Technical Skills: Deep knowledge of networking fundamentals: routing, switching, subnetting, VLANs, STP, VTP, TCP/IP, DNS, DHCP. Proven experience in network design and implementation, including resilient topologies and SD-WAN solutions. Hands-on experience with major networking platforms such as Cisco, Arista, and Palo Alto click apply for full job details
Nov 22, 2025
Contractor
Technical Skills: Deep knowledge of networking fundamentals: routing, switching, subnetting, VLANs, STP, VTP, TCP/IP, DNS, DHCP. Proven experience in network design and implementation, including resilient topologies and SD-WAN solutions. Hands-on experience with major networking platforms such as Cisco, Arista, and Palo Alto click apply for full job details
The successful candidate will be a key member of the Real Time Architecture team with responsibility for the technical architectural design and implementations within Real Time Core, Distribution and Managed Data Services on and off-prem global deployments. Key knowledge and understanding for the design, operation and limits of the current environment will be paramount to the successful evolution as part of a multi-year Programme into a next generation platform. OUR PEOPLE: People are at the heart of what we do and drive the success of our business. Our values of Integrity, Partnership, Excellence and Change shape how we think, how we do things and how we help our people fulfil their potential. We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and rewarding experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential. We know that real personal growth cannot be achieved by simply climbing a career ladder - which is why we encourage and enable a wealth of avenues and interesting opportunities for everyone to broaden and deepen their skills and expertise. As a global organisation spanning 65 countries and one rooted in a culture of growth, opportunity, diversity and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with meaningful careers. Role profile: The London Stock Exchange Group's Data and Analytics division provides high quality financial data to hundreds of thousands of customers around the world. The Real Time platform provides our customers with financial market data that is sourced from over 550 real time venues across the world. The platform's engineering function has responsibility for the development and growth of the technology solution that supports the platform, noting specific engineering challenges pertaining to its complexity, geographic distribution, and scale. The architecture team that supports this platform has responsibility for the high-level design, technology strategy and governance of this platform, and assures its reliability, scalability, extensibility, and sustainability. The responsibilities of a Real-Time architect within the team are summarised below. ROLE SUMMARY: Define and deliver our technology strategy to meet our customers' requirements. High level design and definition of a global technology platform that must hit well defined SLA's and targets to assure resiliency and low latency delivery of real time market data collaborate with business and product teams to translate high-level requirements into an executable design. Communicate effectively and professionally with internal customers, management and peers across the globe. Develop a broad knowledge of LSEG business strategies and our product portfolio. Innovate on new and improved uses of technology to meet business objectives. Understand the impact of new technologies and their technical impacts to supported systems. Collaborate with peers, architects and managers to understand strategy and how best to operationalize it across our cloud and on-prem environments. Knowledge of Multicast data traffic management, arbitration and message queueing Real Time Distribution Systems (RTDS) Operational knowledge for DACS, ADH & ADS components WHAT YOU'LL BE DOING: Responsible for the key areas in the global design standards, governance, buildout & automation for Real-Time Managed Distribution Services (RTMDS) public Cloud deployment by delivering Full Tick to these public cloud environments, systems integration, corporate and custom monitoring, asset and automation systems, etc Work closely with key partners in the Real Time Architecture team Responsible for feature rollout for Testing as a Service public Cloud deployments Provide support for our internal Real Time Traffic Management System (TMS) as and when required Provide project implementation support during business and occasionally off business hours Create and update design and associated technical reference documentation Provide recommendations to the manager of the Architecture team to define / refine practices to meet team's objectives Train/Coach/mentor others in the Architecture team or partners WHAT YOU'LL BRING: Experience of designing large scale compute infrastructure-based applications Exchange feed connectivity Networking technologies, especially IP Multicast, IGMPv3, PIM/SSM WAN, LAN, SDN, DNS, TCP/IP Cloud native, cloud enabling and cloud adjacent technologies, including large-scale Kubernetes architecture and design, SR-IOV, eBPF, containerisation, container network interfaces. Large scale, highly distributed application design. How to optimize NIC, OS, BIOS and applications for low latency. Compute infrastructure especially HPE Proliant, HPE Synergy, Dell PowerEdge STEM degree or equivalent qualification Network vendor qualification such as CCNA Cloud vendor qualifications such as AWS or Azure Certified Solutions Architect. WHAT YOU'LL GET IN RETURN: This is a fantastic opportunity to be a very key player in a multi-year program to deliver the next generation of Market Data platform for LSEG customers globally, both internal and externally, working with various team members and vendors to ensure our deliveries are achieved or exceeded. LSEG prides itself on meeting delivery expectations and by doing so means you will gain the respect and reward, as well as great personal achievement and development within a leading organization. In order to be flexible and realizing the requirements to work with diverse teams, this role is offered as Digital First to allow you to make best use of your time. LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It's how we've contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services - and our open-access model - we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity. LSEG is headquartered in the United Kingdom, with significant operations in 65 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEG's ticker symbol is LSEG.Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.Working with us means that you will
Nov 21, 2025
Full time
The successful candidate will be a key member of the Real Time Architecture team with responsibility for the technical architectural design and implementations within Real Time Core, Distribution and Managed Data Services on and off-prem global deployments. Key knowledge and understanding for the design, operation and limits of the current environment will be paramount to the successful evolution as part of a multi-year Programme into a next generation platform. OUR PEOPLE: People are at the heart of what we do and drive the success of our business. Our values of Integrity, Partnership, Excellence and Change shape how we think, how we do things and how we help our people fulfil their potential. We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and rewarding experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential. We know that real personal growth cannot be achieved by simply climbing a career ladder - which is why we encourage and enable a wealth of avenues and interesting opportunities for everyone to broaden and deepen their skills and expertise. As a global organisation spanning 65 countries and one rooted in a culture of growth, opportunity, diversity and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with meaningful careers. Role profile: The London Stock Exchange Group's Data and Analytics division provides high quality financial data to hundreds of thousands of customers around the world. The Real Time platform provides our customers with financial market data that is sourced from over 550 real time venues across the world. The platform's engineering function has responsibility for the development and growth of the technology solution that supports the platform, noting specific engineering challenges pertaining to its complexity, geographic distribution, and scale. The architecture team that supports this platform has responsibility for the high-level design, technology strategy and governance of this platform, and assures its reliability, scalability, extensibility, and sustainability. The responsibilities of a Real-Time architect within the team are summarised below. ROLE SUMMARY: Define and deliver our technology strategy to meet our customers' requirements. High level design and definition of a global technology platform that must hit well defined SLA's and targets to assure resiliency and low latency delivery of real time market data collaborate with business and product teams to translate high-level requirements into an executable design. Communicate effectively and professionally with internal customers, management and peers across the globe. Develop a broad knowledge of LSEG business strategies and our product portfolio. Innovate on new and improved uses of technology to meet business objectives. Understand the impact of new technologies and their technical impacts to supported systems. Collaborate with peers, architects and managers to understand strategy and how best to operationalize it across our cloud and on-prem environments. Knowledge of Multicast data traffic management, arbitration and message queueing Real Time Distribution Systems (RTDS) Operational knowledge for DACS, ADH & ADS components WHAT YOU'LL BE DOING: Responsible for the key areas in the global design standards, governance, buildout & automation for Real-Time Managed Distribution Services (RTMDS) public Cloud deployment by delivering Full Tick to these public cloud environments, systems integration, corporate and custom monitoring, asset and automation systems, etc Work closely with key partners in the Real Time Architecture team Responsible for feature rollout for Testing as a Service public Cloud deployments Provide support for our internal Real Time Traffic Management System (TMS) as and when required Provide project implementation support during business and occasionally off business hours Create and update design and associated technical reference documentation Provide recommendations to the manager of the Architecture team to define / refine practices to meet team's objectives Train/Coach/mentor others in the Architecture team or partners WHAT YOU'LL BRING: Experience of designing large scale compute infrastructure-based applications Exchange feed connectivity Networking technologies, especially IP Multicast, IGMPv3, PIM/SSM WAN, LAN, SDN, DNS, TCP/IP Cloud native, cloud enabling and cloud adjacent technologies, including large-scale Kubernetes architecture and design, SR-IOV, eBPF, containerisation, container network interfaces. Large scale, highly distributed application design. How to optimize NIC, OS, BIOS and applications for low latency. Compute infrastructure especially HPE Proliant, HPE Synergy, Dell PowerEdge STEM degree or equivalent qualification Network vendor qualification such as CCNA Cloud vendor qualifications such as AWS or Azure Certified Solutions Architect. WHAT YOU'LL GET IN RETURN: This is a fantastic opportunity to be a very key player in a multi-year program to deliver the next generation of Market Data platform for LSEG customers globally, both internal and externally, working with various team members and vendors to ensure our deliveries are achieved or exceeded. LSEG prides itself on meeting delivery expectations and by doing so means you will gain the respect and reward, as well as great personal achievement and development within a leading organization. In order to be flexible and realizing the requirements to work with diverse teams, this role is offered as Digital First to allow you to make best use of your time. LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It's how we've contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services - and our open-access model - we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity. LSEG is headquartered in the United Kingdom, with significant operations in 65 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEG's ticker symbol is LSEG.Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.Working with us means that you will
Senior Nuclear Safety Engineer page is loaded Senior Nuclear Safety Engineerlocations: GB.Glasgow.2 Atlantic Square York Street: GB.Newcastle upon Tyne.Albany Court: GB.London.Nova North: GB.Bristol.The Hub: GB.Silchester.Easter Parktime type: Full timeposted on: Posted Yesterdayjob requisition id: R-135071 Job Description Shaping a smarter, more agile world. You might know us for the great work we do across our wide variety of projects. We're proud to say it's thanks to our people's diversity of thought, expertise and knowledge. And when you join us, you'll be a part of this genuinely collaborative environment, where everyone's voice is valued and treated equally.We're passionate about what we do, but we don't take ourselves too seriously. Simply put, this a great place to be. So, when it comes to your life outside of work, ask us about our flexible and remote working policies designed to help you get the most out of life.As a Senior Nuclear Safety Engineer in 'Aerospace, Defence, Security and Technology' (ADS&T), you'll play a vital role in shaping your projects. Working alongside talented colleagues across all disciplines, you'll provide safety case leadership, support and delivery. Working closely with clients, you'll be trusted to develop and implement solutions to solve their most complex problems. Your purpose: We want you to help us deliver the most significant defence related programmes across the UK. This is an exciting time within the industry, and AtkinsRéalis This includes the design and construction of new infrastructure, life extensions and upgrades, maintaining ongoing operations, and decommissioning. You will be involved with all aspects of safety case support, including: Shaping the nuclear safety case strategy. Working closely with project partners to ensure a safety informed design. Engaging with stakeholders to facilitate 'Right First Time' delivery (incl. designers, client, site, and regulatory body (e.g. DNSR, ONR . Undertaking safety assessments and safety analysis (e.g. HAZID, HAZOP, FMEA, HAZAN, etc). Producing safety reports and other technical documents (e.g. PSR, PCSR, ALARP reports, etc). Support to Engineering Substantiation activities. Managing/Leading Safety Case activities and teams.Whilst your office base will be in Bristol, Manchester, Silchester or Glasgow, flexibility in work location is a must-from time to time our clients do call on our team to deliver work from their sites. What you can bring: You have a proven track record in safety, ideally within the defence and nuclear domain, or other highly regulated industries. You are ready to make the next step in your career and to join a team that will provide opportunities for growth. You will be hungry to expand your knowledge and experience and, thrive in a stretching but supportive environment. You will enjoy innovating and problem solving. You embrace the digital world and be eager to explore how it can be used in the nuclear safety environment. You like to engage with others, making positive strides to aid others develop and grow. You enjoy explaining complex ideas, helping people to 'get it', and then watch them go on and achieve more. You are approachable and can easily build and develop relationships and networks. Honours Degree (or equivalent) in physics, mechanical engineering, or closely related discipline (2:1 minimum). Chartered (or working towards Chartership status). Technical practitioner in the Nuclear/Defence domains, able to demonstrate good engineering judgement with experience in applying fundamental engineering principles.Within ADS&T, we have signed the "Women in Defence" and "Women in Aviation and Aerospace" charters. These pledges include providing opportunities for women to succeed at all levels. We're also committed to being a Military friendly employer and have been recognised with the Ministry of Defence's (MoD) Gold Employer Recognition Award. Security clearance: This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance. We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves, thrive and develop. To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support staff from different backgrounds. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability. Worker Type Employee Job Type Regular At AtkinsRéalis , we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.
