HUMAN CAPITAL MANAGEMENT Our division recruits, develops and rewards the people of Goldman Sachs. Our teams advise, design and implement strategies, processes and technologies that help our people advance professionally, drive productivity and help the firm and our clients achieve superior results. We look for individuals with strong problem solving and analytical skills, innovative thinking and intellectual curiosity who want to make an impact on the success of the firm's most valuable asset, our people. BIRMINGHAM Since its establishment in September 2021, Goldman Sachs' Birmingham office has rapidly grown into a dynamic hub of over 500 professionals. Birmingham contributes across critical functions including Engineering, Human Capital Management, Legal, Audit, and Corporate and Workplace Solutions. Our Birmingham colleagues are at the forefront, actively leading global projects and driving innovations that deliver significant commercial impact for the firm. With substantial growth projected, this is an unparalleled opportunity to join a pivotal and expanding operation, shaping the future of finance from day one and accelerating your career within a global leader. EMPLOYEE RELATIONS The Employee Relations team, which is part of the Human Capital Management division, is dedicated to advising and coaching managers and employees on all aspects of the employment relationship. Working with managers and employees to prevent, advise and resolve challenging and complex workplace situations, the ER Advisor will work to protect and support the firm's culture in accordance with firm policies, our business principles, and applicable legal standards. The work is invariably of a sensitive nature and requires a unique combination of skills to deliver workable solutions to a diverse range of issues. RESPONSIBILITIES Provide advice directly to managers in a dynamic environment, regarding all aspects of the employment relationship, including manager effectiveness, performance management, disputes and organizational changes. Investigate concerns raised about unfair or unlawful treatment and/or inappropriate behaviour. Manage grievances, disciplinary and appeal processes. Partner with Compliance, Regulatory Legal and other areas to lead investigations and oversee adherence to firm policies. Counsel individual employees regarding work concerns, health and personal issues that may impact work. Develop and reinforce policies that promote positive behaviours. Develop and deliver training programs to educate employees about firm policies, culture, conduct risk and employee relations. Liaise with the Employment Law Group as necessary to resolve employee issues. EXPERIENCE & SKILLS REQUIRED Highly motivated HR professional or Employment Lawyer, with a solid understanding of UK employment law and a proven track record of Managing complex issues, identifying potential risk and driving resolution. Leveraging analytical, teamwork and project management skills to undertake thorough investigations Developing and building effective relationships at all levels to advise and influence effectively Excellent oral and written communication Bringing groups with diverse views/priorities to a common resolution through use of strong negotiation and facilitation skills Approaching issues strategically; anticipating consequences and navigating around unforeseen obstacles Listening actively and thinking creatively to deliver commercially pragmatic solutions and resolve conflicts. Well-developed organizational and multi-tasking skills, with strong attention to detail. ABOUT GOLDMAN SACHS At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: The Goldman Sachs Group, Inc., 2023. All rights reserved. Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.
Apr 05, 2026
Full time
HUMAN CAPITAL MANAGEMENT Our division recruits, develops and rewards the people of Goldman Sachs. Our teams advise, design and implement strategies, processes and technologies that help our people advance professionally, drive productivity and help the firm and our clients achieve superior results. We look for individuals with strong problem solving and analytical skills, innovative thinking and intellectual curiosity who want to make an impact on the success of the firm's most valuable asset, our people. BIRMINGHAM Since its establishment in September 2021, Goldman Sachs' Birmingham office has rapidly grown into a dynamic hub of over 500 professionals. Birmingham contributes across critical functions including Engineering, Human Capital Management, Legal, Audit, and Corporate and Workplace Solutions. Our Birmingham colleagues are at the forefront, actively leading global projects and driving innovations that deliver significant commercial impact for the firm. With substantial growth projected, this is an unparalleled opportunity to join a pivotal and expanding operation, shaping the future of finance from day one and accelerating your career within a global leader. EMPLOYEE RELATIONS The Employee Relations team, which is part of the Human Capital Management division, is dedicated to advising and coaching managers and employees on all aspects of the employment relationship. Working with managers and employees to prevent, advise and resolve challenging and complex workplace situations, the ER Advisor will work to protect and support the firm's culture in accordance with firm policies, our business principles, and applicable legal standards. The work is invariably of a sensitive nature and requires a unique combination of skills to deliver workable solutions to a diverse range of issues. RESPONSIBILITIES Provide advice directly to managers in a dynamic environment, regarding all aspects of the employment relationship, including manager effectiveness, performance management, disputes and organizational changes. Investigate concerns raised about unfair or unlawful treatment and/or inappropriate behaviour. Manage grievances, disciplinary and appeal processes. Partner with Compliance, Regulatory Legal and other areas to lead investigations and oversee adherence to firm policies. Counsel individual employees regarding work concerns, health and personal issues that may impact work. Develop and reinforce policies that promote positive behaviours. Develop and deliver training programs to educate employees about firm policies, culture, conduct risk and employee relations. Liaise with the Employment Law Group as necessary to resolve employee issues. EXPERIENCE & SKILLS REQUIRED Highly motivated HR professional or Employment Lawyer, with a solid understanding of UK employment law and a proven track record of Managing complex issues, identifying potential risk and driving resolution. Leveraging analytical, teamwork and project management skills to undertake thorough investigations Developing and building effective relationships at all levels to advise and influence effectively Excellent oral and written communication Bringing groups with diverse views/priorities to a common resolution through use of strong negotiation and facilitation skills Approaching issues strategically; anticipating consequences and navigating around unforeseen obstacles Listening actively and thinking creatively to deliver commercially pragmatic solutions and resolve conflicts. Well-developed organizational and multi-tasking skills, with strong attention to detail. ABOUT GOLDMAN SACHS At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: The Goldman Sachs Group, Inc., 2023. All rights reserved. Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.
Company Overview: This role sits within one of the fastest-growing M&A businesses in the UK, supporting a diverse network of Private Equity firms, High Net Worth individuals, corporate acquirers, and Family Offices. The company provides expert advisory and transactional support to buyers seeking strategic acquisitions across multiple sectors Job Summary: The Business Development Manager (Buyer Servic click apply for full job details
Apr 05, 2026
Full time
Company Overview: This role sits within one of the fastest-growing M&A businesses in the UK, supporting a diverse network of Private Equity firms, High Net Worth individuals, corporate acquirers, and Family Offices. The company provides expert advisory and transactional support to buyers seeking strategic acquisitions across multiple sectors Job Summary: The Business Development Manager (Buyer Servic click apply for full job details
As a Store Manager, your role as 'shopkeeper' means you run your own store with an entrepreneurial spirit, with your customers, colleagues and local communities being your number one priority. You'll lead your team to ensure the store is a great place for people to work and shop! Reporting to the Area Manager you will be responsible for: Leading a team to create a culture where our customer experience is the best in the market, in line with the Morrisons brand. Always challenging and thinking of new ways to serve our customers better. Working hard to get the best out of your store's commercial performance, treating it as if it was your own business, always thinking of new ways to improve your offering Leading on all people activities including recruitment, induction, training and development, ensuring you build an inclusive culture where everyone is empowered to deliver great customer service. Building and managing relationships, understanding the important role your store plays in supporting the local community. About you Our Store Managers typically have prior experience in fast paced, service focused environments such as retail, convenience or the hospitality sector. This isn't a must have but you'll definitely need experience in the following. A passion for spotting and developing talent. Ability to coach, motivate and inspire in order to create a successful team culture. Ability to influence, listen and understand other perspectives to inspire and think broadly about new ways of doing things. A passion for rolling up your sleeves to support the team in delivering the store objectives. High level of resilience and the ability to work through problems. We are an equal opportunities employer and welcome applications from all sections of the community. If you don't meet every single requirement, don't worry. We are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles. How do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary, and superb benefits package which includes: 15% discount in Morrisons Daily and Morrisons Supermarket stores Contributory Pension 28 days holiday (inclusive of bank holidays) Access to Health & Wellbeing support At Morrisons we're really passionate about our people, and growing our own talent. That's why we have a Leadership School across all work levels in our business. So, wherever you work, if you feel you're ready to take the next step in your career, we'll provide you with all the leadership and technical development to give you the opportunity to succeed. As a Store Manager your hours will be driven by the needs of your customers and the business. So early mornings, late nights and weekends are when you will most likely be working. However, flexibility will be required. Some of our stores offer their local communities post office services, therefore you may also be required to undergo a P250 check as part of your offer of employment, which includes a financial check. Successful verification of this check by the Post Office is mandatory in order for candidates to start employment. About us Morrisons acquired the McColl's business in 2022. Our convenience proposition consists of a network of 1,004 convenience stores and newsagents. Our stores are made up of Morrisons Daily, McColl's, Martins and R S McColl stores across England, Scotland, and Wales. Our aim is to be Your Favourite Neighbourhood Shop, providing a great range of quality everyday products and services, close to where people live, so we're always available when customers need us. Next Steps Applicants who are shortlisted will be contacted by a recruiter and a screening call will be held. This is an informal call where you will discuss your experience and the role in further detail to identify if you are potentially suitable for the role. Following a screening call, if you are deemed suitable, the next and final stage would be an interview with the area manager. Further details will be provided should you make it to this stage. If you require a reasonable adjustment or support with your application, please contact
Apr 05, 2026
Full time
As a Store Manager, your role as 'shopkeeper' means you run your own store with an entrepreneurial spirit, with your customers, colleagues and local communities being your number one priority. You'll lead your team to ensure the store is a great place for people to work and shop! Reporting to the Area Manager you will be responsible for: Leading a team to create a culture where our customer experience is the best in the market, in line with the Morrisons brand. Always challenging and thinking of new ways to serve our customers better. Working hard to get the best out of your store's commercial performance, treating it as if it was your own business, always thinking of new ways to improve your offering Leading on all people activities including recruitment, induction, training and development, ensuring you build an inclusive culture where everyone is empowered to deliver great customer service. Building and managing relationships, understanding the important role your store plays in supporting the local community. About you Our Store Managers typically have prior experience in fast paced, service focused environments such as retail, convenience or the hospitality sector. This isn't a must have but you'll definitely need experience in the following. A passion for spotting and developing talent. Ability to coach, motivate and inspire in order to create a successful team culture. Ability to influence, listen and understand other perspectives to inspire and think broadly about new ways of doing things. A passion for rolling up your sleeves to support the team in delivering the store objectives. High level of resilience and the ability to work through problems. We are an equal opportunities employer and welcome applications from all sections of the community. If you don't meet every single requirement, don't worry. We are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles. How do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary, and superb benefits package which includes: 15% discount in Morrisons Daily and Morrisons Supermarket stores Contributory Pension 28 days holiday (inclusive of bank holidays) Access to Health & Wellbeing support At Morrisons we're really passionate about our people, and growing our own talent. That's why we have a Leadership School across all work levels in our business. So, wherever you work, if you feel you're ready to take the next step in your career, we'll provide you with all the leadership and technical development to give you the opportunity to succeed. As a Store Manager your hours will be driven by the needs of your customers and the business. So early mornings, late nights and weekends are when you will most likely be working. However, flexibility will be required. Some of our stores offer their local communities post office services, therefore you may also be required to undergo a P250 check as part of your offer of employment, which includes a financial check. Successful verification of this check by the Post Office is mandatory in order for candidates to start employment. About us Morrisons acquired the McColl's business in 2022. Our convenience proposition consists of a network of 1,004 convenience stores and newsagents. Our stores are made up of Morrisons Daily, McColl's, Martins and R S McColl stores across England, Scotland, and Wales. Our aim is to be Your Favourite Neighbourhood Shop, providing a great range of quality everyday products and services, close to where people live, so we're always available when customers need us. Next Steps Applicants who are shortlisted will be contacted by a recruiter and a screening call will be held. This is an informal call where you will discuss your experience and the role in further detail to identify if you are potentially suitable for the role. Following a screening call, if you are deemed suitable, the next and final stage would be an interview with the area manager. Further details will be provided should you make it to this stage. If you require a reasonable adjustment or support with your application, please contact
Geotab is a global leader in IoT and connected transportation and certified "Great Place to Work ." We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities. Geotab is advancing security, connecting commercial vehicles to the internet and providing web-based analytics to help customers better manage their fleets. Geotab's open platform and Geotab Marketplace , offering hundreds of third-party solution options, allows both small and large businesses to automate operations by integrating vehicle data with their other data assets. Processing billions of data points a day, Geotab leverages data analytics and machine learning to improve productivity, optimize fleets through the reduction of fuel consumption, enhance driver safety and achieve strong compliance to regulatory changes. Our team is growing and we're looking for people who follow their passion, think differently and want to make an impact. Ours is a fast paced, ever changing environment. Geotabbers accept that challenge and are willing to take on new tasks and activities - ones that may not always be described in the initial job description. Join us for a fulfilling career with opportunities to innovate, great benefits, and our fun and inclusive work culture. Reach your full potential with Geotab. To see what it's like to be a Geotabber, check out ourblog and follow onInstagram . Join ourtalent network to learn more about job opportunities and company news. Who you are: We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Customer Success Manager who will drive measurable outcomes for our SMB customers by owning the end-to-end lifecycle, ensuring high product adoption, and maximizing net revenue retention through value-based engagement. If you love technology, and are keen to join an industry leader - we would love to hear from you! What you'll do: As a Customer Success Manager, your key area of responsibility will be managing a dedicated portfolio of accounts as your own book of business, from structured onboarding to proactive renewals. You will validate customer business goals to build actionable success plans, monitor health indicators to mitigate churn, and identify growth opportunities to expand Geotab's footprint. You will need to work closely with the Sales, Product, and Support teams, as well as collaborate with international colleagues to deliver a consistent, scalable customer experience. To be successful in this role you will be a proactive, customer-centric communicator with a "can-do" mindset and the ability to conduct strategic, value-led conversations with SMB stakeholders. In addition, the successful candidate will have strong analytical skills to interpret usage data, experience navigating commercial motions like contract negotiations, and a methodical approach to managing a high volume of accounts in a fast-paced SaaS or IoT environment. How you'll make an impact: Own the customer lifecycle for an assigned portfolio of accounts, ensuring a consistent, value-driven experience from onboarding through renewal and expansion. Deeply understand customer objectives by validating and documenting key business goals, defining success criteria, and building actionable success plans to achieve those outcomes. Lead onboarding, education, and enablement of new customers by delivering structured implementation, training, and best-practice guidance that drive rapid adoption and accelerate time-to-value, platform proficiency, and ongoing value realization. Build and maintain strong, trust-based relationships with key customer stakeholders and decision-makers, becoming a strategic partner in their business. Conduct proactive, value-led customer engagements (e.g., success reviews, health checks) to drive adoption, retention, and account growth. Monitor customer health and early churn indicators, develop mitigation plans, and execute targeted interventions to reduce risk and improve retention. Identify, qualify, and influence growth opportunities (upsell, cross-sell, referrals) in partnership with the Sales team. Own and proactively manage the renewals pipeline, identifying risks, driving renewal strategies, and securing timely renewals. Respond to and resolve customer inquiries and escalations related to product, contractual, and operational topics, coordinating internal resources as needed. Forecast, track, and report on key customer metrics, including health, product adoption, retention, NPS/CSAT, and recurring revenue. Act as the voice of the customer internally, providing structured feedback and insights to Product, Sales, Support, and Operations to influence roadmap and process improvements. Support local teams with contractual topics, strategic customer communications, and project-based initiatives. Collaborate effectively with global and cross-functional teams to deliver a consistent, high-quality customer experience and scalable success motions. Maintain accurate, up-to-date account records and activities in CRM and CS platforms to ensure visibility and coordination across teams. Leverage data and AI for product usage, customer health scores, and analytics to prioritize outreach, refine success plans, and drive adoption. Contribute to the continuous improvement of Customer Success playbooks, processes, and tooling based on frontline learnings. What you'll bring to this role: Business degree and/or relevant experience in Customer Success and/or Account Management, ideally with a proven track record of customer retention and growth (mandatory). General understanding of IoT/telematics products and solutions; experience in B2B SaaS is a strong advantage. Fluent written and verbal communication in English. Comfort with commercial motions: renewals, contract and price negotiations, upsell/cross-sell in partnership with Sales; good understanding of contracts and pricing impact on profitability. Strong analytical skills with the ability to interpret customer data, health metrics, and usage patterns to drive decisions and priorities. Experience working with CRM and CS tools (e.g., SAP, Salesforce, Gainsight) is an advantage (not mandatory). Methodical, conscientious approach to documentation and maintaining accurate records in CRM/CS systems. Excellent time management, organizational, and prioritization skills, with the ability to manage a portfolio of accounts in a dynamic, fast-paced environment (mandatory). Structured, proactive "can do" mindset for managing open matters and tasks in a demanding environment. Strong collaboration skills and the ability to work effectively with cross-functional and international teams. Growth mindset with a strong willingness to learn, openness to feedback, and ability to self-reflect to improve performance. Customer-centric attitude and a passion for building long-term, value-based customer relationships. If you got this far, we hope you're feeling excited about this role! Even if you don't feel you meet every single requirement, we still encourage you to apply. Please note: Geotab does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to Geotab employees. How we work: At Geotab, we have adopted aflexible hybridworking model in that we have systems, functions, programs and policies in place to support both in-person and virtual work. However, you are welcomed and encouraged to come into our beautiful, safe, clean offices as often as you like. When working from home, you are required to have a reliable internet connection with at least 50mb DL/10mb UL. Virtual work is supported with cloud-based applications, collaboration tools and asynchronous working. The health and safety of employees are a top priority. We encourage work-life balance and keep the Geotab culture going strong with online social events, chat rooms and gatherings. Join us and help reshape the future of technology! We believe that ensuring diversity is fundamental to our future growth and progress and is an integral part of our business. We believe that success happens where new ideas can flourish - in an environment that is rich in diversity and a place where people from various backgrounds can work together. Geotab encourages applications from all qualified individuals. We are committed to accommodating people with disabilities during the recruitment and assessment processes and when people are hired. We will ensure the accessibility needs of employees with disabilities are taken into account as part of performance management, career development, training and redeployment processes. If you require accommodation at any stage of the application process or want more information about our diversity and inclusion as well as accommodation policies and practices, please contact us at . By submitting a job application to Geotab Inc. or its affiliates and subsidiaries (collectively, "Geotab"), you acknowledge Geotab's collection, use and disclosure of your personal data in accordance with our Privacy Policy . Click here to learn more about what happens with your personal data.
