Position: Health & Safety Officer Location: Based Leeds Client: My client works on building envelope and general construction projects around the UK. They have a full order book and are expanding. They are currently looking to recruit a Health and Safety Advisor Skills & Responsibilities: The person needs to be fully qualified with experience in the construction industry. They must hold a minimum of NEBOSH qualification. The role will include the following Regular site visits to multiple locations Preparing Site safety audits Preparing Risk assessments and RAMS as required. On site training including bulletins, toolbox talks etc for employees Attending Health and Safety meetings for clients and in house including presentations where required Completion of pre-qualification questionnaires as required Dealing with any accidents and reporting Maintaining near miss reports and data Assisting with insurance renewals and reports Dealing with annual safety inspections and Achilles renewals etc Identifying risks to the business and implementing changes required Ability to work with others and have good communication skills You must also have a good career record with other build contractors/sub contractors - In return you can expect all the benefits of working for a leading specialist company who will help you progress your career. Good salary and benefits can be expected for the successful candidate (salary dependent on experience).
Apr 05, 2026
Full time
Position: Health & Safety Officer Location: Based Leeds Client: My client works on building envelope and general construction projects around the UK. They have a full order book and are expanding. They are currently looking to recruit a Health and Safety Advisor Skills & Responsibilities: The person needs to be fully qualified with experience in the construction industry. They must hold a minimum of NEBOSH qualification. The role will include the following Regular site visits to multiple locations Preparing Site safety audits Preparing Risk assessments and RAMS as required. On site training including bulletins, toolbox talks etc for employees Attending Health and Safety meetings for clients and in house including presentations where required Completion of pre-qualification questionnaires as required Dealing with any accidents and reporting Maintaining near miss reports and data Assisting with insurance renewals and reports Dealing with annual safety inspections and Achilles renewals etc Identifying risks to the business and implementing changes required Ability to work with others and have good communication skills You must also have a good career record with other build contractors/sub contractors - In return you can expect all the benefits of working for a leading specialist company who will help you progress your career. Good salary and benefits can be expected for the successful candidate (salary dependent on experience).
At ITRS, we make society's critical technology work. Our mission is to deliver automated and holistic IT observability solutions that safeguard critical applications and enable innovation. We are the only monitoring and observability platform designed for the most demanding and regulated industries - trusted by 90% of Tier 1 capital markets firms. We believe when our team thrives, so do our customers. With us, you'll find: A culture that backs you - We're proud to be a Great Place to Work for multiple years in a row due to our inclusive, supportive environment. Work that matters - Make a real difference with 1,000s of global customers in industries that keep the world running, including 9 out of 10 top investment banks. Room to grow - Whether you're starting your career or bringing years of experience, we're committed to your development. Just ask our team members who've been excelling here for 10+ years. With headquarters in London and teams across the US, Europe, and Asia, ITRS combines the agility of a high-impact tech business with the stability of a private equity-backed global partner. Scope of role If you've worked hands on with monitoring or observability tools and feel ready for a new direction in your career, this could be a great fit. We are looking for someone who not only understands the technology but also brings a strong personality, builds relationships with ease, and always keeps client value at the centre of what they do. You might already be in Customer Success, Technical Account Management, or a similar role. What matters most is proven experience with enterprise scale environments and a real passion for making monitoring and observability tools deliver impact. At ITRS, Customer Success is about being a trusted partner. Our customers expect more than theory; they want people who have been hands on, know the challenges first hand, and can help them turn technology into outcomes. As a Customer Success Manager, you will: Build relationships with customers as their advocate and trusted advisor Translate customer goals into adoption and value strategies using ITRS products Monitor and analyse customer health, usage, and adoption to design proactive interventions Identify risks to retention and act early to prevent them Lead workshops and business reviews to uncover needs, track progress, and align on outcomes Capture and share customer feedback to influence product direction Partner with internal teams (Support, Professional Services, Product, Account Management) to deliver customer outcomes Document engagements and maintain visibility of activity, outcomes and risks Contribute to the refinement of Customer Success practices as our function grows Proven experience in Customer Success or Technical Account Management role is essential Proven hands on exposure to Monitoring and Observability platforms (experience of ITRS solutions is ideal) A strong understanding of enterprise scale environments (financial services experience in particular) Shows strong technical curiosity and strategic judgement around Public Cloud and AI, able to shape direction, not just react to it Ability to connect technical solutions to business outcomes and value Comfortable leading training, workshops, and enablement sessions Analytical mindset with experience interpreting usage and health metrics Excellent communication skills, able to engage at all levels from engineers to executives Organised, proactive, and collaborative, with the confidence to operate independently Health insurance cover for you and your dependents Dental Cover for you and your dependants Employer Pension scheme Income Protection Enhanced parental leave Flexible hybrid working ITRS Group is an Equal Opportunity employer and Inclusion is part of our everyday life. We celebrate diversity and pride ourselves on providing an environment where all employees can be their authentic selves and have a voice, allowing everyone to contribute equally. We remain committed to advocating inclusion, diversity, and equality into our ITRS family as we grow and enrich our business. We welcome applications from everyone in the community as we recognise that a diverse workforce is a stronger workforce.
Apr 05, 2026
Full time
At ITRS, we make society's critical technology work. Our mission is to deliver automated and holistic IT observability solutions that safeguard critical applications and enable innovation. We are the only monitoring and observability platform designed for the most demanding and regulated industries - trusted by 90% of Tier 1 capital markets firms. We believe when our team thrives, so do our customers. With us, you'll find: A culture that backs you - We're proud to be a Great Place to Work for multiple years in a row due to our inclusive, supportive environment. Work that matters - Make a real difference with 1,000s of global customers in industries that keep the world running, including 9 out of 10 top investment banks. Room to grow - Whether you're starting your career or bringing years of experience, we're committed to your development. Just ask our team members who've been excelling here for 10+ years. With headquarters in London and teams across the US, Europe, and Asia, ITRS combines the agility of a high-impact tech business with the stability of a private equity-backed global partner. Scope of role If you've worked hands on with monitoring or observability tools and feel ready for a new direction in your career, this could be a great fit. We are looking for someone who not only understands the technology but also brings a strong personality, builds relationships with ease, and always keeps client value at the centre of what they do. You might already be in Customer Success, Technical Account Management, or a similar role. What matters most is proven experience with enterprise scale environments and a real passion for making monitoring and observability tools deliver impact. At ITRS, Customer Success is about being a trusted partner. Our customers expect more than theory; they want people who have been hands on, know the challenges first hand, and can help them turn technology into outcomes. As a Customer Success Manager, you will: Build relationships with customers as their advocate and trusted advisor Translate customer goals into adoption and value strategies using ITRS products Monitor and analyse customer health, usage, and adoption to design proactive interventions Identify risks to retention and act early to prevent them Lead workshops and business reviews to uncover needs, track progress, and align on outcomes Capture and share customer feedback to influence product direction Partner with internal teams (Support, Professional Services, Product, Account Management) to deliver customer outcomes Document engagements and maintain visibility of activity, outcomes and risks Contribute to the refinement of Customer Success practices as our function grows Proven experience in Customer Success or Technical Account Management role is essential Proven hands on exposure to Monitoring and Observability platforms (experience of ITRS solutions is ideal) A strong understanding of enterprise scale environments (financial services experience in particular) Shows strong technical curiosity and strategic judgement around Public Cloud and AI, able to shape direction, not just react to it Ability to connect technical solutions to business outcomes and value Comfortable leading training, workshops, and enablement sessions Analytical mindset with experience interpreting usage and health metrics Excellent communication skills, able to engage at all levels from engineers to executives Organised, proactive, and collaborative, with the confidence to operate independently Health insurance cover for you and your dependents Dental Cover for you and your dependants Employer Pension scheme Income Protection Enhanced parental leave Flexible hybrid working ITRS Group is an Equal Opportunity employer and Inclusion is part of our everyday life. We celebrate diversity and pride ourselves on providing an environment where all employees can be their authentic selves and have a voice, allowing everyone to contribute equally. We remain committed to advocating inclusion, diversity, and equality into our ITRS family as we grow and enrich our business. We welcome applications from everyone in the community as we recognise that a diverse workforce is a stronger workforce.
On Island Framework Manager - Falkland Islands Ramboll is ranked a Top 10 consultant in the UK and has around 2,000 bright minds working across multiple offices to apply their passion to deliver innovative solutions across Buildings, Transport, Environment & Health and Energy. We love seeing our talents develop and succeed and you will have opportunities to work on challenging and inspiring projects within an environment that is friendly, open and supportive. On Island FrameworkManager -Role would require relocation to the Falkland Islands Public Works Department, Falkland Islands Government, Stanley Services Building,FalklandIslands, FIQQ 1ZZ Are you a self-starter who can be responsible for all on-island management and interaction with the client? Do you want to support Ramboll as a Technical Advisor to the Falkland Islands Government (FIG) and On-island Framework Manager? Are you willing to travel around the islands for project requirements? If this sounds like you, or you're curious to learn more, then this role could be the perfect opportunity. Join our team on the Falkland Islands as our new On-Island Framework Manager and work with us to design and deliver projects in direct support of the Falkland Islands Government. Your new role As our Framework Manager, you will support the growth of a team and project delivery on the Falkland Islands. You will be working with our existing team on a wide range of schemes for FIG, covering buildings, civil/highways, infrastructure, marine and specialist consulting delivery. This is a fixed term contract role with a target start date of August/September 2026 (to be negotiated). This role is based on the Falkland Islands (Stanley), working with our International Buildings team across multi-disciplinary projects. Your key responsibilities will be: Main client facing point of contact and interface between Ramboll UK and FIG Assist with the management and coordination of framework call off contract, bid teams and input into proposals for multi-disciplinary works Facilitate all information gathering on island and interact with all required third parties to manage the information flow required for projects Support with local management for delivery of projects from inception to completion ensuring scope, contracts, budgets and QA procedures are all in place and maintained through the lifecycle of a project Assist the remote PMs with planning and organising project resources and activities, management of design process and facilitating risk management workshops Assist with the support and management of any project tender process, including evaluation reports and interviews of on island entities Interact with on island statutory authorities and management of sub-consultants generally associated with on island projects Develop positive working stakeholder relationships with internal government departments, clients, contractors, and relevant authorities in discharging our appointment Delivering projects with adherence to Ramboll's Project Management Excellence Charter and values Make site visits and supervise projects as part of Ramboll's TA role to FIG Your new team You will be part of an established and dynamic team. We actively seek a rich portfolio of work that makes a difference to those who experience it. Working with the leading UK and international architects, we are recognised for our bold innovative approach, that is underpinned by our Scandinavian design heritage and foundation ownership. We offer a supporting and collaborative culture and operate a flexible working policy. You will be part of an exciting team of experts, who respect each other and work towards a common goal. You will be part of the UK Buildings Team but forward based in the Falkland Islands. About you From the moment you start at Ramboll, we will support your personal and professional development so that you can continue to grow with the company. Whilst we look forward to supporting your continued learning and development, for this role we have identified some qualifications, skills, and capabilities that will set you up for success. Relevant qualification within a Project Management /engineering field, or equivalent experience. We welcome diverse backgrounds and transferable skills, recognising that experience can be gained in many settings Proven experience within project management and construction management, with management of projects in excess of £5m Considerable breadth of knowledge of construction and the design process and the importance of safety to this process Good working knowledge of Health and Safety legislation, including CDM Regulations Experience of managing a wide range of multi-disciplinary projects related to the consultancy environment Ability to manage diverse teams of multi-disciplinary professionals Excellent communication and IT skills Ability to write high quality reports and be able to interrogate financial information Full current driving licence and a willingness to travel around the islands for project requirements and back to the UK on a needs basis Wide-ranging knowledge of construction and the design process, with an appreciation for the importance of safety at every stage Awareness of different procurement methods and contract administration requirements for NEC. Experience from a variety of procurement backgrounds, including public, private, and third sector, is welcomed Ability to lead and support teams comprising professionals from different disciplines and backgrounds. We are committed to fostering an inclusive culture where all team members' contributions are valued Commercial awareness. We value insights from a wide range of commercial environments, and encourage applicants who can demonstrate adaptability and a willingness to learn Demonstrates the ability to manage projects and teams effectively with minimal supervision, consistently delivering results whilst maintaining high standards of quality and professionalism An understanding / experience of UK public sector (government) procurement and process. Military engineering experience and understanding of Defence would also be advantageous What we can offer you Investment in your development Leaders you can count on, guided by our Leadership Principles Be valued for the unique person you are Never be short of inspiration from colleagues, clients, and projects The long-term thinking of a foundation-owned company Be at the forefront of the use of digital tools Flexible work environment 27 days annual leave, plus 9 Falkland Islands Public Holidays Matched % pension contribution (max to 7%) Flexible benefits including a host of subsidised benefits including private medical insurance Accommodation- Fully furnished 4-bedroom house in Stanley, with heating oil, electricity and Wi Fi paid for Vehicle- Fully insured 4 x 4 vehicle provided, with business use, fuel paid for Flights- One return flight every six months, paid for Tax - as a resident in the Falklands, you will be subjected to FI tax, not UK tax. This is a reduced, flat rate Work at the heart of sustainable change Ramboll is a global architecture, engineering and consultancy company. We believe that the purpose of sustainable change is to create a thriving world for both nature and people. So, that's where we start - and how we work. At Ramboll, our core strength is our people, and our history is rooted in a clear vision of how a responsible company should act. Being open and curious is a cornerstone of our culture. We embrace an inclusive mindset that looks for fresh, diverse, and innovative perspectives. We respect, embrace, and invite diversity in all forms to actively cultivate an environment where everyone can flourish and realise their full potential. Ready to join us? Please submit your application. Be sure to include all relevant documents including your CV. We recognise that some candidates only apply when they tick every box. However, passion and potential often outweigh a perfect resume and Ramboll's supportive learning culture can help you grow. So, if this role resonates with you but you don't meet all the requirements, we encourage you to apply. You might be the perfect fit for this opportunity or another within our team. Thank you for taking the time to apply! We look forward to receiving your application. Ramboll in the United Kingdom Founded in Denmark, Ramboll is a foundation-owned people company. Ramboll has a proven track record of sustainable and responsible business and is a top ten engineering and environmental and sustainability consultancy in the UK, with more than 1,500 employees across 16 offices working towards a more sustainable future. Ramboll experts deliver innovative solutions across Buildings, Transport, Environment & Health, and Energy. Strong values guide what we do and drive an inclusive, collaborative, and highly flexible culture that values people and ideas. Explore and nurture your own passion, expertise, and creativity at Ramboll through work that benefits our people, partners, nature, and society. An equal opportunity employer Equality, diversity, and inclusion is at the heart of what we do. At Ramboll, we believe that diversity is a strength and that different experiences and perspectives are essential to creating truly sustainable societies. We are committed to providing an inclusive and supportive work environment . click apply for full job details
Apr 05, 2026
Full time
On Island Framework Manager - Falkland Islands Ramboll is ranked a Top 10 consultant in the UK and has around 2,000 bright minds working across multiple offices to apply their passion to deliver innovative solutions across Buildings, Transport, Environment & Health and Energy. We love seeing our talents develop and succeed and you will have opportunities to work on challenging and inspiring projects within an environment that is friendly, open and supportive. On Island FrameworkManager -Role would require relocation to the Falkland Islands Public Works Department, Falkland Islands Government, Stanley Services Building,FalklandIslands, FIQQ 1ZZ Are you a self-starter who can be responsible for all on-island management and interaction with the client? Do you want to support Ramboll as a Technical Advisor to the Falkland Islands Government (FIG) and On-island Framework Manager? Are you willing to travel around the islands for project requirements? If this sounds like you, or you're curious to learn more, then this role could be the perfect opportunity. Join our team on the Falkland Islands as our new On-Island Framework Manager and work with us to design and deliver projects in direct support of the Falkland Islands Government. Your new role As our Framework Manager, you will support the growth of a team and project delivery on the Falkland Islands. You will be working with our existing team on a wide range of schemes for FIG, covering buildings, civil/highways, infrastructure, marine and specialist consulting delivery. This is a fixed term contract role with a target start date of August/September 2026 (to be negotiated). This role is based on the Falkland Islands (Stanley), working with our International Buildings team across multi-disciplinary projects. Your key responsibilities will be: Main client facing point of contact and interface between Ramboll UK and FIG Assist with the management and coordination of framework call off contract, bid teams and input into proposals for multi-disciplinary works Facilitate all information gathering on island and interact with all required third parties to manage the information flow required for projects Support with local management for delivery of projects from inception to completion ensuring scope, contracts, budgets and QA procedures are all in place and maintained through the lifecycle of a project Assist the remote PMs with planning and organising project resources and activities, management of design process and facilitating risk management workshops Assist with the support and management of any project tender process, including evaluation reports and interviews of on island entities Interact with on island statutory authorities and management of sub-consultants generally associated with on island projects Develop positive working stakeholder relationships with internal government departments, clients, contractors, and relevant authorities in discharging our appointment Delivering projects with adherence to Ramboll's Project Management Excellence Charter and values Make site visits and supervise projects as part of Ramboll's TA role to FIG Your new team You will be part of an established and dynamic team. We actively seek a rich portfolio of work that makes a difference to those who experience it. Working with the leading UK and international architects, we are recognised for our bold innovative approach, that is underpinned by our Scandinavian design heritage and foundation ownership. We offer a supporting and collaborative culture and operate a flexible working policy. You will be part of an exciting team of experts, who respect each other and work towards a common goal. You will be part of the UK Buildings Team but forward based in the Falkland Islands. About you From the moment you start at Ramboll, we will support your personal and professional development so that you can continue to grow with the company. Whilst we look forward to supporting your continued learning and development, for this role we have identified some qualifications, skills, and capabilities that will set you up for success. Relevant qualification within a Project Management /engineering field, or equivalent experience. We welcome diverse backgrounds and transferable skills, recognising that experience can be gained in many settings Proven experience within project management and construction management, with management of projects in excess of £5m Considerable breadth of knowledge of construction and the design process and the importance of safety to this process Good working knowledge of Health and Safety legislation, including CDM Regulations Experience of managing a wide range of multi-disciplinary projects related