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neighbourhood officer
Housing & Neighbourhood Officer
Guinness Partnership Havant, Hampshire
ABOUT US The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our residents, our communities and our people, any pro click apply for full job details
Jan 05, 2026
Contractor
ABOUT US The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our residents, our communities and our people, any pro click apply for full job details
Irwell Valley Housing Association LTD
Neighbourhood Officer
Irwell Valley Housing Association LTD Sale, Cheshire
Location: Manchester Neighbourhoods(with hybrid/agile working options) Salary: £36,592.50 per annum + essential car user allowance Contract: 35 hours per week (Full-time), Permanent Closing date: 16 January 2026 Interview date: 26 January 2026 Interview location: Sale, Manchester Are you passionate about building great communities and helping people thrive? Irwell Valley Homes is on a mission to create click apply for full job details
Jan 05, 2026
Full time
Location: Manchester Neighbourhoods(with hybrid/agile working options) Salary: £36,592.50 per annum + essential car user allowance Contract: 35 hours per week (Full-time), Permanent Closing date: 16 January 2026 Interview date: 26 January 2026 Interview location: Sale, Manchester Are you passionate about building great communities and helping people thrive? Irwell Valley Homes is on a mission to create click apply for full job details
TRI Consulting Ltd
Lettings & Housing Officer
TRI Consulting Ltd
A Housing Association is currently looking for a couple of Lettings & Housing Officer on a temporary basis for about 6 months. Key responsibilities are as follows Showing the applicants properties at planned viewings Assessing applicants documents following allocation Communicating with applicants regarding additional information required or outcome Let homes and manage re-lets, ensuring void work is completed quickly and effectively. Empty homes should be let as soon as possible and to a standard that suits residents needs Provide an excellent personal landlord service to residents in a small patch of homes. This includes regular communication and meetings with each resident at home (at least annually), and being responsible for ensuring that any issues they have raised are resolved appropriately Welcome new residents to the A2B service, including a personal meeting in their homes, ensuring any issues are sorted out and their level of customer satisfaction is increased and maintained Ensure that any anti-social behaviour issues are dealt with appropriately and quickly, liaising with the caseworker, patrol team and external agencies where necessary Use resident feedback to identify common issues and develop plans to meet their individual and neighbourhood needs, thus improving their satisfaction levels Encourage and support residents to improve their involvement in their homes and local communities Ensure properties are maintained in a good condition by diagnosing, ordering and managing necessary repairs. Seek appropriate support from surveyors, specialist contractors and the asset management team, where necessary; and take overall responsibility for ensuring repairs are delivered quickly, effectively, economically and to the residents satisfaction Ensure communal areas and neighbourhoods are clean, safe and well maintained by working with the estate contact manager, contractors, caretakers or cleaners as required. You may be asked to manage cleaners or caretakers as part of your role Manage the work of the handyman and contractors that you engage and seek feedback on their work upon completion, feeding back to the contract management team Look at Locator to identify transfer opportunities for your residents, manage mutual exchange requests and discuss and assist with transfer applications To work to ensure the gas compliance performance for the patch is always maximised and to ensure access is obtained within the required timescales To be involved in resident consultation on cyclical maintenance and decent homes work, and to take the lead in dealing with any issues or complaints relating to such works, in consultation with Asset Management. Effectively manage the income and expenditure for all properties on your patch Manage and monitor a repairs budget ensuring you work within financial regulations and get best value from our contractors Collect rent and manage rent accounts, taking appropriate action to recover debt, referring cases for legal action where appropriate Calculate housing benefit entitlement for new residents and ensure residents have access to good benefit and debt advice PAYE £20.84 Umbrella £27.56 Essential requirements Must have a background in Lettings Must have a driving licence Must be able to start immediately or on short notice
Jan 05, 2026
Seasonal
A Housing Association is currently looking for a couple of Lettings & Housing Officer on a temporary basis for about 6 months. Key responsibilities are as follows Showing the applicants properties at planned viewings Assessing applicants documents following allocation Communicating with applicants regarding additional information required or outcome Let homes and manage re-lets, ensuring void work is completed quickly and effectively. Empty homes should be let as soon as possible and to a standard that suits residents needs Provide an excellent personal landlord service to residents in a small patch of homes. This includes regular communication and meetings with each resident at home (at least annually), and being responsible for ensuring that any issues they have raised are resolved appropriately Welcome new residents to the A2B service, including a personal meeting in their homes, ensuring any issues are sorted out and their level of customer satisfaction is increased and maintained Ensure that any anti-social behaviour issues are dealt with appropriately and quickly, liaising with the caseworker, patrol team and external agencies where necessary Use resident feedback to identify common issues and develop plans to meet their individual and neighbourhood needs, thus improving their satisfaction levels Encourage and support residents to improve their involvement in their homes and local communities Ensure properties are maintained in a good condition by diagnosing, ordering and managing necessary repairs. Seek appropriate support from surveyors, specialist contractors and the asset management team, where necessary; and take overall responsibility for ensuring repairs are delivered quickly, effectively, economically and to the residents satisfaction Ensure communal areas and neighbourhoods are clean, safe and well maintained by working with the estate contact manager, contractors, caretakers or cleaners as required. You may be asked to manage cleaners or caretakers as part of your role Manage the work of the handyman and contractors that you engage and seek feedback on their work upon completion, feeding back to the contract management team Look at Locator to identify transfer opportunities for your residents, manage mutual exchange requests and discuss and assist with transfer applications To work to ensure the gas compliance performance for the patch is always maximised and to ensure access is obtained within the required timescales To be involved in resident consultation on cyclical maintenance and decent homes work, and to take the lead in dealing with any issues or complaints relating to such works, in consultation with Asset Management. Effectively manage the income and expenditure for all properties on your patch Manage and monitor a repairs budget ensuring you work within financial regulations and get best value from our contractors Collect rent and manage rent accounts, taking appropriate action to recover debt, referring cases for legal action where appropriate Calculate housing benefit entitlement for new residents and ensure residents have access to good benefit and debt advice PAYE £20.84 Umbrella £27.56 Essential requirements Must have a background in Lettings Must have a driving licence Must be able to start immediately or on short notice
Babergh and Mid Suffolk District Council
Senior Planning Policy Officer
Babergh and Mid Suffolk District Council Ipswich, Suffolk
Babergh and Mid Suffolk District Council are looking to recruit a Senior Planning Policy Officer to join our team based in Ipswich, Suffolk. You will join us on a full-time, permanent basis. The successful candidate will earn a competitive salary of £31,537 to £44,075 per annum (pro rata for part time). Salary Career Grade role: £31,537 to £36,363 per annum (Grade 4 - Planning Policy Officer), £37,280 to £44,075 per annum (Grade 5 - Senior Planning Policy Officer) (plus Market Supplement at Grade 5 ) This role is open to full time, part time, and job share applications, all of which will be assessed equally. This is a career grade role, offering career development through a skills matrix. Entry grade and salary will depend on knowledge and experience. Join our team We are looking for a Senior Planning Policy Officer / Planning Policy Officer to join our Strategic Planning Team. If you share our values and motivation to make a difference for our residents, clients, and communities, we would love to hear from you. About the role Would you like to shape our communities and places in Babergh and Mid Suffolk for the better? An exciting opportunity has become available in the team that delivers the Local Plan for our districts. The councils adopted the Babergh and Mid Suffolk Joint Local Plan Part 1 Development Plan Document in November 2023 and are currently undertaking a Joint Local Plan Review under the new plan-making system, which will plan ahead to 2045. The Joint Local Plan Review will seek to address the challenge of increasing housing and employment needs together with the delivery of associated infrastructure, whilst preserving what is unique about the districts. We are looking for a collaborative and strategic-minded individual to play a key role in supporting the formulation of planning policy, including major and strategic site allocation, working with external consultants on the development of evidence base and appraisal. There will be the need to work collaboratively across the two councils in supporting the development of strategies including infrastructure, as well as working with councillors, neighbouring local authorities, Suffolk County Council, and other infrastructure providers. Engagement with the community and involvement in the preparation of neighbourhood development plans are key aspects of the role. The post will support the delivery of the councils' corporate objectives. About you We are seeking a motivated planner who has appropriate knowledge and experience of the spatial planning policy system with the ability to analyse, interpret and present evidence and information succinctly to a variety of audiences. You will be educated to degree level in an appropriate discipline, with some spatial planning policy experience, and membership of the Royal Town Planning Institute is desirable. Knowledge of Local Government practice and procedures will also be required as well as a good understanding of the plan-making process. Effective communication skills and an ability to develop strong working relationships are essential together with time management and organisational skills. Good IT skills and experience with modern Microsoft products is expected. Now is an exciting time to join our team, as we look to update and develop the software we use with innovative packages to present information in different ways. About us At Babergh and Mid Suffolk District Councils we are passionate about building communities that people want to live, work, visit and invest in. We serve around 200,000 residents across our two districts and are well known for our collaboration and partnership working across public, private and voluntary sectors. We believe that the heart of Suffolk is an incredibly special place to live and work, with: 60 conservation areas two National Landscapes many picturesque market towns It is no surprise we are ranked among the top 50 places to live in the UK (United Kingdom). Benefits We offer a comprehensive benefits package, including: Generous leave entitlement (26 days a year, rising to 31 days after 5 years). Competitive Local Government Pension Scheme. Wellbeing Support and Employee Assistance Programs. Private Health Care Options. Electric Vehicle Salary Sacrifice Scheme. Paid volunteering days. Flexible and hybrid working arrangements (Business needs permitting). Great learning and development opportunities. Our ways of working We believe work is what we do, not just where we go. We work in a hybrid way, with a mix of office, home, and remote based working (Business need permitting). Our hybrid working arrangements support flexibility and collaboration, helping our teams to thrive. We are committed to equality, diversity and inclusion, providing opportunity and ambition for all, supporting and enabling our people to deliver the best possible services for our residents. Closing date: 5 pm, 6 January 2026 . Interview date: week commencing, 12 January 2026 . Market Forces Supplement is pending review. If you think you have what it takes to be successful in this Senior Planning Policy Officer role, even if you don t meet all the requirements, please apply. We would appreciate the opportunity to consider your application. This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts.
