Principal Product Manager - Insurance and Asset Owners EMEA page is loaded Principal Product Manager - Insurance and Asset Owners EMEAlocations: London Officetime type: Full timeposted on: Posted Yesterdayjob requisition id: R11184We are seeking an Insurance and Asset Owner Product Leader for EMEA, who can establish a strategy and execute to drive growth in our core middle and back-office market ranging from Insurance to Pensions and Corporates. As a Product Lead, you will also play a critical role in scaling our products to address the needs of key industries and asset classes.This is an exceptional opportunity for a seasoned professional with experience building financial technology software who wishes to be a business and product leader alike. You will partner very closely with the Sales, Client Services and Operations leaders in EMEA to drive revenue growth and unit economics, support client success with increasing NPS/CSAT. You will also implement the high-level road map of new and existing product lines by collaborating with functional product leaders while also driving the EMEA specific product strategy.You will report to the Global Head of Product for Insurance and Asset Owners and will be responsible for identifying market opportunities, developing product strategy to address those opportunities, executing on product roadmap and supporting go-to-market (GTM) motions. Responsibilities: Conduct market analysis across front, middle and back-office (FBO) applications. Collaborate with sales and CS leaders to build a consensus on the market opportunity, competitive landscape, alternatives, and barriers to CW solutions adoption in the market. Assess Clearwater products fit by market and client segments and build a clear and differentiated product strategy with investment needs and growth projections. Document replacement grade functionality requirements. Build trust and confidence with current and prospective Customers. Be the voice of the customer and ensure there is alignment of asks from the customer with items on the roadmap. Develop a comprehensive EMEA product strategy and roadmap that is validated with clients and aligned with current CW functional product capabilities. Collaborate closely with engineering, marketing, sales and client delivery leaders to bring products to life that are intuitive, scalable Oversee execution of the roadmap by PMs and deliver concrete "wins" with each release. Drive thought leadership, champion product direction internally with senior leadership team, and externally to customers, analysts, and media. When needed, dive into details and write compelling product requirements documentation that meet customer demands in the market. Cultivate relationships with key strategic clients across multiple geographies, support executive forums, and help develop future revenue opportunities. Participate in Quarterly Business Review with senior leadership to monitor revenue, key business metrics and trends, manage budgets, and ensure product investments align with growth targets and customer needs. Partner laterally across the organization, establish and maintain outstanding communication, and build/maintain collaborative relationships at all levels. Stay abreast of competitive and market dynamics and apply insights to the CW product strategy and execution. Build and mentor a diverse, high-performing team if product managers focused on outcomes and excellence. What we look for: At least 15 years of experience in Investment management technologies and operations either at Insurance/Asset owner firm or technology provider, with a minimum of 5 years in leading a product. Experience as a practitioner or product creator for the business processes in multiple of these areas: investment accounting, regulatory reporting, compliance, performance attribution and risk analytics, trade operations, client reporting/EDM, EMEA specific asset pricing and valuations. Defendable opinion into the current EMEA investment management market such as growth areas, buyer, competition, budgets and client business drivers. You may be asked to present. Demonstrated ability to build new SaaS products and build a product business with revenues and growth. Deep familiarity with modern data, analytics, and trading technologies from data integration, and investment management systems landscape to front end reporting. Deep domain expertise in investment management, particularly in investment accounting, regulatory reporting, valuations, risk/performance and related areas Proven ability to manage complex programs, including execution, implementation, and influencing skills. Excellent communication and presentation skills, commitment to delivering superior internal and external customer experience. Bachelor's degree in finance, accounting, business, computer science, or other relevant technical discipline. Willingness to travel 25%-50% of the time across EMEA. Preferred Qualifications: CA/CPA or related certifications or an MBA from a top university Location: London Conversational knowledge of French or German What we offer: Business casual atmosphere Team focused culture that promotes innovation and ownership Access cutting edge investment reporting technology and expertise RSUs as well as employee stock purchase plan (discounted shares) Private medical and dental insurance Various social and volunteering opportunities, including volunteer time off to give back to the community Defined and undefined career pathways allowing you to grow your own way Work from anywhere 3 weeks out of the year An opportunity to revolutionize the investment industryStudies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with the job description, we encourage you to still apply! You may be just what we're looking for.
Jan 09, 2026
Full time
Principal Product Manager - Insurance and Asset Owners EMEA page is loaded Principal Product Manager - Insurance and Asset Owners EMEAlocations: London Officetime type: Full timeposted on: Posted Yesterdayjob requisition id: R11184We are seeking an Insurance and Asset Owner Product Leader for EMEA, who can establish a strategy and execute to drive growth in our core middle and back-office market ranging from Insurance to Pensions and Corporates. As a Product Lead, you will also play a critical role in scaling our products to address the needs of key industries and asset classes.This is an exceptional opportunity for a seasoned professional with experience building financial technology software who wishes to be a business and product leader alike. You will partner very closely with the Sales, Client Services and Operations leaders in EMEA to drive revenue growth and unit economics, support client success with increasing NPS/CSAT. You will also implement the high-level road map of new and existing product lines by collaborating with functional product leaders while also driving the EMEA specific product strategy.You will report to the Global Head of Product for Insurance and Asset Owners and will be responsible for identifying market opportunities, developing product strategy to address those opportunities, executing on product roadmap and supporting go-to-market (GTM) motions. Responsibilities: Conduct market analysis across front, middle and back-office (FBO) applications. Collaborate with sales and CS leaders to build a consensus on the market opportunity, competitive landscape, alternatives, and barriers to CW solutions adoption in the market. Assess Clearwater products fit by market and client segments and build a clear and differentiated product strategy with investment needs and growth projections. Document replacement grade functionality requirements. Build trust and confidence with current and prospective Customers. Be the voice of the customer and ensure there is alignment of asks from the customer with items on the roadmap. Develop a comprehensive EMEA product strategy and roadmap that is validated with clients and aligned with current CW functional product capabilities. Collaborate closely with engineering, marketing, sales and client delivery leaders to bring products to life that are intuitive, scalable Oversee execution of the roadmap by PMs and deliver concrete "wins" with each release. Drive thought leadership, champion product direction internally with senior leadership team, and externally to customers, analysts, and media. When needed, dive into details and write compelling product requirements documentation that meet customer demands in the market. Cultivate relationships with key strategic clients across multiple geographies, support executive forums, and help develop future revenue opportunities. Participate in Quarterly Business Review with senior leadership to monitor revenue, key business metrics and trends, manage budgets, and ensure product investments align with growth targets and customer needs. Partner laterally across the organization, establish and maintain outstanding communication, and build/maintain collaborative relationships at all levels. Stay abreast of competitive and market dynamics and apply insights to the CW product strategy and execution. Build and mentor a diverse, high-performing team if product managers focused on outcomes and excellence. What we look for: At least 15 years of experience in Investment management technologies and operations either at Insurance/Asset owner firm or technology provider, with a minimum of 5 years in leading a product. Experience as a practitioner or product creator for the business processes in multiple of these areas: investment accounting, regulatory reporting, compliance, performance attribution and risk analytics, trade operations, client reporting/EDM, EMEA specific asset pricing and valuations. Defendable opinion into the current EMEA investment management market such as growth areas, buyer, competition, budgets and client business drivers. You may be asked to present. Demonstrated ability to build new SaaS products and build a product business with revenues and growth. Deep familiarity with modern data, analytics, and trading technologies from data integration, and investment management systems landscape to front end reporting. Deep domain expertise in investment management, particularly in investment accounting, regulatory reporting, valuations, risk/performance and related areas Proven ability to manage complex programs, including execution, implementation, and influencing skills. Excellent communication and presentation skills, commitment to delivering superior internal and external customer experience. Bachelor's degree in finance, accounting, business, computer science, or other relevant technical discipline. Willingness to travel 25%-50% of the time across EMEA. Preferred Qualifications: CA/CPA or related certifications or an MBA from a top university Location: London Conversational knowledge of French or German What we offer: Business casual atmosphere Team focused culture that promotes innovation and ownership Access cutting edge investment reporting technology and expertise RSUs as well as employee stock purchase plan (discounted shares) Private medical and dental insurance Various social and volunteering opportunities, including volunteer time off to give back to the community Defined and undefined career pathways allowing you to grow your own way Work from anywhere 3 weeks out of the year An opportunity to revolutionize the investment industryStudies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with the job description, we encourage you to still apply! You may be just what we're looking for.
Irish Life Group Services Limited
Potters Bar, Hertfordshire
Title: Senior Actuary (BPA - Pricing team) Location: Potters Bar, GB Company: CLFIS Limited Description: Job closing date: 9th January (please note we will be unable to respond to your application until the closing date) Locations: Will consider Bristol, Hertfordshire or London Office. Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation. Part of our parent company Great-West Lifeco, Canada Life UK has operated in the United Kingdom since 1903. We have hundreds of respected and supported employees committed to doing the right thing for our customers and colleagues. Canada Life UK is transforming to create a more customer-focused business by providing our customers with expertise on financial and tax planning, offering home finance and annuities propositions, and providing collective fund solutions to third party customers. Job Purpose There is an opportunity for a qualified actuary to join the Bulk Annuity Pricing team. Successful applicants will be responsible for providing pricing recommendations and working with the wider BPA team to achieve annual new business targets. Key Accountabilities Responsible for quotations and providing pricing recommendations for bulk annuity buy-ins and buy-outs Liaising with investment front office to identify suitable assets to support bulk annuity transactions Team working with reinsurance actuaries to ensure reinsurance appropriately incorporated within quotations Reviewing legal agreements and contributing to contract negotiations with external stakeholders Supporting business development and relationship management Contributing to the development of Canada Life's pricing bases and pricing models that adhere to Canada Life's risk tolerances and are scalable for future growth Managing stakeholders and ensuring compliance with risk governance Keeping abreast of industry issues and developments to ensure the business processes and strategies are in line with the industry Provide appropriate support to managers and others to implement recommendations/facilitate change to support the requirements of the business Desired Knowledge / Experience / Skills Strong knowledge of UK Defined Benefit pensions Familiarity with bulk annuity market and products Understanding of capital modelling and profit testingExperience of managing stakeholders Strong communication skills (able to communicate technical issues to senior people including non-actuaries) Understanding and ability to implement/maintain an actuarial control framework Qualified actuary Benefits of working at Canada Life We believe in recognising and rewarding our people, so we offer a competitive salary and benefits package that's regularly reviewed. As a Canada Life UK colleague, you'll receive a competitive salary and comprehensive reward package including a generous pension and bonus scheme, along with, income protection, private medical insurance and life assurance. We have a fantastic number of other benefits and support services as well as regular personal and professional development. How we work at Canada Life Our culture is unique and incredibly important to us. We care about doing the right thing for our people, customers and community and helping others to build better futures. Our blueprint behaviours shape and influence how we work, and are central to the relationships we have with others. Every day we are encouraged to be more curious, own the outcome, face into things together and find a way forward. We want colleagues to have rewarding careers with us so we invest in the development of our people, technology and workplaces. That's why we offer a range of training, flexible working and opportunities to grow and develop. Diversity and inclusion Building an inclusive workplace with a diverse workforce where everyone can feel they belong and achieve their potential regardless of gender, ethnicity or any other characteristic is a key commitment for us. We are proud of the progress we're making in DEI, and we continue for it to be a significant focus. "At Canada Life we believe in the power of great people from different backgrounds, experiences and perspectives coming together to build better futures. Emerging talent is crucial to our growth and creating an environment that continues to inspire us all." Nick Harding, Chief People Officer, Canada Life UK We appreciate that everyone has different work and life responsibilities. We're happy to discuss flexible working arrangements, including part time, for any of our roles should this be a requirement for you.
Jan 09, 2026
Full time
Title: Senior Actuary (BPA - Pricing team) Location: Potters Bar, GB Company: CLFIS Limited Description: Job closing date: 9th January (please note we will be unable to respond to your application until the closing date) Locations: Will consider Bristol, Hertfordshire or London Office. Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation. Part of our parent company Great-West Lifeco, Canada Life UK has operated in the United Kingdom since 1903. We have hundreds of respected and supported employees committed to doing the right thing for our customers and colleagues. Canada Life UK is transforming to create a more customer-focused business by providing our customers with expertise on financial and tax planning, offering home finance and annuities propositions, and providing collective fund solutions to third party customers. Job Purpose There is an opportunity for a qualified actuary to join the Bulk Annuity Pricing team. Successful applicants will be responsible for providing pricing recommendations and working with the wider BPA team to achieve annual new business targets. Key Accountabilities Responsible for quotations and providing pricing recommendations for bulk annuity buy-ins and buy-outs Liaising with investment front office to identify suitable assets to support bulk annuity transactions Team working with reinsurance actuaries to ensure reinsurance appropriately incorporated within quotations Reviewing legal agreements and contributing to contract negotiations with external stakeholders Supporting business development and relationship management Contributing to the development of Canada Life's pricing bases and pricing models that adhere to Canada Life's risk tolerances and are scalable for future growth Managing stakeholders and ensuring compliance with risk governance Keeping abreast of industry issues and developments to ensure the business processes and strategies are in line with the industry Provide appropriate support to managers and others to implement recommendations/facilitate change to support the requirements of the business Desired Knowledge / Experience / Skills Strong knowledge of UK Defined Benefit pensions Familiarity with bulk annuity market and products Understanding of capital modelling and profit testingExperience of managing stakeholders Strong communication skills (able to communicate technical issues to senior people including non-actuaries) Understanding and ability to implement/maintain an actuarial control framework Qualified actuary Benefits of working at Canada Life We believe in recognising and rewarding our people, so we offer a competitive salary and benefits package that's regularly reviewed. As a Canada Life UK colleague, you'll receive a competitive salary and comprehensive reward package including a generous pension and bonus scheme, along with, income protection, private medical insurance and life assurance. We have a fantastic number of other benefits and support services as well as regular personal and professional development. How we work at Canada Life Our culture is unique and incredibly important to us. We care about doing the right thing for our people, customers and community and helping others to build better futures. Our blueprint behaviours shape and influence how we work, and are central to the relationships we have with others. Every day we are encouraged to be more curious, own the outcome, face into things together and find a way forward. We want colleagues to have rewarding careers with us so we invest in the development of our people, technology and workplaces. That's why we offer a range of training, flexible working and opportunities to grow and develop. Diversity and inclusion Building an inclusive workplace with a diverse workforce where everyone can feel they belong and achieve their potential regardless of gender, ethnicity or any other characteristic is a key commitment for us. We are proud of the progress we're making in DEI, and we continue for it to be a significant focus. "At Canada Life we believe in the power of great people from different backgrounds, experiences and perspectives coming together to build better futures. Emerging talent is crucial to our growth and creating an environment that continues to inspire us all." Nick Harding, Chief People Officer, Canada Life UK We appreciate that everyone has different work and life responsibilities. We're happy to discuss flexible working arrangements, including part time, for any of our roles should this be a requirement for you.
Title: Senior Actuary (BPA - Pricing team) Location: Potters Bar, GB Company: CLFIS Limited Description: Job closing date: 9th January (please note we will be unable to respond to your application until the closing date) Locations: Will consider Bristol, Hertfordshire or London Office. Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation. Part of our parent company Great-West Lifeco, Canada Life UK has operated in the United Kingdom since 1903. We have hundreds of respected and supported employees committed to doing the right thing for our customers and colleagues. Canada Life UK is transforming to create a more customer-focused business by providing our customers with expertise on financial and tax planning, offering home finance and annuities propositions, and providing collective fund solutions to third party customers. Job Purpose There is an opportunity for a qualified actuary to join the Bulk Annuity Pricing team. Successful applicants will be responsible for providing pricing recommendations and working with the wider BPA team to achieve annual new business targets. Key Accountabilities Responsible for quotations and providing pricing recommendations for bulk annuity buy-ins and buy-outs Liaising with investment front office to identify suitable assets to support bulk annuity transactions Team working with reinsurance actuaries to ensure reinsurance appropriately incorporated within quotations Reviewing legal agreements and contributing to contract negotiations with external stakeholders Supporting business development and relationship management Contributing to the development of Canada Life's pricing bases and pricing models that adhere to Canada Life's risk tolerances and are scalable for future growth Managing stakeholders and ensuring compliance with risk governance Keeping abreast of industry issues and developments to ensure the business processes and strategies are in line with the industry Provide appropriate support to managers and others to implement recommendations/facilitate change to support the requirements of the business Desired Knowledge / Experience / Skills Strong knowledge of UK Defined Benefit pensions Familiarity with bulk annuity market and products Understanding of capital modelling and profit testingExperience of managing stakeholders Strong communication skills (able to communicate technical issues to senior people including non-actuaries) Understanding and ability to implement/maintain an actuarial control framework Qualified actuary Benefits of working at Canada Life We believe in recognising and rewarding our people, so we offer a competitive salary and benefits package that's regularly reviewed. As a Canada Life UK colleague, you'll receive a competitive salary and comprehensive reward package including a generous pension and bonus scheme, along with, income protection, private medical insurance and life assurance. We have a fantastic number of other benefits and support services as well as regular personal and professional development. How we work at Canada Life Our culture is unique and incredibly important to us. We care about doing the right thing for our people, customers and community and helping others to build better futures. Our blueprint behaviours shape and influence how we work, and are central to the relationships we have with others. Every day we are encouraged to be more curious, own the outcome, face into things together and find a way forward. We want colleagues to have rewarding careers with us so we invest in the development of our people, technology and workplaces. That's why we offer a range of training, flexible working and opportunities to grow and develop. Diversity and inclusion Building an inclusive workplace with a diverse workforce where everyone can feel they belong and achieve their potential regardless of gender, ethnicity or any other characteristic is a key commitment for us. We are proud of the progress we're making in DEI, and we continue for it to be a significant focus. "At Canada Life we believe in the power of great people from different backgrounds, experiences and perspectives coming together to build better futures. Emerging talent is crucial to our growth and creating an environment that continues to inspire us all." Nick Harding, Chief People Officer, Canada Life UK We appreciate that everyone has different work and life responsibilities. We're happy to discuss flexible working arrangements, including part time, for any of our roles should this be a requirement for you.
Jan 09, 2026
Full time
Title: Senior Actuary (BPA - Pricing team) Location: Potters Bar, GB Company: CLFIS Limited Description: Job closing date: 9th January (please note we will be unable to respond to your application until the closing date) Locations: Will consider Bristol, Hertfordshire or London Office. Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation. Part of our parent company Great-West Lifeco, Canada Life UK has operated in the United Kingdom since 1903. We have hundreds of respected and supported employees committed to doing the right thing for our customers and colleagues. Canada Life UK is transforming to create a more customer-focused business by providing our customers with expertise on financial and tax planning, offering home finance and annuities propositions, and providing collective fund solutions to third party customers. Job Purpose There is an opportunity for a qualified actuary to join the Bulk Annuity Pricing team. Successful applicants will be responsible for providing pricing recommendations and working with the wider BPA team to achieve annual new business targets. Key Accountabilities Responsible for quotations and providing pricing recommendations for bulk annuity buy-ins and buy-outs Liaising with investment front office to identify suitable assets to support bulk annuity transactions Team working with reinsurance actuaries to ensure reinsurance appropriately incorporated within quotations Reviewing legal agreements and contributing to contract negotiations with external stakeholders Supporting business development and relationship management Contributing to the development of Canada Life's pricing bases and pricing models that adhere to Canada Life's risk tolerances and are scalable for future growth Managing stakeholders and ensuring compliance with risk governance Keeping abreast of industry issues and developments to ensure the business processes and strategies are in line with the industry Provide appropriate support to managers and others to implement recommendations/facilitate change to support the requirements of the business Desired Knowledge / Experience / Skills Strong knowledge of UK Defined Benefit pensions Familiarity with bulk annuity market and products Understanding of capital modelling and profit testingExperience of managing stakeholders Strong communication skills (able to communicate technical issues to senior people including non-actuaries) Understanding and ability to implement/maintain an actuarial control framework Qualified actuary Benefits of working at Canada Life We believe in recognising and rewarding our people, so we offer a competitive salary and benefits package that's regularly reviewed. As a Canada Life UK colleague, you'll receive a competitive salary and comprehensive reward package including a generous pension and bonus scheme, along with, income protection, private medical insurance and life assurance. We have a fantastic number of other benefits and support services as well as regular personal and professional development. How we work at Canada Life Our culture is unique and incredibly important to us. We care about doing the right thing for our people, customers and community and helping others to build better futures. Our blueprint behaviours shape and influence how we work, and are central to the relationships we have with others. Every day we are encouraged to be more curious, own the outcome, face into things together and find a way forward. We want colleagues to have rewarding careers with us so we invest in the development of our people, technology and workplaces. That's why we offer a range of training, flexible working and opportunities to grow and develop. Diversity and inclusion Building an inclusive workplace with a diverse workforce where everyone can feel they belong and achieve their potential regardless of gender, ethnicity or any other characteristic is a key commitment for us. We are proud of the progress we're making in DEI, and we continue for it to be a significant focus. "At Canada Life we believe in the power of great people from different backgrounds, experiences and perspectives coming together to build better futures. Emerging talent is crucial to our growth and creating an environment that continues to inspire us all." Nick Harding, Chief People Officer, Canada Life UK We appreciate that everyone has different work and life responsibilities. We're happy to discuss flexible working arrangements, including part time, for any of our roles should this be a requirement for you.
