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Introduction At Gallagher Benefit Services, you're a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it's shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We're a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you're looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher. Overview Join our Retirement Communications Team in an exciting sales role, helping businesses with tailored communication solutions. We are looking for a driven and relationship-focused individual to identify and secure new business opportunities, exceed revenue targets through proactive sales efforts, and enhance Gallagher's reputation in the retirement communications space. You will work closely with the team to ensure a seamless transition from winning new business to delivering successful projects, all while providing exceptional service to clients, colleagues, and partners. If you are passionate about building connections and achieving results in an inclusive and supportive environment, we would love to hear from you. How you'll make an impact Responsible for new business development with corporate clients - actively look for, prospect and convert new business opportunities in order to meet and exceed financial target s Build and proactively manage your own sales pipeline Research, evaluate and pursue additional leads/prospects through research Promote and market Gallagher business through extensive and persistent outbound emails and calls to prospective clients Demonstrate sound knowledge of the UK retirement communications market and talk confidently to prospective clients about Gallagher propositions Proactively run discovery/strategy/roundtable/knowledge sharing sessions as part of the prospecting process Write thought leadership pieces and use social media platforms to enhance business reputation Ensure the profitable growth of the business by identifying and proactively developing and securing additional revenue from new client relationships through cross selling initiatives, referrals, professional connections and leveraging Gallagher's internal network Schedule, prepare for and run prospecting meetings Organise and run sales events, attend industry events and conferences including speaking engagements Work collaboratively with other Gallagher sales representatives on joint new business opportunities and pitches Lead on direct tender responses and sales pitches, including the preparation and delivery of required proposals, PowerPoint presentations etc Maintain all contacts/opportunities and record all progress in agreed CRM tool Ensure the highest possible quality of data in CRM system Adhere to all GPDR requirements Work with the Retirement Communications Team to support the acquisition of new accounts Undertake all prospecting in a professional, timely and compliant manner in liaison with other teams as required Attend team/Consultant meetings to share and exchange views and drive forward best practice and innovation within our services portfolio Draw up and negotiate on services/fee proposals with new clients - subject to the approval protocols in force Line manage and professionally develop other Sales Development Representatives in the team Carry out duties with our internal policies and procedures in accordance with applicable laws, rules, regulation, good governance and Gallagher's shared values, including putting clients at the heart of our business Take all reasonable steps to ensure the part of the business for which you are accountable for, demonstrably complies with applicable laws, rules, regulation, good governance and Gallagher's shared values, including putting clients at the heart of our business. If shortcomings are identified, take responsibility for remedial action planning and action in conjunction with the relevant experts within the firm About You Up to date technical knowledge of the UK retirement market Prior use of LinkedIn Sales Navigator, ZoomInfo, Outreach, and Salesforce preferred Drive to keep up to date with key developments, industry/market changes and regulations IT literate - Microsoft Office (Excel, Word, PowerPoint) and relevant internal systems/database Demonstrable experience within a similar role Demonstrable record of high sales success, with ability to manage and develop business from new clients in the corporate/trustee client arena Sales orientated: outstanding customer service, translates client needs into engagements, demonstrates commerciality in their actions, establishes network of external clients, developing and maintaining strong relationships Strong verbal and written communication/presentation skills both internally and externally Ability to negotiate effectively with prospects at Board level Excellent organisation skills, with ability to work to tight deadlines and manage multiple tasks Ability to work under pressure, solve problems and develop workable solutions High level of accuracy and attention to detail in all areas of work, including ability to produce high standards of documentation Proven project management capability and experience Able to deal with change in a positive way Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days Defined contribution pension scheme, which Gallagher will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top up to 10x Income protection, we'll cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Other benefits include: Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back up family care And many more We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don't worry, we're here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with . If you'd prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer employee relationship, including, but not limited to . click apply for full job details

