PADDINGTON PARTNERSHIP
City Of Westminster, London
A fantastic opportunity has arisen for an organised and self-starting professional to lead on events and marketing for Grand Union Business Improvement District. Job Overview The Events and Marketing Manager will be responsible for planning, delivering and promoting events for our BID members, communicating the work of the BID and celebrating our achievements. Job Description This role comprises both business to business and business to consumer functions, and we are seeking candidates with experience of both. Events: Devising, planning and delivering networking, wellbeing and competitive socialising events for BID members. Working with estate teams, local operators and venues to develop and deliver future events. Undertaking evaluations and feedback surveys to continually grow the BID's offer and ensure it remains responsive and relevant to our members. Supporting the Community team in all promotion and marketing of their multi-company volunteering events. Helping the community team at volunteer events from time to time as required. Adding value to events planned and delivered in or adjacent to the BID area by estates, landlords and local suppliers. Marketing: Promoting individual projects and services within the BID's portfolio to BID members, including a thriving volunteering programme, a wellbeing series, competitive socialising events and cross-company sector-based employee networks. Maintaining and building a list of third-party digital and media platforms across the BID area to drive engagement with our events and raise awareness of the BID. These include apps, big screens, building and estate communication systems. Planning and delivering a content strategy including web articles promoting the BID's achievements, volunteering impact, newsletters and social media content (LinkedIn, Instagram, X, BlueSky, YouTube). Growing follower numbers and engagement to reach a wider audience. Drafting and publishing monthly e-newsletters and alerts to BID members and stakeholders and continuing to drive sign-ups. Maintaining use of standardised promotional templates for colleagues for events, keeping all branding, messaging and visuals cohesive. Securing offers and promoting Paddington amenities through digital and social media. Adding offers, events and competitions to estates and building app platforms. Regularly updating food and beverage information on the BID website to reflect new openings and local offers. Maintaining and regularly refreshing an extensive photographic and video library, commissioning new photography and videography as required. Maintaining the BID's website, and overseeing its growth as the BID develops, liaising with the website's external freelancers and agencies as appropriate. Commissioning, updating and distributing printed collateral that promotes the BID's assets; devising new collateral that responds to business ideas and needs, celebrates the location and meets consumer requirements. Supporting the team with the production of the BID's annual report and impact report. Stakeholder Engagement: Executing a stakeholder engagement programme and communications strategy with BID members, voluntary contributors, community partners and key stakeholder agencies, regularly meeting colleagues from member companies to listen and shape the BID's offer. Maintaining a strong network of communications and public affairs leads at BID member companies and fostering ongoing relationships. Acting as first point of contact for communications teams and retained agencies from BID member companies and stakeholders. Likewise handling all press enquiries. Collaborating with BID members and stakeholders, their retained PR agencies and in-house communication teams to ensure consistent messaging, and phased content. Person Specification We are seeking someone who is highly motivated with project and event management experience, partnership working and stakeholder engagement skills. Required education and experience: Degree level or equivalent. Three years' relevant post qualification work experience including event delivery, and marketing. (Essential) Experience delivering a complex organisational communications strategy comprising electronic and printed collateral, websites and social media channels. (Essential) Experience developing and managing PR campaigns and responding to opportunities to gain positive PR. (Essential) Experience of using website content management systems, photo editing software, paid and unpaid social media, desktop publishing packages to design and produce engaging electronic and printed marketing collateral. (Essential) Experience of working with or representing BIDs, businesses or business organisations. (Essential) Experience of working with communities and local stakeholders, communicating sometimes complex projects, including infrastructure schemes. (Desirable) Experience of using customer relationship management databases and email marketing software to market activities, events and services. (Desirable) Required skills and competencies: An efficient, proactive team member, capable of working on multiple projects and activities, simultaneously maintaining high levels of good customer service and stakeholder relationships when under pressure. (Essential) Exceptional written and verbal communication skills with ability to write creatively for a range of media and audiences. (Essential) Able to communicate professionally and confidently to a range of stakeholders in the private, public and third sectors to influence and encourage co-operation, and have the diplomacy to manage the needs of a number of different partners. (Essential) Able to carry out business and content planning within a communications and PR framework. (Essential) Insightful marketing professional, able to build and develop consumer audiences and target initiatives effectively through print, paid and unpaid social media. (Essential) Able to prioritise own workload and to work to tight deadlines. (Essential) Confident user of MS Office, web content management systems, email marketing platforms and social media channels. (Essential) Interest in BIDs and/or the Paddington area as a place in which to live, spend leisure time, work and do business. (Desirable) Awareness of equal opportunities and health and safety. (Essential) Place of Work You will be based at The Paddington Partnership's offices in Paddington in London. You will be expected to travel to visit various members' premises as part of your daily activities, for which journey costs can be reclaimed. This is full time role that requires regular attendance in the office. Hours: Monday to Friday 9.00 a.m. to 5.00 p.m. with one hour for lunch. Occasional weekend and evening working, for which time off in lieu will be given. Holiday: 25 days per annum plus paid public holidays and Christmas closure. Employee benefits: The Paddington Partnership subscribes to an Employee Assistance Programme which you can utilise confidentially throughout your employment with us. You will be automatically enrolled on the employee pension scheme. The Paddington Partnership will contribute to your pension throughout your employment, unless you choose to opt out. Moving house day. 4pm finish on Fridays (subject to diaries). Eye test and podiatry appointment. Probationary period: Appointment will be subject to satisfactory references and a probationary period of six months. Full office attendance will be required during your probationary period. How to apply: A CV and covering letter should be submitted, setting out why you think you would be a great fit for this role Apply by: 5pm on Monday 9 March 2026. Interviews will be held on Friday 20 March 2026. Due to the volume of applicants we regret that we may not be able to reply to those applicants who have not been short-listed.
Feb 20, 2026
Seasonal
A fantastic opportunity has arisen for an organised and self-starting professional to lead on events and marketing for Grand Union Business Improvement District. Job Overview The Events and Marketing Manager will be responsible for planning, delivering and promoting events for our BID members, communicating the work of the BID and celebrating our achievements. Job Description This role comprises both business to business and business to consumer functions, and we are seeking candidates with experience of both. Events: Devising, planning and delivering networking, wellbeing and competitive socialising events for BID members. Working with estate teams, local operators and venues to develop and deliver future events. Undertaking evaluations and feedback surveys to continually grow the BID's offer and ensure it remains responsive and relevant to our members. Supporting the Community team in all promotion and marketing of their multi-company volunteering events. Helping the community team at volunteer events from time to time as required. Adding value to events planned and delivered in or adjacent to the BID area by estates, landlords and local suppliers. Marketing: Promoting individual projects and services within the BID's portfolio to BID members, including a thriving volunteering programme, a wellbeing series, competitive socialising events and cross-company sector-based employee networks. Maintaining and building a list of third-party digital and media platforms across the BID area to drive engagement with our events and raise awareness of the BID. These include apps, big screens, building and estate communication systems. Planning and delivering a content strategy including web articles promoting the BID's achievements, volunteering impact, newsletters and social media content (LinkedIn, Instagram, X, BlueSky, YouTube). Growing follower numbers and engagement to reach a wider audience. Drafting and publishing monthly e-newsletters and alerts to BID members and stakeholders and continuing to drive sign-ups. Maintaining use of standardised promotional templates for colleagues for events, keeping all branding, messaging and visuals cohesive. Securing offers and promoting Paddington amenities through digital and social media. Adding offers, events and competitions to estates and building app platforms. Regularly updating food and beverage information on the BID website to reflect new openings and local offers. Maintaining and regularly refreshing an extensive photographic and video library, commissioning new photography and videography as required. Maintaining the BID's website, and overseeing its growth as the BID develops, liaising with the website's external freelancers and agencies as appropriate. Commissioning, updating and distributing printed collateral that promotes the BID's assets; devising new collateral that responds to business ideas and needs, celebrates the location and meets consumer requirements. Supporting the team with the production of the BID's annual report and impact report. Stakeholder Engagement: Executing a stakeholder engagement programme and communications strategy with BID members, voluntary contributors, community partners and key stakeholder agencies, regularly meeting colleagues from member companies to listen and shape the BID's offer. Maintaining a strong network of communications and public affairs leads at BID member companies and fostering ongoing relationships. Acting as first point of contact for communications teams and retained agencies from BID member companies and stakeholders. Likewise handling all press enquiries. Collaborating with BID members and stakeholders, their retained PR agencies and in-house communication teams to ensure consistent messaging, and phased content. Person Specification We are seeking someone who is highly motivated with project and event management experience, partnership working and stakeholder engagement skills. Required education and experience: Degree level or equivalent. Three years' relevant post qualification work experience including event delivery, and marketing. (Essential) Experience delivering a complex organisational communications strategy comprising electronic and printed collateral, websites and social media channels. (Essential) Experience developing and managing PR campaigns and responding to opportunities to gain positive PR. (Essential) Experience of using website content management systems, photo editing software, paid and unpaid social media, desktop publishing packages to design and produce engaging electronic and printed marketing collateral. (Essential) Experience of working with or representing BIDs, businesses or business organisations. (Essential) Experience of working with communities and local stakeholders, communicating sometimes complex projects, including infrastructure schemes. (Desirable) Experience of using customer relationship management databases and email marketing software to market activities, events and services. (Desirable) Required skills and competencies: An efficient, proactive team member, capable of working on multiple projects and activities, simultaneously maintaining high levels of good customer service and stakeholder relationships when under pressure. (Essential) Exceptional written and verbal communication skills with ability to write creatively for a range of media and audiences. (Essential) Able to communicate professionally and confidently to a range of stakeholders in the private, public and third sectors to influence and encourage co-operation, and have the diplomacy to manage the needs of a number of different partners. (Essential) Able to carry out business and content planning within a communications and PR framework. (Essential) Insightful marketing professional, able to build and develop consumer audiences and target initiatives effectively through print, paid and unpaid social media. (Essential) Able to prioritise own workload and to work to tight deadlines. (Essential) Confident user of MS Office, web content management systems, email marketing platforms and social media channels. (Essential) Interest in BIDs and/or the Paddington area as a place in which to live, spend leisure time, work and do business. (Desirable) Awareness of equal opportunities and health and safety. (Essential) Place of Work You will be based at The Paddington Partnership's offices in Paddington in London. You will be expected to travel to visit various members' premises as part of your daily activities, for which journey costs can be reclaimed. This is full time role that requires regular attendance in the office. Hours: Monday to Friday 9.00 a.m. to 5.00 p.m. with one hour for lunch. Occasional weekend and evening working, for which time off in lieu will be given. Holiday: 25 days per annum plus paid public holidays and Christmas closure. Employee benefits: The Paddington Partnership subscribes to an Employee Assistance Programme which you can utilise confidentially throughout your employment with us. You will be automatically enrolled on the employee pension scheme. The Paddington Partnership will contribute to your pension throughout your employment, unless you choose to opt out. Moving house day. 4pm finish on Fridays (subject to diaries). Eye test and podiatry appointment. Probationary period: Appointment will be subject to satisfactory references and a probationary period of six months. Full office attendance will be required during your probationary period. How to apply: A CV and covering letter should be submitted, setting out why you think you would be a great fit for this role Apply by: 5pm on Monday 9 March 2026. Interviews will be held on Friday 20 March 2026. Due to the volume of applicants we regret that we may not be able to reply to those applicants who have not been short-listed.
Your roleCovering a period of absence, we have a new opportunity for a Talent Acquisition Administrator to join our close-knit team for a period of 6 months. As a Talent Acquisition Administrator you'll play a key role in delivering a seamless experience for both our Hiring Managers and our candidates. You will provide essential day-to-day administrative and operational support, helping to streamline recruitment processes and ensure timely, efficient delivery of TA services. By embracing digital tools and AI-enabled practices, youll contribute to modernising the teams operations allowing our Partners to focus on strategic hiring and candidate engagement. This is an excellent opportunity for someone with a growth mindset, strong attention to detail, and a passion for people operations within an international, mission-driven organisation. Main duties and responsibilities include: Maintaining job requisitions and recruitment workflows within Workday (our Applicant Tracking System). Managing the EMBL-EBI Talent Acquisition shared inbox, providing timely and professional responses to candidates and hiring managers. Allocating and monitoring Workday cases, ensuring service level agreements (SLAs) are consistently met. Publishing job postings, including targeted advertisements and internal vacancy notices. Coordinating interview scheduling (both virtual and on-site) and liaising with hiring teams to confirm logistics. Communicating with candidates throughout the hiring process to ensure an excellent candidate experience. Supporting candidate travel arrangements, including booking flights and accommodation. Assisting with social media recruitment marketing and other employer branding initiatives. Performing general administrative tasks such as document management, processing travel claims and invoices. Preparing reports and assist with recruitment analytics or research projects to support continuous improvement initiatives. You have Secondary school education - A levels / GCSEs (or equivalent) Experience gained in an administrative position Excellent customer service skills The ability to plan and prioritise work Ability to draft professional correspondence to hiring teams and applicants Ability to work with people from diverse cultural backgrounds Excellent attention to detail You may also have A degree in Human Resources, Business/Public Administration or related field Experience gained in any area of Human Resources Experience using an applicant tracking system (ATS) Social media marketing skills Travel booking experience Contract length:6 months Internal applicants:Please note this position can be offered as a secondment for internal applicants wishing to apply. Please speak with your manager / HR before applying. Hybrid working:At EMBL we are pleased to offer hybrid working options for all our employees. A dedicated desk will be available everyday, but most of our HR team work three days on site and two from home. We have a team day once a week (on a Wednesday) and you can choose two other camps based days to suit you! Why join us Do something meaningful At EMBL-EBIyou can apply your talent and passion to accelerate science and tackle some of humankind's greatest challenges. EMBL-EBI, part of the European Molecular Biology Laboratory, is a worldwide leader in the storage, analysis and dissemination of large biological datasets. We provide the global research community with access to publicly available databases and tools which are crucial for the advancement of healthcare, food security, and biodiversity. Join a culture of innovation We are located on the Wellcome Genome Campus, alongside other prominent research and biotech organisations, and surrounded by beautiful Cambridgeshire countryside. This is a highly collaborative and inclusive community where our employees enjoy a relaxed atmosphere. We are committed to ensuring our employees feel valued, supported and empowered to reach their professional potential. Campus life & benefits: Flexible working arrangements - including hybrid working patterns Generous time off:30 days annual leave per year, in addition to public holidays Campus life:Free shuttle bus to and from work, on-site library, subsidised on-site gym and cafeteria, casual dress code, extensive sports and social club activities (on campus and remotely) Family benefits:On-site nursery, maternity leave and holiday clubs on campus What else you need to know Diversity and inclusion: At EMBL, we believe that diverse teams drive innovation and scientific excellence. We encourage applications from candidates of all genders, identities, nationalities and/or any other diverse backgrounds. How to apply: To apply please submit a cover letter and a CV through our online system. Applications will close at 23:59 CET on the date shown below. We aim to provide a response within two weeks after the closing date. Closing Date 28/02/2026 JBRP1_UKTJ
Feb 20, 2026
Full time
Your roleCovering a period of absence, we have a new opportunity for a Talent Acquisition Administrator to join our close-knit team for a period of 6 months. As a Talent Acquisition Administrator you'll play a key role in delivering a seamless experience for both our Hiring Managers and our candidates. You will provide essential day-to-day administrative and operational support, helping to streamline recruitment processes and ensure timely, efficient delivery of TA services. By embracing digital tools and AI-enabled practices, youll contribute to modernising the teams operations allowing our Partners to focus on strategic hiring and candidate engagement. This is an excellent opportunity for someone with a growth mindset, strong attention to detail, and a passion for people operations within an international, mission-driven organisation. Main duties and responsibilities include: Maintaining job requisitions and recruitment workflows within Workday (our Applicant Tracking System). Managing the EMBL-EBI Talent Acquisition shared inbox, providing timely and professional responses to candidates and hiring managers. Allocating and monitoring Workday cases, ensuring service level agreements (SLAs) are consistently met. Publishing job postings, including targeted advertisements and internal vacancy notices. Coordinating interview scheduling (both virtual and on-site) and liaising with hiring teams to confirm logistics. Communicating with candidates throughout the hiring process to ensure an excellent candidate experience. Supporting candidate travel arrangements, including booking flights and accommodation. Assisting with social media recruitment marketing and other employer branding initiatives. Performing general administrative tasks such as document management, processing travel claims and invoices. Preparing reports and assist with recruitment analytics or research projects to support continuous improvement initiatives. You have Secondary school education - A levels / GCSEs (or equivalent) Experience gained in an administrative position Excellent customer service skills The ability to plan and prioritise work Ability to draft professional correspondence to hiring teams and applicants Ability to work with people from diverse cultural backgrounds Excellent attention to detail You may also have A degree in Human Resources, Business/Public Administration or related field Experience gained in any area of Human Resources Experience using an applicant tracking system (ATS) Social media marketing skills Travel booking experience Contract length:6 months Internal applicants:Please note this position can be offered as a secondment for internal applicants wishing to apply. Please speak with your manager / HR before applying. Hybrid working:At EMBL we are pleased to offer hybrid working options for all our employees. A dedicated desk will be available everyday, but most of our HR team work three days on site and two from home. We have a team day once a week (on a Wednesday) and you can choose two other camps based days to suit you! Why join us Do something meaningful At EMBL-EBIyou can apply your talent and passion to accelerate science and tackle some of humankind's greatest challenges. EMBL-EBI, part of the European Molecular Biology Laboratory, is a worldwide leader in the storage, analysis and dissemination of large biological datasets. We provide the global research community with access to publicly available databases and tools which are crucial for the advancement of healthcare, food security, and biodiversity. Join a culture of innovation We are located on the Wellcome Genome Campus, alongside other prominent research and biotech organisations, and surrounded by beautiful Cambridgeshire countryside. This is a highly collaborative and inclusive community where our employees enjoy a relaxed atmosphere. We are committed to ensuring our employees feel valued, supported and empowered to reach their professional potential. Campus life & benefits: Flexible working arrangements - including hybrid working patterns Generous time off:30 days annual leave per year, in addition to public holidays Campus life:Free shuttle bus to and from work, on-site library, subsidised on-site gym and cafeteria, casual dress code, extensive sports and social club activities (on campus and remotely) Family benefits:On-site nursery, maternity leave and holiday clubs on campus What else you need to know Diversity and inclusion: At EMBL, we believe that diverse teams drive innovation and scientific excellence. We encourage applications from candidates of all genders, identities, nationalities and/or any other diverse backgrounds. How to apply: To apply please submit a cover letter and a CV through our online system. Applications will close at 23:59 CET on the date shown below. We aim to provide a response within two weeks after the closing date. Closing Date 28/02/2026 JBRP1_UKTJ
About Huzzle At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top talent to full-time remote roles where they're hired directly into client teams and provided ongoing support by Huzzle. Role Type: Full-time Engagement: Independent Contractor Job Summary We are looking for a skilled and proactive Digital Marketing Executive to manage and optimise digital campaigns for multiple clients. You will be responsible for SEO, Google Maps marketing, campaign setup, performance tracking, and improving conversions. This is a hands on, fully remote role suited for someone with strong technical knowledge in analytics and digital marketing who can work independently and deliver measurable results. Key Responsibilities Plan, execute, and manage multi-channel digital marketing campaigns Lead end-to-end project management for client accounts Develop and implement SEO strategies (on-page, technical, and local SEO) Improve Google Maps rankings and optimise Google Business Profiles Set up tracking systems using Google Analytics and Google Tag Manager Monitor performance metrics and increase conversions through data-driven optimisation Build and manage WordPress websites with a focus on SEO and UX Create and refine digital marketing strategies aligned with client KPIs Use GoHighLevel and Instantly for campaign management and automation Generate performance reports and provide strategic insights to clients Continuously test, optimise, and scale marketing initiatives Proven experience in a Digital Marketing Executive or similar remote digital marketing role Strong expertise in SEO (technical, on-page, off-page, and local SEO) Solid experience with Google Maps marketing and local search optimisation Strong understanding of Google Analytics and Google Tag Manager, including conversion tracking setup Experience improving website traffic, rankings, and conversion rates Proficiency in WordPress website management and optimisation Experience using GoHighLevel and/or Instantly for campaign management and outreach Strong analytical skills with the ability to interpret data and generate actionable insights Good Excel skills for reporting and performance tracking Strong project management and organisational skills Excellent written and verbal communication skills Self-starter with the ability to work independently and take initiative in a remote environment Fully Remote: Work from anywhere with international teams Career Growth: Join companies in SaaS, MarTech, and B2B services Peer Community: Connect with high-performing sales professionals in our network Ongoing Support: Receive guidance from Huzzle before and after placement
