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Senior Site Reliability Engineer page is loaded Senior Site Reliability Engineer Apply remote type Remote locations Remote - United Kingdom time type Full time posted on Posted Yesterday job requisition id JR- Job Description The rapid adoption of advanced software in vehicles marks a new era for automakers and consumers, bringing both advantages and challenges. As part of Site Reliability Engineering (SRE) at General motors, you'll join a dedicated team focused on enhancing the reliability, efficiency, and scalability of our distributed systems. We leverage engineering principles to manage operations effectively and build solutions that enable us to grow without sacrificing performance or quality. Our SREs work closely with software development teams, acting as specialists in reliability and production engineering, with a focus on automation, observability, and shared responsibility. We are looking for individuals who are passionate about maintaining the health of our infrastructure while optimising for reliability and cost-efficiency. This role involves a blend of software engineering and systems engineering skills to keep our services resilient, robust, and scalable. This role is for a hands-on position as an Individual Contributor (IC). As an SRE IC, you will focus on enhancing the reliability, efficiency, and performance of our services. You'll work closely with other engineers to develop automated solutions, respond to incidents, and drive improvements across our infrastructure. The expectation for this role is that you will maintain a hands-on approach, whether it's through scripting, troubleshooting incidents, or improving observability. As an IC, you will be at the forefront of solving technical challenges and making impactful improvements that directly enhance the quality of service for our users. The role requires a blend of software engineering and systems engineering skills to address complex production challenges effectively. Key Responsibilities: Automation and Reliability Improvements:Develop tools and software to automate operational processes, improve system reliability, and reduce manual intervention. Observability and Monitoring: Lead, Implement and improve monitoring and observability frameworks, enabling proactive detection and resolution of incidents. Incident Response: Participate in an on-call rotation to diagnose, troubleshoot, and mitigate production incidents, ensuring minimal downtime and swift resolution. Collaboration with Development Teams: Work alongside developers to ensure the quality, scalability, and reliability of our services. Practice shared ownership of services in production, fostering a "You build it, you run it" culture. Service Level Management: Manage Service Level Indicators (SLIs), Service Level Objectives (SLOs), and Service Level Agreements (SLAs) to manage reliability expectations effectively. Engineering for Reliability: Strong understanding of common application reliability patterns, with hands-on experience implementing them. Failure Analysis and Post-Incident Reviews: Conduct deep-dive analyses of incidents and collaborate on post-incident reviews to derive learnings and prevent recurrence. Champion a culture of continuous improvement. Cost Efficiency: Evaluate system performance and advocate for optimisations that reduce infrastructure costs while maintaining service reliability. Skills and Qualifications: Programming Skills: Proficiency in at least one programming language (e.g., Python, Go, Java) and familiarity with multiple language ecosystems. Systems Knowledge: Solid understanding of operating systems, networking, distributed systems, databases, and storage architectures. Strong Understanding of System Fundamentals: Deep understanding of how code runs on underlying hardware, including operating systems, algorithms, and data structures. Ability to optimize or troubleshoot code by understanding its execution and the impact on system resources. Incident Management: Experience handling production incidents, including root cause analysis, mitigation, and working through complex system failures. Communication and Collaboration: Strong communication skills, with an ability to explain technical concepts to both engineering and business stakeholders. Commitment to collaborative problem-solving and shared ownership of services. Automation Focus: Proven experience in automating manual processes, building deployment pipelines, or managing configuration systems. Preferred Experience: Experience with cloud platforms (AWS, GCP, Azure). Familiarity with container orchestration systems like Kubernetes. A track record of managing or developing distributed systems. Prior experience with Java in production. Remote - This role is categorized as remote. This means the successful candidate may be based anywhere in the UK and is not expected to report to a GM worksite unless directed by their manager. GM WILL PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. About GM Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. Why Join Us We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team. Non-Discrimination and Equal Employment Opportunities General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire . Accommodations General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us or call us at . In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. About Us We are leading the change to make our world better, safer and more equitable for all through our actions and how we behave. Learn more about:

Job Description At Aberdeen, our ambition is to be the UK's leading Wealth & Investments group. Strengthening talent and culture is one of our strategic priorities. We strive to make Aberdeen a great place to work so that we can attract and retain the industry's best talent. Our people put our stakeholders at the heart of everything they do by helping us to make a positive difference to the lives of our clients, customers, colleagues, shareholders, and society. We are focused on growing our direct and advised wealth platforms and repositioning our specialist asset management business to meet client demand. We are committed to providing excellent client service, supported by leading technology and talent. Aberdeen Comprises Three Businesses, Interactive Investor (ii), Investments, And Adviser, Each Of Which Focuses On Meeting And Adapting To Our Clients' Evolving Needs interactive investor, the UK's second largest direct-to-consumer investment platform, enables individuals in the UK to plan, save, and invest in the way that works for them. Our Adviser business provides financial planning solutions and technology for UK financial advisers, enabling them to create value for their customers. Our Investments business is a specialist asset manager that focuses on areas where we have both strength and scale to capitalise on the key themes shaping the market, through either public markets or alternative asset classes. About The Department The Technology function is responsible for activities related to the strategic direction and control of all information systems and technology capabilities, both internally and externally, including system design and programming, network planning, budget planning, database management, and computer operations. The Telecommunications & Network Administration focus lies within our Technology Infrastructure area, and specialises in coordinating data, voice, and/or network communications with business units and systems management, as well as vendors and/or consultants. About The Role We are looking for a Network Support Analyst to join our UK-based team in Edinburgh. You will help support our global network infrastructure, handling both BAU issues and provide support for projects. Ideal candidates should possess excellent customer service skills and be capable of working effectively both within a team and independently. Incident, change and problem management is a crucial aspect of this role, requiring regular updates to the