Join us! We're always happy to hear from people who are eager to learn and grow, and share our values. Read more about the role and apply. About the role: As a Director in our Strategy & Transformation team, you'll be a trusted partner to the CIOs and CTOs of some of the world's most ambitious organisations. You'll bring a sharp technical lens to digital strategy, enterprise architecture, and large-scale transformation, balancing high-level strategic oversight with hands on architectural design. You'll work across industries, bringing structure and clarity to some of the most complex challenges our clients face and you'll do it as part of a collaborative, multi-disciplinary team that genuinely cares about the quality and impact of its work. At this level, you'll also play a meaningful role in shaping Futurice's own growth, contributing to business development, building long term client relationships, and investing in the people around you. Skills & Requirements: We'd love to hear from you if you have: Significant experience in digital, technology, or data strategy - You've worked at the intersection of business and technology for a meaningful stretch of your career (10+ years), and you've done it in more than one context. We care about the depth and scope of what you've done. Hands on technical fluency - You're comfortable across modern technologies: AI, cloud, APIs, enterprise architecture - and you can move between high level strategy and detailed design without losing the thread. Commercial clarity - You can translate a business problem into an architectural direction, and you understand what makes a recommendation land with a CFO as well as a CTO. Communication that builds trust - You can make complex ideas feel simple without losing their integrity. You're as comfortable in a client boardroom as you are in a working session with an engineering team. Collaborative influence - You bring people with you. You know how to build alignment across competing stakeholders, and you do it by listening as much as by speaking. Curiosity over ego is something you genuinely believe in. Commitment to inclusive leadership - You notice when a room isn't representative, when a decision is being made without enough perspectives, or when someone isn't being heard - and you do something about it. You understand that the best outcomes come from the broadest range of inputs. Drive for meaningful impact - You connect your work to your clients' bigger picture. You care about doing things well and doing them responsibly, including thinking about the environmental and social impact of the transformation work you lead. Nice to have: Experience working within or closely with a consultancy, agency, or professional services environment or you have a background in operating model design, digital portfolio management, or enterprise scale AI strategy. What you'll do In this role, you will: Architect target states - Design modern technology architectures and enterprise capabilities that directly support our clients' strategic business goals. Lead complex projects - Oversee end to end delivery on transformation programmes, ensuring quality, managing client expectations, and keeping an eye on project health. Advise at C level - Build trusted relationships with senior stakeholders, offering guidance that genuinely shapes how clients think about their technology futures. Guide AI & data transformation - Help clients adopt data and AI responsibly, integrating it into enterprise capabilities in ways that are practical, ethical, and built to last. Grow the business - Identify and pursue new opportunities, contribute to proposals, and help shape Futurice's presence in the market. Develop the people around you - Create the conditions for your team to do their best work: removing blockers, sharing knowledge, and championing a culture where everyone's voice counts. Next steps - who you'll meet and for what We aim to make the process clear, human, and respectful of your time: Recruiter screen (30m) - with someone from our People Team Case study exercise (60m) - with 2 team members from our Strategy and Tech team Ways of working & values interview (90m) - with a cross functional duo. What Futurice Offers You We use a transparent salary model based on your skills, responsibilities, and impact. The salary band for this role is £86,000 - £115,000 depending on experience. We also believe in care, trust, transparency, and continuous improvement. Here's what that looks like in practice: A supportive, values driven team culture where individuality is celebrated. A personal learning budget (£1200/year), mentoring, and knowledge sharing sessions. Flexible, remote first working with colleagues across the UK and EU. Private health insurance (WPA), pension contributions (6%+), and wellbeing support (£50/month via Juno). 25 days holiday + bank holidays + your birthday off - increasing by 1 day per year after 3 years' service (capped at 30). A tiered parental leave policy (16 weeks maternity, 4 weeks partner, full pay depending on tenure). EV salary sacrifice scheme (depending on tenure). What's it like to work here Ever since Futurice was founded, we've focused on creating a workplace people genuinely enjoy, Mondays included. We've built a welcoming culture where trust, kindness, and well being matter as much as great work. Our atmosphere is open and warm, whether you're in the office or working remotely. You'll quickly feel part of the community where coffee chats, virtual fikas, or after work hangouts happen naturally. Because our culture is shaped by all of us, every day, you'll have an opportunity to influence how we work, connect, and evolve as a community. Across countries, teams, and time zones, everyone brings their own character, helping shape how we work, connect, and evolve together. At Futurice, new joiners aren't expected to fit into a mold. Come as you are, whatever your background. We believe in the power of different perspectives, and diversity is a key part of our success at delivering customer value when they trust us with some of their most challenging and inspiring challenges. You can read more about our DE&I commitment. Please note: Unfortunately we won't be able to offer visa sponsorship for this role.
