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At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! Location: London About the Department Customer Success Managers, Account Executives, Business Development Representatives, Solution Engineers, and Sales Operations - all working together to help our customers solve their business challenges by adopting Cloudflare while creating the revenue streams that help the company provide free service to millions in our community. What you'll do You will be responsible for ensuring the success of Cloudflare's Enterprise customers and managing all of their post-sale experiences. You will bring strong relationship-building experience, product knowledge, project management and organizational skills, as well as a high degree of empathy to ensure the customer's satisfaction with Cloudflare's services. You will maintain a deep understanding of our solutions and present to customers about the most relevant features/functionality for their specific business needs. You will act as the primary point of contact for Cloudflare customers and will be "the face of the business". You will act as an internal escalation point for customer requests including: technical questions, contract questions, and other account-related questions. You will advocate for customers internally and balance the needs of the customer with the business needs of Cloudflare. You will own your book of business and will be responsible for delivering results on KPIs including revenue retention. This is driven through demonstrating the value of the products and services provided to the customer's business via quarterly reviews. To success you will need to: Manage the customer lifecycle post-contract, identifying and communicating relevant features and functionality to support specific business needs. Foster strong relationships with customers and internal teams to find solutions to problems and ensure customer satisfaction. Lead retention efforts by demonstrating the value Cloudflare's products and services provide, through all suitable interactions. Coordinate and execute business reviews, delivering insights and recommendations to ensure customer alignment with business objectives. Leverage customer data to uncover potential risks and expansion opportunities, supporting growth and long-term retention. Work collaboratively with Product, Engineering, Marketing, and other internal teams to resolve customer business issues to drive customer business outcomes. Communicate and escalate potential customer issues through the appropriate channels to ensure timely resolution. Triage and manage inbound inquiries, gathering necessary detail for internal follow-up. Identify areas for improvement with internal processes. Required skills, knowledge and experience Strong communication skills in English (verbal and written) Bachelor degree required, Master degree is a plus 5+ years of experience in post-sales customer-facing roles in enterprise SaaS businesses, ideally in Customer Success Management Strong understanding of computer networking, application and network security, and "how the internet works" Strong relationship-building skills and experience working with high value enterprise-level customers. Strong organizational skills with a proven ability to prioritize and multitask in a dynamic environment, and to perform under pressure Excellent interpersonal communication and presentation skills. Experience with customer negotiations and handling difficult customer conversations High degree of empathy and a customer-centric mindset to ensure our customers' success and satisfaction. What Makes Cloudflare Special? We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you'd like to be a part of? We'd love to hear from you! This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at or via mail at 101 Townsend St. San Francisco, CA 94107. Apply for this job indicates a required field First Name Last Name Email Phone Country Phone Location (City) Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Legal Name (if different than above) Would you like to include your LinkedIn profile, personal website or blog? How did you hear about this job? 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Assistant Store Manager - Sutton Coldfield Retail Park (N111946) Job details: Location Sutton Coldfield; Contract Type Temp; Job Schedule Full time; Contract End 30/01/2027; Salary from £28,865; Posting Date 28/01/2026; Apply Before 18/02/2026 About the Role: To be a successful Assistant Store Manager you will: Support the Store Manager in managing and inspiring your team to be at their best, and stepping up to cover the store when needed Create an atmosphere where delivering amazing service, achieving performance targets and accurate stock processes is at the core of everything you do, in an environment which is commercial, operationally efficient and safe Demonstrate a hands-on approach for all operational and commercial activities by working alongside the team Ensure communication is up-to-date and accurate at all times in order to meet business needs We'll offer amazing benefits (see list further below) About You: You are passionate about our customers, our people and our products. This passion and energetic approach to work inspires others, creating a great working atmosphere and team spirit You have exceptional commercial understanding, with the know how to create a fantastic shopping experience for our customers A team player who works at their best in a results driven, fast paced and challenging environment. You adapt to change quickly and can successfully bring the rest of the team on board with the new objectives A great communicator and can work naturally with people at all levels. You stay calm and approachable even under pressure - always realistic with your expectations of others Confidently problem solve, make sound business decisions, challenge processes and generate innovative ideas to take the business forward Experienced in leading and coaching a high performing team and effectively dealing with people issues An effective multi tasker who can plan, organise