Scientific Customer Service & Sales Advisor Vacancy Title: Scientific Customer Service & Sales Advisor Contract Type: Temporary Location: Shotton Industry: Technical Sales Salary: £13.45 per hour Start Date: 2026-02-04 REF: J Contact Name: Hannah Williams Contact Email: Vacancy Published: about 2 months ago Role: - Scientific Customer Service & Sales Advisor Type: - Temporary (potential to go temp to perm) Location: - Flintshire- full time onsite Hourly Rate: - £13.45 per hour Hours: - Monday- Friday (days)- 37 hours a week Russell Taylor Group are looking for an enthusiastic and motivated individual to join our client's team in a customer-facing support role within a technical services environment. This is an excellent opportunity for someone early in their career who is keen to learn, develop new skills, and grow within a supportive and established team. An interest/experience in science would be advantageous, but not essential- however previous experience in a sales role is required. This role offers structured training, ongoing support, and clear opportunities for career development and progression within the wider organisation Key Responsibilities Respond to customer enquiries via phone, email, and online meeting platforms, providing helpful and professional support Assist with preparing and following up on quotations, ensuring customers receive clear and timely information Support customers by explaining available options, with guidance and input from internal technical specialists when needed Accurately log customer enquiries, activities, and opportunities in the CRM system (Dynamics 365), with full training provided Review and assist with processing proforma invoices prior to issue Work collaboratively with colleagues, following established processes while adapting to a busy working environment Provide general administrative and ad hoc support to the team as required The Person Experience in sales/quotations- essential An interest in science, laboratory services, or technical environments is highly desirable A science degree, relevant studies, or experience in a technical or customer service setting would be an advantage, but not essential Comfortable using Microsoft 365 or similar software, or willing to learn A positive, reliable team player with good communication skills Strong attention to detail and an eagerness to learn and develop professionally Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Russell Taylor will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here. Apply Now >
Apr 10, 2026
Full time
Scientific Customer Service & Sales Advisor Vacancy Title: Scientific Customer Service & Sales Advisor Contract Type: Temporary Location: Shotton Industry: Technical Sales Salary: £13.45 per hour Start Date: 2026-02-04 REF: J Contact Name: Hannah Williams Contact Email: Vacancy Published: about 2 months ago Role: - Scientific Customer Service & Sales Advisor Type: - Temporary (potential to go temp to perm) Location: - Flintshire- full time onsite Hourly Rate: - £13.45 per hour Hours: - Monday- Friday (days)- 37 hours a week Russell Taylor Group are looking for an enthusiastic and motivated individual to join our client's team in a customer-facing support role within a technical services environment. This is an excellent opportunity for someone early in their career who is keen to learn, develop new skills, and grow within a supportive and established team. An interest/experience in science would be advantageous, but not essential- however previous experience in a sales role is required. This role offers structured training, ongoing support, and clear opportunities for career development and progression within the wider organisation Key Responsibilities Respond to customer enquiries via phone, email, and online meeting platforms, providing helpful and professional support Assist with preparing and following up on quotations, ensuring customers receive clear and timely information Support customers by explaining available options, with guidance and input from internal technical specialists when needed Accurately log customer enquiries, activities, and opportunities in the CRM system (Dynamics 365), with full training provided Review and assist with processing proforma invoices prior to issue Work collaboratively with colleagues, following established processes while adapting to a busy working environment Provide general administrative and ad hoc support to the team as required The Person Experience in sales/quotations- essential An interest in science, laboratory services, or technical environments is highly desirable A science degree, relevant studies, or experience in a technical or customer service setting would be an advantage, but not essential Comfortable using Microsoft 365 or similar software, or willing to learn A positive, reliable team player with good communication skills Strong attention to detail and an eagerness to learn and develop professionally Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Russell Taylor will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here. Apply Now >