Apr 06, 2026
Full time
Join us! We're always happy to hear from people who are eager to learn and grow, and share our values. Read more about the role and apply. About the role: As a Director in our Strategy & Transformation team, you'll be a trusted partner to the CIOs and CTOs of some of the world's most ambitious organisations. You'll bring a sharp technical lens to digital strategy, enterprise architecture, and large-scale transformation, balancing high-level strategic oversight with hands on architectural design. You'll work across industries, bringing structure and clarity to some of the most complex challenges our clients face and you'll do it as part of a collaborative, multi-disciplinary team that genuinely cares about the quality and impact of its work. At this level, you'll also play a meaningful role in shaping Futurice's own growth, contributing to business development, building long term client relationships, and investing in the people around you. Skills & Requirements: We'd love to hear from you if you have: Significant experience in digital, technology, or data strategy - You've worked at the intersection of business and technology for a meaningful stretch of your career (10+ years), and you've done it in more than one context. We care about the depth and scope of what you've done. Hands on technical fluency - You're comfortable across modern technologies: AI, cloud, APIs, enterprise architecture - and you can move between high level strategy and detailed design without losing the thread. Commercial clarity - You can translate a business problem into an architectural direction, and you understand what makes a recommendation land with a CFO as well as a CTO. Communication that builds trust - You can make complex ideas feel simple without losing their integrity. You're as comfortable in a client boardroom as you are in a working session with an engineering team. Collaborative influence - You bring people with you. You know how to build alignment across competing stakeholders, and you do it by listening as much as by speaking. Curiosity over ego is something you genuinely believe in. Commitment to inclusive leadership - You notice when a room isn't representative, when a decision is being made without enough perspectives, or when someone isn't being heard - and you do something about it. You understand that the best outcomes come from the broadest range of inputs. Drive for meaningful impact - You connect your work to your clients' bigger picture. You care about doing things well and doing them responsibly, including thinking about the environmental and social impact of the transformation work you lead. Nice to have: Experience working within or closely with a consultancy, agency, or professional services environment or you have a background in operating model design, digital portfolio management, or enterprise scale AI strategy. What you'll do In this role, you will: Architect target states - Design modern technology architectures and enterprise capabilities that directly support our clients' strategic business goals. Lead complex projects - Oversee end to end delivery on transformation programmes, ensuring quality, managing client expectations, and keeping an eye on project health. Advise at C level - Build trusted relationships with senior stakeholders, offering guidance that genuinely shapes how clients think about their technology futures. Guide AI & data transformation - Help clients adopt data and AI responsibly, integrating it into enterprise capabilities in ways that are practical, ethical, and built to last. Grow the business - Identify and pursue new opportunities, contribute to proposals, and help shape Futurice's presence in the market. Develop the people around you - Create the conditions for your team to do their best work: removing blockers, sharing knowledge, and championing a culture where everyone's voice counts. Next steps - who you'll meet and for what We aim to make the process clear, human, and respectful of your time: Recruiter screen (30m) - with someone from our People Team Case study exercise (60m) - with 2 team members from our Strategy and Tech team Ways of working & values interview (90m) - with a cross functional duo. What Futurice Offers You We use a transparent salary model based on your skills, responsibilities, and impact. The salary band for this role is £86,000 - £115,000 depending on experience. We also believe in care, trust, transparency, and continuous improvement. Here's what that looks like in practice: A supportive, values driven team culture where individuality is celebrated. A personal learning budget (£1200/year), mentoring, and knowledge sharing sessions. Flexible, remote first working with colleagues across the UK and EU. Private health insurance (WPA), pension contributions (6%+), and wellbeing support (£50/month via Juno). 25 days holiday + bank holidays + your birthday off - increasing by 1 day per year after 3 years' service (capped at 30). A tiered parental leave policy (16 weeks maternity, 4 weeks partner, full pay depending on tenure). EV salary sacrifice scheme (depending on tenure). What's it like to work here Ever since Futurice was founded, we've focused on creating a workplace people genuinely enjoy, Mondays included. We've built a welcoming culture where trust, kindness, and well being matter as much as great work. Our atmosphere is open and warm, whether you're in the office or working remotely. You'll quickly feel part of the community where coffee chats, virtual fikas, or after work hangouts happen naturally. Because our culture is shaped by all of us, every day, you'll have an opportunity to influence how we work, connect, and evolve as a community. Across countries, teams, and time zones, everyone brings their own character, helping shape how we work, connect, and evolve together. At Futurice, new joiners aren't expected to fit into a mold. Come as you are, whatever your background. We believe in the power of different perspectives, and diversity is a key part of our success at delivering customer value when they trust us with some of their most challenging and inspiring challenges. You can read more about our DE&I commitment. Please note: Unfortunately we won't be able to offer visa sponsorship for this role.
