We're on the lookout for an experienced Conversion Rate Optimisation (CRO) Specialist to become a key part of our talented and growing team. This role can be based from any of our offices in Stockton-on-Tees, Newcastle Upon Tyne, or Manchester City Centre. We're also open to UK-based remote working options for the right candidate, as long as you have the full right to work in the UK. The CRO Account Director will be responsible for owning their client portfolio, leading and overseeing the implementation of their CRO strategies to support the growth and profitability of their client's business. They will drive excellence while maintaining a client-first approach, ensuring strategies align with business objectives and deliver measurable impact. With a strong focus on performance, they will consistently drive improvements in website performance. Adaptability is key, as they will proactively respond to evolving client needs with a strategic mindset. Additionally, they will collaborate with internal teams to refine and enhance CRO methodologies, ensuring continuous optimisation and success. Strategy and impeccable execution is key to the role, ensuring that clients benefit from the CRO service and have a clear and transparent view of the work carried out. Key Duties & Responsibilities Client Portfolio Relationship Nurture and own the relationship of your portfolio of clients. Client Portfolio Retention By utilising your relationship with your portfolio ensure client retention is at an all time high and best in class. Promote High Standards The execution of CRO services must be of a high quality, this ensures all clients are serviced fully and efficiently and to the best of Visualsoft's ability at all times. Client Happiness Measured by NPS and client retention levels. When NPS or CSAT scores are not as desired, appropriate action must be taken leveraging your relationship and the work Visualsoft carries out. Client Results Continuously strive to produce the highest results for Visualsoft clients via CRO. Take full ownership and accountability for all results, implementing change where required to improve. CRO Strategy Ownership Devise and own best in class CRO strategies of your portfolio of clients. Ensure positive and negative results are shared across the business with relevant key stakeholders to benefit other client portfolios. Implement industry leading strategies, even first to market where beneficial. Extensive proven experience on either agency or client-side specialising in CRO Proven expertise in external CRO platforms and tools, analytics, forecasting and measurement Experience in building and executing CRO strategies, whether in-house or for clients Working to tight deadlines as a team and as an individual Client-facing experience at a senior level Client meeting experience and proven strategy presentation skills Analytical and data-driven Desirable Experience in eCommerce Experience in other digital media channels Google Data Studio Attribution Google Tag Manager Competitive basic salary with great progression options Unlimited paid holidays - yes that's not a typo! Hybrid working Medicash Cash Plan - covering everything from medical support, massages, optical, dental, a discounts platform, and extras like SkinVision and digital physiotherapy Employee Assistance Programme - access to Vivup for mental health support, financial guidance, and wellbeing resources Great working environments; our Stockton on Tees and Manchester workspaces are also dog friendly A high-performance MacBook VS Perks, have a monthly treat on us; from Amazon vouchers, Playstation credits, ASOS, H&M to Just Eat, there's something for everyone! Free breakfast, fruit, hot and cold drinks and protein shakes Friday afternoon drinks to wind down for the weekend Pension scheme to help you save for the future Cycle to work scheme Discounts across our brands Regular team social events Training & development So if you think you've got what it takes to join one of the UK's leading eCommerce providers, we'd love to hear from you. A little formality by applying you implicitly consent to us processing your personal data for review for this vacancy only. Talent Hunter Referral Bounty - £250 Help us find the right talent to join our team, and get a handsome reward in return. It couldn't be easier - if you know someone that could be an ideal candidate, either refer them directly to us or simply ask them to include your details as the referer when they apply. If they land the job with us as a direct result of your referral, you get the bounty! Visualsoft is an equal opportunities employer committed to creating a diverse and inclusive environment where employees are valued for their skills, experiences, and unique perspective. We believe passionately that a diverse workforce is central to our success so we welcome applications from all sections of the community.
