48 jobs found

Site Reliability Engineer / SRE / Systems Engineer A fantastic opportunity for a Site Reliability Engineer / Systems Engineer to support highly available, scalable production systems within a fast-growing technology environment, working across cloud platforms, DevOps, networking and operational resilience. If you've also worked in the following roles, we'd also like to hear from you: DevOps Engineer, Operations Engineer, Cloud Engineer, Platform Engineer, Systems Engineer, Infrastructure Engineer, Production Engineer SALARY: up to £70,000 per annum (depending on experience) + Benefits LOCATION: Remote and Hybrid Working Options Available. You can either work remotely of if you prefer Hybrid working from home and the office in Altrincham, Greater Manchester, North West England JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for a Site Reliability Engineer / Systems Engineer to join a growing technology team focused on delivering reliable, scalable and resilient platforms and services. As a Site Reliability Engineer/ Systems Engineer you will act as the vital link between operations, end users and backend development teams, ensuring system availability, performance optimisation and effective incident management across live environments. This Site Reliability Engineer/ Systems Engineer role offers the chance to work with modern cloud technologies, containerisation, observability tools and automation practices, while influencing long-term reliability improvements across business-critical systems. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Site Reliability Engineer / Systems Engineer include: Incident Triage and Ownership: Acting as first-line technical escalation for live production issues through to resolution or handover System Monitoring and Availability: Maintaining high availability, performance and scalability of production platforms and services Observability Implementation: Managing logging, monitoring, alerting and metrics to proactively identify and resolve issues Reliability Improvements: Collaborating with development teams to translate operational insights into long-term platform resilience Automation and Resilience: Supporting automation, incident response and continuous improvement practices New Service Support: Ensuring new products and features are operable, reliable and scalable from day one Cross-Team Collaboration: Working with network engineering, operations and support teams to diagnose service issues Documentation and Reporting: Creating and maintaining runbooks, escalation guides and incident reports Incident Prioritisation: Balancing customer impact with long-term system health and stability Security and Compliance: Supporting compliance with security, availability and regulatory frameworks CANDIDATE REQUIREMENTS ESSENTIAL Previous experience in a Site Reliability Engineer, DevOps Engineer, Systems Engineer or Operations Engineer role Experience supporting production services at scale within a DevOps or SRE environment Strong working knowledge of ISP-related networking concepts including DNS, DHCP, PPPoE, RADIUS and IPv4/IPv6 Experience with observability tools such as Prometheus, Grafana, ELK or Splunk Hands-on experience with containerisation and orchestration using Docker and Kubernetes Cloud platform experience, ideally Google Cloud Platform, including automation and scaling practices Strong Linux administration skills with scripting capability in Bash, Python or similar Familiarity with CI/CD pipelines and source control tools such as GitHub Actions Understanding of security frameworks and operational resilience best practices DESIRABLE Experience within ISP, MSP or telecommunications environments Familiarity with enterprise IT architectures including OSS and BSS systems Knowledge of information security frameworks such as ISO27001, NIST or GDPR Experience with infrastructure automation tools such as Terraform or Ansible BENEFITS Smart casual dress code Free access to gym facilities Access to a financial wellbeing platform (on successful completion of probationary period) Access to an employee assistance programme, Virtual GP and Elderly Care support (on successful completion of probationary period) Access to cycle to work, childcare, and electric vehicle schemes after six months Brand new office with excellent transport links Supportive team culture, growth and career progression HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14376 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Altrincham, Greater Manchester, North West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online

Our client is recruiting for two 2nd Line IT Service Desk Engineers to join their knowledgeable team, headed up by an experienced Team Leader. As one of their Engineers, you will support a wide range of customers via the telephone, live chat and emails. You will be utilising your excellent and prompt customer support skills, representing our client in a professional and courteous manner. This role is based on their site in Whiteley (Monday to Friday) with an on call out of business hours expectation once a month. You have a strong team of management around you who will support your growth within this role. Benefits of working for our client: A competitive salary. Training opportunities set out with a clear training structure. Progressive working environment with access to voice your opinions to decision makers. 25 days holiday plus bank holidays. Your birthday off. Flexi health plan cover and access to a range of Health Benefits. IT Purchasing Scheme. Company Pension. An active Social Committee who plans monthly competitions and events. A brilliant breakout room with free breakfast and a pool table. Join a Trusted Partner for Transformative Managed Technology Experts in Managed IT, Cyber Security and Communications solutions, our client is on a mission to help small and medium-sized enterprises leverage business technology to achieve their goals. Partnership-focused with a deep and deliberate understanding of customers strategic goals, their in-house teams tailor their services to suit every client s unique requirement and drive business growth. Through comprehensive offerings, broad technical knowledge and excellent customer service, they ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and Responsibilities of our client s 2nd Line IT Service Desk Engineer: To provide excellent customer care and support through efficient and organised ticket management. Providing first response fixes to customers via the phone, live chat or email. Providing resolution to incidents, requests, and appropriately escalating all others. Ticket triage assessing ticket priorities and escalating when required. Liaising with third parties and customers with regards to incident resolution and requests. Handling customer requests and escalate according to company procedures. Manage work queues and prioritise events, ensuring compliance with SLAs. Assist the Service Desk Team Leader in managing their service desk in such a way as to deliver excellent customer service. Your Previous Experience: Experience with how an ITIL service desk runs. Active Directory configuration and administration. An understanding of Group Policy. General networking skills. An understanding of DNS. Good understanding of Office 365. Good understanding of Microsoft Azure. An understanding of Microsoft Intune. Essential Skills: Excellent communication skills. Organisational skills. Results driven with a proven track record. Team player. Self-motivated and proactive. Ability to be resilient and to work under pressure.