to the consultancy environment Ability to manage diverse teams of multi-disciplinary professionals Excellent communication and IT skills Ability to write high quality reports and be able to interrogate financial information Full current driving licence and a willingness to travel around the islands for project requirements and back to the UK on a needs basis Wide-ranging knowledge of construction and the design process, with an appreciation for the importance of safety at every stage Awareness of different procurement methods and contract administration requirements for NEC. Experience from a variety of procurement backgrounds, including public, private, and third sector, is welcomed Ability to lead and support teams comprising professionals from different disciplines and backgrounds. We are committed to fostering an inclusive culture where all team members' contributions are valued Commercial awareness. We value insights from a wide range of commercial environments, and encourage applicants who can demonstrate adaptability and a willingness to learn Demonstrates the ability to manage projects and teams effectively with minimal supervision, consistently delivering results whilst maintaining high standards of quality and professionalism An understanding / experience of UK public sector (government) procurement and process. Military engineering experience and understanding of Defence would also be advantageous What we can offer you Investment in your development Leaders you can count on, guided by our Leadership Principles Be valued for the unique person you are Never be short of inspiration from colleagues, clients, and projects The long-term thinking of a foundation-owned company Be at the forefront of the use of digital tools Flexible work environment 27 days annual leave, plus 9 Falkland Islands Public Holidays Matched % pension contribution (max to 7%) Flexible benefits including a host of subsidised benefits including private medical insurance Accommodation- Fully furnished 4-bedroom house in Stanley, with heating oil, electricity and Wi Fi paid for Vehicle- Fully insured 4 x 4 vehicle provided, with business use, fuel paid for Flights- One return flight every six months, paid for Tax - as a resident in the Falklands, you will be subjected to FI tax, not UK tax. This is a reduced, flat rate Work at the heart of sustainable change Ramboll is a global architecture, engineering and consultancy company. We believe that the purpose of sustainable change is to create a thriving world for both nature and people. So, that's where we start - and how we work. At Ramboll, our core strength is our people, and our history is rooted in a clear vision of how a responsible company should act. Being open and curious is a cornerstone of our culture. We embrace an inclusive mindset that looks for fresh, diverse, and innovative perspectives. We respect, embrace, and invite diversity in all forms to actively cultivate an environment where everyone can flourish and realise their full potential. Ready to join us? Please submit your application. Be sure to include all relevant documents including your CV. We recognise that some candidates only apply when they tick every box. However, passion and potential often outweigh a perfect resume and Ramboll's supportive learning culture can help you grow. So, if this role resonates with you but you don't meet all the requirements, we encourage you to apply. You might be the perfect fit for this opportunity or another within our team. Thank you for taking the time to apply! We look forward to receiving your application. Ramboll in the United Kingdom Founded in Denmark, Ramboll is a foundation-owned people company. Ramboll has a proven track record of sustainable and responsible business and is a top ten engineering and environmental and sustainability consultancy in the UK, with more than 1,500 employees across 16 offices working towards a more sustainable future. Ramboll experts deliver innovative solutions across Buildings, Transport, Environment & Health, and Energy. Strong values guide what we do and drive an inclusive, collaborative, and highly flexible culture that values people and ideas. Explore and nurture your own passion, expertise, and creativity at Ramboll through work that benefits our people, partners, nature, and society. An equal opportunity employer Equality, diversity, and inclusion is at the heart of what we do. At Ramboll, we believe that diversity is a strength and that different experiences and perspectives are essential to creating truly sustainable societies. We are committed to providing an inclusive and supportive work environment . click apply for full job details
Senior Facilities Manager page is loaded Senior Facilities Managerremote type: On-sitelocations: London, GBRtime type: Full timeposted on: Opublikowano dzisiajjob requisition id: REQ496030 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Senior Facilities Manager The Senior Facilities Manager (SFM) role has two primary functions:People Management - To support the Client FM Lead managing a designated FM team within region to ensure that their team is sourced, trained, developed and deployed appropriately, working closely with other Client FM Leads, as per the standards defined by JLL.Facilities (property/portfolio) Management - To be directly responsible for the provision of facilities services to occupiers in one or more managed properties to best practice standards defined by JLL. The Senior Facilities Manager is expected to understand the business objectives of the investment. Team Structure: Reporting to the Client FM Lead, the SFM has line management responsibilities for FMs in the region and will be the Lead FM representative for specified key clients. The SFM will work closely in a number of 'virtual teams' within PM including; Client Relationship Directors (CRDs), Contract Documents (CDs), Management Services, Client Financial Services (CFS) and will take direction from Client FM Leads. What this job involves: The Facilities Manager (FM) will be directly responsible for the provision of facilities services to occupiers in one or more managed properties to best practice standards defined by JLL and is expected to understand the business objectives of the investment. What your day will look like: People Management - Supporting the Client FM Lead to; Ensure the smooth transition of properties into management within your team as defined by JLL Policy, Process and Procedures on the PAM Process Hub Connect site including the transition of contracts from previous owners so to align with JLL Procurement Policy or agreed Client appointed suppliers work. Manage the TUPE of staff in or out of your team working closely with the Client FM Lead / JLLR HR. Be responsible for FMs and other site-based JLLR employees in respect of their performance, training and development. Identify and retain key talent by ensuring effective career development and mobility. Performance manage, set goals and complete year end assessment to be done in collaboration and agreement with your Client FM Leads. Assist in recruitment and employee people management issues. Act as mentor, where required, to designated FMs (i.e. those who require coaching and day to day guidance) and be responsible for their continuing development. Support the IFM (Investor Facilities Management) central management team in respect of major initiatives (including functional initiatives), data collection and people management. Ensure readiness for sale dealing with due diligence enquiries on disposal and lettings from a facilities perspective. Assist in the delivery of 'Instinct' (customer experience) operational initiatives across your portfolio in close liaison with our service partners. Facilities (property/portfolio) Management Working closely and taking direction from relevant Client FM Leads take ownership and be responsible for delivering operational facilities related client KPIs as identified in the PMA (Property Management Agreement) and/or any other client agreed initiatives. To assist in the delivery of customer experience operational initiatives across your portfolio in close liaison with our service partners. To regularly liaise with occupiers and be the principal point of contact for advice and guidance in connection with the day-to-day physical operation of the building. Inform Surveyors of any occupier matters that may influence valuation/investment considerations including assistance in monitoring Tenant's compliance with covenants. Report to Surveyors in accordance with an agreed procedure, ensuring the Client FM Lead is kept informed on matters relating to standards of facilities management. To work in accordance with established procedures in connection with JLLs out of hours cover and emergencies. To deliver the financial management of the property through the preparation of service charge budgets, the monitoring of agreed budgets to pre-defined cash limits, quarterly variance reporting and service charge reconciliation to agreed accounting practices. Also, to administer non-recoverable budgets. To understand the principal terms of occupier's leases as they affect the facilities management of the property and the Client's obligations to provide services including clarity on the extent of the common areas. In conjunction with the Surveyors and Client FM Leads, ensure that the procurement of all supplies and services at the property is undertaken in accordance with the JLLs PM procurement program to ensure the highest standards for the best price. This will include the use of accredited Contractors only, usually on the basis of framework agreements, and JLLs purchase ordering systems. Monitor contractor performance against agreed standards. Review service contracts as appropriate. Establish and maintain high quality health and safety arrangements, in accordance with best practice guidelines from central support under the JLLs risk management programme and the Client FM Lead. To ensure all risks identified in the independent Risk Assessment are properly addressed and to review risks as part of JLLs audit process and Site Compliance inspections. To work with other aspects of JLLs 'Socially Responsible Management' programme in relation to environmental & sustainability policies; to include water hygiene and asbestos monitoring etc. To ensure reactive maintenance and day-to-day service requirements undertaken in a timely and costeffective manner. Be familiar with all heating, ventilating, mechanical and electrical equipment in each building and have a sound understanding of the purpose and general working of such equipment. To ensure maintenance contracts in place to cover O&M manual requirements. Assist and liaise with building surveyors/architects/consultants on major works. With the Surveyors identify and arrange minor planned works. To maintain, test and implement disaster planning procedures to cover all emergencies. To organise and co-ordinate fire evacuation and bomb drills. Prepare site regulations and issue permits to work for all contractor activities on site. To ensure that on-site management of the properties is undertaken in accordance with JLLs polices, processes and procedures as defined on the PM Process Hub site (Connect). Establish and maintain proper site records in accordance with best practice rules. Responsible for routine correspondence using standard documents and templates as appropriate. Develop and maintain occupier handbooks as per defined standard for each site. To monitor vacant/void property in conjunction with the clients' insurance policy. Establish a regular inspection programme for each site in accordance with site insurance and regulatory requirements. Assist in the submission of insurance claims relating to incidents on site and manage the obtaining of quotes and/or works at site as instructed by the insurers or loss adjusters. Ensure readiness for sale of relevant individual properties dealing with
Apr 05, 2026
Full time
Senior Facilities Manager page is loaded Senior Facilities Managerremote type: On-sitelocations: London, GBRtime type: Full timeposted on: Opublikowano dzisiajjob requisition id: REQ496030 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Senior Facilities Manager The Senior Facilities Manager (SFM) role has two primary functions:People Management - To support the Client FM Lead managing a designated FM team within region to ensure that their team is sourced, trained, developed and deployed appropriately, working closely with other Client FM Leads, as per the standards defined by JLL.Facilities (property/portfolio) Management - To be directly responsible for the provision of facilities services to occupiers in one or more managed properties to best practice standards defined by JLL. The Senior Facilities Manager is expected to understand the business objectives of the investment. Team Structure: Reporting to the Client FM Lead, the SFM has line management responsibilities for FMs in the region and will be the Lead FM representative for specified key clients. The SFM will work closely in a number of 'virtual teams' within PM including; Client Relationship Directors (CRDs), Contract Documents (CDs), Management Services, Client Financial Services (CFS) and will take direction from Client FM Leads. What this job involves: The Facilities Manager (FM) will be directly responsible for the provision of facilities services to occupiers in one or more managed properties to best practice standards defined by JLL and is expected to understand the business objectives of the investment. What your day will look like: People Management - Supporting the Client FM Lead to; Ensure the smooth transition of properties into management within your team as defined by JLL Policy, Process and Procedures on the PAM Process Hub Connect site including the transition of contracts from previous owners so to align with JLL Procurement Policy or agreed Client appointed suppliers work. Manage the TUPE of staff in or out of your team working closely with the Client FM Lead / JLLR HR. Be responsible for FMs and other site-based JLLR employees in respect of their performance, training and development. Identify and retain key talent by ensuring effective career development and mobility. Performance manage, set goals and complete year end assessment to be done in collaboration and agreement with your Client FM Leads. Assist in recruitment and employee people management issues. Act as mentor, where required, to designated FMs (i.e. those who require coaching and day to day guidance) and be responsible for their continuing development. Support the IFM (Investor Facilities Management) central management team in respect of major initiatives (including functional initiatives), data collection and people management. Ensure readiness for sale dealing with due diligence enquiries on disposal and lettings from a facilities perspective. Assist in the delivery of 'Instinct' (customer experience) operational initiatives across your portfolio in close liaison with our service partners. Facilities (property/portfolio) Management Working closely and taking direction from relevant Client FM Leads take ownership and be responsible for delivering operational facilities related client KPIs as identified in the PMA (Property Management Agreement) and/or any other client agreed initiatives. To assist in the delivery of customer experience operational initiatives across your portfolio in close liaison with our service partners. To regularly liaise with occupiers and be the principal point of contact for advice and guidance in connection with the day-to-day physical operation of the building. Inform Surveyors of any occupier matters that may influence valuation/investment considerations including assistance in monitoring Tenant's compliance with covenants. Report to Surveyors in accordance with an agreed procedure, ensuring the Client FM Lead is kept informed on matters relating to standards of facilities management. To work in accordance with established procedures in connection with JLLs out of hours cover and emergencies. To deliver the financial management of the property through the preparation of service charge budgets, the monitoring of agreed budgets to pre-defined cash limits, quarterly variance reporting and service charge reconciliation to agreed accounting practices. Also, to administer non-recoverable budgets. To understand the principal terms of occupier's leases as they affect the facilities management of the property and the Client's obligations to provide services including clarity on the extent of the common areas. In conjunction with the Surveyors and Client FM Leads, ensure that the procurement of all supplies and services at the property is undertaken in accordance with the JLLs PM procurement program to ensure the highest standards for the best price. This will include the use of accredited Contractors only, usually on the basis of framework agreements, and JLLs purchase ordering systems. Monitor contractor performance against agreed standards. Review service contracts as appropriate. Establish and maintain high quality health and safety arrangements, in accordance with best practice guidelines from central support under the JLLs risk management programme and the Client FM Lead. To ensure all risks identified in the independent Risk Assessment are properly addressed and to review risks as part of JLLs audit process and Site Compliance inspections. To work with other aspects of JLLs 'Socially Responsible Management' programme in relation to environmental & sustainability policies; to include water hygiene and asbestos monitoring etc. To ensure reactive maintenance and day-to-day service requirements undertaken in a timely and costeffective manner. Be familiar with all heating, ventilating, mechanical and electrical equipment in each building and have a sound understanding of the purpose and general working of such equipment. To ensure maintenance contracts in place to cover O&M manual requirements. Assist and liaise with building surveyors/architects/consultants on major works. With the Surveyors identify and arrange minor planned works. To maintain, test and implement disaster planning procedures to cover all emergencies. To organise and co-ordinate fire evacuation and bomb drills. Prepare site regulations and issue permits to work for all contractor activities on site. To ensure that on-site management of the properties is undertaken in accordance with JLLs polices, processes and procedures as defined on the PM Process Hub site (Connect). Establish and maintain proper site records in accordance with best practice rules. Responsible for routine correspondence using standard documents and templates as appropriate. Develop and maintain occupier handbooks as per defined standard for each site. To monitor vacant/void property in conjunction with the clients' insurance policy. Establish a regular inspection programme for each site in accordance with site insurance and regulatory requirements. Assist in the submission of insurance claims relating to incidents on site and manage the obtaining of quotes and/or works at site as instructed by the insurers or loss adjusters. Ensure readiness for sale of relevant individual properties dealing with
Schemes Deal Manager Join us and play your part in something special! About the team: We arrange our business into five channels, with the NMUK Broker Channel the largest and fastest growing of all our of UK business units. Our broker engagement and subsequently pipeline and new business volumes have increased exponentially. As part of growth ambitions, we have setup a dedicated Schemes function which shall be responsible for the ownership of all Scheme business managed within the NMUK Broker Channel through a Broker partners in the UK. Schemes is defined as any business where we provide a delegated underwriting authority to our partners. The Schemes team operates cross-class across all Markel products (PI, Care, Tech, Life Science, Construction and BTE Legal Expenses) along with considering new product areas.The Schemes team works closely alongside our Broker Development team, where we are structured to support our Major Trading Partners, Key Accounts, Development Brokers and Connect Brokers. The Schemes team are the centre of excellence to support our Broker Development team in managing existing Schemes along with quoting and onboarding new Scheme opportunities.The Schemes Deal Manager role reports into the Head of Schemes Development. The Schemes team is the centre of excellence for the management, oversight, review and onboarding of all Schemes business for the Broker channel. Working closely with internal stakeholders such as Broker Development and the Underwriters is essential to delivering the right outcomes to support growing our Schemes business.The core focus of the role is for the oversight of all existing delegated deals, including reporting with trend analysis, performance reviews, internal stakeholder management and implementation of new deals. Work with the Head of Schemes Development to support delivery of retention and new business plans, executing the strategy for both.The Schemes Deal Manager will own the distribution plan for Schemes, developing a structure and operating pattern for ongoing broker views in conjunction with the Business Development team. Ensures Schemes Account Managers provide performance data to Account Directors and support existing broker reviews and QBRs. What we ask of you: Develop a structure to provide oversight for all existing delegated deals and a framework for delivering analysis and performance reviews to partner brokers and MGAs. Build strong relationships with internal stakeholders to support with the ongoing oversight of the Scheme business you manage and to respond to queries and requests. Take ownership of new delegated opportunities, supporting the Business Development team to successfully secure and onboard new delegated facilities Build strong relationships with external Broker stakeholders and the teams which manage the Scheme business we hold with them, acting as the key point of contact into NMUK. Work with the Head of Schemes Development to support the delivery of the Schemes team growth plan, providing a summary of results and actions required to support the retention strategy of existing Schemes business Develop an understanding of the broader NMUK proposition including Legal and Tax services to support the delivery of value-added services to existing Scheme business. Demonstrate a high level of sales professionalism and discipline through timely and accurate activity reporting, maintenance of CRM and documentation of meetings What you will bring to the role: Have previous experience within the General Insurance industry and specifically working with delegated authority business in the UK Broker and MGA market Demonstrable experience and success in roles securing and retaining delegated authority and portfolio business Demonstratable experience showing the strategic oversight necessary to manage a number of large and complex accounts Understanding of project management techniques and stakeholder management of both internal and external stakeholders Show a high level of competence in the use of performance data to highlight trends and insight in Scheme business performance to support review meetings with Broker partners Be able to articulate performance reviews to internal and external stakeholders by confidently discussing data, trends and insights to effectively manage Scheme performance outcomes We are looking for challenging, self-starting, and success oriented individuals who bring expertise, initiative and a desire to build a market leading business To be a creditable and engaging representative of Markel, in order to cultivate Long term relationships within the industry Who we are: Markel Group (NYSE - MKL) a Fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory, and investment operations around the world. We're all about people We win together We strive for better We enjoy the everyday We think further A great starting salary plus annual bonus & strong benefits package 25 days paid holiday plus Bank Holidays, with the opportunity to buy/sell extra leave Fantastic company pension scheme, private medical and dental cover, life assurance, travel insurance cover, income protection, season ticket loan as well as other great benefits on offer There are countless opportunities to learn new skills and develop in your career and we can provide the support needed to do just that!Choose 'Apply Now' to fill out our short application, so that we can find out more about you.Markel celebrates the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background, if you feel you meet the requirements of this role then we want to hear from you. We are also happy to consider candidates who are looking for flexible working patterns.We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.We will ensure that individuals with disabilities are provided with all reasonable accommodations to be able to participate in the job application or interview process and to perform essential job functions if successful. Please contact us via email at or call us at to request any accommodations that may be needed. This includes any alternative formats of any documents or information on how to apply offline.