"Find your role" At Asda Opticians, there is nothing more important than the health and wellbeing of our customers, our priority is to always put them first by delivering high quality patient care and service. A typical day will involve completing eye examinations, contact lens and extended service examinations. You will be working alongside our Dispensing Optician Manager to support our colleagues with training, coaching and maintaining all our departmental standards. Due to our extended service contracts with the NHS, we're committed to delivering a wide range of care for the treatment and monitoring of eye conditions and will support you to gain any additional accreditations you may need to be able to deliver these services. At Asda, we are extremely passionate and committed to providing our Optometrists with all the training they will need to fulfil their role and enhance their skills. Not only do we have a fantastic CPD programme, but we also offer protected time to our Optometrists to complete further accreditations, funded by Asda. This ensures you have the full training package to meet the ever-changing eye care needs of our customers. It's all about developing and supporting you to reach your full potential. At Asda, we offer a range of professional development programmes. One optional opportunity for our GOC registered professionals is to supervise students - a rewarding way to support the next generation of optical professionals, while also enhancing your own skills and development. With in store, regional and home office teams you will be fully supported in all aspects of your role whether your query is clinical or service based there is always someone on hand to offer expert advice and support. Rota: Week 1 Saturday - 09:00 - 18:00 Wednesday - 09:00 - 18:00 Thursday - 09:00 - 18:00 Week 2 Saturday - 09:00 - 18:00 Thursday - 09:00 - 18:00 "Let's find out about you" We are seeking a dedicated Optometrist to join our dynamic team, committed to excellence in healthcare. We are looking for a skilled candidate who is eager to join us, contribute to our store's excellent service levels, and foster positive relationships within our team and the wider community. At Asda, it's all about the service and creating a memorable experience for our customers so you will be able use clinical skills and passion for your role to help achieve this. You'll be: A fully qualified optometrist registered with the GOC A registered performer with your NHS area team or health board MECs or WECs accredited (or willing to gain accreditation within 12 months of joining Asda - funded and supported by us) On track to meet the statutory points requirement for CPD Able to use your skills and passion for the role to deliver a memorable customer experience Passionate about developing new patient services and shaping the culture of the department When applying to any of our Optical positions, you must be registered with the General Optical Council (GOC) for the relevant professional role type you have applied for. Along with this, you'll be required to have evidence of Right To Work in the UK. Within the compliance process, we'll ask you to provide evidence of being on the NHS performer list for the nation you wish to work in, along with providing 2 clinical references. If applying in Wales, we'll ask you to provide evidence of your WECS accreditation & WGOS module accreditation. Everything you'll love You will also get an excellent benefits package including: Discretionary company bonus Company pension up to 7% matched 15% colleague discount in store and online. Free access to wellbeing services such as Stream, 24/7 virtual GP, counselling, health and dental cash plans and a 24/7 employee assistance helpline, alongside discounts across a range of services and activities, from airport parking, enhanced to theme parks and cinemas. Your professional indemnity insurance GOC fees paid CET package Flexible working patterns in accordance with 7 days opening Asda Allies Inclusion Networks - helping colleagues to make sure everybody is included and that our differences are recognised and celebrated Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments. We want all colleagues to be able to bring their best and true selves to work, every day. Simply put, we want our colleagues to be Proud to be Asda and proud to be themselves. Find your everything Apply here

Salary: From £31,450 Location: Amblecote Store, Brierley Hill, DY5 3JR Contract type: Permanent Business area: Retail Closing date: 10 January 2026 Requisition ID: Leading in our stores: Our management teams don't just run stores - they're the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they're hands on, sleeves rolled up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time. What you'll be doing: Taking responsibility for the overall customer experience across the store from the checkout to back of house ensuring we deliver on our customer commitments Managing the front end checkout operation, ensuring all our customers are served in line with our expectations Managing operations in our petrol station (If your shop has one) People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate. At times you may assume overall responsibility for running the store, making sure that all colleagues are given direction and support to deliver for the customer. What makes a great customer experience manager: Previous line management responsibilities in a fast paced, operational environment. Someone who is truly obsessed with customers and service, and coaches a team to do the same. Delivers KPI's or other performance indicators. Can manage disciplinaries, performance issues or other similar employee relations issues. Leads operations and comfortable doing this alone in the absence of more senior management. A track record of delivering exceptional customer experiences, with evidence of coaching others to consistently raise the bar. Experience leading teams in a dynamic, customer facing environment - you've inspired others, driven high performance, and created a culture where colleagues thrive. Leadership experience in a high volume, fast paced operational setting - whether in retail, food service, or hospitality - where you've overseen daily operations, solved business problems, and kept teams focused on what matters most: delivering for customers. Proven success in delivering against a wide range of KPIs - from sales and stock availability to customer satisfaction and colleague engagement, you've made a measurable difference. Experience managing complex people matters, including performance, absence, and formal employee relations cases, with confidence and fairness. Working for us has great rewards Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after fourweeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. An annual bonus scheme based on our, and your, performance. Free food and hot drinks provided for Colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4 7.5% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted rates. Wellbeing support - access to emotional support, counselling, legal and financial advice. Colleague networks - link with like minded people to help fulfil your potential. Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. An inclusive place to work and shop: We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here . Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.

