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marketing and events manager
Senior Account Manager
ICS Leeds, Yorkshire
We're looking for a client services professional with a strong track record of agency account management and client success to play a key role in managing customer relationships across international digital campaigns. Working in partnership with colleagues and clients in highly competitive industries, there is significant scope for professional development, highly collaborative working and personal growth, all with the full support of our 100-strong team in Leeds. As an integral voice in the central Client Success function at ICS-digital, you'll be responsible for building and maintaining strong relationships with your clients, while ensuring all projects - across service areas like SEO, content, PR and translation - are delivered on time and to budget - often at global scale. The role: Permanent, full time £35,000 - £42,000 (depending on experience) with an uncapped bonus scheme focused on upsells To support, nurture, grow and retain your key clients by identifying opportunities to maximise their success, with the complementary goal of increasing retention and revenue for the agency Cultivate strong client relationships and client satisfaction through effective digital strategies, proactive communication and accountable service delivery Achieve account growth by proposing and pitching relevant services to clients with the goal of increasing the total number of cross-service clients Lead by example to positively contribute to agency growth, including identifying training gaps, scope for innovation and facilitating knowledge-sharing Representing the agency at industry events Requirements: Experience in a client-facing role with a digital marketing agency Clear examples of managing client relationships effectively, with integrity and delivering top class customer service as part of a collaborative team Strong written and verbal communication skills Case examples of successful pitching and/or upselling either individually or as a key part of a team Familiarity with digital marketing channels, including Digital PR, SEO, Content and Paid Media Experience working with clients across a variety of sectors A strategic mindset with the ability to think creatively to solve problems and balance competing priorities Strong analytical and problem-solving skills, with the ability to manage data, review and create client reports Benefits: 33 days annual leave Birthday offwork Work abroad policy (up to 30 days per year) Competitive pension scheme (matched up to 7%) Company and upsell bonus schemes Industry-leading Family Policies Hybrid, flexible working Life Assurance and private Bupa healthcare Regular team socials, events, education sessions to bring the whole agency together, both in and outside of work Free weekly breakfasts catered to all We appreciate that employing people with a broad range of life experiences and ways of thinking adds value to our organisation. If you require any additional support or reasonable adjustments that will help you to perform at your best and be happy in the workplace, please let us know.
Nov 21, 2025
Full time
We're looking for a client services professional with a strong track record of agency account management and client success to play a key role in managing customer relationships across international digital campaigns. Working in partnership with colleagues and clients in highly competitive industries, there is significant scope for professional development, highly collaborative working and personal growth, all with the full support of our 100-strong team in Leeds. As an integral voice in the central Client Success function at ICS-digital, you'll be responsible for building and maintaining strong relationships with your clients, while ensuring all projects - across service areas like SEO, content, PR and translation - are delivered on time and to budget - often at global scale. The role: Permanent, full time £35,000 - £42,000 (depending on experience) with an uncapped bonus scheme focused on upsells To support, nurture, grow and retain your key clients by identifying opportunities to maximise their success, with the complementary goal of increasing retention and revenue for the agency Cultivate strong client relationships and client satisfaction through effective digital strategies, proactive communication and accountable service delivery Achieve account growth by proposing and pitching relevant services to clients with the goal of increasing the total number of cross-service clients Lead by example to positively contribute to agency growth, including identifying training gaps, scope for innovation and facilitating knowledge-sharing Representing the agency at industry events Requirements: Experience in a client-facing role with a digital marketing agency Clear examples of managing client relationships effectively, with integrity and delivering top class customer service as part of a collaborative team Strong written and verbal communication skills Case examples of successful pitching and/or upselling either individually or as a key part of a team Familiarity with digital marketing channels, including Digital PR, SEO, Content and Paid Media Experience working with clients across a variety of sectors A strategic mindset with the ability to think creatively to solve problems and balance competing priorities Strong analytical and problem-solving skills, with the ability to manage data, review and create client reports Benefits: 33 days annual leave Birthday offwork Work abroad policy (up to 30 days per year) Competitive pension scheme (matched up to 7%) Company and upsell bonus schemes Industry-leading Family Policies Hybrid, flexible working Life Assurance and private Bupa healthcare Regular team socials, events, education sessions to bring the whole agency together, both in and outside of work Free weekly breakfasts catered to all We appreciate that employing people with a broad range of life experiences and ways of thinking adds value to our organisation. If you require any additional support or reasonable adjustments that will help you to perform at your best and be happy in the workplace, please let us know.
Senior Service Account Manager - Parcel (UK)
Vanderlande Industries B.V. Birmingham, Staffordshire
Senior Service Account Manager - Parcel (UK) page is loaded Senior Service Account Manager - Parcel (UK)locations: Birmingham: London: UK Remotetime type: Full timeposted on: Posted Todaytime left to apply: End Date: January 31, 2026 (30+ days left to apply)job requisition id: JR33586 Job TitleSenior Service Account Manager - Parcel (UK) Job Description Reporting to: Executive Commercial Director Location: Birmingham or London Heathrow (Hybrid) Contract Type: Permanent Introduction To Role As a Service Account Manager for our Parcel customers , you will be responsible for securing new business from existing and new customers, while building long-term relationships and supporting them with service, support, upgrades, and life cycle planning. You'll manage obsolescence challenges through retrofit and modification work, ensure service delivery meets expectations, and evolve contracts to match customer needs. Role Responsibilities As collaborate with the Sales Manager to develop innovative service solutions for new projects, with a clear path toward Sales Management. In short, if you are a self-motivated, proactive individual who enjoys the challenges and rewards of the Service business, then this is a job for you.Your responsibilities and activities will be: Represent the customer internally with a strong customer-first mindset Develop and grow the UK Parcel service pipeline across existing and new sites Define life cycle strategies and manage large service contract renewals Drive upgrades and enhancements for existing installations Design service concepts for new sites (site-based or remote support) Identify and share sales leads from customer interactions Lead upgrade and enhancement opportunities and own the full service sales cycle Collaborate with the UK Parcel Service Manager on contract negotiations Manage bid processes and align with customer expectations Maintain proactive customer relationships through meetings and site visits Lead and motivate cross-functional teams to ensure successful outcomes Continuously seek improvement opportunities for internal teams and customers Role Qualification and Skills Degree in Business Administration, Engineering, Logistics, or a comparable qualification Proven Years of experience in service sales/aftersales, ideally in logistics or technical services Strong team player with the ability to build excellent rapport with customers Excellent social, communication, and stakeholder management skills Driven to win, results-oriented, and hands-on in approach Strong problem-solving abilities and proactive mindset Previous experience in Service Account Management is a plus Preferred knowledge of the UK Parcel market and customer operations What we offer 28 days annual leave (excluding public holidays) Bupa Medical Cover YuLife - Wellbeing membership with fast access to GP appointments, promotion of health and wellbeing along with daily quests to gain Yucoins that can be swapped for shopping vouchers A challenging work environment with lots of opportunities of career progression. Cycle to work scheme Pension with Aviva Access to Achievers an award-winning recognition platform that inspires to recognise your coworkers Where points are awarded that can be exchanged for a range of goods and discounts. Diversity & Inclusion Vanderlande is an equal opportunity/affirmative action employer. Qualifies applicants will be considered without regards to race, religion, color, national origin, gender, sexual orientation, age marital status or disability status. If you feel there is a barrier that potentially prevents you from applying, we are always happy to discuss or explore, any reasonable adjustments can be made to support your application. Aspire. Grow. Achieve. Together Are you looking to develop your career and satisfy your ambitions at a company where you can aspire to new heights, enjoy personal growth and thrive on achievement environment. We are the global market leader for future-proof logistic process automation at airports - from London Heathrow to Singapore Changi - and in the parcel market for leading players such as UPS and FedEx. Furthermore, we are also a leading supplier of solutions for warehousing giants, including Walmart, which seamlessly integrate innovative systems, intelligent software, and life-cycle services.If you aspire to a position of responsibility and want to make a difference by facilitating the delivery of what matters most to consumers, passengers, and businesses, the next step on your path to global opportunities is to join Vanderlande. As part of our network and unique culture of freedom and flexibility, you will be able to express yourself and become connected to our dedicated people, building strong relationships and rising to the challenge of industry-leading projects.To achieve our collective goals, you will seize the initiative and have a hands-on role working in a positive environment to deliver tangible, state-of-the-art products and improve the competitiveness of our highly visible customers. As an integral part of our team, you will have the enthusiasm and be driven to reach our destination before your next journey with Vanderlande begins So, if you would like to join a profitable and growing company that will enable you to reach your goals and focus on your future, please get in touch with us.You will grow , take ownership and make every day better as you continue on the road to success with your spirit of adventure - and fulfill your ambitions for personal development through our Academy. Vanderlande will give you the necessary knowledge, tools, and support so that together we have the confidence and ability to exceed our customers' expectations in over 100 countries.
Nov 21, 2025
Full time
Senior Service Account Manager - Parcel (UK) page is loaded Senior Service Account Manager - Parcel (UK)locations: Birmingham: London: UK Remotetime type: Full timeposted on: Posted Todaytime left to apply: End Date: January 31, 2026 (30+ days left to apply)job requisition id: JR33586 Job TitleSenior Service Account Manager - Parcel (UK) Job Description Reporting to: Executive Commercial Director Location: Birmingham or London Heathrow (Hybrid) Contract Type: Permanent Introduction To Role As a Service Account Manager for our Parcel customers , you will be responsible for securing new business from existing and new customers, while building long-term relationships and supporting them with service, support, upgrades, and life cycle planning. You'll manage obsolescence challenges through retrofit and modification work, ensure service delivery meets expectations, and evolve contracts to match customer needs. Role Responsibilities As collaborate with the Sales Manager to develop innovative service solutions for new projects, with a clear path toward Sales Management. In short, if you are a self-motivated, proactive individual who enjoys the challenges and rewards of the Service business, then this is a job for you.Your responsibilities and activities will be: Represent the customer internally with a strong customer-first mindset Develop and grow the UK Parcel service pipeline across existing and new sites Define life cycle strategies and manage large service contract renewals Drive upgrades and enhancements for existing installations Design service concepts for new sites (site-based or remote support) Identify and share sales leads from customer interactions Lead upgrade and enhancement opportunities and own the full service sales cycle Collaborate with the UK Parcel Service Manager on contract negotiations Manage bid processes and align with customer expectations Maintain proactive customer relationships through meetings and site visits Lead and motivate cross-functional teams to ensure successful outcomes Continuously seek improvement opportunities for internal teams and customers Role Qualification and Skills Degree in Business Administration, Engineering, Logistics, or a comparable qualification Proven Years of experience in service sales/aftersales, ideally in logistics or technical services Strong team player with the ability to build excellent rapport with customers Excellent social, communication, and stakeholder management skills Driven to win, results-oriented, and hands-on in approach Strong problem-solving abilities and proactive mindset Previous experience in Service Account Management is a plus Preferred knowledge of the UK Parcel market and customer operations What we offer 28 days annual leave (excluding public holidays) Bupa Medical Cover YuLife - Wellbeing membership with fast access to GP appointments, promotion of health and wellbeing along with daily quests to gain Yucoins that can be swapped for shopping vouchers A challenging work environment with lots of opportunities of career progression. Cycle to work scheme Pension with Aviva Access to Achievers an award-winning recognition platform that inspires to recognise your coworkers Where points are awarded that can be exchanged for a range of goods and discounts. Diversity & Inclusion Vanderlande is an equal opportunity/affirmative action employer. Qualifies applicants will be considered without regards to race, religion, color, national origin, gender, sexual orientation, age marital status or disability status. If you feel there is a barrier that potentially prevents you from applying, we are always happy to discuss or explore, any reasonable adjustments can be made to support your application. Aspire. Grow. Achieve. Together Are you looking to develop your career and satisfy your ambitions at a company where you can aspire to new heights, enjoy personal growth and thrive on achievement environment. We are the global market leader for future-proof logistic process automation at airports - from London Heathrow to Singapore Changi - and in the parcel market for leading players such as UPS and FedEx. Furthermore, we are also a leading supplier of solutions for warehousing giants, including Walmart, which seamlessly integrate innovative systems, intelligent software, and life-cycle services.If you aspire to a position of responsibility and want to make a difference by facilitating the delivery of what matters most to consumers, passengers, and businesses, the next step on your path to global opportunities is to join Vanderlande. As part of our network and unique culture of freedom and flexibility, you will be able to express yourself and become connected to our dedicated people, building strong relationships and rising to the challenge of industry-leading projects.To achieve our collective goals, you will seize the initiative and have a hands-on role working in a positive environment to deliver tangible, state-of-the-art products and improve the competitiveness of our highly visible customers. As an integral part of our team, you will have the enthusiasm and be driven to reach our destination before your next journey with Vanderlande begins So, if you would like to join a profitable and growing company that will enable you to reach your goals and focus on your future, please get in touch with us.You will grow , take ownership and make every day better as you continue on the road to success with your spirit of adventure - and fulfill your ambitions for personal development through our Academy. Vanderlande will give you the necessary knowledge, tools, and support so that together we have the confidence and ability to exceed our customers' expectations in over 100 countries.
