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personalise marketing, including social media features. Assistant Store Manager page is loaded Assistant Store Managerlocations: Southamptontime type: Full timeposted on: Posted Todaytime left to apply: End Date: February 28, 2026 (30+ days left to apply)job requisition id: Job Description Core Responsibilities:• Collaborate with the Store Manager to deliver results by prioritizing time and effort, going beyond goals set by others, and finding motivation in raising store performance to the maximum • Cultivate a positive team environment that promotes a safe and fun atmosphere • Maintain merchandising standards to meet and exceed planned sales and Key Performance Indicators • Help recruit, coach and develop to ensure a productive and collaborative team• Typically Associate Store Manager at a Yellow StoreApplications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.Here is what you can expect: Family Care Leave - We offer enhanced paid leave options for those important times. Insurances - All colleagues are covered by our life and disability insurance which provides protection and peace of mind. Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity. Colleague Discount - We know you'll love to build, so from day 1 you will qualify for our generous colleague discount. Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme. Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.The LEGO Group is fully committed to Children's Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.Thank you for sharing our global commitment to Children's Rights.Just imagine building your dream career.Then make it real. Join the LEGO team today. (blob:)0:00 / 1:18Children are our role models. Their curiosity, creativity and imagination inspire everything we do. Our founder Ole Kirk Kristiansen made his first wooden toy in 1932. He persevered against the odds until his business was a success. Constantly innovating, never compromising. Building, rebuilding, and striving for the best. It is this resilience and permanent sense of renewal that drives us forward. We are never still. We will always be creating, inventing, andhaving fun. Build your career brick by brick and play your part in continuing our mission to "inspire and develop the builders of tomorrow".

Our Horticulture Managers play an essential role in delivering customer experience across our stores - driving sales, promoting customer loyalty, providing excellent plant advice and maintaining department standards, whilst working alongside the general manager to set a standard within our flagship department. Responsibilities Oversee the horticulture department operations to maximise profitable sales and growth, whilst creating a unique customer focused environment Providing expert advice and guidance in relation to plant care, maintenance and core gardening products Sparking your team's passion for delivering the best in-store experience possible by creating a brilliant customer journey and experience Working closely with our central support teams, maintaining excellent communication to improve our business Ensuring all health & safety regulations are carried out across the store, whilst caring for employee and customer welfare As a member of the senior management team, you will also have duty manager responsibilities including key holder duties Who we are looking for You'll bring horticultural expertise with experience of retail management Commercial awareness and understanding of budgets, profitability from driving sales and improved ways of working Ability to identify training needs. You'll be effectively coaching and training all levels ensuring our teams are delivering a first-class customer experience and safe centre environment Adaptability. You'll act quickly and enthusiastically to changing priorities, workload and new regulations or requirements Positively managing change, you'll lead the team through each season with care and motivation to deliver the best Can demonstrate our values at all times - we're one team, getting better everyday. We bring a smile. We live and breathe gardens. We make it work for our customers. What we offer Generous annual leave entitlement. Use your holidays when you want with limited statutory days off required Treat yourself with generous uncapped discount across our stores with 50% off in our Restaurants, 25% off in the Garden Centre and 10% off in our food halls Access to Stream - support your financial wellbeing, with ability to access earnings ahead of pay day, save for the future and financial advice Access to Retail Trust - seek confidential support, access to a virtual GP, free counselling service and discounted retail rewards with our employee wellbeing platform Access to Dobbies Academy - continue your development with our eLearning platform and development programmes Thriving culture; the Dobbies team are passionate, diverse and committed to making it work for our customers About us At Dobbies, we're proud to have a history dating back to 1865. We were founded by James Dobbie and are the only garden centre retailer to have stores in every nation across the UK. Our passion and joy for gardens and plants is what makes us special. In our stores, we showcase this through own brand and branded products, concession partners and services. We champion garden living all-year-round. Many of our stores feature a restaurant or coffee shop, where customers can enjoy refreshments or meals in a relaxed and welcoming environment. We offer a calendar of events and experiences that bring people and communities together, and we have a national charity partner that both our colleagues and customers raise money for. We're committed to being a great place to work. We're one team and we encourage our colleagues to be the best version of themselves, every day; to share their wins and celebrate success. Together, we make it work for our customers.

