Contract: Full-time (open to part-time for right candidate, minimum 3 days per week) Salary: £35,000-£37,000 (based on experience, pro-rata if part time) Contract type: 12-month fixed-term (with strong intention to extend subject to funding) Start date: May 2026 Reporting to: Director, John Schofield Trust Location: Remote (UK only), with occasional travel 1. About the John Schofield Trust The John Schofield Trust is a charity dedicated to improving social mobility and diversity in journalism and the media. We support early career journalists and university students from under represented backgrounds through high quality mentoring, professional development and access to industry networks. Our work focuses on long term, meaningful relationships between experienced media professionals and talented individuals at the start of their careers. As demand for our programmes continues to grow and we work to adapt to a changing sector, we are looking for an Operations Manager to play a central role in delivering our work. 2. Role Summary The Operations Manager will be a pivotal new role within the John Schofield Trust s small staff team. You will be responsible for the end to end delivery of our mentoring programmes, ensuring an excellent experience for both mentors and mentees. You will manage relationships with mentors, mentees and partner organisations, oversee programme operations, and contribute to the Trust s learning, impact reporting and future development. This role suits someone who enjoys working with people, managing multiple moving parts, and taking initiative in a mission driven organisation. 3. Key Responsibilities Programme delivery and quality • Manage the day to day delivery of the Trust s mentoring programmes, including supporting a new emerging newsroom leader pilot scheme • Oversee recruitment, selection, training and matching of mentors and mentees • Ensure a high quality experience for participants throughout the programme lifecycle Relationships and partnerships • Build and maintain strong relationships with mentors, mentees and alumni • Represent the Trust in meetings with universities, newsrooms and other partners • Support the growth and engagement of our mentor and supporter network Data, impact and learning • Maintain and develop the Trust s database of mentors, mentees and supporters • Collect and analyse programme data to monitor impact and learning • Gather testimonials and case studies for reporting to stakeholders and the wider public Organisational contribution • Support events and occasional in person activities • Administer elements of our governance, including minuting of meetings and assembling annual report • Contribute to the wider work and development of the Trust, including our marketing and communications • Undertake other tasks in line with the role 4. Essential Experience and Skills • Experience of successful programme or project management • Strong relationship building and stakeholder management skills • Ability to manage multiple priorities and meet deadlines • High standards of professionalism and attention to detail • Confidence using Microsoft Office, particularly Excel, to manage and analyse data • Experience supporting or delivering events • Awareness of journalism, media, education and/or training and development 5. Attributes • Excellent interpersonal and communication skills • Proactive, organised and solutions focused • Comfortable working independently in a small, remote team • Motivated by social impact and widening access to opportunities 6. Desirable (Not Essential) • Experience working in or with the journalism or media sector • Experience running mentoring, coaching or development programmes • Experience of fundraising or donor engagement • Experience using social media or digital marketing • Confidence using AI tools We encourage applications from candidates who meet most, but not all, of the criteria above. 7. Application Process Please submit the following by email to info at johnschofieldtrust dot org dot uk with the subject line Operations Manager application : • A CV (maximum three sides of A4) • A cover letter (maximum two sides of A4) Your cover letter should explain why you are well suited to the role, referring to the responsibilities and criteria above and giving specific examples. Please provide both documents in PDF form and include your name in the file name e.g. Tom Smith Cover Letter or Tom Smith CV . Please let us know if you require any reasonable adjustments during the application process. 8. Key Dates Application deadline: 23:59 on 23rd March 2026 Interviews: End of March Beginning of April Start date: May 2026 or sooner if notice period allows 9. Equal Opportunities The John Schofield Trust is committed to equality, diversity and inclusion. We welcome applications from all backgrounds and do not tolerate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. We are open to flexible working arrangements, and we welcome candidates who have taken non-linear career paths. Due to the volume of applications, we cannot provide feedback to candidates not invited to interview. 10. Questions If you have any questions about the role email info at johnschofieldtrust dot org dot uk Thank you for your interest, and good luck.
Mar 12, 2026
Full time
Contract: Full-time (open to part-time for right candidate, minimum 3 days per week) Salary: £35,000-£37,000 (based on experience, pro-rata if part time) Contract type: 12-month fixed-term (with strong intention to extend subject to funding) Start date: May 2026 Reporting to: Director, John Schofield Trust Location: Remote (UK only), with occasional travel 1. About the John Schofield Trust The John Schofield Trust is a charity dedicated to improving social mobility and diversity in journalism and the media. We support early career journalists and university students from under represented backgrounds through high quality mentoring, professional development and access to industry networks. Our work focuses on long term, meaningful relationships between experienced media professionals and talented individuals at the start of their careers. As demand for our programmes continues to grow and we work to adapt to a changing sector, we are looking for an Operations Manager to play a central role in delivering our work. 2. Role Summary The Operations Manager will be a pivotal new role within the John Schofield Trust s small staff team. You will be responsible for the end to end delivery of our mentoring programmes, ensuring an excellent experience for both mentors and mentees. You will manage relationships with mentors, mentees and partner organisations, oversee programme operations, and contribute to the Trust s learning, impact reporting and future development. This role suits someone who enjoys working with people, managing multiple moving parts, and taking initiative in a mission driven organisation. 3. Key Responsibilities Programme delivery and quality • Manage the day to day delivery of the Trust s mentoring programmes, including supporting a new emerging newsroom leader pilot scheme • Oversee recruitment, selection, training and matching of mentors and mentees • Ensure a high quality experience for participants throughout the programme lifecycle Relationships and partnerships • Build and maintain strong relationships with mentors, mentees and alumni • Represent the Trust in meetings with universities, newsrooms and other partners • Support the growth and engagement of our mentor and supporter network Data, impact and learning • Maintain and develop the Trust s database of mentors, mentees and supporters • Collect and analyse programme data to monitor impact and learning • Gather testimonials and case studies for reporting to stakeholders and the wider public Organisational contribution • Support events and occasional in person activities • Administer elements of our governance, including minuting of meetings and assembling annual report • Contribute to the wider work and development of the Trust, including our marketing and communications • Undertake other tasks in line with the role 4. Essential Experience and Skills • Experience of successful programme or project management • Strong relationship building and stakeholder management skills • Ability to manage multiple priorities and meet deadlines • High standards of professionalism and attention to detail • Confidence using Microsoft Office, particularly Excel, to manage and analyse data • Experience supporting or delivering events • Awareness of journalism, media, education and/or training and development 5. Attributes • Excellent interpersonal and communication skills • Proactive, organised and solutions focused • Comfortable working independently in a small, remote team • Motivated by social impact and widening access to opportunities 6. Desirable (Not Essential) • Experience working in or with the journalism or media sector • Experience running mentoring, coaching or development programmes • Experience of fundraising or donor engagement • Experience using social media or digital marketing • Confidence using AI tools We encourage applications from candidates who meet most, but not all, of the criteria above. 7. Application Process Please submit the following by email to info at johnschofieldtrust dot org dot uk with the subject line Operations Manager application : • A CV (maximum three sides of A4) • A cover letter (maximum two sides of A4) Your cover letter should explain why you are well suited to the role, referring to the responsibilities and criteria above and giving specific examples. Please provide both documents in PDF form and include your name in the file name e.g. Tom Smith Cover Letter or Tom Smith CV . Please let us know if you require any reasonable adjustments during the application process. 8. Key Dates Application deadline: 23:59 on 23rd March 2026 Interviews: End of March Beginning of April Start date: May 2026 or sooner if notice period allows 9. Equal Opportunities The John Schofield Trust is committed to equality, diversity and inclusion. We welcome applications from all backgrounds and do not tolerate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. We are open to flexible working arrangements, and we welcome candidates who have taken non-linear career paths. Due to the volume of applications, we cannot provide feedback to candidates not invited to interview. 10. Questions If you have any questions about the role email info at johnschofieldtrust dot org dot uk Thank you for your interest, and good luck.
Halecroft Recruitment
The Trafford Centre, Manchester
PA/Office Manager Location: Trafford Park Salary: up to £33,000 depending on experience Employment Type: Permanent / Full-Time Are you highly organised, proactive, and ready to play a key role in keeping a fast-paced business running smoothly? We're looking for a versatile Office Manager to support a CEO and Head of People, while also taking ownership of day-to-day office administration and coordination. This is a hands on role for someone who enjoys variety, thrives on responsibility, and takes pride in creating an efficient, welcoming, and well run workplace. Responsbilities: Provide day-to-day PA support to the CEO and Head of People Manage diaries, meetings, and scheduling Prepare agendas, take notes, and follow up on actions Arrange travel and support with expenses Assist with presentations, reports, and meeting/marketing materials Support with ad hoc projects and priorities in a fast-paced environment Office Administration Oversee day-to-day office coordination Manage meeting room diaries and bookings Organise company-wide travel, including for trade shows and exhibitions Order and manage office supplies Liaise with suppliers and contractors Support onboarding of new starters with office setup People Support Attend meetings and coordinate related actions Support and organise internal events, such as the Christmas party Coordinate office initiatives: Free Food Friday, breakfast initiatives, birthdays, wellbeing and engagement activities Provide admin support for employee benefits and communications What We're Looking For: Relevant experience required Highly organised with excellent time management skills Own transport and a full UK driving licence, with willingness to travel locally Strong Microsoft Office skills (Outlook, Word, PowerPoint, Excel) Confident working with senior stakeholders Positive, flexible attitude, strong work ethic, and willingness to get stuck in Why Apply? This is an exciting opportunity to be at the heart of a busy, fast-moving business. You'll have the chance to make a real impact, support senior leaders, and contribute to a positive workplace culture. If you thrive in a dynamic environment and enjoy variety in your work, we'd love to hear from you!
Mar 12, 2026
Full time
PA/Office Manager Location: Trafford Park Salary: up to £33,000 depending on experience Employment Type: Permanent / Full-Time Are you highly organised, proactive, and ready to play a key role in keeping a fast-paced business running smoothly? We're looking for a versatile Office Manager to support a CEO and Head of People, while also taking ownership of day-to-day office administration and coordination. This is a hands on role for someone who enjoys variety, thrives on responsibility, and takes pride in creating an efficient, welcoming, and well run workplace. Responsbilities: Provide day-to-day PA support to the CEO and Head of People Manage diaries, meetings, and scheduling Prepare agendas, take notes, and follow up on actions Arrange travel and support with expenses Assist with presentations, reports, and meeting/marketing materials Support with ad hoc projects and priorities in a fast-paced environment Office Administration Oversee day-to-day office coordination Manage meeting room diaries and bookings Organise company-wide travel, including for trade shows and exhibitions Order and manage office supplies Liaise with suppliers and contractors Support onboarding of new starters with office setup People Support Attend meetings and coordinate related actions Support and organise internal events, such as the Christmas party Coordinate office initiatives: Free Food Friday, breakfast initiatives, birthdays, wellbeing and engagement activities Provide admin support for employee benefits and communications What We're Looking For: Relevant experience required Highly organised with excellent time management skills Own transport and a full UK driving licence, with willingness to travel locally Strong Microsoft Office skills (Outlook, Word, PowerPoint, Excel) Confident working with senior stakeholders Positive, flexible attitude, strong work ethic, and willingness to get stuck in Why Apply? This is an exciting opportunity to be at the heart of a busy, fast-moving business. You'll have the chance to make a real impact, support senior leaders, and contribute to a positive workplace culture. If you thrive in a dynamic environment and enjoy variety in your work, we'd love to hear from you!
This is a MATERNITY COVER Role with a Fixed Term Contract As a top company in natural living and wellness, we're starting a digital transformation journey, and you could be a key part of it. You can join us as an Email Marketing Specialist, making an immediate impact on our omnichannel strategy. You will play a critical role in executing email campaigns across European countries in 16 languages. Working closely with Digital Marketing Manager, this position offers the unique opportunity to be involved in the early stages of implementing a Customer Data Platform (CDP) and developing omnichannel communications and automated marketing strategies across the region. Here, every day you will have an opportunity to innovate, impact, and boost your career. Main Objective of Position: The Email Marketing Specialist is responsible for the end-to-end execution of multilingual email and omnichannel campaigns across European markets. This role plays a critical part in delivering accurate, timely, and high-quality communications that support marketing, events, and commercial objectives. The ideal candidate is highly detail-oriented, exceptionally organised, and thrives in a fast-paced environment with tight deadlines. They are confident working with modern email and omnichannel platforms and can manage multiple campaigns and priorities simultaneously without compromising quality. This is a fixed-term contract position to provide maternity cover. Key Responsibilities: Execute multilingual email marketing campaigns using an omnichannel platform, ensuring flawless setup, testing, and on-time delivery. Own the campaign execution process end to end, including final checks and implementation of last-minute changes prior to send. Build, manage, and optimise automated customer journeys, including welcome series, abandoned cart, post-purchase, and re-engagement flows. Collaborate closely with the design team to develop email templates that are visually engaging, on-brand, and optimised for performance. Manage customer databases, including audience creation, segmentation, data hygiene, and contact clean-up. Work cross-functionally with marketing, events, sales, design, and other stakeholders to ensure email activity aligns with overall strategy and brand guidelines. Maintain accurate and up-to-date records of tasks and progress within the task management system. Provide ad-hoc support for email project setup and manage incoming email-related requests via the task management system. Competencies: Exceptional attention to detail (critical for success in this role) Strong problem-solving mindset Design and aesthetic sensibility Flexibility and adaptability in a fast-moving environment Excellent time management and prioritisation skills Proactive, self-motivated, and able to work independently Confident decision-making and ownership mindset Knowledge, Skills, and Abilities: Outstanding attention to detail with the ability to identify and correct errors in campaign setup and execution. Strong organisational and project management skills, with the ability to manage multiple campaigns concurrently. Solid knowledge of email marketing best practices, deliverability, and industry standards. Proven problem-solving and critical thinking abilities. Comfortable working both independently and collaboratively within cross-functional teams. High level of proficiency with email marketing platforms such as Mailchimp, ActiveCampaign, Klaviyo, HubSpot, Marketo, or similar. Hands-on experience with email marketing automation and customer journey building. Strong understanding of data management, segmentation, and audience targeting. Good understanding of data privacy regulations, including GDPR (and CCPA where applicable). Education & Experience: Essential Bachelor s degree or equivalent professional experience & Minimum of 2 years work experience in email marketing Technically confident and comfortable working with marketing technology tools Excellent written English & Experience prioritising multiple tasks while meeting tight deadlines Desirable Experience with HTML and CSS for email design and coding, Experience of working in wellness and beauty industry Experience of working with an international team, across different time zones & European language skills If you are interested to apply in this role, kindly share your CV at your earliest convinience.