Nov 21, 2025
Full time
Senior Nuclear Safety Engineer page is loaded Senior Nuclear Safety Engineerlocations: GB.Glasgow.2 Atlantic Square York Street: GB.Newcastle upon Tyne.Albany Court: GB.London.Nova North: GB.Bristol.The Hub: GB.Silchester.Easter Parktime type: Full timeposted on: Posted Yesterdayjob requisition id: R-135071 Job Description Shaping a smarter, more agile world. You might know us for the great work we do across our wide variety of projects. We're proud to say it's thanks to our people's diversity of thought, expertise and knowledge. And when you join us, you'll be a part of this genuinely collaborative environment, where everyone's voice is valued and treated equally.We're passionate about what we do, but we don't take ourselves too seriously. Simply put, this a great place to be. So, when it comes to your life outside of work, ask us about our flexible and remote working policies designed to help you get the most out of life.As a Senior Nuclear Safety Engineer in 'Aerospace, Defence, Security and Technology' (ADS&T), you'll play a vital role in shaping your projects. Working alongside talented colleagues across all disciplines, you'll provide safety case leadership, support and delivery. Working closely with clients, you'll be trusted to develop and implement solutions to solve their most complex problems. Your purpose: We want you to help us deliver the most significant defence related programmes across the UK. This is an exciting time within the industry, and AtkinsRéalis This includes the design and construction of new infrastructure, life extensions and upgrades, maintaining ongoing operations, and decommissioning. You will be involved with all aspects of safety case support, including: Shaping the nuclear safety case strategy. Working closely with project partners to ensure a safety informed design. Engaging with stakeholders to facilitate 'Right First Time' delivery (incl. designers, client, site, and regulatory body (e.g. DNSR, ONR . Undertaking safety assessments and safety analysis (e.g. HAZID, HAZOP, FMEA, HAZAN, etc). Producing safety reports and other technical documents (e.g. PSR, PCSR, ALARP reports, etc). Support to Engineering Substantiation activities. Managing/Leading Safety Case activities and teams.Whilst your office base will be in Bristol, Manchester, Silchester or Glasgow, flexibility in work location is a must-from time to time our clients do call on our team to deliver work from their sites. What you can bring: You have a proven track record in safety, ideally within the defence and nuclear domain, or other highly regulated industries. You are ready to make the next step in your career and to join a team that will provide opportunities for growth. You will be hungry to expand your knowledge and experience and, thrive in a stretching but supportive environment. You will enjoy innovating and problem solving. You embrace the digital world and be eager to explore how it can be used in the nuclear safety environment. You like to engage with others, making positive strides to aid others develop and grow. You enjoy explaining complex ideas, helping people to 'get it', and then watch them go on and achieve more. You are approachable and can easily build and develop relationships and networks. Honours Degree (or equivalent) in physics, mechanical engineering, or closely related discipline (2:1 minimum). Chartered (or working towards Chartership status). Technical practitioner in the Nuclear/Defence domains, able to demonstrate good engineering judgement with experience in applying fundamental engineering principles.Within ADS&T, we have signed the "Women in Defence" and "Women in Aviation and Aerospace" charters. These pledges include providing opportunities for women to succeed at all levels. We're also committed to being a Military friendly employer and have been recognised with the Ministry of Defence's (MoD) Gold Employer Recognition Award. Security clearance: This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance. We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves, thrive and develop. To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support staff from different backgrounds. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability. Worker Type Employee Job Type Regular At AtkinsRéalis , we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.
Location: St Ives, Cambridgeshire, PE27 4AA Company Espria is a leading, independent provider of IT Managed Services and Digital Transformation Solutions toUKbusinesses. Our principal aim is to offer unparalleled service alongside a broad range of sustainable, digital solutions to meet our customers' needs. At Espria, we believe the secret to our success lies with our people: we invest in training and development, we act with integrity and respect, and build long-lasting relationships with our clients, our colleagues and our partners. Espria are proud to be Carbon Neutral and we are aiming to be Carbon Neutral Plus by 2030. We are looking for ambitious, articulate individuals who are eager to progress. We will give you extensive training, steep you in high-level product knowledge on the various technology solutions we provide and equip you with the tools needed to succeed. Does this sound like the sort of business you would like to join and develop in? What Espria gives to you Great team atmosphere Professional Development - Support for certification and career growth opportunities 23 days holiday plus bank holidays and your birthday Death in Service Insurance Light, spacious modern offices Pension - Salary Sacrifice pension scheme with a 3% company contribution on qualified earnings Private Medical Cover - Bupa coverage via Salary Sacrifice Opportunity to join Electric Car Scheme - Salary Sacrifice for environmentally friendly commuting Flexible Work Options - Hybrid role with 2-3 days per week in our St. Ives, Cambridge office. What we're looking for Must-haves Experience working for an MSP or fast-paced IT service desk environment Strong knowledge of Microsoft 365 (Outlook, Teams, SharePoint, OneDrive) Basic understanding of networking concepts (e.g., DNS, DHCP, VPN) Familiarity with Windows operating systems and common desktop support tasks Excellent communication skills with a customer-first mindset Ability to work under pressure and manage multiple priorities Strong problem-solving skills and a willingness to learn and manage competing priorities. Familiarity with ITSM toolsets (e.g., Halo, Autotask, ServiceNow) Knowledge of RMM tools for device monitoring and remote support ITIL Foundation certification or awareness of ITIL principles Microsoft Fundamentals certifications: SC-900: Microsoft Security, Compliance & Identity Fundamentals If you are ready to start your career at Espria, then apply today. Join a team that's shaping the future of IT. Explore opportunities in cloud, cybersecurity and more. Get in touch to start your career journey today.
Nov 15, 2025
Full time
Location: St Ives, Cambridgeshire, PE27 4AA Company Espria is a leading, independent provider of IT Managed Services and Digital Transformation Solutions toUKbusinesses. Our principal aim is to offer unparalleled service alongside a broad range of sustainable, digital solutions to meet our customers' needs. At Espria, we believe the secret to our success lies with our people: we invest in training and development, we act with integrity and respect, and build long-lasting relationships with our clients, our colleagues and our partners. Espria are proud to be Carbon Neutral and we are aiming to be Carbon Neutral Plus by 2030. We are looking for ambitious, articulate individuals who are eager to progress. We will give you extensive training, steep you in high-level product knowledge on the various technology solutions we provide and equip you with the tools needed to succeed. Does this sound like the sort of business you would like to join and develop in? What Espria gives to you Great team atmosphere Professional Development - Support for certification and career growth opportunities 23 days holiday plus bank holidays and your birthday Death in Service Insurance Light, spacious modern offices Pension - Salary Sacrifice pension scheme with a 3% company contribution on qualified earnings Private Medical Cover - Bupa coverage via Salary Sacrifice Opportunity to join Electric Car Scheme - Salary Sacrifice for environmentally friendly commuting Flexible Work Options - Hybrid role with 2-3 days per week in our St. Ives, Cambridge office. What we're looking for Must-haves Experience working for an MSP or fast-paced IT service desk environment Strong knowledge of Microsoft 365 (Outlook, Teams, SharePoint, OneDrive) Basic understanding of networking concepts (e.g., DNS, DHCP, VPN) Familiarity with Windows operating systems and common desktop support tasks Excellent communication skills with a customer-first mindset Ability to work under pressure and manage multiple priorities Strong problem-solving skills and a willingness to learn and manage competing priorities. Familiarity with ITSM toolsets (e.g., Halo, Autotask, ServiceNow) Knowledge of RMM tools for device monitoring and remote support ITIL Foundation certification or awareness of ITIL principles Microsoft Fundamentals certifications: SC-900: Microsoft Security, Compliance & Identity Fundamentals If you are ready to start your career at Espria, then apply today. Join a team that's shaping the future of IT. Explore opportunities in cloud, cybersecurity and more. Get in touch to start your career journey today.
We are seeking a highly skilledPre-Sales Engineer (Solutions Architect)to drive technical engagement and solution delivery for our customers. This is a pivotal role at the intersection of sales, engineering, and customer success, where you will leverage your expertise inDevOps,networking, andsoftware developmentto ensure Glasswall solutions meet the precise needs of our clients. About Us: We didn't start out as a traditional security product. In the beginning, Glasswall was one of only two file sanitization filters in the US Intelligence Community's highly classified networks. We are rated by the National Security Agency. We designed Glasswall CDR to protect businesses against the most advanced file-based threats. Today, we're trusted by commercial and government organisations around the world. Our products specialise in ensuring the safe and secure handling of documents while integrating with enterprise ecosystems through advanced technologies such as REST APIs, ICAP, cloud storage monitoring, and internet isolation. Our use ofICAP (Internet Content Adaptation Protocol)allows seamless integration with proxy servers, enabling real-time monitoring and enforcement of document security policies without disrupting network traffic. This capability is crucial for securing documents at scale across on-premises and cloud-based environments. In June 2025 Glasswall officially entered a new era of growth and innovation having been acquired by the leading private equity firm, PSG Equity. This marks a significant milestone for our company-one that underscores the strength of our business, the dedication of our team, and the exciting potential that lies ahead. With PSG's strong track record of scaling high-growth cybersecurity and technology businesses, we are better positioned than ever to accelerate innovation, expand into new markets, and deliver even greater value to our clients, employees, and stakeholders. Cybersecurity is a mission-critical field, and we've always believed that staying ahead means moving faster, continually adapting to meet new challenges and investing more boldly in the future. This partnership empowers us to do exactly that-while maintaining the same leadership, values, and commitment to excellence that have brought us this far. We're excited for what's to come-so now is a great time for you to join us on our journey. Inclusion: At Glasswall we believe that diversity of people and thought are central to our purpose. We are committed to making Glasswall a company that is attractive to people of many different backgrounds. This includes diversity in every sense of the word: those with different backgrounds, ages, ethnicities, gender identities, sexual orientations, ways of thinking and those with disabilities or neurodivergent conditions. We therefore welcome and encourage applications from everyone, including those from groups that are under-represented in our workforce. One of our corporate objectives is to ensure that the organisational health of the firm is highly rated by our employees. We believe that this is only possible if we promote a culture of inclusion and respect across out business. Each quarter we survey employees on a range of questions relating to our organisational health. This holds a mirror-up to a business and ensures that we can focus on where we need to do better. We have an Organisational Health Committee, which is chaired by a non-executive position. The panel has been formed to guide the leadership in taking positive action that supports a good work-life balance, family friendly relations and to be inviting to a diverse range of potential employees. We also have a Women in Technology Group which has been formed to promote balance in the way that we communicate with, promote, encourage, and support people across our business. Responsibilities: Technical Pre-Sales Support Partner with the sales team to understand customer requirements and provide tailored technical solutions. Design and deliver technical presentations, demonstrations, and Proofs of Concept (PoCs). Develop solution architectures that integrate Glasswall products with customer environments, including on-premises, hybrid, and cloud setups. Demonstrate the use of ICAP to interact with proxy servers, ensuring seamless enforcement of document security policies. Respond to RFIs/RFPs with detailed technical documentation. Design and execute Proof-of-Value (PoV) engagements to demonstrate Glasswall's value, particularly in ICAP-enabled proxy environments and secure document workflows. Serve as the primary technical advisor during the sales process. Collaborate with clients to identify challenges in document security, compliance, or integration workflows and articulate how Glasswall solutions address these. Build strong relationships with customers to foster trust and ensure long term satisfaction. Leverage experience in working with U.K. Government or financial service customers to navigate procurement processes and meet stringent security and compliance requirements. DevOps, Networking, and Development Expertise Advise customers on deployment best practices, leveraging CI/CD pipelines, automation, and infrastructure-as-code principles. Troubleshoot and resolve integration challenges involving APIs, ICAP protocols, and proxy server configurations. Support customisation of Glasswall SDKs to suit client requirements, ensuring seamless integration with existing systems. Stay current on advancements in DevOps toolchains, cloud platforms, and security frameworks to guide customer implementations effectively. Collaboration and Feedback Act as the voice of the customer by providing feedback to product and engineering teams to enhance product features and usability. Work closely with developers, product managers, and technical writers to improve documentation and developer experiences. Provide competitive insights and migration strategies for transitioning from alternative document security solutions. Support marketing and thought leadership initiatives by contributing technical expertise to whitepapers, blogs, and webinars. Required Knowledge, Experience and Values: Education: Bachelor's degree in Computer Science, Software Engineering, or a related technical field. Technical Expertise: Strong experience in DevOps practices, tools (e.g., Terraform, CloudFormation, or Ansible), and cloud platforms (AWS, Azure, GCP). Deep knowledge of networking protocols (e.g., TCP/IP, DNS, VPN, HTTP/S) and proxy server configurations. Proficiency in programming languages (e.g., Python, Java, C#) and experience with RESTful APIs and SDKs. Experience with CI/CD pipelines, GitOps, and automation frameworks. Cybersecurity: Familiarity with ICAP, ZTNA, CASB, and modern security architectures. Customer-Focused Communication: Ability to translate complex technical concepts into clear, actionable insights for non-technical audiences. Problem-Solving: Hands on troubleshooting skills to resolve integration and deployment challenges. Collaboration: Strong interpersonal skills to work effectively across sales, engineering, and customer teams. Language: Fluent English and German speaker. This role could grow in terms of geographical reach, specifically in Germany, so it is vital that this individual has fluency in the German language. Additional Preferred Experience: Experience with document handling solutions and/or integrations with Microsoft 365. Background in cybersecurity, particularly in intelligence, defence, or national security sectors. Familiarity with modern DevOps pipelines and container orchestration tools (e.g., Kubernetes, Docker). Demonstrated expertise in ICAP implementation and proxy server integration for content adaptation and security enforcement. Hands on scripting and programming experience for automation (e.g., Python, Java). Exposure to observability practices, including monitoring, logging, metrics, and traces, to ensure operational excellence in deployments. Experience supporting U.K. Government customers, with knowledge of security clearance processes and compliance requirements. Work/Life Balance Our team puts a high value on work life balance. It isn't about how many hours you spend at home or at work; it's about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfilment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives. Salary and Benefits Glasswall offers a competitive salary. Performance related bonus scheme. We offer flexible and remote working options, with hybrid working from our office in the Greater London area. Office travel and incidental WFH expense coverage. Private Medical Insurance including mental health support and cancer care. Company sponsored life, critical illness, and income protection insurance. Contributory pension scheme. Access to 'salary sacrifice' benefits such as Cycle to Work and Tech Schemes. The successful candidate will live in the United Kingdom and is comfortable working from home with some meetings being held in the London office. . click apply for full job details