Apr 05, 2026
Full time
Geotab is a global leader in IoT and connected transportation and certified "Great Place to Work ." We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities. Geotab is advancing security, connecting commercial vehicles to the internet and providing web-based analytics to help customers better manage their fleets. Geotab's open platform and Geotab Marketplace , offering hundreds of third-party solution options, allows both small and large businesses to automate operations by integrating vehicle data with their other data assets. Processing billions of data points a day, Geotab leverages data analytics and machine learning to improve productivity, optimize fleets through the reduction of fuel consumption, enhance driver safety and achieve strong compliance to regulatory changes. Our team is growing and we're looking for people who follow their passion, think differently and want to make an impact. Ours is a fast paced, ever changing environment. Geotabbers accept that challenge and are willing to take on new tasks and activities - ones that may not always be described in the initial job description. Join us for a fulfilling career with opportunities to innovate, great benefits, and our fun and inclusive work culture. Reach your full potential with Geotab. To see what it's like to be a Geotabber, check out ourblog and follow onInstagram . Join ourtalent network to learn more about job opportunities and company news. Who you are: We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Customer Success Manager who will drive measurable outcomes for our SMB customers by owning the end-to-end lifecycle, ensuring high product adoption, and maximizing net revenue retention through value-based engagement. If you love technology, and are keen to join an industry leader - we would love to hear from you! What you'll do: As a Customer Success Manager, your key area of responsibility will be managing a dedicated portfolio of accounts as your own book of business, from structured onboarding to proactive renewals. You will validate customer business goals to build actionable success plans, monitor health indicators to mitigate churn, and identify growth opportunities to expand Geotab's footprint. You will need to work closely with the Sales, Product, and Support teams, as well as collaborate with international colleagues to deliver a consistent, scalable customer experience. To be successful in this role you will be a proactive, customer-centric communicator with a "can-do" mindset and the ability to conduct strategic, value-led conversations with SMB stakeholders. In addition, the successful candidate will have strong analytical skills to interpret usage data, experience navigating commercial motions like contract negotiations, and a methodical approach to managing a high volume of accounts in a fast-paced SaaS or IoT environment. How you'll make an impact: Own the customer lifecycle for an assigned portfolio of accounts, ensuring a consistent, value-driven experience from onboarding through renewal and expansion. Deeply understand customer objectives by validating and documenting key business goals, defining success criteria, and building actionable success plans to achieve those outcomes. Lead onboarding, education, and enablement of new customers by delivering structured implementation, training, and best-practice guidance that drive rapid adoption and accelerate time-to-value, platform proficiency, and ongoing value realization. Build and maintain strong, trust-based relationships with key customer stakeholders and decision-makers, becoming a strategic partner in their business. Conduct proactive, value-led customer engagements (e.g., success reviews, health checks) to drive adoption, retention, and account growth. Monitor customer health and early churn indicators, develop mitigation plans, and execute targeted interventions to reduce risk and improve retention. Identify, qualify, and influence growth opportunities (upsell, cross-sell, referrals) in partnership with the Sales team. Own and proactively manage the renewals pipeline, identifying risks, driving renewal strategies, and securing timely renewals. Respond to and resolve customer inquiries and escalations related to product, contractual, and operational topics, coordinating internal resources as needed. Forecast, track, and report on key customer metrics, including health, product adoption, retention, NPS/CSAT, and recurring revenue. Act as the voice of the customer internally, providing structured feedback and insights to Product, Sales, Support, and Operations to influence roadmap and process improvements. Support local teams with contractual topics, strategic customer communications, and project-based initiatives. Collaborate effectively with global and cross-functional teams to deliver a consistent, high-quality customer experience and scalable success motions. Maintain accurate, up-to-date account records and activities in CRM and CS platforms to ensure visibility and coordination across teams. Leverage data and AI for product usage, customer health scores, and analytics to prioritize outreach, refine success plans, and drive adoption. Contribute to the continuous improvement of Customer Success playbooks, processes, and tooling based on frontline learnings. What you'll bring to this role: Business degree and/or relevant experience in Customer Success and/or Account Management, ideally with a proven track record of customer retention and growth (mandatory). General understanding of IoT/telematics products and solutions; experience in B2B SaaS is a strong advantage. Fluent written and verbal communication in English. Comfort with commercial motions: renewals, contract and price negotiations, upsell/cross-sell in partnership with Sales; good understanding of contracts and pricing impact on profitability. Strong analytical skills with the ability to interpret customer data, health metrics, and usage patterns to drive decisions and priorities. Experience working with CRM and CS tools (e.g., SAP, Salesforce, Gainsight) is an advantage (not mandatory). Methodical, conscientious approach to documentation and maintaining accurate records in CRM/CS systems. Excellent time management, organizational, and prioritization skills, with the ability to manage a portfolio of accounts in a dynamic, fast-paced environment (mandatory). Structured, proactive "can do" mindset for managing open matters and tasks in a demanding environment. Strong collaboration skills and the ability to work effectively with cross-functional and international teams. Growth mindset with a strong willingness to learn, openness to feedback, and ability to self-reflect to improve performance. Customer-centric attitude and a passion for building long-term, value-based customer relationships. If you got this far, we hope you're feeling excited about this role! Even if you don't feel you meet every single requirement, we still encourage you to apply. Please note: Geotab does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to Geotab employees. How we work: At Geotab, we have adopted aflexible hybridworking model in that we have systems, functions, programs and policies in place to support both in-person and virtual work. However, you are welcomed and encouraged to come into our beautiful, safe, clean offices as often as you like. When working from home, you are required to have a reliable internet connection with at least 50mb DL/10mb UL. Virtual work is supported with cloud-based applications, collaboration tools and asynchronous working. The health and safety of employees are a top priority. We encourage work-life balance and keep the Geotab culture going strong with online social events, chat rooms and gatherings. Join us and help reshape the future of technology! We believe that ensuring diversity is fundamental to our future growth and progress and is an integral part of our business. We believe that success happens where new ideas can flourish - in an environment that is rich in diversity and a place where people from various backgrounds can work together. Geotab encourages applications from all qualified individuals. We are committed to accommodating people with disabilities during the recruitment and assessment processes and when people are hired. We will ensure the accessibility needs of employees with disabilities are taken into account as part of performance management, career development, training and redeployment processes. If you require accommodation at any stage of the application process or want more information about our diversity and inclusion as well as accommodation policies and practices, please contact us at . By submitting a job application to Geotab Inc. or its affiliates and subsidiaries (collectively, "Geotab"), you acknowledge Geotab's collection, use and disclosure of your personal data in accordance with our Privacy Policy . Click here to learn more about what happens with your personal data.
Overview Product Manager is responsible for managing the outdoor product range, ensuring it meets commercial objectives, consumer and customer expectations. The role covers the full product lifecycle, with a strong emphasis on sourcing from Far East suppliers, maintaining quality and compliance standards, and delivering agreed financial targets. You will lead the delivery of design, development and release into high volume manufacture the agreed roadmap for the outdoor category, whilst providing support where appropriate on the Flame category. Working with procurement and quality teams to lead the selection and management of third-party suppliers, manage full product lifecycle design, working with the quality and audit manage the development, validation, certification, and manufacture. Deliver activities in line with the requirements of the New Product Introduction (NPI) process, the company operating procedures, and European and UK regulatory standards. The role is responsible for delivering all activity OTIF, using their expertise and knowledge and always striving for a best-in-class approach. Responsibilities Working with CPO and Product Director define clear requirement specifications for suppliers in line with consumer needs and category strategy. Deliver products with range thinking - minimising complexity, whilst achieving company sustainability and durability targets. Collaborate with external suppliers on the design, development, certification, and manufacturing of the products to overcome all technical challenges and issues with appropriate resources to meet project targets. Lead external supplier selection for the relevant categories, in collaboration with Procurement, Quality and the Head Quality Manage all NPI through the NPI Process and provide business case rationale to support the selection of ODM / off the shelf supply or third-party OEM originated designs, with Glen Dimplex IP in place. Working with the R&D and quality team lead the OEM and ODM suppliers customised mechanical aspects of product design - structural, materials, mechanisms, wiring routing, etc. and agree any required Capex investment as part of the NPI business case for approval. Liaise with DCP quality team to ensure product designs conform to all required regulations and standards. Aligning with internal R&D compliance areas for clarification as required. Own packaging and instruction manual design process Work with the marketing team to develop- the required online content i.e. video, lifestyle imagery and product description highlighting the key selling points of the product Build and execute product launch plans with MS&P, Marketing and Sales team. Skills, Knowledge and Experience ESSENTIAL Strong understanding of core design principles in relevant technology Strong background in product design and experience of working for a format NPI stage and gate process. Strong background in successfully delivering new products to market. Awareness of effective planning and implementation of design activity. Strong analytical and critical reasoning skills, problem solving and root cause analysis, and implementation of solutions. Team player with excellent verbal and written communication and networking skills with strong drive, initiative, and self-motivation, able to interface with all parts of the business internally and externally. Ability to balance competing priorities and drive issues to completion, working to strict deadline and under pressure. Awareness of markets and customers. Excellent attention to detail and ability to assimilate and manage information and ask questions to ensure information correct. DESIRABLE Strong UK B2C and B2B appliance market experience and knowledge Excellent technical experience and advanced knowledge of own or professional discipline, and a working knowledge of other disciplines. COMPETENCIES Qualifications Marketing or business degree or CIM qualification. Experience Significant and relevant post qualification/after degree experience in a wide range of new product design and introduction roles, including significant experience of working with third party suppliers on mechanical, electrical, electronic or software elements (minimum 5 years). Pension, Health Cash Plan, Cycle to Work Scheme, Employee Discount, Values Award, Holidays
Apr 05, 2026
Full time
Overview Product Manager is responsible for managing the outdoor product range, ensuring it meets commercial objectives, consumer and customer expectations. The role covers the full product lifecycle, with a strong emphasis on sourcing from Far East suppliers, maintaining quality and compliance standards, and delivering agreed financial targets. You will lead the delivery of design, development and release into high volume manufacture the agreed roadmap for the outdoor category, whilst providing support where appropriate on the Flame category. Working with procurement and quality teams to lead the selection and management of third-party suppliers, manage full product lifecycle design, working with the quality and audit manage the development, validation, certification, and manufacture. Deliver activities in line with the requirements of the New Product Introduction (NPI) process, the company operating procedures, and European and UK regulatory standards. The role is responsible for delivering all activity OTIF, using their expertise and knowledge and always striving for a best-in-class approach. Responsibilities Working with CPO and Product Director define clear requirement specifications for suppliers in line with consumer needs and category strategy. Deliver products with range thinking - minimising complexity, whilst achieving company sustainability and durability targets. Collaborate with external suppliers on the design, development, certification, and manufacturing of the products to overcome all technical challenges and issues with appropriate resources to meet project targets. Lead external supplier selection for the relevant categories, in collaboration with Procurement, Quality and the Head Quality Manage all NPI through the NPI Process and provide business case rationale to support the selection of ODM / off the shelf supply or third-party OEM originated designs, with Glen Dimplex IP in place. Working with the R&D and quality team lead the OEM and ODM suppliers customised mechanical aspects of product design - structural, materials, mechanisms, wiring routing, etc. and agree any required Capex investment as part of the NPI business case for approval. Liaise with DCP quality team to ensure product designs conform to all required regulations and standards. Aligning with internal R&D compliance areas for clarification as required. Own packaging and instruction manual design process Work with the marketing team to develop- the required online content i.e. video, lifestyle imagery and product description highlighting the key selling points of the product Build and execute product launch plans with MS&P, Marketing and Sales team. Skills, Knowledge and Experience ESSENTIAL Strong understanding of core design principles in relevant technology Strong background in product design and experience of working for a format NPI stage and gate process. Strong background in successfully delivering new products to market. Awareness of effective planning and implementation of design activity. Strong analytical and critical reasoning skills, problem solving and root cause analysis, and implementation of solutions. Team player with excellent verbal and written communication and networking skills with strong drive, initiative, and self-motivation, able to interface with all parts of the business internally and externally. Ability to balance competing priorities and drive issues to completion, working to strict deadline and under pressure. Awareness of markets and customers. Excellent attention to detail and ability to assimilate and manage information and ask questions to ensure information correct. DESIRABLE Strong UK B2C and B2B appliance market experience and knowledge Excellent technical experience and advanced knowledge of own or professional discipline, and a working knowledge of other disciplines. COMPETENCIES Qualifications Marketing or business degree or CIM qualification. Experience Significant and relevant post qualification/after degree experience in a wide range of new product design and introduction roles, including significant experience of working with third party suppliers on mechanical, electrical, electronic or software elements (minimum 5 years). Pension, Health Cash Plan, Cycle to Work Scheme, Employee Discount, Values Award, Holidays
The Opportunity We are seeking a commercially minded, forward-thinking Interim Head of Talent Acquisition (12-Month FTC) to lead and evolve a high-performing TA function within a dynamic, growth-focused organisation. This is a pivotal leadership role, responsible for shaping and delivering a best-in-class talent strategy that enables business growth, enhances employer brand, and ensures access to high-quality, diverse talent across all functions. You will operate as a trusted advisor to the executive team, bringing insight, data and market intelligence to workforce planning and hiring decisions. 2 days a week onsite. Key Responsibilities Develop and deliver a future-focused talent acquisition strategy aligned to business goals Lead, coach and inspire a high-performing TA team, fostering a culture of excellence and continuous improvement Partner with executive leadership to anticipate future talent needs and build proactive pipelines Embed a data-led approach to hiring, using insight to drive better decision-making Operational Excellence Own and optimise end-to-end recruitment processes across permanent, interim and executive hiring Drive efficiency, quality and consistency across all hiring activity Implement scalable hiring models to support periods of rapid growth or transformation Ensure an exceptional candidate and hiring manager experience Employer Brand & Attraction Develop and elevate the organisation's employer value proposition (EVP) Lead attraction strategies across digital, social and direct sourcing channels Enhance diversity, equity and inclusion through targeted sourcing and inclusive hiring practices Position the organisation as an employer of choice within competitive talent markets Stakeholder Engagement Build strong relationships with senior leaders and hiring managers across the business Act as a strategic partner on organisational design, workforce planning and talent mapping Influence and challenge stakeholders to ensure best hiring outcomes Technology & Innovation Leverage recruitment technology, automation and AI to enhance hiring outcomes Continuously review and improve systems, tools and reporting capability Stay ahead of market trends, bringing innovation into the talent function Key Requirements Proven experience in a Head of Talent Acquisition or senior TA leadership role Track record of delivering end-to-end talent strategies within complex or high-growth environments Strong leadership capability with experience building and developing high-performing teams Commercially astute with the ability to link hiring strategy to business performance Deep understanding of direct sourcing, employer branding and talent pipe lining Experience leveraging data, insight and technology to drive recruitment outcomes Strong stakeholder management skills, with credibility at executive level What Success Looks Like A scalable, high-performing talent acquisition function aligned to business growth Improved quality of hire and reduced time to hire Strong, diverse talent pipelines across key business areas Enhanced employer brand and candidate experience Trusted partnership with senior leadership Why Join Opportunity to shape and lead a critical business function High visibility and impact at executive level A progressive organisation investing in talent, technology and growth Collaborative, forward-thinking culture Apply for this role To apply, please submit your CV and a brief message. Advertised by: Huw has over 20 years experience recruiting within the HR and Communications industry, bringing a wealth of experience and an impressive permanent and interim network across the UK and Northern Europe.
