30 jobs found

Senior Infrastructure Engineer - Hybrid - Milton Keynes As a Senior Infrastructure Engineer you will be responsible for leading the planning, design, implementation, and maintenance of the organisation's IT infrastructure, including Servers, storage systems, networks, and cloud services. This is a hands-on role. You will work closely with the internal IT team and external partners to ensure that the IT infrastructure is secure, reliable, and scalable to meet business needs. You will also play a key role in strategic infrastructure planning and stakeholder management, providing technical expertise and guidance while collaborating with various departments to align IT infrastructure solutions with broader organisational objectives. Join a leading UK brand known for tech-driven transformation Work on cutting-edge infrastructure projects across cloud and on-prem environments Be part of a collaborative and supportive team with real career progression opportunities Hybrid working model based in Milton Keynes Key Responsibilities: Architect and implement enterprise-scale infrastructure solutions Manage hybrid environments across Azure, VMware , and on-prem systems Improve and maintain LAN/WAN, networking, and core security infrastructure Provide expert-level troubleshooting and performance tuning Collaborate with cross-functional teams and senior stakeholders Ensure robust security, disaster recovery, and compliance standards YOU 5+ years of experience in IT infrastructure engineering Strong hands-on skills with Microsoft technologies , including Azure and Windows Server Proven experience with VMware , LAN/WAN networks, and infrastructure security Familiar with cloud and hybrid environments (Azure, AWS, or GCP) Strong understanding of network protocols , Firewalls, DNS, VPN, and backup solutions Eligibility to work in the UK is a MUST and you must be based within a commutable distance to Milton Keynes

IT Project Delivery Engineer Melton Mowbray £35,000 £39,000 per annum Our client is excited to be growing their team by offering an additional role as an IT Project Delivery Engineer based in Leicestershire. You ll join a friendly and likeminded team of IT professionals to deliver top-notch IT solutions to a diverse portfolio of clients across various sectors. Providing the best level of customer service to their clients and their end users is their biggest focus with anything they do, so your role will focus on owning technical challenges through to completion whilst delivering a positive customer experience, both remotely and on-site (with expenses covered). Plus, you'll collaborate closely with their team on planning and implementing cutting-edge projects. Join our client and make a real impact in shaping the future of IT services. Main responsibilities for the IT Project Delivery Engineer: Perform planning, implementation and management of IT Projects ranging from server deployments, on premises to Microsoft 365 cloud Migrations, phone system deployments and new network installations. Provide escalated end user technical support and assistance both remotely and on-site when required. Configure and support Microsoft 365, Intune, Entra ID, Windows Server and Active Directory Installation, configuration and maintenance of hardware like PC s, Servers, and networking equipment. Educate clients and internal teams on best practices. Record all activities within a PSA and Ticketing system. Develop and maintain existing relationships with a handful of clients. Serve as an escalation point for 1st and 2nd line support escalations. Work with clients to understand their objectives and challenges and proposing solutions. Keep up to date with the latest vendor technologies and best practices. The successful candidate for the role will: Have at least 3 years professional experience within a Managed Services IT environment. Have a wide range of networking knowledge including IP addressing, VLANs, routing and VPN administration. Possess an enthusiastic can-do attitude and be able to independently approach an unfamiliar problem logically, before escalating to other team members with a coherent diagnosis. Have a high degree of people skills and technical competence, with a strong learning aptitude and a confident ability to logically diagnose problems. Have an excellent work ethic with the ability to manage and prioritise your own working time. Be approachable, intelligent, able to remain calm under pressure and have good verbal and written communication skills. Have a general understanding of DNS, telephony systems, and website / email hosting. Be willing to undertake some out of hours work in maintaining client infrastructure where absolutely required. Hold a full UK Driving Licence. Essential Experience: A wide variety of experience resolving and diagnosing Windows issues. Strong familiarity with Microsoft 365 services (examples include Exchange, Intune, Entra ID and SharePoint). Experience administering Microsoft Windows Server as well as Active Directory and Group Policy knowledge. Preferable (but not essential) experience: Webhosting technologies (cPanel / WHM, MySQL). Experience supporting MacOS and MDM solutions. Linux CLI administration. Why Join Our Client: Competitive Salary: £35,000.00 £39,000.00 per year Personal Growth: Vendor-based certified training and progressive development plans Employee Benefits: Included Private healthcare coverage Employer pension contribution 28 days annual leave including bank holidays +1 extra day of annual leave on / around your birthday Company events Discounts and free food options Free on-site parking Fun Culture regular team events, from Go-Karting and Escape Rooms to social dinners Supplemental Information Work Schedule: 8:30am 5pm, Monday to Friday Location Requirements: Ability to commute to Melton Mowbray, LE13 0RQ Education: GCSE or equivalent required Licence: Full UK Driving Licence required So, if you think you have what it takes to be involved in a very diverse IT company, where no two days are ever the same, please send our client your CV they look forward to meeting you!