National Account ManagCambridge, England, United KingdomJob LocationCambridge, England, United KingdomAt Corteva Agriscience, with over 21,000 team members from 130 countries, innovating in 140 world class R&D facilities we grow what matters by playing a critical role in feeding the world and enabling farmers to produce crops in ways that are sustainable for their families, their land, and the broader environment.Corteva Agriscience UK has an exciting opportunity for a National Account Manager .The National Account Manager will have responsibility over two or more National Accounts, for which he or she will: Drive sales growth and identify opportunities to expand market share with key agricultural business partners. Serve as the primary point of contact for assigned accounts, ensuring seamless communication and support. Build and maintain long-term strategic relationships with agribusiness stakeholders and partners. Provide timely delivery of contractual terms, pricing details, and accurate forecasts to partners. Gather and communicate customer insights, market trends, and product demand to the commercial team to support forecasting and planning. Develop, monitor, and update customer account plans, ensuring alignment with seasonal cycles. Manage product launches, trials, and technical projects within customer accounts. Identify opportunities to grow business with the existing portfolio. Coordinate closely with technical agronomy teams to deliver consistent messaging and technical support. Collaborate with the broader sales team to achieve country financial targets and strategic objectives. Maintain and regularly update Key Account Plans to reflect evolving market conditions and customer needs. Qualifications & Skills Bachelor's degree in Agronomy, Agricultural Science, or a related field. Previous experience within the agrisciences industry. 3-5 years of proven success as a Key Account Manager or similar role, with measurable achievements in revenue growth, profitability, and customer satisfaction. Solid understanding of crop production systems, input markets, and agronomic practices. Experience in sales forecasting, target setting, and account planning. Strong teamwork and collaboration skills. Results-driven with excellent communication and negotiation skills. Ability to influence and build trust with technical and commercial stakeholders. Valid driver's license and a responsible driving record; willingness to travel extensively within assigned territory To know more about Corteva please watch this video:Talent Acquisition at Corteva uses technology by Eightfold AI. This technology employs artificial intelligence to assist in predicting the degree of match between you and our job positions. This tool is a matching model based on factors such as the skills specified in the job description for which you have applied. While this technology may be considered an automated employment decision tool under New York City law, we do not make the decision about your application solely based on the model output. All of our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. More information about this tool can be found , and you may check the results of an independent bias audit summary of this tool . You may e-mail to request additional information about the Eightfold AI technology and how our recruiters make decisions about applications. If you submit your resume or any information to the Careers Site or join the Corteva Talent Network it will be processed using the Eightfold technology. You may choose to instead apply to an open position using this in which case your application will be solely reviewed by a person. I have read and understand the , which explains how my personal information is processed. I understand my privacy choices and agree to Corteva processing my personal information, including sensitive personal information, as described in the Privacy Notice. I understand that Corteva may also exchange personal information with third parties as described in the Privacy Notice.

Senior Account Manager - Banking & Strategic Clients The Money Movement Solutions team (MMS) at Visa works on designing, managing, and growing products and solutions for moving money using Visa's networks e.g. Visa Direct, Currency Cloud and B2B Connect. These products and services are typically aimed at commercial entities, including banks, fintechs, remitters, marketplaces, and other organizations. These capabilities support collections, multi-currency accounts, disbursements of P2P and B2B funds. MMS spans across different dimensions of money movement including cross-border transactions, disbursements, money transfers, and more. What we expect of you, day to day. Role Overall: Support the MMS business to be the growth engine for Visa, by driving business growth at 35%+ p.a. over the next 3-5+ years Contribute to building a new business line for Visa from commercial perspective by entering money movement space where Visa has not previously played (e.g., Transaction banking, Cash management, Remittance infrastructure, Asset management, etc), and diversify Visa's business from the core consumer payments into global cross-border consumer and business payment flows and multi-currency solutions Contribute to development of Strategy and Commercial plans for MMS EU Revenue: Driving revenue and partnerships growth across a portfolio of MMS clients in cluster, throughout the entire customer life cycle Fully accountable for the net revenue target attainment, retention of existing clients and volumes Impact: Execute on signed deals to bring revenue in a timely manner in line with the business plan Execute on contracted activities with client, eg marketing plans, business development Optimise customer performance by working with enabling functions, incl Marketing, CS, Data analytics, VCA, Ecosystem Readiness, Product, etc. Mine for adoption opportunities within existing contractual agreements & commitments (e.g, new routes, winning additional wallet share, new use-case, etc) Set customers up positively for contract renewals and upsells Growth: Drive continuous growth of the managed clients, beyond existing