business and through the service desk. The team's responsibilities will be closely integrated with other teams within the Enterprise Services department. Therefore, it is essential that you can establish strong connections with other technical team members in IT and the desktop support teams. Key Responsibilities Provide network support for Aberdeen's global network and Cloud environments. Configure and deploy both physical and virtual network devices and services. Perform network maintenance and system upgrades, including patches, hot fixes, and security updates. Monitor network performance to ensure stability and availability and track system resource utilisation, trends, and capacity planning. Offer 2nd and 3rd line support and troubleshooting to resolve network issues. Adhere to established configuration and change management policies to ensure changes to the network infrastructure are well-managed and approved. Implement security tools, policies, and procedures in collaboration with the company's security team and coordinate with vendors and other IT personnel to resolve technical issues. About The Candidate The ideal candidate will possess the following: Proven hands-on network experience supporting LAN and WAN technologies across branch offices, data centres, and Azure environments. Knowledge of Azure Firewalls, NSG Groups, Checkpoint Firewalls, Palo Alto Firewalls, IPS devices, Cisco Meraki Wireless, load balancing technologies and SD-WAN technologies for both on-premises and cloud. Experience in deploying network resources through automation and deep understanding of networking routing protocols. Hands-on experience with network monitoring and diagnostic tools such as Azure Native Networking Monitoring Tools, SolarWinds NPM, NetFlow, ISE, and Wireshark. Familiarity with change management processes. Excellent oral and written communication skills, with the ability to interact effectively with end users, vendors, and technical staff. We are proud to be a Disability Confident Committed employer. If you have a disability and would like to apply to one of our UK roles under the Disability Confident Scheme, please notify us by completing the relevant section in our candidate questionnaire. One of our team will reach out to support you through your application process. Our Benefits There's more to working life than coming home with a good salary. We have an environment where you can learn, get involved and be supported. When you join us, your reward will be one of the best around. This includes 40 days' annual leave, a 16% employer pension contribution, a discretionary performance-based bonus (where applicable), private healthcare and a range of flexible benefits - including gym discounts, season ticket loans and access to an employee discount portal. You can read more about our benefits here. Our business Enabling our clients to be better investors drives everything we do. Our business is structured around three distinct areas - our vectors of growth - focused on our clients' changing needs. You can find out more about what we do here. An inclusive way of working Whatever way you like to work, if you have the talent and commitment to join our team, we'd like to hear from you. At Aberdeen we've adopted a 'blended working' approach. This approach combines the benefits of face-to-face collaboration, coaching and connecting in our offices with the flexibility of working from home. It enables colleagues to find a balance that works for their roles, their teams, our clients and our business. An inclusive culture, where diverse perspectives drive our actions, is at the core of who we are and what we do. If you need assistance with your application, or a reasonable adjustment to your interview arrangements - for example, because you are neurodivergent, or have a physical, sensory, cognitive, mental, visible or invisible disability - please let us know and we'll be happy to help. We're committed to providing an inclusive workplace where all forms of difference are valued and which is free from any form of unfair or unlawful treatment. We define diversity in its broadest sense - this includes but is not limited to our diversity of educational and professional backgrounds, experience, cognitive and neurodiversity, age, gender, gender identity, sexual orientation, disability, religion or belief and ethnicity and geographical provenance. We support a culture that values meritocracy, fairness and transparency and welcomes enquiries from everyone. If you need assistance or an adjustment due to a disability please let us know as part of your application and we will assist.

Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Posting Date: 1 Aug 2025 Function: Software Engineering Unit: Digital Location: Riverside Tower, Belfast (N.I), United Kingdom Hybrid 3 days a week together out of our Belfast office (flexible 2 days remote wherever). Why This Job Matters In this role, you will play a crucial part in delivering BT's Simplify transformation. You will be at the forefront of designing and engineering the next generation of technology to support BT's new IT architecture. Based on agile engineering, DevOps, and cloud-native principles, these software platforms offer a comprehensive set of business capabilities across eCommerce, customer relationship management, quoting, product catalogue, orchestration, service assurance, and IDAM. Your focus will be on developing API-driven integrations for the new IT, supported by Microservices, to underpin core integration capabilities. This involves building a standardised set of integration capabilities across the value and volume IT components. You will concentrate on DevOps engineering best practices and build across SaaS vendor platforms as well as Cloud Native IaaS/PaaS applications on our strategic Cloud Platforms. Collaboration and engagement with your value stream stakeholders will be key to understanding and interpreting priorities, working with value stream product owners to prioritise their demands into your backlogs. You will be the subject matter expert for API and Microservices-driven integration work. Responsibilities Technical Solutions: Create and implement technical solutions for a domain or cross-domains/portfolios of work within a specific technology area autonomously, understanding how solutions impact systems internally and externally, and assessing the impact of change. Problem Resolution: Deliver resolutions to complex, cross-domain problems or those of high impact to customers. Standards Improvement: Identify opportunities to improve standards of practice within a project, continuously enhancing ways of working. Provide sound technical expertise to consult on significant components of a technical solution within a specific domain or cross-domain. Quality Assurance: Provide technical quality assurance over the work of other engineers through a matrix team structure. Integration Capabilities: Design and deliver strategic integration capabilities using Microservices and TMF open APIs where appropriate, or BT-defined open APIs as part of the Enterprise services/Integration squad. Software Engineering: Responsible for software engineering integration patterns across a wide variety of SaaS, IaaS, and PaaS-based applications. Team Leadership: Lead a squad of cross-functional developers and QA focused on building strategic integration capabilities using ReSTful API and Microservices. Deployment Architecture: Accountable for cloud-native deployment architecture for integration components, with a focus on highly scalable and resilient architectures. Roadmap and Backlog: Create, maintain, and regularly iterate a roadmap and backlog for the Integration squad. Operational Monitoring: Set up operational monitoring and reporting with engagement from the DevOps squad for the new IT Integration stack. User Feedback: Regularly seek feedback from users and use it, coupled with quantitative data, to iterate rapidly. Efficiency Delivery: Responsible for unlocking and delivering benefits/efficiencies in the squad, with