What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. We areseekinga highly skilled and hands on Cloud Network Architect to join WSP's Global IT organization supporting its internal employees. Reporting to the manager of Network Architecture & Design, you will be responsible for the design, evolution, governance, and implementation of enterprise cloud networking solutions, with a primary focus on Microsoft Azure. We are looking for a practitioner who combines strategic thinking with real world engineering experience. You will design and build scalable, secure, and resilient cloud connectivity services that support WSP's global operations and Zero Trust ambitions. You will also partner closely with platform engineering to embed DevOps and automation practices into cloud network delivery and operations. A little more about your role Design end to end Azure networking architectures, including segmentation, routing, DNS, private access, and network security. Architect and maintain global cloud connectivity patterns. Define cloud networking standards, reference architectures, guardrails, and reusable design patterns. Collaborate with Security Architecture to design identity driven, Zero Trust aligned network controls. Serve as architecture authority for cloud networking across major programs and initiatives. Build, configure, and optimize cloud networking components. Deploy, tune, and secure cloud firewalls, proxies, and enforcement points. Troubleshoot complex cloud and hybrid network issues across L3-L7. Validate resiliency, DR, and continuity plans through hands on testing. Develop and maintain Infrastructure as Code for cloud network provisioning using modular, reusable patterns. Integrate cloud network builds into CI/CD workflows including automated testing and promotion between environments. Implement automated baseline checks, compliance controls, configuration consistency, and drift detection using policy as code and guardrails. Build automation for operational tasks and standard remediation to reduce manual toil. Implement and maintain telemetry/observability pipelines to enable proactive detection and performance optimization. Champion reusable modules, automation patterns, GitOps practices, and engineering best practices across teams. Optimize network performance, routing, and traffic flows across cloud and hybrid landscapes. Provide expert guidance to Network Engineers, Cloud Engineers, project managers, and business stakeholders. Evaluate emerging cloud networking technologies and influence strategic roadmaps. Mentor engineering teams developing cloud first skills and modern automation capabilities. What we will be looking for you to demonstrate The ideal candidate would meet all, or most of the below criteria: Bachelor's degree in computer science, Information Technology, Engineering, or equivalent experience. Significant practical, hands on network engineering and architecture experience. Deep expertise in Microsoft Azure networking. Strong understanding of hybrid connectivity patterns and datacenter interconnect architectures. Experience integrating cloud networks with SSE/SASE platforms (Zscaler ZIA/ZPA preferred). Strong understanding of segmentation models, identity based access, and cloud native security policies. Strong proficiency with Terraform, Ansible, GitHub, and CI/CD workflows. Experience with GitOps practices, modular IaC design, and automated governance controls. Scripting and automation skills and experience with API driven workflows. Knowledge of other clouds (AWS, GCP, OCI) is beneficial. Experience with container networking is an advantage. Strong architectural documentation and diagramming capability. Ability to communicate complex designs to both technical and non technical audiences. Comfortable collaborating within a large, globally distributed enterprise. Imagine a better future for you and a better future for us all. Join our close knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world. With us, you can. Apply today.
Apr 11, 2026
Full time
What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. We areseekinga highly skilled and hands on Cloud Network Architect to join WSP's Global IT organization supporting its internal employees. Reporting to the manager of Network Architecture & Design, you will be responsible for the design, evolution, governance, and implementation of enterprise cloud networking solutions, with a primary focus on Microsoft Azure. We are looking for a practitioner who combines strategic thinking with real world engineering experience. You will design and build scalable, secure, and resilient cloud connectivity services that support WSP's global operations and Zero Trust ambitions. You will also partner closely with platform engineering to embed DevOps and automation practices into cloud network delivery and operations. A little more about your role Design end to end Azure networking architectures, including segmentation, routing, DNS, private access, and network security. Architect and maintain global cloud connectivity patterns. Define cloud networking standards, reference architectures, guardrails, and reusable design patterns. Collaborate with Security Architecture to design identity driven, Zero Trust aligned network controls. Serve as architecture authority for cloud networking across major programs and initiatives. Build, configure, and optimize cloud networking components. Deploy, tune, and secure cloud firewalls, proxies, and enforcement points. Troubleshoot complex cloud and hybrid network issues across L3-L7. Validate resiliency, DR, and continuity plans through hands on testing. Develop and maintain Infrastructure as Code for cloud network provisioning using modular, reusable patterns. Integrate cloud network builds into CI/CD workflows including automated testing and promotion between environments. Implement automated baseline checks, compliance controls, configuration consistency, and drift detection using policy as code and guardrails. Build automation for operational tasks and standard remediation to reduce manual toil. Implement and maintain telemetry/observability pipelines to enable proactive detection and performance optimization. Champion reusable modules, automation patterns, GitOps practices, and engineering best practices across teams. Optimize network performance, routing, and traffic flows across cloud and hybrid landscapes. Provide expert guidance to Network Engineers, Cloud Engineers, project managers, and business stakeholders. Evaluate emerging cloud networking technologies and influence strategic roadmaps. Mentor engineering teams developing cloud first skills and modern automation capabilities. What we will be looking for you to demonstrate The ideal candidate would meet all, or most of the below criteria: Bachelor's degree in computer science, Information Technology, Engineering, or equivalent experience. Significant practical, hands on network engineering and architecture experience. Deep expertise in Microsoft Azure networking. Strong understanding of hybrid connectivity patterns and datacenter interconnect architectures. Experience integrating cloud networks with SSE/SASE platforms (Zscaler ZIA/ZPA preferred). Strong understanding of segmentation models, identity based access, and cloud native security policies. Strong proficiency with Terraform, Ansible, GitHub, and CI/CD workflows. Experience with GitOps practices, modular IaC design, and automated governance controls. Scripting and automation skills and experience with API driven workflows. Knowledge of other clouds (AWS, GCP, OCI) is beneficial. Experience with container networking is an advantage. Strong architectural documentation and diagramming capability. Ability to communicate complex designs to both technical and non technical audiences. Comfortable collaborating within a large, globally distributed enterprise. Imagine a better future for you and a better future for us all. Join our close knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world. With us, you can. Apply today.
Senior IT Network & Infrastructure Engineer West Wales (office-based, with occasional cover at a nearby secondary site) £48,000 per annum (some flexibility for the right candidate) What You'll Do: Take ownership of the organisation's network and infrastructure across a busy on-site environment Design, implement and maintain LAN, WAN, WLAN and VPN solutions Configure and manage routers, switches, firewalls and load balancers Lead network upgrades, migrations and infrastructure improvement projects Deliver secure remote access (VPN, IPsec, SSL/TLS, SSH) Drive network security best practice including firewall rules, IDS/IPS, encryption and PKI Monitor network performance, capacity and security and troubleshoot complex issues Support disaster recovery and business continuity planning for network services Manage patching, configuration backups and documentation Provide technical guidance and support to a junior IT support colleague Participate in on-call support and incident response as required What You'll Bring: Proven experience designing and supporting enterprise-level networks Strong knowledge of routing and core network services (TCP/IP, DNS, DHCP) Solid network security experience (firewalls, VPNs, encryption standards) Experience working in on-prem / operational environments where uptime matters Windows Server experience Virtualisation exposure (VMware vSphere or similar) is highly beneficial Certifications such as CCNP/CCIE, JNCIP (or equivalent) are advantageous Comfortable working on-site and being hands-on in a small IT team Why You Should Apply: Senior, hands-on role with real ownership of networks and infrastructure Small IT team where your work makes an immediate impact Visibility and support from senior stakeholders (including CEO involvement in IT) Stable, long-term environment within an established organisation Clear two-stage interview process with a practical or presentation element Ready to Apply? Contact Lewis Allen to find out more. Please apply with a CV and a cover letter outlining why you're perfect for the role. Know someone great for the job? We offer a referral scheme-just get in touch! Note: We do our best to respond to every application, but due to volume, we can't always guarantee it. If you haven't heard back within 7 days, unfortunately, you haven't been successful this time. Keep an eye on our site for new opportunities!
Apr 11, 2026
Full time
Senior IT Network & Infrastructure Engineer West Wales (office-based, with occasional cover at a nearby secondary site) £48,000 per annum (some flexibility for the right candidate) What You'll Do: Take ownership of the organisation's network and infrastructure across a busy on-site environment Design, implement and maintain LAN, WAN, WLAN and VPN solutions Configure and manage routers, switches, firewalls and load balancers Lead network upgrades, migrations and infrastructure improvement projects Deliver secure remote access (VPN, IPsec, SSL/TLS, SSH) Drive network security best practice including firewall rules, IDS/IPS, encryption and PKI Monitor network performance, capacity and security and troubleshoot complex issues Support disaster recovery and business continuity planning for network services Manage patching, configuration backups and documentation Provide technical guidance and support to a junior IT support colleague Participate in on-call support and incident response as required What You'll Bring: Proven experience designing and supporting enterprise-level networks Strong knowledge of routing and core network services (TCP/IP, DNS, DHCP) Solid network security experience (firewalls, VPNs, encryption standards) Experience working in on-prem / operational environments where uptime matters Windows Server experience Virtualisation exposure (VMware vSphere or similar) is highly beneficial Certifications such as CCNP/CCIE, JNCIP (or equivalent) are advantageous Comfortable working on-site and being hands-on in a small IT team Why You Should Apply: Senior, hands-on role with real ownership of networks and infrastructure Small IT team where your work makes an immediate impact Visibility and support from senior stakeholders (including CEO involvement in IT) Stable, long-term environment within an established organisation Clear two-stage interview process with a practical or presentation element Ready to Apply? Contact Lewis Allen to find out more. Please apply with a CV and a cover letter outlining why you're perfect for the role. Know someone great for the job? We offer a referral scheme-just get in touch! Note: We do our best to respond to every application, but due to volume, we can't always guarantee it. If you haven't heard back within 7 days, unfortunately, you haven't been successful this time. Keep an eye on our site for new opportunities!
Senior Infrastructure Engineer - Reading (Hybrid)- Charity Sector £42,000 - £50,000 Our Charitable customer does magnificent work supporting people throughout the UK and now seeks a Senior Infrastructure Engineer to help lead them on the next stage of their technology journey. The role will involve leading others to deliver performant infrastructure for a vulnerable user group and will play a key role in both the day-to-day operation and how Infrastructure develops over time within this Charity. To ensure your success you will demonstrate capability to manage conflicting demands, producing clear, accurate technical documentation. You will also be able to plan and monitor work to achieve team and individual objectives applying an analytical approach to problem solving. Effective communication skills will enable you to engage effectively with both technical and non-technical stakeholders across the organisation. You will be joining a growing team who make technology an enabler for the organisation, ensuring users can access all their IT services quickly, safely, and securely from across the UK. Crucial to providing this service will be your troubleshooting and project implementation skills within the following areas: Essential An ability to lead and mentor others in the following technologies Microsoft: Active Directory, Azure, Entra, Microsoft 365, PowerShell, MS Server Networking: Firewalls, Routing, Switching, VLANs, VPN, WAN, Wireless. Managing small-scale infrastructure project and leading infrastructure work streams within large-scale business-wide projects. Security: VPN, Firewall, Anti-spam, MS Server 2012/2008, and Infrastructure monitoring tools. Desirable Microsoft: Exchange, Hyper V, InTune, PKI. Networking: DHCP, DNS, Palo Alto, Wired and Wireless network authentication platforms. Various: BC/DR (Veeam), Mimecast, SolarWinds, Terraform, JAMF, Password Management tools, Patching tools, Print Server solutions. You will be joining at an exciting time as the Charity moves further towards greater Azure cloud adoption, in a varied and interesting role keeping vital services running across the organisation, with potential to upskill as you do so. This is a full time position. You will be based in or commutable to Reading, though Hybrid working is also an option (c. 1 day per week in office). Occasional on call will be required and compensated accordingly. To arrange an informal conversation or to apply, contact Dave Flynn at or on .
