Senior MICE Account Manager - Americas M&I Borough, South London (SE1 1EP) - Hybrid Our Story Worldwide Events is the parent company behind two highly successful event brands: M&I and Private Luxury Events, each serving distinct sectors of the global travel and events industry. Our brands connect the major players in both MICE and leisure travel through one-to-one meetings, inspirational social events, education, and destination discovery activities. Our suppliers and exhibitors are ground breaking hotels, venues, and destinations in the events and hospitality industry who want to reach the world's most respected event planners and travel designers. We bring people together and facilitate strong relationships, connecting people on a human level first, business second. We call this H2H connection, and it is at the heart of everything we do. At M&I we connect the global MICE industry through world class events in the world's best destinations, attracting key buyers and creating an atmosphere perfect for networking. This is where the most valuable business connections are made. We believe in the power of human to human connections to secure high quality business. The Role We are expanding our Buyer Relations within the Americas region. As the Senior Buyer Relations Manager - Team Lead, working American hours (11:00 - 19:00 UK time), you will oversee buyer recruitment strategy, team performance and business development plans to support market growth. You'll lead from the front with strong personal targets while shaping the team's growth, methodology, and output quality. This is a proactive, target driven role combining strategic market leadership, hands on sales, people management, CRM excellence, and consistent performance delivery across multiple live events. As well as intensive telesales campaigns, this role involves regular international travel at our M&I events, attendance at industry trade shows and the possibility of face to face sales trips as we evolve in the future. This is a Permanent (Full-Time) opportunity reporting to the Director of Buyer Relations. Note: Internally, this role is known as 'Senior Buyer Relations Manager - Team Lead'. Responsibilities Team Leadership & Development Lead the Americas Buyer Relations team, including recruitment, onboarding, training, and day to day management. Coach team members on sales methodology, call quality, pipeline management, and buyer evaluation. Conduct regular performance reviews with clear KPIs (call activity, conversion, buyer quality, geographic mix, and new business). Ensure the team consistently follows internal processes and CRM guidelines. Contribute to the continuous improvement of internal processes, tools, and workflows to enhance team efficiency and recruitment quality. Americas Buyer Recruitment & KPI Ownership Own and deliver personal and team KPIs for the Americas market, including new business, buyer quality ratios, demographic/geographic targets and market mix balance. Develop a deep understanding of buyers' business needs to match them with relevant event opportunities. Collaborate closely with the marketing department on outreach initiatives, including targeted campaigns and event promotions. Support on site event delivery, ensuring buyers have a seamless and high value experience. Strategic Market Growth Develop and execute Business Development Plans for key markets in the Americas, based on market analysis, competitor activity, and emerging business opportunities. Build deep knowledge of agencies, corporates, incentive houses, and associations across the region to strengthen long term buyer engagement. Collaborate with leadership, annual plans, budgets, outreach strategies and market development priorities cycle strategies, and market development priorities. Produce regular performance and market reports, highlighting risks, opportunities, and strategic recommendations. Represent M&I at trade shows, networking functions and hosted buyers programmes to build market presence and strengthen client relationships. Due to the nature of the company and the role, you may occasionally be required to work outside of hours to support events and meet deadlines. We seek individuals who meet the essential criteria below and bring distinctive qualities that enhance our team and client experience. To be considered for our Senior MICE Account Manager (Ameries), you'll need to demonstrate: Proven business development experience in the MICE industry with a strong record of exceeding targets. Strong leadership skills with experience mentoring junior team members and fostering a culture of accountability and continuous improvement. Ability to manage complex pipelines while balancing personal sales delivery with team leadership responsibilities. Confident in high volume outreach, including cold calling, video calls and in person meetings. Strategic thinker with a hands on approach and willingness to lead by example. Exceptional verbal and written communication skills, capable of engaging stakeholders at all levels. Highly organised, with strong time management, prioritisation and attention to detail. Strong interpersonal skills, collaborative mindset and ability to thrive in a fast paced, deadline driven environment. Adaptable, proactive and comfortable working both independently and within a team. Desirable Qualifications and Experience Proficiency in Salesforce or similar CRM. Advanced skills in the Microsoft Office Suite, including Outlook, Excel, Word, and Teams. Previous experience in hosted buyer event environments will be considered a strong advantage. We offer a competitive salary and a thoughtful benefits package designed to support your well being, growth, and work life balance. At M&I, we bring together colleagues from around the world to deliver exceptional event experiences, and our benefits reflect that spirit. £60,000 OTE, including performance based incentives and an attractive compensation package. 36 days of paid holiday (including bank holidays), with additional days awarded for length of service. Hybrid working pattern with an alternating rota (2 days one week, 3 days the next). Receive £50/month contribution towards Bupa private health insurance, starting after probation. Access confidential 24/7 support through Health Assured's Employee Assistance Programme, covering mental health, wellbeing, financial guidance and life changes. Benefit from extended maternity leave and enhanced paternity leave to support growing families. Team members have the exciting opportunity to travel the world, providing support at our events. Start your weekend early with a 4 pm Friday finish! Our Commitment to Diversity Our approach to diversity is simple: it's about embracing everyone. We are committed to welcoming all individuals, regardless of gender identity, orientation, expression, age, race, physical or mental ability, ethnicity, or perspective. Our diversity fuels innovation, brings diverse thoughts, and connects us more closely to our clients and the communities we serve. How to Apply We review every application with care. If this opportunity feels right for you, we'd love to hear from you. As we review applications on a rolling basis, applying early gives us the best chance to consider your experience. Our Company Website Our Events Portfolio
Feb 25, 2026
Full time
Senior MICE Account Manager - Americas M&I Borough, South London (SE1 1EP) - Hybrid Our Story Worldwide Events is the parent company behind two highly successful event brands: M&I and Private Luxury Events, each serving distinct sectors of the global travel and events industry. Our brands connect the major players in both MICE and leisure travel through one-to-one meetings, inspirational social events, education, and destination discovery activities. Our suppliers and exhibitors are ground breaking hotels, venues, and destinations in the events and hospitality industry who want to reach the world's most respected event planners and travel designers. We bring people together and facilitate strong relationships, connecting people on a human level first, business second. We call this H2H connection, and it is at the heart of everything we do. At M&I we connect the global MICE industry through world class events in the world's best destinations, attracting key buyers and creating an atmosphere perfect for networking. This is where the most valuable business connections are made. We believe in the power of human to human connections to secure high quality business. The Role We are expanding our Buyer Relations within the Americas region. As the Senior Buyer Relations Manager - Team Lead, working American hours (11:00 - 19:00 UK time), you will oversee buyer recruitment strategy, team performance and business development plans to support market growth. You'll lead from the front with strong personal targets while shaping the team's growth, methodology, and output quality. This is a proactive, target driven role combining strategic market leadership, hands on sales, people management, CRM excellence, and consistent performance delivery across multiple live events. As well as intensive telesales campaigns, this role involves regular international travel at our M&I events, attendance at industry trade shows and the possibility of face to face sales trips as we evolve in the future. This is a Permanent (Full-Time) opportunity reporting to the Director of Buyer Relations. Note: Internally, this role is known as 'Senior Buyer Relations Manager - Team Lead'. Responsibilities Team Leadership & Development Lead the Americas Buyer Relations team, including recruitment, onboarding, training, and day to day management. Coach team members on sales methodology, call quality, pipeline management, and buyer evaluation. Conduct regular performance reviews with clear KPIs (call activity, conversion, buyer quality, geographic mix, and new business). Ensure the team consistently follows internal processes and CRM guidelines. Contribute to the continuous improvement of internal processes, tools, and workflows to enhance team efficiency and recruitment quality. Americas Buyer Recruitment & KPI Ownership Own and deliver personal and team KPIs for the Americas market, including new business, buyer quality ratios, demographic/geographic targets and market mix balance. Develop a deep understanding of buyers' business needs to match them with relevant event opportunities. Collaborate closely with the marketing department on outreach initiatives, including targeted campaigns and event promotions. Support on site event delivery, ensuring buyers have a seamless and high value experience. Strategic Market Growth Develop and execute Business Development Plans for key markets in the Americas, based on market analysis, competitor activity, and emerging business opportunities. Build deep knowledge of agencies, corporates, incentive houses, and associations across the region to strengthen long term buyer engagement. Collaborate with leadership, annual plans, budgets, outreach strategies and market development priorities cycle strategies, and market development priorities. Produce regular performance and market reports, highlighting risks, opportunities, and strategic recommendations. Represent M&I at trade shows, networking functions and hosted buyers programmes to build market presence and strengthen client relationships. Due to the nature of the company and the role, you may occasionally be required to work outside of hours to support events and meet deadlines. We seek individuals who meet the essential criteria below and bring distinctive qualities that enhance our team and client experience. To be considered for our Senior MICE Account Manager (Ameries), you'll need to demonstrate: Proven business development experience in the MICE industry with a strong record of exceeding targets. Strong leadership skills with experience mentoring junior team members and fostering a culture of accountability and continuous improvement. Ability to manage complex pipelines while balancing personal sales delivery with team leadership responsibilities. Confident in high volume outreach, including cold calling, video calls and in person meetings. Strategic thinker with a hands on approach and willingness to lead by example. Exceptional verbal and written communication skills, capable of engaging stakeholders at all levels. Highly organised, with strong time management, prioritisation and attention to detail. Strong interpersonal skills, collaborative mindset and ability to thrive in a fast paced, deadline driven environment. Adaptable, proactive and comfortable working both independently and within a team. Desirable Qualifications and Experience Proficiency in Salesforce or similar CRM. Advanced skills in the Microsoft Office Suite, including Outlook, Excel, Word, and Teams. Previous experience in hosted buyer event environments will be considered a strong advantage. We offer a competitive salary and a thoughtful benefits package designed to support your well being, growth, and work life balance. At M&I, we bring together colleagues from around the world to deliver exceptional event experiences, and our benefits reflect that spirit. £60,000 OTE, including performance based incentives and an attractive compensation package. 36 days of paid holiday (including bank holidays), with additional days awarded for length of service. Hybrid working pattern with an alternating rota (2 days one week, 3 days the next). Receive £50/month contribution towards Bupa private health insurance, starting after probation. Access confidential 24/7 support through Health Assured's Employee Assistance Programme, covering mental health, wellbeing, financial guidance and life changes. Benefit from extended maternity leave and enhanced paternity leave to support growing families. Team members have the exciting opportunity to travel the world, providing support at our events. Start your weekend early with a 4 pm Friday finish! Our Commitment to Diversity Our approach to diversity is simple: it's about embracing everyone. We are committed to welcoming all individuals, regardless of gender identity, orientation, expression, age, race, physical or mental ability, ethnicity, or perspective. Our diversity fuels innovation, brings diverse thoughts, and connects us more closely to our clients and the communities we serve. How to Apply We review every application with care. If this opportunity feels right for you, we'd love to hear from you. As we review applications on a rolling basis, applying early gives us the best chance to consider your experience. Our Company Website Our Events Portfolio
The Opportunity: As a German-speaking Institutional Sales Relationship Manager, you will be an important asset to Fisher Investments Europe's Institutional sales efforts. Your efforts will include providing strategic coverage of institutional prospective clients up to a specific size within a specific territory (e.g. institutional investors, including corporate and public pension plans, endowments, foundations, hospital organisations, nuclear decommissioning trusts, financial institutions, defined contribution service providers, and multi-employer plans). Reporting to our Head of Institutional Sales, you will partner with our Senior Sales Relationship Manager to build relationships with plan decision makers and consultants, meet face-to-face, and present to Institutional prospective clients. Your efforts will give Fisher the opportunity to close business with some of the world's largest pensions, foundations, endowments, and corporations. The Day-to-Day: Communicate with external partners and institutional team members to efficiently coordinate with Sales Relationship Managers and deploy the firm's business development resources and orchestrate the institutional sales process within an assigned territory Ensure accurate, regularly updated information about prospect personnel, decision-making processes, and search activity is recorded in the firm's proprietary systems Cold call, establish relationships, and conduct formal presentations to articulately convey the firm's investment philosophy and strategies to prospects and their investment consultants Lead market expansion efforts within our EU territories, providing prospects with an introduction to FII and ensuring regulatory adherence Your Qualifications: At least 2 years of experience, and demonstrated track record of success, selling investment management to institutions or high net worth individuals Fluency in German and English Ability to set, monitor, and accomplish goals Experience addressing complex challenges managing a broad opportunity set Willingness to travel approximately 30% or more of the time Solid investment knowledge; ideally previous institutional investment experience Ability to apply mathematical and financial concepts such as geometric linking, cap/dollar/equal weightings, Alpha, Beta, Tracking Error, Information Ratio Ability to read, analyse, and interpret general business periodicals, professional journals Why Fisher Investments Europe: The global Fisher organisation distinguishes itself by putting clients first, providing unmatched service, and taking a personalised approach to investing. You can feel confident knowing that we align with our clients' best interests by using a simple and transparent fee structure and recognised European custodians. It's the people that make the Fisher purpose possible, and to help our employees meet their long-term goals, we offer an array of benefits, including: 100% paid premiums for our top-tier supplemental medical, dental and annual health screening plans for employees and their qualified dependents 28 days annual leave, with the ability to purchase up to 3 additional days per year, plus up to 8 paid holidays Enhanced maternity pay package with 16 weeks' top up to full base pay for eligible employees $10,000 fertility, hormonal health and family-forming benefit A retirement pension plan, featuring a 9% company contribution of base pay with an additional company match of up to 5% of base pay on personal contributions Gym subsidy of up to £50 per month Employee Assistance Program and other emotional wellbeing services A collaborative working environment that practises ongoing training, educational support and employee appreciation events Employees residing outside of the US will be eligible for the $10,000 equivalent in their local currency. FISHER INVESTMENTS EUROPE IS AN EQUAL OPPORTUNITY EMPLOYER
Feb 25, 2026
Full time
The Opportunity: As a German-speaking Institutional Sales Relationship Manager, you will be an important asset to Fisher Investments Europe's Institutional sales efforts. Your efforts will include providing strategic coverage of institutional prospective clients up to a specific size within a specific territory (e.g. institutional investors, including corporate and public pension plans, endowments, foundations, hospital organisations, nuclear decommissioning trusts, financial institutions, defined contribution service providers, and multi-employer plans). Reporting to our Head of Institutional Sales, you will partner with our Senior Sales Relationship Manager to build relationships with plan decision makers and consultants, meet face-to-face, and present to Institutional prospective clients. Your efforts will give Fisher the opportunity to close business with some of the world's largest pensions, foundations, endowments, and corporations. The Day-to-Day: Communicate with external partners and institutional team members to efficiently coordinate with Sales Relationship Managers and deploy the firm's business development resources and orchestrate the institutional sales process within an assigned territory Ensure accurate, regularly updated information about prospect personnel, decision-making processes, and search activity is recorded in the firm's proprietary systems Cold call, establish relationships, and conduct formal presentations to articulately convey the firm's investment philosophy and strategies to prospects and their investment consultants Lead market expansion efforts within our EU territories, providing prospects with an introduction to FII and ensuring regulatory adherence Your Qualifications: At least 2 years of experience, and demonstrated track record of success, selling investment management to institutions or high net worth individuals Fluency in German and English Ability to set, monitor, and accomplish goals Experience addressing complex challenges managing a broad opportunity set Willingness to travel approximately 30% or more of the time Solid investment knowledge; ideally previous institutional investment experience Ability to apply mathematical and financial concepts such as geometric linking, cap/dollar/equal weightings, Alpha, Beta, Tracking Error, Information Ratio Ability to read, analyse, and interpret general business periodicals, professional journals Why Fisher Investments Europe: The global Fisher organisation distinguishes itself by putting clients first, providing unmatched service, and taking a personalised approach to investing. You can feel confident knowing that we align with our clients' best interests by using a simple and transparent fee structure and recognised European custodians. It's the people that make the Fisher purpose possible, and to help our employees meet their long-term goals, we offer an array of benefits, including: 100% paid premiums for our top-tier supplemental medical, dental and annual health screening plans for employees and their qualified dependents 28 days annual leave, with the ability to purchase up to 3 additional days per year, plus up to 8 paid holidays Enhanced maternity pay package with 16 weeks' top up to full base pay for eligible employees $10,000 fertility, hormonal health and family-forming benefit A retirement pension plan, featuring a 9% company contribution of base pay with an additional company match of up to 5% of base pay on personal contributions Gym subsidy of up to £50 per month Employee Assistance Program and other emotional wellbeing services A collaborative working environment that practises ongoing training, educational support and employee appreciation events Employees residing outside of the US will be eligible for the $10,000 equivalent in their local currency. FISHER INVESTMENTS EUROPE IS AN EQUAL OPPORTUNITY EMPLOYER