Communication Network Controller (Admin - Clerical) Temporary Contract Main purpose of job To be responsible to the Waste Collection Manager or Operations Manager for the control of the communication network systems and to assist in the coordination and utilisation of all the vehicles in the cleansing fleet. To carry out any clerical duties as and when required. Summary of responsibilities and personal duties To be responsible for the control of the communication network systems within City Services, for example, radio and telephones. To assist with the coordination and utilisation of the civic amenity site 'system' and to liaise with the Transport Supervisor. To answer and record general enquiries from the public and to deal with complaints or queries, in accordance with council procedures. To communicate with staff on queries, passing on instructions and messages. To take minutes at meetings and hearings as required. To carry out general clerical duties including operating a range of Information Technology systems. To assist in the preparation of appropriate reports and other information as required. To undertake any other duties that may be assigned as required by the Waste Collection Manager, Area Cleansing Manager and Supervisors. To liaise with other council departments to ensure coordination of service delivery. To be responsible for the recording and issuing of fuel keys or cards and to monitor fuel usage within City Services. This job description has been written at a time of significant organisational change and it will be subject to review and amendment as the demands of the role and the organisation evolve. Therefore, the post-holder will be required to be flexible, adaptable and aware that they may be asked to perform tasks, duties and responsibilities which are not specifically detailed in the job description, but which are commensurate with the role. Essential criteria Experience Applicants must, as at the closing date be able to demonstrate by providing personal and specific examples, at least one year's relevant experience in each of the following three areas: Effective communication skills, including dealing with members of the public in a confident and calm manner; carrying out a range of office and administration duties for management, including writing reports and compiling and analysing service information; and controlling and operating substantial communications equipment, for example, a two-way radio communication system or extensive switchboard. Special skills and attributes Applicants must be able to demonstrate, by providing personal and specific examples, evidence of the following special skills and attributes which may be tested at interview. Written communication skills: a high standard of literacy and comprehension, with the ability to write reports. Communication skills: the ability to communicate orally at an operational level. Information technology skills: the ability to use office programmes, including word processing, databases, Excel and PowerPoint Decision making skills: the ability to make decisions about individual working. Prioritising workload: the ability to prioritise supervised work on a work allocated basis. Team working skills: an effective team member, contributing to the success of the team and achievement of objectives. Performance management skills: an awareness of standards of performance and the needs to work to achieve established targets. Customer care skills: an awareness of the importance of responding to the needs of both internal and external customers. Health and safety awareness: an understanding of the importance of personal responsibility for health and safety compliance. Shortlisting criterion In addition to the above experience, Belfast City Council reserves the right to short-list only those applicants who, as at the closing date for receipt of application forms: can demonstrate on the application form, by providing personal and specific examples, at least two years relevant experience in each of the three areas detailed above, (a) - (c). Other Information: Start Date 2 Feb 2026 Closing Date:28 Jan 26 Location: Duncrue Industrial Complex Hourly Rate of pay: £13.47 per hour plus accrued holiday pay Hours of work: 37 per week If you would like to apply for this role, please send us your updated CV via the link provided and one of the team will be in touch with you. Or if you would like to discuss this position, please contact Task Recruitment on or to speak to one of our consultants. We are an equal opportunities employer. We welcome applications from all suitably qualified persons.

