Grants Partnerships Manager (Maternity Cover) Hope and Homes for Children is looking for a Grants Partnerships Manager (maternity cover) to join its Grants Partnerships team and help millions of separated children get Back to Family. About the Role As Grants Partnerships Manager, you'll play a key supportive role in the Grants Partnerships team and Marketing, Communications and Fundraising (MCF) department, contributing directly to the Grants Partnerships team income target as well as supporting fundraisers across the department to access compelling information in support of their fundraising. You will prioritise working within the team on donor prospecting, building a new donor pipeline, and managing and maintaining relationships with key stakeholders through stewardship. You'll join a brave, can-do organisation and do work that matters day in, day out. You'll be encouraged to think and act big and you'll be mandated and supported to make things happen. You'll work with dedicated, passionate champions who are ready to take bold steps to inspire change by advocating and engaging individuals, communities and organisations across the globe in the foundational importance of family love for children. About you To be successful in this role as Grants Partnerships Manager, you will need excellent written and verbal communication skills, a supportive and collaborative approach and a genuine passion for our work. You will have a keen interest in development/child protection work, enjoy the process of compiling narrative and financial information about our projects and have the drive and commitment to deliver against deadlines. You will also be well organised, flexible, self-motivated and able to work autonomously and to thrive within a supportive culture which is solution-orientated and has integrity, courage and excellence at its heart. About Hope and Homes for Children: Orphanages don't protect children, they harm them. Put simply: the last thing an orphanage can provide is the first thing a child needs - someone to love them. Science shows what we all know, that the bond between a child and their family is vital for their development. Decades of evidence proves that orphanages harm children, subjecting them to high levels of sexual and physical abuse, as well as extreme neglect. Children always belong in families. They need protection, encouragement, play, laughter and love. They need somewhere to call home and someone to love them. You can help us make this a reality for children. Location : Office based in London or Salisbury, but with home working/ hybrid options available Contract type : Maternity Cover - FTC of up to 1 year Hours : Full time, 37.5 hours per week Salary: £34,000 to £39,000 per annum pro rata, including London Weighting, if applicable, depending on experience. Closing Date: The final date for applications is 25 July 2025. However, we will be reviewing applications as they come in and may close the vacancy early if we receive sufficient interest from high calibre candidates. So, don't delay, please get in touch if you have the right skills, experience, and passion for our cause. To apply, please upload your CV and a brief covering letter indicating why you're interested in joining us and (reflecting on the role profile) why you believe your skills and experience make you suitable for the role. Other information: This post requires the successful candidate to have, or be able to obtain, the right to work in the UK and may be subject to a DBS check. HHC actively encourages equality and diversity as we believe diversity brings us closer to our mission of eliminating orphanages. You may also have experience in the following roles: Fundraising Manager, Development Manager, Institutional Funding Manager, Partnerships Manager, Donor Relations Manager, Grant Writer, Corporate Partnerships Manager, Foundation Relations Manager, Trusts and Foundations Manager, Bid Writer, etc. REF-222433
Jul 03, 2025
Full time
Grants Partnerships Manager (Maternity Cover) Hope and Homes for Children is looking for a Grants Partnerships Manager (maternity cover) to join its Grants Partnerships team and help millions of separated children get Back to Family. About the Role As Grants Partnerships Manager, you'll play a key supportive role in the Grants Partnerships team and Marketing, Communications and Fundraising (MCF) department, contributing directly to the Grants Partnerships team income target as well as supporting fundraisers across the department to access compelling information in support of their fundraising. You will prioritise working within the team on donor prospecting, building a new donor pipeline, and managing and maintaining relationships with key stakeholders through stewardship. You'll join a brave, can-do organisation and do work that matters day in, day out. You'll be encouraged to think and act big and you'll be mandated and supported to make things happen. You'll work with dedicated, passionate champions who are ready to take bold steps to inspire change by advocating and engaging individuals, communities and organisations across the globe in the foundational importance of family love for children. About you To be successful in this role as Grants Partnerships Manager, you will need excellent written and verbal communication skills, a supportive and collaborative approach and a genuine passion for our work. You will have a keen interest in development/child protection work, enjoy the process of compiling narrative and financial information about our projects and have the drive and commitment to deliver against deadlines. You will also be well organised, flexible, self-motivated and able to work autonomously and to thrive within a supportive culture which is solution-orientated and has integrity, courage and excellence at its heart. About Hope and Homes for Children: Orphanages don't protect children, they harm them. Put simply: the last thing an orphanage can provide is the first thing a child needs - someone to love them. Science shows what we all know, that the bond between a child and their family is vital for their development. Decades of evidence proves that orphanages harm children, subjecting them to high levels of sexual and physical abuse, as well as extreme neglect. Children always belong in families. They need protection, encouragement, play, laughter and love. They need somewhere to call home and someone to love them. You can help us make this a reality for children. Location : Office based in London or Salisbury, but with home working/ hybrid options available Contract type : Maternity Cover - FTC of up to 1 year Hours : Full time, 37.5 hours per week Salary: £34,000 to £39,000 per annum pro rata, including London Weighting, if applicable, depending on experience. Closing Date: The final date for applications is 25 July 2025. However, we will be reviewing applications as they come in and may close the vacancy early if we receive sufficient interest from high calibre candidates. So, don't delay, please get in touch if you have the right skills, experience, and passion for our cause. To apply, please upload your CV and a brief covering letter indicating why you're interested in joining us and (reflecting on the role profile) why you believe your skills and experience make you suitable for the role. Other information: This post requires the successful candidate to have, or be able to obtain, the right to work in the UK and may be subject to a DBS check. HHC actively encourages equality and diversity as we believe diversity brings us closer to our mission of eliminating orphanages. You may also have experience in the following roles: Fundraising Manager, Development Manager, Institutional Funding Manager, Partnerships Manager, Donor Relations Manager, Grant Writer, Corporate Partnerships Manager, Foundation Relations Manager, Trusts and Foundations Manager, Bid Writer, etc. REF-222433
Social network you want to login/join with: Salary: Competitive, plus company benefits Location: 25 Churchill Place, Canary Wharf, London E14 5EY Contract: One year fixed term contract, full time Hours:37.5 hours per week Shifts: Monday - Friday 09:00-17:30 Break details:1-hour unpaid lunch Work model: Hybrid; Mon/Tue/Wed worked in office, Thu/Fri worked from home Purpose of role TheCreative Project Managerwill be working as part of the Creative UK for a busy in-house design team that responds to numerous briefs daily. The Creative UK team comprises of Film Makers (filming & editing), Designers, Motion Graphics and a web development team. Innovation is a key aspect of the team, with the client actively encouraging new ideas, software and solutions. Any member of the team must be forward thinking with the ability to change and develop as required. The team are involved in a wide variety of projects ranging from event and campaign material to website designs and digital animation. TheCreative Project Managerwill manage the overall planning, control, status reporting and delivery of a low to moderate complex project to ensure that project goals and objectives are met within the agreed upon time, scope, budget and resource requirements. Overall Aim of the Role The Creative Project Manager will be expected to work collaboratively alongside the client, members of the Creative Team, the Account Manager and Management Team, to drive quality and creativity and to help inspire and innovate the creative service offered to the client. They will provide direction and guidance to the other members of the team(s) to help achieve these aims. They will workclosely alongside the Account Manager, Creative Service Manager and Creative PM(s) to ensure all processes and procedures are in place to ensure the smooth running of the department. They will be expected to oversee all larger project based creative work that enters the studio and working with the Team Leaders, can prioritise and organise to ensure that client deadlines and expectations are met and maintained. Attending client briefings and producing estimates and proposals are all important parts of the role. All elements of the production will be scheduled including preparation, production and editing with budget estimates to supportclients' interests. Core working hours between 8.00-18.00 Mon-Fri. Various shift patterns are within this core time, detailsof which will be provided. Work outside these core hours may be required but will be agreed in advance. Key Requirements 3-5+ years of experience in aProject Managementrole within a creative environment or similar project management software Experience working in a creative studio environment strongly preferred Key Skills Analyse project briefs once accepted by workflow Providing clients with cost estimates and timelines for all deliveries highlighting any risks and dependencies in the meeting and agree deadlines, alongside any additional information you may require executing the brief Ability to attend face-to-face briefings with clients offsite, as well as assisting with hosting clients who attend our offices in person to oversee the execution of any briefs Involve any subject matter experts within the team to assist with any client queries, both technical and creative to advise how best to ensure briefs are delivered to the highest quality in the shortest timeframe and communicate project risks. Collaborate with team members in the development of creative concepts and implementing a clear production plan of action that meet clients' objectives on time and within budget Provide feasibility feedback, budgets and timelines for creative concepts as needed Coordinate project deliverables, briefing and guide the team on potential risks. Assist with project communication and document issues and changes that affect the project. Coordinate production calendar with team lead to ensure projects can be delivered on time and that there are sufficient resources. Assist with workflow to cover holidays Maintain an up-to-date internal status sheet of all live briefs and work in production using Where required, ensure on behalf of the client via business affairs that usage rights are secured as per brief, advise clients when usage rights are due to expire Ensuring all output meets client requirements, has been through QC and is approved before release to the client. Develop status reports and work with stakeholders to ensure deadline are met. Attend campaign 'wash-up' meetings with clients to identify future learnings to be applied to the following campaigns and build further relationships with clients Develop, maintain and extend client relationships Manage client expectations in relation to project objectives, timelines and budgets Work to gain a strong understanding of the clients' business Build strong working relationships with clients Understand and anticipate clients' needs and expectations Innovative with the ability to implement problem solving initiatives Keen and eager to learn and develop new skills to support the growth of the team An active interest in new industry trends, emerging technologies and innovation Exceptional accuracy and attention to detail Calm and mature personality with the ability to work both on own initiative and in a team environment, often under pressure and to strict deadline Professional, confident and enthusiastic team player Excellent communication and organisational skills with the ability to prioritize an often-conflicting workload Collaborative and proactive approach Rewards and Benefits We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to: 25 days holiday, plus bank holidays(pro-rata for part time roles) Salary sacrifice schemes, retail vouchers - including our TechScheme which can be used on a range of gadgets such as Smart TV's, laptops and computers or household appliances. Life Assurance Private Medical Insurance Health Assessments Discounted gym memberships Referral Scheme You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects! Equality and Diversity The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a "protected characteristic" in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency. If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview please contact us at (we do not accept applications to this email address).
Jul 03, 2025
Full time
Social network you want to login/join with: Salary: Competitive, plus company benefits Location: 25 Churchill Place, Canary Wharf, London E14 5EY Contract: One year fixed term contract, full time Hours:37.5 hours per week Shifts: Monday - Friday 09:00-17:30 Break details:1-hour unpaid lunch Work model: Hybrid; Mon/Tue/Wed worked in office, Thu/Fri worked from home Purpose of role TheCreative Project Managerwill be working as part of the Creative UK for a busy in-house design team that responds to numerous briefs daily. The Creative UK team comprises of Film Makers (filming & editing), Designers, Motion Graphics and a web development team. Innovation is a key aspect of the team, with the client actively encouraging new ideas, software and solutions. Any member of the team must be forward thinking with the ability to change and develop as required. The team are involved in a wide variety of projects ranging from event and campaign material to website designs and digital animation. TheCreative Project Managerwill manage the overall planning, control, status reporting and delivery of a low to moderate complex project to ensure that project goals and objectives are met within the agreed upon time, scope, budget and resource requirements. Overall Aim of the Role The Creative Project Manager will be expected to work collaboratively alongside the client, members of the Creative Team, the Account Manager and Management Team, to drive quality and creativity and to help inspire and innovate the creative service offered to the client. They will provide direction and guidance to the other members of the team(s) to help achieve these aims. They will workclosely alongside the Account Manager, Creative Service Manager and Creative PM(s) to ensure all processes and procedures are in place to ensure the smooth running of the department. They will be expected to oversee all larger project based creative work that enters the studio and working with the Team Leaders, can prioritise and organise to ensure that client deadlines and expectations are met and maintained. Attending client briefings and producing estimates and proposals are all important parts of the role. All elements of the production will be scheduled including preparation, production and editing with budget estimates to supportclients' interests. Core working hours between 8.00-18.00 Mon-Fri. Various shift patterns are within this core time, detailsof which will be provided. Work outside these core hours may be required but will be agreed in advance. Key Requirements 3-5+ years of experience in aProject Managementrole within a creative environment or similar project management software Experience working in a creative studio environment strongly preferred Key Skills Analyse project briefs once accepted by workflow Providing clients with cost estimates and timelines for all deliveries highlighting any risks and dependencies in the meeting and agree deadlines, alongside any additional information you may require executing the brief Ability to attend face-to-face briefings with clients offsite, as well as assisting with hosting clients who attend our offices in person to oversee the execution of any briefs Involve any subject matter experts within the team to assist with any client queries, both technical and creative to advise how best to ensure briefs are delivered to the highest quality in the shortest timeframe and communicate project risks. Collaborate with team members in the development of creative concepts and implementing a clear production plan of action that meet clients' objectives on time and within budget Provide feasibility feedback, budgets and timelines for creative concepts as needed Coordinate project deliverables, briefing and guide the team on potential risks. Assist with project communication and document issues and changes that affect the project. Coordinate production calendar with team lead to ensure projects can be delivered on time and that there are sufficient resources. Assist with workflow to cover holidays Maintain an up-to-date internal status sheet of all live briefs and work in production using Where required, ensure on behalf of the client via business affairs that usage rights are secured as per brief, advise clients when usage rights are due to expire Ensuring all output meets client requirements, has been through QC and is approved before release to the client. Develop status reports and work with stakeholders to ensure deadline are met. Attend campaign 'wash-up' meetings with clients to identify future learnings to be applied to the following campaigns and build further relationships with clients Develop, maintain and extend client relationships Manage client expectations in relation to project objectives, timelines and budgets Work to gain a strong understanding of the clients' business Build strong working relationships with clients Understand and anticipate clients' needs and expectations Innovative with the ability to implement problem solving initiatives Keen and eager to learn and develop new skills to support the growth of the team An active interest in new industry trends, emerging technologies and innovation Exceptional accuracy and attention to detail Calm and mature personality with the ability to work both on own initiative and in a team environment, often under pressure and to strict deadline Professional, confident and enthusiastic team player Excellent communication and organisational skills with the ability to prioritize an often-conflicting workload Collaborative and proactive approach Rewards and Benefits We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to: 25 days holiday, plus bank holidays(pro-rata for part time roles) Salary sacrifice schemes, retail vouchers - including our TechScheme which can be used on a range of gadgets such as Smart TV's, laptops and computers or household appliances. Life Assurance Private Medical Insurance Health Assessments Discounted gym memberships Referral Scheme You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects! Equality and Diversity The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a "protected characteristic" in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency. If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview please contact us at (we do not accept applications to this email address).
Welcome to Charters, we're known for bringing local knowledge and strong values together, to put people first. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have 10 offices and over 150 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property. Now, we're happy to offer you an exciting opportunity to join our dynamic team as a Sales Valuation Manager in our Gosport office. The realistic OTE for this role is £55,000. Let's talk about the role. It involves; Conduct accurate property valuations using industry best practices Analyse market trends and data to determine property values Collaborate with internal teams, building strong partnerships Stay updated on regulatory requirements and industry standards Build and maintain excellent client relationships, providing expert guidance on the property market Mentor and evaluate team members for performance improvement Improve processes to enhance valuation efficiency We're not just looking for someone who fits our team; we want to be a good fit for you too! We're looking for individuals with qualities such as; Strong sales background in property Full driving license and own vehicle essential Proven experience conduction informative property valuations Self-disciplined, adaptable, and trustworthy Excellent conversion rate Results-driven with attention to detail Confident, quick thinker, and articulate communicator Supportive team member Here's what you can look forward to: Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health. Our Employee Assistance Programme offers free counselling support sessions. Our annual leave purchase scheme, where you can buy up to an extra 5 days of holiday. Get the latest gadgets and appliances with our Smart Tech Scheme. We're committed to reducing our carbon footprint with our Cycle2Work Scheme. We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF. You'll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles. Celebrate your loyalty with special days and celebrations for length of service. Planning for retirement? We've got you covered with that important pension pot. We'll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career. And of course, we like to have a little fun too! Our company socials bring our people together. So work hard, and then socialise even harder! We're excited to offer these amazing benefits to our hardworking teams. It's our way of showing appreciation for your dedication. At Charters, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives. Join us and experience a workplace that truly values you. Apply today!
