Job Description Production Engineer Location : East Grinstead Full time Onsite Job Description At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere. By joining Rolls-Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that believes individuality is our greatest strength, and all perspectives, experiences and backgrounds help us innovate and enable our high-performance culture. As a Production Engineer you will be responsible for the assembly of new product and maintenance, repair, and overhaul of customer owned product. The ideal candidate will collaborate on process improvements, prioritize safety, and ensure efficient operations while demonstrating significant mechanical knowledge and an ability to work effectively in a team. What you will be doing: Perform maintenance and repair tasks on series 1600 and 4000 applications in accordance with the working manual, with opportunities to support other business units in the field as required. Assist in the assembly and preparation of 199 and 2000 applications, as required. Demonstrate relevant technical knowledge to support troubleshooting and diagnostics of different applications. Conduct engine and component inspections and cleaning as required. Identify opportunities for cost reduction and efficiency improvements in operations. Collaborate with the lean team to identify and implement process improvements. Utilize special tools and measuring equipment as necessary. Complete relevant process documentation as required. Comply with all health and safety regulations. Foster a positive work environment that encourages teamwork and collaboration. Maintain high standards of cleanliness and housekeeping in all production and shopfloor areas and facilities. Manoeuvre products and materials using plant machinery in accordance with assigned competencies. Attend training courses as required to enhance job performance. Maintain a monthly utilization rate of 85% or higher. Be responsible for ticket management, ensuring the accurate recording of material and labour hours for job-related tickets assigned to you. Prioritize the completion of these tickets, including C4S tickets, before engine and powerpack applications depart. Ensure all tasks are promptly completed and submitted, adhering to established standards while remaining compliant. Undertake any other production or facilities-related activities as reasonably required by the Operations Manager, Supervisor, or Team Leader. Position Qualifications NVQ Level 3 in Maintenance / Engineering Skilled in maintenance and repairs with a strong technical background. Proficient in basic troubleshooting and diagnostic methods. Ability to identify ways to save money and improve efficiency. Excellent teamwork skills and ability to foster a positive work environment. Organized, with a keen attention to cleanliness on the shopfloor and the wider facility. Takes ownership and demonstrates accountability for task completion. Capable of safely operating machinery. Responsible, reliable, and dependable in completing tasks on time. Computer literate with proficient keyboard skills and knowledge of both Windows and IOS based systems. Preferred requirements: Language: Must be fluent in both written and spoken English. Literacy and Numeracy: Must be competent in both. Must possess a full, clean driving license and be a UK passport holder. Experience driving forklift/tow truck and crane operation is preferable, although training will be provided. On-the-job training will be provided for SAP C4S, 3C's, MTU Go!Care and MTU Business Portal. Note: This job is physically demanding. Power Systems is the Rolls-Royce business which provides world-class power solutions and complete life-cycle support under our product and solution brand mtu. Through digitalisation and electrification, we strive to develop drive and power generation solutions that provide answers to the challenges posed by the rapidly growing societal demands for energy and mobility. We deliver and service comprehensive, powerful and reliable systems, based on both gas and diesel engines, as well as electrified hybrid systems. These technologically advanced solutions serve our customers in the marine and infrastructure sectors worldwide. Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls-Royce into a high-performing, competitive, resilient and growing company. Join us, and it can be your future vision too. Rolls-Royce are committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive. As part of our selection process, candidates in certain locations may be asked to complete an online assessment, which can include cognitive and behavioural aptitude testing relevant to the role. If required, full instructions for the next steps will be provided. Type of Contract PermanentPandoLogic.
Jan 20, 2026
Full time
Job Description Production Engineer Location : East Grinstead Full time Onsite Job Description At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere. By joining Rolls-Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that believes individuality is our greatest strength, and all perspectives, experiences and backgrounds help us innovate and enable our high-performance culture. As a Production Engineer you will be responsible for the assembly of new product and maintenance, repair, and overhaul of customer owned product. The ideal candidate will collaborate on process improvements, prioritize safety, and ensure efficient operations while demonstrating significant mechanical knowledge and an ability to work effectively in a team. What you will be doing: Perform maintenance and repair tasks on series 1600 and 4000 applications in accordance with the working manual, with opportunities to support other business units in the field as required. Assist in the assembly and preparation of 199 and 2000 applications, as required. Demonstrate relevant technical knowledge to support troubleshooting and diagnostics of different applications. Conduct engine and component inspections and cleaning as required. Identify opportunities for cost reduction and efficiency improvements in operations. Collaborate with the lean team to identify and implement process improvements. Utilize special tools and measuring equipment as necessary. Complete relevant process documentation as required. Comply with all health and safety regulations. Foster a positive work environment that encourages teamwork and collaboration. Maintain high standards of cleanliness and housekeeping in all production and shopfloor areas and facilities. Manoeuvre products and materials using plant machinery in accordance with assigned competencies. Attend training courses as required to enhance job performance. Maintain a monthly utilization rate of 85% or higher. Be responsible for ticket management, ensuring the accurate recording of material and labour hours for job-related tickets assigned to you. Prioritize the completion of these tickets, including C4S tickets, before engine and powerpack applications depart. Ensure all tasks are promptly completed and submitted, adhering to established standards while remaining compliant. Undertake any other production or facilities-related activities as reasonably required by the Operations Manager, Supervisor, or Team Leader. Position Qualifications NVQ Level 3 in Maintenance / Engineering Skilled in maintenance and repairs with a strong technical background. Proficient in basic troubleshooting and diagnostic methods. Ability to identify ways to save money and improve efficiency. Excellent teamwork skills and ability to foster a positive work environment. Organized, with a keen attention to cleanliness on the shopfloor and the wider facility. Takes ownership and demonstrates accountability for task completion. Capable of safely operating machinery. Responsible, reliable, and dependable in completing tasks on time. Computer literate with proficient keyboard skills and knowledge of both Windows and IOS based systems. Preferred requirements: Language: Must be fluent in both written and spoken English. Literacy and Numeracy: Must be competent in both. Must possess a full, clean driving license and be a UK passport holder. Experience driving forklift/tow truck and crane operation is preferable, although training will be provided. On-the-job training will be provided for SAP C4S, 3C's, MTU Go!Care and MTU Business Portal. Note: This job is physically demanding. Power Systems is the Rolls-Royce business which provides world-class power solutions and complete life-cycle support under our product and solution brand mtu. Through digitalisation and electrification, we strive to develop drive and power generation solutions that provide answers to the challenges posed by the rapidly growing societal demands for energy and mobility. We deliver and service comprehensive, powerful and reliable systems, based on both gas and diesel engines, as well as electrified hybrid systems. These technologically advanced solutions serve our customers in the marine and infrastructure sectors worldwide. Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls-Royce into a high-performing, competitive, resilient and growing company. Join us, and it can be your future vision too. Rolls-Royce are committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive. As part of our selection process, candidates in certain locations may be asked to complete an online assessment, which can include cognitive and behavioural aptitude testing relevant to the role. If required, full instructions for the next steps will be provided. Type of Contract PermanentPandoLogic.
HR Business Partner Reports to: People Partnering Manager This is a full-time, permanent position on Crick terms and conditions of employment. About us The Francis Crick Institute is Europe s largest biomedical research institute under one roof. Our world-class scientists and staff collaborate on vital research to help prevent, diagnose and treat illnesses such as cancer, heart disease, infectious diseases and neurodegenerative conditions. The Crick is a place for collaboration, innovation and exploration across many disciplines. A space where the brightest minds can pursue big and bold ideas and discover answers to crucial scientific questions. We support them in a dynamic environment which fosters excellence with state-of-the-art infrastructure, cutting-edge facilities, and a creative and curious culture. We ve removed traditional boundaries of departments, divisions and disciplines and instead have an open approach that supports every researcher. This gives us the freedom to take risks and carry out high-quality, pioneering research. Creating a space for discovery without boundaries helps us to turn our science into benefits for human health and the economy. About the role The Crick has an opportunity for an experienced People Partner to join a fast-paced and supportive HR team. The Crick is a biomedical research institute with a vibrant modern home, bringing together more than 2000 staff and students to make discoveries about how life works. We are now looking for a People Partner to join us and work closely with leaders across both science and ops team. As a People Partner with a strategic mindset, you will have the opportunity to influence, support and drive key initiatives that ensure the Crick continues to be an exceptional place to work. Your insight and guidance will support our leaders, strengthen our culture and enhance the overall employee experience. We are seeking an experienced People Partner who brings both depth of experience and a collaborative approach, and who demonstrates a clear alignment with our core values of being Bold, Open and Collegial. If you are motivated by the opportunity to make a meaningful impact within a world-class organisation, we would love to hear from you. What you will be doing These include but are not limited to: Build strong credible relationships with senior leaders across science and operations Act as a performance coach and sounding board to senior managers Work with our Centres of Excellence to drive people strategies and support the delivery of projects across the Crick Use extensive knowledge of customer groups to support communication and implementation of Crick wide initiatives Provide leadership and management to the People Advisors with a focus on continuous development that supports a cross-team way of working Provide data analytics and meaningful insights to Directors/leads to support their people and delivery of initiatives About you You will have: Extensive experience of working as an HR generalist at People Partner level Experience of partnering with Centres of Excellence with a proven track record of delivering initiatives such as talent, succession planning, engagement etc A solid knowledge of good HR practice/employment law and experience of brokering its translation into innovative and effective practical solutions in a large complex organization Highly pragmatic, flexible and adaptable with an ability to tailor approach to meet contrasting needs and demands The ability to draw insights from data and apply solutions to drive change for both individual departments and across the Institute Good interpersonal skills, including political awareness and emotional intelligence, enabling the post holder to influence and deliver at all levels and to work effectively as part of a team Minimum criteria About Working at the Crick Our values Everyone who works at the Crick has a valuable role to play in advancing the Crick s mission and shaping our culture! We are bold. We make space for creative, dynamic and imaginative ideas and approaches. We re not afraid to do things differently. We are open. We re highly collaborative and interactive, and make sure our activities are visible to the outside world. We are collegial. We show respect for one another, work cooperatively and support the wider community. At the Francis Crick Institute, we believe that diversity and inclusion are essential to driving innovation and scientific discovery. We are committed to creating a workplace where everyone feels valued, respected, and empowered to succeed, regardless of their background, identity, or personal circumstances. We actively encourage applications from individuals of all genders, ethnicities, abilities, and experiences. We are a Disability Confident: Committed employer and want to ensure that everyone can apply and be part of our recruitment processes and so we'll make reasonable adjustments if you need them - just let us know when you apply. If you need assistance with applying (i.e., would like to apply by phone or post) please contact us via our vacancies page. What will you receive? At the Francis Crick Institute, we value our team members and are proud to offer an extensive range of benefits to support their well-being and development: Generous Leave: 28 days of annual leave, plus three additional days over Christmas and bank holidays. Pension Scheme: Defined contribution pension with employer contributions of up to 16%. Health & Well-being: 24/7 GP consultation services. Occupational health services and mental health support programs. Eye care vouchers and discounted healthcare plans. Work-Life Balance: Back-up care for dependents. Childcare support allowance. Annual leave purchase options. Crick Networks offering diverse groups support, community and inclusive social events. Perks: Discounted gym memberships, bike-to-work scheme, and shopping discounts. Subsidised on-site restaurant and social spaces for team interaction. Please note you must meet the essential criteria listed within the Role Profile, to have your application reviewed. We reserve the right to withdraw this advert at any given time due to the number of applications received.
Jan 20, 2026
Full time
HR Business Partner Reports to: People Partnering Manager This is a full-time, permanent position on Crick terms and conditions of employment. About us The Francis Crick Institute is Europe s largest biomedical research institute under one roof. Our world-class scientists and staff collaborate on vital research to help prevent, diagnose and treat illnesses such as cancer, heart disease, infectious diseases and neurodegenerative conditions. The Crick is a place for collaboration, innovation and exploration across many disciplines. A space where the brightest minds can pursue big and bold ideas and discover answers to crucial scientific questions. We support them in a dynamic environment which fosters excellence with state-of-the-art infrastructure, cutting-edge facilities, and a creative and curious culture. We ve removed traditional boundaries of departments, divisions and disciplines and instead have an open approach that supports every researcher. This gives us the freedom to take risks and carry out high-quality, pioneering research. Creating a space for discovery without boundaries helps us to turn our science into benefits for human health and the economy. About the role The Crick has an opportunity for an experienced People Partner to join a fast-paced and supportive HR team. The Crick is a biomedical research institute with a vibrant modern home, bringing together more than 2000 staff and students to make discoveries about how life works. We are now looking for a People Partner to join us and work closely with leaders across both science and ops team. As a People Partner with a strategic mindset, you will have the opportunity to influence, support and drive key initiatives that ensure the Crick continues to be an exceptional place to work. Your insight and guidance will support our leaders, strengthen our culture and enhance the overall employee experience. We are seeking an experienced People Partner who brings both depth of experience and a collaborative approach, and who demonstrates a clear alignment with our core values of being Bold, Open and Collegial. If you are motivated by the opportunity to make a meaningful impact within a world-class organisation, we would love to hear from you. What you will be doing These include but are not limited to: Build strong credible relationships with senior leaders across science and operations Act as a performance coach and sounding board to senior managers Work with our Centres of Excellence to drive people strategies and support the delivery of projects across the Crick Use extensive knowledge of customer groups to support communication and implementation of Crick wide initiatives Provide leadership and management to the People Advisors with a focus on continuous development that supports a cross-team way of working Provide data analytics and meaningful insights to Directors/leads to support their people and delivery of initiatives About you You will have: Extensive experience of working as an HR generalist at People Partner level Experience of partnering with Centres of Excellence with a proven track record of delivering initiatives such as talent, succession planning, engagement etc A solid knowledge of good HR practice/employment law and experience of brokering its translation into innovative and effective practical solutions in a large complex organization Highly pragmatic, flexible and adaptable with an ability to tailor approach to meet contrasting needs and demands The ability to draw insights from data and apply solutions to drive change for both individual departments and across the Institute Good interpersonal skills, including political awareness and emotional intelligence, enabling the post holder to influence and deliver at all levels and to work effectively as part of a team Minimum criteria About Working at the Crick Our values Everyone who works at the Crick has a valuable role to play in advancing the Crick s mission and shaping our culture! We are bold. We make space for creative, dynamic and imaginative ideas and approaches. We re not afraid to do things differently. We are open. We re highly collaborative and interactive, and make sure our activities are visible to the outside world. We are collegial. We show respect for one another, work cooperatively and support the wider community. At the Francis Crick Institute, we believe that diversity and inclusion are essential to driving innovation and scientific discovery. We are committed to creating a workplace where everyone feels valued, respected, and empowered to succeed, regardless of their background, identity, or personal circumstances. We actively encourage applications from individuals of all genders, ethnicities, abilities, and experiences. We are a Disability Confident: Committed employer and want to ensure that everyone can apply and be part of our recruitment processes and so we'll make reasonable adjustments if you need them - just let us know when you apply. If you need assistance with applying (i.e., would like to apply by phone or post) please contact us via our vacancies page. What will you receive? At the Francis Crick Institute, we value our team members and are proud to offer an extensive range of benefits to support their well-being and development: Generous Leave: 28 days of annual leave, plus three additional days over Christmas and bank holidays. Pension Scheme: Defined contribution pension with employer contributions of up to 16%. Health & Well-being: 24/7 GP consultation services. Occupational health services and mental health support programs. Eye care vouchers and discounted healthcare plans. Work-Life Balance: Back-up care for dependents. Childcare support allowance. Annual leave purchase options. Crick Networks offering diverse groups support, community and inclusive social events. Perks: Discounted gym memberships, bike-to-work scheme, and shopping discounts. Subsidised on-site restaurant and social spaces for team interaction. Please note you must meet the essential criteria listed within the Role Profile, to have your application reviewed. We reserve the right to withdraw this advert at any given time due to the number of applications received.
