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General Manager - E-commerce & Operations Supply Chain & Logistics, FMCG & Retail, Sales & Marketing General Manager - E-commerce, Digital Marketing & Fulfilment Artisan Consumer Goods Brand North Liverpool £42,500 + Bonus On-Site Full-Time Are you a digitally-savvy e-commerce manager or online retail leader looking to step into a full General Manager role? We're hiring for a dynamic and hands-on General Manager to lead the online retail and operations function of a fast-growing artisan consumer products division in Liverpool. You'll combine Shopify and marketplace sales (Etsy, Amazon) with digital marketing (SEO, PPC, email) and operational leadership (fulfilment, warehousing, team management) in this unique opportunity to shape the future of a niche B2C retail business. This is a rare opportunity to take full strategic and operational ownership of a thriving B2C business unit within a well-established manufacturing company. You will lead the specialist B2C and B2B wholesale division of a respected UK-based glass manufacturer, delivering growth through smart digital marketing, efficient fulfilment, and strong team leadership. About the Role As General Manager, you will have end-to-end responsibility for the P&L, online performance, operations, and team of this specialist division. You will work closely with the Managing Director and have the autonomy to shape strategy while staying close to the day-to-day. This is a multi-hat role, ideal for someone who thrives in a hands-on SME environment and can balance digital growth with operational execution. Key Responsibilities Lead all aspects of e-commerce strategy, from platform management (Shopify, Etsy, Amazon) to product presentation, pricing, and UX improvements. Drive digital marketing activity including SEO, PPC, Google Ads, email marketing, retargeting, and social media engagement. Monitor key performance metrics (conversion rate, site speed, cart abandonment, ROAS), and implement data-led improvements. Oversee potential migration from Magento to a more agile, scalable platform such as Shopify. Explore new routes to market, marketplaces, or collaborations with influencers or artist communities. Take ownership of campaign planning, brand messaging, product launches, promotions, and seasonal content. Lead a part-time internal marketing executive and manage relationships with external design/branding agencies. Increase the division's visibility in artisan/craft communities through online PR, features, and event exposure (e.g. art magazines, exhibitions). Oversee warehousing, inventory, fulfilment, and customer service processes for B2C and wholesale orders. Ensure On-Time-In-Full (OTIF) performance and customer satisfaction. Monitor inventory turnover, product margins, and stock accuracy, with support from purchasing and warehouse leads. Work with front-office staff on order input, bespoke product queries, and customer communications. Lead and inspire a collaborative on-site team of 8 (including warehouse, marketing, and front-line staff). Embed a high-performance, customer-centric culture with a focus on continuous improvement. Analyse product performance, sales trends, and customer behaviours to guide procurement, marketing, and promotions. Represent the division in senior leadership meetings and contribute to annual budgeting, forecasting, and strategic planning. Who We are Looking For Proven experience in e-commerce management, ideally in a product-led SME or niche consumer brand. Strong understanding of digital marketing tools (Google Analytics, SEO, PPC, email platforms, CRM) and marketplace selling. Commercial acumen: comfortable owning sales targets, analysing ROI, managing pricing/margins, and using data to drive decisions. Experience in people leadership, ideally in a warehouse, retail, or customer service environment. Comfortable working in a hands-on, hybrid role where no two days are the same. Background in artisan products, crafts, interiors, homewares, or creative retail. Previous experience in an SME or family-owned business where agility and autonomy are key. Familiarity with Magento, Shopify, or similar platforms. Exposure to packaging, fulfilment, or stock management in a B2C setting. Personal or professional interest in design, stained glass, or decorative art would be a bonus. You will Thrive in This Role If You Are entrepreneurial and proactive, with a track record of spotting growth opportunities. Enjoy both strategy and execution - able to shape campaigns and then roll up your sleeves. Bring fresh ideas and energy to a supportive, down-to-earth team. Want a leadership role with meaningful impact and visibility within a growing SME. Based full-time on site in North Liverpool in a modern, clean, and well-equipped unit. Collaborative, non-corporate, values-led business with friendly and experienced colleagues. Part of a wider 60 person organisation with strong infrastructure (finance, HR, IT). Regular leadership team meetings, open communication, and long-term growth ambitions. Salary & Package Up to 10% annual bonus based on individual and division performance 25 days holiday plus bank holidays Free parking Staff discounts on products Excellent development opportunities within a stable, growing company Ready to Make Your Mark? If you're looking for a role where your digital marketing expertise, e-commerce know-how, and operational leadership will truly make a difference - this is your opportunity. Apply now to join a business where creativity meets commerce, and where you can shape the next chapter of an exciting specialist division.