Mar 12, 2026
Contractor
This is a MATERNITY COVER Role with a Fixed Term Contract As a top company in natural living and wellness, we're starting a digital transformation journey, and you could be a key part of it. You can join us as an Email Marketing Specialist, making an immediate impact on our omnichannel strategy. You will play a critical role in executing email campaigns across European countries in 16 languages. Working closely with Digital Marketing Manager, this position offers the unique opportunity to be involved in the early stages of implementing a Customer Data Platform (CDP) and developing omnichannel communications and automated marketing strategies across the region. Here, every day you will have an opportunity to innovate, impact, and boost your career. Main Objective of Position: The Email Marketing Specialist is responsible for the end-to-end execution of multilingual email and omnichannel campaigns across European markets. This role plays a critical part in delivering accurate, timely, and high-quality communications that support marketing, events, and commercial objectives. The ideal candidate is highly detail-oriented, exceptionally organised, and thrives in a fast-paced environment with tight deadlines. They are confident working with modern email and omnichannel platforms and can manage multiple campaigns and priorities simultaneously without compromising quality. This is a fixed-term contract position to provide maternity cover. Key Responsibilities: Execute multilingual email marketing campaigns using an omnichannel platform, ensuring flawless setup, testing, and on-time delivery. Own the campaign execution process end to end, including final checks and implementation of last-minute changes prior to send. Build, manage, and optimise automated customer journeys, including welcome series, abandoned cart, post-purchase, and re-engagement flows. Collaborate closely with the design team to develop email templates that are visually engaging, on-brand, and optimised for performance. Manage customer databases, including audience creation, segmentation, data hygiene, and contact clean-up. Work cross-functionally with marketing, events, sales, design, and other stakeholders to ensure email activity aligns with overall strategy and brand guidelines. Maintain accurate and up-to-date records of tasks and progress within the task management system. Provide ad-hoc support for email project setup and manage incoming email-related requests via the task management system. Competencies: Exceptional attention to detail (critical for success in this role) Strong problem-solving mindset Design and aesthetic sensibility Flexibility and adaptability in a fast-moving environment Excellent time management and prioritisation skills Proactive, self-motivated, and able to work independently Confident decision-making and ownership mindset Knowledge, Skills, and Abilities: Outstanding attention to detail with the ability to identify and correct errors in campaign setup and execution. Strong organisational and project management skills, with the ability to manage multiple campaigns concurrently. Solid knowledge of email marketing best practices, deliverability, and industry standards. Proven problem-solving and critical thinking abilities. Comfortable working both independently and collaboratively within cross-functional teams. High level of proficiency with email marketing platforms such as Mailchimp, ActiveCampaign, Klaviyo, HubSpot, Marketo, or similar. Hands-on experience with email marketing automation and customer journey building. Strong understanding of data management, segmentation, and audience targeting. Good understanding of data privacy regulations, including GDPR (and CCPA where applicable). Education & Experience: Essential Bachelor s degree or equivalent professional experience & Minimum of 2 years work experience in email marketing Technically confident and comfortable working with marketing technology tools Excellent written English & Experience prioritising multiple tasks while meeting tight deadlines Desirable Experience with HTML and CSS for email design and coding, Experience of working in wellness and beauty industry Experience of working with an international team, across different time zones & European language skills If you are interested to apply in this role, kindly share your CV at your earliest convinience.
A fantastic Hotel General Manager job in Birmingham, paying a base salary of up to £60,000 plus bonuses, has become available for a successful boutique hotel overlooking St Paul s Square in Birmingham s Jewellery Quarter. You will have an excellent product at your disposal which has received strong investment and continues to evolve. However, the truth of any successful hotel is that the team and culture are what truly make the difference. This is an excellent opportunity for a hands-on, driven General Manager who thrives on being the face of the business, motivating their team, and driving the continued growth and development that the venue has already achieved. The hotel itself is a stylish boutique destination offering 34 boutique bedrooms , alongside a well-known bar, restaurant and busy events offering . While the hotel rooms provide an important part of the business, the venue is particularly food and beverage led , attracting a strong mix of local clientele and visiting guests to one of Birmingham s most recognisable squares. This is very much a lifestyle venue rather than a traditional hotel , with a vibrant atmosphere, destination brunch offering and a busy events calendar. The company is in a strong financial position and continues to invest sensibly in the venue, creating an exciting opportunity for a knowledgeable General Manager to further develop its reputation and commercial performance. Hotel General Manager job in Birmingham Highlights Base salary of £50,000 £60,000 (A wide range open to negotiation based on length and depth of experience). KPI bonuses on top Share of tips Excellent company discounts and perks, including friends and family discounts across the group 28 days holiday Free Parking available on-site Hotel General Manager job in Birmingham Ideal Candidate Ideally someone with General Manager experience, although a strong Deputy General Manager ready to step up could certainly be considered, particularly with the wider support network within the business. Hotel experience is not essential , however a strong background in food & beverage operations is required , as the bar and restaurant represent the main revenue stream of the venue. Experience within premium hospitality environments (boutique/lifestyle hotels, quality 4 hotels, or well-regarded restaurant concepts), combined with strong commercial awareness, including P&L management, forecasting and budgeting, and a hands-on leadership style that motivates teams and maintains high service standards. A commercially minded operator, with a good understanding of marketing, sales and maintaining high operational standards including environmental health and food safety. If you are interested in this Hotel General Manager job in Birmingham , then apply today.
Mar 12, 2026
Full time
A fantastic Hotel General Manager job in Birmingham, paying a base salary of up to £60,000 plus bonuses, has become available for a successful boutique hotel overlooking St Paul s Square in Birmingham s Jewellery Quarter. You will have an excellent product at your disposal which has received strong investment and continues to evolve. However, the truth of any successful hotel is that the team and culture are what truly make the difference. This is an excellent opportunity for a hands-on, driven General Manager who thrives on being the face of the business, motivating their team, and driving the continued growth and development that the venue has already achieved. The hotel itself is a stylish boutique destination offering 34 boutique bedrooms , alongside a well-known bar, restaurant and busy events offering . While the hotel rooms provide an important part of the business, the venue is particularly food and beverage led , attracting a strong mix of local clientele and visiting guests to one of Birmingham s most recognisable squares. This is very much a lifestyle venue rather than a traditional hotel , with a vibrant atmosphere, destination brunch offering and a busy events calendar. The company is in a strong financial position and continues to invest sensibly in the venue, creating an exciting opportunity for a knowledgeable General Manager to further develop its reputation and commercial performance. Hotel General Manager job in Birmingham Highlights Base salary of £50,000 £60,000 (A wide range open to negotiation based on length and depth of experience). KPI bonuses on top Share of tips Excellent company discounts and perks, including friends and family discounts across the group 28 days holiday Free Parking available on-site Hotel General Manager job in Birmingham Ideal Candidate Ideally someone with General Manager experience, although a strong Deputy General Manager ready to step up could certainly be considered, particularly with the wider support network within the business. Hotel experience is not essential , however a strong background in food & beverage operations is required , as the bar and restaurant represent the main revenue stream of the venue. Experience within premium hospitality environments (boutique/lifestyle hotels, quality 4 hotels, or well-regarded restaurant concepts), combined with strong commercial awareness, including P&L management, forecasting and budgeting, and a hands-on leadership style that motivates teams and maintains high service standards. A commercially minded operator, with a good understanding of marketing, sales and maintaining high operational standards including environmental health and food safety. If you are interested in this Hotel General Manager job in Birmingham , then apply today.
Customer Experience Manager - St James, Edinburgh At SEPHORA UK, beauty isn't just what we sell - it's who we are. It's the freedom to express yourself, the thrill of discovering something new, and the power of belonging to a community that celebrates every identity. From our beginnings in France in 1969 to becoming part of the LVMH family, we've always pushed boundaries through creativity, innovation, and inclusivity. Today, with nearly 500 iconic brands and our own SEPHORA Collection, we're redefining the future of prestige beauty as we continue our bold expansion across the UK. If you're ready to bring passion, energy, and a love for immersive retail experiences to one of the world's most dynamic beauty markets, this is your moment to shape what comes next. The Opportunity As Customer Experience Manager for your store, you'll play a defining role in shaping how customers discover, engage with and fall in love with SEPHORA. From the moment the doors open, you'll bring our bold, inclusive and customer obsessed spirit to life - leading the customer experience strategy for one of the most exciting stores in our UK expansion. You'll inspire and develop a high performing team, elevating service standards, coaching through live moments on the floor, and ensuring every customer enjoys a personalised, seamless and unforgettable experience. Working closely with your Beauty Department Managers and cast members, you'll help create immersive beauty moments, bringing storytelling, services and brand experiences together under one roof. If you thrive in a fast paced, high growth environment and love shaping new concepts, building confident teams and creating standout customer journeys, this is your moment to make a meaningful impact from day one. What you'll be doing You'll lead the store across strategy, commercial excellence, service and people, including: Craft an omni immersive customer experience vision for your store, partnering cross functionally to position SEPHORA as the ultimate beauty destination. Use CRM and customer insights to build long term relationships and tailor personalised, high impact customer journeys. Innovate beauty services, classes and experiential moments that deepen engagement and elevate Sephora's service reputation. Analyse key service and satisfaction metrics to identify opportunities and drive continuous improvement across the store. Respond quickly to customer feedback with targeted initiatives that strengthen satisfaction and loyalty. Partner with the Beauty Hub to deliver cohesive, seamless and memorable service experiences across all touchpoints. Develop and deliver training that builds expertise across Makeup, Skincare, Fragrance and Services, raising capability and confidence. Foster a collaborative, high performing team culture through coaching, knowledge sharing and strong communication. Drive a high performance mindset, using sales insights to shape strategic initiatives, promotions and Beauty Hub activation. Collaborate with brands and Marketing to co create compelling events, masterclasses and in store moments that enhance both customer experience and commercial results. Lead performance conversations, support scheduling needs and partner with Recruitment to attract and onboard top talent. Use analytics across sales and service to inform future planning and optimise both experience and business outcomes. What you'll bring You'll be an inspiring leader with a passion for people, experience and service excellence. You will also bring: Proven experience in customer experience management, ideally within retail or beauty. Strong leadership skills with the ability to motivate and empower diverse teams. Excellent communication and interpersonal strengths. Knowledge of omnichannel experience, CRM tools and customer centric service design. Familiarity with beauty services and industry trends. Strong analytical and problem solving skills, with confidence using data to drive decisions. Ability to work collaboratively with cross functional teams. Proficiency in MS Office and related systems. Beautiful Benefits at SEPHORA UK When you join SEPHORA, you're joining a team that we truly value - and our benefits reflect that. Here's what you can look forward to: SEPHORA University - receive industry leading product, customer care and development training to help you grow your skills and your career. Allowances tailored to your role and location - including shoes, lunch and more. Competitive pay that grows with you - including annual salary reviews based on your performance and our company results. Performance based commission tied to collective store success. A generous employee discount across the world's best beauty brands. A paid day off on your birthday - because you deserve to celebrate! Access to a perks and wellbeing platform offering discounts, wellness support, and more. Generous holiday allowance, plus the option to buy extra days. And more! Start a beautiful career with us. Together, we belong to something beautiful. SEPHORA is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.
Mar 12, 2026
Full time
Customer Experience Manager - St James, Edinburgh At SEPHORA UK, beauty isn't just what we sell - it's who we are. It's the freedom to express yourself, the thrill of discovering something new, and the power of belonging to a community that celebrates every identity. From our beginnings in France in 1969 to becoming part of the LVMH family, we've always pushed boundaries through creativity, innovation, and inclusivity. Today, with nearly 500 iconic brands and our own SEPHORA Collection, we're redefining the future of prestige beauty as we continue our bold expansion across the UK. If you're ready to bring passion, energy, and a love for immersive retail experiences to one of the world's most dynamic beauty markets, this is your moment to shape what comes next. The Opportunity As Customer Experience Manager for your store, you'll play a defining role in shaping how customers discover, engage with and fall in love with SEPHORA. From the moment the doors open, you'll bring our bold, inclusive and customer obsessed spirit to life - leading the customer experience strategy for one of the most exciting stores in our UK expansion. You'll inspire and develop a high performing team, elevating service standards, coaching through live moments on the floor, and ensuring every customer enjoys a personalised, seamless and unforgettable experience. Working closely with your Beauty Department Managers and cast members, you'll help create immersive beauty moments, bringing storytelling, services and brand experiences together under one roof. If you thrive in a fast paced, high growth environment and love shaping new concepts, building confident teams and creating standout customer journeys, this is your moment to make a meaningful impact from day one. What you'll be doing You'll lead the store across strategy, commercial excellence, service and people, including: Craft an omni immersive customer experience vision for your store, partnering cross functionally to position SEPHORA as the ultimate beauty destination. Use CRM and customer insights to build long term relationships and tailor personalised, high impact customer journeys. Innovate beauty services, classes and experiential moments that deepen engagement and elevate Sephora's service reputation. Analyse key service and satisfaction metrics to identify opportunities and drive continuous improvement across the store. Respond quickly to customer feedback with targeted initiatives that strengthen satisfaction and loyalty. Partner with the Beauty Hub to deliver cohesive, seamless and memorable service experiences across all touchpoints. Develop and deliver training that builds expertise across Makeup, Skincare, Fragrance and Services, raising capability and confidence. Foster a collaborative, high performing team culture through coaching, knowledge sharing and strong communication. Drive a high performance mindset, using sales insights to shape strategic initiatives, promotions and Beauty Hub activation. Collaborate with brands and Marketing to co create compelling events, masterclasses and in store moments that enhance both customer experience and commercial results. Lead performance conversations, support scheduling needs and partner with Recruitment to attract and onboard top talent. Use analytics across sales and service to inform future planning and optimise both experience and business outcomes. What you'll bring You'll be an inspiring leader with a passion for people, experience and service excellence. You will also bring: Proven experience in customer experience management, ideally within retail or beauty. Strong leadership skills with the ability to motivate and empower diverse teams. Excellent communication and interpersonal strengths. Knowledge of omnichannel experience, CRM tools and customer centric service design. Familiarity with beauty services and industry trends. Strong analytical and problem solving skills, with confidence using data to drive decisions. Ability to work collaboratively with cross functional teams. Proficiency in MS Office and related systems. Beautiful Benefits at SEPHORA UK When you join SEPHORA, you're joining a team that we truly value - and our benefits reflect that. Here's what you can look forward to: SEPHORA University - receive industry leading product, customer care and development training to help you grow your skills and your career. Allowances tailored to your role and location - including shoes, lunch and more. Competitive pay that grows with you - including annual salary reviews based on your performance and our company results. Performance based commission tied to collective store success. A generous employee discount across the world's best beauty brands. A paid day off on your birthday - because you deserve to celebrate! Access to a perks and wellbeing platform offering discounts, wellness support, and more. Generous holiday allowance, plus the option to buy extra days. And more! Start a beautiful career with us. Together, we belong to something beautiful. SEPHORA is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.