The Opportunity: As a French-speaking Institutional Sales Relationship Manager, you will be an important asset to Fisher Investments Europe's Institutional sales efforts. Your efforts will include providing strategic coverage of institutional prospective clients up to a specific size within a specific territory (e.g. institutional investors, including corporate and public pension plans, endowments, foundations, hospital organisations, nuclear decommissioning trusts, financial institutions, defined contribution service providers, and multi-employer plans). Reporting to our Head of Institutional Sales, you will partner with our Senior Sales Relationship Manager to build relationships with plan decision makers and consultants, meet face-to-face, and present to Institutional prospective clients. Your efforts will give Fisher the opportunity to close business with some of the world's largest pensions, foundations, endowments, and corporations. The Day-to-Day: Communicate with external partners and institutional team members to efficiently coordinate with Sales Relationship Managers and deploy the firm's business development resources and orchestrate the institutional sales process within an assigned territory Ensure accurate, regularly updated information about prospect personnel, decision-making processes, and search activity is recorded in the firm's proprietary systems Cold call, establish relationships, and conduct formal presentations to articulately convey the firm's investment philosophy and strategies to prospects and their investment consultants Lead market expansion efforts within our EU territories, providing prospects with an introduction to FII and ensuring regulatory adherence Your Qualifications: At least 2 years of experience, and demonstrated track record of success, selling investment management to institutions or high net worth individuals Fluency in French and English Ability to set, monitor, and accomplish goals Experience addressing complex challenges managing a broad opportunity set Willingness to travel approximately 30% or more of the time Solid investment knowledge; ideally previous institutional investment experience Ability to apply mathematical and financial concepts such as geometric linking, cap/dollar/equal weightings, Alpha, Beta, Tracking Error, Information Ratio Ability to read, analyse, and interpret general business periodicals, professional journals Why Fisher Investments Europe: The global Fisher organisation distinguishes itself by putting clients first, providing unmatched service, and taking a personalised approach to investing. You can feel confident knowing that we align with our clients' best interests by using a simple and transparent fee structure and recognised European custodians. It's the people that make the Fisher purpose possible, and to help our employees meet their long-term goals, we offer an array of benefits, including: 100% paid premiums for our top-tier supplemental medical, dental and annual health screening plans for employees and their qualified dependents 28 days annual leave, with the ability to purchase up to 3 additional days per year, plus up to 8 paid holidays Enhanced maternity pay package with 16 weeks' top up to full base pay for eligible employees $10,000 fertility, hormonal health and family-forming benefit A retirement pension plan, featuring a 9% company contribution of base pay with an additional company match of up to 5% of base pay on personal contributions Gym subsidy of up to £50 per month Employee Assistance Program and other emotional wellbeing services A collaborative working environment that practises ongoing training, educational support and employee appreciation events Employees residing outside of the US will be eligible for the $10,000 equivalent in their local currency. FISHER INVESTMENTS EUROPE IS AN EQUAL OPPORTUNITY EMPLOYER
Feb 25, 2026
Full time
The Opportunity: As a French-speaking Institutional Sales Relationship Manager, you will be an important asset to Fisher Investments Europe's Institutional sales efforts. Your efforts will include providing strategic coverage of institutional prospective clients up to a specific size within a specific territory (e.g. institutional investors, including corporate and public pension plans, endowments, foundations, hospital organisations, nuclear decommissioning trusts, financial institutions, defined contribution service providers, and multi-employer plans). Reporting to our Head of Institutional Sales, you will partner with our Senior Sales Relationship Manager to build relationships with plan decision makers and consultants, meet face-to-face, and present to Institutional prospective clients. Your efforts will give Fisher the opportunity to close business with some of the world's largest pensions, foundations, endowments, and corporations. The Day-to-Day: Communicate with external partners and institutional team members to efficiently coordinate with Sales Relationship Managers and deploy the firm's business development resources and orchestrate the institutional sales process within an assigned territory Ensure accurate, regularly updated information about prospect personnel, decision-making processes, and search activity is recorded in the firm's proprietary systems Cold call, establish relationships, and conduct formal presentations to articulately convey the firm's investment philosophy and strategies to prospects and their investment consultants Lead market expansion efforts within our EU territories, providing prospects with an introduction to FII and ensuring regulatory adherence Your Qualifications: At least 2 years of experience, and demonstrated track record of success, selling investment management to institutions or high net worth individuals Fluency in French and English Ability to set, monitor, and accomplish goals Experience addressing complex challenges managing a broad opportunity set Willingness to travel approximately 30% or more of the time Solid investment knowledge; ideally previous institutional investment experience Ability to apply mathematical and financial concepts such as geometric linking, cap/dollar/equal weightings, Alpha, Beta, Tracking Error, Information Ratio Ability to read, analyse, and interpret general business periodicals, professional journals Why Fisher Investments Europe: The global Fisher organisation distinguishes itself by putting clients first, providing unmatched service, and taking a personalised approach to investing. You can feel confident knowing that we align with our clients' best interests by using a simple and transparent fee structure and recognised European custodians. It's the people that make the Fisher purpose possible, and to help our employees meet their long-term goals, we offer an array of benefits, including: 100% paid premiums for our top-tier supplemental medical, dental and annual health screening plans for employees and their qualified dependents 28 days annual leave, with the ability to purchase up to 3 additional days per year, plus up to 8 paid holidays Enhanced maternity pay package with 16 weeks' top up to full base pay for eligible employees $10,000 fertility, hormonal health and family-forming benefit A retirement pension plan, featuring a 9% company contribution of base pay with an additional company match of up to 5% of base pay on personal contributions Gym subsidy of up to £50 per month Employee Assistance Program and other emotional wellbeing services A collaborative working environment that practises ongoing training, educational support and employee appreciation events Employees residing outside of the US will be eligible for the $10,000 equivalent in their local currency. FISHER INVESTMENTS EUROPE IS AN EQUAL OPPORTUNITY EMPLOYER
Salary: £40,000 - £45,000 Contract: 1 year FTC Location: London Bridge office 2-3 days per week (flexible) Closing date: 10 th February Benefits: Hybrid working, professional development opportunities, supportive and collaborative team culture We have a great opportunity for a Public Fundraising Manager (Maternity Cover) , working for a small but mighty UK charity that is the leading organisation supporting over 1.5 million people affected by a chronic and life?impacting health condition. Reporting into the Head of Income Development , this is an exciting role for someone who wants to step into a leadership position within a growing organisation. You will have the opportunity to manage two direct reports, grow public fundraising income, and shape supporter journeys across community fundraising, challenge events, individual giving and legacies. As part of this exciting role, you will help deliver £1.2 million in income through engaging community fundraising, challenge events and supporter-led activity, while delivering excellent stewardship and supporter experiences. To be successful as the Public Fundraising Manager you will need: Experience meeting or exceeding public fundraising income targets within a charity environment with a particular focus on community and events A knowledge of direct marketing would be advantageous Strong CRM experience with the ability to use data to build engaging supporter journeys Experience of line managing direct reports If you would like to discuss this role with us please contact us and quote the reference 2853AJ. 1 st Interview: In person 18 th February Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here. We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency. If enough applications are received the charity reserve the right to end the application period sooner. If you would like to discuss this role with us please quote the reference
Feb 24, 2026
Full time
Salary: £40,000 - £45,000 Contract: 1 year FTC Location: London Bridge office 2-3 days per week (flexible) Closing date: 10 th February Benefits: Hybrid working, professional development opportunities, supportive and collaborative team culture We have a great opportunity for a Public Fundraising Manager (Maternity Cover) , working for a small but mighty UK charity that is the leading organisation supporting over 1.5 million people affected by a chronic and life?impacting health condition. Reporting into the Head of Income Development , this is an exciting role for someone who wants to step into a leadership position within a growing organisation. You will have the opportunity to manage two direct reports, grow public fundraising income, and shape supporter journeys across community fundraising, challenge events, individual giving and legacies. As part of this exciting role, you will help deliver £1.2 million in income through engaging community fundraising, challenge events and supporter-led activity, while delivering excellent stewardship and supporter experiences. To be successful as the Public Fundraising Manager you will need: Experience meeting or exceeding public fundraising income targets within a charity environment with a particular focus on community and events A knowledge of direct marketing would be advantageous Strong CRM experience with the ability to use data to build engaging supporter journeys Experience of line managing direct reports If you would like to discuss this role with us please contact us and quote the reference 2853AJ. 1 st Interview: In person 18 th February Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here. We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency. If enough applications are received the charity reserve the right to end the application period sooner. If you would like to discuss this role with us please quote the reference
Fixed term maternity contract until 16 May 2027 / Full time (37.5 hours) Flexible within the UK. Home-based, blended or fully office based (from our offices in Belfast, Cardiff, Edinburgh or London) Closing date: 10 March 2026 Intended interview dates, either week commencing or exact date (please note, this is subject to change) 23 March 2026 As an Assistant Bid Manager , you'll support the Business and Market Development team to deliver high quality, compliant bids that help secure revenue and grow Energy Saving Trust's impact. You'll assist the Strategic Bid Manager across the full bid lifecycle, identifying and tracking new opportunities, maintaining accurate pipeline records, and coordinating bid content, reviews and sign off processes. You'll help shape strong bid responses, support commercial inputs, and ensure stakeholders are well briefed and aligned. A key part of your role is maintaining our central content hub, keeping case studies, CVs, templates and key company information up to date so the team can work efficiently. You'll also build confidence using our core digital tools (ClickUp, Teams, SharePoint, Contracts Advance and Salesforce) to improve collaboration and ways of working. This varied, hands on role offers a clear growth path: within six months, you'll progress from supporting individual bid tasks to confidently coordinating full end to end bid delivery while helping strengthen processes and boost bid quality. The team You'll join our Business and Market Development department, working closely with a small, friendly and highly collaborative Bid team. We bring together people from across the organisation to create strong, competitive bids that drive meaningful impact. We're organised, supportive, and always looking for better ways to work. Sharing ideas, improving processes, and celebrating wins together. It's a great place to learn, grow and build your career in bid management. What you will do Spot and shape new opportunities You'll monitor and manage our opportunity pipeline, identifying the tenders and frameworks that matter. Ensuring the right people are engaged at the right time. Coordinate compelling, compliant bids From structuring content to supporting pricing, timelines, reviews, and approvals, you'll help drive bids forward with clarity and confidence. Champion brilliant bid content You'll develop and maintain our content hub-the case studies, templates, CVs and company information that help us tell our story consistently and persuasively. Make us smarter and faster You'll help us get the most from our tools (ClickUp, Teams, SharePoint, Contracts Advance, Salesforce), finding better ways to collaborate, plan, and deliver. What you will bring Experience contributing to winning bids or proposals, or clear transferable skills from roles involving writing, coordination or project support. Excellent written communication, with strong attention to detail and a natural ability to organise information. A proactive, collaborative mindset- you enjoy helping things run smoothly and supporting colleagues to succeed. Confidence managing multiple tasks and deadlines, with strong admin and organisational skills. Comfortable using Microsoft Office, especially Word, Excel and Teams. Work where you thrive At Energy Saving Trust, flexibility isn't just a policy, it's how we work. Most of our roles can be done remotely, and many of our people choose to work from home full-time. Prefer an office environment? We have welcoming spaces in London, Edinburgh, Belfast, Cardiff and Hadleigh for those who want to connect in person. We'll support you with: Generous holiday (25 days + bank holidays + extra Christmas leave) True flexibility in how and where you work Strong pension & life assurance Enhanced family leave Green travel perks (EV scheme, cycle to work) Professional development support Yearly wellbeing allowance These are just some of the benefits we offer. To Apply Please submit an anonymised CV and cover letter, removing your name, address, email address, and any other identifying details. Please note, applications submitted without a cover letter may be rejected. To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications. Who we are Energy Saving Trust is a leading and trusted organisation, dedicated to promoting energy efficiency, low carbon transport and sustainable energy use. We aim to address the climate emergency and deliver the wider benefits of clean energy as we transition to net zero. At Energy Saving Trust we don't just offer jobs - we offer careers. For our people, being part of the effort to address the climate emergency makes working for us truly meaningful and rewarding. Reasonable adjustments: We want to ensure that our recruitment process is inclusive of and accessible for, everyone. If you think you may need additional support or reasonable adjustments made to any part of the recruitment process, please get in touch. Diversity and inclusion Energy Saving Trust is committed to creating a diverse, inclusive and equitable workplace where everyone can be themselves, with support to be their best. We strongly encourage applicants from a wide range of backgrounds and with different identities and experiences to apply for roles with Energy Saving Trust. We are a Disability Confident Committed employer and we ringfence a minimum number of interview slots for candidates who apply via the Disability Confident scheme and meet the criteria for a role. Please note, that we are unable to provide visa sponsorship for this post. To apply for this post, you must be able to demonstrate your eligibility to work in the UK.
Feb 24, 2026
Full time
Fixed term maternity contract until 16 May 2027 / Full time (37.5 hours) Flexible within the UK. Home-based, blended or fully office based (from our offices in Belfast, Cardiff, Edinburgh or London) Closing date: 10 March 2026 Intended interview dates, either week commencing or exact date (please note, this is subject to change) 23 March 2026 As an Assistant Bid Manager , you'll support the Business and Market Development team to deliver high quality, compliant bids that help secure revenue and grow Energy Saving Trust's impact. You'll assist the Strategic Bid Manager across the full bid lifecycle, identifying and tracking new opportunities, maintaining accurate pipeline records, and coordinating bid content, reviews and sign off processes. You'll help shape strong bid responses, support commercial inputs, and ensure stakeholders are well briefed and aligned. A key part of your role is maintaining our central content hub, keeping case studies, CVs, templates and key company information up to date so the team can work efficiently. You'll also build confidence using our core digital tools (ClickUp, Teams, SharePoint, Contracts Advance and Salesforce) to improve collaboration and ways of working. This varied, hands on role offers a clear growth path: within six months, you'll progress from supporting individual bid tasks to confidently coordinating full end to end bid delivery while helping strengthen processes and boost bid quality. The team You'll join our Business and Market Development department, working closely with a small, friendly and highly collaborative Bid team. We bring together people from across the organisation to create strong, competitive bids that drive meaningful impact. We're organised, supportive, and always looking for better ways to work. Sharing ideas, improving processes, and celebrating wins together. It's a great place to learn, grow and build your career in bid management. What you will do Spot and shape new opportunities You'll monitor and manage our opportunity pipeline, identifying the tenders and frameworks that matter. Ensuring the right people are engaged at the right time. Coordinate compelling, compliant bids From structuring content to supporting pricing, timelines, reviews, and approvals, you'll help drive bids forward with clarity and confidence. Champion brilliant bid content You'll develop and maintain our content hub-the case studies, templates, CVs and company information that help us tell our story consistently and persuasively. Make us smarter and faster You'll help us get the most from our tools (ClickUp, Teams, SharePoint, Contracts Advance, Salesforce), finding better ways to collaborate, plan, and deliver. What you will bring Experience contributing to winning bids or proposals, or clear transferable skills from roles involving writing, coordination or project support. Excellent written communication, with strong attention to detail and a natural ability to organise information. A proactive, collaborative mindset- you enjoy helping things run smoothly and supporting colleagues to succeed. Confidence managing multiple tasks and deadlines, with strong admin and organisational skills. Comfortable using Microsoft Office, especially Word, Excel and Teams. Work where you thrive At Energy Saving Trust, flexibility isn't just a policy, it's how we work. Most of our roles can be done remotely, and many of our people choose to work from home full-time. Prefer an office environment? We have welcoming spaces in London, Edinburgh, Belfast, Cardiff and Hadleigh for those who want to connect in person. We'll support you with: Generous holiday (25 days + bank holidays + extra Christmas leave) True flexibility in how and where you work Strong pension & life assurance Enhanced family leave Green travel perks (EV scheme, cycle to work) Professional development support Yearly wellbeing allowance These are just some of the benefits we offer. To Apply Please submit an anonymised CV and cover letter, removing your name, address, email address, and any other identifying details. Please note, applications submitted without a cover letter may be rejected. To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications. Who we are Energy Saving Trust is a leading and trusted organisation, dedicated to promoting energy efficiency, low carbon transport and sustainable energy use. We aim to address the climate emergency and deliver the wider benefits of clean energy as we transition to net zero. At Energy Saving Trust we don't just offer jobs - we offer careers. For our people, being part of the effort to address the climate emergency makes working for us truly meaningful and rewarding. Reasonable adjustments: We want to ensure that our recruitment process is inclusive of and accessible for, everyone. If you think you may need additional support or reasonable adjustments made to any part of the recruitment process, please get in touch. Diversity and inclusion Energy Saving Trust is committed to creating a diverse, inclusive and equitable workplace where everyone can be themselves, with support to be their best. We strongly encourage applicants from a wide range of backgrounds and with different identities and experiences to apply for roles with Energy Saving Trust. We are a Disability Confident Committed employer and we ringfence a minimum number of interview slots for candidates who apply via the Disability Confident scheme and meet the criteria for a role. Please note, that we are unable to provide visa sponsorship for this post. To apply for this post, you must be able to demonstrate your eligibility to work in the UK.