Blue Light Card. Individually great, together unstoppable The Role and the Team We have an exciting opportunity for a Platform Engineer to join our Engineering team at Blue Light Card. In this role, you'll design, build, and maintain scalable, reliable, and secure cloud infrastructure that supports our engineering teams. You'll drive the adoption of DevOps practices, automate processes, and ensure operational excellence while contributing to our Engineering Community of Practice. Working collaboratively across teams, you'll play a pivotal role in enabling the efficient delivery of high-quality software solutions. You'll also have the chance to innovate by building proof of concepts, troubleshooting complex issues, and influencing our technical direction. This role offers the opportunity to stay hands-on with cutting-edge tools and technologies while fostering a culture of collaboration and continuous improvement. What You'll Do Automate infrastructure by building and maintaining Infrastructure as Code (IaC) using tools like Terraform or CloudFormation and developing robust CI/CD pipelines Ensure reliability by implementing monitoring, alerting and logging systems to proactively identify and resolve issues and enhance system reliability and uptime Design scalable solutions by architecting and managing cloud-based infrastructure that meets reliability, security and scalability requirements Collaborate across teams by partnering with stakeholders to align platform solutions with delivery needs and non-functional requirements Support operational excellence by developing and participating in incident response efforts and participating in an on-call rota to ensure seamless system operations Innovate and optimise by evaluating new technologies, improving system performance and implementing cost-efficient solutions to maximise value Enhance security by implementing and monitoring best practices to ensure compliance with security and regulatory standards Drive DevOps practices by advocating for continuous integration, continuous delivery and automation to streamline software delivery and system management What You'll Bring Extensive experience as a platform engineer with AWS services including EC2, S3, IAM, VPC, and Lambda, demonstrating strong cloud infrastructure knowledge Proven ability to utilise Infrastructure as Code tools such as Terraform and configuration management tools like Ansible to manage and scale systems effectively Hands-on experience with CI/CD tools such as GitHub Actions to automate build, test, and deployment processes, ensuring efficient workflows Strong expertise in monitoring and logging tools such as Grafana and Datadog to maintain system reliability and performance Familiarity with networking concepts including VPNs, firewalls, DNS, and load balancing to support resilient infrastructure solutions Proficiency in scripting languages like Bash or Python for developing automation solutions and optimising processes A dedication to fostering collaboration, driving continuous improvement, and promoting knowledge sharing across teams Significant experience in agile, fast-paced environments, delivering impactful solutions across marketplace, affiliate, and eCommerce platforms, and consistently contributing to organisational growth and success Our Culture Our members, partners and colleagues are at the heart of everything we do. Our colleagues are integral to helping create the unique experience we deliver, so we're genuinely committed to creating a place where our team love to work, and people want to join. We work as a team and try to have a bit of fun while we do it, and we recognise the importance of culture and the positive impact it can have on performance for you, the team, our organisation and our members. We believe in attracting the best talent no matter where you are, and have a hybrid working model, with colleagues based in London, the East Midlands and around the country. We're also officially recognised as a Top 100 Great Place To Work UK, one of the UK's Best Workplaces for Wellbeing, Top 100 Best Workplaces for Women and recognised as investors in wellbeing by Investors in People. What We Offer Hybrid working 25 days plus public holidays, buy and sell and an additional day off for your birthday A company bonus scheme Great social events e.g., Christmas party, family fun day, summer party, sports matches Learning and development opportunities Group auto-enrolment pension plan Enhanced maternity, paternity, sick pay Company funded private medical insurance Healthcare cashback plan Employee assistance programme (including mental health support) Modern office space with onsite gym including access to free HIIT & stretch classes, games area, chill-out areas, book club, and more, when you visit our HQ in Cossington

3rd Line IT Service Desk Engineer Whiteley Full-Time, Permanent Are you an experienced IT professional looking for your next challenge? Our client is on the lookout for a talented 3rd Line IT Engineer to join their growing vibrant and collaborative Service Desk team. You'll be working alongside a close-knit group of four skilled Engineers who are passionate about delivering exceptional support and solving problems together and independently. As a member of their team, you'll have the opportunity to mentor and guide Junior Engineers, helping them grow while making a real impact on the team's success. They're all about fostering a supportive environment, and they fully invest in your growth with tailored training, progression plans, and plenty of opportunities to advance your career. While you'll be part of a fast-paced, customer-focused environment, they're committed to giving you the tools and support you need to thrive. As part of the role, there is an on-call rotation once a month. If you're ready to bring your expertise to a place that values your growth and development, they'd love to hear from you! Benefits of working for Our Client: A competitive salary. Training opportunities set out with a clear training structure. Progressive working environment with access to voice your opinions to decision makers. 25 days holiday plus bank holidays. Your birthday off. Flexi health plan cover and access to a range of Health Benefits. IT Purchasing Scheme. Company Pension. An active Social Committee who plans monthly competitions and events. A brilliant breakout room with free breakfast and a pool table. Join a Trusted Partner for Transformative Managed Technology. Experts in Managed IT, Cyber Security and Communications solutions, our client is on a mission to help small and medium-sized enterprises leverage business technology to achieve their goals. Partnership-focused with a deep and deliberate understanding of customers' strategic goals, their in-house teams tailor their services to suit every client's unique requirement and drive business growth. Through comprehensive offerings, broad technical knowledge and excellent customer service, they ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and Responsibilities of Our Client's 3rd Line IT Service Desk Engineer: Advanced Technical Support: Provide expert-level technical support to address complex issues escalated from lower tiers (1st and 2nd line support). This may involve troubleshooting hardware, software, and network-related problems. Incident Management: Take ownership of escalated incidents, ensuring they are resolved efficiently and effectively within agreed-upon service level agreements. Problem Management: Identify underlying root causes of recurring incidents and implement long-term solutions to prevent their recurrence. Conduct thorough root cause analysis and document findings for future reference. Change Management: Assess and implement changes to IT systems and infrastructure, ensuring minimal disruption to operations. Technical Documentation: Create and maintain comprehensive documentation. Customer Support: Interface with external vendors and third-party service providers to resolve technical issues and procure necessary hardware or software. Training and Mentoring: Provide guidance and support to Junior Engineers and support staff. On Call: There is an expectation to be on call once a month. Your Previous Experience: Microsoft Windows desktop and server configuration and support experience. Microsoft Exchange On Prem and Online configuration and support experience. Terminal server environment configuration and support experience (Citrix, AVD, RDS). Active Directory configuration and administration. Strong knowledge and understanding of Group Policy. Strong general networking skills (CLI, Subnetting, NAT). Good understanding of DNS. Router configuration and support experience (Cisco, HP, Draytek). Firewall configuration and support experience (Watchguard, SonicWALL). HP ProLiant and Dell PowerEdge Server Hardware support experience. VMware and Hyper V support experience (VCP an advantage). Storage technologies (NAS, NetApps, Synology). Strong understanding of Office 365. Strong understanding of Microsoft Azure. Strong understanding of Microsoft Intune. Strong understanding of SSL Certificates. Essential Skills: Excellent communication skills. Organisational skills. Results driven with a proven track record. Team player. Self-motivated and proactive. Ability to be resilient and to work under pressure. Apply today.