Job Description The messaging team is a senior third-line technology team that implements, supports, and enhances enterprise solutions such as Messaging and Email Security. This role is an ideal opportunity for a technical expert who can help deliver new solutions, enhance existing solutions, also getting hands on with 3rd line support. Flexible Working Options: This role is open to flexible working patterns, including: Job share Flexible start and end times Part time working Compressed hours (subject to approval) Working from abroad (subject to policy) Hybrid working with a minimum of 40% office attendance per month Opportunities in Leeds: We're excited to be growing our presence in Leeds, a city we've been connected to for nearly 200 years! Our modern, accessible office in the City Centre offers a supportive, flexible working environment. The majority of roles, including this one, are now available in Leeds, giving you the chance to build a meaningful career outside of London while contributing to our mission from a dynamic and growing location. You'll work collaboratively with London-based colleagues in a hybrid model, with regular opportunities to travel into the London office to meet and connect together in person. Want to learn more? Discover what makes our Leeds office such a dynamic place to work by visiting our Leeds page for more details. A day in the role: Your day might begin with a stand-up to align with your team's sprint. Next, you may have some project work to do or a project meeting to attend, where you'll be modernising the Bank through the services, you're responsible for. After that, you may draft and raise a change request through the Bank's formal change processes to change or update email policies. The following day if you're in the office, you could have lunch in the canteen with some of your colleagues. In the afternoon, you may have a support call from a user about an issue with their email encryption, checking to ensure our monitoring tools haven't alerted us to anything untoward. Once you've sorted that call, you'll document the fix so that colleagues in your team and division better understand the services you support. The rest of the afternoon could be spent reviewing a problem ticket and technical documentation of an upcoming feature for the Banks current messaging stack and identify any required actions for the team. Minimum Criteria Demonstrable Experience Supporting, delivering and administrating changes within Exchange Hybrid and Exchange Online, along with Security Email Gateways (SEG's) and supporting email encryption technologies Handling multiple work-streams to tight deadlines dealing with conflicting and changing demands across a varied portfolio Demonstrate a proven technical background and a commitment with keeping technical skills up-to-date and relevant, especially in Enterprise Messaging Technologies Comprehensive troubleshooting skills The ability to craft concise, informative user and technical documentation Essential Criteria Experience with managing highly secure messaging in a complex network environment Demonstrable experience mentoring junior colleagues and sharing knowledge with second- and first-line teams Experience simplifying complex email estates Good PowerShell skills Proficient in written/verbal communication, and stakeholder management skills Desirable Criteria Proficient with supporting and delivering: Secure Email Gateways (Mimecast and Clearswift) MX Records and Email DNS Authentication (SPF, DKIM, DMARC) Email encryption (PGP, TLS, and PME) Cloud Fax Solution Email Journal Archiving (Enterprise Vault) Advanced PowerShell skills Experience migrating complex email solutions to Exchange Online Adept in Agile ways of working with delivery of tasks in a sprint methodology Knowledge of ITIL framework (understanding of Incident, Problem, Change) Don't hesitate to apply if you don't meet all the essential criteria. We value diverse perspectives and believe that different backgrounds can contribute to our team's success. It is important to note that the Bank has a robust ITIL Change Management process, has business-critical processes that depend on our Messaging tools, and requires incidents on these technologies to be resolved quickly. Because of this, you will also be part of our on-call rota and on occasions be required to work evenings and weekends to perform certain tasks, especially on live systems. Additional renumeration is currently available for both the on-call rota and working out of hours (overtime). How this role fits into the wider Bank: This role is part of the Digital Workplace domain which is responsible for selecting, delivering and continuously improving a portfolio of digital services that help colleagues across the Bank to collaborate, communicate and be productive irrespective of role, device, or location. The Bank of England is at the start of its journey in modernising our Messaging tools, we are at a really exciting stage where we are utilising more technologies within the Microsoft 365 space and adding other new cloud Messaging tools too. This role will be crucial in helping the Bank modernise the email service available to its colleagues, and to help us understand how we make the best use of the services available. Our Approach to Inclusion The Bank values diversity, equity and inclusion. We play a key role in maintaining monetary and financial stability, and to do that effectively, we believe we need a workforce that reflects the society we serve. At the Bank of England, we want all colleagues to feel valued and respected, so we're working hard to build an inclusive culture which supports people from all backgrounds and communities to be at their best at work. We celebrate all forms of diversity, including (but not limited to) age, disability, ethnicity, gender, gender identity, race, religion, sexual orientation and socioeconomic status. We believe that it's by drawing on different perspectives and experiences that we'll continue to make the best decisions for the public. We welcome applications from individuals who work flexibly, including job shares and part time working patterns. We've also partnered with external organisations to support us in making adjustments for candidates and employees in the recruitment process where they're needed. For most roles where work can be carried out at home, we aim for colleagues to spend half of their time in the office, with a minimum of 40% per month. Subject to that minimum requirement, individuals and managers should work together to find what works best for them, their team and stakeholders. Finally, we're proud to be a member of the Disability Confident Scheme. If you wish to apply under this scheme, you should check the box in the 'Candidate Personal Information' under the 'Disability Confident Scheme' section of the application. Salary and Benefits Information We encourage flexible working, part time working and job share arrangements. Part time salary and benefits will be on a pro-rated basis as appropriate. We offer a salary as follows: Leeds circa 55,280 - 62,190 In addition, we also offer a comprehensive benefits package as detailed below: Currently a non-contributory, career average pension giving you a guaranteed retirement benefit of 1/80th of your annual salary for every year worked. There is the option to increase your pension (to 1/65th) or decrease (to 1/105th) in exchange for salary through our flexible benefits programme each year. The Bank has the discretion to vary standard accrual rates and dial up and dial down rates at any time and to withdraw dial up and dial down options at any time. A discretionary performance award based on a current award pool. An 8% benefits allowance with the option to take as salary or purchase a wide range of flexible benefits. 26 days' annual leave with option to buy up to 12 additional days through flexible benefits. Private medical insurance and income protection. National Security Vetting Process Employment in this role will be subject to the National Security Vetting clearance process (and typically can take between 6 to 12 weeks post offer) and the passing of additional Bank security checks in accordance with the Bank policy. Further information regarding the vetting and security clearance requirements for the role will be provided to the successful applicant, and information about how the Bank processes personal data for these purposes, is set out in the Bank's Privacy Notice. The Bank of England welcomes applications from all candidates, but as a UK Visas and Immigration (UKVI) approved sponsor, we have a responsibility to comply with the Immigration Rules and guidance. As such, our ability to employ individuals who require sponsorship for immigration purposes is limited. The Bank cannot guarantee that you and / or the role you are applying for will be eligible for sponsorship and that any application made to UKVI will be successful. Eligibility will therefore be considered on a case-by-case basis. The Application Process Important: Please ensure that you complete the 'work history' section and answer ALL the application questions fully. All candidate applications are anonymised to ensure that our hiring managers will not be able to see your personal information, including your CV, when reviewing your application details at the screening stage . click apply for full job details
Jan 09, 2026
Full time
Job Description The messaging team is a senior third-line technology team that implements, supports, and enhances enterprise solutions such as Messaging and Email Security. This role is an ideal opportunity for a technical expert who can help deliver new solutions, enhance existing solutions, also getting hands on with 3rd line support. Flexible Working Options: This role is open to flexible working patterns, including: Job share Flexible start and end times Part time working Compressed hours (subject to approval) Working from abroad (subject to policy) Hybrid working with a minimum of 40% office attendance per month Opportunities in Leeds: We're excited to be growing our presence in Leeds, a city we've been connected to for nearly 200 years! Our modern, accessible office in the City Centre offers a supportive, flexible working environment. The majority of roles, including this one, are now available in Leeds, giving you the chance to build a meaningful career outside of London while contributing to our mission from a dynamic and growing location. You'll work collaboratively with London-based colleagues in a hybrid model, with regular opportunities to travel into the London office to meet and connect together in person. Want to learn more? Discover what makes our Leeds office such a dynamic place to work by visiting our Leeds page for more details. A day in the role: Your day might begin with a stand-up to align with your team's sprint. Next, you may have some project work to do or a project meeting to attend, where you'll be modernising the Bank through the services, you're responsible for. After that, you may draft and raise a change request through the Bank's formal change processes to change or update email policies. The following day if you're in the office, you could have lunch in the canteen with some of your colleagues. In the afternoon, you may have a support call from a user about an issue with their email encryption, checking to ensure our monitoring tools haven't alerted us to anything untoward. Once you've sorted that call, you'll document the fix so that colleagues in your team and division better understand the services you support. The rest of the afternoon could be spent reviewing a problem ticket and technical documentation of an upcoming feature for the Banks current messaging stack and identify any required actions for the team. Minimum Criteria Demonstrable Experience Supporting, delivering and administrating changes within Exchange Hybrid and Exchange Online, along with Security Email Gateways (SEG's) and supporting email encryption technologies Handling multiple work-streams to tight deadlines dealing with conflicting and changing demands across a varied portfolio Demonstrate a proven technical background and a commitment with keeping technical skills up-to-date and relevant, especially in Enterprise Messaging Technologies Comprehensive troubleshooting skills The ability to craft concise, informative user and technical documentation Essential Criteria Experience with managing highly secure messaging in a complex network environment Demonstrable experience mentoring junior colleagues and sharing knowledge with second- and first-line teams Experience simplifying complex email estates Good PowerShell skills Proficient in written/verbal communication, and stakeholder management skills Desirable Criteria Proficient with supporting and delivering: Secure Email Gateways (Mimecast and Clearswift) MX Records and Email DNS Authentication (SPF, DKIM, DMARC) Email encryption (PGP, TLS, and PME) Cloud Fax Solution Email Journal Archiving (Enterprise Vault) Advanced PowerShell skills Experience migrating complex email solutions to Exchange Online Adept in Agile ways of working with delivery of tasks in a sprint methodology Knowledge of ITIL framework (understanding of Incident, Problem, Change) Don't hesitate to apply if you don't meet all the essential criteria. We value diverse perspectives and believe that different backgrounds can contribute to our team's success. It is important to note that the Bank has a robust ITIL Change Management process, has business-critical processes that depend on our Messaging tools, and requires incidents on these technologies to be resolved quickly. Because of this, you will also be part of our on-call rota and on occasions be required to work evenings and weekends to perform certain tasks, especially on live systems. Additional renumeration is currently available for both the on-call rota and working out of hours (overtime). How this role fits into the wider Bank: This role is part of the Digital Workplace domain which is responsible for selecting, delivering and continuously improving a portfolio of digital services that help colleagues across the Bank to collaborate, communicate and be productive irrespective of role, device, or location. The Bank of England is at the start of its journey in modernising our Messaging tools, we are at a really exciting stage where we are utilising more technologies within the Microsoft 365 space and adding other new cloud Messaging tools too. This role will be crucial in helping the Bank modernise the email service available to its colleagues, and to help us understand how we make the best use of the services available. Our Approach to Inclusion The Bank values diversity, equity and inclusion. We play a key role in maintaining monetary and financial stability, and to do that effectively, we believe we need a workforce that reflects the society we serve. At the Bank of England, we want all colleagues to feel valued and respected, so we're working hard to build an inclusive culture which supports people from all backgrounds and communities to be at their best at work. We celebrate all forms of diversity, including (but not limited to) age, disability, ethnicity, gender, gender identity, race, religion, sexual orientation and socioeconomic status. We believe that it's by drawing on different perspectives and experiences that we'll continue to make the best decisions for the public. We welcome applications from individuals who work flexibly, including job shares and part time working patterns. We've also partnered with external organisations to support us in making adjustments for candidates and employees in the recruitment process where they're needed. For most roles where work can be carried out at home, we aim for colleagues to spend half of their time in the office, with a minimum of 40% per month. Subject to that minimum requirement, individuals and managers should work together to find what works best for them, their team and stakeholders. Finally, we're proud to be a member of the Disability Confident Scheme. If you wish to apply under this scheme, you should check the box in the 'Candidate Personal Information' under the 'Disability Confident Scheme' section of the application. Salary and Benefits Information We encourage flexible working, part time working and job share arrangements. Part time salary and benefits will be on a pro-rated basis as appropriate. We offer a salary as follows: Leeds circa 55,280 - 62,190 In addition, we also offer a comprehensive benefits package as detailed below: Currently a non-contributory, career average pension giving you a guaranteed retirement benefit of 1/80th of your annual salary for every year worked. There is the option to increase your pension (to 1/65th) or decrease (to 1/105th) in exchange for salary through our flexible benefits programme each year. The Bank has the discretion to vary standard accrual rates and dial up and dial down rates at any time and to withdraw dial up and dial down options at any time. A discretionary performance award based on a current award pool. An 8% benefits allowance with the option to take as salary or purchase a wide range of flexible benefits. 26 days' annual leave with option to buy up to 12 additional days through flexible benefits. Private medical insurance and income protection. National Security Vetting Process Employment in this role will be subject to the National Security Vetting clearance process (and typically can take between 6 to 12 weeks post offer) and the passing of additional Bank security checks in accordance with the Bank policy. Further information regarding the vetting and security clearance requirements for the role will be provided to the successful applicant, and information about how the Bank processes personal data for these purposes, is set out in the Bank's Privacy Notice. The Bank of England welcomes applications from all candidates, but as a UK Visas and Immigration (UKVI) approved sponsor, we have a responsibility to comply with the Immigration Rules and guidance. As such, our ability to employ individuals who require sponsorship for immigration purposes is limited. The Bank cannot guarantee that you and / or the role you are applying for will be eligible for sponsorship and that any application made to UKVI will be successful. Eligibility will therefore be considered on a case-by-case basis. The Application Process Important: Please ensure that you complete the 'work history' section and answer ALL the application questions fully. All candidate applications are anonymised to ensure that our hiring managers will not be able to see your personal information, including your CV, when reviewing your application details at the screening stage . click apply for full job details
Senior Salesforce AdministratorLondon Your mobile applicationYou may find making an application much easier from a desktop computer. So why not forward yourself a link to this vacancy to pick up and apply on a desktop or laptop later. Alternatively you can send the link to someone you think would be suitable for the role.Send link About the Role We are looking for a Senior Salesforce Administrator to take a lead role in the ongoing development, stability, and optimisation of Salesforce at Telegraph Media Group.This role is central to supporting our AI-driven transformation and ensuring the integrity of a complex Service Cloud + Zuora subscription ecosystem. You will oversee advanced BAU work, drive key AI initiatives (Agentforce & Einstein for Service), and work closely with developers, architects, and business stakeholders to deliver scalable, resilient solutions.You will be responsible for advanced configuration, automation, troubleshooting, flow design, and deployment processes. The position sits at the heart of our digital and customer operations strategy and is ideal for someone who wants to work across modern Salesforce capabilities, including Agentforce for Service, Einstein Copilot actions, and intelligent automation across channels.You will lead on higher-complexity work, act as a subject-matter expert, and play a key part in shaping TMG's AI roadmap. To be successful in this role, you will need proven experience within Agent Force and Einstein for Service. Key Responsibilities Platform Ownership & Advanced Administration Act as a senior system administrator across TMG's Salesforce platform, with ownership of advanced BAU tasks and complex support requests. Design, build, debug, and optimise Flows, orchestrations, automations, and error-handling frameworks. Lead the investigation and resolution of complex issues, including failures in integrations, flows, API-driven processes, and subscription logic (Zuora/MPP). Oversee release management alongside developers, including participating in deployment rota, validating builds, and ensuring sandboxes remain aligned with production. Agentforce / EinsteinLead the configuration and expansion of Agentforce for Service, including: New agent builds or updates to existing agents Reasoning engine filters and deterministic behaviour Action orchestration and topic configuration Testing, regression, and behavioural tuningSupport the rollout of Einstein for Service capabilities, including:+ Service Replies / Email Drafts+ Article Recommendations Case Wrap-Up enhancements Case Classification improvements+ Einstein Copilot Actions and future expansions such as Next Best Action/Service PlansStay current with rapidly evolving AI features and help guide internal adoption. Collaboration, Stakeholder Engagement & Delivery Work closely with our developers and QAs on solution design, technical refinement, and deployment readiness. Partner with the business to translate requirements into actionable Salesforce solutions that are scalable and maintainable. Document configuration, logic, and release steps in Jira/Confluence. Assist in internal training and enablement, helping bring AI and automation features into day-to-day agent workflows. Governance, Data Quality & Platform Hygiene Conduct regular platform health checks, audits, and maintenance cycles. Support data quality initiatives, ensuring accuracy across subscriptions, offers, case management, and customer objects. Contribute to improving platform governance processes, including testing, change control, and regression cycles. Essential Skills Salesforce Skills Strong, hands-on experience configuring Service Cloud in a complex environment. Expert-level Flow creation, troubleshooting, and optimisation. Experience with deployments, change sets/devops tooling, and sandbox management. Ability to design scalable, maintainable solutions that follow platform best practices. Strong understanding of Salesforce data structures, APIs, and error-handling principles. Experience with Omni-Channel, case assignment routing, and automation around service operations. AI/Agentforce/Einstein Experience working with Agentforce / AI Agents or a strong ability to learn rapidly. Familiarity with Einstein for Service tools (Email Drafts, Case Wrap-Up, Article Recommendations, Case Classification). Ideally holds Agentforce Specialist certification or relevant Trailhead credentials. Working Style & Delivery Proven experience in a senior admin or advanced second-line Salesforce role. Comfortable taking ownership of complex BAU issues and leading technical resolution. Experience working in Agile delivery teams with Jira/Confluence. Strong communication skills with both technical and non-technical stakeholders. Ability to support and guide junior admins and act as a subject-matter expert. Desirable Skills Understanding of subscription platforms (Zuora, MPP) and subscription lifecycle logic. Background working in a multi-system environment with integrations and API monitoring. Exposure to Data Cloud or interest in learning it. Experience with Next Best Action or any other similar decisioning frameworks. Benefits The nature of our industry means life at the Telegraph Media Group is fast-paced, demanding, and interesting. We also want it to be rewarding for everyone who works here by creating a suite of benefits that contribute to lifestyle choices and leisure activities. From dynamic working opportunities, medical cover, and parental leave (six months fully paid maternity leave and enhanced paternity/partner leave), to life assurance and season ticket loans, you can choose from a range of flexible benefits, designed to support your lifestyle and help you achieve a healthy work-life balance. Training and development With support from your manager and colleagues, you'll also have access to a variety of training and development opportunities through The Academy. Covering a range of personal and professional skills, our courses enable you to develop an enjoyable and rewarding career. Our commitment to inclusion At Telegraph Media Group, we foster a diverse and inclusive workplace and we are committed to building a team that reflects a wide variety of skills, perspectives and backgrounds. We believe in equality of opportunity and welcome candidates from all backgrounds, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.We are proud to be a Level 3 Disability Confident Leader as part of the government's Disability Confident Scheme. If you are disabled or have a long-term health condition and would like support in applying for any of our roles or if you require any reasonable adjustments in the recruitment process with us, please make us aware.To find out more about Diversity, Inclusion and Belonging at Telegraph Media Group, and for more information on our purpose, beliefs, and people values, please visit our website.For over 160 years, we've had a clear purpose - to lead the news agenda, spark debate and provoke comment through our journalism. In today's constantly changing landscape, our purpose is more important than ever.That's why we need curious, open-minded and resilient people across our organisation. People who thrive in a fast-paced environment, who aren't afraid to explore new opportunities and who are committed to doing what's right. Join us and, whatever your role, background or skills, you can make the story.
