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Role Title: Senior Service Quality Manager Duration: 12 month initial contract Location: Sheffield, Hybrid 3 days per week onsite Rate: up to £460 p/d Umbrella inside IR35 Role purpose / summary Our client is in need of a Service Quality Manager who not only has past experience in Java application production support but has also demonstrated expertise in a wide variety of automation processes to improve efficiency and effectiveness. This is a senior role, where someone who has been an application owner can drive the development teams to improve resilience and reduce incidents. The ideal candidate would also work on shifting left and automating processes, reviewing every incident, and drive the Dev teams to work on preventative and permanent fixes to enhance overall processes. Focus Areas: Mission-critical production support (L1/L2 with L3 coordination) Incident & problem management (RCA, reduction of repeat incidents) Monitoring/Observability (Splunk, AppD, Grafana) SRE/DevOps collaboration (automation, CI/CD, resilience) Regulatory compliance & security in banking environments Team leadership across regions/time zones Must-Have Experience 8-12 years in IT production support/operations for complex, global banking applications Proven in incident management (Major Incident response, triage, SLA management, RCA facilitation) Hands-on with monitoring & logging: Splunk, AppDynamics, Grafana Strong in Unix/Linux & Windows, networking basics (TCP/IP, DNS, firewalls), and SQL (Oracle, Postgres; MongoDB nice-to-have) DevOps exposure: Jenkins/GitLab CI, Git/GitHub, CI/CD pipelines, Ansible Containers & Cloud: Docker, Kubernetes; exposure to AWS/Azure/GCP Comfort with Java application support (log analysis, threads, JVM basics) Compliance mindset: understands data protection, resilience, disaster recovery in banking Nice-to-Have Kafka, Vault/Secrets management, Terraform Experience with ServiceNow/Jira for Incident/Problem/Change Prior work in OBKYC, CIB, or Private Banking onboarding flows Coordinated with SRE/DevOps globally (follow-the-sun model) Onboarding and Know Your Customer (OBKYC) Value Stream The Onboarding and Know Your Customer (OBKYC) Enabler Value Stream has been established to deliver common, group-wide onboarding and KYC capabilities and services. It brings together business, operations and technology colleagues to co-design and build solutions to deliver better products and services for our customers. This value stream is intended to deliver towards our Future State Architecture (FSA) and the Digital Acceleration Programme - enabling a consistent approach in how we deliver change across the bank to facilitate improving the experience of our customers, the resilience of our infrastructure, and allow us to embrace innovative technologies. Our global businesses, operations and technology teams work closely together to help design and build digital services that allow our millions of customers around the world, to bank quickly, simply, and securely. We are investing heavily across these domains, and to accelerate achieving our vision, we are seeking an experienced Service Quality Lead to join the Client Services and OBKYC Technology group. The role can be based in Poland or Canada but will work with our teams globally. About Onboarding and Know Your Customer Value Stream OBKYC scope incorporates onboarding products, platforms, and a delivery capability particularly suited to client-aligned agile delivery at pace. The products provide our CIB and Private Banking client base with onboarding capabilities to enable a best-in-class staff and client experience. Solutions are tailored to suit the client's needs, from Treasury depts of large multi-nationals to sole traders. The Opportunity: As part of our ongoing growth and transformation journey, we are seeking an experienced Service Quality Lead to join the team. In this role, you will: Incident Management: Monitor, troubleshoot, and resolve production incidents for local and global banking applications in a timely manner to minimize downtime. Provide L1 and L2 support, including initial triage, diagnostics, and resolution, and collaborate with application support teams and vendors for partial L3 support to address complex issues. Global and Regional Coordination: Act as the primary point of contact between local teams in region and global/regional system teams, including SRE and DevOps teams, to ensure seamless incident resolution and system alignment. Coordinate with global teams to manage incidents affecting distributed banking systems, ensuring consistency in processes and standards. Collaboration: Work closely with application support teams to resolve escalated issues and implement fixes for production systems. Engage with the bank's operation resilience project team to align on initiatives for system robustness, disaster recovery, and regulatory compliance. Collaborate with internal IT/tech center staff and external vendors to manage service-level agreements (SLAs) and ensure effective incident resolution. Problem Management: Lead post-incident root cause analysis (RCA) and coordinate with problem management teams to identify and implement preventive measures. Drive initiatives to reduce recurring incidents and improve system stability. Monitoring and Reporting: Oversee monitoring systems (e.g., Splunk, AppD) to proactively detect issues and analyze performance metrics. Provide regular reports to senior management on system health, incident trends, and SLA adherence. Process Improvement: Enhance support processes, tools, and documentation to improve operational efficiency and response times. Collaborate with SRE and DevOps teams to integrate automation and resilience practices into production support workflows. Compliance and Security: Ensure compliance with region's regulatory requirements (e.g., Cybersecurity Law, data localization) and global banking standards where applicable. Work with security teams to protect sensitive financial data during incident resolution where applicable. Team Leadership: Manage and mentor a team of production support engineers, fostering a culture of collaboration, accountability, and technical excellence. Ensure team readiness for on-call support and efficient