Jan 04, 2026
Full time
Babergh and Mid Suffolk District Council are looking to recruit a Senior Planning Policy Officer to join our team based in Ipswich, Suffolk. You will join us on a full-time, permanent basis. The successful candidate will earn a competitive salary of £31,537 to £44,075 per annum (pro rata for part time). Salary Career Grade role: £31,537 to £36,363 per annum (Grade 4 - Planning Policy Officer), £37,280 to £44,075 per annum (Grade 5 - Senior Planning Policy Officer) (plus Market Supplement at Grade 5 ) This role is open to full time, part time, and job share applications, all of which will be assessed equally. This is a career grade role, offering career development through a skills matrix. Entry grade and salary will depend on knowledge and experience. Join our team We are looking for a Senior Planning Policy Officer / Planning Policy Officer to join our Strategic Planning Team. If you share our values and motivation to make a difference for our residents, clients, and communities, we would love to hear from you. About the role Would you like to shape our communities and places in Babergh and Mid Suffolk for the better? An exciting opportunity has become available in the team that delivers the Local Plan for our districts. The councils adopted the Babergh and Mid Suffolk Joint Local Plan Part 1 Development Plan Document in November 2023 and are currently undertaking a Joint Local Plan Review under the new plan-making system, which will plan ahead to 2045. The Joint Local Plan Review will seek to address the challenge of increasing housing and employment needs together with the delivery of associated infrastructure, whilst preserving what is unique about the districts. We are looking for a collaborative and strategic-minded individual to play a key role in supporting the formulation of planning policy, including major and strategic site allocation, working with external consultants on the development of evidence base and appraisal. There will be the need to work collaboratively across the two councils in supporting the development of strategies including infrastructure, as well as working with councillors, neighbouring local authorities, Suffolk County Council, and other infrastructure providers. Engagement with the community and involvement in the preparation of neighbourhood development plans are key aspects of the role. The post will support the delivery of the councils' corporate objectives. About you We are seeking a motivated planner who has appropriate knowledge and experience of the spatial planning policy system with the ability to analyse, interpret and present evidence and information succinctly to a variety of audiences. You will be educated to degree level in an appropriate discipline, with some spatial planning policy experience, and membership of the Royal Town Planning Institute is desirable. Knowledge of Local Government practice and procedures will also be required as well as a good understanding of the plan-making process. Effective communication skills and an ability to develop strong working relationships are essential together with time management and organisational skills. Good IT skills and experience with modern Microsoft products is expected. Now is an exciting time to join our team, as we look to update and develop the software we use with innovative packages to present information in different ways. About us At Babergh and Mid Suffolk District Councils we are passionate about building communities that people want to live, work, visit and invest in. We serve around 200,000 residents across our two districts and are well known for our collaboration and partnership working across public, private and voluntary sectors. We believe that the heart of Suffolk is an incredibly special place to live and work, with: 60 conservation areas two National Landscapes many picturesque market towns It is no surprise we are ranked among the top 50 places to live in the UK (United Kingdom). Benefits We offer a comprehensive benefits package, including: Generous leave entitlement (26 days a year, rising to 31 days after 5 years). Competitive Local Government Pension Scheme. Wellbeing Support and Employee Assistance Programs. Private Health Care Options. Electric Vehicle Salary Sacrifice Scheme. Paid volunteering days. Flexible and hybrid working arrangements (Business needs permitting). Great learning and development opportunities. Our ways of working We believe work is what we do, not just where we go. We work in a hybrid way, with a mix of office, home, and remote based working (Business need permitting). Our hybrid working arrangements support flexibility and collaboration, helping our teams to thrive. We are committed to equality, diversity and inclusion, providing opportunity and ambition for all, supporting and enabling our people to deliver the best possible services for our residents. Closing date: 5 pm, 6 January 2026 . Interview date: week commencing, 12 January 2026 . Market Forces Supplement is pending review. If you think you have what it takes to be successful in this Senior Planning Policy Officer role, even if you don t meet all the requirements, please apply. We would appreciate the opportunity to consider your application. This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts.
Blue Octopus Recruitment Ltd
Neighbourhood Officer
Blue Octopus Recruitment Ltd
Neighbourhood Officer Kent: Covering sites in Swale, Sittingbourne, and Sheerness Up to £37,000 plus paid business mileage Own Vehicle Required Looking to recruit a Neighbourhood Officer. As part of our commitment to improving customer service, Building Safety & improving neighbourhoods, we are looking to recruit a number of people into our newly created Neighbourhoods Officer roles click apply for full job details
Jan 04, 2026
Full time
Neighbourhood Officer Kent: Covering sites in Swale, Sittingbourne, and Sheerness Up to £37,000 plus paid business mileage Own Vehicle Required Looking to recruit a Neighbourhood Officer. As part of our commitment to improving customer service, Building Safety & improving neighbourhoods, we are looking to recruit a number of people into our newly created Neighbourhoods Officer roles click apply for full job details
Neighbourhood Officer
James Andrews Recruitment Solutions Cardiff, South Glamorgan
We're currently supporting a large Cardiff based Housing Association in their recruitment for a Housing Officer on a temporary contract until the end of March. The role is full-time, 37 hours per week, Monday-Friday, with flexible hybrid-working as per business need. The equivalent salary is around £33-34,000 as an hourly rate and a driver would be essential for this role click apply for full job details
Jan 04, 2026
Seasonal
We're currently supporting a large Cardiff based Housing Association in their recruitment for a Housing Officer on a temporary contract until the end of March. The role is full-time, 37 hours per week, Monday-Friday, with flexible hybrid-working as per business need. The equivalent salary is around £33-34,000 as an hourly rate and a driver would be essential for this role click apply for full job details
Weekend Security Officer
Career Choices Dewis Gyrfa Ltd Darwen, Lancashire
Pinnacle Group is seeking an experienced Weekend Security Officer to provide professional security services to our client, maintaining the security and safety of their premises and people by means of monitoring, patrolling and surveying the building and their assets. You will be joining Pinnacle Workplace SpecialistSecurity Teams at our prestigious business centrebased in Darwen BB3 Pinnacle Workplace delivers tailored facilities management solutions across cleaning, security, catering and specialist industrial services. With nearly 600 colleagues nationwide, the team supports clients in manufacturing, retail, education and office environments. Your role will involve monitoring premises, conducting regular patrols, responding to incidents, and maintaining detailed reports. You will need to be observant, reliable, and possess excellent communication skills. This is a Part Time Permanent Weekend Role x 16 hours workingSaturday & Sunday from 08:00 - 16:00 If you are committed to providing a secure environment and have a strong sense of responsibility, we would love to hear from you. Who we are Pinnacle Group is a market-leading national provider of housing, neighbourhood and workplace services. With over thirty years of experience, we deliver expert, place-based management and maintenance solutions that enhance the everyday lives of the communities we serve. We're a people-first organisation with a values-driven culture that has stood the test of time -reflected in the way we care for both our employees and our customers. Who we're looking for We're looking for someone who not only meets the key criteria below but also embraces our core values Trust, Respect, Involve, Challenge, and Deliver Excellence and is committed to earning and maintaining the confidence of our clients and communities. Key responsibilities will include: Monitoring Access control to the building by checking credentials, ensuring only authorised personnel can enter restricted areas, and keeping track of visitor logs. Have a visible presence by carrying out routine foot patrols, including locking and unlocking premises. Take accurate notes to complete reports, logbook entries and all relevant paperwork to a high standard including reporting in detail any incidents occurring whilst on duty. To carry out daily / weekly health & safety checks, includingFire alarm testing Key requirements will include : Valid SG/DS SIA Licence with First Aid essential Full 5-year UK checkable work history You will need to evidence your honesty and reliability, and always maintain a sense of pride in your professionalism in delivering excellent customer service. Our offer We believe that diversity makes us stronger. The more varied our workforce, the better we can understand, reflect, and meet the needs of the communities we serve. That's why we actively welcome applications from people of all backgrounds especially those who represent the communities we work with every day. As a colleague, you'll be part of an inclusive and supportive culture where you're encouraged to thrive. We're committed to helping you reach your full potential through continuous learning, development opportunities and career progression. In addition to statutory benefits such as sick pay, maternity/paternity leave, a pension scheme, and annual leave, we offer a wide range of additional benefits tailored to your role and business area, including: Flexible Working Arrangements Employee Assistance Programme Personal Development Plans Proud member of the Disability Confident employer scheme Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
Jan 04, 2026
Full time
Pinnacle Group is seeking an experienced Weekend Security Officer to provide professional security services to our client, maintaining the security and safety of their premises and people by means of monitoring, patrolling and surveying the building and their assets. You will be joining Pinnacle Workplace SpecialistSecurity Teams at our prestigious business centrebased in Darwen BB3 Pinnacle Workplace delivers tailored facilities management solutions across cleaning, security, catering and specialist industrial services. With nearly 600 colleagues nationwide, the team supports clients in manufacturing, retail, education and office environments. Your role will involve monitoring premises, conducting regular patrols, responding to incidents, and maintaining detailed reports. You will need to be observant, reliable, and possess excellent communication skills. This is a Part Time Permanent Weekend Role x 16 hours workingSaturday & Sunday from 08:00 - 16:00 If you are committed to providing a secure environment and have a strong sense of responsibility, we would love to hear from you. Who we are Pinnacle Group is a market-leading national provider of housing, neighbourhood and workplace services. With over thirty years of experience, we deliver expert, place-based management and maintenance solutions that enhance the everyday lives of the communities we serve. We're a people-first organisation with a values-driven culture that has stood the test of time -reflected in the way we care for both our employees and our customers. Who we're looking for We're looking for someone who not only meets the key criteria below but also embraces our core values Trust, Respect, Involve, Challenge, and Deliver Excellence and is committed to earning and maintaining the confidence of our clients and communities. Key responsibilities will include: Monitoring Access control to the building by checking credentials, ensuring only authorised personnel can enter restricted areas, and keeping track of visitor logs. Have a visible presence by carrying out routine foot patrols, including locking and unlocking premises. Take accurate notes to complete reports, logbook entries and all relevant paperwork to a high standard including reporting in detail any incidents occurring whilst on duty. To carry out daily / weekly health & safety checks, includingFire alarm testing Key requirements will include : Valid SG/DS SIA Licence with First Aid essential Full 5-year UK checkable work history You will need to evidence your honesty and reliability, and always maintain a sense of pride in your professionalism in delivering excellent customer service. Our offer We believe that diversity makes us stronger. The more varied our workforce, the better we can understand, reflect, and meet the needs of the communities we serve. That's why we actively welcome applications from people of all backgrounds especially those who represent the communities we work with every day. As a colleague, you'll be part of an inclusive and supportive culture where you're encouraged to thrive. We're committed to helping you reach your full potential through continuous learning, development opportunities and career progression. In addition to statutory benefits such as sick pay, maternity/paternity leave, a pension scheme, and annual leave, we offer a wide range of additional benefits tailored to your role and business area, including: Flexible Working Arrangements Employee Assistance Programme Personal Development Plans Proud member of the Disability Confident employer scheme Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