Executive Director Appointment - Chief People Officer Joining us on a twelve to eighteen month fixed term contract/secondment basis as our Chief People Officer, you will play a central role in shaping the future of our organisation and ensuring our people feel valued, supported and empowered to deliver outstanding care. This is a pivotal Executive Board position, reporting directly to the Chief Executive, where your leadership will influence culture, workforce transformation and long term organisational success. We are seeking an inspiring, collaborative, and forward thinking leader with a strong professional background in HR and Organisational Development. You will bring credibility, confidence and compassion, alongside substantial experience operating at Board level or as a Deputy with some board exposure with a proven track record of leading people functions in a large complex organisation. Your leadership will drive workforce transformation, enabling new ways of working that bring our Trust strategy and the NHS 10-Year Plan to life and ensuring our communities not just today but for future generations to come. In this role, you will have the opportunity to lead meaningful change, strengthening a culture that is empowering and genuinely committed to learning and improving. You will join an Executive Team united by a clear sense of purpose and a shared commitment to making University Hospitals Plymouth a great place to work and receive care. Main duties of the job Your Impact As Chief People Officer, you will: Champion and continue to embed our Trust Values, shaping a healthy, compassionate and inclusive culture where colleagues feel a sense of belonging and purpose. Lead workforce redesign and productivity programmes, ensuring our staffing models are fit for the future and aligned to clinical transformation and financial sustainability. Lead the development and delivery of a new, evidence-based People Strategy that strengthens and improves staff experience across the organisation. Drive the future transformation of People Services, using technology, automation and data-driven innovation to improve customer experience for staff and leaders. Advance system working, ensuring our organisation is an active and influential partner across the wider health and care landscape. Strengthen partnership working with trade unions, system partners and community organisations. Provide expert strategic advice to the Chief Executive and Board, influencing decision-making and shaping workforce strategy at the highest level. About us We are a people business - where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure. PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY. If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment manager for this post who will put you in touch with the recruitment team. We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted. Job responsibilities Workforce Transformation and Delivery Lead delivery of the workforce aspects of the NHS 10-year plan, including exploration and implementation of innovative workforce models that enable and empower left shift (out of hospital, prevention, community care) in partnership with clinical and operational leaders. Partner with system and regional HR leaders to share best practices and accelerate adoption of new workforce solutions. Equality, Diversity and Inclusion Champion a Trust-wide approach to EDI, driving cultural change so University Hospitals Plymouth is an employer where everyone can thrive. Oversee the design and delivery of EDI programmes with impact, from recruitment practices to career progression pathways. Support the Trust in meeting and exceeding statutory equalities duties and foster a workplace free from discrimination and disadvantage. Integrate social value and anchor institution principlesusing the Trusts position to promote local employment, inequalities reduction, apprenticeships, and community impact. HR Systems, Processes, and Manager Empowerment Establish and embed consistently high standards of HR systems and processes that support managers to lead, develop, and support their teams. Drive continued digital innovation in HR, ensuring managers and staff have accessible and effective tools for people management across the employee lifecycle. Work closely with our CDIO on innovative models for process automation to enable more efficient ways of working. Leadership Capability Development Strengthen leadership and management capability at all levels of the Trust through targeted training, development programmes, and interventions. Develop and deliver succession plans and talent pipelines for critical roles. Lead the Board and senior leadership team development, creating an environment of high trust, ambition, and accountability. Digital Transformation and Workforce Analytics Lead adoption of digital HR technologies (e.g., e-rostering, automation, AI-enabled talent management) to enhance operational efficiency and staff experience. Champion workforce analytics, using data to drive decisions on recruitment, retention, wellbeing, and productivity. Organisational Development Lead, model, and enable the Trusts journey toward inclusion and compassionate culturefrom strategy to delivery. Design and commission OD programmes and initiatives that drive organisational change, staff wellbeing and engagement, and outstanding patient care. Adapt reward and recognition frameworks to incentivise and embed Trust values. Teaching and Learning Work closely with the CMO and CNO to create an integrated Education and learning function catering for the needs of all sections of the workforce, to go live in 2026/7, ensuring excellence in clinical, managerial, and professional development. Forge strong partnerships with education providers and system partners to attract, retain, and continually develop the best talent. Workforce Planning and Performance Develop and deliver strategic and operational workforce plans, proactively forecasting needs now and for the future. Oversee recruitment and retention strategies for a diverse, skilled workforce. Monitor and report workforce performance metrics to Board and managers. Staff Voice and Co-production Promote productive partnership working with staff and trades unions. Lead improvements in staff satisfaction through regular engagement and responsive action. Amplify direct staff voice, involvement, and co-production in policy, practice, and culture, going beyond consultation to genuine empowerment. Provide professional leadership, vision, and direction for the Trusts Operational HR Services, Medical Workforce, Employee Relations, EDI, and Organisational Development. Advise the CEO, Board and senior leaders on sensitive workforce matters. Set and monitor the highest standards of confidentiality, integrity, and compliance in all people actions. Provide executive leadership for People workstreams and projects for the One Devon and working collaboratively with system partners across Devon and Cornwall and beyond. Contribute to and lead elements of the implementation of the system-wide People Plan. Proactively engage with the South West and national CPO networks to ensure engagement and relevant leaning from best practice. Executive Director Responsibilities Contribute fully to the Trusts overall strategy, Board effectiveness, and achievement of strategic and financial objectives including leadership of wider workstreams to support financial sustainability alongside delivery on year-on-year efficiencies within the workforce function. Maintain Board-level oversight and accountability for all corporate HR, organisational development, and EDI matters. Participate in the Executive Director on-call Rota. Maintain eligibility with Fit & Proper Persons Requirements. Person Specification Qualifications Educated to Master's degree level or equivalent Evidence of continuing professional development, with project management/leadership being particularly desirable Good knowledge of NHS regulatory frameworks, safety, financial procedures and statutory regulations CIPD Fellow Knowledge & Skills . click apply for full job details
Jan 20, 2026
Full time
Executive Director Appointment - Chief People Officer Joining us on a twelve to eighteen month fixed term contract/secondment basis as our Chief People Officer, you will play a central role in shaping the future of our organisation and ensuring our people feel valued, supported and empowered to deliver outstanding care. This is a pivotal Executive Board position, reporting directly to the Chief Executive, where your leadership will influence culture, workforce transformation and long term organisational success. We are seeking an inspiring, collaborative, and forward thinking leader with a strong professional background in HR and Organisational Development. You will bring credibility, confidence and compassion, alongside substantial experience operating at Board level or as a Deputy with some board exposure with a proven track record of leading people functions in a large complex organisation. Your leadership will drive workforce transformation, enabling new ways of working that bring our Trust strategy and the NHS 10-Year Plan to life and ensuring our communities not just today but for future generations to come. In this role, you will have the opportunity to lead meaningful change, strengthening a culture that is empowering and genuinely committed to learning and improving. You will join an Executive Team united by a clear sense of purpose and a shared commitment to making University Hospitals Plymouth a great place to work and receive care. Main duties of the job Your Impact As Chief People Officer, you will: Champion and continue to embed our Trust Values, shaping a healthy, compassionate and inclusive culture where colleagues feel a sense of belonging and purpose. Lead workforce redesign and productivity programmes, ensuring our staffing models are fit for the future and aligned to clinical transformation and financial sustainability. Lead the development and delivery of a new, evidence-based People Strategy that strengthens and improves staff experience across the organisation. Drive the future transformation of People Services, using technology, automation and data-driven innovation to improve customer experience for staff and leaders. Advance system working, ensuring our organisation is an active and influential partner across the wider health and care landscape. Strengthen partnership working with trade unions, system partners and community organisations. Provide expert strategic advice to the Chief Executive and Board, influencing decision-making and shaping workforce strategy at the highest level. About us We are a people business - where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure. PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY. If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment manager for this post who will put you in touch with the recruitment team. We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted. Job responsibilities Workforce Transformation and Delivery Lead delivery of the workforce aspects of the NHS 10-year plan, including exploration and implementation of innovative workforce models that enable and empower left shift (out of hospital, prevention, community care) in partnership with clinical and operational leaders. Partner with system and regional HR leaders to share best practices and accelerate adoption of new workforce solutions. Equality, Diversity and Inclusion Champion a Trust-wide approach to EDI, driving cultural change so University Hospitals Plymouth is an employer where everyone can thrive. Oversee the design and delivery of EDI programmes with impact, from recruitment practices to career progression pathways. Support the Trust in meeting and exceeding statutory equalities duties and foster a workplace free from discrimination and disadvantage. Integrate social value and anchor institution principlesusing the Trusts position to promote local employment, inequalities reduction, apprenticeships, and community impact. HR Systems, Processes, and Manager Empowerment Establish and embed consistently high standards of HR systems and processes that support managers to lead, develop, and support their teams. Drive continued digital innovation in HR, ensuring managers and staff have accessible and effective tools for people management across the employee lifecycle. Work closely with our CDIO on innovative models for process automation to enable more efficient ways of working. Leadership Capability Development Strengthen leadership and management capability at all levels of the Trust through targeted training, development programmes, and interventions. Develop and deliver succession plans and talent pipelines for critical roles. Lead the Board and senior leadership team development, creating an environment of high trust, ambition, and accountability. Digital Transformation and Workforce Analytics Lead adoption of digital HR technologies (e.g., e-rostering, automation, AI-enabled talent management) to enhance operational efficiency and staff experience. Champion workforce analytics, using data to drive decisions on recruitment, retention, wellbeing, and productivity. Organisational Development Lead, model, and enable the Trusts journey toward inclusion and compassionate culturefrom strategy to delivery. Design and commission OD programmes and initiatives that drive organisational change, staff wellbeing and engagement, and outstanding patient care. Adapt reward and recognition frameworks to incentivise and embed Trust values. Teaching and Learning Work closely with the CMO and CNO to create an integrated Education and learning function catering for the needs of all sections of the workforce, to go live in 2026/7, ensuring excellence in clinical, managerial, and professional development. Forge strong partnerships with education providers and system partners to attract, retain, and continually develop the best talent. Workforce Planning and Performance Develop and deliver strategic and operational workforce plans, proactively forecasting needs now and for the future. Oversee recruitment and retention strategies for a diverse, skilled workforce. Monitor and report workforce performance metrics to Board and managers. Staff Voice and Co-production Promote productive partnership working with staff and trades unions. Lead improvements in staff satisfaction through regular engagement and responsive action. Amplify direct staff voice, involvement, and co-production in policy, practice, and culture, going beyond consultation to genuine empowerment. Provide professional leadership, vision, and direction for the Trusts Operational HR Services, Medical Workforce, Employee Relations, EDI, and Organisational Development. Advise the CEO, Board and senior leaders on sensitive workforce matters. Set and monitor the highest standards of confidentiality, integrity, and compliance in all people actions. Provide executive leadership for People workstreams and projects for the One Devon and working collaboratively with system partners across Devon and Cornwall and beyond. Contribute to and lead elements of the implementation of the system-wide People Plan. Proactively engage with the South West and national CPO networks to ensure engagement and relevant leaning from best practice. Executive Director Responsibilities Contribute fully to the Trusts overall strategy, Board effectiveness, and achievement of strategic and financial objectives including leadership of wider workstreams to support financial sustainability alongside delivery on year-on-year efficiencies within the workforce function. Maintain Board-level oversight and accountability for all corporate HR, organisational development, and EDI matters. Participate in the Executive Director on-call Rota. Maintain eligibility with Fit & Proper Persons Requirements. Person Specification Qualifications Educated to Master's degree level or equivalent Evidence of continuing professional development, with project management/leadership being particularly desirable Good knowledge of NHS regulatory frameworks, safety, financial procedures and statutory regulations CIPD Fellow Knowledge & Skills . click apply for full job details
Estate Officer CPL have partnered with Northern Ireland Civil Service (NICS) to recruit for an Estate Officer (HPTO) to join their team on a temporary contract, with possibility of extension. Pay Rate - £19.59 per hour Location - DOJ, NICTS, Estates and Security Branch Benefits - 37 days holiday per annum Hours - 37 hours per week Key Duties Monitor and manage cyclical maintenance activity, to include managing the Early Warning Notice (EWN) process and all remedial spend. Manage maintenance programmes, including procurement, contract management, quality control, stakeholder management. Assess adequacy of cyclical maintenance schedules and undertake risk assessments of critical systems, recommending improvements where necessary. Provide an interface with operational managers on issues relating to maintenance and/or compliance. Monitor the Building Energy Management Systems (BEMS) throughout the estate to assist sustainability and carbon reduction targets, while maintaining occupant comfort and ensuring waste is minimised where possible. Perform the role of Project Sponsor using a range of construction related contracts including MTC, NEC4 and local Frameworks. Provide expertise and advice to colleagues on building maintenance and design or on the technical execution of construction or engineering tasks. Develop and monitor SLAs with customers and the supply chain to oversee maintenance performance. Provide a visible presence by ensuring the best quality of service and excellent customer communications. Act as the senior escalation point for maintenance issues raised across a defined range of NICTS buildings and troubleshoot significant operations/service delivery issues in support of supplier partners. Contract management and key relationship management with senior users and key suppliers across a defined range of NICTS buildings. Completion of Business Cases for maintenance orders and projects in line with NIGEAE guidance and the Better Business Case (BBC) model. Monitoring spends on maintenance projects and reporting any projected variance to finance colleagues on a monthly basis. Providing input for line management to allow quarterly monitoring round budget allocation. Closely monitoring contractor expenditure against projections and investigating any anomalies. Monitoring professional fee spend from external delivery partners. Provide effective project management support to the other construction professionals within the Modernisation Division. Using approved methodologies, manage maintenance projects from inception to completion of the procurement cycle. Managing and monitoring risks, issues, costs, benefits and outcomes of maintenance projects. Undertake all line management responsibilities in accordance with NICS HR policy and guidance, ensuring that performance and absence management procedures are followed. Provide advice and guidance to direct report Professional Technical Officers on matters relating to Maintenance Management, Facilities Management and Project Management. Candidate is required to travel throughout the region and therefore must have access to a vehicle ensured for business use. Essential Experience/Qualifications Have a Higher National Certificate (HNC) in engineering or a construction related discipline, AND a minimum of 4 years post qualification experience in estates and/or facilities management. Have a Higher National Diploma (HND) in engineering or a construction related discipline, AND a minimum of 3 years post qualification experience in estates and/or facilities management. Have a degree in engineering or a construction related discipline, AND a minimum of 2 years post qualification experience in estates and/or facilities management. Desired Experience/Qualifications Working towards licentiate (technical) membership of a relevant professional body, such as CIBSE IET, CIOB, RICS, IWFM or hold relevant membership. Relevant or Equivalent Qualifications Applications will also be considered from applicants with relevant formal qualifications considered to be of an equivalent or higher standard to those stated. Relevant or equivalent qualifications: give the type of qualification and date awarded (the date awarded is the date on which you were notified of your result by the official awarding body). If you believe your qualification is equivalent to the one required, the onus is on you to provide the panel with details of modules studied etc so that a well informed decision can be made. For further details please apply directly below or contact Anne-Marie Erhalim directly. If successful you will be required to complete a criminal record check through Access NI, having a criminal conviction will not necessarily exclude you from this process. CPL have a policy on the recruitment of ex offenders, for a copy of this policy please email Cpl is an equal opportunities employer and welcomes applicants from all backgrounds. We recognise that a diverse and inclusive workplace will better our relationships and services with our clients, our candidates, our communities, and one another. Be You, Be Kind, Be Proud.
Jan 20, 2026
Full time
Estate Officer CPL have partnered with Northern Ireland Civil Service (NICS) to recruit for an Estate Officer (HPTO) to join their team on a temporary contract, with possibility of extension. Pay Rate - £19.59 per hour Location - DOJ, NICTS, Estates and Security Branch Benefits - 37 days holiday per annum Hours - 37 hours per week Key Duties Monitor and manage cyclical maintenance activity, to include managing the Early Warning Notice (EWN) process and all remedial spend. Manage maintenance programmes, including procurement, contract management, quality control, stakeholder management. Assess adequacy of cyclical maintenance schedules and undertake risk assessments of critical systems, recommending improvements where necessary. Provide an interface with operational managers on issues relating to maintenance and/or compliance. Monitor the Building Energy Management Systems (BEMS) throughout the estate to assist sustainability and carbon reduction targets, while maintaining occupant comfort and ensuring waste is minimised where possible. Perform the role of Project Sponsor using a range of construction related contracts including MTC, NEC4 and local Frameworks. Provide expertise and advice to colleagues on building maintenance and design or on the technical execution of construction or engineering tasks. Develop and monitor SLAs with customers and the supply chain to oversee maintenance performance. Provide a visible presence by ensuring the best quality of service and excellent customer communications. Act as the senior escalation point for maintenance issues raised across a defined range of NICTS buildings and troubleshoot significant operations/service delivery issues in support of supplier partners. Contract management and key relationship management with senior users and key suppliers across a defined range of NICTS buildings. Completion of Business Cases for maintenance orders and projects in line with NIGEAE guidance and the Better Business Case (BBC) model. Monitoring spends on maintenance projects and reporting any projected variance to finance colleagues on a monthly basis. Providing input for line management to allow quarterly monitoring round budget allocation. Closely monitoring contractor expenditure against projections and investigating any anomalies. Monitoring professional fee spend from external delivery partners. Provide effective project management support to the other construction professionals within the Modernisation Division. Using approved methodologies, manage maintenance projects from inception to completion of the procurement cycle. Managing and monitoring risks, issues, costs, benefits and outcomes of maintenance projects. Undertake all line management responsibilities in accordance with NICS HR policy and guidance, ensuring that performance and absence management procedures are followed. Provide advice and guidance to direct report Professional Technical Officers on matters relating to Maintenance Management, Facilities Management and Project Management. Candidate is required to travel throughout the region and therefore must have access to a vehicle ensured for business use. Essential Experience/Qualifications Have a Higher National Certificate (HNC) in engineering or a construction related discipline, AND a minimum of 4 years post qualification experience in estates and/or facilities management. Have a Higher National Diploma (HND) in engineering or a construction related discipline, AND a minimum of 3 years post qualification experience in estates and/or facilities management. Have a degree in engineering or a construction related discipline, AND a minimum of 2 years post qualification experience in estates and/or facilities management. Desired Experience/Qualifications Working towards licentiate (technical) membership of a relevant professional body, such as CIBSE IET, CIOB, RICS, IWFM or hold relevant membership. Relevant or Equivalent Qualifications Applications will also be considered from applicants with relevant formal qualifications considered to be of an equivalent or higher standard to those stated. Relevant or equivalent qualifications: give the type of qualification and date awarded (the date awarded is the date on which you were notified of your result by the official awarding body). If you believe your qualification is equivalent to the one required, the onus is on you to provide the panel with details of modules studied etc so that a well informed decision can be made. For further details please apply directly below or contact Anne-Marie Erhalim directly. If successful you will be required to complete a criminal record check through Access NI, having a criminal conviction will not necessarily exclude you from this process. CPL have a policy on the recruitment of ex offenders, for a copy of this policy please email Cpl is an equal opportunities employer and welcomes applicants from all backgrounds. We recognise that a diverse and inclusive workplace will better our relationships and services with our clients, our candidates, our communities, and one another. Be You, Be Kind, Be Proud.
A place to drive change Location : Bradford, Hybrid (2-3 days in the office, with travel as required for meetings and training) Salary : £77,405 per annum, plus essential car user allowance of £1,250 Contract type : Permanent Hours : 35 hours per week, Monday - Friday, 9am-5pm Thousands of families depend on us for safe, sustainable and affordable homes. As we continue to transform our services and modernise how we work, technology is becoming central to how we deliver for our customers. It's this belief-that everyone deserves a place to call home-that drives everything we do. Together, we're innovating, improving, and finding new ways to support our customers and colleagues. If you're looking for a career that creates real impact and supports meaningful change, this is the place to be. About the role Lead, innovate and shape our digital future. We are investing in technology like never before. To support this transformation, we're looking for a visionary and hands-on Head of IT Development to lead the teams who design, build and assure the digital services our colleagues and customers rely on every day. This role is perfect for someone who thrives at the intersection of strategy and delivery: you'll architect modern Azure-based platforms, lead talented development and testing teams, and champion engineering practices that raise quality, improve performance, and accelerate delivery. This isn't just a technical leadership position-it's an opportunity to shape the technology landscape of an organisation with a genuine social purpose. Salary The spot salary for this position is £77,405 per annum for applicants who fully meet the requirements. Applicants who are still developing some skills may start at 5% or 10% below the spot salary, with clear support to progress to the full amount. About you Extensive experience with the Microsoft tech stack and ideally Azure cloud environments. Strong grounding in modern engineering practices-API-first, microservices, DevOps, CI/CD and resilient architectures. Proven ability to balance strategic thinking with hands-on technical understanding. Strong leadership skills, with experience supporting multidisciplinary and partner teams to perform at their best. A passion for agile delivery, continuous improvement and embedding robust quality throughout development. Experience aligning development and testing activities with organisational goals and technology strategy. Solid architecture understanding and confidence overseeing solution design. Experience assuring output quality from internal and augmented development/testing teams. Excellent communication, influencing and stakeholder management skills. Experience defining meaningful KPIs and reporting on team performance. Experience managing external vendors and ensuring alignment with internal standards. A place to build a future We've got big ambitions-and we're looking for people who want to grow with us. You'll have opportunities to learn new skills, shape your career direction and contribute to a collaborative, supportive environment. What you'll receive: Generous time off: 28 days holiday plus bank holidays, your birthday off, and the option to buy more. Health & wellbeing: Cash health plan, Health MOTs, online GP, gym discounts, and a volunteer day for a cause you care about. Financial perks: Car leasing options, salary sacrifice benefits and exclusive discount schemes. Future security: Defined Contribution and Defined Benefit pension options, plus life assurance at three times your salary. Family-friendly policies: Enhanced parental leave and flexible working options. Career development: Leadership training, apprenticeships, internal programmes and more. This is more than a job-it's a place to make an impact, be valued, and build a meaningful future. We're committed to inclusion We believe diversity makes us stronger and we're committed to creating a workplace where everyone feels respected and able to thrive. If you need reasonable adjustments during the recruitment process, just let us know-we'll make it happen. Please note: Candidates must have current eligibility to live and work in the UK. Accent does not currently hold a sponsorship licence. If you want a place where you can make a positive difference-to society, to our organisation and to your future-apply now. Recruitment Agencies: We work exclusively with partners on our PSL and do not accept speculative approaches. You may have experience of the following: Head of IT Development, IT Leadership, Software Development Manager, Azure Architecture, Microsoft Tech Stack, Cloud-Native Development, API-First, Microservices, DevOps, CI/CD, Modern Engineering Practices, Quality Assurance, Test Automation, SDLC, Digital Transformation, IT Strategy, Technical Leadership, Engineering Manager, Solution Architecture, Agile Delivery, Progressive Delivery, Infrastructure-as-Code, Event-Driven Architecture, Systems Integration, Stakeholder Management, Vendor Management, Technology Innovation, etc. REF-