Feb 18, 2026
Full time
About Huzzle At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top talent to full-time remote roles where they're hired directly into client teams and provided ongoing support by Huzzle. Role Type: Full-time Engagement: Independent Contractor Job Summary We are looking for a skilled and proactive Digital Marketing Executive to manage and optimise digital campaigns for multiple clients. You will be responsible for SEO, Google Maps marketing, campaign setup, performance tracking, and improving conversions. This is a hands on, fully remote role suited for someone with strong technical knowledge in analytics and digital marketing who can work independently and deliver measurable results. Key Responsibilities Plan, execute, and manage multi-channel digital marketing campaigns Lead end-to-end project management for client accounts Develop and implement SEO strategies (on-page, technical, and local SEO) Improve Google Maps rankings and optimise Google Business Profiles Set up tracking systems using Google Analytics and Google Tag Manager Monitor performance metrics and increase conversions through data-driven optimisation Build and manage WordPress websites with a focus on SEO and UX Create and refine digital marketing strategies aligned with client KPIs Use GoHighLevel and Instantly for campaign management and automation Generate performance reports and provide strategic insights to clients Continuously test, optimise, and scale marketing initiatives Proven experience in a Digital Marketing Executive or similar remote digital marketing role Strong expertise in SEO (technical, on-page, off-page, and local SEO) Solid experience with Google Maps marketing and local search optimisation Strong understanding of Google Analytics and Google Tag Manager, including conversion tracking setup Experience improving website traffic, rankings, and conversion rates Proficiency in WordPress website management and optimisation Experience using GoHighLevel and/or Instantly for campaign management and outreach Strong analytical skills with the ability to interpret data and generate actionable insights Good Excel skills for reporting and performance tracking Strong project management and organisational skills Excellent written and verbal communication skills Self-starter with the ability to work independently and take initiative in a remote environment Fully Remote: Work from anywhere with international teams Career Growth: Join companies in SaaS, MarTech, and B2B services Peer Community: Connect with high-performing sales professionals in our network Ongoing Support: Receive guidance from Huzzle before and after placement
.The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world.Imagine yourself going to work with one thing on your mind: that you will manage one or two strategic campaigns and as needed non-strategic accounts, both new and existing, through the client lifecycle and ensure that all campaign metrics/SLAs are met and all clients are highly satisfied. Responsibilities include streamlining processes, addressing client issues, and fostering strong partnerships, ultimately driving business growth and maintaining high standards of service quality.As you tackle your new tasks for the day, you know that it comes down to one thing: that you will manage a team of three or more client services managers with roll-up responsibility for their campaigns. As the Senior Client Services Director, you will: Be doing client management wherein you will conduct weekly/monthly/quarterly business reviews. You will be the proactive conduit in reporting progress/activities to/from clients and facilitates communication between internal teams regarding client needs. You will conduct face-to-face meetings with clients, wherever they are, to effectively manage the accounts. You will have the ultimate aim of becoming a trusted partner for clients wherein you will understand their needs, desires and what is important for them to succeed. You will be doing Financial Management, wherein you must achieve annual top-line revenue generated by campaign as forecasted, gross margin % month/month as forecasted by finance. You will grow the headcount, revenue and margins on accounts. As needed, you will lead contract negotiations during the lifecycle of the contract. Communication: You must be able to charm and influence people across the world. You will provide actionable feedback for improvement/course correction internally and externally. You must also be comfortable influencing across teams/stakeholders. You will present to groups and 1/1 and host engaging client visits. Operational Management: You will demonstrate an attitude where they roll-up-their-sleeves and handle issues that arise. You must achieve expectations for their team's contribution to the Contractual KPIs for each account. You will be responsible for administration of internal/external reporting requirements. Strategic Management: You will strategize with clients to ID opportunities for growth. You will lead the internal team to ensure we have focus on long and short-term objectives. You will identify risks and provide solutions that allow for innovation and change. You will brainstorm with management/peers for best practices. You will continuously drive performance enhancement and drive real value initiatives for clients. Requirements: 7+ years of experience in client services, account management, or a similar role such as a consulting/account management role or managing customer care, call centers and/or back office operations. Experience in the Fintech industry is highly desirable. Strong strategic planning and execution skills, with the ability to develop and implement effective client service strategies. In-depth understanding of the BPO industry, including trends, challenges, and best practices. Excellent verbal and written communication skills, with the ability to interact effectively with clients, senior management, and team members. Strong analytical and problem-solving skills, with the ability to identify issues, develop solutions, and drive continuous improvement. Familiarity with performance metrics and KPIs, with the ability to monitor, analyze, and report on client service performance. Experience in sales or business development, with a track record of contributing to business growth. Ability to thrive in a fast-paced, dynamic environment, with flexibility to adapt to changing client needs and business conditions. Bachelor's Degree or MBA is preferred. Work Location / Work Schedule / Travel: Remote Candidates can be based in the following locations: UK, Ireland, Greece EU working hours/flexible to business needs Traveling domestically and internationally is required How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. We invite you to explore all TaskUs career opportunities and apply through the provided URL . About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. What We Offer: What does the Senior Client Services Directorto learn more about our Culture & life at TaskUs.At TaskUs, we put our frontline first, period. We have state-of-the-art workspaces, top-notch benefits, and some of the best teammates in the world. No matter where you are around the globe, we invest in you and your career growth. Join Us! Let's change the way the world works.TaskUs is looking for ridiculously good talent, and we are excited that you are considering TaskUs for your next career step. In doing so, we take your security and safety very seriously to ensure as part of the hiring process. Here are a few things that are important to know about our company and recruiting process: You will never be asked for payment information or banking information during the application or interview process. We WILL NOT ask you for your national ID number (Social Security or Government ID) or date of birth when applying for a position with us Please be aware that scammers may try to take advantage of you by impersonating TaskUs or TaskUs employees in order to access money or personal information and offer false employment opportunities in our name.We have identified several clues to watch out for to help you identify and avoid recruiting scams: TaskUs will never ask for financial information of any kind or for payment of money during the job application
Feb 18, 2026
Full time
.The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world.Imagine yourself going to work with one thing on your mind: that you will manage one or two strategic campaigns and as needed non-strategic accounts, both new and existing, through the client lifecycle and ensure that all campaign metrics/SLAs are met and all clients are highly satisfied. Responsibilities include streamlining processes, addressing client issues, and fostering strong partnerships, ultimately driving business growth and maintaining high standards of service quality.As you tackle your new tasks for the day, you know that it comes down to one thing: that you will manage a team of three or more client services managers with roll-up responsibility for their campaigns. As the Senior Client Services Director, you will: Be doing client management wherein you will conduct weekly/monthly/quarterly business reviews. You will be the proactive conduit in reporting progress/activities to/from clients and facilitates communication between internal teams regarding client needs. You will conduct face-to-face meetings with clients, wherever they are, to effectively manage the accounts. You will have the ultimate aim of becoming a trusted partner for clients wherein you will understand their needs, desires and what is important for them to succeed. You will be doing Financial Management, wherein you must achieve annual top-line revenue generated by campaign as forecasted, gross margin % month/month as forecasted by finance. You will grow the headcount, revenue and margins on accounts. As needed, you will lead contract negotiations during the lifecycle of the contract. Communication: You must be able to charm and influence people across the world. You will provide actionable feedback for improvement/course correction internally and externally. You must also be comfortable influencing across teams/stakeholders. You will present to groups and 1/1 and host engaging client visits. Operational Management: You will demonstrate an attitude where they roll-up-their-sleeves and handle issues that arise. You must achieve expectations for their team's contribution to the Contractual KPIs for each account. You will be responsible for administration of internal/external reporting requirements. Strategic Management: You will strategize with clients to ID opportunities for growth. You will lead the internal team to ensure we have focus on long and short-term objectives. You will identify risks and provide solutions that allow for innovation and change. You will brainstorm with management/peers for best practices. You will continuously drive performance enhancement and drive real value initiatives for clients. Requirements: 7+ years of experience in client services, account management, or a similar role such as a consulting/account management role or managing customer care, call centers and/or back office operations. Experience in the Fintech industry is highly desirable. Strong strategic planning and execution skills, with the ability to develop and implement effective client service strategies. In-depth understanding of the BPO industry, including trends, challenges, and best practices. Excellent verbal and written communication skills, with the ability to interact effectively with clients, senior management, and team members. Strong analytical and problem-solving skills, with the ability to identify issues, develop solutions, and drive continuous improvement. Familiarity with performance metrics and KPIs, with the ability to monitor, analyze, and report on client service performance. Experience in sales or business development, with a track record of contributing to business growth. Ability to thrive in a fast-paced, dynamic environment, with flexibility to adapt to changing client needs and business conditions. Bachelor's Degree or MBA is preferred. Work Location / Work Schedule / Travel: Remote Candidates can be based in the following locations: UK, Ireland, Greece EU working hours/flexible to business needs Traveling domestically and internationally is required How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. We invite you to explore all TaskUs career opportunities and apply through the provided URL . About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. What We Offer: What does the Senior Client Services Directorto learn more about our Culture & life at TaskUs.At TaskUs, we put our frontline first, period. We have state-of-the-art workspaces, top-notch benefits, and some of the best teammates in the world. No matter where you are around the globe, we invest in you and your career growth. Join Us! Let's change the way the world works.TaskUs is looking for ridiculously good talent, and we are excited that you are considering TaskUs for your next career step. In doing so, we take your security and safety very seriously to ensure as part of the hiring process. Here are a few things that are important to know about our company and recruiting process: You will never be asked for payment information or banking information during the application or interview process. We WILL NOT ask you for your national ID number (Social Security or Government ID) or date of birth when applying for a position with us Please be aware that scammers may try to take advantage of you by impersonating TaskUs or TaskUs employees in order to access money or personal information and offer false employment opportunities in our name.We have identified several clues to watch out for to help you identify and avoid recruiting scams: TaskUs will never ask for financial information of any kind or for payment of money during the job application
We are exclusively recruiting for a unique and inspirational travel company based in Gloucestershire and they are seeking a very experienced Social Media Executive in this newly formed role. This Bespoke Tour Operator believe in a highly personalised service using their team of Travel Advisors' knowledge & personalities, to understand every individuals' travel needs whether big or small, simple or complex. This hands-on position demands a keen eye for design, creativity, and meticulous attention to detail, tasked with crafting high-quality strategies to effectively grow the business even more. Tailored for individuals with a strong background in all things social media, this role offers a pathway to run with it and make it your own and grow. For those experienced in social media marketing, showcasing a proven track record of leveraging platforms like Facebook, Instagram, TikTok and You Tube for enhanced commercial performance, this role promises an exciting journey ahead. If you are a confident and highly experience in the world of travel social media, who wants to be a part of a fast-growing company then this role for you! This is a full-time hybrid position based in Cirencester and offering a competitive basic salary circa 27,000 to 28,500 Key Responsibilities: Content planning and development; ensuring regular, high quality and creative content geared and aimed towards the clientele market Scheduling and delivering messages primarily across Instagram, Facebook & TikTok and You Tube (all things social media) Community Management; managing queries and messages, replying to people, and engaging with audiences. Collaborating with other social media specialists in the company, such as paid media managers. Analysing and reporting back on content, looking at key performance indicators and content types to make recommendations. Use analytics tools to track engagement, reach, and growth Creating strong written posts that have excellent grammar and spelling that grab the attention of the audience. Using in app tools and Illustrator to create video and other visual media assets to create exciting, fun content that helps achieve the business aims Follow best practices for social media marketing on different platforms. Staying up to date with all developments in social media, such as legal changes, new platforms and new features introduced Ensuring consistency in the brand messaging. The Person: Essential Knowledge, Skills, and Abilities: A minimum of 2-years' experience in a similar social media role. A strong understanding of social media platforms, including Instagram, Facebook & TikTok - all social media platforms Detailed understanding of what creative content works best on social media. Experience of social media content creation and using in App Tools / Illustrator or similar. Experience using social media management platforms A qualification in social media or digital marketing is essential. Package: Salary - up to 28K Hybrid model ideally but is open to fully remote depending on experience This is a full-time hybrid position just outside of Cirencester where you will be required to work 37.5 hours per week, but happy to work weekends as we know social media never sleeps! Interested? Follow the instructions to apply, attaching your CV. This vacancy is being managed by (url removed) / (phone number removed). Not right for this role, or this role not right for you, but keen to further your career in the Travel Industry? We have a variety of different opportunities so do submit your CV to us! You must have full rights to work in the UK and be based in UK for work. We have a high volume of applications, so unfortunately, we are unable to reply to unsuccessful applicants.
Feb 17, 2026
Full time
We are exclusively recruiting for a unique and inspirational travel company based in Gloucestershire and they are seeking a very experienced Social Media Executive in this newly formed role. This Bespoke Tour Operator believe in a highly personalised service using their team of Travel Advisors' knowledge & personalities, to understand every individuals' travel needs whether big or small, simple or complex. This hands-on position demands a keen eye for design, creativity, and meticulous attention to detail, tasked with crafting high-quality strategies to effectively grow the business even more. Tailored for individuals with a strong background in all things social media, this role offers a pathway to run with it and make it your own and grow. For those experienced in social media marketing, showcasing a proven track record of leveraging platforms like Facebook, Instagram, TikTok and You Tube for enhanced commercial performance, this role promises an exciting journey ahead. If you are a confident and highly experience in the world of travel social media, who wants to be a part of a fast-growing company then this role for you! This is a full-time hybrid position based in Cirencester and offering a competitive basic salary circa 27,000 to 28,500 Key Responsibilities: Content planning and development; ensuring regular, high quality and creative content geared and aimed towards the clientele market Scheduling and delivering messages primarily across Instagram, Facebook & TikTok and You Tube (all things social media) Community Management; managing queries and messages, replying to people, and engaging with audiences. Collaborating with other social media specialists in the company, such as paid media managers. Analysing and reporting back on content, looking at key performance indicators and content types to make recommendations. Use analytics tools to track engagement, reach, and growth Creating strong written posts that have excellent grammar and spelling that grab the attention of the audience. Using in app tools and Illustrator to create video and other visual media assets to create exciting, fun content that helps achieve the business aims Follow best practices for social media marketing on different platforms. Staying up to date with all developments in social media, such as legal changes, new platforms and new features introduced Ensuring consistency in the brand messaging. The Person: Essential Knowledge, Skills, and Abilities: A minimum of 2-years' experience in a similar social media role. A strong understanding of social media platforms, including Instagram, Facebook & TikTok - all social media platforms Detailed understanding of what creative content works best on social media. Experience of social media content creation and using in App Tools / Illustrator or similar. Experience using social media management platforms A qualification in social media or digital marketing is essential. Package: Salary - up to 28K Hybrid model ideally but is open to fully remote depending on experience This is a full-time hybrid position just outside of Cirencester where you will be required to work 37.5 hours per week, but happy to work weekends as we know social media never sleeps! Interested? Follow the instructions to apply, attaching your CV. This vacancy is being managed by (url removed) / (phone number removed). Not right for this role, or this role not right for you, but keen to further your career in the Travel Industry? We have a variety of different opportunities so do submit your CV to us! You must have full rights to work in the UK and be based in UK for work. We have a high volume of applications, so unfortunately, we are unable to reply to unsuccessful applicants.
Are you a passionate, values-driven fundraiser looking for a career-defining opportunity? Join WSUP at a pivotal moment as we grow our impact and strengthen our fundraising in line with our ambition to prevent and end homelessness in our community. Click Apply, download our Recruitment Pack and find out about WSUP's strategic priorities. This Fundraising Lead role (Maternity Cover) is central to our strategy - designed to secure sustainable income through community engagement, partnerships, and bold, values-aligned funding. You ll lead the development and delivery of an ambitious fundraising strategy that aims to grow income to £400,000+ per year - supporting both WSUP s immediate needs and long-term growth. This will include a blend of bid writing, challenge events, and community-led fundraising, working closely with volunteers, partners, and local supporters to build strong relationships and unlock sustainable income. Your work will help expand our trauma-informed services, embed lived experience across the organisation, and ensure we respond to rising demand with dignity and care- while building a local solidarity economy based on mutual support and community-led solutions. We re looking for a creative and strategic thinker with excellent relationship-building skills and a commitment to equity and inclusion. You ll be working closely with our leadership team and wider network of partners and volunteers, shaping a fundraising programme that reflects WSUP s grassroots ethos and the powerful stories at the heart of our work. This is a unique opportunity to help shape the future of a trusted local charity - and to play a vital role in building a healthier, more just Greenwich for all. Key Responsibilities Fundraising & income generation Trusts & grants: Research, write, and submit compelling funding applications to trusts, foundations, and grant-making bodies to secure new and repeat funding. Corporate & individual giving: Work alongside Service Delivery Manager and Deputy Service Manager to develop relationships with corporate sponsors and individual donors, creating engagement opportunities. Donor stewardship: Manage and nurture relationships with funders, ensuring timely reporting and impact updates. Donor stewardship: Provide timely and effective follow-up communications with supporters, ensuring they feel valued and engaged. Fundraising strategy: Support the development and implementation of WSUP s fundraising strategy, identifying new opportunities for income growth. Event fundraising: Assist in planning and delivering fundraising events to engage supporters and raise unrestricted funds Financial oversight: Work with the CEO to develop fundraising budgets and ensure accurate income tracking. Financial oversight: Process cash and cheque donations for Community & Events income, including ensuring this income is processed and recorded accurately on our database which may include batch uploads. Campaigns & appeals: Develop and implement online fundraising campaigns, such as Winter Appeal or emergency appeals. Storytelling & impact reporting: Work with Communication Lead to share real-life stories that showcase WSUP s work. Person Specification Essential skills & experience Fundraising knowledge: Understanding of trust, foundation, and corporate fundraising, with proven experience of writing successful grant applications. Communication skills: Strong written and verbal communication, with the ability to craft compelling proposals and reports. Relationship management: Ability to build relationships with funders, donors, and stakeholders at various levels. Organisational skills: Ability to prioritise workload, meet deadlines, and manage multiple projects simultaneously. IT proficiency: Strong skills in Microsoft Office (Word, Excel, PowerPoint), databases, AI tools and social media scheduling tools. Financial literacy: Ability to create fundraising budgets and financial reports. Compliance: Knowledge of fundraising legislation, including Gift Aid and GDPR compliance. Desirable skills & experience Experience in a small charity setting, ideally within the homelessness or health-related sector, understanding the challenges and opportunities of grassroots fundraising. Experience organising donor engagement events or corporate sponsorship opportunities. Proven ability to use videos and infographics to enhance fundraising campaigns. Social media: Experience using social media for fundraising and engagement, with an understanding of digital marketing principles. Experience with volunteer management or coordinating fundraising volunteers. Personal attributes Passionate about social justice and WSUP s mission to support people in crisis. Self-motivated and able to work independently, with a proactive and creative approach. Adaptable and willing to take on a variety of tasks in a small but dynamic team. Resilient and resourceful, with a problem-solving mindset. Comfortable working in a fast-paced, evolving environment where flexibility is key. What we offer The opportunity to make a real impact in a grassroots charity supporting local communities. Flexible working arrangements (remote work possible). Professional development and training opportunities. A supportive and inclusive team culture, with a strong emphasis on lived experience and trauma-informed practice.