Overview Are you ready to take the next step in your property career Darlows Estate Agents in Brynmawr are seeking a motivated and experienced Branch Manager to lead their thriving team. This is an exciting opportunity for an ambitious individual who is passionate about property people and performance. If youre an experienced property professional with strong sales and leadership skills and youre looking for a role where you can make a real impact then this is your chance to take the next step with one of Gwents most well-known estate agencies. Ref: indbm Benefits of being a Branch Manager at Darlows Estate Agents in Brynmawr 60000 per year complete on-target earnings 22000 to 25000 basic salary dependent on experience Six months of supplementary payments to support you whilst you build your pipeline Uncapped commission scheme A Company Car or a monthly Car Allowance Enrolment onto fully-funded training course that will earn a Level 2 Estate Agent Qualification Career progression opportunities Our new company-wide Elevate incentive program Employee Assistance Programme A day in the life of a Branch Manager at Darlows Estate Agents in Brynmawr Leading daily meetings with the Estate Agency team Coaching the team to achieve KPIs Monitoring and assessing individual team member performance (Including but not limited to conducting one-to-one meetings) Encourage your teams development and progression Strong focus on generating new and repeat business Developing and maintaining strong relationships with venders and buyers Liaising with prospective buyers and arranging property viewings in line with their needs Negotiating offers and agreeing sales Ensuring the business is risk-averse and following the highest compliance standards for all regulatory bodies Essential Skills of a Branch Manager at Darlows Estate Agents in Brynmawr Full UK Driving Licence for a manual vehicle Minimum of 2 years experience within Estate Agency at a Senior Negotiator position a Property Valuer position or higher Works well with others to create a team spirit and an enjoyable working environment. Demonstrates an ability to communicate effectively with and create trusting relationships with customers suppliers communities and each other The ability to create and action business plans relevant to your branch The ability to monitor and assess performance of local competitors A strong understanding of current legislation related to Estate Agency Ability to manage time sensitive and high volume workloads A reputation for delivering outstanding customer service Ability to work under own initiative Good telephone manner Strong IT skills (Basic Microsoft Packages) Attention to detail The Finer Details We are currently conducting some interviews using video be eligible to proceed in our recruitment process you will need: Full UK Driving Licence Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) Well need evidence of your right to work in the UK in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance Drivers Licence Check Armed Forces Covenant: Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career where you feel part of something bigger and where your excellent communication skills come into play every single day then the world of property sales and lettings could be for you. Equal Opportunities At Spicerhaart variety makes our Company DNA come to life. We love people and whats more we love the differences that make each person who they are we support you and encourage those differences to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race colour religion sex national origin sexual orientation age citizenship marital status disability or gender identity. If you have a disability or special need that requires accommodation please let our Talent Team know and we will be happy to assist to the best of our ability regardless of how small or large your requirement may be. To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team Spicerhaart employees or any other company is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise. Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website: Required Experience: Manager Key Skills Sales Experience,Time Management,Marketing,Customer Service,Communication skills,Computer Networking,Research Experience,Administrative Experience,Property Management,negotiation,Lead Generation,Contracts Employment Type : Full-Time Experience: years Vacancy: 1 Monthly Salary Salary: 22000 - 25000

Salary: from £35,000 Location: Archer Road Store, Sheffield, S8 0TD Contract type: Permanent Business area: Retail Requisition ID: Leading in our stores: Our management teams don't just run stores - they're the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they're hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time. What you'll be doing: Lead a team of managers to make sure every single one of our customers has a great experience in store everywhere from the checkouts to the petrol station. Planningfor upcoming key trading activity and events by working closely with the rest of the store leadership team Regularly taking full accountability for the store in the absence of a store manager,role modelling and coaching for high standards and efficiency across the store. Running operations at our checkout areas both manned and self - scan, petrol stations (If we have one) and back of house services People management is also big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate. What makes a great Lead Customer Experience manager: A passionate leader who is consistently ambitious for their customers and colleagues, every day, growing their team to do the same. Experience of managing managers, in a fast-paced, customer-facing environment. An operator who is comfortable managing alone in the absence of more senior management. Driven to deliver high performance with a focus on efficiency and engagement. Confident in the use of data, and understanding / interpreting KPI's or other performance indicators, and has experience of improving these. Puts inclusivity at the heart of what they do and uses this to build an inclusive team and working environment. Can manage disciplinaries, performance issues or other similar employee relations issues (Up to dismissal). Experience leading large teams in a fast-paced, customer-focused environment - you've developed leaders, built high-performing teams, and created a culture of ownership and accountability. A track record of delivering exceptional customer experiences across complex operations, with evidence of delivering these through your team. Proven success in delivering and improving KPIs - from sales and stock availability to customer satisfaction and colleague engagement, you've driven results that matter. Experience managing sensitive and complex people matters, including performance, absence, and formal employee relations cases, with confidence, fairness, and sound judgement. Leadership experience in an operational environment - whether in retail, hospitality, or food service - where you've owned departmental performance and confidently led the store in the absence of senior leadership. Can evidence leading change - whether rolling out new ways of working, embedding new systems, or shifting team mindsets, you've brought people with you and made change stick. Working for us has great rewards Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after fourweeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. An annual bonus scheme based on our, and your, performance. Free food and hot drinks provided for Colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7.5% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted rates. Wellbeing support - access to emotional support, counselling, legal and financial advice. Colleague networks - link with like-minded people to help fulfil your potential. Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. An inclusive place to work and shop: We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here . Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.

