At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! Location: London About the Department Customer Success Managers, Account Executives, Business Development Representatives, Solution Engineers, and Sales Operations - all working together to help our customers solve their business challenges by adopting Cloudflare while creating the revenue streams that help the company provide free service to millions in our community. What you'll do You will be responsible for ensuring the success of Cloudflare's Enterprise customers and managing all of their post-sale experiences. You will bring strong relationship-building experience, product knowledge, project management and organizational skills, as well as a high degree of empathy to ensure the customer's satisfaction with Cloudflare's services. You will maintain a deep understanding of our solutions and present to customers about the most relevant features/functionality for their specific business needs. You will act as the primary point of contact for Cloudflare customers and will be "the face of the business". You will act as an internal escalation point for customer requests including: technical questions, contract questions, and other account-related questions. You will advocate for customers internally and balance the needs of the customer with the business needs of Cloudflare. You will own your book of business and will be responsible for delivering results on KPIs including revenue retention. This is driven through demonstrating the value of the products and services provided to the customer's business via quarterly reviews. To success you will need to: Manage the customer lifecycle post-contract, identifying and communicating relevant features and functionality to support specific business needs. Foster strong relationships with customers and internal teams to find solutions to problems and ensure customer satisfaction. Lead retention efforts by demonstrating the value Cloudflare's products and services provide, through all suitable interactions. Coordinate and execute business reviews, delivering insights and recommendations to ensure customer alignment with business objectives. Leverage customer data to uncover potential risks and expansion opportunities, supporting growth and long-term retention. Work collaboratively with Product, Engineering, Marketing, and other internal teams to resolve customer business issues to drive customer business outcomes. Communicate and escalate potential customer issues through the appropriate channels to ensure timely resolution. Triage and manage inbound inquiries, gathering necessary detail for internal follow-up. Identify areas for improvement with internal processes. Required skills, knowledge and experience Strong communication skills in English (verbal and written) Bachelor degree required, Master degree is a plus 5+ years of experience in post-sales customer-facing roles in enterprise SaaS businesses, ideally in Customer Success Management Strong understanding of computer networking, application and network security, and "how the internet works" Strong relationship-building skills and experience working with high value enterprise-level customers. Strong organizational skills with a proven ability to prioritize and multitask in a dynamic environment, and to perform under pressure Excellent interpersonal communication and presentation skills. Experience with customer negotiations and handling difficult customer conversations High degree of empathy and a customer-centric mindset to ensure our customers' success and satisfaction. What Makes Cloudflare Special? We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you'd like to be a part of? We'd love to hear from you! This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at or via mail at 101 Townsend St. San Francisco, CA 94107. Apply for this job indicates a required field First Name Last Name Email Phone Country Phone Location (City) Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Legal Name (if different than above) Would you like to include your LinkedIn profile, personal website or blog? How did you hear about this job? Do you now or will you in the future require immigration sponsorship to work at Cloudflare? Select Please review and acknowledge Cloudflare's Candidate Privacy Policy (). Are you fluent in Spanish and/or Portuguese? Select What would be your salary expectations for this position?
Mar 14, 2026
Full time
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! Location: London About the Department Customer Success Managers, Account Executives, Business Development Representatives, Solution Engineers, and Sales Operations - all working together to help our customers solve their business challenges by adopting Cloudflare while creating the revenue streams that help the company provide free service to millions in our community. What you'll do You will be responsible for ensuring the success of Cloudflare's Enterprise customers and managing all of their post-sale experiences. You will bring strong relationship-building experience, product knowledge, project management and organizational skills, as well as a high degree of empathy to ensure the customer's satisfaction with Cloudflare's services. You will maintain a deep understanding of our solutions and present to customers about the most relevant features/functionality for their specific business needs. You will act as the primary point of contact for Cloudflare customers and will be "the face of the business". You will act as an internal escalation point for customer requests including: technical questions, contract questions, and other account-related questions. You will advocate for customers internally and balance the needs of the customer with the business needs of Cloudflare. You will own your book of business and will be responsible for delivering results on KPIs including revenue retention. This is driven through demonstrating the value of the products and services provided to the customer's business via quarterly reviews. To success you will need to: Manage the customer lifecycle post-contract, identifying and communicating relevant features and functionality to support specific business needs. Foster strong relationships with customers and internal teams to find solutions to problems and ensure customer satisfaction. Lead retention efforts by demonstrating the value Cloudflare's products and services provide, through all suitable interactions. Coordinate and execute business reviews, delivering insights and recommendations to ensure customer alignment with business objectives. Leverage customer data to uncover potential risks and expansion opportunities, supporting growth and long-term retention. Work collaboratively with Product, Engineering, Marketing, and other internal teams to resolve customer business issues to drive customer business outcomes. Communicate and escalate potential customer issues through the appropriate channels to ensure timely resolution. Triage and manage inbound inquiries, gathering necessary detail for internal follow-up. Identify areas for improvement with internal processes. Required skills, knowledge and experience Strong communication skills in English (verbal and written) Bachelor degree required, Master degree is a plus 5+ years of experience in post-sales customer-facing roles in enterprise SaaS businesses, ideally in Customer Success Management Strong understanding of computer networking, application and network security, and "how the internet works" Strong relationship-building skills and experience working with high value enterprise-level customers. Strong organizational skills with a proven ability to prioritize and multitask in a dynamic environment, and to perform under pressure Excellent interpersonal communication and presentation skills. Experience with customer negotiations and handling difficult customer conversations High degree of empathy and a customer-centric mindset to ensure our customers' success and satisfaction. What Makes Cloudflare Special? We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you'd like to be a part of? We'd love to hear from you! This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at or via mail at 101 Townsend St. San Francisco, CA 94107. Apply for this job indicates a required field First Name Last Name Email Phone Country Phone Location (City) Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Legal Name (if different than above) Would you like to include your LinkedIn profile, personal website or blog? How did you hear about this job? Do you now or will you in the future require immigration sponsorship to work at Cloudflare? Select Please review and acknowledge Cloudflare's Candidate Privacy Policy (). Are you fluent in Spanish and/or Portuguese? Select What would be your salary expectations for this position?