IT Engineer - Field Based Location: Field Based - to cover the South of England Salary: £30k-£35k Depending on experience + Company Profit Share Hours: 37.5 hours per week The Role This is a fantastic career opportunity for a Field Based IT Engineer with technical experience of end-user support and troubleshooting, onsite project delivery. The successful candidate must be technically astute across all areas of desktop and infrastructure, whilst having strong communication and customer service skills. Mileage will be paid at approved Mileage rates set by GOV UK. Skills & Experience Strong verbal and written communication skills. Excellent interpersonal skills, able to engage technical and non technical users. Enthusiastic and methodical approach to incident resolution and request fulfilment. Skilled in coaching and mentoring for team development. Strong IT troubleshooting and problem solving abilities. Good knowledge of standard IT hardware (PCs, laptops, printers). Competent with Windows imaging and deployment tools. Proficient in installing and configuring Microsoft 365. Solid understanding of IT infrastructure, including servers and switches. Experience with network installs and comms cabinet patching. Knowledge of Microsoft Windows OS, including Server. Competent in Active Directory administration. Understanding of IP addressing, DNS and DHCP. Skilled in Group Policy troubleshooting. Familiar with virtualisation (Hyper V/VMware). This role is subject to a clear standard DBS check being received. The Package Company Profit Share (first £3,600 is tax free) Company car including private use + mileage 22 days annual leave plus bank holidays, increasing with length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Company sick pay policy. Ongoing training and support Pension Scheme. Private Medical Insurance including dental. Ongoing training and support. About Them Our client has been a specialist IT Infrastructure and Support Services provider for over 25 years. They are an Employee Ownership Trust, a growing company. They are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Their core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. They encourage progression within their company for their colleagues, offering opportunities in other teams and departments. Join their friendly company, where a great team and a positive culture await you.

Senior Infrastructure & Directory Services Engineer - Defence Programme Location: Caerphilly (with travel to Defence/Ministry of Defence sites as required)Clearance: SC (must hold or be eligible); DV highly desirablePackage: £65,000 + Bonus + comprehensive benefitsWorking Pattern: Hybrid (Mon & Fri optional WFH)This is a fantastic opportunity for you, a Senior infrastructure and Director Services Engineer - or similar, to join a long?established, financially robust technology provider with comprehensive experience delivering secure IT solutions across the UK public sector. The Opportunity A major Defence customer is undertaking an extensive programme to build a secure, on?premise, multi?domain virtualised infrastructure that underpins mission?critical and operational capabilities. As a Senior Infrastructure & Directory Services Engineer, you will design, implement, and support enterprise services across several secure domains - including Active Directory, identity services, Windows Server, DNS/DHCP, PKI, authentication platforms, and related Microsoft ecosystem components. Key Responsibilities - Architect, manage, and maintain multi?site Active Directory environments- Administer DNS, DHCP, and PKI in secure operational environments- Design and enforce Group Policy Objects (GPOs)- Manage Web Application Proxy (WAP), RDS, and federation services- Ensure alignment with MOD security standards- Participate in design reviews and Change Advisory Boards (CAB)- Work closely with security, cloud, networking, Linux, and virtualisation teams- Monitor performance using Splunk, event logging, and PowerShell automation- Automate tasks using PowerShell (essential) or Ansible (desirable) Essential Skills & Experience - Multi?site Active Directory support- Windows Server, DNS, DHCP- GPO design and troubleshooting- PKI and certificate services- Web Application Proxy & RDS- Strong PowerShell scripting- Working in a Defence or Government environment Desirable Skills - Defence sector experience- VMware vSphere, vCenter, ESXi; awareness of NSX?T- SIEM/monitoring experience- Ansible or other automation tools- Linux/Unix integration with AD- Secure WAN technologies (BGP/MPLS/VPN)- Existing SC/DV clearance Qualifications - Microsoft Identity & Access Administrator (or equivalent)- ITIL v4 Foundation or higher- Degree in Computer Science or equivalent experience Personal Attributes - Customer?focused and committed to service excellence- Strong ownership and reliability- Willingness to challenge established practices- Driven, proactive, and collaborativeIf you are a Senior Infrastructure and Director Services Engineer or similar, with a background in Defence, then please send your CV to me today as this will go quickly.

Senior Network Infrastructure Engineer - Defence Programme Location: Caerphilly (with travel to client / Ministry of Defence sites as required)Clearance: SC (must hold or be eligible); DV highly desirableSalary: 75,000 + Bonus + Comprehensive Benefits Package About the Role A major Defence programme is seeking a highly skilled Senior Network Infrastructure Engineer to lead the design, implementation and ongoing support of secure, resilient, multi?domain network services. You will work across datacentre networks, secure LAN/WAN, SDN?enabled virtualised environments, and deployed operational sites - ensuring high availability, compliance and adaptability in a mission?critical environment. Key Responsibilities Lead the design, configuration and support of secure multi?site LAN/WAN/SDN infrastructure. Configure and optimise enterprise switching platforms (e.g., Cubic M3X S8G / S24G, Cisco ESS3300?based). Implement routing protocols including BGP, MPLS, VPLS, and HA technologies. Configure firewalls, VPNs, IDS/IPS and boundary protection systems. Support virtualised routing and SD?WAN technologies (Cisco Catalyst 8000V). Act as senior escalation point for complex incidents. Ensure compliance with MOD security standards and Secure by Design principles. Maintain documentation, diagrams and CMDB records. Support accreditation processes (IT Health Checks, CCVAs). Contribute to network automation (Python, Ansible, PowerShell). Identify opportunities for architectural improvement. Essential Experience Extensive multi?site LAN/WAN experience. Advanced configuration skills on Cisco and Cubic platforms. Deep knowledge of BGP, MPLS, VPLS and segmentation. High?availability technologies (HSRP/VRRP equivalents). DNS, DHCP, NAT, IP planning. Experience in secure or Defence?oriented environments. ITIL?based service management. Desirable Experience VMware NSX and SDN, SD?WAN and virtualised routing, VoIP, QoS, SIEM/log analysis tools. Knowledge of JSP, ISO 27001, NIST. Experience leading technical projects. Existing SC/DV clearance. Qualifications Cisco CCNP (required); CCIE desirable. ITIL v4 Foundation or above. Degree in Computer Science, Network Engineering or equivalent experience. Personal Qualities Strong communicator. Analytical problem?solver. Able to mentor and lead. Customer centric and proactive.If you are a Senior Network Infrastructure Engineer with experience working in or with the Defence sector and looking for an exciting new challenge, please send your CV to me today.

