Blue Light Card. Individually great, together unstoppable The Role and the Team We're looking for an IT Systems Engineer to join our IT Operations team. This is a hands-on role where you'll support the day-to-day running of our IT environment while also contributing to projects that improve how we work. You'll play an important part in ensuring our systems are reliable, secure, and optimised, while helping us explore opportunities in automation, AI, and modern cloud technologies. Working closely with colleagues across London and our Head Office in Cossington, you'll provide in-person and remote support and collaborate on initiatives that enhance our IT services and colleague experience. What You'll Do Build positive working relationships with colleagues at all levels, acting as the sole trusted point of contact for IT support in the London office Provide supportive, high-quality deskside and remote assistance, including for senior stakeholders and leadership teams Manage and maintain IT systems, network infrastructure, and Windows/macOS environments across the organisation Administer and optimise Microsoft 365 and Entra ID/Azure AD, including user provisioning and licence management Troubleshoot and resolve incidents and service requests, ensuring a positive end-user experience Support and enhance endpoint security, system performance, and compliance standards Contribute to IT projects such as system upgrades, migrations, and SaaS integrations Identify and deliver improvements through automation and AI, including building or supporting workflows using tools such as N8N What You'll Bring Extensive experience as an IT Systems Engineer who is confident engaging with and supporting stakeholders at all levels, including senior leadership Experience in automation and emerging technologies, including AI and workflow tools such as N8N Experience working with Microsoft 365 and Entra ID/Azure AD environments Confidence supporting both Windows and macOS devices in a business setting Understanding of networking fundamentals (e.g. DNS, DHCP, VPNs, Wi-Fi) A thoughtful and proactive approach to troubleshooting and problem solving Experience using scripting (e.g. PowerShell) to automate tasks and improve efficiency Familiarity with device management, asset tracking, and service desk tools (e.g. Jira) Our Culture Our mission is simple - make heroes happy. Our members are the real-life heroes who keep us all safe, cared for, and thriving. It's what gets us up in the morning and pushes us to go further, think bigger, and create something that truly matters. By focusing on their happiness, we create amazing experiences, deliver unrivalled discounts, innovative products, and world-class service. We don't just follow the usual path - we look for smarter, bolder ways to deliver real impact. We take ownership, move fast, and work shoulder to shoulder to build something special. We promote hybrid working, and value in-person collaboration so encourage time in our offices, where you can make the most of our fully stocked snack drawers - either the HQ in Leicestershire, or London, Holborn office. The frequency and office location will vary depending on the role and team. We aim to be flexible, but we aren't able to offer fully remote working. Blue Light Card is an equal opportunities employer. We believe that employing a diverse workforce is key to our success. We make recruiting decisions based on your experience and skills. In the event of a high number of applications, we'll prioritise candidates who meet both the essential and desirable criteria for the role. What We Offer Hybrid working and flexible hours EV charging and free parking onsite at HQ 25 days annual leave plus an additional day off for your birthday, and a buy and sell holiday scheme of up to 5 days A company bonus scheme Your own Blue Light Card and exclusive access to thousands of discounts Generous funded BUPA medical insurance covering pre-existing conditions Auto-enrolment pension scheme via salary sacrifice, with employer NI savings reinvested into pensions Enhanced parental leave and absence leave Healthcare cashback plan Employee assistance programme (including mental health support) and mental health first aiders Great social events e.g., festive party, summer party, team socials, sports matches Regular company-wide recognition events e.g. monthly Light's Up and annual Shine awards Relaxed dress code and modern office space (games area, chill-out areas, book club, free drinks/snacks) Onsite gym at HQ (including access to free HIIT & stretch classes) Strong learning and development culture and personal growth fund
May 11, 2026
Full time
Blue Light Card. Individually great, together unstoppable The Role and the Team We're looking for an IT Systems Engineer to join our IT Operations team. This is a hands-on role where you'll support the day-to-day running of our IT environment while also contributing to projects that improve how we work. You'll play an important part in ensuring our systems are reliable, secure, and optimised, while helping us explore opportunities in automation, AI, and modern cloud technologies. Working closely with colleagues across London and our Head Office in Cossington, you'll provide in-person and remote support and collaborate on initiatives that enhance our IT services and colleague experience. What You'll Do Build positive working relationships with colleagues at all levels, acting as the sole trusted point of contact for IT support in the London office Provide supportive, high-quality deskside and remote assistance, including for senior stakeholders and leadership teams Manage and maintain IT systems, network infrastructure, and Windows/macOS environments across the organisation Administer and optimise Microsoft 365 and Entra ID/Azure AD, including user provisioning and licence management Troubleshoot and resolve incidents and service requests, ensuring a positive end-user experience Support and enhance endpoint security, system performance, and compliance standards Contribute to IT projects such as system upgrades, migrations, and SaaS integrations Identify and deliver improvements through automation and AI, including building or supporting workflows using tools such as N8N What You'll Bring Extensive experience as an IT Systems Engineer who is confident engaging with and supporting stakeholders at all levels, including senior leadership Experience in automation and emerging technologies, including AI and workflow tools such as N8N Experience working with Microsoft 365 and Entra ID/Azure AD environments Confidence supporting both Windows and macOS devices in a business setting Understanding of networking fundamentals (e.g. DNS, DHCP, VPNs, Wi-Fi) A thoughtful and proactive approach to troubleshooting and problem solving Experience using scripting (e.g. PowerShell) to automate tasks and improve efficiency Familiarity with device management, asset tracking, and service desk tools (e.g. Jira) Our Culture Our mission is simple - make heroes happy. Our members are the real-life heroes who keep us all safe, cared for, and thriving. It's what gets us up in the morning and pushes us to go further, think bigger, and create something that truly matters. By focusing on their happiness, we create amazing experiences, deliver unrivalled discounts, innovative products, and world-class service. We don't just follow the usual path - we look for smarter, bolder ways to deliver real impact. We take ownership, move fast, and work shoulder to shoulder to build something special. We promote hybrid working, and value in-person collaboration so encourage time in our offices, where you can make the most of our fully stocked snack drawers - either the HQ in Leicestershire, or London, Holborn office. The frequency and office location will vary depending on the role and team. We aim to be flexible, but we aren't able to offer fully remote working. Blue Light Card is an equal opportunities employer. We believe that employing a diverse workforce is key to our success. We make recruiting decisions based on your experience and skills. In the event of a high number of applications, we'll prioritise candidates who meet both the essential and desirable criteria for the role. What We Offer Hybrid working and flexible hours EV charging and free parking onsite at HQ 25 days annual leave plus an additional day off for your birthday, and a buy and sell holiday scheme of up to 5 days A company bonus scheme Your own Blue Light Card and exclusive access to thousands of discounts Generous funded BUPA medical insurance covering pre-existing conditions Auto-enrolment pension scheme via salary sacrifice, with employer NI savings reinvested into pensions Enhanced parental leave and absence leave Healthcare cashback plan Employee assistance programme (including mental health support) and mental health first aiders Great social events e.g., festive party, summer party, team socials, sports matches Regular company-wide recognition events e.g. monthly Light's Up and annual Shine awards Relaxed dress code and modern office space (games area, chill-out areas, book club, free drinks/snacks) Onsite gym at HQ (including access to free HIIT & stretch classes) Strong learning and development culture and personal growth fund
System Administrator - Software Development Lab Location: Nailsea, UK Contract duration: 12 months Job Summary: As a System Administrator - Software Development Lab, you will be responsible for ensuring the reliability, security, and performance of the engineering lab environments that support software development, testing, and validation activities . You will manage virtualization platforms, Windows domain services, air gapped networks, backup systems, and specialized lab infrastructure. Working closely with engineering teams, you will maintain a stable, secure, and efficient technical environment that enables high quality software delivery. Key Responsibilities: • Maintain and administer the software development lab infrastructure, including physical servers, virtual machines, networking equipment, and storage systems. • Manage virtualization platforms (e.g., VMware, Hyper V, or similar), including provisioning, monitoring, optimization, and troubleshooting. • Administer Windows Server-based domains, including Active Directory, Group Policy, DNS, DHCP, and user/workstation management. • Operate and maintain air gapped systems, ensuring strict separation, security controls, data transfer procedures, and compliance with internal policies. • Implement and manage reliable backup and recovery solutions, ensuring data integrity, scheduling, monitoring, and routine testing of recovery processes. • Oversee patching, updates, and system-hardening to maintain secure and compliant environments. • Support engineers in provisioning lab resources, resolving system issues, and ensuring tools and platforms operate smoothly. • Monitor system performance, storage utilization, and resource availability, recommending improvements as needed. • Maintain accurate documentation of lab configurations, procedures, network diagrams, and system inventories. • Ensure lab environments comply with company IT and security standards, including access control, auditing, and configuration management. • Contribute to continuous improvement initiatives to enhance lab efficiency, scalability, and reliability. Fuel Your Passion - To Be Successful in This Role You Will: • Have a Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field. • Have experience managing virtualization platforms and Windows domain environments. • Be knowledgeable in backup technologies, system recovery practices, and network security principles. • Be comfortable working with isolated or air gapped networks and understand secure data transfer procedures. • Demonstrate strong troubleshooting skills and the ability to diagnose and resolve complex system issues. • Be detail-oriented, organized, and capable of maintaining accurate technical documentation.