Salary: From £35,050 Location: Finchley Road Store, London, NW3 6LU Contract type: Permanent Business area: Retail Closing date: 14 February 2026 Requisition ID: Leading in our stores: Our management teams don't just run stores - they're the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they're hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time. What you'll be doing: Taking responsibility for the overall customer experience across the store from the checkout to back of house ensuring we deliver on our customer commitments Managing the front-end checkout operation, ensuring all our customers are served in line with our expectations Managing operations in our petrol station (If your shop has one) People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate. At times you may assume overall responsibility for running the store, making sure that all colleagues are given direction and support to deliver for the customer. What makes a great customer experience manager: Previous line management responsibilities in a fast-paced, operational environment. Someone who is truly obsessed with customers and service, and coaches a team to do the same. Delivers KPI's or other performance indicators. Can manage disciplinaries, performance issues or other similar employee relations issues. Leads operations and comfortable doing this alone in the absence of more senior management. A track record of delivering exceptional customer experiences, with evidence of coaching others to consistently raise the bar. Experience leading teams in a dynamic, customer-facing environment - you've inspired others, driven high performance, and created a culture where colleagues thrive. Leadership experience in a high-volume, fast-paced operational setting - whether in retail, food service, or hospitality - where you've overseen daily operations, solved business problems, and kept teams focused on what matters most: delivering for customers. Proven success in delivering against a wide range of KPIs - from sales and stock availability to customer satisfaction and colleague engagement, you've made a measurable difference. Experience managing complex people matters, including performance, absence, and formal employee relations cases, with confidence and fairness. Working for us has great rewards Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after fourweeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. An annual bonus scheme based on our, and your, performance. Free food and hot drinks provided for Colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7.5% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted rates. Wellbeing support - access to emotional support, counselling, legal and financial advice. Colleague networks - link with like-minded people to help fulfil your potential. Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. An inclusive place to work and shop: We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here . Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.