We are seeking an experienced 3 line IT Engineer to join a well-established MSP on a full time, permanent basis. The Service Desk Team are responsible for delivering a high level of support to clients, covering a wide variety of packages and platforms. As the Service Desk Engineer, you will be responsible for: Manage and assist with IT service tickets. Independently resolve tickets and support other engineers ticket work. Write high quality procedures and client communication. Manage project tickets - including planning, monitoring and completion. Provide 2nd and 3rd line technical support to clients and staff. Act as an escalation point for customers and assist other colleagues in troubleshooting and resolution. Maintain a high degree of customer service for all support queries and adhere to all service procedures and SLA's. Arrange for and work with external 3rd party technical support where problems cannot be resolved internally. Demonstrate and apply knowledge and experience with IT SaaS infrastructure and security systems. Be available for ticket escalation and resolution. Resolve complex hardware/software tickets. The successful Service Desk Engineer will have the following related skills / experience: IT MSP Experience Essential Full clean driving license Ability to work in a corporate environment Experienced level 3 engineer M365 - including complex issues Laptop build Server 2016/2019 etc Group policy, AD, DNS Wireless and Network Management

IT Support Analyst - Financial Services. Our client, a well-established financial company, is seeking an experienced IT Support Analyst to join their internal IT team. This is a client-side role, providing critical technical support and contributing to the smooth operation of the company's IT infrastructure. Key Responsibilities Provide 2nd line remote and on-site support to employees across the organisation. Act as an escalation point for the IT Service Desk, resolving complex technical issues efficiently. Support IT infrastructure projects, system upgrades, and technology deployments. Troubleshoot issues across Microsoft 365, Azure AD, Windows Server, networking, and endpoint environments. Collaborate with senior engineers and external vendors where required. Maintain accurate documentation and communicate clearly with internal stakeholders. Identify opportunities to improve IT processes and service delivery. Essential Skills & Experience 1-2+ years' experience in IT support, ideally within a corporate or financial environment. Strong experience with Microsoft 365, Intune, and Azure AD. Solid understanding of Windows Server, Active Directory, and Group Policy. Good grasp of networking fundamentals - VLANs, VPNs, DNS, DHCP, firewalls. Excellent communication and customer service skills. Full UK driving licence and willingness to travel to company sites if required. Desirable Experience with ITSM, RMM, or PSA tools. Understanding of Cyber Essentials, ISO 27001, and IT security best practices. Relevant certifications such as CompTIA Network+, Microsoft 365 Fundamentals, or equivalent. The Ideal Candidate Technically strong and pragmatic, with a problem-solving mindset. Calm, methodical, and dependable under pressure. Confident communicating directly with employees at all levels. Proactive, organised, and able to manage workload independently. A team player with a positive attitude and genuine interest in technology. The Package Competitive salary and benefits package. Opportunities for ongoing training and professional development. Clear career progression within a supportive IT team. Apply Now If you are an experienced IT Support Analyst looking to work directly for a respected financial company and make a tangible impact, we would love to hear from you. IT Support Analyst - Financial Services.

Role Summary: Job Title: IT Support Engineer - 2nd & 3rd Line Support Engineer Job Type: Permanent Pay: Up to £60,000 + Benefits & Bonus Location: Cheltenham (5 days on site) Security Clearance: Must be a Sole UK National (Eligible for DV Clearance) About the client: Imagine being at the absolute vanguard of digital evolution, working for a consultancy that doesn't just navigate the future-they build it. Our client is a powerhouse in digital transformation, technical consultancy, and complex system integration, renowned for solving the "unsolvable" for the UK's most critical sectors. They operate as an elite engineering hub where mission-critical projects meet cutting-edge innovation. With a culture rooted in agility and excellence, they provide the backbone for high-stakes environments, ensuring that the technology protecting and powering the nation is always ten steps ahead. If you want to work where your input directly impacts national-scale infrastructure within a high-calibre, collaborative team, this is the place. About the job: This is a pivotal role for an aspiring engineer to bridge the gap between core support and high-level infrastructure engineering. You will be embedded within a high-security environment, taking ownership of a modern Microsoft ecosystem. This isn't just about fixing tickets; it's about managing a sophisticated tech stack involving Azure, Intune, and advanced security tooling. You will be the go-to person for troubleshooting desktop environments while simultaneously driving automation through PowerShell. It is a rare opportunity to be fully sponsored for Developed Vetting (DV) clearance while working alongside industry experts who are committed to your technical growth and certification path. Key Responsibilities: Lead the administration of Microsoft 365 environments, including Exchange Online, SharePoint, Teams, and Entra ID. Manage Azure fundamentals, overseeing virtual machines, networking, storage, and resource management. Drive endpoint management and security using Microsoft Intune and Defender. Ensure robust security and compliance through Purview and Conditional Access policies. Utilise PowerShell scripting to automate routine administrative tasks and improve system efficiency. Provide expert first and second-line support, troubleshooting complex desktop and networking issues (DNS, DHCP, TCP/IP, VPN). Key Skills: Microsoft 365, Exchange Online, SharePoint, Teams, Entra ID, Azure, Intune, Microsoft Defender, Purview, Conditional Access, PowerShell, DNS, DHCP, TCP/IP, VPN, Desktop Troubleshooting, NSD. How to apply: Please either apply through this advert or emailing me directly via . For further information please call me: . By applying for this role, you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only.