Apr 05, 2026
Full time
Schemes Deal Manager Join us and play your part in something special! About the team: We arrange our business into five channels, with the NMUK Broker Channel the largest and fastest growing of all our of UK business units. Our broker engagement and subsequently pipeline and new business volumes have increased exponentially. As part of growth ambitions, we have setup a dedicated Schemes function which shall be responsible for the ownership of all Scheme business managed within the NMUK Broker Channel through a Broker partners in the UK. Schemes is defined as any business where we provide a delegated underwriting authority to our partners. The Schemes team operates cross-class across all Markel products (PI, Care, Tech, Life Science, Construction and BTE Legal Expenses) along with considering new product areas.The Schemes team works closely alongside our Broker Development team, where we are structured to support our Major Trading Partners, Key Accounts, Development Brokers and Connect Brokers. The Schemes team are the centre of excellence to support our Broker Development team in managing existing Schemes along with quoting and onboarding new Scheme opportunities.The Schemes Deal Manager role reports into the Head of Schemes Development. The Schemes team is the centre of excellence for the management, oversight, review and onboarding of all Schemes business for the Broker channel. Working closely with internal stakeholders such as Broker Development and the Underwriters is essential to delivering the right outcomes to support growing our Schemes business.The core focus of the role is for the oversight of all existing delegated deals, including reporting with trend analysis, performance reviews, internal stakeholder management and implementation of new deals. Work with the Head of Schemes Development to support delivery of retention and new business plans, executing the strategy for both.The Schemes Deal Manager will own the distribution plan for Schemes, developing a structure and operating pattern for ongoing broker views in conjunction with the Business Development team. Ensures Schemes Account Managers provide performance data to Account Directors and support existing broker reviews and QBRs. What we ask of you: Develop a structure to provide oversight for all existing delegated deals and a framework for delivering analysis and performance reviews to partner brokers and MGAs. Build strong relationships with internal stakeholders to support with the ongoing oversight of the Scheme business you manage and to respond to queries and requests. Take ownership of new delegated opportunities, supporting the Business Development team to successfully secure and onboard new delegated facilities Build strong relationships with external Broker stakeholders and the teams which manage the Scheme business we hold with them, acting as the key point of contact into NMUK. Work with the Head of Schemes Development to support the delivery of the Schemes team growth plan, providing a summary of results and actions required to support the retention strategy of existing Schemes business Develop an understanding of the broader NMUK proposition including Legal and Tax services to support the delivery of value-added services to existing Scheme business. Demonstrate a high level of sales professionalism and discipline through timely and accurate activity reporting, maintenance of CRM and documentation of meetings What you will bring to the role: Have previous experience within the General Insurance industry and specifically working with delegated authority business in the UK Broker and MGA market Demonstrable experience and success in roles securing and retaining delegated authority and portfolio business Demonstratable experience showing the strategic oversight necessary to manage a number of large and complex accounts Understanding of project management techniques and stakeholder management of both internal and external stakeholders Show a high level of competence in the use of performance data to highlight trends and insight in Scheme business performance to support review meetings with Broker partners Be able to articulate performance reviews to internal and external stakeholders by confidently discussing data, trends and insights to effectively manage Scheme performance outcomes We are looking for challenging, self-starting, and success oriented individuals who bring expertise, initiative and a desire to build a market leading business To be a creditable and engaging representative of Markel, in order to cultivate Long term relationships within the industry Who we are: Markel Group (NYSE - MKL) a Fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory, and investment operations around the world. We're all about people We win together We strive for better We enjoy the everyday We think further A great starting salary plus annual bonus & strong benefits package 25 days paid holiday plus Bank Holidays, with the opportunity to buy/sell extra leave Fantastic company pension scheme, private medical and dental cover, life assurance, travel insurance cover, income protection, season ticket loan as well as other great benefits on offer There are countless opportunities to learn new skills and develop in your career and we can provide the support needed to do just that!Choose 'Apply Now' to fill out our short application, so that we can find out more about you.Markel celebrates the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background, if you feel you meet the requirements of this role then we want to hear from you. We are also happy to consider candidates who are looking for flexible working patterns.We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.We will ensure that individuals with disabilities are provided with all reasonable accommodations to be able to participate in the job application or interview process and to perform essential job functions if successful. Please contact us via email at or call us at to request any accommodations that may be needed. This includes any alternative formats of any documents or information on how to apply offline.
On Island Framework Manager - Falkland Islands Ramboll is ranked a Top 10 consultant in the UK and has around 2,000 bright minds working across multiple offices to apply their passion to deliver innovative solutions across Buildings, Transport, Environment & Health and Energy. We love seeing our talents develop and succeed and you will have opportunities to work on challenging and inspiring projects within an environment that is friendly, open and supportive. On Island FrameworkManager -Role would require relocation to the Falkland Islands Public Works Department, Falkland Islands Government, Stanley Services Building,FalklandIslands, FIQQ 1ZZ Are you a self-starter who can be responsible for all on-island management and interaction with the client? Do you want to support Ramboll as a Technical Advisor to the Falkland Islands Government (FIG) and On-island Framework Manager? Are you willing to travel around the islands for project requirements? If this sounds like you, or you're curious to learn more, then this role could be the perfect opportunity. Join our team on the Falkland Islands as our new On-Island Framework Manager and work with us to design and deliver projects in direct support of the Falkland Islands Government. Your new role As our Framework Manager, you will support the growth of a team and project delivery on the Falkland Islands. You will be working with our existing team on a wide range of schemes for FIG, covering buildings, civil/highways, infrastructure, marine and specialist consulting delivery. This is a fixed term contract role with a target start date of August/September 2026 (to be negotiated). This role is based on the Falkland Islands (Stanley), working with our International Buildings team across multi-disciplinary projects. Your key responsibilities will be: Main client facing point of contact and interface between Ramboll UK and FIG Assist with the management and coordination of framework call off contract, bid teams and input into proposals for multi-disciplinary works Facilitate all information gathering on island and interact with all required third parties to manage the information flow required for projects Support with local management for delivery of projects from inception to completion ensuring scope, contracts, budgets and QA procedures are all in place and maintained through the lifecycle of a project Assist the remote PMs with planning and organising project resources and activities, management of design process and facilitating risk management workshops Assist with the support and management of any project tender process, including evaluation reports and interviews of on island entities Interact with on island statutory authorities and management of sub-consultants generally associated with on island projects Develop positive working stakeholder relationships with internal government departments, clients, contractors, and relevant authorities in discharging our appointment Delivering projects with adherence to Ramboll's Project Management Excellence Charter and values Make site visits and supervise projects as part of Ramboll's TA role to FIG Your new team You will be part of an established and dynamic team. We actively seek a rich portfolio of work that makes a difference to those who experience it. Working with the leading UK and international architects, we are recognised for our bold innovative approach, that is underpinned by our Scandinavian design heritage and foundation ownership. We offer a supporting and collaborative culture and operate a flexible working policy. You will be part of an exciting team of experts, who respect each other and work towards a common goal. You will be part of the UK Buildings Team but forward based in the Falkland Islands. About you From the moment you start at Ramboll, we will support your personal and professional development so that you can continue to grow with the company. Whilst we look forward to supporting your continued learning and development, for this role we have identified some qualifications, skills, and capabilities that will set you up for success. Relevant qualification within a Project Management /engineering field, or equivalent experience. We welcome diverse backgrounds and transferable skills, recognising that experience can be gained in many settings Proven experience within project management and construction management, with management of projects in excess of £5m Considerable breadth of knowledge of construction and the design process and the importance of safety to this process Good working knowledge of Health and Safety legislation, including CDM Regulations Experience of managing a wide range of multi-disciplinary projects related to the consultancy environment Ability to manage diverse teams of multi-disciplinary professionals Excellent communication and IT skills Ability to write high quality reports and be able to interrogate financial information Full current driving licence and a willingness to travel around the islands for project requirements and back to the UK on a needs basis Wide-ranging knowledge of construction and the design process, with an appreciation for the importance of safety at every stage Awareness of different procurement methods and contract administration requirements for NEC. Experience from a variety of procurement backgrounds, including public, private, and third sector, is welcomed Ability to lead and support teams comprising professionals from different disciplines and backgrounds. We are committed to fostering an inclusive culture where all team members' contributions are valued Commercial awareness. We value insights from a wide range of commercial environments, and encourage applicants who can demonstrate adaptability and a willingness to learn Demonstrates the ability to manage projects and teams effectively with minimal supervision, consistently delivering results whilst maintaining high standards of quality and professionalism An understanding / experience of UK public sector (government) procurement and process. Military engineering experience and understanding of Defence would also be advantageous What we can offer you Investment in your development Leaders you can count on, guided by our Leadership Principles Be valued for the unique person you are Never be short of inspiration from colleagues, clients, and projects The long-term thinking of a foundation-owned company Be at the forefront of the use of digital tools Flexible work environment 27 days annual leave, plus 9 Falkland Islands Public Holidays Matched % pension contribution (max to 7%) Flexible benefits including a host of subsidised benefits including private medical insurance Accommodation- Fully furnished 4-bedroom house in Stanley, with heating oil, electricity and Wi Fi paid for Vehicle- Fully insured 4 x 4 vehicle provided, with business use, fuel paid for Flights- One return flight every six months, paid for Tax - as a resident in the Falklands, you will be subjected to FI tax, not UK tax. This is a reduced, flat rate Work at the heart of sustainable change Ramboll is a global architecture, engineering and consultancy company. We believe that the purpose of sustainable change is to create a thriving world for both nature and people. So, that's where we start - and how we work. At Ramboll, our core strength is our people, and our history is rooted in a clear vision of how a responsible company should act. Being open and curious is a cornerstone of our culture. We embrace an inclusive mindset that looks for fresh, diverse, and innovative perspectives. We respect, embrace, and invite diversity in all forms to actively cultivate an environment where everyone can flourish and realise their full potential. Ready to join us? Please submit your application. Be sure to include all relevant documents including your CV. We recognise that some candidates only apply when they tick every box. However, passion and potential often outweigh a perfect resume and Ramboll's supportive learning culture can help you grow. So, if this role resonates with you but you don't meet all the requirements, we encourage you to apply. You might be the perfect fit for this opportunity or another within our team. Thank you for taking the time to apply! We look forward to receiving your application. Ramboll in the United Kingdom Founded in Denmark, Ramboll is a foundation-owned people company. Ramboll has a proven track record of sustainable and responsible business and is a top ten engineering and environmental and sustainability consultancy in the UK, with more than 1,500 employees across 16 offices working towards a more sustainable future. Ramboll experts deliver innovative solutions across Buildings, Transport, Environment & Health, and Energy. Strong values guide what we do and drive an inclusive, collaborative, and highly flexible culture that values people and ideas. Explore and nurture your own passion, expertise, and creativity at Ramboll through work that benefits our people, partners, nature, and society. An equal opportunity employer Equality, diversity, and inclusion is at the heart of what we do. At Ramboll, we believe that diversity is a strength and that different experiences and perspectives are essential to creating truly sustainable societies. We are committed to providing an inclusive and supportive work environment . click apply for full job details
Apr 05, 2026
Full time
On Island Framework Manager - Falkland Islands Ramboll is ranked a Top 10 consultant in the UK and has around 2,000 bright minds working across multiple offices to apply their passion to deliver innovative solutions across Buildings, Transport, Environment & Health and Energy. We love seeing our talents develop and succeed and you will have opportunities to work on challenging and inspiring projects within an environment that is friendly, open and supportive. On Island FrameworkManager -Role would require relocation to the Falkland Islands Public Works Department, Falkland Islands Government, Stanley Services Building,FalklandIslands, FIQQ 1ZZ Are you a self-starter who can be responsible for all on-island management and interaction with the client? Do you want to support Ramboll as a Technical Advisor to the Falkland Islands Government (FIG) and On-island Framework Manager? Are you willing to travel around the islands for project requirements? If this sounds like you, or you're curious to learn more, then this role could be the perfect opportunity. Join our team on the Falkland Islands as our new On-Island Framework Manager and work with us to design and deliver projects in direct support of the Falkland Islands Government. Your new role As our Framework Manager, you will support the growth of a team and project delivery on the Falkland Islands. You will be working with our existing team on a wide range of schemes for FIG, covering buildings, civil/highways, infrastructure, marine and specialist consulting delivery. This is a fixed term contract role with a target start date of August/September 2026 (to be negotiated). This role is based on the Falkland Islands (Stanley), working with our International Buildings team across multi-disciplinary projects. Your key responsibilities will be: Main client facing point of contact and interface between Ramboll UK and FIG Assist with the management and coordination of framework call off contract, bid teams and input into proposals for multi-disciplinary works Facilitate all information gathering on island and interact with all required third parties to manage the information flow required for projects Support with local management for delivery of projects from inception to completion ensuring scope, contracts, budgets and QA procedures are all in place and maintained through the lifecycle of a project Assist the remote PMs with planning and organising project resources and activities, management of design process and facilitating risk management workshops Assist with the support and management of any project tender process, including evaluation reports and interviews of on island entities Interact with on island statutory authorities and management of sub-consultants generally associated with on island projects Develop positive working stakeholder relationships with internal government departments, clients, contractors, and relevant authorities in discharging our appointment Delivering projects with adherence to Ramboll's Project Management Excellence Charter and values Make site visits and supervise projects as part of Ramboll's TA role to FIG Your new team You will be part of an established and dynamic team. We actively seek a rich portfolio of work that makes a difference to those who experience it. Working with the leading UK and international architects, we are recognised for our bold innovative approach, that is underpinned by our Scandinavian design heritage and foundation ownership. We offer a supporting and collaborative culture and operate a flexible working policy. You will be part of an exciting team of experts, who respect each other and work towards a common goal. You will be part of the UK Buildings Team but forward based in the Falkland Islands. About you From the moment you start at Ramboll, we will support your personal and professional development so that you can continue to grow with the company. Whilst we look forward to supporting your continued learning and development, for this role we have identified some qualifications, skills, and capabilities that will set you up for success. Relevant qualification within a Project Management /engineering field, or equivalent experience. We welcome diverse backgrounds and transferable skills, recognising that experience can be gained in many settings Proven experience within project management and construction management, with management of projects in excess of £5m Considerable breadth of knowledge of construction and the design process and the importance of safety to this process Good working knowledge of Health and Safety legislation, including CDM Regulations Experience of managing a wide range of multi-disciplinary projects related to the consultancy environment Ability to manage diverse teams of multi-disciplinary professionals Excellent communication and IT skills Ability to write high quality reports and be able to interrogate financial information Full current driving licence and a willingness to travel around the islands for project requirements and back to the UK on a needs basis Wide-ranging knowledge of construction and the design process, with an appreciation for the importance of safety at every stage Awareness of different procurement methods and contract administration requirements for NEC. Experience from a variety of procurement backgrounds, including public, private, and third sector, is welcomed Ability to lead and support teams comprising professionals from different disciplines and backgrounds. We are committed to fostering an inclusive culture where all team members' contributions are valued Commercial awareness. We value insights from a wide range of commercial environments, and encourage applicants who can demonstrate adaptability and a willingness to learn Demonstrates the ability to manage projects and teams effectively with minimal supervision, consistently delivering results whilst maintaining high standards of quality and professionalism An understanding / experience of UK public sector (government) procurement and process. Military engineering experience and understanding of Defence would also be advantageous What we can offer you Investment in your development Leaders you can count on, guided by our Leadership Principles Be valued for the unique person you are Never be short of inspiration from colleagues, clients, and projects The long-term thinking of a foundation-owned company Be at the forefront of the use of digital tools Flexible work environment 27 days annual leave, plus 9 Falkland Islands Public Holidays Matched % pension contribution (max to 7%) Flexible benefits including a host of subsidised benefits including private medical insurance Accommodation- Fully furnished 4-bedroom house in Stanley, with heating oil, electricity and Wi Fi paid for Vehicle- Fully insured 4 x 4 vehicle provided, with business use, fuel paid for Flights- One return flight every six months, paid for Tax - as a resident in the Falklands, you will be subjected to FI tax, not UK tax. This is a reduced, flat rate Work at the heart of sustainable change Ramboll is a global architecture, engineering and consultancy company. We believe that the purpose of sustainable change is to create a thriving world for both nature and people. So, that's where we start - and how we work. At Ramboll, our core strength is our people, and our history is rooted in a clear vision of how a responsible company should act. Being open and curious is a cornerstone of our culture. We embrace an inclusive mindset that looks for fresh, diverse, and innovative perspectives. We respect, embrace, and invite diversity in all forms to actively cultivate an environment where everyone can flourish and realise their full potential. Ready to join us? Please submit your application. Be sure to include all relevant documents including your CV. We recognise that some candidates only apply when they tick every box. However, passion and potential often outweigh a perfect resume and Ramboll's supportive learning culture can help you grow. So, if this role resonates with you but you don't meet all the requirements, we encourage you to apply. You might be the perfect fit for this opportunity or another within our team. Thank you for taking the time to apply! We look forward to receiving your application. Ramboll in the United Kingdom Founded in Denmark, Ramboll is a foundation-owned people company. Ramboll has a proven track record of sustainable and responsible business and is a top ten engineering and environmental and sustainability consultancy in the UK, with more than 1,500 employees across 16 offices working towards a more sustainable future. Ramboll experts deliver innovative solutions across Buildings, Transport, Environment & Health, and Energy. Strong values guide what we do and drive an inclusive, collaborative, and highly flexible culture that values people and ideas. Explore and nurture your own passion, expertise, and creativity at Ramboll through work that benefits our people, partners, nature, and society. An equal opportunity employer Equality, diversity, and inclusion is at the heart of what we do. At Ramboll, we believe that diversity is a strength and that different experiences and perspectives are essential to creating truly sustainable societies. We are committed to providing an inclusive and supportive work environment . click apply for full job details
