Why join frog? frog is part of Capgemini Invent and partners with customer centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We're inventing the future of customer experience by delivering market defining business models, products, services, brand engagements and communications. Joining frog means you'll be joining the "pond," a global network of studios, each with a thriving in person and vibrant virtual culture. frogs are curious, collaborative, and courageous, united by our passion for improving the human experience across our areas of expertise, while each bringing our unique and diverse skills and experiences to the table. We draw upon our global reach and local knowledge to solve complex problems and create innovative, sustainable solutions that touch hearts and move markets. Frogs value humour, positivity, and community just as highly as performance and outcomes. We have an open, flexible and inclusive culture. Working at frog means you are empowered to meet the moment and Make Your Mark on every project What you will be doing We are seeking a dynamic and visionary Director to grow our FS business through our Customer Experience Transformation activities, focusing on Customer Service and CRM. This is a senior leadership role for an experienced consultant with deep capability and sector expertise, a strong track record of digital and operational transformation, and a passion for delivering exceptional end to end experiences for both customers and frontline colleagues You will play a pivotal role in shaping and delivering Service & CRM Transformation programmes for leading FS organisations particularly in insurance and retail banking. You will leverage your hands on experience of large scale programmes, your network of industry relationships, and your thought leadership to create innovative proposals and deliver tangible benefit to both clients and customers alike. Key Responsibilities Lead and grow frog's Service Transformation activities across FS clients contributing to the overall growth of our business with FS clients Create and deliver transformation strategies that align with business goals such as operational efficiency, CRM optimisation, personalised experiences and delivering innovative customer care. Lead and deliver large scale and complex programmes of work from inception to implementation that leverage Capgemini group wide capabilities, have sound commercial foundation, measurable business outcomes and that excite and engage our clients and colleagues. Lead business development, including shaping proposals, responding to bids, pitching to clients, and growing key accounts. Build trusted relationships as a strategic advisor to senior client stakeholders, including C suite leaders, leveraging your deep sector knowledge and consultancy experience. Inspire, coach and develop high performing teams, fostering a culture of creativity, collaboration, and excellence. Build and maintain a strong external presence through thought leadership, speaking engagements, and social media (e.g. LinkedIn). What we are looking for Consulting experience, ideally within Big 4. Deep Sector expertise in FS, in particular Insurance, with a strong understanding of market trends, regulatory landscape, and customer needs. Strong knowledge and experience of Service Transformation, leveraging technology such as CRM & CCaaS platforms (e.g. Salesforce, MS Dynamics, Google Dialogflow, Nice, Genesys etc), customer care operations and customer journey design. Proven track record of delivering complex transformation programmes in the insurance sector. Respected industry leader with a visible online presence and a strong network of insurance sector contacts. Passion for innovation and a human centred approach to problem solving. Experience working in or leading a sector focused team within a consultancy is highly desirable. What you will bring A good fit for this role will bring many of the skills, experience, and attributes below Strategic Leader - Capable of managing high performing teams while delivering impactful approaches that drive measurable results for our clients Experienced seller - a proven track record of identifying and driving potential opportunities with clients that will open up areas for frog to expand Pragmatic problem solver - adopts a proactive and flexible approach, focused on finding practical solutions and reducing complexity to drive results Collaborative team player - Builds strong relationships and works effectively across diverse stakeholders. Commercially astute - develops programmes of work that deliver commercially for both client and frog, is contractually savvy and takes a balanced approach to risk management Excellent interpersonal skills - Builds trust and fosters strong connections with colleagues, clients, and stakeholders. Adaptable and agile - Thrives in dynamic environments and embraces modern, agile ways of working Intellectually curious - seeks new and different ways of doing things and applies intellectual rigour to developing points of view and proposals Storyteller - can engage and excite across colleagues and clients alike through well crafted stories and messaging It would be a bonus if you had: Experience working with at least one of these platform providers - Salesforce, Microsoft Dynamics, Nice, Genesys, AWS, Google Dialogflow We don't just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work life balance. We embed hybrid working in all that we do and make flexible working arrangements the day to day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. CSR We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. About Capgemini Invent Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55 year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end to end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion. Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who: Declare they have a disability, and Meet the minimum essential criteria for the role. Please opt in during the application process.
Feb 28, 2026
Full time
Why join frog? frog is part of Capgemini Invent and partners with customer centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We're inventing the future of customer experience by delivering market defining business models, products, services, brand engagements and communications. Joining frog means you'll be joining the "pond," a global network of studios, each with a thriving in person and vibrant virtual culture. frogs are curious, collaborative, and courageous, united by our passion for improving the human experience across our areas of expertise, while each bringing our unique and diverse skills and experiences to the table. We draw upon our global reach and local knowledge to solve complex problems and create innovative, sustainable solutions that touch hearts and move markets. Frogs value humour, positivity, and community just as highly as performance and outcomes. We have an open, flexible and inclusive culture. Working at frog means you are empowered to meet the moment and Make Your Mark on every project What you will be doing We are seeking a dynamic and visionary Director to grow our FS business through our Customer Experience Transformation activities, focusing on Customer Service and CRM. This is a senior leadership role for an experienced consultant with deep capability and sector expertise, a strong track record of digital and operational transformation, and a passion for delivering exceptional end to end experiences for both customers and frontline colleagues You will play a pivotal role in shaping and delivering Service & CRM Transformation programmes for leading FS organisations particularly in insurance and retail banking. You will leverage your hands on experience of large scale programmes, your network of industry relationships, and your thought leadership to create innovative proposals and deliver tangible benefit to both clients and customers alike. Key Responsibilities Lead and grow frog's Service Transformation activities across FS clients contributing to the overall growth of our business with FS clients Create and deliver transformation strategies that align with business goals such as operational efficiency, CRM optimisation, personalised experiences and delivering innovative customer care. Lead and deliver large scale and complex programmes of work from inception to implementation that leverage Capgemini group wide capabilities, have sound commercial foundation, measurable business outcomes and that excite and engage our clients and colleagues. Lead business development, including shaping proposals, responding to bids, pitching to clients, and growing key accounts. Build trusted relationships as a strategic advisor to senior client stakeholders, including C suite leaders, leveraging your deep sector knowledge and consultancy experience. Inspire, coach and develop high performing teams, fostering a culture of creativity, collaboration, and excellence. Build and maintain a strong external presence through thought leadership, speaking engagements, and social media (e.g. LinkedIn). What we are looking for Consulting experience, ideally within Big 4. Deep Sector expertise in FS, in particular Insurance, with a strong understanding of market trends, regulatory landscape, and customer needs. Strong knowledge and experience of Service Transformation, leveraging technology such as CRM & CCaaS platforms (e.g. Salesforce, MS Dynamics, Google Dialogflow, Nice, Genesys etc), customer care operations and customer journey design. Proven track record of delivering complex transformation programmes in the insurance sector. Respected industry leader with a visible online presence and a strong network of insurance sector contacts. Passion for innovation and a human centred approach to problem solving. Experience working in or leading a sector focused team within a consultancy is highly desirable. What you will bring A good fit for this role will bring many of the skills, experience, and attributes below Strategic Leader - Capable of managing high performing teams while delivering impactful approaches that drive measurable results for our clients Experienced seller - a proven track record of identifying and driving potential opportunities with clients that will open up areas for frog to expand Pragmatic problem solver - adopts a proactive and flexible approach, focused on finding practical solutions and reducing complexity to drive results Collaborative team player - Builds strong relationships and works effectively across diverse stakeholders. Commercially astute - develops programmes of work that deliver commercially for both client and frog, is contractually savvy and takes a balanced approach to risk management Excellent interpersonal skills - Builds trust and fosters strong connections with colleagues, clients, and stakeholders. Adaptable and agile - Thrives in dynamic environments and embraces modern, agile ways of working Intellectually curious - seeks new and different ways of doing things and applies intellectual rigour to developing points of view and proposals Storyteller - can engage and excite across colleagues and clients alike through well crafted stories and messaging It would be a bonus if you had: Experience working with at least one of these platform providers - Salesforce, Microsoft Dynamics, Nice, Genesys, AWS, Google Dialogflow We don't just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work life balance. We embed hybrid working in all that we do and make flexible working arrangements the day to day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. CSR We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. About Capgemini Invent Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55 year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end to end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion. Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who: Declare they have a disability, and Meet the minimum essential criteria for the role. Please opt in during the application process.
.Manager (4GU Consulting) page is loaded Manager (4GU Consulting)locations: London: Dubaitime type: Full timeposted on: Posted Todayjob requisition id: R109069 Do you thrive on client conversations-listening About our team Through its Academic and Government (A&G) division, Elsevier works with universities, governments and funders to support leaders in defining their objectives, monitoring their progress and identifying actions to achieve their goals. This is achieved through a range of data sources, tools and services that are designed to bring insight and deliver impact. The A&G team is currently accelerating the development of new tools and professional services that it offers to 4th Generation Universities and their partners. 4th Generation universities are defined by the role they play in driving regional innovation ecosystems and the economic and societal impact that they deliver. Within this context, A&G is creating a new team to help support, guide and assist universities in delivering their 4GU related goals. The team will support universities and their partners from across the private, public and charitable sectors in implementing the changes they require to drive transformative impact locally and globally. About the role Reporting to the Principal Consultant, the Manager (4GU Consulting) supports the delivery of high quality consulting projects for academic and government clients. Working closely with the Engagement Manager, this role plays a hands on part in managing projects from early engagement and design through to delivery, client liaison, and implementation. The Manager brings a strong delivery focus, using planning, project management, and analytical skills to ensure work is completed to a high standard and aligned with client needs. This role also helps coordinate activity across the consulting team and wider Elsevier colleagues, supporting effective collaboration, clear communication, and efficient use of resources. It is well suited to someone who enjoys working in a collaborative consulting environment and contributing to meaningful, impact driven work. Responsibilities Support the delivery of consulting projects for academic and government organisations developing 4th Generation University strategies Gather and analyse information using desk research, surveys, and data analysis to generate clear, accurate insights Apply analytical frameworks and tools to explore challenges, test ideas, and identify opportunities Prepare clear presentations, reports, and visual materials that communicate findings and support recommendations Work closely with senior consultants to respond to client needs and build positive working relationships Support meetings and workshops by preparing materials, coordinating inputs, and capturing actions Contribute to proposals and tender responses under the guidance of senior team members Develop and manage project plans, timelines, and shared resources to support efficient delivery Requirements Substantial experience supporting or delivering consulting, research, or advisory projects with multiple stakeholders Understanding of, or transferable experience within, higher education, research, innovation, or public policy environments Ability to analyse, interpret, and synthesise data into clear, practical insights Experience working with structured project management approaches to plan, track, and deliver work Strong written and verbal communication skills, with the ability to present information clearly Organised and adaptable, with the ability to manage competing priorities in a changing environment Collaborative and inclusive working style, with a focus on shared outcomes and team success Relevant professional experience or development (formal qualifications welcomed but not essential where equivalent experience can be demonstrated) Work in a way that works for you We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working for you We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: Generous holiday allowance with the option to buy additional days Health screening, eye care vouchers and private medical benefits Wellbeing programs Life assurance Access to a competitive contributory pension scheme Save As You Earn share option scheme Travel Season ticket loan Electric Vehicle Scheme Optional Dental Insurance Maternity, paternity and shared parental leave Employee Assistance Programme Access to emergency care for both the elderly and children RECARES days, giving you time to support the charities and causes that matter to you Access to employee resource groups with dedicated time to volunteer Access to extensive learning and development resources Access to employee discounts scheme via Perks at Work About the Business A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact 1-. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams . Please read our .We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: .RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
Feb 28, 2026
Full time
.Manager (4GU Consulting) page is loaded Manager (4GU Consulting)locations: London: Dubaitime type: Full timeposted on: Posted Todayjob requisition id: R109069 Do you thrive on client conversations-listening About our team Through its Academic and Government (A&G) division, Elsevier works with universities, governments and funders to support leaders in defining their objectives, monitoring their progress and identifying actions to achieve their goals. This is achieved through a range of data sources, tools and services that are designed to bring insight and deliver impact. The A&G team is currently accelerating the development of new tools and professional services that it offers to 4th Generation Universities and their partners. 4th Generation universities are defined by the role they play in driving regional innovation ecosystems and the economic and societal impact that they deliver. Within this context, A&G is creating a new team to help support, guide and assist universities in delivering their 4GU related goals. The team will support universities and their partners from across the private, public and charitable sectors in implementing the changes they require to drive transformative impact locally and globally. About the role Reporting to the Principal Consultant, the Manager (4GU Consulting) supports the delivery of high quality consulting projects for academic and government clients. Working closely with the Engagement Manager, this role plays a hands on part in managing projects from early engagement and design through to delivery, client liaison, and implementation. The Manager brings a strong delivery focus, using planning, project management, and analytical skills to ensure work is completed to a high standard and aligned with client needs. This role also helps coordinate activity across the consulting team and wider Elsevier colleagues, supporting effective collaboration, clear communication, and efficient use of resources. It is well suited to someone who enjoys working in a collaborative consulting environment and contributing to meaningful, impact driven work. Responsibilities Support the delivery of consulting projects for academic and government organisations developing 4th Generation University strategies Gather and analyse information using desk research, surveys, and data analysis to generate clear, accurate insights Apply analytical frameworks and tools to explore challenges, test ideas, and identify opportunities Prepare clear presentations, reports, and visual materials that communicate findings and support recommendations Work closely with senior consultants to respond to client needs and build positive working relationships Support meetings and workshops by preparing materials, coordinating inputs, and capturing actions Contribute to proposals and tender responses under the guidance of senior team members Develop and manage project plans, timelines, and shared resources to support efficient delivery Requirements Substantial experience supporting or delivering consulting, research, or advisory projects with multiple stakeholders Understanding of, or transferable experience within, higher education, research, innovation, or public policy environments Ability to analyse, interpret, and synthesise data into clear, practical insights Experience working with structured project management approaches to plan, track, and deliver work Strong written and verbal communication skills, with the ability to present information clearly Organised and adaptable, with the ability to manage competing priorities in a changing environment Collaborative and inclusive working style, with a focus on shared outcomes and team success Relevant professional experience or development (formal qualifications welcomed but not essential where equivalent experience can be demonstrated) Work in a way that works for you We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working for you We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: Generous holiday allowance with the option to buy additional days Health screening, eye care vouchers and private medical benefits Wellbeing programs Life assurance Access to a competitive contributory pension scheme Save As You Earn share option scheme Travel Season ticket loan Electric Vehicle Scheme Optional Dental Insurance Maternity, paternity and shared parental leave Employee Assistance Programme Access to emergency care for both the elderly and children RECARES days, giving you time to support the charities and causes that matter to you Access to employee resource groups with dedicated time to volunteer Access to extensive learning and development resources Access to employee discounts scheme via Perks at Work About the Business A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact 1-. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams . Please read our .We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: .RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Job Title: Senior Consultant - Data Protection About EY: At EY, we are committed to building a better working world. Our Cybersecurity Consulting Practice is rapidly expanding, and we are investing in our capabilities to meet the increasing demand for cybersecurity solutions. Join us and be part of a global team of over 13,000 professionals dedicated to delivering cutting edge security transformation programs and services. Join us and build an exceptional experience for yourself, and a better working world for all. The opportunity: As a Senior Consultant in Data Protection you will take a key position in delivering EY's data protection services, supporting and managing engagements and client delivery. You will also be expected to take a supporting role in building out EY's Data Protection Services, working with alliance partners and advising clients on the current market trends. Location - London, Manchester or Scotland The role will see you providing specialist advice as part of a variety of teams - from discrete data protection and privacy focused activities across large multi disciplinary teams, to delivering privacy and cyber security transformation programmes. Key Responsibilities Supporting end to end data protection programmes at a UK and global level from design through to build and implementation. Delivering discrete elements of programmes and projects. Conducting data protection maturity and gap assessments - this may include evaluation of the control landscape, data loss prevention/insider threat and information management solutions; user awareness and training. Data discovery programmes and data inventory management to meet regulatory and security requirements. Data Loss Prevention assessment, strategy and implementation programmes. Data governance and data ethics review, management and design. Design and configuration of specific technology solutions associated with data protection - e.g. Microsoft Purview, BigID, OneTrust. Privacy technology advisory and implementation activities. Data Classification, handling and operational engagements to support effective privacy and security strategies. You will work with colleagues in the UK and globally to develop new and innovative compliance services, focussed on emerging legislation and technology as well as maturity of existing operations in specific industry propositions that solve client problems/issues and integrate with their overall IT delivery and support strategy. In addition to the above, you will have an opportunity to work across all aspects of Cyber, Technology and business solutions. Additional Responsibilities Deliver engagements and build productive relationships with client stakeholders through project delivery. Contribute to articles and thought pieces. Work with prospective clients on the planning and delivery phase of engagements. Create high quality reports as part of a team, for review by engagement and project leaders. Work with senior practice leaders and market leaders in the creation of proposals and marketing material. Skills and Attributes for Success Be professional, quickly establishing personal credibility and demonstrating expertise. Be a good communicator with the ability to contribute assuredly to technical security and privacy discussions with peers. Be a team player who is not only looking to enhance their own career but recognises the value of teamwork, facilitating and encouraging collaboration among team members. Take a practical approach to solving issues and gaining client agreement. Be able to analyse complex problems and deliver insightful, practical and sustainable solutions. Be confident and effective in recognising and managing potential issues during client assignments. Proactively identify risks and issues that may impact delivery of day to day work. To Qualify for the Role Professional experience within a consulting or professional services organisation operating within the Data Protection and privacy space. This includes the ability to understand, assess and deliver programmes and technical implementation of data protection tooling. Experience delivering data protection programmes across the areas: classification, Data Loss Prevention, CASB and data management. Experience should range from assessment to programme redesign and implementation. Experience working with others in the development and delivery of complex client solutions and/or proposition development. A good understanding of privacy processes and requirements, from governance and data subject rights through to data mapping, privacy operations and privacy risk management. Ideally, You'll Also Have Security and Privacy relation qualifications such as CIPP/E, CIPP/M or vendor qualifications on DPP software including DLP, Classification solutions and data discovery platforms. Broader cybersecurity knowledge and skills across cyber domains including NIST, ISO 27001, cyber assessments, programmes and management. Experience with Privacy/data management tooling such as TrustArc, OneTrust and BigID. Key delivery experience in the following disciplines: security assurance, third party management, DLP, Classification. Key sector experience in one or more of the following: Government & Public sector / Energy & Utilities / Retail and Consumer products / Life sciences / Telecoms, Media and Technology / Transport. What We Look For Core consulting skills - advanced data and evidence management, client management on remediation programmes, driving innovation and continuous improvement. Proactive - an individual who can get stuck into client delivery and support the broader practice and solutions. Technical skills - strong technical insight, practical knowledge and specialist capability. Versatility - proven ability to adapt and learn in an innovative environment. Security Clearance The successful candidate must undergo and pass checks in line with SC (Security Check) clearance standards after joining EY. These checks may include, but are not limited to, verification of identity, right to work in the UK, employment history, proof of address and unspent criminal convictions. Candidates must be a UK national or have been a resident in the UK for a minimum of five years and must not have spent more than six months outside the UK. What We Offer EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance. We offer a competitive remuneration package. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Continuous learning: You'll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs. If you can demonstrate that you meet the criteria above, please contact us as soon as possible. The exceptional EY experience. It's yours to build. Apply now. TCCyberUKI2026 Cyber2026 EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
Feb 28, 2026
Full time
At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Job Title: Senior Consultant - Data Protection About EY: At EY, we are committed to building a better working world. Our Cybersecurity Consulting Practice is rapidly expanding, and we are investing in our capabilities to meet the increasing demand for cybersecurity solutions. Join us and be part of a global team of over 13,000 professionals dedicated to delivering cutting edge security transformation programs and services. Join us and build an exceptional experience for yourself, and a better working world for all. The opportunity: As a Senior Consultant in Data Protection you will take a key position in delivering EY's data protection services, supporting and managing engagements and client delivery. You will also be expected to take a supporting role in building out EY's Data Protection Services, working with alliance partners and advising clients on the current market trends. Location - London, Manchester or Scotland The role will see you providing specialist advice as part of a variety of teams - from discrete data protection and privacy focused activities across large multi disciplinary teams, to delivering privacy and cyber security transformation programmes. Key Responsibilities Supporting end to end data protection programmes at a UK and global level from design through to build and implementation. Delivering discrete elements of programmes and projects. Conducting data protection maturity and gap assessments - this may include evaluation of the control landscape, data loss prevention/insider threat and information management solutions; user awareness and training. Data discovery programmes and data inventory management to meet regulatory and security requirements. Data Loss Prevention assessment, strategy and implementation programmes. Data governance and data ethics review, management and design. Design and configuration of specific technology solutions associated with data protection - e.g. Microsoft Purview, BigID, OneTrust. Privacy technology advisory and implementation activities. Data Classification, handling and operational engagements to support effective privacy and security strategies. You will work with colleagues in the UK and globally to develop new and innovative compliance services, focussed on emerging legislation and technology as well as maturity of existing operations in specific industry propositions that solve client problems/issues and integrate with their overall IT delivery and support strategy. In addition to the above, you will have an opportunity to work across all aspects of Cyber, Technology and business solutions. Additional Responsibilities Deliver engagements and build productive relationships with client stakeholders through project delivery. Contribute to articles and thought pieces. Work with prospective clients on the planning and delivery phase of engagements. Create high quality reports as part of a team, for review by engagement and project leaders. Work with senior practice leaders and market leaders in the creation of proposals and marketing material. Skills and Attributes for Success Be professional, quickly establishing personal credibility and demonstrating expertise. Be a good communicator with the ability to contribute assuredly to technical security and privacy discussions with peers. Be a team player who is not only looking to enhance their own career but recognises the value of teamwork, facilitating and encouraging collaboration among team members. Take a practical approach to solving issues and gaining client agreement. Be able to analyse complex problems and deliver insightful, practical and sustainable solutions. Be confident and effective in recognising and managing potential issues during client assignments. Proactively identify risks and issues that may impact delivery of day to day work. To Qualify for the Role Professional experience within a consulting or professional services organisation operating within the Data Protection and privacy space. This includes the ability to understand, assess and deliver programmes and technical implementation of data protection tooling. Experience delivering data protection programmes across the areas: classification, Data Loss Prevention, CASB and data management. Experience should range from assessment to programme redesign and implementation. Experience working with others in the development and delivery of complex client solutions and/or proposition development. A good understanding of privacy processes and requirements, from governance and data subject rights through to data mapping, privacy operations and privacy risk management. Ideally, You'll Also Have Security and Privacy relation qualifications such as CIPP/E, CIPP/M or vendor qualifications on DPP software including DLP, Classification solutions and data discovery platforms. Broader cybersecurity knowledge and skills across cyber domains including NIST, ISO 27001, cyber assessments, programmes and management. Experience with Privacy/data management tooling such as TrustArc, OneTrust and BigID. Key delivery experience in the following disciplines: security assurance, third party management, DLP, Classification. Key sector experience in one or more of the following: Government & Public sector / Energy & Utilities / Retail and Consumer products / Life sciences / Telecoms, Media and Technology / Transport. What We Look For Core consulting skills - advanced data and evidence management, client management on remediation programmes, driving innovation and continuous improvement. Proactive - an individual who can get stuck into client delivery and support the broader practice and solutions. Technical skills - strong technical insight, practical knowledge and specialist capability. Versatility - proven ability to adapt and learn in an innovative environment. Security Clearance The successful candidate must undergo and pass checks in line with SC (Security Check) clearance standards after joining EY. These checks may include, but are not limited to, verification of identity, right to work in the UK, employment history, proof of address and unspent criminal convictions. Candidates must be a UK national or have been a resident in the UK for a minimum of five years and must not have spent more than six months outside the UK. What We Offer EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance. We offer a competitive remuneration package. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Continuous learning: You'll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs. If you can demonstrate that you meet the criteria above, please contact us as soon as possible. The exceptional EY experience. It's yours to build. Apply now. TCCyberUKI2026 Cyber2026 EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