Apr 05, 2026
Full time
The Opportunity We are seeking a commercially minded, forward-thinking Interim Head of Talent Acquisition (12-Month FTC) to lead and evolve a high-performing TA function within a dynamic, growth-focused organisation. This is a pivotal leadership role, responsible for shaping and delivering a best-in-class talent strategy that enables business growth, enhances employer brand, and ensures access to high-quality, diverse talent across all functions. You will operate as a trusted advisor to the executive team, bringing insight, data and market intelligence to workforce planning and hiring decisions. 2 days a week onsite. Key Responsibilities Develop and deliver a future-focused talent acquisition strategy aligned to business goals Lead, coach and inspire a high-performing TA team, fostering a culture of excellence and continuous improvement Partner with executive leadership to anticipate future talent needs and build proactive pipelines Embed a data-led approach to hiring, using insight to drive better decision-making Operational Excellence Own and optimise end-to-end recruitment processes across permanent, interim and executive hiring Drive efficiency, quality and consistency across all hiring activity Implement scalable hiring models to support periods of rapid growth or transformation Ensure an exceptional candidate and hiring manager experience Employer Brand & Attraction Develop and elevate the organisation's employer value proposition (EVP) Lead attraction strategies across digital, social and direct sourcing channels Enhance diversity, equity and inclusion through targeted sourcing and inclusive hiring practices Position the organisation as an employer of choice within competitive talent markets Stakeholder Engagement Build strong relationships with senior leaders and hiring managers across the business Act as a strategic partner on organisational design, workforce planning and talent mapping Influence and challenge stakeholders to ensure best hiring outcomes Technology & Innovation Leverage recruitment technology, automation and AI to enhance hiring outcomes Continuously review and improve systems, tools and reporting capability Stay ahead of market trends, bringing innovation into the talent function Key Requirements Proven experience in a Head of Talent Acquisition or senior TA leadership role Track record of delivering end-to-end talent strategies within complex or high-growth environments Strong leadership capability with experience building and developing high-performing teams Commercially astute with the ability to link hiring strategy to business performance Deep understanding of direct sourcing, employer branding and talent pipe lining Experience leveraging data, insight and technology to drive recruitment outcomes Strong stakeholder management skills, with credibility at executive level What Success Looks Like A scalable, high-performing talent acquisition function aligned to business growth Improved quality of hire and reduced time to hire Strong, diverse talent pipelines across key business areas Enhanced employer brand and candidate experience Trusted partnership with senior leadership Why Join Opportunity to shape and lead a critical business function High visibility and impact at executive level A progressive organisation investing in talent, technology and growth Collaborative, forward-thinking culture Apply for this role To apply, please submit your CV and a brief message. Advertised by: Huw has over 20 years experience recruiting within the HR and Communications industry, bringing a wealth of experience and an impressive permanent and interim network across the UK and Northern Europe.
About Us We are a world-class visitor attraction and leading science research centre. We use the Museum's unique collections and our unrivalled expertise to tackle the biggest challenges facing the world today. We care for more than 80 million objects spanning billions of years and welcome more than five million visitors annually and 16 million visits to our website. Today the Museum is more relevant and influential than ever. By attracting people from a range of backgrounds to work for us, we can continue to look at the world with fresh eyes and find new ways of doing things. We employ 1100 staff in a variety of roles, all united by our vision of a future where people and planet thrive. We need everyone to have the passion and drive to help us with our mission to create advocates for our planet and inspire millions to care about the natural world. Diversity and inclusion matter to us. Our vision is of a future where both people and the planet thrive. Diversity is one of our core values and we strive to build a workplace where everyone feels a sense of belonging. All new staff who join us learn about the importance of diversity and inclusion to the Museum and how to contribute to creating an inclusive environment. We know we have more to do, but we are committed to ensuring that everyone who works at the Museum feels they can thrive and feel valued and respected. About DiSSCo UK The Distributed System of Scientific Collections UK (DiSSCo UK, ) is a consortium of UK natural science collections, led by the Natural History Museum in partnership with the Arts and Humanities Research Council (AHRC) and UK Research and Innovation (UKRI), who are developing a national infrastructure to support the digitisation and use of the UK's natural science collections to support critical research. About the role We're looking for a detail-focused and forward-thinking Digitisation Quality Assurance Lead to shape how data quality is delivered across the DiSSCo UK programme. This is a unique opportunity to design and embed a national approach to quality for digitised natural science collections. Working across the Natural History Museum and a network of UK-wide digitisation hubs, you will ensure that data and images meet consistent, high standards and are ready for long-term research and public use. You will lead the development of end-to-end QA/QC processes, combining frontline digitiser checks, automated validation, sampling and post-capture assurance. Working closely with data, digitisation and innovation teams, you will also help develop and implement AI-enabled QA approaches, including human-in-the-loop workflows and continuous model improvement. Alongside this, you'll support teams across the programme to embed best practice, providing clear guidance, training and troubleshooting support. You'll play a key role in identifying and resolving systemic data quality issues, improving workflows, and ensuring alignment with international standards such as Darwin Core and GBIF. This role offers the opportunity to influence how quality is managed at scale, contributing to a major national research infrastructure programme. About you Are you a data quality specialist who enjoys building robust processes and improving systems at scale? If you're motivated by ensuring data is accurate, consistent and fit for purpose, and enjoy working across teams to make that happen, this could be the role for you. You bring experience designing and applying QA/QC processes for data, ideally within digitisation, collections or research environments. You're comfortable combining manual and automated approaches, and have experience working with tools, scripts or workflows that support data validation and quality assurance. You are a strong problem solver who can identify root causes, resolve complex data issues and drive continuous improvement. You're equally comfortable working with technical teams and domain specialists, and can communicate complex concepts clearly to a range of audiences. If you enjoy working in collaborative, multi-institution environments and influencing without direct authority, you will thrive here. You take a structured, detail-oriented approach, while maintaining a focus on practical delivery and impact, and you are motivated by improving data quality to support research, innovation and wider access to natural science collections. Thriving at the Museum: the way we work We are proud to work at the Museum and have identified the qualities we all need to embody to reach our shared ambition. This sits alongside the Museum's values and forms the framework for the way we work. Find out more here What we offer 27.5 days holiday plus 8 bank holidays (full time equivalent) Generous defined contribution Natural History Museum Pension Scheme (employer contribution 4 - 10%) Season ticket, bicycle and rental loan Life insurance Free admission to our exhibitions and many other paid exhibitions at museums, galleries and institutions across London and the UK. Staff discount at our Museum shops and cafes We offer a wide variety of training initiatives and opportunities to build skills. Investing in staff development is important to us, and we are ambitious about helping staff to grow and fulfil their potential. Affordable membership to the Civil Service Sports Council which offers a range of benefits including an extensive list of special offers and reduced entry fees at a selection of cinema chains, theme parks, theatres, retailers and supermarkets. It also provides entry to up to 300 English Heritage sites and other national treasures. For more details, visit Membership to our Sports and Social Association (for a small fee), which includes access to our in-house gym and clubs such as football, softball, table tennis and tennis and classes in Middle Eastern dance, yoga and Tai Chi Hybrid working We are working towards a vision where both people and planet thrive, and nothing gives a greater connection with this, than seeing first hand, the visitors, scientific research and collections that all of our work is inspired by and working side by side with the teams delivering the visitor experience and events. We also recognise the benefits and flexibility that hybrid working brings. We operate a hybrid working model that requires regular, weekly attendance for this role, with the precise pattern of days on site and worked from home to be agreed with your manager. How to apply If this sounds like you, please apply below by clicking on Apply for job. Please note that as part of our commitment to anonymised shortlisting, panels do not view CVs during the recruitment process. If you choose to upload your CV, our system will automatically pull information from your CV into our application form. We advise you to double-check your application form data before submitting as the tool may interpret CVs differently. We're delighted that many of our vacancies attract a high level of interest. To ensure that every application receives the time and careful consideration it deserves, we closely monitor the number of applications we receive. In some cases, where interest is particularly high, we may close a vacancy to new applications ahead of the advertised closing date. Taking this approach helps us manage the process efficiently while maintaining a fair and thorough shortlisting process for all candidates. We therefore encourage early applications where possible. Closing date: 23:59 on 14th April 2026 Interviews expected: w/c 20th April 2026 Please note that this role does not qualify for Museum sponsorship so the successful postholder will need to have a valid right to work in the UK at the point of offer.
Apr 05, 2026
Full time
About Us We are a world-class visitor attraction and leading science research centre. We use the Museum's unique collections and our unrivalled expertise to tackle the biggest challenges facing the world today. We care for more than 80 million objects spanning billions of years and welcome more than five million visitors annually and 16 million visits to our website. Today the Museum is more relevant and influential than ever. By attracting people from a range of backgrounds to work for us, we can continue to look at the world with fresh eyes and find new ways of doing things. We employ 1100 staff in a variety of roles, all united by our vision of a future where people and planet thrive. We need everyone to have the passion and drive to help us with our mission to create advocates for our planet and inspire millions to care about the natural world. Diversity and inclusion matter to us. Our vision is of a future where both people and the planet thrive. Diversity is one of our core values and we strive to build a workplace where everyone feels a sense of belonging. All new staff who join us learn about the importance of diversity and inclusion to the Museum and how to contribute to creating an inclusive environment. We know we have more to do, but we are committed to ensuring that everyone who works at the Museum feels they can thrive and feel valued and respected. About DiSSCo UK The Distributed System of Scientific Collections UK (DiSSCo UK, ) is a consortium of UK natural science collections, led by the Natural History Museum in partnership with the Arts and Humanities Research Council (AHRC) and UK Research and Innovation (UKRI), who are developing a national infrastructure to support the digitisation and use of the UK's natural science collections to support critical research. About the role We're looking for a detail-focused and forward-thinking Digitisation Quality Assurance Lead to shape how data quality is delivered across the DiSSCo UK programme. This is a unique opportunity to design and embed a national approach to quality for digitised natural science collections. Working across the Natural History Museum and a network of UK-wide digitisation hubs, you will ensure that data and images meet consistent, high standards and are ready for long-term research and public use. You will lead the development of end-to-end QA/QC processes, combining frontline digitiser checks, automated validation, sampling and post-capture assurance. Working closely with data, digitisation and innovation teams, you will also help develop and implement AI-enabled QA approaches, including human-in-the-loop workflows and continuous model improvement. Alongside this, you'll support teams across the programme to embed best practice, providing clear guidance, training and troubleshooting support. You'll play a key role in identifying and resolving systemic data quality issues, improving workflows, and ensuring alignment with international standards such as Darwin Core and GBIF. This role offers the opportunity to influence how quality is managed at scale, contributing to a major national research infrastructure programme. About you Are you a data quality specialist who enjoys building robust processes and improving systems at scale? If you're motivated by ensuring data is accurate, consistent and fit for purpose, and enjoy working across teams to make that happen, this could be the role for you. You bring experience designing and applying QA/QC processes for data, ideally within digitisation, collections or research environments. You're comfortable combining manual and automated approaches, and have experience working with tools, scripts or workflows that support data validation and quality assurance. You are a strong problem solver who can identify root causes, resolve complex data issues and drive continuous improvement. You're equally comfortable working with technical teams and domain specialists, and can communicate complex concepts clearly to a range of audiences. If you enjoy working in collaborative, multi-institution environments and influencing without direct authority, you will thrive here. You take a structured, detail-oriented approach, while maintaining a focus on practical delivery and impact, and you are motivated by improving data quality to support research, innovation and wider access to natural science collections. Thriving at the Museum: the way we work We are proud to work at the Museum and have identified the qualities we all need to embody to reach our shared ambition. This sits alongside the Museum's values and forms the framework for the way we work. Find out more here What we offer 27.5 days holiday plus 8 bank holidays (full time equivalent) Generous defined contribution Natural History Museum Pension Scheme (employer contribution 4 - 10%) Season ticket, bicycle and rental loan Life insurance Free admission to our exhibitions and many other paid exhibitions at museums, galleries and institutions across London and the UK. Staff discount at our Museum shops and cafes We offer a wide variety of training initiatives and opportunities to build skills. Investing in staff development is important to us, and we are ambitious about helping staff to grow and fulfil their potential. Affordable membership to the Civil Service Sports Council which offers a range of benefits including an extensive list of special offers and reduced entry fees at a selection of cinema chains, theme parks, theatres, retailers and supermarkets. It also provides entry to up to 300 English Heritage sites and other national treasures. For more details, visit Membership to our Sports and Social Association (for a small fee), which includes access to our in-house gym and clubs such as football, softball, table tennis and tennis and classes in Middle Eastern dance, yoga and Tai Chi Hybrid working We are working towards a vision where both people and planet thrive, and nothing gives a greater connection with this, than seeing first hand, the visitors, scientific research and collections that all of our work is inspired by and working side by side with the teams delivering the visitor experience and events. We also recognise the benefits and flexibility that hybrid working brings. We operate a hybrid working model that requires regular, weekly attendance for this role, with the precise pattern of days on site and worked from home to be agreed with your manager. How to apply If this sounds like you, please apply below by clicking on Apply for job. Please note that as part of our commitment to anonymised shortlisting, panels do not view CVs during the recruitment process. If you choose to upload your CV, our system will automatically pull information from your CV into our application form. We advise you to double-check your application form data before submitting as the tool may interpret CVs differently. We're delighted that many of our vacancies attract a high level of interest. To ensure that every application receives the time and careful consideration it deserves, we closely monitor the number of applications we receive. In some cases, where interest is particularly high, we may close a vacancy to new applications ahead of the advertised closing date. Taking this approach helps us manage the process efficiently while maintaining a fair and thorough shortlisting process for all candidates. We therefore encourage early applications where possible. Closing date: 23:59 on 14th April 2026 Interviews expected: w/c 20th April 2026 Please note that this role does not qualify for Museum sponsorship so the successful postholder will need to have a valid right to work in the UK at the point of offer.