Senior NCP Account Manager
NVIDIA Corporation
Senior NCP Account Manager page is loaded Senior NCP Account Managerlocations: UK, Remotetime type: Full timeposted on: Posted Todayjob requisition id: JRNVIDIA has been transforming computer graphics, PC gaming, and accelerated computing for more than 25 years. It's a unique legacy of innovation that's fueled by great technology-and amazing people.Today, we're tapping into the unlimited potential of AI to define the next era of computing. An era in which our GPU acts as the brains of computers, robots, and self-driving cars that can understand the world. Doing what's never been done before takes vision, innovation, and the world's best talent. As an NVIDIAN, you'll be immersed in a diverse, supportive environment where everyone is inspired to do their best work. Come join the team and see how you can make a lasting impact on the world.We are seeking a Senior NCP Account Manager to join our team of enablement specialists. This role is pivotal to drive NVIDIA's relationships with the NCP partners and customers, accelerating their journey using NVIDIA AI technology. What you'll be doing: Engage NCP Partners to develop a deep understanding of their goals, strategies, and technical and business needs - and help to define and deliver high-value solutions that meet these needs, Be main central point for NCP ecosystem connection of influencers, system integrators, solution providers, start-ups, growth companies, and enterprises Partner with Solution Architects, Business Development, and Channel across regions to drive demand of our AI platforms. You will need to codify the customer value proposition and define the core sales and marketing tools, and training Lead a virtual team of technical, business, and marketing resources across NVIDIA and our business partners to drive mutual success Build partner and customer references and case studies Watch for and develop emerging use cases to help cultivate new opportunities Leverage success to foster community marketing & business development. Communicate and implement success stories working with campaign, corporate, & partner marketing teams Attend industry events to represent NVIDIA and recruit and engage the ecosystem What we need to see: Bachelor's degree or equivalent experience from a leading University, Master's/MBA or meaningful experience. 8+ years or significant work experience, inclusive of CSP/Cloud marketplace Quantify the market opportunity, craft a strategy, define initiatives and outcomes, and orchestrate resources to achieve those outcomes. You must have the ability to analyze and segment market opportunities and develop strategic business plans around them Deep knowledge of AI industry business development, and driving adoption and growth of a technology-based solutions both in the space of HPC and AI Excellent written, verbal and presentation communication skills are a crucial requirement. Candidates must work comfortably across all major internal functional areas (engineering, sales, marketing, executives), as well as external partners, customers, and content developers Outstanding understanding of AI NVIDIA applications, datacenter servers, cloud services, and embedded. Ways to stand out from the crowd: Large contact network in the Cloud/Service provider marketplace. Good knowledge of the regional AI and NCP customer ecosystem Machine learning, data analytics, and artificial intelligence experience preferred Innovative and creative flair, yet able to follow operational process disciplineNVIDIA is committed to fostering a diverse work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.NVIDIA is committed to fostering a diverse work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.Widely considered to be one of the technology world's most desirable employers, NVIDIA offers highly competitive salaries and a comprehensive benefits package. As you plan your future, see what we can offer to you and your family
Nov 21, 2025
Full time
Senior NCP Account Manager page is loaded Senior NCP Account Managerlocations: UK, Remotetime type: Full timeposted on: Posted Todayjob requisition id: JRNVIDIA has been transforming computer graphics, PC gaming, and accelerated computing for more than 25 years. It's a unique legacy of innovation that's fueled by great technology-and amazing people.Today, we're tapping into the unlimited potential of AI to define the next era of computing. An era in which our GPU acts as the brains of computers, robots, and self-driving cars that can understand the world. Doing what's never been done before takes vision, innovation, and the world's best talent. As an NVIDIAN, you'll be immersed in a diverse, supportive environment where everyone is inspired to do their best work. Come join the team and see how you can make a lasting impact on the world.We are seeking a Senior NCP Account Manager to join our team of enablement specialists. This role is pivotal to drive NVIDIA's relationships with the NCP partners and customers, accelerating their journey using NVIDIA AI technology. What you'll be doing: Engage NCP Partners to develop a deep understanding of their goals, strategies, and technical and business needs - and help to define and deliver high-value solutions that meet these needs, Be main central point for NCP ecosystem connection of influencers, system integrators, solution providers, start-ups, growth companies, and enterprises Partner with Solution Architects, Business Development, and Channel across regions to drive demand of our AI platforms. You will need to codify the customer value proposition and define the core sales and marketing tools, and training Lead a virtual team of technical, business, and marketing resources across NVIDIA and our business partners to drive mutual success Build partner and customer references and case studies Watch for and develop emerging use cases to help cultivate new opportunities Leverage success to foster community marketing & business development. Communicate and implement success stories working with campaign, corporate, & partner marketing teams Attend industry events to represent NVIDIA and recruit and engage the ecosystem What we need to see: Bachelor's degree or equivalent experience from a leading University, Master's/MBA or meaningful experience. 8+ years or significant work experience, inclusive of CSP/Cloud marketplace Quantify the market opportunity, craft a strategy, define initiatives and outcomes, and orchestrate resources to achieve those outcomes. You must have the ability to analyze and segment market opportunities and develop strategic business plans around them Deep knowledge of AI industry business development, and driving adoption and growth of a technology-based solutions both in the space of HPC and AI Excellent written, verbal and presentation communication skills are a crucial requirement. Candidates must work comfortably across all major internal functional areas (engineering, sales, marketing, executives), as well as external partners, customers, and content developers Outstanding understanding of AI NVIDIA applications, datacenter servers, cloud services, and embedded. Ways to stand out from the crowd: Large contact network in the Cloud/Service provider marketplace. Good knowledge of the regional AI and NCP customer ecosystem Machine learning, data analytics, and artificial intelligence experience preferred Innovative and creative flair, yet able to follow operational process disciplineNVIDIA is committed to fostering a diverse work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.NVIDIA is committed to fostering a diverse work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.Widely considered to be one of the technology world's most desirable employers, NVIDIA offers highly competitive salaries and a comprehensive benefits package. As you plan your future, see what we can offer to you and your family
Loewe Account Manager
LVMH Group Edinburgh, Midlothian
REPORTS TO: Business Development Manager DIRECT REPORTS: Beauty Consultants As an Account Manager for LOEWE Perfumes, you are a brand ambassador and an expert in luxury service. Through your engaging style, you will actively drive and increase your business, encouraging all Beauty Consultants to achieve their sales targets. By leading and coaching your Team, you will ensure that all clients receive a personalised luxury service. Through your passion for the brand you will demonstrate an attitude that befits LOEWE Perfumes at all times. Main Responsibilities To set targets for all Team Members in line with Company expectations To pro-actively sell LOEWE Perfumes products and provide a luxury standard of service to customers To lead and coach your team to ensure all Team Members, along with yourself are aware of and achieve sales targets To pro-actively link sell across product categories, to increase average transaction value (ATV) and average transaction units (ATU) Service To educate and train Team Members on the use and stories of LOEWE Perfumes To be knowledgeable on all LOEWE Perfumes products and be able to propose personalised products to clients and confidently and appropriately overcome any objections To initiate contact with customers and welcome them both on counter and through traffic stopping Management To proactively manage all Team Members, identifying coaching and development opportunities and support with training and guidance To manage stock, working in partnership with the Area Manager to ensure that there is sufficient levels To proactively grow your business through events and collaborations To ensure all operational and administrative tasks are complete and to the best of your ability General To participate in merchandise management and ensure that it is in line with Corporate guidelines To adhere to all Company procedures and policies, as outlined in the employee handbook To build relationships with store management and adhere to all store policies and procedures To carry out any additional duties as directed by the management team Job responsibilities POSITION WITHIN THE TEAM Reports to: Area Manager / Beauty Department Manager CONTACTS AND RELATIONSHIPS Internal: Counter team, Area Managers, Retail Managers, RMAs External: LOEWE Perfumes clients, Department store colleagues, Department store Managers, Department store HR Departments Profile PERSON SPECIFICATION In order to be successful in this role, you will be: An entrepreneur, constantly seeking opportunities to develop and grow your business through events and gain new sales Organised; able to manage paperwork, Team Members, Department and Area Managers and meet the clients' needs Tenacious; willing to go the extra mile to ensure the customer leaves having received the very best in luxury service. Self-confident, you will be able to approach and engage with customers at ease, using your strong selling skills to chase that extra sale. You will be able to demonstrate cosmetics and make-up application knowledge, and through excellent communication skills, be able to identify key items that would suit the customers' needs. Immaculately groomed and presented, you will embody the elegance that customers have come to identify with LOEWE Perfumes LOEWE Perfumes adds a multisensory dimension to LOEWE via a kaleidoscopic range of iconic fragrances for men, for women and for the home that combine vibrant, nature-inspired olfactory experiences with bold visual expression. In 1972, LOEWE launched its first women's fragrance: L de Loewe. Because of its success, the House began investing in international perfumery retail. LOEWE Perfumes has kept sustaining the brand's Spanish legacy, artisanal savoir-faire and innovative spirit guided, since 2013, by the creative vision of Jonathan Anderson, LOEWE's Creative Director, in partnership with in-house perfumier, Nuria Cruelles. Encompassing the Botanical Rainbow-nine iconic fragrance families that translate the depth and variety of Nature's inspiration into the medium of perfume-and LOEWE Home Scents-twelve plant portraits capturing the authentic essences of a vegetable garden-plus the ever-expanding, hedonistic Paula's Ibiza fragrance families and the Un Paseo Por Madrid collection, LOEWE Perfumes creates a multisensory kaleidoscope of colour, scent and emotion, inspired by nature. Crafting Dreams Starts With Yours At LVMH, people make the difference in the art of crafting dreams. Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community. Join us at LVMH, where your talent is at the heart of our collective successes.
Nov 21, 2025
Full time
REPORTS TO: Business Development Manager DIRECT REPORTS: Beauty Consultants As an Account Manager for LOEWE Perfumes, you are a brand ambassador and an expert in luxury service. Through your engaging style, you will actively drive and increase your business, encouraging all Beauty Consultants to achieve their sales targets. By leading and coaching your Team, you will ensure that all clients receive a personalised luxury service. Through your passion for the brand you will demonstrate an attitude that befits LOEWE Perfumes at all times. Main Responsibilities To set targets for all Team Members in line with Company expectations To pro-actively sell LOEWE Perfumes products and provide a luxury standard of service to customers To lead and coach your team to ensure all Team Members, along with yourself are aware of and achieve sales targets To pro-actively link sell across product categories, to increase average transaction value (ATV) and average transaction units (ATU) Service To educate and train Team Members on the use and stories of LOEWE Perfumes To be knowledgeable on all LOEWE Perfumes products and be able to propose personalised products to clients and confidently and appropriately overcome any objections To initiate contact with customers and welcome them both on counter and through traffic stopping Management To proactively manage all Team Members, identifying coaching and development opportunities and support with training and guidance To manage stock, working in partnership with the Area Manager to ensure that there is sufficient levels To proactively grow your business through events and collaborations To ensure all operational and administrative tasks are complete and to the best of your ability General To participate in merchandise management and ensure that it is in line with Corporate guidelines To adhere to all Company procedures and policies, as outlined in the employee handbook To build relationships with store management and adhere to all store policies and procedures To carry out any additional duties as directed by the management team Job responsibilities POSITION WITHIN THE TEAM Reports to: Area Manager / Beauty Department Manager CONTACTS AND RELATIONSHIPS Internal: Counter team, Area Managers, Retail Managers, RMAs External: LOEWE Perfumes clients, Department store colleagues, Department store Managers, Department store HR Departments Profile PERSON SPECIFICATION In order to be successful in this role, you will be: An entrepreneur, constantly seeking opportunities to develop and grow your business through events and gain new sales Organised; able to manage paperwork, Team Members, Department and Area Managers and meet the clients' needs Tenacious; willing to go the extra mile to ensure the customer leaves having received the very best in luxury service. Self-confident, you will be able to approach and engage with customers at ease, using your strong selling skills to chase that extra sale. You will be able to demonstrate cosmetics and make-up application knowledge, and through excellent communication skills, be able to identify key items that would suit the customers' needs. Immaculately groomed and presented, you will embody the elegance that customers have come to identify with LOEWE Perfumes LOEWE Perfumes adds a multisensory dimension to LOEWE via a kaleidoscopic range of iconic fragrances for men, for women and for the home that combine vibrant, nature-inspired olfactory experiences with bold visual expression. In 1972, LOEWE launched its first women's fragrance: L de Loewe. Because of its success, the House began investing in international perfumery retail. LOEWE Perfumes has kept sustaining the brand's Spanish legacy, artisanal savoir-faire and innovative spirit guided, since 2013, by the creative vision of Jonathan Anderson, LOEWE's Creative Director, in partnership with in-house perfumier, Nuria Cruelles. Encompassing the Botanical Rainbow-nine iconic fragrance families that translate the depth and variety of Nature's inspiration into the medium of perfume-and LOEWE Home Scents-twelve plant portraits capturing the authentic essences of a vegetable garden-plus the ever-expanding, hedonistic Paula's Ibiza fragrance families and the Un Paseo Por Madrid collection, LOEWE Perfumes creates a multisensory kaleidoscope of colour, scent and emotion, inspired by nature. Crafting Dreams Starts With Yours At LVMH, people make the difference in the art of crafting dreams. Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community. Join us at LVMH, where your talent is at the heart of our collective successes.
Senior Paid Social Account Manager
Internetwork Expert
ABOUT US SINE Digital is the leading digital media and digital performance agency for the arts, entertainment, and culture sectors. With offices in London and New York, we deliver data-driven marketing, digital strategy, and technology solutions for the world's most prestigious theatres, live venues, and cultural institutions. ABOUT THE ROLE As Senior Paid Social Manager, you'll act as a senior channel lead across key client accounts - responsible for driving strategy, innovation, and performance across all major social platforms. Reporting to the Head of Media Strategy, you'll manage a small team and play a hands on role in delivering outstanding work, while shaping our approach and supporting the wider team's development. Your role is central to ensuring SINE continues to evolve its Paid Social offering, driving forward innovation, client success, and operational excellence. You'll have extensive experience leading multi platform campaigns, collaborating cross channel, and managing client relationships confidently at a senior level. This position requires a deep understanding of paid social strategy and execution across Meta, TikTok, Snapchat, Pinterest, LinkedIn, and Reddit, as well as the ability to link Paid Social activity to broader media and business objectives. RESPONSIBILITIES Campaign Management & Strategy Lead end to end campaign setup, optimisation, and reporting across key social platforms. Develop and present advanced paid social media plans aligned with client KPIs and budgets. Able to clearly articulate the rationale for proposed campaign tactics (channels, budget, audience, formats etc.) and present these back, both to internal and external stakeholders. Oversee performance reporting that delivers actionable and valuable insights to clients. Conduct detailed performance analysis, translating insights into actionable recommendations using in platform and third party tools (e.g. GA4). Oversee consistent QA processes and performance reviews to ensure campaigns adhere to best practice. Champion a test and learn culture, proactively identifying opportunities for innovation and platform advancement. Identify opportunities for testing and innovation, championing a "test and learn" approach. Stay ahead of emerging trends, formats, and platform updates to enhance performance, and lead on education of clients and internal stakeholders on the Paid Social landscape. Oversee onboarding and account setup processes, ensuring timelines, deliverables, and assets are managed effectively. Build and maintain strong relationships with platform partners to secure early access to betas and drive account innovation. Collaborate with the Search and Programmatic teams to ensure a cohesive, full funnel marketing approach. Collaborate with our Data & Insights team to ensure social strategies are informed by digital consumer trends and behaviours, and to conduct advanced data analysis. Client Relationship Management Act as a trusted senior contact for clients, owning key relationships and overseeing communication across multiple stakeholders. Present campaign performance, insights, and strategic recommendations clearly and persuasively in client meetings and QBRs. Work closely with Account and Client Directors on long term strategic planning, growth initiatives, and post campaign evaluations. Confidently handle challenging conversations, ensuring expectations are managed and outcomes are solution focused. Line Management Manage and mentor junior team members, supporting their professional development through clear goal setting, training, and feedback. Conduct regular 1:1s and performance reviews, fostering an open, collaborative environment that promotes learning and accountability. Support recruitment, onboarding, and workload planning to maintain balanced team capacity and efficiency. Lead by example in promoting SINE's culture of creativity, innovation, and inclusivity. Champion diversity and wellbeing within the team, ensuring a positive and supportive workplace for all. Operational Excellence Oversee financial management of Paid Social accounts, including budget control, pacing, and reconciliation. Lead forecasting and performance planning to ensure delivery against client and agency targets. Support new business initiatives by contributing to audits, proposals, and pitch presentations as required. Drive process improvements and knowledge sharing across departments to enhance SINE's Paid Social offering Implement and refine internal frameworks for testing, measurement, and optimisation. Collaborate with the Paid Social Director on resource planning, workflow efficiency, and departmental growth. Lead on the development and delivery of internal training and paid social collateral to elevate team wide capability. Promote and refine best practices across accounts to maintain SINE's high standards. You'll bring both strategic and operational excellence, with the confidence to lead teams, inspire clients, and deliver results in a fast paced environment. As part of our dynamic team, you'll need to demonstrate the following: 4+ years of experience in Paid Social, ideally within an agency setting. Proven track record leading full funnel Paid Social campaigns across multiple social platforms including Meta, TikTok, Pinterest, Snapchat, LinkedIn, Reddit, and X. Strong analytical and reporting skills, with experience using GA4 or similar measurement platforms. Experience managing and developing junior team members. Confident communicator with excellent presentation and client management skills. Highly organised, detail oriented, and able to manage multiple projects under pressure. Skilled in cross channel strategy and understanding how Paid Social connects to the wider digital mix. Proficient in Google Workspace and/or Microsoft Office, particularly Sheets/Excel and Slides/PowerPoint. A proactive leader with curiosity, ambition, and a genuine passion for digital innovation. 25 days' holiday (plus public holidays and Christmas closure) and additional annual leave accrual for the first three years. Competitive salary, benchmarked annually. Early Friday finish at 3pm (subject to business needs). Enhanced family and personal leave policies. Health cash plan (after 3 months) and employee assistance programme. Hybrid working with home equipment allowance. Regular social events and free tickets to live events. Modern Fitzrovia office with local discounts and wellbeing perks. Structured personal development programme and access to industry conferences. An active social events calendar and opportunity to input into the social calendar Opportunities to help further shape the business culture and agency benefits. LOCATION Our stunning offices are based in the heart of Fitzrovia, minutes walk from Goodge Street, Tottenham Court Road and Warren Street stations. At SINE Digital, we're committed to creating a workplace where people feel respected, valued, and empowered to thrive - just as they are. We believe that diverse perspectives and lived experiences are key to driving innovation, and we're proud to be an equal opportunity employer. Inclusion is more than a policy, it's part of our culture. We welcome talent from all backgrounds, regardless of race, colour, religion, gender identity, sexual orientation, age, nationality, disability, marital status, or any other aspect of identity. If you require any adjustments or support during the recruitment process, let us know at - we're here to ensure you have what you need to show up as your best self.
