactive and positive attitude. I have immediate interviews available and look forward to receiving your application, thank you for taking the time to apply. Lisa Farr Associates. Recruitment Specialist
Forvis Mazars is a leading global professional services network providing audit & assurance, tax, and advisory services. Forvis Mazars in the UK spans 14 offices across the nation and has over 3,400 professionals, with 190 partners. We have a clear purpose and a shared commitment to shape a better future. You'll join a collaborative and inclusive team where you're supported to grow your skills, explore new opportunities, and contribute from day one. You'll work with a diverse client base, develop meaningful connections, and gain experience that extends beyond your local team. Together, we grow, belong and impact. We are now looking for a senior individual to join the global Financial Services VAT team, with the role being based in London. Forvis Mazars' Financial Services VAT practice is trusted by clients ranging from some of the world's leading banks, insurers and asset managers to smaller niche players in the sector, to deliver a broad range of services. Within this practice, the Financial Services VAT team provides advisory, compliance and assurance and training services to clients across the world with business activities in the UK. Job Purpose To lead the development of the UK sector offering within Forvis Mazars Financial Services VAT team by developing relationships and building sector knowledge, working closely with the other UK partners and directors focussed on this sector as well as the wider international sector leadership team. We are now looking for the right person to help drive the business forward. The right person would: Demonstrate significant experience in the financial services, insurance and/or asset management sector and a strong existing network of sector clients and relationships. Have excellent client relationship building skills, combining commitment to first-rate client service with the curiosity to understand the client's business strategy and assets. Bring execution capacity, technical excellence, BD focus and strategy, helping to implement the existing business and to drive new business. Act as a key point of contact for other Forvis Mazars firms with Financial Services VAT opportunities and other UK service lines. Play a full role in our Financial Services VAT marketing strategy and be seen as a sector expert both within Forvis Mazars and externally. The role is a senior one which would involve high levels of collaboration with multiple other senior individuals across Forvis Mazars (both within the UK and internationally) and the right person would be able to use it as a platform to either push for partnership or develop a leadership role as a partner. Professional Responsibilities: Deliver high quality technical advice, working with a diverse range of financial sector and insurance clients. Business development and broader team management to deliver assignments. Shape and deliver the national sector strategy for Forvis Mazars Financial Services VAT offering. Develop market intelligence and sector knowledge to prepare for new client opportunities and pitches. Take the lead on proposal documents for new opportunities and help to convert these. Build an external network, developing a strong rapport with both existing and target clients and key market constituents. Lead the team in marketing activity as well as building own market profile. Build an internal network within Forvis Mazars (both in the UK and internationally), to maximise the value we bring to clients and opportunities for the firm as a whole. Work as part of an integrated financial services offering, working closely with colleagues across Tax, audit and other advisory teams. Promote Forvis Mazars Financial Services VAT sector knowledge both within the broader teams at Forvis Mazars and to other relevant parts of the firm. Manage delivery of client engagements by directing the team to achieve client objectives across various service offerings Taking the day to day lead role in running assignments, typically with a portfolio of assignments at any one time. People Development Help to develop our team technically by ensuring that they are properly informed on relevant sector dynamics and a commercial understanding; Acting as a mentor to junior team members: help individuals to achieve their potential through coaching, training and development. Reviewing the work of others and provide real time informal feedback. Help to ensure that our deliverables and other outputs are visually effective and clear; Build broader market relationships and knowledge that will help to ensure that our advice is up to date and informed by the latest technical developments and market insights; help to build the culture of the team so that junior team members also become used to doing this; Help to promote a general culture of learning and development across the team from one job to the next; Potential for line management responsibilities for staff in London. Key Requirements for the Role: The right person is likely to have a number of years of substantial experience of VAT advisory work in the Financial Services sector. Proven track record of building business and leading teams. Good understanding of the industry, key sector trends and the key players in the market. Excellent written and oral presentation skills. Demonstrable project management skills and ability to work toward demanding timetables. Track record of building enduring relationships with clients through repeat work. Ability to interpret and present issues, identify risks and opportunities through sound analysis and application of technical knowledge and commercial acumen. Be a highly pro-active, confident leader with a proven ability to build constructive professional relationships at all levels Detailed understanding of engagement and risk processes used in an accountancy firm context, and experience of applying these. Tax qualifications such as the CTA would be desirable but not essential. Fluency in English both written and verbal is mandatory and fluency in a second EU language is desirable Self-motivated, ambitious and hard working. Driven by a passion to provide excellent client service and to build a growing business, with a strong team ethic. Diversity, Equity, and Inclusion At Forvis Mazars inclusion and diversity are central to our values. We recognise that being an inclusive and diverse organisation makes us stronger as a business. We seek to attract and recruit people who reflect the diverse nature of our clients and communities, regardless of sexual orientation, gender identity, ethnicity, nationality, faith or belief, social background, age, and disability. Forvis Mazars selects candidates based on skills, knowledge, qualifications, and experience.