Rentokil Graduate Pest Control Technician - Travelling Role Join Our Team and Make a Difference! Enjoy problem-solving and helping customers? Become a Pest Control Technician with Rentokil in England and Wales. Full training provided, no experience necessary. Apply now! We are currently seeking a Pest Control Technician to join our dedicated team of travelling Technicians, covering England and Wales. If you enjoy managing your own schedule and solving unique customer problems in person, this could be the perfect opportunity for you! Why Join Rentokil? Competitive Salary Package: Start with a basic salary of £26,733 per annum plus an inconvenience allowance of £5000 per annum due to travelling and staying away from home. Expected OTE: £32,000 per annum, with bonus and commission schemes available. Benefits: Company vehicle, fuel card, mobile phone, uniform, and RI Rewards. Work-Life Balance: Full-time, permanent role, Monday to Friday (40 hr week), with potential for up to 48 hours in the future with an increased salary. Industry-Leading Training: Receive top-notch training to support our customers' pest control needs. Graduate Pest Control Technician Role: Our Graduate Pest Control Technicians joining our specialist hit squad supporting key branches across the UK, working on service improvement. You will be working within different branches across the UK, therefore, a commitment to working and staying away from home during your working week is required. You'll provide effective solutions for residential and commercial pest control, including rodent control, insect control, and bird control, ensuring excellent customer service while resolving pest problems Weekly Travel Pattern: Expect to travel to your hotel on Sunday, work in the assigned location Monday to Friday, and travel home on Friday, aiming to be back by 2-3 pm for end-of-week admin. Nationwide Scope: While a lot of work is in London and the South East, locations could be anywhere in the UK, often requiring long-distance drives on Sundays and Fridays. You'll start as a Graduate Pest Control Technician, gaining invaluable frontline experience over 6-12 months. You'll receive world-class, industry-recognised training leading to a globally respected Pest Control Qualification - a valuable asset for your entire career! Key responsibilities include: Inspecting premises and identifying risks. Tackling pest problems effectively. Offering expert advice on hygiene and prevention. Completing accurate reports & providing exceptional customer service. Beyond the Field: Your Tailored Career Pathway & Progression This travelling role offers unparalleled networking opportunities and typically leads to progression. After mastering your skills, the next 12-36 months unlock exciting opportunities to shape your own future within Rentokil Initial. Our structured development programme provides progression opportunities into diverse roles such as: Sales Surveyor Field Biologist Service Team Leader Key Account Manager Rentokil offers you the platform to follow your own career path while constantly learning on the job and developing your career. Requirements: A minimum 2.2 degree in a science/BSc related subject including Social Science, or a BA in Business Management, Hospitality, or Tourism. A full UK driving licence. A desire to work hard and have fun while meeting and interacting with customers daily. Flexibility with working patterns to support business needs. You may be required to pass a DBS check depending on the role you have applied for. Benefits: Additional opportunities to earn more with regular bonus and commission schemes. Access to a company vehicle and fuel card. Salary grading system - linked to performance for those keen to develop their career within our business. Opportunity to contribute to a Private Healthcare scheme. Enrolment in our company pension scheme. Exciting discounts and cashback offers from over 3,000 retailers with RI Rewards. Overtime opportunities - potential to earn extra in overtime to meet the needs of our customers. Leads Commission scheme available - although this isn't a sales job, we appreciate and reward you for passing on sales leads. Employee Assistance Programme (EAP) - free to access and available 24/7 to you, your family, and friends. Long service recognition - includes an extra five days of annual leave entitlement after five years of service. Refer a Friend - earn up to £1,000 for referring someone to work for Rentokil Initial. A Company Putting "People First" Rentokil Initial (FTSE100) is one of the largest business services companies in the world, operating in over 90 countries and providing services that protect people and enhance lives. Rentokil is the world's leading commercial pest control services provider, Initial is the world's leading commercial hygiene services provider, and Ambius is the world's leading provider of plants and scenting. As a business, we focus on the Right People, doing the Right Things, and in the Right Way. We invest a lot of time and money in training and developing all our colleagues to be the best they can be, and we are always looking for talented and driven people to join our Rentokil Initial Family. Our Social Links Website LinkedIn Facebook Instagram Rentokil Initial are an equal opportunities employer and are committed to creating a diverse working environment. To find out how we process your data view our careers privacy policy here
Apr 05, 2026
Full time
Rentokil Graduate Pest Control Technician - Travelling Role Join Our Team and Make a Difference! Enjoy problem-solving and helping customers? Become a Pest Control Technician with Rentokil in England and Wales. Full training provided, no experience necessary. Apply now! We are currently seeking a Pest Control Technician to join our dedicated team of travelling Technicians, covering England and Wales. If you enjoy managing your own schedule and solving unique customer problems in person, this could be the perfect opportunity for you! Why Join Rentokil? Competitive Salary Package: Start with a basic salary of £26,733 per annum plus an inconvenience allowance of £5000 per annum due to travelling and staying away from home. Expected OTE: £32,000 per annum, with bonus and commission schemes available. Benefits: Company vehicle, fuel card, mobile phone, uniform, and RI Rewards. Work-Life Balance: Full-time, permanent role, Monday to Friday (40 hr week), with potential for up to 48 hours in the future with an increased salary. Industry-Leading Training: Receive top-notch training to support our customers' pest control needs. Graduate Pest Control Technician Role: Our Graduate Pest Control Technicians joining our specialist hit squad supporting key branches across the UK, working on service improvement. You will be working within different branches across the UK, therefore, a commitment to working and staying away from home during your working week is required. You'll provide effective solutions for residential and commercial pest control, including rodent control, insect control, and bird control, ensuring excellent customer service while resolving pest problems Weekly Travel Pattern: Expect to travel to your hotel on Sunday, work in the assigned location Monday to Friday, and travel home on Friday, aiming to be back by 2-3 pm for end-of-week admin. Nationwide Scope: While a lot of work is in London and the South East, locations could be anywhere in the UK, often requiring long-distance drives on Sundays and Fridays. You'll start as a Graduate Pest Control Technician, gaining invaluable frontline experience over 6-12 months. You'll receive world-class, industry-recognised training leading to a globally respected Pest Control Qualification - a valuable asset for your entire career! Key responsibilities include: Inspecting premises and identifying risks. Tackling pest problems effectively. Offering expert advice on hygiene and prevention. Completing accurate reports & providing exceptional customer service. Beyond the Field: Your Tailored Career Pathway & Progression This travelling role offers unparalleled networking opportunities and typically leads to progression. After mastering your skills, the next 12-36 months unlock exciting opportunities to shape your own future within Rentokil Initial. Our structured development programme provides progression opportunities into diverse roles such as: Sales Surveyor Field Biologist Service Team Leader Key Account Manager Rentokil offers you the platform to follow your own career path while constantly learning on the job and developing your career. Requirements: A minimum 2.2 degree in a science/BSc related subject including Social Science, or a BA in Business Management, Hospitality, or Tourism. A full UK driving licence. A desire to work hard and have fun while meeting and interacting with customers daily. Flexibility with working patterns to support business needs. You may be required to pass a DBS check depending on the role you have applied for. Benefits: Additional opportunities to earn more with regular bonus and commission schemes. Access to a company vehicle and fuel card. Salary grading system - linked to performance for those keen to develop their career within our business. Opportunity to contribute to a Private Healthcare scheme. Enrolment in our company pension scheme. Exciting discounts and cashback offers from over 3,000 retailers with RI Rewards. Overtime opportunities - potential to earn extra in overtime to meet the needs of our customers. Leads Commission scheme available - although this isn't a sales job, we appreciate and reward you for passing on sales leads. Employee Assistance Programme (EAP) - free to access and available 24/7 to you, your family, and friends. Long service recognition - includes an extra five days of annual leave entitlement after five years of service. Refer a Friend - earn up to £1,000 for referring someone to work for Rentokil Initial. A Company Putting "People First" Rentokil Initial (FTSE100) is one of the largest business services companies in the world, operating in over 90 countries and providing services that protect people and enhance lives. Rentokil is the world's leading commercial pest control services provider, Initial is the world's leading commercial hygiene services provider, and Ambius is the world's leading provider of plants and scenting. As a business, we focus on the Right People, doing the Right Things, and in the Right Way. We invest a lot of time and money in training and developing all our colleagues to be the best they can be, and we are always looking for talented and driven people to join our Rentokil Initial Family. Our Social Links Website LinkedIn Facebook Instagram Rentokil Initial are an equal opportunities employer and are committed to creating a diverse working environment. To find out how we process your data view our careers privacy policy here
Rentokil Graduate Pest Control Technician - Travelling Role Join Our Team and Make a Difference! Enjoy problem-solving and helping customers? Become a Pest Control Technician with Rentokil in England and Wales. Full training provided, no experience necessary. Apply now! We are currently seeking a Pest Control Technician to join our dedicated team of travelling Technicians, covering England and Wales. If you enjoy managing your own schedule and solving unique customer problems in person, this could be the perfect opportunity for you! Why Join Rentokil? Competitive Salary Package: Start with a basic salary of £26,733 per annum plus an inconvenience allowance of £5000 per annum due to travelling and staying away from home. Expected OTE: £32,000 per annum, with bonus and commission schemes available. Benefits: Company vehicle, fuel card, mobile phone, uniform, and RI Rewards. Work-Life Balance: Full-time, permanent role, Monday to Friday (40 hr week), with potential for up to 48 hours in the future with an increased salary. Industry-Leading Training: Receive top-notch training to support our customers' pest control needs. Graduate Pest Control Technician Role: Our Graduate Pest Control Technicians joining our specialist hit squad supporting key branches across the UK, working on service improvement. You will be working within different branches across the UK, therefore, a commitment to working and staying away from home during your working week is required. You'll provide effective solutions for residential and commercial pest control, including rodent control, insect control, and bird control, ensuring excellent customer service while resolving pest problems Weekly Travel Pattern: Expect to travel to your hotel on Sunday, work in the assigned location Monday to Friday, and travel home on Friday, aiming to be back by 2-3 pm for end-of-week admin. Nationwide Scope: While a lot of work is in London and the South East, locations could be anywhere in the UK, often requiring long-distance drives on Sundays and Fridays. You'll start as a Graduate Pest Control Technician, gaining invaluable frontline experience over 6-12 months. You'll receive world-class, industry-recognised training leading to a globally respected Pest Control Qualification - a valuable asset for your entire career! Key responsibilities include: Inspecting premises and identifying risks. Tackling pest problems effectively. Offering expert advice on hygiene and prevention. Completing accurate reports & providing exceptional customer service. Beyond the Field: Your Tailored Career Pathway & Progression This travelling role offers unparalleled networking opportunities and typically leads to progression. After mastering your skills, the next 12-36 months unlock exciting opportunities to shape your own future within Rentokil Initial. Our structured development programme provides progression opportunities into diverse roles such as: Sales Surveyor Field Biologist Service Team Leader Key Account Manager Rentokil offers you the platform to follow your own career path while constantly learning on the job and developing your career. Requirements: A minimum 2.2 degree in a science/BSc related subject including Social Science, or a BA in Business Management, Hospitality, or Tourism. A full UK driving licence. A desire to work hard and have fun while meeting and interacting with customers daily. Flexibility with working patterns to support business needs. You may be required to pass a DBS check depending on the role you have applied for. Benefits: Additional opportunities to earn more with regular bonus and commission schemes. Access to a company vehicle and fuel card. Salary grading system - linked to performance for those keen to develop their career within our business. Opportunity to contribute to a Private Healthcare scheme. Enrolment in our company pension scheme. Exciting discounts and cashback offers from over 3,000 retailers with RI Rewards. Overtime opportunities - potential to earn extra in overtime to meet the needs of our customers. Leads Commission scheme available - although this isn't a sales job, we appreciate and reward you for passing on sales leads. Employee Assistance Programme (EAP) - free to access and available 24/7 to you, your family, and friends. Long service recognition - includes an extra five days of annual leave entitlement after five years of service. Refer a Friend - earn up to £1,000 for referring someone to work for Rentokil Initial. A Company Putting "People First" Rentokil Initial (FTSE100) is one of the largest business services companies in the world, operating in over 90 countries and providing services that protect people and enhance lives. Rentokil is the world's leading commercial pest control services provider, Initial is the world's leading commercial hygiene services provider, and Ambius is the world's leading provider of plants and scenting. As a business, we focus on the Right People, doing the Right Things, and in the Right Way. We invest a lot of time and money in training and developing all our colleagues to be the best they can be, and we are always looking for talented and driven people to join our Rentokil Initial Family. Our Social Links Website LinkedIn Facebook Instagram Rentokil Initial are an equal opportunities employer and are committed to creating a diverse working environment. To find out how we process your data view our careers privacy policy here
Apr 05, 2026
Full time
Rentokil Graduate Pest Control Technician - Travelling Role Join Our Team and Make a Difference! Enjoy problem-solving and helping customers? Become a Pest Control Technician with Rentokil in England and Wales. Full training provided, no experience necessary. Apply now! We are currently seeking a Pest Control Technician to join our dedicated team of travelling Technicians, covering England and Wales. If you enjoy managing your own schedule and solving unique customer problems in person, this could be the perfect opportunity for you! Why Join Rentokil? Competitive Salary Package: Start with a basic salary of £26,733 per annum plus an inconvenience allowance of £5000 per annum due to travelling and staying away from home. Expected OTE: £32,000 per annum, with bonus and commission schemes available. Benefits: Company vehicle, fuel card, mobile phone, uniform, and RI Rewards. Work-Life Balance: Full-time, permanent role, Monday to Friday (40 hr week), with potential for up to 48 hours in the future with an increased salary. Industry-Leading Training: Receive top-notch training to support our customers' pest control needs. Graduate Pest Control Technician Role: Our Graduate Pest Control Technicians joining our specialist hit squad supporting key branches across the UK, working on service improvement. You will be working within different branches across the UK, therefore, a commitment to working and staying away from home during your working week is required. You'll provide effective solutions for residential and commercial pest control, including rodent control, insect control, and bird control, ensuring excellent customer service while resolving pest problems Weekly Travel Pattern: Expect to travel to your hotel on Sunday, work in the assigned location Monday to Friday, and travel home on Friday, aiming to be back by 2-3 pm for end-of-week admin. Nationwide Scope: While a lot of work is in London and the South East, locations could be anywhere in the UK, often requiring long-distance drives on Sundays and Fridays. You'll start as a Graduate Pest Control Technician, gaining invaluable frontline experience over 6-12 months. You'll receive world-class, industry-recognised training leading to a globally respected Pest Control Qualification - a valuable asset for your entire career! Key responsibilities include: Inspecting premises and identifying risks. Tackling pest problems effectively. Offering expert advice on hygiene and prevention. Completing accurate reports & providing exceptional customer service. Beyond the Field: Your Tailored Career Pathway & Progression This travelling role offers unparalleled networking opportunities and typically leads to progression. After mastering your skills, the next 12-36 months unlock exciting opportunities to shape your own future within Rentokil Initial. Our structured development programme provides progression opportunities into diverse roles such as: Sales Surveyor Field Biologist Service Team Leader Key Account Manager Rentokil offers you the platform to follow your own career path while constantly learning on the job and developing your career. Requirements: A minimum 2.2 degree in a science/BSc related subject including Social Science, or a BA in Business Management, Hospitality, or Tourism. A full UK driving licence. A desire to work hard and have fun while meeting and interacting with customers daily. Flexibility with working patterns to support business needs. You may be required to pass a DBS check depending on the role you have applied for. Benefits: Additional opportunities to earn more with regular bonus and commission schemes. Access to a company vehicle and fuel card. Salary grading system - linked to performance for those keen to develop their career within our business. Opportunity to contribute to a Private Healthcare scheme. Enrolment in our company pension scheme. Exciting discounts and cashback offers from over 3,000 retailers with RI Rewards. Overtime opportunities - potential to earn extra in overtime to meet the needs of our customers. Leads Commission scheme available - although this isn't a sales job, we appreciate and reward you for passing on sales leads. Employee Assistance Programme (EAP) - free to access and available 24/7 to you, your family, and friends. Long service recognition - includes an extra five days of annual leave entitlement after five years of service. Refer a Friend - earn up to £1,000 for referring someone to work for Rentokil Initial. A Company Putting "People First" Rentokil Initial (FTSE100) is one of the largest business services companies in the world, operating in over 90 countries and providing services that protect people and enhance lives. Rentokil is the world's leading commercial pest control services provider, Initial is the world's leading commercial hygiene services provider, and Ambius is the world's leading provider of plants and scenting. As a business, we focus on the Right People, doing the Right Things, and in the Right Way. We invest a lot of time and money in training and developing all our colleagues to be the best they can be, and we are always looking for talented and driven people to join our Rentokil Initial Family. Our Social Links Website LinkedIn Facebook Instagram Rentokil Initial are an equal opportunities employer and are committed to creating a diverse working environment. To find out how we process your data view our careers privacy policy here