On Island Framework Manager - Falkland Islands Ramboll is ranked a Top 10 consultant in the UK and has around 2,000 bright minds working across multiple offices to apply their passion to deliver innovative solutions across Buildings, Transport, Environment & Health and Energy. We love seeing our talents develop and succeed and you will have opportunities to work on challenging and inspiring projects within an environment that is friendly, open and supportive. On Island FrameworkManager -Role would require relocation to the Falkland Islands Public Works Department, Falkland Islands Government, Stanley Services Building,FalklandIslands, FIQQ 1ZZ Are you a self-starter who can be responsible for all on-island management and interaction with the client? Do you want to support Ramboll as a Technical Advisor to the Falkland Islands Government (FIG) and On-island Framework Manager? Are you willing to travel around the islands for project requirements? If this sounds like you, or you're curious to learn more, then this role could be the perfect opportunity. Join our team on the Falkland Islands as our new On-Island Framework Manager and work with us to design and deliver projects in direct support of the Falkland Islands Government. Your new role As our Framework Manager, you will support the growth of a team and project delivery on the Falkland Islands. You will be working with our existing team on a wide range of schemes for FIG, covering buildings, civil/highways, infrastructure, marine and specialist consulting delivery. This is a fixed term contract role with a target start date of August/September 2026 (to be negotiated). This role is based on the Falkland Islands (Stanley), working with our International Buildings team across multi-disciplinary projects. Your key responsibilities will be: Main client facing point of contact and interface between Ramboll UK and FIG Assist with the management and coordination of framework call off contract, bid teams and input into proposals for multi-disciplinary works Facilitate all information gathering on island and interact with all required third parties to manage the information flow required for projects Support with local management for delivery of projects from inception to completion ensuring scope, contracts, budgets and QA procedures are all in place and maintained through the lifecycle of a project Assist the remote PMs with planning and organising project resources and activities, management of design process and facilitating risk management workshops Assist with the support and management of any project tender process, including evaluation reports and interviews of on island entities Interact with on island statutory authorities and management of sub-consultants generally associated with on island projects Develop positive working stakeholder relationships with internal government departments, clients, contractors, and relevant authorities in discharging our appointment Delivering projects with adherence to Ramboll's Project Management Excellence Charter and values Make site visits and supervise projects as part of Ramboll's TA role to FIG Your new team You will be part of an established and dynamic team. We actively seek a rich portfolio of work that makes a difference to those who experience it. Working with the leading UK and international architects, we are recognised for our bold innovative approach, that is underpinned by our Scandinavian design heritage and foundation ownership. We offer a supporting and collaborative culture and operate a flexible working policy. You will be part of an exciting team of experts, who respect each other and work towards a common goal. You will be part of the UK Buildings Team but forward based in the Falkland Islands. About you From the moment you start at Ramboll, we will support your personal and professional development so that you can continue to grow with the company. Whilst we look forward to supporting your continued learning and development, for this role we have identified some qualifications, skills, and capabilities that will set you up for success. Relevant qualification within a Project Management /engineering field, or equivalent experience. We welcome diverse backgrounds and transferable skills, recognising that experience can be gained in many settings Proven experience within project management and construction management, with management of projects in excess of £5m Considerable breadth of knowledge of construction and the design process and the importance of safety to this process Good working knowledge of Health and Safety legislation, including CDM Regulations Experience of managing a wide range of multi-disciplinary projects related to the consultancy environment Ability to manage diverse teams of multi-disciplinary professionals Excellent communication and IT skills Ability to write high quality reports and be able to interrogate financial information Full current driving licence and a willingness to travel around the islands for project requirements and back to the UK on a needs basis Wide-ranging knowledge of construction and the design process, with an appreciation for the importance of safety at every stage Awareness of different procurement methods and contract administration requirements for NEC. Experience from a variety of procurement backgrounds, including public, private, and third sector, is welcomed Ability to lead and support teams comprising professionals from different disciplines and backgrounds. We are committed to fostering an inclusive culture where all team members' contributions are valued Commercial awareness. We value insights from a wide range of commercial environments, and encourage applicants who can demonstrate adaptability and a willingness to learn Demonstrates the ability to manage projects and teams effectively with minimal supervision, consistently delivering results whilst maintaining high standards of quality and professionalism An understanding / experience of UK public sector (government) procurement and process. Military engineering experience and understanding of Defence would also be advantageous What we can offer you Investment in your development Leaders you can count on, guided by our Leadership Principles Be valued for the unique person you are Never be short of inspiration from colleagues, clients, and projects The long-term thinking of a foundation-owned company Be at the forefront of the use of digital tools Flexible work environment 27 days annual leave, plus 9 Falkland Islands Public Holidays Matched % pension contribution (max to 7%) Flexible benefits including a host of subsidised benefits including private medical insurance Accommodation- Fully furnished 4-bedroom house in Stanley, with heating oil, electricity and Wi Fi paid for Vehicle- Fully insured 4 x 4 vehicle provided, with business use, fuel paid for Flights- One return flight every six months, paid for Tax - as a resident in the Falklands, you will be subjected to FI tax, not UK tax. This is a reduced, flat rate Work at the heart of sustainable change Ramboll is a global architecture, engineering and consultancy company. We believe that the purpose of sustainable change is to create a thriving world for both nature and people. So, that's where we start - and how we work. At Ramboll, our core strength is our people, and our history is rooted in a clear vision of how a responsible company should act. Being open and curious is a cornerstone of our culture. We embrace an inclusive mindset that looks for fresh, diverse, and innovative perspectives. We respect, embrace, and invite diversity in all forms to actively cultivate an environment where everyone can flourish and realise their full potential. Ready to join us? Please submit your application. Be sure to include all relevant documents including your CV. We recognise that some candidates only apply when they tick every box. However, passion and potential often outweigh a perfect resume and Ramboll's supportive learning culture can help you grow. So, if this role resonates with you but you don't meet all the requirements, we encourage you to apply. You might be the perfect fit for this opportunity or another within our team. Thank you for taking the time to apply! We look forward to receiving your application. Ramboll in the United Kingdom Founded in Denmark, Ramboll is a foundation-owned people company. Ramboll has a proven track record of sustainable and responsible business and is a top ten engineering and environmental and sustainability consultancy in the UK, with more than 1,500 employees across 16 offices working towards a more sustainable future. Ramboll experts deliver innovative solutions across Buildings, Transport, Environment & Health, and Energy. Strong values guide what we do and drive an inclusive, collaborative, and highly flexible culture that values people and ideas. Explore and nurture your own passion, expertise, and creativity at Ramboll through work that benefits our people, partners, nature, and society. An equal opportunity employer Equality, diversity, and inclusion is at the heart of what we do. At Ramboll, we believe that diversity is a strength and that different experiences and perspectives are essential to creating truly sustainable societies. We are committed to providing an inclusive and supportive work environment . click apply for full job details
Apr 05, 2026
Full time
On Island Framework Manager - Falkland Islands Ramboll is ranked a Top 10 consultant in the UK and has around 2,000 bright minds working across multiple offices to apply their passion to deliver innovative solutions across Buildings, Transport, Environment & Health and Energy. We love seeing our talents develop and succeed and you will have opportunities to work on challenging and inspiring projects within an environment that is friendly, open and supportive. On Island FrameworkManager -Role would require relocation to the Falkland Islands Public Works Department, Falkland Islands Government, Stanley Services Building,FalklandIslands, FIQQ 1ZZ Are you a self-starter who can be responsible for all on-island management and interaction with the client? Do you want to support Ramboll as a Technical Advisor to the Falkland Islands Government (FIG) and On-island Framework Manager? Are you willing to travel around the islands for project requirements? If this sounds like you, or you're curious to learn more, then this role could be the perfect opportunity. Join our team on the Falkland Islands as our new On-Island Framework Manager and work with us to design and deliver projects in direct support of the Falkland Islands Government. Your new role As our Framework Manager, you will support the growth of a team and project delivery on the Falkland Islands. You will be working with our existing team on a wide range of schemes for FIG, covering buildings, civil/highways, infrastructure, marine and specialist consulting delivery. This is a fixed term contract role with a target start date of August/September 2026 (to be negotiated). This role is based on the Falkland Islands (Stanley), working with our International Buildings team across multi-disciplinary projects. Your key responsibilities will be: Main client facing point of contact and interface between Ramboll UK and FIG Assist with the management and coordination of framework call off contract, bid teams and input into proposals for multi-disciplinary works Facilitate all information gathering on island and interact with all required third parties to manage the information flow required for projects Support with local management for delivery of projects from inception to completion ensuring scope, contracts, budgets and QA procedures are all in place and maintained through the lifecycle of a project Assist the remote PMs with planning and organising project resources and activities, management of design process and facilitating risk management workshops Assist with the support and management of any project tender process, including evaluation reports and interviews of on island entities Interact with on island statutory authorities and management of sub-consultants generally associated with on island projects Develop positive working stakeholder relationships with internal government departments, clients, contractors, and relevant authorities in discharging our appointment Delivering projects with adherence to Ramboll's Project Management Excellence Charter and values Make site visits and supervise projects as part of Ramboll's TA role to FIG Your new team You will be part of an established and dynamic team. We actively seek a rich portfolio of work that makes a difference to those who experience it. Working with the leading UK and international architects, we are recognised for our bold innovative approach, that is underpinned by our Scandinavian design heritage and foundation ownership. We offer a supporting and collaborative culture and operate a flexible working policy. You will be part of an exciting team of experts, who respect each other and work towards a common goal. You will be part of the UK Buildings Team but forward based in the Falkland Islands. About you From the moment you start at Ramboll, we will support your personal and professional development so that you can continue to grow with the company. Whilst we look forward to supporting your continued learning and development, for this role we have identified some qualifications, skills, and capabilities that will set you up for success. Relevant qualification within a Project Management /engineering field, or equivalent experience. We welcome diverse backgrounds and transferable skills, recognising that experience can be gained in many settings Proven experience within project management and construction management, with management of projects in excess of £5m Considerable breadth of knowledge of construction and the design process and the importance of safety to this process Good working knowledge of Health and Safety legislation, including CDM Regulations Experience of managing a wide range of multi-disciplinary projects related to the consultancy environment Ability to manage diverse teams of multi-disciplinary professionals Excellent communication and IT skills Ability to write high quality reports and be able to interrogate financial information Full current driving licence and a willingness to travel around the islands for project requirements and back to the UK on a needs basis Wide-ranging knowledge of construction and the design process, with an appreciation for the importance of safety at every stage Awareness of different procurement methods and contract administration requirements for NEC. Experience from a variety of procurement backgrounds, including public, private, and third sector, is welcomed Ability to lead and support teams comprising professionals from different disciplines and backgrounds. We are committed to fostering an inclusive culture where all team members' contributions are valued Commercial awareness. We value insights from a wide range of commercial environments, and encourage applicants who can demonstrate adaptability and a willingness to learn Demonstrates the ability to manage projects and teams effectively with minimal supervision, consistently delivering results whilst maintaining high standards of quality and professionalism An understanding / experience of UK public sector (government) procurement and process. Military engineering experience and understanding of Defence would also be advantageous What we can offer you Investment in your development Leaders you can count on, guided by our Leadership Principles Be valued for the unique person you are Never be short of inspiration from colleagues, clients, and projects The long-term thinking of a foundation-owned company Be at the forefront of the use of digital tools Flexible work environment 27 days annual leave, plus 9 Falkland Islands Public Holidays Matched % pension contribution (max to 7%) Flexible benefits including a host of subsidised benefits including private medical insurance Accommodation- Fully furnished 4-bedroom house in Stanley, with heating oil, electricity and Wi Fi paid for Vehicle- Fully insured 4 x 4 vehicle provided, with business use, fuel paid for Flights- One return flight every six months, paid for Tax - as a resident in the Falklands, you will be subjected to FI tax, not UK tax. This is a reduced, flat rate Work at the heart of sustainable change Ramboll is a global architecture, engineering and consultancy company. We believe that the purpose of sustainable change is to create a thriving world for both nature and people. So, that's where we start - and how we work. At Ramboll, our core strength is our people, and our history is rooted in a clear vision of how a responsible company should act. Being open and curious is a cornerstone of our culture. We embrace an inclusive mindset that looks for fresh, diverse, and innovative perspectives. We respect, embrace, and invite diversity in all forms to actively cultivate an environment where everyone can flourish and realise their full potential. Ready to join us? Please submit your application. Be sure to include all relevant documents including your CV. We recognise that some candidates only apply when they tick every box. However, passion and potential often outweigh a perfect resume and Ramboll's supportive learning culture can help you grow. So, if this role resonates with you but you don't meet all the requirements, we encourage you to apply. You might be the perfect fit for this opportunity or another within our team. Thank you for taking the time to apply! We look forward to receiving your application. Ramboll in the United Kingdom Founded in Denmark, Ramboll is a foundation-owned people company. Ramboll has a proven track record of sustainable and responsible business and is a top ten engineering and environmental and sustainability consultancy in the UK, with more than 1,500 employees across 16 offices working towards a more sustainable future. Ramboll experts deliver innovative solutions across Buildings, Transport, Environment & Health, and Energy. Strong values guide what we do and drive an inclusive, collaborative, and highly flexible culture that values people and ideas. Explore and nurture your own passion, expertise, and creativity at Ramboll through work that benefits our people, partners, nature, and society. An equal opportunity employer Equality, diversity, and inclusion is at the heart of what we do. At Ramboll, we believe that diversity is a strength and that different experiences and perspectives are essential to creating truly sustainable societies. We are committed to providing an inclusive and supportive work environment . click apply for full job details
Wholesale Claims Governance Technical Lead page is loaded Wholesale Claims Governance Technical Leadlocations: London - UKtime type: fulltimeposted on: 15 dagen geleden geplaatstjob requisition id: RJoin us and play your part in something special! The opportunity: As a core component of Markel International's insurance operations, the Wholesale division encompasses three underwriting segments-Marine & Energy, Specialty, and Professional Financial Risks-alongside dedicated Claims, Operations, and Strategic Business Development teams. Our global footprint includes a strong presence in Asia and the United States, complementing our central hub in the London market.The newly established role of Wholesale Claims Governance Technical Lead sits within the Wholesale Operations function, which comprises Underwriting Support Services, Governance & Delegated Authority, Operational Excellence, and Communications & Engagement. Reporting to the Wholesale Governance & Delegated team, the analyst will collaborate closely with the entire claims organisation across all Wholesale claims locations. The role is instrumental in delivering a robust claims governance framework and will collaborate with key stakeholders including the Office of the CUO (OCUO), Governance & Delegated Authority, and Compliance teams.This position will provide critical insight and guidance to the Claims Leadership team, which oversees both company market and Lloyd's of London claims across three primary locations: London, Singapore, and Australia. What you'll be doing: Working with the Delegated Authority & Governance Manager and the Wholesale Claims Director, ensure compliance with the claims and delegated claims standards owning the annual review and attestation process. Lead Lloyd's claims relationship management including oversight of the Claims Management Principle under the Lloyd's Principles for Doing Business framework. Ownership of year-end claims financial audit process as well as any internal audit of the claims processes and controls. Drive appropriate processes and procedures ensuring compliance with LIC claims handling guidelines. Ensure the claims team has a robust framework to align with key controls such as peer review and medicare reporting. Working closely with the claim's leadership team, lead key control responses including the annual claims manual review and claims authority matrix. Oversight of any regulatory changes impacting the claims team and represent the team for all governance related matters. Oversight of claims declinature process and output as well as complaints response providing input to the quarterly claims performance meeting and relevant Conduct Oversight Group reports/meetings. Point person for the International Claims Oversight Manager, MD International Claims, and Compliance functions for any Wholesale claims governance related matters with a willingness to provide input and assistance across the wider International claims governance. Our must-haves: Have extensive governance experience, preferably with claims knowledge and/or technical experience. Have a good working knowledge of the Lloyd's and London market frameworks. Strong stakeholder management capabilities with a pro-active approach to process reviews and oversight of risk control frameworks. An understanding of the consumer duty framework as well as experience handling regulator expectations. Have proven people management skills and demonstrate the ability to develop and provide clear instructions and training. Have experience providing qualitative and quantitative reporting with good IT skills, including Microsoft Word, Excel, PowerPoint and Outlook. Who we are: Markel Group (NYSE - MKL) a Fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory, and investment operations around the world. We're all about people We win together We strive for better We enjoy the everyday We think further A great starting salary plus annual bonus & strong benefits package 25 days paid holiday plus Bank Holidays, with the opportunity to buy/sell extra leave Fantastic company pension scheme, private medical and dental cover, life assurance, travel insurance cover, income protection, season ticket loan as well as other great benefits on offer There are countless opportunities to learn new skills and develop in your career and we can provide the support needed to do just that!Choose 'Apply Now' to fill out our short application, so that we can find out more about you.Markel celebrates the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background, if you feel you meet the requirements of this role then we want to hear from you. We are also happy to consider candidates who are looking for flexible working patterns.We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.We will ensure that individuals with disabilities are provided with all reasonable accommodations to be able to participate in the job application or interview process and to perform essential job functions if successful. Please contact us via email at or call us at to request any accommodations that may be needed. This includes any alternative formats of any documents or information on how to apply offline.