Neighbourhood Officer
James Andrews Recruitment Solutions Bournemouth, Dorset
Our client is currently recruiting for a Housing Officer on a 3-month temporary contract, home based with some travel required across Dorset, and with the potential to be extended. The position is due to start in the New Year on a full-time basis. The hourly rate is negotiable up to £23 per hour depending on experience click apply for full job details
Jan 03, 2026
Seasonal
Our client is currently recruiting for a Housing Officer on a 3-month temporary contract, home based with some travel required across Dorset, and with the potential to be extended. The position is due to start in the New Year on a full-time basis. The hourly rate is negotiable up to £23 per hour depending on experience click apply for full job details
carrington west
Tenancy Engagement & Enforcement Officer
carrington west
We are seeking an experienced Tenancy Engagement & Enforcement Officer to join a busy local authority team in Dorset. This role suits a confident housing professional with strong case management experience and ideally a CIH Level 3 qualification or above. We are looking for flexible, proactive staff who can respond effectively to challenging workloads and attend the office up to five days per week. A full driving licence, business insurance, and use of your own vehicle are essential. In this role, you will take the lead on complex tenancy enforcement cases, providing expert guidance, allocating work, and coaching colleagues to achieve positive outcomes. You will investigate serious tenancy breaches, prepare evidence, write witness statements, and may be required to attend court. You will support property compliance, ensure safe access for essential checks, and work closely with neighbourhood teams to resolve issues affecting residents' wellbeing. We are seeking someone with strong knowledge of tenancy enforcement legislation, excellent communication skills, and experience working collaboratively with partners to resolve complex or contentious cases. You will be organised, resilient, and able to make sound, evidence-based decisions in a fast-paced environment. A DBS check is required, and occasional out-of-hours work may be necessary. If you are committed to delivering high standards of customer care and making a positive difference in local communities, we would love to hear from you. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Jan 02, 2026
Contractor
We are seeking an experienced Tenancy Engagement & Enforcement Officer to join a busy local authority team in Dorset. This role suits a confident housing professional with strong case management experience and ideally a CIH Level 3 qualification or above. We are looking for flexible, proactive staff who can respond effectively to challenging workloads and attend the office up to five days per week. A full driving licence, business insurance, and use of your own vehicle are essential. In this role, you will take the lead on complex tenancy enforcement cases, providing expert guidance, allocating work, and coaching colleagues to achieve positive outcomes. You will investigate serious tenancy breaches, prepare evidence, write witness statements, and may be required to attend court. You will support property compliance, ensure safe access for essential checks, and work closely with neighbourhood teams to resolve issues affecting residents' wellbeing. We are seeking someone with strong knowledge of tenancy enforcement legislation, excellent communication skills, and experience working collaboratively with partners to resolve complex or contentious cases. You will be organised, resilient, and able to make sound, evidence-based decisions in a fast-paced environment. A DBS check is required, and occasional out-of-hours work may be necessary. If you are committed to delivering high standards of customer care and making a positive difference in local communities, we would love to hear from you. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Michael Page
Development Officer
Michael Page City, Manchester
This is an exciting opportunity for a Development Officer to contribute to the growth and success of construction projects within the not-for-profit sector. The role is based in Manchester and requires a detail-oriented professional to manage and oversee development initiatives effectively. Client Details Our partner is a respected housing association committed to building affordable homes and improving lives in South Manchester and surrounding areas. They combine financial strength with a strong community focus to create sustainable, inclusive neighbourhoods. Description Identify and appraise new development opportunities. Prepare proposals, financial appraisals, and board reports. Manage projects from inception to handover, ensuring quality and compliance. Collaborate with internal teams and external stakeholders. Monitor budgets, cashflow, and programme progress using Proval & Sequel tools. Ensure design standards meet internal and external requirements. Profile Experience in RP development, construction, or property. Strong organisational and financial planning skills. Excellent communication and IT skills (especially Excel). Ability to manage competing priorities and deliver under pressure. Full UK driving licence. Job Offer Competitive salary and benefits package. Opportunity to work on meaningful projects that shape communities. Professional development and career progression within a growing team
Jan 01, 2026
Full time
This is an exciting opportunity for a Development Officer to contribute to the growth and success of construction projects within the not-for-profit sector. The role is based in Manchester and requires a detail-oriented professional to manage and oversee development initiatives effectively. Client Details Our partner is a respected housing association committed to building affordable homes and improving lives in South Manchester and surrounding areas. They combine financial strength with a strong community focus to create sustainable, inclusive neighbourhoods. Description Identify and appraise new development opportunities. Prepare proposals, financial appraisals, and board reports. Manage projects from inception to handover, ensuring quality and compliance. Collaborate with internal teams and external stakeholders. Monitor budgets, cashflow, and programme progress using Proval & Sequel tools. Ensure design standards meet internal and external requirements. Profile Experience in RP development, construction, or property. Strong organisational and financial planning skills. Excellent communication and IT skills (especially Excel). Ability to manage competing priorities and deliver under pressure. Full UK driving licence. Job Offer Competitive salary and benefits package. Opportunity to work on meaningful projects that shape communities. Professional development and career progression within a growing team
Babergh and Mid Suffolk District Council
Principal Planning Policy Officer
Babergh and Mid Suffolk District Council Ipswich, Suffolk
Babergh and Mid Suffolk District Council are looking to recruit a Principal Planning Policy Officer to join our team based in Ipswich, Suffolk. You will join us on a full-time, permanent basis. The successful candidate will earn a competitive salary of £45,091 - £52,413 per annum (plus Market Supplement) (pro rata for part time). This role is open to full time, part time, and job share applications, all of which will be assessed equally. Join our team We are looking for a Principal Planning Policy Officer to join our Strategic Planning Team and lead on a variety of planning policy matters. If you share our values and motivation to make a difference for our residents, clients, and communities, we would love to hear from you. About the role Do you want to shape our communities and places in Babergh and Mid Suffolk for the better? An exciting role has become available in the team that delivers the Local Plan for our districts. The councils adopted the Babergh and Mid Suffolk Joint Local Plan Part 1 Development Plan Document in November 2023 and are currently undertaking a Joint Local Plan Review under the new plan-making system, which will plan ahead to 2045. The Joint Local Plan Review will seek to address the challenge of increasing housing and employment needs together with the delivery of the associated infrastructure, whilst preserving what is unique about the districts. We are looking for a collaborative and strategic-minded individual to play a key role in the formulation of planning policy, including: major and strategic site allocation managing external consultants on the development of evidence base and appraisal provide expert planning policy advice mentor members of the team. There will be the need to work collaboratively across the two councils in supporting the development of strategies including infrastructure, as well as working closely with councillors, neighbouring local authorities, Suffolk County Council, and other infrastructure providers. Engagement with the community and supporting the preparation of neighbourhood development plans are key aspects of the role. The post will support the delivery of the councils corporate objectives. About you We are seeking a motivated planner who has appropriate knowledge and experience of the spatial planning policy system with the ability to analyse, interpret and present evidence and information succinctly to a variety of audiences. You will: be educated to degree level in an appropriate discipline, with significant spatial planning policy experience, and membership of the Royal Town Planning Institute is desirable have a thorough knowledge of Local Government practice and procedures be able to procure and manage external consultants and have a good understanding of the plan-making process have effective communication skills and an ability to develop strong working relationships, together with project management and organisational skills have good IT skills and extensive experience with modern Microsoft products is expected. Now is an exciting time to join us, as we look to update and develop the software we use with innovative packages to present information in different ways. About us At Babergh and Mid Suffolk District Councils we are passionate about building communities that people want to live, work, visit and invest in. We serve around 200,000 residents across our two districts and are well known for our collaboration and partnership working across public, private and voluntary sectors. We believe that the heart of Suffolk is an incredibly special place to live and work, with: 60 conservation areas two National Landscapes many picturesque market towns. It is no surprise we are ranked among the top 50 places to live in the UK (United Kingdom). Benefits We offer a comprehensive benefits package, including: generous leave entitlement (26 days a year, rising to 31 days after 5 years) competitive Local Government Pension Scheme wellbeing Support and Employee Assistance Programs private Health Care Options electric Vehicle Salary Sacrifice Scheme paid volunteering days flexible and hybrid working arrangements (Business needs permitting) great learning and development opportunities. Our ways of working We believe work is what we do, not just where we go. We work in a hybrid way, with a mix of office, home, and remote based working (Business need permitting). Our hybrid working arrangements support flexibility and collaboration, helping our teams to thrive. We are committed to equality, diversity and inclusion, providing opportunity and ambition for all, supporting and enabling our people to deliver the best possible services for our residents. Closing date: 5pm, 6 January 2026. Interview date: week beginning 12 January 2026. If you think you have what it takes to be successful in this Principal Planning Policy Officer role, even if you don t meet all the requirements, please apply. We would appreciate the opportunity to consider your application. This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts.