May 11, 2026
Contractor
System Administrator - Software Development Lab Location: Nailsea, UK Contract duration: 12 months Job Summary: As a System Administrator - Software Development Lab, you will be responsible for ensuring the reliability, security, and performance of the engineering lab environments that support software development, testing, and validation activities . You will manage virtualization platforms, Windows domain services, air gapped networks, backup systems, and specialized lab infrastructure. Working closely with engineering teams, you will maintain a stable, secure, and efficient technical environment that enables high quality software delivery. Key Responsibilities: • Maintain and administer the software development lab infrastructure, including physical servers, virtual machines, networking equipment, and storage systems. • Manage virtualization platforms (e.g., VMware, Hyper V, or similar), including provisioning, monitoring, optimization, and troubleshooting. • Administer Windows Server-based domains, including Active Directory, Group Policy, DNS, DHCP, and user/workstation management. • Operate and maintain air gapped systems, ensuring strict separation, security controls, data transfer procedures, and compliance with internal policies. • Implement and manage reliable backup and recovery solutions, ensuring data integrity, scheduling, monitoring, and routine testing of recovery processes. • Oversee patching, updates, and system-hardening to maintain secure and compliant environments. • Support engineers in provisioning lab resources, resolving system issues, and ensuring tools and platforms operate smoothly. • Monitor system performance, storage utilization, and resource availability, recommending improvements as needed. • Maintain accurate documentation of lab configurations, procedures, network diagrams, and system inventories. • Ensure lab environments comply with company IT and security standards, including access control, auditing, and configuration management. • Contribute to continuous improvement initiatives to enhance lab efficiency, scalability, and reliability. Fuel Your Passion - To Be Successful in This Role You Will: • Have a Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field. • Have experience managing virtualization platforms and Windows domain environments. • Be knowledgeable in backup technologies, system recovery practices, and network security principles. • Be comfortable working with isolated or air gapped networks and understand secure data transfer procedures. • Demonstrate strong troubleshooting skills and the ability to diagnose and resolve complex system issues. • Be detail-oriented, organized, and capable of maintaining accurate technical documentation.
Job Title: DV Cleared 3rd Line Engineer / Team Leader Location: Basingstoke Duration: 6 months with possible extension Rate: Up to 575 per day via an approved umbrella company Must be willing and eligible to go through the DV Clearance process Are you a reliable professional eager to make a real impact? Our client, a reputable organisation supporting high-profile government systems, is hiring a DV Cleared 3rd Line Engineer / Team Leader to join their team in Basingstoke. What you'll be doing: Lead and support a team of 2nd Line Engineers, providing technical guidance and coaching. Assist high-profile user communities via incident logging and resolution. Support and maintain legacy infrastructure, including Windows Server, VMware, and network technologies. Handle technical escalations and contribute to continuous improvement. Participate in shift work as needed to ensure system availability and security. What you'll bring: Strong experience with VMware, Windows Server 2019/2022, Active Directory, GPO, DNS, and user account management. Knowledge of network technologies such as Juniper and monitoring tools. Proven leadership skills with the ability to support and mentor team members. Excellent problem-solving, analytical, and customer-focused communication skills. Flexibility to work shifts and adapt to evolving technical environments. DV security clearance is essential. If you're ready to contribute to critical government systems and thrive in a collaborative environment, we want to hear from you. Apply now to join a team where your skills will truly make a difference!
May 10, 2026
Contractor
Job Title: DV Cleared 3rd Line Engineer / Team Leader Location: Basingstoke Duration: 6 months with possible extension Rate: Up to 575 per day via an approved umbrella company Must be willing and eligible to go through the DV Clearance process Are you a reliable professional eager to make a real impact? Our client, a reputable organisation supporting high-profile government systems, is hiring a DV Cleared 3rd Line Engineer / Team Leader to join their team in Basingstoke. What you'll be doing: Lead and support a team of 2nd Line Engineers, providing technical guidance and coaching. Assist high-profile user communities via incident logging and resolution. Support and maintain legacy infrastructure, including Windows Server, VMware, and network technologies. Handle technical escalations and contribute to continuous improvement. Participate in shift work as needed to ensure system availability and security. What you'll bring: Strong experience with VMware, Windows Server 2019/2022, Active Directory, GPO, DNS, and user account management. Knowledge of network technologies such as Juniper and monitoring tools. Proven leadership skills with the ability to support and mentor team members. Excellent problem-solving, analytical, and customer-focused communication skills. Flexibility to work shifts and adapt to evolving technical environments. DV security clearance is essential. If you're ready to contribute to critical government systems and thrive in a collaborative environment, we want to hear from you. Apply now to join a team where your skills will truly make a difference!
Network Security Specialist, Fortinet, Palo Alto, Zero Trust, Zscaler, Automation Hybrid working 3 days in office (London) My client is seeking a Network Security Specialist to join his team in London. This is a newly created role and sits in the Network Team and will act as a conduit between the Network Team and InfoSec team. It is an ideal opportunity for someone who is looking to step up into a technical authority/delivery lead position. As a Senior Network Security Specialist, you will design, implement and govern the network security controls that protect their modern, high-performance enterprise network. You will take a hands-on lead role in shaping the network security roadmap, defining policies and standards and driving the adoption of Zero Trust and micro-segmentation across the organisation. Skills and experience required: Experience defining/implementing network segmentation and micro-segmentation strategies Zero Trust networking principles and identity-aware access controls Designing, implementing and optimising firewall and proxy security policies. Deep hands-on experience with: Fortinet (FortiGate, FortiManager, FortiAnalyzer) Zscaler (ZIA, ZPA, Zero Trust Exchange) Palo Alto Networks (PAN-OS, Panorama, policy design) - Desirable Experience securing hybrid environments spanning on-prem, cloud, and containerised platforms. Automation and infrastructure-as-code approaches for deploying security controls. Routing, switching, load balancing and security architectures, with extensive operational and engineering experience. TCP/IP, BGP, OSPF, VLANs, VRF, VPN, VXLAN, NAT, ACLs, DNS. Packet capture and network analytics and monitoring tools. Desirable:Exposure to security controls and design for Kubernetes/OpenShift Experience within highly regulatated environments If this is of interest and you have the required skills, please submit your CV over for immediate consdieration. McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.
May 08, 2026
Full time
Network Security Specialist, Fortinet, Palo Alto, Zero Trust, Zscaler, Automation Hybrid working 3 days in office (London) My client is seeking a Network Security Specialist to join his team in London. This is a newly created role and sits in the Network Team and will act as a conduit between the Network Team and InfoSec team. It is an ideal opportunity for someone who is looking to step up into a technical authority/delivery lead position. As a Senior Network Security Specialist, you will design, implement and govern the network security controls that protect their modern, high-performance enterprise network. You will take a hands-on lead role in shaping the network security roadmap, defining policies and standards and driving the adoption of Zero Trust and micro-segmentation across the organisation. Skills and experience required: Experience defining/implementing network segmentation and micro-segmentation strategies Zero Trust networking principles and identity-aware access controls Designing, implementing and optimising firewall and proxy security policies. Deep hands-on experience with: Fortinet (FortiGate, FortiManager, FortiAnalyzer) Zscaler (ZIA, ZPA, Zero Trust Exchange) Palo Alto Networks (PAN-OS, Panorama, policy design) - Desirable Experience securing hybrid environments spanning on-prem, cloud, and containerised platforms. Automation and infrastructure-as-code approaches for deploying security controls. Routing, switching, load balancing and security architectures, with extensive operational and engineering experience. TCP/IP, BGP, OSPF, VLANs, VRF, VPN, VXLAN, NAT, ACLs, DNS. Packet capture and network analytics and monitoring tools. Desirable:Exposure to security controls and design for Kubernetes/OpenShift Experience within highly regulatated environments If this is of interest and you have the required skills, please submit your CV over for immediate consdieration. McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.
2nd line support Permanent - Hybrid On behalf of a key client we are looking for a 2nd Line Engineer to join an established Bristol-based team known for its strong engineering discipline and high-quality service. If you want a role where you aren't just a "ticket-closer" but a mentor and a key contributor to technical processes, this is for you. The Role As a Tier-2 escalation engineer, you will own the resolution of complex issues that go beyond the initial support desk. You'll be working within a modern tech stack (Microsoft 365, Azure, Intune, and high-level networking) to support a diverse SME customer base. Key responsibilities include: Technical Escalations: Resolving complex issues across M365 (Exchange, SharePoint, Teams), Intune, and Entra ID. Infrastructure & Networking: Troubleshooting firewall rules, VPNs, VLANs, and hybrid identity setups. Mentorship: Supporting 1st line and apprentice engineers through pair-troubleshooting and knowledge transfer. Continuous Improvement: Identifying recurring ticket patterns and authoring runbooks to improve team efficiency. Who You Are Experience: 2+ years in an MSP 2nd line role or a senior in-house IT support position. M365 Mastery: Proficient in admin tasks; certifications like MS-900 are expected, while MS-102 or endpoint admin certs are highly preferred. Networking Knowledge: Solid understanding of DNS, DHCP, and firewalls (experience with Aruba, Ubiquiti, or DrayTek is a plus). Tooling: Familiarity with PSA/RMM tools like HaloPSA and Datto (or equivalents like ConnectWise or NinjaOne). Communication: Calm, clear, and professional written communication skills.
May 08, 2026
Full time
2nd line support Permanent - Hybrid On behalf of a key client we are looking for a 2nd Line Engineer to join an established Bristol-based team known for its strong engineering discipline and high-quality service. If you want a role where you aren't just a "ticket-closer" but a mentor and a key contributor to technical processes, this is for you. The Role As a Tier-2 escalation engineer, you will own the resolution of complex issues that go beyond the initial support desk. You'll be working within a modern tech stack (Microsoft 365, Azure, Intune, and high-level networking) to support a diverse SME customer base. Key responsibilities include: Technical Escalations: Resolving complex issues across M365 (Exchange, SharePoint, Teams), Intune, and Entra ID. Infrastructure & Networking: Troubleshooting firewall rules, VPNs, VLANs, and hybrid identity setups. Mentorship: Supporting 1st line and apprentice engineers through pair-troubleshooting and knowledge transfer. Continuous Improvement: Identifying recurring ticket patterns and authoring runbooks to improve team efficiency. Who You Are Experience: 2+ years in an MSP 2nd line role or a senior in-house IT support position. M365 Mastery: Proficient in admin tasks; certifications like MS-900 are expected, while MS-102 or endpoint admin certs are highly preferred. Networking Knowledge: Solid understanding of DNS, DHCP, and firewalls (experience with Aruba, Ubiquiti, or DrayTek is a plus). Tooling: Familiarity with PSA/RMM tools like HaloPSA and Datto (or equivalents like ConnectWise or NinjaOne). Communication: Calm, clear, and professional written communication skills.