POST: Office Manager LOCATION: Thorns Collegiate Academy GRADE: Band E SALARY: £27,344 - £32,020 actual salary (£31,537 - £36,363 full time equivalent) HOURS: Full Time, Term Time + 4 Weeks Shireland Collegiate Academy Trust is an established Multi Academy Trust of primary and secondary academies across the West Midlands. Our reputation is built on our core values of innovation, collaboration and inspiring individuals within our care. We want every single person that comes through the doors of one of our academies to leave having grown as an individual, in terms of their skill set and their respect for others. We believe that every person who passes through our doors deserves the very best that we can offer. Everyone who works with and for the Shireland Collegiate Academy Trust does so because they believe in children and want their futures to be happy and successful. We are looking for an Office Manager who will: Be passionate about improving the lives of our students Role model a commitment to excellence Be confident in using ICT systems including Arbor, SAMpeople, DBS system Lead and inspire a team Be flexible and adaptable, rising to the challenges of a busy education environment Have high standards for their team and themselves We can offer: Opportunities across our MAT to enhance skills and experience Excellent career development opportunities Exceptional CPD provision A supportive working environment and team ethos Key Responsibilities: Responsible for providing an efficient and effective administration service for the academy, including admissions, academy transfers, marketing and promotion of the academy, and health and safety. Provision of secretarial/administrative support for the Senior Leadership Team including the production of letters and reports. Management of administration team. Support for contingency. Support with the management of data via Arbor to include student and staff information and submission of the annual School and Workforce Census. Ensure academy based records are up to date and that all confidential information is securely stored. Dealing with enquiries from students and families. Ensure the prompt circulation of information throughout the academy. Provision of administrative support at parents' evenings, academy events and academy training. Ensure visitors are welcomed and managed according to safeguarding and other academy policies and procedures. First aid cover (the successful applicant will need to undertake training to complete the 3 day first aid qualification). Along with additional support for finance, human resources and governance. We pride ourselves on being an employer of choice where all staff can thrive. We believe that supporting our staff both personally and professionally allows them to give their very best to our students. Our aim is to foster a working culture that recognises and reflects the importance of good mental health and wellbeing and provides effective support when colleagues need it. Shireland Collegiate Academy Trust is committed to safeguarding and promoting the welfare of children and young people and expects its entire staff to share this commitment. All post-holders will be required to have an Enhanced Disclosure from the Disclosure and Barring Service (DBS), " including a Children's Barred List check for post carrying out a regulated activity." Closing Date: Sunday 15th March 2026 (with the option to close applications earlier) Interviews: Monday 23rd March 2026
Mar 12, 2026
Full time
POST: Office Manager LOCATION: Thorns Collegiate Academy GRADE: Band E SALARY: £27,344 - £32,020 actual salary (£31,537 - £36,363 full time equivalent) HOURS: Full Time, Term Time + 4 Weeks Shireland Collegiate Academy Trust is an established Multi Academy Trust of primary and secondary academies across the West Midlands. Our reputation is built on our core values of innovation, collaboration and inspiring individuals within our care. We want every single person that comes through the doors of one of our academies to leave having grown as an individual, in terms of their skill set and their respect for others. We believe that every person who passes through our doors deserves the very best that we can offer. Everyone who works with and for the Shireland Collegiate Academy Trust does so because they believe in children and want their futures to be happy and successful. We are looking for an Office Manager who will: Be passionate about improving the lives of our students Role model a commitment to excellence Be confident in using ICT systems including Arbor, SAMpeople, DBS system Lead and inspire a team Be flexible and adaptable, rising to the challenges of a busy education environment Have high standards for their team and themselves We can offer: Opportunities across our MAT to enhance skills and experience Excellent career development opportunities Exceptional CPD provision A supportive working environment and team ethos Key Responsibilities: Responsible for providing an efficient and effective administration service for the academy, including admissions, academy transfers, marketing and promotion of the academy, and health and safety. Provision of secretarial/administrative support for the Senior Leadership Team including the production of letters and reports. Management of administration team. Support for contingency. Support with the management of data via Arbor to include student and staff information and submission of the annual School and Workforce Census. Ensure academy based records are up to date and that all confidential information is securely stored. Dealing with enquiries from students and families. Ensure the prompt circulation of information throughout the academy. Provision of administrative support at parents' evenings, academy events and academy training. Ensure visitors are welcomed and managed according to safeguarding and other academy policies and procedures. First aid cover (the successful applicant will need to undertake training to complete the 3 day first aid qualification). Along with additional support for finance, human resources and governance. We pride ourselves on being an employer of choice where all staff can thrive. We believe that supporting our staff both personally and professionally allows them to give their very best to our students. Our aim is to foster a working culture that recognises and reflects the importance of good mental health and wellbeing and provides effective support when colleagues need it. Shireland Collegiate Academy Trust is committed to safeguarding and promoting the welfare of children and young people and expects its entire staff to share this commitment. All post-holders will be required to have an Enhanced Disclosure from the Disclosure and Barring Service (DBS), " including a Children's Barred List check for post carrying out a regulated activity." Closing Date: Sunday 15th March 2026 (with the option to close applications earlier) Interviews: Monday 23rd March 2026
Digital Marketing Manager £40,000 - £50,000 Liverpool City Centre Hybrid Working 4-Day Week Hospitality & Events Company: This well-known hospitality and entertainment business is recognised for delivering high-energy live experiences and events that attract thousands of guests every year. With a strong brand presence and ambitious growth plans, they're looking to continue building momentum click apply for full job details
Mar 12, 2026
Full time
Digital Marketing Manager £40,000 - £50,000 Liverpool City Centre Hybrid Working 4-Day Week Hospitality & Events Company: This well-known hospitality and entertainment business is recognised for delivering high-energy live experiences and events that attract thousands of guests every year. With a strong brand presence and ambitious growth plans, they're looking to continue building momentum click apply for full job details
CharityJob is helping the UK's leading end-of-life charity to find a new Corporate Partnerships Manager. You are identified as someone who may be interested in this opportunity as described below Our charity is dedicated to ensuring that everyone facing the end of life has access to the care, support, and dignity they deserve. We are the largest non-NHS provider of end-of-life care in the UK and the only organisation to operate across all four nations. Through our network of community nursing, hospice care, and comprehensive information and support, we are here for people and families when they need us most. Your Role in Our Vision We re seeking an ambitious and experienced Corporate Partnership Manager with a proven track record of growing and managing high value partnerships that exceed income targets and deliver meaningful societal change. This is a rare opportunity to work on our national partnership with Morrisons, worth approximately £5 million per year, and play a central role in one of the UK charity sector s most significant retail collaborations. You will drive income, engagement and impact across hundreds of Morrisons stores and sites, working closely with colleagues, suppliers and community teams to deliver a diverse programme of fundraising, commercial activity and awareness raising initiatives. You will also support the Senior Partnership Lead and Morrisons Partnership Lead in delivering our Morrisons partnership strategy. Key Responsibilities Providing exceptional account management to ensure the partnership meets agreed income targets, KPIs and objectives at an appropriate cost to income ratio. Leading and developing key project areas within the partnership, ensuring opportunities are maximised and activity is delivered to a high standard. Planning and delivering bespoke fundraising challenges and events, collaborating with third party suppliers where needed. Supporting the delivery and growth of cause related marketing campaigns, managing contracts, invoicing and stewardship of Morrisons suppliers. Ensuring timely monitoring, evaluation and reporting on partnership performance and impact. Identifying strategic opportunities within Morrisons that support partnership goals, business objectives and our mission. Preparing Commercial Participators Agreements (CPAs) and ensuring all commercial activity is compliant and delivered to agreed timelines. Achieving and exceeding financial targets, ensuring all income and expenditure is accurately recorded and reflected in budgets. Maintaining accurate CRM records and company information. Producing detailed income reports, financial analysis and quarterly projections for senior leadership. Benefits you ll LOVE: Flexible working. We re happy to discuss flexible working at the interview stage. 25 days annual leave (exclusive of Bank Holidays) Group Personal Pension Scheme (we will match your contribution up to 7.5%) Loan schemes for bikes; computers and season tickets Continuous professional development opportunities. Industry-leading training programmes Wellbeing and Employee Assistance Programmes Enhanced bereavement, family friendly and sickness benefits Access to Blue Light Card membership Subsidised Eye Care As someone who is a potentially strong fit for this opportunity, upon clicking "Apply" your details will be forwarded to the recruiter, who may then contact you directly. Given the important nature of this role, the recruiter may contact strong candidates that emerge on a rolling basis, so early submissions are encouraged. NO COVER LETTER IS REQUIRED.
Mar 12, 2026
Full time
CharityJob is helping the UK's leading end-of-life charity to find a new Corporate Partnerships Manager. You are identified as someone who may be interested in this opportunity as described below Our charity is dedicated to ensuring that everyone facing the end of life has access to the care, support, and dignity they deserve. We are the largest non-NHS provider of end-of-life care in the UK and the only organisation to operate across all four nations. Through our network of community nursing, hospice care, and comprehensive information and support, we are here for people and families when they need us most. Your Role in Our Vision We re seeking an ambitious and experienced Corporate Partnership Manager with a proven track record of growing and managing high value partnerships that exceed income targets and deliver meaningful societal change. This is a rare opportunity to work on our national partnership with Morrisons, worth approximately £5 million per year, and play a central role in one of the UK charity sector s most significant retail collaborations. You will drive income, engagement and impact across hundreds of Morrisons stores and sites, working closely with colleagues, suppliers and community teams to deliver a diverse programme of fundraising, commercial activity and awareness raising initiatives. You will also support the Senior Partnership Lead and Morrisons Partnership Lead in delivering our Morrisons partnership strategy. Key Responsibilities Providing exceptional account management to ensure the partnership meets agreed income targets, KPIs and objectives at an appropriate cost to income ratio. Leading and developing key project areas within the partnership, ensuring opportunities are maximised and activity is delivered to a high standard. Planning and delivering bespoke fundraising challenges and events, collaborating with third party suppliers where needed. Supporting the delivery and growth of cause related marketing campaigns, managing contracts, invoicing and stewardship of Morrisons suppliers. Ensuring timely monitoring, evaluation and reporting on partnership performance and impact. Identifying strategic opportunities within Morrisons that support partnership goals, business objectives and our mission. Preparing Commercial Participators Agreements (CPAs) and ensuring all commercial activity is compliant and delivered to agreed timelines. Achieving and exceeding financial targets, ensuring all income and expenditure is accurately recorded and reflected in budgets. Maintaining accurate CRM records and company information. Producing detailed income reports, financial analysis and quarterly projections for senior leadership. Benefits you ll LOVE: Flexible working. We re happy to discuss flexible working at the interview stage. 25 days annual leave (exclusive of Bank Holidays) Group Personal Pension Scheme (we will match your contribution up to 7.5%) Loan schemes for bikes; computers and season tickets Continuous professional development opportunities. Industry-leading training programmes Wellbeing and Employee Assistance Programmes Enhanced bereavement, family friendly and sickness benefits Access to Blue Light Card membership Subsidised Eye Care As someone who is a potentially strong fit for this opportunity, upon clicking "Apply" your details will be forwarded to the recruiter, who may then contact you directly. Given the important nature of this role, the recruiter may contact strong candidates that emerge on a rolling basis, so early submissions are encouraged. NO COVER LETTER IS REQUIRED.
