Kixo is a small friendly, banterful company to work for. We provide personal face to face and phone IT support and services to a range of different customers across a wide variety of industries in the UK and Europe. We put customer service over everything else. We work hard but we have fun doing it. Why Would You Want to Work for Kixo? You will be challenged and will learn new things every day. We want you to grow with us. We all work hard, because we enjoy our jobs, and our new engineer will have the same ethos. We are geeks and proud! Your Responsibilities: Provide technical support for IT infrastructure for multiple customers in different industries. This involves answering calls and replying to tickets on the helpdesk. We are an Internet and VoIP provider, so you will be providing support to our telecoms customers, but we will cover training on supporting this. Regularly visiting customer sites, and being the onsite engineer doing tickets and work that can only be physically done on site such as distributing computers, server hardware etc Develop and maintain good working relationships with customers to promote high level of customer service. Building, setting up, and configuring new projects. Above all, making the customers happy. If it breaks, fix it. If it's new, build it properly. Several of our customers are 24/7 therefore we offer phone support to these customers out of normal office hours. For one week roughly every 4 weeks you will be required to be on call for all out of hours calls. Internally we will always available if needed to support you. We give our customers excellent response times that we are proud of. Experience & Knowledge: Hyper-V, Windows Server, Exchange, Microsoft 365, Active Directory, File Permissions, Desktop Troubleshooting, Printers, Routers, IP / DNS. IT and network knowledge, broad knowledge is desired over a single specific area. Knowledge of Microsoft Windows Server knowledge is required, Apple macOS and Linux operating systems/servers is a bonus but not required. Experience of troubleshooting desktop PC hardware and software issues. Experience of working within a technical support team environment providing phone and face to face technical support. Keen interest in technology, computers hardware and software. Ability to learn quickly and use own initiative. Self-motivated. If you don't know something, that's OK, but say/ask/learn about it. Work well under pressure. You will be in a team, but you will also be left to your own initiative. Additional Information: You will be required to get to customers sites around the west Midlands including Tamworth, Rugby and Coventry with some infrequent visits further afield. Ideally candidates should live close to a 20 mile radius of Coventry. Our office is based in Hinckley centre with dedicated parking. If you enjoy tech and want to work within a growing exciting company, and like being busy and learning then apply now!
Apr 09, 2026
Full time
Kixo is a small friendly, banterful company to work for. We provide personal face to face and phone IT support and services to a range of different customers across a wide variety of industries in the UK and Europe. We put customer service over everything else. We work hard but we have fun doing it. Why Would You Want to Work for Kixo? You will be challenged and will learn new things every day. We want you to grow with us. We all work hard, because we enjoy our jobs, and our new engineer will have the same ethos. We are geeks and proud! Your Responsibilities: Provide technical support for IT infrastructure for multiple customers in different industries. This involves answering calls and replying to tickets on the helpdesk. We are an Internet and VoIP provider, so you will be providing support to our telecoms customers, but we will cover training on supporting this. Regularly visiting customer sites, and being the onsite engineer doing tickets and work that can only be physically done on site such as distributing computers, server hardware etc Develop and maintain good working relationships with customers to promote high level of customer service. Building, setting up, and configuring new projects. Above all, making the customers happy. If it breaks, fix it. If it's new, build it properly. Several of our customers are 24/7 therefore we offer phone support to these customers out of normal office hours. For one week roughly every 4 weeks you will be required to be on call for all out of hours calls. Internally we will always available if needed to support you. We give our customers excellent response times that we are proud of. Experience & Knowledge: Hyper-V, Windows Server, Exchange, Microsoft 365, Active Directory, File Permissions, Desktop Troubleshooting, Printers, Routers, IP / DNS. IT and network knowledge, broad knowledge is desired over a single specific area. Knowledge of Microsoft Windows Server knowledge is required, Apple macOS and Linux operating systems/servers is a bonus but not required. Experience of troubleshooting desktop PC hardware and software issues. Experience of working within a technical support team environment providing phone and face to face technical support. Keen interest in technology, computers hardware and software. Ability to learn quickly and use own initiative. Self-motivated. If you don't know something, that's OK, but say/ask/learn about it. Work well under pressure. You will be in a team, but you will also be left to your own initiative. Additional Information: You will be required to get to customers sites around the west Midlands including Tamworth, Rugby and Coventry with some infrequent visits further afield. Ideally candidates should live close to a 20 mile radius of Coventry. Our office is based in Hinckley centre with dedicated parking. If you enjoy tech and want to work within a growing exciting company, and like being busy and learning then apply now!
EUC & Network Engineer Edinburgh - on site working Head Resourcing is pleased to be partnering once again with our excellent Edinburgh based client as they look to recruit an EUC & Network Engineer. Our client is a well-established business with global operations producing a wide range of high-quality products. This role will suit a proactive engineer with a keen eye for detail who has strong experience across the Microsoft stack as well as a background in Networking. In this role you will be heavily involved in the delivery of complex technical projects with a heavy focus on networking and security. You will be comfortable in an environment where nearly all our clients' systems will be replaced, and you'll be able to connect the dots as new systems come online. What you'll be doing: Manage and secure cloud environments (Azure & Microsoft 365), including configuration policies, identity (Entra ID), and compliance. Maintain and troubleshoot network infrastructure (LAN/WAN, VPNs, DNS, DHCP, firewalls) to ensure reliable connectivity. Oversee device management and endpoint security using tools like Intune and Defender, including patching and policy enforcement. Provide advanced (2nd/3rd line) support, performing root cause analysis and automating tasks with scripting (e.g., PowerShell). Act as a technical lead and SME, supporting global infrastructure deployments and mentoring service desk teams. Key Skills: Strong expertise in Microsoft technologies, including Windows OS, Active Directory, Microsoft 365, and Azure. Solid networking knowledge covering TCP/IP, routing, switching, firewalls, VPNs, and Cisco Meraki environments. Proficient with tools such as Microsoft Intune (MDM) and ticketing systems like Fresh Service. Relevant certifications and security expertise, including Azure Administrator, ITIL, and Microsoft 365 security platforms are desired. If this sounds of interest please apply, or send your CV to
Apr 09, 2026
Full time
EUC & Network Engineer Edinburgh - on site working Head Resourcing is pleased to be partnering once again with our excellent Edinburgh based client as they look to recruit an EUC & Network Engineer. Our client is a well-established business with global operations producing a wide range of high-quality products. This role will suit a proactive engineer with a keen eye for detail who has strong experience across the Microsoft stack as well as a background in Networking. In this role you will be heavily involved in the delivery of complex technical projects with a heavy focus on networking and security. You will be comfortable in an environment where nearly all our clients' systems will be replaced, and you'll be able to connect the dots as new systems come online. What you'll be doing: Manage and secure cloud environments (Azure & Microsoft 365), including configuration policies, identity (Entra ID), and compliance. Maintain and troubleshoot network infrastructure (LAN/WAN, VPNs, DNS, DHCP, firewalls) to ensure reliable connectivity. Oversee device management and endpoint security using tools like Intune and Defender, including patching and policy enforcement. Provide advanced (2nd/3rd line) support, performing root cause analysis and automating tasks with scripting (e.g., PowerShell). Act as a technical lead and SME, supporting global infrastructure deployments and mentoring service desk teams. Key Skills: Strong expertise in Microsoft technologies, including Windows OS, Active Directory, Microsoft 365, and Azure. Solid networking knowledge covering TCP/IP, routing, switching, firewalls, VPNs, and Cisco Meraki environments. Proficient with tools such as Microsoft Intune (MDM) and ticketing systems like Fresh Service. Relevant certifications and security expertise, including Azure Administrator, ITIL, and Microsoft 365 security platforms are desired. If this sounds of interest please apply, or send your CV to
The role Uppingham School is seeking a Senior IT Systems Engineer to play a key role in maintaining and enhancing the School's IT services and infrastructure. Working at the heart of our IT team, you will provide third-line technical support for the School's IT infrastructure while acting as the lead technical specialist on infrastructure and systems-related issues.You will deliver a reliable and secure operational service, ensuring systems are effectively automated, monitored and maintained in line with best practice. You will also be responsible for proactively identifying and resolving issues, developing operational procedures and collaborating with your development colleagues to support advanced automation and service delivery. In addition to your operational responsibilities, this role offers significant involvement in project work, including the design and implementation of major infrastructure projects such as cloud migrations, system upgrades and security. You will lead the technical delivery of new systems and oversee the deployment, configuration and security of end-user hardware and software across the School. Whether you are solving complex technical challenges or supporting colleagues and students across the School, you will be part of a collaborative and people-centred IT team that plays a vital role in ensuring the smooth and effective running of the wider school environment. About you You will need strong technical expertise across a range of technical tools and technologies, including PowerShell automation, Microsoft cloud services, Windows operating systems and servers, Active Directory, Group Policy, DNS/DHCP and Layer 2/3 networking. Experience with firewalls, wireless infrastructure, Veeam and virtualisation platform such as Hyper-V is essential. A high level of proficiency in Microsoft Intune, RMM patch management and security posture monitoring is also required. This is a fully technical role with no line management responsibilities, offering you the opportunity to further your skills and expertise in cloud technologies, cybersecurity and device management. You will demonstrate a proactive approach to technical learning, strong analytical skills and the ability to interpret and refine complex requirements, while working collaboratively within a supportive and service-focused environment. What we offer: When you join us, you become part of a community that appreciates and supports its team members. You will enjoy a range of benefits that reflects our appreciation: 50% contribution to premiums for the School's private health scheme Free Westfield Healthcare Free membership of dual-use Sports Centre (£25 annual joining fee) Free staff lunches in term-time School fee discount for children of Uppingham staff (pro-rated for part-time staff) Retail, gym, supermarket, cinema and restaurant discounts Cycle to work scheme Employee Assistance Programme Occupational Health Services Free annual flu jabs Recognised as a "Disability Confident" employer Recognised as a "Mindful" employer Favourable rates and terms with local nursery Complimentary staff ticket to selected School performances Discount at local coffee shop for Uppingham staff. For further details and to apply please click the apply button. Closing date: 1 st May 2026. We reserve the right to close this vacancy early once we have received an adequate number of applications. We therefore encourage early submissions. Uppingham School is committed to safeguarding and promoting the welfare of children. Successful candidates must be willing to undergo full screening in accordance with Keeping Children Safe in Education (KCSiE), including an Enhanced Disclosure and Barring Service check. Issues relating to safeguarding and promoting the welfare of pupils will be explored at interview .