Dec 17, 2025
Full time
We're on the lookout for an experienced Conversion Rate Optimisation (CRO) Specialist to become a key part of our talented and growing team. This role can be based from any of our offices in Stockton-on-Tees, Newcastle Upon Tyne, or Manchester City Centre. We're also open to UK-based remote working options for the right candidate, as long as you have the full right to work in the UK. The CRO Account Director will be responsible for owning their client portfolio, leading and overseeing the implementation of their CRO strategies to support the growth and profitability of their client's business. They will drive excellence while maintaining a client-first approach, ensuring strategies align with business objectives and deliver measurable impact. With a strong focus on performance, they will consistently drive improvements in website performance. Adaptability is key, as they will proactively respond to evolving client needs with a strategic mindset. Additionally, they will collaborate with internal teams to refine and enhance CRO methodologies, ensuring continuous optimisation and success. Strategy and impeccable execution is key to the role, ensuring that clients benefit from the CRO service and have a clear and transparent view of the work carried out. Key Duties & Responsibilities Client Portfolio Relationship Nurture and own the relationship of your portfolio of clients. Client Portfolio Retention By utilising your relationship with your portfolio ensure client retention is at an all time high and best in class. Promote High Standards The execution of CRO services must be of a high quality, this ensures all clients are serviced fully and efficiently and to the best of Visualsoft's ability at all times. Client Happiness Measured by NPS and client retention levels. When NPS or CSAT scores are not as desired, appropriate action must be taken leveraging your relationship and the work Visualsoft carries out. Client Results Continuously strive to produce the highest results for Visualsoft clients via CRO. Take full ownership and accountability for all results, implementing change where required to improve. CRO Strategy Ownership Devise and own best in class CRO strategies of your portfolio of clients. Ensure positive and negative results are shared across the business with relevant key stakeholders to benefit other client portfolios. Implement industry leading strategies, even first to market where beneficial. Extensive proven experience on either agency or client-side specialising in CRO Proven expertise in external CRO platforms and tools, analytics, forecasting and measurement Experience in building and executing CRO strategies, whether in-house or for clients Working to tight deadlines as a team and as an individual Client-facing experience at a senior level Client meeting experience and proven strategy presentation skills Analytical and data-driven Desirable Experience in eCommerce Experience in other digital media channels Google Data Studio Attribution Google Tag Manager Competitive basic salary with great progression options Unlimited paid holidays - yes that's not a typo! Hybrid working Medicash Cash Plan - covering everything from medical support, massages, optical, dental, a discounts platform, and extras like SkinVision and digital physiotherapy Employee Assistance Programme - access to Vivup for mental health support, financial guidance, and wellbeing resources Great working environments; our Stockton on Tees and Manchester workspaces are also dog friendly A high-performance MacBook VS Perks, have a monthly treat on us; from Amazon vouchers, Playstation credits, ASOS, H&M to Just Eat, there's something for everyone! Free breakfast, fruit, hot and cold drinks and protein shakes Friday afternoon drinks to wind down for the weekend Pension scheme to help you save for the future Cycle to work scheme Discounts across our brands Regular team social events Training & development So if you think you've got what it takes to join one of the UK's leading eCommerce providers, we'd love to hear from you. A little formality by applying you implicitly consent to us processing your personal data for review for this vacancy only. Talent Hunter Referral Bounty - £250 Help us find the right talent to join our team, and get a handsome reward in return. It couldn't be easier - if you know someone that could be an ideal candidate, either refer them directly to us or simply ask them to include your details as the referer when they apply. If they land the job with us as a direct result of your referral, you get the bounty! Visualsoft is an equal opportunities employer committed to creating a diverse and inclusive environment where employees are valued for their skills, experiences, and unique perspective. We believe passionately that a diverse workforce is central to our success so we welcome applications from all sections of the community.
Impression Digital Impression is a multi-award winning, high growth digital marketing agency based in Nottingham, London and Manchester. We are Digital Growth Specialists helping ambitious global brands push boundaries. We define and deliver integrated digital strategies that transform our clients from market players to market leaders. As we embark on another year of accelerated growth we're looking for a Head of Marketing to help us lead the charge. Our agency wouldn't be what it is today without our incredible people. Our diverse team encompasses expertise across the digital landscape which enables us to accelerate change and results, driving business growth faster. Our collaborative, creative and inclusive culture helps build our reputation as a leading digital employer and we are committed to nurturing and developing people to their full potential. Recognising that we are a part of something much bigger, we're on a mission to use business as a force for good. We're actively committed to creating a positive impact for our people, planet and community. The Role We are looking for a strategic Director within our Paid Media department to act as the effectiveness backbone of our team. While our Heads of service define what we do, you will define how we do it. You will be responsible for the 3-5 year vision of the department's delivery model. Your mission is to enable and empower our teams to deliver industry-leading work effectively and efficiently, ensuring we have the right skills, processes, and technology embedded into our daily workflows. This is more than an operational role - you will ensure that we develop a department that can truly enact on our agency's promises - account performance and growth. You will bridge the gap between technical innovation and practical application, ensuring our agency leads from the front when it comes to delivering industry-defining work. Key Responsibilities Delivery Effectiveness Workflow optimisation: You will proactively work with delivery teams to discover operational pain points and bottlenecks. You are responsible for identifying why a process is failing and implementing the structural changes needed to fix it. Complex Problem Solving: You will act as a senior support for our client portfolio, supporting delivery teams with complex problems and guiding