assistance from squad members as required. Skills Architecture and Solution Design: Skills in architecture definition and solutions design involving multiple components across architectural domains. Integration Key Areas: Knowledge of ReSTful API, Microservices, SOA web services, messaging, and event-driven architectures. Cloud: Good knowledge and work experience in AWS. Strong knowledge of authentication and identity-related technologies and protocols is an advantage - e.g. OIDC, OAuth2. Web Technologies and Containerisation: Proficiency in Java Spring, Docker, Kubernetes, with a heavy focus on automation and CI/CD practices. Agile Software Engineering: Strong skills and experience in building software in an agile team. User Story Decomposition and Management: Ability to take a complex design and break it down into features, stories, and tasks - working with the Agile SCRUM team to ensure a quality backlog with well-defined acceptance criteria that can be engineered. Growth Mindset: Reflect and learn constantly, and have a growth mindset - Build, measure, learn. IT Experience: Experience in the Enterprise telco business with specialist knowledge in at least one of Fixed & Mobile products, networks, sales, service, marketing, digital experiences. API and Data Monetisation: Understanding of API and Data monetisation options. Cloud Infrastructure as Code: Experience in Cloud Infrastructure as Code using Terraform and/or AWS CloudFormation would be ideal This role offers an exciting opportunity to be at the heart of BT's technological transformation, working with cutting-edge technologies and leading a dynamicteam. If you are passionate about technology and innovation, we would love to hear from you! An annual bonus of up to 10% (company & personal performance dependent) BT Pension scheme; minimum 5% employee contribution, BT contribution 10% Life Assurance Exclusive colleague discounts on our latest and greatest BT broadband packages 50% off EE mobile pay monthly or SIM only plans and 50% discount for friends and family on EE SIM only plans BT TV, including TNT Sport and the NOW Entertainment membership, and 25% off NOW Sport, Cinema and Kids Great support for working parents including pay whilst on maternity, adoptive, and paternity leave Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc. 25 days annual leave (not including bank holidays), increasing with service Volunteering days so you can give back to your local community Brand new electric vehicle salary sacrifice arrangement, known as 'My EV' Looking in: Leading inclusively and Safely I inspire and build trust through self-awareness, honesty and integrity. Owning outcomes I take the right decisions that benefit the broader organisation. Looking out: Delivering for the customer I execute brilliantly on clear priorities that add value to our customers and the wider business. Commercially savvy I demonstrate strong commercial focus, bringing an external perspective to decision-making. Looking to the future: Growth mindset I experiment and identify opportunities for growth for both myself and the organisation. Building for the future I build diverse future-ready teams where all individuals can be at their best. About us BT Group was the world's first telco and our heritage in the sector is unrivalled. As home to several of the UK's most recognised and cherished brands - BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. Over the next two years, we will complete the UK's largest and most successful digital infrastructure project - connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK's best telco, reimagining the customer experience and relationship with one of this country's biggest infrastructure companies. Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era. Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

Ajax Systems is an international technological company and Europe's largest security system manufacturer. In addition, the company offers solutions for video surveillance, smart homes, fire detection, and flood prevention. The product portfolio includes 180 wireless and wired devices for security and automation. Today, Ajax protects over 3.5 million users in 187 countries worldwide. The company employs 4,100 specialists. We develop local teams because we understand local experts best comprehend market specifics. The company has sales representatives worldwide, including Italy, Spain, Germany, France, the United Kingdom, the USA, Australia, South Africa and other regions. The Global Business Development team is like-minded people who share the ambitious goals of Ajax Systems. The best software combined with powerful hardware has forever changed the perception of security systems for users and industry professionals. Being recognized at the biggest specialized exhibitions such as IFSEC, Expoprotection and Intersec, as well as winning prestigious awards from industry-leading media like PSI magazine and GIT SECURITY, today Ajax is one of the most awarded security systems in Europe. Ajax Systems' production includes three factories, two of which are located in Ukraine and one in Turkey. At the same time, the company's certification according to the ISO 14001 standard ensures a minimal impact of production on the environment. The selection of components for Ajax device manufacturing is determined by the presence of manufacturer declarations confirming compliance with RoHS requirements. The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax's unwavering mission. Ajax Systems is a Ukrainian success story, a place of incredible strength and energy. Areas for this role will include Brighton, Reading, Oxford, Guildford, Worthing, Crawley, Kingston upon Thames, Slough, Milton Keynes, Woking, and Watford. Key Responsibilities: Achieve sales targets in the area. Proactively seek out new business opportunities and coordinate meetings with potential partners to fuel business development. Strategize, plan, and deliver compelling presentations to engage business partners and stakeholders. Foster strong relationships with dealers and alarm receiving centers, ensuring effective communication of product features, benefits, and updates. Conduct comprehensive product and commercial education sessions in collaboration with partners to enhance product knowledge and drive sales. Advocate for the inclusion of Ajax Systems products in system specifications, actively influencing purchasing decisions. Collaborate closely with branded product distribution partners to meet the evolving needs of business partners. Contribute to the formulation and execution of market strategies tailored to Ajax Systems products and solutions. Assist in the development of targeted strategies for vertical markets, maximizing opportunities for Ajax Systems. Actively participate in marketing events and exhibitions to showcase Ajax Systems offerings and support brand visibility. Play a vital role in the overall growth and expansion of the Ajax Systems brand. Provide valuable feedback to management based on market requirements, contributing to the enhancement of current and future product offerings. Qualifications: B2B sales experience with intrusion/CCTV/access control or other security products in the UK market. Great business sense and network in the industry. Deep understanding of the industry standards, channels, and sectors. Technical competence with security products. Strong sales and technical presentation skills. Ability to travel per business needs (up to 70 - 80% of time). Proactive, self-driven with hunter mentality. We offer: Opportunity to work in one of the most recognized and innovative security manufacturers. Opportunity to take on new challenges, advance your career, and make a meaningful impact. Opportunity to be part of a fast-paced and dynamic environment that encourages creativity, critical thinking, and the exploration of new ideas. Competitive compensation that includes a base salary and performance-related bonuses. Car allowance and all business expenses and work tools are covered by the company.