Apr 08, 2026
Full time
The role Uppingham School is seeking a Senior IT Systems Engineer to play a key role in maintaining and enhancing the School's IT services and infrastructure. Working at the heart of our IT team, you will provide third-line technical support for the School's IT infrastructure while acting as the lead technical specialist on infrastructure and systems-related issues.You will deliver a reliable and secure operational service, ensuring systems are effectively automated, monitored and maintained in line with best practice. You will also be responsible for proactively identifying and resolving issues, developing operational procedures and collaborating with your development colleagues to support advanced automation and service delivery. In addition to your operational responsibilities, this role offers significant involvement in project work, including the design and implementation of major infrastructure projects such as cloud migrations, system upgrades and security. You will lead the technical delivery of new systems and oversee the deployment, configuration and security of end-user hardware and software across the School. Whether you are solving complex technical challenges or supporting colleagues and students across the School, you will be part of a collaborative and people-centred IT team that plays a vital role in ensuring the smooth and effective running of the wider school environment. About you You will need strong technical expertise across a range of technical tools and technologies, including PowerShell automation, Microsoft cloud services, Windows operating systems and servers, Active Directory, Group Policy, DNS/DHCP and Layer 2/3 networking. Experience with firewalls, wireless infrastructure, Veeam and virtualisation platform such as Hyper-V is essential. A high level of proficiency in Microsoft Intune, RMM patch management and security posture monitoring is also required. This is a fully technical role with no line management responsibilities, offering you the opportunity to further your skills and expertise in cloud technologies, cybersecurity and device management. You will demonstrate a proactive approach to technical learning, strong analytical skills and the ability to interpret and refine complex requirements, while working collaboratively within a supportive and service-focused environment. What we offer: When you join us, you become part of a community that appreciates and supports its team members. You will enjoy a range of benefits that reflects our appreciation: 50% contribution to premiums for the School's private health scheme Free Westfield Healthcare Free membership of dual-use Sports Centre (£25 annual joining fee) Free staff lunches in term-time School fee discount for children of Uppingham staff (pro-rated for part-time staff) Retail, gym, supermarket, cinema and restaurant discounts Cycle to work scheme Employee Assistance Programme Occupational Health Services Free annual flu jabs Recognised as a "Disability Confident" employer Recognised as a "Mindful" employer Favourable rates and terms with local nursery Complimentary staff ticket to selected School performances Discount at local coffee shop for Uppingham staff. For further details and to apply please click the apply button. Closing date: 1 st May 2026. We reserve the right to close this vacancy early once we have received an adequate number of applications. We therefore encourage early submissions. Uppingham School is committed to safeguarding and promoting the welfare of children. Successful candidates must be willing to undergo full screening in accordance with Keeping Children Safe in Education (KCSiE), including an Enhanced Disclosure and Barring Service check. Issues relating to safeguarding and promoting the welfare of pupils will be explored at interview .
Entry-level Systems Engineer, graduate, hybrid working. Location: Cardiff - Hybrid Salary: £25,000 Job Type: Permanent Join a leading technology organisation and build your career in modern IT. This is a hands-on opportunity for a technically curious Graduate Systems Engineer to support Microsoft 365, Intune, endpoint devices, identity access and security operations in a fully remote environment. Key Responsibilities: Support the day-to-day administration of Microsoft 365 Manage user accounts, licensing, permissions, Teams, SharePoint and mailboxes Assist with MFA, password resets, Conditional Access and access issues Support Microsoft Intune across device enrolment, compliance, app deployment and updates Monitor sign-in activity, privileged access and security alerts Manage joiner, mover and leaver processes Assist with backup and restore testing Troubleshoot issues across devices, operating systems, networks and cloud services What we're looking for: A genuine interest in systems, cloud technology and IT support Good understanding of Windows, networking, DNS, TCP/IP, firewalls and access control Experience troubleshooting hardware, software, device and user issues Awareness of patching, anti-malware, encryption and device security A methodical approach and strong attention to detail Desirable: Exposure to Microsoft 365, Intune, Entra ID or Defender Any experience with PowerShell or scripting Certifications, labs or personal technical projects Why apply: Strong exposure to Microsoft cloud technologies Great opportunity to develop in systems, infrastructure or security Supportive environment with genuine progression Apply now if you're looking for a role that will build real technical depth in a modern cloud environment. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Apr 07, 2026
Full time
Entry-level Systems Engineer, graduate, hybrid working. Location: Cardiff - Hybrid Salary: £25,000 Job Type: Permanent Join a leading technology organisation and build your career in modern IT. This is a hands-on opportunity for a technically curious Graduate Systems Engineer to support Microsoft 365, Intune, endpoint devices, identity access and security operations in a fully remote environment. Key Responsibilities: Support the day-to-day administration of Microsoft 365 Manage user accounts, licensing, permissions, Teams, SharePoint and mailboxes Assist with MFA, password resets, Conditional Access and access issues Support Microsoft Intune across device enrolment, compliance, app deployment and updates Monitor sign-in activity, privileged access and security alerts Manage joiner, mover and leaver processes Assist with backup and restore testing Troubleshoot issues across devices, operating systems, networks and cloud services What we're looking for: A genuine interest in systems, cloud technology and IT support Good understanding of Windows, networking, DNS, TCP/IP, firewalls and access control Experience troubleshooting hardware, software, device and user issues Awareness of patching, anti-malware, encryption and device security A methodical approach and strong attention to detail Desirable: Exposure to Microsoft 365, Intune, Entra ID or Defender Any experience with PowerShell or scripting Certifications, labs or personal technical projects Why apply: Strong exposure to Microsoft cloud technologies Great opportunity to develop in systems, infrastructure or security Supportive environment with genuine progression Apply now if you're looking for a role that will build real technical depth in a modern cloud environment. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Service Delivery Engineer We're looking for a skilled and proactive Service Delivery Engineer to join our Managed Services team. This is a senior technical role where you'll take ownership of service performance, reliability, and continuous improvement across customer environments. You'll act as a key technical escalation point, working closely with customers, internal teams, and stakeholders to deliver high-quality managed services that exceed expectations. This role blends deep technical expertise with strong communication and service management skills. What You'll Be Doing Proactively monitor and optimise customer platforms to ensure performance, availability, and capacity targets are met Act as the final escalation point for complex incidents, providing advanced troubleshooting and resolution Collaborate with customers and internal teams to drive continuous service improvement Support onboarding and transition of new managed service customers, including setup of monitoring, connectivity, and management tools Review and manage network changes, ensuring compliance with logging, monitoring, and security standards Maintain accurate technical documentation, including diagrams and operational processes Work alongside Account Managers and Sales teams to scope and support new opportunities Provide technical leadership across problem management and complex change activities What We're Looking For Essential Skills & Experience Strong 3rd Line / Infrastructure experience (3-5 years minimum) Experience in a Managed Services environment Expertise in networking technologies including: Juniper (Mist), Aruba, or Cisco (switching, routing, wireless) VLANs, DNS, DHCP, and certificate services Firewalls (Fortinet, Cisco, Palo Alto, Check Point) ESX / virtualisation experience Network Access Control (Cisco ISE / Aruba ClearPass) Familiarity with ITSM tools (e.g. ServiceNow) Confident working directly with customers and senior stakeholders Desirable Cisco CCNP (or equivalent) ITIL v4 Foundation Knowledge of Cyber Essentials / ISO 27001 Experience with Infoblox DDI Experience managing change, problem, and major incidents Security clearance (BPSS or SC)
Apr 07, 2026
Full time
Service Delivery Engineer We're looking for a skilled and proactive Service Delivery Engineer to join our Managed Services team. This is a senior technical role where you'll take ownership of service performance, reliability, and continuous improvement across customer environments. You'll act as a key technical escalation point, working closely with customers, internal teams, and stakeholders to deliver high-quality managed services that exceed expectations. This role blends deep technical expertise with strong communication and service management skills. What You'll Be Doing Proactively monitor and optimise customer platforms to ensure performance, availability, and capacity targets are met Act as the final escalation point for complex incidents, providing advanced troubleshooting and resolution Collaborate with customers and internal teams to drive continuous service improvement Support onboarding and transition of new managed service customers, including setup of monitoring, connectivity, and management tools Review and manage network changes, ensuring compliance with logging, monitoring, and security standards Maintain accurate technical documentation, including diagrams and operational processes Work alongside Account Managers and Sales teams to scope and support new opportunities Provide technical leadership across problem management and complex change activities What We're Looking For Essential Skills & Experience Strong 3rd Line / Infrastructure experience (3-5 years minimum) Experience in a Managed Services environment Expertise in networking technologies including: Juniper (Mist), Aruba, or Cisco (switching, routing, wireless) VLANs, DNS, DHCP, and certificate services Firewalls (Fortinet, Cisco, Palo Alto, Check Point) ESX / virtualisation experience Network Access Control (Cisco ISE / Aruba ClearPass) Familiarity with ITSM tools (e.g. ServiceNow) Confident working directly with customers and senior stakeholders Desirable Cisco CCNP (or equivalent) ITIL v4 Foundation Knowledge of Cyber Essentials / ISO 27001 Experience with Infoblox DDI Experience managing change, problem, and major incidents Security clearance (BPSS or SC)
Oliver James is partnered with a global cyber security consulting practice undergoing significant growth - with a particular focus on Identity & Access Management (IAM). The practice are seeking to speak to IAM specialists across Delivery, Architecture & Engineering. Oliver James is partnered with a globalcyber security consulting practice undergoing significant growth - with a particular focus on Identity & Access Management (IAM). The practice are seeking to speak toIAM specialists across Delivery, Architecture & Engineering. Candidates based in London, Manchester, Reading or Bristol are preferred - working on a hybrid basis. Packages range from £80,000 - £120,000 basic plus extras including flexible benefits packages, car allowances, bonuses and extras. Overview Our client is seeking experienced Identity & Access Management professionals with a strong background in architecture and engineering. The ideal candidates will be proficient in designing, implementing and testing identity and access management solutions. The ability to maintain and operate the technology is considered a strong asset. This role will involve working closely with cross-functional teams to ensure seamless deployment and integration of identity solutions, as well as contributing to the ongoing operation and maintenance of IAM technologies across our clients. As part of this role, you will be expected to: Define IAM use cases, functional and non-functional solution requirements, and technical specifications, such as those for user authentication, access control, integration, performance and scalability requirements and specifications. Design and architect IAM solutions by creating high-level and low-level designs that align with business objectives and comply with industrycybersecurity standards (e.g.,NIST). For example, this includes: Creating high-level and low-level system architecture diagrams with technical descriptions of each component. Defining the dependencies to implement the solution, e.g., network rules, server resources, storage requirements. Defining the system specifications to support optimal performance. Integrating workflows with third-party systems and security tools, such as Security Information and Event Management (SIEM) solutions, multi-factor authentication solutions, and cloud platforms like Amazon Web Services (AWS) and Azure. Defining the Responsible, Accountable, Consulted, and Informed (RACI) matrix to operate and maintain the solution's infrastructure components. Develop technical documentation for IAM implementations including process documentation to enable solution operation (e.g., defining processes for user onboarding, access requests, identity governance, approval workflows, authentication workflows, and provisioning/deprovisioning tasks). ImplementIAM solutions: Install solution components in on-premise environments where relevant, or configuration of cloud components (and scripting / coding of plug-ins / extensions for cloud solutions) Work with IT infrastructure teams to ensure pre-requisites and dependencies have been met and are in place. Integrate IAM solutions with existing enterprise applications/systems such as directories, cloud applications, HR systems and third-party identity providers. Execute unit, integration, functional and non-functional testing for IAM solutions. As part of this, troubleshoot and resolve issues (e.g., authentication failures, access policy conflicts, and user provisioning errors) by working with vendors. Delivery services post-implementation, from hyper-care support, resolving additional issues in production through advanced troubleshooting and debugging to ensure smooth operation. Conduct knowledge transfer to client IAM teams through technical training sessions on operating and maintaining the solution, empowering clients to effectively manage and support the IAM environment. Technical Skills Desired: Broad enterprise identity experience across IGA, PAM, AM, AD, CIAM, with demonstrable ability to build identity strategies which integrate into client enterprise architectures and beyond. Experience in working with IGA, PAM, AM, AD, CIAM solutions such as SailPoint, Saviynt, etc. Experience working in a digital transformation environment supporting the definition of Identity architecture leveraging cloud native and/or other IAM solutions. Advanced, practical experience of cloud hosting services including, Amazon Web Services, Microsoft Azure, Google Cloud Platform. Hands-on experience of Microsoft Active Directory/Azure AD Domain Services, Federation Services, Certificate Services, DNS and DHCP. Understanding of decentralised identity, verifiable credentials, microservices and Trust over IP architecture stack. In addition to the above the following are desirable: Understanding of malware and the modern threat landscape Relevant certifications (e.g. CIAM, CISSP, CAMS, etc.) Exposure to/Understanding of DevOps tools and repositories (e.g. Git, Azure Dev Ops, Kubernetes, Docker, Jenkins, Ansible etc.) Role based access control (RBAC) design Practical experience with Linux operating systems Experience with Modern Authentication concepts e.g. Self-Service Identity, Bring your own Identity, SCIM, SAML, WS-Federation, OAuth, Open ID Connect Soft Skills: Experience with waterfall and agile type methodologies, often working within client specified frameworks. Managing teams across a mix of locations, cultures, and experience levels. Strong interpersonal and relationship skills to manage a variety of client stakeholders from CISO to Developer. Detail oriented and strong problem-solving skills.