Apr 05, 2026
Full time
Wholesale Claims Governance Technical Lead page is loaded Wholesale Claims Governance Technical Leadlocations: London - UKtime type: fulltimeposted on: 15 dagen geleden geplaatstjob requisition id: RJoin us and play your part in something special! The opportunity: As a core component of Markel International's insurance operations, the Wholesale division encompasses three underwriting segments-Marine & Energy, Specialty, and Professional Financial Risks-alongside dedicated Claims, Operations, and Strategic Business Development teams. Our global footprint includes a strong presence in Asia and the United States, complementing our central hub in the London market.The newly established role of Wholesale Claims Governance Technical Lead sits within the Wholesale Operations function, which comprises Underwriting Support Services, Governance & Delegated Authority, Operational Excellence, and Communications & Engagement. Reporting to the Wholesale Governance & Delegated team, the analyst will collaborate closely with the entire claims organisation across all Wholesale claims locations. The role is instrumental in delivering a robust claims governance framework and will collaborate with key stakeholders including the Office of the CUO (OCUO), Governance & Delegated Authority, and Compliance teams.This position will provide critical insight and guidance to the Claims Leadership team, which oversees both company market and Lloyd's of London claims across three primary locations: London, Singapore, and Australia. What you'll be doing: Working with the Delegated Authority & Governance Manager and the Wholesale Claims Director, ensure compliance with the claims and delegated claims standards owning the annual review and attestation process. Lead Lloyd's claims relationship management including oversight of the Claims Management Principle under the Lloyd's Principles for Doing Business framework. Ownership of year-end claims financial audit process as well as any internal audit of the claims processes and controls. Drive appropriate processes and procedures ensuring compliance with LIC claims handling guidelines. Ensure the claims team has a robust framework to align with key controls such as peer review and medicare reporting. Working closely with the claim's leadership team, lead key control responses including the annual claims manual review and claims authority matrix. Oversight of any regulatory changes impacting the claims team and represent the team for all governance related matters. Oversight of claims declinature process and output as well as complaints response providing input to the quarterly claims performance meeting and relevant Conduct Oversight Group reports/meetings. Point person for the International Claims Oversight Manager, MD International Claims, and Compliance functions for any Wholesale claims governance related matters with a willingness to provide input and assistance across the wider International claims governance. Our must-haves: Have extensive governance experience, preferably with claims knowledge and/or technical experience. Have a good working knowledge of the Lloyd's and London market frameworks. Strong stakeholder management capabilities with a pro-active approach to process reviews and oversight of risk control frameworks. An understanding of the consumer duty framework as well as experience handling regulator expectations. Have proven people management skills and demonstrate the ability to develop and provide clear instructions and training. Have experience providing qualitative and quantitative reporting with good IT skills, including Microsoft Word, Excel, PowerPoint and Outlook. Who we are: Markel Group (NYSE - MKL) a Fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory, and investment operations around the world. We're all about people We win together We strive for better We enjoy the everyday We think further A great starting salary plus annual bonus & strong benefits package 25 days paid holiday plus Bank Holidays, with the opportunity to buy/sell extra leave Fantastic company pension scheme, private medical and dental cover, life assurance, travel insurance cover, income protection, season ticket loan as well as other great benefits on offer There are countless opportunities to learn new skills and develop in your career and we can provide the support needed to do just that!Choose 'Apply Now' to fill out our short application, so that we can find out more about you.Markel celebrates the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background, if you feel you meet the requirements of this role then we want to hear from you. We are also happy to consider candidates who are looking for flexible working patterns.We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.We will ensure that individuals with disabilities are provided with all reasonable accommodations to be able to participate in the job application or interview process and to perform essential job functions if successful. Please contact us via email at or call us at to request any accommodations that may be needed. This includes any alternative formats of any documents or information on how to apply offline.
Description: Estate Agent Property Valuer / Property Lister Our clients are seeking an experienced Property Valuer who is capable of expanding listing across a geographical area. Someone who is capable of winning instructions from the competition and helping the operation increase overall market share. Are you an experienced Senior Negotiator / Property Valuer looking for a new refreshing challenge? If so, apply today! 23,000 Basic SalaryCompany Car or Car allowanceGuaranteed commission 40,000+ Uncapped On Target EarningsHoliday Commission, 33 days paid Holiday (plus an extra day off for your birthday), Private Healthcare, Pension, Life Insurance, Company Rewards and Incentives, Employee Assistance Scheme Estate Agent Property Valuer / Property Lister - The Role: Our customer's experience starts with YOU! You help us make sure our customers get the best price for their propertiesSuccessfully list a targeted number of properties, advising and helping our vendors sell their homes for the best priceKeep abreast of current market conditions and have a good knowledge of your local marketIdentifying new leads and generating new business to improve performanceWork closely with your team, downloading new properties and agreeing a suitable strategy to match up potential purchasersGeneral assistance to the Branch Manager in the day to day running of the estate agency businessHelping motivate and inspire your team, running morning meetings in the absence of the Branch Manager Estate Agent Property Valuer / Property Lister - Attributes you will Possess: An ability to build great relationships with drive, determination, pace, passion, and enthusiasm!You will have to work hard to keep up with the challenges you will face and be focused on turning the "ordinary" into the "extraordinary"Getting stuck in and making things happenAmbitious and self-motivated with the ability to work under pressureOur company values are central to our ethos, and we work with customers and colleagues alike treating them with courtesy, honesty, trust and respect. You too will need a great work ethic and matching values with heaps of positivity and energyYou will need a full driving license Estate Agent Property Valuer / Property Lister - Who are we? A company that values customers and colleagues alike (currently 4.5/5 on Trustpilot)A company that listens to its colleagues from yearly staff survey feedback (see our website for results of 90%+)A company that invests in its people from Day 1 with the best ongoing training and developmentOngoing professional continuous development with like-minded people who are keen to share their experiences to help you be "the best you can be"A company that embraces change and moves with the timesAccess to up-to-date company communication via social media and WhatsApp groupsHelping the community is high on our agenda and we definitely put our money where our mouths are! We have raised millions over the years for many deserving causes and we even pay entrance fees for our colleagues who want to get involved with raising money for local or national charities Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 18 years of successful trading. A milestone to be proud of! Kings Permanent Recruitment is a Specialist Estate Agency Recruitment Service dealing with the placement of Estate Agents, Letting Agents and Financial Services Professionals into permanent positions. We cover all specialities of recruitment within the residential property sector; Sales, Lettings, Property & Block Management, RICS Surveyors, Land and New Homes, Mortgage and Protection Advisors, Secretarial / Administration. Visit Kings Permanent Recruitment website for all of our vacancies. Find Adam Howes on LinkedIn.
Apr 04, 2026
Full time
Description: Estate Agent Property Valuer / Property Lister Our clients are seeking an experienced Property Valuer who is capable of expanding listing across a geographical area. Someone who is capable of winning instructions from the competition and helping the operation increase overall market share. Are you an experienced Senior Negotiator / Property Valuer looking for a new refreshing challenge? If so, apply today! 23,000 Basic SalaryCompany Car or Car allowanceGuaranteed commission 40,000+ Uncapped On Target EarningsHoliday Commission, 33 days paid Holiday (plus an extra day off for your birthday), Private Healthcare, Pension, Life Insurance, Company Rewards and Incentives, Employee Assistance Scheme Estate Agent Property Valuer / Property Lister - The Role: Our customer's experience starts with YOU! You help us make sure our customers get the best price for their propertiesSuccessfully list a targeted number of properties, advising and helping our vendors sell their homes for the best priceKeep abreast of current market conditions and have a good knowledge of your local marketIdentifying new leads and generating new business to improve performanceWork closely with your team, downloading new properties and agreeing a suitable strategy to match up potential purchasersGeneral assistance to the Branch Manager in the day to day running of the estate agency businessHelping motivate and inspire your team, running morning meetings in the absence of the Branch Manager Estate Agent Property Valuer / Property Lister - Attributes you will Possess: An ability to build great relationships with drive, determination, pace, passion, and enthusiasm!You will have to work hard to keep up with the challenges you will face and be focused on turning the "ordinary" into the "extraordinary"Getting stuck in and making things happenAmbitious and self-motivated with the ability to work under pressureOur company values are central to our ethos, and we work with customers and colleagues alike treating them with courtesy, honesty, trust and respect. You too will need a great work ethic and matching values with heaps of positivity and energyYou will need a full driving license Estate Agent Property Valuer / Property Lister - Who are we? A company that values customers and colleagues alike (currently 4.5/5 on Trustpilot)A company that listens to its colleagues from yearly staff survey feedback (see our website for results of 90%+)A company that invests in its people from Day 1 with the best ongoing training and developmentOngoing professional continuous development with like-minded people who are keen to share their experiences to help you be "the best you can be"A company that embraces change and moves with the timesAccess to up-to-date company communication via social media and WhatsApp groupsHelping the community is high on our agenda and we definitely put our money where our mouths are! We have raised millions over the years for many deserving causes and we even pay entrance fees for our colleagues who want to get involved with raising money for local or national charities Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 18 years of successful trading. A milestone to be proud of! Kings Permanent Recruitment is a Specialist Estate Agency Recruitment Service dealing with the placement of Estate Agents, Letting Agents and Financial Services Professionals into permanent positions. We cover all specialities of recruitment within the residential property sector; Sales, Lettings, Property & Block Management, RICS Surveyors, Land and New Homes, Mortgage and Protection Advisors, Secretarial / Administration. Visit Kings Permanent Recruitment website for all of our vacancies. Find Adam Howes on LinkedIn.
Customer Service Advisor Red is excited to be recruiting for a Customer Service Advisor to join one of the South Wests largest independent insurance brokers. This position is located in Bristol City Centre, with hybrid working options available after the probation period. The salary for this position is up to 28,000 per annum. The ideal candidate must be willing to study and pass an exam to gain a professional insurance qualification. Benefits and Package for a Customer Service Advisor: Salary: Up to 28,000 per annum (DOE) Hours: Monday - Friday, 9am - 5pm Contract Type: Permanent Location: Bristol City Centre Hybrid working options available after the 6-month probation period (3 days in the office, 2 days at home) 23 days holiday + bank holidays Key Responsibilities of a Customer Service Advisor: Conduct a high volume of outbound calls to follow up on digital leads, provide quotations, and secure new business Manage and support the day-to-day operations of digital schemes, ensuring accuracy and consistency across platforms Act as a key point of contact for clients-advising on cover, handling queries, and maintaining excellent relationships Coordinate with insurers and underwriters to manage scheme amendments, referrals, and product development Work alongside underwriting and marketing teams to maximise lead generation and campaign effectiveness Test and update online quote journeys and ensure accurate product information across systems and customer touchpoints Analyse data on scheme performance, sales conversion, and client feedback to suggest improvements Ensure compliance with FCA guidelines, GDPR, and internal standards at all times Support with User Acceptance Testing (UAT) for new or updated digital schemes Prepare reports and updates for internal stakeholders on scheme uptake, customer engagement, and sales pipeline Key Skill and Experience of a Customer Service Advsior: Essential : Experience of outbound calling or telesales Confident communicator with excellent verbal and written skills Strong organisational skills with the ability to juggle multiple schemes and priorities Client-first approach with the ability to build rapport Desirable: Previous experience managing digital or specialist insurance schemes Working knowledge of FCA regulatory requirements in relation to insurance sales If you are interested in this position, please apply now! Red Recruitment (Agency)
Apr 04, 2026
Full time
Customer Service Advisor Red is excited to be recruiting for a Customer Service Advisor to join one of the South Wests largest independent insurance brokers. This position is located in Bristol City Centre, with hybrid working options available after the probation period. The salary for this position is up to 28,000 per annum. The ideal candidate must be willing to study and pass an exam to gain a professional insurance qualification. Benefits and Package for a Customer Service Advisor: Salary: Up to 28,000 per annum (DOE) Hours: Monday - Friday, 9am - 5pm Contract Type: Permanent Location: Bristol City Centre Hybrid working options available after the 6-month probation period (3 days in the office, 2 days at home) 23 days holiday + bank holidays Key Responsibilities of a Customer Service Advisor: Conduct a high volume of outbound calls to follow up on digital leads, provide quotations, and secure new business Manage and support the day-to-day operations of digital schemes, ensuring accuracy and consistency across platforms Act as a key point of contact for clients-advising on cover, handling queries, and maintaining excellent relationships Coordinate with insurers and underwriters to manage scheme amendments, referrals, and product development Work alongside underwriting and marketing teams to maximise lead generation and campaign effectiveness Test and update online quote journeys and ensure accurate product information across systems and customer touchpoints Analyse data on scheme performance, sales conversion, and client feedback to suggest improvements Ensure compliance with FCA guidelines, GDPR, and internal standards at all times Support with User Acceptance Testing (UAT) for new or updated digital schemes Prepare reports and updates for internal stakeholders on scheme uptake, customer engagement, and sales pipeline Key Skill and Experience of a Customer Service Advsior: Essential : Experience of outbound calling or telesales Confident communicator with excellent verbal and written skills Strong organisational skills with the ability to juggle multiple schemes and priorities Client-first approach with the ability to build rapport Desirable: Previous experience managing digital or specialist insurance schemes Working knowledge of FCA regulatory requirements in relation to insurance sales If you are interested in this position, please apply now! Red Recruitment (Agency)
People Advisor HR Private Hospital Permanent Full-time Horsham, West Sussex - on-site Spire Gatwick Park hospital are looking to appoint a People Advisor on a permanent Full-time basis. The post holder will carry out HR duties as required, under the direction of the Hospital Director and People Business Partner. Spire Gatwick Park Hospital offers world class care and is part of one of the UK's most respected private hospital groups. With a full multidisciplinary medical team, we're specialists in a wide range of treatments that can be personalised to your needs. Key Responsibilities: Carry out ad hoc HR projects as required, under the direction of the Hospital Director and People Business Partner. Maintain and update the 'people content' on Spire's HR system 'Florence'. Co ordinate learning and development activities, training course administration and other appropriate support, as required. Arrange and deliver onboarding activities for all new joiners, including Welcome and Induction and co ordinate job specific training. Act as the initial point of contact for all HR matters; providing high quality, consistent first line HR advice, coaching and guidance relating to Spire policy, procedure and best practice at all levels. Escalate to Employee Relations Partner / Head of People as appropriate. Maintain excellent working relations with HR Shared Services to make sure data processing is initiated, approved and updated as per security standards maintained by Spire. Work in collaboration with central HR and payroll teams to process changes to employee terms and conditions to meet payroll cut off deadlines. Build strong relationships with Hiring managers and heads of department to be a first point of contact. Support Managers in performance management processes, disciplinary, grievance issues and attendance matters. Undertake investigations when this might be appropriate and ensure cases are managed in a timely manner. Accurate and confidential management of all employee data Key Requirements: Level 5 CIPD Qualification or equivalent Demonstrable experience as People Advisor or in another HR based role. Knowledge of HR functions and systems; pay & benefits, recruitment, training & development for example. An understanding of employment laws and disciplinary / grievance procedures. Ability to identify and implement business focused solutions. Aptitude for problem solving and decision making, alongside managing complex queries. Capability to build strong relationships at all levels. Strong organisational skills with ability to prioritise workload. Excellent communication skills, with the ability to influence at all levels. Ability to manage confidential information appropriately. High personal standards and quality of work output with outstanding organisational and time management abilities. Able to deal with change Contract: Permanent Hours: Full time, 37.5 hours per week, core office hours We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to: 35 days annual leave inclusive of bank holidays Employer and employee contributory pension with flexible retirement options 'Spire for you' reward platform - discount and cashback for over 1000 retailers Free Bupa wellness screening Private medical insurance Life assurance Our Values: We are extremely proud of our heritage in private healthcare and of our values as an organisation: Driving clinical excellence Doing the right thing Caring is our passion Keeping it simple Succeeding and celebrating together Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. Closing Date: If we have received sufficient applications, this date may be brought forward so please submit your application as soon as possible. For further information about this role or for an informal conversation about the range of career options available with Spire please contact Charlotte Oliver on For us, it's more than just treating patients; it's about looking after people. About Us Spire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales and Scotland. It provides diagnostics, inpatient, day case and outpatient care, operates a network of private GPs and provides workplace health services to over 800 corporate clients. It also delivers a range of private and NHS mental health, musculoskeletal and dermatological services. Job Info Job Identification 26450 Job Category Patient Support Posting Date 03/05/2026, 05:21 PM Apply Before 04/06/2026, 04:21 PM Job Schedule Full time Locations Povey Cross Road, Horley, Surrey, RH6 0BB, GB
Apr 04, 2026
Full time
People Advisor HR Private Hospital Permanent Full-time Horsham, West Sussex - on-site Spire Gatwick Park hospital are looking to appoint a People Advisor on a permanent Full-time basis. The post holder will carry out HR duties as required, under the direction of the Hospital Director and People Business Partner. Spire Gatwick Park Hospital offers world class care and is part of one of the UK's most respected private hospital groups. With a full multidisciplinary medical team, we're specialists in a wide range of treatments that can be personalised to your needs. Key Responsibilities: Carry out ad hoc HR projects as required, under the direction of the Hospital Director and People Business Partner. Maintain and update the 'people content' on Spire's HR system 'Florence'. Co ordinate learning and development activities, training course administration and other appropriate support, as required. Arrange and deliver onboarding activities for all new joiners, including Welcome and Induction and co ordinate job specific training. Act as the initial point of contact for all HR matters; providing high quality, consistent first line HR advice, coaching and guidance relating to Spire policy, procedure and best practice at all levels. Escalate to Employee Relations Partner / Head of People as appropriate. Maintain excellent working relations with HR Shared Services to make sure data processing is initiated, approved and updated as per security standards maintained by Spire. Work in collaboration with central HR and payroll teams to process changes to employee terms and conditions to meet payroll cut off deadlines. Build strong relationships with Hiring managers and heads of department to be a first point of contact. Support Managers in performance management processes, disciplinary, grievance issues and attendance matters. Undertake investigations when this might be appropriate and ensure cases are managed in a timely manner. Accurate and confidential management of all employee data Key Requirements: Level 5 CIPD Qualification or equivalent Demonstrable experience as People Advisor or in another HR based role. Knowledge of HR functions and systems; pay & benefits, recruitment, training & development for example. An understanding of employment laws and disciplinary / grievance procedures. Ability to identify and implement business focused solutions. Aptitude for problem solving and decision making, alongside managing complex queries. Capability to build strong relationships at all levels. Strong organisational skills with ability to prioritise workload. Excellent communication skills, with the ability to influence at all levels. Ability to manage confidential information appropriately. High personal standards and quality of work output with outstanding organisational and time management abilities. Able to deal with change Contract: Permanent Hours: Full time, 37.5 hours per week, core office hours We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to: 35 days annual leave inclusive of bank holidays Employer and employee contributory pension with flexible retirement options 'Spire for you' reward platform - discount and cashback for over 1000 retailers Free Bupa wellness screening Private medical insurance Life assurance Our Values: We are extremely proud of our heritage in private healthcare and of our values as an organisation: Driving clinical excellence Doing the right thing Caring is our passion Keeping it simple Succeeding and celebrating together Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. Closing Date: If we have received sufficient applications, this date may be brought forward so please submit your application as soon as possible. For further information about this role or for an informal conversation about the range of career options available with Spire please contact Charlotte Oliver on For us, it's more than just treating patients; it's about looking after people. About Us Spire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales and Scotland. It provides diagnostics, inpatient, day case and outpatient care, operates a network of private GPs and provides workplace health services to over 800 corporate clients. It also delivers a range of private and NHS mental health, musculoskeletal and dermatological services. Job Info Job Identification 26450 Job Category Patient Support Posting Date 03/05/2026, 05:21 PM Apply Before 04/06/2026, 04:21 PM Job Schedule Full time Locations Povey Cross Road, Horley, Surrey, RH6 0BB, GB
Supplier Business Manager (Global Partnerships) Job Category: Product Management Requisition Number: SUPPL001395 Posted : March 2, 2026 Full-Time Remote Locations Showing 1 location RFMW UK - Lincoln Remote Description Supplier Business Manager (Global) Full-time UK Remote Working, Global Role Regular International Travel RFMW RFMW is a global distributor of RF and microwave electronic components, partnering with leading technology suppliers to deliver high-performance solutions to customers worldwide. We operate at the forefront of specialist, high-technology markets, connecting innovation with commercial execution across multiple regions. Own the partnership. Shape the strategy. Drive global growth. RFMW is seeking a Supplier Business Manager (SBM) to join our Global Supplier Business Management team. Working alongside a team of global Supplier Business Managers, you will take ownership of key strategic supplier relationships and translate global alignment into measurable market growth. This is not a transactional supplier role. It is a global strategic partnership position, operating at executive level, influencing portfolio direction, market expansion, and long-term commercial value. You will act as a trusted advisor to supplier leadership while aligning RFMW's global growth objectives with regional execution across EMEA, APAC, and the Americas. The Role Reporting to the SVP, Global Sales, you will: Own and develop global strategic supplier relationships, positioning RFMW as a preferred long-term distribution partner Develop and execute multi-year joint business plans aligned to global and regional growth objectives Lead and facilitate Quarterly Business Reviews (QBRs) at senior and executive level Identify and drive new growth opportunities across: Geographic expansion Customer segments and applications Portfolio optimisation and line-card strategy Partner closely with Global and Regional Sales, Product Management, Marketing, and Executive stakeholders to translate strategy into execution Support strategic customer pursuits and major opportunities where supplier alignment is critical Represent RFMW at global supplier meetings, trade shows, and industry events This role operates in a matrix environment and requires strong influence without direct authority. About You You are commercially astute, strategically minded, and comfortable operating at senior level across global markets. You will bring: Significant demonstratable experience in supplier management, strategic account management, product management, or commercial leadership within technology, electronics, semiconductor, or distribution sectors. Proven success developing and sustaining executive-level supplier relationships. Experience building and delivering multi-year joint business plans across multiple regions. Strong understanding of distributor-supplier dynamics and global go-to-market models. Confidence leading QBRs and executive forums. The ability to influence cross-functional, multi-country teams. A background in RF, microwave, embedded, semiconductor, or adjacent high-technology markets is highly advantageous. You are comfortable with regular global travel and cross-cultural engagement. Why Join Us A genuinely strategic, global role with executive visibility The opportunity to shape RFMW's supplier portfolio and long-term market positioning Influence across regions, business units, and leadership teams Work within a high-technology environment at the forefront of RF and microwave distribution A collaborative, commercially focused global organisation UK Package Competitive salary and performance-based incentive Life Assurance x 3 base salary (upper limit applies) 25 days' annual leave, increasing with length of service Private Medical Insurance ComPsych Employee Assistance Programme, with support available for you and your family Ongoing professional development and career growth opportunities Selection Process Psychometric assessment via Outmatch Two-stage interview process with key stakeholders This process is designed to give you insight into the role and team, while allowing us to understand your experience and capabilities. Additional Information RFMW is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Due to the volume of applications, only shortlisted candidates will be contacted. Applicants must have full right to work in the UK. Sponsorship is not available for this role.