Individual Giving Officer (Maternity Cover) Salary: 34,532 - 39,571 per annum (pro rata) Hours: 37.5 hours per week, full time Location: Home-based (occasional meetings at Havering-atte-Bower, near Romford RM4 1QH) Contract: Fixed term (12 months maternity cover) Closing date: 5pm, Thursday 26 February 2026 Interview date: Week commencing 2 March 2026 My client is seeking an organised, proactive and creative Individual Giving Officer to support the fundraising team during a 12-month maternity cover period. This role plays a key part in delivering the Cause Led and Gaming programmes, including lottery, raffles, appeals, regular giving, in-memory fundraising and Gift Aid. Working closely with our Individual Giving Managers, you will help plan, deliver and evaluate multi-channel fundraising campaigns across direct mail, email, social media, telemarketing and face-to-face activity. You will: Manage the day-to-day execution of fundraising campaigns Work with internal teams and external suppliers to deliver high-quality campaigns Monitor budgets and ensure activity is delivered on time Analyse performance and produce post-campaign reports Use data insight to strengthen supporter journeys and grow income We are looking for someone with: Campaign or project management experience Knowledge of direct marketing principles Strong organisational and communication skills Experience managing multiple projects and deadlines Confidence working with data and reporting on performance Experience in charity fundraising or gaming products (lotteries/raffles) is desirable but not essential. This is a fantastic opportunity to help grow vital income, strengthen supporter relationships and contribute to the compassionate care we provide to our community. By applying for this role, you are consenting for us to hold and process your data in compliance with the General Data Protection Regulations. C2 Recruitment is a Specialist Retail Recruitment Consultancy recruiting across the UK and Internationally. We Specialise in Buying & Merchandising and Ecommerce Charity & Non Profit Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Hospitality & Leisure Marketing, Digital & Technology Property & Centre Management Retail, Trade and Luxury Operations Senior Appointments & Executive Sales & FMCG Supply Chain & Logistics & Warehouse.
Feb 24, 2026
Contractor
Individual Giving Officer (Maternity Cover) Salary: 34,532 - 39,571 per annum (pro rata) Hours: 37.5 hours per week, full time Location: Home-based (occasional meetings at Havering-atte-Bower, near Romford RM4 1QH) Contract: Fixed term (12 months maternity cover) Closing date: 5pm, Thursday 26 February 2026 Interview date: Week commencing 2 March 2026 My client is seeking an organised, proactive and creative Individual Giving Officer to support the fundraising team during a 12-month maternity cover period. This role plays a key part in delivering the Cause Led and Gaming programmes, including lottery, raffles, appeals, regular giving, in-memory fundraising and Gift Aid. Working closely with our Individual Giving Managers, you will help plan, deliver and evaluate multi-channel fundraising campaigns across direct mail, email, social media, telemarketing and face-to-face activity. You will: Manage the day-to-day execution of fundraising campaigns Work with internal teams and external suppliers to deliver high-quality campaigns Monitor budgets and ensure activity is delivered on time Analyse performance and produce post-campaign reports Use data insight to strengthen supporter journeys and grow income We are looking for someone with: Campaign or project management experience Knowledge of direct marketing principles Strong organisational and communication skills Experience managing multiple projects and deadlines Confidence working with data and reporting on performance Experience in charity fundraising or gaming products (lotteries/raffles) is desirable but not essential. This is a fantastic opportunity to help grow vital income, strengthen supporter relationships and contribute to the compassionate care we provide to our community. By applying for this role, you are consenting for us to hold and process your data in compliance with the General Data Protection Regulations. C2 Recruitment is a Specialist Retail Recruitment Consultancy recruiting across the UK and Internationally. We Specialise in Buying & Merchandising and Ecommerce Charity & Non Profit Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Hospitality & Leisure Marketing, Digital & Technology Property & Centre Management Retail, Trade and Luxury Operations Senior Appointments & Executive Sales & FMCG Supply Chain & Logistics & Warehouse.
The Ivy Collection is a group of 61 restaurants across the UK and Ireland, including Ivy Brasseries, Ivy Asia, Harry's Restaurants, Brasserie of Light and the original Ivy West Street (established in 1917). Our iconic restaurants are celebrated for exceptional food, outstanding service, and creating unforgettable moments. We have an excellent opportunity for a Sourcing, Quality & NPD Manager to join our Food Development team on a 12-month fixed-term maternity cover, supporting the delivery of exceptional food across The Ivy Collection. In this role, you will proactively manage sourcing, product quality, and NPD processes across all Brands. You'll be responsible for developing and implementing sourcing strategies, innovation, managing supplier relationships, optimising cost and quality and ensuring a reliable and safe supply of all food products. This role supports cross-functional teams, including Operations, Procurement and Marketing. Key Responsibilities Work in close collaboration with the Menu Development team to understand and proactively source all product requirements. Identify, evaluate new products / suppliers globally. Negotiate price, commercial terms and service level agreements. Plan and conduct cost analysis, benchmarking, and competitive sourcing across product categories. Ensure all products supplied to the business meet the agreed product specifications and manage the resolution of out of spec products with suppliers. Holds overall responsibility for the development and control of the upkeep back of house technical sheets and head office technical sheets. Provide resolution for ongoing supplier quality issues, working 'hand in glove' with key Operational Teams - Area Chefs, Development and Procurement stakeholders to make fast paced decisions. Build and develop relationships with incumbent and potential suppliers to drive NPD within the supply chain. Organise and manage NPD sessions throughout the year with relevant stakeholders within the business. Ensure all relevant menu launches are supported with appropriate training on new products. Ensure restaurant openings and refurbishment programs are supported with any new products which are required. Managing supply relationships with UK and international suppliers, manufacturers and distributors. Work with the Supply Chain Manager(s) on the management of all residual stock to ensure this is kept to a minimum. Work in close collaboration with Procurement on any tenders taking place in the business. Support the sourcing of products for seasonal and events menus, including Easter & Christmas, Valentines, Halloween etc. Provide monthly update reporting on sourcing, NPD and quality issues as part of Supply Chain Governance. Work in close collaboration with the Supply Chain Manager(s) to ensure there is appropriate route to market options for all new products. Maintain accurate documentation and sourcing records. Skills Required Excellent knowledge of food and commodities Experience of sourcing globally Exceptional project management, negotiation and communication skills Strong supplier relationship management skills Strong analytical and financial acumen skills Benefits & rewards 50% discount for you and up to 3 friends when you dine in our restaurants. 30% discount in the wider group restaurants. Competitive Industry pay Celebrate career anniversaries, with a gift voucher to dine in our restaurants. Career Development and Training, including Apprenticeships. Extra holiday allowance for length of service, up to 5 extra days after 5 years. Access to discounts on 100s of retailers, health, entertainment, travel & more. Location The Ivy Collection Development Kitchen - London (Acton) NW10 6QN. About us Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.
Feb 24, 2026
Full time
The Ivy Collection is a group of 61 restaurants across the UK and Ireland, including Ivy Brasseries, Ivy Asia, Harry's Restaurants, Brasserie of Light and the original Ivy West Street (established in 1917). Our iconic restaurants are celebrated for exceptional food, outstanding service, and creating unforgettable moments. We have an excellent opportunity for a Sourcing, Quality & NPD Manager to join our Food Development team on a 12-month fixed-term maternity cover, supporting the delivery of exceptional food across The Ivy Collection. In this role, you will proactively manage sourcing, product quality, and NPD processes across all Brands. You'll be responsible for developing and implementing sourcing strategies, innovation, managing supplier relationships, optimising cost and quality and ensuring a reliable and safe supply of all food products. This role supports cross-functional teams, including Operations, Procurement and Marketing. Key Responsibilities Work in close collaboration with the Menu Development team to understand and proactively source all product requirements. Identify, evaluate new products / suppliers globally. Negotiate price, commercial terms and service level agreements. Plan and conduct cost analysis, benchmarking, and competitive sourcing across product categories. Ensure all products supplied to the business meet the agreed product specifications and manage the resolution of out of spec products with suppliers. Holds overall responsibility for the development and control of the upkeep back of house technical sheets and head office technical sheets. Provide resolution for ongoing supplier quality issues, working 'hand in glove' with key Operational Teams - Area Chefs, Development and Procurement stakeholders to make fast paced decisions. Build and develop relationships with incumbent and potential suppliers to drive NPD within the supply chain. Organise and manage NPD sessions throughout the year with relevant stakeholders within the business. Ensure all relevant menu launches are supported with appropriate training on new products. Ensure restaurant openings and refurbishment programs are supported with any new products which are required. Managing supply relationships with UK and international suppliers, manufacturers and distributors. Work with the Supply Chain Manager(s) on the management of all residual stock to ensure this is kept to a minimum. Work in close collaboration with Procurement on any tenders taking place in the business. Support the sourcing of products for seasonal and events menus, including Easter & Christmas, Valentines, Halloween etc. Provide monthly update reporting on sourcing, NPD and quality issues as part of Supply Chain Governance. Work in close collaboration with the Supply Chain Manager(s) to ensure there is appropriate route to market options for all new products. Maintain accurate documentation and sourcing records. Skills Required Excellent knowledge of food and commodities Experience of sourcing globally Exceptional project management, negotiation and communication skills Strong supplier relationship management skills Strong analytical and financial acumen skills Benefits & rewards 50% discount for you and up to 3 friends when you dine in our restaurants. 30% discount in the wider group restaurants. Competitive Industry pay Celebrate career anniversaries, with a gift voucher to dine in our restaurants. Career Development and Training, including Apprenticeships. Extra holiday allowance for length of service, up to 5 extra days after 5 years. Access to discounts on 100s of retailers, health, entertainment, travel & more. Location The Ivy Collection Development Kitchen - London (Acton) NW10 6QN. About us Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.
Who we are GlobalData operates an intelligence platform that empowers leaders to act decisively in a world of complexity and change. By uniting proprietary data, human expertise, and purpose-built AI into a single, connected platform, we help organizations see what s coming, move faster, and lead with confidence. Our solutions are used by over 5,000 organizations across the world s largest industries, delivering tailored intelligence that supports strategic planning, innovation, risk management, and sustainable growth. Why join GlobalData? GlobalData is at a pivotal point in its growth journey and we need curious, ambitious, courageous people to support us in achieving our vision to deliver intelligence that transforms uncertainty into opportunity for the world s most successful organizations.? Our big ambitions mean that life at GlobalData is fast paced, entrepreneurial and rewarding. Working together in an intellectually challenging environment, where learning is super-charged to keep us on our toes, the highly stimulating, fast-paced, global environment we operate in, and our bold ambitions result in unique learning opportunities for our people. The role A proactive, hands-on Marketing Manager that owns all Celent and GlobalData Financial Services cross-channel and multi-media campaigns. A successful candidate will have strong digital marketing and project management skills, with experience using Hubspot CRM, and across email, social, digital platforms, and virtual events. What you ll be doing Campaign management - manages the long-term campaign plan and ensures execution from planning through to delivery. Campaign setup - owns contact list finalisation, form requirements, and the lead process for every campaign. Event management - support the planning and execution of marketing events, webinars, and trade shows. Social media and website optimization - owns the website content and social media strategy to drive organic and upsell conversions. Design collaboration work closely with the Marketing Graphic Designer and Videographer to ensure consistency and quality across creative and multimedia assets. Brand consistency evolve the brand voice in line with brand development strategies and ensure voice consistency across campaigns, collateral, and channels that adhere to Celent x GlobalData guidelines. Reporting - responsible for reporting on campaign success to Marketing Director and senior leadership. Development collaboration work closely with Project Managers and Dev team on product and website migration projects. What we re looking for Bachelor s degree 5+ years of marketing campaign experience B2B experience in financial services, management consultancy and/or professional services environment is preferred Experience producing and writing marketing content for different channels including social media, email, and web Project management and high-volume campaign scheduling experience Strong analytical and planning skills to assess performance of marketing efforts Excellent writing and verbal skills are essential Ability to interact with people at all levels within the organization and part of a team in a collaborative fashion globally Dedicated to meeting the expectations of all staff through securing effective relationships with clients and executing deliverables to the highest standards In addition to a rewarding career, we support our GlobalData colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
Feb 24, 2026
Full time
Who we are GlobalData operates an intelligence platform that empowers leaders to act decisively in a world of complexity and change. By uniting proprietary data, human expertise, and purpose-built AI into a single, connected platform, we help organizations see what s coming, move faster, and lead with confidence. Our solutions are used by over 5,000 organizations across the world s largest industries, delivering tailored intelligence that supports strategic planning, innovation, risk management, and sustainable growth. Why join GlobalData? GlobalData is at a pivotal point in its growth journey and we need curious, ambitious, courageous people to support us in achieving our vision to deliver intelligence that transforms uncertainty into opportunity for the world s most successful organizations.? Our big ambitions mean that life at GlobalData is fast paced, entrepreneurial and rewarding. Working together in an intellectually challenging environment, where learning is super-charged to keep us on our toes, the highly stimulating, fast-paced, global environment we operate in, and our bold ambitions result in unique learning opportunities for our people. The role A proactive, hands-on Marketing Manager that owns all Celent and GlobalData Financial Services cross-channel and multi-media campaigns. A successful candidate will have strong digital marketing and project management skills, with experience using Hubspot CRM, and across email, social, digital platforms, and virtual events. What you ll be doing Campaign management - manages the long-term campaign plan and ensures execution from planning through to delivery. Campaign setup - owns contact list finalisation, form requirements, and the lead process for every campaign. Event management - support the planning and execution of marketing events, webinars, and trade shows. Social media and website optimization - owns the website content and social media strategy to drive organic and upsell conversions. Design collaboration work closely with the Marketing Graphic Designer and Videographer to ensure consistency and quality across creative and multimedia assets. Brand consistency evolve the brand voice in line with brand development strategies and ensure voice consistency across campaigns, collateral, and channels that adhere to Celent x GlobalData guidelines. Reporting - responsible for reporting on campaign success to Marketing Director and senior leadership. Development collaboration work closely with Project Managers and Dev team on product and website migration projects. What we re looking for Bachelor s degree 5+ years of marketing campaign experience B2B experience in financial services, management consultancy and/or professional services environment is preferred Experience producing and writing marketing content for different channels including social media, email, and web Project management and high-volume campaign scheduling experience Strong analytical and planning skills to assess performance of marketing efforts Excellent writing and verbal skills are essential Ability to interact with people at all levels within the organization and part of a team in a collaborative fashion globally Dedicated to meeting the expectations of all staff through securing effective relationships with clients and executing deliverables to the highest standards In addition to a rewarding career, we support our GlobalData colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
This Graphic Designer role is a key position in championing the brand identity of this organisation, you will be creating attractive and engaging designs for internal and external audiences. This is a 12 month fixed term contract to cover maternity leave. The role will be taking the lead on the graphic design for on and off line marketing materials for a broad range of audiences. Our client is seeking an individual who has strong collaboration and engagement focus, ensuring that the creative output builds trust and strengthens the mission statement of the organisation. Job Description for the Graphic Designer: Design attractive, engaging, and professional communications materials, both digital and print, from concept through to design and production using Adobe, or the relevant design software and tools Work closely with the Communications & Engagement Manager, Communications Partners, creative agencies, suppliers, and printers to support the successful delivery of the Communications & Engagement Plan with any necessary design requirements Deliver the design aspects of communications campaigns with creative concepts and design materials that support campaign objectives Produce appropriately branded display materials, communications collateral, advertising and visual identity across all corporate locations and assets Support websites and digital platforms with design work, tailored to platform specifications Create, develop and implement a strong brand identity, tailoring designs to relevant audiences, channels and purpose Manage the corporate brand guidelines from a design perspective, ensuring guidelines are updated in line with industry standards and best practices, and guidelines remain clear, accessible, and user friendly Manage your workload, timelines, and design output in line with business priorities and team objectives, acting as a project manager for design aspects of communications campaigns Plan and implement designs in a strategic way, considering time efficiencies, sustainability and other relevant factors when planning campaigns, and using your design expertise to advise stakeholders accordingly Stay up to date and informed on current design standards and best practices, including knowledge on systems, software, tools, styling, and accessibility Liaise with internal stakeholders and support other areas of the business with design activities, advice and guidance where appropriate Where appropriate, liaise with external design agencies on creative design activities Responsible for ensuring all designs reflect the corporate brand guidelines Maintain clear and reasonable timelines for design activities, updating our colleague-facing Print & Design Guidelines where appropriate Carry out site visits where required to help visualise concepts and design implementation, including taking photos and measurements, and inspecting finished products Ensure imagery, logos, and all communications assets are kept up to date and applied appropriately Act as an ambassador within the business, maintaining brand standards and supporting colleagues to understand and use the branding correctly Candidate Requirements for the Graphic Designer: Degree, HND or similar in graphic design Graphic design, page layout and desktop publishing experience Highly skilled at using Adobe Creative Cloud software, particularly InDesign, Illustrator and Photoshop Previous experience in designing marketing emails is desirable Someone who can work using their own initiative Strong communicator and someone who has excellent attention to detail Hours: Monday Friday, 30-37 Hours Per Week Salary: £30,361.93 Full-Time Equivalent (FTE) This role is commutable from: Newcastle under Lyme, Stoke on Trent, Keele, Congleton, Stone, Stafford and surrounding areas This role would suit candidates with the following experience: Marketing Designer, Layout Artist or Multimedia Specialist Brampton Recruitment are an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region.