incident handling. To be successful in the role, you should meet the following requirements: Minimum of 8 years of experience in IT production support. Proven experience supporting complex banking applications in a global banking environment. Proven experience in automating CI/CD pipelines and implementing security practices in a financial services or banking environment. Experience supporting production support teams during incidents, with a focus on rapid resolution and root cause analysis. Familiarity with coordinating with global/regional SRE and DevOps teams in a distributed environment. Experience in L1/L2 support and coordination with application teams/vendors. Technical Skills: Systems: Strong knowledge of Linux/Windows for system administration and troubleshooting. Monitoring Tools: Proficiency in Splunk, AppD, Grafana, or similar for real-time system monitoring. Scripting: Basic scripting skills in Bash, Python, or PowerShell for automating support tasks. Database: Familiarity with SQL (e.g., Oracle, Mongo Db) for querying and troubleshooting database issues. Networking: Understanding of TCP/IP, DNS, and firewalls for diagnosing connectivity issues. Incident Management: Experience with Jira, ServiceNow for tracking and resolving incidents. Banking Systems: Knowledge of banking applications and regulatory compliance in region. Primary Skills: Java production support or development experience, Unix Shell Scripting, Ansible, DevOps (Git, Jenkins, CI/CD) Secondary Skills: IKP, HIC Infrastructure, Postgres DB, KAFKA, any cloud exposure and training (GCP, Azure) CI/CD Pipelines: Expertise in Jenkins, GitLab CI, GitHub Actions, or CircleCI for building secure, automated pipelines. Infrastructure as Code: Proficiency in Terraform, CloudFormation, or Ansible for automated infrastructure provisioning. Cloud Platforms: Deep knowledge of AWS, Azure, or GCP for managing secure, scalable infrastructure. Containerization: Experience with Docker, Kubernetes, or Helm for secure containerized deployments. Secrets Management: Familiarity with HashiCorp Vault, AWS Secrets Manager, or similar for secure key management. Programming/Scripting: Strong skills in Python, Bash, or Go for automation and tool development. Communication Skills: Excellent verbal and written communication skills in English to engage with local teams, global/regional SRE and DevOps teams, vendors, and the operation resilience project team. Ability to communicate technical issues clearly to non-technical stakeholders, including bank operations and compliance teams. Soft Skills: . click apply for full job details

Network and Compliance Administrator Reporting to: Head of Compliance Salary: Competitive, dependent on experience Contract type: Full Time (35 hrs per week), Permanent Location: Newark, NG24 1BS (remote/hybrid working) Who are we: Fiducia Commercial Network is a trading name of The Fiducia Network Ltd which is a commercial finance Appointed Representative (AR) network. Our mission is to evolve, manage, and maintain the network of choice for the commercial finance broker with a duty of care, best customer outcomes and the needs of the SME at the heart of all they do. Building long-term broker-client relationships in an industry that has for far too long been just about the transaction. Quality support from qualified professionals, offering evidence-based guidance for all business in all sectors, going through the many and varied stages and phases of running a business. The Role: The Network and Compliance Administrator is responsible for supporting effective onboarding and ongoing administration of Appointed Representatives (AR s) within the Network. This role also provides essential assistance to the Compliance team, ensuring adherence to regulatory and compliance requirements in line with relevant frameworks, policies, and standards. The ethos of the compliance team is to support the health of the business and protect consumer outcomes with expert knowledge, support, and challenge. Key Roles & Responsibilities: Monitor the firm s appointed representatives, ensuring all relevant regulatory requirements are met through client file checking. Support Operations Manager and Network Managers administrative duties as required. Ensure the firm s prospective appointed representatives are effectively and efficiently on-boarded. Complete tasks within the compliance monitoring plan. Maintain the White documents used by the appointed representatives and ensure they are kept up to date, and the appointed representatives are aware of any changes made. Maintain the firm s compliance with Consumer Duty and report any concerns to the Head of Compliance. Research customer complaints and queries in line with the firm s Consumer Duty obligations. Complete data related queries in line with the firm s Data Protection obligations. Assist with answering queries raised by the appointed representatives in a timely manner. Feeds data and narrative to the Head of Compliance and ensure these are of high quality and accurate. Comply at all times with the Compliance Training & Competence Scheme of the firm. Comply at all times with the requirements of the Financial Services and Markets Act 2000, and the FCA Principles, Code of Practice. Required Qualifications/Expertise: Experience in a similar role and a passion for providing exceptional customer service. Experience of managing workloads and administration with a proven track record of multi-tasking and working to deadlines. Work in a consistent and compliant manner to FCA standards. Technical: Excellent attention to detail. Ability to understand data. Good presentation and communication skills. Proven ability to maintain and build strong collaborative working relationships. Good organisational skills. Good ability to prioritise workload. Strong skills in Microsoft Office and general IT. Interest in finance and compliance. Behavioural: Excellent written & Verbal communication skills. Experience of collaborating with internal and external stakeholders. Proven planning ability - identifying priorities and actions to assist in delivering results. Personal resilience and ability to respond positively to pressure. Interested? Please apply with your updated Cv. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.