Job Title: Digital Marketing Executive Salary: £28,000 - £32,000 p.a. The Business: Founded by a team of financial experts and ex-MAT professionals, IMP Software has a deep understanding of the challenges facing multi-academy trusts. Our mission is to empower multi-academy trusts with the tools and expertise they need to manage their finances more efficiently and effectively. That's why we're trusted by trusts across the country to provide the only budgeting, forecasting, and reporting software designed specifically for them. From a standing start, in less than 5 years we are now used by most large trusts to help them deliver smarter MAT Finance. We're proud to be at the forefront of innovation in the MAT finance sector, and we're constantly looking for ways to improve our offering. We work closely with our customers to understand their requirements so that we can tailor our product to their specific needs, and our team is always available to provide expert advice and support. But at our core, we're more than just a software company. We're a team of passionate and dedicated professionals, committed to helping multi-academy trusts achieve their financial goals. We believe that financial planning should be simpler, more accessible, and more transparent, and we're proud to be leading the way in supporting smarter MAT finance. At IMP we are very aware that the success of our business will be directly correlated to the quality of the team that we can attract and more importantly retain! Due to this core belief, IMP offers fantastic career progression within a business that places huge importance on the happiness of the team, through our respectful, fun(!) and supportive culture + flexible working, regular socials and funded/encouraged CPD. Role Description: As our Digital Marketing Executive, you'll be a key player in driving demand for IMP Software across both new customer acquisition and growth within our existing client base. You'll support the Demand Generation Manager in executing multi-channel campaigns, managing tools and data, and optimising marketing performance. This is a hands-on, varied role that's ideal for a digitally savvy marketer with a growth mindset and a passion for results. Key Responsibilities Campaign Execution Support the planning and delivery of integrated marketing campaigns to generate and nurture leads across both new business and customer segments. Manage day-to-day campaign assets across email, paid media, social, SEO, and events / webinars. Help build and optimise landing pages, forms, workflows, and email nurture campaigns in marketing automation tools to support campaigns. Digital Marketing Operations Maintain campaign tracking and performance dashboards, ensuring timely and accurate data is available to stakeholders. Assist with CRM and data management activities including lead uploads, segmentation, and data hygiene. Run A/B tests and support ongoing optimisation efforts across digital channels to continuously refine and improve results. Content & Asset Coordination Work with our network of content experts and designers to brief and review campaign assets like email copy, ads, graphics, and PDFs. Repurpose content for use across multiple channels and campaigns (e.g., turning blog posts into email sequences or ad copy etc). Support the creation of customer and prospect comms for upsell and new business campaigns and product launches. Collaboration & Support Collaborate closely with the Brand & Community Manager, Content Marketing Manager, and Events Executive to ensure campaign cohesion and effectiveness. Work with Sales and Account Management to deliver targeted lead generation and upsell campaigns. Participate in campaign reviews, bringing insights and ideas to continuously improve. What You'll Bring 2-3 years' experience in a digital marketing or campaign execution role, ideally in B2B SaaS or tech. Familiarity with CRM platforms and marketing automation tools (e.g. Mailchimp). Strong attention to detail and organisational skills. Analytical mindset with a desire to track, learn and improve. Proactive, hands-on approach with a strong team ethic. Desirable Experience working in education or edtech marketing. Understanding of paid media platforms (Google Ads, LinkedIn). Basic knowledge of HTML/CSS or design tools like Canva or Adobe Creative Suite. Benefits: 27 days of holiday per year plus bank holidays (with a buy option up to an additional5 days) Enhance Maternity and Paternity leave AXA Health insuranceincluding dental, optical and mental health Broadband allowance Home office stipend Life assurance (4 x basic salary) Encouraged and funded CPD

Job Description The role Reporting to the Client and Market Development Senior Manager - Real Estate and based in London, this role will work to promote the firm's Real Estate capability, (which in the London practice includes the Real Estate, Construction, Planning, Environment and ESG teams, ("Real Estate" . This position presents an excellent opportunity for the Senior Executive to explore every aspect of client and market development in a high performing professional services environment working closely with multiple senior stakeholders to deliver tangible results. Our Client & Market Development function ("C&MD") is pivotal in making the Firm's vision a reality. C&MD teams work strategically with our Global Business Units - all with the same vision "to be the global law firm of choice for the world's leading businesses of today and tomorrow". Clifford Chance's Real Estate Team is differentiated from the rest of the legal market through its focus on real estate as an industry. Our global real estate team advises on high value, complex real estate matters for a range of international and domestic clients, including corporate real estate, development, real estate finance, high-level tax and funds. Our Real Global Estate Practice is widely acknowledged as a market leader for its innovative and complex work. What you will be responsible for You will be responsible for supporting and advising partners, counsel and associates to undertake business and client development activities in a focused manner, embracing best practice to assist them in growing their business and relationships with clients. The role will support the Global Real Estate Practice including London and given our go to market strategy will work closely with the Associate Manager supporting the Global Real Estate Sector. What you will do This broad and varied role covers client account management, client listening, new business development, sales support as well as working across the full marketing mix including digital marketing and events. Given the importance of real estate as an asset class for our clients the role frequently involves the facilitation and co-ordination across multiple sectors, practices and offices throughout our global network. Client, Product and Sector Focus Supporting the local London and broader global client programme for Real Estate including managing several key client accounts and working closely with the relevant Strategic Account Managers. Contributing to the Firm's sector programme and initiatives. Client and target research and strategic client reporting. Supporting on the development of key strategic products/asset classes which have been identified as growth areas for Real Estate. Coaching Real Estate associates (and secretaries where required) on BD tools/ techniques and best practice. Accountability to improve client focus and sector focus activities in real estate. New Business development Opportunity spotting and horizon scanning. Taking a hands-on approach to supporting new business development including pitches. This includes qualifying opportunities (go/no go), client and market research, coaching partners and associates on effective pitch presentation, pitch tracking and pitch win/loss reviews. Developing standard capability statements, other collateral and managing the pitch infrastructure for Global Real Estate, including the use of Foundation. Marketing communications Pro-actively raising the profile of the Real Estate practice and individuals, identifying opportunities that complement the overall business development objectives for Real Estate as part of its go to market strategy. Developing and executing Thought Leadership campaigns. Capturing and publicising all major deals and transactional work both internally and externally including on social media. Supporting the development of Global Real Estate's digital marketing and social media strategy including website, LinkedIn and podcasts. Working with the External Communications Team and the C&MD Senior Manager on PR opportunities, press enquiries, press releases and wider campaigns. Assisting the C&MD Senior Manager in assessing and developing sponsorship opportunities for the Real Estate Practice. Planning and managing client events in conjunction with the Global Events Team. Managing the submission process for directories and awards including drafting submissions. Managing marketing communication activities through the firm's CRM