Application Support Engineer We are seeking a highly organised and detail-oriented Application Support Engineer to join our team. This role focuses on providing expert-level support across Microsoft 365 services-particularly Entra ID, SharePoint, and PowerShell scripting. The ideal candidate will combine technical support capabilities with strong client-facing communication, showing initiative in solving problems and managing processes from start to finish. Key Responsibilities 1. Customer Onboarding & Implementation Support initial setup of client environments, including user accounts and site configurations. Troubleshoot onboarding issues (e.g. Entra ID permissions, SharePoint configurations). Act as liaison between clients and development teams to escalate and resolve issues. Advise on Microsoft 365 tenancy best practices. Assist with data import into SharePoint, resolving any issues that arise. Execute PowerShell scripts for bulk changes across customer environments. 2. Technical Support & Automation Serve as an internal escalation point for 1st Line Support queries. Collaborate with the Support team on resolving complex Microsoft 365-related issues. Automate routine or repetitive tasks to improve operational efficiency. 3. Documentation & Knowledge Management Maintain internal knowledge bases and troubleshooting documentation. Ensure accurate recording of client tenancy configurations and technical notes. Key Requirements Strong client service orientation and attention to detail. Ability to work independently and as part of a collaborative team. Proven ability to perform under pressure in a fast-paced environment. Self-starter with a proactive, hands-on approach to tasks. Experience managing multiple concurrent projects to tight deadlines. Excellent written and verbal communication skills. Confident in leading meetings and presenting solutions to clients. Solid analytical and troubleshooting skills. Essential Experience Microsoft SharePoint - Advanced understanding of site configurations and permission management. Microsoft Entra ID - Experience with identity and access management and tenant setup. PowerShell - Proficient in scripting and task automation. Desirable Knowledge Microsoft Exchange Online Microsoft Purview Microsoft Teams Microsoft Copilot Benefits 25 days annual leave + public holidays + your birthday off Professional development opportunities Private medical insurance Dental insurance Life assurance 3 days office based - Manchester City Centre Office Interested? Please Click Apply Now! Application Support Engineer - Manchester - Microsoft 365 services-particularly Entra ID, SharePoint, and PowerShell scripting.
Aug 25, 2026
Full time
Application Support Engineer We are seeking a highly organised and detail-oriented Application Support Engineer to join our team. This role focuses on providing expert-level support across Microsoft 365 services-particularly Entra ID, SharePoint, and PowerShell scripting. The ideal candidate will combine technical support capabilities with strong client-facing communication, showing initiative in solving problems and managing processes from start to finish. Key Responsibilities 1. Customer Onboarding & Implementation Support initial setup of client environments, including user accounts and site configurations. Troubleshoot onboarding issues (e.g. Entra ID permissions, SharePoint configurations). Act as liaison between clients and development teams to escalate and resolve issues. Advise on Microsoft 365 tenancy best practices. Assist with data import into SharePoint, resolving any issues that arise. Execute PowerShell scripts for bulk changes across customer environments. 2. Technical Support & Automation Serve as an internal escalation point for 1st Line Support queries. Collaborate with the Support team on resolving complex Microsoft 365-related issues. Automate routine or repetitive tasks to improve operational efficiency. 3. Documentation & Knowledge Management Maintain internal knowledge bases and troubleshooting documentation. Ensure accurate recording of client tenancy configurations and technical notes. Key Requirements Strong client service orientation and attention to detail. Ability to work independently and as part of a collaborative team. Proven ability to perform under pressure in a fast-paced environment. Self-starter with a proactive, hands-on approach to tasks. Experience managing multiple concurrent projects to tight deadlines. Excellent written and verbal communication skills. Confident in leading meetings and presenting solutions to clients. Solid analytical and troubleshooting skills. Essential Experience Microsoft SharePoint - Advanced understanding of site configurations and permission management. Microsoft Entra ID - Experience with identity and access management and tenant setup. PowerShell - Proficient in scripting and task automation. Desirable Knowledge Microsoft Exchange Online Microsoft Purview Microsoft Teams Microsoft Copilot Benefits 25 days annual leave + public holidays + your birthday off Professional development opportunities Private medical insurance Dental insurance Life assurance 3 days office based - Manchester City Centre Office Interested? Please Click Apply Now! Application Support Engineer - Manchester - Microsoft 365 services-particularly Entra ID, SharePoint, and PowerShell scripting.
Red Sky Personnel Ltd
London Colney, Hertfordshire
Role: Data Technician Location: St Albans The Opportunity An established UK civil engineering and infrastructure specialist is seeking a Data Technician to support project and delivery teams by integrating, developing and enhancing tools, systems and processes. The role will improve the management of safety, health, environmental, quality (HSEQ) and commercial data, while driving efficiency, continuous improvement and innovation across the region. Working with internal teams and external specialists, you will help strengthen coding, data management and operational processes, enabling better data-led decision making, legislative compliance and measurable improvements in operational and commercial performance, carbon reduction and strategic planning. Key Responsibilities • Design and implement tools to streamline HSEQ data capture, analysis and reporting. • Automate data-heavy processes to reduce administrative workload and improve efficiency. • Develop balanced scorecards and Power BI dashboards providing live, integrated views of business performance, including inspections, waste management, interventions and audit data. • Support and monitor the deployment of new digital platforms, ensuring effective integration with existing systems. • Oversee quarterly verification of carbon data required for external audits and carbon-reduction reporting. • Implement systems for plant idling data capture and telematics, integrating information into unified business dashboards. • Design controlled tests to assess the impact of social value initiatives, including community messaging and public sentiment. • Use data insights to enhance social value activity and support stronger public relations outcomes. • Compare tender assumptions and outputs against actual project performance to identify profitability drivers and opportunities to improve future tenders. • Model future work programmes and analyse historic project performance to support operational planning and identify potential gaps. • Develop automated reports and trackers covering retention, debt, WIP and cash position, providing timely performance information and action reminders to commercial teams. • Create efficiency models from solution reviews, test them through delivery and present findings through Power BI reporting. • Compile data and site information from operational reporting into monthly client reports for discipline leads. • Support the comprehensive capture of Research & Development activity to maximise eligible innovation-related tax opportunities. • Help establish structured testing regimes to assess cause and effect, effort versus reward and the effectiveness of different techniques. About You Essential • Experience using data management and reporting tools to collect, analyse and present information effectively. • Good working knowledge of Microsoft 365 applications, including Word, Excel, OneNote, Planner, OneDrive, Teams, SharePoint, Power Apps, Power BI and Power Automate. • Ability to develop and maintain basic automated workflows and integrate data across Microsoft 365 platforms. • Understanding of SharePoint Lists, data storage and information-sharing best practice. • Good knowledge of Excel functions, formulas, pivot tables and reporting techniques. • Basic PowerShell skills to support administration and automation activities. • Understanding of data privacy, security and governance principles. • Strong troubleshooting and problem-solving skills, with the ability to resolve system and data-related issues. • Strong communication and collaboration skills, with the ability to build effective working relationships at all levels. Desirable • Recognised certification in one or more of the following: Power Apps, Power Automate, Power BI, SharePoint, Python or SQL. • Knowledge and understanding of Python. • Experience within civil engineering, infrastructure, construction, utilities or another project-led environment. What s on Offer • Competitive salary. • Company pension and life assurance. • Private medical cover. • 25 days annual leave plus 8 public bank holidays and additional loyalty days. • 8 hours of volunteering leave. • Employee Assistance Programme supporting mental, physical and financial wellbeing. • Flexible benefits via salary sacrifice. • Company car, green car scheme, car allowance or van depending on position. • Leadership and management training and coaching. • Regular line-management engagement and appraisal to support career progression. • Internal and externally delivered training and development. • Continuous service awards. • Long-term career opportunities within a well-established infrastructure business with secured project and framework work.
Aug 25, 2026
Full time
Role: Data Technician Location: St Albans The Opportunity An established UK civil engineering and infrastructure specialist is seeking a Data Technician to support project and delivery teams by integrating, developing and enhancing tools, systems and processes. The role will improve the management of safety, health, environmental, quality (HSEQ) and commercial data, while driving efficiency, continuous improvement and innovation across the region. Working with internal teams and external specialists, you will help strengthen coding, data management and operational processes, enabling better data-led decision making, legislative compliance and measurable improvements in operational and commercial performance, carbon reduction and strategic planning. Key Responsibilities • Design and implement tools to streamline HSEQ data capture, analysis and reporting. • Automate data-heavy processes to reduce administrative workload and improve efficiency. • Develop balanced scorecards and Power BI dashboards providing live, integrated views of business performance, including inspections, waste management, interventions and audit data. • Support and monitor the deployment of new digital platforms, ensuring effective integration with existing systems. • Oversee quarterly verification of carbon data required for external audits and carbon-reduction reporting. • Implement systems for plant idling data capture and telematics, integrating information into unified business dashboards. • Design controlled tests to assess the impact of social value initiatives, including community messaging and public sentiment. • Use data insights to enhance social value activity and support stronger public relations outcomes. • Compare tender assumptions and outputs against actual project performance to identify profitability drivers and opportunities to improve future tenders. • Model future work programmes and analyse historic project performance to support operational planning and identify potential gaps. • Develop automated reports and trackers covering retention, debt, WIP and cash position, providing timely performance information and action reminders to commercial teams. • Create efficiency models from solution reviews, test them through delivery and present findings through Power BI reporting. • Compile data and site information from operational reporting into monthly client reports for discipline leads. • Support the comprehensive capture of Research & Development activity to maximise eligible innovation-related tax opportunities. • Help establish structured testing regimes to assess cause and effect, effort versus reward and the effectiveness of different techniques. About You Essential • Experience using data management and reporting tools to collect, analyse and present information effectively. • Good working knowledge of Microsoft 365 applications, including Word, Excel, OneNote, Planner, OneDrive, Teams, SharePoint, Power Apps, Power BI and Power Automate. • Ability to develop and maintain basic automated workflows and integrate data across Microsoft 365 platforms. • Understanding of SharePoint Lists, data storage and information-sharing best practice. • Good knowledge of Excel functions, formulas, pivot tables and reporting techniques. • Basic PowerShell skills to support administration and automation activities. • Understanding of data privacy, security and governance principles. • Strong troubleshooting and problem-solving skills, with the ability to resolve system and data-related issues. • Strong communication and collaboration skills, with the ability to build effective working relationships at all levels. Desirable • Recognised certification in one or more of the following: Power Apps, Power Automate, Power BI, SharePoint, Python or SQL. • Knowledge and understanding of Python. • Experience within civil engineering, infrastructure, construction, utilities or another project-led environment. What s on Offer • Competitive salary. • Company pension and life assurance. • Private medical cover. • 25 days annual leave plus 8 public bank holidays and additional loyalty days. • 8 hours of volunteering leave. • Employee Assistance Programme supporting mental, physical and financial wellbeing. • Flexible benefits via salary sacrifice. • Company car, green car scheme, car allowance or van depending on position. • Leadership and management training and coaching. • Regular line-management engagement and appraisal to support career progression. • Internal and externally delivered training and development. • Continuous service awards. • Long-term career opportunities within a well-established infrastructure business with secured project and framework work.
Software Developer (C# / .NET) London-based Hybrid Up to £75k + benefits Tech stack: C#, .Net, Azure, APIs, Azure, JavaScript, 365, SQL I'm currently hiring on behalf of a client in the PR space for a Software Developer with strong experience in C# and .NET to join a small, collaborative technology team. This is a hands-on role suited to a software developer who enjoys being a doer, can work independently, and is comfortable taking ownership across backend development and internal business applications. What we're looking for: Strong C# / .NET development experience Experience working with SQL / databases Experience withAPI integrations Exposure to Azure or AWS Experience with JavaScript / frontend technologies is a plus Experience with business applications such as SharePoint or Microsoft 365 Exposure to Microsoft Dynamics and/or Power BI is desirable Comfortable working in a small team and taking ownership of your work Strong problem-solving skills and a practical, hands-on approach This is a great opportunity for a software developer with solid C#, .Net skills, who wants to work in a small team with plenty of autonomy.
Aug 24, 2026
Full time
Software Developer (C# / .NET) London-based Hybrid Up to £75k + benefits Tech stack: C#, .Net, Azure, APIs, Azure, JavaScript, 365, SQL I'm currently hiring on behalf of a client in the PR space for a Software Developer with strong experience in C# and .NET to join a small, collaborative technology team. This is a hands-on role suited to a software developer who enjoys being a doer, can work independently, and is comfortable taking ownership across backend development and internal business applications. What we're looking for: Strong C# / .NET development experience Experience working with SQL / databases Experience withAPI integrations Exposure to Azure or AWS Experience with JavaScript / frontend technologies is a plus Experience with business applications such as SharePoint or Microsoft 365 Exposure to Microsoft Dynamics and/or Power BI is desirable Comfortable working in a small team and taking ownership of your work Strong problem-solving skills and a practical, hands-on approach This is a great opportunity for a software developer with solid C#, .Net skills, who wants to work in a small team with plenty of autonomy.