Apr 04, 2026
Full time
Supplier Business Manager (Global Partnerships) Job Category: Product Management Requisition Number: SUPPL001395 Posted : March 2, 2026 Full-Time Remote Locations Showing 1 location RFMW UK - Lincoln Remote Description Supplier Business Manager (Global) Full-time UK Remote Working, Global Role Regular International Travel RFMW RFMW is a global distributor of RF and microwave electronic components, partnering with leading technology suppliers to deliver high-performance solutions to customers worldwide. We operate at the forefront of specialist, high-technology markets, connecting innovation with commercial execution across multiple regions. Own the partnership. Shape the strategy. Drive global growth. RFMW is seeking a Supplier Business Manager (SBM) to join our Global Supplier Business Management team. Working alongside a team of global Supplier Business Managers, you will take ownership of key strategic supplier relationships and translate global alignment into measurable market growth. This is not a transactional supplier role. It is a global strategic partnership position, operating at executive level, influencing portfolio direction, market expansion, and long-term commercial value. You will act as a trusted advisor to supplier leadership while aligning RFMW's global growth objectives with regional execution across EMEA, APAC, and the Americas. The Role Reporting to the SVP, Global Sales, you will: Own and develop global strategic supplier relationships, positioning RFMW as a preferred long-term distribution partner Develop and execute multi-year joint business plans aligned to global and regional growth objectives Lead and facilitate Quarterly Business Reviews (QBRs) at senior and executive level Identify and drive new growth opportunities across: Geographic expansion Customer segments and applications Portfolio optimisation and line-card strategy Partner closely with Global and Regional Sales, Product Management, Marketing, and Executive stakeholders to translate strategy into execution Support strategic customer pursuits and major opportunities where supplier alignment is critical Represent RFMW at global supplier meetings, trade shows, and industry events This role operates in a matrix environment and requires strong influence without direct authority. About You You are commercially astute, strategically minded, and comfortable operating at senior level across global markets. You will bring: Significant demonstratable experience in supplier management, strategic account management, product management, or commercial leadership within technology, electronics, semiconductor, or distribution sectors. Proven success developing and sustaining executive-level supplier relationships. Experience building and delivering multi-year joint business plans across multiple regions. Strong understanding of distributor-supplier dynamics and global go-to-market models. Confidence leading QBRs and executive forums. The ability to influence cross-functional, multi-country teams. A background in RF, microwave, embedded, semiconductor, or adjacent high-technology markets is highly advantageous. You are comfortable with regular global travel and cross-cultural engagement. Why Join Us A genuinely strategic, global role with executive visibility The opportunity to shape RFMW's supplier portfolio and long-term market positioning Influence across regions, business units, and leadership teams Work within a high-technology environment at the forefront of RF and microwave distribution A collaborative, commercially focused global organisation UK Package Competitive salary and performance-based incentive Life Assurance x 3 base salary (upper limit applies) 25 days' annual leave, increasing with length of service Private Medical Insurance ComPsych Employee Assistance Programme, with support available for you and your family Ongoing professional development and career growth opportunities Selection Process Psychometric assessment via Outmatch Two-stage interview process with key stakeholders This process is designed to give you insight into the role and team, while allowing us to understand your experience and capabilities. Additional Information RFMW is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Due to the volume of applications, only shortlisted candidates will be contacted. Applicants must have full right to work in the UK. Sponsorship is not available for this role.
The Energy Revolution Valda Energy is a dynamic and rapidly growing energy supplier based in Bicester, committed to driving business success through smart, reliable energy solutions. Established in 2019 by industry experts, we bring together a diverse combination of talent to foster continuous sustainable growth. We challenge the existing marketplace with our leading, tech-driven, and customer-focused approach. Our passion for innovation and dedication to exceptional service sets us apart. At Valda Energy, we live by our core values: communicate, collaborate, own it, embrace change, and put the customer first. We believe that our people are our greatest asset, and we are dedicated to fostering a supportive and evolving culture. From introducing new benefits to offering structured training opportunities and hosting frequent social events, we ensure our employees thrive. Perks that Power Your Journey ️ Annual Salary between £35k to £40k (DOE) Company annual bonus scheme 25 days of annual leave plus bank holidays, a length of service award increasing up to 30 days, plus an extra day off during your birthday month Private Medical Insurance with Vitality Health Access to The Grid, our employee engagement and rewards platform, giving you exclusive discounts at hundreds of retailers, wellbeing resources, recognition tools, and more Life insurance policy, providing coverage at four times your salary Employee Assistance Programme offering confidential support and guidance Enjoy an array of complimentary snacks, drinks, and lunch options in our office Salary sacrifice pension scheme where we will match contributions up to 5% In-house learning and development team devoted to nurturing your talent, unlocking potential and propelling you towards being your best Refer a friend scheme (up to £500), monthly team events, annual company events & recognition awards How you will Energise Our Team This role is a brilliant opportunity for someone eager to grow within a varied and impactful HR position. You'll be part of an experienced, supportive, and genuinely collaborative team that cares deeply about creating an exceptional workplace. If you enjoy bringing ideas to life, especially around employee engagement, wellbeing, and culture you'll thrive at Valda. With hands on involvement in exciting projects and wider HR initiatives, you'll have plenty of scope to develop your skills, make a visible difference, and build a well rounded HR career. The day-to-day responsibilities will include Offering clear, consistent HR guidance to employees and managers, ensuring clarity across policies, procedures, and people matters Lead employee relations cases fairly and efficiently, in line with Company Policy and Valda values, while coaching and supporting managers through performance, disciplinary, grievance, and absence processes Oversee probation periods and onboarding, setting new starters up for success and helping managers address performance concerns early Build strong, trusting relationships across the business to proactively resolve issues and support engagement, recognition activities, and informal interventions Support recruitment and equip managers with effective, inclusive hiring practices, while also assisting with payroll, benefits administration, and other people-related processes Maintain accurate HR records and documentation, including contracts and correspondence, and develop policies, templates, and toolkits to ensure a seamless and efficient HR service Support key annual people cycles, such as appraisals, salary reviews, and talent recognition initiatives The Spark we're Looking For Proven experience in an HR role, with a solid understanding of Employment Law, the ACAS Code of Practice, and HR best practice CIPD Level 3 qualification (or equivalent) Confident in handling employee relations matters with discretion and professionalism Strong communication and coaching skills, with the ability to engage effectively across all levels of seniority Excellent analytical and problem solving skills, able to identify issues and recommend practical solutions Experience thriving in a fast paced, dynamic environment If you like the sound of this role, we encourage you to apply even if you aren't confident that you meet all of the requirements - you may be just who we're looking for. We are extremely proud to be an equal opportunity employer and actively encourage applications from all backgrounds. To make your recruitment experience with us accessible to you, we encourage you to let us know if you have any individual requirements. We are here to support you, so please reach out to our team on
Apr 03, 2026
Full time
The Energy Revolution Valda Energy is a dynamic and rapidly growing energy supplier based in Bicester, committed to driving business success through smart, reliable energy solutions. Established in 2019 by industry experts, we bring together a diverse combination of talent to foster continuous sustainable growth. We challenge the existing marketplace with our leading, tech-driven, and customer-focused approach. Our passion for innovation and dedication to exceptional service sets us apart. At Valda Energy, we live by our core values: communicate, collaborate, own it, embrace change, and put the customer first. We believe that our people are our greatest asset, and we are dedicated to fostering a supportive and evolving culture. From introducing new benefits to offering structured training opportunities and hosting frequent social events, we ensure our employees thrive. Perks that Power Your Journey ️ Annual Salary between £35k to £40k (DOE) Company annual bonus scheme 25 days of annual leave plus bank holidays, a length of service award increasing up to 30 days, plus an extra day off during your birthday month Private Medical Insurance with Vitality Health Access to The Grid, our employee engagement and rewards platform, giving you exclusive discounts at hundreds of retailers, wellbeing resources, recognition tools, and more Life insurance policy, providing coverage at four times your salary Employee Assistance Programme offering confidential support and guidance Enjoy an array of complimentary snacks, drinks, and lunch options in our office Salary sacrifice pension scheme where we will match contributions up to 5% In-house learning and development team devoted to nurturing your talent, unlocking potential and propelling you towards being your best Refer a friend scheme (up to £500), monthly team events, annual company events & recognition awards How you will Energise Our Team This role is a brilliant opportunity for someone eager to grow within a varied and impactful HR position. You'll be part of an experienced, supportive, and genuinely collaborative team that cares deeply about creating an exceptional workplace. If you enjoy bringing ideas to life, especially around employee engagement, wellbeing, and culture you'll thrive at Valda. With hands on involvement in exciting projects and wider HR initiatives, you'll have plenty of scope to develop your skills, make a visible difference, and build a well rounded HR career. The day-to-day responsibilities will include Offering clear, consistent HR guidance to employees and managers, ensuring clarity across policies, procedures, and people matters Lead employee relations cases fairly and efficiently, in line with Company Policy and Valda values, while coaching and supporting managers through performance, disciplinary, grievance, and absence processes Oversee probation periods and onboarding, setting new starters up for success and helping managers address performance concerns early Build strong, trusting relationships across the business to proactively resolve issues and support engagement, recognition activities, and informal interventions Support recruitment and equip managers with effective, inclusive hiring practices, while also assisting with payroll, benefits administration, and other people-related processes Maintain accurate HR records and documentation, including contracts and correspondence, and develop policies, templates, and toolkits to ensure a seamless and efficient HR service Support key annual people cycles, such as appraisals, salary reviews, and talent recognition initiatives The Spark we're Looking For Proven experience in an HR role, with a solid understanding of Employment Law, the ACAS Code of Practice, and HR best practice CIPD Level 3 qualification (or equivalent) Confident in handling employee relations matters with discretion and professionalism Strong communication and coaching skills, with the ability to engage effectively across all levels of seniority Excellent analytical and problem solving skills, able to identify issues and recommend practical solutions Experience thriving in a fast paced, dynamic environment If you like the sound of this role, we encourage you to apply even if you aren't confident that you meet all of the requirements - you may be just who we're looking for. We are extremely proud to be an equal opportunity employer and actively encourage applications from all backgrounds. To make your recruitment experience with us accessible to you, we encourage you to let us know if you have any individual requirements. We are here to support you, so please reach out to our team on
£25,000 basic salary, plus uncapped commission (OTE c.£45,000) Company car Full-time Door-to-door sales We get it - sales can be tough. And knocking on doors in all weathers? Tougher still. But this role is more than just sales - it's about creating genuine human connections and introducing people to services that could transform their day-to-day lives. As a Field Sales Advisor, you'll be the face of Virgin Media O2 - introducing customers to game-changing broadband, mobile and TV products. Every conversation is a chance to make a difference and earn uncapped commission. Plus, you'll get your own electric company car to travel in style. What you'll be doing: You'll be out and about in your patch, knocking on doors and creating new opportunities from scratch. It's about building rapport, understanding customer needs, and turning conversations into commission. You'll follow up leads, manage your own pipeline, and treat your area like your own business. Training & hours You'll start with two weeks of full-time training (Monday-Friday, 9:00am-5:00pm), covering everything from product knowledge to sales systems. You'll also learn on the job, with ongoing support from peers. Full-time: 37.5 hours per week Typical shifts: 12:00pm-8:00pm Who we are Virgin Media and O2 have come together to offer the best in connectivity, serving over 46 million customers across broadband, mobile, phone, and home services. The must haves Full UK driving licence Ability to work 12-8pm shifts The other stuff we are looking for Confident communicators who enjoy meeting new people Resilient, motivated, and target-driven individuals A positive, can-do attitude and real desire to earn What's in it for you £25,000 base salary with uncapped commission (top earners make £50k-£70k) Private BUPA medical cover, healthcare plan, virtual GP and critical illness insurance Industry-leading family leave policies 25 days' holiday + bank holidays + birthday off (option to buy/sell 5 more) Pension scheme (up to 10% match) and life assurance Electric company car Next steps Apply online and complete a video interview. If successful, you'll have a recruiter call, followed by a virtual competency interview. From there, you'll attend a Job Appreciation Day to shadow the team and see if it's right for you. Let us know if you need any adjustments along the way - your experience matters. Your career with Virgin Media O2 starts here.
Apr 03, 2026
Full time
£25,000 basic salary, plus uncapped commission (OTE c.£45,000) Company car Full-time Door-to-door sales We get it - sales can be tough. And knocking on doors in all weathers? Tougher still. But this role is more than just sales - it's about creating genuine human connections and introducing people to services that could transform their day-to-day lives. As a Field Sales Advisor, you'll be the face of Virgin Media O2 - introducing customers to game-changing broadband, mobile and TV products. Every conversation is a chance to make a difference and earn uncapped commission. Plus, you'll get your own electric company car to travel in style. What you'll be doing: You'll be out and about in your patch, knocking on doors and creating new opportunities from scratch. It's about building rapport, understanding customer needs, and turning conversations into commission. You'll follow up leads, manage your own pipeline, and treat your area like your own business. Training & hours You'll start with two weeks of full-time training (Monday-Friday, 9:00am-5:00pm), covering everything from product knowledge to sales systems. You'll also learn on the job, with ongoing support from peers. Full-time: 37.5 hours per week Typical shifts: 12:00pm-8:00pm Who we are Virgin Media and O2 have come together to offer the best in connectivity, serving over 46 million customers across broadband, mobile, phone, and home services. The must haves Full UK driving licence Ability to work 12-8pm shifts The other stuff we are looking for Confident communicators who enjoy meeting new people Resilient, motivated, and target-driven individuals A positive, can-do attitude and real desire to earn What's in it for you £25,000 base salary with uncapped commission (top earners make £50k-£70k) Private BUPA medical cover, healthcare plan, virtual GP and critical illness insurance Industry-leading family leave policies 25 days' holiday + bank holidays + birthday off (option to buy/sell 5 more) Pension scheme (up to 10% match) and life assurance Electric company car Next steps Apply online and complete a video interview. If successful, you'll have a recruiter call, followed by a virtual competency interview. From there, you'll attend a Job Appreciation Day to shadow the team and see if it's right for you. Let us know if you need any adjustments along the way - your experience matters. Your career with Virgin Media O2 starts here.