Role: Systems Engineer Location: Portsmouth(Predominantly onsite with occasional remote working ) Duration: 6 months Inside IR35 : Umbrell a The Role As a System Engineer, you will have an exciting opportunity to make a tangible difference to the UK's Armed Forces, you will be part of the Synthetic Test Environments and Analysis Tools Service (STEATS) team that operate within Naval Combat Systems Integration Support Service (NCSISS) to develop and provide the network and software environments necessary for the delivery of the project. Day-to-day, as a member of the STEATS team, you will operate within a team of system and software engineers in support of delivering the NCSISS contract. You will be required to conduct activities as directed by the STEATS Project Manager, working in partnership with the STEATS Technical Lead to ensure a consistent approach to the design, delivery and support of our products and services in accordance with a through life management plan. Your responsibilities will include: Executing key systems engineering activities on significant projects Communicates with and keeps informed the STEATS Technical Lead and STEATS Team Project Manager Delivering work and reporting on progress to project leads and customers Reporting to the STEATS Tools and STE Capability Leads to support them in delivering tactical data analysis tools and real-time combat system equipment simulators and stimulators Essential experience of the System Engineer: Knowledge of distributed simulation technologies and standards including DIS, HLA and DDS System engineering principles and lifecycles including requirements, design and testing Computer technology including virtual machines, shared computing environments and servers Software development methods, processes and scripting (Lua, PowerShell) Computer network architectures, protocols and analysis including client/server, TCP/IP, UDP, vLANs, NTP and Wireshark Essential qualifications for the System Engineer: Degree level expertise encompassing systems engineering, computer science, physics or similar technical discipline with post degree experience (or equivalent) Full professional membership of a relevant body or similar accreditation We value difference and we don't have a fixed idea when it comes to background or education, provided you can show the required level of experience and willingness to learn then we would like to hear from you. This role is 37 hours per week based at our Portsmouth site. Hybrid working patterns are available. Travel to other QinetiQ and customer sites will be expected.