The BBC has engaged an executive search firm, iO, to manage the selection process for this role. Please be aware that your application will be managed by iO, who will have access to your CV and personal details for the purpose of this vacancy only. Should you want any further information about the role, or to speak with someone, please contact Elise Zajac of iO at . JOB DETAILS JOB BAND: F CONTRACT TYPE: Permanent, Full-Time DEPARTMENT: Product Engineering LOCATION: Flexible (any major UK BBC hub) with hybrid working PROPOSED SALARY RANGE: up to £150,000 depending on relevant skills, knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights. We're happy to discuss flexible working. If you'd like to, please indicate your preference in the application - though there's no obligation to do so now. Flexible working will be part of the discussion at offer stage. PURPOSE OF THE ROLE The BBC's Product Engineering function is looking to appoint two Heads of Architecture to join BBC Product Group's architecture leadership team. The architecture team's mission is to drive the technical designs and approaches that allow the BBC's audience-facing digital products to rapidly grow and innovate in an efficient and scalable way. The role advertised here is the Head of Architecture focused on Enablement. A second vacancy for a Head of Architecture focused on Data Platform and Account and Identity is also being advertised. Please apply individually for the role(s) which interest you. WHY JOIN THE TEAM This is a chance to work at scale, to tackle complex architectural challenges, and to influence the journey from traditional broadcasting to a fully connected, on demand future. You'll join a supportive community of architects - working across disciplines to bring clarity, coherence, and innovation to everything we do. YOUR KEY RESPONSIBILITIES AND IMPACT As Head of Architecture, you will define and support the delivery of the technical architecture in your area of responsibility. This includes both line management and setting overall strategy in a way that enables all engineering teams to work at scale and high efficiency. This is a highly collaborative role. You will work closely with a wide range of engineering, product, and business leaders, and with multidisciplinary teams across the organisation. You will use your communication and influencing skills to explain how your technical strategy contributes to wider business objectives, backed up by a coherent approach for delivering the strategy. In this role you will be one of the most senior technologists at the BBC. You will play a critical role in the organisation's digital transformation. Do you have the passion and drive to help shape the BBC's digital future? Your key day to day responsibilities will include: Being part of the Product Group Engineering Leadership team, helping to drive the overall technology strategy with your peers. Being part of one or multiple cross discipline leadership teams, collaborating with Engineering, Product, Delivery, Data, UX, and other disciplines to develop successful products that grow the BBC's online reach. Line managing, coaching and developing a team of talented architects, as well as supporting a wide range of engineering and product teams. Owning the technology landscape within your area, identifying gaps and opportunities for improvement, and taking accountability for ensuring solutions are performant and sustainable. Playing a critical role in defining how to enable our platform strategy and engineering efficiency through capabilities that apply at all levels of our technical stack. Area of Responsibility In this role you will join three other Heads of Architecture to collectively own the architecture strategy and technical direction of the BBC's online products. Together this architecture leadership - which is part of the engineering leadership - must ensure architectural alignment across all teams. Within this, your initial focus will be the 'Enablement' area, which provides the tools and services to ensure the BBC creates dependable and secure digital solutions in an efficient and manageable way. As Head of Architecture for Enablement, your responsibilities will include: Creating platforms and services that allow over 1000 engineers to safely develop on the cloud in a collaborative and efficient way. This includes tools to develop a common business layer, and the means to dependable scale to handle high levels of network traffic. Architectural solutions for ensuring a robust operational approach, such as the ability to monitor and observe the whole technical estate. Leading architectural approaches for partnerships and outsourced solutions. Ensuring we follow the best engineering and architectural practices, with the right tools and techniques for everyone to understand and deliver the architecture strategy. As mentioned above, it is likely that your areas of focus will change over time, for example to support new programmes of work. Driving the strategic adoption of AI across the SDLC and wider architecture, establishing the platforms, tooling, and guardrails that enable teams to safely unlock productivity gains and new product capabilities. You will be a line manager of 1 2 architects. This will likely grow over time. YOUR SKILLS AND EXPERIENCE The ideal candidate will evidence the following skills and experience: Significant experience as a technical architect (or similar role), including defining and delivering a technical vision and strategy, and designing scalable, reliable, and maintainable architectures. Proven digital leader, with gravitas to work effectively with senior colleagues as well as being able to inspire, motivate and drive change through a large engineering team. Ability to present to and influence C Level colleagues, creating great interpersonal relationships across the organisation. A team player who can coach, develop and mentor others in our engineering community, and provide leadership amongst your peers. Significant experience leading in a software development environment, including agile delivery at scale, and with an informed view of architectural and engineering best practice. Knowledge of a broad range of technology concepts such as cloud computing (e.g. AWS), micro service architectures, event driven architectures and data processing at scale. You will work with a range of specialist teams which may include machine learning, APIs and networking, and client applications (on web, mobile and TV). Approaches to standardisation and governance, such as to manage efficiency, security and legal compliance, in a way that balances standardisation with autonomy at scale. Strong organisational