4 jobs found

Customer Service Engineer - Imaging Equipment - Field based Competitive base salary + company car + bonus + overtime (£45,000 OTE - Year 1) Siemens Healthineers is recruiting for a Customer Service Engineer to install, troubleshoot, repair, and maintain to a high standard; a range of state-of-the-art medical imaging equipment and address customer needs promptly and professionally. This is a field role with considerable independence travelling to and working at customer sites. The role is primarily weekdays, with 12 weekend days rotated over a 12-month period. What are my responsibilities? Work in cooperation with the Customer Care Centre to carry out service, maintenance, updates and installation of Siemens Healthineers products within your designated product range and assist under supervision with other products. Ensure material parts are processed in accordance with policy Maintain all test equipment, tools and company property in good and working order Escalate as appropriate situations where customer satisfaction is compromised, or contractual obligations are unlikely to be met Maintain good communications and team working with all Managers and Colleagues Understand and comply with Siemens Healthineers work instructions, quality policy, codes of conduct policies and regulatory requirements at all times Identify any opportunities to improve efficiency and effectiveness of team processes. Complete personal administration and company mandatory training in a timely and accurate manner When applicable provide out of hours technical service support and complete individual mandatory weekend working provision Attend product training courses in Europe and USA in order to build competence in providing technical assistance and support to customers Work as part of a multidisciplinary team within customer services to ensure our company values are achieved What do I need to qualify for this job? HNC/HND in an Electronics, Engineering, or Bio-Chemistry related field Ideally you will have previous field service experience where you have undertaken fault finding on electronic or medical equipment. You will also be required to have strong IT, Microsoft Office and Networking Infrastructure skills Your customer facing skills will be invaluable, as you will be required to interface with customers and staff at all levels within Siemens Healthineers, third parties, contractors, sub-contractors and suppliers and must quickly gain the respect of others, both colleagues and customers at all levels You must hold a full UK driving license Additional Information: Area covered is largely but not exclusively Surrey/Hampshire/London and surrounding areas A flexible approach to travel Essential training will be required in our European and USA training centres. Candidates can expect to spend on average 4 hours travelling each day A mentoring training program will be assigned to you to assist your journey and development. Within this program you will be mentored within the field by an experienced and qualified peer and supported by your regional Customer Service Manager throughout the process Being part of our team: Siemens Healthineers is a leading medical technology company with an over 170-year legacy of first-to-market technologies and product innovations. Passionately driven by empowering healthcare providers to better help their patients. Our technologies touch an estimated 5 million patients globally every day. Therefore, we are committed to helping our healthcare partners to succeed and work in the areas of diagnostic and therapeutic imaging, laboratory diagnostics and molecular medicine as well as leading the way in innovation of digital health and enterprise services. Our Benefits: Generous pension contribution Company vehicle 26 days holiday + bank holidays Bonus and share scheme Access to our flexible benefits from private medical insurance to financial guidance Corporate Social Responsibility opportunities including 2 paid volunteering days per year Support from our 24/7 employee assistance programme Access to career development via apprenticeship levy to achieve external qualifications Who we are: We are a team of more than 71,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways. How we work: When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably. As an equal opportunity employer, we welcome applications from individuals with disabilities. We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. Please create a profile within our talent community and subscribe to personalized job alert that will keep you posted about new opportunities. To all recruitment agencies: Siemens Healthineers' recruitment is internally managed, with external support permitted only when a qualified supplier has established a formal contract with us. Unsolicited candidate submissions and referrals, absent a current supplier contract, do not establish consent and are ineligible for fees. We delete and destroy unsolicited information, thus, would recommend you refrain from any such practices. Your adherence to our policies is appreciated.

