68 jobs found

Complaints Manager Marley Risk Consultants Ltd are a chartered Loss Adjusters servicing the Property Latent Defects Insurance market across the UK. Established in 2013, with offices in Shrewsbury, Cheltenham and London, we are entering an exciting period of growth to meet the needs of our expanding client base. We are seeking a proactive and experienced Complaints Manager to lead our complaint s function, managing a team of three Complaints Handlers. You will oversee complex insurance complaints, multi-departmental issues, and contentious cases, ensuring resolution at the earliest opportunity while embedding a culture of continuous improvement across the business. Key Responsibilities Leadership & Team Management: Lead, mentor, and develop a team of three Complaints Handlers, ensuring high performance and professional growth. Allocate workloads effectively, monitor progress, and provide guidance on complex or contentious complaints. Foster a collaborative, supportive, and compliant team culture. Complaints Oversight & Resolution: Oversee the handling of complex, and contentious complaints, ensuring timely and robust resolution. Provide expert advice on complaints regulations and handling, ensuring compliance with evolving industry standards. Scrutinise complaints for potential reputational risks and escalate to Directors when necessary. Policy & Compliance: Ensure the complaints policy is developed, reviewed, and maintained in line with DISP, ICOBS and Customer Duty requirements. Oversee Ombudsman referrals and ensure responses meet regulatory and professional standards. Safeguard confidentiality and GDPR compliance across all complaints processes. Analysis & Reporting: Conduct root cause analysis of complaints and feed insights back into business processes to prevent recurrence. Produce high-quality reports for effective management oversight. Ensure lessons learned are communicated across the business to drive service improvements. Stakeholder Engagement: Work closely with line managers and claims teams to gain a full understanding of issues and support early resolution. Provide training and guidance to ensure all staff can identify potential complaints and refer them promptly in line with regulatory requirements and internal procedures Communicate effectively with service users, complainants, and external organisations, including Ombudsman services. Skills & Experience Required: Proven experience in complaints management within an insurance setting, ideally with leadership responsibilities. Strong understanding of the principles and components of the Complaints Process. Demonstrable experience handling complex and contentious complaints with professionalism under pressure. Experience in developing and embedding compliant systems and processes. Knowledge of issues concerning vulnerable people and ability to handle communications sensitively. Excellent written skills for drafting investigation reports, executive summaries, and formal responses. Strong verbal communication skills, able to engage confidently with staff at all levels, service users, and external stakeholders. Experience of Ombudsman referrals and regulatory compliance. Working knowledge of DISP, ICOBS and Customer Duty requirements. Ability to manage multiple priorities, deadlines, and de-escalate aggressive behaviour with empathy and firmness. Benefits: Enhanced company pension Cycle to work scheme Life Insurance (after probation) Private Medical Insurance (after probation) Employee Assistance Programme Free gym membership Tech scheme About the company At Marley Risk Consultants, we are proud to be a market leader in latent defect insurance claims management. Since our founding in 2013, we ve built a reputation for excellence, integrity, and innovation in the insurance and construction sectors. Our team is trusted by major insurers to deliver expert, efficient, and fair claims solutions that protect both property and peace of mind. We believe our people are our greatest asset. That s why we foster a collaborative, supportive, and forward-thinking work environment where every team member is empowered to grow, contribute, and make a real impact. Whether you're an experienced professional or just starting your career, you'll find opportunities to develop your skills, take on meaningful challenges, and be part of a company that values your voice. Interested Click apply and you will be redirected to our careers page to complete your application.

HR Data Analyst Leeds - hybrid Permanent Summary We are seeking a strategic and detail-focused HR Data Analyst to enhance how we capture, manage, and use people data. This role is pivotal in ensuring that HR data is accurate, compliant, and insightful which will be supporting both legislative requirements and business decision-making. You will take the lead in designing a fit-for-purpose suite of reports and dashboards, improving data accessibility for employees and managers, and uncovering and communicating trends that shape our people strategy. Some of the key deliverables for the role will include: Data capture and integrity Ensuring data meets business and legal needs Collaborate with HR and system administrators to improve data accuracy and consistency in Dayforce Define and uphold data quality standard including validation and regular audits Lead initiatives to keep people data clean, Current and reliable for reporting and analysis Align HR data with broader business data sets by working with IT, Finance, and other teams. Act as HR's data conscience, ensuring GDPR compliance and proper handling of personal and management information. Reporting Design tailored HR reports and dashboards for various stakeholders Enable self-service access to HR data and insights Continuously improve reporting processes for accuracy, timeliness and usability Automate recurring reports to boost efficiency and reduce manual effort. Ensure compliance with data privacy, security, and confidentiality standards Use data visualisation tools (e.g. Power BI) for clear, user-friendly reporting Support report creation and automation for monthly and board level reporting Analysis and insights Analyse workforce trends (e.g. headcount, attrition, diversity, engagement, performance Deliver clear, actionable insights to guide HR strategy and operations Provide proactive analytics to support business initiatives Collaborate cross functionality to interpret data and support decision making Present insights to senior leaders using compelling visuals and storytelling Explore predictive analytics to enhance HR and business outcomes Oversee the full reporting lifecycle, ensuring access to a robust and evolving analytics suite Capability Building and Continuous Improvement Champion training, capability building, and data governance across the HR and operational teams. Foster continuous improvement culture by enhancing user efficiency and uphold data integrity. Lead user requirement definition and prioritisation, acting as a trusted advisor to senior HR and Payroll stakeholders in designing scalable solutions. What we're looking for: Ideally been a HR focused Data Analyst or similar role Previous experience with Dayforce (or any other HR/People System Proven experience with reporting tools such as Power BI, Tableau, SQL Solid experience in using Excel Understanding of data governance, compliance and regulatory reporting (pay, GDPR etc) Benefits include : 25 Days Holiday + Bank Holidays with an option to Buy/Sell additional days Pension with a?leading provider and?up to?8% employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Life Assurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to choose from inc: Dental Insurance, Gym Membership, Give As You Earn, Travel Insurance, Tax Free Bikes Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.

