Role: -Customer Support & Sales Coordinator (Temporary) Type: -Temporary (potential to go temp to perm) Location: -Flintshire- full time onsite Hourly Rate: -£12.60 per hour Hours: -Monday- Friday (days)- 37 hours a week Russell Taylor Group are looking for an enthusiastic and motivated individual to join our client's team in a customer-facing support role within a technical services environment. This is an excellent opportunity for someone early in their career who is keen to learn, develop new skills, and grow within a supportive and established team. An interest/experience in science would be advantageous, but not essential- however previous experience in a sales role is required. This role offers structured training, ongoing support, and clear opportunities for career development and progression within the wider organisation Key Responsibilities Respond to customer enquiries via phone, email, and online meeting platforms, providing helpful and professional support Assist with preparing and following up on quotations, ensuring customers receive clear and timely information Support customers by explaining available options, with guidance and input from internal technical specialists when needed Accurately log customer enquiries, activities, and opportunities in the CRM system (Dynamics 365), with full training provided Review and assist with processing proforma invoices prior to issue Work collaboratively with colleagues, following established processes while adapting to a busy working environment Provide general administrative and ad hoc support to the team as required The Person Experience in sales/quotations- essential An interest in science, laboratory services, or technical environments is highly desirable A science degree, relevant studies, or experience in a technical or customer service setting would be an advantage, but not essential Comfortable using Microsoft 365 or similar software, or willing to learn A positive, reliable team player with good communication skills Strong attention to detail and an eagerness to learn and develop professionally Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Russell Taylor will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here. JBRP1_UKTJ
Feb 21, 2026
Full time
Role: -Customer Support & Sales Coordinator (Temporary) Type: -Temporary (potential to go temp to perm) Location: -Flintshire- full time onsite Hourly Rate: -£12.60 per hour Hours: -Monday- Friday (days)- 37 hours a week Russell Taylor Group are looking for an enthusiastic and motivated individual to join our client's team in a customer-facing support role within a technical services environment. This is an excellent opportunity for someone early in their career who is keen to learn, develop new skills, and grow within a supportive and established team. An interest/experience in science would be advantageous, but not essential- however previous experience in a sales role is required. This role offers structured training, ongoing support, and clear opportunities for career development and progression within the wider organisation Key Responsibilities Respond to customer enquiries via phone, email, and online meeting platforms, providing helpful and professional support Assist with preparing and following up on quotations, ensuring customers receive clear and timely information Support customers by explaining available options, with guidance and input from internal technical specialists when needed Accurately log customer enquiries, activities, and opportunities in the CRM system (Dynamics 365), with full training provided Review and assist with processing proforma invoices prior to issue Work collaboratively with colleagues, following established processes while adapting to a busy working environment Provide general administrative and ad hoc support to the team as required The Person Experience in sales/quotations- essential An interest in science, laboratory services, or technical environments is highly desirable A science degree, relevant studies, or experience in a technical or customer service setting would be an advantage, but not essential Comfortable using Microsoft 365 or similar software, or willing to learn A positive, reliable team player with good communication skills Strong attention to detail and an eagerness to learn and develop professionally Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Russell Taylor will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here. JBRP1_UKTJ
Position: Infrastructure Manager Type: Full-time (35 hours a week) Contract: 12 months Fixed term contract Location: Office-based in London N4 with flexibility Salary: Starting from £35,825 per annum, plus excellent benefits Salary Band and Job Family: Band 2, Professional & Technical You'll start at an entry point salary of £35,825 per annum, increasing to £38,065 after 6 months service and satisfactory performance and to £40,304 after a further 6 months. About the Employer This charity makes sure that people living with MS are at the centre of everything they do. And it's this commitment that unites them across the UK. Their strategy is based on what people affected by MS have told them is important to them. It gives the organisation a clear and determined focus. Their work is based on the hopes and aspirations of the MS community. Together they campaign at all levels, fund ground-breaking research and provide award winning support and information. This organisation's people are their greatest asset and the key to their success. They offer a vibrant, progressive working environment where you'll be able to make a difference. About this job This year, this charity has embarked on a bold, strategic initiative to enhance its data capabilities. They are aiming to improve their data use, integration and analytics to increase engagement, maximise impact and drive forward their strategic goals. With a key focus on: effective and efficient operations; collaboration; and continuous improvement in their Technology, Strategy and Business Intelligence teams. To achieve this ambition, they have developed a new technology infrastructure which they are calling "Sage". They are implementing new technology infrastructure this year (such as their new CRM system and suite of data tools - Microsoft Dynamics). They will be taking a structured and phased approach to transitioning and embedding the new team structures, infrastructure and ways of working as part of Phase 2 of this Project. The IT Infrastructure team cover the following areas: Fully responsible for managing the technology stacks Ensuring the underlying systems and data are secure and highly protected from malicious actors Ensuring the systems are available Managing 3rd party suppliers who assist us in supporting, developing and securing the systems Manage the technical and security risk registers and, with a risk based approach, mitigate risks to the best of our ability Embed principles of best value and money saving into all technology decisions This organisation has made a significant investment in their Microsoft suite and have transitioned services to Azure. They are also building a cloud infrastructure to support the Organisation's mission critical data use improvement project. The Infrastructure Systems Manager plays a crucial role in the development, support and maintenance of these systems, implementing the tools and technology this charity needs as well as driving the reduction of IT costs where possible. This role is responsible for: Maintenance of technical infrastructure based on Microsoft technologies Automated process creation to ensure systems are monitored and managed Migration of remaining on premise systems to Microsoft cloud based solutions Maintenance of legacy systems and processes where necessary Ensuring systems are highly accessible and available Advice to the Organisation on best practice on technology For this role they are looking for: Broad expert technical knowledge of IT Infrastructure based on both cloud and on premise Microsoft technologies Knowledge of Dynamics CRM 365 and associated technology Knowledge of Azure services, PowerApps, DataVerse Knowledge of sound backup and security protocols Experience of managing external stakeholders and 3rd party suppliers Service Management experience IT provision expertise Knowledge of MS Intune Please note this role is a 12 months fixed term contract. Closing date for applications: 9:00 on Friday 27th February 2026 How to apply: Please click 'Apply' and follow the job board process. You will receive an email from CHM Recruit containing further information on how to apply for the role. Please note that although you may be asked by the job board to upload a CV, you are not applying at this stage. Equal Opportunities This employer particularly welcomes applications from people with disabilities and or from ethnic minority backgrounds. Disability Confident Employer Our client is a Disability Confident Employer and they are committed to promoting equality and diversity. You will be able to ask for reasonable adjustments as part of both their recruitment and new starter on-boarding processes. If you need any help or adjustments to apply for this role, you will be able to contact the employer to discuss this. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format. More about their employee benefits: This employer has a wide range of employee benefits including (but not limited to): Encouraging work life balance 38 days paid annual leave (including bank holidays), pro-rata for part-time More annual leave entitlement, based on length of employment Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and them) Flexible working options Caring for you and your family Generous sick pay entitlement More sick pay entitlement, based on length of employment Opportunity to buy and sell annual leave in each calendar year Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis Enhanced leave for new parents Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year) 10 days paid disability leave a year, pro-rata for part-time 10 days paid carers' leave a year, pro-rata for part-time Cycle to work scheme Death in service scheme New family-friendly benefits, including paid leave: in the event of miscarriage or still birth to support fertility treatments for antenatal appointments for both parents Thinking about your finances Enhanced salary sacrifice pension scheme Discounted season ticket loan and interest-free emergency loans Give as you earn to support other charities of your choice before tax New employee portal including lifestyle savings vouchers and personal wellbeing Enriching your life at work Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager Yearly internal apprenticeship opportunities New, modern offices that embrace working together both in-person and remotely Various opportunities to influence how this organisation internally operates (including surveys, and focus and committee groups) Active and supportive internal employee networking groups for collaboration and peer support 2 days paid leave a year for volunteering for the charity's activities during normal working hours (such as fundraising events, or campaigning in the local community) 2 days paid leave a year for volunteering with other charities during normal working hours Safeguarding This employer is committed to safeguarding and promoting the welfare of everyone who uses their services and they come into contact with. This is regardless of: Gender, race, disability, sexual orientation, religion or belief, pregnancy, gender reassignment. They recognise their particular responsibility to make sure vulnerable adults and children are protected. They have measures in place to protect everyone they come into contact with from abuse and maltreatment of all kinds. Your right to work in the UK You must have the right to work in the UK to work in paid employment with this organisation. You'll need to share documents showing you're eligible to work in the UK if they offer you employment. You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. They currently don't have a Sponsor Licence agreement with the Home Office and aren't able to support you with your visa applications. No agencies please.
Feb 13, 2026
Full time
Position: Infrastructure Manager Type: Full-time (35 hours a week) Contract: 12 months Fixed term contract Location: Office-based in London N4 with flexibility Salary: Starting from £35,825 per annum, plus excellent benefits Salary Band and Job Family: Band 2, Professional & Technical You'll start at an entry point salary of £35,825 per annum, increasing to £38,065 after 6 months service and satisfactory performance and to £40,304 after a further 6 months. About the Employer This charity makes sure that people living with MS are at the centre of everything they do. And it's this commitment that unites them across the UK. Their strategy is based on what people affected by MS have told them is important to them. It gives the organisation a clear and determined focus. Their work is based on the hopes and aspirations of the MS community. Together they campaign at all levels, fund ground-breaking research and provide award winning support and information. This organisation's people are their greatest asset and the key to their success. They offer a vibrant, progressive working environment where you'll be able to make a difference. About this job This year, this charity has embarked on a bold, strategic initiative to enhance its data capabilities. They are aiming to improve their data use, integration and analytics to increase engagement, maximise impact and drive forward their strategic goals. With a key focus on: effective and efficient operations; collaboration; and continuous improvement in their Technology, Strategy and Business Intelligence teams. To achieve this ambition, they have developed a new technology infrastructure which they are calling "Sage". They are implementing new technology infrastructure this year (such as their new CRM system and suite of data tools - Microsoft Dynamics). They will be taking a structured and phased approach to transitioning and embedding the new team structures, infrastructure and ways of working as part of Phase 2 of this Project. The IT Infrastructure team cover the following areas: Fully responsible for managing the technology stacks Ensuring the underlying systems and data are secure and highly protected from malicious actors Ensuring the systems are available Managing 3rd party suppliers who assist us in supporting, developing and securing the systems Manage the technical and security risk registers and, with a risk based approach, mitigate risks to the best of our ability Embed principles of best value and money saving into all technology decisions This organisation has made a significant investment in their Microsoft suite and have transitioned services to Azure. They are also building a cloud infrastructure to support the Organisation's mission critical data use improvement project. The Infrastructure Systems Manager plays a crucial role in the development, support and maintenance of these systems, implementing the tools and technology this charity needs as well as driving the reduction of IT costs where possible. This role is responsible for: Maintenance of technical infrastructure based on Microsoft technologies Automated process creation to ensure systems are monitored and managed Migration of remaining on premise systems to Microsoft cloud based solutions Maintenance of legacy systems and processes where necessary Ensuring systems are highly accessible and available Advice to the Organisation on best practice on technology For this role they are looking for: Broad expert technical knowledge of IT Infrastructure based on both cloud and on premise Microsoft technologies Knowledge of Dynamics CRM 365 and associated technology Knowledge of Azure services, PowerApps, DataVerse Knowledge of sound backup and security protocols Experience of managing external stakeholders and 3rd party suppliers Service Management experience IT provision expertise Knowledge of MS Intune Please note this role is a 12 months fixed term contract. Closing date for applications: 9:00 on Friday 27th February 2026 How to apply: Please click 'Apply' and follow the job board process. You will receive an email from CHM Recruit containing further information on how to apply for the role. Please note that although you may be asked by the job board to upload a CV, you are not applying at this stage. Equal Opportunities This employer particularly welcomes applications from people with disabilities and or from ethnic minority backgrounds. Disability Confident Employer Our client is a Disability Confident Employer and they are committed to promoting equality and diversity. You will be able to ask for reasonable adjustments as part of both their recruitment and new starter on-boarding processes. If you need any help or adjustments to apply for this role, you will be able to contact the employer to discuss this. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format. More about their employee benefits: This employer has a wide range of employee benefits including (but not limited to): Encouraging work life balance 38 days paid annual leave (including bank holidays), pro-rata for part-time More annual leave entitlement, based on length of employment Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and them) Flexible working options Caring for you and your family Generous sick pay entitlement More sick pay entitlement, based on length of employment Opportunity to buy and sell annual leave in each calendar year Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis Enhanced leave for new parents Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year) 10 days paid disability leave a year, pro-rata for part-time 10 days paid carers' leave a year, pro-rata for part-time Cycle to work scheme Death in service scheme New family-friendly benefits, including paid leave: in the event of miscarriage or still birth to support fertility treatments for antenatal appointments for both parents Thinking about your finances Enhanced salary sacrifice pension scheme Discounted season ticket loan and interest-free emergency loans Give as you earn to support other charities of your choice before tax New employee portal including lifestyle savings vouchers and personal wellbeing Enriching your life at work Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager Yearly internal apprenticeship opportunities New, modern offices that embrace working together both in-person and remotely Various opportunities to influence how this organisation internally operates (including surveys, and focus and committee groups) Active and supportive internal employee networking groups for collaboration and peer support 2 days paid leave a year for volunteering for the charity's activities during normal working hours (such as fundraising events, or campaigning in the local community) 2 days paid leave a year for volunteering with other charities during normal working hours Safeguarding This employer is committed to safeguarding and promoting the welfare of everyone who uses their services and they come into contact with. This is regardless of: Gender, race, disability, sexual orientation, religion or belief, pregnancy, gender reassignment. They recognise their particular responsibility to make sure vulnerable adults and children are protected. They have measures in place to protect everyone they come into contact with from abuse and maltreatment of all kinds. Your right to work in the UK You must have the right to work in the UK to work in paid employment with this organisation. You'll need to share documents showing you're eligible to work in the UK if they offer you employment. You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. They currently don't have a Sponsor Licence agreement with the Home Office and aren't able to support you with your visa applications. No agencies please.
Position: Infrastructure Manager Type: Full-time (35 hours a week) Contract: 12 months Fixed term contract Location: Office-based in London N4 with flexibility Salary: Starting from £35,825 per annum, plus excellent benefits Salary Band and Job Family: Band 2, Professional & Technical You ll start at our entry point salary of £35,825 per annum, increasing to £38,065 after 6 months service and satisfactory performance and to £40,304 after a further 6 months. About us We make sure people living with MS are at the centre of everything we do. And it s this commitment that unites us across the UK. Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus. Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information. Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference. About this job This year, we ve embarked on a bold, strategic initiative to enhance our data capabilities. We re aiming to improve our data use, integration and analytics to increase engagement, maximise impact and drive forward our strategic goals. With a key focus on: effective and efficient operations; collaboration; and continuous improvement in our Technology, Strategy and Business Intelligence teams. To achieve this ambition, we ve developed a new technology infrastructure which we are calling Sage . We re implementing new technology infrastructure this year (such as our new CRM system and suite of data tools Microsoft Dynamics). We will be taking a structured and phased approach to transitioning and embedding our new team structures, infrastructure and ways of working as part of Phase 2 of this Project. Our IT Infrastructure team cover the following areas: Fully responsible for managing the technology stacks Ensuring the underlying systems and data are secure and highly protected from malicious actors Ensuring the systems are available Managing 3rd party suppliers who assist us in supporting, developing and securing the systems Manage the technical and security risk registers and, with a risk based approach, mitigate risks to the best of our ability Embed principles of best value and money saving into all technology decisions We ve made a significant investment in our Microsoft suite and have transitioned services to Azure. We re also building a cloud infrastructure to support the Organisation s mission critical data use improvement project. Our Infrastructure Systems Manager plays a crucial role in the development, support and maintenance of these systems, implementing the tools and technology we need as well as driving the reduction of IT costs where possible. This role is responsible for: Maintenance of technical infrastructure based on Microsoft technologies Automated process creation to ensure systems are monitored and managed Migration of remaining on premise systems to Microsoft cloud based solutions Maintenance of legacy systems and processes where necessary Ensuring systems are highly accessible and available Advice to the Organisation on best practice on technology For this role we re looking for: Broad expert technical knowledge of IT Infrastructure based on both cloud and on premise Microsoft technologies Knowledge of Dynamics CRM 365 and associated technology Knowledge of Azure services, PowerApps, DataVerse Knowledge of sound backup and security protocols Experience of managing external stakeholders and 3rd party suppliers Service Management experience IT provision expertise Knowledge of MS Intune Please note this role is a 12 months fixed term contract. Closing date for applications: 9:00 on Friday 27th February 2026 Interested? PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION. Equal Opportunities We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds. We d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. Disability Confident Employer We re a Disability Confident Employer and we re committed to promoting equality and diversity. You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes. If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format. More about our employee benefits: We have a wide range of employee benefits including (but not limited to): Encouraging work life balance 38 days paid annual leave (including bank holidays), pro-rata for part-time More annual leave entitlement, based on length of employment Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) Flexible working options Caring for you and your family Generous sick pay entitlement More sick pay entitlement, based on length of employment Opportunity to buy and sell annual leave in each calendar year Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis Enhanced leave for new parents Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year) 10 days paid disability leave a year, pro-rata for