Feb 24, 2026
Contractor
This Graphic Designer role is a key position in championing the brand identity of this organisation, you will be creating attractive and engaging designs for internal and external audiences. This is a 12 month fixed term contract to cover maternity leave. The role will be taking the lead on the graphic design for on and off line marketing materials for a broad range of audiences. Our client is seeking an individual who has strong collaboration and engagement focus, ensuring that the creative output builds trust and strengthens the mission statement of the organisation. Job Description for the Graphic Designer: Design attractive, engaging, and professional communications materials, both digital and print, from concept through to design and production using Adobe, or the relevant design software and tools Work closely with the Communications & Engagement Manager, Communications Partners, creative agencies, suppliers, and printers to support the successful delivery of the Communications & Engagement Plan with any necessary design requirements Deliver the design aspects of communications campaigns with creative concepts and design materials that support campaign objectives Produce appropriately branded display materials, communications collateral, advertising and visual identity across all corporate locations and assets Support websites and digital platforms with design work, tailored to platform specifications Create, develop and implement a strong brand identity, tailoring designs to relevant audiences, channels and purpose Manage the corporate brand guidelines from a design perspective, ensuring guidelines are updated in line with industry standards and best practices, and guidelines remain clear, accessible, and user friendly Manage your workload, timelines, and design output in line with business priorities and team objectives, acting as a project manager for design aspects of communications campaigns Plan and implement designs in a strategic way, considering time efficiencies, sustainability and other relevant factors when planning campaigns, and using your design expertise to advise stakeholders accordingly Stay up to date and informed on current design standards and best practices, including knowledge on systems, software, tools, styling, and accessibility Liaise with internal stakeholders and support other areas of the business with design activities, advice and guidance where appropriate Where appropriate, liaise with external design agencies on creative design activities Responsible for ensuring all designs reflect the corporate brand guidelines Maintain clear and reasonable timelines for design activities, updating our colleague-facing Print & Design Guidelines where appropriate Carry out site visits where required to help visualise concepts and design implementation, including taking photos and measurements, and inspecting finished products Ensure imagery, logos, and all communications assets are kept up to date and applied appropriately Act as an ambassador within the business, maintaining brand standards and supporting colleagues to understand and use the branding correctly Candidate Requirements for the Graphic Designer: Degree, HND or similar in graphic design Graphic design, page layout and desktop publishing experience Highly skilled at using Adobe Creative Cloud software, particularly InDesign, Illustrator and Photoshop Previous experience in designing marketing emails is desirable Someone who can work using their own initiative Strong communicator and someone who has excellent attention to detail Hours: Monday Friday, 30-37 Hours Per Week Salary: £30,361.93 Full-Time Equivalent (FTE) This role is commutable from: Newcastle under Lyme, Stoke on Trent, Keele, Congleton, Stone, Stafford and surrounding areas This role would suit candidates with the following experience: Marketing Designer, Layout Artist or Multimedia Specialist Brampton Recruitment are an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region.
Select how often (in days) to receive an alert: Interim National Account Manager - Skincare (12 Month FTC) Location: London Interim National Account Manager - Skincare MISSION To achieve agreed wholesale targets with various National Accounts through effective communication and implementation of strategic plans, and to maximise business to its full potential. ABOUT SHISEIDO GROUP Our mission : Beauty Innovations for a Better World Founded in 1872 in Japan, Shiseido Group is within the Top 5 leading cosmetics companies in the world and aims to inspire a life of beauty and culture. Operating in 120 countries with 42,000 employees and 70 nationalities, Shiseido offers a unique selection of Skincare, Makeup and Fragrance brands with a projected turnover over £7.0bn in 2022 . Celebrating 150 years of heritage in 2022, Shiseido constantly creates high-quality, safe and innovative cosmetics and develop brands deeply loved by people from all over the world, in line with our mission: Beauty Innovations for a Better World. Did you know that Shiseido is the most awarded company in terms of innovation with a record 31 FSCC Awards? ABOUT SHISEIDO Founded in 1872 in Japan, Shiseido Group is within the Top 5 leading cosmetics companies in the world and aims to inspire a life of beauty and culture. Operating in 120 countries with 42,000 employees and 70 nationalities, Shiseido offers a unique selection of Skincare, Makeup and Fragrance brands with a projected £6.8bn turnover in 2021 . Celebrating 150 years of heritage in 2022, Shiseido constantly creates high-quality, safe and innovative cosmetics and develop brands deeply loved by people from all over the world, in line with our mission: Beauty Innovations for a Better World. Did you know that Shiseido is the most awarded company in terms of innovation with a record 26 FSCC Awards? Shiseido UK & Ireland plays a central role in the EMEA region and is biggest affiliate, leading the Digital acceleration agenda thanks to a team of local experts, but is also constantly reinventing its Retail footprint in the world Nr4 biggest beauty market. To deliver our strong Growth & Profitability ambitions, we will follow 4 strategic streams 1. Leverage our unique portfolio of premium Beauty brands across all 3 categories 2. Stay agile and capture new retail opportunities 4. Create a great place to work in Beauty Our first strength is Make-up, led by NARS, UK's Nr4 color brand with incredible success globally and that gained 4 rankings in the last 2 years thanks to its unique tone of voice and exceptional complexion and lip products. Skincare is a key priority for expansion, with 5 very diverse and complementary brands covering the full scope of consumers needs and profiles. From brand Shiseido that is recognized for its uncompromising quality and showing huge growth potential in UK&I, to already iconic Drunk Elephant (% growth this year, about to enter Top10 Skincare) with its most sought-after formulations and Skin Smoothies, or the spectacular Clé de Peau Beauté that embodies the ultimate of stem-cell technology to the service of radiance. This year, we just launched ULÉ a newly created Skin-Tech brand with breakthrough credentials around Sustainability and botanical performance, as well as expanding Gallinée, our most recent acquisition from 2022 specialized around skin microbiome with unique patents. We are also growing fast in Fragrance, a category we want to accelerate with leading Designers brands such as Issey Miyake, Narciso Rodriguez, Tory Burch, Zadig&Voltaire and Serge Lutens. Year to date, October 23, SHISEIDO Group is the fastest growing Beauty Group in the UK market, both in Stores and Online. Our clients include high-street retailers such as department stores, beauty chains as well as online pure players and specialty stores. We also have 4 boutiques and 3 direct e-commerce websites. Our mix of sales is 55% online and 45% in brick & mortar. ABOUT SHISEIDO BRAND Recently voted as No5 most trusted brand in Health & Beauty worldwide, Shiseido has defined the concept of beauty and spread its knowledge and power across the world. Heralding an army of devoted followers, we feel that by inspiring empathy, beauty can become a positive force in the world, and guide the next generation boldly into the future. ABOUT CLE DE PEAU BEAUTE Clé de Peau Beauté, the premier luxury skincare and makeup brand from Shiseido Cosmetics, was founded in 1982 as the ultimate expression of elegance and science. Forever guided by exquisite aesthetics and intelligence, Clé de Peau Beauté has instilled its products with modernity, enchantment, and dynamism to emerge as an industry leader in delivering radiance so remarkable, it emanates from within. ABOUT DRUNK ELEPHANT We are committed to using only ingredients that either directly benefit the health of the skin or support the integrity of our formulations. We never take into account whether something is synthetic or natural, instead choosing ingredients based on biocompatibility. ABOUT NARS Created in 1994 in New York by visionary makeup artist François NARS, NARS Cosmetics is one of the leading and most respected brands in the world of makeup artistry. ABOUT DESIGNER FRAGRANCES Shiseido Group's fragrance brands are a collection of luxurious and exciting fragrance brands, which are amongst the leaders in the UK market. From the edgy Zadig&Voltaire to the sensual and effortless delicacy of Narciso Rodriguez; and the intriguing mix of natural and sophistication in Issey Miyake. In selected distribution, we also have the unique collection from the extraordinary perfumer, Serge Lutens and more to come to the market. ABOUT ULE At Ulé we are on a mission to promote botanical, conscious beauty, being the first skincare brand to grow its ingredients in our own indoor high-tech vertical farm. Our formulas are obtained through an avant-garde method of culture that guarantees the purity and power of the plants to give you more resilient skin. We have created a sustainable way of beauty for those who want to enjoy life to the fullest, in harmony with the environment. ABOUT GALLINEE At Gallinée we believe in working with your microbiome to help it to look after you. Our products contain a patented complex of prebiotics, probiotics and postbiotics to nourish and support the good bacteria that make your own personal ecosystem. Helping them to look after even the most sensitive skin. ORGANISATION Reports to: National Account Controller Contract type: 12 Month Fixed Term Contract, Maternity Cover MAIN RESPONSIBILITIES NATIONAL ACCOUNTS STRATEGY To develop annual business plans for the nominated National Account Groups with a view to improve the brand's performance. To work closely with Marketing to support with appropriate activity, events and exclusives where applicable. STOCK AND EVENTS To ensure smooth running of the stock replenishment processes and liaise with Operations team members accordingly. To manage the correct par levels for each store within allocated National Account Groups and negotiating for increases where necessary. To work with the retailer to ensure the optimum assortment is in place to maximise sales within an open-sell environment. Maintaining retailer specific assortment files and order forms. To successfully sell-in the Marketing Programmes to each of the allocated National Account Groups and maximise store support for these activities to ensure that targets are achieved. To work with the Digital Expert to ensure online targets are achieved. To brief the Digital Expert on retailer specific requirements to ensure the Digital expert delivers the right assets to the NAM. Assist with new launch forecasting for allocated National Account Groups. RETAIL AND WHOLESALE BUDGETS To achieve agreed retail and wholesale targets within the allocated National Account Groups. To monitor and forecast retail and wholesale performance for the allocated National Account Groups. Develop and implement activities tailored to each allocated National Account Group as needed and directed to maximise business potential. COMMUNICATIONS To provide effective communication and strong working relationships with each allocated National Account Group management team. To ensure effective communication and co-ordinated activity between brand management and field sales team. To encourage feedback from the Field Management relating in respect of the National Account Groups. Be fully responsive to any urgent retailer needs. OTHER To seek improvement in operating efficiencies within the allocated National Account Groups with particular reference to stock replenishment systems. To work with the Visual Merchandising team to ensure all retailer specific merchandising needs are met to deadline. To actively seek space and location improvements within the allocated National Account Groups and liaise with Senior Commercial Team to feed back any local opportunities. To report back immediately on any changes at local level that impede visibility and access to the counter. Ensure regular visits to key stores within allocated National Account Groups with field sales team or on own. To monitor and communicate competitor activity and performance within the allocated National Account Groups. To implement and complete projects as requested by the General Manager/Commercial Director. PROFILE, SKILLS AND EXPERIENCE REQUIRED . click apply for full job details
Feb 24, 2026
Full time
Select how often (in days) to receive an alert: Interim National Account Manager - Skincare (12 Month FTC) Location: London Interim National Account Manager - Skincare MISSION To achieve agreed wholesale targets with various National Accounts through effective communication and implementation of strategic plans, and to maximise business to its full potential. ABOUT SHISEIDO GROUP Our mission : Beauty Innovations for a Better World Founded in 1872 in Japan, Shiseido Group is within the Top 5 leading cosmetics companies in the world and aims to inspire a life of beauty and culture. Operating in 120 countries with 42,000 employees and 70 nationalities, Shiseido offers a unique selection of Skincare, Makeup and Fragrance brands with a projected turnover over £7.0bn in 2022 . Celebrating 150 years of heritage in 2022, Shiseido constantly creates high-quality, safe and innovative cosmetics and develop brands deeply loved by people from all over the world, in line with our mission: Beauty Innovations for a Better World. Did you know that Shiseido is the most awarded company in terms of innovation with a record 31 FSCC Awards? ABOUT SHISEIDO Founded in 1872 in Japan, Shiseido Group is within the Top 5 leading cosmetics companies in the world and aims to inspire a life of beauty and culture. Operating in 120 countries with 42,000 employees and 70 nationalities, Shiseido offers a unique selection of Skincare, Makeup and Fragrance brands with a projected £6.8bn turnover in 2021 . Celebrating 150 years of heritage in 2022, Shiseido constantly creates high-quality, safe and innovative cosmetics and develop brands deeply loved by people from all over the world, in line with our mission: Beauty Innovations for a Better World. Did you know that Shiseido is the most awarded company in terms of innovation with a record 26 FSCC Awards? Shiseido UK & Ireland plays a central role in the EMEA region and is biggest affiliate, leading the Digital acceleration agenda thanks to a team of local experts, but is also constantly reinventing its Retail footprint in the world Nr4 biggest beauty market. To deliver our strong Growth & Profitability ambitions, we will follow 4 strategic streams 1. Leverage our unique portfolio of premium Beauty brands across all 3 categories 2. Stay agile and capture new retail opportunities 4. Create a great place to work in Beauty Our first strength is Make-up, led by NARS, UK's Nr4 color brand with incredible success globally and that gained 4 rankings in the last 2 years thanks to its unique tone of voice and exceptional complexion and lip products. Skincare is a key priority for expansion, with 5 very diverse and complementary brands covering the full scope of consumers needs and profiles. From brand Shiseido that is recognized for its uncompromising quality and showing huge growth potential in UK&I, to already iconic Drunk Elephant (% growth this year, about to enter Top10 Skincare) with its most sought-after formulations and Skin Smoothies, or the spectacular Clé de Peau Beauté that embodies the ultimate of stem-cell technology to the service of radiance. This year, we just launched ULÉ a newly created Skin-Tech brand with breakthrough credentials around Sustainability and botanical performance, as well as expanding Gallinée, our most recent acquisition from 2022 specialized around skin microbiome with unique patents. We are also growing fast in Fragrance, a category we want to accelerate with leading Designers brands such as Issey Miyake, Narciso Rodriguez, Tory Burch, Zadig&Voltaire and Serge Lutens. Year to date, October 23, SHISEIDO Group is the fastest growing Beauty Group in the UK market, both in Stores and Online. Our clients include high-street retailers such as department stores, beauty chains as well as online pure players and specialty stores. We also have 4 boutiques and 3 direct e-commerce websites. Our mix of sales is 55% online and 45% in brick & mortar. ABOUT SHISEIDO BRAND Recently voted as No5 most trusted brand in Health & Beauty worldwide, Shiseido has defined the concept of beauty and spread its knowledge and power across the world. Heralding an army of devoted followers, we feel that by inspiring empathy, beauty can become a positive force in the world, and guide the next generation boldly into the future. ABOUT CLE DE PEAU BEAUTE Clé de Peau Beauté, the premier luxury skincare and makeup brand from Shiseido Cosmetics, was founded in 1982 as the ultimate expression of elegance and science. Forever guided by exquisite aesthetics and intelligence, Clé de Peau Beauté has instilled its products with modernity, enchantment, and dynamism to emerge as an industry leader in delivering radiance so remarkable, it emanates from within. ABOUT DRUNK ELEPHANT We are committed to using only ingredients that either directly benefit the health of the skin or support the integrity of our formulations. We never take into account whether something is synthetic or natural, instead choosing ingredients based on biocompatibility. ABOUT NARS Created in 1994 in New York by visionary makeup artist François NARS, NARS Cosmetics is one of the leading and most respected brands in the world of makeup artistry. ABOUT DESIGNER FRAGRANCES Shiseido Group's fragrance brands are a collection of luxurious and exciting fragrance brands, which are amongst the leaders in the UK market. From the edgy Zadig&Voltaire to the sensual and effortless delicacy of Narciso Rodriguez; and the intriguing mix of natural and sophistication in Issey Miyake. In selected distribution, we also have the unique collection from the extraordinary perfumer, Serge Lutens and more to come to the market. ABOUT ULE At Ulé we are on a mission to promote botanical, conscious beauty, being the first skincare brand to grow its ingredients in our own indoor high-tech vertical farm. Our formulas are obtained through an avant-garde method of culture that guarantees the purity and power of the plants to give you more resilient skin. We have created a sustainable way of beauty for those who want to enjoy life to the fullest, in harmony with the environment. ABOUT GALLINEE At Gallinée we believe in working with your microbiome to help it to look after you. Our products contain a patented complex of prebiotics, probiotics and postbiotics to nourish and support the good bacteria that make your own personal ecosystem. Helping them to look after even the most sensitive skin. ORGANISATION Reports to: National Account Controller Contract type: 12 Month Fixed Term Contract, Maternity Cover MAIN RESPONSIBILITIES NATIONAL ACCOUNTS STRATEGY To develop annual business plans for the nominated National Account Groups with a view to improve the brand's performance. To work closely with Marketing to support with appropriate activity, events and exclusives where applicable. STOCK AND EVENTS To ensure smooth running of the stock replenishment processes and liaise with Operations team members accordingly. To manage the correct par levels for each store within allocated National Account Groups and negotiating for increases where necessary. To work with the retailer to ensure the optimum assortment is in place to maximise sales within an open-sell environment. Maintaining retailer specific assortment files and order forms. To successfully sell-in the Marketing Programmes to each of the allocated National Account Groups and maximise store support for these activities to ensure that targets are achieved. To work with the Digital Expert to ensure online targets are achieved. To brief the Digital Expert on retailer specific requirements to ensure the Digital expert delivers the right assets to the NAM. Assist with new launch forecasting for allocated National Account Groups. RETAIL AND WHOLESALE BUDGETS To achieve agreed retail and wholesale targets within the allocated National Account Groups. To monitor and forecast retail and wholesale performance for the allocated National Account Groups. Develop and implement activities tailored to each allocated National Account Group as needed and directed to maximise business potential. COMMUNICATIONS To provide effective communication and strong working relationships with each allocated National Account Group management team. To ensure effective communication and co-ordinated activity between brand management and field sales team. To encourage feedback from the Field Management relating in respect of the National Account Groups. Be fully responsive to any urgent retailer needs. OTHER To seek improvement in operating efficiencies within the allocated National Account Groups with particular reference to stock replenishment systems. To work with the Visual Merchandising team to ensure all retailer specific merchandising needs are met to deadline. To actively seek space and location improvements within the allocated National Account Groups and liaise with Senior Commercial Team to feed back any local opportunities. To report back immediately on any changes at local level that impede visibility and access to the counter. Ensure regular visits to key stores within allocated National Account Groups with field sales team or on own. To monitor and communicate competitor activity and performance within the allocated National Account Groups. To implement and complete projects as requested by the General Manager/Commercial Director. PROFILE, SKILLS AND EXPERIENCE REQUIRED . click apply for full job details
Ready to be the operational heartbeat of a buzzing creative studio? We're looking for a sharp, proactive Operations Manager to keep a fast paced, design driven business running at full tilt during a 12 month maternity cover. You'll be the go to problem solver, the calm in the chaos, and the person who makes sure everything behind the scenes works beautifully - from finance and HR to IT, facilities, and project support. If you love variety, thrive on organisation, and enjoy being at the centre of a creative ecosystem, you'll feel right at home. There's also the chance to support a potential office move in early 2027 - perfect for someone who enjoys logistics, planning, and making big things happen. What You'll Own • Keeping operational systems, processes, and compliance running smoothly • Overseeing IT providers and ensuring the studio's tech setup is seamless • Supporting finance: cash flow, reporting, bookkeeping oversight, VAT/Tax coordination • Provide secondary leadership oversight around onboarding & HR issues & HR systems • Helping shape bids, marketing activity, and website updates • Coordinating project invoicing, reporting, and PM tools • Preparing agendas and action lists for leadership meetings • Playing a key role in planning a future office relocation What You Bring • Experience in operations within a creative, consultancy, or SME environment • Strong grounding in finance admin, governance, and facilities • Confidence managing external IT providers • Working knowledge of Xero • A natural organiser with excellent communication skills • Calm, collaborative energy, even when things get busy • Experience supporting or managing an office move At Fourteen People, we are committed to offering equal opportunities to all candidates regardless of race, religion, gender, sexuality, disability, age or any other protected characteristics. We understand there is still much to be done as we partner with our clients to create and improve robust recruitment processes that will improve diversity equity and inclusion in the workplace. Fourteen People Ltd is acting as an Employment Agency in relation to this vacancy .