contract, Identifying opportunities for X-selling, Up- selling new MMS products and driving their adoption, as well identifying other business opportunities for VISA Inc. (issuing, etc) to expand the partnerships Client Engagement: Build long-term relationships with customers, key stakeholders and partners to ensure we have the necessary understanding of the client's business and strategy and work across internal Visa and Visa Direct stakeholders to support and/or accelerate deliverables Develop Account plans and monthly/quarterly reviews, provide comprehensive, insightful review of client's program performance identifying opportunities to drive growth, lead regular review and opportunity solving sessions with the cross functional teams and help problem solve when client programs are stalled, or transaction volume has plateaued, management reporting Turn our customers into Advocates (pilots, case studies, webinars, podcasts, referrals) This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. Background & Qualifications Background of client/partnerships management, sales, and or business development preferably at a global or multi-market level, including disciplined and structured client management to achieve revenue growth, proven track record for successfully selling multi-million contracts Prior experience in cross-border business payments development is preferred Work experience across multiple European markets is preferred Second language is a plus Competencies Customer-minded: strong focus on client satisfaction Self-starter with a bias toward action and getting things done, operating with an owner mindset Excellent problem-solver with a strong focus on delivering for clients. Thriving on working through and solving complex problems, overcoming setbacks, quickly learn and adapt to new situations and creatively finding winning solutions for clients Data driven and highly analytical, able to run analysis of Visa systems and derive commercial insights to grow clients, and build business development strategies Strong business acumen, highly skilled in commercial and legal deal structures, and business case building Ability to lead, execute, manage and oversee multiple time-sensitive opportunities at once Excellent listener and communicator (both verbal and written), and executive presence, must be able to interface with client executives at a C-level Rapport builder: excellent at connecting with other people and making others feel at ease around him/her Highly collaborative, pro-active and able to perform in a cross functional, cross markets, cross cultural environment Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

About Delinea Delinea is a pioneer in securing human and machine identities through intelligent, centralized authorization, empowering organizations to seamlessly govern their interactions across the modern enterprise. Leveraging AI-powered intelligence, Delinea's leading cloud-native Identity Security Platform applies context throughout the entire identity lifecycle - across cloud and traditional infrastructure, data, SaaS applications, and AI. It is the only platform that enables you to discover all identities - including workforce, IT administrator, developers, and machines - assign appropriate access levels, detect irregularities, and respond to threats in real-time. With deployment in weeks, not months, 90% fewer resources to manage than the nearest competitor, and a 99.995% uptime, Delinea delivers robust security and operational efficiency without compromise. Learn more about Delinea on LinkedIn, X, and YouTube. Join our passionate, global team at Delinea and help us make the world a safer and more secure place. Our success is driven by world-class product leadership, outstanding engineers, and strategic investment from TPG. We value diversity, innovation, and a culture of respect and fairness. If you're ready to push boundaries and challenge the status quo in security, we want to hear from you. Apply today to help us achieve our mission. Customer Success Manager Summary The Customer Success Manager is responsible for the day to day management of assigned customer accounts. This includes working closely with sales teams, professional services, technical support, sales operations, and product management to understand and resolve customer issues. This position focuses on championing customer-centric solutions and outcomes in support of developing customer relationships that promote retention and loyalty. You will have a strong understanding of customers' business and technical objectives and success criteria and the ability to identify and articulate how Delinea supports achievement of customers' strategic goals. What You'll Do Be the client advocate and product specialist for assigned customers. Develop and implement scalable methods for communicating best practices to customers. Identify at risk accounts and take appropriate action and/or escalate as needed. Conduct proactive outreach to anticipate customer needs, provide timely guidance, and strengthen engagement before issues arise. Coordinate resources by identifying, updating, and organizing the necessary materials and support to ensure successful project execution. Work with professional services, technical support, and regional sales teams to ensure smooth onboarding of new customers. Regularly monitor customer health and communicate results with regional sales, support, and renewals teams. Ensure positive customer experiences by proactively managing and growing customer relationships, including identifying key stakeholders. Work closely with customers on renewal during the Customer Journey for optimal retention. Create direct relationships with sales teams to drive expansions. Review client requests with technical support, product management, and regional sales teams and escalate as necessary. Schedule and conduct regular reviews with customers and communicate results. Develop, prepare, and nurture customers for advocacy. Be responsible for ongoing customer communication regarding introductions, announcements (e.g., upcoming features & products), and events such as user conferences and webinars. What You'll