part-time 10 days paid carers leave a year, pro-rata for part-time Cycle to work scheme Death in service scheme New family-friendly benefits, including paid leave: In the event of miscarriage or still birth To support fertility treatments For antenatal appointments for both parents Thinking about your finances Enhanced salary sacrifice pension scheme Discounted season ticket loan and interest-free emergency loans Give as you earn to support other charities of your choice before tax New employee portal including lifestyle savings vouchers and personal wellbeing Enriching your life at work Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager Yearly internal apprenticeship opportunities New, modern offices that embrace working together both in-person and remotely Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) Active and supportive internal employee networking groups for collaboration and peer support 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 2 days paid leave a year for volunteering with other charities during normal Safeguarding We re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with. This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment. We recognise our particular responsibility to make sure vulnerable adults and children are protected. We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds. Your right to work in the UK You must have the right to work in the UK to work in paid employment with us. You ll need to share documents showing you re eligible to work in the UK if we offer you employment. You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don t have a Sponsor Licence agreement with the Home Office and aren t able to support you with your visa applications. No agencies please.
Feb 13, 2026
Full time
Position: Infrastructure Manager Type: Full-time (35 hours a week) Contract: 12 months Fixed term contract Location: Office-based in London N4 with flexibility Salary: Starting from £35,825 per annum, plus excellent benefits Salary Band and Job Family: Band 2, Professional & Technical You ll start at our entry point salary of £35,825 per annum, increasing to £38,065 after 6 months service and satisfactory performance and to £40,304 after a further 6 months. About us We make sure people living with MS are at the centre of everything we do. And it s this commitment that unites us across the UK. Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus. Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information. Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference. About this job This year, we ve embarked on a bold, strategic initiative to enhance our data capabilities. We re aiming to improve our data use, integration and analytics to increase engagement, maximise impact and drive forward our strategic goals. With a key focus on: effective and efficient operations; collaboration; and continuous improvement in our Technology, Strategy and Business Intelligence teams. To achieve this ambition, we ve developed a new technology infrastructure which we are calling Sage . We re implementing new technology infrastructure this year (such as our new CRM system and suite of data tools Microsoft Dynamics). We will be taking a structured and phased approach to transitioning and embedding our new team structures, infrastructure and ways of working as part of Phase 2 of this Project. Our IT Infrastructure team cover the following areas: Fully responsible for managing the technology stacks Ensuring the underlying systems and data are secure and highly protected from malicious actors Ensuring the systems are available Managing 3rd party suppliers who assist us in supporting, developing and securing the systems Manage the technical and security risk registers and, with a risk based approach, mitigate risks to the best of our ability Embed principles of best value and money saving into all technology decisions We ve made a significant investment in our Microsoft suite and have transitioned services to Azure. We re also building a cloud infrastructure to support the Organisation s mission critical data use improvement project. Our Infrastructure Systems Manager plays a crucial role in the development, support and maintenance of these systems, implementing the tools and technology we need as well as driving the reduction of IT costs where possible. This role is responsible for: Maintenance of technical infrastructure based on Microsoft technologies Automated process creation to ensure systems are monitored and managed Migration of remaining on premise systems to Microsoft cloud based solutions Maintenance of legacy systems and processes where necessary Ensuring systems are highly accessible and available Advice to the Organisation on best practice on technology For this role we re looking for: Broad expert technical knowledge of IT Infrastructure based on both cloud and on premise Microsoft technologies Knowledge of Dynamics CRM 365 and associated technology Knowledge of Azure services, PowerApps, DataVerse Knowledge of sound backup and security protocols Experience of managing external stakeholders and 3rd party suppliers Service Management experience IT provision expertise Knowledge of MS Intune Please note this role is a 12 months fixed term contract. Closing date for applications: 9:00 on Friday 27th February 2026 Interested? PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION. Equal Opportunities We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds. We d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. Disability Confident Employer We re a Disability Confident Employer and we re committed to promoting equality and diversity. You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes. If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format. More about our employee benefits: We have a wide range of employee benefits including (but not limited to): Encouraging work life balance 38 days paid annual leave (including bank holidays), pro-rata for part-time More annual leave entitlement, based on length of employment Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) Flexible working options Caring for you and your family Generous sick pay entitlement More sick pay entitlement, based on length of employment Opportunity to buy and sell annual leave in each calendar year Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis Enhanced leave for new parents Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year) 10 days paid disability leave a year, pro-rata for part-time 10 days paid carers leave a year, pro-rata for part-time Cycle to work scheme Death in service scheme New family-friendly benefits, including paid leave: In the event of miscarriage or still birth To support fertility treatments For antenatal appointments for both parents Thinking about your finances Enhanced salary sacrifice pension scheme Discounted season ticket loan and interest-free emergency loans Give as you earn to support other charities of your choice before tax New employee portal including lifestyle savings vouchers and personal wellbeing Enriching your life at work Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager Yearly internal apprenticeship opportunities New, modern offices that embrace working together both in-person and remotely Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) Active and supportive internal employee networking groups for collaboration and peer support 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 2 days paid leave a year for volunteering with other charities during normal Safeguarding We re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with. This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment. We recognise our particular responsibility to make sure vulnerable adults and children are protected. We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds. Your right to work in the UK You must have the right to work in the UK to work in paid employment with us. You ll need to share documents showing you re eligible to work in the UK if we offer you employment. You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don t have a Sponsor Licence agreement with the Home Office and aren t able to support you with your visa applications. No agencies please.