3rd Line Service Desk Technician - MSP West Sussex Office Based Full Time Please note: This is a fully office-based position. Candidates must have a minimum of 5 years' recent experience working within an MSP environment. 3rd Line Service Desk Technician Role I am recruiting for an experienced 3rd Line Service Desk Technician to join a busy and fast-paced Managed Service Provider (MSP). Reporting to the Service Desk Manager, you will provide advanced technical support and act as the final escalation point for complex incidents and service requests across a varied client base. This is a hands-on technical role combining 3rd Line escalation support, infrastructure troubleshooting, Microsoft 365/Azure, networking, customer interaction and project delivery. You will also play an important role in supporting and mentoring 1st and 2nd Line engineers, sharing technical knowledge and helping to maintain high standards across the Service Desk. 3rd Line Service Desk Technician Key Responsibilities Act as the primary 3rd Line escalation point for complex issues passed up from 1st and 2nd Line engineers Investigate, diagnose and resolve advanced incidents across infrastructure, networking, cloud and on-premise environments Support Microsoft 365 and Azure environments alongside traditional on-premise infrastructure Take full ownership of major and high-priority incidents through to successful resolution Troubleshoot recurring technical problems and carry out root cause analysis to identify long-term solutions Mentor and provide technical guidance to 1st and 2nd Line engineers Work closely with the Service Desk Manager to improve processes, efficiency and overall service delivery Communicate directly with customers, providing clear technical explanations, progress updates and resolutions Liaise with third-party vendors and technology partners where required Maintain accurate and up-to-date technical documentation Attend customer sites when required for troubleshooting, technical changes and implementations Assist with the delivery of technical projects Participate in an on-call rota providing out-of-hours support 3rd Line Service Desk Technician Technical Environment You will work across a broad range of technologies, including: Microsoft Windows Desktop Windows Server and on-premise infrastructure Microsoft 365 - Exchange Online, SharePoint and Teams Microsoft Azure - IaaS, Identity and Virtual Machines Active Directory and Group Policy DNS and DHCP Networking, VPNs, VLANs and Wi-Fi DrayTek, WatchGuard and UniFi Hyper-V virtualisation Backup and disaster recovery solutions Endpoint security solutions General MSP monitoring, management and support tools macOS - limited support 3rd Line Service Desk Technician Essential Skills & Experience To be considered for this position, you must have: Minimum 5 years' recent experience working within an MSP environment Strong 3rd Line technical support and troubleshooting experience Proven experience handling complex technical escalations Strong root cause analysis and problem-solving skills Experience supporting both cloud and on-premise infrastructure Strong working knowledge of Microsoft 365 and Azure Good knowledge of Windows Server, Active Directory and Group Policy Solid networking knowledge covering firewalls, VPNs, VLANs, DNS, DHCP and Wi-Fi Ability to independently manage complex incidents from initial escalation through to resolution Excellent communication skills with both technical and non-technical customers Experience mentoring, coaching or providing technical support to junior engineers Ability to work effectively within a fast-paced MSP/service desk environment 3rd Line Service Desk Technician Desirable Certifications Relevant certifications would be advantageous, although equivalent hands-on commercial experience will also be considered: Microsoft 365 Certified: Endpoint Administrator Associate Microsoft Certified: Azure Administrator Associate Microsoft Certified: Identity and Access Administrator Associate Microsoft Certified: Security Operations Analyst Associate WatchGuard Network Security Essentials (Firebox) About You You will be an experienced MSP engineer who enjoys solving challenging technical problems and taking ownership of complex issues. You should be comfortable operating as a senior technical escalation point while still being customer-focused and willing to support less experienced members of the team. Important: This position is office based, and applicants must have at least 5 years of recent MSP experience. Applications without the required MSP background will not be considered. Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Aug 24, 2026
Full time
3rd Line Service Desk Technician - MSP West Sussex Office Based Full Time Please note: This is a fully office-based position. Candidates must have a minimum of 5 years' recent experience working within an MSP environment. 3rd Line Service Desk Technician Role I am recruiting for an experienced 3rd Line Service Desk Technician to join a busy and fast-paced Managed Service Provider (MSP). Reporting to the Service Desk Manager, you will provide advanced technical support and act as the final escalation point for complex incidents and service requests across a varied client base. This is a hands-on technical role combining 3rd Line escalation support, infrastructure troubleshooting, Microsoft 365/Azure, networking, customer interaction and project delivery. You will also play an important role in supporting and mentoring 1st and 2nd Line engineers, sharing technical knowledge and helping to maintain high standards across the Service Desk. 3rd Line Service Desk Technician Key Responsibilities Act as the primary 3rd Line escalation point for complex issues passed up from 1st and 2nd Line engineers Investigate, diagnose and resolve advanced incidents across infrastructure, networking, cloud and on-premise environments Support Microsoft 365 and Azure environments alongside traditional on-premise infrastructure Take full ownership of major and high-priority incidents through to successful resolution Troubleshoot recurring technical problems and carry out root cause analysis to identify long-term solutions Mentor and provide technical guidance to 1st and 2nd Line engineers Work closely with the Service Desk Manager to improve processes, efficiency and overall service delivery Communicate directly with customers, providing clear technical explanations, progress updates and resolutions Liaise with third-party vendors and technology partners where required Maintain accurate and up-to-date technical documentation Attend customer sites when required for troubleshooting, technical changes and implementations Assist with the delivery of technical projects Participate in an on-call rota providing out-of-hours support 3rd Line Service Desk Technician Technical Environment You will work across a broad range of technologies, including: Microsoft Windows Desktop Windows Server and on-premise infrastructure Microsoft 365 - Exchange Online, SharePoint and Teams Microsoft Azure - IaaS, Identity and Virtual Machines Active Directory and Group Policy DNS and DHCP Networking, VPNs, VLANs and Wi-Fi DrayTek, WatchGuard and UniFi Hyper-V virtualisation Backup and disaster recovery solutions Endpoint security solutions General MSP monitoring, management and support tools macOS - limited support 3rd Line Service Desk Technician Essential Skills & Experience To be considered for this position, you must have: Minimum 5 years' recent experience working within an MSP environment Strong 3rd Line technical support and troubleshooting experience Proven experience handling complex technical escalations Strong root cause analysis and problem-solving skills Experience supporting both cloud and on-premise infrastructure Strong working knowledge of Microsoft 365 and Azure Good knowledge of Windows Server, Active Directory and Group Policy Solid networking knowledge covering firewalls, VPNs, VLANs, DNS, DHCP and Wi-Fi Ability to independently manage complex incidents from initial escalation through to resolution Excellent communication skills with both technical and non-technical customers Experience mentoring, coaching or providing technical support to junior engineers Ability to work effectively within a fast-paced MSP/service desk environment 3rd Line Service Desk Technician Desirable Certifications Relevant certifications would be advantageous, although equivalent hands-on commercial experience will also be considered: Microsoft 365 Certified: Endpoint Administrator Associate Microsoft Certified: Azure Administrator Associate Microsoft Certified: Identity and Access Administrator Associate Microsoft Certified: Security Operations Analyst Associate WatchGuard Network Security Essentials (Firebox) About You You will be an experienced MSP engineer who enjoys solving challenging technical problems and taking ownership of complex issues. You should be comfortable operating as a senior technical escalation point while still being customer-focused and willing to support less experienced members of the team. Important: This position is office based, and applicants must have at least 5 years of recent MSP experience. Applications without the required MSP background will not be considered. Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Proposals Co-ordinator (Nuclear)- Leatherhead (hybrid working) Leatherhead, Surrey Proposals Co-ordinator (Nuclear) Leatherhead Hybrid working - 3 days in the office, 2 days remotely. Please advise hourly Ltd company Outside IR35 - Subject to QDOS assessment Start Date - ASAP Project - Nuclear Duration - 3 - 6 months Job description : - In the civil nuclear sector, KBR primarily delivers programme management, engineering, project delivery, systems integration, technical consultancy, and decommissioning support. Our work spans the full nuclear lifecycle, from new build projects through operations, waste management and decommissioning. Our Leatherhead office is seeking an experienced Proposals Coordinator to support the growth of our Civil Nuclear business unit. The Proposals Coordinator reports to the Proposal Manager (Nuclear) and forms part of the pursuit team that works closely with sales (business development) and operations (project manager) in ensuring we offer creative, client-focused and winning proposals Roles & Responsibilities Support the proposal team throughout the bid lifecycle, from receipt of the Invitation to Tender (ITT) through to final submission. Coordinate the preparation, review and submission of bids, PQQs, SQs, framework responses and capability statements for UK nuclear and government opportunities. Prepare proposal templates and formatting to ensure compliance with client requirements and corporate branding. Manage document production activities including formatting, proofreading, version control and quality assurance of proposal documents. Track reviewer comments and coordinate the incorporation of feedback during proposal development Prepare and maintain bid documentation in accordance with corporate branding, client requirements and nuclear-sector quality standards. Maintain proposal schedules, action trackers, tender clarification logs and submission plans to ensure deadlines are achieved Arrange and support proposal kick-off meetings, reviews, workshops, and lessons learned sessions Support registrations and submissions through client procurement and e-sourcing portals, including Ariba, Jaggaer, Achilles, GCA and other nuclear-industry and government procurement systems. Assist with bid compliance reviews to ensure responses fully address tender requirements, evaluation criteria and mandatory submission requirements. Coordinate inputs from technical, commercial, legal, quality, HSE and supply chain stakeholders from inside the organisation and partners / 3rd parties Maintain and develop the proposal knowledge library, including nuclear project references, case studies, CVs, organisational charts and standard company information. Support lessons learned activities and continuous improvement initiatives across the proposals function. Assist with opportunity tracking, pipeline reporting, and bid governance activities Ensure all bid activities are undertaken with a strong focus on quality, governance, security and confidentiality. Experience and Competencies: Nuclear and Government Bids Relevant: Familiarity with nuclear industry and government procurement processes, terminology, and bid requirement framework, particularly in UK. Understanding of nuclear cybersecurity culture principles and the importance of quality, traceability and compliance. Experience of working with partners and 3rd parties in a regulated engineering, energy, defence or infrastructure environment. Previous experience supporting bids for UK nuclear clients such as Sizewell C, Sellafield Ltd, Nuclear Restoration Services, EDF, Rolls-Royce SMR or related organisations would be advantageous. General: Effectively prioritises workload and manages multiple competing deadlines. Maintains attention to detail while working in a fast-paced environment. Demonstrates strong time management and coordination skills. Builds productive working relationships across multi-disciplinary teams. Communicates clearly and professionally with stakeholders at all levels. Confidently coordinates meetings, workshops, and review activities. Maintains high standards of accuracy and document quality. Follows established processes and governance requirements. Ensures proposal submissions meet client instructions and compliance requirements. Proactively identifies issues and works collaboratively to resolve them. Demonstrates a positive, flexible, and solutions-focused approach. Willingly takes ownership of tasks and follows them through to completion. Proficient in Microsoft Office 365 applications. Experience using SharePoint and document collaboration tools. Comfortable working with databases, trackers, and reporting tools. Requirements Essential - UK national, solo nationality At least 5 years' experience in bid management, preferably in the nuclear and government sector Minimum requirement of three days in the office with flexibility to do extended hours to meet bid submission deadlines. Advanced Microsoft Word skills, strong written English and attention to detail are essential for this role.