Bring BA/BS preferred or equivalent experience 4+ years of experience in a similar role as a Customer Success Manager, Helpdesk Manager, Support Engineer, Professional Services Consultant or Sales Engineer Knowledge of privilege access management and cybersecurity best practices Comfortable interfacing directly with complex, multi-divisional, multi-geographical clients, preferably at the director level Ability to understand high level technical aspects of products, provide business and technical solutions to help customers optimize use of solutions Competency with Salesforce and Customer Success Management platforms Ability to multi-task, problem solve, and work cross-functionally in a dynamic environment Excellent verbal and written communication skills Bonus if you Have Experience with other Privilege Access Service solutions such as CyberArk, BeyondTrust, Thycotic, etc. Why work at Delinea? We're passionate problem-solvers helping the world's largest organizations protect what matters most: their human and machine identities. We invest in people who are smart, self-motivated, and collaborative. What we offer in return is meaningful work, a culture of innovation and great career progression. At Delinea, our core values are STRONG and guide our behaviors and success Spirited - We bring energy and passion to everything we do Trust - We act with integrity and deliver on our commitments Respect - We listen, value different perspectives, and work as one team Ownership - We take initiative and follow through Nimble - We adapt quickly in a fast changing environment Global - We embrace diverse people and ideas to drive better outcomes We believe weaving these core values into our day-to-day actions, and our process for hiring, evaluating, and promoting employees, helps us cultivate a work environment that embraces collaboration and camaraderie. We take care of our employees. We offer competitive salaries, a meaningful bonus program, and excellent benefits, including healthcare insurance, as well as pension/retirement matching, comprehensive life insurance, an employee assistance program, time off plans, and paid company holidays. Delinea is an Equal Opportunity and Affimative Action employer and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Upon conditional offer of employment, candidates are required to complete comprehensive criminal background check, verification of education, and verification of employment, per employment policy. In addition, all publicly posted social media sites may be reviewed.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategoryCustomer SuccessJob Details About Salesforce Salesforce is the AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.For our customers who wish to get the most value out of Salesforce with enterprise and rapid support, delivered by our most skilled experts, they purchase our Signature Success Plan. When you have Signature, you unlock our deepest level of partnership, most skilled expertise, and tools to stay agile. As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce's customer organizations. You are a trusted advisor, forging deep relationships with your customers and account teams and maintaining an awareness of key events, needs, potential risks, and value drivers. With a continual focus on your customers' business needs, you will help to improve their overall technical and operational health, helping them to realize the maximum value out of their Salesforce investment. You will act as a point of contact for any major customer incidents, being responsible for managing expectations and communications through the resolution of such incidents. These activities will enable you to proactively set the customer up for success through optimisation of the platform, with special care during critically important peak events. This will require deep technical knowledge of the Salesforce platform, and the ability to work closely across internal and external teams to provide a unified Signature experience. Your Impact Serve as the single point of customer accountability responsible for the orchestration of all Signature deliverables, experience, renewal, and expansion. Cultivate and maintain stakeholder relationships with the customer's IT and business executive leadership, sponsors, and decision-makers within customer organisations that have purchased Signature. Help your customers achieve their business goals and outcomes on the Salesforce platform by: Coordinating the completion of the Signature Success catalog of services as required for your customer. Providing timely, proactive Salesforce feature guidance based on the areas of interest for your customer. Acting as an advisor to your customers for the adoption of new features of Salesforce's annual release schedules and identifying potential challenges and risks to your customer's implementation. Communicate the value of Signature Success. Be accountable for ensuring all collaborators understand this value so that customers continue to renew Signature Success. Act as an advocate for customers during the triage and resolution of high-severity cases to assist with the timely resolution of these issues. The CSM may be required for occasional travel to customer sites and may need to be available for some after-hour or weekend coverage, depending on the customer's need. Minimum Requirements Minimum of 7 years of work experience in one or more of the following: Technical Customer Success, Salesforce CRM or SaaS platform use, project leadership, technology solutions development, technical solutions, and/or solutions architecture. Experience with Salesforce Sales Cloud and/or Service Cloud and/or a relevant competing platform. 