skills that enable you to work across multiple specialist teams to align architecture goals and drive change and adoption. Continued professional development both as a leader and technologist, including a deep understanding of industry trends (e.g. AI). You will be expected to proactively identify and leverage these trends to drive innovation. This includes staying ahead of emerging technologies, assessing their potential impact, and integrating relevant advancements into our architecture strategy to ensure we remain at the forefront of digital transformation. Being a leader at the BBC means putting the organisation's interest, goals and values first, ahead of individual team or function needs. The characteristics of an enterprise leader are: Focuses on outcomes over activity, adapts quickly, and simplifies complexity. They balance short term actions with long term impact, take full accountability for actions and decision making, and prioritise capability development to create teams fit for the future. If you can bring some of these skills and experiences, along with transferable strengths, we'd love to hear from you and encourage you to apply. Disclaimer This job description is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved. Please note: If you were to be offered this role, the BBC will conduct Employment screening checks which include Reference checks; Eligibility to work checks; and if applicable to the role, Safeguarding and Adverse media/Social media checks. Any offer made is conditional on these checks being satisfactory. Before your start date, you may need to disclose any unspent convictions or police charges, in line with our Recruitment policy. This allows us to discuss any support you may need and assess any risks. Failure to disclose may result in the withdrawal of your offer. The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk. Information at a Glance This is your BBC At the BBC you can create and innovate in an inclusive environment while contributing to some of the world's best loved content, and the BBC's mission to inform, educate and entertain. Find out more about the BBC. Life at BBC Benefits . click apply for full job details
Apr 06, 2026
Full time
The BBC has engaged an executive search firm, iO, to manage the selection process for this role. Please be aware that your application will be managed by iO, who will have access to your CV and personal details for the purpose of this vacancy only. Should you want any further information about the role, or to speak with someone, please contact Elise Zajac of iO at . JOB DETAILS JOB BAND: F CONTRACT TYPE: Permanent, Full-Time DEPARTMENT: Product Engineering LOCATION: Flexible (any major UK BBC hub) with hybrid working PROPOSED SALARY RANGE: up to £150,000 depending on relevant skills, knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights. We're happy to discuss flexible working. If you'd like to, please indicate your preference in the application - though there's no obligation to do so now. Flexible working will be part of the discussion at offer stage. PURPOSE OF THE ROLE The BBC's Product Engineering function is looking to appoint two Heads of Architecture to join BBC Product Group's architecture leadership team. The architecture team's mission is to drive the technical designs and approaches that allow the BBC's audience-facing digital products to rapidly grow and innovate in an efficient and scalable way. The role advertised here is the Head of Architecture focused on Enablement. A second vacancy for a Head of Architecture focused on Data Platform and Account and Identity is also being advertised. Please apply individually for the role(s) which interest you. WHY JOIN THE TEAM This is a chance to work at scale, to tackle complex architectural challenges, and to influence the journey from traditional broadcasting to a fully connected, on demand future. You'll join a supportive community of architects - working across disciplines to bring clarity, coherence, and innovation to everything we do. YOUR KEY RESPONSIBILITIES AND IMPACT As Head of Architecture, you will define and support the delivery of the technical architecture in your area of responsibility. This includes both line management and setting overall strategy in a way that enables all engineering teams to work at scale and high efficiency. This is a highly collaborative role. You will work closely with a wide range of engineering, product, and business leaders, and with multidisciplinary teams across the organisation. You will use your communication and influencing skills to explain how your technical strategy contributes to wider business objectives, backed up by a coherent approach for delivering the strategy. In this role you will be one of the most senior technologists at the BBC. You will play a critical role in the organisation's digital transformation. Do you have the passion and drive to help shape the BBC's digital future? Your key day to day responsibilities will include: Being part of the Product Group Engineering Leadership team, helping to drive the overall technology strategy with your peers. Being part of one or multiple cross discipline leadership teams, collaborating with Engineering, Product, Delivery, Data, UX, and other disciplines to develop successful products that grow the BBC's online reach. Line managing, coaching and developing a team of talented architects, as well as supporting a wide range of engineering and product teams. Owning the technology landscape within your area, identifying gaps and opportunities for improvement, and taking accountability for ensuring solutions are performant and sustainable. Playing a critical role in defining how to enable our platform strategy and engineering efficiency through capabilities that apply at all levels of our technical stack. Area of Responsibility In this role you will join three other Heads of Architecture to collectively own the architecture strategy and technical direction of the BBC's online products. Together this architecture leadership - which is part of the engineering leadership - must ensure architectural alignment across all teams. Within this, your initial focus will be the 'Enablement' area, which provides the tools and services to ensure the BBC creates dependable and secure digital solutions in an efficient and manageable way. As Head of Architecture for Enablement, your responsibilities will include: Creating platforms and services that allow over 1000 engineers to safely develop on the cloud in a collaborative and efficient way. This includes tools to develop a common business layer, and the means to dependable scale to handle high levels of network traffic. Architectural