Senior Infrastructure Engineer/Infrastructure Consultant Manchester / Hybrid (1 day on-site every 2 weeks)£37K - £65K A Senior Infrastructure Engineer / Infrastructure Consultant is required for our client based in Manchester. This role is perfect for someone who thrives in a dynamic project-delivery environment, enjoys variety, and can turn their hand to a broad range of technologies across Azure, M365, SaaS, and on-prem infrastructure. You'll be involved in multiple concurrent projects, delivering modern cloud solutions while also supporting and transforming a sizeable legacy estate. The organisation is operating in a genuinely hybrid environment for the next 5 years, so you'll work across Azure, SaaS platforms, and traditional on-prem technologies, making this an ideal role for someone who enjoys end-to-end ownership and technical breadth. The ideal candidate will be a strong all-rounder, comfortable picking up new technologies and running with a challenge, will thrive here. If you're an experienced Infrastructure Engineer, Consultant, or 3rd Line Engineer looking to work on high-impact projects and broaden your cloud skills, this is a fantastic opportunity. Responsibilities: Delivering end-to-end infrastructure projects across Azure, M365, SaaS, and on-prem/hybrid environments. Leading and contributing to multiple technical projects simultaneously. Implementing improvements, migrations, upgrades, and modernisation initiatives. Working closely with architects, project managers, and engineering teams to ensure successful delivery. Producing documentation such as implementation plans, technical designs, handover materials, and support guides. Acting as a go-to technical resource across infrastructure, networking, virtualisation, identity, and cloud services. Enhancing automation and improving operational efficiency (PowerShell, scripting, IaC desirable but not essential). Driving continuous improvement in reliability, security, performance, and best practice. Experience Required: Strong background delivering infrastructure solutions within hybrid environments. Good exposure across core infrastructure technologies such as Windows Server, VMware, AD, DNS, DHCP, networking, enterprise hardware, and firewalls. Experience delivering or supporting Azure or M365 solutions. Comfortable juggling multiple projects, adapting quickly, and working autonomously. Excellent troubleshooting skills and the ability to pick up new tools and technologies quickly. Strong communication and documentation abilities, with confidence working with a wide range of stakeholders. Desirable: Experience with infrastructure-as-code, automation, or scripting (PowerShell, Bicep, Python). Exposure to SaaS platforms and modern cloud-first services. Microsoft certifications (Azure Administrator, Azure Solutions Architect, M365), or other relevant industry credentials (VMware, Cisco, Palo Alto, HPE).

MEDIS DevOps Engineer Location: Bath / hybrid Duration: 6 months Clearance: Active SC required The role: This is a hands-on role for a DevOps Engineer to work within a multi-disciplinary delivery team, aligned to the Client healthcare platform Role objective: Deployment and maintenance of modern IaaS/PaaS infrastructure, monitoring and supporting services in the cloud using Infrastructure as Code (IaC) and Configuration Management tooling (Terraform / Ansible) to enable consistent, reproducible, and version-controlled deployments. Specific Qualifications / Experience required: Dev Ops Terraform Ansible Azure Infrastructure as code (IaC) using Terraform. Windows Server Administration Linux server administration. Deliverables: Deployment of cloud resources in-line with architectural designs, to support workstream requirements. Support and Maintenance of all XXX ClientCloud hosting environments, encompassing incident response, support requests, ClientCert impact assessments, remediation and access management Development of in-house scripts and tooling for automation and streamlining of support and operations tasks. Support and troubleshoot infrastructure, service and configuration incidents including Operating Systems, Network and supporting services (e.g., Active Directory, DNS, IIS). Identify opportunities for, and contribute to, service improvement through CI/CD, automation and development of in-house tools. Feed into the Agile team any technical knowledge or experience that could assist in the hosting of new software or creation of test systems within the cloud. Support delivery of Azure connectivity monitoring solution for availability monitoring of live service Support delivery of security monitoring tooling Support delivery of migration from AD to Entra Support delivery of VDI solution All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!