Location Hybrid, with a minimum of 20% in the Oxford and London offices per month About Us We'reNominet - a world-leading domain name registryoperatingat the heart of the UK internet. Whilewe'rebest known for running .UK domains, our DNSexpertisealso underpins critical internet infrastructure that government services, including the NHS, rely on. As a public benefit company, our work has a positive impact on society. Alongside our work as the national domain name registry, we support programmes that use technology to improve people's lives by making the internet safe and resilient. The Role As the Head ofEngineeringfor DNS servicesat Nominet, you will lead a core technology engineering team to deliver industry-leadingsystems for the internet.This is a critical role with responsibility for engineering one of Nominet'smain businesslines. You will manage a highly skilled team who are either deep experts in the Domain Name System (DNS)or software engineers who will develop custom applicationsandautomationwhichunderpinsour DNS Services. This role requires a good understanding of distributed systems and modern software engineering and would suit someone from a Site Reliability Engineering or DevSecOps background with extensive experience in managing mission-critical systems based on open source software. To be successful in this role, you will need to build on our existing DNS product and balance service delivery with the broader strategic goals of the organisation. You will take a data-driven approach to technology and have a relentless focus on simplicity and working software. This way of working will inform your decision-making and provide a feedback loop to drive incremental improvements. Overall, youwill be a natural problem solver with the mindset for excellence across the entire software development lifecycle - architecture, engineering, and into operations. What You'll Be Doing Lead the DNS Engineering function: Manage and mentor engineers, fostering a collaborative and innovative team culture. Technical leadership: Partner with senior DNS experts to guide the design, delivery, and operation of Nominet's DNS products and services, ensuring they are robust, scalable, and aligned with industry best practices. Design authority alignment: Work closely with DNS architects and principal engineers to ensure expert thinking is embedded in our products and services. Strategic direction: Collaborate with the CTO, Technology Leadership Team, Architecture, and Product to shape and deliver the DNS strategy. Software and service design: Ensure DNS software and services meet current and future business needs, with a focus on innovation and continuous improvement. Project delivery: Deliver DNS initiatives on time, within budget, and to high quality standards, managing risk and ensuring rigorous testing. Operational excellence: Ensure DNS services meet or exceed SLAs for uptime and performance through proactive monitoring, maintenance, and optimisation. Stakeholder collaboration: Work closely with Network Engineering, Security, Platforms, and SRE to ensure DNS services are fully integrated and aligned with organisational goals. People development: Recruit, develop, and retain top DNS talent, fostering continuous learning and keeping skills aligned with advances in DNS technology. About You 7+ years of engineering experience with 3+ years in senior leadership roles, ideally within telco, internet, or service provider environments, or alternatively in near real-time, distributed, or streaming systems. Strong understanding of Linux-based systems and cloud platforms (AWS preferred). Hands-on experience designing and managing large-scale distributed systems, web applications, and microservices. Knowledge of distributed architectures, internet protocols, and networking fundamentals (IP addressing, routing, load balancing). Knowledge of BGP and IP Anycast a plus. Strong software engineering background (Java, Python, or similar). Experience developing and commercialising solutions/products. Understanding of security practices, including encryption, DDOS mitigation, and working in highly secure environments. Data and analytics expertise with the ability to translate insights into strategic decisions. Proven experience in system design, planning, organisation, and full product lifecycle management. Familiarity with Agile development methodology. Adaptable, flexible, and able to thrive in evolving Dev/Ops environments; motivated to learn and embrace new challenges. What To Expect Next 1st stage: Introduction call with a member of the TA team (30-45 mins) 2nd Stage: Hiring Manager and Leadership Capability Interview (60 mins) 3rd Stage: Technical Deep Dive (60 mins) 4th Stage: Psychometric Assessment, System Design Interview & Exec Interview (90 mins) What We Offer Hybrid & Flexible Working Early Finish Friday - Working week of 34 hours with full-time pay. (Finish at midday on Friday) 30 days of annual leave plus bank holidays, with the ability to purchase an additional 5 days. Private Medical Insurance + Employee Assistance Programme Pension Scheme (Matched to 7%) Annual Bonus Scheme Family Leave (Enhanced) Electric vehicle scheme with on-site charging points Rewards platform with access to discounts at hundreds of shops, restaurants etc. Diversity Statement We're passionate about creating a workplace where every individual is valued, respected, and empowered. Somewhere we can benefit from all forms of diversity and discover the true value in our differences. If there are any adjustments we could make to the recruitment and selection process to support you, please let us know Security Statement Nominet is committed to the safeguarding and welfare of the internet and expects all employees and volunteers to share this commitment by participating in the relevant security and screening processes. All roles working for Nominet will be subject to a Baseline Personnel Security Standard (BPSS) check. Some roles due to the nature of their work, will require additional security clearance. Job Segment Open Source, Embedded, Cloud, Testing, Linux, Technology