Mar 11, 2026
Full time
Forvis Mazars is a leading global professional services network providing audit & assurance, tax, and advisory services. Forvis Mazars in the UK spans 14 offices across the nation and has over 3,400 professionals, with 190 partners. We have a clear purpose and a shared commitment to shape a better future. You'll join a collaborative and inclusive team where you're supported to grow your skills, explore new opportunities, and contribute from day one. You'll work with a diverse client base, develop meaningful connections, and gain experience that extends beyond your local team. Together, we grow, belong and impact. We are now looking for a senior individual to join the global Financial Services VAT team, with the role being based in London. Forvis Mazars' Financial Services VAT practice is trusted by clients ranging from some of the world's leading banks, insurers and asset managers to smaller niche players in the sector, to deliver a broad range of services. Within this practice, the Financial Services VAT team provides advisory, compliance and assurance and training services to clients across the world with business activities in the UK. Job Purpose To lead the development of the UK sector offering within Forvis Mazars Financial Services VAT team by developing relationships and building sector knowledge, working closely with the other UK partners and directors focussed on this sector as well as the wider international sector leadership team. We are now looking for the right person to help drive the business forward. The right person would: Demonstrate significant experience in the financial services, insurance and/or asset management sector and a strong existing network of sector clients and relationships. Have excellent client relationship building skills, combining commitment to first-rate client service with the curiosity to understand the client's business strategy and assets. Bring execution capacity, technical excellence, BD focus and strategy, helping to implement the existing business and to drive new business. Act as a key point of contact for other Forvis Mazars firms with Financial Services VAT opportunities and other UK service lines. Play a full role in our Financial Services VAT marketing strategy and be seen as a sector expert both within Forvis Mazars and externally. The role is a senior one which would involve high levels of collaboration with multiple other senior individuals across Forvis Mazars (both within the UK and internationally) and the right person would be able to use it as a platform to either push for partnership or develop a leadership role as a partner. Professional Responsibilities: Deliver high quality technical advice, working with a diverse range of financial sector and insurance clients. Business development and broader team management to deliver assignments. Shape and deliver the national sector strategy for Forvis Mazars Financial Services VAT offering. Develop market intelligence and sector knowledge to prepare for new client opportunities and pitches. Take the lead on proposal documents for new opportunities and help to convert these. Build an external network, developing a strong rapport with both existing and target clients and key market constituents. Lead the team in marketing activity as well as building own market profile. Build an internal network within Forvis Mazars (both in the UK and internationally), to maximise the value we bring to clients and opportunities for the firm as a whole. Work as part of an integrated financial services offering, working closely with colleagues across Tax, audit and other advisory teams. Promote Forvis Mazars Financial Services VAT sector knowledge both within the broader teams at Forvis Mazars and to other relevant parts of the firm. Manage delivery of client engagements by directing the team to achieve client objectives across various service offerings Taking the day to day lead role in running assignments, typically with a portfolio of assignments at any one time. People Development Help to develop our team technically by ensuring that they are properly informed on relevant sector dynamics and a commercial understanding; Acting as a mentor to junior team members: help individuals to achieve their potential through coaching, training and development. Reviewing the work of others and provide real time informal feedback. Help to ensure that our deliverables and other outputs are visually effective and clear; Build broader market relationships and knowledge that will help to ensure that our advice is up to date and informed by the latest technical developments and market insights; help to build the culture of the team so that junior team members also become used to doing this; Help to promote a general culture of learning and development across the team from one job to the next; Potential for line management responsibilities for staff in London. Key Requirements for the Role: The right person is likely to have a number of years of substantial experience of VAT advisory work in the Financial Services sector. Proven track record of building business and leading teams. Good understanding of the industry, key sector trends and the key players in the market. Excellent written and oral presentation skills. Demonstrable project management skills and ability to work toward demanding timetables. Track record of building enduring relationships with clients through repeat work. Ability to interpret and present issues, identify risks and opportunities through sound analysis and application of technical knowledge and commercial acumen. Be a highly pro-active, confident leader with a proven ability to build constructive professional relationships at all levels Detailed understanding of engagement and risk processes used in an accountancy firm context, and experience of applying these. Tax qualifications such as the CTA would be desirable but not essential. Fluency in English both written and verbal is mandatory and fluency in a second EU language is desirable Self-motivated, ambitious and hard working. Driven by a passion to provide excellent client service and to build a growing business, with a strong team ethic. Diversity, Equity, and Inclusion At Forvis Mazars inclusion and diversity are central to our values. We recognise that being an inclusive and diverse organisation makes us stronger as a business. We seek to attract and recruit people who reflect the diverse nature of our clients and communities, regardless of sexual orientation, gender identity, ethnicity, nationality, faith or belief, social background, age, and disability. Forvis Mazars selects candidates based on skills, knowledge, qualifications, and experience.
Accreditation Council for Graduate Medical Education
Join Axon and be a Force for Good. At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. The Role As Head of International - Real Time Operations, you will own the strategy and execution for expanding the Fusus platform into international markets. This role is central to ensuring that Fusus can compete, win, and deliver at scale outside the U.S., while remaining aligned with Axon's broader global product strategy. You will define the expansion and maturity model that ensures Fusus succeeds internationally, harmonizing requirements across regions while avoiding "parity for parity's sake." You will partner closely with sales leadership and new markets international leadership to understand tender pipelines and prioritize the right investments that enables Axon to win deals and delight customers, while balancing core deliverables and sustainability. This position requires a leader who can both lead directly and influence without direct authority, working across product, engineering, sales, and program teams to set strategy, make tradeoffs, and align on execution. Your Impact Define the international product strategy for Fusus, balancing competitiveness, sustainability, and scalability. Partner directly with international sales leadership to evaluate pipeline opportunities, shape tender responses, and prioritize engineering work to win deals. Harmonize requirements across countries and regions, ensuring strategic parity with U.S. markets where necessary, while building features and capabilities that truly matter for international success. Collaborate with product, engineering, and program leaders to ensure international deliverables are embedded in Axon's global roadmap. Ensure compliance with regional security, privacy, and data residency standards critical to customer trust and adoption. Drive