The Role This role will be based in Information Technology Services (ITS), we are a customer-focused department servicing the Information Technology needs of Aberystwyth University. You will be required to demonstrate an excellent knowledge of Dynamics 365, Power Apps, Microsoft Fabric, Azzure Data Factory, Integrations, API's, Oracle Technologies and SQL. The CRM Developer / Integration Specialist will report to the Head of IT Applications and Development. They will be responsible for the development and support of function required to meet the needs for a Marketing focused Dynamics 365 CRM. They will be responsible for AU Dynamics 365 Environments, Power Platform development (Power Apps Portals, Model-Driven / Canvas Applications), Microsoft Dataverse, CRM forms, Azure Logic apps and Power Automate. The role will also entail managing the integrations across the range of university in-house developed applications including the Admission System (APEX Oracle), Clearing Application (APEX Oracle) and Gecko Event management. Integrations will be between the University's systems, and third party provided software both hosted on premise and cloud based. In this role, you will be required to line manage, support and train the Project Support Officer and a System Analyst / Developer currently working on the University CRM implementation, integrations and supporting applications. Based on your knowledge and expertise, you will create detailed specifications and with the support of your team to build the development solutions that most effectively meet the marketing CRM requirements of the university. You will be a creative, innovative thinker with outstanding problem-solving skills, able to learn quickly and adapt to new challenges. With a keen interest in new and emerging technologies, you are passionate about innovation and excited by the idea of bringing these within our mainstream usage. Your excellent written and oral communication enables you to present ideas clearly and effectively to colleagues, senior management and project partners. To make an informal enquiry, please contact Iola Hagen, Head of IT Applications and Development . Successful applicants will be subject to a satisfactory Disclosure and Barring Service Check (DBS) check. Appointments are normally made within 4 - 8 weeks of the closing date. What you'll do This job description is subject to review and amendment in the light of the changing needs of the University, to provide appropriate development opportunities and/or the addition of any other reasonable duties. Informal training will be provided through working with existing members of the Development team and using systems manuals and online training materials. CRM Development and Integration Liaise with users in Global Marketing and Recruitment (GMSR) to understand their specific requirements and work with them to design appropriate CRM and data integration solutions. Work within the AU Dynamics 365 Environments, Solutions, Journeys and Integrations. Work with and train the team to use Power Platform development (Power Apps Portals, Model-Driven/Canvas Applications), Microsoft Dataverse, Power Automate SharePoint. Work with and train other systems developers to agree data structures and user interfaces. Develop, test, document and support form integrations providing controlled data query and data input functionality. Knowledge of performing data integrations with Oracle technologies. Awareness of the bilingual nature for creating data input forms and reports. Develop additional web functionality using Oracle APEX. Develop, test, document, and support data processing functions to assist in maintaining accurate and reliable data in the CRM system and to support the exchange of such data between the CRM and other associated systems. Develop data migration strategies and support the transition to new systems. Responsible for taking forward new initiatives and ensuring best practice. Line management of the Project Support Officer and a System Analyst / Developer. Define the work required, set objectives, organise, and delegate work to reports according to their skills and abilities. Coordinate delivery of own and reports' work with other teams across the University. To ensure that all reports take part in the Effective Contribution Scheme (ECS) processes with clear objectives and smart targets for all team members. Engage all reports in the planning and delivery of work, ensuring a positive, flexible, and productive environment. Staff Management Technology Leadership To keep up to date with developments around the University's core business software to identify potential risks and opportunities relating to business practices and where appropriate make recommendations for future adoption of new systems. To foster excellent working relationships with staff in Faculties, academic and service departments at all levels to ensure Information Technology Services is providing well-supported technology that meets the needs of the business. To support and input into business cases for new digital initiatives for university committees and Executive team. Participate in the development and implementation of annual operational plans for the team. Write and deliver presentations, briefings or workshop sessions to staff, students or external bodies, taking account of the knowledge base of the participants and the complexity of the subject matter. Assist in developing training materials and delivering user training to support these systems. Liaise with external suppliers such as Gecko Engage and external consultants. To develop wide-ranging and specialist understanding of the theory and practice associated with the role and to keep this current. Project Delivery Ensure that projects and reports are delivered in line with Agile methodology. Ensure that the work and applications under their responsibility are delivering value through close alignment to business goals, frequent delivery, empowering staff, and close collaboration with the customer. To ensure effective project management is in place for all their and their reports' initiatives, working with external suppliers, stakeholders, students, and staff across the University to ensure projects are delivered on time, to budget, and meet the University's requirements. To establish and ensure that all their IT application development projects are delivered to the required standards.
