4 jobs found

CRM Manager We are looking for a CRM Manager to join the team in this full-time, fixed-term role. This is an exciting time to join the charity as we complete the final phase of our Microsoft Dynamics implementation and embed a new, organisation-wide CRM system that will transform how we engage with and support our community. This is a hybrid role for the charity which is based in Luton. Position: CRM Manager Location: Hybrid working to include a minimum of two days per week in the office in Luton Salary: £43,003 per annum Hours: Full Time (37.5 hours per week) Contract: Fixed term contract for 12 months Closing Date: Sunday 25th January 2026 at 23.59pm The Role As CRM Manager, you will lead the successful completion and optimisation of Microsoft Dynamics 365 across the organisation, ensuring it is fully embedded, well-governed and widely adopted. You will act as product owner for the CRM, overseeing configuration, integrations, upgrades, reporting and data governance, while supporting colleagues to use the system confidently and effectively. Your work will directly support fundraising, clinical and operational teams, helping to maximise supporter insight, improve engagement and enable better decision-making. You will: Complete the implementation and organisation-wide rollout of Microsoft Dynamics CRM and closure of legacy CRM. Own CRM configuration, workflows, integrations and ongoing development. Develop and enforce a CRM data governance framework, including data ownership, access controls and retention policies. Ensure compliance with UK GDPR and organisational data protection standards. Maintain audit trails, oversee data quality, and manage regular cleansing and validation activities. Design and deliver training and support for staff across the organisation. Co-design complex queries and produce reports and dashboards to support fundraising and strategic planning. Manage relationships with CRM suppliers and oversee CRM-related budgets and contracts. If you are passionate about using technology and data to make a meaningful difference and enjoy helping people embrace new systems and ways of working, we would love to hear from you. About You We are seeking an organised, proactive and collaborative CRM Manager who combines strong technical expertise with excellent communication skills. You will have: Degree-level education or equivalent professional experience. Proven experience managing a CRM system, ideally within a charity or similar organisation. Experience delivering system implementations and optimisations. Strong understanding of data governance, UK GDPR and regulatory compliance. Advanced skills in data analysis, reporting and complex query building. Experience developing workflows, configurations and system integrations. The ability to train and support colleagues with varying levels of technical confidence. Excellent organisational, problem-solving and stakeholder-management skills. Desirable: Hands-on experience with Microsoft Dynamics 365 Experience within the charity or healthcare sector. Experience using dashboarding tools such as Power BI. Project management experience. Knowledge of APIs and data integration tools. About the organisation This Hospice provides free specialist palliative and end of life care for people of all ages. We support adults in Bedfordshire, and children and their families in Bedfordshire, Hertfordshire and Milton Keynes at home, in the hospice, or wherever we are needed. As a teaching hospice, our exceptional people, training and facilities are helping local communities to live and die well. We are an equal opportunities and disability confident employer and welcomes applications from all sections of the community. The successful applicant will be required to undertake a basic Disclosure and Barring Service (DBS) check. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

CRM Manager We are looking for a CRM Manager to join the team in this full-time, fixed-term role. This is an exciting time to join the charity as we complete the final phase of our Microsoft Dynamics implementation and embed a new, organisation-wide CRM system that will transform how we engage with and support our community. This is a hybrid role for the charity which is based in Luton. Position: CRM Manager Location: Hybrid working to include a minimum of two days per week in the office in Luton Salary: £43,003 per annum Hours: Full Time (37.5 hours per week) Contract: Fixed term contract for 12 months Closing Date: Sunday 25th January 2026 at 23.59pm The Role As CRM Manager, you will lead the successful completion and optimisation of Microsoft Dynamics 365 across the organisation, ensuring it is fully embedded, well-governed and widely adopted. You will act as product owner for the CRM, overseeing configuration, integrations, upgrades, reporting and data governance, while supporting colleagues to use the system confidently and effectively. Your work will directly support fundraising, clinical and operational teams, helping to maximise supporter insight, improve engagement and enable better decision-making. You will: Complete the implementation and organisation-wide rollout of Microsoft Dynamics CRM and closure of legacy CRM. Own CRM configuration, workflows, integrations and ongoing development. Develop and enforce a CRM data governance framework, including data ownership, access controls and retention policies. Ensure compliance with UK GDPR and organisational data protection standards. Maintain audit trails, oversee data quality, and manage regular cleansing and validation activities. Design and deliver training and support for staff across the organisation. Co-design complex queries and produce reports and dashboards to support fundraising and strategic planning. Manage relationships with CRM suppliers and oversee CRM-related budgets and contracts. If you are passionate about using technology and data to make a meaningful difference and enjoy helping people embrace new systems and ways of working, we would love to hear from you. About You We are seeking an organised, proactive and collaborative CRM Manager who combines strong