Apr 10, 2026
Full time
Senior Infrastructure Engineer - Reading (Hybrid)- Charity Sector £42,000 - £50,000 Our Charitable customer does magnificent work supporting people throughout the UK and now seeks a Senior Infrastructure Engineer to help lead them on the next stage of their technology journey. The role will involve leading others to deliver performant infrastructure for a vulnerable user group and will play a key role in both the day-to-day operation and how Infrastructure develops over time within this Charity. To ensure your success you will demonstrate capability to manage conflicting demands, producing clear, accurate technical documentation. You will also be able to plan and monitor work to achieve team and individual objectives applying an analytical approach to problem solving. Effective communication skills will enable you to engage effectively with both technical and non-technical stakeholders across the organisation. You will be joining a growing team who make technology an enabler for the organisation, ensuring users can access all their IT services quickly, safely, and securely from across the UK. Crucial to providing this service will be your troubleshooting and project implementation skills within the following areas: Essential An ability to lead and mentor others in the following technologies Microsoft: Active Directory, Azure, Entra, Microsoft 365, PowerShell, MS Server Networking: Firewalls, Routing, Switching, VLANs, VPN, WAN, Wireless. Managing small-scale infrastructure project and leading infrastructure work streams within large-scale business-wide projects. Security: VPN, Firewall, Anti-spam, MS Server 2012/2008, and Infrastructure monitoring tools. Desirable Microsoft: Exchange, Hyper V, InTune, PKI. Networking: DHCP, DNS, Palo Alto, Wired and Wireless network authentication platforms. Various: BC/DR (Veeam), Mimecast, SolarWinds, Terraform, JAMF, Password Management tools, Patching tools, Print Server solutions. You will be joining at an exciting time as the Charity moves further towards greater Azure cloud adoption, in a varied and interesting role keeping vital services running across the organisation, with potential to upskill as you do so. This is a full time position. You will be based in or commutable to Reading, though Hybrid working is also an option (c. 1 day per week in office). Occasional on call will be required and compensated accordingly. To arrange an informal conversation or to apply, contact Dave Flynn at or on .
IT Infrastructure Engineer We re hiring due to a recent team change, creating an opportunity to join a growing IT function where you ll take real ownership and shape the future of infrastructure. Join HepcoMotion and work with modern Microsoft cloud technologies while gaining exposure to projects, security, and 3rd line responsibilities. Offering up to £35,000, long-term career progression, and the chance to be part of a business investing heavily in its IT estate. About HepcoMotion HepcoMotion is a globally recognised manufacturer with a strong reputation for engineering excellence and innovation. With operations spanning multiple countries and a commitment to continuous improvement, the business is investing in modern workplace technologies and evolving its IT infrastructure to support future growth. This is an exciting time to join, as the IT team transitions towards a more cloud-first, security-led environment - giving you the opportunity to play a key role in that journey. The Role IT Infrastructure Engineer As an IT Infrastructure Engineer, you ll join a close-knit IT team and act as a key escalation point while also driving forward infrastructure improvements and projects. This is a varied, hands-on role where no two days are the same - blending project work, technical problem-solving, and mentoring junior team members. Key Responsibilities Act as an escalation point for 1st/2nd line support, guiding and mentoring the wider team Support and enhance a Microsoft-based infrastructure (Azure, Intune, Entra, M365) Monitor system performance, security dashboards, and proactively respond to issues Lead and contribute to infrastructure improvement projects and modernisation initiatives Maintain and optimise networking environments (VLANs, Wi-Fi, routing, firewalls) Strengthen cyber security posture through monitoring, patching, and vulnerability management Produce clear documentation for systems, processes, and end users What We re Looking For We re looking for someone who enjoys solving problems, takes ownership, and has a genuine interest in technology beyond the day job. Essential experience: Strong Microsoft ecosystem knowledge (Azure, Intune, Entra, M365) Experience with Windows Server, Active Directory, and virtualisation (Hyper-V) Solid networking fundamentals (DNS, DHCP, TCP/IP, VLANs, Wi-Fi) Experience supporting and maintaining infrastructure environments Understanding of cyber security principles and tools Previous experience in a support or infrastructure-focused role Desirable: Exposure to ISO 27001 or Cyber Essentials Experience with backup solutions (e.g. Veeam, Rubrik) Knowledge of enterprise Wi-Fi and firewall configuration What Makes This Role Different Genuine opportunity to step into a 3rd line / infrastructure engineering role High level of autonomy and ownership you ll be trusted to deliver outcomes Exposure to projects and modernisation work, not just BAU support Opportunity to mentor and influence the wider IT team Be part of a business investing in technology and change Hours & Location Monday to Friday, 9:00am 5:00pm (with flexibility required) Based in Tiverton (primarily office-based) Flexibility required for occasional out-of-hours work (planned maintenance/upgrades) Occasional travel to other sites (approximately quarterly) Benefits Competitive salary up to £35,000 per annum 25 days holiday per annum, plus bank holidays Company contribution pension Healthcare cashback scheme Discounts with local shops and services Discounts at many major retailers including Argos, Currys, Halfords, Tesco, Sainsburys and Morrisons to name but a few Free on-site parking Career progression opportunities Continued professional learning and development Recommend a friend scheme Death in service after qualifying period Mental health support Financial wellness support Long service awards Seasonal events organised by HepcoMotion s social committee If you re looking for a role where you can take ownership, develop your technical skills, and be part of a forward-thinking IT team - we d love to hear from you. Click to Apply
Apr 10, 2026
Full time
IT Infrastructure Engineer We re hiring due to a recent team change, creating an opportunity to join a growing IT function where you ll take real ownership and shape the future of infrastructure. Join HepcoMotion and work with modern Microsoft cloud technologies while gaining exposure to projects, security, and 3rd line responsibilities. Offering up to £35,000, long-term career progression, and the chance to be part of a business investing heavily in its IT estate. About HepcoMotion HepcoMotion is a globally recognised manufacturer with a strong reputation for engineering excellence and innovation. With operations spanning multiple countries and a commitment to continuous improvement, the business is investing in modern workplace technologies and evolving its IT infrastructure to support future growth. This is an exciting time to join, as the IT team transitions towards a more cloud-first, security-led environment - giving you the opportunity to play a key role in that journey. The Role IT Infrastructure Engineer As an IT Infrastructure Engineer, you ll join a close-knit IT team and act as a key escalation point while also driving forward infrastructure improvements and projects. This is a varied, hands-on role where no two days are the same - blending project work, technical problem-solving, and mentoring junior team members. Key Responsibilities Act as an escalation point for 1st/2nd line support, guiding and mentoring the wider team Support and enhance a Microsoft-based infrastructure (Azure, Intune, Entra, M365) Monitor system performance, security dashboards, and proactively respond to issues Lead and contribute to infrastructure improvement projects and modernisation initiatives Maintain and optimise networking environments (VLANs, Wi-Fi, routing, firewalls) Strengthen cyber security posture through monitoring, patching, and vulnerability management Produce clear documentation for systems, processes, and end users What We re Looking For We re looking for someone who enjoys solving problems, takes ownership, and has a genuine interest in technology beyond the day job. Essential experience: Strong Microsoft ecosystem knowledge (Azure, Intune, Entra, M365) Experience with Windows Server, Active Directory, and virtualisation (Hyper-V) Solid networking fundamentals (DNS, DHCP, TCP/IP, VLANs, Wi-Fi) Experience supporting and maintaining infrastructure environments Understanding of cyber security principles and tools Previous experience in a support or infrastructure-focused role Desirable: Exposure to ISO 27001 or Cyber Essentials Experience with backup solutions (e.g. Veeam, Rubrik) Knowledge of enterprise Wi-Fi and firewall configuration What Makes This Role Different Genuine opportunity to step into a 3rd line / infrastructure engineering role High level of autonomy and ownership you ll be trusted to deliver outcomes Exposure to projects and modernisation work, not just BAU support Opportunity to mentor and influence the wider IT team Be part of a business investing in technology and change Hours & Location Monday to Friday, 9:00am 5:00pm (with flexibility required) Based in Tiverton (primarily office-based) Flexibility required for occasional out-of-hours work (planned maintenance/upgrades) Occasional travel to other sites (approximately quarterly) Benefits Competitive salary up to £35,000 per annum 25 days holiday per annum, plus bank holidays Company contribution pension Healthcare cashback scheme Discounts with local shops and services Discounts at many major retailers including Argos, Currys, Halfords, Tesco, Sainsburys and Morrisons to name but a few Free on-site parking Career progression opportunities Continued professional learning and development Recommend a friend scheme Death in service after qualifying period Mental health support Financial wellness support Long service awards Seasonal events organised by HepcoMotion s social committee If you re looking for a role where you can take ownership, develop your technical skills, and be part of a forward-thinking IT team - we d love to hear from you. Click to Apply
Kixo is a small friendly, banterful company to work for. We provide personal face to face and phone IT support and services to a range of different customers across a wide variety of industries in the UK and Europe. We put customer service over everything else. We work hard but we have fun doing it. Why Would You Want to Work for Kixo? You will be challenged and will learn new things every day. We want you to grow with us. We all work hard, because we enjoy our jobs, and our new engineer will have the same ethos. We are geeks and proud! Your Responsibilities: Provide technical support for IT infrastructure for multiple customers in different industries. This involves answering calls and replying to tickets on the helpdesk. We are an Internet and VoIP provider, so you will be providing support to our telecoms customers, but we will cover training on supporting this. Regularly visiting customer sites, and being the onsite engineer doing tickets and work that can only be physically done on site such as distributing computers, server hardware etc Develop and maintain good working relationships with customers to promote high level of customer service. Building, setting up, and configuring new projects. Above all, making the customers happy. If it breaks, fix it. If it's new, build it properly. Several of our customers are 24/7 therefore we offer phone support to these customers out of normal office hours. For one week roughly every 4 weeks you will be required to be on call for all out of hours calls. Internally we will always available if needed to support you. We give our customers excellent response times that we are proud of. Experience & Knowledge: Hyper-V, Windows Server, Exchange, Microsoft 365, Active Directory, File Permissions, Desktop Troubleshooting, Printers, Routers, IP / DNS. IT and network knowledge, broad knowledge is desired over a single specific area. Knowledge of Microsoft Windows Server knowledge is required, Apple macOS and Linux operating systems/servers is a bonus but not required. Experience of troubleshooting desktop PC hardware and software issues. Experience of working within a technical support team environment providing phone and face to face technical support. Keen interest in technology, computers hardware and software. Ability to learn quickly and use own initiative. Self-motivated. If you don't know something, that's OK, but say/ask/learn about it. Work well under pressure. You will be in a team, but you will also be left to your own initiative. Additional Information: You will be required to get to customers sites around the west Midlands including Tamworth, Rugby and Coventry with some infrequent visits further afield. Ideally candidates should live close to a 20 mile radius of Coventry. Our office is based in Hinckley centre with dedicated parking. If you enjoy tech and want to work within a growing exciting company, and like being busy and learning then apply now!