Apr 10, 2026
Full time
The Role This role will be based in Information Technology Services (ITS), we are a customer-focused department servicing the Information Technology needs of Aberystwyth University. You will be required to demonstrate an excellent knowledge of Dynamics 365, Power Apps, Microsoft Fabric, Azzure Data Factory, Integrations, API's, Oracle Technologies and SQL. The CRM Developer / Integration Specialist will report to the Head of IT Applications and Development. They will be responsible for the development and support of function required to meet the needs for a Marketing focused Dynamics 365 CRM. They will be responsible for AU Dynamics 365 Environments, Power Platform development (Power Apps Portals, Model-Driven / Canvas Applications), Microsoft Dataverse, CRM forms, Azure Logic apps and Power Automate. The role will also entail managing the integrations across the range of university in-house developed applications including the Admission System (APEX Oracle), Clearing Application (APEX Oracle) and Gecko Event management. Integrations will be between the University's systems, and third party provided software both hosted on premise and cloud based. In this role, you will be required to line manage, support and train the Project Support Officer and a System Analyst / Developer currently working on the University CRM implementation, integrations and supporting applications. Based on your knowledge and expertise, you will create detailed specifications and with the support of your team to build the development solutions that most effectively meet the marketing CRM requirements of the university. You will be a creative, innovative thinker with outstanding problem-solving skills, able to learn quickly and adapt to new challenges. With a keen interest in new and emerging technologies, you are passionate about innovation and excited by the idea of bringing these within our mainstream usage. Your excellent written and oral communication enables you to present ideas clearly and effectively to colleagues, senior management and project partners. To make an informal enquiry, please contact Iola Hagen, Head of IT Applications and Development . Successful applicants will be subject to a satisfactory Disclosure and Barring Service Check (DBS) check. Appointments are normally made within 4 - 8 weeks of the closing date. What you'll do This job description is subject to review and amendment in the light of the changing needs of the University, to provide appropriate development opportunities and/or the addition of any other reasonable duties. Informal training will be provided through working with existing members of the Development team and using systems manuals and online training materials. CRM Development and Integration Liaise with users in Global Marketing and Recruitment (GMSR) to understand their specific requirements and work with them to design appropriate CRM and data integration solutions. Work within the AU Dynamics 365 Environments, Solutions, Journeys and Integrations. Work with and train the team to use Power Platform development (Power Apps Portals, Model-Driven/Canvas Applications), Microsoft Dataverse, Power Automate SharePoint. Work with and train other systems developers to agree data structures and user interfaces. Develop, test, document and support form integrations providing controlled data query and data input functionality. Knowledge of performing data integrations with Oracle technologies. Awareness of the bilingual nature for creating data input forms and reports. Develop additional web functionality using Oracle APEX. Develop, test, document, and support data processing functions to assist in maintaining accurate and reliable data in the CRM system and to support the exchange of such data between the CRM and other associated systems. Develop data migration strategies and support the transition to new systems. Responsible for taking forward new initiatives and ensuring best practice. Line management of the Project Support Officer and a System Analyst / Developer. Define the work required, set objectives, organise, and delegate work to reports according to their skills and abilities. Coordinate delivery of own and reports' work with other teams across the University. To ensure that all reports take part in the Effective Contribution Scheme (ECS) processes with clear objectives and smart targets for all team members. Engage all reports in the planning and delivery of work, ensuring a positive, flexible, and productive environment. Staff Management Technology Leadership To keep up to date with developments around the University's core business software to identify potential risks and opportunities relating to business practices and where appropriate make recommendations for future adoption of new systems. To foster excellent working relationships with staff in Faculties, academic and service departments at all levels to ensure Information Technology Services is providing well-supported technology that meets the needs of the business. To support and input into business cases for new digital initiatives for university committees and Executive team. Participate in the development and implementation of annual operational plans for the team. Write and deliver presentations, briefings or workshop sessions to staff, students or external bodies, taking account of the knowledge base of the participants and the complexity of the subject matter. Assist in developing training materials and delivering user training to support these systems. Liaise with external suppliers such as Gecko Engage and external consultants. To develop wide-ranging and specialist understanding of the theory and practice associated with the role and to keep this current. Project Delivery Ensure that projects and reports are delivered in line with Agile methodology. Ensure that the work and applications under their responsibility are delivering value through close alignment to business goals, frequent delivery, empowering staff, and close collaboration with the customer. To ensure effective project management is in place for all their and their reports' initiatives, working with external suppliers, stakeholders, students, and staff across the University to ensure projects are delivered on time, to budget, and meet the University's requirements. To establish and ensure that all their IT application development projects are delivered to the required standards.