Jan 20, 2026
Full time
A place to drive change Location : Bradford, Hybrid (2-3 days in the office, with travel as required for meetings and training) Salary : £77,405 per annum, plus essential car user allowance of £1,250 Contract type : Permanent Hours : 35 hours per week, Monday - Friday, 9am-5pm Thousands of families depend on us for safe, sustainable and affordable homes. As we continue to transform our services and modernise how we work, technology is becoming central to how we deliver for our customers. It's this belief-that everyone deserves a place to call home-that drives everything we do. Together, we're innovating, improving, and finding new ways to support our customers and colleagues. If you're looking for a career that creates real impact and supports meaningful change, this is the place to be. About the role Lead, innovate and shape our digital future. We are investing in technology like never before. To support this transformation, we're looking for a visionary and hands-on Head of IT Development to lead the teams who design, build and assure the digital services our colleagues and customers rely on every day. This role is perfect for someone who thrives at the intersection of strategy and delivery: you'll architect modern Azure-based platforms, lead talented development and testing teams, and champion engineering practices that raise quality, improve performance, and accelerate delivery. This isn't just a technical leadership position-it's an opportunity to shape the technology landscape of an organisation with a genuine social purpose. Salary The spot salary for this position is £77,405 per annum for applicants who fully meet the requirements. Applicants who are still developing some skills may start at 5% or 10% below the spot salary, with clear support to progress to the full amount. About you Extensive experience with the Microsoft tech stack and ideally Azure cloud environments. Strong grounding in modern engineering practices-API-first, microservices, DevOps, CI/CD and resilient architectures. Proven ability to balance strategic thinking with hands-on technical understanding. Strong leadership skills, with experience supporting multidisciplinary and partner teams to perform at their best. A passion for agile delivery, continuous improvement and embedding robust quality throughout development. Experience aligning development and testing activities with organisational goals and technology strategy. Solid architecture understanding and confidence overseeing solution design. Experience assuring output quality from internal and augmented development/testing teams. Excellent communication, influencing and stakeholder management skills. Experience defining meaningful KPIs and reporting on team performance. Experience managing external vendors and ensuring alignment with internal standards. A place to build a future We've got big ambitions-and we're looking for people who want to grow with us. You'll have opportunities to learn new skills, shape your career direction and contribute to a collaborative, supportive environment. What you'll receive: Generous time off: 28 days holiday plus bank holidays, your birthday off, and the option to buy more. Health & wellbeing: Cash health plan, Health MOTs, online GP, gym discounts, and a volunteer day for a cause you care about. Financial perks: Car leasing options, salary sacrifice benefits and exclusive discount schemes. Future security: Defined Contribution and Defined Benefit pension options, plus life assurance at three times your salary. Family-friendly policies: Enhanced parental leave and flexible working options. Career development: Leadership training, apprenticeships, internal programmes and more. This is more than a job-it's a place to make an impact, be valued, and build a meaningful future. We're committed to inclusion We believe diversity makes us stronger and we're committed to creating a workplace where everyone feels respected and able to thrive. If you need reasonable adjustments during the recruitment process, just let us know-we'll make it happen. Please note: Candidates must have current eligibility to live and work in the UK. Accent does not currently hold a sponsorship licence. If you want a place where you can make a positive difference-to society, to our organisation and to your future-apply now. Recruitment Agencies: We work exclusively with partners on our PSL and do not accept speculative approaches. You may have experience of the following: Head of IT Development, IT Leadership, Software Development Manager, Azure Architecture, Microsoft Tech Stack, Cloud-Native Development, API-First, Microservices, DevOps, CI/CD, Modern Engineering Practices, Quality Assurance, Test Automation, SDLC, Digital Transformation, IT Strategy, Technical Leadership, Engineering Manager, Solution Architecture, Agile Delivery, Progressive Delivery, Infrastructure-as-Code, Event-Driven Architecture, Systems Integration, Stakeholder Management, Vendor Management, Technology Innovation, etc. REF-
Software Engineer Job Reference No#: 5053 Open Positions: 1 Apply Share About Apexon Apexon is a digital-first technology services firm specializing in accelerating business transformation and delivering human-centric digital experiences. We have been meeting customers wherever they are in the digital lifecycle and helping them outperform their competition through speed and innovation. Apexon brings together distinct core competencies - in AI, analytics, app development, cloud, commerce, CX, data, DevOps, IoT, mobile, quality engineering and UX, and our deep expertise in BFSI, healthcare, and life sciences - to help businesses capitalize on the unlimited opportunities digital offers. Our reputation is built on a comprehensive suite of engineering services, a dedication to solving clients' toughest technology problems, and a commitment to continuous improvement. Backed by Goldman Sachs Asset Management and Everstone Capital, Apexon now has a global presence of 15 offices (and 10 delivery centers) across four continents. We enable Software Developer (Java, React, AWS) We are seeking a highly motivated and skilled Software Developer with 3-5 years of professional experience to join our dynamic team. The ideal candidate will possess a strong background in Java backend development, modern React-based frontend development, and practical experience with Amazon Web Services (AWS) cloud infrastructure. You will play a crucial role in designing, developing, and maintaining high-performance, scalable, and secure applications across our technology stack. Responsibilities Design, develop, and maintain robust and scalable backend services using Java, Spring Boot, and microservices architecture. Build and implement responsive, user-friendly web interfaces using React.js, JavaScript (ES6+), HTML5, CSS3, and TypeScript, including state management libraries like Redux or Context API. Leverage and manage AWS cloud services such as EC2, S3, Lambda, RDS, DynamoDB, and API Gateway for application deployment, monitoring, and scaling. Implement and optimize RESTful APIs to ensure seamless communication between frontend and backend systems. Collaborate effectively with cross-functional teams, including product managers, UI/UX designers, QA engineers, and other developers, throughout the software development lifecycle. Troubleshoot, debug, and resolve complex technical issues, ensuring optimal application performance and reliability. Contribute to the continuous integration and continuous delivery (CI/CD) pipelines and adopt DevOps best practices. Write clean, well-documented, and maintainable code, adhering to industry best practices and coding standards. Actively participate in code reviews to ensure code quality, consistency, and knowledge sharing. Required Skills & Qualifications Bachelor's degree in Computer Science, Engineering, or a related field. 3-5 years of hands-on professional experience in software development. Java Expertise: Strong proficiency in Java/J2EE, with extensive experience in Spring Boot, Spring MVC, Hibernate, and JPA. React Proficiency: Solid experience with React.js, JavaScript (ES6+), HTML5, CSS3, and TypeScript. Familiarity with state management libraries (e.g., Redux, Context API). AWS Cloud Experience: Proven hands on experience with core AWS services such as EC2, S3, Lambda, RDS, DynamoDB, API Gateway, and IAM. Database Knowledge: Experience working with both SQL (e.g., MySQL, PostgreSQL, Oracle) and NoSQL (e.g., MongoDB, Cassandra, DynamoDB) databases. Microservices & APIs: Demonstrated experience in designing, developing, and consuming RESTful APIs and building microservices architectures. DevOps & CI/CD: Familiarity with containerization technologies (Docker, Kubernetes) and CI/CD pipelines (e.g., Jenkins, GitHub Actions, GitLab CI/CD). Version Control: Proficient in using Git for source code management. Soft Skills: Excellent problem solving, analytical, communication, and interpersonal skills. Ability to work effectively in an Agile development environment. Preferred Qualifications (Good to Have) Experience with message queuing systems (e.g., Kafka, SQS, RabbitMQ). Knowledge of GraphQL, gRPC, or WebSockets. AWS certifications (e.g., AWS Certified Developer, AWS Certified Solutions Architect). Experience with testing frameworks such as JUnit, Jest, Enzyme, or React Testing Library. Our Commitment to Diversity & Inclusion Did you know that Apexon has been Certified by Great Place To Work , the global authority on workplace culture, in each of the three regions in which it operates: USA (for the fourth time in 2023), India (seven consecutive certifications as of 2023), and the UK. Apexon is committed to being an equal opportunity employer and promoting diversity in the workplace. We take affirmative action to ensure equal employment opportunity for all qualified individuals. Apexon strictly prohibits discrimination and harassment of any kind and provides equal employment opportunities to employees and applicants without regard to gender, race, color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Job Applicant Privacy policy ( here ) Our Commitment to Environment Actively contribute to Apexon's commitment to environmental responsibility by following sustainable practices and supporting ESG initiatives. Our Perks and Benefits Up to 10% bonus (based on company and personal performance). An employer pension scheme. 25 days holiday + Statutory bank holidays, with the option to carry forward or 'cash-in' 5 days each year. Access to YuLife wellness platform, subscription to Meditopia App, premium subscription to Fiit, life coaching & emotional wellbeing sessions, 24 / 7 virtual GP Access, Employee Assistance Programme. Life Insurance & Income protection. Enhanced Maternity Pay & Paternity Pay. Cycle to work scheme. Travel loan scheme. A Tech Scheme which lets you choose from over 5000 tech products at up to a 12% discount. Free unlimited Udemy account for every employee to support their continuous learning and improvement. Support in obtaining relevant certifications. Job Location England, United Kingdom
Jan 20, 2026
Full time
Software Engineer Job Reference No#: 5053 Open Positions: 1 Apply Share About Apexon Apexon is a digital-first technology services firm specializing in accelerating business transformation and delivering human-centric digital experiences. We have been meeting customers wherever they are in the digital lifecycle and helping them outperform their competition through speed and innovation. Apexon brings together distinct core competencies - in AI, analytics, app development, cloud, commerce, CX, data, DevOps, IoT, mobile, quality engineering and UX, and our deep expertise in BFSI, healthcare, and life sciences - to help businesses capitalize on the unlimited opportunities digital offers. Our reputation is built on a comprehensive suite of engineering services, a dedication to solving clients' toughest technology problems, and a commitment to continuous improvement. Backed by Goldman Sachs Asset Management and Everstone Capital, Apexon now has a global presence of 15 offices (and 10 delivery centers) across four continents. We enable Software Developer (Java, React, AWS) We are seeking a highly motivated and skilled Software Developer with 3-5 years of professional experience to join our dynamic team. The ideal candidate will possess a strong background in Java backend development, modern React-based frontend development, and practical experience with Amazon Web Services (AWS) cloud infrastructure. You will play a crucial role in designing, developing, and maintaining high-performance, scalable, and secure applications across our technology stack. Responsibilities Design, develop, and maintain robust and scalable backend services using Java, Spring Boot, and microservices architecture. Build and implement responsive, user-friendly web interfaces using React.js, JavaScript (ES6+), HTML5, CSS3, and TypeScript, including state management libraries like Redux or Context API. Leverage and manage AWS cloud services such as EC2, S3, Lambda, RDS, DynamoDB, and API Gateway for application deployment, monitoring, and scaling. Implement and optimize RESTful APIs to ensure seamless communication between frontend and backend systems. Collaborate effectively with cross-functional teams, including product managers, UI/UX designers, QA engineers, and other developers, throughout the software development lifecycle. Troubleshoot, debug, and resolve complex technical issues, ensuring optimal application performance and reliability. Contribute to the continuous integration and continuous delivery (CI/CD) pipelines and adopt DevOps best practices. Write clean, well-documented, and maintainable code, adhering to industry best practices and coding standards. Actively participate in code reviews to ensure code quality, consistency, and knowledge sharing. Required Skills & Qualifications Bachelor's degree in Computer Science, Engineering, or a related field. 3-5 years of hands-on professional experience in software development. Java Expertise: Strong proficiency in Java/J2EE, with extensive experience in Spring Boot, Spring MVC, Hibernate, and JPA. React Proficiency: Solid experience with React.js, JavaScript (ES6+), HTML5, CSS3, and TypeScript. Familiarity with state management libraries (e.g., Redux, Context API). AWS Cloud Experience: Proven hands on experience with core AWS services such as EC2, S3, Lambda, RDS, DynamoDB, API Gateway, and IAM. Database Knowledge: Experience working with both SQL (e.g., MySQL, PostgreSQL, Oracle) and NoSQL (e.g., MongoDB, Cassandra, DynamoDB) databases. Microservices & APIs: Demonstrated experience in designing, developing, and consuming RESTful APIs and building microservices architectures. DevOps & CI/CD: Familiarity with containerization technologies (Docker, Kubernetes) and CI/CD pipelines (e.g., Jenkins, GitHub Actions, GitLab CI/CD). Version Control: Proficient in using Git for source code management. Soft Skills: Excellent problem solving, analytical, communication, and interpersonal skills. Ability to work effectively in an Agile development environment. Preferred Qualifications (Good to Have) Experience with message queuing systems (e.g., Kafka, SQS, RabbitMQ). Knowledge of GraphQL, gRPC, or WebSockets. AWS certifications (e.g., AWS Certified Developer, AWS Certified Solutions Architect). Experience with testing frameworks such as JUnit, Jest, Enzyme, or React Testing Library. Our Commitment to Diversity & Inclusion Did you know that Apexon has been Certified by Great Place To Work , the global authority on workplace culture, in each of the three regions in which it operates: USA (for the fourth time in 2023), India (seven consecutive certifications as of 2023), and the UK. Apexon is committed to being an equal opportunity employer and promoting diversity in the workplace. We take affirmative action to ensure equal employment opportunity for all qualified individuals. Apexon strictly prohibits discrimination and harassment of any kind and provides equal employment opportunities to employees and applicants without regard to gender, race, color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Job Applicant Privacy policy ( here ) Our Commitment to Environment Actively contribute to Apexon's commitment to environmental responsibility by following sustainable practices and supporting ESG initiatives. Our Perks and Benefits Up to 10% bonus (based on company and personal performance). An employer pension scheme. 25 days holiday + Statutory bank holidays, with the option to carry forward or 'cash-in' 5 days each year. Access to YuLife wellness platform, subscription to Meditopia App, premium subscription to Fiit, life coaching & emotional wellbeing sessions, 24 / 7 virtual GP Access, Employee Assistance Programme. Life Insurance & Income protection. Enhanced Maternity Pay & Paternity Pay. Cycle to work scheme. Travel loan scheme. A Tech Scheme which lets you choose from over 5000 tech products at up to a 12% discount. Free unlimited Udemy account for every employee to support their continuous learning and improvement. Support in obtaining relevant certifications. Job Location England, United Kingdom
A place to drive change Location : Bradford, Hybrid (2-3 days in the office, with travel as required for meetings/training) Salary : £77,405 per annum, plus essential car user allowance of £1,250 Contract type : Permanent Hours : 35 per week, Monday - Friday, 9am-5pm Thousands of families across the country rely on us for safe, affordable and sustainable homes. As we continue to modernise our services and evolve how we work, our technology foundations have never been more important. It's this belief - that everyone deserves a place to call home - that drives everything we do. Together, we're finding new ways to innovate for our customers, strengthen the way we operate, and create a thriving workplace that supports everyone. If you're looking for a role where you can lead meaningful change, bring big ideas, and shape the future of our digital operations, this is the place to be. About the role Lead, transform, and protect our digital future. We're searching for a Head of IT Operations & Service Delivery who can seamlessly combine deep technical expertise with strong strategic leadership. You'll be responsible for ensuring the technology our colleagues and customers depend on is available, secure, resilient and cost-effective-while leading two pivotal functions: Service Operations and Technical Operations. This role suits someone who thrives in complexity, owns outcomes, and embraces the challenge of stabilising today while architecting tomorrow. Whether you're resolving a critical incident, strengthening our cyber posture, or driving our cloud migration roadmap, your impact will be felt across the organisation. Salary The spot salary for this role is £77,405 per annum for candidates who fully meet the requirements. If you're still building some of your skills or experience, you may start at 5% or 10% below spot, with clear progression opportunities and structured support. About you Proven experience leading IT Operations in complex, multi-system environments. Strong understanding of security frameworks, threat detection, incident response and operational cyber maturity. Experience with IaaS, PaaS, SaaS and hybrid cloud strategies. Technical depth across infrastructure, networking and enterprise systems. Experience maturing and enforcing release management frameworks aligned to ITIL best practice. Strong understanding of infrastructure and application dependencies during releases and changes. Excellent communication, relationship-building and influencing skills at senior levels. A proactive, forward-thinking approach to risk, service improvement and operational excellence. A place to build a future We've got big ambitions, and we're looking for people who want to grow with us. You'll have the chance to expand your skills, shape your career and thrive in a collaborative, supportive environment. What you'll receive: 28 days' holiday, plus bank holidays, birthday leave, and the option to buy more. Health & wellbeing support including a cash health plan, online GP, Health MOTs, gym discounts and a volunteering day. Financial benefits including car leasing options, salary sacrifice schemes and exclusive discounts. Future security with both Defined Contribution and Defined Benefit pension schemes, plus life assurance at three times your salary. Family-friendly policies including enhanced parental leave and flexible working. Career development through management and leadership training, apprenticeships and more. This is more than a job-it's a place where you can make a real difference, be valued and grow your career. We're committed to inclusion We celebrate diversity and strive to create a workplace where everyone feels respected, supported and able to thrive. If you need reasonable adjustments during the recruitment process, let us know-we'll make it happen. Please note: Candidates must have current eligibility to live and work in the UK. Accent does not hold a sponsorship licence. If you're looking for a place where you can make a meaningful difference-to society, to our organisation and to your future-apply now. Recruitment Agencies: We work exclusively with partners on our PSL and do not accept speculative approaches. You may have experience of the following: Head of IT Operations, IT Operations Manager, Service Delivery Lead, ITIL, Azure Operations, Cloud Migration, Service Management, IT Infrastructure, Enterprise Networking, Cyber Security Operations, Incident Response, Operational Resilience, Disaster Recovery, Business Continuity, P1 Incident Management, Platform Operations, IT Service Desk, Technical Operations, etc. REF-
Jan 20, 2026
Full time
A place to drive change Location : Bradford, Hybrid (2-3 days in the office, with travel as required for meetings/training) Salary : £77,405 per annum, plus essential car user allowance of £1,250 Contract type : Permanent Hours : 35 per week, Monday - Friday, 9am-5pm Thousands of families across the country rely on us for safe, affordable and sustainable homes. As we continue to modernise our services and evolve how we work, our technology foundations have never been more important. It's this belief - that everyone deserves a place to call home - that drives everything we do. Together, we're finding new ways to innovate for our customers, strengthen the way we operate, and create a thriving workplace that supports everyone. If you're looking for a role where you can lead meaningful change, bring big ideas, and shape the future of our digital operations, this is the place to be. About the role Lead, transform, and protect our digital future. We're searching for a Head of IT Operations & Service Delivery who can seamlessly combine deep technical expertise with strong strategic leadership. You'll be responsible for ensuring the technology our colleagues and customers depend on is available, secure, resilient and cost-effective-while leading two pivotal functions: Service Operations and Technical Operations. This role suits someone who thrives in complexity, owns outcomes, and embraces the challenge of stabilising today while architecting tomorrow. Whether you're resolving a critical incident, strengthening our cyber posture, or driving our cloud migration roadmap, your impact will be felt across the organisation. Salary The spot salary for this role is £77,405 per annum for candidates who fully meet the requirements. If you're still building some of your skills or experience, you may start at 5% or 10% below spot, with clear progression opportunities and structured support. About you Proven experience leading IT Operations in complex, multi-system environments. Strong understanding of security frameworks, threat detection, incident response and operational cyber maturity. Experience with IaaS, PaaS, SaaS and hybrid cloud strategies. Technical depth across infrastructure, networking and enterprise systems. Experience maturing and enforcing release management frameworks aligned to ITIL best practice. Strong understanding of infrastructure and application dependencies during releases and changes. Excellent communication, relationship-building and influencing skills at senior levels. A proactive, forward-thinking approach to risk, service improvement and operational excellence. A place to build a future We've got big ambitions, and we're looking for people who want to grow with us. You'll have the chance to expand your skills, shape your career and thrive in a collaborative, supportive environment. What you'll receive: 28 days' holiday, plus bank holidays, birthday leave, and the option to buy more. Health & wellbeing support including a cash health plan, online GP, Health MOTs, gym discounts and a volunteering day. Financial benefits including car leasing options, salary sacrifice schemes and exclusive discounts. Future security with both Defined Contribution and Defined Benefit pension schemes, plus life assurance at three times your salary. Family-friendly policies including enhanced parental leave and flexible working. Career development through management and leadership training, apprenticeships and more. This is more than a job-it's a place where you can make a real difference, be valued and grow your career. We're committed to inclusion We celebrate diversity and strive to create a workplace where everyone feels respected, supported and able to thrive. If you need reasonable adjustments during the recruitment process, let us know-we'll make it happen. Please note: Candidates must have current eligibility to live and work in the UK. Accent does not hold a sponsorship licence. If you're looking for a place where you can make a meaningful difference-to society, to our organisation and to your future-apply now. Recruitment Agencies: We work exclusively with partners on our PSL and do not accept speculative approaches. You may have experience of the following: Head of IT Operations, IT Operations Manager, Service Delivery Lead, ITIL, Azure Operations, Cloud Migration, Service Management, IT Infrastructure, Enterprise Networking, Cyber Security Operations, Incident Response, Operational Resilience, Disaster Recovery, Business Continuity, P1 Incident Management, Platform Operations, IT Service Desk, Technical Operations, etc. REF-
Join a dynamic team as a Service Sales Supervisor, where you'll lead service sales activities and elevate customer relationships while driving revenue growth through innovative up-selling and cross-selling initiatives. You'll have the exciting opportunity to develop and refine service contract offerings, ensuring operational excellence and fostering a productive team environment. If you're a passionate leader ready to make a significant impact in a supportive and fast-paced setting, this role is perfect for you. We've recruited for this company and client for 10+ years, they have a team that values collaboration and creativity. This company have grown by 12 employees over the past year, they have 45 employees across the UK and due to expansion, they'd like Office Angels to recruit a Service Sales Supervisor. This company believe in investing in their employees', providing ample opportunity to develop your skills and you can really make a difference to this business. Job Title: Service Sales Supervisor Location: Near Ashford, Kent (Your own transport is required due to the location of this company). Please note this is an office-based role (no hybrid working). Salary: 32,000 - 35,000 DOE + 10% Bonus Hours: Monday-Friday, 8:30am-5pm, with 1 hour for lunch Reasons to work at this company: 25 days annual leave A day off for your birthday Free on-site parking Perkbox Heathshield Company pension Open plan offices, with large windows and modern office equipment Opportunities to develop your skills and career As the Service Sales Supervisor, you responsibilities will be: Lead Service Sales Activity: Be the primary commercial contact for service sales enquiries. Produce and review compelling quotations for contracts, upgrades, repairs, and modernisations. Engage proactively with customers for contract renewals. Conduct site visits and customer meetings to build relationships and scope works. Drive service revenue growth through upselling and cross-selling initiatives. Maintain minimum margin discipline across all service-related sales. Develop and Improve Service Contract Offerings: Support the evolution of service care packages to meet customer needs. Collaborate with Service Delivery to align pricing, scope, SLAs, and cost structures. Standardise contract formats and renewal pathways for efficiency. Identify opportunities for upgraded cover and new service propositions. Supervise and Develop the Admin Team: Provide daily guidance and oversight to the Service Repairs Administrators. Ensure work quality in quotes, job packs, and renewal administration. Coach team members through structured onboarding and learning progression. Set clear expectations and workflows to minimise errors. Encourage strong system usage and CRM discipline. Ensure Operational and Process Excellence: Ensure all quotations are accurately costed and formatted correctly. Guarantee job packs are created and delivered to the Service Desk within 24 hours. Maintain accurate data and reporting across CRM and service systems. Drive continuous improvement in admin processes and customer communication. Foster good internal communication between Sales, Service Desk, and Field Engineers. Reporting & Performance: Maintain a live view of pipeline, conversion rates, and contract performance. Provide weekly updates to the Head of Sales with key metrics. Flag risks on large contracts and customer dissatisfaction. Deliver insights on improvements or opportunities within Service. You'll be the ideal candidate for this position if you have the following: Previous experience in a Technical sales environment is essential Experience selling service & maintenance agreements Experience supervising, guiding and developing a team Experience working in a manufacturing, installation, distribution business is a distinct advantage An analytical mindset and attention to detail will help drive operational excellence and ensure customer satisfaction. Next steps: If you meet all the requirements above, we would love to hear from you - apply today ! Be a part of an enthusiastic team that values innovation and excellence. Know someone who might be perfect for this role? Refer them and if they're successful, you'll receive a 100 voucher of your choice! (Terms apply) Don't forget: If your application matches the job requirements, we'll email you - please check your junk/spam folders. If you hear from us, call Bonnie (Candidate Manager) or Nicola (Elite Consultant) on (phone number removed) within 24 hours to discuss the role in more detail. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jan 20, 2026