and prioritise your workload In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment. This role is not one we would typically consider for sponsorship under the Skilled Worker route due to, for example, the relevant Home Office requirements on skills level, not being met. Candidates are therefore encouraged to consider their own right to work options without Next sponsorship. What's Next Press the apply button now to start your application. Once you have applied for the job, we will initially consider your skills and experience based on your application. If you match our criteria we will be in touch to arrange a Telephone or Video Interview to find out more about your job history and more about you as a person. The next stage would be an in store assessment. In order to apply for this position you must not have had an unsuccessful application for a similar role in 6 months. Benefits Fantastic rewards for doing a great job and achieving great results 25% off most NEXT, MADE , Lipsy , Gap and Victoria's Secret products ( when purchased through NEXT) 10% off most partner brands & up to 15% off Branded Beauty Sharesave Scheme 60% off a generous (optional) working wardrobe allowance to buy clothes to wear for work (minimum 6 week contract) Early VIP access to sale stock Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform Access to fantastic discounts at our Staff Shops Access a digital GP and other free health and wellbeing services Life assurance You can register for a discounted health plan for you and your family Financial Wellbeing - Save, track and enhance your financial wellbeing Apprenticeship - Earn, learn and gain a qualification (England stores only) Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store Support Networks - Access to Network Groups to empower and celebrate each other Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more Conditions apply to all benefits. These benefits are discretionary and subject to change. We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email (please include 'Workplace Adjustments' in the subject line), or call us on / (line opening times are Monday to Thursday 9am - 5pm; Friday 9am - 4.45pm; Saturday 9am - 5pm & Sunday 9am - 4pm. Excludes bank holidays).

An excellent opportunity has arisen for an experienced, RICS qualified and driven individual to join a growing and ambitious business as a Senior Surveyor/Associate Partner in our Commercial Management team. The Commercial Management team is a fully integrated management offering based in our London office. The team acts for a wide variety of landlord clients, from family trusts to one of the UK's largest retailers, and in the main property sectors of retail, office and industrial, working closely with the rating, leasing, building consultancy and residential management teams on mixed-use buildings and portfolios. With support from the Head of Commercial Property Management, you will be responsible for managing your own portfolio of properties, spread across asset classes, on behalf of a number of clients. Assist the Head of Commercial Property Management in business development and fee generation through internal referrals and new business. Support the Head of Commercial Property Management in managing the team, giving guidance and support to junior surveyors in the team. Foster and develop internal relationships across teams such as Facilities Management and Client Accountants. Responsibilities Portfolio Management Take full responsibility for managing your own portfolio of properties, ensuring efficient operations and compliance with client requirements. Maintain proactive communication with tenants, anticipate and resolve issues promptly, and ensure services are delivered within agreed service charge budgets. Conduct regular property inspections to monitor standards and compliance. Health & Safety Work with internal teams to ensure all properties under management comply with health and safety obligations, internal standards, and RICS guidelines. Undertake regular inspections and implement corrective actions where necessary. Financial & Budgetary Control Prepare annual service charge budgets in line with RICS Practice Statements and company procedures. Collaborate with Facilities Management and Client Accounting teams to monitor and manage expenditure throughout the year, ensuring that supplier invoices are paid in a timely manner and funding shortfalls are minimised and managed effectively. Oversee collection of all sums due under leases, including rent, service charges, and insurance. Lease & Data Management Monitor key lease events such as break options, rent reviews, and renewals, ensuring timely action. Manage occupier applications under the lease (e.g., licences to assign, alter, or underlet) efficiently and in compliance with leases, procedures and statutory obligations. Maintain accurate property and lease data, ensuring timely updates to systems. Client Engagement & Reporting Prepare high-quality client reports in a timely manner ahead of scheduled meetings. Attend monthly and quarterly management meetings, as well as ad hoc meetings requested by clients. Business Development & Team Support Assist the Head of Commercial Property Management in generating new business through internal referrals and external networking. Support team management by providing guidance to junior surveyors and fostering collaboration across teams such as Facilities Management and Client Accounting. Build and maintain strong internal relationships to promote integrated service delivery. MRICS qualified Commercial property management experience Proven experience within commercial property management department, with client facing responsibilities. Extensive experience of setting service charge budgets, monitoring expenditure and reconciling end of year accounts. Proven ability to interpret and implement policies, procedures, and legislation relevant to commercial property management / surveying. Good knowledge of Landlord and Tenant legislation. Proven ability to manage multiple tasks, prioritise activities, and achieve desired outcomes. Proven