Apr 09, 2026
Full time
Kixo is a small friendly, banterful company to work for. We provide personal face to face and phone IT support and services to a range of different customers across a wide variety of industries in the UK and Europe. We put customer service over everything else. We work hard but we have fun doing it. Why Would You Want to Work for Kixo? You will be challenged and will learn new things every day. We want you to grow with us. We all work hard, because we enjoy our jobs, and our new engineer will have the same ethos. We are geeks and proud! Your Responsibilities: Provide technical support for IT infrastructure for multiple customers in different industries. This involves answering calls and replying to tickets on the helpdesk. We are an Internet and VoIP provider, so you will be providing support to our telecoms customers, but we will cover training on supporting this. Regularly visiting customer sites, and being the onsite engineer doing tickets and work that can only be physically done on site such as distributing computers, server hardware etc Develop and maintain good working relationships with customers to promote high level of customer service. Building, setting up, and configuring new projects. Above all, making the customers happy. If it breaks, fix it. If it's new, build it properly. Several of our customers are 24/7 therefore we offer phone support to these customers out of normal office hours. For one week roughly every 4 weeks you will be required to be on call for all out of hours calls. Internally we will always available if needed to support you. We give our customers excellent response times that we are proud of. Experience & Knowledge: Hyper-V, Windows Server, Exchange, Microsoft 365, Active Directory, File Permissions, Desktop Troubleshooting, Printers, Routers, IP / DNS. IT and network knowledge, broad knowledge is desired over a single specific area. Knowledge of Microsoft Windows Server knowledge is required, Apple macOS and Linux operating systems/servers is a bonus but not required. Experience of troubleshooting desktop PC hardware and software issues. Experience of working within a technical support team environment providing phone and face to face technical support. Keen interest in technology, computers hardware and software. Ability to learn quickly and use own initiative. Self-motivated. If you don't know something, that's OK, but say/ask/learn about it. Work well under pressure. You will be in a team, but you will also be left to your own initiative. Additional Information: You will be required to get to customers sites around the west Midlands including Tamworth, Rugby and Coventry with some infrequent visits further afield. Ideally candidates should live close to a 20 mile radius of Coventry. Our office is based in Hinckley centre with dedicated parking. If you enjoy tech and want to work within a growing exciting company, and like being busy and learning then apply now!
EUC & Network Engineer Edinburgh - on site working Head Resourcing is pleased to be partnering once again with our excellent Edinburgh based client as they look to recruit an EUC & Network Engineer. Our client is a well-established business with global operations producing a wide range of high-quality products. This role will suit a proactive engineer with a keen eye for detail who has strong experience across the Microsoft stack as well as a background in Networking. In this role you will be heavily involved in the delivery of complex technical projects with a heavy focus on networking and security. You will be comfortable in an environment where nearly all our clients' systems will be replaced, and you'll be able to connect the dots as new systems come online. What you'll be doing: Manage and secure cloud environments (Azure & Microsoft 365), including configuration policies, identity (Entra ID), and compliance. Maintain and troubleshoot network infrastructure (LAN/WAN, VPNs, DNS, DHCP, firewalls) to ensure reliable connectivity. Oversee device management and endpoint security using tools like Intune and Defender, including patching and policy enforcement. Provide advanced (2nd/3rd line) support, performing root cause analysis and automating tasks with scripting (e.g., PowerShell). Act as a technical lead and SME, supporting global infrastructure deployments and mentoring service desk teams. Key Skills: Strong expertise in Microsoft technologies, including Windows OS, Active Directory, Microsoft 365, and Azure. Solid networking knowledge covering TCP/IP, routing, switching, firewalls, VPNs, and Cisco Meraki environments. Proficient with tools such as Microsoft Intune (MDM) and ticketing systems like Fresh Service. Relevant certifications and security expertise, including Azure Administrator, ITIL, and Microsoft 365 security platforms are desired. If this sounds of interest please apply, or send your CV to
Apr 09, 2026
Full time
EUC & Network Engineer Edinburgh - on site working Head Resourcing is pleased to be partnering once again with our excellent Edinburgh based client as they look to recruit an EUC & Network Engineer. Our client is a well-established business with global operations producing a wide range of high-quality products. This role will suit a proactive engineer with a keen eye for detail who has strong experience across the Microsoft stack as well as a background in Networking. In this role you will be heavily involved in the delivery of complex technical projects with a heavy focus on networking and security. You will be comfortable in an environment where nearly all our clients' systems will be replaced, and you'll be able to connect the dots as new systems come online. What you'll be doing: Manage and secure cloud environments (Azure & Microsoft 365), including configuration policies, identity (Entra ID), and compliance. Maintain and troubleshoot network infrastructure (LAN/WAN, VPNs, DNS, DHCP, firewalls) to ensure reliable connectivity. Oversee device management and endpoint security using tools like Intune and Defender, including patching and policy enforcement. Provide advanced (2nd/3rd line) support, performing root cause analysis and automating tasks with scripting (e.g., PowerShell). Act as a technical lead and SME, supporting global infrastructure deployments and mentoring service desk teams. Key Skills: Strong expertise in Microsoft technologies, including Windows OS, Active Directory, Microsoft 365, and Azure. Solid networking knowledge covering TCP/IP, routing, switching, firewalls, VPNs, and Cisco Meraki environments. Proficient with tools such as Microsoft Intune (MDM) and ticketing systems like Fresh Service. Relevant certifications and security expertise, including Azure Administrator, ITIL, and Microsoft 365 security platforms are desired. If this sounds of interest please apply, or send your CV to
The role Uppingham School is seeking a Senior IT Systems Engineer to play a key role in maintaining and enhancing the School's IT services and infrastructure. Working at the heart of our IT team, you will provide third-line technical support for the School's IT infrastructure while acting as the lead technical specialist on infrastructure and systems-related issues.You will deliver a reliable and secure operational service, ensuring systems are effectively automated, monitored and maintained in line with best practice. You will also be responsible for proactively identifying and resolving issues, developing operational procedures and collaborating with your development colleagues to support advanced automation and service delivery. In addition to your operational responsibilities, this role offers significant involvement in project work, including the design and implementation of major infrastructure projects such as cloud migrations, system upgrades and security. You will lead the technical delivery of new systems and oversee the deployment, configuration and security of end-user hardware and software across the School. Whether you are solving complex technical challenges or supporting colleagues and students across the School, you will be part of a collaborative and people-centred IT team that plays a vital role in ensuring the smooth and effective running of the wider school environment. About you You will need strong technical expertise across a range of technical tools and technologies, including PowerShell automation, Microsoft cloud services, Windows operating systems and servers, Active Directory, Group Policy, DNS/DHCP and Layer 2/3 networking. Experience with firewalls, wireless infrastructure, Veeam and virtualisation platform such as Hyper-V is essential. A high level of proficiency in Microsoft Intune, RMM patch management and security posture monitoring is also required. This is a fully technical role with no line management responsibilities, offering you the opportunity to further your skills and expertise in cloud technologies, cybersecurity and device management. You will demonstrate a proactive approach to technical learning, strong analytical skills and the ability to interpret and refine complex requirements, while working collaboratively within a supportive and service-focused environment. What we offer: When you join us, you become part of a community that appreciates and supports its team members. You will enjoy a range of benefits that reflects our appreciation: 50% contribution to premiums for the School's private health scheme Free Westfield Healthcare Free membership of dual-use Sports Centre (£25 annual joining fee) Free staff lunches in term-time School fee discount for children of Uppingham staff (pro-rated for part-time staff) Retail, gym, supermarket, cinema and restaurant discounts Cycle to work scheme Employee Assistance Programme Occupational Health Services Free annual flu jabs Recognised as a "Disability Confident" employer Recognised as a "Mindful" employer Favourable rates and terms with local nursery Complimentary staff ticket to selected School performances Discount at local coffee shop for Uppingham staff. For further details and to apply please click the apply button. Closing date: 1 st May 2026. We reserve the right to close this vacancy early once we have received an adequate number of applications. We therefore encourage early submissions. Uppingham School is committed to safeguarding and promoting the welfare of children. Successful candidates must be willing to undergo full screening in accordance with Keeping Children Safe in Education (KCSiE), including an Enhanced Disclosure and Barring Service check. Issues relating to safeguarding and promoting the welfare of pupils will be explored at interview .
Apr 08, 2026
Full time
The role Uppingham School is seeking a Senior IT Systems Engineer to play a key role in maintaining and enhancing the School's IT services and infrastructure. Working at the heart of our IT team, you will provide third-line technical support for the School's IT infrastructure while acting as the lead technical specialist on infrastructure and systems-related issues.You will deliver a reliable and secure operational service, ensuring systems are effectively automated, monitored and maintained in line with best practice. You will also be responsible for proactively identifying and resolving issues, developing operational procedures and collaborating with your development colleagues to support advanced automation and service delivery. In addition to your operational responsibilities, this role offers significant involvement in project work, including the design and implementation of major infrastructure projects such as cloud migrations, system upgrades and security. You will lead the technical delivery of new systems and oversee the deployment, configuration and security of end-user hardware and software across the School. Whether you are solving complex technical challenges or supporting colleagues and students across the School, you will be part of a collaborative and people-centred IT team that plays a vital role in ensuring the smooth and effective running of the wider school environment. About you You will need strong technical expertise across a range of technical tools and technologies, including PowerShell automation, Microsoft cloud services, Windows operating systems and servers, Active Directory, Group Policy, DNS/DHCP and Layer 2/3 networking. Experience with firewalls, wireless infrastructure, Veeam and virtualisation platform such as Hyper-V is essential. A high level of proficiency in Microsoft Intune, RMM patch management and security posture monitoring is also required. This is a fully technical role with no line management responsibilities, offering you the opportunity to further your skills and expertise in cloud technologies, cybersecurity and device management. You will demonstrate a proactive approach to technical learning, strong analytical skills and the ability to interpret and refine complex requirements, while working collaboratively within a supportive and service-focused environment. What we offer: When you join us, you become part of a community that appreciates and supports its team members. You will enjoy a range of benefits that reflects our appreciation: 50% contribution to premiums for the School's private health scheme Free Westfield Healthcare Free membership of dual-use Sports Centre (£25 annual joining fee) Free staff lunches in term-time School fee discount for children of Uppingham staff (pro-rated for part-time staff) Retail, gym, supermarket, cinema and restaurant discounts Cycle to work scheme Employee Assistance Programme Occupational Health Services Free annual flu jabs Recognised as a "Disability Confident" employer Recognised as a "Mindful" employer Favourable rates and terms with local nursery Complimentary staff ticket to selected School performances Discount at local coffee shop for Uppingham staff. For further details and to apply please click the apply button. Closing date: 1 st May 2026. We reserve the right to close this vacancy early once we have received an adequate number of applications. We therefore encourage early submissions. Uppingham School is committed to safeguarding and promoting the welfare of children. Successful candidates must be willing to undergo full screening in accordance with Keeping Children Safe in Education (KCSiE), including an Enhanced Disclosure and Barring Service check. Issues relating to safeguarding and promoting the welfare of pupils will be explored at interview .