4+ years' experience in management consulting services, Exceptional communication and presentation skills with demonstrated ability to communicate and influence effectively at all levels of the organisation, including executive and C-level. Skills for analysing technical concepts and translating them into business terms and mapping business requirements into technical features. Ability to explain complex technical concepts in business-friendly terms to customers, then explain customer needs to internal partners. Knowledge of software development process and design methodologies. Experience leading efforts of cross-functional teams to facilitate the resolution or disposition of customer needs or projects. Preferred Requirements Salesforce product certifications are a plus (AI Associate, Administrator, Advanced Administrator, Platform App Builder, Sales Cloud Consultant, and Commerce Cloud Consultant). Knowledge of Salesforce products and features, capabilities, best use, and how to deploy. Experience working with Enterprise-level customers. Note: This role is office-flexible, and the expectation is to be in office 3 days per weekUnleash Your PotentialWhen you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this .We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.Posting StatementAny employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Principal/Stheta Senior Customer Success Manager Madrid, Paris, London or Warsaw Mangopay is a wallet-based payment infrastructure built specifically for organisations with complex, multi-party fund flows. A pioneer in multi-party payments. Our solution optimises fund flows on behalf of the organisations we work with using wallets as programmable, composable building blocks. Mangopay's regulated platform collects payments, secures transactions and holds funds, splits money between the various parties in the funds flow, and ultimately manages the payout to service providers, sellers, and consumersiseid Platforms and fintechs using Mangopay regain control and transparency over multi-party payment flows, generate additional revenue, and improve operational efficiency. They can stay compliant while innovating and scaling. Our team of 300+ people is spread across offices in Madrid, Paris, Warsaw, Berlin, Luxembourg and London. We're looking for talented individuals to join us in tackling the exciting challenges ahead. At Mangopay, you'll be part of a supportive, diverse team committed to building scalable solutions and driving change in the fintech space! Job Description: As a Senior CSM, you will be responsible for the growth of your portfolio and thus be in charge of providing technical expertise and support to your portfolio of clients as well as proactively increasing your979 portfolio revenue through the support of new sales, upsells and cross-sells. The Sr. Customer Success Manager proactively builds clear advice, supports our customers in their growth and ensures that they are satisfied with our solution. You will work closely with the client to understand their payment requirements and recommend solutions that best meet their needs. You will also collaborate with our productვია team to ensure that our fraud prevention solution is adapted to the clients needs. You will set up and discuss KPIs, thresholds, and rulesets, in close cooperation with the client and the data science team. You will proactively build the strategy to maximize revenue of your portfolio and thus increase your customers lifetime value through upsells, cross-sells. Key Responsibilities: Build commune sustainable relationship with your portfolio of clients Understand levers for each of your clients to increase your portfolio's revenue through upsells, cross-sells and optimization of the quality of services You are also the technical expert of our products and their implementation/integration into clients' environments Understand client fraud prevention requirements and recommend solutions that meet their needs Work very closely with the client tech teams to drive the optimization our product Work closely with the product and engineering teams to ensure that our solution is adapted to the client's needs Participate in producthelvesend development and provide feedback on new features and functionalities Generate revenue through the support of the sales team, pricing negotiation, upsells and cross-sellsQualifications: Previous experience working as an account manager within the fraudimit, SaaS or payment industry At least 4/5 years of experience in a account management, technical sales, commercial customer success role, preferably in the payment industry Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal teams Comfortable conducting tech discussions with customers covering tech aspects of the product You are a creative problem solver, analytical and know how to anticipate and adapt You have a sales mindset and are proactive, curious, rigorous, responsive Fluent in English and Portuguese is a requirement; Spanish, French or other European languages are a plus Hiring process: HR call Interview with Hiring Manager Interview with other team members Call with our Chief Commercial Officer Offer This role is hybrid and has an expectation to spend at least 2 days per week in the office. Interested in this position? Apply without a second thought! We care about equal employment opportunities operand all qualified applicants will receive equal consideration regardless of their race, colour, religion, sex, sexual orientation, gender perception or identity, national origin, age, waterfalls marital status, protected veteran status, or факт disability status.

At Rathbones, we help people invest their money well, so they can live well. That means more than financial returns - it's about helping people feel confident in their decisions and supported in their future. We don't just manage money, we guide people through life's big moments, helping them stay on track and focus on what matters most. We're proud to be one of the UK's leading wealth managers, with over £109bn in assets under management and 20+ offices across the UK and Channel Islands. We're a FTSE 250 company with national reach and a local feel - and we're growing. As of June 2025 Role: Front of HouseAdministrator Location: Manchester Contract Type: Permanent The Role To provide a high-quality Front of House / Telephony service to clients, acting in a professional and courteous manner at all times, contributing to the image and reputation of Rathbones. Outcomes of the Role Responsible for providing a professional, efficient switchboard service, ensuring calls are answered in a