continuous improvement in tender readiness, adoption, and customer success metrics across regions. Act as a champion for international customer and partner needs within RTO, ensuring they inform product priorities at all stages. What You'll Do Location: This role is based out of our London office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success. Reports to: SVP & General Manager Build strong partnerships across Axon (devices, digital evidence, productivity solutions) to deliver integrated outcomes internationally. Lead direct engagement with international customers, regulators, and partners to distill insights into product priorities. Establish a clear execution path within 90 days that defines roadmap priorities and sequencing for international expansion. Align with the Head of International (Core Products & New Markets) to ensure RTO's global efforts are consistent with company-wide strategy. Create frameworks and processes that balance local customization with global scale. Serve as a visible leader and trusted advisor for RTO's international strategy, both internally and externally. What You Bring 10+ years of product management experience in enterprise SaaS, real-time operations, VSaaS, VMS, IoT, or public safety technology. Proven success in international product leadership, including experience scaling platforms across multiple regions with diverse compliance and operational requirements. Experience partnering with sales leadership on tender-driven opportunities, translating deal pipelines into prioritized product roadmaps. Strong understanding of global compliance standards (privacy, data residency, security) and their impact on product delivery. Demonstrated ability to harmonize requirements across geographies while balancing global parity vs. regional differentiation. Excellent communication and collaboration skills; able to influence senior leaders and cross-functional teams without direct authority. Bachelor's degree required; MBA or advanced degree preferred. Who You Are Strategic Visionary: Anticipates international market needs and positions Axon ahead of competitors. Commercially Astute: Connects product strategy to tender wins, deal pipelines, and business impact. Forces Leader: Thrives in cross-functional, collaborative environments. Operationally Disciplined: Brings clarity and structure to complex, multi-region priorities. Customer-Obsessed: Ensures that every decision ladders up to better outcomes for global customers. Why Now Global demand for real-time intelligence and operational platforms is growing rapidly. Public safety and enterprise customers outside the U.S. require solutions that are secure, compliant, and scalable. This is a unique opportunity to define and lead Axon's international expansion for Real-Time Operations, directly shaping how Fusus competes and delivers worldwide-and advancing our mission to Protect Life at global scale. Benefits that Benefit You Competitive base salary and RSUs. Comprehensive pension plan with matching contribution Private health insurance & cash plans 30 days paid holiday + UK public holidays Enhanced maternity/paternity leave GymPass subscription Life assurance & income protection Career growth support and wellness resources Benefits listed herein may vary depending on the nature of your employment and the location where you work. Don't meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you're excited about this role and our mission to Protect Life but your experience doesn't align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice. Axon's mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon's impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We're committed to hiring the best talent-regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances-and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email . Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
Mar 11, 2026
Full time
Join Axon and be a Force for Good. At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. The Role As Head of International - Real Time Operations, you will own the strategy and execution for expanding the Fusus platform into international markets. This role is central to ensuring that Fusus can compete, win, and deliver at scale outside the U.S., while remaining aligned with Axon's broader global product strategy. You will define the expansion and maturity model that ensures Fusus succeeds internationally, harmonizing requirements across regions while avoiding "parity for parity's sake." You will partner closely with sales leadership and new markets international leadership to understand tender pipelines and prioritize the right investments that enables Axon to win deals and delight customers, while balancing core deliverables and sustainability. This position requires a leader who can both lead directly and influence without direct authority, working across product, engineering, sales, and program teams to set strategy, make tradeoffs, and align on execution. Your Impact Define the international product strategy for Fusus, balancing competitiveness, sustainability, and scalability. Partner directly with international sales leadership to evaluate pipeline opportunities, shape tender responses, and prioritize engineering work to win deals. Harmonize requirements across countries and regions, ensuring strategic parity with U.S. markets where necessary, while building features and capabilities that truly matter for international success. Collaborate with product, engineering, and program leaders to ensure international deliverables are embedded in Axon's global roadmap. Ensure compliance with regional security, privacy, and data residency standards critical to customer trust and adoption. Drive continuous improvement in tender readiness, adoption, and customer success metrics across regions. Act as a champion for international customer and partner needs within RTO, ensuring they inform product priorities at all stages. What You'll Do Location: This role is based out of our London office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success. Reports to: SVP & General Manager Build strong partnerships across Axon (devices, digital evidence, productivity solutions) to deliver integrated outcomes internationally. Lead direct engagement with international customers, regulators, and partners to distill insights into product priorities. Establish a clear execution path within 90 days that defines roadmap priorities and sequencing for international expansion. Align with the Head of International (Core Products & New Markets) to ensure RTO's global efforts are consistent with company-wide strategy. Create frameworks and processes that balance local customization with global scale. Serve as a visible leader and trusted advisor for RTO's international strategy, both internally and externally. What You Bring 10+ years of product management experience in enterprise SaaS, real-time operations, VSaaS, VMS, IoT, or public safety technology. Proven success in international product leadership, including experience scaling platforms across multiple regions with diverse compliance and operational requirements. Experience partnering with sales leadership on tender-driven opportunities, translating deal pipelines into prioritized product roadmaps. Strong understanding of global compliance standards (privacy, data residency, security) and their impact on product delivery. Demonstrated ability to harmonize requirements across geographies while balancing global parity vs. regional differentiation. Excellent communication and collaboration skills; able to influence senior leaders and cross-functional teams without direct authority. Bachelor's degree required; MBA or advanced degree preferred. Who You Are Strategic Visionary: Anticipates international market needs and positions Axon ahead of competitors. Commercially Astute: Connects product strategy to tender wins, deal pipelines, and business impact. Forces Leader: Thrives in cross-functional, collaborative environments. Operationally Disciplined: Brings clarity and structure to complex, multi-region priorities. Customer-Obsessed: Ensures that every decision ladders up to better outcomes for global customers. Why Now Global demand for real-time intelligence and operational platforms is growing rapidly. Public safety and enterprise customers outside the U.S. require solutions that are secure, compliant, and scalable. This is a unique opportunity to define and lead Axon's international expansion for Real-Time Operations, directly shaping how Fusus competes and delivers worldwide-and advancing our mission to Protect Life at global scale. Benefits that Benefit You Competitive base salary and RSUs. Comprehensive pension plan with matching contribution Private health insurance & cash plans 30 days paid holiday + UK public holidays Enhanced maternity/paternity leave GymPass subscription Life assurance & income protection Career growth support and wellness resources Benefits listed herein may vary depending on the nature of your employment and the location where you work. Don't meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you're excited about this role and our mission to Protect Life but your experience doesn't align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice. Axon's mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon's impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We're committed to hiring the best talent-regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances-and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email . Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
