ARM
City, London
Salesforce Technical Lead (SC Cleared) 6 Months Mostly Remote - 2 days a month in London (Apply online only) per day (Inside IR35) My client, a government body are looking for a number of Salesforce Technical Leads to join their fast-paced team on an initial 6 month contract. Please note - Due to the nature of the organisation and the work involved, the selected candidate MUST have ACTIVE SC Clearance and be a Sole British National As a Technical Lead, you will operate as a senior technical authority within the Salesforce practice, partnering with Solution Architects, Functional Leads, and client stakeholders to deliver scalable, secure, and high-performing solutions aligned to business outcomes. This role will lead technical workstreams across complex programmes, providing architectural oversight, engineering leadership, and technical assurance while mentoring delivery teams. Responsibilities on the role- Serve as a trusted advisor to key stakeholders within our Public Sector clients. Leading communication and stakeholder management, acting as the focal point between the client team and the development team (with support of other colleagues) Ensure scalable, best-practice solutions that meet or exceed customer expectations, ensuring the technical implementation conforms to project and industry best practices. Evaluate and translate business and technical requirements into well-designed solutions that effectively leverage Salesforce products. You will be responsible for low-level/detailed technical design including for; -Flows, -OmniScripts / Omni Studio Components -Apex (such as UML Class Diagrams or similar) -LWC components -Security Models (Permission sets, groups, etc) -Object Models / Entity Relationship Diagrams -Omni-Channel Processes You will contribute to high-level technical designs and approaches where relevant, with the support of a Solution or Technical Architect. You will contribute to the delivery of work items, where capacity allows. Identify and mitigate technical design risks, including ensuring compliance with Salesforce platform limits and governance models Collaborate with DevOps and Release Management colleagues, ensuring that software components are correctly packaged and delivered through the project pipeline. Strong knowledge of Git is expected. A good understanding of CI/CD pipelines is very beneficial, though the tooling used may vary from project to project. Act as technical authority across one or more programmes Collaborate with project and engagement managers to support work item estimation and planning in partnership with the client. Direct and mentor diverse teams in both technical and non-technical aspects, including communication strategies contributing to sprint demos. Own solution integrity, ensuring scalability, performance, security, and best practice design patterns Conduct code reviews and enforce development standards across your team(s) Provide guidance on integration patterns and approaches, often in collaboration with integration technical leads. Guide reusability, modular design, and technical debt management Articulate complex technical concepts to non-technical stakeholders Support pre-sales activities including solution shaping and technical input to proposals Contribute to internal growth through initiatives, knowledge-sharing, and the development of strategic assets. The ideal candidate will have the following background/experience- Familiarity with public sector regulations, compliance (e.g., GDPR, FOIA), and procurement processes. Knowledge of common public sector challenges: legacy systems, citizen engagement, case management, grants, licensing. Proficiency in Salesforce particularly Service Cloud, Experience Cloud, and Public Sector Solutions. Strong grasp of Data Cloud, MuleSoft, OmniStudio, and Agentforce for automation and integration. Experience with integration technologies, master data management, and familiarity with other cloud platforms (e.g., AWS). Ability to analyse, design, and optimize business processes through technology and integration. Demonstrated experience guiding customers and project teams in adopting emerging technologies for business use cases. Very Strong Salesforce platform experience Proven experience leading technical delivery on enterprise Salesforce programmes Deep expertise in Apex, LWC, integration architecture, and data modelling Strong understanding of Salesforce development patterns and governor limits Experience with CI/CD pipelines and DevOps tooling (e.g., Copado, Gearset, Git-based workflows) Experience integrating Salesforce with ERP, data platforms, or external systems Strong stakeholder management and communication skills Desirable Certifications Salesforce Platform Developer II OmniStudio Developer/Consultant Application Architect Balances hands-on engineering with strategic technical leadership Drives quality and delivery discipline across teams Strong presentation, communication, and facilitation skills; ability to rapidly learn new technologies. Knowledge of Salesforce AppExchange products and implementation experience preferred. Ability to design secure solutions, particularly within high-profile public sector environments, and handle security requirements effectively. Competence in leading design sessions and presenting design options to clients. Extensive experience with Agile, Scrum, and Waterfall methodologies. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Salesforce Technical Lead (SC Cleared) 6 Months Mostly Remote - 2 days a month in London (Apply online only) per day (Inside IR35) My client, a government body are looking for a number of Salesforce Technical Leads to join their fast-paced team on an initial 6 month contract. Please note - Due to the nature of the organisation and the work involved, the selected candidate MUST have ACTIVE SC Clearance and be a Sole British National As a Technical Lead, you will operate as a senior technical authority within the Salesforce practice, partnering with Solution Architects, Functional Leads, and client stakeholders to deliver scalable, secure, and high-performing solutions aligned to business outcomes. This role will lead technical workstreams across complex programmes, providing architectural oversight, engineering leadership, and technical assurance while mentoring delivery teams. Responsibilities on the role- Serve as a trusted advisor to key stakeholders within our Public Sector clients. Leading communication and stakeholder management, acting as the focal point between the client team and the development team (with support of other colleagues) Ensure scalable, best-practice solutions that meet or exceed customer expectations, ensuring the technical implementation conforms to project and industry best practices. Evaluate and translate business and technical requirements into well-designed solutions that effectively leverage Salesforce products. You will be responsible for low-level/detailed technical design including for; -Flows, -OmniScripts / Omni Studio Components -Apex (such as UML Class Diagrams or similar) -LWC components -Security Models (Permission sets, groups, etc) -Object Models / Entity Relationship Diagrams -Omni-Channel Processes You will contribute to high-level technical designs and approaches where relevant, with the support of a Solution or Technical Architect. You will contribute to the delivery of work items, where capacity allows. Identify and mitigate technical design risks, including ensuring compliance with Salesforce platform limits and governance models Collaborate with DevOps and Release Management colleagues, ensuring that software components are correctly packaged and delivered through the project pipeline. Strong knowledge of Git is expected. A good understanding of CI/CD pipelines is very beneficial, though the tooling used may vary from project to project. Act as technical authority across one or more programmes Collaborate with project and engagement managers to support work item estimation and planning in partnership with the client. Direct and mentor diverse teams in both technical and non-technical aspects, including communication strategies contributing to sprint demos. Own solution integrity, ensuring scalability, performance, security, and best practice design patterns Conduct code reviews and enforce development standards across your team(s) Provide guidance on integration patterns and approaches, often in collaboration with integration technical leads. Guide reusability, modular design, and technical debt management Articulate complex technical concepts to non-technical stakeholders Support pre-sales activities including solution shaping and technical input to proposals Contribute to internal growth through initiatives, knowledge-sharing, and the development of strategic assets. The ideal candidate will have the following background/experience- Familiarity with public sector regulations, compliance (e.g., GDPR, FOIA), and procurement processes. Knowledge of common public sector challenges: legacy systems, citizen engagement, case management, grants, licensing. Proficiency in Salesforce particularly Service Cloud, Experience Cloud, and Public Sector Solutions. Strong grasp of Data Cloud, MuleSoft, OmniStudio, and Agentforce for automation and integration. Experience with integration technologies, master data management, and familiarity with other cloud platforms (e.g., AWS). Ability to analyse, design, and optimize business processes through technology and integration. Demonstrated experience guiding customers and project teams in adopting emerging technologies for business use cases. Very Strong Salesforce platform experience Proven experience leading technical delivery on enterprise Salesforce programmes Deep expertise in Apex, LWC, integration architecture, and data modelling Strong understanding of Salesforce development patterns and governor limits Experience with CI/CD pipelines and DevOps tooling (e.g., Copado, Gearset, Git-based workflows) Experience integrating Salesforce with ERP, data platforms, or external systems Strong stakeholder management and communication skills Desirable Certifications Salesforce Platform Developer II OmniStudio Developer/Consultant Application Architect Balances hands-on engineering with strategic technical leadership Drives quality and delivery discipline across teams Strong presentation, communication, and facilitation skills; ability to rapidly learn new technologies. Knowledge of Salesforce AppExchange products and implementation experience preferred. Ability to design secure solutions, particularly within high-profile public sector environments, and handle security requirements effectively. Competence in leading design sessions and presenting design options to clients. Extensive experience with Agile, Scrum, and Waterfall methodologies. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Experis - ManpowerGroup