CRM Process Change Analyst - Fixed Term Contract Contract: Fixed Term Contract (ends on 31st December 2026), full time (35 hours per week) Salary: £35,776 - £41,600 per annum plus benefits Location: Shilton Road, Burford OX18 4PF (Hybrid) Closing date: Sunday 22nd February 2026 Interview date: W/C 2nd March 2026 We're looking for a CRM Process Change Analyst (Microsoft Dynamics 365 CRM) to join our IS Enterprise Solutions Team, playing a crucial role in leading the process change and impact analysis of our operational system changes, ensuring it meets the needs of our supporters, customers, clients, and teams whilst going through an exciting time of change! More about the role Blue Cross is a complex organisation delivering a wide range of services, from veterinary care and fundraising to rehoming and education programmes. This breadth of activity is reflected in its Information Technology landscape, which includes a variety of specialist systems that support different parts of the organisation. Blue Cross works closely with strategic partners to deliver systems and processes that are fit for the future. The Enterprise Solutions Team are responsible for delivering integrated solutions with customer-centric, insight lead capabilities for our supporters, customers, clients, and teams to enable insight driven decisions to help deliver best in class user interactions and satisfaction. As our CRM Process Change Analyst, you will lead process change and impact analysis for operational system updates aligned to the to-be specifications, as well as support the transfer of these changes to users. You will translate operational procedures to support requirements gathering for the functional design, acting as a key intermediary between CRM Leads and the Business Analyst. You will also contribute to gap analysis activities and work closely with Process Owners and their teams to support knowledge transfer and process handovers through coaching, awareness, and clear documentation, ensuring operational system changes are effectively embedded. The role involves producing high quality operational system process and procedure documentation in collaboration with CRM Leads, using their guidance to shape clear and practical process definitions. You will apply your knowledge of Microsoft Dynamics 365 CRM, including entity creation, workflows, business rules and business process flows, to enhance procedures while continuously referencing project scope and objectives to ensure process change analysis remains relevant and aligned with programme goals. You will coordinate, communicate and organise project and organisational resources to support deliverables, while championing positive organisational change through the Central Platform programme. The role also includes participating in solution testing where required and collaborating effectively with third-party partners, the CRM steering group, CRM Project Manager, CRM Leads and the CRM Business Analyst to ensure successful delivery. About you You will be experienced in process or business change with a proven track record in CRM implementations and an interest in emerging Microsoft technologies, specifically MS Dynamics 365. Possessing in-depth functional knowledge of Microsoft Dynamics CRM, your effective verbal, written, and presentation skills enable you to work with both technical and non-technical colleagues at all levels of an organisation. You will be adept at negotiating, influencing, and engaging with stakeholders, quickly building credibility with colleagues and external parties. Essential knowledge, skills and experience: Demonstrable experience as a business or change analyst Experience working in significant technology change Implementations with an interest in emerging Microsoft CRM technologies and best practice Functional knowledge of Microsoft Dynamics CRM Ability to communicate, coach and negotiate with stakeholders at various levels How to apply Visit our website and click on the apply button to complete the online application process before the closing date. We reserve the right to close this vacancy early should we receive an overwhelming response. Blue Cross benefits Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today. In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are. Our generous benefits package includes: Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays) Programmes for physical and mental wellbeing support Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family Health cash plan Unlimited access to an employee assistance programme Pension scheme with enhanced employer contribution Professional fees paid with Continuing Professional Development and personal development support. Life assurance 20% discount on Pet Plan pet insurance Enhanced family friendly policies Recognition scheme Annual volunteer days Charity worker discounts across a variety of retailers To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website. About Blue Cross If you d like to learn more about Blue Cross, our mission, and the work we do to support animals and people, take a look at our About Us page
Feb 09, 2026
Full time
CRM Process Change Analyst - Fixed Term Contract Contract: Fixed Term Contract (ends on 31st December 2026), full time (35 hours per week) Salary: £35,776 - £41,600 per annum plus benefits Location: Shilton Road, Burford OX18 4PF (Hybrid) Closing date: Sunday 22nd February 2026 Interview date: W/C 2nd March 2026 We're looking for a CRM Process Change Analyst (Microsoft Dynamics 365 CRM) to join our IS Enterprise Solutions Team, playing a crucial role in leading the process change and impact analysis of our operational system changes, ensuring it meets the needs of our supporters, customers, clients, and teams whilst going through an exciting time of change! More about the role Blue Cross is a complex organisation delivering a wide range of services, from veterinary care and fundraising to rehoming and education programmes. This breadth of activity is reflected in its Information Technology landscape, which includes a variety of specialist systems that support different parts of the organisation. Blue Cross works closely with strategic partners to deliver systems and processes that are fit for the future. The Enterprise Solutions Team are responsible for delivering integrated solutions with customer-centric, insight lead capabilities for our supporters, customers, clients, and teams to enable insight driven decisions to help deliver best in class user interactions and satisfaction. As our CRM Process Change Analyst, you will lead process change and impact analysis for operational system updates aligned to the to-be specifications, as well as support the transfer of these changes to users. You will translate operational procedures to support requirements gathering for the functional design, acting as a key intermediary between CRM Leads and the Business