An excellent opportunity has arisen for an experienced Account Manager/Senior Account Manager to join my client, one of the worlds leading generic pharmaceutical manufacturers, specialising in prescription medicines, over-the-counter products, and animal health solutions. You will join one if not the fastest-growing animal health company in the UK, driven by a commitment to supplying high-quality g click apply for full job details
Mar 14, 2026
Full time
An excellent opportunity has arisen for an experienced Account Manager/Senior Account Manager to join my client, one of the worlds leading generic pharmaceutical manufacturers, specialising in prescription medicines, over-the-counter products, and animal health solutions. You will join one if not the fastest-growing animal health company in the UK, driven by a commitment to supplying high-quality g click apply for full job details
Job Title: Internal Sales Executive Location: Skipton Salary: Base Salary of 30,000 per annum, OTE 36,000 Job Type: Full Time, Permanent As part of our continued focus on strengthening commercial performance, we are investing in a motivated and commercially focused Internal Sales Executive role to support the growth and development of our customer base. This role has been created to work closely with our Sales Managers to ensure we maximise every opportunity across the market. The position will play an important role in proactively developing new opportunities, re-engaging inactive or churned customers, and growing smaller accounts that may not receive regular field coverage. By maintaining regular contact with customers, following up on enquiries and quotations, and identifying opportunities to recover lost volume, the Internal Sales Executive will help ensure we remain close to our customers, responsive to their needs, and proactive in driving sales growth. The role will also support the wider sales organisation by helping to build a pipeline, strengthen customer relationships, and create additional opportunities for the external sales team to progress and convert. Ultimately, this position exists to ensure we continue to protect our existing business, recover lost opportunities, and drive sustainable growth across the UK market. Please note that the company does not offer sponsorship and therefore candidates must have the legal right to live and work in the UK to be considered for this role What are you going to do? Proactively generate sales opportunities through outbound calls, emails, and follow-ups with prospective and existing customers. Re-engage churned or inactive customers to recover lost business and rebuild relationships. Manage and develop smaller customer accounts, identifying opportunities to grow volume and strengthen partnerships. Work closely with Sales Managers to support key accounts, identify opportunities, and progress commercial discussions. Respond to customer enquiries and provide accurate information on products, applications, pricing, and lead times. Prepare and follow up on quotations, proposals, and commercial offers, ensuring opportunities are actively progressed. Maintain accurate records of all customer interactions, opportunities, and activities within the CRM system. Monitor market activity, customer trends, and competitor movements to identify potential opportunities. Support the wider sales team by ensuring excellent customer service, responsiveness, and communication. Contribute to the delivery of monthly and quarterly sales targets through proactive pipeline development and opportunity management. The job description is not exhaustive. From time to time, you may be required to perform other duties and responsibilities which are not included in the above description, but are within your capabilities, and where necessary, training will be given. About you: Our expectations: Proven experience in a sales, telesales, or customer-facing commercial role, ideally within a B2B environment. Strong communication skills with the ability to build rapport and influence customers over the phone and via email. Commercial mindset with a proactive approach to identifying and developing opportunities. Self-motivated and driven, with a clear focus on achieving targets and delivering results. Strong organisational skills with the ability to manage multiple opportunities and follow-ups effectively. Experience using CRM systems (e.g., Salesforce or ACT) and Microsoft Office. Working knowledge of Sage or similar ERP systems would be advantageous. A positive team player who enjoys working collaboratively within a fast-paced commercial environment. Person Specification: Experience working within B2B manufacturing, packaging, or industrial sectors would be beneficial. Background in telesales, internal sales, or account management is required. A qualification in business, sales, or marketing would be desirable but not essential. Benefits: Competitive base salary with commission/bonus structure Ongoing training and development Opportunities for career progression Healthcare scheme (Medicash) / pension scheme / 25 days holiday Free on-site parking Solidus We are Solidus. Involved with our environment since 1870. With pride in our history, we make circular packaging and sustainable solid board solutions for customers all over the world. In the past, from straw, now from recycled paper. Strictly No Agencies Please click on the APPLY button to send your CV and Cover Letter for this role Candidates with experience of: Sales Executive, Sales Person, Sales Account Manager, Sales Account Executive, Telesales Executive, Telesales, B2B, Sales Development, B2B Sales Executive, Direct Sales, Account Manager, Internal Sales Person, New Business Executive, Key Sales, BDM, Account Management, Lead Generation, Business Development Executive, Client Services may all be considered.
Mar 14, 2026
Full time
Job Title: Internal Sales Executive Location: Skipton Salary: Base Salary of 30,000 per annum, OTE 36,000 Job Type: Full Time, Permanent As part of our continued focus on strengthening commercial performance, we are investing in a motivated and commercially focused Internal Sales Executive role to support the growth and development of our customer base. This role has been created to work closely with our Sales Managers to ensure we maximise every opportunity across the market. The position will play an important role in proactively developing new opportunities, re-engaging inactive or churned customers, and growing smaller accounts that may not receive regular field coverage. By maintaining regular contact with customers, following up on enquiries and quotations, and identifying opportunities to recover lost volume, the Internal Sales Executive will help ensure we remain close to our customers, responsive to their needs, and proactive in driving sales growth. The role will also support the wider sales organisation by helping to build a pipeline, strengthen customer relationships, and create additional opportunities for the external sales team to progress and convert. Ultimately, this position exists to ensure we continue to protect our existing business, recover lost opportunities, and drive sustainable growth across the UK market. Please note that the company does not offer sponsorship and therefore candidates must have the legal right to live and work in the UK to be considered for this role What are you going to do? Proactively generate sales opportunities through outbound calls, emails, and follow-ups with prospective and existing customers. Re-engage churned or inactive customers to recover lost business and rebuild relationships. Manage and develop smaller customer accounts, identifying opportunities to grow volume and strengthen partnerships. Work closely with Sales Managers to support key accounts, identify opportunities, and progress commercial discussions. Respond to customer enquiries and provide accurate information on products, applications, pricing, and lead times. Prepare and follow up on quotations, proposals, and commercial offers, ensuring opportunities are actively progressed. Maintain accurate records of all customer interactions, opportunities, and activities within the CRM system. Monitor market activity, customer trends, and competitor movements to identify potential opportunities. Support the wider sales team by ensuring excellent customer service, responsiveness, and communication. Contribute to the delivery of monthly and quarterly sales targets through proactive pipeline development and opportunity management. The job description is not exhaustive. From time to time, you may be required to perform other duties and responsibilities which are not included in the above description, but are within your capabilities, and where necessary, training will be given. About you: Our expectations: Proven experience in a sales, telesales, or customer-facing commercial role, ideally within a B2B environment. Strong communication skills with the ability to build rapport and influence customers over the phone and via email. Commercial mindset with a proactive approach to identifying and developing opportunities. Self-motivated and driven, with a clear focus on achieving targets and delivering results. Strong organisational skills with the ability to manage multiple opportunities and follow-ups effectively. Experience using CRM systems (e.g., Salesforce or ACT) and Microsoft Office. Working knowledge of Sage or similar ERP systems would be advantageous. A positive team player who enjoys working collaboratively within a fast-paced commercial environment. Person Specification: Experience working within B2B manufacturing, packaging, or industrial sectors would be beneficial. Background in telesales, internal sales, or account management is required. A qualification in business, sales, or marketing would be desirable but not essential. Benefits: Competitive base salary with commission/bonus structure Ongoing training and development Opportunities for career progression Healthcare scheme (Medicash) / pension scheme / 25 days holiday Free on-site parking Solidus We are Solidus. Involved with our environment since 1870. With pride in our history, we make circular packaging and sustainable solid board solutions for customers all over the world. In the past, from straw, now from recycled paper. Strictly No Agencies Please click on the APPLY button to send your CV and Cover Letter for this role Candidates with experience of: Sales Executive, Sales Person, Sales Account Manager, Sales Account Executive, Telesales Executive, Telesales, B2B, Sales Development, B2B Sales Executive, Direct Sales, Account Manager, Internal Sales Person, New Business Executive, Key Sales, BDM, Account Management, Lead Generation, Business Development Executive, Client Services may all be considered.