Infrastructure Engineer Belfast (City Centre) Up to £40,000 5 days onsite (some flexibility available) The Opportunity We're working with a well-established professional services organisation in Belfast who are looking to bring in an Infrastructure Engineer to support and enhance their internal IT environment. This is a hands-on role offering a mix of 2nd/3rd line support, infrastructure ownership, cyber security, and project work - ideal for someone looking to step beyond pure support into a broader technical position. The Role You'll act as an escalation point for technical issues while also playing a key role in maintaining and improving the IT infrastructure and security posture. Key responsibilities include: Providing 2nd/3rd line support and escalation for complex issues Managing and supporting Microsoft 365, Entra ID, Intune and Azure environments Supporting servers (virtual & physical) and end-user infrastructure Working across networking (LAN/WAN/VPN, firewalls) Taking ownership of cyber security processes including patching, vulnerabilities and compliance Supporting IT projects , system upgrades and rollouts Contributing to automation and process improvements What We're Looking For 4-6+ years' experience in IT Support / Infrastructure Strong experience across the Microsoft stack (O365, AD, Intune, Azure exposure) Solid understanding of networking fundamentals (DNS, DHCP, VPN, firewalls) Exposure to cyber security practices (patching, endpoint protection, audits) Strong troubleshooting skills and ability to work across multiple priorities Desirable Experience with virtualisation (VMware / Hyper-V) Exposure to security frameworks (e.g. ISO 27001, Cyber Essentials) Experience working in a structured or professional services environment Why Apply? Opportunity to step into a role with real ownership of infrastructure and security Broad technical exposure across cloud, networking and cyber security Involvement in projects and modern technologies (including AI tools) Join a stable, well-regarded organisation with a strong internal IT function To speak in absolute confidence about this opportunity, please send an up-to-date CV via the link provided, or contact Daire O'Connor at MCS Group: ? ? Even if this position isn't right for you, MCS Group may have others that are. Visit our website for a view of all current opportunities
May 07, 2026
Full time
Infrastructure Engineer Belfast (City Centre) Up to £40,000 5 days onsite (some flexibility available) The Opportunity We're working with a well-established professional services organisation in Belfast who are looking to bring in an Infrastructure Engineer to support and enhance their internal IT environment. This is a hands-on role offering a mix of 2nd/3rd line support, infrastructure ownership, cyber security, and project work - ideal for someone looking to step beyond pure support into a broader technical position. The Role You'll act as an escalation point for technical issues while also playing a key role in maintaining and improving the IT infrastructure and security posture. Key responsibilities include: Providing 2nd/3rd line support and escalation for complex issues Managing and supporting Microsoft 365, Entra ID, Intune and Azure environments Supporting servers (virtual & physical) and end-user infrastructure Working across networking (LAN/WAN/VPN, firewalls) Taking ownership of cyber security processes including patching, vulnerabilities and compliance Supporting IT projects , system upgrades and rollouts Contributing to automation and process improvements What We're Looking For 4-6+ years' experience in IT Support / Infrastructure Strong experience across the Microsoft stack (O365, AD, Intune, Azure exposure) Solid understanding of networking fundamentals (DNS, DHCP, VPN, firewalls) Exposure to cyber security practices (patching, endpoint protection, audits) Strong troubleshooting skills and ability to work across multiple priorities Desirable Experience with virtualisation (VMware / Hyper-V) Exposure to security frameworks (e.g. ISO 27001, Cyber Essentials) Experience working in a structured or professional services environment Why Apply? Opportunity to step into a role with real ownership of infrastructure and security Broad technical exposure across cloud, networking and cyber security Involvement in projects and modern technologies (including AI tools) Join a stable, well-regarded organisation with a strong internal IT function To speak in absolute confidence about this opportunity, please send an up-to-date CV via the link provided, or contact Daire O'Connor at MCS Group: ? ? Even if this position isn't right for you, MCS Group may have others that are. Visit our website for a view of all current opportunities
Blue Light Card. Individually great, together unstoppable The Role and the Team We have an exciting opportunity for a Platform Engineer to join our Engineering team at Blue Light Card. In this role, you'll design, build, and maintain scalable, reliable, and secure cloud infrastructure that supports our engineering teams. You'll drive the adoption of DevOps practices, automate processes, and ensure operational excellence while contributing to our Engineering Community of Practice. Working collaboratively across teams, you'll play a pivotal role in enabling the efficient delivery of high-quality software solutions. You'll also have the chance to innovate by building proof of concepts, troubleshooting complex issues, and influencing our technical direction. This role offers the opportunity to stay hands-on with cutting-edge tools and technologies while fostering a culture of collaboration and continuous improvement. What You'll Do Automate infrastructure by building and maintaining Infrastructure as Code (IaC) using tools like Terraform or CloudFormation and developing robust CI/CD pipelines Ensure reliability by implementing monitoring, alerting and logging systems to proactively identify and resolve issues and enhance system reliability and uptime Design scalable solutions by architecting and managing cloud-based infrastructure that meets reliability, security and scalability requirements Collaborate across teams by partnering with stakeholders to align platform solutions with delivery needs and non-functional requirements Support operational excellence by developing and participating in incident response efforts and participating in an on-call rota to ensure seamless system operations Innovate and optimise by evaluating new technologies, improving system performance and implementing cost-efficient solutions to maximise value Enhance security by implementing and monitoring best practices to ensure compliance with security and regulatory standards Drive DevOps practices by advocating for continuous integration, continuous delivery and automation to streamline software delivery and system management What You'll Bring Extensive experience as a platform engineer with AWS services including EC2, S3, IAM, VPC, and Lambda, demonstrating strong cloud infrastructure knowledge Proven ability to utilise Infrastructure as Code tools such as Terraform and configuration management tools like Ansible to manage and scale systems effectively Hands-on experience with CI/CD tools such as GitHub Actions to automate build, test, and deployment processes, ensuring efficient workflows Strong expertise in monitoring and logging tools such as Grafana and Datadog to maintain system reliability and performance Familiarity with networking concepts including VPNs, firewalls, DNS, and load balancing to support resilient infrastructure solutions Proficiency in scripting languages like Bash or Python for developing automation solutions and optimising processes A dedication to fostering collaboration, driving continuous improvement, and promoting knowledge sharing across teams Significant experience in agile, fast-paced environments, delivering impactful solutions across marketplace, affiliate, and eCommerce platforms, and consistently contributing to organisational growth and success Our Culture Our members, partners and colleagues are at the heart of everything we do. Our colleagues are integral to helping create the unique experience we deliver, so we're genuinely committed to creating a place where our team love to work, and people want to join. We work as a team and try to have a bit of fun while we do it, and we recognise the importance of culture and the positive impact it can have on performance for you, the team, our organisation and our members. We believe in attracting the best talent no matter where you are, and have a hybrid working model, with colleagues based in London, the East Midlands and around the country. We're also officially recognised as a Top 100 Great Place To Work UK, one of the UK's Best Workplaces for Wellbeing, Top 100 Best Workplaces for Women and recognised as investors in wellbeing by Investors in People. What We Offer Hybrid working 25 days plus public holidays, buy and sell and an additional day off for your birthday A company bonus scheme Great social events e.g., Christmas party, family fun day, summer party, sports matches Learning and development opportunities Group auto-enrolment pension plan Enhanced maternity, paternity, sick pay Company funded private medical insurance Healthcare cashback plan Employee assistance programme (including mental health support) Modern office space with onsite gym including access to free HIIT & stretch classes, games area, chill-out areas, book club, and more, when you visit our HQ in Cossington
May 05, 2026
Full time
Blue Light Card. Individually great, together unstoppable The Role and the Team We have an exciting opportunity for a Platform Engineer to join our Engineering team at Blue Light Card. In this role, you'll design, build, and maintain scalable, reliable, and secure cloud infrastructure that supports our engineering teams. You'll drive the adoption of DevOps practices, automate processes, and ensure operational excellence while contributing to our Engineering Community of Practice. Working collaboratively across teams, you'll play a pivotal role in enabling the efficient delivery of high-quality software solutions. You'll also have the chance to innovate by building proof of concepts, troubleshooting complex issues, and influencing our technical direction. This role offers the opportunity to stay hands-on with cutting-edge tools and technologies while fostering a culture of collaboration and continuous improvement. What You'll Do Automate infrastructure by building and maintaining Infrastructure as Code (IaC) using tools like Terraform or CloudFormation and developing robust CI/CD pipelines Ensure reliability by implementing monitoring, alerting and logging systems to proactively identify and resolve issues and enhance system reliability and uptime Design scalable solutions by architecting and managing cloud-based infrastructure that meets reliability, security and scalability requirements Collaborate across teams by partnering with stakeholders to align platform solutions with delivery needs and non-functional requirements Support operational excellence by developing and participating in incident response efforts and participating in an on-call rota to ensure seamless system operations Innovate and optimise by evaluating new technologies, improving system performance and implementing cost-efficient solutions to maximise value Enhance security by implementing and monitoring best practices to ensure compliance with security and regulatory standards Drive DevOps practices by advocating for continuous integration, continuous delivery and automation to streamline software delivery and system management What You'll Bring Extensive experience as a platform engineer with AWS services including EC2, S3, IAM, VPC, and Lambda, demonstrating strong cloud infrastructure knowledge Proven ability to utilise Infrastructure as Code tools such as Terraform and configuration management tools like Ansible to manage and scale systems effectively Hands-on experience with CI/CD tools such as GitHub Actions to automate build, test, and deployment processes, ensuring efficient workflows Strong expertise in monitoring and logging tools such as Grafana and Datadog to maintain system reliability and performance Familiarity with networking concepts including VPNs, firewalls, DNS, and load balancing to support resilient infrastructure solutions Proficiency in scripting languages like Bash or Python for developing automation solutions and optimising processes A dedication to fostering collaboration, driving continuous improvement, and promoting knowledge sharing across teams Significant experience in agile, fast-paced environments, delivering impactful solutions across marketplace, affiliate, and eCommerce platforms, and consistently contributing to organisational growth and success Our Culture Our members, partners and colleagues are at the heart of everything we do. Our colleagues are integral to helping create the unique experience we deliver, so we're genuinely committed to creating a place where our team love to work, and people want to join. We work as a team and try to have a bit of fun while we do it, and we recognise the importance of culture and the positive impact it can have on performance for you, the team, our organisation and our members. We believe in attracting the best talent no matter where you are, and have a hybrid working model, with colleagues based in London, the East Midlands and around the country. We're also officially recognised as a Top 100 Great Place To Work UK, one of the UK's Best Workplaces for Wellbeing, Top 100 Best Workplaces for Women and recognised as investors in wellbeing by Investors in People. What We Offer Hybrid working 25 days plus public holidays, buy and sell and an additional day off for your birthday A company bonus scheme Great social events e.g., Christmas party, family fun day, summer party, sports matches Learning and development opportunities Group auto-enrolment pension plan Enhanced maternity, paternity, sick pay Company funded private medical insurance Healthcare cashback plan Employee assistance programme (including mental health support) Modern office space with onsite gym including access to free HIIT & stretch classes, games area, chill-out areas, book club, and more, when you visit our HQ in Cossington