Analyst. You will also contribute to gap analysis activities and work closely with Process Owners and their teams to support knowledge transfer and process handovers through coaching, awareness, and clear documentation, ensuring operational system changes are effectively embedded. The role involves producing high quality operational system process and procedure documentation in collaboration with CRM Leads, using their guidance to shape clear and practical process definitions. You will apply your knowledge of Microsoft Dynamics 365 CRM, including entity creation, workflows, business rules and business process flows, to enhance procedures while continuously referencing project scope and objectives to ensure process change analysis remains relevant and aligned with programme goals. You will coordinate, communicate and organise project and organisational resources to support deliverables, while championing positive organisational change through the Central Platform programme. The role also includes participating in solution testing where required and collaborating effectively with third-party partners, the CRM steering group, CRM Project Manager, CRM Leads and the CRM Business Analyst to ensure successful delivery. About you You will be experienced in process or business change with a proven track record in CRM implementations and an interest in emerging Microsoft technologies, specifically MS Dynamics 365. Possessing in-depth functional knowledge of Microsoft Dynamics CRM, your effective verbal, written, and presentation skills enable you to work with both technical and non-technical colleagues at all levels of an organisation. You will be adept at negotiating, influencing, and engaging with stakeholders, quickly building credibility with colleagues and external parties. Essential knowledge, skills and experience: Demonstrable experience as a business or change analyst Experience working in significant technology change Implementations with an interest in emerging Microsoft CRM technologies and best practice Functional knowledge of Microsoft Dynamics CRM Ability to communicate, coach and negotiate with stakeholders at various levels How to apply Visit our website and click on the apply button to complete the online application process before the closing date. We reserve the right to close this vacancy early should we receive an overwhelming response. Blue Cross benefits Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today. In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are. Our generous benefits package includes: Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays) Programmes for physical and mental wellbeing support Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family Health cash plan Unlimited access to an employee assistance programme Pension scheme with enhanced employer contribution Professional fees paid with Continuing Professional Development and personal development support. Life assurance 20% discount on Pet Plan pet insurance Enhanced family friendly policies Recognition scheme Annual volunteer days Charity worker discounts across a variety of retailers To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website. About Blue Cross If you d like to learn more about Blue Cross, our mission, and the work we do to support animals and people, take a look at our About Us page
We have a new opportunity for a CRM Manager to be joining a progressive company in Banbury on a full time, permanent basis. You will lead and own the CRM strategy for the UK and Ireland and managing all areas of the CRM (MS Dynamics 365) and its interface with all the key departments in the business. You will be responsible for leading the CRM team (three people) on all day-to-day operational aspects of the system, ensuring efficiency in training, supporting management, technical roll outs and updates, automation, reporting and analytics, and master data (SAP) integration. You will also be leading and project managing an annual plan for system and process improvements. As CRM Manager you will be responsible for: Managing and coaching the CRM team and resources in order to deliver strategic business priorities and growth efficiently Setting out, communicating and executing an annual CRM strategy and plan to meet UK and Ireland business, Head Office and Departmental objectives Establishing strong relationships with key Internal and Head Office stakeholders Providing regular reporting and analysis on both operational and commercial CRM usage setting clear benchmarks and recommendations for improvement Being the voice and champion of CRM and its role in the business Improving the efficiency of marketing, sales, service, hire and customer service operations by streamlining workflows and optimising customer interactions Enhancing marketing, sales and customer support processes through automation, data-driven insights, and performance tracking Proactively following CRM market and system developments and opportunities, especially Microsoft Dynamics 365 and associated applications Effectively project managing system updates and roll outs managing department and key stakeholders in line with business critical priorities Providing frameworks for sales operations, including pipeline management, forecasting, and performance analysis Proactively work with Marketing to integrate CRM into B2B marketing strategies and target group customer engagement mapping Owning and managing any system costs and budgets associated with the CRM team and platform Overseeing system integrations, software implementations, and infrastructure upgrades Managing lead generation and external data / system partners effectively, ensuring strong cross functional collaboration with sales and telesales teams Collaborating with IT, customer support, master data and sales teams to implement and optimise commercial applications Data analysis across B2B and B2C databases, extracting valuable insights and informing clear actionable recommendations Ensuring compliance with data security, privacy regulations, and industry best practices Monitoring system performance, troubleshoot technical issues, and implement solutions to enhance uptime and efficiency Managing and working alongside the CRM specialists to support a number of administrative tasks As CRM Manager you must be/have: CRM experience, preferably MS Dynamics 365 or Salesforce or Oracle SAP preferred, not essential A good understanding of data analytics Strong management and leadership skills Excellent commercial acumen Operational and strategic approach What's in it for you? The salary is up to 55,000 DOE. The hours are a 37.5 hours a week, 8:30 - 17:00 pm Monday to Friday with one hour for lunch, hybrid working. You will receive 26 days holidays, plus bank holidays, progression opportunities, volunteer days, pension scheme, health plan, critical illness cover, sick pay, staff discounts, plenty of social events and more!
