GoCardless is a global bank payment company. Over 100,000 businesses, from start-ups to household names, use GoCardless to collect and send payments through direct debit, real-time payments and open banking. GoCardless processes US$130bn+ of payments annually, across 30+ countries; helping customers collect and send both recurring and one-off payments, without the chasing, stress or expensive fees. We use AI-powered solutions to improve payment success and reduce fraud. And, with open banking connectivity to over 2,500 banks, we help our customers make faster, more informed decisions. We are headquartered in the UK with offices in London and Leeds, and additional locations in Australia, France, Ireland, Latvia, Portugal and the United States. At GoCardless, we're all about supporting you! We're committed to making our hiring process inclusive and accessible. If you need extra support or adjustments, reach out to your Talent Partner - we're here to help! And remember: we don't expect you to meet every single requirement. If you're excited by this role, we encourage you to apply! The role Data sits at the core of our mission. We leverage bank account data to deliver high-value, intelligent payment solutions for our customers, from enhancing payment success rates to driving payer fraud prevention. As a Data Science Manager within our Payment Intelligence team, you'll partner with Software Engineers, Product Managers, and Designers to turn big ideas into reality. You'll own the full lifecycle of our algorithms, shaping everything from the initial concept to production-ready code that powers our global payment network. At GoCardless, our stack is centered around Google Cloud Platform and Vertex AI, providing a high-performance environment for innovation. Our Data Scientists operate at the intersection of Python, SQL, and BigQuery to build and deploy high-performance models at scale. What you'll do Manage and mentor a high-performing team of Data Scientists, fostering a culture of technical excellence and supporting their long-term career development. Oversee the end-to-end lifecycle of mission-critical ML models that power real-time payment decisions. Shape the strategic roadmap for the Payment Intelligence space, translating complex data challenges into actionable, high-impact goals. Drive cross-functional impact by working closely across disciplines to build end-to-end technical solutions, from concept to production. Influence Senior Leadership by acting as the bridge between technical complexity and business value, communicating ML strategy to senior stakeholders. What excites you Driving cutting-edge advancements in Data, AI, and Machine Learning within the payments space with a multidisciplinary team. Mentoring a high-performing team and fostering a culture of technical excellence. Solving the complex, real-time challenges of fraud prevention and payment optimisation at scale. Building production-grade ML models on a streamlined GCP and Vertex AI stack to drive fintech innovation. What excites us 2+ years managing Data Scientists within complex, high-stakes domains. A hands-on leader comfortable diving into the codebase. You bring strong expertise in Python and SQL to oversee the full lifecycle of a model, from initial prototype to robust production deployment. A decisive collaborator who can navigate technical trade-offs and translate complex ML concepts for cross-functional stakeholders and leadership. Familiarity with complex data environments and model architectures, such as deep learning (experience in Fintech, Fraud Prevention, or Payments is a big plus). Base salary ranges are based on role, job level, location, and market data. Please note that whilst we strive to offer competitive compensation, our approach is to pay between the minimum and the mid-point of the pay range until performance can be assessed in role. Offers will take into account level of experience, interview assessment, budgets and parity between you and fellow employees at GoCardless doing similar work. The Good Stuff! Wellbeing: Dedicated support and medical cover to keep you healthy. Work Away Scheme: Work from anywhere for up to 90 days in any 12-month period. Hybrid Working: Our hybrid model offers flexibility, with in-office days determined by your team. Equity: All permanently employed GeeCees get equity to share in our success. Parental leave: Tailored leave to support your life's great adventure. Time off:Annual holiday leave based on your location, supplemented by 3 volunteer days and 4 wellness days. Life at GoCardless We're an organization defined by our values. We start with why before we begin any project, to ensure it's aligned with our mission. We make it happen, working with urgency and taking personal accountability for getting things done. We act with integrity, always. We care deeply about what we do and we know it's essential that we be humble whilst we do it. Our Values form part of the GoCardless DNA, and are used to not only help us nurture and develop our culture, but to deliver impactful work that will help us to achieve our vision. Diversity & Inclusion 45% identify as women 23% identify as Black, Asian, Mixed, or Other 10% identify as LGBTQIA+ 9% identify as neurodiverse 2% identify as disabled Sustainability at GoCardless We're committed to reducing our environmental impact and leaving a sustainable world for future generations. As co-founders of the Tech Zero coalition , we're working towards a climate-positive future. Check out our sustainability action plan here. At GoCardless we're committed to fostering an inclusive and high-performance culture built on trust and transparency. Interested in building your career at GoCardless? Get future opportunities sent straight to your email. To ensure you have a clear understanding of the compensation and potential growth for this opportunity, we've shared the full base salary pay range for this role. Please note, our approach is to offer salaries between the minimum and mid-point of the range. We want to manage expectations from the start, and if your application is successful you can discuss any questions around the pay range and salary with your Talent Partner.
Mar 14, 2026
Full time
GoCardless is a global bank payment company. Over 100,000 businesses, from start-ups to household names, use GoCardless to collect and send payments through direct debit, real-time payments and open banking. GoCardless processes US$130bn+ of payments annually, across 30+ countries; helping customers collect and send both recurring and one-off payments, without the chasing, stress or expensive fees. We use AI-powered solutions to improve payment success and reduce fraud. And, with open banking connectivity to over 2,500 banks, we help our customers make faster, more informed decisions. We are headquartered in the UK with offices in London and Leeds, and additional locations in Australia, France, Ireland, Latvia, Portugal and the United States. At GoCardless, we're all about supporting you! We're committed to making our hiring process inclusive and accessible. If you need extra support or adjustments, reach out to your Talent Partner - we're here to help! And remember: we don't expect you to meet every single requirement. If you're excited by this role, we encourage you to apply! The role Data sits at the core of our mission. We leverage bank account data to deliver high-value, intelligent payment solutions for our customers, from enhancing payment success rates to driving payer fraud prevention. As a Data Science Manager within our Payment Intelligence team, you'll partner with Software Engineers, Product Managers, and Designers to turn big ideas into reality. You'll own the full lifecycle of our algorithms, shaping everything from the initial concept to production-ready code that powers our global payment network. At GoCardless, our stack is centered around Google Cloud Platform and Vertex AI, providing a high-performance environment for innovation. Our Data Scientists operate at the intersection of Python, SQL, and BigQuery to build and deploy high-performance models at scale. What you'll do Manage and mentor a high-performing team of Data Scientists, fostering a culture of technical excellence and supporting their long-term career development. Oversee the end-to-end lifecycle of mission-critical ML models that power real-time payment decisions. Shape the strategic roadmap for the Payment Intelligence space, translating complex data challenges into actionable, high-impact goals. Drive cross-functional impact by working closely across disciplines to build end-to-end technical solutions, from concept to production. Influence Senior Leadership by acting as the bridge between technical complexity and business value, communicating ML strategy to senior stakeholders. What excites you Driving cutting-edge advancements in Data, AI, and Machine Learning within the payments space with a multidisciplinary team. Mentoring a high-performing team and fostering a culture of technical excellence. Solving the complex, real-time challenges of fraud prevention and payment optimisation at scale. Building production-grade ML models on a streamlined GCP and Vertex AI stack to drive fintech innovation. What excites us 2+ years managing Data Scientists within complex, high-stakes domains. A hands-on leader comfortable diving into the codebase. You bring strong expertise in Python and SQL to oversee the full lifecycle of a model, from initial prototype to robust production deployment. A decisive collaborator who can navigate technical trade-offs and translate complex ML concepts for cross-functional stakeholders and leadership. Familiarity with complex data environments and model architectures, such as deep learning (experience in Fintech, Fraud Prevention, or Payments is a big plus). Base salary ranges are based on role, job level, location, and market data. Please note that whilst we strive to offer competitive compensation, our approach is to pay between the minimum and the mid-point of the pay range until performance can be assessed in role. Offers will take into account level of experience, interview assessment, budgets and parity between you and fellow employees at GoCardless doing similar work. The Good Stuff! Wellbeing: Dedicated support and medical cover to keep you healthy. Work Away Scheme: Work from anywhere for up to 90 days in any 12-month period. Hybrid Working: Our hybrid model offers flexibility, with in-office days determined by your team. Equity: All permanently employed GeeCees get equity to share in our success. Parental leave: Tailored leave to support your life's great adventure. Time off:Annual holiday leave based on your location, supplemented by 3 volunteer days and 4 wellness days. Life at GoCardless We're an organization defined by our values. We start with why before we begin any project, to ensure it's aligned with our mission. We make it happen, working with urgency and taking personal accountability for getting things done. We act with integrity, always. We care deeply about what we do and we know it's essential that we be humble whilst we do it. Our Values form part of the GoCardless DNA, and are used to not only help us nurture and develop our culture, but to deliver impactful work that will help us to achieve our vision. Diversity & Inclusion 45% identify as women 23% identify as Black, Asian, Mixed, or Other 10% identify as LGBTQIA+ 9% identify as neurodiverse 2% identify as disabled Sustainability at GoCardless We're committed to reducing our environmental impact and leaving a sustainable world for future generations. As co-founders of the Tech Zero coalition , we're working towards a climate-positive future. Check out our sustainability action plan here. At GoCardless we're committed to fostering an inclusive and high-performance culture built on trust and transparency. Interested in building your career at GoCardless? Get future opportunities sent straight to your email. To ensure you have a clear understanding of the compensation and potential growth for this opportunity, we've shared the full base salary pay range for this role. Please note, our approach is to offer salaries between the minimum and mid-point of the range. We want to manage expectations from the start, and if your application is successful you can discuss any questions around the pay range and salary with your Talent Partner.
We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons As a firm our focus on delivering quality audit work for the benefit of the public interest is our key priority. Our Audit teams are essential, not just to BDO, but to the whole economy. With specialist knowledge of sectors, markets and geographies; our auditors have the business understanding necessary to deliver the high quality and robust audits that companies and their stakeholders can trust. As part of our Audit team, you'll receive the support you need to reach your potential. From completing professional qualifications to developing new skills and exploring different learning opportunities, you'll join a friendly and diverse team whose work really matters. Use your skills to build a career in Audit at BDO. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working proactively and managing your own tasks as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. You'll also: Be responsible for dealing with all matters relating to the management of a portfolio of audited entities. Complete assignments within agreed budgets and timescales and identify opportunities for additional billings. Ensure assignments are staffed with the appropriate mix of knowledge and skills required. Ensure that the firm's risk management and quality control procedures are adhered to at all times. Work as part of management team with other Audit Managers within the business group (e.g. resource planning, merit rate meetings and efficiency gains) Support Partners with the implementation and communication of any new business strategy for existing and target audit entities as well as the internal business. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. .
Mar 13, 2026
Full time
We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons As a firm our focus on delivering quality audit work for the benefit of the public interest is our key priority. Our Audit teams are essential, not just to BDO, but to the whole economy. With specialist knowledge of sectors, markets and geographies; our auditors have the business understanding necessary to deliver the high quality and robust audits that companies and their stakeholders can trust. As part of our Audit team, you'll receive the support you need to reach your potential. From completing professional qualifications to developing new skills and exploring different learning opportunities, you'll join a friendly and diverse team whose work really matters. Use your skills to build a career in Audit at BDO. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working proactively and managing your own tasks as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. You'll also: Be responsible for dealing with all matters relating to the management of a portfolio of audited entities. Complete assignments within agreed budgets and timescales and identify opportunities for additional billings. Ensure assignments are staffed with the appropriate mix of knowledge and skills required. Ensure that the firm's risk management and quality control procedures are adhered to at all times. Work as part of management team with other Audit Managers within the business group (e.g. resource planning, merit rate meetings and efficiency gains) Support Partners with the implementation and communication of any new business strategy for existing and target audit entities as well as the internal business. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. .