Jul 03, 2025
Full time
Welcome to Charters, we're known for bringing local knowledge and strong values together, to put people first. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have 10 offices and over 150 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property. Now, we're happy to offer you an exciting opportunity to join our dynamic team as a Sales Valuation Manager in our Gosport office. The realistic OTE for this role is £55,000. Let's talk about the role. It involves; Conduct accurate property valuations using industry best practices Analyse market trends and data to determine property values Collaborate with internal teams, building strong partnerships Stay updated on regulatory requirements and industry standards Build and maintain excellent client relationships, providing expert guidance on the property market Mentor and evaluate team members for performance improvement Improve processes to enhance valuation efficiency We're not just looking for someone who fits our team; we want to be a good fit for you too! We're looking for individuals with qualities such as; Strong sales background in property Full driving license and own vehicle essential Proven experience conduction informative property valuations Self-disciplined, adaptable, and trustworthy Excellent conversion rate Results-driven with attention to detail Confident, quick thinker, and articulate communicator Supportive team member Here's what you can look forward to: Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health. Our Employee Assistance Programme offers free counselling support sessions. Our annual leave purchase scheme, where you can buy up to an extra 5 days of holiday. Get the latest gadgets and appliances with our Smart Tech Scheme. We're committed to reducing our carbon footprint with our Cycle2Work Scheme. We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF. You'll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles. Celebrate your loyalty with special days and celebrations for length of service. Planning for retirement? We've got you covered with that important pension pot. We'll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career. And of course, we like to have a little fun too! Our company socials bring our people together. So work hard, and then socialise even harder! We're excited to offer these amazing benefits to our hardworking teams. It's our way of showing appreciation for your dedication. At Charters, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives. Join us and experience a workplace that truly values you. Apply today!
Welcome to Charters, we're known for bringing local knowledge and strong values together, to put people first. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have 10 offices and over 150 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property. Now, we're happy to offer you an exciting opportunity to join our dynamic team as a Sales Valuation Manager in our Southsea office. Let's talk about the role. It involves; Conduct accurate property valuations using industry best practices Analyse market trends and data to determine property values Collaborate with internal teams, building strong partnerships Stay updated on regulatory requirements and industry standards Build and maintain excellent client relationships, providing expert guidance on the property market Mentor and evaluate team members for performance improvement Improve processes to enhance valuation efficiency We're not just looking for someone who fits our team; we want to be a good fit for you too! We're looking for individuals with qualities such as; Strong sales background in property Full driving license and own vehicle essential Proven experience conduction informative property valuations Self-disciplined, adaptable, and trustworthy Excellent conversion rate Results-driven with attention to detail Confident, quick thinker, and articulate communicator Supportive team member Here's what you can look forward to: Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health. Our Employee Assistance Programme offers free counselling support sessions. Our annual leave purchase scheme, where you can buy up to an extra 5 days of holiday. Get the latest gadgets and appliances with our Smart Tech Scheme. We're committed to reducing our carbon footprint with our Cycle2Work Scheme. We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF. You'll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles. Celebrate your loyalty with special days and celebrations for length of service. Planning for retirement? We've got you covered with that important pension pot. We'll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career. And of course, we like to have a little fun too! Our company socials bring our people together. So work hard, and then socialise even harder! We're excited to offer these amazing benefits to our hardworking teams. It's our way of showing appreciation for your dedication. At Charters, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives. Join us and experience a workplace that truly values you. Apply today!
Jul 03, 2025
Full time
Welcome to Charters, we're known for bringing local knowledge and strong values together, to put people first. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have 10 offices and over 150 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property. Now, we're happy to offer you an exciting opportunity to join our dynamic team as a Sales Valuation Manager in our Southsea office. Let's talk about the role. It involves; Conduct accurate property valuations using industry best practices Analyse market trends and data to determine property values Collaborate with internal teams, building strong partnerships Stay updated on regulatory requirements and industry standards Build and maintain excellent client relationships, providing expert guidance on the property market Mentor and evaluate team members for performance improvement Improve processes to enhance valuation efficiency We're not just looking for someone who fits our team; we want to be a good fit for you too! We're looking for individuals with qualities such as; Strong sales background in property Full driving license and own vehicle essential Proven experience conduction informative property valuations Self-disciplined, adaptable, and trustworthy Excellent conversion rate Results-driven with attention to detail Confident, quick thinker, and articulate communicator Supportive team member Here's what you can look forward to: Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health. Our Employee Assistance Programme offers free counselling support sessions. Our annual leave purchase scheme, where you can buy up to an extra 5 days of holiday. Get the latest gadgets and appliances with our Smart Tech Scheme. We're committed to reducing our carbon footprint with our Cycle2Work Scheme. We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF. You'll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles. Celebrate your loyalty with special days and celebrations for length of service. Planning for retirement? We've got you covered with that important pension pot. We'll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career. And of course, we like to have a little fun too! Our company socials bring our people together. So work hard, and then socialise even harder! We're excited to offer these amazing benefits to our hardworking teams. It's our way of showing appreciation for your dedication. At Charters, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives. Join us and experience a workplace that truly values you. Apply today!
Welcome to Charters, we're known for bringing local knowledge and strong values together, to put people first. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have 10 offices and over 150 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property. Now, we're happy to offer you an exciting opportunity to join our dynamic team as a Lettings Manager in our Bishops Waltham office. The role pays a releatic OTE of £50,000. Let's talk about the role. It involves Oversee all aspects of the Letting's operations Generate new business opportunities Prospect for potential clients and conduct rental valuations Provide exceptional customer service at all times Adapt to new systems and changing environments Assist with all aspects of the business when needed Work closely with the property management team and operational support teams Registering applicants looking for properties and keeping applicants up to date with properties that have come to market Booking and conducting viewings Taking and negotiating offers Referrals for Market Appraisals and Mortgage appointments We're not just looking for someone who fits our team; we want to be a good fit for you too! We're looking for individuals with qualities such as; Previous experience within lettings is required Full driving license and own vehicle essential Familiarity with lettings regulations and procedures ARLA qualified or willingness to obtain certification Highly organised with excellent prioritisation skills Strong work ethic and ability to work well under pressure Clear written and verbal communication skills Team player willing to assist as required. Here's what you can look forward to: Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health. Our Employee Assistance Programme offers free counselling support sessions. Our annual leave purchase scheme, where you can buy up to an extra 5 days of holiday. Get the latest gadgets and appliances with our Smart Tech Scheme. We're committed to reducing our carbon footprint with our Cycle2Work Scheme. We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF. You'll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles. Celebrate your loyalty with special days and celebrations for length of service. Planning for retirement? We've got you covered with that important pension pot. We'll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career. And of course, we like to have a little fun too! Our company socials bring our people together. So work hard, and then socialise even harder! We're excited to offer these amazing benefits to our hardworking teams. It's our way of showing appreciation for your dedication. At Charters, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives. Join us and experience a workplace that truly values you. Apply today!
Jul 03, 2025
Full time
Welcome to Charters, we're known for bringing local knowledge and strong values together, to put people first. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have 10 offices and over 150 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property. Now, we're happy to offer you an exciting opportunity to join our dynamic team as a Lettings Manager in our Bishops Waltham office. The role pays a releatic OTE of £50,000. Let's talk about the role. It involves Oversee all aspects of the Letting's operations Generate new business opportunities Prospect for potential clients and conduct rental valuations Provide exceptional customer service at all times Adapt to new systems and changing environments Assist with all aspects of the business when needed Work closely with the property management team and operational support teams Registering applicants looking for properties and keeping applicants up to date with properties that have come to market Booking and conducting viewings Taking and negotiating offers Referrals for Market Appraisals and Mortgage appointments We're not just looking for someone who fits our team; we want to be a good fit for you too! We're looking for individuals with qualities such as; Previous experience within lettings is required Full driving license and own vehicle essential Familiarity with lettings regulations and procedures ARLA qualified or willingness to obtain certification Highly organised with excellent prioritisation skills Strong work ethic and ability to work well under pressure Clear written and verbal communication skills Team player willing to assist as required. Here's what you can look forward to: Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health. Our Employee Assistance Programme offers free counselling support sessions. Our annual leave purchase scheme, where you can buy up to an extra 5 days of holiday. Get the latest gadgets and appliances with our Smart Tech Scheme. We're committed to reducing our carbon footprint with our Cycle2Work Scheme. We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF. You'll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles. Celebrate your loyalty with special days and celebrations for length of service. Planning for retirement? We've got you covered with that important pension pot. We'll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career. And of course, we like to have a little fun too! Our company socials bring our people together. So work hard, and then socialise even harder! We're excited to offer these amazing benefits to our hardworking teams. It's our way of showing appreciation for your dedication. At Charters, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives. Join us and experience a workplace that truly values you. Apply today!
Business Development Project Manager Mechanical Bias (Maternity Cover 18 months) Cambridgeshire £Neg A successful manufacturer based near Cambridge, providing bespoke products and solutions to various industries and developing new markets globally, is seeking Business Development Project Manager for maternity cover. Supporting the Senior Manager, you will manage the day-to-day running of all commercial project related matters, involving stake holders and third-party sub-contractors promoting a strong and positive relations across all operations within the business. Key responsibilities Include: Establish and maintain a standard of performance that supports the strategic vision for the business Management of Commercial projects. Manage and control of specifications including the release and updating processes internally and with customers and suppliers. Sales project management timelines utilising Gantt charts or equivalent to ensure projects meet agreed target completion dates. Project specification sign-off and acceptance with all the relevant participants including the customer. Manage and drive the design of packaging and artwork tasks within various customer and supplier facing projects. Ensure all Engineering Change Requests pertinent to commercial projects are managed correctly including the supporting processes and procedures. Provide full support to the Sales and Marketing teams on Sales Projects including project management of various commercial projects. Ensure that any agreed reports are completed by agreed deadlines and are properly reviewed with any critical actions highlighted and escalated where necessary. Promote and maintain a safe, clean and tidy approach to all work situations in line with the Company s Health & Safety policy & Housekeeping standards. You will possess exceptional interpersonal communication skills, diligent, self-driven with strong attention to detail and a team player. Ability to multi-task, flexible to work processes, proficient with project management and the ability to understand engineering drawings such as SolidWorks/CAD would be beneficial. Fantastic opportunity to work for a company that pushes the boundaries of technology and fun to work within a team of proud passionate individuals.
Jul 03, 2025
Contractor
Business Development Project Manager Mechanical Bias (Maternity Cover 18 months) Cambridgeshire £Neg A successful manufacturer based near Cambridge, providing bespoke products and solutions to various industries and developing new markets globally, is seeking Business Development Project Manager for maternity cover. Supporting the Senior Manager, you will manage the day-to-day running of all commercial project related matters, involving stake holders and third-party sub-contractors promoting a strong and positive relations across all operations within the business. Key responsibilities Include: Establish and maintain a standard of performance that supports the strategic vision for the business Management of Commercial projects. Manage and control of specifications including the release and updating processes internally and with customers and suppliers. Sales project management timelines utilising Gantt charts or equivalent to ensure projects meet agreed target completion dates. Project specification sign-off and acceptance with all the relevant participants including the customer. Manage and drive the design of packaging and artwork tasks within various customer and supplier facing projects. Ensure all Engineering Change Requests pertinent to commercial projects are managed correctly including the supporting processes and procedures. Provide full support to the Sales and Marketing teams on Sales Projects including project management of various commercial projects. Ensure that any agreed reports are completed by agreed deadlines and are properly reviewed with any critical actions highlighted and escalated where necessary. Promote and maintain a safe, clean and tidy approach to all work situations in line with the Company s Health & Safety policy & Housekeeping standards. You will possess exceptional interpersonal communication skills, diligent, self-driven with strong attention to detail and a team player. Ability to multi-task, flexible to work processes, proficient with project management and the ability to understand engineering drawings such as SolidWorks/CAD would be beneficial. Fantastic opportunity to work for a company that pushes the boundaries of technology and fun to work within a team of proud passionate individuals.
Recruiter - Maternity Leave Cover - 18 months Full-time Company Description We are in Business for People, empowering people in service organizations with innovative Enterprise andBusiness software solutions. We've innovated and taken a new approach to delivering ERP that works forpeople. Self-driving, adaptive and intuitive software that is changing the way people work. Our solutionsempower people and deliver a better people experience so people can spend time on meaningful high valuework they live for. Job Description As a Recruiter, you will manage and drive the end-to-end recruitment process with a focus on global roles across Europe, APAC, and North America. You will play a key role in ensuring we attract and hire top talent efficiently and effectively across multiple regions. This is a remote position, based in Poland. Key Responsibilities: Partner with hiring managers across various regions to understand role requirements and develop recruitment strategies to close vacancies quickly with the best talent. Source and connect with candidates globally, building relationships and discussing career opportunities that align with their motivations and Unit4's culture. Manage the recruitment process within our ATS (SmartRecruiters), ensuring accuracy and efficiency throughout the lifecycle of each vacancy. Collaborate closely with internal teams, such as People Advisory,Compensation & Benefits, Employer Branding an IT to ensure a smooth hiring process across regions. Qualifications Experience working as a full-lifecycle Recruiter in either an agency or in-house environment A natural hunter for talent. You'll be at your best when connecting with A-Players and building talent pools Passion for engaging with people and sharing our energy & love for working at Unit4 You have a high sense of urgency and ability to thrive in an international fast-paced environment Curious by nature and demonstrate a sales & marketing mindset, An interest / experience in employer branding activities You are social media savy and know how to digitally connect and excite others You are tech savvy and know your way around systems, tools and applications You are fluent in English, spoken and written. Other European languages are a big advantage Additional Information Join Unit4 and be part of one of the most exciting journeys in the cloud ERP software space. We're a fast-paced, high-growth, people-centric company, delivering enterprise software for a great people experience,and offering our own people a host of benefits and development opportunities. Grow with us At Unit4, we offer: a culture built on trust - giving you the freedom and autonomy to be successful, balance - with our uncapped time off policy, remote working opportunities and Global Wellbeing Dayswhen the whole company can switch off and prioritize well-being, talented colleagues, role models and mentors - work, learn and be inspired by some of the best talentin the software industry, a commitment to sustainability - with initiatives such as our Act4Good program, a way for everyone atUnit4 to come together and engage in actions that benefit society and the planet, a safe and inclusive working environment - supported by our Employee Resource Groups, which areopen to all and include Women at Unit4, Pride at Unit4, Mental Health and Access at Unit4, andPeople of Color at Unit4. Unit4 is committed to ensuring equal opportunity for everyone. Together, we continue to build an inclusive culture that encourages and celebrates the diversity of our employees, where they all are seen as a real value to the company. We guarantee a fair consideration for employment, without discrimination. Thats why we make our hiring decisions solid based on merit, qualifications and current business needs. We invite you to be a part of this diversity and join our community! Take a look at some of the other great opportunities at Unit4.