The e-Assessment Association (eAA) is seeking a Sales and Marketing Executive to support the continued growth of a respected, mission-led, not-for-profit membership organisation working at the forefront of technology-enhanced assessment. This is a permanent, full-time, remote role focused on growing income across sponsorship, events, networks and partnerships by building strong relationships, clearly communicating value, and creating opportunities for engagement. The role will suit someone who is confident working with external organisations, comfortable discussing sponsorship and commercial opportunities, and motivated by contributing to the success of a purpose-driven organisation. Candidates are strongly encouraged to read the full role description before applying, as this advert provides a summary only and the detail of the responsibilities, experience required and application process is set out in full below. About the role Working closely with the Operations Manager and wider team, the Sales and Marketing Executive will support income growth across the Association s diverse workstreams, including: Association sponsorship , including recruitment, renewal and sponsor relationship management Event sponsorship and exhibition , particularly for the International e-Assessment Conference and other in-person and online events Income-generating networks , such as the Awarding Organisation (AO) Network Partnerships with organisations aligned to the Association s aims Marketing and events activity are central to this role, but always linked to commercial objectives. The postholder will help ensure that communications, events and engagement activity support sponsor value, relationship development and membership growth, rather than operating as standalone delivery areas. This is a varied role combining sales, marketing, communications, relationship management and operational support, offering the opportunity to work closely with members, sponsors, partners and volunteers across the global e-assessment community. Who this role is for This role would suit someone with some experience in B2B sales, sponsorship, partnerships, networks or marketing, who enjoys building relationships and is confident communicating value to existing and prospective customers. An interest in education, assessment or education technology is important, as is the ability to work independently in a remote environment. Please read the full role description carefully, including the essential and desirable criteria, before submitting an application. Key details Position: Sales and Marketing Executive Location: Remote (work from home) Contract: Permanent (following six-month probationary period) Hours: Full-time, 37.5 hours per week (flexible working requests considered) Salary: £26,000 £31,000 per annum (depending on experience) plus bonus scheme Closing date: Friday 16 January 2026, 12:00 GMT How to apply Full details of the role, including responsibilities, person specification, application requirements and supporting documents, are provided on our website. Interested candidates should submit an anonymised CV and cover letter via the application link provided on our website. Applications by email are not accepted. Applicants must remove all personal information from their CV and cover letter and complete the equality and diversity monitoring form as part of the application process.

We are a not-for-profit organisation committed to increasing the diversity and numbers of young people entering engineering and technology to meet the future workforce needs, as well as promoting roles that help us work towards net zero and drive environmental sustainability. Are you an experienced marcomms professional with a passion for building relationships and increasing audience engagement? We re looking for the right person to join us to drive our schools-facing campaigns, working across the marketing communications mix. Working with a range of stakeholders, you ll manage the development, planning and execution of a range of strategic campaigns and communication. You ll create compelling content that promotes our activities across multiple channels, tracking and reporting on performance and engagement. About EngineeringUK Our purpose is to drive change so more young people choose engineering and technology careers. Our vision is that the UK has the workforce needed for engineering and technology to thrive, to improve sustainability and to achieve net zero. Our mission is to enable more young people from all backgrounds to be informed, inspired and progress into engineering and technology. In the UK, we don t have enough engineers and demand is going up. So, we need more young people to realise there could be a future for them in engineering and technology. To really thrive, we need a stronger, more diverse and representative workforce and for that we have to do things differently to make engineering more appealing. We are a not-for-profit working with hundreds of organisations across business, education, professional institutions and the third sector so we can all grow the future talent pool together. We drive that collective effort through research and evidence, leadership, activities for schools and advocacy, with a focus on long-term sustainability. We guided by a series of values that we apply to all our activity: We are inclusive and care about diversity. We understand that we have different needs and create opportunities for everyone's voice to be heard We are collaborative . We listen, share and work in partnership to achieve our vision We are curious and keen to learn. We challenge ourselves and others to innovate and experiment We are insightful . We evaluate what we do and draw on research to make decisions and to improve our collective understanding We are driven by a strong sense of purpose. We are determined to make an impact and achieve our goals About the role The Marketing Communications Manager is responsible for the strategic delivery of strong marcomms campaigns and content creation that help meet programme targets, raise the profile of our work and drive increased targeted engagement with our programmes and services. Your main focus will be on programmes to engage our schools audiences, including teachers, careers leaders and young people. You will also drive engagement with organisations that run STEM outreach activities to help make all schools outreach more impactful. In your role you will manage recruitment campaigns and marcomms for EUK Education (our schools-facing brand) and associated programmes such as Big Bang. You will also manage social channels, web editing and some design elements, as well as supporting on wider marketing communications to our corporate audiences. The role is London based at our office at 10 Lower Thames Street, London EC3R 6EN and will involve frequent / may involve some travel in the UK (amend as required). We believe that hybrid working has many benefits and are pleased to offer flexible working with a minimum of 2 days (or 40%) a week in the office and the option for a flexible start and end to the working day in our vibrant central London office overlooking the Thames. Further details on our flexible working practices can be discussed at interview or you can reach out to a member of our HR team. Further details of the role can be found in the job description and person specification. Person specification Essential skills / competencies Proven experience of developing, planning and executing effective marcomms campaigns, including monitoring, analytics and reporting against targets Experience of schools/teacher-focused marketing communications Strong understanding and experience of digital communication methods, including CMS, social, e-marketing platforms, Google Analytics, SEO Experience of creating digital marketing content and managing design and production processes Ability to think creatively and innovatively whilst working under pressure Strong attention to detail, ensuring high quality outputs are delivery on deadline and to budget Excellent relationship management skills and experience of successfully managing external agencies Ability to work independently and flexibly in a rapidly changing environment Excellent communication skills, both written and oral Commitment to our mission and values, you will be able to engage with our values and work in a way that supports our commitment to equity, diversity and inclusion Desirable skills / competencies Experience of AEO/GEO and AI for marketing communications Strong analytical skills, turning data into insights Video editing skills Education / level of experience A professional marketing or communications qualification is desirable but not essential for this role This role would suit candidates with several years of solid marketing communications experience, ideally including some experience at manager level EngineeringUK is committed to being an inclusive workplace, where everyone feels they belong. This is supported by the dedicated work we are doing to ensure our policies and practices are inclusive and that our staff are trained to be able to fulfil this commitment. We value the benefits of a diverse workforce and encourage applications from people of all backgrounds and experiences. Our recruitment process is designed to be as accessible