Accounts Senior - Growing Accountancy Practice Salary - up to £37k A well-established and expanding accountancy practice is looking to recruit an Accounts Senior to join its growing team in Nantwich. This is an excellent opportunity for an experienced practice accountant who is looking to develop their career in a supportive, collaborative, and forward-thinking firm. The successful candidate will play a key role in delivering high-quality accounting, tax, and advisory services to a diverse portfolio of clients. This role offers strong exposure to statutory accounts preparation, management accounts, client advisory work, and mentoring junior staff, making it ideal for someone who wants to broaden their experience within practice accounting. You will work closely with senior team members while supporting the development of more junior colleagues, contributing to a high-performing and supportive team environment. Key Responsibilities Prepare statutory accounts and financial statements for a variety of clients including SMEs and owner-managed businesses. Produce first draft financial statements for more complex assignments, ensuring accuracy and completeness. Identify and resolve client queries prior to file submission for review. Ensure all work complies with UK GAAP and statutory reporting requirements. Prepare corporation tax computations and tax returns for a range of entity types. Complete and maintain tax working paper schedules. Process final adjustments following client meetings or reviews within accounts and taxation software. Ensure timely submission of approved financial statements and statutory tax returns. Prepare client management accounts with supporting commentary to provide meaningful financial insights. Support clients with financial reporting, business performance analysis, and advisory support. Build strong client relationships through proactive communication and professional service delivery. Review working papers and accounting work prepared by junior staff or associates. Provide coaching, training, and technical support to developing team members. Contribute to maintaining a collaborative and knowledge-sharing team culture. Requirements Essential ACCA or ACA/ICAEW part qualified, fully qualified, or qualified by experience Previous experience working in an accountancy practice environment Strong knowledge of statutory accounts preparation and financial reporting Excellent analytical and problem-solving skills Strong attention to detail and organisational ability Confident communication and client-facing skills Ability to work both independently and as part of a team Strong Microsoft Excel and Office skills Benefits The firm offers a comprehensive benefits package designed to support employee wellbeing, career development, and work-life balance: Competitive salary up to £37,000 25 days holidays + bank holidays + your birthday off Company pension scheme Enhanced maternity leave Enhanced paternity leave Company sick pay Life insurance Health & wellbeing programme Company events and team days Flexible working options are available with full-time or part-time hours considered. Why Apply? This is a fantastic opportunity for an Accounts Senior, Practice Accountant, or Senior Practice Accountant who wants to join a growing accountancy firm that values professional development, collaboration, and high-quality client service. You Location & Commutable Areas The role is based in Nantwich, Cheshire, with convenient commuting links from: Crewe, Stoke-on-Trent, Newcastle-under-Lyme, Sandbach, Congleton, Middlewich, Winsford, Northwich, Alsager, Holmes Chapel, Chester, Whitchurch, Market Drayton, Stafford, Telford, Shrewsbury, Macclesfield and surrounding Cheshire and Shropshire areas. Candidates within approximately a one-hour commute are encouraged to apply. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Mar 11, 2026
Full time
Accounts Senior - Growing Accountancy Practice Salary - up to £37k A well-established and expanding accountancy practice is looking to recruit an Accounts Senior to join its growing team in Nantwich. This is an excellent opportunity for an experienced practice accountant who is looking to develop their career in a supportive, collaborative, and forward-thinking firm. The successful candidate will play a key role in delivering high-quality accounting, tax, and advisory services to a diverse portfolio of clients. This role offers strong exposure to statutory accounts preparation, management accounts, client advisory work, and mentoring junior staff, making it ideal for someone who wants to broaden their experience within practice accounting. You will work closely with senior team members while supporting the development of more junior colleagues, contributing to a high-performing and supportive team environment. Key Responsibilities Prepare statutory accounts and financial statements for a variety of clients including SMEs and owner-managed businesses. Produce first draft financial statements for more complex assignments, ensuring accuracy and completeness. Identify and resolve client queries prior to file submission for review. Ensure all work complies with UK GAAP and statutory reporting requirements. Prepare corporation tax computations and tax returns for a range of entity types. Complete and maintain tax working paper schedules. Process final adjustments following client meetings or reviews within accounts and taxation software. Ensure timely submission of approved financial statements and statutory tax returns. Prepare client management accounts with supporting commentary to provide meaningful financial insights. Support clients with financial reporting, business performance analysis, and advisory support. Build strong client relationships through proactive communication and professional service delivery. Review working papers and accounting work prepared by junior staff or associates. Provide coaching, training, and technical support to developing team members. Contribute to maintaining a collaborative and knowledge-sharing team culture. Requirements Essential ACCA or ACA/ICAEW part qualified, fully qualified, or qualified by experience Previous experience working in an accountancy practice environment Strong knowledge of statutory accounts preparation and financial reporting Excellent analytical and problem-solving skills Strong attention to detail and organisational ability Confident communication and client-facing skills Ability to work both independently and as part of a team Strong Microsoft Excel and Office skills Benefits The firm offers a comprehensive benefits package designed to support employee wellbeing, career development, and work-life balance: Competitive salary up to £37,000 25 days holidays + bank holidays + your birthday off Company pension scheme Enhanced maternity leave Enhanced paternity leave Company sick pay Life insurance Health & wellbeing programme Company events and team days Flexible working options are available with full-time or part-time hours considered. Why Apply? This is a fantastic opportunity for an Accounts Senior, Practice Accountant, or Senior Practice Accountant who wants to join a growing accountancy firm that values professional development, collaboration, and high-quality client service. You Location & Commutable Areas The role is based in Nantwich, Cheshire, with convenient commuting links from: Crewe, Stoke-on-Trent, Newcastle-under-Lyme, Sandbach, Congleton, Middlewich, Winsford, Northwich, Alsager, Holmes Chapel, Chester, Whitchurch, Market Drayton, Stafford, Telford, Shrewsbury, Macclesfield and surrounding Cheshire and Shropshire areas. Candidates within approximately a one-hour commute are encouraged to apply. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. About JLL JLL shapes the future of real estate through world-class services, advisory, and technology. The Associate Property Manager role in Property & Asset Management (PAM) focuses on delivering exceptional property management, contributing to the Centre of Excellence, and maintaining strong client relationships. The Role This role is a high profile Retail Management Role working on 2 trophy Shopping Centres for a key client of JLL Office location The role is based in London and will sit within JLL's Property Delivery Team. Key Responsibilities Client Relationship Act as the main point of contact for Asset Manager on your assets and lead this relationship in a dynamic and professional manner. Lease and Legal Management: Receiving, progressing, and making recommendations to the Asset Manager on occupier applications for consent to alter their demised property, wayleaves, or to underlet or assign their leasehold interest Ensure tenant compliance with lease covenants and obligations, recommending remedies to breaches and managing any issues through to conclusion Respond to technical queries in regards to the lease or licences Resolving occupier matters that may influence valuation/investment considerations Financial Management: Work with JLL Accounts teams to Manage financial accountability including liaison with clients and tenants to manage cashflow (charge raising, non-recoverable expenditure etc) and including working with credit control and accounts payable processes where required Service Charge: Prepare and manage service charge budgets and reconciliations, and cash flow, in accordance with RICS guidelines and client KPIs. ESG: Work with various ESG and FM teams on ESG initiatives and implementation. Align client's ESG strategy with JLL's responsibilities. Supplier and Facility Management: Alongside colleagues manage third-party suppliers' performance. Inspections: Undertake regular inspections of portfolio properties and ensure high standards of presentation are met, identified issues resolved promptly and recorded as directed. Transactions/Transitions: Handle property in/out transitions, due diligence, and support acquisitions and disposals including liaison with 3rd parties such as solicitors. Client: Provide relevant content for client reporting and attend client meetings as per client requirements. Understand client PMA, asset strategies, and KPIs. Support and deliver all client KPI and deliverables. Occupier Engagement & Customer Experience: Engage with occupiers to maintain high customer satisfaction. Gather intelligence on occupier business activity on behalf of client. Assisting in the delivery of customer experience initiatives across the portfolio in close liaison with Subject Matter Expert (SMEs) and service partners Works Working with third parties and other JLL teams on Major Works and other site-based projects Health & Safety: Understand relevant Health and Safety legislation and help implement compliance measures. Insurance: Support annual insurance renewal process Have oversight of all insurance matters across the site Ownership of end to end claims process. Void property management: Action necessary management activities on behalf of the client and their insurers. Fees: Ensure all fee work that falls outside the PMA or is an agreed additional fee is raised and tracked accordingly to process. Additional Responsibilities Play an active role in securing new business and expansion of existing client relationships. If required line manage team members to guide career progression / manage performance. Continually driving change and progress in the business to evolve with Client and market demands Project based work (internal & external) Identify cross-selling opportunities. Investigate and remedy pre-existing property management issues. Candidate Profile Preferably MRICS qualified with 5+ years in property management. Recognised subject matter expert. Strategic thinker with innovative problem-solving skills. Strong commercial acumen and client relationship skills. Results-driven with ability to set and achieve ambitious targets. Self-motivated leader who fosters teamwork. Excellent communication and negotiation skills. Advanced IT skills, particularly in property management systems. Sharp analytical and problem-solving abilities. Excels in financial planning and operational reporting. Experience with cross-functional projects. Behavioural Skills Strong leadership and deep understanding of property/asset management. Strong and professional communication skills (internal & external). Commitment to innovation and inclusive practices. Adhere to JLL Working Practices guidelines. Provide line management and mentoring. Implement value-added initiatives. Maintain strong presence within PAM team. Contribute and help drive an inclusive office culture.This role offers opportunities for professional growth, flexibility, and personalised benefits while making a positive impact on the real estate industry. Location: Remote -London, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and
Mar 11, 2026
Full time
JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. About JLL JLL shapes the future of real estate through world-class services, advisory, and technology. The Associate Property Manager role in Property & Asset Management (PAM) focuses on delivering exceptional property management, contributing to the Centre of Excellence, and maintaining strong client relationships. The Role This role is a high profile Retail Management Role working on 2 trophy Shopping Centres for a key client of JLL Office location The role is based in London and will sit within JLL's Property Delivery Team. Key Responsibilities Client Relationship Act as the main point of contact for Asset Manager on your assets and lead this relationship in a dynamic and professional manner. Lease and Legal Management: Receiving, progressing, and making recommendations to the Asset Manager on occupier applications for consent to alter their demised property, wayleaves, or to underlet or assign their leasehold interest Ensure tenant compliance with lease covenants and obligations, recommending remedies to breaches and managing any issues through to conclusion Respond to technical queries in regards to the lease or licences Resolving occupier matters that may influence valuation/investment considerations Financial Management: Work with JLL Accounts teams to Manage financial accountability including liaison with clients and tenants to manage cashflow (charge raising, non-recoverable expenditure etc) and including working with credit control and accounts payable processes where required Service Charge: Prepare and manage service charge budgets and reconciliations, and cash flow, in accordance with RICS guidelines and client KPIs. ESG: Work with various ESG and FM teams on ESG initiatives and implementation. Align client's ESG strategy with JLL's responsibilities. Supplier and Facility Management: Alongside colleagues manage third-party suppliers' performance. Inspections: Undertake regular inspections of portfolio properties and ensure high standards of presentation are met, identified issues resolved promptly and recorded as directed. Transactions/Transitions: Handle property in/out transitions, due diligence, and support acquisitions and disposals including liaison with 3rd parties such as solicitors. Client: Provide relevant content for client reporting and attend client meetings as per client requirements. Understand client PMA, asset strategies, and KPIs. Support and deliver all client KPI and deliverables. Occupier Engagement & Customer Experience: Engage with occupiers to maintain high customer satisfaction. Gather intelligence on occupier business activity on behalf of client. Assisting in the delivery of customer experience initiatives across the portfolio in close liaison with Subject Matter Expert (SMEs) and service partners Works Working with third parties and other JLL teams on Major Works and other site-based projects Health & Safety: Understand relevant Health and Safety legislation and help implement compliance measures. Insurance: Support annual insurance renewal process Have oversight of all insurance matters across the site Ownership of end to end claims process. Void property management: Action necessary