Aug 24, 2026
Full time
Proposals Co-ordinator (Nuclear)- Leatherhead (hybrid working) Leatherhead, Surrey Proposals Co-ordinator (Nuclear) Leatherhead Hybrid working - 3 days in the office, 2 days remotely. Please advise hourly Ltd company Outside IR35 - Subject to QDOS assessment Start Date - ASAP Project - Nuclear Duration - 3 - 6 months Job description : - In the civil nuclear sector, KBR primarily delivers programme management, engineering, project delivery, systems integration, technical consultancy, and decommissioning support. Our work spans the full nuclear lifecycle, from new build projects through operations, waste management and decommissioning. Our Leatherhead office is seeking an experienced Proposals Coordinator to support the growth of our Civil Nuclear business unit. The Proposals Coordinator reports to the Proposal Manager (Nuclear) and forms part of the pursuit team that works closely with sales (business development) and operations (project manager) in ensuring we offer creative, client-focused and winning proposals Roles & Responsibilities Support the proposal team throughout the bid lifecycle, from receipt of the Invitation to Tender (ITT) through to final submission. Coordinate the preparation, review and submission of bids, PQQs, SQs, framework responses and capability statements for UK nuclear and government opportunities. Prepare proposal templates and formatting to ensure compliance with client requirements and corporate branding. Manage document production activities including formatting, proofreading, version control and quality assurance of proposal documents. Track reviewer comments and coordinate the incorporation of feedback during proposal development Prepare and maintain bid documentation in accordance with corporate branding, client requirements and nuclear-sector quality standards. Maintain proposal schedules, action trackers, tender clarification logs and submission plans to ensure deadlines are achieved Arrange and support proposal kick-off meetings, reviews, workshops, and lessons learned sessions Support registrations and submissions through client procurement and e-sourcing portals, including Ariba, Jaggaer, Achilles, GCA and other nuclear-industry and government procurement systems. Assist with bid compliance reviews to ensure responses fully address tender requirements, evaluation criteria and mandatory submission requirements. Coordinate inputs from technical, commercial, legal, quality, HSE and supply chain stakeholders from inside the organisation and partners / 3rd parties Maintain and develop the proposal knowledge library, including nuclear project references, case studies, CVs, organisational charts and standard company information. Support lessons learned activities and continuous improvement initiatives across the proposals function. Assist with opportunity tracking, pipeline reporting, and bid governance activities Ensure all bid activities are undertaken with a strong focus on quality, governance, security and confidentiality. Experience and Competencies: Nuclear and Government Bids Relevant: Familiarity with nuclear industry and government procurement processes, terminology, and bid requirement framework, particularly in UK. Understanding of nuclear cybersecurity culture principles and the importance of quality, traceability and compliance. Experience of working with partners and 3rd parties in a regulated engineering, energy, defence or infrastructure environment. Previous experience supporting bids for UK nuclear clients such as Sizewell C, Sellafield Ltd, Nuclear Restoration Services, EDF, Rolls-Royce SMR or related organisations would be advantageous. General: Effectively prioritises workload and manages multiple competing deadlines. Maintains attention to detail while working in a fast-paced environment. Demonstrates strong time management and coordination skills. Builds productive working relationships across multi-disciplinary teams. Communicates clearly and professionally with stakeholders at all levels. Confidently coordinates meetings, workshops, and review activities. Maintains high standards of accuracy and document quality. Follows established processes and governance requirements. Ensures proposal submissions meet client instructions and compliance requirements. Proactively identifies issues and works collaboratively to resolve them. Demonstrates a positive, flexible, and solutions-focused approach. Willingly takes ownership of tasks and follows them through to completion. Proficient in Microsoft Office 365 applications. Experience using SharePoint and document collaboration tools. Comfortable working with databases, trackers, and reporting tools. Requirements Essential - UK national, solo nationality At least 5 years' experience in bid management, preferably in the nuclear and government sector Minimum requirement of three days in the office with flexibility to do extended hours to meet bid submission deadlines. Advanced Microsoft Word skills, strong written English and attention to detail are essential for this role.
Provide first-line technical support to end users, ensuring the timely resolution of routine IT incidents and service requests. Support desktop hardware, software, user accounts and standard business applications while delivering excellent customer service and maintaining agreed service levels. This role includes a structured development plan (see below) to progress into a full 1st & 2nd Line Support Technician position. Key Responsibilities 1st Line Support Act as the first point of contact for IT support requests via phone, email, and ticketing system. Log, prioritise, and manage incidents and service requests. Resolve common hardware, software, and accountrelated issues. Reset passwords and unlock user accounts. Install standard software and configure user devices. Escalate unresolved or complex issues to 2nd line engineers with clear, accurate detail. Keep users informed of ticket progress. Maintain accurate documentation within the service desk system. Monitor patch management tools. Essential Skills Windows 10/11 user level troubleshooting Microsoft 365 basic administration (password resets, mailbox access, Teams/OneDrive support) Active Directory basic user/account administration (with guidance) Hardware diagnostics (desktops, laptops, printers, peripherals) Remote support tools ITSM/ticketing systems Excellent troubleshooting skills Strong communication and customer service Experience 02 years' experience in an IT Service Desk, helpdesk or desktop support environment (or equivalent training/placement experience). Some exposure to supporting Windows desktop environments. Awareness of Microsoft 365 in a business setting. Interest in working towards ITILaligned service management practices. Desirable Qualifications CompTIA A+ CompTIA IT Fundamentals (ITF+) Microsoft 365 Certified: Fundamentals (MS900) Personal Attributes Strong analytical and problemsolving skills. Excellent communication skills. Customerfocused approach. Ability to prioritise workload. Ability to work independently and as part of a team. Genuine enthusiasm for learning and developing technical skills. Positive, proactive attitude. Typical Technologies Supported Windows 10/11 Microsoft 365 Microsoft Teams Active Directory (basic/guided) OneDrive & SharePoint Online Standard business hardware and peripherals Development Plan: 1st Line to 2nd Line This role is designed as a genuine growth path, not just an entry point. Progress is supported through structured shadowing, training and regular review - not left to chance.
Aug 24, 2026
Full time
Provide first-line technical support to end users, ensuring the timely resolution of routine IT incidents and service requests. Support desktop hardware, software, user accounts and standard business applications while delivering excellent customer service and maintaining agreed service levels. This role includes a structured development plan (see below) to progress into a full 1st & 2nd Line Support Technician position. Key Responsibilities 1st Line Support Act as the first point of contact for IT support requests via phone, email, and ticketing system. Log, prioritise, and manage incidents and service requests. Resolve common hardware, software, and accountrelated issues. Reset passwords and unlock user accounts. Install standard software and configure user devices. Escalate unresolved or complex issues to 2nd line engineers with clear, accurate detail. Keep users informed of ticket progress. Maintain accurate documentation within the service desk system. Monitor patch management tools. Essential Skills Windows 10/11 user level troubleshooting Microsoft 365 basic administration (password resets, mailbox access, Teams/OneDrive support) Active Directory basic user/account administration (with guidance) Hardware diagnostics (desktops, laptops, printers, peripherals) Remote support tools ITSM/ticketing systems Excellent troubleshooting skills Strong communication and customer service Experience 02 years' experience in an IT Service Desk, helpdesk or desktop support environment (or equivalent training/placement experience). Some exposure to supporting Windows desktop environments. Awareness of Microsoft 365 in a business setting. Interest in working towards ITILaligned service management practices. Desirable Qualifications CompTIA A+ CompTIA IT Fundamentals (ITF+) Microsoft 365 Certified: Fundamentals (MS900) Personal Attributes Strong analytical and problemsolving skills. Excellent communication skills. Customerfocused approach. Ability to prioritise workload. Ability to work independently and as part of a team. Genuine enthusiasm for learning and developing technical skills. Positive, proactive attitude. Typical Technologies Supported Windows 10/11 Microsoft 365 Microsoft Teams Active Directory (basic/guided) OneDrive & SharePoint Online Standard business hardware and peripherals Development Plan: 1st Line to 2nd Line This role is designed as a genuine growth path, not just an entry point. Progress is supported through structured shadowing, training and regular review - not left to chance.
IT Support Engineer 200 daily inside IR35 4 months contract Hybrid working (3 days office based in Manchester) This client is a Non-profit organisation that supports UK government with their Energy and Net Zero goals. This role sits within the Modern workplace team which supports the end users desktop environments. Responsibilities: Provide effective resolution of end user compute issues to a high standard and timely manner for M365 services inc Teams, SharePoint, Exchange, O365 Accurately document user issues using 3rd party ticketing systems e.g. Service Desk plus Configure, monitor and troubleshoot Identity and access management using Microsoft native tools inc Entra, defender etc Configure, monitor and troubleshoot mobile and end user compute devices using Microsoft native tools e.g. Intune Efficiently & effectively processes user and asset lifecycle management tasks Administration of enterprise application assessment and onboarding, inc security reviews, authorisation, and provisioning via SSO/SCIM Administration of wider IT support and governance toolsets inc ZTNA/SASE , backups, automated patching and packaging of business apps Experience required A minimum of 3 years' IT desktop support in an enterprise environment (200+ users) including end user account administration, support, systems & device administration and configuration Regular hands-on use and good knowledge of Microsoft admin centres (Entra, Intune, M365 , exchange, Teams, SharePoint, security) Good written and communication skills
Aug 23, 2026
Contractor
IT Support Engineer 200 daily inside IR35 4 months contract Hybrid working (3 days office based in Manchester) This client is a Non-profit organisation that supports UK government with their Energy and Net Zero goals. This role sits within the Modern workplace team which supports the end users desktop environments. Responsibilities: Provide effective resolution of end user compute issues to a high standard and timely manner for M365 services inc Teams, SharePoint, Exchange, O365 Accurately document user issues using 3rd party ticketing systems e.g. Service Desk plus Configure, monitor and troubleshoot Identity and access management using Microsoft native tools inc Entra, defender etc Configure, monitor and troubleshoot mobile and end user compute devices using Microsoft native tools e.g. Intune Efficiently & effectively processes user and asset lifecycle management tasks Administration of enterprise application assessment and onboarding, inc security reviews, authorisation, and provisioning via SSO/SCIM Administration of wider IT support and governance toolsets inc ZTNA/SASE , backups, automated patching and packaging of business apps Experience required A minimum of 3 years' IT desktop support in an enterprise environment (200+ users) including end user account administration, support, systems & device administration and configuration Regular hands-on use and good knowledge of Microsoft admin centres (Entra, Intune, M365 , exchange, Teams, SharePoint, security) Good written and communication skills
M365 Engineer Birmingham Permanent - Hybrid Competitive Salary VIQU have partnered with a growing, Microsoft-focused Managed Service Provider who are looking to recruit an experienced M365 Engineer to join their team. This is an excellent opportunity for a motivated Microsoft 365 professional to join a growing organisation where you can take ownership of projects, work closely with customers and play an active role in shaping the development of new services. Alongside a strong pipeline of Modern Workplace projects, you'll have the opportunity to develop your expertise across Microsoft Copilot, AI and automation, with the business committed to supporting your professional development through funded training, exams and certifications. Key Requirements of the M365 Engineer: Strong hands-on experience across the Microsoft 365 ecosystem, particularly Exchange Online, SharePoint Online and Teams. Experience delivering Microsoft 365 projects within an MSP, consultancy or customer-facing technical environment. Strong understanding of Modern Workplace technologies and solutions. Confident communicating with customers and able to contribute to technical discussions, solution design and technology roadmaps. Strong troubleshooting and problem-solving skills across Microsoft 365 environments. Experience with PowerShell, scripting or workflow automation. An interest in Microsoft Copilot, AI and automation, with a willingness to develop your expertise in these areas. Exposure to Power Automate, Rewst, API integrations or similar automation technologies would be advantageous. A proactive and ambitious approach, with the ability to work independently and drive projects forward. Key Responsibilities of the M365 Engineer: Deliver Microsoft 365 and Modern Workplace projects across Exchange Online, SharePoint, Teams, Entra ID and the wider M365 ecosystem. Work directly with customers to understand requirements and provide technical guidance and recommendations. Support the design and implementation of Modern Workplace solutions. Contribute to the development of Microsoft Copilot, AI and automation services. Use PowerShell and automation to improve processes and deliver efficient technical solutions. Troubleshoot and resolve complex Microsoft 365 issues. Maintain a strong focus on customer outcomes, project quality and continuous improvement. Work collaboratively with the wider technical team while taking ownership of assigned projects. Benefits: Private healthcare. Pension scheme. Funded training, exams and certifications. Exposure to AI, Microsoft Copilot and automation projects. Apply today to speak with VIQU in confidence or contact Belle Hegarty via the VIQU website. Know someone exceptional for this M365 Engineer position? Refer them and receive up to £1,000 if successful (terms apply). Follow us on IT Recruitment for more exciting opportunities. M365 Engineer Birmingham Permanent - Hybrid Competitive Salary