them through challenging client or technical scenarios to ensure successful resolutions. Team Synergy: You are responsible for ensuring effective working relationships and collaboration within team units. You will oversee the setup of account teams to ensure they are structured to deliver as best they can, breaking down silos between roles. Continuous Improvement: You will proactively identify new areas of opportunity across the Paid Media landscape to improve delivery or output, ensuring that our initiatives lead to improved delivery of work and increased client retention. Future Vision: You will build the vision for the Paid Media team's structure and capabilities over the next 3-5 years. You will plan how we evolve our team, tools and tech and roadmap which delivery areas can be optimised, automated, or outsourced. Technology Adoption & Workflow Integration Tech Enablement: Unlike the product developers, your role is to identify and roll out tools that help the team be more effective. You will own and review the department's tool stack to ensure it supports the team's needs whilst considering cost and GP implications. Project Management & Rollout: You will act as the project manager for new tools and technology. You will ensure builds meet specifications and, crucially, oversee the rollout to ensure new tech is successfully embedded into day-to-day ways of working. Adoption & Compliance: You will be responsible for ensuring teams adopt these tools and processes. You will keep oversight of team and account usage, and support team members with challenges or feedback. Talent Capabilities & Workforce Planning Skills Strategy: You will ensure we have the right skills in place for the future. You will identify the need for technical training content and project manage its creation to close capability gaps. Team Development: You will ensure we are continuously developing the team's capabilities, striving to be the market leader by equipping our people with the tools they need to succeed. Recruitment & Resourcing: Working alongside the People Team, you will help shape job descriptions and identify suitable candidates to ensure our recruitment strategy aligns with the long-term operational vision. Commercial Leadership & Growth Client KPIs: You will track and monitor account KPIs, identifying threats or areas or opportunity, working with teams to plan a new course of action when needed. New Business: You will lead and support new business pitches across Paid Media channels, fluently demonstrating how the team, tools, and technology drive critical value for the prospective client. Client Relationships: You will build solid, long-lasting relationships with key client stakeholders, acting as a commercially astute leader who can identify potential flags or performance-related issues early. Cross-Department Collaboration: You will work collaboratively with other Directors and Heads of Department to ensure consistency of delivery across Paid Media and the wider agency. About You An Operational Leader: You have a track record of transforming how teams work. You look at a department and see opportunities for efficiency, automation, and better processes. A Change Agent: You are experienced in change management - specifically in getting large teams to adopt new tools and processes. A Strategic Planner: You can look 3-5 years into the future to predict what skills and capabilities a leading agency will need. Commercially Astute: You understand that operational efficiency drives margin. You can balance the need for robust process with the need for commercial agility. Collaborative: You can work alongside craft specialists (eg. Head of Paid Search, Head of Paid Social) to ensure their technical vision is executable in the real world. Starting salary from: £64,900 (+£6k London weighting if you are live within the Greater London area) What makes us different We are proud to be listed on the "Flexa 100" Most Flexible Companies to work for and to be officially recognised as a Great Place to Work . Alongside our amazing culture, here's what else makes us standout as a great employer: Flexible, hybrid working options - as per ways of working charter 4.5 day working week Private medical insurance with access to EAP Impression funded specialist therapy sessions, up to 6 sessions where Impression funds 50% of the cost Enhanced sick pay Access to OpenUp, a virtual therapy platform Enhanced parental leave 28 days annual leave, plus bank holiday Life leave - when something unexpected happens in your life and you need some paid leave Pregnancy loss and parental bereavement leave Compassionate leave Eye-care vouchers Opportunity to save on and spread the cost of new tech through Techscheme Travel to work scheme Railcard salary sacrifice scheme Budget for books, tools and software A full social calendar Summer and Christmas party (off-site) Chance to attend national and international conferences Top Apple equipment to use at work Savings on bikes and accessories through Cyclescheme Contributory pension schee The usual agency stuff - office dogs, drinks fridge, ping pong and foosball, tea and coffee and office snacks Diversity, Equity & Inclusion We're listening and we're learning. We're committed to embracing diversity and promoting equal opportunities, both within our teams and through the services we provide. But we know we still have work to do. Improving fairness - in our agency and our industry - is something we're passionate about, and we're committed to having the conversations, making the changes and helping other businesses to do the same. We pledge to promote equal opportunities and, as per the Equality Act 2010, will not tolerate discrimination on the grounds of: gender, gender identity, marital status, sexual orientation, race, colour, nationality, religion, age, disability, caring responsibilities or beliefs. We'll also make every effort to represent different genders, ethnicities, socio-economic backgrounds and sexualities at the events, panels and discussions we run. Strictly no recruitment agencies.
Dec 17, 2025
Full time
Impression Digital Impression is a multi-award winning, high growth digital marketing agency based in Nottingham, London and Manchester. We are Digital Growth Specialists helping ambitious global brands push boundaries. We define and deliver integrated digital strategies that transform our clients from market players to market leaders. As we embark on another year of accelerated growth we're looking for a Head of Marketing to help us lead the charge. Our agency wouldn't be what it is today without our incredible people. Our diverse team encompasses expertise across the digital landscape which enables us to accelerate change and results, driving business growth faster. Our collaborative, creative and inclusive culture helps build our reputation as a leading digital employer and we are committed to nurturing and developing people to their full potential. Recognising that we are a part of something much bigger, we're on a mission to use business as a force for good. We're actively committed to creating a positive impact for our people, planet and community. The Role We are looking for a strategic Director within our Paid Media department to