Your new company Our client is a growing IT services provider supporting a diverse client base with secure, modern, and reliable technology solutions. Their focus is on delivering excellent customer experiences, strong technical outcomes, and building long term client relationships. We offer a collaborative, supportive environment where people are encouraged to take ownership, develop their skills, and progress in their careers. Our team works across a wide range of technologies and industries, ensuring no two days are the same. The role is office based in Antrim, with hybrid working available (up to 4 days from home). Your Role As a Level 2 Service Desk Engineer, you will play a key role in supporting client IT environments and ensuring issues are resolved efficiently and professionally. This is a hands on role providing both remote and on site support, acting as an escalation point for Level 1 engineers and taking ownership of more complex technical issues. You'll work across desktops, servers, networks, cloud platforms, and business applications while contributing to proactive monitoring, preventative maintenance, and continuous service improvement. You'll also collaborate with senior engineers and project teams, mentor junior colleagues, and help document solutions and processes to improve overall service quality. What You Need to Succeed Experience & Technical Skills 2-5 years' experience in an IT Support or Service Desk role, ideally in an MSP or multi client environment Strong experience with Windows desktop and server operating systems. Solid working knowledge of Microsoft 365, including Exchange Online, SharePoint, Teams, Entra ID, and Azure Good understanding of networking fundamentals (LAN/WAN, VLANs, TCP/IP, DNS, DHCP, VPNs, firewalls, switches). Familiarity with virtualization (e.g. Hyper V), backup solutions, monitoring tools, and security platforms, Strong cybersecurity awareness, including MFA, endpoint protection, patch management, and Zero Trust principles Ways of Working Confident troubleshooting and problem solving skills, A genuine interest in technology and a commitment to continuous learning What You'll Get in Return Salary: £30,000 - £37,000 (depending on experience and qualifications). Hybrid working, Private Medical Insurance, 5% employer pension contribution, Home broadband and mobile phone allowances for cycle to work. Company bonus and annual salary reviews (performance dependent). A supportive team environment with clear opportunities for learning, mentoring, and career progression. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

IT Infrastructure and Security Engineer - Omagh - £35-40K The Role: Responsible for the design, implementation, support and continuous improvement of the organisations IT infrastructure and associated security controls The role combines hands on infrastructure engineering with embedded security responsibilities, ensuring that systems are available, resilient, secure and compliant with organisational policies and recognised standards (Including ISO 27001 and GDPR aligned controls) The role is operational and technical, supporting day to day infrastructure and security requirements while contributing to projects, audits and CI initiatives. Essential Criteria: 1+ Years' experience in an IT Infrastructure or Security Engineering role Third level qualification in am IT related subject Flexible working essential to be able to deal with issues outside standard business hours / weekends Strong knowledge of Windows Server, Active Directory, DNS, DHCP Networking Fundamentals (Firewalls, VPNS, Switching, Routing) Strong troubleshooting and incident handling skills Desirable Criteria: Experience in Azure and MS 365 security features Familiarity with ISO 27001 or security audit process Knowledge of vulnerability management and incident response Relevant certifications - Microsoft, Cisco, Security, ITIL For more information about the IT Infrastructure and Security role, please call Karen Nicholson at NI Resourcing on , or send your CV through the link

We are seeking an experienced Azure Network Engineer to design, implement and manage secure cloud networking across hybrid environments supporting mission-critical public sector platforms. This is a hands-on role within a secure, regulated estate. Key Skills and Experience Proven Azure networking experience including VNet, VPN Gateway, NSGs, Azure Firewall, WAF, Load Balancer and Application Gateway Strong understanding of TCP/IP, DNS, DHCP, routing and firewall principles Experience designing hybrid connectivity and hub-and-spoke architectures Automation using Terraform, Azure CLI and PowerShell Monitoring and observability using Azure Monitor, Log Analytics and Network Watcher Strong troubleshooting and incident resolution capability Understanding of Zero Trust principles and ISO27001-aligned environments Desirable Azure Network Engineer Associate certification Experience with Zscaler and Okta Exposure to DevOps practices and CI/CD pipelines Active, current SC clearance is essential for this position.

Location: Whiteley, PO15 (hybrid working - est 2-3 days per week onsite) Duration: 6 month initial contract Inside IR35 Role details: NATS (National Air Traffic Services) are looking for an Infrastructure Automation Engineer to join their Simulation Services team on a contract basis NATS Simulation Services supports the training and competency of Air Traffic Control Officers by providing simulation environments to military and commercial customers. The team is engaged in a modernisation programme to revamp their infrastructure and deployment processes. Overview: The role is centred around infrastructure automation and build activities, rather than design or architecture work. You will primarily focus on uplifting, maintaining, and extending existing automation used to build and deploy Windows and Linux systems across both physical and virtual environments. The ideal candidate will have a robust background in Linux and working knowledge of Windows, as much of the current environment and tooling is written in PowerShell. Roles & Responsibilities: Creating and maintaining repeatable, reusable automation code for provisioning and configuring both physical and virtual infrastructure. Developing, enhancing, and testing existing automation, as well as supporting deployment activities across multiple environments. Hands-on involvement in physical client and server build-outs, providing technical support and guidance during installation and deployment activities. Defect resolution, ongoing documentation updates (including build guides and knowledge articles), and contributing to low-level design. Working collaboratively with the wider team to establish and improve build standards and best practices. Day to Day Responsibilities: Build Automation & Defect Resolution: Develop, enhance, and maintain infrastructure build and deployment automation. Investigate and resolve defects within build and provisioning workflows. Documentation: Create and maintain technical documentation, including build guides and knowledge articles, and peer-review project documentation. Provisioning & Deployment: Support deployment activities across physical and virtual environments, including bootstrapping bare-metal servers and virtual machines. Provide technical guidance, troubleshoot deployment issues, debug failures, and identify root causes of operational problems. Skills Required: Experience creating repeatable, reusable automation to deploy, configure, and maintain infrastructure, primarily using PowerShell and scripting-based approaches. Exposure to configuration management and automation tooling such as Ansible. Experience using Git for version control, managing code changes, and collaborating with other engineers. Strong administration skills in Linux environments, with a working knowledge of windows. Experience with bare-metal provisioning and virtual machine build and provisioning. Strong troubleshooting skills for diagnosing and resolving issues across infrastructure, automation code, and build processes. Strong documentation skills for creating and maintaining build guides and knowledge articles. Ability to work collaboratively across multiple teams and adapt to changing priorities. Key Technologies & Tools: Ansible: Automation and configuration management. PowerShell: Scripting and automation for Windows build, configuration, and deployment. Linux Scripting: Bash, Shell, or other scripting languages for Linux-based systems. Virtualisation: Experience provisioning and managing virtual machines, ideally using Hyper-V. Provisioning: Bare-metal provisioning and OS deployment tooling, including PXE-based build processes. Active Directory: Administration including users, groups, and Group Policy. SMB/NFS File Server Management: Administration and management of SMB and NFS file systems. WSUS (Windows Server Update Services): Management of updates and patches across Windows environments. DNS (Domain Name System): Configuration and troubleshooting of DNS services. SQL: Working with SQL databases, including queries, maintenance, and administration. Monitoring: Experience with Zabbix or other monitoring tools for system and network health. Antivirus Management: Knowledge of managing antivirus solutions, including McAfee or other enterprise-level AV software. Enterprise Infrastructure Management: Experience working within large, multi-site on-premises environments with standardised security and access controls. If you are an experienced Infrastructure Automation Engineer with a focus on Linux and are looking for a new contract opportunity, we would love to hear from you. Apply now to join our client's dynamic and innovative team in Whiteley.