Your new company You will join a respected consultancy operating across the built environment, supporting major construction and infrastructure programmes in the UK and internationally. The organisation has a strong reputation for high quality procurement advisory services and is known for its collaborative culture, technical expertise and commitment to meaningful project outcomes. You will work within a growing team that supports clients on complex and diverse projects across multiple sectors. Your new role You will deliver end-to-end procurement services across capital programmes and large scale projects. Your work will span procurement strategy development, tender management and evaluation, commercial advice and the preparation of key documentation such as business cases, procurement plans and contract recommendations.You will lead elements of project delivery, engage directly with clients, present findings and contribute to developing long term relationships. The role also involves coordinating inputs from internal specialists, providing guidance to delivery teams and supporting the wider growth of the procurement advisory function. What you'll need to succeed You will bring strong experience in procurement within the built environment, including: CIPS/ MCIPS qualification Ability to draft procurement strategies, tender documents and evaluation reports for construction, infrastructure or professional services projects. Knowledge of regulated procurement environments such as the Public Contracts Regulations or Utilities Contracts Regulations. Understanding of commercial principles and contract forms including NEC, JCT and FIDIC. You will be comfortable advising clients, producing clear documentation and guiding projects through the full procurement lifecycle. What you'll get in return You will join a business that invests in professional development and career progression. The benefits package includes competitive pay, profit related reward, private medical insurance, life assurance, income protection and flexible benefits to support wellbeing. You will have access to learning opportunities, a supportive working culture and involvement in impactful, high profile projects. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Apr 03, 2026
Full time
Your new company You will join a respected consultancy operating across the built environment, supporting major construction and infrastructure programmes in the UK and internationally. The organisation has a strong reputation for high quality procurement advisory services and is known for its collaborative culture, technical expertise and commitment to meaningful project outcomes. You will work within a growing team that supports clients on complex and diverse projects across multiple sectors. Your new role You will deliver end-to-end procurement services across capital programmes and large scale projects. Your work will span procurement strategy development, tender management and evaluation, commercial advice and the preparation of key documentation such as business cases, procurement plans and contract recommendations.You will lead elements of project delivery, engage directly with clients, present findings and contribute to developing long term relationships. The role also involves coordinating inputs from internal specialists, providing guidance to delivery teams and supporting the wider growth of the procurement advisory function. What you'll need to succeed You will bring strong experience in procurement within the built environment, including: CIPS/ MCIPS qualification Ability to draft procurement strategies, tender documents and evaluation reports for construction, infrastructure or professional services projects. Knowledge of regulated procurement environments such as the Public Contracts Regulations or Utilities Contracts Regulations. Understanding of commercial principles and contract forms including NEC, JCT and FIDIC. You will be comfortable advising clients, producing clear documentation and guiding projects through the full procurement lifecycle. What you'll get in return You will join a business that invests in professional development and career progression. The benefits package includes competitive pay, profit related reward, private medical insurance, life assurance, income protection and flexible benefits to support wellbeing. You will have access to learning opportunities, a supportive working culture and involvement in impactful, high profile projects. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Inspire. Empower. Transform. Are you an experienced travel industry professional with a passion for coaching business owners to success? Do you want to use your expertise to shape the next generation of travel entrepreneurs? If so, this is your opportunity to make a real difference while joining the UK's leading travel franchise. We're not just a travel business - we're a movement . Since disrupting the industry in 2011, we've been crowned Home Working Agency of the Year five years in a row, and named Best Lifestyle Franchise in the World at the Global Franchise Awards. Our mission? Empower everyday people to build thriving, independent travel businesses. Now we're looking for an experienced Business Development Manager to support and coach our growing network of franchisees. The Role at a Glance: Business Development Manager UK Remote / Occasional Visits to our Bournemouth HQ £35,000 (This is not a commission based role) Plus: Pension, life insurance, discounted travel, opportunity to visit some fantastic locations and much more Your Skills: Sales, Travel, Team Leadership, Coaching, Sales Training / Coaching, BDM, Business Growth, Social Media Marketing. Who We Are: A multi-award-winning fast-growing travel company that has helped 100's of first-time travel homeworkers start their very own travel businesses. We're expanding rapidly and looking to grow the very best team ahead of the next peak period in travel. Reasons to join us: • Home Working Agency of The Year' 5 years in a row • Top-rated travel franchise in the UK • Top 10 franchise in the UK, beating household names • Top 5% franchise in the UK • We offer the widest choice of holidays in the UK • Fully independent with over £2 billion per year of buying power How you'll deploy your travel expertise: This isn't a traditional sales or BDM role-you won't be selling travel directly. Instead, you'll use your broad travel industry experience and deep coaching skills to mentor, guide, and grow a portfolio of 60-80 independent Travel Consultants (TCs). You'll act as a trusted advisor-helping them develop not just as agents, but as confident small business owners with the mindset, skills, and strategy to succeed long-term. The Value you'll bring: • Coach and mentor Travel Consultants on running and growing their own travel businesses • Deliver tailored 1:1 coaching, group training sessions, and strategic guidance • Drive business growth through improved conversion rates, booking values, and repeat business • Support TCs with sales performance, lead generation, marketing, and customer retention • Use data and insights to identify trends, challenges, and opportunities across your TC network • Create tailored action plans to support individual performance and development • Build strong relationships to increase engagement, confidence, and retention • Act as the first point of contact for day-to-day queries, challenges, and development needs • Support TCs in using NJT systems effectively to improve efficiency • Deliver virtual workshops, webinars, and learning sessions • Collaborate with marketing to enhance tools, resources, and lead generation strategies • Provide insight and feedback to leadership to support continuous improvement This is a fully remote role, based from home. You will have the flexibility to manage your own diary, whilst ensuring attendance at regular meetings, one-to-ones, and team sessions. As our Travel Consultants may need support outside standard office hours, you should be comfortable delivering webinars or coaching sessions during evenings or weekends as part of your working week. About You: We're looking for someone who's walked the walk - someone with both extensive travel industry experience and a strong track record in coaching or mentoring business owners. You'll need: • Demonstrable experience in sales, coaching, or business development within the travel industry • Proven track record of coaching or mentoring individuals to achieve business and sales success • Strong and broad knowledge of the travel industry, including products, systems, and customer expectations • Experience supporting or engaging remote teams and building trust • Confidence using data, CRM systems, and digital tools to track performance • Strong working knowledge of social media and how to use it to generate leads and grow a business • Excellent communication and interpersonal skills • Strong organisational skills and the ability to manage competing priorities Bonus if you have: • Experience as a Travel Agency Branch Manager • A professional coaching qualification • Experience running or supporting a successful business or franchise • Understanding of digital marketing strategies and social media advertising The Rewards for You: We live and breathe our values in everything we do. Working with us, you can enjoy an industry-leading package which includes: • Private medical • In-service life insurance • Dental • Gym access • Range of discounts and perks from leading brands • Monthly rewards • Discounted travel • Excellent holiday entitlement • £500 annual personal Learning & Development budget This isn't just a job. It's a chance to be part of something bigger. A business that's breaking records and changing lives. If you're ready to inspire, coach and grow with us, we'd love to hear from you. Your Background / Previous Roles May Include: Travel Agency Branch Manager, Travel Business Development Manager, Travel Sales Training, Travel New Business Development, Travel & Tourism Sales, Sales Enablement, Sales Facilitation, Travel Sales Coaching, Travel Sales Manager, Sales Performance Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Apr 03, 2026
Full time
Inspire. Empower. Transform. Are you an experienced travel industry professional with a passion for coaching business owners to success? Do you want to use your expertise to shape the next generation of travel entrepreneurs? If so, this is your opportunity to make a real difference while joining the UK's leading travel franchise. We're not just a travel business - we're a movement . Since disrupting the industry in 2011, we've been crowned Home Working Agency of the Year five years in a row, and named Best Lifestyle Franchise in the World at the Global Franchise Awards. Our mission? Empower everyday people to build thriving, independent travel businesses. Now we're looking for an experienced Business Development Manager to support and coach our growing network of franchisees. The Role at a Glance: Business Development Manager UK Remote / Occasional Visits to our Bournemouth HQ £35,000 (This is not a commission based role) Plus: Pension, life insurance, discounted travel, opportunity to visit some fantastic locations and much more Your Skills: Sales, Travel, Team Leadership, Coaching, Sales Training / Coaching, BDM, Business Growth, Social Media Marketing. Who We Are: A multi-award-winning fast-growing travel company that has helped 100's of first-time travel homeworkers start their very own travel businesses. We're expanding rapidly and looking to grow the very best team ahead of the next peak period in travel. Reasons to join us: • Home Working Agency of The Year' 5 years in a row • Top-rated travel franchise in the UK • Top 10 franchise in the UK, beating household names • Top 5% franchise in the UK • We offer the widest choice of holidays in the UK • Fully independent with over £2 billion per year of buying power How you'll deploy your travel expertise: This isn't a traditional sales or BDM role-you won't be selling travel directly. Instead, you'll use your broad travel industry experience and deep coaching skills to mentor, guide, and grow a portfolio of 60-80 independent Travel Consultants (TCs). You'll act as a trusted advisor-helping them develop not just as agents, but as confident small business owners with the mindset, skills, and strategy to succeed long-term. The Value you'll bring: • Coach and mentor Travel Consultants on running and growing their own travel businesses • Deliver tailored 1:1 coaching, group training sessions, and strategic guidance • Drive business growth through improved conversion rates, booking values, and repeat business • Support TCs with sales performance, lead generation, marketing, and customer retention • Use data and insights to identify trends, challenges, and opportunities across your TC network • Create tailored action plans to support individual performance and development • Build strong relationships to increase engagement, confidence, and retention • Act as the first point of contact for day-to-day queries, challenges, and development needs • Support TCs in using NJT systems effectively to improve efficiency • Deliver virtual workshops, webinars, and learning sessions • Collaborate with marketing to enhance tools, resources, and lead generation strategies • Provide insight and feedback to leadership to support continuous improvement This is a fully remote role, based from home. You will have the flexibility to manage your own diary, whilst ensuring attendance at regular meetings, one-to-ones, and team sessions. As our Travel Consultants may need support outside standard office hours, you should be comfortable delivering webinars or coaching sessions during evenings or weekends as part of your working week. About You: We're looking for someone who's walked the walk - someone with both extensive travel industry experience and a strong track record in coaching or mentoring business owners. You'll need: • Demonstrable experience in sales, coaching, or business development within the travel industry • Proven track record of coaching or mentoring individuals to achieve business and sales success • Strong and broad knowledge of the travel industry, including products, systems, and customer expectations • Experience supporting or engaging remote teams and building trust • Confidence using data, CRM systems, and digital tools to track performance • Strong working knowledge of social media and how to use it to generate leads and grow a business • Excellent communication and interpersonal skills • Strong organisational skills and the ability to manage competing priorities Bonus if you have: • Experience as a Travel Agency Branch Manager • A professional coaching qualification • Experience running or supporting a successful business or franchise • Understanding of digital marketing strategies and social media advertising The Rewards for You: We live and breathe our values in everything we do. Working with us, you can enjoy an industry-leading package which includes: • Private medical • In-service life insurance • Dental • Gym access • Range of discounts and perks from leading brands • Monthly rewards • Discounted travel • Excellent holiday entitlement • £500 annual personal Learning & Development budget This isn't just a job. It's a chance to be part of something bigger. A business that's breaking records and changing lives. If you're ready to inspire, coach and grow with us, we'd love to hear from you. Your Background / Previous Roles May Include: Travel Agency Branch Manager, Travel Business Development Manager, Travel Sales Training, Travel New Business Development, Travel & Tourism Sales, Sales Enablement, Sales Facilitation, Travel Sales Coaching, Travel Sales Manager, Sales Performance Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Sales Execuive £24,000 - £27,000 Worcester Permanent An established and growing insurance provider is looking for an enthusiastic Sales Executive to join their expanding team in Worcester. This role is ideal for someone at the early stages of their career who is eager to break into sales, build confidence, and progress within a supportive and reputable business.If you're motivated, people-focused, and keen to develop your skills, this is a fantastic opportunity to kick-start a rewarding career in the insurance sector. What you'll be doing: Speaking with new and existing customers to understand their needs and recommend suitable insurance solutions Spotting opportunities to upsell, cross-sell, and maximise value for both the customer and the business Building rapport and strong customer relationships to encourage loyalty and retention Working towards achievable sales and service targets as part of a high-performing team Providing a friendly, professional, and customer-centred experience at all times Who we're looking for: Some experience in customer service, retail, telesales, or any customer-facing role A confident communicator with a positive, enthusiastic approach Ambitious and eager to grow within a sales environment Reliable, proactive, and motivated to achieve targets and learn on the job Someone who thrives in a supportive team and is keen to build a long-term career What's in it for you? Salary up to £25,500 (depending on experience) Monday-Friday, 37.5 hours, plus 1 in 4 Saturday mornings (9am-12pm) Full training provided - no previous insurance experience required Ongoing development and clear progression pathways within a growing business A collaborative, friendly culture where hard work and success are recognised
Apr 03, 2026
Full time
Sales Execuive £24,000 - £27,000 Worcester Permanent An established and growing insurance provider is looking for an enthusiastic Sales Executive to join their expanding team in Worcester. This role is ideal for someone at the early stages of their career who is eager to break into sales, build confidence, and progress within a supportive and reputable business.If you're motivated, people-focused, and keen to develop your skills, this is a fantastic opportunity to kick-start a rewarding career in the insurance sector. What you'll be doing: Speaking with new and existing customers to understand their needs and recommend suitable insurance solutions Spotting opportunities to upsell, cross-sell, and maximise value for both the customer and the business Building rapport and strong customer relationships to encourage loyalty and retention Working towards achievable sales and service targets as part of a high-performing team Providing a friendly, professional, and customer-centred experience at all times Who we're looking for: Some experience in customer service, retail, telesales, or any customer-facing role A confident communicator with a positive, enthusiastic approach Ambitious and eager to grow within a sales environment Reliable, proactive, and motivated to achieve targets and learn on the job Someone who thrives in a supportive team and is keen to build a long-term career What's in it for you? Salary up to £25,500 (depending on experience) Monday-Friday, 37.5 hours, plus 1 in 4 Saturday mornings (9am-12pm) Full training provided - no previous insurance experience required Ongoing development and clear progression pathways within a growing business A collaborative, friendly culture where hard work and success are recognised
People Development Advisor page is loaded People Development Advisorlocations: Bristol CECtime type: Full timeposted on: Posted Todayjob requisition id: JR\_ At Ayvens, progress starts with you. Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move.An exciting opportunity for an experienced L&D professional to join our already established team at Ayvens.Initially offered as a 12 Month Fixed Term you as the successful applicant will primarily design, deliver and evaluate key training solutions to support the organisation alongside playing a part in managing the internal Learning Management System which will include the deployment of training modules. As an SME experience of working with in an FCA regulated business would be great alongside the ability to manage & develop relationships.The provision of Learning & Development supports our business and its employees focussing on a number of areas, including: Induction, Compliance training, Digital Learning, Apprenticeships, and classroom technical & behavioural training. Primary Responsibilities Design, deliver and evaluate training initiatives, for both technical and soft-skill courses Maintenance & administration of the Learning Management System including reporting and compliance campaigns Providing assessment and coaching feedback in both a delivery & coaching environment Conduct accurate learning needs analysis' & action mapping when required through collaboration with the relevant business areas Act as a subject matter expert for Learning and Development queries within the business Ad hoc project work as required Skills, Experience & Background Proven experience of training delivery and design skills Experience of coaching and mentoring others An innovative approach to training initiatives Strong relationship building abilities Excellent time management Excellent organisational skills, with the ability to prioritise, multi-task and work to tight deadlines What We Can Offer Generous contributory pension scheme25 days holiday, in addition to bank holidaysVolunteering days to assist in charity workSustainability InitiativesHoliday buy / sell (subject to conditions)Travel Insurance (cost associated)Dental Insurance (cost associated)Flexible working options availableEligibility for Annual Bonus SchemeStudy support (where applicable)Enhanced parental leaveGenerous Employee Referral Scheme (£1000)Cycle2work SchemeFree breakfast / fruit in the Bristol officeEV charging points, bike storage, shower & changing facilities, car parkingWith over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive.At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We're committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we're guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are.Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights.\ ALD Automotive LeasePlan are rebranding to Ayvens across all 42 countries by 2025.
Apr 03, 2026
Full time
People Development Advisor page is loaded People Development Advisorlocations: Bristol CECtime type: Full timeposted on: Posted Todayjob requisition id: JR\_ At Ayvens, progress starts with you. Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move.An exciting opportunity for an experienced L&D professional to join our already established team at Ayvens.Initially offered as a 12 Month Fixed Term you as the successful applicant will primarily design, deliver and evaluate key training solutions to support the organisation alongside playing a part in managing the internal Learning Management System which will include the deployment of training modules. As an SME experience of working with in an FCA regulated business would be great alongside the ability to manage & develop relationships.The provision of Learning & Development supports our business and its employees focussing on a number of areas, including: Induction, Compliance training, Digital Learning, Apprenticeships, and classroom technical & behavioural training. Primary Responsibilities Design, deliver and evaluate training initiatives, for both technical and soft-skill courses Maintenance & administration of the Learning Management System including reporting and compliance campaigns Providing assessment and coaching feedback in both a delivery & coaching environment Conduct accurate learning needs analysis' & action mapping when required through collaboration with the relevant business areas Act as a subject matter expert for Learning and Development queries within the business Ad hoc project work as required Skills, Experience & Background Proven experience of training delivery and design skills Experience of coaching and mentoring others An innovative approach to training initiatives Strong relationship building abilities Excellent time management Excellent organisational skills, with the ability to prioritise, multi-task and work to tight deadlines What We Can Offer Generous contributory pension scheme25 days holiday, in addition to bank holidaysVolunteering days to assist in charity workSustainability InitiativesHoliday buy / sell (subject to conditions)Travel Insurance (cost associated)Dental Insurance (cost associated)Flexible working options availableEligibility for Annual Bonus SchemeStudy support (where applicable)Enhanced parental leaveGenerous Employee Referral Scheme (£1000)Cycle2work SchemeFree breakfast / fruit in the Bristol officeEV charging points, bike storage, shower & changing facilities, car parkingWith over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive.At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We're committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we're guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are.Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights.\ ALD Automotive LeasePlan are rebranding to Ayvens across all 42 countries by 2025.