Jul 03, 2025
Full time
Recruiter - Maternity Leave Cover - 18 months Full-time Company Description We are in Business for People, empowering people in service organizations with innovative Enterprise andBusiness software solutions. We've innovated and taken a new approach to delivering ERP that works forpeople. Self-driving, adaptive and intuitive software that is changing the way people work. Our solutionsempower people and deliver a better people experience so people can spend time on meaningful high valuework they live for. Job Description As a Recruiter, you will manage and drive the end-to-end recruitment process with a focus on global roles across Europe, APAC, and North America. You will play a key role in ensuring we attract and hire top talent efficiently and effectively across multiple regions. This is a remote position, based in Poland. Key Responsibilities: Partner with hiring managers across various regions to understand role requirements and develop recruitment strategies to close vacancies quickly with the best talent. Source and connect with candidates globally, building relationships and discussing career opportunities that align with their motivations and Unit4's culture. Manage the recruitment process within our ATS (SmartRecruiters), ensuring accuracy and efficiency throughout the lifecycle of each vacancy. Collaborate closely with internal teams, such as People Advisory,Compensation & Benefits, Employer Branding an IT to ensure a smooth hiring process across regions. Qualifications Experience working as a full-lifecycle Recruiter in either an agency or in-house environment A natural hunter for talent. You'll be at your best when connecting with A-Players and building talent pools Passion for engaging with people and sharing our energy & love for working at Unit4 You have a high sense of urgency and ability to thrive in an international fast-paced environment Curious by nature and demonstrate a sales & marketing mindset, An interest / experience in employer branding activities You are social media savy and know how to digitally connect and excite others You are tech savvy and know your way around systems, tools and applications You are fluent in English, spoken and written. Other European languages are a big advantage Additional Information Join Unit4 and be part of one of the most exciting journeys in the cloud ERP software space. We're a fast-paced, high-growth, people-centric company, delivering enterprise software for a great people experience,and offering our own people a host of benefits and development opportunities. Grow with us At Unit4, we offer: a culture built on trust - giving you the freedom and autonomy to be successful, balance - with our uncapped time off policy, remote working opportunities and Global Wellbeing Dayswhen the whole company can switch off and prioritize well-being, talented colleagues, role models and mentors - work, learn and be inspired by some of the best talentin the software industry, a commitment to sustainability - with initiatives such as our Act4Good program, a way for everyone atUnit4 to come together and engage in actions that benefit society and the planet, a safe and inclusive working environment - supported by our Employee Resource Groups, which areopen to all and include Women at Unit4, Pride at Unit4, Mental Health and Access at Unit4, andPeople of Color at Unit4. Unit4 is committed to ensuring equal opportunity for everyone. Together, we continue to build an inclusive culture that encourages and celebrates the diversity of our employees, where they all are seen as a real value to the company. We guarantee a fair consideration for employment, without discrimination. Thats why we make our hiring decisions solid based on merit, qualifications and current business needs. We invite you to be a part of this diversity and join our community! Take a look at some of the other great opportunities at Unit4.
Join our journey to create a new experience for The National Lottery and help us to power change for the greater good. We are Allwyn UK, part of the Allwyn Entertainment Group - a multi-national lottery operator with a market-leading presence across Europe which includes: Czech Republic, Austria, Greece, Cyprus & Italy. While the main contribution of The National Lottery to society is through the funds to good causes, at Allwyn we put our purpose and values at the heart of everything we do.Join us as we embark on a once-in-a-lifetime, largescale transformation journey by creating a National Lottery that delivers more money to good causes. We'll talk a bit more about us further down the page, but for now - let's talk about the role and who we're looking for A bit about the role We are an innovative in-house function poised for growth and expansion. As we embark on this exciting journey, we are committed to delivering exceptional creative solutions that drive our brands forward. We are looking for someone who thrives on collaboration, creativity and pushing boundaries to set new standards in the industry. We operate a hybrid working model and require employees to work from our offices 3 days per week. For this role, we expect the ClientServices Manager to spend time across our Watford HQ and London site. These in-office days will be spread across the standard working week (Monday-Friday). As a Client Services Manager within our in-house team, you will play a crucial role in delivering impactful campaigns for some of the UK's best-known brands. This is a unique opportunity to work in innovative ways, championing creative excellence across a wide range of advertising and marketing content. The ideal candidate will have experience managing the playout process for ads, developing and delivering always-on and reactive content, and overseeing end-to-end campaign management. You will be the key interface between brand teams and the Creative Hub - responsible for ensuring stakeholder feedback is addressed at each stage without compromising creative output or delivery. You will excel at following process and collaboration with all functions within CH and with our Marketing colleagues - adding value to briefs and acting as a guardian of the creative work. You will help to manage the playout process of ads for accurate and seamless delivery. Campaign Management & Delivery: Manage the development, execution, and delivery of multi-channel advertising campaigns, ensuring each project meets brand standards, deadlines, and budget requirements. Help to oversee the playout process for radio, VOD and TV ads, ensuring accurate scheduling, asset trafficking, and platform compliance. Support in collaborating with creative, production, and media teams to streamline workflows and optimise content delivery. Always-On & Reactive Content Development: Work with creative teams to drive the creation of always-on content that keeps the brand relevant and engaging across multiple touchpoints Manage the planning and rapid development of reactive content, ensuring swift turnarounds without sacrificing quality or brand integrity. Relationship Management: Act as the main point of contact between internal brand stakeholders and the Creative Hub team, ensuring clear and proactive communication and swift problem resolution. Build strong relationships with cross-functional teams, from media planning to legal, to align on campaign objectives and compliance requirements. Collaborate with Agency partners to ensure alignment between brand campaign strategy and content strategy Briefing & Strategy Support: Receive, interpret, and help to translate briefs from internal stakeholders into actionable plans that inspire creative teams and deliver impactful work. Reporting & Performance Analysis: Monitor and analyse campaign performance, providing insights and recommendations that drive future improvements. Develop regular updates and reports to keep stakeholders informed on project status, results, and optimisations Requirements Proven experience (3+ years) in account management within an in-house agency or creative agency environment, ideally within a large-scale, high-profile brand. Strong understanding of the ad playout process across TV, digital, social, and radio channels. Skills: Exceptional project management skills with the ability to manage multiple campaigns simultaneously and adapt to changing priorities Strong interpersonal and communication skills, with the ability to influence and collaborate with cross-functional teams. Analytical skills with a solid understanding of campaign performance metrics, and the ability to translate data insights into actionable recommendations. Benefits 26 days paid leave (plus bank holidays) Annual bonus scheme 2 x Life Days 4 x Salary of Life Insurance Pension: we'll match your contribution up to 8.5% Single Private Health Cover £500 Wellness Allowance Income Protection Enhanced parental leave (maternity and paternity) Eye Care, Dental and Cycle To Work schemes
Jul 03, 2025
Full time
Join our journey to create a new experience for The National Lottery and help us to power change for the greater good. We are Allwyn UK, part of the Allwyn Entertainment Group - a multi-national lottery operator with a market-leading presence across Europe which includes: Czech Republic, Austria, Greece, Cyprus & Italy. While the main contribution of The National Lottery to society is through the funds to good causes, at Allwyn we put our purpose and values at the heart of everything we do.Join us as we embark on a once-in-a-lifetime, largescale transformation journey by creating a National Lottery that delivers more money to good causes. We'll talk a bit more about us further down the page, but for now - let's talk about the role and who we're looking for A bit about the role We are an innovative in-house function poised for growth and expansion. As we embark on this exciting journey, we are committed to delivering exceptional creative solutions that drive our brands forward. We are looking for someone who thrives on collaboration, creativity and pushing boundaries to set new standards in the industry. We operate a hybrid working model and require employees to work from our offices 3 days per week. For this role, we expect the ClientServices Manager to spend time across our Watford HQ and London site. These in-office days will be spread across the standard working week (Monday-Friday). As a Client Services Manager within our in-house team, you will play a crucial role in delivering impactful campaigns for some of the UK's best-known brands. This is a unique opportunity to work in innovative ways, championing creative excellence across a wide range of advertising and marketing content. The ideal candidate will have experience managing the playout process for ads, developing and delivering always-on and reactive content, and overseeing end-to-end campaign management. You will be the key interface between brand teams and the Creative Hub - responsible for ensuring stakeholder feedback is addressed at each stage without compromising creative output or delivery. You will excel at following process and collaboration with all functions within CH and with our Marketing colleagues - adding value to briefs and acting as a guardian of the creative work. You will help to manage the playout process of ads for accurate and seamless delivery. Campaign Management & Delivery: Manage the development, execution, and delivery of multi-channel advertising campaigns, ensuring each project meets brand standards, deadlines, and budget requirements. Help to oversee the playout process for radio, VOD and TV ads, ensuring accurate scheduling, asset trafficking, and platform compliance. Support in collaborating with creative, production, and media teams to streamline workflows and optimise content delivery. Always-On & Reactive Content Development: Work with creative teams to drive the creation of always-on content that keeps the brand relevant and engaging across multiple touchpoints Manage the planning and rapid development of reactive content, ensuring swift turnarounds without sacrificing quality or brand integrity. Relationship Management: Act as the main point of contact between internal brand stakeholders and the Creative Hub team, ensuring clear and proactive communication and swift problem resolution. Build strong relationships with cross-functional teams, from media planning to legal, to align on campaign objectives and compliance requirements. Collaborate with Agency partners to ensure alignment between brand campaign strategy and content strategy Briefing & Strategy Support: Receive, interpret, and help to translate briefs from internal stakeholders into actionable plans that inspire creative teams and deliver impactful work. Reporting & Performance Analysis: Monitor and analyse campaign performance, providing insights and recommendations that drive future improvements. Develop regular updates and reports to keep stakeholders informed on project status, results, and optimisations Requirements Proven experience (3+ years) in account management within an in-house agency or creative agency environment, ideally within a large-scale, high-profile brand. Strong understanding of the ad playout process across TV, digital, social, and radio channels. Skills: Exceptional project management skills with the ability to manage multiple campaigns simultaneously and adapt to changing priorities Strong interpersonal and communication skills, with the ability to influence and collaborate with cross-functional teams. Analytical skills with a solid understanding of campaign performance metrics, and the ability to translate data insights into actionable recommendations. Benefits 26 days paid leave (plus bank holidays) Annual bonus scheme 2 x Life Days 4 x Salary of Life Insurance Pension: we'll match your contribution up to 8.5% Single Private Health Cover £500 Wellness Allowance Income Protection Enhanced parental leave (maternity and paternity) Eye Care, Dental and Cycle To Work schemes
KRG are working with a long established and highly respected integrated marketing agency in Brighton who are on the search for an SEO Manager to join their growing team. They work on integrated campaigns for a range of local and UK clients using their specialists across SEO, content, social media, paid media, web design and analytics. The team has been expanding over the past few months as the agency has had a increase of inbound leads with new clients and they value ensuring that none of the team have a workload which is too much, so they're looking to hire another Manager to own some of their growing client accounts! Key Responsibilities: Develop and execute SEO strategies tailored to clients' goals and target audiences. Conduct keyword research to identify opportunities for content and technical optimisation. Perform SEO audits of client websites to assess performance, uncover issues, and recommend improvements. Manage on-page SEO including meta tags, internal linking, URL structure, content optimisation, and schema markup. Oversee technical SEO such as site speed, mobile-friendliness, crawlability, indexing, and structured data. Collaborate with content teams to guide the creation of SEO-optimised content (blogs, landing pages, etc.). Monitor and analyse SEO performance using tools like Google Analytics, Search Console, SEMrush, Ahrefs, etc. Generate reports that clearly communicate SEO progress, KPIs, and ROI to clients. Stay up to date with industry trends, algorithm updates, and best practices. Coordinate with web developers to implement technical changes and enhancements. Communicate with clients regularly to provide updates, present results, and refine strategy. Support junior team members, ensuring best practices are followed across client accounts. Maintain project timelines and budgets while ensuring deliverables meet quality standards. About You: Agency side SEO experience at a Senior Executive or Manager level - or equivalent. Good organisation and time management skills. Analytical mind and problem-solving skills. Great written skills. Proficiency in Google Docs, Sheets and Slides. Basic understanding of CSS and HTML. Basic understanding of WordPress and other CMS systems. Good understanding of digital marketing channels. Basic understanding/interest in AI. What can they offer you? The agency is focusing on expanding their already established SEO team with three new hires in the past 6 months - everybody across the agency sees the value in SEO and wants the team to do well! A vibrant and creative environment in the heart of Brighton. 28 days holiday, plus bank holidays. Christmas office closure. Hybrid working model. Enhanced maternity, paternity, adoption and sick pay Employee Assistance Programme (EAP) supporting health and wellbeing Scottish Widows pension Personal Development Plan with biannual reviews and objective setting Annual pay review Unparalleled training and development opportunities. Regular employee training sessions and team-building activities Referral Bonus for introducing new employees Regular company socials Christmas and Summer company parties Amazon voucher on your birthday Local artisan coffee, weekly fruit delivery, cakes and treats Modern and creative office space with break-out areas, including pool, ping pong table and darts. Ready to Take the Next Step? If you're passionate about SEO and looking to make an impact in a team that values its people, KRG want to hear from you
Jul 03, 2025
Full time
KRG are working with a long established and highly respected integrated marketing agency in Brighton who are on the search for an SEO Manager to join their growing team. They work on integrated campaigns for a range of local and UK clients using their specialists across SEO, content, social media, paid media, web design and analytics. The team has been expanding over the past few months as the agency has had a increase of inbound leads with new clients and they value ensuring that none of the team have a workload which is too much, so they're looking to hire another Manager to own some of their growing client accounts! Key Responsibilities: Develop and execute SEO strategies tailored to clients' goals and target audiences. Conduct keyword research to identify opportunities for content and technical optimisation. Perform SEO audits of client websites to assess performance, uncover issues, and recommend improvements. Manage on-page SEO including meta tags, internal linking, URL structure, content optimisation, and schema markup. Oversee technical SEO such as site speed, mobile-friendliness, crawlability, indexing, and structured data. Collaborate with content teams to guide the creation of SEO-optimised content (blogs, landing pages, etc.). Monitor and analyse SEO performance using tools like Google Analytics, Search Console, SEMrush, Ahrefs, etc. Generate reports that clearly communicate SEO progress, KPIs, and ROI to clients. Stay up to date with industry trends, algorithm updates, and best practices. Coordinate with web developers to implement technical changes and enhancements. Communicate with clients regularly to provide updates, present results, and refine strategy. Support junior team members, ensuring best practices are followed across client accounts. Maintain project timelines and budgets while ensuring deliverables meet quality standards. About You: Agency side SEO experience at a Senior Executive or Manager level - or equivalent. Good organisation and time management skills. Analytical mind and problem-solving skills. Great written skills. Proficiency in Google Docs, Sheets and Slides. Basic understanding of CSS and HTML. Basic understanding of WordPress and other CMS systems. Good understanding of digital marketing channels. Basic understanding/interest in AI. What can they offer you? The agency is focusing on expanding their already established SEO team with three new hires in the past 6 months - everybody across the agency sees the value in SEO and wants the team to do well! A vibrant and creative environment in the heart of Brighton. 28 days holiday, plus bank holidays. Christmas office closure. Hybrid working model. Enhanced maternity, paternity, adoption and sick pay Employee Assistance Programme (EAP) supporting health and wellbeing Scottish Widows pension Personal Development Plan with biannual reviews and objective setting Annual pay review Unparalleled training and development opportunities. Regular employee training sessions and team-building activities Referral Bonus for introducing new employees Regular company socials Christmas and Summer company parties Amazon voucher on your birthday Local artisan coffee, weekly fruit delivery, cakes and treats Modern and creative office space with break-out areas, including pool, ping pong table and darts. Ready to Take the Next Step? If you're passionate about SEO and looking to make an impact in a team that values its people, KRG want to hear from you
Company Description Raffles London at The OWO on London's Whitehall, unites the allure and heritage of Raffleswith one of the world's most historic addresses with a name is synonymous with luxury, glamour, and extraordinary adventure. This fine Grade II listed Edwardian building has beentransformed with 120 rooms and suites along with a collection of 85 exceptional branded residences. Within The OWO destination there are a total of nine restaurants and three bars, including one by our signature chef Mauro Colagreco. The Guerlain spa and Pillar Wellness offer the latest in wellbeing, and a 600 seated-capacity grand ballroom, The Whitehall, is perfect for all kinds of special occasions and events. Within these much-storied walls, where legendary statesmen and women once shapedthe modern world, guests are now invited to discover new and inspiring emotions andconnections. At Raffles, you arrive as a guest, leave as a friend and return as family. Job Description The Membership Sales Manager is a foundational position that will play a critical role in driving the growth of the Spa & Wellness Club at Raffles London. While primarily focused on establishing an exclusive membership and managing an effective member retention programme, the Membership Sales Manager will drive business development and sales of all spa and wellness revenue streams. Developing communication between the spa and members, running membership events and updates to cement a strong connection between the Raffles and its members. Responsibilities Operation Achieve membership sales ahead of budget. Ensure membership retention is high through ongoing member relations and working with the wider team to ensure members have a world class experience. Deliver budgeted growth across all spa and wellness club income streams. Assist with preparing the annual sales and marketing plan. Work closely with the communications team to plan and execute marketing activity. Generate new business leads for groups, events, and corporate bookings. Produce accurate, transparent sales reports and analysis as required by Director of Wellbeing. Duty Manager shifts are requires Additional responsibilities in absence of line manager or senior employee. Performs other duties as required or assigned including working in a different department or restaurant, than usually assigned. Additional Information Why join our Raffles team? Not only will you be joining one of the world's best hotels you will also receive great benefits including: 31 days holiday including bank holidays plus a day extra for every year of your service up to 5 years. Staff meals whist on duty. Free dry cleaning for uniform. Employer pension contribution of 3% Enhanced sick pay. Enhanced maternity, paternity and adoption pay. Life Assurance 1x salary Employee assistance program, including virtual GP and financial advice. Season ticket loans and cycle to work scheme. Colleague gifting to celebrate special occasions. Paid days off to move house or give back time to a charity of your choice. Internal learning and development programmes tailored to you. Fun-filled events, whether that's a pub quiz, team run or festive party. Employee benefit card offering discounted rates of up to 30% at Accor worldwide and Raffles London F&B outlets. Worldwide development opportunities across Accor's extensive brand portfolio. What are the Raffles Values? Be You: Be creative, innovative, and enthusiastic, showing your personality and flair. Be Kind: Demonstrates humility and generosity through emotional connection with colleagues and guests. Be Happy: Consistently uplifting colleagues and guests through a joyful connection and positive personality. Be Confident: Openly shares knowledge and skills with other colleagues to achieve excellence. Have Your Purpose: Demonstrating care and responsibility within your role, to make a tangible impact on the business.