ABOUT THE ROLE The Access Interns Programme, a partnership between The Kartik Foundation and Variety, provides disabled young people with meaningful corporate internship opportunities to support their career aspirations. For many disabled young people, accessing work experience can be challenging due to societal barriers, lack of support, and limited opportunities. Access Interns is designed to break down these barriers, ensuring that participants gain valuable work experience, professional skills, and industry connections to help them succeed in their chosen careers. The Access Interns Programme Manager is responsible for the successful delivery of the ACCESS INTERNS programme, overseeing the internship placement process, employer engagement, and student support. This includes managing the selection process, coordinating placements, ensuring workplace accessibility, and tracking the programme s impact. The role also involves working closely with corporate employers to create inclusive work environments, supporting interns throughout their placements, and expanding engagement with schools, employers, and industry leaders to ensure disabled young people have equal access to high-quality career opportunities. ABOUT VARIETY In the UK, there are more than 1.3 million disabled children and over 4 million children living in poverty. Variety exists to improve their lives. We believe every child has a right to live their best life and reach their full potential, whoever they are. We fund and deliver life-changing programmes that enhance their quality of life and give children and young people across the UK a better future. Over the past 75 years we have supported over one million children by funding almost 6,000 Sunshine Coaches, almost the same number of wheelchairs, and giving thousands of grants to individual children, schools, youth clubs and other organisations for specialist equipment. In addition, each year thousands of children take part in day trips, special events and educational activities as part of our Variety Great Days Out programme and every single day we are improving more young lives. We do it with practical, tangible help, that makes a real and immediate difference. KEY RESPONSIBILITIES Programme Management Managing the Access Interns Programme, ensuring it is delivered to a high standard and in line with Variety s policies and procedures Working with the Chief Executive Officer to set annual internship placement targets, manage the Access Interns budget and develop the Access Interns Programme. Overseeing the end-to-end process of the programme, from student recruitment and employer engagement to placement coordination and post-internship evaluation. Adhering to Variety s Safeguarding policies and procedures and working with the Head of Programmes, by recognising that interns are vulnerable adults, and taking responsibility for their safety, welfare, and well-being throughout the programme. Identifying opportunities to expand and enhance the programme, ensuring it remains impactful, sustainable, and aligned with Variety s strategic goals. Developing guidance materials, training sessions, and workshops to prepare students for internships and support their professional growth Working with the Programme s team to input & manage programme data and reporting. Tracking and reporting on Programme Impact and analysing data to ensure continuous improvement. Logistics and Coordination Coordinating interview schedule, employer meeting, and onboarding sessions to facilitate successful placements. Managing communication with interns, employers, schools, and other stakeholders, ensuring all parties are well-informed and supported. Organising online disability awareness training for corporate employers as part of the onboarding process, ensuring employers understand best practices for supporting disabled interns and creating accessible workplaces. Ensuring all necessary documentation, contracts and agreements are completed and maintained in line with Variety s Policies and Compliance standards. Budget and Income Generation Managing the Access Interns Programme budget, ensuring effective allocation of resources and cost control. Generating income from the programme, including securing corporate partnerships and funding opportunities to sustain and expand Access Interns. Working closely with the fundraising team to assist in converting Access Intern partners into Corporate Donors for Variety s wider work. Working with the Chief Executive Officer to set financial targets and explore additional funding streams. Monitoring expenditure, tracking income, and providing financial reports on programme performance. Student Outreach & Support Manage the application and selection process, ensuring fair and transparent recruitment. Working closely with students to support their career development, including - CV writing and cover letter workshops - Interview preparation sessions - Professional skills training (e.g. workplace etiquette, communication skills, and confidence-building) - One-on-one mentoring and guidance Provide guidance and support to interns throughout their journey, from pre-placement preparation to post-internship follow-up. Responsible for marketing to schools and colleges to increase awareness and participation. Ensuring students understand their rights and workplace accommodations, advocating for inclusive and accessible internships. Visiting schools and colleges to promote the programme, engage with students, and increase participation from disabled young people. Employer Outreach & Support Building and maintaining strong relationships with corporate employers to ensure a positive and productive experience for employers participating in the programme. Acting as the primary point of contact for employers, providing guidance and support throughout the internship process. Working with employers to develop meaningful internship opportunities, ensuring placements align with both business needs and student development goals Addressing any challenges or concerns that arise during placements, acting as a mediator where necessary. Delivering pre-placement briefings for employers, setting expectations and promoting inclusive hiring practices Gathering feedback from employers to continuously refine and improve the programme. Customer Service and Administration Working with Operations Team and external partners to devise and deploy scalable on-boarding and internship management systems. Providing excellent customer service to applicants and prospective applicants, giving advice and guidance over the phone, in person and via email. Collecting and collating impact and monitoring data. Providing administrative support for other Programmes depending on workload, capacity and department demand. Other Duties and Partner Support Assisting with events, reporting, and stakeholder engagement related to Variety s wider mission and partner organisations. Collaborating with internal and external teams to support strategic initiatives that align with the goals of the Access Interns Programme. General Responsibilities Negotiate placements and work collaboratively with