The Old School Surgery is looking to recruit an Admin Manager to lead and develop the administrative functions of our practice. This role will oversee the Patient Co ordinator, administrative and secretarial teams, ensuring the flow of communication and administrative work across the practice is organized, efficient and patient focused. Working closely with the Operations Manager and other team leads, the Admin Manager will help bring administrative teams together to create clear, joined up processes that support clinicians, nurses and patients, ensuring requests and information are handled efficiently and consistently. We are looking for someone who enjoys improving systems, supporting teams and creating well organised processes that help a busy practice run smoothly. The Old School Surgery is a friendly, partner led practice serving 7,500 patients in Stoney Stanton. We are continuing to strengthen our team structure to support high quality patient care and effective communication across the practice. Main duties Oversee all administrative functions and teams, including Patient Co ordinators, administrative staff and secretarial support. Develop and implement joined up administrative processes that support clinicians, nurses and patients. Streamline workflows, reduce duplication and ensure efficient, patient focused communication. Support staff development within administrative teams, encouraging collaboration and a "do it once, do it right" ethos. Work with Operations, Nursing and Finance Managers to align administrative processes with clinical and operational needs. Ensure effective use of digital systems (SystmOne, Accurx, Rapid Health) and support their consistent implementation. About us The Old School Surgery is a partner led GP practice serving approximately 7,500 patients in Stoney Stanton, Leicestershire. Our multidisciplinary team includes GP partners, salaried GPs, practice nurses, healthcare assistants, patient co ordinators, administrative staff, a dispensary team, clinical pharmacists, physiotherapists, a paramedic practitioner, midwife, mental health practitioners and social prescribers. We work closely with our Primary Care Network to improve patient access, communication and overall experience. Person Specification Experience managing or supervising administrative teams. Strong organisational and leadership skills. Excellent communication and interpersonal skills. Ability to manage complex workflows in a busy environment. Strong problem solving skills. Collaborative working across departments. Adaptability to new systems and implementing their success. Experience in general practice or healthcare administration. Experience using SystmOne. Experience supporting operational improvement or service redesign. Additional Information This post is subject to an enhanced Disclosure and Barring Service (DBS) check. This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and a submission for disclosure will be made to the Disclosure and Barring Service (formerly known as CRB).
Apr 05, 2026
Full time
The Old School Surgery is looking to recruit an Admin Manager to lead and develop the administrative functions of our practice. This role will oversee the Patient Co ordinator, administrative and secretarial teams, ensuring the flow of communication and administrative work across the practice is organized, efficient and patient focused. Working closely with the Operations Manager and other team leads, the Admin Manager will help bring administrative teams together to create clear, joined up processes that support clinicians, nurses and patients, ensuring requests and information are handled efficiently and consistently. We are looking for someone who enjoys improving systems, supporting teams and creating well organised processes that help a busy practice run smoothly. The Old School Surgery is a friendly, partner led practice serving 7,500 patients in Stoney Stanton. We are continuing to strengthen our team structure to support high quality patient care and effective communication across the practice. Main duties Oversee all administrative functions and teams, including Patient Co ordinators, administrative staff and secretarial support. Develop and implement joined up administrative processes that support clinicians, nurses and patients. Streamline workflows, reduce duplication and ensure efficient, patient focused communication. Support staff development within administrative teams, encouraging collaboration and a "do it once, do it right" ethos. Work with Operations, Nursing and Finance Managers to align administrative processes with clinical and operational needs. Ensure effective use of digital systems (SystmOne, Accurx, Rapid Health) and support their consistent implementation. About us The Old School Surgery is a partner led GP practice serving approximately 7,500 patients in Stoney Stanton, Leicestershire. Our multidisciplinary team includes GP partners, salaried GPs, practice nurses, healthcare assistants, patient co ordinators, administrative staff, a dispensary team, clinical pharmacists, physiotherapists, a paramedic practitioner, midwife, mental health practitioners and social prescribers. We work closely with our Primary Care Network to improve patient access, communication and overall experience. Person Specification Experience managing or supervising administrative teams. Strong organisational and leadership skills. Excellent communication and interpersonal skills. Ability to manage complex workflows in a busy environment. Strong problem solving skills. Collaborative working across departments. Adaptability to new systems and implementing their success. Experience in general practice or healthcare administration. Experience using SystmOne. Experience supporting operational improvement or service redesign. Additional Information This post is subject to an enhanced Disclosure and Barring Service (DBS) check. This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and a submission for disclosure will be made to the Disclosure and Barring Service (formerly known as CRB).
Our client is recruiting for an IT Manager to lead their internal IT function in London. This is a fully office-based role within a Mac-focused professional services environment, requiring strong technical expertise, team leadership, and a proactive approach to infrastructure management and security. The Role This position is responsible for overseeing all IT systems and infrastructure, managing two IT Engineers, and driving IT projects forward in line with business objectives. The environment is approximately 95% Mac-based, and the successful candidate must have extensive experience managing macOS environments using Jamf Pro and related tools. Security, performance, and reliability are critical, particularly within a regulated professional services setting handling confidential client data. Key Responsibilities • Full ownership and management of IT infrastructure and services • Leading, mentoring, and developing a small IT team • Managing Mac hardware lifecycle, deployment, and updates via Jamf Pro • Administration of Linux servers, including scripting, web, file, and directory services • Managing networking infrastructure including firewalls (SonicWall essential), switches, and wireless access points • Overseeing VOIP/SIP systems (3CX), virtual environments (Hyper-V, VMware), and storage (Synology/QNAP) • Managing Active Directory, VPNs, server/application security, and print services • Monitoring SLAs and ticketing systems, ensuring service standards are maintained • Preparing and presenting annual IT budgets and reporting regularly to stakeholders • Managing service contracts, renewals, and the firm s asset register • Providing hands-on support for user issues, practice management systems, and infrastructure • Being available out of hours in the event of critical IT incidents The Candidate • Extensive experience supporting and deploying macOS in a business environment (Jamf Pro essential) • Strong Linux administration and command-line scripting skills (Bash/Python) • Proven networking expertise including SonicWall, Brocade, and Ubiquiti • Experience with Dell servers, VMware/Hyper-V, storage solutions, and server security • Working knowledge of Windows 10/11 and Windows Server environments • Demonstrable experience managing an IT function and reporting to senior stakeholders • Strong documentation skills and structured approach to infrastructure management • Flexible, solutions-focused, and confident supporting users at all levels What s on Offer • Senior leadership role with full responsibility for IT strategy and delivery • Stable, professional services environment • Opportunity to modernise and develop infrastructure • Competitive salary dependent on experience Should you have any questions or wish to apply please do not hesitate to contact Clear Legal Recruitment Limited. Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days please assume your application has been unsuccessful.
Apr 05, 2026
Full time
Our client is recruiting for an IT Manager to lead their internal IT function in London. This is a fully office-based role within a Mac-focused professional services environment, requiring strong technical expertise, team leadership, and a proactive approach to infrastructure management and security. The Role This position is responsible for overseeing all IT systems and infrastructure, managing two IT Engineers, and driving IT projects forward in line with business objectives. The environment is approximately 95% Mac-based, and the successful candidate must have extensive experience managing macOS environments using Jamf Pro and related tools. Security, performance, and reliability are critical, particularly within a regulated professional services setting handling confidential client data. Key Responsibilities • Full ownership and management of IT infrastructure and services • Leading, mentoring, and developing a small IT team • Managing Mac hardware lifecycle, deployment, and updates via Jamf Pro • Administration of Linux servers, including scripting, web, file, and directory services • Managing networking infrastructure including firewalls (SonicWall essential), switches, and wireless access points • Overseeing VOIP/SIP systems (3CX), virtual environments (Hyper-V, VMware), and storage (Synology/QNAP) • Managing Active Directory, VPNs, server/application security, and print services • Monitoring SLAs and ticketing systems, ensuring service standards are maintained • Preparing and presenting annual IT budgets and reporting regularly to stakeholders • Managing service contracts, renewals, and the firm s asset register • Providing hands-on support for user issues, practice management systems, and infrastructure • Being available out of hours in the event of critical IT incidents The Candidate • Extensive experience supporting and deploying macOS in a business environment (Jamf Pro essential) • Strong Linux administration and command-line scripting skills (Bash/Python) • Proven networking expertise including SonicWall, Brocade, and Ubiquiti • Experience with Dell servers, VMware/Hyper-V, storage solutions, and server security • Working knowledge of Windows 10/11 and Windows Server environments • Demonstrable experience managing an IT function and reporting to senior stakeholders • Strong documentation skills and structured approach to infrastructure management • Flexible, solutions-focused, and confident supporting users at all levels What s on Offer • Senior leadership role with full responsibility for IT strategy and delivery • Stable, professional services environment • Opportunity to modernise and develop infrastructure • Competitive salary dependent on experience Should you have any questions or wish to apply please do not hesitate to contact Clear Legal Recruitment Limited. Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days please assume your application has been unsuccessful.
Do you want to work to make Power for Good? We're the world's largest independent renewable energy company. We're guided by a simple yet powerful vision: to create a future where everyone has access to affordable, zero carbon energy. We know that achieving our ambitions would be impossible without our people. Because we're tackling some of the world's toughest problems, we need the very best people to help us. They're our most important asset so that's why we continually invest in them. RES is a family with a diverse workforce, and we are dedicated to the personal professional growth of our people, no matter what stage of their career they're at. We can promise you rewarding work which makes a real impact, the chance to learn from inspiring colleagues from across a growing, global network and opportunities to grow personally and professionally. Our competitive package offers a wide range of benefits and rewards. Job Purpose Reporting to an Operations Manager, the primary responsibility of the role is to lead and deliver O&M services to offshore renewable energy assets. Assets include offshore meteorological masts, wind turbines, offshore transmission assets including onshore and offshore substations, foundations and subsea cables. The Project Manager role is to ensure that these services are delivered safely, on time, within the budget and in accordance with contractual requirements, standards and specifications. Organisational Context You will be the focal point for project delivery and responsible for the planning and delivery of the day to day activities required to provide the agreed services. This is a client facing role and requires regular communication with RES' clients, internal technicians and external contractors. You will work closely with the Offshore and UK&I O&M teams as well as other RES departments including HV Services, HSQE, Technical and Engineering. Key Accountabilities Delivery of operation and maintenance services, including but not limited to: Planning the onshore and offshore scheduled work. Preparing budgets and contract variations, tracking budgets and invoicing. Ensuring all contracted and regulatory requirements are completed, such a statutory inspections as required by the contract. Producing and reviewing Risk Assessments and Method Statements. Procurement of 3rd party services, tools and equipment. Project management (and occasional delivery) of work including: Inspection and planned maintenance of onshore and offshore assets. Reactive maintenance of electrical and mechanical elements. Inspecting and auditing on site activities. Creation of reports to issue to client. Competency and skills to: Project manage planned and reactive offshore activities. Lead an onshore/offshore team in the execution of the work. Plan maintenance services involving difficult access. On-Call: you are expected to participate in a call out rota to provide emergency response outside of normal working hours. Depending on the type of faults, the on call duty may require onshore and/or offshore site visits at short notice. The role also includes the following department responsibilities: Support the production and review of procedures, processes and technical literature. Draft and/or provide inputs into proposals and related cost books. Assist with the management & control of both client owned and Offshore department tools, equipment and PPE. Knowledge Good knowledge of UK Health & Safety legislation. Experience with data logging and communication systems. LV & mechanical fault-finding and analysis. Knowledge of wind turbines and related equipment. Knowledge of balance of plant applicable to offshore wind farms. Knowledge of wind turbines and related equipment. Knowledge of Offshore Transmission assets (OFTO) Knowledge of HV systems. Knowledge of HV safety rules. Awareness of working at height and within a confined space. Skills Excellent attitude to safety. Project Management. Technical capability for the evaluation of complex equipment. Ability to work alone and as part of a team Capable of working offshore and at height. Physically fit, the role will require climbing/transferring to offshore structures. Ability to use Microsoft Office (Outlook, Word and Excel) Experience Experience of working in multidiscipline teams. Experience of the wind industry. Experience offshore working. Experience of transmission systems. Experience working at height (desirable). Qualifications An HND in mechanical or electrical engineering, or equivalent qualification, but background in technical discipline. GWO Training (desirable, however full training will be given) IRATA or rigging qualification (desirable)Hold a full driving licence. At RES we celebrate difference as we know it makes our company a great place to work. Encouraging applicants with different backgrounds, ideas and points of view, we create teams who work together to solve complex problems and design practical solutions for our clients. Our multiple perspectives come from many sources including the diverse ethnicity, culture, gender, nationality, age, sex, sexual orientation, gender identity and expression, disability, marital status, parental status, education, social background and life experience of our people.