Nov 15, 2025
Full time
We are seeking a highly skilledPre-Sales Engineer (Solutions Architect)to drive technical engagement and solution delivery for our customers. This is a pivotal role at the intersection of sales, engineering, and customer success, where you will leverage your expertise inDevOps,networking, andsoftware developmentto ensure Glasswall solutions meet the precise needs of our clients. About Us: We didn't start out as a traditional security product. In the beginning, Glasswall was one of only two file sanitization filters in the US Intelligence Community's highly classified networks. We are rated by the National Security Agency. We designed Glasswall CDR to protect businesses against the most advanced file-based threats. Today, we're trusted by commercial and government organisations around the world. Our products specialise in ensuring the safe and secure handling of documents while integrating with enterprise ecosystems through advanced technologies such as REST APIs, ICAP, cloud storage monitoring, and internet isolation. Our use ofICAP (Internet Content Adaptation Protocol)allows seamless integration with proxy servers, enabling real-time monitoring and enforcement of document security policies without disrupting network traffic. This capability is crucial for securing documents at scale across on-premises and cloud-based environments. In June 2025 Glasswall officially entered a new era of growth and innovation having been acquired by the leading private equity firm, PSG Equity. This marks a significant milestone for our company-one that underscores the strength of our business, the dedication of our team, and the exciting potential that lies ahead. With PSG's strong track record of scaling high-growth cybersecurity and technology businesses, we are better positioned than ever to accelerate innovation, expand into new markets, and deliver even greater value to our clients, employees, and stakeholders. Cybersecurity is a mission-critical field, and we've always believed that staying ahead means moving faster, continually adapting to meet new challenges and investing more boldly in the future. This partnership empowers us to do exactly that-while maintaining the same leadership, values, and commitment to excellence that have brought us this far. We're excited for what's to come-so now is a great time for you to join us on our journey. Inclusion: At Glasswall we believe that diversity of people and thought are central to our purpose. We are committed to making Glasswall a company that is attractive to people of many different backgrounds. This includes diversity in every sense of the word: those with different backgrounds, ages, ethnicities, gender identities, sexual orientations, ways of thinking and those with disabilities or neurodivergent conditions. We therefore welcome and encourage applications from everyone, including those from groups that are under-represented in our workforce. One of our corporate objectives is to ensure that the organisational health of the firm is highly rated by our employees. We believe that this is only possible if we promote a culture of inclusion and respect across out business. Each quarter we survey employees on a range of questions relating to our organisational health. This holds a mirror-up to a business and ensures that we can focus on where we need to do better. We have an Organisational Health Committee, which is chaired by a non-executive position. The panel has been formed to guide the leadership in taking positive action that supports a good work-life balance, family friendly relations and to be inviting to a diverse range of potential employees. We also have a Women in Technology Group which has been formed to promote balance in the way that we communicate with, promote, encourage, and support people across our business. Responsibilities: Technical Pre-Sales Support Partner with the sales team to understand customer requirements and provide tailored technical solutions. Design and deliver technical presentations, demonstrations, and Proofs of Concept (PoCs). Develop solution architectures that integrate Glasswall products with customer environments, including on-premises, hybrid, and cloud setups. Demonstrate the use of ICAP to interact with proxy servers, ensuring seamless enforcement of document security policies. Respond to RFIs/RFPs with detailed technical documentation. Design and execute Proof-of-Value (PoV) engagements to demonstrate Glasswall's value, particularly in ICAP-enabled proxy environments and secure document workflows. Serve as the primary technical advisor during the sales process. Collaborate with clients to identify challenges in document security, compliance, or integration workflows and articulate how Glasswall solutions address these. Build strong relationships with customers to foster trust and ensure long term satisfaction. Leverage experience in working with U.K. Government or financial service customers to navigate procurement processes and meet stringent security and compliance requirements. DevOps, Networking, and Development Expertise Advise customers on deployment best practices, leveraging CI/CD pipelines, automation, and infrastructure-as-code principles. Troubleshoot and resolve integration challenges involving APIs, ICAP protocols, and proxy server configurations. Support customisation of Glasswall SDKs to suit client requirements, ensuring seamless integration with existing systems. Stay current on advancements in DevOps toolchains, cloud platforms, and security frameworks to guide customer implementations effectively. Collaboration and Feedback Act as the voice of the customer by providing feedback to product and engineering teams to enhance product features and usability. Work closely with developers, product managers, and technical writers to improve documentation and developer experiences. Provide competitive insights and migration strategies for transitioning from alternative document security solutions. Support marketing and thought leadership initiatives by contributing technical expertise to whitepapers, blogs, and webinars. Required Knowledge, Experience and Values: Education: Bachelor's degree in Computer Science, Software Engineering, or a related technical field. Technical Expertise: Strong experience in DevOps practices, tools (e.g., Terraform, CloudFormation, or Ansible), and cloud platforms (AWS, Azure, GCP). Deep knowledge of networking protocols (e.g., TCP/IP, DNS, VPN, HTTP/S) and proxy server configurations. Proficiency in programming languages (e.g., Python, Java, C#) and experience with RESTful APIs and SDKs. Experience with CI/CD pipelines, GitOps, and automation frameworks. Cybersecurity: Familiarity with ICAP, ZTNA, CASB, and modern security architectures. Customer-Focused Communication: Ability to translate complex technical concepts into clear, actionable insights for non-technical audiences. Problem-Solving: Hands on troubleshooting skills to resolve integration and deployment challenges. Collaboration: Strong interpersonal skills to work effectively across sales, engineering, and customer teams. Language: Fluent English and German speaker. This role could grow in terms of geographical reach, specifically in Germany, so it is vital that this individual has fluency in the German language. Additional Preferred Experience: Experience with document handling solutions and/or integrations with Microsoft 365. Background in cybersecurity, particularly in intelligence, defence, or national security sectors. Familiarity with modern DevOps pipelines and container orchestration tools (e.g., Kubernetes, Docker). Demonstrated expertise in ICAP implementation and proxy server integration for content adaptation and security enforcement. Hands on scripting and programming experience for automation (e.g., Python, Java). Exposure to observability practices, including monitoring, logging, metrics, and traces, to ensure operational excellence in deployments. Experience supporting U.K. Government customers, with knowledge of security clearance processes and compliance requirements. Work/Life Balance Our team puts a high value on work life balance. It isn't about how many hours you spend at home or at work; it's about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfilment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives. Salary and Benefits Glasswall offers a competitive salary. Performance related bonus scheme. We offer flexible and remote working options, with hybrid working from our office in the Greater London area. Office travel and incidental WFH expense coverage. Private Medical Insurance including mental health support and cancer care. Company sponsored life, critical illness, and income protection insurance. Contributory pension scheme. Access to 'salary sacrifice' benefits such as Cycle to Work and Tech Schemes. The successful candidate will live in the United Kingdom and is comfortable working from home with some meetings being held in the London office. . click apply for full job details
Are you passionate about delivering exceptional service to customers? We're seeking a skilled an IT Field Service Engineer to join our team in Chesterfield. Your role will be pivotal in ensuring the smooth operation of ICT & AV equipment at client sites through preventative maintenance, repairs, and expert support. The role will predominantly be working with our education partners, so it may be of interest to someone who has a knowledge of working with schools and has an interest in making a difference to the use of technology in education. Benefits of Working with Us: Annual Leave: We offer 20 days annual leave per year increasing 1 day per year up to a maximum of 25. In addition to this we close the business down over the school Christmas holidays - the team have to hold 3 days of their allowance back but get 2 weeks off fully paid (this normally accounts for an additional 7 -8 days paid holiday) Private Medical Insurance (PMI): It includes mental health wellbeing cover & Gym membership discounts Mileage Allowance: Provided for business travel Uniform: Provided for employees Flexible Working: Championing a flexible working approach for all employees Key Responsibilities: Collaborate with the service department team to conduct preventative maintenance visits and repairs on ICT & AV equipment at client sites Install and monitor classroom equipment, maintaining efficient maintenance schedules, warranty logs, and repair arrangements Ensure licensing checks are conducted in accordance with service level agreements Provide advice, support, and handover information to clients and, when necessary, pupils on-site Liaise with third-party suppliers and provide support for complex client issues Assist clients and staff with new product demonstrations and training on hardware and software Create backups on-site for clients and manage security measures and protection protocols for internet browsing Perform basic scheduled maintenance on audiovisual equipment and conduct fault finding with peripherals, offering remote 1st and 2nd line support Manage server and network operations both on-site and remotely, including installation of new cabling and decommissioning of redundant equipment and cabling Skills and Experience: Proficiency in Windows servers and strong MS Office skills with knowledge of O365 Comfortable using all versions of Windows and experience with Network Security Technologies Familiarity with Hyper V / VM ware, Active Directory, Group Policy Management, DNS Configuration, and DHCP Configuration Additional practical experience with WSUS Management, MDT / WDS capture, and Antivirus knowledge is advantageous Knowledge of routers, switches, iPad Deployment Solutions, and Apple Network Configuration is desirable Ability to diagnose failures, take corrective action, and repair on-site Attributes: Self-starter with the ability to drive projects to completion independently Excellent interpersonal skills with a strong focus on customer service Maintains professional standards of quality of work, personal presentation, and conduct Collaborative team player with a customer-focused mindset Flexible and adaptable to changing priorities and tasks Join Us: If you're ready to take your career to the next level and be part of a dynamic team committed to excellence, we want to hear from you! Please submit your CV to the link provided & we will be in direct contact. Don't miss this opportunity to make a difference in the field of ICT & AV equipment services!
Nov 12, 2025
Full time
Are you passionate about delivering exceptional service to customers? We're seeking a skilled an IT Field Service Engineer to join our team in Chesterfield. Your role will be pivotal in ensuring the smooth operation of ICT & AV equipment at client sites through preventative maintenance, repairs, and expert support. The role will predominantly be working with our education partners, so it may be of interest to someone who has a knowledge of working with schools and has an interest in making a difference to the use of technology in education. Benefits of Working with Us: Annual Leave: We offer 20 days annual leave per year increasing 1 day per year up to a maximum of 25. In addition to this we close the business down over the school Christmas holidays - the team have to hold 3 days of their allowance back but get 2 weeks off fully paid (this normally accounts for an additional 7 -8 days paid holiday) Private Medical Insurance (PMI): It includes mental health wellbeing cover & Gym membership discounts Mileage Allowance: Provided for business travel Uniform: Provided for employees Flexible Working: Championing a flexible working approach for all employees Key Responsibilities: Collaborate with the service department team to conduct preventative maintenance visits and repairs on ICT & AV equipment at client sites Install and monitor classroom equipment, maintaining efficient maintenance schedules, warranty logs, and repair arrangements Ensure licensing checks are conducted in accordance with service level agreements Provide advice, support, and handover information to clients and, when necessary, pupils on-site Liaise with third-party suppliers and provide support for complex client issues Assist clients and staff with new product demonstrations and training on hardware and software Create backups on-site for clients and manage security measures and protection protocols for internet browsing Perform basic scheduled maintenance on audiovisual equipment and conduct fault finding with peripherals, offering remote 1st and 2nd line support Manage server and network operations both on-site and remotely, including installation of new cabling and decommissioning of redundant equipment and cabling Skills and Experience: Proficiency in Windows servers and strong MS Office skills with knowledge of O365 Comfortable using all versions of Windows and experience with Network Security Technologies Familiarity with Hyper V / VM ware, Active Directory, Group Policy Management, DNS Configuration, and DHCP Configuration Additional practical experience with WSUS Management, MDT / WDS capture, and Antivirus knowledge is advantageous Knowledge of routers, switches, iPad Deployment Solutions, and Apple Network Configuration is desirable Ability to diagnose failures, take corrective action, and repair on-site Attributes: Self-starter with the ability to drive projects to completion independently Excellent interpersonal skills with a strong focus on customer service Maintains professional standards of quality of work, personal presentation, and conduct Collaborative team player with a customer-focused mindset Flexible and adaptable to changing priorities and tasks Join Us: If you're ready to take your career to the next level and be part of a dynamic team committed to excellence, we want to hear from you! Please submit your CV to the link provided & we will be in direct contact. Don't miss this opportunity to make a difference in the field of ICT & AV equipment services!