Feb 24, 2026
Full time
Ready to be the operational heartbeat of a buzzing creative studio? We're looking for a sharp, proactive Operations Manager to keep a fast paced, design driven business running at full tilt during a 12 month maternity cover. You'll be the go to problem solver, the calm in the chaos, and the person who makes sure everything behind the scenes works beautifully - from finance and HR to IT, facilities, and project support. If you love variety, thrive on organisation, and enjoy being at the centre of a creative ecosystem, you'll feel right at home. There's also the chance to support a potential office move in early 2027 - perfect for someone who enjoys logistics, planning, and making big things happen. What You'll Own • Keeping operational systems, processes, and compliance running smoothly • Overseeing IT providers and ensuring the studio's tech setup is seamless • Supporting finance: cash flow, reporting, bookkeeping oversight, VAT/Tax coordination • Provide secondary leadership oversight around onboarding & HR issues & HR systems • Helping shape bids, marketing activity, and website updates • Coordinating project invoicing, reporting, and PM tools • Preparing agendas and action lists for leadership meetings • Playing a key role in planning a future office relocation What You Bring • Experience in operations within a creative, consultancy, or SME environment • Strong grounding in finance admin, governance, and facilities • Confidence managing external IT providers • Working knowledge of Xero • A natural organiser with excellent communication skills • Calm, collaborative energy, even when things get busy • Experience supporting or managing an office move At Fourteen People, we are committed to offering equal opportunities to all candidates regardless of race, religion, gender, sexuality, disability, age or any other protected characteristics. We understand there is still much to be done as we partner with our clients to create and improve robust recruitment processes that will improve diversity equity and inclusion in the workplace. Fourteen People Ltd is acting as an Employment Agency in relation to this vacancy .
We are seeking an individual located in the United Kingdom. This is a remote work from home position, and individual is required to reside and be authorized to work in the United Kingdom. We are on the front line of recruitment, enabling organizations to hire smarter and onboard faster. At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage - our team members. Say hello to a rewarding career and come join a leading provider of mission critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. We are seeking a remote Sr. Director, Customer Success; Individual must be in United Kingdom. About First Advantage First Advantage (NASDAQ: FA) is a leading provider of global software and data in the HR technology industry. Enabled by proprietary technology and AI, First Advantage's platforms, data and APIs power comprehensive employment background screening, identity solutions, and verification services. Headquartered in Atlanta, GA, we have an internationally distributed workforce of about 10,000 employees spanning 17 countries. With a strong emphasis on innovation, automation and customer success, First Advantage empowers 80,000 organizations to modernize their hiring and onboarding processes on a global scale. What You'll Do The Sr. Director of Customer Success, responsible for the Finance Vertical leads a high performing organisation that drives value realisation, retention and expansion across banks, insurance, payments, capital markets and fintech customers. This executive owns the end to end post sales customer lifecycle-from onboarding through to renewal-ensuring operational excellence and measurable ROI aligned to finance specific priorities (e.g., risk & compliance, operational efficiency, customer experience and data security). You will build the vertical strategy for a portfolio of complex enterprise accounts, partnering cross functionally with Sales, Operations, Product, Customer Care and Marketing to deliver exceptional customer outcomes and sustainable revenue growth. Responsibilities Strategy & Leadership Define and execute the finance vertical CS strategy, segmented by sub vertical (banking, insurance, payments) and customer tier (strategic, enterprise, mid market). Build, scale and mentor a diverse team of Customer Success Managers and Directors. Establish a value framework with finance relevant KPIs, outcome maps and executive communications (QBRs). Own the renewal and net retention for your customer base (clear rules of engagement and forecast accountability). Customer Outcomes & Advocacy Ensure successful onboarding and time to value with robust project governance for complex, multi stakeholder programmes. Drive QBR cadence with key stakeholders; communicate value tied to business cases and regulatory imperatives. Drive adoption, maturity and expansion through structured success plans, territory maps and executive sponsorship programmes. Build customer advocacy (references, case studies, advisory boards) aligned to the finance ecosystem. Cross Functional Partnerships Partner with Product on voice of customer, roadmap validation, beta programmes and finance grade features (security, reporting, controls). Partner with Implementation teams for onboarding, reduce time to value and ensure high quality project delivery. Align with Sales teams on expansion strategies, whitespace analysis, commercial alignment and account plans. Collaborate with Support and Engineering on incident management, major incident communications and reliability narratives. Operational Excellence Design and operationalise a CS operating model: segmentation, coverage, health scoring, success planning, QBR templates, renewals forecast and escalation paths. Own CS budget, capacity planning, hiring plan and productivity benchmarks. What You May Need to be Successful Bachelor's degree or equivalent work experience. MBA highly desired. 3+ years of related experience in Account Management. 2+ years of organisational leadership experience. 5+ years of experience managing accounts valued at over $500k (significant company experience managing complex, high value accounts). Ability to manage and lead during times of change and organisational transformation. Understanding how to work growth businesses in a competitive environment. Excellent tactical execution skills. Strong sense of process and the ability to innovate on process tools and conventions. Ability to craft detailed, well written communications and proposals. Maintain a high emphasis on teamwork, collaboration and process innovation. Ability to influence others through strong verbal and written communication. Strategic mindset: self directed, organised, analytical and have excellent problem analysis/problem solving skills. Ability to build relationships, communicate effectively throughout an organisation, influence, negotiate and establish mutually agreeable expectations. Diligent, resourceful, versatile and able to multitask. Ability to travel at least 25%. Preferred Entrepreneurial style with proven ability to thrive in a dynamic, changing environment where a critical key to success is the ability to optimise and leverage limited resources. Why First Advantage is Your Next Big Career Move First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best in class user experiences, drive the development and deployment of scalable solutions and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Benefits Health & Wellbeing: Medical, Vision, Dental, Bike2Work Scheme, Employee Assistance Programme. Personal Financial Planning: Pension with employer contribution, Life Assurance and Financial and Legal Helpline. Personal & Family Leave: Holidays (PTO), Enhanced Maternity Leave, Sick Pay. Career Development: Mentoring Programme, SOAR Programme (Manager development) and Annual Performance Reviews. What Are You Waiting For? Apply Today! You have learned a little about us today - we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now! United States Equal Opportunity Employment First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees and clients and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, colour, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information or any other area protected by applicable law.
Feb 23, 2026
Full time
We are seeking an individual located in the United Kingdom. This is a remote work from home position, and individual is required to reside and be authorized to work in the United Kingdom. We are on the front line of recruitment, enabling organizations to hire smarter and onboard faster. At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage - our team members. Say hello to a rewarding career and come join a leading provider of mission critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. We are seeking a remote Sr. Director, Customer Success; Individual must be in United Kingdom. About First Advantage First Advantage (NASDAQ: FA) is a leading provider of global software and data in the HR technology industry. Enabled by proprietary technology and AI, First Advantage's platforms, data and APIs power comprehensive employment background screening, identity solutions, and verification services. Headquartered in Atlanta, GA, we have an internationally distributed workforce of about 10,000 employees spanning 17 countries. With a strong emphasis on innovation, automation and customer success, First Advantage empowers 80,000 organizations to modernize their hiring and onboarding processes on a global scale. What You'll Do The Sr. Director of Customer Success, responsible for the Finance Vertical leads a high performing organisation that drives value realisation, retention and expansion across banks, insurance, payments, capital markets and fintech customers. This executive owns the end to end post sales customer lifecycle-from onboarding through to renewal-ensuring operational excellence and measurable ROI aligned to finance specific priorities (e.g., risk & compliance, operational efficiency, customer experience and data security). You will build the vertical strategy for a portfolio of complex enterprise accounts, partnering cross functionally with Sales, Operations, Product, Customer Care and Marketing to deliver exceptional customer outcomes and sustainable revenue growth. Responsibilities Strategy & Leadership Define and execute the finance vertical CS strategy, segmented by sub vertical (banking, insurance, payments) and customer tier (strategic, enterprise, mid market). Build, scale and mentor a diverse team of Customer Success Managers and Directors. Establish a value framework with finance relevant KPIs, outcome maps and executive communications (QBRs). Own the renewal and net retention for your customer base (clear rules of engagement and forecast accountability). Customer Outcomes & Advocacy Ensure successful onboarding and time to value with robust project governance for complex, multi stakeholder programmes. Drive QBR cadence with key stakeholders; communicate value tied to business cases and regulatory imperatives. Drive adoption, maturity and expansion through structured success plans, territory maps and executive sponsorship programmes. Build customer advocacy (references, case studies, advisory boards) aligned to the finance ecosystem. Cross Functional Partnerships Partner with Product on voice of customer, roadmap validation, beta programmes and finance grade features (security, reporting, controls). Partner with Implementation teams for onboarding, reduce time to value and ensure high quality project delivery. Align with Sales teams on expansion strategies, whitespace analysis, commercial alignment and account plans. Collaborate with Support and Engineering on incident management, major incident communications and reliability narratives. Operational Excellence Design and operationalise a CS operating model: segmentation, coverage, health scoring, success planning, QBR templates, renewals forecast and escalation paths. Own CS budget, capacity planning, hiring plan and productivity benchmarks. What You May Need to be Successful Bachelor's degree or equivalent work experience. MBA highly desired. 3+ years of related experience in Account Management. 2+ years of organisational leadership experience. 5+ years of experience managing accounts valued at over $500k (significant company experience managing complex, high value accounts). Ability to manage and lead during times of change and organisational transformation. Understanding how to work growth businesses in a competitive environment. Excellent tactical execution skills. Strong sense of process and the ability to innovate on process tools and conventions. Ability to craft detailed, well written communications and proposals. Maintain a high emphasis on teamwork, collaboration and process innovation. Ability to influence others through strong verbal and written communication. Strategic mindset: self directed, organised, analytical and have excellent problem analysis/problem solving skills. Ability to build relationships, communicate effectively throughout an organisation, influence, negotiate and establish mutually agreeable expectations. Diligent, resourceful, versatile and able to multitask. Ability to travel at least 25%. Preferred Entrepreneurial style with proven ability to thrive in a dynamic, changing environment where a critical key to success is the ability to optimise and leverage limited resources. Why First Advantage is Your Next Big Career Move First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best in class user experiences, drive the development and deployment of scalable solutions and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Benefits Health & Wellbeing: Medical, Vision, Dental, Bike2Work Scheme, Employee Assistance Programme. Personal Financial Planning: Pension with employer contribution, Life Assurance and Financial and Legal Helpline. Personal & Family Leave: Holidays (PTO), Enhanced Maternity Leave, Sick Pay. Career Development: Mentoring Programme, SOAR Programme (Manager development) and Annual Performance Reviews. What Are You Waiting For? Apply Today! You have learned a little about us today - we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now! United States Equal Opportunity Employment First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees and clients and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, colour, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information or any other area protected by applicable law.
Marketing Lead (Maternity Cover) Northampton based, Fixed Term Contract Interaction Recruitment is proud to be partnering with a global leader to recruit an experienced and inspiring Marketing Lead for a maternity cover position within their UK division. This is a rare opportunity to join a world-renowned business. With operations across the globe and a portfolio of internationally recognised brands, our client is known for creativity, innovation, and excellence. If you are passionate about, consumer insight, and commercially driven marketing strategy, this could be your next exciting move. Reporting to the Marketing Manager and forming part of the UK Management Team, you will lead the UK marketing strategy, aligning it closely with commercial objectives to drive profitable growth. This is a highly strategic and hands-on role requiring strong leadership, market intelligence expertise, and the ability to translate trends into compelling concepts and customer solutions. Marketing Strategy & Leadership Lead and inspire the UK Marketing Team in delivering strategic objectives Define and execute marketing strategy aligned with commercial goals Drive the commercialisation of new innovations and product launches Ensure brand positioning and marketing activity are consistent and impactful Share trend insights and opportunities with global stakeholders Market Insights & Analysis Develop deep understanding of UK market dynamics and customer brand strategies Analyse launches, trends, competitor activity, and market performance data Act as regional category expert, identifying gaps and growth opportunities Translate consumer trends and brand insights into actionable strategies Innovation & Collaboration Identify unmet consumer needs and emerging trends Provide local market input into innovation pipelines Partner with R&D and Innovation teams on customer presentations Support the development of winning fragrance concepts Client Interaction Collaborate with commercial and technical teams to unlock growth opportunities Build strong cross-functional relationships across Perfumery, Evaluation, R&D and Sales Deliver inspiring presentations to internal and external stakeholders Support key customer initiatives and core listings About You We are looking for a commercially minded, creative marketing professional who thrives in a fast-paced, innovation-led environment. You will have: A degree in Marketing or a related discipline Strong knowledge of the UK market Proven experience in marketing strategy and team leadership Excellent presentation writing and delivery skills The ability to balance creativity with commercial focus A passion for consumer trends You ll be inspiring, strategic, analytical, and confident working cross-functionally with both internal teams and external customers. What s on Offer Opportunity to work with a globally respected business Exposure to innovation at the forefront of the industry Collaborative, diverse and inclusive working environment Competitive salary (discussed with shortlisted candidates based on experience) If your experience aligns with the above and you re ready to bring creativity and commercial insight together in a truly unique industry, apply today with Interaction Recruitment . INDKTT
Feb 23, 2026
Contractor
Marketing Lead (Maternity Cover) Northampton based, Fixed Term Contract Interaction Recruitment is proud to be partnering with a global leader to recruit an experienced and inspiring Marketing Lead for a maternity cover position within their UK division. This is a rare opportunity to join a world-renowned business. With operations across the globe and a portfolio of internationally recognised brands, our client is known for creativity, innovation, and excellence. If you are passionate about, consumer insight, and commercially driven marketing strategy, this could be your next exciting move. Reporting to the Marketing Manager and forming part of the UK Management Team, you will lead the UK marketing strategy, aligning it closely with commercial objectives to drive profitable growth. This is a highly strategic and hands-on role requiring strong leadership, market intelligence expertise, and the ability to translate trends into compelling concepts and customer solutions. Marketing Strategy & Leadership Lead and inspire the UK Marketing Team in delivering strategic objectives Define and execute marketing strategy aligned with commercial goals Drive the commercialisation of new innovations and product launches Ensure brand positioning and marketing activity are consistent and impactful Share trend insights and opportunities with global stakeholders Market Insights & Analysis Develop deep understanding of UK market dynamics and customer brand strategies Analyse launches, trends, competitor activity, and market performance data Act as regional category expert, identifying gaps and growth opportunities Translate consumer trends and brand insights into actionable strategies Innovation & Collaboration Identify unmet consumer needs and emerging trends Provide local market input into innovation pipelines Partner with R&D and Innovation teams on customer presentations Support the development of winning fragrance concepts Client Interaction Collaborate with commercial and technical teams to unlock growth opportunities Build strong cross-functional relationships across Perfumery, Evaluation, R&D and Sales Deliver inspiring presentations to internal and external stakeholders Support key customer initiatives and core listings About You We are looking for a commercially minded, creative marketing professional who thrives in a fast-paced, innovation-led environment. You will have: A degree in Marketing or a related discipline Strong knowledge of the UK market Proven experience in marketing strategy and team leadership Excellent presentation writing and delivery skills The ability to balance creativity with commercial focus A passion for consumer trends You ll be inspiring, strategic, analytical, and confident working cross-functionally with both internal teams and external customers. What s on Offer Opportunity to work with a globally respected business Exposure to innovation at the forefront of the industry Collaborative, diverse and inclusive working environment Competitive salary (discussed with shortlisted candidates based on experience) If your experience aligns with the above and you re ready to bring creativity and commercial insight together in a truly unique industry, apply today with Interaction Recruitment . INDKTT
Communications Manager - Strategic Partnerships Contract type: Fixed Term (six months) - 35 hours per week Location: London, UK. UK hybrid working - a minimum of 40% of working time is spent face to face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person. Salary: £44,168 - £46,493 with excellent benefits Change starts with water. Change starts with you. Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that - for everyone, everywhere. Join us, and your energy will help unlock people's potential and create a fairer future. About WaterAid We're a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen. About the team The Brand and Strategic Communications team is a strategic, collaborative and creative function focussed on driving WaterAid's advocacy, engagement and fundraising objectives. We lead the development of brand and communications strategies to inspire audiences and support organisational goals, working closely with colleagues across the Communications and Fundraising directorate and with external partners. About the role As our Communications Manager, you will manage the delivery of communications strategies for corporate partnerships working closely with WaterAid's Communications and Fundraising directorate and key partners to drive sustainable change. In this role, you will: Manage the delivery of WaterAid's corporate partnership marketing communications strategy to maximise influence and income raising potential from the private sector. Lead a cross functional delivery group and collaborate across WaterAid's Communications and Fundraising directorate to deliver integrated corporate advocacy and partner communications activities, primarily targeting a private sector audience. Act as the primary communications contact for partnership managers, advising on communications opportunities, strategic messaging, content and tactics that deliver value for WaterAid and partners. Champion in sight led and on brand messaging and creative which resonates with target audiences. Advise on best use of project budget to meet objectives. Monitor and evaluate the impact of communications activity, fostering a proactive and positive approach to learning and improvement within delivery teams. Champion WaterAid's commitment to equity, inclusion and safeguarding. To be successful, you will need: Demonstrable experience in developing, leading and executing high impact communications strategies for corporate partnerships, ideally for a non profit organisation. Expertise in business to business or corporate advocacy communications, and an understanding of trends in corporate sustainability and social responsibility. Experience working in, or in partnership with, the private sector, advising on communications approaches to engage a range of audiences and delivering communications plans with shared objectives. Highly collaborative and able to build strong relationships with internal and external stakeholders. Excellent time management skills, able to drive projects forward while navigating competing priorities. Ability to generate and develop creative and innovative ideas, with a good eye for brand, design, film and photography. Although not essential, we'd prefer you to have: Experience of international development issues and/or working in the voluntary sector in a communications role. An understanding of the ethical issues surrounding communications for international development. Closing date: Applications close 12:00 PM UK time on Friday 6th March. Interviews may be scheduled on a rolling basis, and the role may close earlier if a suitable candidate is found. How to apply: Click Apply to complete the pre screening questions and upload your CV only. Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well. Pre employment screening To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre employment checks will be carried out according to local law and WaterAid's Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check. UK Benefits: 36days' holiday (including 8 Bank Holidays) Option to buy an extra 5days' annual leave Employer pension contribution up to 10% Flexible and hybrid working arrangements Season ticket loan Free annual eye tests 'Give as you Earn' charitable giving scheme Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity) Sabbaticals One paid volunteer day each year As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well deserved break. These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro rated, depending on your circumstances. Our Global Commitment: Our people promise We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values. Equal Opportunities We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation. Safeguarding We are committed to protecting everyone we come into contact with. We have a zero tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks). Together, we'll change the world through water. Join us and be part of the change!