employers to ensure meaningful learning experiences for interns. Applying knowledge of disabilities, relevant laws (e.g. Equality Act 2010), and reasonable adjustments to ensure that both interns and employers receive the necessary support for a successful and inclusive internship experience Expand the programme s employer network, targeting organisations in corporate sectors to enhance placement opportunities. To work cross functionally with other departments, regions and countries. To achieve the highest standards of safeguarding for the young people who complete a corporate internship by Variety by complying with all appropriate Policies and Procedures. Working within Variety s Data Protection policies at all times. SKILLS, KNOWLEDGE AND PERSONAL ATTRIBUTES Essential: Proven experience in managing programmes or projects, including planning, delivery, and evaluation. Ability to build and maintain strong relationships with diverse stakeholders (e.g., employers, schools, students). Knowledge of disability rights, accessibility requirements, and the Equality Act 2010. Understanding of safeguarding principles and experience working with vulnerable adults or young people Excellent written and verbal communication skills, with the ability to present information clearly and persuasively. Strong ability to manage multiple tasks, deadlines, and priorities effectively. Competence in collecting, analysing, and reporting data to measure impact and inform improvements. Confident using Microsoft Office and CRM or database systems. Desirable: Delivering or coordinating training sessions for employers or staff. Experience managing budgets, monitoring expenditure, and reporting on financial performance. Familiarity with employability skills training, CV writing, and interview preparation. Experience organising workshops, meetings, or onboarding sessions. Ability to promote programmes to schools, colleges, and employers. Using impact data to drive continuous improvement. . click apply for full job details

Are you a strategic and hands-on digital leader ready to shape the future of our digital landscape and improve the experience for dogs and the people who care for them? We re looking for a Digital Product Manager to lead the end-to-end delivery of large and complex digital products that meet user needs and drive organisational impact. What does this role do? As Digital Product Manager, you'll: lead the discovery, design and delivery of new digital products, managing complex builds, integrations and user centred, data driven development, collaborate across teams and with external partners to ensure smooth delivery, strong user journeys and alignment with the live website and wider directorate goals, manage, coach and develop a Digital Product Officer, ensure strong governance, accessibility and data protection compliance, and use performance insights to drive continuous improvement. Interviews for this role are provisionally scheduled for week commencing 12th January 2026. Could this be you? We re looking for someone with proven digital product management experience, strong UX and agile understanding, confidence in project planning, and the ability to collaborate across diverse teams. You ll use data to inform decisions, have experience supporting or managing others, with the ability to cultivate a supportive, high-performing team culture. To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role. Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.

Operations & Finance Manager Contract: 12 Month (view to extend) Function/Team: Development Location: London, UK Hours: Part-time (3-4 days/week) Reporting to: Director of Development Salary: £33,410 - £36,678 (pro rata) STOP THE TRAFFIK prevents vulnerable communities from being recruited, trafficked, and exploited. Our targeted prevention efforts disrupt the criminal business of human trafficking, making it too high-risk and low-profit to be viable. This role will sit within the Development Team to support the smooth and efficient operation of the charity. This role will assist in managing financial processes and lead on key people operations to maintain a transparent, inclusive, and positive working environment. This position is ideal for someone seeking part-time work who holds previous experience working in a finance team, but is seeking a more diverse role that also includes opportunity to enhance operating systems, policies, and practices of the organisation for smooth running. Finance Operations Oversee the Operations Officer to reconcile transactions, issue invoices, process payments, and file quarterly Gift Aid claims ensuring accuracy. Prepare regular budgets, cash flows, and clear financial reporting for the Senior Leadership Team to support data-driven decision-making. Manage STOP THE TRAFFIK s bank accounts, ensuring the safe handling and ethical investment of reserves. Produce quarterly financial papers for the Board of Trustees and lead on the annual audit process, preparing all necessary documentation for external auditors. Liaise with the Oasis Finance Department who support STOP THE TRAFFIK to ensure smooth coordination of accounting processes and compliance with organisational standards. People Operations Review organisational policies annually, ensuring they reflect current legislation and best practice, with support from the Operations Officer. Serve as the organisation s Data Protection Officer (with access to pro-bono legal and data protection advisors). Oversee recruitment processes, supporting hiring managers to ensure equitable, transparent, and inclusive hiring practices. Coordinate quarterly team surveys, analyse feedback, and make recommendations to strengthen workplace culture and wellbeing. Maintain our network of pro-bono legal advisors and support staff in accessing timely advice on contracts or compliance matters. Manage the internal legal sign-off process and maintain clear records and documentation. Note, this role will be supported by our parent company s financial team who will continue to manage payroll, HR records, and sign-off all accounts. Benefits: A friendly, supportive team environment. Access to a healthcare cash benefit scheme (including partner/children coverage). Corporate eye-care scheme. Life insurance. Non-contributory Group Personal Pension Scheme (7% employer contribution). 27 days annual leave plus 8 bank holidays (increasing to 33 days with service). Cycle to Work Scheme. Season Ticket Loan. Option to switch 2 bank holidays to suit personal needs. Flexible working policy reflecting staff needs. In-house and external training opportunities. Further details about STOP THE TRAFFIK can be found on website. If you have the relevant experience, are highly resourceful, adaptable, pro-active, and a critical thinker able to work in a fast-paced environment, please send a CV and brief cover letter (both as pdf format) that evidences your ability to be successful in this role . Applications accepted on a rolling basis. Only applications sent via email will be considered to ensure an equitable review process. We cannot sponsor applicants for this role. Registered Charity No.