CrewBloom is seeking a proactive and customer-focused Customer Success Manager (CSM) to join its growing UK team. As the primary point of contact for clients, you'll ensure they achieve their desired outcomes with CrewBloom's products and services. This role is ideal for professionals with SaaS, account management, or customer success experience who thrive in building long term relationships and driving customer satisfaction, retention, and growth. Key Details Job Title: Customer Success Manager (UK) Employer: CrewBloom Location: Glasgow (Remote - UK based) Salary: Competitive Hours: Full Time Contract Type: Permanent Role Overview The Customer Success Manager will guide clients through onboarding, training, and ongoing support. You'll act as a trusted advisor, advocate for customer needs, and collaborate with internal teams to resolve issues, improve user experiences, and identify opportunities for upselling or cross selling. Key Responsibilities Customer Relationship Management: Serve as the primary contact for onboarding, training, and support; build strong client relationships. Onboarding & Training: Guide new customers through smooth product implementation; conduct tailored demos and training sessions. Retention & Growth: Monitor customer health and engagement; identify risks and opportunities for expansion; collaborate with sales and marketing on upsell/cross sell opportunities. Support & Issue Resolution: Act as customer advocate; coordinate with technical and product teams to resolve issues and improve experiences. Performance Metrics & Reporting: Track and analyze NPS, churn, and satisfaction; provide regular reports and insights to management. Eligibility Requirements 3+ years of experience in customer success, account management, or related field Experience in SaaS, e commerce, or finance industries (preferred) Strong interpersonal and communication skills Excellent problem solving and conflict resolution abilities Proficiency in CRM software (Salesforce, HubSpot) and customer success tools (Gainsight, Totango) Ability to analyze data and make informed decisions Customer first mindset with passion for helping others succeed Technical & Work Environment Requirements Internet: Primary connection (15 Mbps minimum) + backup (10 Mbps minimum, power outage capable) Primary Device: Desktop/laptop with Intel Core i5 (8th gen+), i3 (10th gen+), AMD Ryzen 5, or equivalent; 8 GB RAM minimum Backup Device: Must meet/exceed Intel Core i3 performance; functional during power interruptions Peripherals: Webcam, noise canceling USB headset, smartphone for communication/verification Workspace: Quiet, dedicated home office space Benefits Fully remote work with flexible arrangements Fun, inclusive, and innovative team culture Daily opportunities to learn, innovate, and excel Limitless career growth with resources to propel your career forward High energy, engaging atmosphere with stimulating challenges and rewards Work life balance: eliminate commutes, enjoy more time with loved ones, and integrate personal and professional life seamlessly Why This Role Stands Out Impactful work: Drive customer satisfaction, retention, and growth in a dynamic SaaS environment. Flexibility: Remote first role with freedom to create your ideal work environment. Career growth: Unlock limitless opportunities to advance within a fast paced, innovative company. Supportive culture: Join a team that values unique contributions and fosters professional development. How to Apply Click here to Apply via lndeed. Submit your CV and a cover letter highlighting your customer success experience, SaaS knowledge, and ability to build strong client relationships.
Mar 13, 2026
Full time
CrewBloom is seeking a proactive and customer-focused Customer Success Manager (CSM) to join its growing UK team. As the primary point of contact for clients, you'll ensure they achieve their desired outcomes with CrewBloom's products and services. This role is ideal for professionals with SaaS, account management, or customer success experience who thrive in building long term relationships and driving customer satisfaction, retention, and growth. Key Details Job Title: Customer Success Manager (UK) Employer: CrewBloom Location: Glasgow (Remote - UK based) Salary: Competitive Hours: Full Time Contract Type: Permanent Role Overview The Customer Success Manager will guide clients through onboarding, training, and ongoing support. You'll act as a trusted advisor, advocate for customer needs, and collaborate with internal teams to resolve issues, improve user experiences, and identify opportunities for upselling or cross selling. Key Responsibilities Customer Relationship Management: Serve as the primary contact for onboarding, training, and support; build strong client relationships. Onboarding & Training: Guide new customers through smooth product implementation; conduct tailored demos and training sessions. Retention & Growth: Monitor customer health and engagement; identify risks and opportunities for expansion; collaborate with sales and marketing on upsell/cross sell opportunities. Support & Issue Resolution: Act as customer advocate; coordinate with technical and product teams to resolve issues and improve experiences. Performance Metrics & Reporting: Track and analyze NPS, churn, and satisfaction; provide regular reports and insights to management. Eligibility Requirements 3+ years of experience in customer success, account management, or related field Experience in SaaS, e commerce, or finance industries (preferred) Strong interpersonal and communication skills Excellent problem solving and conflict resolution abilities Proficiency in CRM software (Salesforce, HubSpot) and customer success tools (Gainsight, Totango) Ability to analyze data and make informed decisions Customer first mindset with passion for helping others succeed Technical & Work Environment Requirements Internet: Primary connection (15 Mbps minimum) + backup (10 Mbps minimum, power outage capable) Primary Device: Desktop/laptop with Intel Core i5 (8th gen+), i3 (10th gen+), AMD Ryzen 5, or equivalent; 8 GB RAM minimum Backup Device: Must meet/exceed Intel Core i3 performance; functional during power interruptions Peripherals: Webcam, noise canceling USB headset, smartphone for communication/verification Workspace: Quiet, dedicated home office space Benefits Fully remote work with flexible arrangements Fun, inclusive, and innovative team culture Daily opportunities to learn, innovate, and excel Limitless career growth with resources to propel your career forward High energy, engaging atmosphere with stimulating challenges and rewards Work life balance: eliminate commutes, enjoy more time with loved ones, and integrate personal and professional life seamlessly Why This Role Stands Out Impactful work: Drive customer satisfaction, retention, and growth in a dynamic SaaS environment. Flexibility: Remote first role with freedom to create your ideal work environment. Career growth: Unlock limitless opportunities to advance within a fast paced, innovative company. Supportive culture: Join a team that values unique contributions and fosters professional development. How to Apply Click here to Apply via lndeed. Submit your CV and a cover letter highlighting your customer success experience, SaaS knowledge, and ability to build strong client relationships.
With a no limits approach, we can rise to any challenge. Whatever the question, the concern, or the risk, we can get the right people in a room and find the right answer. Our collective power is also helping us to change the insurance narrative - doing right by our clients while using insurance as a tool to build resilience for individuals, businesses and communities. From pro bono work to insuring COVID-19 vaccine development to de-risking the carbon market, we're using our skills, knowledge, and networks to make a difference and speed positive change in the world around us.We are actively looking for a Commercial Account Executive to join our Howden Consumer & Local Commercial team. Our local Commercial team have grown rapidly over the last 14 years', and we now have over 200 people within the team across the UK. In this role you will be responsible for building rapport with new and existing clients, who could range from sole traders, through to the MD/CEO of a large organisation, and working closely with the Branch Manager to achieve objectives. About you: You will have experience winning new business and building long lasting relationships with B2B clients. You must have a passion for developing business through marketing, community engagement, networking, client meetings, just to name a few - the stronger our presence in the market, the more successful you will be. You will be tenacious and have a business curiosity, as this will allow you to identify and explore new business opportunities to drive the best possible outcome for our clients You are willing to learn, as every day will be different. This is a great opportunity to progress your career as a Commercial Account Executive and become further your professional qualifications. You are consultative, have the ability to question effectively and will be an active listener, you will take the time to fully understand client requirements and be able to advise on products and solutions - always identifying opportunities, but more importantly, looking for a 'path to yes' Rewards: We believe that great work and dedication should be rewarded, that's why we offer: 22 days holiday (plus bank holidays), increasing through length of service A set of core benefits, designed with your health and financial protection in mind: Life Assurance up to 4x salary, protecting your loved ones in case the worst should happen Income protection, guaranteeing an income for up to 5 years in the event of an illness or injury Contributory pension scheme - 5% employer contribution and 5% employee contribution Access to a Healthcare Cashplan, which gives you access to a variety of health related benefits Access to a host of lifestyle and financial benefits that you can choose from: Discounts on gym membership across the UK Salary sacrifice schemes - Travel Insurance, Cycle to Work, Car leasing, Technology purchase Access to a range of insurance polices through Howden at discounted rates Access to hundreds of high-street retailer discounts
Mar 13, 2026
Full time
With a no limits approach, we can rise to any challenge. Whatever the question, the concern, or the risk, we can get the right people in a room and find the right answer. Our collective power is also helping us to change the insurance narrative - doing right by our clients while using insurance as a tool to build resilience for individuals, businesses and communities. From pro bono work to insuring COVID-19 vaccine development to de-risking the carbon market, we're using our skills, knowledge, and networks to make a difference and speed positive change in the world around us.We are actively looking for a Commercial Account Executive to join our Howden Consumer & Local Commercial team. Our local Commercial team have grown rapidly over the last 14 years', and we now have over 200 people within the team across the UK. In this role you will be responsible for building rapport with new and existing clients, who could range from sole traders, through to the MD/CEO of a large organisation, and working closely with the Branch Manager to achieve objectives. About you: You will have experience winning new business and building long lasting relationships with B2B clients. You must have a passion for developing business through marketing, community engagement, networking, client meetings, just to name a few - the stronger our presence in the market, the more successful you will be. You will be tenacious and have a business curiosity, as this will allow you to identify and explore new business opportunities to drive the best possible outcome for our clients You are willing to learn, as every day will be different. This is a great opportunity to progress your career as a Commercial Account Executive and become further your professional qualifications. You are consultative, have the ability to question effectively and will be an active listener, you will take the time to fully understand client requirements and be able to advise on products and solutions - always identifying opportunities, but more importantly, looking for a 'path to yes' Rewards: We believe that great work and dedication should be rewarded, that's why we offer: 22 days holiday (plus bank holidays), increasing through length of service A set of core benefits, designed with your health and financial protection in mind: Life Assurance up to 4x salary, protecting your loved ones in case the worst should happen Income protection, guaranteeing an income for up to 5 years in the event of an illness or injury Contributory pension scheme - 5% employer contribution and 5% employee contribution Access to a Healthcare Cashplan, which gives you access to a variety of health related benefits Access to a host of lifestyle and financial benefits that you can choose from: Discounts on gym membership across the UK Salary sacrifice schemes - Travel Insurance, Cycle to Work, Car leasing, Technology purchase Access to a range of insurance polices through Howden at discounted rates Access to hundreds of high-street retailer discounts
We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons As a firm our focus on delivering quality audit work for the benefit of the public interest is our key priority. Our Audit teams are essential, not just to BDO, but to the whole economy. With specialist knowledge of sectors, markets and geographies; our auditors have the business understanding necessary to deliver the high quality and robust audits that companies and their stakeholders can trust. As part of our Audit team, you'll receive the support you need to reach your potential. From completing professional qualifications to developing new skills and exploring different learning opportunities, you'll join a friendly and diverse team whose work really matters. Use your skills to build a career in Audit at BDO. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working proactively and managing your own tasks as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. You'll also: Be responsible for dealing with all matters relating to the management of a portfolio of audited entities. Complete assignments within agreed budgets and timescales and identify opportunities for additional billings. Ensure assignments are staffed with the appropriate mix of knowledge and skills required. Ensure that the firm's risk management and quality control procedures are adhered to at all times. Work as part of management team with other Audit Managers within the business group (e.g. resource planning, merit rate meetings and efficiency gains) Support Partners with the implementation and communication of any new business strategy for existing and target audit entities as well as the internal business. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. .