Jan 01, 2026
Full time
Babergh and Mid Suffolk District Council are looking to recruit a Principal Planning Policy Officer to join our team based in Ipswich, Suffolk. You will join us on a full-time, permanent basis. The successful candidate will earn a competitive salary of £45,091 - £52,413 per annum (plus Market Supplement) (pro rata for part time). This role is open to full time, part time, and job share applications, all of which will be assessed equally. Join our team We are looking for a Principal Planning Policy Officer to join our Strategic Planning Team and lead on a variety of planning policy matters. If you share our values and motivation to make a difference for our residents, clients, and communities, we would love to hear from you. About the role Do you want to shape our communities and places in Babergh and Mid Suffolk for the better? An exciting role has become available in the team that delivers the Local Plan for our districts. The councils adopted the Babergh and Mid Suffolk Joint Local Plan Part 1 Development Plan Document in November 2023 and are currently undertaking a Joint Local Plan Review under the new plan-making system, which will plan ahead to 2045. The Joint Local Plan Review will seek to address the challenge of increasing housing and employment needs together with the delivery of the associated infrastructure, whilst preserving what is unique about the districts. We are looking for a collaborative and strategic-minded individual to play a key role in the formulation of planning policy, including: major and strategic site allocation managing external consultants on the development of evidence base and appraisal provide expert planning policy advice mentor members of the team. There will be the need to work collaboratively across the two councils in supporting the development of strategies including infrastructure, as well as working closely with councillors, neighbouring local authorities, Suffolk County Council, and other infrastructure providers. Engagement with the community and supporting the preparation of neighbourhood development plans are key aspects of the role. The post will support the delivery of the councils corporate objectives. About you We are seeking a motivated planner who has appropriate knowledge and experience of the spatial planning policy system with the ability to analyse, interpret and present evidence and information succinctly to a variety of audiences. You will: be educated to degree level in an appropriate discipline, with significant spatial planning policy experience, and membership of the Royal Town Planning Institute is desirable have a thorough knowledge of Local Government practice and procedures be able to procure and manage external consultants and have a good understanding of the plan-making process have effective communication skills and an ability to develop strong working relationships, together with project management and organisational skills have good IT skills and extensive experience with modern Microsoft products is expected. Now is an exciting time to join us, as we look to update and develop the software we use with innovative packages to present information in different ways. About us At Babergh and Mid Suffolk District Councils we are passionate about building communities that people want to live, work, visit and invest in. We serve around 200,000 residents across our two districts and are well known for our collaboration and partnership working across public, private and voluntary sectors. We believe that the heart of Suffolk is an incredibly special place to live and work, with: 60 conservation areas two National Landscapes many picturesque market towns. It is no surprise we are ranked among the top 50 places to live in the UK (United Kingdom). Benefits We offer a comprehensive benefits package, including: generous leave entitlement (26 days a year, rising to 31 days after 5 years) competitive Local Government Pension Scheme wellbeing Support and Employee Assistance Programs private Health Care Options electric Vehicle Salary Sacrifice Scheme paid volunteering days flexible and hybrid working arrangements (Business needs permitting) great learning and development opportunities. Our ways of working We believe work is what we do, not just where we go. We work in a hybrid way, with a mix of office, home, and remote based working (Business need permitting). Our hybrid working arrangements support flexibility and collaboration, helping our teams to thrive. We are committed to equality, diversity and inclusion, providing opportunity and ambition for all, supporting and enabling our people to deliver the best possible services for our residents. Closing date: 5pm, 6 January 2026. Interview date: week beginning 12 January 2026. If you think you have what it takes to be successful in this Principal Planning Policy Officer role, even if you don t meet all the requirements, please apply. We would appreciate the opportunity to consider your application. This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts.
Howells Solutions Limited
Resident Liaison Officer - Social Housing
Howells Solutions Limited Bletchley, Buckinghamshire
Resident Liaison Officer - Social Housing Planned Works Based in Milton Keynes Full time, Temp position - 5th January - March Hourly Rate: 17.20 We are working with a leading main contractor to find a successful and proactive Resident Liaison Officer to join their team delivering a planned works contract within Social Housing based in Milton Keynes. It will be your responsibility to develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a main contractor on similar projects is ideal. Key Responsibilities include: Working on planned maintenance projects Decent Homes programme experience Full clean driving licence with own vehicle Pre-entry visits and company inductions Collect tenancy agreement/approval forms Visiting tenants in their homes and advising them on when and what work is being carried out Act as the main point of contact and deal with any problems/queries that the tenant may have Contacting neighbourhood housing associations and establishing working relations with them Visiting properties that are being refurbished with potential tenants and advising them on completion dates Attending and chairing tenant forum meetings to advise tenants of works being carried out You will be working for a modern, forward-thinking business; that believes the strengths, skills and personalities of their people are the key to the group's success. Please apply online now, or call Meg from (phone number removed) for more information!
Jan 01, 2026
Seasonal
Resident Liaison Officer - Social Housing Planned Works Based in Milton Keynes Full time, Temp position - 5th January - March Hourly Rate: 17.20 We are working with a leading main contractor to find a successful and proactive Resident Liaison Officer to join their team delivering a planned works contract within Social Housing based in Milton Keynes. It will be your responsibility to develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a main contractor on similar projects is ideal. Key Responsibilities include: Working on planned maintenance projects Decent Homes programme experience Full clean driving licence with own vehicle Pre-entry visits and company inductions Collect tenancy agreement/approval forms Visiting tenants in their homes and advising them on when and what work is being carried out Act as the main point of contact and deal with any problems/queries that the tenant may have Contacting neighbourhood housing associations and establishing working relations with them Visiting properties that are being refurbished with potential tenants and advising them on completion dates Attending and chairing tenant forum meetings to advise tenants of works being carried out You will be working for a modern, forward-thinking business; that believes the strengths, skills and personalities of their people are the key to the group's success. Please apply online now, or call Meg from (phone number removed) for more information!
Howells Solutions Limited
Customer Liaison Officer
Howells Solutions Limited Brinsworth, Yorkshire
Resident Liaison Officer - Social Housing Planned Works Covering Rotherham, Doncaster and Hull Full time, temporary (4 weeks with the possibility to extend) 15.00 - 18.00 per hour (37.5 hour week) We are working with a leading main contractor to find a successful and proactive Resident Liaison Officer to join their team delivering planned works within Social Housing properties in the Rotherham, Doncaster and Hull areas. It will be your responsibility to develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a main contractor on similar projects is ideal but not required as training given on the job. Key Responsibilities include: Working on planned maintenance projects Decent Homes programme experience Full clean driving licence with own vehicle Pre-entry visits and company inductions Collect tenancy agreement/approval forms Visiting tenants in their homes and advising them on when and what work is being carried out Act as the main point of contact and deal with any problems/queries that the tenant may have Contacting neighbourhood housing associations and establishing working relations with them Visiting properties that are being refurbished with potential tenants and advising them on completion dates Attending and chairing tenant forum meetings to advise tenants of works being carried out You will be working for a modern, forward-thinking business; that believes the strengths, skills and personalities of their people are the key to the group's success. Please apply online now, or call Lucy on (phone number removed)!