act as the effectiveness backbone of our team. While our Heads of service define what we do, you will define how we do it. You will be responsible for the 3-5 year vision of the department's delivery model. Your mission is to enable and empower our teams to deliver industry-leading work effectively and efficiently, ensuring we have the right skills, processes, and technology embedded into our daily workflows. This is more than an operational role - you will ensure that we develop a department that can truly enact on our agency's promises - account performance and growth. You will bridge the gap between technical innovation and practical application, ensuring our agency leads from the front when it comes to delivering industry-defining work. Key Responsibilities Delivery Effectiveness Workflow optimisation: You will proactively work with delivery teams to discover operational pain points and bottlenecks. You are responsible for identifying why a process is failing and implementing the structural changes needed to fix it. Complex Problem Solving: You will act as a senior support for our client portfolio, supporting delivery teams with complex problems and guiding them through challenging client or technical scenarios to ensure successful resolutions. Team Synergy: You are responsible for ensuring effective working relationships and collaboration within team units. You will oversee the setup of account teams to ensure they are structured to deliver as best they can, breaking down silos between roles. Continuous Improvement: You will proactively identify new areas of opportunity across the Paid Media landscape to improve delivery or output, ensuring that our initiatives lead to improved delivery of work and increased client retention. Future Vision: You will build the vision for the Paid Media team's structure and capabilities over the next 3-5 years. You will plan how we evolve our team, tools and tech and roadmap which delivery areas can be optimised, automated, or outsourced. Technology Adoption & Workflow Integration Tech Enablement: Unlike the product developers, your role is to identify and roll out tools that help the team be more effective. You will own and review the department's tool stack to ensure it supports the team's needs whilst considering cost and GP implications. Project Management & Rollout: You will act as the project manager for new tools and technology. You will ensure builds meet specifications and, crucially, oversee the rollout to ensure new tech is successfully embedded into day-to-day ways of working. Adoption & Compliance: You will be responsible for ensuring teams adopt these tools and processes. You will keep oversight of team and account usage, and support team members with challenges or feedback. Talent Capabilities & Workforce Planning Skills Strategy: You will ensure we have the right skills in place for the future. You will identify the need for technical training content and project manage its creation to close capability gaps. Team Development: You will ensure we are continuously developing the team's capabilities, striving to be the market leader by equipping our people with the tools they need to succeed. Recruitment & Resourcing: Working alongside the People Team, you will help shape job descriptions and identify suitable candidates to ensure our recruitment strategy aligns with the long-term operational vision. Commercial Leadership & Growth Client KPIs: You will track and monitor account KPIs, identifying threats or areas or opportunity, working with teams to plan a new course of action when needed. New Business: You will lead and support new business pitches across Paid Media channels, fluently demonstrating how the team, tools, and technology drive critical value for the prospective client. Client Relationships: You will build solid, long-lasting relationships with key client stakeholders, acting as a commercially astute leader who can identify potential flags or performance-related issues early. Cross-Department Collaboration: You will work collaboratively with other Directors and Heads of Department to ensure consistency of delivery across Paid Media and the wider agency. About You An Operational Leader: You have a track record of transforming how teams work. You look at a department and see opportunities for efficiency, automation, and better processes. A Change Agent: You are experienced in change management - specifically in getting large teams to adopt new tools and processes. A Strategic Planner: You can look 3-5 years into the future to predict what skills and capabilities a leading agency will need. Commercially Astute: You understand that operational efficiency drives margin. You can balance the need for robust process with the need for commercial agility. Collaborative: You can work alongside craft specialists (eg. Head of Paid Search, Head of Paid Social) to ensure their technical vision is executable in the real world. Starting salary from: £64,900 (+£6k London weighting if you are live within the Greater London area) What makes us different We are proud to be listed on the "Flexa 100" Most Flexible Companies to work for and to be officially recognised as a Great Place to Work . Alongside our amazing culture, here's what else makes us standout as a great employer: Flexible, hybrid working options - as per ways of working charter 4.5 day working week Private medical insurance with access to EAP Impression funded specialist therapy sessions, up to 6 sessions where Impression funds 50% of the cost Enhanced sick pay Access to OpenUp, a virtual therapy platform Enhanced parental leave 28 days annual leave, plus bank holiday Life leave - when something unexpected happens in your life and you need some paid leave Pregnancy loss and parental bereavement leave Compassionate leave Eye-care vouchers Opportunity to save on and spread the cost of new tech through Techscheme Travel to work scheme Railcard salary sacrifice scheme Budget for books, tools and software A full social calendar Summer and Christmas party (off-site) Chance to attend national and international conferences Top Apple equipment to use at work Savings on bikes and accessories through Cyclescheme Contributory pension schee The usual agency stuff - office dogs, drinks fridge, ping pong and foosball, tea and coffee and office snacks Diversity, Equity & Inclusion We're listening and we're learning. We're committed to embracing diversity and promoting equal opportunities, both within our teams and through the services we provide. But we know we still have work to do. Improving fairness - in our agency and our industry - is something we're passionate about, and we're committed to having the conversations, making the changes and helping other businesses to do the same. We pledge to promote equal opportunities and, as per the Equality Act 2010, will not tolerate discrimination on the grounds of: gender, gender identity, marital status, sexual orientation, race, colour, nationality, religion, age, disability, caring responsibilities or beliefs. We'll also make every effort to represent different genders, ethnicities, socio-economic backgrounds and sexualities at the events, panels and discussions we run. Strictly no recruitment agencies.