Full time
Join a dynamic team as a Service Sales Supervisor, where you'll lead service sales activities and elevate customer relationships while driving revenue growth through innovative up-selling and cross-selling initiatives. You'll have the exciting opportunity to develop and refine service contract offerings, ensuring operational excellence and fostering a productive team environment. If you're a passionate leader ready to make a significant impact in a supportive and fast-paced setting, this role is perfect for you. We've recruited for this company and client for 10+ years, they have a team that values collaboration and creativity. This company have grown by 12 employees over the past year, they have 45 employees across the UK and due to expansion, they'd like Office Angels to recruit a Service Sales Supervisor. This company believe in investing in their employees', providing ample opportunity to develop your skills and you can really make a difference to this business. Job Title: Service Sales Supervisor Location: Near Ashford, Kent (Your own transport is required due to the location of this company). Please note this is an office-based role (no hybrid working). Salary: 32,000 - 35,000 DOE + 10% Bonus Hours: Monday-Friday, 8:30am-5pm, with 1 hour for lunch Reasons to work at this company: 25 days annual leave A day off for your birthday Free on-site parking Perkbox Heathshield Company pension Open plan offices, with large windows and modern office equipment Opportunities to develop your skills and career As the Service Sales Supervisor, you responsibilities will be: Lead Service Sales Activity: Be the primary commercial contact for service sales enquiries. Produce and review compelling quotations for contracts, upgrades, repairs, and modernisations. Engage proactively with customers for contract renewals. Conduct site visits and customer meetings to build relationships and scope works. Drive service revenue growth through upselling and cross-selling initiatives. Maintain minimum margin discipline across all service-related sales. Develop and Improve Service Contract Offerings: Support the evolution of service care packages to meet customer needs. Collaborate with Service Delivery to align pricing, scope, SLAs, and cost structures. Standardise contract formats and renewal pathways for efficiency. Identify opportunities for upgraded cover and new service propositions. Supervise and Develop the Admin Team: Provide daily guidance and oversight to the Service Repairs Administrators. Ensure work quality in quotes, job packs, and renewal administration. Coach team members through structured onboarding and learning progression. Set clear expectations and workflows to minimise errors. Encourage strong system usage and CRM discipline. Ensure Operational and Process Excellence: Ensure all quotations are accurately costed and formatted correctly. Guarantee job packs are created and delivered to the Service Desk within 24 hours. Maintain accurate data and reporting across CRM and service systems. Drive continuous improvement in admin processes and customer communication. Foster good internal communication between Sales, Service Desk, and Field Engineers. Reporting & Performance: Maintain a live view of pipeline, conversion rates, and contract performance. Provide weekly updates to the Head of Sales with key metrics. Flag risks on large contracts and customer dissatisfaction. Deliver insights on improvements or opportunities within Service. You'll be the ideal candidate for this position if you have the following: Previous experience in a Technical sales environment is essential Experience selling service & maintenance agreements Experience supervising, guiding and developing a team Experience working in a manufacturing, installation, distribution business is a distinct advantage An analytical mindset and attention to detail will help drive operational excellence and ensure customer satisfaction. Next steps: If you meet all the requirements above, we would love to hear from you - apply today ! Be a part of an enthusiastic team that values innovation and excellence. Know someone who might be perfect for this role? Refer them and if they're successful, you'll receive a 100 voucher of your choice! (Terms apply) Don't forget: If your application matches the job requirements, we'll email you - please check your junk/spam folders. If you hear from us, call Bonnie (Candidate Manager) or Nicola (Elite Consultant) on (phone number removed) within 24 hours to discuss the role in more detail. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
You're not just anyone. From every day life, to changing someone's world. Job Description Make a Real Impact Every Day Join Lifeways in Skelmersdale, where your support truly transforms lives. As a Support Worker, you'll empower adults with learning disabilities, autism, physical disabilities, acquired brain injuries, and mental health conditions to live independently and confidently. Every moment you spend here contributes to a happier, more fulfilling life for someone. About the Service This supported living service is a modern bungalow in a welcoming residential area. It offers: Three bedrooms, including one with a walk-in wet room for wheelchair users A shared bathroom with bath and shower Spacious living and dining areas A beautiful garden for relaxation and activities The service supports adults with learning disabilities, autism, and physical disabilities. Current residents enjoy shopping, walks, eating out, and social events. We're looking for someone who can help foster independence and community engagement. Local amenities include shops, pubs, takeaways, and leisure centres. The area also offers a shopping centre, restaurants, and a cinema. Outdoor attractions like Beacon Country Park and Delph Waterfall Nature Trail are nearby. Transport links are excellent, with a bus stop close to the house and a train station just 1.5 miles away. What You'll Do You're Not Just Anyone - fulfilling careers at Lifeways on Vimeo Deliver person-centred support in daily living activities Encourage independence and promote wellbeing Support individuals with appointments, hobbies, and community outings Maintain accurate records and follow personalised care plans Shift Patterns Full-time role: 37.5 hours per week Shifts between 8:00am and 10:00pm, Monday to Sunday Rotational shifts: days, evenings, weekends, and sleep-ins Flexibility is essential to meet the needs of the people we support Why Lifeways Supported Living Services? Our services promote independence through self-contained apartments, communal spaces, and assistive technology tailored to individual needs. Locations offer easy access to shops, leisure centres, parks, and public transport. Feel Valued and Supported At Lifeways, we don't just support the people we care for-we support you too. You'll be part of a team that values your contributions and invests in your growth. We Offer Over £2,000 in annual rewards and benefits Funded Health and Social Care qualifications Free DBS check Cycle to Work Scheme (up to £1,000) Gym discounts (save up to £192 per year) Eye care and health cash plans 10% discount at B&Q Access to the Blue Light Card £200 for every successful employee referral 3% employer pension contribution 8 paid training days per year Access to apprenticeships and further qualifications Hear It From the Team Our services in West Lancashire are all about helping people live life on their own terms. Whether it's supporting someone to move into their first home or helping them reconnect with their community, we're proud to be part of their journey. - Regional Manager, Lifeways Our Commitment to Inclusion We believe in equal access to opportunities and strive to create a workplace where everyone feels valued, supported, and empowered to make an impact. Our inclusive culture is guided by our core values: Caring, Honest, One Team, Innovative, Courageous, and Equal (CHOICE). Apply Today Join Lifeways and be part of a team that truly makes a difference. Take the next step in your care career - we're excited to meet you! LWGNW
Jan 20, 2026
Full time
You're not just anyone. From every day life, to changing someone's world. Job Description Make a Real Impact Every Day Join Lifeways in Skelmersdale, where your support truly transforms lives. As a Support Worker, you'll empower adults with learning disabilities, autism, physical disabilities, acquired brain injuries, and mental health conditions to live independently and confidently. Every moment you spend here contributes to a happier, more fulfilling life for someone. About the Service This supported living service is a modern bungalow in a welcoming residential area. It offers: Three bedrooms, including one with a walk-in wet room for wheelchair users A shared bathroom with bath and shower Spacious living and dining areas A beautiful garden for relaxation and activities The service supports adults with learning disabilities, autism, and physical disabilities. Current residents enjoy shopping, walks, eating out, and social events. We're looking for someone who can help foster independence and community engagement. Local amenities include shops, pubs, takeaways, and leisure centres. The area also offers a shopping centre, restaurants, and a cinema. Outdoor attractions like Beacon Country Park and Delph Waterfall Nature Trail are nearby. Transport links are excellent, with a bus stop close to the house and a train station just 1.5 miles away. What You'll Do You're Not Just Anyone - fulfilling careers at Lifeways on Vimeo Deliver person-centred support in daily living activities Encourage independence and promote wellbeing Support individuals with appointments, hobbies, and community outings Maintain accurate records and follow personalised care plans Shift Patterns Full-time role: 37.5 hours per week Shifts between 8:00am and 10:00pm, Monday to Sunday Rotational shifts: days, evenings, weekends, and sleep-ins Flexibility is essential to meet the needs of the people we support Why Lifeways Supported Living Services? Our services promote independence through self-contained apartments, communal spaces, and assistive technology tailored to individual needs. Locations offer easy access to shops, leisure centres, parks, and public transport. Feel Valued and Supported At Lifeways, we don't just support the people we care for-we support you too. You'll be part of a team that values your contributions and invests in your growth. We Offer Over £2,000 in annual rewards and benefits Funded Health and Social Care qualifications Free DBS check Cycle to Work Scheme (up to £1,000) Gym discounts (save up to £192 per year) Eye care and health cash plans 10% discount at B&Q Access to the Blue Light Card £200 for every successful employee referral 3% employer pension contribution 8 paid training days per year Access to apprenticeships and further qualifications Hear It From the Team Our services in West Lancashire are all about helping people live life on their own terms. Whether it's supporting someone to move into their first home or helping them reconnect with their community, we're proud to be part of their journey. - Regional Manager, Lifeways Our Commitment to Inclusion We believe in equal access to opportunities and strive to create a workplace where everyone feels valued, supported, and empowered to make an impact. Our inclusive culture is guided by our core values: Caring, Honest, One Team, Innovative, Courageous, and Equal (CHOICE). Apply Today Join Lifeways and be part of a team that truly makes a difference. Take the next step in your care career - we're excited to meet you! LWGNW
Accounts & Business Services - Associate Director Job Title: Associate Director Location: Hybrid Working - London N3 / Remote Salary Range: £85,000 - £100,000 About BKL+ BKL is a Top 40 accountancy and advisory business supporting a diverse client base, from entrepreneurs and high-net-worth individuals to ambitious owner-managed businesses and multinational groups. With a legacy spanning over 130 years, we've evolved into a modern, purpose-driven business that balances profit with impact. We are proud to be a certified B Corp, reflecting our commitment to sustainability, transparency, and responsible governance. As a member of DFK International, we support clients locally and internationally with cutting-edge expertise and a personal touch. We believe all clients deserve the same level of care, innovation, and excellence. About the Team You'll be joining our Accounts & Business Services (ABS) team, the largest department in our growing business, made up of 139 talented and passionate people. In this role, you'll work closely with our Partners and teams (pods), who focus on the Property, SME, and Entertainment markets. Together, you'll provide compliance and advisory support, helping clients navigate challenges and make confident decisions. We're proud to be the trusted advisor for our owner-managed business (OMB) clients. They rely on us to solve complex problems and see us as their first point of contact for anything related to their business. This is an exciting opportunity to step into an Early Director role and grow with us. You'll have a clear progression path, with the potential to advance all the way to Partner. A Message from the Hiring Team Hi, I'm Jake, and in this role, you'll manage client relationships across the Real Estate and OMB sectors, supporting them with compliance, advisory, and tax services. You'll get exposure to a wide range of clients and have the chance to add real value to their businesses. We take a hands on approach, so you'll be closely involved in shaping solutions and building trust. If you're curious, proactive, and ready to grow, we'd love to hear from you. When I'm not working hard, you'll probably find me on the padel court or out on the golf course. So if you ever fancy a more active 1:1, we can catch up over a game, on the court or on the course! Your Opportunity As an Associate Director within the ABS team, you lead on the strategic and operational aspects, aligning with the broader business objectives. You oversee your pods' financial performance, managing client portfolios to expand and optimise service delivery. A key responsibility is people management, fostering development, growth, and high performance. You implement and adapt business strategies to meet market demands, driving the firm's long term success. Transitioning from a manager to a portfolio owner, you ensure strategic alignment, promoting innovation and excellence within the organisation. How You'll Make a Difference Make sure the work we deliver meets the highest technical standards and stays in line with changing regulations. Be the go to person for complex technical questions, offering clear, practical advice to colleagues and clients. Use data to make smart decisions about resources, pricing, and how we deliver our services. Work closely with finance and leadership to keep budgets and forecasts on track. Drive improvements in how we work, simplifying processes, fixing recurring issues, and making things more efficient. Delegate effectively, giving managers ownership while staying accountable for overall results. Communicate big picture goals and changes in a way that people understand and buy into. Build strong relationships across teams and with clients, representing the firm confidently at events and meetings. Take the lead on key client relationships, including high level discussions and negotiations. Spot opportunities for new business and help turn them into real wins. Keep the client experience consistent and aligned with what we stand for as a firm. Keep learning and developing yourself, while helping others grow and preparing future leaders. Play an active role in hiring and shaping the team for the future. Set the tone for ethics and integrity, act quickly on risks and guide others through tricky situations. Be a visible leader who coaches, challenges, and inspires people to think strategically. You'll Be Ideal for This Role If You Have: Experience Significant experience within accounts and business services within a professional services firm. Proven ability to manage multiple engagements and oversee multiple teams. Experience in staff mentoring, training and performance management. Experience and knowledge within the property sector. Skills Strong technical expertise in accounting and financial reporting. Effective leadership and team management skills, fostering collaboration and growth. Excellent communication and interpersonal skills, capable of explaining complex financial matters clearly. Strong analytical and problem solving skills, with a focus on risk assessment and mitigation. Ability to manage priorities and meet deadlines in a fast paced environment. Qualifications ACA/ACCA (or equivalent) qualified (essential) with a practising certificate. We know you have a lot to offer, which is why we give you the freedom to thrive, no matter who you are or what your background is. Our Values At BKL, we live by five core values: Think Big - Be curious, brave, and open to new ideas. In It Together - Collaborate, care, and build an inclusive culture. Take Pride - Strive for excellence and believe in your impact. Do the Right Thing - Act with integrity, honesty, and fairness. Enjoy It - Bring your whole self to work and have fun doing it. Working With Us: Your Benefits, Wellbeing & Development At BKL, we're committed to creating a people first workplace where everyone can thrive. We offer a carefully curated benefits package, wellbeing support, and meaningful development opportunities that empower you to grow your career. Snapshot of our Benefits Package We've designed a flexible, sustainable set of benefits to support your life at work and beyond: Private Medical Insurance (PMI) - including mental health cover, hospital treatment & 24/7 GP access Health Cash Plans - covering everyday costs like dental, optical & physiotherapy and an Employee Assistance Programme Pension scheme - helping you save for retirement in a tax efficient way Group Life Assurance - peace of mind with financial protection for your loved ones Cashback & savings portal - discounts across hundreds of high street and online retailers Cycle to Work Scheme - spread the cost of a new bike and accessories tax free Electric Vehicle Scheme - sustainable transportation options that include roadside support and servicing Free Mortgage Advice - expert guidance for your home buying journey Season Ticket Loan - support with travel expenses Enhanced Family Leave - generous leave policies for family related needs Beneficial Annual Leave - generous entitlement with the option to buy extra days off Development & Growth We don't just offer jobs, we support careers: Clear development pathways and progression frameworks Professional qualifications support - including study time and funding Internal mentoring, coaching, and buddying schemes Leadership development programmes to help you grow with us Regular check ins and performance conversations - driven by your goals, not just metrics Take Your Next Step Ready to grow your career with a company that balances ambition with purpose? Apply today and discover how far you can go at BKL. Our recruitment process typically involves three stages: An introductory Teams call with our Talent Acquisition team. A first stage interview with two team members. A final interview at our London office, including a tour to give you a feel for our working environment. Compliance & Equal Opportunities In addition to the responsibilities listed above, you will be required to undertake GDPR training in order to fully understand the regulations and ensure all work is carried out in a compliant manner. As part of any recruitment process, BKL collects and processes personal data relating to job applicants. BKL is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations. BKL is an equal opportunities employer and positively encourages applications from suitably qualified candidates eligible to work in the UK.
Jan 19, 2026
Full time
Accounts & Business Services - Associate Director Job Title: Associate Director Location: Hybrid Working - London N3 / Remote Salary Range: £85,000 - £100,000 About BKL+ BKL is a Top 40 accountancy and advisory business supporting a diverse client base, from entrepreneurs and high-net-worth individuals to ambitious owner-managed businesses and multinational groups. With a legacy spanning over 130 years, we've evolved into a modern, purpose-driven business that balances profit with impact. We are proud to be a certified B Corp, reflecting our commitment to sustainability, transparency, and responsible governance. As a member of DFK International, we support clients locally and internationally with cutting-edge expertise and a personal touch. We believe all clients deserve the same level of care, innovation, and excellence. About the Team You'll be joining our Accounts & Business Services (ABS) team, the largest department in our growing business, made up of 139 talented and passionate people. In this role, you'll work closely with our Partners and teams (pods), who focus on the Property, SME, and Entertainment markets. Together, you'll provide compliance and advisory support, helping clients navigate challenges and make confident decisions. We're proud to be the trusted advisor for our owner-managed business (OMB) clients. They rely on us to solve complex problems and see us as their first point of contact for anything related to their business. This is an exciting opportunity to step into an Early Director role and grow with us. You'll have a clear progression path, with the potential to advance all the way to Partner. A Message from the Hiring Team Hi, I'm Jake, and in this role, you'll manage client relationships across the Real Estate and OMB sectors, supporting them with compliance, advisory, and tax services. You'll get exposure to a wide range of clients and have the chance to add real value to their businesses. We take a hands on approach, so you'll be closely involved in shaping solutions and building trust. If you're curious, proactive, and ready to grow, we'd love to hear from you. When I'm not working hard, you'll probably find me on the padel court or out on the golf course. So if you ever fancy a more active 1:1, we can catch up over a game, on the court or on the course! Your Opportunity As an Associate Director within the ABS team, you lead on the strategic and operational aspects, aligning with the broader business objectives. You oversee your pods' financial performance, managing client portfolios to expand and optimise service delivery. A key responsibility is people management, fostering development, growth, and high performance. You implement and adapt business strategies to meet market demands, driving the firm's long term success. Transitioning from a manager to a portfolio owner, you ensure strategic alignment, promoting innovation and excellence within the organisation. How You'll Make a Difference Make sure the work we deliver meets the highest technical standards and stays in line with changing regulations. Be the go to person for complex technical questions, offering clear, practical advice to colleagues and clients. Use data to make smart decisions about resources, pricing, and how we deliver our services. Work closely with finance and leadership to keep budgets and forecasts on track. Drive improvements in how we work, simplifying processes, fixing recurring issues, and making things more efficient. Delegate effectively, giving managers ownership while staying accountable for overall results. Communicate big picture goals and changes in a way that people understand and buy into. Build strong relationships across teams and with clients, representing the firm confidently at events and meetings. Take the lead on key client relationships, including high level discussions and negotiations. Spot opportunities for new business and help turn them into real wins. Keep the client experience consistent and aligned with what we stand for as a firm. Keep learning and developing yourself, while helping others grow and preparing future leaders. Play an active role in hiring and shaping the team for the future. Set the tone for ethics and integrity, act quickly on risks and guide others through tricky situations. Be a visible leader who coaches, challenges, and inspires people to think strategically. You'll Be Ideal for This Role If You Have: Experience Significant experience within accounts and business services within a professional services firm. Proven ability to manage multiple engagements and oversee multiple teams. Experience in staff mentoring, training and performance management. Experience and knowledge within the property sector. Skills Strong technical expertise in accounting and financial reporting. Effective leadership and team management skills, fostering collaboration and growth. Excellent communication and interpersonal skills, capable of explaining complex financial matters clearly. Strong analytical and problem solving skills, with a focus on risk assessment and mitigation. Ability to manage priorities and meet deadlines in a fast paced environment. Qualifications ACA/ACCA (or equivalent) qualified (essential) with a practising certificate. We know you have a lot to offer, which is why we give you the freedom to thrive, no matter who you are or what your background is. Our Values At BKL, we live by five core values: Think Big - Be curious, brave, and open to new ideas. In It Together - Collaborate, care, and build an inclusive culture. Take Pride - Strive for excellence and believe in your impact. Do the Right Thing - Act with integrity, honesty, and fairness. Enjoy It - Bring your whole self to work and have fun doing it. Working With Us: Your Benefits, Wellbeing & Development At BKL, we're committed to creating a people first workplace where everyone can thrive. We offer a carefully curated benefits package, wellbeing support, and meaningful development opportunities that empower you to grow your career. Snapshot of our Benefits Package We've designed a flexible, sustainable set of benefits to support your life at work and beyond: Private Medical Insurance (PMI) - including mental health cover, hospital treatment & 24/7 GP access Health Cash Plans - covering everyday costs like dental, optical & physiotherapy and an Employee Assistance Programme Pension scheme - helping you save for retirement in a tax efficient way Group Life Assurance - peace of mind with financial protection for your loved ones Cashback & savings portal - discounts across hundreds of high street and online retailers Cycle to Work Scheme - spread the cost of a new bike and accessories tax free Electric Vehicle Scheme - sustainable transportation options that include roadside support and servicing Free Mortgage Advice - expert guidance for your home buying journey Season Ticket Loan - support with travel expenses Enhanced Family Leave - generous leave policies for family related needs Beneficial Annual Leave - generous entitlement with the option to buy extra days off Development & Growth We don't just offer jobs, we support careers: Clear development pathways and progression frameworks Professional qualifications support - including study time and funding Internal mentoring, coaching, and buddying schemes Leadership development programmes to help you grow with us Regular check ins and performance conversations - driven by your goals, not just metrics Take Your Next Step Ready to grow your career with a company that balances ambition with purpose? Apply today and discover how far you can go at BKL. Our recruitment process typically involves three stages: An introductory Teams call with our Talent Acquisition team. A first stage interview with two team members. A final interview at our London office, including a tour to give you a feel for our working environment. Compliance & Equal Opportunities In addition to the responsibilities listed above, you will be required to undertake GDPR training in order to fully understand the regulations and ensure all work is carried out in a compliant manner. As part of any recruitment process, BKL collects and processes personal data relating to job applicants. BKL is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations. BKL is an equal opportunities employer and positively encourages applications from suitably qualified candidates eligible to work in the UK.