We're on the hunt for an Associate Director with a passion for driving successful delivery of complex data projects. If you have a clear and unbridled passion for data and tech, for getting the job done and thrive on tackling exciting challenges in the world of data and technology, then this may well be the role for you! The Team We're Intuita - a fast-growing consultancy that's making waves in both the consultancy and technology space. With our ambitious goals for future growth as we join forces with FSP Consulting for 2026, we are looking for talented individuals to complement the team of experts we already have working across our business, becoming a pivotal part of our journey, to not just meet but continuously exceed our client expectations! Interested? Read on for the Job Spec! The Role As an Associate Director - Analytics, you will play a pivotal leadership role within Intuita's analytics practice. We are looking for a rounded and experienced data professional who has proven success of delivering successful and innovative data projects. Our culture is vital at Intuita and you will be someone who values operating in a team environment and enjoys supporting the development of people. Crucially we will prioritize and are ideally seeking those from the following industries: Telco, Financial Services (ideally insurance, banking and pensions) and Healthcare and /or Life Science. You will be responsible for shaping analytics and data science solutions for key clients, leading high-performing consulting teams, and driving the commercial growth of our analytics offering. This role combines deep analytical expertise with data science experience, strong stakeholder management, and a passion for developing people. Your leadership mentality will demonstrate proactive, growth-oriented approach, continually pushing for improved ways of working, innovation, and performance. Your personality traits will aid an energising and supportive environment where people feel stretched, motivated, and valued. You will collaborate closely with other capability leads to shape integrated, cross-functional solutions that bring the best of Intuita to our clients. You will play an active role in influencing internal decisions around practice strategy, resourcing, delivery models, and capability development - ensuring that the analytics capability is well-positioned, scalable, and aligned with the wider business vision. This combined leadership role will see you contribute not only to client success, but to the evolution of Intuita's culture, operating model, and long-term capability growth. Your Key Responsibilities Client Engagement & Delivery The Associate Director will serve as a trusted advisor to clients, leading end-to-end analytics projects from scoping through delivery. This includes understanding client business challenges, designing analytical approaches, overseeing execution, and presenting insights to senior stakeholders. You'll be responsible for ensuring high-quality deliverables that drive measurable business impact. Importantly, your personality is vital with a variety of skills needed to foster relationships, build trust, manage client challenge, generate innovation and support delivery from internal teams. Technical Leadership You'll guide teams in applying advanced analytical techniques including statistical modelling, predictive analytics, machine learning, and presentation of impactful insight. This involves designing analytical solutions, ensuring methodological rigor, and translating complex technical concepts into actionable business insight and recommendations. Team Development As a senior leader within the analytics practice, you'll mentor analysts and senior analysts, providing technical guidance and professional development. You'll foster a culture of continuous learning and analytical excellence while helping team members grow their consulting and technical skills. Set ambitious standards for delivery quality and consultant performance, fostering a culture of proactivity, ownership, and excellence. Motivate teams through clarity, constructive challenge, and high expectations, enabling individuals to exceed their perceived potential. Business Development/Commercial Management You'll contribute to practice growth by identifying opportunities within existing client relationships, supporting proposal development, and participating in new business pitches. Your deep analytical expertise and industry knowledge will help shape compelling solutions for prospective clients. You will have the capability to be seen as a trusted partner who can advise on problems, challenges or opportunities. You will also easily translate across clients, adapting team development across multiple sectors and levels of data maturity. You will be experienced, and demonstrate capability, in managing commercial relationships, identifying new opportunities and maximising revenue from existing client relationships. Practice Building Beyond client work, you'll help strengthen Intuita's analytics capabilities by developing methodologies, building intellectual capital, and staying current with emerging trends in data science and analytics. Your Skills & Experience What we'd see as pretty Essential Significant experience in analytics consulting, a client-facing analytics role or leading a data analytics capability. Strong background in digital, marketing, or customer analytics. Proven ability to engage and influence senior stakeholders. Experience of delivering compelling analytics across a variety of sectors. Experience leading teams and managing complex analytics programmes. Excellent communication skills with the ability to simplify complex concepts. Flexibility - the ability to step into a variety of situations and contribute to successful delivery. Adaptability with the desire to be part of a successful team. Personable, someone who wants to create and sustain a collaborative and supportive team environment. What we'd find Desirable Experience with tools such as, BigQuery, Snowflake, Databricks, SQL, Python/R, or BI platforms (e.g. Power BI, Tableau). Experience with experimentation, attribution modelling, or advanced statistical techniques. Background in developing and implementing data strategy and or data transformation programmes. but if you don't fit these exactly and are interested in working for us, get in touch anyway - we hire people, not job specs! What's in it for you? Salary: circa: £80,000 - £100,000 per annum DOE and level; (Really) flexible and remote working -we don't mind when, where or how you work; you are trusted to work in the way that suits you best. Genuine care and support for your health and wellbeing -free therapy sessions, financial education, birthday treats and much more. Incredible training and learning opportunities -you'll be surrounded by the best in the business and encouraged to keep growing. Freedom and empowerment to own problems and explore new ideas -we allow our consultants to actually be consultants, not just bodies. A supportive, friendly team -we work hard and enjoy spending time together, whether it's in-person at socials or via silly Slack conversations. Dog friendly offices -we're a team of dog lovers, so we've made our offices dog friendly! Longer term our permanent hires attract the following key benefits seen on our careers page, as well as lighter, wider perks and of course a welcoming, supportive environment in which to develop and thrive is our best offering! We look forward to hearing more from you!
Apr 03, 2026
Full time
We're on the hunt for an Associate Director with a passion for driving successful delivery of complex data projects. If you have a clear and unbridled passion for data and tech, for getting the job done and thrive on tackling exciting challenges in the world of data and technology, then this may well be the role for you! The Team We're Intuita - a fast-growing consultancy that's making waves in both the consultancy and technology space. With our ambitious goals for future growth as we join forces with FSP Consulting for 2026, we are looking for talented individuals to complement the team of experts we already have working across our business, becoming a pivotal part of our journey, to not just meet but continuously exceed our client expectations! Interested? Read on for the Job Spec! The Role As an Associate Director - Analytics, you will play a pivotal leadership role within Intuita's analytics practice. We are looking for a rounded and experienced data professional who has proven success of delivering successful and innovative data projects. Our culture is vital at Intuita and you will be someone who values operating in a team environment and enjoys supporting the development of people. Crucially we will prioritize and are ideally seeking those from the following industries: Telco, Financial Services (ideally insurance, banking and pensions) and Healthcare and /or Life Science. You will be responsible for shaping analytics and data science solutions for key clients, leading high-performing consulting teams, and driving the commercial growth of our analytics offering. This role combines deep analytical expertise with data science experience, strong stakeholder management, and a passion for developing people. Your leadership mentality will demonstrate proactive, growth-oriented approach, continually pushing for improved ways of working, innovation, and performance. Your personality traits will aid an energising and supportive environment where people feel stretched, motivated, and valued. You will collaborate closely with other capability leads to shape integrated, cross-functional solutions that bring the best of Intuita to our clients. You will play an active role in influencing internal decisions around practice strategy, resourcing, delivery models, and capability development - ensuring that the analytics capability is well-positioned, scalable, and aligned with the wider business vision. This combined leadership role will see you contribute not only to client success, but to the evolution of Intuita's culture, operating model, and long-term capability growth. Your Key Responsibilities Client Engagement & Delivery The Associate Director will serve as a trusted advisor to clients, leading end-to-end analytics projects from scoping through delivery. This includes understanding client business challenges, designing analytical approaches, overseeing execution, and presenting insights to senior stakeholders. You'll be responsible for ensuring high-quality deliverables that drive measurable business impact. Importantly, your personality is vital with a variety of skills needed to foster relationships, build trust, manage client challenge, generate innovation and support delivery from internal teams. Technical Leadership You'll guide teams in applying advanced analytical techniques including statistical modelling, predictive analytics, machine learning, and presentation of impactful insight. This involves designing analytical solutions, ensuring methodological rigor, and translating complex technical concepts into actionable business insight and recommendations. Team Development As a senior leader within the analytics practice, you'll mentor analysts and senior analysts, providing technical guidance and professional development. You'll foster a culture of continuous learning and analytical excellence while helping team members grow their consulting and technical skills. Set ambitious standards for delivery quality and consultant performance, fostering a culture of proactivity, ownership, and excellence. Motivate teams through clarity, constructive challenge, and high expectations, enabling individuals to exceed their perceived potential. Business Development/Commercial Management You'll contribute to practice growth by identifying opportunities within existing client relationships, supporting proposal development, and participating in new business pitches. Your deep analytical expertise and industry knowledge will help shape compelling solutions for prospective clients. You will have the capability to be seen as a trusted partner who can advise on problems, challenges or opportunities. You will also easily translate across clients, adapting team development across multiple sectors and levels of data maturity. You will be experienced, and demonstrate capability, in managing commercial relationships, identifying new opportunities and maximising revenue from existing client relationships. Practice Building Beyond client work, you'll help strengthen Intuita's analytics capabilities by developing methodologies, building intellectual capital, and staying current with emerging trends in data science and analytics. Your Skills & Experience What we'd see as pretty Essential Significant experience in analytics consulting, a client-facing analytics role or leading a data analytics capability. Strong background in digital, marketing, or customer analytics. Proven ability to engage and influence senior stakeholders. Experience of delivering compelling analytics across a variety of sectors. Experience leading teams and managing complex analytics programmes. Excellent communication skills with the ability to simplify complex concepts. Flexibility - the ability to step into a variety of situations and contribute to successful delivery. Adaptability with the desire to be part of a successful team. Personable, someone who wants to create and sustain a collaborative and supportive team environment. What we'd find Desirable Experience with tools such as, BigQuery, Snowflake, Databricks, SQL, Python/R, or BI platforms (e.g. Power BI, Tableau). Experience with experimentation, attribution modelling, or advanced statistical techniques. Background in developing and implementing data strategy and or data transformation programmes. but if you don't fit these exactly and are interested in working for us, get in touch anyway - we hire people, not job specs! What's in it for you? Salary: circa: £80,000 - £100,000 per annum DOE and level; (Really) flexible and remote working -we don't mind when, where or how you work; you are trusted to work in the way that suits you best. Genuine care and support for your health and wellbeing -free therapy sessions, financial education, birthday treats and much more. Incredible training and learning opportunities -you'll be surrounded by the best in the business and encouraged to keep growing. Freedom and empowerment to own problems and explore new ideas -we allow our consultants to actually be consultants, not just bodies. A supportive, friendly team -we work hard and enjoy spending time together, whether it's in-person at socials or via silly Slack conversations. Dog friendly offices -we're a team of dog lovers, so we've made our offices dog friendly! Longer term our permanent hires attract the following key benefits seen on our careers page, as well as lighter, wider perks and of course a welcoming, supportive environment in which to develop and thrive is our best offering! We look forward to hearing more from you!
Advance Systems International
Birmingham, Staffordshire
Join OneAdvanced Our IT Managed Services business enables customers to innovate, transform, and seize new opportunities. The Technical Operations function underpins this mission by delivering enterprise-grade, 24x7x365 technical support to mid-market clients across both public and private sectors. The Technical Operations team is integral to our ITIL v4-aligned service model, which leverages ServiceNow automation and agentic AI. We deliver a centralised, knowledge-driven shared service-engineered for speed, consistency, and technical excellence through systemised quality control and accessible, authoritative knowledge. What You Will Do Act as the named operational technical lead for a group of customers, building trust and maintaining deep familiarity with their estates, including critical infrastructure, key business services, and their interdependencies. Support ServiceNow CMDB data quality by advising on configuration item grouping, in alignment with the CSDM. Ensure estates are accurately mapped to support lifecycle awareness, operational planning, and service continuity. Routinely consult with pre-sales and account management about CIs approaching end of life and update risk registers as necessary. Maintain proactive engagement with internal delivery teams to ensure customer context is understood and reflected in the resolution of technical issues and service activity to drive service excellence and continuous improvement. Lead operational input into Change processes, representing customers in the Change Advisory Board (CAB) and ensuring changes are well-governed and documented. Contribute to root cause investigations and support Major Incident processes, working closely with ITIL-aligned functions. Ensure post-incident reviews for P1 and P2 incidents are completed with operational insight, and that customer-facing summaries are validated with estate-specific context. Provide technical governance and oversight in the review of security and penetration test findings, collaborating with relevant teams to assess risk, prioritise remediation, and define actionable next steps aligned with security best practices and customer-specific requirements. Act as the technical operations representative in customer service reviews, taking ownership of follow-up actions while effectively delegating execution and maintaining accountability for outcomes. Be an advisor to internal teams on the operational documentation required to support customer estates-ensuring that expectations around content, accuracy, and availability are clearly communicated and aligned with service needs. Provide customer context to governance reports generated by other teams. What You Will Have Exceptional communication skills-both verbal and written-with the ability to engage effectively at all levels of the organisation and articulate messages for diverse audiences. A proactive and disciplined mindset-self-motivated, resilient, and consistently focused on delivering high-quality outcomes. Strong expertise in Microsoft Active Directory domains and Azure environments. Experience with virtualisation technologies, particularly VMware vSphere and ESX. Solid understanding of networking principles and security best practices. Proven ability to resolve complex, cross-functional incidents involving infrastructure, cloud platforms, and modern workplace services. Working knowledge of ITIL processes, including Incident, Problem, Change, and Configuration Management (CMDB). Advanced analytical skills, with the ability to interpret and act on reports across technical and operational domains from multiple data sources. Experience in the following areas is advantageous: Familiarity with generative and agentic AI technologies, and their effective application in technical environments. Experience working within a shared services model, supporting multiple clients across various sectors. Skills in automation and scripting, with a focus on developing repeatable deployment processes using tools such as PowerShell. What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt!Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heavendonate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover Who We Are At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. OneAdvanced is one of the UK's largest business software and services companies. Based in Birmingham (The Mailbox), operating across the UK, Ireland, India, and Australia. Our secure, scalable platform, including OneAdvanced AI, our private AI service for UK organisations, powers connectivity and innovation across critical sectors. Alongside our software are our IT services, including hosting, managed services, and application modernisation. We strive to create an inclusive workplace that drives innovation and collaboration, championing diverse perspectives and ideas. Our Environmental, Social and Governance (ESG) strategy is embedded in everything we do, guiding us to create meaningful impact for our people, our customers and the planet. Join us and become part of a team that's powering the world of work and making a real difference. Learn more at
Apr 03, 2026
Full time
Join OneAdvanced Our IT Managed Services business enables customers to innovate, transform, and seize new opportunities. The Technical Operations function underpins this mission by delivering enterprise-grade, 24x7x365 technical support to mid-market clients across both public and private sectors. The Technical Operations team is integral to our ITIL v4-aligned service model, which leverages ServiceNow automation and agentic AI. We deliver a centralised, knowledge-driven shared service-engineered for speed, consistency, and technical excellence through systemised quality control and accessible, authoritative knowledge. What You Will Do Act as the named operational technical lead for a group of customers, building trust and maintaining deep familiarity with their estates, including critical infrastructure, key business services, and their interdependencies. Support ServiceNow CMDB data quality by advising on configuration item grouping, in alignment with the CSDM. Ensure estates are accurately mapped to support lifecycle awareness, operational planning, and service continuity. Routinely consult with pre-sales and account management about CIs approaching end of life and update risk registers as necessary. Maintain proactive engagement with internal delivery teams to ensure customer context is understood and reflected in the resolution of technical issues and service activity to drive service excellence and continuous improvement. Lead operational input into Change processes, representing customers in the Change Advisory Board (CAB) and ensuring changes are well-governed and documented. Contribute to root cause investigations and support Major Incident processes, working closely with ITIL-aligned functions. Ensure post-incident reviews for P1 and P2 incidents are completed with operational insight, and that customer-facing summaries are validated with estate-specific context. Provide technical governance and oversight in the review of security and penetration test findings, collaborating with relevant teams to assess risk, prioritise remediation, and define actionable next steps aligned with security best practices and customer-specific requirements. Act as the technical operations representative in customer service reviews, taking ownership of follow-up actions while effectively delegating execution and maintaining accountability for outcomes. Be an advisor to internal teams on the operational documentation required to support customer estates-ensuring that expectations around content, accuracy, and availability are clearly communicated and aligned with service needs. Provide customer context to governance reports generated by other teams. What You Will Have Exceptional communication skills-both verbal and written-with the ability to engage effectively at all levels of the organisation and articulate messages for diverse audiences. A proactive and disciplined mindset-self-motivated, resilient, and consistently focused on delivering high-quality outcomes. Strong expertise in Microsoft Active Directory domains and Azure environments. Experience with virtualisation technologies, particularly VMware vSphere and ESX. Solid understanding of networking principles and security best practices. Proven ability to resolve complex, cross-functional incidents involving infrastructure, cloud platforms, and modern workplace services. Working knowledge of ITIL processes, including Incident, Problem, Change, and Configuration Management (CMDB). Advanced analytical skills, with the ability to interpret and act on reports across technical and operational domains from multiple data sources. Experience in the following areas is advantageous: Familiarity with generative and agentic AI technologies, and their effective application in technical environments. Experience working within a shared services model, supporting multiple clients across various sectors. Skills in automation and scripting, with a focus on developing repeatable deployment processes using tools such as PowerShell. What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt!Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heavendonate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover Who We Are At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. OneAdvanced is one of the UK's largest business software and services companies. Based in Birmingham (The Mailbox), operating across the UK, Ireland, India, and Australia. Our secure, scalable platform, including OneAdvanced AI, our private AI service for UK organisations, powers connectivity and innovation across critical sectors. Alongside our software are our IT services, including hosting, managed services, and application modernisation. We strive to create an inclusive workplace that drives innovation and collaboration, championing diverse perspectives and ideas. Our Environmental, Social and Governance (ESG) strategy is embedded in everything we do, guiding us to create meaningful impact for our people, our customers and the planet. Join us and become part of a team that's powering the world of work and making a real difference. Learn more at