Nov 21, 2025
Full time
ABOUT US SINE Digital is the leading digital media and digital performance agency for the arts, entertainment, and culture sectors. With offices in London and New York, we deliver data-driven marketing, digital strategy, and technology solutions for the world's most prestigious theatres, live venues, and cultural institutions. ABOUT THE ROLE As Senior Paid Social Manager, you'll act as a senior channel lead across key client accounts - responsible for driving strategy, innovation, and performance across all major social platforms. Reporting to the Head of Media Strategy, you'll manage a small team and play a hands on role in delivering outstanding work, while shaping our approach and supporting the wider team's development. Your role is central to ensuring SINE continues to evolve its Paid Social offering, driving forward innovation, client success, and operational excellence. You'll have extensive experience leading multi platform campaigns, collaborating cross channel, and managing client relationships confidently at a senior level. This position requires a deep understanding of paid social strategy and execution across Meta, TikTok, Snapchat, Pinterest, LinkedIn, and Reddit, as well as the ability to link Paid Social activity to broader media and business objectives. RESPONSIBILITIES Campaign Management & Strategy Lead end to end campaign setup, optimisation, and reporting across key social platforms. Develop and present advanced paid social media plans aligned with client KPIs and budgets. Able to clearly articulate the rationale for proposed campaign tactics (channels, budget, audience, formats etc.) and present these back, both to internal and external stakeholders. Oversee performance reporting that delivers actionable and valuable insights to clients. Conduct detailed performance analysis, translating insights into actionable recommendations using in platform and third party tools (e.g. GA4). Oversee consistent QA processes and performance reviews to ensure campaigns adhere to best practice. Champion a test and learn culture, proactively identifying opportunities for innovation and platform advancement. Identify opportunities for testing and innovation, championing a "test and learn" approach. Stay ahead of emerging trends, formats, and platform updates to enhance performance, and lead on education of clients and internal stakeholders on the Paid Social landscape. Oversee onboarding and account setup processes, ensuring timelines, deliverables, and assets are managed effectively. Build and maintain strong relationships with platform partners to secure early access to betas and drive account innovation. Collaborate with the Search and Programmatic teams to ensure a cohesive, full funnel marketing approach. Collaborate with our Data & Insights team to ensure social strategies are informed by digital consumer trends and behaviours, and to conduct advanced data analysis. Client Relationship Management Act as a trusted senior contact for clients, owning key relationships and overseeing communication across multiple stakeholders. Present campaign performance, insights, and strategic recommendations clearly and persuasively in client meetings and QBRs. Work closely with Account and Client Directors on long term strategic planning, growth initiatives, and post campaign evaluations. Confidently handle challenging conversations, ensuring expectations are managed and outcomes are solution focused. Line Management Manage and mentor junior team members, supporting their professional development through clear goal setting, training, and feedback. Conduct regular 1:1s and performance reviews, fostering an open, collaborative environment that promotes learning and accountability. Support recruitment, onboarding, and workload planning to maintain balanced team capacity and efficiency. Lead by example in promoting SINE's culture of creativity, innovation, and inclusivity. Champion diversity and wellbeing within the team, ensuring a positive and supportive workplace for all. Operational Excellence Oversee financial management of Paid Social accounts, including budget control, pacing, and reconciliation. Lead forecasting and performance planning to ensure delivery against client and agency targets. Support new business initiatives by contributing to audits, proposals, and pitch presentations as required. Drive process improvements and knowledge sharing across departments to enhance SINE's Paid Social offering Implement and refine internal frameworks for testing, measurement, and optimisation. Collaborate with the Paid Social Director on resource planning, workflow efficiency, and departmental growth. Lead on the development and delivery of internal training and paid social collateral to elevate team wide capability. Promote and refine best practices across accounts to maintain SINE's high standards. You'll bring both strategic and operational excellence, with the confidence to lead teams, inspire clients, and deliver results in a fast paced environment. As part of our dynamic team, you'll need to demonstrate the following: 4+ years of experience in Paid Social, ideally within an agency setting. Proven track record leading full funnel Paid Social campaigns across multiple social platforms including Meta, TikTok, Pinterest, Snapchat, LinkedIn, Reddit, and X. Strong analytical and reporting skills, with experience using GA4 or similar measurement platforms. Experience managing and developing junior team members. Confident communicator with excellent presentation and client management skills. Highly organised, detail oriented, and able to manage multiple projects under pressure. Skilled in cross channel strategy and understanding how Paid Social connects to the wider digital mix. Proficient in Google Workspace and/or Microsoft Office, particularly Sheets/Excel and Slides/PowerPoint. A proactive leader with curiosity, ambition, and a genuine passion for digital innovation. 25 days' holiday (plus public holidays and Christmas closure) and additional annual leave accrual for the first three years. Competitive salary, benchmarked annually. Early Friday finish at 3pm (subject to business needs). Enhanced family and personal leave policies. Health cash plan (after 3 months) and employee assistance programme. Hybrid working with home equipment allowance. Regular social events and free tickets to live events. Modern Fitzrovia office with local discounts and wellbeing perks. Structured personal development programme and access to industry conferences. An active social events calendar and opportunity to input into the social calendar Opportunities to help further shape the business culture and agency benefits. LOCATION Our stunning offices are based in the heart of Fitzrovia, minutes walk from Goodge Street, Tottenham Court Road and Warren Street stations. At SINE Digital, we're committed to creating a workplace where people feel respected, valued, and empowered to thrive - just as they are. We believe that diverse perspectives and lived experiences are key to driving innovation, and we're proud to be an equal opportunity employer. Inclusion is more than a policy, it's part of our culture. We welcome talent from all backgrounds, regardless of race, colour, religion, gender identity, sexual orientation, age, nationality, disability, marital status, or any other aspect of identity. If you require any adjustments or support during the recruitment process, let us know at - we're here to ensure you have what you need to show up as your best self.
Field Sales Executive
Sunbelt Rentals Careers Essington, Staffordshire
About The Role We have a fantastic opportunity for a Field Sales Executive to join our close-knit, friendly team to help us develop and grow the Sunbelt Rentals business. Reporting to our Regional Sales Manager, you'll have the freedom to manage your account portfolio to drive and deliver results and be at the forefront of customer interaction, acting as our brand ambassador and helping us to be the best in our industry in everything we do. People buy from people-our Field Sales Executives are vital to our business and have a real impact on our bottom line. We look for people who are naturally great communicators and relationship builders, who really get to know their clients and are passionate about our business and all that we stand for. Working with the depot network and wider sales team as Field Sales Executive you will be responsible for driving revenue and delivering exceptional customer service. What can we offer you in return? You'll be joining a highly successful FTSE100 company, the UK's largest equipment rental provider. We provide an industry leading flexible rewards package including generous holiday allowance (with the opportunity to buy and sell annual leave), life assurance, retail discount scheme, employee recognition awards and a great company pension scheme. About You To succeed in the Field Sales Executive role you will bring the following skill set and behaviours: Experience working in a customer focused role with the ability to demonstrate excellent relationship management skills Excellent planning and organising skills, able to manage your own time to maximum effect Resilient with the ability to work in a pressurised environment Effective communication, influencing and negotiating skills Ability to promote the Sunbelt Rentals brand and cross sell our product range Proficient IT skills and the ability to analyse data such as business plans, performance and market data A valid UK driving licence with a maximum of six points About Us Sunbelt Rentals is the leader in equipment rentals in the UK, Ireland, US and Canada - as well as specialist operations in Europe. We provide a range of solutions to every market and sector, including construction, industrial, energy, infrastructure, government and events. Our teams make the impossible possible and the unthinkable doable. Turning what if into what is. Our people are at the heart of our values and they're our greatest asset. We rely on you to look after our customers so in return, we take good care of you. We recognise the value and uniqueness of our team mates and are committed to creating a diverse and inclusive Sunbelt Rentals, providing equality of opportunity and a culture of fairness and respect. Your health, safety and wellbeing is really important to us. We're raising awareness and providing support through initiatives such as our mental health awareness campaign and first aider programme. You'll also be able to access a 24 7 employee assistance helpline, counselling services and financial wellbeing support.
Nov 21, 2025
Full time
About The Role We have a fantastic opportunity for a Field Sales Executive to join our close-knit, friendly team to help us develop and grow the Sunbelt Rentals business. Reporting to our Regional Sales Manager, you'll have the freedom to manage your account portfolio to drive and deliver results and be at the forefront of customer interaction, acting as our brand ambassador and helping us to be the best in our industry in everything we do. People buy from people-our Field Sales Executives are vital to our business and have a real impact on our bottom line. We look for people who are naturally great communicators and relationship builders, who really get to know their clients and are passionate about our business and all that we stand for. Working with the depot network and wider sales team as Field Sales Executive you will be responsible for driving revenue and delivering exceptional customer service. What can we offer you in return? You'll be joining a highly successful FTSE100 company, the UK's largest equipment rental provider. We provide an industry leading flexible rewards package including generous holiday allowance (with the opportunity to buy and sell annual leave), life assurance, retail discount scheme, employee recognition awards and a great company pension scheme. About You To succeed in the Field Sales Executive role you will bring the following skill set and behaviours: Experience working in a customer focused role with the ability to demonstrate excellent relationship management skills Excellent planning and organising skills, able to manage your own time to maximum effect Resilient with the ability to work in a pressurised environment Effective communication, influencing and negotiating skills Ability to promote the Sunbelt Rentals brand and cross sell our product range Proficient IT skills and the ability to analyse data such as business plans, performance and market data A valid UK driving licence with a maximum of six points About Us Sunbelt Rentals is the leader in equipment rentals in the UK, Ireland, US and Canada - as well as specialist operations in Europe. We provide a range of solutions to every market and sector, including construction, industrial, energy, infrastructure, government and events. Our teams make the impossible possible and the unthinkable doable. Turning what if into what is. Our people are at the heart of our values and they're our greatest asset. We rely on you to look after our customers so in return, we take good care of you. We recognise the value and uniqueness of our team mates and are committed to creating a diverse and inclusive Sunbelt Rentals, providing equality of opportunity and a culture of fairness and respect. Your health, safety and wellbeing is really important to us. We're raising awareness and providing support through initiatives such as our mental health awareness campaign and first aider programme. You'll also be able to access a 24 7 employee assistance helpline, counselling services and financial wellbeing support.
Senior Account Manager - Field Based in Scotland
Ascom Holding AG Lichfield, Staffordshire
Are you ready to make a difference through innovative communication solutions? Ascom is seeking an enthusiastic Account Manager to join our team in Scotland. In this role, you will nurture existing customer relationships, develop new business opportunities, and deliver value-driven sales results within key Scottish regions. Become part of a company renowned for empowering mission critical sectors such as healthcare, long term care, and enterprise environments. About the Senior Account Manager Opportunity - Scotland As our Account Manager for Scotland, you will work within a collaborative sales team and serve as a trusted partner for customers across healthcare. You will promote and sell Ascom's advanced Nurse call and mobility solutions that enhance patient safety, improve communication workflows, and support critical decision making. Main Responsibilities of the Account Manager Role You must be based in Scotland and be willing to visit customer across the region. Maintain, and grow a strong pipeline of prospective and existing accounts in Scotland through proactive customer engagement and pipeline management. Identify and pursue new business opportunities, ensuring continued commercial expansion within assigned segments. Develop and execute strategic customer plans and sales forecasts in alignment with the team and organisational objectives. Negotiate contract terms, pricing, and legal conditions in collaboration with internal stakeholders and clients. Represent Ascom at relevant Healthcare events, exhibitions, and customer meetings across Scotland. Prepare and present tailored proposals and solutions using Ascom's sales and CRM tools. Maintain up to date market knowledge to inform strategies and respond swiftly to customer needs. What We're Looking For in an Account Manager (Scotland) Minimum three years' experience in the sale of Nurse call or communication solutions. Demonstrated ability to manage the full sales process, from initial contact to contract closure. Proven experience securing meetings and building rapport with key decision makers within the NHS. Experience with bids, tenders, and public sector procurement frameworks is an advantage. Strong communication, negotiation, and presentation skills, with the ability to explain complex technical solutions to diverse audiences. Valid UK driving licence, and flexibility to travel across Scotland as required. Personal Attributes and Skills Ability to foster and sustain long term customer relationships built on trust and value creation. Self driven, results oriented, and proactively seeks innovative solutions for client partnerships. Exceptional organisational and time management skills, with precision in handling multiple priorities. Collaborative approach, thriving in both independent and team working environments. Excellent listening, consultative, and problem solving skills.
Nov 21, 2025
Full time
Are you ready to make a difference through innovative communication solutions? Ascom is seeking an enthusiastic Account Manager to join our team in Scotland. In this role, you will nurture existing customer relationships, develop new business opportunities, and deliver value-driven sales results within key Scottish regions. Become part of a company renowned for empowering mission critical sectors such as healthcare, long term care, and enterprise environments. About the Senior Account Manager Opportunity - Scotland As our Account Manager for Scotland, you will work within a collaborative sales team and serve as a trusted partner for customers across healthcare. You will promote and sell Ascom's advanced Nurse call and mobility solutions that enhance patient safety, improve communication workflows, and support critical decision making. Main Responsibilities of the Account Manager Role You must be based in Scotland and be willing to visit customer across the region. Maintain, and grow a strong pipeline of prospective and existing accounts in Scotland through proactive customer engagement and pipeline management. Identify and pursue new business opportunities, ensuring continued commercial expansion within assigned segments. Develop and execute strategic customer plans and sales forecasts in alignment with the team and organisational objectives. Negotiate contract terms, pricing, and legal conditions in collaboration with internal stakeholders and clients. Represent Ascom at relevant Healthcare events, exhibitions, and customer meetings across Scotland. Prepare and present tailored proposals and solutions using Ascom's sales and CRM tools. Maintain up to date market knowledge to inform strategies and respond swiftly to customer needs. What We're Looking For in an Account Manager (Scotland) Minimum three years' experience in the sale of Nurse call or communication solutions. Demonstrated ability to manage the full sales process, from initial contact to contract closure. Proven experience securing meetings and building rapport with key decision makers within the NHS. Experience with bids, tenders, and public sector procurement frameworks is an advantage. Strong communication, negotiation, and presentation skills, with the ability to explain complex technical solutions to diverse audiences. Valid UK driving licence, and flexibility to travel across Scotland as required. Personal Attributes and Skills Ability to foster and sustain long term customer relationships built on trust and value creation. Self driven, results oriented, and proactively seeks innovative solutions for client partnerships. Exceptional organisational and time management skills, with precision in handling multiple priorities. Collaborative approach, thriving in both independent and team working environments. Excellent listening, consultative, and problem solving skills.