2nd Line Support Engineer (Contract) Location: Fully Remote Rate: £180 per day (Outside IR35) Contract: 2 months Our client, a leading managed services provider, is hiring a 2nd Line Support Engineer to support a diverse client base across the UK. This role offers the opportunity to work in a fast-paced MSP environment, resolving complex technical issues and contributing to high-quality service delivery. What you'll do Provide 2nd line technical support across a multi-client environment Troubleshoot Microsoft 365 issues (Exchange Online, Teams, SharePoint, OneDrive, Azure AD) Support and configure Aruba networking (APs, switches, infrastructure) Diagnose network issues across TCP/IP, DNS, DHCP, VLANs and connectivity Manage and update tickets through ITSM tools, ensuring SLA adherence You'll work closely with 1st and 3rd line teams to ensure timely resolution, while contributing to documentation and continuous service improvement. What we're looking for Proven experience in a 2nd Line or Service Desk role within an MSP Strong Microsoft 365 administration and troubleshooting skills Hands-on experience with Aruba networking (wired and wireless) Solid understanding of networking fundamentals (DNS, DHCP, VLANs, routing) Strong communication skills with a customer-focused approach The ideal candidate will be self-motivated, comfortable working remotely, and thrive in a collaborative, service-driven environment. Why join? Fully remote contract Outside IR35 engagement Immediate start in a busy, high-performing team Opportunity to work across diverse client environments ? Apply now to support delivery in a fast-moving MSP setting.

2nd Line Support Engineer Harrogate Offering £33,000 £38,000 Basic Salary plus Great Benefits Technical Prospects are recruiting exclusively on behalf of a well-established IT Services Provider based in Harrogate, supporting clients throughout Yorkshire. Our client is currently recruiting an experienced 2nd Line Support Engineer to join their established and professional technical team. This is an excellent opportunity to join a progressive organisation that values technical excellence, professional development and high standards of client service. 2nd Line Support Engineer - Role The successful candidate will be responsible for providing reliable and efficient technical support to a varied client base, ensuring service levels are maintained and Service Level Agreements are consistently achieved. Providing 1st and 2nd line technical support via the company helpdesk, responding to user queries in a timely and professional manner. Diagnosing and resolving issues relating to hardware, operating systems (Windows, macOS, Linux) and software applications, including Microsoft 365. Supporting network connectivity issues, including LAN, VPN, DNS, TCP/IP protocols and firewall configurations. Administering user accounts and permissions within Active Directory. Deploying software and managing updates using SCCM. Supporting Windows Server environments, including HP ProLiant server infrastructure. Monitoring systems using PRTG and investigating alerts as required. Configuring and maintaining network devices such as switches, routers and firewalls. Reviewing system logs and network activity to identify potential issues. Producing clear and accurate technical documentation. Maintaining a high standard of customer service when liaising with users at all levels. 2nd Line Support Engineer - Candidate Requirements Proven experience in a 2nd Line technical support role supporting B2B users. Familiarity with ITIL processes would be advantageous. Experience supporting Windows 11, and Windows Server 2019 and above. Practical experience with Microsoft 365 and Azure. Solid working knowledge of Active Directory, Remote Management and Security tools. Good understanding of networking principles. Experience supporting desktops, laptops, servers and associated peripherals. Clear and professional communication skills. Ability to manage and prioritise multiple support requests effectively. A full UK driving licence is required, as the role will involve travel to client sites across Yorkshire. The 2nd Line Support Engineer is offering £33,000 £38,000 basic salary plus great benefits for the successful candidate. Benefits include 25 days + statutory bank holidays, and investment in training and professional certifications, with allocated time during the working week for study. All successful candidates will be contacted within 5 days of application for the position of 2nd Line Support Engineer. This position is being advertised by Technical Prospects Ltd. The services advertised by Technical Prospects Ltd are those of an Employment Agency.