2nd Line Support Engineer Colchester £32,000-£35,000 Oscar Technology has partnered exclusively with a leading MSP near Colchester to recruit for a skilled 2nd Line Support Engineer to join their team. Job Description As a 2nd Line Support Engineer, you will play a crucial role in the company's effective delivery of the service desk services. For this role in particular, we are building a dedicated support team for a brand new customer so it's a great opportunity to get involved from the beginning with a lot of project work! Responsibilities Include: Monitoring & dealing with issues raised in the logging system and directly through the phone. Providing 2nd line support for IT incidents and requests, ensuring timely resolution and user satisfaction. Perform necessary, routine maintenance and updates to application operating systems and anti-virus software. Confirm factors such as IT Policies, procedures and security standards are being considered and abided by. Assist with data retrieval, backup management - either onsite or cloud based. Establishing and maintaining technical documentation that can range from technical diagrams to knowledge articles. Essential Skills: Extensive knowledge around desktop and laptop hardware, operating systems (Windows, Mac OS, Linux) and software applications. Knowledge with virtualization technologies such as VMware and Hyper-V. Excellent knowledge of networking concepts such as: TCP/IP, DHCP, DNS, and VPN. Familiarity with troubleshooting and resolving issues linked to Microsoft 365. Knowledge of Active Directory and user account management. Familiarity with server administration demands such as user management, file shares and security. Strong communication and interpersonal skills. 2nd Line Support Engineer Colchester £32,000-£35,000 Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
May 04, 2026
Full time
2nd Line Support Engineer Colchester £32,000-£35,000 Oscar Technology has partnered exclusively with a leading MSP near Colchester to recruit for a skilled 2nd Line Support Engineer to join their team. Job Description As a 2nd Line Support Engineer, you will play a crucial role in the company's effective delivery of the service desk services. For this role in particular, we are building a dedicated support team for a brand new customer so it's a great opportunity to get involved from the beginning with a lot of project work! Responsibilities Include: Monitoring & dealing with issues raised in the logging system and directly through the phone. Providing 2nd line support for IT incidents and requests, ensuring timely resolution and user satisfaction. Perform necessary, routine maintenance and updates to application operating systems and anti-virus software. Confirm factors such as IT Policies, procedures and security standards are being considered and abided by. Assist with data retrieval, backup management - either onsite or cloud based. Establishing and maintaining technical documentation that can range from technical diagrams to knowledge articles. Essential Skills: Extensive knowledge around desktop and laptop hardware, operating systems (Windows, Mac OS, Linux) and software applications. Knowledge with virtualization technologies such as VMware and Hyper-V. Excellent knowledge of networking concepts such as: TCP/IP, DHCP, DNS, and VPN. Familiarity with troubleshooting and resolving issues linked to Microsoft 365. Knowledge of Active Directory and user account management. Familiarity with server administration demands such as user management, file shares and security. Strong communication and interpersonal skills. 2nd Line Support Engineer Colchester £32,000-£35,000 Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
Operational IT Engineer - 35,000/ 37,800 per annum - Hull Principal IT are seeking an Operational Technology Engineer to join a growing Group OT team within a fast-paced food manufacturing environment. This is a development-focused opportunity, ideal for someone looking to build a career in OT, industrial systems, and production technology. Working closely with the OT Lead, you will provide hands-on support across factory sites, ensuring operational systems remain reliable, secure, and aligned with business needs. This role offers excellent exposure to industrial infrastructure, automation interfaces, and real-world engineering environments. Key Responsibilities Support the monitoring and maintenance of OT systems to ensure high availability and performance across production environments Assist with routine system health checks, identifying and escalating issues where appropriate Provide first-line support for OT-related incidents and service requests Troubleshoot hardware and infrastructure issues, including industrial PCs, network switches, and factory-connected devices Assist with system patching, updates, and maintenance activities under guidance Support installation, configuration, and replacement of OT hardware and software Participate in OT-related projects such as system upgrades, rollouts, and integration tasks Work alongside third-party vendors during maintenance and installation activities Maintain accurate documentation including asset inventories, network diagrams, and patch records Support backup, recovery, and disaster recovery testing activities Collaborate with IT, engineering, and production teams to ensure operational alignment Develop knowledge of OT systems, cybersecurity practices, and industrial technologies Skills & Experience Strong interest in Operational Technology, industrial systems, or IT infrastructure Understanding of IT principles (through education, work experience, or self-study) Hands-on interest in hardware such as PCs, networking equipment, or industrial devices Operating systems : Windows Server, Linux Cloud platforms : Microsoft 365, Azure, sometimes AWS Networking basics : DNS, DHCP, VPNs Active Directory / identity management Virtualization : VMware or Hyper-V Proactive attitude with a willingness to learn and develop new skills Full UK driving licence and willingness to travel between sites What's on Offer Structured training and development within Operational Technology Exposure to industrial systems, automation, and production environments Opportunity to progress within a growing OT function The Package: If successful our client is offering a salary between 35,000 - 37,800 per annum, favorable holiday allowance, company contributed pension scheme, development opportunities, plus many more. How to Apply : If you are interested in hearing more about this operational IT engineer vacancy or interested in applying for the role please email me at or contact Principal IT Directly on LinkedIn. INDGH
May 04, 2026
Full time
Operational IT Engineer - 35,000/ 37,800 per annum - Hull Principal IT are seeking an Operational Technology Engineer to join a growing Group OT team within a fast-paced food manufacturing environment. This is a development-focused opportunity, ideal for someone looking to build a career in OT, industrial systems, and production technology. Working closely with the OT Lead, you will provide hands-on support across factory sites, ensuring operational systems remain reliable, secure, and aligned with business needs. This role offers excellent exposure to industrial infrastructure, automation interfaces, and real-world engineering environments. Key Responsibilities Support the monitoring and maintenance of OT systems to ensure high availability and performance across production environments Assist with routine system health checks, identifying and escalating issues where appropriate Provide first-line support for OT-related incidents and service requests Troubleshoot hardware and infrastructure issues, including industrial PCs, network switches, and factory-connected devices Assist with system patching, updates, and maintenance activities under guidance Support installation, configuration, and replacement of OT hardware and software Participate in OT-related projects such as system upgrades, rollouts, and integration tasks Work alongside third-party vendors during maintenance and installation activities Maintain accurate documentation including asset inventories, network diagrams, and patch records Support backup, recovery, and disaster recovery testing activities Collaborate with IT, engineering, and production teams to ensure operational alignment Develop knowledge of OT systems, cybersecurity practices, and industrial technologies Skills & Experience Strong interest in Operational Technology, industrial systems, or IT infrastructure Understanding of IT principles (through education, work experience, or self-study) Hands-on interest in hardware such as PCs, networking equipment, or industrial devices Operating systems : Windows Server, Linux Cloud platforms : Microsoft 365, Azure, sometimes AWS Networking basics : DNS, DHCP, VPNs Active Directory / identity management Virtualization : VMware or Hyper-V Proactive attitude with a willingness to learn and develop new skills Full UK driving licence and willingness to travel between sites What's on Offer Structured training and development within Operational Technology Exposure to industrial systems, automation, and production environments Opportunity to progress within a growing OT function The Package: If successful our client is offering a salary between 35,000 - 37,800 per annum, favorable holiday allowance, company contributed pension scheme, development opportunities, plus many more. How to Apply : If you are interested in hearing more about this operational IT engineer vacancy or interested in applying for the role please email me at or contact Principal IT Directly on LinkedIn. INDGH
About The Role Role Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Client Direct Project Manager to be a key part of our Projects Delivery Department, representing proAV, taking full responsibility for ensuring the successful deployment of an end-to-end programme. They will be entrusted with the responsibility of working alongside the sales, operational and engineering teams in managing project scope for a range of client direct and construction projects. This is an exciting opportunity for an exceptional, experienced Client Direct Project Manager to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities: Perform work on multiple projects within the budgeted cost and to the satisfaction of the client. Monitor the progress and performance against the programme, identifying, resolving, escalating operational problems and minimizing delays. Ensure successful and profitable execution by following standards and supporting the implementation of processes and SOP's that drive consistency. Liaison with other internal departments, clients and contractors / AV integrators. Ensure that the H&S files are in place for your projects and that safe systems of work are put in place. Understand the contractual requirements of your projects and local regulations in regions. Ensure that technical and drawing information is available and correct to allow others to perform their works in an efficient manner adhering to client sign off procedures. Manage the setup elements of systems to prove the concept. Deal with all aspects of the financial management of your projects including invoicing and variations. Deal with all aspects interfacing of audio visual systems the client's buildings this will encompass both hardware and software interfaces. Represent the company at a senior level with the necessary level of professional conduct and presentation. To develop your knowledge from both experience and research to become an "expert" in one or more of a particular area of our project work to whom others in the organisation can refer. Produce project documentation through the lifecycle of the project i.e. Programme of works, reporting. Ensuring the client platforms are updated to include timesheets and project notes - all reporting to be real time. Attend pretender interviews as required by the client being impartial at all times. Demonstrate Technical knowledge of: AVoIP Video, Audio and USB distribution, routing etc over the network. Crestron NVX, Extron NAV, Q-Sys NV and the likes) Bandwidth considerations especially with larger networks with uplinks to other switches. Dante/AES67 Primarily understanding audio over the network, how clocking works, distribution, bandwidth and layer 2 distribution. IP Networks (VLANS, DNS, Multicast/Unicast, PTP) Understanding IP networks for AVoIP, Dante, IPTV, IP addressing and VLAN routing DSP design/ concept Having an understanding how Audio DSP's work; licences needed if applicable. Dante channel counts and limitations depending on device models. Ideally having some DSP design knowledge Conferencing and audio reproduction. Audio basics understanding signal levels, sound reinforcement, echo cancellation, equalisation and audio delays for larger spaces System design (Schematics and workflow) AV signal flow and overall design understanding with the ability to spot errors or issues System build (M&E, containment, power and data requirements) Mechanical build of the space including the requirements needed to support the AV needs. Hours of work: 40 hours per week, 9 hours a day, 8.30am-5.30pm, including an hour unpaid break, Monday-Friday. About Us: proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication. From reviewing technology to integration to post-deployment support, you're in safe hands when you trust your AV and UC to proAV. We are recognised as one of the AV industry's most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients' business-critical AV systems architecture, products and technologies 24/7/365. Equality, Diversity & Inclusion: proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other's differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply.