About The Role SALARY: Up to £110k pa dependent on experience + ECO car + benefits LOCATION: Milton Keynes HYBRID WORKING: Our current hybrid working policy requires a minimum of 60% of working time to be based in the Milton Keynes office however flexibility is expected to meet the needs of the business and the role. HOURS / CONTRACT TYPE: Full Time permanent We're looking for a Head of Treasury to own and lead the development and implementation of the Company's funding, liquidity risk and interest rate risk management strategies. With a broad variety of commercial, management and technical influence across the organisation, the successful candidate will also have direct banking experience as well as extensive interaction externally with both existing and potential investors, banks, rating agencies, lawyers, auditors and regulators to identify new sources of funding and maintain existing relationships. What will you be doing? Developing the strategic direction for the Treasury function including: funding requirements, customer deposit structure, ABS deal launches, liquidity and interest rate risk management, ensuring sufficient funds are available to meet the operational, investment and refinancing requirements of the UK entities in the short-, medium- and long-term planning scenarios. You'll lead the Treasury teams providing coaching, direction and focus, resulting in a proactive high performing culture As a key decision maker you'll provide input, technical oversight and act as a consultant, advisor and trouble shooter to the business for liquidity, cost of money, hedging and structured finance related issues and establish workable contingency plans that can be activated during times of liquidity stress, ensuring interest rate and liquidity stress scenarios are appropriate for the market with implications understood and developed into management strategies and policies. You'll be accountable for interest rate risk management, interpreting and working within the interest rate risk framework, actively reviewing and managing the Asset Liability Mismatch (ALM) and hedging / swap requirements for the Company to ensure compliance. Working closely with VWFS HQ to identify, analyse and advise on the impacts of new / diverse funding opportunities, focusing on liquidity availability, interest rate risk and hedging requirements and the P&L cost of money implications. Implementing the Treasury aspects of our new Retail Savings Bank offering as a new funding source into the overall refinancing structure and own the ILAAP process and related inputs and lead our successful Structured Finance (ABS) programme ensuring a secured and diverse asset refinancing strategy in place. What you'll bring This role requires someone with a specialist knowledge and working experience of retail banking, Treasury and liquidity planning ILAAP/ICAAP. You'll have a passion for driving performance through effective coaching and mentoring, developing talent and performance management and achieving results through people. Essential experience & skills Ideally a Chartered Treasurer (ACT) or qualified accountant (ACA or ACCA), you'll have experience of dealing with external parties including Investors, Rating Agencies, Regulators and Banks Ability to build strong relationships and use mature influencing skills internally and externally to gain commitment and support Demonstrable leadership skills that role model behaviour, culture and performance standards Be a credible and persuasive communicator able to simplify complex issues for senior stakeholders and the board What's in it for you? Bonus: Discretionary on-target bonus (based on personal and Group company performance) Pension: Employer pension contribution of 9% (based on employee contribution of 3%). VWFS will pay 6% if employee chooses a 2% employee contribution. Car schemes : Choice of Employee Car Ownership (ECO) scheme for petrol/diesel and hybrid vehicles plus car insurance and fuel card. OR Company Car scheme for Battery Electric Vehicles (BEVs) plus car insurance cover for you and a partner/eligible family member. Other benefits: From day 1 we provide income protection, life assurance (4x salary), retail discount vouchers, access to Care Concierge (a service to support carers of adults), along with other salary sacrifice options including a will writing service and cycle to work (subject to scheme restrictions). Following successful completion of probation, you will have access to private medical insurance for you and access to our loan car scheme for up to 2 cars for your partner or eligible family members (subject to scheme restrictions) and during our annual benefit window you can purchase critical illness cover and dental cover, so you can select the benefits that matter to you. We invest in our people and are passionate about driving development. You'll have access to LinkedIn Learning via our Degreed platform as well as a host of professional development programmes and opportunities to build your technical and soft skills so you can further develop your career. We also offer mentoring schemes and reciprocal partnerships recognising that we can all learn from each other in the flow of work. About Us We are proud to be an inclusive employer and encourage applications from a diverse range of candidates. Diversity, Equity & Inclusion isn't just a statement for us, we encourage and aspire for all our colleagues to be their 100% self. If you need any reasonable adjustments to assist you with the application and/or recruitment processes, please contact our Resourcing Team. Our mission is straight forward; we want to be 'The Key to Mobility'. That means we make getting from A-to-B as easy and simple for as many people as possible. To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing. We do this by providing a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems and support our customers. No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! The Head of Treasury & Structured Finance is a "Certified" role under the Senior Manager and Certification Regime (SMCR) and the role holder is required to comply with the FCA's Conduct Rules. A mandatory requirement of the SMCR is for VWFS to certify that the role holder is fit and proper to perform the duties on an ongoing basis.
Feb 28, 2026
Full time
About The Role SALARY: Up to £110k pa dependent on experience + ECO car + benefits LOCATION: Milton Keynes HYBRID WORKING: Our current hybrid working policy requires a minimum of 60% of working time to be based in the Milton Keynes office however flexibility is expected to meet the needs of the business and the role. HOURS / CONTRACT TYPE: Full Time permanent We're looking for a Head of Treasury to own and lead the development and implementation of the Company's funding, liquidity risk and interest rate risk management strategies. With a broad variety of commercial, management and technical influence across the organisation, the successful candidate will also have direct banking experience as well as extensive interaction externally with both existing and potential investors, banks, rating agencies, lawyers, auditors and regulators to identify new sources of funding and maintain existing relationships. What will you be doing? Developing the strategic direction for the Treasury function including: funding requirements, customer deposit structure, ABS deal launches, liquidity and interest rate risk management, ensuring sufficient funds are available to meet the operational, investment and refinancing requirements of the UK entities in the short-, medium- and long-term planning scenarios. You'll lead the Treasury teams providing coaching, direction and focus, resulting in a proactive high performing culture As a key decision maker you'll provide input, technical oversight and act as a consultant, advisor and trouble shooter to the business for liquidity, cost of money, hedging and structured finance related issues and establish workable contingency plans that can be activated during times of liquidity stress, ensuring interest rate and liquidity stress scenarios are appropriate for the market with implications understood and developed into management strategies and policies. You'll be accountable for interest rate risk management, interpreting and working within the interest rate risk framework, actively reviewing and managing the Asset Liability Mismatch (ALM) and hedging / swap requirements for the Company to ensure compliance. Working closely with VWFS HQ to identify, analyse and advise on the impacts of new / diverse funding opportunities, focusing on liquidity availability, interest rate risk and hedging requirements and the P&L cost of money implications. Implementing the Treasury aspects of our new Retail Savings Bank offering as a new funding source into the overall refinancing structure and own the ILAAP process and related inputs and lead our successful Structured Finance (ABS) programme ensuring a secured and diverse asset refinancing strategy in place. What you'll bring This role requires someone with a specialist knowledge and working experience of retail banking, Treasury and liquidity planning ILAAP/ICAAP. You'll have a passion for driving performance through effective coaching and mentoring, developing talent and performance management and achieving results through people. Essential experience & skills Ideally a Chartered Treasurer (ACT) or qualified accountant (ACA or ACCA), you'll have experience of dealing with external parties including Investors, Rating Agencies, Regulators and Banks Ability to build strong relationships and use mature influencing skills internally and externally to gain commitment and support Demonstrable leadership skills that role model behaviour, culture and performance standards Be a credible and persuasive communicator able to simplify complex issues for senior stakeholders and the board What's in it for you? Bonus: Discretionary on-target bonus (based on personal and Group company performance) Pension: Employer pension contribution of 9% (based on employee contribution of 3%). VWFS will pay 6% if employee chooses a 2% employee contribution. Car schemes : Choice of Employee Car Ownership (ECO) scheme for petrol/diesel and hybrid vehicles plus car insurance and fuel card. OR Company Car scheme for Battery Electric Vehicles (BEVs) plus car insurance cover for you and a partner/eligible family member. Other benefits: From day 1 we provide income protection, life assurance (4x salary), retail discount vouchers, access to Care Concierge (a service to support carers of adults), along with other salary sacrifice options including a will writing service and cycle to work (subject to scheme restrictions). Following successful completion of probation, you will have access to private medical insurance for you and access to our loan car scheme for up to 2 cars for your partner or eligible family members (subject to scheme restrictions) and during our annual benefit window you can purchase critical illness cover and dental cover, so you can select the benefits that matter to you. We invest in our people and are passionate about driving development. You'll have access to LinkedIn Learning via our Degreed platform as well as a host of professional development programmes and opportunities to build your technical and soft skills so you can further develop your career. We also offer mentoring schemes and reciprocal partnerships recognising that we can all learn from each other in the flow of work. About Us We are proud to be an inclusive employer and encourage applications from a diverse range of candidates. Diversity, Equity & Inclusion isn't just a statement for us, we encourage and aspire for all our colleagues to be their 100% self. If you need any reasonable adjustments to assist you with the application and/or recruitment processes, please contact our Resourcing Team. Our mission is straight forward; we want to be 'The Key to Mobility'. That means we make getting from A-to-B as easy and simple for as many people as possible. To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing. We do this by providing a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems and support our customers. No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! The Head of Treasury & Structured Finance is a "Certified" role under the Senior Manager and Certification Regime (SMCR) and the role holder is required to comply with the FCA's Conduct Rules. A mandatory requirement of the SMCR is for VWFS to certify that the role holder is fit and proper to perform the duties on an ongoing basis.
Senior Executive (Manager) Transaction Strategy and Execution - EY Parthenon, FS Location: London Other locations: Primary Location Only Date: 27 Feb 2026 Requisition ID: Senior Executive (IT) Transaction Strategy and Execution - EY Parthenon At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. EY's market leading Transaction Strategy and Execution (TSE) team provides IT & Operations advice to corporate and private equity firms who intend to acquire, divest or restructure businesses. The team comprises advisors with specialist commercial, operations, IT and deal / transaction experience from industry, advisory and audit backgrounds. The opportunity We are seeking to further expand our team with IT M&A / strategy consultants. As a Senior Executive (Manager) in our team, you'll advise clients across financial services sector, supporting key decision makers in developing and executing strategies for transactions use your intellectual guile and enthusiasm to apply your technical skills across the M&A transaction lifecycle; including pre-deal diligence and carve-outs & integrations, and other projects. Your Key Responsibilities Leading and / or contributing to pre deal engagements such as technology and operational due diligence Managing and / or contributing to technology or other workstreams as part of integrations or carve-outs Assisting in aspects of business origination, including pitches and presentations, and working in project teams comprising other colleagues Working in client engagement teams executing Strategy and Transaction services which support key decision makers in developing and executing strategies for transactions Working in a fast-paced, exciting environment with strong business acumen to really help add value to our clients Contribute to our practice development initiatives, supporting the continued focus on our team as a great place to work You would act as a role model and support development of junior team members, coupled with the recruitment and training responsibilities. Contribute to people initiatives To qualify for the role you must have Professional services / consulting experience within Transactions ideally due diligence, carve-out or integrations experience Strong written and verbal communication skills and experience of producing and reviewing high calibre reports, papers, presentations and thought leadership A track record of successful IT project delivery where you are responsible for managing discrete workstream and deliverables Have a broad range of IT experience in one or more of following areas: applications, infrastructure, IT architecture, IT risk & Cyber and IT financials Strong analytical skills, with the ability to link operational analysis to financials, and understand the implications of findings to client strategy Flexibility to travel to client locations (as needed) Ideally, you'll also have Experience in building strong working relationships with senior clients, including influence, advice and support to key decision makers Experience of work in financial services sector Demonstrated aptitude for quantitative and qualitative analysis Experience in supporting sales and business development processes for professional services projects in a large-scale consulting environment Excellent problem solving skills Strong team participation skills, particularly teams with diverse skills and backgrounds What We Are Looking For You'll be a trusted business consultant to our clients and use your deep knowledge of multiple IT technologies to work closely to their needs. Your proven analytical, project management and stakeholder management experience will be key to the role. If you're ready to take on a wide range of responsibilities, and are committed to seeking out new ways to make a difference, this role is for you. About EY Parthenon EY-Parthenon teams work with clients to navigate complexity by helping them to reimagine their eco-systems, reshape their portfolios and reinvent themselves for a better future. With global connectivity and scale, EY-Parthenon teams focus on Strategy Realized - helping CEOs design and deliver strategies to better manage challenges while maximizing opportunities as they look to transform their businesses. From idea to implementation, EY-Parthenon teams help organizations to build a better working world by fostering long-term value. EY-Parthenon is a brand under which a number of EY member firms across the globe provide strategy consulting services. For more information, please visit What Working At EY Offers We offer a competitive remuneration package where you'll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer Continuous learning You'll develop the mindset and skills to navigate whatever comes next. Success as defined by you We'll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership We'll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture You'll be embraced for who you are and empowered to use your voice to help others find theirs. Please note Prior to finalizing your application, you will be asked to provide personal information across several dimensions of diversity and inclusiveness. The information you provide is kept entirely confidential and will not be used to evaluate your candidacy. We collect this data to help us analyse our recruitment process holistically and implement actions that promote diversity and inclusiveness. While optional, we encourage you to provide this information to hold us accountable towards our goal of building a better working world. We ask because it matters! If you can demonstrate that you meet the criteria above, please contact us as soon as possible. The Exceptional EY Experience. It's Yours To Build. Apply now. Who We Are EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance. About EY EY exists to build a better working world, helping to create long term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
Feb 28, 2026
Full time
Senior Executive (Manager) Transaction Strategy and Execution - EY Parthenon, FS Location: London Other locations: Primary Location Only Date: 27 Feb 2026 Requisition ID: Senior Executive (IT) Transaction Strategy and Execution - EY Parthenon At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. EY's market leading Transaction Strategy and Execution (TSE) team provides IT & Operations advice to corporate and private equity firms who intend to acquire, divest or restructure businesses. The team comprises advisors with specialist commercial, operations, IT and deal / transaction experience from industry, advisory and audit backgrounds. The opportunity We are seeking to further expand our team with IT M&A / strategy consultants. As a Senior Executive (Manager) in our team, you'll advise clients across financial services sector, supporting key decision makers in developing and executing strategies for transactions use your intellectual guile and enthusiasm to apply your technical skills across the M&A transaction lifecycle; including pre-deal diligence and carve-outs & integrations, and other projects. Your Key Responsibilities Leading and / or contributing to pre deal engagements such as technology and operational due diligence Managing and / or contributing to technology or other workstreams as part of integrations or carve-outs Assisting in aspects of business origination, including pitches and presentations, and working in project teams comprising other colleagues Working in client engagement teams executing Strategy and Transaction services which support key decision makers in developing and executing strategies for transactions Working in a fast-paced, exciting environment with strong business acumen to really help add value to our clients Contribute to our practice development initiatives, supporting the continued focus on our team as a great place to work You would act as a role model and support development of junior team members, coupled with the recruitment and training responsibilities. Contribute to people initiatives To qualify for the role you must have Professional services / consulting experience within Transactions ideally due diligence, carve-out or integrations experience Strong written and verbal communication skills and experience of producing and reviewing high calibre reports, papers, presentations and thought leadership A track record of successful IT project delivery where you are responsible for managing discrete workstream and deliverables Have a broad range of IT experience in one or more of following areas: applications, infrastructure, IT architecture, IT risk & Cyber and IT financials Strong analytical skills, with the ability to link operational analysis to financials, and understand the implications of findings to client strategy Flexibility to travel to client locations (as needed) Ideally, you'll also have Experience in building strong working relationships with senior clients, including influence, advice and support to key decision makers Experience of work in financial services sector Demonstrated aptitude for quantitative and qualitative analysis Experience in supporting sales and business development processes for professional services projects in a large-scale consulting environment Excellent problem solving skills Strong team participation skills, particularly teams with diverse skills and backgrounds What We Are Looking For You'll be a trusted business consultant to our clients and use your deep knowledge of multiple IT technologies to work closely to their needs. Your proven analytical, project management and stakeholder management experience will be key to the role. If you're ready to take on a wide range of responsibilities, and are committed to seeking out new ways to make a difference, this role is for you. About EY Parthenon EY-Parthenon teams work with clients to navigate complexity by helping them to reimagine their eco-systems, reshape their portfolios and reinvent themselves for a better future. With global connectivity and scale, EY-Parthenon teams focus on Strategy Realized - helping CEOs design and deliver strategies to better manage challenges while maximizing opportunities as they look to transform their businesses. From idea to implementation, EY-Parthenon teams help organizations to build a better working world by fostering long-term value. EY-Parthenon is a brand under which a number of EY member firms across the globe provide strategy consulting services. For more information, please visit What Working At EY Offers We offer a competitive remuneration package where you'll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer Continuous learning You'll develop the mindset and skills to navigate whatever comes next. Success as defined by you We'll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership We'll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture You'll be embraced for who you are and empowered to use your voice to help others find theirs. Please note Prior to finalizing your application, you will be asked to provide personal information across several dimensions of diversity and inclusiveness. The information you provide is kept entirely confidential and will not be used to evaluate your candidacy. We collect this data to help us analyse our recruitment process holistically and implement actions that promote diversity and inclusiveness. While optional, we encourage you to provide this information to hold us accountable towards our goal of building a better working world. We ask because it matters! If you can demonstrate that you meet the criteria above, please contact us as soon as possible. The Exceptional EY Experience. It's Yours To Build. Apply now. Who We Are EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance. About EY EY exists to build a better working world, helping to create long term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
Healthcare systems are struggling; our solution is communication. We have a bold vision: everyone involved in a patient's care - including the patient - should be able to communicate easily with each other. And we believe every NHS staff member should be using our software to make that happen. We want to make healthcare genuinely better. We are solving one of the biggest challenges of our generation, and to do this, we need the best talent possible to help us raise the bar this is where you come in. Our products are used daily (and you will have most certainly received a message from us) by over 98% of GP practices and half of NHS hospitals, impacting millions of lives. As our Head of Legal, your role will be mission-critical and you will be central to shaping the core communication infrastructure of the NHS. You'll directly enable faster, safer, and more accessible patient care. The Unique Challenges You'll Solve As Head of Legal, you'll set the legal strategy and operating model that lets Accurx scale safely across the NHS and beyond-enabling faster adoption of our products while protecting patient data, brand trust, and long-term optionality. You'll lead a team spanning legal ops, data protection, and service management oversight, and you'll partner closely with the CEO, Exec team and Board on risk-based decisions, governance, and growth (including fundraising readiness. This isn't just about reviewing contracts or "keeping us compliant." You'll be: Building a scalable legal + GRC machine for growth: designing the governance, risk and compliance framework (templates, escalation rules, oversight) that enables teams to move quickly while keeping our legal risk profile under control. Navigating privacy and AI in a clinical setting: championing privacy-by-design with Product/Tech, tackling complex data protection questions, and guiding the business through a fast-moving regulatory landscape as we ship new capabilities responsibly. Being a strategic advisor in high-stakes moments: partnering with the CEO/Board/Exec on commercial strategy, disputes or regulatory issues, reputational risk, and critical decisions-bringing calm judgement and pragmatic trade-offs. Owning NHS/public sector contracting complexity at scale: leading on NHS/public sector procurement and contracting patterns (frameworks, standard terms, due diligence, variations), and building repeatable approaches that help Sales and Delivery move faster without compromising on risk or compliance. What We're Looking For We need a Head of Legal who embodies our Principles and thrives on significant challenges. We're seeking the core skills below, coupled with a mindset ready for real impact. Core skills we are looking for: Qualified solicitor (or equivalent) with 8+ years PQE Broad in-house experience across commercial, corporate, privacy, and GRC in a scaling tech or health-tech business Strong judgment and comfort making pragmatic trade-offs in high-risk environments Proven experience advising boards, executives, and investors Hands on experience with fundraising, due diligence, and shareholder dynamics (Series C+ ideal) Strong company secretarial and equity experience Comfortable operating autonomously with executive-level ownership Experience working with public sector or highly regulated customers preferred A collaborative people leader who raises the bar and builds strong teams Deep motivation to improve healthcare systems at scale Our Principles in Action Fix healthcare communication: Healthcare systems are struggling; our solution is communication - all of our efforts are centred here. Raise the bar: We have built an exceptional team to solve hard challenges. We hire for expertise and new ideas, maintaining high standards, giving honest feedback, and only delivering work we're proud of. Be a driver, not a passenger: We make things happen, focus on the right problems, and bring the energy to deliver ambitious goals. Succeed together: We succeed only as a team. Our mission is too important for anything less, so company success always comes first. Move with urgency: We're on a mission, and every day lost is a missed opportunity to improve lives. We work at pace and focus on our mission, our users, and our impact. Be relentlessly resourceful: We embrace constraints as they force us to think differently, be creative, and focus. Embrace challenge: We value constructive conflict over harmony, having tough conversations for the best outcome. What We Can Offer We believe in supporting our team to do their best work, and thrive both professionally and personally. £120k - £140k +£80k shares Access to Happl - a flexible benefits provider with a given budget of £600 to spend on perks of your choice. Options include private health insurance, wellness providers and more Flexible Working: We are an office first culture and ask you are in at least 3 days a week. Enhanced parental leave policy We have our very own Chef! Free healthy breakfasts, snacks and lunches will be provided, with the occasional sweet treat! And much more. Like the sound of this role and want to know more about the company? Here's more about us We're a fast-growing healthcare technology company which makes it easier for patients and healthcare teams to communicate. Accurx is where conversations happen with and about patients. Our software helps doctors, nurses, pharmacists, administrators and other professionals to seamlessly connect with both patients and each other. Our mission is simple: everything we do is to make patients healthier and healthcare staff happier. Today, Accurx is used in 98% of GP practices nationwide and every day more healthcare professionals are using our software in hospitals, pharmacies, care homes and the community. We're passionate about staying close to our users, which is why everyone at Accurx visits a GP practice at least twice a quarter to understand how a practice runs, the difficulties they face with technologies and how we can help. Head over to our main careers page to find out more about the team and our candidate hub. You can also find out more about us on Medium, LinkedIn and Twitter & Instagram. Our YouTube channel is full of demos of our product, webinars we have held with our users and some clips about life at Accurx. Diversity & Inclusion Accurx is committed to being an inclusive employer.As part of this, we're glad to accommodate candidates who need adjustments throughout the interview process. Pre-employment Screening All successful candidates are asked to complete a Basic DBS check along with other pre-employment checks (referencing & right to work). You can find more on our process here. If you'd like to ask questions before you apply please email .