Assistant Store Manager, Tommy Hilfiger - Brompton Road
PVH Corp.
Be part of an iconic story. TOMMY HILFIGER is one of the world's most recognized global lifestyle brands, confidently welcoming and inspiring consumers since 1985. Originally established in New York City and infused with the vibrant spirit of Americana, to create the modern uniform of accessible luxury. The TOMMY HILFIGER brands consist of TOMMY HILFIGER and TOMMY JEANS, complemented by a range of licensed product categories that extend the brand lifestyle across generations, geographies, activities and occasions. Tommy Hilfiger's global marketing approach and communications strategy taps into culture through the world of F.A.M.E.S.: the people, organizations and ideas boldly driving the future of Fashion, Art, Music, Entertainment and Sport. Major global campaigns, sponsorship platforms, and disruptive activations with world-class athletes, musicians and entertainers bring a constant source of energy and inspiration to the brand. Immerse yourself in TOMMY HILFIGER here! (YouTube, Instagram, TikTok) About PVH With a history going back over 130 years, PVH has excelled at growing brands and businesses with rich American heritages, becoming one of the largest global apparel companies. We have over 30,000 associates operating in over 40 countries with over $8 billion in revenues. Founded in 1968 and acquired by PVH Corp. in 2003, Calvin Klein is a global lifestyle brand that exemplifies bold, progressive ideals and a seductive, and often minimal, aesthetic. We seek to thrill and inspire our audience while using provocative imagery and striking designs to ignite the senses. We strive to make a positive impact on the world. We inspire passion in our people. We embody authenticity and embrace individuality. Tommy Hilfiger is one of the world's leading designer lifestyle brands, internationally recognized for celebrating the essence of "classic American cool" style. Founded in 1985, Tommy Hilfiger was acquired by PVH Corp. in 2010. We engage consumers through 360 marketing campaigns, innovative events, exciting collaborations and brand partnerships, and work with some of the biggest names from the world of Fashion, Art, Music and Entertainment. Assistant Store Manager, Tommy Hilfiger - Brompton Road About Our stores are the life and soul of our business. They act as our main touch points with our ever-evolving consumer base. As the world of retail evolves, we, as a business, believe that for all other parts of the chain to work, our stores must set the tone of what our two brands are all about. Irrespective of where our consumers eventually make a purchase, our stores are always a window to our great brands. As a result, our locations are paramount, the first class experience must be a given and our in-store standards should never be questionable. To deliver this, we strive to hire the individuals who live and breathe the values of our business, who are obsessed with delivering great service to our customers and who truly believe that to remain relevant in today's world, we must be nimble and adapt to change and evolution. The Assistant Manager plays a key role in achieving these standards, they lead by example, embrace our entrepreneurial spirit and inspire their teams through their passion and belief in our brands. Responsibilities include: Leading the store teams to generate sales, profit, minimize losses, and create the best possible customer experience whilst ensuring the store is visually distinctive and impeccably maintained. Identify opportunities to grow the business and improve performance through collaborating with others. Maintain corporate visual merchandising directives and standards for sales floor and back room. Work alongside the visual merchandising team to ensure that there is clear communication and understanding between VM and store teams. Partner with store management team to build on business opportunities and achieve company standards and objectives. Focus staff on the importance of quality relationships with internal and external customers. Ensure accountability of staff in building a repeat customer base by providing all customers with unparalleled spirited service. Complete daily/weekly store walkthroughs; evaluate product performance, pricing, staff service levels and inventory levels. Communicate to the Store Manager what is driving sales and discuss any issues/priorities, in order to develop strategies to maximize business. Ensure they are weekly visual presentation action plans. Analyze store level reports and create action plans to improve results. Assist with the manpower planning, identification, recruitment, interviewing and hiring processes; Recruit store personnel with a broad range of perspectives, experiences and backgrounds. Work with the Store Manager to build bench strength for key positions, including possible successors. Participate in weekly management meetings alongside other staff meetings. Clearly communicate to staff: store and individual sales goals and other key performance expectations; sales results and provide guidance on what is needed to improve performance. Providing a great customer journey and achieving exemplary mystery shop results. About YOU You connect to consumers and have a previous track record of supervisory or specialist roles within a premium or luxury brand. You'll have previous people management experience and act with purpose to resolve conflict and unproductive disagreements. You'll be an effective communicator with the ability to cultivate belonging. You collaborate to win and recognize and celebrate the contributions and achievements of others. You are courageous in giving feedback that promotes positive behavioral change. You adapt fast and work with pace. You are energetic and inspire trust showing a clear presence on the shop floor. You'll approach all issues with a 'can do' approach and make informed decisions to find in-store solutions. What We Offer At PVH, we understand that the success of our organization is directly related to our hardworking and dedicated associates who contribute their time and talents to help make our company the success it is. That is why we are committed to providing a competitive and comprehensive benefits program that offers the protection, peace of mind and flexibility designed to support our associates - both at home and at work. PVH Europe and our brands, TOMMY HILFIGER and CALVIN KLEIN, are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. We believe we are bettered by all forms of diversity and take pride in working with top talent from every walk of life and corner of the world. In the spirit of inclusivity, qualified applicants will be considered without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion or sexual orientation. About PVH We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan. That's the Power of Us, that's the Power of PVH+. One of PVH's greatest strengths is our people. Our collective desire is to create a workplace environment where every individual is valued, and every voice is heard, and we are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. Learn more about Inclusion & Diversity at PVH here. PVH Corp. or its subsidiary ("PVH") is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential.
Nov 21, 2025
Full time
Be part of an iconic story. TOMMY HILFIGER is one of the world's most recognized global lifestyle brands, confidently welcoming and inspiring consumers since 1985. Originally established in New York City and infused with the vibrant spirit of Americana, to create the modern uniform of accessible luxury. The TOMMY HILFIGER brands consist of TOMMY HILFIGER and TOMMY JEANS, complemented by a range of licensed product categories that extend the brand lifestyle across generations, geographies, activities and occasions. Tommy Hilfiger's global marketing approach and communications strategy taps into culture through the world of F.A.M.E.S.: the people, organizations and ideas boldly driving the future of Fashion, Art, Music, Entertainment and Sport. Major global campaigns, sponsorship platforms, and disruptive activations with world-class athletes, musicians and entertainers bring a constant source of energy and inspiration to the brand. Immerse yourself in TOMMY HILFIGER here! (YouTube, Instagram, TikTok) About PVH With a history going back over 130 years, PVH has excelled at growing brands and businesses with rich American heritages, becoming one of the largest global apparel companies. We have over 30,000 associates operating in over 40 countries with over $8 billion in revenues. Founded in 1968 and acquired by PVH Corp. in 2003, Calvin Klein is a global lifestyle brand that exemplifies bold, progressive ideals and a seductive, and often minimal, aesthetic. We seek to thrill and inspire our audience while using provocative imagery and striking designs to ignite the senses. We strive to make a positive impact on the world. We inspire passion in our people. We embody authenticity and embrace individuality. Tommy Hilfiger is one of the world's leading designer lifestyle brands, internationally recognized for celebrating the essence of "classic American cool" style. Founded in 1985, Tommy Hilfiger was acquired by PVH Corp. in 2010. We engage consumers through 360 marketing campaigns, innovative events, exciting collaborations and brand partnerships, and work with some of the biggest names from the world of Fashion, Art, Music and Entertainment. Assistant Store Manager, Tommy Hilfiger - Brompton Road About Our stores are the life and soul of our business. They act as our main touch points with our ever-evolving consumer base. As the world of retail evolves, we, as a business, believe that for all other parts of the chain to work, our stores must set the tone of what our two brands are all about. Irrespective of where our consumers eventually make a purchase, our stores are always a window to our great brands. As a result, our locations are paramount, the first class experience must be a given and our in-store standards should never be questionable. To deliver this, we strive to hire the individuals who live and breathe the values of our business, who are obsessed with delivering great service to our customers and who truly believe that to remain relevant in today's world, we must be nimble and adapt to change and evolution. The Assistant Manager plays a key role in achieving these standards, they lead by example, embrace our entrepreneurial spirit and inspire their teams through their passion and belief in our brands. Responsibilities include: Leading the store teams to generate sales, profit, minimize losses, and create the best possible customer experience whilst ensuring the store is visually distinctive and impeccably maintained. Identify opportunities to grow the business and improve performance through collaborating with others. Maintain corporate visual merchandising directives and standards for sales floor and back room. Work alongside the visual merchandising team to ensure that there is clear communication and understanding between VM and store teams. Partner with store management team to build on business opportunities and achieve company standards and objectives. Focus staff on the importance of quality relationships with internal and external customers. Ensure accountability of staff in building a repeat customer base by providing all customers with unparalleled spirited service. Complete daily/weekly store walkthroughs; evaluate product performance, pricing, staff service levels and inventory levels. Communicate to the Store Manager what is driving sales and discuss any issues/priorities, in order to develop strategies to maximize business. Ensure they are weekly visual presentation action plans. Analyze store level reports and create action plans to improve results. Assist with the manpower planning, identification, recruitment, interviewing and hiring processes; Recruit store personnel with a broad range of perspectives, experiences and backgrounds. Work with the Store Manager to build bench strength for key positions, including possible successors. Participate in weekly management meetings alongside other staff meetings. Clearly communicate to staff: store and individual sales goals and other key performance expectations; sales results and provide guidance on what is needed to improve performance. Providing a great customer journey and achieving exemplary mystery shop results. About YOU You connect to consumers and have a previous track record of supervisory or specialist roles within a premium or luxury brand. You'll have previous people management experience and act with purpose to resolve conflict and unproductive disagreements. You'll be an effective communicator with the ability to cultivate belonging. You collaborate to win and recognize and celebrate the contributions and achievements of others. You are courageous in giving feedback that promotes positive behavioral change. You adapt fast and work with pace. You are energetic and inspire trust showing a clear presence on the shop floor. You'll approach all issues with a 'can do' approach and make informed decisions to find in-store solutions. What We Offer At PVH, we understand that the success of our organization is directly related to our hardworking and dedicated associates who contribute their time and talents to help make our company the success it is. That is why we are committed to providing a competitive and comprehensive benefits program that offers the protection, peace of mind and flexibility designed to support our associates - both at home and at work. PVH Europe and our brands, TOMMY HILFIGER and CALVIN KLEIN, are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. We believe we are bettered by all forms of diversity and take pride in working with top talent from every walk of life and corner of the world. In the spirit of inclusivity, qualified applicants will be considered without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion or sexual orientation. About PVH We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan. That's the Power of Us, that's the Power of PVH+. One of PVH's greatest strengths is our people. Our collective desire is to create a workplace environment where every individual is valued, and every voice is heard, and we are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. Learn more about Inclusion & Diversity at PVH here. PVH Corp. or its subsidiary ("PVH") is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential.