database (InterAction). Working with C&MD professionals in the other Practice Areas, Sectors, and the Brand, Communications and Public Affairs team, to manage the production of marketing communication materials and ensure the currency and consistency of these materials. Supporting and developing both London Real Estate and Global Real Estate internal communications programme. Developing content and coordinating the maintenance of the internet and intranet sites for Real Estate in conjunction with the Digital Marketing Team and the Real Estate Knowledge & Information Officer. Product Knowledge Actively developing and maintaining a working understanding of the products marketed across the Global Real Estate Practice and Global Real Estate Sector and how they fit within the firm's offering and the wider market. Spotting trends and developing collateral and communications to promote these internally and externally. Sharing product knowledge across the Global Real Estate C&MD team and the Global C&MD team particularly in relation to client development and pitches. Qualifications Your experience You will have strong business development experience ideally gained from a professional services firm; legal experience is desirable. Knowledge of the real estate market is highly desirable. A proven track record in relationship building at all levels is necessary. Excellent communication, interpersonal and influencing skills combined with good judgement, a meticulous attention to detail and an enthusiasm to learn. Proven sales support experience; client account management; marketing communications; and design experience. You will be able to demonstrate an ability to think creatively and combine hands-on execution of business development tactics with a clear understanding of strategy. You will be a self-starter and be able to demonstrate your success in sales support and coaching fee earners. You will bring a creative outlook and excellent project management skills as well as being a good team player. You will have excellent organisation skills and be able to demonstrate an ability to prioritise work to meet deadlines. You will need to be flexible and have a positive and robust attitude to pressure. Proficiency in MS Office and CRM systems such InterAction is highly desirable. How we will support you From your first day with us, you will have varied opportunities to continuously grow and development your skills and knowledge. From formal training, informal coaching and mentoring through to skills-based and technical training and on the job learning. Company Description Who we are We are one of the largest international law firms in the world. With over 30 offices across the globe, we strive to exceed the expectations of our clients, providing them with the highest-quality advice and legal insight, which combines the firm's global standards with in-depth local expertise. Our firm, work and people span jurisdictions, cultures, and languages. We offer our clients a truly international perspective. We believe every career should be rewarding and stimulating - full of opportunities to learn, thrive, and grow. That's why we're so proud of our inclusive, friendly, and team-based approach to work. You'll find our clients in commercial and industrial sectors, the financial investor community, governments, regulators, trade bodies, and not-for-profit organisations. But no matter who they are or why they've reached out to us, we provide a world-class service every step of the way. And that's possible thanks to the entrepreneurial spirit and conscientious approach to work that you'll find across all of our teams. Whichever area of the business you join, you'll become an integral part an innovative, diverse and ambitious team of people. Clifford Chance is a place where the brightest minds and the best of colleagues meet. Additional Information Equal opportunities At Clifford Chance, we understand that our true asset is our people. Inclusion is good for our team and their families, our firm and society. We are committed to treating all employees and applicants fairly and equally regardless of their gender, gender identity and expression, marital or civil partnership status, race, colour, national or ethnic origin, social or economic background, disability, religious belief, sexual orientation, or age. This applies to recruitment and selection, terms and conditions of employment including pay, promotion, training, transfer and every other aspect of employment. We have a variety of flourishing employee networks. These networks are a place for colleagues to share experiences and advocate for change wherever they see an opportunity for improvement. Our goal is to deliver an equality of opportunity . click apply for full job details

Company Overview: INSCAPERS is a globally expanding digital marketing brand founded in London, now establishing strategic operations in the United States. As we scale into the U.S. market with our San Francisco hub, we are committed to building a company culture that prioritizes operational excellence, cross-functional coordination, and growth-driven systems. Our clients expect precision, speed, and results-and we need a strong operations leader to ensure we deliver. Job Summary: We are seeking a high-performing Operations Manager to architect and oversee the full operational framework of our U.S. office. This is a pivotal role requiring both strategic oversight and hands-on execution. You will be responsible for building systems, processes, compliance structures, and internal operations that mirror the standards of a high-growth, global digital agency. You'll be reporting directly to the CEO and collaborating with department heads to ensure efficiency, accountability, and scalability in every function. Responsibilities: Design and lead end-to-end business operations including workflows across HR, finance, administration, client services, vendor relations, and compliance. Establish SOPs (Standard Operating Procedures) for cross-functional teams to ensure consistent, high-performance output across departments. Implement and manage OKRs and KPIs for team productivity, operational efficiency, and interdepartmental alignment. Lead the onboarding and operational integration of new hires, vendors, and internal teams into U.S.-specific workflows. Oversee office administration , legal documentation, resource planning, procurement, and day-to-day internal operations. Collaborate with the finance team to monitor budget utilization, vendor contracts, and expense optimization. Ensure strict compliance with U.S. employment laws , state-level regulations , and internal policies related to data handling, documentation, and employee governance. Select and implement project management, HRIS, and collaboration tools to improve internal communication, task tracking, and resource allocation. Identify and mitigate operational risks proactively, developing contingency and disaster recovery plans. Drive process automation, digital transformation , and lean systems across departments to support growth at scale. Serve as a central communication hub between UK leadership and U.S. operations, maintaining full transparency and alignment. Qualifications and Experience: 7-9 years of experience in operations or business administration , with at least 3+ years managing multi-functional teams in the U.S. , preferably in a creative, tech, or digital agency environment . Proven experience launching or scaling the operations of a new business entity or division-preferably for a foreign-based company entering the U.S. Deep understanding of U.S. labor law, office compliance, health & safety regulations , and employment best practices. Strong project management background with tools such as Asana, ClickUp, Trello, or Airtable . Excellent analytical and organizational skills, with a track record of designing and optimizing business processes. Familiarity with procurement, contract management, legal documentation, and general business administration. Experience working with finance and HR teams to align operations with people and cost strategy. Strong leadership, communication, and decision-making skills; capable of managing upward and downward across stakeholders. Bachelor's degree in Business Administration, Operations Management, or related field; MBA preferred . Must be based in or willing to relocate to the San Francisco Bay Area . U.S. work authorization is mandatory. Application Process: If you are an operations leader who thrives on building structure out of complexity, scaling systems, and ensuring day-to-day excellence, we want to hear from you. Please complete the application form on the right. Attach your updated resume and a compelling cover letter that outlines your experience setting up or scaling operational structures in high-growth environments. Shortlisted candidates will undergo an operations challenge and a multi-round interview with department heads and executive leadership. Join INSCAPERS and help us build a world-class operational engine for our U.S. expansion. We're excited to grow with you.