Jul 03, 2025
Full time
Company Description Raffles London at The OWO on London's Whitehall, unites the allure and heritage of Raffleswith one of the world's most historic addresses with a name is synonymous with luxury, glamour, and extraordinary adventure. This fine Grade II listed Edwardian building has beentransformed with 120 rooms and suites along with a collection of 85 exceptional branded residences. Within The OWO destination there are a total of nine restaurants and three bars, including one by our signature chef Mauro Colagreco. The Guerlain spa and Pillar Wellness offer the latest in wellbeing, and a 600 seated-capacity grand ballroom, The Whitehall, is perfect for all kinds of special occasions and events. Within these much-storied walls, where legendary statesmen and women once shapedthe modern world, guests are now invited to discover new and inspiring emotions andconnections. At Raffles, you arrive as a guest, leave as a friend and return as family. Job Description The Membership Sales Manager is a foundational position that will play a critical role in driving the growth of the Spa & Wellness Club at Raffles London. While primarily focused on establishing an exclusive membership and managing an effective member retention programme, the Membership Sales Manager will drive business development and sales of all spa and wellness revenue streams. Developing communication between the spa and members, running membership events and updates to cement a strong connection between the Raffles and its members. Responsibilities Operation Achieve membership sales ahead of budget. Ensure membership retention is high through ongoing member relations and working with the wider team to ensure members have a world class experience. Deliver budgeted growth across all spa and wellness club income streams. Assist with preparing the annual sales and marketing plan. Work closely with the communications team to plan and execute marketing activity. Generate new business leads for groups, events, and corporate bookings. Produce accurate, transparent sales reports and analysis as required by Director of Wellbeing. Duty Manager shifts are requires Additional responsibilities in absence of line manager or senior employee. Performs other duties as required or assigned including working in a different department or restaurant, than usually assigned. Additional Information Why join our Raffles team? Not only will you be joining one of the world's best hotels you will also receive great benefits including: 31 days holiday including bank holidays plus a day extra for every year of your service up to 5 years. Staff meals whist on duty. Free dry cleaning for uniform. Employer pension contribution of 3% Enhanced sick pay. Enhanced maternity, paternity and adoption pay. Life Assurance 1x salary Employee assistance program, including virtual GP and financial advice. Season ticket loans and cycle to work scheme. Colleague gifting to celebrate special occasions. Paid days off to move house or give back time to a charity of your choice. Internal learning and development programmes tailored to you. Fun-filled events, whether that's a pub quiz, team run or festive party. Employee benefit card offering discounted rates of up to 30% at Accor worldwide and Raffles London F&B outlets. Worldwide development opportunities across Accor's extensive brand portfolio. What are the Raffles Values? Be You: Be creative, innovative, and enthusiastic, showing your personality and flair. Be Kind: Demonstrates humility and generosity through emotional connection with colleagues and guests. Be Happy: Consistently uplifting colleagues and guests through a joyful connection and positive personality. Be Confident: Openly shares knowledge and skills with other colleagues to achieve excellence. Have Your Purpose: Demonstrating care and responsibility within your role, to make a tangible impact on the business.
About Us Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, native AI-optimized services, technologies and products. Sophos is now the largest pure-play Managed Detection and Response (MDR) provider, supporting more than 28,000 organizations. In addition to MDR and other services, Sophos' complete portfolio includes industry-leading endpoint, network, email, and cloud security that interoperate and adapt to defend through the Sophos Central platform. Secureworks provides the innovative, market-leading Taegis XDR/MDR, identity threat detection and response (ITDR), next-gen SIEM capabilities, managed risk, and a comprehensive set of advisory services. Sophos sells all these solutions through reseller partners, Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) worldwide, defending more than 600,000 organizations worldwide from phishing, ransomware, data theft, other every day and state-sponsored cybercrimes. The solutions are powered by historical and real-time threat intelligence from Sophos X-Ops and the newly added Counter Threat Unit (CTU). Sophos is headquartered in Oxford, U.K. More information is available at . Role Summary At Sophos, we protect people from cybercrime by developing powerful and intuitive products and services that provide the world's most effective cybersecurity for organizations of any size. The Sophos Global Renewals team is dedicated to ensuring every customer realizes the value they receive by renewing and expanding our business partnership. As the Senior Director, EMEA Renewals, you will be accountable for the entire Renewals revenue for EMEA, and will lead teams of Renewal Account Managers, Renewals Specialists, and their managers to achieve and exceed renewal rate and ACV business targets for the theater. Reporting to the Vice President, Global Renewals, you will be the leader in ensuring the ongoing retention and growth of our customer base across EMEA. You will be responsible for ensuring enablement, support, coaching and accountability of the team, accurately forecasting the theater business to leadership, partnering with the new business sales leadership to ensure a valuable customer experience, and being part of the global renewals leadership team. Your team will work collaboratively with the new business sales team, ensuring that together we are ensuring all customers realize the value of both the Sophos solutions and our partnership by renewing and expanding that business relationship. Your team will work closely with partners and distributors in the execution of the business and will collaborate with internal stakeholders and partners. What You Will Do: EMEA Leadership: Inspire and lead your organization to excellence through achievement by providing a cohesive strategy and plan, guidance, coaching, and driving accountability to achieving business targets. Strategic Planning: You will collaborate with new business sales leadership to ensure a coordinated strategic sales plan is being defined and executed, and that the customer experience is enhanced through that partnership. Retention: Drive retention by leading the execution of identification of renewal risk and partnering with customer success and channel teams to identify and mitigate that risk, leading to maximizing renewal rates. Expansion: Through the course of managing contract renewals, identify upsell, cross-sell and expansion opportunities within the existing customer base. Customer and Partner Engagement: Foster strong relationships with key customers, partners, and distributors, ensuring their satisfaction and addressing any concerns promptly. Performance Metrics: Track key performance metrics, analyzing data to make data-driven decisions and optimize the renewals process and drive rep productivity. Forecasting and Planning: Ensure accurate revenue forecasts and budgets for the renewal sales team, aligning with company objectives and the delivery of accurate and timely forecasts by the team for escalation reporting. Market Intelligence: Stay updated on industry trends, competitors, and customer needs to offer localize insights to global MI, including specific focus on trends regarding renewal best practices. Process Improvement: Continuously evaluate and improve renewals processes to enhance efficiency and customer experience. Assist in developing automation plans that will improve the renewal process. Recruit and develop high performing teams and mentor the management team to follow best practice in this regard. Manage the performance of your management team through individual learning plans, performance feedback and career development. Handle performance issues timely and appropriately ensuring to partner with the right internal resources to support areas of underperformance, including identifying leading indicators to potential performance problems. Retain, through effective recognition and career development processes, highly effective teams, developing succession planning and cover on an ongoing basis and for future headcount planning. What You Will Bring: Highly motivated and have a burning desire to lead an organization to overachievement of business targets, inspire innovation, and create a culture that drives employee engagement and passion. Humble, with a demonstrated willingness to inspire by putting team above self, sharing credit and acknowledging others, and celebrating team achievements An excellent communicator and collaborator, able to motivate and inspire others by simplifying the complex Degree in business, sales or marketing, or a related field; or relevant work experience. Proven track record of overachievement in leading a consultative and matrixed selling environment. Demonstrated success managing and growing renewals or sales organizations with a heavy focus on renewal rates and recurring revenue / ARR. Strong understanding of subscription-based business models. Previous and proven leadership experience, including second line management experience. Excellent communication and negotiation skills. Languages are a plus, English - written and verbal - fluent; and another language would be beneficial Analytical mindset with the ability to use data to drive decision-making. Experience in cybersecurity is a plus. Ready to Join Us? At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back -we encourage you to apply. What's Great About Sophos? Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. Please refer to the location details in our job postings for further information. Our people - we innovate and create, all of which are accompanied by a great sense of fun and team spirit Employee-led diversity and inclusion networks that build community and provide education and advocacy Annual charity and fundraising initiatives and volunteer days for employees to support local communities Global employee sustainability initiatives to reduce our environmental footprint Global fitness and trivia competitions to keep our bodies and minds sharp Global wellbeing days for employees to relax and recharge Monthly wellbeing webinars and training to support employee health and wellbeing Our Commitment To You We're proud of the diverse and inclusive environment we have at Sophos, and we're committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know. Data Protection If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos' data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered Sophos
Jul 03, 2025
Full time
About Us Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, native AI-optimized services, technologies and products. Sophos is now the largest pure-play Managed Detection and Response (MDR) provider, supporting more than 28,000 organizations. In addition to MDR and other services, Sophos' complete portfolio includes industry-leading endpoint, network, email, and cloud security that interoperate and adapt to defend through the Sophos Central platform. Secureworks provides the innovative, market-leading Taegis XDR/MDR, identity threat detection and response (ITDR), next-gen SIEM capabilities, managed risk, and a comprehensive set of advisory services. Sophos sells all these solutions through reseller partners, Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) worldwide, defending more than 600,000 organizations worldwide from phishing, ransomware, data theft, other every day and state-sponsored cybercrimes. The solutions are powered by historical and real-time threat intelligence from Sophos X-Ops and the newly added Counter Threat Unit (CTU). Sophos is headquartered in Oxford, U.K. More information is available at . Role Summary At Sophos, we protect people from cybercrime by developing powerful and intuitive products and services that provide the world's most effective cybersecurity for organizations of any size. The Sophos Global Renewals team is dedicated to ensuring every customer realizes the value they receive by renewing and expanding our business partnership. As the Senior Director, EMEA Renewals, you will be accountable for the entire Renewals revenue for EMEA, and will lead teams of Renewal Account Managers, Renewals Specialists, and their managers to achieve and exceed renewal rate and ACV business targets for the theater. Reporting to the Vice President, Global Renewals, you will be the leader in ensuring the ongoing retention and growth of our customer base across EMEA. You will be responsible for ensuring enablement, support, coaching and accountability of the team, accurately forecasting the theater business to leadership, partnering with the new business sales leadership to ensure a valuable customer experience, and being part of the global renewals leadership team. Your team will work collaboratively with the new business sales team, ensuring that together we are ensuring all customers realize the value of both the Sophos solutions and our partnership by renewing and expanding that business relationship. Your team will work closely with partners and distributors in the execution of the business and will collaborate with internal stakeholders and partners. What You Will Do: EMEA Leadership: Inspire and lead your organization to excellence through achievement by providing a cohesive strategy and plan, guidance, coaching, and driving accountability to achieving business targets. Strategic Planning: You will collaborate with new business sales leadership to ensure a coordinated strategic sales plan is being defined and executed, and that the customer experience is enhanced through that partnership. Retention: Drive retention by leading the execution of identification of renewal risk and partnering with customer success and channel teams to identify and mitigate that risk, leading to maximizing renewal rates. Expansion: Through the course of managing contract renewals, identify upsell, cross-sell and expansion opportunities within the existing customer base. Customer and Partner Engagement: Foster strong relationships with key customers, partners, and distributors, ensuring their satisfaction and addressing any concerns promptly. Performance Metrics: Track key performance metrics, analyzing data to make data-driven decisions and optimize the renewals process and drive rep productivity. Forecasting and Planning: Ensure accurate revenue forecasts and budgets for the renewal sales team, aligning with company objectives and the delivery of accurate and timely forecasts by the team for escalation reporting. Market Intelligence: Stay updated on industry trends, competitors, and customer needs to offer localize insights to global MI, including specific focus on trends regarding renewal best practices. Process Improvement: Continuously evaluate and improve renewals processes to enhance efficiency and customer experience. Assist in developing automation plans that will improve the renewal process. Recruit and develop high performing teams and mentor the management team to follow best practice in this regard. Manage the performance of your management team through individual learning plans, performance feedback and career development. Handle performance issues timely and appropriately ensuring to partner with the right internal resources to support areas of underperformance, including identifying leading indicators to potential performance problems. Retain, through effective recognition and career development processes, highly effective teams, developing succession planning and cover on an ongoing basis and for future headcount planning. What You Will Bring: Highly motivated and have a burning desire to lead an organization to overachievement of business targets, inspire innovation, and create a culture that drives employee engagement and passion. Humble, with a demonstrated willingness to inspire by putting team above self, sharing credit and acknowledging others, and celebrating team achievements An excellent communicator and collaborator, able to motivate and inspire others by simplifying the complex Degree in business, sales or marketing, or a related field; or relevant work experience. Proven track record of overachievement in leading a consultative and matrixed selling environment. Demonstrated success managing and growing renewals or sales organizations with a heavy focus on renewal rates and recurring revenue / ARR. Strong understanding of subscription-based business models. Previous and proven leadership experience, including second line management experience. Excellent communication and negotiation skills. Languages are a plus, English - written and verbal - fluent; and another language would be beneficial Analytical mindset with the ability to use data to drive decision-making. Experience in cybersecurity is a plus. Ready to Join Us? At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back -we encourage you to apply. What's Great About Sophos? Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. Please refer to the location details in our job postings for further information. Our people - we innovate and create, all of which are accompanied by a great sense of fun and team spirit Employee-led diversity and inclusion networks that build community and provide education and advocacy Annual charity and fundraising initiatives and volunteer days for employees to support local communities Global employee sustainability initiatives to reduce our environmental footprint Global fitness and trivia competitions to keep our bodies and minds sharp Global wellbeing days for employees to relax and recharge Monthly wellbeing webinars and training to support employee health and wellbeing Our Commitment To You We're proud of the diverse and inclusive environment we have at Sophos, and we're committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know. Data Protection If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos' data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered Sophos