May 04, 2026
Full time
About The Role Role Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Client Direct Project Manager to be a key part of our Projects Delivery Department, representing proAV, taking full responsibility for ensuring the successful deployment of an end-to-end programme. They will be entrusted with the responsibility of working alongside the sales, operational and engineering teams in managing project scope for a range of client direct and construction projects. This is an exciting opportunity for an exceptional, experienced Client Direct Project Manager to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities: Perform work on multiple projects within the budgeted cost and to the satisfaction of the client. Monitor the progress and performance against the programme, identifying, resolving, escalating operational problems and minimizing delays. Ensure successful and profitable execution by following standards and supporting the implementation of processes and SOP's that drive consistency. Liaison with other internal departments, clients and contractors / AV integrators. Ensure that the H&S files are in place for your projects and that safe systems of work are put in place. Understand the contractual requirements of your projects and local regulations in regions. Ensure that technical and drawing information is available and correct to allow others to perform their works in an efficient manner adhering to client sign off procedures. Manage the setup elements of systems to prove the concept. Deal with all aspects of the financial management of your projects including invoicing and variations. Deal with all aspects interfacing of audio visual systems the client's buildings this will encompass both hardware and software interfaces. Represent the company at a senior level with the necessary level of professional conduct and presentation. To develop your knowledge from both experience and research to become an "expert" in one or more of a particular area of our project work to whom others in the organisation can refer. Produce project documentation through the lifecycle of the project i.e. Programme of works, reporting. Ensuring the client platforms are updated to include timesheets and project notes - all reporting to be real time. Attend pretender interviews as required by the client being impartial at all times. Demonstrate Technical knowledge of: AVoIP Video, Audio and USB distribution, routing etc over the network. Crestron NVX, Extron NAV, Q-Sys NV and the likes) Bandwidth considerations especially with larger networks with uplinks to other switches. Dante/AES67 Primarily understanding audio over the network, how clocking works, distribution, bandwidth and layer 2 distribution. IP Networks (VLANS, DNS, Multicast/Unicast, PTP) Understanding IP networks for AVoIP, Dante, IPTV, IP addressing and VLAN routing DSP design/ concept Having an understanding how Audio DSP's work; licences needed if applicable. Dante channel counts and limitations depending on device models. Ideally having some DSP design knowledge Conferencing and audio reproduction. Audio basics understanding signal levels, sound reinforcement, echo cancellation, equalisation and audio delays for larger spaces System design (Schematics and workflow) AV signal flow and overall design understanding with the ability to spot errors or issues System build (M&E, containment, power and data requirements) Mechanical build of the space including the requirements needed to support the AV needs. Hours of work: 40 hours per week, 9 hours a day, 8.30am-5.30pm, including an hour unpaid break, Monday-Friday. About Us: proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication. From reviewing technology to integration to post-deployment support, you're in safe hands when you trust your AV and UC to proAV. We are recognised as one of the AV industry's most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients' business-critical AV systems architecture, products and technologies 24/7/365. Equality, Diversity & Inclusion: proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other's differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply.
Newcastle & Stafford Colleges Group
Newcastle, Staffordshire
Senior Systems Engineer Location: Newcastle (primary), Stafford, Leek, IOT, Axia, Gradbach Hours: Full Time Salary: CompetitiveHoliday: 43 Days, rising to 47 following 5 years' service (Inclusive of Bank holidays and Christmas closure) Newcastle and Stafford Colleges Group (NSCG) is one of the very best colleges in the country. In October 2024 we became the first and only further education provider in England to achieve a full set of outstanding grades in consecutive Ofsted Inspections. This includes recognition of our strong contribution towards meeting Local Skills Needs under the latest version of the Education Inspection Framework (EIF). The inspection report praised all areas of the College's provision and acknowledged NSCG's 'staff are professional, friendly, incredibly supportive and work tirelessly to meet the needs of learners' 'teachers improve their practice based upon the support they receive' and 'teachers create highly supportive, calm and highly aspirational environments in which learners and apprentices thrive'.' In summary, NSCG is a great place to work and study. The group is currently home to a population of over 6,500 full-time students with around 2000 adult learners and students on higher education programmes. We have over 1,500 apprentices where we work with over 850 individual employers. Our Sixth Form provision has a reputation for high academic achievement and excellence. We are seeking an experienced Senior IT Engineer to play a key role in the strategic development, security, and modernisation of our IT environment. This position goes beyond day-to-day support and focuses on driving our cloud and security strategy, and delivering long-term infrastructure improvements aligned with business objectives.The role will lead critical initiatives including the migration from on-premises Exchange and file storage to Microsoft 365 and OneDrive/SharePoint, strengthening our cybersecurity posture, and the design, support, and evolution of VMware-based infrastructure and enterprise networking. The successful candidate will act as a technical authority and trusted advisor, balancing hands-on engineering with forward-looking planning, standards development, and continuous improvement.This is an ideal hands-on role for a senior engineer who enjoys influencing IT strategy, modernising legacy systems, and delivering secure, scalable solutions to reflect the requirements of the curriculum and College senior leadership team. Main Duties and Responsibilities: Design, implement, and maintain security controls across on-premises and cloud environments Lead and support the migration from on-premises Exchange and MS Office suite to Microsoft 365 (O365) Assist with infrastructure upgrades and lifecycle management Troubleshoot complex multi-site network connectivity and performance issues Act as a senior escalation point for complex technical issues Required Skills and Experience: Strong background in IT security across on-prem and cloud environments 5+ years of experience in a senior IT engineering or infrastructure role Proven experience migrating Exchange on-prem to Microsoft 365 Solid working knowledge and qualification in VMware VSphere 7, 8 or 9 Strong working knowledge of PowerShell scripting and automation experience Excellent communication and documentation abilities Experience with Windows Server , Active Directory, DNS, DHCP, SCCM HPE / Aruba Networking certification (current or latest equivalent) What's in it for you? The college offers an excellent benefits package which includes: Local Government Pension Scheme. 28 days annual leave rising to 32 days after 5 years' service (plus Bank Holiday and Christmas closure). Subsidised Gym Membership. Health-related benefits including a subsidised Health Scheme. Excellent Training and Development Opportunities (supported with a dedicated budget). Free Parking On site restaurant and FREE early morning tea/coffee and toast. How to apply To apply for the role of Senior Systems Engineer, please click 'Apply Now' to complete an online application form. (If you are applying via a jobs board, you will receive an e-mail and link that will take you directly to our application form on the Newcastle & Stafford Colleges Group website). The closing date for completed applications is 10 th May 2026. This college is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff and volunteers to share this commitment. All college based positions are subject to enhanced DBS check and are exempt from the Rehabilitation of Offenders Act. As an equal opportunities employer, we welcome applications from all sectors of the community.