Entry-level Systems Engineer, graduate, hybrid working. Location: Cardiff - Hybrid Salary: £25,000 Job Type: Permanent Join a leading technology organisation and build your career in modern IT. This is a hands-on opportunity for a technically curious Graduate Systems Engineer to support Microsoft 365, Intune, endpoint devices, identity access and security operations in a fully remote environment. Key Responsibilities: Support the day-to-day administration of Microsoft 365 Manage user accounts, licensing, permissions, Teams, SharePoint and mailboxes Assist with MFA, password resets, Conditional Access and access issues Support Microsoft Intune across device enrolment, compliance, app deployment and updates Monitor sign-in activity, privileged access and security alerts Manage joiner, mover and leaver processes Assist with backup and restore testing Troubleshoot issues across devices, operating systems, networks and cloud services What we're looking for: A genuine interest in systems, cloud technology and IT support Good understanding of Windows, networking, DNS, TCP/IP, firewalls and access control Experience troubleshooting hardware, software, device and user issues Awareness of patching, anti-malware, encryption and device security A methodical approach and strong attention to detail Desirable: Exposure to Microsoft 365, Intune, Entra ID or Defender Any experience with PowerShell or scripting Certifications, labs or personal technical projects Why apply: Strong exposure to Microsoft cloud technologies Great opportunity to develop in systems, infrastructure or security Supportive environment with genuine progression Apply now if you're looking for a role that will build real technical depth in a modern cloud environment. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Apr 07, 2026
Full time
Entry-level Systems Engineer, graduate, hybrid working. Location: Cardiff - Hybrid Salary: £25,000 Job Type: Permanent Join a leading technology organisation and build your career in modern IT. This is a hands-on opportunity for a technically curious Graduate Systems Engineer to support Microsoft 365, Intune, endpoint devices, identity access and security operations in a fully remote environment. Key Responsibilities: Support the day-to-day administration of Microsoft 365 Manage user accounts, licensing, permissions, Teams, SharePoint and mailboxes Assist with MFA, password resets, Conditional Access and access issues Support Microsoft Intune across device enrolment, compliance, app deployment and updates Monitor sign-in activity, privileged access and security alerts Manage joiner, mover and leaver processes Assist with backup and restore testing Troubleshoot issues across devices, operating systems, networks and cloud services What we're looking for: A genuine interest in systems, cloud technology and IT support Good understanding of Windows, networking, DNS, TCP/IP, firewalls and access control Experience troubleshooting hardware, software, device and user issues Awareness of patching, anti-malware, encryption and device security A methodical approach and strong attention to detail Desirable: Exposure to Microsoft 365, Intune, Entra ID or Defender Any experience with PowerShell or scripting Certifications, labs or personal technical projects Why apply: Strong exposure to Microsoft cloud technologies Great opportunity to develop in systems, infrastructure or security Supportive environment with genuine progression Apply now if you're looking for a role that will build real technical depth in a modern cloud environment. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Service Delivery Engineer We're looking for a skilled and proactive Service Delivery Engineer to join our Managed Services team. This is a senior technical role where you'll take ownership of service performance, reliability, and continuous improvement across customer environments. You'll act as a key technical escalation point, working closely with customers, internal teams, and stakeholders to deliver high-quality managed services that exceed expectations. This role blends deep technical expertise with strong communication and service management skills. What You'll Be Doing Proactively monitor and optimise customer platforms to ensure performance, availability, and capacity targets are met Act as the final escalation point for complex incidents, providing advanced troubleshooting and resolution Collaborate with customers and internal teams to drive continuous service improvement Support onboarding and transition of new managed service customers, including setup of monitoring, connectivity, and management tools Review and manage network changes, ensuring compliance with logging, monitoring, and security standards Maintain accurate technical documentation, including diagrams and operational processes Work alongside Account Managers and Sales teams to scope and support new opportunities Provide technical leadership across problem management and complex change activities What We're Looking For Essential Skills & Experience Strong 3rd Line / Infrastructure experience (3-5 years minimum) Experience in a Managed Services environment Expertise in networking technologies including: Juniper (Mist), Aruba, or Cisco (switching, routing, wireless) VLANs, DNS, DHCP, and certificate services Firewalls (Fortinet, Cisco, Palo Alto, Check Point) ESX / virtualisation experience Network Access Control (Cisco ISE / Aruba ClearPass) Familiarity with ITSM tools (e.g. ServiceNow) Confident working directly with customers and senior stakeholders Desirable Cisco CCNP (or equivalent) ITIL v4 Foundation Knowledge of Cyber Essentials / ISO 27001 Experience with Infoblox DDI Experience managing change, problem, and major incidents Security clearance (BPSS or SC)
Apr 07, 2026
Full time
Service Delivery Engineer We're looking for a skilled and proactive Service Delivery Engineer to join our Managed Services team. This is a senior technical role where you'll take ownership of service performance, reliability, and continuous improvement across customer environments. You'll act as a key technical escalation point, working closely with customers, internal teams, and stakeholders to deliver high-quality managed services that exceed expectations. This role blends deep technical expertise with strong communication and service management skills. What You'll Be Doing Proactively monitor and optimise customer platforms to ensure performance, availability, and capacity targets are met Act as the final escalation point for complex incidents, providing advanced troubleshooting and resolution Collaborate with customers and internal teams to drive continuous service improvement Support onboarding and transition of new managed service customers, including setup of monitoring, connectivity, and management tools Review and manage network changes, ensuring compliance with logging, monitoring, and security standards Maintain accurate technical documentation, including diagrams and operational processes Work alongside Account Managers and Sales teams to scope and support new opportunities Provide technical leadership across problem management and complex change activities What We're Looking For Essential Skills & Experience Strong 3rd Line / Infrastructure experience (3-5 years minimum) Experience in a Managed Services environment Expertise in networking technologies including: Juniper (Mist), Aruba, or Cisco (switching, routing, wireless) VLANs, DNS, DHCP, and certificate services Firewalls (Fortinet, Cisco, Palo Alto, Check Point) ESX / virtualisation experience Network Access Control (Cisco ISE / Aruba ClearPass) Familiarity with ITSM tools (e.g. ServiceNow) Confident working directly with customers and senior stakeholders Desirable Cisco CCNP (or equivalent) ITIL v4 Foundation Knowledge of Cyber Essentials / ISO 27001 Experience with Infoblox DDI Experience managing change, problem, and major incidents Security clearance (BPSS or SC)
Oliver James is partnered with a global cyber security consulting practice undergoing significant growth - with a particular focus on Identity & Access Management (IAM). The practice are seeking to speak to IAM specialists across Delivery, Architecture & Engineering. Oliver James is partnered with a globalcyber security consulting practice undergoing significant growth - with a particular focus on Identity & Access Management (IAM). The practice are seeking to speak toIAM specialists across Delivery, Architecture & Engineering. Candidates based in London, Manchester, Reading or Bristol are preferred - working on a hybrid basis. Packages range from £80,000 - £120,000 basic plus extras including flexible benefits packages, car allowances, bonuses and extras. Overview Our client is seeking experienced Identity & Access Management professionals with a strong background in architecture and engineering. The ideal candidates will be proficient in designing, implementing and testing identity and access management solutions. The ability to maintain and operate the technology is considered a strong asset. This role will involve working closely with cross-functional teams to ensure seamless deployment and integration of identity solutions, as well as contributing to the ongoing operation and maintenance of IAM technologies across our clients. As part of this role, you will be expected to: Define IAM use cases, functional and non-functional solution requirements, and technical specifications, such as those for user authentication, access control, integration, performance and scalability requirements and specifications. Design and architect IAM solutions by creating high-level and low-level designs that align with business objectives and comply with industrycybersecurity standards (e.g.,NIST). For example, this includes: Creating high-level and low-level system architecture diagrams with technical descriptions of each component. Defining the dependencies to implement the solution, e.g., network rules, server resources, storage requirements. Defining the system specifications to support optimal performance. Integrating workflows with third-party systems and security tools, such as Security Information and Event Management (SIEM) solutions, multi-factor authentication solutions, and cloud platforms like Amazon Web Services (AWS) and Azure. Defining the Responsible, Accountable, Consulted, and Informed (RACI) matrix to operate and maintain the solution's infrastructure components. Develop technical documentation for IAM implementations including process documentation to enable solution operation (e.g., defining processes for user onboarding, access requests, identity governance, approval workflows, authentication workflows, and provisioning/deprovisioning tasks). ImplementIAM solutions: Install solution components in on-premise environments where relevant, or configuration of cloud components (and scripting / coding of plug-ins / extensions for cloud solutions) Work with IT infrastructure teams to ensure pre-requisites and dependencies have been met and are in place. Integrate IAM solutions with existing enterprise applications/systems such as directories, cloud applications, HR systems and third-party identity providers. Execute unit, integration, functional and non-functional testing for IAM solutions. As part of this, troubleshoot and resolve issues (e.g., authentication failures, access policy conflicts, and user provisioning errors) by working with vendors. Delivery services post-implementation, from hyper-care support, resolving additional issues in production through advanced troubleshooting and debugging to ensure smooth operation. Conduct knowledge transfer to client IAM teams through technical training sessions on operating and maintaining the solution, empowering clients to effectively manage and support the IAM environment. Technical Skills Desired: Broad enterprise identity experience across IGA, PAM, AM, AD, CIAM, with demonstrable ability to build identity strategies which integrate into client enterprise architectures and beyond. Experience in working with IGA, PAM, AM, AD, CIAM solutions such as SailPoint, Saviynt, etc. Experience working in a digital transformation environment supporting the definition of Identity architecture leveraging cloud native and/or other IAM solutions. Advanced, practical experience of cloud hosting services including, Amazon Web Services, Microsoft Azure, Google Cloud Platform. Hands-on experience of Microsoft Active Directory/Azure AD Domain Services, Federation Services, Certificate Services, DNS and DHCP. Understanding of decentralised identity, verifiable credentials, microservices and Trust over IP architecture stack. In addition to the above the following are desirable: Understanding of malware and the modern threat landscape Relevant certifications (e.g. CIAM, CISSP, CAMS, etc.) Exposure to/Understanding of DevOps tools and repositories (e.g. Git, Azure Dev Ops, Kubernetes, Docker, Jenkins, Ansible etc.) Role based access control (RBAC) design Practical experience with Linux operating systems Experience with Modern Authentication concepts e.g. Self-Service Identity, Bring your own Identity, SCIM, SAML, WS-Federation, OAuth, Open ID Connect Soft Skills: Experience with waterfall and agile type methodologies, often working within client specified frameworks. Managing teams across a mix of locations, cultures, and experience levels. Strong interpersonal and relationship skills to manage a variety of client stakeholders from CISO to Developer. Detail oriented and strong problem-solving skills.