Boston Consulting Group
Corporate and Internal Communications Senior Manager 12-month FTC
Boston Consulting Group
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do You will lead corporate and internal communications for BCG from London and help drive best practice across our wider London-Amsterdam-Brussels 'system', responsible for delivering our internal and corporate messaging and activations. You will lead on strategy advisory, planning and execution of LAB's internal communications and employee engagement programme, including executive comms for our London-based leadership. This is a critical role shaping our corporate messaging and culture across our three LAB offices. As a proven quick thinker and exemplary communicator, you will cut through complexity to create informative and impactful content and experiences. Act as a trusted partner to senior leadership, providing insights and recommendations on sensitive business-critical matters. You will provide positioning and strategic advice to over 100 Managing Directors and Partners (MDPs) and their teams across 20 Practice Areas (PAs). Working with the LAB M&C SD, PR teams and LAB/global leadership, you will support the continued growth of BCG in the region by nurturing and protecting an outstanding brand and continuing to raise the bar for both the impact and operations of PR across LAB. You will: Strategic advisory - be a trusted advisor to Senior Leadership on sensitive and business critical matters. Advise and enable our leaders (LAB Management Team, System Leader, Office leaders, People Chair etc.) to engage key internal audiences. Corporate comms strategy - Build and drive forward the pro-active corporate communications programme, to proactively strengthen and protect the brand. You will work closely with senior leadership to ensure that this programme effectively ladders up to the business' strategic priorities. Executive comms - develop and execute tailored executive (external) comms programmes for our Office (LON) and System (LAB) leader. Narrative, messaging and positioning - lead on drafting and refining narrative and messaging across offices; build on and improve our repository of corporate comms for the LAB system. Risk & reputation - lead on internal crisis communications response and partner closely with the LAB M&C SD, PR teams and LAB/global leadership. Monitor for risk across business and flag where necessary. Work closely with DEI Manager and leads on Networks issues. Cohort rep engagement - working with cohort reps to curate, manage, and lead the delivery of cohort sessions across the LAB offices. Ensure voices of cohorts are heard and align Sr leadership with the feedback and messaging required to address these. Cross-office integration - alignment in strategy, communication, and culture between LAB offices. Manage cross-office collaboration through consistent internal messaging and shared events. Team leadership - act as a leader in the newly integrated M&C function across LAB, training junior team members and working hard to foster the best integration across the practice YOU'RE GOOD AT Communication, relationship building and stakeholder engagement with individuals of varying levels of seniority, spread across different geographies - necessary to constructively challenge where appropriate Writing and copy editing: prioritising messages and adapting style for different voices, audiences and objectives Formulating an articulate viewpoint on complicated issues, creating a concise and well-written narrative to express this opinion Quickly establishing a good understanding of a wide variety of industries Problem solving, creative thinking and flexibility of approach Staying organised and making progress amidst a high volume of complex projects and stakeholders Maintaining high quality standards under pressure Displaying a strong work ethic, service-mentality, and autonomous drive Working in a fast-paced dynamic organisation Being a team player and working independently to drive an ambitious agenda What You'll Bring BA / Masters preferred, at least 10+ years of corporate and/or internal comms experience ideally in professional services environment, agency or similar Strong track record delivering and supporting internal or corporate campaigns across marketing and comms channels Excellent understanding of the components of a B2B news piece, article, feature, op-ed or by-lined comment piece Genuine interest and knowledge of the UK media ecosystem and cycle Who You'll Work With LAB leadership and MDPs Report into LAB Marketing and Comms Sr Director and work closely with the LAB Marketing and Comms Team Wider network of LAB offices and LAB system staff Additional info BCG's marketing and comms team drives the firm's reputation as a thought leader. We work to strengthen and protect BCG's brand, advance our business agenda, and partner with management to engage with our key audiences through tools such as global thought-leadership publications, public relations, alumni outreach, recruitment marketing, and social media. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Nov 21, 2025
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do You will lead corporate and internal communications for BCG from London and help drive best practice across our wider London-Amsterdam-Brussels 'system', responsible for delivering our internal and corporate messaging and activations. You will lead on strategy advisory, planning and execution of LAB's internal communications and employee engagement programme, including executive comms for our London-based leadership. This is a critical role shaping our corporate messaging and culture across our three LAB offices. As a proven quick thinker and exemplary communicator, you will cut through complexity to create informative and impactful content and experiences. Act as a trusted partner to senior leadership, providing insights and recommendations on sensitive business-critical matters. You will provide positioning and strategic advice to over 100 Managing Directors and Partners (MDPs) and their teams across 20 Practice Areas (PAs). Working with the LAB M&C SD, PR teams and LAB/global leadership, you will support the continued growth of BCG in the region by nurturing and protecting an outstanding brand and continuing to raise the bar for both the impact and operations of PR across LAB. You will: Strategic advisory - be a trusted advisor to Senior Leadership on sensitive and business critical matters. Advise and enable our leaders (LAB Management Team, System Leader, Office leaders, People Chair etc.) to engage key internal audiences. Corporate comms strategy - Build and drive forward the pro-active corporate communications programme, to proactively strengthen and protect the brand. You will work closely with senior leadership to ensure that this programme effectively ladders up to the business' strategic priorities. Executive comms - develop and execute tailored executive (external) comms programmes for our Office (LON) and System (LAB) leader. Narrative, messaging and positioning - lead on drafting and refining narrative and messaging across offices; build on and improve our repository of corporate comms for the LAB system. Risk & reputation - lead on internal crisis communications response and partner closely with the LAB M&C SD, PR teams and LAB/global leadership. Monitor for risk across business and flag where necessary. Work closely with DEI Manager and leads on Networks issues. Cohort rep engagement - working with cohort reps to curate, manage, and lead the delivery of cohort sessions across the LAB offices. Ensure voices of cohorts are heard and align Sr leadership with the feedback and messaging required to address these. Cross-office integration - alignment in strategy, communication, and culture between LAB offices. Manage cross-office collaboration through consistent internal messaging and shared events. Team leadership - act as a leader in the newly integrated M&C function across LAB, training junior team members and working hard to foster the best integration across the practice YOU'RE GOOD AT Communication, relationship building and stakeholder engagement with individuals of varying levels of seniority, spread across different geographies - necessary to constructively challenge where appropriate Writing and copy editing: prioritising messages and adapting style for different voices, audiences and objectives Formulating an articulate viewpoint on complicated issues, creating a concise and well-written narrative to express this opinion Quickly establishing a good understanding of a wide variety of industries Problem solving, creative thinking and flexibility of approach Staying organised and making progress amidst a high volume of complex projects and stakeholders Maintaining high quality standards under pressure Displaying a strong work ethic, service-mentality, and autonomous drive Working in a fast-paced dynamic organisation Being a team player and working independently to drive an ambitious agenda What You'll Bring BA / Masters preferred, at least 10+ years of corporate and/or internal comms experience ideally in professional services environment, agency or similar Strong track record delivering and supporting internal or corporate campaigns across marketing and comms channels Excellent understanding of the components of a B2B news piece, article, feature, op-ed or by-lined comment piece Genuine interest and knowledge of the UK media ecosystem and cycle Who You'll Work With LAB leadership and MDPs Report into LAB Marketing and Comms Sr Director and work closely with the LAB Marketing and Comms Team Wider network of LAB offices and LAB system staff Additional info BCG's marketing and comms team drives the firm's reputation as a thought leader. We work to strengthen and protect BCG's brand, advance our business agenda, and partner with management to engage with our key audiences through tools such as global thought-leadership publications, public relations, alumni outreach, recruitment marketing, and social media. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Commercial Analytics Manager (Marketing and Market Access)
Insulet Corporation
Commercial Analytics Manager (Marketing and Market Access) page is loaded Commercial Analytics Manager (Marketing and Market Access) Apply locations GB - United Kingdom (London - Office) time type Full time posted on Posted Yesterday job requisition id REQ-2025-576 Position Overview As the Marketing / Market Access Analytics Staff Manager, you will play a pivotal role in transforming marketing data into strategic insights that drive performance across campaigns, channels, and markets. You'll partner closely with regional and country-based marketing teams to evaluate campaign effectiveness, connect marketing impact to sales outcomes, and optimize tools for performance tracking and ROI. With strong technical skills and commercial acumen, you'll shape data-driven strategies to fuel marketing insights that will elevate marketing execution and align it with business goals. We're looking for: A data-driven strategist who brings advanced analytics capabilities to assess marketing effectiveness and inform smarter decisions A business-oriented advisor who collaborates with marketing and commercial teams to challenge assumptions and optimize impact A technical expert in marketing analytics tools who is proficient in building dashboards, automating reporting, and optimizing insights An excellent communicator and self-starter who simplifies complex insights into compelling narratives for marketing and executive stakeholders Responsibilities Provide Insights to Shape Marketing Strategy Partner with marketing and commercial leaders to deliver actionable analysis and insights that drive market-leading strategies Translate analytical findings into business cases and action plans aligned with growth goals Challenge assumptions with evidence-based insights that influence strategic priorities Deliver Data-Driven Marketing Insights Analyze and interpret performance across healthcare provider (HCP)-focused marketing channels (e.g., digital engagement with HCP, peer-to-peer events, medical campaigns) to identify trends, ROI drivers, and engagement patterns Conduct marketing mix modeling and campaign attribution analysis to connect HCP-targeted marketing activities with field force impact Provide timely insights and recommendations that optimize spend, messaging, and channel strategy Deliver Market Access Data-Driven Insights Analyze payer data, reimbursement trends, and healthcare economic information to guide market access strategies Analyze payer coverage policies and develop strategic recommendations to improve market access Develop dashboards that are visually compelling for leadership to track market access performance metrics Conduct competitive marketing analysis and monitor competitors' market access strategies to assess their impact on Insulet's positioning and identify opportunities for differentiation Optimize Tools & Technologies Build and maintain dashboards and reporting tools to track performance across marketing activities Leverage analytics platforms (e.g., Tableau, Power BI, SQL, Python) to automate data pipelines and deliver scalable insights Identify and implement improvements to marketing data infrastructure, tools, and reporting workflows Education and Experience Bachelor's degree in business, marketing, analytics, engineering, or a related field required Relevant experience in a marketing analytics, commercial operations, or strategy role Proven experience in med tech, pharma, or other regulated industries preferred Demonstrated success in leading analytics initiatives and influencing strategic marketing decision Skills and Competencies Expertise in marketing analytics, including campaign measurement, attribution modeling, and ROI analysis Advanced proficiency with data tools such as SQL, Python, Tableau, Power BI, and marketing analytics platforms Strong business acumen and problem-solving skills within commercial and med tech environments Ability to synthesize complex data into clear, actionable insights and strategic recommendations Proven experience in building dashboards and automated reports with high attention to detail Data-driven communication and influencing skills to energize a commercial team with robust data and insight delivery and influence stakeholders at all levels Collaborative mindset with a track record of successful cross-functional partnerships Ability to navigate ambiguity, adapt quickly, and proactively address evolving business needs Strong understanding of marketing operations, tools (CRM, MAPs), and performance frameworks Comfortable working in a fast-paced, insights-driven environment with evolving priorities Location: International - London Insulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the tubeless disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet's flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. For more information, please visit and We are looking for highly motivated, performance-driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it! Please read our Privacy Notice to learn how Insulet handles your personal information when you apply for a vacancy with us here . Similar Jobs (2) Commercial Analytics Manager locations GB - United Kingdom (London - Office) time type Full time posted on Posted Yesterday Commercial Analytics Manager locations GB - United Kingdom (London - Office) time type Full time posted on Posted Yesterday Insulet Corporation is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Insulet employees are all focused on the same goal - to make a difference. Our relentless passion is to simplify life for people with diabetes. We excite and empower employees to bring their best selves to work through a culture that supports a healthy work and life balance. We set the bar high to meet customer needs, and our priority is to ensure our employees are equipped and supported to help us get there. We foster and celebrate curiosity, innovation, and learning. Our teams work collaboratively and are empowered to drive the best actions for our customers. Our innovation spirit and customer-centric focus position us as global pioneers - leading the way to improve health outcomes with revolutionary medical devices while breaking down barriers to access.
Nov 21, 2025
Full time
Commercial Analytics Manager (Marketing and Market Access) page is loaded Commercial Analytics Manager (Marketing and Market Access) Apply locations GB - United Kingdom (London - Office) time type Full time posted on Posted Yesterday job requisition id REQ-2025-576 Position Overview As the Marketing / Market Access Analytics Staff Manager, you will play a pivotal role in transforming marketing data into strategic insights that drive performance across campaigns, channels, and markets. You'll partner closely with regional and country-based marketing teams to evaluate campaign effectiveness, connect marketing impact to sales outcomes, and optimize tools for performance tracking and ROI. With strong technical skills and commercial acumen, you'll shape data-driven strategies to fuel marketing insights that will elevate marketing execution and align it with business goals. We're looking for: A data-driven strategist who brings advanced analytics capabilities to assess marketing effectiveness and inform smarter decisions A business-oriented advisor who collaborates with marketing and commercial teams to challenge assumptions and optimize impact A technical expert in marketing analytics tools who is proficient in building dashboards, automating reporting, and optimizing insights An excellent communicator and self-starter who simplifies complex insights into compelling narratives for marketing and executive stakeholders Responsibilities Provide Insights to Shape Marketing Strategy Partner with marketing and commercial leaders to deliver actionable analysis and insights that drive market-leading strategies Translate analytical findings into business cases and action plans aligned with growth goals Challenge assumptions with evidence-based insights that influence strategic priorities Deliver Data-Driven Marketing Insights Analyze and interpret performance across healthcare provider (HCP)-focused marketing channels (e.g., digital engagement with HCP, peer-to-peer events, medical campaigns) to identify trends, ROI drivers, and engagement patterns Conduct marketing mix modeling and campaign attribution analysis to connect HCP-targeted marketing activities with field force impact Provide timely insights and recommendations that optimize spend, messaging, and channel strategy Deliver Market Access Data-Driven Insights Analyze payer data, reimbursement trends, and healthcare economic information to guide market access strategies Analyze payer coverage policies and develop strategic recommendations to improve market access Develop dashboards that are visually compelling for leadership to track market access performance metrics Conduct competitive marketing analysis and monitor competitors' market access strategies to assess their impact on Insulet's positioning and identify opportunities for differentiation Optimize Tools & Technologies Build and maintain dashboards and reporting tools to track performance across marketing activities Leverage analytics platforms (e.g., Tableau, Power BI, SQL, Python) to automate data pipelines and deliver scalable insights Identify and implement improvements to marketing data infrastructure, tools, and reporting workflows Education and Experience Bachelor's degree in business, marketing, analytics, engineering, or a related field required Relevant experience in a marketing analytics, commercial operations, or strategy role Proven experience in med tech, pharma, or other regulated industries preferred Demonstrated success in leading analytics initiatives and influencing strategic marketing decision Skills and Competencies Expertise in marketing analytics, including campaign measurement, attribution modeling, and ROI analysis Advanced proficiency with data tools such as SQL, Python, Tableau, Power BI, and marketing analytics platforms Strong business acumen and problem-solving skills within commercial and med tech environments Ability to synthesize complex data into clear, actionable insights and strategic recommendations Proven experience in building dashboards and automated reports with high attention to detail Data-driven communication and influencing skills to energize a commercial team with robust data and insight delivery and influence stakeholders at all levels Collaborative mindset with a track record of successful cross-functional partnerships Ability to navigate ambiguity, adapt quickly, and proactively address evolving business needs Strong understanding of marketing operations, tools (CRM, MAPs), and performance frameworks Comfortable working in a fast-paced, insights-driven environment with evolving priorities Location: International - London Insulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the tubeless disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet's flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. For more information, please visit and We are looking for highly motivated, performance-driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it! Please read our Privacy Notice to learn how Insulet handles your personal information when you apply for a vacancy with us here . Similar Jobs (2) Commercial Analytics Manager locations GB - United Kingdom (London - Office) time type Full time posted on Posted Yesterday Commercial Analytics Manager locations GB - United Kingdom (London - Office) time type Full time posted on Posted Yesterday Insulet Corporation is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Insulet employees are all focused on the same goal - to make a difference. Our relentless passion is to simplify life for people with diabetes. We excite and empower employees to bring their best selves to work through a culture that supports a healthy work and life balance. We set the bar high to meet customer needs, and our priority is to ensure our employees are equipped and supported to help us get there. We foster and celebrate curiosity, innovation, and learning. Our teams work collaboratively and are empowered to drive the best actions for our customers. Our innovation spirit and customer-centric focus position us as global pioneers - leading the way to improve health outcomes with revolutionary medical devices while breaking down barriers to access.
General Manager
C2crestaurants
Overview Be the Heart of Frankie & Benny's - Become Our General Manager! At Frankie & Benny's, we believe life's best moments happen around the table-sharing great food, laughter, and unforgettable memories. If you're a passionate leader who thrives in a fast-paced, high-energy environment and loves delivering standout hospitality, this is your moment. Why Join Frankie & Benny's? We know that happy teams create amazing guest experiences, so we offer: A Place for Everyone - We celebrate individuality and welcome anyone who brings energy, leadership, and a love for great food. Competitive Pay & Benefits - 45-hour contract, quarterly bonus, and referral bonus scheme. Awesome Discounts - 50% off food and drink across all Big Table Group brands, plus 25% off for friends & family. Career Development - Fully funded apprenticeships in Operations Management (Level 5), L&D, HR, or Marketing (Levels 3, 4 & 5). Wellbeing & Support - Our We Care program includes a 24/7 virtual GP, mental health support, second medical opinion service, and more. Perks & Rewards - Early access to wages, discounted gym memberships, and savings on theme parks, shopping, and more! Team Competitions & Events - Win trips, join team parties, and earn e-points to spend on your favourite brands. Salary Sacrifice Scheme - Make the most of tax-efficient savings on National Insurance, pension contributions, and a range of lifestyle benefits. What You'll Do as a General Manager Lead from the front - Be the face of Frankie & Benny's, delivering unforgettable guest experiences. Drive performance - Hit and exceed brand and restaurant goals. Inspire & develop your team - Build a fun, motivated crew and nurture future leaders. Ensure safety & compliance - Keep everything running smoothly and legally. Be commercially savvy - Understand how every decision impacts the bigger picture. Who We're Looking For At Frankie & Benny's, we don't just hire experience-we hire leaders. If you're a strong communicator, passionate about people, and thrive in a guest-focused, high-energy setting, we want to hear from you. We're committed to creating a workplace where you can be yourself and grow. Need adjustments during the hiring process? Just let us know-we're here to help. Ready to lead the charge at Frankie & Benny's? Apply now and take the next step in your leadership journey!