Vorboss is building London's next-generation business fibre network. This is a responsibility that we take seriously; we understand that for most businesses, reliable fibre internet is as important as heat, electricity, and water. We want to completely change the fibre network in London (and beyond), and we're on the hunt for smart, talented people to join us. At Vorboss, we do the right thing-no matter what. Our unwavering focus on engineering excellence and unrivalled commitment to customer service is trusted by the most important organisations across the UK and Europe in the technology, pharmaceutical, financial, and e-commerce industries. We're proud to have earned one of the best reputations in the industry, and it is essential to us that we maintain that reputation as we grow. Our team is tight knit and highly talented. We trust each other to do the right thing, take responsibility, and be a champion for our collective success. We're looking for talented, smart people to join us as we embark on this exciting period of growth. Our vision for Vorboss is to be 'the best job that someone ever had', regardless of how long they stay with us, and promise to provide a supportive workplace based on respect and trust. Role overview This position is within Optimity, a recently acquired subsidiary of Vorboss. Optimity is a fast-growing, value-added managed service provider with a strong track record in the ISP marketplace. We are interested in individuals with a passion for technology and the desire to develop their own skillset. We are looking for a Level 2SD Agent with 360 skills in an MSP and multiple client set-up. This role involves ad-hoc project work. It will suit someone who is both ambitious and self-motivated in a very fast paced environment. The successful candidate will take ownership of escalated issues from the Service Desk and work closely alongside the Network Infrastructure team within Microsoft TM Gold Projects. This is a client facing role, so we are seeking an individual with great commercial acumen and social skills. We are interested in individuals with a passion for technology and the desire to develop their own skillset. Key responsibilities (Please note that this list is not exhaustive) Answer incoming calls. Provide 2nd Line customer facing and remote support structure. Provide internal IT support when required. Helpdesk and incident management. PC and server configuration. Firewall configuration and troubleshooting. Daily system checks including backup monitoring and reporting. Proactively and reactively deliver technical support to Optimity clients as required to meet the demands of our clients and SLAs. Maintain and update internal client documentation and logging time and activities in a consistent and timely manner to allow client billing and business metric reporting. Contribute to documenting internal processes. Be part of the OOH rota, if required. Ensure client satisfaction is always achieved and maintained. Communicate diligently with customers: keeping them informed of incident progress, changes or agreed outages. Escalate issues that cannot be completed or risk being completed within agreed service levels. Remain up-to-date with current and future technologies emerging in the industry. Develop knowledge of the customer and how IT relates to their business strategy and goals. Display further technical skills in WAN and LAN connectivity, routers, firewalls, security, Operating systems and Optimity's solutions. Assist in providing quotes for equipment and services to Account Managers. The right candidate 3 years' experience working with an MSP or ISP. Windows Server - Working Knowledge of Active Directory, Group Policies, DNS, DHCP troubleshooting and administration. Microsoft Exchange / Exchange Online. Microsoft Office 365 - Fundamentals of standalone Office 365 and Azure Sync environments. Remote Desktop Servers. Desktop Support - Windows / Mac / Remote Desktop Session / RDS Farms. Networking protocols including TCP/IP. Excellent communication skills and the ability to deal with problems and technical issues in a pressurised and time-sensitive environment. Experience as a support engineer in a service environment, particularly to SMEs. Experience of the tech or ISP sectors. DESIRED SKILLS: Knowledge of CRM/ERPs like Oracle/Salesforce, etc. This role requires working from our Chippenham or South Bristol office, and 1 day a week visiting a client site in Salisbury. A driving license and own transport are essential. You may not meet every single desired requirement listed under the "the right candidate" section. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! We believe in taking care of our staff both mentally and physically and in order to support this we offer a range of benefits that you can access. • Employee Share Plan-Once an employee at Vorboss, we offer the opportunity to become a shareholder in the company • Company pension scheme. • 25 days of annual leave allowance that increases with years served (excluding bank holidays). • Access to Spill, our mental health support partner. • Cycle to work scheme. • Half price gym memberships through the healthcare provider. • Free eye test. • Hastee app, to help manage your salary and finances. Diversity, inclusion, and equal opportunities We aim to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. We aim to create a working environment free of bullying, harassment, victimisation, and unlawful discrimination, promoting dignity and respect for all, and where individual differences and the contributions of all staff are recognised and valued. This commitment includes training managers and all other employees about their rights and responsibilities under the equality, diversity, and inclusion policy. Responsibilities include staff conducting themselves to help the organisation provide equal opportunities in employment, and prevent bullying, harassment, victimisation, and unlawful discrimination. Vorboss promotes step-free access at our main headquarters, whilst taking into consideration physical barriers employees might face across all other sites.
Nov 11, 2025
Full time
Vorboss is building London's next-generation business fibre network. This is a responsibility that we take seriously; we understand that for most businesses, reliable fibre internet is as important as heat, electricity, and water. We want to completely change the fibre network in London (and beyond), and we're on the hunt for smart, talented people to join us. At Vorboss, we do the right thing-no matter what. Our unwavering focus on engineering excellence and unrivalled commitment to customer service is trusted by the most important organisations across the UK and Europe in the technology, pharmaceutical, financial, and e-commerce industries. We're proud to have earned one of the best reputations in the industry, and it is essential to us that we maintain that reputation as we grow. Our team is tight knit and highly talented. We trust each other to do the right thing, take responsibility, and be a champion for our collective success. We're looking for talented, smart people to join us as we embark on this exciting period of growth. Our vision for Vorboss is to be 'the best job that someone ever had', regardless of how long they stay with us, and promise to provide a supportive workplace based on respect and trust. Role overview This position is within Optimity, a recently acquired subsidiary of Vorboss. Optimity is a fast-growing, value-added managed service provider with a strong track record in the ISP marketplace. We are interested in individuals with a passion for technology and the desire to develop their own skillset. We are looking for a Level 2SD Agent with 360 skills in an MSP and multiple client set-up. This role involves ad-hoc project work. It will suit someone who is both ambitious and self-motivated in a very fast paced environment. The successful candidate will take ownership of escalated issues from the Service Desk and work closely alongside the Network Infrastructure team within Microsoft TM Gold Projects. This is a client facing role, so we are seeking an individual with great commercial acumen and social skills. We are interested in individuals with a passion for technology and the desire to develop their own skillset. Key responsibilities (Please note that this list is not exhaustive) Answer incoming calls. Provide 2nd Line customer facing and remote support structure. Provide internal IT support when required. Helpdesk and incident management. PC and server configuration. Firewall configuration and troubleshooting. Daily system checks including backup monitoring and reporting. Proactively and reactively deliver technical support to Optimity clients as required to meet the demands of our clients and SLAs. Maintain and update internal client documentation and logging time and activities in a consistent and timely manner to allow client billing and business metric reporting. Contribute to documenting internal processes. Be part of the OOH rota, if required. Ensure client satisfaction is always achieved and maintained. Communicate diligently with customers: keeping them informed of incident progress, changes or agreed outages. Escalate issues that cannot be completed or risk being completed within agreed service levels. Remain up-to-date with current and future technologies emerging in the industry. Develop knowledge of the customer and how IT relates to their business strategy and goals. Display further technical skills in WAN and LAN connectivity, routers, firewalls, security, Operating systems and Optimity's solutions. Assist in providing quotes for equipment and services to Account Managers. The right candidate 3 years' experience working with an MSP or ISP. Windows Server - Working Knowledge of Active Directory, Group Policies, DNS, DHCP troubleshooting and administration. Microsoft Exchange / Exchange Online. Microsoft Office 365 - Fundamentals of standalone Office 365 and Azure Sync environments. Remote Desktop Servers. Desktop Support - Windows / Mac / Remote Desktop Session / RDS Farms. Networking protocols including TCP/IP. Excellent communication skills and the ability to deal with problems and technical issues in a pressurised and time-sensitive environment. Experience as a support engineer in a service environment, particularly to SMEs. Experience of the tech or ISP sectors. DESIRED SKILLS: Knowledge of CRM/ERPs like Oracle/Salesforce, etc. This role requires working from our Chippenham or South Bristol office, and 1 day a week visiting a client site in Salisbury. A driving license and own transport are essential. You may not meet every single desired requirement listed under the "the right candidate" section. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! We believe in taking care of our staff both mentally and physically and in order to support this we offer a range of benefits that you can access. • Employee Share Plan-Once an employee at Vorboss, we offer the opportunity to become a shareholder in the company • Company pension scheme. • 25 days of annual leave allowance that increases with years served (excluding bank holidays). • Access to Spill, our mental health support partner. • Cycle to work scheme. • Half price gym memberships through the healthcare provider. • Free eye test. • Hastee app, to help manage your salary and finances. Diversity, inclusion, and equal opportunities We aim to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. We aim to create a working environment free of bullying, harassment, victimisation, and unlawful discrimination, promoting dignity and respect for all, and where individual differences and the contributions of all staff are recognised and valued. This commitment includes training managers and all other employees about their rights and responsibilities under the equality, diversity, and inclusion policy. Responsibilities include staff conducting themselves to help the organisation provide equal opportunities in employment, and prevent bullying, harassment, victimisation, and unlawful discrimination. Vorboss promotes step-free access at our main headquarters, whilst taking into consideration physical barriers employees might face across all other sites.
Responsibilities Leads the technical design, roadmap, and strategic direction for the Group's Microsoft Cloud, Directory Services, and systems-related technical capabilities. Function as team lead for Active Directory / Entra ID / Windows environment, provide oversight on daily activities to set priorities, function as mentor, help with problem escalation, and communicate significant problems or issues to management Provide design and architecture guidance regarding projects and incidents associated with Active Directory / Windows topics for messaging administrators, programmers, web developers, network security engineers, database analysts, network managers, and implementation teams. Participate in the identification of vulnerabilities and their mitigation Participate in the analysis and redesign of existing infrastructure systems and services Participate in the analysis, design and implementation of future infrastructure systems and services Create and maintain documentation on SOPs and System Design Research, evaluate, recommend and implement new systems technologies Perform capacity planning, upgrades and expansion of Active Directory environment Maintain effective communications with vendors, peers and clients in support of assigned projects Effectively coordinate project efforts so that deliverables are met within the appropriate timeframe and budget constraints or budget estimates. Documentation of technical work is required with every project and technical standard Strong English communication skills, both written and spoken Provide technical direction to vendor on complex firewall changes Regular communications with hotel and corporate teams and vendors are required (both verbal and email) Projects and meetings are multinational and this position requires attendance outside of normal working hours Planning and multi-tasking is a requirement of this position, since this position typically is lead for several concurrent projects Communicate with hotel teams regarding outstanding tasks and deliverables and assist in maintaining the defined timeline Participate in training and vendor activities concerning new technology and solutions Manage various technical team activities in coordination with their respective managers Work constructively with internal MOHG teams and sub-contract partners No direct managerial supervision responsibilities Skills and Desired Experience The individual should be familiar with standard operating procedures and best practices in the listed technology areas, and rely on experience and judgment to plan and accomplish goals: Windows Server and Active Directory Architecture Windows Server and Active Directory Security Active Directory integrated applications Entra ID / Azure AD DNS services • DHCP services • NTP services Microsoft 365 and Office 365 configuration, management, oversight File and Print services Auditing technologies and tools, and provide reports, as needed Auditing and security policies and procedures SCCM and WSUS, for both servers and desktops Virtualization • Firewalls High Availability / Disaster Recovery Design Concepts n-Tier infrastructure Cloud Networking Familiarity: VPCs, subnets, load balancers, DNS, and connectivity options (VPN, Direct Connect). Integration with Legacy Systems: Designing solutions that integrate with on-premises or legacy systems and managing data flows between different environments. Performance and Cost Optimization: Expertise in designing cost-efficient solutions while meeting performance requirements. Experience Required 7+ years hands on experience in Windows / Active Directory environments 4+ years hands on experience in a complex architectural environment Experience in Windows Server / Active Directory, and related services Auditing methodologies Security methodologies Virtualization methodologies Firewalls and tiered environment methodologies High Availability and Disaster Recovery methodologies BS in a technology field. Equivalent experience can be substituted on a year-to-year basis.
Nov 11, 2025
Full time
Responsibilities Leads the technical design, roadmap, and strategic direction for the Group's Microsoft Cloud, Directory Services, and systems-related technical capabilities. Function as team lead for Active Directory / Entra ID / Windows environment, provide oversight on daily activities to set priorities, function as mentor, help with problem escalation, and communicate significant problems or issues to management Provide design and architecture guidance regarding projects and incidents associated with Active Directory / Windows topics for messaging administrators, programmers, web developers, network security engineers, database analysts, network managers, and implementation teams. Participate in the identification of vulnerabilities and their mitigation Participate in the analysis and redesign of existing infrastructure systems and services Participate in the analysis, design and implementation of future infrastructure systems and services Create and maintain documentation on SOPs and System Design Research, evaluate, recommend and implement new systems technologies Perform capacity planning, upgrades and expansion of Active Directory environment Maintain effective communications with vendors, peers and clients in support of assigned projects Effectively coordinate project efforts so that deliverables are met within the appropriate timeframe and budget constraints or budget estimates. Documentation of technical work is required with every project and technical standard Strong English communication skills, both written and spoken Provide technical direction to vendor on complex firewall changes Regular communications with hotel and corporate teams and vendors are required (both verbal and email) Projects and meetings are multinational and this position requires attendance outside of normal working hours Planning and multi-tasking is a requirement of this position, since this position typically is lead for several concurrent projects Communicate with hotel teams regarding outstanding tasks and deliverables and assist in maintaining the defined timeline Participate in training and vendor activities concerning new technology and solutions Manage various technical team activities in coordination with their respective managers Work constructively with internal MOHG teams and sub-contract partners No direct managerial supervision responsibilities Skills and Desired Experience The individual should be familiar with standard operating procedures and best practices in the listed technology areas, and rely on experience and judgment to plan and accomplish goals: Windows Server and Active Directory Architecture Windows Server and Active Directory Security Active Directory integrated applications Entra ID / Azure AD DNS services • DHCP services • NTP services Microsoft 365 and Office 365 configuration, management, oversight File and Print services Auditing technologies and tools, and provide reports, as needed Auditing and security policies and procedures SCCM and WSUS, for both servers and desktops Virtualization • Firewalls High Availability / Disaster Recovery Design Concepts n-Tier infrastructure Cloud Networking Familiarity: VPCs, subnets, load balancers, DNS, and connectivity options (VPN, Direct Connect). Integration with Legacy Systems: Designing solutions that integrate with on-premises or legacy systems and managing data flows between different environments. Performance and Cost Optimization: Expertise in designing cost-efficient solutions while meeting performance requirements. Experience Required 7+ years hands on experience in Windows / Active Directory environments 4+ years hands on experience in a complex architectural environment Experience in Windows Server / Active Directory, and related services Auditing methodologies Security methodologies Virtualization methodologies Firewalls and tiered environment methodologies High Availability and Disaster Recovery methodologies BS in a technology field. Equivalent experience can be substituted on a year-to-year basis.