DirectorofSales&Marketing-Experiential,Immersive&CreativeProduction We're working with a well-established experiential and immersive production agency as they hire a Director of Sales & Marketing to lead their full commercial function. This is a senior strategic role overseeing sales, business development, marketing, sponsorship, and the commercial success of their immersive events portfolio. You'll be responsible for driving revenue growth, elevating market presence, and ensuring all commercial teams operate as one cohesive engine. This includes leading the sales strategy, shaping marketing direction, and connecting the dots between Business Development, Marketing, Account Management, and the wider creative and production departments. Responsibilities: Shape and deliver the company's commercial and sales strategy, driving revenue growth across experiential builds, installations, and immersive events. Lead, mentor, and develop teams across sales, BD, and marketing, ensuring they work collaboratively toward shared commercial goals. Oversee the full sales pipeline - lead generation, pitching, proposals, negotiation, and closing - ensuring strong conversion rates at every stage. Build and maintain relationships with brands, agencies, venues, sponsors, tourism bodies, and cultural partners. Develop commercial packages for immersive experiences, including sponsorship models, pricing structures, group sales, and corporate hire opportunities. Work closely with creative and production teams to shape sellable concepts, ensure feasibility, and align commercial expectations with delivery. Own the marketing strategy, overseeing digital campaigns, social content, PR, paid activity, and CRM to support both brand awareness and revenue targets. Ensure marketing, BD, and account management are aligned, with clear handovers and a unified approach to client acquisition and retention. Use data, forecasting, and market insight to refine targeting, pricing, and campaign strategies. About you: Senior commercial, sales, or marketing leadership experience within experiential, events, creative production, or related sector. Strong track record of revenue growth, pipeline leadership, and building high-performing teams. Excellent communicator and relationship builder with experience working across multiple stakeholder groups. Strategic, commercially sharp, and able to translate creative ideas into clear, sellable offerings. Comfortable in a fast paced, hands on, creative environment. DNA is committed to promoting a diverse and inclusive community and welcomes applications from candidates of all backgrounds. Although we try to respond to all applications, unfortunately, due to the high number we receive, we are unable to respond to all of those who are unsuccessful. We offer up to £250 in vouchers for any referrals who pass their probationary period, so if you know anyone who might be interested please forward the link to the job advert to them. Be the first to know about our latest roles by following us on LinkedIn, Twitter and Facebook. DNA Recruit delivers dynamic recruitment, search and talent solutions and provides insight, knowledge, and credible introductions necessary for client-side and agency roles. We specialise in New Business, Account and Project Management, Strategy and Planning, Events, Experiential, Creative and User Experience Design, Technology, Product, Marketing and Data roles in permanent, contract and freelance recruitment, search and selection, talent advisory and consulting across the UK and globally.
Dec 16, 2025
Full time
DirectorofSales&Marketing-Experiential,Immersive&CreativeProduction We're working with a well-established experiential and immersive production agency as they hire a Director of Sales & Marketing to lead their full commercial function. This is a senior strategic role overseeing sales, business development, marketing, sponsorship, and the commercial success of their immersive events portfolio. You'll be responsible for driving revenue growth, elevating market presence, and ensuring all commercial teams operate as one cohesive engine. This includes leading the sales strategy, shaping marketing direction, and connecting the dots between Business Development, Marketing, Account Management, and the wider creative and production departments. Responsibilities: Shape and deliver the company's commercial and sales strategy, driving revenue growth across experiential builds, installations, and immersive events. Lead, mentor, and develop teams across sales, BD, and marketing, ensuring they work collaboratively toward shared commercial goals. Oversee the full sales pipeline - lead generation, pitching, proposals, negotiation, and closing - ensuring strong conversion rates at every stage. Build and maintain relationships with brands, agencies, venues, sponsors, tourism bodies, and cultural partners. Develop commercial packages for immersive experiences, including sponsorship models, pricing structures, group sales, and corporate hire opportunities. Work closely with creative and production teams to shape sellable concepts, ensure feasibility, and align commercial expectations with delivery. Own the marketing strategy, overseeing digital campaigns, social content, PR, paid activity, and CRM to support both brand awareness and revenue targets. Ensure marketing, BD, and account management are aligned, with clear handovers and a unified approach to client acquisition and retention. Use data, forecasting, and market insight to refine targeting, pricing, and campaign strategies. About you: Senior commercial, sales, or marketing leadership experience within experiential, events, creative production, or related sector. Strong track record of revenue growth, pipeline leadership, and building high-performing teams. Excellent communicator and relationship builder with experience working across multiple stakeholder groups. Strategic, commercially sharp, and able to translate creative ideas into clear, sellable offerings. Comfortable in a fast paced, hands on, creative environment. DNA is committed to promoting a diverse and inclusive community and welcomes applications from candidates of all backgrounds. Although we try to respond to all applications, unfortunately, due to the high number we receive, we are unable to respond to all of those who are unsuccessful. We offer up to £250 in vouchers for any referrals who pass their probationary period, so if you know anyone who might be interested please forward the link to the job advert to them. Be the first to know about our latest roles by following us on LinkedIn, Twitter and Facebook. DNA Recruit delivers dynamic recruitment, search and talent solutions and provides insight, knowledge, and credible introductions necessary for client-side and agency roles. We specialise in New Business, Account and Project Management, Strategy and Planning, Events, Experiential, Creative and User Experience Design, Technology, Product, Marketing and Data roles in permanent, contract and freelance recruitment, search and selection, talent advisory and consulting across the UK and globally.