Nov 21, 2025
Full time
Overview Be the Heart of Frankie & Benny's - Become Our General Manager! At Frankie & Benny's, we believe life's best moments happen around the table-sharing great food, laughter, and unforgettable memories. If you're a passionate leader who thrives in a fast-paced, high-energy environment and loves delivering standout hospitality, this is your moment. Why Join Frankie & Benny's? We know that happy teams create amazing guest experiences, so we offer: A Place for Everyone - We celebrate individuality and welcome anyone who brings energy, leadership, and a love for great food. Competitive Pay & Benefits - 45-hour contract, quarterly bonus, and referral bonus scheme. Awesome Discounts - 50% off food and drink across all Big Table Group brands, plus 25% off for friends & family. Career Development - Fully funded apprenticeships in Operations Management (Level 5), L&D, HR, or Marketing (Levels 3, 4 & 5). Wellbeing & Support - Our We Care program includes a 24/7 virtual GP, mental health support, second medical opinion service, and more. Perks & Rewards - Early access to wages, discounted gym memberships, and savings on theme parks, shopping, and more! Team Competitions & Events - Win trips, join team parties, and earn e-points to spend on your favourite brands. Salary Sacrifice Scheme - Make the most of tax-efficient savings on National Insurance, pension contributions, and a range of lifestyle benefits. What You'll Do as a General Manager Lead from the front - Be the face of Frankie & Benny's, delivering unforgettable guest experiences. Drive performance - Hit and exceed brand and restaurant goals. Inspire & develop your team - Build a fun, motivated crew and nurture future leaders. Ensure safety & compliance - Keep everything running smoothly and legally. Be commercially savvy - Understand how every decision impacts the bigger picture. Who We're Looking For At Frankie & Benny's, we don't just hire experience-we hire leaders. If you're a strong communicator, passionate about people, and thrive in a guest-focused, high-energy setting, we want to hear from you. We're committed to creating a workplace where you can be yourself and grow. Need adjustments during the hiring process? Just let us know-we're here to help. Ready to lead the charge at Frankie & Benny's? Apply now and take the next step in your leadership journey!
Field Sales Executive UK - London TheFork
TripAdvisor LLC
Field Sales Executive UK - London TheFork London Join our Movement and Champion Restaurant Culture! At TheFork we believe that the best things in life happen around the table. As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world's favorite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries. We're part of the Tripadvisor Group and proud to be building a diverse, people-first culture where "respect", "ownership", "growth" and "better together" values thrive. If you're passionate about food, technology, and making a real impact, your seat at the table is ready. After selecting in-scope restaurants, you will proactively contact and schedule meetings with the owners or managers of the restaurants. Your daily activities will be composed of cold-calls, walk-in visits and pre organized meetings to present TheFork products and services. You will be in charge of proposing and selling TheFork products and services, including: promotions, advanced software tool, booking widgets installed on the restaurant website, training & marketing solutions. You will engage with the Restaurants managers to help them understand the opportunities, features and benefits of the TheFork Manager tool and TheFork network. You will follow up with the prospects you engaged with until you close the deal and the restaurant is successfully published online on TheFork and affiliate websites. Who you are: A self-starter, results-oriented person who loves to reach and exceed targets. A customer oriented person with a strong commercial mind-set and influencing skills, capable of convincing and engaging people. A high-performing professional with demonstrated business development experience, preferably in B2B and in restaurants/hospitality environments, comfortable in managing short-term negotiations. A dynamic person, used to work independently in fast-paced environments and with great organizational skills. A curious and willing to learn enthusiast, who wants to grow and improve with us. What we offer: An awesome team (not everybody like our jokes, but we try our best) A Permanent contract (that can be useful in life) ️ Flexible working environment (2 days home office per week) Competitive fixed salary and bonus Lunch vouchers available 3 working days per week International teams - More than 30 nationalities and 16 offices worldwide ️ Highly inclusive working environment ️ Lifestyle benefits that can be used to reimburse physical, leisure activities, family support, travel etc Continuous learning and development programs (with full access to LinkedIn Learning!) Free access to the Calm app Health insurance fully covered by the company Life Insurance and Disability at no cost to the employee Amazing offices with dining, coffee point on each floor, and leisure area Team building events (we love karaoke. A lot. A lot.) If you are the right person and you are thrilled to join TheFork don't miss this chance and apply we are waiting for you! We believe that we are better together, and we welcome you for who you are. We endeavor to ensure that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under applicable law -has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great. TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application, interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to . Our HR team will review the request and respond accordingly All hiring happens through our careers site and official email. We do not text or ask for payment during the hiring process. Please report any suspicious messages immediately. Apply for this job indicates a required field First Name Last Name Preferred First Name Email Phone Country Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Website Where are you located? The position requires face-to-face and walk-in visits, so the hired person needs to be located or commuting to London regularly during the week. Do you have the right to work in The UK? Select Unfortunately, this position does not provide any VISA support.
Nov 21, 2025
Full time
Field Sales Executive UK - London TheFork London Join our Movement and Champion Restaurant Culture! At TheFork we believe that the best things in life happen around the table. As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world's favorite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries. We're part of the Tripadvisor Group and proud to be building a diverse, people-first culture where "respect", "ownership", "growth" and "better together" values thrive. If you're passionate about food, technology, and making a real impact, your seat at the table is ready. After selecting in-scope restaurants, you will proactively contact and schedule meetings with the owners or managers of the restaurants. Your daily activities will be composed of cold-calls, walk-in visits and pre organized meetings to present TheFork products and services. You will be in charge of proposing and selling TheFork products and services, including: promotions, advanced software tool, booking widgets installed on the restaurant website, training & marketing solutions. You will engage with the Restaurants managers to help them understand the opportunities, features and benefits of the TheFork Manager tool and TheFork network. You will follow up with the prospects you engaged with until you close the deal and the restaurant is successfully published online on TheFork and affiliate websites. Who you are: A self-starter, results-oriented person who loves to reach and exceed targets. A customer oriented person with a strong commercial mind-set and influencing skills, capable of convincing and engaging people. A high-performing professional with demonstrated business development experience, preferably in B2B and in restaurants/hospitality environments, comfortable in managing short-term negotiations. A dynamic person, used to work independently in fast-paced environments and with great organizational skills. A curious and willing to learn enthusiast, who wants to grow and improve with us. What we offer: An awesome team (not everybody like our jokes, but we try our best) A Permanent contract (that can be useful in life) ️ Flexible working environment (2 days home office per week) Competitive fixed salary and bonus Lunch vouchers available 3 working days per week International teams - More than 30 nationalities and 16 offices worldwide ️ Highly inclusive working environment ️ Lifestyle benefits that can be used to reimburse physical, leisure activities, family support, travel etc Continuous learning and development programs (with full access to LinkedIn Learning!) Free access to the Calm app Health insurance fully covered by the company Life Insurance and Disability at no cost to the employee Amazing offices with dining, coffee point on each floor, and leisure area Team building events (we love karaoke. A lot. A lot.) If you are the right person and you are thrilled to join TheFork don't miss this chance and apply we are waiting for you! We believe that we are better together, and we welcome you for who you are. We endeavor to ensure that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under applicable law -has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great. TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application, interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to . Our HR team will review the request and respond accordingly All hiring happens through our careers site and official email. We do not text or ask for payment during the hiring process. Please report any suspicious messages immediately. Apply for this job indicates a required field First Name Last Name Preferred First Name Email Phone Country Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Website Where are you located? The position requires face-to-face and walk-in visits, so the hired person needs to be located or commuting to London regularly during the week. Do you have the right to work in The UK? Select Unfortunately, this position does not provide any VISA support.
Event Sales and Marketing Manager
Compass UK & Ireland
Are you a passionate and driven sales and events professional with experience managing social and corporate events? Do you thrive in a fast-paced, customer-focused environment? If so, Compass Group UK&I has the perfect opportunity for you! We're looking for an Event Sales and Marketing Manager to work with us! Location: London - Zone 1 Salary: £40,000 - £45,000 per annum depending on experience plus click apply for full job details
Nov 21, 2025
Full time
Are you a passionate and driven sales and events professional with experience managing social and corporate events? Do you thrive in a fast-paced, customer-focused environment? If so, Compass Group UK&I has the perfect opportunity for you! We're looking for an Event Sales and Marketing Manager to work with us! Location: London - Zone 1 Salary: £40,000 - £45,000 per annum depending on experience plus click apply for full job details
ecruit
Digital, Engagement and Marketing Manager
ecruit Portsmouth, Hampshire
Digital, Engagement and Marketing Manager (Maternity Cover) - £30,000-£32,500 per year (depending on experience) + Benefits - Portsmouth (Hybrid) The Role Could you lead a creative marketing strategy that helps change young lives at sea? Are you an experienced manager confident across digital, PR and events? Tall Ships Youth Trust is a national charity supporting young people through life-changing ex click apply for full job details
Nov 21, 2025
Contractor
Digital, Engagement and Marketing Manager (Maternity Cover) - £30,000-£32,500 per year (depending on experience) + Benefits - Portsmouth (Hybrid) The Role Could you lead a creative marketing strategy that helps change young lives at sea? Are you an experienced manager confident across digital, PR and events? Tall Ships Youth Trust is a national charity supporting young people through life-changing ex click apply for full job details
MCCORMICK UK LIMITED
NATIONAL ACCOUNT MANAGER FOODSERVICE
MCCORMICK UK LIMITED Aylesbury, Buckinghamshire
NATIONAL ACCOUNT MANAGER FOODSERVICE JOB DESCRIPTION Financial and volume quarterly targets management Full P&L and KPI accountability for customer accounts Delivery of new business development targets, leveraging McCormick brands Delivering best in class industry networking, working in close collaboration with marketing team on exhibiting McCormick brands at events Driving and delivering customer m click apply for full job details
Nov 21, 2025
Full time
NATIONAL ACCOUNT MANAGER FOODSERVICE JOB DESCRIPTION Financial and volume quarterly targets management Full P&L and KPI accountability for customer accounts Delivery of new business development targets, leveraging McCormick brands Delivering best in class industry networking, working in close collaboration with marketing team on exhibiting McCormick brands at events Driving and delivering customer m click apply for full job details
Senior Marketing Manager, Africa
Remitly Inc.
Senior Marketing Manager, Africa page is loaded Senior Marketing Manager, Africalocations: London, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R\_105375 Job Description: At Remitly, we believe everyone deserves the freedom to access, move, and manage their money wherever life takes them. Since 2011, we've tirelessly delivered on our promise to customers sending money globally, providing secure, simple, and reliable ways to manage their money, ensuring true peace of mind. Whether it's supporting loved ones back home, growing a business across continents, or pursuing new opportunities abroad, we're not just here to move money- we're here to move our global customers forward. We're looking for builders, reimaginers, and global thinkers who want to work at the intersection of technology, trust, and transformation. If that's you and you're ready to do the most meaningful work of your career-we invite you to join over 2,800 passionate Remitlians worldwide who are united by our vision to transform lives with trusted financial services that transcend borders. About the Role: As Senior Marketing Manager, you will lead strategic marketing programs that drive growth and brand awareness for Remitly, with a key focus on delivering growth for our African business. You'll collaborate with internal teams and external partners worldwide to develop high impact initiatives that align with our business objectives and brand values. You Will: Bring deep, hands-on experience marketing to African diasporan and local audiences, with strong cultural fluency across multiple major African markets and regions. You'll be comfortable operating across diverse countries and cultural contexts globally Coordinate with the US, EMEA & APAC teams to build and execute localised growth marketing strategies that drive brand awareness, acquisition and insights for key audiences, such as money senders to Africa. Own the go to market strategy process end-to-end, considering customer and competitive journeys, localisation needs, and tailored offers Take a 0-1 approach in building and scaling marketing programs, testing, iterating, and establishing playbooks in markets where we are at early stages of growth Collaborate with the Business Management teams to identify key opportunities and customer segments across African markets and beyond, then partner with agencies to plan, buy, and execute campaigns that deliver business outcomes Build and execute both brand and performance led marketing campaigns across multiple markets, focusing on awareness, new customer growth, and engagement through channels including TV, OOH, influencers, digital, and community Have a proven ability to execute community and influencer marketing programme, especially for African audiences, including negotiations, ambassador programs, events, sponsorships, and brand partnerships Develop a receive-side marketing presence in Africa and beyond, building awareness and trust in key markets while ensuring close integration with global and send-side efforts Measure and report on overall marketing performance as well as granular brand and performance marketing activity, working closely with Analytics and Consumer Insights Manage and optimise a multi million pound marketing budget for maximum impact You Have: 10+ years of experience in Marketing, with at least 5+ years experience in a go-to-market planning or strategic marketing role Track record of delivering localized campaigns and offers to market targeting the Africa and South Asian audiences Highly proficient in operating in a cross-functional setting and leading with influence, bringing together diverse perspectives and expertise toward shared outcomes Ability to travel to the United States and assigned regions required. Expected travel will be quarterly. Our Benefits: Paid Vacation Days Health insurance Commuter benefit Employee Stock Purchase Plan (ESPP) Mental Health & Family Forming Benefits Continuing education and corridor travel benefits Our Connected Work Culture: Driving Innovation, Together At Remitly, we believe that true innovation sparks when we come together. Our Connected Work Culture fosters dynamic in-person collaboration, where ideas ignite and challenging problems find solutions faster. For corporate team members, we have an in-office expectation of at least 50% of the time monthly, typically achieved by coming in three days a week. This creates a consistent, meaningful overlap that supports team norms and business needs. Managers also have the flexibility to set higher expectations based on their team's specific needs. These intentional in-office moments are vital for deepening relationships, fueling creativity, and ensuring your impact is felt where it matters most. Remitly is an E-Verify Employer At Remitly, we are dedicated to ensuring that our workplace offers equal employment opportunities to all employees and candidates, in full compliance with applicable laws and regulations.Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Nov 21, 2025
Full time
Senior Marketing Manager, Africa page is loaded Senior Marketing Manager, Africalocations: London, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R\_105375 Job Description: At Remitly, we believe everyone deserves the freedom to access, move, and manage their money wherever life takes them. Since 2011, we've tirelessly delivered on our promise to customers sending money globally, providing secure, simple, and reliable ways to manage their money, ensuring true peace of mind. Whether it's supporting loved ones back home, growing a business across continents, or pursuing new opportunities abroad, we're not just here to move money- we're here to move our global customers forward. We're looking for builders, reimaginers, and global thinkers who want to work at the intersection of technology, trust, and transformation. If that's you and you're ready to do the most meaningful work of your career-we invite you to join over 2,800 passionate Remitlians worldwide who are united by our vision to transform lives with trusted financial services that transcend borders. About the Role: As Senior Marketing Manager, you will lead strategic marketing programs that drive growth and brand awareness for Remitly, with a key focus on delivering growth for our African business. You'll collaborate with internal teams and external partners worldwide to develop high impact initiatives that align with our business objectives and brand values. You Will: Bring deep, hands-on experience marketing to African diasporan and local audiences, with strong cultural fluency across multiple major African markets and regions. You'll be comfortable operating across diverse countries and cultural contexts globally Coordinate with the US, EMEA & APAC teams to build and execute localised growth marketing strategies that drive brand awareness, acquisition and insights for key audiences, such as money senders to Africa. Own the go to market strategy process end-to-end, considering customer and competitive journeys, localisation needs, and tailored offers Take a 0-1 approach in building and scaling marketing programs, testing, iterating, and establishing playbooks in markets where we are at early stages of growth Collaborate with the Business Management teams to identify key opportunities and customer segments across African markets and beyond, then partner with agencies to plan, buy, and execute campaigns that deliver business outcomes Build and execute both brand and performance led marketing campaigns across multiple markets, focusing on awareness, new customer growth, and engagement through channels including TV, OOH, influencers, digital, and community Have a proven ability to execute community and influencer marketing programme, especially for African audiences, including negotiations, ambassador programs, events, sponsorships, and brand partnerships Develop a receive-side marketing presence in Africa and beyond, building awareness and trust in key markets while ensuring close integration with global and send-side efforts Measure and report on overall marketing performance as well as granular brand and performance marketing activity, working closely with Analytics and Consumer Insights Manage and optimise a multi million pound marketing budget for maximum impact You Have: 10+ years of experience in Marketing, with at least 5+ years experience in a go-to-market planning or strategic marketing role Track record of delivering localized campaigns and offers to market targeting the Africa and South Asian audiences Highly proficient in operating in a cross-functional setting and leading with influence, bringing together diverse perspectives and expertise toward shared outcomes Ability to travel to the United States and assigned regions required. Expected travel will be quarterly. Our Benefits: Paid Vacation Days Health insurance Commuter benefit Employee Stock Purchase Plan (ESPP) Mental Health & Family Forming Benefits Continuing education and corridor travel benefits Our Connected Work Culture: Driving Innovation, Together At Remitly, we believe that true innovation sparks when we come together. Our Connected Work Culture fosters dynamic in-person collaboration, where ideas ignite and challenging problems find solutions faster. For corporate team members, we have an in-office expectation of at least 50% of the time monthly, typically achieved by coming in three days a week. This creates a consistent, meaningful overlap that supports team norms and business needs. Managers also have the flexibility to set higher expectations based on their team's specific needs. These intentional in-office moments are vital for deepening relationships, fueling creativity, and ensuring your impact is felt where it matters most. Remitly is an E-Verify Employer At Remitly, we are dedicated to ensuring that our workplace offers equal employment opportunities to all employees and candidates, in full compliance with applicable laws and regulations.Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Associate Director - Customer Success Manager