Compliance Manager Location: Warwick (Hybrid, 1 day in the office per week) Contract Length: 6 Months Are you a dynamic and proactive professional with a passion for ensuring compliance in the energy sector? Our client is looking for an experienced Compliance Manager to lead the charge in delivering exceptional customer connection projects while navigating the complexities of regulatory frameworks. If you thrive in a collaborative environment and are eager to make a meaningful impact, we want to hear from you! Key Responsibilities: Project Coordination: Effectively coordinate cross-functional teams and engage with external stakeholders, including Transmission Owners and Developers, to ensure timely delivery of customer connection projects in alignment with industry codes (Grid Code, STC, BSC). Partnership Development: Build and nurture collaborative partnerships across a portfolio of complex projects, ensuring technical requirements are met and system stability is maintained for future compliance. Customer Satisfaction: Lead the delivery of intricate projects aimed at enhancing customer satisfaction. Anticipate challenges and devise innovative solutions to address customer queries promptly and thoroughly. Risk Management: Proactively identify andprioritize compliance risks associated with connections, driving the development of solutions that benefit customers and stakeholders alike. Process Improvement: Champion the continual enhancement of internal and external processes through effective change initiatives. Data Management: Accurately record and manage data within all relevant systems, ensuring compliance with licensing, industry codes, andGDPR regulations. Liaison with Ofgem: Engage withOfgem to discussderogations and monitor progress on compliance-related matters. Industry Code Leadership: Support and lead discussions around industry code changes, ensuring the Compliance Team is well-informed. Service Delivery: Deliver seamless and efficient services to customers and stakeholders, both internally and externally. About You: Extensive experience in customer relations, particularly in dispute resolution. Proven track record of managing multiple projects simultaneously, maintaining high standards throughout. Expert knowledge of the Grid Code, CUSC, STC, and the regulatory frameworks that govern them. In-depth understanding of the electricity transmission system, equipment, and network design. Strong ability to identify, mitigate, and manage complex risks both internally and externally. Excellent communication skills, with the ability to simplify complex contractual issues for customers. Established strong links across the Electricity System Operator (ESO) to ensure project interdependencies are clearly understood. Why Join Us? Be part of a vibrant team that values collaboration, innovation, and excellence in the energy sector. Contribute to meaningful projects that impact our customers and the industry positively. Enjoy a supportive work environment that encourages professional growth and development. If you're ready to take your career to the next level and make a lasting impact in the energy sector, apply today! Join our client in shaping the future of compliance management and customer satisfaction. Apply Now! We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

About The Role The Role As Vice Principal, your exact role and specific responsibilities will be agreed annually and will change, to allow you the opportunity to gain experience in all aspects of academy leadership in preparation for Headship. You will lead in areas such as safeguarding, curriculum development, systems and procedures, timetabling, monitoring standards and teacher effectiveness, tracking and analysis of results/data, behaviour management, external relations and community links, staff development, training and induction. As a member of the senior leadership team, you will also be centrally involved in the overall leadership and management of the academy and will help to establish a school culture that is both nurturing and rigorous. Key Responsibilities Support colleagues, including all other members of the leadership team, in their work for the development and improvement of the academy, in order to achieve high standards of behavior and attainment Support and contribute to the development and implementation of the academy's vision and strategy Take responsibility for day-to-day management of the school alongside the principal and SLT, and in the principal's absence, take full responsibility for the school In partnership with the principal and the rest of the leadership team, as either a DSL or DDSL, ensure the safeguarding of all pupils, and that the safety and wellbeing of pupils and staff is promoted and always maintained Leadership and Management Share responsibility for the management of the academy and to contribute to the consultative and decision-making processes Support whole school aims, objectives and policy decisions, contribute to their establishment and initiation and sustain their implementation and review Actively promote the academy and liaise with external agencies as necessary, representing the principal, the academy or Ark as appropriate Provide information, advice and perspective to the governing body and to any legitimate external enquiry/evaluation Support the Principal in the responsibility for the implementation of performance appraisal for all staff, including line management of particular staff School ethos and culture Support the principal in fostering a strong sense of academy community and ethos among both staff and students Promote consistent implementation of behaviour policy and system of rewards and sanctions, characterized by orderly behaviour, caring and respectful relationships, and