solutions for ensuring a robust operational approach, such as the ability to monitor and observe the whole technical estate. Leading architectural approaches for partnerships and outsourced solutions. Ensuring we follow the best engineering and architectural practices, with the right tools and techniques for everyone to understand and deliver the architecture strategy. As mentioned above, it is likely that your areas of focus will change over time, for example to support new programmes of work. Driving the strategic adoption of AI across the SDLC and wider architecture, establishing the platforms, tooling, and guardrails that enable teams to safely unlock productivity gains and new product capabilities. You will be a line manager of 1 2 architects. This will likely grow over time. YOUR SKILLS AND EXPERIENCE The ideal candidate will evidence the following skills and experience: Significant experience as a technical architect (or similar role), including defining and delivering a technical vision and strategy, and designing scalable, reliable, and maintainable architectures. Proven digital leader, with gravitas to work effectively with senior colleagues as well as being able to inspire, motivate and drive change through a large engineering team. Ability to present to and influence C Level colleagues, creating great interpersonal relationships across the organisation. A team player who can coach, develop and mentor others in our engineering community, and provide leadership amongst your peers. Significant experience leading in a software development environment, including agile delivery at scale, and with an informed view of architectural and engineering best practice. Knowledge of a broad range of technology concepts such as cloud computing (e.g. AWS), micro service architectures, event driven architectures and data processing at scale. You will work with a range of specialist teams which may include machine learning, APIs and networking, and client applications (on web, mobile and TV). Approaches to standardisation and governance, such as to manage efficiency, security and legal compliance, in a way that balances standardisation with autonomy at scale. Strong organisational skills that enable you to work across multiple specialist teams to align architecture goals and drive change and adoption. Continued professional development both as a leader and technologist, including a deep understanding of industry trends (e.g. AI). You will be expected to proactively identify and leverage these trends to drive innovation. This includes staying ahead of emerging technologies, assessing their potential impact, and integrating relevant advancements into our architecture strategy to ensure we remain at the forefront of digital transformation. Being a leader at the BBC means putting the organisation's interest, goals and values first, ahead of individual team or function needs. The characteristics of an enterprise leader are: Focuses on outcomes over activity, adapts quickly, and simplifies complexity. They balance short term actions with long term impact, take full accountability for actions and decision making, and prioritise capability development to create teams fit for the future. If you can bring some of these skills and experiences, along with transferable strengths, we'd love to hear from you and encourage you to apply. Disclaimer This job description is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved. Please note: If you were to be offered this role, the BBC will conduct Employment screening checks which include Reference checks; Eligibility to work checks; and if applicable to the role, Safeguarding and Adverse media/Social media checks. Any offer made is conditional on these checks being satisfactory. Before your start date, you may need to disclose any unspent convictions or police charges, in line with our Recruitment policy. This allows us to discuss any support you may need and assess any risks. Failure to disclose may result in the withdrawal of your offer. The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk. Information at a Glance This is your BBC At the BBC you can create and innovate in an inclusive environment while contributing to some of the world's best loved content, and the BBC's mission to inform, educate and entertain. Find out more about the BBC. Life at BBC Benefits . click apply for full job details
Sr Technical Customer Success Manager (French speaking, 12 mth FTC) London, UK Amplitude is the leading AI analytics platform, helping over 4,700 customers-including Atlassian, Burger King, NBCUniversal, and Square-build better products and digital experiences. With powerful AI Agents embedded across our platform, teams can analyze, test, and optimize user experiences faster than ever. Ranked across multiple categories in G2's Winter 2026 Report, Amplitude is the best in class solution for product, data, and marketing teams. Learn more at Amplitude's Commitment to Diversity Equity & Inclusion (DEI): Amplitude believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion-one focused on psychological safety, empathy, and human connection-that will allow employees of all backgrounds to thrive. The Customer Success team is responsible for building relationships with and driving long-term value realization for Amplitude's customers. We have a current opening for a maternity leave cover on a 12 month fixed term contract. The Technical Customer Success Manager is a senior strategic operator and the primary owner of the customer deployment, adoption, and outcomes from presales through renewal and expansion. They bring expert level Amplitude product knowledge and deep fluency in customer technical ecosystems-data foundations, taxonomy, instrumentation patterns, MCP integrations, and architecture-using that context to deploy use cases, close adoption gaps, and prescribe what good looks like at each maturity stage. The Technical Customer Success Manager is execution first: they diagnose and move without escalation, hold a clear point of view, and are directly accountable for how Amplitude performs inside a customer's environment. They build trusted relationships with power users and technical champions, while maintaining the business acumen to connect product outcomes to commercial value and executive priorities. They are the persistent, continuous presence the customer experiences as "Amplitude"-no handoffs, no gaps, no ambiguity about who owns the outcome. You enjoy working in a fast paced environment where you wear many hats. You get equally excited by growing your book of business in partnership with sales as you do by helping a customer on their success journey. You