Apr 07, 2026
Full time
Oliver James is partnered with a global cyber security consulting practice undergoing significant growth - with a particular focus on Identity & Access Management (IAM). The practice are seeking to speak to IAM specialists across Delivery, Architecture & Engineering. Oliver James is partnered with a globalcyber security consulting practice undergoing significant growth - with a particular focus on Identity & Access Management (IAM). The practice are seeking to speak toIAM specialists across Delivery, Architecture & Engineering. Candidates based in London, Manchester, Reading or Bristol are preferred - working on a hybrid basis. Packages range from £80,000 - £120,000 basic plus extras including flexible benefits packages, car allowances, bonuses and extras. Overview Our client is seeking experienced Identity & Access Management professionals with a strong background in architecture and engineering. The ideal candidates will be proficient in designing, implementing and testing identity and access management solutions. The ability to maintain and operate the technology is considered a strong asset. This role will involve working closely with cross-functional teams to ensure seamless deployment and integration of identity solutions, as well as contributing to the ongoing operation and maintenance of IAM technologies across our clients. As part of this role, you will be expected to: Define IAM use cases, functional and non-functional solution requirements, and technical specifications, such as those for user authentication, access control, integration, performance and scalability requirements and specifications. Design and architect IAM solutions by creating high-level and low-level designs that align with business objectives and comply with industrycybersecurity standards (e.g.,NIST). For example, this includes: Creating high-level and low-level system architecture diagrams with technical descriptions of each component. Defining the dependencies to implement the solution, e.g., network rules, server resources, storage requirements. Defining the system specifications to support optimal performance. Integrating workflows with third-party systems and security tools, such as Security Information and Event Management (SIEM) solutions, multi-factor authentication solutions, and cloud platforms like Amazon Web Services (AWS) and Azure. Defining the Responsible, Accountable, Consulted, and Informed (RACI) matrix to operate and maintain the solution's infrastructure components. Develop technical documentation for IAM implementations including process documentation to enable solution operation (e.g., defining processes for user onboarding, access requests, identity governance, approval workflows, authentication workflows, and provisioning/deprovisioning tasks). ImplementIAM solutions: Install solution components in on-premise environments where relevant, or configuration of cloud components (and scripting / coding of plug-ins / extensions for cloud solutions) Work with IT infrastructure teams to ensure pre-requisites and dependencies have been met and are in place. Integrate IAM solutions with existing enterprise applications/systems such as directories, cloud applications, HR systems and third-party identity providers. Execute unit, integration, functional and non-functional testing for IAM solutions. As part of this, troubleshoot and resolve issues (e.g., authentication failures, access policy conflicts, and user provisioning errors) by working with vendors. Delivery services post-implementation, from hyper-care support, resolving additional issues in production through advanced troubleshooting and debugging to ensure smooth operation. Conduct knowledge transfer to client IAM teams through technical training sessions on operating and maintaining the solution, empowering clients to effectively manage and support the IAM environment. Technical Skills Desired: Broad enterprise identity experience across IGA, PAM, AM, AD, CIAM, with demonstrable ability to build identity strategies which integrate into client enterprise architectures and beyond. Experience in working with IGA, PAM, AM, AD, CIAM solutions such as SailPoint, Saviynt, etc. Experience working in a digital transformation environment supporting the definition of Identity architecture leveraging cloud native and/or other IAM solutions. Advanced, practical experience of cloud hosting services including, Amazon Web Services, Microsoft Azure, Google Cloud Platform. Hands-on experience of Microsoft Active Directory/Azure AD Domain Services, Federation Services, Certificate Services, DNS and DHCP. Understanding of decentralised identity, verifiable credentials, microservices and Trust over IP architecture stack. In addition to the above the following are desirable: Understanding of malware and the modern threat landscape Relevant certifications (e.g. CIAM, CISSP, CAMS, etc.) Exposure to/Understanding of DevOps tools and repositories (e.g. Git, Azure Dev Ops, Kubernetes, Docker, Jenkins, Ansible etc.) Role based access control (RBAC) design Practical experience with Linux operating systems Experience with Modern Authentication concepts e.g. Self-Service Identity, Bring your own Identity, SCIM, SAML, WS-Federation, OAuth, Open ID Connect Soft Skills: Experience with waterfall and agile type methodologies, often working within client specified frameworks. Managing teams across a mix of locations, cultures, and experience levels. Strong interpersonal and relationship skills to manage a variety of client stakeholders from CISO to Developer. Detail oriented and strong problem-solving skills.
IT Support Engineer (Hybrid) West Yorkshire£28,000 - £30,00010:00 - 18:00 Hybrid (3 days onsite) An opportunity has come up for an IT Support Engineer to join a well-established business within a close-knit internal IT team. This role offers a hands-on environment where you'll support users across the business while also gaining exposure to wider infrastructure and project work. The Role Provide 1st/2nd line support to internal users (circa 300 users) Troubleshoot hardware, software, and user issues Manage and maintain Active Directory (users, permissions, group policy) Support Microsoft 365 / Office 365 environment (Exchange, Teams, SharePoint) Device builds, deployments, and software installs Support Windows Server environments and terminal services Assist with ongoing IT projects and system improvements Tech Environment Active Directory / Group Policy Microsoft 365 (Exchange, Teams, SharePoint) Windows 10/11 & Windows Server Terminal Servers / RDS General networking fundamentals (DNS, DHCP, basic troubleshooting) What They're Looking For Experience in an IT Support / Service Desk / Infrastructure role Strong troubleshooting and problem-solving skills Good communication and ability to work with non-technical users Comfortable working in a hands-on, fast-paced environment Someone who enjoys variety and taking ownership The Environment This is a smaller IT team, so the role is best suited to someone who enjoys being hands-on and involved across multiple areas rather than working in a heavily structured, siloed environment. What's On Offer £28,000 - £30,000 salary Hybrid working (2 days onsite) Broad technical exposure across the environment Opportunity to be part of a close-knit, collaborative team If you're looking for a role where you can get stuck in and have real visibility across the IT function, apply or reach out for more information. Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
Apr 07, 2026
Full time
IT Support Engineer (Hybrid) West Yorkshire£28,000 - £30,00010:00 - 18:00 Hybrid (3 days onsite) An opportunity has come up for an IT Support Engineer to join a well-established business within a close-knit internal IT team. This role offers a hands-on environment where you'll support users across the business while also gaining exposure to wider infrastructure and project work. The Role Provide 1st/2nd line support to internal users (circa 300 users) Troubleshoot hardware, software, and user issues Manage and maintain Active Directory (users, permissions, group policy) Support Microsoft 365 / Office 365 environment (Exchange, Teams, SharePoint) Device builds, deployments, and software installs Support Windows Server environments and terminal services Assist with ongoing IT projects and system improvements Tech Environment Active Directory / Group Policy Microsoft 365 (Exchange, Teams, SharePoint) Windows 10/11 & Windows Server Terminal Servers / RDS General networking fundamentals (DNS, DHCP, basic troubleshooting) What They're Looking For Experience in an IT Support / Service Desk / Infrastructure role Strong troubleshooting and problem-solving skills Good communication and ability to work with non-technical users Comfortable working in a hands-on, fast-paced environment Someone who enjoys variety and taking ownership The Environment This is a smaller IT team, so the role is best suited to someone who enjoys being hands-on and involved across multiple areas rather than working in a heavily structured, siloed environment. What's On Offer £28,000 - £30,000 salary Hybrid working (2 days onsite) Broad technical exposure across the environment Opportunity to be part of a close-knit, collaborative team If you're looking for a role where you can get stuck in and have real visibility across the IT function, apply or reach out for more information. Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
Get Staffed Online Recruitment Limited
Melton Mowbray, Leicestershire
IT Project Delivery Engineer Melton Mowbray £35,000 £39,000 per annum Our client is excited to be growing their team by offering an additional role as an IT Project Delivery Engineer based in Leicestershire. You ll join a friendly and likeminded team of IT professionals to deliver top-notch IT solutions to a diverse portfolio of clients across various sectors. Providing the best level of customer service to their clients and their end users is their biggest focus with anything they do, so your role will focus on owning technical challenges through to completion whilst delivering a positive customer experience, both remotely and on-site (with expenses covered). Plus, you'll collaborate closely with their team on planning and implementing cutting-edge projects. Join our client and make a real impact in shaping the future of IT services. Main responsibilities for the IT Project Delivery Engineer: Perform planning, implementation and management of IT Projects ranging from server deployments, on premises to Microsoft 365 cloud Migrations, phone system deployments and new network installations. Provide escalated end user technical support and assistance both remotely and on-site when required. Configure and support Microsoft 365, Intune, Entra ID, Windows Server and Active Directory Installation, configuration and maintenance of hardware like PC s, Servers, and networking equipment. Educate clients and internal teams on best practices. Record all activities within a PSA and Ticketing system. Develop and maintain existing relationships with a handful of clients. Serve as an escalation point for 1st and 2nd line support escalations. Work with clients to understand their objectives and challenges and proposing solutions. Keep up to date with the latest vendor technologies and best practices. The successful candidate for the role will: Have at least 3 years professional experience within a Managed Services IT environment. Have a wide range of networking knowledge including IP addressing, VLANs, routing and VPN administration. Possess an enthusiastic can-do attitude and be able to independently approach an unfamiliar problem logically, before escalating to other team members with a coherent diagnosis. Have a high degree of people skills and technical competence, with a strong learning aptitude and a confident ability to logically diagnose problems. Have an excellent work ethic with the ability to manage and prioritise your own working time. Be approachable, intelligent, able to remain calm under pressure and have good verbal and written communication skills. Have a general understanding of DNS, telephony systems, and website / email hosting. Be willing to undertake some out of hours work in maintaining client infrastructure where absolutely required. Hold a full UK Driving Licence. Essential Experience: A wide variety of experience resolving and diagnosing Windows issues. Strong familiarity with Microsoft 365 services (examples include Exchange, Intune, Entra ID and SharePoint). Experience administering Microsoft Windows Server as well as Active Directory and Group Policy knowledge. Preferable (but not essential) experience: Webhosting technologies (cPanel / WHM, MySQL). Experience supporting MacOS and MDM solutions. Linux CLI administration. Why Join Our Client: Competitive Salary: £35,000.00 £39,000.00 per year Personal Growth: Vendor-based certified training and progressive development plans Employee Benefits: Included Private healthcare coverage Employer pension contribution 28 days annual leave including bank holidays +1 extra day of annual leave on / around your birthday Company events Discounts and free food options Free on-site parking Fun Culture regular team events, from Go-Karting and Escape Rooms to social dinners Supplemental Information Work Schedule: 8:30am 5pm, Monday to Friday Location Requirements: Ability to commute to Melton Mowbray, LE13 0RQ Education: GCSE or equivalent required Licence: Full UK Driving Licence required So, if you think you have what it takes to be involved in a very diverse IT company, where no two days are ever the same, please send our client your CV they look forward to meeting you!