SB Media Group is the home of Supercar Blondie, we are the world's leading automotive entertainment media brand. Having started out as a female founded, single social influencer we've evolved into a dynamic, creator-led global media brand with over 120million followers generating 1.5billion views every month, publishing content across all digital & social channels. We're on a mission to make the inaccessible, accessible & entertaining, for an aspirational male audience. As an Client & Agency Partnerships Manager, you'll play a key role in driving revenue by managing and growing relationships with media agencies, automotive advertisers and brands looking to reach our highly engaged global audience. You'll handle incoming briefs, develop proactive opportunities, support the wider sales team, and help establish SB Media as a trusted, premium media partner. You'll sell social-first branded content, sponsorships, multimedia partnerships and display solutions that solve client challenges and deliver impact. Experience within a media owner, publisher, or agency environment is essential, with a strong understanding of how to build relationships, manage pipelines, and navigate a fast-paced, competitive marketplace. Experience working with social-first content partnerships is a bonus. What you'll be doing Managing and growing relationships across your patch of agencies and direct advertisers to drive a steady flow of briefs and opportunities. Supporting the development of proactive sales strategies and helping plan agency roadshows, lunch & learns and attendance at trade events. Maintaining consistent weekly output of f2f meetings, calls and outreach with agency planners/buyers and brand-side decision makers. Tailoring existing sales materials and presentations using relevant data and insights to create compelling proposals. Managing your pipeline, forecasting accurately and contributing to overall team revenue targets. Working closely with internal teams to deliver best-in-class responses that answer client objectives and drive creative solutions. Gathering client and market feedback to help shape new ideas, products and revenue opportunities for the wider business. What you'll have Experience selling to media agencies and/or directly to brands, with solid existing relationships you can build on. Ability to write and deliver persuasive, insight-led proposals that win business. Strong understanding of social platforms and the digital advertising landscape. Confidence using data and insights to strengthen creative strategies and ensure proposals meet client goals. Experience in prospecting, networking, negotiation and supporting deal closure. Intellectual curiosity, an entrepreneurial mindset and a positive, proactive approach. A collaborative spirit, you enjoy working with others to solve problems and create standout work. Strong presentation and communication skills, with the ability to influence stakeholders at all levels. Comfortable asking smart questions, answering challenging ones and navigating complex client needs. Important Info Before You Apply We're gearing up for a Q1 2026 start, and we can't wait to find the right person to join the team. Applications close 24 December 2025, and we'll kick off interviews w/c 5 January 2026. We're proud to offer flexibility, if you're looking for a 4-day week or flexible hours, we're absolutely open to it. Let's talk about what works best for you. You'll have the freedom to work from anywhere in the UK. We have offices in London and Manchester, plus a fully remote setup. Our clients are global, so we welcome talent with strong connections wherever you're based. We offer a competitive salary of £45,000-£55,000 plus uncapped commission of up to 55% (35% OTE) giving you the earning potential to truly reward your success. What to Expect From the Interview Process HR Screening - a friendly chat with our People team First Stage - meet our Head of Sales Second Stage - bring your ideas to life with a short presentation, followed by a joint interview with the Head of Sales and the Agency & Client Director
Dec 16, 2025
Full time
SB Media Group is the home of Supercar Blondie, we are the world's leading automotive entertainment media brand. Having started out as a female founded, single social influencer we've evolved into a dynamic, creator-led global media brand with over 120million followers generating 1.5billion views every month, publishing content across all digital & social channels. We're on a mission to make the inaccessible, accessible & entertaining, for an aspirational male audience. As an Client & Agency Partnerships Manager, you'll play a key role in driving revenue by managing and growing relationships with media agencies, automotive advertisers and brands looking to reach our highly engaged global audience. You'll handle incoming briefs, develop proactive opportunities, support the wider sales team, and help establish SB Media as a trusted, premium media partner. You'll sell social-first branded content, sponsorships, multimedia partnerships and display solutions that solve client challenges and deliver impact. Experience within a media owner, publisher, or agency environment is essential, with a strong understanding of how to build relationships, manage pipelines, and navigate a fast-paced, competitive marketplace. Experience working with social-first content partnerships is a bonus. What you'll be doing Managing and growing relationships across your patch of agencies and direct advertisers to drive a steady flow of briefs and opportunities. Supporting the development of proactive sales strategies and helping plan agency roadshows, lunch & learns and attendance at trade events. Maintaining consistent weekly output of f2f meetings, calls and outreach with agency planners/buyers and brand-side decision makers. Tailoring existing sales materials and presentations using relevant data and insights to create compelling proposals. Managing your pipeline, forecasting accurately and contributing to overall team revenue targets. Working closely with internal teams to deliver best-in-class responses that answer client objectives and drive creative solutions. Gathering client and market feedback to help shape new ideas, products and revenue opportunities for the wider business. What you'll have Experience selling to media agencies and/or directly to brands, with solid existing