Mar 13, 2026
Full time
We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons As a firm our focus on delivering quality audit work for the benefit of the public interest is our key priority. Our Audit teams are essential, not just to BDO, but to the whole economy. With specialist knowledge of sectors, markets and geographies; our auditors have the business understanding necessary to deliver the high quality and robust audits that companies and their stakeholders can trust. As part of our Audit team, you'll receive the support you need to reach your potential. From completing professional qualifications to developing new skills and exploring different learning opportunities, you'll join a friendly and diverse team whose work really matters. Use your skills to build a career in Audit at BDO. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working proactively and managing your own tasks as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. You'll also: Be responsible for dealing with all matters relating to the management of a portfolio of audited entities. Complete assignments within agreed budgets and timescales and identify opportunities for additional billings. Ensure assignments are staffed with the appropriate mix of knowledge and skills required. Ensure that the firm's risk management and quality control procedures are adhered to at all times. Work as part of management team with other Audit Managers within the business group (e.g. resource planning, merit rate meetings and efficiency gains) Support Partners with the implementation and communication of any new business strategy for existing and target audit entities as well as the internal business. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. .
With a no limits approach, we can rise to any challenge. Whatever the question, the concern, or the risk, we can get the right people in a room and find the right answer. Our collective power is also helping us to change the insurance narrative - doing right by our clients while using insurance as a tool to build resilience for individuals, businesses and communities. From pro bono work to insuring COVID-19 vaccine development to de-risking the carbon market, we're using our skills, knowledge, and networks to make a difference and speed positive change in the world around us.We are actively looking for a Commercial Account Handler to join our Howden Consumer & Local Commercial team. Our local Commercial team have grown rapidly over the last 14 years', and we now have over 200 people within the team across the UK. In this role you will be responsible for building rapport with new and existing clients, who could range from sole traders, through to the MD/CEO of a large organisation, and working closely with the Branch Manager to achieve objectives. About you: You will have strong attention to detail as you will be reviewing client documentation, ensuring the information is comprehensive and accurate to support the quoting process You must have the ability to build and maintain strong relationships with internal stakeholders, clients and external contacts to ensure we meet expectations and compliance standards You will be assisting the Commercial Account Executives in achieving high levels of renewal retention, whilst exceeding customer expectations and meeting FCA requirements. You are willing to learn, as every day will be different. This is a great opportunity to progress your career as a Commercial Account Handler and become further your professional qualifications. You have the ability to process data promptly and accurately on relevant systems in order to support and improve high levels of client service, internal process execution and to facilitate informed analysis Rewards: We believe that great work and dedication should be rewarded, that's why we offer: 22 days holiday (plus bank holidays), increasing through length of service A set of core benefits, designed with your health and financial protection in mind: Life Assurance up to 4x salary, protecting your loved ones in case the worst should happen Income protection, guaranteeing an income for up to 5 years in the event of an illness or injury Contributory pension scheme - 5% employer contribution and 5% employee contribution Access to a Healthcare Cashplan, which gives you access to a variety of health related benefits Access to a host of lifestyle and financial benefits that you can choose from: Discounts on gym membership across the UK Salary sacrifice schemes - Travel Insurance, Cycle to Work, Car leasing, Technology purchase Access to a range of insurance polices through Howden at discounted rates Access to hundreds of high-street retailer discounts
Mar 13, 2026
Full time
With a no limits approach, we can rise to any challenge. Whatever the question, the concern, or the risk, we can get the right people in a room and find the right answer. Our collective power is also helping us to change the insurance narrative - doing right by our clients while using insurance as a tool to build resilience for individuals, businesses and communities. From pro bono work to insuring COVID-19 vaccine development to de-risking the carbon market, we're using our skills, knowledge, and networks to make a difference and speed positive change in the world around us.We are actively looking for a Commercial Account Handler to join our Howden Consumer & Local Commercial team. Our local Commercial team have grown rapidly over the last 14 years', and we now have over 200 people within the team across the UK. In this role you will be responsible for building rapport with new and existing clients, who could range from sole traders, through to the MD/CEO of a large organisation, and working closely with the Branch Manager to achieve objectives. About you: You will have strong attention to detail as you will be reviewing client documentation, ensuring the information is comprehensive and accurate to support the quoting process You must have the ability to build and maintain strong relationships with internal stakeholders, clients and external contacts to ensure we meet expectations and compliance standards You will be assisting the Commercial Account Executives in achieving high levels of renewal retention, whilst exceeding customer expectations and meeting FCA requirements. You are willing to learn, as every day will be different. This is a great opportunity to progress your career as a Commercial Account Handler and become further your professional qualifications. You have the ability to process data promptly and accurately on relevant systems in order to support and improve high levels of client service, internal process execution and to facilitate informed analysis Rewards: We believe that great work and dedication should be rewarded, that's why we offer: 22 days holiday (plus bank holidays), increasing through length of service A set of core benefits, designed with your health and financial protection in mind: Life Assurance up to 4x salary, protecting your loved ones in case the worst should happen Income protection, guaranteeing an income for up to 5 years in the event of an illness or injury Contributory pension scheme - 5% employer contribution and 5% employee contribution Access to a Healthcare Cashplan, which gives you access to a variety of health related benefits Access to a host of lifestyle and financial benefits that you can choose from: Discounts on gym membership across the UK Salary sacrifice schemes - Travel Insurance, Cycle to Work, Car leasing, Technology purchase Access to a range of insurance polices through Howden at discounted rates Access to hundreds of high-street retailer discounts
We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons As a firm our focus on delivering quality audit work for the benefit of the public interest is our key priority. Our Audit teams are essential, not just to BDO, but to the whole economy. With specialist knowledge of sectors, markets and geographies; our auditors have the business understanding necessary to deliver the high quality and robust audits that companies and their stakeholders can trust. As part of our Audit team, you'll receive the support you need to reach your potential. From completing professional qualifications to developing new skills and exploring different learning opportunities, you'll join a friendly and diverse team whose work really matters. Use your skills to build a career in Audit at BDO. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working proactively and managing your own tasks as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. You'll also: Be responsible for dealing with all matters relating to the management of a portfolio of audited entities. Complete assignments within agreed budgets and timescales and identify opportunities for additional billings. Ensure assignments are staffed with the appropriate mix of knowledge and skills required. Ensure that the firm's risk management and quality control procedures are adhered to at all times. Work as part of management team with other Audit Managers within the business group (e.g. resource planning, merit rate meetings and efficiency gains) Support Partners with the implementation and communication of any new business strategy for existing and target audit entities as well as the internal business. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. .
Mar 13, 2026
Full time
We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons As a firm our focus on delivering quality audit work for the benefit of the public interest is our key priority. Our Audit teams are essential, not just to BDO, but to the whole economy. With specialist knowledge of sectors, markets and geographies; our auditors have the business understanding necessary to deliver the high quality and robust audits that companies and their stakeholders can trust. As part of our Audit team, you'll receive the support you need to reach your potential. From completing professional qualifications to developing new skills and exploring different learning opportunities, you'll join a friendly and diverse team whose work really matters. Use your skills to build a career in Audit at BDO. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working proactively and managing your own tasks as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. You'll also: Be responsible for dealing with all matters relating to the management of a portfolio of audited entities. Complete assignments within agreed budgets and timescales and identify opportunities for additional billings. Ensure assignments are staffed with the appropriate mix of knowledge and skills required. Ensure that the firm's risk management and quality control procedures are adhered to at all times. Work as part of management team with other Audit Managers within the business group (e.g. resource planning, merit rate meetings and efficiency gains) Support Partners with the implementation and communication of any new business strategy for existing and target audit entities as well as the internal business. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. .
We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons As a firm our focus on delivering quality audit work for the benefit of the public interest is our key priority. Our Audit teams are essential, not just to BDO, but to the whole economy. With specialist knowledge of sectors, markets and geographies; our auditors have the business understanding necessary to deliver the high quality and robust audits that companies and their stakeholders can trust. As part of our Audit team, you'll receive the support you need to reach your potential. From completing professional qualifications to developing new skills and exploring different learning opportunities, you'll join a friendly and diverse team whose work really matters. Use your skills to build a career in Audit at BDO. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working proactively and managing your own tasks as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. You'll also: Be responsible for dealing with all matters relating to the management of a portfolio of audited entities. Complete assignments within agreed budgets and timescales and identify opportunities for additional billings. Ensure assignments are staffed with the appropriate mix of knowledge and skills required. Ensure that the firm's risk management and quality control procedures are adhered to at all times. Work as part of management team with other Audit Managers within the business group (e.g. resource planning, merit rate meetings and efficiency gains) Support Partners with the implementation and communication of any new business strategy for existing and target audit entities as well as the internal business. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. .
Mar 13, 2026
Full time
We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons As a firm our focus on delivering quality audit work for the benefit of the public interest is our key priority. Our Audit teams are essential, not just to BDO, but to the whole economy. With specialist knowledge of sectors, markets and geographies; our auditors have the business understanding necessary to deliver the high quality and robust audits that companies and their stakeholders can trust. As part of our Audit team, you'll receive the support you need to reach your potential. From completing professional qualifications to developing new skills and exploring different learning opportunities, you'll join a friendly and diverse team whose work really matters. Use your skills to build a career in Audit at BDO. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working proactively and managing your own tasks as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. You'll also: Be responsible for dealing with all matters relating to the management of a portfolio of audited entities. Complete assignments within agreed budgets and timescales and identify opportunities for additional billings. Ensure assignments are staffed with the appropriate mix of knowledge and skills required. Ensure that the firm's risk management and quality control procedures are adhered to at all times. Work as part of management team with other Audit Managers within the business group (e.g. resource planning, merit rate meetings and efficiency gains) Support Partners with the implementation and communication of any new business strategy for existing and target audit entities as well as the internal business. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. .