technical expertise with excellent communication skills. You will have: Degree-level education or equivalent professional experience. Proven experience managing a CRM system, ideally within a charity or similar organisation. Experience delivering system implementations and optimisations. Strong understanding of data governance, UK GDPR and regulatory compliance. Advanced skills in data analysis, reporting and complex query building. Experience developing workflows, configurations and system integrations. The ability to train and support colleagues with varying levels of technical confidence. Excellent organisational, problem-solving and stakeholder-management skills. Desirable: Hands-on experience with Microsoft Dynamics 365 Experience within the charity or healthcare sector. Experience using dashboarding tools such as Power BI. Project management experience. Knowledge of APIs and data integration tools. About the organisation This Hospice provides free specialist palliative and end of life care for people of all ages. We support adults in Bedfordshire, and children and their families in Bedfordshire, Hertfordshire and Milton Keynes at home, in the hospice, or wherever we are needed. As a teaching hospice, our exceptional people, training and facilities are helping local communities to live and die well. We are an equal opportunities and disability confident employer and welcomes applications from all sections of the community. The successful applicant will be required to undertake a basic Disclosure and Barring Service (DBS) check. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Principal Recruitment Consultant - Dynamics (Market Lead) LHi Group (Lawrence Harvey) Location: Liverpool Street, London Brand: Lawrence Harvey - Technology Salary: £40,000 - £60,000 base + up to 35% commission + collaboration / half-year bonuses + equity The Opportunity Build and own ourDynamics (D365) /MS Dynamics permanent recruitment offering, leveraging your market expertise and existing network within a contract offering. Work in partnership withhigh-performing peers across various other ERP platforms within one of the strongest-performing technology teams in London. Take full ownership of the Dynamics landscape, collaborating closely with our contract counterparts, who are passing up perm business! Capitalise on an already-established and highly successful contract foundation, while scaling the permanent offering in line with client demand. About LHi Group & Lawrence Harvey LHi Group is a Great Place to Work-accredited, people-first recruitment business made up of four specialist, non-competing brands across the UK, Europe, and North America. We our employee owned, shaping the future of this award winning business, for the betterment of those within it. With 3 core pillars of focus being our Customers, Building our Brands & People and Leadership Development, this is underpinning our transition to a Talent Solutions Business. Providinga range of solutions from SOW, Consulting, Advisory, Project Solutions and Embedded as services, we have moved away from the traditional agency model. Lawrence Harvey, our flagship brand founded in London in 2001, operates globally and specialises in Change & Transformation, Dynamics, Salesforce, and Insurance Technology, with a market-leading contract business and growing permanent capability across emerging tech markets. Our London HQ is based in a modern, vibrant Liverpool Street office, surrounded by top restaurants, bars, shops, and fitness studios - with exceptional transport links and home to globally recognised, high-performing leadership. The Role - Principal Recruitment Consultant (Dynamics - Perm) We're looking for a Senior or Principal Consultant to join our Dynamics (Perm) team. You'll partner closely with our Senior Associate Director aka ll time global top billerbuilding a high-performing desk that complements our market-leading contract capability. Mirroring the success of the interim team, there is a clear appetite and pathway to grow a team around you, with a strong client base with exisiting terms. Team Highlights Arguably the strongest internal contract market over the last 6-7 years. Current contract run-rate of £30-40k per week. Established Nordics specialism, Partnering with some of the largest transformation programmes across Europe. Successfully expanded into the US in the past 12 months, creating further cross-border opportunity and long-term growth. Key Responsibilities Client Engagement: Lead job briefings and advise clients on Dynamics skill sets, project needs, and market trends. Business Development: Open and grow new accounts within the Dynamics ecosystem, collaborating with our contract and transformation teams. Delivery & Closing: Own the full recruitment lifecycle, managing senior-level permanent roles end to end. Team Development: Support and mentor junior consultants as the desk and team scale. Who We're Looking For Proven experience in Dynamics / Microsoft recruitment, ideally 4+ years within Technology. Strong understanding of the Dynamics ecosystem (D365, CRM, ERP, functional & technical profiles). Confident opening doors and building relationships with senior stakeholders. Commercially driven, entrepreneurial, and comfortable owning and scaling a market. Aligned with our 'Good Human' ethos - collaborative, humble, and team-first. Why Join Us? £40,000 - £60,000 base + up to 35% commission + collaboration & half-year bonuses Equity: £225k+ EOT allocation after 12 months Private Healthcare, Pension Contribution & EAP Generous Annual Leave + Mental Health Days + Volunteer Day + Birthday Off Clear career pathways: Future Leader, Directorship & Training Programmes Incentives: Lunch Clubs, International Trips, Millionaire & Centurion Club Relocation opportunities: EU & US after 18 months Inclusive culture with 8 activeDE&I employee communities Next Steps If you're ambitious - ready to own and build a market.Motivated - by working alongside top performers. And mission-driven - focused on delivering a high-quality, consultative service. Apply directly or reach out to the Talent Team for a confidential conversation.