Apr 07, 2026
Full time
Oliver James is partnered with a global cyber security consulting practice undergoing significant growth - with a particular focus on Identity & Access Management (IAM). The practice are seeking to speak to IAM specialists across Delivery, Architecture & Engineering. Oliver James is partnered with a globalcyber security consulting practice undergoing significant growth - with a particular focus on Identity & Access Management (IAM). The practice are seeking to speak toIAM specialists across Delivery, Architecture & Engineering. Candidates based in London, Manchester, Reading or Bristol are preferred - working on a hybrid basis. Packages range from £80,000 - £120,000 basic plus extras including flexible benefits packages, car allowances, bonuses and extras. Overview Our client is seeking experienced Identity & Access Management professionals with a strong background in architecture and engineering. The ideal candidates will be proficient in designing, implementing and testing identity and access management solutions. The ability to maintain and operate the technology is considered a strong asset. This role will involve working closely with cross-functional teams to ensure seamless deployment and integration of identity solutions, as well as contributing to the ongoing operation and maintenance of IAM technologies across our clients. As part of this role, you will be expected to: Define IAM use cases, functional and non-functional solution requirements, and technical specifications, such as those for user authentication, access control, integration, performance and scalability requirements and specifications. Design and architect IAM solutions by creating high-level and low-level designs that align with business objectives and comply with industrycybersecurity standards (e.g.,NIST). For example, this includes: Creating high-level and low-level system architecture diagrams with technical descriptions of each component. Defining the dependencies to implement the solution, e.g., network rules, server resources, storage requirements. Defining the system specifications to support optimal performance. Integrating workflows with third-party systems and security tools, such as Security Information and Event Management (SIEM) solutions, multi-factor authentication solutions, and cloud platforms like Amazon Web Services (AWS) and Azure. Defining the Responsible, Accountable, Consulted, and Informed (RACI) matrix to operate and maintain the solution's infrastructure components. Develop technical documentation for IAM implementations including process documentation to enable solution operation (e.g., defining processes for user onboarding, access requests, identity governance, approval workflows, authentication workflows, and provisioning/deprovisioning tasks). ImplementIAM solutions: Install solution components in on-premise environments where relevant, or configuration of cloud components (and scripting / coding of plug-ins / extensions for cloud solutions) Work with IT infrastructure teams to ensure pre-requisites and dependencies have been met and are in place. Integrate IAM solutions with existing enterprise applications/systems such as directories, cloud applications, HR systems and third-party identity providers. Execute unit, integration, functional and non-functional testing for IAM solutions. As part of this, troubleshoot and resolve issues (e.g., authentication failures, access policy conflicts, and user provisioning errors) by working with vendors. Delivery services post-implementation, from hyper-care support, resolving additional issues in production through advanced troubleshooting and debugging to ensure smooth operation. Conduct knowledge transfer to client IAM teams through technical training sessions on operating and maintaining the solution, empowering clients to effectively manage and support the IAM environment. Technical Skills Desired: Broad enterprise identity experience across IGA, PAM, AM, AD, CIAM, with demonstrable ability to build identity strategies which integrate into client enterprise architectures and beyond. Experience in working with IGA, PAM, AM, AD, CIAM solutions such as SailPoint, Saviynt, etc. Experience working in a digital transformation environment supporting the definition of Identity architecture leveraging cloud native and/or other IAM solutions. Advanced, practical experience of cloud hosting services including, Amazon Web Services, Microsoft Azure, Google Cloud Platform. Hands-on experience of Microsoft Active Directory/Azure AD Domain Services, Federation Services, Certificate Services, DNS and DHCP. Understanding of decentralised identity, verifiable credentials, microservices and Trust over IP architecture stack. In addition to the above the following are desirable: Understanding of malware and the modern threat landscape Relevant certifications (e.g. CIAM, CISSP, CAMS, etc.) Exposure to/Understanding of DevOps tools and repositories (e.g. Git, Azure Dev Ops, Kubernetes, Docker, Jenkins, Ansible etc.) Role based access control (RBAC) design Practical experience with Linux operating systems Experience with Modern Authentication concepts e.g. Self-Service Identity, Bring your own Identity, SCIM, SAML, WS-Federation, OAuth, Open ID Connect Soft Skills: Experience with waterfall and agile type methodologies, often working within client specified frameworks. Managing teams across a mix of locations, cultures, and experience levels. Strong interpersonal and relationship skills to manage a variety of client stakeholders from CISO to Developer. Detail oriented and strong problem-solving skills.
Join the World's Leading Pizza Delivery Company You already know who we are and what we do! Domino's UK & Ireland is the powerhouse behind our exceptional products. We're innovative, dynamic, and laser-focused on delivering unparalleled service to our franchisees and customers alike. ️ We're looking for a Senior Platform Services Manager to lead our Platform Services and Modern Workplace teams. You'll take ownership of the delivery, operation and continual improvement of Domino's core infrastructure and end-user platforms. You'll guide a talented team responsible for building, running and enhancing our essential IT foundations from storage, virtualisation, networking and firewalls to our Microsoft 365 estate and all associated platform tools that keep our business connected and thriving. This isn't just a leadership role, it's a chance to stay close to technology, shape the future of our digital environment, and make a real impact in a fast-moving, customer-obsessed business. If you're an experienced Infrastructure or Workplace Platform leader who loves being hands on, thrives in a fast-paced environment and gets energised by driving meaningful change, we'd love to hear from you Success in this role looks like: Provide line management, coaching, and development for both the Platform Services and Modern Workplace teams. Lead the infrastructure workstream for project implementations, from design through to handover. Act as the primary infrastructure point of contact for internal stakeholders. Plan and coordinate infrastructure delivery across multiple concurrent projects. Own the Microsoft 365 tenant, including configuration, lifecycle management, and ongoing optimisation. Reduce repeat issues through root cause analysis and technical improvement. What we're looking for: Proven leadership and line management of infrastructure engineers across multiple concurrent workstreams Strong working knowledge of VMware, Windows Server, Active Directory, and core directory, DNS, DHCP Ability to influence technical direction and set engineering standards for build quality, resilience, and operational readiness Strong working knowledge of Microsoft 365 services, including SharePoint Online, Teams, Exchange Online, OneDrive, and tenant level configuration as well as Understanding of Microsoft 365 security and compliance capabilities, including identity integration, access controls, and data governance. Excellent stakeholder engagement and influencing skills What's in it for you: Competitive salary and performance-based bonuses. Competitive pension contributions Private health and dental care. Income protection Professional development opportunities. Fun team events and a supportive work environment. Pizza discount!
Apr 07, 2026
Full time
Join the World's Leading Pizza Delivery Company You already know who we are and what we do! Domino's UK & Ireland is the powerhouse behind our exceptional products. We're innovative, dynamic, and laser-focused on delivering unparalleled service to our franchisees and customers alike. ️ We're looking for a Senior Platform Services Manager to lead our Platform Services and Modern Workplace teams. You'll take ownership of the delivery, operation and continual improvement of Domino's core infrastructure and end-user platforms. You'll guide a talented team responsible for building, running and enhancing our essential IT foundations from storage, virtualisation, networking and firewalls to our Microsoft 365 estate and all associated platform tools that keep our business connected and thriving. This isn't just a leadership role, it's a chance to stay close to technology, shape the future of our digital environment, and make a real impact in a fast-moving, customer-obsessed business. If you're an experienced Infrastructure or Workplace Platform leader who loves being hands on, thrives in a fast-paced environment and gets energised by driving meaningful change, we'd love to hear from you Success in this role looks like: Provide line management, coaching, and development for both the Platform Services and Modern Workplace teams. Lead the infrastructure workstream for project implementations, from design through to handover. Act as the primary infrastructure point of contact for internal stakeholders. Plan and coordinate infrastructure delivery across multiple concurrent projects. Own the Microsoft 365 tenant, including configuration, lifecycle management, and ongoing optimisation. Reduce repeat issues through root cause analysis and technical improvement. What we're looking for: Proven leadership and line management of infrastructure engineers across multiple concurrent workstreams Strong working knowledge of VMware, Windows Server, Active Directory, and core directory, DNS, DHCP Ability to influence technical direction and set engineering standards for build quality, resilience, and operational readiness Strong working knowledge of Microsoft 365 services, including SharePoint Online, Teams, Exchange Online, OneDrive, and tenant level configuration as well as Understanding of Microsoft 365 security and compliance capabilities, including identity integration, access controls, and data governance. Excellent stakeholder engagement and influencing skills What's in it for you: Competitive salary and performance-based bonuses. Competitive pension contributions Private health and dental care. Income protection Professional development opportunities. Fun team events and a supportive work environment. Pizza discount!