Feb 17, 2026
Full time
Are you a passionate, values-driven fundraiser looking for a career-defining opportunity? Join WSUP at a pivotal moment as we grow our impact and strengthen our fundraising in line with our ambition to prevent and end homelessness in our community. Click Apply, download our Recruitment Pack and find out about WSUP's strategic priorities. This Fundraising Lead role (Maternity Cover) is central to our strategy - designed to secure sustainable income through community engagement, partnerships, and bold, values-aligned funding. You ll lead the development and delivery of an ambitious fundraising strategy that aims to grow income to £400,000+ per year - supporting both WSUP s immediate needs and long-term growth. This will include a blend of bid writing, challenge events, and community-led fundraising, working closely with volunteers, partners, and local supporters to build strong relationships and unlock sustainable income. Your work will help expand our trauma-informed services, embed lived experience across the organisation, and ensure we respond to rising demand with dignity and care- while building a local solidarity economy based on mutual support and community-led solutions. We re looking for a creative and strategic thinker with excellent relationship-building skills and a commitment to equity and inclusion. You ll be working closely with our leadership team and wider network of partners and volunteers, shaping a fundraising programme that reflects WSUP s grassroots ethos and the powerful stories at the heart of our work. This is a unique opportunity to help shape the future of a trusted local charity - and to play a vital role in building a healthier, more just Greenwich for all. Key Responsibilities Fundraising & income generation Trusts & grants: Research, write, and submit compelling funding applications to trusts, foundations, and grant-making bodies to secure new and repeat funding. Corporate & individual giving: Work alongside Service Delivery Manager and Deputy Service Manager to develop relationships with corporate sponsors and individual donors, creating engagement opportunities. Donor stewardship: Manage and nurture relationships with funders, ensuring timely reporting and impact updates. Donor stewardship: Provide timely and effective follow-up communications with supporters, ensuring they feel valued and engaged. Fundraising strategy: Support the development and implementation of WSUP s fundraising strategy, identifying new opportunities for income growth. Event fundraising: Assist in planning and delivering fundraising events to engage supporters and raise unrestricted funds Financial oversight: Work with the CEO to develop fundraising budgets and ensure accurate income tracking. Financial oversight: Process cash and cheque donations for Community & Events income, including ensuring this income is processed and recorded accurately on our database which may include batch uploads. Campaigns & appeals: Develop and implement online fundraising campaigns, such as Winter Appeal or emergency appeals. Storytelling & impact reporting: Work with Communication Lead to share real-life stories that showcase WSUP s work. Person Specification Essential skills & experience Fundraising knowledge: Understanding of trust, foundation, and corporate fundraising, with proven experience of writing successful grant applications. Communication skills: Strong written and verbal communication, with the ability to craft compelling proposals and reports. Relationship management: Ability to build relationships with funders, donors, and stakeholders at various levels. Organisational skills: Ability to prioritise workload, meet deadlines, and manage multiple projects simultaneously. IT proficiency: Strong skills in Microsoft Office (Word, Excel, PowerPoint), databases, AI tools and social media scheduling tools. Financial literacy: Ability to create fundraising budgets and financial reports. Compliance: Knowledge of fundraising legislation, including Gift Aid and GDPR compliance. Desirable skills & experience Experience in a small charity setting, ideally within the homelessness or health-related sector, understanding the challenges and opportunities of grassroots fundraising. Experience organising donor engagement events or corporate sponsorship opportunities. Proven ability to use videos and infographics to enhance fundraising campaigns. Social media: Experience using social media for fundraising and engagement, with an understanding of digital marketing principles. Experience with volunteer management or coordinating fundraising volunteers. Personal attributes Passionate about social justice and WSUP s mission to support people in crisis. Self-motivated and able to work independently, with a proactive and creative approach. Adaptable and willing to take on a variety of tasks in a small but dynamic team. Resilient and resourceful, with a problem-solving mindset. Comfortable working in a fast-paced, evolving environment where flexibility is key. What we offer The opportunity to make a real impact in a grassroots charity supporting local communities. Flexible working arrangements (remote work possible). Professional development and training opportunities. A supportive and inclusive team culture, with a strong emphasis on lived experience and trauma-informed practice.
We are exclusively recruiting for a unique and inspirational travel company and they are seeking a very experienced Travel Social Media Executive in this newly formed role. This Bespoke Tour Operator believe in a highly personalised service using their team of Travel Advisors' knowledge & personalities, to understand every individuals' travel needs whether big or small, simple or complex. This hands-on position demands a keen eye for design, creativity, and meticulous attention to detail, tasked with crafting high-quality strategies to effectively grow the business even more. Tailored for individuals with a strong background in all things travel social media, this role offers a pathway to run with it and make it your own and grow. For those experienced in travel social media marketing, showcasing a proven track record of leveraging platforms like Facebook, Instagram, TikTok and You Tube for enhanced commercial performance, this role promises an exciting journey ahead. If you are a confident and highly experience in the world of travel social media, who wants to be a part of a fast-growing company then this role for you! This is a full-time remote position and offering a competitive basic salary circa 27,000 to 28,500 Key Responsibilities: Content planning and development; ensuring regular, high quality and creative content geared and aimed towards the clientele market Scheduling and delivering messages primarily across Instagram, Facebook & TikTok and You Tube (all things social media) Community Management; managing queries and messages, replying to people, and engaging with audiences. Collaborating with other social media specialists in the company, such as paid media managers. Analysing and reporting back on content, looking at key performance indicators and content types to make recommendations. Use analytics tools to track engagement, reach, and growth Creating strong written posts that have excellent grammar and spelling that grab the attention of the audience. Using in app tools and Illustrator to create video and other visual media assets to create exciting, fun content that helps achieve the business aims Follow best practices for social media marketing on different platforms. Staying up to date with all developments in social media, such as legal changes, new platforms and new features introduced Ensuring consistency in the brand messaging. The Person: Essential Knowledge, Skills, and Abilities: A minimum of 2-years' experience in a TRAVEL social media role. A strong understanding of social media platforms, including Instagram, Facebook & TikTok - all social media platforms Detailed understanding of what creative content works best on social media. Experience of social media content creation and using in App Tools / Illustrator or similar. Experience using social media management platforms A qualification in social media or digital marketing is essential. Package: Salary - up to 28K This is a full-time remote position where you will be required to work 37.5 hours per week, but happy to work weekends as we know social media never sleeps! Travel benefits included Interested? Follow the instructions to apply, attaching your CV. This vacancy is being managed by (url removed) / (phone number removed). Not right for this role, or this role not right for you, but keen to further your career in the Travel Industry? We have a variety of different opportunities so do submit your CV to us! You must have full rights to work in the UK and be based in UK for work. We have a high volume of applications, so unfortunately, we are unable to reply to unsuccessful applicants.
Feb 17, 2026
Full time
We are exclusively recruiting for a unique and inspirational travel company and they are seeking a very experienced Travel Social Media Executive in this newly formed role. This Bespoke Tour Operator believe in a highly personalised service using their team of Travel Advisors' knowledge & personalities, to understand every individuals' travel needs whether big or small, simple or complex. This hands-on position demands a keen eye for design, creativity, and meticulous attention to detail, tasked with crafting high-quality strategies to effectively grow the business even more. Tailored for individuals with a strong background in all things travel social media, this role offers a pathway to run with it and make it your own and grow. For those experienced in travel social media marketing, showcasing a proven track record of leveraging platforms like Facebook, Instagram, TikTok and You Tube for enhanced commercial performance, this role promises an exciting journey ahead. If you are a confident and highly experience in the world of travel social media, who wants to be a part of a fast-growing company then this role for you! This is a full-time remote position and offering a competitive basic salary circa 27,000 to 28,500 Key Responsibilities: Content planning and development; ensuring regular, high quality and creative content geared and aimed towards the clientele market Scheduling and delivering messages primarily across Instagram, Facebook & TikTok and You Tube (all things social media) Community Management; managing queries and messages, replying to people, and engaging with audiences. Collaborating with other social media specialists in the company, such as paid media managers. Analysing and reporting back on content, looking at key performance indicators and content types to make recommendations. Use analytics tools to track engagement, reach, and growth Creating strong written posts that have excellent grammar and spelling that grab the attention of the audience. Using in app tools and Illustrator to create video and other visual media assets to create exciting, fun content that helps achieve the business aims Follow best practices for social media marketing on different platforms. Staying up to date with all developments in social media, such as legal changes, new platforms and new features introduced Ensuring consistency in the brand messaging. The Person: Essential Knowledge, Skills, and Abilities: A minimum of 2-years' experience in a TRAVEL social media role. A strong understanding of social media platforms, including Instagram, Facebook & TikTok - all social media platforms Detailed understanding of what creative content works best on social media. Experience of social media content creation and using in App Tools / Illustrator or similar. Experience using social media management platforms A qualification in social media or digital marketing is essential. Package: Salary - up to 28K This is a full-time remote position where you will be required to work 37.5 hours per week, but happy to work weekends as we know social media never sleeps! Travel benefits included Interested? Follow the instructions to apply, attaching your CV. This vacancy is being managed by (url removed) / (phone number removed). Not right for this role, or this role not right for you, but keen to further your career in the Travel Industry? We have a variety of different opportunities so do submit your CV to us! You must have full rights to work in the UK and be based in UK for work. We have a high volume of applications, so unfortunately, we are unable to reply to unsuccessful applicants.
Role Headlines Lead communications for an ambitious, youth-led environmental education charity, using strategic storytelling and creative leadership to help build a national movement of young people driving change in their communities Within our fun and dynamic team, the Communications Manager plays a key role in motivating and growing our network, spreading science-backed information, and providing practical suggestions for environmental action. You will use your storytelling expertise to create compelling narratives about Another Way's work, particularly around our work with young people, to inspire individual and community change. You will own and lead Another Way's communications strategy, with success measured through the growth, engagement, and impact of our national digital community. Your work will directly support organisational growth, funding opportunities, and our ability to reach and inspire young people across the UK. This position reports to the CEO and Head of Vision, Amy Bray, and will work in close partnership with the Creative Content Officer and Science Communication Officer to deliver on the strategy that you will manage. This role is primarily a strategic role but as a small team, we may require additional support with content creation and delivery. Role Responsibilities Strategy and management (approximately 50% of time) Lead, own, and evolve Another Way's communications strategy, ensuring it aligns with organisational priorities and supports long-term growth and impact. Refine and implement an effective and engaging communications strategy Use communications platforms to support the delivery of Another Way's work Manage our communications team and freelancers, including the workplans of our Creative Content Officer and Science Communication Officer Create monthly reports of our comms channel reach and engagement Create seamless multi-platform communications campaigns with the support of the Another Way team Social Media (approximately 30% of time) Use platform analytics to maximize the impact and reach of Another Way's social media content Expand Another Way's digital community through the development and implementation of creative social media campaigns Manage paid ad campaigns Ensure messaging is consistent with charity-wide communications strategy and relevant for each platform's target audience Oversee and support the creation of innovative, science-backed content in partnership with the Creative Content Officer and Science Communication Officer Ensure that Another Way's external face is appealing, current, and credible Creative Media (approximately 10% of time) Use creative skills to support Creative Content Officer with designing graphics, posters, and resources where needed Produce, edit, and market the Power of 10 Podcast Use storytelling skills to support the Creative Content Officer with video development for online platforms Website & PR (approximately 10% of time) Oversee website's SEO strategy and implementation by our Science Communication Officer Implement, measure, and improve digital marketing reach through search engine ads and paid advertising Craft compelling press releases for the media Candidate Requirements Strong personal commitment to the values and objectives of Another Way Proven experience in strategic development and implementation Demonstrable success managing social media accounts Experience using digital marketing to increase reach and visibility of a brand Excellent storytelling, technical, communication, and organizational skills Knowledge of (or willingness to learn about) environmental issues and solutions Ability to manage time and team members effectively Preferred Experience This role is primarily a strategic role but as a small team, we may require additional support with content creation. Basic photography, videography, and editing skills Knowledge of content creation Eye for design Role Details Full-time, 5 days (34 hours) per week, allocated flexibility £34,000 - £40,000 (dependent upon experience) Parental leave policy above statutory pay 25 days annual leave, plus bank holidays, birthdays and Christmas to New Year, and an annual team retreat (40 days total) Remote, with opportunities to travel throughout UK for events occasionally The Another Way team prioritizes the wellbeing and development of our employees and operates within a non-hierarchical structure to deliver maximum collective impact. We welcome and prioritize applications from global majority and ethnic minority individuals, young people, individuals with disabilities, and those who have experienced socioeconomic disadvantage. We also realize that marginalized genders may not apply for a role if they do not meet 100% of the criteria and therefore encourage you to get in touch with us on our website if you are excited about the role but unsure if it would be a good fit. To apply, please complete the application form: e1gkaWW5FDhcRB1R5pw/viewform?usp=publish-editor Also on our website Closing date: 25th February 2026 Interviews: Online, week beginning 9th March 2026
Feb 17, 2026
Full time
Role Headlines Lead communications for an ambitious, youth-led environmental education charity, using strategic storytelling and creative leadership to help build a national movement of young people driving change in their communities Within our fun and dynamic team, the Communications Manager plays a key role in motivating and growing our network, spreading science-backed information, and providing practical suggestions for environmental action. You will use your storytelling expertise to create compelling narratives about Another Way's work, particularly around our work with young people, to inspire individual and community change. You will own and lead Another Way's communications strategy, with success measured through the growth, engagement, and impact of our national digital community. Your work will directly support organisational growth, funding opportunities, and our ability to reach and inspire young people across the UK. This position reports to the CEO and Head of Vision, Amy Bray, and will work in close partnership with the Creative Content Officer and Science Communication Officer to deliver on the strategy that you will manage. This role is primarily a strategic role but as a small team, we may require additional support with content creation and delivery. Role Responsibilities Strategy and management (approximately 50% of time) Lead, own, and evolve Another Way's communications strategy, ensuring it aligns with organisational priorities and supports long-term growth and impact. Refine and implement an effective and engaging communications strategy Use communications platforms to support the delivery of Another Way's work Manage our communications team and freelancers, including the workplans of our Creative Content Officer and Science Communication Officer Create monthly reports of our comms channel reach and engagement Create seamless multi-platform communications campaigns with the support of the Another Way team Social Media (approximately 30% of time) Use platform analytics to maximize the impact and reach of Another Way's social media content Expand Another Way's digital community through the development and implementation of creative social media campaigns Manage paid ad campaigns Ensure messaging is consistent with charity-wide communications strategy and relevant for each platform's target audience Oversee and support the creation of innovative, science-backed content in partnership with the Creative Content Officer and Science Communication Officer Ensure that Another Way's external face is appealing, current, and credible Creative Media (approximately 10% of time) Use creative skills to support Creative Content Officer with designing graphics, posters, and resources where needed Produce, edit, and market the Power of 10 Podcast Use storytelling skills to support the Creative Content Officer with video development for online platforms Website & PR (approximately 10% of time) Oversee website's SEO strategy and implementation by our Science Communication Officer Implement, measure, and improve digital marketing reach through search engine ads and paid advertising Craft compelling press releases for the media Candidate Requirements Strong personal commitment to the values and objectives of Another Way Proven experience in strategic development and implementation Demonstrable success managing social media accounts Experience using digital marketing to increase reach and visibility of a brand Excellent storytelling, technical, communication, and organizational skills Knowledge of (or willingness to learn about) environmental issues and solutions Ability to manage time and team members effectively Preferred Experience This role is primarily a strategic role but as a small team, we may require additional support with content creation. Basic photography, videography, and editing skills Knowledge of content creation Eye for design Role Details Full-time, 5 days (34 hours) per week, allocated flexibility £34,000 - £40,000 (dependent upon experience) Parental leave policy above statutory pay 25 days annual leave, plus bank holidays, birthdays and Christmas to New Year, and an annual team retreat (40 days total) Remote, with opportunities to travel throughout UK for events occasionally The Another Way team prioritizes the wellbeing and development of our employees and operates within a non-hierarchical structure to deliver maximum collective impact. We welcome and prioritize applications from global majority and ethnic minority individuals, young people, individuals with disabilities, and those who have experienced socioeconomic disadvantage. We also realize that marginalized genders may not apply for a role if they do not meet 100% of the criteria and therefore encourage you to get in touch with us on our website if you are excited about the role but unsure if it would be a good fit. To apply, please complete the application form: e1gkaWW5FDhcRB1R5pw/viewform?usp=publish-editor Also on our website Closing date: 25th February 2026 Interviews: Online, week beginning 9th March 2026
Job Description Visa is searching for a Regional Leader for Merchant & Acquiring supporting partners for the UK & Ireland markets. As a key member of the UK & Ireland leadership team, the successful candidate will bring strategic and commercial leadership, compelling vision and creativity to expanding acceptance, growing usage of Visa solutions, and partnering with merchants and acquirers to grow purchase volume and revenue in UK & Ireland. This role will lead the Merchant and Acquiring team spanning the UK & Ireland to define, own and drive high profile, cross functional strategies and plans. The aim of which is to deliver sustainable revenue growth. At a time of significant industry change, merchants and acquirers need Visa's support to be ready for the next wave of commerce driven by innovations including Agentic Commerce. This role will spearhead the charge to develop forward thinking commercial strategies and partnerships, develop end to end solution propositions bringing together current and potential Visa capabilities, and help drive Visa's regulatory and ecosystem messaging and strategies for merchants. Importantly, this role will also lead Visa's thematic priorities and directly lead sales of Visa products and services. Specific Responsibilities Own merchant and acquirers strategy and multiyear plan: Define 1-3 year strategy for and oversee development of strong merchant and acquirer client relationships in UK&I; develop and articulate a comprehensive view of the UK&I merchant landscape and acquiring landscape incorporating key external trends and internal corporate strategic priorities; Be a thought partner in defining Visa's European strategy in this core segment of the business and help define and execute on functional priorities (eg. Agentic, Cross border, B2B, Click to Pay and Pass Keys); Link this strategy with key issuer priorities, product, marketing, risk, regulatory and cross functional strategies; Lead the internal narrative and advocacy for the importance of merchants and acquiring with a financial and strategic lens; Incorporate a strategic view of disruption in the payments eco system Drive positive merchant and acquirer outcomes: establish fluency in all Visa merchant facing solutions; consultatively identify and prioritise merchant and acquirer needs and craft customised solutions that drive specific commercial metrics (e.g., merchant business growth, Visa growth) and increase merchant satisfaction with Visa products/ services; build direct relationships with targeted merchants defined for dedicated account coverage to establish 'Visa preference' and consume Visa products and services; Optimize merchant investments: identify merchant opportunities that will jointly benefit merchants and Visa-driving sales of Visa core and digital products, develop appropriate business cases and forecasts, advocate for funding, identify and deploy Visa resources to address objectives, track our performance, and use learnings to inform future investment Lead sales approach for growing value added services and drive Visa Direct outcomes for UK & Ireland market: Take a lead role in defining the strategy, investment needs and sales pipeline for value added services for merchants and acquirers (eg. Data and risk products, instalments etc). Partner with specialised Visa Direct resources to support the UK&I market; build a foundation for stand alone and integrated sales efforts and achievement of 1 3 year revenue goals Drive Visa Acceptance Solutions sales for UK&I in partnership with Visa Value Added Services: As a key asset to address merchant, marketplace and Acquirer/Payment Service Provider needs ranging from acceptance, authentication to fraud and dispute management. Build and develop merchant & acquiring team: recruit, train, and lead a high performing team that has a deep understanding of its merchants, acquirers and under penetrated industries, delivers against Visa and client objectives and drives merchant satisfaction; Effectively guide the team to prioritise work, resolve roadblocks and navigate internal processes; Be an advocate for the team's efforts and a constructive partner in resolving challenges; Motivate and inspire the team with knowledge of sales management techniques, pipeline management, business development and analytics; Help navigate a complex matrix organisation to build buy in for key priorities, support for investments and a visible platform for the merchant and acquiring team Establish strong internal partnerships: partner with functions across Visa (e.g., sub regional leadership, marketing, product development, etc.); to collaboratively define responsibilities for various merchant and acquirer outcomes and ensure accountability and follow through Advise, consult and be thought partner in regulatory aspects related to merchant & acquiring in the UK: Help drive and provide strategic input into regulatory and government relations strategies; make the connection from operational and business priorities to strategic eco system priorities; provide an integrated point of view reflecting knowledge of the business, eco system trends and regulatory requirements. This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. Basic Qualifications 12 years of relevant work experience with a Bachelor's Degree or 10 years of relevant work experience with an Advanced degree (e.g. Masters/MBA/JD/MD) or 8 years relevant work experience with a PhD Preferred Qualifications 20+ years business experience, with significant acquiring background, combined with a proven track record of managing client accounts, leading sales, driving revenue expansion and leading high performing, fast paced teams Well versed in building relationships, internally and externally, with senior management in large organisations. Equally capable of developing successful partnerships with fintech's, startups and new payment entrants in the payment ecosystem Sales leadership experience. Excellent ability to manage and prioritise a sales pipeline, and direct sales, account management and business development efforts across the team with rigour in tracking and reporting sales forecasts Ability to connect the dots in a complex commercial landscape and navigate in a matrix environment. Credible operator at all levels of the organisation to influence successful outcomes Proven track record leading high performing sales and account management teams for impactful outcomes Superior negotiation and commercial contracting experience having established business agreements that enhance existing and develop new business partnerships and revenue streams Strategic thought leadership skills and rigorous analytical mindset. Disciplined approach to decision making through data Exceptional written and verbal communication skills Knowledge and experience with platform or technical sales and consulting projects experience would be an advantage Experience with global payment systems is a plus, with a passion for fintech and payments and the opportunities for growth in the ecosystem Personal Characteristics A hands on approach to all activities with real passion and high levels of energy. Agile and comfortable adapting to different environments. Courageous innovation: creative and resourceful in overcoming barriers and unexpected roadblocks. An authentic leader who intuitively engenders an inclusive environment, enabling the business to reach its ambitious goals. Diversity of thought and experience: continually seeks new perspectives and feedback, takes an inclusive approach High personal standards of ethics and integrity towards employees, stakeholders, and customers. High levels of learning agility with a real interest in developing relationships with progressive businesses, combining a 'technology / digital first' approach. Entrepreneurial and comfortable with ambiguous and change led environments; self confident with an authentic style that gravitates to championing change. Eager to seek a challenge and expand frontiers; brings a visionary approach. Sets and meets a high bar of goals and principles. Servant leadership mentality: deeply committed to serving and listening to others. Natural ability to build strong relationships and enable collaboration through empathy and authenticity. Committed to building a community through Visa Leadership Principles Additional Information Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Feb 16, 2026