Jan 01, 2026
Seasonal
Resident Liaison Officer - Social Housing Planned Works Covering Rotherham, Doncaster and Hull Full time, temporary (4 weeks with the possibility to extend) 15.00 - 18.00 per hour (37.5 hour week) We are working with a leading main contractor to find a successful and proactive Resident Liaison Officer to join their team delivering planned works within Social Housing properties in the Rotherham, Doncaster and Hull areas. It will be your responsibility to develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a main contractor on similar projects is ideal but not required as training given on the job. Key Responsibilities include: Working on planned maintenance projects Decent Homes programme experience Full clean driving licence with own vehicle Pre-entry visits and company inductions Collect tenancy agreement/approval forms Visiting tenants in their homes and advising them on when and what work is being carried out Act as the main point of contact and deal with any problems/queries that the tenant may have Contacting neighbourhood housing associations and establishing working relations with them Visiting properties that are being refurbished with potential tenants and advising them on completion dates Attending and chairing tenant forum meetings to advise tenants of works being carried out You will be working for a modern, forward-thinking business; that believes the strengths, skills and personalities of their people are the key to the group's success. Please apply online now, or call Lucy on (phone number removed)!
Development Officer
Michael Page (UK) City, Manchester
Be part of a growing development team delivering high-quality homes. Work on diverse projects from land acquisition to construction. About Our Client Our partner is a respected housing association committed to building affordable homes and improving lives in South Manchester and surrounding areas. They combine financial strength with a strong community focus to create sustainable, inclusive neighbourhoods. Job Description Identify and appraise new development opportunities. Prepare proposals, financial appraisals, and board reports. Manage projects from inception to handover, ensuring quality and compliance. Collaborate with internal teams and external stakeholders. Monitor budgets, cashflow, and programme progress using Proval & Sequel tools. Ensure design standards meet internal and external requirements. The Successful Applicant Experience in RP development, construction, or property. Strong organisational and financial planning skills. Excellent communication and IT skills (especially Excel). Ability to manage competing priorities and deliver under pressure. Full UK driving licence. What's on Offer Competitive salary and benefits package. Opportunity to work on meaningful projects that shape communities. Professional development and career progression within a growing team
Jan 01, 2026
Full time
Be part of a growing development team delivering high-quality homes. Work on diverse projects from land acquisition to construction. About Our Client Our partner is a respected housing association committed to building affordable homes and improving lives in South Manchester and surrounding areas. They combine financial strength with a strong community focus to create sustainable, inclusive neighbourhoods. Job Description Identify and appraise new development opportunities. Prepare proposals, financial appraisals, and board reports. Manage projects from inception to handover, ensuring quality and compliance. Collaborate with internal teams and external stakeholders. Monitor budgets, cashflow, and programme progress using Proval & Sequel tools. Ensure design standards meet internal and external requirements. The Successful Applicant Experience in RP development, construction, or property. Strong organisational and financial planning skills. Excellent communication and IT skills (especially Excel). Ability to manage competing priorities and deliver under pressure. Full UK driving licence. What's on Offer Competitive salary and benefits package. Opportunity to work on meaningful projects that shape communities. Professional development and career progression within a growing team
Police Admin Manager - Flexible, Data Driven Support
Sussex Police Guildford, Surrey
A regional police force is seeking an Administrative Support Officer at Guildford Police Station. This role involves providing effective administrative support to the Safer Neighbourhood Team. The ideal candidate will have strong customer service and IT skills, with experience in an administrative role. The role offers a competitive salary, benefits, and encourages flexible working to balance life and work. Join a team that values integrity, diversity, and community service.
Jan 01, 2026
Full time
A regional police force is seeking an Administrative Support Officer at Guildford Police Station. This role involves providing effective administrative support to the Safer Neighbourhood Team. The ideal candidate will have strong customer service and IT skills, with experience in an administrative role. The role offers a competitive salary, benefits, and encourages flexible working to balance life and work. Join a team that values integrity, diversity, and community service.
Office Manager
Sussex Police Guildford, Surrey
Division / Department - West Surrey Division Grade - Grade D Status - Full Time Contract Type - Permanent Salary Grade Range - £26,162 - £29,670 Working Hours - 36.0 Hours per Week Shift Allowance - No Politically Restricted - No Location - Guildford The starting salary for this role will usually be at the bottom of the salary range and will be pro-rata if the working hours are less than full time. Chief Constables' Message We really welcome your interest in joining our Police Force. It is a privilege to lead the teams in Surrey Police and Sussex Police who continuously work selflessly and tirelessly in order to keep people in our counties safe. We are looking for talented and inspirational people who put the needs of the public at the heart of everything that they do and who want to make a difference. If you feel you are that person then we want to hear from you. We wish you all the very best with your application. The Role & Key Responsibilities An opportunity has come available to provide an effective and efficient administrative support service to the Safer Neighbourhood Team and Neighbourhood Policing Team at Guildford Police Station. You will be expected to: Act as point of contact for teams and ensuring appropriate distribution of enquiries in timely manner to appropriate people. Key contact for external partners and external agencies. Manage effectively correspondence. Collate data and statistics on work of team to enable management to monitor performance. Research and interrogate force data and systems to support work of teams and highlight any risk. Carry out any administrative functions in relation to work of the teams including effective liaison with Learning team, IT and vehicle coordinators. Ensure sufficient stationary and office materials and effectively deal with defective equipment. Skills & Experience The skills and experience that any applicant will be expected to possess are; Previous experience in an administrative and/or customer service role. The ability to respond to routine correspondence without direct instruction, but able to exercise judgment regarding escalation. The ability to evidence a high standard of IT literacy and a proven ability to operate and interrogate compute systems proficiently (with experience using Microsoft Office products). The ability to become proficient in Surrey Police systems. Demonstrable experience collating statistics and budget information including the ability to produce clear, concise and accurate written letters and reports with this information. Good interpersonal and communication skills to deal confidently, courteously and efficiently with enquiries both internally and externally, demonstrating high levels of customer care and is able to effectively managing customer expectations. The ability to work as a team member with the competing demands and pressures that arise. To be able to work unsupervised in the absence of a line manager maintaining and prioritising own work, taking the initiative to resolve problems where they arise and make sound judgements and decisions at all times. The ability to be flexible and to be able to cope with and apply new procedures and working practices to assist with organisational and procedural changes. The ability to maintain a high level of integrity and be aware of the need for confidentiality and security of all operational material that will come into their possession some of which may be of a sensitive nature. Why Work With Us? Policing is an exciting 24/7 business and we all have commitments outside work. We're invested in supporting people to balance their life with work and we encourage flexible working. We are open to conversations about job shares and part time working. We encourage agile working, giving you the opportunity to manage your own diary and work wherever you give the best service to the public. This may include flexi-time and home working. We take pride in looking after our people and offer a variety of benefits; career progression contributory pension scheme (LGPS) generous annual leave allowance discounts for everyday spend on-site gyms and a range of sports clubs generous and supportive parental leave financial and mental wellbeing guidance and support discounted contributory healthcare scheme We are only as good as our people. It's important that our officers and staff can be themselves in the workplace and we know that as an organisation we'll grow from the variety of thinking, approach, and the skills that diversity brings; all of which help us to deliver a better policing service. We strive to ensure how we deliver our services, provide information and how we recruit is open and accessible to all. We have multiple staff support groups who help to improve our understanding of minority issues and ensure they are reflected in our work. We are proud members of Disability Confident, hold Race Equality Matters Trailblazer status, are a signatory of the Race at Work Charter and are aligned with the Armed Forces Covenant and the HeForShe movement. We are committed to being an anti racist police service. We promise to challenge injustice, ensure fairness and to uphold anti racist principles in both our organisation and our communities. For more information, you can read our full anti-racism statement here . We value the differences that people bring from all backgrounds and communities. Regardless of age, sex, ethnicity, sexual orientation, gender identity or gender expression, disability, social status, or religious belief, we would love to hear from you. Following submission of your application you will receive a confirmation email with a copy of your application attached. Occasionally emails from this address can fall into spam/junk folders so please ensure this is checked regularly. You may wish to consider adding to your address/contact list to ensure you receive all communications. This post is being advertised in parallel with Force redeployment processes. Any redeployees who are identified will be given preference. This may result in the post being withdrawn at any point during the recruitment process. Please note that not all jobs are available for internal candidates across both Forces, the current agreed recruitment principles are; vacancies in collaborated units are available to all officers and staff across both Forces vacancies in non collaborated units are only available to officers and staff within the Force with the vacancy unless it is advertised externally if the vacancy is advertised externally and an officer or member of staff from the other Force is successful it will result in a transfer of employment Surrey Police and Sussex Police Special Constables, Volunteers and Agency Staff (excluding self employed workers) covered under the Agency Worker Regulations (AWR) are eligible to apply for internal advertised posts.