and inclusive as possible and to ensure people are individually assessed regardless of their backgrounds or characteristics. We are an equal opportunities employer and are open to flexible working, including job share. Applying for this role Applications If you would like to request to submit your application in an alternative format to support accessibility, please let us know. The deadline for applications is 5:00pm on Sunday 1 February 2026. Interviews Applications will be assessed against the requirements for the post as set out in the Role Profile and Person Specification. We are a Disability Confident committed employer. We guarantee an interview to any disabled people who meet the minimum requirements of the role. Additionally, if there are any reasonable adjustments we can make to make this process easier for you then we are happy to do so. Just complete the relevant sections of the online application form. We aim to notify candidates who have been shortlisted within 2 weeks. If you have not heard from us by this time, please assume that you have not been successful. First interviews will be held mid to late February What can we offer you? Competitive salary 28 days paid annual leave (plus bank holidays), in addition we normally close for the Christmas week Competitive pension (10% employer contribution) Annual bonus opportunity Flexible working A vibrant office with terrace overlooking the Thames embankment and Tower Bridge Employee Assistance Programme Life Insurance (4 x salary) Cycle to Work Scheme Long term illness/incapacity insurance cover (permanent health insurance or PHI) Annual private health check for all employees over 40 once they have completed their probationary period and to employees over 35 after 3 years service Discounted gym membership Yearly flu vaccination

Condé Nast is a global media company producing the highest quality content with a footprint of more than 1 billion consumers in 32 territories through print, digital, video and social platforms. The company's portfolio includes many of the world's most respected and influential media properties including Vogue, Vanity Fair, Glamour, Self, GQ, The New Yorker, Condé Nast Traveler/Traveller, Allure, AD, Bon Appétit and Wired, among others.# Job Description Location:London, GB Condé Nast is a global media company, home to iconic brands including and , among many others. We are headquartered in New York and London and operate in 32 markets worldwide, with a footprint of more than 1 billion consumers across print, digital, video and social platforms.Condé Nast thrives on collaboration, and our teams come together in the office four days a week (Monday - Thursday).We value diversity of background, views and cultures. We celebrate people for their personal qualities, skills and contributions, recognising the power our brands have to influence and shape culture. The Role: We are looking for an experienced Senior Manager, Technical Program Management who has successfully delivered complex transformation programs for technology and product organisations. To be successful in this role, you will bring deep knowledge of SDLC and PMO best practices, experience implementing process and technology optimisation initiatives, and a passion for building high-performing global teams that deliver digital transformation at scale. This role partners with business, product, and engineering leaders to define and deliver the portfolio of programs and projects within our Publishing domain. You will set and execute goals aligned with organisational strategy, owning delivery across the full SDLC and product lifecycle. As a functional leader, you will shape best practices for program and project management across Condé Nast's global Publishing Platform teams, driving operational maturity, performance, and excellence in collaboration with business, product, data, and technology leaders. Direct multiple complex technical and product programs across areas such as content services, content planning toolkit, publishing platforms, distribution as well as brand enablement, and driving content experience projects. Oversee portfolio governance, managing interdependencies, risks, and priorities across multiple programs and workstreams. Manage and develop a team of Technical Program and Project Managers to ensure effective execution and delivery outcomes. Partner with Product, Engineering, Design, Data, and Business leaders to deliver transformative software and platform solutions. Design and implement program governance frameworks, performance dashboards, and portfolio-level reporting for senior leadership. Apply and refine ITIL, LEAN, and AGILE best practices to improve delivery efficiency and quality. Develop and manage program business cases, budgets, and benefits realisation plans; ensure financial accountability across all programs. Partner with Product and Engineering leaders to define and track program OKRs and ensure alignment with organisational objectives. Monitor delivery performance, forecast resource requirements, and implement improvement or mitigation plans as needed. Ensure all program operations adhere to legal, financial, and organisational policies. Drive a culture of transparency, accountability, and continuous improvement. About you: Strong proven experience in Technical Program Management, with proven success at a Senior Manager level. Demonstrated success delivering large-scale technology and product transformation programs in a global or enterprise environment (Media or Publishing experience preferred). Understand core technical concepts in relation to Publishing platforms. Familiar with distributed system designs, enterprise architecture as well as data storage and transfer mechanisms. Strong expertise in program governance, portfolio management, and cross-functional stakeholder engagement. Strong financial acumen, including business case development, capex/opex management, and value realisation. Proven experience managing a PMO, implementing ITIL, LEAN, and AGILE frameworks, and driving continuous improvement. Demonstrated experience working with OKR and SDLC frameworks with Product and Engineering teams. Experienced in leading, mentoring, and developing technical program and project management teams. Excellent communication, influence, and stakeholder management skills across all levels of the organisation. Expert proficiency in JIRA, Confluence, Smartsheet, Airtable, Microsoft Project, Excel, and Google Workspace. Holds a recognised Program/Portfolio Management certification (PRINCE2, PMP/PMI, or P3O). Collaborative, self-driven, and results-oriented; able to manage ambiguity and deliver outcomes in a fast-paced environment. Flexible to collaborate across global time zones. Good to have : Experience with Machine learning projects, GraphQL data, site search APIs, content management systems, front-end user experience tooling and design system, taxonomy understanding, web application rendering and SEO optimization. 25 days holiday (plus bank holidays) and extra days of annual leave if you move house or want to volunteer. You'll have access to a competitive pension scheme, Bupa Private Healthcare, Season ticket loans and eye tests. We offer a range of tools to support your wellbeing, including core hours, 10 remote days (from home or a country with a Condé Nast office location), access to our Employee Assistance Programme, corporate gym membership and cycle to work scheme. We're a dog friendly office, plus you'll enjoy discounts and magazine subscriptions, keeping you up to date with all things Condé Nast. We encourage personal and professional growth through the Condé Nast Learning Hub where you'll find an extensive portfolio of learning courses and training, available in local languages. Our Employee Resource Groups provide a platform for employees to identify shared objectives, exchange ideas, and work on community priorities for our global workforce.Wenn Sie an dieser Gelegenheit interessiert sind, bewerben Sie sich bitte unten, und wir werden Ihre Bewerbung So bald wie möglich überprüfen. Sie können Ihren Lebenslauf jederzeit aktualisieren oder ein Anschreiben hochladen, indem Sie auf Ihr Kandidatenprofil zugreifen. Condé Nast ist ein Arbeitgeber, der Chancengleichheit fördert. Wir bewerten qualifizierte Bewerber ohne Rücksicht auf Rasse, Hautfarbe, Religion, Geschlecht, sexuelle Orientierung, Geschlechtsidentität, nationale Herkunft, Behinderung, Veteranenstatus, Alter, Familienstand und andere gesetzlich geschützte Eigenschaften. Condé Nast is a global media company home to iconic brands including Vogue, GQ, AD, Condé Nast Traveler, Vanity Fair, Wired, The New Yorker, Glamour, Allure, Bon Appétit, Self and many more. Headquartered in New York and London, the company produces award-winning journalism, content and entertainment for every platform today and operates in 32 markets worldwide including China, France, Germany, India, Italy, Japan, Mexico, Spain, the U.K. and U.S., and Taiwan.At Condé Nast we value diversity of background, views and cultures. We celebrate people for their personal qualities, their skills and contributions. And we recognize the power our brands have to influence and shape culture, catalyze action and help make our world a better place for all.For more information, please visit and for Twitter for Instagram.