IT Director, CLM & CRM Engineering Lead Location: London Contract: Permanent Seniority: Director / Head of Engineering Industry: Financial Services (Wealth / Advisory) About the Role We are seeking an experienced IT Director - CLM & CRM Engineering Lead to own and evolve our end?to?end Client Lifecycle Management (CLM) and CRM platform. This role is central to transforming how we attract, onboard, serve and understand clients-through modern, scalable technology and a unified data and workflow architecture. You will lead multi?disciplinary engineering, data and integration teams, shaping a platform built on technologies such as Salesforce, Xplan, Snowflake, MuleSoft, Fivetran, and AWS. This is a rare opportunity to define technical direction, drive architecture simplification, and deliver the future state of our client lifecycle experience. Key Responsibilities Platform Strategy & Technical Direction Define the technical roadmap for the entire client lifecycle platform from leads and onboarding to servicing and reporting. Champion a unified, scalable architecture and modern engineering standards. Engineering Leadership Lead and grow an internal platform engineering team spanning CRM development, integrations, data engineering and DevOps. Build capability, strengthen standards, and reduce reliance on external partners. Architecture, Integration & Data Drive simplification of CLM systems and data flows across the organisation. Establish robust integration patterns and ensure reliable, secure, high?quality data movement across platforms. Agile & Delivery Leadership Oversee PI planning, sprint delivery, backlog shaping, and feature prioritisation. Ensure predictable delivery velocity across engineering, integration, and testing squads. Governance, Security & Compliance Act as design authority across CLM/CRM features and integrations. Ensure solutions align with security, data protection, regulatory expectations and operational models. Stakeholder & Cross?Functional Alignment Work closely with technology, operations, compliance, finance and front?office teams. Coordinate delivery with suppliers, consultancies and system vendors. Operational Excellence Embed monitoring, controls, DevOps practices and environment management for platform stability. Ensure post?go?live readiness, knowledge transfer and long?term operational ownership. About You Extensive experience leading engineering teams across CRM, data, and integration disciplines. Strong background in wealth management or complex financial services environments.Expertise across the full client lifecycle, including onboarding, servicing, suitability and reporting. Deep understanding of secure, compliant, scalable platform design. Proven success delivering large-scale transformation or re?platforming programmes. Strong communication and stakeholder management skills at senior levels.
IT Director, CLM & CRM Engineering Lead Location: London Contract: Permanent Seniority: Director / Head of Engineering Industry: Financial Services (Wealth / Advisory) About the Role We are seeking an experienced IT Director - CLM & CRM Engineering Lead to own and evolve our end?to?end Client Lifecycle Management (CLM) and CRM platform. This role is central to transforming how we attract, onboard, serve and understand clients-through modern, scalable technology and a unified data and workflow architecture. You will lead multi?disciplinary engineering, data and integration teams, shaping a platform built on technologies such as Salesforce, Xplan, Snowflake, MuleSoft, Fivetran, and AWS. This is a rare opportunity to define technical direction, drive architecture simplification, and deliver the future state of our client lifecycle experience. Key Responsibilities Platform Strategy & Technical Direction Define the technical roadmap for the entire client lifecycle platform from leads and onboarding to servicing and reporting. Champion a unified, scalable architecture and modern engineering standards. Engineering Leadership Lead and grow an internal platform engineering team spanning CRM development, integrations, data engineering and DevOps. Build capability, strengthen standards, and reduce reliance on external partners. Architecture, Integration & Data Drive simplification of CLM systems and data flows across the organisation. Establish robust integration patterns and ensure reliable, secure, high?quality data movement across platforms. Agile & Delivery Leadership Oversee PI planning, sprint delivery, backlog shaping, and feature prioritisation. Ensure predictable delivery velocity across engineering, integration, and testing squads. Governance, Security & Compliance Act as design authority across CLM/CRM features and integrations. Ensure solutions align with security, data protection, regulatory expectations and operational models. Stakeholder & Cross?Functional Alignment Work closely with technology, operations, compliance, finance and front?office teams. Coordinate delivery with suppliers, consultancies and system vendors. Operational Excellence Embed monitoring, controls, DevOps practices and environment management for platform stability. Ensure post?go?live readiness, knowledge transfer and long?term operational ownership. About You Extensive experience leading engineering teams across CRM, data, and integration disciplines. Strong background in wealth management or complex financial services environments.Expertise across the full client lifecycle, including onboarding, servicing, suitability and reporting. Deep understanding of secure, compliant, scalable platform design. Proven success delivering large-scale transformation or re?platforming programmes. Strong communication and stakeholder management skills at senior levels.