Jan 01, 2026
Full time
Division / Department - West Surrey Division Grade - Grade D Status - Full Time Contract Type - Permanent Salary Grade Range - £26,162 - £29,670 Working Hours - 36.0 Hours per Week Shift Allowance - No Politically Restricted - No Location - Guildford The starting salary for this role will usually be at the bottom of the salary range and will be pro-rata if the working hours are less than full time. Chief Constables' Message We really welcome your interest in joining our Police Force. It is a privilege to lead the teams in Surrey Police and Sussex Police who continuously work selflessly and tirelessly in order to keep people in our counties safe. We are looking for talented and inspirational people who put the needs of the public at the heart of everything that they do and who want to make a difference. If you feel you are that person then we want to hear from you. We wish you all the very best with your application. The Role & Key Responsibilities An opportunity has come available to provide an effective and efficient administrative support service to the Safer Neighbourhood Team and Neighbourhood Policing Team at Guildford Police Station. You will be expected to: Act as point of contact for teams and ensuring appropriate distribution of enquiries in timely manner to appropriate people. Key contact for external partners and external agencies. Manage effectively correspondence. Collate data and statistics on work of team to enable management to monitor performance. Research and interrogate force data and systems to support work of teams and highlight any risk. Carry out any administrative functions in relation to work of the teams including effective liaison with Learning team, IT and vehicle coordinators. Ensure sufficient stationary and office materials and effectively deal with defective equipment. Skills & Experience The skills and experience that any applicant will be expected to possess are; Previous experience in an administrative and/or customer service role. The ability to respond to routine correspondence without direct instruction, but able to exercise judgment regarding escalation. The ability to evidence a high standard of IT literacy and a proven ability to operate and interrogate compute systems proficiently (with experience using Microsoft Office products). The ability to become proficient in Surrey Police systems. Demonstrable experience collating statistics and budget information including the ability to produce clear, concise and accurate written letters and reports with this information. Good interpersonal and communication skills to deal confidently, courteously and efficiently with enquiries both internally and externally, demonstrating high levels of customer care and is able to effectively managing customer expectations. The ability to work as a team member with the competing demands and pressures that arise. To be able to work unsupervised in the absence of a line manager maintaining and prioritising own work, taking the initiative to resolve problems where they arise and make sound judgements and decisions at all times. The ability to be flexible and to be able to cope with and apply new procedures and working practices to assist with organisational and procedural changes. The ability to maintain a high level of integrity and be aware of the need for confidentiality and security of all operational material that will come into their possession some of which may be of a sensitive nature. Why Work With Us? Policing is an exciting 24/7 business and we all have commitments outside work. We're invested in supporting people to balance their life with work and we encourage flexible working. We are open to conversations about job shares and part time working. We encourage agile working, giving you the opportunity to manage your own diary and work wherever you give the best service to the public. This may include flexi-time and home working. We take pride in looking after our people and offer a variety of benefits; career progression contributory pension scheme (LGPS) generous annual leave allowance discounts for everyday spend on-site gyms and a range of sports clubs generous and supportive parental leave financial and mental wellbeing guidance and support discounted contributory healthcare scheme We are only as good as our people. It's important that our officers and staff can be themselves in the workplace and we know that as an organisation we'll grow from the variety of thinking, approach, and the skills that diversity brings; all of which help us to deliver a better policing service. We strive to ensure how we deliver our services, provide information and how we recruit is open and accessible to all. We have multiple staff support groups who help to improve our understanding of minority issues and ensure they are reflected in our work. We are proud members of Disability Confident, hold Race Equality Matters Trailblazer status, are a signatory of the Race at Work Charter and are aligned with the Armed Forces Covenant and the HeForShe movement. We are committed to being an anti racist police service. We promise to challenge injustice, ensure fairness and to uphold anti racist principles in both our organisation and our communities. For more information, you can read our full anti-racism statement here . We value the differences that people bring from all backgrounds and communities. Regardless of age, sex, ethnicity, sexual orientation, gender identity or gender expression, disability, social status, or religious belief, we would love to hear from you. Following submission of your application you will receive a confirmation email with a copy of your application attached. Occasionally emails from this address can fall into spam/junk folders so please ensure this is checked regularly. You may wish to consider adding to your address/contact list to ensure you receive all communications. This post is being advertised in parallel with Force redeployment processes. Any redeployees who are identified will be given preference. This may result in the post being withdrawn at any point during the recruitment process. Please note that not all jobs are available for internal candidates across both Forces, the current agreed recruitment principles are; vacancies in collaborated units are available to all officers and staff across both Forces vacancies in non collaborated units are only available to officers and staff within the Force with the vacancy unless it is advertised externally if the vacancy is advertised externally and an officer or member of staff from the other Force is successful it will result in a transfer of employment Surrey Police and Sussex Police Special Constables, Volunteers and Agency Staff (excluding self employed workers) covered under the Agency Worker Regulations (AWR) are eligible to apply for internal advertised posts.
Bamford Contract Services Ltd
Collections Advisor
Bamford Contract Services Ltd Rochdale, Lancashire
Job Title: Collections Advisor Location: Customer & Communities Neighbourhoods Income Services Hours: 36.25 hours/week Contract: Fixed-term (until March) We re looking for a Collections Advisor to manage debt collection, payment arrangements, and financial support for tenants. If you're proactive, a strong communicator, and can handle sensitive financial matters, this role is for you. Collections Advisor Key Responsibilities: Debt Collection : Manage arrears, recharges, and sundry debts from tenants and former tenants. Customer Outreach : Make outbound calls to discuss payment plans and negotiate solutions. Data Management : Maintain accurate records in housing systems and financial databases. Team Support : Collaborate with Income Officers and Rent Accounting teams to ensure timely collections. Financial Support : Raise awareness of financial inclusion programs and refer to support services. Campaigns : Contribute to income collection projects and initiatives. Collections Advisor Requirements: Customer Service Experience , ideally in debt collection or a similar role. Strong Communication Skills for managing sensitive financial situations. Numeracy and accuracy in handling financial data. Problem-Solving Ability to assess situations and find effective solutions. Tech Skills : Proficient in Microsoft Office; experience with housing management systems is a plus. Collections Advisor Personal Qualities: Customer-Centered : Committed to delivering excellent service. Empathetic : Understanding of the financial challenges customers face. Adaptable : Comfortable with change and new challenges. Team-Oriented : Collaborative and able to work well with others. Qualifications: GCSE (Grade C or above) in Maths or equivalent. Please apply online for this Collections Advisor role To view more jobs from Bamford Contract Services, Find us on Facebook bamfordcs or follow us on Twitter bamfordcs.
Jan 01, 2026
Seasonal
Job Title: Collections Advisor Location: Customer & Communities Neighbourhoods Income Services Hours: 36.25 hours/week Contract: Fixed-term (until March) We re looking for a Collections Advisor to manage debt collection, payment arrangements, and financial support for tenants. If you're proactive, a strong communicator, and can handle sensitive financial matters, this role is for you. Collections Advisor Key Responsibilities: Debt Collection : Manage arrears, recharges, and sundry debts from tenants and former tenants. Customer Outreach : Make outbound calls to discuss payment plans and negotiate solutions. Data Management : Maintain accurate records in housing systems and financial databases. Team Support : Collaborate with Income Officers and Rent Accounting teams to ensure timely collections. Financial Support : Raise awareness of financial inclusion programs and refer to support services. Campaigns : Contribute to income collection projects and initiatives. Collections Advisor Requirements: Customer Service Experience , ideally in debt collection or a similar role. Strong Communication Skills for managing sensitive financial situations. Numeracy and accuracy in handling financial data. Problem-Solving Ability to assess situations and find effective solutions. Tech Skills : Proficient in Microsoft Office; experience with housing management systems is a plus. Collections Advisor Personal Qualities: Customer-Centered : Committed to delivering excellent service. Empathetic : Understanding of the financial challenges customers face. Adaptable : Comfortable with change and new challenges. Team-Oriented : Collaborative and able to work well with others. Qualifications: GCSE (Grade C or above) in Maths or equivalent. Please apply online for this Collections Advisor role To view more jobs from Bamford Contract Services, Find us on Facebook bamfordcs or follow us on Twitter bamfordcs.