Job Title: 2nd Line Cloud Support Engineer (Microsoft Stack) Location: Wimbledon, London Employment Type: Full-Time / Permanent About the Role: My client are looking for an experienced and proactive 2nd Line Cloud Support Engineer with a strong background in Microsoft technologies to join their growing IT team in Wimbledon. This is a client-facing role where you ll support a variety of cloud-based environments, primarily Microsoft 365 and Azure, while also handling networking, security, and automation tasks. Key Responsibilities: Provide 2nd line support for cloud-based infrastructure and services, primarily within the Microsoft ecosystem (M365/Azure) Troubleshoot and resolve issues related to SharePoint Online, Teams, Exchange Online, and OneDrive. Manage and respond to compromised account incidents, including investigation and remediation. Support the implementation and management of Azure Conditional Access Policies and Multi-Factor Authentication (MFA). Collaborate with the networking team to resolve issues related to firewalls, routing, and general network connectivity in a cloud/hybrid setup. Use PowerShell to automate tasks, run diagnostics, and manage environments efficiently. Liaise with clients and stakeholders, translating technical issues into clear, business-friendly language. Contribute to documentation, knowledge sharing, and process improvement initiatives. Occasionally assist with project-based work such as migrations or security audits. Essential Skills & Experience: Proven experience in a 2nd line support or similar technical role. Solid knowledge of Microsoft 365 services, particularly SharePoint Online. Experience dealing with account security breaches and recovery processes. Familiarity with Azure Active Directory and Conditional Access Policies. Networking experience, particularly with firewalls, VPNs, and DNS/DHCP configurations. Proficient with PowerShell scripting for task automation and system management. Strong communication skills and experience interacting with business stakeholders. Ability to work both independently and as part of a team in a fast-paced environment. Desirable: Microsoft certifications (e.g., MS-700, AZ-104, or Security-related). Experience with endpoint management tools like Intune. Exposure to broader business operations and understanding of how IT impacts business performance. Benefits: Competitive salary and performance-based bonuses Training & certification opportunities Pension scheme and holiday package Collaborative, friendly team environment
Nov 11, 2025
Full time
Job Title: 2nd Line Cloud Support Engineer (Microsoft Stack) Location: Wimbledon, London Employment Type: Full-Time / Permanent About the Role: My client are looking for an experienced and proactive 2nd Line Cloud Support Engineer with a strong background in Microsoft technologies to join their growing IT team in Wimbledon. This is a client-facing role where you ll support a variety of cloud-based environments, primarily Microsoft 365 and Azure, while also handling networking, security, and automation tasks. Key Responsibilities: Provide 2nd line support for cloud-based infrastructure and services, primarily within the Microsoft ecosystem (M365/Azure) Troubleshoot and resolve issues related to SharePoint Online, Teams, Exchange Online, and OneDrive. Manage and respond to compromised account incidents, including investigation and remediation. Support the implementation and management of Azure Conditional Access Policies and Multi-Factor Authentication (MFA). Collaborate with the networking team to resolve issues related to firewalls, routing, and general network connectivity in a cloud/hybrid setup. Use PowerShell to automate tasks, run diagnostics, and manage environments efficiently. Liaise with clients and stakeholders, translating technical issues into clear, business-friendly language. Contribute to documentation, knowledge sharing, and process improvement initiatives. Occasionally assist with project-based work such as migrations or security audits. Essential Skills & Experience: Proven experience in a 2nd line support or similar technical role. Solid knowledge of Microsoft 365 services, particularly SharePoint Online. Experience dealing with account security breaches and recovery processes. Familiarity with Azure Active Directory and Conditional Access Policies. Networking experience, particularly with firewalls, VPNs, and DNS/DHCP configurations. Proficient with PowerShell scripting for task automation and system management. Strong communication skills and experience interacting with business stakeholders. Ability to work both independently and as part of a team in a fast-paced environment. Desirable: Microsoft certifications (e.g., MS-700, AZ-104, or Security-related). Experience with endpoint management tools like Intune. Exposure to broader business operations and understanding of how IT impacts business performance. Benefits: Competitive salary and performance-based bonuses Training & certification opportunities Pension scheme and holiday package Collaborative, friendly team environment
Senior Hosting Technician 2nd / 3rd Line Support Location: Redhill (Hybrid) Salary: £35,000 £45,000 (more for the right person) + 5% performance bonus Hours: 8-hour shift between 8am 6pm Type: Full-time, Permanent About Us We re Cloud2Me a growing Managed Cloud Services provider that s passionate about people, technology, and exceptional customer service. From our humble beginnings to managing 400+ business IT systems, our mission has always been simple deliver cutting-edge tech wrapped in kind, competent, and efficient support, serving the direct customer, MSP channel and SaaS vendors. We ve grown 40% year-on-year over the last two years, and we re looking for another talented, personable, and ambitious Senior Hosting Technician (2nd / 3rd Line Support) to join our friendly team in Redhill. The Role As a Senior Hosting Technician, you ll be responsible for delivering high-level technical support across our hosting, networking, and cloud infrastructure environments. You ll handle escalated issues from the 1st Line team, troubleshoot complex systems, and play a key role in maintaining the uptime, performance, and security of our hosted platforms. You ll also contribute to project work, system improvements, and mentoring junior colleagues, helping us continue to provide industry-leading service to our clients. What You ll Do: Act as the escalation point for 1st Line Engineers, providing expert guidance and troubleshooting support. Manage complex incidents across Windows, Linux, and virtualised server environments. Support and maintain network infrastructure, including switches, firewalls, and VPNs. Diagnose and resolve performance and connectivity issues across cloud and hosted systems. Implement updates, configuration changes, and security patches. Lead on system monitoring, capacity management, and service improvements. Assist with project delivery, migrations, and new client onboarding. Document procedures, create knowledge base articles, and share best practices. Collaborate with colleagues to continuously enhance our service offering and customer satisfaction. What You ll Bring: Minimum 4 years experience in a similar 2nd / 3rd Line Support or hosting role. Strong communicator able to explain technical issues clearly and confidently. Advanced knowledge of Windows Server, Active Directory, and Group Policy. Solid understanding of networking concepts (firewalls, DNS, DHCP, VLANs, TCP/IP, routing, VPNs). Experience with Microsoft RDS / Remote Desktop and ideally Citrix Virtual App/Desktops. Hands-on experience with virtualisation technologies (VMware, Hyper-V). Familiarity with cloud platforms such as Microsoft 365, Azure, or AWS. Confident troubleshooting hardware, software, and infrastructure issues. Strong organisational skills and ability to prioritise multiple tasks. Live within 60 minutes of Redhill. What s In It For You: £35,000 £45,000 base salary (willing to pay more for the right person) 5% performance bonus days holiday (rising with service) Company laptop In-house and external training to support your growth Frequent team socials and Free Food Fridays Free onsite parking Frequent overtime opportunities A supportive, people-first culture where your input is valued and your expertise makes a difference Sound Like You If you re ready to take on a rewarding technical role with genuine career growth, apply now and join a business where people, passion, and performance come together.
Nov 11, 2025
Full time
Senior Hosting Technician 2nd / 3rd Line Support Location: Redhill (Hybrid) Salary: £35,000 £45,000 (more for the right person) + 5% performance bonus Hours: 8-hour shift between 8am 6pm Type: Full-time, Permanent About Us We re Cloud2Me a growing Managed Cloud Services provider that s passionate about people, technology, and exceptional customer service. From our humble beginnings to managing 400+ business IT systems, our mission has always been simple deliver cutting-edge tech wrapped in kind, competent, and efficient support, serving the direct customer, MSP channel and SaaS vendors. We ve grown 40% year-on-year over the last two years, and we re looking for another talented, personable, and ambitious Senior Hosting Technician (2nd / 3rd Line Support) to join our friendly team in Redhill. The Role As a Senior Hosting Technician, you ll be responsible for delivering high-level technical support across our hosting, networking, and cloud infrastructure environments. You ll handle escalated issues from the 1st Line team, troubleshoot complex systems, and play a key role in maintaining the uptime, performance, and security of our hosted platforms. You ll also contribute to project work, system improvements, and mentoring junior colleagues, helping us continue to provide industry-leading service to our clients. What You ll Do: Act as the escalation point for 1st Line Engineers, providing expert guidance and troubleshooting support. Manage complex incidents across Windows, Linux, and virtualised server environments. Support and maintain network infrastructure, including switches, firewalls, and VPNs. Diagnose and resolve performance and connectivity issues across cloud and hosted systems. Implement updates, configuration changes, and security patches. Lead on system monitoring, capacity management, and service improvements. Assist with project delivery, migrations, and new client onboarding. Document procedures, create knowledge base articles, and share best practices. Collaborate with colleagues to continuously enhance our service offering and customer satisfaction. What You ll Bring: Minimum 4 years experience in a similar 2nd / 3rd Line Support or hosting role. Strong communicator able to explain technical issues clearly and confidently. Advanced knowledge of Windows Server, Active Directory, and Group Policy. Solid understanding of networking concepts (firewalls, DNS, DHCP, VLANs, TCP/IP, routing, VPNs). Experience with Microsoft RDS / Remote Desktop and ideally Citrix Virtual App/Desktops. Hands-on experience with virtualisation technologies (VMware, Hyper-V). Familiarity with cloud platforms such as Microsoft 365, Azure, or AWS. Confident troubleshooting hardware, software, and infrastructure issues. Strong organisational skills and ability to prioritise multiple tasks. Live within 60 minutes of Redhill. What s In It For You: £35,000 £45,000 base salary (willing to pay more for the right person) 5% performance bonus days holiday (rising with service) Company laptop In-house and external training to support your growth Frequent team socials and Free Food Fridays Free onsite parking Frequent overtime opportunities A supportive, people-first culture where your input is valued and your expertise makes a difference Sound Like You If you re ready to take on a rewarding technical role with genuine career growth, apply now and join a business where people, passion, and performance come together.
2nd Line Support Engineer IT MSP Client The 2nd Line Support Engineer is responsible for handling second line support requests. This relates to all technology, to include: workstations, servers, printers, networks, vendor specific hardware and software, Office 365, SharePoint and other cloud technologies. Key Duties/Responsibilities IT Support relating to technical issues involving Microsoft s core business applications and operating systems. Technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security Remote access solution implementation and support: VPN, Remote Desktop Services. Monitor the remote monitoring and management system alerts and notifications, and respond accordingly through service tickets Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages Work with the Service Desk Manager to ensure requests are routed to the proper resource in order to be resolved quickly and efficiently Escalate service requests that require 3rd line and field service engineer level support Key Technical Background Office 365 Exchange SharePoint Azure Active Directory Microsoft Intune Microsoft Teams Windows Server(s), 2019, 2016, 2012, 2008 Active Directory DNS / DHCP Routing and Remote Access AD Connect Remote Desktop Services Microsoft Office Packages Network Switching VLAN s Firewalls & Routers Port Forwarding Routing Ideal Background Previous working within an IT MSP
Nov 11, 2025
Full time
2nd Line Support Engineer IT MSP Client The 2nd Line Support Engineer is responsible for handling second line support requests. This relates to all technology, to include: workstations, servers, printers, networks, vendor specific hardware and software, Office 365, SharePoint and other cloud technologies. Key Duties/Responsibilities IT Support relating to technical issues involving Microsoft s core business applications and operating systems. Technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security Remote access solution implementation and support: VPN, Remote Desktop Services. Monitor the remote monitoring and management system alerts and notifications, and respond accordingly through service tickets Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages Work with the Service Desk Manager to ensure requests are routed to the proper resource in order to be resolved quickly and efficiently Escalate service requests that require 3rd line and field service engineer level support Key Technical Background Office 365 Exchange SharePoint Azure Active Directory Microsoft Intune Microsoft Teams Windows Server(s), 2019, 2016, 2012, 2008 Active Directory DNS / DHCP Routing and Remote Access AD Connect Remote Desktop Services Microsoft Office Packages Network Switching VLAN s Firewalls & Routers Port Forwarding Routing Ideal Background Previous working within an IT MSP
Senior Service Desk Engineer (3rd Line) - £400-£450 per day - Inside IR35 - 3 days per week on site near Euston Station - 6 months intitial contract My client is looking for a Senior Service Desk Engineer to play a pivotal role in delivering high-quality technical support and driving service excellence across the organisation. This is a hands-on, senior technical position suited to someone with strong expertise in Microsoft technologies, Azure, networking, and change control, who can also bring leadership, mentoring, and process improvement to a busy service desk environment. The successful candidate will either have experience leading a service desk team with strong technical depth or possess expert-level technical skills combined with a solid understanding of ITIL practices and service performance improvement. Key Responsibilities Provide advanced technical support across the Microsoft stack, including Active Directory, Exchange, and Microsoft 365. Support and manage Azure services including virtual machines, networking, and identity management. Implement and oversee change control processes to ensure stability and compliance. Collaborate closely with the Service Desk Manager and other IT teams to ensure seamless service delivery. Monitor and report on service desk performance metrics, identifying areas for improvement. Contribute to the development and maintenance of technical documentation and knowledge base articles. Mentor junior service desk staff and support their technical development. Ensure adherence to ITIL processes including Incident, Request, Problem, and Change Management. Act as the go-to engineer during Major Incidents, including producing Root Cause Analyses (RCAs) and Reports for Outages (RFOs). Required Skills & Experience Proven experience providing 3rd Line (expert-level) support for complex incidents and service requests. Strong technical expertise in Microsoft technologies and the Microsoft Cloud Stack: Azure, WVD, Endpoint Manager. Hands-on experience with: Azure Active Directory (Identity, MFA, Conditional Access) Microsoft 365, Intune, Endpoint Management, MDM Scripting (PowerShell) DNS, DHCP, VPN, and general networking principles Exposure to firewall administration, VPN setup, and network troubleshooting. Experience with ITSM platforms and reporting tools (Ivanti Neurons experience is a bonus). Strong understanding of security best practices (ISO27001, GDPR, Cyber Essentials). Experience working in a Managed Service Provider (MSP) or busy service desk environment within an ITIL-driven framework. Proven experience in either leading a service desk team or improving service performance through technical initiatives. Excellent communication and stakeholder engagement skills. Ability to work independently and collaboratively in a fast-paced, evolving environment. ITIL Foundation certification preferred. Team Collaboration Act as a technical mentor and escalation point for junior engineers. Collaborate with peers to ensure smooth and efficient resolution of tickets. Promote an inclusive, supportive, and customer-focused service culture. Maintain excellent communication skills, both written and verbal, and deliver outstanding customer service at all times. Success Metrics Reduction in incident resolution time and escalation rates. Improved service desk performance and customer satisfaction scores. Successful implementation of technical improvements and automation initiatives. Strong collaboration with other IT teams and business stakeholders. Increased technical capability and resilience within the service desk team. Nice to Have Experience with Ivanti Neurons.