Senior IT Infrastructure Engineer Annual Salary: £45,000 Location: Abingdon We are seeking a Senior IT Infrastructure Engineer to work for our client based in Abingdon - This role involves the implementation and ongoing management of their IT infrastructure across both on-premises and Azure cloud environments. The ideal candidate will be a proactive professional capable of leading projects from concept to completion and ensuring the delivery of robust, secure, and scalable infrastructure solutions. Day-to-day of the role: Implement and maintain hybrid infrastructure solutions (Azure + on-prem) that meet performance, security, and compliance requirements. Manage and optimise Windows Server, SQL Server, and Azure environments including Virtual Machines, Networking, Storage, Backup, and Monitoring. Maintain and secure Active Directory, Group Policy, DNS, DHCP, and Azure AD (Entra ID) synchronisation. Ensure high availability and resilience across all servers, networks, and databases supporting business-critical applications. Deliver advanced troubleshooting and root cause analysis for complex infrastructure issues. Proactively identify opportunities for improvement, automation, and optimisation across all infrastructure areas. Maintain alignment with Cyber Essentials Plus & GDPR, implement and manage endpoint protection, patch management, and vulnerability remediation. Ensure data protection and system continuity through effective backup, disaster recovery, and business continuity planning. Automate deployment and maintenance tasks using PowerShell, Azure Automation, or equivalent tools. Maintain infrastructure observability through tools and optimise cost, performance, and utilisation of Azure and on-prem resources. Required Skills & Qualifications: 10+ years hands-on experience in IT infrastructure roles, with at least 5 years in a senior or lead capacity. Strong expertise in Microsoft Azure IaaS & PaaS, Active Directory, Group Policy, DNS, DHCP, Windows Server , and SQL Server administration. Deep understanding of LAN/WAN design, VLANs, VPNs, routing, switching, and firewall management. Experience with Microsoft 365, Intune, and Endpoint Manager. Advanced PowerShell scripting and automation skills. Proven experience managing secure environments aligned with Cyber Essentials Plus or ISO 27001. Ability to work independently, prioritise effectively, and deliver projects to completion with minimal supervision. Degree in Computer Science, Information Technology, or equivalent experience. Desirable certifications include Microsoft Certified: Azure Administrator Associate (AZ-104) or Azure Solutions Architect Expert (AZ-305), MCSE, CompTIA Network+, ITIL Foundation. If you are interested in this position please apply online or for more information please contact me on

We are recruiting for two 2nd Line IT Service Desk Engineers to join our knowledgeable team, headed up by an experienced Team Leader. As one of our Engineers, you will support a wide range of customers via the telephone, live chat and emails. You will be utilising your excellent and prompt customer support skills, representing Tailor Made Technologies in a professional and courteous manner. This role is based on our site in Whiteley (Monday to Friday) with an on call out of business hours expectation once a month. You have a strong team of management around you who will support your growth within this role. Benefits of working for Tailor Made Technologies: A competitive salary. Training opportunities set out with a clear training structure. Progressive working environment with access to voice your opinions to decision makers. 25 days holiday plus bank holidays. Your birthday off. Flexi health plan cover and access to a range of Health Benefits. IT Purchasing Scheme. Company Pension. An active Social Committee who plans monthly competitions and events. A brilliant breakout room with free breakfast and a pool table. Join a Trusted Partner for Transformative Managed Technology Experts in Managed IT, Cyber Security and Communications solutions, Tailor Made Technologies (TMT) is on a mission to help small and medium-sized enterprises leverage business technology to achieve their goals. Partnership-focused with a deep and deliberate understanding of customers strategic goals, our in-house teams tailor our services to suit every client s unique requirement and drive business growth. Through comprehensive offerings, broad technical knowledge and excellent customer service, we ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and Responsibilities of our 2nd Line IT Service Desk Engineer: To provide excellent customer care and support through efficient and organised ticket management. Providing first response fixes to customers via the phone, live chat or email. Providing resolution to incidents, requests, and appropriately escalating all others. Ticket triage assessing ticket priorities and escalating when required. Liaising with third parties and customers with regards to incident resolution and requests. Handling customer requests and escalate according to company procedures. Manage work queues and prioritise events, ensuring compliance with SLAs. Assist the Service Desk Team Leader in managing our service desk in such a way as to deliver excellent customer service. Your Previous Experience: Experience with how an ITIL service desk runs. Active Directory configuration and administration. An understanding of Group Policy. General networking skills. An understanding of DNS. Good understanding of Office 365. Good understanding of Microsoft Azure. An understanding of Microsoft Intune. Essential Skills: Excellent communication skills. Organisational skills. Results driven with a proven track record. Team player. Self-motivated and proactive. Ability to be resilient and to work under pressure.