Area Sales Manager Power Tools Job Title: Business Development Manager Diamond Cutting & Drilling Tools Industry Sector: Building Products, Building Materials, Hand Tools, Tools, DIY Sheds, DIT Stores, Screwfix, B&Q, Tool Distributors, Distributors, Builders Merchants, Independent Merchants, Buying Groups, Plumbing & Heating Merchants, Toolstation, Tool Hire, National Account Manager, Regional Sa click apply for full job details
Mar 14, 2026
Full time
Area Sales Manager Power Tools Job Title: Business Development Manager Diamond Cutting & Drilling Tools Industry Sector: Building Products, Building Materials, Hand Tools, Tools, DIY Sheds, DIT Stores, Screwfix, B&Q, Tool Distributors, Distributors, Builders Merchants, Independent Merchants, Buying Groups, Plumbing & Heating Merchants, Toolstation, Tool Hire, National Account Manager, Regional Sa click apply for full job details
Area Sales Manager Power Tools Job Title: Business Development Manager Diamond Cutting & Drilling Tools Industry Sector: Building Products, Building Materials, Hand Tools, Tools, DIY Sheds, DIT Stores, Screwfix, B&Q, Tool Distributors, Distributors, Builders Merchants, Independent Merchants, Buying Groups, Plumbing & Heating Merchants, Toolstation, Tool Hire, National Account Manager, Regional Sa click apply for full job details
Mar 14, 2026
Full time
Area Sales Manager Power Tools Job Title: Business Development Manager Diamond Cutting & Drilling Tools Industry Sector: Building Products, Building Materials, Hand Tools, Tools, DIY Sheds, DIT Stores, Screwfix, B&Q, Tool Distributors, Distributors, Builders Merchants, Independent Merchants, Buying Groups, Plumbing & Heating Merchants, Toolstation, Tool Hire, National Account Manager, Regional Sa click apply for full job details
Education Recruitment Team Lead Location: Nottingham - onsite Type: Full-time Salary: £60-80K OTE If your salary expectations do not meet our banding, please do still apply - salary banding is based on transferable skills, tenure, industry experience, and interview performance What we're building and why Here's the challenge: UK schools spend over £2 billion a year on temporary staff. But £600m of that goes straight into the pockets of recruitment agencies, money that should be going back into classrooms and teachers' pay. So we're doing things differently. Zen Educate is an online platform that gives schools instant access to fully vetted teachers and support staff. Since launching in 2017, we've already saved schools over £30 million, that's gone straight back to where it matters most. We've just closed a $37m Series B (the biggest EdTech round in Europe last year!), and we're scaling fast in the UK and the US . It's an exciting time to join, have a huge impact, and grow alongside us. Looking to make a difference? You'll be joining Zen in a key leadership position. This is an exceptional opportunity for someone looking to apply themselves and make a difference with great responsibility and autonomy to shape the product for years to come. We're still young and you'll play a pivotal role in the growth of the company and team. Responsibilities Responsible for the commercial success of Zen in supporting schools in Nottingham. Own commercial output, set targets and execute strategies, build relationships with school leaders and upskill wider teams. Collaborate with team leaders across the business, design and execute effective campaigns. Provide line management to Account Managers. Increase efficiency of days booked and build strategic relationships with stakeholders. Build senior strategic relationships with senior stakeholders within your region - Executive School leaders, Trust CEOs etc. Success KPIs YoY revenue growth of schools in Nottingham. YoY Active school growth of schools in Nottingham. YoY School retention - Growth of schools in new markets. Effective marketing and new business campaigns with how we attract schools & staff. Resourcing efficiency and prioritisation; candidates vetted and placed. Platform adoption % of Zen Educate features. Requirements Prior management experience of at least one year, with direct line management of more than two people. Have a good understanding of the pain points of schools and demonstrate a passion and desire to work for a company that is solving these challenges. Have either commercial leadership or school leadership experience, preferably both, with demonstrated success in either field. A history of rapid career growth and be excited about further growth opportunities. A solution oriented mindset, be a team player and have an understanding of the importance of collaboration. What's in it for you? Meaningful work - this isn't just another SaaS tool; you're literally helping schools save money and pay teachers more. Competitive salary + ownership in the company. 25 days holiday + all the usual UK public holidays. 1 1 coaching to keep you growing personally and professionally. Life & Health Insurance, Cycle to Work Scheme, Electric Car Scheme. How we hire Quick chat with our recruiter - to get to know you and cover the basics. Role focused conversation - we'll talk about how you approach account management, building relationships, and hitting targets. Practical Task and role play - to see how you'd think on your feet with a realistic school conversation. Culture chat with the team - making sure it's a good fit both ways. We're direct and transparent. If it's a yes, great! If it's a no, we'll let you know quickly. Diversity and Inclusion At Zen, we strive to build a culture of equity and inclusion, where everyone is respected, valued and appreciated for their unique traits, experiences and perspectives. We are committed to creating a safe, inclusive and equitable environment where our team can thrive, regardless of age, ethnicity, race, gender identity, sexual orientation, socio economic status, disability, religion or beliefs. We value our differences and believe that practices of Diversity, Equity and Inclusion help us create a fairer, more compassionate environment for all. We welcome applicants with diverse backgrounds and different experiences and perspectives - just like the staff who teach through Zen and the children at the schools we work with. We believe in hiring the best people from the widest pool and creating an inclusive culture where people's voices are heard and all our team can look forward to coming to work. We are committed to building a team that reflects the diversity of our community and promoting an equitable and inclusive environment for all. We seek out diverse opinions, beliefs, and experiences because they collectively make us stronger; we've had former teachers, pilots, fundraisers, engineers, lawyers, marketers, social media experts and more join our team.
Mar 14, 2026
Full time
Education Recruitment Team Lead Location: Nottingham - onsite Type: Full-time Salary: £60-80K OTE If your salary expectations do not meet our banding, please do still apply - salary banding is based on transferable skills, tenure, industry experience, and interview performance What we're building and why Here's the challenge: UK schools spend over £2 billion a year on temporary staff. But £600m of that goes straight into the pockets of recruitment agencies, money that should be going back into classrooms and teachers' pay. So we're doing things differently. Zen Educate is an online platform that gives schools instant access to fully vetted teachers and support staff. Since launching in 2017, we've already saved schools over £30 million, that's gone straight back to where it matters most. We've just closed a $37m Series B (the biggest EdTech round in Europe last year!), and we're scaling fast in the UK and the US . It's an exciting time to join, have a huge impact, and grow alongside us. Looking to make a difference? You'll be joining Zen in a key leadership position. This is an exceptional opportunity for someone looking to apply themselves and make a difference with great responsibility and autonomy to shape the product for years to come. We're still young and you'll play a pivotal role in the growth of the company and team. Responsibilities Responsible for the commercial success of Zen in supporting schools in Nottingham. Own commercial output, set targets and execute strategies, build relationships with school leaders and upskill wider teams. Collaborate with team leaders across the business, design and execute effective campaigns. Provide line management to Account Managers. Increase efficiency of days booked and build strategic relationships with stakeholders. Build senior strategic relationships with senior stakeholders within your region - Executive School leaders, Trust CEOs etc. Success KPIs YoY revenue growth of schools in Nottingham. YoY Active school growth of schools in Nottingham. YoY School retention - Growth of schools in new markets. Effective marketing and new business campaigns with how we attract schools & staff. Resourcing efficiency and prioritisation; candidates vetted and placed. Platform adoption % of Zen Educate features. Requirements Prior management experience of at least one year, with direct line management of more than two people. Have a good understanding of the pain points of schools and demonstrate a passion and desire to work for a company that is solving these challenges. Have either commercial leadership or school leadership experience, preferably both, with demonstrated success in either field. A history of rapid career growth and be excited about further growth opportunities. A solution oriented mindset, be a team player and have an understanding of the importance of collaboration. What's in it for you? Meaningful work - this isn't just another SaaS tool; you're literally helping schools save money and pay teachers more. Competitive salary + ownership in the company. 25 days holiday + all the usual UK public holidays. 1 1 coaching to keep you growing personally and professionally. Life & Health Insurance, Cycle to Work Scheme, Electric Car Scheme. How we hire Quick chat with our recruiter - to get to know you and cover the basics. Role focused conversation - we'll talk about how you approach account management, building relationships, and hitting targets. Practical Task and role play - to see how you'd think on your feet with a realistic school conversation. Culture chat with the team - making sure it's a good fit both ways. We're direct and transparent. If it's a yes, great! If it's a no, we'll let you know quickly. Diversity and Inclusion At Zen, we strive to build a culture of equity and inclusion, where everyone is respected, valued and appreciated for their unique traits, experiences and perspectives. We are committed to creating a safe, inclusive and equitable environment where our team can thrive, regardless of age, ethnicity, race, gender identity, sexual orientation, socio economic status, disability, religion or beliefs. We value our differences and believe that practices of Diversity, Equity and Inclusion help us create a fairer, more compassionate environment for all. We welcome applicants with diverse backgrounds and different experiences and perspectives - just like the staff who teach through Zen and the children at the schools we work with. We believe in hiring the best people from the widest pool and creating an inclusive culture where people's voices are heard and all our team can look forward to coming to work. We are committed to building a team that reflects the diversity of our community and promoting an equitable and inclusive environment for all. We seek out diverse opinions, beliefs, and experiences because they collectively make us stronger; we've had former teachers, pilots, fundraisers, engineers, lawyers, marketers, social media experts and more join our team.