About The Role PEI Group's Subscriptions organization brings together Account Management, Sales, Client Engagement, and Business Development to drive growth and retention across our data and research products. This team owns the full customer lifecycle - from initial acquisition to onboarding, ongoing engagement, renewal, and expansion - and plays a central role in delivering commercial outcomes and ensuring our brands are seen as essential tools for private market professionals globally. Position Summary The Business Development Representative (BDR) is a critical role within the global acquisition team, responsible for top-of-funnel pipeline creation and early-stage client engagement. This individual owns outbound prospecting activities and is the first point of contact for new business opportunities. The BDR works closely with regional sales managers and senior sales executives to drive engagement from inbound leads and outbound campaigns, booking qualified discovery calls with target accounts across regions. Success in this role requires curiosity, persistence, and a commitment to rigorous outbound execution. Key Responsibilities Execute daily outbound cadences to assigned target accounts, including cold calling, personalized emails, and LinkedIn outreach. Rapidly respond to inbound interest including paywall hits, gated content registrations, marketing email clicks, and first-time logins. Book qualified discovery calls for New Business Sales Executives and Commercial Leaders, ensuring a steady flow of meetings from both inbound and outbound sources. Partner with sales and marketing to prioritize accounts, develop messaging strategies, and test campaign performance. Maintain and update accurate contact and activity records in the CRM (Microsoft Dynamics), ensuring full transparency and data hygiene. Build and refine target lists based on firmographic and behavioural signals across PE, VC, real assets, and other financial institutions. Collaborate closely with product, marketing, and account teams to stay informed about new initiatives, offerings, and key industry trends. KPIs and Performance Metrics Qualified meetings booked per week/month Conversion rate from prospecting to meeting held Activity volume and engagement (emails, calls, LinkedIn touches) Contribution to pipeline (meetings generated that result in qualified opportunities) Speed to lead: time to follow up on inbound interest What Success Looks Like You consistently meet or exceed your monthly meeting booking targets. You demonstrate strong coordination with regional sales and marketing teams to refine messaging and prioritize high-value accounts. You drive measurable pipeline impact by generating qualified interest from new logos and whitespace accounts. You serve as a critical bridge between marketing and sales, ensuring smooth lead handoff and feedback loops. PEI1 About You Requirements Good interpersonal and communication skills. An interest in Private Equity and the enthusiasm to learn more about the industry. Experience interacting and engaging with large scale customers and new clients in a professional work environment. Experience as a business development representative, with a track record of achieving sales quotas (desired but not essential). Experience working in a target driven/ KPI work environment. Experience or researching contacts and organization mapping. Personal Characteristics Fast learner and a passion for succeeding. Self-motivated who thrives on seeing results. Ability to work independently and as a team. Self-motivated and enthusiasm to learn. Resilient under pressure. Diplomacy: able to display multi-faceted communication skills in a persuasive, but diplomatic way to ensure that outstanding results are achieved and the right deadlines and initiatives get prioritized. About Us PEI Group is a subscriber-focused business intelligence company. With our multi-talented global team of over 490 people, spread across EMEA, USA & Asia, our purpose is to inform and connect investment professionals across global, specialised markets. We identify specific high growth, high value investment sectors and themes where deep insight, strong market relationships and active capital flows are critical for success. PEI Group provides industry-leading journalism, data, and market insight to subscribing clients via a wide portfolio of specialist brands supported by our robust and scalable digital publishing, analytics, and database platform. We also track the firms and individuals who shape markets and bring client-communities together to enable knowledge sharing, profile building and relationship development through professional networks and events. Wherever our markets are active - in New York, Los Angeles, Tokyo, Sydney, Hong Kong, Singapore, London and elsewhere - PEI is hard at work examining crucial market forces and shifting investment themes, identifying active investors and their capital allocations, and scanning ahead for regulatory changes, new compliance requirements and other risk factors. PEI Group values diverse talent and welcomes applications from everyone - regardless of background. We are an equal opportunity employer and our inclusive culture at PEI is reflected in every stage of the recruitment journey. Please inform us at initial stages of the recruitment process if you require any reasonable adjustments and we can accommodate this. PEI Group supports flexible working arrangements, and we welcome career returners.
Apr 08, 2026
Full time
About The Role PEI Group's Subscriptions organization brings together Account Management, Sales, Client Engagement, and Business Development to drive growth and retention across our data and research products. This team owns the full customer lifecycle - from initial acquisition to onboarding, ongoing engagement, renewal, and expansion - and plays a central role in delivering commercial outcomes and ensuring our brands are seen as essential tools for private market professionals globally. Position Summary The Business Development Representative (BDR) is a critical role within the global acquisition team, responsible for top-of-funnel pipeline creation and early-stage client engagement. This individual owns outbound prospecting activities and is the first point of contact for new business opportunities. The BDR works closely with regional sales managers and senior sales executives to drive engagement from inbound leads and outbound campaigns, booking qualified discovery calls with target accounts across regions. Success in this role requires curiosity, persistence, and a commitment to rigorous outbound execution. Key Responsibilities Execute daily outbound cadences to assigned target accounts, including cold calling, personalized emails, and LinkedIn outreach. Rapidly respond to inbound interest including paywall hits, gated content registrations, marketing email clicks, and first-time logins. Book qualified discovery calls for New Business Sales Executives and Commercial Leaders, ensuring a steady flow of meetings from both inbound and outbound sources. Partner with sales and marketing to prioritize accounts, develop messaging strategies, and test campaign performance. Maintain and update accurate contact and activity records in the CRM (Microsoft Dynamics), ensuring full transparency and data