As Resource Data Management (RDM) evolves to deliver deeper, more strategic value to our customers, we are transforming our traditional Account Management function into Customer Success Management. This shift reflects our belief that long-term partnerships are built on understanding, collaboration, and measurable success. This position is based in the South of England but will include additional travel nationwide and Europe. As a Customer Success Manager (CSM), you will manage a portfolio of customers across both Retail Refrigeration and HVAC, ensuring they gain maximum value from the full RDM ecosystem, including hardware, software, and connected platforms. You'll nurture strong, long-term relationships with customers, understand their goals and business culture, and ensure RDM is positioned to help them succeed. Working closely with Sales colleagues, Marketing, Technical Support, Operations, and Engineering teams, you'll create alignment between customer needs and RDM's strategic direction. Key Responsibilities Customer Relationship & Success Act as the primary point of contact for a defined portfolio of customers across Retail Refrigeration and HVAC. Build and nurture long-term partnerships, focusing on mutual growth and sustained trust. For Tier 1 and Tier 2 customers, develop a deep understanding of their business vision, values, and strategic priorities to ensure RDM aligns with their goals. Manage interactions based on customer tier and spend: Tier 1 customers: Monthly business reviews and ongoing performance management. Tier 2 customers: Quarterly business reviews and joint growth planning. Tier 3 customers: Reviews every 6-12 months, focusing on stability, support, and opportunity identification. Conduct regular customer success reviews to assess satisfaction, highlight achievements, and identify improvement areas. Anticipate customer needs, proactively addressing issues and ensuring rapid resolution through internal collaboration. Act as the voice of the customer within RDM - ensuring insights and feedback inform continuous improvement, innovation, and product development. Growth & Retention Achieve 5%-10% annual sales growth across your customer portfolio through upselling, cross-selling, and improved adoption of RDM solutions. Use the defined RDM Sales Kit to structure opportunity profiling, account management, and relationship planning. Identify opportunities for product and platform expansion, using insight from business reviews and technical engagement. Support customers with onboarding, training, and ongoing adoption of new technologies and features. Occasionally take on new customers through direct enquiry or formal handover from the Customer Solutions Director once the account is established and ready for transition to the Customer Success function. Partner with Engineering, Technical Support, and Product Management teams to ensure customer feedback and requirements are integrated into product development. Work closely with Operations, Quality, and Compliance to ensure reliability, certification, and delivery performance. Collaborate with Marketing to share customer success stories and highlight innovative use cases. Contribute to a culture of collaboration within the Customer Success team by sharing insights, tools, and learnings to raise capability across the group. Maintain a strong and accurate sales pipeline and CRM record for all customers and opportunities. Use the RDM Sales Kit consistently to support customer engagement, ensuring alignment in messaging, documentation, and value presentation. Prepare and present compelling business proposals and presentations tailored to customer priorities. Participate in industry events, exhibitions, and networking opportunities to strengthen RDM's visibility and engagement. Reporting & Insights Forecast and report on account performance, opportunity status, and customer satisfaction levels. Conduct structured business reviews according to customer tiering and company guidelines. Monitor and share insights on market trends, competitor activities, and emerging technologies within HVAC and Retail Refrigeration sectors. Maintain complete and accurate records of all customer interactions, opportunities, and actions in CRM systems. Professional Development Continuously expand your knowledge of RDM's full product suite, connected platforms, and technical capabilities. Undertake cross-department training to strengthen technical, commercial, and product understanding. Actively engage in personal development initiatives and knowledge-sharing sessions within the Customer Success team. Skills & Experience Proven experience in Customer Success, Account Management, or Technical Sales in a B2B environment. Strong knowledge of either Retail Refrigeration or HVAC, with willingness to develop across both. Excellent relationship-building, communication, and presentation skills. Commercial acumen with a consultative, customer-first mindset. Organised, self-driven, and capable of managing multiple priorities independently. Proficiency in CRM systems and Microsoft Office applications. Experience with control systems, IoT, or energy management technologies. Familiarity with RDM's solutions, including Data Manager and ActiveFM. Experience leading business reviews, workshops, or training sessions. Success Metrics Maintain customer satisfaction and retention targets as defined by the Customer Success Lead. Conduct all required business reviews according to the Tier 1-3 cadence. Demonstrate consistent and structured use of the RDM Sales Kit for opportunity management and customer profiling. Provide accurate account forecasts and maintain complete CRM data. Deliver measurable improvements in customer engagement, loyalty, and adoption of RDM solutions. Why Join Resource Data Management? At RDM, we're driving the future of intelligent control and monitoring systems for HVAC and Retail Refrigeration. As a Customer Success Manager, you'll play a key role in ensuring our customers achieve success with our products and services, helping them become more efficient, sustainable, and connected. You'll join a forward-thinking, collaborative team where your ability to nurture relationships, understand customer values, and deliver measurable results directly impacts our shared success. Salary and Benefits Salary circa £50-60k plus 20% bonus potential (subject to experience and qualifications) Annual On-Target Commission (OTC) bonus, based on achieving minimum sales targets. This is calculated at the end of the financial year and paid in arrears on 15th February of the following year. Targets are set approximately two months prior to each year by the Group Sales and Marketing Officer and approved by the Board of Directors. Company Electric Car - In addition to environmental benefits, the vehicle qualifies for the zero CO2 emission band, resulting in significantly lower personal tax liabilities. IT equipment provided: Laptop, Mobile Phone, and VoIP Phone. Business Expenses - Company Credit card with limit as set by company. All expense claims must be submitted on a monthly basis and must be supported with VAT receipts in line with company expenses policy following strict guidelines. Holidays of 30 days including statutory holidays (pro rata) Optional private healthcare available after successful completion of probationary period. Company Pension scheme Death in Service insurance cover at 3 x salary. Resource Data Management is an equal opportunities employer. We are committed to diversity and inclusion and prohibit discrimination and harassment of any kind based on all protected characteristics as outlined by law, and in best practice. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to any protected characteristics. We encourage all qualified individuals to apply.