The Senior Marketing and Tourism Executive is a key member of the LDO Marketing Team, responsible for developing and executing tourism and visitor-driven marketing initiatives that attract both domestic and international visitors, as well as supporting the communications delivery of the loyalty scheme, One Wembley Park. This role combines marketing communications, tourism promotion, event delivery, website support, and partner relationship management to drive foot traffic, customer engagement, and visitor spending. Working alongside the Head of Marketing and a Marketing Executive, this role is instrumental in enhancing LDO's profile within the tourism sector and communicating with key customer groups. The ideal candidate will play a vital role in liaising with agencies and partners, coordinating visitor incentive schemes (such as Visitor Rewards and One Wembley Park), and delivering performance reports to stakeholders. This is a hands-on position within a small, agile team. Additionally, the role includes Duty Manager responsibilities, overseeing centre operations during key weekends throughout the year. Key responsibilities: Implement tourism-focused marketing and advertising plans. Work with the Head of Marketing to coordinate the tourism marketing budget, ensuring efficient spending and a measurable ROI. Liaise with international agencies to ensure accurate brand representation at B2B trade shows and events. Build and maintain relationships with key tourism stakeholders, such as hotels, concierges, and venues. Monitor and report on key tourism KPIs, using data to refine strategy. Lead communication efforts to the tourism sector via the Coniq CRM system. Leverage global event calendars to inform tourism campaigns. Plan and deliver creative and compelling Visitor Rewards (VR) campaigns. Maintain and manage the VR campaign planner. Coordinate promotional staffing and in-centre activation during key trading periods. Oversee reporting and performance analysis for all VR activities. Support the planning and delivery of tourism-related events. Brief agencies and partners, oversee implementation, and compile post-campaign reports. Represent LDO at trade and networking events to build the tourism profile. Work collaboratively with the Marketing Executive to ensure accurate and timely delivery of brand content. Support the execution of the One Wembley Park (OWP) programme and other incentive initiatives. Coordinate with digital agencies to manage website updates, SEO, blogs, and website content delivery. Ensure alignment of website and social media content for domestic and international audiences. Assist with campaign execution and brand coordination alongside the Marketing Executive. Contribute to digital storytelling efforts, including editorial content (e.g. 'The Edit'), blog articles, and influencer content. Support the preparation and distribution of marketing performance reports. Maintain active relationships with key local partners, including Wembley Stadium, local hotels, Destination Wembley, and others. Participate in cross-functional meetings with Guest Services, PR teams, and brand partners. Compile and deliver reports on marketing performance across Visitor Rewards, tourism events, and OWP initiatives. Support in preparing board-level presentations with strategic insights and data-led recommendations. Experience in a marketing role within retail, tourism, events, or a similar customer-facing environment. Knowledge of digital marketing, SEO, and content creation best practices. Strong project management and time-management skills. Excellent communication, stakeholder management, and interpersonal abilities. Proficient in Microsoft Office and relevant marketing tools or CRM systems. Ability to multitask, work autonomously, and thrive in a fast-paced environment. Experience working with agencies (PR, digital, creative). Familiarity with international tourism marketing and destination partnerships. Knowledge of retail destination marketing and shopper behaviour insights. How to apply: please email Michelle D'Vaz Plant, Head of Marketing to apply for this position.

What we're looking for? Are you an experienced analytics expert within a digital agency? Are you looking for a new and challenging experience? Ever wondered what working with social media, digital marketing and influencer campaign data is like? At Digital Voices, we drive growth for brands through global Influencer Marketing campaigns. We are looking for a talented, seasoned and motivated Analytics Director to join our tech team and grow their skills within the Influencer Marketing industry. Please note: The role requires applicants to already be based in the UK and have permission to work in the UK. We regret that we are unable to provide sponsorships at this time. What we're building This is an exciting time at Digital Voices. Our tech team is on a mission to build unique and innovative tech products for our teams and our clients, enabling us to consistently deliver cutting-edge influencer marketing services globally and assist clients with their ever evolving marketing measurement requirements. As an Analytics Director you will be reporting to and working very closely with our CTO on these measurement projects and have the opportunity to make a lasting impact across the agency. We're looking for someone to We are looking for someone who is a thinker and do-er and up for the challenge of a technical, hands-on and client-facing role. The following are the day-to-day tasks and responsibilities expected of the role Working closely with our CTO to create data and measurement applications for internal and external data consumers Build a rapport with our strategy team and our clients, to consult, manage and successfully execute analytics and marketing measurement projects Plan, validate and execute measurement standards and implementation using analytics, tracking technologies, tag management (e.g. Google Tagmanager, dataLayer, server side, etc) and consent management systems (e.g. OneTrust, Cookiebot, etc) Expert user of Google Cloud Platform and adjacent analytics connectors, APIs and platforms. Develop and manage data pipelines between key data sources and destinations using platform APIs and GCP resources such as Cloud Run, Cloud Functions, BigQuery, Cloud SQL Manage and maintain data applications, using a combination of e.g. Appsscript, Python, JavaScript, SQL, Django, Docker / Kubernetes. Produce reports (Looker Studio, BigQuery) and implementation guide docs for clients Create and effectively maintain documentation, code and process Collaborate as a team with our key stakeholders, end-users, wider team members, data practitioners and non-practitioners Regular knowledge-sharing, ideation and presentation of best practice and learnings About You You have demonstrable and solid experience as an analytics architect working with various analytics and tracking technologies (Meta, TikTok, YouTube (Google Ads), Affiliates, Amazon, Mobile Marketing Platforms etc) and Google Cloud Platform. You have consulted on, scoped, developed, validated and implemented complex analytics and data applications and pipelines on GCP for clients and for businesses at a senior level in an established, UK based digital marketing agency. You deeply understand the data you are working with and are fully up to speed with critical social media and digital marketing metrics as well as business objectives. You have hands-on and advanced experience working with Python, SQL and Javascript, an expert implementation specialist using data from various analytics sources (Google Analytics, Tagmamager, Adobe, Amazon etc) and produce meaningful, insightful campaign reports using Looker Studio and BigQuery. You have an advanced grasp of Python and frameworks like Django or similar, as well as Docker or Kubernetes. You are a strong communicator, comfortable and authoritative explaining complex analytics concepts and implementation requirements in front of clients and team members. You are commercially driven and business focused, with a clear understanding of agency and client objectives. You Must Have Previous experience (minimum 4 years) as a senior analytics architect or implementation specialist in an established digital agency in the UK where you have worked with a team of analytics practitioners. Strong, demonstrable capabilities such as: Expert applied knowledge in SQL, Python and JS skills (minimum 4 years) Expert implementation knowledge in analytics and tracking technologies (e.g. Meta, TikTok, Google