Come and join one of the UK's largest independent providers in neuro and mental healthcare. We proudly employ over 4000+ people - no matter what your experience, we have jobs for everyone. We'd like you to join us as a Referrals Liaison and Administrative Coordinator at Active Care Group. This position is full time, working remotely with occasional travel to site locations within Active Care Group. The Referrals Liaison & Administrative Coordinator plays a pivotal role in supporting the Active Care Group referrals and admissions pathway by ensuring a smooth and responsive experience for referrers, services, and prospective clients. As a key point of contact within the Business Development team, this role is centred around supporting the Business Development Managers in delivering timely, accurate, and compassionate communication that reflects the organisation's commitment to excellence in care. Combining the precision of administrative expertise with the warmth of customer service, the coordinator ensures that every contact with our stakeholders is handled with professionalism and attention to detail. From managing data and CRM systems to liaising with internal teams and external stakeholders, this role helps create a seamless journey from initial enquiry through to admission-supporting both operational efficiency and a positive client experience. What you'll be doing: Support the Business Development Director and team in recording and processing referral data Liaise with services and prospective customers to gather and share admissions information Assist with CRM data management and reporting Act as the first point of contact for self-pay enquiries prior to handover to the concierge team Manage central inboxes and provide first-line response to referral enquiriesSupport coordination of events in collaboration with the marketing team Provide general administrative support to the Business Development team Handle telephone and email enquiries with warmth and professionalism. Make sure colleagues are aware of the mechanisms for speaking up in ACG and act where required. Maintain their own training compliance with and ensure they are up to date with regulatory standards. Adherence to all Group policies and procedures and ensuring that all colleagues in the service are aware of and understand company policies. This job description is not intended to be exhaustive, and it is likely that duties may be altered from time to time in the light of changing circumstances. What you'll have: Strong customer service background Confident IT user with a willingness to learn new systems Experience in dealing with external stakeholders on a professional level over telephone and email Familiarity with Customer Relations Management systems would be an advantage Excellent attention to detail and organisational skills Proactive and self-motivated approachClear and professional communication skills Outstanding interpersonal skills. We also want to ensure that individuals with disabilities are provided reasonable facilities to participate in job applications or interviews to perform essential job functions. To support this, we are a Disability Confident employer. What to look forward to: 25 days plus bank holidays Birthday off Join the Active Learning Hub and benefit from a wide range of e learning and face to face training and development opportunities Active Reward App giving discounts and savings on your weekly shop Free 24 hour confidential Employee Assistance Programme Helpline & App to support with legal, health, wellbeing, relationship and consumer advice A Nest Personal Pension account Access to join a Medicash Health Plan for you and your family to save money on everyday health essentials - like going to the dentist or opticians We recognise outstanding Active Behaviours via the Active Awards programme Enhanced Sick & Maternity Pay benefits Refer a Friend Scheme and earn yourself up to £1000 by recommending someone you know and, of course, the support and guidance of our qualified clinical and business leadership teams so that you can really develop your career with Active Care Group
Mar 12, 2026
Full time
Come and join one of the UK's largest independent providers in neuro and mental healthcare. We proudly employ over 4000+ people - no matter what your experience, we have jobs for everyone. We'd like you to join us as a Referrals Liaison and Administrative Coordinator at Active Care Group. This position is full time, working remotely with occasional travel to site locations within Active Care Group. The Referrals Liaison & Administrative Coordinator plays a pivotal role in supporting the Active Care Group referrals and admissions pathway by ensuring a smooth and responsive experience for referrers, services, and prospective clients. As a key point of contact within the Business Development team, this role is centred around supporting the Business Development Managers in delivering timely, accurate, and compassionate communication that reflects the organisation's commitment to excellence in care. Combining the precision of administrative expertise with the warmth of customer service, the coordinator ensures that every contact with our stakeholders is handled with professionalism and attention to detail. From managing data and CRM systems to liaising with internal teams and external stakeholders, this role helps create a seamless journey from initial enquiry through to admission-supporting both operational efficiency and a positive client experience. What you'll be doing: Support the Business Development Director and team in recording and processing referral data Liaise with services and prospective customers to gather and share admissions information Assist with CRM data management and reporting Act as the first point of contact for self-pay enquiries prior to handover to the concierge team Manage central inboxes and provide first-line response to referral enquiriesSupport coordination of events in collaboration with the marketing team Provide general administrative support to the Business Development team Handle telephone and email enquiries with warmth and professionalism. Make sure colleagues are aware of the mechanisms for speaking up in ACG and act where required. Maintain their own training compliance with and ensure they are up to date with regulatory standards. Adherence to all Group policies and procedures and ensuring that all colleagues in the service are aware of and understand company policies. This job description is not intended to be exhaustive, and it is likely that duties may be altered from time to time in the light of changing circumstances. What you'll have: Strong customer service background Confident IT user with a willingness to learn new systems Experience in dealing with external stakeholders on a professional level over telephone and email Familiarity with Customer Relations Management systems would be an advantage Excellent attention to detail and organisational skills Proactive and self-motivated approachClear and professional communication skills Outstanding interpersonal skills. We also want to ensure that individuals with disabilities are provided reasonable facilities to participate in job applications or interviews to perform essential job functions. To support this, we are a Disability Confident employer. What to look forward to: 25 days plus bank holidays Birthday off Join the Active Learning Hub and benefit from a wide range of e learning and face to face training and development opportunities Active Reward App giving discounts and savings on your weekly shop Free 24 hour confidential Employee Assistance Programme Helpline & App to support with legal, health, wellbeing, relationship and consumer advice A Nest Personal Pension account Access to join a Medicash Health Plan for you and your family to save money on everyday health essentials - like going to the dentist or opticians We recognise outstanding Active Behaviours via the Active Awards programme Enhanced Sick & Maternity Pay benefits Refer a Friend Scheme and earn yourself up to £1000 by recommending someone you know and, of course, the support and guidance of our qualified clinical and business leadership teams so that you can really develop your career with Active Care Group
ROLE PROFILE: Carers Service Manager - Herefordshire Carer Links Responsible to: Director of Governance and Charitable Services Responsible for: Operational team operating across Herefordshire Location: Hybrid Home / Office Based Fred Bulmer Centre, Hereford (minimum two days in the office) Salary: £30,000 Hours of Work: Full Time 37.5 hours per week Key Purpose / WHY? The Carers Services Manager will play a vital role in leading a team to assist unpaid carers to connect with their communities and access the support they need within Herefordshire. The role will support the Herefordshire team, who deliver the what matters assessment to carers and provide bespoke, person-centered information, advice and guidance to people accessing our services. Support includes but is not limited to; one-to-one support, events and activities, as well as signposting and referring to relevant agencies for additional support helping people on their caring journey. The role will work alongside internal teams and external partners to create community connections, develop an outreach support program, linking people to community resources with a focus on preventing the need for escalation to statutory services. Key accountabilities & responsibilities 1. Service Leadership and Delivery Oversee day to day delivery of our commissioned Information, Advice and Guidance service for unpaid Carers in Herefordshire Facilitate the application, review and distribution of small grants to unpaid carers across the region as required Monitor service quality and delivery and report monthly Key Performance Indicators and quarterly monitoring reports to Local Authority Commissioners. Ensure reporting demonstrates the scale, impact, and quality of our services. Meet with commissioners to review service performance quarterly Ensure the service is visible and accessible to carers from all communities Support carer self-identification and address barriers to engagement, including those faced by underrepresented groups of carers Help raise the profile and recognition of TuVida to assist with recruitment, service-user and partner engagement and financial sustainability by contributing to social media presence and the website 2. Service Development Work collaboratively with senior colleagues, identifying opportunities for sustainable growth, and working to execute commercial opportunities, including supporting and/or leading on tendering, Bidding, and negotiating new business as well as business retention strategies and mobilisation of new business. 3. Team Management Lead and develop a team to deliver person-centered outcomes for unpaid carers across Herefordshire providing practical support and guidance as required Provide exemplary leadership and management for the team, including regular team meetings, 121 s and objective setting, caseload management, performance reviews and promoting professional development and well-being Create development plans for team members, identifying training needs and growth opportunities within the team and wider organisation Foster a collaborative team environment that promotes knowledge sharing, continuous improvement, and high-performance standards Delegate effectively while maintaining oversight of service quality and manager satisfaction Oversee recruitment and inductions of new staff Manage leave and staff absence Act as designated safeguarding lead for the team, maintaining hight standards of safeguarding practice. Support the team through the process of raising safeguards and following up on safeguarding concerns complying with internal and external agencies policies and procedures. 4. Partnership and Stakeholder Engagement Ensure the services work collaboratively with partners and community services, manage the delivery of a program of support and services that help improve the wellbeing of carers and which respond to their needs and aspirations. Lead on increasing the awareness of TuVida s services in the county, including development of marketing materials, attending events, stakeholder meetings and increasing recognition of and support available for unpaid carers. Build and maintain effective relationships with local authority, health services, and other stakeholders and third sector organisations involved in supporting carers Represent the service at multi-agency meetings and network meetings Promote awareness of carer rights and needs within the community through talks and training General As a carers services manager the post holder will be a key brand ambassador and a custodian of our values and our reputation. The post holder will lead by example in every area of their work and will work in accordance with the organisation s policies and procedures. We are an organisation led by our culture and values. Our expectation is that all employees will adhere to behaviors that demonstrate these values in everything they do and all decisions they make. No matter what role an employee holds in the organisation, we expect them to operate with compassion for our clients and for each other; to fiercely protect and promote the brand and the reputation of the organisation; and to work in a spirit of openness and trust always challenging practice or behavior that compromises the reputation or values in any way. Vision Values A society where every person who is ill or disabled and every carer can live well and enjoy life Pioneering we will continuously try new approaches and ideas, challenging the status quo. Uncompromising we will do what we say we are going to do and when we are going to do it. Compassionate we are committed to enabling people to have choice over their care and support. Person Specification Essential Experience Required Desirable Experience Required Experience of leading or managing frontline services. Experience of managing staff and/or volunteers. Experience of safeguarding responsibilities. A network of contacts within local authorities, the health sector and voluntary sector organisations in Herefordshire. Experience of working with unpaid carers or people with care/support needs. Experience of business case development and bid writing/contract tendering. Experience of managing Health & Safety risks. Knowledge of the Care Act and carers rights Essential Skills and Abilities Required Desirable Skills and Abilities Required Strong leadership and team building skills. Able to look at the bigger picture and devise plans and priorities that are clearly aligned to achieving an agreed strategy. To also contribute to decision-making and future strategy development. Ability to enact and/or manage change. Excellent communication and relationship building skills, able to communicate effectively with service users, external partners, funders and professionals. Ability to work co-operatively and effectively with colleagues across the organisation. Ability to obtain and provide insight and analysis to ensure funders fully understand the value of our services and that we are meeting contract requirements with a focus on meeting targets and demonstrating outcomes. Capacity to resolve complex and/or challenging situations with the ability to influence actions and appropriately and positively respond to constructive criticism or challenge. Ability to maintain professional boundaries, including appropriate levels of confidentiality and the requirements of GDPR. Qualifications Required Other Desirable Criteria Good working knowledge of Microsoft Office applications Ability and willingness to travel as part of the role and wider organisational requirements. A commitment to continual professional development Positive attitude toward carers and committed to equality, diversity and inclusion. Knowledge of using CRM systems. ILM Level 5 or above NB: This role profile is not intended to be an exhaustive list of duties and responsibilities, but to give an indication of the main areas of activity and involvement This role profile is an outline of the key tasks and responsibilities of the post, and the post holder may be required to undertake additional duties appropriate to the pay band. The post may change over time to reflect the developing needs of the Charity and its services, as well as the personal development needs of the post holder. This post is exempt under the provisions of the Rehabilitation of Offenders Act (Exceptions) Order 1975 and is subject to an enhanced Disclosure and Barring Service check.