May 04, 2026
Full time
Senior Systems Engineer Location: Newcastle (primary), Stafford, Leek, IOT, Axia, Gradbach Hours: Full Time Salary: CompetitiveHoliday: 43 Days, rising to 47 following 5 years' service (Inclusive of Bank holidays and Christmas closure) Newcastle and Stafford Colleges Group (NSCG) is one of the very best colleges in the country. In October 2024 we became the first and only further education provider in England to achieve a full set of outstanding grades in consecutive Ofsted Inspections. This includes recognition of our strong contribution towards meeting Local Skills Needs under the latest version of the Education Inspection Framework (EIF). The inspection report praised all areas of the College's provision and acknowledged NSCG's 'staff are professional, friendly, incredibly supportive and work tirelessly to meet the needs of learners' 'teachers improve their practice based upon the support they receive' and 'teachers create highly supportive, calm and highly aspirational environments in which learners and apprentices thrive'.' In summary, NSCG is a great place to work and study. The group is currently home to a population of over 6,500 full-time students with around 2000 adult learners and students on higher education programmes. We have over 1,500 apprentices where we work with over 850 individual employers. Our Sixth Form provision has a reputation for high academic achievement and excellence. We are seeking an experienced Senior IT Engineer to play a key role in the strategic development, security, and modernisation of our IT environment. This position goes beyond day-to-day support and focuses on driving our cloud and security strategy, and delivering long-term infrastructure improvements aligned with business objectives.The role will lead critical initiatives including the migration from on-premises Exchange and file storage to Microsoft 365 and OneDrive/SharePoint, strengthening our cybersecurity posture, and the design, support, and evolution of VMware-based infrastructure and enterprise networking. The successful candidate will act as a technical authority and trusted advisor, balancing hands-on engineering with forward-looking planning, standards development, and continuous improvement.This is an ideal hands-on role for a senior engineer who enjoys influencing IT strategy, modernising legacy systems, and delivering secure, scalable solutions to reflect the requirements of the curriculum and College senior leadership team. Main Duties and Responsibilities: Design, implement, and maintain security controls across on-premises and cloud environments Lead and support the migration from on-premises Exchange and MS Office suite to Microsoft 365 (O365) Assist with infrastructure upgrades and lifecycle management Troubleshoot complex multi-site network connectivity and performance issues Act as a senior escalation point for complex technical issues Required Skills and Experience: Strong background in IT security across on-prem and cloud environments 5+ years of experience in a senior IT engineering or infrastructure role Proven experience migrating Exchange on-prem to Microsoft 365 Solid working knowledge and qualification in VMware VSphere 7, 8 or 9 Strong working knowledge of PowerShell scripting and automation experience Excellent communication and documentation abilities Experience with Windows Server , Active Directory, DNS, DHCP, SCCM HPE / Aruba Networking certification (current or latest equivalent) What's in it for you? The college offers an excellent benefits package which includes: Local Government Pension Scheme. 28 days annual leave rising to 32 days after 5 years' service (plus Bank Holiday and Christmas closure). Subsidised Gym Membership. Health-related benefits including a subsidised Health Scheme. Excellent Training and Development Opportunities (supported with a dedicated budget). Free Parking On site restaurant and FREE early morning tea/coffee and toast. How to apply To apply for the role of Senior Systems Engineer, please click 'Apply Now' to complete an online application form. (If you are applying via a jobs board, you will receive an e-mail and link that will take you directly to our application form on the Newcastle & Stafford Colleges Group website). The closing date for completed applications is 10 th May 2026. This college is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff and volunteers to share this commitment. All college based positions are subject to enhanced DBS check and are exempt from the Rehabilitation of Offenders Act. As an equal opportunities employer, we welcome applications from all sectors of the community.
Projects & Infrastructure Engineer - Server / Networks / Firewall / Design / Implementation Leading on projects - VMware & Hyper-V, Storage, Backup, DR, Design and Delivery of projects Clietn facing design, delivery & documentation of solutions What you'll bring: Strong experience with VMware, Hyper-V, SAN/NAS, DR tooling (Veeam, Commvault, Zerto) Projects and System Design Experience Solid Windows Server and AD skills (GPO, DNS, DHCP, IIS, RDS) Azure knowledge across networking, storage, and server management Good grounding in networking (Cisco/Meraki), monitoring tools, and PowerShell A proactive mindset, sharp troubleshooting skills, and technical leadership ability What you'll be doing: Design and delivery infrastructure projects Designing and effectively documenting solutions Leading investigations, resolving issues, and managing 3rd-party escalations Maintaining systems, applications, hardware, and cloud platforms Driving change, ensuring security by design, and supporting operational projects Coaching colleagues and championing best practices Projects & Infrastructure Engineer - Server / Networks / Firewall / Design / Implementation Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
May 04, 2026
Full time
Projects & Infrastructure Engineer - Server / Networks / Firewall / Design / Implementation Leading on projects - VMware & Hyper-V, Storage, Backup, DR, Design and Delivery of projects Clietn facing design, delivery & documentation of solutions What you'll bring: Strong experience with VMware, Hyper-V, SAN/NAS, DR tooling (Veeam, Commvault, Zerto) Projects and System Design Experience Solid Windows Server and AD skills (GPO, DNS, DHCP, IIS, RDS) Azure knowledge across networking, storage, and server management Good grounding in networking (Cisco/Meraki), monitoring tools, and PowerShell A proactive mindset, sharp troubleshooting skills, and technical leadership ability What you'll be doing: Design and delivery infrastructure projects Designing and effectively documenting solutions Leading investigations, resolving issues, and managing 3rd-party escalations Maintaining systems, applications, hardware, and cloud platforms Driving change, ensuring security by design, and supporting operational projects Coaching colleagues and championing best practices Projects & Infrastructure Engineer - Server / Networks / Firewall / Design / Implementation Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
Platform Engineer (eDV Cleared): Contract Details: Start: ASAP to 30 September 2026 - to be extended Full-time, onsite Location: UK South Rate: opened to conversation SFIA level 4-6 Clearance: eDV active - Mandatory Responsibilities: Build, operate and maintain Kubernetes platforms with a focus on OpenShift Administer and troubleshoot Linux-based platform services Manage container orchestration, scheduling and cluster lifecycle Configure and support networking including DNS, load balancing, ingress/egress and network security Automate platform operations using infrastructure-as-code Monitor, troubleshoot and resolve platform issues, including root cause analysis Support upgrades, patching and capacity planning Contribute to platform standards, documentation and best practice Skills and Experience: Strong hands-on Linux administration in production environments Proven Kubernetes operations and troubleshooting experience OpenShift expertise including operators, RBAC, routes and image streams Solid networking knowledge across TCP/IP, DNS, routing and security Experience with container technologies such as Docker or CRI-O Experience with automation tools such as Terraform and Ansible Familiarity with monitoring and observability tools including Prometheus, Grafana and ELK Strong problem-solving ability in complex, distributed systems
May 04, 2026
Contractor
Platform Engineer (eDV Cleared): Contract Details: Start: ASAP to 30 September 2026 - to be extended Full-time, onsite Location: UK South Rate: opened to conversation SFIA level 4-6 Clearance: eDV active - Mandatory Responsibilities: Build, operate and maintain Kubernetes platforms with a focus on OpenShift Administer and troubleshoot Linux-based platform services Manage container orchestration, scheduling and cluster lifecycle Configure and support networking including DNS, load balancing, ingress/egress and network security Automate platform operations using infrastructure-as-code Monitor, troubleshoot and resolve platform issues, including root cause analysis Support upgrades, patching and capacity planning Contribute to platform standards, documentation and best practice Skills and Experience: Strong hands-on Linux administration in production environments Proven Kubernetes operations and troubleshooting experience OpenShift expertise including operators, RBAC, routes and image streams Solid networking knowledge across TCP/IP, DNS, routing and security Experience with container technologies such as Docker or CRI-O Experience with automation tools such as Terraform and Ansible Familiarity with monitoring and observability tools including Prometheus, Grafana and ELK Strong problem-solving ability in complex, distributed systems
IT Manager / Network Manager - Education We're looking for an experienced Network Manager / Senior IT Engineer to join our forward-thinking school IT team. You'll play a key role in maintaining and developing the school's technology infrastructure, ensuring teachers, students, and staff have the tools they need to succeed every day. In this varied role, you'll support a wide range of systems including Windows Server, Office 365, Azure, networking, and backup environments. You'll be the go-to person for escalated support issues, system improvements, and infrastructure projects-helping to create a reliable, secure, and modern learning environment. Key Responsibilities: Provide IT & Network support for on-site and remote users across the school network Maintain and troubleshoot Windows Server, AD, and Office 365 / Azure environments Assist with infrastructure upgrades, migrations, and proactive system improvements Support classroom technology, network switches, and backup solutions Maintain accurate documentation and ensure systems meet compliance and safety standards Work collaboratively with teaching and administrative staff to deliver outstanding IT service Requirements: Experience in a school or education IT environment Strong technical skills with Windows Server, Hyper-V, Active Directory, and cloud services Solid understanding of networking (DNS, DHCP, firewalls, VLANs) Excellent communication skills and a friendly, solutions-focused approach Ability to manage workload effectively and take ownership of technical challenges This is a fantastic opportunity to step into a vital role at the heart of a vibrant and technology-driven school community-where every day brings new challenges and the chance to make a real difference IT Manager / Network Manager - Education Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
May 03, 2026
Full time