Senior Network Engineer (Contract) Contract Duration: initial 12 months, extensions likely Location: Barrow-in-Furness, Cumbria - Full-time onsite Rate: 550 - 600/day - Inside IR35 Eligibility Requirements Active SC Clearance is mandatory Sole UK Nationality required (UK passport only) Additional vetting applies; onboarding may take longer than standard processes Role Overview We are seeking an experienced Senior Network Engineer to lead the design and delivery of enterprise network infrastructure for a major secure programme. This is a hands-on, on-site role focused on physical network environments, structured cabling, comms rooms, and Cisco-based network implementations. You will take ownership of technical design, documentation, and on-site delivery, working closely with engineers, project managers, and suppliers to build resilient, secure IT environments. Key Responsibilities Lead technical design, planning, and on-site implementation of network infrastructure projects Design and oversee comms rooms, rack layouts, patching schemes, structured cabling and containment (copper and fibre) Produce and maintain High-Level and Low-Level Designs (HLD/LLD) and technical documentation Provide technical assurance on containment design, pathways, labelling, and installation standards Support configuration, deployment, and troubleshooting of Cisco network equipment (switching, routing, wireless, firewalls) Integrate storage platforms (SAN/NAS) and associated networking Plan UPS and power resilience solutions for comms rooms and infrastructure environments Conduct site surveys, hardware audits, and implementation assessments Ensure solutions meet security, operational, and compliance requirements Work with suppliers and third parties on quotes, delivery, and technical coordination Essential Skills & Experience Strong background in enterprise network infrastructure and on-site delivery Deep knowledge of structured cabling (Cat5e/6/6a), fibre types, termination standards, and containment Hands-on experience with Cisco switching and routing (IOS / NX-OS) Understanding of VLANs, routing protocols, DHCP, DNS, wireless and segmentation Experience with SAN/NAS connectivity and storage networking Knowledge of UPS, power distribution, and environmental requirements for comms rooms Ability to interpret and produce technical drawings, schematics, rack elevations and wiring diagrams Excellent stakeholder communication and leadership skills Active SC Clearance (mandatory) Desirable Experience Experience in secure or regulated environments (defence, government, critical national infrastructure) ITSM knowledge (ServiceNow or similar) Datacentre best practices (cooling, redundancy, monitoring) Certifications such as CCNA / CCNP / CompTIA Network+ / Server+ or vendor cabling accreditations Working Requirements Full-time onsite presence in Barrow-in-Furness Sole UK nationality (security constraint) Behaviours & Culture Fit We're looking for someone who: Is approachable and collaborative Shares challenges openly and helps solve them Has the courage to challenge and innovate Asks questions and seeks continuous improvement Demonstrates a strong "can-do" delivery mindset

Location: London, UK(2 days in a week from office, Hybrid) Job type: 6 Months contract with possible extension Active SC Clearance is required.(Mandatory) We are seeking a high-caliber Azure Architect to lead complex infrastructure transformations. In this role, you won't just design solutions; you will govern the technical strategy, mentor a dedicated team of engineers, and bridge the gap between deep technical Linux administration and high-level Azure cloud architecture. Key Responsibilities Cloud Strategy & Assessment: Lead end-to-end On-prem/Public Cloud assessments using Azure Migrate . You will be responsible for understanding customer landscapes and designing robust Azure Landing Zones . Architectural Leadership: Develop High-Level (HLD) and Low-Level Design (LLD) documents, including comprehensive target architecture diagrams and Bill of Materials (BoM). Migration Execution: Drive large-scale migrations of Linux-based workloads to Azure, ensuring solutions align with TCO (Total Cost of Ownership) and ROI goals. Linux Mastery: Act as the Subject Matter Expert for Linux environments, managing kernel tuning, logical volumes, shell scripting, and advanced networking (bonding, bridging, and DNS). Security & Governance: Oversee Azure IAM, Key Vault, and general security protocols within a UNIX environment to ensure compliant and hardened architectures. Performance Optimization: Implement and tune high-performance web stacks using Apache, Varnish for caching, and HAProxy for load balancing. Team Leadership: Manage and technically govern a team of 5+ infrastructure engineers, providing guidance on root-cause analysis and complex troubleshooting. Required Skills & Experience Experience: 12+ years in IT, with at least 5+ years specifically focused on Azure Infrastructure (IaaS/PaaS, Networking, Storage). Migration Expertise: Proven track record using Azure Migrate and driving complex solutioning for banking, healthcare, or insurance domains. Linux Expertise: Advanced knowledge of Linux systems (OS restoration, daemon management, Postfix/SendMail, and file-based storage like NFS/SMB). Network/Security: Deep understanding of Azure Networking, SIAM, and data security. Troubleshooting: Expert-level ability to perform root-cause analysis on processor, memory, IO, and cluster-related issues. Desirable Skills Automation: Familiarity with Configuration Management tools like Ansible or Chef . DevOps: Experience with Git, Jenkins, and scripting in Python, Bash, or Ruby . Modern Web: Hands-on experience with TLS termination and web traffic optimization. Randstad Technologies is acting as an Employment Business in relation to this vacancy.