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. As market leaders, the award-winning Real Estate & Construction tax team at BDO serves a wide and exciting range of domestic and international companies with UK operations. It's your chance to experience a focused and unique blend of the highest level of technical expertise along with extensive experience in commercial transactions. This industry continues to grow rapidly, so there are always new challenges or opportunities that you can take on. At the heart of our success are the strong and progressive relationships we build with our clients and colleagues. With a focus on continuing development and exposure to clients and senior partners, you'll have all the freedom you need to grow your career. We're looking for someone with: Understanding of and previous experience within UK corporate tax compliance Some experience of providing corporate tax advisory and compliance services to primarily corporate groups, but may include partnership tax returns and non-resident landlord income tax returns Ability to prepare proposals for new work, including researching target client companies and on technical issues to identify new solutions Ability to manage a small client portfolio Ability to actively seek opportunities for selling new services to existing clients Some experience of dealing with client senior management and key stakeholders Keenness to develop a career within the real estate profession Educated to degree level, and CTA and/or ACA qualified or equivalent You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Mar 13, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. As market leaders, the award-winning Real Estate & Construction tax team at BDO serves a wide and exciting range of domestic and international companies with UK operations. It's your chance to experience a focused and unique blend of the highest level of technical expertise along with extensive experience in commercial transactions. This industry continues to grow rapidly, so there are always new challenges or opportunities that you can take on. At the heart of our success are the strong and progressive relationships we build with our clients and colleagues. With a focus on continuing development and exposure to clients and senior partners, you'll have all the freedom you need to grow your career. We're looking for someone with: Understanding of and previous experience within UK corporate tax compliance Some experience of providing corporate tax advisory and compliance services to primarily corporate groups, but may include partnership tax returns and non-resident landlord income tax returns Ability to prepare proposals for new work, including researching target client companies and on technical issues to identify new solutions Ability to manage a small client portfolio Ability to actively seek opportunities for selling new services to existing clients Some experience of dealing with client senior management and key stakeholders Keenness to develop a career within the real estate profession Educated to degree level, and CTA and/or ACA qualified or equivalent You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. As market leaders, the award-winning Real Estate & Construction tax team at BDO serves a wide and exciting range of domestic and international companies with UK operations. It's your chance to experience a focused and unique blend of the highest level of technical expertise along with extensive experience in commercial transactions. This industry continues to grow rapidly, so there are always new challenges or opportunities that you can take on. At the heart of our success are the strong and progressive relationships we build with our clients and colleagues. With a focus on continuing development and exposure to clients and senior partners, you'll have all the freedom you need to grow your career. We're looking for someone with: Understanding of and previous experience within UK corporate tax compliance Some experience of providing corporate tax advisory and compliance services to primarily corporate groups, but may include partnership tax returns and non-resident landlord income tax returns Ability to prepare proposals for new work, including researching target client companies and on technical issues to identify new solutions Ability to manage a small client portfolio Ability to actively seek opportunities for selling new services to existing clients Some experience of dealing with client senior management and key stakeholders Keenness to develop a career within the real estate profession Educated to degree level, and CTA and/or ACA qualified or equivalent You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Mar 13, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. As market leaders, the award-winning Real Estate & Construction tax team at BDO serves a wide and exciting range of domestic and international companies with UK operations. It's your chance to experience a focused and unique blend of the highest level of technical expertise along with extensive experience in commercial transactions. This industry continues to grow rapidly, so there are always new challenges or opportunities that you can take on. At the heart of our success are the strong and progressive relationships we build with our clients and colleagues. With a focus on continuing development and exposure to clients and senior partners, you'll have all the freedom you need to grow your career. We're looking for someone with: Understanding of and previous experience within UK corporate tax compliance Some experience of providing corporate tax advisory and compliance services to primarily corporate groups, but may include partnership tax returns and non-resident landlord income tax returns Ability to prepare proposals for new work, including researching target client companies and on technical issues to identify new solutions Ability to manage a small client portfolio Ability to actively seek opportunities for selling new services to existing clients Some experience of dealing with client senior management and key stakeholders Keenness to develop a career within the real estate profession Educated to degree level, and CTA and/or ACA qualified or equivalent You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
A well-established and growing regional accountancy firm is seeking a qualified Audit Senior (ACA/ACCA) to join its expanding audit team.This is a strong progression opportunity with a clear pathway to Audit Manager for candidates who demonstrate leadership capability.The Role Leading audit fieldwork assignments from planning through to completion Supervising and reviewing trainee work Preparing statutory accounts (UK GAAP/FRS 102) and draft tax computations Acting as a key client contact, resolving queries and maintaining high service standards Assisting with tenders and developing new business opportunities The Candidate ACA or ACCA qualified Experienced in planning and leading audits within practice Strong knowledge of FRS 102 (Charities SORP advantageous) Confident communicator with excellent time management skills Package £40,000-£48,000 37.5 hours per week with flexible core hours 25 days holiday + bank holidays (option to buy more) Pension, health cash plan, life assurance Ongoing professional development and study support An excellent opportunity to join a collaborative, growth-focused firm offering genuine career progression and regional market exposure.If you are interested in this Audit Senior opportunity or would like any further information, please do not hesitate to contact Richard Warwick at IPS Finance. IPS Finance has 45 years experience in the Yorkshire accountancy recruitment market. We have built our business on long term relationships with both individuals and clients in all sectors, bringing real benefits to all concerned. Please visit the IPS Finance website to view the latest accountancy / finance and practice opportunities.
Mar 13, 2026
Full time
A well-established and growing regional accountancy firm is seeking a qualified Audit Senior (ACA/ACCA) to join its expanding audit team.This is a strong progression opportunity with a clear pathway to Audit Manager for candidates who demonstrate leadership capability.The Role Leading audit fieldwork assignments from planning through to completion Supervising and reviewing trainee work Preparing statutory accounts (UK GAAP/FRS 102) and draft tax computations Acting as a key client contact, resolving queries and maintaining high service standards Assisting with tenders and developing new business opportunities The Candidate ACA or ACCA qualified Experienced in planning and leading audits within practice Strong knowledge of FRS 102 (Charities SORP advantageous) Confident communicator with excellent time management skills Package £40,000-£48,000 37.5 hours per week with flexible core hours 25 days holiday + bank holidays (option to buy more) Pension, health cash plan, life assurance Ongoing professional development and study support An excellent opportunity to join a collaborative, growth-focused firm offering genuine career progression and regional market exposure.If you are interested in this Audit Senior opportunity or would like any further information, please do not hesitate to contact Richard Warwick at IPS Finance. IPS Finance has 45 years experience in the Yorkshire accountancy recruitment market. We have built our business on long term relationships with both individuals and clients in all sectors, bringing real benefits to all concerned. Please visit the IPS Finance website to view the latest accountancy / finance and practice opportunities.
UK/I Customer Success Manager - SMB Account Management Remote - United Kingdom POS-31776 The Role HubSpot is looking for a UK/I Customer Success Manager who is interested in using creativity to solve problems, build long term relationships with businesses, and help their customers use software to achieve their inbound goals. Customer Success Managers are the trusted inbound advisors for each of their customers. They have an intimate understanding of how their businesses work and what the businesses need to grow and thrive. In working with your customers, you will find that no two of them are the same. In the morning, you could be working with the Marketing Manager at a carpet manufacturer about how to rank for the keyword "stain resistant carpet" through more effective blogging. In the afternoon, you could be talking to the CMO of a software company about how to convert more of their free trials into customers through marketing automation and the sales platform. This role is open in our Dublin and London office or remote from anywhere in Ireland or UK. In this Role you'll get to: Manage 100 - 200 customer relationships. Some of your customers will be new while others may have been using HubSpot for several years. Work with your customers on a regular basis to understand their goals and align them with the necessary resources to achieve them. Partner with different teams at HubSpot to 'solve for the customer' including onboarding, up sell/x sell, and renewals. Along the way, you will get to know HubSpot's software incredibly well and help your customers fully adopt the platform. Your day to day is a mix of proactive and reactive work, and CSMs have a lot of autonomy in managing their "book of business". The proactive work includes 4 5 scheduled deep dive meetings per day with customers, where you review their progress, make strategic and tactical recommendations, and keep them up to date on the latest and greatest features from HubSpot. The reactive work runs the gamut from questions about invoices to "how to" questions about the software. Promote the growth of your install base by uncovering, scoping and qualifying opportunities where customers can use more HubSpot products and services to ensure customer retention and growth. Understand technical roadblocks and make recommendations on solution implementation and core integrations using HubSpot to overcome them. If you're stimulated by problem solving - whether it's a business or technical challenge - this is the role for you. To excel in this role you will need to have: 1+ years of experience in a client facing or account management role. Business savvy with consultative, problem solving, and issue resolution skills. Strong knowledge of the media/digital landscape. Motivated self starter who is hungry to learn and can provide strong examples of how they have achieved results while balancing demanding expectations. Super organized, quick learner who works well under pressure. Strong negotiation skills, comfortable navigating financial conversations, and dealing with cancellations. Easy at building and maintaining relationships, managing expectations, and identifying issues that require escalation. Knowledge of Inbound Marketing or the aptitude to learn it quickly and independently. Support an ongoing partner relationship to maximise acquisition, retention, and up sell rates. Equal Opportunity Employer HubSpot, Inc. is an equal opportunity employer. As a federal contractor, we take affirmative action to ensure equal opportunity and all candidates are considered without regard to race, colour, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other legally protected characteristics. Legal Notices Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page here. India Applicants: link to HubSpot India's equal opportunity policy here.
Mar 12, 2026
Full time
UK/I Customer Success Manager - SMB Account Management Remote - United Kingdom POS-31776 The Role HubSpot is looking for a UK/I Customer Success Manager who is interested in using creativity to solve problems, build long term relationships with businesses, and help their customers use software to achieve their inbound goals. Customer Success Managers are the trusted inbound advisors for each of their customers. They have an intimate understanding of how their businesses work and what the businesses need to grow and thrive. In working with your customers, you will find that no two of them are the same. In the morning, you could be working with the Marketing Manager at a carpet manufacturer about how to rank for the keyword "stain resistant carpet" through more effective blogging. In the afternoon, you could be talking to the CMO of a software company about how to convert more of their free trials into customers through marketing automation and the sales platform. This role is open in our Dublin and London office or remote from anywhere in Ireland or UK. In this Role you'll get to: Manage 100 - 200 customer relationships. Some of your customers will be new while others may have been using HubSpot for several years. Work with your customers on a regular basis to understand their goals and align them with the necessary resources to achieve them. Partner with different teams at HubSpot to 'solve for the customer' including onboarding, up sell/x sell, and renewals. Along the way, you will get to know HubSpot's software incredibly well and help your customers fully adopt the platform. Your day to day is a mix of proactive and reactive work, and CSMs have a lot of autonomy in managing their "book of business". The proactive work includes 4 5 scheduled deep dive meetings per day with customers, where you review their progress, make strategic and tactical recommendations, and keep them up to date on the latest and greatest features from HubSpot. The reactive work runs the gamut from questions about invoices to "how to" questions about the software. Promote the growth of your install base by uncovering, scoping and qualifying opportunities where customers can use more HubSpot products and services to ensure customer retention and growth. Understand technical roadblocks and make recommendations on solution implementation and core integrations using HubSpot to overcome them. If you're stimulated by problem solving - whether it's a business or technical challenge - this is the role for you. To excel in this role you will need to have: 1+ years of experience in a client facing or account management role. Business savvy with consultative, problem solving, and issue resolution skills. Strong knowledge of the media/digital landscape. Motivated self starter who is hungry to learn and can provide strong examples of how they have achieved results while balancing demanding expectations. Super organized, quick learner who works well under pressure. Strong negotiation skills, comfortable navigating financial conversations, and dealing with cancellations. Easy at building and maintaining relationships, managing expectations, and identifying issues that require escalation. Knowledge of Inbound Marketing or the aptitude to learn it quickly and independently. Support an ongoing partner relationship to maximise acquisition, retention, and up sell rates. Equal Opportunity Employer HubSpot, Inc. is an equal opportunity employer. As a federal contractor, we take affirmative action to ensure equal opportunity and all candidates are considered without regard to race, colour, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other legally protected characteristics. Legal Notices Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page here. India Applicants: link to HubSpot India's equal opportunity policy here.