timely, courteous manner, announcing calls, and taking messages. Provide a professional meet and greet service to clients and external visitors. Process room bookings: organising details and catering as per request, liaising with IT and facilities where needed. Ensure client areas and meeting rooms are always maintained to a high standard, raising any issues with your line manager. Approve catering requests on Condeco confirming details with the requestor or host. Prepare, present, and serve food and beverages when requested, assisting with clear down of the rooms and kitchen. Assist with events in Manchester Carry out any other duties associated with the role of FoH Administrator as requested by your line manager Support the Client Service Executives (CSEs) with administration and ad hoc projects Knowledge & Experience To actively build constructive relationships with other members of staff, (supervisor, manager, colleagues), providing support for other team members. To build and maintain a professional service to meet the needs of our clients and external contacts To communicate in an effective and positive manner, recognising the role is the voice of the company, whilst adopting a flexible and adaptable approach. To understand the professional services Rathbones, offer to clients and potential new business. Develop and maintain an awareness of the organisational structure and the risks involved when dealing with client data and demonstrate business awareness. To understand and comply with the requirements of our regulators, as they impact upon the business. To demonstrate detailed job knowledge and expertise in own area and capably answer technical questions from clients or colleagues. To be able to deal with data quickly and accurately and relate and compare data from difference sources. Recognise trends, identifying key issues and securing relevant information. To regularly check work, ensuring all details are correct in order to maintain a high level of accuracy and a low level of errors. To be able to plan and manage time effectively, allocating realistic timescales in order to achieve and meet deadlines. Remain calm under pressure and continue to work productively and in a focussed way. To demonstrate a methodical and consistent approach toward work and build systematic work processes into activities and tasks. Follow company policy and adhere to recommended working practices. To take responsibility for continuing one's own professional development. To inspire trust in others by treating both clients and colleagues fairly and honestly, maintaining confidentiality at all times. Preparation of client meeting rooms to an agreed format and standards ensuring any faults or observations are reported to your line manager. Take daily receipt of sandwich / food deliveries. Preparation of sandwiches, accompaniments, crockery, cutlery and glassware to agreed presentation standards and service to the meeting room at the time requested. Our offer to you We want everyone at Rathbones to fulfil their potential, in an environment where you are proud to work and feel like you belong. We offer a comprehensive remuneration package, which we review regularly, and benefits include: A company pension - 9% non-contributory or 10% if you contribute 5% Private medical insurance - Individual on joining, family after 1 year's service Life assurance - 8 x salary Company share scheme Discretionary bonus Flexible holidays - purchase up to 5 additional days Green Car Scheme Family friendly policies - enhanced family leave for parents & carers Study support - study days and funding for courses and qualifications Season travel ticket loans Other voluntary benefits you can choose to suit you Our employees can choose to take part in various social groups and communities to support their wellbeing, growth, development and sense of community. These include: Sports & Social Committees, such as cricket, football, netball, running, yoga, quiz nights, charity bake sales and much more. Inclusion Networks that help us drive change within the organisation such as Gender Balance, Multicultural, Abilities Count, Pride, Social Mobility, Generations, Take a moment to pause (Menopause) and Armed Forces. The NextGen IM Network, which brings together a community of trainees from across the UK, who are all at the early stages of their careers and offers development opportunities, exposure across the business as well as peer support and connection. Life at Rathbones We aim to become an employer of choice for the wealth management sector, to achieve this we are working hard to build a diverse, equal, and inclusive workplace that motivates, develops and embraces the strengths of all our colleagues. Being part of Rathbones means you will join a team of passionate professionals in a successful culture that cares for its people. At Rathbones, we provide meaningful work, opportunities, and a voice to all. We are committed to building a team that is made up of diverse skills, experiences and abilities and encourage applications from all backgrounds. We welcome individuals who share our values. We're a Level 2 Disability Confident Employer under the UK Government scheme. This means we've signed up to a set of commitments around how we recruit, retain and develop people with disabilities. Find out more about the Government Scheme online. If you feel there are any reasonable adjustments that would make the process easier for you and help you to perform at your best whether that is due to disability, neurodiversity or other protected characteristic, just let us know by emailing us at Mission We believe in playing the long game. That means building consistent results, earning trust and doing the right thing - for our clients, our colleagues and the communities we're part of. We aim high We get it done We show we care We do the right thing These aren't just words on a wall. They guide how we treat each other, how we make decisions and how we build relationships that last. We will close this advert once we have received enough applications for the next stage. Please submit your application as soon as possible to ensure you don't miss out.