IT Manager / Network Manager - Education We're looking for an experienced Network Manager / Senior IT Engineer to join our forward-thinking school IT team. You'll play a key role in maintaining and developing the school's technology infrastructure, ensuring teachers, students, and staff have the tools they need to succeed every day. In this varied role, you'll support a wide range of systems including Windows Server, Office 365, Azure, networking, and backup environments. You'll be the go-to person for escalated support issues, system improvements, and infrastructure projects-helping to create a reliable, secure, and modern learning environment. Key Responsibilities: Provide IT & Network support for on-site and remote users across the school network Maintain and troubleshoot Windows Server, AD, and Office 365 / Azure environments Assist with infrastructure upgrades, migrations, and proactive system improvements Support classroom technology, network switches, and backup solutions Maintain accurate documentation and ensure systems meet compliance and safety standards Work collaboratively with teaching and administrative staff to deliver outstanding IT service Requirements: Experience in a school or education IT environment Strong technical skills with Windows Server, Hyper-V, Active Directory, and cloud services Solid understanding of networking (DNS, DHCP, firewalls, VLANs) Excellent communication skills and a friendly, solutions-focused approach Ability to manage workload effectively and take ownership of technical challenges This is a fantastic opportunity to step into a vital role at the heart of a vibrant and technology-driven school community-where every day brings new challenges and the chance to make a real difference IT Manager / Network Manager - Education Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
3 Line Cloud Engineer - Azure Akkodis are currently working in partnership with a market leading service provider to recruit a number of 3 Line Cloud Engineers to join their growing support team. The Role As a 3 Line Cloud Engineer you will support and deliver Azure platform services for enterprise customers. The role focuses on the operational management of Azure environments, working closely with internal teams and customers to maintain, improve, and support production cloud infrastructures. As an Azure Cloud Engineer you will have strong hands-on experience with Azure services, a proven background supporting large corporate environments, and the ability to operate effectively within an agile, service-oriented team. This role involves contributing to platform stability, implementing continuous improvements, and ensuring reliable, high-quality support for enterprise-scale Azure infrastructure while collaborating closely with senior team members and stakeholders. The Responsibilities Perform root cause analysis, investigation, diagnosis, and reporting of cloud-related issues. Monitor and optimize Azure environments to ensure high availability, performance, and security. Troubleshoot and resolve build, deployment, and infrastructure issues. Ensure compliance with industry standards and best practices for security, scalability, and reliability. Create and maintain detailed documentation for processes, configurations, and procedures. Develop and maintain scripts for automation using PowerShell. Participate in on-call support outside business hours (additional compensation provided). The Requirements Hands on experience managing Azure environments across multiple subscriptions and regions. Strong expertise in Azure IaaS services (Compute, Storage & Networking). Experience with Azure networking: VNets, Subnets, NSGs, Route Tables, Network Interfaces. Knowledge of hybrid connectivity including ExpressRoute and VNet Gateways. Experience with load balancing and traffic management (Azure Load Balancer, Traffic Manager). Hands-on experience with Azure Storage Accounts, Snapshots, and Backup/Recovery Services Vaults. Working knowledge of Azure Key Vault, Certificates, Managed Identities, and App Registrations. Experience implementing private connectivity using Private Endpoints and Private DNS Zones. Exposure to Azure Kubernetes Service (AKS) and containerised workloads. Experience managing Azure ARC-enabled resources in hybrid environments. If you're keen to join a highly successful and growing cloud support team please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
May 03, 2026
Full time
3 Line Cloud Engineer - Azure Akkodis are currently working in partnership with a market leading service provider to recruit a number of 3 Line Cloud Engineers to join their growing support team. The Role As a 3 Line Cloud Engineer you will support and deliver Azure platform services for enterprise customers. The role focuses on the operational management of Azure environments, working closely with internal teams and customers to maintain, improve, and support production cloud infrastructures. As an Azure Cloud Engineer you will have strong hands-on experience with Azure services, a proven background supporting large corporate environments, and the ability to operate effectively within an agile, service-oriented team. This role involves contributing to platform stability, implementing continuous improvements, and ensuring reliable, high-quality support for enterprise-scale Azure infrastructure while collaborating closely with senior team members and stakeholders. The Responsibilities Perform root cause analysis, investigation, diagnosis, and reporting of cloud-related issues. Monitor and optimize Azure environments to ensure high availability, performance, and security. Troubleshoot and resolve build, deployment, and infrastructure issues. Ensure compliance with industry standards and best practices for security, scalability, and reliability. Create and maintain detailed documentation for processes, configurations, and procedures. Develop and maintain scripts for automation using PowerShell. Participate in on-call support outside business hours (additional compensation provided). The Requirements Hands on experience managing Azure environments across multiple subscriptions and regions. Strong expertise in Azure IaaS services (Compute, Storage & Networking). Experience with Azure networking: VNets, Subnets, NSGs, Route Tables, Network Interfaces. Knowledge of hybrid connectivity including ExpressRoute and VNet Gateways. Experience with load balancing and traffic management (Azure Load Balancer, Traffic Manager). Hands-on experience with Azure Storage Accounts, Snapshots, and Backup/Recovery Services Vaults. Working knowledge of Azure Key Vault, Certificates, Managed Identities, and App Registrations. Experience implementing private connectivity using Private Endpoints and Private DNS Zones. Exposure to Azure Kubernetes Service (AKS) and containerised workloads. Experience managing Azure ARC-enabled resources in hybrid environments. If you're keen to join a highly successful and growing cloud support team please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
NOC Engineer Aerospace / Defence Company SC Clearance Required 12 Month Contract (Inside IR35) Up to £55 per hour Newport MERITUS are working in partnership with a leading organisation within the Defence and Space sector to recruit a NOC Engineer . This is an exciting opportunity to join a high-performing Network Operations Centre (NOC) team delivering critical service support across MOD and commercial environments. As a key member of the Service Operations function, you will play a pivotal role in maintaining, supporting, and improving live infrastructure. Operating within a 24/7 shift environment, you will act as a technical escalation point, leading incident investigations, supporting service delivery, and ensuring systems remain secure, stable, and performant. This role is ideal for someone with a strong foundation in networking who thrives in a fast-paced, mission-critical environment and is looking to progress their career within a highly secure and technically advanced domain. Main Responsibilities: Provide 2nd line technical support for network and infrastructure-related incidents within a live service environment Act as the primary technical point of contact during major incidents, including leading and coordinating bridge calls Investigate, diagnose, and resolve faults, escalating to L3 support where required Support the implementation of design changes and service improvements across live systems Collaborate with internal teams, including architects, engineers, and third-party suppliers, to ensure effective service delivery Ensure all activities are delivered in line with SLA/KPI targets, with accurate documentation and reporting Required Skills: Solid understanding of networking fundamentals (TCP/IP, routing, switching, DNS, DHCP) Experience working within a NOC, Service Desk, or IT support environment (L2 level) Strong communication skills with the ability to engage stakeholders at all levels Familiarity with ITSM tools (e.g., ServiceNow, Remedy, Jira) Awareness of IT security standards and compliance frameworks (ideally within regulated environments) Knowledge of or working towards Cisco certifications (e.g., CCNA) or equivalent networking experience Got your attention? If you believe that you have the skills and experience for the Network Engineer role - then please get in touch. We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions then please contact Ryan Harris at MERITUS.
May 03, 2026
Contractor
NOC Engineer Aerospace / Defence Company SC Clearance Required 12 Month Contract (Inside IR35) Up to £55 per hour Newport MERITUS are working in partnership with a leading organisation within the Defence and Space sector to recruit a NOC Engineer . This is an exciting opportunity to join a high-performing Network Operations Centre (NOC) team delivering critical service support across MOD and commercial environments. As a key member of the Service Operations function, you will play a pivotal role in maintaining, supporting, and improving live infrastructure. Operating within a 24/7 shift environment, you will act as a technical escalation point, leading incident investigations, supporting service delivery, and ensuring systems remain secure, stable, and performant. This role is ideal for someone with a strong foundation in networking who thrives in a fast-paced, mission-critical environment and is looking to progress their career within a highly secure and technically advanced domain. Main Responsibilities: Provide 2nd line technical support for network and infrastructure-related incidents within a live service environment Act as the primary technical point of contact during major incidents, including leading and coordinating bridge calls Investigate, diagnose, and resolve faults, escalating to L3 support where required Support the implementation of design changes and service improvements across live systems Collaborate with internal teams, including architects, engineers, and third-party suppliers, to ensure effective service delivery Ensure all activities are delivered in line with SLA/KPI targets, with accurate documentation and reporting Required Skills: Solid understanding of networking fundamentals (TCP/IP, routing, switching, DNS, DHCP) Experience working within a NOC, Service Desk, or IT support environment (L2 level) Strong communication skills with the ability to engage stakeholders at all levels Familiarity with ITSM tools (e.g., ServiceNow, Remedy, Jira) Awareness of IT security standards and compliance frameworks (ideally within regulated environments) Knowledge of or working towards Cisco certifications (e.g., CCNA) or equivalent networking experience Got your attention? If you believe that you have the skills and experience for the Network Engineer role - then please get in touch. We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions then please contact Ryan Harris at MERITUS.