Regional Sales Manager Air Handling Units Job Title: Regional Sales Manager Air Handling Units Industry Sector: Technical Sales Manager, Area Sales Manager, Business Development Manager, Regional Sales Manager, Specification Sales Manager, Air Handling Units, HVAC, Ventilation Products, Fans, Air Distribution, Smoke & Fire Ventilation, M&E Consultant, M&E Contractor, M&E, Building Services Area to click apply for full job details
Mar 14, 2026
Full time
Regional Sales Manager Air Handling Units Job Title: Regional Sales Manager Air Handling Units Industry Sector: Technical Sales Manager, Area Sales Manager, Business Development Manager, Regional Sales Manager, Specification Sales Manager, Air Handling Units, HVAC, Ventilation Products, Fans, Air Distribution, Smoke & Fire Ventilation, M&E Consultant, M&E Contractor, M&E, Building Services Area to click apply for full job details
ARE YOU THE ONE? As a Junior Go-To-Market Manager, youll support the implementation of Samsungs product launch plans into retail stores, on time and within budget. Teaming up with cross-functional departments to track sales and redemption performance, solve operational roadblocks, and support the retail team in smashing KPIs click apply for full job details
Mar 14, 2026
Full time
ARE YOU THE ONE? As a Junior Go-To-Market Manager, youll support the implementation of Samsungs product launch plans into retail stores, on time and within budget. Teaming up with cross-functional departments to track sales and redemption performance, solve operational roadblocks, and support the retail team in smashing KPIs click apply for full job details
Regional Account Manager Coffee Solutions Midlands/Staffs/Cheshire Location Birmingham, Stafford, Stoke-on-Trent, Crewe, Nantwich, Leicester, Coventry Package - £42k OTE The Company A well-established provider of water and coffee solutions, supplying businesses and homes with dependable products and services click apply for full job details
Mar 14, 2026
Full time
Regional Account Manager Coffee Solutions Midlands/Staffs/Cheshire Location Birmingham, Stafford, Stoke-on-Trent, Crewe, Nantwich, Leicester, Coventry Package - £42k OTE The Company A well-established provider of water and coffee solutions, supplying businesses and homes with dependable products and services click apply for full job details
Attio is on a mission to redefine CRM for the AI era. We're building the first AI-native CRM - designed for the most ambitious go to market teams. We recently announced our $52M Series B, led by GV (Google Ventures), with support from Redpoint, Balderton, Point Nine, and 01A. Our team thrives on solving complex technical challenges, delighting our users, and setting a new standard for the industry. About the role Our Customer Success team is integral to how we build, grow, and deliver value. We help customers adopt Attio quickly, integrate it smoothly, and unlock lasting impact. With technical fluency and deep empathy, we guide teams through complex use cases, share insights that shape the product, and turn great onboarding into long term success. As an Attio Customer Success Manager, you will be responsible for designing and managing Attio's retention, customer health, renewal, and upsell programs. What you'll do Lead high touch success plans for top accounts, serving as both business relationship owner and a consultative product expert Design and execute strategies to monitor health, and drive adoption, retention, and up sells on a one to one and one to many basis Partner with fellow CSMs to bring new ideas, codify best practices, and build reusable program templates to drive scale and consistency as we grow and expand upmarket Contribute to one to many scaled programs for second tier accounts using channels like email, workshops/webinars, office hours, and community programs Use data to segment customers based on their product usage and firmographic data, and provide appropriately tailored resources to each group Collaborate with SE, post sale, and Support teams to create content for scaled programs Collaborate with marketing and product on brand and activation content What you'll bring 5+ of relevant professional experience, of which 3+ were in a CS or Account Management role A passion for technology and experience coaching customers on how to get the most out of a complex software product Experience building programs in addition to having strong customer relationship skills Experience at early or growth stage startups What does the hiring process look like? 30 minute introductory phone call with a member of our Talent team 30 minute interview with our hiring manager Case study interview Panel interviews with relevant stakeholders 30 minute closing conversation with our CEO Offer stage
Mar 14, 2026
Full time
Attio is on a mission to redefine CRM for the AI era. We're building the first AI-native CRM - designed for the most ambitious go to market teams. We recently announced our $52M Series B, led by GV (Google Ventures), with support from Redpoint, Balderton, Point Nine, and 01A. Our team thrives on solving complex technical challenges, delighting our users, and setting a new standard for the industry. About the role Our Customer Success team is integral to how we build, grow, and deliver value. We help customers adopt Attio quickly, integrate it smoothly, and unlock lasting impact. With technical fluency and deep empathy, we guide teams through complex use cases, share insights that shape the product, and turn great onboarding into long term success. As an Attio Customer Success Manager, you will be responsible for designing and managing Attio's retention, customer health, renewal, and upsell programs. What you'll do Lead high touch success plans for top accounts, serving as both business relationship owner and a consultative product expert Design and execute strategies to monitor health, and drive adoption, retention, and up sells on a one to one and one to many basis Partner with fellow CSMs to bring new ideas, codify best practices, and build reusable program templates to drive scale and consistency as we grow and expand upmarket Contribute to one to many scaled programs for second tier accounts using channels like email, workshops/webinars, office hours, and community programs Use data to segment customers based on their product usage and firmographic data, and provide appropriately tailored resources to each group Collaborate with SE, post sale, and Support teams to create content for scaled programs Collaborate with marketing and product on brand and activation content What you'll bring 5+ of relevant professional experience, of which 3+ were in a CS or Account Management role A passion for technology and experience coaching customers on how to get the most out of a complex software product Experience building programs in addition to having strong customer relationship skills Experience at early or growth stage startups What does the hiring process look like? 30 minute introductory phone call with a member of our Talent team 30 minute interview with our hiring manager Case study interview Panel interviews with relevant stakeholders 30 minute closing conversation with our CEO Offer stage
PATI Group is an agency driven by a mindset of discipline and a commitment to the sustainable growth of both our people and our business. We specialize in strategy, promotion, and operational systems to solve scaling challenges for E-commerce clients in the US and European markets. At PATI, you will discover the value of a customer centric Customer Experience team that thinks critically, executes effectively, and takes full ownership of results. We offer a culture defined by discipline and exceptional career opportunities for talents ready to achieve a breakthrough in their professional journey. JOB SUMMARY We are looking for a detail oriented and customer focused Customer Service Executive to handle daily customer support operations and contribute to improving service efficiency as we scale. In the short term, this role plays a key part in ensuring smooth operations as our order volume grows. In the long run, this position is considered a key talent pipeline for automation, process optimization, and leadership roles within the Customer Experience team. You will work closely with the Customer Experience Manager and cross functional teams to deliver timely, accurate, and high quality support across multiple channels. KEY ROLE & RESPONSIBILITIES Manage and resolve daily customer service tickets across email, chat, and/or ticketing systems. Respond to customer inquiries regarding orders, payments, shipping, returns, refunds, and product information. Ensure all tickets are handled within defined SLA timelines. Escalate complex or sensitive cases to relevant teams when necessary. 2. Operational Efficiency & Process Improvement: Identify recurring issues and customer pain points from support tickets. Provide feedback and suggestions to improve workflows, SOPs, and customer experience. Maintain accurate records of customer interactions and case resolutions. Assist in updating FAQs, macros, and internal documentation. Work closely with Operations, Fulfillment, and Marketing teams to resolve customer issues efficiently. Communicate clearly and professionally with customers at all times. Support cross functional initiatives aimed at improving service quality. REQUIREMENTS & QUALIFICATIONS Proven experience in customer service, customer support, or a similar role (e commerce experience is a plus) Strong written communication skills with a customer first mindset Ability to handle a high volume of tickets while maintaining accuracy and professionalism Good organizational skills and attention to detail Familiarity with CRM Gorgias is an advantage Ability to work independently and manage priorities effectively SKILLS & COMPETENCIES Customer empathy and problem solving ability Time management and multitasking skills Process oriented thinking with a continuous improvement mindset Ability to remain calm and professional in high pressure situations Language skills: Native in Vietnamese and Fluent in English (written and spoken). WHY YOU WILL LOVE WORKING AT PATI? You are not just answering tickets : Here, you are empowered to think critically, solve problems creatively, and contribute directly to customer retention, LTV, and brand love. You'll grow beyond support into a true CX leader. Be part of a strategic transformation : You'll be part of a core team reshaping how we do Customer Experience from the ground up - building systems, playbooks, and processes that scale. See your work fuel business growth : At PATI Group, CX is a profit center. Your insights, ideas, and execution will directly influence how we grow from an early stage brand to a $100M+ business. COMPENSATION & BENEFITS Compensation: 10.000.000 - 14.000.000 Gross VND/month + incentive based on performance (negotiate). Career Growth: Fast track promotion opportunities, including a path to CX Leader. Professional Development: Gain access to the latest AI tools, automation technologies, and advanced CRM systems to stay ahead in delivering exceptional customer experiences. Workplace Culture: Join a dynamic, innovation driven environment focused on employee success. Additional Benefits: Social insurance, Bảo Việt Insurance, 12 annual leave days per year, 13th month salary, performance bonus, and lots of team building activities. WOKING LOCATION WORKING HOURS Monday - Friday : 8:30 AM - 5:30 PM (1 hour lunch break). Saturday (Culture Day) : 6:30 AM - 9:30 AM (We start our day with a run and a reflective Feedforward session - no meetings, no reports, just real connection.) Make sure you have read and agreed to our working location and hours, including joining our Saturday activities.