no shouting Act as a positive role model for staff and students Be active in issues of staff and student welfare and support and demonstrate a commitment to Equality of Opportunity for all members of academy staff Teaching and learning Support the training and development of teaching staff so as to improve the quality of teaching and raise the level of challenge in lessons Use regular assessments to monitor progress and set targets, and respond accordingly to the results of such monitoring Support the principal in leading whole school planning and assessment through accurate record keeping and sophisticated data analysis Ensure that all pupils achieve at chronological age level or, if well below level, make significant and continuing progress towards achieving at level Maintain a teaching timetable of approximately 0.5FTE and deliver outstanding lessons that motivate, inspire and improve student attainment Maintain regular and productive communication with parents, to report on progress, sanctions and rewards and all other communications Other Actively promote the safety and welfare of our children and young people Ensure compliance with Ark's data protection rules and procedures Liaise with colleagues and external contacts at all levels of seniority with confidence, tact and diplomacy Work with Ark Central and other academies in the Ark network, to establish good practice throughout the network, offering support where required This job description is not an exhaustive list, and you will be expected to carry out any other reasonable tasks as directed by your line manager. Person Specification: Vice Principal Qualification Criteria Qualified to degree level and above Qualified to teach and work in the UK Knowledge, Skills and Experience Demonstrable commitment to raising attainment of all pupils Experience of having led, or significantly contributed to, the success of a school through its leadership, ethos, teaching and learning and results Experience and understanding of how to improve and sustain an effective behaviour policy Experience at Deputy Head / Vice Principal level (or equivalent) Experience leading a team and/or supporting the significant success of others, including professional development and effective management of underperformance Ability to use data to inform decision making and diagnose weaknesses that need addressing Behaviours Genuine passion for and belief in the potential of every student A robust awareness of keeping children safe, noticing safeguarding and welfare concerns, and you understand how and when to take appropriate action Deep commitment to Ark's mission of providing an excellent education to every student, regardless of background Excellent interpersonal, planning and organisational skills Resilient, motivated and committed to achieving excellence Reflective and proactive in seeking feedback to constantly improve practice Commitment to regular and on-going professional development and training to establish outstanding classroom practice. Commitment to and understanding of professionalism in line with the National Teaching Standards Other Right to work in the UK Commitment to equality of opportunity, inclusivity and the safeguarding and welfare of all students Willingness to undertake training This post is subject to an enhanced DBS check If you would like to discuss this opportunity or for any queries, please contact James Lewis Murphy : Benefits You will be supported by unrivalled training and CPD to develop yourself as an outstanding teacher and leader. We offer twice the standard number of professional training days, attractive remuneration, above the national pay scales Range of benefits including reduced gym membership and retail discounts. Access to Employee Assistance Programme - providing free, confidential counselling, legal advice and a range of different support. Find out more about the benefits of working for Ark at About Us Ark Brunel Primary Academy is a vibrant, one form entry primary school situated in North Kensington, within easy reach of transport links. We believe in giving children the very best start in life and work hard to ensure children are given the best possible chances of achieving their potential. We are a Rights Respecting School and believe children should know their rights and responsibilities to be well-rounded citizens and leaders of the future. Furthermore, we are a Read Write Inc school and utilise Ark's Maths Mastery and Curriculum+ programmes as we aim for children to achieve excellent outcomes through our experience-rich curriculum and our strong school values of honesty, enthusiasm, ambition, resilience and thought. Supported by a leadership team with a sense of humour, our team works hard to promote achievement for all, promoting excellent communication in collaboration with our dedicated resource base for speech and language. We aim for all students to gain awards and qualifications that reflect their rich and varied interests. Visit arkbrunelprimary.org/jobs to learn more about us and see our current vacancies. Diversity and inclusion: We aim to build a diverse and inclusive organisation where everyone - staff and students - can do their best work and achieve their full potential. We want to reflect and represent diverse perspectives across our organisation because we know that doing so will make us stronger and more effective. To know more about Ark's diversity and inclusion commitments, please click on this link. Safeguarding statement: Ark is committed to safeguarding and promoting the welfare of children and young people in its academies. In order to meet this responsibility, its academies follow a rigorous selection process to discourage and screen out unsuitable applicants. Ark requires all employees to undertake an enhanced DBS check. You are required, before appointment, to disclose any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975. Non-disclosure may lead to termination of employment. However, disclosure of a criminal background will not necessarily debar you from employment - this will depend upon the nature of the offence(s) and when they occurred. To read more about Ark's safer recruitment process, please click this link. Please note we will be reviewing applications on an on-going basis and this role may close earlier than advertised depending on the level of response. We strongly encourage to submit your application at your earliest convenience. . click apply for full job details