Moody's Investors Service
At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody's is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we're advancing AI to move from insight to action-enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. Skills and Competencies 5+ years of experience working in banking or financial services industries Prior experience in client-facing role required, including Customer Success Manager, Consultant, Banking Relationship Manager, Bank Lender or Sales Specialist position Understanding of Banking industry e.g. regulation, origination and risk practices (Credit Modelling & Assessment, Credit Portfolio Management (Risk and CPM), Stress Testing and Impairments Modelling and Governance, Regulatory requirements (Basel CRD IV/V, Solvency 2, IFRS 9, ECB and EBA guidelines) highly desirable Ability to build relationships at all levels with clients/prospects and the internal organisation Demonstrate ability to work in a collaborative team environment and work independently when needed Have a good understanding of product-related requirements, analysis, methodologies and software industry Excellent written & verbal communication skills and presentation skills Self-starter willing to roll up sleeves to create required content or make necessary viable customised offerings for customers Position normally requires approximately 20% travel in Europe and Africa for client meetings Additional language skills desirable (French) Basic understanding of artificial intelligence concepts, with curiosity and enthusiasm for learning how AI tools can be used to improve processes and drive efficiency. Interest in exploring AI systems and a willingness to develop awareness of responsible AI practices, including risk management and ethical use Education Undergraduate (e.g., Bachelor's degree) required, Graduate/second-level degree preferred Responsibilities This role requires a strong understanding of bank workflows and use cases including lending, regulatory and/or risk practices, as well as compliance and data insights. It is expected that this person will have the ability to establish a customer journey roadmap that clearly articulates near-term and long-term customer needs from the customer's perspective, including clear ROI benefits. A successful candidate will define customer engagement strategies by relating their industry and product knowledge to the customers' critical priorities, and be able to communicate the value of our offering through demos and solution discussions. Customer Knowledge Gather information on customer use of Moody's solutions including Risk & Finance, Lending and Regulatory solutions as well as KYC and Data solutions and communicate to internal partners (product, research, sales, advisory services and client support) to build engagement strategy Proactively and effectively conduct discovery and understand the client's objectives and priorities Anticipate customer needs by offering new insights and ongoing engagement with direction Identify best practices around solution application to solve customer problems based on jobs to be done (different user needs) Develop and manage engagement plan to deepen interactions with each customer, resulting in stronger use of our products Partner with Sales to proactively manage client engagement to drive account loyalty including, maintaining health scores to reflect risk assessments and forecast full year churn rates Learn and share industry best practices with stakeholder groups Solution Communication, Feedback & Relationship Management Partner closely with an internal stakeholder team across Sales and the business domain to support the customer journey across user adoption and executive engagement Strong communicator who can translate business needs and demonstrate solution value Channel customer feedback to Moody's development teams Partner with Product and Research to communicate new product developments to customers Marketing Collateral and Events Coordinate development of case studies, success stories and other collateral to highlight the benefits of our solutions externally and internally Lead preparation and delivery of summits, user groups and webinars Advocate for customer community-building events About the team Customer Success Management is critical to our short-term and long-term profitability as an organisation. We are successful when our clients realise continued value from our solutions and services. Customer Success Managers will measure achievement by increased customer adoption, reduced client turnover and meaningful customer engagement, including expanded organisational relationships. The candidate will be able to understand the customer needs and relate them to our capabilities, identify new use cases and ensure clients obtain maximum value from our solutions. They should also be able to navigate customer organisational challenges to build support as well as to mobilise Moody's resources to address client needs in a coordinated way, as required. Through customer partnerships the Customer Success Manager will develop client references and source marketing content, organise client events and lead other community-building (customer) events. They will serve as the voice of the customer in development roadmap discussions and as a channel to the customer base for product communications. In the Banking group, we help financial institutions make important decisions about their business, particularly when they are providing loans, managing risk, or conducting financial planning for the future of their institution. We do this with our innovative software and reliable analytics, helping them understand how to do their job better through training, learning solutions and advisory services. We are a dedicated team of experts in technology and financial analytics who understand what our clients need. Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law. Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody's Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.
Nov 21, 2025
Full time
At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody's is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we're advancing AI to move from insight to action-enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. Skills and Competencies 5+ years of experience working in banking or financial services industries Prior experience in client-facing role required, including Customer Success Manager, Consultant, Banking Relationship Manager, Bank Lender or Sales Specialist position Understanding of Banking industry e.g. regulation, origination and risk practices (Credit Modelling & Assessment, Credit Portfolio Management (Risk and CPM), Stress Testing and Impairments Modelling and Governance, Regulatory requirements (Basel CRD IV/V, Solvency 2, IFRS 9, ECB and EBA guidelines) highly desirable Ability to build relationships at all levels with clients/prospects and the internal organisation Demonstrate ability to work in a collaborative team environment and work independently when needed Have a good understanding of product-related requirements, analysis, methodologies and software industry Excellent written & verbal communication skills and presentation skills Self-starter willing to roll up sleeves to create required content or make necessary viable customised offerings for customers Position normally requires approximately 20% travel in Europe and Africa for client meetings Additional language skills desirable (French) Basic understanding of artificial intelligence concepts, with curiosity and enthusiasm for learning how AI tools can be used to improve processes and drive efficiency. Interest in exploring AI systems and a willingness to develop awareness of responsible AI practices, including risk management and ethical use Education Undergraduate (e.g., Bachelor's degree) required, Graduate/second-level degree preferred Responsibilities This role requires a strong understanding of bank workflows and use cases including lending, regulatory and/or risk practices, as well as compliance and data insights. It is expected that this person will have the ability to establish a customer journey roadmap that clearly articulates near-term and long-term customer needs from the customer's perspective, including clear ROI benefits. A successful candidate will define customer engagement strategies by relating their industry and product knowledge to the customers' critical priorities, and be able to communicate the value of our offering through demos and solution discussions. Customer Knowledge Gather information on customer use of Moody's solutions including Risk & Finance, Lending and Regulatory solutions as well as KYC and Data solutions and communicate to internal partners (product, research, sales, advisory services and client support) to build engagement strategy Proactively and effectively conduct discovery and understand the client's objectives and priorities Anticipate customer needs by offering new insights and ongoing engagement with direction Identify best practices around solution application to solve customer problems based on jobs to be done (different user needs) Develop and manage engagement plan to deepen interactions with each customer, resulting in stronger use of our products Partner with Sales to proactively manage client engagement to drive account loyalty including, maintaining health scores to reflect risk assessments and forecast full year churn rates Learn and share industry best practices with stakeholder groups Solution Communication, Feedback & Relationship Management Partner closely with an internal stakeholder team across Sales and the business domain to support the customer journey across user adoption and executive engagement Strong communicator who can translate business needs and demonstrate solution value Channel customer feedback to Moody's development teams Partner with Product and Research to communicate new product developments to customers Marketing Collateral and Events Coordinate development of case studies, success stories and other collateral to highlight the benefits of our solutions externally and internally Lead preparation and delivery of summits, user groups and webinars Advocate for customer community-building events About the team Customer Success Management is critical to our short-term and long-term profitability as an organisation. We are successful when our clients realise continued value from our solutions and services. Customer Success Managers will measure achievement by increased customer adoption, reduced client turnover and meaningful customer engagement, including expanded organisational relationships. The candidate will be able to understand the customer needs and relate them to our capabilities, identify new use cases and ensure clients obtain maximum value from our solutions. They should also be able to navigate customer organisational challenges to build support as well as to mobilise Moody's resources to address client needs in a coordinated way, as required. Through customer partnerships the Customer Success Manager will develop client references and source marketing content, organise client events and lead other community-building (customer) events. They will serve as the voice of the customer in development roadmap discussions and as a channel to the customer base for product communications. In the Banking group, we help financial institutions make important decisions about their business, particularly when they are providing loans, managing risk, or conducting financial planning for the future of their institution. We do this with our innovative software and reliable analytics, helping them understand how to do their job better through training, learning solutions and advisory services. We are a dedicated team of experts in technology and financial analytics who understand what our clients need. Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law. Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody's Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.
Regional Sales Director - Slack
Salesforce
You will need to login before you can apply for a job. Overview Who We Are: We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good- you"ve come to the right place. Slack is on a mission to make your working life simpler, more pleasant and more productive. We are looking to hire a manager for our rapidly growing EMEA Mid Market sales team. Our positive, diverse, and nurturing culture is the north star that guides how we work together and with our customers. We look for people who are curious, inventive, and work to become a little better every single day. In our work together we aim to be thoughtful, humble, hardworking and, above all, collaborative. If you're looking to build something greater than yourself, and want to work alongside some of the most talented and dynamic people in the industry, Slack just might be the place for you. The Role You will build and coach a diverse team of dedicated individuals looking for mentorship, and you will help to grow their careers. In addition, you will remove barriers to Customer adoption of Slack and collaborate with the broader Leadership Team. This is a demanding role that requires strong leadership, priority management and interpersonal skills. Your Mission as a Sales Leader Nurture, mentor, and develop a team of Account Executives targeting mid market businesses for our UK sales organisation Drive team performance and drive sales with a growth mindset Build out strategies with Cross-Functional Partners and align support from Sales / Business Development Teams, Marketing, Solution Engineering, Sales Programs, Productivity, and Partner Alliances Forecasting and reporting on the most critical drivers of your business Possess an analytical and data-driven approach to your business with a strong sense of leadership and motivating teams Drive an inclusive, collaborative, learning environment cultivated with mentoring and feedback Identify and make recommendations for improvement in the areas of process, efficiency, and productivity Accountability for the entire sales process to ensure delivery against key performance metrics, with a strong emphasis on new business, while growing existing accounts. Prioritise and lead industry events and user groups to generate market interest. Requirements Minimum of 2 years' people management experience Strong background in leading and motivating people to achieve performance goals Consultative sales skills and ability to construct and articulate strong growth strategies, return on investment, strategic business planning, and execution skills Consistent overachievement of quota expectations Ability to analyse and synthesise sales data to optimise the sales funnel Effective communication style with the ability to build influential relationships and deliver results in a cross-functional environment Strong understanding of Enterprise SaaS applications and collaboration technology Degree or equivalent relevant experience required. Experience will be evaluated based on the core proficiencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Diversity & Inclusion Equality is a core tenet of how we run our business, and we believe equality and diversity make us a better company and community. We respect and value employees from every background, and we thrive as a result.
Nov 21, 2025
Full time
You will need to login before you can apply for a job. Overview Who We Are: We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good- you"ve come to the right place. Slack is on a mission to make your working life simpler, more pleasant and more productive. We are looking to hire a manager for our rapidly growing EMEA Mid Market sales team. Our positive, diverse, and nurturing culture is the north star that guides how we work together and with our customers. We look for people who are curious, inventive, and work to become a little better every single day. In our work together we aim to be thoughtful, humble, hardworking and, above all, collaborative. If you're looking to build something greater than yourself, and want to work alongside some of the most talented and dynamic people in the industry, Slack just might be the place for you. The Role You will build and coach a diverse team of dedicated individuals looking for mentorship, and you will help to grow their careers. In addition, you will remove barriers to Customer adoption of Slack and collaborate with the broader Leadership Team. This is a demanding role that requires strong leadership, priority management and interpersonal skills. Your Mission as a Sales Leader Nurture, mentor, and develop a team of Account Executives targeting mid market businesses for our UK sales organisation Drive team performance and drive sales with a growth mindset Build out strategies with Cross-Functional Partners and align support from Sales / Business Development Teams, Marketing, Solution Engineering, Sales Programs, Productivity, and Partner Alliances Forecasting and reporting on the most critical drivers of your business Possess an analytical and data-driven approach to your business with a strong sense of leadership and motivating teams Drive an inclusive, collaborative, learning environment cultivated with mentoring and feedback Identify and make recommendations for improvement in the areas of process, efficiency, and productivity Accountability for the entire sales process to ensure delivery against key performance metrics, with a strong emphasis on new business, while growing existing accounts. Prioritise and lead industry events and user groups to generate market interest. Requirements Minimum of 2 years' people management experience Strong background in leading and motivating people to achieve performance goals Consultative sales skills and ability to construct and articulate strong growth strategies, return on investment, strategic business planning, and execution skills Consistent overachievement of quota expectations Ability to analyse and synthesise sales data to optimise the sales funnel Effective communication style with the ability to build influential relationships and deliver results in a cross-functional environment Strong understanding of Enterprise SaaS applications and collaboration technology Degree or equivalent relevant experience required. Experience will be evaluated based on the core proficiencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Diversity & Inclusion Equality is a core tenet of how we run our business, and we believe equality and diversity make us a better company and community. We respect and value employees from every background, and we thrive as a result.