Jan 30, 2026
Full time
We have a new opportunity for a CRM Manager to be joining a progressive company in Banbury on a full time, permanent basis. You will lead and own the CRM strategy for the UK and Ireland and managing all areas of the CRM (MS Dynamics 365) and its interface with all the key departments in the business. You will be responsible for leading the CRM team (three people) on all day-to-day operational aspects of the system, ensuring efficiency in training, supporting management, technical roll outs and updates, automation, reporting and analytics, and master data (SAP) integration. You will also be leading and project managing an annual plan for system and process improvements. As CRM Manager you will be responsible for: Managing and coaching the CRM team and resources in order to deliver strategic business priorities and growth efficiently Setting out, communicating and executing an annual CRM strategy and plan to meet UK and Ireland business, Head Office and Departmental objectives Establishing strong relationships with key Internal and Head Office stakeholders Providing regular reporting and analysis on both operational and commercial CRM usage setting clear benchmarks and recommendations for improvement Being the voice and champion of CRM and its role in the business Improving the efficiency of marketing, sales, service, hire and customer service operations by streamlining workflows and optimising customer interactions Enhancing marketing, sales and customer support processes through automation, data-driven insights, and performance tracking Proactively following CRM market and system developments and opportunities, especially Microsoft Dynamics 365 and associated applications Effectively project managing system updates and roll outs managing department and key stakeholders in line with business critical priorities Providing frameworks for sales operations, including pipeline management, forecasting, and performance analysis Proactively work with Marketing to integrate CRM into B2B marketing strategies and target group customer engagement mapping Owning and managing any system costs and budgets associated with the CRM team and platform Overseeing system integrations, software implementations, and infrastructure upgrades Managing lead generation and external data / system partners effectively, ensuring strong cross functional collaboration with sales and telesales teams Collaborating with IT, customer support, master data and sales teams to implement and optimise commercial applications Data analysis across B2B and B2C databases, extracting valuable insights and informing clear actionable recommendations Ensuring compliance with data security, privacy regulations, and industry best practices Monitoring system performance, troubleshoot technical issues, and implement solutions to enhance uptime and efficiency Managing and working alongside the CRM specialists to support a number of administrative tasks As CRM Manager you must be/have: CRM experience, preferably MS Dynamics 365 or Salesforce or Oracle SAP preferred, not essential A good understanding of data analytics Strong management and leadership skills Excellent commercial acumen Operational and strategic approach What's in it for you? The salary is up to 55,000 DOE. The hours are a 37.5 hours a week, 8:30 - 17:00 pm Monday to Friday with one hour for lunch, hybrid working. You will receive 26 days holidays, plus bank holidays, progression opportunities, volunteer days, pension scheme, health plan, critical illness cover, sick pay, staff discounts, plenty of social events and more!
Job title : IT Sales Specialist (Hardware) Salary: up to £30,000 p/a + £6,000 commission Location: Reading (3 days a week in the office, 2 days WFH) Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and many more. We re looking for a Commercial Support Hardware Specialist to join our Sales Operations team. The role suits someone with experience in sales support, commercial operations, bids, or reporting, who can support data, reporting, and partner programme activity. You ll support the Microsoft strategy and wider sales organisation through accurate reporting, bid coordination, and programme compliance, working closely with sales, finance, and operational teams. Training will be provided on our tools, partners, and programmes, and we re keen to hear from candidates with relevant experience, a proactive mindset, and a strong desire to learn. Join XMA - a leading UK technology solutions company partnering with the biggest names in the industry. Established in the 80 s, the company has grown to become one of the top ten largest value-added resellers in the UK. Today, we re an independent UK company with full geographic coverage and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise in realising individual ambitions to transform and evolve. We consult, define, adapt and deliver on real-life outcomes. We collaborate closely to bring that positive impact home. Key Responsibilities: Commercial Support Hardware Specialist Produce and maintain sales, partner, and performance reports using Microsoft tools (e.g. Excel, Power BI, Dynamics). Monitor KPIs and provide clear, actionable insights to support sales performance. Support bid and proposal activity, coordinating inputs and managing deadlines. Assist with Microsoft Partner Programme compliance, certifications, and reporting. Support chipset initiatives and reporting for partners such as AMD, Qualcomm, and Intel. Work closely with sales and internal teams to support commercial activity and continuous improvement. Requirements: Commercial Support Hardware Specialist Experience in a sales support, commercial operations, bid support, or similar role. Strong Excel skills and confidence working with data and reports. Experience engaging with stakeholders and managing multiple priorities. High attention to detail and strong organisational skills. Proactive mindset with a genuine willingness to learn and develop. Desirable: Power BI, Dynamics 365, or other CRM/reporting tools. Exposure to bid/tender processes or partner programmes. Understanding of sales cycles and commercial processes. We re proud to be recognised as a Disability Confident Level 3 Employer the highest level in the UK Government s scheme. This reflects our ongoing commitment to fostering an inclusive, supportive culture where everyone has the opportunity to thrive. Through our inclusive recruitment practices, we ensure that individuals with disabilities are given fair and equal access to opportunities within our organisation. As part of this commitment, we participate in the Guaranteed Interview Scheme, which offers an interview to any candidate with a disability who meets the essential criteria for the role. We will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process. If you have any such requirements, please do not hesitate to contact us on our email which is (url removed), we will be happy to action your requests.