Jan 09, 2026
Full time
Senior Salesforce AdministratorLondon Your mobile applicationYou may find making an application much easier from a desktop computer. So why not forward yourself a link to this vacancy to pick up and apply on a desktop or laptop later. Alternatively you can send the link to someone you think would be suitable for the role.Send link About the Role We are looking for a Senior Salesforce Administrator to take a lead role in the ongoing development, stability, and optimisation of Salesforce at Telegraph Media Group.This role is central to supporting our AI-driven transformation and ensuring the integrity of a complex Service Cloud + Zuora subscription ecosystem. You will oversee advanced BAU work, drive key AI initiatives (Agentforce & Einstein for Service), and work closely with developers, architects, and business stakeholders to deliver scalable, resilient solutions.You will be responsible for advanced configuration, automation, troubleshooting, flow design, and deployment processes. The position sits at the heart of our digital and customer operations strategy and is ideal for someone who wants to work across modern Salesforce capabilities, including Agentforce for Service, Einstein Copilot actions, and intelligent automation across channels.You will lead on higher-complexity work, act as a subject-matter expert, and play a key part in shaping TMG's AI roadmap. To be successful in this role, you will need proven experience within Agent Force and Einstein for Service. Key Responsibilities Platform Ownership & Advanced Administration Act as a senior system administrator across TMG's Salesforce platform, with ownership of advanced BAU tasks and complex support requests. Design, build, debug, and optimise Flows, orchestrations, automations, and error-handling frameworks. Lead the investigation and resolution of complex issues, including failures in integrations, flows, API-driven processes, and subscription logic (Zuora/MPP). Oversee release management alongside developers, including participating in deployment rota, validating builds, and ensuring sandboxes remain aligned with production. Agentforce / EinsteinLead the configuration and expansion of Agentforce for Service, including: New agent builds or updates to existing agents Reasoning engine filters and deterministic behaviour Action orchestration and topic configuration Testing, regression, and behavioural tuningSupport the rollout of Einstein for Service capabilities, including:+ Service Replies / Email Drafts+ Article Recommendations Case Wrap-Up enhancements Case Classification improvements+ Einstein Copilot Actions and future expansions such as Next Best Action/Service PlansStay current with rapidly evolving AI features and help guide internal adoption. Collaboration, Stakeholder Engagement & Delivery Work closely with our developers and QAs on solution design, technical refinement, and deployment readiness. Partner with the business to translate requirements into actionable Salesforce solutions that are scalable and maintainable. Document configuration, logic, and release steps in Jira/Confluence. Assist in internal training and enablement, helping bring AI and automation features into day-to-day agent workflows. Governance, Data Quality & Platform Hygiene Conduct regular platform health checks, audits, and maintenance cycles. Support data quality initiatives, ensuring accuracy across subscriptions, offers, case management, and customer objects. Contribute to improving platform governance processes, including testing, change control, and regression cycles. Essential Skills Salesforce Skills Strong, hands-on experience configuring Service Cloud in a complex environment. Expert-level Flow creation, troubleshooting, and optimisation. Experience with deployments, change sets/devops tooling, and sandbox management. Ability to design scalable, maintainable solutions that follow platform best practices. Strong understanding of Salesforce data structures, APIs, and error-handling principles. Experience with Omni-Channel, case assignment routing, and automation around service operations. AI/Agentforce/Einstein Experience working with Agentforce / AI Agents or a strong ability to learn rapidly. Familiarity with Einstein for Service tools (Email Drafts, Case Wrap-Up, Article Recommendations, Case Classification). Ideally holds Agentforce Specialist certification or relevant Trailhead credentials. Working Style & Delivery Proven experience in a senior admin or advanced second-line Salesforce role. Comfortable taking ownership of complex BAU issues and leading technical resolution. Experience working in Agile delivery teams with Jira/Confluence. Strong communication skills with both technical and non-technical stakeholders. Ability to support and guide junior admins and act as a subject-matter expert. Desirable Skills Understanding of subscription platforms (Zuora, MPP) and subscription lifecycle logic. Background working in a multi-system environment with integrations and API monitoring. Exposure to Data Cloud or interest in learning it. Experience with Next Best Action or any other similar decisioning frameworks. Benefits The nature of our industry means life at the Telegraph Media Group is fast-paced, demanding, and interesting. We also want it to be rewarding for everyone who works here by creating a suite of benefits that contribute to lifestyle choices and leisure activities. From dynamic working opportunities, medical cover, and parental leave (six months fully paid maternity leave and enhanced paternity/partner leave), to life assurance and season ticket loans, you can choose from a range of flexible benefits, designed to support your lifestyle and help you achieve a healthy work-life balance. Training and development With support from your manager and colleagues, you'll also have access to a variety of training and development opportunities through The Academy. Covering a range of personal and professional skills, our courses enable you to develop an enjoyable and rewarding career. Our commitment to inclusion At Telegraph Media Group, we foster a diverse and inclusive workplace and we are committed to building a team that reflects a wide variety of skills, perspectives and backgrounds. We believe in equality of opportunity and welcome candidates from all backgrounds, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.We are proud to be a Level 3 Disability Confident Leader as part of the government's Disability Confident Scheme. If you are disabled or have a long-term health condition and would like support in applying for any of our roles or if you require any reasonable adjustments in the recruitment process with us, please make us aware.To find out more about Diversity, Inclusion and Belonging at Telegraph Media Group, and for more information on our purpose, beliefs, and people values, please visit our website.For over 160 years, we've had a clear purpose - to lead the news agenda, spark debate and provoke comment through our journalism. In today's constantly changing landscape, our purpose is more important than ever.That's why we need curious, open-minded and resilient people across our organisation. People who thrive in a fast-paced environment, who aren't afraid to explore new opportunities and who are committed to doing what's right. Join us and, whatever your role, background or skills, you can make the story.
At Morrisons, our Data, Analytics & AI team plays a vital role in driving decisions across the business by unlocking the power of our data. Whether it's enabling quick insight through self serve tools like Looker or delivering deeper analysis through exploring the patterns in our data, we help teams across the business solve problems, drive performance, and create value. As a Data Science Manager, you'll lead a small but impactful team of data scientists and analysts, helping shape and deliver a roadmap of data science products and initiatives that align with our business goals. You'll work closely with stakeholders across the organisation to understand their challenges and apply cutting edge analytics to solve them. This is a hands on role with technical delivery at its core, combined with leadership and strategic direction. What you'll be doing: Lead, mentor and develop a team of Data Scientists and Analysts, setting clear objectives and supporting professional growth Own the delivery of complex data science products and models that support strategic business objectives Shape and contribute to a 1 2 year data science roadmap, ensuring all work is aligned with business priorities and linked to core processes Embed a lean, value first culture, minimising waste and driving improvements in efficiency and EBITDA Champion data literacy and promote best practice in analytical thinking across the business Translate business problems into analytical approaches, delivering insights that inform action Support the team with hands on technical tasks where required, including coding and modelling Collaborate with Data Engineering and other teams to ensure the right data is available and accessible About you What we're looking for: A strategic thinker with experience solving complex business problems through data Strong communication and storytelling skills. Able to bring data to life for non technical audiences An inclusive and motivating leader, with experience mentoring others and creating high performing teams Comfortable working in both Agile and Waterfall environments Inquisitive mindset - always looking to challenge the status quo and improve ways of working Excellent stakeholder management skills, with the ability to gather and refine requirements to ensure value delivery Key Skills: Expert level SQL skills, extracting and transforming data with speed and accuracy Strong programming experience (preferably Python or R), with experience of building, testing and deploying machine learning models Experience delivering predictive or prescriptive models into production, with knowledge of current MLOps principles Skilled in creating impactful data visualisations and dashboards Working knowledge of cloud platforms such as GCP or AWS, with Google preferred About us In return for all your hard work, you will receive: 15% discount in store from the day you join us Additional 10% discount card for a friend or family member Annual bonus scheme Career progression and development opportunities Generous holiday entitlement Market leading pension scheme and life assurance Healthcare benefits including Aviva Digital GP 'MyPerks' giving you discount with over 850 retailers Free parking onsite Enhanced Family, Maternity and Paternity Leave Private Healthcare Car Allowance (company car provided in some instances) Alive with activity, our modern Head Office is home to our corporate teams that make sure everything runs smoothly. Here, you'll find comfy breakout areas, a coffee shop, Morrisons Daily and a subsidised restaurant. We are within commuting distance of Leeds, Manchester and the Yorkshire Dales - and we even have free parking! At our Head Office you will expect to find supplier showcases, charity fundraising and celebrations all year round for the events that mean the most to our colleagues. There's more to our business as it's fast paced and ever changing, as such we've got lots of fresh opportunities for you to play your part in our success. We'd love to meet you! At Morrisons, we're proud to be building a team that reflects the diversity of the communities we serve. We want every colleague to feel respected, supported and able to be themselves at work. Different voices, experiences and ways of thinking help us grow and improve and that's good for our customers too. We're always looking for people from all walks of life to join us and bring their talents to our team. Together, we can build a workplace where everyone has the chance to thrive, make a difference and belong.
Jan 09, 2026
Full time
At Morrisons, our Data, Analytics & AI team plays a vital role in driving decisions across the business by unlocking the power of our data. Whether it's enabling quick insight through self serve tools like Looker or delivering deeper analysis through exploring the patterns in our data, we help teams across the business solve problems, drive performance, and create value. As a Data Science Manager, you'll lead a small but impactful team of data scientists and analysts, helping shape and deliver a roadmap of data science products and initiatives that align with our business goals. You'll work closely with stakeholders across the organisation to understand their challenges and apply cutting edge analytics to solve them. This is a hands on role with technical delivery at its core, combined with leadership and strategic direction. What you'll be doing: Lead, mentor and develop a team of Data Scientists and Analysts, setting clear objectives and supporting professional growth Own the delivery of complex data science products and models that support strategic business objectives Shape and contribute to a 1 2 year data science roadmap, ensuring all work is aligned with business priorities and linked to core processes Embed a lean, value first culture, minimising waste and driving improvements in efficiency and EBITDA Champion data literacy and promote best practice in analytical thinking across the business Translate business problems into analytical approaches, delivering insights that inform action Support the team with hands on technical tasks where required, including coding and modelling Collaborate with Data Engineering and other teams to ensure the right data is available and accessible About you What we're looking for: A strategic thinker with experience solving complex business problems through data Strong communication and storytelling skills. Able to bring data to life for non technical audiences An inclusive and motivating leader, with experience mentoring others and creating high performing teams Comfortable working in both Agile and Waterfall environments Inquisitive mindset - always looking to challenge the status quo and improve ways of working Excellent stakeholder management skills, with the ability to gather and refine requirements to ensure value delivery Key Skills: Expert level SQL skills, extracting and transforming data with speed and accuracy Strong programming experience (preferably Python or R), with experience of building, testing and deploying machine learning models Experience delivering predictive or prescriptive models into production, with knowledge of current MLOps principles Skilled in creating impactful data visualisations and dashboards Working knowledge of cloud platforms such as GCP or AWS, with Google preferred About us In return for all your hard work, you will receive: 15% discount in store from the day you join us Additional 10% discount card for a friend or family member Annual bonus scheme Career progression and development opportunities Generous holiday entitlement Market leading pension scheme and life assurance Healthcare benefits including Aviva Digital GP 'MyPerks' giving you discount with over 850 retailers Free parking onsite Enhanced Family, Maternity and Paternity Leave Private Healthcare Car Allowance (company car provided in some instances) Alive with activity, our modern Head Office is home to our corporate teams that make sure everything runs smoothly. Here, you'll find comfy breakout areas, a coffee shop, Morrisons Daily and a subsidised restaurant. We are within commuting distance of Leeds, Manchester and the Yorkshire Dales - and we even have free parking! At our Head Office you will expect to find supplier showcases, charity fundraising and celebrations all year round for the events that mean the most to our colleagues. There's more to our business as it's fast paced and ever changing, as such we've got lots of fresh opportunities for you to play your part in our success. We'd love to meet you! At Morrisons, we're proud to be building a team that reflects the diversity of the communities we serve. We want every colleague to feel respected, supported and able to be themselves at work. Different voices, experiences and ways of thinking help us grow and improve and that's good for our customers too. We're always looking for people from all walks of life to join us and bring their talents to our team. Together, we can build a workplace where everyone has the chance to thrive, make a difference and belong.
About Unbiased Unbiased is an AI enabled financial advice platform, empowering people to make confident financial decisions and delivering unrivalled growth for advice firms. With the greatest wealth transfer in history now underway, Unbiased connects people to trusted advice across pensions and retirement, inheritance planning, mortgages, accountancy, and more. The Unbiased platform applies advanced models trained on a rich dataset of user activity to intelligently match individuals with qualified advisers, providing the easiest and most reliable way to access financial expertise. Since 2010, Unbiased has generated over $100 billion in AUM opportunities for financial advisers, with 65% of prospects new to advice. Reaching more than 10 million consumers annually, it is the leading source of client demand in the industry. We have big ambitions to improve how people tackle the biggest decisions, and working at Unbiased means working with smart, motivated people who believe in this. We have a fun, but in an ambitious environment where we are simply trusted to get stuff done. We actively encourage women to apply and bring their diverse perspectives to our team, as we believe in fostering an inclusive and empowering workplace where everyone can thrive. We are a female founded company, with a culture focused on diversity and inclusion amongst our entire team. The Role We are looking for a Head of Data & Analytics to shape how Unbiased will use data to grow our business over the next five years. This is a pivotal leadership role, responsible for shaping our data strategy, developing an existing high performing team, and ensuring data is a core asset driving both internal decision making and customer value. AI is a core part of our strategy, so you will be both experienced with and excited by AI and the commercial opportunities it brings. You'll be a strategic player coach who is experienced in having strategic discussions and also comfortable with being hands on. You'll work closely with the senior leadership team along with being a key partner for our marketing, commercial, finance and product teams. In a nutshell, you'll be responsible for Data Strategy & Leadership Define and own the company wide data & analytics strategy Partner with relevant teams to ensure we leverage ML & AI to create opportunities with our data for commercial outcomes Develop and scale a high performing data function (engineering, analytics, science) Act as a thought leader on data maturity and governance, championing a data driven culture across the company Product & Customer Value Partner with product management to productise data for commercial outcomes and bring it to market Drive innovation in how Unbiased accesses and benefits from their data (e.g., benchmarking, predictive insights, anomaly detection) Data Infrastructure & Governance Responsible for the overall data architecture and pipelines to support current and future needs. Ensure best practices in data governance, quality, security, and compliance e.g. GDPR, ISO standards Own relationships with relevant technology vendors and manage data platforms and tools Analytics & Insights Deliver actionable insights that guide strategic and operational decisions Partner with commercial, product, and customer success teams to improve performance through data Lead the development of dashboards, reporting, and self service analytics capabilities Team Development Mentor and inspire data professionals, creating a culture of excellence and curiosity Balance strategic vision with hands on leadership, especially in the early stages of building the function To succeed, you'll need We're looking for a senior data leader who combines technical expertise and commercial acumen with marketplace experience. 10+ years' experience in data, with at least 3 5 years in management and leadership roles Strong applied econometrics skills, including experience using statistical models to forecast performance and analyse customer and market behaviour Proven experience in a two sided marketplace, with an understanding of consumer and customer behaviour, supply/demand modelling, marketplace economics and marketplace metrics (incl capacity modelling, demand forecasting, dynamic balancing) Data science, AI/ML experience Statistical and analytical skills including experimental design, predictive modelling, pricing & elasticity modelling, segmentation and funnel analytics for multi stage interactions. Proven experience designing and scaling data architecture, analytics, and governance in a SaaS or tech driven environment Hands on skills in modern data stacks e.g., cloud warehouses, ETL/ELT pipelines, BI tools, specifically Looker Strong stakeholder management - able to translate data insights into business impact and communicate with execs, engineers, and non technical teams Track record of building and developing high performing data teams Desirable Experience in SaaS or fintech (in addition to marketplace) Familiarity with outcome based analytics in B2B products Demonstrable experience of data monetisation and opportunity discovery Knowledge of A/B testing and Google Analytics Our Shared Values Be relentless about progress - working at pace to solve problems, navigate around blockers and prioritising company OKR's. Own it and get it done - taking ownership of your projects, involving the right people at the right time and making meaningful contributions. Share and seek input - proactive in seeking and acting upon feedback. Being open, sharing knowledge and proactively communicating. Enjoy the journey - ensuring cross team collaboration and proactively celebrating achievements of your peers. How we'll take care of you: Investment in your Development: Alongside in house training, you'll be allocated a generous yearly allowance to invest in your career development. Investment in your Wellbeing: Your wellbeing is a top priority for us, and you'll be able to benefit an annual wellbeing allowance. On top of this, we have arranged for Private Medical Insurance for extra peace of mind for you and your family. Social Events: We're a social bunch so you can expect plenty of activities based in and around our vibrant office in the heart of Farringdon. The Usual Benefits: Holiday: you'll be allocated plenty of holiday to ensure that you have enough time to recharge, work life balance is super important to us here (you'll also have your birthday off as paid annual leave). Flexible working: we'll work with you to find the balance of office based work and remote working. Pension: you'll be able to save via salary sacrifice scheme, with Unbiased contributing above the minimum required amount, subject to banded earnings. Private Medical Insurance: you can add your dependents and spouse. Payroll Giving: donate to your charities of choice in the most tax efficient way, via salary sacrifice. Life insurance Cycle to work scheme Equal Opportunity The best ideas are often the least expected and require new ways of thinking; that's why our teams at Unbiased are made up of a broad range of talented people. We are proud to be an equal opportunity employer. We do not discriminate based on race, ethnicity, colour, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran status, genetic information, marital status or any other legally protected status. Data Privacy Personal information about unsuccessful candidates will be held for 12 months after the recruitment exercise has been completed, it will then be destroyed or deleted. We retain de personalised statistical information about applicants to help inform our recruitment activities, but no individuals are identifiable from that data. Once a person has taken up employment with Unbiased, we will compile a file relating to their employment. The information contained in this will be kept secure and will only be used for purposes directly relevant to that person's employment. Once their employment with Unbiased has ended, we will retain the file in accordance with the requirements of our retention schedule and then delete it. Agencies As much as we appreciate the help, we're using our own direct sourcing methods or we're working with one of our carefully selected Agency Partners on this vacancy. To find out a little more about how we partner with agencies please email . FAO our Talent Manager, speculative phone calls will not be taken by our team neither will CV submissions without Unbiased or the candidate's expressed consent.
Jan 09, 2026
Full time
About Unbiased Unbiased is an AI enabled financial advice platform, empowering people to make confident financial decisions and delivering unrivalled growth for advice firms. With the greatest wealth transfer in history now underway, Unbiased connects people to trusted advice across pensions and retirement, inheritance planning, mortgages, accountancy, and more. The Unbiased platform applies advanced models trained on a rich dataset of user activity to intelligently match individuals with qualified advisers, providing the easiest and most reliable way to access financial expertise. Since 2010, Unbiased has generated over $100 billion in AUM opportunities for financial advisers, with 65% of prospects new to advice. Reaching more than 10 million consumers annually, it is the leading source of client demand in the industry. We have big ambitions to improve how people tackle the biggest decisions, and working at Unbiased means working with smart, motivated people who believe in this. We have a fun, but in an ambitious environment where we are simply trusted to get stuff done. We actively encourage women to apply and bring their diverse perspectives to our team, as we believe in fostering an inclusive and empowering workplace where everyone can thrive. We are a female founded company, with a culture focused on diversity and inclusion amongst our entire team. The Role We are looking for a Head of Data & Analytics to shape how Unbiased will use data to grow our business over the next five years. This is a pivotal leadership role, responsible for shaping our data strategy, developing an existing high performing team, and ensuring data is a core asset driving both internal decision making and customer value. AI is a core part of our strategy, so you will be both experienced with and excited by AI and the commercial opportunities it brings. You'll be a strategic player coach who is experienced in having strategic discussions and also comfortable with being hands on. You'll work closely with the senior leadership team along with being a key partner for our marketing, commercial, finance and product teams. In a nutshell, you'll be responsible for Data Strategy & Leadership Define and own the company wide data & analytics strategy Partner with relevant teams to ensure we leverage ML & AI to create opportunities with our data for commercial outcomes Develop and scale a high performing data function (engineering, analytics, science) Act as a thought leader on data maturity and governance, championing a data driven culture across the company Product & Customer Value Partner with product management to productise data for commercial outcomes and bring it to market Drive innovation in how Unbiased accesses and benefits from their data (e.g., benchmarking, predictive insights, anomaly detection) Data Infrastructure & Governance Responsible for the overall data architecture and pipelines to support current and future needs. Ensure best practices in data governance, quality, security, and compliance e.g. GDPR, ISO standards Own relationships with relevant technology vendors and manage data platforms and tools Analytics & Insights Deliver actionable insights that guide strategic and operational decisions Partner with commercial, product, and customer success teams to improve performance through data Lead the development of dashboards, reporting, and self service analytics capabilities Team Development Mentor and inspire data professionals, creating a culture of excellence and curiosity Balance strategic vision with hands on leadership, especially in the early stages of building the function To succeed, you'll need We're looking for a senior data leader who combines technical expertise and commercial acumen with marketplace experience. 10+ years' experience in data, with at least 3 5 years in management and leadership roles Strong applied econometrics skills, including experience using statistical models to forecast performance and analyse customer and market behaviour Proven experience in a two sided marketplace, with an understanding of consumer and customer behaviour, supply/demand modelling, marketplace economics and marketplace metrics (incl capacity modelling, demand forecasting, dynamic balancing) Data science, AI/ML experience Statistical and analytical skills including experimental design, predictive modelling, pricing & elasticity modelling, segmentation and funnel analytics for multi stage interactions. Proven experience designing and scaling data architecture, analytics, and governance in a SaaS or tech driven environment Hands on skills in modern data stacks e.g., cloud warehouses, ETL/ELT pipelines, BI tools, specifically Looker Strong stakeholder management - able to translate data insights into business impact and communicate with execs, engineers, and non technical teams Track record of building and developing high performing data teams Desirable Experience in SaaS or fintech (in addition to marketplace) Familiarity with outcome based analytics in B2B products Demonstrable experience of data monetisation and opportunity discovery Knowledge of A/B testing and Google Analytics Our Shared Values Be relentless about progress - working at pace to solve problems, navigate around blockers and prioritising company OKR's. Own it and get it done - taking ownership of your projects, involving the right people at the right time and making meaningful contributions. Share and seek input - proactive in seeking and acting upon feedback. Being open, sharing knowledge and proactively communicating. Enjoy the journey - ensuring cross team collaboration and proactively celebrating achievements of your peers. How we'll take care of you: Investment in your Development: Alongside in house training, you'll be allocated a generous yearly allowance to invest in your career development. Investment in your Wellbeing: Your wellbeing is a top priority for us, and you'll be able to benefit an annual wellbeing allowance. On top of this, we have arranged for Private Medical Insurance for extra peace of mind for you and your family. Social Events: We're a social bunch so you can expect plenty of activities based in and around our vibrant office in the heart of Farringdon. The Usual Benefits: Holiday: you'll be allocated plenty of holiday to ensure that you have enough time to recharge, work life balance is super important to us here (you'll also have your birthday off as paid annual leave). Flexible working: we'll work with you to find the balance of office based work and remote working. Pension: you'll be able to save via salary sacrifice scheme, with Unbiased contributing above the minimum required amount, subject to banded earnings. Private Medical Insurance: you can add your dependents and spouse. Payroll Giving: donate to your charities of choice in the most tax efficient way, via salary sacrifice. Life insurance Cycle to work scheme Equal Opportunity The best ideas are often the least expected and require new ways of thinking; that's why our teams at Unbiased are made up of a broad range of talented people. We are proud to be an equal opportunity employer. We do not discriminate based on race, ethnicity, colour, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran status, genetic information, marital status or any other legally protected status. Data Privacy Personal information about unsuccessful candidates will be held for 12 months after the recruitment exercise has been completed, it will then be destroyed or deleted. We retain de personalised statistical information about applicants to help inform our recruitment activities, but no individuals are identifiable from that data. Once a person has taken up employment with Unbiased, we will compile a file relating to their employment. The information contained in this will be kept secure and will only be used for purposes directly relevant to that person's employment. Once their employment with Unbiased has ended, we will retain the file in accordance with the requirements of our retention schedule and then delete it. Agencies As much as we appreciate the help, we're using our own direct sourcing methods or we're working with one of our carefully selected Agency Partners on this vacancy. To find out a little more about how we partner with agencies please email . FAO our Talent Manager, speculative phone calls will not be taken by our team neither will CV submissions without Unbiased or the candidate's expressed consent.