About 1Password At 1Password, we're building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 165,000 businesses and millions of people trust us to provide seamless, secure access to their most critical information. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. Our Customer Success team works proactively and prescriptively to help customers get the most value from their investment in security and privacy by establishing long term relationships and acting as trusted advisors to our customers. The Customer Success Manager guidesTeams and Business customers through established best practices by demonstrating anunderstanding of their structure and needs while guiding them throughout their 1Password lifecycle working closely with Onboarding and Account management. This individual acts as the customer champion and advocate, helping increase awareness of customer needs and priorities. Customer retention is a key focus for this team member, supporting our customers in seeing the value of their investment with 1Password, and driving towards their adoption goals through proactive and reactive customer engagement. This is a remote opportunity in the UK. What we're looking for: Minimum 2 years experience managing a large book of business in a Customer Success role in a SaaS or Tech environment servicing customers at scale through strategic calls and engagement Fluent in French both verbally and written. Strong communication skills over email, the phone, or video call. Presenting and speaking to new people each day excites you. Your style is concise yet empathetic - with a balance of teaching and listening/learning yourself as well as knowing when to pivot in a conversation. Experience with, and passion for, helping people or businesses use software to be more productive and efficient. You're passionate about discovering what a team needs in their workplace, and you ask strong open-ended questions that help you learn more about them. You enjoy translating technical terms for customers who find technology confusing or intimidating. Experience proactively guiding customers through their lifecycle via email, webinars, and customized sessions; making prescriptive recommendations and helping customers achieve their desired outcomes and ensure high adoption rates across a book of business. Follows defined outreach and follow-up communication processes managing data and activity of customers in tandem with the Onboarding and Account management teams; and synthesizing and logging findings from customer discussions such as feature requests, customer details, and general feedback/metrics accurately. Supports customers within their book of business through the annual renewal process, following defined process to engage with our customers early, and support in closing out renewals on a timely basis with customer satisfaction and retention in mind Hands off cross-sell/upsell opportunities to Account Executives and engages enthusiastic customers in advocacy initiatives such as customer panels, case studies and product discussions. Contributes to the success of the Customer Success team in an ongoing capacity through team goals and metrics (including operational, NPS, revenue, and performance metrics). Previous experience with a CRM like Gainsight is a plus! Optional: You have personal experience with 1Password or cybersecurity. While not required, it'll help you quickly have confidence in this role. What you can expect: Month 1 Get to know the product, our culture, the Customer Success processes, and the people you'll be working with. Learn Salesforce, what and how we track, and the benefits of keeping customer information within it updated. By the end of the first month, you'll be able to guide an SMB sized customer through an intro discussion in our Customer Success process. Month 3 Can guide a small customer through multiple levels of the defined Customer Success process, using your product expertise to educate, provide feedback, and discover opportunities to upsell or expand, while driving value for the customer. Proactively report on customers' needs and valuable feedback so the marketing and product teams can accurately reflect messaging and prioritize the right projects to improve the product. Build and maintain a healthy account book of customers Month 6 Have developed your best personal approach and rhythm, analyzed the Customer Success processes to maximize your customer engagement, and begun collaborating with cross-functional peers in internal teams Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You'll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone . Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We're looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. We are committed to leveraging cutting-edge technology-including AI-to achieve our mission.We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission.We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work.Embracingthe future of AIisn't just encouraged at 1Password-it's an essential part of how we will be successful at 1Password. Our approach to remote work We believe in the power of remote work, but we also recognize that some in-person connection with team members and customers is important to help us achieve our mission. While we are a remote-first company, occasional travel for in-person engagement will be a part of this role. This may include but is not limited to bi-annual department-wide offsites, quarterly department meetings and periodic customer events. These events will typically be held in varying locations across EMEA, Canada and/or the USA. In leadership roles, you can expect to travel once per month on average. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing Maternity and parental leave top-up programs Generous PTO policy Four company-wide wellness days Growth and future Company equity for all full-time employees Retirement matching program Free 1Password account Community Paid volunteer days Employee-led inclusion and belonging programs and ERGs Peer-to-peer recognition through Bonusly You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we'll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation . click apply for full job details
Jul 03, 2025
Full time
About 1Password At 1Password, we're building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 165,000 businesses and millions of people trust us to provide seamless, secure access to their most critical information. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. Our Customer Success team works proactively and prescriptively to help customers get the most value from their investment in security and privacy by establishing long term relationships and acting as trusted advisors to our customers. The Customer Success Manager guidesTeams and Business customers through established best practices by demonstrating anunderstanding of their structure and needs while guiding them throughout their 1Password lifecycle working closely with Onboarding and Account management. This individual acts as the customer champion and advocate, helping increase awareness of customer needs and priorities. Customer retention is a key focus for this team member, supporting our customers in seeing the value of their investment with 1Password, and driving towards their adoption goals through proactive and reactive customer engagement. This is a remote opportunity in the UK. What we're looking for: Minimum 2 years experience managing a large book of business in a Customer Success role in a SaaS or Tech environment servicing customers at scale through strategic calls and engagement Fluent in French both verbally and written. Strong communication skills over email, the phone, or video call. Presenting and speaking to new people each day excites you. Your style is concise yet empathetic - with a balance of teaching and listening/learning yourself as well as knowing when to pivot in a conversation. Experience with, and passion for, helping people or businesses use software to be more productive and efficient. You're passionate about discovering what a team needs in their workplace, and you ask strong open-ended questions that help you learn more about them. You enjoy translating technical terms for customers who find technology confusing or intimidating. Experience proactively guiding customers through their lifecycle via email, webinars, and customized sessions; making prescriptive recommendations and helping customers achieve their desired outcomes and ensure high adoption rates across a book of business. Follows defined outreach and follow-up communication processes managing data and activity of customers in tandem with the Onboarding and Account management teams; and synthesizing and logging findings from customer discussions such as feature requests, customer details, and general feedback/metrics accurately. Supports customers within their book of business through the annual renewal process, following defined process to engage with our customers early, and support in closing out renewals on a timely basis with customer satisfaction and retention in mind Hands off cross-sell/upsell opportunities to Account Executives and engages enthusiastic customers in advocacy initiatives such as customer panels, case studies and product discussions. Contributes to the success of the Customer Success team in an ongoing capacity through team goals and metrics (including operational, NPS, revenue, and performance metrics). Previous experience with a CRM like Gainsight is a plus! Optional: You have personal experience with 1Password or cybersecurity. While not required, it'll help you quickly have confidence in this role. What you can expect: Month 1 Get to know the product, our culture, the Customer Success processes, and the people you'll be working with. Learn Salesforce, what and how we track, and the benefits of keeping customer information within it updated. By the end of the first month, you'll be able to guide an SMB sized customer through an intro discussion in our Customer Success process. Month 3 Can guide a small customer through multiple levels of the defined Customer Success process, using your product expertise to educate, provide feedback, and discover opportunities to upsell or expand, while driving value for the customer. Proactively report on customers' needs and valuable feedback so the marketing and product teams can accurately reflect messaging and prioritize the right projects to improve the product. Build and maintain a healthy account book of customers Month 6 Have developed your best personal approach and rhythm, analyzed the Customer Success processes to maximize your customer engagement, and begun collaborating with cross-functional peers in internal teams Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You'll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone . Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We're looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. We are committed to leveraging cutting-edge technology-including AI-to achieve our mission.We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission.We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work.Embracingthe future of AIisn't just encouraged at 1Password-it's an essential part of how we will be successful at 1Password. Our approach to remote work We believe in the power of remote work, but we also recognize that some in-person connection with team members and customers is important to help us achieve our mission. While we are a remote-first company, occasional travel for in-person engagement will be a part of this role. This may include but is not limited to bi-annual department-wide offsites, quarterly department meetings and periodic customer events. These events will typically be held in varying locations across EMEA, Canada and/or the USA. In leadership roles, you can expect to travel once per month on average. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing Maternity and parental leave top-up programs Generous PTO policy Four company-wide wellness days Growth and future Company equity for all full-time employees Retirement matching program Free 1Password account Community Paid volunteer days Employee-led inclusion and belonging programs and ERGs Peer-to-peer recognition through Bonusly You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we'll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation . click apply for full job details
About 1Password At 1Password, we're building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 165,000 businesses and millions of people trust us to provide seamless, secure access to their most critical information. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. Our Customer Success team works proactively and prescriptively to help customers get the most value from their investment in security and privacy by establishing long term relationships and acting as trusted advisors to our customers. The Customer Success Manager guidesTeams and Business customers through established best practices by demonstrating anunderstanding of their structure and needs while guiding them throughout their 1Password lifecycle working closely with Onboarding and Account management. This individual acts as the customer champion and advocate, helping increase awareness of customer needs and priorities. Customer retention is a key focus for this team member, supporting our customers in seeing the value of their investment with 1Password, and driving towards their adoption goals through proactive and reactive customer engagement. This is a remote opportunity in the UK. What we're looking for: Minimum 2 years experience managing a large book of business in a Customer Success role in a SaaS or Tech environment servicing customers at scale through strategic calls and engagement Fluent in German both verbally and written. Strong communication skills over email, the phone, or video call. Presenting and speaking to new people each day excites you. Your style is concise yet empathetic - with a balance of teaching and listening/learning yourself as well as knowing when to pivot in a conversation. Experience with, and passion for, helping people or businesses use software to be more productive and efficient. You're passionate about discovering what a team needs in their workplace, and you ask strong open-ended questions that help you learn more about them. You enjoy translating technical terms for customers who find technology confusing or intimidating. Experience proactively guiding customers through their lifecycle via email, webinars, and customized sessions; making prescriptive recommendations and helping customers achieve their desired outcomes and ensure high adoption rates across a book of business. Follows defined outreach and follow-up communication processes managing data and activity of customers in tandem with the Onboarding and Account management teams; and synthesizing and logging findings from customer discussions such as feature requests, customer details, and general feedback/metrics accurately. Supports customers within their book of business through the annual renewal process, following defined process to engage with our customers early, and support in closing out renewals on a timely basis with customer satisfaction and retention in mind Hands off cross-sell/upsell opportunities to Account Executives and engages enthusiastic customers in advocacy initiatives such as customer panels, case studies and product discussions. Contributes to the success of the Customer Success team in an ongoing capacity through team goals and metrics (including operational, NPS, revenue, and performance metrics). Previous experience with a CRM like Gainsight is a plus! Optional: You have personal experience with 1Password or cybersecurity. While not required, it'll help you quickly have confidence in this role. What you can expect: Month 1 Get to know the product, our culture, the Customer Success processes, and the people you'll be working with. Learn Salesforce, what and how we track, and the benefits of keeping customer information within it updated. By the end of the first month, you'll be able to guide an SMB sized customer through an intro discussion in our Customer Success process. Month 3 Can guide a small customer through multiple levels of the defined Customer Success process, using your product expertise to educate, provide feedback, and discover opportunities to upsell or expand, while driving value for the customer. Proactively report on customers' needs and valuable feedback so the marketing and product teams can accurately reflect messaging and prioritize the right projects to improve the product. Build and maintain a healthy account book of customers Month 6 Have developed your best personal approach and rhythm, analyzed the Customer Success processes to maximize your customer engagement, and begun collaborating with cross-functional peers in internal teams You'll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone . Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We're looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. We are committed to leveraging cutting-edge technology-including AI-to achieve our mission.We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission.We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work.Embracingthe future of AIisn't just encouraged at 1Password-it's an essential part of how we will be successful at 1Password. Our approach to remote work We believe in the power of remote work, but we also recognize that some in-person connection with team members and customers is important to help us achieve our mission. While we are a remote-first company, occasional travel for in-person engagement will be a part of this role. This may include but is not limited to bi-annual department-wide offsites, quarterly department meetings and periodic customer events. These events will typically be held in varying locations across EMEA, Canada and/or the USA. In leadership roles, you can expect to travel once per month on average. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing Maternity and parental leave top-up programs Generous PTO policy Four company-wide wellness days Growth and future Company equity for all full-time employees Retirement matching program Free 1Password account Community Paid volunteer days Employee-led inclusion and belonging programs and ERGs Peer-to-peer recognition through Bonusly You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we'll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies . click apply for full job details
Jul 03, 2025
Full time