Jan 29, 2026
Full time
Job title : IT Sales Specialist (Hardware) Salary: up to £30,000 p/a + £6,000 commission Location: Reading (3 days a week in the office, 2 days WFH) Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and many more. We re looking for a Commercial Support Hardware Specialist to join our Sales Operations team. The role suits someone with experience in sales support, commercial operations, bids, or reporting, who can support data, reporting, and partner programme activity. You ll support the Microsoft strategy and wider sales organisation through accurate reporting, bid coordination, and programme compliance, working closely with sales, finance, and operational teams. Training will be provided on our tools, partners, and programmes, and we re keen to hear from candidates with relevant experience, a proactive mindset, and a strong desire to learn. Join XMA - a leading UK technology solutions company partnering with the biggest names in the industry. Established in the 80 s, the company has grown to become one of the top ten largest value-added resellers in the UK. Today, we re an independent UK company with full geographic coverage and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise in realising individual ambitions to transform and evolve. We consult, define, adapt and deliver on real-life outcomes. We collaborate closely to bring that positive impact home. Key Responsibilities: Commercial Support Hardware Specialist Produce and maintain sales, partner, and performance reports using Microsoft tools (e.g. Excel, Power BI, Dynamics). Monitor KPIs and provide clear, actionable insights to support sales performance. Support bid and proposal activity, coordinating inputs and managing deadlines. Assist with Microsoft Partner Programme compliance, certifications, and reporting. Support chipset initiatives and reporting for partners such as AMD, Qualcomm, and Intel. Work closely with sales and internal teams to support commercial activity and continuous improvement. Requirements: Commercial Support Hardware Specialist Experience in a sales support, commercial operations, bid support, or similar role. Strong Excel skills and confidence working with data and reports. Experience engaging with stakeholders and managing multiple priorities. High attention to detail and strong organisational skills. Proactive mindset with a genuine willingness to learn and develop. Desirable: Power BI, Dynamics 365, or other CRM/reporting tools. Exposure to bid/tender processes or partner programmes. Understanding of sales cycles and commercial processes. We re proud to be recognised as a Disability Confident Level 3 Employer the highest level in the UK Government s scheme. This reflects our ongoing commitment to fostering an inclusive, supportive culture where everyone has the opportunity to thrive. Through our inclusive recruitment practices, we ensure that individuals with disabilities are given fair and equal access to opportunities within our organisation. As part of this commitment, we participate in the Guaranteed Interview Scheme, which offers an interview to any candidate with a disability who meets the essential criteria for the role. We will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process. If you have any such requirements, please do not hesitate to contact us on our email which is (url removed), we will be happy to action your requests.
Prestigious opportunity for an IT Applications Project Analyst with a leading technical consultancy. With a reputation built on over 34 years of successful projects in the UK and Ireland, our purpose is to facilitate the investment and delivery of energy infrastructure projects that positively influence the energy transition. Our Engineers and Consultants support some of the most innovative energy projects across the UK and Ireland, providing design, intellectual, and engineering services to developers, investors, and owner-operators. Employing over 185 professionals across South Manchester, Glasgow, Belfast and Dublin, due to a period of significant growth, we are inviting you to join our success story. This is based in our South Manchester office 5 days a week. As our IT Applications Project Analyst, you will be responsible for: Managing software coding projects for bespoke, in-house programs Translating requirements, developing software specifications and overseeing their implementation Maintenance and troubleshooting of existing programs/databases Supporting our Microsoft 365 environment Interaction with our overseas developers to create new programs/databases Producing software documentation If you possess a combination of some of the following skills, then LET'S TALK! Experience in IT software project management and delivery Systems management and analysis of process requirements Translating requirements, developing software specifications and overseeing their implementation Familiar with the Microsoft 365 environment Knowledge of one or more of Power Apps, Power Automate, Logic Apps, SharePoint, Power BI, Business Central, Dynamics CRM, etc. for development/automation purposes SQL interrogation experience (MySQL and MS SQL) Previous experience deploying software, databases, and websites Systems troubleshooting and testing Familiar with AI concepts and implementation Familiar with Information Security concepts In return, you will be rewarded with ongoing training and career development, a competitive holiday and benefits package including a discretionary bonus up to 20% and access to a company electric car vehicle leasing scheme. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jan 25, 2026
Full time
Prestigious opportunity for an IT Applications Project Analyst with a leading technical consultancy. With a reputation built on over 34 years of successful projects in the UK and Ireland, our purpose is to facilitate the investment and delivery of energy infrastructure projects that positively influence the energy transition. Our Engineers and Consultants support some of the most innovative energy projects across the UK and Ireland, providing design, intellectual, and engineering services to developers, investors, and owner-operators. Employing over 185 professionals across South Manchester, Glasgow, Belfast and Dublin, due to a period of significant growth, we are inviting you to join our success story. This is based in our South Manchester office 5 days a week. As our IT Applications Project Analyst, you will be responsible for: Managing software coding projects for bespoke, in-house programs Translating requirements, developing software specifications and overseeing their implementation Maintenance and troubleshooting of existing programs/databases Supporting our Microsoft 365 environment Interaction with our overseas developers to create new programs/databases Producing software documentation If you possess a combination of some of the following skills, then LET'S TALK! Experience in IT software project management and delivery Systems management and analysis of process requirements Translating requirements, developing software specifications and overseeing their implementation Familiar with the Microsoft 365 environment Knowledge of one or more of Power Apps, Power Automate, Logic Apps, SharePoint, Power BI, Business Central, Dynamics CRM, etc. for development/automation purposes SQL interrogation experience (MySQL and MS SQL) Previous experience deploying software, databases, and websites Systems troubleshooting and testing Familiar with AI concepts and implementation Familiar with Information Security concepts In return, you will be rewarded with ongoing training and career development, a competitive holiday and benefits package including a discretionary bonus up to 20% and access to a company electric car vehicle leasing scheme. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)