Feb 22, 2026
Full time
Communications Manager - Strategic Partnerships Contract type: Fixed Term (six months) - 35 hours per week Location: London, UK. UK hybrid working - a minimum of 40% of working time is spent face to face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person. Salary: £44,168 - £46,493 with excellent benefits Change starts with water. Change starts with you. Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that - for everyone, everywhere. Join us, and your energy will help unlock people's potential and create a fairer future. About WaterAid We're a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen. About the team The Brand and Strategic Communications team is a strategic, collaborative and creative function focussed on driving WaterAid's advocacy, engagement and fundraising objectives. We lead the development of brand and communications strategies to inspire audiences and support organisational goals, working closely with colleagues across the Communications and Fundraising directorate and with external partners. About the role As our Communications Manager, you will manage the delivery of communications strategies for corporate partnerships working closely with WaterAid's Communications and Fundraising directorate and key partners to drive sustainable change. In this role, you will: Manage the delivery of WaterAid's corporate partnership marketing communications strategy to maximise influence and income raising potential from the private sector. Lead a cross functional delivery group and collaborate across WaterAid's Communications and Fundraising directorate to deliver integrated corporate advocacy and partner communications activities, primarily targeting a private sector audience. Act as the primary communications contact for partnership managers, advising on communications opportunities, strategic messaging, content and tactics that deliver value for WaterAid and partners. Champion in sight led and on brand messaging and creative which resonates with target audiences. Advise on best use of project budget to meet objectives. Monitor and evaluate the impact of communications activity, fostering a proactive and positive approach to learning and improvement within delivery teams. Champion WaterAid's commitment to equity, inclusion and safeguarding. To be successful, you will need: Demonstrable experience in developing, leading and executing high impact communications strategies for corporate partnerships, ideally for a non profit organisation. Expertise in business to business or corporate advocacy communications, and an understanding of trends in corporate sustainability and social responsibility. Experience working in, or in partnership with, the private sector, advising on communications approaches to engage a range of audiences and delivering communications plans with shared objectives. Highly collaborative and able to build strong relationships with internal and external stakeholders. Excellent time management skills, able to drive projects forward while navigating competing priorities. Ability to generate and develop creative and innovative ideas, with a good eye for brand, design, film and photography. Although not essential, we'd prefer you to have: Experience of international development issues and/or working in the voluntary sector in a communications role. An understanding of the ethical issues surrounding communications for international development. Closing date: Applications close 12:00 PM UK time on Friday 6th March. Interviews may be scheduled on a rolling basis, and the role may close earlier if a suitable candidate is found. How to apply: Click Apply to complete the pre screening questions and upload your CV only. Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well. Pre employment screening To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre employment checks will be carried out according to local law and WaterAid's Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check. UK Benefits: 36days' holiday (including 8 Bank Holidays) Option to buy an extra 5days' annual leave Employer pension contribution up to 10% Flexible and hybrid working arrangements Season ticket loan Free annual eye tests 'Give as you Earn' charitable giving scheme Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity) Sabbaticals One paid volunteer day each year As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well deserved break. These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro rated, depending on your circumstances. Our Global Commitment: Our people promise We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values. Equal Opportunities We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation. Safeguarding We are committed to protecting everyone we come into contact with. We have a zero tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks). Together, we'll change the world through water. Join us and be part of the change!
Store Manager Reporting To: Retail Area Manager Location: Guildford Contract Type: Permanent Hours per week: 40 Who are Bird & Blend Tea Co.? Bird & Blend Tea Co. is an eco-conscious, people-focused, award winning & B Corp certified Tea Mixology company on a mission to spread happiness & reimagine tea! Bird & Blend was set up & is run by Krisi & Mike, who met whilst studying Politics (of all things!) at university. Building Bird & Blend from scratch while staying true to their ethos & values has been Krisi & Mike's passion for over 10 years. From the early days of packing tea in their bedroom & attending markets, to now, with an awesome team, multiple retail stores & a thriving international online store, Bird & Blend is leading the way in tea innovation in the UK. Bird & Blend has grown out of a core belief in doing business in a better way. This is ultimately our why - it's why we are in business & what we believe in. Of course, we want to welcome as many people as possible into our Magical World of Tea but fundamentally it's what we care about other than great tea that makes us magical. You can read heaps more information about us and our mission here: About this Role As a Store Manager, you're the key to engaging with customers, listening to their needs, and guiding them to the right products. With your passionate and focused leadership, you'll inspire and develop your team to create memorable and inclusive customer experiences, driving the store's overall success. You'll handle budgeting, plan marketing strategies, and build the store's customer base. You'll also coordinate the daily activities of your team, build relationships with internal and external stakeholders, and inspire a high performing team in a dynamic and friendly environment. We're looking for a dedicated professional who brings passion and excellence to everything they do. This is a full time role (40 hr per week), which includes weekends and some evenings, operating an on site working pattern. What are the responsibilities? Customer Experience: Ensure every visitor has an exceptional Bird & Blend Tea experience and foster a customer focused culture with memorable interactions. Customer Focus: Become an expert on Bird & Blend products and values and handle escalated customer queries promptly. Sales: Drive your team to meet sales targets and KPIs and implement sales strategies with the Assistant Manager to boost not only sales but the customer experience. Motivate and Inspire: Lead, motivate and support your team to achieve individual and collective goals. Coaching: Provide feedback and coaching to enhance individual and store performance. Recruiting and Training: Recruit, induct, train, and develop a high performing team that fosters a positive store environment. Daily Operations: Oversee daily store operations, including opening and closing procedures. Staff Rotas: Organise and oversee team schedules to ensure there is enough cover on the shop floor at all times. Merchandising Standards: Maintain high visual merchandising standards, ensuring the store always looks exciting, inviting, and accessible. Sustainability: Use your passion for the environment to support B&B in reaching impact goals set out in the sustainability and impact strategy and lead your team to do the same. (We're a B Corp!) Stock Management: Manage stock efficiently to optimise stock levels, minimise discrepancies, and ensure products are readily available. Stock Takes: Arrange, plan and execute stock takes. Events: Lead and host store and local events, including evening events, to make them enjoyable and memorable for our customers. Sampling: Motivating and leading the team to get out there to spread the word about our delicious teas, whether greeting customers with a sample, outside of the store, or at external events. Build Connections: Foster relationships within the local community to increase footfall and successful store events and activities. About you People Management Experience: At least 2 years previous experience in a management role or similar within a customer service environment. Brand Ambassador: Proudly represent our brand and culture, embodying our values and inspiring your team to do the same. Sales Skills: Proven track record of effective selling skills and the ability to drive commercial outcomes. Team Leadership: Exceptional at leading, motivating and supporting a team, fostering an inclusive and positive work environment. Communication and Problem Solving: Excellent communication, problem solving, and visual merchandising skills. Product Enthusiasm: A genuine passion for our product and the confidence to share your enthusiasm with customers and the team. Customer Service Skills: Excellent customer service skills with the ability to build rapport and connect with customers confidently. Employment Relations: Experience in managing employee relations cases effectively. Professionalism: Foster a professional, fair, and kind relationship with customers and your team. Empathy: Demonstrated ability to use empathy to manage interpersonal relationships effectively. Open Mindset: A curious and open minded approach, with the ability to understand others, listen without judgement, and embrace diverse perspectives. Flexible Availability: Flexibility in availability is essential. Shifts may vary weekly, requiring adaptability to cover different days and times. A commitment to excellence: Going above and beyond to ensure customer satisfaction is second nature to you. Approaching people: Confident and comfortable to approach people with a sample inside and outside of the store. Are there any perks? Of course there are, for all the hard work you will get: We are proud to be a Sunday Times Best Places To Work 2024 employer. Friendly and supportive team culture: Enjoy working alongside a team of like minded individuals who value collaboration, camaraderie, and fun in the workplace. Membership of company pension scheme (if applicable): Secure your financial future with enrollment in a company sponsored pension scheme, ensuring peace of mind and financial stability in retirement. Holiday accrual that grows with loyalty: Enjoy 25 days holiday (plus bank holidays) as a token of appreciation for your dedication and loyalty to the organisation, providing you with ample opportunities for rest and relaxation. This entitlement increases with service. Your birthday off! Life Insurance & Income Protection: providing financial security and peace of mind for you and your families. Health Cash Plan: after one year service we will enrol you into our Health Cash Plan which will allow you to claim back money for dental, optical, prescription charges etc. Specific information on this scheme will be shared with you all. Life Happens Leave: Sometimes life can throw unexpected challenges our way, we offer paid leave specifically dedicated to these situations to provide employees with the time and space needed. Complimentary drinks and snacks: Stay refreshed and energised throughout the day with a variety of free drinks and snacks provided in the office. Monthly tea allowance and generous staff discount: Indulge in your favourite teas while benefiting from a discount on company products, fostering a culture of enjoyment and appreciation. Employee Assistance Programme: Access confidential and professional mental health support services to prioritise your well being and address any personal or work related challenges. Bike to Work and Electric Vehicle Schemes: Take advantage of a sustainable transportation option, contribute to environmental conservation, and benefit from tax efficient savings. Paid volunteer days: Make a positive impact in our community by participating in volunteer activities during dedicated paid volunteer days, fostering a culture of corporate social responsibility and giving back. Dog friendly office: Bring your furry friend to work and enjoy a pet friendly environment that promotes work life balance and companionship. We also have enhanced family friendly policies, offer flexible working and are always open to discussing your individual circumstances! We are committed to equality of opportunity for all, applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. If you require any reasonable adjustments to support you throughout the application or interview process please let us know.
Feb 22, 2026
Full time
Store Manager Reporting To: Retail Area Manager Location: Guildford Contract Type: Permanent Hours per week: 40 Who are Bird & Blend Tea Co.? Bird & Blend Tea Co. is an eco-conscious, people-focused, award winning & B Corp certified Tea Mixology company on a mission to spread happiness & reimagine tea! Bird & Blend was set up & is run by Krisi & Mike, who met whilst studying Politics (of all things!) at university. Building Bird & Blend from scratch while staying true to their ethos & values has been Krisi & Mike's passion for over 10 years. From the early days of packing tea in their bedroom & attending markets, to now, with an awesome team, multiple retail stores & a thriving international online store, Bird & Blend is leading the way in tea innovation in the UK. Bird & Blend has grown out of a core belief in doing business in a better way. This is ultimately our why - it's why we are in business & what we believe in. Of course, we want to welcome as many people as possible into our Magical World of Tea but fundamentally it's what we care about other than great tea that makes us magical. You can read heaps more information about us and our mission here: About this Role As a Store Manager, you're the key to engaging with customers, listening to their needs, and guiding them to the right products. With your passionate and focused leadership, you'll inspire and develop your team to create memorable and inclusive customer experiences, driving the store's overall success. You'll handle budgeting, plan marketing strategies, and build the store's customer base. You'll also coordinate the daily activities of your team, build relationships with internal and external stakeholders, and inspire a high performing team in a dynamic and friendly environment. We're looking for a dedicated professional who brings passion and excellence to everything they do. This is a full time role (40 hr per week), which includes weekends and some evenings, operating an on site working pattern. What are the responsibilities? Customer Experience: Ensure every visitor has an exceptional Bird & Blend Tea experience and foster a customer focused culture with memorable interactions. Customer Focus: Become an expert on Bird & Blend products and values and handle escalated customer queries promptly. Sales: Drive your team to meet sales targets and KPIs and implement sales strategies with the Assistant Manager to boost not only sales but the customer experience. Motivate and Inspire: Lead, motivate and support your team to achieve individual and collective goals. Coaching: Provide feedback and coaching to enhance individual and store performance. Recruiting and Training: Recruit, induct, train, and develop a high performing team that fosters a positive store environment. Daily Operations: Oversee daily store operations, including opening and closing procedures. Staff Rotas: Organise and oversee team schedules to ensure there is enough cover on the shop floor at all times. Merchandising Standards: Maintain high visual merchandising standards, ensuring the store always looks exciting, inviting, and accessible. Sustainability: Use your passion for the environment to support B&B in reaching impact goals set out in the sustainability and impact strategy and lead your team to do the same. (We're a B Corp!) Stock Management: Manage stock efficiently to optimise stock levels, minimise discrepancies, and ensure products are readily available. Stock Takes: Arrange, plan and execute stock takes. Events: Lead and host store and local events, including evening events, to make them enjoyable and memorable for our customers. Sampling: Motivating and leading the team to get out there to spread the word about our delicious teas, whether greeting customers with a sample, outside of the store, or at external events. Build Connections: Foster relationships within the local community to increase footfall and successful store events and activities. About you People Management Experience: At least 2 years previous experience in a management role or similar within a customer service environment. Brand Ambassador: Proudly represent our brand and culture, embodying our values and inspiring your team to do the same. Sales Skills: Proven track record of effective selling skills and the ability to drive commercial outcomes. Team Leadership: Exceptional at leading, motivating and supporting a team, fostering an inclusive and positive work environment. Communication and Problem Solving: Excellent communication, problem solving, and visual merchandising skills. Product Enthusiasm: A genuine passion for our product and the confidence to share your enthusiasm with customers and the team. Customer Service Skills: Excellent customer service skills with the ability to build rapport and connect with customers confidently. Employment Relations: Experience in managing employee relations cases effectively. Professionalism: Foster a professional, fair, and kind relationship with customers and your team. Empathy: Demonstrated ability to use empathy to manage interpersonal relationships effectively. Open Mindset: A curious and open minded approach, with the ability to understand others, listen without judgement, and embrace diverse perspectives. Flexible Availability: Flexibility in availability is essential. Shifts may vary weekly, requiring adaptability to cover different days and times. A commitment to excellence: Going above and beyond to ensure customer satisfaction is second nature to you. Approaching people: Confident and comfortable to approach people with a sample inside and outside of the store. Are there any perks? Of course there are, for all the hard work you will get: We are proud to be a Sunday Times Best Places To Work 2024 employer. Friendly and supportive team culture: Enjoy working alongside a team of like minded individuals who value collaboration, camaraderie, and fun in the workplace. Membership of company pension scheme (if applicable): Secure your financial future with enrollment in a company sponsored pension scheme, ensuring peace of mind and financial stability in retirement. Holiday accrual that grows with loyalty: Enjoy 25 days holiday (plus bank holidays) as a token of appreciation for your dedication and loyalty to the organisation, providing you with ample opportunities for rest and relaxation. This entitlement increases with service. Your birthday off! Life Insurance & Income Protection: providing financial security and peace of mind for you and your families. Health Cash Plan: after one year service we will enrol you into our Health Cash Plan which will allow you to claim back money for dental, optical, prescription charges etc. Specific information on this scheme will be shared with you all. Life Happens Leave: Sometimes life can throw unexpected challenges our way, we offer paid leave specifically dedicated to these situations to provide employees with the time and space needed. Complimentary drinks and snacks: Stay refreshed and energised throughout the day with a variety of free drinks and snacks provided in the office. Monthly tea allowance and generous staff discount: Indulge in your favourite teas while benefiting from a discount on company products, fostering a culture of enjoyment and appreciation. Employee Assistance Programme: Access confidential and professional mental health support services to prioritise your well being and address any personal or work related challenges. Bike to Work and Electric Vehicle Schemes: Take advantage of a sustainable transportation option, contribute to environmental conservation, and benefit from tax efficient savings. Paid volunteer days: Make a positive impact in our community by participating in volunteer activities during dedicated paid volunteer days, fostering a culture of corporate social responsibility and giving back. Dog friendly office: Bring your furry friend to work and enjoy a pet friendly environment that promotes work life balance and companionship. We also have enhanced family friendly policies, offer flexible working and are always open to discussing your individual circumstances! We are committed to equality of opportunity for all, applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. If you require any reasonable adjustments to support you throughout the application or interview process please let us know.