Feb 28, 2026
Full time
Healthcare systems are struggling; our solution is communication. We have a bold vision: everyone involved in a patient's care - including the patient - should be able to communicate easily with each other. And we believe every NHS staff member should be using our software to make that happen. We want to make healthcare genuinely better. We are solving one of the biggest challenges of our generation, and to do this, we need the best talent possible to help us raise the bar this is where you come in. Our products are used daily (and you will have most certainly received a message from us) by over 98% of GP practices and half of NHS hospitals, impacting millions of lives. As our Head of Legal, your role will be mission-critical and you will be central to shaping the core communication infrastructure of the NHS. You'll directly enable faster, safer, and more accessible patient care. The Unique Challenges You'll Solve As Head of Legal, you'll set the legal strategy and operating model that lets Accurx scale safely across the NHS and beyond-enabling faster adoption of our products while protecting patient data, brand trust, and long-term optionality. You'll lead a team spanning legal ops, data protection, and service management oversight, and you'll partner closely with the CEO, Exec team and Board on risk-based decisions, governance, and growth (including fundraising readiness. This isn't just about reviewing contracts or "keeping us compliant." You'll be: Building a scalable legal + GRC machine for growth: designing the governance, risk and compliance framework (templates, escalation rules, oversight) that enables teams to move quickly while keeping our legal risk profile under control. Navigating privacy and AI in a clinical setting: championing privacy-by-design with Product/Tech, tackling complex data protection questions, and guiding the business through a fast-moving regulatory landscape as we ship new capabilities responsibly. Being a strategic advisor in high-stakes moments: partnering with the CEO/Board/Exec on commercial strategy, disputes or regulatory issues, reputational risk, and critical decisions-bringing calm judgement and pragmatic trade-offs. Owning NHS/public sector contracting complexity at scale: leading on NHS/public sector procurement and contracting patterns (frameworks, standard terms, due diligence, variations), and building repeatable approaches that help Sales and Delivery move faster without compromising on risk or compliance. What We're Looking For We need a Head of Legal who embodies our Principles and thrives on significant challenges. We're seeking the core skills below, coupled with a mindset ready for real impact. Core skills we are looking for: Qualified solicitor (or equivalent) with 8+ years PQE Broad in-house experience across commercial, corporate, privacy, and GRC in a scaling tech or health-tech business Strong judgment and comfort making pragmatic trade-offs in high-risk environments Proven experience advising boards, executives, and investors Hands on experience with fundraising, due diligence, and shareholder dynamics (Series C+ ideal) Strong company secretarial and equity experience Comfortable operating autonomously with executive-level ownership Experience working with public sector or highly regulated customers preferred A collaborative people leader who raises the bar and builds strong teams Deep motivation to improve healthcare systems at scale Our Principles in Action Fix healthcare communication: Healthcare systems are struggling; our solution is communication - all of our efforts are centred here. Raise the bar: We have built an exceptional team to solve hard challenges. We hire for expertise and new ideas, maintaining high standards, giving honest feedback, and only delivering work we're proud of. Be a driver, not a passenger: We make things happen, focus on the right problems, and bring the energy to deliver ambitious goals. Succeed together: We succeed only as a team. Our mission is too important for anything less, so company success always comes first. Move with urgency: We're on a mission, and every day lost is a missed opportunity to improve lives. We work at pace and focus on our mission, our users, and our impact. Be relentlessly resourceful: We embrace constraints as they force us to think differently, be creative, and focus. Embrace challenge: We value constructive conflict over harmony, having tough conversations for the best outcome. What We Can Offer We believe in supporting our team to do their best work, and thrive both professionally and personally. £120k - £140k +£80k shares Access to Happl - a flexible benefits provider with a given budget of £600 to spend on perks of your choice. Options include private health insurance, wellness providers and more Flexible Working: We are an office first culture and ask you are in at least 3 days a week. Enhanced parental leave policy We have our very own Chef! Free healthy breakfasts, snacks and lunches will be provided, with the occasional sweet treat! And much more. Like the sound of this role and want to know more about the company? Here's more about us We're a fast-growing healthcare technology company which makes it easier for patients and healthcare teams to communicate. Accurx is where conversations happen with and about patients. Our software helps doctors, nurses, pharmacists, administrators and other professionals to seamlessly connect with both patients and each other. Our mission is simple: everything we do is to make patients healthier and healthcare staff happier. Today, Accurx is used in 98% of GP practices nationwide and every day more healthcare professionals are using our software in hospitals, pharmacies, care homes and the community. We're passionate about staying close to our users, which is why everyone at Accurx visits a GP practice at least twice a quarter to understand how a practice runs, the difficulties they face with technologies and how we can help. Head over to our main careers page to find out more about the team and our candidate hub. You can also find out more about us on Medium, LinkedIn and Twitter & Instagram. Our YouTube channel is full of demos of our product, webinars we have held with our users and some clips about life at Accurx. Diversity & Inclusion Accurx is committed to being an inclusive employer.As part of this, we're glad to accommodate candidates who need adjustments throughout the interview process. Pre-employment Screening All successful candidates are asked to complete a Basic DBS check along with other pre-employment checks (referencing & right to work). You can find more on our process here. If you'd like to ask questions before you apply please email .
Cambridge University Press & Assessment
Cambridge, Cambridgeshire
Transformation Director, Cambridge University Press Salary: £76,000 - £104,500 plus competitive benefits Location: Cambridge, UK - Hybrid Contract: Permanent Hours: Full time 35 hours per week Lead the creation of a new Transformation Management Office We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge. Are you passionate about driving transformation, shaping organisational change, and enabling teams to deliver meaningful impact? We're looking for a highly skilled Transformation Director to lead our new Transformation Management Office (TMO) within Cambridge University Press, the Academic publishing division of Cambridge University Press & Assessment. About the role Academic publishing is undergoing a period of significant change. Evolving customer needs, digital transformation, new business models and the rise of AI are reshaping how we work and how we deliver value. To ensure we remain competitive and continue to deliver against our strategy, we are seeking an exceptional Transformation Director to lead our new Transformation Management Office and accelerate this evolution. This role goes far beyond oversight - you will be a strategist, delivery expert, and "player-coach," intervening directly in high-risk areas where deeper leadership is needed. You must have the confidence and credibility to operate with Board-level stakeholders and the ability to influence decision making across a large, matrixed organisation. Strategic Leadership You will be the architect and storyteller of our academic transformation, owning a clear, compelling narrative that connects long-term strategy to real world outcomes. You'll translate this narrative into a robust roadmap and investment case, ensuring priorities are clear, funded, and deliverable. As leader of the Transformation Management Office, you'll build and inspire a high performing team, working in close partnership with the Central PMO to ensure academic transformation is fully aligned with wider organisational priorities. Delivery & Execution You'll establish and govern the academic transformation portfolio, accelerating delivery while maintaining strong control. Chairing TMO delivery forums, you'll drive decisive action, remove barriers, and focus relentlessly on outcomes. Where delivery needs an extra push, you'll lead senior level programme "deep dives", providing hands on intervention and direction. You'll raise organisational delivery maturity by embedding pragmatic frameworks, coaching leaders, and partnering with the Academic Design Pod to ensure solutions are scalable, coherent, and fully integrated. You'll also oversee change management, ensuring new ways of working are not just launched but embedded and sustained. Value, Finance & Governance You'll provide clear, confident Board-level visibility on performance, risk, and return on investment. With accountability for financial control across the transformation portfolio and cost centre, you'll enforce rigorous business case development and benefits realisation tracking. You'll hold delivery leaders accountable for value creation, ensuring transformation outcomes align directly to P&L impact and strategic priorities. Stakeholder Leadership & Culture Success in this role depends on trust and influence. You'll build confidence with senior stakeholders and cultivate a culture defined by pace, transparency, and delivery discipline. You'll champion consistent design and delivery standards and lead impactful TMO communications and change strategies across the Academic community. This position has been classified as a hybrid role, requiring the selected candidate to typically spend 40-60% of their time collaborating and connecting face-to-face at their dedicated location. Aside from our hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements should you require adjustments due to a disability or long-term health condition. About You Essential Knowledge & Experience Experience of setting up and/or running a TMO in another organisation Experience of design and delivery of complex, multi year portfolios in large organisations Deep expertise across transformation disciplines (programme management, operating models, CI) Awareness of GenAI and automation opportunities and risks Broad working knowledge across technology, data, operations, commercial and customer experience Experience working with Board-level stakeholders and influencing strategic decisions Demonstrable leadership of high-impact programmes and large-scale portfolios Strong financial literacy and experience with benefits realisation and cost management Key Skills Strategic thinking with the ability to translate vision into pragmatic action Strong decision making in resource-constrained environments Collaborative leadership in matrix structures Excellent communication, advisory and influencing skills Data-driven approach to decision-making and performance measurement Desirable If you meet the above minimum requirements, we encourage you to apply. Your application will be even stronger if you can also demonstrate the following desirable criteria: Strong understanding of the academic publishing landscape and digital transformation trends Agile or formal PM qualifications (e.g. PRINCE2) Lean/Six Sigma or equivalent continuous improvement qualification Change management certification For a detailed job description, please refer to the link at the bottom of the advert on our careers site. We are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition. Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov.uk website for guidance to understand your own eligibility based on the role you are applying for. Rewards and benefits We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including: 28 days annual leave plus bank holidays Private medical and Permanent Health Insurance Discretionary annual bonus Group personal pension scheme Life assurance up to 4 x annual salary Green travel schemes Ready to pursue your potential? Apply now. We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be 15 March 2026. We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place from week commencing 23 March 2026. If you are shortlisted and progressed through the stages, you can expect: First stage virtual interview via MS Teams. You will be provided with a brief to complete a role related task which will need to be returned by email in advance of your interview. Final stage interview: in-person at our offices in Cambridge. If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs. Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry. Why join us Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe - for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration. Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background. We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.
Feb 28, 2026
Full time
Transformation Director, Cambridge University Press Salary: £76,000 - £104,500 plus competitive benefits Location: Cambridge, UK - Hybrid Contract: Permanent Hours: Full time 35 hours per week Lead the creation of a new Transformation Management Office We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge. Are you passionate about driving transformation, shaping organisational change, and enabling teams to deliver meaningful impact? We're looking for a highly skilled Transformation Director to lead our new Transformation Management Office (TMO) within Cambridge University Press, the Academic publishing division of Cambridge University Press & Assessment. About the role Academic publishing is undergoing a period of significant change. Evolving customer needs, digital transformation, new business models and the rise of AI are reshaping how we work and how we deliver value. To ensure we remain competitive and continue to deliver against our strategy, we are seeking an exceptional Transformation Director to lead our new Transformation Management Office and accelerate this evolution. This role goes far beyond oversight - you will be a strategist, delivery expert, and "player-coach," intervening directly in high-risk areas where deeper leadership is needed. You must have the confidence and credibility to operate with Board-level stakeholders and the ability to influence decision making across a large, matrixed organisation. Strategic Leadership You will be the architect and storyteller of our academic transformation, owning a clear, compelling narrative that connects long-term strategy to real world outcomes. You'll translate this narrative into a robust roadmap and investment case, ensuring priorities are clear, funded, and deliverable. As leader of the Transformation Management Office, you'll build and inspire a high performing team, working in close partnership with the Central PMO to ensure academic transformation is fully aligned with wider organisational priorities. Delivery & Execution You'll establish and govern the academic transformation portfolio, accelerating delivery while maintaining strong control. Chairing TMO delivery forums, you'll drive decisive action, remove barriers, and focus relentlessly on outcomes. Where delivery needs an extra push, you'll lead senior level programme "deep dives", providing hands on intervention and direction. You'll raise organisational delivery maturity by embedding pragmatic frameworks, coaching leaders, and partnering with the Academic Design Pod to ensure solutions are scalable, coherent, and fully integrated. You'll also oversee change management, ensuring new ways of working are not just launched but embedded and sustained. Value, Finance & Governance You'll provide clear, confident Board-level visibility on performance, risk, and return on investment. With accountability for financial control across the transformation portfolio and cost centre, you'll enforce rigorous business case development and benefits realisation tracking. You'll hold delivery leaders accountable for value creation, ensuring transformation outcomes align directly to P&L impact and strategic priorities. Stakeholder Leadership & Culture Success in this role depends on trust and influence. You'll build confidence with senior stakeholders and cultivate a culture defined by pace, transparency, and delivery discipline. You'll champion consistent design and delivery standards and lead impactful TMO communications and change strategies across the Academic community. This position has been classified as a hybrid role, requiring the selected candidate to typically spend 40-60% of their time collaborating and connecting face-to-face at their dedicated location. Aside from our hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements should you require adjustments due to a disability or long-term health condition. About You Essential Knowledge & Experience Experience of setting up and/or running a TMO in another organisation Experience of design and delivery of complex, multi year portfolios in large organisations Deep expertise across transformation disciplines (programme management, operating models, CI) Awareness of GenAI and automation opportunities and risks Broad working knowledge across technology, data, operations, commercial and customer experience Experience working with Board-level stakeholders and influencing strategic decisions Demonstrable leadership of high-impact programmes and large-scale portfolios Strong financial literacy and experience with benefits realisation and cost management Key Skills Strategic thinking with the ability to translate vision into pragmatic action Strong decision making in resource-constrained environments Collaborative leadership in matrix structures Excellent communication, advisory and influencing skills Data-driven approach to decision-making and performance measurement Desirable If you meet the above minimum requirements, we encourage you to apply. Your application will be even stronger if you can also demonstrate the following desirable criteria: Strong understanding of the academic publishing landscape and digital transformation trends Agile or formal PM qualifications (e.g. PRINCE2) Lean/Six Sigma or equivalent continuous improvement qualification Change management certification For a detailed job description, please refer to the link at the bottom of the advert on our careers site. We are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition. Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov.uk website for guidance to understand your own eligibility based on the role you are applying for. Rewards and benefits We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including: 28 days annual leave plus bank holidays Private medical and Permanent Health Insurance Discretionary annual bonus Group personal pension scheme Life assurance up to 4 x annual salary Green travel schemes Ready to pursue your potential? Apply now. We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be 15 March 2026. We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place from week commencing 23 March 2026. If you are shortlisted and progressed through the stages, you can expect: First stage virtual interview via MS Teams. You will be provided with a brief to complete a role related task which will need to be returned by email in advance of your interview. Final stage interview: in-person at our offices in Cambridge. If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs. Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry. Why join us Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe - for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration. Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background. We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.