3rd Line IT Service Desk Engineer Whiteley Full-Time, Permanent Are you an experienced IT professional looking for your next challenge We re on the lookout for a talented 3rd Line IT Engineer to join our growing vibrant and collaborative Service Desk team. You ll be working alongside a close-knit group of four skilled Engineers who are passionate about delivering exceptional support and solving problems together and independently. As a member of our team, you ll have the opportunity to mentor and guide Junior Engineers, helping them grow while making a real impact on the team s success. We re all about fostering a supportive environment, and we fully invest in your growth with tailored training, progression plans, and plenty of opportunities to advance your career. While you ll be part of a fast-paced, customer-focused environment, we re committed to giving you the tools and support you need to thrive. As part of the role, there is an on-call rotation once a month. If you re ready to bring your expertise to a place that values your growth and development, we d love to hear from you! Benefits of working for Tailor Made Technologies: A competitive salary. Training opportunities set out with a clear training structure. Progressive working environment with access to voice your opinions to decision makers. 25 days holiday plus bank holidays. Your birthday off. Flexi health plan cover and access to a range of Health Benefits. IT Purchasing Scheme. Company Pension. An active Social Committee who plans monthly competitions and events. A brilliant breakout room with free breakfast and a pool table. Join a Trusted Partner for Transformative Managed Technology. Experts in Managed IT, Cyber Security and Communications solutions, Tailor Made Technologies (TMT) is on a mission to help small and medium-sized enterprises leverage business technology to achieve their goals. Partnership-focused with a deep and deliberate understanding of customers strategic goals, our in-house teams tailor our services to suit every client s unique requirement and drive business growth. Through comprehensive offerings, broad technical knowledge and excellent customer service, we ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and Responsibilities of our 3rd Line IT Service Desk Engineer: Advanced Technical Support: Provide expert-level technical support to address complex issues escalated from lower tiers (1st and 2nd line support). This may involve troubleshooting hardware, software, and network-related problems. Incident Management: Take ownership of escalated incidents, ensuring they are resolved efficiently and effectively within agreed-upon service level agreements. Problem Management: Identify underlying root causes of recurring incidents and implement long-term solutions to prevent their recurrence. Conduct thorough root cause analysis and document findings for future reference. Change Management: Assess and implement changes to IT systems and infrastructure, ensuring minimal disruption to operations. Technical Documentation: Create and maintain comprehensive documentation. Customer Support: Interface with external vendors and third-party service providers to resolve technical issues and procure necessary hardware or software. Training and Mentoring: Provide guidance and support to Junior Engineers and support staff. On Call: There is an expectation to be on call once a month. Your Previous Experience: Microsoft Windows desktop and server configuration and support experience. Microsoft Exchange On Prem and Online configuration and support experience. Terminal server environment configuration and support experience (Citrix, AVD, RDS). Active Directory configuration and administration. Strong knowledge and understanding of Group Policy. Strong general networking skills (CLI, Subnetting, NAT). Good understanding of DNS. Router configuration and support experience (Cisco, HP, Draytek). Firewall configuration and support experience (Watchguard, SonicWALL). HP ProLiant and Dell PowerEdge Server Hardware support experience. VMware and Hyper V support experience (VCP an advantage). Storage technologies (NAS, NetApps, Synology). Strong understanding of Office 365. Strong understanding of Microsoft Azure. Strong understanding of Microsoft Intune. Strong understanding of SSL Certificates. Essential Skills: Excellent communication skills. Organisational skills. Results driven with a proven track record. Team player. Self-motivated and proactive. Ability to be resilient and to work under pressure. Apply today.

Steeper Group is a true leader in the Orthotic, Prosthetic and Assistive Technology products. In the past 100 years we have grown to become one of the UK s largest suppliers. Steeper s vision is to create life s turning points, together. We aim to do this by delivering innovative prosthetic, orthotic and assistive technology products and responsive clinical services. We have an exciting opportunity for a IT Support Technician to join our existing team at our Head Office in Leeds. The Role: This is a full-time (Monday to Friday) role based on site at our Leeds headquarters, this role is ideal for an IT Support engineer with 1 to 2 years experience in desktop support, network and storage infrastructure, looking to develop their first- and second-line support skills. Responsibilities: To provide technical hands-on support, answering support queries either in person or via phone or ITSM system. To maintain a high degree of customer service for all support queries. To take ownership of user problems and be proactive when dealing with user issues whether raised directly or via escalation from another team member. To log all calls on the ITSM system and maintain full documentation. Respond to enquiries from clients and help them resolve any hardware or software problems. Support users in the use of Computer equipment by providing necessary training and advice. Work as part of the IT Support team and any other operational/project teams as requested by the IT Project & Support Team Lead. Manage workloads and notify the IT Project & Support Team Lead when KPI/Targets are going to be breached. To allocate more complex service issues to the relevant IT Support team member. Raise any security concerns to the IT Project & Support Team Lead. Maintain reports and logs in line with departmental policy. Obtain quotes and process orders in line with departmental policy. Managing IT Stock Laptops, Desktops, Toner, Accessories & peripherals and keeping asset registers up to date. Setting up and configuring new laptops, desktops & mobile devices. Installing authorised software to laptops, desktops & mobile devices. Configure/maintain computer systems, networks and peripherals as instructed. Assist the team with keeping the IT office in a tidy state by following asset disposal procedures (WEEE) and disposing of IT Waste when required. If required undertake trips to other sites/data centre including staying overnight where appropriate. Be willing to undertake reasonable unpaid overtime. Any other duties as requested by the IT Project & Support Team Lead. Keep abreast of IT Trends and engage with IT Project & Support Team Lead to develop personal development plans. The below skills and experience are a requirement for this role Windows desktop support and administration Basic troubleshooting of Desktops, Laptops, Printers, Mobile Phones. Active Directory user account creations, password resets and group management. Office 365 User account creations, group management, licence management Exceptional Customer Service skills Confidence in dealing with users of varying levels both face to face and over the phone. Experience working within IT service delivery. Either at an MSP or providing internal IT Support. Excellent troubleshooting and problem-solving skills. Excellent ability to transfer knowledge within a team. Basic networking awareness DHCP, DNS, WAN/LAN Troubleshooting Although not a requirement, the below skills / experience would be beneficial to the role: Level 2 3 IT Qualification or equivalent demonstrable experience CompTIA A+ or similar training CompTIA Network+ or similar training Microsoft 365 Fundamentals ITIL Foundation Certification Windows Server administration Basic awareness of cybersecurity and service desk processes (ITL Foundation) Full UK Drivers licence What we offer in return: Competitive salary Incremental holiday allowance (rising with service) Free parking Canteen onsite Employee discount platform Employee Assistance Programs Qualification support Flexible working Refer a friend incentive Cycle2work scheme Continuous professional development plans with internal and external training and courses available