management activities on behalf of the client and their insurers. Fees: Ensure all fee work that falls outside the PMA or is an agreed additional fee is raised and tracked accordingly to process. Additional Responsibilities Play an active role in securing new business and expansion of existing client relationships. If required line manage team members to guide career progression / manage performance. Continually driving change and progress in the business to evolve with Client and market demands Project based work (internal & external) Identify cross-selling opportunities. Investigate and remedy pre-existing property management issues. Candidate Profile Preferably MRICS qualified with 5+ years in property management. Recognised subject matter expert. Strategic thinker with innovative problem-solving skills. Strong commercial acumen and client relationship skills. Results-driven with ability to set and achieve ambitious targets. Self-motivated leader who fosters teamwork. Excellent communication and negotiation skills. Advanced IT skills, particularly in property management systems. Sharp analytical and problem-solving abilities. Excels in financial planning and operational reporting. Experience with cross-functional projects. Behavioural Skills Strong leadership and deep understanding of property/asset management. Strong and professional communication skills (internal & external). Commitment to innovation and inclusive practices. Adhere to JLL Working Practices guidelines. Provide line management and mentoring. Implement value-added initiatives. Maintain strong presence within PAM team. Contribute and help drive an inclusive office culture.This role offers opportunities for professional growth, flexibility, and personalised benefits while making a positive impact on the real estate industry. Location: Remote -London, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and
This is a great opportunity for keen Insurance professionals to begin a career within the Commercial Insurance industry. Our successful Insurance Broking client is looking to recruit a Trainee Commercial Account Handler into their busy and friendly team. This is a good opportunity to get first class training in order to continue your long term Insurance career and to work with some major Corporate clients. The team has many experienced people who are able to help you learn and develop as well as to explain all about the Industry and their way of working. You will work closely with your portfolio of Clients and support your Account Executive. This role can be performed on a hybrid basis, working from home and their office. Following training, the main responsibilities of the Account Handler role include: Handling your portfolio of Clients Providing day to day Insurance technical and advisory service to your Clients Supporting your Account Executive through the Renewal process Preparing renewal schedules and contact clients prior to renewal Negotiate alternative quotes, prior to renewal dates, where appropriate Deal with all documentation, invoices, credit notes, etc ensuring a smooth and trouble-free renewal for the client Answering incoming new business enquiries and prepare new business quotations Handling queries from Clients and meeting them to ensure first class Service To be a successful Account Handler you will demonstrate: An Insurance background A keen willingness to learn Confidence when liaising with Clients Excellent customer service skills A willing 'can do' attitude Good organisational ability
Mar 11, 2026
Full time
This is a great opportunity for keen Insurance professionals to begin a career within the Commercial Insurance industry. Our successful Insurance Broking client is looking to recruit a Trainee Commercial Account Handler into their busy and friendly team. This is a good opportunity to get first class training in order to continue your long term Insurance career and to work with some major Corporate clients. The team has many experienced people who are able to help you learn and develop as well as to explain all about the Industry and their way of working. You will work closely with your portfolio of Clients and support your Account Executive. This role can be performed on a hybrid basis, working from home and their office. Following training, the main responsibilities of the Account Handler role include: Handling your portfolio of Clients Providing day to day Insurance technical and advisory service to your Clients Supporting your Account Executive through the Renewal process Preparing renewal schedules and contact clients prior to renewal Negotiate alternative quotes, prior to renewal dates, where appropriate Deal with all documentation, invoices, credit notes, etc ensuring a smooth and trouble-free renewal for the client Answering incoming new business enquiries and prepare new business quotations Handling queries from Clients and meeting them to ensure first class Service To be a successful Account Handler you will demonstrate: An Insurance background A keen willingness to learn Confidence when liaising with Clients Excellent customer service skills A willing 'can do' attitude Good organisational ability
Senior Client Adviser Coventry Salary range up to £80,000 (DOE) Butler Rose Public Practice is delighted to be supporting a well-established firm in Coventry with the appointment of a Senior Client Advisor. You will help deliver the firm's vision of improving the quality of life for business owners, acting as a trusted advisor to your client portfolio. Building strong, lasting relationships, you'll ensure excellent service, high client satisfaction, and long-term loyalty, creating advocates who refer others. Role Requirements: Primary client contact - Lead relationship owner for your client portfolio. Chair client meetings - Run quarterly reviews, planning sessions, and key discussions. Holistic client understanding - Develop a full picture of the client's business and personal objectives to act in their best interests. Day-to-day query management - Respond promptly to client questions by phone and email. Client advocate internally - Represent the client's interests and ensure the best outcomes in internal discussions. Coordinate with specialist teams - Liaise with tax and other teams on projects and resolve client-related issues. Identify sales opportunities - Spot client needs, initiate conversations, and help progress new service opportunities. Create chargeable projects - Define solutions, scope work, and articulate value to clients. Support and mentor juniors - Train and develop junior team members toward Client Advisor roles. Strong commercial awareness - Understand KPIs, profitability, cashflow, and business value while delivering service aligned with firm values and professional standards. Personal Requirements: Having a solid understanding of key tax matters - Corporation Tax, Personal Tax, IHT, CGT etc. Having a solid understanding of the way business software systems work so as to be able to advise on running businesses by reports and ensuring the credibility and accuracy of accounting reports. Understanding different types of business model, how they make money and related accounting methods for different business models. Excellent communication and verbal skills at all different levels to include presentations, with the ability to self-motivate and manage clients. Excellent attention to detail and readiness to learn sales skills to enable upselling to clients. Excellent client service with a minimum two years' experience within an accounting role. Employee Benefits: Company car or car allowance option (after qualifying period in the role) Profit share scheme (after qualifying period in the role) Medical insurance (after qualifying period in the role) Free quality lunch 4 days a week 30 days holiday (including bank holidays) Flexible working hours Reward lunches Team building days Opportunities for professional growth and development A supportive and collaborative work environment This is an outstanding opportunity for the right individual to join this firm of choice. Great role but not for you? We offer a £150 referral fee so why not let your friends know about this position. Please apply now if you have the relevant skills and experience to meet the requirements as set out above and we will be in contact to discuss further. This role is advertised by Liezl Botha, Butler Rose (AGY) Butler Rose is committed to equality in the workplace and is an equal opportunity employer.Butler Rose Ltd is acting as an Employment Business in relation to this vacancy.