Bristol Industrial
Technical Sales Manager
Bristol Industrial
Technical Sales Manager - Biomass Industry Location: Midlands Base Ideally (Able to attend regular sales meetings in the office in Hereford) Salary: £30-50k Base Salary depending on experience + Commission + Company Car + Benefits Hours: Monday to Friday 8am-5pm (40 Hours per week) About the Company Our client is a leading provider of renewable energy solutions, specializing in renewable heating systems. With a strong reputation for technical excellence and innovation, they deliver solutions across industrial, agricultural, and commercial sectors throughout Great Britain. Role Overview An experienced Technical Sales Manager is sought to drive business growth across the biomass sector in Great Britain. The successful candidate will combine technical expertise with commercial acumen to identify new business avenues, manage key accounts, and provide tailored energy solutions to clients. Key Responsibilities Develop and execute a sales strategy to expand market presence in the biomass and renewable energy sectors. Generate new business leads through networking, industry events, and proactive client engagement. Conduct site assessments and provide technical advice on biomass systems and fuel solutions. Oversee project management. Prepare and deliver technical and commercial proposals in collaboration with the engineering team. Manage the full sales cycle - from lead generation to contract negotiation and closing. Maintain strong relationships with existing clients and ensure high levels of customer satisfaction. Stay informed about policy changes, incentives, and market trends affecting the UK biomass sector. Report on sales performance, pipeline, and forecasts to directors. Skills & Qualifications Proven experience in technical sales within the biomass, renewable energy, or HVAC industry. Strong technical understanding of biomass boilers and related technologies. Excellent communication and negotiation skills. Ability to interpret technical drawings and system specifications. Self-motivated and target-driven with a proactive approach to business development. Degree in Mechanical Engineering, Renewable Energy, or related field (preferred). Full UK driving licence and willingness to travel. Benefits Competitive base salary with commission 28 days annual leave increasing with length of service Company car Pension scheme Sickness insurance Ongoing professional development opportunities Chance to work with a forward-thinking company in the growing renewable energy market
Nov 21, 2025
Full time
Technical Sales Manager - Biomass Industry Location: Midlands Base Ideally (Able to attend regular sales meetings in the office in Hereford) Salary: £30-50k Base Salary depending on experience + Commission + Company Car + Benefits Hours: Monday to Friday 8am-5pm (40 Hours per week) About the Company Our client is a leading provider of renewable energy solutions, specializing in renewable heating systems. With a strong reputation for technical excellence and innovation, they deliver solutions across industrial, agricultural, and commercial sectors throughout Great Britain. Role Overview An experienced Technical Sales Manager is sought to drive business growth across the biomass sector in Great Britain. The successful candidate will combine technical expertise with commercial acumen to identify new business avenues, manage key accounts, and provide tailored energy solutions to clients. Key Responsibilities Develop and execute a sales strategy to expand market presence in the biomass and renewable energy sectors. Generate new business leads through networking, industry events, and proactive client engagement. Conduct site assessments and provide technical advice on biomass systems and fuel solutions. Oversee project management. Prepare and deliver technical and commercial proposals in collaboration with the engineering team. Manage the full sales cycle - from lead generation to contract negotiation and closing. Maintain strong relationships with existing clients and ensure high levels of customer satisfaction. Stay informed about policy changes, incentives, and market trends affecting the UK biomass sector. Report on sales performance, pipeline, and forecasts to directors. Skills & Qualifications Proven experience in technical sales within the biomass, renewable energy, or HVAC industry. Strong technical understanding of biomass boilers and related technologies. Excellent communication and negotiation skills. Ability to interpret technical drawings and system specifications. Self-motivated and target-driven with a proactive approach to business development. Degree in Mechanical Engineering, Renewable Energy, or related field (preferred). Full UK driving licence and willingness to travel. Benefits Competitive base salary with commission 28 days annual leave increasing with length of service Company car Pension scheme Sickness insurance Ongoing professional development opportunities Chance to work with a forward-thinking company in the growing renewable energy market
Customer Success Manager
Resource Data Management Ltd.
As Resource Data Management (RDM) evolves to deliver deeper, more strategic value to our customers, we are transforming our traditional Account Management function into Customer Success Management. This shift reflects our belief that long-term partnerships are built on understanding, collaboration, and measurable success. This position is based in the South of England but will include additional travel nationwide and Europe. As a Customer Success Manager (CSM), you will manage a portfolio of customers across both Retail Refrigeration and HVAC, ensuring they gain maximum value from the full RDM ecosystem, including hardware, software, and connected platforms. You'll nurture strong, long-term relationships with customers, understand their goals and business culture, and ensure RDM is positioned to help them succeed. Working closely with Sales colleagues, Marketing, Technical Support, Operations, and Engineering teams, you'll create alignment between customer needs and RDM's strategic direction. Key Responsibilities Customer Relationship & Success Act as the primary point of contact for a defined portfolio of customers across Retail Refrigeration and HVAC. Build and nurture long-term partnerships, focusing on mutual growth and sustained trust. For Tier 1 and Tier 2 customers, develop a deep understanding of their business vision, values, and strategic priorities to ensure RDM aligns with their goals. Manage interactions based on customer tier and spend: Tier 1 customers: Monthly business reviews and ongoing performance management. Tier 2 customers: Quarterly business reviews and joint growth planning. Tier 3 customers: Reviews every 6-12 months, focusing on stability, support, and opportunity identification. Conduct regular customer success reviews to assess satisfaction, highlight achievements, and identify improvement areas. Anticipate customer needs, proactively addressing issues and ensuring rapid resolution through internal collaboration. Act as the voice of the customer within RDM - ensuring insights and feedback inform continuous improvement, innovation, and product development. Growth & Retention Achieve 5%-10% annual sales growth across your customer portfolio through upselling, cross-selling, and improved adoption of RDM solutions. Use the defined RDM Sales Kit to structure opportunity profiling, account management, and relationship planning. Identify opportunities for product and platform expansion, using insight from business reviews and technical engagement. Support customers with onboarding, training, and ongoing adoption of new technologies and features. Occasionally take on new customers through direct enquiry or formal handover from the Customer Solutions Director once the account is established and ready for transition to the Customer Success function. Partner with Engineering, Technical Support, and Product Management teams to ensure customer feedback and requirements are integrated into product development. Work closely with Operations, Quality, and Compliance to ensure reliability, certification, and delivery performance. Collaborate with Marketing to share customer success stories and highlight innovative use cases. Contribute to a culture of collaboration within the Customer Success team by sharing insights, tools, and learnings to raise capability across the group. Maintain a strong and accurate sales pipeline and CRM record for all customers and opportunities. Use the RDM Sales Kit consistently to support customer engagement, ensuring alignment in messaging, documentation, and value presentation. Prepare and present compelling business proposals and presentations tailored to customer priorities. Participate in industry events, exhibitions, and networking opportunities to strengthen RDM's visibility and engagement. Reporting & Insights Forecast and report on account performance, opportunity status, and customer satisfaction levels. Conduct structured business reviews according to customer tiering and company guidelines. Monitor and share insights on market trends, competitor activities, and emerging technologies within HVAC and Retail Refrigeration sectors. Maintain complete and accurate records of all customer interactions, opportunities, and actions in CRM systems. Professional Development Continuously expand your knowledge of RDM's full product suite, connected platforms, and technical capabilities. Undertake cross-department training to strengthen technical, commercial, and product understanding. Actively engage in personal development initiatives and knowledge-sharing sessions within the Customer Success team. Skills & Experience Proven experience in Customer Success, Account Management, or Technical Sales in a B2B environment. Strong knowledge of either Retail Refrigeration or HVAC, with willingness to develop across both. Excellent relationship-building, communication, and presentation skills. Commercial acumen with a consultative, customer-first mindset. Organised, self-driven, and capable of managing multiple priorities independently. Proficiency in CRM systems and Microsoft Office applications. Experience with control systems, IoT, or energy management technologies. Familiarity with RDM's solutions, including Data Manager and ActiveFM. Experience leading business reviews, workshops, or training sessions. Success Metrics Maintain customer satisfaction and retention targets as defined by the Customer Success Lead. Conduct all required business reviews according to the Tier 1-3 cadence. Demonstrate consistent and structured use of the RDM Sales Kit for opportunity management and customer profiling. Provide accurate account forecasts and maintain complete CRM data. Deliver measurable improvements in customer engagement, loyalty, and adoption of RDM solutions. Why Join Resource Data Management? At RDM, we're driving the future of intelligent control and monitoring systems for HVAC and Retail Refrigeration. As a Customer Success Manager, you'll play a key role in ensuring our customers achieve success with our products and services, helping them become more efficient, sustainable, and connected. You'll join a forward-thinking, collaborative team where your ability to nurture relationships, understand customer values, and deliver measurable results directly impacts our shared success. Salary and Benefits Salary circa £50-60k plus 20% bonus potential (subject to experience and qualifications) Annual On-Target Commission (OTC) bonus, based on achieving minimum sales targets. This is calculated at the end of the financial year and paid in arrears on 15th February of the following year. Targets are set approximately two months prior to each year by the Group Sales and Marketing Officer and approved by the Board of Directors. Company Electric Car - In addition to environmental benefits, the vehicle qualifies for the zero CO2 emission band, resulting in significantly lower personal tax liabilities. IT equipment provided: Laptop, Mobile Phone, and VoIP Phone. Business Expenses - Company Credit card with limit as set by company. All expense claims must be submitted on a monthly basis and must be supported with VAT receipts in line with company expenses policy following strict guidelines. Holidays of 30 days including statutory holidays (pro rata) Optional private healthcare available after successful completion of probationary period. Company Pension scheme Death in Service insurance cover at 3 x salary. Resource Data Management is an equal opportunities employer. We are committed to diversity and inclusion and prohibit discrimination and harassment of any kind based on all protected characteristics as outlined by law, and in best practice. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to any protected characteristics. We encourage all qualified individuals to apply.
Nov 21, 2025
Full time
As Resource Data Management (RDM) evolves to deliver deeper, more strategic value to our customers, we are transforming our traditional Account Management function into Customer Success Management. This shift reflects our belief that long-term partnerships are built on understanding, collaboration, and measurable success. This position is based in the South of England but will include additional travel nationwide and Europe. As a Customer Success Manager (CSM), you will manage a portfolio of customers across both Retail Refrigeration and HVAC, ensuring they gain maximum value from the full RDM ecosystem, including hardware, software, and connected platforms. You'll nurture strong, long-term relationships with customers, understand their goals and business culture, and ensure RDM is positioned to help them succeed. Working closely with Sales colleagues, Marketing, Technical Support, Operations, and Engineering teams, you'll create alignment between customer needs and RDM's strategic direction. Key Responsibilities Customer Relationship & Success Act as the primary point of contact for a defined portfolio of customers across Retail Refrigeration and HVAC. Build and nurture long-term partnerships, focusing on mutual growth and sustained trust. For Tier 1 and Tier 2 customers, develop a deep understanding of their business vision, values, and strategic priorities to ensure RDM aligns with their goals. Manage interactions based on customer tier and spend: Tier 1 customers: Monthly business reviews and ongoing performance management. Tier 2 customers: Quarterly business reviews and joint growth planning. Tier 3 customers: Reviews every 6-12 months, focusing on stability, support, and opportunity identification. Conduct regular customer success reviews to assess satisfaction, highlight achievements, and identify improvement areas. Anticipate customer needs, proactively addressing issues and ensuring rapid resolution through internal collaboration. Act as the voice of the customer within RDM - ensuring insights and feedback inform continuous improvement, innovation, and product development. Growth & Retention Achieve 5%-10% annual sales growth across your customer portfolio through upselling, cross-selling, and improved adoption of RDM solutions. Use the defined RDM Sales Kit to structure opportunity profiling, account management, and relationship planning. Identify opportunities for product and platform expansion, using insight from business reviews and technical engagement. Support customers with onboarding, training, and ongoing adoption of new technologies and features. Occasionally take on new customers through direct enquiry or formal handover from the Customer Solutions Director once the account is established and ready for transition to the Customer Success function. Partner with Engineering, Technical Support, and Product Management teams to ensure customer feedback and requirements are integrated into product development. Work closely with Operations, Quality, and Compliance to ensure reliability, certification, and delivery performance. Collaborate with Marketing to share customer success stories and highlight innovative use cases. Contribute to a culture of collaboration within the Customer Success team by sharing insights, tools, and learnings to raise capability across the group. Maintain a strong and accurate sales pipeline and CRM record for all customers and opportunities. Use the RDM Sales Kit consistently to support customer engagement, ensuring alignment in messaging, documentation, and value presentation. Prepare and present compelling business proposals and presentations tailored to customer priorities. Participate in industry events, exhibitions, and networking opportunities to strengthen RDM's visibility and engagement. Reporting & Insights Forecast and report on account performance, opportunity status, and customer satisfaction levels. Conduct structured business reviews according to customer tiering and company guidelines. Monitor and share insights on market trends, competitor activities, and emerging technologies within HVAC and Retail Refrigeration sectors. Maintain complete and accurate records of all customer interactions, opportunities, and actions in CRM systems. Professional Development Continuously expand your knowledge of RDM's full product suite, connected platforms, and technical capabilities. Undertake cross-department training to strengthen technical, commercial, and product understanding. Actively engage in personal development initiatives and knowledge-sharing sessions within the Customer Success team. Skills & Experience Proven experience in Customer Success, Account Management, or Technical Sales in a B2B environment. Strong knowledge of either Retail Refrigeration or HVAC, with willingness to develop across both. Excellent relationship-building, communication, and presentation skills. Commercial acumen with a consultative, customer-first mindset. Organised, self-driven, and capable of managing multiple priorities independently. Proficiency in CRM systems and Microsoft Office applications. Experience with control systems, IoT, or energy management technologies. Familiarity with RDM's solutions, including Data Manager and ActiveFM. Experience leading business reviews, workshops, or training sessions. Success Metrics Maintain customer satisfaction and retention targets as defined by the Customer Success Lead. Conduct all required business reviews according to the Tier 1-3 cadence. Demonstrate consistent and structured use of the RDM Sales Kit for opportunity management and customer profiling. Provide accurate account forecasts and maintain complete CRM data. Deliver measurable improvements in customer engagement, loyalty, and adoption of RDM solutions. Why Join Resource Data Management? At RDM, we're driving the future of intelligent control and monitoring systems for HVAC and Retail Refrigeration. As a Customer Success Manager, you'll play a key role in ensuring our customers achieve success with our products and services, helping them become more efficient, sustainable, and connected. You'll join a forward-thinking, collaborative team where your ability to nurture relationships, understand customer values, and deliver measurable results directly impacts our shared success. Salary and Benefits Salary circa £50-60k plus 20% bonus potential (subject to experience and qualifications) Annual On-Target Commission (OTC) bonus, based on achieving minimum sales targets. This is calculated at the end of the financial year and paid in arrears on 15th February of the following year. Targets are set approximately two months prior to each year by the Group Sales and Marketing Officer and approved by the Board of Directors. Company Electric Car - In addition to environmental benefits, the vehicle qualifies for the zero CO2 emission band, resulting in significantly lower personal tax liabilities. IT equipment provided: Laptop, Mobile Phone, and VoIP Phone. Business Expenses - Company Credit card with limit as set by company. All expense claims must be submitted on a monthly basis and must be supported with VAT receipts in line with company expenses policy following strict guidelines. Holidays of 30 days including statutory holidays (pro rata) Optional private healthcare available after successful completion of probationary period. Company Pension scheme Death in Service insurance cover at 3 x salary. Resource Data Management is an equal opportunities employer. We are committed to diversity and inclusion and prohibit discrimination and harassment of any kind based on all protected characteristics as outlined by law, and in best practice. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to any protected characteristics. We encourage all qualified individuals to apply.

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