apply a growth mindset to learning new technical and job skills. You bring strong organization, problem solving, and communication skills along with a passion for working with customers. As a Sr. Technical Customer Success Manager, you will: Be responsible for supporting scope of services and use case alignment pre sales and delivery through implementation and deployment of use cases Partner with Account Executives to develop and execute a plan for driving results within your portfolio, working collaboratively to secure successful renewals and expansions Leverage customer data to proactively monitor account health, drive adoption and identify opportunities to help customers acquire maximum value from Amplitude Provide expertise to help customers derive valuable insights from our highly technical product Gain a deep understanding of the business needs of your clients and how Amplitude provides value in driving to those outcomes to plan and deliver value based business reviews with client executives Innovate when it comes to managing a portfolio of Enterprise and Emerging Enterprise accounts (30-40) and share ideas for driving efficiencies and develop best practices that will scale as the business grows Champion the needs of the market and serve as internal advocate for customers Effectively prioritize in order to deliver on key business objectives across your portfolio Critical Skills Profile Strategic Consultation: Opinionated and prescriptive with strong objection handling. Says no to bad implementation patterns; prescribes certified architectures; holds customers accountable to their own defined success criteria. Business and Use Case Acumen: Starting from presales through renewal/expansion, understand customer business, critical use cases and business challenges and prescribe deployment plan to achieve desired goals. Ecosystem, AI and Data Fluency: Comfortable with Amplitude data architecture, taxonomy design, instrumentation methods, and AI/agent setup and workflows - enough to unlock desired use cases, diagnose problems and guide supporting teams (CSA, Partner, etc) Hands on Product Expertise: review dashboards/agents live with customers, runs AI analytics sessions/workbooks, co configures Amplitude agents, understand the customer business context and identify growth opportunities Action Oriented Program Management: Extreme ownership to drive accountability from deployment to ongoing success, including project timeline, and customer milestone cadence across a book. Escalate and know when to effectively pull in resources. Deployment Management: the Technical Customer Success Manager is accountable for deployment quality even on partner led accounts. They must join kickoff, accountable for clean taxonomy, monitor partner health, and elevate PDM when quality issues arise. This is a net new responsibility vs. today's CSM. Relationship Builder: contributes to build and maintain EB relationships independently around deployment, adoption and maturity - does not rely on AE to hold these conversations - nurture power users and technical champions Champion Health Awareness: proactively detects changes in customer engagement, sponsor changes, and data drift before they become churn signals, ability to identify signals and action on them AI Innovation & Proficiency: Constantly innovate to embed AI in day to day workflow to improve efficiency and customer outcomes Experiment, iterate and share best practices. Portfolio Prioritization: You are responsible for retention in your territory. Ruthlessly prioritize your time and the resources around you to drive customer growth. Staying Safe - Protect Yourself From Recruitment Fraud. We are aware of individuals and entities fraudulently representing themselves as Amplitude recruiters and/or hiring managers. Amplitude will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Amplitude recruiting team will come from email address. You can learn more about how to protect yourself from these types of fraud by referring to this article. Please exercise caution and cease communications if something feels suspicious about your interactions. As set forth in Amplitude's Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. How do you know if you have a disability? You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.
Apr 06, 2026
Full time
Sr Technical Customer Success Manager (French speaking, 12 mth FTC) London, UK Amplitude is the leading AI analytics platform, helping over 4,700 customers-including Atlassian, Burger King, NBCUniversal, and Square-build better products and digital experiences. With powerful AI Agents embedded across our platform, teams can analyze, test, and optimize user experiences faster than ever. Ranked across multiple categories in G2's Winter 2026 Report, Amplitude is the best in class solution for product, data, and marketing teams. Learn more at Amplitude's Commitment to Diversity Equity & Inclusion (DEI): Amplitude believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion-one focused on psychological safety, empathy, and human connection-that will allow employees of all backgrounds to thrive. The Customer Success team is responsible for building relationships with and driving long-term value realization for Amplitude's customers. We have a current opening for a maternity leave cover on a 12 month fixed term contract. The Technical Customer Success Manager is a senior strategic operator and the primary owner of the customer deployment, adoption, and outcomes from presales through renewal and expansion. They bring expert level Amplitude product knowledge and deep fluency in customer technical ecosystems-data foundations, taxonomy, instrumentation patterns, MCP integrations, and architecture-using that context to deploy use cases, close adoption gaps, and prescribe what good looks like at each maturity stage. The Technical Customer Success Manager is execution first: they diagnose and move without escalation, hold a clear point of view, and are directly accountable for how Amplitude performs inside a customer's environment. They build trusted relationships with power users and technical champions, while maintaining the business acumen to connect product outcomes to commercial value and executive priorities. They are the persistent, continuous presence the customer experiences as "Amplitude"-no handoffs, no gaps, no ambiguity about who owns the outcome. You enjoy working in a fast paced environment where you wear many hats. You get equally excited by growing your book of business in partnership with sales as you do by helping a customer on their success journey. You apply a growth mindset to learning new technical and job skills. You