About The Role Hippo is actively seeking Senior Product Managers to join our growing consultancy. As a Senior Consultant specialising in Product, you will draw upon your expertise to inspire and guide colleagues across a range of projects and domains. You will be instrumental in understanding and delivering visions, providing clear objectives, and developing comprehensive roadmaps. Your leadership will extend to coaching and influencing clients and fellow Hippos, further enhancing your leadership capabilities. Key Responsibilities Vision and Strategy Shape and communicate a clear product vision that aligns with organisational goals and delivers measurable outcomes. Own and maintain the product roadmap, connecting strategy to delivery. Define objectives and success measures that drive focus and accountability. Delivery and Risk Management Lead complex project deliveries and internal operational workstreams simultaneously managing dependencies and reducing risk. Champion Agile principles, adapting approaches to suit the context. Drive innovation and continuous improvement in delivery. Stakeholder Engagement and Collaboration Influence senior stakeholders with data led insights that champion user needs. Build strong relationships across teams to create alignment and shared purpose. Work with the Head of Product to strengthen Hippo's Product Community of Practice. User Centred Practice and Advocacy Ensure user needs, accessibility and inclusion are central to all decisions. Champion user centred design across the product lifecycle. Data and Innovation Define and track KPIs and OKRs to measure and improve success. Use insights and new technologies to identify opportunities for improvement. Leadership and Coaching Lead multidisciplinary teams with clarity and confidence. Mentor product professionals and build long term capability. Skills and experience that you need We are a diverse and close knit community united by a passion for solving complex problems for our clients and their users. We embrace a common sense approach, learn from experience, and adapt. We remain curious and committed to continuous learning. Must haves Product Management Expertise 5+ years of hands on product experience spanning both product ownership and product management. Proven record in defining and delivering product strategy and roadmaps that connect organisational goals to delivery. Skilled in prioritisation, discovery, and end to end product delivery. Confident in identifying and measuring value, linking outcomes to vision, goals, and user needs. Confident in technical product deliveries with proven experience translating complex technical concepts into product requirements that deliver measurable value for users. Consultancy and Customer/client Engagement Experience working with customers using a consultancy/advisory mindset. Able to influence ways of working and improve underperforming teams or processes. Understands how to balance client/customer needs, organisational goals, and provide appropriate challenge. Adaptable beyond standard product management roles, able to move between projects and domains with ease. Comfortable operating in ambiguity and shaping early stage problem spaces. Leadership and Collaboration Leads and influences large, multidisciplinary teams. Builds consensus across diverse stakeholders and makes confident decisions when needed. Keeps teams focused on delivering outcomes while managing stakeholder expectations at an organisational and strategic level. Skilled facilitator of workshops and group sessions. Develops capability in others, enabling autonomy across teams and clients. User Centred Design and Delivery Experienced working in cross functional teams using UCD approaches. Ensures user needs remain central to design and delivery. Understands GDS service phases and the different opportunities and challenges they provide (Discovery, Alpha, Beta, Live). Aware of and an advocate for accessibility and inclusive design standards. Delivers services that balance user needs with political, economic, social, and technical realities. Organisational and Agile Practice Experience working in large, complex organisations with governance and delivery constraints. Comfortable managing multiple workstreams, dependencies, and priorities. Knowledge of Agile methods (Scrum, Kanban, DevOps). Experienced in navigating policy, regulation, and legislative requirements. Skilled at redesigning operational processes and guiding implementation. Finds pragmatic, creative solutions to delivery challenges. Desirable Experience Experience delivering projects for government or NHS clients. Familiarity with GDS standards, assessments, and service phases. What makes us great As well as a competitive salary which we're transparent about from the outset, you can also expect a range of benefits: Contributory pension scheme (Hippo 6% with employee contributions of 2%) 25 days holiday plus UK public holidays Perkbox access for a wide range of discounts Critical illness cover Life assurance and death in service cover Volunteer days Cycle to work scheme for the avid cyclists Salary sacrifice electric vehicles scheme Season ticket loans Financial and general wellbeing sessions Flexible benefits scheme with options of: private health cover private dental cover additional company pension contributions additional holidays (up to an extra 2 days) wellbeing contribution charity contributions tree planting Diversity, Inclusion and Belonging at Hippo At Hippo, we're dedicated to creating a diverse, equitable and inclusive workplace that works for everyone. We understand that having a diverse team unlocks our capacity for innovation, creativity and problem solving. Only by building a community of diverse perspectives, cultures and socio economic backgrounds can we create an environment where all can contribute and thrive. We actively encourage applications from underrepresented groups including women, ethnic minorities, LGBTQ+, neurodivergent and people with disabilities. We are committed to providing an inclusive and accessible recruitment process that reflects our workplace culture. We are a registered Disability Confident Employer, Mindful Employer, Endometriosis Friendly Employer and a member of the Armed Forces Covenant. Hippo continually strives to remove barriers, provide accommodations and offer reasonable adjustments to ensure equity throughout our practices. Hi, we're Hippo. At Hippo, we design with empathy and build for impact. We do this by combining data informed evidence, human centred design and software engineering. We're a digital services partner who is genuinely invested in helping our clients thrive as modern organisations. Our delivery methodology is truly agile, from concept to reality, supporting innovation and continuous improvement to achieve your desired outcomes. We firmly believe that technology should serve humanity, not the other way around. We take a human centred approach to everything we do because we understand that complex problems require a service design approach. This means understanding how users behave and ensuring our solutions work for them in the real world. Our combination of data, design, and engineering delivers bespoke digital services that make a positive and meaningful impact on organisations and society. We're confident in our abilities, authentic in our approach, and passionate about what we do. If you're looking for a digital services partner that can deliver real results, let us help you build for the future and make a lasting impact. Hippo locations We are headquartered in Leeds and have offices across the UK in Glasgow, Manchester, Birmingham, London and Bristol. We're on the lookout for top talent nationwide but you need to be located within reasonable travelling distance from one of our offices which will be your contracted office location. Given the dynamic nature of a consulting business, you may be required to work on site at a Hippo office or at an in/out of town client location for a number of days per week (client dependent) and therefore candidates will need to be open/flexible to travel. Plus, we offer a generous relocation support package of up to £8k (please ask for terms and conditions) to help make your move a smooth one.
Jan 09, 2026
Full time
About The Role Hippo is actively seeking Senior Product Managers to join our growing consultancy. As a Senior Consultant specialising in Product, you will draw upon your expertise to inspire and guide colleagues across a range of projects and domains. You will be instrumental in understanding and delivering visions, providing clear objectives, and developing comprehensive roadmaps. Your leadership will extend to coaching and influencing clients and fellow Hippos, further enhancing your leadership capabilities. Key Responsibilities Vision and Strategy Shape and communicate a clear product vision that aligns with organisational goals and delivers measurable outcomes. Own and maintain the product roadmap, connecting strategy to delivery. Define objectives and success measures that drive focus and accountability. Delivery and Risk Management Lead complex project deliveries and internal operational workstreams simultaneously managing dependencies and reducing risk. Champion Agile principles, adapting approaches to suit the context. Drive innovation and continuous improvement in delivery. Stakeholder Engagement and Collaboration Influence senior stakeholders with data led insights that champion user needs. Build strong relationships across teams to create alignment and shared purpose. Work with the Head of Product to strengthen Hippo's Product Community of Practice. User Centred Practice and Advocacy Ensure user needs, accessibility and inclusion are central to all decisions. Champion user centred design across the product lifecycle. Data and Innovation Define and track KPIs and OKRs to measure and improve success. Use insights and new technologies to identify opportunities for improvement. Leadership and Coaching Lead multidisciplinary teams with clarity and confidence. Mentor product professionals and build long term capability. Skills and experience that you need We are a diverse and close knit community united by a passion for solving complex problems for our clients and their users. We embrace a common sense approach, learn from experience, and adapt. We remain curious and committed to continuous learning. Must haves Product Management Expertise 5+ years of hands on product experience spanning both product ownership and product management. Proven record in defining and delivering product strategy and roadmaps that connect organisational goals to delivery. Skilled in prioritisation, discovery, and end to end product delivery. Confident in identifying and measuring value, linking outcomes to vision, goals, and user needs. Confident in technical product deliveries with proven experience translating complex technical concepts into product requirements that deliver measurable value for users. Consultancy and Customer/client Engagement Experience working with customers using a consultancy/advisory mindset. Able to influence ways of working and improve underperforming teams or processes. Understands how to balance client/customer needs, organisational goals, and provide appropriate challenge. Adaptable beyond standard product management roles, able to move between projects and domains with ease. Comfortable operating in ambiguity and shaping early stage problem spaces. Leadership and Collaboration Leads and influences large, multidisciplinary teams. Builds consensus across diverse stakeholders and makes confident decisions when needed. Keeps teams focused on delivering outcomes while managing stakeholder expectations at an organisational and strategic level. Skilled facilitator of workshops and group sessions. Develops capability in others, enabling autonomy across teams and clients. User Centred Design and Delivery Experienced working in cross functional teams using UCD approaches. Ensures user needs remain central to design and delivery. Understands GDS service phases and the different opportunities and challenges they provide (Discovery, Alpha, Beta, Live). Aware of and an advocate for accessibility and inclusive design standards. Delivers services that balance user needs with political, economic, social, and technical realities. Organisational and Agile Practice Experience working in large, complex organisations with governance and delivery constraints. Comfortable managing multiple workstreams, dependencies, and priorities. Knowledge of Agile methods (Scrum, Kanban, DevOps). Experienced in navigating policy, regulation, and legislative requirements. Skilled at redesigning operational processes and guiding implementation. Finds pragmatic, creative solutions to delivery challenges. Desirable Experience Experience delivering projects for government or NHS clients. Familiarity with GDS standards, assessments, and service phases. What makes us great As well as a competitive salary which we're transparent about from the outset, you can also expect a range of benefits: Contributory pension scheme (Hippo 6% with employee contributions of 2%) 25 days holiday plus UK public holidays Perkbox access for a wide range of discounts Critical illness cover Life assurance and death in service cover Volunteer days Cycle to work scheme for the avid cyclists Salary sacrifice electric vehicles scheme Season ticket loans Financial and general wellbeing sessions Flexible benefits scheme with options of: private health cover private dental cover additional company pension contributions additional holidays (up to an extra 2 days) wellbeing contribution charity contributions tree planting Diversity, Inclusion and Belonging at Hippo At Hippo, we're dedicated to creating a diverse, equitable and inclusive workplace that works for everyone. We understand that having a diverse team unlocks our capacity for innovation, creativity and problem solving. Only by building a community of diverse perspectives, cultures and socio economic backgrounds can we create an environment where all can contribute and thrive. We actively encourage applications from underrepresented groups including women, ethnic minorities, LGBTQ+, neurodivergent and people with disabilities. We are committed to providing an inclusive and accessible recruitment process that reflects our workplace culture. We are a registered Disability Confident Employer, Mindful Employer, Endometriosis Friendly Employer and a member of the Armed Forces Covenant. Hippo continually strives to remove barriers, provide accommodations and offer reasonable adjustments to ensure equity throughout our practices. Hi, we're Hippo. At Hippo, we design with empathy and build for impact. We do this by combining data informed evidence, human centred design and software engineering. We're a digital services partner who is genuinely invested in helping our clients thrive as modern organisations. Our delivery methodology is truly agile, from concept to reality, supporting innovation and continuous improvement to achieve your desired outcomes. We firmly believe that technology should serve humanity, not the other way around. We take a human centred approach to everything we do because we understand that complex problems require a service design approach. This means understanding how users behave and ensuring our solutions work for them in the real world. Our combination of data, design, and engineering delivers bespoke digital services that make a positive and meaningful impact on organisations and society. We're confident in our abilities, authentic in our approach, and passionate about what we do. If you're looking for a digital services partner that can deliver real results, let us help you build for the future and make a lasting impact. Hippo locations We are headquartered in Leeds and have offices across the UK in Glasgow, Manchester, Birmingham, London and Bristol. We're on the lookout for top talent nationwide but you need to be located within reasonable travelling distance from one of our offices which will be your contracted office location. Given the dynamic nature of a consulting business, you may be required to work on site at a Hippo office or at an in/out of town client location for a number of days per week (client dependent) and therefore candidates will need to be open/flexible to travel. Plus, we offer a generous relocation support package of up to £8k (please ask for terms and conditions) to help make your move a smooth one.
About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 150,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 1,800 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$6.2 billion and backed by world leading investors including Visa, Airtree, Blackbird, Sequoia, DST Global, Greenoaks, Salesforce Ventures, Lone Pine, and Square Peg, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder like energy who want real impact, accelerated learning, and true ownership. You bring strong role related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero to one ideas into real products, and you "get stuff done" end to end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next. About the Team At Airwallex, our mission is to empower businesses of all sizes to operate anywhere, anytime. Our Communications team is at the heart of telling the Airwallex story-driving awareness, building reputation, and supporting commercial growth across the EMEA region. We work cross functionally and globally, ensuring our messaging is unified, impactful, and tailored to each market we serve. What You'll Do Responsibilities: Work with the Director of Communications for EMEA to lead and implement multi channel communications for Airwallex's EMEA business, encompassing key company announcements, product launches, and major corporate milestones. Manage day to day newsroom activities: respond to inbound media inquiries, monitor industry news and trends, and proactively identify opportunities to insert Airwallex into the narrative. Strategically identify and pursue opportunities to increase the external presence of our executives, positioning them as thought leaders in key industry forums, including traditional and emerging media platforms, podcasts, speaking opportunities, and owned/social content. Prepare executives thoroughly for public engagements, ensuring consistent and impactful messaging. Oversee the development of compelling content, ensuring a unified corporate messaging strategy across all key company initiatives. Partner with commercial, product, marketing, and legal teams to craft communications and content strategies across channels, including media, podcasts, speaking opportunities, and owned/social content. Supervise agency relationships, provide guidance, and optimize output. Support internal communications programs such as Regional All Hands to build a positive workplace environment while aligning with external messaging and strategy. (Bonus) Bring experience working in Holland, France, Germany, or the Middle East, and/or fluency in additional European languages. Who You Are Minimum qualifications: 8+ years of communications experience, ideally in fintech, financial services, or a fast paced technology environment. Proven track record of building and executing effective communications campaigns to promote product launches and customer wins. Exceptional written and verbal communication skills. Technical aptitude; you're technologically savvy and can quickly get up to speed on modern tech stacks. Ability to manage complex projects, multiple stakeholders, and competing priorities across time zones. Direct experience and working relationships with journalists, producers, and editors. Comfort with ambiguity and the ability to problem solve, test and learn. The resilience to try and try again. Comfortable in a fast paced environment and able to reprioritize and quickly change gears. Preferred qualifications: Experience working in or with Holland, France, Germany, or the Middle East. Fluency in additional European languages. Experience managing agency relationships across multiple markets. Familiarity with analytics and measurement tools to assess communication effectiveness. Experience in crisis communications and reputation management. This description reflects both Airwallex's specific needs and best practices from leading fintechs, emphasizing multi market communications, executive profiling, agency management, and adaptability in a high growth, international environment. Applicant Safety Policy: Fraud and Third Party Recruiters To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from email address. Please apply only through or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
Jan 09, 2026
Full time
About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 150,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 1,800 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$6.2 billion and backed by world leading investors including Visa, Airtree, Blackbird, Sequoia, DST Global, Greenoaks, Salesforce Ventures, Lone Pine, and Square Peg, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder like energy who want real impact, accelerated learning, and true ownership. You bring strong role related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero to one ideas into real products, and you "get stuff done" end to end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next. About the Team At Airwallex, our mission is to empower businesses of all sizes to operate anywhere, anytime. Our Communications team is at the heart of telling the Airwallex story-driving awareness, building reputation, and supporting commercial growth across the EMEA region. We work cross functionally and globally, ensuring our messaging is unified, impactful, and tailored to each market we serve. What You'll Do Responsibilities: Work with the Director of Communications for EMEA to lead and implement multi channel communications for Airwallex's EMEA business, encompassing key company announcements, product launches, and major corporate milestones. Manage day to day newsroom activities: respond to inbound media inquiries, monitor industry news and trends, and proactively identify opportunities to insert Airwallex into the narrative. Strategically identify and pursue opportunities to increase the external presence of our executives, positioning them as thought leaders in key industry forums, including traditional and emerging media platforms, podcasts, speaking opportunities, and owned/social content. Prepare executives thoroughly for public engagements, ensuring consistent and impactful messaging. Oversee the development of compelling content, ensuring a unified corporate messaging strategy across all key company initiatives. Partner with commercial, product, marketing, and legal teams to craft communications and content strategies across channels, including media, podcasts, speaking opportunities, and owned/social content. Supervise agency relationships, provide guidance, and optimize output. Support internal communications programs such as Regional All Hands to build a positive workplace environment while aligning with external messaging and strategy. (Bonus) Bring experience working in Holland, France, Germany, or the Middle East, and/or fluency in additional European languages. Who You Are Minimum qualifications: 8+ years of communications experience, ideally in fintech, financial services, or a fast paced technology environment. Proven track record of building and executing effective communications campaigns to promote product launches and customer wins. Exceptional written and verbal communication skills. Technical aptitude; you're technologically savvy and can quickly get up to speed on modern tech stacks. Ability to manage complex projects, multiple stakeholders, and competing priorities across time zones. Direct experience and working relationships with journalists, producers, and editors. Comfort with ambiguity and the ability to problem solve, test and learn. The resilience to try and try again. Comfortable in a fast paced environment and able to reprioritize and quickly change gears. Preferred qualifications: Experience working in or with Holland, France, Germany, or the Middle East. Fluency in additional European languages. Experience managing agency relationships across multiple markets. Familiarity with analytics and measurement tools to assess communication effectiveness. Experience in crisis communications and reputation management. This description reflects both Airwallex's specific needs and best practices from leading fintechs, emphasizing multi market communications, executive profiling, agency management, and adaptability in a high growth, international environment. Applicant Safety Policy: Fraud and Third Party Recruiters To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from email address. Please apply only through or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
Protex AI is the AI safety and operations intelligence company. At Protex AI, we are at the forefront of AI-driven computer vision, building a safer, smarter industrial workplace with an intelligent operating system that redefines how facilities operate. Backed by top tier global investors, we recently secured a $36 million Series B to accelerate our mission. Industry leaders like DHL, Amazon, and Tesla trust Protex AI to drive measurable safety improvements, achieving an average 64 % risk reduction within just three months of deployment. Operating in 20+ countries, Protex is the go to safety partner for Fortune 500 manufacturing and logistics enterprises, transforming workplace safety with real time, AI powered insights. About the Role The Technical Client Success Manager (TCSM) plays a critical role in driving platform adoption and ensuring client satisfaction. By delivering tailored training, facilitating seamless onboarding, and providing actionable support, the TCSM ensures client sites fully realize the value of the Protex platform. This role requires a deep understanding of Protex AI's product suite and strong technical problem solving and project management skills. Acting as the primary advocate for client needs, the TCSM supports sites in achieving their goals while identifying opportunities for enhanced adoption and operational efficiency. The TCSM serves as the Voice of the Customer, proactively identifying opportunities to enhance Protex's product and service offerings, sharing actionable insights with internal teams, and contributing to the continuous improvement of client success processes. What You'll Do Technical Expertise and Configuration Build and maintain advanced knowledge of Protex's product features, architecture, and capabilities to set clear expectations, provide informed guidance and resolve client site challenges. Address platform usage questions and configure in app settings to meet specific client requirements within the TCSM's scope of expertise. Escalate unresolved or complex technical issues to Support or Engineering with clear, detailed documentation on user behavior trends, system performance concerns, and barriers to adoption to facilitate timely resolution. Monitor system usage trends and performance metrics to proactively identify potential technical concerns and recommend solutions. Enablement and Adoption Own the onboarding and enablement processes, ensuring each site is set up for success with tailored workflows, platform configurations, and user specific training materials. Deliver customized usage strategies, including aligning workflows with platform capabilities, configuring system settings, and addressing adoption challenges. Track site level adoption rates and usage patterns; as necessary, develop and implement action plans to address underutilization, optimize platform capabilities, and increase user engagement. Site Level Success and Client Satisfaction Serve as the primary point of contact for assigned sites, managing site level relationships through onboarding, training, and ongoing support to build trust and drive satisfaction. Conduct regular check ins with site stakeholders to evaluate adoption progress and address operational needs, changes, or concerns. Proactively gather and act on feedback from site users to identify opportunities for meaningful enhancements to both product features and service delivery. Growth Influence and Strategic Alignment Leverage a commercial mindset to partner with Account Managers and Sales to identify opportunities for expansion or upselling based on site level performance and feedback. Provide detailed insights, such as impact reviews and usage metrics, to support the development of compelling value propositions. Collaborate on strategic account planning to align adoption efforts with broader client goals and revenue opportunities. Cross Functional Client Advocacy In addition to playing the voice of the customer on the product side, partner closely with Marketing to showcase successful client outcomes and innovative use cases through initiatives such as webinars, case studies, or onsite events that drive brand awareness and growth. Share user experiences and best practices, such as platform usage, business cases or communication strategies, with internal teams, fostering a feedback loop that informs product improvements and enhances the client experience. What You'll Need Experience: Minimum of 5 years in client success, technical account management, or project management within a B2B SaaS or tech environment, with a strong record of managing enterprise level accounts; demonstrated experience in managing Annual Recurring Revenue (ARR)/Monthly Recurring Revenue (MRR) goals. Demonstrated understanding of EHS industry trends, challenges, and opportunities. Technical Prowess: Strong grasp of SaaS architecture, integrations, and technical problem solving, with the ability to comprehend and communicate complex technical details to both clients and internal teams. A demonstrated understanding of computer vision, AI, and system networks is a bonus. Project Management: Proven ability to lead complex projects using modern project management methodologies for multi phase projects with agility and attention to detail. Strategic Acumen: Ability to think critically and creatively, with a commercial mindset that drives value and builds strong client relationships, with the ability to identify growth opportunities within accounts. Dynamic Presence: Approachable and energetic, capable of leading client conversations, presentations, and discussions that foster trust and alignment. Adaptability & Problem Solving: Skilled in navigating evolving client needs, with the agility to adapt and prioritize as business priorities shift. Travel Requirements: Willingness to travel to client sites as necessary. Protex AI is an inclusive and equal opportunities employer. We are committed to creating an equitable workplace for everyone regardless of gender, civil status, family status, sexual orientation, religion, age, disability, education level, or race.