Nov 10, 2025
Contractor
Senior Service Desk Engineer (3rd Line) - £400-£450 per day - Inside IR35 - 3 days per week on site near Euston Station - 6 months intitial contract My client is looking for a Senior Service Desk Engineer to play a pivotal role in delivering high-quality technical support and driving service excellence across the organisation. This is a hands-on, senior technical position suited to someone with strong expertise in Microsoft technologies, Azure, networking, and change control, who can also bring leadership, mentoring, and process improvement to a busy service desk environment. The successful candidate will either have experience leading a service desk team with strong technical depth or possess expert-level technical skills combined with a solid understanding of ITIL practices and service performance improvement. Key Responsibilities Provide advanced technical support across the Microsoft stack, including Active Directory, Exchange, and Microsoft 365. Support and manage Azure services including virtual machines, networking, and identity management. Implement and oversee change control processes to ensure stability and compliance. Collaborate closely with the Service Desk Manager and other IT teams to ensure seamless service delivery. Monitor and report on service desk performance metrics, identifying areas for improvement. Contribute to the development and maintenance of technical documentation and knowledge base articles. Mentor junior service desk staff and support their technical development. Ensure adherence to ITIL processes including Incident, Request, Problem, and Change Management. Act as the go-to engineer during Major Incidents, including producing Root Cause Analyses (RCAs) and Reports for Outages (RFOs). Required Skills & Experience Proven experience providing 3rd Line (expert-level) support for complex incidents and service requests. Strong technical expertise in Microsoft technologies and the Microsoft Cloud Stack: Azure, WVD, Endpoint Manager. Hands-on experience with: Azure Active Directory (Identity, MFA, Conditional Access) Microsoft 365, Intune, Endpoint Management, MDM Scripting (PowerShell) DNS, DHCP, VPN, and general networking principles Exposure to firewall administration, VPN setup, and network troubleshooting. Experience with ITSM platforms and reporting tools (Ivanti Neurons experience is a bonus). Strong understanding of security best practices (ISO27001, GDPR, Cyber Essentials). Experience working in a Managed Service Provider (MSP) or busy service desk environment within an ITIL-driven framework. Proven experience in either leading a service desk team or improving service performance through technical initiatives. Excellent communication and stakeholder engagement skills. Ability to work independently and collaboratively in a fast-paced, evolving environment. ITIL Foundation certification preferred. Team Collaboration Act as a technical mentor and escalation point for junior engineers. Collaborate with peers to ensure smooth and efficient resolution of tickets. Promote an inclusive, supportive, and customer-focused service culture. Maintain excellent communication skills, both written and verbal, and deliver outstanding customer service at all times. Success Metrics Reduction in incident resolution time and escalation rates. Improved service desk performance and customer satisfaction scores. Successful implementation of technical improvements and automation initiatives. Strong collaboration with other IT teams and business stakeholders. Increased technical capability and resilience within the service desk team. Nice to Have Experience with Ivanti Neurons.
Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! Available Locations: London, UK About the Team Cloudforce One is Cloudflare's threat operations and research team, responsible for identifying and disrupting cyber threats ranging from sophisticated cyber criminal activity to nation-state sponsored advanced persistent threats (APTs). Cloudforce One works in close partnership with external organizations and internal Cloudflare teams, continuously developing operational tradecraft and expanding ever-growing sources of threat intelligence to enable expedited threat hunting and remediation. Members of Cloudforce One are at the helm of leveraging an incredibly vast and varied set of data points that only one of the world's largest global networks can provide. The team is able to analyze these unique data points, at massive scale and efficiency, synthesizing findings into actionable threat intelligence to better protect our customers.The team's core disciplines are data engineering, data science, devops, and security. We use data science and machine learning to process large volumes of data and build threat intelligence for Cloudflare's customers About the Role We're looking for a Machine Learning Engineer to join our team and lead the charge in applying cutting-edge machine learning to cyber threat intelligence. In this highly impactful, hands-on role, you'll design, develop, and deploy scalable machine learning models that leverage massive datasets from our global network to identify and neutralize sophisticated cyber threats. Your expertise will directly enhance our Cloudforce One offering, providing critical, real-time insights and unparalleled protection to our customers. If you're driven to solve complex cybersecurity challenges at an unprecedented scale, we want you on our team. The candidate should have strong foundational machine learning knowledge. Day to day responsibilities include: Collaborate with other Data Scientists and Machine Learning Engineers to integrate and deploy scalable Machine Learning models Collaborate with analysts to understand new email attack techniques then design and deploy models to detect these techniques Implement Machine Learning models in production systems and monitor their performance in real-time. Continuously improve the performance and scalability of existing Machine Learning models. Identify, diagnose and resolve issues in production environments Examples of desirable skills, knowledge and experience Thorough understanding of machine learning concepts such as what types of models perform best again what types of data Desire to see a project through all the way from model creation, training, productionalized deployment, through automated retraining from feedback Demonstrated ability to deliver and listen to feedback. Proven ability to deliver performance (what) with the right behaviors (how) Bonus Points These are things which the role is likely to require; we're happy to help you learn on the job, but prior experience is beneficial Experience with deploying Deep Learning models in production systems Experience with development and deployment of Natural Language Processing (NLP) applications Wide machine learning knowledge from linear regression through LLMs A basic understanding of the cyber threat landscapeandtechnical Indicators of Compromise (IOCs) What Makes Cloudflare Special? We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you'd like to be a part of? We'd love to hear from you! This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at or via mail at 101 Townsend St. San Francisco, CA 94107. Create a Job Alert Interested in building your career at Cloudflare? Get future opportunities sent straight to your email. Apply for this job indicates a required field First Name Last Name Preferred First Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Website Legal Name (if different than above) Would you like to include your LinkedIn profile, personal website or blog? How did you hear about this job? Do you now or will you in the future require immigration sponsorship to work at Cloudflare? Select Please review and acknowledge Cloudflare's Candidate Privacy Policy ().
Nov 09, 2025
Full time
Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! Available Locations: London, UK About the Team Cloudforce One is Cloudflare's threat operations and research team, responsible for identifying and disrupting cyber threats ranging from sophisticated cyber criminal activity to nation-state sponsored advanced persistent threats (APTs). Cloudforce One works in close partnership with external organizations and internal Cloudflare teams, continuously developing operational tradecraft and expanding ever-growing sources of threat intelligence to enable expedited threat hunting and remediation. Members of Cloudforce One are at the helm of leveraging an incredibly vast and varied set of data points that only one of the world's largest global networks can provide. The team is able to analyze these unique data points, at massive scale and efficiency, synthesizing findings into actionable threat intelligence to better protect our customers.The team's core disciplines are data engineering, data science, devops, and security. We use data science and machine learning to process large volumes of data and build threat intelligence for Cloudflare's customers About the Role We're looking for a Machine Learning Engineer to join our team and lead the charge in applying cutting-edge machine learning to cyber threat intelligence. In this highly impactful, hands-on role, you'll design, develop, and deploy scalable machine learning models that leverage massive datasets from our global network to identify and neutralize sophisticated cyber threats. Your expertise will directly enhance our Cloudforce One offering, providing critical, real-time insights and unparalleled protection to our customers. If you're driven to solve complex cybersecurity challenges at an unprecedented scale, we want you on our team. The candidate should have strong foundational machine learning knowledge. Day to day responsibilities include: Collaborate with other Data Scientists and Machine Learning Engineers to integrate and deploy scalable Machine Learning models Collaborate with analysts to understand new email attack techniques then design and deploy models to detect these techniques Implement Machine Learning models in production systems and monitor their performance in real-time. Continuously improve the performance and scalability of existing Machine Learning models. Identify, diagnose and resolve issues in production environments Examples of desirable skills, knowledge and experience Thorough understanding of machine learning concepts such as what types of models perform best again what types of data Desire to see a project through all the way from model creation, training, productionalized deployment, through automated retraining from feedback Demonstrated ability to deliver and listen to feedback. Proven ability to deliver performance (what) with the right behaviors (how) Bonus Points These are things which the role is likely to require; we're happy to help you learn on the job, but prior experience is beneficial Experience with deploying Deep Learning models in production systems Experience with development and deployment of Natural Language Processing (NLP) applications Wide machine learning knowledge from linear regression through LLMs A basic understanding of the cyber threat landscapeandtechnical Indicators of Compromise (IOCs) What Makes Cloudflare Special? We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you'd like to be a part of? We'd love to hear from you! This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at or via mail at 101 Townsend St. San Francisco, CA 94107. Create a Job Alert Interested in building your career at Cloudflare? Get future opportunities sent straight to your email. Apply for this job indicates a required field First Name Last Name Preferred First Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Website Legal Name (if different than above) Would you like to include your LinkedIn profile, personal website or blog? How did you hear about this job? Do you now or will you in the future require immigration sponsorship to work at Cloudflare? Select Please review and acknowledge Cloudflare's Candidate Privacy Policy ().