Aug 23, 2026
Full time
M365 Engineer Birmingham Permanent - Hybrid Competitive Salary VIQU have partnered with a growing, Microsoft-focused Managed Service Provider who are looking to recruit an experienced M365 Engineer to join their team. This is an excellent opportunity for a motivated Microsoft 365 professional to join a growing organisation where you can take ownership of projects, work closely with customers and play an active role in shaping the development of new services. Alongside a strong pipeline of Modern Workplace projects, you'll have the opportunity to develop your expertise across Microsoft Copilot, AI and automation, with the business committed to supporting your professional development through funded training, exams and certifications. Key Requirements of the M365 Engineer: Strong hands-on experience across the Microsoft 365 ecosystem, particularly Exchange Online, SharePoint Online and Teams. Experience delivering Microsoft 365 projects within an MSP, consultancy or customer-facing technical environment. Strong understanding of Modern Workplace technologies and solutions. Confident communicating with customers and able to contribute to technical discussions, solution design and technology roadmaps. Strong troubleshooting and problem-solving skills across Microsoft 365 environments. Experience with PowerShell, scripting or workflow automation. An interest in Microsoft Copilot, AI and automation, with a willingness to develop your expertise in these areas. Exposure to Power Automate, Rewst, API integrations or similar automation technologies would be advantageous. A proactive and ambitious approach, with the ability to work independently and drive projects forward. Key Responsibilities of the M365 Engineer: Deliver Microsoft 365 and Modern Workplace projects across Exchange Online, SharePoint, Teams, Entra ID and the wider M365 ecosystem. Work directly with customers to understand requirements and provide technical guidance and recommendations. Support the design and implementation of Modern Workplace solutions. Contribute to the development of Microsoft Copilot, AI and automation services. Use PowerShell and automation to improve processes and deliver efficient technical solutions. Troubleshoot and resolve complex Microsoft 365 issues. Maintain a strong focus on customer outcomes, project quality and continuous improvement. Work collaboratively with the wider technical team while taking ownership of assigned projects. Benefits: Private healthcare. Pension scheme. Funded training, exams and certifications. Exposure to AI, Microsoft Copilot and automation projects. Apply today to speak with VIQU in confidence or contact Belle Hegarty via the VIQU website. Know someone exceptional for this M365 Engineer position? Refer them and receive up to £1,000 if successful (terms apply). Follow us on IT Recruitment for more exciting opportunities. M365 Engineer Birmingham Permanent - Hybrid Competitive Salary
Senior Microsoft Platform Engineer (Azure & Microsoft 365) Wembley - Fully On-Site 50,000 per annum + Permanent Benefits We're seeking a Senior Microsoft Platform Engineer to join a growing technology team responsible for maintaining and enhancing a complex hybrid estate spanning on-premises infrastructure, Microsoft 365 and public cloud platforms. This is an opportunity to play a key role in cloud transformation, platform automation, identity management and Microsoft 365 optimisation whilst helping shape a secure and scalable technology environment. What You'll Be Doing You'll take ownership of core Microsoft platforms and services across both cloud and on-premises environments, ensuring availability, security and operational excellence. Your responsibilities will include: Administering and optimising Microsoft 365 services including Exchange Online, Teams, SharePoint Online, OneDrive and Intune Managing identity and access across Active Directory and Entra ID Designing and supporting hybrid cloud infrastructure across Azure and on-premises environments Implementing and maintaining SSO, MFA and Conditional Access policies Supporting Microsoft 365 security, compliance and governance initiatives Managing hybrid connectivity including VPNs, DNS, routing and firewall integrations Automating operational processes through PowerShell, Terraform and Infrastructure-as-Code practices Supporting platform monitoring, patching, resilience and disaster recovery Delivering cloud migration, transformation and optimisation projects Producing and maintaining technical documentation and operational standards Working closely with infrastructure, networking, security and service teams to improve platform performance and reliability What We're Looking For We're looking for an experienced Microsoft platform professional with a strong blend of infrastructure, cloud and M365 expertise. You'll ideally have: 5+ years' experience within Infrastructure, Microsoft 365, Cloud or Platform Engineering Strong hands-on administration experience across Microsoft 365 Expertise in Exchange Online, Teams, SharePoint Online, Intune and Entra ID Experience supporting hybrid Microsoft environments Strong Active Directory and identity management experience Experience with Azure cloud services PowerShell scripting and automation experience Good understanding of networking fundamentals including DNS, VPNs, routing and firewalls Experience supporting Windows Server environments Knowledge of platform security, monitoring, backup and disaster recovery Excellent troubleshooting and stakeholder communication skills Desirable Experience Any of the following would be advantageous: Microsoft Defender suite Microsoft Purview Microsoft Sentinel VMware Azure DevOps
Aug 22, 2026
Full time
Senior Microsoft Platform Engineer (Azure & Microsoft 365) Wembley - Fully On-Site 50,000 per annum + Permanent Benefits We're seeking a Senior Microsoft Platform Engineer to join a growing technology team responsible for maintaining and enhancing a complex hybrid estate spanning on-premises infrastructure, Microsoft 365 and public cloud platforms. This is an opportunity to play a key role in cloud transformation, platform automation, identity management and Microsoft 365 optimisation whilst helping shape a secure and scalable technology environment. What You'll Be Doing You'll take ownership of core Microsoft platforms and services across both cloud and on-premises environments, ensuring availability, security and operational excellence. Your responsibilities will include: Administering and optimising Microsoft 365 services including Exchange Online, Teams, SharePoint Online, OneDrive and Intune Managing identity and access across Active Directory and Entra ID Designing and supporting hybrid cloud infrastructure across Azure and on-premises environments Implementing and maintaining SSO, MFA and Conditional Access policies Supporting Microsoft 365 security, compliance and governance initiatives Managing hybrid connectivity including VPNs, DNS, routing and firewall integrations Automating operational processes through PowerShell, Terraform and Infrastructure-as-Code practices Supporting platform monitoring, patching, resilience and disaster recovery Delivering cloud migration, transformation and optimisation projects Producing and maintaining technical documentation and operational standards Working closely with infrastructure, networking, security and service teams to improve platform performance and reliability What We're Looking For We're looking for an experienced Microsoft platform professional with a strong blend of infrastructure, cloud and M365 expertise. You'll ideally have: 5+ years' experience within Infrastructure, Microsoft 365, Cloud or Platform Engineering Strong hands-on administration experience across Microsoft 365 Expertise in Exchange Online, Teams, SharePoint Online, Intune and Entra ID Experience supporting hybrid Microsoft environments Strong Active Directory and identity management experience Experience with Azure cloud services PowerShell scripting and automation experience Good understanding of networking fundamentals including DNS, VPNs, routing and firewalls Experience supporting Windows Server environments Knowledge of platform security, monitoring, backup and disaster recovery Excellent troubleshooting and stakeholder communication skills Desirable Experience Any of the following would be advantageous: Microsoft Defender suite Microsoft Purview Microsoft Sentinel VMware Azure DevOps
Job Title: Senior Software Developer Organisation: Northern Ireland Assembly Contract: Temporary - Full Time Hours - Contract duration to end Feb 2027 Salary: AG7 - 36,122 (+ 7,542 salary supplement p.a.) As a Senior Software Developer within the Information Systems Office, you will be responsible for planning, developing and integrating related software components using an Agile approach. You will work across a wide spectrum of technology, from simple workflow database applications to highly complex, business-critical systems that interface with cloud technologies. Operating with a full understanding of whole-system architecture, you will write clean, secure code, mentor junior colleagues and collaborate directly with Assembly Members and staff to deliver essential public service solutions. Benefits Highly competitive salary fully aligned with public sector pay rates Enhanced holiday package Weekly pay Free onsite parking Randstad Refer-a-Friend scheme uncapped ( 300 per successful referral) Employee Assistance Programme inclusive of access to counselling What we need from you Completion of standard pre-appointment checks Full compliance with Assembly Commission staff policies, Equal Opportunities, Dignity at Work and mandatory training requirements Flexibility to carry out duties across various business areas as reasonably required Essential Qualifications Applicants must have: A Bachelor's (or higher) Degree in Computing, Computer Science, Software Engineering, or a discipline with at least 50% computing content; AND at least 2 years' relevant experience in each of the core areas below; OR An HND or Foundation Degree in Computing or a discipline with at least 50% computing content; AND at least 3 years' relevant experience in each of the core areas below: Required Experience Areas: Application Development: Microsoft Visual Studio (2015+), C#.NET, ASP.NET, Web programming (HTML, JavaScript, CSS), MVC Architecture, Entity Framework, Azure Functions and Team Foundation Server/Azure DevOps. DevOps & Agile: Agile development processes, Azure DevOps, and Azure Boards (or similar). Database Design: Logical/physical data modelling, MS SQL Server (2012+) and Structured Query Language (SQL). Note: Applicants must explicitly detail module content to demonstrate 50%+ computing content where applicable. Responsibilities Agile Analysis & Solution Design: Plan and lead user story development, create technical specifications, design integrations with embedded security controls and manage cross-system dependencies. Software Development & Maintenance: Design, code, test, and document software using C#.NET, ASP.Net Core MVC, Azure Functions, EF Core and SQL Server, while supporting legacy VB.Net/WinForms systems. Cloud & CMS Integration: Support and provide technical guidance on Microsoft Azure, Office 365, Teams, and SharePoint, as well as 3rd-party CMS platforms (EPiServer, Umbraco). Operational & System Support: Maintain business-critical procedural systems for Plenary and Committee business, and provide ICT support, training and documentation to Assembly Members and staff. Leadership & Strategy: Line manage, coach, and quality-assure Software Developers, while assisting with project management, IT security and policy development. Get in touch with us today for a confidential chat and to review the full job description. Randstad Care acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Care is an equal opportunities employer and decisions are made on merits alone. Did you know that Randstad Care have been awarded a place on the National Clinical Staffing Framework for the NHS? This means we will be able to bring you more opportunities within nursing & midwifery and clinical staffing.
Aug 22, 2026
Contractor
Job Title: Senior Software Developer Organisation: Northern Ireland Assembly Contract: Temporary - Full Time Hours - Contract duration to end Feb 2027 Salary: AG7 - 36,122 (+ 7,542 salary supplement p.a.) As a Senior Software Developer within the Information Systems Office, you will be responsible for planning, developing and integrating related software components using an Agile approach. You will work across a wide spectrum of technology, from simple workflow database applications to highly complex, business-critical systems that interface with cloud technologies. Operating with a full understanding of whole-system architecture, you will write clean, secure code, mentor junior colleagues and collaborate directly with Assembly Members and staff to deliver essential public service solutions. Benefits Highly competitive salary fully aligned with public sector pay rates Enhanced holiday package Weekly pay Free onsite parking Randstad Refer-a-Friend scheme uncapped ( 300 per successful referral) Employee Assistance Programme inclusive of access to counselling What we need from you Completion of standard pre-appointment checks Full compliance with Assembly Commission staff policies, Equal Opportunities, Dignity at Work and mandatory training requirements Flexibility to carry out duties across various business areas as reasonably required Essential Qualifications Applicants must have: A Bachelor's (or higher) Degree in Computing, Computer Science, Software Engineering, or a discipline with at least 50% computing content; AND at least 2 years' relevant experience in each of the core areas below; OR An HND or Foundation Degree in Computing or a discipline with at least 50% computing content; AND at least 3 years' relevant experience in each of the core areas below: Required Experience Areas: Application Development: Microsoft Visual Studio (2015+), C#.NET, ASP.NET, Web programming (HTML, JavaScript, CSS), MVC Architecture, Entity Framework, Azure Functions and Team Foundation Server/Azure DevOps. DevOps & Agile: Agile development processes, Azure DevOps, and Azure Boards (or similar). Database Design: Logical/physical data modelling, MS SQL Server (2012+) and Structured Query Language (SQL). Note: Applicants must explicitly detail module content to demonstrate 50%+ computing content where applicable. Responsibilities Agile Analysis & Solution Design: Plan and lead user story development, create technical specifications, design integrations with embedded security controls and manage cross-system dependencies. Software Development & Maintenance: Design, code, test, and document software using C#.NET, ASP.Net Core MVC, Azure Functions, EF Core and SQL Server, while supporting legacy VB.Net/WinForms systems. Cloud & CMS Integration: Support and provide technical guidance on Microsoft Azure, Office 365, Teams, and SharePoint, as well as 3rd-party CMS platforms (EPiServer, Umbraco). Operational & System Support: Maintain business-critical procedural systems for Plenary and Committee business, and provide ICT support, training and documentation to Assembly Members and staff. Leadership & Strategy: Line manage, coach, and quality-assure Software Developers, while assisting with project management, IT security and policy development. Get in touch with us today for a confidential chat and to review the full job description. Randstad Care acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Care is an equal opportunities employer and decisions are made on merits alone. Did you know that Randstad Care have been awarded a place on the National Clinical Staffing Framework for the NHS? This means we will be able to bring you more opportunities within nursing & midwifery and clinical staffing.