Mar 12, 2026
Full time
ROLE PROFILE: Carers Service Manager - Herefordshire Carer Links Responsible to: Director of Governance and Charitable Services Responsible for: Operational team operating across Herefordshire Location: Hybrid Home / Office Based Fred Bulmer Centre, Hereford (minimum two days in the office) Salary: £30,000 Hours of Work: Full Time 37.5 hours per week Key Purpose / WHY? The Carers Services Manager will play a vital role in leading a team to assist unpaid carers to connect with their communities and access the support they need within Herefordshire. The role will support the Herefordshire team, who deliver the what matters assessment to carers and provide bespoke, person-centered information, advice and guidance to people accessing our services. Support includes but is not limited to; one-to-one support, events and activities, as well as signposting and referring to relevant agencies for additional support helping people on their caring journey. The role will work alongside internal teams and external partners to create community connections, develop an outreach support program, linking people to community resources with a focus on preventing the need for escalation to statutory services. Key accountabilities & responsibilities 1. Service Leadership and Delivery Oversee day to day delivery of our commissioned Information, Advice and Guidance service for unpaid Carers in Herefordshire Facilitate the application, review and distribution of small grants to unpaid carers across the region as required Monitor service quality and delivery and report monthly Key Performance Indicators and quarterly monitoring reports to Local Authority Commissioners. Ensure reporting demonstrates the scale, impact, and quality of our services. Meet with commissioners to review service performance quarterly Ensure the service is visible and accessible to carers from all communities Support carer self-identification and address barriers to engagement, including those faced by underrepresented groups of carers Help raise the profile and recognition of TuVida to assist with recruitment, service-user and partner engagement and financial sustainability by contributing to social media presence and the website 2. Service Development Work collaboratively with senior colleagues, identifying opportunities for sustainable growth, and working to execute commercial opportunities, including supporting and/or leading on tendering, Bidding, and negotiating new business as well as business retention strategies and mobilisation of new business. 3. Team Management Lead and develop a team to deliver person-centered outcomes for unpaid carers across Herefordshire providing practical support and guidance as required Provide exemplary leadership and management for the team, including regular team meetings, 121 s and objective setting, caseload management, performance reviews and promoting professional development and well-being Create development plans for team members, identifying training needs and growth opportunities within the team and wider organisation Foster a collaborative team environment that promotes knowledge sharing, continuous improvement, and high-performance standards Delegate effectively while maintaining oversight of service quality and manager satisfaction Oversee recruitment and inductions of new staff Manage leave and staff absence Act as designated safeguarding lead for the team, maintaining hight standards of safeguarding practice. Support the team through the process of raising safeguards and following up on safeguarding concerns complying with internal and external agencies policies and procedures. 4. Partnership and Stakeholder Engagement Ensure the services work collaboratively with partners and community services, manage the delivery of a program of support and services that help improve the wellbeing of carers and which respond to their needs and aspirations. Lead on increasing the awareness of TuVida s services in the county, including development of marketing materials, attending events, stakeholder meetings and increasing recognition of and support available for unpaid carers. Build and maintain effective relationships with local authority, health services, and other stakeholders and third sector organisations involved in supporting carers Represent the service at multi-agency meetings and network meetings Promote awareness of carer rights and needs within the community through talks and training General As a carers services manager the post holder will be a key brand ambassador and a custodian of our values and our reputation. The post holder will lead by example in every area of their work and will work in accordance with the organisation s policies and procedures. We are an organisation led by our culture and values. Our expectation is that all employees will adhere to behaviors that demonstrate these values in everything they do and all decisions they make. No matter what role an employee holds in the organisation, we expect them to operate with compassion for our clients and for each other; to fiercely protect and promote the brand and the reputation of the organisation; and to work in a spirit of openness and trust always challenging practice or behavior that compromises the reputation or values in any way. Vision Values A society where every person who is ill or disabled and every carer can live well and enjoy life Pioneering we will continuously try new approaches and ideas, challenging the status quo. Uncompromising we will do what we say we are going to do and when we are going to do it. Compassionate we are committed to enabling people to have choice over their care and support. Person Specification Essential Experience Required Desirable Experience Required Experience of leading or managing frontline services. Experience of managing staff and/or volunteers. Experience of safeguarding responsibilities. A network of contacts within local authorities, the health sector and voluntary sector organisations in Herefordshire. Experience of working with unpaid carers or people with care/support needs. Experience of business case development and bid writing/contract tendering. Experience of managing Health & Safety risks. Knowledge of the Care Act and carers rights Essential Skills and Abilities Required Desirable Skills and Abilities Required Strong leadership and team building skills. Able to look at the bigger picture and devise plans and priorities that are clearly aligned to achieving an agreed strategy. To also contribute to decision-making and future strategy development. Ability to enact and/or manage change. Excellent communication and relationship building skills, able to communicate effectively with service users, external partners, funders and professionals. Ability to work co-operatively and effectively with colleagues across the organisation. Ability to obtain and provide insight and analysis to ensure funders fully understand the value of our services and that we are meeting contract requirements with a focus on meeting targets and demonstrating outcomes. Capacity to resolve complex and/or challenging situations with the ability to influence actions and appropriately and positively respond to constructive criticism or challenge. Ability to maintain professional boundaries, including appropriate levels of confidentiality and the requirements of GDPR. Qualifications Required Other Desirable Criteria Good working knowledge of Microsoft Office applications Ability and willingness to travel as part of the role and wider organisational requirements. A commitment to continual professional development Positive attitude toward carers and committed to equality, diversity and inclusion. Knowledge of using CRM systems. ILM Level 5 or above NB: This role profile is not intended to be an exhaustive list of duties and responsibilities, but to give an indication of the main areas of activity and involvement This role profile is an outline of the key tasks and responsibilities of the post, and the post holder may be required to undertake additional duties appropriate to the pay band. The post may change over time to reflect the developing needs of the Charity and its services, as well as the personal development needs of the post holder. This post is exempt under the provisions of the Rehabilitation of Offenders Act (Exceptions) Order 1975 and is subject to an enhanced Disclosure and Barring Service check.
Business Development Manager £32,000 - £40,000 Base Salary + (Uncapped Commission) + Excellent Benefits Hybrid London Leading b2b events, data and marketing business seeks a highly talented degree educated, Business Development Manager to join their team. This role will focus on selling bespoke sponsorship opportunities to clients globally, within the lucrative Fintech and AI market. We are keen to hear from candidates with 1-2 years b2b sales experience and a strong degree who are looking to diversify their b2b sales experience and move into event sales. Essentially we are looking for someone who is keen to transition into a highly consultative, high deal value sales role. Role: Business Development Manager - Sponsorship Sales Generating new business, increasing pipeline and bringing on new prospects Manage a number of existing accounts Sell high-value sponsorship opportunities Pitch clients over the phone and through face to face meetings Attend competitor events Scope to travel internationally Consultative selling is a key part of this role, the right candidate should be able to sell creatively, through solution led selling. Profile of Candidate: 1-2 Years + in b2b sales - proven track record of success Experience in media sales, recruitment, software sales etc will be considered Strong desire to sell Degree educated - Ideally a leading university Excellent communication skills Successful track record achieving revenue targets Someone with a consultative sales approach is a necessity here L ipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Mar 12, 2026
Full time
Business Development Manager £32,000 - £40,000 Base Salary + (Uncapped Commission) + Excellent Benefits Hybrid London Leading b2b events, data and marketing business seeks a highly talented degree educated, Business Development Manager to join their team. This role will focus on selling bespoke sponsorship opportunities to clients globally, within the lucrative Fintech and AI market. We are keen to hear from candidates with 1-2 years b2b sales experience and a strong degree who are looking to diversify their b2b sales experience and move into event sales. Essentially we are looking for someone who is keen to transition into a highly consultative, high deal value sales role. Role: Business Development Manager - Sponsorship Sales Generating new business, increasing pipeline and bringing on new prospects Manage a number of existing accounts Sell high-value sponsorship opportunities Pitch clients over the phone and through face to face meetings Attend competitor events Scope to travel internationally Consultative selling is a key part of this role, the right candidate should be able to sell creatively, through solution led selling. Profile of Candidate: 1-2 Years + in b2b sales - proven track record of success Experience in media sales, recruitment, software sales etc will be considered Strong desire to sell Degree educated - Ideally a leading university Excellent communication skills Successful track record achieving revenue targets Someone with a consultative sales approach is a necessity here L ipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Gymboree Play & Music East Dulwich
Southwark, London
Gymboree Play & Learn East Dulwich is looking for an enthusiastic, organised and inspiring Centre Manager to lead our vibrant children's play and learning centre. Gymboree is a globally recognised early childhood development programme where play, music, movement and creativity support children's learning from birth to five years old. Our centre is a welcoming community space where children and families connect, explore and grow together. We are looking for someone who can combine strong leadership with warmth and creativity, ensuring the centre continues to deliver exceptional experiences for children and their families. About the Role As Centre Manager, you will be responsible for the day-to-day running of Gymboree East Dulwich, overseeing operations, staff, classes, and customer experience. You will lead a small team of teachers, ensure classes run smoothly, and maintain the welcoming and engaging atmosphere that Gymboree is known for. The role also includes supporting membership growth, organising events, and building strong relationships with families in the local community. This is a hands-on leadership role, perfect for someone who enjoys both management and being actively involved with children and families. Key Responsibilities • Oversee the daily operations of the centre Lead, support and motivate the teaching team Ensure classes are delivered to a high standard of engagement and quality Maintain excellent customer experience and relationships with families Manage bookings, memberships and class scheduling Support marketing and community engagement initiatives Organise special events, workshops and birthday parties Ensure health, safety and safeguarding standards are maintained Support recruitment and staff training when required We are looking for someone who: Has leadership or management experience Has experience working with children, families, or early years environments Is organised, proactive and solution-focused Has a warm, positive and engaging personality Enjoys building relationships with parents and carers Can confidently lead a team and support staff development Is passionate about early childhood development and learning through play What we offer A positive and creative working environment The opportunity to lead a much-loved local children's centre The chance to make a real impact on children's early development Training and support within the Gymboree Play & Learn programme Opportunities to grow within the business
Mar 12, 2026
Full time
Gymboree Play & Learn East Dulwich is looking for an enthusiastic, organised and inspiring Centre Manager to lead our vibrant children's play and learning centre. Gymboree is a globally recognised early childhood development programme where play, music, movement and creativity support children's learning from birth to five years old. Our centre is a welcoming community space where children and families connect, explore and grow together. We are looking for someone who can combine strong leadership with warmth and creativity, ensuring the centre continues to deliver exceptional experiences for children and their families. About the Role As Centre Manager, you will be responsible for the day-to-day running of Gymboree East Dulwich, overseeing operations, staff, classes, and customer experience. You will lead a small team of teachers, ensure classes run smoothly, and maintain the welcoming and engaging atmosphere that Gymboree is known for. The role also includes supporting membership growth, organising events, and building strong relationships with families in the local community. This is a hands-on leadership role, perfect for someone who enjoys both management and being actively involved with children and families. Key Responsibilities • Oversee the daily operations of the centre Lead, support and motivate the teaching team Ensure classes are delivered to a high standard of engagement and quality Maintain excellent customer experience and relationships with families Manage bookings, memberships and class scheduling Support marketing and community engagement initiatives Organise special events, workshops and birthday parties Ensure health, safety and safeguarding standards are maintained Support recruitment and staff training when required We are looking for someone who: Has leadership or management experience Has experience working with children, families, or early years environments Is organised, proactive and solution-focused Has a warm, positive and engaging personality Enjoys building relationships with parents and carers Can confidently lead a team and support staff development Is passionate about early childhood development and learning through play What we offer A positive and creative working environment The opportunity to lead a much-loved local children's centre The chance to make a real impact on children's early development Training and support within the Gymboree Play & Learn programme Opportunities to grow within the business
Telesales Manager Trade Mastermind (B2B Education & Events) Location: Peterborough HQ Salary: £75,000 Base + £150,000 OTE (Uncapped) Package: Car Allowance Monthly Bonuses Attendance + Sales Overrides Private Health Pension Fast-Track to Head of Sales Lead, Scale & Elevate an Existing Telesales Team Inside One of the UKs Fastest-Growing Education Companies Trade Mastermind is the UKs leading bu click apply for full job details
Mar 12, 2026
Contractor
Telesales Manager Trade Mastermind (B2B Education & Events) Location: Peterborough HQ Salary: £75,000 Base + £150,000 OTE (Uncapped) Package: Car Allowance Monthly Bonuses Attendance + Sales Overrides Private Health Pension Fast-Track to Head of Sales Lead, Scale & Elevate an Existing Telesales Team Inside One of the UKs Fastest-Growing Education Companies Trade Mastermind is the UKs leading bu click apply for full job details