Join the World's Leading Pizza Delivery Company You already know who we are and what we do! Domino's UK & Ireland is the powerhouse behind our exceptional products. We're innovative, dynamic, and laser-focused on delivering unparalleled service to our franchisees and customers alike. ️ We're looking for a Senior Platform Services Manager to lead our Platform Services and Modern Workplace teams. You'll take ownership of the delivery, operation and continual improvement of Domino's core infrastructure and end-user platforms. You'll guide a talented team responsible for building, running and enhancing our essential IT foundations from storage, virtualisation, networking and firewalls to our Microsoft 365 estate and all associated platform tools that keep our business connected and thriving. This isn't just a leadership role, it's a chance to stay close to technology, shape the future of our digital environment, and make a real impact in a fast-moving, customer-obsessed business. If you're an experienced Infrastructure or Workplace Platform leader who loves being hands on, thrives in a fast-paced environment and gets energised by driving meaningful change, we'd love to hear from you Success in this role looks like: Provide line management, coaching, and development for both the Platform Services and Modern Workplace teams. Lead the infrastructure workstream for project implementations, from design through to handover. Act as the primary infrastructure point of contact for internal stakeholders. Plan and coordinate infrastructure delivery across multiple concurrent projects. Own the Microsoft 365 tenant, including configuration, lifecycle management, and ongoing optimisation. Reduce repeat issues through root cause analysis and technical improvement. What we're looking for: Proven leadership and line management of infrastructure engineers across multiple concurrent workstreams Strong working knowledge of VMware, Windows Server, Active Directory, and core directory, DNS, DHCP Ability to influence technical direction and set engineering standards for build quality, resilience, and operational readiness Strong working knowledge of Microsoft 365 services, including SharePoint Online, Teams, Exchange Online, OneDrive, and tenant level configuration as well as Understanding of Microsoft 365 security and compliance capabilities, including identity integration, access controls, and data governance. Excellent stakeholder engagement and influencing skills What's in it for you: Competitive salary and performance-based bonuses. Competitive pension contributions Private health and dental care. Income protection Professional development opportunities. Fun team events and a supportive work environment. Pizza discount!
Apr 07, 2026
Full time
Join the World's Leading Pizza Delivery Company You already know who we are and what we do! Domino's UK & Ireland is the powerhouse behind our exceptional products. We're innovative, dynamic, and laser-focused on delivering unparalleled service to our franchisees and customers alike. ️ We're looking for a Senior Platform Services Manager to lead our Platform Services and Modern Workplace teams. You'll take ownership of the delivery, operation and continual improvement of Domino's core infrastructure and end-user platforms. You'll guide a talented team responsible for building, running and enhancing our essential IT foundations from storage, virtualisation, networking and firewalls to our Microsoft 365 estate and all associated platform tools that keep our business connected and thriving. This isn't just a leadership role, it's a chance to stay close to technology, shape the future of our digital environment, and make a real impact in a fast-moving, customer-obsessed business. If you're an experienced Infrastructure or Workplace Platform leader who loves being hands on, thrives in a fast-paced environment and gets energised by driving meaningful change, we'd love to hear from you Success in this role looks like: Provide line management, coaching, and development for both the Platform Services and Modern Workplace teams. Lead the infrastructure workstream for project implementations, from design through to handover. Act as the primary infrastructure point of contact for internal stakeholders. Plan and coordinate infrastructure delivery across multiple concurrent projects. Own the Microsoft 365 tenant, including configuration, lifecycle management, and ongoing optimisation. Reduce repeat issues through root cause analysis and technical improvement. What we're looking for: Proven leadership and line management of infrastructure engineers across multiple concurrent workstreams Strong working knowledge of VMware, Windows Server, Active Directory, and core directory, DNS, DHCP Ability to influence technical direction and set engineering standards for build quality, resilience, and operational readiness Strong working knowledge of Microsoft 365 services, including SharePoint Online, Teams, Exchange Online, OneDrive, and tenant level configuration as well as Understanding of Microsoft 365 security and compliance capabilities, including identity integration, access controls, and data governance. Excellent stakeholder engagement and influencing skills What's in it for you: Competitive salary and performance-based bonuses. Competitive pension contributions Private health and dental care. Income protection Professional development opportunities. Fun team events and a supportive work environment. Pizza discount!
Join the World's Leading Pizza Delivery Company You already know who we are and what we do! Domino's UK & Ireland is the powerhouse behind our exceptional products. We're innovative, dynamic, and laser-focused on delivering unparalleled service to our franchisees and customers alike. ️ We're looking for a Senior Platform Services Manager to lead our Platform Services and Modern Workplace teams. You'll take ownership of the delivery, operation and continual improvement of Domino's core infrastructure and end-user platforms. You'll guide a talented team responsible for building, running and enhancing our essential IT foundations from storage, virtualisation, networking and firewalls to our Microsoft 365 estate and all associated platform tools that keep our business connected and thriving. This isn't just a leadership role, it's a chance to stay close to technology, shape the future of our digital environment, and make a real impact in a fast-moving, customer-obsessed business. If you're an experienced Infrastructure or Workplace Platform leader who loves being hands on, thrives in a fast-paced environment and gets energised by driving meaningful change, we'd love to hear from you Success in this role looks like: Provide line management, coaching, and development for both the Platform Services and Modern Workplace teams. Lead the infrastructure workstream for project implementations, from design through to handover. Act as the primary infrastructure point of contact for internal stakeholders. Plan and coordinate infrastructure delivery across multiple concurrent projects. Own the Microsoft 365 tenant, including configuration, lifecycle management, and ongoing optimisation. Reduce repeat issues through root cause analysis and technical improvement. What we're looking for: Proven leadership and line management of infrastructure engineers across multiple concurrent workstreams Strong working knowledge of VMware, Windows Server, Active Directory, and core directory, DNS, DHCP Ability to influence technical direction and set engineering standards for build quality, resilience, and operational readiness Strong working knowledge of Microsoft 365 services, including SharePoint Online, Teams, Exchange Online, OneDrive, and tenant level configuration as well as Understanding of Microsoft 365 security and compliance capabilities, including identity integration, access controls, and data governance. Excellent stakeholder engagement and influencing skills What's in it for you: Competitive salary and performance-based bonuses. Competitive pension contributions Private health and dental care. Income protection Professional development opportunities. Fun team events and a supportive work environment. Pizza discount!
Apr 07, 2026
Full time
Join the World's Leading Pizza Delivery Company You already know who we are and what we do! Domino's UK & Ireland is the powerhouse behind our exceptional products. We're innovative, dynamic, and laser-focused on delivering unparalleled service to our franchisees and customers alike. ️ We're looking for a Senior Platform Services Manager to lead our Platform Services and Modern Workplace teams. You'll take ownership of the delivery, operation and continual improvement of Domino's core infrastructure and end-user platforms. You'll guide a talented team responsible for building, running and enhancing our essential IT foundations from storage, virtualisation, networking and firewalls to our Microsoft 365 estate and all associated platform tools that keep our business connected and thriving. This isn't just a leadership role, it's a chance to stay close to technology, shape the future of our digital environment, and make a real impact in a fast-moving, customer-obsessed business. If you're an experienced Infrastructure or Workplace Platform leader who loves being hands on, thrives in a fast-paced environment and gets energised by driving meaningful change, we'd love to hear from you Success in this role looks like: Provide line management, coaching, and development for both the Platform Services and Modern Workplace teams. Lead the infrastructure workstream for project implementations, from design through to handover. Act as the primary infrastructure point of contact for internal stakeholders. Plan and coordinate infrastructure delivery across multiple concurrent projects. Own the Microsoft 365 tenant, including configuration, lifecycle management, and ongoing optimisation. Reduce repeat issues through root cause analysis and technical improvement. What we're looking for: Proven leadership and line management of infrastructure engineers across multiple concurrent workstreams Strong working knowledge of VMware, Windows Server, Active Directory, and core directory, DNS, DHCP Ability to influence technical direction and set engineering standards for build quality, resilience, and operational readiness Strong working knowledge of Microsoft 365 services, including SharePoint Online, Teams, Exchange Online, OneDrive, and tenant level configuration as well as Understanding of Microsoft 365 security and compliance capabilities, including identity integration, access controls, and data governance. Excellent stakeholder engagement and influencing skills What's in it for you: Competitive salary and performance-based bonuses. Competitive pension contributions Private health and dental care. Income protection Professional development opportunities. Fun team events and a supportive work environment. Pizza discount!