Role overview We are seeking a skilled Assistant Manager with strong leadership & communication abilities to guide their team towards achieving sales & KPI targets whilst providing unparalleled service. Responsibilities Supporting the Store Manager in effectively running all store operations to ensure meeting or exceeding sales & KPI targets. Setting clear sales goals, tracking performances whilst evolving processes to ensure continuous store growth. Creating a positive team culture through recruiting, training & continuously developing your staff. Building a motivated and high performing team, increasing chances of store success. Analysing sales data and financial reports to make quick and well-informed decisions alongside the Store Manager, identifying and responding to areas of opportunity operationally & commercially. Act as the point of contact for colleagues in the manager's absence. Provide excellent customer service, addressing inquiries and resolving complaints professionally. Help manage day-to-day operations, including opening and closing procedures. Support cash management tasks, such as processing transactions and reconciling tills. Participate in hiring, onboarding, and training new employees. Provide feedback and coaching to colleagues to improve performance. Support the Store Manager in maintaining colleague schedules to ensure proper coverage and. Role objectives and KPI's Contribute to achieving or exceeding the stores monthly sales target. Drive all additional KPI's including but not limited to Units, Conversion, ATV, UPT. Achieve upselling or cross-selling targets. Maintain a high Net Promotor Score. Ensure stock accuracy during store Audits. Ensure all new colleagues complete mandatory training. Ensure employee satisfaction stores or engagement survey results meet or exceed company benchmarks. Assist in keeping operational costs within the allocated budget. Skills and Experience Previous supervisory or management experience in a fast-paced Retail/ Customer Facing environment. Passionate about retail & hold a good understanding of the latest trends and our competitors. Previous experience of coaching and developing individuals. Strong communication skills. Proven track record of achieving and exceeding sales targets and KPI's. Experience in analysing KPI's data to making commercial decisions. Keen eye for detail & commerciality. Previous experience within visual merchandising would be advantageous. Promote JD Group values to internal and external stakeholders. Benefits Quarterly discretionary bonus schemes. Company discount of 30% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors). Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health). Access to digital health and well-being services through our benefits platform (TELUS Health). Health cash plans. Wide range of internal development courses to support personal and professional development throughout your career journey with the Group. Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only). Company Sick Pay scheme. Discounted Gym memberships at JD Gyms. Life Assurance. Access to colleague networks, to share lived experiences and support initiatives that drive positive change. Opportunities to volunteer and contribute to JD Foundation. Employer engagement forums to help influence positive change. Incremental Holiday Allowance.

Salary: From £31,450 Location: Walton on Thames Store, Walton-On-Thames,12 1AD Contract type: Permanent Business area: Retail Closing date: 10 February 2026 Requisition ID: Leading in our stores: Our management teams don't just run stores - they're the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they're hands on, sleeves rolled up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next level every customer who walks through our doors. This is how we bring our purpose to one powerful action at a time. What you'll be doing: Taking responsibility for the overall customer experience across the store from the checkout to back of house ensuring we deliver on our customer commitments Managing the front end checkout operation, ensuring all our customers are served in line with our expectations Managing operations in our petrol station ( shop has one) People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate. At times you may assume overall responsibility for running the store, making sure that all colleagues are given direction and support to deliver for the customer. What makes a great customer experience manager: Previous line management responsibilities in a fast paced, operational environment. Someone who is truly obsessed with customers and service, and coaches a team to do the same. Delivers KPI's or other performance indicators. Can manage disciplinaries, performance issues or other similar employee relationsli> Leads operations and comfortable doing this alone in the absence of more senior management. A track record of delivering exceptional customer experiences, with evidence of coaching others to consistently raise the bar. Experience leading teams in a dynamic, customer facing environment - you've inspired others, driven high performance, and created a culture where colleagues thrive. Leadership experience in a high volume, fast paced operational setting - whether in retail, food service, or hospitality - where you've overseen daily operations, solved business problems, and kept teams focused on what matters most: delivering for customers. Experience managing complex people matters, including performance, absence, and formal employee relations cases, with confidence and fairness. Working for us has great rewards Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after fourweeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. An annual bonus scheme based on our, and your, performance. Free food and hot drinks provided for Colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7.5% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted rates. Wellbeing support - access to emotional support, counselling, legal and financial advice. Colleague networks - link with like minded people to help fulfil your potential. Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. An inclusive place to work and shop: We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here . Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.