Customer Service Engineer - Imaging Equipment - Field based Competitive base salary + company car + bonus + overtime (£45,000 OTE - Year 1) Siemens Healthineers is recruiting for a Customer Service Engineer to install, troubleshoot, repair, and maintain to a high standard; a range of state-of-the-art medical imaging equipment and address customer needs promptly and professionally. This is a field role with considerable independence travelling to and working at customer sites. The role is primarily weekdays, with 12 weekend days rotated over a 12-month period. What are my responsibilities? Work in cooperation with the Customer Care Centre to carry out service, maintenance, updates and installation of Siemens Healthineers products within your designated product range and assist under supervision with other products. Ensure material parts are processed in accordance with policy Maintain all test equipment, tools and company property in good and working order Escalate as appropriate situations where customer satisfaction is compromised, or contractual obligations are unlikely to be met Maintain good communications and team working with all Managers and Colleagues Understand and comply with Siemens Healthineers work instructions, quality policy, codes of conduct policies and regulatory requirements at all times Identify any opportunities to improve efficiency and effectiveness of team processes. Complete personal administration and company mandatory training in a timely and accurate manner When applicable provide out of hours technical service support and complete individual mandatory weekend working provision Attend product training courses in Europe and USA in order to build competence in providing technical assistance and support to customers Work as part of a multidisciplinary team within customer services to ensure our company values are achieved What do I need to qualify for this job? HNC/HND in an Electronics, Engineering, or Bio-Chemistry related field Ideally you will have previous field service experience where you have undertaken fault finding on electronic or medical equipment. You will also be required to have strong IT, Microsoft Office and Networking Infrastructure skills Your customer facing skills will be invaluable, as you will be required to interface with customers and staff at all levels within Siemens Healthineers, third parties, contractors, sub-contractors and suppliers and must quickly gain the respect of others, both colleagues and customers at all levels You must hold a full UK driving license Additional Information: Area covered is largely but not exclusively Surrey/Hampshire/London and surrounding areas A flexible approach to travel Essential training will be required in our European and USA training centres. Candidates can expect to spend on average 4 hours travelling each day A mentoring training program will be assigned to you to assist your journey and development. Within this program you will be mentored within the field by an experienced and qualified peer and supported by your regional Customer Service Manager throughout the process Being part of our team: Siemens Healthineers is a leading medical technology company with an over 170-year legacy of first-to-market technologies and product innovations. Passionately driven by empowering healthcare providers to better help their patients. Our technologies touch an estimated 5 million patients globally every day. Therefore, we are committed to helping our healthcare partners to succeed and work in the areas of diagnostic and therapeutic imaging, laboratory diagnostics and molecular medicine as well as leading the way in innovation of digital health and enterprise services. Our Benefits: Generous pension contribution Company vehicle 26 days holiday + bank holidays Bonus and share scheme Access to our flexible benefits from private medical insurance to financial guidance Corporate Social Responsibility opportunities including 2 paid volunteering days per year Support from our 24/7 employee assistance programme Access to career development via apprenticeship levy to achieve external qualifications Who we are: We are a team of more than 71,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways. How we work: When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably. As an equal opportunity employer, we welcome applications from individuals with disabilities. We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. Please create a profile within our talent community and subscribe to personalized job alert that will keep you posted about new opportunities. To all recruitment agencies: Siemens Healthineers' recruitment is internally managed, with external support permitted only when a qualified supplier has established a formal contract with us. Unsolicited candidate submissions and referrals, absent a current supplier contract, do not establish consent and are ineligible for fees. We delete and destroy unsolicited information, thus, would recommend you refrain from any such practices. Your adherence to our policies is appreciated.

Our client is a major real estate developer with a turnover of circa £2 billion. They urgently require an experienced (Mandarin speaking and ideally Cantonese too) Real Estate Sales Consultant to join their London operation. Responsibilities & Accountabilities Key Responsibilities Conduct site viewings, virtual viewings and agent viewings Conduct agent's online briefings when required. Dealing with enquiries through WeChat, WhatsApp and Emails Dealing with both UK and International agencies on day to day enquires Dealing with viewings, managing agents to achieve and exceed sales targets. To generate potential sales leads in addition to those created by marketing activity through seeking clients via call outs and agent engagement To manage the threat of sales cancellations and minimise the cancellation rates as much as possible by effective communication with clients, agents and solicitors To attend progression meeting and to progress new reservations to exchange - obtaining Anti Money Laundering documents and constantly liaising with solicitors To attend sales and marketing weekly meeting to generate new ideas and incentives To effectively manage a sales database to optimise sales opportunities Keeping overseas teams, agents and introducers up to date with availability and pricelists When required to support both UK and overseas offline and online events, occasionally working in different time zone when needs To create Sales and Marketing tools i.e. plot of the week, WeChat note, development introduction documents, FAQ video, Investor videos • To create and present sales