About TOPRA TOPRA (The Organisation for Professionals in Regulatory Affairs) was established in 1978 and is a Professional membership organisation of Regulatory Affairs. TOPRA's membership body consists of individuals within healthcare (i.e., pharmaceutical, biotech, or health technology). The industry is responsible for regulating the manufacturing, distribution, and usage, of specific healthcare interventions and to ensure this complies with strict laws and regulations for those who work in healthcare. TOPRA supports its members with training, development, and education and improves professional competence while setting standards for those who work in Regulatory Affairs. TOPRA provides networking and learning opportunities for its members and discussions on best practices through workshops, seminars, conferences, symposiums, etc. Job Summary The Events Coordinator provides operational and administrative support for TOPRA's events and member engagement activities. Reporting to the Communities & Events Manager, the Events Coordinator will help to deliver an active programme of member and volunteer-supported activities, including conferences, summits, annual lectures, webinars, networking sessions, and other events. These will be used to foster connection, professional exchange, and participation across the TOPRA community. This is a hands-on role requiring excellent organisational and project delivery skills, attention to detail, and a friendly, professional approach to working with members, volunteers, and colleagues. The ideal candidate will be a strong communicator who enjoys event coordination, relationship-building, and seeing ideas come to life through great planning and teamwork. Key Responsibilities 1. Community Support and Coordination Provide administrative and logistical support for TOPRA's SPINs and INs, including scheduling meetings, preparing materials, and updating membership lists. 2. Event Administration and Delivery Support the planning and delivery of events including member networking sessions, community meetings, and other engagement activities. Coordinate event logistics such as bookings, catering, materials, and delegate communication. Oversee/Chair/support the volunteer working group activities and their development of, for example, of event programmes. Support in the organisation and delivery of the event project management activities and meetings. This will require liaison with teams across the organisation, and with external suppliers supporting activities, such as event logistics. Assist with webinar and hybrid event setup, including managing attendee lists, speaker coordination, and technical support during live sessions. Collaborate with the wider Marketing team to promote events activities and share relevant updates with members. Work with the Digital Marketing & Engagement Officer to ensure event information, communications and branding aspects of the event is accurately represented on the website and social media. 3. Operational and Data Management Maintain accurate records of members, events, and community activities in the organisation's CRM and event management systems. Assist with event budgeting by processing invoices, monitoring costs, and maintaining financial records. Prepare routine reports on event attendance and community activity for internal use. Ensure compliance with GDPR and internal data protection policies. Support continuous improvement by suggesting practical enhancements to processes and workflows. 4. Collaboration and Team Support Work closely with the Communities & Events Manager to deliver the annual calendar of activities and events. Collaborate with colleagues across Marketing, Membership, and Professional Development to ensure joined-up communication and consistent member experience. Contribute ideas to improve engagement, streamline event delivery, and strengthen the value of TOPRA's community network. Represent TOPRA professionally in all member and partner interactions, demonstrating enthusiasm and commitment to high standards of service. Qualifications and Skills Essential Degree (or equivalent experience) in Events Management, Marketing, Communications, or a related field. Experience providing administrative, project management or operational support in events, membership, or professional services. Excellent organisational skills and attention to detail. Strong written and verbal communication skills with a professional, approachable manner. Ability to manage multiple tasks and deadlines effectively. Collaborative team player who enjoys working with others and contributing ideas. Positive attitude and willingness to learn and take on new challenges. Desirable Experience working within a membership organisation, professional body, or not-for-profit setting. Customer service skills Familiarity with CRM systems and/or digital marketing tools. Experience supporting virtual, hybrid and live events. Understanding of the healthcare, life sciences, or regulatory affairs sectors. Key Competencies Team Player: Works collaboratively with colleagues at all levels, contributing to a positive and supportive team environment Approachable and Engaging: Builds constructive relationships internally and externally, with a friendly and professional manner Creative and Open-minded: Thinks innovatively, contributes new ideas, and is confident to share suggestions while remaining receptive to feedback and direction Communication: Professional and confident communicator, written and verbal Teamwork: Works collaboratively, supports colleagues, and contributes positively to team success Attention to Detail: Delivers high-quality work and ensures accuracy in all tasks Member Focus: Provides a friendly, helpful, and responsive service to members and volunteers Adaptability: Comfortable working flexibly in a fast-paced environment Initiative: Takes ownership of tasks and contributes ideas for improvement Collaboration: Builds positive working relationships and works effectively across departments Innovation: Seeks creative ways to improve member engagement and event experiences Organisation: Plans, prioritises, and executes multiple projects with accuracy and efficiency Communication: Clear, confident communicator with excellent interpersonal skills Member Focus: Understands member needs and strives to deliver high-quality, relevant experiences Adaptability: Thrives in a fast-paced environment and responds positively to change Professionalism: Represents TOPRA with integrity and enthusiasm TOPRA is committed to equality of opportunity. Anyone will be considered for a role within our organisation, and we welcome applications from all candidates, regardless of background. Please note that candidates will be required to provide proof of their right to work in the UK by the start of their employment. What We Offer Competitive salary, along with an attractive benefits package, including 26 days holiday plus Company closure days (normally 3 days) between 25th and 31st December, hybrid working policy (2 days a week in the office), 5% employer pension contribution, and life assurance. A collaborative, supportive working environment committed to excellence in regulatory affairs training. The chance to make a meaningful impact by shaping future leaders in regulatory affairs. Application Process Interested candidates should submit their CV and a cover letter detailing their experience and suitability for the role to Closing Date: 6 February 2026

18-Month Fixed-Term Contract (FTC) Full Time, 37.5 hours per week About the Role Our client are passionate about removing inefficiencies and giving our team the tools they need to be the best. They have started a journey to improve one of our core system Site Information Management Systems (SIMS) and are looking for a talented Project Manager to join their dynamic team and work with the business to make the development programme a success. They are seeking a highly skilled and strategic Project Manager to join our Business IT team as part of the SIMS programme, working alongside a Programme Manager, Business Analysts and Solutions Architects. The Project Manager will play a crucial role in driving the activity required to re-develop their SIMS platform by developing and managing project plans, collaborating with internal and external stakeholders, and working in an agile manner to achieve key business objectives. This role involves deep engagement with stakeholders at all levels, active dependency and resource management, and the ability to influence business decisions. Understanding the context of the SIMS platform; you will drive new and potentially disruptive approaches to performing business activities. You will lead project teams to successfully develop and deliver key components in the SIMS platform, ensuring critical technological and business dependencies are considered and play a key role in transforming these to development activity. The role is hybrid, working from home mostly but coming into one of their offices/sites (locations include Warrington, Coventry, Solihull, Tamworth and Wakefield) as and when your project requires you to, for project workshops and team meetings etc. About You They are looking for a Project Manager with credible experience and a proven track record of delivering in projects as part of a programme, from small-scale process changes to large, complex technical initiatives including system and data improvements. You need to have solid experience in managing relationships with senior executives and key stakeholders as well as leading a project team, ensuring clear and effective communication and reporting between Projects and Programme, Internal Stakeholders, IT and 3rd party vendors. You need to be adept at identifying risks and dependencies in a fast-moving environment, managing multiple projects through associated budget and resource constraints and drive quality standards throughout the project team. A project management qualification (e.g., APM Practitioner, PRINCE2 etc.) is required. A certification in Agile Project Management or previous experience of delivering in an Agile environment is an advantage. Benefits They strive to support our colleagues to achieve a healthy work-life balance. They understand that many of our people have family and personal responsibilities and so we are committed to providing that support. Pension Scheme matched up to 6%; 26 days holiday plus bank holidays and rising to 30 days after 8 years' service and the holiday plus scheme; Private Healthcare Cover; Life Assurance up to 4 times your basic salary; Recognition for professional qualification/membership achieved up to £1000; Mental Wellbeing and Employee Supports; Company car/car allowance (where applicable); People Portal for high street discounts; Long Service Wards; Sharesave Plan; Incentive Scheme; Enhanced Family leave and more! About Us Our client provides national construction and infrastructure services to private and public sector customers across a comprehensive range of markets. They aim to create great results for their customers, partners and ourselves. Their Leadership are focused on building a sustainable and profitable business unit based on selective, relationship-based business driven by outstanding people who are motivated by delivering an exceptional customer experience. Relationships with their customers and supply chain partners drives our business strategy. They have a balanced approach to securing new work, engaging with customers and frameworks that offer the opportunity for long-term relationships and repeat business. Please refer to the full Job Description upon completing your application. Our client encourages diversity of people and thought, and embrace peoples' differences. Everyone is unique and they value the different ideas, experiences, and perspectives that each individual brings to their work, their team, and the wider business. They are committed to ensuring we create the very best place to work in the industry, and an environment where every person feels included and is treated equally, fairly and with respect. They actively promote an inclusive culture where you can be yourself at work. It's this approach they believe brings out the best in everyone and creates a fun, dynamic, innovative, and rewarding environment. Our client is an equal opportunities employer and has been accredited with the Positive About Disabled People 'Two Ticks' accreditation. They are also an Investors in People company.