With a no limits approach, we can rise to any challenge. Whatever the question, the concern, or the risk, we can get the right people in a room and find the right answer. Our collective power is also helping us to change the insurance narrative - doing right by our clients while using insurance as a tool to build resilience for individuals, businesses and communities. From pro bono work to insuring COVID-19 vaccine development to de-risking the carbon market, we're using our skills, knowledge, and networks to make a difference and speed positive change in the world around us. With this in mind we are actively looking to hire entrepreneurial leaders who are equally ambitious. As a Branch Manager you will be responsible for your own profit & loss, with the freedom to seek out new business opportunities and the support to grow your branch. But it isn't all just bringing in and retaining business, you will also be accountable for the first-rate service that we deliver to our existing clients, through coaching and developing a team, aiming to retain policies and drive loyalty. Whilst an understanding of Personal Lines and/or Commercial Lines insurance products and services is desirable, our focus is on finding the best leaders for our people. If you are ambitious and are looking for a new opportunity, please take a closer look at this role. About you: You will be a great communicator who will share knowledge, experience and best practices. You understand the importance of working collaboratively with your team to deliver results. You will lead with a people first mindset - our culture is important to us, and we believe in supporting and empowering our teams to deliver a world class service; to always exceed our client expectations. You will be commercially minded, with the ability to analyse data and make evidence-based decisions whilst maintaining attention to detail. Enthusiasm and resilience will be needed to care for our existing client base as well as finding new business opportunities. With the support of the wider business, you will be accountable for decision making, acting quickly, making decisions based on what is right for our clients, teams, and the business. You will have the ambition to go beyond expectations for our teams and our clients. You will always exhibit the right behaviours whether everything is going well, or there are challenges. Rewards: We believe that great work and dedication should be rewarded, that's why we offer: 25 days holiday (plus bank holidays), increasing through length of service A set of core benefits, designed with your health and financial protection in mind: Life Assurance up to 4x salary, protecting your loved ones in case the worst should happen Income protection, guaranteeing an income for up to 5 years in the event of an illness or injury Contributory pension scheme - 5% employer contribution and 5% employee contribution. Access to a Healthcare Cashplan, which gives you access to a variety of health related benefits Access to a host of lifestyle and financial benefits that you can choose from: Discounts on gym membership across the UK Salary sacrifice schemes - Travel Insurance, Cycle to Work, Car leasing, Technology purchase Access to a range of insurance polices through Howden at discounted rates Access to hundreds of high-street retailer discounts
Mar 12, 2026
Full time
With a no limits approach, we can rise to any challenge. Whatever the question, the concern, or the risk, we can get the right people in a room and find the right answer. Our collective power is also helping us to change the insurance narrative - doing right by our clients while using insurance as a tool to build resilience for individuals, businesses and communities. From pro bono work to insuring COVID-19 vaccine development to de-risking the carbon market, we're using our skills, knowledge, and networks to make a difference and speed positive change in the world around us. With this in mind we are actively looking to hire entrepreneurial leaders who are equally ambitious. As a Branch Manager you will be responsible for your own profit & loss, with the freedom to seek out new business opportunities and the support to grow your branch. But it isn't all just bringing in and retaining business, you will also be accountable for the first-rate service that we deliver to our existing clients, through coaching and developing a team, aiming to retain policies and drive loyalty. Whilst an understanding of Personal Lines and/or Commercial Lines insurance products and services is desirable, our focus is on finding the best leaders for our people. If you are ambitious and are looking for a new opportunity, please take a closer look at this role. About you: You will be a great communicator who will share knowledge, experience and best practices. You understand the importance of working collaboratively with your team to deliver results. You will lead with a people first mindset - our culture is important to us, and we believe in supporting and empowering our teams to deliver a world class service; to always exceed our client expectations. You will be commercially minded, with the ability to analyse data and make evidence-based decisions whilst maintaining attention to detail. Enthusiasm and resilience will be needed to care for our existing client base as well as finding new business opportunities. With the support of the wider business, you will be accountable for decision making, acting quickly, making decisions based on what is right for our clients, teams, and the business. You will have the ambition to go beyond expectations for our teams and our clients. You will always exhibit the right behaviours whether everything is going well, or there are challenges. Rewards: We believe that great work and dedication should be rewarded, that's why we offer: 25 days holiday (plus bank holidays), increasing through length of service A set of core benefits, designed with your health and financial protection in mind: Life Assurance up to 4x salary, protecting your loved ones in case the worst should happen Income protection, guaranteeing an income for up to 5 years in the event of an illness or injury Contributory pension scheme - 5% employer contribution and 5% employee contribution. Access to a Healthcare Cashplan, which gives you access to a variety of health related benefits Access to a host of lifestyle and financial benefits that you can choose from: Discounts on gym membership across the UK Salary sacrifice schemes - Travel Insurance, Cycle to Work, Car leasing, Technology purchase Access to a range of insurance polices through Howden at discounted rates Access to hundreds of high-street retailer discounts
Who We Are Having surpassed $300M ARR and continuing to grow, AuditBoard is the leading audit, risk, ESG, and InfoSec platform on the market. More than 50% of the Fortune 500, including 7 of the Fortune 10, leverage our award-winning technology to move their businesses forward with greater clarity and agility. And our customers love us: AuditBoard is top-rated on and Gartner Peer Insights. At AuditBoard, we inspire each other to innovate and are proud of what we are producing. We spend each day thinking of new ways to help our customers and contribute to the greater good of our company and our surrounding communities. We are all about assisting each other and breaking through barriers to create the most loved audit, risk, ESG, and InfoSec platform by our customers. This is how we have become one of the 500 fastest-growing tech companies in North America for the sixth year in a row, as ranked by Deloitte! Why This Role is Exciting As a Customer Success Manager at AuditBoard, you will play a pivotal role in ensuring our client's success and satisfaction. You will be the primary point of contact for our customers, working closely with them to understand their needs, maximize the value they receive from our products/services, and drive long term relationships. This is a fantastic opportunity to contribute to the growth of a thriving company and make a real impact in the lives of our clients. This is a remote role that requires presence in the UK (preferably with easy accessibility to London). Key Responsibilities Account Management: Develop and maintain strong relationships with key customer stakeholders, working to develop strategic plans that align with their business objectives, driving mutual success and growth. Product Knowledge: Stay abreast of product updates and features, providing customers with insights on how to leverage our solutions to meet their unique needs. Issue Resolution: Proactively identify and address customer issues, collaborating with internal teams to ensure swift and effective problem resolution. Feedback Collection: Gather customer feedback and insights, advocating for customer needs within the organization to drive product improvements. Training and Education: Conduct 1:many sessions to empower customers to maximize the value of our products/services, offering ongoing education and support (including live webinars, email outreaches, community content, and more ) Retention & Expansion: Collaborate with customers to maximize the value they derive from our products/services, ensuring that our solutions continue to meet and exceed their expectations over time. Devote efforts to ensuring high customer satisfaction and loyalty, developing strategies to minimize churn, and fostering long term relationships with our clients. Identify and execute opportunities for account expansion, whether through upselling or cross selling additional products or services, providing customers with a comprehensive and integrated solution to meet their needs. Attributes for a Successful Candidate 3+ years of experience in Customer Success, Account Management, or a related field, successfully managing complex customer relationships in a B2B SaaS environment. Proven experience in audit (internal or external), risk management, compliance, or management consulting, with an emphasis on solving enterprise level challenges and driving customer outcomes (preferred). 1+ years of hands on experience with AuditBoard modules, data load processes, and advanced configurations (preferred). Exceptional communication, relationship building, and problem solving skills, with an ability to engage and influence stakeholders at all organizational levels. Possess the ability to interface with C level executives to drive program strategy and ROI. Familiarity with customer success tools like Gainsight, Salesforce, or similar platforms (nice to have). Self motivated and proactive, with the ability to work independently and manage ambiguity effectively. Demonstrated fluency in English (both written and verbal). Knowledge of French, German, or Arabic would be an advantageous addition, providing added value to our international team. Our Company Values Customer obsession: Apply relentless focus on listening to and understanding customers as the core of everything we do Win, together: Drive to be the best while supporting each other's success Gritty resilience: Thrive in a fast paced and dynamic environment, balancing immediate priorities with big picture strategic goals Personal improvement: Stay eager to share insights, seek feedback, and continuously learn Constant innovation: Challenge the status quo and drive improvements Perks Launch a career at one of the fastest growing SaaS companies in North America! Live your best life (LYBL)! $200/mo for anything that enhances your life Comprehensive employee health coverage (all locations) 401K with match (US) or pension with match (UK) Competitive compensation & bonus program Flexible Vacation (US exempt & CA) or 25 days (UK) Time off for your birthday & volunteering Employee resource groups Opportunities for team and company wide get togethers! perks may vary based on eligibility/location Please note that background checks are required. Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. This role may have access to highly sensitive data, including employee data, customer data, company financials, and proprietary product information. We love building strong partnerships, but please note that AuditBoard cannot accept unsolicited resumes from agencies. Any submissions without a signed agreement in place will not create a fee obligation.
Mar 12, 2026
Full time
Who We Are Having surpassed $300M ARR and continuing to grow, AuditBoard is the leading audit, risk, ESG, and InfoSec platform on the market. More than 50% of the Fortune 500, including 7 of the Fortune 10, leverage our award-winning technology to move their businesses forward with greater clarity and agility. And our customers love us: AuditBoard is top-rated on and Gartner Peer Insights. At AuditBoard, we inspire each other to innovate and are proud of what we are producing. We spend each day thinking of new ways to help our customers and contribute to the greater good of our company and our surrounding communities. We are all about assisting each other and breaking through barriers to create the most loved audit, risk, ESG, and InfoSec platform by our customers. This is how we have become one of the 500 fastest-growing tech companies in North America for the sixth year in a row, as ranked by Deloitte! Why This Role is Exciting As a Customer Success Manager at AuditBoard, you will play a pivotal role in ensuring our client's success and satisfaction. You will be the primary point of contact for our customers, working closely with them to understand their needs, maximize the value they receive from our products/services, and drive long term relationships. This is a fantastic opportunity to contribute to the growth of a thriving company and make a real impact in the lives of our clients. This is a remote role that requires presence in the UK (preferably with easy accessibility to London). Key Responsibilities Account Management: Develop and maintain strong relationships with key customer stakeholders, working to develop strategic plans that align with their business objectives, driving mutual success and growth. Product Knowledge: Stay abreast of product updates and features, providing customers with insights on how to leverage our solutions to meet their unique needs. Issue Resolution: Proactively identify and address customer issues, collaborating with internal teams to ensure swift and effective problem resolution. Feedback Collection: Gather customer feedback and insights, advocating for customer needs within the organization to drive product improvements. Training and Education: Conduct 1:many sessions to empower customers to maximize the value of our products/services, offering ongoing education and support (including live webinars, email outreaches, community content, and more ) Retention & Expansion: Collaborate with customers to maximize the value they derive from our products/services, ensuring that our solutions continue to meet and exceed their expectations over time. Devote efforts to ensuring high customer satisfaction and loyalty, developing strategies to minimize churn, and fostering long term relationships with our clients. Identify and execute opportunities for account expansion, whether through upselling or cross selling additional products or services, providing customers with a comprehensive and integrated solution to meet their needs. Attributes for a Successful Candidate 3+ years of experience in Customer Success, Account Management, or a related field, successfully managing complex customer relationships in a B2B SaaS environment. Proven experience in audit (internal or external), risk management, compliance, or management consulting, with an emphasis on solving enterprise level challenges and driving customer outcomes (preferred). 1+ years of hands on experience with AuditBoard modules, data load processes, and advanced configurations (preferred). Exceptional communication, relationship building, and problem solving skills, with an ability to engage and influence stakeholders at all organizational levels. Possess the ability to interface with C level executives to drive program strategy and ROI. Familiarity with customer success tools like Gainsight, Salesforce, or similar platforms (nice to have). Self motivated and proactive, with the ability to work independently and manage ambiguity effectively. Demonstrated fluency in English (both written and verbal). Knowledge of French, German, or Arabic would be an advantageous addition, providing added value to our international team. Our Company Values Customer obsession: Apply relentless focus on listening to and understanding customers as the core of everything we do Win, together: Drive to be the best while supporting each other's success Gritty resilience: Thrive in a fast paced and dynamic environment, balancing immediate priorities with big picture strategic goals Personal improvement: Stay eager to share insights, seek feedback, and continuously learn Constant innovation: Challenge the status quo and drive improvements Perks Launch a career at one of the fastest growing SaaS companies in North America! Live your best life (LYBL)! $200/mo for anything that enhances your life Comprehensive employee health coverage (all locations) 401K with match (US) or pension with match (UK) Competitive compensation & bonus program Flexible Vacation (US exempt & CA) or 25 days (UK) Time off for your birthday & volunteering Employee resource groups Opportunities for team and company wide get togethers! perks may vary based on eligibility/location Please note that background checks are required. Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. This role may have access to highly sensitive data, including employee data, customer data, company financials, and proprietary product information. We love building strong partnerships, but please note that AuditBoard cannot accept unsolicited resumes from agencies. Any submissions without a signed agreement in place will not create a fee obligation.