hygiene. Build and refine target lists based on firmographic and behavioural signals across PE, VC, real assets, and other financial institutions. Collaborate closely with product, marketing, and account teams to stay informed about new initiatives, offerings, and key industry trends. KPIs and Performance Metrics Qualified meetings booked per week/month Conversion rate from prospecting to meeting held Activity volume and engagement (emails, calls, LinkedIn touches) Contribution to pipeline (meetings generated that result in qualified opportunities) Speed to lead: time to follow up on inbound interest What Success Looks Like You consistently meet or exceed your monthly meeting booking targets. You demonstrate strong coordination with regional sales and marketing teams to refine messaging and prioritize high-value accounts. You drive measurable pipeline impact by generating qualified interest from new logos and whitespace accounts. You serve as a critical bridge between marketing and sales, ensuring smooth lead handoff and feedback loops. PEI1 About You Requirements Good interpersonal and communication skills. An interest in Private Equity and the enthusiasm to learn more about the industry. Experience interacting and engaging with large scale customers and new clients in a professional work environment. Experience as a business development representative, with a track record of achieving sales quotas (desired but not essential). Experience working in a target driven/ KPI work environment. Experience or researching contacts and organization mapping. Personal Characteristics Fast learner and a passion for succeeding. Self-motivated who thrives on seeing results. Ability to work independently and as a team. Self-motivated and enthusiasm to learn. Resilient under pressure. Diplomacy: able to display multi-faceted communication skills in a persuasive, but diplomatic way to ensure that outstanding results are achieved and the right deadlines and initiatives get prioritized. About Us PEI Group is a subscriber-focused business intelligence company. With our multi-talented global team of over 490 people, spread across EMEA, USA & Asia, our purpose is to inform and connect investment professionals across global, specialised markets. We identify specific high growth, high value investment sectors and themes where deep insight, strong market relationships and active capital flows are critical for success. PEI Group provides industry-leading journalism, data, and market insight to subscribing clients via a wide portfolio of specialist brands supported by our robust and scalable digital publishing, analytics, and database platform. We also track the firms and individuals who shape markets and bring client-communities together to enable knowledge sharing, profile building and relationship development through professional networks and events. Wherever our markets are active - in New York, Los Angeles, Tokyo, Sydney, Hong Kong, Singapore, London and elsewhere - PEI is hard at work examining crucial market forces and shifting investment themes, identifying active investors and their capital allocations, and scanning ahead for regulatory changes, new compliance requirements and other risk factors. PEI Group values diverse talent and welcomes applications from everyone - regardless of background. We are an equal opportunity employer and our inclusive culture at PEI is reflected in every stage of the recruitment journey. Please inform us at initial stages of the recruitment process if you require any reasonable adjustments and we can accommodate this. PEI Group supports flexible working arrangements, and we welcome career returners.
About The Role PEI Group's Subscriptions organization brings together Account Management, Sales, Client Engagement, and Business Development to drive growth and retention across our data and research products. This team owns the full customer lifecycle - from initial acquisition to onboarding, ongoing engagement, renewal, and expansion - and plays a central role in delivering commercial outcomes and ensuring our brands are seen as essential tools for private market professionals globally. Position Summary The Business Development Representative (BDR) is a critical role within the global acquisition team, responsible for top-of-funnel pipeline creation and early-stage client engagement. This individual owns outbound prospecting activities and is the first point of contact for new business opportunities. The BDR works closely with regional sales managers and senior sales executives to drive engagement from inbound leads and outbound campaigns, booking qualified discovery calls with target accounts across regions. Success in this role requires curiosity, persistence, and a commitment to rigorous outbound execution. Key Responsibilities Execute daily outbound cadences to assigned target accounts, including cold calling, personalized emails, and LinkedIn outreach. Rapidly respond to inbound interest including paywall hits, gated content registrations, marketing email clicks, and first-time logins. Book qualified discovery calls for New Business Sales Executives and Commercial Leaders, ensuring a steady flow of meetings from both inbound and outbound sources. Partner with sales and marketing to prioritize accounts, develop messaging strategies, and test campaign performance. Maintain and update accurate contact and activity records in the CRM (Microsoft Dynamics), ensuring full transparency and data hygiene. Build and refine target lists based on firmographic and behavioural signals across PE, VC, real assets, and other financial institutions. Collaborate closely with product, marketing, and account teams to stay informed about new initiatives, offerings, and key industry trends. KPIs and Performance Metrics Qualified meetings booked per week/month Conversion rate from prospecting to meeting held Activity volume and engagement (emails, calls, LinkedIn touches) Contribution to pipeline (meetings generated that result in qualified opportunities) Speed to lead: time to follow up on inbound interest What Success Looks Like You consistently meet or exceed your monthly meeting booking targets. You demonstrate strong coordination with regional sales and marketing teams to refine messaging and prioritize high-value accounts. You drive measurable pipeline impact by generating qualified interest from new logos and whitespace accounts. You serve as a critical bridge between marketing and sales, ensuring smooth lead handoff and feedback loops. PEI1 About You Requirements Good interpersonal and communication skills. An interest in Private Equity and the enthusiasm to learn more about the industry. Experience interacting and engaging with large scale customers and new clients in a professional work environment. Experience as a business development representative, with a track record of achieving sales quotas (desired but not essential). Experience working in a target driven/ KPI work environment. Experience or researching contacts and organization mapping. Personal Characteristics Fast learner and a passion for succeeding. Self-motivated who thrives on seeing results. Ability to work independently and as a team. Self-motivated and enthusiasm to learn. Resilient under pressure. Diplomacy: able to display multi-faceted communication