18-Month Fixed-Term Contract (FTC) Full Time , 37.5 hours per week About the Role Our client are passionate about removing inefficiencies and giving our team the tools they need to be the best. They have started a journey to improve one of our core system Site Information Management Systems (SIMS) and are looking for a talented Business Analyst to join their dynamic team and work with the business to make the development programme a success. They are seeking a highly skilled and strategic Business Analyst to join their Business IT team as part of the SIMS programme, working alongside programme/project managers, business co-ordinators and Solutions Architects. The Business Analyst will play a crucial role in shaping the business vision of their SIMS platform by leading complex analysis, developing robust solutions, and working in an agile manner to elicit business requirements. This role involves deep engagement with stakeholders at all levels, comprehensive analysis, and the ability to influence business decisions. Understanding the context of the SIMS platform; you will create new and potentially disruptive approaches to performing business activities. You'll develop models and diagrams to represent and communicate data/business requirements and play a key role in transforming these to development activity. The role is hybrid, working from home mostly but coming into one of the Morgan Sindall, or third-party, offices/sites (locations include Warrington, Coventry, Solihull, Tamworth and Wakefield) as and when your project requires you to, for project workshops and team meetings etc. About You Our client are looking for a Business Analyst with credible experience and a proven track record of delivering in projects as part of a programme, from business process level changes to system and data improvements. You need to have solid experience in managing relationships with senior executives and key stakeholders as well as working well as part of a project team, ensuring clear and effective communication between project managers, stakeholders, IT and 3rd party vendors. You need to be adept at identifying, analysing and documenting user stories and business acceptance criteria, using analytical and critical thinking abilities to dissect complex problems and propose appropriate solutions. Familiarity with project management practices and frameworks (e.g., Agile, Waterfall) is a must. A certification in Business Analysis (e.g., CBAP, CCBA), Project Management (e.g., PMP, PRINCE2) and / or Process Improvement (e.g., Lean Six Sigma), or previous experience of working in an Agile environment is an advantage. Benefits They strive to support their colleagues to achieve a healthy work-life balance. They understand that many of our people have family and personal responsibilities and so we are committed to providing that support. Pension Scheme matched up to 6%; 26 days holiday plus bank holidays and rising to 30 days after 8 years' service and the holiday plus scheme; Private Healthcare Cover; Life Assurance up to 4 times your basic salary; Recognition for professional qualification/membership achieved up to £1000; Mental Wellbeing and Employee Supports; Company car/car allowance (where applicable); People Portal for high street discounts; Long Service Wards; Sharesave Plan; Incentive Scheme; Enhanced Family leave and more! About our client: Our client provides national construction and infrastructure services to private and public sector customers across a comprehensive range of markets. They aim to create great results for our customers, partners and ourselves. Their Leadership are focused on building a sustainable and profitable business unit based on selective, relationship-based business driven by outstanding people who are motivated by delivering an exceptional customer experience. Relationships with our customers and supply chain partners drives their business strategy. They have a balanced approach to securing new work, engaging with customers and frameworks that offer the opportunity for long-term relationships and repeat business. Please refer to the full Job Description upon completing your application. Our client encourages diversity of people and thought, and they embrace peoples' differences. Everyone is unique and we value the different ideas, experiences, and perspectives that each individual brings to their work, their team, and the wider business. They are committed to ensuring we create the very best place to work in the industry, and an environment where every person feels included and is treated equally, fairly and with respect. They actively promote an inclusive culture where you can be yourself at work. It's this approach we believe brings out the best in everyone and creates a fun, dynamic, innovative, and rewarding environment. Our client is an equal opportunities employer and has been accredited with the Positive About Disabled People 'Two Ticks' accreditation. They are also an Investors in People company.

Operational Safety Lead (Electrical) London - Hybrid Working (office-based on two of the three core days: Tuesday, Wednesday, and Thursday, with the option to work remotely in the UK or from the office for the rest of the week) The Organisation Our client represents the transmission and distribution operators in the UK and Ireland. As a not-for-profit organisation, they bring together experts across a range of areas, enabling collaboration and the sharing of best practices. They are now looking for an Operational Safety Lead to join them on a full-time, permanent basis. The Benefits - Salary of £50,000 - £60,000 per annum, dependent on experience - At least 28 days' holiday entitlement (plus public holidays, additional day off during Christmas closure, and a day off on your birthday) - Group Personal Pension Scheme (salary exchange scheme) - 3 x Life Assurance - Annual Bupa Medical Assessment - Employee Assistance Programme - Discounted gym membership - Interest-free season ticket or bike loan - Eye test expenses - Complimentary fruit, tea and coffee in the office - Early finish on Fridays This is an unmissable opportunity for an experienced operations professional with a background in the energy or utilities sector and deep electricity networks expertise to join our client's influential organisation at a time when safety leadership has never mattered more. You'll step into a role with genuine industry-wide influence, where your knowledge and judgement will help shape standards, guidance and best practice across the UK and Ireland. Alongside meaningful impact, you'll be given the space to lead, collaborate and grow, while enjoying a supportive hybrid working culture that values expertise, balance and long-term professional development. So, if you're looking for a role where your knowledge and leadership will truly shape safer outcomes, then apply today. The Role As the Operational Safety Lead, you will co-ordinate and drive our client's operational and electrical safety programmes. Specifically, working across the industry, you will lead the improvement of safety outcomes for employees, contractors and the public. Working within the Safety, Health and Environment team, you will oversee key operational and public safety programmes, providing leadership and secretariat support to industry committees and working groups. You'll help shape policy, standards, guidance and public safety campaigns, manage safety data and reporting, and act as a central point of engagement for all engaged parties to support regulatory compliance and continuous improvement. Additionally, you will: - Co-ordinate workshops, industry events and joint initiatives with third parties - Maintain and update operational and electrical safety content across our client's platforms - Support public-facing safety communications and campaigns - Ensure effective document control, reporting and stakeholder engagement across safety programmes About You To be considered as the Operational Safety Lead, you will need: - Strong operational experience in the electricity networks sector - At least five years' experience in the energy or utilities sector - A strong understanding of electrical engineering, the electricity networks, and operational and electrical safety - Basic knowledge of website management and digital communications - The ability to write technical reports and documentation - Project management skills - Confidence to engage with senior stakeholders - A NEBOSH Certificate (or equivalent) in Health and Safety Management The closing date for this role is 8th January 2026. Other organisations may call this role Electrical Safety Manager, Operational Safety Manager, Electrical Safety Lead, Health and Safety Manager, Electrical Compliance Manager, Electrical Operations Manager, or Safety and Compliance Lead. Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you want to bring your expertise to a role with real national impact as an Operational Safety Lead, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Company Description Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they're likely to die from. Job Description In this role you will be leading on content, managing the calendar and working with our wider teams on the planning and delivery of Marie Curie campaigns including the Great Daffodil Appeal and the Nobody Should Die in Poverty campaign. This role is vital to the organisation; collaborating with colleagues and key stakeholders across the charity to bring our brand, our services, and our mission to life online. You will be responsible for: Channel management and reputation: you will manage daily content across Twitter, Facebook, Instagram, Tik Tok and other social platforms with a combined audience of nearly 800,000 followers. Social media strategy: you will also be responsible for the development of social media strategy for key campaign activity, e.g. Great Daffodil Appeal, National Day of Reflection, and brand campaigns, as well as ensuring social media is integrated into wider communications and marketing plans. Content creation: leading on content across our national channels, you will work with colleagues in the PR, Content and Creative teams to plan and develop daily content. Budget management and paid activity: you will lead on our organic paid strategy, working closely with our Digital Marketing Manager, and liaise with external agency on a weekly basis to review and refine our approach. You are the budget holder for this activity, including decision making to optimise best performing content and to maximise reach and engagement. Regional strategy: you will lead on our regional social media strategy reflecting our aim to become a place-based organisation, working with key stakeholders across the nations, to ensure our local presence is engaging, vibrant and complements our national activity. Key Criteria: An experienced social media expert to bring insight, passion, and talent to the organisation and team. Experience of social-first content development, across Instagram, Facebook, Twitter, Tik Tok, Linkedin and Youtube. Charity Experience in managing high profile campaigns Proven ability in using data measurement and insights to improve and optimise social performance. Proven track record of developing, managing, and growing successful online communities A degree is not essential for this role however we expect you to have previously: Created, developed and delivered social media strategy and plans (including managing content, engagement, platform development and listening tools). Managed a variety of key stakeholders, including leading on strategy in devolved nations where appropriate Please see the full job description Application & Interview Process As part of your online application, you will be asked for a CV. Review both the advert and job description and outline your most relevant skills, experience and knowledge for the role. Close date for applications: Sunday 18th January 2026 Salary: £36,900 - £41,000 Contract: 6 month contract Based: Homebased, can be based in London with regular travel to London Office Benefits you'll LOVE: Flexible working. We're happy to discuss flexible working at the interview stage. 25 days annual leave (exclusive of Bank Holidays) Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%) Loan schemes for bikes; computers and season tickets Continuous professional development opportunities. Industry-leading training programmes Wellbeing and Employee Assistance Programmes Enhanced bereavement, family friendly and sickness benefits Access to Blue Light Card membership Subsidised Eye Care Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one. We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences. We're happy to accommodate any requests for reasonable adjustments. Please email any requests to Additional Information Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one. We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences. We're happy to accommodate any requests for reasonable adjustments. Please email any requests to

Overview Please get in touch if you would like to discuss this role We are seeking a dynamic and driven Engagement Manager, to work with our mission focussed client, dedicated to promoting sustainable corporate governance through a global network of membership groups. Success in this role would entail building strong, trusted relationships with Group leaders across an international portfolio, supporting their growth and maturity as credible voices in climate governance. A successful Engagement Manager will proactively facilitate knowledge sharing across the network, ensuring timely and effective communication between members and the Executive Team, and contribute to scalable systems for measuring impact, working effectively across the organisation to do so. You will be a skilled collaborator, adept at managing multiple priorities, supporting events and cross-team initiatives, and helping members thrive as part of a growing, globally connected community working to advance the climate agenda in boardrooms worldwide. This position will be a permanent contract, to start before or by January 2026. This is a full-time role working 37.5 hours a week, with a blend of office and home working, as agreed in advance. The role-holder will occasionally need to attend online meetings outside normal office hours, to accommodate different time zones; and to undertake occasional international travel. Key Duties Act as the main point of contact (within a portfolio) for Group Leads, assisting them with queries and signposting further information, as well as supporting them to localise and disseminate key resources from the organisation and its partners Support the development of each group within a portfolio and encourage knowledge exchange and building across the whole network, working with the wider Engagement Team Build overall understanding of regional group development and priorities, through regular meetings, ensuring Group Leads understand the support offered by the Executive Team Support in the communication and monitoring of feedback from Group Leads, including through surveys and informal conversations Work with the communications team to ensure effective dissemination of organisation collateral, and to highlight events and successes to the wider community Assist in the delivery of a project to implement a scalable self-assessment mechanism covering core competencies and a framework to identify key performance metrics to measure the impact of each group's efforts Work with the Senior Engagement Manager and Events Coordinator to plan, deliver, and manage regular meetings bringing together all groups to share key updates and facilitate peer-learning and knowledge exchange Provide ongoing operational support for engagement-related initiatives across the network, collaborating with the Communications, Knowledge and Content teams to do so Skills and Experience Bachelor's degree or equivalent Minimum of 3 years' professional experience in stakeholder engagement, partnerships, business development or membership/community management Proven experience managing an international community or group of stakeholders Relationship management and demonstrated facilitation skills for both virtual and in-person meetings or events Skilled in project management, managing concurrent workstreams and ensuring timely delivery Confident and skilled stakeholder engagement style to work with senior representatives including leadership team, board members, funders, and other key partners Strong organisational skills with close attention to detail whilst also retaining a comprehensive vision of the big picture Excellent written and verbal communication skills Strong interpersonal skills, to ensure constructive engagement with all stakeholders Capable of a range of administrative tasks: scheduling meetings, minute-taking, CRM/database usage Listens actively and synthesises discussions into clear, concise points Problem-solves and negotiates effectively Effective and efficient time manager, prioritises in the face of competing demands, works to short timescales and deadlines Works independently without supervision as well as collaboratively as part of a team Maintains confidentiality, handling sensitive information with tact and discretion Event coordination and management experience Understanding of how to support income generation and build a value proposition for non-profit organisations Cultural awareness, for working with a range of international stakeholders Relevant technology familiarity: collaboration tools such as Zoom, Teams, membership databases/ CRM, project management software Has an understanding or interest in the international climate change agenda and corporate climate action To apply for the role of Engagement Manager, please send a covering letter together with a copy of your CV in MS Word. Ann Pettengell Ltd is acting as an Employment Agency for this vacancy.