Heart of Worcestershire College
Wellbeing and Safeguarding Officer
Heart of Worcestershire College Bromsgrove, Worcestershire
Job Title: Wellbeing and Safeguarding Officer Closing Date: 05/01/:59 Pay Up to £16,356 depending on experience and qualifications Hours: 25 Hours x 40 Weeks Type: Part Time Please note: HoW College reserves the right to extend the advertising period for this vacancy or close the vacancy early in line with volume of applicants. What we are looking for To become a Wellbeing and Safeguarding Officer in our Specialist Learning Support department, we need someone who is experienced in supporting learners on a 1:1 basis and can motivate learners. The successful candidate will have the chance to acquire new skills and develop their abilities in a wide range of activities. We have a variety of students from the surrounding area, we are a welcoming and inclusive community that champions diversity and equality across our college. Our departments collaborate to establish and uphold the inclusive HoW culture, we keep this in mind as we manage interactions with the public, fellow employees, and nearby schools. Although this position is centred at our Bromsgrove campus, all applicants must be prepared to travel to our other campuses or surrounding areas as required. What you'll be doing To find a more detailed list of your day to day responsibilities, please refer to the key roles and accountabilities section on our Job Description. In summary, as someone who has experience of working with and supporting a range of client groups, you will support in many aspects. To name a few: To provide high quality and responsive health, welfare and safeguarding services for all students. To support College attendance, retention and achievement strategies by providing high quality pro active welfare and wellbeing support to individual students and groups. To work directly with college departments to ensure learners are fully supported, with any barriers to learning dealt with promptly and effectively. About us Heart of Worcestershire College, the county's largest further education institution, offers a diverse range of academic, vocational, and community courses throughout its campuses. In all we do, our principles of diversity, integrity, partnership, and trust come through, enabling us to offer timely and knowledgeable services both within and outside of our immediate neighbourhood. By 2030, we also intend to be 90% green! Our goal is to advance, innovate, and inspire. We're looking for people who want to come along for the journey because our growth will be your growth. The perks Confidential Employee Assistance Programme (available 24/7, 365 days a year); giving access to free confidential counselling Regular Continuing Professional Development Opportunity to gain further qualifications and enhance professional development through our Awards process Agile and Flexible working (Dependent upon role) Employee discounts & benefits package including high street and travel discounts Fantastic progression opportunities A mentor to support you in your new role Cycle to Work Scheme Free onsite parking (Certain Campuses only) Opportunities of volunteering within local community and charities Bit more info All successful applicants will be required to complete and pay for a Disclosure & Barring Service check. Along with online verification to ensure the safety of our pupils. Job Description Aims and Purpose of the Post To provide high quality and responsive health, welfare and safeguarding services for all students. To support College attendance, retention and achievement strategies by providing high quality pro active welfare and wellbeing support to individual students and groups. To work directly with college departments to ensure learners are fully supported, with any barriers to learning dealt with promptly and effectively. To liaise with external agencies to ensure students receive the best possible support in order for them to achieve to their full potential. Contribute to and co ordinate specialist support where required, including attending Looked After Children reviews, Personal Education Plans, Strategy Meetings and Child in Need plans. To assist the Head of Student Support and Wellbeing in the delivery of support services across College. Main Duties and Responsibilities To act as the first response Safeguarding contact, operating rapid response to all safeguarding concerns and maintaining effective cover across the college. To maintain and record accurate information using the appropriate college systems i.e. ProMonitor, UnitE etc. To assist in the promotion and raising awareness of safeguarding, prevent and wellbeing support and procedures for students. To liaise with outside agencies as appropriate in the protection of vulnerable young people and adults and promote and maintain links with network agencies. To carry out thorough risk assessments and checks on any learners who disclose criminal convictions. To create safety plans, where appropriate, for students. To provide initial support and advice to individuals identified as being "at risk". To provide, on a one to one and group basis, high quality wellbeing themed interventions that encourage learners to engage to support future success and progression. To measure the impact of support to evaluate effectiveness, inform continual development and target student issues. To understand barriers to learning and support learners to overcome these by developing innovative practice and delivering a consistently outstanding service. To maintain accurate records of all interventions and student information on the safeguarding database. To manage a flexible caseload of students, prioritising those with complex needs and safeguarding concerns. To be a key member of the College Safeguarding Team. To attend regular caseload reviews to ensure student needs are being met. To assist in activities such as recruitment events, enrolment activities and assessment of support needs. To produce statistics to regularly evaluate the impact of services, improve service standards and contribute to the College's quality processes. To actively publicise support services to all students and staff. To undertake duties as a First Aider, Fire Marshal General Duties and Responsibilities To commit to the safeguarding and promotion of the welfare of children, young people and vulnerable adults. To take direct responsibility for own continuous professional development. To participate in the College's Performance Management Scheme. To undertake such other duties as are commensurate with the grade and purpose of the post. To comply with the requirements of the Health and Safety at Work Regulations. To take reasonable care for the health and safety of him/herself and for others affected by his/her work and to co operate with the employer in ensuring that the Health and Safety responsibilities are carried out. To comply with the requirements of College Equality and Diversity policy. Conditions of Service The appointment is subject to the Conditions of Service for Business Support Staff. All successful applicants will undergo the following checks: Enhanced DBS 2 x References, one of which must be your current or most recent employer Qualification validation check Medical check Salary The salary range for this post is from £24,675 - £26,821 per annum pro rata. Your starting salary will be dependent upon your qualifications and experience. Once you have successfully passed your probationary period, your salary will increase within the salary band on an annual incremental basis, until you reach the top of the salary scale. Hours of Work The hours of work will be based on 25 hours per week x 40 weeks (term time only). Annual Leave As this is a term time only appointment you will receive a payment in lieu of holiday which is in addition to your salary. You will also be paid for any Statutory Bank Holidays and concessionary days, which fall within your working week. Pension Scheme The College operates an occupational pension scheme, namely the 'Local Government Pension Scheme'. Probationary Period All newly appointed staff have to serve a 6 month probationary period. During the probationary period you will have to attend the corporate staff induction day, a Teaching and Learning Induction session if you deliver learning and additional mandatory courses on: Equality & Diversity session, Prevent, Safeguarding Training session and Health & safety training session. Failure to attend these will prevent you from successfully completing your probation. First Aid & Fire Marshal As defined in the person specification of the job description, those staff with these responsibilities are required to undertake first aid and or fire marshal duties across the College, when called upon to do so. Staff must ensure they are up to date with the relevant training. References Please note that without 2 satisfactory references being received before the end of the probationary period, new staff will not be able to successfully pass their probation. Location The successful applicant will be based at Bromsgrove but may be required to work across all campuses. Medical The successful applicant will be required to satisfy the Medical Officer as to his/her fitness to carry out the duties of the post. . click apply for full job details
Jan 01, 2026
Full time
Job Title: Wellbeing and Safeguarding Officer Closing Date: 05/01/:59 Pay Up to £16,356 depending on experience and qualifications Hours: 25 Hours x 40 Weeks Type: Part Time Please note: HoW College reserves the right to extend the advertising period for this vacancy or close the vacancy early in line with volume of applicants. What we are looking for To become a Wellbeing and Safeguarding Officer in our Specialist Learning Support department, we need someone who is experienced in supporting learners on a 1:1 basis and can motivate learners. The successful candidate will have the chance to acquire new skills and develop their abilities in a wide range of activities. We have a variety of students from the surrounding area, we are a welcoming and inclusive community that champions diversity and equality across our college. Our departments collaborate to establish and uphold the inclusive HoW culture, we keep this in mind as we manage interactions with the public, fellow employees, and nearby schools. Although this position is centred at our Bromsgrove campus, all applicants must be prepared to travel to our other campuses or surrounding areas as required. What you'll be doing To find a more detailed list of your day to day responsibilities, please refer to the key roles and accountabilities section on our Job Description. In summary, as someone who has experience of working with and supporting a range of client groups, you will support in many aspects. To name a few: To provide high quality and responsive health, welfare and safeguarding services for all students. To support College attendance, retention and achievement strategies by providing high quality pro active welfare and wellbeing support to individual students and groups. To work directly with college departments to ensure learners are fully supported, with any barriers to learning dealt with promptly and effectively. About us Heart of Worcestershire College, the county's largest further education institution, offers a diverse range of academic, vocational, and community courses throughout its campuses. In all we do, our principles of diversity, integrity, partnership, and trust come through, enabling us to offer timely and knowledgeable services both within and outside of our immediate neighbourhood. By 2030, we also intend to be 90% green! Our goal is to advance, innovate, and inspire. We're looking for people who want to come along for the journey because our growth will be your growth. The perks Confidential Employee Assistance Programme (available 24/7, 365 days a year); giving access to free confidential counselling Regular Continuing Professional Development Opportunity to gain further qualifications and enhance professional development through our Awards process Agile and Flexible working (Dependent upon role) Employee discounts & benefits package including high street and travel discounts Fantastic progression opportunities A mentor to support you in your new role Cycle to Work Scheme Free onsite parking (Certain Campuses only) Opportunities of volunteering within local community and charities Bit more info All successful applicants will be required to complete and pay for a Disclosure & Barring Service check. Along with online verification to ensure the safety of our pupils. Job Description Aims and Purpose of the Post To provide high quality and responsive health, welfare and safeguarding services for all students. To support College attendance, retention and achievement strategies by providing high quality pro active welfare and wellbeing support to individual students and groups. To work directly with college departments to ensure learners are fully supported, with any barriers to learning dealt with promptly and effectively. To liaise with external agencies to ensure students receive the