Jan 09, 2026
Full time
Protex AI is the AI safety and operations intelligence company. At Protex AI, we are at the forefront of AI-driven computer vision, building a safer, smarter industrial workplace with an intelligent operating system that redefines how facilities operate. Backed by top tier global investors, we recently secured a $36 million Series B to accelerate our mission. Industry leaders like DHL, Amazon, and Tesla trust Protex AI to drive measurable safety improvements, achieving an average 64 % risk reduction within just three months of deployment. Operating in 20+ countries, Protex is the go to safety partner for Fortune 500 manufacturing and logistics enterprises, transforming workplace safety with real time, AI powered insights. About the Role The Technical Client Success Manager (TCSM) plays a critical role in driving platform adoption and ensuring client satisfaction. By delivering tailored training, facilitating seamless onboarding, and providing actionable support, the TCSM ensures client sites fully realize the value of the Protex platform. This role requires a deep understanding of Protex AI's product suite and strong technical problem solving and project management skills. Acting as the primary advocate for client needs, the TCSM supports sites in achieving their goals while identifying opportunities for enhanced adoption and operational efficiency. The TCSM serves as the Voice of the Customer, proactively identifying opportunities to enhance Protex's product and service offerings, sharing actionable insights with internal teams, and contributing to the continuous improvement of client success processes. What You'll Do Technical Expertise and Configuration Build and maintain advanced knowledge of Protex's product features, architecture, and capabilities to set clear expectations, provide informed guidance and resolve client site challenges. Address platform usage questions and configure in app settings to meet specific client requirements within the TCSM's scope of expertise. Escalate unresolved or complex technical issues to Support or Engineering with clear, detailed documentation on user behavior trends, system performance concerns, and barriers to adoption to facilitate timely resolution. Monitor system usage trends and performance metrics to proactively identify potential technical concerns and recommend solutions. Enablement and Adoption Own the onboarding and enablement processes, ensuring each site is set up for success with tailored workflows, platform configurations, and user specific training materials. Deliver customized usage strategies, including aligning workflows with platform capabilities, configuring system settings, and addressing adoption challenges. Track site level adoption rates and usage patterns; as necessary, develop and implement action plans to address underutilization, optimize platform capabilities, and increase user engagement. Site Level Success and Client Satisfaction Serve as the primary point of contact for assigned sites, managing site level relationships through onboarding, training, and ongoing support to build trust and drive satisfaction. Conduct regular check ins with site stakeholders to evaluate adoption progress and address operational needs, changes, or concerns. Proactively gather and act on feedback from site users to identify opportunities for meaningful enhancements to both product features and service delivery. Growth Influence and Strategic Alignment Leverage a commercial mindset to partner with Account Managers and Sales to identify opportunities for expansion or upselling based on site level performance and feedback. Provide detailed insights, such as impact reviews and usage metrics, to support the development of compelling value propositions. Collaborate on strategic account planning to align adoption efforts with broader client goals and revenue opportunities. Cross Functional Client Advocacy In addition to playing the voice of the customer on the product side, partner closely with Marketing to showcase successful client outcomes and innovative use cases through initiatives such as webinars, case studies, or onsite events that drive brand awareness and growth. Share user experiences and best practices, such as platform usage, business cases or communication strategies, with internal teams, fostering a feedback loop that informs product improvements and enhances the client experience. What You'll Need Experience: Minimum of 5 years in client success, technical account management, or project management within a B2B SaaS or tech environment, with a strong record of managing enterprise level accounts; demonstrated experience in managing Annual Recurring Revenue (ARR)/Monthly Recurring Revenue (MRR) goals. Demonstrated understanding of EHS industry trends, challenges, and opportunities. Technical Prowess: Strong grasp of SaaS architecture, integrations, and technical problem solving, with the ability to comprehend and communicate complex technical details to both clients and internal teams. A demonstrated understanding of computer vision, AI, and system networks is a bonus. Project Management: Proven ability to lead complex projects using modern project management methodologies for multi phase projects with agility and attention to detail. Strategic Acumen: Ability to think critically and creatively, with a commercial mindset that drives value and builds strong client relationships, with the ability to identify growth opportunities within accounts. Dynamic Presence: Approachable and energetic, capable of leading client conversations, presentations, and discussions that foster trust and alignment. Adaptability & Problem Solving: Skilled in navigating evolving client needs, with the agility to adapt and prioritize as business priorities shift. Travel Requirements: Willingness to travel to client sites as necessary. Protex AI is an inclusive and equal opportunities employer. We are committed to creating an equitable workplace for everyone regardless of gender, civil status, family status, sexual orientation, religion, age, disability, education level, or race.
About the Role We are looking for a Senior Salesforce Administrator to take a lead role in the ongoing development, stability, and optimisation of Salesforce at Telegraph Media Group. This role is central to supporting our AI-driven transformation and ensuring the integrity of a complex Service Cloud + Zuora subscription ecosystem. You will oversee advanced BAU work, drive key AI initiatives (Agentforce & Einstein for Service), and work closely with developers, architects, and business stakeholders to deliver scalable, resilient solutions. You will be responsible for advanced configuration, automation, troubleshooting, flow design, and deployment processes. The position sits at the heart of our digital and customer operations strategy and is ideal for someone who wants to work across modern Salesforce capabilities, including Agentforce for Service, Einstein Copilot actions, and intelligent automation across channels. You will lead on higher-complexity work, act as a subject-matter expert, and play a key part in shaping TMG's AI roadmap. To be successful in this role, you will need proven experience within Agent Force and Einstein for Service. Key Responsibilities Platform Ownership & Advanced Administration Act as a senior system administrator across TMG's Salesforce platform, with ownership of advanced BAU tasks and complex support requests. Design, build, debug, and optimise Flows, orchestrations, automations, and error-handling frameworks. Lead the investigation and resolution of complex issues, including failures in integrations, flows, API-driven processes, and subscription logic (Zuora/MPP). Oversee release management alongside developers, including participating in deployment rota, validating builds, and ensuring sandboxes remain aligned with production. Agentforce / Einstein Lead the configuration and expansion of Agentforce for Service, including: New agent builds or updates to existing agents Reasoning engine filters and deterministic behaviour Action orchestration and topic configuration Testing, regression, and behavioural tuning Support the rollout of Einstein for Service capabilities, including: Service Replies / Email Drafts Article Recommendations Case Wrap-Up enhancements Case Classification improvements Einstein Copilot Actions and future expansions such as Next Best Action/Service Plans Stay current with rapidly evolving AI features and help guide internal adoption. Collaboration, Stakeholder Engagement & Delivery Work closely with our developers and QAs on solution design, technical refinement, and deployment readiness. Partner with the business to translate requirements into actionable Salesforce solutions that are scalable and maintainable. Document configuration, logic, and release steps in Jira/Confluence. Assist in internal training and enablement, helping bring AI and automation features into day-to-day agent workflows. Governance, Data Quality & Platform Hygiene Conduct regular platform health checks, audits, and maintenance cycles. Support data quality initiatives, ensuring accuracy across subscriptions, offers, case management, and customer objects. Contribute to improving platform governance processes, including testing, change control, and regression cycles. Essential Skills Salesforce Skills Strong, hands on experience configuring Service Cloud in a complex environment. Expert level Flow creation, troubleshooting, and optimisation. Experience with deployments, change sets/devops tooling, and sandbox management. Ability to design scalable, maintainable solutions that follow platform best practices. Strong understanding of Salesforce data structures, APIs, and error handling principles. Experience with Omni Channel, case assignment routing, and automation around service operations. AI/Agentforce/Einstein Experience working with Agentforce / AI Agents or a strong ability to learn rapidly. Familiarity with Einstein for Service tools (Email Drafts, Case Wrap Up, Article Recommendations, Case Classification). Ideally holds Agentforce Specialist certification or relevant Trailhead credentials. Working Style & Delivery Proven experience in a senior admin or advanced second line Salesforce role. Comfortable taking ownership of complex BAU issues and leading technical resolution. Experience working in Agile delivery teams with Jira/Confluence. Strong communication skills with both technical and non technical stakeholders. Ability to support and guide junior admins and act as a subject matter expert. Desirable Skills Understanding of subscription platforms (Zuora, MPP) and subscription lifecycle logic. Background working in a multi system environment with integrations and API monitoring. Exposure to Data Cloud or interest in learning it. Experience with Next Best Action or any other similar decisioning frameworks. The nature of our industry means life at the Telegraph Media Group is fast paced, demanding, and interesting. We also want it to be rewarding for everyone who works here by creating a suite of benefits that contribute to lifestyle choices and leisure activities. From dynamic working opportunities, medical cover, and parental leave (six months fully paid maternity leave and enhanced paternity/partner leave), to life assurance and season ticket loans, you can choose from a range of flexible benefits, designed to support your lifestyle and help you achieve a healthy work life balance. Training and development With support from your manager and colleagues, you'll also have access to a variety of training and development opportunities through The Academy. Covering a range of personal and professional skills, our courses enable you to develop an enjoyable and rewarding career. Our commitment to inclusion At Telegraph Media Group, we foster a diverse and inclusive workplace and we are committed to building a team that reflects a wide variety of skills, perspectives and backgrounds. We believe in equality of opportunity and welcome candidates from all backgrounds, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio economic background, religion and/or belief. We are proud to be a Level 3 Disability Confident Leader as part of the government's Disability Confident Scheme. If you are disabled or have a long term health condition and would like support in applying for any of our roles or if you require any reasonable adjustments in the recruitment process with us, please make us aware. To find out more about Diversity, Inclusion and Belonging at Telegraph Media Group, and for more information on our purpose, beliefs, and people values, please visit our website.
Jan 09, 2026
Full time
About the Role We are looking for a Senior Salesforce Administrator to take a lead role in the ongoing development, stability, and optimisation of Salesforce at Telegraph Media Group. This role is central to supporting our AI-driven transformation and ensuring the integrity of a complex Service Cloud + Zuora subscription ecosystem. You will oversee advanced BAU work, drive key AI initiatives (Agentforce & Einstein for Service), and work closely with developers, architects, and business stakeholders to deliver scalable, resilient solutions. You will be responsible for advanced configuration, automation, troubleshooting, flow design, and deployment processes. The position sits at the heart of our digital and customer operations strategy and is ideal for someone who wants to work across modern Salesforce capabilities, including Agentforce for Service, Einstein Copilot actions, and intelligent automation across channels. You will lead on higher-complexity work, act as a subject-matter expert, and play a key part in shaping TMG's AI roadmap. To be successful in this role, you will need proven experience within Agent Force and Einstein for Service. Key Responsibilities Platform Ownership & Advanced Administration Act as a senior system administrator across TMG's Salesforce platform, with ownership of advanced BAU tasks and complex support requests. Design, build, debug, and optimise Flows, orchestrations, automations, and error-handling frameworks. Lead the investigation and resolution of complex issues, including failures in integrations, flows, API-driven processes, and subscription logic (Zuora/MPP). Oversee release management alongside developers, including participating in deployment rota, validating builds, and ensuring sandboxes remain aligned with production. Agentforce / Einstein Lead the configuration and expansion of Agentforce for Service, including: New agent builds or updates to existing agents Reasoning engine filters and deterministic behaviour Action orchestration and topic configuration Testing, regression, and behavioural tuning Support the rollout of Einstein for Service capabilities, including: Service Replies / Email Drafts Article Recommendations Case Wrap-Up enhancements Case Classification improvements Einstein Copilot Actions and future expansions such as Next Best Action/Service Plans Stay current with rapidly evolving AI features and help guide internal adoption. Collaboration, Stakeholder Engagement & Delivery Work closely with our developers and QAs on solution design, technical refinement, and deployment readiness. Partner with the business to translate requirements into actionable Salesforce solutions that are scalable and maintainable. Document configuration, logic, and release steps in Jira/Confluence. Assist in internal training and enablement, helping bring AI and automation features into day-to-day agent workflows. Governance, Data Quality & Platform Hygiene Conduct regular platform health checks, audits, and maintenance cycles. Support data quality initiatives, ensuring accuracy across subscriptions, offers, case management, and customer objects. Contribute to improving platform governance processes, including testing, change control, and regression cycles. Essential Skills Salesforce Skills Strong, hands on experience configuring Service Cloud in a complex environment. Expert level Flow creation, troubleshooting, and optimisation. Experience with deployments, change sets/devops tooling, and sandbox management. Ability to design scalable, maintainable solutions that follow platform best practices. Strong understanding of Salesforce data structures, APIs, and error handling principles. Experience with Omni Channel, case assignment routing, and automation around service operations. AI/Agentforce/Einstein Experience working with Agentforce / AI Agents or a strong ability to learn rapidly. Familiarity with Einstein for Service tools (Email Drafts, Case Wrap Up, Article Recommendations, Case Classification). Ideally holds Agentforce Specialist certification or relevant Trailhead credentials. Working Style & Delivery Proven experience in a senior admin or advanced second line Salesforce role. Comfortable taking ownership of complex BAU issues and leading technical resolution. Experience working in Agile delivery teams with Jira/Confluence. Strong communication skills with both technical and non technical stakeholders. Ability to support and guide junior admins and act as a subject matter expert. Desirable Skills Understanding of subscription platforms (Zuora, MPP) and subscription lifecycle logic. Background working in a multi system environment with integrations and API monitoring. Exposure to Data Cloud or interest in learning it. Experience with Next Best Action or any other similar decisioning frameworks. The nature of our industry means life at the Telegraph Media Group is fast paced, demanding, and interesting. We also want it to be rewarding for everyone who works here by creating a suite of benefits that contribute to lifestyle choices and leisure activities. From dynamic working opportunities, medical cover, and parental leave (six months fully paid maternity leave and enhanced paternity/partner leave), to life assurance and season ticket loans, you can choose from a range of flexible benefits, designed to support your lifestyle and help you achieve a healthy work life balance. Training and development With support from your manager and colleagues, you'll also have access to a variety of training and development opportunities through The Academy. Covering a range of personal and professional skills, our courses enable you to develop an enjoyable and rewarding career. Our commitment to inclusion At Telegraph Media Group, we foster a diverse and inclusive workplace and we are committed to building a team that reflects a wide variety of skills, perspectives and backgrounds. We believe in equality of opportunity and welcome candidates from all backgrounds, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio economic background, religion and/or belief. We are proud to be a Level 3 Disability Confident Leader as part of the government's Disability Confident Scheme. If you are disabled or have a long term health condition and would like support in applying for any of our roles or if you require any reasonable adjustments in the recruitment process with us, please make us aware. To find out more about Diversity, Inclusion and Belonging at Telegraph Media Group, and for more information on our purpose, beliefs, and people values, please visit our website.