Job Description: Territory area: Leicestershire - Lincolnshire - Nottingham - Sheffield- Hull - Stockport - Stoke -on- Trent £39,300 - £44,300 dependent on experience + Company Performance bonus, company car & exceptional Benefits 37.5 Hours per week - Mon-Fri 8.30am-5pm including working up to 10-12 weekends a year for dog/cat show events The Role The Area Business Manager role at Royal Canin is critical to ensure we reach more Partners (breeders and rescue) to increase recommendation and drive retention. It is a field-based role covering part of Northern England, responsible for the relationship with our breeders and Rescue Partners. Recommendation of our Royal Canin products to new puppy/kitten and dog/cat new owners is the number one priority in line with our Value Partnerships strategy; by serving more pets you will help transform our business growth. The role is also responsible for the sales value and volume of an extended portfolio including PRO bespoke products and a range of Pet Speciality Retail sku's. Critical to building relationships within the Pet Professionals, leveraging the consultative selling approach and co-create solutions to not only increase their nutritional knowledge and usage but to also support their recommendation and Professionals digitalization to generate mutual benefits and health through nutrition and beyond outcomes. The Area Business Manager will also be expected to attend a number of dog and cat shows throughout the year, some will be over the weekend, working on our show unit with other members of the PRO team. What's in it for you? Private healthcare + equal parental leave Generous pension (up to 9% contribution) Life assurance (4x salary) EV salary sacrifice scheme Annual leave starting at 24 days, rising to 32 with service What We're Looking For Relationship Building: Ability to create strong relationships across internal departments and external partners. Direct Experience: Minimum 1 years proven track record in territory sales or within a sales function (selling direct to the end consumer) ideally within the Petcare industry Tech Savvy: Strong presentation and IT skills (proficient in Microsoft Word, Excel, PowerPoint etc.) to support effective sales analysis and management of the territory Excellent communication, time management and planning/organisational skills Driver's License: A clean driving record is required. Awareness of our Royal Canin products and brand Enjoy working around cats and dogs Key Responsibilities Strive to achieve key KPI's, including new Breeder Acquisition to drive recommendation, distribution and product volume supported by a deep level of product knowledge to enable our Partners (e.g., breeders and rescue centres) to have relevant and impactful conversations to make an effective recommendation to the new Pet Owner. Identify new customer opportunities and prospects. Develop trusted relationships with all key Partners with a consumer centric focus and a Consultative Selling approach to co-create solutions to generate mutual benefits with health through nutrition outcomes. Effective and efficient territory management and adherence to coverage model ensuring that customers are visited in line with their classification. Follow a structured sales call with objectives set for every visit and outcomes recorded within the Set to Sell CRM system. To maintain a deep level of knowledge and understanding of our products, our portfolio and nutrition through available training tools and to effectively share this knowledge with our key partners. Actively participate and report in weekly "Meet The Numbers" meeting with Head of PRO + peers on performance versus targets, combined with risk and opportunity analysis. Attendance at cat and dog shows and events (some weekend work required); working as part of a team and taking on the lead as Show Manager as and when required. Supporting the Show and Events strategy. What You Can Expect from Mars Work alongside 130,000+ Associates worldwide guided by our Five Principles Be part of a purpose-driven company shaping "the world we want tomorrow" Access world-class training & development from day one Join a company with an industry-leading salary and benefits package
Mar 12, 2026
Full time
Job Description: Territory area: Leicestershire - Lincolnshire - Nottingham - Sheffield- Hull - Stockport - Stoke -on- Trent £39,300 - £44,300 dependent on experience + Company Performance bonus, company car & exceptional Benefits 37.5 Hours per week - Mon-Fri 8.30am-5pm including working up to 10-12 weekends a year for dog/cat show events The Role The Area Business Manager role at Royal Canin is critical to ensure we reach more Partners (breeders and rescue) to increase recommendation and drive retention. It is a field-based role covering part of Northern England, responsible for the relationship with our breeders and Rescue Partners. Recommendation of our Royal Canin products to new puppy/kitten and dog/cat new owners is the number one priority in line with our Value Partnerships strategy; by serving more pets you will help transform our business growth. The role is also responsible for the sales value and volume of an extended portfolio including PRO bespoke products and a range of Pet Speciality Retail sku's. Critical to building relationships within the Pet Professionals, leveraging the consultative selling approach and co-create solutions to not only increase their nutritional knowledge and usage but to also support their recommendation and Professionals digitalization to generate mutual benefits and health through nutrition and beyond outcomes. The Area Business Manager will also be expected to attend a number of dog and cat shows throughout the year, some will be over the weekend, working on our show unit with other members of the PRO team. What's in it for you? Private healthcare + equal parental leave Generous pension (up to 9% contribution) Life assurance (4x salary) EV salary sacrifice scheme Annual leave starting at 24 days, rising to 32 with service What We're Looking For Relationship Building: Ability to create strong relationships across internal departments and external partners. Direct Experience: Minimum 1 years proven track record in territory sales or within a sales function (selling direct to the end consumer) ideally within the Petcare industry Tech Savvy: Strong presentation and IT skills (proficient in Microsoft Word, Excel, PowerPoint etc.) to support effective sales analysis and management of the territory Excellent communication, time management and planning/organisational skills Driver's License: A clean driving record is required. Awareness of our Royal Canin products and brand Enjoy working around cats and dogs Key Responsibilities Strive to achieve key KPI's, including new Breeder Acquisition to drive recommendation, distribution and product volume supported by a deep level of product knowledge to enable our Partners (e.g., breeders and rescue centres) to have relevant and impactful conversations to make an effective recommendation to the new Pet Owner. Identify new customer opportunities and prospects. Develop trusted relationships with all key Partners with a consumer centric focus and a Consultative Selling approach to co-create solutions to generate mutual benefits with health through nutrition outcomes. Effective and efficient territory management and adherence to coverage model ensuring that customers are visited in line with their classification. Follow a structured sales call with objectives set for every visit and outcomes recorded within the Set to Sell CRM system. To maintain a deep level of knowledge and understanding of our products, our portfolio and nutrition through available training tools and to effectively share this knowledge with our key partners. Actively participate and report in weekly "Meet The Numbers" meeting with Head of PRO + peers on performance versus targets, combined with risk and opportunity analysis. Attendance at cat and dog shows and events (some weekend work required); working as part of a team and taking on the lead as Show Manager as and when required. Supporting the Show and Events strategy. What You Can Expect from Mars Work alongside 130,000+ Associates worldwide guided by our Five Principles Be part of a purpose-driven company shaping "the world we want tomorrow" Access world-class training & development from day one Join a company with an industry-leading salary and benefits package
Job Description: Territory area: Leicestershire - Lincolnshire - Nottingham - Sheffield- Hull - Stockport - Stoke -on- Trent £39,300 - £44,300 dependent on experience + Company Performance bonus, company car & exceptional Benefits 37.5 Hours per week - Mon-Fri 8.30am-5pm including working up to 10-12 weekends a year for dog/cat show events The Role The Area Business Manager role at Royal Canin is critical to ensure we reach more Partners (breeders and rescue) to increase recommendation and drive retention. It is a field-based role covering part of Northern England, responsible for the relationship with our breeders and Rescue Partners. Recommendation of our Royal Canin products to new puppy/kitten and dog/cat new owners is the number one priority in line with our Value Partnerships strategy; by serving more pets you will help transform our business growth. The role is also responsible for the sales value and volume of an extended portfolio including PRO bespoke products and a range of Pet Speciality Retail sku's. Critical to building relationships within the Pet Professionals, leveraging the consultative selling approach and co-create solutions to not only increase their nutritional knowledge and usage but to also support their recommendation and Professionals digitalization to generate mutual benefits and health through nutrition and beyond outcomes. The Area Business Manager will also be expected to attend a number of dog and cat shows throughout the year, some will be over the weekend, working on our show unit with other members of the PRO team. What's in it for you? Private healthcare + equal parental leave Generous pension (up to 9% contribution) Life assurance (4x salary) EV salary sacrifice scheme Annual leave starting at 24 days, rising to 32 with service What We're Looking For Relationship Building: Ability to create strong relationships across internal departments and external partners. Direct Experience: Minimum 1 years proven track record in territory sales or within a sales function (selling direct to the end consumer) ideally within the Petcare industry Tech Savvy: Strong presentation and IT skills (proficient in Microsoft Word, Excel, PowerPoint etc.) to support effective sales analysis and management of the territory Excellent communication, time management and planning/organisational skills Driver's License: A clean driving record is required. Awareness of our Royal Canin products and brand Enjoy working around cats and dogs Key Responsibilities Strive to achieve key KPI's, including new Breeder Acquisition to drive recommendation, distribution and product volume supported by a deep level of product knowledge to enable our Partners (e.g., breeders and rescue centres) to have relevant and impactful conversations to make an effective recommendation to the new Pet Owner. Identify new customer opportunities and prospects. Develop trusted relationships with all key Partners with a consumer centric focus and a Consultative Selling approach to co-create solutions to generate mutual benefits with health through nutrition outcomes. Effective and efficient territory management and adherence to coverage model ensuring that customers are visited in line with their classification. Follow a structured sales call with objectives set for every visit and outcomes recorded within the Set to Sell CRM system. To maintain a deep level of knowledge and understanding of our products, our portfolio and nutrition through available training tools and to effectively share this knowledge with our key partners. Actively participate and report in weekly "Meet The Numbers" meeting with Head of PRO + peers on performance versus targets, combined with risk and opportunity analysis. Attendance at cat and dog shows and events (some weekend work required); working as part of a team and taking on the lead as Show Manager as and when required. Supporting the Show and Events strategy. What You Can Expect from Mars Work alongside 130,000+ Associates worldwide guided by our Five Principles Be part of a purpose-driven company shaping "the world we want tomorrow" Access world-class training & development from day one Join a company with an industry-leading salary and benefits package
Mar 12, 2026
Full time
Job Description: Territory area: Leicestershire - Lincolnshire - Nottingham - Sheffield- Hull - Stockport - Stoke -on- Trent £39,300 - £44,300 dependent on experience + Company Performance bonus, company car & exceptional Benefits 37.5 Hours per week - Mon-Fri 8.30am-5pm including working up to 10-12 weekends a year for dog/cat show events The Role The Area Business Manager role at Royal Canin is critical to ensure we reach more Partners (breeders and rescue) to increase recommendation and drive retention. It is a field-based role covering part of Northern England, responsible for the relationship with our breeders and Rescue Partners. Recommendation of our Royal Canin products to new puppy/kitten and dog/cat new owners is the number one priority in line with our Value Partnerships strategy; by serving more pets you will help transform our business growth. The role is also responsible for the sales value and volume of an extended portfolio including PRO bespoke products and a range of Pet Speciality Retail sku's. Critical to building relationships within the Pet Professionals, leveraging the consultative selling approach and co-create solutions to not only increase their nutritional knowledge and usage but to also support their recommendation and Professionals digitalization to generate mutual benefits and health through nutrition and beyond outcomes. The Area Business Manager will also be expected to attend a number of dog and cat shows throughout the year, some will be over the weekend, working on our show unit with other members of the PRO team. What's in it for you? Private healthcare + equal parental leave Generous pension (up to 9% contribution) Life assurance (4x salary) EV salary sacrifice scheme Annual leave starting at 24 days, rising to 32 with service What We're Looking For Relationship Building: Ability to create strong relationships across internal departments and external partners. Direct Experience: Minimum 1 years proven track record in territory sales or within a sales function (selling direct to the end consumer) ideally within the Petcare industry Tech Savvy: Strong presentation and IT skills (proficient in Microsoft Word, Excel, PowerPoint etc.) to support effective sales analysis and management of the territory Excellent communication, time management and planning/organisational skills Driver's License: A clean driving record is required. Awareness of our Royal Canin products and brand Enjoy working around cats and dogs Key Responsibilities Strive to achieve key KPI's, including new Breeder Acquisition to drive recommendation, distribution and product volume supported by a deep level of product knowledge to enable our Partners (e.g., breeders and rescue centres) to have relevant and impactful conversations to make an effective recommendation to the new Pet Owner. Identify new customer opportunities and prospects. Develop trusted relationships with all key Partners with a consumer centric focus and a Consultative Selling approach to co-create solutions to generate mutual benefits with health through nutrition outcomes. Effective and efficient territory management and adherence to coverage model ensuring that customers are visited in line with their classification. Follow a structured sales call with objectives set for every visit and outcomes recorded within the Set to Sell CRM system. To maintain a deep level of knowledge and understanding of our products, our portfolio and nutrition through available training tools and to effectively share this knowledge with our key partners. Actively participate and report in weekly "Meet The Numbers" meeting with Head of PRO + peers on performance versus targets, combined with risk and opportunity analysis. Attendance at cat and dog shows and events (some weekend work required); working as part of a team and taking on the lead as Show Manager as and when required. Supporting the Show and Events strategy. What You Can Expect from Mars Work alongside 130,000+ Associates worldwide guided by our Five Principles Be part of a purpose-driven company shaping "the world we want tomorrow" Access world-class training & development from day one Join a company with an industry-leading salary and benefits package
Job Description: Territory area: Leicestershire - Lincolnshire - Nottingham - Sheffield- Hull - Stockport - Stoke -on- Trent £39,300 - £44,300 dependent on experience + Company Performance bonus, company car & exceptional Benefits 37.5 Hours per week - Mon-Fri 8.30am-5pm including working up to 10-12 weekends a year for dog/cat show events The Role The Area Business Manager role at Royal Canin is critical to ensure we reach more Partners (breeders and rescue) to increase recommendation and drive retention. It is a field-based role covering part of Northern England, responsible for the relationship with our breeders and Rescue Partners. Recommendation of our Royal Canin products to new puppy/kitten and dog/cat new owners is the number one priority in line with our Value Partnerships strategy; by serving more pets you will help transform our business growth. The role is also responsible for the sales value and volume of an extended portfolio including PRO bespoke products and a range of Pet Speciality Retail sku's. Critical to building relationships within the Pet Professionals, leveraging the consultative selling approach and co-create solutions to not only increase their nutritional knowledge and usage but to also support their recommendation and Professionals digitalization to generate mutual benefits and health through nutrition and beyond outcomes. The Area Business Manager will also be expected to attend a number of dog and cat shows throughout the year, some will be over the weekend, working on our show unit with other members of the PRO team. What's in it for you? Private healthcare + equal parental leave Generous pension (up to 9% contribution) Life assurance (4x salary) EV salary sacrifice scheme Annual leave starting at 24 days, rising to 32 with service What We're Looking For Relationship Building: Ability to create strong relationships across internal departments and external partners. Direct Experience: Minimum 1 years proven track record in territory sales or within a sales function (selling direct to the end consumer) ideally within the Petcare industry Tech Savvy: Strong presentation and IT skills (proficient in Microsoft Word, Excel, PowerPoint etc.) to support effective sales analysis and management of the territory Excellent communication, time management and planning/organisational skills Driver's License: A clean driving record is required. Awareness of our Royal Canin products and brand Enjoy working around cats and dogs Key Responsibilities Strive to achieve key KPI's, including new Breeder Acquisition to drive recommendation, distribution and product volume supported by a deep level of product knowledge to enable our Partners (e.g., breeders and rescue centres) to have relevant and impactful conversations to make an effective recommendation to the new Pet Owner. Identify new customer opportunities and prospects. Develop trusted relationships with all key Partners with a consumer centric focus and a Consultative Selling approach to co-create solutions to generate mutual benefits with health through nutrition outcomes. Effective and efficient territory management and adherence to coverage model ensuring that customers are visited in line with their classification. Follow a structured sales call with objectives set for every visit and outcomes recorded within the Set to Sell CRM system. To maintain a deep level of knowledge and understanding of our products, our portfolio and nutrition through available training tools and to effectively share this knowledge with our key partners. Actively participate and report in weekly "Meet The Numbers" meeting with Head of PRO + peers on performance versus targets, combined with risk and opportunity analysis. Attendance at cat and dog shows and events (some weekend work required); working as part of a team and taking on the lead as Show Manager as and when required. Supporting the Show and Events strategy. What You Can Expect from Mars Work alongside 130,000+ Associates worldwide guided by our Five Principles Be part of a purpose-driven company shaping "the world we want tomorrow" Access world-class training & development from day one Join a company with an industry-leading salary and benefits package