Business Unit Customer Science: We help brands to get a deeper understanding of their customers and uncover opportunities for more personalised experiences. Team Client Strategy Reporting to Client Strategy Director Location London/Hybrid - 2 days in office minimum ABOUT GAIN is a creative-led, insight-driven company that blends data, tech and creativity. We believe the best ideas emerge where intelligence and creativity unite, where insight sparks imagination, and where innovation turns possibility into progress. We are explorers of new frontiers, shaping bold strategies that move people, brands, and businesses forward. Individually and together, our specialist teams provide the vision, data, and confidence brands and organisations need to make braver, more impactful decisions. Today as GAIN, we work as a united force, using data to fuel creativity, and technology to unlock new possibilities. As imagineers we don't just embrace innovation - we engineer it, transforming information into action, and ideas into breakthroughs. This is where rebel thinking, smart technology, and data-driven creativity shape the future. Through our five specialist teams: Creative Studio, Conversion, Customer Science, Experience and Performance. Individually, and together, we work to fuel your growth, and deliver measurable impact. THE ROLE Working within Client teams to ensure our clients receive the right level of strategic, analytical and operational support. From delivering mailing results to creating trading updates you will be responsible for ensuring clients have visibility of their performance through a customer lens in a timely and accurate manner. Success in the role therefore requires the client to be feeling the added value from Gain (specifically delivering on the agreed deliverables) whilst Gain benefits from achieving the client goals whilst effectively managing profitability. The role supports Client Strategy Directors and Client Strategists on all aspects of commercial and client objectives. RESPONSIBILITIES Create and update circulation plans (DM and Email) including selection and testing recommendations based on both historical analysis and current customer behaviour Deliver mailing and email results analysis to understand the impact of marketing activity including profit contribution and incrementally, incorporating any test learnings Develop a deep knowledge of GAIN Customer Insights reporting to understand how to evaluate client business performance from a customer perspective and translate that into clear summaries that identify trends, opportunities and challenges Deliver customer performance and trading updates for clients, reviewing trends in customer behaviour to give clients real insight into what is driving their business performance Work with Client Strategy Directors and Client Strategists to develop the monthly agenda, meeting plan, and monthly presentation for clients. This will include the review of customer centric reporting to determine which should be the key areas of focus to present, review and provide recommendations for To present specific elements within client meetings with the support of Client Strategy Directors Work with Client Strategy Directors and Client Strategists to brief internal analytics for clients, and interpret reports and analysis with a clear and easy to understand approach Ensure recommendations on next steps and 'so what' are clearly communicated, aligned with the client business and translated into simple, actionable steps To use forecasting models to predict future sales based on different levels of marketing investment and varying performance scenarios Through liaison with the customer lens team, ensure all key tasks are scheduled and communicate and elevate potential issues to your manager/Client Directors/Client Act as 1st point of contact for client queries ensuring schedules are shared to avoid any confusion Brief ad-hoc requests as needed and feedback results to the client QUALIFICATIONS Either 1-2 years experience either within agency or client-side working in D2C retail marketing or CRM would be beneficial Maths/science qualifications needed, ideally to degree level Demonstrates ownership Honest and trustworthy Respectful and inclusive Determined and ambitious Curious and wants to learn Will challenge and ask difficult questions Takes pride in their work Approachable and friendly HOW YOU'LL WORK Constant curiosity: You can think critically and understand the data, knowing where you need to take action. You're analytical with the ability to investigate and resolve Pushing boundaries: You'll make the most efficient use of technology, suggesting process improvements The power of our imagination: You're a problem solver who goes the extra mile. You'll know the best approach to take with clients to get results. Making it happen: You're proactive and you know you can make a difference. You use your sound judgement when making decisions and you take responsibility for your decisions and actions. Putting people first: You'll build effective relationships with people, internally and externally, understanding both business and client needs. BENEFITS Private Medical Insurance BUPA Life Assurance Income protection Employee Assistance Programme Cycle to Work salary sacrifice scheme Tech & Wearables salary sacrifice scheme Octopus EV Scheme Discounts and deals on a range of items from hotels, holidays and hormone testing to cinema, gyms and will writing GAIN is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity
Feb 21, 2026
Full time
Business Unit Customer Science: We help brands to get a deeper understanding of their customers and uncover opportunities for more personalised experiences. Team Client Strategy Reporting to Client Strategy Director Location London/Hybrid - 2 days in office minimum ABOUT GAIN is a creative-led, insight-driven company that blends data, tech and creativity. We believe the best ideas emerge where intelligence and creativity unite, where insight sparks imagination, and where innovation turns possibility into progress. We are explorers of new frontiers, shaping bold strategies that move people, brands, and businesses forward. Individually and together, our specialist teams provide the vision, data, and confidence brands and organisations need to make braver, more impactful decisions. Today as GAIN, we work as a united force, using data to fuel creativity, and technology to unlock new possibilities. As imagineers we don't just embrace innovation - we engineer it, transforming information into action, and ideas into breakthroughs. This is where rebel thinking, smart technology, and data-driven creativity shape the future. Through our five specialist teams: Creative Studio, Conversion, Customer Science, Experience and Performance. Individually, and together, we work to fuel your growth, and deliver measurable impact. THE ROLE Working within Client teams to ensure our clients receive the right level of strategic, analytical and operational support. From delivering mailing results to creating trading updates you will be responsible for ensuring clients have visibility of their performance through a customer lens in a timely and accurate manner. Success in the role therefore requires the client to be feeling the added value from Gain (specifically delivering on the agreed deliverables) whilst Gain benefits from achieving the client goals whilst effectively managing profitability. The role supports Client Strategy Directors and Client Strategists on all aspects of commercial and client objectives. RESPONSIBILITIES Create and update circulation plans (DM and Email) including selection and testing recommendations based on both historical analysis and current customer behaviour Deliver mailing and email results analysis to understand the impact of marketing activity including profit contribution and incrementally, incorporating any test learnings Develop a deep knowledge of GAIN Customer Insights reporting to understand how to evaluate client business performance from a customer perspective and translate that into clear summaries that identify trends, opportunities and challenges Deliver customer performance and trading updates for clients, reviewing trends in customer behaviour to give clients real insight into what is driving their business performance Work with Client Strategy Directors and Client Strategists to develop the monthly agenda, meeting plan, and monthly presentation for clients. This will include the review of customer centric reporting to determine which should be the key areas of focus to present, review and provide recommendations for To present specific elements within client meetings with the support of Client Strategy Directors Work with Client Strategy Directors and Client Strategists to brief internal analytics for clients, and interpret reports and analysis with a clear and easy to understand approach Ensure recommendations on next steps and 'so what' are clearly communicated, aligned with the client business and translated into simple, actionable steps To use forecasting models to predict future sales based on different levels of marketing investment and varying performance scenarios Through liaison with the customer lens team, ensure all key tasks are scheduled and communicate and elevate potential issues to your manager/Client Directors/Client Act as 1st point of contact for client queries ensuring schedules are shared to avoid any confusion Brief ad-hoc requests as needed and feedback results to the client QUALIFICATIONS Either 1-2 years experience either within agency or client-side working in D2C retail marketing or CRM would be beneficial Maths/science qualifications needed, ideally to degree level Demonstrates ownership Honest and trustworthy Respectful and inclusive Determined and ambitious Curious and wants to learn Will challenge and ask difficult questions Takes pride in their work Approachable and friendly HOW YOU'LL WORK Constant curiosity: You can think critically and understand the data, knowing where you need to take action. You're analytical with the ability to investigate and resolve Pushing boundaries: You'll make the most efficient use of technology, suggesting process improvements The power of our imagination: You're a problem solver who goes the extra mile. You'll know the best approach to take with clients to get results. Making it happen: You're proactive and you know you can make a difference. You use your sound judgement when making decisions and you take responsibility for your decisions and actions. Putting people first: You'll build effective relationships with people, internally and externally, understanding both business and client needs. BENEFITS Private Medical Insurance BUPA Life Assurance Income protection Employee Assistance Programme Cycle to Work salary sacrifice scheme Tech & Wearables salary sacrifice scheme Octopus EV Scheme Discounts and deals on a range of items from hotels, holidays and hormone testing to cinema, gyms and will writing GAIN is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity
Division THG Beauty Location UK, London Job Type Full-time About THG We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we're powered by a team of over 2500 people who work together, lead by example, and think BIG. With us, you'll go further, faster. What are you waiting for? Life at THG Beauty We know that beauty isn't one-size-fits-all. Our portfolio of leading retailers and iconic beauty brands caters to everyone, everywhere, empowering customers all over the world to look and feel fantastic. By combining our portfolio of owned brands with a marketplace for over 1,300 third-party beauty brands through online retail sites LOOKFANTASTIC, Cult Beauty, and Dermstore, THG Beauty's ambition is to be the global digital partner of choice across the beauty industry, supporting the channel shift to online. THG Beauty's breadth of relationships is unique to the beauty market; it engages with brands as a retailer, a brand owner, and a product developer and manufacturer, making it the industry's digital strategic leader. Who is Cult Beauty? Well, we're a beauty-obsessed team who share a common goal - to become the most trusted beauty retailer in the world! We're all about intelligent beauty, from the way we pick our ever-lusted-after brands to how we talk to our exceptionally savvy customers. Our Cult Community values transparency and so do we. That's why we only sell the products that truly blow us away and publish every review on our site. To achieve this goal, we want to collaborate with individuals who have the same vision. As part of the Cult Beauty team, you'll be encouraged to share ideas and empowered to aim for the skies. We're a team so if we fail, we fail together and try again. We're not just here to sell the most unbelievably amazing beauty products in the world, we also want to challenge the definition of what 'beauty' is and use our platform to challenge the status quo - both in our industry and society. Why be a Senior Retail Media Manager at THG Beauty? The Senior Retail Media Manager is responsible for driving the success of specific categories as well as key brand partnerships through Cult Beauty's onsite retail media offering. This role owns onsite media strategy for three product categories as well as some priority brands with these categories, ensuring media investment supports commercial goals, category growth, achieves brand partner goals and supports long-term partnerships. Working cross functionally alongside category buyers, merchandisers, core marketing, data and finance teams, this role shapes how top brands use owned and offsite media to optimise their strategy and performance on Cult Beauty. As Senior Retail Media Manager, you'll: Key Brand Strategy & Partnerships Own retail media strategy for Skin, Body and Fragrance Categories Own onsite retail media strategy for a portfolio of priority brands Lead media planning conversations as part of joint business planning (JBP) Translate brand objectives into scalable media approaches Act as a senior, trusted partner to brand and agency stakeholders Define how media supports discovery, consideration, and conversion Guide the use of sponsored products, sponsored brands, and onsite display Guide the use of Paid Social Media to bolster campaign performance Set strategic direction for budgets, formats, and category priorities Ensure media plans align with launches, seasonal peaks, wider CB campaigns and trading moments Commercial & Category Alignment Responsible for achieving the Retail Media targets attributed to your Categories Use onsite media to support hero brands, innovation, and range expansion Balance brand investment with retail revenue and category performance Performance, Insight & Storytelling Own performance narratives for key brands, supported by clear insights Review results and optimisation direction without managing daily changes Use shopper and sales data to inform strategic recommendations Demonstrate the value of onsite media through outcomes and case studies Ways of Working & Influence Management of team of Category Managers and Execs Set best-practice frameworks for key brand engagement and planning Guide and review campaigns delivered by channel activation teams What skills and experience do I need for this role? Required 6-10+ years' experience in retail media, eCommerce, or digital commerce strategy Strong experience working with key brand partners or strategic accounts Deep understanding of ecommerce and brand health metrics and application of onsite retail media formats. Strong understanding of digital advertising platforms (e.g. Criteo, Liveramp, META, TikTok, Pinkrest). Strong experience working to income/ sales targets and with budgets Commercial mindset with experience contributing to JBPs Strong storytelling and presentation skills for senior stakeholders Ability to manage multiple projects and stakeholders in a fast-paced environment. Strong Excel, PowerPoint, and media analytics skills. Success Metrics Growth and retention of category media investment Quality and impact of onsite media strategies Strength of brand partnerships and JBP outcomes Alignment between media, core marketing and buying teams Perceived value of onsite retail media among top advertiser What's in it for me? Access bespoke development programmes that have been designed and developed by our in-house L&D team. Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider. Enhanced Leave 25 days annual leave plus bank holidays. Don't want to work on your birthday? We don't either! Enjoy your day off on us! Enhanced maternity and paternity pay, depending on length of service. Up to 10 days compassionate leave. Buy back up to 3 days each year. Access face-to-face and virtual appointments with our in-house GP. Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa. Other Perks Save up to 12% on the cost of personal tech through our salary sacrifice scheme. Up to 50% staff discount on THG brands. Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation. Anniversary gifts when you hit 5 and 10 years of service. THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community. Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further. Apply for this job Required First Name Last Name Email Phone Resume/CV How did you hear about THG? Do you require sponsorship to work in the UK? Please disclose your salary expectations to ensure they align with our budgets
Feb 21, 2026
Full time
Division THG Beauty Location UK, London Job Type Full-time About THG We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we're powered by a team of over 2500 people who work together, lead by example, and think BIG. With us, you'll go further, faster. What are you waiting for? Life at THG Beauty We know that beauty isn't one-size-fits-all. Our portfolio of leading retailers and iconic beauty brands caters to everyone, everywhere, empowering customers all over the world to look and feel fantastic. By combining our portfolio of owned brands with a marketplace for over 1,300 third-party beauty brands through online retail sites LOOKFANTASTIC, Cult Beauty, and Dermstore, THG Beauty's ambition is to be the global digital partner of choice across the beauty industry, supporting the channel shift to online. THG Beauty's breadth of relationships is unique to the beauty market; it engages with brands as a retailer, a brand owner, and a product developer and manufacturer, making it the industry's digital strategic leader. Who is Cult Beauty? Well, we're a beauty-obsessed team who share a common goal - to become the most trusted beauty retailer in the world! We're all about intelligent beauty, from the way we pick our ever-lusted-after brands to how we talk to our exceptionally savvy customers. Our Cult Community values transparency and so do we. That's why we only sell the products that truly blow us away and publish every review on our site. To achieve this goal, we want to collaborate with individuals who have the same vision. As part of the Cult Beauty team, you'll be encouraged to share ideas and empowered to aim for the skies. We're a team so if we fail, we fail together and try again. We're not just here to sell the most unbelievably amazing beauty products in the world, we also want to challenge the definition of what 'beauty' is and use our platform to challenge the status quo - both in our industry and society. Why be a Senior Retail Media Manager at THG Beauty? The Senior Retail Media Manager is responsible for driving the success of specific categories as well as key brand partnerships through Cult Beauty's onsite retail media offering. This role owns onsite media strategy for three product categories as well as some priority brands with these categories, ensuring media investment supports commercial goals, category growth, achieves brand partner goals and supports long-term partnerships. Working cross functionally alongside category buyers, merchandisers, core marketing, data and finance teams, this role shapes how top brands use owned and offsite media to optimise their strategy and performance on Cult Beauty. As Senior Retail Media Manager, you'll: Key Brand Strategy & Partnerships Own retail media strategy for Skin, Body and Fragrance Categories Own onsite retail media strategy for a portfolio of priority brands Lead media planning conversations as part of joint business planning (JBP) Translate brand objectives into scalable media approaches Act as a senior, trusted partner to brand and agency stakeholders Define how media supports discovery, consideration, and conversion Guide the use of sponsored products, sponsored brands, and onsite display Guide the use of Paid Social Media to bolster campaign performance Set strategic direction for budgets, formats, and category priorities Ensure media plans align with launches, seasonal peaks, wider CB campaigns and trading moments Commercial & Category Alignment Responsible for achieving the Retail Media targets attributed to your Categories Use onsite media to support hero brands, innovation, and range expansion Balance brand investment with retail revenue and category performance Performance, Insight & Storytelling Own performance narratives for key brands, supported by clear insights Review results and optimisation direction without managing daily changes Use shopper and sales data to inform strategic recommendations Demonstrate the value of onsite media through outcomes and case studies Ways of Working & Influence Management of team of Category Managers and Execs Set best-practice frameworks for key brand engagement and planning Guide and review campaigns delivered by channel activation teams What skills and experience do I need for this role? Required 6-10+ years' experience in retail media, eCommerce, or digital commerce strategy Strong experience working with key brand partners or strategic accounts Deep understanding of ecommerce and brand health metrics and application of onsite retail media formats. Strong understanding of digital advertising platforms (e.g. Criteo, Liveramp, META, TikTok, Pinkrest). Strong experience working to income/ sales targets and with budgets Commercial mindset with experience contributing to JBPs Strong storytelling and presentation skills for senior stakeholders Ability to manage multiple projects and stakeholders in a fast-paced environment. Strong Excel, PowerPoint, and media analytics skills. Success Metrics Growth and retention of category media investment Quality and impact of onsite media strategies Strength of brand partnerships and JBP outcomes Alignment between media, core marketing and buying teams Perceived value of onsite retail media among top advertiser What's in it for me? Access bespoke development programmes that have been designed and developed by our in-house L&D team. Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider. Enhanced Leave 25 days annual leave plus bank holidays. Don't want to work on your birthday? We don't either! Enjoy your day off on us! Enhanced maternity and paternity pay, depending on length of service. Up to 10 days compassionate leave. Buy back up to 3 days each year. Access face-to-face and virtual appointments with our in-house GP. Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa. Other Perks Save up to 12% on the cost of personal tech through our salary sacrifice scheme. Up to 50% staff discount on THG brands. Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation. Anniversary gifts when you hit 5 and 10 years of service. THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community. Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further. Apply for this job Required First Name Last Name Email Phone Resume/CV How did you hear about THG? Do you require sponsorship to work in the UK? Please disclose your salary expectations to ensure they align with our budgets