3rd Line Support Engineer Location: Worcester, Worcestershire Salary: £45,000-£50,000 DOE Benefits: 25 days' holiday + bank holidays, funded certifications, pension, volunteering days, free parking and career progression Our client, a growing UK technology and managed services organisation, is looking for an experienced 3rd Line Engineer to join its technical team in Worcester. This is a great opportunity for someone who enjoys getting stuck into complex technical challenges, working across modern Microsoft technologies and taking real ownership of issues through to resolution. You'll act as a senior technical escalation point, supporting a varied customer base across Microsoft 365, Azure, networking, infrastructure and cyber security, while also getting involved in migrations, projects and service improvements. What you'll do Take ownership of complex 3rd line incidents and technical escalations through to resolution Troubleshoot Microsoft 365, Azure, Windows Server, networking and infrastructure issues Support and administer Microsoft 365 environments across multiple customers Contribute to cloud migrations, infrastructure upgrades and wider technical projects Support major incidents and help restore services quickly and effectively Mentor 1st and 2nd Line Engineers and share technical knowledge across the team Identify opportunities to improve reliability, automation, documentation and service delivery Work with customers, internal technical teams and third-party suppliers to resolve issues Carry out occasional customer-site visits for installations, projects and technical support You'll work closely with Helpdesk, Field and Project Engineers alongside technical management, giving you the opportunity to influence both day-to-day support and the wider technical service. What we're looking for You'll ideally have proven experience working at 3rd Line level within an MSP environment, with strong technical knowledge across: Microsoft 365: Exchange Online, Intune, Entra ID, Teams, SharePoint, OneDrive and Defender Azure: Azure administration, Virtual Machines, Azure Virtual Desktop, Backup and Storage Infrastructure: Windows Server, Active Directory, Group Policy and virtualisation Networking: TCP/IP, DNS, DHCP, VLANs, VPNs, firewalls, switching and routing Security: Endpoint protection, Microsoft security technologies, email security, backup and disaster recovery Experience delivering Microsoft 365 migrations and infrastructure projects Experience with PowerShell, 3CX/VoIP, Linux, AWS or relevant Microsoft/CompTIA certifications would be advantageous, but isn't essential. You'll also need strong problem-solving and communication skills, with the confidence to take ownership of difficult technical issues and work effectively during major incidents. A full UK driving licence and access to your own vehicle are required due to occasional customer visits. Why join? £45,000-£50,000 salary, depending on experience Company-funded Microsoft and industry certifications Clear opportunities for technical development and career progression 25 days' holiday plus bank holidays Two additional paid charity volunteering days each year Pension scheme Free on-site parking Exposure to a broad range of customers, technologies and technical environments Hands-on involvement in challenging infrastructure and cloud projects Supportive technical team where you can contribute ideas and influence improvements This is an opportunity to become a key senior technical resource within a growing technology business, rather than simply working through support tickets. Apply now if you're an experienced 3rd Line Engineer looking for more ownership, technical variety and the opportunity to develop your career within a modern MSP environment.
Aug 21, 2026
Full time
3rd Line Support Engineer Location: Worcester, Worcestershire Salary: £45,000-£50,000 DOE Benefits: 25 days' holiday + bank holidays, funded certifications, pension, volunteering days, free parking and career progression Our client, a growing UK technology and managed services organisation, is looking for an experienced 3rd Line Engineer to join its technical team in Worcester. This is a great opportunity for someone who enjoys getting stuck into complex technical challenges, working across modern Microsoft technologies and taking real ownership of issues through to resolution. You'll act as a senior technical escalation point, supporting a varied customer base across Microsoft 365, Azure, networking, infrastructure and cyber security, while also getting involved in migrations, projects and service improvements. What you'll do Take ownership of complex 3rd line incidents and technical escalations through to resolution Troubleshoot Microsoft 365, Azure, Windows Server, networking and infrastructure issues Support and administer Microsoft 365 environments across multiple customers Contribute to cloud migrations, infrastructure upgrades and wider technical projects Support major incidents and help restore services quickly and effectively Mentor 1st and 2nd Line Engineers and share technical knowledge across the team Identify opportunities to improve reliability, automation, documentation and service delivery Work with customers, internal technical teams and third-party suppliers to resolve issues Carry out occasional customer-site visits for installations, projects and technical support You'll work closely with Helpdesk, Field and Project Engineers alongside technical management, giving you the opportunity to influence both day-to-day support and the wider technical service. What we're looking for You'll ideally have proven experience working at 3rd Line level within an MSP environment, with strong technical knowledge across: Microsoft 365: Exchange Online, Intune, Entra ID, Teams, SharePoint, OneDrive and Defender Azure: Azure administration, Virtual Machines, Azure Virtual Desktop, Backup and Storage Infrastructure: Windows Server, Active Directory, Group Policy and virtualisation Networking: TCP/IP, DNS, DHCP, VLANs, VPNs, firewalls, switching and routing Security: Endpoint protection, Microsoft security technologies, email security, backup and disaster recovery Experience delivering Microsoft 365 migrations and infrastructure projects Experience with PowerShell, 3CX/VoIP, Linux, AWS or relevant Microsoft/CompTIA certifications would be advantageous, but isn't essential. You'll also need strong problem-solving and communication skills, with the confidence to take ownership of difficult technical issues and work effectively during major incidents. A full UK driving licence and access to your own vehicle are required due to occasional customer visits. Why join? £45,000-£50,000 salary, depending on experience Company-funded Microsoft and industry certifications Clear opportunities for technical development and career progression 25 days' holiday plus bank holidays Two additional paid charity volunteering days each year Pension scheme Free on-site parking Exposure to a broad range of customers, technologies and technical environments Hands-on involvement in challenging infrastructure and cloud projects Supportive technical team where you can contribute ideas and influence improvements This is an opportunity to become a key senior technical resource within a growing technology business, rather than simply working through support tickets. Apply now if you're an experienced 3rd Line Engineer looking for more ownership, technical variety and the opportunity to develop your career within a modern MSP environment.
IT Solutions Engineer is sought by an ambitious, high-growth AI start-up based in the heart of Birmingham. As they move into hyper scale they are looking for someone who enjoys rolling up their sleeves, solving problems and helping a business embrace technology in smarter ways. This is a unique opportunity for an experienced IT professional who is equally comfortable managing day-to-day IT operations as they are driving AI adoption across the organisation. You'll take ownership of their internal technology estate while identifying opportunities to automate processes, improve productivity and help our teams get the very best from modern AI tools. If you're the sort of person who hears "we've never done that before" and immediately starts researching solutions this is the role for you! The Role As a IT Solutions Engineer you'll take ownership of the company's internal technology function, ensuring our people have secure, reliable systems that enable them to do their best work every day. Alongside this, you will play a key role in identifying practical opportunities to introduce AI into business processes, automating repetitive tasks and helping every department become more productive through intelligent use of technology. This is a genuinely hands-on role where no two days are the same. You'll be trusted to identify problems, propose solutions and deliver meaningful improvements across the business. This IT Solutions Engineer based near Birmingham will be responsible for: - Managing the Microsoft 365 environment, including users, licensing, Exchange, Teams and tenant administration. - Owning SharePoint administration, permissions, document structure and retention policies. - Managing the complete joiner, mover and leaver process. - Supporting users with laptops, desktops, mobile devices and day-to-day IT issues. - Managing Intune, device security and endpoint management. - Maintaining networking across office environments including Wi-Fi, firewalls and connectivity. - Managing Cyber Essentials controls and maintaining security best practice. - Overseeing backups, disaster recovery and business continuity. - Managing suppliers, software licensing, hardware assets and the IT budget. - Identifying where AI can deliver genuine business value across different departments. - Establishing AI governance, security and data access policies. - Training colleagues on AI tools and driving company-wide adoption. About You You'll probably have: - Several years' experience managing IT within an SME or fast-growing business. - Strong Microsoft 365 administration experience. - Experience with Entra ID, Intune and endpoint security. - Knowledge of networking, firewalls, Wi-Fi and business infrastructure. - Experience administering modern SaaS platforms. - A genuine interest in AI and automation. - Experience implementing new technologies and encouraging user adoption. - Excellent communication skills with both technical and non-technical stakeholders. Experience with Microsoft Copilot, AI agents, workflow automation or low-code platforms would be highly beneficial. Personality Most importantly they are looking for someone who doesn't need to know everything on day one. If you come across something you've never worked with before, your instinct is to go away, learn it, experiment, and come back with a solution. That attitude is far more valuable to us than someone who simply ticks every technical box. Why Join Us? You'll be joining at an exciting stage of growth where your work will have genuine visibility and impact. You'll work directly with senior leadership, help shape our technology roadmap, introduce modern AI capabilities across the business and build solutions that make a real difference every day. This company believe in the power of face to face collaboration so this is a predominately on-site role that offer's a solid base salary, 10% bonus, private healthcare but most importantly extensive progression opportunities. IT Solutions Engineer Birmingham city centre
Aug 20, 2026
Full time
IT Solutions Engineer is sought by an ambitious, high-growth AI start-up based in the heart of Birmingham. As they move into hyper scale they are looking for someone who enjoys rolling up their sleeves, solving problems and helping a business embrace technology in smarter ways. This is a unique opportunity for an experienced IT professional who is equally comfortable managing day-to-day IT operations as they are driving AI adoption across the organisation. You'll take ownership of their internal technology estate while identifying opportunities to automate processes, improve productivity and help our teams get the very best from modern AI tools. If you're the sort of person who hears "we've never done that before" and immediately starts researching solutions this is the role for you! The Role As a IT Solutions Engineer you'll take ownership of the company's internal technology function, ensuring our people have secure, reliable systems that enable them to do their best work every day. Alongside this, you will play a key role in identifying practical opportunities to introduce AI into business processes, automating repetitive tasks and helping every department become more productive through intelligent use of technology. This is a genuinely hands-on role where no two days are the same. You'll be trusted to identify problems, propose solutions and deliver meaningful improvements across the business. This IT Solutions Engineer based near Birmingham will be responsible for: - Managing the Microsoft 365 environment, including users, licensing, Exchange, Teams and tenant administration. - Owning SharePoint administration, permissions, document structure and retention policies. - Managing the complete joiner, mover and leaver process. - Supporting users with laptops, desktops, mobile devices and day-to-day IT issues. - Managing Intune, device security and endpoint management. - Maintaining networking across office environments including Wi-Fi, firewalls and connectivity. - Managing Cyber Essentials controls and maintaining security best practice. - Overseeing backups, disaster recovery and business continuity. - Managing suppliers, software licensing, hardware assets and the IT budget. - Identifying where AI can deliver genuine business value across different departments. - Establishing AI governance, security and data access policies. - Training colleagues on AI tools and driving company-wide adoption. About You You'll probably have: - Several years' experience managing IT within an SME or fast-growing business. - Strong Microsoft 365 administration experience. - Experience with Entra ID, Intune and endpoint security. - Knowledge of networking, firewalls, Wi-Fi and business infrastructure. - Experience administering modern SaaS platforms. - A genuine interest in AI and automation. - Experience implementing new technologies and encouraging user adoption. - Excellent communication skills with both technical and non-technical stakeholders. Experience with Microsoft Copilot, AI agents, workflow automation or low-code platforms would be highly beneficial. Personality Most importantly they are looking for someone who doesn't need to know everything on day one. If you come across something you've never worked with before, your instinct is to go away, learn it, experiment, and come back with a solution. That attitude is far more valuable to us than someone who simply ticks every technical box. Why Join Us? You'll be joining at an exciting stage of growth where your work will have genuine visibility and impact. You'll work directly with senior leadership, help shape our technology roadmap, introduce modern AI capabilities across the business and build solutions that make a real difference every day. This company believe in the power of face to face collaboration so this is a predominately on-site role that offer's a solid base salary, 10% bonus, private healthcare but most importantly extensive progression opportunities. IT Solutions Engineer Birmingham city centre
As a M365 Engineer at Howdens, you'll play a key role in shaping and evolving the digital workplace experience for thousands of users. Working within our Modern Workplace team, you'll be responsible for designing, implementing and supporting modern workplace technologies, with a strong focus on the Microsoft 365 ecosystem and telephony. From enabling collaboration and productivity through Teams, SharePoint Online and OneDrive, to PowerApps, Power automate, Copilot and Copilot Agents you'll help ensure our technology landscape remains modern, secure and user-focused. This is a full time, permanent opportunity offering the flexibility to work onsite at least 2 days per week at our Brackmills office in Northampton. You'll work closely with architects, analysts and infrastructure teams to deliver technical projects, drive automation initiatives, improve operational efficiency and support business-critical services. Key responsibilities include: Designing, building and maintaining Microsoft 365 solutions including Teams, SharePoint Online, Exchange Online, OneDrive, Viva Copilot and Power Leading technical improvements that enhance collaboration, productivity and user experience Developing automation solutions using PowerAutomate, PowerShell, Graph API and related technologies Supporting Microsoft 365 migrations, deployments and integrations Monitoring service performance and proactively identifying opportunities for optimisation Working with security teams to maintain compliance, governance and information protection standards Managing incidents, service requests and changes in line with ITIL best practice Producing technical documentation, knowledge articles and support materials Keeping ahead of Microsoft's roadmap and evaluating emerging technologies, including Copilot and AI-powered workplace solutions Supporting and mentoring colleagues within the wider team What we need from you We're looking for a technically capable and proactive engineer who enjoys solving complex challenges and delivering innovative workplace solutions. You'll have: Strong experience administering and supporting Microsoft 365 technologies Excellent knowledge of Teams, SharePoint Online, OneDrive and Exchange Online, telephony Experience developing automation scripts using PowerShell A track record of successfully delivering infrastructure or workplace technology projects Strong troubleshooting and problem-solving skills across modern workplace platforms Experience working within service management frameworks such as ITIL The ability to engage confidently with both technical and non-technical stakeholders A passion for continuous improvement and service optimisation Strong organisational skills with the ability to manage multiple priorities simultaneously It would be advantageous if you also have: Microsoft certifications such as MS-700 or MS-102 Experience with Microsoft Graph API Experience implementing automation and process improvements at scale Knowledge of Microsoft security, compliance and governance tooling Exposure to Copilot, Viva Suite or other modern workplace technologies What we can offer you: Competitive salary and annual company bonus Excellent pension scheme (company contribution of up to 12%) 25 days holiday + bank holidays with the option to buy additional days Staff Discount Employee Assistance Programme Exceptional Reward and Recognition events About Howdens: Howdens Joinery is the UK's number one trade kitchen supplier providing thousands of products across kitchens, joinery, and hardware. We have over 900 depots throughout the UK and Europe, making us the first choice for more than 460,000 loyal trade professionals. Last year our sales reached circa £2.3bn, and we have an ambitious growth agenda. As well as the opportunity to develop within a fast-paced and commercial environment, you will be part of a rewarding organisation recognised for excellence in the workplace in the Best Big Companies to Work For . How to apply We're building a future where world-class service, innovation, and sustainability are embedded within our DNA. If Howdens sounds like the kind of place where you can build and develop your career, then we're keen to hear from you. Howdens is founded on the principle of being Worthwhile for ALL concerned. We're working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email (url removed) with the job title and location, and we will be happy to help you. Why join us? This is an exciting opportunity to help shape the future of workplace technology within a growing FTSE-listed business. You'll have the chance to work with some of Microsoft's latest technologies, influence digital transformation initiatives, and play a key role in delivering a modern, secure and collaborative employee experience across the organisation. About Howdens: Howdens Joinery is a highly successful FTSE 100 business, with more than 900 depots nationwide and more than 11,000 staff. Last year our sales reached circa 2.3bn, and we continue to experience significant growth and success. Despite our scale, Howdens remains a local business with traditional values. There is a strong entrepreneurial ethos and the opportunity to develop within a fast-paced and commercial environment. That, along with a competitive salary, development opportunities, and exciting rewards, are among the reasons why our people enjoy working for Howdens - and why we have been named one of the 10 Best Big Companies to Work For. Howdens is founded on the principle of being Worthwhile for ALL concerned. We're working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email (url removed) with the job title and location, and we will be happy to help you. Please note that candidates applying for this role must have a valid right to work in the UK, we do not offer sponsorship of employment for any depot positions at this time. We appreciate your understanding.