Internal use only - Grade E About us. We are The Very Group and we're here to help families get more out of life. We know that our customers work hard for their families and have a lot to balance in their busy lives. That's why we combine amazing brands and products with flexible payment options on Very.co.uk to help them say yes to the things they love. We're just as passionate about helping our people get more out of life too; building careers with real growth, a sense of purpose, belonging and wellbeing. About the role This Principal Data Engineer role will work exclusively within our AdTech business unit whilst ensuring alignment to best practices, standards, and policies. The strategic direction is led by the Data Performance Unit but with collaboration and input from this role. This role will work within the AdTech squad focusing on their priorities that will enable a consistent, efficient, and effective use of the Data Lake, Enterprise Data Warehouse, and marketing tools. Any experience with automating process and embedding re-useable patterns is interesting. As our AdTech Principal Data Engineer you will oversee the impact assessments, discovery, technical design, delivery, and release into production, and this is often working cross functionally and collaboratively. This includes technically managing AdTech priorities across various technologies and collaborate with architecture, product owners and delivery lead to ensure timely, efficient solution creation/maintenance. The AdTech Principal Data Engineer will interact with the core Data Engineering team, and collaborate and align with agreed solutions, policies, and delivery mechanisms. In this space we run daily stand ups, and we would like you to be at the forefront of these and help lead any resolutions to development or support challenges, consulting with Architects, Product Owners, and Delivery Managers for prioritisation. To be successful in this role you will need to build and maintain strong business relationships with Third Party vendors ensuring The Very Group are utilising technology in the most cost effective and performant way as well as ensure the development of new solutions do not breach any regulatory legislation such as GDPR. It is incredibly important to us that the team ensure customer data is always protected About the Team We're creating a brand-new AdTech (Advertising Technologies) squad encompassing the digital tools, software and platforms TVG use to manage, deliver, target and analyse digital marketing activity. This squad will be central to The Very Group's evolution in digital marketing. This hybrid, cross-functional team will consist of software and data engineers, data specialists, and analysts, collaborating to deliver an ambitious and innovative roadmap . Operating at the intersection of software, data, privacy, and digital marketing , the team will develop solutions that drive real business impact. The squad is accountable for key capabilities such as: The collection and management of user consent through cookie management Data integrations with our trusted 3rd partiesthat provide the TVG Marketing team with quality, rich data to feed campaign execution and measurement First Party Data Activation - leveraging our data asset to improve the customer experience and drive customer engagement Oversight of digital data management and tagging across diverse platforms Orchestration of servicesIntegration and orchestration of services across AWS , Google Cloud , Celebrus and OneTrust Key Responsibilities Analysis, design, architecting and development of AdTech data solutions for deployments to the Data Lake and Data Warehouse. Actively engaging with our Data Performance Unit on strategic direction, technology, and delivery excellence. Peer / code review for other team members. Taking a lead on nominated AdTech projects. Performing demos of generated software solutions to the squad and the wider business. Mentor team members. Leading by example, both in the development approach and in the delivery / interaction with stakeholders. Collaborate with the squad, other data engineers and the wider business to deliver the most effective solution. Continually keep abreast of emerging technology and trends. Provides out of hours support for applications to ensure the shop stays open and fully functional. Essential knowledge and skills Proficient in Python or Scala Familiarity in Java Experience in a Marketing technical stack and 3rd party tools Broad experience of working within AWS; including infrastructure (VPC, EC2, Security groups, S3 etc) to AWS data platforms (Redshift, RDS, Glue etc). Working Knowledge of infrastructure automation with Terraform. Working knowledge of test tools and frameworks such as Junit, Mockito, ScalaTest, pytest. Working knowledge of build tools- Maven, Gradle, SBT or equivalent. Understanding of source control management and associated tools such as Git/Bitbucket. Experience in the use of CI /CD tools such as Jenkins or an understanding of their role. Experience with Apache Spark or Hadoop. Experience in building data pipelines. Experience of designing warehouses, ETL pipelines and data modelling. Good knowledge in designing, building, using, and maintaining REST APIs. Good SQL skills with any mainstream database - Teradata, Oracle, MySQL, Postgres. Proficient Linux skills. Agile exposure with Scrum using tools such as Jira and Confluence. Strong analytical, technical, organizational and communication skills. Flexible in learning and being exposed to innovative technologies. A Team player with experience of line management and strong soft skills. Benefits Inclusive culture and environment, check out our Glassdoor reviews £1000 flexible benefits allowance to suit your needs 30days holiday + bank holidays Udemy learning access Bonus potential (performance and business-related) Up to 25% discount on Very.co.uk Matched pension up to 6% More benefits can be found on our career site How to apply Please note that the talent acquisition team are managing this vacancy directly, and if successful in securing this role, you will be required to undertake a credit, CIFAS, Right to Work checks and if a specific requirement of your role a DBS (criminal records) check. Should your application progress we require you to let the team know if there is anything you need to disclose in relation to any of these checks prior to them being undertaken, including any unspent criminal convictions. What happens next? Our talent acquisition team will be in touch if you're successful so keep an eye on your emails! We'll arrange a short call to learn more about you, as well as answer any questions you have. If it feels like we're a good match, we'll share your CV with the hiring manager to review. Our interview process is tailored to each role and can be in-person or held remotely. You can expect a two stage interview process after meeting the TA team, First stage - A one-hourface to face or remote interview with the team. Second Stage - Final Interview with a Senior Stakeholder within the Team (this stage will possibly include a task) As an inclusive employer please do let us know if you require any reasonable adjustments. If you'd like to know more about our interviews, you can find out here . Equal opportunities We're an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Head of Technology Governance, Risk, and Compliance (GRC) Because your new ideas are our way new ways of working. Evolve, your way. The Head of Technology Governance, Risk, and Compliance (GRC) is a key leadership role within the Primark Tech, reporting to the Chief Technology Security & Risk Officer (CTSRO). The role is responsible for ensuring effective governance, compliance, managing risks, and maintaining technology control frameworks to support Primark's objectives. The Head of Technology GRC will develop a strategic vision and roadmap for the technology GRC team and oversee compliance with internal controls, industry-leading practices, and regulatory requirements such as ACE, Privacy, and PCI-DSS. The Head of Technology GRC plays a crucial role in interacting with internal and external auditors and is responsible for the development and guidance of a team responsible for second line of defence activities, technology risk management and assessments, compliance monitoring, and developing a tech wide governance framework of policies, standards, and controls to ensure a strong control environment is in place to manage risk, yet provide agility to deliver. What You'll Get People are at the heart of what we do here, so it's essential we provide you with the right environment to perform at your very best. Let's talk lifestyle: Healthcare, pension, and potential bonus. 27 days of leave, plus bank holidays and if you want, you can buy 5 more. Because Primark is all about tailoring to you, we offer Tax Saver Tickets, fitness centre, and a subsidised cafeteria. What You'll Do as a Head of Technology Governance, Risk, and Compliance (GRC) We want you to feel challenged and inspired. Here, you'll develop your skills across a range of responsibilities: Provide general leadership, oversight, and development of technology governance, risk, and compliance practices. Serve as a stakeholder on projects for new applications to ensure processes and controls are designed and implemented appropriately. Collaborate with key stakeholders to establish Technology GRC priorities, goals, and objectives in support of business strategies. Develop a strategic vision and roadmap for the technology GRC function. Build and run an effective technology GRC capability and develop a team that will support the enablement of business benefits. Responsible for short-term and long-range planning, including objectives and key results (OKRs), financial planning, forecasts, and related variances. Manage key GRC stakeholders such as External Audit, Internal Audit, Financial Controls, Legal & Compliance and other internal departments to ensure a mutual understanding of Primark risk and control posture and ensure alignment on short-term and long-term remediation activities. Provide leadership, guidance, and oversight to the development of an enterprise-wide Technology Risk Management program to assess, identify, report, manage, and prioritize organizational risks. Develop risk mitigation strategies