Oscar Technology
Stratford-upon-avon, Warwickshire
IT Support Engineer Stratford-Upon-Avon £34,400 Oscar Technology has partnered exclusively with a leading MSP near Stratford-Upon-Avon to recruit for a skilled IT Support Engineer to join their team. Job Description As Senior Support Engineer, you will play a crucial role in the company's effective delivery of the service desk services. For this role in particular, we are building a dedicated support team for a brand new customer so it's a great opportunity to get involved from the beginning with a lot of project work! Responsibilities Include: Monitoring & dealing with issues raised in the logging system and directly through the phone. Providing 2nd line support for IT incidents and requests, ensuring timely resolution and user satisfaction. Perform necessary, routine maintenance and updates to application operating systems and anti-virus software. Confirm factors such as IT Policies, procedures and security standards are being considered and abided by. Assist with data retrieval, backup management - either onsite or cloud based. Establishing and maintaining technical documentation that can range from technical diagrams to knowledge articles. Essential Skills: Extensive knowledge around desktop and laptop hardware, operating systems (Windows, Mac OS, Linux) and software applications. Knowledge with virtualization technologies such as VMware and Hyper-V. Excellent knowledge of networking concepts such as: TCP/IP, DHCP, DNS, and VPN. Familiarity with troubleshooting and resolving issues linked to Microsoft 365. Knowledge of Active Directory and user account management. Familiarity with server administration demands such as user management, file shares and security. Strong communication and interpersonal skills. IT Support Engineer Stratford-Upon-Avon £34,400 Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
May 03, 2026
Full time
IT Support Engineer Stratford-Upon-Avon £34,400 Oscar Technology has partnered exclusively with a leading MSP near Stratford-Upon-Avon to recruit for a skilled IT Support Engineer to join their team. Job Description As Senior Support Engineer, you will play a crucial role in the company's effective delivery of the service desk services. For this role in particular, we are building a dedicated support team for a brand new customer so it's a great opportunity to get involved from the beginning with a lot of project work! Responsibilities Include: Monitoring & dealing with issues raised in the logging system and directly through the phone. Providing 2nd line support for IT incidents and requests, ensuring timely resolution and user satisfaction. Perform necessary, routine maintenance and updates to application operating systems and anti-virus software. Confirm factors such as IT Policies, procedures and security standards are being considered and abided by. Assist with data retrieval, backup management - either onsite or cloud based. Establishing and maintaining technical documentation that can range from technical diagrams to knowledge articles. Essential Skills: Extensive knowledge around desktop and laptop hardware, operating systems (Windows, Mac OS, Linux) and software applications. Knowledge with virtualization technologies such as VMware and Hyper-V. Excellent knowledge of networking concepts such as: TCP/IP, DHCP, DNS, and VPN. Familiarity with troubleshooting and resolving issues linked to Microsoft 365. Knowledge of Active Directory and user account management. Familiarity with server administration demands such as user management, file shares and security. Strong communication and interpersonal skills. IT Support Engineer Stratford-Upon-Avon £34,400 Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
1st / 2nd Line Support Engineer Ashford, Kent - Office-based Up to £32,000 DOE Are you currently working in IT support and ready to strengthen your technical skills? Do you enjoy troubleshooting across Microsoft 365, desktop, and user environments? Are you looking for an MSP where you can genuinely progress, not stay stuck on the same tickets? If so, this could be a strong next step. We are recruiting for a 1st / 2nd Line Support Engineer to join a well-established Managed Service Provider in Ashford. This role is ideal for someone operating at strong 1st Line level or early 2nd Line who wants broader exposure and clear development. The Opportunity You will join a busy, collaborative service desk supporting a wide range of external clients. The environment is structured but fast-moving, and you will gain hands-on exposure across desktop, Microsoft 365, and core infrastructure support. This is an office-based role designed to support learning, knowledge sharing, and technical progression. What You Will Be Doing Acting as a key point of contact for incoming support tickets Providing remote 1st and 2nd line support to clients Troubleshooting Microsoft 365 and Windows desktop issues Managing Active Directory tasks (users, permissions, group policy) Supporting endpoint and Intune-related queries Investigating basic networking issues (DNS, DHCP, TCP/IP) Escalating more complex issues to senior engineers Maintaining accurate ticket updates and documentation Occasionally attending client sites (if at 2nd line level) Technologies You Will Work With Experience in some of the following is beneficial: Windows desktop environments Microsoft 365 (Exchange, Teams, SharePoint) Active Directory Intune / endpoint management Basic networking (DNS, DHCP, TCP/IP) Helpdesk / ticketing systems Printers and end-user hardware You do not need everything solid fundamentals and the right attitude matter most. What We Are Looking For Experience in a 1st Line or 2nd Line IT support role MSP experience is highly desirable Strong customer service and communication skills Good troubleshooting mindset Organised and comfortable managing tickets Full driving licence beneficial (not essential at 1st line level) Why Join? Supportive MSP environment with real progression Exposure to a broad client base and modern tech stack Clear pathway into 2nd Line and beyond Structured team with strong knowledge sharing Up to £32k depending on experience If you are currently in 1st Line and edging into 2nd, or already operating at 2nd Line level and want a supportive MSP environment, this is well worth a conversation.
May 03, 2026
Full time
1st / 2nd Line Support Engineer Ashford, Kent - Office-based Up to £32,000 DOE Are you currently working in IT support and ready to strengthen your technical skills? Do you enjoy troubleshooting across Microsoft 365, desktop, and user environments? Are you looking for an MSP where you can genuinely progress, not stay stuck on the same tickets? If so, this could be a strong next step. We are recruiting for a 1st / 2nd Line Support Engineer to join a well-established Managed Service Provider in Ashford. This role is ideal for someone operating at strong 1st Line level or early 2nd Line who wants broader exposure and clear development. The Opportunity You will join a busy, collaborative service desk supporting a wide range of external clients. The environment is structured but fast-moving, and you will gain hands-on exposure across desktop, Microsoft 365, and core infrastructure support. This is an office-based role designed to support learning, knowledge sharing, and technical progression. What You Will Be Doing Acting as a key point of contact for incoming support tickets Providing remote 1st and 2nd line support to clients Troubleshooting Microsoft 365 and Windows desktop issues Managing Active Directory tasks (users, permissions, group policy) Supporting endpoint and Intune-related queries Investigating basic networking issues (DNS, DHCP, TCP/IP) Escalating more complex issues to senior engineers Maintaining accurate ticket updates and documentation Occasionally attending client sites (if at 2nd line level) Technologies You Will Work With Experience in some of the following is beneficial: Windows desktop environments Microsoft 365 (Exchange, Teams, SharePoint) Active Directory Intune / endpoint management Basic networking (DNS, DHCP, TCP/IP) Helpdesk / ticketing systems Printers and end-user hardware You do not need everything solid fundamentals and the right attitude matter most. What We Are Looking For Experience in a 1st Line or 2nd Line IT support role MSP experience is highly desirable Strong customer service and communication skills Good troubleshooting mindset Organised and comfortable managing tickets Full driving licence beneficial (not essential at 1st line level) Why Join? Supportive MSP environment with real progression Exposure to a broad client base and modern tech stack Clear pathway into 2nd Line and beyond Structured team with strong knowledge sharing Up to £32k depending on experience If you are currently in 1st Line and edging into 2nd, or already operating at 2nd Line level and want a supportive MSP environment, this is well worth a conversation.
Job title: IT Support Engineer Salary: up to £36k Location : Cambridge My client is a driven and successful company, and they are looking for an IT Support Engineer to join their team. This role requires someone who is process orientated, effective and has the ability to build rapport with their clients. They are a great company who are willing to invest time in their staff to be successful, they are looking for someone who has a previous background in IT and is looking for a long-term role. The ideal candidate will be someone who is a team player and a good sense of humour. Responsibilities : Setting up and supporting small and medium business networks Supporting PCs and servers remotely and on-site (Win7/8/) Installing business computer systems Office 365 maintenance and installation Microsoft Exchange 2007/2010/2013/2016 Setting up email accounts and website hosting (Linux and Windows) Managing WHM web servers and DNS Administration of IP Phone systems (via web-based interface) Supporting customer applications. Attributes : Team player Keen to learn Confident communicating over the phone
May 03, 2026
Full time
Job title: IT Support Engineer Salary: up to £36k Location : Cambridge My client is a driven and successful company, and they are looking for an IT Support Engineer to join their team. This role requires someone who is process orientated, effective and has the ability to build rapport with their clients. They are a great company who are willing to invest time in their staff to be successful, they are looking for someone who has a previous background in IT and is looking for a long-term role. The ideal candidate will be someone who is a team player and a good sense of humour. Responsibilities : Setting up and supporting small and medium business networks Supporting PCs and servers remotely and on-site (Win7/8/) Installing business computer systems Office 365 maintenance and installation Microsoft Exchange 2007/2010/2013/2016 Setting up email accounts and website hosting (Linux and Windows) Managing WHM web servers and DNS Administration of IP Phone systems (via web-based interface) Supporting customer applications. Attributes : Team player Keen to learn Confident communicating over the phone
My Client is urgently recruiting for a versatile IT professional with strong experience across networking, systems administration, and customer support. This role requires a hands-on individual capable of managing end-to-end infrastructure, from network configuration and security to server deployment and troubleshooting. Key Responsibilities: Configure, maintain, and troubleshoot network infrastructure (switches, routers, VLANs, etc.) Install and manage firewalls, ensuring security best practices are followed Deploy and administer virtual environments using VMware ESXi Build, configure, and support Windows desktop environments Install, configure, and maintain Windows Server systems Diagnose and resolve network, hardware, and operating system issues Monitor system performance and ensure high availability of IT services Provide technical support to customers, both remotely and on-site Communicate effectively with clients to understand and resolve technical issues Key Skills & Experience: Strong knowledge of networking fundamentals (TCP/IP, DNS, DHCP, VPNs) Experience with firewall configuration and network security Hands-on experience with VMware ESXi or similar virtualization platforms Solid understanding of Windows OS (desktop and server) Excellent troubleshooting and problem-solving skills Ability to manage multiple tasks and work independently Strong customer-facing and communication skills Desirable: Experience with backup solutions and disaster recovery Familiarity with cloud platforms (e.g., Azure, AWS) Relevant certifications (e.g., Microsoft, VMware, Cisco) Personal Attributes: Proactive and adaptable Customer-focused mindset Strong attention to detail Ability to work under pressure and meet deadlines This role will be 2/3 days on site in Farnborough, the rest from home, if you feel you have the skills and experience, please send an up to date CV for an immediate response for more information on a fantastic opportunity with a great Client.
May 03, 2026
Full time
My Client is urgently recruiting for a versatile IT professional with strong experience across networking, systems administration, and customer support. This role requires a hands-on individual capable of managing end-to-end infrastructure, from network configuration and security to server deployment and troubleshooting. Key Responsibilities: Configure, maintain, and troubleshoot network infrastructure (switches, routers, VLANs, etc.) Install and manage firewalls, ensuring security best practices are followed Deploy and administer virtual environments using VMware ESXi Build, configure, and support Windows desktop environments Install, configure, and maintain Windows Server systems Diagnose and resolve network, hardware, and operating system issues Monitor system performance and ensure high availability of IT services Provide technical support to customers, both remotely and on-site Communicate effectively with clients to understand and resolve technical issues Key Skills & Experience: Strong knowledge of networking fundamentals (TCP/IP, DNS, DHCP, VPNs) Experience with firewall configuration and network security Hands-on experience with VMware ESXi or similar virtualization platforms Solid understanding of Windows OS (desktop and server) Excellent troubleshooting and problem-solving skills Ability to manage multiple tasks and work independently Strong customer-facing and communication skills Desirable: Experience with backup solutions and disaster recovery Familiarity with cloud platforms (e.g., Azure, AWS) Relevant certifications (e.g., Microsoft, VMware, Cisco) Personal Attributes: Proactive and adaptable Customer-focused mindset Strong attention to detail Ability to work under pressure and meet deadlines This role will be 2/3 days on site in Farnborough, the rest from home, if you feel you have the skills and experience, please send an up to date CV for an immediate response for more information on a fantastic opportunity with a great Client.