What We Do Conduct is building the AI operating system for Enterprise IT, starting with the deepest cost center and innovation bottleneck in global business: the day-to-day operation, maintenance, and change management of mission-critical enterprise systems. Across the world's largest companies, thousands of internal analysts and developers, plus fleets of external consultants, spend their days manually understanding custom code, resolving incidents, analyzing processes, and preparing system change requests. For many enterprises, this translates into hundreds of millions of dollars per year just to keep core systems running-slowing down innovation at the very center of the business. Conduct changes this fundamentally. We're the first system that actually understands enterprise applications bottom-up: from the single code line, to logic, to entire system interdependencies and can reason about them the way the best human experts do, but at machine scale. We're starting with SAP, the backbone of over 90% of global commerce. Customers such as Daimler Truck, Rittal, and Heidelberg Materials already use Conduct to automate system analysis, resolve issues in minutes, cut millions in IT spend, and accelerate ERP transformations by months. But SAP is only the starting point. We're building toward a future where enterprise systems are self-aware, self-healing, and continuously optimizing across the software stack. We turn Enterprise IT from a bottleneck to a driver of innovation velocity. We are a high-talent-density team of 20, founded by former Palantir engineering and product leaders and built around a simple principle: we hire only the most ambitious, driven, and dedicated people who want to build category-defining technology in a culture of intensity, ownership, and pace. If you want to shape the new era of Enterprise System Intelligence, Conduct is where you can do the most important work of your career. Role Responsibilities As Conduct's Head of Talent, you won't just run hiring, you'll shape the team, culture, and systems that will help us scale at pace. You'll inherit an early-stage hiring engine and elevate it into a disciplined, high-velocity, globally competitive talent function . You will own the full talent lifecycle across strategising, planning, sourcing, assessing, and onboarding. Working directly with the Co-Founders, you will: Build the Talent Engine and Process: Own and evolve our early stage hiring into a talent first, candidate led engine that consistently attracts the right people and converts them quickly, without compromising on quality Build and nurture pipelines of high quality candidates in the UK and internationally. Drive operational excellence through improved scorecards, interview training, calibration, and funnel discipline. Hire Exceptionally Across Functions: Source, assess, and close world class engineering, product, GTM, and generalist talent. Understand the profiles, competencies, and behaviours required to succeed in an enterprise focused startup. Build pipelines of high-quality active and passive candidates, from the UK and beyond, and maintain relationships long before roles open. Lead relationships with recruitment agencies, including identifying great partners for specific searches. Employer Brand: Build a globally competitive employer brand that positions Conduct as the place ambitious talent wants to work. Own creative communications and marketing initiatives, including events and experiences, to develop and deepen the view of Conduct as a centre of excellence for candidates. Drive our employer presence in UK, Europe, and US talent ecosystems. Ensure every candidate, including those we do not hire, has an exceptional experience of Conduct's recruitment process. Nice to haves: Experience with shaping compensation and benefits and setting clear performance expectations. Help design and run onboarding processes that make new joiners productive quickly and aligned with how we operate. Candidate Profile We're looking for someone truly standout, who's repeatedly hired top tier people and knows how to move quickly in fast moving startups. You likely have: Extensive experience hiring engineering, product, GTM, and operational talent in high growth environments, likely both in agencies and in house. Experience working in a startup or high growth tech company, with a strong understanding of the talent needed to succeed in enterprise SaaS. Ability to identify and test specific expertise across functions: e.g., technical depth for engineering and sales skill for GTM. A track record of scaling hiring with quality and speed. Strong sourcing capabilities, particularly for passive candidates across multiple functions. Experience shaping a globally competitive employer brand that resonates with ambitious builders and operators. Outstanding written and verbal communication: crisp, structured, and persuasive. A reputation for raising the bar culturally and operationally. High personal velocity: autonomous, decisive, and outcome oriented. What "Good" Looks Like in this role You consistently elevate hire quality and recruitment standards. You cement our hiring engine as a globally competitive system trusted by candidates. You enforce quality through structured interviewing and clear unbiased decision making. You are flexible to the needs and requirements of an early stage start up and know when it's right (and when it's wrong) to bend process. You build a talent brand that stands out globally to high performing enterprise operators. You become a valued advisor on compensation, performance and people systems. You strengthen Conduct's culture through clarity, expectations, and high standards. You operate with pace, independence, and strong judgment. This Role Isn't For You If You only have experience hiring for one type of role in startup environments. You will find it difficult to commit to 5 days a week in office You rely on inbound applications or agencies instead of proactive sourcing. You only thrive with highly structured, mature processes in place. You avoid ambiguity, pace, or high ownership environments. You want to be told what to do - this role leads, not follows. Working at Conduct We're a high energy, high trust team with big ambitions. Our culture blends focus, intensity, and humour: we're serious about impact, but never take ourselves too seriously. We're here to build a generational company, and we know that means pushing past limits whilst enjoying the ride together. In our Fitzrovia office, collaboration is fast and constant. Everyone owns their outcomes and takes initiative, but we succeed only as a team. We believe in learning fast, supporting each other radically, and finding joy in the process. We know that building a company is a journey that we are all on together - whether you're a Co Founder, an early hire, or a future colleague - and we are intentional about growing together as a team and as individuals. We therefore work with Diana Chapman, one of the world's most renowned leadership coaches, to bring the principles of her Conscious Leadership movement into how we work as an organization through company wide executive coaching. Benefits We want Conduct to offer the best possible environment for everyone on the team to do their life's work. Our benefits are designed with that in mind: we recognize that exceptional performance is a holistic endeavour so we support everyone in becoming the most successful, fulfilled, and healthy version of themselves. Generous cash compensation. Share options under the tax efficient EMI scheme. Broad private health insurance including dental and optical cover. ️ Monthly wellbeing payment on top of your salary to spend as you see fit. Breakfast and dinner every day in the office. A truly unparalleled snack selection. Biannual full team offsites. Regular socials. Coaching from Diana Chapman. ️ Take what you need leave policy. Pension salary sacrifice reinvestment scheme. We welcome applications from candidates who require visa sponsorship. Conduct is an equal opportunities employer. Diversity is a non negotiable asset to our company and our team. We believe that a variety of backgrounds, perspectives, and experiences makes us stronger and helps us build better together. We particularly encourage applications from groups that are under represented in technology and engineering, as we know that diverse teams create the best solutions.
Feb 28, 2026
Full time
What We Do Conduct is building the AI operating system for Enterprise IT, starting with the deepest cost center and innovation bottleneck in global business: the day-to-day operation, maintenance, and change management of mission-critical enterprise systems. Across the world's largest companies, thousands of internal analysts and developers, plus fleets of external consultants, spend their days manually understanding custom code, resolving incidents, analyzing processes, and preparing system change requests. For many enterprises, this translates into hundreds of millions of dollars per year just to keep core systems running-slowing down innovation at the very center of the business. Conduct changes this fundamentally. We're the first system that actually understands enterprise applications bottom-up: from the single code line, to logic, to entire system interdependencies and can reason about them the way the best human experts do, but at machine scale. We're starting with SAP, the backbone of over 90% of global commerce. Customers such as Daimler Truck, Rittal, and Heidelberg Materials already use Conduct to automate system analysis, resolve issues in minutes, cut millions in IT spend, and accelerate ERP transformations by months. But SAP is only the starting point. We're building toward a future where enterprise systems are self-aware, self-healing, and continuously optimizing across the software stack. We turn Enterprise IT from a bottleneck to a driver of innovation velocity. We are a high-talent-density team of 20, founded by former Palantir engineering and product leaders and built around a simple principle: we hire only the most ambitious, driven, and dedicated people who want to build category-defining technology in a culture of intensity, ownership, and pace. If you want to shape the new era of Enterprise System Intelligence, Conduct is where you can do the most important work of your career. Role Responsibilities As Conduct's Head of Talent, you won't just run hiring, you'll shape the team, culture, and systems that will help us scale at pace. You'll inherit an early-stage hiring engine and elevate it into a disciplined, high-velocity, globally competitive talent function . You will own the full talent lifecycle across strategising, planning, sourcing, assessing, and onboarding. Working directly with the Co-Founders, you will: Build the Talent Engine and Process: Own and evolve our early stage hiring into a talent first, candidate led engine that consistently attracts the right people and converts them quickly, without compromising on quality Build and nurture pipelines of high quality candidates in the UK and internationally. Drive operational excellence through improved scorecards, interview training, calibration, and funnel discipline. Hire Exceptionally Across Functions: Source, assess, and close world class engineering, product, GTM, and generalist talent. Understand the profiles, competencies, and behaviours required to succeed in an enterprise focused startup. Build pipelines of high-quality active and passive candidates, from the UK and beyond, and maintain relationships long before roles open. Lead relationships with recruitment agencies, including identifying great partners for specific searches. Employer Brand: Build a globally competitive employer brand that positions Conduct as the place ambitious talent wants to work. Own creative communications and marketing initiatives, including events and experiences, to develop and deepen the view of Conduct as a centre of excellence for candidates. Drive our employer presence in UK, Europe, and US talent ecosystems. Ensure every candidate, including those we do not hire, has an exceptional experience of Conduct's recruitment process. Nice to haves: Experience with shaping compensation and benefits and setting clear performance expectations. Help design and run onboarding processes that make new joiners productive quickly and aligned with how we operate. Candidate Profile We're looking for someone truly standout, who's repeatedly hired top tier people and knows how to move quickly in fast moving startups. You likely have: Extensive experience hiring engineering, product, GTM, and operational talent in high growth environments, likely both in agencies and in house. Experience working in a startup or high growth tech company, with a strong understanding of the talent needed to succeed in enterprise SaaS. Ability to identify and test specific expertise across functions: e.g., technical depth for engineering and sales skill for GTM. A track record of scaling hiring with quality and speed. Strong sourcing capabilities, particularly for passive candidates across multiple functions. Experience shaping a globally competitive employer brand that resonates with ambitious builders and operators. Outstanding written and verbal communication: crisp, structured, and persuasive. A reputation for raising the bar culturally and operationally. High personal velocity: autonomous, decisive, and outcome oriented. What "Good" Looks Like in this role You consistently elevate hire quality and recruitment standards. You cement our hiring engine as a globally competitive system trusted by candidates. You enforce quality through structured interviewing and clear unbiased decision making. You are flexible to the needs and requirements of an early stage start up and know when it's right (and when it's wrong) to bend process. You build a talent brand that stands out globally to high performing enterprise operators. You become a valued advisor on compensation, performance and people systems. You strengthen Conduct's culture through clarity, expectations, and high standards. You operate with pace, independence, and strong judgment. This Role Isn't For You If You only have experience hiring for one type of role in startup environments. You will find it difficult to commit to 5 days a week in office You rely on inbound applications or agencies instead of proactive sourcing. You only thrive with highly structured, mature processes in place. You avoid ambiguity, pace, or high ownership environments. You want to be told what to do - this role leads, not follows. Working at Conduct We're a high energy, high trust team with big ambitions. Our culture blends focus, intensity, and humour: we're serious about impact, but never take ourselves too seriously. We're here to build a generational company, and we know that means pushing past limits whilst enjoying the ride together. In our Fitzrovia office, collaboration is fast and constant. Everyone owns their outcomes and takes initiative, but we succeed only as a team. We believe in learning fast, supporting each other radically, and finding joy in the process. We know that building a company is a journey that we are all on together - whether you're a Co Founder, an early hire, or a future colleague - and we are intentional about growing together as a team and as individuals. We therefore work with Diana Chapman, one of the world's most renowned leadership coaches, to bring the principles of her Conscious Leadership movement into how we work as an organization through company wide executive coaching. Benefits We want Conduct to offer the best possible environment for everyone on the team to do their life's work. Our benefits are designed with that in mind: we recognize that exceptional performance is a holistic endeavour so we support everyone in becoming the most successful, fulfilled, and healthy version of themselves. Generous cash compensation. Share options under the tax efficient EMI scheme. Broad private health insurance including dental and optical cover. ️ Monthly wellbeing payment on top of your salary to spend as you see fit. Breakfast and dinner every day in the office. A truly unparalleled snack selection. Biannual full team offsites. Regular socials. Coaching from Diana Chapman. ️ Take what you need leave policy. Pension salary sacrifice reinvestment scheme. We welcome applications from candidates who require visa sponsorship. Conduct is an equal opportunities employer. Diversity is a non negotiable asset to our company and our team. We believe that a variety of backgrounds, perspectives, and experiences makes us stronger and helps us build better together. We particularly encourage applications from groups that are under represented in technology and engineering, as we know that diverse teams create the best solutions.
Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi's Services Product & Innovation (P&I) team. By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team/Role Overview: This is a dynamic leadership role in the global organisation requiring the individual to display a very good understanding of Digital Assets, Client needs, perform continuous market scans and work across multiple product, risk and compliance groups and geographies to deliver solutions that serve clients digital asset needs and help create the network of the future. While at the same time evaluate and engage various internal and external partners to augment core product offerings as required. The role also requires client engagement to drive commercial agendas and deepen Citi's understanding of client needs in this space. Citi is a market leader in global payments and serves our clients in 90 markets with on the ground presence. Our network is a key differentiator. Digital assets are a fast moving space where there is significant innovation and disruption requiring a forward looking and focused execution strategy. This role offers the unique experience of supporting the development of Citi's network of the future, supporting the development of the new products, network, and modernisation. What you'll do: Define and execute on go-to-market commercial strategy to drive revenue and scale Citi Token Services for European region aligned with Citi and Services' vision and objectives. Lead alignment on Digital Assets strategy through cross functional collaboration with senior leadership and product heads. Drive product life cycle from ideation to market adoption for new digital asset initiatives. Ownership of P&L for European Digital Assets business and partner with business lines to achieve profitability targets. Identify and pursue new business opportunities, partnerships, and client segments to expand market share. Internal and external engagement: Sales Training, Enablement and Outreach. Develop client pitch decks and marketing material to support Sales and marketing initiatives. Source and maintain strong relationships with clients including financial institutions, fintechs, virtual asset service providers, and crypto native firms. Liaise with regulators as a SME and ensure compliance with evolving European regulatory frameworks such as MiCA. Thought and brand leadership through representation at industry events. What we'll need from you: Significant experience within a large, complex financial institution or related fintech/technology firm in a senior commercial leadership role with proven track record of P&L ownership and achieving revenue growth. Preferred experience building and scaling new business lines in the digital asset space. Strong understanding of financial services products and Digital Assets, including tokenisation, stablecoins, DLT, smart contracts, and custody solutions. Proven ability to develop and articulate thought leadership content. Strong communication and presentation skills, capable of engaging with senior stakeholders and diverse client types with corporate sectors and asset managers. Strong analytical skills to assess market opportunities, competitive threats, and product fit. Experience in client-facing roles, participating in client discussions, demos, and workshops. Ability to collaborate effectively with cross-functional teams, including business, sales, and marketing, and with the five product organisations of Services. Possess a strong commercial mindset, essential for contributing to business growth as a trusted advisor. Exhibit a strategic mindset, necessary to help shape the future direction of Citi's solution innovations. Be a highly motivated self-starter, with excellent communication skills, able to influence and align peers and partners to execution across a large, global, matrix organisation. What we can offer you: We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in class benefits they need to be well, live well and save well. By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure A discretionary annual performance related bonus Private medical insurance packages to suit your personal circumstances Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. Job Family Group: Product Management and Development Job Family: Market Segments and Services Time Type: Full time Most Relevant Skills: Please see the requirements listed above. Other Relevant Skills: For complementary skills, please see above and/or contact the recruiter. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.
Feb 28, 2026
Full time
Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi's Services Product & Innovation (P&I) team. By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team/Role Overview: This is a dynamic leadership role in the global organisation requiring the individual to display a very good understanding of Digital Assets, Client needs, perform continuous market scans and work across multiple product, risk and compliance groups and geographies to deliver solutions that serve clients digital asset needs and help create the network of the future. While at the same time evaluate and engage various internal and external partners to augment core product offerings as required. The role also requires client engagement to drive commercial agendas and deepen Citi's understanding of client needs in this space. Citi is a market leader in global payments and serves our clients in 90 markets with on the ground presence. Our network is a key differentiator. Digital assets are a fast moving space where there is significant innovation and disruption requiring a forward looking and focused execution strategy. This role offers the unique experience of supporting the development of Citi's network of the future, supporting the development of the new products, network, and modernisation. What you'll do: Define and execute on go-to-market commercial strategy to drive revenue and scale Citi Token Services for European region aligned with Citi and Services' vision and objectives. Lead alignment on Digital Assets strategy through cross functional collaboration with senior leadership and product heads. Drive product life cycle from ideation to market adoption for new digital asset initiatives. Ownership of P&L for European Digital Assets business and partner with business lines to achieve profitability targets. Identify and pursue new business opportunities, partnerships, and client segments to expand market share. Internal and external engagement: Sales Training, Enablement and Outreach. Develop client pitch decks and marketing material to support Sales and marketing initiatives. Source and maintain strong relationships with clients including financial institutions, fintechs, virtual asset service providers, and crypto native firms. Liaise with regulators as a SME and ensure compliance with evolving European regulatory frameworks such as MiCA. Thought and brand leadership through representation at industry events. What we'll need from you: Significant experience within a large, complex financial institution or related fintech/technology firm in a senior commercial leadership role with proven track record of P&L ownership and achieving revenue growth. Preferred experience building and scaling new business lines in the digital asset space. Strong understanding of financial services products and Digital Assets, including tokenisation, stablecoins, DLT, smart contracts, and custody solutions. Proven ability to develop and articulate thought leadership content. Strong communication and presentation skills, capable of engaging with senior stakeholders and diverse client types with corporate sectors and asset managers. Strong analytical skills to assess market opportunities, competitive threats, and product fit. Experience in client-facing roles, participating in client discussions, demos, and workshops. Ability to collaborate effectively with cross-functional teams, including business, sales, and marketing, and with the five product organisations of Services. Possess a strong commercial mindset, essential for contributing to business growth as a trusted advisor. Exhibit a strategic mindset, necessary to help shape the future direction of Citi's solution innovations. Be a highly motivated self-starter, with excellent communication skills, able to influence and align peers and partners to execution across a large, global, matrix organisation. What we can offer you: We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in class benefits they need to be well, live well and save well. By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure A discretionary annual performance related bonus Private medical insurance packages to suit your personal circumstances Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. Job Family Group: Product Management and Development Job Family: Market Segments and Services Time Type: Full time Most Relevant Skills: Please see the requirements listed above. Other Relevant Skills: For complementary skills, please see above and/or contact the recruiter. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.