Aug 13, 2026
Full time
As a M365 Engineer at Howdens, you'll play a key role in shaping and evolving the digital workplace experience for thousands of users. Working within our Modern Workplace team, you'll be responsible for designing, implementing and supporting modern workplace technologies, with a strong focus on the Microsoft 365 ecosystem and telephony. From enabling collaboration and productivity through Teams, SharePoint Online and OneDrive, to PowerApps, Power automate, Copilot and Copilot Agents you'll help ensure our technology landscape remains modern, secure and user-focused. This is a full time, permanent opportunity offering the flexibility to work onsite at least 2 days per week at our Brackmills office in Northampton. You'll work closely with architects, analysts and infrastructure teams to deliver technical projects, drive automation initiatives, improve operational efficiency and support business-critical services. Key responsibilities include: Designing, building and maintaining Microsoft 365 solutions including Teams, SharePoint Online, Exchange Online, OneDrive, Viva Copilot and Power Leading technical improvements that enhance collaboration, productivity and user experience Developing automation solutions using PowerAutomate, PowerShell, Graph API and related technologies Supporting Microsoft 365 migrations, deployments and integrations Monitoring service performance and proactively identifying opportunities for optimisation Working with security teams to maintain compliance, governance and information protection standards Managing incidents, service requests and changes in line with ITIL best practice Producing technical documentation, knowledge articles and support materials Keeping ahead of Microsoft's roadmap and evaluating emerging technologies, including Copilot and AI-powered workplace solutions Supporting and mentoring colleagues within the wider team What we need from you We're looking for a technically capable and proactive engineer who enjoys solving complex challenges and delivering innovative workplace solutions. You'll have: Strong experience administering and supporting Microsoft 365 technologies Excellent knowledge of Teams, SharePoint Online, OneDrive and Exchange Online, telephony Experience developing automation scripts using PowerShell A track record of successfully delivering infrastructure or workplace technology projects Strong troubleshooting and problem-solving skills across modern workplace platforms Experience working within service management frameworks such as ITIL The ability to engage confidently with both technical and non-technical stakeholders A passion for continuous improvement and service optimisation Strong organisational skills with the ability to manage multiple priorities simultaneously It would be advantageous if you also have: Microsoft certifications such as MS-700 or MS-102 Experience with Microsoft Graph API Experience implementing automation and process improvements at scale Knowledge of Microsoft security, compliance and governance tooling Exposure to Copilot, Viva Suite or other modern workplace technologies What we can offer you: Competitive salary and annual company bonus Excellent pension scheme (company contribution of up to 12%) 25 days holiday + bank holidays with the option to buy additional days Staff Discount Employee Assistance Programme Exceptional Reward and Recognition events About Howdens: Howdens Joinery is the UK's number one trade kitchen supplier providing thousands of products across kitchens, joinery, and hardware. We have over 900 depots throughout the UK and Europe, making us the first choice for more than 460,000 loyal trade professionals. Last year our sales reached circa £2.3bn, and we have an ambitious growth agenda. As well as the opportunity to develop within a fast-paced and commercial environment, you will be part of a rewarding organisation recognised for excellence in the workplace in the Best Big Companies to Work For . How to apply We're building a future where world-class service, innovation, and sustainability are embedded within our DNA. If Howdens sounds like the kind of place where you can build and develop your career, then we're keen to hear from you. Howdens is founded on the principle of being Worthwhile for ALL concerned. We're working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email (url removed) with the job title and location, and we will be happy to help you. Why join us? This is an exciting opportunity to help shape the future of workplace technology within a growing FTSE-listed business. You'll have the chance to work with some of Microsoft's latest technologies, influence digital transformation initiatives, and play a key role in delivering a modern, secure and collaborative employee experience across the organisation. About Howdens: Howdens Joinery is a highly successful FTSE 100 business, with more than 900 depots nationwide and more than 11,000 staff. Last year our sales reached circa 2.3bn, and we continue to experience significant growth and success. Despite our scale, Howdens remains a local business with traditional values. There is a strong entrepreneurial ethos and the opportunity to develop within a fast-paced and commercial environment. That, along with a competitive salary, development opportunities, and exciting rewards, are among the reasons why our people enjoy working for Howdens - and why we have been named one of the 10 Best Big Companies to Work For. Howdens is founded on the principle of being Worthwhile for ALL concerned. We're working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email (url removed) with the job title and location, and we will be happy to help you. Please note that candidates applying for this role must have a valid right to work in the UK, we do not offer sponsorship of employment for any depot positions at this time. We appreciate your understanding.
Dynamics 365 & Power Platform Developer 4-Month contract initially - Inside IR35 - up to 580 per day London based - remote working available Government sector Key Accountabilities Platform Development Develop, configure and enhance Dynamics 365 applications and associated Power Platform solutions. Deliver approved system enhancements, workflow automation and process improvements. Build and maintain Power Apps, Power Automate flows and Dataverse components. Support development of customer-facing digital capabilities including forms, portals and self-service functionality. Business-As-Usual Support Resolve development-related defects and technical issues. Support application maintenance and ongoing platform improvements. Assist with technical investigations and root cause analysis. Maintain technical documentation and release records. Project Delivery Deliver agreed technical work packages within approved projects. Collaborate with business stakeholders to translate requirements into deliverable solutions. Support testing activities across Development, SIT and UAT environments. Contribute to deployment planning and release readiness activities. Integration & Automation Support integrations between Dynamics 365, SharePoint, Microsoft 365 and other enterprise systems. Develop automation solutions that reduce manual effort and improve operational efficiency. Assist in implementing scalable and supportable solutions aligned to platform standards. Governance & Technical Standards Adhere to established development, security and deployment standards. Ensure all solution changes are documented and traceable. Participate in peer reviews and testing activities. Escalate design, security or platform concerns to the Dynamics 365 Architect and Product Owner. Role Boundaries To ensure clear accountability and avoid duplication of responsibilities: The Dynamics 365 Architect retains ownership of solution architecture, technical standards, environment strategy and deployment approvals. This role provides development and delivery capacity and does not hold design authority for the platform. All production deployments and significant solution changes will follow established governance and approval processes. Knowledge, Experience & Skills Essential Experience developing and configuring Microsoft Dynamics 365. Experience with Power Platform, including Power Apps and Power Automate. Strong understanding of Dataverse and Microsoft cloud technologies. Experience delivering solutions within Agile environments. Ability to interpret business requirements and translate them into technical solutions. Strong problem-solving and stakeholder engagement skills. Experience supporting enterprise CRM platforms within a complex organisational environment. Desirable Experience with Dynamics 365 Customer Service. Experience of SharePoint integration. Experience with Power Pages or customer portal technologies. Familiarity with Azure integrations and APIs. Knowledge of customer experience, property or asset management processes. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Aug 13, 2026
Contractor
Dynamics 365 & Power Platform Developer 4-Month contract initially - Inside IR35 - up to 580 per day London based - remote working available Government sector Key Accountabilities Platform Development Develop, configure and enhance Dynamics 365 applications and associated Power Platform solutions. Deliver approved system enhancements, workflow automation and process improvements. Build and maintain Power Apps, Power Automate flows and Dataverse components. Support development of customer-facing digital capabilities including forms, portals and self-service functionality. Business-As-Usual Support Resolve development-related defects and technical issues. Support application maintenance and ongoing platform improvements. Assist with technical investigations and root cause analysis. Maintain technical documentation and release records. Project Delivery Deliver agreed technical work packages within approved projects. Collaborate with business stakeholders to translate requirements into deliverable solutions. Support testing activities across Development, SIT and UAT environments. Contribute to deployment planning and release readiness activities. Integration & Automation Support integrations between Dynamics 365, SharePoint, Microsoft 365 and other enterprise systems. Develop automation solutions that reduce manual effort and improve operational efficiency. Assist in implementing scalable and supportable solutions aligned to platform standards. Governance & Technical Standards Adhere to established development, security and deployment standards. Ensure all solution changes are documented and traceable. Participate in peer reviews and testing activities. Escalate design, security or platform concerns to the Dynamics 365 Architect and Product Owner. Role Boundaries To ensure clear accountability and avoid duplication of responsibilities: The Dynamics 365 Architect retains ownership of solution architecture, technical standards, environment strategy and deployment approvals. This role provides development and delivery capacity and does not hold design authority for the platform. All production deployments and significant solution changes will follow established governance and approval processes. Knowledge, Experience & Skills Essential Experience developing and configuring Microsoft Dynamics 365. Experience with Power Platform, including Power Apps and Power Automate. Strong understanding of Dataverse and Microsoft cloud technologies. Experience delivering solutions within Agile environments. Ability to interpret business requirements and translate them into technical solutions. Strong problem-solving and stakeholder engagement skills. Experience supporting enterprise CRM platforms within a complex organisational environment. Desirable Experience with Dynamics 365 Customer Service. Experience of SharePoint integration. Experience with Power Pages or customer portal technologies. Familiarity with Azure integrations and APIs. Knowledge of customer experience, property or asset management processes. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
IT Support Engineer Location: Paddington, London (Onsite) Contract: 3 Months (PAYE) Start Date: ASAP We're working with a global organisation looking for an experienced IT Support Engineer to join their onsite IT team on an initial three-month contract. This is an excellent opportunity for someone who enjoys hands-on technical support, thrives in a customer-facing environment and has strong experience supporting Microsoft technologies across a modern enterprise estate. The Role You'll be responsible for delivering high-quality 1st and 2nd line IT support, ensuring end users receive a first-class service while maintaining business-critical systems and devices. Responsibilities include: Providing onsite 1st and 2nd line technical support. Troubleshooting hardware, software and networking issues. Supporting Windows 10/11 and macOS devices. Administering Active Directory and Microsoft 365. Supporting Exchange Online, Teams, SharePoint and Outlook. Building, deploying and configuring laptops and desktops. Supporting Microsoft Intune and mobile device management. Managing new starter setups and leaver equipment collection. Supporting meeting room technology, AV equipment and video conferencing systems. Providing printer, mobile device and peripheral support. Maintaining accurate asset records. Working closely with third-party suppliers and internal infrastructure teams. Delivering excellent customer service while working within SLA-driven environments. About You You'll have previous experience working within an enterprise IT support environment and be confident providing both deskside and remote support. You'll ideally have experience with: 1st and 2nd line IT support. Microsoft 365. Active Directory. Exchange Online. Windows 10/11. macOS. Microsoft Intune or other MDM solutions. Laptop imaging and deployments. Hardware IMAC activities. Mobile device support (iOS & Android). Meeting room and AV support. Printer support. Basic networking (DNS, DHCP, TCP/IP). ITIL-based service desk environments. We're Looking For Someone Who Is Customer-focused with excellent communication skills. Calm under pressure and able to prioritise effectively. Comfortable supporting VIP users. Proactive, organised and solutions-driven. Equally confident working independently or within a collaborative team. Passionate about delivering an exceptional end-user experience. If you're an experienced IT Support Engineer looking for your next contract within a fast-paced enterprise environment, we'd love to hear from you. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Aug 08, 2026
Contractor