Apr 05, 2026
Full time
Do you want to work to make Power for Good? We're the world's largest independent renewable energy company. We're guided by a simple yet powerful vision: to create a future where everyone has access to affordable, zero carbon energy. We know that achieving our ambitions would be impossible without our people. Because we're tackling some of the world's toughest problems, we need the very best people to help us. They're our most important asset so that's why we continually invest in them. RES is a family with a diverse workforce, and we are dedicated to the personal professional growth of our people, no matter what stage of their career they're at. We can promise you rewarding work which makes a real impact, the chance to learn from inspiring colleagues from across a growing, global network and opportunities to grow personally and professionally. Our competitive package offers a wide range of benefits and rewards. Job Purpose Reporting to an Operations Manager, the primary responsibility of the role is to lead and deliver O&M services to offshore renewable energy assets. Assets include offshore meteorological masts, wind turbines, offshore transmission assets including onshore and offshore substations, foundations and subsea cables. The Project Manager role is to ensure that these services are delivered safely, on time, within the budget and in accordance with contractual requirements, standards and specifications. Organisational Context You will be the focal point for project delivery and responsible for the planning and delivery of the day to day activities required to provide the agreed services. This is a client facing role and requires regular communication with RES' clients, internal technicians and external contractors. You will work closely with the Offshore and UK&I O&M teams as well as other RES departments including HV Services, HSQE, Technical and Engineering. Key Accountabilities Delivery of operation and maintenance services, including but not limited to: Planning the onshore and offshore scheduled work. Preparing budgets and contract variations, tracking budgets and invoicing. Ensuring all contracted and regulatory requirements are completed, such a statutory inspections as required by the contract. Producing and reviewing Risk Assessments and Method Statements. Procurement of 3rd party services, tools and equipment. Project management (and occasional delivery) of work including: Inspection and planned maintenance of onshore and offshore assets. Reactive maintenance of electrical and mechanical elements. Inspecting and auditing on site activities. Creation of reports to issue to client. Competency and skills to: Project manage planned and reactive offshore activities. Lead an onshore/offshore team in the execution of the work. Plan maintenance services involving difficult access. On-Call: you are expected to participate in a call out rota to provide emergency response outside of normal working hours. Depending on the type of faults, the on call duty may require onshore and/or offshore site visits at short notice. The role also includes the following department responsibilities: Support the production and review of procedures, processes and technical literature. Draft and/or provide inputs into proposals and related cost books. Assist with the management & control of both client owned and Offshore department tools, equipment and PPE. Knowledge Good knowledge of UK Health & Safety legislation. Experience with data logging and communication systems. LV & mechanical fault-finding and analysis. Knowledge of wind turbines and related equipment. Knowledge of balance of plant applicable to offshore wind farms. Knowledge of wind turbines and related equipment. Knowledge of Offshore Transmission assets (OFTO) Knowledge of HV systems. Knowledge of HV safety rules. Awareness of working at height and within a confined space. Skills Excellent attitude to safety. Project Management. Technical capability for the evaluation of complex equipment. Ability to work alone and as part of a team Capable of working offshore and at height. Physically fit, the role will require climbing/transferring to offshore structures. Ability to use Microsoft Office (Outlook, Word and Excel) Experience Experience of working in multidiscipline teams. Experience of the wind industry. Experience offshore working. Experience of transmission systems. Experience working at height (desirable). Qualifications An HND in mechanical or electrical engineering, or equivalent qualification, but background in technical discipline. GWO Training (desirable, however full training will be given) IRATA or rigging qualification (desirable)Hold a full driving licence. At RES we celebrate difference as we know it makes our company a great place to work. Encouraging applicants with different backgrounds, ideas and points of view, we create teams who work together to solve complex problems and design practical solutions for our clients. Our multiple perspectives come from many sources including the diverse ethnicity, culture, gender, nationality, age, sex, sexual orientation, gender identity and expression, disability, marital status, parental status, education, social background and life experience of our people.
Senior Staff Engineer Tech Lead- iCasino (UK - Remote) United Kingdom (Remote) Job Description As a Senior Staff Engineer Tech Lead at Fanatics, you are both a hands-on technical expert and a driving force behind the success of your team. You lead by influence-aligning engineers, product managers, designers, and backend partners to deliver exceptional customer-facing experiences with speed, quality, and purpose. You combine deep technical expertise with strong communication and relationship-building skills to guide the team through complex challenges, balance priorities, and maintain a high-performing, well-oiled product. You will operate at both strategic and implementation levels-owning, designing and evolving robust Backend-For-Frontend (BFF) solutions that power personalisation and content delivery across our platforms. You are responsible for the scalability, performance, and long-term technical direction of the BFF layer that enables our mobile and web client experiences, while fostering collaboration across organizations to move the business forward. Your leadership sets the tone for excellence, reliability, and teamwork. We own the iCasino experience across Fanatics platforms-including the Standalone Casino App, iCasino within our Fanatics Sportsbook & Casino App, and the Casino Desktop website. Each of these experiences is powered by Kotlin Multiplatform, and the BFF plays a critical role in delivering high-quality, consistent, and fast-paced innovation across all ecosystems. Our ambition is to build the top online casinos in the U.S-fun, dynamic, personalised, entertainment-focused products built with cutting-edge mobile technology. Responsibilities Lead the team in delivering high-impact customer-facing capabilities within the BFF, maintaining platform quality, guiding engineers through technical and execution decisions. Collaborate across engineering, product, design, and backend organizations to align goals, unblock dependencies, and ensure successful delivery. Drive the design, development, testing, and deployment of high quality, stable and scalable BFF services in Java and Kotlin that power Android, iOS, and web experiences. Balance short-term delivery needs with long-term architectural vision, ensuring maintainable, performant, and reusable service patterns. Lead feature delivery end-to-end, from ideation through launch and iteration, ensuring quality and velocity across platforms. Set and uphold engineering standards, development principles, and best practices for API design, service architecture, and BFF patterns. Champion collaboration and relationship-building within the team and across partner orgs, acting as a trusted technical liaison. Participate in sprint planning, architecture discussions, and design reviews, contributing technical insight and organizational leadership. Drive operational excellence-monitoring reliability, test coverage, and observability, and ensuring issues are resolved with ownership and urgency. Mentor engineers across multiple levels and platforms, modeling proactive communication, problem-solving, and accountability. Be open to occasional travel to Fanatics offices or events for planning, collaboration, and team-building activities. Required Qualifications More than 10 years of experience building and maintaining production distributed systems. Deep expertise in Java and/or Kotlin and Spring Boot, with experience designing scalable APIs and service layers. Experience building or evolving Backend-for-Frontend (BFF) or client-facing service architectures. Experience partnering closely with mobile or web client teams to deliver performant, user-centric APIs. Demonstrated ability to lead cross-functional efforts and drive execution across teams without direct authority. Excellent communication and collaboration skills-able to translate technical strategy into clear, actionable team direction. Proven success in Agile/SCRUM environments, balancing delivery speed with quality. A hands-on builder with a team-first mindset and a passion for coaching and elevating others. A Bachelor's degree, or professional certification, or a combination of education and experience Preferred Qualifications Production experience with Kotlin in backend systems, or demonstrated interest in adopting Kotlin where appropriate. Experience in sports, gaming, fintech, or other regulated, high-velocity environments. Passion for developer experience, performance optimization, and platform tooling. Strong focus on clean API design, service maintainability, and scalable architecture patterns. Not sure if you check every box? If you're excited about this role, Kotlin Multiplatform, and building best-in-class mobile experiences, we encourage you to apply-even if you don't meet every single qualification. We value passion, curiosity, and a growth mindset, and we believe great engineers come from diverse backgrounds and paths. Please note, you do need to be living in the UK for this position and we do NOT offer sponsorship. About Us Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally. About the Team Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin. Job Info Posting Date 03/03/2026, 09:03 PM Locations Richmond House, Leeds, LS16 6QY, GB (Remote)
Apr 05, 2026
Full time
Senior Staff Engineer Tech Lead- iCasino (UK - Remote) United Kingdom (Remote) Job Description As a Senior Staff Engineer Tech Lead at Fanatics, you are both a hands-on technical expert and a driving force behind the success of your team. You lead by influence-aligning engineers, product managers, designers, and backend partners to deliver exceptional customer-facing experiences with speed, quality, and purpose. You combine deep technical expertise with strong communication and relationship-building skills to guide the team through complex challenges, balance priorities, and maintain a high-performing, well-oiled product. You will operate at both strategic and implementation levels-owning, designing and evolving robust Backend-For-Frontend (BFF) solutions that power personalisation and content delivery across our platforms. You are responsible for the scalability, performance, and long-term technical direction of the BFF layer that enables our mobile and web client experiences, while fostering collaboration across organizations to move the business forward. Your leadership sets the tone for excellence, reliability, and teamwork. We own the iCasino experience across Fanatics platforms-including the Standalone Casino App, iCasino within our Fanatics Sportsbook & Casino App, and the Casino Desktop website. Each of these experiences is powered by Kotlin Multiplatform, and the BFF plays a critical role in delivering high-quality, consistent, and fast-paced innovation across all ecosystems. Our ambition is to build the top online casinos in the U.S-fun, dynamic, personalised, entertainment-focused products built with cutting-edge mobile technology. Responsibilities Lead the team in delivering high-impact customer-facing capabilities within the BFF, maintaining platform quality, guiding engineers through technical and execution decisions. Collaborate across engineering, product, design, and backend organizations to align goals, unblock dependencies, and ensure successful delivery. Drive the design, development, testing, and deployment of high quality, stable and scalable BFF services in Java and Kotlin that power Android, iOS, and web experiences. Balance short-term delivery needs with long-term architectural vision, ensuring maintainable, performant, and reusable service patterns. Lead feature delivery end-to-end, from ideation through launch and iteration, ensuring quality and velocity across platforms. Set and uphold engineering standards, development principles, and best practices for API design, service architecture, and BFF patterns. Champion collaboration and relationship-building within the team and across partner orgs, acting as a trusted technical liaison. Participate in sprint planning, architecture discussions, and design reviews, contributing technical insight and organizational leadership. Drive operational excellence-monitoring reliability, test coverage, and observability, and ensuring issues are resolved with ownership and urgency. Mentor engineers across multiple levels and platforms, modeling proactive communication, problem-solving, and accountability. Be open to occasional travel to Fanatics offices or events for planning, collaboration, and team-building activities. Required Qualifications More than 10 years of experience building and maintaining production distributed systems. Deep expertise in Java and/or Kotlin and Spring Boot, with experience designing scalable APIs and service layers. Experience building or evolving Backend-for-Frontend (BFF) or client-facing service architectures. Experience partnering closely with mobile or web client teams to deliver performant, user-centric APIs. Demonstrated ability to lead cross-functional efforts and drive execution across teams without direct authority. Excellent communication and collaboration skills-able to translate technical strategy into clear, actionable team direction. Proven success in Agile/SCRUM environments, balancing delivery speed with quality. A hands-on builder with a team-first mindset and a passion for coaching and elevating others. A Bachelor's degree, or professional certification, or a combination of education and experience Preferred Qualifications Production experience with Kotlin in backend systems, or demonstrated interest in adopting Kotlin where appropriate. Experience in sports, gaming, fintech, or other regulated, high-velocity environments. Passion for developer experience, performance optimization, and platform tooling. Strong focus on clean API design, service maintainability, and scalable architecture patterns. Not sure if you check every box? If you're excited about this role, Kotlin Multiplatform, and building best-in-class mobile experiences, we encourage you to apply-even if you don't meet every single qualification. We value passion, curiosity, and a growth mindset, and we believe great engineers come from diverse backgrounds and paths. Please note, you do need to be living in the UK for this position and we do NOT offer sponsorship. About Us Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally. About the Team Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin. Job Info Posting Date 03/03/2026, 09:03 PM Locations Richmond House, Leeds, LS16 6QY, GB (Remote)
# Customer Success Manager Job Introduction Customer Success Manager Join a leading utilities company that champions innovation and service excellence. At Last Mile, we take pride in delivering high-quality solutions across the multi-utility sector. Our Sales team is growing, and we're excited to welcome a talented Customer Success Manager to join us.As a Customer Success Manager, you will take on a nationwide role focused on developing innovative ways to secure future work across local authorities, housing associations and framework agreements. As a key member of the Sales & Design Team, you'll play a crucial role in driving customer satisfaction, retention and growth within the utilities sector. Acting as the primary relationship owner for key accounts, you will ensure customers receive maximum value from our services and solutions.Working closely with sales, operations, billing and product teams, you will maintain strong customer relationships, proactively resolve issues and identify commercial opportunities that support long-term revenue growth.We're looking for the successful candidate to be based at one of our offices, in Stonehouse (Gloucestershire), London, Warrington or Hamilton (Glasgow). Your responsibilities as a Customer Success Manager: Leadership & Team Management - Oversee and support the Business Development Manager and Sales Coordinator, ensuring high quality performance, effective workload management, and ongoing professional development, while maintaining a positive and productive team environment. Customer Relationship Ownership - Act as the primary contact for key customers, building strong and trusted long term relationships through proactive communication, regular reviews and onsite or virtual meetings. Service Delivery & Performance Oversight - Ensure seamless customer onboarding and monitor service performance, SLAs and delivery milestones. Work with internal teams to resolve issues promptly and manage escalations professionally to maintain excellent customer experience. Commercial Growth & Strategic Planning - Identify upsell, renewal and cross sell opportunities, support contract discussions and pricing updates, and contribute to revenue forecasting and customer growth plans using insights drawn from data and customer feedback. Customer Advocacy & Continuous Improvement - Analyse customer data and performance trends to recommend service enhancements. Provide insight to product and operational teams, track customer health indicators and champion customer needs to reduce churn and drive continuous improvement. Preferred experience Proven experience in customer success, account management, or commercial roles within utilities or B2B service environments. Strong knowledge of utility operations (energy, water, metering, last mile delivery, infrastructure or related fields). Ability to analyse data, understand commercial drivers, and create actionable insights. Strong stakeholder management experience across operational, commercial, and technical teams. Apply now! We aim to keep candidates informed throughout the process and encourage you to apply promptly as we may close the vacancy early if sufficient applications are received. Last Mile is one of the largest last-mile multi-utility businesses in the UK. We understand construction and we know utilities. We take responsibility for the 'last mile' of infrastructure that connects developments to wider distribution networks. Our strong history in gas and electricity connections, deep knowledge of the industry and secure investor backing means we can provide a comprehensive multi-utility solution that includes clean (ground source) heat networks, electricity, water and wastewater. Working through our operating companies (in South of England and Wales), (in Scotland, North Wales and the North of England) and our asset adoption business , we offer a 'one-stop shop' for new utility connections. We're proud to be both a certified business and a Living Wage Employer, reflecting our commitment to supporting and valuing our people.For further enquiries, contact or visit our website at At Last Mile, we are proud to be an equal opportunities employer. We consider all applications solely on the basis of skills and experience and actively encourage candidates from all backgrounds to apply. Customer Success Manager Salary Competitive Frequency Annual Job Reference CSM007 Contract Type Permanent - Full Time Closing Date 5 April, 2026 Job Category Sales, Commercial and Estimating Company Office-Based Location Stonehouse, United Kingdom Posted on 26 February, 2026
Apr 05, 2026
Full time