Full time
Job Description Visa is searching for a Regional Leader for Merchant & Acquiring supporting partners for the UK & Ireland markets. As a key member of the UK & Ireland leadership team, the successful candidate will bring strategic and commercial leadership, compelling vision and creativity to expanding acceptance, growing usage of Visa solutions, and partnering with merchants and acquirers to grow purchase volume and revenue in UK & Ireland. This role will lead the Merchant and Acquiring team spanning the UK & Ireland to define, own and drive high profile, cross functional strategies and plans. The aim of which is to deliver sustainable revenue growth. At a time of significant industry change, merchants and acquirers need Visa's support to be ready for the next wave of commerce driven by innovations including Agentic Commerce. This role will spearhead the charge to develop forward thinking commercial strategies and partnerships, develop end to end solution propositions bringing together current and potential Visa capabilities, and help drive Visa's regulatory and ecosystem messaging and strategies for merchants. Importantly, this role will also lead Visa's thematic priorities and directly lead sales of Visa products and services. Specific Responsibilities Own merchant and acquirers strategy and multiyear plan: Define 1-3 year strategy for and oversee development of strong merchant and acquirer client relationships in UK&I; develop and articulate a comprehensive view of the UK&I merchant landscape and acquiring landscape incorporating key external trends and internal corporate strategic priorities; Be a thought partner in defining Visa's European strategy in this core segment of the business and help define and execute on functional priorities (eg. Agentic, Cross border, B2B, Click to Pay and Pass Keys); Link this strategy with key issuer priorities, product, marketing, risk, regulatory and cross functional strategies; Lead the internal narrative and advocacy for the importance of merchants and acquiring with a financial and strategic lens; Incorporate a strategic view of disruption in the payments eco system Drive positive merchant and acquirer outcomes: establish fluency in all Visa merchant facing solutions; consultatively identify and prioritise merchant and acquirer needs and craft customised solutions that drive specific commercial metrics (e.g., merchant business growth, Visa growth) and increase merchant satisfaction with Visa products/ services; build direct relationships with targeted merchants defined for dedicated account coverage to establish 'Visa preference' and consume Visa products and services; Optimize merchant investments: identify merchant opportunities that will jointly benefit merchants and Visa-driving sales of Visa core and digital products, develop appropriate business cases and forecasts, advocate for funding, identify and deploy Visa resources to address objectives, track our performance, and use learnings to inform future investment Lead sales approach for growing value added services and drive Visa Direct outcomes for UK & Ireland market: Take a lead role in defining the strategy, investment needs and sales pipeline for value added services for merchants and acquirers (eg. Data and risk products, instalments etc). Partner with specialised Visa Direct resources to support the UK&I market; build a foundation for stand alone and integrated sales efforts and achievement of 1 3 year revenue goals Drive Visa Acceptance Solutions sales for UK&I in partnership with Visa Value Added Services: As a key asset to address merchant, marketplace and Acquirer/Payment Service Provider needs ranging from acceptance, authentication to fraud and dispute management. Build and develop merchant & acquiring team: recruit, train, and lead a high performing team that has a deep understanding of its merchants, acquirers and under penetrated industries, delivers against Visa and client objectives and drives merchant satisfaction; Effectively guide the team to prioritise work, resolve roadblocks and navigate internal processes; Be an advocate for the team's efforts and a constructive partner in resolving challenges; Motivate and inspire the team with knowledge of sales management techniques, pipeline management, business development and analytics; Help navigate a complex matrix organisation to build buy in for key priorities, support for investments and a visible platform for the merchant and acquiring team Establish strong internal partnerships: partner with functions across Visa (e.g., sub regional leadership, marketing, product development, etc.); to collaboratively define responsibilities for various merchant and acquirer outcomes and ensure accountability and follow through Advise, consult and be thought partner in regulatory aspects related to merchant & acquiring in the UK: Help drive and provide strategic input into regulatory and government relations strategies; make the connection from operational and business priorities to strategic eco system priorities; provide an integrated point of view reflecting knowledge of the business, eco system trends and regulatory requirements. This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. Basic Qualifications 12 years of relevant work experience with a Bachelor's Degree or 10 years of relevant work experience with an Advanced degree (e.g. Masters/MBA/JD/MD) or 8 years relevant work experience with a PhD Preferred Qualifications 20+ years business experience, with significant acquiring background, combined with a proven track record of managing client accounts, leading sales, driving revenue expansion and leading high performing, fast paced teams Well versed in building relationships, internally and externally, with senior management in large organisations. Equally capable of developing successful partnerships with fintech's, startups and new payment entrants in the payment ecosystem Sales leadership experience. Excellent ability to manage and prioritise a sales pipeline, and direct sales, account management and business development efforts across the team with rigour in tracking and reporting sales forecasts Ability to connect the dots in a complex commercial landscape and navigate in a matrix environment. Credible operator at all levels of the organisation to influence successful outcomes Proven track record leading high performing sales and account management teams for impactful outcomes Superior negotiation and commercial contracting experience having established business agreements that enhance existing and develop new business partnerships and revenue streams Strategic thought leadership skills and rigorous analytical mindset. Disciplined approach to decision making through data Exceptional written and verbal communication skills Knowledge and experience with platform or technical sales and consulting projects experience would be an advantage Experience with global payment systems is a plus, with a passion for fintech and payments and the opportunities for growth in the ecosystem Personal Characteristics A hands on approach to all activities with real passion and high levels of energy. Agile and comfortable adapting to different environments. Courageous innovation: creative and resourceful in overcoming barriers and unexpected roadblocks. An authentic leader who intuitively engenders an inclusive environment, enabling the business to reach its ambitious goals. Diversity of thought and experience: continually seeks new perspectives and feedback, takes an inclusive approach High personal standards of ethics and integrity towards employees, stakeholders, and customers. High levels of learning agility with a real interest in developing relationships with progressive businesses, combining a 'technology / digital first' approach. Entrepreneurial and comfortable with ambiguous and change led environments; self confident with an authentic style that gravitates to championing change. Eager to seek a challenge and expand frontiers; brings a visionary approach. Sets and meets a high bar of goals and principles. Servant leadership mentality: deeply committed to serving and listening to others. Natural ability to build strong relationships and enable collaboration through empathy and authenticity. Committed to building a community through Visa Leadership Principles Additional Information Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Bold innovation and leadership. Informed decision-making. Impacting the future. Portfolio Performance Lead £65,000 - £70,000 (+ Benefits) Reports to: Head of Data Strategy and Delivery Department: Marketing, Fundraising & Engagement Contract: Permanent Hours: Full time 35 hours per week Location: Stratford, London. Office-based with high flexibility (1-2 days per week in the office). Visa sponsorship: Portfolio Performance Lead Closing date: 27 February :55 This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible. Recruitment process: 2 stage interview process include task related to the role Interview date: 12 and 16 March 2025 1st stage over Microsoft Teams How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively. At Cancer Research UK, we exist to beat cancer. We are looking for a proactive and experienced performance professional to join us as Portfolio Performance Lead. Cancer Research UK has a vision of a world where everyone can live longer, better lives, free from the fear of cancer. To help achieve this, we're strengthening how we engage and inspire people, evolving the way we use insight, data and digital tools to deepen supporter relationships and grow our impact. Join us at Cancer Research UK as we step into an exciting new chapter of transforming how we engage supporters and accelerate progress towards beating cancer. As our Portfolio Performance Lead, you'll play a central role in building a clearer, more connected understanding of how our fundraising and engagement activities are performing across the organisation. Your expertise in insight, performance and audience-led decision-making will help shape how we inspire and mobilise millions of people to support our lifesaving work. In this influential role, you'll lead a team of Senior Performance Managers and work closely with colleagues across data, finance, strategy, marketing and propositions, to build a trusted, organisation-wide view of performance. You'll help create the systems, stories and rhythms that surface opportunities, highlight risks and inform senior leadership decisions. And you'll join a passionate, collaborative community where bold ideas are welcomed, people are valued, and your work will have a meaningful and lasting impact on our mission. What will I be doing? Develop and communicate the portfolio performance story (including audience performance) working in partnership with other performance managers, Finance and Data Insight and Performance (DIP) specialist colleagues to ensure an aligned and consistent view Lead an effective portfolio performance management process, establishing portfolio level performance measurement frameworks, enabling the regular review of performance, identifying risks and opportunities to ensure outcome focused performance discussions at senior leadership level. Lead and develop a team of Senior Performance Managers, ensuring effective delivery as a team, and coaching team members to ensure ownership of their proposition areas Ensure senior leaders and business stakeholders have easy access to a centralised, consistent, independent view of performance which is up to date and relevant. Lead the Performance Management community in a consistent approach to priority and target setting as part of the planning process. Ensure central insights and the performance story are fed into the process, to provide an independent view and challenge assumptions where appropriate. Work with DIP colleagues to identify and enable opportunities to reduce manual work to focus effort on insight and performance storytelling and to identify opportunities for innovation through data to improve our processes, offer and engagement with supporters. Identify the portfolio performance management requirements and ensure the programme of senior performance managers' activity supports them (feed into DIP annual and quarterly planning). Lead the programme of activity for the Performance Management hub to design, document and champion best practice for standards, processes, ways of working and tools. Identifying data literacy needs to empower teams to engage confidently with performance data and drive continuous improvement. Contribute to governance and performance culture by engaging in data governance frameworks and promoting best practice, reinforcing accountability and a shared understanding of What skills will I need? This role could suit someone with a background as a Marketing Performance Lead, Growth Strategy Lead, Portfolio Performance Manager or Marketing Effectiveness Lead, whatever your background, you'll be able to demonstrate Proven experience working with finance, data, insight, and strategy teams to build and own a unified and trusted view of performance, including setting up frameworks and facilitating regular reviews. Strong understanding of performance measurement techniques across marketing, audience engagement, and organisational effectiveness. Ability to synthesise performance insights across multiple propositions and audiences to support strategic planning and decision-making. Experience in leading and developing a high-performing team of senior managers, with a focus on coaching, alignment to strategic goals, fostering collaboration and driving team development. Experience contributing to organisational change, particularly in evolving performance culture and embedding audience-led approaches. Ability to translate complex data into strategic recommendations and compelling narratives for non-technical audiences. Confident communicator with a proven ability to influence stakeholders at all levels, including in challenging or ambiguous situations. Seeks new methods and innovations in measurement, effectiveness, and performance management to drive improvement and learning. Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human : Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our careers web page. Additional Information For more information about working with us please visit our website or contact us. For more updates on our work and careers, follow us on: LinkedIn, Facebook, Instagram, X and YouTube.
Feb 14, 2026
Full time
Bold innovation and leadership. Informed decision-making. Impacting the future. Portfolio Performance Lead £65,000 - £70,000 (+ Benefits) Reports to: Head of Data Strategy and Delivery Department: Marketing, Fundraising & Engagement Contract: Permanent Hours: Full time 35 hours per week Location: Stratford, London. Office-based with high flexibility (1-2 days per week in the office). Visa sponsorship: Portfolio Performance Lead Closing date: 27 February :55 This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible. Recruitment process: 2 stage interview process include task related to the role Interview date: 12 and 16 March 2025 1st stage over Microsoft Teams How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively. At Cancer Research UK, we exist to beat cancer. We are looking for a proactive and experienced performance professional to join us as Portfolio Performance Lead. Cancer Research UK has a vision of a world where everyone can live longer, better lives, free from the fear of cancer. To help achieve this, we're strengthening how we engage and inspire people, evolving the way we use insight, data and digital tools to deepen supporter relationships and grow our impact. Join us at Cancer Research UK as we step into an exciting new chapter of transforming how we engage supporters and accelerate progress towards beating cancer. As our Portfolio Performance Lead, you'll play a central role in building a clearer, more connected understanding of how our fundraising and engagement activities are performing across the organisation. Your expertise in insight, performance and audience-led decision-making will help shape how we inspire and mobilise millions of people to support our lifesaving work. In this influential role, you'll lead a team of Senior Performance Managers and work closely with colleagues across data, finance, strategy, marketing and propositions, to build a trusted, organisation-wide view of performance. You'll help create the systems, stories and rhythms that surface opportunities, highlight risks and inform senior leadership decisions. And you'll join a passionate, collaborative community where bold ideas are welcomed, people are valued, and your work will have a meaningful and lasting impact on our mission. What will I be doing? Develop and communicate the portfolio performance story (including audience performance) working in partnership with other performance managers, Finance and Data Insight and Performance (DIP) specialist colleagues to ensure an aligned and consistent view Lead an effective portfolio performance management process, establishing portfolio level performance measurement frameworks, enabling the regular review of performance, identifying risks and opportunities to ensure outcome focused performance discussions at senior leadership level. Lead and develop a team of Senior Performance Managers, ensuring effective delivery as a team, and coaching team members to ensure ownership of their proposition areas Ensure senior leaders and business stakeholders have easy access to a centralised, consistent, independent view of performance which is up to date and relevant. Lead the Performance Management community in a consistent approach to priority and target setting as part of the planning process. Ensure central insights and the performance story are fed into the process, to provide an independent view and challenge assumptions where appropriate. Work with DIP colleagues to identify and enable opportunities to reduce manual work to focus effort on insight and performance storytelling and to identify opportunities for innovation through data to improve our processes, offer and engagement with supporters. Identify the portfolio performance management requirements and ensure the programme of senior performance managers' activity supports them (feed into DIP annual and quarterly planning). Lead the programme of activity for the Performance Management hub to design, document and champion best practice for standards, processes, ways of working and tools. Identifying data literacy needs to empower teams to engage confidently with performance data and drive continuous improvement. Contribute to governance and performance culture by engaging in data governance frameworks and promoting best practice, reinforcing accountability and a shared understanding of What skills will I need? This role could suit someone with a background as a Marketing Performance Lead, Growth Strategy Lead, Portfolio Performance Manager or Marketing Effectiveness Lead, whatever your background, you'll be able to demonstrate Proven experience working with finance, data, insight, and strategy teams to build and own a unified and trusted view of performance, including setting up frameworks and facilitating regular reviews. Strong understanding of performance measurement techniques across marketing, audience engagement, and organisational effectiveness. Ability to synthesise performance insights across multiple propositions and audiences to support strategic planning and decision-making. Experience in leading and developing a high-performing team of senior managers, with a focus on coaching, alignment to strategic goals, fostering collaboration and driving team development. Experience contributing to organisational change, particularly in evolving performance culture and embedding audience-led approaches. Ability to translate complex data into strategic recommendations and compelling narratives for non-technical audiences. Confident communicator with a proven ability to influence stakeholders at all levels, including in challenging or ambiguous situations. Seeks new methods and innovations in measurement, effectiveness, and performance management to drive improvement and learning. Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human : Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our careers web page. Additional Information For more information about working with us please visit our website or contact us. For more updates on our work and careers, follow us on: LinkedIn, Facebook, Instagram, X and YouTube.
Customer Experience and Operations Manager - Oxford Customer Experience and Operations Manager - Oxford Profile Type of contract: permanent, full time 40h At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful. Are you passionate about creating unforgettable customer experiences while driving operational excellence? Join Sephora as a Customer Experience and Operations Manager, where you'll lead by example, inspire your team, and ensure every customer enjoys a remarkable visit. In this pivotal role, you'll coach and develop your team to meet both commercial and operational KPIs, while overseeing flawless cash management and stock operations. By analysing customer satisfaction and implementing actionable strategies, you'll work closely with middle management to continuously enhance the in-store experience. If you're ready to elevate store performance and deliver exceptional service every day, we'd love to meet you. Responsibilities Client Experience Spend at least 50% of the time on the sales floor, leading the team towards creating memorable addictive Sephora experiences. Craft a strategic vision for an omni-channel customer experience, collaborating across departments to amplify brand loyalty. Leverage CRM strategies to cultivate long-lasting relationships with our clients, personalising communications using data-driven insights to ensure relevance. Innovate our service offerings and Beauty Masterclasses to showcase Sephora's artistry and deepen the client's connection with our brand. Analyse service metrics with precision to pinpoint strengths and opportunities, ensuring a consistently elevated client experience. Proactively act on client feedback through targeted initiatives, boosting overall satisfaction and loyalty. Curate unforgettable, personalised client journeys through tailored recommendations, making every visit uniquely Sephora. Ensure the highest standards in client service, promptly addressing and resolving any concerns to build lasting loyalty. Empower team members to navigate challenging situations, ensuring exceptional client satisfaction in every interaction. Operational Excellence Oversee all day-to-day store operations, including cash and inventory management, ensuring full compliance with Sephora's policies and procedures. Elevate efficiency in visual merchandising, cleanliness, and restocking to create an inviting and seamless shopping environment. Optimise stockroom layout and workflow for peak efficiency, guiding and monitoring deliveries to meet company timelines and productivity targets. Direct cash desk operations, ensuring accuracy and strict adherence to security protocols. Implement comprehensive auditing procedures and swiftly resolve any discrepancies to maintain operational integrity. Maintain optimal inventory levels, leveraging inventory management to fuel revenue growth and meet client demand. Champion a culture of safety and wellbeing by upholding housekeeping and workplace hazard standards. Lead the operational and cash desk teams, setting clear expectations and delivering targeted training on KPIs and best practices. Team Management Facilitate training programs that empower Beauty Advisors and leadership with the skills and knowledge to excel. Cultivate a collaborative, inclusive team environment that encourages open communication and synergy. Monitor and elevate team effectiveness through regular performance check-ins and constructive feedback. Partner with the Store Director on resource allocation, team scheduling, payroll, and maximizing team performance. Lead workshops and peer learning sessions, promoting knowledge sharing and continuous team development. Identify skill enhancement opportunities through targeted training initiatives, ensuring alignment with industry standards and Sephora's unique approach. Develop future leaders who embody Sephora's values, fostering a culture of growth and opportunity. Align team objectives with Sephora's broader strategy, ensuring every role contributes to our collective success. Collaborate with the recruitment team to attract and onboard top talent who are passionate about beauty and client experience. Inspire a high-performance sales culture, motivating boutique teams to exceed targets through shared goals and celebration of successes. Champion a culture of excellence, centred on client satisfaction and aligned with Sephora's core values. Drive strategic sales initiatives, leveraging data insights to inform decisions and adapt to evolving market trends. Align marketing initiatives with client engagement strategies to ensure promotions are impactful and drive traffic. Maximise Beauty Hub engagement through events, partnerships, and personalised experiences that boost interactions and appointment bookings. Utilise sales analytics to identify performance gaps and refine sales strategies. Create strong partnerships with our brand partners, elevating product offerings and co-creating impactful promotions. Develop engaging masterclasses that showcase brand and Sephora expertise, positioning us as a leader in beauty education. Skills Extensive experience in client experience management, preferably within the retail or beauty sector. Exceptional leadership, team management, and motivational abilities, with a proven track record of developing high-performing teams. Deep understanding of retail operations, policies, and procedures, including inventory, cash management, and service excellence. Outstanding communication, interpersonal, and conflict resolution skills, with a strong client-first approach. Exceptional organisational and time-management skills to effectively manage priorities in a dynamic environment. Proficiency in CRM systems, omni-channel strategies, and retail service models to enrich client engagement. Analytical mindset with expertise in data analysis tools to assess KPIs and drive continuous improvement. Advanced skills in digital tools and MS Office applications to streamline operations and enhance team collaboration. Ability to collaborate effectively with cross-functional teams in a fast-paced, ever-evolving retail landscape. Note: This job description is a general overview and may be subject to change or modification based on the specific needs and requirements of the Sephora store. Here, you will find Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit Culture of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead Work that brings fulfillment. From delighting clients every day, to inspiring our industry at large, every action makes a difference Join us and belong to something beautiful. Sephora is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.