track record of effective communication with individuals at all levels. Experience of using TRAMPS (preferred) or similar property management accounting system. Working collaboratively within a team and across functions. Experience of delegating appropriate tasks to junior surveyors and aiding them with their development. Holidays: 27 days - increase in line with length of service to a maximum of 30 days Private medical insurance Hybrid working - to give you the flexibility you need Enhanced auto enrolment pension scheme - to help you save for the future Life assurance - to protect your loved ones should the worst happen Interest free season ticket loans Cycle to work scheme - discounted bicycles Flu and eye care vouchers - to keep you healthy Employee Assistance Programme - 24/7 health & wellbeing support Remote GP app - to give you and your family access to medical experts quickly Platform hosting 1000s of discounts at your favourite retailers, restaurants, supermarkets, leisure & days out venues, gyms and more Family & wellbeing policy - including enhanced maternity pay, menopause support, neurodiversity support, carer support, company sick pay and much more Plus a Flexible benefits policy that allows you to pick and choose additional benefits as below: Purchasing up to 5 days additional holiday Discounted gym membership Discounted dental insurance Discounted private medical insurance Discounted critical health insurance and more We recognise that diversity in all its forms including but not limited to race, gender, age, sexual orientation, disability, and background - enriches our workplace and enhances our ability to serve our clients and community effectively. Our goal is to create a culture where everyone feels empowered to bring their authentic selves to work, knowing their unique perspectives are welcomed and appreciated. We actively seek applicants from all backgrounds and want you to get in touch even if you don't have all the skills we have asked for - we will support you with the development you need. Recruitment agencies Cluttons will only pay agency fees where a signed agreement is in place and the agency has been instructed by a member of our HR team. We do not accept speculative or unsolicited CVs from any third party, including recruitment agencies. Any CVs submitted to Cluttons or any of our employees outside of our formal recruitment process, including those sent directly to hiring managers or other employees, will be deemed unsolicited and will not be eligible for any agency fees.

Role overview The Store Manager oversees daily operations, drives sales performance, manages a team of motivated employees, and ensures exceptional customer service to achieve business goals. Responsibilities Effectively running all store operations to ensure meeting or exceeding sales & KPI targets, set clear sales goals, track performances whilst evolving processes to ensure continuous store growth. Create and maintain colleague schedules to ensure proper coverage and productivity. Creating a positive team culture through recruiting, training and continuously developing your team. Building a motivated and high performing team, increasing chances of store success. Analysing sales data and financial reports to make quick and well-informed decisions, identifying and responding to areas of opportunity Operationally & Commercially. Develop and implement strategies to meet and exceed sales targets. Attract, engage and motivate customers into making purchases by using the latest visual merchandising techniques. Ensuring merchandise displays are attractive and align to brand guidelines. Ensure your teams are delivering the highest level of service in store in order to achieve a positive net promoter score (NPS). Address customer inquiries, feedback, and complaints in a timely and professional manner. Drive existing customer loyalty programs and promotions to enhance customer engagement. Maintain compliance with company policies, procedures, and regulatory requirements. Monitor and control store expenses to stay within budget. Ensure the store complies with health & safety regulations. Role objectives and KPI's Contribute to achieving or exceeding the stores monthly sales target. Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT. Achieve upselling or cross-selling targets. Maintain a high Net Promotor Score. Ensure stock accuracy during store Audits. Ensure all new colleagues complete mandatory training required. Ensure employee satisfaction stores or engagement survey results meet or exceed company benchmarks. Ensure operational costs are kept within the allocated budget. Skills and Experience Previous management experience in a fast paced Retail/ Customer Facing environment. Passionate about retail & hold a good understanding of the latest trends and our competitors. Hold strong leadership skills & have previous experience of coaching and developing a strong team. Strong communication skills. Proven track record of managing and exceeding sales targets and KPI's. Have experience in analysing reports & making commercial decisions. Keen eye for detail & commerciality. Previous experience within visual merchandising would be advantageous. Promote JD Group values to internal and external stakeholders. Benefits Quarterly discretionary bonus schemes. Company discount of 30% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors). Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health). Access to digital health and well-being services through our benefits platform (TELUS Health). Health cash plans. Wide range of internal development courses to support personal and professional development throughout your career journey with the Group. Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only). Company Sick Pay scheme. Health Care Cover. Discounted Gym memberships at JD Gyms. Life Assurance. Access to colleague networks, to share lived experiences and support initiatives that drive positive change. Opportunities to volunteer and contribute to JD Foundation. Employer engagement forums to help influence positive change. Incremental Holiday Allowance.