Senior Surveyor - Business Rates (WSP GL Hearn) Job Description What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. A little more about your role The Rating team at WSP GL Hearn is a highly skilled and specialised group dedicated to providing exceptional rating services to clients in the commercial real estate sector. With an in-depth understanding of the complex rating landscape, our team combines extensive industry knowledge with strategic insights to deliver accurate and insightful assessments. We pride ourselves on our ability to navigate changing regulations and market conditions, providing clients with the expertise they need to optimise their property portfolios and minimise their tax liabilities. With a proven track record of excellence and a commitment to delivering results, the Rating team at WSP GL Hearn is the trusted partner that clients turn to for comprehensive and reliable rating services. Regular contact with our clients to identify appeal opportunities and formulate appeal strategies for the current rating list. Execute Check Challenge Appeal (CCA) for a variety property type and keep the client clearly informed as to the outcomes and options available. Look to develop and maintain client relationships, including attendance at client meetings and calls. Carry out site visits as required, as part of providing overall strategic business rates advice. Meet all KPIs as set out in Client Contracts and Service Level Agreements to agreed deadlines and to standards agreed with the Client Director and Line Manager. What we will be looking for you to demonstrate RICS qualification and have a good understanding of the complexities of Business Rates System and able to discuss topical matters with the client. Detailed knowledge of the valuation approach for bulk class properties to be able to execute Check Challenge Appeal (CCA) in a professional manner. Working knowledge of business rate legislation and case law and able to explain this clearly to clients and junior colleagues. Good interpersonal skills in dealings with clients and colleagues. Excellent negotiating and reasoning skills when dealing with the Valuation Office Agency utilising knowledge valuation assumptions and case law to support their argument. An understanding of the importance of accuracy, timeliness, and presentation in client reporting. Sound financial and numeracy skills which demonstrate accuracy and financial priority. Don't quite meet all the criteria? Apply, and we can see how your experience aligns to this role and other opportunities within the team. Imagine a better future for you and a better future for us all. Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world. With us, you can.Apply today. Job Info Job Identification 78415 Posting Date 01/15/2026, 11:35 AM About Us We are one of the world's leading engineering and professional services firms. Our 72,800 passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 9,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower. WHAT'S IN IT FOR YOU? Work-life balance At WSP, we understand that work is just one aspect of your life. It's important to make time for you, your family, friends, interests and your community. Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK. Inclusivity & Belonging We welcome applicants with varied backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote our culture of inclusivity. We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme. Our Virtual GP service gives you access to an NHS or Irish Medical Council GP at a time and place that suits you - giving you peace of mind and quick access to medical advice when you need it most. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package. Flex your time To enhance work-life balance, WSP offers the "WSP My Hour," allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day. We also provide part-time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you. We understand the importance of development and training to you. That's why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership. Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application.
Jan 18, 2026
Full time
Senior Surveyor - Business Rates (WSP GL Hearn) Job Description What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. A little more about your role The Rating team at WSP GL Hearn is a highly skilled and specialised group dedicated to providing exceptional rating services to clients in the commercial real estate sector. With an in-depth understanding of the complex rating landscape, our team combines extensive industry knowledge with strategic insights to deliver accurate and insightful assessments. We pride ourselves on our ability to navigate changing regulations and market conditions, providing clients with the expertise they need to optimise their property portfolios and minimise their tax liabilities. With a proven track record of excellence and a commitment to delivering results, the Rating team at WSP GL Hearn is the trusted partner that clients turn to for comprehensive and reliable rating services. Regular contact with our clients to identify appeal opportunities and formulate appeal strategies for the current rating list. Execute Check Challenge Appeal (CCA) for a variety property type and keep the client clearly informed as to the outcomes and options available. Look to develop and maintain client relationships, including attendance at client meetings and calls. Carry out site visits as required, as part of providing overall strategic business rates advice. Meet all KPIs as set out in Client Contracts and Service Level Agreements to agreed deadlines and to standards agreed with the Client Director and Line Manager. What we will be looking for you to demonstrate RICS qualification and have a good understanding of the complexities of Business Rates System and able to discuss topical matters with the client. Detailed knowledge of the valuation approach for bulk class properties to be able to execute Check Challenge Appeal (CCA) in a professional manner. Working knowledge of business rate legislation and case law and able to explain this clearly to clients and junior colleagues. Good interpersonal skills in dealings with clients and colleagues. Excellent negotiating and reasoning skills when dealing with the Valuation Office Agency utilising knowledge valuation assumptions and case law to support their argument. An understanding of the importance of accuracy, timeliness, and presentation in client reporting. Sound financial and numeracy skills which demonstrate accuracy and financial priority. Don't quite meet all the criteria? Apply, and we can see how your experience aligns to this role and other opportunities within the team. Imagine a better future for you and a better future for us all. Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world. With us, you can.Apply today. Job Info Job Identification 78415 Posting Date 01/15/2026, 11:35 AM About Us We are one of the world's leading engineering and professional services firms. Our 72,800 passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 9,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower. WHAT'S IN IT FOR YOU? Work-life balance At WSP, we understand that work is just one aspect of your life. It's important to make time for you, your family, friends, interests and your community. Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK. Inclusivity & Belonging We welcome applicants with varied backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote our culture of inclusivity. We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme. Our Virtual GP service gives you access to an NHS or Irish Medical Council GP at a time and place that suits you - giving you peace of mind and quick access to medical advice when you need it most. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package. Flex your time To enhance work-life balance, WSP offers the "WSP My Hour," allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day. We also provide part-time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you. We understand the importance of development and training to you. That's why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership. Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application.
Protex AI is the AI safety and operations intelligence company. At Protex AI, we are at the forefront of AI-driven computer vision, building a safer, smarter industrial workplace with an intelligent operating system that redefines how facilities operate. Backed by top tier global investors, we recently secured a $36 million Series B to accelerate our mission. Industry leaders like DHL, Amazon, and Tesla trust Protex AI to drive measurable safety improvements, achieving an average 64 % risk reduction within just three months of deployment. Operating in 20+ countries, Protex is the go to safety partner for Fortune 500 manufacturing and logistics enterprises, transforming workplace safety with real time, AI powered insights. About the Role The Technical Client Success Manager (TCSM) plays a critical role in driving platform adoption and ensuring client satisfaction. By delivering tailored training, facilitating seamless onboarding, and providing actionable support, the TCSM ensures client sites fully realize the value of the Protex platform. This role requires a deep understanding of Protex AI's product suite and strong technical problem solving and project management skills. Acting as the primary advocate for client needs, the TCSM supports sites in achieving their goals while identifying opportunities for enhanced adoption and operational efficiency. The TCSM serves as the Voice of the Customer, proactively identifying opportunities to enhance Protex's product and service offerings, sharing actionable insights with internal teams, and contributing to the continuous improvement of client success processes. What You'll Do Technical Expertise and Configuration Build and maintain advanced knowledge of Protex's product features, architecture, and capabilities to set clear expectations, provide informed guidance and resolve client site challenges. Address platform usage questions and configure in app settings to meet specific client requirements within the TCSM's scope of expertise. Escalate unresolved or complex technical issues to Support or Engineering with clear, detailed documentation on user behavior trends, system performance concerns, and barriers to adoption to facilitate timely resolution. Monitor system usage trends and performance metrics to proactively identify potential technical concerns and recommend solutions. Enablement and Adoption Own the onboarding and enablement processes, ensuring each site is set up for success with tailored workflows, platform configurations, and user specific training materials. Deliver customized usage strategies, including aligning workflows with platform capabilities, configuring system settings, and addressing adoption challenges. Track site level adoption rates and usage patterns; as necessary, develop and implement action plans to address underutilization, optimize platform capabilities, and increase user engagement. Site Level Success and Client Satisfaction Serve as the primary point of contact for assigned sites, managing site level relationships through onboarding, training, and ongoing support to build trust and drive satisfaction. Conduct regular check ins with site stakeholders to evaluate adoption progress and address operational needs, changes, or concerns. Proactively gather and act on feedback from site users to identify opportunities for meaningful enhancements to both product features and service delivery. Growth Influence and Strategic Alignment Leverage a commercial mindset to partner with Account Managers and Sales to identify opportunities for expansion or upselling based on site level performance and feedback. Provide detailed insights, such as impact reviews and usage metrics, to support the development of compelling value propositions. Collaborate on strategic account planning to align adoption efforts with broader client goals and revenue opportunities. Cross Functional Client Advocacy In addition to playing the voice of the customer on the product side, partner closely with Marketing to showcase successful client outcomes and innovative use cases through initiatives such as webinars, case studies, or onsite events that drive brand awareness and growth. Share user experiences and best practices, such as platform usage, business cases or communication strategies, with internal teams, fostering a feedback loop that informs product improvements and enhances the client experience. What You'll Need Experience: Minimum of 5 years in client success, technical account management, or project management within a B2B SaaS or tech environment, with a strong record of managing enterprise level accounts; demonstrated experience in managing Annual Recurring Revenue (ARR)/Monthly Recurring Revenue (MRR) goals. Demonstrated understanding of EHS industry trends, challenges, and opportunities. Technical Prowess: Strong grasp of SaaS architecture, integrations, and technical problem solving, with the ability to comprehend and communicate complex technical details to both clients and internal teams. A demonstrated understanding of computer vision, AI, and system networks is a bonus. Project Management: Proven ability to lead complex projects using modern project management methodologies for multi phase projects with agility and attention to detail. Strategic Acumen: Ability to think critically and creatively, with a commercial mindset that drives value and builds strong client relationships, with the ability to identify growth opportunities within accounts. Dynamic Presence: Approachable and energetic, capable of leading client conversations, presentations, and discussions that foster trust and alignment. Adaptability & Problem Solving: Skilled in navigating evolving client needs, with the agility to adapt and prioritize as business priorities shift. Travel Requirements: Willingness to travel to client sites as necessary. Protex AI is an inclusive and equal opportunities employer. We are committed to creating an equitable workplace for everyone regardless of gender, civil status, family status, sexual orientation, religion, age, disability, education level, or race.
Jan 18, 2026
Full time
Protex AI is the AI safety and operations intelligence company. At Protex AI, we are at the forefront of AI-driven computer vision, building a safer, smarter industrial workplace with an intelligent operating system that redefines how facilities operate. Backed by top tier global investors, we recently secured a $36 million Series B to accelerate our mission. Industry leaders like DHL, Amazon, and Tesla trust Protex AI to drive measurable safety improvements, achieving an average 64 % risk reduction within just three months of deployment. Operating in 20+ countries, Protex is the go to safety partner for Fortune 500 manufacturing and logistics enterprises, transforming workplace safety with real time, AI powered insights. About the Role The Technical Client Success Manager (TCSM) plays a critical role in driving platform adoption and ensuring client satisfaction. By delivering tailored training, facilitating seamless onboarding, and providing actionable support, the TCSM ensures client sites fully realize the value of the Protex platform. This role requires a deep understanding of Protex AI's product suite and strong technical problem solving and project management skills. Acting as the primary advocate for client needs, the TCSM supports sites in achieving their goals while identifying opportunities for enhanced adoption and operational efficiency. The TCSM serves as the Voice of the Customer, proactively identifying opportunities to enhance Protex's product and service offerings, sharing actionable insights with internal teams, and contributing to the continuous improvement of client success processes. What You'll Do Technical Expertise and Configuration Build and maintain advanced knowledge of Protex's product features, architecture, and capabilities to set clear expectations, provide informed guidance and resolve client site challenges. Address platform usage questions and configure in app settings to meet specific client requirements within the TCSM's scope of expertise. Escalate unresolved or complex technical issues to Support or Engineering with clear, detailed documentation on user behavior trends, system performance concerns, and barriers to adoption to facilitate timely resolution. Monitor system usage trends and performance metrics to proactively identify potential technical concerns and recommend solutions. Enablement and Adoption Own the onboarding and enablement processes, ensuring each site is set up for success with tailored workflows, platform configurations, and user specific training materials. Deliver customized usage strategies, including aligning workflows with platform capabilities, configuring system settings, and addressing adoption challenges. Track site level adoption rates and usage patterns; as necessary, develop and implement action plans to address underutilization, optimize platform capabilities, and increase user engagement. Site Level Success and Client Satisfaction Serve as the primary point of contact for assigned sites, managing site level relationships through onboarding, training, and ongoing support to build trust and drive satisfaction. Conduct regular check ins with site stakeholders to evaluate adoption progress and address operational needs, changes, or concerns. Proactively gather and act on feedback from site users to identify opportunities for meaningful enhancements to both product features and service delivery. Growth Influence and Strategic Alignment Leverage a commercial mindset to partner with Account Managers and Sales to identify opportunities for expansion or upselling based on site level performance and feedback. Provide detailed insights, such as impact reviews and usage metrics, to support the development of compelling value propositions. Collaborate on strategic account planning to align adoption efforts with broader client goals and revenue opportunities. Cross Functional Client Advocacy In addition to playing the voice of the customer on the product side, partner closely with Marketing to showcase successful client outcomes and innovative use cases through initiatives such as webinars, case studies, or onsite events that drive brand awareness and growth. Share user experiences and best practices, such as platform usage, business cases or communication strategies, with internal teams, fostering a feedback loop that informs product improvements and enhances the client experience. What You'll Need Experience: Minimum of 5 years in client success, technical account management, or project management within a B2B SaaS or tech environment, with a strong record of managing enterprise level accounts; demonstrated experience in managing Annual Recurring Revenue (ARR)/Monthly Recurring Revenue (MRR) goals. Demonstrated understanding of EHS industry trends, challenges, and opportunities. Technical Prowess: Strong grasp of SaaS architecture, integrations, and technical problem solving, with the ability to comprehend and communicate complex technical details to both clients and internal teams. A demonstrated understanding of computer vision, AI, and system networks is a bonus. Project Management: Proven ability to lead complex projects using modern project management methodologies for multi phase projects with agility and attention to detail. Strategic Acumen: Ability to think critically and creatively, with a commercial mindset that drives value and builds strong client relationships, with the ability to identify growth opportunities within accounts. Dynamic Presence: Approachable and energetic, capable of leading client conversations, presentations, and discussions that foster trust and alignment. Adaptability & Problem Solving: Skilled in navigating evolving client needs, with the agility to adapt and prioritize as business priorities shift. Travel Requirements: Willingness to travel to client sites as necessary. Protex AI is an inclusive and equal opportunities employer. We are committed to creating an equitable workplace for everyone regardless of gender, civil status, family status, sexual orientation, religion, age, disability, education level, or race.
Discover your future at Citi Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact. Job Overview We are Citi's Application, Platform and Engineering team, a start-up with the exciting mission of shaping the direction of travel for the entire bank under the Chief Technology Office, by defining the tech and engineering strategy for the bank. We are a team of talented engineers, product managers and tech SMEs, taking ambiguous concepts and making them real by engineering cutting edge products at planetary scale! We are solely focused on the most modern technology and engineering disciplines such as generative AI, cloud, security, modern app stacks (with Golang, Gatekeeper), open source and the latest and greatest in the Kubernetes ecosystem. Generative AI is a growing space, as a result, we ask that you share with us any specific AI engineering projects utilising LLMs that you're proud of in your application. Ideally these projects should show off complex and clever architectures or a systematic evaluation of an LLM's behaviour. You might be a good fit if you Bring your deep-dive application security engineering expertise from building production systems Thrive in a results-driven environment, where flexibility fuels impact Be a game-changer, ready to step beyond your designated role Love the synergy of pair programming? So do we! Seize the opportunity to secure AI applications at scale. Jump in! A relentless passion to learn more about AI security, LLM attacks, and bringing your knowledge to shape Citi's secure AI future. What you'll do within the Tech Strategy team Build secure AI products from 0-1 - Engineer production-grade, business-facing AI platforms with security built-in from day one Ethical hacking and red team activities - Conduct penetration testing, vulnerability research, and attack simulation to make our products bulletproof Design and build security tools and frameworks - Create automated security solutions that scale across fast-paced development cycles Secure novel AI attack surfaces - Identify and mitigate LLM-specific vulnerabilities, prompt injection attacks, and AI model security risks through hands on testing Lead "shift left" security - Embed security practices throughout our rapid development lifecycle while maintaining velocity Mentor security practices - Guide other engineers on secure coding, vulnerability remediation, and security first thinking Experience That Will Help You Succeed In This Role Production system builder with security focus - Proven track record of architecting and building secure, large scale production applications and business facing platforms from the ground up Ethical hacking and penetration testing expertise - Hands on experience finding and exploiting vulnerabilities, conducting red team exercises, and thinking like an attacker to strengthen defenses State of the art security engineering - With Go, Python, JavaScript - you build both security tools and secure production systems in fast paced environments HashiCorp Vault mastery - Deep experience writing custom plugins, creating secrets engines, implementing dynamic credentials, and extending Vault functionality for enterprise scale secrets management Enterprise authentication & authorization - Designing and implementing OAuth, JWT, RBAC, and complex identity systems with fine grained access controls in business critical applications API security and threat modelling - Securing REST/GraphQL APIs, conducting threat assessments, and implementing advanced security patterns in high traffic production systems AI/ML security and vulnerability research - Understanding of LLM vulnerabilities, model security, prompt injection attacks, and AI specific threat vectors through hands on testing Security automation and tooling - Automating manual security processes Cloud native security - Securing containerized applications in Kubernetes, service mesh security, and cloud native security patterns at enterprise scale Incident response and forensics - Experience investigating, analyzing, and responding to security incidents in live production systems What We Believe In We do not have boundaries between security engineering and product development, and we expect all our technical staff to contribute to both as needed. We take a product focused approach to security and care about building solutions that are robust, scalable, and easy for developers to use. We enjoy working in a fast paced team tackling cutting edge security problems by constantly testing and learning. We enjoy pair programming for our security tools; we are lean in our approach and remove bureaucracy where we see it. We believe in delivering secure solutions fast, iterating and pivoting as we go, rather than defining the perfect security framework upfront. What we'll provide you This is a unique role that will put you in the position to be part of a new venture and actively drive change. Every day there will be new challenges that will help you develop new skills that can drive your career. By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 27 days annual leave (plus bank holidays) Discretionary annual performance related bonus Private Medical Care & Life Insurance Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Visit our Global Benefits page to learn more. Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.