Sales Administrator Heald Green 30,000 9am - 5pm Office Based Our client is looking for an experienced, dynamic and detail-oriented Sales Administrator to join their team in Heald Green. What You'll Do: As a Sales Administrator, you will play a pivotal role in managing the existing client base. Your responsibilities will include: Building strong relationships with key stakeholders and identifying new contract opportunities. Supporting Business Development Managers (BDMs) with all administrative needs. Managing tender documents. Ensuring compliance with contract terms and maintaining the long-standing relationships between Trusts and subcontractors. Responding to queries efficiently and effectively, ensuring that issues are resolved. Attending quarterly review meetings and meticulously recording minutes and action points. Managing contract variations and liaising with both internal and external stakeholders. Ensuring timelines align with implementation plans. Identifying opportunities for improvement and best practises within the organisation. Who We're Looking For: The ideal candidate will possess: Excellent Verbal and Non-Verbal Communication Skills : You will assist with review meetings and engage with diverse stakeholders. Organisational Skills : You should be able to keep projects on track and meet strict deadlines. Attention to Detail : Precision is key in managing complex transactions and documentation. Experience in Supply Chain Management : Familiarity with supply chain protocols and processes is a plus. Ability to prioritise Client Needs : You will effectively manage multiple tasks while keeping client satisfaction in focus. What We Offer: A permanent contract with an annual salary of 30,000 . A supportive and engaging work environment where your contributions truly matter. Opportunities for professional growth and development. New, modern offices with free parking How to Apply: Ready to take the next step in your career? Send your CV to (url removed) or call (phone number removed) Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jan 09, 2026
Full time
Sales Administrator Heald Green 30,000 9am - 5pm Office Based Our client is looking for an experienced, dynamic and detail-oriented Sales Administrator to join their team in Heald Green. What You'll Do: As a Sales Administrator, you will play a pivotal role in managing the existing client base. Your responsibilities will include: Building strong relationships with key stakeholders and identifying new contract opportunities. Supporting Business Development Managers (BDMs) with all administrative needs. Managing tender documents. Ensuring compliance with contract terms and maintaining the long-standing relationships between Trusts and subcontractors. Responding to queries efficiently and effectively, ensuring that issues are resolved. Attending quarterly review meetings and meticulously recording minutes and action points. Managing contract variations and liaising with both internal and external stakeholders. Ensuring timelines align with implementation plans. Identifying opportunities for improvement and best practises within the organisation. Who We're Looking For: The ideal candidate will possess: Excellent Verbal and Non-Verbal Communication Skills : You will assist with review meetings and engage with diverse stakeholders. Organisational Skills : You should be able to keep projects on track and meet strict deadlines. Attention to Detail : Precision is key in managing complex transactions and documentation. Experience in Supply Chain Management : Familiarity with supply chain protocols and processes is a plus. Ability to prioritise Client Needs : You will effectively manage multiple tasks while keeping client satisfaction in focus. What We Offer: A permanent contract with an annual salary of 30,000 . A supportive and engaging work environment where your contributions truly matter. Opportunities for professional growth and development. New, modern offices with free parking How to Apply: Ready to take the next step in your career? Send your CV to (url removed) or call (phone number removed) Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Hotel Reception Manager Royal National Hotel 40 hours Fully Flexible 5 out of 7 days weekly rota £28,194.00 + benefits Imperial London Hotels has been running hotels in Central London for over 180 years, currently operating seven 3 & 4-star hotels in the heart of Bloomsbury. Independent and family-owned, ILH has a unique heritage and culture that remains its foundation as it evolves and modernises. The portfolio includes The Royal National Hotel which remains UK largest hotel with over 1,600 rooms, The Bedford Hotel, The President Hotel, The Tavistock Hotel, The Morton Hotel and our newly acquired IHG Branded Holiday Inn Bloomsbury. Following a major refurbishment, The Imperial Hotel will open as ILH flagship 4 Deluxe Hotel in 2024. We are now recruiting a Reception Manager at our Royal National 1630-bedroom Hotel. Putting our guests at the heart of everything you do, you make it your mission to ensure that you and your team deliver an exceptional guest journey from check in to check out. Working as part of a large Reception team with 2 other Reception Managers, you will be a role model for the team, leading by example to create a memorable guest experience for each guest, and address any shortfalls in service quality and operating standards. Key Duties will include the following: Support the Front Office Management team in delivering quality of service and delivery for all services and facilities within Front Office departments holding regularly team meetings to agree areas of operational focus on service quality, KPI and other targets. Confidently handle any guest complaints in a timely manner and ensure that suitable solutions are reached to satisfaction of our guests. Establish guest satisfaction data and develops improvement plans to address service shortfalls in service quality and /or delivery standards Ensure that the front desk team provides a professional and friendly service for customers and manage any guest complaints that arise. Ensure that there is adequate cover across the reception through scheduling staff rotas and providing cover as needed. Responsible for recruiting, onboarding all Reception and other front of house team members you will create a culture of continuous professional development empowering them to deliver and be the best What we d like from you Previous experience as a Reception Supervisor or Front of House supervisor in a similar operation A Passion for hospitality you are all about creating memorable experiences for others no matter what time of day. Commercially focused with an understanding of how to maximise profits through revenue management. Experience of budgets, P&L and forecasting would be advantageous. Personable and engaging with the ability to build rapport easily, with great communication skills with both internal departments and guests alike A multi-tasker with your excellent organisation skills, you can prioritise workload and also adapt to changing priorities where needed. You will be a natural leader with the ability to motivate and develop a team to reach their full potential both personally and professionally. A positive can-do attitude, you are calm under pressure, able to work both independently and as part of a team. A good working knowledge of Microsoft and knowledge of Reservation Systems (Opera) What you ll get in return Holidays 28 (inc. of bank holidays) increasing with length of service up to 33 days. Reward and recognition schemes including discounts across a number of high street brands 50% discount to friends and family at our hotels (excluding Morton Hotel) Employee Assistance Programme Workplace pension scheme Interest free season ticket loan (after probation) Training and development through our ILH Group Academy to support your career development and growth. Employee recognition awards, Christmas Party and other social events. Free Meals on site Local discounts at Gym, Dry Cleaners, Restaurant outlets
Jan 09, 2026
Full time
Hotel Reception Manager Royal National Hotel 40 hours Fully Flexible 5 out of 7 days weekly rota £28,194.00 + benefits Imperial London Hotels has been running hotels in Central London for over 180 years, currently operating seven 3 & 4-star hotels in the heart of Bloomsbury. Independent and family-owned, ILH has a unique heritage and culture that remains its foundation as it evolves and modernises. The portfolio includes The Royal National Hotel which remains UK largest hotel with over 1,600 rooms, The Bedford Hotel, The President Hotel, The Tavistock Hotel, The Morton Hotel and our newly acquired IHG Branded Holiday Inn Bloomsbury. Following a major refurbishment, The Imperial Hotel will open as ILH flagship 4 Deluxe Hotel in 2024. We are now recruiting a Reception Manager at our Royal National 1630-bedroom Hotel. Putting our guests at the heart of everything you do, you make it your mission to ensure that you and your team deliver an exceptional guest journey from check in to check out. Working as part of a large Reception team with 2 other Reception Managers, you will be a role model for the team, leading by example to create a memorable guest experience for each guest, and address any shortfalls in service quality and operating standards. Key Duties will include the following: Support the Front Office Management team in delivering quality of service and delivery for all services and facilities within Front Office departments holding regularly team meetings to agree areas of operational focus on service quality, KPI and other targets. Confidently handle any guest complaints in a timely manner and ensure that suitable solutions are reached to satisfaction of our guests. Establish guest satisfaction data and develops improvement plans to address service shortfalls in service quality and /or delivery standards Ensure that the front desk team provides a professional and friendly service for customers and manage any guest complaints that arise. Ensure that there is adequate cover across the reception through scheduling staff rotas and providing cover as needed. Responsible for recruiting, onboarding all Reception and other front of house team members you will create a culture of continuous professional development empowering them to deliver and be the best What we d like from you Previous experience as a Reception Supervisor or Front of House supervisor in a similar operation A Passion for hospitality you are all about creating memorable experiences for others no matter what time of day. Commercially focused with an understanding of how to maximise profits through revenue management. Experience of budgets, P&L and forecasting would be advantageous. Personable and engaging with the ability to build rapport easily, with great communication skills with both internal departments and guests alike A multi-tasker with your excellent organisation skills, you can prioritise workload and also adapt to changing priorities where needed. You will be a natural leader with the ability to motivate and develop a team to reach their full potential both personally and professionally. A positive can-do attitude, you are calm under pressure, able to work both independently and as part of a team. A good working knowledge of Microsoft and knowledge of Reservation Systems (Opera) What you ll get in return Holidays 28 (inc. of bank holidays) increasing with length of service up to 33 days. Reward and recognition schemes including discounts across a number of high street brands 50% discount to friends and family at our hotels (excluding Morton Hotel) Employee Assistance Programme Workplace pension scheme Interest free season ticket loan (after probation) Training and development through our ILH Group Academy to support your career development and growth. Employee recognition awards, Christmas Party and other social events. Free Meals on site Local discounts at Gym, Dry Cleaners, Restaurant outlets
About Mertoun Estate Mertoun Estate, based near St. Boswells in the Scottish Borders, farms approximately 1,300 hectares in-hand, with a further 400 hectares managed under two neighbouring contract farming agreements. Cropping includes winter wheat, oilseed rape, barley, oats, seed potatoes, and green manures under the Agri-Environment Climate Scheme (AECS) . Around 100 hectares of vining peas are also grown annually with Scottish Borders Produce. Excellent infrastructure, well maintained machinery and an experienced team provide the ideal environment for efficient and high-quality arable production. Role Overview Mertoun Estate is seeking an experienced and motivated F arm Foreman / Lead Operator to take a key hands-on role to support the Farm Manager ensuring effective teamwork and high standards of workmanship. A key focus of the role will be the planting and harvesting of approximately 130 hectares of seed potatoes , alongside the wider combinable crop rotation and estate. This is a hands-on leadership position, ideal for a skilled operator with strong technical and mechanical abilities. The role offers excellent scope for professional growth and increased responsibility , particularly within the seed potato enterprise , as the successful candidate demonstrates capability and commitment. Key Responsibilities Contribute to a positive and safety-conscious working environment. Work collaboratively as part of a strong team to deliver daily operations across the estate. Planting and harvesting of 130ha of seed potatoes. Operate and maintain a modern fleet of machinery and precision farming systems. Relief operations including spraying . Support accurate and compliant records for crop operations and assurance schemes. Help maintain a tidy, organised and professional workplace including yards, buildings, machinery and the wider estate. Assist with grain drying, storage and loading out. Uphold high standards of safety, efficiency, and environmental care. Help train, motivate, and lead farm staff and seasonal workers. Deputise for the Farm Manager when required. Qualifications & Experience Solid background in arable farming; potato experience beneficial. Excellent mechanical and technical skills; ability to service and repair modern farm machinery. Strong practical knowledge of crop husbandry and modern arable systems. Competence with GPS, auto-steer, and precision farming technology. PA1 and PA2 (spraying) certificates desirable. Full UK driving licence essential; telehandler licence advantageous. Sound understanding of health, safety, and environmental best practices. Personal Attributes Practical, reliable and motivated with a positive, proactive attitude. A hands-on, team player with strong communication skills. Positive attitude towards Health & Safety. Ability to prioritise, problem solve and adapt. Mechanically minded. Takes pride in maintaining a tidy, well-organised workplace. Detail-focused, with pride in quality and efficiency. Forward-thinking and eager to develop within the role, particularly within the seed potato enterprise. Compensation & Benefits Competitive salary, based on experience. Accommodation available on the estate if required. Pension scheme and holiday entitlement in line with estate policy. A long-term, team focused role with excellent opportunities for progression. How to Apply Please submit your CV and a cover letter outlining your relevant experience and interest in the role by 23rd January 2026.
Jan 09, 2026
Full time
About Mertoun Estate Mertoun Estate, based near St. Boswells in the Scottish Borders, farms approximately 1,300 hectares in-hand, with a further 400 hectares managed under two neighbouring contract farming agreements. Cropping includes winter wheat, oilseed rape, barley, oats, seed potatoes, and green manures under the Agri-Environment Climate Scheme (AECS) . Around 100 hectares of vining peas are also grown annually with Scottish Borders Produce. Excellent infrastructure, well maintained machinery and an experienced team provide the ideal environment for efficient and high-quality arable production. Role Overview Mertoun Estate is seeking an experienced and motivated F arm Foreman / Lead Operator to take a key hands-on role to support the Farm Manager ensuring effective teamwork and high standards of workmanship. A key focus of the role will be the planting and harvesting of approximately 130 hectares of seed potatoes , alongside the wider combinable crop rotation and estate. This is a hands-on leadership position, ideal for a skilled operator with strong technical and mechanical abilities. The role offers excellent scope for professional growth and increased responsibility , particularly within the seed potato enterprise , as the successful candidate demonstrates capability and commitment. Key Responsibilities Contribute to a positive and safety-conscious working environment. Work collaboratively as part of a strong team to deliver daily operations across the estate. Planting and harvesting of 130ha of seed potatoes. Operate and maintain a modern fleet of machinery and precision farming systems. Relief operations including spraying . Support accurate and compliant records for crop operations and assurance schemes. Help maintain a tidy, organised and professional workplace including yards, buildings, machinery and the wider estate. Assist with grain drying, storage and loading out. Uphold high standards of safety, efficiency, and environmental care. Help train, motivate, and lead farm staff and seasonal workers. Deputise for the Farm Manager when required. Qualifications & Experience Solid background in arable farming; potato experience beneficial. Excellent mechanical and technical skills; ability to service and repair modern farm machinery. Strong practical knowledge of crop husbandry and modern arable systems. Competence with GPS, auto-steer, and precision farming technology. PA1 and PA2 (spraying) certificates desirable. Full UK driving licence essential; telehandler licence advantageous. Sound understanding of health, safety, and environmental best practices. Personal Attributes Practical, reliable and motivated with a positive, proactive attitude. A hands-on, team player with strong communication skills. Positive attitude towards Health & Safety. Ability to prioritise, problem solve and adapt. Mechanically minded. Takes pride in maintaining a tidy, well-organised workplace. Detail-focused, with pride in quality and efficiency. Forward-thinking and eager to develop within the role, particularly within the seed potato enterprise. Compensation & Benefits Competitive salary, based on experience. Accommodation available on the estate if required. Pension scheme and holiday entitlement in line with estate policy. A long-term, team focused role with excellent opportunities for progression. How to Apply Please submit your CV and a cover letter outlining your relevant experience and interest in the role by 23rd January 2026.
Healthcare Audit Data Analyst £41,278 pa plus excellent benefits London WC1 and home-based 35 hours per week, full-time Fixed Term Contract to 31 March 2027 (potential extension to 31 March 2030) The Royal College of Paediatrics and Child Health (RCPCH) is seeking a highly skilled Healthcare Audit Data Analyst to join our Research and Quality Improvement Directorate, which promotes evidence-based practice and improves health outcomes for children. This is an exciting opportunity to work on national audit programmes that shape paediatric care across the UK. Reporting to the Project Manager (Audits), you will manage complex healthcare datasets, lead on data analysis using R/R Studio, and produce high-quality outputs for clinicians, commissioners, and policy makers. You'll play a key role in delivering robust, reproducible analytical pipelines and ensuring data integrity and security throughout the audit lifecycle. Key responsibilities include: Managing secure handling and analysis of complex audit datasets, ensuring compliance with data governance and protection requirements. Developing reproducible analytical pipelines to underpin audit outputs and support cross-audit working. Analysing large datasets using R/R Studio, producing results at unit, ICB, regional and national levels, and identifying trends and outliers. Maintaining robust data management processes within GitHub environments for version control and collaboration. Producing reports and data outputs for diverse audiences, including clinicians, commissioners, regulators, and patient stakeholders. Acting as a point of contact for technical and data-related queries from those submitting data for analysis. Planning analytical processes for upcoming projects and contributing to departmental reports, including interpretation and editorial content. Supporting the development and enhancement of data capture software and collaborating with internal and external stakeholders. Essential skills and experience: Undergraduate degree or equivalent experience in social or medical science, statistics, or another numerate discipline. Proven experience using R/R Studio (or VS Code) for data cleaning, aggregation, recoding, merging, and advanced analysis (including regression). Experience producing high-quality written reports and documentation for varied audiences. Strong understanding of data governance, security, and version control, including experience with GitHub. Ability to manage and interrogate large, complex datasets and apply appropriate statistical methodologies. Excellent interpersonal skills and ability to build relationships with healthcare professionals. High level of numeracy, attention to detail, and accuracy. Strong IT skills, particularly in MS Excel, Word, and PowerPoint. Desirable: Experience with Stata, SQL, or Python, and advanced Excel functions. Familiarity with Power BI or Quarto for data visualisation and reporting. Experience developing data export and dashboard reporting functions. Understanding of NHS organisational structures and experience preparing data for commissioners and regulators. The RCPCH has more than 25,000 members and fellows and employs around 200 staff, most of whom work in our London office in Holborn. We have a Devolved Nations team operating from Northern Ireland, Scotland and Wales. Our College values: Include, Influence, Innovate and Inspire, are important to us. These values ensure we bring out the best in each other, strive forward together to make the College a positive and dynamic place to work. The RCPCH champions Equality, Diversity and Inclusion. Our workplace is inclusive, offering a supportive environment where staff can thrive. The College is keen to accept applications from people with protected characteristics. We believe that our staff should represent all of the diverse communities we serve. Join us to help realise our vision of a world where every child is healthy and well. The College operates a flexible and modern working policy, whereby our colleagues work in the office for a minimum of 40% over a 4 week cycle and the remainder from home. The RCPCH is committed to safeguarding the children, young people and adults it has contact with in the exercise of its functions and responsibilities. The RCPCH expects all staff to share this commitment - we place a high priority on ensuring only those who do so are recruited to work for us. All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records. Closing date: 08 February 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Jan 09, 2026
Full time
Healthcare Audit Data Analyst £41,278 pa plus excellent benefits London WC1 and home-based 35 hours per week, full-time Fixed Term Contract to 31 March 2027 (potential extension to 31 March 2030) The Royal College of Paediatrics and Child Health (RCPCH) is seeking a highly skilled Healthcare Audit Data Analyst to join our Research and Quality Improvement Directorate, which promotes evidence-based practice and improves health outcomes for children. This is an exciting opportunity to work on national audit programmes that shape paediatric care across the UK. Reporting to the Project Manager (Audits), you will manage complex healthcare datasets, lead on data analysis using R/R Studio, and produce high-quality outputs for clinicians, commissioners, and policy makers. You'll play a key role in delivering robust, reproducible analytical pipelines and ensuring data integrity and security throughout the audit lifecycle. Key responsibilities include: Managing secure handling and analysis of complex audit datasets, ensuring compliance with data governance and protection requirements. Developing reproducible analytical pipelines to underpin audit outputs and support cross-audit working. Analysing large datasets using R/R Studio, producing results at unit, ICB, regional and national levels, and identifying trends and outliers. Maintaining robust data management processes within GitHub environments for version control and collaboration. Producing reports and data outputs for diverse audiences, including clinicians, commissioners, regulators, and patient stakeholders. Acting as a point of contact for technical and data-related queries from those submitting data for analysis. Planning analytical processes for upcoming projects and contributing to departmental reports, including interpretation and editorial content. Supporting the development and enhancement of data capture software and collaborating with internal and external stakeholders. Essential skills and experience: Undergraduate degree or equivalent experience in social or medical science, statistics, or another numerate discipline. Proven experience using R/R Studio (or VS Code) for data cleaning, aggregation, recoding, merging, and advanced analysis (including regression). Experience producing high-quality written reports and documentation for varied audiences. Strong understanding of data governance, security, and version control, including experience with GitHub. Ability to manage and interrogate large, complex datasets and apply appropriate statistical methodologies. Excellent interpersonal skills and ability to build relationships with healthcare professionals. High level of numeracy, attention to detail, and accuracy. Strong IT skills, particularly in MS Excel, Word, and PowerPoint. Desirable: Experience with Stata, SQL, or Python, and advanced Excel functions. Familiarity with Power BI or Quarto for data visualisation and reporting. Experience developing data export and dashboard reporting functions. Understanding of NHS organisational structures and experience preparing data for commissioners and regulators. The RCPCH has more than 25,000 members and fellows and employs around 200 staff, most of whom work in our London office in Holborn. We have a Devolved Nations team operating from Northern Ireland, Scotland and Wales. Our College values: Include, Influence, Innovate and Inspire, are important to us. These values ensure we bring out the best in each other, strive forward together to make the College a positive and dynamic place to work. The RCPCH champions Equality, Diversity and Inclusion. Our workplace is inclusive, offering a supportive environment where staff can thrive. The College is keen to accept applications from people with protected characteristics. We believe that our staff should represent all of the diverse communities we serve. Join us to help realise our vision of a world where every child is healthy and well. The College operates a flexible and modern working policy, whereby our colleagues work in the office for a minimum of 40% over a 4 week cycle and the remainder from home. The RCPCH is committed to safeguarding the children, young people and adults it has contact with in the exercise of its functions and responsibilities. The RCPCH expects all staff to share this commitment - we place a high priority on ensuring only those who do so are recruited to work for us. All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records. Closing date: 08 February 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Director, Infrastructure & Real Estate Coverage - Financial Sponsors page is loaded Director, Infrastructure & Real Estate Coverage - Financial Sponsorslocations: Londontime type: Full timeposted on: Posted Todaytime left to apply: End Date: January 22, 2026 (14 days left to apply)job requisition id: 147200 End Date Wednesday 21 January 2026 Salary Range £0 - £0 Flexible Working Options Job Share Job Description Summary . Job Description JOB TITLE: Director, Infrastructure & Real Estate Coverage - Financial Sponsors LOCATION: London HOURS: Full time WORKING PATTERN: Our work style is hybrid, which involves spending at least three days per week, or 60% of your time, in the office. About this opportunity We have a fantastic opportunity for a Director, Infrastructure and Real Estate Coverage to join our Financial Sponsors (FS) team based in London. FS is a market-leading private markets franchise which operates in a growing global marketOur team is responsible for managing the Bank's relationships with some of the world's leading private market fund managers and the funds they manage. These managers operate across private equity (including direct LBO, fund of funds and secondaries), private debt, private infrastructure, and private real estate asset classes. Clients are headquartered in the UK and internationally and invest in real world operating businesses and projects. Key accountabilities : Leading the client coverage strategy for Infrastructure & Real Estate Sponsors for the Bank. Comprehensive relationship coverage to originate and deliver the full Lloyds product suite to Infrastructure & Real Estate clients including debt, risk management and cash solutions Deliver financial targets, including revenue growth, OOI and profitability. Lead the strategic dialogue both internally and externally in line with strategic plan to drive new business with existing & new clients. Leverage internal and external networks to develop a pipeline of new business opportunities Develop a strong working relationship with Risk and maintain strong risk discipline in managing client relationships to deliver sound and profitable business.We're on an exciting journey and there couldn't be a better time to join us. The investments we're making in our people, data, and technology are leading to innovative projects, fresh possibilities, and countless new ways for our people to work, learn, and thrive. In-depth experience working with financial sponsors with proven experience in Infrastructure and/or Real Estate, coupled with an extensive client and external network within this space Strategic thinker with track record developing & delivering on strategic plans to drive growth Excellent product knowledge and experience working in a multi-product role. Specialist sector & credit knowledge with a passion for delivering excellent client experiences whilst identifying ways to grow income, balance sheet and market share. Excellent communication and customer management skills, with the ability to influence and collaborate effectively across different teams and hierarchies. Strong risk management and analytical skills are crucial. About working for us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups.We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual bonus award, subject to Group performance Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policiesThis role is considered Certified under the Senior Manager and Certification Regime as either requiring mandatory qualifications or being deemed as a role capable of providing 'significant harm' to customers. Due to this, successful candidates will be subject to enhanced levels of vetting, and required to complete a fitness and propriety attestation on commencement in role. Colleagues performing this role will be required to be complete a fitness and propriety attestation on an annual basis and will also be subject to additional routine criminal and credit checks As a certified colleague your details will be published on the FCA's Financial Services Register This role has been identified as a Client-dealing function under SYSC 27.8.18R as defined in the FCA Handbook The Person ("P") performs the client-dealing FCA certification function for a firm if:(1) P is carrying out any of the activities in the table in SYSC 27.8.19R; and(2) those activities will involve P dealing with:(a) a person with or for whom those activities are carried out; or(b) the property of any such person;in a manner substantially connected with the carrying on of regulated activities by the firm. If you manage certified colleagues this role will be identified as Manager of certification employees under SYSC 27.8.13R as defined in the FCA Handbook(1) The function of managing or supervising a certification employee, directly or indirectly, is an FCA-specified significant-harm function.(2) A function in (1) is not an FCA certification function for that firm if it is performed by an SMF manager of that firm. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference. With 320 years under our belt, we're used to change, and today is no different. Join us and help drive this change, shaping the future of finance whilst working at pace to deliver for our customers.Here, you'll do the best work of your career. Your impact will be amplified by our scale as you learn and develop, gaining skills for the future.