relationships you can build on. Ability to write and deliver persuasive, insight-led proposals that win business. Strong understanding of social platforms and the digital advertising landscape. Confidence using data and insights to strengthen creative strategies and ensure proposals meet client goals. Experience in prospecting, networking, negotiation and supporting deal closure. Intellectual curiosity, an entrepreneurial mindset and a positive, proactive approach. A collaborative spirit, you enjoy working with others to solve problems and create standout work. Strong presentation and communication skills, with the ability to influence stakeholders at all levels. Comfortable asking smart questions, answering challenging ones and navigating complex client needs. Important Info Before You Apply We're gearing up for a Q1 2026 start, and we can't wait to find the right person to join the team. Applications close 24 December 2025, and we'll kick off interviews w/c 5 January 2026. We're proud to offer flexibility, if you're looking for a 4-day week or flexible hours, we're absolutely open to it. Let's talk about what works best for you. You'll have the freedom to work from anywhere in the UK. We have offices in London and Manchester, plus a fully remote setup. Our clients are global, so we welcome talent with strong connections wherever you're based. We offer a competitive salary of £45,000-£55,000 plus uncapped commission of up to 55% (35% OTE) giving you the earning potential to truly reward your success. What to Expect From the Interview Process HR Screening - a friendly chat with our People team First Stage - meet our Head of Sales Second Stage - bring your ideas to life with a short presentation, followed by a joint interview with the Head of Sales and the Agency & Client Director
Head of Marketplaces Location: Stockton on Tees, Newcastle Upon Tyne, Manchester. Hybrid (3 days in office, 2 remote however, for the right person, we'd consider alternative arrangements) Contract Type: Permanent Hours: Full time Salary: Competitive Build a Leading Marketplace Service and Drive Explosive Growth Visualsoft is a leading digital agency renowned for delivering exceptional results in e-commerce and digital marketing. We're seeking a dynamic and experienced Head of Marketplaces to spearhead the creation and growth of our marketplaces department. This is a unique opportunity and a high-impact role where you'll have the opportunity to shape the strategy, build and mentor your own team of marketplace specialists, and drive significant revenue growth and profitability on platforms like Amazon, eBay, and hundreds of others for our clients. A key aspect of this role will be collaborating closely with our sales team, providing marketplace expertise during pitches, and ensuring seamless onboarding of new clients through to the retention and delight of clients. Your Role: As the Head of Marketplaces, you will be the strategic and commercial leader responsible for the growth and performance of our client-facing marketplace division. You will lead and develop a team of marketplace professionals, providing them with the guidance and support they need to excel. Your focus will be on driving client growth and satisfaction through the development and execution of effective marketplace strategies, maximising efficiency, and establishing Visualsoft's reputation as a leader in delivering exceptional marketplace services through the talent and success of your team. Key Responsibilities: Commercial Leadership: Drive revenue growth and profitability through effective marketplace strategies and ownership of commercial targets. Team Leadership: Build, mentor, and inspire a high-performing marketplace team, fostering collaboration and innovation. Client Strategy: Develop tailored marketplace strategies, maintain strong client relationships, and act as a trusted advisor. Amazon & Marketplace Expertise: Optimize performance across Amazon and other marketplaces, including SEO, PPC, promotions, content, and selling strategy. Marketplace Expansion: Identify new marketplace opportunities and manage integration of new channels. Sales Collaboration: Support sales teams with marketplace expertise, pitches, and client handovers. Technology & Automation: Implement and optimize marketplace tools to streamline processes and improve efficiency. Data & Insights: Use data analysis to monitor KPIs, identify trends, and optimize campaign performance. Innovation: Stay ahead of marketplace trends, applying best practices and innovative strategies. Requirements: Experience: Proven success in marketplace leadership, scaling strategies, managing teams, and driving revenue growth. Leadership & Management: Strong ability to mentor, inspire, and develop teams while fostering accountability. Strategic & Commercial Acumen: Skilled in strategic thinking, problem-solving, and understanding commercial drivers. Communication: Excellent interpersonal, presentation, and negotiation skills for clients, partners, and teams. Industry Knowledge: Deep understanding of marketplaces, technologies, and best practices. Data-Driven: Strong analytical skills to interpret data and generate actionable insights. Business Development: Experience identifying opportunities, supporting sales, and driving partnerships. Tech-Savvy: Awareness of emerging technologies, including AI, to improve efficiency and results. Results-Oriented & Resilient: Focused on achieving goals, thriving in fast-paced, evolving environments, and embracing change. Benefits Competitive basic salary with great progression options Unlimited paid holidays - yes, that's not a typo! Hybrid working Medicash Cash Plan covering everything from medical support, massages, optical, dental, a discounts platform, and extras like SkinVision and digital physiotherapy. Cash back up to £995 per year, completely paid for by us! Employee Assistance Programme access to Vivup for mental health support, financial guidance, and wellbeing resources Great working environments; our Stockton on Tees and Manchester workspaces are also dog-friendly A high-performance MacBook VS Perks, have a monthly treat on us; from Amazon vouchers, PlayStation credits, ASOS, H&M to Just Eat, there's something for everyone! Free breakfast, fruit, hot and cold drinks and protein shakes Friday afternoon drinks to wind down for the weekend Pension scheme to help you save for the future Cycle to work scheme Discounts across our brands Regular team social events Training & development So if you think youve got what it takes to join one of the UKs leading eCommerce agencies, wed love to hear from you. A little formality by applying, you implicitly consent to us processing your personal data for review for this vacancy only. Visualsoft does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. You may also have experience in the following: Head of Marketplaces, Marketplace Manager, Marketplace Director, E-commerce Marketplace Lead, Amazon Marketplace Manager, Amazon Account Director, Marketplace Growth Manager, E-commerce Director, Head of E-commerce, Marketplace Operations Manager, Marketplace Strategy Manager, Digital Commerce Manager, Head of Digital Marketplaces, Marketplace Performance Manager, Marketplace Commercial Manager REF- JBRP1_UKTJ