Our client is recruiting for two 2nd Line IT Service Desk Engineers to join their knowledgeable team, headed up by an experienced Team Leader. As one of their Engineers, you will support a wide range of customers via the telephone, live chat and emails. You will be utilising your excellent and prompt customer support skills, representing our client in a professional and courteous manner. This role is based on their site in Whiteley (Monday to Friday) with an on call out of business hours expectation once a month. You have a strong team of management around you who will support your growth within this role. Benefits of working for our client: A competitive salary. Training opportunities set out with a clear training structure. Progressive working environment with access to voice your opinions to decision makers. 25 days holiday plus bank holidays. Your birthday off. Flexi health plan cover and access to a range of Health Benefits. IT Purchasing Scheme. Company Pension. An active Social Committee who plans monthly competitions and events. A brilliant breakout room with free breakfast and a pool table. Join a Trusted Partner for Transformative Managed Technology Experts in Managed IT, Cyber Security and Communications solutions, our client is on a mission to help small and medium-sized enterprises leverage business technology to achieve their goals. Partnership-focused with a deep and deliberate understanding of customers strategic goals, their in-house teams tailor their services to suit every client s unique requirement and drive business growth. Through comprehensive offerings, broad technical knowledge and excellent customer service, they ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and Responsibilities of our client s 2nd Line IT Service Desk Engineer: To provide excellent customer care and support through efficient and organised ticket management. Providing first response fixes to customers via the phone, live chat or email. Providing resolution to incidents, requests, and appropriately escalating all others. Ticket triage assessing ticket priorities and escalating when required. Liaising with third parties and customers with regards to incident resolution and requests. Handling customer requests and escalate according to company procedures. Manage work queues and prioritise events, ensuring compliance with SLAs. Assist the Service Desk Team Leader in managing their service desk in such a way as to deliver excellent customer service. Your Previous Experience: Experience with how an ITIL service desk runs. Active Directory configuration and administration. An understanding of Group Policy. General networking skills. An understanding of DNS. Good understanding of Office 365. Good understanding of Microsoft Azure. An understanding of Microsoft Intune. Essential Skills: Excellent communication skills. Organisational skills. Results driven with a proven track record. Team player. Self-motivated and proactive. Ability to be resilient and to work under pressure.

Fortress Recruit is working with a leading defence engineering manufacturer based in Poole to recruit an IT Support Engineer (1st and 2nd line). This is an excellent opportunity to join a well-established engineering business supporting critical technology and infrastructure used across complex defence programmes. The role will sit within the IT function and provide both 1st and 2nd line support across the business, ensuring users, systems and core services remain operational and secure. Key responsibilities: Provide 1st and 2nd line IT support to users across the business Diagnose and resolve hardware, software and network issues Support Windows environments, desktops, laptops and mobile devices Manage and maintain Active Directory, user accounts and access permissions Support Microsoft 365 applications and services Assist with IT system deployments, upgrades and maintenance Log, track and resolve issues through the service desk/ticketing system Escalate more complex technical issues to senior IT engineers where required Maintain accurate documentation of systems, processes and troubleshooting steps Support IT security practices and compliance requirements within a regulated environment To be considered for this role, you will have: Experience in a 1st or 2nd line IT support role Strong troubleshooting and problem-solving skills Experience supporting Windows OS and Microsoft 365 environments Knowledge of Active Directory, user administration and permissions Understanding of basic networking (DNS, DHCP, TCP/IP) Strong communication skills and ability to support non-technical users Ability to manage multiple support requests and prioritise effectively Experience working within engineering, manufacturing or regulated industries would be beneficial, particularly where security and system reliability are critical. This is a great opportunity to join a business delivering highly engineered solutions into the defence sector, offering long-term stability, interesting technical challenges and the chance to develop within a supportive IT team. This role is permanent, full time, 37 hours a week based on-site in Poole. Eligibility for security clearance is a must (min. 5 years' UK residency without visa or sponsorship requirement). Please click apply with your updated CV to find out more.