IT Support Engineer (Hybrid) West Yorkshire£28,000 - £30,00010:00 - 18:00 Hybrid (3 days onsite) An opportunity has come up for an IT Support Engineer to join a well-established business within a close-knit internal IT team. This role offers a hands-on environment where you'll support users across the business while also gaining exposure to wider infrastructure and project work. The Role Provide 1st/2nd line support to internal users (circa 300 users) Troubleshoot hardware, software, and user issues Manage and maintain Active Directory (users, permissions, group policy) Support Microsoft 365 / Office 365 environment (Exchange, Teams, SharePoint) Device builds, deployments, and software installs Support Windows Server environments and terminal services Assist with ongoing IT projects and system improvements Tech Environment Active Directory / Group Policy Microsoft 365 (Exchange, Teams, SharePoint) Windows 10/11 & Windows Server Terminal Servers / RDS General networking fundamentals (DNS, DHCP, basic troubleshooting) What They're Looking For Experience in an IT Support / Service Desk / Infrastructure role Strong troubleshooting and problem-solving skills Good communication and ability to work with non-technical users Comfortable working in a hands-on, fast-paced environment Someone who enjoys variety and taking ownership The Environment This is a smaller IT team, so the role is best suited to someone who enjoys being hands-on and involved across multiple areas rather than working in a heavily structured, siloed environment. What's On Offer £28,000 - £30,000 salary Hybrid working (2 days onsite) Broad technical exposure across the environment Opportunity to be part of a close-knit, collaborative team If you're looking for a role where you can get stuck in and have real visibility across the IT function, apply or reach out for more information. Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
Apr 07, 2026
Full time
IT Support Engineer (Hybrid) West Yorkshire£28,000 - £30,00010:00 - 18:00 Hybrid (3 days onsite) An opportunity has come up for an IT Support Engineer to join a well-established business within a close-knit internal IT team. This role offers a hands-on environment where you'll support users across the business while also gaining exposure to wider infrastructure and project work. The Role Provide 1st/2nd line support to internal users (circa 300 users) Troubleshoot hardware, software, and user issues Manage and maintain Active Directory (users, permissions, group policy) Support Microsoft 365 / Office 365 environment (Exchange, Teams, SharePoint) Device builds, deployments, and software installs Support Windows Server environments and terminal services Assist with ongoing IT projects and system improvements Tech Environment Active Directory / Group Policy Microsoft 365 (Exchange, Teams, SharePoint) Windows 10/11 & Windows Server Terminal Servers / RDS General networking fundamentals (DNS, DHCP, basic troubleshooting) What They're Looking For Experience in an IT Support / Service Desk / Infrastructure role Strong troubleshooting and problem-solving skills Good communication and ability to work with non-technical users Comfortable working in a hands-on, fast-paced environment Someone who enjoys variety and taking ownership The Environment This is a smaller IT team, so the role is best suited to someone who enjoys being hands-on and involved across multiple areas rather than working in a heavily structured, siloed environment. What's On Offer £28,000 - £30,000 salary Hybrid working (2 days onsite) Broad technical exposure across the environment Opportunity to be part of a close-knit, collaborative team If you're looking for a role where you can get stuck in and have real visibility across the IT function, apply or reach out for more information. Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
2nd Line Engineer - Growing Managed Services Provider London - Hybrid (3 days per week in their office) Paying between £35,000-£38,000, depending on experience. We're working with a fast-growing Managed Services Provider that is expanding its technical support function. They're seeking a skilled and customer-focused 2nd Line Engineer who enjoys tackling varied technical challenges and wants to develop their career within a modern, ambitious MSP. This is an excellent opportunity for someone who thrives in a dynamic environment and wants exposure to new technologies as the business continues to scale. Key Responsibilities Provide high-quality 2nd line support across a broad customer base Troubleshoot and resolve issues within Microsoft 365, Azure, and Windows Server environments Handle escalations from the 1st Line team and take ownership of more complex incidents Support project delivery, migrations, and infrastructure improvements Maintain accurate documentation and contribute to internal knowledge sharing Deliver remote and occasional on-site support when required Required experience: Strong experience with the Microsoft ecosystem, including: Microsoft 365 administration Azure AD / Entra ID Windows Server (2016/2019/2022) Exchange Online, SharePoint Online, Teams Good understanding of networking fundamentals (DNS, DHCP, VPN, firewalls) Experience working within an MSP or multi-customer environment Confident troubleshooting hardware, software, and cloud-based issues Highly Beneficial: Exposure to Google Workspace Experience supporting macOS devices PowerShell or other scripting knowledge Familiarity with RMM/PSA tools London - Hybrid (3 days per week in their office) Paying between £35,000-£38,000, depending on experience. Must be eligible to work in the UK.
Apr 06, 2026
Full time
2nd Line Engineer - Growing Managed Services Provider London - Hybrid (3 days per week in their office) Paying between £35,000-£38,000, depending on experience. We're working with a fast-growing Managed Services Provider that is expanding its technical support function. They're seeking a skilled and customer-focused 2nd Line Engineer who enjoys tackling varied technical challenges and wants to develop their career within a modern, ambitious MSP. This is an excellent opportunity for someone who thrives in a dynamic environment and wants exposure to new technologies as the business continues to scale. Key Responsibilities Provide high-quality 2nd line support across a broad customer base Troubleshoot and resolve issues within Microsoft 365, Azure, and Windows Server environments Handle escalations from the 1st Line team and take ownership of more complex incidents Support project delivery, migrations, and infrastructure improvements Maintain accurate documentation and contribute to internal knowledge sharing Deliver remote and occasional on-site support when required Required experience: Strong experience with the Microsoft ecosystem, including: Microsoft 365 administration Azure AD / Entra ID Windows Server (2016/2019/2022) Exchange Online, SharePoint Online, Teams Good understanding of networking fundamentals (DNS, DHCP, VPN, firewalls) Experience working within an MSP or multi-customer environment Confident troubleshooting hardware, software, and cloud-based issues Highly Beneficial: Exposure to Google Workspace Experience supporting macOS devices PowerShell or other scripting knowledge Familiarity with RMM/PSA tools London - Hybrid (3 days per week in their office) Paying between £35,000-£38,000, depending on experience. Must be eligible to work in the UK.
IT Support Technician Working Hours: 9:00am 5:30pm; Monday Friday Location: Based at our client s office in Shenley (Occasional visits to clients within Hertfordshire, London and Essex); Work from home up to 2 days per week (after probation period) Salary and Benefits: Annual Salary £28,000 £35,000; 20 days holiday plus public holidays; Pension; Health Insurance; Gym Membership options The Company Our client is a Managed Service Provider offering support, consultancy and cloud services. Since 2010, they have become a trusted partner for small and medium businesses focused in London, Hertfordshire and Essex. They are a small technical team where everyone contributes across support, projects and client work. You'll have the opportunity to make a real impact and be valued for your contributions every step of the way. Their Engineers work closely with clients to deliver practical solutions and responsive support. The Role Our client is looking for an IT Support Technician to join their small technical team, taking ownership of support requests and helping deliver projects for their clients. You will work directly with users and take responsibility for troubleshooting problems, supporting Microsoft 365 environments, and ensuring client systems continue running smoothly. Alongside support work, you will also have opportunities to work on projects such as: Microsoft Intune deployments. Security improvements including MFA and Conditional Access. Device lifecycle management and onboarding/offboarding processes. Office and SME network upgrades. As part of a small team, you will gain exposure to a wide range of technologies and have opportunities to develop your skills in Microsoft 365, cloud platforms and endpoint management. The role will occasionally involve visiting client sites across the region, so you must be comfortable interacting with users and representing the company professionally. Key Responsibilities: Taking ownership of support tickets from investigation through to resolution, escalating or collaborating with colleagues where needed. Communicating directly with clients and keeping them informed of progress. Troubleshooting Windows, Microsoft 365 and common business applications. Supporting Microsoft 365 environments including user administration and device management. Basic networking troubleshooting (Wi-Fi issues, DHCP, DNS, connectivity). Supporting onboarding and offboarding processes for client staff. Assisting Senior Engineers with project delivery and system improvements. Occasional out-of-hours project work or emergency call outs, with time off in lieu. Helping test and implement new technologies or services where appropriate. Contributing to internal documentation and knowledge sharing. Required Skills and Experience: Experience in an IT support role (MSP experience beneficial but not required). Good working knowledge of Windows 10 / 11 and common business applications. Experience administering Microsoft 365 users and services. Understanding of basic networking concepts (DHCP, DNS, Wi-Fi troubleshooting). Strong troubleshooting and problem-solving ability. Ability to manage multiple tasks and prioritise support tickets. Clear communication skills and confidence speaking with non-technical users. A methodical and professional approach to resolving issues. Additionally: Own vehicle with valid UK driving license. Commutable distance from our client s offices in Shenley. Personal Attributes: Patient, calm and professional under pressure. Honest, reliable and hardworking. Team-oriented with a willingness to support others. Keen to learn and open to feedback. Strong organisation and time management skills. Adaptable and proactive.
Apr 02, 2026
Full time
IT Support Technician Working Hours: 9:00am 5:30pm; Monday Friday Location: Based at our client s office in Shenley (Occasional visits to clients within Hertfordshire, London and Essex); Work from home up to 2 days per week (after probation period) Salary and Benefits: Annual Salary £28,000 £35,000; 20 days holiday plus public holidays; Pension; Health Insurance; Gym Membership options The Company Our client is a Managed Service Provider offering support, consultancy and cloud services. Since 2010, they have become a trusted partner for small and medium businesses focused in London, Hertfordshire and Essex. They are a small technical team where everyone contributes across support, projects and client work. You'll have the opportunity to make a real impact and be valued for your contributions every step of the way. Their Engineers work closely with clients to deliver practical solutions and responsive support. The Role Our client is looking for an IT Support Technician to join their small technical team, taking ownership of support requests and helping deliver projects for their clients. You will work directly with users and take responsibility for troubleshooting problems, supporting Microsoft 365 environments, and ensuring client systems continue running smoothly. Alongside support work, you will also have opportunities to work on projects such as: Microsoft Intune deployments. Security improvements including MFA and Conditional Access. Device lifecycle management and onboarding/offboarding processes. Office and SME network upgrades. As part of a small team, you will gain exposure to a wide range of technologies and have opportunities to develop your skills in Microsoft 365, cloud platforms and endpoint management. The role will occasionally involve visiting client sites across the region, so you must be comfortable interacting with users and representing the company professionally. Key Responsibilities: Taking ownership of support tickets from investigation through to resolution, escalating or collaborating with colleagues where needed. Communicating directly with clients and keeping them informed of progress. Troubleshooting Windows, Microsoft 365 and common business applications. Supporting Microsoft 365 environments including user administration and device management. Basic networking troubleshooting (Wi-Fi issues, DHCP, DNS, connectivity). Supporting onboarding and offboarding processes for client staff. Assisting Senior Engineers with project delivery and system improvements. Occasional out-of-hours project work or emergency call outs, with time off in lieu. Helping test and implement new technologies or services where appropriate. Contributing to internal documentation and knowledge sharing. Required Skills and Experience: Experience in an IT support role (MSP experience beneficial but not required). Good working knowledge of Windows 10 / 11 and common business applications. Experience administering Microsoft 365 users and services. Understanding of basic networking concepts (DHCP, DNS, Wi-Fi troubleshooting). Strong troubleshooting and problem-solving ability. Ability to manage multiple tasks and prioritise support tickets. Clear communication skills and confidence speaking with non-technical users. A methodical and professional approach to resolving issues. Additionally: Own vehicle with valid UK driving license. Commutable distance from our client s offices in Shenley. Personal Attributes: Patient, calm and professional under pressure. Honest, reliable and hardworking. Team-oriented with a willingness to support others. Keen to learn and open to feedback. Strong organisation and time management skills. Adaptable and proactive.