Jan 18, 2026
Full time
Discover your future at Citi Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact. Job Overview We are Citi's Application, Platform and Engineering team, a start-up with the exciting mission of shaping the direction of travel for the entire bank under the Chief Technology Office, by defining the tech and engineering strategy for the bank. We are a team of talented engineers, product managers and tech SMEs, taking ambiguous concepts and making them real by engineering cutting edge products at planetary scale! We are solely focused on the most modern technology and engineering disciplines such as generative AI, cloud, security, modern app stacks (with Golang, Gatekeeper), open source and the latest and greatest in the Kubernetes ecosystem. Generative AI is a growing space, as a result, we ask that you share with us any specific AI engineering projects utilising LLMs that you're proud of in your application. Ideally these projects should show off complex and clever architectures or a systematic evaluation of an LLM's behaviour. You might be a good fit if you Bring your deep-dive application security engineering expertise from building production systems Thrive in a results-driven environment, where flexibility fuels impact Be a game-changer, ready to step beyond your designated role Love the synergy of pair programming? So do we! Seize the opportunity to secure AI applications at scale. Jump in! A relentless passion to learn more about AI security, LLM attacks, and bringing your knowledge to shape Citi's secure AI future. What you'll do within the Tech Strategy team Build secure AI products from 0-1 - Engineer production-grade, business-facing AI platforms with security built-in from day one Ethical hacking and red team activities - Conduct penetration testing, vulnerability research, and attack simulation to make our products bulletproof Design and build security tools and frameworks - Create automated security solutions that scale across fast-paced development cycles Secure novel AI attack surfaces - Identify and mitigate LLM-specific vulnerabilities, prompt injection attacks, and AI model security risks through hands on testing Lead "shift left" security - Embed security practices throughout our rapid development lifecycle while maintaining velocity Mentor security practices - Guide other engineers on secure coding, vulnerability remediation, and security first thinking Experience That Will Help You Succeed In This Role Production system builder with security focus - Proven track record of architecting and building secure, large scale production applications and business facing platforms from the ground up Ethical hacking and penetration testing expertise - Hands on experience finding and exploiting vulnerabilities, conducting red team exercises, and thinking like an attacker to strengthen defenses State of the art security engineering - With Go, Python, JavaScript - you build both security tools and secure production systems in fast paced environments HashiCorp Vault mastery - Deep experience writing custom plugins, creating secrets engines, implementing dynamic credentials, and extending Vault functionality for enterprise scale secrets management Enterprise authentication & authorization - Designing and implementing OAuth, JWT, RBAC, and complex identity systems with fine grained access controls in business critical applications API security and threat modelling - Securing REST/GraphQL APIs, conducting threat assessments, and implementing advanced security patterns in high traffic production systems AI/ML security and vulnerability research - Understanding of LLM vulnerabilities, model security, prompt injection attacks, and AI specific threat vectors through hands on testing Security automation and tooling - Automating manual security processes Cloud native security - Securing containerized applications in Kubernetes, service mesh security, and cloud native security patterns at enterprise scale Incident response and forensics - Experience investigating, analyzing, and responding to security incidents in live production systems What We Believe In We do not have boundaries between security engineering and product development, and we expect all our technical staff to contribute to both as needed. We take a product focused approach to security and care about building solutions that are robust, scalable, and easy for developers to use. We enjoy working in a fast paced team tackling cutting edge security problems by constantly testing and learning. We enjoy pair programming for our security tools; we are lean in our approach and remove bureaucracy where we see it. We believe in delivering secure solutions fast, iterating and pivoting as we go, rather than defining the perfect security framework upfront. What we'll provide you This is a unique role that will put you in the position to be part of a new venture and actively drive change. Every day there will be new challenges that will help you develop new skills that can drive your career. By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 27 days annual leave (plus bank holidays) Discretionary annual performance related bonus Private Medical Care & Life Insurance Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Visit our Global Benefits page to learn more. Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.
Job Mission You will be responsible for meeting and exceeding sales objectives for defined accounts within the 'South West Central' team covering a territory around the Bath, Bristol and Swindon area. You will represent Stryker as a leader in our industry and the marketplace by building and maintaining strong business relationships with key surgeons and HCP's. You will need to be capable of managing high volume activity, drive market growth in line with expectations and implement cross divisional strategy to capture new business growth. Geography and location The job is based in the South West, primarily in the Bristol and Bath area covering also Weston and over to Swindon. Candidate Value Proposition Will be part of one of the leading medical technology companies in the world with the most broad portfolio and a dedication to HCP's, their education, training and helping them to deliver "best in class" outcomes for their patients. Fortune 100 company that is dedicated to employee engagement and has been the recipient of multiple Gallup Great Workplace awards. Benefit from personal and career growth, a well defined Sales Career pathway and Stryker's extensive education program. Stryker UK is one of the Sunday Times Top 100 "Best Companies" to work for. Key Activities & Accountabilities Outperform the market - compete and gain market share for Stryker Joint Replacement products in the territory and in doing so exceed sales targets. Maximise current Joint Replacement business - meet all existing customers and create a business plan to meet challenges and exploit opportunities. Develop relationships with potential new customers, through presentation and discussion around Stryker philosophy and product benefits. Meet all hip/knee replacement surgeons on territory within the first 6 months. Become a product expert - Demonstrate Orthopaedics product knowledge by passing the initial JR101 course within the first 6 weeks. Show further development of portfolio knowledge by completing JR201 and 301 within the first 12 months. Lead in theatre joint replacement procedures - spend quality time in theatre with customers, and deliver staff training on a continuous basis, as the business requires. Research, develop and execute territory specific business plan - create a working document, aligned to corporate strategic aims, with clear, measurable outcomes. Demonstrate continuous development - have an agreed Individual Development Plan (IDP) that you commit to each year. Proactively seek cross franchise collaboration - liaise with other Stryker colleagues in your accounts to optimise Stryker opportunities and customer relationships. Experience required Minimum 2 years sales experience is preferred, ideally within medical sales (joint replacement would be a bonus). Commercial acumen, an appreciation of budgetary and cost issues surrounding theatres and surgical procedures. Computer skills, MS Office. Presentation skills with modern presentation media. Workshop, demonstration and training skills. Good working knowledge of anatomy and physiology. Competencies Clear communicator. Ability to construct a business plan, highlighting daily, weekly and monthly objectives. Able to build rapport quickly and understand the importance of relationships in selling. Able to engage with customers at different levels within a hospital, eg HCPs, theatre staff, management, C suite. Ability to work in a collaborative manner both with colleagues and customers. Self disciplined, focused and organised. Must be proactive and intrinsically driven to succeed. High sense of responsibility and integrity. Able to work and thrive under pressure. Ability to prioritise objectives, respond quickly to changing needs and be readily available at short notice and involve travel. Actively seeks continuous improvement and the ability to identify personal development needs. Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.
Jan 17, 2026
Full time
Job Mission You will be responsible for meeting and exceeding sales objectives for defined accounts within the 'South West Central' team covering a territory around the Bath, Bristol and Swindon area. You will represent Stryker as a leader in our industry and the marketplace by building and maintaining strong business relationships with key surgeons and HCP's. You will need to be capable of managing high volume activity, drive market growth in line with expectations and implement cross divisional strategy to capture new business growth. Geography and location The job is based in the South West, primarily in the Bristol and Bath area covering also Weston and over to Swindon. Candidate Value Proposition Will be part of one of the leading medical technology companies in the world with the most broad portfolio and a dedication to HCP's, their education, training and helping them to deliver "best in class" outcomes for their patients. Fortune 100 company that is dedicated to employee engagement and has been the recipient of multiple Gallup Great Workplace awards. Benefit from personal and career growth, a well defined Sales Career pathway and Stryker's extensive education program. Stryker UK is one of the Sunday Times Top 100 "Best Companies" to work for. Key Activities & Accountabilities Outperform the market - compete and gain market share for Stryker Joint Replacement products in the territory and in doing so exceed sales targets. Maximise current Joint Replacement business - meet all existing customers and create a business plan to meet challenges and exploit opportunities. Develop relationships with potential new customers, through presentation and discussion around Stryker philosophy and product benefits. Meet all hip/knee replacement surgeons on territory within the first 6 months. Become a product expert - Demonstrate Orthopaedics product knowledge by passing the initial JR101 course within the first 6 weeks. Show further development of portfolio knowledge by completing JR201 and 301 within the first 12 months. Lead in theatre joint replacement procedures - spend quality time in theatre with customers, and deliver staff training on a continuous basis, as the business requires. Research, develop and execute territory specific business plan - create a working document, aligned to corporate strategic aims, with clear, measurable outcomes. Demonstrate continuous development - have an agreed Individual Development Plan (IDP) that you commit to each year. Proactively seek cross franchise collaboration - liaise with other Stryker colleagues in your accounts to optimise Stryker opportunities and customer relationships. Experience required Minimum 2 years sales experience is preferred, ideally within medical sales (joint replacement would be a bonus). Commercial acumen, an appreciation of budgetary and cost issues surrounding theatres and surgical procedures. Computer skills, MS Office. Presentation skills with modern presentation media. Workshop, demonstration and training skills. Good working knowledge of anatomy and physiology. Competencies Clear communicator. Ability to construct a business plan, highlighting daily, weekly and monthly objectives. Able to build rapport quickly and understand the importance of relationships in selling. Able to engage with customers at different levels within a hospital, eg HCPs, theatre staff, management, C suite. Ability to work in a collaborative manner both with colleagues and customers. Self disciplined, focused and organised. Must be proactive and intrinsically driven to succeed. High sense of responsibility and integrity. Able to work and thrive under pressure. Ability to prioritise objectives, respond quickly to changing needs and be readily available at short notice and involve travel. Actively seeks continuous improvement and the ability to identify personal development needs. Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.
Are you ready to be part of the future? At QinetiQ, we're not just imagining tomorrow we are creating it. From cutting-edge defence technology to ground-breaking innovations our mission is to empower and protect lives. Join us as a Senior Project Manager at our Bristol site, where you will have the opportunity to work with cutting-edge technology in partnership with some of the most brilliant minds. The Role The Mission Rehearsal (MR) Integrated Delivery Team (IDT) are modernising and transforming QinetiQ's capabilities across the air ranges. The Long-Term Partnering Agreement (LTPA) has a clear requirement to transform the Air Ranges by introducing new and modern capabilities for all our Air Ranges Customers. Day-to-day, you'll be responsible for the safe delivery and oversight of strategically important investment projects as part of the Air Ranges Modernisation (ARM) Programme and report directly into the Programme Manager. Your responsibilities will include: Provide focused leadership for the safe and effective delivery of multiple high value projects Development and maintenance of positive engagement with project stakeholders and suppliers (internal and external) Ensuring project members operate in line with the Operating Framework and functional competency management requirements Resolving conflicts (including prioritisation calls) within the project and collaborating across the business Maintenance of forecasts (both financial and resource demand) for project delivery which reflects the up-to-date expectations for the work and reporting accurate progress on all accountabilities to programme manager Deputising for the Programme Manager as required Essential experience of the Senior Project Manager: Experience of being able to establish the vision and direction for complex projects to influence and align others towards this common purpose Communication: able to effectively communicate as part of a two-way interaction, using a range of techniques, to ensure the received meaning matches the transmitted meaning Stakeholder Management: being able to identify, plan and implement actions to positively engage parties with an interest in, or influence over, the project outputs Teamwork; being able to create an environment where a group of people with diverse personalities, skills, experiences and perspectives are empowered to collaborate towards a common goal Negotiation and Conflict Management; experience of being able to identify and address differences of objective, attitude or perception to produce an agreed outcome for all parties Essential qualifications for the Senior Project Manager: Hold a recognised PM qualification (PRINCE2, APM, PMQ) We value difference and we don't have a fixed idea when it comes to background or education, provided you can show the required level of experience and willingness to learn then we would like to hear from you. This role is (number of hours) per week based at (site name). 1-2 days a week on site in Bristol Bristol The QinetiQ facility in Bristol is part of the company's broader operation focused on defence and technology innovation. The site houses a diverse team of engineers, scientists and technical professionals who bring expertise to various projects ensuring high-quality outcomes. Why Join QinetiQ? As we continue to grow into new markets around the world, there's never been a more exciting time to join QinetiQ. The formula for success is our appetite for innovation and having the courage to take on a wide variety of complex challenges. As a QinetiQ employee, you'll experience a unique working environment where teams from different backgrounds, disciplines and experiences enjoy collaborating widely and openly as we undertake this exciting and rewarding journey. Through effective teamwork, and pulling together, you'll get to experience what happens when we all share different perspectives, blend disciplines, and link technologies; constantly discovering new ways of solving complex problems in a diverse and inclusive environment where you can be authentic, feel valued and realise your full potential. Visit our website to read more about our diverse and inclusive workplace culture . Matched contribution pension scheme, with life assurance Generous holiday allowance, with the option to purchase additional days Options to join Health Cash Plan, Private Medical Insurance and Dental Insurance Employee discount portal: Personal Accident Insurance, Travel Insurance, Restaurants, Cinema Tickets and much more We are proud to support the Armed Forces community by honouring the Armed Forces Covenant and maintaining our Gold Award standard in the Defence Employer Recognition Scheme Volunteering Opportunities - helping charities and local community Our Recruitment Process We want to make sure that our recruitment process is as inclusive as possible and we aspire to bring out the best in our candidates by creating an environment where everyone feels valued, heard and supported. If you have a disability or health condition that may affect your performance in certain assessment types, please speak to your Recruiter about potential reasonable adjustments. Many roles in QinetiQ are subject to national security vetting being completed, applicants who already hold the appropriate level of vetting may be able to transfer it upon appointment. A number of roles are also subject to additional restrictions, which means factors such as nationality or previous nationalities may affect the roles that you can be employed in. Please note that all applicants for this role must be eligible for SC clearance, as a minimum.
Jan 17, 2026
Full time
Are you ready to be part of the future? At QinetiQ, we're not just imagining tomorrow we are creating it. From cutting-edge defence technology to ground-breaking innovations our mission is to empower and protect lives. Join us as a Senior Project Manager at our Bristol site, where you will have the opportunity to work with cutting-edge technology in partnership with some of the most brilliant minds. The Role The Mission Rehearsal (MR) Integrated Delivery Team (IDT) are modernising and transforming QinetiQ's capabilities across the air ranges. The Long-Term Partnering Agreement (LTPA) has a clear requirement to transform the Air Ranges by introducing new and modern capabilities for all our Air Ranges Customers. Day-to-day, you'll be responsible for the safe delivery and oversight of strategically important investment projects as part of the Air Ranges Modernisation (ARM) Programme and report directly into the Programme Manager. Your responsibilities will include: Provide focused leadership for the safe and effective delivery of multiple high value projects Development and maintenance of positive engagement with project stakeholders and suppliers (internal and external) Ensuring project members operate in line with the Operating Framework and functional competency management requirements Resolving conflicts (including prioritisation calls) within the project and collaborating across the business Maintenance of forecasts (both financial and resource demand) for project delivery which reflects the up-to-date expectations for the work and reporting accurate progress on all accountabilities to programme manager Deputising for the Programme Manager as required Essential experience of the Senior Project Manager: Experience of being able to establish the vision and direction for complex projects to influence and align others towards this common purpose Communication: able to effectively communicate as part of a two-way interaction, using a range of techniques, to ensure the received meaning matches the transmitted meaning Stakeholder Management: being able to identify, plan and implement actions to positively engage parties with an interest in, or influence over, the project outputs Teamwork; being able to create an environment where a group of people with diverse personalities, skills, experiences and perspectives are empowered to collaborate towards a common goal Negotiation and Conflict Management; experience of being able to identify and address differences of objective, attitude or perception to produce an agreed outcome for all parties Essential qualifications for the Senior Project Manager: Hold a recognised PM qualification (PRINCE2, APM, PMQ) We value difference and we don't have a fixed idea when it comes to background or education, provided you can show the required level of experience and willingness to learn then we would like to hear from you. This role is (number of hours) per week based at (site name). 1-2 days a week on site in Bristol Bristol The QinetiQ facility in Bristol is part of the company's broader operation focused on defence and technology innovation. The site houses a diverse team of engineers, scientists and technical professionals who bring expertise to various projects ensuring high-quality outcomes. Why Join QinetiQ? As we continue to grow into new markets around the world, there's never been a more exciting time to join QinetiQ. The formula for success is our appetite for innovation and having the courage to take on a wide variety of complex challenges. As a QinetiQ employee, you'll experience a unique working environment where teams from different backgrounds, disciplines and experiences enjoy collaborating widely and openly as we undertake this exciting and rewarding journey. Through effective teamwork, and pulling together, you'll get to experience what happens when we all share different perspectives, blend disciplines, and link technologies; constantly discovering new ways of solving complex problems in a diverse and inclusive environment where you can be authentic, feel valued and realise your full potential. Visit our website to read more about our diverse and inclusive workplace culture . Matched contribution pension scheme, with life assurance Generous holiday allowance, with the option to purchase additional days Options to join Health Cash Plan, Private Medical Insurance and Dental Insurance Employee discount portal: Personal Accident Insurance, Travel Insurance, Restaurants, Cinema Tickets and much more We are proud to support the Armed Forces community by honouring the Armed Forces Covenant and maintaining our Gold Award standard in the Defence Employer Recognition Scheme Volunteering Opportunities - helping charities and local community Our Recruitment Process We want to make sure that our recruitment process is as inclusive as possible and we aspire to bring out the best in our candidates by creating an environment where everyone feels valued, heard and supported. If you have a disability or health condition that may affect your performance in certain assessment types, please speak to your Recruiter about potential reasonable adjustments. Many roles in QinetiQ are subject to national security vetting being completed, applicants who already hold the appropriate level of vetting may be able to transfer it upon appointment. A number of roles are also subject to additional restrictions, which means factors such as nationality or previous nationalities may affect the roles that you can be employed in. Please note that all applicants for this role must be eligible for SC clearance, as a minimum.