IT Support Technician Working Hours: 9:00am 5:30pm; Monday Friday Location: Based at our client s office in Shenley (Occasional visits to clients within Hertfordshire, London and Essex); Work from home up to 2 days per week (after probation period) Salary and Benefits: Annual Salary £28,000 £35,000; 20 days holiday plus public holidays; Pension; Health Insurance; Gym Membership options The Company Our client is a Managed Service Provider offering support, consultancy and cloud services. Since 2010, they have become a trusted partner for small and medium businesses focused in London, Hertfordshire and Essex. They are a small technical team where everyone contributes across support, projects and client work. You'll have the opportunity to make a real impact and be valued for your contributions every step of the way. Their Engineers work closely with clients to deliver practical solutions and responsive support. The Role Our client is looking for an IT Support Technician to join their small technical team, taking ownership of support requests and helping deliver projects for their clients. You will work directly with users and take responsibility for troubleshooting problems, supporting Microsoft 365 environments, and ensuring client systems continue running smoothly. Alongside support work, you will also have opportunities to work on projects such as: Microsoft Intune deployments. Security improvements including MFA and Conditional Access. Device lifecycle management and onboarding/offboarding processes. Office and SME network upgrades. As part of a small team, you will gain exposure to a wide range of technologies and have opportunities to develop your skills in Microsoft 365, cloud platforms and endpoint management. The role will occasionally involve visiting client sites across the region, so you must be comfortable interacting with users and representing the company professionally. Key Responsibilities: Taking ownership of support tickets from investigation through to resolution, escalating or collaborating with colleagues where needed. Communicating directly with clients and keeping them informed of progress. Troubleshooting Windows, Microsoft 365 and common business applications. Supporting Microsoft 365 environments including user administration and device management. Basic networking troubleshooting (Wi-Fi issues, DHCP, DNS, connectivity). Supporting onboarding and offboarding processes for client staff. Assisting Senior Engineers with project delivery and system improvements. Occasional out-of-hours project work or emergency call outs, with time off in lieu. Helping test and implement new technologies or services where appropriate. Contributing to internal documentation and knowledge sharing. Required Skills and Experience: Experience in an IT support role (MSP experience beneficial but not required). Good working knowledge of Windows 10 / 11 and common business applications. Experience administering Microsoft 365 users and services. Understanding of basic networking concepts (DHCP, DNS, Wi-Fi troubleshooting). Strong troubleshooting and problem-solving ability. Ability to manage multiple tasks and prioritise support tickets. Clear communication skills and confidence speaking with non-technical users. A methodical and professional approach to resolving issues. Additionally: Own vehicle with valid UK driving license. Commutable distance from our client s offices in Shenley. Personal Attributes: Patient, calm and professional under pressure. Honest, reliable and hardworking. Team-oriented with a willingness to support others. Keen to learn and open to feedback. Strong organisation and time management skills. Adaptable and proactive.

Bristol We are seeking an experienced Active Directory Engineer to support and enhance the directory services. This role involves managing complex, secure AD environments. If you are committed to high standards, precision and contributing we invite you to apply. Salary: Up to £55,000 depending on experience Location: Bristol, Bolton or Stevenage Dynamic (hybrid) working: 1-2 days per week on-site due to workload classification and dependant on business need. Security Clearance: British Citizen This role will require DV Clearance. Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company bonus: Up to £2,500 (based on company performance and will vary year to year) Pension: maximum total (employer and employee) contribution of up to 14% Overtime: opportunity for paid overtime Flexi Leave: Up to 15 additional days Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more The role will be responsible for the managing and securing Active Directory environments. Provisioning, monitoring and auditing multiple AD environments. You will play a vital role in maintaining compliance with security policies whilst ensuring an enhanced user experience for our colleagues. Become part of a unique, well respected team of dedicated people that have been recognised within our company for its professionalism, dedication and flexibility. Having the opportunity to work both nationally and internationally, broaden your horizons by embracing the rich cultural diversity of our company. Be part of an organisation with a values-led culture that is committed to investing in its workforce with a personal development programme. What we're looking for from you: Expert knowledge of Active Directory Domain Services (AD DS), Group Policy, DNS, DHCP, Sites and Services and Replication Proven experience managing AD within multi-forest, air-gapped or secure enclave environments. Experience with Azure AD / Entra ID, ADFS, and hybrid identity solutions under strict compliance controls Proficiency in PowerShell for automation, auditing and reporting Identity and Access Management service support Strong understanding of Kerberos, LDAP and NTLM authentication protocols. Familiarity with Public Key Infrastructure (PKI) and smartcard-based authentication Experience in Privileged Access Management principles Able to deal with multiple issues, tasks and priorities concurrently Strong analytical, diagnostic, and decision-making abilities in secure environments. Excellent written and verbal communication skills with the ability to produce documentation for technical and non-technical audiences Familiarity with ITIL v4, ISO 27001, Cyber Essentials Plus, and NIST frameworks Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.