At Affinity, we're passionate about our customer's success and looking for strategic, results-driven CSMs. Your job will combine commercial leadership and customer advocacy. You will drive strategic renewals while working closely with our clients to understand and address their business needs. This role is highly cross-functional, and you will regularly interface with our sales, product, and engineering teams to ensure we place clients' concerns above everything else. We hope you're excited about the prospect of shaping the customer experience at Affinity! What will I be doing? Own a book of Affinity's Mid-Market customers and drive renewals for these accounts. Serve as a Customer Advocate: build a strategy to manage the engagement and success of our clients. Act as a trusted advisor to our customers to drive broad product adoption and ensure they reach a high level of satisfaction with the product. Become a product expert: Develop best practices to share with clients, helping them best leverage Affinity's full functionality. Interface closely with sales, support, product, and engineering teams to share client feedback, resolve escalations, deliver outstanding client experiences, and directly impact the product roadmap. Qualifications Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply for jobs unless they meet every qualification. At Affinity, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role, but your past experience doesn't perfectly align with the qualifications above, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Required 4+ years of experience as a Customer Success Manager, Account Manager, or similar role. Proven track record of achieving commercial targets and goals, preferably in an enterprise SaaS setting. Experience managing complex accounts and renewals. You have excellent interpersonal skills with a history of building strong business relationships. You're an influential communicator with experience presenting to small and large audiences. You're proficient in organization, account prioritization, and time management. Ability to orchestrate cross-functional resources to ensure the success of your clients. You are excited by the startup environment; you want to contribute to fine-tuning the structure and process to scale the customer success team. Bonus points for Experience working with Venture Capital, Private Equity, or Investment Banking customers Experience working at a SaaS company in the CRM or data services space. What you'll enjoy at Affinity We live our values as playmakers who are obsessed with learning, care personally about our colleagues and clients, are radically open-minded, and take pride in everything we do. We offer a very competitive compensation package along with equity. We pay for your health, dental, and life insurance. We offer a pension plan to help you plan for retirement. We provide an annual budget for you to spend on education and offer a comprehensive L&D program - after all, one of our core values is that we're ! We support our employee's overall health and well-being and reimburse monthly for things such as; Home Internet, Meals, and Wellness memberships/equipment. Virtual team building and socials. Keeping people connected is essential. About Affinity With more than 3,000 customers worldwide and backed by some of Silicon Valley's best firms, Affinity has raised $120M to empower dealmakers to find, manage, and close more deals. How? Our Relationship Intelligence platform uses the wealth of data exhaust from trillions of interactions between Investment Bankers, Venture Capitalists, Consultants, and other strategic dealmakers to deliver automated relationship insights that drive over 450,000 deals every month. We are are proud to have received Inc. and Fortune Best Workplaces awards as well as to be Great Places to Work certified for the last 5 years running. Join us on our mission to make it possible for anyone to cultivate and fully harness their network to succeed. We use E-Verify Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit
Feb 28, 2026
Full time
At Affinity, we're passionate about our customer's success and looking for strategic, results-driven CSMs. Your job will combine commercial leadership and customer advocacy. You will drive strategic renewals while working closely with our clients to understand and address their business needs. This role is highly cross-functional, and you will regularly interface with our sales, product, and engineering teams to ensure we place clients' concerns above everything else. We hope you're excited about the prospect of shaping the customer experience at Affinity! What will I be doing? Own a book of Affinity's Mid-Market customers and drive renewals for these accounts. Serve as a Customer Advocate: build a strategy to manage the engagement and success of our clients. Act as a trusted advisor to our customers to drive broad product adoption and ensure they reach a high level of satisfaction with the product. Become a product expert: Develop best practices to share with clients, helping them best leverage Affinity's full functionality. Interface closely with sales, support, product, and engineering teams to share client feedback, resolve escalations, deliver outstanding client experiences, and directly impact the product roadmap. Qualifications Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply for jobs unless they meet every qualification. At Affinity, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role, but your past experience doesn't perfectly align with the qualifications above, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Required 4+ years of experience as a Customer Success Manager, Account Manager, or similar role. Proven track record of achieving commercial targets and goals, preferably in an enterprise SaaS setting. Experience managing complex accounts and renewals. You have excellent interpersonal skills with a history of building strong business relationships. You're an influential communicator with experience presenting to small and large audiences. You're proficient in organization, account prioritization, and time management. Ability to orchestrate cross-functional resources to ensure the success of your clients. You are excited by the startup environment; you want to contribute to fine-tuning the structure and process to scale the customer success team. Bonus points for Experience working with Venture Capital, Private Equity, or Investment Banking customers Experience working at a SaaS company in the CRM or data services space. What you'll enjoy at Affinity We live our values as playmakers who are obsessed with learning, care personally about our colleagues and clients, are radically open-minded, and take pride in everything we do. We offer a very competitive compensation package along with equity. We pay for your health, dental, and life insurance. We offer a pension plan to help you plan for retirement. We provide an annual budget for you to spend on education and offer a comprehensive L&D program - after all, one of our core values is that we're ! We support our employee's overall health and well-being and reimburse monthly for things such as; Home Internet, Meals, and Wellness memberships/equipment. Virtual team building and socials. Keeping people connected is essential. About Affinity With more than 3,000 customers worldwide and backed by some of Silicon Valley's best firms, Affinity has raised $120M to empower dealmakers to find, manage, and close more deals. How? Our Relationship Intelligence platform uses the wealth of data exhaust from trillions of interactions between Investment Bankers, Venture Capitalists, Consultants, and other strategic dealmakers to deliver automated relationship insights that drive over 450,000 deals every month. We are are proud to have received Inc. and Fortune Best Workplaces awards as well as to be Great Places to Work certified for the last 5 years running. Join us on our mission to make it possible for anyone to cultivate and fully harness their network to succeed. We use E-Verify Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit
# Senior Tax ManagerSenior Tax ManagerSalary£100000 - £110000LocationCity of London, London, UKContractPermanentIndustryLife Insurance Contactollie Senior Tax Manager London (Hybrid - 50% office based) Up to £110,000 base salary + 30% annual bonus + excellent benefitsA leading, London-based FTSE financial services group is seeking an experienced Group Tax Senior Manager to join its Group Finance function. This is a high-profile role reporting directly to the Head of Tax, offering broad exposure across compliance, reporting and advisory within a complex and evolving regulated environment. Senior Tax Manager London (Hybrid - 50% office based) Up to £110,000 base salary + 30% annual bonus + excellent benefitsA leading, London-based FTSE financial services group is seeking an experienced Group Tax Senior Manager to join its Group Finance function. This is a high-profile role reporting directly to the Head of Tax, offering broad exposure across compliance, reporting and advisory within a complex and evolving regulated environment. The RoleAs a key member of a small but high-impact tax team, you will play a central role in delivering both tax compliance oversight and commercial tax advisory support across the Group. Key Responsibilities Tax Advisory Provide commercially focused tax advice on new business initiatives, transactions and strategic projects Partner with senior stakeholders across Finance and the wider business to proactively manage tax risk Support decision-making with clear, pragmatic technical guidance Compliance & Reporting Oversee outsourced corporation tax compliance, including UK corporate tax computations and Pillar 2 Review quarterly and year-end tax provisions for IFRS and PRA reporting Support Solvency II and US GAAP reporting requirements Review Quarterly Instalment Payment calculations Prepare audit deliverables and liaise with external auditors Operational Excellence Identify and implement process improvements Enhance tax risk management frameworks Contribute to continuous improvement within the finance function About YouYou will be a qualified tax or accounting professional with strong UK corporate tax expertise and experience operating in a regulated or financial services environment. Essential: ACA / CA / ACCA / CIMA qualified or CTA qualified Strong UK corporate tax technical knowledge Experience managing tax compliance and reporting (either in-house or within practice) Excellent stakeholder management and communication skills Desirable: Financial services tax experience Exposure to IFRS, Solvency II or US GAAP reporting VAT knowledge within a financial services context The Opportunity Join a growing, well-capitalised financial services group High visibility role with exposure to senior leadership Broad mix of advisory and compliance work Hybrid working model (c. 50% London office presence) Competitive package: up to £110,000 base + 30% bonus + comprehensive benefits
Feb 28, 2026
Full time
# Senior Tax ManagerSenior Tax ManagerSalary£100000 - £110000LocationCity of London, London, UKContractPermanentIndustryLife Insurance Contactollie Senior Tax Manager London (Hybrid - 50% office based) Up to £110,000 base salary + 30% annual bonus + excellent benefitsA leading, London-based FTSE financial services group is seeking an experienced Group Tax Senior Manager to join its Group Finance function. This is a high-profile role reporting directly to the Head of Tax, offering broad exposure across compliance, reporting and advisory within a complex and evolving regulated environment. Senior Tax Manager London (Hybrid - 50% office based) Up to £110,000 base salary + 30% annual bonus + excellent benefitsA leading, London-based FTSE financial services group is seeking an experienced Group Tax Senior Manager to join its Group Finance function. This is a high-profile role reporting directly to the Head of Tax, offering broad exposure across compliance, reporting and advisory within a complex and evolving regulated environment. The RoleAs a key member of a small but high-impact tax team, you will play a central role in delivering both tax compliance oversight and commercial tax advisory support across the Group. Key Responsibilities Tax Advisory Provide commercially focused tax advice on new business initiatives, transactions and strategic projects Partner with senior stakeholders across Finance and the wider business to proactively manage tax risk Support decision-making with clear, pragmatic technical guidance Compliance & Reporting Oversee outsourced corporation tax compliance, including UK corporate tax computations and Pillar 2 Review quarterly and year-end tax provisions for IFRS and PRA reporting Support Solvency II and US GAAP reporting requirements Review Quarterly Instalment Payment calculations Prepare audit deliverables and liaise with external auditors Operational Excellence Identify and implement process improvements Enhance tax risk management frameworks Contribute to continuous improvement within the finance function About YouYou will be a qualified tax or accounting professional with strong UK corporate tax expertise and experience operating in a regulated or financial services environment. Essential: ACA / CA / ACCA / CIMA qualified or CTA qualified Strong UK corporate tax technical knowledge Experience managing tax compliance and reporting (either in-house or within practice) Excellent stakeholder management and communication skills Desirable: Financial services tax experience Exposure to IFRS, Solvency II or US GAAP reporting VAT knowledge within a financial services context The Opportunity Join a growing, well-capitalised financial services group High visibility role with exposure to senior leadership Broad mix of advisory and compliance work Hybrid working model (c. 50% London office presence) Competitive package: up to £110,000 base + 30% bonus + comprehensive benefits
About Outreach Outreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. About the Team Customer Success at Outreach exists to drive measurable business outcomes by embedding Outreach into the core revenue workflows of our customers. We partner strategically across Sales, RevOps, Enablement, and Leadership teams to remove barriers to adoption, optimize performance, and support long term retention and growth. Our focus is not only customer satisfaction - it is operational impact. We align cross functional stakeholders internally and externally to ensure Outreach drives real business results. The Role The Principal Customer Success Manager is a senior individual contributor responsible for driving outcomes across a focused portfolio of Outreach's most strategic customers in the region (3-5 accounts). In addition to owning these high value relationships, the Lead CSM acts as a senior peer within the Customer Success team - helping elevate standards, support account strategy, and mentor others. This is not a people management role, but it carries influence, accountability, and regional leadership responsibility. This role combines strategic account ownership with team impact, operating as a trusted partner to both customers and internal stakeholders. Location London (hybrid with 2 days in office each week). Your Daily Adventures Will Include Own Strategic Customer Outcomes Manage a focused book of 3-5 high value, complex accounts Develop and evolve outcome based success plans aligned to customer business objectives and renewal timelines Drive sustained adoption of Outreach across teams and workflows Identify leading indicators of risk and expansion, embedding renewal readiness into ongoing engagement Partner closely with Client Account Executives to shape retention and growth strategy while they lead commercial conversations Drive AI Adoption & Workflow Evolution Guide customers in embedding Outreach's AI capabilities into daily revenue workflows Analyse AI usage patterns and workflow data to identify optimisation, efficiency, and expansion opportunities Translate AI driven productivity gains into measurable business impact (pipeline velocity, rep productivity, forecasting accuracy, win rates) Support customers in redesigning elements of their revenue processes to fully leverage automation and agentic capabilities Stay ahead of evolving AI features and proactively advise customers on adoption pathways Lead Complex Stakeholder Environments Build and maintain multi threaded relationships across key stakeholders Navigate varying priorities across Sales, RevOps, Enablement, and leadership Maintain clarity and alignment on shared success criteria Serve as a consistent, credible advisor throughout the customer journey Elevate the Team Act as a senior peer and mentor within the Customer Success team Support colleagues in shaping account strategy and preparing executive facing business reviews Share best practices, playbooks, and insights across the region Provide early visibility on emerging risks or patterns across strategic accounts Partner with the regional CS leader to improve consistency, operating rhythm, and performance standards Collaborate Cross Functionally Partner with Professional Services on onboarding and value acceleration Coordinate with Product, Support, Sales, and Marketing to maximise customer experience Represent the voice of strategic customers internally Help influence improvements in product positioning and workflow enablement based on customer insight Our Vision of You Significant experience (typically 7-10+ years) in Customer Success, Account Management, or a related SaaS role supporting complex software and business transformation Proven success managing complex or strategic accounts with measurable retention outcomes Strong commercial awareness and ability to influence renewal strategy without directly owning pricing Experience driving adoption of AI enabled or automation driven platforms Strong understanding of modern revenue processes and go to market workflows Demonstrated ability to mentor or coach peers in a professional setting High emotional intelligence and ability to build trusted relationships across stakeholder levels Ability to influence without direct authority Strong communication skills, able to tailor messaging to different audiences Self motivated with a strong sense of ownership and collaborative accountability Comfortable operating in ambiguity and helping bring clarity to others How EMEA CS Operates We communicate openly, early, and often We take ownership from start to finish We are proactive We build relationships at every level We think strategically and act with purpose We learn and adapt Why You'll Love It Here 25 days holiday + 8 bank holidays Outreach contributes a monthly contribution towards your pension Private medical care for employee and spouse/family with Program Health Plus Cash plan is offered through Medicash to help offset out of pocket medical related expenses Dental coverage Life insurance at 4x annual salary 16 weeks of annual top up maternity leave pay or 8 weeks of fully paid paternity leave A parental leave program that includes not just extended time off but options for a paid night nurse Opportunity to be part of company success via equity program Diversity and inclusion programs that promote employee resource groups like OWN+ (Outreach Women's Network), Adelante (Latinx community), OBX (Outreach Black Connection), Mosaic (AAPI community), Pride (LGBTQIA+), Gender+, Disability Community, and Veterans/Military Employee referral bonuses to encourage the addition of great new people to the team Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.
Feb 28, 2026
Full time
About Outreach Outreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. About the Team Customer Success at Outreach exists to drive measurable business outcomes by embedding Outreach into the core revenue workflows of our customers. We partner strategically across Sales, RevOps, Enablement, and Leadership teams to remove barriers to adoption, optimize performance, and support long term retention and growth. Our focus is not only customer satisfaction - it is operational impact. We align cross functional stakeholders internally and externally to ensure Outreach drives real business results. The Role The Principal Customer Success Manager is a senior individual contributor responsible for driving outcomes across a focused portfolio of Outreach's most strategic customers in the region (3-5 accounts). In addition to owning these high value relationships, the Lead CSM acts as a senior peer within the Customer Success team - helping elevate standards, support account strategy, and mentor others. This is not a people management role, but it carries influence, accountability, and regional leadership responsibility. This role combines strategic account ownership with team impact, operating as a trusted partner to both customers and internal stakeholders. Location London (hybrid with 2 days in office each week). Your Daily Adventures Will Include Own Strategic Customer Outcomes Manage a focused book of 3-5 high value, complex accounts Develop and evolve outcome based success plans aligned to customer business objectives and renewal timelines Drive sustained adoption of Outreach across teams and workflows Identify leading indicators of risk and expansion, embedding renewal readiness into ongoing engagement Partner closely with Client Account Executives to shape retention and growth strategy while they lead commercial conversations Drive AI Adoption & Workflow Evolution Guide customers in embedding Outreach's AI capabilities into daily revenue workflows Analyse AI usage patterns and workflow data to identify optimisation, efficiency, and expansion opportunities Translate AI driven productivity gains into measurable business impact (pipeline velocity, rep productivity, forecasting accuracy, win rates) Support customers in redesigning elements of their revenue processes to fully leverage automation and agentic capabilities Stay ahead of evolving AI features and proactively advise customers on adoption pathways Lead Complex Stakeholder Environments Build and maintain multi threaded relationships across key stakeholders Navigate varying priorities across Sales, RevOps, Enablement, and leadership Maintain clarity and alignment on shared success criteria Serve as a consistent, credible advisor throughout the customer journey Elevate the Team Act as a senior peer and mentor within the Customer Success team Support colleagues in shaping account strategy and preparing executive facing business reviews Share best practices, playbooks, and insights across the region Provide early visibility on emerging risks or patterns across strategic accounts Partner with the regional CS leader to improve consistency, operating rhythm, and performance standards Collaborate Cross Functionally Partner with Professional Services on onboarding and value acceleration Coordinate with Product, Support, Sales, and Marketing to maximise customer experience Represent the voice of strategic customers internally Help influence improvements in product positioning and workflow enablement based on customer insight Our Vision of You Significant experience (typically 7-10+ years) in Customer Success, Account Management, or a related SaaS role supporting complex software and business transformation Proven success managing complex or strategic accounts with measurable retention outcomes Strong commercial awareness and ability to influence renewal strategy without directly owning pricing Experience driving adoption of AI enabled or automation driven platforms Strong understanding of modern revenue processes and go to market workflows Demonstrated ability to mentor or coach peers in a professional setting High emotional intelligence and ability to build trusted relationships across stakeholder levels Ability to influence without direct authority Strong communication skills, able to tailor messaging to different audiences Self motivated with a strong sense of ownership and collaborative accountability Comfortable operating in ambiguity and helping bring clarity to others How EMEA CS Operates We communicate openly, early, and often We take ownership from start to finish We are proactive We build relationships at every level We think strategically and act with purpose We learn and adapt Why You'll Love It Here 25 days holiday + 8 bank holidays Outreach contributes a monthly contribution towards your pension Private medical care for employee and spouse/family with Program Health Plus Cash plan is offered through Medicash to help offset out of pocket medical related expenses Dental coverage Life insurance at 4x annual salary 16 weeks of annual top up maternity leave pay or 8 weeks of fully paid paternity leave A parental leave program that includes not just extended time off but options for a paid night nurse Opportunity to be part of company success via equity program Diversity and inclusion programs that promote employee resource groups like OWN+ (Outreach Women's Network), Adelante (Latinx community), OBX (Outreach Black Connection), Mosaic (AAPI community), Pride (LGBTQIA+), Gender+, Disability Community, and Veterans/Military Employee referral bonuses to encourage the addition of great new people to the team Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.