bring strong organization, problem solving, and communication skills along with a passion for working with customers. As a Sr. Technical Customer Success Manager, you will: Be responsible for supporting scope of services and use case alignment pre sales and delivery through implementation and deployment of use cases Partner with Account Executives to develop and execute a plan for driving results within your portfolio, working collaboratively to secure successful renewals and expansions Leverage customer data to proactively monitor account health, drive adoption and identify opportunities to help customers acquire maximum value from Amplitude Provide expertise to help customers derive valuable insights from our highly technical product Gain a deep understanding of the business needs of your clients and how Amplitude provides value in driving to those outcomes to plan and deliver value based business reviews with client executives Innovate when it comes to managing a portfolio of Enterprise and Emerging Enterprise accounts (30-40) and share ideas for driving efficiencies and develop best practices that will scale as the business grows Champion the needs of the market and serve as internal advocate for customers Effectively prioritize in order to deliver on key business objectives across your portfolio Critical Skills Profile Strategic Consultation: Opinionated and prescriptive with strong objection handling. Says no to bad implementation patterns; prescribes certified architectures; holds customers accountable to their own defined success criteria. Business and Use Case Acumen: Starting from presales through renewal/expansion, understand customer business, critical use cases and business challenges and prescribe deployment plan to achieve desired goals. Ecosystem, AI and Data Fluency: Comfortable with Amplitude data architecture, taxonomy design, instrumentation methods, and AI/agent setup and workflows - enough to unlock desired use cases, diagnose problems and guide supporting teams (CSA, Partner, etc) Hands on Product Expertise: review dashboards/agents live with customers, runs AI analytics sessions/workbooks, co configures Amplitude agents, understand the customer business context and identify growth opportunities Action Oriented Program Management: Extreme ownership to drive accountability from deployment to ongoing success, including project timeline, and customer milestone cadence across a book. Escalate and know when to effectively pull in resources. Deployment Management: the Technical Customer Success Manager is accountable for deployment quality even on partner led accounts. They must join kickoff, accountable for clean taxonomy, monitor partner health, and elevate PDM when quality issues arise. This is a net new responsibility vs. today's CSM. Relationship Builder: contributes to build and maintain EB relationships independently around deployment, adoption and maturity - does not rely on AE to hold these conversations - nurture power users and technical champions Champion Health Awareness: proactively detects changes in customer engagement, sponsor changes, and data drift before they become churn signals, ability to identify signals and action on them AI Innovation & Proficiency: Constantly innovate to embed AI in day to day workflow to improve efficiency and customer outcomes Experiment, iterate and share best practices. Portfolio Prioritization: You are responsible for retention in your territory. Ruthlessly prioritize your time and the resources around you to drive customer growth. Staying Safe - Protect Yourself From Recruitment Fraud. We are aware of individuals and entities fraudulently representing themselves as Amplitude recruiters and/or hiring managers. Amplitude will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Amplitude recruiting team will come from email address. You can learn more about how to protect yourself from these types of fraud by referring to this article. Please exercise caution and cease communications if something feels suspicious about your interactions. As set forth in Amplitude's Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. How do you know if you have a disability? You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.
Join our Advisory Services team! Our Advisory Services function advise organisations on IT strategy, implementing the most appropriate technologies, optimising their performance, and help them in managing their end to end IT services against business needs. In doing this we help the leaders (CxO's) within our customers maximise productivity and realise the business value of IT for internal and external users. Advisory Services has 3 distinct focuses: Technology Advisory Industry / Vertical Advisory Billable Advisory / Consultancy Success. The Softcat Way. There is a uniqueness to Softcat - what we do, how we do it and why we do it. At the heart of our operations are our core values: Passion, Intelligence, Fun, Responsible and Community. These values are the pillars that Softcat and guide our every action. As an Enterprise Technologist you will be working predominantly with our most Large and Complex customers to help them drive largescale technology transformations. Working alongside Softcat's technology sales specialists, Enterprise Architecture team and liaising with our Office of the CTO colleagues you will be one our most senior most Technology Evangelist for Data Centre. The role is 100% focussed on pre-sales engagements and enablement for our largest customers, providing a deep level of understanding of our technology propositions within the context of a customers requirement or problem statement. Enterprise Technologists are expected to drive sales growth within the aligned technology proposition. It is core to the role that the individuals in post are aligned to both the technology proposition but also the sales communities within the business and their growth targets. Within the Technology Proposition area of "Data Centre" we are looking for a candidate with a deep knowledge and experience in High Performance Compute (HPC). Within our customer base we have a growing demand for HPC and we are looking for a candidate who has understanding within the field spanning pre-sales, architecture, implementation and operation of HPC stacks encompassing the vendor landscape, technology heritage and roadmap as well as the customer use cases and lifecycle. As Enterprise Technologist - Data Centre HPC you'll be responsible for: Attend customer opportunity and strategy meetings Focus on and directly influence the sales growth of Data Centre Engage at senior level to influence customer technology strategy and become a trusted