Apr 02, 2026
Full time
IT Project Delivery Engineer Melton Mowbray £35,000 £39,000 per annum Our client is excited to be growing their team by offering an additional role as an IT Project Delivery Engineer based in Leicestershire. You ll join a friendly and likeminded team of IT professionals to deliver top-notch IT solutions to a diverse portfolio of clients across various sectors. Providing the best level of customer service to their clients and their end users is their biggest focus with anything they do, so your role will focus on owning technical challenges through to completion whilst delivering a positive customer experience, both remotely and on-site (with expenses covered). Plus, you'll collaborate closely with their team on planning and implementing cutting-edge projects. Join our client and make a real impact in shaping the future of IT services. Main responsibilities for the IT Project Delivery Engineer: Perform planning, implementation and management of IT Projects ranging from server deployments, on premises to Microsoft 365 cloud Migrations, phone system deployments and new network installations. Provide escalated end user technical support and assistance both remotely and on-site when required. Configure and support Microsoft 365, Intune, Entra ID, Windows Server and Active Directory Installation, configuration and maintenance of hardware like PC s, Servers, and networking equipment. Educate clients and internal teams on best practices. Record all activities within a PSA and Ticketing system. Develop and maintain existing relationships with a handful of clients. Serve as an escalation point for 1st and 2nd line support escalations. Work with clients to understand their objectives and challenges and proposing solutions. Keep up to date with the latest vendor technologies and best practices. The successful candidate for the role will: Have at least 3 years professional experience within a Managed Services IT environment. Have a wide range of networking knowledge including IP addressing, VLANs, routing and VPN administration. Possess an enthusiastic can-do attitude and be able to independently approach an unfamiliar problem logically, before escalating to other team members with a coherent diagnosis. Have a high degree of people skills and technical competence, with a strong learning aptitude and a confident ability to logically diagnose problems. Have an excellent work ethic with the ability to manage and prioritise your own working time. Be approachable, intelligent, able to remain calm under pressure and have good verbal and written communication skills. Have a general understanding of DNS, telephony systems, and website / email hosting. Be willing to undertake some out of hours work in maintaining client infrastructure where absolutely required. Hold a full UK Driving Licence. Essential Experience: A wide variety of experience resolving and diagnosing Windows issues. Strong familiarity with Microsoft 365 services (examples include Exchange, Intune, Entra ID and SharePoint). Experience administering Microsoft Windows Server as well as Active Directory and Group Policy knowledge. Preferable (but not essential) experience: Webhosting technologies (cPanel / WHM, MySQL). Experience supporting MacOS and MDM solutions. Linux CLI administration. Why Join Our Client: Competitive Salary: £35,000.00 £39,000.00 per year Personal Growth: Vendor-based certified training and progressive development plans Employee Benefits: Included Private healthcare coverage Employer pension contribution 28 days annual leave including bank holidays +1 extra day of annual leave on / around your birthday Company events Discounts and free food options Free on-site parking Fun Culture regular team events, from Go-Karting and Escape Rooms to social dinners Supplemental Information Work Schedule: 8:30am 5pm, Monday to Friday Location Requirements: Ability to commute to Melton Mowbray, LE13 0RQ Education: GCSE or equivalent required Licence: Full UK Driving Licence required So, if you think you have what it takes to be involved in a very diverse IT company, where no two days are ever the same, please send our client your CV they look forward to meeting you!
Lead Platform Engineer £100,000 - £120,000 Hybrid (London) The Mission Cut dev-to-production lead time with seamless CI/CD and preview environments Design "Golden Path" workflows so engineers ship features, not config files Auto-scale GCP infrastructure to handle Black Friday and January travel peaks Champion SRE practices - define SLOs and error budgets for the booking flow Architect data-sync pipelines with GDPR-compliant PII masking for dev environments Operationalise Vertex AI and Redis to power personalised search and dynamic pricing The Tech Stack We'll consider strong candidates from AWS or Azure backgrounds - GCP is where you'll operate. The must-haves are: Kubernetes (GKE) Docker Terraform PHP (Symfony/Drupal) JavaScript Go Cloud SQL/MySQL Redis Nginx Cloud Load Balancing Varnish CDNs Cloudflare Bonus: GCP, BigQuery, Apigee, Vertex AI About You Proven leadership of Platform, DevOps, or SRE teams in high-volume e-commerce, travel, or fintech Deep Kubernetes and container orchestration experience with PHP/React workloads Strong cloud fundamentals (IAM, VPCs, networking) - transferable from AWS or Azure to GCP Scripting fluency in Bash, Python, or Go Experience managing high-traffic SQL databases and Redis caching strategies A track record of data anonymisation workflows and dev-environment seeding What We Offer £100,000 - £120,000 salary Hybrid working (minimum 3 days in our London office) with flexible hours Enhanced pension plan & life and critical illness insurance Medicash health plan Season ticket loan & cycle scheme Supplier social events Dog-friendly office Interested? Apply here. We'd love to hear from you.
Apr 02, 2026
Full time
Lead Platform Engineer £100,000 - £120,000 Hybrid (London) The Mission Cut dev-to-production lead time with seamless CI/CD and preview environments Design "Golden Path" workflows so engineers ship features, not config files Auto-scale GCP infrastructure to handle Black Friday and January travel peaks Champion SRE practices - define SLOs and error budgets for the booking flow Architect data-sync pipelines with GDPR-compliant PII masking for dev environments Operationalise Vertex AI and Redis to power personalised search and dynamic pricing The Tech Stack We'll consider strong candidates from AWS or Azure backgrounds - GCP is where you'll operate. The must-haves are: Kubernetes (GKE) Docker Terraform PHP (Symfony/Drupal) JavaScript Go Cloud SQL/MySQL Redis Nginx Cloud Load Balancing Varnish CDNs Cloudflare Bonus: GCP, BigQuery, Apigee, Vertex AI About You Proven leadership of Platform, DevOps, or SRE teams in high-volume e-commerce, travel, or fintech Deep Kubernetes and container orchestration experience with PHP/React workloads Strong cloud fundamentals (IAM, VPCs, networking) - transferable from AWS or Azure to GCP Scripting fluency in Bash, Python, or Go Experience managing high-traffic SQL databases and Redis caching strategies A track record of data anonymisation workflows and dev-environment seeding What We Offer £100,000 - £120,000 salary Hybrid working (minimum 3 days in our London office) with flexible hours Enhanced pension plan & life and critical illness insurance Medicash health plan Season ticket loan & cycle scheme Supplier social events Dog-friendly office Interested? Apply here. We'd love to hear from you.
Senior Infrastructure Engineer Central London - hybrid working Up to £80,000 PA A well-established, growing business is seeking an experienced Senior IT Infrastructure Engineer to support both core infrastructure and M&A projects. This is a critical role during a period of ambitious expansion, including multiple acquisitions and integration of new sites. You will ensure seamless IT operations, business continuity and secure, resilient infrastructure across offices and acquired businesses. Key Responsibilities: Lead the assessment, integration and consolidation of IT environments during mergers and acquisitions Manage core office and site networks, including LAN/WAN, VPNs, IP addressing and firewall operations (FortiGate) Conduct audits of IT infrastructure, cloud environments (Azure, AWS) and enterprise applications (ERP, CRM) Plan and execute migrations, including tenant-to-tenant Microsoft 365 and Active Directory consolidations Collaborate with managed service providers and internal teams to maintain high availability, security and compliance Support business continuity through proactive monitoring, incident management and disaster recovery planning Mentor and provide technical guidance to team members and act as an escalation point for complex issues Essential Skills & Experience: Strong expertise in Azure, Microsoft 365, Windows Server and hybrid cloud environments Networking: TCP/IP, DHCP, DNS, routing, switching, VPNs, firewall configuration; CCNA/CCNP preferred Active Directory and identity management, including multi-forest consolidations Scripting and automation (PowerShell, Python) and Infrastructure as Code (Terraform/ARM templates) Experience with enterprise applications (ERP, CRM) and M&A IT integration projects Knowledge of security frameworks and compliance requirements (GDPR, ISO 27001) Ideally have previous M&A IT integration experience and rapid site deployment. Familiarity with monitoring tools (Azure Monitor, SolarWinds) and SOC collaboration. Working hours are Monday - Friday, 09:00 - 17:00. Initially 4 days per week onsite, dropping to 3 after 3 months.
Apr 02, 2026
Full time
Senior Infrastructure Engineer Central London - hybrid working Up to £80,000 PA A well-established, growing business is seeking an experienced Senior IT Infrastructure Engineer to support both core infrastructure and M&A projects. This is a critical role during a period of ambitious expansion, including multiple acquisitions and integration of new sites. You will ensure seamless IT operations, business continuity and secure, resilient infrastructure across offices and acquired businesses. Key Responsibilities: Lead the assessment, integration and consolidation of IT environments during mergers and acquisitions Manage core office and site networks, including LAN/WAN, VPNs, IP addressing and firewall operations (FortiGate) Conduct audits of IT infrastructure, cloud environments (Azure, AWS) and enterprise applications (ERP, CRM) Plan and execute migrations, including tenant-to-tenant Microsoft 365 and Active Directory consolidations Collaborate with managed service providers and internal teams to maintain high availability, security and compliance Support business continuity through proactive monitoring, incident management and disaster recovery planning Mentor and provide technical guidance to team members and act as an escalation point for complex issues Essential Skills & Experience: Strong expertise in Azure, Microsoft 365, Windows Server and hybrid cloud environments Networking: TCP/IP, DHCP, DNS, routing, switching, VPNs, firewall configuration; CCNA/CCNP preferred Active Directory and identity management, including multi-forest consolidations Scripting and automation (PowerShell, Python) and Infrastructure as Code (Terraform/ARM templates) Experience with enterprise applications (ERP, CRM) and M&A IT integration projects Knowledge of security frameworks and compliance requirements (GDPR, ISO 27001) Ideally have previous M&A IT integration experience and rapid site deployment. Familiarity with monitoring tools (Azure Monitor, SolarWinds) and SOC collaboration. Working hours are Monday - Friday, 09:00 - 17:00. Initially 4 days per week onsite, dropping to 3 after 3 months.