Ads, Affiliates, Amazon, Mobile Marketing Platforms, etc), tag management (e.g. Google Tagmanager, dataLayer, server side, etc) and consent management systems (e.g. OneTrust, Cookiebot, etc) Demonstrable knowledge in developing data pipelines within GCP Advanced knowledge of creating reports using BigQuery and Looker Studio Strong interpersonal skills: you'll be liaising with internal and client-side developers, clients, practitioners and non-practitioners and team members that rely on your expertise. Proactive and collaborative: Actively engages with all internal teams to integrate analytics into every stage of campaign planning, delivery, sharing ideas and working with different perspectives Authoritative and influential: Confidently leads discussions with clients and internal stakeholders to ensure measurement, data, and performance remain a top priority. Client-facing and commercially aware: Pushes clients to evolve their use of data and analytics in line with business goals and campaign objectives. Benchmark-driven: Understands the importance of setting and using benchmarks to contextualise performance and drive improvement. Insight-led mindset: Passionate about uncovering meaningful insights from campaign data that inform future strategy and demonstrate impact, with strong analysis skills, excellent attention to detail, highly diligent and a proactive problem solver Business-focused communicator: Regularly provides the business with clear, actionable updates on performance trends, data shifts, and strategic implications. Opportunity seeker: Identifies and drives opportunities to improve data literacy, tools, processes, and innovation across the business. Evangelist for data: Champions the role of analytics in decision-making and continually raises the standard of data use across the organisation. Understand the value in iterative improvement cycles, not afraid of failure and love to keep learning, testing / trying out new ideas. Additionally, it would be very beneficial if you have: University degree (Ideally Master's level) Valid Analytics and Tag Management certifications Valid GCP certification, or possess deep knowledge of Google Cloud Platform (minimum 4 years) Relevant analytics projects on Github (covering implementation and analysis) About Us Digital Voices is a rapidly scaling global agency, full of strategic, creative and collaborative thinkers who believe in supporting the Creator Economy through exceptional brand marketing campaigns. We are always on the lookout for exceptional people to join our team. We live and breathe content. Creating a positive culture and learning environment is crucial to Digital Voices. As well as working alongside a supportive team and working on exciting campaigns, we also offer a variety of perks and benefits for joining us, such as: Competitive base salary Annual company bonus 25 days annual leave Flexible working We are remote-first, which means you can work fully remotely, from one of our offices, or a bit of both - the choice is yours 10 week "work from anywhere in the world" policy Enhanced company pension contribution Private healthcare plan and dental plan Enhanced parental leave Weekly discounts and perks with well known brands Learning and Development Support, with a budget dedicated to each employee A work from home budget Monthly Deliveroo lunch and learn Monthly team socials Flexible holiday programme (allowing employees to swap religious holidays) Spill - providing access to therapists and dedicated mental health support Summer hours Long service awards How to apply Interested? Get in touch via LinkedIn and send your CV including a link to your Github with relevant analytics projects We are a remote first business, all of our interviews and assessments will take place via a video call. Please let us know if we can make any reasonable adjustments or whether you have any difficulties accessing video conferencing facilities

Leeds, West Yorkshire, United Kingdom (Remote) Job Description We're looking for a trailblazer. As Director of Casino CRM, you won't just manage lifecycle programs-you'll redefine what's possible in player engagement. You'll own the end-to-end CRM strategy and operations for our casino vertical, with a mission to drive player retention, loyalty, and lifetime value through data-driven insights, breakthrough thinking, and seamless cross-channel execution. Reporting directly to the VP of Casino, this is a senior leadership role that requires a mix of strategic vision, deep CRM expertise, and strong cross-functional collaboration across our customer growth function, product, analytics, creative, and acquisition teams. You'll lead the evolution of our player journeys, building personalization at scale that delivers impact-and delights customers. If you're excited by the idea of reshaping CRM in a fast-paced, high-growth environment-and building something exceptional, this is the role for you. Define and lead the casino CRM strategy, aligned to growth, retention, reactivation and profitability goals. Champion lifecycle marketing and segmentation frameworks that enhance player value across key cohorts and touchpoints, from casual players through to VIP's. Set and manage the Casino CRM roadmap, balancing quick wins with long-term infrastructure investments. We're looking for a trailblazer. As Director of Casino CRM, you won't just manage lifecycle programs-you'll redefine what's possible in player engagement. You'll own the end-to-end CRM strategy and operations for our casino vertical, with a mission to drive player retention, loyalty, and lifetime value through data-driven insights, breakthrough thinking, and seamless cross-channel execution. Reporting directly to the VP of Casino, this is a senior leadership role that requires a mix of strategic vision, deep CRM expertise, and strong cross-functional collaboration across our customer growth function, product, analytics, creative, and acquisition teams. You'll lead the evolution of our player journeys, building personalization at scale that delivers impact-and delights customers. If you're excited by the idea of reshaping CRM in a fast-paced, high-growth environment-and building something exceptional, this is the role for you. Key Responsibilities Strategy & Vision Define and lead the casino CRM strategy, aligned to growth, retention, reactivation and profitability goals. Champion lifecycle marketing and segmentation frameworks that enhance player value across key cohorts and touchpoints, from casual players through to VIP's. Set and manage the Casino CRM roadmap, balancing quick wins with long-term infrastructure investments. Execution & Optimization Oversee campaign planning, execution, and performance management across all CRM channels (email, SMS, push, in-app, on-site). Ensure a rigorous test-and-learn culture, constantly iterating on segmentation, timing, creative, and channel mix. Collaborate closely with Creative, Promotions, Product, and Acquisition to ensure a seamless, on-brand customer experience. Data & Insights Own CRM performance reporting and attribution; translate insights into action. Partner with Data and Analytics teams to refine KPIs such as player conversion, ARPU, LTV, churn, and reactivation. Influence product and central support functions to ensure the CRM tech stack and data infrastructure evolves to support the delivery of the Casino CRM Strategy. Leadership & Collaboration Lead and grow our existing CRM function - making it a world class team in both the development and execution of the CRM strategy. Represent the voice of the player in each of their lifecycle stages across the business - shaping product, proposition, and promotional strategies. Support cross-sell initiatives across sportsbook, casino, and other brand verticals in the wider Fanatics eco-system. About You 7+ years in CRM, retention marketing, or lifecycle management-ideally in gaming, e-commerce, or a digital-first consumer brand. Demonstrated success in developing and scaling CRM strategies that deliver measurable revenue uplift. Proficient in CRM platforms (e.g., XP, Segment.io , Optimove, Salesforce), segmentation models, and bonus budget management. Data-driven and analytical; comfortable setting and owning KPIs and reporting at the exec level. Hands-on leader who can zoom in on tactical execution and zoom out to define strategy. Strong communicator and collaborator, adept at working with cross-functional teams. About Us Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally. About the Team Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin. Job Info Posting Date 06/09/2025, 02:21 PM Locations Richmond House, Leeds, LS16 6QY, GB (Remote)