best possible support in order for them to achieve to their full potential. Contribute to and co ordinate specialist support where required, including attending Looked After Children reviews, Personal Education Plans, Strategy Meetings and Child in Need plans. To assist the Head of Student Support and Wellbeing in the delivery of support services across College. Main Duties and Responsibilities To act as the first response Safeguarding contact, operating rapid response to all safeguarding concerns and maintaining effective cover across the college. To maintain and record accurate information using the appropriate college systems i.e. ProMonitor, UnitE etc. To assist in the promotion and raising awareness of safeguarding, prevent and wellbeing support and procedures for students. To liaise with outside agencies as appropriate in the protection of vulnerable young people and adults and promote and maintain links with network agencies. To carry out thorough risk assessments and checks on any learners who disclose criminal convictions. To create safety plans, where appropriate, for students. To provide initial support and advice to individuals identified as being "at risk". To provide, on a one to one and group basis, high quality wellbeing themed interventions that encourage learners to engage to support future success and progression. To measure the impact of support to evaluate effectiveness, inform continual development and target student issues. To understand barriers to learning and support learners to overcome these by developing innovative practice and delivering a consistently outstanding service. To maintain accurate records of all interventions and student information on the safeguarding database. To manage a flexible caseload of students, prioritising those with complex needs and safeguarding concerns. To be a key member of the College Safeguarding Team. To attend regular caseload reviews to ensure student needs are being met. To assist in activities such as recruitment events, enrolment activities and assessment of support needs. To produce statistics to regularly evaluate the impact of services, improve service standards and contribute to the College's quality processes. To actively publicise support services to all students and staff. To undertake duties as a First Aider, Fire Marshal General Duties and Responsibilities To commit to the safeguarding and promotion of the welfare of children, young people and vulnerable adults. To take direct responsibility for own continuous professional development. To participate in the College's Performance Management Scheme. To undertake such other duties as are commensurate with the grade and purpose of the post. To comply with the requirements of the Health and Safety at Work Regulations. To take reasonable care for the health and safety of him/herself and for others affected by his/her work and to co operate with the employer in ensuring that the Health and Safety responsibilities are carried out. To comply with the requirements of College Equality and Diversity policy. Conditions of Service The appointment is subject to the Conditions of Service for Business Support Staff. All successful applicants will undergo the following checks: Enhanced DBS 2 x References, one of which must be your current or most recent employer Qualification validation check Medical check Salary The salary range for this post is from £24,675 - £26,821 per annum pro rata. Your starting salary will be dependent upon your qualifications and experience. Once you have successfully passed your probationary period, your salary will increase within the salary band on an annual incremental basis, until you reach the top of the salary scale. Hours of Work The hours of work will be based on 25 hours per week x 40 weeks (term time only). Annual Leave As this is a term time only appointment you will receive a payment in lieu of holiday which is in addition to your salary. You will also be paid for any Statutory Bank Holidays and concessionary days, which fall within your working week. Pension Scheme The College operates an occupational pension scheme, namely the 'Local Government Pension Scheme'. Probationary Period All newly appointed staff have to serve a 6 month probationary period. During the probationary period you will have to attend the corporate staff induction day, a Teaching and Learning Induction session if you deliver learning and additional mandatory courses on: Equality & Diversity session, Prevent, Safeguarding Training session and Health & safety training session. Failure to attend these will prevent you from successfully completing your probation. First Aid & Fire Marshal As defined in the person specification of the job description, those staff with these responsibilities are required to undertake first aid and or fire marshal duties across the College, when called upon to do so. Staff must ensure they are up to date with the relevant training. References Please note that without 2 satisfactory references being received before the end of the probationary period, new staff will not be able to successfully pass their probation. Location The successful applicant will be based at Bromsgrove but may be required to work across all campuses. Medical The successful applicant will be required to satisfy the Medical Officer as to his/her fitness to carry out the duties of the post. . click apply for full job details
LONDON BOROUGH OF LAMBETH-6
Neighbourhood Housing Officer
LONDON BOROUGH OF LAMBETH-6
Neighbourhood Housing Officer SO2: Starting salary £42,912 pa rising in annual increments to £44,235 per annum incl LW. About Us: Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North, we are proud to be the 9th largest borough in London. Our diversity is our strength, with more than 130 languages spoken, making Lambeth the home of the Windrush generation, London's largest LGBTQ+ community, and a thriving Portuguese-speaking community. It is an exciting time to join Lambeth Council, we have bold ambitions for the future of Lambeth's communities and residents through our Lambeth 2030 Plan 'Our Future, Our Lambeth. With exceptional schools, lush green spaces including Brockwell Park, cultural gems like the Black Cultural Archives, and world-renowned institutions such as St Thomas's Hospital, Lambeth offers an enriching and dynamic environment. Please have a look at our dedicated One Lambeth Values and Behaviours page. About the Role: Lambeth Housing Services is in need of a dynamic, ambitious Neighbourhood Housing Officer to deliver high quality Housing Management Services in the North of the Borough. The team consists of a Neighbourhood Housing Manager, two Senior Neighbourhood Housing Officers, and eight Neighbourhood Housing Officers The team is responsible for: Tenancy and estate management Investigating nuisance and anti-social behaviour Resident engagement Delivering excellent customer care We are seeking an experienced Neighbourhood Housing Officer to deliver an integrated generic housing service to tenants and leasehold customers. You will work closely with other teams to achieve sustainable tenancies and communities as well as raising the level of customer satisfaction. You will provide a proactive and customer focused housing management service across a designated patch and ensure that Lambeth fulfils its legal and contractual obligations to tenants and leaseholders. You will be a regular and visible presence on estates; ensure estates are safe and well maintained and provide advice, information and reports on any housing management matter Successful candidates will be asked to apply for an Enhanced/Standard/Basic Certificate from the Disclosure and Barring Service (DBS). Further information about the DBS can be found at Contact Information: For an informal discussion about the role, please contact Christine Biggs at and Samantha Stewart (). How to Apply: To be considered for interview, your CV and supporting statement will clearly evidence how you meet the shortlisting criteria on the personal specification marked "A" for application: Job Description and Person Specification We operate an anonymised application process, so be sure to remove personal details when uploading your CV or personal statement. Recruitment Timelines: Advert close date: 11:59pm on Sunday 11 January 2026. Shortlisting: 12 & 13 January 2026. Interviews: Week commencing 19 January 2026. Please cleck here to view: Lambeth Staff Benefits You will be required to undertake a Cifas check. Further information about Cifas can be found here Cifas At Lambeth, we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion, a Living Wage Employer, and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role. For a full list of our accreditations, please click here . We actively support applications from Lambeth Care Leavers.
Jan 01, 2026
Full time
Neighbourhood Housing Officer SO2: Starting salary £42,912 pa rising in annual increments to £44,235 per annum incl LW. About Us: Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North, we are proud to be the 9th largest borough in London. Our diversity is our strength, with more than 130 languages spoken, making Lambeth the home of the Windrush generation, London's largest LGBTQ+ community, and a thriving Portuguese-speaking community. It is an exciting time to join Lambeth Council, we have bold ambitions for the future of Lambeth's communities and residents through our Lambeth 2030 Plan 'Our Future, Our Lambeth. With exceptional schools, lush green spaces including Brockwell Park, cultural gems like the Black Cultural Archives, and world-renowned institutions such as St Thomas's Hospital, Lambeth offers an enriching and dynamic environment. Please have a look at our dedicated One Lambeth Values and Behaviours page. About the Role: Lambeth Housing Services is in need of a dynamic, ambitious Neighbourhood Housing Officer to deliver high quality Housing Management Services in the North of the Borough. The team consists of a Neighbourhood Housing Manager, two Senior Neighbourhood Housing Officers, and eight Neighbourhood Housing Officers The team is responsible for: Tenancy and estate management Investigating nuisance and anti-social behaviour Resident engagement Delivering excellent customer care We are seeking an experienced Neighbourhood Housing Officer to deliver an integrated generic housing service to tenants and leasehold customers. You will work closely with other teams to achieve sustainable tenancies and communities as well as raising the level of customer satisfaction. You will provide a proactive and customer focused housing management service across a designated patch and ensure that Lambeth fulfils its legal and contractual obligations to tenants and leaseholders. You will be a regular and visible presence on estates; ensure estates are safe and well maintained and provide advice, information and reports on any housing management matter Successful candidates will be asked to apply for an Enhanced/Standard/Basic Certificate from the Disclosure and Barring Service (DBS). Further information about the DBS can be found at Contact Information: For an informal discussion about the role, please contact Christine Biggs at and Samantha Stewart (). How to Apply: To be considered for interview, your CV and supporting statement will clearly evidence how you meet the shortlisting criteria on the personal specification marked "A" for application: Job Description and Person Specification We operate an anonymised application process, so be sure to remove personal details when uploading your CV or personal statement. Recruitment Timelines: Advert close date: 11:59pm on Sunday 11 January 2026. Shortlisting: 12 & 13 January 2026. Interviews: Week commencing 19 January 2026. Please cleck here to view: Lambeth Staff Benefits You will be required to undertake a Cifas check. Further information about Cifas can be found here Cifas At Lambeth, we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion, a Living Wage Employer, and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role. For a full list of our accreditations, please click here . We actively support applications from Lambeth Care Leavers.
Paradigm Housing
Income Neighbourhood Officer
Paradigm Housing Letchworth Garden City, Hertfordshire
We are looking for a Neighbourhood Officer in our Income Team to proactively manage and recover recharge arrears owed by tenants and former tenants. This includes charges for repairs, property damage, and other non-rent related costs. Are you ready to be part of something special? Welcome to Settle, where our brand-new 2030 strategy marks the start of an exciting journey click apply for full job details
Dec 31, 2025
Full time
We are looking for a Neighbourhood Officer in our Income Team to proactively manage and recover recharge arrears owed by tenants and former tenants. This includes charges for repairs, property damage, and other non-rent related costs. Are you ready to be part of something special? Welcome to Settle, where our brand-new 2030 strategy marks the start of an exciting journey click apply for full job details

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