Jan 09, 2026
Full time
Director, Infrastructure & Real Estate Coverage - Financial Sponsors page is loaded Director, Infrastructure & Real Estate Coverage - Financial Sponsorslocations: Londontime type: Full timeposted on: Posted Todaytime left to apply: End Date: January 22, 2026 (14 days left to apply)job requisition id: 147200 End Date Wednesday 21 January 2026 Salary Range £0 - £0 Flexible Working Options Job Share Job Description Summary . Job Description JOB TITLE: Director, Infrastructure & Real Estate Coverage - Financial Sponsors LOCATION: London HOURS: Full time WORKING PATTERN: Our work style is hybrid, which involves spending at least three days per week, or 60% of your time, in the office. About this opportunity We have a fantastic opportunity for a Director, Infrastructure and Real Estate Coverage to join our Financial Sponsors (FS) team based in London. FS is a market-leading private markets franchise which operates in a growing global marketOur team is responsible for managing the Bank's relationships with some of the world's leading private market fund managers and the funds they manage. These managers operate across private equity (including direct LBO, fund of funds and secondaries), private debt, private infrastructure, and private real estate asset classes. Clients are headquartered in the UK and internationally and invest in real world operating businesses and projects. Key accountabilities : Leading the client coverage strategy for Infrastructure & Real Estate Sponsors for the Bank. Comprehensive relationship coverage to originate and deliver the full Lloyds product suite to Infrastructure & Real Estate clients including debt, risk management and cash solutions Deliver financial targets, including revenue growth, OOI and profitability. Lead the strategic dialogue both internally and externally in line with strategic plan to drive new business with existing & new clients. Leverage internal and external networks to develop a pipeline of new business opportunities Develop a strong working relationship with Risk and maintain strong risk discipline in managing client relationships to deliver sound and profitable business.We're on an exciting journey and there couldn't be a better time to join us. The investments we're making in our people, data, and technology are leading to innovative projects, fresh possibilities, and countless new ways for our people to work, learn, and thrive. In-depth experience working with financial sponsors with proven experience in Infrastructure and/or Real Estate, coupled with an extensive client and external network within this space Strategic thinker with track record developing & delivering on strategic plans to drive growth Excellent product knowledge and experience working in a multi-product role. Specialist sector & credit knowledge with a passion for delivering excellent client experiences whilst identifying ways to grow income, balance sheet and market share. Excellent communication and customer management skills, with the ability to influence and collaborate effectively across different teams and hierarchies. Strong risk management and analytical skills are crucial. About working for us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups.We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual bonus award, subject to Group performance Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policiesThis role is considered Certified under the Senior Manager and Certification Regime as either requiring mandatory qualifications or being deemed as a role capable of providing 'significant harm' to customers. Due to this, successful candidates will be subject to enhanced levels of vetting, and required to complete a fitness and propriety attestation on commencement in role. Colleagues performing this role will be required to be complete a fitness and propriety attestation on an annual basis and will also be subject to additional routine criminal and credit checks As a certified colleague your details will be published on the FCA's Financial Services Register This role has been identified as a Client-dealing function under SYSC 27.8.18R as defined in the FCA Handbook The Person ("P") performs the client-dealing FCA certification function for a firm if:(1) P is carrying out any of the activities in the table in SYSC 27.8.19R; and(2) those activities will involve P dealing with:(a) a person with or for whom those activities are carried out; or(b) the property of any such person;in a manner substantially connected with the carrying on of regulated activities by the firm. If you manage certified colleagues this role will be identified as Manager of certification employees under SYSC 27.8.13R as defined in the FCA Handbook(1) The function of managing or supervising a certification employee, directly or indirectly, is an FCA-specified significant-harm function.(2) A function in (1) is not an FCA certification function for that firm if it is performed by an SMF manager of that firm. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference. With 320 years under our belt, we're used to change, and today is no different. Join us and help drive this change, shaping the future of finance whilst working at pace to deliver for our customers.Here, you'll do the best work of your career. Your impact will be amplified by our scale as you learn and develop, gaining skills for the future.
For our Corporate Access division in London we are looking to hire a Senior Roadshow Manager in the Corporate Access Team Your role in the team We are looking for a senior roadshow manager with 10+ years' experience in roadshow and investor trip management to join the Roadshow Manager team based in London to support the planning and delivery of corporate access. You will be working within a team of 3 other roadshow managers, two Originators and an Analyst in London and within a wider team of 12 based in London, Europe and North America. This is a busy role, the team arranged over 10,500 investor meetings with 600+ companies in 2024 throughout the UK, Europe and North America and you will be a key member of the team. What will you do? Manage corporate roadshows from start to finish in London and Europe Investor targeting and logistic management to ensure a seamless experience Take the lead on group as well as bespoke investor trips through the UK, Europe and North America Maintain strong relationships with c-suite, investor relations teams, investors and internal stakeholders to make sure all aims are met Utilise and update our internal CRM systems to ensure accurate data Who are we looking for? 10+ years previous experience within a corporate access team Organised, autonomous and very process driven Proven team player with excellent attention to detail and happy to jump in where needed Ability to multi-task and work under pressure What we offer you: Private pension plan - 10% of base salary contribution by Berenberg Private Health Insurance Enhanced parental leave policies Employee Assistance Programme offering counselling sessions related to mental health, financial well-being and other topics Apply online now to join our team - we look forward to receiving your application! We are a leading European private bank, with over 430 years of experience and deep rooted history, but we are still shaping and heavily investing in our future. Our progress and evolution are driven by our people. We encourage them to try new approaches, voice their opinions and achieve success in their own way. We provide opportunities for them to develop their talents, explore different career paths and achieve their full potential. We're an ambitious, forward-looking business, backed by centuries of tradition and built on innovation. You'll find a culture that encourages people to think independently, act entrepreneurially and challenge the status quo. We place great importance on working on site, as we believe that being together in the office not only fosters creativity and efficiency, but also strengthens networks and builds trusting, collegial relationships. For us, this forms the foundation for productive and successful work. Together we collaborate to shape our business and fulfil our ambitious goals. We welcome you to join us in our commitment to always do the right thing for our people, clients and our business - Our future is where you take us! We will only accept applications submitted through our online application management system on the website. Berenberg is an Equal Opportunities Employer and prides itself on being a modern, dynamic and internationally orientated organisation. We value the rich diversity, skills and abilities and creative potential that people from differing backgrounds and experiences bring to the workplace. Every employee plays a vital role in providing quality service to all our customers and helping to create and inclusive working environment, where everyone can realise their full potential. We're committed to finding reasonable accommodations for candidates who require adjustments during our recruiting process. Please contact us directly on to discuss.
Jan 09, 2026
Full time
For our Corporate Access division in London we are looking to hire a Senior Roadshow Manager in the Corporate Access Team Your role in the team We are looking for a senior roadshow manager with 10+ years' experience in roadshow and investor trip management to join the Roadshow Manager team based in London to support the planning and delivery of corporate access. You will be working within a team of 3 other roadshow managers, two Originators and an Analyst in London and within a wider team of 12 based in London, Europe and North America. This is a busy role, the team arranged over 10,500 investor meetings with 600+ companies in 2024 throughout the UK, Europe and North America and you will be a key member of the team. What will you do? Manage corporate roadshows from start to finish in London and Europe Investor targeting and logistic management to ensure a seamless experience Take the lead on group as well as bespoke investor trips through the UK, Europe and North America Maintain strong relationships with c-suite, investor relations teams, investors and internal stakeholders to make sure all aims are met Utilise and update our internal CRM systems to ensure accurate data Who are we looking for? 10+ years previous experience within a corporate access team Organised, autonomous and very process driven Proven team player with excellent attention to detail and happy to jump in where needed Ability to multi-task and work under pressure What we offer you: Private pension plan - 10% of base salary contribution by Berenberg Private Health Insurance Enhanced parental leave policies Employee Assistance Programme offering counselling sessions related to mental health, financial well-being and other topics Apply online now to join our team - we look forward to receiving your application! We are a leading European private bank, with over 430 years of experience and deep rooted history, but we are still shaping and heavily investing in our future. Our progress and evolution are driven by our people. We encourage them to try new approaches, voice their opinions and achieve success in their own way. We provide opportunities for them to develop their talents, explore different career paths and achieve their full potential. We're an ambitious, forward-looking business, backed by centuries of tradition and built on innovation. You'll find a culture that encourages people to think independently, act entrepreneurially and challenge the status quo. We place great importance on working on site, as we believe that being together in the office not only fosters creativity and efficiency, but also strengthens networks and builds trusting, collegial relationships. For us, this forms the foundation for productive and successful work. Together we collaborate to shape our business and fulfil our ambitious goals. We welcome you to join us in our commitment to always do the right thing for our people, clients and our business - Our future is where you take us! We will only accept applications submitted through our online application management system on the website. Berenberg is an Equal Opportunities Employer and prides itself on being a modern, dynamic and internationally orientated organisation. We value the rich diversity, skills and abilities and creative potential that people from differing backgrounds and experiences bring to the workplace. Every employee plays a vital role in providing quality service to all our customers and helping to create and inclusive working environment, where everyone can realise their full potential. We're committed to finding reasonable accommodations for candidates who require adjustments during our recruiting process. Please contact us directly on to discuss.
Bristol, United Kingdom / Croydon, United Kingdom / Liverpool, United Kingdom / Newcastle Upon Tyne, United Kingdom / Southampton, United Kingdom Location/s: Bristol, Croydon, Liverpool, Newcastle, Southampton; UK Recruiter contact: Ainsley Anstess Mott MacDonald is a global engineering, management, and development consultancy with over 20,000 employees across more than 50 countries and 140+ offices. We work across incredible global industries, delivering exciting work that is defining our future and making an important societal impact in the communities we serve. Our people power our performance - we succeed when they do. With countless opportunities to collaborate, learn, and grow, the possibilities for excellence are as varied as every individual. Whether you want to grow as a subject matter expert or broaden your experience with roles across our international community, you're surrounded by global specialists who want to combine their expertise and champion you to be your best. As a proudly employee owned business, we benefit our clients, our communities, and each other, investing in creating the right space for everyone to feel empowered, included, and valued. Whatever your ambition, Mott MacDonald is where people come to be brilliant. About the business unit We help conceive, drive, and implement transport solutions for cities, regions, and asset owners/operators around the globe. From preparing the business case and advising on related issues - such as revenue, procurement, and environmental legislation - to delivering the completed infrastructure and helping maintain it. Our planning, engineering, environmental and management skills cover the whole project cycle. We play a major role in developing and delivering the Global Transport Sector Strategy. Overview of the role We are looking to appoint a Principal Ports Engineer with Defence experience who will join the Ports Coastal and Offshore (PCO) Team within our Aviation, Maritime and Offshore (AMO) Division. Mott MacDonald's teams support a wide range of clients including the UK Ministry of Defence, NATO,and international partners across land, air, maritime, and nuclear domains. Recent projects include the modernisation of submarine facilities at Devonport and Clyde, and support for the AUKUS submarine partnership. You will use your high standard of technical capability to deliver projects within the maritime sector, and guide and develop other members of the team on technical aspects of projects, particularly with respect to maritime defence sector opportunities. You will primarily be involved in leading technical infrastructure design projects for dockyards, shipyards and ports, including docks, jetties, dolphins, quay structures, dredging, breakwaters and revetments. You will collaborate with colleagues in a constructive manner on projects, sharing knowledge freely and work constructively to bring projects to a successful outcome to meet or exceed targeted profit, deadlines and output quality. You will contribute to bidding and winning work, using your knowledge of clients and your understanding of the technical requirements and risks associated with the prospects. You will also be able to demonstrate the following: A degree in Civil/ Structural Engineering (or equivalent) Chartered with a relevant professional institution (or equivalent) Experience working in and around multi disciplinary projects, ideally within Ports, Coastal or Offshore environments Familiarity with industry codes & standards Strong communication, team working and problem solving skills As we want the best people for the role, it's available as part time, job share or full time. This is because we recognise that sometimes people are not available full time. Due to the nature of our work, you will be willing to travel overseas for project assignments when required. Mott MacDonald is one of the global leaders advising a broadrange of clients across all types of infrastructure, and at all stages in the project cycle, striving to exceed expectations in the most innovative and sustainable solutions. It's an exciting time for our Ports Coastal and Offshore Team with major project success and workload growth. Mott MacDonald is one of the global leaders advising a broad range of clients in the planning, design and construction of a range of ports, coastal and offshore infrastructure. This extends to all stages in the project cycle, from developing business cases and feasibility studies to design and engineering, and then onto tendering, contract administration, construction supervision, maintenance and decommissioning. Please be advised that offers for this role are conditional upon obtaining the appropriate level of Security Clearance. UK Immigration Mott MacDonald Ltd. are not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is as a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future. At Mott MacDonald, we believe it makes business sense for you and your manager to choose how you can work most effectively to meet your client, team, and personal commitments. We offer a hybrid working policy that embraces your well being, flexibility, and trust. Equality, diversity, and inclusion We put equality, diversity, and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they can contribute. Accessibility We want you to perform your best at every stage in the recruitment process. If you are disabled or need any support to enable you apply or attend an interview, please contact us at and we will talk to you about how we can support you. We offer some fantastic benefits including: Health and wellbeing Private medical insurance for all UK colleagues. Health cash plan to support you with everyday health costs and treatments. Access to Peppy, providing free support from menopause experts for all UK colleagues. A variety of wellbeing support is available through our comprehensive wellbeing program, including access for you and your family. Ability to flex your salary to opt into a wide range of health benefits, many of which can be extended to your family too. Financial wellbeing We match employee pension contributions between 4.5% and 7%. Life assurance equal up to 4 x your basic salary, with an option to increase the level of cover to 6 x your salary. Our income protection scheme provides a financial benefit, as well as absence and return to work support due to long-term illness or injury. Flexible benefits, including increased life assurance cover, critical illness insurance, payroll saving and will writing. As an independently owned business we share the financial success of the business with all our colleagues in various ways including annual bonus schemes. Lifestyle A minimum of 33-35 days holiday each year, inclusive of public holidays and dependent on level, with the ability to buy or sell leave through our flexible benefits programme. Holiday entitlement increased to a minimum of 35 days after 5 years' service. Variety of employee saving schemes and discounts from high street retailers. Enhanced family and carers leave Enhanced family leave policies, including 26 weeks paid maternity and adoption leave, and two weeks paid paternity/partner leave. Our shared parental leave matches maternity leave meaning we pay up to 24 weeks at full pay. Up to five additional days leave are provided for those with significant caring responsibilities, two of which are paid. Learning and development Primary annual professional institution subscription. A broad range of opportunities to enhance both technical and soft skills through mentoring, formal training, and self development options. Networks, communities, and social outcomes Join a wide range of groups including our Advanced Employee Networks which support our LGBTQ+, gender, race and ethnicity, disability, and parents/carers communities. Apply now, or for more information about our application process, click here.
Jan 09, 2026
Full time
Bristol, United Kingdom / Croydon, United Kingdom / Liverpool, United Kingdom / Newcastle Upon Tyne, United Kingdom / Southampton, United Kingdom Location/s: Bristol, Croydon, Liverpool, Newcastle, Southampton; UK Recruiter contact: Ainsley Anstess Mott MacDonald is a global engineering, management, and development consultancy with over 20,000 employees across more than 50 countries and 140+ offices. We work across incredible global industries, delivering exciting work that is defining our future and making an important societal impact in the communities we serve. Our people power our performance - we succeed when they do. With countless opportunities to collaborate, learn, and grow, the possibilities for excellence are as varied as every individual. Whether you want to grow as a subject matter expert or broaden your experience with roles across our international community, you're surrounded by global specialists who want to combine their expertise and champion you to be your best. As a proudly employee owned business, we benefit our clients, our communities, and each other, investing in creating the right space for everyone to feel empowered, included, and valued. Whatever your ambition, Mott MacDonald is where people come to be brilliant. About the business unit We help conceive, drive, and implement transport solutions for cities, regions, and asset owners/operators around the globe. From preparing the business case and advising on related issues - such as revenue, procurement, and environmental legislation - to delivering the completed infrastructure and helping maintain it. Our planning, engineering, environmental and management skills cover the whole project cycle. We play a major role in developing and delivering the Global Transport Sector Strategy. Overview of the role We are looking to appoint a Principal Ports Engineer with Defence experience who will join the Ports Coastal and Offshore (PCO) Team within our Aviation, Maritime and Offshore (AMO) Division. Mott MacDonald's teams support a wide range of clients including the UK Ministry of Defence, NATO,and international partners across land, air, maritime, and nuclear domains. Recent projects include the modernisation of submarine facilities at Devonport and Clyde, and support for the AUKUS submarine partnership. You will use your high standard of technical capability to deliver projects within the maritime sector, and guide and develop other members of the team on technical aspects of projects, particularly with respect to maritime defence sector opportunities. You will primarily be involved in leading technical infrastructure design projects for dockyards, shipyards and ports, including docks, jetties, dolphins, quay structures, dredging, breakwaters and revetments. You will collaborate with colleagues in a constructive manner on projects, sharing knowledge freely and work constructively to bring projects to a successful outcome to meet or exceed targeted profit, deadlines and output quality. You will contribute to bidding and winning work, using your knowledge of clients and your understanding of the technical requirements and risks associated with the prospects. You will also be able to demonstrate the following: A degree in Civil/ Structural Engineering (or equivalent) Chartered with a relevant professional institution (or equivalent) Experience working in and around multi disciplinary projects, ideally within Ports, Coastal or Offshore environments Familiarity with industry codes & standards Strong communication, team working and problem solving skills As we want the best people for the role, it's available as part time, job share or full time. This is because we recognise that sometimes people are not available full time. Due to the nature of our work, you will be willing to travel overseas for project assignments when required. Mott MacDonald is one of the global leaders advising a broadrange of clients across all types of infrastructure, and at all stages in the project cycle, striving to exceed expectations in the most innovative and sustainable solutions. It's an exciting time for our Ports Coastal and Offshore Team with major project success and workload growth. Mott MacDonald is one of the global leaders advising a broad range of clients in the planning, design and construction of a range of ports, coastal and offshore infrastructure. This extends to all stages in the project cycle, from developing business cases and feasibility studies to design and engineering, and then onto tendering, contract administration, construction supervision, maintenance and decommissioning. Please be advised that offers for this role are conditional upon obtaining the appropriate level of Security Clearance. UK Immigration Mott MacDonald Ltd. are not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is as a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future. At Mott MacDonald, we believe it makes business sense for you and your manager to choose how you can work most effectively to meet your client, team, and personal commitments. We offer a hybrid working policy that embraces your well being, flexibility, and trust. Equality, diversity, and inclusion We put equality, diversity, and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they can contribute. Accessibility We want you to perform your best at every stage in the recruitment process. If you are disabled or need any support to enable you apply or attend an interview, please contact us at and we will talk to you about how we can support you. We offer some fantastic benefits including: Health and wellbeing Private medical insurance for all UK colleagues. Health cash plan to support you with everyday health costs and treatments. Access to Peppy, providing free support from menopause experts for all UK colleagues. A variety of wellbeing support is available through our comprehensive wellbeing program, including access for you and your family. Ability to flex your salary to opt into a wide range of health benefits, many of which can be extended to your family too. Financial wellbeing We match employee pension contributions between 4.5% and 7%. Life assurance equal up to 4 x your basic salary, with an option to increase the level of cover to 6 x your salary. Our income protection scheme provides a financial benefit, as well as absence and return to work support due to long-term illness or injury. Flexible benefits, including increased life assurance cover, critical illness insurance, payroll saving and will writing. As an independently owned business we share the financial success of the business with all our colleagues in various ways including annual bonus schemes. Lifestyle A minimum of 33-35 days holiday each year, inclusive of public holidays and dependent on level, with the ability to buy or sell leave through our flexible benefits programme. Holiday entitlement increased to a minimum of 35 days after 5 years' service. Variety of employee saving schemes and discounts from high street retailers. Enhanced family and carers leave Enhanced family leave policies, including 26 weeks paid maternity and adoption leave, and two weeks paid paternity/partner leave. Our shared parental leave matches maternity leave meaning we pay up to 24 weeks at full pay. Up to five additional days leave are provided for those with significant caring responsibilities, two of which are paid. Learning and development Primary annual professional institution subscription. A broad range of opportunities to enhance both technical and soft skills through mentoring, formal training, and self development options. Networks, communities, and social outcomes Join a wide range of groups including our Advanced Employee Networks which support our LGBTQ+, gender, race and ethnicity, disability, and parents/carers communities. Apply now, or for more information about our application process, click here.