What we're looking for? Are you an experienced analytics expert within a digital agency? Are you looking for a new and challenging experience? Ever wondered what working with social media, digital marketing and influencer campaign data is like? At Digital Voices, we drive growth for brands through global Influencer Marketing campaigns. We are looking for a talented, seasoned and motivated Analytics Director to join our tech team and grow their skills within the Influencer Marketing industry. Please note: The role requires applicants to already be based in the UK and have permission to work in the UK. We regret that we are unable to provide sponsorships at this time. What we're building This is an exciting time at Digital Voices. Our tech team is on a mission to build unique and innovative tech products for our teams and our clients, enabling us to consistently deliver cutting-edge influencer marketing services globally and assist clients with their ever evolving marketing measurement requirements. As an Analytics Director you will be reporting to and working very closely with our CTO on these measurement projects and have the opportunity to make a lasting impact across the agency. We're looking for someone to We are looking for someone who is a thinker and do-er and up for the challenge of a technical, hands-on and client-facing role. The following are the day-to-day tasks and responsibilities expected of the role Working closely with our CTO to create data and measurement applications for internal and external data consumers Build a rapport with our strategy team and our clients, to consult, manage and successfully execute analytics and marketing measurement projects Plan, validate and execute measurement standards and implementation using analytics, tracking technologies, tag management (e.g. Google Tagmanager, dataLayer, server side, etc) and consent management systems (e.g. OneTrust, Cookiebot, etc) Expert user of Google Cloud Platform and adjacent analytics connectors, APIs and platforms. Develop and manage data pipelines between key data sources and destinations using platform APIs and GCP resources such as Cloud Run, Cloud Functions, BigQuery, Cloud SQL Manage and maintain data applications, using a combination of e.g. Appsscript, Python, JavaScript, SQL, Django, Docker / Kubernetes. Produce reports (Looker Studio, BigQuery) and implementation guide docs for clients Create and effectively maintain documentation, code and process Collaborate as a team with our key stakeholders, end-users, wider team members, data practitioners and non-practitioners Regular knowledge-sharing, ideation and presentation of best practice and learnings About You You have demonstrable and solid experience as an analytics architect working with various analytics and tracking technologies (Meta, TikTok, YouTube (Google Ads), Affiliates, Amazon, Mobile Marketing Platforms etc) and Google Cloud Platform. You have consulted on, scoped, developed, validated and implemented complex analytics and data applications and pipelines on GCP for clients and for businesses at a senior level in an established, UK based digital marketing agency. You deeply understand the data you are working with and are fully up to speed with critical social media and digital marketing metrics as well as business objectives. You have hands-on and advanced experience working with Python, SQL and Javascript, an expert implementation specialist using data from various analytics sources (Google Analytics, Tagmamager, Adobe, Amazon etc) and produce meaningful, insightful campaign reports using Looker Studio and BigQuery. You have an advanced grasp of Python and frameworks like Django or similar, as well as Docker or Kubernetes. You are a strong communicator, comfortable and authoritative explaining complex analytics concepts and implementation requirements in front of clients and team members. You are commercially driven and business focused, with a clear understanding of agency and client objectives. You Must Have Previous experience (minimum 4 years) as a senior analytics architect or implementation specialist in an established digital agency in the UK where you have worked with a team of analytics practitioners. Strong, demonstrable capabilities such as: Expert applied knowledge in SQL, Python and JS skills (minimum 4 years) Expert implementation knowledge in analytics and tracking technologies (e.g. Meta, TikTok, Google Ads, Affiliates, Amazon, Mobile Marketing Platforms, etc), tag management (e.g. Google Tagmanager, dataLayer, server side, etc) and consent management systems (e.g. OneTrust, Cookiebot, etc) Demonstrable knowledge in developing data pipelines within GCP Advanced knowledge of creating reports using BigQuery and Looker Studio Strong interpersonal skills: you'll be liaising with internal and client-side developers, clients, practitioners and non-practitioners and team members that rely on your expertise. Proactive and collaborative: Actively engages with all internal teams to integrate analytics into every stage of campaign planning, delivery, sharing ideas and working with different perspectives Authoritative and influential: Confidently leads discussions with clients and internal stakeholders to ensure measurement, data, and performance remain a top priority. Client-facing and commercially aware: Pushes clients to evolve their use of data and analytics in line with business goals and campaign objectives. Benchmark-driven: Understands the importance of setting and using benchmarks to contextualise performance and drive improvement. Insight-led mindset: Passionate about uncovering meaningful insights from campaign data that inform future strategy and demonstrate impact, with strong analysis skills, excellent attention to detail, highly diligent and a proactive problem solver Business-focused communicator: Regularly provides the business with clear, actionable updates on performance trends, data shifts, and strategic implications. Opportunity seeker: Identifies and drives opportunities to improve data literacy, tools, processes, and innovation across the business. Evangelist for data: Champions the role of analytics in decision-making and continually raises the standard of data use across the organisation. Understand the value in iterative improvement cycles, not afraid of failure and love to keep learning, testing / trying out new ideas. Additionally, it would be very beneficial if you have: University degree (Ideally Master's level) Valid Analytics and Tag Management certifications Valid GCP certification, or possess deep knowledge of Google Cloud Platform (minimum 4 years) Relevant analytics projects on Github (covering implementation and analysis) About Us Digital Voices is a rapidly scaling global agency, full of strategic, creative and collaborative thinkers who believe in supporting the Creator Economy through exceptional brand marketing campaigns. We are always on the lookout for exceptional people to join our team. We live and breathe content. Creating a positive culture and learning environment is crucial to Digital Voices. As well as working alongside a supportive team and working on exciting campaigns, we also offer a variety of perks and benefits for joining us, such as: Competitive base salary Annual company bonus 25 days annual leave Flexible working We are remote-first, which means you can work fully remotely, from one of our offices, or a bit of both - the choice is yours 10 week "work from anywhere in the world" policy Enhanced company pension contribution Private healthcare plan and dental plan Enhanced parental leave Weekly discounts and perks with well known brands Learning and Development Support, with a budget dedicated to each employee A work from home budget Monthly Deliveroo lunch and learn Monthly team socials Flexible holiday programme (allowing employees to swap religious holidays) Spill - providing access to therapists and dedicated mental health support Summer hours Long service awards How to apply Interested? Get in touch via LinkedIn and send your CV including a link to your Github with relevant analytics projects We are a remote first business, all of our interviews and assessments will take place via a video call. Please let us know if we can make any reasonable adjustments or whether you have any difficulties accessing video conferencing facilities