Overview Please get in touch if you would like to discuss this role We are seeking a dynamic and driven Engagement Manager, to work with our mission focussed client, dedicated to promoting sustainable corporate governance through a global network of membership groups. Success in this role would entail building strong, trusted relationships with Group leaders across an international portfolio, supporting their growth and maturity as credible voices in climate governance. A successful Engagement Manager will proactively facilitate knowledge sharing across the network, ensuring timely and effective communication between members and the Executive Team, and contribute to scalable systems for measuring impact, working effectively across the organisation to do so. You will be a skilled collaborator, adept at managing multiple priorities, supporting events and cross-team initiatives, and helping members thrive as part of a growing, globally connected community working to advance the climate agenda in boardrooms worldwide. This position will be a permanent contract, to start before or by January 2026. This is a full-time role working 37.5 hours a week, with a blend of office and home working, as agreed in advance. The role-holder will occasionally need to attend online meetings outside normal office hours, to accommodate different time zones; and to undertake occasional international travel. Key Duties Act as the main point of contact (within a portfolio) for Group Leads, assisting them with queries and signposting further information, as well as supporting them to localise and disseminate key resources from the organisation and its partners Support the development of each group within a portfolio and encourage knowledge exchange and building across the whole network, working with the wider Engagement Team Build overall understanding of regional group development and priorities, through regular meetings, ensuring Group Leads understand the support offered by the Executive Team Support in the communication and monitoring of feedback from Group Leads, including through surveys and informal conversations Work with the communications team to ensure effective dissemination of organisation collateral, and to highlight events and successes to the wider community Assist in the delivery of a project to implement a scalable self-assessment mechanism covering core competencies and a framework to identify key performance metrics to measure the impact of each group's efforts Work with the Senior Engagement Manager and Events Coordinator to plan, deliver, and manage regular meetings bringing together all groups to share key updates and facilitate peer-learning and knowledge exchange Provide ongoing operational support for engagement-related initiatives across the network, collaborating with the Communications, Knowledge and Content teams to do so Skills and Experience Bachelor's degree or equivalent Minimum of 3 years' professional experience in stakeholder engagement, partnerships, business development or membership/community management Proven experience managing an international community or group of stakeholders Relationship management and demonstrated facilitation skills for both virtual and in-person meetings or events Skilled in project management, managing concurrent workstreams and ensuring timely delivery Confident and skilled stakeholder engagement style to work with senior representatives including leadership team, board members, funders, and other key partners Strong organisational skills with close attention to detail whilst also retaining a comprehensive vision of the big picture Excellent written and verbal communication skills Strong interpersonal skills, to ensure constructive engagement with all stakeholders Capable of a range of administrative tasks: scheduling meetings, minute-taking, CRM/database usage Listens actively and synthesises discussions into clear, concise points Problem-solves and negotiates effectively Effective and efficient time manager, prioritises in the face of competing demands, works to short timescales and deadlines Works independently without supervision as well as collaboratively as part of a team Maintains confidentiality, handling sensitive information with tact and discretion Event coordination and management experience Understanding of how to support income generation and build a value proposition for non-profit organisations Cultural awareness, for working with a range of international stakeholders Relevant technology familiarity: collaboration tools such as Zoom, Teams, membership databases/ CRM, project management software Has an understanding or interest in the international climate change agenda and corporate climate action To apply for the role of Engagement Manager, please send a covering letter together with a copy of your CV in MS Word. Ann Pettengell Ltd is acting as an Employment Agency for this vacancy.

Global Workplace Solutions is a division of CBRE providing integrated solutions across large multi-discipline property portfolios. We are an organisation that has people at the heart of its culture and our aim for this account is to deliver an exceptional service to BT. Our BT Workplace team provide a full range of building maintenance services to their 7,000 buildings in the UK, from commercial offices and telephone exchanges to call centres and retail shops. We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service, Excellence The role: Multiskilled Host Acting as the heart of the office, our Hosts anticipate customer needs and provide a 'hassle-free' workplace experience that's designed to make life easier and enhance our customers' well-being. Hosts deliver people-focused, anticipatory services in order to provide a cohesive and connected workplace experience for building occupants and visitors. Hosts will enhance the moments that matter throughout a colleague's working day. Our Hosts are the first point of contact when people enter the building, providing a warm welcome to colleagues and building visitors alike and being knowledgeable about the local area. They are at the forefront of delivering a positive office experience; being the first point-of-contact for building users throughout the day, acting as a liaison between the occupants and the wider workplace team for all building and housekeeping services to keep our client workspace running smoothly. Supporting colleagues in using meeting room technology, delivering engagement activities and games for wellbeing, ensuring consumables are stocked, and ensuring the building is reset so each day it looks like it did on 'day one'. At larger locations Hosts manage meetings and event spaces. From greeting guests to assisting with bookings, catering, AV and other event activities; Hosts ensure everything runs smoothly so our client can concentrate on enjoying their event. We ensure an exceptional workplace experience journey for our colleagues and clients alike. It's about detail, best practice, knowing what good looks like and then raising the bar. Key responsibilities are as follows: To deliver a best in class Front of House service to welcome clients, visitors, colleagues and business partners at all times. To plan and prioritise own work allocation according to the needs of the site as determined by your Line Manager Carry out daily building walks to ensure all floors are tidy, compliant and reset back to 'day one' and proactively manage any issues identified. This includes health, safety and security checks each day in alignment with the daily checklist. Act as the go to' for your floor neighbourhoods and see yourself as an extension of BT and promote their culture and values in everything you do. Provide proactive, innovative solutions and resolution of BT colleague issues and provide visible assistance when required. Activity planning and delivery to support BT colleague engagement Support the wider FM team, ensuring the site always remains compliant with current Health & Safety legislation Ensure all building communications are up to date and in line with company expectations and have relevant information always displayed Ensure that all requests made via the Facilities Helpdesk are entered on to the system in a timely manner and that completed jobs are updated through the CAFM systems within the contractual SLA Engage with other service partners, such as housekeeping and security to ensure prompt and effective request solutions and close out Provide Front of House / Reception services, work across and deliver services across different floors and support all meetings and events as required Provide basic housekeeping duties across your areas of work, including but not limited to: loading and unloading of dishwashers, general spot cleaning of highly utilised areas, meeting room and communal area resets and general upkeep of kitchen facilities. Ensure floor and kitchen consumables are monitored, ordered and re-stocked as and when required. Assist and co-ordinate with the in-house Engineering team to ensure all tasks are completed within SLA and to a quality standard Always promote and maintain the core values of CBRE Provide porterage and event set up support as and when required. Monitor and report as needed on building occupancy and utilization To provide any other administrative duties as required To ensure there is a pleasant and positive working environment for BT business colleagues with hosts who are available and accessible within the building To build relationships with clients and colleagues, ensuring they have everything they need for their working day and ensure all workplace facilities are maintained and inspected regularly. To be proactively visible in all areas of the building Deliver site inductions to new client colleagues and building users To communicate effectively and appropriately - using verbal and written channels in both a proactive and professional manner Utilise skills and knowledge to join/become a subject matter expert and/or champion to support with continuous improvement and innovations Person Specification: Previous experience in a customer-facing role is essential. Excellent communication and customer service skills with a high level of attention to detail. Ability to seek out opportunities for continuous improvement and portray vision, values and passion. Exceptional written and verbal communication skills Ability to successfully multitask and able to adjust tasks in accordance with changing deadlines and priorities in a high-pressured environment. Organised, independent and self-motivated, enthusiastic, dependable, detail-oriented, flexible in scheduling and prioritisation. Flexible approach to work Understands and appreciates the importance of using discretion at all times Does not let issues go; follows up on issues through to resolution. Our mission: To build a world-class business through exceptional service and exceptional people Why CBRE? Salary & Benefits: Enjoy a competitive salary with a comprehensive benefits programme, designed to make sure you feel valued in your role, with benefits that support the mental, physical, emotional and financial health for you and your family. Learning & Development: Access LinkedIn Learning from day one with over 16,000 courses available, grow through our internal career pathways an unlimited training support on Talent Coach. Values-Based Culture: We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service and Excellence. Positive Work Environment: Over 74% of our colleagues would recommend us as a great place to work, according to our latest internal engagement survey. Volunteering Days: Benefit from 2 paid volunteering days per year. Exclusive Discounts: Nuffield gym memberships and restaurant discount cards At CBRE, we value diversity and believe that everyone is extraordinary in their own way. We are an inclusive employer. Even if you are not sure you fit all the requirements for a particular role, we'd still love to hear from you. There may be another opportunity within CBRE that is more suitable for you now or in the future.