Chartered Institute of Procurement and Supply (CIPS)
Wellingborough, Northamptonshire
About the role Booker Group is looking for a passionate and results-driven Supply Chain Manager to join our established team. This is a fantastic opportunity for an experienced professional to make a real impact through their expertise, energy, and dedication. Based at our head office, you will report to the Lead Supply Chain Manager and collaborate with a dynamic team in a fast-paced environment. In this role, you will oversee the end-to-end planning and movement of stock, ensuring an efficient flow from suppliers to the distribution centre and ultimately to stores. Using data-driven insights, you will optimise inventory levels while maximising product availability to meet business demands. Ensuring that your team are supported, managed and developed. What is in it for you At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits: A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year. After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases. 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals throughout the year. Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply. Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses. 50% off health checks at Tesco Pharmacy. Exclusive access to discounted RAC breakdown cover rates. An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme. After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount. Retirement savings plan (pension) - save up to 5% and Booker will match your contribution. Life Assurance - You are covered for death in service life cover of up to three times annual pay. Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family. A great holiday package. You will be responsible for Lead, manage and develop your team to build continuous improvement and development, supporting them and driving high performance Maintain stock-holding targets while ensuring service level targets are consistently met. Ensure smooth intake planning by adhering to established processes and best practices. Manage delisted stock and overstocks, ensuring their value remains within company-set targets. Foster strong supplier relationships through managed and minuted 306090 meetings that drive Collaboration, controlled inventory and end to end efficiency Identify seasonal trends and implement proactive planning to maintain on-shelf availability. Monitor market trends and provide timely, data-driven insights to Supply Planners. Communicate sales trends effectively, ensuring action plans are in place to optimise sales performance. Support the successful launch of key new lines, maximising sales while minimising handling at branches and distribution centres. Continuously review Route-to-Market (RTM) strategies to optimise costs and service levels. Oversee promotional planning, ensuring forecasts are completed on time, addressing issues proactively, reviewing forecast accuracy, and supporting clearance plans post-promotion. Lead performance reviews for under-performing suppliers, driving improvement and accountability. Manage a small portfolio of suppliers, ensuring effective collaboration and performance. Oversee root cause analysis within the team, ensuring accuracy and implementing corrective measures. Escalate and collaborate with IT on system issues, ensuring timely resolution and minimal disruption. Champion inclusivity and diversity, ensuring everyone is welcome at Booker. You will need Extensive experience in FMCG, including leading and managing high-performing teams. The ability to manage and develop a team. Proven ability to work autonomously, taking ownership of tasks and delivering results. Exceptional communication and stakeholder management skills, building strong relationships at all levels. Strong problem-solving and commercial decision-making abilities, with a strategic and analytical mindset. Excellent attention to detail, including report writing, data interpretation, and maintaining accurate records. In-depth knowledge of relevant markets, staying up to date with industry trends and developments. Adaptable and flexible approach to work, adjusting to changing priorities and business needs. About us Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK. Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we're a place where Everyone's Welcome. We know life looks a little different for each of us. That's why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you. We're proud that Booker is a Disability Confident Committed employer and we're committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support you can expect, please contact Please note We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles. On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview. Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco For more information about us please visit
Mar 12, 2026
Full time
About the role Booker Group is looking for a passionate and results-driven Supply Chain Manager to join our established team. This is a fantastic opportunity for an experienced professional to make a real impact through their expertise, energy, and dedication. Based at our head office, you will report to the Lead Supply Chain Manager and collaborate with a dynamic team in a fast-paced environment. In this role, you will oversee the end-to-end planning and movement of stock, ensuring an efficient flow from suppliers to the distribution centre and ultimately to stores. Using data-driven insights, you will optimise inventory levels while maximising product availability to meet business demands. Ensuring that your team are supported, managed and developed. What is in it for you At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits: A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year. After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases. 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals throughout the year. Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply. Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses. 50% off health checks at Tesco Pharmacy. Exclusive access to discounted RAC breakdown cover rates. An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme. After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount. Retirement savings plan (pension) - save up to 5% and Booker will match your contribution. Life Assurance - You are covered for death in service life cover of up to three times annual pay. Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family. A great holiday package. You will be responsible for Lead, manage and develop your team to build continuous improvement and development, supporting them and driving high performance Maintain stock-holding targets while ensuring service level targets are consistently met. Ensure smooth intake planning by adhering to established processes and best practices. Manage delisted stock and overstocks, ensuring their value remains within company-set targets. Foster strong supplier relationships through managed and minuted 306090 meetings that drive Collaboration, controlled inventory and end to end efficiency Identify seasonal trends and implement proactive planning to maintain on-shelf availability. Monitor market trends and provide timely, data-driven insights to Supply Planners. Communicate sales trends effectively, ensuring action plans are in place to optimise sales performance. Support the successful launch of key new lines, maximising sales while minimising handling at branches and distribution centres. Continuously review Route-to-Market (RTM) strategies to optimise costs and service levels. Oversee promotional planning, ensuring forecasts are completed on time, addressing issues proactively, reviewing forecast accuracy, and supporting clearance plans post-promotion. Lead performance reviews for under-performing suppliers, driving improvement and accountability. Manage a small portfolio of suppliers, ensuring effective collaboration and performance. Oversee root cause analysis within the team, ensuring accuracy and implementing corrective measures. Escalate and collaborate with IT on system issues, ensuring timely resolution and minimal disruption. Champion inclusivity and diversity, ensuring everyone is welcome at Booker. You will need Extensive experience in FMCG, including leading and managing high-performing teams. The ability to manage and develop a team. Proven ability to work autonomously, taking ownership of tasks and delivering results. Exceptional communication and stakeholder management skills, building strong relationships at all levels. Strong problem-solving and commercial decision-making abilities, with a strategic and analytical mindset. Excellent attention to detail, including report writing, data interpretation, and maintaining accurate records. In-depth knowledge of relevant markets, staying up to date with industry trends and developments. Adaptable and flexible approach to work, adjusting to changing priorities and business needs. About us Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK. Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we're a place where Everyone's Welcome. We know life looks a little different for each of us. That's why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you. We're proud that Booker is a Disability Confident Committed employer and we're committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support you can expect, please contact Please note We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles. On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview. Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco For more information about us please visit
With a no limits approach, we can rise to any challenge. Whatever the question, the concern, or the risk, we can get the right people in a room and find the right answer. Our collective power is also helping us to change the insurance narrative - doing right by our clients while using insurance as a tool to build resilience for individuals, businesses and communities. From pro bono work to insuring COVID-19 vaccine development to de-risking the carbon market, we're using our skills, knowledge, and networks to make a difference and speed positive change in the world around us.We are actively looking for a Commercial Account Executive to join our Howden Consumer & Local Commercial team. Our local Commercial team have grown rapidly over the last 14 years', and we now have over 200 people within the team across the UK. In this role you will be responsible for building rapport with new and existing clients, who could range from sole traders, through to the MD/CEO of a large organisation, and working closely with the Branch Manager to achieve objectives. About you: You will have experience winning new business and building long lasting relationships with B2B clients. You must have a passion for developing business through marketing, community engagement, networking, client meetings, just to name a few - the stronger our presence in the market, the more successful you will be. You will be tenacious and have a business curiosity, as this will allow you to identify and explore new business opportunities to drive the best possible outcome for our clients You are willing to learn, as every day will be different. This is a great opportunity to progress your career as a Commercial Account Executive and become further your professional qualifications. You are consultative, have the ability to question effectively and will be an active listener, you will take the time to fully understand client requirements and be able to advise on products and solutions - always identifying opportunities, but more importantly, looking for a 'path to yes' Rewards: We believe that great work and dedication should be rewarded, that's why we offer: 22 days holiday (plus bank holidays), increasing through length of service A set of core benefits, designed with your health and financial protection in mind: Life Assurance up to 4x salary, protecting your loved ones in case the worst should happen Income protection, guaranteeing an income for up to 5 years in the event of an illness or injury Contributory pension scheme - 4% employer contribution and 5% employee contribution, rising to 5% & 5% in April 2025 Access to a Healthcare Cashplan, which gives you access to a variety of health related benefits Access to a host of lifestyle and financial benefits that you can choose from: Discounts on gym membership across the UK Salary sacrifice schemes - Travel Insurance, Cycle to Work, Car leasing, Technology purchase Access to discounted personal health policies - Critical illness, private medical, dental plans A range of insurance products available commission free, including home, motor, travel and specialist vehicles Access to hundreds of high-street retailer discounts
Mar 12, 2026
Full time
With a no limits approach, we can rise to any challenge. Whatever the question, the concern, or the risk, we can get the right people in a room and find the right answer. Our collective power is also helping us to change the insurance narrative - doing right by our clients while using insurance as a tool to build resilience for individuals, businesses and communities. From pro bono work to insuring COVID-19 vaccine development to de-risking the carbon market, we're using our skills, knowledge, and networks to make a difference and speed positive change in the world around us.We are actively looking for a Commercial Account Executive to join our Howden Consumer & Local Commercial team. Our local Commercial team have grown rapidly over the last 14 years', and we now have over 200 people within the team across the UK. In this role you will be responsible for building rapport with new and existing clients, who could range from sole traders, through to the MD/CEO of a large organisation, and working closely with the Branch Manager to achieve objectives. About you: You will have experience winning new business and building long lasting relationships with B2B clients. You must have a passion for developing business through marketing, community engagement, networking, client meetings, just to name a few - the stronger our presence in the market, the more successful you will be. You will be tenacious and have a business curiosity, as this will allow you to identify and explore new business opportunities to drive the best possible outcome for our clients You are willing to learn, as every day will be different. This is a great opportunity to progress your career as a Commercial Account Executive and become further your professional qualifications. You are consultative, have the ability to question effectively and will be an active listener, you will take the time to fully understand client requirements and be able to advise on products and solutions - always identifying opportunities, but more importantly, looking for a 'path to yes' Rewards: We believe that great work and dedication should be rewarded, that's why we offer: 22 days holiday (plus bank holidays), increasing through length of service A set of core benefits, designed with your health and financial protection in mind: Life Assurance up to 4x salary, protecting your loved ones in case the worst should happen Income protection, guaranteeing an income for up to 5 years in the event of an illness or injury Contributory pension scheme - 4% employer contribution and 5% employee contribution, rising to 5% & 5% in April 2025 Access to a Healthcare Cashplan, which gives you access to a variety of health related benefits Access to a host of lifestyle and financial benefits that you can choose from: Discounts on gym membership across the UK Salary sacrifice schemes - Travel Insurance, Cycle to Work, Car leasing, Technology purchase Access to discounted personal health policies - Critical illness, private medical, dental plans A range of insurance products available commission free, including home, motor, travel and specialist vehicles Access to hundreds of high-street retailer discounts