Dec 12, 2025
Full time
Head of Marketplaces Location: Stockton on Tees, Newcastle Upon Tyne, Manchester. Hybrid (3 days in office, 2 remote however, for the right person, we'd consider alternative arrangements) Contract Type: Permanent Hours: Full time Salary: Competitive Build a Leading Marketplace Service and Drive Explosive Growth Visualsoft is a leading digital agency renowned for delivering exceptional results in e-commerce and digital marketing. We're seeking a dynamic and experienced Head of Marketplaces to spearhead the creation and growth of our marketplaces department. This is a unique opportunity and a high-impact role where you'll have the opportunity to shape the strategy, build and mentor your own team of marketplace specialists, and drive significant revenue growth and profitability on platforms like Amazon, eBay, and hundreds of others for our clients. A key aspect of this role will be collaborating closely with our sales team, providing marketplace expertise during pitches, and ensuring seamless onboarding of new clients through to the retention and delight of clients. Your Role: As the Head of Marketplaces, you will be the strategic and commercial leader responsible for the growth and performance of our client-facing marketplace division. You will lead and develop a team of marketplace professionals, providing them with the guidance and support they need to excel. Your focus will be on driving client growth and satisfaction through the development and execution of effective marketplace strategies, maximising efficiency, and establishing Visualsoft's reputation as a leader in delivering exceptional marketplace services through the talent and success of your team. Key Responsibilities: Commercial Leadership: Drive revenue growth and profitability through effective marketplace strategies and ownership of commercial targets. Team Leadership: Build, mentor, and inspire a high-performing marketplace team, fostering collaboration and innovation. Client Strategy: Develop tailored marketplace strategies, maintain strong client relationships, and act as a trusted advisor. Amazon & Marketplace Expertise: Optimize performance across Amazon and other marketplaces, including SEO, PPC, promotions, content, and selling strategy. Marketplace Expansion: Identify new marketplace opportunities and manage integration of new channels. Sales Collaboration: Support sales teams with marketplace expertise, pitches, and client handovers. Technology & Automation: Implement and optimize marketplace tools to streamline processes and improve efficiency. Data & Insights: Use data analysis to monitor KPIs, identify trends, and optimize campaign performance. Innovation: Stay ahead of marketplace trends, applying best practices and innovative strategies. Requirements: Experience: Proven success in marketplace leadership, scaling strategies, managing teams, and driving revenue growth. Leadership & Management: Strong ability to mentor, inspire, and develop teams while fostering accountability. Strategic & Commercial Acumen: Skilled in strategic thinking, problem-solving, and understanding commercial drivers. Communication: Excellent interpersonal, presentation, and negotiation skills for clients, partners, and teams. Industry Knowledge: Deep understanding of marketplaces, technologies, and best practices. Data-Driven: Strong analytical skills to interpret data and generate actionable insights. Business Development: Experience identifying opportunities, supporting sales, and driving partnerships. Tech-Savvy: Awareness of emerging technologies, including AI, to improve efficiency and results. Results-Oriented & Resilient: Focused on achieving goals, thriving in fast-paced, evolving environments, and embracing change. Benefits Competitive basic salary with great progression options Unlimited paid holidays - yes, that's not a typo! Hybrid working Medicash Cash Plan covering everything from medical support, massages, optical, dental, a discounts platform, and extras like SkinVision and digital physiotherapy. Cash back up to £995 per year, completely paid for by us! Employee Assistance Programme access to Vivup for mental health support, financial guidance, and wellbeing resources Great working environments; our Stockton on Tees and Manchester workspaces are also dog-friendly A high-performance MacBook VS Perks, have a monthly treat on us; from Amazon vouchers, PlayStation credits, ASOS, H&M to Just Eat, there's something for everyone! Free breakfast, fruit, hot and cold drinks and protein shakes Friday afternoon drinks to wind down for the weekend Pension scheme to help you save for the future Cycle to work scheme Discounts across our brands Regular team social events Training & development So if you think youve got what it takes to join one of the UKs leading eCommerce agencies, wed love to hear from you. A little formality by applying, you implicitly consent to us processing your personal data for review for this vacancy only. Visualsoft does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. You may also have experience in the following: Head of Marketplaces, Marketplace Manager, Marketplace Director, E-commerce Marketplace Lead, Amazon Marketplace Manager, Amazon Account Director, Marketplace Growth Manager, E-commerce Director, Head of E-commerce, Marketplace Operations Manager, Marketplace Strategy Manager, Digital Commerce Manager, Head of Digital Marketplaces, Marketplace Performance Manager, Marketplace Commercial Manager REF- JBRP1_UKTJ