Programme Manager (9-Month Maternity Cover) Location: London, UK Contract: Full-time, Fixed-Term (9 months) This is an exciting opportunity to take ownership of a dynamic programme that supports emerging talent through events, mentoring, professional development, and industry engagement. You will play a central role in managing the day-to-day operations of the network, working closely with its Advisory Board and senior stakeholders across the industry. About the Role As the Programme Manager, you will ensure the smooth running of all programme activities, drive member engagement, and elevate the voice of early-career professionals within the wider industry. You ll shape an annual programme of events, manage a popular mentoring scheme, and lead communications across digital channels. Key Responsibilities Programme Operations Oversee day-to-day management of the programme, ensuring alignment with strategic objectives. Act as secretariat for the Advisory Board organising meetings, setting agendas, managing admin, and driving progress. Support the recruitment of new Advisory Board members in line with term limits. Maintain close communication with the Advisory Board Chair on priorities and updates. Events Management Develop and deliver a strategic calendar of online and in-person events, including seminars, networking sessions, site visits, and roundtables. Coordinate with internal and external partners to source venues, speakers, and topics. Ensure strong visibility and participation of the network at major industry conferences and events. Mentoring Programme Oversee the annual mentoring scheme, coordinating mentor mentee matching, communications, and touchpoints. Encourage participation from senior leaders and emerging professionals, providing guidance throughout the programme. Communications Manage all communications for the network, including newsletters, website content, and member enquiries. Keep CRM records up to date and oversee accuracy of member information. Use social media especially LinkedIn to grow awareness and drive engagement. Representation and Advocacy Build and maintain relationships with external organisations, industry bodies, and relevant stakeholders. Represent the network at committees, working groups, and events, championing its mission and objectives. About You Essential: Proven experience in programme management, events coordination, or a related role ideally within professional services. Excellent communication and interpersonal skills, with confidence working across stakeholder groups. Strong organisational abilities and exceptional attention to detail. Comfortable using CRM systems and digital communication tools. Proactive, collaborative, and able to manage multiple priorities. Passionate about supporting emerging talent and fostering professional development. Desired: Experience with mentoring schemes or knowledge of mentoring frameworks. Understanding of adult learning principles or workforce development. Training or certification in project management or events. Experience within an industry association, membership body, or network. We are ideally looking for someone to start in January. The role supports hybrid working. Salary 50K 55K Apply now for immediate consideration.

The Partnerships and Business Development Manager is responsible for securing and sustaining business and property support for The Fitzrovia Partnership, with a primary focus on ballot delivery and long-term levy payer engagement. The role leads the practical management of the Camden and Westminster occupier ballots, voluntary membership, property forum and targeted engagement activity. It is delivery-focused and process-driven, ensuring that engagement activity is well planned, well recorded, and directly supports successful ballot outcomes. Working closely with the Marketing and Communications team, the postholder ensures engagement activity is aligned with wider messaging and campaigns, while retaining clear ownership of relationships, follow-up, and conversion. Key Duties and Responsibilities Business and Property Engagement Lead direct engagement with levy-paying businesses and property owners through meetings, visits, calls, and structured follow-up. Build and maintain strong working relationships with key decision-makers, ensuring consistent and informed dialogue. Develop, lead and manage engagement plans for priority occupiers and property interests, with clear objectives and outcomes. Act as a first point of contact for ballot-related queries and engagement issues. Ballot Management and Delivery Manage the end-to-end occupier ballot process, working with the billing authority to ensure compliance with statutory requirements and deadlines for the 2027 Camden and 2028 Westminster ballots. Maintain detailed ballot timetables, engagement trackers, and risk logs to support back-to-back ballots. Coordinate internal inputs to ballot materials, ensuring engagement intelligence informs content and targeting. Voluntary Membership Manage the development and delivery of a voluntary membership offer alongside statutory levy arrangements. Identify, engage, and convert voluntary members, tracking participation and renewals. Ensure voluntary members receive clear value through engagement, access, and communication. Project Management Plan and deliver targeted engagement campaigns in support of ballots and priority projects. Manage engagement activity as structured projects, with defined milestones, actions, and reporting. Work closely with Marketing and Communications to align engagement activity with campaigns, while retaining ownership of delivery, follow-up, and outcomes. Support delivery of engagement-led projects such as property forums, briefings, and issue-based meetings. CRM, Data and Insight Take ownership of CRM use for engagement, ensuring all interactions, outcomes, and next steps are accurately recorded. Maintain high data quality to support ballot readiness, reporting, and audit requirements. Produce regular engagement reports showing coverage, risks, gaps, and progress towards ballot thresholds. Use CRM insight to prioritise effort and guide engagement strategy. Governance and Reporting Prepare clear written updates, briefings, and summaries for senior leadership, the Board, and relevant sub-groups. Ensure engagement activity complies with data protection and internal governance requirements. Support audit trails and evidence requirements associated with ballot delivery. This role works closely with the Marketing and Communications team to ensure consistency of messaging, timing, and audience targeting. However, it remains distinct in its focus on relationship management, ballot mechanics, CRM discipline, and delivery of outcomes , rather than content creation or communications strategy. Person Specification Skills and Experience Strong and proven experience in business engagement, membership, stakeholder management, or business development in a place-based or membership organisation. Demonstrable experience in a commercial development role, or strong evidence of meeting conversion targets in a B2B environment (for example, membership, sponsorship, account growth, renewals, or service sales). Proven experience managing complex processes or campaigns with fixed deadlines. Strong project management skills and attention to detail. Experience using CRM systems to manage relationships, track activity, and produce reports. Ability to work closely with communications colleagues while retaining ownership of delivery and follow-up. Strong written and verbal communication skills, particularly for briefings and engagement reporting. Knowledge and Understanding Understanding of BIDs or similar partnership organisations and the importance of ballot legitimacy. Awareness of how businesses and property owners engage with place-based organisations. Understanding of data protection and responsible handling of stakeholder information. Personal Attributes Organised, persistent, and comfortable working to targets and deadlines. Confident and professional when dealing with senior stakeholders. Practical, delivery-focused, and outcomes-driven. Willing to learn, reflect, and continuously improve. To apply for this role, please send a max 2-page cover letter and CV. Shortlisted candidates will be invited to interview (w/c 9 February 2026)