to minimize risks to the organization. Oversee third-party and supply chain technology risk management practices and alignment with cross-functional teams such as Enterprise Risk, Legal, and Operational teams. Oversee the establishment of Primark technology policies, procedures, and controls to manage risk and ensure compliance with internal and regulatory requirements. Ensure the ongoing education of product teams, platform teams, and control owners, ensuring their understanding of the governance structure, their ownership responsibilities, and the standards for documentation. Oversee the design and implementation of multi regulation technology controls framework, collaborating with other members of the technology leadership team, ensuring adherence to requirements and that control design is embedded into solutions and procedures. Facilitate and support assessments of enterprise systems, processes, and controls, such as for ACE purposes, to verify that controls are designed appropriately and operate effectively. Monitor and evaluate GRC practices and effectiveness of controls and develop metrics and Key Performance Indicators (KPIs) to identify areas for improvement and optimization. Report regularly to the CTSRO, the Tech Leadership Team and other senior management on the effectiveness of GRC, including key risks and compliance with policy and controls, escalating issues as appropriate. Oversee the definition of remediation plans, compensating and mitigating control activities and annual controls testing cycles. Ensure any recommendations received from internal audit, external audit, regulators, or other external parties are addressed and incorporated into those plans. Ensure timely remediation of ineffective controls and that remediation plans addressing risks, are appropriate, detailed, and up to date. Oversee risk reporting, risk registry, and executive metrics. Provide leadership, guidance, and oversight to risk reporting activities, ensuring accurate and timely reporting of technology risks to senior management. What You'll Bring Here at Primark, we want everyone to feel valued - so please bring your authentic self to work, of course with some other key experience and abilities for this role in particular: Extensive experience demonstrating increased responsibility among the technology GRC domain in complex technology environments including controls attestation and supporting GRC tooling for automation of risk and controls processes. Good understanding of the retail industry and its needs towards technology risks and controls. Strong understanding with various control frameworks and regulatory requirements, such as COBIT, NIST-CSF, Sarbanes-Oxley (SOX), Privacy (CCPA, GDPR, etc.), and other leading practice frameworks. An ability to communicate complex and technical issues to diverse audiences, orally and in writing, in an easily understood, authoritative and actionable manner. Strong leadership skills to drive initiatives and influence stakeholders. Ability to collaborate with technology teams, risk owners, and senior management to achieve risk management objectives and align technology solutions with business. Demonstrated ability to develop effective working relationships with all levels of the organization and influence decision making process. Proven record of accomplishment in driving change using positive influencing skills to modify opinions, plans and behaviours to adopt risk management and compliance practices. Strong project management skills to oversee the implementation of risk management initiatives and compliance programs. Ability to provide guidance and training to employees on technology risk and compliance matters. Strong ability to develop business case justifications and cost/benefit analysis. Strong decision making capabilities with a proven ability to weigh the relative costs and benefits of potential actions and identify the most appropriate one. Strong analytic skills with the ability to analyze and assess technology risks, considering their impact and likelihood. Strong problem-solving skills to develop effective risk mitigation strategies and control recommendations. Strong team values, recognises the value of a positive team environment and contributes to the creation of this About Primark At Primark, people matter. They're the beating heart of our business and the reason we've grown from our first store in Dublin in 1969 to a £9bn+ turnover business and over 80,000 colleagues and over 440 stores in 17 countries today. Our values run through everything we do. In essence, we're Caring and always strive to put people first. We're also Dynamic, bravely pushing the boundaries to stay ahead. And finally, we succeed Together. If you need any reasonable adjustments or have an accessibility request, during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology please contact your talent acquisition specialist. All offers of employment are subject to background checks, including right to work, reference education and for some roles criminal, and financial checks. If you have any concerns, please reach out to our talent acquisition team to discuss.

Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do WHAT YOU'LL DO Roadmap Development: Partnerwith the Product owners and tech owners, and program teams to define technology roadmaps and set clear priorities for your portfolio. Technical Delivery:Oversee the end-to-end delivery of technical projects, ensuring that all phases of the product and program lifecycle are executed efficiently. Program Execution:Collaborate closely with stakeholders, architects, and development teams to manage and deliver program plans effectively. Problem Solving:Work with key stakeholders to understand business challenges and propose innovative technology solutions, including experimenting with new and emerging technologies. Agile Practices:Apply Agile methodologies-such as work estimation, TDD, and BDD-to streamline development processes. Architecture & Standards: Supervise technical architecture, tooling, platforms, and systems in coordination with Enterprise Architecture to maintain compliance with established standards. Data & Integrations:Understand the data and integration landscape and collaborate with expert teams to support enterprise-level integration, reporting, and analytics. Cross-Functional Collaboration:Work with enterprise teams on UX design, security best practices, cloud strategies, and platform engineering. Team Leadership: Guide and coach, a team of engineers, technical specialists, and architects, encouraging the adoption of innovative technologies and practices. Technical Analysis:Lead technical analysis and estimation efforts for custom-built applications. Best Practices:Drive the adoption of release management and automation best practices. Incident Management:Ensure thorough root cause analysis and prompt remediation during any incidents or outages. Vendor Coordination:Work with external vendors to supplement team capacity and expertise when necessary. YOU'RE GOOD AT You bring solid development and program leadership experience to drive technical governance, innovation, integrations, and cloud strategies using emerging technologies like Gen AI. You thrive in environments that demand independent problem-solving, analytical thinking, and clear communication. In this role, you will: Demonstrate thought leadership in technology innovation and transformation. Communicate complex technical concepts in a clear and relatable manner to both technical and non-technical stakeholders. Collaborate effectively with business and technology leaders, influencing decisions through your insights. Exhibit initiative, self-motivation, and a collaborative spirit while working both independently and as part of a team. Dive into technical details when needed, balancing hands-on problem solving with an end-to-end perspective. Build strong relationships and maintain a respectful, team-focused approach. Adapt to a fast-paced, multicultural, and service-oriented work environment. Uphold organisational values and guidelines while flexibly interpreting them to drive business improvements. Take ownership and be accountable for your work and the team's performance. Be detail-oriented, well-organised, and decisive when setting priorities. Stay curious and committed to continuously upskilling as technology evolves. Be available for occasional international calls outside regular business hours as required. What You'll Bring Bachelor's or Master's degree in computer or information sciences or a similar field 10+ years of relevant experience in delivering IT Transformation initiatives, preferably in large international organisations Hands-ontechnologydevelopment andimplementation experience Experience in agile development environments with all aspects of SDLCwith globally distributed teams Abilityto lead/performsoftwaredevelopment, as well as make architectural recommendations pertinent tobusiness needs and relateddependencies Good understanding of security best practices from a developmentand deploymentperspective Strong technical competence, with the ability to rapidly learn new tools and technologies Flexibilityand entrepreneurial spiritto adapt easily to changing requirements and priorities Experience leading and developing solutions across a varied technology stack, including: - Object-Oriented design, SOLID principles, and modern design patterns - Developmentexperience in Microsoft .Net Framework and experience inFront-end JavaScript frameworks like Angular & React - Traditional Relational Database technologies like Oracle, MS SQL Server and - No SQL Databases like MongoDB or DynamoDB - SOA & Microservices architecture implementation using REST APIs, queue-based messaging patterns, exposure toMulesoft/Kong is a plus - On-premise/cloud-basedinfrastructures, SDLC pipelines, and deployments/configurations and definition/evangelism of best practices/standards - Software delivery, including CI/CD and relatedDevSecOpspractices, working withcloud-basedplatforms such as Azure or AWS(preferred) - Experience working on AI/Gen AIimplementations and underlyingarchitecture, and models - Application testing,automationand performance testing tools - Working knowledge of Agile Scrum Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer.for more information on E-Verify.