skills in a persuasive, but diplomatic way to ensure that outstanding results are achieved and the right deadlines and initiatives get prioritized. About Us PEI Group is a subscriber-focused business intelligence company. With our multi-talented global team of over 490 people, spread across EMEA, USA & Asia, our purpose is to inform and connect investment professionals across global, specialised markets. We identify specific high growth, high value investment sectors and themes where deep insight, strong market relationships and active capital flows are critical for success. PEI Group provides industry-leading journalism, data, and market insight to subscribing clients via a wide portfolio of specialist brands supported by our robust and scalable digital publishing, analytics, and database platform. We also track the firms and individuals who shape markets and bring client-communities together to enable knowledge sharing, profile building and relationship development through professional networks and events. Wherever our markets are active - in New York, Los Angeles, Tokyo, Sydney, Hong Kong, Singapore, London and elsewhere - PEI is hard at work examining crucial market forces and shifting investment themes, identifying active investors and their capital allocations, and scanning ahead for regulatory changes, new compliance requirements and other risk factors. PEI Group values diverse talent and welcomes applications from everyone - regardless of background. We are an equal opportunity employer and our inclusive culture at PEI is reflected in every stage of the recruitment journey. Please inform us at initial stages of the recruitment process if you require any reasonable adjustments and we can accommodate this. PEI Group supports flexible working arrangements, and we welcome career returners.
Apr 08, 2026
Full time
About The Role PEI Group's Subscriptions organization brings together Account Management, Sales, Client Engagement, and Business Development to drive growth and retention across our data and research products. This team owns the full customer lifecycle - from initial acquisition to onboarding, ongoing engagement, renewal, and expansion - and plays a central role in delivering commercial outcomes and ensuring our brands are seen as essential tools for private market professionals globally. Position Summary The Business Development Representative (BDR) is a critical role within the global acquisition team, responsible for top-of-funnel pipeline creation and early-stage client engagement. This individual owns outbound prospecting activities and is the first point of contact for new business opportunities. The BDR works closely with regional sales managers and senior sales executives to drive engagement from inbound leads and outbound campaigns, booking qualified discovery calls with target accounts across regions. Success in this role requires curiosity, persistence, and a commitment to rigorous outbound execution. Key Responsibilities Execute daily outbound cadences to assigned target accounts, including cold calling, personalized emails, and LinkedIn outreach. Rapidly respond to inbound interest including paywall hits, gated content registrations, marketing email clicks, and first-time logins. Book qualified discovery calls for New Business Sales Executives and Commercial Leaders, ensuring a steady flow of meetings from both inbound and outbound sources. Partner with sales and marketing to prioritize accounts, develop messaging strategies, and test campaign performance. Maintain and update accurate contact and activity records in the CRM (Microsoft Dynamics), ensuring full transparency and data hygiene. Build and refine target lists based on firmographic and behavioural signals across PE, VC, real assets, and other financial institutions. Collaborate closely with product, marketing, and account teams to stay informed about new initiatives, offerings, and key industry trends. KPIs and Performance Metrics Qualified meetings booked per week/month Conversion rate from prospecting to meeting held Activity volume and engagement (emails, calls, LinkedIn touches) Contribution to pipeline (meetings generated that result in qualified opportunities) Speed to lead: time to follow up on inbound interest What Success Looks Like You consistently meet or exceed your monthly meeting booking targets. You demonstrate strong coordination with regional sales and marketing teams to refine messaging and prioritize high-value accounts. You drive measurable pipeline impact by generating qualified interest from new logos and whitespace accounts. You serve as a critical bridge between marketing and sales, ensuring smooth lead handoff and feedback loops. PEI1 About You Requirements Good interpersonal and communication skills. An interest in Private Equity and the enthusiasm to learn more about the industry. Experience interacting and engaging with large scale customers and new clients in a professional work environment. Experience as a business development representative, with a track record of achieving sales quotas (desired but not essential). Experience working in a target driven/ KPI work environment. Experience or researching contacts and organization mapping. Personal Characteristics Fast learner and a passion for succeeding. Self-motivated who thrives on seeing results. Ability to work independently and as a team. Self-motivated and enthusiasm to learn. Resilient under pressure. Diplomacy: able to display multi-faceted communication skills in a persuasive, but diplomatic way to ensure that outstanding results are achieved and the right deadlines and initiatives get prioritized. About Us PEI Group is a subscriber-focused business intelligence company. With our multi-talented global team of over 490 people, spread across EMEA, USA & Asia, our purpose is to inform and connect investment professionals across global, specialised markets. We identify specific high growth, high value investment sectors and themes where deep insight, strong market relationships and active capital flows are critical for success. PEI Group provides industry-leading journalism, data, and market insight to subscribing clients via a wide portfolio of specialist brands supported by our robust and scalable digital publishing, analytics, and database platform. We also track the firms and individuals who shape markets and bring client-communities together to enable knowledge sharing, profile building and relationship development through professional networks and events. Wherever our markets are active - in New York, Los Angeles, Tokyo, Sydney, Hong Kong, Singapore, London and elsewhere - PEI is hard at work examining crucial market forces and shifting investment themes, identifying active investors and their capital allocations, and scanning ahead for regulatory changes, new compliance requirements and other risk factors. PEI Group values diverse talent and welcomes applications from everyone - regardless of background. We are an equal opportunity employer and our inclusive culture at PEI is reflected in every stage of the recruitment journey. Please inform us at initial stages of the recruitment process if you require any reasonable adjustments and we can accommodate this. PEI Group supports flexible working arrangements, and we welcome career returners.