Head of Operational Support (SMB) - 12-Month FTC Job ID: R20979 Commercial Manchester - Main Office Permanent Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drive everything we do. Our Small Medium Business (SMB) team is the engine room of our marketplace-managing relationships with thousands of independent restaurant and retail partners across Europe. Our Finance & Strategy and Revenue Operations teams act as the analytical and operational backbone of Deliveroo, ensuring our commercial teams have the tools and insights needed to win. We're looking for a Head of Operational Support to join our team in Manchester on a 12-month fixed-term contract. Reporting to the SMB Commercial Director, you will lead a cross functional team of Operational Support Leads, acting as the architect for our contact centre performance across Sales, Account Management, and Customer Success. What You'll Be Doing You will bridge the gap between high level strategy and daily execution, ensuring our inside sales and account management teams are equipped to succeed at scale. Operating Vision: Define and scope the strategic vision for our SMB Contact Centres. You will own the delivery of strategic projects designed to move the needle on commercial performance. Enabling Capability: Build the "infrastructure for success." You will oversee Workforce Management (WFM), Performance Analytics, Quality Assurance (QA), and agent onboarding/training. Tech Stack Deployment: Partner with Revenue Operations and Sales Technology teams to deploy and optimise tools including Salesforce, telephony systems, and sales engagement platforms. Go To Market (GTM) Excellence: Develop the processes required to embed people, data, and technology changes across the organisation, ensuring new initiatives are adopted seamlessly. Performance Analysis: Conduct in depth data analysis to identify long term trends and gaps. You won't just report on performance; you will create strategies for course correction. Stakeholder Diplomacy: Act as the "voice" of Revenue Operations to Commercial Leaders and vice versa, ensuring alignment between central strategy and local execution. What You'll Need to Thrive We are looking for a structured operator who understands the motivational and operational levers of a modern contact centre: Experience: Proven track record in consultancy, strategy, or operational roles, ideally within a high volume contact centre environment. Tech Proficiency: Detailed understanding of the sales tech stack, specifically Salesforce and sales engagement platforms (e.g., Salesloft, Outreach, or HVS). Optimization Mindset: A sharp eye for process redesign and technology utilisation to drive efficiency and "ways of working" improvements. Leadership: Experience leading or supporting Quality Assurance teams, including call management frameworks and reporting. Communication: Exceptional verbal and written skills, with the ability to influence executive level leadership and craft clear memos from ambiguous problems. Availability: This is a 12-month Fixed Term Contract. Why Join Us? At Deliveroo, you'll solve complex real time challenges in an industry that is redefining convenience. Working here you can expect to: Drive Large Scale Change: Own the operational roadmap for thousands of partners across the UK, Ireland, and Europe. High Growth Impact: Work in a fast paced environment where operational improvements lead to immediate commercial wins. Strategic Leadership: Act as a key advisor to the SMB leadership team, shaping the future of our contact centre operations. Diversity, Equity and Inclusion At Deliveroo, we believe a great workplace reflects the world around us. We are committed to building a workforce that mirrors the beautifully diverse communities we serve. Our latest 2024 UK & Global workforce data reflects this ongoing commitment to representation and transparency: Ethnic Diversity: 38.2% of our UK employees identify as being from ethnic minority backgrounds. This is comprised of: 19.4% Asian / Asian British 7.1% Black / African / Caribbean / Black British 5.9% Other ethnic groups Gender: 44.1% of our UK workforce identifies as women. Senior Leadership: We have an active global goal to reach 40% women in senior leadership roles. We welcome candidates from all backgrounds regardless of race, religion, gender, or disability. If you require any reasonable adjustments during the recruitment process, please let your recruiter know or contact us at . A competitive and comprehensive compensation and benefits package Compensation We aim to pay every employee competitively for the role they are performing in their respective location Depending on role and location, some employees may be eligible for an annual cash bonus, sign on bonus or relocation support Up to 5% matched pension contributions Equity Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success Food Free Deliveroo Plus: free delivery and access to special offers Team lunches from the best local restaurants Time away 25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo One day of paid leave per year to volunteer with a registered charity Funded single cover healthcare on our core plan, with the option to add family members at own cost On site gym (HQ), discounted external gym membership Access to well being apps such as LesMills+, Strava, Headspace, Yogaia via GymPass Discounted dental insurance and a range of other flexible benefits, such as critical illness cover, partner life cover, travel insurance, health assessments Life assurance Work Life Maternity, paternity and maternity and shared parental leave, eligible from day one of employment Excellent kit to enable working from home and a parent friendly working culture Access to free mortgage advice Cycle to Work Scheme or Season Ticket Loans, depending how you wish to travel Excellent learning and development opportunities and access to RooLearn, our learning platform, packed with high quality training and content Regular Employee Resource Group (ERG) led social events - examples include dinners, dance lessons and in office yoga sessions
Feb 28, 2026
Full time
Head of Operational Support (SMB) - 12-Month FTC Job ID: R20979 Commercial Manchester - Main Office Permanent Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drive everything we do. Our Small Medium Business (SMB) team is the engine room of our marketplace-managing relationships with thousands of independent restaurant and retail partners across Europe. Our Finance & Strategy and Revenue Operations teams act as the analytical and operational backbone of Deliveroo, ensuring our commercial teams have the tools and insights needed to win. We're looking for a Head of Operational Support to join our team in Manchester on a 12-month fixed-term contract. Reporting to the SMB Commercial Director, you will lead a cross functional team of Operational Support Leads, acting as the architect for our contact centre performance across Sales, Account Management, and Customer Success. What You'll Be Doing You will bridge the gap between high level strategy and daily execution, ensuring our inside sales and account management teams are equipped to succeed at scale. Operating Vision: Define and scope the strategic vision for our SMB Contact Centres. You will own the delivery of strategic projects designed to move the needle on commercial performance. Enabling Capability: Build the "infrastructure for success." You will oversee Workforce Management (WFM), Performance Analytics, Quality Assurance (QA), and agent onboarding/training. Tech Stack Deployment: Partner with Revenue Operations and Sales Technology teams to deploy and optimise tools including Salesforce, telephony systems, and sales engagement platforms. Go To Market (GTM) Excellence: Develop the processes required to embed people, data, and technology changes across the organisation, ensuring new initiatives are adopted seamlessly. Performance Analysis: Conduct in depth data analysis to identify long term trends and gaps. You won't just report on performance; you will create strategies for course correction. Stakeholder Diplomacy: Act as the "voice" of Revenue Operations to Commercial Leaders and vice versa, ensuring alignment between central strategy and local execution. What You'll Need to Thrive We are looking for a structured operator who understands the motivational and operational levers of a modern contact centre: Experience: Proven track record in consultancy, strategy, or operational roles, ideally within a high volume contact centre environment. Tech Proficiency: Detailed understanding of the sales tech stack, specifically Salesforce and sales engagement platforms (e.g., Salesloft, Outreach, or HVS). Optimization Mindset: A sharp eye for process redesign and technology utilisation to drive efficiency and "ways of working" improvements. Leadership: Experience leading or supporting Quality Assurance teams, including call management frameworks and reporting. Communication: Exceptional verbal and written skills, with the ability to influence executive level leadership and craft clear memos from ambiguous problems. Availability: This is a 12-month Fixed Term Contract. Why Join Us? At Deliveroo, you'll solve complex real time challenges in an industry that is redefining convenience. Working here you can expect to: Drive Large Scale Change: Own the operational roadmap for thousands of partners across the UK, Ireland, and Europe. High Growth Impact: Work in a fast paced environment where operational improvements lead to immediate commercial wins. Strategic Leadership: Act as a key advisor to the SMB leadership team, shaping the future of our contact centre operations. Diversity, Equity and Inclusion At Deliveroo, we believe a great workplace reflects the world around us. We are committed to building a workforce that mirrors the beautifully diverse communities we serve. Our latest 2024 UK & Global workforce data reflects this ongoing commitment to representation and transparency: Ethnic Diversity: 38.2% of our UK employees identify as being from ethnic minority backgrounds. This is comprised of: 19.4% Asian / Asian British 7.1% Black / African / Caribbean / Black British 5.9% Other ethnic groups Gender: 44.1% of our UK workforce identifies as women. Senior Leadership: We have an active global goal to reach 40% women in senior leadership roles. We welcome candidates from all backgrounds regardless of race, religion, gender, or disability. If you require any reasonable adjustments during the recruitment process, please let your recruiter know or contact us at . A competitive and comprehensive compensation and benefits package Compensation We aim to pay every employee competitively for the role they are performing in their respective location Depending on role and location, some employees may be eligible for an annual cash bonus, sign on bonus or relocation support Up to 5% matched pension contributions Equity Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success Food Free Deliveroo Plus: free delivery and access to special offers Team lunches from the best local restaurants Time away 25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo One day of paid leave per year to volunteer with a registered charity Funded single cover healthcare on our core plan, with the option to add family members at own cost On site gym (HQ), discounted external gym membership Access to well being apps such as LesMills+, Strava, Headspace, Yogaia via GymPass Discounted dental insurance and a range of other flexible benefits, such as critical illness cover, partner life cover, travel insurance, health assessments Life assurance Work Life Maternity, paternity and maternity and shared parental leave, eligible from day one of employment Excellent kit to enable working from home and a parent friendly working culture Access to free mortgage advice Cycle to Work Scheme or Season Ticket Loans, depending how you wish to travel Excellent learning and development opportunities and access to RooLearn, our learning platform, packed with high quality training and content Regular Employee Resource Group (ERG) led social events - examples include dinners, dance lessons and in office yoga sessions
Ready to shape the future of data? Matillion is the intelligent data integration platform. We're changing how the world works with data - and we need driven, curious people who think big and move fast. We built the Data Productivity Cloud to supercharge data productivity, and now we're shaping the future of data engineering with Maia - our AI-powered virtual data engineers that help teams design, build, and manage data pipelines at unmatched speed. Join , where the mission comes first, collaboration drives us forward, and everyone pulls in the same direction to make a dent in the universe bigger than ourselves. Matillion is scaling rapidly, and we are looking for a Senior Solution Architect to join during this period of exciting expansion. This is a high-impact role centered on securing the technical win and maximizing value for our prospective enterprise customers. We are looking for a consultative technical expert who can own the pre sales lifecycle-from qualifying complex use cases and managing high stakes software trials to demonstrating exactly how Matillion's platform solves mission critical data challenges. You won't just be "demoing" software; you'll be driving measurable business value and fostering the long term relationships that underpin our growth. Sales & Validation Cycle Diagnose & Map: Identify technical and business pain points, confirm root causes, and map the desired future state to specific success metrics and business outcomes. Tailored Proofs: Build and deliver customized demos and lead workshops, trials, or POCs that validate the solution's fit while positioning competitive advantages. Technical Alignment: Support digital sales rooms and credit sizing estimates, ensuring technical teams and sales strategies are perfectly aligned. Post Sales Onboarding & Growth Adoption & Value: Cultivate "trusted advisor" relationships to set up infrastructure, monitor adoption dashboards, and ensure customers rapidly achieve their first "win." Engagement & Cadence: Actively lead business reviews and customer cadences to ensure platform adoption remains high and technical issues are resolved proactively. Strategic Expansion: Identify opportunities for upselling and expansion by moving the customer into new workloads and groups, ensuring they realize maximum ROI Strategy, Product, & Brand Technical Evangelism: Represent the brand as an expert at industry events and create technical content or case studies that showcase real world problem solving. Product Feedback Loop: Collect customer insights and relay them to Product and Engineering teams to drive continuous improvement and market alignment. Market Intelligence: Stay ahead of industry trends in cloud computing and data transformation, sharing that knowledge internally and with customers to maintain a competitive edge. Must haves: 5-7 years working with Enterprise customers in a technical role, such as Solution Architect, Sales Engineer, or similar Strong experience in solution selling, demonstrating value through tailored software presentations and overcoming technical objections. Experience using and preferably selling AI and agentic AI solutions (Claude, ChatGPT, Cursor, n8n) Expertise in cloud computing platforms such as AWS, Azure, or GCP and experience with Cloud Data Platforms like Snowflake and Databricks. In depth understanding of relational databases (PostgreSQL, MySQL, Oracle, SQL Server) and NoSQL databases (MongoDB, Cassandra, DynamoDB). Hands on experience with technical problem solving and integration technologies (APIs, Linux, SQL). Excellent communication and presentation skills, with the ability to engage both technical and non technical stakeholders. Good to haves: Knowledge of with Matillion's Data Productivity Cloud or Matillion ETL platforms as well as competitive ETL solutions Experience with value based sales motion, especially through MEDDPPICC and Command of the Message Knowledge of big data technologies (Spark, PySpark), data lakes, and MPP databases (Teradata, Vertica, Netezza) Familiarity with version control tools such as Git, and experience with Python Degree in Computer Science or related field (or equivalent practical experience) Experience using Salesforce At Matillion, we are committed to providing compensation in line with market standards based on the role, job family, job level, and country. This role's estimated annual salaried pay range for this position is £71,680 - £107,520. Because this role is eligible for variable pay in the form of sales commissions, your total annual on target annual earnings will be between £102,400 - £153,600. The final salary will be based on your relevant skills, experience, and qualifications demonstrated in the hiring process. At Matillion, we're here to do something hard - change the way the world works with data, and build a great company along the way. Big, bold goals aren't for the faint hearted, and we don't shy away from them. But we don't do it alone. No egos, no politics - just great people working together, guided by our six core values; - Confidence without arrogance - Working with integrity - Customer obsessed - Innovate and demand quality - Bias for action - We care We operate a flexible working culture that promotes work life balance, with benefits including: - Company Equity - 30 days holiday + bank holidays - 5 days paid volunteering leave - Health insurance - Life Insurance - Access to mental health support - Pension More about Matillion Thousands of enterprises including Cisco, London Stock Exchange Group, EDF and Slack trust Matillion for a wide range of use cases from insights and operational analytics, to data science, machine learning and AI. We are a truly global workforce, dual headquartered in Manchester, UK and Denver, Colorado, with expanding offices in Hyderabad, India, along with valuable remote colleagues around the world. We are keen to hear from prospective Matillioners, so even if you don't feel you match all the criteria please apply and a member of our Talent Acquisition team will be in touch. Alternatively, if you're interested in Matillion but don't see a suitable role, please email . Find out more about life on here. Matillion is an equal opportunity employer. We celebrate diversity and we are committed to creating an inclusive environment for all of our team. Matillion prohibits discrimination and harassment of any type. Matillion does not discriminate on the basis of race, colour, religion, age, sex, national origin, disability status, genetics, sexual orientation, gender identity or expression, or any other characteristic protected by law.
Feb 28, 2026
Full time
Ready to shape the future of data? Matillion is the intelligent data integration platform. We're changing how the world works with data - and we need driven, curious people who think big and move fast. We built the Data Productivity Cloud to supercharge data productivity, and now we're shaping the future of data engineering with Maia - our AI-powered virtual data engineers that help teams design, build, and manage data pipelines at unmatched speed. Join , where the mission comes first, collaboration drives us forward, and everyone pulls in the same direction to make a dent in the universe bigger than ourselves. Matillion is scaling rapidly, and we are looking for a Senior Solution Architect to join during this period of exciting expansion. This is a high-impact role centered on securing the technical win and maximizing value for our prospective enterprise customers. We are looking for a consultative technical expert who can own the pre sales lifecycle-from qualifying complex use cases and managing high stakes software trials to demonstrating exactly how Matillion's platform solves mission critical data challenges. You won't just be "demoing" software; you'll be driving measurable business value and fostering the long term relationships that underpin our growth. Sales & Validation Cycle Diagnose & Map: Identify technical and business pain points, confirm root causes, and map the desired future state to specific success metrics and business outcomes. Tailored Proofs: Build and deliver customized demos and lead workshops, trials, or POCs that validate the solution's fit while positioning competitive advantages. Technical Alignment: Support digital sales rooms and credit sizing estimates, ensuring technical teams and sales strategies are perfectly aligned. Post Sales Onboarding & Growth Adoption & Value: Cultivate "trusted advisor" relationships to set up infrastructure, monitor adoption dashboards, and ensure customers rapidly achieve their first "win." Engagement & Cadence: Actively lead business reviews and customer cadences to ensure platform adoption remains high and technical issues are resolved proactively. Strategic Expansion: Identify opportunities for upselling and expansion by moving the customer into new workloads and groups, ensuring they realize maximum ROI Strategy, Product, & Brand Technical Evangelism: Represent the brand as an expert at industry events and create technical content or case studies that showcase real world problem solving. Product Feedback Loop: Collect customer insights and relay them to Product and Engineering teams to drive continuous improvement and market alignment. Market Intelligence: Stay ahead of industry trends in cloud computing and data transformation, sharing that knowledge internally and with customers to maintain a competitive edge. Must haves: 5-7 years working with Enterprise customers in a technical role, such as Solution Architect, Sales Engineer, or similar Strong experience in solution selling, demonstrating value through tailored software presentations and overcoming technical objections. Experience using and preferably selling AI and agentic AI solutions (Claude, ChatGPT, Cursor, n8n) Expertise in cloud computing platforms such as AWS, Azure, or GCP and experience with Cloud Data Platforms like Snowflake and Databricks. In depth understanding of relational databases (PostgreSQL, MySQL, Oracle, SQL Server) and NoSQL databases (MongoDB, Cassandra, DynamoDB). Hands on experience with technical problem solving and integration technologies (APIs, Linux, SQL). Excellent communication and presentation skills, with the ability to engage both technical and non technical stakeholders. Good to haves: Knowledge of with Matillion's Data Productivity Cloud or Matillion ETL platforms as well as competitive ETL solutions Experience with value based sales motion, especially through MEDDPPICC and Command of the Message Knowledge of big data technologies (Spark, PySpark), data lakes, and MPP databases (Teradata, Vertica, Netezza) Familiarity with version control tools such as Git, and experience with Python Degree in Computer Science or related field (or equivalent practical experience) Experience using Salesforce At Matillion, we are committed to providing compensation in line with market standards based on the role, job family, job level, and country. This role's estimated annual salaried pay range for this position is £71,680 - £107,520. Because this role is eligible for variable pay in the form of sales commissions, your total annual on target annual earnings will be between £102,400 - £153,600. The final salary will be based on your relevant skills, experience, and qualifications demonstrated in the hiring process. At Matillion, we're here to do something hard - change the way the world works with data, and build a great company along the way. Big, bold goals aren't for the faint hearted, and we don't shy away from them. But we don't do it alone. No egos, no politics - just great people working together, guided by our six core values; - Confidence without arrogance - Working with integrity - Customer obsessed - Innovate and demand quality - Bias for action - We care We operate a flexible working culture that promotes work life balance, with benefits including: - Company Equity - 30 days holiday + bank holidays - 5 days paid volunteering leave - Health insurance - Life Insurance - Access to mental health support - Pension More about Matillion Thousands of enterprises including Cisco, London Stock Exchange Group, EDF and Slack trust Matillion for a wide range of use cases from insights and operational analytics, to data science, machine learning and AI. We are a truly global workforce, dual headquartered in Manchester, UK and Denver, Colorado, with expanding offices in Hyderabad, India, along with valuable remote colleagues around the world. We are keen to hear from prospective Matillioners, so even if you don't feel you match all the criteria please apply and a member of our Talent Acquisition team will be in touch. Alternatively, if you're interested in Matillion but don't see a suitable role, please email . Find out more about life on here. Matillion is an equal opportunity employer. We celebrate diversity and we are committed to creating an inclusive environment for all of our team. Matillion prohibits discrimination and harassment of any type. Matillion does not discriminate on the basis of race, colour, religion, age, sex, national origin, disability status, genetics, sexual orientation, gender identity or expression, or any other characteristic protected by law.
Booking Holdings (NASDAQ: BKNG) is the world's leading provider of online travel and related services, provided to consumers and local partners in more than 220 countries and territories through five primary consumer-facing brands: and . The mission of Booking Holdings is to make it easier for everyone to experience the world. For more information, visit and follow us on X (formerly known as Work with the leadership team of BKNG Fintech and CFO'S of our brands and Booking Holdings CFO; to bring financial and strategic solutions; drive BHFS's short-term and long-term goals. Be the guardian of the BKNG Fintech P&L and support the various Product/Commercial teams to continue to drive greater value for the group. Serve as both a financial and strategic business advisor to the BHFS Global CEO as well as other members of the leadership team. Contribute actively to the evolution and execution of the organization's strategic and operational business plans. Set regulatory finance strategy across Ireland (CBI), UK (FCA), and US (state regulators) Ensure consistent approach to regulatory compliance while respecting jurisdictional differences Provide oversight of local CFO relationships with regulators and escalate material regulatory issues to SVP Fintech and General Counsel Coordinate group-wide responses to cross-jurisdictional regulatory matters Review and approve all material regulatory submissions before filing Sign off on consolidated regulatory reports where required Act as escalation point for regulatory inquiries or enforcement actions Ensure the timely delivery of accurate results and communicate results to Booking Holdings. Oversee and administer the full spectrum of BHFS's finance and accounting functions, including accounting/control, financial planning, tax, risk, treasury, and finance IT/technology. Direct the selection, hiring, training and development of all personnel in these functions. Drive continuous improvement and maturation of the finance organization. Lead finance at BHFS to world class standards for both operational finance activities and business partnering. Ensure that the company has the appropriate financial controls, policies, procedures, and systems in place to support its regulated requirements and continued growth. Drive the performance of the business and lead the finance team in continuously improving the quality of financial information and analysis necessary to maintain growth and improve operational efficiency. Direct financial planning and analysis, including the further development of Management information to assist the , leadership team and BHFS in the ongoing management of operations. In addition, the CFO will be responsible for the financial modeling of prospective and new business initiatives, a critical element in the company's overall strategic, operating, and capital planning. Monitor trends to identify risks and opportunities across key revenue and expense categories. Establish benchmarks and scorecards to assist leadership in managing the fiscal discipline of their functions. Ensure all company accounting practices adhere to GAAP and are in compliance with all regulatory reporting requirements; interpret and communicate the impact of all new accounting pronouncements. This full range of activities including precise compliance with Sarbanes-Oxley 404 and other public listing requirements. Oversee the value added treasury services in areas such as global cash management, financial strategy, foreign exchange and interest rate hedging, risk management and insurance to the business units and corporate functional group. Group treasury functions and associated relationships with banks are centralised under the Group Treasurer in BHI. The BHFS CFO will coordinate with this centralised function in order to facilitate fintech product development and the cash management needs of BHFS entities. Define and implement industry best practices across finance to continually improve effectiveness and efficiency. Partner with the and be a critical player in driving the evolution of the company's business model and generating returns to shareholders. Help optimize the many new business opportunities for BHI Fintech, BHFS and Polaris with a continuous focus on improving profitability, managing costs, creating efficiencies and mitigating risk for the company. Work with Booking Holdings and the other Booking Holdings Brands on the design and buildup of Booking Holdings Financial Services, the largest travel payments network in the world. 15+ years of senior level finance leadership experience Diverse and progressive finance experience preferred. Strong academic credentials, including a finance, accounting or other relevant degree; an accounting qualification and/or MBA are desirable. Experience as a CFO of a large company. Experience in leading the overall control environment for a large division Relevant sector experience Experience in technology, eCommerce or Internet and/or with rapidly growing global businesses will be a strong plus. Leadership of a globally dispersed finance team Experience leading teams that are dispersed across global locations and cultures, conducting business in different markets and currencies. Experience in a matrix organization and/or in an organization with the typical global, regional and local complexities Has experienced large transformational finance projects. International experience with a global company Understanding of regulations, risks, and doing business in a global environmentStrengthen the finance team, instilling a focus on rigorous financial discipline and fostering a business partnering culture. Act as a coach and mentor while identifying and hiring talent. Lead through example as well as management skills. Drive a finance culture of excellence, aligned with the company's ethos. Provide a motivating atmosphere that encourages successful performance.This policy extends to every phase of the employment process including, but not limited to, recruitment, selection, placement, transfer, training and development, position elimination, restructure, promotion, compensation, benefits, layoffs, termination, and all other conditions or privileges of employment. Booking Holdings Financial Services is an Equal Employment Opportunity employer and makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Feb 28, 2026
Full time
Booking Holdings (NASDAQ: BKNG) is the world's leading provider of online travel and related services, provided to consumers and local partners in more than 220 countries and territories through five primary consumer-facing brands: and . The mission of Booking Holdings is to make it easier for everyone to experience the world. For more information, visit and follow us on X (formerly known as Work with the leadership team of BKNG Fintech and CFO'S of our brands and Booking Holdings CFO; to bring financial and strategic solutions; drive BHFS's short-term and long-term goals. Be the guardian of the BKNG Fintech P&L and support the various Product/Commercial teams to continue to drive greater value for the group. Serve as both a financial and strategic business advisor to the BHFS Global CEO as well as other members of the leadership team. Contribute actively to the evolution and execution of the organization's strategic and operational business plans. Set regulatory finance strategy across Ireland (CBI), UK (FCA), and US (state regulators) Ensure consistent approach to regulatory compliance while respecting jurisdictional differences Provide oversight of local CFO relationships with regulators and escalate material regulatory issues to SVP Fintech and General Counsel Coordinate group-wide responses to cross-jurisdictional regulatory matters Review and approve all material regulatory submissions before filing Sign off on consolidated regulatory reports where required Act as escalation point for regulatory inquiries or enforcement actions Ensure the timely delivery of accurate results and communicate results to Booking Holdings. Oversee and administer the full spectrum of BHFS's finance and accounting functions, including accounting/control, financial planning, tax, risk, treasury, and finance IT/technology. Direct the selection, hiring, training and development of all personnel in these functions. Drive continuous improvement and maturation of the finance organization. Lead finance at BHFS to world class standards for both operational finance activities and business partnering. Ensure that the company has the appropriate financial controls, policies, procedures, and systems in place to support its regulated requirements and continued growth. Drive the performance of the business and lead the finance team in continuously improving the quality of financial information and analysis necessary to maintain growth and improve operational efficiency. Direct financial planning and analysis, including the further development of Management information to assist the , leadership team and BHFS in the ongoing management of operations. In addition, the CFO will be responsible for the financial modeling of prospective and new business initiatives, a critical element in the company's overall strategic, operating, and capital planning. Monitor trends to identify risks and opportunities across key revenue and expense categories. Establish benchmarks and scorecards to assist leadership in managing the fiscal discipline of their functions. Ensure all company accounting practices adhere to GAAP and are in compliance with all regulatory reporting requirements; interpret and communicate the impact of all new accounting pronouncements. This full range of activities including precise compliance with Sarbanes-Oxley 404 and other public listing requirements. Oversee the value added treasury services in areas such as global cash management, financial strategy, foreign exchange and interest rate hedging, risk management and insurance to the business units and corporate functional group. Group treasury functions and associated relationships with banks are centralised under the Group Treasurer in BHI. The BHFS CFO will coordinate with this centralised function in order to facilitate fintech product development and the cash management needs of BHFS entities. Define and implement industry best practices across finance to continually improve effectiveness and efficiency. Partner with the and be a critical player in driving the evolution of the company's business model and generating returns to shareholders. Help optimize the many new business opportunities for BHI Fintech, BHFS and Polaris with a continuous focus on improving profitability, managing costs, creating efficiencies and mitigating risk for the company. Work with Booking Holdings and the other Booking Holdings Brands on the design and buildup of Booking Holdings Financial Services, the largest travel payments network in the world. 15+ years of senior level finance leadership experience Diverse and progressive finance experience preferred. Strong academic credentials, including a finance, accounting or other relevant degree; an accounting qualification and/or MBA are desirable. Experience as a CFO of a large company. Experience in leading the overall control environment for a large division Relevant sector experience Experience in technology, eCommerce or Internet and/or with rapidly growing global businesses will be a strong plus. Leadership of a globally dispersed finance team Experience leading teams that are dispersed across global locations and cultures, conducting business in different markets and currencies. Experience in a matrix organization and/or in an organization with the typical global, regional and local complexities Has experienced large transformational finance projects. International experience with a global company Understanding of regulations, risks, and doing business in a global environmentStrengthen the finance team, instilling a focus on rigorous financial discipline and fostering a business partnering culture. Act as a coach and mentor while identifying and hiring talent. Lead through example as well as management skills. Drive a finance culture of excellence, aligned with the company's ethos. Provide a motivating atmosphere that encourages successful performance.This policy extends to every phase of the employment process including, but not limited to, recruitment, selection, placement, transfer, training and development, position elimination, restructure, promotion, compensation, benefits, layoffs, termination, and all other conditions or privileges of employment. Booking Holdings Financial Services is an Equal Employment Opportunity employer and makes hiring decisions based solely on qualifications, merit, and business needs at the time.