Job Title: IT Infrastructure & Security Engineer Location: Omagh (Northern Ireland) Salary: 30,000 - 35,000 Shift / Hours: Monday to Friday About the Company A well-established food manufacturing and processing organisation operating across the UK and Ireland, supplying high-quality products to national and international markets. The Role This role is responsible for the design, implementation, support, and ongoing improvement of IT infrastructure and associated security controls. The position combines hands-on infrastructure engineering with security responsibilities, ensuring that systems remain available, resilient, secure, and compliant with recognised standards such as ISO 27001 and GDPR-aligned controls. Key Responsibilities: Design, implement and maintain core IT infrastructure. Ensure systems remain reliable, available, and performant. Support servers, networking systems, and core services. Troubleshoot and resolve infrastructure-related issues. Implement and maintain security controls across the IT environment. Support endpoint protection and monitoring solutions. Assist with vulnerability management and incident response. Ensure systems align with internal policies and recognised security standards. About You: 5+ years' experience in an IT Infrastructure or Security Engineering role Strong knowledge of: Windows Server /Active Directory / DNS / DHCP Understanding of networking fundamentals (firewalls, VPNs, switching, routing) Experience supporting security controls and endpoint protection Strong troubleshooting and incident handling skills Familiarity with ISO 27001 or security audit processes Knowledge of vulnerability management and incident response Relevant certifications such as Microsoft, Cisco, Security or ITIL How to Apply: To apply for the IT Infrastructure & Security Engineer position, click Apply Now and upload your CV. A member of our recruitment team will contact you to discuss your application and next steps.

Technical Onboarding Engineer Location: Droitwich Salary: £35,000 - £40,000 per annum Hours: Full-time, Mon-Fri working hours 37.5 hour a week contract As an IT recycler and supplier of IT Services we have overseen more than 3 million devices through the IT lifecycle and, as a result, are perfectly placed to provide our customers with guidance and advice through this complex market. We offer a huge range of additional services, such as IT spares and logistics throughout the UK, as well as datacentre and office relocations, configuration and build, bonded stock, engineers and project managers along with Greensafe Global, our hardware specialist IT brokerage service. Join our team and help deliver a smooth technical onboarding experience for customers using GreensafeIT s Windows imaging and build services. You ll work with customers to gather requirements, co-ordinate secure connectivity (VPN and server access) and provision onboarding environments using virtual servers. You ll also complete essential networking tasks, create clear onboarding documentation, and support the handover of customers into our BAU delivery teams. This is a hands-on technical role where you ll collaborate with customers, third parties, and senior engineers, handling setup and configuration while escalating more complex architecture or security decisions when needed. Key Responsibilities: Support the end-to-end technical onboarding of customers into GreensafeIT Windows imaging and build services, ensuring a smooth and structured setup process. Work with customers to gather, document, and validate technical requirements needed to successfully onboard their environments. Co-ordinate secure connectivity between customer environments and GreensafeIT, including arranging VPN access and server connectivity with customers and relevant third parties. Provision and configure customer onboarding environments, including the creation and setup of virtual servers required for service delivery. Carry out basic networking and connectivity tasks to enable secure communication between customer servers, VPN connections, and GreensafeIT infrastructure. Produce and maintain clear technical onboarding documentation, including environment configuration details and setup procedures. Collaborate with internal teams to ensure onboarding activities are completed efficiently and aligned with operational standards. Support the transition of newly onboarded customers into Business-as-Usual (BAU) delivery teams once onboarding is complete. Troubleshoot and resolve technical issues encountered during onboarding, coordinating with relevant stakeholders where required. Escalate complex technical, architecture, or security decisions to senior engineers while ensuring progress continues within onboarding activities. Competencies & Behaviours: Hands-on experience creating and configuring virtual server environments using platforms such as VMware, Hyper-V, Azure, AWS, or similar technologies aligned to enterprise infrastructure. Working knowledge of Windows Server administration, including installation, patching, user access management, permissions, and core service configuration. Solid understanding of networking fundamentals, including IP addressing, subnets, DNS, routing, gateways, ports, VPN connectivity, and certificate usage in practical environments. Familiarity with Windows device imaging and build processes, with exposure to tools such as MDT, SCCM, Autopilot, or Intune, including driver management and application packaging. Understanding of security best practices and system hardening principles, including least privilege access, multi-factor authentication (MFA), and audit or compliance controls. Experience using IT service management (ITSM) platforms for incident and request management, change control, and maintaining technical documentation or runbooks. Basic knowledge of PowerShell scripting or automation (desirable), with an interest in improving efficiency through scripting or tooling. Strong documentation skills with a high level of attention to detail, ensuring onboarding processes and environment configurations are accurately recorded. Excellent communication and interpersonal skills, with the ability to work confidently with customers, third parties, and internal technical teams. Highly organised and process-driven, able to manage multiple onboarding activities simultaneously while maintaining quality, accountability, and a strong customer focus. Benefits: Staff discount online store Company events Refer a friend Scheme - £150+ On-site Fully Equipped Gymnasium To Apply If you feel you are a suitable candidate and would like to work for GreensafeIT, please do not hesitate to apply.