Unily partners with the world's largest and most complex enterprises to power Organizational Velocity through digital Employee Experience transformation. Iconic brands, including Estée Lauder Companies, CVS Health, and British Airways, use Unily's market-leading Employee Experience platform to improve productivity, streamline communication, and foster a highly connected workplace. Unily is the only triple leader recognized by all three of the major analysts. Unily is recognized as a Leader in the 2024 Gartner Magic Quadrant for Intranet Packaged Solutions, the 2024 Forrester Wave : Intranet Platforms, and the IDC MarketScape: Worldwide Experience-Centric Intelligent Digital Workspaces 2024. With these accolades, we continue to grow and expand our employee community with people who are passionate about joining us on this exciting journey. Job Purpose Bringing previous experience and incorporating industry best practices, our Senior Customer Success Managers (Sr CSM) are responsible for partnering with our clients to ensure the continued value realization of our product, thereby influencing client retention, satisfaction rates, revenue growth, external advocacy participation, and continued product adoption. An effective Sr CSM will independently partner with multiple stakeholders across our Unily business and that of the client. The successful candidate will have a perfect blend of relationship management and commercial acumen. The candidate is structured, focused, flexible, and confident in sharing their knowledge and experience with the broader team. They understand how to act as the customer advocate internally, while also positively representing Unily within the customer business. Main Responsibilities Be the primary point of contact for designated portfolio of customers across varied sectors and industries establishing a trusted advisor relationship and acting as the customer advocate into the business Working with customers to establish critical goals, or other key performance indicators that can be measured to determine success Help customers to achieve success and increase adoption by understanding their vision and advising how the Unily platform can be leveraged to meet their requirements Use analytics data and other measurement tools to understand where usage of the product can be improved and work with customers to implement change Conduct regular business reviews post product implementation with client stakeholders to ensure return on investment is being achieved and platform objectives are evolving in line with business requirements. Recognise, address, and escalate customer needs/issues cross-departmentally to ensure a quick resolution Identify renewal risks and collaborate with internal teams to remediate and ensure a successful renewal Prepare and educate customers on new features and releases and support in the implementation of these. Maintain a deep understanding of the product, keeping up to date as it continuously evolves. Knowledge, Skills and Experience Needed for the Job 5+ years experience in a Customer Success Management, Account Management or Partnership Management role Experience in managing a portfolio of £1m plus ARR Experience in managing large multinational organisations with 10,000 plus employees Experience working in a SaaS environment Experience working with digital workplace platforms either as a manager or end user e.g. Jive, Interact, Jostle Experience in using customer success tools such as Planhat, Salesforce, Microsoft office and Miro Experience within a fast paced, dynamic and entrepreneurial company Proficiency in the German language (either conversational or fluent) is preferred Required attributes Excellent attention to detail. Ability to work independently and as part of a team. Must be organised and able to prioritise, multi-task, work under pressure and to deadlines. Proactive, motivated, calm and show initiative. Additional language - German speaker a big plus Job Context and Other Relevant Information Unily people are dynamic smart and forward thinking, are natural innovators with a passion for first class delivery and customer service. This Job Description is intended to provide guidance on the range of duties associated with the role. It may be changed to reflect or anticipate changes or to undertake additional duties as required by the Leadership Team. Why Work For Unily? In addition to a generous base salary and discretionary company bonus, here are some things we think you will love: Our awesome team culture. We are focused on achieving results as a team and having fun while we do it. You won't find a friendlier or more dedicated bunch of people. Our industry leading product. We are very proud of our ever-evolving product, naturally we use (and love) it internally and provide the tools and resources for you (and our clients) to become a Unily expert. The flexibility that we offer. We don't just mean working from home occasionally. We operate on a hybrid basis, and also recognize that life happens during the 9-5.30 and encourage a sustainable work/life balance. Our bright and modern office spaces. When you need to be in the office we want it to be like being at home. We have a well-stocked kitchen and the option to bring your dog to work. We offer a fantastic suite of benefits. Including 25 days holiday plus an extra paid day off to enjoy your birthday, Vitality life cover (for health, sight, hearing and dental), Aviva pension (via a salary sacrifice scheme), life assurance, income protection and so many more. Our commitment to sustainability and giving back to the community.We know working for an organisation that takes its environmental & social impact seriously is important, and we are proud to offer 1 fully paid volunteering day per year, an employee matching charity donation scheme and options to lease an Electric Vehicle through our salary sacrifice scheme. View Unily's UK & EEA Careers Privacy Notice here
Jan 17, 2026
Full time
Unily partners with the world's largest and most complex enterprises to power Organizational Velocity through digital Employee Experience transformation. Iconic brands, including Estée Lauder Companies, CVS Health, and British Airways, use Unily's market-leading Employee Experience platform to improve productivity, streamline communication, and foster a highly connected workplace. Unily is the only triple leader recognized by all three of the major analysts. Unily is recognized as a Leader in the 2024 Gartner Magic Quadrant for Intranet Packaged Solutions, the 2024 Forrester Wave : Intranet Platforms, and the IDC MarketScape: Worldwide Experience-Centric Intelligent Digital Workspaces 2024. With these accolades, we continue to grow and expand our employee community with people who are passionate about joining us on this exciting journey. Job Purpose Bringing previous experience and incorporating industry best practices, our Senior Customer Success Managers (Sr CSM) are responsible for partnering with our clients to ensure the continued value realization of our product, thereby influencing client retention, satisfaction rates, revenue growth, external advocacy participation, and continued product adoption. An effective Sr CSM will independently partner with multiple stakeholders across our Unily business and that of the client. The successful candidate will have a perfect blend of relationship management and commercial acumen. The candidate is structured, focused, flexible, and confident in sharing their knowledge and experience with the broader team. They understand how to act as the customer advocate internally, while also positively representing Unily within the customer business. Main Responsibilities Be the primary point of contact for designated portfolio of customers across varied sectors and industries establishing a trusted advisor relationship and acting as the customer advocate into the business Working with customers to establish critical goals, or other key performance indicators that can be measured to determine success Help customers to achieve success and increase adoption by understanding their vision and advising how the Unily platform can be leveraged to meet their requirements Use analytics data and other measurement tools to understand where usage of the product can be improved and work with customers to implement change Conduct regular business reviews post product implementation with client stakeholders to ensure return on investment is being achieved and platform objectives are evolving in line with business requirements. Recognise, address, and escalate customer needs/issues cross-departmentally to ensure a quick resolution Identify renewal risks and collaborate with internal teams to remediate and ensure a successful renewal Prepare and educate customers on new features and releases and support in the implementation of these. Maintain a deep understanding of the product, keeping up to date as it continuously evolves. Knowledge, Skills and Experience Needed for the Job 5+ years experience in a Customer Success Management, Account Management or Partnership Management role Experience in managing a portfolio of £1m plus ARR Experience in managing large multinational organisations with 10,000 plus employees Experience working in a SaaS environment Experience working with digital workplace platforms either as a manager or end user e.g. Jive, Interact, Jostle Experience in using customer success tools such as Planhat, Salesforce, Microsoft office and Miro Experience within a fast paced, dynamic and entrepreneurial company Proficiency in the German language (either conversational or fluent) is preferred Required attributes Excellent attention to detail. Ability to work independently and as part of a team. Must be organised and able to prioritise, multi-task, work under pressure and to deadlines. Proactive, motivated, calm and show initiative. Additional language - German speaker a big plus Job Context and Other Relevant Information Unily people are dynamic smart and forward thinking, are natural innovators with a passion for first class delivery and customer service. This Job Description is intended to provide guidance on the range of duties associated with the role. It may be changed to reflect or anticipate changes or to undertake additional duties as required by the Leadership Team. Why Work For Unily? In addition to a generous base salary and discretionary company bonus, here are some things we think you will love: Our awesome team culture. We are focused on achieving results as a team and having fun while we do it. You won't find a friendlier or more dedicated bunch of people. Our industry leading product. We are very proud of our ever-evolving product, naturally we use (and love) it internally and provide the tools and resources for you (and our clients) to become a Unily expert. The flexibility that we offer. We don't just mean working from home occasionally. We operate on a hybrid basis, and also recognize that life happens during the 9-5.30 and encourage a sustainable work/life balance. Our bright and modern office spaces. When you need to be in the office we want it to be like being at home. We have a well-stocked kitchen and the option to bring your dog to work. We offer a fantastic suite of benefits. Including 25 days holiday plus an extra paid day off to enjoy your birthday, Vitality life cover (for health, sight, hearing and dental), Aviva pension (via a salary sacrifice scheme), life assurance, income protection and so many more. Our commitment to sustainability and giving back to the community.We know working for an organisation that takes its environmental & social impact seriously is important, and we are proud to offer 1 fully paid volunteering day per year, an employee matching charity donation scheme and options to lease an Electric Vehicle through our salary sacrifice scheme. View Unily's UK & EEA Careers Privacy Notice here
Senior Strategic Specification Sales Executive, Commercial Field based covering the South East of England. Base salary of up to circa £50K subject to skills and experience, plus sales bonus, company car and other benefits to be discussed on application. At Kohler Mira Ltd, we're not just a company, we're a century strong success story. With over 100 years of continuous growth and innovation, we've become a powerhouse in showering technology, proudly leading the way with cutting edge solutions that redefine everyday experiences. As part of the globally renowned Kohler Co.-a privately owned leader in kitchen and bath products and luxury hospitality-Kohler Mira Ltd is backed by a legacy of excellence and a bold vision for the future. Now is an exciting time for you to join us. We're investing heavily in innovation and expanding our impact across our three market leading brands: Mira Showers - The UK's name in domestic showering, trusted by millions of households. Rada Controls - Experts in commercial water control, delivering smart, safe, and sustainable solutions across the UK and beyond. Recoup - Experts in wastewater heat recovery, driving energy efficiency in modern homes. Whether you're passionate about sustainability, technology, or making a real difference in people's lives, Kohler Mira Ltd offers a dynamic environment where your ideas can thrive and your career can grow. At Kohler Mira Ltd, your growth is our passion; we believe learning should be a lifelong adventure-and at Kohler Mira, that journey is filled with standout opportunities at every turn. Whether you're gaining hands on experience through coaching and mentoring, or accessing some of the best formal training available, we're committed to helping you thrive. Our culture is built on continuous personal development, creativity, and collaboration. You'll work alongside inspiring people in a positive, forward thinking environment where your ideas aren't just welcomed-they're celebrated. Here, your contributions can spark real change and make a lasting impact. If you're ready to make a real impact and grow with a company that's redefining excellence in commercial water controls, we'd love to hear from you. POSITION SUMMARY Are you a motivated, strategic thinker with a passion for building relationships and delivering results? As a key member of our Commercial Sales team, reporting directly to the National Sales Manager, you'll play a pivotal role in shaping how Rada's innovative solutions are understood and adopted across the specification chain. In this exciting regional role, you'll be the driving force behind a thriving project pipeline-identifying opportunities, converting new business, and nurturing long term partnerships. Your mission? To ensure every customer and stakeholder truly understands the 'Why Rada' difference-our unique value proposition that sets us apart in the market. You'll focus on building strong, influential relationships across a range of sectors including Healthcare, Sport & Leisure, and Student Accommodation. Whether it's architects, consultants, or contractors, you'll be their go to expert, crafting compelling propositions that showcase the full potential of our product and service portfolio. KEY RESPONSIBILITIES Build, manage and convert a rolling 1-5 year pipeline for your territory through identification of key business opportunities (existing and new) within identified commercial industry sectors. Align your focus with the Rada strategic plan, driving revenue and profitability targets. Manage strategic customers, building account plans for future business, aligning strategic focus and driving collaboration between the business and your customers across multiple functions. Diagnose customer needs, leveraging range, pricing and after sales proposals to build compelling customer proposals that drive competitive advantage and deliver winning solutions for products and services, demonstrating a measurable return on investment. Build trust and develop collaborative relationships with customers and colleagues in all stages of the specification chain. Lead and manage customer relationships, understanding key issues and opportunities whilst driving positive outcomes for the UK business. Engage commercial sectors with market leading digital water delivery and management solutions, including touchless systems and smart monitoring platforms. Collaborate with sales, marketing and service teams to implement tailored service packages, enabling best in class aftercare and complete product and service solutions. Fully utilize the existing CRM system to manage customers, pipeline, project tracking and reporting. Build monthly forecasts based on pipeline conversion to drive accuracy in the demand planning process. Communicate internally across relevant functions, providing robust market, customer and competitor feedback to drive knowledge and inform commercial decision making. SKILLS/REQUIREMENTS You must have at least five years' experience working within a commercial product or technically led specification field based B2B sales role. A good understanding of the commercial Bathroom sectors and/or Building Services. Preferable experience: selling service and water compliance solutions within commercial environments governed by infection control legislation; selling showers & taps for an established manufacturer in the commercial arena; specifying early in the project lifecycle (clients, architects, consultants, authorising engineers, infection control teams, M&E contractors); selling into Healthcare, Care Homes, Sports & Leisure, Student Accommodation, Hospitality, washrooms, MOD or secure environments; solution selling with ROI modelling; proactive lead and appointment generation; building and converting a long term (1-5 year) project pipeline; CRM management including pipeline management, call and activity logging. Skilled in Excel, PowerPoint, Word and Outlook. An energetic, eager to learn, customer centric team player who builds trust and rapport to establish relationships quickly and proactively builds a pipeline of new business. Tenacious, driven and competitive. Clean, full driving licence is required. Sales skills: proficient in lead generation employing various methods such as cold calling, emailing, telemarketing, networking, and digital outreach; exceptional interpersonal skills for building and maintaining strong specifier relationships, understanding their needs, and effectively communicating solutions across both products and services; good negotiation and upselling skills, leveraging competitor insights to secure win win agreements and match the right solution to the project & client; proven track record of closing sales deals, recognising buying signals, and guiding prospects through the sales process to successful closure; diligent follow up with prospects and clients using CRM tools to ensure satisfaction and retention, providing timely support and information; analytical mindset to analyse market data and trends, aligning sales strategies with business objectives to contribute to organisational growth. ABOUT YOU This role will suit someone who is a driven and focused self starter. Ability to balance priorities and focus between long term high value projects and the day to day customer, quotation and conversion management within your sales pipeline, prioritising your time to maximise the pipeline conversion and grow sales. A learning mindset, seeking to understand market trends to stay ahead of the competition and defend your specification at all stages from design to completion over a long specification cycle (up to 5 years). An exceptional relationship builder, able to build trust and communicate effectively at all levels within an organisation, comfortable with meetings in a variety of settings across all commercial premises and settings. A true brand ambassador and expert in your field, adaptable depending on the situation and focused on building bespoke specifications which meet the specific needs of the project and customer from our UK range of products and services. Able to communicate the benefits of manufacturer led servicing, and the added value that brings for long term sustainable products and customer relationships. WE CAN OFFER YOU A LOT IN RETURN! We empower each associate to with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With a genuine commitment to creating better tomorrows, we're driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives. ABOUT US In the UK, Kohler Mira Ltd. is made up of three market leading brands: Mira Showers, Rada Controls, and Recoup. While our brands differ in market position, they are equal in their commitment to design, innovation, and providing a single level of quality regardless of price. Kohler Mira is committed to diversity and inclusion to drive our business results and create a better future every day for our diverse associates, consumers, partners, and global communities. As an equal opportunities employer, it is Kohler Mira's policy to recruit, hire, and promote qualified people in all job classifications without prejudice. If, as an individual with a disability, you require adjustments during the recruitment process, please contact . . click apply for full job details
Jan 17, 2026
Full time
Senior Strategic Specification Sales Executive, Commercial Field based covering the South East of England. Base salary of up to circa £50K subject to skills and experience, plus sales bonus, company car and other benefits to be discussed on application. At Kohler Mira Ltd, we're not just a company, we're a century strong success story. With over 100 years of continuous growth and innovation, we've become a powerhouse in showering technology, proudly leading the way with cutting edge solutions that redefine everyday experiences. As part of the globally renowned Kohler Co.-a privately owned leader in kitchen and bath products and luxury hospitality-Kohler Mira Ltd is backed by a legacy of excellence and a bold vision for the future. Now is an exciting time for you to join us. We're investing heavily in innovation and expanding our impact across our three market leading brands: Mira Showers - The UK's name in domestic showering, trusted by millions of households. Rada Controls - Experts in commercial water control, delivering smart, safe, and sustainable solutions across the UK and beyond. Recoup - Experts in wastewater heat recovery, driving energy efficiency in modern homes. Whether you're passionate about sustainability, technology, or making a real difference in people's lives, Kohler Mira Ltd offers a dynamic environment where your ideas can thrive and your career can grow. At Kohler Mira Ltd, your growth is our passion; we believe learning should be a lifelong adventure-and at Kohler Mira, that journey is filled with standout opportunities at every turn. Whether you're gaining hands on experience through coaching and mentoring, or accessing some of the best formal training available, we're committed to helping you thrive. Our culture is built on continuous personal development, creativity, and collaboration. You'll work alongside inspiring people in a positive, forward thinking environment where your ideas aren't just welcomed-they're celebrated. Here, your contributions can spark real change and make a lasting impact. If you're ready to make a real impact and grow with a company that's redefining excellence in commercial water controls, we'd love to hear from you. POSITION SUMMARY Are you a motivated, strategic thinker with a passion for building relationships and delivering results? As a key member of our Commercial Sales team, reporting directly to the National Sales Manager, you'll play a pivotal role in shaping how Rada's innovative solutions are understood and adopted across the specification chain. In this exciting regional role, you'll be the driving force behind a thriving project pipeline-identifying opportunities, converting new business, and nurturing long term partnerships. Your mission? To ensure every customer and stakeholder truly understands the 'Why Rada' difference-our unique value proposition that sets us apart in the market. You'll focus on building strong, influential relationships across a range of sectors including Healthcare, Sport & Leisure, and Student Accommodation. Whether it's architects, consultants, or contractors, you'll be their go to expert, crafting compelling propositions that showcase the full potential of our product and service portfolio. KEY RESPONSIBILITIES Build, manage and convert a rolling 1-5 year pipeline for your territory through identification of key business opportunities (existing and new) within identified commercial industry sectors. Align your focus with the Rada strategic plan, driving revenue and profitability targets. Manage strategic customers, building account plans for future business, aligning strategic focus and driving collaboration between the business and your customers across multiple functions. Diagnose customer needs, leveraging range, pricing and after sales proposals to build compelling customer proposals that drive competitive advantage and deliver winning solutions for products and services, demonstrating a measurable return on investment. Build trust and develop collaborative relationships with customers and colleagues in all stages of the specification chain. Lead and manage customer relationships, understanding key issues and opportunities whilst driving positive outcomes for the UK business. Engage commercial sectors with market leading digital water delivery and management solutions, including touchless systems and smart monitoring platforms. Collaborate with sales, marketing and service teams to implement tailored service packages, enabling best in class aftercare and complete product and service solutions. Fully utilize the existing CRM system to manage customers, pipeline, project tracking and reporting. Build monthly forecasts based on pipeline conversion to drive accuracy in the demand planning process. Communicate internally across relevant functions, providing robust market, customer and competitor feedback to drive knowledge and inform commercial decision making. SKILLS/REQUIREMENTS You must have at least five years' experience working within a commercial product or technically led specification field based B2B sales role. A good understanding of the commercial Bathroom sectors and/or Building Services. Preferable experience: selling service and water compliance solutions within commercial environments governed by infection control legislation; selling showers & taps for an established manufacturer in the commercial arena; specifying early in the project lifecycle (clients, architects, consultants, authorising engineers, infection control teams, M&E contractors); selling into Healthcare, Care Homes, Sports & Leisure, Student Accommodation, Hospitality, washrooms, MOD or secure environments; solution selling with ROI modelling; proactive lead and appointment generation; building and converting a long term (1-5 year) project pipeline; CRM management including pipeline management, call and activity logging. Skilled in Excel, PowerPoint, Word and Outlook. An energetic, eager to learn, customer centric team player who builds trust and rapport to establish relationships quickly and proactively builds a pipeline of new business. Tenacious, driven and competitive. Clean, full driving licence is required. Sales skills: proficient in lead generation employing various methods such as cold calling, emailing, telemarketing, networking, and digital outreach; exceptional interpersonal skills for building and maintaining strong specifier relationships, understanding their needs, and effectively communicating solutions across both products and services; good negotiation and upselling skills, leveraging competitor insights to secure win win agreements and match the right solution to the project & client; proven track record of closing sales deals, recognising buying signals, and guiding prospects through the sales process to successful closure; diligent follow up with prospects and clients using CRM tools to ensure satisfaction and retention, providing timely support and information; analytical mindset to analyse market data and trends, aligning sales strategies with business objectives to contribute to organisational growth. ABOUT YOU This role will suit someone who is a driven and focused self starter. Ability to balance priorities and focus between long term high value projects and the day to day customer, quotation and conversion management within your sales pipeline, prioritising your time to maximise the pipeline conversion and grow sales. A learning mindset, seeking to understand market trends to stay ahead of the competition and defend your specification at all stages from design to completion over a long specification cycle (up to 5 years). An exceptional relationship builder, able to build trust and communicate effectively at all levels within an organisation, comfortable with meetings in a variety of settings across all commercial premises and settings. A true brand ambassador and expert in your field, adaptable depending on the situation and focused on building bespoke specifications which meet the specific needs of the project and customer from our UK range of products and services. Able to communicate the benefits of manufacturer led servicing, and the added value that brings for long term sustainable products and customer relationships. WE CAN OFFER YOU A LOT IN RETURN! We empower each associate to with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With a genuine commitment to creating better tomorrows, we're driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives. ABOUT US In the UK, Kohler Mira Ltd. is made up of three market leading brands: Mira Showers, Rada Controls, and Recoup. While our brands differ in market position, they are equal in their commitment to design, innovation, and providing a single level of quality regardless of price. Kohler Mira is committed to diversity and inclusion to drive our business results and create a better future every day for our diverse associates, consumers, partners, and global communities. As an equal opportunities employer, it is Kohler Mira's policy to recruit, hire, and promote qualified people in all job classifications without prejudice. If, as an individual with a disability, you require adjustments during the recruitment process, please contact . . click apply for full job details
ON24 is on a mission to help businesses bring their go-to-market strategy into the AI era and drive cost-effective revenue growth. Through its leading intelligent engagement platform, ON24 enables customers to combine best-in-class experiences with personalization and content, to capture and act on connected insights at scale. ON24 provides industry leading companies, including 3 of the 5 largest global technology companies, 3 of the 5 top global asset management firms, 3 of the 5 largest global healthcare companies and 3 of the 5 largest global industrial companies, with a valuable source of first party data to drive sales and marketing innovation, improve efficiency and increase business results. Headquartered in San Francisco, ON24 has a wide global footprint with offices in key regions, including London, Singapore and Sydney. For more information, please visit . Role Overview Customer Success Managers (CSMs) are responsible for the relationship between ON24 and elite clients. This role coordinates setup, implementation, training and maintenance on various ON24 products and partner platforms. It requires an organized individual comfortable interfacing with clients, handling multiple projects, and facilitating cross functional projects involving sales, engineering, finance, and external client teams. Primary Responsibilities Act as a trusted advisor to end users and their management to drive product adoption and ensure they leverage the solution to achieve agreed operational priorities, leading to full business value. Conduct frequent reviews with accounts to determine customer satisfaction, risk, and drive KPIs. Maintain healthy customer engagement levels by identifying low utilization and providing solutions to further drive customer success. Act as the client point of contact to ensure successful execution of all client engagements. Consistently meet project timelines and exceed client expectations. Onboard new customers to hit key milestones in partnership with cross functional teams to facilitate account set up, implementation, training, and ongoing account review and modification. Assist with the renewal process for annual account renewal. Collaborate closely with product management, R&D, marketing and sales to improve operational processes and act as the voice of the customer to drive better customer results. Ensure customers have ongoing guidance and access to supporting tools hosted by ON24, including client training portal, knowledge center, and platform support ticketing system (chat, email and phone). Essential Experience At least 3 years of work experience in Customer Success Management or Account Management. Experience in consultative or solution based selling, with the ability to identify and understand customer needs. A bachelor's degree or the equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities. Essential Skills The ability to work effectively with all levels of the organization to complete assigned projects within the specified timeline. Professional experience with Microsoft Outlook, Word, Excel, PowerPoint, and Salesforce. Excellent organizational, planning, and communication skills. Integrity, creativity, intellectual curiosity, high standards, persistence, and achievement-oriented. Proven ability to collaborate and build strong relationships with customers, especially at the executive level. What We Currently Offer An evolving tech business that moves at a fast pace, offering the best aspects of a 'start up' mentality day to day, but as part of an established and diverse multinational with a proven product. The opportunity to take ownership - given autonomy to cultivate success in your role as part of a clear strategy and structure. An entrepreneurial environment - encouraging open dialogue for new ideas, ways of working, and innovations. A hybrid working model to be together as a group in our modern Kings Cross office (complete with coffee machine, snacks, drinks fridge, standing desks, etc). A place to learn - heavy on personal and professional development that allows you to both soak up knowledge from some of the best in the industry, and own your own career. Competitive compensation package including equity and comprehensive benefits. Reimbursements currently covering helpful extras such as reasonable home office equipment expenses, mobile phone use, and weekly lunches provided at the office. 25 days holiday as standard - plus bank holidays - and additional floating and 'wellness days' to be used as you like. Office wide events planned, organised and expertly delivered by our amazing in house 'Culture Club', to make sure that even in a hybrid workplace we're not forgetting the importance of socialising! EEOC Statement ON24 is proud to be an equal employment opportunity workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.