Job Title: 2nd Line Support Team Leader Location: Near Richmond, London (On-site) Salary: £40,000 - £45,000 About the Role We are seeking a highly motivated and versatile IT professional to join our client in South West London. This role combines hands-on 2nd Line Support with team leadership and project coordination responsibilities within a fast-paced Managed Service Provider. You will play a key role in supporting clients, delivering IT projects, and leading a small team of engineers to ensure high-quality service delivery. Key Responsibilities Provide advanced technical support for escalated issues across desktop, server, and network environments Troubleshoot and resolve incidents related to Microsoft technologies, networking, and cloud services Manage and maintain client infrastructure, including patching, monitoring, and upgrades Allocate tickets and manage workloads to meet SLAs Drive best practices, service improvements, and process adherence Act as a key escalation point and ensure high levels of customer satisfaction Assist in planning and delivering IT projects Coordinate internal resources and track project progress Maintain project documentation and communicate updates to stakeholders Required Skills & Experience Proven experience in a 2nd Line Support role within an MSP environment (essential) Previous experience leading or mentoring a team Strong troubleshooting skills across: Windows Server & Desktop OS Microsoft 365 / Azure Active Directory & Group Policy Networking (DNS, DHCP, VPNs, firewalls) Experience supporting multiple clients in a fast-paced environment Solid understanding of ITIL principles and ticketing systems Desirable Skills Experience with project delivery or coordination Relevant certifications (e.g. Microsoft, CompTIA, ITIL) Exposure to cybersecurity tools and best practices
Apr 01, 2026
Full time
Job Title: 2nd Line Support Team Leader Location: Near Richmond, London (On-site) Salary: £40,000 - £45,000 About the Role We are seeking a highly motivated and versatile IT professional to join our client in South West London. This role combines hands-on 2nd Line Support with team leadership and project coordination responsibilities within a fast-paced Managed Service Provider. You will play a key role in supporting clients, delivering IT projects, and leading a small team of engineers to ensure high-quality service delivery. Key Responsibilities Provide advanced technical support for escalated issues across desktop, server, and network environments Troubleshoot and resolve incidents related to Microsoft technologies, networking, and cloud services Manage and maintain client infrastructure, including patching, monitoring, and upgrades Allocate tickets and manage workloads to meet SLAs Drive best practices, service improvements, and process adherence Act as a key escalation point and ensure high levels of customer satisfaction Assist in planning and delivering IT projects Coordinate internal resources and track project progress Maintain project documentation and communicate updates to stakeholders Required Skills & Experience Proven experience in a 2nd Line Support role within an MSP environment (essential) Previous experience leading or mentoring a team Strong troubleshooting skills across: Windows Server & Desktop OS Microsoft 365 / Azure Active Directory & Group Policy Networking (DNS, DHCP, VPNs, firewalls) Experience supporting multiple clients in a fast-paced environment Solid understanding of ITIL principles and ticketing systems Desirable Skills Experience with project delivery or coordination Relevant certifications (e.g. Microsoft, CompTIA, ITIL) Exposure to cybersecurity tools and best practices
Senior IT Infrastructure Engineer Annual Salary: £45,000 Location: Abingdon We are seeking a Senior IT Infrastructure Engineer to work for our client based in Abingdon - This role involves the implementation and ongoing management of their IT infrastructure across both on-premises and Azure cloud environments. The ideal candidate will be a proactive professional capable of leading projects from concept to completion and ensuring the delivery of robust, secure, and scalable infrastructure solutions. Day-to-day of the role: Implement and maintain hybrid infrastructure solutions (Azure + on-prem) that meet performance, security, and compliance requirements. Manage and optimise Windows Server, SQL Server, and Azure environments including Virtual Machines, Networking, Storage, Backup, and Monitoring. Maintain and secure Active Directory, Group Policy, DNS, DHCP, and Azure AD (Entra ID) synchronisation. Ensure high availability and resilience across all servers, networks, and databases supporting business-critical applications. Deliver advanced troubleshooting and root cause analysis for complex infrastructure issues. Proactively identify opportunities for improvement, automation, and optimisation across all infrastructure areas. Maintain alignment with Cyber Essentials Plus & GDPR, implement and manage endpoint protection, patch management, and vulnerability remediation. Ensure data protection and system continuity through effective backup, disaster recovery, and business continuity planning. Automate deployment and maintenance tasks using PowerShell, Azure Automation, or equivalent tools. Maintain infrastructure observability through tools and optimise cost, performance, and utilisation of Azure and on-prem resources. Required Skills & Qualifications: 10+ years hands-on experience in IT infrastructure roles, with at least 5 years in a senior or lead capacity. Strong expertise in Microsoft Azure IaaS & PaaS, Active Directory, Group Policy, DNS, DHCP, Windows Server , and SQL Server administration. Deep understanding of LAN/WAN design, VLANs, VPNs, routing, switching, and firewall management. Experience with Microsoft 365, Intune, and Endpoint Manager. Advanced PowerShell scripting and automation skills. Proven experience managing secure environments aligned with Cyber Essentials Plus or ISO 27001. Ability to work independently, prioritise effectively, and deliver projects to completion with minimal supervision. Degree in Computer Science, Information Technology, or equivalent experience. Desirable certifications include Microsoft Certified: Azure Administrator Associate (AZ-104) or Azure Solutions Architect Expert (AZ-305), MCSE, CompTIA Network+, ITIL Foundation. If you are interested in this position please apply online or for more information please contact me on
Apr 01, 2026
Full time
Senior IT Infrastructure Engineer Annual Salary: £45,000 Location: Abingdon We are seeking a Senior IT Infrastructure Engineer to work for our client based in Abingdon - This role involves the implementation and ongoing management of their IT infrastructure across both on-premises and Azure cloud environments. The ideal candidate will be a proactive professional capable of leading projects from concept to completion and ensuring the delivery of robust, secure, and scalable infrastructure solutions. Day-to-day of the role: Implement and maintain hybrid infrastructure solutions (Azure + on-prem) that meet performance, security, and compliance requirements. Manage and optimise Windows Server, SQL Server, and Azure environments including Virtual Machines, Networking, Storage, Backup, and Monitoring. Maintain and secure Active Directory, Group Policy, DNS, DHCP, and Azure AD (Entra ID) synchronisation. Ensure high availability and resilience across all servers, networks, and databases supporting business-critical applications. Deliver advanced troubleshooting and root cause analysis for complex infrastructure issues. Proactively identify opportunities for improvement, automation, and optimisation across all infrastructure areas. Maintain alignment with Cyber Essentials Plus & GDPR, implement and manage endpoint protection, patch management, and vulnerability remediation. Ensure data protection and system continuity through effective backup, disaster recovery, and business continuity planning. Automate deployment and maintenance tasks using PowerShell, Azure Automation, or equivalent tools. Maintain infrastructure observability through tools and optimise cost, performance, and utilisation of Azure and on-prem resources. Required Skills & Qualifications: 10+ years hands-on experience in IT infrastructure roles, with at least 5 years in a senior or lead capacity. Strong expertise in Microsoft Azure IaaS & PaaS, Active Directory, Group Policy, DNS, DHCP, Windows Server , and SQL Server administration. Deep understanding of LAN/WAN design, VLANs, VPNs, routing, switching, and firewall management. Experience with Microsoft 365, Intune, and Endpoint Manager. Advanced PowerShell scripting and automation skills. Proven experience managing secure environments aligned with Cyber Essentials Plus or ISO 27001. Ability to work independently, prioritise effectively, and deliver projects to completion with minimal supervision. Degree in Computer Science, Information Technology, or equivalent experience. Desirable certifications include Microsoft Certified: Azure Administrator Associate (AZ-104) or Azure Solutions Architect Expert (AZ-305), MCSE, CompTIA Network+, ITIL Foundation. If you are interested in this position please apply online or for more information please contact me on
IT Infrastructure Engineer Hybrid / Multi-site - Competitive Salary + Benefits We're supporting a market-leading organisation seeking an experienced IT Infrastructure Engineer to support and enhance a complex, global IT environment. Role Overview You'll work closely with the IT Infrastructure Manager to maintain and improve servers, networks, and virtual platforms, while providing 3rd line support across the business. Key Responsibilities Maintain and optimise IT infrastructure performance and security Manage virtual environments (VMware, Hyper-V, Azure) Support core systems: Active Directory, DNS, DHCP, O365 Maintain servers, networks, backups, and disaster recovery Deliver infrastructure projects Provide 3rd Line Support Key Skills Windows Server VMware, Hyper-V, Azure Microsoft 365 (Exchange, Teams, SharePoint, Intune) Networking (TCP/IP, VLANs, firewalls, switches) PowerShell & SQL Server Backup and SAN technologies Desirable Cisco / FortiGate / WatchGuard, Veeam, ISO27001, security & system monitoring tools About You Strong communicator, organised, proactive, and comfortable working independently or in a team.
Apr 01, 2026
Full time
IT Infrastructure Engineer Hybrid / Multi-site - Competitive Salary + Benefits We're supporting a market-leading organisation seeking an experienced IT Infrastructure Engineer to support and enhance a complex, global IT environment. Role Overview You'll work closely with the IT Infrastructure Manager to maintain and improve servers, networks, and virtual platforms, while providing 3rd line support across the business. Key Responsibilities Maintain and optimise IT infrastructure performance and security Manage virtual environments (VMware, Hyper-V, Azure) Support core systems: Active Directory, DNS, DHCP, O365 Maintain servers, networks, backups, and disaster recovery Deliver infrastructure projects Provide 3rd Line Support Key Skills Windows Server VMware, Hyper-V, Azure Microsoft 365 (Exchange, Teams, SharePoint, Intune) Networking (TCP/IP, VLANs, firewalls, switches) PowerShell & SQL Server Backup and SAN technologies Desirable Cisco / FortiGate / WatchGuard, Veeam, ISO27001, security & system monitoring tools About You Strong communicator, organised, proactive, and comfortable working independently or in a team.
Senior Infrastructure Engineer/Infrastructure Consultant Manchester / Hybrid (1 day on-site every 2 weeks)£37K - £65K A Senior Infrastructure Engineer / Infrastructure Consultant is required for our client based in Manchester. This role is perfect for someone who thrives in a dynamic project-delivery environment, enjoys variety, and can turn their hand to a broad range of technologies across Azure, M365, SaaS, and on-prem infrastructure. You'll be involved in multiple concurrent projects, delivering modern cloud solutions while also supporting and transforming a sizeable legacy estate. The organisation is operating in a genuinely hybrid environment for the next 5 years, so you'll work across Azure, SaaS platforms, and traditional on-prem technologies, making this an ideal role for someone who enjoys end-to-end ownership and technical breadth. The ideal candidate will be a strong all-rounder, comfortable picking up new technologies and running with a challenge, will thrive here. If you're an experienced Infrastructure Engineer, Consultant, or 3rd Line Engineer looking to work on high-impact projects and broaden your cloud skills, this is a fantastic opportunity. Responsibilities: Delivering end-to-end infrastructure projects across Azure, M365, SaaS, and on-prem/hybrid environments. Leading and contributing to multiple technical projects simultaneously. Implementing improvements, migrations, upgrades, and modernisation initiatives. Working closely with architects, project managers, and engineering teams to ensure successful delivery. Producing documentation such as implementation plans, technical designs, handover materials, and support guides. Acting as a go-to technical resource across infrastructure, networking, virtualisation, identity, and cloud services. Enhancing automation and improving operational efficiency (PowerShell, scripting, IaC desirable but not essential). Driving continuous improvement in reliability, security, performance, and best practice. Experience Required: Strong background delivering infrastructure solutions within hybrid environments. Good exposure across core infrastructure technologies such as Windows Server, VMware, AD, DNS, DHCP, networking, enterprise hardware, and firewalls. Experience delivering or supporting Azure or M365 solutions. Comfortable juggling multiple projects, adapting quickly, and working autonomously. Excellent troubleshooting skills and the ability to pick up new tools and technologies quickly. Strong communication and documentation abilities, with confidence working with a wide range of stakeholders. Desirable: Experience with infrastructure-as-code, automation, or scripting (PowerShell, Bicep, Python). Exposure to SaaS platforms and modern cloud-first services. Microsoft certifications (Azure Administrator, Azure Solutions Architect, M365), or other relevant industry credentials (VMware, Cisco, Palo Alto, HPE).