Feb 14, 2026
Full time
Customer Experience and Operations Manager - Oxford Customer Experience and Operations Manager - Oxford Profile Type of contract: permanent, full time 40h At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful. Are you passionate about creating unforgettable customer experiences while driving operational excellence? Join Sephora as a Customer Experience and Operations Manager, where you'll lead by example, inspire your team, and ensure every customer enjoys a remarkable visit. In this pivotal role, you'll coach and develop your team to meet both commercial and operational KPIs, while overseeing flawless cash management and stock operations. By analysing customer satisfaction and implementing actionable strategies, you'll work closely with middle management to continuously enhance the in-store experience. If you're ready to elevate store performance and deliver exceptional service every day, we'd love to meet you. Responsibilities Client Experience Spend at least 50% of the time on the sales floor, leading the team towards creating memorable addictive Sephora experiences. Craft a strategic vision for an omni-channel customer experience, collaborating across departments to amplify brand loyalty. Leverage CRM strategies to cultivate long-lasting relationships with our clients, personalising communications using data-driven insights to ensure relevance. Innovate our service offerings and Beauty Masterclasses to showcase Sephora's artistry and deepen the client's connection with our brand. Analyse service metrics with precision to pinpoint strengths and opportunities, ensuring a consistently elevated client experience. Proactively act on client feedback through targeted initiatives, boosting overall satisfaction and loyalty. Curate unforgettable, personalised client journeys through tailored recommendations, making every visit uniquely Sephora. Ensure the highest standards in client service, promptly addressing and resolving any concerns to build lasting loyalty. Empower team members to navigate challenging situations, ensuring exceptional client satisfaction in every interaction. Operational Excellence Oversee all day-to-day store operations, including cash and inventory management, ensuring full compliance with Sephora's policies and procedures. Elevate efficiency in visual merchandising, cleanliness, and restocking to create an inviting and seamless shopping environment. Optimise stockroom layout and workflow for peak efficiency, guiding and monitoring deliveries to meet company timelines and productivity targets. Direct cash desk operations, ensuring accuracy and strict adherence to security protocols. Implement comprehensive auditing procedures and swiftly resolve any discrepancies to maintain operational integrity. Maintain optimal inventory levels, leveraging inventory management to fuel revenue growth and meet client demand. Champion a culture of safety and wellbeing by upholding housekeeping and workplace hazard standards. Lead the operational and cash desk teams, setting clear expectations and delivering targeted training on KPIs and best practices. Team Management Facilitate training programs that empower Beauty Advisors and leadership with the skills and knowledge to excel. Cultivate a collaborative, inclusive team environment that encourages open communication and synergy. Monitor and elevate team effectiveness through regular performance check-ins and constructive feedback. Partner with the Store Director on resource allocation, team scheduling, payroll, and maximizing team performance. Lead workshops and peer learning sessions, promoting knowledge sharing and continuous team development. Identify skill enhancement opportunities through targeted training initiatives, ensuring alignment with industry standards and Sephora's unique approach. Develop future leaders who embody Sephora's values, fostering a culture of growth and opportunity. Align team objectives with Sephora's broader strategy, ensuring every role contributes to our collective success. Collaborate with the recruitment team to attract and onboard top talent who are passionate about beauty and client experience. Inspire a high-performance sales culture, motivating boutique teams to exceed targets through shared goals and celebration of successes. Champion a culture of excellence, centred on client satisfaction and aligned with Sephora's core values. Drive strategic sales initiatives, leveraging data insights to inform decisions and adapt to evolving market trends. Align marketing initiatives with client engagement strategies to ensure promotions are impactful and drive traffic. Maximise Beauty Hub engagement through events, partnerships, and personalised experiences that boost interactions and appointment bookings. Utilise sales analytics to identify performance gaps and refine sales strategies. Create strong partnerships with our brand partners, elevating product offerings and co-creating impactful promotions. Develop engaging masterclasses that showcase brand and Sephora expertise, positioning us as a leader in beauty education. Skills Extensive experience in client experience management, preferably within the retail or beauty sector. Exceptional leadership, team management, and motivational abilities, with a proven track record of developing high-performing teams. Deep understanding of retail operations, policies, and procedures, including inventory, cash management, and service excellence. Outstanding communication, interpersonal, and conflict resolution skills, with a strong client-first approach. Exceptional organisational and time-management skills to effectively manage priorities in a dynamic environment. Proficiency in CRM systems, omni-channel strategies, and retail service models to enrich client engagement. Analytical mindset with expertise in data analysis tools to assess KPIs and drive continuous improvement. Advanced skills in digital tools and MS Office applications to streamline operations and enhance team collaboration. Ability to collaborate effectively with cross-functional teams in a fast-paced, ever-evolving retail landscape. Note: This job description is a general overview and may be subject to change or modification based on the specific needs and requirements of the Sephora store. Here, you will find Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit Culture of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead Work that brings fulfillment. From delighting clients every day, to inspiring our industry at large, every action makes a difference Join us and belong to something beautiful. Sephora is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.
It's true. At Mews, we dream big. As a Hotel Tech unicorn valued at $1.2b, we're propelling new-generation cloud technology within global hospitality. With our industry-leading property management solution, we're enabling the world's most revolutionary hospitality brands to accelerate their digital transformation. We're on the lookout for ambitious, tenacious and passionate people who want to join the next generation of innovators and disrupt the hospitality industry with us. Sound good so far? Keep reading and tumble down the Mews rabbit hole About the role First things first: you want to know what you're actually applying for. It's impossible to capture every nuance of a role - especially at a rapidly growing company like Mews - but if we had to distill it down to a job description (which we do because this is a job description), it would be this: This is a pivotal role for Mews as we scale our paid social channels into predictable, efficient revenue-generating engines. As our Senior Paid Social Manager, you'll be the global owner of our Meta and LinkedIn advertising programs, driving pipeline generation and customer acquisition across SMB and Mid Market segments. You'll work in a high visibility, performance driven environment where your expertise directly impacts our growth trajectory. Your mission, should you choose to accept it: Design and execute paid social strategy across Meta, LinkedIn, and other relevant platforms to achieve pipeline and revenue goals. Build and improve paid social SOPs, reporting frameworks, and best practices to elevate the discipline. Collaborate with Sales, Campaigns, and Creative teams to design and launch targeted campaigns across SMB and Mid Market segments. Develop an experimentation roadmap for each paid social channel, ensuring structured and repeatable testing. Manage channel level budgets, forecasting, pacing, and performance projections within agreed parameters. Maintain effective communication and relationships with internal stakeholders and external platform partners. Analyze and report on campaign performance,identifyinginsights, risks, and opportunities to improve key metrics and inform future decisions. ️ You'll be a great fit if you bring a few of the below with you: 6+ years of experience in data driven B2B SaaS marketing, with hands on ownership of paid social campaigns that contribute to pipeline or revenue growth. Deepexpertisein paid social platforms (Meta, LinkedIn, and emerging channels), including audience targeting, creative testing, optimization levers, and performance diagnostics. Experience collaborating with Sales, Product, and Creative teams to shape audience definitions, messaging, and campaign briefs across segments (SMB, MM, ENT). Able to translate business goals into paid social plans, balancing independent execution withcontributionto broader channel strategy. Strong analytical and problem solving skills, with the ability to diagnose performance fluctuations,identifyroot causes, and recommend data backed improvements. Strong communicator who can structure insights clearly and present channel recommendations to cross functional and senior stakeholders. Highly organized, able to manage multiple campaigns, experiments, and deadlines in a fast paced environment with minimal oversight. That success is powered by our incredible people and supported by the benefits that help them thrive. No matter where you're based, you'll enjoy: Participation in our company share program Best in class parental leave (6 months fully paid for primary caregivers, 2 months for secondary, available within your first year) Unlimited paid holiday (yes, really) Work from anywhere - enjoy the flexibility to work from other countries for a few weeks each year through our compliant and flexible Workation policy. Relocation options available after 1 year Monthly "EDGE" time - dedicated to Explore, Develop, Grow, and Elevate yourself Flexible, hybrid working options One off home office setup budget to make your workspace your own Monthly working from home and healthcare allowances (where local healthcare benefits are not in avaliable) We also tailor benefits to each location - from regional healthcare coverage to team events, socials, and other perks that make Mews life special wherever you are. Because at Mews, growth, balance, and belonging aren't just words, they're how we work. Who is Mews? We want to get to know you, so it's only fair we tell you a little bit about ourselves first.Mews has been transforming hospitality since 2012. What began in a single hotel in Prague now powers thousands of hotels around the world, as they pursue their mission to develop transformational solutions for brands and create remarkable experiences for guests. Since the beginning, Mews embraced being different. Mews is not simply a property management system, but a connected hospitality cloud with products across the hotel ecosystem and more integrations than anyone else. From global hospitality brands to independent properties, hoteliers join Mews because they recognize the power of innovation. They understand that they can benefit from hotel tech that drives efficiency, maximizes revenue, and improves guest happiness. Powering over 5,000 customers across more than 85 countries, Mews Hospitality Cloud is designed to streamline operations for modern hoteliers, transform the guest experience and create more profitable businesses. Ranked 24th in the FT 1000 list of the fastest growing European companies in 2021, Mews has been recognized as the Best PMS by industry peers at the HotelTechAwards in both 2020 and 2024, consistently earning acclaim. Mews also achieved finalist status in 2021 and 2022. What's more, we take immense pride in being listed among the Best Places to Work in Hotel Tech during those same years and again this year. But our achievements don't stop there; Mews was also listed among the World's Best Hotel PMS Provider 2023 and as the World's Best Independent Hotel PMS Provider 2022 and 2023 by the World Travel Tech Awards. That's what we do, but what about who we are? Mews' culture is special and difficult to capture in words, which makes writing this tricky. You'll experience the freedom to be yourself and the ability to watch your ideas come to life. You'll have an open line of communication and an open invitation to after work drinks, be they virtual or in person. Sometimes the work can be challenging and there can be a lot of it, but you'll always be able to rely on those around you. Yes, we're ambitious and we move fast, but we know the value of fun and taking a breather. We have slack channels for almost every interest imaginable, and an all company meeting every Friday gives you the chance to ask any question to our leadership team. To get more of an idea what life at Mews is like, check out our Instagram . We're guided by our five key values; if you see yourself in them, it's time to get in touch. Everyone is welcome at Mews We're an equal opportunities employer. To reimagine the art of hospitality, we need teams that represent our global and diverse customers and users. Our differences make Mews, so we welcome people of all backgrounds and identities to work with us. We embrace different perspectives, encourage trying new things and want everyone to feel safe bringing their authentic self to work. If this sounds like you and you're ready to join a global, innovative and exciting community, we'd love to hear from you. One very important note: don't hold back. Even if you don't meet 100% of the criteria listed in this job description, we still encourage you to apply. We believe everyone should have equal access to opportunities and we're committed to providing an inclusive experience, so please let us know if there's anything we can do to support you during the application process. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, disability, or any other protected characteristic. We can't wait to hear from you. AI and Hiring at Mews At Mews, we believe AI enhances our work but should not replace what humanises it and makes it individually ours. We see AI as a tool to support research, generate ideas, and drive efficiency, but creativity, critical thinking, and opinions differentiate us. As you apply, feel free to use AI to help structure your thoughts - but ensure your application and conversations with us, reflect your personal opinions, capabilities and experience. We're building an AI enabled workforce, and that starts with people who think independently and bring fresh ideas to the table. Because at Mews, making work more human is the ultimate goal.
Feb 13, 2026
Full time
It's true. At Mews, we dream big. As a Hotel Tech unicorn valued at $1.2b, we're propelling new-generation cloud technology within global hospitality. With our industry-leading property management solution, we're enabling the world's most revolutionary hospitality brands to accelerate their digital transformation. We're on the lookout for ambitious, tenacious and passionate people who want to join the next generation of innovators and disrupt the hospitality industry with us. Sound good so far? Keep reading and tumble down the Mews rabbit hole About the role First things first: you want to know what you're actually applying for. It's impossible to capture every nuance of a role - especially at a rapidly growing company like Mews - but if we had to distill it down to a job description (which we do because this is a job description), it would be this: This is a pivotal role for Mews as we scale our paid social channels into predictable, efficient revenue-generating engines. As our Senior Paid Social Manager, you'll be the global owner of our Meta and LinkedIn advertising programs, driving pipeline generation and customer acquisition across SMB and Mid Market segments. You'll work in a high visibility, performance driven environment where your expertise directly impacts our growth trajectory. Your mission, should you choose to accept it: Design and execute paid social strategy across Meta, LinkedIn, and other relevant platforms to achieve pipeline and revenue goals. Build and improve paid social SOPs, reporting frameworks, and best practices to elevate the discipline. Collaborate with Sales, Campaigns, and Creative teams to design and launch targeted campaigns across SMB and Mid Market segments. Develop an experimentation roadmap for each paid social channel, ensuring structured and repeatable testing. Manage channel level budgets, forecasting, pacing, and performance projections within agreed parameters. Maintain effective communication and relationships with internal stakeholders and external platform partners. Analyze and report on campaign performance,identifyinginsights, risks, and opportunities to improve key metrics and inform future decisions. ️ You'll be a great fit if you bring a few of the below with you: 6+ years of experience in data driven B2B SaaS marketing, with hands on ownership of paid social campaigns that contribute to pipeline or revenue growth. Deepexpertisein paid social platforms (Meta, LinkedIn, and emerging channels), including audience targeting, creative testing, optimization levers, and performance diagnostics. Experience collaborating with Sales, Product, and Creative teams to shape audience definitions, messaging, and campaign briefs across segments (SMB, MM, ENT). Able to translate business goals into paid social plans, balancing independent execution withcontributionto broader channel strategy. Strong analytical and problem solving skills, with the ability to diagnose performance fluctuations,identifyroot causes, and recommend data backed improvements. Strong communicator who can structure insights clearly and present channel recommendations to cross functional and senior stakeholders. Highly organized, able to manage multiple campaigns, experiments, and deadlines in a fast paced environment with minimal oversight. That success is powered by our incredible people and supported by the benefits that help them thrive. No matter where you're based, you'll enjoy: Participation in our company share program Best in class parental leave (6 months fully paid for primary caregivers, 2 months for secondary, available within your first year) Unlimited paid holiday (yes, really) Work from anywhere - enjoy the flexibility to work from other countries for a few weeks each year through our compliant and flexible Workation policy. Relocation options available after 1 year Monthly "EDGE" time - dedicated to Explore, Develop, Grow, and Elevate yourself Flexible, hybrid working options One off home office setup budget to make your workspace your own Monthly working from home and healthcare allowances (where local healthcare benefits are not in avaliable) We also tailor benefits to each location - from regional healthcare coverage to team events, socials, and other perks that make Mews life special wherever you are. Because at Mews, growth, balance, and belonging aren't just words, they're how we work. Who is Mews? We want to get to know you, so it's only fair we tell you a little bit about ourselves first.Mews has been transforming hospitality since 2012. What began in a single hotel in Prague now powers thousands of hotels around the world, as they pursue their mission to develop transformational solutions for brands and create remarkable experiences for guests. Since the beginning, Mews embraced being different. Mews is not simply a property management system, but a connected hospitality cloud with products across the hotel ecosystem and more integrations than anyone else. From global hospitality brands to independent properties, hoteliers join Mews because they recognize the power of innovation. They understand that they can benefit from hotel tech that drives efficiency, maximizes revenue, and improves guest happiness. Powering over 5,000 customers across more than 85 countries, Mews Hospitality Cloud is designed to streamline operations for modern hoteliers, transform the guest experience and create more profitable businesses. Ranked 24th in the FT 1000 list of the fastest growing European companies in 2021, Mews has been recognized as the Best PMS by industry peers at the HotelTechAwards in both 2020 and 2024, consistently earning acclaim. Mews also achieved finalist status in 2021 and 2022. What's more, we take immense pride in being listed among the Best Places to Work in Hotel Tech during those same years and again this year. But our achievements don't stop there; Mews was also listed among the World's Best Hotel PMS Provider 2023 and as the World's Best Independent Hotel PMS Provider 2022 and 2023 by the World Travel Tech Awards. That's what we do, but what about who we are? Mews' culture is special and difficult to capture in words, which makes writing this tricky. You'll experience the freedom to be yourself and the ability to watch your ideas come to life. You'll have an open line of communication and an open invitation to after work drinks, be they virtual or in person. Sometimes the work can be challenging and there can be a lot of it, but you'll always be able to rely on those around you. Yes, we're ambitious and we move fast, but we know the value of fun and taking a breather. We have slack channels for almost every interest imaginable, and an all company meeting every Friday gives you the chance to ask any question to our leadership team. To get more of an idea what life at Mews is like, check out our Instagram . We're guided by our five key values; if you see yourself in them, it's time to get in touch. Everyone is welcome at Mews We're an equal opportunities employer. To reimagine the art of hospitality, we need teams that represent our global and diverse customers and users. Our differences make Mews, so we welcome people of all backgrounds and identities to work with us. We embrace different perspectives, encourage trying new things and want everyone to feel safe bringing their authentic self to work. If this sounds like you and you're ready to join a global, innovative and exciting community, we'd love to hear from you. One very important note: don't hold back. Even if you don't meet 100% of the criteria listed in this job description, we still encourage you to apply. We believe everyone should have equal access to opportunities and we're committed to providing an inclusive experience, so please let us know if there's anything we can do to support you during the application process. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, disability, or any other protected characteristic. We can't wait to hear from you. AI and Hiring at Mews At Mews, we believe AI enhances our work but should not replace what humanises it and makes it individually ours. We see AI as a tool to support research, generate ideas, and drive efficiency, but creativity, critical thinking, and opinions differentiate us. As you apply, feel free to use AI to help structure your thoughts - but ensure your application and conversations with us, reflect your personal opinions, capabilities and experience. We're building an AI enabled workforce, and that starts with people who think independently and bring fresh ideas to the table. Because at Mews, making work more human is the ultimate goal.
Marketing Manager - Commercial Events London (monthly travel to Liverpool) £50,000 - £55,000 Working arrangements: 35 hours a week. Standard working hours between 9am - 5pm, Monday to Friday. Hybrid working, with a minimum of 3 days per week in the office Join us at the Royal College of Physicians and help shape the future of two award winning UK venues - RCP London Events and Spaces at The Spine. We're looking for a strategic, creative and data driven Marketing Manager - Commercial Events to elevate the profile, performance and commercial success of our exceptional venue portfolio. This is a pivotal role where you will lead multi channel marketing strategy, strengthen our market position, and drive revenue growth through intelligent, insight led campaigns. Why this role matters Our Meetings & Events division plays a crucial role in supporting the RCP's wider mission. With bold revenue ambitions and major investment in CRM and marketing automation, we're entering a new phase - and we're seeking a marketing leader who can translate this opportunity into measurable impact. You'll take ownership of the end to end marketing approach across both venues, shaping how we attract, nurture and convert clients through high quality storytelling, customer insight, data, and innovative digital campaigns. What you'll lead A multi year, insight driven marketing strategy that powers commercial performance. CRM led marketing, automated customer journeys and segmentation that strengthen repeat business. Digital campaigns across paid, owned and earned channels - delivering growth in brand engagement and qualified leads. High impact sales and marketing collateral that elevates our offer and supports business development. Collaborative planning with Business Development Managers to ensure aligned, integrated and measurable activity. Leadership and coaching for Sales & Marketing Executives, helping build a high performing marketing function. What we're looking for You'll thrive in this role if you are: Strategic by nature - able to design and steer long term marketing direction. Digitally confident , with experience in CRM, automation, analytics and data informed decision making. Creative and brand savvy , producing compelling content and campaigns that stand out in competitive markets. Commercially sharp , with a clear understanding of how marketing drives revenue and retention. Collaborative , working smoothly with senior stakeholders, sales colleagues and cross functional teams. A supportive leader , ready to develop and empower junior team members. How success will be measured You'll be judged on delivery and continuous optimisation of: Lead generation and conversion rates CRM automation, campaign performance and ROI Brand engagement and visibility Integrated annual sales and marketing plans across both venues Why join us? Two iconic, design led venues with national reputation A supportive culture and an organisation committed to digital transformation The chance to shape a marketing function that directly fuels meaningful impact in healthcare Hybrid working with genuine flexibility Closing date: 27 February 2026 Interviewing date: w/c 02 March 2026 The RCP positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity. The RCP is all about our people - our members, staff, volunteers and leaders. We educate, influence and collaborate to improve health and healthcare for everyone and know we can only do this by being inclusive, encouraging and celebrating diverse perspectives. Welcoming into our community people who represent the 21st-century medical workforce and the diverse population of patients we serve is a priority for us.
Feb 13, 2026
Full time
Marketing Manager - Commercial Events London (monthly travel to Liverpool) £50,000 - £55,000 Working arrangements: 35 hours a week. Standard working hours between 9am - 5pm, Monday to Friday. Hybrid working, with a minimum of 3 days per week in the office Join us at the Royal College of Physicians and help shape the future of two award winning UK venues - RCP London Events and Spaces at The Spine. We're looking for a strategic, creative and data driven Marketing Manager - Commercial Events to elevate the profile, performance and commercial success of our exceptional venue portfolio. This is a pivotal role where you will lead multi channel marketing strategy, strengthen our market position, and drive revenue growth through intelligent, insight led campaigns. Why this role matters Our Meetings & Events division plays a crucial role in supporting the RCP's wider mission. With bold revenue ambitions and major investment in CRM and marketing automation, we're entering a new phase - and we're seeking a marketing leader who can translate this opportunity into measurable impact. You'll take ownership of the end to end marketing approach across both venues, shaping how we attract, nurture and convert clients through high quality storytelling, customer insight, data, and innovative digital campaigns. What you'll lead A multi year, insight driven marketing strategy that powers commercial performance. CRM led marketing, automated customer journeys and segmentation that strengthen repeat business. Digital campaigns across paid, owned and earned channels - delivering growth in brand engagement and qualified leads. High impact sales and marketing collateral that elevates our offer and supports business development. Collaborative planning with Business Development Managers to ensure aligned, integrated and measurable activity. Leadership and coaching for Sales & Marketing Executives, helping build a high performing marketing function. What we're looking for You'll thrive in this role if you are: Strategic by nature - able to design and steer long term marketing direction. Digitally confident , with experience in CRM, automation, analytics and data informed decision making. Creative and brand savvy , producing compelling content and campaigns that stand out in competitive markets. Commercially sharp , with a clear understanding of how marketing drives revenue and retention. Collaborative , working smoothly with senior stakeholders, sales colleagues and cross functional teams. A supportive leader , ready to develop and empower junior team members. How success will be measured You'll be judged on delivery and continuous optimisation of: Lead generation and conversion rates CRM automation, campaign performance and ROI Brand engagement and visibility Integrated annual sales and marketing plans across both venues Why join us? Two iconic, design led venues with national reputation A supportive culture and an organisation committed to digital transformation The chance to shape a marketing function that directly fuels meaningful impact in healthcare Hybrid working with genuine flexibility Closing date: 27 February 2026 Interviewing date: w/c 02 March 2026 The RCP positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity. The RCP is all about our people - our members, staff, volunteers and leaders. We educate, influence and collaborate to improve health and healthcare for everyone and know we can only do this by being inclusive, encouraging and celebrating diverse perspectives. Welcoming into our community people who represent the 21st-century medical workforce and the diverse population of patients we serve is a priority for us.