Argos Store Manager Designate - Greater Belfast Area Salary: From £35,000 Location: Belfast Castle Court Argos, Belfast, BT1 1DD Contract type: Permanent Business area: Argos Retail Closing date: 18 January 2026 Requisition ID: Shift hours Must be available to work flexibly 5/7 days including early shifts, evenings, weekends and bank holiday This Store Manager Role will be initially employed to be a store manager designate across the Argos Stores within the Greater Belfast Area. Just think what you could achieve with the support of your own management team. Experiences that customers love in an ever-changing retail environment. You'll have a team to nurture and develop and even more management opportunities on the horizon. Discover the rest of your career at Argos. What you'll be doing You'll create and lead a high-performing team and act as a true role model by seeing everything from the customer's point of view. In that way, you'll inspire, motivate and empower everybody around you. Your focus on the business itself will be just as strong. Supported by your management team, you'll have total accountability for the store - driving performance, plans and actions; celebrating success and making sure that your teams are trained and developed to be the best that they can be. Who you are A natural coach and communicator, you'll support as strongly as you challenge and be as flexible as you expect your team to be. You can see the link between actions and the customer, and work to resolve issues quickly. Your planning and organising skills will be key - each Argos store is a big, fast-moving business in its own right, and you'll look ahead to make sure you have the all the resources you need. Every day, you'll use your commercial acumen and creative approach to change. How you'll progress There's a host of routes to choose from. Prove yourself in this role, and we'll really encourage you to develop. Whether you choose to stay with Argos or move across and develop in one of our Sainsbury's stores or regions, you'll have every opportunity to take your career where you want it to go. Relentless in your pursuit of better customer experiences, you'll evidence how you've changed things for the better for customers in a previous role. You've managed a fast-paced operation, delivering results across service, sales, customer outcomes and team performance. You use insight to make smart decisions that improve performance and customer experiences. You're confident navigating employee relations, and apply HR policies with consistency and care. You've developed and supported performance and capability within a team, helping others step up and succeed. You know how to lead through change - keeping your team motivated and focused. You walk the talk - showing up every day as a role model for service and values. What we'll give you Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. Pension - we'll match 4% of your contributions and if you change your pension plan, you may receive more from us. Free food and hot drinks provided for Colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. Sainsbury's share scheme - build up an investment at discounted rates Wellbeing support - access to emotional support, counselling, legal and financial advice Colleague networks - link with like-minded people to help fulfil your potential. Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more.