Mar 14, 2026
Full time
PATI Group is an agency driven by a mindset of discipline and a commitment to the sustainable growth of both our people and our business. We specialize in strategy, promotion, and operational systems to solve scaling challenges for E-commerce clients in the US and European markets. At PATI, you will discover the value of a customer centric Customer Experience team that thinks critically, executes effectively, and takes full ownership of results. We offer a culture defined by discipline and exceptional career opportunities for talents ready to achieve a breakthrough in their professional journey. JOB SUMMARY We are looking for a detail oriented and customer focused Customer Service Executive to handle daily customer support operations and contribute to improving service efficiency as we scale. In the short term, this role plays a key part in ensuring smooth operations as our order volume grows. In the long run, this position is considered a key talent pipeline for automation, process optimization, and leadership roles within the Customer Experience team. You will work closely with the Customer Experience Manager and cross functional teams to deliver timely, accurate, and high quality support across multiple channels. KEY ROLE & RESPONSIBILITIES Manage and resolve daily customer service tickets across email, chat, and/or ticketing systems. Respond to customer inquiries regarding orders, payments, shipping, returns, refunds, and product information. Ensure all tickets are handled within defined SLA timelines. Escalate complex or sensitive cases to relevant teams when necessary. 2. Operational Efficiency & Process Improvement: Identify recurring issues and customer pain points from support tickets. Provide feedback and suggestions to improve workflows, SOPs, and customer experience. Maintain accurate records of customer interactions and case resolutions. Assist in updating FAQs, macros, and internal documentation. Work closely with Operations, Fulfillment, and Marketing teams to resolve customer issues efficiently. Communicate clearly and professionally with customers at all times. Support cross functional initiatives aimed at improving service quality. REQUIREMENTS & QUALIFICATIONS Proven experience in customer service, customer support, or a similar role (e commerce experience is a plus) Strong written communication skills with a customer first mindset Ability to handle a high volume of tickets while maintaining accuracy and professionalism Good organizational skills and attention to detail Familiarity with CRM Gorgias is an advantage Ability to work independently and manage priorities effectively SKILLS & COMPETENCIES Customer empathy and problem solving ability Time management and multitasking skills Process oriented thinking with a continuous improvement mindset Ability to remain calm and professional in high pressure situations Language skills: Native in Vietnamese and Fluent in English (written and spoken). WHY YOU WILL LOVE WORKING AT PATI? You are not just answering tickets : Here, you are empowered to think critically, solve problems creatively, and contribute directly to customer retention, LTV, and brand love. You'll grow beyond support into a true CX leader. Be part of a strategic transformation : You'll be part of a core team reshaping how we do Customer Experience from the ground up - building systems, playbooks, and processes that scale. See your work fuel business growth : At PATI Group, CX is a profit center. Your insights, ideas, and execution will directly influence how we grow from an early stage brand to a $100M+ business. COMPENSATION & BENEFITS Compensation: 10.000.000 - 14.000.000 Gross VND/month + incentive based on performance (negotiate). Career Growth: Fast track promotion opportunities, including a path to CX Leader. Professional Development: Gain access to the latest AI tools, automation technologies, and advanced CRM systems to stay ahead in delivering exceptional customer experiences. Workplace Culture: Join a dynamic, innovation driven environment focused on employee success. Additional Benefits: Social insurance, Bảo Việt Insurance, 12 annual leave days per year, 13th month salary, performance bonus, and lots of team building activities. WOKING LOCATION WORKING HOURS Monday - Friday : 8:30 AM - 5:30 PM (1 hour lunch break). Saturday (Culture Day) : 6:30 AM - 9:30 AM (We start our day with a run and a reflective Feedforward session - no meetings, no reports, just real connection.) Make sure you have read and agreed to our working location and hours, including joining our Saturday activities.
Emplifi's unified social media management platform empowers more than 20,000 of the world's leading brands to revolutionize the digital and social customer experience. With comprehensive and integrated social media marketing, social commerce, and care, combined with unified analytics and AI, Emplifi fuels growth resulting in happy customers, increased product sales, and improved brand loyalty. About the Customer Success Team The Customer Success team is responsible for onboarding new clients and helping them use our products, so they get maximum value - leading to retention of existing client relationships and revenues at scale. We leverage the largest social media data set and CX management suite in the industry. We continue to challenge the status quo by introducing new innovations and enabling our clients to adopt our technology, helping them to scale their business no matter where they are or what industry they are in. As part of an international team, you will have the opportunity to work with colleagues from Sydney all the way to Sao Paulo, from New York to Singapore and be part of an ever-growing family. You will be supported in your career by a team of professionals dedicated to your development, so that you can grow as a professional and a social media expert advisor. Job Summary The Customer Success Manager is a crucial ambassador for our clients. With a core focus on sustaining positive client relationships, the CSM plays a central role in customer retention, renewal strategies, product adoption, and identifying expansion opportunities. The CSM will manage contract renewals and some upsells for a defined book of business. What You'll Do Here Client Relationship Management: Serve as the primary point of contact for customers in the assigned named accounts. Build and maintain strong, lasting customer relationships to ensure satisfaction and loyalty. Understand customer objectives and align our services to achieve those goals. Onboarding: Oversee and manage the onboarding process for new clients, ensuring a smooth and timely product adoption. Collaborate with internal teams to expedite service delivery and meet onboarding timelines. Product Adoption: Monitor client usage and product adoption rates. Conduct regular check-ins and offer training sessions to ensure clients are leveraging the platform to its fullest potential. Address any adoption challenges with tailored solutions. Renewal and Retention: Develop strategies to ensure high retention rates and manage the contract renewal process. Predict and address potential churn risks, implementing mitigation strategies as needed. Upselling and Cross Selling: Recognize and present opportunities for clients to expand their service portfolio based on their evolving needs. Collaborate with the Account Sales Director to ensure smooth transitions for upselling or cross selling activities. Feedback Loop: Gather client feedback and provide it to the product and service delivery teams to ensure continuous improvement. Act as the client's advocate within the company, ensuring their needs and concerns are addressed. Reporting and Analytics: Use CRM and Gainsight to maintain up-to-date client records, track interactions, and measure success metrics. Provide regular updates to management on client health, renewal forecasts, and potential risks. What You'll Bring to Us Bachelor's degree in Business, Marketing, Communications, or a related field. Experience in customer success, account management, or a similar role, preferably within the digital marketing industry. Demonstrated ability to build strong relationships and manage key customer accounts. Proficient understanding of digital marketing services such as social media, content marketing, etc. Strong problem solving skills and the ability to handle challenging client situations with grace. Proficiency with CRM and customer success tools such as Salesforce, Gainsight, or similar platforms. Excellent verbal and written communication skills. What We Offer International, fast paced and growing environment Chance to work with the world's biggest brands at the CX tech leader Agile and open minded culture, with high levels of trust and flexibility Opportunity for professional growth and development Possibility to learn new and cutting edge technologies, in an environment that encourages new ideas Benefits package including Private Health Insurance and Pension Unlimited PTO Enhanced family/ parental leave Modern office in the heart of Central London There more as well! Speak with us to find out all details! At Emplifi, we are committed to creating a workplace where everyone is valued, respected, and empowered to bring their whole selves to work. We welcome applications from individuals of all ages, races, religions, genders, sexual orientations, gender identities, and LGBTQ+ communities. Emplifi offers a safe, inclusive, and supportive environment where every employee has the opportunity to thrive and is encouraged to be who they are. Learn more about how we protect your personal information during our recruitment process in the Emplifi Recruitment Privacy Statement.