Role Title: Akamai Security Engineer Location: Hybrid (60% office / 40% remote) - Manchester Contract End Date: 30/11/2026 Rate: 400 - 465 per day - Inside IR35 Role Overview We are seeking an experienced Akamai Security Engineer to support the configuration, deployment, and ongoing management of Akamai security solutions across web and API platforms. You will collaborate with security and engineering teams to ensure secure, reliable, and high-performing digital services. Key Responsibilities Configure and maintain Akamai security tools, including Kona Site Defender, WAF, and Bot Manager. Implement and fine-tune security policies, rulesets, and traffic routing configurations. Monitor web traffic, identify threats, and assist with incident response activities. Optimise WAF and bot rules to reduce false positives and enhance protection effectiveness. Support CDN configuration, caching strategies, and performance optimisation. Manage certificates, edge redirects, property updates, and Akamai console changes. Collaborate with application teams to ensure secure deployments aligned with best practices. Provide documentation and contribute to continuous improvements in web security operations. Required Skills & Experience Hands-on experience with Akamai technologies (e.g., Kona Site Defender, WAF, CDN). Strong understanding of web security fundamentals (OWASP Top 10, DDoS, bot activity). Familiarity with HTTP/S, DNS, TLS, caching, and content delivery networks. Basic scripting or automation skills (Python, Shell, or Akamai APIs). Excellent troubleshooting and analytical skills. Desirable Skills & Certifications Akamai Certified Engineer (ACE) Experience with cloud platforms (Azure, AWS, GCP) Exposure to DevSecOps tools, CI/CD pipelines, or Infrastructure-as-Code (IaC) Experience with SIEM or monitoring tools

Excellent opportunity for a Service Desk Analyst to join a leading IT and Communications service provider in the South West. Job Title: Service Desk Analyst Job Type: Permanent; Full Time Salary: £25,000 - £30,000 Location: Exeter About the Service Desk Analyst role : Join a constantly growing team in a company that has clients across the UK and beyond with a penchant for progression. You will be working with clients on a daily basis, supporting their continued success via our ticketing platform and remote support software as well as regular visits to client premises. You will have a logical approach and attention to detail, be confident, highly organised, flexible, reliable and able to manage tasks and prioritise within tight deadlines. Key responsibilities of the Service Desk Analyst: - Provide first line technical support to our customers via our ticketing platform, email, phone and remote support tools - Diagnose and resolve common desktop, laptop, printer and basic networking issues - Set up and configure new user accounts, devices and applications - Assist with routine maintenance tasks, patching and monitoring - Escalate more complex issues to senior engineers where appropriate - Support small project tasks under the guidance of more senior team members - Accurately document work, updates and solutions in our service desk system Requirements of the Service Desk Analyst: - Motivated team player with high standards of customer service - Excellent analytical and problem-solving skills, with a strong attention to detail even when working under pressure. - Methodical and able to approach complex problems logically - Excellent written and verbal communication skills at all levels, both technical and non-technical audiences, including 3rd party vendor communications as part of a larger project team - Aptitude for continuous learning and development, including self-directed study when appropriate - You must be enthusiastic, inquisitive, presentable, confident & articulate with an excellent telephone manner - Your own car and a clean driving licence would be advantageous (costs will be reimbursed) - Degree-level or higher qualification in BSc Cyber Security, BSc Computer Science, BSc Software Engineering, BSc Mathematics, MSc Cyber Security is desirable - Any relevant industry certifications Must be able to demonstrate some of the following: - Knowledge of Microsoft operating systems ideally up to Windows Server 2025 and certainly Windows 11, including Active Directory and DNS - Understanding of network topologies including wired / wireless, switching, security and VLANs. - Implementation of networking upgrades desirable - Experience of basic security hardening and penetration testing would be advantageous - Experience of conducting audits e.g. asset management, cyber security etc. - Experience with PowerShell for administration and automation - Experience of supporting organisations to achieve Cyber Essentials / CE+ a distinct advantage - Office 365 Administration. Office 365 migration experience desirable - Azure Administration and migration experience - Experience of server and workstation hardware builds, fault diagnosis and problem resolution - Experience of a wide range of Endpoint Security solutions and managed mail security, including centralised management and monitoring - Familiarity with patch management, configuration management and MDM solutions desirable - Experience of the managed deployment of client applications and application migration - Experience with SQL Server and SQL database administration and upgrades would be advantageous - Familiarity with supporting all common end user software including Microsoft Office - Experience of technical writing, documenting solutions or writing / designing training materials - Experience with other scripting and programming languages e.g. Python, Go, Swift etc. Benefits of the Service Desk Analyst: - Paid holidays + Bank Holidays - Opportunities to progress

3rd Line IT Support Engineer - Up to 60K - Hybrid (3 days in office) - Farrindgon, London An exciting new opportunity has become available for a 3rd Line IT Support Engineer within a Microsoft Gold Partnered Managed Service Provider (MSP) in Farringdon. Hybrid working is available with 3 days in office. We are looking for enthusiastic, passionate 3rd Line IT Support Engineer to join a forward thinking and growing MSP. There is ample opportunity for career progression with the company thriving and experiencing a 50% expansion over the last 18 months. 3rd Line IT Support Engineer experience: Windows Server 2008/2012/2016 Microsoft Office 365 (Email, SharePoint, OneDrive, Compliance) Azure Active Directory Microsoft Intune and Auto Pilot Microsoft SharePoint Online Exchange2007/2010/2013/2016 Server Active Directory, DNS, DHCP and Group Policies Multi-Site VPN and connectivity solutions Networking & Wi-Fi Infrastructure experience Server Virtualisation experience Security, 2FA & Firewalling Backup/DR troubleshooting & management Dell & HP hardware troubleshooting Liaise with 3rd party suppliers ensuring faults are logged, managed and that SLAs are met Experience working within a Managed Service Desk provider We are not expecting the 3rd Line IT Support Engineer to have experience in all the technologies above, just a strong basis knowledge and passion to learn more! They are a big believer in sharing thoughts and encouraging and supporting innovation and creativity. The environment is relaxed yet professional, gone are the days of a corporate rigid structure and you will be given flexibility. You will be self motivated 3rd Line IT Support Engineer, a good communicator and have a natural desire to create an fluid environment. The successful 3rd Line IT Support Engineer should have strong problem solving abilities, organisational skills and the ability to work as part of a team. Apply now for immediate consideration for this 3rd Line IT Support Engineer position or contact George Harvey at ITSS Recruitment for further details.