Principal, European Real Estate Credit, Debt Capital Markets page is loaded Principal, European Real Estate Credit, Debt Capital Marketslocations: London, UKtime type: Full timeposted on: Posted Yesterdayjob requisition id: R7322 Over the last 20 years, Ares' success has been driven by our people and our culture. Today, our team is guided by our core values - Collaborative, Responsible, Entrepreneurial, Self-Aware, Trustworthy - and our purpose to be a catalyst for shared prosperity and a better future. Through our recruitment, career development and employee-focused programming, we are committed to fostering a welcoming and inclusive work environment where high-performance talent of diverse backgrounds, experiences, and perspectives can build careers within this exciting and growing industry. Job Description Ares Management is seeking a Principal to join its European Debt Capital Markets team in London. This team plays a critical role in sourcing, structuring, and executing debt financing solutions that support the firm's European real estate credit strategies.The ideal candidate will bring extensive experience in commercial real estate debt and demonstrate expertise across: Secured loan and structured finance documentation Credit facility structuring, including loan-on-loan and repo arrangements Transactional banking and liquidity managementWorking closely with internal stakeholders and external counterparties, this role will focus on originating innovative financing facilities for debt investment strategies. The Principal will provide proactive advice on pricing, structuring, and liability management to optimise execution and deliver best-in-class outcomes. Responsibilities: Origination & Structuring - Lead the end-to-end borrowing lifecycle, including RFP delivery, lender engagement, financial modelling, negotiation of facility and security documentation, and drawdown execution. Market Intelligence, Lender Coverage & Advisory - Monitor market trends and leverage platform scale to optimise pricing, structure, and execution. Develop and oversee broad-based network of key lender relationships. Provide strategic advice on liability management and capital structure optimization. Loan Performance & Risk Management - Oversee watch-listed and non-performing loans, conduct forward-looking performance assessments against underwriting standards, and advise on concession or waiver requests. Collaboration & Stakeholder Management - Work closely with internal teams and external parties-including legal, asset management, portfolio management, and lenders-to ensure seamless coordination across Ares' debt and equity strategies in Europe and the US. Strategic Projects & Process Improvement - Contribute to capital raising initiatives and support projects aimed at enhancing loan and hedge reporting, transactional banking, and operational efficiency. Skills and Experience: Ten to twelve years of experience in commercial real estate financing in Europe Expertise in debt due diligence and transaction management Experience in underwriting and/or managing performing and non-performing loans but also granular property knowledge Familiarity with LMA structured finance, loan on loan facilities, and repo financing arrangements Excellent time management, organizational skills Strong analytical, written, verbal, and critical thinking skills Driven, proactive, attentive, collaborative, self-motivated, and team-oriented Proficiency in MS suite (Word, Excel, PowerPoint) and market research services Knowledge of European languages (German, Dutch, Italian, French, or other) is an asset High ethical standards required Reporting Relationships Partner, Co-Head of Capital Solutions There is no set deadline to apply for this job opportunity. Applications will be accepted on an ongoing basis until the search is no longer active. Ares Management Corporation (NYSE: ARES) is a leading global alternative investment manager offering clients complementary primary and secondary investment solutions across the credit, real estate, private equity and infrastructure asset classes. We seek to provide flexible capital to support businesses and create value for our stakeholders and within our communities. By collaborating across our investment groups, we aim to generate consistent and attractive investment returns throughout market cycles. As of September 30, 2025, Ares Management's global platform had approximately $596 billion of assets under management(1) with more than 4,200 employees operating across North America, South America, Europe, Asia Pacific and the Middle East. For more information, please visit .Ares Management LLC (together with its related operating and administrative subsidiaries, "Ares Management") is an Equal Employment Opportunity employer and considers all applicants for employment without regard to race, color, religion, ethnicity, creed, sex, age, national origin, alienage or citizenship status, disability, medical condition, pregnancy, marital status, partnership status, sexual orientation, status regarding public assistance, military or veteran status, domestic violence victim status, gender identity and expression, transgender status, genetic information, status as unemployed, political affiliation or any other characteristic protected by federal, state or local law.Ares Management will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance.(1) As of September 30, 2025. AUM amounts include funds managed by Ivy Hill Asset Management, LP., a wholly owned portfolio company of Ares Capital Corporation and registered investment adviser.