The purpose of the role is: CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting now for an IB Systems Manager to join the team located at our client's London headquarters in Canary Wharf, the major refurbishment which is currently under construction and will be going live in Q1 2026. The successful candidate will be responsible for managing the Intelligent Building (IB) systems and other control & monitoring systems- training will be provided. Being the subject matter expert in these systems and the first line response when there are system/network faults/failures and will be the CBRE single point of contact for client IB systems. Leading up to the building going into operation, the candidate will be undertaking training, familiarising themselves with the building and its systems, assisting the Engineering Manager with creating processes and building set up, witnessing/shadowing the commissioning activities and reviewing documentation from the project. The new headquarters feature smart building technologies, a BIM (Building Information Model) platform, a client concierge system, with the ambition to create use cases and configure the systems to allow improved efficiencies in operation. This is an exciting opportunity to be part of the journey from mobilisation into operation of this smart building, and a chance to develop new skills in what is a glimpse into the future of FM operations. Key Tasks: Maintaining and keeping the buildings systems along with all associated component parts in excellent working repair. Owning these systems, understanding them and their network configurations (communications networks managed by others), and being the first line response to dealing with issues. Understanding the cloud environments for IB systems, how they are set up, configurations and dashboards, and being first line response to resolve issues (training on these specific systems will be provided). Planning maintenance activities and managing suppliers and their maintenance contracts. Routine tests, checks and record keeping for all the buildings systems through traditional methods and use of building analytics and predictive maintenance techniques. Manage all change requests related to operation and maintenance of the systems Provide coaching and development of staff in the areas of change requests, incident management communication and escalation, operation of building plant and systems. Witnessing and shadowing project commissioning activities and working closely with the Smart Building contractor on the project to integrate and accept systems To ensure monitoring of the building's environmental temperature, humidity, and space conditions and ensuring that they are maintained in accordance with the business requirement for comfortable working conditions within the office environment Coordinate with the client's Technology organization to provide technical solutions for the CBRE account and Client's FM Operations Team and to address FM Technology related issues as they arise. Coordinate with the FM Operations team to support the implementation of systems and policies. Provide guidance and technical solutions for team initiatives and ensures compliance with established technical and operational standards. Assists in the development of the operating budget. Assists with the development and execution of project plans for team initiatives. Assists the leadership with new business development, including identification of opportunities, client solicitation, proposal development, and presentation. Keeping up to date of current and emerging technologies and proposing solutions that drive operational efficiencies and client experience MANAGEMENT RESPONSIBILITIES Provides formal supervision to individual employees within single functional or operational area. Recommends staff recruitment, selection, promotion, advancement and corrective action. Plans and monitors appropriate staffing levels and utilisation of labour, including overtime. Prepares and delivers performance appraisal for staff. Mentors and coaches team members to further develop competencies. Leads by example and models behaviours that are consistent with the company's values. Education STEM degree with Information Systems (hardware/software) preferred Skills Strong PC skills, MS Office Strong knowledge of modern building systems (e.g BMS, EMS, PMS, Lighting control, SCADA) Experience of IP networks, networking concepts and systems convergence Technical integration - how systems operate and work together Self-motivated and resourceful Excellent written and verbal communication skills. Strong organisational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information. Ability to respond effectively to sensitive issues. Knowledge Familiarity with Modbus, BACnet, IP, MQTT (desirable) diagnostic tools and how to use them Multi-discipline experience and strong knowledge of building systems convergence, IoT, smart buildings, Working knowledge of Active Directory, DNS, DHCP, NTP Knowledge of Connected Workplace, and Space Optimization Experience Customer services experience and the ability to communicate at all levels Experience in the mission critical industry/industrial automation industry Familiarity with configuration, and troubleshooting of IT/OT networks (Modbus and BACnet protocols) Familiarity with critical IT equipment (e.g. Servers, workstations, network switches, routers, firewalls, fibre/copper cabling distribution, etc.) Experience with configuration and administration of Microsoft Windows Servers, Hyper-V, SQL server and associated security methods and best practices. Aptitude Have a positive and proactive approach to work, able to work upon their own initiative and as part of a large account team. Able to change work pattern at short notice to meet the requirements of the client and building. Core Competencies Must be a team player who leads by example, committed to working in a quality and professional environment. Expected to take an active role in supporting other members of the account team. Ability to work under pressure and to strict timescales Role model CBRE RISE values Strong people management skills Strong PC skills, MS Office Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process
Nov 09, 2025
Full time
The purpose of the role is: CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting now for an IB Systems Manager to join the team located at our client's London headquarters in Canary Wharf, the major refurbishment which is currently under construction and will be going live in Q1 2026. The successful candidate will be responsible for managing the Intelligent Building (IB) systems and other control & monitoring systems- training will be provided. Being the subject matter expert in these systems and the first line response when there are system/network faults/failures and will be the CBRE single point of contact for client IB systems. Leading up to the building going into operation, the candidate will be undertaking training, familiarising themselves with the building and its systems, assisting the Engineering Manager with creating processes and building set up, witnessing/shadowing the commissioning activities and reviewing documentation from the project. The new headquarters feature smart building technologies, a BIM (Building Information Model) platform, a client concierge system, with the ambition to create use cases and configure the systems to allow improved efficiencies in operation. This is an exciting opportunity to be part of the journey from mobilisation into operation of this smart building, and a chance to develop new skills in what is a glimpse into the future of FM operations. Key Tasks: Maintaining and keeping the buildings systems along with all associated component parts in excellent working repair. Owning these systems, understanding them and their network configurations (communications networks managed by others), and being the first line response to dealing with issues. Understanding the cloud environments for IB systems, how they are set up, configurations and dashboards, and being first line response to resolve issues (training on these specific systems will be provided). Planning maintenance activities and managing suppliers and their maintenance contracts. Routine tests, checks and record keeping for all the buildings systems through traditional methods and use of building analytics and predictive maintenance techniques. Manage all change requests related to operation and maintenance of the systems Provide coaching and development of staff in the areas of change requests, incident management communication and escalation, operation of building plant and systems. Witnessing and shadowing project commissioning activities and working closely with the Smart Building contractor on the project to integrate and accept systems To ensure monitoring of the building's environmental temperature, humidity, and space conditions and ensuring that they are maintained in accordance with the business requirement for comfortable working conditions within the office environment Coordinate with the client's Technology organization to provide technical solutions for the CBRE account and Client's FM Operations Team and to address FM Technology related issues as they arise. Coordinate with the FM Operations team to support the implementation of systems and policies. Provide guidance and technical solutions for team initiatives and ensures compliance with established technical and operational standards. Assists in the development of the operating budget. Assists with the development and execution of project plans for team initiatives. Assists the leadership with new business development, including identification of opportunities, client solicitation, proposal development, and presentation. Keeping up to date of current and emerging technologies and proposing solutions that drive operational efficiencies and client experience MANAGEMENT RESPONSIBILITIES Provides formal supervision to individual employees within single functional or operational area. Recommends staff recruitment, selection, promotion, advancement and corrective action. Plans and monitors appropriate staffing levels and utilisation of labour, including overtime. Prepares and delivers performance appraisal for staff. Mentors and coaches team members to further develop competencies. Leads by example and models behaviours that are consistent with the company's values. Education STEM degree with Information Systems (hardware/software) preferred Skills Strong PC skills, MS Office Strong knowledge of modern building systems (e.g BMS, EMS, PMS, Lighting control, SCADA) Experience of IP networks, networking concepts and systems convergence Technical integration - how systems operate and work together Self-motivated and resourceful Excellent written and verbal communication skills. Strong organisational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information. Ability to respond effectively to sensitive issues. Knowledge Familiarity with Modbus, BACnet, IP, MQTT (desirable) diagnostic tools and how to use them Multi-discipline experience and strong knowledge of building systems convergence, IoT, smart buildings, Working knowledge of Active Directory, DNS, DHCP, NTP Knowledge of Connected Workplace, and Space Optimization Experience Customer services experience and the ability to communicate at all levels Experience in the mission critical industry/industrial automation industry Familiarity with configuration, and troubleshooting of IT/OT networks (Modbus and BACnet protocols) Familiarity with critical IT equipment (e.g. Servers, workstations, network switches, routers, firewalls, fibre/copper cabling distribution, etc.) Experience with configuration and administration of Microsoft Windows Servers, Hyper-V, SQL server and associated security methods and best practices. Aptitude Have a positive and proactive approach to work, able to work upon their own initiative and as part of a large account team. Able to change work pattern at short notice to meet the requirements of the client and building. Core Competencies Must be a team player who leads by example, committed to working in a quality and professional environment. Expected to take an active role in supporting other members of the account team. Ability to work under pressure and to strict timescales Role model CBRE RISE values Strong people management skills Strong PC skills, MS Office Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process
Senior Software Engineer, Bots + Fraud Detection (EMEA) Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! Available Locations: Lisbon or London (EMEA) About the department Cloudflare's Engineering Team is home to some of the industry's top engineers, dedicated to building and scaling innovative software that handles a huge proportion of the Internet. Our team responsible for Bots and Fraud Detection develops cutting edge solutions to identify and mitigate malicious bot activities, ensuring the security and integrity of online applications. The team collaborates with product and other engineering teams to implement advanced fraud detection mechanisms and employ machine learning techniques to safeguard digital assets from evolving threats in the cybersecurity landscape. What are we looking for? Proficiency in designing, integrating, and optimizing distributed data processing pipelines Strong coding skills in Go, Java, Python, or other high performance languages Experience in constructing and managing alerting and monitoring systems for data processing pipelines Exceptional abilities in systems level debugging Familiarity with advanced analytics encompassing machine learning, statistical inference, and AI. Curiosity and empathy Comfortable with tackling ambiguous problems and unblocking yourself Bonus Points Knowledge and experience with columnar database like Clickhouse. Experience productionalizing ML models Experience with cluster and configuration management systems such as Docker, Salt Strong web security fundamentals Previous experience in bot and fraud detection What Makes Cloudflare Special? We're not just a highly ambitious, large scale technology company. We're a highly ambitious, large scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers-at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy centric public DNS resolver. This is available publicly for everyone to use - it's the first consumer focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you'd like to be a part of? We'd love to hear from you! This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Equal Opportunity Statement Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e mail at or via mail at 101 Townsend St. San Francisco, CA 94107.
Nov 09, 2025
Full time
Senior Software Engineer, Bots + Fraud Detection (EMEA) Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! Available Locations: Lisbon or London (EMEA) About the department Cloudflare's Engineering Team is home to some of the industry's top engineers, dedicated to building and scaling innovative software that handles a huge proportion of the Internet. Our team responsible for Bots and Fraud Detection develops cutting edge solutions to identify and mitigate malicious bot activities, ensuring the security and integrity of online applications. The team collaborates with product and other engineering teams to implement advanced fraud detection mechanisms and employ machine learning techniques to safeguard digital assets from evolving threats in the cybersecurity landscape. What are we looking for? Proficiency in designing, integrating, and optimizing distributed data processing pipelines Strong coding skills in Go, Java, Python, or other high performance languages Experience in constructing and managing alerting and monitoring systems for data processing pipelines Exceptional abilities in systems level debugging Familiarity with advanced analytics encompassing machine learning, statistical inference, and AI. Curiosity and empathy Comfortable with tackling ambiguous problems and unblocking yourself Bonus Points Knowledge and experience with columnar database like Clickhouse. Experience productionalizing ML models Experience with cluster and configuration management systems such as Docker, Salt Strong web security fundamentals Previous experience in bot and fraud detection What Makes Cloudflare Special? We're not just a highly ambitious, large scale technology company. We're a highly ambitious, large scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers-at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy centric public DNS resolver. This is available publicly for everyone to use - it's the first consumer focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you'd like to be a part of? We'd love to hear from you! This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Equal Opportunity Statement Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e mail at or via mail at 101 Townsend St. San Francisco, CA 94107.
Job Title: Platform AVP Engineer Pay Rate: 500 to 600 per day via Umbrella Length of Contract: Until 31/05/2026 (and very high chance of contract extension as it's a migration project) Location: London, Liverpool Street (Hybrid role: 2-3 days from Office) About the Role We are seeking a skilled Platform AVP Engineer to join a leading Business Infrastructure team. The successful candidate will be responsible for the administration, monitoring, and operation of global operating system platforms. This role supports a business-critical infrastructure that includes on-premises Windows servers, cloud-based services, and enterprise datacentre environments . You will troubleshoot complex system issues, participate in IT projects, and collaborate with global IT teams across EMEA and North America . The position requires adherence to IT policies and processes, strong documentation skills, and the ability to work flexibly - including out-of-hours support and occasional international travel. Key Responsibilities Maintain, monitor, and operate the Platform environment in line with company policies. Resolve incidents and tickets raised through IT service management systems. Support platform-related project work and deployment initiatives. Ensure systems are enrolled in capacity management and life-cycle processes. Collaborate with global IT teams to enhance platform performance and reliability. Participate in on-call support rota and out-of-hours operational activities. Essential Skills & Experience Strong expertise in Microsoft Windows Server (Must have) and Desktop environments . Experience with Microsoft systems management tools (SCCM, SCOM). Knowledge of Active Directory, replication, Group Policy, and authentication protocols . (Must have) Familiarity with Cloud/SaaS services , including Microsoft Azure. Understanding of networking concepts (DNS, DHCP, IPv4, firewalls, load balancing). (Must have) Scripting experience (PowerShell) and automation of operational processes. Experience in geographically distributed, virtualized datacentre environments . ITIL Foundation or equivalent service management knowledge. Degree in IT/Computer Science or equivalent professional experience. Personal Attributes Strong communication and interpersonal skills. Dependable, detail-oriented, and customer-focused. Able to work under pressure and independently while collaborating effectively with teams. Why Join This is an excellent opportunity to work within a global IT infrastructure environment , supporting mission-critical systems while expanding your technical expertise and contributing to key projects.
Nov 08, 2025
Contractor
Job Title: Platform AVP Engineer Pay Rate: 500 to 600 per day via Umbrella Length of Contract: Until 31/05/2026 (and very high chance of contract extension as it's a migration project) Location: London, Liverpool Street (Hybrid role: 2-3 days from Office) About the Role We are seeking a skilled Platform AVP Engineer to join a leading Business Infrastructure team. The successful candidate will be responsible for the administration, monitoring, and operation of global operating system platforms. This role supports a business-critical infrastructure that includes on-premises Windows servers, cloud-based services, and enterprise datacentre environments . You will troubleshoot complex system issues, participate in IT projects, and collaborate with global IT teams across EMEA and North America . The position requires adherence to IT policies and processes, strong documentation skills, and the ability to work flexibly - including out-of-hours support and occasional international travel. Key Responsibilities Maintain, monitor, and operate the Platform environment in line with company policies. Resolve incidents and tickets raised through IT service management systems. Support platform-related project work and deployment initiatives. Ensure systems are enrolled in capacity management and life-cycle processes. Collaborate with global IT teams to enhance platform performance and reliability. Participate in on-call support rota and out-of-hours operational activities. Essential Skills & Experience Strong expertise in Microsoft Windows Server (Must have) and Desktop environments . Experience with Microsoft systems management tools (SCCM, SCOM). Knowledge of Active Directory, replication, Group Policy, and authentication protocols . (Must have) Familiarity with Cloud/SaaS services , including Microsoft Azure. Understanding of networking concepts (DNS, DHCP, IPv4, firewalls, load balancing). (Must have) Scripting experience (PowerShell) and automation of operational processes. Experience in geographically distributed, virtualized datacentre environments . ITIL Foundation or equivalent service management knowledge. Degree in IT/Computer Science or equivalent professional experience. Personal Attributes Strong communication and interpersonal skills. Dependable, detail-oriented, and customer-focused. Able to work under pressure and independently while collaborating effectively with teams. Why Join This is an excellent opportunity to work within a global IT infrastructure environment , supporting mission-critical systems while expanding your technical expertise and contributing to key projects.