With a no limits approach, we can rise to any challenge. Whatever the question, the concern, or the risk, we can get the right people in a room and find the right answer. Our collective power is also helping us to change the insurance narrative - doing right by our clients while using insurance as a tool to build resilience for individuals, businesses and communities. From pro bono work to insuring COVID-19 vaccine development to de-risking the carbon market, we're using our skills, knowledge, and networks to make a difference and speed positive change in the world around us.We are actively looking for a Commercial Account Handler to join our Howden Consumer & Local Commercial team. Our local Commercial team have grown rapidly over the last 14 years', and we now have over 200 people within the team across the UK. In this role you will be responsible for building rapport with new and existing clients, who could range from sole traders, through to the MD/CEO of a large organisation, and working closely with the Branch Manager to achieve objectives. About you: You will have strong attention to detail as you will be reviewing client documentation, ensuring the information is comprehensive and accurate to support the quoting process You must have the ability to build and maintain strong relationships with internal stakeholders, clients and external contacts to ensure we meet expectations and compliance standards You will be assisting the Commercial Account Executives in achieving high levels of renewal retention, whilst exceeding customer expectations and meeting FCA requirements. You are willing to learn, as every day will be different. This is a great opportunity to progress your career as a Commercial Account Handler and become further your professional qualifications. You have the ability to process data promptly and accurately on relevant systems in order to support and improve high levels of client service, internal process execution and to facilitate informed analysis Rewards: We believe that great work and dedication should be rewarded, that's why we offer: 22 days holiday (plus bank holidays), increasing through length of service A set of core benefits, designed with your health and financial protection in mind: Life Assurance up to 4x salary, protecting your loved ones in case the worst should happen Income protection, guaranteeing an income for up to 5 years in the event of an illness or injury Contributory pension scheme - 5% employer contribution and 5% employee contribution Access to a Healthcare Cashplan, which gives you access to a variety of health related benefits Access to a host of lifestyle and financial benefits that you can choose from: Discounts on gym membership across the UK Salary sacrifice schemes - Travel Insurance, Cycle to Work, Car leasing, Technology purchase Access to a range of insurance polices through Howden at discounted rates Access to hundreds of high-street retailer discounts
Mar 12, 2026
Full time
With a no limits approach, we can rise to any challenge. Whatever the question, the concern, or the risk, we can get the right people in a room and find the right answer. Our collective power is also helping us to change the insurance narrative - doing right by our clients while using insurance as a tool to build resilience for individuals, businesses and communities. From pro bono work to insuring COVID-19 vaccine development to de-risking the carbon market, we're using our skills, knowledge, and networks to make a difference and speed positive change in the world around us.We are actively looking for a Commercial Account Handler to join our Howden Consumer & Local Commercial team. Our local Commercial team have grown rapidly over the last 14 years', and we now have over 200 people within the team across the UK. In this role you will be responsible for building rapport with new and existing clients, who could range from sole traders, through to the MD/CEO of a large organisation, and working closely with the Branch Manager to achieve objectives. About you: You will have strong attention to detail as you will be reviewing client documentation, ensuring the information is comprehensive and accurate to support the quoting process You must have the ability to build and maintain strong relationships with internal stakeholders, clients and external contacts to ensure we meet expectations and compliance standards You will be assisting the Commercial Account Executives in achieving high levels of renewal retention, whilst exceeding customer expectations and meeting FCA requirements. You are willing to learn, as every day will be different. This is a great opportunity to progress your career as a Commercial Account Handler and become further your professional qualifications. You have the ability to process data promptly and accurately on relevant systems in order to support and improve high levels of client service, internal process execution and to facilitate informed analysis Rewards: We believe that great work and dedication should be rewarded, that's why we offer: 22 days holiday (plus bank holidays), increasing through length of service A set of core benefits, designed with your health and financial protection in mind: Life Assurance up to 4x salary, protecting your loved ones in case the worst should happen Income protection, guaranteeing an income for up to 5 years in the event of an illness or injury Contributory pension scheme - 5% employer contribution and 5% employee contribution Access to a Healthcare Cashplan, which gives you access to a variety of health related benefits Access to a host of lifestyle and financial benefits that you can choose from: Discounts on gym membership across the UK Salary sacrifice schemes - Travel Insurance, Cycle to Work, Car leasing, Technology purchase Access to a range of insurance polices through Howden at discounted rates Access to hundreds of high-street retailer discounts
With a no limits approach, we can rise to any challenge. Whatever the question, the concern, or the risk, we can get the right people in a room and find the right answer. Our collective power is also helping us to change the insurance narrative - doing right by our clients while using insurance as a tool to build resilience for individuals, businesses and communities. From pro bono work to insuring COVID-19 vaccine development to de-risking the carbon market, we're using our skills, knowledge, and networks to make a difference and speed positive change in the world around us.We are actively looking for a Commercial Account Executive to join our Howden Consumer & Local Commercial team. Our local Commercial team have grown rapidly over the last 14 years', and we now have over 200 people within the team across the UK. In this role you will be responsible for building rapport with new and existing clients, who could range from sole traders, through to the MD/CEO of a large organisation, and working closely with the Branch Manager to achieve objectives. About you: You will have experience winning new business and building long lasting relationships with B2B clients. You must have a passion for developing business through marketing, community engagement, networking, client meetings, just to name a few - the stronger our presence in the market, the more successful you will be. You will be tenacious and have a business curiosity, as this will allow you to identify and explore new business opportunities to drive the best possible outcome for our clients You are willing to learn, as every day will be different. This is a great opportunity to progress your career as a Commercial Account Executive and become further your professional qualifications. You are consultative, have the ability to question effectively and will be an active listener, you will take the time to fully understand client requirements and be able to advise on products and solutions - always identifying opportunities, but more importantly, looking for a 'path to yes' Rewards: We believe that great work and dedication should be rewarded, that's why we offer: 22 days holiday (plus bank holidays), increasing through length of service A set of core benefits, designed with your health and financial protection in mind: Life Assurance up to 4x salary, protecting your loved ones in case the worst should happen Income protection, guaranteeing an income for up to 5 years in the event of an illness or injury Contributory pension scheme - 4% employer contribution and 5% employee contribution, rising to 5% & 5% in April 2025 Access to a Healthcare Cashplan, which gives you access to a variety of health related benefits Access to a host of lifestyle and financial benefits that you can choose from: Discounts on gym membership across the UK Salary sacrifice schemes - Travel Insurance, Cycle to Work, Car leasing, Technology purchase Access to discounted personal health policies - Critical illness, private medical, dental plans A range of insurance products available commission free, including home, motor, travel and specialist vehicles Access to hundreds of high-street retailer discounts
Mar 12, 2026
Full time
With a no limits approach, we can rise to any challenge. Whatever the question, the concern, or the risk, we can get the right people in a room and find the right answer. Our collective power is also helping us to change the insurance narrative - doing right by our clients while using insurance as a tool to build resilience for individuals, businesses and communities. From pro bono work to insuring COVID-19 vaccine development to de-risking the carbon market, we're using our skills, knowledge, and networks to make a difference and speed positive change in the world around us.We are actively looking for a Commercial Account Executive to join our Howden Consumer & Local Commercial team. Our local Commercial team have grown rapidly over the last 14 years', and we now have over 200 people within the team across the UK. In this role you will be responsible for building rapport with new and existing clients, who could range from sole traders, through to the MD/CEO of a large organisation, and working closely with the Branch Manager to achieve objectives. About you: You will have experience winning new business and building long lasting relationships with B2B clients. You must have a passion for developing business through marketing, community engagement, networking, client meetings, just to name a few - the stronger our presence in the market, the more successful you will be. You will be tenacious and have a business curiosity, as this will allow you to identify and explore new business opportunities to drive the best possible outcome for our clients You are willing to learn, as every day will be different. This is a great opportunity to progress your career as a Commercial Account Executive and become further your professional qualifications. You are consultative, have the ability to question effectively and will be an active listener, you will take the time to fully understand client requirements and be able to advise on products and solutions - always identifying opportunities, but more importantly, looking for a 'path to yes' Rewards: We believe that great work and dedication should be rewarded, that's why we offer: 22 days holiday (plus bank holidays), increasing through length of service A set of core benefits, designed with your health and financial protection in mind: Life Assurance up to 4x salary, protecting your loved ones in case the worst should happen Income protection, guaranteeing an income for up to 5 years in the event of an illness or injury Contributory pension scheme - 4% employer contribution and 5% employee contribution, rising to 5% & 5% in April 2025 Access to a Healthcare Cashplan, which gives you access to a variety of health related benefits Access to a host of lifestyle and financial benefits that you can choose from: Discounts on gym membership across the UK Salary sacrifice schemes - Travel Insurance, Cycle to Work, Car leasing, Technology purchase Access to discounted personal health policies - Critical illness, private medical, dental plans A range of insurance products available commission free, including home, motor, travel and specialist vehicles Access to hundreds of high-street retailer discounts
With a no limits approach, we can rise to any challenge. Whatever the question, the concern, or the risk, we can get the right people in a room and find the right answer. Our collective power is also helping us to change the insurance narrative - doing right by our clients while using insurance as a tool to build resilience for individuals, businesses and communities. From pro bono work to insuring COVID-19 vaccine development to de-risking the carbon market, we're using our skills, knowledge, and networks to make a difference and speed positive change in the world around us.We are actively looking for a Commercial Account Executive to join our Howden Consumer & Local Commercial team. Our local Commercial team have grown rapidly over the last 14 years', and we now have over 200 people within the team across the UK. In this role you will be responsible for building rapport with new and existing clients, who could range from sole traders, through to the MD/CEO of a large organisation, and working closely with the Branch Manager to achieve objectives. About you: You will have experience winning new business and building long lasting relationships with B2B clients. You must have a passion for developing business through marketing, community engagement, networking, client meetings, just to name a few - the stronger our presence in the market, the more successful you will be. You will be tenacious and have a business curiosity, as this will allow you to identify and explore new business opportunities to drive the best possible outcome for our clients You are willing to learn, as every day will be different. This is a great opportunity to progress your career as a Commercial Account Executive and become further your professional qualifications. You are consultative, have the ability to question effectively and will be an active listener, you will take the time to fully understand client requirements and be able to advise on products and solutions - always identifying opportunities, but more importantly, looking for a 'path to yes' Rewards: We believe that great work and dedication should be rewarded, that's why we offer: 22 days holiday (plus bank holidays), increasing through length of service A set of core benefits, designed with your health and financial protection in mind: Life Assurance up to 4x salary, protecting your loved ones in case the worst should happen Income protection, guaranteeing an income for up to 5 years in the event of an illness or injury Contributory pension scheme - 5% employer contribution and 5% employee contribution Access to a Healthcare Cashplan, which gives you access to a variety of health related benefits Access to a host of lifestyle and financial benefits that you can choose from: Discounts on gym membership across the UK Salary sacrifice schemes - Travel Insurance, Cycle to Work, Car leasing, Technology purchase Access to a range of insurance polices through Howden at discounted rates Access to hundreds of high-street retailer discounts
Mar 12, 2026
Full time