Company Description We are PG ONE.We are the ideas, production and media for over 30 of the world's most known and loved brands from the world's biggest advertiser, P&G (Procter & Gamble).When you see Pampers, Gillette, Head & Shoulders, Fairy, Ariel, Always & Braun to name a few, that's us.We are made differently to conventional agencies as we believe in the power of togetherness. Under one roof you'll find creatives, designers, strategists, account teams, producers, project managers, data scientists, PR & advocacy teams and media talent, all working as one.And you'll find a culture of pushing new boundaries to solve the most complex business challenges. We call this culture "Dare to be Different" and we are very proud of it. Because we know you have to keep breaking new ground, without fear, to be successful. Our Commitment Diversity and inclusion is a core part of who we are at PGOne. We're committed to building an inclusive culture that encourages, celebrates and supports our wonderfully diverse employee group - whatever their age, gender identity, race, sexual orientation, physical or mental ability or ethnicity. Diversity and inclusion doesn't just fuel our creativity and innovation, it brings us closer to our people and audiences. We will continue to strive to create a culture and environment where everyone feels empowered and more importantly comfortable enough to bring their full, authentic selves to work. Overview We're on the hunt for a proactive, confident and solutions-focused Senior Account Manager to join us for an exciting 6-month FTC. You'll be the go-to for our client, P&G, juggling multiple shopper and ecomm projects across their portfolio - no two days are the same! This is a hands-on role where you'll plan and manage design team workloads, build strong client relationships, and guide an Account Executive to success. You'll thrive in a fast-paced environment, thinking two steps ahead and pushing for the best in class. You'll need: Shopper / ecomm background (BTL POS, 360 campaigns, digital/social) Experience in a retailer agency environment Strong client management and stakeholder influencing skills Confidence in planning, presenting, and financial oversight If you're fuelled by ambition, thrive on problem-solving, and love making things happen - we want to hear from you Responsibilities Be the day-to-day key contact for the client, be the expert in their business. Understand their needs and work with them to support their briefs and deliver best in class work from the studio. Plan and schedule the design teams workload, working with the Account Executive to ensure that the design team are able to deliver jobs on time and to schedule and to brief. Manage client expectations aligned to delivery and needs and internal SLA's Serve as the primary contact with the client key projects. Fully understand the capability of PG ONE Shopper & Ecomm, and the full capability of PG ONE You will need to be on the pulse of all projects, working across all areas of the Shopper & Ecomm projects. Whilst championing and running the Weybridge team workloads Understanding developments in the communications landscape across all touchpoints including digital, continually upgrading your understanding of what and how this can be leveraged on the accounts you work on. Qualifications You are the lynchpin of the team in Weybridge driving the business forward and making sure it runs like clock-work You lean into problems You are a team player, open and honest, transparent in your communications with clients and agency folk alike. You set the agenda and drive things forward. You're never really content, fuelled by ambition and swinging for the next big thing. You're a cultural engine: contributing to foster a culture where everyone can enjoyably collaborate on producing the very best work. You are passionate about developments in the shopper & Eccomm landscape, continually upgrading your understanding of what and how this can be leveraged for your client. You 'dare to be different' to help drive innovation and fresh approaches Additional Information PGOne has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plans we also offer; WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care. BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. HYBRID WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday. AGENCY DISCOUNTS , onsite gym, and discount in our Publicis-Owned Pub - "The Pregnant Man" Full details of our benefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week.We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Pagewhich showcases our Inclusive Benefits and our EAG's (Employee Action Groups).

This position sits in our Creative & Media service based in London. We combine data, technology, creative and paid media to crack brands' business problems & drive revenue through a variety of digital marketing solutions like social, influencer, TTL ad campaigns, augmented reality, AI and innovation. Our clients include eBay, Diageo, easyJet, Just Eat Takeaway and Pepsico. JOB PURPOSE We are excited to be looking for a new Strategy Director to join the team! This Strategy Director will join a London based service whose specialism is producing award winning, digital and social, creative campaigns and content for a variety of well known and culturally current clients. We are looking for a Strategy Director to create & execute top class strategies that allow us to deliver creative excellence for our clients across a range of briefs. To work on these diverse briefs we currently have an excellent roster of creative skillsets and the current creative team includes specialists in editorial, influencer, content, campaign, branding, production and more. The Strategy Director will work & integrate with the creative specialist and guide these creative disciplines as well as wider teams, such as media, tech, data. The UK Strategy offering is small yet mighty and collaborates with wider EMEA Strategy teams. This person will ensure that we continue those relationships with wider EMEA and global strategy teams to identify talent, resources and shared processes and tools. The Strategy Director will be expected to deliver: Creative Excellence: we are focussed on the work and this person will be a key player in ensuring top class strategies across a range of briefs, with a lean into social, influencer and culture led content Innovation: instillmarket-leading innovations in digital and social strategy that our clients couldn't get anywhere else Provoke : inspire the team to deliver big & bold ideas with impact, all aimed to deliver on our clients' business challenges or ambitions. Building & maintaining trusted client relationships: being on speed dial for our clients to align on challenges, opportunities or ambitions. In this, utilising the most advanced thinking and approaches to deliver incremental improvements on ROI for any type of business. Lead and guide: a very wide range of (creative) strategic disciplines. We're looking for a modern strategist that is able to stitch together a lot of disciplines and set out a clear trajectory to fix our clients' challenges. Rooted in today's culture and all the touch point we have at hand; from social, to influencer, to TTL KEY RESPONSIBILITIES The role of Strategy Director is exciting, varied and constantly evolving. In this role, you will: Nurture and build out our team of talented strategists from every aspect of the marketing discipline Lead hands on with key accounts to drive the most pioneering work. Ensure creative excellence by closely collaborating with the existing creative teams. Work closely with wider EMEA and UK and global strategy teams to identify talent and resources and shared processes and tooling Lead- and guide a very wide range of (creative) strategic disciplines; We're looking for a modern strategist that is able to stitch together a lot of disciplines and set out a clear trajectory to fix our clients' challenges. Rooted in today's culture and all the touch point we have at hand; from social, to influencer, to TTL Innovate our offering working closely with tech, creative, media and analytics to ensure we are delivering market-leading strategic approaches to our clients Upping the benchmark of the work and ensuring we are leading the industry by pushing the boundaries of what's possible while delivering incremental improvements on ROI Lead and participate in new business pitches; locally and globally Serve as a thought leader across the business and externally on topics of planning, strategy and innovation. SKILLS AND PREVIOUS