Mar 14, 2026
Full time
Emplifi's unified social media management platform empowers more than 20,000 of the world's leading brands to revolutionize the digital and social customer experience. With comprehensive and integrated social media marketing, social commerce, and care, combined with unified analytics and AI, Emplifi fuels growth resulting in happy customers, increased product sales, and improved brand loyalty. About the Customer Success Team The Customer Success team is responsible for onboarding new clients and helping them use our products, so they get maximum value - leading to retention of existing client relationships and revenues at scale. We leverage the largest social media data set and CX management suite in the industry. We continue to challenge the status quo by introducing new innovations and enabling our clients to adopt our technology, helping them to scale their business no matter where they are or what industry they are in. As part of an international team, you will have the opportunity to work with colleagues from Sydney all the way to Sao Paulo, from New York to Singapore and be part of an ever-growing family. You will be supported in your career by a team of professionals dedicated to your development, so that you can grow as a professional and a social media expert advisor. Job Summary The Customer Success Manager is a crucial ambassador for our clients. With a core focus on sustaining positive client relationships, the CSM plays a central role in customer retention, renewal strategies, product adoption, and identifying expansion opportunities. The CSM will manage contract renewals and some upsells for a defined book of business. What You'll Do Here Client Relationship Management: Serve as the primary point of contact for customers in the assigned named accounts. Build and maintain strong, lasting customer relationships to ensure satisfaction and loyalty. Understand customer objectives and align our services to achieve those goals. Onboarding: Oversee and manage the onboarding process for new clients, ensuring a smooth and timely product adoption. Collaborate with internal teams to expedite service delivery and meet onboarding timelines. Product Adoption: Monitor client usage and product adoption rates. Conduct regular check-ins and offer training sessions to ensure clients are leveraging the platform to its fullest potential. Address any adoption challenges with tailored solutions. Renewal and Retention: Develop strategies to ensure high retention rates and manage the contract renewal process. Predict and address potential churn risks, implementing mitigation strategies as needed. Upselling and Cross Selling: Recognize and present opportunities for clients to expand their service portfolio based on their evolving needs. Collaborate with the Account Sales Director to ensure smooth transitions for upselling or cross selling activities. Feedback Loop: Gather client feedback and provide it to the product and service delivery teams to ensure continuous improvement. Act as the client's advocate within the company, ensuring their needs and concerns are addressed. Reporting and Analytics: Use CRM and Gainsight to maintain up-to-date client records, track interactions, and measure success metrics. Provide regular updates to management on client health, renewal forecasts, and potential risks. What You'll Bring to Us Bachelor's degree in Business, Marketing, Communications, or a related field. Experience in customer success, account management, or a similar role, preferably within the digital marketing industry. Demonstrated ability to build strong relationships and manage key customer accounts. Proficient understanding of digital marketing services such as social media, content marketing, etc. Strong problem solving skills and the ability to handle challenging client situations with grace. Proficiency with CRM and customer success tools such as Salesforce, Gainsight, or similar platforms. Excellent verbal and written communication skills. What We Offer International, fast paced and growing environment Chance to work with the world's biggest brands at the CX tech leader Agile and open minded culture, with high levels of trust and flexibility Opportunity for professional growth and development Possibility to learn new and cutting edge technologies, in an environment that encourages new ideas Benefits package including Private Health Insurance and Pension Unlimited PTO Enhanced family/ parental leave Modern office in the heart of Central London There more as well! Speak with us to find out all details! At Emplifi, we are committed to creating a workplace where everyone is valued, respected, and empowered to bring their whole selves to work. We welcome applications from individuals of all ages, races, religions, genders, sexual orientations, gender identities, and LGBTQ+ communities. Emplifi offers a safe, inclusive, and supportive environment where every employee has the opportunity to thrive and is encouraged to be who they are. Learn more about how we protect your personal information during our recruitment process in the Emplifi Recruitment Privacy Statement.
Area Sales Manager / Business Development Manager / Sales Engineer required to join a UK leading HVAC manufacturer. The successful Area Sales Manager / Business Development Manager / Sales Engineer will operate remotely, covering the West Midlands, focusing on driving business development and managing prestigious key accounts for bespoke Air Handling Units (AHU) and associated products and solutio click apply for full job details
Mar 14, 2026
Full time
Area Sales Manager / Business Development Manager / Sales Engineer required to join a UK leading HVAC manufacturer. The successful Area Sales Manager / Business Development Manager / Sales Engineer will operate remotely, covering the West Midlands, focusing on driving business development and managing prestigious key accounts for bespoke Air Handling Units (AHU) and associated products and solutio click apply for full job details
Area Sales Manager role with market leading heating manufacturer with REAL career prospects. Clear career paths / track record of promoting from within. Area Sales Manager - Leading Premium Boiler Manufacturer - one off installers and Plumbing & Heating Merchants Territory: GU SP PO SO The Role As Area Sales Manager you will: Drive demand and grow market share with one-off installers Develop and strengthen relationships with Plumbing & Heating merchants across national and independent accounts Increase stock profile, visibility and sales within Plumbing & Heating merchants Deliver product training and technical support to one-off installers Conduct joint visits with Plumbing & Heating merchants to win new installer business Manage and structure a proactive call plan across PO GU SO SP Identify and convert new opportunities to expand territory performance Position yourself as the go-to Area Sales Manager for one-off installers and Plumbing & Heating merchants on patch The Company An exceptional opportunity has arisen for an Area Sales Manager to join a premium European manufacturer of high efficiency domestic boilers, widely regarded as one of the elite employers within the plumbing and heating sector. This business is known not only for manufacturing state of the art heating products, but for its continued investment in innovation, technology and sustainability, ensuring they remains at the very top of the market. Just as importantly, the company invests heavily in its people. Structured training, ongoing development and clear progression pathways are embedded into the culture. Several professionals placed into Area Sales Manager roles have progressed internally, building long term, successful careers within the organisation. With high staff retention, strong leadership and a genuine promote from within philosophy, this is a company recognised across the industry as a great place to work and develop. The Candidate The successful Area Sales Manager will: Currently work within Plumbing & Heating merchants, either branch based or field based, and be looking to step into a manufacturer role Or be an enthusiastic and dynamic field sales professional selling to one-off installers Understand how to influence and build long-term relationships with Plumbing & Heating merchants Have the relationship building skills to sell to one-off installers Be commercially driven, organised and territory focused Be motivated to join a true market leader and progress into a long-term Area Sales Manager career The Package Basic salary up to 45,000 OTE 20% Electric Company Car Private Healthcare Enhanced Stakeholder Pension 25 Days Annual Leave plus Bank Holidays Structured training and clear progression path within a leading employer This Area Sales Manager opportunity offers genuine career development, brand credibility and the chance to represent one of the strongest plumbing and heating brands in the UK market. Ref: CPJ1813
Mar 14, 2026
Full time