Apr 01, 2026
Full time
Senior Infrastructure Engineer/Infrastructure Consultant Manchester / Hybrid (1 day on-site every 2 weeks)£37K - £65K A Senior Infrastructure Engineer / Infrastructure Consultant is required for our client based in Manchester. This role is perfect for someone who thrives in a dynamic project-delivery environment, enjoys variety, and can turn their hand to a broad range of technologies across Azure, M365, SaaS, and on-prem infrastructure. You'll be involved in multiple concurrent projects, delivering modern cloud solutions while also supporting and transforming a sizeable legacy estate. The organisation is operating in a genuinely hybrid environment for the next 5 years, so you'll work across Azure, SaaS platforms, and traditional on-prem technologies, making this an ideal role for someone who enjoys end-to-end ownership and technical breadth. The ideal candidate will be a strong all-rounder, comfortable picking up new technologies and running with a challenge, will thrive here. If you're an experienced Infrastructure Engineer, Consultant, or 3rd Line Engineer looking to work on high-impact projects and broaden your cloud skills, this is a fantastic opportunity. Responsibilities: Delivering end-to-end infrastructure projects across Azure, M365, SaaS, and on-prem/hybrid environments. Leading and contributing to multiple technical projects simultaneously. Implementing improvements, migrations, upgrades, and modernisation initiatives. Working closely with architects, project managers, and engineering teams to ensure successful delivery. Producing documentation such as implementation plans, technical designs, handover materials, and support guides. Acting as a go-to technical resource across infrastructure, networking, virtualisation, identity, and cloud services. Enhancing automation and improving operational efficiency (PowerShell, scripting, IaC desirable but not essential). Driving continuous improvement in reliability, security, performance, and best practice. Experience Required: Strong background delivering infrastructure solutions within hybrid environments. Good exposure across core infrastructure technologies such as Windows Server, VMware, AD, DNS, DHCP, networking, enterprise hardware, and firewalls. Experience delivering or supporting Azure or M365 solutions. Comfortable juggling multiple projects, adapting quickly, and working autonomously. Excellent troubleshooting skills and the ability to pick up new tools and technologies quickly. Strong communication and documentation abilities, with confidence working with a wide range of stakeholders. Desirable: Experience with infrastructure-as-code, automation, or scripting (PowerShell, Bicep, Python). Exposure to SaaS platforms and modern cloud-first services. Microsoft certifications (Azure Administrator, Azure Solutions Architect, M365), or other relevant industry credentials (VMware, Cisco, Palo Alto, HPE).
IT Support Analyst - Financial Services. Our client, a well-established financial company, is seeking an experienced IT Support Analyst to join their internal IT team. This is a client-side role, providing critical technical support and contributing to the smooth operation of the company's IT infrastructure. Key Responsibilities Provide 2nd line remote and on-site support to employees across the organisation. Act as an escalation point for the IT Service Desk, resolving complex technical issues efficiently. Support IT infrastructure projects, system upgrades, and technology deployments. Troubleshoot issues across Microsoft 365, Azure AD, Windows Server, networking, and endpoint environments. Collaborate with senior engineers and external vendors where required. Maintain accurate documentation and communicate clearly with internal stakeholders. Identify opportunities to improve IT processes and service delivery. Essential Skills & Experience 1-2+ years' experience in IT support, ideally within a corporate or financial environment. Strong experience with Microsoft 365, Intune, and Azure AD. Solid understanding of Windows Server, Active Directory, and Group Policy. Good grasp of networking fundamentals - VLANs, VPNs, DNS, DHCP, firewalls. Excellent communication and customer service skills. Full UK driving licence and willingness to travel to company sites if required. Desirable Experience with ITSM, RMM, or PSA tools. Understanding of Cyber Essentials, ISO 27001, and IT security best practices. Relevant certifications such as CompTIA Network+, Microsoft 365 Fundamentals, or equivalent. The Ideal Candidate Technically strong and pragmatic, with a problem-solving mindset. Calm, methodical, and dependable under pressure. Confident communicating directly with employees at all levels. Proactive, organised, and able to manage workload independently. A team player with a positive attitude and genuine interest in technology. The Package Competitive salary and benefits package. Opportunities for ongoing training and professional development. Clear career progression within a supportive IT team. Apply Now If you are an experienced IT Support Analyst looking to work directly for a respected financial company and make a tangible impact, we would love to hear from you. IT Support Analyst - Financial Services.
Apr 01, 2026
Full time
IT Support Analyst - Financial Services. Our client, a well-established financial company, is seeking an experienced IT Support Analyst to join their internal IT team. This is a client-side role, providing critical technical support and contributing to the smooth operation of the company's IT infrastructure. Key Responsibilities Provide 2nd line remote and on-site support to employees across the organisation. Act as an escalation point for the IT Service Desk, resolving complex technical issues efficiently. Support IT infrastructure projects, system upgrades, and technology deployments. Troubleshoot issues across Microsoft 365, Azure AD, Windows Server, networking, and endpoint environments. Collaborate with senior engineers and external vendors where required. Maintain accurate documentation and communicate clearly with internal stakeholders. Identify opportunities to improve IT processes and service delivery. Essential Skills & Experience 1-2+ years' experience in IT support, ideally within a corporate or financial environment. Strong experience with Microsoft 365, Intune, and Azure AD. Solid understanding of Windows Server, Active Directory, and Group Policy. Good grasp of networking fundamentals - VLANs, VPNs, DNS, DHCP, firewalls. Excellent communication and customer service skills. Full UK driving licence and willingness to travel to company sites if required. Desirable Experience with ITSM, RMM, or PSA tools. Understanding of Cyber Essentials, ISO 27001, and IT security best practices. Relevant certifications such as CompTIA Network+, Microsoft 365 Fundamentals, or equivalent. The Ideal Candidate Technically strong and pragmatic, with a problem-solving mindset. Calm, methodical, and dependable under pressure. Confident communicating directly with employees at all levels. Proactive, organised, and able to manage workload independently. A team player with a positive attitude and genuine interest in technology. The Package Competitive salary and benefits package. Opportunities for ongoing training and professional development. Clear career progression within a supportive IT team. Apply Now If you are an experienced IT Support Analyst looking to work directly for a respected financial company and make a tangible impact, we would love to hear from you. IT Support Analyst - Financial Services.
Description Sumer is a leading professional services group focused on supporting regional SMEs across the UK and Ireland. Together we are bringing together high-quality accountancy firms, creating a national group with deep local roots.As Sumer continues to scale, we're seeking a forward-thinking IT professional to support one of our hubs, Carpenter Box, to help shape and support our evolving infrastructure, contributing directly to the success of our growing national network. This role offers an opportunity to support IT service delivery on-site, predominantly from our Worthing office, working closely with central teams to ensure robust infrastructure, seamless onboarding, and exceptional user support.You'll play a pivotal role in the team in delivery of the on-site IT operations with support from the IT Director, working in tandem with Sumer's central IT team to create a seamless, secure, and productive technology environment for our teams. Key Responsibilities Deliver second line troubleshooting for laptops, desktops, peripherals, applications, and performance issues, acting as an escalation point for complex or persistent technical incidents, ensuring timely follow-up and communication. Manage user lifecycle processes, including onboarding, leavers, access provisioning, and permissions updates. Administer the active directory and Microsoft 365, including mailbox setup, distribution lists, and security groups. Support maintenance and monitoring of servers, cloud services, and local infrastructure in coordination with Group IT. Perform routine system checks, patching validation, backup checks, and monitoring of activities. Troubleshoot networking issues including connectivity, DNS/DHCP behaviours, VPN, VLANs, and wireless performance. This will include escalations relating to the Windows server, storage, identity, and security components. Support technical activities related to vulnerability management and remediation, assisting with triage and response to security alerts under the direction of central IT. Coordinate with third-party vendors and external partners to resolve technical issues or support local projects. Support the Group IT team initiatives relating to: Microsoft Windows 11 endpoint environments Microsoft 365 administration and apps Mimecast web filtering and email security Network maintenance and troubleshooting Vulnerability scanning and patching using Qualys Hardware configuration to organisational standards Skills, Knowledge & Expertise Demonstrated experience in IT support , ideally within a professional services environment, with a strong track record of delivering reliable and user-focused technology solutions. Problem-solving capabilities , with the ability to assess, triage, and resolve technical issues efficiently and independently. Proven troubleshooting experience across Windows, Microsoft 365, networking, and core infrastructure. Exceptional communication and interpersonal skills , with a collaborative mindset to engage effectively with colleagues, stakeholders, and external partners. Strong multitasking abilities , capable of managing competing priorities across operational support and project-based initiatives. Proactive and adaptable approach , with the confidence to take ownership of tasks, contribute to continuous improvement, and support broader team and business goals. At Sumer, we are committed to fostering an inclusive and diverse work environment, not just as buzzwords, but as the heartbeat of our team. Our recruitment practices reflect this commitment, welcoming individuals from all backgrounds. We prioritise creating an environment where every candidate feels respected and supported throughout the hiring process. Everyone is unique and we understand that each individual may have distinct needs to showcase their best selves during interviews. Our commitment is to offer personalised support for all
Apr 01, 2026
Full time
Description Sumer is a leading professional services group focused on supporting regional SMEs across the UK and Ireland. Together we are bringing together high-quality accountancy firms, creating a national group with deep local roots.As Sumer continues to scale, we're seeking a forward-thinking IT professional to support one of our hubs, Carpenter Box, to help shape and support our evolving infrastructure, contributing directly to the success of our growing national network. This role offers an opportunity to support IT service delivery on-site, predominantly from our Worthing office, working closely with central teams to ensure robust infrastructure, seamless onboarding, and exceptional user support.You'll play a pivotal role in the team in delivery of the on-site IT operations with support from the IT Director, working in tandem with Sumer's central IT team to create a seamless, secure, and productive technology environment for our teams. Key Responsibilities Deliver second line troubleshooting for laptops, desktops, peripherals, applications, and performance issues, acting as an escalation point for complex or persistent technical incidents, ensuring timely follow-up and communication. Manage user lifecycle processes, including onboarding, leavers, access provisioning, and permissions updates. Administer the active directory and Microsoft 365, including mailbox setup, distribution lists, and security groups. Support maintenance and monitoring of servers, cloud services, and local infrastructure in coordination with Group IT. Perform routine system checks, patching validation, backup checks, and monitoring of activities. Troubleshoot networking issues including connectivity, DNS/DHCP behaviours, VPN, VLANs, and wireless performance. This will include escalations relating to the Windows server, storage, identity, and security components. Support technical activities related to vulnerability management and remediation, assisting with triage and response to security alerts under the direction of central IT. Coordinate with third-party vendors and external partners to resolve technical issues or support local projects. Support the Group IT team initiatives relating to: Microsoft Windows 11 endpoint environments Microsoft 365 administration and apps Mimecast web filtering and email security Network maintenance and troubleshooting Vulnerability scanning and patching using Qualys Hardware configuration to organisational standards Skills, Knowledge & Expertise Demonstrated experience in IT support , ideally within a professional services environment, with a strong track record of delivering reliable and user-focused technology solutions. Problem-solving capabilities , with the ability to assess, triage, and resolve technical issues efficiently and independently. Proven troubleshooting experience across Windows, Microsoft 365, networking, and core infrastructure. Exceptional communication and interpersonal skills , with a collaborative mindset to engage effectively with colleagues, stakeholders, and external partners. Strong multitasking abilities , capable of managing competing priorities across operational support and project-based initiatives. Proactive and adaptable approach , with the confidence to take ownership of tasks, contribute to continuous improvement, and support broader team and business goals. At Sumer, we are committed to fostering an inclusive and diverse work environment, not just as buzzwords, but as the heartbeat of our team. Our recruitment practices reflect this commitment, welcoming individuals from all backgrounds. We prioritise creating an environment where every candidate feels respected and supported throughout the hiring process. Everyone is unique and we understand that each individual may have distinct needs to showcase their best selves during interviews. Our commitment is to offer personalised support for all