Get Staffed Online Recruitment Limited
Melton Mowbray, Leicestershire
IT Project Delivery Engineer Melton Mowbray £35,000 £39,000 per annum Our client is excited to be growing their team by offering an additional role as an IT Project Delivery Engineer based in Leicestershire. You ll join a friendly and likeminded team of IT professionals to deliver top-notch IT solutions to a diverse portfolio of clients across various sectors. Providing the best level of customer service to their clients and their end users is their biggest focus with anything they do, so your role will focus on owning technical challenges through to completion whilst delivering a positive customer experience, both remotely and on-site (with expenses covered). Plus, you'll collaborate closely with their team on planning and implementing cutting-edge projects. Join our client and make a real impact in shaping the future of IT services. Main responsibilities for the IT Project Delivery Engineer: Perform planning, implementation and management of IT Projects ranging from server deployments, on premises to Microsoft 365 cloud Migrations, phone system deployments and new network installations. Provide escalated end user technical support and assistance both remotely and on-site when required. Configure and support Microsoft 365, Intune, Entra ID, Windows Server and Active Directory Installation, configuration and maintenance of hardware like PC s, Servers, and networking equipment. Educate clients and internal teams on best practices. Record all activities within a PSA and Ticketing system. Develop and maintain existing relationships with a handful of clients. Serve as an escalation point for 1st and 2nd line support escalations. Work with clients to understand their objectives and challenges and proposing solutions. Keep up to date with the latest vendor technologies and best practices. The successful candidate for the role will: Have at least 3 years professional experience within a Managed Services IT environment. Have a wide range of networking knowledge including IP addressing, VLANs, routing and VPN administration. Possess an enthusiastic can-do attitude and be able to independently approach an unfamiliar problem logically, before escalating to other team members with a coherent diagnosis. Have a high degree of people skills and technical competence, with a strong learning aptitude and a confident ability to logically diagnose problems. Have an excellent work ethic with the ability to manage and prioritise your own working time. Be approachable, intelligent, able to remain calm under pressure and have good verbal and written communication skills. Have a general understanding of DNS, telephony systems, and website / email hosting. Be willing to undertake some out of hours work in maintaining client infrastructure where absolutely required. Hold a full UK Driving Licence. Essential Experience: A wide variety of experience resolving and diagnosing Windows issues. Strong familiarity with Microsoft 365 services (examples include Exchange, Intune, Entra ID and SharePoint). Experience administering Microsoft Windows Server as well as Active Directory and Group Policy knowledge. Preferable (but not essential) experience: Webhosting technologies (cPanel / WHM, MySQL). Experience supporting MacOS and MDM solutions. Linux CLI administration. Why Join Our Client: Competitive Salary: £35,000.00 £39,000.00 per year Personal Growth: Vendor-based certified training and progressive development plans Employee Benefits: Included Private healthcare coverage Employer pension contribution 28 days annual leave including bank holidays +1 extra day of annual leave on / around your birthday Company events Discounts and free food options Free on-site parking Fun Culture regular team events, from Go-Karting and Escape Rooms to social dinners Supplemental Information Work Schedule: 8:30am 5pm, Monday to Friday Location Requirements: Ability to commute to Melton Mowbray, LE13 0RQ Education: GCSE or equivalent required Licence: Full UK Driving Licence required So, if you think you have what it takes to be involved in a very diverse IT company, where no two days are ever the same, please send our client your CV they look forward to meeting you!
Apr 02, 2026
Full time
IT Project Delivery Engineer Melton Mowbray £35,000 £39,000 per annum Our client is excited to be growing their team by offering an additional role as an IT Project Delivery Engineer based in Leicestershire. You ll join a friendly and likeminded team of IT professionals to deliver top-notch IT solutions to a diverse portfolio of clients across various sectors. Providing the best level of customer service to their clients and their end users is their biggest focus with anything they do, so your role will focus on owning technical challenges through to completion whilst delivering a positive customer experience, both remotely and on-site (with expenses covered). Plus, you'll collaborate closely with their team on planning and implementing cutting-edge projects. Join our client and make a real impact in shaping the future of IT services. Main responsibilities for the IT Project Delivery Engineer: Perform planning, implementation and management of IT Projects ranging from server deployments, on premises to Microsoft 365 cloud Migrations, phone system deployments and new network installations. Provide escalated end user technical support and assistance both remotely and on-site when required. Configure and support Microsoft 365, Intune, Entra ID, Windows Server and Active Directory Installation, configuration and maintenance of hardware like PC s, Servers, and networking equipment. Educate clients and internal teams on best practices. Record all activities within a PSA and Ticketing system. Develop and maintain existing relationships with a handful of clients. Serve as an escalation point for 1st and 2nd line support escalations. Work with clients to understand their objectives and challenges and proposing solutions. Keep up to date with the latest vendor technologies and best practices. The successful candidate for the role will: Have at least 3 years professional experience within a Managed Services IT environment. Have a wide range of networking knowledge including IP addressing, VLANs, routing and VPN administration. Possess an enthusiastic can-do attitude and be able to independently approach an unfamiliar problem logically, before escalating to other team members with a coherent diagnosis. Have a high degree of people skills and technical competence, with a strong learning aptitude and a confident ability to logically diagnose problems. Have an excellent work ethic with the ability to manage and prioritise your own working time. Be approachable, intelligent, able to remain calm under pressure and have good verbal and written communication skills. Have a general understanding of DNS, telephony systems, and website / email hosting. Be willing to undertake some out of hours work in maintaining client infrastructure where absolutely required. Hold a full UK Driving Licence. Essential Experience: A wide variety of experience resolving and diagnosing Windows issues. Strong familiarity with Microsoft 365 services (examples include Exchange, Intune, Entra ID and SharePoint). Experience administering Microsoft Windows Server as well as Active Directory and Group Policy knowledge. Preferable (but not essential) experience: Webhosting technologies (cPanel / WHM, MySQL). Experience supporting MacOS and MDM solutions. Linux CLI administration. Why Join Our Client: Competitive Salary: £35,000.00 £39,000.00 per year Personal Growth: Vendor-based certified training and progressive development plans Employee Benefits: Included Private healthcare coverage Employer pension contribution 28 days annual leave including bank holidays +1 extra day of annual leave on / around your birthday Company events Discounts and free food options Free on-site parking Fun Culture regular team events, from Go-Karting and Escape Rooms to social dinners Supplemental Information Work Schedule: 8:30am 5pm, Monday to Friday Location Requirements: Ability to commute to Melton Mowbray, LE13 0RQ Education: GCSE or equivalent required Licence: Full UK Driving Licence required So, if you think you have what it takes to be involved in a very diverse IT company, where no two days are ever the same, please send our client your CV they look forward to meeting you!
Lead Platform Engineer £100,000 - £120,000 Hybrid (London) The Mission Cut dev-to-production lead time with seamless CI/CD and preview environments Design "Golden Path" workflows so engineers ship features, not config files Auto-scale GCP infrastructure to handle Black Friday and January travel peaks Champion SRE practices - define SLOs and error budgets for the booking flow Architect data-sync pipelines with GDPR-compliant PII masking for dev environments Operationalise Vertex AI and Redis to power personalised search and dynamic pricing The Tech Stack We'll consider strong candidates from AWS or Azure backgrounds - GCP is where you'll operate. The must-haves are: Kubernetes (GKE) Docker Terraform PHP (Symfony/Drupal) JavaScript Go Cloud SQL/MySQL Redis Nginx Cloud Load Balancing Varnish CDNs Cloudflare Bonus: GCP, BigQuery, Apigee, Vertex AI About You Proven leadership of Platform, DevOps, or SRE teams in high-volume e-commerce, travel, or fintech Deep Kubernetes and container orchestration experience with PHP/React workloads Strong cloud fundamentals (IAM, VPCs, networking) - transferable from AWS or Azure to GCP Scripting fluency in Bash, Python, or Go Experience managing high-traffic SQL databases and Redis caching strategies A track record of data anonymisation workflows and dev-environment seeding What We Offer £100,000 - £120,000 salary Hybrid working (minimum 3 days in our London office) with flexible hours Enhanced pension plan & life and critical illness insurance Medicash health plan Season ticket loan & cycle scheme Supplier social events Dog-friendly office Interested? Apply here. We'd love to hear from you.
Apr 02, 2026
Full time
Lead Platform Engineer £100,000 - £120,000 Hybrid (London) The Mission Cut dev-to-production lead time with seamless CI/CD and preview environments Design "Golden Path" workflows so engineers ship features, not config files Auto-scale GCP infrastructure to handle Black Friday and January travel peaks Champion SRE practices - define SLOs and error budgets for the booking flow Architect data-sync pipelines with GDPR-compliant PII masking for dev environments Operationalise Vertex AI and Redis to power personalised search and dynamic pricing The Tech Stack We'll consider strong candidates from AWS or Azure backgrounds - GCP is where you'll operate. The must-haves are: Kubernetes (GKE) Docker Terraform PHP (Symfony/Drupal) JavaScript Go Cloud SQL/MySQL Redis Nginx Cloud Load Balancing Varnish CDNs Cloudflare Bonus: GCP, BigQuery, Apigee, Vertex AI About You Proven leadership of Platform, DevOps, or SRE teams in high-volume e-commerce, travel, or fintech Deep Kubernetes and container orchestration experience with PHP/React workloads Strong cloud fundamentals (IAM, VPCs, networking) - transferable from AWS or Azure to GCP Scripting fluency in Bash, Python, or Go Experience managing high-traffic SQL databases and Redis caching strategies A track record of data anonymisation workflows and dev-environment seeding What We Offer £100,000 - £120,000 salary Hybrid working (minimum 3 days in our London office) with flexible hours Enhanced pension plan & life and critical illness insurance Medicash health plan Season ticket loan & cycle scheme Supplier social events Dog-friendly office Interested? Apply here. We'd love to hear from you.
Senior Infrastructure Engineer Central London - hybrid working Up to £80,000 PA A well-established, growing business is seeking an experienced Senior IT Infrastructure Engineer to support both core infrastructure and M&A projects. This is a critical role during a period of ambitious expansion, including multiple acquisitions and integration of new sites. You will ensure seamless IT operations, business continuity and secure, resilient infrastructure across offices and acquired businesses. Key Responsibilities: Lead the assessment, integration and consolidation of IT environments during mergers and acquisitions Manage core office and site networks, including LAN/WAN, VPNs, IP addressing and firewall operations (FortiGate) Conduct audits of IT infrastructure, cloud environments (Azure, AWS) and enterprise applications (ERP, CRM) Plan and execute migrations, including tenant-to-tenant Microsoft 365 and Active Directory consolidations Collaborate with managed service providers and internal teams to maintain high availability, security and compliance Support business continuity through proactive monitoring, incident management and disaster recovery planning Mentor and provide technical guidance to team members and act as an escalation point for complex issues Essential Skills & Experience: Strong expertise in Azure, Microsoft 365, Windows Server and hybrid cloud environments Networking: TCP/IP, DHCP, DNS, routing, switching, VPNs, firewall configuration; CCNA/CCNP preferred Active Directory and identity management, including multi-forest consolidations Scripting and automation (PowerShell, Python) and Infrastructure as Code (Terraform/ARM templates) Experience with enterprise applications (ERP, CRM) and M&A IT integration projects Knowledge of security frameworks and compliance requirements (GDPR, ISO 27001) Ideally have previous M&A IT integration experience and rapid site deployment. Familiarity with monitoring tools (Azure Monitor, SolarWinds) and SOC collaboration. Working hours are Monday - Friday, 09:00 - 17:00. Initially 4 days per week onsite, dropping to 3 after 3 months.