Company Description Publicis Media helps clients drive sustainable business growth by harnessing the modern media landscape to drive one-to-one consumer connections at scale. Publicis Media UK is made up of 2000 people working across market-leading media agencies including Zenith, Starcom and Spark Foundry as well as specialist practices Publicis Media Exchange (PMX), Performics, Publicis Sport & Entertainment, Publicis Media Content and NextTECHnow. Together they combine deep expertise in media investment, strategy, insights and analytics, data and technology, commerce, performance marketing and content. Publicis Media is part of Publicis Groupe and is present in more than 100 countries with over 23,500 employees worldwide. Our Commitment Publicis Media is committed to building a culturally diverse workforce and therefore strongly encourages applications from underrepresented groups. We are committed to equality of opportunity and welcome applications from individuals, regardless of their background. About Publicis Performics: Are you ready to re-invent digital marketing? At Performics, we're accelerating the great missions of our clients in the ever-evolving world of Social engine marketing, programmatic, social media, Commerce and affiliates. If you're ready to move at the speed of Google, Facebook, and Amazon, have an entrepreneurial spirit, get excited about finding smarter ways to do things, and demand performance for your clients, we'd love to meet you. We'll give you the tools, support, and freedom to lead, innovate, and grow. We hire exceptional people for our global headquarters in the US alongside major cities across the world. Our international presence spans 57 markets (and growing) including regional hubs in London, Dubai, and Singapore. Why Work with Us? The Performics function strategizes and provides digital activation services for global advertisers in over 57+ markets around the world with the aim to deliver the optimal outcome. Our Performance Centre of Excellence drives performance solutions across several channels including social, social, programmatic, commerce and affiliates. We have 30 different nationalities in our teams and work closely with teams from Google, Meta, TradeDesk and Amazon to deliver innovative solutions that helps deliver businessresults to our clients. Overview We are seeking a highly motivated and experienced AI/Data Science Product Strategy Lead to spearhead the development and implementation of innovative AI-powered solutions that will revolutionize our performance marketing capabilities. This pivotal role will be responsible for envisioning, building, and scaling AI automations and measurement products that directly enhance campaign performance, drive efficiency, and unlock new opportunities for our clients. You will be at the forefront of leveraging recent advancements in AI, particularly in the areas of Large Language Models (LLMs) and AI agent frameworks, to create truly game-changing solutions within a performance media context. This role demands a strategic thinker with strong technical acumen, a passion for innovation, and the ability to translate complex AI concepts into tangible and scalable product offerings. Responsibilities • Develop and own the AI product vision and strategy for performance marketing: Define a clear roadmap for AI-powered products and automations that address key challenges and opportunities within performance media, aligning with the agency's overall strategic objectives• Lead the ideation, development, and launch of AI-driven solutions: Conceptualize and build innovative AI products and automations focused on areas such as campaign optimization, audience segmentation, creative generation, bid management, reporting, and measurement• Develop and implement AI-powered measurement solutions: Create advanced attribution models, predictive analytics tools, and automated reporting dashboards that leverage AI to provide deeper insights into campaign performance and ROI• Build and deploy AI automations leveraging LLMs and AI agent frameworks: Design and implement solutions using cutting-edge technologies like LangChain, AutoGen, CrewAI, Semantic Kernel, LlamaIndex, and similar frameworks to automate tasks, enhance decision-making, and improve campaign performance• Stay ahead of the curve on emerging AI technologies: Continuously research and evaluate new advancements in AI, particularly in the areas of LLMs, generative AI, and agent frameworks, and identify opportunities for their application within performance marketing• Collaborate with cross-functional teams: Work closely with media buyers, analysts, data scientists, and engineering teams to define product requirements, manage development sprints, and ensure successful product launches and adoption• Drive the adoption and scaling of AI solutions: Develop and implement strategies to ensure the successful integration and adoption of AI products across the agency's client portfolio, focusing on measurable impact and scalability• Prototype and iterate rapidly: Develop MVPs and prototypes to test and validate AI solutions, iterating based on feedback and data• Write clean, efficient, and well-documented code: Contribute to the development of AI solutions through coding and scripting, ensuring maintainability and scalability Qualifications • Extensive experience in product roles within the performance marketing or advertising technology space, with a strong focus on AI and automation• Proven experience building and launching AI-powered products and automations specifically within a performance media context. This includes hands-on experience with campaign optimization, bidding algorithms, audience segmentation, and reporting solutions• Deep understanding of AI/ML concepts and techniques, with practical experience in applying them to real-world marketing challenges• Experience building products and automations leveraging Large Language Models (LLMs) and AI agent frameworks• Familiarity and practical experience with tools like LangChain, AutoGen, CrewAI, Semantic Kernel, LlamaIndex, or similar• Demonstrated ability to identify innovative AI solutions and successfully scale them within an organization• Strong coding skills in Python or similar languages, with experience in developing and deploying AI/ML models• Proficiency in working with data and analytics platforms, including experience with data manipulation, analysis, and visualization• Excellent analytical and problem-solving skills, with the ability to translate complex data into actionable insights• Strong communication, presentation, and interpersonal skills, with the ability to effectively communicate technical concepts to both technical and non-technical audiences• Bachelor's or Master's degree in Computer Science, Data Science, Engineering, Marketing, or a related field Bonus Points: • Experience working in or with performance media agencies• Experience with cloud computing platforms (e.g., AWS, Google Cloud, Azure)• Familiarity with marketing automation platforms and APIs• Contributions to open-source AI projects or publications Additional Information Publicis Media has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Planswe also offer; WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care. BENEFITS 24/7 helpline to support you on a personal and professional level.Access to remote GPs, mental health support and CBT.Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of ourbenefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Pagewhich showcases our Inclusive Benefits and our EAG's (Employee Action Groups).