LB RICHMOND UPON THAMES AND LB WANDSWORTH
Twickenham, London
Arts Officer (Exhibitions) - Maternity Cover £37,602 - £45,564 9 Months Fixed Term Part Time - 4 days/week flexible work pattern 28.8 hours per week Orleans House Gallery, Richmond Objective of role You will play a key role in the development and delivery of public programmes across our Service. This role will produce and production manage all aspects of realising key exhibitions at Orleans House Gallery, support the arts ecology of the Borough and collaborate on Local Authority initiatives which champion the role of artists and the arts across society, such as Cultural Reforesting, our 10-year arts and ecology programme. You will work closely with artists, communities and audiences, creative sector partners and organisations as well as staff from across the council and elected Members. About the role: Project Managing the development and delivery of our exhibitions, artists, and community programmes in engaging ways. Working closely with the Programmers and Arts Officers. Specifically Work closely with programmers, artists, educators, and local communities to highlight diverse voices and perspectives. Project Manage the Cultural Reforesting programme, Ronald Moody touring exhibition, including research, artist commissioning, creating marketing content, partner and community support. Develop marketing content that integrates live, digital, and hybrid experiences, ensuring that online audiences can engage meaningfully with our programmes. Work closely with programming teams to ensure accessibility and inclusivity, to manage financial processes and budgets as well as financial targets for projects, including fundraising, To contribute to strategic initiatives and policies which increase the effectiveness of our services.To work with other council services and creative sector partners to increase the public benefit on shared priorities. To work flexibly across the service and provide support and cover for colleagues and senior staff as required. Essential Qualifications, Skills and Experience You will have: Demonstrated experience commissioning, contracting, and delivering multidisciplinary arts exhibitions and events, including exhibition production, managing timelines, budgets, and partnerships with arts organisations and creative practitioners. Proven ability to create engaging, high-quality multimedia content (including video, audio, photography, and written features) that communicates artistic and community narratives with clarity, creativity, and sensitivity to diverse perspectives. Experience of managing live events and coordinating projects with multiple partners and diverse audiences. Knowledge of digital platforms for communications, developing audiences and new artistic practices employing digital media. A willingness to learn about current best practice in arts project management, including issues related to working with artists, audience development and increasing public access, programming and effective management of available resources Closing Date: 8th March 2026. Shortlisting Date: 16th March 2026. Interview Date: 25th & 26th March 2026. Secondment All internal applicants for this secondment must seek permission from their current line manager before applying. Failure to do so may result in the secondment not being authorised. We may close this vacancy early once a sufficient number of applications has been received. Please submit your application as soon as possible to avoid disappointment. Richmond & Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone.We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know. We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment.Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.
Feb 21, 2026
Full time
Arts Officer (Exhibitions) - Maternity Cover £37,602 - £45,564 9 Months Fixed Term Part Time - 4 days/week flexible work pattern 28.8 hours per week Orleans House Gallery, Richmond Objective of role You will play a key role in the development and delivery of public programmes across our Service. This role will produce and production manage all aspects of realising key exhibitions at Orleans House Gallery, support the arts ecology of the Borough and collaborate on Local Authority initiatives which champion the role of artists and the arts across society, such as Cultural Reforesting, our 10-year arts and ecology programme. You will work closely with artists, communities and audiences, creative sector partners and organisations as well as staff from across the council and elected Members. About the role: Project Managing the development and delivery of our exhibitions, artists, and community programmes in engaging ways. Working closely with the Programmers and Arts Officers. Specifically Work closely with programmers, artists, educators, and local communities to highlight diverse voices and perspectives. Project Manage the Cultural Reforesting programme, Ronald Moody touring exhibition, including research, artist commissioning, creating marketing content, partner and community support. Develop marketing content that integrates live, digital, and hybrid experiences, ensuring that online audiences can engage meaningfully with our programmes. Work closely with programming teams to ensure accessibility and inclusivity, to manage financial processes and budgets as well as financial targets for projects, including fundraising, To contribute to strategic initiatives and policies which increase the effectiveness of our services.To work with other council services and creative sector partners to increase the public benefit on shared priorities. To work flexibly across the service and provide support and cover for colleagues and senior staff as required. Essential Qualifications, Skills and Experience You will have: Demonstrated experience commissioning, contracting, and delivering multidisciplinary arts exhibitions and events, including exhibition production, managing timelines, budgets, and partnerships with arts organisations and creative practitioners. Proven ability to create engaging, high-quality multimedia content (including video, audio, photography, and written features) that communicates artistic and community narratives with clarity, creativity, and sensitivity to diverse perspectives. Experience of managing live events and coordinating projects with multiple partners and diverse audiences. Knowledge of digital platforms for communications, developing audiences and new artistic practices employing digital media. A willingness to learn about current best practice in arts project management, including issues related to working with artists, audience development and increasing public access, programming and effective management of available resources Closing Date: 8th March 2026. Shortlisting Date: 16th March 2026. Interview Date: 25th & 26th March 2026. Secondment All internal applicants for this secondment must seek permission from their current line manager before applying. Failure to do so may result in the secondment not being authorised. We may close this vacancy early once a sufficient number of applications has been received. Please submit your application as soon as possible to avoid disappointment. Richmond & Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone.We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know. We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment.Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.
Circa £43,000 per annum pro rata 9 month fixed-term contract Part home/Part office (London) based UNICEF ensures more of the world's children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we're not going to stop until the world is a safe place for all our children. This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as Media & Communications Manager (Partnerships). The Media & Communications Manager (Partnerships) will work with the Senior Media and Communications Manager to develop UNICEF UK's strategic thinking and delivery for UNICEF UK's partnerships communications work. 'Partnerships' include UNICEF UK's private sector partnerships, philanthropy and foundations work. This role includes managing relationships with senior communications contacts (and/or their agency partners) in our corporate partners and devising ambitious media and communication strategies to promote UNICEF UK and our partnerships. Demands internal leadership of a multi-functional team to deliver holistic marketing and communications plans (across paid, owned and earned). Candidate should have: experience of working in a fast-paced media team, ideally with experience of corporate communications work; experience of developing, implementing and evaluating high profile, innovative and ambitious multi-media strategies and securing effective coverage (paid/owned/earned) for partners; strong relationship management skills with internal colleagues at all levels and with external contacts and partners to support the achievement of objectives; ability to manage conflicting priorities to ensure that objectives are achieved and deadlines met. Act now and visit the website via the apply button to apply online. Closing date: 9am, Wednesday 11 March 2026. Interview date: Week Commencing Monday 30 March 2026. In return, we offer: excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools) outstanding training and learning opportunities and the support to flourish in your role impressive open plan office space and facilities on the Queen Elizabeth Olympic Park an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children. the opportunity to work in a leading children's organisation making a difference to children around the world Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process. We anticipate most colleagues will work two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London and the rest of the time from home. We will happily discuss other flexible options to suit your circumstances. We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children. UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit. The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences. We only accept online applications as this saves us money, making more funds available for us to help ensure children's rights. If you require support in completing the online form or an application form in an alternative format, please contact Supporter Care on during office hours. If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates. Registered Charity Nos. (England and Wales) SC043677 (Scotland)
Feb 21, 2026
Full time
Circa £43,000 per annum pro rata 9 month fixed-term contract Part home/Part office (London) based UNICEF ensures more of the world's children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we're not going to stop until the world is a safe place for all our children. This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as Media & Communications Manager (Partnerships). The Media & Communications Manager (Partnerships) will work with the Senior Media and Communications Manager to develop UNICEF UK's strategic thinking and delivery for UNICEF UK's partnerships communications work. 'Partnerships' include UNICEF UK's private sector partnerships, philanthropy and foundations work. This role includes managing relationships with senior communications contacts (and/or their agency partners) in our corporate partners and devising ambitious media and communication strategies to promote UNICEF UK and our partnerships. Demands internal leadership of a multi-functional team to deliver holistic marketing and communications plans (across paid, owned and earned). Candidate should have: experience of working in a fast-paced media team, ideally with experience of corporate communications work; experience of developing, implementing and evaluating high profile, innovative and ambitious multi-media strategies and securing effective coverage (paid/owned/earned) for partners; strong relationship management skills with internal colleagues at all levels and with external contacts and partners to support the achievement of objectives; ability to manage conflicting priorities to ensure that objectives are achieved and deadlines met. Act now and visit the website via the apply button to apply online. Closing date: 9am, Wednesday 11 March 2026. Interview date: Week Commencing Monday 30 March 2026. In return, we offer: excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools) outstanding training and learning opportunities and the support to flourish in your role impressive open plan office space and facilities on the Queen Elizabeth Olympic Park an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children. the opportunity to work in a leading children's organisation making a difference to children around the world Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process. We anticipate most colleagues will work two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London and the rest of the time from home. We will happily discuss other flexible options to suit your circumstances. We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children. UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit. The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences. We only accept online applications as this saves us money, making more funds available for us to help ensure children's rights. If you require support in completing the online form or an application form in an alternative format, please contact Supporter Care on during office hours. If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates. Registered Charity Nos. (England and Wales) SC043677 (Scotland)
Job Title: Account Manager (Maternity Cover - 12 Months) Location: Manchester & Surrounding Areas (Part-hybrid: 2-3 days in the office, 2 days from home) Reporting To: Commercial Director Contract: 12 months fixed term (maternity cover) Salary: £38,000-£40,000 per annum Hours: Monday-Friday About Our Client Our client is a leading food manufacturing business, renowned for delivering high-quality products across the food industry. They are looking for an Account Manager to cover a 12-month maternity leave, based in Manchester. The role is commutable for candidates living in locations surrounding Manchester, including areas such as Stockport, Salford, Bolton, Bury, Rochdale, Oldham, Altrincham, Warrington, Macclesfield and nearby towns. This is a part-hybrid role, offering 2-3 days in the office and 2 days working from home, combined with regular visits to key clients to maintain relationships, drive sales, and grow accounts. Key Responsibilities Act as the primary contact for key clients, building and maintaining long-term relationships. Regularly visit customers to service accounts, strengthen relationships, and identify growth opportunities. Ensure a best-in-class customer experience and maintain client satisfaction. Collaborate with internal teams to deliver smooth client service and communication. Maintain accurate customer records, contract and contact details. Manage and grow sales within allocated accounts, maximising upselling, and cross-selling opportunities. Develop and implement client-specific account plans to drive business growth. Negotiate contracts and pricing while maintaining profitability. Identify and pursue new business opportunities within the allocated segment. Respond to client enquiries and progress relevant leads. Project manage client launches and operational changes to ensure smooth execution. Work with finance teams to ensure timely payments and track account performance. Keep up to date with industry trends, competitors, and market drivers to support strategic discussions. Maintain thorough knowledge of products and services to confidently upsell and cross-sell. About You Our client is looking for an Account Manager with a vibrant, outgoing personality who brings energy and enthusiasm, with some relevant experience and a genuine passion for food in Manchester. Proven experience in account management, sales or business development, ideally within food manufacturing, food service, wholesale, or hospitality. Open to candidates looking to transition from hospitality - for example Head Chefs, Sous Chefs or General Managers - into a commercial account management role. Strong commercial awareness, negotiation skills and ability to forecast sales and profitability. Excellent relationship-building and communication skills, with a customer-first mindset. Highly organised, with strong time management and the ability to manage multiple accounts. Proficient in Microsoft Office (Excel, Word, Outlook) and CRM systems. Proactive, resilient and positive, with a professional yet approachable attitude. Benefits & Opportunities Part-hybrid working: 2-3 days in the office and 2 days from home, with regular client visits. Monday-Friday working pattern. Excellent opportunity to transition from hands-on hospitality roles into account management within a respected and fast-moving food business. Ideal for candidates from wholesaler, food service or hospitality backgrounds who are looking to move into a commercial, client-facing role with strong growth potential. If you are interested in this position, please apply with your CV
Feb 20, 2026
Full time
Job Title: Account Manager (Maternity Cover - 12 Months) Location: Manchester & Surrounding Areas (Part-hybrid: 2-3 days in the office, 2 days from home) Reporting To: Commercial Director Contract: 12 months fixed term (maternity cover) Salary: £38,000-£40,000 per annum Hours: Monday-Friday About Our Client Our client is a leading food manufacturing business, renowned for delivering high-quality products across the food industry. They are looking for an Account Manager to cover a 12-month maternity leave, based in Manchester. The role is commutable for candidates living in locations surrounding Manchester, including areas such as Stockport, Salford, Bolton, Bury, Rochdale, Oldham, Altrincham, Warrington, Macclesfield and nearby towns. This is a part-hybrid role, offering 2-3 days in the office and 2 days working from home, combined with regular visits to key clients to maintain relationships, drive sales, and grow accounts. Key Responsibilities Act as the primary contact for key clients, building and maintaining long-term relationships. Regularly visit customers to service accounts, strengthen relationships, and identify growth opportunities. Ensure a best-in-class customer experience and maintain client satisfaction. Collaborate with internal teams to deliver smooth client service and communication. Maintain accurate customer records, contract and contact details. Manage and grow sales within allocated accounts, maximising upselling, and cross-selling opportunities. Develop and implement client-specific account plans to drive business growth. Negotiate contracts and pricing while maintaining profitability. Identify and pursue new business opportunities within the allocated segment. Respond to client enquiries and progress relevant leads. Project manage client launches and operational changes to ensure smooth execution. Work with finance teams to ensure timely payments and track account performance. Keep up to date with industry trends, competitors, and market drivers to support strategic discussions. Maintain thorough knowledge of products and services to confidently upsell and cross-sell. About You Our client is looking for an Account Manager with a vibrant, outgoing personality who brings energy and enthusiasm, with some relevant experience and a genuine passion for food in Manchester. Proven experience in account management, sales or business development, ideally within food manufacturing, food service, wholesale, or hospitality. Open to candidates looking to transition from hospitality - for example Head Chefs, Sous Chefs or General Managers - into a commercial account management role. Strong commercial awareness, negotiation skills and ability to forecast sales and profitability. Excellent relationship-building and communication skills, with a customer-first mindset. Highly organised, with strong time management and the ability to manage multiple accounts. Proficient in Microsoft Office (Excel, Word, Outlook) and CRM systems. Proactive, resilient and positive, with a professional yet approachable attitude. Benefits & Opportunities Part-hybrid working: 2-3 days in the office and 2 days from home, with regular client visits. Monday-Friday working pattern. Excellent opportunity to transition from hands-on hospitality roles into account management within a respected and fast-moving food business. Ideal for candidates from wholesaler, food service or hospitality backgrounds who are looking to move into a commercial, client-facing role with strong growth potential. If you are interested in this position, please apply with your CV