Mar 12, 2026
Full time
Job Description: Territory area: Leicestershire - Lincolnshire - Nottingham - Sheffield- Hull - Stockport - Stoke -on- Trent £39,300 - £44,300 dependent on experience + Company Performance bonus, company car & exceptional Benefits 37.5 Hours per week - Mon-Fri 8.30am-5pm including working up to 10-12 weekends a year for dog/cat show events The Role The Area Business Manager role at Royal Canin is critical to ensure we reach more Partners (breeders and rescue) to increase recommendation and drive retention. It is a field-based role covering part of Northern England, responsible for the relationship with our breeders and Rescue Partners. Recommendation of our Royal Canin products to new puppy/kitten and dog/cat new owners is the number one priority in line with our Value Partnerships strategy; by serving more pets you will help transform our business growth. The role is also responsible for the sales value and volume of an extended portfolio including PRO bespoke products and a range of Pet Speciality Retail sku's. Critical to building relationships within the Pet Professionals, leveraging the consultative selling approach and co-create solutions to not only increase their nutritional knowledge and usage but to also support their recommendation and Professionals digitalization to generate mutual benefits and health through nutrition and beyond outcomes. The Area Business Manager will also be expected to attend a number of dog and cat shows throughout the year, some will be over the weekend, working on our show unit with other members of the PRO team. What's in it for you? Private healthcare + equal parental leave Generous pension (up to 9% contribution) Life assurance (4x salary) EV salary sacrifice scheme Annual leave starting at 24 days, rising to 32 with service What We're Looking For Relationship Building: Ability to create strong relationships across internal departments and external partners. Direct Experience: Minimum 1 years proven track record in territory sales or within a sales function (selling direct to the end consumer) ideally within the Petcare industry Tech Savvy: Strong presentation and IT skills (proficient in Microsoft Word, Excel, PowerPoint etc.) to support effective sales analysis and management of the territory Excellent communication, time management and planning/organisational skills Driver's License: A clean driving record is required. Awareness of our Royal Canin products and brand Enjoy working around cats and dogs Key Responsibilities Strive to achieve key KPI's, including new Breeder Acquisition to drive recommendation, distribution and product volume supported by a deep level of product knowledge to enable our Partners (e.g., breeders and rescue centres) to have relevant and impactful conversations to make an effective recommendation to the new Pet Owner. Identify new customer opportunities and prospects. Develop trusted relationships with all key Partners with a consumer centric focus and a Consultative Selling approach to co-create solutions to generate mutual benefits with health through nutrition outcomes. Effective and efficient territory management and adherence to coverage model ensuring that customers are visited in line with their classification. Follow a structured sales call with objectives set for every visit and outcomes recorded within the Set to Sell CRM system. To maintain a deep level of knowledge and understanding of our products, our portfolio and nutrition through available training tools and to effectively share this knowledge with our key partners. Actively participate and report in weekly "Meet The Numbers" meeting with Head of PRO + peers on performance versus targets, combined with risk and opportunity analysis. Attendance at cat and dog shows and events (some weekend work required); working as part of a team and taking on the lead as Show Manager as and when required. Supporting the Show and Events strategy. What You Can Expect from Mars Work alongside 130,000+ Associates worldwide guided by our Five Principles Be part of a purpose-driven company shaping "the world we want tomorrow" Access world-class training & development from day one Join a company with an industry-leading salary and benefits package
Job Description: Territory area: Leicestershire - Lincolnshire - Nottingham - Sheffield- Hull - Stockport - Stoke -on- Trent £39,300 - £44,300 dependent on experience + Company Performance bonus, company car & exceptional Benefits 37.5 Hours per week - Mon-Fri 8.30am-5pm including working up to 10-12 weekends a year for dog/cat show events The Role The Area Business Manager role at Royal Canin is critical to ensure we reach more Partners (breeders and rescue) to increase recommendation and drive retention. It is a field-based role covering part of Northern England, responsible for the relationship with our breeders and Rescue Partners. Recommendation of our Royal Canin products to new puppy/kitten and dog/cat new owners is the number one priority in line with our Value Partnerships strategy; by serving more pets you will help transform our business growth. The role is also responsible for the sales value and volume of an extended portfolio including PRO bespoke products and a range of Pet Speciality Retail sku's. Critical to building relationships within the Pet Professionals, leveraging the consultative selling approach and co-create solutions to not only increase their nutritional knowledge and usage but to also support their recommendation and Professionals digitalization to generate mutual benefits and health through nutrition and beyond outcomes. The Area Business Manager will also be expected to attend a number of dog and cat shows throughout the year, some will be over the weekend, working on our show unit with other members of the PRO team. What's in it for you? Private healthcare + equal parental leave Generous pension (up to 9% contribution) Life assurance (4x salary) EV salary sacrifice scheme Annual leave starting at 24 days, rising to 32 with service What We're Looking For Relationship Building: Ability to create strong relationships across internal departments and external partners. Direct Experience: Minimum 1 years proven track record in territory sales or within a sales function (selling direct to the end consumer) ideally within the Petcare industry Tech Savvy: Strong presentation and IT skills (proficient in Microsoft Word, Excel, PowerPoint etc.) to support effective sales analysis and management of the territory Excellent communication, time management and planning/organisational skills Driver's License: A clean driving record is required. Awareness of our Royal Canin products and brand Enjoy working around cats and dogs Key Responsibilities Strive to achieve key KPI's, including new Breeder Acquisition to drive recommendation, distribution and product volume supported by a deep level of product knowledge to enable our Partners (e.g., breeders and rescue centres) to have relevant and impactful conversations to make an effective recommendation to the new Pet Owner. Identify new customer opportunities and prospects. Develop trusted relationships with all key Partners with a consumer centric focus and a Consultative Selling approach to co-create solutions to generate mutual benefits with health through nutrition outcomes. Effective and efficient territory management and adherence to coverage model ensuring that customers are visited in line with their classification. Follow a structured sales call with objectives set for every visit and outcomes recorded within the Set to Sell CRM system. To maintain a deep level of knowledge and understanding of our products, our portfolio and nutrition through available training tools and to effectively share this knowledge with our key partners. Actively participate and report in weekly "Meet The Numbers" meeting with Head of PRO + peers on performance versus targets, combined with risk and opportunity analysis. Attendance at cat and dog shows and events (some weekend work required); working as part of a team and taking on the lead as Show Manager as and when required. Supporting the Show and Events strategy. What You Can Expect from Mars Work alongside 130,000+ Associates worldwide guided by our Five Principles Be part of a purpose-driven company shaping "the world we want tomorrow" Access world-class training & development from day one Join a company with an industry-leading salary and benefits package
Mar 12, 2026
Full time
Job Description: Territory area: Leicestershire - Lincolnshire - Nottingham - Sheffield- Hull - Stockport - Stoke -on- Trent £39,300 - £44,300 dependent on experience + Company Performance bonus, company car & exceptional Benefits 37.5 Hours per week - Mon-Fri 8.30am-5pm including working up to 10-12 weekends a year for dog/cat show events The Role The Area Business Manager role at Royal Canin is critical to ensure we reach more Partners (breeders and rescue) to increase recommendation and drive retention. It is a field-based role covering part of Northern England, responsible for the relationship with our breeders and Rescue Partners. Recommendation of our Royal Canin products to new puppy/kitten and dog/cat new owners is the number one priority in line with our Value Partnerships strategy; by serving more pets you will help transform our business growth. The role is also responsible for the sales value and volume of an extended portfolio including PRO bespoke products and a range of Pet Speciality Retail sku's. Critical to building relationships within the Pet Professionals, leveraging the consultative selling approach and co-create solutions to not only increase their nutritional knowledge and usage but to also support their recommendation and Professionals digitalization to generate mutual benefits and health through nutrition and beyond outcomes. The Area Business Manager will also be expected to attend a number of dog and cat shows throughout the year, some will be over the weekend, working on our show unit with other members of the PRO team. What's in it for you? Private healthcare + equal parental leave Generous pension (up to 9% contribution) Life assurance (4x salary) EV salary sacrifice scheme Annual leave starting at 24 days, rising to 32 with service What We're Looking For Relationship Building: Ability to create strong relationships across internal departments and external partners. Direct Experience: Minimum 1 years proven track record in territory sales or within a sales function (selling direct to the end consumer) ideally within the Petcare industry Tech Savvy: Strong presentation and IT skills (proficient in Microsoft Word, Excel, PowerPoint etc.) to support effective sales analysis and management of the territory Excellent communication, time management and planning/organisational skills Driver's License: A clean driving record is required. Awareness of our Royal Canin products and brand Enjoy working around cats and dogs Key Responsibilities Strive to achieve key KPI's, including new Breeder Acquisition to drive recommendation, distribution and product volume supported by a deep level of product knowledge to enable our Partners (e.g., breeders and rescue centres) to have relevant and impactful conversations to make an effective recommendation to the new Pet Owner. Identify new customer opportunities and prospects. Develop trusted relationships with all key Partners with a consumer centric focus and a Consultative Selling approach to co-create solutions to generate mutual benefits with health through nutrition outcomes. Effective and efficient territory management and adherence to coverage model ensuring that customers are visited in line with their classification. Follow a structured sales call with objectives set for every visit and outcomes recorded within the Set to Sell CRM system. To maintain a deep level of knowledge and understanding of our products, our portfolio and nutrition through available training tools and to effectively share this knowledge with our key partners. Actively participate and report in weekly "Meet The Numbers" meeting with Head of PRO + peers on performance versus targets, combined with risk and opportunity analysis. Attendance at cat and dog shows and events (some weekend work required); working as part of a team and taking on the lead as Show Manager as and when required. Supporting the Show and Events strategy. What You Can Expect from Mars Work alongside 130,000+ Associates worldwide guided by our Five Principles Be part of a purpose-driven company shaping "the world we want tomorrow" Access world-class training & development from day one Join a company with an industry-leading salary and benefits package
Job Description: Territory area: Leicestershire - Lincolnshire - Nottingham - Sheffield- Hull - Stockport - Stoke -on- Trent £39,300 - £44,300 dependent on experience + Company Performance bonus, company car & exceptional Benefits 37.5 Hours per week - Mon-Fri 8.30am-5pm including working up to 10-12 weekends a year for dog/cat show events The Role The Area Business Manager role at Royal Canin is critical to ensure we reach more Partners (breeders and rescue) to increase recommendation and drive retention. It is a field-based role covering part of Northern England, responsible for the relationship with our breeders and Rescue Partners. Recommendation of our Royal Canin products to new puppy/kitten and dog/cat new owners is the number one priority in line with our Value Partnerships strategy; by serving more pets you will help transform our business growth. The role is also responsible for the sales value and volume of an extended portfolio including PRO bespoke products and a range of Pet Speciality Retail sku's. Critical to building relationships within the Pet Professionals, leveraging the consultative selling approach and co-create solutions to not only increase their nutritional knowledge and usage but to also support their recommendation and Professionals digitalization to generate mutual benefits and health through nutrition and beyond outcomes. The Area Business Manager will also be expected to attend a number of dog and cat shows throughout the year, some will be over the weekend, working on our show unit with other members of the PRO team. What's in it for you? Private healthcare + equal parental leave Generous pension (up to 9% contribution) Life assurance (4x salary) EV salary sacrifice scheme Annual leave starting at 24 days, rising to 32 with service What We're Looking For Relationship Building: Ability to create strong relationships across internal departments and external partners. Direct Experience: Minimum 1 years proven track record in territory sales or within a sales function (selling direct to the end consumer) ideally within the Petcare industry Tech Savvy: Strong presentation and IT skills (proficient in Microsoft Word, Excel, PowerPoint etc.) to support effective sales analysis and management of the territory Excellent communication, time management and planning/organisational skills Driver's License: A clean driving record is required. Awareness of our Royal Canin products and brand Enjoy working around cats and dogs Key Responsibilities Strive to achieve key KPI's, including new Breeder Acquisition to drive recommendation, distribution and product volume supported by a deep level of product knowledge to enable our Partners (e.g., breeders and rescue centres) to have relevant and impactful conversations to make an effective recommendation to the new Pet Owner. Identify new customer opportunities and prospects. Develop trusted relationships with all key Partners with a consumer centric focus and a Consultative Selling approach to co-create solutions to generate mutual benefits with health through nutrition outcomes. Effective and efficient territory management and adherence to coverage model ensuring that customers are visited in line with their classification. Follow a structured sales call with objectives set for every visit and outcomes recorded within the Set to Sell CRM system. To maintain a deep level of knowledge and understanding of our products, our portfolio and nutrition through available training tools and to effectively share this knowledge with our key partners. Actively participate and report in weekly "Meet The Numbers" meeting with Head of PRO + peers on performance versus targets, combined with risk and opportunity analysis. Attendance at cat and dog shows and events (some weekend work required); working as part of a team and taking on the lead as Show Manager as and when required. Supporting the Show and Events strategy. What You Can Expect from Mars Work alongside 130,000+ Associates worldwide guided by our Five Principles Be part of a purpose-driven company shaping "the world we want tomorrow" Access world-class training & development from day one Join a company with an industry-leading salary and benefits package
Mar 12, 2026
Full time