About 1Password At 1Password, we're building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 165,000 businesses and millions of people trust us to provide seamless, secure access to their most critical information. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. Our Customer Success team works proactively and prescriptively to help customers get the most value from their investment in security and privacy by establishing long term relationships and acting as trusted advisors to our customers. The Customer Success Manager guidesTeams and Business customers through established best practices by demonstrating anunderstanding of their structure and needs while guiding them throughout their 1Password lifecycle working closely with Onboarding and Account management. This individual acts as the customer champion and advocate, helping increase awareness of customer needs and priorities. Customer retention is a key focus for this team member, supporting our customers in seeing the value of their investment with 1Password, and driving towards their adoption goals through proactive and reactive customer engagement. This is a remote opportunity in the UK. What we're looking for: Minimum 2 years experience managing a large book of business in a Customer Success role in a SaaS or Tech environment servicing customers at scale through strategic calls and engagement Fluent in German both verbally and written. Strong communication skills over email, the phone, or video call. Presenting and speaking to new people each day excites you. Your style is concise yet empathetic - with a balance of teaching and listening/learning yourself as well as knowing when to pivot in a conversation. Experience with, and passion for, helping people or businesses use software to be more productive and efficient. You're passionate about discovering what a team needs in their workplace, and you ask strong open-ended questions that help you learn more about them. You enjoy translating technical terms for customers who find technology confusing or intimidating. Experience proactively guiding customers through their lifecycle via email, webinars, and customized sessions; making prescriptive recommendations and helping customers achieve their desired outcomes and ensure high adoption rates across a book of business. Follows defined outreach and follow-up communication processes managing data and activity of customers in tandem with the Onboarding and Account management teams; and synthesizing and logging findings from customer discussions such as feature requests, customer details, and general feedback/metrics accurately. Supports customers within their book of business through the annual renewal process, following defined process to engage with our customers early, and support in closing out renewals on a timely basis with customer satisfaction and retention in mind Hands off cross-sell/upsell opportunities to Account Executives and engages enthusiastic customers in advocacy initiatives such as customer panels, case studies and product discussions. Contributes to the success of the Customer Success team in an ongoing capacity through team goals and metrics (including operational, NPS, revenue, and performance metrics). Previous experience with a CRM like Gainsight is a plus! Optional: You have personal experience with 1Password or cybersecurity. While not required, it'll help you quickly have confidence in this role. What you can expect: Month 1 Get to know the product, our culture, the Customer Success processes, and the people you'll be working with. Learn Salesforce, what and how we track, and the benefits of keeping customer information within it updated. By the end of the first month, you'll be able to guide an SMB sized customer through an intro discussion in our Customer Success process. Month 3 Can guide a small customer through multiple levels of the defined Customer Success process, using your product expertise to educate, provide feedback, and discover opportunities to upsell or expand, while driving value for the customer. Proactively report on customers' needs and valuable feedback so the marketing and product teams can accurately reflect messaging and prioritize the right projects to improve the product. Build and maintain a healthy account book of customers Month 6 Have developed your best personal approach and rhythm, analyzed the Customer Success processes to maximize your customer engagement, and begun collaborating with cross-functional peers in internal teams You'll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone . Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We're looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. We are committed to leveraging cutting-edge technology-including AI-to achieve our mission.We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission.We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work.Embracingthe future of AIisn't just encouraged at 1Password-it's an essential part of how we will be successful at 1Password. Our approach to remote work We believe in the power of remote work, but we also recognize that some in-person connection with team members and customers is important to help us achieve our mission. While we are a remote-first company, occasional travel for in-person engagement will be a part of this role. This may include but is not limited to bi-annual department-wide offsites, quarterly department meetings and periodic customer events. These events will typically be held in varying locations across EMEA, Canada and/or the USA. In leadership roles, you can expect to travel once per month on average. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing Maternity and parental leave top-up programs Generous PTO policy Four company-wide wellness days Growth and future Company equity for all full-time employees Retirement matching program Free 1Password account Community Paid volunteer days Employee-led inclusion and belonging programs and ERGs Peer-to-peer recognition through Bonusly You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we'll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies . click apply for full job details
Tech Partner Consultant - Maternity Cover (f/m/d) The Strategic Partnerships Manager - Technology Consultant is an expert in Awin's 3 rd party Technology Providers (TP's) and consults with clients to best fit technologies to their business objectives and grow both client and network revenue. The purpose of this position is to directly and indirectly sell in and drive the adoption of partnerships that are managed within the Strategic Partnerships team by both working directly with clients and collaboratively with client facing departments within Awin. The specific areas of responsibility for this position will be : TP Management: Being the main POC for the top TPs on the Awin network and supporting them with their sales strategy Plugin integration: Manage onboarding, integrating and enabling new technology plugin partners within the MasterTag. Coordinate and triage plugin change requests and/or TP related plugin issues with Technical Support and Solutions. Internal & external documentation: To educate internal teams on the solutions available via 3 rd party partnerships and maintain up to date marketing materials and case studies TP Expansion: Work with new and existing TPs to increase reach and activation across Awin regions Support & collaboration: To work collaboratively with commercial, client service and local stakeholders (Hubs) to support them in driving regional growth for TPs. Work directly with clients and agencies during QBRs and consultative sessions Key Tasks & Accountabilities Drive awareness and enhance Awin's technology sales process: Ensure that Awin's clients, client service team and agency teams are informed about new technology partners and that they understand how to best utilise them by working closely with local teams and product marketing Identify and track sales opportunities within the network to achieve revenue targets Work with global and regional teams to harmonise both the regional and global technology sales approaches, utilizing the newly created TP Leads board in Asana Critique and seek to improve Awin's 3 rd party technology sales process, ensuring the duplication of tasks with other teams are minimised and internal stakeholders are kept informed and consulted Drive an evolving strategy: Provide feedback to the head of department on competitor offerings and new partner opportunities Provide feedback on the technology partners and their sales strategies and advise on improvements Be on the lookout for inefficiencies to ensure tasks aren't duplicated and the Strategic Partnerships Team are always seen as enhancing existing services This role will embody Awin's ethos to challenge industry conventions and drive change across the market. Skills & Core competences 2-3 years' experience in a client facing role In-depth understanding of the Awin platform Some experience with SalesForce Existing relationships with Awin clients (both publishers and retailers) and ideally a number of our technology partners Experience of working with stakeholders in global and local teams, ideally with working relationships with some or all of the following: Commercial, Client Services, InfoSec, Marketing and Product Project management experience of launching new services or propositions to existing clients Experience of managing commercial partnerships Experience or openness with public speaking, and delivering thought leadership pieces Our Offer Flexi-Week and Work-Life Balance : We prioritise your mental health and wellbeing, offering you a flexible four-day Flexi-Week at full pay and with no reduction to your annual holiday allowance. We also offer a variety of different paid special leaves. Remote Working Allowance : You will receive a monthly allowance to cover part of your running costs. In addition, we will support you in setting up your remote workspace appropriately. Flexi-Office: We offer an international culture and flexibility through our Flexi-Office and hybrid/remote work possibilities to work across Awin regions Development : We've built our extensive training suite Awin Academy to cover a wide range of skills that nurture you professionally and personally, with trainings conveniently packaged together to support your overall development. Established in 2000, Awin is proud of our dynamic, social and inclusive culture. Like all businesses, we've had to adapt and nurture our culture in a virtual environment. Our virtual hub brings our colleagues from across the globe together for various social activities. Diversity & Inclusion are paramount to us, and we proudly pursue and hire diverse team members. We champion uniqueness and authenticity; this is who we are at our core. Our network of affiliate partnerships are diverse and transparent, as are the employees powering our vision to build the world's leading open partner ecosystem. We welcome all backgrounds, identities, and experiences. If you need support at any point in the application or interview process, please let us know. Apply now to begin the next stage of your career at a progressive company that supports both your professional and personal development.
Jul 03, 2025
Full time
Tech Partner Consultant - Maternity Cover (f/m/d) The Strategic Partnerships Manager - Technology Consultant is an expert in Awin's 3 rd party Technology Providers (TP's) and consults with clients to best fit technologies to their business objectives and grow both client and network revenue. The purpose of this position is to directly and indirectly sell in and drive the adoption of partnerships that are managed within the Strategic Partnerships team by both working directly with clients and collaboratively with client facing departments within Awin. The specific areas of responsibility for this position will be : TP Management: Being the main POC for the top TPs on the Awin network and supporting them with their sales strategy Plugin integration: Manage onboarding, integrating and enabling new technology plugin partners within the MasterTag. Coordinate and triage plugin change requests and/or TP related plugin issues with Technical Support and Solutions. Internal & external documentation: To educate internal teams on the solutions available via 3 rd party partnerships and maintain up to date marketing materials and case studies TP Expansion: Work with new and existing TPs to increase reach and activation across Awin regions Support & collaboration: To work collaboratively with commercial, client service and local stakeholders (Hubs) to support them in driving regional growth for TPs. Work directly with clients and agencies during QBRs and consultative sessions Key Tasks & Accountabilities Drive awareness and enhance Awin's technology sales process: Ensure that Awin's clients, client service team and agency teams are informed about new technology partners and that they understand how to best utilise them by working closely with local teams and product marketing Identify and track sales opportunities within the network to achieve revenue targets Work with global and regional teams to harmonise both the regional and global technology sales approaches, utilizing the newly created TP Leads board in Asana Critique and seek to improve Awin's 3 rd party technology sales process, ensuring the duplication of tasks with other teams are minimised and internal stakeholders are kept informed and consulted Drive an evolving strategy: Provide feedback to the head of department on competitor offerings and new partner opportunities Provide feedback on the technology partners and their sales strategies and advise on improvements Be on the lookout for inefficiencies to ensure tasks aren't duplicated and the Strategic Partnerships Team are always seen as enhancing existing services This role will embody Awin's ethos to challenge industry conventions and drive change across the market. Skills & Core competences 2-3 years' experience in a client facing role In-depth understanding of the Awin platform Some experience with SalesForce Existing relationships with Awin clients (both publishers and retailers) and ideally a number of our technology partners Experience of working with stakeholders in global and local teams, ideally with working relationships with some or all of the following: Commercial, Client Services, InfoSec, Marketing and Product Project management experience of launching new services or propositions to existing clients Experience of managing commercial partnerships Experience or openness with public speaking, and delivering thought leadership pieces Our Offer Flexi-Week and Work-Life Balance : We prioritise your mental health and wellbeing, offering you a flexible four-day Flexi-Week at full pay and with no reduction to your annual holiday allowance. We also offer a variety of different paid special leaves. Remote Working Allowance : You will receive a monthly allowance to cover part of your running costs. In addition, we will support you in setting up your remote workspace appropriately. Flexi-Office: We offer an international culture and flexibility through our Flexi-Office and hybrid/remote work possibilities to work across Awin regions Development : We've built our extensive training suite Awin Academy to cover a wide range of skills that nurture you professionally and personally, with trainings conveniently packaged together to support your overall development. Established in 2000, Awin is proud of our dynamic, social and inclusive culture. Like all businesses, we've had to adapt and nurture our culture in a virtual environment. Our virtual hub brings our colleagues from across the globe together for various social activities. Diversity & Inclusion are paramount to us, and we proudly pursue and hire diverse team members. We champion uniqueness and authenticity; this is who we are at our core. Our network of affiliate partnerships are diverse and transparent, as are the employees powering our vision to build the world's leading open partner ecosystem. We welcome all backgrounds, identities, and experiences. If you need support at any point in the application or interview process, please let us know. Apply now to begin the next stage of your career at a progressive company that supports both your professional and personal development.
Business: Metropolis Group Brands : Cyclist, Cycling Electric, Fortean Times, Record Collector and Viz Base Location : London, Fleet Street Employment Type: Full-time, Permanent, on-site Salary : £24,000 - £25,000 DOE Diamond Publishing is the consumer division of Metropolis International and publishes multi-award-winning titles including Cyclist, Cycling Electric, Fortean Times, Record Collector, and Viz. Serving readers in niche interests, our titles are often market leaders. They delight and entertain thousands of readers online and in print each month and at our events. Our brands are passion brands, with a loyal and engaged audience. Overall Purpose of the Role: As a Customer Services Executive, you will make sure that the needs of customers are being met or exceeded. Your aim is to provide and promote excellent customer service to Diamond customers and subscribers, making sure that service standards are being met and problems are resolved. You will ensure that all subscribers are notified of their impending renewals, contribute towards retaining subscribers with a strong focus on subscriber retention targets, and assisting in the management of our stockists. Key Responsibilities: provide help to customers using Diamond's products or services. communicate courteously with customers by telephone, email, letter and occasionally face-to-face. investigate and solve customers' problems, which may be complex or long-standing. handle customer complaints or any major incidents. issue refunds or compensation to customers. analyse statistics or other data to determine the level of customer service Diamond is providing. produce written information for customers. meet with other managers/Brand teams to discuss possible improvements to customer service deliver a high standard of customer service. learn about Diamond's products or services and keep up to date with changes. ensure customers are reminded in a timely manner of their forthcoming renewal. ensure accurate customer data input. processing customer renewals. provide accurate reports to management on payments and orders. liaise with the subs bureau and fulfillment center. input sales orders and manage stockist delivery. provide reports on the effectiveness of campaigns and renewal retention. Skills and Experience: communication skills that allow you to inform, help, and advise customers clearly and to liaise effectively with colleagues. listening skills, to understand exactly what customers require problem-solving skills confidence, patience, politeness, tact, and diplomacy when dealing with difficult situations. creative thinking, to be able to come up with new ideas to improve customer service standards. an ability to work well under pressure. a commitment to improve your customer service skills on an ongoing basis. Core Competencies: Excellent organisational skills, quick thinker, problem solver, and able to work calmly under pressure. Excellent verbal and written communication skills. Innovative and able to develop, and support new and improved methods, products, procedures, and technologies. Collaborative team player, both internally and externally. Confident in MS Excel. Personal Attributes: Customer-orientated mindset Ability to communicate and form working relationships with colleagues at all levels. Resourceful and purposeful, with initiative, drive, and a strong desire to deliver exceptional results. Able to work as a team as well as individually. Confident and polite phone manner. What we offer Learning & Development: At emap, we believe that employee learning and development are the key drivers of our success. To ensure continuous growth and meet the ever-changing demands of the workplace, we provide an environment that fosters continuous development for our employees. Our employees are encouraged to identify their areas of personal and professional development aligned with our strategic areas, including management development, health, safety & wellbeing, sales, events management, marketing strategy, editorial, and information technology . We have a structured framework designed to help equip our employees with the necessary knowledge, skills, and behaviours to excel in their job roles, contributing to achieving our organisational objectives. To support our employees' career development, we have designed specialized programs, as well as other stand-alone role-specific and generic courses, under the emap academy . Benefits: emap is part of Metropolis Group. Together we are committed to providing a happy and healthy place to work, so we offer fantastic benefits and perks to our employees. 25 days of annual leave, with the option to buy or sell additional days One additional day of leave per year- Celebration Day Health plan Life assurance Private virtual GP access Seasonal flu jabs available at the office Continuous learning & development opportunities In-house Excellence Awards and other innovation projects Cycle-to-work scheme Discounted gym memberships Retail discount vouchers Rail season ticket loans Pension scheme One paid volunteer day per year Annual Summer & Winter Celebrations Income protection and more Privacy: Metropolis Group respects the privacy of every person for whom we have personal data. We comply with data protection legislation such as the Data Protection Act 1998 and the General Data Protection Regulation which regulates the processing of data and ensures that your data is processed fairly and lawfully, is kept secure and only that data necessary for any processing is kept. You can see our privacy policy at Diversity and Inclusion: We are an equal opportunity employer and value diversity and inclusion. All applicants will be considered for employment without attention to race, age, religion or belief, pregnancy and maternity, marriage and civil partnership, sex, sexual orientation, gender identity, national origin, or disability status. How to apply: Please submit your CV and covering letter. Due to the volume of applications, we receive, we are unable to give individual feedback at the application stage, however if you are successfully shortlisted you will be contacted within 10 working days of your application.