Apr 02, 2026
Full time
Senior Infrastructure Engineer Central London - hybrid working Up to £80,000 PA A well-established, growing business is seeking an experienced Senior IT Infrastructure Engineer to support both core infrastructure and M&A projects. This is a critical role during a period of ambitious expansion, including multiple acquisitions and integration of new sites. You will ensure seamless IT operations, business continuity and secure, resilient infrastructure across offices and acquired businesses. Key Responsibilities: Lead the assessment, integration and consolidation of IT environments during mergers and acquisitions Manage core office and site networks, including LAN/WAN, VPNs, IP addressing and firewall operations (FortiGate) Conduct audits of IT infrastructure, cloud environments (Azure, AWS) and enterprise applications (ERP, CRM) Plan and execute migrations, including tenant-to-tenant Microsoft 365 and Active Directory consolidations Collaborate with managed service providers and internal teams to maintain high availability, security and compliance Support business continuity through proactive monitoring, incident management and disaster recovery planning Mentor and provide technical guidance to team members and act as an escalation point for complex issues Essential Skills & Experience: Strong expertise in Azure, Microsoft 365, Windows Server and hybrid cloud environments Networking: TCP/IP, DHCP, DNS, routing, switching, VPNs, firewall configuration; CCNA/CCNP preferred Active Directory and identity management, including multi-forest consolidations Scripting and automation (PowerShell, Python) and Infrastructure as Code (Terraform/ARM templates) Experience with enterprise applications (ERP, CRM) and M&A IT integration projects Knowledge of security frameworks and compliance requirements (GDPR, ISO 27001) Ideally have previous M&A IT integration experience and rapid site deployment. Familiarity with monitoring tools (Azure Monitor, SolarWinds) and SOC collaboration. Working hours are Monday - Friday, 09:00 - 17:00. Initially 4 days per week onsite, dropping to 3 after 3 months.
Job Title: 2nd Line Support Team Leader Location: Near Richmond, London (On-site) Salary: £40,000 - £45,000 About the Role We are seeking a highly motivated and versatile IT professional to join our client in South West London. This role combines hands-on 2nd Line Support with team leadership and project coordination responsibilities within a fast-paced Managed Service Provider. You will play a key role in supporting clients, delivering IT projects, and leading a small team of engineers to ensure high-quality service delivery. Key Responsibilities Provide advanced technical support for escalated issues across desktop, server, and network environments Troubleshoot and resolve incidents related to Microsoft technologies, networking, and cloud services Manage and maintain client infrastructure, including patching, monitoring, and upgrades Allocate tickets and manage workloads to meet SLAs Drive best practices, service improvements, and process adherence Act as a key escalation point and ensure high levels of customer satisfaction Assist in planning and delivering IT projects Coordinate internal resources and track project progress Maintain project documentation and communicate updates to stakeholders Required Skills & Experience Proven experience in a 2nd Line Support role within an MSP environment (essential) Previous experience leading or mentoring a team Strong troubleshooting skills across: Windows Server & Desktop OS Microsoft 365 / Azure Active Directory & Group Policy Networking (DNS, DHCP, VPNs, firewalls) Experience supporting multiple clients in a fast-paced environment Solid understanding of ITIL principles and ticketing systems Desirable Skills Experience with project delivery or coordination Relevant certifications (e.g. Microsoft, CompTIA, ITIL) Exposure to cybersecurity tools and best practices
Apr 01, 2026
Full time
Job Title: 2nd Line Support Team Leader Location: Near Richmond, London (On-site) Salary: £40,000 - £45,000 About the Role We are seeking a highly motivated and versatile IT professional to join our client in South West London. This role combines hands-on 2nd Line Support with team leadership and project coordination responsibilities within a fast-paced Managed Service Provider. You will play a key role in supporting clients, delivering IT projects, and leading a small team of engineers to ensure high-quality service delivery. Key Responsibilities Provide advanced technical support for escalated issues across desktop, server, and network environments Troubleshoot and resolve incidents related to Microsoft technologies, networking, and cloud services Manage and maintain client infrastructure, including patching, monitoring, and upgrades Allocate tickets and manage workloads to meet SLAs Drive best practices, service improvements, and process adherence Act as a key escalation point and ensure high levels of customer satisfaction Assist in planning and delivering IT projects Coordinate internal resources and track project progress Maintain project documentation and communicate updates to stakeholders Required Skills & Experience Proven experience in a 2nd Line Support role within an MSP environment (essential) Previous experience leading or mentoring a team Strong troubleshooting skills across: Windows Server & Desktop OS Microsoft 365 / Azure Active Directory & Group Policy Networking (DNS, DHCP, VPNs, firewalls) Experience supporting multiple clients in a fast-paced environment Solid understanding of ITIL principles and ticketing systems Desirable Skills Experience with project delivery or coordination Relevant certifications (e.g. Microsoft, CompTIA, ITIL) Exposure to cybersecurity tools and best practices
Senior IT Infrastructure Engineer Annual Salary: £45,000 Location: Abingdon We are seeking a Senior IT Infrastructure Engineer to work for our client based in Abingdon - This role involves the implementation and ongoing management of their IT infrastructure across both on-premises and Azure cloud environments. The ideal candidate will be a proactive professional capable of leading projects from concept to completion and ensuring the delivery of robust, secure, and scalable infrastructure solutions. Day-to-day of the role: Implement and maintain hybrid infrastructure solutions (Azure + on-prem) that meet performance, security, and compliance requirements. Manage and optimise Windows Server, SQL Server, and Azure environments including Virtual Machines, Networking, Storage, Backup, and Monitoring. Maintain and secure Active Directory, Group Policy, DNS, DHCP, and Azure AD (Entra ID) synchronisation. Ensure high availability and resilience across all servers, networks, and databases supporting business-critical applications. Deliver advanced troubleshooting and root cause analysis for complex infrastructure issues. Proactively identify opportunities for improvement, automation, and optimisation across all infrastructure areas. Maintain alignment with Cyber Essentials Plus & GDPR, implement and manage endpoint protection, patch management, and vulnerability remediation. Ensure data protection and system continuity through effective backup, disaster recovery, and business continuity planning. Automate deployment and maintenance tasks using PowerShell, Azure Automation, or equivalent tools. Maintain infrastructure observability through tools and optimise cost, performance, and utilisation of Azure and on-prem resources. Required Skills & Qualifications: 10+ years hands-on experience in IT infrastructure roles, with at least 5 years in a senior or lead capacity. Strong expertise in Microsoft Azure IaaS & PaaS, Active Directory, Group Policy, DNS, DHCP, Windows Server , and SQL Server administration. Deep understanding of LAN/WAN design, VLANs, VPNs, routing, switching, and firewall management. Experience with Microsoft 365, Intune, and Endpoint Manager. Advanced PowerShell scripting and automation skills. Proven experience managing secure environments aligned with Cyber Essentials Plus or ISO 27001. Ability to work independently, prioritise effectively, and deliver projects to completion with minimal supervision. Degree in Computer Science, Information Technology, or equivalent experience. Desirable certifications include Microsoft Certified: Azure Administrator Associate (AZ-104) or Azure Solutions Architect Expert (AZ-305), MCSE, CompTIA Network+, ITIL Foundation. If you are interested in this position please apply online or for more information please contact me on
Apr 01, 2026
Full time
Senior IT Infrastructure Engineer Annual Salary: £45,000 Location: Abingdon We are seeking a Senior IT Infrastructure Engineer to work for our client based in Abingdon - This role involves the implementation and ongoing management of their IT infrastructure across both on-premises and Azure cloud environments. The ideal candidate will be a proactive professional capable of leading projects from concept to completion and ensuring the delivery of robust, secure, and scalable infrastructure solutions. Day-to-day of the role: Implement and maintain hybrid infrastructure solutions (Azure + on-prem) that meet performance, security, and compliance requirements. Manage and optimise Windows Server, SQL Server, and Azure environments including Virtual Machines, Networking, Storage, Backup, and Monitoring. Maintain and secure Active Directory, Group Policy, DNS, DHCP, and Azure AD (Entra ID) synchronisation. Ensure high availability and resilience across all servers, networks, and databases supporting business-critical applications. Deliver advanced troubleshooting and root cause analysis for complex infrastructure issues. Proactively identify opportunities for improvement, automation, and optimisation across all infrastructure areas. Maintain alignment with Cyber Essentials Plus & GDPR, implement and manage endpoint protection, patch management, and vulnerability remediation. Ensure data protection and system continuity through effective backup, disaster recovery, and business continuity planning. Automate deployment and maintenance tasks using PowerShell, Azure Automation, or equivalent tools. Maintain infrastructure observability through tools and optimise cost, performance, and utilisation of Azure and on-prem resources. Required Skills & Qualifications: 10+ years hands-on experience in IT infrastructure roles, with at least 5 years in a senior or lead capacity. Strong expertise in Microsoft Azure IaaS & PaaS, Active Directory, Group Policy, DNS, DHCP, Windows Server , and SQL Server administration. Deep understanding of LAN/WAN design, VLANs, VPNs, routing, switching, and firewall management. Experience with Microsoft 365, Intune, and Endpoint Manager. Advanced PowerShell scripting and automation skills. Proven experience managing secure environments aligned with Cyber Essentials Plus or ISO 27001. Ability to work independently, prioritise effectively, and deliver projects to completion with minimal supervision. Degree in Computer Science, Information Technology, or equivalent experience. Desirable certifications include Microsoft Certified: Azure Administrator Associate (AZ-104) or Azure Solutions Architect Expert (AZ-305), MCSE, CompTIA Network+, ITIL Foundation. If you are interested in this position please apply online or for more information please contact me on
IT Infrastructure Engineer Hybrid / Multi-site - Competitive Salary + Benefits We're supporting a market-leading organisation seeking an experienced IT Infrastructure Engineer to support and enhance a complex, global IT environment. Role Overview You'll work closely with the IT Infrastructure Manager to maintain and improve servers, networks, and virtual platforms, while providing 3rd line support across the business. Key Responsibilities Maintain and optimise IT infrastructure performance and security Manage virtual environments (VMware, Hyper-V, Azure) Support core systems: Active Directory, DNS, DHCP, O365 Maintain servers, networks, backups, and disaster recovery Deliver infrastructure projects Provide 3rd Line Support Key Skills Windows Server VMware, Hyper-V, Azure Microsoft 365 (Exchange, Teams, SharePoint, Intune) Networking (TCP/IP, VLANs, firewalls, switches) PowerShell & SQL Server Backup and SAN technologies Desirable Cisco / FortiGate / WatchGuard, Veeam, ISO27001, security & system monitoring tools About You Strong communicator, organised, proactive, and comfortable working independently or in a team.