Jan 17, 2026
Full time
ON24 is on a mission to help businesses bring their go-to-market strategy into the AI era and drive cost-effective revenue growth. Through its leading intelligent engagement platform, ON24 enables customers to combine best-in-class experiences with personalization and content, to capture and act on connected insights at scale. ON24 provides industry leading companies, including 3 of the 5 largest global technology companies, 3 of the 5 top global asset management firms, 3 of the 5 largest global healthcare companies and 3 of the 5 largest global industrial companies, with a valuable source of first party data to drive sales and marketing innovation, improve efficiency and increase business results. Headquartered in San Francisco, ON24 has a wide global footprint with offices in key regions, including London, Singapore and Sydney. For more information, please visit . Role Overview Customer Success Managers (CSMs) are responsible for the relationship between ON24 and elite clients. This role coordinates setup, implementation, training and maintenance on various ON24 products and partner platforms. It requires an organized individual comfortable interfacing with clients, handling multiple projects, and facilitating cross functional projects involving sales, engineering, finance, and external client teams. Primary Responsibilities Act as a trusted advisor to end users and their management to drive product adoption and ensure they leverage the solution to achieve agreed operational priorities, leading to full business value. Conduct frequent reviews with accounts to determine customer satisfaction, risk, and drive KPIs. Maintain healthy customer engagement levels by identifying low utilization and providing solutions to further drive customer success. Act as the client point of contact to ensure successful execution of all client engagements. Consistently meet project timelines and exceed client expectations. Onboard new customers to hit key milestones in partnership with cross functional teams to facilitate account set up, implementation, training, and ongoing account review and modification. Assist with the renewal process for annual account renewal. Collaborate closely with product management, R&D, marketing and sales to improve operational processes and act as the voice of the customer to drive better customer results. Ensure customers have ongoing guidance and access to supporting tools hosted by ON24, including client training portal, knowledge center, and platform support ticketing system (chat, email and phone). Essential Experience At least 3 years of work experience in Customer Success Management or Account Management. Experience in consultative or solution based selling, with the ability to identify and understand customer needs. A bachelor's degree or the equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities. Essential Skills The ability to work effectively with all levels of the organization to complete assigned projects within the specified timeline. Professional experience with Microsoft Outlook, Word, Excel, PowerPoint, and Salesforce. Excellent organizational, planning, and communication skills. Integrity, creativity, intellectual curiosity, high standards, persistence, and achievement-oriented. Proven ability to collaborate and build strong relationships with customers, especially at the executive level. What We Currently Offer An evolving tech business that moves at a fast pace, offering the best aspects of a 'start up' mentality day to day, but as part of an established and diverse multinational with a proven product. The opportunity to take ownership - given autonomy to cultivate success in your role as part of a clear strategy and structure. An entrepreneurial environment - encouraging open dialogue for new ideas, ways of working, and innovations. A hybrid working model to be together as a group in our modern Kings Cross office (complete with coffee machine, snacks, drinks fridge, standing desks, etc). A place to learn - heavy on personal and professional development that allows you to both soak up knowledge from some of the best in the industry, and own your own career. Competitive compensation package including equity and comprehensive benefits. Reimbursements currently covering helpful extras such as reasonable home office equipment expenses, mobile phone use, and weekly lunches provided at the office. 25 days holiday as standard - plus bank holidays - and additional floating and 'wellness days' to be used as you like. Office wide events planned, organised and expertly delivered by our amazing in house 'Culture Club', to make sure that even in a hybrid workplace we're not forgetting the importance of socialising! EEOC Statement ON24 is proud to be an equal employment opportunity workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.
Overview Kroo has a big vision. To be the first bank that is both trusted and loved by its customers. We're helping people take control of their financial future and achieve their goals, whilst making a positive impact on the planet. Here at Kroo, doing what is right is in our DNA. We act with integrity, transparency and honesty. We think big, dream big, and relentlessly pursue our goals. We like to be bold, break new ground, and we never stop learning. But most importantly, we are on this journey together. As a Customer Support Specialist, you'll be the first point of contact for our customers and you'll be helping solve any queries and help troubleshoot any problems. Put simply, our Customer Support Specialists are the digital face of Kroo! We believe our people and culture are what makes Kroo different, so we're keen to promote people development within the company so you'll also get the chance to broaden your skill-set and experience. We work in cross-functional collaborative teams, so you'll also work alongside our product teams and developers to improve the customer experience on a day-to-day basis as well as the wider organisation. The Kroo is growing and we'd love to hear from you if you're interested in joining us in our journey. Here's what you will be doing: Provide and maintain exceptionally high levels of customer service via live chat, email, phone and social media Be the first port of call for customer complaints and concerns to make sure that they're treated fairly Show proactiveness and ownership skills to solve customer problems Proactively spot patterns in the frustrations or hopes of our customers, seeing where we can change our processes, tools or product to serve them better Identify customers who might be vulnerable and ensure we support them when needed Work closely with our financial crime team to act as the first line of defence to help spot and investigate trends Understand, prioritise and escalate customers' feedback and feature requests to the product team Support other members in the Operations team by being a point of contact and mentoring new joiners. We're looking for someone who: Has front line or back office banking experience Has experience in customer service in the financial services industry Is interested in how technology can improve people's lives Enjoys the startup environment Is customer focused Has a high level of organisation Has excellent written and verbal communication skills Has a high level of empathy and the ability to connect with other people What we offer: At our cutting-edge fintech company, we know that attracting and retaining the best talent means offering top-notch benefits that help our employees thrive both in and outside of work. Check out what we currently offer: Generous holiday time: 25 days annual leave, 8 bank holidays, 1 Kroo bank holiday (June 24th), and 1 day off during the week of your birthday. Personal days: We know that life can be unpredictable, so we offer 3 personal days to use as needed. Employer-sponsored volunteer program: We're passionate about giving back to our community, and we support our employees in doing the same with up to 4 hours per month of employer-sponsored volunteer time. Mental health support: We care about the mental health of our team members and offer access to Spill, our mental health support partner. Workplace pension: We want you to feel secure about your future, so we offer a workplace pension with a 5% employee contribution and a 3% employer top-up. Top-notch equipment: We provide top-of-the-line equipment necessary for smooth hybrid work, including a MacBook laptop. Additionally, we also offer support in establishing your home office by contributing towards your setup if required. Modern office: When you're in the office, you'll enjoy access to our modern, bustling workspace in Central Manchester. Cycle to Work scheme: We encourage sustainable transportation with our Cycle to Work scheme. Electric Car scheme: We're committed to reducing our carbon footprint, and our Electric Car scheme makes it easy for our employees to do the same. Enhanced parental leave: We know that family comes first, and we offer an enhanced parental leave policy to support our employees in starting and growing their families. Room for growth: As a fast-paced, high-growth start-up, we're dedicated to providing our employees with room to grow and excel. You get full healthcare for you and your nuclear family via Vitality. About Our Process: We can be flexible with the structure of our interview process if someone's circumstances or timescales require it but our general structure is: People screen and quiz interview - 45 mins Technical interview challenge with the hiring manager - 45 mins Head of division interview - 45 mins Successful candidates after the technical stage will be invited to informally meet the team in person and see our fantastic offices. Please let us know if you have any specific requirements or need assistance so we can be as accommodating as possible for you. Hybrid Working At Kroo Bank, we embrace a hybrid policy that grants individuals and teams a considerable level of autonomy regarding office usage, maximising productivity. Our office in Manchester is a splendid space that serves as a valuable and potent resource when utilised appropriately. Presently, we follow a blended working model, where employees are expected to work in the office for 1-2 days a week. Therefore, candidates who are able to occasionally commute to the office align best with our current work practices. Please bear in mind that this position entails working shifts over 5 days, totalling 37.5 hours per week. The shift schedule will be provided well in advance, typically spanning from 6 am to 10 pm. Diversity and Inclusion We wholeheartedly uphold our commitment to fostering a diverse and inclusive workplace. Every employee is highly regarded, respected, and supported without any form of judgement or prejudice. We consider Diversity, Equality, and Inclusion as fundamental pillars guiding our path in all aspects of our bank. We also ensure that reasonable adjustments are made available to all candidates throughout the recruitment process. To all Recruitment Agencies At Kroo Bank, agency resumes are strictly prohibited. Do not submit agency resumes or forward them to our job advertisements or Kroo Bank employees. Be aware that Kroo Bank will not assume any responsibility for fees incurred due to unsolicited resumes. To ensure a fair and efficient application process, all candidates are kindly requested to submit their applications directly through the advertised platform. We kindly ask that you refrain from reaching out to the company or its employees via email, LinkedIn, or any other communication channels for inquiries or updates. Please note that any attempts to contact us through these channels will not receive a response. Thank you for your understanding and cooperation.
Jan 17, 2026
Full time
Overview Kroo has a big vision. To be the first bank that is both trusted and loved by its customers. We're helping people take control of their financial future and achieve their goals, whilst making a positive impact on the planet. Here at Kroo, doing what is right is in our DNA. We act with integrity, transparency and honesty. We think big, dream big, and relentlessly pursue our goals. We like to be bold, break new ground, and we never stop learning. But most importantly, we are on this journey together. As a Customer Support Specialist, you'll be the first point of contact for our customers and you'll be helping solve any queries and help troubleshoot any problems. Put simply, our Customer Support Specialists are the digital face of Kroo! We believe our people and culture are what makes Kroo different, so we're keen to promote people development within the company so you'll also get the chance to broaden your skill-set and experience. We work in cross-functional collaborative teams, so you'll also work alongside our product teams and developers to improve the customer experience on a day-to-day basis as well as the wider organisation. The Kroo is growing and we'd love to hear from you if you're interested in joining us in our journey. Here's what you will be doing: Provide and maintain exceptionally high levels of customer service via live chat, email, phone and social media Be the first port of call for customer complaints and concerns to make sure that they're treated fairly Show proactiveness and ownership skills to solve customer problems Proactively spot patterns in the frustrations or hopes of our customers, seeing where we can change our processes, tools or product to serve them better Identify customers who might be vulnerable and ensure we support them when needed Work closely with our financial crime team to act as the first line of defence to help spot and investigate trends Understand, prioritise and escalate customers' feedback and feature requests to the product team Support other members in the Operations team by being a point of contact and mentoring new joiners. We're looking for someone who: Has front line or back office banking experience Has experience in customer service in the financial services industry Is interested in how technology can improve people's lives Enjoys the startup environment Is customer focused Has a high level of organisation Has excellent written and verbal communication skills Has a high level of empathy and the ability to connect with other people What we offer: At our cutting-edge fintech company, we know that attracting and retaining the best talent means offering top-notch benefits that help our employees thrive both in and outside of work. Check out what we currently offer: Generous holiday time: 25 days annual leave, 8 bank holidays, 1 Kroo bank holiday (June 24th), and 1 day off during the week of your birthday. Personal days: We know that life can be unpredictable, so we offer 3 personal days to use as needed. Employer-sponsored volunteer program: We're passionate about giving back to our community, and we support our employees in doing the same with up to 4 hours per month of employer-sponsored volunteer time. Mental health support: We care about the mental health of our team members and offer access to Spill, our mental health support partner. Workplace pension: We want you to feel secure about your future, so we offer a workplace pension with a 5% employee contribution and a 3% employer top-up. Top-notch equipment: We provide top-of-the-line equipment necessary for smooth hybrid work, including a MacBook laptop. Additionally, we also offer support in establishing your home office by contributing towards your setup if required. Modern office: When you're in the office, you'll enjoy access to our modern, bustling workspace in Central Manchester. Cycle to Work scheme: We encourage sustainable transportation with our Cycle to Work scheme. Electric Car scheme: We're committed to reducing our carbon footprint, and our Electric Car scheme makes it easy for our employees to do the same. Enhanced parental leave: We know that family comes first, and we offer an enhanced parental leave policy to support our employees in starting and growing their families. Room for growth: As a fast-paced, high-growth start-up, we're dedicated to providing our employees with room to grow and excel. You get full healthcare for you and your nuclear family via Vitality. About Our Process: We can be flexible with the structure of our interview process if someone's circumstances or timescales require it but our general structure is: People screen and quiz interview - 45 mins Technical interview challenge with the hiring manager - 45 mins Head of division interview - 45 mins Successful candidates after the technical stage will be invited to informally meet the team in person and see our fantastic offices. Please let us know if you have any specific requirements or need assistance so we can be as accommodating as possible for you. Hybrid Working At Kroo Bank, we embrace a hybrid policy that grants individuals and teams a considerable level of autonomy regarding office usage, maximising productivity. Our office in Manchester is a splendid space that serves as a valuable and potent resource when utilised appropriately. Presently, we follow a blended working model, where employees are expected to work in the office for 1-2 days a week. Therefore, candidates who are able to occasionally commute to the office align best with our current work practices. Please bear in mind that this position entails working shifts over 5 days, totalling 37.5 hours per week. The shift schedule will be provided well in advance, typically spanning from 6 am to 10 pm. Diversity and Inclusion We wholeheartedly uphold our commitment to fostering a diverse and inclusive workplace. Every employee is highly regarded, respected, and supported without any form of judgement or prejudice. We consider Diversity, Equality, and Inclusion as fundamental pillars guiding our path in all aspects of our bank. We also ensure that reasonable adjustments are made available to all candidates throughout the recruitment process. To all Recruitment Agencies At Kroo Bank, agency resumes are strictly prohibited. Do not submit agency resumes or forward them to our job advertisements or Kroo Bank employees. Be aware that Kroo Bank will not assume any responsibility for fees incurred due to unsolicited resumes. To ensure a fair and efficient application process, all candidates are kindly requested to submit their applications directly through the advertised platform. We kindly ask that you refrain from reaching out to the company or its employees via email, LinkedIn, or any other communication channels for inquiries or updates. Please note that any attempts to contact us through these channels will not receive a response. Thank you for your understanding and cooperation.
You're not just anyone. From every day life, to changing someone's world. Job Description Lead with Purpose. Make a Meaningful Impact. Grow with Lifeways. Are you an experienced Support Worker ready to take the next step in your career? Lifeways is offering an exciting opportunity to become a Team Leader at Apple House, a welcoming supported living service in Blackburn, Lancashire. You'll work alongside our Service Manager to lead a dedicated team, delivering life-enhancing support to adults with autism and learning disabilities. You're Not Just Anyone - fulfilling careers at Lifeways on Vimeo Your Role as a Leader Who Inspires Lead and motivate Support Workers to deliver high-quality, consistent support Promote independence and wellbeing in every aspect of care Support individuals with daily living, appointments, hobbies, and community engagement Maintain accurate records and ensure personalised support plans are followed Conduct staff supervisions, interviews, and ongoing development Communicate effectively with staff, people we support, families, and external professionals About Apple House Apple House is a purpose-built apartment complex designed to support adults with autism and learning disabilities. The service features: Twelve one-bedroom apartments with modern amenities A communal area, sensory room, and garden with a trampoline Assistive technology including Tunstall connected care, intercom, and CCTV A calm, structured environment led by highly trained staff People supported at Apple House enjoy activities such as trampolining, walking, shopping, music, cooking, gardening, swimming, and community outings to places like Blackpool, Southport, and Stockport. What You Bring Experience as a Team Leader, Senior Support Worker, or Support Worker with a strong track record NVQ/QCF in Health & Social Care (or equivalent) is advantageous Strong communication, written, and IT skills A commitment to empowering others and leading by example Contract: Full-time, 37.5 hours per week Shifts: Between 8:00am and 10:00pm, Monday to Sunday Flexibility is essential to meet the needs of the people we support Feeling Valued in Your Career At Lifeways, your contributions matter. You'll be part of a team that recognises your efforts, celebrates your achievements, and creates space for your ideas to shape the way we support others. Hear It From the Team "Working at Apple House has been one of the most rewarding experiences of my career. The team is incredibly supportive, and seeing the people we support grow in confidence and independence makes every day worthwhile." - Sarah, Support Worker at Apple House Being Supported Every Step of the Way We invest in your growth and wellbeing through structured development, funded qualifications, and a culture of continuous learning. You'll be supported by colleagues and leaders who care about your success. What We Offer Over £2,000 in annual rewards and benefits Funded Health and Social Care qualifications Free DBS check Cycle to Work Scheme (up to £1,000) Gym discounts (save up to £192/year) Eye care and health cash plans 10% discount at B&Q for all team members Access to the Blue Light Card £200 for every successful employee referral 3% employer pension contribution 8 paid training days per year Access to apprenticeships and further qualifications Our Commitment to Inclusion We believe in equal access to opportunities and strive to create a workplace where everyone feels valued, supported, and empowered to make an impact. Our inclusive culture is guided by our core values: Caring, Honest, One Team, Innovative, Courageous, and Equal (CHOICE). Apply Today Join Lifeways and be part of a team that truly makes a difference. Take the next step in your care career - we're excited to meet you! LWGNW
Jan 16, 2026
Full time
You're not just anyone. From every day life, to changing someone's world. Job Description Lead with Purpose. Make a Meaningful Impact. Grow with Lifeways. Are you an experienced Support Worker ready to take the next step in your career? Lifeways is offering an exciting opportunity to become a Team Leader at Apple House, a welcoming supported living service in Blackburn, Lancashire. You'll work alongside our Service Manager to lead a dedicated team, delivering life-enhancing support to adults with autism and learning disabilities. You're Not Just Anyone - fulfilling careers at Lifeways on Vimeo Your Role as a Leader Who Inspires Lead and motivate Support Workers to deliver high-quality, consistent support Promote independence and wellbeing in every aspect of care Support individuals with daily living, appointments, hobbies, and community engagement Maintain accurate records and ensure personalised support plans are followed Conduct staff supervisions, interviews, and ongoing development Communicate effectively with staff, people we support, families, and external professionals About Apple House Apple House is a purpose-built apartment complex designed to support adults with autism and learning disabilities. The service features: Twelve one-bedroom apartments with modern amenities A communal area, sensory room, and garden with a trampoline Assistive technology including Tunstall connected care, intercom, and CCTV A calm, structured environment led by highly trained staff People supported at Apple House enjoy activities such as trampolining, walking, shopping, music, cooking, gardening, swimming, and community outings to places like Blackpool, Southport, and Stockport. What You Bring Experience as a Team Leader, Senior Support Worker, or Support Worker with a strong track record NVQ/QCF in Health & Social Care (or equivalent) is advantageous Strong communication, written, and IT skills A commitment to empowering others and leading by example Contract: Full-time, 37.5 hours per week Shifts: Between 8:00am and 10:00pm, Monday to Sunday Flexibility is essential to meet the needs of the people we support Feeling Valued in Your Career At Lifeways, your contributions matter. You'll be part of a team that recognises your efforts, celebrates your achievements, and creates space for your ideas to shape the way we support others. Hear It From the Team "Working at Apple House has been one of the most rewarding experiences of my career. The team is incredibly supportive, and seeing the people we support grow in confidence and independence makes every day worthwhile." - Sarah, Support Worker at Apple House Being Supported Every Step of the Way We invest in your growth and wellbeing through structured development, funded qualifications, and a culture of continuous learning. You'll be supported by colleagues and leaders who care about your success. What We Offer Over £2,000 in annual rewards and benefits Funded Health and Social Care qualifications Free DBS check Cycle to Work Scheme (up to £1,000) Gym discounts (save up to £192/year) Eye care and health cash plans 10% discount at B&Q for all team members Access to the Blue Light Card £200 for every successful employee referral 3% employer pension contribution 8 paid training days per year Access to apprenticeships and further qualifications Our Commitment to Inclusion We believe in equal access to opportunities and strive to create a workplace where everyone feels valued, supported, and empowered to make an impact. Our inclusive culture is guided by our core values: Caring, Honest, One Team, Innovative, Courageous, and Equal (CHOICE). Apply Today Join Lifeways and be part of a team that truly makes a difference. Take the next step in your care career - we're excited to meet you! LWGNW