Jul 03, 2025
Full time
Business: Metropolis Group Brands : Cyclist, Cycling Electric, Fortean Times, Record Collector and Viz Base Location : London, Fleet Street Employment Type: Full-time, Permanent, on-site Salary : £24,000 - £25,000 DOE Diamond Publishing is the consumer division of Metropolis International and publishes multi-award-winning titles including Cyclist, Cycling Electric, Fortean Times, Record Collector, and Viz. Serving readers in niche interests, our titles are often market leaders. They delight and entertain thousands of readers online and in print each month and at our events. Our brands are passion brands, with a loyal and engaged audience. Overall Purpose of the Role: As a Customer Services Executive, you will make sure that the needs of customers are being met or exceeded. Your aim is to provide and promote excellent customer service to Diamond customers and subscribers, making sure that service standards are being met and problems are resolved. You will ensure that all subscribers are notified of their impending renewals, contribute towards retaining subscribers with a strong focus on subscriber retention targets, and assisting in the management of our stockists. Key Responsibilities: provide help to customers using Diamond's products or services. communicate courteously with customers by telephone, email, letter and occasionally face-to-face. investigate and solve customers' problems, which may be complex or long-standing. handle customer complaints or any major incidents. issue refunds or compensation to customers. analyse statistics or other data to determine the level of customer service Diamond is providing. produce written information for customers. meet with other managers/Brand teams to discuss possible improvements to customer service deliver a high standard of customer service. learn about Diamond's products or services and keep up to date with changes. ensure customers are reminded in a timely manner of their forthcoming renewal. ensure accurate customer data input. processing customer renewals. provide accurate reports to management on payments and orders. liaise with the subs bureau and fulfillment center. input sales orders and manage stockist delivery. provide reports on the effectiveness of campaigns and renewal retention. Skills and Experience: communication skills that allow you to inform, help, and advise customers clearly and to liaise effectively with colleagues. listening skills, to understand exactly what customers require problem-solving skills confidence, patience, politeness, tact, and diplomacy when dealing with difficult situations. creative thinking, to be able to come up with new ideas to improve customer service standards. an ability to work well under pressure. a commitment to improve your customer service skills on an ongoing basis. Core Competencies: Excellent organisational skills, quick thinker, problem solver, and able to work calmly under pressure. Excellent verbal and written communication skills. Innovative and able to develop, and support new and improved methods, products, procedures, and technologies. Collaborative team player, both internally and externally. Confident in MS Excel. Personal Attributes: Customer-orientated mindset Ability to communicate and form working relationships with colleagues at all levels. Resourceful and purposeful, with initiative, drive, and a strong desire to deliver exceptional results. Able to work as a team as well as individually. Confident and polite phone manner. What we offer Learning & Development: At emap, we believe that employee learning and development are the key drivers of our success. To ensure continuous growth and meet the ever-changing demands of the workplace, we provide an environment that fosters continuous development for our employees. Our employees are encouraged to identify their areas of personal and professional development aligned with our strategic areas, including management development, health, safety & wellbeing, sales, events management, marketing strategy, editorial, and information technology . We have a structured framework designed to help equip our employees with the necessary knowledge, skills, and behaviours to excel in their job roles, contributing to achieving our organisational objectives. To support our employees' career development, we have designed specialized programs, as well as other stand-alone role-specific and generic courses, under the emap academy . Benefits: emap is part of Metropolis Group. Together we are committed to providing a happy and healthy place to work, so we offer fantastic benefits and perks to our employees. 25 days of annual leave, with the option to buy or sell additional days One additional day of leave per year- Celebration Day Health plan Life assurance Private virtual GP access Seasonal flu jabs available at the office Continuous learning & development opportunities In-house Excellence Awards and other innovation projects Cycle-to-work scheme Discounted gym memberships Retail discount vouchers Rail season ticket loans Pension scheme One paid volunteer day per year Annual Summer & Winter Celebrations Income protection and more Privacy: Metropolis Group respects the privacy of every person for whom we have personal data. We comply with data protection legislation such as the Data Protection Act 1998 and the General Data Protection Regulation which regulates the processing of data and ensures that your data is processed fairly and lawfully, is kept secure and only that data necessary for any processing is kept. You can see our privacy policy at Diversity and Inclusion: We are an equal opportunity employer and value diversity and inclusion. All applicants will be considered for employment without attention to race, age, religion or belief, pregnancy and maternity, marriage and civil partnership, sex, sexual orientation, gender identity, national origin, or disability status. How to apply: Please submit your CV and covering letter. Due to the volume of applications, we receive, we are unable to give individual feedback at the application stage, however if you are successfully shortlisted you will be contacted within 10 working days of your application.
Business Development Manager - Property Investment We're working with one of the most respected names in UK property investment. With an unmatched reputation, a huge audience of active investors, and a sharp commercial focus, this business is leading the way when it comes to sourcing and delivering high-quality investment opportunities. Their growth has been built on trust, deep industry knowledge, and the ability to consistently deliver for both clients and partners. This is a brilliant opportunity for a Business Development Manager who knows the property space and thrives on building strong, lasting relationships. You'll be working with developers, agents, and sourcers to bring in exclusive off-market property deals. You'll be backed by a high-performing, ethical sales team and a company name that opens doors. This is a role for someone who wants the freedom to go after the right deals, represent a trusted brand, and play a central role in a company with big growth plans. Your Key Responsibilities: Lead business development activity to identify and secure high-quality, off-market property investment deals Build and maintain strong relationships with developers, agents, and sourcers across the UK Negotiate and close deals that deliver exceptional value for investors Expand your network and establish yourself as the go-to contact for prime investment opportunities Work closely with a high-performing internal sales team who know how to close deals the right way Manage full due diligence processes to ensure every deal meets investment and quality standards Collaborate with marketing and operations teams to bring opportunities to market effectively Keep your pipeline updated and report key KPIs weekly Conduct market analysis to spot emerging areas with growth potential Travel regularly across the North and Midlands to meet contacts and uncover new opportunities Why we think this role stands out: When you're out winning new business, you're backed by a brand with an incredible reputation in the industry You'll have the support of an experienced, high-performing sales team who sell ethically and effectively You're given full freedom to go after any property you believe is a great investment-there's trust and autonomy here It's a true adult-to-adult working environment where you're empowered to take ownership The business is growing fast and this role is central to that growth strategy You're encouraged to get out there, network as much as possible, and be visible in the market What We're Looking For: A minimum of 3 years' experience in a Business Development Manager role, ideally within property or investment A strong track record of building relationships and delivering revenue growth through strategic partnerships An established network in the property space or the hunger and drive to build one quickly A genuine passion for property investment and a solid understanding of what makes a great deal Excellent communication and negotiation skills, with the confidence to influence and gain trust The ability to work independently and manage your own pipeline Flexibility to travel regularly What you'll get in return: Basic salary of 35,000 Attractive bonus structure with OTE of 60,000 Private healthcare 27 days holiday plus bank holidays + Annual Holiday Flex Scheme (you can buy/sell up to 5 days per year) Profit share bonus - based on company and individual performance Pension provided by the People's Pension Enhanced maternity/paternity Cycle to Work Scheme This is a key role in a fast-moving, forward-thinking company that genuinely values relationships and results. If you love property, thrive on autonomy, and want to be part of a business that's making serious moves, we'd love to hear from you.
Jul 03, 2025
Full time
Business Development Manager - Property Investment We're working with one of the most respected names in UK property investment. With an unmatched reputation, a huge audience of active investors, and a sharp commercial focus, this business is leading the way when it comes to sourcing and delivering high-quality investment opportunities. Their growth has been built on trust, deep industry knowledge, and the ability to consistently deliver for both clients and partners. This is a brilliant opportunity for a Business Development Manager who knows the property space and thrives on building strong, lasting relationships. You'll be working with developers, agents, and sourcers to bring in exclusive off-market property deals. You'll be backed by a high-performing, ethical sales team and a company name that opens doors. This is a role for someone who wants the freedom to go after the right deals, represent a trusted brand, and play a central role in a company with big growth plans. Your Key Responsibilities: Lead business development activity to identify and secure high-quality, off-market property investment deals Build and maintain strong relationships with developers, agents, and sourcers across the UK Negotiate and close deals that deliver exceptional value for investors Expand your network and establish yourself as the go-to contact for prime investment opportunities Work closely with a high-performing internal sales team who know how to close deals the right way Manage full due diligence processes to ensure every deal meets investment and quality standards Collaborate with marketing and operations teams to bring opportunities to market effectively Keep your pipeline updated and report key KPIs weekly Conduct market analysis to spot emerging areas with growth potential Travel regularly across the North and Midlands to meet contacts and uncover new opportunities Why we think this role stands out: When you're out winning new business, you're backed by a brand with an incredible reputation in the industry You'll have the support of an experienced, high-performing sales team who sell ethically and effectively You're given full freedom to go after any property you believe is a great investment-there's trust and autonomy here It's a true adult-to-adult working environment where you're empowered to take ownership The business is growing fast and this role is central to that growth strategy You're encouraged to get out there, network as much as possible, and be visible in the market What We're Looking For: A minimum of 3 years' experience in a Business Development Manager role, ideally within property or investment A strong track record of building relationships and delivering revenue growth through strategic partnerships An established network in the property space or the hunger and drive to build one quickly A genuine passion for property investment and a solid understanding of what makes a great deal Excellent communication and negotiation skills, with the confidence to influence and gain trust The ability to work independently and manage your own pipeline Flexibility to travel regularly What you'll get in return: Basic salary of 35,000 Attractive bonus structure with OTE of 60,000 Private healthcare 27 days holiday plus bank holidays + Annual Holiday Flex Scheme (you can buy/sell up to 5 days per year) Profit share bonus - based on company and individual performance Pension provided by the People's Pension Enhanced maternity/paternity Cycle to Work Scheme This is a key role in a fast-moving, forward-thinking company that genuinely values relationships and results. If you love property, thrive on autonomy, and want to be part of a business that's making serious moves, we'd love to hear from you.
Food Lettings Manager Department: Food Team & Markets Employment Type: Permanent - Full Time Location: Shoreditch, London Reporting To: James Brooks Compensation: £40,000 / year Description As the Food Lettings Manager, reporting into our resident Food & Memberships Director James, this is a brand new role where you'll have a real and exciting opportunity to create impact in a fast growing, people-centric business. Part food scout, part lettings agent, and all-round deal-maker, this is a rare opportunity to help shape the future of food at KERB and beyond. What you'll be doing Discover and secure the next wave of food talent - think future stars like Bleecker, Bao, and Pizza Pilgrims. Manage relationships with 60+ tenants across our growing global food network (including but not limited to UK, USA, Denmark, Germany). Oversee food scouting missions in London and around the world - yes, you'll literally eat your way across the globe. Contribute to the operational and strategic development of food businesses across our sites. Negotiate and secure lease deals for KERB's food halls both locally and internationally. Stay tapped into local and global food trends, identifying what's hot (and what's not). Identifying gaps in the member offering and proactively filling them by sourcing independent food businesses aligned with KERB's needs across all entities. Manage contracts and leases for all tenants across KERB's global portfolio. Manage all negotiations and lettings for our global food halls. Build and maintain professional relationships with tenants, acting as the primary liaison between them and the site teams. Ensure all licenses, legal obligations, and regulatory requirements are met. Enhance the offer across all fixed sites by managing and implementing quality control feedback. Oversee data insights to inform strategic planning around food offerings, pricing, and trader rotations for optimal impact. Assist with audits and performance reviews as an internal agent and representative of KERB standards. Oversee compliance matters, including breaches of lease or legislation, and ensure performance targets are met. Proactively secure talent for KERB food halls, building a robust pipeline of businesses ready for future opportunities. Collaborate with the Food Development Manager on menu development and market research, including ongoing quality control and pricing reviews. Coordinate with key internal stakeholders (site teams, accounts, marketing, and membership) to ensure smooth onboarding and successful launches of new traders. Manage member feedback and reviews, developing tailored improvement plans to uphold KERB standards. Contribute to the setup and expansion of global memberships alongside the Food Team, ensuring KERB remains dynamic and relevant in its next growth phase. Travel to KVL sites (Copenhagen, Berlin, Saluhall) as needed to assist with scouting, launches, and food reviews. What you'll bring to KERB Deep, unrivalled knowledge of the global food scene - from local gems to international trends. Valid passport and ability to travel internationally, including to the United States. (Entry to the U.S. is subject to U.S. Customs and Border Protection policies, which may restrict entry based on certain criminal convictions.) You must be eligible for business travel to the United States. Solid working knowledge of contract language and legal frameworks related to leases and tenancy. Technically adept and comfortable navigating a range of software and systems. Highly proactive self-starter with strong initiative and the ability to work with minimal supervision. Excellent people skills - a clear communicator, approachable, and skilled in building and maintaining long-term relationships with clients and traders. Nice-to-have: strong working knowledge of how independent food businesses operate, with the strategic mindset to collaborate with and enable their growth within the KERB ecosystem. Natural relationship builder - able to act as a reliable liaison between KERB and its tenants. Entrepreneurial spirit and strong sales instincts - capable of driving and closing lease deals across global markets. You've got spirit, charm, and an unstoppable appetite - figuratively and literally. What you'll get by joining KERB Generous F&B discount across KERB food and drinks 25 days holiday (excluding bank holidays) + birthday day off Health Cash Plan (BHSF) Personal Wellbeing Allowance (Juno) CODE App Membership Private Medical Insurance (Vitality) Employee Assistance Program (EAP) Cycle To Work scheme Annual season ticket loan Enhanced maternity/paternity/adoption leave after 2 years A London Living Wage and Disability Confident Committed employer A Best Companies accredited employer Diversity & Inclusion As part of our values, we are dedicated to fostering a culture of inclusivity at KERB. We actively celebrate our teams' different abilities, sexual orientation, race, ethnicity, faith, and gender. Everyone, from any background, is welcome and supported in their development at all stages in their journey with us. Applicants are encouraged to share with our People Team any accommodations or reasonable adjustments required during the recruitment process.
Jul 03, 2025
Full time
Food Lettings Manager Department: Food Team & Markets Employment Type: Permanent - Full Time Location: Shoreditch, London Reporting To: James Brooks Compensation: £40,000 / year Description As the Food Lettings Manager, reporting into our resident Food & Memberships Director James, this is a brand new role where you'll have a real and exciting opportunity to create impact in a fast growing, people-centric business. Part food scout, part lettings agent, and all-round deal-maker, this is a rare opportunity to help shape the future of food at KERB and beyond. What you'll be doing Discover and secure the next wave of food talent - think future stars like Bleecker, Bao, and Pizza Pilgrims. Manage relationships with 60+ tenants across our growing global food network (including but not limited to UK, USA, Denmark, Germany). Oversee food scouting missions in London and around the world - yes, you'll literally eat your way across the globe. Contribute to the operational and strategic development of food businesses across our sites. Negotiate and secure lease deals for KERB's food halls both locally and internationally. Stay tapped into local and global food trends, identifying what's hot (and what's not). Identifying gaps in the member offering and proactively filling them by sourcing independent food businesses aligned with KERB's needs across all entities. Manage contracts and leases for all tenants across KERB's global portfolio. Manage all negotiations and lettings for our global food halls. Build and maintain professional relationships with tenants, acting as the primary liaison between them and the site teams. Ensure all licenses, legal obligations, and regulatory requirements are met. Enhance the offer across all fixed sites by managing and implementing quality control feedback. Oversee data insights to inform strategic planning around food offerings, pricing, and trader rotations for optimal impact. Assist with audits and performance reviews as an internal agent and representative of KERB standards. Oversee compliance matters, including breaches of lease or legislation, and ensure performance targets are met. Proactively secure talent for KERB food halls, building a robust pipeline of businesses ready for future opportunities. Collaborate with the Food Development Manager on menu development and market research, including ongoing quality control and pricing reviews. Coordinate with key internal stakeholders (site teams, accounts, marketing, and membership) to ensure smooth onboarding and successful launches of new traders. Manage member feedback and reviews, developing tailored improvement plans to uphold KERB standards. Contribute to the setup and expansion of global memberships alongside the Food Team, ensuring KERB remains dynamic and relevant in its next growth phase. Travel to KVL sites (Copenhagen, Berlin, Saluhall) as needed to assist with scouting, launches, and food reviews. What you'll bring to KERB Deep, unrivalled knowledge of the global food scene - from local gems to international trends. Valid passport and ability to travel internationally, including to the United States. (Entry to the U.S. is subject to U.S. Customs and Border Protection policies, which may restrict entry based on certain criminal convictions.) You must be eligible for business travel to the United States. Solid working knowledge of contract language and legal frameworks related to leases and tenancy. Technically adept and comfortable navigating a range of software and systems. Highly proactive self-starter with strong initiative and the ability to work with minimal supervision. Excellent people skills - a clear communicator, approachable, and skilled in building and maintaining long-term relationships with clients and traders. Nice-to-have: strong working knowledge of how independent food businesses operate, with the strategic mindset to collaborate with and enable their growth within the KERB ecosystem. Natural relationship builder - able to act as a reliable liaison between KERB and its tenants. Entrepreneurial spirit and strong sales instincts - capable of driving and closing lease deals across global markets. You've got spirit, charm, and an unstoppable appetite - figuratively and literally. What you'll get by joining KERB Generous F&B discount across KERB food and drinks 25 days holiday (excluding bank holidays) + birthday day off Health Cash Plan (BHSF) Personal Wellbeing Allowance (Juno) CODE App Membership Private Medical Insurance (Vitality) Employee Assistance Program (EAP) Cycle To Work scheme Annual season ticket loan Enhanced maternity/paternity/adoption leave after 2 years A London Living Wage and Disability Confident Committed employer A Best Companies accredited employer Diversity & Inclusion As part of our values, we are dedicated to fostering a culture of inclusivity at KERB. We actively celebrate our teams' different abilities, sexual orientation, race, ethnicity, faith, and gender. Everyone, from any background, is welcome and supported in their development at all stages in their journey with us. Applicants are encouraged to share with our People Team any accommodations or reasonable adjustments required during the recruitment process.