This appointment presents an exceptional opportunity for you to assume a central role in the stewardship and enhancement of the Oracle Cloud ERP/EPM platform within the Finance and Procurement spheres. The organisation is celebrated for its steadfast commitment to risk mitigation and efficiency creation within the foreign exchange marketplace, equipping clients with advanced products that render trading more expedient, secure, and cost-effective. ORACLE CLOUD SUPPORT SPECIALIST A distinguished financial services institution is seeking an Oracle Cloud Support Specialist to join its esteemed London-based team. This appointment presents an exceptional opportunity for you to assume a central role in the stewardship and enhancement of the Oracle Cloud ERP/EPM platform within the Finance and Procurement spheres. You will be entrusted with upholding operational excellence, security, and stability across vital business systems. The organisation is celebrated for its steadfast commitment to risk mitigation and efficiency creation within the foreign exchange marketplace, equipping clients with advanced products that render trading more expedient, secure, and cost-effective. What you'll do: In the capacity of Oracle Cloud Support Specialist based in London, you will be entrusted with providing advanced technical oversight across all facets of the Oracle Cloud ERP/EPM platform. Your daily undertakings will involve close cooperation with both technical engineers and functional business units as you address intricate issues, manage integrations utilising sophisticated middleware technologies, and ensure that stringent security standards are consistently upheld. You will take responsibility for incident management procedures-leading investigations into high-impact challenges whilst maintaining clear communication with stakeholders throughout resolution efforts. By proactively identifying opportunities for enhancement in system performance or process efficiency-and championing the implementation of automation-you will contribute significantly to cultivating a resilient cloud environment that underpins business continuity. Your dedication to knowledge dissemination will empower colleagues through meticulously prepared documentation and collaborative learning engagements. Ultimately, your proficiency will underpin the reliability of mission-critical finance and procurement systems upon which thousands depend. Provide expert technical counsel to support teams by resolving escalated matters pertaining to Oracle Cloud ERP/EPM applications within Finance and Procurement. Sustain and enhance integrations between Oracle Cloud ERP applications and ancillary internal systems through the utilisation of middleware technologies and APIs. Implement and maintain rigorous security measures throughout the Oracle Cloud environment in strict accordance with prevailing policies and regulatory requirements. Administer environment strategies for EPM and ERP platforms while overseeing user access controls with precision. Lead inquiries into complex incidents by collaborating with cross-functional teams to ascertain root causes and establish enduring solutions. Direct critical incident or outage responses by managing communications with stakeholders and ensuring prompt resolutions are achieved. Participate in post-incident evaluations to guarantee that preventative measures are identified and enacted for future resilience. Identify avenues for continuous improvement by elevating performance, stability, automation, and security within the Oracle Cloud environment. Promote the adoption of automation tools and scripts to streamline support processes for enhanced efficiency. Maintain exhaustive technical documentation including system architecture diagrams, configuration parameters, workarounds, troubleshooting guides, and support materials. What you bring: Substantial experience (5-8 years) supporting Oracle Cloud ERP platforms encompassing Fusion Middleware and database technologies. Comprehensive background in Oracle Cloud application development frameworks complemented by practical engagement with associated tools. Demonstrated ability to resolve complex technical issues through refined troubleshooting skills coupled with analytical acumen. Proficiency in scripting languages such as SQL or Python for automating tasks or addressing integration complexities. Experience employing performance monitoring instruments alongside tuning methodologies to optimise cloud environments effectively. Thorough understanding of integration technologies (OCI) as well as API standards such as REST or SOAP for seamless inter-system connectivity. Familiarity with ITIL-aligned processes including best practices in change management within enterprise contexts. Exemplary verbal and written communication skills facilitating effective translation of technical concepts for diverse audiences. Excellent interpersonal skills fostering co-operation across cross-functional teams whilst cultivating trusted relationships with business stakeholders. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

Technology Operational Resilience Specialist Save job My client, a prestigious Financial Services firm based in London, are looking for a Technical Operational Resilience specialsit to join their growing team. This role is 2 days per week from the office and you must come from a Financial Services background. About the Technical Operational Resilience Specialist role: The successful candidate will be experienced in collaborating across all functions of a business to embed and operate the principle of resilience by design, with the primary focus on the services which are most critical to my client. The candidate will partner and collaborate across these teams to develop the processes and mechanisms to ensure information on resilience health is available to support decision making for operational and technical design, and to provide insight to the product owners as to where vulnerabilities may exist. The candidate will be experienced in and will be required to work in the following areas: • Process and Governance o Understanding business architecture leveraging existing and supporting improved process mapping o Ensuring the organisation has a clear and complete view of the vulnerabilities which exist in its processes, how these relate to the delivery of business services and their remediation path o Enabling the organisation to streamline processes to increase automation, reduce failure risk and reduce operating costs. • Digital and Assets o Enable a greater understanding of the technology and applications used across the organisation, how this supports its business services and the threats and vulnerabilities associated with them. • Operating environment o Embed the Operational Resilience team into the design aspects of solutions being developed for my clients services, both in terms of technology solution design and where necessary, product design. • Be continually engaged with the day-to-day operations of my clients Important Business Services, monitoring and understanding service performance and seeking to learn lessons from any issues or incidents to feed into the overall Resilience framework and plan. • Participation at a working group level of change programs which may materially alter the resilience posture of the organization, influencing these to ensure risk is either mitigated or improvements made. • Establish new and participate in existing forums to ensure the resilience health of the delivery of my clients products and services is clear, enabling strategic decision making for investment and risk management • Lead change across the organization as my client matures the operational resilience function. What we're looking for: • A history of Operational Risk analysis, specifically in the Resilience domain. • Good understanding of FX products and services with knowledge of the required infrastructure and dependencies. • Experience across technology, third party, facilities and people risk analysis and mitigation. • Experience in the delivery of projects providing solutions across the breadth of a company's operations; business process, technology solutions, cyber remediation, third party risk etc. • Experienced in business process mapping and using these capabilities to produce MI. • Deep analytical skills in areas of business services and processes, understanding the relationship to underpinning resources (e.g. Technology, People, Facilities and Third Parties) and be able to assist the business in determining the importance of these services and processes both internally and across the markets. • Experienced in presenting structured analysis of prioritized risk statements • Familiarity with product and project lifecycles and business case development in support of risk mitigation. • Comfortable in coordinating and chairing meetings at all levels of the organization, from low level working groups through to senior level steering meetings Professional qualifications / certifications: Recognized qualifications in the following areas will be beneficial: • Operational / Enterprise Risk Management • Business Analysis • Project Management (e.g Prince / PMI / APM) • Cyber Management (e.g. CISM) If the above is of interest please apply to this job advertisement or call me on or email me your CV to Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates Salary: £200 - £300 per day NI and Pension Salary: £200 - £220 per day NI and Pension