Allied Global Marketingis a leading full-serviceentertainment,culture, andlifestyle-marketingagency. We build strategic campaigns for a diverse range of clients that connect audiences with experiences they love. Our team of experts captures the unique energy of each project with customized strategies that deliver on-target messaging and drive bottom-line results. An integrated approach is supported by our on-the-ground network of24 offices and over 500 colleagues across the globe, providing resources and relationships that our partners and clients know and trust. Overview We are seeking a strategic yet hands-on media leader to strengthen and grow our UK-based paid media function. This role will play a key part in new business development through proposal writing, pitch participation, and strategic media leadership, while also overseeing and supporting our London media team and ensuring excellence across strategy, planning, and execution for both local and global clients. While this is a senior leadership position, the successful candidate must be comfortable rolling up their sleeves and actively managing campaigns. The UK paid media team is currently small, and this role will be instrumental in both execution and establishing the foundation for scalable growth. As the team expands, the focus will naturally evolve toward leadership, mentorship, and strategic oversight. Key Responsibilities Leadership & Growth Lead paid media contributions to UK new business efforts, including proposal development, pitch strategy, and client presentations (not sales or lead generation). Partner with the EVP of Media (NY) to enhance and expand the London-based paid media team. Support and guide the London media team's work across local and global clients, ensuring consistent quality, innovation, and strategic alignment. Contribute to a team development plan, nurturing cross-disciplinary skills and fostering a collaborative, growth-oriented culture. Hands-On Campaign Management Manage day-to-day paid media campaign planning, execution, and optimisation across digital and traditional channels. Build and oversee media plans, negotiate buys, manage budgets, and ensure accurate reporting and performance analysis. Troubleshoot and optimise campaigns in real-time, ensuring all activity meets client KPIs and agency standards. Work closely with platform partners and internal teams to test and implement innovative approaches, including AI-powered and automation-driven tactics. Balance strategic thinking with tactical execution until the team structure allows for greater delegation. Develop and implement integrated media strategies that connect paid media to broader brand and business goals. Collaborate with global territory teams to ensure campaigns ladder up to a unified global strategy. Partner with the S&I (Strategy & Insights) team and media leads in other regions to refine proprietary tools and reporting capabilities. Act as an advocate for AI and emerging technologies, helping integrate new approaches into planning and execution. Build cross-functional relationships across creative, strategy, and client services to deliver holistic, insight-driven work. Qualifications & Experience 6-8+ years of paid media experience, ideally within an integrated agency environment. Demonstrated ability to lead strategically while remaining hands on in execution and optimisation. Strong experience across digital and social first media, with expertise in: Meta Ads Manager, TikTok Ads Manager, Google Ads, DV360, and YouTube, Pixel and SDK setup, tracking, and measurement frameworks. Proven success in campaign optimisation, budget management, and performance measurement. Experience mentoring or developing junior team members, and interest in building team structure and process. Experience in entertainment, culture, travel, or adjacent passion driven sectors is a plus. Enthusiasm for AI, automation, and innovation in the media landscape. Strong communicator and collaborator, comfortable working across teams and global time zones. This will be a hybrid role with two mandatory days in our London Office (Soho) per week (Tuesdays and Thursdays.) Allied Global Marketing is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or any other status protected under federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.