videos to promote & pitch their development for use on the all-digital marketing platforms with the assistance of the marketing team Regular soft promotion of development on LinkedIn and other social media platforms (where applicable) Attendance of sales & networking events (where applicable) To network and build solid relationships with UK agents and introducers Liaise with the project and customer service departments as required Customer Journey When required to help development to open, close and safely manage the sales and marketing suite and all surrounding areas, show/view homes and all facilities for customers and check they are presenting well Maintain presentation the sales office and all surrounding areas, show/view homes and all facilities for customers to the highest standard. When required replenish collateral including pricelist and brochure daily When required to assist in ensuring that the sales office meets all health and safety requirements Represent the brand to the highest professional standards of business at all times by setting and upholding the highest standards of presentation in all a customer sees, hears and feels Comply with departmental processes, procedures and reporting Assisting in update market research report & comprehensive report quarterly Supporting Senior Consultant and Sales Team Leader with more senior reporting (where necessary) To be able to add sales incentive and purchaser extras to the PEPI system To update the daily report To attend progression meetings (if required) To generate and send offers to management To take reservation fee's and issue reservation paperwork To send reservation letters and My Home Plus activation links Signing clients up to My Homes Plus to ensure the sign-up rate is 100% To be able to process offers on C360 To update all sales spreadsheets i.e. details of res, reservation deposit spreadsheet To continuously research the marketplace and use the data to familiarise with unique selling points in order to sell above the competition Create price release requests Assisting in the completion of the weekly report To research the marketplace and use the data to familiarise with unique selling points in order to upsell development Personal Development To agree within the first 6 months a personal development plan, setting out SMART objectives and goals 1-2-1 with manager to be carried out monthly Core Competencies MANAGING RELATIONSHIPS- Builds and maintains good relationships with customers and colleagues by adopting the most appropriate approach to deal with people and situations COMMUNICATION - Conveys accurate information effectively using the most appropriate methods to reflect the needs of the audience and ensure mutual understanding TEAM RESULTS - Sets clear and challenging objectives, inspiring and encouraging high performance in teams and individuals. Reviews progress achieved, publicly and privately recognising achievement SELF CONTROL- Performs effectively by keeping emotions under control, particularly in stressful and difficult situations PERSONAL ORGANISTION- Efficient in one's use of time and works in a well-structured way • DETERMINATION- Demonstrates repeated effort over a period of time, overcoming obstacles in order to achieve a goal ADAPTABILITY- Responds positively to changing business circumstances and readily adapts behaviour to maintain effective performance STRATEGIC APPROACH- Understands the long-term direction of Vision 2030 and can relate this to one's own business area Experience 2+ years' experience in a customer facing sales role, property background preferred Experience of similar residential schemes is preferred. IT literate with using Microsoft office, Outlook, Excel.in a good level. Native Mandarin speaking or Cantonese (speaking, reading and typing), Fluent English. Comfortable with conducting virtual appointments for the developments via Zoom and alternative applications. Be able to do create videos of the sales pitch for different developments.

Location UK wide - London, Croydon, Woking, Telford, Aston, Liverpool and Manchester - some wider UK mobility may be required. Successful candidates must be willing to undergo SC level Security Clearance. Mobility With the coronavirus pandemic accelerating digital transformation around the globe, Capgemini, as a leading cloud and digital services supplier, is ideally placed to offer its employees and clients the benefits of more flexible working policies. We believe that there are many benefits to our clients, our employees and our organisation of significantly increased remote working - including increased employee productivity, improved work/life balance for employees and greater corporate sustainability in line with our environmental ambitions. We also understand significant remote working can lead to employee wellbeing and satisfaction issues, if not appropriately supported. Within our Capgemini UK Public Sector business, we have a remote working policy that gives autonomy and empowerment to our workforce . We believe this ultimately drives productivity and employee satisfaction, which in turn leads to satisfied clients and company success. Our policy recognises that everyone has different requirements, and needs clarity on expectations including: where and when people can work remotely; what equipment is provided; how regular and personalised two-way communication will take place; what security considerations are required around the work we do; how goals are set and successes celebrated; and how employee wellbeing is supported. Capgemini is a client-led organisation, but we offer a remote-first working policy to our clients. Our expectation is that our employees can work for up to 70% of their time remotely in any given month. As our ethos is to provide excellent service to our clients, we will balance client needs with employee preferences where possible, but there will be times when we will ask you to attend meetings or collaboration events with clients either on client-site or in Capgemini offices. Typically this means that you could expect to travel to a site for work two or three times per month. Alternatively, If you'd prefer to work in an office with your client or colleagues more frequently than this, we can arrange this too. In short, it's all about finding a balance between client needs, employee preferences and reducing the impact of travel on the environment in a flexible and pragmatic way - but whatever your requirements for remote working, we believe that Capgemini can meet them, in a way that works for you, us and our clients. Our policy also fully aligns us with UK Gov's social value and sustainable development goals." Who