Area Sales Manager role with market leading heating manufacturer with REAL career prospects. Clear career paths / track record of promoting from within. Area Sales Manager - Leading Premium Boiler Manufacturer - one off installers and Plumbing & Heating Merchants Territory: GU SP PO SO The Role As Area Sales Manager you will: Drive demand and grow market share with one-off installers Develop and strengthen relationships with Plumbing & Heating merchants across national and independent accounts Increase stock profile, visibility and sales within Plumbing & Heating merchants Deliver product training and technical support to one-off installers Conduct joint visits with Plumbing & Heating merchants to win new installer business Manage and structure a proactive call plan across PO GU SO SP Identify and convert new opportunities to expand territory performance Position yourself as the go-to Area Sales Manager for one-off installers and Plumbing & Heating merchants on patch The Company An exceptional opportunity has arisen for an Area Sales Manager to join a premium European manufacturer of high efficiency domestic boilers, widely regarded as one of the elite employers within the plumbing and heating sector. This business is known not only for manufacturing state of the art heating products, but for its continued investment in innovation, technology and sustainability, ensuring they remains at the very top of the market. Just as importantly, the company invests heavily in its people. Structured training, ongoing development and clear progression pathways are embedded into the culture. Several professionals placed into Area Sales Manager roles have progressed internally, building long term, successful careers within the organisation. With high staff retention, strong leadership and a genuine promote from within philosophy, this is a company recognised across the industry as a great place to work and develop. The Candidate The successful Area Sales Manager will: Currently work within Plumbing & Heating merchants, either branch based or field based, and be looking to step into a manufacturer role Or be an enthusiastic and dynamic field sales professional selling to one-off installers Understand how to influence and build long-term relationships with Plumbing & Heating merchants Have the relationship building skills to sell to one-off installers Be commercially driven, organised and territory focused Be motivated to join a true market leader and progress into a long-term Area Sales Manager career The Package Basic salary up to 45,000 OTE 20% Electric Company Car Private Healthcare Enhanced Stakeholder Pension 25 Days Annual Leave plus Bank Holidays Structured training and clear progression path within a leading employer This Area Sales Manager opportunity offers genuine career development, brand credibility and the chance to represent one of the strongest plumbing and heating brands in the UK market. Ref: CPJ1813
Join our Team Relationship Giving Manager Hours: 37.5 hours per week (Flexible working will be considered) Salary: £29,008 - £36,778 FTE (Subject to ongoing upward pay review) Department: Fundraising Location: 1 Northgate Road, Middlesbrough, TS5 5NW The Relationship Giving Manager plays a leading and hands on role in designing and implementing the supporter acquisition, retention and development plans. Focusing on growing reach, engagement and ultimately income across Individual Giving, Legacy and In Memory activity. The postholder will manage, coordinate and deliver a variety of donor acquisition, conversion and retention campaigns and communications that make up the donor acquisition and supporter development programmes to deadline and within budget across various mediums including print, digital, face-to-face and direct marketing etc. The postholder will also. • Track the performance of campaigns and monitor performance metrics, including campaign results against agreed KPIs • Ensure continuous testing, collate learnings and make recommendations to guide future activity • Ensure effective maintenance and retention of active, lapsing and lapsed supporters • Work with the wider fundraising team to design and implement supporter journeys for all individual donors and supporters including legacy prospects and pledgers • Contribute to the development of the legacy marketing plan, implementing annual and ongoing initiatives to build a sustainable legacy pipeline • Identify new channels and audiences to promote activities and products amongst existing donors/contacts and new prospective donors • Develop strong relationships with external third parties promote the charity as a local beneficiary If your goal is to develop your career in fundraising in a rewarding role with plenty of opportunities to make a difference to the lives of local people, then we want to meet you. At Teesside Hospice, we believe in making every moment count. Our team is dedicated to providing exceptional, specialist care and support to patients and their families during challenging times. People are at our core. We offer a supportive environment with opportunities for professional growth and development and are always aiming for the highest standards and working environment. Our teams work positively together, collaborating to ensure our patients get the best care, and staff enjoy a fulfilling career knowing they make a real difference in people's lives. Our values are Compassionate, Skilled, Accountable, Trustworthy and Principled - working here means being part of a community that focuses on empathy, respect and teamwork. We're there for everyone who needs us and are on a mission to change the way society and healthcare systems care for people. Join us at Teesside Hospice and be part of a place where your skills and compassion can truly shine! Closing date for applications is 16th March 2026, but we reserve the right to close the advert earlier if we have a high volume of applications. Teesside Hospice is committed to eliminating discrimination and values diversity in the workplace. This role requires a DBS check. We will do this for you.
Mar 14, 2026
Full time
Join our Team Relationship Giving Manager Hours: 37.5 hours per week (Flexible working will be considered) Salary: £29,008 - £36,778 FTE (Subject to ongoing upward pay review) Department: Fundraising Location: 1 Northgate Road, Middlesbrough, TS5 5NW The Relationship Giving Manager plays a leading and hands on role in designing and implementing the supporter acquisition, retention and development plans. Focusing on growing reach, engagement and ultimately income across Individual Giving, Legacy and In Memory activity. The postholder will manage, coordinate and deliver a variety of donor acquisition, conversion and retention campaigns and communications that make up the donor acquisition and supporter development programmes to deadline and within budget across various mediums including print, digital, face-to-face and direct marketing etc. The postholder will also. • Track the performance of campaigns and monitor performance metrics, including campaign results against agreed KPIs • Ensure continuous testing, collate learnings and make recommendations to guide future activity • Ensure effective maintenance and retention of active, lapsing and lapsed supporters • Work with the wider fundraising team to design and implement supporter journeys for all individual donors and supporters including legacy prospects and pledgers • Contribute to the development of the legacy marketing plan, implementing annual and ongoing initiatives to build a sustainable legacy pipeline • Identify new channels and audiences to promote activities and products amongst existing donors/contacts and new prospective donors • Develop strong relationships with external third parties promote the charity as a local beneficiary If your goal is to develop your career in fundraising in a rewarding role with plenty of opportunities to make a difference to the lives of local people, then we want to meet you. At Teesside Hospice, we believe in making every moment count. Our team is dedicated to providing exceptional, specialist care and support to patients and their families during challenging times. People are at our core. We offer a supportive environment with opportunities for professional growth and development and are always aiming for the highest standards and working environment. Our teams work positively together, collaborating to ensure our patients get the best care, and staff enjoy a fulfilling career knowing they make a real difference in people's lives. Our values are Compassionate, Skilled, Accountable, Trustworthy and Principled - working here means being part of a community that focuses on empathy, respect and teamwork. We're there for everyone who needs us and are on a mission to change the way society and healthcare systems care for people. Join us at Teesside Hospice and be part of a place where your skills and compassion can truly shine! Closing date for applications is 16th March 2026, but we reserve the right to close the advert earlier if we have a high volume of applications. Teesside Hospice is committed to eliminating discrimination and values diversity in the workplace. This role requires a DBS check. We will do this for you.