Customer Success Manager, High Touch - French Speaking London, England Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers. What's the opportunity? Intercom CSMs work with thousands of exciting customers from a variety of industries, in many phases of their business journey to help those customers realize the full value of their Intercom investment. They engage customers to unlock early and sustained outcomes by delivering methodologies that drive product adoption, solution expansion, and long term growth. As a CSM, you'll build relationships and demonstrate an understanding of the Intercom customer journey. You'll be equipped to guide customers over their hurdles, delivering value realization through proactive and programmatic customer engagement and best practices. You'll use your solution expertise to enable customers to overcome their challenges to implementing and growing our AI products and act as a trusted advisor to the change those customers need to make. You'll work with a variety of customer profiles including C Level contacts, executives, CX and Support leaders, and multi layered global CX teams to support the successful adoption and expansion of their Intercom solution investment. What will I be doing? Develop a trusted advisor relationship with customers at the C suite and executive level, driving success with our platform and ensuring they receive maximum value from our solution throughout their lifecycle. Guide the customer and Intercom account teams (Sales, Partners, Solution Engineers) to develop customer Success Plans, including QBRs, Executive Business Reviews, and strategic planning sessions, and Churn Mitigation Plans when necessary. Be an expert and advisor, while maintaining an understanding and expertise of Intercom products and solutions, to drive our customer's ability to successfully adopt the most relevant features for their specific requirements. Engage with your customers to unlock early and sustained product adoption and success with Intercom Solutions. Develop and execute adoption strategies targeting high value accounts for our AI products, driving change management, and ensuring fulfillment of Intercom packages. Reduce churn and contraction through early risk identification, intervention, escalation, and mitigation in partnership with your account team. Be a customer support industry and AI thought leader with your customers, while sharing and scaling those insights to the benefit of the Solutions team. Be the Voice of the Customer to provide internal feedback on how Intercom can better serve our core customers. What skills do I need? 5+ years of relevant work experience in a customer facing customer success, account management or strategic consulting organization. SaaS or Consumption based Technology companies experience a benefit. Experience with SaaS business models and ability to support strategic and complex enterprise customer needs resulting in Value Realization across global teams. Experience establishing yourself as a trusted advisor with customer partners to guide outcomes. Experience using Success Plans to ensure goals are aligned from a business strategy perspective and success metrics are identified. Ability to understand and communicate complex problems clearly and concisely to different audiences. Self motivating and entrepreneurial team player. Experience building lasting relationships with customers and colleagues. Experience setting up and using SaaS Communication Products. Fluent French. We are a well treated bunch, with awesome benefits! If there's something important to you that's not on this list, talk to us! Competitive salary and equity in a fast growing start up. We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen. Pension scheme & match up to 4%. Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents. Open vacation policy and flexible holidays so you can take time off when you need it. Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones. If you're cycling, we've got you covered on the Cycle to Work Scheme. With secure bike storage too. MacBooks are our standard, but we also offer Windows for certain roles when needed. Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values. Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.

The Customer Success Manager leads the end-to-end holistic delivery of the overall operational service for our strategic customers, across our internal functions, processes, and people to enable effective and seamless service excellence with customer success at the heart of our culture. What you'll do Accountable for overall post sales customer health for in scope customers across: Client Engagement - Meeting cadence, attendance, frequency Service Management - SLA attainment including implementation and support risk. Financial Health - Aged debt and churn risk Product utilization - Customer consumption and awareness gap Leading regular customer facing service reviews with reporting aligned to the contractual and DLR standards. Increase customer awareness of organization changes, new and existing Product bulletins and System, process & policy changes. Contractual SLA attainment tracking including SLA penalty review and validation based on contractual obligations. Interlock with Implementation teams for post sales customer onboarding for new deployments successfully introducing customers to Digital Realty product and services. Increase internal functional team awareness of enhanced customer operational requirements through Customer Playbooks. Enhanced Red event customer communication during & post incident to ensure key internal and customer stakeholders are appropriately informed. Identify 'at risk' renewals and potential churn ensuring awareness across accountable internal functional teams. Coordination of post RFS customer audits through to successful conclusion. Closing the loop on all customer listening posts and surveys detractors to ensure follow up completed. Managing service-related customer escalations and complaints including their recording, management, escalation, and resolution. Accountable for identifying and driving opportunities for service improvement through accountable functional teams and process owners. Adhere to the QHSSE Responsibility Matrix. What you'll need Bachelor's degree in Business, IT, Engineering or related discipline or equivalent work experience in customer relationship. Minimum 5+ years of experience in a customer facing roles in a service company, preferably a utility, data centre, IT, or telecommunications company. Experience with Service Management, preferably of more complex international customers. ITIL qualifications and experience are preferred. Levels of CSM will vary based on the customer type and expertise. What we can offer you Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers. Join us and you'll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you'll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We'll also give you plenty of development opportunities so you can build a rewarding and successful career with us. Apply today, take charge of your career and grow your talents with us. A bit about us Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL , the company's global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx ) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 25+ countries on six continents. To learn more about Digital Realty, please visit or follow us on LinkedIn and Twitter. NOTES: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Digital Realty is an equal opportunity employer, EOE/AA/M/F/Vets/Disabled. All applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability or protected veteran status, or other status protected by law or Company policy. Digital Realty is a publicly traded company (NYSE: DLR) with investment grade ratings from all three major ratings agencies. Please do not forward unsolicited resumes to any employee of Digital Realty and its subsidiaries. Digital Realty is not responsible for any fees related to unsolicited referrals.