Job Description: Territory area: Leicestershire - Lincolnshire - Nottingham - Sheffield- Hull - Stockport - Stoke -on- Trent £39,300 - £44,300 dependent on experience + Company Performance bonus, company car & exceptional Benefits 37.5 Hours per week - Mon-Fri 8.30am-5pm including working up to 10-12 weekends a year for dog/cat show events The Role The Area Business Manager role at Royal Canin is critical to ensure we reach more Partners (breeders and rescue) to increase recommendation and drive retention. It is a field-based role covering part of Northern England, responsible for the relationship with our breeders and Rescue Partners. Recommendation of our Royal Canin products to new puppy/kitten and dog/cat new owners is the number one priority in line with our Value Partnerships strategy; by serving more pets you will help transform our business growth. The role is also responsible for the sales value and volume of an extended portfolio including PRO bespoke products and a range of Pet Speciality Retail sku's. Critical to building relationships within the Pet Professionals, leveraging the consultative selling approach and co-create solutions to not only increase their nutritional knowledge and usage but to also support their recommendation and Professionals digitalization to generate mutual benefits and health through nutrition and beyond outcomes. The Area Business Manager will also be expected to attend a number of dog and cat shows throughout the year, some will be over the weekend, working on our show unit with other members of the PRO team. What's in it for you? Private healthcare + equal parental leave Generous pension (up to 9% contribution) Life assurance (4x salary) EV salary sacrifice scheme Annual leave starting at 24 days, rising to 32 with service What We're Looking For Relationship Building: Ability to create strong relationships across internal departments and external partners. Direct Experience: Minimum 1 years proven track record in territory sales or within a sales function (selling direct to the end consumer) ideally within the Petcare industry Tech Savvy: Strong presentation and IT skills (proficient in Microsoft Word, Excel, PowerPoint etc.) to support effective sales analysis and management of the territory Excellent communication, time management and planning/organisational skills Driver's License: A clean driving record is required. Awareness of our Royal Canin products and brand Enjoy working around cats and dogs Key Responsibilities Strive to achieve key KPI's, including new Breeder Acquisition to drive recommendation, distribution and product volume supported by a deep level of product knowledge to enable our Partners (e.g., breeders and rescue centres) to have relevant and impactful conversations to make an effective recommendation to the new Pet Owner. Identify new customer opportunities and prospects. Develop trusted relationships with all key Partners with a consumer centric focus and a Consultative Selling approach to co-create solutions to generate mutual benefits with health through nutrition outcomes. Effective and efficient territory management and adherence to coverage model ensuring that customers are visited in line with their classification. Follow a structured sales call with objectives set for every visit and outcomes recorded within the Set to Sell CRM system. To maintain a deep level of knowledge and understanding of our products, our portfolio and nutrition through available training tools and to effectively share this knowledge with our key partners. Actively participate and report in weekly "Meet The Numbers" meeting with Head of PRO + peers on performance versus targets, combined with risk and opportunity analysis. Attendance at cat and dog shows and events (some weekend work required); working as part of a team and taking on the lead as Show Manager as and when required. Supporting the Show and Events strategy. What You Can Expect from Mars Work alongside 130,000+ Associates worldwide guided by our Five Principles Be part of a purpose-driven company shaping "the world we want tomorrow" Access world-class training & development from day one Join a company with an industry-leading salary and benefits package
Job Description: Territory area: Leicestershire - Lincolnshire - Nottingham - Sheffield- Hull - Stockport - Stoke -on- Trent £39,300 - £44,300 dependent on experience + Company Performance bonus, company car & exceptional Benefits 37.5 Hours per week - Mon-Fri 8.30am-5pm including working up to 10-12 weekends a year for dog/cat show events The Role The Area Business Manager role at Royal Canin is critical to ensure we reach more Partners (breeders and rescue) to increase recommendation and drive retention. It is a field-based role covering part of Northern England, responsible for the relationship with our breeders and Rescue Partners. Recommendation of our Royal Canin products to new puppy/kitten and dog/cat new owners is the number one priority in line with our Value Partnerships strategy; by serving more pets you will help transform our business growth. The role is also responsible for the sales value and volume of an extended portfolio including PRO bespoke products and a range of Pet Speciality Retail sku's. Critical to building relationships within the Pet Professionals, leveraging the consultative selling approach and co-create solutions to not only increase their nutritional knowledge and usage but to also support their recommendation and Professionals digitalization to generate mutual benefits and health through nutrition and beyond outcomes. The Area Business Manager will also be expected to attend a number of dog and cat shows throughout the year, some will be over the weekend, working on our show unit with other members of the PRO team. What's in it for you? Private healthcare + equal parental leave Generous pension (up to 9% contribution) Life assurance (4x salary) EV salary sacrifice scheme Annual leave starting at 24 days, rising to 32 with service What We're Looking For Relationship Building: Ability to create strong relationships across internal departments and external partners. Direct Experience: Minimum 1 years proven track record in territory sales or within a sales function (selling direct to the end consumer) ideally within the Petcare industry Tech Savvy: Strong presentation and IT skills (proficient in Microsoft Word, Excel, PowerPoint etc.) to support effective sales analysis and management of the territory Excellent communication, time management and planning/organisational skills Driver's License: A clean driving record is required. Awareness of our Royal Canin products and brand Enjoy working around cats and dogs Key Responsibilities Strive to achieve key KPI's, including new Breeder Acquisition to drive recommendation, distribution and product volume supported by a deep level of product knowledge to enable our Partners (e.g., breeders and rescue centres) to have relevant and impactful conversations to make an effective recommendation to the new Pet Owner. Identify new customer opportunities and prospects. Develop trusted relationships with all key Partners with a consumer centric focus and a Consultative Selling approach to co-create solutions to generate mutual benefits with health through nutrition outcomes. Effective and efficient territory management and adherence to coverage model ensuring that customers are visited in line with their classification. Follow a structured sales call with objectives set for every visit and outcomes recorded within the Set to Sell CRM system. To maintain a deep level of knowledge and understanding of our products, our portfolio and nutrition through available training tools and to effectively share this knowledge with our key partners. Actively participate and report in weekly "Meet The Numbers" meeting with Head of PRO + peers on performance versus targets, combined with risk and opportunity analysis. Attendance at cat and dog shows and events (some weekend work required); working as part of a team and taking on the lead as Show Manager as and when required. Supporting the Show and Events strategy. What You Can Expect from Mars Work alongside 130,000+ Associates worldwide guided by our Five Principles Be part of a purpose-driven company shaping "the world we want tomorrow" Access world-class training & development from day one Join a company with an industry-leading salary and benefits package
Mar 12, 2026
Full time
Job Description: Territory area: Leicestershire - Lincolnshire - Nottingham - Sheffield- Hull - Stockport - Stoke -on- Trent £39,300 - £44,300 dependent on experience + Company Performance bonus, company car & exceptional Benefits 37.5 Hours per week - Mon-Fri 8.30am-5pm including working up to 10-12 weekends a year for dog/cat show events The Role The Area Business Manager role at Royal Canin is critical to ensure we reach more Partners (breeders and rescue) to increase recommendation and drive retention. It is a field-based role covering part of Northern England, responsible for the relationship with our breeders and Rescue Partners. Recommendation of our Royal Canin products to new puppy/kitten and dog/cat new owners is the number one priority in line with our Value Partnerships strategy; by serving more pets you will help transform our business growth. The role is also responsible for the sales value and volume of an extended portfolio including PRO bespoke products and a range of Pet Speciality Retail sku's. Critical to building relationships within the Pet Professionals, leveraging the consultative selling approach and co-create solutions to not only increase their nutritional knowledge and usage but to also support their recommendation and Professionals digitalization to generate mutual benefits and health through nutrition and beyond outcomes. The Area Business Manager will also be expected to attend a number of dog and cat shows throughout the year, some will be over the weekend, working on our show unit with other members of the PRO team. What's in it for you? Private healthcare + equal parental leave Generous pension (up to 9% contribution) Life assurance (4x salary) EV salary sacrifice scheme Annual leave starting at 24 days, rising to 32 with service What We're Looking For Relationship Building: Ability to create strong relationships across internal departments and external partners. Direct Experience: Minimum 1 years proven track record in territory sales or within a sales function (selling direct to the end consumer) ideally within the Petcare industry Tech Savvy: Strong presentation and IT skills (proficient in Microsoft Word, Excel, PowerPoint etc.) to support effective sales analysis and management of the territory Excellent communication, time management and planning/organisational skills Driver's License: A clean driving record is required. Awareness of our Royal Canin products and brand Enjoy working around cats and dogs Key Responsibilities Strive to achieve key KPI's, including new Breeder Acquisition to drive recommendation, distribution and product volume supported by a deep level of product knowledge to enable our Partners (e.g., breeders and rescue centres) to have relevant and impactful conversations to make an effective recommendation to the new Pet Owner. Identify new customer opportunities and prospects. Develop trusted relationships with all key Partners with a consumer centric focus and a Consultative Selling approach to co-create solutions to generate mutual benefits with health through nutrition outcomes. Effective and efficient territory management and adherence to coverage model ensuring that customers are visited in line with their classification. Follow a structured sales call with objectives set for every visit and outcomes recorded within the Set to Sell CRM system. To maintain a deep level of knowledge and understanding of our products, our portfolio and nutrition through available training tools and to effectively share this knowledge with our key partners. Actively participate and report in weekly "Meet The Numbers" meeting with Head of PRO + peers on performance versus targets, combined with risk and opportunity analysis. Attendance at cat and dog shows and events (some weekend work required); working as part of a team and taking on the lead as Show Manager as and when required. Supporting the Show and Events strategy. What You Can Expect from Mars Work alongside 130,000+ Associates worldwide guided by our Five Principles Be part of a purpose-driven company shaping "the world we want tomorrow" Access world-class training & development from day one Join a company with an industry-leading salary and benefits package
Job Description: Territory area: Leicestershire - Lincolnshire - Nottingham - Sheffield- Hull - Stockport - Stoke -on- Trent £39,300 - £44,300 dependent on experience + Company Performance bonus, company car & exceptional Benefits 37.5 Hours per week - Mon-Fri 8.30am-5pm including working up to 10-12 weekends a year for dog/cat show events The Role The Area Business Manager role at Royal Canin is critical to ensure we reach more Partners (breeders and rescue) to increase recommendation and drive retention. It is a field-based role covering part of Northern England, responsible for the relationship with our breeders and Rescue Partners. Recommendation of our Royal Canin products to new puppy/kitten and dog/cat new owners is the number one priority in line with our Value Partnerships strategy; by serving more pets you will help transform our business growth. The role is also responsible for the sales value and volume of an extended portfolio including PRO bespoke products and a range of Pet Speciality Retail sku's. Critical to building relationships within the Pet Professionals, leveraging the consultative selling approach and co-create solutions to not only increase their nutritional knowledge and usage but to also support their recommendation and Professionals digitalization to generate mutual benefits and health through nutrition and beyond outcomes. The Area Business Manager will also be expected to attend a number of dog and cat shows throughout the year, some will be over the weekend, working on our show unit with other members of the PRO team. What's in it for you? Private healthcare + equal parental leave Generous pension (up to 9% contribution) Life assurance (4x salary) EV salary sacrifice scheme Annual leave starting at 24 days, rising to 32 with service What We're Looking For Relationship Building: Ability to create strong relationships across internal departments and external partners. Direct Experience: Minimum 1 years proven track record in territory sales or within a sales function (selling direct to the end consumer) ideally within the Petcare industry Tech Savvy: Strong presentation and IT skills (proficient in Microsoft Word, Excel, PowerPoint etc.) to support effective sales analysis and management of the territory Excellent communication, time management and planning/organisational skills Driver's License: A clean driving record is required. Awareness of our Royal Canin products and brand Enjoy working around cats and dogs Key Responsibilities Strive to achieve key KPI's, including new Breeder Acquisition to drive recommendation, distribution and product volume supported by a deep level of product knowledge to enable our Partners (e.g., breeders and rescue centres) to have relevant and impactful conversations to make an effective recommendation to the new Pet Owner. Identify new customer opportunities and prospects. Develop trusted relationships with all key Partners with a consumer centric focus and a Consultative Selling approach to co-create solutions to generate mutual benefits with health through nutrition outcomes. Effective and efficient territory management and adherence to coverage model ensuring that customers are visited in line with their classification. Follow a structured sales call with objectives set for every visit and outcomes recorded within the Set to Sell CRM system. To maintain a deep level of knowledge and understanding of our products, our portfolio and nutrition through available training tools and to effectively share this knowledge with our key partners. Actively participate and report in weekly "Meet The Numbers" meeting with Head of PRO + peers on performance versus targets, combined with risk and opportunity analysis. Attendance at cat and dog shows and events (some weekend work required); working as part of a team and taking on the lead as Show Manager as and when required. Supporting the Show and Events strategy. What You Can Expect from Mars Work alongside 130,000+ Associates worldwide guided by our Five Principles Be part of a purpose-driven company shaping "the world we want tomorrow" Access world-class training & development from day one Join a company with an industry-leading salary and benefits package
Mar 12, 2026
Full time
Job Description: Territory area: Leicestershire - Lincolnshire - Nottingham - Sheffield- Hull - Stockport - Stoke -on- Trent £39,300 - £44,300 dependent on experience + Company Performance bonus, company car & exceptional Benefits 37.5 Hours per week - Mon-Fri 8.30am-5pm including working up to 10-12 weekends a year for dog/cat show events The Role The Area Business Manager role at Royal Canin is critical to ensure we reach more Partners (breeders and rescue) to increase recommendation and drive retention. It is a field-based role covering part of Northern England, responsible for the relationship with our breeders and Rescue Partners. Recommendation of our Royal Canin products to new puppy/kitten and dog/cat new owners is the number one priority in line with our Value Partnerships strategy; by serving more pets you will help transform our business growth. The role is also responsible for the sales value and volume of an extended portfolio including PRO bespoke products and a range of Pet Speciality Retail sku's. Critical to building relationships within the Pet Professionals, leveraging the consultative selling approach and co-create solutions to not only increase their nutritional knowledge and usage but to also support their recommendation and Professionals digitalization to generate mutual benefits and health through nutrition and beyond outcomes. The Area Business Manager will also be expected to attend a number of dog and cat shows throughout the year, some will be over the weekend, working on our show unit with other members of the PRO team. What's in it for you? Private healthcare + equal parental leave Generous pension (up to 9% contribution) Life assurance (4x salary) EV salary sacrifice scheme Annual leave starting at 24 days, rising to 32 with service What We're Looking For Relationship Building: Ability to create strong relationships across internal departments and external partners. Direct Experience: Minimum 1 years proven track record in territory sales or within a sales function (selling direct to the end consumer) ideally within the Petcare industry Tech Savvy: Strong presentation and IT skills (proficient in Microsoft Word, Excel, PowerPoint etc.) to support effective sales analysis and management of the territory Excellent communication, time management and planning/organisational skills Driver's License: A clean driving record is required. Awareness of our Royal Canin products and brand Enjoy working around cats and dogs Key Responsibilities Strive to achieve key KPI's, including new Breeder Acquisition to drive recommendation, distribution and product volume supported by a deep level of product knowledge to enable our Partners (e.g., breeders and rescue centres) to have relevant and impactful conversations to make an effective recommendation to the new Pet Owner. Identify new customer opportunities and prospects. Develop trusted relationships with all key Partners with a consumer centric focus and a Consultative Selling approach to co-create solutions to generate mutual benefits with health through nutrition outcomes. Effective and efficient territory management and adherence to coverage model ensuring that customers are visited in line with their classification. Follow a structured sales call with objectives set for every visit and outcomes recorded within the Set to Sell CRM system. To maintain a deep level of knowledge and understanding of our products, our portfolio and nutrition through available training tools and to effectively share this knowledge with our key partners. Actively participate and report in weekly "Meet The Numbers" meeting with Head of PRO + peers on performance versus targets, combined with risk and opportunity analysis. Attendance at cat and dog shows and events (some weekend work required); working as part of a team and taking on the lead as Show Manager as and when required. Supporting the Show and Events strategy. What You Can Expect from Mars Work alongside 130,000+ Associates worldwide guided by our Five Principles Be part of a purpose-driven company shaping "the world we want tomorrow" Access world-class training & development from day one Join a company with an industry-leading salary and benefits package