Role: -Scientific Customer Service & Sales AdvisorType: -Temporary (potential to go temp to perm)Location: -Flintshire- full time onsite Hourly Rate: -£13.45 per hourHours: -Monday- Friday (days)- 37 hours a weekRussell Taylor Group are looking for an enthusiastic and motivated individual to join our client's team in a customer-facing support role within a technical services environment. This is an excellent opportunity for someone early in their career who is keen to learn, develop new skills, and grow within a supportive and established team. An interest/experience in science would be advantageous, but not essential- however previous experience in a sales role is required.This role offers structured training, ongoing support, and clear opportunities for career development and progression within the wider organisationKey Responsibilities• Respond to customer enquiries via phone, email, and online meeting platforms, providing helpful and professional support• Assist with preparing and following up on quotations, ensuring customers receive clear and timely information• Support customers by explaining available options, with guidance and input from internal technical specialists when needed• Accurately log customer enquiries, activities, and opportunities in the CRM system (Dynamics 365), with full training provided• Review and assist with processing proforma invoices prior to issue• Work collaboratively with colleagues, following established processes while adapting to a busy working environment• Provide general administrative and ad hoc support to the team as requiredThe Person• Experience in sales/quotations- essential• An interest in science, laboratory services, or technical environments is highly desirable• A science degree, relevant studies, or experience in a technical or customer service setting would be an advantage, but not essential• Comfortable using Microsoft 365 or similar software, or willing to learn• A positive, reliable team player with good communication skills• Strong attention to detail and an eagerness to learn and develop professionally Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Russell Taylor will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us .
Apr 07, 2026
Seasonal
Role: -Scientific Customer Service & Sales AdvisorType: -Temporary (potential to go temp to perm)Location: -Flintshire- full time onsite Hourly Rate: -£13.45 per hourHours: -Monday- Friday (days)- 37 hours a weekRussell Taylor Group are looking for an enthusiastic and motivated individual to join our client's team in a customer-facing support role within a technical services environment. This is an excellent opportunity for someone early in their career who is keen to learn, develop new skills, and grow within a supportive and established team. An interest/experience in science would be advantageous, but not essential- however previous experience in a sales role is required.This role offers structured training, ongoing support, and clear opportunities for career development and progression within the wider organisationKey Responsibilities• Respond to customer enquiries via phone, email, and online meeting platforms, providing helpful and professional support• Assist with preparing and following up on quotations, ensuring customers receive clear and timely information• Support customers by explaining available options, with guidance and input from internal technical specialists when needed• Accurately log customer enquiries, activities, and opportunities in the CRM system (Dynamics 365), with full training provided• Review and assist with processing proforma invoices prior to issue• Work collaboratively with colleagues, following established processes while adapting to a busy working environment• Provide general administrative and ad hoc support to the team as requiredThe Person• Experience in sales/quotations- essential• An interest in science, laboratory services, or technical environments is highly desirable• A science degree, relevant studies, or experience in a technical or customer service setting would be an advantage, but not essential• Comfortable using Microsoft 365 or similar software, or willing to learn• A positive, reliable team player with good communication skills• Strong attention to detail and an eagerness to learn and develop professionally Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Russell Taylor will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us .