EXPERIENCE A high level of relevant experience within a strategy-focused role in an agency setting A solid understanding & experience within digital and social media, including social, editorial and influencer strategy. Excellent communication and presentation skills, including the ability to communicate complex subjects simply Obsessed by consumer behavior and researching ways into creating meaningful communication for every audience out there. Experience in using cultural trends and insights to create compelling social-first content Ability to work with senior clients on key strategy projects and comfortable presenting to C-level audiences Ability to train, share and democratise strategic skill sets across the agency. Very efficient, producing significant output with minimal wasted effort Focused under pressure and can get stuff done on a tight deadline Loves learning and teaching new things Great interpersonal and listening skills Very organised, with a high attention to detail WE OFFER A flexible, hybrid working policy The choice of medical healthcare providers (Bupa or Medicash) 25 days holiday plus bank holidays and your birthday off each year Company pension scheme Ride to work scheme Enhanced family friendly policies Buddy Program: You will be paired with a 'Buddy' to help you through your first weeks' at DEPT. A reputation for doing good. DEPT has been a Certified B Corp since 2021 and named 'Agency of the Year' at both The Lovies and The Webby Awards. Awesome clients. Whether big or small, local or global - at DEPT you'll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together! The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications. Global annual DEPT Cares Month in which employees come together and donate their skills to support local charities. WHO ARE WE? We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That's why we hire curious, self-driven, talented people who never stop innovating. Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we're big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world. DEPT is committed to making a positive impact on the planet and since 2021 has been Climate Neutral and B Corporation certified. DIVERSITY, EQUITY & INCLUSION At DEPT, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us. Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here . 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Account Executive Department: Data: Client Services Employment Type: Permanent - Full Time Location: London, UK Description About us We're Transform. We turn data and tech into competitive advantage and social impact for the world's most complex organisations, both public and private. Organisations like Toyota, the Cabinet Office, Transport for London, Public Health England, Historic Royal Palaces, HM Courts and Tribunal Service, Santander, Department for Education and Domino's. To name but a few. We're not here to generate more business for ourselves. We're here to create startling, ambitious outcomes for clients - leaving them with the capabilities they need to take it from there. We love creating real change. Making a big impact on people's lives. Optimising services, driving business growth or realising social change. To do that, we built an inclusive, high-performance culture where the world's most talented people do the best work of their careers. That's what gets us out of bed every day. We hope you feel the same. We're part of the Next 15 group, a multi-national organisation spanning over 25 brands. Brands like ours, looking to stand out from the crowd as they deliver best in class work for their clients. Find out more at: The Role: Transform are looking for an Account Executive to work within our Client Services Team supporting our work across: CRM strategy, customer journeys and personalised communications Business insights, data analytics and data science Data strategy & data management Key Responsibilities Supporting the wider Client Services Team with translating client requirements into Data and Email briefs including objectives, component tasks, timeline, costs, and resourcing Producing and managing personalised marketing campaigns (typically email and SMS), ensuring they are delivered efficiently, on brief and to a high standard Working with the Client Services Team to support QA and post campaign evaluation reporting on all campaigns Proactive management of delivery commitments, liaising with the client and other agencies Support individual project finances including quoting and running time reports Working with the wider team on project prioritisation, resource planning and booking Ownership of the weekly status reports and upward management of the team to ensure this is done and ready to present to clients Answering client questions and resolving client issues when they occur Keeping the Senior Account Manager/ Account Director informed on a regular basis and escalating any areas of concern Building strong working relationships, not only with the clients, but other agency partners and internally within the agency Sharing best practice and knowledge across the team Skills, Knowledge and Expertise Around 6 months to 2 years hands on Account Executive experience Experience in and comfortable working with data A commitment to client satisfaction through impeccable client servicing, handling and reporting Attention to detail in interpreting requirements, achieving client approval and briefing projects to delivery colleagues Attention to detail in reviewing email campaigns, ensuring they match the agreed creative and data outputs meeting requirements and QA standards Experience delivering data focussed projects and personalised customer campaigns Organised and structured in approach to time management across multiple tasks and deadlines The ability to prioritise and re-prioritise workload A positive and collaborative approach to working across multi-discipline teams internally and externally Highly proficient in using Microsoft Office tools; Word, PowerPoint and Excel Desirable: Experience of CRM or digital marketing (preferably within automotive), either in-house or with an agency Experience with campaign platforms including Salesforce Experienced in data-driven marketing channels Web / Search / Social / Display / Email / SMS / Push messaging Our culture and our benefits Being one team; looking out for each other as a team The world never stops changing and we'll never stop learning Infinity & Beyond; we're crazy ambitious, not afraid to fail along the way (it's just falling with style) Integrity is everything; we're honest with each other and with our clients Diversity is our superpower; everyone's story is different, and we celebrate differences We're all in; we take on tough, complex challenges with lots of moving parts and we're committed to the work, our clients and each other Our benefits include: Holiday entitlement, 28 days with the option to buy/sell up to 5 days Day off (on or in the week of) your birthday Pension eligibility, up to 5% matched contributions Private healthcare Life assurance Enhanced maternity and enhanced paternity and shared parental leave Cycle to work & electric car schemes Gym & retail discounts Regular social events/activities A range of other benefits from our flexible benefits package At Transform we believe in a culture of inclusivity , we celebrate difference and believe that diversity makes our business more relevant , our work more meaningful and our people more empowered . We're committed to equality of opportunity for all, and we actively seek applications from all ethnicities, orientations, beliefs, gender identities + those with neurodiverse traits and disabilities. We want you to have the best opportunity to show us who you are and what you can do. Please do let us know if you need any adjustments now or at any point in the recruitment process. If this sounds like you, please get in touch to discuss in more detail. Use of AI in CV and Interviews Whilst we are a technology company and promote using AI the right and ethical way, we value authenticity and transparency in our hiring process. To ensure fairness and accuracy in assessing your skills and experience, we kindly request that you refrain from using AI-assisted tools to generate answers during interviews or enhancing your CV. We are looking for genuine insights into your abilities, experiences, and personality. Any misrepresentation through AI-generated content may impact our ability to make an informed decision. We look forward to getting to know the real you!