About us YouLendis a rapidly growing FinTech that is the preferred embedded financing platform for many of the world's leading e-commerce platforms, tech companies, and Payment Service Providers. Our software platform enables our partners to extend their value proposition by offering flexible financing products in their own branding, to their merchant base, without capital at risk. We are owned by the leading Private Equity company, EQT, and have grown % year-on-year since 2020. We are headquartered in London, UK, but are also present in several European countries as well as the United States where we service our partners, including eBay, Amazon, Just Eat, Shopify, and Stripe. The Role We are looking for a hands on HR Business Partner to join our London team. In this role, you will own the full HR function for your business unit including recruitment, employee lifecycle management, training, employee relations, and HR administration. You will act as both a strategic advisor and executor, supporting our teams and leaders while taking full ownership of HR operations in a dynamic environment. Responsibilities: Own the full employee lifecycle: recruitment, onboarding, performance management, promotions, offboarding. Recruitment ownership: source, screen, interview, and manage the offer process to attract top talent for all functions. Assess training needs and implement department specific programs, working closely with leadership. Handle employee relations cases, ensuring legal compliance and supporting a positive workplace culture. Provide HR administrative support: maintain HR records, process requests, manage HR databases, and ensure smooth HR operations. Align HR practices with business goals and ensure compliance with UK employment law and company policies. Promote a culture of continuous improvement, innovation, and employee engagement. The ideal candidate will have the following skillset: Proven experience as an HR Business Partner or standalone HR Manager, particularly within startup, scale up, or tech driven environments. In depth understanding of the entire employee lifecycle and best practices in HR management. Experience owning recruitment end to end, preferably in small or fast growing teams. Strong experience in handling ER cases and providing HR administrative support. Excellent communication and interpersonal skills, capable of effectively engaging with all levels of the organization. Ability to prioritise and manage multiple projects in a fast paced environment. Desirableskills: Familiarity with HiBob, Workable, Pinpoint and other HR systems for employee management, payroll, and recruitment. Experience in FinTech or high growth startups. Salary:55,000.00 and 20% bonus based on performance. WhyjoinYouLend? Award Winning Workplace: YouLend has been recognised as one of the "Best Places to Work in 2024 and 2025" by the Sunday Times for being a supportive, diverse, and rewarding workplace. Award Winning Fintech: YouLend has been recognised as a "Top 250 Fintech Worldwide" company by CNBC. It'sjust getting fun: We have developed powerful solutions, won some significant partnerships, and are growing at a rapid pace. But the global opportunity is still massive, and YouLend is a raw organisation where we are only just getting started. Lots ofupsides: High growth (>100% growth during 2022 and 2023), so clear outlook to compensation (bonus or share option appreciation) and career growth (through growth with business). Well capitalised with supportive private equity backing. Part of Banking Circle Group with a fully licensed Luxembourg bank, which can provide a balance sheet and support European expansion in otherwise complex regulated markets. Motivating work environment: A high quality team that pushes each other to succeed through direct feedback and aligned incentives. Strong and transparent team culture, we have each other's backs. Independent work environment where results matter. Data driven culture and emphasis on speed (anti red tape). We offer a comprehensive benefits package that includes: Stock Options Private Medical insurance via Vitality and Dental Insurance with BUPA EAP with Health Assured Enhanced Maternity and Paternity Leave Modern and sophisticated office space in Central London Free Gym in office building in Holborn Subsidised Lunch via Feedr Deliveroo Allowance if working late in office Monthly in office Masseuse Team and Company Socials Football Power League /Paddle and Yoga Club At YouLend, we champion diversity and embrace equal opportunity employment practices. Our hiring, transfer, and promotion decisions are exclusively based on qualifications, merit, and business requirements, free from any discrimination based on race, gender, age, disability, religion, nationality, or any other protected basis under applicable law.
Jan 09, 2026
Full time
About us YouLendis a rapidly growing FinTech that is the preferred embedded financing platform for many of the world's leading e-commerce platforms, tech companies, and Payment Service Providers. Our software platform enables our partners to extend their value proposition by offering flexible financing products in their own branding, to their merchant base, without capital at risk. We are owned by the leading Private Equity company, EQT, and have grown % year-on-year since 2020. We are headquartered in London, UK, but are also present in several European countries as well as the United States where we service our partners, including eBay, Amazon, Just Eat, Shopify, and Stripe. The Role We are looking for a hands on HR Business Partner to join our London team. In this role, you will own the full HR function for your business unit including recruitment, employee lifecycle management, training, employee relations, and HR administration. You will act as both a strategic advisor and executor, supporting our teams and leaders while taking full ownership of HR operations in a dynamic environment. Responsibilities: Own the full employee lifecycle: recruitment, onboarding, performance management, promotions, offboarding. Recruitment ownership: source, screen, interview, and manage the offer process to attract top talent for all functions. Assess training needs and implement department specific programs, working closely with leadership. Handle employee relations cases, ensuring legal compliance and supporting a positive workplace culture. Provide HR administrative support: maintain HR records, process requests, manage HR databases, and ensure smooth HR operations. Align HR practices with business goals and ensure compliance with UK employment law and company policies. Promote a culture of continuous improvement, innovation, and employee engagement. The ideal candidate will have the following skillset: Proven experience as an HR Business Partner or standalone HR Manager, particularly within startup, scale up, or tech driven environments. In depth understanding of the entire employee lifecycle and best practices in HR management. Experience owning recruitment end to end, preferably in small or fast growing teams. Strong experience in handling ER cases and providing HR administrative support. Excellent communication and interpersonal skills, capable of effectively engaging with all levels of the organization. Ability to prioritise and manage multiple projects in a fast paced environment. Desirableskills: Familiarity with HiBob, Workable, Pinpoint and other HR systems for employee management, payroll, and recruitment. Experience in FinTech or high growth startups. Salary:55,000.00 and 20% bonus based on performance. WhyjoinYouLend? Award Winning Workplace: YouLend has been recognised as one of the "Best Places to Work in 2024 and 2025" by the Sunday Times for being a supportive, diverse, and rewarding workplace. Award Winning Fintech: YouLend has been recognised as a "Top 250 Fintech Worldwide" company by CNBC. It'sjust getting fun: We have developed powerful solutions, won some significant partnerships, and are growing at a rapid pace. But the global opportunity is still massive, and YouLend is a raw organisation where we are only just getting started. Lots ofupsides: High growth (>100% growth during 2022 and 2023), so clear outlook to compensation (bonus or share option appreciation) and career growth (through growth with business). Well capitalised with supportive private equity backing. Part of Banking Circle Group with a fully licensed Luxembourg bank, which can provide a balance sheet and support European expansion in otherwise complex regulated markets. Motivating work environment: A high quality team that pushes each other to succeed through direct feedback and aligned incentives. Strong and transparent team culture, we have each other's backs. Independent work environment where results matter. Data driven culture and emphasis on speed (anti red tape). We offer a comprehensive benefits package that includes: Stock Options Private Medical insurance via Vitality and Dental Insurance with BUPA EAP with Health Assured Enhanced Maternity and Paternity Leave Modern and sophisticated office space in Central London Free Gym in office building in Holborn Subsidised Lunch via Feedr Deliveroo Allowance if working late in office Monthly in office Masseuse Team and Company Socials Football Power League /Paddle and Yoga Club At YouLend, we champion diversity and embrace equal opportunity employment practices. Our hiring, transfer, and promotion decisions are exclusively based on qualifications, merit, and business requirements, free from any discrimination based on race, gender, age, disability, religion, nationality, or any other protected basis under applicable law.
About MSI MSI Reproductive Choices is one of the world s leading providers of sexual and reproductive healthcare. We believe that everyone should have the right to choose. From contraception to safe abortion and life-saving post-abortion care, we are committed to delivering compassionate, affordable, high-quality services for all. Today, our organisation has almost 9,000 team members working in 36 countries across the world. Our success lies in the fact that MSI teams are locally led, entrepreneurial and results-driven, and are passionate about delivering high quality, client-centred care in their own communities. As a social business, we focus on sustainable delivery, efficiency, and funding models that are built to last, so that the women and girls we serve today will have a choice in the future too. We know that access to reproductive choice is life changing. For some, it can mean the ability to complete an education or start a career. For others, it means being able to look after the family they already have. For everyone, it means the freedom to decide their own future, creating a fairer, more equal world. About the Role MSI seeks a Global Programmes and Philanthropy (GPP) Manager to support the management of a large-scale five-year multi country programme funded by the Children s Investment Fund Foundation (CIFF). The Manager will be responsible for supporting The Challenge Fund Programme (), a $100m programme with global and bilateral investments from CIFF to advance sexual and reproductive health services and increase modern contraceptive prevalence in six countries across West and Central Africa. Working in the Challenge Fund programme team (composed of a Head of Challenge Fund, another GPP Manager and two GPP Advisers), the GPP Manager will actively support the Niger and DRC Country Programmes and partners implementation, ensuring delivery of agreed deliverables (including payment by results KPIs) for the Challenge Fund Programme. In addition and given the strong focus on co-funding of this investment, the Manager will be responsible to support the Niger country programme with their programme funded by the Gates foundation. They also work very closely with other relevant donor teams, International Operations and Technical services departments to ensure MSI and donor priorities are reflected in programmes and learning agenda. The Manager will play a critical role in donor relationship management including effective and timely reporting and serve as an important internal resource and donor champion . This is an exciting and internally high-profile role that requires excellent financial and data analysis skills, strong communication and facilitation skills, analytical and problem-solving skills, excellent ability to work across teams to deliver results, and great attention to detail. This role and programme team is part of the broader team supporting CIFF investments. The team oversees the technical design and execution of CIFF investments and is responsible for safeguarding and advancing MSI s relationship with CIFF as a key contributor to achieving MSI s mission. The team provides organizational leadership to ensure that MSI s strategy, policy, systems, and capacities are responsive to donor priorities and investments and that CIFF programming advances the MSI2030 strategy. About You For us, it s vital that every MSI team member believes in and is committed to our organisational mission, vision and values. This means that we will only accept applications from candidates who are unequivocally pro-choice. Our values act as guiding principles, providing us with a clear direction. They set the tone for how we approach our work, interact with others and align ourselves as One MSI . It s important that our team members truly resonate with our values and demonstrate them consistently, in all that they do. We recruit talented, dynamic individuals with diverse backgrounds who share our mission and are focused on delivering measurable results. As an equal opportunity employer, we are committed to fostering an inclusive workplace where everyone can participate and contribute meaningfully. We value open-mindedness, curiosity, resilience, and a solutions-oriented mindset, alongside a commitment to promoting equality and safeguarding the welfare of both team members and clients. We seek exceptional communicators who are self-motivated, solutions-driven, and aligned with MSI s mission and entrepreneurial mindset. You should be dedicated to driving social change in an environment focused on sustainable impact, both locally and globally, and comfortable working with diverse teams in an ambiguous setting. To perform this role, you ll need the following skills: Proven ability to liaise effectively with and collaborate with diverse stakeholders, including global, regional, national, local, public, and private partners. Excellent skills in communicating evidence, excellent facilitation skills with proven ability to synthesize complex technical component into easy-to-understand briefs or presentation. Demonstrated ability to establish and maintain effective relationships across cross cultural settings to achieve mutual objectives and maximise opportunities. Exceptional problem-solving abilities and demonstrated confidence in handling difficult situations. Demonstrated ability to meet deadlines, perform under pressure and reputation for consistently delivering results to a high standard. Be data-literate with an attention for details. Able to analyse and interpret datasets and spot trends. Fluent English and French oral and written communication skills. Good Excel proficiency To perform this role, you ll need the following experience: Experience of managing CIFF or Gates Foundation donor-funded projects preferable, or large restricted foundations/government/institutional donor (multi-country desirable), including project monitoring and reporting against payment deliverables, proactive risk management and escalation (essential) Experience in writing and editing reports, or externally facing project information for donors or other external stakeholders (essential) Financial management experience including budgeting, budget tracking and financial performance analysis (essential) Demonstrable experience managing complex relationships across organisations and across countries (essential) Experience in delivering capacity building support and skills development of others in either a technical area or project management skills, in order to meet project deliverables (essential) Understanding of the sexual and reproductive health and family planning fields (desirable) Formal education/qualification Educated to degree-level essential, master s degree desirable. Please see the job description on our website. Location: London, UK (minimum of 2 days per week in the office) or any country programme where MSI operates in. Full-time: 35 hours a week, Monday to Friday. Contract type: 12-month fixed term contract (maternity cover). Salary : £40,000 - £51,000 per annum for UK based candidates, for all other country programmes the salary will be banded within the national local context. Salary band: BG 9 Closing date: 22nd January 2026 (midnight GMT ). Interviews may take place before this date for exceptional candidates. For internal employees applying from an MSI country programme, the role will be positioned within the existing salary structure of the country. Local terms and conditions of the country will apply.
Jan 09, 2026
Full time
About MSI MSI Reproductive Choices is one of the world s leading providers of sexual and reproductive healthcare. We believe that everyone should have the right to choose. From contraception to safe abortion and life-saving post-abortion care, we are committed to delivering compassionate, affordable, high-quality services for all. Today, our organisation has almost 9,000 team members working in 36 countries across the world. Our success lies in the fact that MSI teams are locally led, entrepreneurial and results-driven, and are passionate about delivering high quality, client-centred care in their own communities. As a social business, we focus on sustainable delivery, efficiency, and funding models that are built to last, so that the women and girls we serve today will have a choice in the future too. We know that access to reproductive choice is life changing. For some, it can mean the ability to complete an education or start a career. For others, it means being able to look after the family they already have. For everyone, it means the freedom to decide their own future, creating a fairer, more equal world. About the Role MSI seeks a Global Programmes and Philanthropy (GPP) Manager to support the management of a large-scale five-year multi country programme funded by the Children s Investment Fund Foundation (CIFF). The Manager will be responsible for supporting The Challenge Fund Programme (), a $100m programme with global and bilateral investments from CIFF to advance sexual and reproductive health services and increase modern contraceptive prevalence in six countries across West and Central Africa. Working in the Challenge Fund programme team (composed of a Head of Challenge Fund, another GPP Manager and two GPP Advisers), the GPP Manager will actively support the Niger and DRC Country Programmes and partners implementation, ensuring delivery of agreed deliverables (including payment by results KPIs) for the Challenge Fund Programme. In addition and given the strong focus on co-funding of this investment, the Manager will be responsible to support the Niger country programme with their programme funded by the Gates foundation. They also work very closely with other relevant donor teams, International Operations and Technical services departments to ensure MSI and donor priorities are reflected in programmes and learning agenda. The Manager will play a critical role in donor relationship management including effective and timely reporting and serve as an important internal resource and donor champion . This is an exciting and internally high-profile role that requires excellent financial and data analysis skills, strong communication and facilitation skills, analytical and problem-solving skills, excellent ability to work across teams to deliver results, and great attention to detail. This role and programme team is part of the broader team supporting CIFF investments. The team oversees the technical design and execution of CIFF investments and is responsible for safeguarding and advancing MSI s relationship with CIFF as a key contributor to achieving MSI s mission. The team provides organizational leadership to ensure that MSI s strategy, policy, systems, and capacities are responsive to donor priorities and investments and that CIFF programming advances the MSI2030 strategy. About You For us, it s vital that every MSI team member believes in and is committed to our organisational mission, vision and values. This means that we will only accept applications from candidates who are unequivocally pro-choice. Our values act as guiding principles, providing us with a clear direction. They set the tone for how we approach our work, interact with others and align ourselves as One MSI . It s important that our team members truly resonate with our values and demonstrate them consistently, in all that they do. We recruit talented, dynamic individuals with diverse backgrounds who share our mission and are focused on delivering measurable results. As an equal opportunity employer, we are committed to fostering an inclusive workplace where everyone can participate and contribute meaningfully. We value open-mindedness, curiosity, resilience, and a solutions-oriented mindset, alongside a commitment to promoting equality and safeguarding the welfare of both team members and clients. We seek exceptional communicators who are self-motivated, solutions-driven, and aligned with MSI s mission and entrepreneurial mindset. You should be dedicated to driving social change in an environment focused on sustainable impact, both locally and globally, and comfortable working with diverse teams in an ambiguous setting. To perform this role, you ll need the following skills: Proven ability to liaise effectively with and collaborate with diverse stakeholders, including global, regional, national, local, public, and private partners. Excellent skills in communicating evidence, excellent facilitation skills with proven ability to synthesize complex technical component into easy-to-understand briefs or presentation. Demonstrated ability to establish and maintain effective relationships across cross cultural settings to achieve mutual objectives and maximise opportunities. Exceptional problem-solving abilities and demonstrated confidence in handling difficult situations. Demonstrated ability to meet deadlines, perform under pressure and reputation for consistently delivering results to a high standard. Be data-literate with an attention for details. Able to analyse and interpret datasets and spot trends. Fluent English and French oral and written communication skills. Good Excel proficiency To perform this role, you ll need the following experience: Experience of managing CIFF or Gates Foundation donor-funded projects preferable, or large restricted foundations/government/institutional donor (multi-country desirable), including project monitoring and reporting against payment deliverables, proactive risk management and escalation (essential) Experience in writing and editing reports, or externally facing project information for donors or other external stakeholders (essential) Financial management experience including budgeting, budget tracking and financial performance analysis (essential) Demonstrable experience managing complex relationships across organisations and across countries (essential) Experience in delivering capacity building support and skills development of others in either a technical area or project management skills, in order to meet project deliverables (essential) Understanding of the sexual and reproductive health and family planning fields (desirable) Formal education/qualification Educated to degree-level essential, master s degree desirable. Please see the job description on our website. Location: London, UK (minimum of 2 days per week in the office) or any country programme where MSI operates in. Full-time: 35 hours a week, Monday to Friday. Contract type: 12-month fixed term contract (maternity cover). Salary : £40,000 - £51,000 per annum for UK based candidates, for all other country programmes the salary will be banded within the national local context. Salary band: BG 9 Closing date: 22nd January 2026 (midnight GMT ). Interviews may take place before this date for exceptional candidates. For internal employees applying from an MSI country programme, the role will be positioned within the existing salary structure of the country. Local terms and conditions of the country will apply.