Associate, commercial property management Description An excellent opportunity has arisen for an experienced, RICS qualified and driven individual to join a growing and ambitious business as a Senior Surveyor/Associate Partner in our Commercial Management team. The Commercial Management team is a fully integrated management offering based in our London office. The team acts for a wide variety of landlord clients, from family trusts to one of the UK's largest retailers, and in the main property sectors of retail, office and industrial, working closely with the rating, leasing, building consultancy and residential management teams on mixed-use buildings and portfolios. With support from the Head of Commercial Property Management, you will be responsible for managing your own portfolio of properties, spread across asset classes, on behalf of a number of clients. Assist the Head of Commercial Property Management in business development and fee generation through internal referrals and new business. Support the Head of Commercial Property Management in managing the team, giving guidance and support to junior surveyors in the team. Foster and develop internal relationships across teams such as Facilities Management and Client Accountants. Responsibilities Take full responsibility for managing your own portfolio of properties, ensuring efficient operations and compliance with client requirements. Maintain proactive communication with tenants, anticipate and resolve issues promptly, and ensure services are delivered within agreed service charge budgets. Conduct regular property inspections to monitor standards and compliance. Health & Safety Work with internal teams to ensure all properties under management comply with health and safety obligations, internal standards, and RICS guidelines. Undertake regular inspections and implement corrective actions where necessary. Financial & Budgetary Control Prepare annual service charge budgets in line with RICS Practice Statements and company procedures. Collaborate with Facilities Management and Client Accounting teams to monitor and manage expenditure throughout the year, ensuring that supplier invoices are paid in a timely manner and funding shortfalls are minimised and managed effectively. Oversee collection of all sums due under leases, including rent, service charges, and insurance. Lease & Data Management Monitor key lease events such as break options, rent reviews, and renewals, ensuring timely action. Manage occupier applications under the lease (e.g., licences to assign, alter, or underlet) efficiently and in compliance with leases, procedures and statutory obligations. Maintain accurate property and lease data, ensuring timely updates to systems. Client Engagement & Reporting Prepare high-quality client reports in a timely manner ahead of scheduled meetings. Attend monthly and quarterly management meetings, as well as ad hoc meetings requested by clients. Business Development & Team Support Assist the Head of Commercial Property Management in generating new business through internal referrals and external networking. Support team management by providing guidance to junior surveyors and fostering collaboration across teams such as Facilities Management and Client Accounting. Build and maintain strong internal relationships to promote integrated service delivery. Requirements Commercial property management experience Proven experience within commercial property management department, with client facing responsibilities. Extensive experience of setting service charge budgets, monitoring expenditure and reconciling end of year accounts. Proven ability to interpret and implement policies, procedures, and legislation relevant to commercial property management / surveying. Good knowledge of Landlord and Tenant legislation. Proven ability to manage multiple tasks, prioritise activities, and achieve desired outcomes. Proven track record of effective communication with individuals at all levels. Experience of using TRAMPS (preferred) or similar property management accounting system. Working collaboratively within a team and across functions. Experience of delegating appropriate tasks to junior surveyors and aiding them with their development. Benefits Holidays: 27 days - increase in line with length of service to a maximum of 30 days Private medical insurance Hybrid working - to give you the flexibility you need Enhanced auto enrolment pension scheme - to help you save for the future Life assurance - to protect your loved ones should the worst happen Interest free season ticket loans Cycle to work scheme - discounted bicycles Flu and eye care vouchers - to keep you healthy Employee Assistance Programme - 24/7 health & wellbeing support Remote GP app - to give you and your family access to medical experts quickly Platform hosting 1000s of discounts at your favourite retailers, restaurants, supermarkets, leisure & days out venues, gyms and more Family & wellbeing policy - including enhanced maternity pay, menopause support, neurodiversity support, carer support, company sick pay and much more Plus a Flexible benefits policy that allows you to pick and choose additional benefits as below: Purchasing up to 5 days additional holiday Discounted gym membership Discounted private medical insurance Discounted critical health insurance and more We recognise that diversity in all its forms including but not limited to race, gender, age, sexual orientation, disability, and background - enriches our workplace and enhances our ability to serve our clients and community effectively. Our goal is to create a culture where everyone feels empowered to bring their authentic selves to work, knowing their unique perspectives are welcomed and appreciated. We actively seek applicants from all backgrounds and want you to get in touch even if you don't have all the skills we have asked for - we will support you with the development you need. Recruitment agencies Cluttons will only pay agency fees where a signed agreement is in place and the agency has been instructed by a member of our HR team. We do not accept speculative or unsolicited CVs from any third party, including recruitment agencies. Any CVs submitted to Cluttons or any of our employees outside of our formal recruitment process, including those sent directly to hiring managers or other employees, will be deemed unsolicited and will not be eligible for any agency fees.