Customer Success ManagerThis role has been designed as 'Hybrid' with an expectation that you will work on average 2 days per week from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world.Our culture thrives onfinding new and better ways to accelerate what's next.We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs.We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you.Open up opportunities with HPE. Job Description: Who We Are: Joining our OCTO HPE team and working as part of our OpsRamp team is a chance to make history and be a driving force in the industry. We are revolutionizing cloud computing by building a large-scale, enterprise ready platform that powers a hybrid edge-to-cloud world. Our platform enables the world's largest and most diverse enterprise IT teams and managed service providers to control the chaos of modern digital infrastructure, and to deliver quickly, efficiently, and at scale while keeping their data secure and meeting sustainability goals. We do this through hybrid discovery and monitoring, event and incident management, remediation, and automation, powered by AI. We help our enterprise and MSP customers avoid costly outages and performance issues that result in lost revenue and productivity. With over 100,000 dedicated customers and 1 million devices in production, we are committed to accelerating transformation across data, connectivity, cloud, and security, providing essential solutions for businesses of all sizes. Together, we make the impossible possible, and we are confident in our ability to lead the way in shaping the future of cloud computing. Job Description: The Customer Success Architect position is a technical champion within the Customer Success Team, who drives the adoption of OpsRamp products and best practices with our customers. As a Customer Success Solutions Architect, you'll be managing the technical health of a group of our Enterprise/GSI/OEM clients - owning structured adoption and outcomes leading to value realization, expansion, and growth across your portfolio. This is a customer-facing technical role responsible for post-deployment value adoption and realization. You will work directly with our customers' technical/operational decision-makers and senior management to identify and prioritize business problems, define KPIs and use cases around these, plan technical strategies, and build solutions for addressing these problems. Strategies frequently include designing the solution and architecture. What You'll Do: You'll work alongside the Customer Success Leads to adopt and help realize the value of the OpsRamp platform by: Being the trusted partner for the customer on use-case and product functionality Lead customers in the application of OpsRamp products and services offerings to meet their Business Outcomes. This may include whiteboarding and helping design and architect a solution/use case one day and aiding in overcoming their technical and cultural blockers the next! Develop a deep understanding of OpsRamp IT Operations Platform, architecture, and its capabilities through training and hands-on experience. Build on the technical design and architecture developed during the implementation phase to maintain a point-in-time architecture for each customer. Being proactive about solving problems (even if it's outside of your job description or area of expertise) Serve as an important source for information regarding the customer's technical needs and provide customer feedback to for instance Product Management, Engineering, and Marketing. Perform and own the health checks during the customer success engagement lifecycle in a client environment. Understand and document client use cases and build best practice enablement and content packs for the various use cases. Review the current state and help the customer realize the future state by performing regular health checks. Strong technical understanding of the customers' use cases and ability to map it to the OpsRamp capabilities. Track support and feature requirements and interface with the Product and Engineering team where required for quick resolution. Establish technical authority quickly with executive technical customer stakeholders. Invest time in documenting best practices, capturing and disseminating knowledge, and other initiatives that enhance the growth of OpsRamp. Candidate Characteristics: Have at least 8-10 years of experience and proven success in one or more of the following: Solution or enterprise Architecture, implementation, consulting (Enterprise B2B SaaS preferred) Ability to perform the following: Proactive problem management, issue resolution, understanding and documenting the customer's architecture, identifying best practices, and managing customer expectations. Demonstrate empathy and understanding of the work of engineers, architects, managers, and cross-functional teams. Skill in navigating organizations and creating alliances to resolve problems. Ability to quickly learn and certify newer technologies. Possess creativity and ability to learn and adjust on the go - you are an expert problem solver. Are detail-oriented with a passion for technology. Have great teamwork skills and willingness to have fun. Required Skills: 8 years + experience, preferably in the IT management (ITOM)/APM fields. At least 5+ years experience in senior customer-facing positions as an Implementation Architect, Service Delivery Architect, or Lead Solution Architect. In-depth knowledge and hands-on experience in one or more of the following: Observability, Process Automation, Patching, AIOps. An in-depth understanding of infrastructure management and intelligent automation is preferred. Familiarity with cloud-native design patterns, microservices, and modern web-scale architectures. Additional Skills: Accountability, Accountability, Action Planning, Active Learning (Inactive), Active Listening, Bias, Business Growth, Business Objectives, Business Planning, Coaching, Commercial Acumen, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Customer Loyalty, Data Analysis Management, Data Collection Management (Inactive), Data Controls, Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning + 10 more What We Can Offer You: Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division. Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Let's Stay Connected: on Instagram to see the latest on people, culture and tech at HPE. Job: Services Job Level: Specialist HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity . Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories. About Us Technology innovation that fosters business transformation. We help customers use technology to slash the time it takes to turn ideas into value. In turn, they transform industries, markets and lives. Some of our customers run traditional IT environments. Most are transitioning to a secure, cloud-enabled, mobile-friendly infrastructure. Many rely on a combination of both. Wherever they are in that journey, we provide the technology and solutions to help them succeed. COVID Policy The health and safety of our team members, customers and partners is paramount at HPE. Accordingly, if applicable to the role you applied to, you must be fully vaccinated against COVID-19 by the employment start date where permitted by law. Exemptions based on medical . click apply for full job details