Apr 01, 2026
Full time
IT Infrastructure Engineer Hybrid / Multi-site - Competitive Salary + Benefits We're supporting a market-leading organisation seeking an experienced IT Infrastructure Engineer to support and enhance a complex, global IT environment. Role Overview You'll work closely with the IT Infrastructure Manager to maintain and improve servers, networks, and virtual platforms, while providing 3rd line support across the business. Key Responsibilities Maintain and optimise IT infrastructure performance and security Manage virtual environments (VMware, Hyper-V, Azure) Support core systems: Active Directory, DNS, DHCP, O365 Maintain servers, networks, backups, and disaster recovery Deliver infrastructure projects Provide 3rd Line Support Key Skills Windows Server VMware, Hyper-V, Azure Microsoft 365 (Exchange, Teams, SharePoint, Intune) Networking (TCP/IP, VLANs, firewalls, switches) PowerShell & SQL Server Backup and SAN technologies Desirable Cisco / FortiGate / WatchGuard, Veeam, ISO27001, security & system monitoring tools About You Strong communicator, organised, proactive, and comfortable working independently or in a team.
Senior Infrastructure Engineer/Infrastructure Consultant Manchester / Hybrid (1 day on-site every 2 weeks)£37K - £65K A Senior Infrastructure Engineer / Infrastructure Consultant is required for our client based in Manchester. This role is perfect for someone who thrives in a dynamic project-delivery environment, enjoys variety, and can turn their hand to a broad range of technologies across Azure, M365, SaaS, and on-prem infrastructure. You'll be involved in multiple concurrent projects, delivering modern cloud solutions while also supporting and transforming a sizeable legacy estate. The organisation is operating in a genuinely hybrid environment for the next 5 years, so you'll work across Azure, SaaS platforms, and traditional on-prem technologies, making this an ideal role for someone who enjoys end-to-end ownership and technical breadth. The ideal candidate will be a strong all-rounder, comfortable picking up new technologies and running with a challenge, will thrive here. If you're an experienced Infrastructure Engineer, Consultant, or 3rd Line Engineer looking to work on high-impact projects and broaden your cloud skills, this is a fantastic opportunity. Responsibilities: Delivering end-to-end infrastructure projects across Azure, M365, SaaS, and on-prem/hybrid environments. Leading and contributing to multiple technical projects simultaneously. Implementing improvements, migrations, upgrades, and modernisation initiatives. Working closely with architects, project managers, and engineering teams to ensure successful delivery. Producing documentation such as implementation plans, technical designs, handover materials, and support guides. Acting as a go-to technical resource across infrastructure, networking, virtualisation, identity, and cloud services. Enhancing automation and improving operational efficiency (PowerShell, scripting, IaC desirable but not essential). Driving continuous improvement in reliability, security, performance, and best practice. Experience Required: Strong background delivering infrastructure solutions within hybrid environments. Good exposure across core infrastructure technologies such as Windows Server, VMware, AD, DNS, DHCP, networking, enterprise hardware, and firewalls. Experience delivering or supporting Azure or M365 solutions. Comfortable juggling multiple projects, adapting quickly, and working autonomously. Excellent troubleshooting skills and the ability to pick up new tools and technologies quickly. Strong communication and documentation abilities, with confidence working with a wide range of stakeholders. Desirable: Experience with infrastructure-as-code, automation, or scripting (PowerShell, Bicep, Python). Exposure to SaaS platforms and modern cloud-first services. Microsoft certifications (Azure Administrator, Azure Solutions Architect, M365), or other relevant industry credentials (VMware, Cisco, Palo Alto, HPE).
Apr 01, 2026
Full time
Senior Infrastructure Engineer/Infrastructure Consultant Manchester / Hybrid (1 day on-site every 2 weeks)£37K - £65K A Senior Infrastructure Engineer / Infrastructure Consultant is required for our client based in Manchester. This role is perfect for someone who thrives in a dynamic project-delivery environment, enjoys variety, and can turn their hand to a broad range of technologies across Azure, M365, SaaS, and on-prem infrastructure. You'll be involved in multiple concurrent projects, delivering modern cloud solutions while also supporting and transforming a sizeable legacy estate. The organisation is operating in a genuinely hybrid environment for the next 5 years, so you'll work across Azure, SaaS platforms, and traditional on-prem technologies, making this an ideal role for someone who enjoys end-to-end ownership and technical breadth. The ideal candidate will be a strong all-rounder, comfortable picking up new technologies and running with a challenge, will thrive here. If you're an experienced Infrastructure Engineer, Consultant, or 3rd Line Engineer looking to work on high-impact projects and broaden your cloud skills, this is a fantastic opportunity. Responsibilities: Delivering end-to-end infrastructure projects across Azure, M365, SaaS, and on-prem/hybrid environments. Leading and contributing to multiple technical projects simultaneously. Implementing improvements, migrations, upgrades, and modernisation initiatives. Working closely with architects, project managers, and engineering teams to ensure successful delivery. Producing documentation such as implementation plans, technical designs, handover materials, and support guides. Acting as a go-to technical resource across infrastructure, networking, virtualisation, identity, and cloud services. Enhancing automation and improving operational efficiency (PowerShell, scripting, IaC desirable but not essential). Driving continuous improvement in reliability, security, performance, and best practice. Experience Required: Strong background delivering infrastructure solutions within hybrid environments. Good exposure across core infrastructure technologies such as Windows Server, VMware, AD, DNS, DHCP, networking, enterprise hardware, and firewalls. Experience delivering or supporting Azure or M365 solutions. Comfortable juggling multiple projects, adapting quickly, and working autonomously. Excellent troubleshooting skills and the ability to pick up new tools and technologies quickly. Strong communication and documentation abilities, with confidence working with a wide range of stakeholders. Desirable: Experience with infrastructure-as-code, automation, or scripting (PowerShell, Bicep, Python). Exposure to SaaS platforms and modern cloud-first services. Microsoft certifications (Azure Administrator, Azure Solutions Architect, M365), or other relevant industry credentials (VMware, Cisco, Palo Alto, HPE).
IT Support Analyst - Financial Services. Our client, a well-established financial company, is seeking an experienced IT Support Analyst to join their internal IT team. This is a client-side role, providing critical technical support and contributing to the smooth operation of the company's IT infrastructure. Key Responsibilities Provide 2nd line remote and on-site support to employees across the organisation. Act as an escalation point for the IT Service Desk, resolving complex technical issues efficiently. Support IT infrastructure projects, system upgrades, and technology deployments. Troubleshoot issues across Microsoft 365, Azure AD, Windows Server, networking, and endpoint environments. Collaborate with senior engineers and external vendors where required. Maintain accurate documentation and communicate clearly with internal stakeholders. Identify opportunities to improve IT processes and service delivery. Essential Skills & Experience 1-2+ years' experience in IT support, ideally within a corporate or financial environment. Strong experience with Microsoft 365, Intune, and Azure AD. Solid understanding of Windows Server, Active Directory, and Group Policy. Good grasp of networking fundamentals - VLANs, VPNs, DNS, DHCP, firewalls. Excellent communication and customer service skills. Full UK driving licence and willingness to travel to company sites if required. Desirable Experience with ITSM, RMM, or PSA tools. Understanding of Cyber Essentials, ISO 27001, and IT security best practices. Relevant certifications such as CompTIA Network+, Microsoft 365 Fundamentals, or equivalent. The Ideal Candidate Technically strong and pragmatic, with a problem-solving mindset. Calm, methodical, and dependable under pressure. Confident communicating directly with employees at all levels. Proactive, organised, and able to manage workload independently. A team player with a positive attitude and genuine interest in technology. The Package Competitive salary and benefits package. Opportunities for ongoing training and professional development. Clear career progression within a supportive IT team. Apply Now If you are an experienced IT Support Analyst looking to work directly for a respected financial company and make a tangible impact, we would love to hear from you. IT Support Analyst - Financial Services.
Apr 01, 2026
Full time
IT Support Analyst - Financial Services. Our client, a well-established financial company, is seeking an experienced IT Support Analyst to join their internal IT team. This is a client-side role, providing critical technical support and contributing to the smooth operation of the company's IT infrastructure. Key Responsibilities Provide 2nd line remote and on-site support to employees across the organisation. Act as an escalation point for the IT Service Desk, resolving complex technical issues efficiently. Support IT infrastructure projects, system upgrades, and technology deployments. Troubleshoot issues across Microsoft 365, Azure AD, Windows Server, networking, and endpoint environments. Collaborate with senior engineers and external vendors where required. Maintain accurate documentation and communicate clearly with internal stakeholders. Identify opportunities to improve IT processes and service delivery. Essential Skills & Experience 1-2+ years' experience in IT support, ideally within a corporate or financial environment. Strong experience with Microsoft 365, Intune, and Azure AD. Solid understanding of Windows Server, Active Directory, and Group Policy. Good grasp of networking fundamentals - VLANs, VPNs, DNS, DHCP, firewalls. Excellent communication and customer service skills. Full UK driving licence and willingness to travel to company sites if required. Desirable Experience with ITSM, RMM, or PSA tools. Understanding of Cyber Essentials, ISO 27001, and IT security best practices. Relevant certifications such as CompTIA Network+, Microsoft 365 Fundamentals, or equivalent. The Ideal Candidate Technically strong and pragmatic, with a problem-solving mindset. Calm, methodical, and dependable under pressure. Confident communicating directly with employees at all levels. Proactive, organised, and able to manage workload independently. A team player with a positive attitude and genuine interest in technology. The Package Competitive salary and benefits package. Opportunities for ongoing training and professional development. Clear career progression within a supportive IT team. Apply Now If you are an experienced IT Support Analyst looking to work directly for a respected financial company and make a tangible impact, we would love to hear from you. IT Support Analyst - Financial Services.