Impression Digital Impression is a multi-award winning, high growth digital marketing agency based in Nottingham, London and Manchester. We are Digital Growth Specialists helping ambitious global brands push boundaries. We define and deliver integrated digital strategies that transform our clients from market players to market leaders. As we embark on another year of accelerated growth we're looking for a Client Performance Account Director to help us lead the charge. Our agency wouldn't be what it is today without our incredible people. Our diverse team encompasses expertise across the digital landscape which enables us to accelerate change and results, driving business growth faster. Our collaborative, creative and inclusive culture helps build our reputation as a leading digital employer and we are committed to nurturing and developing people to their full potential. Recognising that we are a part of something much bigger, we're on a mission to use business as a force for good. We're actively committed to creating a positive impact for our people, planet and community. Job Summary At Impression, Account Directors are responsible for growing our clients' businesses by matching incisive strategy with the plan to deliver it. That requires strategic smarts, a detailed knowledge of media and media strategy and the ability to build transformative partnerships with clients. You will form part of the leadership structure of our Client Teams, tasked with delivery against commercial objectives and leading strategic thinking and innovation for your clients. You will support the Client Partners for some of Impression's largest and most complex accounts. You will drive our client's business growth through gaining a deep understanding of their business needs and work in partnership with the delivery teams to ensure their KPIs are met. In addition to your direct portfolio responsibilities, you will be given direct responsibilities for owning clients across the business's portfolio. Liaising with the wider business to help ensure the same level of expert service is given to these accounts. You will directly contribute to the growth of Impression by achieving high client satisfaction scores, facilitating client contract renewals and orchestrating channel growth for your clients. To achieve this, you will be a trusted advisor to each client stakeholder and hold a complete understanding of their overall business and marketing objectives. You will have a very strong working knowledge of the search marketing landscape and you will understand who to bring into the conversation at what stage. You are the internal champion for your clients, and you will strive to ensure that they get the most value from Impression. You balance this through taking accountability of the accounts profitability, and ensuring Impression meets over and under-delivery targets. Responsibilities Client Retention & Growth Work closely with senior client stakeholders to identify and solve key marketing challenges, as well as internal collaboration with other teams at Impression to produce strategy with broad buy-in and media plans. Steer Impressions relationships with key clients and build a deep understanding of the commercial drivers of their business. Work with other team members to mark senior client stakeholders. Be responsible for every stage of the campaign planning process: interpreting a client's objectives, creating measurement frameworks, writing an incisive strategy, building testing methodologies and diagnosing performance. Lead on annual planning for key clients: set strategic direction for the year ahead, socialise it amongst Impression teams and client stakeholders and build the plan for putting it into action. Lead on all cross-channel media strategy, ensuring that investment decisions made on behalf of clients are rigorously informed by all the available data. Collaborate - and provide direction to - the activation teams, ensuring all plans are complete, accurate and innovative. Responsible for audience, market and competitor intelligence projects, ensuring that work is insightful and actionable. Deliver complex marketing problem-solving; turning solutions into strategies to present back to clients. Contribute to your Team's understanding of a client's category, brand and audience. Create repeatable and distinctive ways to share that information with the wider Impression team and ensure that the way we present is always as client-centric as possible. Commercial & KPIs Drive revenue for Impression through existing account growth and contribution to business development. Act as an important contributor for pitches: work with Client Partners on setting the pitch strategy, determining the narrative and creating a framework for other contributors to use. Ensure all client work is delivered according to the budget. Build strategic relationships with senior stakeholders, acting as counsel for key decisions about marketing investment. Drive client-centric solutions that exceed expectations and deliver tangible business value. High-Performing Culture, Team Collaboration and Inclusion Manage a client team within a client pod. Ensure all client work delivered to clients is of the highest quality and market-leading. Contribute to a culture of continuous development within the client team, and help to advance our product and offer to clients. Give feedback on requirements for training, working with Client Partners to ensure availability of required resources. Represent Impression at industry events, public speaking and thought leadership. Be a champion of Impression's values and culture, fostering a positive and inclusive work environment. Represent Impression with integrity and professionalism, both internally and externally. Competently manage your client portfolio. Have a solid understanding of the digital services we offer in order to confidently be able to discuss activity and opportunities with clients. Confidently talk clients through growth opportunities that could benefit their business and increase retainer value for Impression. Recognising where process is lacking or need improving and raising to your line manager, contributing to the creation of new processes where required. Be able to pull client insights and tangible data points, which helps articulate clients performance. Support on the management of Impression's most complex and high-value accounts, with little additional support required. Fully understand and follow Impression / CP processes and support the department by undertaking process work (updating/creating/rolling out processes). Confidently act as a first point of escalation for your team on client and work challenges, and consistently support problem-solving and resolution. Skills Full funnel marketing knowledge a must Hands on experience analysing data and spotting opportunities in a range of platforms, including: GA4 (essential) Google Search Console (essential) Google Ads Google CM360 and DV360 Exceptional interpersonal skills in order to quickly build solid relationships with clients and internal teams. A positive and creative thinker, with a passion for all things digital. Ability to lead and inspire others, internally and externally. Exceptional attention to detail and pride in any work produced. Open, honest and direct, is comfortable in giving and receiving constructive feedback. Lives and breathes Impression values. Ability to work in a fast paced, dynamic environment on multiple priorities simultaneously, prioritising and coping well under pressure and with competing demands. A desire to learn new skills. Ability to think and act independently as well as collaboratively. Staying calm under pressure and demonstrating empathy and understanding to help clients who may be frustrated. Adopts a range of influencing and negotiation styles to deal with objections/challenges internally and externally. Not ticking all the boxes? Don't worry, here at Impression we promote a culture of learning and development so we'll help you out! There is research to suggest that women and people of colour are less likely to apply for roles in which they don't meet 100% of the requirements but at Impression we want to ensure everyone is encouraged to apply with us. Equity, diversity and inclusion are integral to Impression's recruitment process and we are committed to ensuring your experience with us is equal, fair and non-discriminatory. Salary from £46,600 - £50,900 depending on experience (+£6k London Weighting if you live in the Greater London area) Please note, this role is a hybrid role, in line with our flexible working policy. We look to hire candidates who are no more than a 90 minute journey away from our office locations to ensure your personal time is protected and that you're able to travel into the office when necessary. What makes us different We are proud to be listed on the "Flexa 100" Most Flexible Companies to work for and to be officially recognised as a Great Place to Work . Join us on our high-growth journey and be part of a culture that prioritises your health, wellbeing and personal development. Alongside our amazing culture, here's what else makes us standout as a great employer: . click apply for full job details
Feb 12, 2026
Full time
Impression Digital Impression is a multi-award winning, high growth digital marketing agency based in Nottingham, London and Manchester. We are Digital Growth Specialists helping ambitious global brands push boundaries. We define and deliver integrated digital strategies that transform our clients from market players to market leaders. As we embark on another year of accelerated growth we're looking for a Client Performance Account Director to help us lead the charge. Our agency wouldn't be what it is today without our incredible people. Our diverse team encompasses expertise across the digital landscape which enables us to accelerate change and results, driving business growth faster. Our collaborative, creative and inclusive culture helps build our reputation as a leading digital employer and we are committed to nurturing and developing people to their full potential. Recognising that we are a part of something much bigger, we're on a mission to use business as a force for good. We're actively committed to creating a positive impact for our people, planet and community. Job Summary At Impression, Account Directors are responsible for growing our clients' businesses by matching incisive strategy with the plan to deliver it. That requires strategic smarts, a detailed knowledge of media and media strategy and the ability to build transformative partnerships with clients. You will form part of the leadership structure of our Client Teams, tasked with delivery against commercial objectives and leading strategic thinking and innovation for your clients. You will support the Client Partners for some of Impression's largest and most complex accounts. You will drive our client's business growth through gaining a deep understanding of their business needs and work in partnership with the delivery teams to ensure their KPIs are met. In addition to your direct portfolio responsibilities, you will be given direct responsibilities for owning clients across the business's portfolio. Liaising with the wider business to help ensure the same level of expert service is given to these accounts. You will directly contribute to the growth of Impression by achieving high client satisfaction scores, facilitating client contract renewals and orchestrating channel growth for your clients. To achieve this, you will be a trusted advisor to each client stakeholder and hold a complete understanding of their overall business and marketing objectives. You will have a very strong working knowledge of the search marketing landscape and you will understand who to bring into the conversation at what stage. You are the internal champion for your clients, and you will strive to ensure that they get the most value from Impression. You balance this through taking accountability of the accounts profitability, and ensuring Impression meets over and under-delivery targets. Responsibilities Client Retention & Growth Work closely with senior client stakeholders to identify and solve key marketing challenges, as well as internal collaboration with other teams at Impression to produce strategy with broad buy-in and media plans. Steer Impressions relationships with key clients and build a deep understanding of the commercial drivers of their business. Work with other team members to mark senior client stakeholders. Be responsible for every stage of the campaign planning process: interpreting a client's objectives, creating measurement frameworks, writing an incisive strategy, building testing methodologies and diagnosing performance. Lead on annual planning for key clients: set strategic direction for the year ahead, socialise it amongst Impression teams and client stakeholders and build the plan for putting it into action. Lead on all cross-channel media strategy, ensuring that investment decisions made on behalf of clients are rigorously informed by all the available data. Collaborate - and provide direction to - the activation teams, ensuring all plans are complete, accurate and innovative. Responsible for audience, market and competitor intelligence projects, ensuring that work is insightful and actionable. Deliver complex marketing problem-solving; turning solutions into strategies to present back to clients. Contribute to your Team's understanding of a client's category, brand and audience. Create repeatable and distinctive ways to share that information with the wider Impression team and ensure that the way we present is always as client-centric as possible. Commercial & KPIs Drive revenue for Impression through existing account growth and contribution to business development. Act as an important contributor for pitches: work with Client Partners on setting the pitch strategy, determining the narrative and creating a framework for other contributors to use. Ensure all client work is delivered according to the budget. Build strategic relationships with senior stakeholders, acting as counsel for key decisions about marketing investment. Drive client-centric solutions that exceed expectations and deliver tangible business value. High-Performing Culture, Team Collaboration and Inclusion Manage a client team within a client pod. Ensure all client work delivered to clients is of the highest quality and market-leading. Contribute to a culture of continuous development within the client team, and help to advance our product and offer to clients. Give feedback on requirements for training, working with Client Partners to ensure availability of required resources. Represent Impression at industry events, public speaking and thought leadership. Be a champion of Impression's values and culture, fostering a positive and inclusive work environment. Represent Impression with integrity and professionalism, both internally and externally. Competently manage your client portfolio. Have a solid understanding of the digital services we offer in order to confidently be able to discuss activity and opportunities with clients. Confidently talk clients through growth opportunities that could benefit their business and increase retainer value for Impression. Recognising where process is lacking or need improving and raising to your line manager, contributing to the creation of new processes where required. Be able to pull client insights and tangible data points, which helps articulate clients performance. Support on the management of Impression's most complex and high-value accounts, with little additional support required. Fully understand and follow Impression / CP processes and support the department by undertaking process work (updating/creating/rolling out processes). Confidently act as a first point of escalation for your team on client and work challenges, and consistently support problem-solving and resolution. Skills Full funnel marketing knowledge a must Hands on experience analysing data and spotting opportunities in a range of platforms, including: GA4 (essential) Google Search Console (essential) Google Ads Google CM360 and DV360 Exceptional interpersonal skills in order to quickly build solid relationships with clients and internal teams. A positive and creative thinker, with a passion for all things digital. Ability to lead and inspire others, internally and externally. Exceptional attention to detail and pride in any work produced. Open, honest and direct, is comfortable in giving and receiving constructive feedback. Lives and breathes Impression values. Ability to work in a fast paced, dynamic environment on multiple priorities simultaneously, prioritising and coping well under pressure and with competing demands. A desire to learn new skills. Ability to think and act independently as well as collaboratively. Staying calm under pressure and demonstrating empathy and understanding to help clients who may be frustrated. Adopts a range of influencing and negotiation styles to deal with objections/challenges internally and externally. Not ticking all the boxes? Don't worry, here at Impression we promote a culture of learning and development so we'll help you out! There is research to suggest that women and people of colour are less likely to apply for roles in which they don't meet 100% of the requirements but at Impression we want to ensure everyone is encouraged to apply with us. Equity, diversity and inclusion are integral to Impression's recruitment process and we are committed to ensuring your experience with us is equal, fair and non-discriminatory. Salary from £46,600 - £50,900 depending on experience (+£6k London Weighting if you live in the Greater London area) Please note, this role is a hybrid role, in line with our flexible working policy. We look to hire candidates who are no more than a 90 minute journey away from our office locations to ensure your personal time is protected and that you're able to travel into the office when necessary. What makes us different We are proud to be listed on the "Flexa 100" Most Flexible Companies to work for and to be officially recognised as a Great Place to Work . Join us on our high-growth journey and be part of a culture that prioritises your health, wellbeing and personal development. Alongside our amazing culture, here's what else makes us standout as a great employer: . click apply for full job details
Department Manager, Merch, Wonderland Rd page is loaded Department Manager, Merch, Wonderland Rdlocations: London, ONtime type: Full timeposted on: Posted Todayjob requisition id: JR158569Pro Hockey Life is proud to be the world's largest hockey centric retailer. Hockey, our national passion, is a way of life for so many Canadians. Whether played in backyards, highly competitive leagues or enjoyed simply by following your favorite team, it is an integral part of our everyday lives. We love sharing our passion for a healthy, active lifestyle and encourage others to bring their best by being leaders in our surrounding communities. At Pro Hockey Life, we spark possibilities through teamwork - and we would love to see you in our starting line-up. Department Sales Manager (Merchandise) Execute PHL's Brand Purpose to the highest capability. Manage all promo and pricing standards Build and oversee product flow, merchandising plans and overall presentation standards Protection of Company Assets is necessary. Uphold all Company & Business Compliance expectations. Become a Community Ambassador partnering with local MHA's. Ability to manage capacity and change management initiatives. What you will do Customer Service: Champion and deliver Pro Hockey Life's Customer Experience Model across the entire Store Team. Ensure floor plan is a fully accessible and easily shoppable experience. Execute and maintain PHL pricing and promotion strategies Ensure Staff Onboarding is delivered to the company's expectation. Become an Ambassador of Canadian Tire's Triangle Rewards Program Provide continuous feedback and coaching to Store Teams using Store Force Reporting, Daily Huddles, and formal performance evaluation programs. Store Operations: Flawless execution of PHL's visual compliance standards, store maintenance and pricing standards (Operational Readiness Review and Dynamic Merchandising Programs Effectively utilizes meet all store operating initiatives and directives according to required timelines. Establishes plan and follows up on execution of weekly price changes and department POP as per weekly communication, resulting in 100% system pricing including weekly prices sweeps. Establish efficient process to maintain product flow from the warehouse onto the sales floor Complete weekly price sweeps and pricing audits to ensure 100% compliance with PHL audit Follows and ensures compliance of all corporate LP, Cash and Store Audit Compliance, and OH&S policies and procedures. Training: Coach and develop store staff, through setting expectations, communication, coaching, feedback, and ongoing support. Follow up to ensure execution of Weekly Plans for the store. Create development plans and conduct annual appraisals for Part Time staff members; support and coach to improve any performance gaps and conducts ongoing coaching to improve team. Communicate in a clear and concise manner; leading effective Huddles / Meetings / Coaching sessions all while keeping team well informed of pertinent information. Ensure PHL staff have understanding of department maintenance standards and general merchandising Provide resolution for all customer concerns. Leadership: Continually motivates team and performance through recognition programs, store contests, customer compliments, and compensation. Maintain PHL performance management expectations (feedback/coaching); this includes progressive discipline where necessary. Promotes and maintains a positive and motivating work environment. Provides mentorship to teams and influences continuous growth, Sponsors encourage to support community engagement efforts. What you bring Proven Leader and Mentor Proven ability to build and manage daily store execution plan. Exceptional communication skills & organizational skills Organized individual with understanding of compliance management Superior training and coaching skills High energy, enthusiastic individual who is driven to succeed Previous retail management experience an asset We're always looking for great talent! In addition to competitive pay, we offer: Comprehensive benefits and retirement programs Performance incentives Other perks to support your well-being Career growth opportunities and product discountsOur typical hiring range is between $32,800 and $49,200. Salary decisions are also dependent on other factors such as your experience, job-related knowledge, skills and competencies, store size and market location, industry benchmarks, internal equity and other role-specific requirements.We thank all applicants for their interest; however, only those candidates elected for an interview will be contacted. posting represents an existing vacancy within our organization.At Pro Hockey Life, we want you to feel pride and passion in your work as much as you and our customers do for Canada's national sport. Whether played in backyards, highly competitive leagues or simply enjoying cheering on your favourite team, hockey is an integral part of life in Canada. It is this pride and passion that makes what we do at Pro Hockey Life truly special. Our strong connection to our customers allows us to offer Canadians wide selection of hockey equipment and apparel, including the latest makes and models of sticks, skates, protective and goalie gear, as well as fan wear and memorabilia. Being a part of the Canadian Tire family of companies, we get to share our passion and hockey expertise with our colleagues as we strive to have the best hockey assortment available to Canadians across our retail banners. Join us, where there's a place for you here. Our Commitment to Diversity, Inclusion and Belonging We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better. Accommodations We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.We are one of Canada's most admired and trusted companies. With world-class owned brands and exciting market-leading merchandising strategies, we are continually innovating with purpose: to excite and serve Canadian customers from coast-to-coast. We are connected to communities, big and small, from coast-to-coast, offering products and services that reflect the diverse nature of every one of them. From sports to outdoors, automobiles to homes, we know and understand life in Canada like no other retailer can.We are always on the lookout for curious, creative people who are able to navigate and excel in a rapidly evolving retail environment. If you're ready to take on new challenges - be it in digital, IT, marketing, data & analytics, merchandising, or one of the many other roles we have - there is a place for you here, so apply today.