AI Evangelist, Telco Consulting (Associate Director) The Company Cognizant (NASDAQ:CTSH) is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world's leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant has over 350,000 employees as of January 2024. Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 1000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world. Cognizant Consulting At Cognizant, our consultants orchestrate the capabilities to truly change the game across strategy, design, technology and industry/functional knowledge to deliver insight at speed and solutions at scale. Our consulting services elevate the unique abilities and business aspirations of customers and employees and build relationships based on trust and value. Role Overview We are looking for an inspiring AI + Data Evangelist to drive awareness, adoption, and cultural transformation around AI, Generative AI, Agentic AI, and data-driven decisioning across the organisation. The role acts as a bridge between business teams, technology teams, and senior leadership to articulate AI value, identify transformation opportunities, shape AI-enabled use cases, and promote best practices across BSS, OSS, Network, CX, and Operations. The ideal candidate is a storyteller, strategist, and hands on innovator who can simplify complex AI concepts, influence cross functional teams, and guide the enterprise toward becoming an AI first telco. Key Responsibilities AI Evangelism & Thought Leadership Champion the vision for AI, GenAI, and Agentic AI adoption across business units and technology domains. Deliver inspirational talks, demos, PoVs, and workshops to accelerate organisational AI literacy. Shape the narrative of how AI will transform BSS, OSS, network operations, customer experience, field operations, and enterprise processes. Act as an internal influencer to build a culture of experimentation and data driven innovation. Opportunity Identification & Use Case Design Work with stakeholders to identify high impact AI/GenAI opportunities aligned with business priorities. Create use case backlogs, business value assessments, and prioritisation frameworks. Design AI use cases across domains such as: Customer service (NLP, chatbots, agent assist) BSS (automated journeys, intelligent CRM, catalogue automation) OSS/Network (predictive assurance, autonomous ops, network slicing intelligence) Enterprise functions (HR, Finance, supply chain insights) Collaborate with product managers and enterprise architects to shape MVPs and pilot roadmaps. Data Strategy & Enablement Advocate for strong data governance, data quality, cataloguing, and democratization. Promote the use of modern data platforms, streaming analytics, vector search, and LLM ready architectures. Translate analytics and AI potential into business value narratives for leadership teams. Support data literacy programs across non technical teams. Experimentation & Innovation Lead PoCs, showcase emerging AI frameworks, and conduct hands on demos. Stay updated on telco AI innovations - digital twins, autonomous networks, intelligent assurance, RAG, multi agent systems. Partner with engineering teams, cloud teams, and vendors to assess tools and capabilities for scaling. Stakeholder Engagement & Communication Act as a trusted advisor to senior leadership on AI strategy and industry trends. Work closely with BUs, architecture, and product teams to align AI initiatives with enterprise roadmaps. Present complex AI concepts in simplified, business friendly language. Prepare executive thought leadership papers, showcases, roadmaps, and storytelling collateral. Skills & Experience Requirements Technical Competencies Strong understanding of telecom ecosystems (BSS/OSS/Network/CX/Operations). Solid hands on experience or strong working knowledge of: AI/ML pipelines, MLOps/LLMOps Generative AI (LLMs, RAG, embeddings, prompt engineering) Agentic AI frameworks and multi agent orchestration Data platforms, big data tools, streaming analytics APIs, cloud services (AWS/Azure/GCP) Ability to conceptualize and communicate architecture patterns (AI driven ops, vector databases, knowledge graphs, digital twins). Business & Leadership Competencies Excellent storytelling, communication, and presentation skills. Ability to influence executive stakeholders and create buy in. Strong business acumen around digital transformation, cost optimisation, and productisation of AI. Experience in leading workshops, hackathons, or innovation labs. Ability to mentor teams and drive organisational data literacy. Preferred Qualifications Certifications in AI/ML, GenAI, Cloud, or Data Engineering. Experience working with major telecom operators or technology vendors. Knowledge of TM Forum frameworks (Open APIs, eTOM, ODA). Why This Role Matters This role is central to accelerating the organisation's journey toward becoming a data powered, AI native, autonomous telco. As the AI & Data Evangelist, you will be the storyteller, catalyst, and culture builder who connects strategy to execution and transforms how teams work, make decisions, and innovate.