Mar 11, 2026
Full time
Senior Client Adviser Coventry Salary range up to £80,000 (DOE) Butler Rose Public Practice is delighted to be supporting a well-established firm in Coventry with the appointment of a Senior Client Advisor. You will help deliver the firm's vision of improving the quality of life for business owners, acting as a trusted advisor to your client portfolio. Building strong, lasting relationships, you'll ensure excellent service, high client satisfaction, and long-term loyalty, creating advocates who refer others. Role Requirements: Primary client contact - Lead relationship owner for your client portfolio. Chair client meetings - Run quarterly reviews, planning sessions, and key discussions. Holistic client understanding - Develop a full picture of the client's business and personal objectives to act in their best interests. Day-to-day query management - Respond promptly to client questions by phone and email. Client advocate internally - Represent the client's interests and ensure the best outcomes in internal discussions. Coordinate with specialist teams - Liaise with tax and other teams on projects and resolve client-related issues. Identify sales opportunities - Spot client needs, initiate conversations, and help progress new service opportunities. Create chargeable projects - Define solutions, scope work, and articulate value to clients. Support and mentor juniors - Train and develop junior team members toward Client Advisor roles. Strong commercial awareness - Understand KPIs, profitability, cashflow, and business value while delivering service aligned with firm values and professional standards. Personal Requirements: Having a solid understanding of key tax matters - Corporation Tax, Personal Tax, IHT, CGT etc. Having a solid understanding of the way business software systems work so as to be able to advise on running businesses by reports and ensuring the credibility and accuracy of accounting reports. Understanding different types of business model, how they make money and related accounting methods for different business models. Excellent communication and verbal skills at all different levels to include presentations, with the ability to self-motivate and manage clients. Excellent attention to detail and readiness to learn sales skills to enable upselling to clients. Excellent client service with a minimum two years' experience within an accounting role. Employee Benefits: Company car or car allowance option (after qualifying period in the role) Profit share scheme (after qualifying period in the role) Medical insurance (after qualifying period in the role) Free quality lunch 4 days a week 30 days holiday (including bank holidays) Flexible working hours Reward lunches Team building days Opportunities for professional growth and development A supportive and collaborative work environment This is an outstanding opportunity for the right individual to join this firm of choice. Great role but not for you? We offer a £150 referral fee so why not let your friends know about this position. Please apply now if you have the relevant skills and experience to meet the requirements as set out above and we will be in contact to discuss further. This role is advertised by Liezl Botha, Butler Rose (AGY) Butler Rose is committed to equality in the workplace and is an equal opportunity employer.Butler Rose Ltd is acting as an Employment Business in relation to this vacancy.
Client Manager - Accountancy Practice Location: Nantwich, Cheshire Salary: £45,000 - £51,000 + excellent benefits Client Manager - Leadership Opportunity in a Growing Accountancy Practice A highly regarded and growing accountancy practice is seeking an experienced Client Manager to join its expanding team in Nantwich. This is a fantastic opportunity for a qualified ACA / ACCA accountant from a mid to large accountancy firm who is looking to step into a client-facing leadership role with responsibility for managing a client portfolio, leading a team of accountants, and delivering high-quality advisory services. The role is ideal for a strong people manager who enjoys mentoring and developing staff, building strong client relationships, and contributing to the growth and success of a progressive accountancy practice. Key Responsibilities Manage a portfolio of SME and owner-managed business clients across a variety of sectors. Oversee the preparation and review of statutory accounts, management accounts, and financial statements. Deliver high-quality client relationship management and advisory services. Ensure compliance with UK GAAP, statutory reporting requirements, and tax legislation. Act as a trusted advisor to clients, supporting business growth and financial decision making. Provide strong leadership and people management to a team of accountants and trainees - 4 currently. Review work prepared by junior staff including accounts preparation, tax computations, and financial reporting. Offer technical guidance, mentoring, and coaching to support professional development. Foster a culture of continuous learning and high performance within the team. Assist with workflow planning, delegation, and resource allocation to ensure efficient delivery of client work. Identify opportunities for additional advisory services and practice growth within the client portfolio. Support business development and client retention initiatives. Contribute to practice efficiency improvements, systems development, and operational best practice. Requirements Essential ACA or ACCA qualified accountant (or qualified by experience). Minimum 5+ years' experience in an accountancy practice. Experience managing a client portfolio within a mid or large accountancy firm. Strong knowledge of UK GAAP, statutory accounts preparation, and financial reporting. Proven people management or team leadership experience. Excellent communication and client relationship management skills. Ability to manage multiple client deadlines and competing priorities. Benefits The firm offers an excellent benefits package designed to support work-life balance, wellbeing, and long-term career development: Competitive salary £45,000 - £51,000 25 days annual leave + bank holidays Birthday day off Pension scheme Life insurance Health & wellbeing programme Regular company events and team days Strong career progression opportunities Ongoing training and professional development Plus other excellent benefits Location & Commutable Areas The role is based in Nantwich, with commuting access from: Crewe, Stoke-on-Trent, Newcastle-under-Lyme, Sandbach, Congleton, Middlewich, Winsford, Northwich, Chester, Alsager, Holmes Chapel, Whitchurch, Market Drayton, Telford, Shrewsbury, Stafford, Macclesfield, and surrounding Cheshire / Shropshire areas. Candidates within approximately a one hour commute are encouraged to apply. Why Apply? This is an excellent opportunity for a Client Manager, Practice Manager, Senior Accountant, or Portfolio Manager looking to join a progressive and growing accountancy practice where they can lead a team, build strong client relationships, and contribute to the long-term growth of the firm. You will benefit from a supportive culture, excellent benefits, and genuine career progression opportunities within a successful and ambitious practice. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Mar 11, 2026
Full time
Client Manager - Accountancy Practice Location: Nantwich, Cheshire Salary: £45,000 - £51,000 + excellent benefits Client Manager - Leadership Opportunity in a Growing Accountancy Practice A highly regarded and growing accountancy practice is seeking an experienced Client Manager to join its expanding team in Nantwich. This is a fantastic opportunity for a qualified ACA / ACCA accountant from a mid to large accountancy firm who is looking to step into a client-facing leadership role with responsibility for managing a client portfolio, leading a team of accountants, and delivering high-quality advisory services. The role is ideal for a strong people manager who enjoys mentoring and developing staff, building strong client relationships, and contributing to the growth and success of a progressive accountancy practice. Key Responsibilities Manage a portfolio of SME and owner-managed business clients across a variety of sectors. Oversee the preparation and review of statutory accounts, management accounts, and financial statements. Deliver high-quality client relationship management and advisory services. Ensure compliance with UK GAAP, statutory reporting requirements, and tax legislation. Act as a trusted advisor to clients, supporting business growth and financial decision making. Provide strong leadership and people management to a team of accountants and trainees - 4 currently. Review work prepared by junior staff including accounts preparation, tax computations, and financial reporting. Offer technical guidance, mentoring, and coaching to support professional