Feb 11, 2026
Full time
Department Manager, Merch, Wonderland Rd page is loaded Department Manager, Merch, Wonderland Rdlocations: London, ONtime type: Full timeposted on: Posted Todayjob requisition id: JR158569Pro Hockey Life is proud to be the world's largest hockey centric retailer. Hockey, our national passion, is a way of life for so many Canadians. Whether played in backyards, highly competitive leagues or enjoyed simply by following your favorite team, it is an integral part of our everyday lives. We love sharing our passion for a healthy, active lifestyle and encourage others to bring their best by being leaders in our surrounding communities. At Pro Hockey Life, we spark possibilities through teamwork - and we would love to see you in our starting line-up. Department Sales Manager (Merchandise) Execute PHL's Brand Purpose to the highest capability. Manage all promo and pricing standards Build and oversee product flow, merchandising plans and overall presentation standards Protection of Company Assets is necessary. Uphold all Company & Business Compliance expectations. Become a Community Ambassador partnering with local MHA's. Ability to manage capacity and change management initiatives. What you will do Customer Service: Champion and deliver Pro Hockey Life's Customer Experience Model across the entire Store Team. Ensure floor plan is a fully accessible and easily shoppable experience. Execute and maintain PHL pricing and promotion strategies Ensure Staff Onboarding is delivered to the company's expectation. Become an Ambassador of Canadian Tire's Triangle Rewards Program Provide continuous feedback and coaching to Store Teams using Store Force Reporting, Daily Huddles, and formal performance evaluation programs. Store Operations: Flawless execution of PHL's visual compliance standards, store maintenance and pricing standards (Operational Readiness Review and Dynamic Merchandising Programs Effectively utilizes meet all store operating initiatives and directives according to required timelines. Establishes plan and follows up on execution of weekly price changes and department POP as per weekly communication, resulting in 100% system pricing including weekly prices sweeps. Establish efficient process to maintain product flow from the warehouse onto the sales floor Complete weekly price sweeps and pricing audits to ensure 100% compliance with PHL audit Follows and ensures compliance of all corporate LP, Cash and Store Audit Compliance, and OH&S policies and procedures. Training: Coach and develop store staff, through setting expectations, communication, coaching, feedback, and ongoing support. Follow up to ensure execution of Weekly Plans for the store. Create development plans and conduct annual appraisals for Part Time staff members; support and coach to improve any performance gaps and conducts ongoing coaching to improve team. Communicate in a clear and concise manner; leading effective Huddles / Meetings / Coaching sessions all while keeping team well informed of pertinent information. Ensure PHL staff have understanding of department maintenance standards and general merchandising Provide resolution for all customer concerns. Leadership: Continually motivates team and performance through recognition programs, store contests, customer compliments, and compensation. Maintain PHL performance management expectations (feedback/coaching); this includes progressive discipline where necessary. Promotes and maintains a positive and motivating work environment. Provides mentorship to teams and influences continuous growth, Sponsors encourage to support community engagement efforts. What you bring Proven Leader and Mentor Proven ability to build and manage daily store execution plan. Exceptional communication skills & organizational skills Organized individual with understanding of compliance management Superior training and coaching skills High energy, enthusiastic individual who is driven to succeed Previous retail management experience an asset We're always looking for great talent! In addition to competitive pay, we offer: Comprehensive benefits and retirement programs Performance incentives Other perks to support your well-being Career growth opportunities and product discountsOur typical hiring range is between $32,800 and $49,200. Salary decisions are also dependent on other factors such as your experience, job-related knowledge, skills and competencies, store size and market location, industry benchmarks, internal equity and other role-specific requirements.We thank all applicants for their interest; however, only those candidates elected for an interview will be contacted. posting represents an existing vacancy within our organization.At Pro Hockey Life, we want you to feel pride and passion in your work as much as you and our customers do for Canada's national sport. Whether played in backyards, highly competitive leagues or simply enjoying cheering on your favourite team, hockey is an integral part of life in Canada. It is this pride and passion that makes what we do at Pro Hockey Life truly special. Our strong connection to our customers allows us to offer Canadians wide selection of hockey equipment and apparel, including the latest makes and models of sticks, skates, protective and goalie gear, as well as fan wear and memorabilia. Being a part of the Canadian Tire family of companies, we get to share our passion and hockey expertise with our colleagues as we strive to have the best hockey assortment available to Canadians across our retail banners. Join us, where there's a place for you here. Our Commitment to Diversity, Inclusion and Belonging We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better. Accommodations We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.We are one of Canada's most admired and trusted companies. With world-class owned brands and exciting market-leading merchandising strategies, we are continually innovating with purpose: to excite and serve Canadian customers from coast-to-coast. We are connected to communities, big and small, from coast-to-coast, offering products and services that reflect the diverse nature of every one of them. From sports to outdoors, automobiles to homes, we know and understand life in Canada like no other retailer can.We are always on the lookout for curious, creative people who are able to navigate and excel in a rapidly evolving retail environment. If you're ready to take on new challenges - be it in digital, IT, marketing, data & analytics, merchandising, or one of the many other roles we have - there is a place for you here, so apply today.
Job Title: Communications Manager Reporting to: Executive Director, working closely with the Peer Engagement Manager and Operations Manager. About the Worker Support Centre The Worker Support Centre (WSC) is a Scottish charity working in partnership with migrant workers at risk of exploitation across Scotland to secure their rights, challenge labour exploitation, build collective power, and drive lasting law and policy change. We are an evidence-led, worker-driven organisation with strong governance and a growing track record of policy impact. We're building a movement of people who welcome all workers, working towards a world where we are all safe, valued and respected at work - no matter our job or nationality. WSC operates a worker-driven structure that places migrant workers at the centre of our governance and decision-making. We deliver casework alongside worker-led organising and policy advocacy. We support migrant workers in seasonal agriculture and social care to meet basic needs and to understand and exercise their rights, including through our Worker Power programme, which builds solidarity between workers and within communities. About the role : The Communications Manager is an exciting new role responsible for developing and delivering high-quality, strategic communications that raises awareness of WSC's mission, strengthens its reputation, and engages key audiences including workers, supporters, funders, partners, staff, and the wider public. Significantly, the role will be responsible for helping WSC build a movement supporting people working on tied and temporary visas in Scotland, influencing change and achieving fair work for all through strategic, values-focused and worker-led public communications. The role balances strategic planning with hands-on delivery, ensuring consistent, compelling, and inclusive storytelling across all channels. We seek to deliver goal-oriented storytelling focused on changing behaviour and policy towards a Scotland that welcomes every worker and we want to find someone with the knowledge, experience and expertise to lead this exciting work. Key Responsibilities Communications Strategy & Planning Develop and implement an integrated communications strategy aligned with the charity's mission, values, and organisational goals. Amplify people who have migrated to Scotland's voices in public narratives and as part of a broader movement for change. Develop progressive, values-led storytelling on people living in Scotland on tied and temporary visas, specifically in seasonal agriculture and social care. Help build a committed movement to exert pressure on policy makers and employers to ensure equal treatment for people who have migrated to Scotland. Develop streams of work specifically targeting Scottish Government pledges on areas including fair work, human trafficking, migrant integration, housing and poverty. Translate complex or sensitive issues into clear, accessible, and engaging content. Plan and deliver communications activity that supports fundraising, advocacy, service delivery, and organisational growth. Content & Channel Management Create high-quality content across digital, print, and offline channels (website, social media, email, reports, campaigns, newsletter, marketing materials) Ensure brand consistency, tone of voice, and messaging across all communications in line with WSC's strategic communications toolkit Manage and maintain WSC's website and digital platforms Media & External Relations Build and maintain relationships with journalists, media outlets, and sector partners. Identify and secure media opportunities to raise WSC's profile and grow the movement of individuals and organisations that stand in solidarity with all workers. Draft press releases, briefings, statements, and reactive lines as require. Participation Work in partnership with WSC colleagues and ensure all communication is aligned with organisational priorities. Co-produce communications outputs with workers by prioritising their voices, interests and concerns, resulting in high-quality content. Stakeholder Engagement Work collaboratively with policy, operational colleagues and senior leadership to ensure communications support organisational priorities Support communications for key stakeholders including donors, trustees, partners, and workers Work collaboratively with other partner organisations and community groups at local, regional and national level to amplify messaging and movement building work. Management & Governance Monitor, evaluate, and report on communications performance Maintain up to date communications databases including segmenting contacts on Mailchimp and other contact databases. Ensure all communications comply with legal, regulatory, and safeguarding requirements including with reference to data protection and charity law. Person Specification Type of Knowledge/skills WSC organisational knowledge, and/or knowledge of the issues we work on: labour rights, migrant rights, organising, anti-trafficking and human rights. ESSENTIAL. Significant experience in a communications role with demonstrable track record of amplifying issues and leading the debate. ESSENTIAL Proven ability to develop and deliver effective communications strategies - ESSENTIAL Excellent written and verbal communication skills, with strong editorial judgment - ESSENTIAL Experience managing digital channels, including websites and social media - ESSENTIAL Ability to tailor messages for diverse audiences and stakeholders - ESSENTIAL Strong project management skills, with the ability to manage multiple priorities - ESSENTIAL Experience working collaboratively across teams and with senior stakeholders - ESSENTIAL Experience in media relations and press office activity - ESSENTIAL Understanding of fundraising, advocacy, and/or public engagement communications - ESSENTIAL Experience managing or mentoring junior staff - DESIRABLE Knowledge of accessible and inclusive communications and values-led, ethical storytelling - ESSENTIAL Familiarity with analytics tools and performance measurement - ESSENTIAL Lived experience of precarious work and/or the immigration system - DESIRABLE Intermediate level or above of languages spoken by workers WSC partners with, eg Russian, Filipino, Spanish.- DESIRABLE Qualifications: Degree or equivalent professional experience in Communications, Marketing, Journalism, Public Relations, Media, English, or a related field
Feb 11, 2026
Full time
Job Title: Communications Manager Reporting to: Executive Director, working closely with the Peer Engagement Manager and Operations Manager. About the Worker Support Centre The Worker Support Centre (WSC) is a Scottish charity working in partnership with migrant workers at risk of exploitation across Scotland to secure their rights, challenge labour exploitation, build collective power, and drive lasting law and policy change. We are an evidence-led, worker-driven organisation with strong governance and a growing track record of policy impact. We're building a movement of people who welcome all workers, working towards a world where we are all safe, valued and respected at work - no matter our job or nationality. WSC operates a worker-driven structure that places migrant workers at the centre of our governance and decision-making. We deliver casework alongside worker-led organising and policy advocacy. We support migrant workers in seasonal agriculture and social care to meet basic needs and to understand and exercise their rights, including through our Worker Power programme, which builds solidarity between workers and within communities. About the role : The Communications Manager is an exciting new role responsible for developing and delivering high-quality, strategic communications that raises awareness of WSC's mission, strengthens its reputation, and engages key audiences including workers, supporters, funders, partners, staff, and the wider public. Significantly, the role will be responsible for helping WSC build a movement supporting people working on tied and temporary visas in Scotland, influencing change and achieving fair work for all through strategic, values-focused and worker-led public communications. The role balances strategic planning with hands-on delivery, ensuring consistent, compelling, and inclusive storytelling across all channels. We seek to deliver goal-oriented storytelling focused on changing behaviour and policy towards a Scotland that welcomes every worker and we want to find someone with the knowledge, experience and expertise to lead this exciting work. Key Responsibilities Communications Strategy & Planning Develop and implement an integrated communications strategy aligned with the charity's mission, values, and organisational goals. Amplify people who have migrated to Scotland's voices in public narratives and as part of a broader movement for change. Develop progressive, values-led storytelling on people living in Scotland on tied and temporary visas, specifically in seasonal agriculture and social care. Help build a committed movement to exert pressure on policy makers and employers to ensure equal treatment for people who have migrated to Scotland. Develop streams of work specifically targeting Scottish Government pledges on areas including fair work, human trafficking, migrant integration, housing and poverty. Translate complex or sensitive issues into clear, accessible, and engaging content. Plan and deliver communications activity that supports fundraising, advocacy, service delivery, and organisational growth. Content & Channel Management Create high-quality content across digital, print, and offline channels (website, social media, email, reports, campaigns, newsletter, marketing materials) Ensure brand consistency, tone of voice, and messaging across all communications in line with WSC's strategic communications toolkit Manage and maintain WSC's website and digital platforms Media & External Relations Build and maintain relationships with journalists, media outlets, and sector partners. Identify and secure media opportunities to raise WSC's profile and grow the movement of individuals and organisations that stand in solidarity with all workers. Draft press releases, briefings, statements, and reactive lines as require. Participation Work in partnership with WSC colleagues and ensure all communication is aligned with organisational priorities. Co-produce communications outputs with workers by prioritising their voices, interests and concerns, resulting in high-quality content. Stakeholder Engagement Work collaboratively with policy, operational colleagues and senior leadership to ensure communications support organisational priorities Support communications for key stakeholders including donors, trustees, partners, and workers Work collaboratively with other partner organisations and community groups at local, regional and national level to amplify messaging and movement building work. Management & Governance Monitor, evaluate, and report on communications performance Maintain up to date communications databases including segmenting contacts on Mailchimp and other contact databases. Ensure all communications comply with legal, regulatory, and safeguarding requirements including with reference to data protection and charity law. Person Specification Type of Knowledge/skills WSC organisational knowledge, and/or knowledge of the issues we work on: labour rights, migrant rights, organising, anti-trafficking and human rights. ESSENTIAL. Significant experience in a communications role with demonstrable track record of amplifying issues and leading the debate. ESSENTIAL Proven ability to develop and deliver effective communications strategies - ESSENTIAL Excellent written and verbal communication skills, with strong editorial judgment - ESSENTIAL Experience managing digital channels, including websites and social media - ESSENTIAL Ability to tailor messages for diverse audiences and stakeholders - ESSENTIAL Strong project management skills, with the ability to manage multiple priorities - ESSENTIAL Experience working collaboratively across teams and with senior stakeholders - ESSENTIAL Experience in media relations and press office activity - ESSENTIAL Understanding of fundraising, advocacy, and/or public engagement communications - ESSENTIAL Experience managing or mentoring junior staff - DESIRABLE Knowledge of accessible and inclusive communications and values-led, ethical storytelling - ESSENTIAL Familiarity with analytics tools and performance measurement - ESSENTIAL Lived experience of precarious work and/or the immigration system - DESIRABLE Intermediate level or above of languages spoken by workers WSC partners with, eg Russian, Filipino, Spanish.- DESIRABLE Qualifications: Degree or equivalent professional experience in Communications, Marketing, Journalism, Public Relations, Media, English, or a related field
Middlesex University is seeking an experienced and proactive SEO Specialist to strengthen our digital presence and drive sustainable organic growth. In this role, you will lead the development and delivery of SEO strategies that enhance visibility across key academic programmes, services, and priority content areas. Reporting to the Web Content Manager, you will collaborate closely with colleagues across Digital, Marketing, Admissions, and academic teams. You will conduct extensive keyword research, create and optimise content, support technical improvements, and provide analytics-led insights that guide decision-making. This is a hands-on role suited to someone who combines technical SEO expertise with strong editorial capability and a keen eye for user experience. Key responsibilities: Develop and deliver SEO strategies that increase organic traffic and search visibility. Conduct keyword research and optimise content across programme pages, landing pages, and articles. Produce and edit SEO-focused copy to support student recruitment. Perform technical audits and collaborate on improvements to site performance and crawlability. Monitor performance using Google Analytics, Search Console, and SEMrush, and report on KPIs. Support link-building, competitor analysis, and sector-specific SEO insights. Promote SEO best practices across the organisation. Essential experience and skills: 2+ years' SEO experience. Strong proficiency with SEO tools (Google Analytics, Google Search Console, SEMrush). Solid understanding of search algorithms, ranking factors, and technical SEO. Excellent writing, editing, and analytical skills. Experience working cross-functionally within digital or marketing teams. Knowledge of GDPR, CMA guidelines, usability, and accessibility. Desirable: Experience with enterprise CMS, HTML/CSS, agile workflows, and/or higher education. Middlesex is committed to fostering an inclusive working environment. We encourage applications from underrepresented groups including people from Black, Asian and minority ethnic groups, disabled people, LGBTQ+ people, women, and gender non-conforming individuals. All recruitment decisions will be based on merit. We value diversity and strive to create a fairer, more equitable work environment for our staff and students. We offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff diversity networks, campus facilities and services to support staff from different backgrounds. Middlesex is home to a diverse community of professionals. We are a bronze award holder of the Athena Swan Charter and the Race Equality Charter, a Stonewall Top 100 employer and Gold award holder in 2023, and a Disability Confident Leader. For further information, please contact Swéta Rana, Head of Digital Marketing:
Feb 09, 2026
Full time
Middlesex University is seeking an experienced and proactive SEO Specialist to strengthen our digital presence and drive sustainable organic growth. In this role, you will lead the development and delivery of SEO strategies that enhance visibility across key academic programmes, services, and priority content areas. Reporting to the Web Content Manager, you will collaborate closely with colleagues across Digital, Marketing, Admissions, and academic teams. You will conduct extensive keyword research, create and optimise content, support technical improvements, and provide analytics-led insights that guide decision-making. This is a hands-on role suited to someone who combines technical SEO expertise with strong editorial capability and a keen eye for user experience. Key responsibilities: Develop and deliver SEO strategies that increase organic traffic and search visibility. Conduct keyword research and optimise content across programme pages, landing pages, and articles. Produce and edit SEO-focused copy to support student recruitment. Perform technical audits and collaborate on improvements to site performance and crawlability. Monitor performance using Google Analytics, Search Console, and SEMrush, and report on KPIs. Support link-building, competitor analysis, and sector-specific SEO insights. Promote SEO best practices across the organisation. Essential experience and skills: 2+ years' SEO experience. Strong proficiency with SEO tools (Google Analytics, Google Search Console, SEMrush). Solid understanding of search algorithms, ranking factors, and technical SEO. Excellent writing, editing, and analytical skills. Experience working cross-functionally within digital or marketing teams. Knowledge of GDPR, CMA guidelines, usability, and accessibility. Desirable: Experience with enterprise CMS, HTML/CSS, agile workflows, and/or higher education. Middlesex is committed to fostering an inclusive working environment. We encourage applications from underrepresented groups including people from Black, Asian and minority ethnic groups, disabled people, LGBTQ+ people, women, and gender non-conforming individuals. All recruitment decisions will be based on merit. We value diversity and strive to create a fairer, more equitable work environment for our staff and students. We offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff diversity networks, campus facilities and services to support staff from different backgrounds. Middlesex is home to a diverse community of professionals. We are a bronze award holder of the Athena Swan Charter and the Race Equality Charter, a Stonewall Top 100 employer and Gold award holder in 2023, and a Disability Confident Leader. For further information, please contact Swéta Rana, Head of Digital Marketing:
Location: Uxbridge, Middlesex, United Kingdom Job Category: Other Overview Where will your career take you next? Let's find out together. At Zurich Cover-More, we're proud to be one of the world's leading travel insurance and assistance providers. Each year, we protect more than 20 million travellers worldwide, making sure we're there every step of their journey with proactive care, personalised cover and specialist support. Zurich Cover-More partners with many of the world's best-known brands - think major airlines, travel giants, top banks, credit card providers, and large retailers - to deliver more care, more cover, for all. Launched in December 2024, Zurich Cover-More is the global travel brand of Zurich Insurance Group, one of the world's leading multi-line insurers. Our family of customer-facing brands includes trusted names like Travel Guard, Cover-More Travel Insurance, Travelex Insurance, Universal Assistance, World Travel Protection, Freely, and Blue Insurance. Together, we're redefining what it means to travel safely and with confidence. Whether it's a long-awaited holiday, a last-minute business trip, or an unexpected detour, we deliver in the moments that matter. This role is part of World Travel Protection, our global medical and security assistance business supporting many of Zurich Cover-More's travel insurance brands. We support both corporate and leisure travellers - helping them avoid risks before they escalate and connecting them with the right experts when emergencies arise. With deep expertise in global travel risk management, we're trusted by travellers, corporate risk managers, and organizations worldwide to prepare for potential threats and respond when it matters most. Operating 24/7 from our global assistance centres, we're always ready to answer the call - wherever in the world it comes from. Responsibilities You'll design and oversee the implementation of the global learning curriculum for assistance, customer service, claims, and sales You'll conduct training needs analysis, identify gaps, and develop a training management plan to address key areas of learning. You'll develop a training program designed to meet International Standard ISO9001 You'll work to establish regionally accredited training to provide trainees with qualifications. You'll design and deliver bespoke blended learning programs in consultation with key business stakeholders, that meet clinical and non- clinical risk management, quality and regulatory requirements. You'll conduct focus groups and assess training needs through surveys and other qualitative/quantitative methods including benchmarking against other organisations. You'll conduct regular training audits that identify trends, knowledge gaps, and ongoing risks with feedback provided to the senior leadership team You'll measure the effectiveness of all learning programs and utilise feedback to improve the quality of learning You'll implement talent management and succession planning strategies to develop talent within our business You'll build and sustain collaborative and productive working relationships with key stakeholders across our global business Qualifications You'll have a background in learning and development, with experience establishing best practice L&D departments in corporate organisations You'll be a native speaker or fluent in both English and a second language (preferably French, German, Italian or Spanish) You'll have a proven track record of developing a Global Learning Strategy and Roadmap that suits the needs of your business You'll have experience building and implementing a learning curriculum in line with adult learning principles to address identified training needs You'll possess knowledge of leading-edge learning theories, practices, benchmarks, systems, technologies, and digital learning literacy You'll have a proven ability to develop, design and partner with Executive teams to deliver organisational capability & learning initiatives Why you'll love working with us! We value optimism, caring, togetherness, reliability, results-orientation, and forward-thinking. We have more than 3000 employees worldwide. We are a global group of digital specialists, actuaries, marketers, doctors, nurses, case managers, claims specialists, finance experts, customer service and corporate services professionals. We share a global purpose to look after travellers, at every step of their journey. Job flexibility. We understand the importance of making sure that work fits into your life, not the other way around. Our hybrid approach ensures you can maintain work-life balance with the flexibility of 3 days in the office and 2 days working from home. Career growth. This is an extremely exciting time for us at Zurich Cover-More, as we rapidly expand our business across the globe. We're committed to helping our people thrive through a comprehensive onboarding experience, continuous professional development, and a supportive work environment that empowers growth at every stage of your career. Take the time you need, for you and your community. We encourage you to take the time you need when you need it. We offer regular annual and personal leave benefits along with anniversary leave, volunteer leave and a comprehensive paid parental leave scheme. Travel and work with us. We believe your career should take you places - literally. At Zurich Cover-More, we support your professional journey and your passion for travel with complimentary travel insurance. So go ahead, start planning your next adventure today! Investing in your health and your future. We offer a competitive health insurance package with comprehensive mental health coverage, access to an Employee Assistance Program (EAP), and a pension scheme with employer contributions - helping you build a secure and healthy future. Diversity and inclusion. We respect who you are and thoroughly embrace diversity. Wherever life has taken you, we welcome you to bring your whole self to work. Just be you - because that's exactly who we're looking for. Appy today and let's go to great places together!