IT Support Engineer Location: Paddington, London (Onsite) Contract: 3 Months (PAYE) Start Date: ASAP We're working with a global organisation looking for an experienced IT Support Engineer to join their onsite IT team on an initial three-month contract. This is an excellent opportunity for someone who enjoys hands-on technical support, thrives in a customer-facing environment and has strong experience supporting Microsoft technologies across a modern enterprise estate. The Role You'll be responsible for delivering high-quality 1st and 2nd line IT support, ensuring end users receive a first-class service while maintaining business-critical systems and devices. Responsibilities include: Providing onsite 1st and 2nd line technical support. Troubleshooting hardware, software and networking issues. Supporting Windows 10/11 and macOS devices. Administering Active Directory and Microsoft 365. Supporting Exchange Online, Teams, SharePoint and Outlook. Building, deploying and configuring laptops and desktops. Supporting Microsoft Intune and mobile device management. Managing new starter setups and leaver equipment collection. Supporting meeting room technology, AV equipment and video conferencing systems. Providing printer, mobile device and peripheral support. Maintaining accurate asset records. Working closely with third-party suppliers and internal infrastructure teams. Delivering excellent customer service while working within SLA-driven environments. About You You'll have previous experience working within an enterprise IT support environment and be confident providing both deskside and remote support. You'll ideally have experience with: 1st and 2nd line IT support. Microsoft 365. Active Directory. Exchange Online. Windows 10/11. macOS. Microsoft Intune or other MDM solutions. Laptop imaging and deployments. Hardware IMAC activities. Mobile device support (iOS & Android). Meeting room and AV support. Printer support. Basic networking (DNS, DHCP, TCP/IP). ITIL-based service desk environments. We're Looking For Someone Who Is Customer-focused with excellent communication skills. Calm under pressure and able to prioritise effectively. Comfortable supporting VIP users. Proactive, organised and solutions-driven. Equally confident working independently or within a collaborative team. Passionate about delivering an exceptional end-user experience. If you're an experienced IT Support Engineer looking for your next contract within a fast-paced enterprise environment, we'd love to hear from you. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Junior IT & AI Support Engineer Location: Bicester, Oxfordshire (Hybrid) Salary: £30,000 - £35,000 (depending on experience) Job Type: Permanent, Full-Time Launch your IT career at the forefront of engineering, sustainability and Artificial Intelligence. Are you a Computer Science, Computing or IT graduate looking for more than a standard helpdesk role? This is an outstanding opportunity to build your career with an internationally respected engineering consultancy, working on real AI projects, not just resetting passwords. About the Company Our client is recognised for developing innovative, sustainable engineering solutions that help organisations improve performance while reducing environmental impact. Their work combines world-class engineering, advanced simulation and high-performance computing (HPC) to solve complex technical challenges across a range of industries. Working closely with an experienced Head of IT, you'll join a small, collaborative team with genuine exposure to enterprise IT infrastructure, cloud technologies, cybersecurity and AI implementation projects that will help shape the future of the business. Why This Role Stands Out You'll benefit from direct mentoring from an experienced Head of IT, hands-on exposure to AI implementation and digital transformation projects, and real experience supporting high-performance computing (HPC) environments. There are genuine career progression opportunities, hybrid working, and a friendly, supportive and innovative team environment to grow in. Key Responsibilities You'll provide first-line IT support across the business, troubleshooting hardware, software and network issues, and setting up and maintaining laptops, desktops, mobile devices and peripherals. You'll support Microsoft 365 (Outlook, Teams, SharePoint, OneDrive, Intune), create and manage user accounts, permissions and access requests, install software and carry out routine maintenance, and maintain IT documentation and asset registers. The role also involves supporting cybersecurity initiatives and device security, liaising with third-party IT suppliers, assisting with IT procurement and equipment deployment, and supporting business continuity and disaster recovery activities. AI & Digital Transformation Alongside core IT support, you'll get involved in researching and evaluating emerging AI technologies, assisting with the implementation and testing of AI solutions, and supporting workflow automation projects. You'll create user guides and training documentation, help colleagues adopt new technologies, and keep up to date with the latest developments in AI, identifying opportunities for continuous improvement along the way. About You We're looking for enthusiasm, curiosity and a genuine passion for technology. You may be a recent graduate in Computing, Computer Science, IT or a related discipline, or someone with 1-2 years' experience in an IT Support or Helpdesk role. You'll be interested in Artificial Intelligence and emerging technologies, and friendly, approachable and confident communicating with colleagues at all levels. Desirable Skills Ideally you'll have knowledge of Microsoft Windows, Microsoft 365, Microsoft Entra ID (Azure AD) or Active Directory, and Microsoft Intune, along with basic networking principles. Experience with PowerShell or Python, Microsoft Power Platform, Google Workspace or Google Cloud Platform, and AI tools such as Microsoft Copilot, ChatGPT or Perplexity would all be advantageous, as would familiarity with the Linux command line. Don't worry if you haven't worked with every technology listed if you're technically curious, enjoy learning and have a positive attitude, we'd love to hear from you. Is This You? If you're looking for more than resetting passwords, somewhere that will invest in your development, expose you to cutting-edge technology and give you a genuine part to play in the future of AI within an innovative engineering business apply today. Please note: If you have not heard from us within two weeks of your application, unfortunately you have not been selected on this occasion. Chiltern Park Recruitment is proud to be an equal opportunities employer. All applicants must have the permanent right to work in the UK in order to be considered for this position.
Jul 31, 2026
Full time
Junior IT & AI Support Engineer Location: Bicester, Oxfordshire (Hybrid) Salary: £30,000 - £35,000 (depending on experience) Job Type: Permanent, Full-Time Launch your IT career at the forefront of engineering, sustainability and Artificial Intelligence. Are you a Computer Science, Computing or IT graduate looking for more than a standard helpdesk role? This is an outstanding opportunity to build your career with an internationally respected engineering consultancy, working on real AI projects, not just resetting passwords. About the Company Our client is recognised for developing innovative, sustainable engineering solutions that help organisations improve performance while reducing environmental impact. Their work combines world-class engineering, advanced simulation and high-performance computing (HPC) to solve complex technical challenges across a range of industries. Working closely with an experienced Head of IT, you'll join a small, collaborative team with genuine exposure to enterprise IT infrastructure, cloud technologies, cybersecurity and AI implementation projects that will help shape the future of the business. Why This Role Stands Out You'll benefit from direct mentoring from an experienced Head of IT, hands-on exposure to AI implementation and digital transformation projects, and real experience supporting high-performance computing (HPC) environments. There are genuine career progression opportunities, hybrid working, and a friendly, supportive and innovative team environment to grow in. Key Responsibilities You'll provide first-line IT support across the business, troubleshooting hardware, software and network issues, and setting up and maintaining laptops, desktops, mobile devices and peripherals. You'll support Microsoft 365 (Outlook, Teams, SharePoint, OneDrive, Intune), create and manage user accounts, permissions and access requests, install software and carry out routine maintenance, and maintain IT documentation and asset registers. The role also involves supporting cybersecurity initiatives and device security, liaising with third-party IT suppliers, assisting with IT procurement and equipment deployment, and supporting business continuity and disaster recovery activities. AI & Digital Transformation Alongside core IT support, you'll get involved in researching and evaluating emerging AI technologies, assisting with the implementation and testing of AI solutions, and supporting workflow automation projects. You'll create user guides and training documentation, help colleagues adopt new technologies, and keep up to date with the latest developments in AI, identifying opportunities for continuous improvement along the way. About You We're looking for enthusiasm, curiosity and a genuine passion for technology. You may be a recent graduate in Computing, Computer Science, IT or a related discipline, or someone with 1-2 years' experience in an IT Support or Helpdesk role. You'll be interested in Artificial Intelligence and emerging technologies, and friendly, approachable and confident communicating with colleagues at all levels. Desirable Skills Ideally you'll have knowledge of Microsoft Windows, Microsoft 365, Microsoft Entra ID (Azure AD) or Active Directory, and Microsoft Intune, along with basic networking principles. Experience with PowerShell or Python, Microsoft Power Platform, Google Workspace or Google Cloud Platform, and AI tools such as Microsoft Copilot, ChatGPT or Perplexity would all be advantageous, as would familiarity with the Linux command line. Don't worry if you haven't worked with every technology listed if you're technically curious, enjoy learning and have a positive attitude, we'd love to hear from you. Is This You? If you're looking for more than resetting passwords, somewhere that will invest in your development, expose you to cutting-edge technology and give you a genuine part to play in the future of AI within an innovative engineering business apply today. Please note: If you have not heard from us within two weeks of your application, unfortunately you have not been selected on this occasion. Chiltern Park Recruitment is proud to be an equal opportunities employer. All applicants must have the permanent right to work in the UK in order to be considered for this position.
Hays are working with a public sector organisation in Gloucestershire to recruit a 12-month FTC SharePoint SME / Desktop Support Engineer. Salary c 30,000 - 35,000 and mostly site based in Gloucestershire. Key Responsibilities Administer and maintain SharePoint Online sites, libraries, permissions, security, and governance. Support the Trust's SharePoint migration project and ongoing platform improvement. Provide support for SharePoint incidents, requests, troubleshooting, and user queries. Monitor performance, compliance, and storage, escalating issues where required. Create user documentation, training materials, and promote best practice. Assist with Service Desk operations, account administration, asset management, and supplier liaison. Deliver excellent customer service and stakeholder engagement across the organisation. Key RequirementsEssential Relevant IT qualification or equivalent hands-on experience. Experience with Microsoft 365 / SharePoint Online administration. Knowledge of ITIL and Service Desk support processes. Strong stakeholder management, communication, and customer service skills. Experience using incident and service request management tools. Desirable NHS experience. Microsoft certifications. Exposure to desktop, server, or network support environments. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jul 31, 2026
Seasonal
Hays are working with a public sector organisation in Gloucestershire to recruit a 12-month FTC SharePoint SME / Desktop Support Engineer. Salary c 30,000 - 35,000 and mostly site based in Gloucestershire. Key Responsibilities Administer and maintain SharePoint Online sites, libraries, permissions, security, and governance. Support the Trust's SharePoint migration project and ongoing platform improvement. Provide support for SharePoint incidents, requests, troubleshooting, and user queries. Monitor performance, compliance, and storage, escalating issues where required. Create user documentation, training materials, and promote best practice. Assist with Service Desk operations, account administration, asset management, and supplier liaison. Deliver excellent customer service and stakeholder engagement across the organisation. Key RequirementsEssential Relevant IT qualification or equivalent hands-on experience. Experience with Microsoft 365 / SharePoint Online administration. Knowledge of ITIL and Service Desk support processes. Strong stakeholder management, communication, and customer service skills. Experience using incident and service request management tools. Desirable NHS experience. Microsoft certifications. Exposure to desktop, server, or network support environments. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
1ST & 2ND LINE HELPDESK ENGINEERS Location: Yateley, Hampshire, GU46 Salary: £26,000 £40,000 per annum, depending on experience Job Type: Full-time, Permanent Start Date: ASAP WE Talent are recruiting for both a 1st Line Helpdesk Engineer and a 2nd Line Helpdesk Engineer to join a growing IT support team based in Yateley. These are excellent opportunities for customer-focused IT professionals who enjoy troubleshooting technical issues, supporting users and developing their technical knowledge within a supportive and collaborative environment. The 1st Line Helpdesk Engineer will act as the first point of contact for customers, providing remote IT support via phone, email and a ticket management system. You will diagnose and resolve a range of technical issues, maintain accurate documentation and escalate more complex queries where required. The 2nd Line Helpdesk Engineer will take ownership of more complex technical issues and escalations, providing advanced support across Microsoft technologies, infrastructure and networking environments. You will also support junior engineers, maintain technical documentation and occasionally visit customer sites when required. Key Responsibilities Provide remote IT support to customers via phone, email and a ticket management system. Diagnose, troubleshoot and resolve a range of technical issues. Manage and update support tickets accurately. Escalate or take ownership of technical issues, depending on experience and level. Maintain customer IT documentation and contribute to the internal knowledge base. Deliver a professional, friendly and customer-focused support experience. Work collaboratively with colleagues to ensure issues are resolved efficiently. Support and guide junior engineers within the 2nd Line role. Occasionally visit customer sites to resolve complex or recurring issues within the 2nd Line role. Skills and Experience We are interested in hearing from candidates with experience in IT support, helpdesk or service desk environments. Knowledge of Windows desktop and server operating systems. Experience with Microsoft 365, Azure, SharePoint, OneDrive, Intune and Active Directory. An understanding of networking, including IP addressing, DHCP, DNS, switches and firewalls. Knowledge of antivirus and email security solutions, such as Sophos and Mimecast. Experience with VMware, Microsoft Hyper-V, Teams Voice, Autotask, Datto RMM or IT Glue would be advantageous for the 2nd Line position. Strong troubleshooting and problem-solving skills. Excellent communication and customer service skills. The ability to explain technical information clearly to non-technical users. A flexible and adaptable approach, with the ability to remain calm under pressure. A willingness to learn, develop and progress within IT. What s on Offer Competitive salary of £26,000 £40,000 per annum, depending on experience and level. Supportive and collaborative working environment. Ongoing training and professional development. Opportunities for career progression. Immediate start available. If you have experience within IT helpdesk or technical support and are looking for your next opportunity, we would love to hear from you. WE Talent acts as an employment agency for permanent recruitment. We are committed to creating inclusive recruitment processes and welcome applications from people of all backgrounds. We believe diverse teams bring broader perspectives, stronger ideas and better outcomes, and we encourage applications from anyone who meets the key requirements of the role.