development. Foster a culture of continuous learning and high performance within the team. Assist with workflow planning, delegation, and resource allocation to ensure efficient delivery of client work. Identify opportunities for additional advisory services and practice growth within the client portfolio. Support business development and client retention initiatives. Contribute to practice efficiency improvements, systems development, and operational best practice. Requirements Essential ACA or ACCA qualified accountant (or qualified by experience). Minimum 5+ years' experience in an accountancy practice. Experience managing a client portfolio within a mid or large accountancy firm. Strong knowledge of UK GAAP, statutory accounts preparation, and financial reporting. Proven people management or team leadership experience. Excellent communication and client relationship management skills. Ability to manage multiple client deadlines and competing priorities. Benefits The firm offers an excellent benefits package designed to support work-life balance, wellbeing, and long-term career development: Competitive salary £45,000 - £51,000 25 days annual leave + bank holidays Birthday day off Pension scheme Life insurance Health & wellbeing programme Regular company events and team days Strong career progression opportunities Ongoing training and professional development Plus other excellent benefits Location & Commutable Areas The role is based in Nantwich, with commuting access from: Crewe, Stoke-on-Trent, Newcastle-under-Lyme, Sandbach, Congleton, Middlewich, Winsford, Northwich, Chester, Alsager, Holmes Chapel, Whitchurch, Market Drayton, Telford, Shrewsbury, Stafford, Macclesfield, and surrounding Cheshire / Shropshire areas. Candidates within approximately a one hour commute are encouraged to apply. Why Apply? This is an excellent opportunity for a Client Manager, Practice Manager, Senior Accountant, or Portfolio Manager looking to join a progressive and growing accountancy practice where they can lead a team, build strong client relationships, and contribute to the long-term growth of the firm. You will benefit from a supportive culture, excellent benefits, and genuine career progression opportunities within a successful and ambitious practice. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Call Centre Advisor Manchester 12 months contract Salary 31,500pa plus extensive benefits, details below Pontoon is an employment consultancy, we put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identifies, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. My client is one of the world's largest custodian bank and securities services company. Businesses, communities and global economies rely on them because they prioritize client experience, collaboration, innovation and resilience. As the "bank of banks," their unique perspective, informed by one of the largest datasets in the world, powers the financial industry. They understand the best way to succeed at anything is to Consider Everything. Guided by values and behaviours focused on excellence, integrity, diversity and leadership, their global team brings unique perspectives, experiences and skills to pioneer a new generation of financial services. They a looking for a number of Call Centre Advisors to join the team on a 12 month contract with the potential to go permanent. You will be hybrid working being office based 4 days a week and 1 day from home, working normal office hours 9am-5pm. Daily Tasks include Responds to all shareholder queries received by phone, email, letter, or webchat. 80% of the role is phone based and the other 20% is investigating cases. Places telephone trades in accordance with instructions received. Take ownership of answering, investigating, and resolving all enquiries within agreed service levels and focusing on customer outcomes. Responses are fast, efficient, and accurate. Investigates errors in shareholder accounts and statements. Routes issues that cannot be addressed at point of contact to appropriate team, in accordance with documented procedures and responds to shareholder once issue resolved. Reviews daily open items to ensure proper follow-up and closure. Responsible for the quality and completion of own work. Maintain your working knowledge of all products and procedures Take accountability for your development and undertake training/ coaching identified to support delivery of high level of client service Skills and background High school/secondary school or the equivalent combination of education and background. Similar background in contact centre or client service preferred. Confident using basic Microsoft Office packages. Professional attitude Good organisational skills Please apply with an up-to-date CV which must show evidence of the above to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you. You will be an integral part of Ajilon (Adecco), a FTSE500 Global organisation with over 52 clients and sole supplier to the biggest organisations in the country and the world. You will be employed by ourselves as an Ajilon Consultant working onsite with our client where you will receive a regular salary, pension contributions, holiday and sick pay, plus a number of additional benefits such as medical insurance, income protection, critical illness and life insurance, access to our discounted benefits website and library of online training materials and future career and certification opportunities. This great opportunity is being offered on a PAYE basis which means a LTD/Umbrella company cannot be used. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Mar 11, 2026
Contractor
Call Centre Advisor Manchester 12 months contract Salary 31,500pa plus extensive benefits, details below Pontoon is an employment consultancy, we put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identifies, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. My client is one of the world's largest custodian bank and securities services company. Businesses, communities and global economies rely on them because they prioritize client experience, collaboration, innovation and resilience. As the "bank of banks," their unique perspective, informed by one of the largest datasets in the world, powers the financial industry. They understand the best way to succeed at anything is to Consider Everything. Guided by values and behaviours focused on excellence, integrity, diversity and leadership, their global team brings unique perspectives, experiences and skills to pioneer a new generation of financial services. They a looking for a number of Call Centre Advisors to join the team on a 12 month contract with the potential to go permanent. You will be hybrid working being office based 4 days a week and 1 day from home, working normal office hours 9am-5pm. Daily Tasks include Responds to all shareholder queries received by phone, email, letter, or webchat. 80% of the role is phone based and the other 20% is investigating cases. Places telephone trades in accordance with instructions received. Take ownership of answering, investigating, and resolving all enquiries within agreed service levels and focusing on customer outcomes. Responses are fast, efficient, and accurate. Investigates errors in shareholder accounts and statements. Routes issues that cannot be addressed at point of contact to appropriate team, in accordance with documented procedures and responds to shareholder once issue resolved. Reviews daily open items to ensure proper follow-up and closure. Responsible for the quality and completion of own work. Maintain your working knowledge of all products and procedures Take accountability for your development and undertake training/ coaching identified to support delivery of high level of client service Skills and background High school/secondary school or the equivalent combination of education and background. Similar background in contact centre or client service preferred. Confident using basic Microsoft Office packages. Professional attitude Good organisational skills Please apply with an up-to-date CV which must show evidence of the above to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you. You will be an integral part of Ajilon (Adecco), a FTSE500 Global organisation with over 52 clients and sole supplier to the biggest organisations in the country and the world. You will be employed by ourselves as an Ajilon Consultant working onsite with our client where you will receive a regular salary, pension contributions, holiday and sick pay, plus a number of additional benefits such as medical insurance, income protection, critical illness and life insurance, access to our discounted benefits website and library of online training materials and future career and certification opportunities. This great opportunity is being offered on a PAYE basis which means a LTD/Umbrella company cannot be used. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