you'll be working with The UK Government is one of the most digitally advanced in the world recently coming top of the 2016 United Nations E-Government and E-Procurement surveys. Despite the progress, citizens feel that the country works for those who govern and not for citizens themselves. People want a more responsive state, they want change and they want it at pace and at scale. In response to those challenges, UK government has a bold IT vision based on user centric design, Agile development, open source software, continuous delivery, infrastructure automation, cloud computing and a DevOps culture. What it needs is partner organisations to help put this vision into practice. Capgemini are one of those partners, and we need people like you. The focus of your role We want passionate, energetic Platform/DevOps Engineers to work as part of an agile team to help clients build and continuously improve digital services using the best of open source software. We're looking for Engineers that aren't afraid to roll up their sleeves and get stuck-in. You should learn quickly and love a challenge. Join us and help grow our already large and strong community of digital specialists, share ideas and innovate. You'll be surrounded by some amazing people and working in one of the best cultures that you can find. What you'll do You'll undertake cross-functional engineering projects, working in small teams with other engineers in different knowledge spheres, building supportable, sustainable and reliable services You'll work with great engineers - at the end of the day it's all about people. Capgemini has a team of great engineers who work together in a community and help each other to deliver and develop as professionals. We work on large scale, technically challenging projects. You'll work with great technology - the UK Government has an IT strategy based on user centric design, modern open source technology, continuous integration/delivery, and modern software architectures such as microservices and cloud technology to name but a few. You'll help us achieve our vision - the chance to make a real difference at the heart of the digital transformation within the UK Public Sector. You'll get opportunities to develop and progress - working on large scale, technically challenging projects. You will be constantly learning through modern learning environments such as Linux Academy, A Cloud Guru and the Capgemini University. You will have the opportunity to attend conferences, support tech meetups, take part in hackathons, gain industry recognised certification and much, much more.. What you'll bring We are looking for Platform/DevOps Engineers with an appetite to extend their knowledge and apply new skills rapidly on challenging projects. You'll bring a broad range of experience in modern open source stacks, so don't worry if you haven't got strong experience in every skill listed below. If you can demonstrate a good selection of these skills, and a passion for developing exciting new technical skills, then we'd really like to talk to you. Things we seek; Appetite for learning new technologies Experience debugging complex, multi-server service in a high availability production environment. Good communication skills both in written and verbal format with the ability to convey complex technical concepts clearly and concisely Extremely sound knowledge of GNU/Linux. Experience of building infrastructure in AWS using Terraform AWS certification (SysOps/Developer/Architect) - preferred but not essential Knowledge and experience of setting up and using configuration management tooling - Puppet preferred. Reasonable fluency in at least one of: Ruby, Go, Python Strong Understanding of CI environments and how they facilitate the automation process with other orchestration tools. Ability to converse with both internal and external stakeholders, holding the appropriate level of conversation at all times Things we like; Linux (RHEL/CentOS) Core Networking & Loadbalancing AWS Puppet Python / Ruby / Go Jenkins / Bamboo Git / GitHub / GitLab Graphite / Grafana / ELK / Prometheus SQL / NO-SQL DB's Docker (Swarm / Kubernetes) HashiCorp (Packer / Terraform / Vault / Consul) What we'll offer you Capgemini, along with its clients, creates and delivers digital solutions that fit their user needs, delivering innovation, competitiveness and high levels of user satisfaction. We specialise in agile custom software development and automated platform deployment at an enterprise scale. Our vision is to help our customers achieve their digital transformation objectives by providing innovative digital integration, insight, expertise and solutions. You will be assigned to the Capgemini Digital Platform Engineering Unit working across a number of major Public Sector clients. Primarily working with Open Source software, the team are first and foremost engineers, putting Software Engineering and professionalism at the heart of delivery. You will get to work with a set of technologies and ways of working that are starting to define the industry as well as work with other top engineers, who are at the forefront of technology. You'll be working with exceptionally talented colleagues who will support you, and help you in turn to support your colleagues. You will be part of a unit that will be constantly innovating and you will play your part in shaping those innovations. We'll also offer you several weeks of training to help you develop your skills where appropriate. The training will be tailored to your needs, through a variety of online learning paths, and supported by mentoring, advice and guidance from your technical lead. Wherever possible, it will be backed up with industry recognised certification and hands on practical through a mini-project in our modern TechHub facility. Examples of target certifications include AWS (Architect, Developer, SysOps, DevOps), Azure (Developing Microsoft Azure Solutions), RedHat (RHCSA, RHCE, Ansible Automation etc..), Puppet, etc… Why we're different At Capgemini, we help organisations across the world become more agile, more competitive and more successful. Smart, tailored, often-ground-breaking technical solutions to complex problems are the norm. But so, too, is a culture that's as collaborative as it is forward thinking. Working closely with each other, and with our clients, we get under the skin of businesses and to the heart of their goals. You will too. Capgemini positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We are committed to hiring, developing and retaining the best people to deliver innovative, world-class solutions for our clients..... click apply for full job details