# Customer Success Manager Job Introduction Customer Success Manager Join a leading utilities company that champions innovation and service excellence. At Last Mile, we take pride in delivering high-quality solutions across the multi-utility sector. Our Sales team is growing, and we're excited to welcome a talented Customer Success Manager to join us.As a Customer Success Manager, you will take on a nationwide role focused on developing innovative ways to secure future work across local authorities, housing associations and framework agreements. As a key member of the Sales & Design Team, you'll play a crucial role in driving customer satisfaction, retention and growth within the utilities sector. Acting as the primary relationship owner for key accounts, you will ensure customers receive maximum value from our services and solutions.Working closely with sales, operations, billing and product teams, you will maintain strong customer relationships, proactively resolve issues and identify commercial opportunities that support long-term revenue growth.We're looking for the successful candidate to be based at one of our offices, in Stonehouse (Gloucestershire), London, Warrington or Hamilton (Glasgow). Your responsibilities as a Customer Success Manager: Leadership & Team Management - Oversee and support the Business Development Manager and Sales Coordinator, ensuring high quality performance, effective workload management, and ongoing professional development, while maintaining a positive and productive team environment. Customer Relationship Ownership - Act as the primary contact for key customers, building strong and trusted long term relationships through proactive communication, regular reviews and onsite or virtual meetings. Service Delivery & Performance Oversight - Ensure seamless customer onboarding and monitor service performance, SLAs and delivery milestones. Work with internal teams to resolve issues promptly and manage escalations professionally to maintain excellent customer experience. Commercial Growth & Strategic Planning - Identify upsell, renewal and cross sell opportunities, support contract discussions and pricing updates, and contribute to revenue forecasting and customer growth plans using insights drawn from data and customer feedback. Customer Advocacy & Continuous Improvement - Analyse customer data and performance trends to recommend service enhancements. Provide insight to product and operational teams, track customer health indicators and champion customer needs to reduce churn and drive continuous improvement. Preferred experience Proven experience in customer success, account management, or commercial roles within utilities or B2B service environments. Strong knowledge of utility operations (energy, water, metering, last mile delivery, infrastructure or related fields). Ability to analyse data, understand commercial drivers, and create actionable insights. Strong stakeholder management experience across operational, commercial, and technical teams. Apply now! We aim to keep candidates informed throughout the process and encourage you to apply promptly as we may close the vacancy early if sufficient applications are received. Last Mile is one of the largest last-mile multi-utility businesses in the UK. We understand construction and we know utilities. We take responsibility for the 'last mile' of infrastructure that connects developments to wider distribution networks. Our strong history in gas and electricity connections, deep knowledge of the industry and secure investor backing means we can provide a comprehensive multi-utility solution that includes clean (ground source) heat networks, electricity, water and wastewater. Working through our operating companies (in South of England and Wales), (in Scotland, North Wales and the North of England) and our asset adoption business , we offer a 'one-stop shop' for new utility connections. We're proud to be both a certified business and a Living Wage Employer, reflecting our commitment to supporting and valuing our people.For further enquiries, contact or visit our website at At Last Mile, we are proud to be an equal opportunities employer. We consider all applications solely on the basis of skills and experience and actively encourage candidates from all backgrounds to apply. Customer Success Manager Salary Competitive Frequency Annual Job Reference CSM007 Contract Type Permanent - Full Time Closing Date 5 April, 2026 Job Category Sales, Commercial and Estimating Company Office-Based Location Stonehouse, United Kingdom Posted on 26 February, 2026
Forvis Mazars is a leading global professional services network providing audit & assurance, tax, and advisory services. Forvis Mazars in the UK spans 14 offices across the nation and has over 3,400 professionals, with 190 partners. We have a clear purpose and a shared commitment to shape a better future. You'll join a collaborative and inclusive team where you're supported to grow your skills, ex click apply for full job details
Apr 05, 2026
Full time
Forvis Mazars is a leading global professional services network providing audit & assurance, tax, and advisory services. Forvis Mazars in the UK spans 14 offices across the nation and has over 3,400 professionals, with 190 partners. We have a clear purpose and a shared commitment to shape a better future. You'll join a collaborative and inclusive team where you're supported to grow your skills, ex click apply for full job details
Are you driven to open doors for young people from disadvantaged backgrounds and help them build the skills and confidence to thrive? Head of Fundraising (Philanthropy & Major Gifts) The Talent Foundry £45,000-£50,000 Hybrid (London-based 2-3 days/month) Permanent The Talent Foundry is searching for an experienced Head of Fundraising to help us reach one million young people by 2030. This is a rare opportunity to shape and lead a philanthropy and major gifts function at a fast-growing, values led charity with a powerful mission and an already impressive roster of long term corporate partners. About The Talent Foundry Since 2009, we've helped nearly 700,000 young people aged 7-18 from underserved backgrounds discover their talents, build confidence, and develop the skills they need to succeed in education and work. We do this through free, high quality employability programmes delivered in over 600 schools each year, in long term partnership with employers including Barclays LifeSkills, KPMG, M&G plc, Network Rail, ICAEW and the NHS. We're ambitious, inclusive and inquisitive; and we're just getting started. The role This is a strategic and hands on position, perfect for a fundraiser who loves building something new. You'll lead the development of new income streams, grow philanthropic and major gifts support, and work closely with senior leadership to strengthen the organisation's long term financial sustainability. You'll also line manage a newly formed team including a Fundraising Manager and a Marketing & Communications Manager, so experience of coaching and developing people is important. About you You'll have direct UK charity fundraising experience and a strong track record of securing six figure income through trusts and foundations, major gifts or corporate foundations. You'll be an outstanding communicator, a collaborative colleague and someone who genuinely cares about social mobility. Lived experience of the challenges faced by young people from underserved backgrounds is warmly welcomed, though not essential. The details Hybrid: home-based with 2-3 days per month in London £45,000-£50,000 per annum 37.5 hours per week (0.8 FTE considered) 28 days annual leave plus bank holidays £500 learning & development budget, Employee Assistance Programme, cycle to work scheme, enhanced maternity package (after three years), pension, quarterly team days, and your birthday off How to apply Please send a copy of your CV or profile to Philippa Randle at Charity People as the first step. If your experience aligns with what we're looking for, we'll share full details on how to complete your formal application. If you need any adjustments to the application process, please let us know, we want every candidate to have a fair opportunity to shine. A note on AI We embrace innovative technology in our work, and you're welcome to use AI tools to help structure or refine your application. But we want to hear you; your voice, your experiences, your story. AI works best as an editor, not a ghostwriter. Please don't ask AI to write your application from scratch or copy and paste generated answers. Beyond losing the chance to show us what makes you right for this role, we've found that AI-generated applications often contain inaccuracies and any incorrect information will result in your application being discounted. Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Apr 05, 2026
Full time
Are you driven to open doors for young people from disadvantaged backgrounds and help them build the skills and confidence to thrive? Head of Fundraising (Philanthropy & Major Gifts) The Talent Foundry £45,000-£50,000 Hybrid (London-based 2-3 days/month) Permanent The Talent Foundry is searching for an experienced Head of Fundraising to help us reach one million young people by 2030. This is a rare opportunity to shape and lead a philanthropy and major gifts function at a fast-growing, values led charity with a powerful mission and an already impressive roster of long term corporate partners. About The Talent Foundry Since 2009, we've helped nearly 700,000 young people aged 7-18 from underserved backgrounds discover their talents, build confidence, and develop the skills they need to succeed in education and work. We do this through free, high quality employability programmes delivered in over 600 schools each year, in long term partnership with employers including Barclays LifeSkills, KPMG, M&G plc, Network Rail, ICAEW and the NHS. We're ambitious, inclusive and inquisitive; and we're just getting started. The role This is a strategic and hands on position, perfect for a fundraiser who loves building something new. You'll lead the development of new income streams, grow philanthropic and major gifts support, and work closely with senior leadership to strengthen the organisation's long term financial sustainability. You'll also line manage a newly formed team including a Fundraising Manager and a Marketing & Communications Manager, so experience of coaching and developing people is important. About you You'll have direct UK charity fundraising experience and a strong track record of securing six figure income through trusts and foundations, major gifts or corporate foundations. You'll be an outstanding communicator, a collaborative colleague and someone who genuinely cares about social mobility. Lived experience of the challenges faced by young people from underserved backgrounds is warmly welcomed, though not essential. The details Hybrid: home-based with 2-3 days per month in London £45,000-£50,000 per annum 37.5 hours per week (0.8 FTE considered) 28 days annual leave plus bank holidays £500 learning & development budget, Employee Assistance Programme, cycle to work scheme, enhanced maternity package (after three years), pension, quarterly team days, and your birthday off How to apply Please send a copy of your CV or profile to Philippa Randle at Charity People as the first step. If your experience aligns with what we're looking for, we'll share full details on how to complete your formal application. If you need any adjustments to the application process, please let us know, we want every candidate to have a fair opportunity to shine. A note on AI We embrace innovative technology in our work, and you're welcome to use AI tools to help structure or refine your application. But we want to hear you; your voice, your experiences, your story. AI works best as an editor, not a ghostwriter. Please don't ask AI to write your application from scratch or copy and paste generated answers. Beyond losing the chance to show us what makes you right for this role, we've found that AI-generated applications often contain inaccuracies and any incorrect information will result in your application being discounted. Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Job Description Brakes, part of the Sysco Group, are currently recruiting for a Project Development Executive to join the team on a full time, permanent basis. As the Project Development Executive, you will support the Product Development and Merchandising teams through strong administration, planning, coordination, and project governance. The role helps ensure New Product Development (NPD) projects progress smoothly from initial brief through to product launch . This role assists the Centre of Plate team in managing project timelines, documentation, and communication to ensure projects are completed on time and within scope. Projects will involve collaboration across different functions and sites within the Sysco network. This role is offering a hybrid working contract, working 3 days per week in our Ashford , Kent office to support team collaboration, The role may also involve UK travel and occasional European or international travel where required. You will work closely with Procurement, Technical, Category, Supply Chain, Development Chefs, and Suppliers, acting as a central coordination point for documentation, trackers, meetings, and communication across multiple projects and categories. Key Accountabilities & Responsibilities: Shadow development managers to gain full understanding of the product development process from brief initiation to product launch. Support Development Managers by maintaining accurate timelines, trackers, and action logs. Prepare and maintain project documentation, including project plans, status reports, and meeting notes. Coordinate and track project critical paths across multiple systems (e.g. NPD Trackers / SAP / Assure / QAS). Track project progress and report updates to senior managers Monitor task assignments and ensure deadlines are met and identify potential risks or delays and escalate issues when necessary. Ensure project documentation is accurate, organised and accessible. Organise and schedule project meetings and reviews. Support kitchen panels including benchmarking, quality assurance coordination, and product range reviews. Provide relevant product data, paperwork, and specification for panels, as required. Organising of Customer & Development sample requests Support on the preparation of food awards and submissions Provide administrative and coordination support for a small product area or supply base to develop capabilities to manage a small product group within a category or supply base; supporting ongoing development and succession planning. About you: You will have experience working in a manufacturing or food product development environment and be ready to take the next step in your career within a global organisation. You will bring a solid food product or food manufacturing background, with experience using online food specification systems and supporting projects through effective coordination or project management. You will demonstrate strong business awareness, communicate confidently with stakeholders at all levels, and be comfortable working both independently and collaboratively to achieve targets. Highly organised and detail focused, you will be able to manage multiple projects or product categories at the same time, adapt quickly in a fast paced environment, and maintain a high standard of accuracy throughout. What we offer: A competitive salary Generous holiday allowance of 25 days, with option to purchase 10 additional holiday days Pension scheme Hybrid working contract Discounts on a wide range of food and award-winning products through our staff shop Discounts on Cinema tickets, shopping and earn cashback on purchases through Sodexo. Recognition awards and Incentives Career progression opportunities within the global Sysco group, the world's leading foodservice business
Apr 05, 2026
Full time
Job Description Brakes, part of the Sysco Group, are currently recruiting for a Project Development Executive to join the team on a full time, permanent basis. As the Project Development Executive, you will support the Product Development and Merchandising teams through strong administration, planning, coordination, and project governance. The role helps ensure New Product Development (NPD) projects progress smoothly from initial brief through to product launch . This role assists the Centre of Plate team in managing project timelines, documentation, and communication to ensure projects are completed on time and within scope. Projects will involve collaboration across different functions and sites within the Sysco network. This role is offering a hybrid working contract, working 3 days per week in our Ashford , Kent office to support team collaboration, The role may also involve UK travel and occasional European or international travel where required. You will work closely with Procurement, Technical, Category, Supply Chain, Development Chefs, and Suppliers, acting as a central coordination point for documentation, trackers, meetings, and communication across multiple projects and categories. Key Accountabilities & Responsibilities: Shadow development managers to gain full understanding of the product development process from brief initiation to product launch. Support Development Managers by maintaining accurate timelines, trackers, and action logs. Prepare and maintain project documentation, including project plans, status reports, and meeting notes. Coordinate and track project critical paths across multiple systems (e.g. NPD Trackers / SAP / Assure / QAS). Track project progress and report updates to senior managers Monitor task assignments and ensure deadlines are met and identify potential risks or delays and escalate issues when necessary. Ensure project documentation is accurate, organised and accessible. Organise and schedule project meetings and reviews. Support kitchen panels including benchmarking, quality assurance coordination, and product range reviews. Provide relevant product data, paperwork, and specification for panels, as required. Organising of Customer & Development sample requests Support on the preparation of food awards and submissions Provide administrative and coordination support for a small product area or supply base to develop capabilities to manage a small product group within a category or supply base; supporting ongoing development and succession planning. About you: You will have experience working in a manufacturing or food product development environment and be ready to take the next step in your career within a global organisation. You will bring a solid food product or food manufacturing background, with experience using online food specification systems and supporting projects through effective coordination or project management. You will demonstrate strong business awareness, communicate confidently with stakeholders at all levels, and be comfortable working both independently and collaboratively to achieve targets. Highly organised and detail focused, you will be able to manage multiple projects or product categories at the same time, adapt quickly in a fast paced environment, and maintain a high standard of accuracy throughout. What we offer: A competitive salary Generous holiday allowance of 25 days, with option to purchase 10 additional holiday days Pension scheme Hybrid working contract Discounts on a wide range of food and award-winning products through our staff shop Discounts on Cinema tickets, shopping and earn cashback on purchases through Sodexo. Recognition awards and Incentives Career progression opportunities within the global Sysco group, the world's leading foodservice business
About the Role You may not have heard of us, but there's a good chance you've enjoyed our products. Avara Foods is one of the UK's leading food businesses, supplying chicken and turkey to the country's major supermarkets and well-known restaurants. We own and manage our entire supply chain, from farms to factory and all the way to the customer door - meaning we have careers that cover a whole range of functions. We have major processing sites across England and Wales, and an agricultural network of over 350 farms, spanning from North Yorkshire to the South Coast and Wales. A little about our Wednesbury site Our advanced manufacturing site in Wednesbury, West Midlands, is our newest advanced manufacturing site, and we've invested around £4.7 million into state of the art facilities. Our Wednesbury site is a flagship Added Value centre for Avara, which employ over 150 talented individuals at the site, who help to supply some of the UK's largest supermarkets and popular restaurants! About the Role Are you passionate about product safety and quality? Looking for a new challenge? Do you have experience or qualifications in quality management? As an inclusive, forward thinking business, we take pride in our approach to investing in our approach to quality across Avara Foods and are looking for a highly competent and motivated QA Manager to join our team, based at our Wednesbury site. The role is predominantly factory based, so you will be working in a refrigerated, noisy environment. As a QA Manager you'll be working on a 4 on 4 off shift pattern 05:30 - 18:00. What will you be doing as a QA Manager at Avara? As a QA Manager you'll manage the QA team to help ensure product quality, legality and safety whilst meeting customer specifications within a fast paced short shelf life environment. What will your key responsibilities as a QA Manager include? Ensure QA's are managed effectively and appropriately to include performance assessments and continuous development. Ensure that Quality Auditors are effectively recruited, inducted, trained. Collaborate with all functions required on daily basis production, engineers, HR, hygiene, etc Ensure procedures are detailed within the Quality Management System, HACCP, Food Defence are in place and actively adhered to in the factory. Ensure all tasks are completed by the Technical Team and any non conformances are identified and actioned. Ensure all validation and verification are completed by the team. Liaise with production team to deliver products that meet customer specifications. Involved in and coordinating the investigation of customer complaints of a technical nature and ensure findings and action plans are completed and communicated both internally and externally. Provide support to the Technical NPD coordinator and production ensure that new or changed products, processes and packaging are effectively introduced. Manage external service providers (ie. Pest control and laboratory) Work closely with HR to ensure disciplinary, grievance and absence procedures are followed. Member of the HACCP and Food Defence team Support the implementation of a robust food safety culture on site and quality initiatives. Internal Auditing QMS Lead 3rd party audits and customer visits What you'll need to be successful Relevant scientific or food related qualifications. (Degree desirable) A practical working knowledge of BRC and retailer requirements. Experience working with major retailers including leading audits. HACCP and Food safety qualifications. Internal auditing training. Basic understanding of microbiology and potential consequences to food safety and quality. Strong attention to detail. Ability to communicate effectively with internal and external stakeholders of all levels. The benefits of working for Avara Foods As a QA Manager you will enjoy a secure, supportive and progressive working environment, where your contribution and achievements will be recognised and rewarded. We offer comprehensive training as well as continuous development as you build your long term career with us. You can also look forward to benefits that amongst other things include the following: Competitive Salary Additional shift allowance 31 days holiday allowance (pro rata) 6% pension Life assurance/insurance Various lifestyle benefits, such as cashback perks, exclusive shopping discounts from well known retailers, and discounted cinema tickets! Wellbeing resources, including free online health advice & support, and wellbeing assessments. Free staff parking What happens after you apply for this role After you've applied, you'll be contacted in due course by a Resourcing, to discuss your application and CV further. There'll also be a chance for you to ask us any questions you may have about the role. If you're ready to work in a dynamic environment alongside talented people who take pride in delivering great results, apply today! We are committed to being an equal opportunities employer. INDHP