Wintel3 SME Duration: until 27/02/2026 (Apply online only) per day - Umbrella only Location: Warwick & Wokingham; 4 weeks at Warwick and then 4 weeks at Wokingham. 5 days on site per week. C andidate can choose which of the two is their base location. Travel and accommodation will only be paid for the alternate site. Candidates must be eligible for SC clearance Delivery of Terminal Services project This role involves basic engineering practice and knowledge of basic networking to connect switches, apply basic configuration, and perform a ping test. The successful candidate will: Attend client sites in Warwick and Wokingham Provide hands-on support as part of infrastructure and system rollouts Liaise with on-site contacts to ensure smooth operation and communication Use provided laptop to follow scripted configuration steps Execute documented procedures with precision to apply configuration changes Maintain logs of changes made and any unexpected issues encountered Perform basic connectivity and ping tests Verify successful implementation of configuration via standard network testing tools Provide basic troubleshooting if ping tests fail and escalate if necessary Possess working knowledge of basic networking Understand switch connectivity, IP addressing, subnetting, and default gateways Be able to identify cable types, port roles, and basic switch diagnostics Bring foundational Wintel infrastructure knowledge Exposure to Windows Server environments (2012/2016/2019) Familiarity with Active Directory, DNS/DHCP, Group Policy, and standard Windows tools Support ongoing infrastructure improvement initiatives Provide feedback to engineering leads on process efficiency and documentation clarity Contribute to knowledge base by documenting lessons learned on site All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
Nov 08, 2025
Contractor
Wintel3 SME Duration: until 27/02/2026 (Apply online only) per day - Umbrella only Location: Warwick & Wokingham; 4 weeks at Warwick and then 4 weeks at Wokingham. 5 days on site per week. C andidate can choose which of the two is their base location. Travel and accommodation will only be paid for the alternate site. Candidates must be eligible for SC clearance Delivery of Terminal Services project This role involves basic engineering practice and knowledge of basic networking to connect switches, apply basic configuration, and perform a ping test. The successful candidate will: Attend client sites in Warwick and Wokingham Provide hands-on support as part of infrastructure and system rollouts Liaise with on-site contacts to ensure smooth operation and communication Use provided laptop to follow scripted configuration steps Execute documented procedures with precision to apply configuration changes Maintain logs of changes made and any unexpected issues encountered Perform basic connectivity and ping tests Verify successful implementation of configuration via standard network testing tools Provide basic troubleshooting if ping tests fail and escalate if necessary Possess working knowledge of basic networking Understand switch connectivity, IP addressing, subnetting, and default gateways Be able to identify cable types, port roles, and basic switch diagnostics Bring foundational Wintel infrastructure knowledge Exposure to Windows Server environments (2012/2016/2019) Familiarity with Active Directory, DNS/DHCP, Group Policy, and standard Windows tools Support ongoing infrastructure improvement initiatives Provide feedback to engineering leads on process efficiency and documentation clarity Contribute to knowledge base by documenting lessons learned on site All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
DevOps Engineer Akkodis are currently working in partnership with a leading service provider to recruit an experienced DevOps Engineer to join their leading cloud services team. Please note this is a hybrid role where you will be required to attend the office 2 days a week. The Role As ta DevOps Engineer you will be responsible for designing, building, and maintaining the infrastructure that powers our clients' cutting-edge platforms. In this role, you will be instrumental in automating the development pipeline and ensuring the reliability, scalability, and security of services within telecommunications and a managed service provider (MSP) environment. The Responsibilities CI/CD Pipeline Management: Design, implement, and manage continuous integration and continuous delivery (CI/CD) pipelines for all platforms, enabling rapid and reliable software releases. Infrastructure as Code (IaC): Develop and maintain cloud and on-premise infrastructure using IaC principles with tools like Terraform and Ansible. Containerization & Orchestration: Manage and scale containerized applications, ensuring high availability and efficient resource utilization in a multi-tenant environment. Automation & Scripting: Automate manual processes related to deployment, monitoring, and operations using scripting languages such as Python, Bash, or Go. Monitoring & Logging: Implement and manage robust monitoring, logging, and alerting solutions (e.g., Prometheus, Grafana, ELK Stack) to proactively identify and resolve system issues. Collaboration: Work closely with software developers, network engineers, and product managers to troubleshoot issues and optimize performance Security: Integrate security best practices (DevSecOps) into the development lifecycle, including vulnerability scanning, static code analysis, and compliance checks. The Requirements Hands-on experience in a DevOps, SRE, or similar role. Strong proficiency with at least one major cloud provider (AWS, Azure, or GCP). In-depth knowledge of container orchestration. Demonstrable experience with CI/CD tools like Jenkins, GitHub Actions, or Azure DevOps. Expertise in using tools like Terraform or Ansible. Proficiency in a scripting language such as Python or Bash. Solid understanding of networking principles (TCP/IP, DNS, HTTP/S, Firewalls If you are looking for an exciting new challenge to play a pivotal part in a market leading organisation please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Nov 08, 2025
Full time
DevOps Engineer Akkodis are currently working in partnership with a leading service provider to recruit an experienced DevOps Engineer to join their leading cloud services team. Please note this is a hybrid role where you will be required to attend the office 2 days a week. The Role As ta DevOps Engineer you will be responsible for designing, building, and maintaining the infrastructure that powers our clients' cutting-edge platforms. In this role, you will be instrumental in automating the development pipeline and ensuring the reliability, scalability, and security of services within telecommunications and a managed service provider (MSP) environment. The Responsibilities CI/CD Pipeline Management: Design, implement, and manage continuous integration and continuous delivery (CI/CD) pipelines for all platforms, enabling rapid and reliable software releases. Infrastructure as Code (IaC): Develop and maintain cloud and on-premise infrastructure using IaC principles with tools like Terraform and Ansible. Containerization & Orchestration: Manage and scale containerized applications, ensuring high availability and efficient resource utilization in a multi-tenant environment. Automation & Scripting: Automate manual processes related to deployment, monitoring, and operations using scripting languages such as Python, Bash, or Go. Monitoring & Logging: Implement and manage robust monitoring, logging, and alerting solutions (e.g., Prometheus, Grafana, ELK Stack) to proactively identify and resolve system issues. Collaboration: Work closely with software developers, network engineers, and product managers to troubleshoot issues and optimize performance Security: Integrate security best practices (DevSecOps) into the development lifecycle, including vulnerability scanning, static code analysis, and compliance checks. The Requirements Hands-on experience in a DevOps, SRE, or similar role. Strong proficiency with at least one major cloud provider (AWS, Azure, or GCP). In-depth knowledge of container orchestration. Demonstrable experience with CI/CD tools like Jenkins, GitHub Actions, or Azure DevOps. Expertise in using tools like Terraform or Ansible. Proficiency in a scripting language such as Python or Bash. Solid understanding of networking principles (TCP/IP, DNS, HTTP/S, Firewalls If you are looking for an exciting new challenge to play a pivotal part in a market leading organisation please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
DevOps Engineer Akkodis are currently working in partnership with a leading service provider to recruit an experienced DevOps Engineer to join their leading cloud services team. Please note this is a hybrid role where you will be required to attend the office 2 days a week. The Role As ta DevOps Engineer you will be responsible for designing, building, and maintaining the infrastructure that powers our clients' cutting-edge platforms. In this role, you will be instrumental in automating the development pipeline and ensuring the reliability, scalability, and security of services within telecommunications and a managed service provider (MSP) environment. The Responsibilities CI/CD Pipeline Management: Design, implement, and manage continuous integration and continuous delivery (CI/CD) pipelines for all platforms, enabling rapid and reliable software releases. Infrastructure as Code (IaC): Develop and maintain cloud and on-premise infrastructure using IaC principles with tools like Terraform and Ansible. Containerization & Orchestration: Manage and scale containerized applications, ensuring high availability and efficient resource utilization in a multi-tenant environment. Automation & Scripting: Automate manual processes related to deployment, monitoring, and operations using scripting languages such as Python, Bash, or Go. Monitoring & Logging: Implement and manage robust monitoring, logging, and alerting solutions (e.g., Prometheus, Grafana, ELK Stack) to proactively identify and resolve system issues. Collaboration: Work closely with software developers, network engineers, and product managers to troubleshoot issues and optimize performance Security: Integrate security best practices (DevSecOps) into the development lifecycle, including vulnerability scanning, static code analysis, and compliance checks. The Requirements Hands-on experience in a DevOps, SRE, or similar role. Strong proficiency with at least one major cloud provider (AWS, Azure, or GCP). In-depth knowledge of container orchestration. Demonstrable experience with CI/CD tools like Jenkins, GitHub Actions, or Azure DevOps. Expertise in using tools like Terraform or Ansible. Proficiency in a scripting language such as Python or Bash. Solid understanding of networking principles (TCP/IP, DNS, HTTP/S, Firewalls If you are looking for an exciting new challenge to play a pivotal part in a market leading organisation please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Nov 08, 2025
Full time
DevOps Engineer Akkodis are currently working in partnership with a leading service provider to recruit an experienced DevOps Engineer to join their leading cloud services team. Please note this is a hybrid role where you will be required to attend the office 2 days a week. The Role As ta DevOps Engineer you will be responsible for designing, building, and maintaining the infrastructure that powers our clients' cutting-edge platforms. In this role, you will be instrumental in automating the development pipeline and ensuring the reliability, scalability, and security of services within telecommunications and a managed service provider (MSP) environment. The Responsibilities CI/CD Pipeline Management: Design, implement, and manage continuous integration and continuous delivery (CI/CD) pipelines for all platforms, enabling rapid and reliable software releases. Infrastructure as Code (IaC): Develop and maintain cloud and on-premise infrastructure using IaC principles with tools like Terraform and Ansible. Containerization & Orchestration: Manage and scale containerized applications, ensuring high availability and efficient resource utilization in a multi-tenant environment. Automation & Scripting: Automate manual processes related to deployment, monitoring, and operations using scripting languages such as Python, Bash, or Go. Monitoring & Logging: Implement and manage robust monitoring, logging, and alerting solutions (e.g., Prometheus, Grafana, ELK Stack) to proactively identify and resolve system issues. Collaboration: Work closely with software developers, network engineers, and product managers to troubleshoot issues and optimize performance Security: Integrate security best practices (DevSecOps) into the development lifecycle, including vulnerability scanning, static code analysis, and compliance checks. The Requirements Hands-on experience in a DevOps, SRE, or similar role. Strong proficiency with at least one major cloud provider (AWS, Azure, or GCP). In-depth knowledge of container orchestration. Demonstrable experience with CI/CD tools like Jenkins, GitHub Actions, or Azure DevOps. Expertise in using tools like Terraform or Ansible. Proficiency in a scripting language such as Python or Bash. Solid understanding of networking principles (TCP/IP, DNS, HTTP/S, Firewalls If you are looking for an exciting new challenge to play a pivotal part in a market leading organisation please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
DevOps Engineer Akkodis are currently working in partnership with a leading service provider to recruit an experienced DevOps Engineer to join their leading cloud services team. Please note this is a hybrid role where you will be required to attend the office 2 days a week. The Role As ta DevOps Engineer you will be responsible for designing, building, and maintaining the infrastructure that powers our clients' cutting-edge platforms. In this role, you will be instrumental in automating the development pipeline and ensuring the reliability, scalability, and security of services within telecommunications and a managed service provider (MSP) environment. The Responsibilities CI/CD Pipeline Management: Design, implement, and manage continuous integration and continuous delivery (CI/CD) pipelines for all platforms, enabling rapid and reliable software releases. Infrastructure as Code (IaC): Develop and maintain cloud and on-premise infrastructure using IaC principles with tools like Terraform and Ansible. Containerization & Orchestration: Manage and scale containerized applications, ensuring high availability and efficient resource utilization in a multi-tenant environment. Automation & Scripting: Automate manual processes related to deployment, monitoring, and operations using scripting languages such as Python, Bash, or Go. Monitoring & Logging: Implement and manage robust monitoring, logging, and alerting solutions (e.g., Prometheus, Grafana, ELK Stack) to proactively identify and resolve system issues. Collaboration: Work closely with software developers, network engineers, and product managers to troubleshoot issues and optimize performance Security: Integrate security best practices (DevSecOps) into the development lifecycle, including vulnerability scanning, static code analysis, and compliance checks. The Requirements Hands-on experience in a DevOps, SRE, or similar role. Strong proficiency with at least one major cloud provider (AWS, Azure, or GCP). In-depth knowledge of container orchestration. Demonstrable experience with CI/CD tools like Jenkins, GitHub Actions, or Azure DevOps. Expertise in using tools like Terraform or Ansible. Proficiency in a scripting language such as Python or Bash. Solid understanding of networking principles (TCP/IP, DNS, HTTP/S, Firewalls If you are looking for an exciting new challenge to play a pivotal part in a market leading organisation please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Nov 08, 2025
Full time
DevOps Engineer Akkodis are currently working in partnership with a leading service provider to recruit an experienced DevOps Engineer to join their leading cloud services team. Please note this is a hybrid role where you will be required to attend the office 2 days a week. The Role As ta DevOps Engineer you will be responsible for designing, building, and maintaining the infrastructure that powers our clients' cutting-edge platforms. In this role, you will be instrumental in automating the development pipeline and ensuring the reliability, scalability, and security of services within telecommunications and a managed service provider (MSP) environment. The Responsibilities CI/CD Pipeline Management: Design, implement, and manage continuous integration and continuous delivery (CI/CD) pipelines for all platforms, enabling rapid and reliable software releases. Infrastructure as Code (IaC): Develop and maintain cloud and on-premise infrastructure using IaC principles with tools like Terraform and Ansible. Containerization & Orchestration: Manage and scale containerized applications, ensuring high availability and efficient resource utilization in a multi-tenant environment. Automation & Scripting: Automate manual processes related to deployment, monitoring, and operations using scripting languages such as Python, Bash, or Go. Monitoring & Logging: Implement and manage robust monitoring, logging, and alerting solutions (e.g., Prometheus, Grafana, ELK Stack) to proactively identify and resolve system issues. Collaboration: Work closely with software developers, network engineers, and product managers to troubleshoot issues and optimize performance Security: Integrate security best practices (DevSecOps) into the development lifecycle, including vulnerability scanning, static code analysis, and compliance checks. The Requirements Hands-on experience in a DevOps, SRE, or similar role. Strong proficiency with at least one major cloud provider (AWS, Azure, or GCP). In-depth knowledge of container orchestration. Demonstrable experience with CI/CD tools like Jenkins, GitHub Actions, or Azure DevOps. Expertise in using tools like Terraform or Ansible. Proficiency in a scripting language such as Python or Bash. Solid understanding of networking principles (TCP/IP, DNS, HTTP/S, Firewalls If you are looking for an exciting new challenge to play a pivotal part in a market leading organisation please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