About Delinea Delinea is a pioneer in securing human and machine identities through intelligent, centralized authorization, empowering organizations to seamlessly govern their interactions across the modern enterprise. Leveraging AI-powered intelligence, Delinea's leading cloud-native Identity Security Platform applies context throughout the entire identity lifecycle - across cloud and traditional infrastructure, data, SaaS applications, and AI. It is the only platform that enables you to discover all identities - including workforce, IT administrator, developers, and machines - assign appropriate access levels, detect irregularities, and respond to threats in real-time. With deployment in weeks, not months, 90% fewer resources to manage than the nearest competitor, and a 99.995% uptime, Delinea delivers robust security and operational efficiency without compromise. Learn more about Delinea on LinkedIn, X, and YouTube. Join our passionate, global team at Delinea and help us make the world a safer and more secure place. Our success is driven by world-class product leadership, outstanding engineers, and strategic investment from TPG. We value diversity, innovation, and a culture of respect and fairness. If you're ready to push boundaries and challenge the status quo in security, we want to hear from you. Apply today to help us achieve our mission. Customer Success Manager Summary The Customer Success Manager is responsible for the day to day management of assigned customer accounts. This includes working closely with sales teams, professional services, technical support, sales operations, and product management to understand and resolve customer issues. This position focuses on championing customer-centric solutions and outcomes in support of developing customer relationships that promote retention and loyalty. You will have a strong understanding of customers' business and technical objectives and success criteria and the ability to identify and articulate how Delinea supports achievement of customers' strategic goals. What You'll Do Be the client advocate and product specialist for assigned customers. Develop and implement scalable methods for communicating best practices to customers. Identify at risk accounts and take appropriate action and/or escalate as needed. Conduct proactive outreach to anticipate customer needs, provide timely guidance, and strengthen engagement before issues arise. Coordinate resources by identifying, updating, and organizing the necessary materials and support to ensure successful project execution. Work with professional services, technical support, and regional sales teams to ensure smooth onboarding of new customers. Regularly monitor customer health and communicate results with regional sales, support, and renewals teams. Ensure positive customer experiences by proactively managing and growing customer relationships, including identifying key stakeholders. Work closely with customers on renewal during the Customer Journey for optimal retention. Create direct relationships with sales teams to drive expansions. Review client requests with technical support, product management, and regional sales teams and escalate as necessary. Schedule and conduct regular reviews with customers and communicate results. Develop, prepare, and nurture customers for advocacy. Be responsible for ongoing customer communication regarding introductions, announcements (e.g., upcoming features & products), and events such as user conferences and webinars. What You'll Bring BA/BS preferred or equivalent experience 4+ years of experience in a similar role as a Customer Success Manager, Helpdesk Manager, Support Engineer, Professional Services Consultant or Sales Engineer Knowledge of privilege access management and cybersecurity best practices Comfortable interfacing directly with complex, multi-divisional, multi-geographical clients, preferably at the director level Ability to understand high level technical aspects of products, provide business and technical solutions to help customers optimize use of solutions Competency with Salesforce and Customer Success Management platforms Ability to multi-task, problem solve, and work cross-functionally in a dynamic environment Excellent verbal and written communication skills Bonus if you Have Experience with other Privilege Access Service solutions such as CyberArk, BeyondTrust, Thycotic, etc. Why work at Delinea? We're passionate problem-solvers helping the world's largest organizations protect what matters most: their human and machine identities. We invest in people who are smart, self-motivated, and collaborative. What we offer in return is meaningful work, a culture of innovation and great career progression. At Delinea, our core values are STRONG and guide our behaviors and success Spirited - We bring energy and passion to everything we do Trust - We act with integrity and deliver on our commitments Respect - We listen, value different perspectives, and work as one team Ownership - We take initiative and follow through Nimble - We adapt quickly in a fast changing environment Global - We embrace diverse people and ideas to drive better outcomes We believe weaving these core values into our day-to-day actions, and our process for hiring, evaluating, and promoting employees, helps us cultivate a work environment that embraces collaboration and camaraderie. We take care of our employees. We offer competitive salaries, a meaningful bonus program, and excellent benefits, including healthcare insurance, as well as pension/retirement matching, comprehensive life insurance, an employee assistance program, time off plans, and paid company holidays. Delinea is an Equal Opportunity and Affimative Action employer and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Upon conditional offer of employment, candidates are required to complete comprehensive criminal background check, verification of education, and verification of employment, per employment policy. In addition, all publicly posted social media sites may be reviewed.