Apr 05, 2026
Full time
About the Role You may not have heard of us, but there's a good chance you've enjoyed our products. Avara Foods is one of the UK's leading food businesses, supplying chicken and turkey to the country's major supermarkets and well-known restaurants. We own and manage our entire supply chain, from farms to factory and all the way to the customer door - meaning we have careers that cover a whole range of functions. We have major processing sites across England and Wales, and an agricultural network of over 350 farms, spanning from North Yorkshire to the South Coast and Wales. A little about our Wednesbury site Our advanced manufacturing site in Wednesbury, West Midlands, is our newest advanced manufacturing site, and we've invested around £4.7 million into state of the art facilities. Our Wednesbury site is a flagship Added Value centre for Avara, which employ over 150 talented individuals at the site, who help to supply some of the UK's largest supermarkets and popular restaurants! About the Role Are you passionate about product safety and quality? Looking for a new challenge? Do you have experience or qualifications in quality management? As an inclusive, forward thinking business, we take pride in our approach to investing in our approach to quality across Avara Foods and are looking for a highly competent and motivated QA Manager to join our team, based at our Wednesbury site. The role is predominantly factory based, so you will be working in a refrigerated, noisy environment. As a QA Manager you'll be working on a 4 on 4 off shift pattern 05:30 - 18:00. What will you be doing as a QA Manager at Avara? As a QA Manager you'll manage the QA team to help ensure product quality, legality and safety whilst meeting customer specifications within a fast paced short shelf life environment. What will your key responsibilities as a QA Manager include? Ensure QA's are managed effectively and appropriately to include performance assessments and continuous development. Ensure that Quality Auditors are effectively recruited, inducted, trained. Collaborate with all functions required on daily basis production, engineers, HR, hygiene, etc Ensure procedures are detailed within the Quality Management System, HACCP, Food Defence are in place and actively adhered to in the factory. Ensure all tasks are completed by the Technical Team and any non conformances are identified and actioned. Ensure all validation and verification are completed by the team. Liaise with production team to deliver products that meet customer specifications. Involved in and coordinating the investigation of customer complaints of a technical nature and ensure findings and action plans are completed and communicated both internally and externally. Provide support to the Technical NPD coordinator and production ensure that new or changed products, processes and packaging are effectively introduced. Manage external service providers (ie. Pest control and laboratory) Work closely with HR to ensure disciplinary, grievance and absence procedures are followed. Member of the HACCP and Food Defence team Support the implementation of a robust food safety culture on site and quality initiatives. Internal Auditing QMS Lead 3rd party audits and customer visits What you'll need to be successful Relevant scientific or food related qualifications. (Degree desirable) A practical working knowledge of BRC and retailer requirements. Experience working with major retailers including leading audits. HACCP and Food safety qualifications. Internal auditing training. Basic understanding of microbiology and potential consequences to food safety and quality. Strong attention to detail. Ability to communicate effectively with internal and external stakeholders of all levels. The benefits of working for Avara Foods As a QA Manager you will enjoy a secure, supportive and progressive working environment, where your contribution and achievements will be recognised and rewarded. We offer comprehensive training as well as continuous development as you build your long term career with us. You can also look forward to benefits that amongst other things include the following: Competitive Salary Additional shift allowance 31 days holiday allowance (pro rata) 6% pension Life assurance/insurance Various lifestyle benefits, such as cashback perks, exclusive shopping discounts from well known retailers, and discounted cinema tickets! Wellbeing resources, including free online health advice & support, and wellbeing assessments. Free staff parking What happens after you apply for this role After you've applied, you'll be contacted in due course by a Resourcing, to discuss your application and CV further. There'll also be a chance for you to ask us any questions you may have about the role. If you're ready to work in a dynamic environment alongside talented people who take pride in delivering great results, apply today! We are committed to being an equal opportunities employer. INDHP
Join Our Dynamic Team as our Learning Compliance Lead in Audit Stream L&D! Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Learning and Development (L&D) is a key enabler of our strategy as an Audit Stream and critical to our success. It supports our ability to attract, develop and retain talented people who take pride in their work and successfully deliver for our business. Effective L&D underpins quality and productivity by supporting our people to develop the necessary knowledge and skills to perform their work, helping them reach their personal and professional potential. Are you ready to broaden your horizons and make a significant impact in the world of Learning and Development? Here is your chance to play a pivotal role in shaping the future of learning within the Audit Stream by joining our leadership team. We are seeking a talented and ambitious Senior Manager to oversee our compliance and regulatory reporting activities. Why Join Us? Strategic Influence: Be a key player in driving our Audit Stream L&D Strategy, ensuring our curriculum meets quality standards and complies with regulatory requirements whilst also delivery the best people experience possible. Innovative Environment: Work with cutting-edge tools and technology to develop effective and engaging learning for our people, which is tailored, relevant and timely, fostering a culture of continuous learning. Leadership Role: Collaborate with senior stakeholders and support the Audit Stream L&D team to achieve strategic and operational goals. Professional Growth: Support and coach the wider team, advocating for L&D activities and representing our organisation at external events. Key Responsibilities: Support the Audit Stream L&D team to design, develop, and evaluate our curriculum to ensure compliance with reporting requirements. Coordinate with stakeholders to understand and respond to compliance and regulatory needs. Lead on our ISQM (UK) 1 response, providing insights into best practices to optimise systems, processes, and controls, making risks within our system of quality management and recommending enhancements as appropriate. Act as a liaison for internal stakeholders and support engagement with regulators. Oversee compliance monitoring and reporting, managing risks and enhancing learning effectiveness. Lead on the delivery of Audit Stream L&D's strategic priorities as part of the leadership team, managing and coaching the wider team in the execution of their roles as needed. What We're Looking For: Experienced Senior Manager with a background in Learning & Development or Adult Education. Strong understanding of audit and regulatory environments. Ability to build and maintain relationships at a senior level. Proven managerial and leadership skills to inspire and engage teams. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Apr 05, 2026
Full time
Join Our Dynamic Team as our Learning Compliance Lead in Audit Stream L&D! Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Learning and Development (L&D) is a key enabler of our strategy as an Audit Stream and critical to our success. It supports our ability to attract, develop and retain talented people who take pride in their work and successfully deliver for our business. Effective L&D underpins quality and productivity by supporting our people to develop the necessary knowledge and skills to perform their work, helping them reach their personal and professional potential. Are you ready to broaden your horizons and make a significant impact in the world of Learning and Development? Here is your chance to play a pivotal role in shaping the future of learning within the Audit Stream by joining our leadership team. We are seeking a talented and ambitious Senior Manager to oversee our compliance and regulatory reporting activities. Why Join Us? Strategic Influence: Be a key player in driving our Audit Stream L&D Strategy, ensuring our curriculum meets quality standards and complies with regulatory requirements whilst also delivery the best people experience possible. Innovative Environment: Work with cutting-edge tools and technology to develop effective and engaging learning for our people, which is tailored, relevant and timely, fostering a culture of continuous learning. Leadership Role: Collaborate with senior stakeholders and support the Audit Stream L&D team to achieve strategic and operational goals. Professional Growth: Support and coach the wider team, advocating for L&D activities and representing our organisation at external events. Key Responsibilities: Support the Audit Stream L&D team to design, develop, and evaluate our curriculum to ensure compliance with reporting requirements. Coordinate with stakeholders to understand and respond to compliance and regulatory needs. Lead on our ISQM (UK) 1 response, providing insights into best practices to optimise systems, processes, and controls, making risks within our system of quality management and recommending enhancements as appropriate. Act as a liaison for internal stakeholders and support engagement with regulators. Oversee compliance monitoring and reporting, managing risks and enhancing learning effectiveness. Lead on the delivery of Audit Stream L&D's strategic priorities as part of the leadership team, managing and coaching the wider team in the execution of their roles as needed. What We're Looking For: Experienced Senior Manager with a background in Learning & Development or Adult Education. Strong understanding of audit and regulatory environments. Ability to build and maintain relationships at a senior level. Proven managerial and leadership skills to inspire and engage teams. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons To ensure our services and applications are fit for the modern market, our IT team collaborates with every department. They develop, they explore and they implement the new ideas helping us to change the future of accounting, tax and business consulting. But, just as importantly, they maintain the tech that keeps us advancing. By testing and adopting the future of financial technical solutions, they find new and exciting ways to drive us forward. And you could too. In an IT role at BDO, you'll become part of a team that act as the backbone for our business. No matter who you are or what your skillset is, we'll give you the training and support you need to achieve whatever you put your mind to. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. BDO has ideas at the heart of what it does - "Ideas, People, Trust" is our tagline. This position will help transform those ideas into tangible and demonstrable innovation and change within the company and with our clients, often through digital services and products. You will be helping build the BDO of the Future. Basically, turning ideas into reality. In this role you'll: Help drive innovation - both mindset and practical delivery - throughout BDO's 8,000 employees and at all levels. Help the business areas create and define new opportunities, innovations and assess whether digital products can help deliver benefits for these areas. Help the business define the benefits of the change, short and long term, tangible and intangible and assess priority. Help to administer the internal innovation platform for all users, including helping people set innovation challenges and managing the ideas generated. Assist the Product Owner where required in our Agile/SCRUM development process, and interface into our internal and external development teams. Ensure the product is complete - i.e. the business strategy, the product specification, the business case and the technical requirements match the delivered solution, both commercially and technically. Liaise with the Business Relationship Managers to help manage the pipeline of incoming products, PoCs/prototypes and technology requests. Support them with captivating content to extend the reach of innovation within business units. Help manage the firm's innovation community to communicate our product roadmap, and help develop new ideas and possible products. Help arrange and deliver learning and training across a range of skills and levels, in order to increase uptake of delivered innovation, and to improve our Digital Mindset and client experience. You'll be someone with: A passion for innovation and product development, from concept to delivery to ownership, with a demonstrable track record of successful products. The ability to champion ideas, innovation, digital, mobile and AI in a professional services environment. The ability to contribute to all aspects of digital product development, incl. business planning, costs/revenue projections, marketing/comms, operational planning, product requirements (including writing epics/features/stories and managing the product backlog), liaising with development teams and solution architects, change control, project timescales and costs, UX/UI and digital design, customer feedback and co-creation. Excellent knowledge of digital and mobile product creation, with attention to detail and the desire for products to look fantastic and delight customers. The ability to work with both internal delivery teams and external suppliers (including scouting, selection, managing commercial terms as well as actual delivery). The ability to manage challenging ideas full lifecycle, i.e. from idea to product. Product Management and Product Owner experience and qualifications. Knowledge of the professional services sector, specifically accountancy areas of tax, audit and advisory, and the associated trends and products (desirable) Knowledge of innovation and product development lifecycles, product design and delivery methodology The ability to organise product portfolio and manage backlog of change. General agile delivery and management skills. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Apr 05, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons To ensure our services and applications are fit for the modern market, our IT team collaborates with every department. They develop, they explore and they implement the new ideas helping us to change the future of accounting, tax and business consulting. But, just as importantly, they maintain the tech that keeps us advancing. By testing and adopting the future of financial technical solutions, they find new and exciting ways to drive us forward. And you could too. In an IT role at BDO, you'll become part of a team that act as the backbone for our business. No matter who you are or what your skillset is, we'll give you the training and support you need to achieve whatever you put your mind to. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. BDO has ideas at the heart of what it does - "Ideas, People, Trust" is our tagline. This position will help transform those ideas into tangible and demonstrable innovation and change within the company and with our clients, often through digital services and products. You will be helping build the BDO of the Future. Basically, turning ideas into reality. In this role you'll: Help drive innovation - both mindset and practical delivery - throughout BDO's 8,000 employees and at all levels. Help the business areas create and define new opportunities, innovations and assess whether digital products can help deliver benefits for these areas. Help the business define the benefits of the change, short and long term, tangible and intangible and assess priority. Help to administer the internal innovation platform for all users, including helping people set innovation challenges and managing the ideas generated. Assist the Product Owner where required in our Agile/SCRUM development process, and interface into our internal and external development teams. Ensure the product is complete - i.e. the business strategy, the product specification, the business case and the technical requirements match the delivered solution, both commercially and technically. Liaise with the Business Relationship Managers to help manage the pipeline of incoming products, PoCs/prototypes and technology requests. Support them with captivating content to extend the reach of innovation within business units. Help manage the firm's innovation community to communicate our product roadmap, and help develop new ideas and possible products. Help arrange and deliver learning and training across a range of skills and levels, in order to increase uptake of delivered innovation, and to improve our Digital Mindset and client experience. You'll be someone with: A passion for innovation and product development, from concept to delivery to ownership, with a demonstrable track record of successful products. The ability to champion ideas, innovation, digital, mobile and AI in a professional services environment. The ability to contribute to all aspects of digital product development, incl. business planning, costs/revenue projections, marketing/comms, operational planning, product requirements (including writing epics/features/stories and managing the product backlog), liaising with development teams and solution architects, change control, project timescales and costs, UX/UI and digital design, customer feedback and co-creation. Excellent knowledge of digital and mobile product creation, with attention to detail and the desire for products to look fantastic and delight customers. The ability to work with both internal delivery teams and external suppliers (including scouting, selection, managing commercial terms as well as actual delivery). The ability to manage challenging ideas full lifecycle, i.e. from idea to product. Product Management and Product Owner experience and qualifications. Knowledge of the professional services sector, specifically accountancy areas of tax, audit and advisory, and the associated trends and products (desirable) Knowledge of innovation and product development lifecycles, product design and delivery methodology The ability to organise product portfolio and manage backlog of change. General agile delivery and management skills. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