Jul 31, 2026
Full time
1ST & 2ND LINE HELPDESK ENGINEERS Location: Yateley, Hampshire, GU46 Salary: £26,000 £40,000 per annum, depending on experience Job Type: Full-time, Permanent Start Date: ASAP WE Talent are recruiting for both a 1st Line Helpdesk Engineer and a 2nd Line Helpdesk Engineer to join a growing IT support team based in Yateley. These are excellent opportunities for customer-focused IT professionals who enjoy troubleshooting technical issues, supporting users and developing their technical knowledge within a supportive and collaborative environment. The 1st Line Helpdesk Engineer will act as the first point of contact for customers, providing remote IT support via phone, email and a ticket management system. You will diagnose and resolve a range of technical issues, maintain accurate documentation and escalate more complex queries where required. The 2nd Line Helpdesk Engineer will take ownership of more complex technical issues and escalations, providing advanced support across Microsoft technologies, infrastructure and networking environments. You will also support junior engineers, maintain technical documentation and occasionally visit customer sites when required. Key Responsibilities Provide remote IT support to customers via phone, email and a ticket management system. Diagnose, troubleshoot and resolve a range of technical issues. Manage and update support tickets accurately. Escalate or take ownership of technical issues, depending on experience and level. Maintain customer IT documentation and contribute to the internal knowledge base. Deliver a professional, friendly and customer-focused support experience. Work collaboratively with colleagues to ensure issues are resolved efficiently. Support and guide junior engineers within the 2nd Line role. Occasionally visit customer sites to resolve complex or recurring issues within the 2nd Line role. Skills and Experience We are interested in hearing from candidates with experience in IT support, helpdesk or service desk environments. Knowledge of Windows desktop and server operating systems. Experience with Microsoft 365, Azure, SharePoint, OneDrive, Intune and Active Directory. An understanding of networking, including IP addressing, DHCP, DNS, switches and firewalls. Knowledge of antivirus and email security solutions, such as Sophos and Mimecast. Experience with VMware, Microsoft Hyper-V, Teams Voice, Autotask, Datto RMM or IT Glue would be advantageous for the 2nd Line position. Strong troubleshooting and problem-solving skills. Excellent communication and customer service skills. The ability to explain technical information clearly to non-technical users. A flexible and adaptable approach, with the ability to remain calm under pressure. A willingness to learn, develop and progress within IT. What s on Offer Competitive salary of £26,000 £40,000 per annum, depending on experience and level. Supportive and collaborative working environment. Ongoing training and professional development. Opportunities for career progression. Immediate start available. If you have experience within IT helpdesk or technical support and are looking for your next opportunity, we would love to hear from you. WE Talent acts as an employment agency for permanent recruitment. We are committed to creating inclusive recruitment processes and welcome applications from people of all backgrounds. We believe diverse teams bring broader perspectives, stronger ideas and better outcomes, and we encourage applications from anyone who meets the key requirements of the role.
Microsoft 365 Support Engineer We are seeking a highly organised and detail-oriented Microsoft 365 Support Engineer to join our team. This role focuses on providing expert-level support across Microsoft 365 services particularly Entra ID, SharePoint, and PowerShell scripting . The ideal candidate will have a strong technical background paired with excellent client-facing communication skills, demonstrating initiative and ownership throughout technical processes. Key Responsibilities 1. Customer Onboarding & Implementation Support initial setup of client environments, including user accounts and SharePoint configurations. Troubleshoot onboarding issues (e.g. Entra ID permissions, SharePoint access). Liaise between clients and development teams to escalate and resolve technical matters. Provide best practice advice on Microsoft 365 tenancy setup. Assist with data imports into SharePoint and resolve migration issues. Execute PowerShell scripts for automation and bulk changes. 2. Technical Support & Automation Act as an escalation point for 1st Line Support on Microsoft 365-related queries. Collaborate with support teams to resolve complex technical issues. Automate repetitive tasks to improve team efficiency. 3. Documentation & Knowledge Management Maintain and update internal knowledge bases and troubleshooting guides. Document client tenancy configurations and technical implementation notes Key Requirements Strong client service mindset with excellent attention to detail. Comfortable working independently and in collaborative teams. Able to prioritise and perform under pressure in fast-paced environments. Strong communicator both written and verbal with confidence in client meetings. Analytical mindset with excellent troubleshooting capabilities. Essential Experience Microsoft SharePoint Advanced understanding of configuration and permissions. Microsoft Entra ID Experience with access and identity management. PowerShell Proficient in scripting and automation tasks. Desirable Knowledge Microsoft Exchange Online Microsoft Purview Microsoft Teams Microsoft Copilot Benefits 25 days annual leave + public holidays + your birthday off Professional development opportunities Private medical and dental insurance Life assurance Central Manchester office (3 days office-based) Interested? Click Apply Now to join a growing, collaborative team supporting clients through their Microsoft 365 journey. Microsoft 365 Support Engineer
Jul 30, 2026
Full time
Microsoft 365 Support Engineer We are seeking a highly organised and detail-oriented Microsoft 365 Support Engineer to join our team. This role focuses on providing expert-level support across Microsoft 365 services particularly Entra ID, SharePoint, and PowerShell scripting . The ideal candidate will have a strong technical background paired with excellent client-facing communication skills, demonstrating initiative and ownership throughout technical processes. Key Responsibilities 1. Customer Onboarding & Implementation Support initial setup of client environments, including user accounts and SharePoint configurations. Troubleshoot onboarding issues (e.g. Entra ID permissions, SharePoint access). Liaise between clients and development teams to escalate and resolve technical matters. Provide best practice advice on Microsoft 365 tenancy setup. Assist with data imports into SharePoint and resolve migration issues. Execute PowerShell scripts for automation and bulk changes. 2. Technical Support & Automation Act as an escalation point for 1st Line Support on Microsoft 365-related queries. Collaborate with support teams to resolve complex technical issues. Automate repetitive tasks to improve team efficiency. 3. Documentation & Knowledge Management Maintain and update internal knowledge bases and troubleshooting guides. Document client tenancy configurations and technical implementation notes Key Requirements Strong client service mindset with excellent attention to detail. Comfortable working independently and in collaborative teams. Able to prioritise and perform under pressure in fast-paced environments. Strong communicator both written and verbal with confidence in client meetings. Analytical mindset with excellent troubleshooting capabilities. Essential Experience Microsoft SharePoint Advanced understanding of configuration and permissions. Microsoft Entra ID Experience with access and identity management. PowerShell Proficient in scripting and automation tasks. Desirable Knowledge Microsoft Exchange Online Microsoft Purview Microsoft Teams Microsoft Copilot Benefits 25 days annual leave + public holidays + your birthday off Professional development opportunities Private medical and dental insurance Life assurance Central Manchester office (3 days office-based) Interested? Click Apply Now to join a growing, collaborative team supporting clients through their Microsoft 365 journey. Microsoft 365 Support Engineer
MS Power Platform Specialist Job Overview Location: Milton Keynes, UK (Hybrid/Remote: Required to attend the office every Wednesday; additional days can be coordinated with the customer) Employment Type: Full-time / Permanent Job Summary Seeking a Senior Specialist with 7 to 11 years of experience in the Microsoft Power Platform to design, develop, and implement Power Apps, Power Automate, and Power Pages solutions. Roles and Responsibilities Act as a trusted technical partner, providing strategic guidance and hands-on delivery support to internal teams. Lead the end-to-end implementation of Power Platform projects, ensuring timely execution and adherence to quality standards. Engage in requirements gathering, business analysis, and use case definitions for AI Agent and Copilot solutions. Translate complex business needs into scalable solution designs utilizing Copilot Studio and the Power Platform. Develop and configure AI Agents within Microsoft Copilot Studio and the wider ecosystem, focusing on topics, prompts, and conversational workflows. Integrate applications with enterprise data repositories, including Microsoft 365, SharePoint, and Dataverse. Build custom connectors and design automated workflows with Power Automate. Conduct rigorous testing, validation, code reviews, and troubleshooting to maintain high solution reliability. Align all developments with organizational governance, IT security, and compliance regulations. Facilitate deployment, rollout strategies, user adoption, and transition to Business-as-Usual (BAU) support. Monitor and optimize AI Agent performance metrics, including usage trends, user feedback, token consumption, and cost tracking. Identify and communicate technical risks, constraints, dependencies, and delivery factors to leadership and stakeholders. Contribute to establishing governance frameworks, implementation baselines, and reusable delivery models for future AI deployments. Produce comprehensive documentation, including solution architecture, design specifications, and user manuals, while training end-users to maximize adoption. Note: The customer interview process is currently anticipated to consist of one round, which will be confirmed at the earliest opportunity. Skills & Expertise Mandatory Skills: Power Platform (Power Apps, Power Automate, Power Pages) Key Tools & Specializations: Microsoft Copilot Studio Agentic AI & Conversational Agents Power Platform Ecosystem AI Builder Enterprise AI Integration Generative AI Solution Design Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Jul 30, 2026
Full time
MS Power Platform Specialist Job Overview Location: Milton Keynes, UK (Hybrid/Remote: Required to attend the office every Wednesday; additional days can be coordinated with the customer) Employment Type: Full-time / Permanent Job Summary Seeking a Senior Specialist with 7 to 11 years of experience in the Microsoft Power Platform to design, develop, and implement Power Apps, Power Automate, and Power Pages solutions. Roles and Responsibilities Act as a trusted technical partner, providing strategic guidance and hands-on delivery support to internal teams. Lead the end-to-end implementation of Power Platform projects, ensuring timely execution and adherence to quality standards. Engage in requirements gathering, business analysis, and use case definitions for AI Agent and Copilot solutions. Translate complex business needs into scalable solution designs utilizing Copilot Studio and the Power Platform. Develop and configure AI Agents within Microsoft Copilot Studio and the wider ecosystem, focusing on topics, prompts, and conversational workflows. Integrate applications with enterprise data repositories, including Microsoft 365, SharePoint, and Dataverse. Build custom connectors and design automated workflows with Power Automate. Conduct rigorous testing, validation, code reviews, and troubleshooting to maintain high solution reliability. Align all developments with organizational governance, IT security, and compliance regulations. Facilitate deployment, rollout strategies, user adoption, and transition to Business-as-Usual (BAU) support. Monitor and optimize AI Agent performance metrics, including usage trends, user feedback, token consumption, and cost tracking. Identify and communicate technical risks, constraints, dependencies, and delivery factors to leadership and stakeholders. Contribute to establishing governance frameworks, implementation baselines, and reusable delivery models for future AI deployments. Produce comprehensive documentation, including solution architecture, design specifications, and user manuals, while training end-users to maximize adoption. Note: The customer interview process is currently anticipated to consist of one round, which will be confirmed at the earliest opportunity. Skills & Expertise Mandatory Skills: Power Platform (Power Apps, Power Automate, Power Pages) Key Tools & Specializations: Microsoft Copilot Studio Agentic AI & Conversational Agents Power Platform Ecosystem AI Builder Enterprise AI Integration Generative AI Solution Design Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