Feb 09, 2026
Full time
Location: Uxbridge, Middlesex, United Kingdom Job Category: Other Overview Where will your career take you next? Let's find out together. At Zurich Cover-More, we're proud to be one of the world's leading travel insurance and assistance providers. Each year, we protect more than 20 million travellers worldwide, making sure we're there every step of their journey with proactive care, personalised cover and specialist support. Zurich Cover-More partners with many of the world's best-known brands - think major airlines, travel giants, top banks, credit card providers, and large retailers - to deliver more care, more cover, for all. Launched in December 2024, Zurich Cover-More is the global travel brand of Zurich Insurance Group, one of the world's leading multi-line insurers. Our family of customer-facing brands includes trusted names like Travel Guard, Cover-More Travel Insurance, Travelex Insurance, Universal Assistance, World Travel Protection, Freely, and Blue Insurance. Together, we're redefining what it means to travel safely and with confidence. Whether it's a long-awaited holiday, a last-minute business trip, or an unexpected detour, we deliver in the moments that matter. This role is part of World Travel Protection, our global medical and security assistance business supporting many of Zurich Cover-More's travel insurance brands. We support both corporate and leisure travellers - helping them avoid risks before they escalate and connecting them with the right experts when emergencies arise. With deep expertise in global travel risk management, we're trusted by travellers, corporate risk managers, and organizations worldwide to prepare for potential threats and respond when it matters most. Operating 24/7 from our global assistance centres, we're always ready to answer the call - wherever in the world it comes from. Responsibilities You'll design and oversee the implementation of the global learning curriculum for assistance, customer service, claims, and sales You'll conduct training needs analysis, identify gaps, and develop a training management plan to address key areas of learning. You'll develop a training program designed to meet International Standard ISO9001 You'll work to establish regionally accredited training to provide trainees with qualifications. You'll design and deliver bespoke blended learning programs in consultation with key business stakeholders, that meet clinical and non- clinical risk management, quality and regulatory requirements. You'll conduct focus groups and assess training needs through surveys and other qualitative/quantitative methods including benchmarking against other organisations. You'll conduct regular training audits that identify trends, knowledge gaps, and ongoing risks with feedback provided to the senior leadership team You'll measure the effectiveness of all learning programs and utilise feedback to improve the quality of learning You'll implement talent management and succession planning strategies to develop talent within our business You'll build and sustain collaborative and productive working relationships with key stakeholders across our global business Qualifications You'll have a background in learning and development, with experience establishing best practice L&D departments in corporate organisations You'll be a native speaker or fluent in both English and a second language (preferably French, German, Italian or Spanish) You'll have a proven track record of developing a Global Learning Strategy and Roadmap that suits the needs of your business You'll have experience building and implementing a learning curriculum in line with adult learning principles to address identified training needs You'll possess knowledge of leading-edge learning theories, practices, benchmarks, systems, technologies, and digital learning literacy You'll have a proven ability to develop, design and partner with Executive teams to deliver organisational capability & learning initiatives Why you'll love working with us! We value optimism, caring, togetherness, reliability, results-orientation, and forward-thinking. We have more than 3000 employees worldwide. We are a global group of digital specialists, actuaries, marketers, doctors, nurses, case managers, claims specialists, finance experts, customer service and corporate services professionals. We share a global purpose to look after travellers, at every step of their journey. Job flexibility. We understand the importance of making sure that work fits into your life, not the other way around. Our hybrid approach ensures you can maintain work-life balance with the flexibility of 3 days in the office and 2 days working from home. Career growth. This is an extremely exciting time for us at Zurich Cover-More, as we rapidly expand our business across the globe. We're committed to helping our people thrive through a comprehensive onboarding experience, continuous professional development, and a supportive work environment that empowers growth at every stage of your career. Take the time you need, for you and your community. We encourage you to take the time you need when you need it. We offer regular annual and personal leave benefits along with anniversary leave, volunteer leave and a comprehensive paid parental leave scheme. Travel and work with us. We believe your career should take you places - literally. At Zurich Cover-More, we support your professional journey and your passion for travel with complimentary travel insurance. So go ahead, start planning your next adventure today! Investing in your health and your future. We offer a competitive health insurance package with comprehensive mental health coverage, access to an Employee Assistance Program (EAP), and a pension scheme with employer contributions - helping you build a secure and healthy future. Diversity and inclusion. We respect who you are and thoroughly embrace diversity. Wherever life has taken you, we welcome you to bring your whole self to work. Just be you - because that's exactly who we're looking for. Appy today and let's go to great places together!
The Company When it comes to digital communities, The Alliance is leading the way. Product marketing, sales enablement, product led growth, AI, customer success, CMOs; you name it, we're home to thriving communities for them all. With over 70,000+ professionals part of our communities and a never ending supply of content, courses, events, and memberships, we are a key part of all our members' growth. We pride ourselves on being the high level learning partners of some of the world's largest and most influential professionals and companies. About the Role We're looking for a passionate and dedicated Customer Success Manager to join our team. You will play a critical role in ensuring our members achieve their goals and derive maximum value from our offerings. You will work closely with our sales, product, and community teams to build strong relationships with our members, understand their needs, and help them succeed. Key Responsibilities Onboard and Educate: Guide new members through the onboarding process, ensuring they understand how to use our products take full advantage of our offerings and realise value quickly. High Touch Account Management: Maintain regular, proactive communication with high value clients to understand their evolving needs, address challenges, and ensure they receive maximum value from our offerings. Conduct check ins, share insights, and provide strategic recommendations to strengthen partnerships. Collaborate Across Teams: Work closely with sales, product, and content teams to ensure a seamless member experience and provide feedback to help improve our offerings. Measure and Report: Track and report on key success metrics, using data to identify trends and inform decision making. Upsell and Cross sell: Identify opportunities to expand our footprint within existing accounts by recommending additional products or services that meet the client's needs. Identify Growth Opportunities: Work with the Commercial Director to identify and capitalise on new commercial opportunities, including large team deals. Key Requirements Proven experience in a B2B customer success (1 2 years depending on company type) Solid previous use of CRM (Internally we use Intercom) Experience engaging customers at scale Highly organised - you'll be juggling several ongoing projects week in, week out. With each connected to paying customers, accuracy and punctuality are essential. Comfortable owning your own workload and confident holding other people accountable to their deadlines. Strong communicator - from our customers to your colleagues, you'll be working very closely with lots of people. Team player - success doesn't happen in a vacuum, we need everyone in the org to be rallied around the same goals and helping each other out to achieve them. Adaptable - Being a startup, things here move quickly and you'll be thrown last minute curveballs. We enjoy it. We need you to, too. Creative problem solver - we know that processes can always be improved. We're looking for someone who can think on their feet, solve problems, and identify opportunities. Tech savvy - we lean on lots of different apps and while we'll obviously onboard you on each, we're looking for a quick learner who can show us a thing or two. Compensation: Range £35,000 - £38,000 Base Salary (depending on experience) Location: This role can be either hybrid in our London office or fully remote within the UK. _ Core Benefits Enhanced paid holiday: 34 days including UK Bank holidays and a day off on your birthday Private Medical & Dental Insurance Life Insurance: (4 x salary) Flexible hours: Our flexible hours policy allows you to structure your work for when you're most productive Perks at work discounts Extensive tech gear kit Wellbeing Benefits On demand therapy, coaching & mental fitness via Oliva Heavily subsidised gym membership via Gympass Cycle to work & Workplace Nursery schemes Flexible benefits via the thanksBen platform (Allowance is to spend on anything that makes you happy. £600 annually in year 1 - scaling year on year up to £1,980+) Learning & Development: Personal L&D budget (£500 annually in year 1 - scaling year on year up to £3,000+) Volunteer & L&D Days: 1 paid day per quarter for either L&D or Volunteer activities Community and Inclusion We are committed to creating a workplace that is free from discrimination and bias, and where everyone has equal opportunities to succeed and contribute. We acknowledge that our work here is never done - and we promise to continue striving for inclusivity every day. If you're worried you don't quite hit all the requirements we've listed, don't let that hold you back from submitting your application! Unique backgrounds, experiences, and perspectives are essential for our ability to innovate and grow, so if you think you'd be a great fit then we'd love to hear from you. We are The Alliance - in more ways than one.
Feb 06, 2026
Full time
The Company When it comes to digital communities, The Alliance is leading the way. Product marketing, sales enablement, product led growth, AI, customer success, CMOs; you name it, we're home to thriving communities for them all. With over 70,000+ professionals part of our communities and a never ending supply of content, courses, events, and memberships, we are a key part of all our members' growth. We pride ourselves on being the high level learning partners of some of the world's largest and most influential professionals and companies. About the Role We're looking for a passionate and dedicated Customer Success Manager to join our team. You will play a critical role in ensuring our members achieve their goals and derive maximum value from our offerings. You will work closely with our sales, product, and community teams to build strong relationships with our members, understand their needs, and help them succeed. Key Responsibilities Onboard and Educate: Guide new members through the onboarding process, ensuring they understand how to use our products take full advantage of our offerings and realise value quickly. High Touch Account Management: Maintain regular, proactive communication with high value clients to understand their evolving needs, address challenges, and ensure they receive maximum value from our offerings. Conduct check ins, share insights, and provide strategic recommendations to strengthen partnerships. Collaborate Across Teams: Work closely with sales, product, and content teams to ensure a seamless member experience and provide feedback to help improve our offerings. Measure and Report: Track and report on key success metrics, using data to identify trends and inform decision making. Upsell and Cross sell: Identify opportunities to expand our footprint within existing accounts by recommending additional products or services that meet the client's needs. Identify Growth Opportunities: Work with the Commercial Director to identify and capitalise on new commercial opportunities, including large team deals. Key Requirements Proven experience in a B2B customer success (1 2 years depending on company type) Solid previous use of CRM (Internally we use Intercom) Experience engaging customers at scale Highly organised - you'll be juggling several ongoing projects week in, week out. With each connected to paying customers, accuracy and punctuality are essential. Comfortable owning your own workload and confident holding other people accountable to their deadlines. Strong communicator - from our customers to your colleagues, you'll be working very closely with lots of people. Team player - success doesn't happen in a vacuum, we need everyone in the org to be rallied around the same goals and helping each other out to achieve them. Adaptable - Being a startup, things here move quickly and you'll be thrown last minute curveballs. We enjoy it. We need you to, too. Creative problem solver - we know that processes can always be improved. We're looking for someone who can think on their feet, solve problems, and identify opportunities. Tech savvy - we lean on lots of different apps and while we'll obviously onboard you on each, we're looking for a quick learner who can show us a thing or two. Compensation: Range £35,000 - £38,000 Base Salary (depending on experience) Location: This role can be either hybrid in our London office or fully remote within the UK. _ Core Benefits Enhanced paid holiday: 34 days including UK Bank holidays and a day off on your birthday Private Medical & Dental Insurance Life Insurance: (4 x salary) Flexible hours: Our flexible hours policy allows you to structure your work for when you're most productive Perks at work discounts Extensive tech gear kit Wellbeing Benefits On demand therapy, coaching & mental fitness via Oliva Heavily subsidised gym membership via Gympass Cycle to work & Workplace Nursery schemes Flexible benefits via the thanksBen platform (Allowance is to spend on anything that makes you happy. £600 annually in year 1 - scaling year on year up to £1,980+) Learning & Development: Personal L&D budget (£500 annually in year 1 - scaling year on year up to £3,000+) Volunteer & L&D Days: 1 paid day per quarter for either L&D or Volunteer activities Community and Inclusion We are committed to creating a workplace that is free from discrimination and bias, and where everyone has equal opportunities to succeed and contribute. We acknowledge that our work here is never done - and we promise to continue striving for inclusivity every day. If you're worried you don't quite hit all the requirements we've listed, don't let that hold you back from submitting your application! Unique backgrounds, experiences, and perspectives are essential for our ability to innovate and grow, so if you think you'd be a great fit then we'd love to hear from you. We are The Alliance - in more ways than one.
Welcome to KFC. Home of the real ones. We sell the world's best chicken. Seriously. And we've done it since 1939, when the idea of crispy, original recipe chicken took Kentucky by storm. Now, we're proud to serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that we started with, all those years ago. Across the Restaurant Support Centre (RSC), we come to work to be ourselves, and to make something of ourselves. We want to see our potential go that little bit further, as part of one of the world's most iconic brands. What's the gig? Well, you support our restaurants - and we'll support you every step of the way. Simple. Our doors are open - and they can take you anywhere. All we ask is that you be you. Because that makes us, us. Sound good? Great. Let's find out about that job. The Team We're the engine behind the bucket - making sure every restaurant has what it needs, when it needs it. From sourcing ingredients to delivering packaging, furniture, and even marketing, our Supply Chain & Procurement team owns the journey from farm to fingers. We think big, challenge the status quo, and collaborate across the business to keep KFC running smoothly and growing strong. About the role. The Procurement Category Manager is responsible for developing and implementing strategic sourcing strategies for specific procurement categories to deliver long term value, cost savings, risk mitigation, and supplier performance. This role requires close collaboration with internal stakeholders and suppliers to ensure category strategies align with business objectives and market trends. What you'll do: Category Strategy Development Develop and implement procurement strategies for assigned categories aligned with organizational goals Analyse market trends, supply/demand dynamics, and supplier landscapes Supplier Relationship Management Identify, evaluate, and manage key suppliers to ensure quality, delivery, and cost objectives are met. Lead supplier negotiations, performance reviews, and relationship management initiatives. Sourcing & Contracting Lead RFx processes (RFI, RFP, RFQ) for sourcing initiatives. Negotiate and manage contracts, ensuring commercial terms, SLAs, and KPIs are aligned with company requirements. Stakeholder Engagement Act as the procurement lead and subject matter expert for assigned categories. Collaborate with business units, legal, finance, and technical teams to define procurement requirements and ensure alignment Cost Management & Savings Delivery Deliver cost savings and value creation through strategic sourcing, demand management, and supplier innovation. Track and report savings and procurement performance metrics DTRW Drive sustainability initiatives within suppliers which reduce environmental impact & support the brands commitment to Good Growth Risk & Compliance Management Identify and mitigate category-specific risks including supply chain disruptions and non compliance Ensure adherence to procurement policies, procedures, and regulatory requirements Experience Strong experience in strategic procurement, category management, or supply chain. Proven experience in developing category strategies and managing end to end sourcing processes. Strong negotiation, contract management, and stakeholder engagement skills. Commercial and financial acumen. Experience in multinational or matrix organizations. Knowledge of ESG/sustainable procurement practices. Professional certifications (e.g., CIPS, CPSM, PMP). ABOUT YOU Demonstrable experience in Senior supply chain roles, ideally within food industry or related field Strong skills in Excel, PowerPoint and Outlook Quick to learn and apply new knowledge Values action over activity Good verbal and written communication skills Effective team worker Strong drive for results and ambitious to grow and develop within the organization What's in it for you: We offer benefits that make your life that little bit easier - because we know the juggle is real. From flexible, hybrid working to Fri Yay early finishes and Live Well Days, we've created a package that supports the real you, in and out of work. You'll get: Hybrid working from our Woking RSC (just 24 mins from London) Up to 11% company pension contributions Fri Yay finishes at 1pm every Friday 25 days' holiday (plus bank hols) 5 Live Well Days a year, just for you Bonus scheme linked to company & personal performance Private healthcare, Digital GP access & mental health coaching Enhanced parental leave and flexible return options Study support, income protection, life cover & more 25% off the chicken Because real ones deserve real rewards. The Road to becoming a real one Apply (Go on do it) - send us your CV and answer a couple of app questions. Intro call with our Talent Team Virtual call with Hiring Manager + an excel task. Virtual call with a stakeholder. Ready? We hope so, if you're ready to be part of our community, now's the time to apply. Beware of fake job postings using Yum! and/or our brand logos KFC, Pizza Hut, Taco Bell and Habit Burger & Grill on fraudulent sites. Yum! Brands only posts jobs on official careers pages and never asks for money during onboarding. Avoid unsolicited contacts via Telegram, WhatsApp or similar social apps.
Feb 06, 2026
Full time
Welcome to KFC. Home of the real ones. We sell the world's best chicken. Seriously. And we've done it since 1939, when the idea of crispy, original recipe chicken took Kentucky by storm. Now, we're proud to serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that we started with, all those years ago. Across the Restaurant Support Centre (RSC), we come to work to be ourselves, and to make something of ourselves. We want to see our potential go that little bit further, as part of one of the world's most iconic brands. What's the gig? Well, you support our restaurants - and we'll support you every step of the way. Simple. Our doors are open - and they can take you anywhere. All we ask is that you be you. Because that makes us, us. Sound good? Great. Let's find out about that job. The Team We're the engine behind the bucket - making sure every restaurant has what it needs, when it needs it. From sourcing ingredients to delivering packaging, furniture, and even marketing, our Supply Chain & Procurement team owns the journey from farm to fingers. We think big, challenge the status quo, and collaborate across the business to keep KFC running smoothly and growing strong. About the role. The Procurement Category Manager is responsible for developing and implementing strategic sourcing strategies for specific procurement categories to deliver long term value, cost savings, risk mitigation, and supplier performance. This role requires close collaboration with internal stakeholders and suppliers to ensure category strategies align with business objectives and market trends. What you'll do: Category Strategy Development Develop and implement procurement strategies for assigned categories aligned with organizational goals Analyse market trends, supply/demand dynamics, and supplier landscapes Supplier Relationship Management Identify, evaluate, and manage key suppliers to ensure quality, delivery, and cost objectives are met. Lead supplier negotiations, performance reviews, and relationship management initiatives. Sourcing & Contracting Lead RFx processes (RFI, RFP, RFQ) for sourcing initiatives. Negotiate and manage contracts, ensuring commercial terms, SLAs, and KPIs are aligned with company requirements. Stakeholder Engagement Act as the procurement lead and subject matter expert for assigned categories. Collaborate with business units, legal, finance, and technical teams to define procurement requirements and ensure alignment Cost Management & Savings Delivery Deliver cost savings and value creation through strategic sourcing, demand management, and supplier innovation. Track and report savings and procurement performance metrics DTRW Drive sustainability initiatives within suppliers which reduce environmental impact & support the brands commitment to Good Growth Risk & Compliance Management Identify and mitigate category-specific risks including supply chain disruptions and non compliance Ensure adherence to procurement policies, procedures, and regulatory requirements Experience Strong experience in strategic procurement, category management, or supply chain. Proven experience in developing category strategies and managing end to end sourcing processes. Strong negotiation, contract management, and stakeholder engagement skills. Commercial and financial acumen. Experience in multinational or matrix organizations. Knowledge of ESG/sustainable procurement practices. Professional certifications (e.g., CIPS, CPSM, PMP). ABOUT YOU Demonstrable experience in Senior supply chain roles, ideally within food industry or related field Strong skills in Excel, PowerPoint and Outlook Quick to learn and apply new knowledge Values action over activity Good verbal and written communication skills Effective team worker Strong drive for results and ambitious to grow and develop within the organization What's in it for you: We offer benefits that make your life that little bit easier - because we know the juggle is real. From flexible, hybrid working to Fri Yay early finishes and Live Well Days, we've created a package that supports the real you, in and out of work. You'll get: Hybrid working from our Woking RSC (just 24 mins from London) Up to 11% company pension contributions Fri Yay finishes at 1pm every Friday 25 days' holiday (plus bank hols) 5 Live Well Days a year, just for you Bonus scheme linked to company & personal performance Private healthcare, Digital GP access & mental health coaching Enhanced parental leave and flexible return options Study support, income protection, life cover & more 25% off the chicken Because real ones deserve real rewards. The Road to becoming a real one Apply (Go on do it) - send us your CV and answer a couple of app questions. Intro call with our Talent Team Virtual call with Hiring Manager + an excel task. Virtual call with a stakeholder. Ready? We hope so, if you're ready to be part of our community, now's the time to apply. Beware of fake job postings using Yum! and/or our brand logos KFC, Pizza Hut, Taco Bell and Habit Burger & Grill on fraudulent sites. Yum! Brands only posts jobs on official careers pages and never asks for money during onboarding. Avoid unsolicited contacts via Telegram, WhatsApp or similar social apps.