Head of Analytics and Data Science Department: Data & Analytics Employment Type: Full Time Location: Cardiff Description Hybrid: 2 days per week in-office In 2002, we became the first insurance comparison site. Our purpose? To make the process of sorting your insurance, utilities or personal finances as easy as possible. We're part of RVU. A group of online brands that include Uswitch, Tempcover and money.co.uk. As a group, we use our shared knowledge to empower people, and help them make decisions confidently across a range of household services. is at the cutting edge of the FinTech industry, so we're always looking for extraordinary talent. If you love what you do, get in touch today! About the role We believe in the power of data to drive smarter decisions, better products, and meaningful customer experiences, and are on the lookout for a strategic, visionary Head of Analytics to take our analytics capabilities to the next level. Reporting directly to the CTO, this is a high-impact role with the opportunity to shape strategy, lead an ambitious team, and influence decisions at the very top of the business, as we build scalable, insight-driven practices that reach millions of UK customers. You'll also play a key role in strengthening our partnerships with major insurers, providing data-driven guidance at the most senior levels. You'll lead a talented team of just over 20 analysts, data scientists, and managers, driving advanced analytics, AI/ML innovation, and a culture of insight-led thinking across the business. This role is as much about strategic leadership as it is about hands-on excellence: from scaling self-serve tools to embedding data products into business processes, you'll be central to how we use data to grow and evolve. Define and drive a company-wide analytics strategy, aligning with key business goals and product ambitions. Champion a product mindset and the use of modern data tools and best practices - from AI/ML and experimentation to self-serve analytics and CI/CD. Build scalable, governed analytics infrastructure in partnership with data engineering. Coach, develop, and inspire a high-performing, consultative analytics team, and ensure they are embedded into product and business processes to deliver measurable impact. Guide the development of robust KPIs, data governance standards and consistent measurement frameworks. Act as a trusted advisor to senior leaders across product, commercial, marketing, and finance, translating insight into strategic impact. Here's a flavour of what your team might work on in a typical week: Launched an ML-powered model to personalise product recommendations and drive up conversion. Ran an experiment with the pricing team to test behavioural response to incentive-based offers. Partnered with the product team to define key metrics for a new customer journey flow. Rebuilt a cross-functional dashboard to provide exec-ready visibility of acquisition KPIs. Hosted an internal session on best practices for storytelling with data. What we're looking for Proven leadership of a high-performing analytics function in a product-led business. Deep knowledge of modern analytics practices, including experimentation, AI/ML, and automation. Strong stakeholder influence and exceptional storytelling with data. Fluency in tools like SQL, Python, BI platforms, and cloud-based analytics. Strong grasp of business strategy, and how data can accelerate growth and operational excellence. Experience in fast-paced sectors like tech, e-commerce, or fintech (insurance/financial services is a bonus!). If you're ready to lead with impact and bring data to the heart of decision-making, we'd love to hear from you. Our commitment to you: At RVU, we are dedicated to developing valuable, inclusive, and user-friendly products and services that deliver positive outcomes for all of our customers. To achieve this it's essential that our teams reflect the diverse range of people in our community. We believe in being the change we wish to see in the world, by embracing our differences and holding ourselves accountable to being open and inclusive teammates and wider community members. What we offer We want to give you a great work environment, support your growth both personally and professionally, and provide benefits that make your time at RVU even more enjoyable. Here are some of the benefits you can look forward to: 10% discretionary yearly bonus and yearly pay reviews (based on RVU and personal performance). A hybrid working approach with 2 in-office days per week and up to 22 working days per year to "work from anywhere". Employer matching pension contributions up to 7.5%. A one-off £300 "Work from Home" budget to help contribute towards a great work environment at home. Excellent maternity, paternity, shared parental and adoption leave policy, for those key moments in your life. 25 days holiday (increasing to 30 days) + 2 days "My Time" per year. Private medical cover, critical illness cover, dental plans and employee assistance programme. Free gym access. Employee discounts programme. A healthy learning and training budget to support your development. Electric vehicle and cycle to work schemes. Regular events - from team socials to company-wide events with insightful external speakers, we want to make sure our colleagues continue to feel connected. As a tech company who strives to get better every day, we use Metaview during the interview processes for note taking purposes. This records and transcribes interviews so the interviewer can fully focus on your conversation, rather than writing. This has no bearing on the assessment of you as a candidate and you can opt out at any time. Just let us know.
Jul 03, 2025
Full time
Head of Analytics and Data Science Department: Data & Analytics Employment Type: Full Time Location: Cardiff Description Hybrid: 2 days per week in-office In 2002, we became the first insurance comparison site. Our purpose? To make the process of sorting your insurance, utilities or personal finances as easy as possible. We're part of RVU. A group of online brands that include Uswitch, Tempcover and money.co.uk. As a group, we use our shared knowledge to empower people, and help them make decisions confidently across a range of household services. is at the cutting edge of the FinTech industry, so we're always looking for extraordinary talent. If you love what you do, get in touch today! About the role We believe in the power of data to drive smarter decisions, better products, and meaningful customer experiences, and are on the lookout for a strategic, visionary Head of Analytics to take our analytics capabilities to the next level. Reporting directly to the CTO, this is a high-impact role with the opportunity to shape strategy, lead an ambitious team, and influence decisions at the very top of the business, as we build scalable, insight-driven practices that reach millions of UK customers. You'll also play a key role in strengthening our partnerships with major insurers, providing data-driven guidance at the most senior levels. You'll lead a talented team of just over 20 analysts, data scientists, and managers, driving advanced analytics, AI/ML innovation, and a culture of insight-led thinking across the business. This role is as much about strategic leadership as it is about hands-on excellence: from scaling self-serve tools to embedding data products into business processes, you'll be central to how we use data to grow and evolve. Define and drive a company-wide analytics strategy, aligning with key business goals and product ambitions. Champion a product mindset and the use of modern data tools and best practices - from AI/ML and experimentation to self-serve analytics and CI/CD. Build scalable, governed analytics infrastructure in partnership with data engineering. Coach, develop, and inspire a high-performing, consultative analytics team, and ensure they are embedded into product and business processes to deliver measurable impact. Guide the development of robust KPIs, data governance standards and consistent measurement frameworks. Act as a trusted advisor to senior leaders across product, commercial, marketing, and finance, translating insight into strategic impact. Here's a flavour of what your team might work on in a typical week: Launched an ML-powered model to personalise product recommendations and drive up conversion. Ran an experiment with the pricing team to test behavioural response to incentive-based offers. Partnered with the product team to define key metrics for a new customer journey flow. Rebuilt a cross-functional dashboard to provide exec-ready visibility of acquisition KPIs. Hosted an internal session on best practices for storytelling with data. What we're looking for Proven leadership of a high-performing analytics function in a product-led business. Deep knowledge of modern analytics practices, including experimentation, AI/ML, and automation. Strong stakeholder influence and exceptional storytelling with data. Fluency in tools like SQL, Python, BI platforms, and cloud-based analytics. Strong grasp of business strategy, and how data can accelerate growth and operational excellence. Experience in fast-paced sectors like tech, e-commerce, or fintech (insurance/financial services is a bonus!). If you're ready to lead with impact and bring data to the heart of decision-making, we'd love to hear from you. Our commitment to you: At RVU, we are dedicated to developing valuable, inclusive, and user-friendly products and services that deliver positive outcomes for all of our customers. To achieve this it's essential that our teams reflect the diverse range of people in our community. We believe in being the change we wish to see in the world, by embracing our differences and holding ourselves accountable to being open and inclusive teammates and wider community members. What we offer We want to give you a great work environment, support your growth both personally and professionally, and provide benefits that make your time at RVU even more enjoyable. Here are some of the benefits you can look forward to: 10% discretionary yearly bonus and yearly pay reviews (based on RVU and personal performance). A hybrid working approach with 2 in-office days per week and up to 22 working days per year to "work from anywhere". Employer matching pension contributions up to 7.5%. A one-off £300 "Work from Home" budget to help contribute towards a great work environment at home. Excellent maternity, paternity, shared parental and adoption leave policy, for those key moments in your life. 25 days holiday (increasing to 30 days) + 2 days "My Time" per year. Private medical cover, critical illness cover, dental plans and employee assistance programme. Free gym access. Employee discounts programme. A healthy learning and training budget to support your development. Electric vehicle and cycle to work schemes. Regular events - from team socials to company-wide events with insightful external speakers, we want to make sure our colleagues continue to feel connected. As a tech company who strives to get better every day, we use Metaview during the interview processes for note taking purposes. This records and transcribes interviews so the interviewer can fully focus on your conversation, rather than writing. This has no bearing on the assessment of you as a candidate and you can opt out at any time. Just let us know.
Exciting challenges. Collective goals. One clear purpose. Senior Project Manager - Marketing & Digital (14 month FTC) £55,000 - £61,000 plus benefits Reports to: Director(s) of Marketing & Digital (Job Share) Directorate: Marketing, Fundraising & Engagement Contract: 14 month fixed-term contract Hours: Full time 35 hours per week Location: Stratford, London Office-based with high flexibility (1-2 days per week in the office) Closing date: 9 July :55 This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. Please let us know if there is anything about the recruitment process that you would like to discuss, in particular if there are any changes or adjustments that would make it easier for you to apply. Please contact or as soon as possible. Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. At Cancer Research UK, we exist to beat cancer. Cancer Research UK, ranked 12th Best Employer in the UK by the Financial Times, is seeking an exceptional leader to join our Marketing & Digital team as a Senior Project Manager for a 14-month maternity cover. Are you ready to make a difference? You will be working with key stakeholders in the Marketing & Digital function to project manage and support in the implementation of changes as a result of our broader transformation across the department. This role is focused on ensuring technology and structural change is implemented in a sustainable and impactful way with our teams so will sit within the Senior Leadership team. You will provide specific project management support to high profile areas of change, and support the Marketing & Digital function, but will be work across wider functions across MFE, PIC and Technology. What will I be doing? To project manage an end-to-end approach to business design and delivery of new processes, covering people, technology and data Coordinate business design activity, often working with external parties to incorporate specialist expertise. Identify stakeholders and ensure effective engagement and collaboration throughout the duration of the project Develop clear plans, including clear deliverables, milestones, dependencies, owners, risks, issues, and mitigations while coordinating with relevant stakeholders Manage escalations appropriately to ensure decisions are made by the appropriate representatives based on evidence, considering risks, costs, benefits, and options. Identify and plan resource needs, governance, and structure to support delivery, adapting as the project moves from design to delivery Establish regular and suitable reporting of progress against measurable ambitions, in agreement with leadership and in line with departmental reporting processes. What are we looking for? Good stakeholder management skills, and the ability to navigate and influence across complex matrix-management structures. Deep marketing and proposition business process knowledge and experience. Proactive and active member of SLT Experience of business change management and transformation with the ability to shape a 'good practice approach' to change Experience facilitating project or portfolio boards and steering groups at a senior management level. Qualification in project management such as APM, Prince 2, Agile and / or experience in project management including experience of working with Agile mindset preferred Flexible working options will be considered. Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human : Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our careers web page. How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively. Owing to the nature of this position, any offer of employment for this role will be subject to a satisfactory basic DBS check. For more information on this career opportunity please visit our website or contact us at . For more updates on our work and careers, follow us on: Linked In, Facebook, Instagram, X and YouTube.
Jul 03, 2025
Full time
Exciting challenges. Collective goals. One clear purpose. Senior Project Manager - Marketing & Digital (14 month FTC) £55,000 - £61,000 plus benefits Reports to: Director(s) of Marketing & Digital (Job Share) Directorate: Marketing, Fundraising & Engagement Contract: 14 month fixed-term contract Hours: Full time 35 hours per week Location: Stratford, London Office-based with high flexibility (1-2 days per week in the office) Closing date: 9 July :55 This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. Please let us know if there is anything about the recruitment process that you would like to discuss, in particular if there are any changes or adjustments that would make it easier for you to apply. Please contact or as soon as possible. Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. At Cancer Research UK, we exist to beat cancer. Cancer Research UK, ranked 12th Best Employer in the UK by the Financial Times, is seeking an exceptional leader to join our Marketing & Digital team as a Senior Project Manager for a 14-month maternity cover. Are you ready to make a difference? You will be working with key stakeholders in the Marketing & Digital function to project manage and support in the implementation of changes as a result of our broader transformation across the department. This role is focused on ensuring technology and structural change is implemented in a sustainable and impactful way with our teams so will sit within the Senior Leadership team. You will provide specific project management support to high profile areas of change, and support the Marketing & Digital function, but will be work across wider functions across MFE, PIC and Technology. What will I be doing? To project manage an end-to-end approach to business design and delivery of new processes, covering people, technology and data Coordinate business design activity, often working with external parties to incorporate specialist expertise. Identify stakeholders and ensure effective engagement and collaboration throughout the duration of the project Develop clear plans, including clear deliverables, milestones, dependencies, owners, risks, issues, and mitigations while coordinating with relevant stakeholders Manage escalations appropriately to ensure decisions are made by the appropriate representatives based on evidence, considering risks, costs, benefits, and options. Identify and plan resource needs, governance, and structure to support delivery, adapting as the project moves from design to delivery Establish regular and suitable reporting of progress against measurable ambitions, in agreement with leadership and in line with departmental reporting processes. What are we looking for? Good stakeholder management skills, and the ability to navigate and influence across complex matrix-management structures. Deep marketing and proposition business process knowledge and experience. Proactive and active member of SLT Experience of business change management and transformation with the ability to shape a 'good practice approach' to change Experience facilitating project or portfolio boards and steering groups at a senior management level. Qualification in project management such as APM, Prince 2, Agile and / or experience in project management including experience of working with Agile mindset preferred Flexible working options will be considered. Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human : Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our careers web page. How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively. Owing to the nature of this position, any offer of employment for this role will be subject to a satisfactory basic DBS check. For more information on this career opportunity please visit our website or contact us at . For more updates on our work and careers, follow us on: Linked In, Facebook, Instagram, X and YouTube.
Are you an experienced and commercially savvy marketing professional with a talent for storytelling and a passion for heritage? We're looking for a results driven Campaign Marketing Manager to lead a small team in delivering high-impact, audience-focused campaigns that drive ambitious footfall and income targets, whilst enhancing audience engagement and brand reputation. In this role, you'll take the lead on marketing Bath and North East Somerset Council's iconic visitor attractions, including the world-renowned, award-winning The Roman Baths , which welcomes over one million visitors annually, as well as the Victoria Art Gallery and other sites within its heritage portfolio. If you're passionate about heritage and bring at least five years five years of strategic senior-level campaign marketing experience along with a proven track record of leading and inspiring teams in fast paced, commercial environments, then we'd love to hear from you. Closing date: 27 July 2025. Click on the apply button for further information.
Jul 03, 2025
Seasonal
Are you an experienced and commercially savvy marketing professional with a talent for storytelling and a passion for heritage? We're looking for a results driven Campaign Marketing Manager to lead a small team in delivering high-impact, audience-focused campaigns that drive ambitious footfall and income targets, whilst enhancing audience engagement and brand reputation. In this role, you'll take the lead on marketing Bath and North East Somerset Council's iconic visitor attractions, including the world-renowned, award-winning The Roman Baths , which welcomes over one million visitors annually, as well as the Victoria Art Gallery and other sites within its heritage portfolio. If you're passionate about heritage and bring at least five years five years of strategic senior-level campaign marketing experience along with a proven track record of leading and inspiring teams in fast paced, commercial environments, then we'd love to hear from you. Closing date: 27 July 2025. Click on the apply button for further information.