Position: Senior Business Intelligence Analyst - Engagement Type: Full-time (35 hours a week), permanent Location: Office-based in London, with flexibility to work remotely Salary: £35,825 per annum plus excellent benefits Salary Band and Job Family: Band 2, Profession/Technical you'll start at an entry point salary of £35,825 per annum, increasing to £38,065 after 6 months service and satisfactory performance and to £40,304 after a further 6 months. About the Employer This charity makes sure people living with MS are at the centre of everything they do. And it's this commitment that unites them across the UK. Their strategy is based on what people affected by MS have told the charity is important to them. It gives them a clear and determined focus. Their work is based on the hopes and aspirations of the MS community. Together they campaign at all levels, fund ground-breaking research and provide award winning support and information. This charity's people are their greatest asset and the key to their success. They offer a vibrant, progressive working environment where you'll be able to make a difference. About this job This year, the charity has embarked on a bold, strategic initiative to enhance their data capabilities. They are aiming to improve their data use, integration and analytics to increase engagement, maximise impact and drive forward their strategic goals. With a key focus on effective and efficient operations, collaboration and continuous improvement in their Technology, Strategy and Business Intelligence teams. To achieve this ambition, the organisation has developed a new technology infrastructure which they are calling "Sage". They are implementing new technology infrastructure this year (such as a new CRM system and suite of data tools - Microsoft Dynamics). You will be responsible for delivering advanced, accurate, and timely data segments and selections, and supporting data analysis for the charity's marketing, engagement, and fundraising initiatives. This role ensures that data-driven insights are readily available to inform decisions and enhance supporter engagement efforts. You will be supporting continuous improvement of data processes and collaborates with various teams to achieve the charity's strategy, providing mentorship and guidance and fostering a culture of data excellence. Closing date for applications : 9am - Friday 23 January 2026 How to apply: Please click 'Apply' and follow the job board process. You will receive an email from CHM Recruit containing further information on how to apply for the role. Please note that although you may be asked by the job board to upload a CV, you are not applying at this stage. Equal Opportunities This employer particularly welcome applications from people with disabilities and or from ethnic minority backgrounds. Disability Confident Employer Our client is a Disability Confident Employer and they're committed to promoting equality and diversity. You can ask for reasonable adjustments as part of both their recruitment and new starter on-boarding processes. If you need any help or adjustments to apply for this role, please contact them to discuss. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format. More about their employee benefits: They have a wide range of employee benefits including (but not limited to): Encouraging work life balance 39 days paid annual leave (including bank holidays), pro-rata for part-time More annual leave entitlement, based on length of employment Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and them) Flexible working options Caring for you and your family Generous sick pay entitlement More sick pay entitlement, based on length of employment Opportunity to buy and sell annual leave in each calendar year Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis Enhanced leave for new parents Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year) 10 days paid disability leave a year, pro-rata for part-time 10 days paid carers' leave a year, pro-rata for part-time Cycle to work scheme Death in service scheme New family-friendly benefits, including paid leave: in the event of miscarriage or still birth to support fertility treatments for antenatal appointments for both parents Thinking about your finances Enhanced salary sacrifice pension scheme Discounted season ticket loan and interest-free emergency loans Give as you earn to support other charities of your choice before tax New employee portal including lifestyle savings vouchers and personal wellbeing Enriching your life at work Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager Yearly internal apprenticeship opportunities New, modern offices that embrace working together both in-person and remotely Various opportunities to influence how this organisation internally operates (including surveys, and focus and committee groups) Active and supportive internal employee networking groups for collaboration and peer support 2 days paid leave a year for volunteering for the charity's activities during normal working hours (such as fundraising events, or campaigning in the local community) 2 days paid leave a year for volunteering with other charities during normal working hours Safeguarding This employer is committed to safeguarding and promoting the welfare of everyone who uses their services and they come into contact with. This is regardless of: Gender, race, disability, sexual orientation, religion or belief, pregnancy, gender reassignment. They recognise their particular responsibility to make sure vulnerable adults and children are protected. They have measures in place to protect everyone they come into contact with from abuse and maltreatment of all kinds. Your right to work in the UK You must have the right to work in the UK to work in paid employment with this organisation. You'll need to share documents showing you're eligible to work in the UK if they offer you employment. You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. They currently don't have a Sponsor Licence agreement with the Home Office and aren't able to support you with your visa applications. No agencies please.