.Customer Success Manager page is loaded Customer Success Managerlocations: United Kingdom: France: London: Amsterdam: Netherlandstime type: Full timeposted on: Posted Todayjob requisition id: R107028 About the business Elsevier is a global information and analytics company that supports researchers, clinicians, and institutions in advancing science and improving health outcomes. Our products and technology help communities expand knowledge and contribute to societal progress. About the role The Customer Success Manager (CSM) ensures customers receive maximum value from Elsevier's products. You will drive adoption, engagement, retention, and measurable outcomes across a defined customer portfolio. As a trusted partner, you will work closely with Account Managers and cross functional teams to support customer goals and long term success. Key Responsibilities Serve as the primary post sale contact, providing strategic guidance and support. Lead onboarding to help customers achieve early value and confidence with our solutions. Create clear success plans outlining goals, milestones, and expected outcomes. Monitor customer health and proactively address risks to support retention. Deliver regular business reviews focused on customer priorities and value. Collect and advocate for customer feedback to inform product and service improvements. Partner with Account Managers to ensure smooth handovers and aligned account strategy. Work with Product, Marketing, and other teams to deliver a unified customer experience. Identify growth opportunities based on customer needs and usage trends. Share insights, risks, and recommendations with the Regional Manager, Customer Success. Contribute to advocacy efforts such as case studies and user engagement activities. Maintain accurate customer information and activity data in CRM systems (e.g., Salesforce). Track and report portfolio metrics, including adoption trends and renewal signals. Follow customer success playbooks and support continuous improvement of team processes. Identify opportunities to streamline workflows and enhance the customer experience. Skills & Experience Experience in Customer Success, Account Management, or another customer-facing role in SaaS or B2B environments. Knowledge of subscription lifecycles, onboarding practices, and retention strategies. Strong communication skills, with the ability to engage a wide range of stakeholders. Comfortable working with data and turning insights into clear recommendations. Organised, proactive, and able to manage multiple customers in a dynamic environment. Familiarity with Elsevier solutions or experience in research, academic, or healthcare sectors. Work in a way that works for you We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working Pattern Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact 1-. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams . Please read our .We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: .RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
Mar 14, 2026
Full time
.Customer Success Manager page is loaded Customer Success Managerlocations: United Kingdom: France: London: Amsterdam: Netherlandstime type: Full timeposted on: Posted Todayjob requisition id: R107028 About the business Elsevier is a global information and analytics company that supports researchers, clinicians, and institutions in advancing science and improving health outcomes. Our products and technology help communities expand knowledge and contribute to societal progress. About the role The Customer Success Manager (CSM) ensures customers receive maximum value from Elsevier's products. You will drive adoption, engagement, retention, and measurable outcomes across a defined customer portfolio. As a trusted partner, you will work closely with Account Managers and cross functional teams to support customer goals and long term success. Key Responsibilities Serve as the primary post sale contact, providing strategic guidance and support. Lead onboarding to help customers achieve early value and confidence with our solutions. Create clear success plans outlining goals, milestones, and expected outcomes. Monitor customer health and proactively address risks to support retention. Deliver regular business reviews focused on customer priorities and value. Collect and advocate for customer feedback to inform product and service improvements. Partner with Account Managers to ensure smooth handovers and aligned account strategy. Work with Product, Marketing, and other teams to deliver a unified customer experience. Identify growth opportunities based on customer needs and usage trends. Share insights, risks, and recommendations with the Regional Manager, Customer Success. Contribute to advocacy efforts such as case studies and user engagement activities. Maintain accurate customer information and activity data in CRM systems (e.g., Salesforce). Track and report portfolio metrics, including adoption trends and renewal signals. Follow customer success playbooks and support continuous improvement of team processes. Identify opportunities to streamline workflows and enhance the customer experience. Skills & Experience Experience in Customer Success, Account Management, or another customer-facing role in SaaS or B2B environments. Knowledge of subscription lifecycles, onboarding practices, and retention strategies. Strong communication skills, with the ability to engage a wide range of stakeholders. Comfortable working with data and turning insights into clear recommendations. Organised, proactive, and able to manage multiple customers in a dynamic environment. Familiarity with Elsevier solutions or experience in research, academic, or healthcare sectors. Work in a way that works for you We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working Pattern Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact 1-. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams . Please read our .We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: .RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
Location: Kensington Contract: Temporary, ad hoc Hours: 09:30 to 17:30 on required days in May and June Salary: £15.64 per hour + holiday Prospectus is delighted to be supporting our client in their search for a temporary Receptionist . This role supports a professional body who are in need to front of house support to cover vacancies and leave on set dates throughout May and June. The required days are 5th May, 6th May, 15th June, 16th June, and 17th June . Please only apply if you are able to commit to all dates. There will also be opportunities to take access other roles through Prospectus at different organisations outside of these dates. Responsibilities: Managing reception throughout opening hours, ensuring a warm welcome and support for visitor enquiries and requests Ensuring security procedures are followed, including issuing staff badges and encouraging their use Keeping both the internal and external reception area tidy and presentable at all times Supporting internal and external events, including stocking marketing materials and logging updates on the event database Booking and taking payments for meeting rooms, and for car park spaces Promptly answering general calls and providing support as necessary Leading on health and safety, including fire and first aid, including by providing safety inductions and ensuring supplies are stocked Arranging postal communications and liaising with couriers in a timely manager Requirements: Recent experience in a similar role, ideally within the not-for-profit sector Excellent written and verbal communication ability, with unparalleled interpersonal skills Confidence using digital tools, including databases and Microsoft products Strong ability to work proactively and independently, but also dynamically in a team when needed High levels of organisation and attention to detail Applications will be reviewed on a rolling basis so please apply ASAP by submitting your CV in Word format. At Prospectus, we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity. If you have a disability and require reasonable adjustments to any part of the process, please reach out to us.
Mar 14, 2026
Seasonal
Location: Kensington Contract: Temporary, ad hoc Hours: 09:30 to 17:30 on required days in May and June Salary: £15.64 per hour + holiday Prospectus is delighted to be supporting our client in their search for a temporary Receptionist . This role supports a professional body who are in need to front of house support to cover vacancies and leave on set dates throughout May and June. The required days are 5th May, 6th May, 15th June, 16th June, and 17th June . Please only apply if you are able to commit to all dates. There will also be opportunities to take access other roles through Prospectus at different organisations outside of these dates. Responsibilities: Managing reception throughout opening hours, ensuring a warm welcome and support for visitor enquiries and requests Ensuring security procedures are followed, including issuing staff badges and encouraging their use Keeping both the internal and external reception area tidy and presentable at all times Supporting internal and external events, including stocking marketing materials and logging updates on the event database Booking and taking payments for meeting rooms, and for car park spaces Promptly answering general calls and providing support as necessary Leading on health and safety, including fire and first aid, including by providing safety inductions and ensuring supplies are stocked Arranging postal communications and liaising with couriers in a timely manager Requirements: Recent experience in a similar role, ideally within the not-for-profit sector Excellent written and verbal communication ability, with unparalleled interpersonal skills Confidence using digital tools, including databases and Microsoft products Strong ability to work proactively and independently, but also dynamically in a team when needed High levels of organisation and attention to detail Applications will be reviewed on a rolling basis so please apply ASAP by submitting your CV in Word format. At Prospectus, we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity. If you have a disability and require reasonable adjustments to any part of the process, please reach out to us.
My client, a fantastic technology business based in Cambridge, are seeking a Sales Development Representative to join their growing Account-Based Marketing team. This is a fantastic opportunity to connect with senior stakeholders within safety-critical industries and contribute to the growth of an innovative product, all within a collaborative organisation offering a flexible hybrid working model. Key responsibilities will include: Creating and delivering personalised outreach campaigns through email, LinkedIn, phone and industry events Researching prospective organisations to gain insight into their priorities and challenges Developing relationships with potential customers by identifying needs and opportunities Qualifying leads and coordinating meetings or product demonstrations for Account Managers Maintaining accurate and detailed information within the CRM system Supporting marketing initiatives including webinars, campaigns and sector events The ideal candidate will have: Previous experience in a sales or business development role Strong communication skills and the ability to build rapport easily Excellent organisation and time-management skills Confidence speaking with and engaging senior-level decision makers A proactive, resilient attitude and a results-focused mindset If this opportunity sounds like the right next step for you, please contact Liam for more information or click apply now. We aim to respond to every applicant. However, if you have not heard from us within 10 days, please assume that on this occasion your application has been unsuccessful or the role has now been filled. You are welcome to contact our office or email us to discuss other opportunities.
Mar 14, 2026
Full time
My client, a fantastic technology business based in Cambridge, are seeking a Sales Development Representative to join their growing Account-Based Marketing team. This is a fantastic opportunity to connect with senior stakeholders within safety-critical industries and contribute to the growth of an innovative product, all within a collaborative organisation offering a flexible hybrid working model. Key responsibilities will include: Creating and delivering personalised outreach campaigns through email, LinkedIn, phone and industry events Researching prospective organisations to gain insight into their priorities and challenges Developing relationships with potential customers by identifying needs and opportunities Qualifying leads and coordinating meetings or product demonstrations for Account Managers Maintaining accurate and detailed information within the CRM system Supporting marketing initiatives including webinars, campaigns and sector events The ideal candidate will have: Previous experience in a sales or business development role Strong communication skills and the ability to build rapport easily Excellent organisation and time-management skills Confidence speaking with and engaging senior-level decision makers A proactive, resilient attitude and a results-focused mindset If this opportunity sounds like the right next step for you, please contact Liam for more information or click apply now. We aim to respond to every applicant. However, if you have not heard from us within 10 days, please assume that on this occasion your application has been unsuccessful or the role has now been filled. You are welcome to contact our office or email us to discuss other opportunities.