Hybrid: 3 days per week on-site Essex £35,000 to £45,000 Are you the kind of Developer who enjoys being the recognised expert for Dynamics 365? This is a rare opportunity to take full ownership of a well?established CRM and Field Service environment that sits at the heart of the organisation's operations. You will not be lost in a large team. This is a role where your input shapes real outcomes, your ideas are heard, and your technical ability directly influences how the business uses its most important system. The company has used Dynamics 365 for over a decade and heavily customises both CRM and Field Service to support engineering, sales, customer operations, training and service delivery. With the current CRM specialist moving on, they are looking for someone who can step in with confidence and help evolve the platform as part of a supportive, collaborative IT function. What You Will Be Doing Developing and enhancing Dynamics 365 Customising CRM and Field Service to support a wide range of operational processes Building workflows, plugins, integrations and automations Improving usability, speed and system behaviour Working on ongoing migration of processes from legacy systems into CRM Being the trusted CRM specialist Working directly with internal teams including engineering, sales and operations Translating business requirements into scalable Dynamics 365 solutions Advising the business on efficient use of CRM system functionality Supporting an actively used Field Service operation Used daily by more than 130 engineers for servicing, reactive work, parts ordering and training. The work you do will have a clear and visible impact on the wider organisation. Working responsibly within a regulated environment The role involves data considerations, automated email triggers and GDPR awareness, so a careful and methodical approach is important. Technical Skills Essential Strong experience with Microsoft Dynamics 365 (CRM and ideally Field Service) Good knowledge of CRM configuration, workflows and integrations Power Platform (Power Apps, Power Automate and Power BI) Desirable C# development including plugins and Dynamics SDK Azure Functions and Service Bus Experience building custom extensions within Dynamics 365 Working Pattern The preference is three days a week on-site. This is because close collaboration is valuable, especially during handover. However, if two days is strongly preferred by the right candidate, the hiring manager is open to discussing it. Why This Role Stands Out True ownership of a core business platform A supportive manager who values your expertise A steady pipeline of improvements and project work The chance to influence how Dynamics 365 is used across the whole company A genuinely friendly and collaborative environment If you want a role where your contribution matters and you like being the go?to person for Dynamics 365, this could be the perfect next step. Apply now or get in touch for a confidential conversation.
Apr 01, 2026
Full time
Hybrid: 3 days per week on-site Essex £35,000 to £45,000 Are you the kind of Developer who enjoys being the recognised expert for Dynamics 365? This is a rare opportunity to take full ownership of a well?established CRM and Field Service environment that sits at the heart of the organisation's operations. You will not be lost in a large team. This is a role where your input shapes real outcomes, your ideas are heard, and your technical ability directly influences how the business uses its most important system. The company has used Dynamics 365 for over a decade and heavily customises both CRM and Field Service to support engineering, sales, customer operations, training and service delivery. With the current CRM specialist moving on, they are looking for someone who can step in with confidence and help evolve the platform as part of a supportive, collaborative IT function. What You Will Be Doing Developing and enhancing Dynamics 365 Customising CRM and Field Service to support a wide range of operational processes Building workflows, plugins, integrations and automations Improving usability, speed and system behaviour Working on ongoing migration of processes from legacy systems into CRM Being the trusted CRM specialist Working directly with internal teams including engineering, sales and operations Translating business requirements into scalable Dynamics 365 solutions Advising the business on efficient use of CRM system functionality Supporting an actively used Field Service operation Used daily by more than 130 engineers for servicing, reactive work, parts ordering and training. The work you do will have a clear and visible impact on the wider organisation. Working responsibly within a regulated environment The role involves data considerations, automated email triggers and GDPR awareness, so a careful and methodical approach is important. Technical Skills Essential Strong experience with Microsoft Dynamics 365 (CRM and ideally Field Service) Good knowledge of CRM configuration, workflows and integrations Power Platform (Power Apps, Power Automate and Power BI) Desirable C# development including plugins and Dynamics SDK Azure Functions and Service Bus Experience building custom extensions within Dynamics 365 Working Pattern The preference is three days a week on-site. This is because close collaboration is valuable, especially during handover. However, if two days is strongly preferred by the right candidate, the hiring manager is open to discussing it. Why This Role Stands Out True ownership of a core business platform A supportive manager who values your expertise A steady pipeline of improvements and project work The chance to influence how Dynamics 365 is used across the whole company A genuinely friendly and collaborative environment If you want a role where your contribution matters and you like being the go?to person for Dynamics 365, this could be the perfect next step. Apply now or get in touch for a confidential conversation.
Dynamics 365 Customer Service Specialist -Contract Dynamics 365 Customer Service Specialist required to support our public sector client to work across Dynamics 365, Power Platform, and Microsoft 365 environments, supporting BAU operations as well as driving enhancements and integrations projects This is a hands-on role where you'll be configuring, customising, and optimising the CRM platform, click apply for full job details
Mar 27, 2026
Contractor
Dynamics 365 Customer Service Specialist -Contract Dynamics 365 Customer Service Specialist required to support our public sector client to work across Dynamics 365, Power Platform, and Microsoft 365 environments, supporting BAU operations as well as driving enhancements and integrations projects This is a hands-on role where you'll be configuring, customising, and optimising the CRM platform, click apply for full job details