At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting edge solutions. Join us to drive transformation tailored to our clients' challenges of today and tomorrow, informed and validated by science and data, superpowered by creativity and design, all underpinned by purpose driven technology. Join our Data & AI Strategy team and be part of the future of AI consulting. We are not just advising clients; we're actively disrupting traditional consulting models by embedding AI into every aspect of how we work. We're looking for changemakers with recent, hands on experience in AI development - people who understand the technology and can connect it to the bigger picture. You'll help our clients build, scale and embed AI capabilities across their organisations, driving transformation from strategy through to execution. YOUR ROLE This role sits at the intersection of strategy, innovation and delivery, perfect for someone who thrives on solving complex problems. From Agentic AI in risk governance to AI sovereignty in enterprise architecture and enabling the AI empowered workforce of tomorrow, you'll be working at the cutting edge of what's next. We DESIGN next generation data, analytics and AI platforms - you will lead the architecture and development of scalable, secure and cost efficient platforms that power both operational and analytical workloads, leveraging leading cloud technologies (AWS, GCP, Azure). We ENABLE hybrid cloud transformation - you will implement modern hybrid data architectures (e.g. Snowflake, Redshift, BigQuery) and drive the migration of legacy systems to cloud native solutions that unlock agility and performance. We INNOVATE with AI driven data solutions - you will create proof of concepts and minimum viable products for advanced analytics and AI platforms, ensuring they align with enterprise objectives and deliver measurable business value. We AUTOMATE for speed and reliability - you will build and streamline data pipelines, infrastructure provisioning, and deployments using DevOps practices, CI/CD, and Infrastructure as Code tools (Terraform, CloudFormation). We ADVISE on enterprise data strategy - you will shape the vision for enterprise data platforms, develop architecture blueprints, roadmaps, and communication plans that engage stakeholders and drive adoption. We DELIVER impact through design excellence - you will champion user centric design and storytelling to create compelling data platform solutions. By applying industry frameworks (TOGAF, DAMA) and best practices, you ensure consistency, compliance, and scalability. We SUPERCHARGE delivery - we leverage the power of AI to accelerate delivery and drive innovation for our clients and our business. You will be encouraged to experiment with new AI and automation technologies to build proof of concepts, augment research and automate tasks. As part of your role alongside client work you will have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: Business Development - leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Internal contribution - campaign development, internal think tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & development - training to support your career development and the skills demand within the company, certifications, etc. You will join a rapidly growing team of data, analytics and AI architects and engineers, united by a shared mission: to design and deliver next generation data platforms that power business transformation. We build end to end capabilities that align seamlessly with enterprise strategic objectives, enabling organisations to unlock the full potential of their data. We are looking for exceptional Data Platform Architecture & Engineering Consultants to lead the design, implementation and optimisation of modern, enterprise grade data platforms. In this role, you will bring deep expertise in cloud native architectures, data engineering, and DevOps practices to help organisations accelerate innovation and achieve data driven success. YOUR PROFILE As a member of the Data & AI Strategy Team you'll be part of the future of AI consulting. We look for individuals who align with our core values, are creative problem solvers and have a genuine interest in AI and emerging technologies. You'll be passionate about helping organisations unlock the potential of AI, not just through technical delivery but by driving strategic change. Below are some of the key skills and experiences we look for in candidates. We don't expect you to hit every point - we want to build a team that has diverse backgrounds, perspectives and strengths. Key Skills Growth mindset and curiosity - you're always learning, experimenting with new technologies, and pushing the boundaries of what's possible. Strategic thinking - you have strong problem solving and analytical skills, with the ability to structure complex challenges and develop clear, actionable recommendations. Excellent communication and collaboration skills - you're confident engaging with stakeholders at all levels, translating complex ideas into clear, compelling narratives. Strong understanding of data and AI technologies - whether through hands on development or strategic project exposure, you can confidently engage with AI concepts and tools. Strategic Leadership in Data, Analytics & AI Architecture - proven experience shaping end to end solutions that enable AI/ML workloads and drive optimisation through automation. Strong Industry Expertise - 10+ years in data technologies and architecture, with strong consulting experience. Cloud Data Platforms - 6+ years designing, implementing and managing cloud based architectures such as AWS, Azure or GCP, and hands on experience with modern data solutions like Snowflake, Databricks, BigQuery, Synapse or others. Certifications & Technical Depth - at least 3 intermediate level cloud certifications and expertise in cloud native AI data architectures. Infrastructure & Automation - proficiency in Infrastructure as Code (Terraform, ARM Templates, Google Deployment Manager) and DevOps practices, and familiarity with networking, security and identity management for AI use cases. Modern Data Patterns - solid understanding of ETL/ELT processes and modern architecture patterns such as Data Mesh and Data Fabric. Migration & Transformation - experience migrating legacy systems to cloud native data stores. Consulting & Commercial Acumen - strong background in advisory roles, project scoping, budgeting and managing complex stakeholder relationships. SC Cleared / Eligible. Technology & Consulting Experience Strategic Leadership in Data, Analytics & AI Architecture - proven experience shaping end to end solutions that enable AI/ML workloads and drive optimisation through automation. Strong Industry Expertise - 10+ years in data technologies and architecture, with strong consulting experience. Cloud Data Platforms - 6+ years designing, implementing and managing cloud based architectures such as AWS, Azure or GCP, and hands on experience with modern data solutions like Snowflake, Databricks, BigQuery, Synapse or others. Certifications & Technical Depth - at least 3 intermediate level cloud certifications and expertise in cloud native AI data architectures. Infrastructure & Automation - proficiency in Infrastructure as Code (Terraform, ARM Templates, Google Deployment Manager) and DevOps practices, and familiarity with networking, security and identity management for AI use cases. Modern Data Patterns - solid understanding of ETL/ELT processes and modern architecture patterns such as Data Mesh and Data Fabric. Migration & Transformation - experience migrating legacy systems to cloud native data stores. Consulting & Commercial Acumen - strong background in advisory roles, project scoping, budgeting and managing complex stakeholder relationships. SC Cleared / Eligible. Desirable Experience Domain Experience - primarily UK Public Sector, but also Banking, Financial Services and Insurance (BFSI), Consumer Products, Retail and Distribution (CPRD), Telecoms and Transport. Knowledge of cloud cost management tools and best practices to optimise spend and maximise value. Proven track record of applying Agile methodologies and leading cross functional teams to deliver complex data and AI solutions. WHAT YOU'LL LOVE ABOUT WORKING HERE Our team drives business transformation by architecting next generation data and AI platforms that reimagine enterprise operating models, unlock new value streams and embed AI into the core of business strategy. We work across a wide range of industries, delivering outcomes that matter to society. You'll have the freedom to experiment, innovate, and shape your own career path, supported by mentorship from leading experts in data and AI. NEED TO KNOW At Capgemini we don't just believe in inclusion, we actively make it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring your whole self to work. We aim to create a positive work life balance . click apply for full job details
Feb 28, 2026
Full time
At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting edge solutions. Join us to drive transformation tailored to our clients' challenges of today and tomorrow, informed and validated by science and data, superpowered by creativity and design, all underpinned by purpose driven technology. Join our Data & AI Strategy team and be part of the future of AI consulting. We are not just advising clients; we're actively disrupting traditional consulting models by embedding AI into every aspect of how we work. We're looking for changemakers with recent, hands on experience in AI development - people who understand the technology and can connect it to the bigger picture. You'll help our clients build, scale and embed AI capabilities across their organisations, driving transformation from strategy through to execution. YOUR ROLE This role sits at the intersection of strategy, innovation and delivery, perfect for someone who thrives on solving complex problems. From Agentic AI in risk governance to AI sovereignty in enterprise architecture and enabling the AI empowered workforce of tomorrow, you'll be working at the cutting edge of what's next. We DESIGN next generation data, analytics and AI platforms - you will lead the architecture and development of scalable, secure and cost efficient platforms that power both operational and analytical workloads, leveraging leading cloud technologies (AWS, GCP, Azure). We ENABLE hybrid cloud transformation - you will implement modern hybrid data architectures (e.g. Snowflake, Redshift, BigQuery) and drive the migration of legacy systems to cloud native solutions that unlock agility and performance. We INNOVATE with AI driven data solutions - you will create proof of concepts and minimum viable products for advanced analytics and AI platforms, ensuring they align with enterprise objectives and deliver measurable business value. We AUTOMATE for speed and reliability - you will build and streamline data pipelines, infrastructure provisioning, and deployments using DevOps practices, CI/CD, and Infrastructure as Code tools (Terraform, CloudFormation). We ADVISE on enterprise data strategy - you will shape the vision for enterprise data platforms, develop architecture blueprints, roadmaps, and communication plans that engage stakeholders and drive adoption. We DELIVER impact through design excellence - you will champion user centric design and storytelling to create compelling data platform solutions. By applying industry frameworks (TOGAF, DAMA) and best practices, you ensure consistency, compliance, and scalability. We SUPERCHARGE delivery - we leverage the power of AI to accelerate delivery and drive innovation for our clients and our business. You will be encouraged to experiment with new AI and automation technologies to build proof of concepts, augment research and automate tasks. As part of your role alongside client work you will have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: Business Development - leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Internal contribution - campaign development, internal think tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & development - training to support your career development and the skills demand within the company, certifications, etc. You will join a rapidly growing team of data, analytics and AI architects and engineers, united by a shared mission: to design and deliver next generation data platforms that power business transformation. We build end to end capabilities that align seamlessly with enterprise strategic objectives, enabling organisations to unlock the full potential of their data. We are looking for exceptional Data Platform Architecture & Engineering Consultants to lead the design, implementation and optimisation of modern, enterprise grade data platforms. In this role, you will bring deep expertise in cloud native architectures, data engineering, and DevOps practices to help organisations accelerate innovation and achieve data driven success. YOUR PROFILE As a member of the Data & AI Strategy Team you'll be part of the future of AI consulting. We look for individuals who align with our core values, are creative problem solvers and have a genuine interest in AI and emerging technologies. You'll be passionate about helping organisations unlock the potential of AI, not just through technical delivery but by driving strategic change. Below are some of the key skills and experiences we look for in candidates. We don't expect you to hit every point - we want to build a team that has diverse backgrounds, perspectives and strengths. Key Skills Growth mindset and curiosity - you're always learning, experimenting with new technologies, and pushing the boundaries of what's possible. Strategic thinking - you have strong problem solving and analytical skills, with the ability to structure complex challenges and develop clear, actionable recommendations. Excellent communication and collaboration skills - you're confident engaging with stakeholders at all levels, translating complex ideas into clear, compelling narratives. Strong understanding of data and AI technologies - whether through hands on development or strategic project exposure, you can confidently engage with AI concepts and tools. Strategic Leadership in Data, Analytics & AI Architecture - proven experience shaping end to end solutions that enable AI/ML workloads and drive optimisation through automation. Strong Industry Expertise - 10+ years in data technologies and architecture, with strong consulting experience. Cloud Data Platforms - 6+ years designing, implementing and managing cloud based architectures such as AWS, Azure or GCP, and hands on experience with modern data solutions like Snowflake, Databricks, BigQuery, Synapse or others. Certifications & Technical Depth - at least 3 intermediate level cloud certifications and expertise in cloud native AI data architectures. Infrastructure & Automation - proficiency in Infrastructure as Code (Terraform, ARM Templates, Google Deployment Manager) and DevOps practices, and familiarity with networking, security and identity management for AI use cases. Modern Data Patterns - solid understanding of ETL/ELT processes and modern architecture patterns such as Data Mesh and Data Fabric. Migration & Transformation - experience migrating legacy systems to cloud native data stores. Consulting & Commercial Acumen - strong background in advisory roles, project scoping, budgeting and managing complex stakeholder relationships. SC Cleared / Eligible. Technology & Consulting Experience Strategic Leadership in Data, Analytics & AI Architecture - proven experience shaping end to end solutions that enable AI/ML workloads and drive optimisation through automation. Strong Industry Expertise - 10+ years in data technologies and architecture, with strong consulting experience. Cloud Data Platforms - 6+ years designing, implementing and managing cloud based architectures such as AWS, Azure or GCP, and hands on experience with modern data solutions like Snowflake, Databricks, BigQuery, Synapse or others. Certifications & Technical Depth - at least 3 intermediate level cloud certifications and expertise in cloud native AI data architectures. Infrastructure & Automation - proficiency in Infrastructure as Code (Terraform, ARM Templates, Google Deployment Manager) and DevOps practices, and familiarity with networking, security and identity management for AI use cases. Modern Data Patterns - solid understanding of ETL/ELT processes and modern architecture patterns such as Data Mesh and Data Fabric. Migration & Transformation - experience migrating legacy systems to cloud native data stores. Consulting & Commercial Acumen - strong background in advisory roles, project scoping, budgeting and managing complex stakeholder relationships. SC Cleared / Eligible. Desirable Experience Domain Experience - primarily UK Public Sector, but also Banking, Financial Services and Insurance (BFSI), Consumer Products, Retail and Distribution (CPRD), Telecoms and Transport. Knowledge of cloud cost management tools and best practices to optimise spend and maximise value. Proven track record of applying Agile methodologies and leading cross functional teams to deliver complex data and AI solutions. WHAT YOU'LL LOVE ABOUT WORKING HERE Our team drives business transformation by architecting next generation data and AI platforms that reimagine enterprise operating models, unlock new value streams and embed AI into the core of business strategy. We work across a wide range of industries, delivering outcomes that matter to society. You'll have the freedom to experiment, innovate, and shape your own career path, supported by mentorship from leading experts in data and AI. NEED TO KNOW At Capgemini we don't just believe in inclusion, we actively make it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring your whole self to work. We aim to create a positive work life balance . click apply for full job details
Job Title: Corporate Planning & Management - Global Procurement - Strategic Supplier Management Divisional Overview The Corporate Planning & Management (CPM) division integrates financial planning, spend management, third-party risk management, product management and engineering teams to support strategic decisions across the firm. Finance & Planning Drives business planning, budgeting, and analytics across revenue, expense, liquidity, and capital. The pillar includes divisional CFOs providing strategic finance advisory, Product Finance managing non-compensation expense governance, and Corporate Insurance & Advisory overseeing the firm's insurance needs and risk mitigation. Global Procurement Strategically manages third-party engagement, optimizing value and mitigating risks across the supply chain. Key functions include Strategic Sourcing, Third-Party Risk Management (TPRM), Procure to Pay (P2P), Travel, and Sustainable Operations driving ESG initiatives. Product & Reporting Manages the product lifecycle for CPM technology platforms and delivers comprehensive reporting, dashboards, and analytics. The team oversees financial planning and analysis systems, spend management tools, and TPRM solutions while providing stakeholders with actionable insights for evidence-based decisions. CPM Engineering Provides engineering solutions enabling third-party spend management, data automation, budget planning, financial forecasting, and expense allocation aligned with strategic objectives. CPM Management Provides strategic oversight, operational support, communications and change management, and risk governance across the division. Role Overview Professionals in CPM have an analytical mindset, exhibit intellectual curiosity and are from diverse academic backgrounds. This role sits within the Global Procurement pillar in the newly formed Strategic Supplier Management (SSM) Team. The SSM Team is at the forefront of transforming how the firm manages its most critical supplier relationships. You'll have the opportunity to help shape the SSM function while working directly with senior stakeholders across divisions to create long-term value, foster innovation, mitigate risks, and ensure strategic alignment with our key partners. As an SSM, you will be the primary interface for these strategic relationships, ensuring that supplier performance delivers on expectations, and that the firm continuously leverages supplier capabilities for competitive advantage. The role involves cross-functional collaboration, in-depth analysis, and senior management reporting - requiring both diligence and a commercial mindset. Job responsibilities will include, but are not limited to: Build and maintain strong and collaborative relationships across a portfolio of key strategic suppliers and internal business stakeholders, acting as the primary contact and escalation point. Identify and accelerate in contract value opportunities-performance improvement, innovation, risk reduction, and sustainability - while measuring contractual SLAs & KPIs. Establish and regularly assess performance and risk metrics to ensure vendor reliability. Provide regular reporting on strategic supplier performance, risks, and value creation initiatives to senior leadership and relevant stakeholders. Lead vendor meetings and facilitate cross functional collaboration to align objectives and resolve issues to maximize supplier value. Identify potential areas to create operational efficiencies and automate manual processes. Stay abreast of market trends, supplier capabilities, and competitive landscapes to inform strategic sourcing decisions and identify new opportunities with existing or potential strategic partners. Required Skills: Relationship Management: Proven ability to build trust, influence stakeholders, and foster collaborative partnerships at all levels - both internally and externally. Project & Program Management: Experience managing multiple initiatives concurrently, driving projects to completion, and coordinating cross functional teams effectively. Analytical & Problem Solving: Strong analytical skills with the ability to assess supplier performance, identify risks, evaluate commercial opportunities, and develop data driven solutions. Communication & Presentation: Excellent written and verbal communication skills, with the ability to present complex information clearly and persuasively to a variety of audiences. Strategic Thinking & Business Acumen: Ability to understand complex business needs, align supplier strategies with organizational goals, and identify opportunities for long term value creation. Qualifications and Experience: Relevant bachelor's degree or equivalent qualification with an excellent academic record. 6+ years of relevant experience in procurement, supply chain management, or supplier relationship management roles, with a significant focus on strategic suppliers. Proven track record of managing complex, high value supplier relationships and delivering measurable value (e.g., cost savings, innovation, risk reduction and service improvement). Proficiency with SRM software, e procurement platforms, and data analytics tools.