With a no limits approach, we can rise to any challenge. Whatever the question, the concern, or the risk, we can get the right people in a room and find the right answer. Our collective power is also helping us to change the insurance narrative - doing right by our clients while using insurance as a tool to build resilience for individuals, businesses and communities. From pro bono work to insuring COVID-19 vaccine development to de-risking the carbon market, we're using our skills, knowledge, and networks to make a difference and speed positive change in the world around us.We are actively looking for a Commercial Account Executive to join our Howden Consumer & Local Commercial team. Our local Commercial team have grown rapidly over the last 14 years', and we now have over 200 people within the team across the UK. In this role you will be responsible for building rapport with new and existing clients, who could range from sole traders, through to the MD/CEO of a large organisation, and working closely with the Branch Manager to achieve objectives. About you: You will have experience winning new business and building long lasting relationships with B2B clients. You must have a passion for developing business through marketing, community engagement, networking, client meetings, just to name a few - the stronger our presence in the market, the more successful you will be. You will be tenacious and have a business curiosity, as this will allow you to identify and explore new business opportunities to drive the best possible outcome for our clients You are willing to learn, as every day will be different. This is a great opportunity to progress your career as a Commercial Account Executive and become further your professional qualifications. You are consultative, have the ability to question effectively and will be an active listener, you will take the time to fully understand client requirements and be able to advise on products and solutions - always identifying opportunities, but more importantly, looking for a 'path to yes' Rewards: We believe that great work and dedication should be rewarded, that's why we offer: 22 days holiday (plus bank holidays), increasing through length of service A set of core benefits, designed with your health and financial protection in mind: Life Assurance up to 4x salary, protecting your loved ones in case the worst should happen Income protection, guaranteeing an income for up to 5 years in the event of an illness or injury Contributory pension scheme - 5% employer contribution and 5% employee contribution Access to a Healthcare Cashplan, which gives you access to a variety of health related benefits Access to a host of lifestyle and financial benefits that you can choose from: Discounts on gym membership across the UK Salary sacrifice schemes - Travel Insurance, Cycle to Work, Car leasing, Technology purchase Access to a range of insurance polices through Howden at discounted rates Access to hundreds of high-street retailer discounts
Company Description Hyde London City marks the rebirth of a London icon. This lavish seven-storey, 111-room property at 15 Old Bailey draws upon a rich and storied past to create a luxurious, bespoke hideaway in the heart of the city. Hyde London City will be a destination unto itself, hosting unmatched experiences for locals and ultimately the discerning global traveller. Hyde is embracing an evolved brand identity that is all about a festival vibe with music at its core. Hyde perfectly balances an elevated bohemian chic aesthetic with a youthful, laidback ambience. The spaces are defined by vibrant colours and are designed to encourage serendipitous connections and new discoveries around every corner. Hyde is all about the freedom and personal discovery that comes with great music, time with friends and connecting with something bigger. Leydi is our Modern Turkish restaurant bringing the all-day food culture of Istanbul to London from breakfast until late with expertly prepared mangal meat & fish, heritage grain wood fired breads, low intervention wines and a sophisticated and fun ambience. Black Lacquer is our contemporary underground private hire cocktail bar and an event space where eclectic music is celebrated and the same singular approach is taken to the sound as to the drinks. Whatever the time or day, Black Lacquer always delivers top notch hospitality. Job Description The Food & Beverage Manager will be responsible for coordinating, supervising, and directing all property outlets, while maintaining a profitable department and high quality products and service levels. This role is expected to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high. What you'll do Lead the Restaurant and Black Lacquer events operation with a clear focus on driving revenue and optimising net operating income, ensuring budget planning and performance are delivered with accuracy and intent. Bring each venue to life through thoughtful action plans and hands on support, empowering outlet leaders to consistently exceed commercial targets. Maintain full ownership of labour and operating costs, balancing financial efficiency with an uncompromising commitment to quality and guest experience. Elevate the brand through strategic product and service enhancements, ensuring our venues remain ahead of industry trends and guest expectations. Champion Hyde's unique identity by establishing and upholding brand specific SOPs that set the standard for excellence across all venues. Place guest satisfaction at the core of daily operations by being visible, responsive, and committed to resolving concerns swiftly. Foster lasting loyalty by implementing thoughtful repeat guest recognition initiatives that celebrate and strengthen our community of regulars. Cultivate strong relationships across the wider company, sharing ideas, innovations, and best practices that elevate the overall business. Position Hyde's venues as integral voices within the local community, acting as our brand ambassador and building meaningful partnerships with neighbourhood tastemakers and cultural influencers. Stay tuned into evolving culinary, beverage, and music landscapes, ensuring our offering feels current, relevant, and exciting. Curate and grow a compelling entertainment and music program that adds energy, atmosphere, and identity to our venues. Collaborate closely with brand managers and PR partners to deliver standout events, creative programming, and impactful local communications. Maintain a forward thinking vision aligned with broader brand aspirations, including high profile industry accolades and local recognition. Inspire, mentor, and lead the F&B team, cultivating a culture where excellence, accountability, and genuine hospitality thrive. Respond to market and industry shifts with agility, ensuring our operations remain competitive, profitable, and strategically positioned. Partner effectively with fellow managers to ensure transparent communication and alignment across departments. Engage with the Corporate F&B Ennismore team to uphold evolving brand standards, support concept development, and contribute to global brand momentum. Champion seamless collaboration with brand partners, ensuring mutually beneficial and creatively aligned relationships. Keep your senior leader updated on emerging challenges and operational priorities, always offering solutions alongside insights. Oversee all aspects of Loss Prevention within the F&B operation, ensuring compliance, safety, and protection of company assets. Deliver required reporting with clarity and timeliness, supporting informed decision making across the business. Lead regular departmental meetings that energise, inform, and align the team around shared goals. Maintain unwavering oversight on service quality and product consistency, ensuring every guest encounter reflects our standards. Guide menu development and culinary planning in partnership with key stakeholders, ensuring the offering remains innovative and guest driven. Ensure full compliance with all liquor licensing, health and safety, sanitation and legal obligations, protecting both the guest experience and the business. Equip department leaders with the training, tools, and knowledge needed to excel, from SOP mastery to reporting and operational expertise. Hire, develop and grow a high performing team, exercising sound judgement in recruitment, performance management and talent progression in line with Hyde policies. Qualifications What we're looking for 5+ years of experience in a food & beverage role (including a leadership role), preferably within a lifestyle brand. UK experience is a must, openings experience a bonus. You're a strong team leader, a natural at managing and inspiring others in a way that gets the best out of them. Excellent verbal and written communication skills. You have a solid understanding of local legal compliance requirements. You make people feel good - your team, guests and colleagues alike, and you have a positive impact. You are an excellent relationship builder, confident in working with other teams and leaders; you're passionate about what we can achieve together. You take ownership of important issues, solve problems and make effective decisions. Your humble and open to ideas. We leave our egos at the door and help get it done. You're up for doing things differently and trying (almost) everything once. You want to be part of something bigger and have fun along the way. Additional Information What's in it for you Up to 28 days holidays (inclusive of bank holidays), pension and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing. Treat yourself with lots of retail & hospitality perks through our partners. Enjoy an experience stay at Hyde and a meal for two after your discovery period. Goes without saying, but we'll feed you during your shift. Extra time off to volunteer with one of our partner charities. Cycle to work scheme. The chance to make your mark in a fast growing Brand. Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work. Excellent discounts across the entire Ennismore and Accor family of brands. Hyde is an equal opportunity employer. We endeavour to select, place, train and promote the best qualified individuals based upon job related factors such as ability, work quality, suitability, experience and potential.
Mar 12, 2026
Full time
Company Description Hyde London City marks the rebirth of a London icon. This lavish seven-storey, 111-room property at 15 Old Bailey draws upon a rich and storied past to create a luxurious, bespoke hideaway in the heart of the city. Hyde London City will be a destination unto itself, hosting unmatched experiences for locals and ultimately the discerning global traveller. Hyde is embracing an evolved brand identity that is all about a festival vibe with music at its core. Hyde perfectly balances an elevated bohemian chic aesthetic with a youthful, laidback ambience. The spaces are defined by vibrant colours and are designed to encourage serendipitous connections and new discoveries around every corner. Hyde is all about the freedom and personal discovery that comes with great music, time with friends and connecting with something bigger. Leydi is our Modern Turkish restaurant bringing the all-day food culture of Istanbul to London from breakfast until late with expertly prepared mangal meat & fish, heritage grain wood fired breads, low intervention wines and a sophisticated and fun ambience. Black Lacquer is our contemporary underground private hire cocktail bar and an event space where eclectic music is celebrated and the same singular approach is taken to the sound as to the drinks. Whatever the time or day, Black Lacquer always delivers top notch hospitality. Job Description The Food & Beverage Manager will be responsible for coordinating, supervising, and directing all property outlets, while maintaining a profitable department and high quality products and service levels. This role is expected to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high. What you'll do Lead the Restaurant and Black Lacquer events operation with a clear focus on driving revenue and optimising net operating income, ensuring budget planning and performance are delivered with accuracy and intent. Bring each venue to life through thoughtful action plans and hands on support, empowering outlet leaders to consistently exceed commercial targets. Maintain full ownership of labour and operating costs, balancing financial efficiency with an uncompromising commitment to quality and guest experience. Elevate the brand through strategic product and service enhancements, ensuring our venues remain ahead of industry trends and guest expectations. Champion Hyde's unique identity by establishing and upholding brand specific SOPs that set the standard for excellence across all venues. Place guest satisfaction at the core of daily operations by being visible, responsive, and committed to resolving concerns swiftly. Foster lasting loyalty by implementing thoughtful repeat guest recognition initiatives that celebrate and strengthen our community of regulars. Cultivate strong relationships across the wider company, sharing ideas, innovations, and best practices that elevate the overall business. Position Hyde's venues as integral voices within the local community, acting as our brand ambassador and building meaningful partnerships with neighbourhood tastemakers and cultural influencers. Stay tuned into evolving culinary, beverage, and music landscapes, ensuring our offering feels current, relevant, and exciting. Curate and grow a compelling entertainment and music program that adds energy, atmosphere, and identity to our venues. Collaborate closely with brand managers and PR partners to deliver standout events, creative programming, and impactful local communications. Maintain a forward thinking vision aligned with broader brand aspirations, including high profile industry accolades and local recognition. Inspire, mentor, and lead the F&B team, cultivating a culture where excellence, accountability, and genuine hospitality thrive. Respond to market and industry shifts with agility, ensuring our operations remain competitive, profitable, and strategically positioned. Partner effectively with fellow managers to ensure transparent communication and alignment across departments. Engage with the Corporate F&B Ennismore team to uphold evolving brand standards, support concept development, and contribute to global brand momentum. Champion seamless collaboration with brand partners, ensuring mutually beneficial and creatively aligned relationships. Keep your senior leader updated on emerging challenges and operational priorities, always offering solutions alongside insights. Oversee all aspects of Loss Prevention within the F&B operation, ensuring compliance, safety, and protection of company assets. Deliver required reporting with clarity and timeliness, supporting informed decision making across the business. Lead regular departmental meetings that energise, inform, and align the team around shared goals. Maintain unwavering oversight on service quality and product consistency, ensuring every guest encounter reflects our standards. Guide menu development and culinary planning in partnership with key stakeholders, ensuring the offering remains innovative and guest driven. Ensure full compliance with all liquor licensing, health and safety, sanitation and legal obligations, protecting both the guest experience and the business. Equip department leaders with the training, tools, and knowledge needed to excel, from SOP mastery to reporting and operational expertise. Hire, develop and grow a high performing team, exercising sound judgement in recruitment, performance management and talent progression in line with Hyde policies. Qualifications What we're looking for 5+ years of experience in a food & beverage role (including a leadership role), preferably within a lifestyle brand. UK experience is a must, openings experience a bonus. You're a strong team leader, a natural at managing and inspiring others in a way that gets the best out of them. Excellent verbal and written communication skills. You have a solid understanding of local legal compliance requirements. You make people feel good - your team, guests and colleagues alike, and you have a positive impact. You are an excellent relationship builder, confident in working with other teams and leaders; you're passionate about what we can achieve together. You take ownership of important issues, solve problems and make effective decisions. Your humble and open to ideas. We leave our egos at the door and help get it done. You're up for doing things differently and trying (almost) everything once. You want to be part of something bigger and have fun along the way. Additional Information What's in it for you Up to 28 days holidays (inclusive of bank holidays), pension and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing. Treat yourself with lots of retail & hospitality perks through our partners. Enjoy an experience stay at Hyde and a meal for two after your discovery period. Goes without saying, but we'll feed you during your shift. Extra time off to volunteer with one of our partner charities. Cycle to work scheme. The chance to make your mark in a fast growing Brand. Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work. Excellent discounts across the entire Ennismore and Accor family of brands. Hyde is an equal opportunity employer. We endeavour to select, place, train and promote the best qualified individuals based upon job related factors such as ability, work quality, suitability, experience and potential.