Feb 28, 2026
Full time
Job Title: Corporate Planning & Management - Global Procurement - Strategic Supplier Management Divisional Overview The Corporate Planning & Management (CPM) division integrates financial planning, spend management, third-party risk management, product management and engineering teams to support strategic decisions across the firm. Finance & Planning Drives business planning, budgeting, and analytics across revenue, expense, liquidity, and capital. The pillar includes divisional CFOs providing strategic finance advisory, Product Finance managing non-compensation expense governance, and Corporate Insurance & Advisory overseeing the firm's insurance needs and risk mitigation. Global Procurement Strategically manages third-party engagement, optimizing value and mitigating risks across the supply chain. Key functions include Strategic Sourcing, Third-Party Risk Management (TPRM), Procure to Pay (P2P), Travel, and Sustainable Operations driving ESG initiatives. Product & Reporting Manages the product lifecycle for CPM technology platforms and delivers comprehensive reporting, dashboards, and analytics. The team oversees financial planning and analysis systems, spend management tools, and TPRM solutions while providing stakeholders with actionable insights for evidence-based decisions. CPM Engineering Provides engineering solutions enabling third-party spend management, data automation, budget planning, financial forecasting, and expense allocation aligned with strategic objectives. CPM Management Provides strategic oversight, operational support, communications and change management, and risk governance across the division. Role Overview Professionals in CPM have an analytical mindset, exhibit intellectual curiosity and are from diverse academic backgrounds. This role sits within the Global Procurement pillar in the newly formed Strategic Supplier Management (SSM) Team. The SSM Team is at the forefront of transforming how the firm manages its most critical supplier relationships. You'll have the opportunity to help shape the SSM function while working directly with senior stakeholders across divisions to create long-term value, foster innovation, mitigate risks, and ensure strategic alignment with our key partners. As an SSM, you will be the primary interface for these strategic relationships, ensuring that supplier performance delivers on expectations, and that the firm continuously leverages supplier capabilities for competitive advantage. The role involves cross-functional collaboration, in-depth analysis, and senior management reporting - requiring both diligence and a commercial mindset. Job responsibilities will include, but are not limited to: Build and maintain strong and collaborative relationships across a portfolio of key strategic suppliers and internal business stakeholders, acting as the primary contact and escalation point. Identify and accelerate in contract value opportunities-performance improvement, innovation, risk reduction, and sustainability - while measuring contractual SLAs & KPIs. Establish and regularly assess performance and risk metrics to ensure vendor reliability. Provide regular reporting on strategic supplier performance, risks, and value creation initiatives to senior leadership and relevant stakeholders. Lead vendor meetings and facilitate cross functional collaboration to align objectives and resolve issues to maximize supplier value. Identify potential areas to create operational efficiencies and automate manual processes. Stay abreast of market trends, supplier capabilities, and competitive landscapes to inform strategic sourcing decisions and identify new opportunities with existing or potential strategic partners. Required Skills: Relationship Management: Proven ability to build trust, influence stakeholders, and foster collaborative partnerships at all levels - both internally and externally. Project & Program Management: Experience managing multiple initiatives concurrently, driving projects to completion, and coordinating cross functional teams effectively. Analytical & Problem Solving: Strong analytical skills with the ability to assess supplier performance, identify risks, evaluate commercial opportunities, and develop data driven solutions. Communication & Presentation: Excellent written and verbal communication skills, with the ability to present complex information clearly and persuasively to a variety of audiences. Strategic Thinking & Business Acumen: Ability to understand complex business needs, align supplier strategies with organizational goals, and identify opportunities for long term value creation. Qualifications and Experience: Relevant bachelor's degree or equivalent qualification with an excellent academic record. 6+ years of relevant experience in procurement, supply chain management, or supplier relationship management roles, with a significant focus on strategic suppliers. Proven track record of managing complex, high value supplier relationships and delivering measurable value (e.g., cost savings, innovation, risk reduction and service improvement). Proficiency with SRM software, e procurement platforms, and data analytics tools.
Synthesia is the world's leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. About the role Reporting to the Senior Director of Customer Success and focusing on accounts in Europe - you are energetic, driven, and care deeply about the success of our customers As a Customer Success Manager, you will drive Synthesia's future growth by building relationships with clients and turning them into happy users You will be helping educate clients on a totally new way to create video content, and work very closely with sales to create a cohesive onboarding experience for new users You are capable of engaging in business-level and technical conversations at multiple levels of the organisation, including the C-suite Ideal for an individual who wants to expand their career with a fast-growing software company About you Customer-facing experience in Customer Success Management / Client Service / Account Management / Technical Account Management / Implementation or similar ideally in B2B SaaS Experience in managing a Book of Business along with KPIs A track record in managing risk, forecasting, and identifying growth opportunities Establishing a trusted advisor relationship with our clients, driving value from Synthesia products and services Successfully onboarding new clients and building key relationships in the first critical months and beyond Coordinating and leading regular client check-ins with clear outcomes on client health and opportunities with senior stakeholder attendance Light video editing using the Synthesia platform Retention and growth of our enterprise clients Ensuring ROI and value is understood by clients, proactively looking for risks and opportunities You need to be German Native / Bilingual Proficiency You are based in Europe At Synthesia we expect everyone to Put the Customer First Own it & Go Direct Be Fast & Experimental Make the Journey Fun You can read more about this in this public Notion page The good stuff In addition to being a part of a great team, working in a fun and innovative environment, we offer A competitive salary + stock options in our fast-growing Series D start-up. Paid parental leave entitling primary caregivers to 16 weeks of full pay, and secondary 5 weeks of full pay 25 days of annual leave + public holidays in the country where you are based. Cycle to work scheme (London). Regular socials. Private Medical Insurance (Medical History Disregarded basis) including mental health support, dental & vision, cashback and gym discounts. (UK) A generous referral scheme. Pension contribution/salary sacrifice. Work from home set up. A huge opportunity for career growth as you'll help shape a market-defining product.
Feb 28, 2026
Full time
Synthesia is the world's leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. About the role Reporting to the Senior Director of Customer Success and focusing on accounts in Europe - you are energetic, driven, and care deeply about the success of our customers As a Customer Success Manager, you will drive Synthesia's future growth by building relationships with clients and turning them into happy users You will be helping educate clients on a totally new way to create video content, and work very closely with sales to create a cohesive onboarding experience for new users You are capable of engaging in business-level and technical conversations at multiple levels of the organisation, including the C-suite Ideal for an individual who wants to expand their career with a fast-growing software company About you Customer-facing experience in Customer Success Management / Client Service / Account Management / Technical Account Management / Implementation or similar ideally in B2B SaaS Experience in managing a Book of Business along with KPIs A track record in managing risk, forecasting, and identifying growth opportunities Establishing a trusted advisor relationship with our clients, driving value from Synthesia products and services Successfully onboarding new clients and building key relationships in the first critical months and beyond Coordinating and leading regular client check-ins with clear outcomes on client health and opportunities with senior stakeholder attendance Light video editing using the Synthesia platform Retention and growth of our enterprise clients Ensuring ROI and value is understood by clients, proactively looking for risks and opportunities You need to be German Native / Bilingual Proficiency You are based in Europe At Synthesia we expect everyone to Put the Customer First Own it & Go Direct Be Fast & Experimental Make the Journey Fun You can read more about this in this public Notion page The good stuff In addition to being a part of a great team, working in a fun and innovative environment, we offer A competitive salary + stock options in our fast-growing Series D start-up. Paid parental leave entitling primary caregivers to 16 weeks of full pay, and secondary 5 weeks of full pay 25 days of annual leave + public holidays in the country where you are based. Cycle to work scheme (London). Regular socials. Private Medical Insurance (Medical History Disregarded basis) including mental health support, dental & vision, cashback and gym discounts. (UK) A generous referral scheme. Pension contribution/salary sacrifice. Work from home set up. A huge opportunity for career growth as you'll help shape a market-defining product.
Managing Consultant - Architecture within Defence & Security We believe in the power of ingenuity to build a positive human future. As strategies, technologies, and innovation collide, we create opportunity from complexity. Our teams of interdisciplinary experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands. PA. Bringing Ingenuity to Life. Why consider joining our Defence & Security community as an Architecture Managing Consultant? Join a team where you're trusted to shape your own path, manage your time, and influence real change for our clients and communities. Grow a flexible and unique career within a trust-based,inclusive environment that values excellence, innovation, and curiosity. Be part of a team actively shaping Defence & Security and tackling issues that impact our everyday lives Join other experts within our supportive and collaborative community through knowledge-sharing and peer-level support, coaching and mentoring What you can expect Be part of our management team, helping shape and launch new service propositions while driving strategic business growth. Lead business development initiatives -building trusted client relationships, owning outcomes, and delivering innovative, high-impact solutions. Collaborate with FTSE 100 clients as a respected advisor, guiding them through complex challenges with clarity and creativity. Support your team's growth through coaching, knowledge-sharing, and creating opportunities for them to thrive. Even if you don't meet every requirement below, feel free to still apply as we are often hiring for similar roles which your background might be better suited to. Proven experience leading architecture and development teams, delivering impactful, end-to-end solutions for complex client challenges. Strong understanding of the defence sector, with experience across areas such as banking, insurance, payments, or wealth management. Demonstrated ability to shape and communicate architectural strategies across multiple domains (application, business, integration). Skilled at building trusted relationships with senior stakeholders, translating technical insight into business value. Track record of contributing to business development, including pre-sales, proposal development, and client engagement. Familiarity with architecture frameworks and modelling tools (e.g. UML, ArchiMate), with awareness of emerging trends and technologies. An established network of senior stakeholders within the financial services sector, with a proven ability to nurture and expand relationships that support business development and long-term client partnerships. While we advocate for using the right tech for the right task, you can expect to work with the following technologies to ensure scalable, high-performance applications: Cloud & Platforms: AWS, Azure, Google Cloud Platform, IBM, Oracle, Salesforce Architecture & Delivery: Microservices, packaged solutions, cloud/on-premise models, agile delivery, digital transformation Tools & Frameworks: IoT, cloud-native architectures, UML, ArchiMate Additional information Please note that the interview stages may be subject to change based on the specific requirements of the role. Introductory Call with one of our senior Talent Acquisition partners to explore your background, the opportunity and PA. Round 1: 3x competency interviews, allowing you to meet different members of PA. Final Round : Business plan presentation with PA leaders - you will be given guidance and time to prepare in advance. Life At PA encompasses our peoples' experience at PA. It's about how we enrich peoples' working lives by giving them access to unique people and growth opportunities and purpose led meaningful work. Our purpose guides how we work with our clients and our teams, and support our communities, to deliver insight and impact, solving the world's most complex challenges. We're focused on building a workplace that values human difference and diverse mindsets, and a culture of inclusion and equality that unlocks the potential in our people so everyone can be their best self. We are dedicated to supporting the physical, emotional, social and financial well-being of our people. Check out some of our extensive benefits: Health and lifestyle perks accompanying private healthcare for you and your family 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days Generous company pension scheme Opportunity to get involved with community and charity-based initiatives Annual performance-based bonus PA share ownership Tax efficient benefits (cycle to work, give as you earn) We're committed to advancing equality.We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief veteran status, or other by any other range of human difference brought about by identity and experience. We welcome applications from underrepresented groups. Hybrid Working- Our approach is to be in the office or on client site a minimum of 2 days per week. However, the actual time you spend and where you spend it will vary by role or assignment, including up to 5 days per week on client site. Adjustments or accommodations- Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us
Feb 28, 2026
Full time
Managing Consultant - Architecture within Defence & Security We believe in the power of ingenuity to build a positive human future. As strategies, technologies, and innovation collide, we create opportunity from complexity. Our teams of interdisciplinary experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands. PA. Bringing Ingenuity to Life. Why consider joining our Defence & Security community as an Architecture Managing Consultant? Join a team where you're trusted to shape your own path, manage your time, and influence real change for our clients and communities. Grow a flexible and unique career within a trust-based,inclusive environment that values excellence, innovation, and curiosity. Be part of a team actively shaping Defence & Security and tackling issues that impact our everyday lives Join other experts within our supportive and collaborative community through knowledge-sharing and peer-level support, coaching and mentoring What you can expect Be part of our management team, helping shape and launch new service propositions while driving strategic business growth. Lead business development initiatives -building trusted client relationships, owning outcomes, and delivering innovative, high-impact solutions. Collaborate with FTSE 100 clients as a respected advisor, guiding them through complex challenges with clarity and creativity. Support your team's growth through coaching, knowledge-sharing, and creating opportunities for them to thrive. Even if you don't meet every requirement below, feel free to still apply as we are often hiring for similar roles which your background might be better suited to. Proven experience leading architecture and development teams, delivering impactful, end-to-end solutions for complex client challenges. Strong understanding of the defence sector, with experience across areas such as banking, insurance, payments, or wealth management. Demonstrated ability to shape and communicate architectural strategies across multiple domains (application, business, integration). Skilled at building trusted relationships with senior stakeholders, translating technical insight into business value. Track record of contributing to business development, including pre-sales, proposal development, and client engagement. Familiarity with architecture frameworks and modelling tools (e.g. UML, ArchiMate), with awareness of emerging trends and technologies. An established network of senior stakeholders within the financial services sector, with a proven ability to nurture and expand relationships that support business development and long-term client partnerships. While we advocate for using the right tech for the right task, you can expect to work with the following technologies to ensure scalable, high-performance applications: Cloud & Platforms: AWS, Azure, Google Cloud Platform, IBM, Oracle, Salesforce Architecture & Delivery: Microservices, packaged solutions, cloud/on-premise models, agile delivery, digital transformation Tools & Frameworks: IoT, cloud-native architectures, UML, ArchiMate Additional information Please note that the interview stages may be subject to change based on the specific requirements of the role. Introductory Call with one of our senior Talent Acquisition partners to explore your background, the opportunity and PA. Round 1: 3x competency interviews, allowing you to meet different members of PA. Final Round : Business plan presentation with PA leaders - you will be given guidance and time to prepare in advance. Life At PA encompasses our peoples' experience at PA. It's about how we enrich peoples' working lives by giving them access to unique people and growth opportunities and purpose led meaningful work. Our purpose guides how we work with our clients and our teams, and support our communities, to deliver insight and impact, solving the world's most complex challenges. We're focused on building a workplace that values human difference and diverse mindsets, and a culture of inclusion and equality that unlocks the potential in our people so everyone can be their best self. We are dedicated to supporting the physical, emotional, social and financial well-being of our people. Check out some of our extensive benefits: Health and lifestyle perks accompanying private healthcare for you and your family 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days Generous company pension scheme Opportunity to get involved with community and charity-based initiatives Annual performance-based bonus PA share ownership Tax efficient benefits (cycle to work, give as you earn) We're committed to advancing equality.We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief veteran status, or other by any other range of human difference brought about by identity and experience. We welcome applications from underrepresented groups. Hybrid Working- Our approach is to be in the office or on client site a minimum of 2 days per week. However, the actual time you spend and where you spend it will vary by role or assignment, including up to 5 days per week on client site. Adjustments or accommodations- Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us
The Legal Department at JPMorgan Chase manages legal and other risks, advises on products and services, interprets laws and regulations that impact the firm, and advises the firm on other matters. Our global team is made up of 2,000 lawyers and legal professionals with a reputation as thought leaders who deliver best in class services. As trusted advisors, we help the firm's clients while also safeguarding the integrity of the firm. We are committed to a culture of inclusivity and belonging, where people can grow and succeed throughout their careers while working for a first in class financial institution doing cutting edge work. If these values resonate with you, we would like to hear from you. The Lending Legal Practice Group for Europe, Middle East and Africa (EMEA) handles and advises on a broad range of lending matters for the Commercial and Investment Bank through a team located in London, Paris and Mumbai. Its coverage includes the CIB Markets business for which it advises on a variety of structured lending and loan trading transactions. As an EMEA Lending Legal - Structured Lending (Markets) - Vice President in the Legal department you will be responsible primarily for reviewing, structuring and advising on a variety of markets lending and loan trading transactions including insurance risk trading transactions, receivables financing, debt margin lending, funds finance and secondary loan and emerging markets credit trading. You will be based in London but will work closely with business teams, risk and control areas and Legal colleagues globally. Pro actively support business groups across EMEA with a specific focus on JPMorgan's markets businesses and other offices globally which originate transactions, through structuring and advice on transactions including review and negotiation of legal documents throughout the life cycle of a loan from origination on, and providing advice guidance on risk assessment and solutions as well as advice on secondary loan and credit trading transactions Liaise with the business teams, other control areas and colleagues in Legal in setting/maintaining documentation standards, internal policies, practice guidelines, and monitoring relevant legal, regulatory and documentation developments Pro actively share experience and know how with colleagues in Legal, where appropriate globally. Provide training to the business and within Legal Participate in Legal and firm wide projects Required qualifications, skills and capabilities Familiarity with LMA based lending documentation and experience in drafting contracts, contract documentation review and analysis, and providing summary presentations and abstracts - while a deep understanding of general lending and financing principles is a key skill for this role, experience with one or more of structured lending, funds finance Adaptability, willingness to learn new transaction structures and lending areas and ability to apply existing skills to unfamiliar subject matter areas - you will be able to use and apply your general lending skills more broadly to a variety of other transactions. Strong work ethic, high level organizational skills, and ability to work independently and to manage a large volume of transactions and internal client questions simultaneously in a fast paced environment. Strong interpersonal, analytical and problem solving skills. Strong verbal and written communication skills. Detail oriented and results driven. Solid lending experience at a leading law firm or an in house legal team at an investment bank. Licensed to practice law and a member in good standing in the jurisdiction in which the position is based or otherwise in compliance with the in house counsel registration rules of that jurisdiction. Fluent English Preferred qualifications, skills and capabilities Foreign languages would be an advantage Loan trading structures and documentation will> About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first class business in a first class way approach to serving clients drives everything we do. We strive to build trusted, long term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About the Team Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success. With large, global operations, the Legal team tackles complex issues and helps shape the regulations that affect the businesses. The group is organized into practice groups that align with the lines of business and corporate staff areas, which encourages collaboration on legal, regulatory and business developments as they arise.
Feb 28, 2026
Full time
The Legal Department at JPMorgan Chase manages legal and other risks, advises on products and services, interprets laws and regulations that impact the firm, and advises the firm on other matters. Our global team is made up of 2,000 lawyers and legal professionals with a reputation as thought leaders who deliver best in class services. As trusted advisors, we help the firm's clients while also safeguarding the integrity of the firm. We are committed to a culture of inclusivity and belonging, where people can grow and succeed throughout their careers while working for a first in class financial institution doing cutting edge work. If these values resonate with you, we would like to hear from you. The Lending Legal Practice Group for Europe, Middle East and Africa (EMEA) handles and advises on a broad range of lending matters for the Commercial and Investment Bank through a team located in London, Paris and Mumbai. Its coverage includes the CIB Markets business for which it advises on a variety of structured lending and loan trading transactions. As an EMEA Lending Legal - Structured Lending (Markets) - Vice President in the Legal department you will be responsible primarily for reviewing, structuring and advising on a variety of markets lending and loan trading transactions including insurance risk trading transactions, receivables financing, debt margin lending, funds finance and secondary loan and emerging markets credit trading. You will be based in London but will work closely with business teams, risk and control areas and Legal colleagues globally. Pro actively support business groups across EMEA with a specific focus on JPMorgan's markets businesses and other offices globally which originate transactions, through structuring and advice on transactions including review and negotiation of legal documents throughout the life cycle of a loan from origination on, and providing advice guidance on risk assessment and solutions as well as advice on secondary loan and credit trading transactions Liaise with the business teams, other control areas and colleagues in Legal in setting/maintaining documentation standards, internal policies, practice guidelines, and monitoring relevant legal, regulatory and documentation developments Pro actively share experience and know how with colleagues in Legal, where appropriate globally. Provide training to the business and within Legal Participate in Legal and firm wide projects Required qualifications, skills and capabilities Familiarity with LMA based lending documentation and experience in drafting contracts, contract documentation review and analysis, and providing summary presentations and abstracts - while a deep understanding of general lending and financing principles is a key skill for this role, experience with one or more of structured lending, funds finance Adaptability, willingness to learn new transaction structures and lending areas and ability to apply existing skills to unfamiliar subject matter areas - you will be able to use and apply your general lending skills more broadly to a variety of other transactions. Strong work ethic, high level organizational skills, and ability to work independently and to manage a large volume of transactions and internal client questions simultaneously in a fast paced environment. Strong interpersonal, analytical and problem solving skills. Strong verbal and written communication skills. Detail oriented and results driven. Solid lending experience at a leading law firm or an in house legal team at an investment bank. Licensed to practice law and a member in good standing in the jurisdiction in which the position is based or otherwise in compliance with the in house counsel registration rules of that jurisdiction. Fluent English Preferred qualifications, skills and capabilities Foreign languages would be an advantage Loan trading structures and documentation will> About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first class business in a first class way approach to serving clients drives everything we do. We strive to build trusted, long term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About the Team Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success. With large, global operations, the Legal team tackles complex issues and helps shape the regulations that affect the businesses. The group is organized into practice groups that align with the lines of business and corporate staff areas, which encourages collaboration on legal, regulatory and business developments as they arise.