advisor. Lead the technical sales teams within the account team , ensuring the solutions proposed are fit for purpose and provide good value Function as a proactive member of the relevant Sector/Account leadership teams Provide leadership input into transformational sales opportunities within accounts Identify and analyse requirements and customer problems and map out capabilities within your technology focus area that fit the requirement Liaise with our Technology Proposition and Partner Councils to keep fully abreast of developments in the market and technology GTM's We'd love you to have Specific knowledge in Data Centre at a senior level i.e. CTO, Senior Sales Engineer, Architecture etc and/or Consultancy and/or CTO and/or CIO level experience within Data Centre To represent Softcat and the Advisory team by embodying the values of the business and meeting the needs of the role profile (attached) Experience at leading major largescale transformational programmes Relationship focused; experience of building relationships at the highest levels within enterprise customers, becoming a trusted advisor on a technology basis Excellent negotiating skills and exceptional commercial skills Knowledge of and experience in designing and implementing solutions comprising of multiple technologies and business applications Commercially astute with governance experience Demonstrable experience in having previously identified and led cross working party initiatives through discovery, selection, implementation, and continuous review to assure customer satisfaction We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
Apr 06, 2026
Full time
Join our Advisory Services team! Our Advisory Services function advise organisations on IT strategy, implementing the most appropriate technologies, optimising their performance, and help them in managing their end to end IT services against business needs. In doing this we help the leaders (CxO's) within our customers maximise productivity and realise the business value of IT for internal and external users. Advisory Services has 3 distinct focuses: Technology Advisory Industry / Vertical Advisory Billable Advisory / Consultancy Success. The Softcat Way. There is a uniqueness to Softcat - what we do, how we do it and why we do it. At the heart of our operations are our core values: Passion, Intelligence, Fun, Responsible and Community. These values are the pillars that Softcat and guide our every action. As an Enterprise Technologist you will be working predominantly with our most Large and Complex customers to help them drive largescale technology transformations. Working alongside Softcat's technology sales specialists, Enterprise Architecture team and liaising with our Office of the CTO colleagues you will be one our most senior most Technology Evangelist for Data Centre. The role is 100% focussed on pre-sales engagements and enablement for our largest customers, providing a deep level of understanding of our technology propositions within the context of a customers requirement or problem statement. Enterprise Technologists are expected to drive sales growth within the aligned technology proposition. It is core to the role that the individuals in post are aligned to both the technology proposition but also the sales communities within the business and their growth targets. Within the Technology Proposition area of "Data Centre" we are looking for a candidate with a deep knowledge and experience in High Performance Compute (HPC). Within our customer base we have a growing demand for HPC and we are looking for a candidate who has understanding within the field spanning pre-sales, architecture, implementation and operation of HPC stacks encompassing the vendor landscape, technology heritage and roadmap as well as the customer use cases and lifecycle. As Enterprise Technologist - Data Centre HPC you'll be responsible for: Attend customer opportunity and strategy meetings Focus on and directly influence the sales growth of Data Centre Engage at senior level to influence customer technology strategy and become a trusted advisor. Lead the technical sales teams within the account team , ensuring the solutions proposed are fit for purpose and provide good value Function as a proactive member of the relevant Sector/Account leadership teams Provide leadership input into transformational sales opportunities within accounts Identify and analyse requirements and customer problems and map out capabilities within your technology focus area that fit the requirement Liaise with our Technology Proposition and Partner Councils to keep fully abreast of developments in the market and technology GTM's We'd love you to have Specific knowledge in Data Centre at a senior level i.e. CTO, Senior Sales Engineer, Architecture etc and/or Consultancy and/or CTO and/or CIO level experience within Data Centre To represent Softcat and the Advisory team by embodying the values of the business and meeting the needs of the role profile (attached) Experience at leading major largescale transformational programmes Relationship focused; experience of building relationships at the highest levels within enterprise customers, becoming a trusted advisor on a technology basis Excellent negotiating skills and exceptional commercial skills Knowledge of and experience in designing and implementing solutions comprising of multiple technologies and business applications Commercially astute with governance experience Demonstrable experience in having previously identified and led cross working party initiatives through discovery, selection, implementation, and continuous review to assure customer satisfaction We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
Join our Advisory Services team! Our Advisory Services function advise organisations on IT strategy, implementing the most appropriate technologies, optimising their performance, and help them in managing their end to end IT services against business needs. In doing this we help the leaders (CxO's) within our customers maximise productivity and realise the business value of IT for internal and external users. Advisory Services has 3 distinct focuses: Technology Advisory Industry / Vertical Advisory Billable Advisory / Consultancy Success. The Softcat Way. There is a uniqueness to Softcat - what we do, how we do it and why we do it. At the heart of our operations are our core values: Passion, Intelligence, Fun, Responsible and Community. These values are the pillars that Softcat and guide our every action. As an Enterprise Technologist you will be working predominantly with our most Large and Complex customers to help them drive largescale technology transformations. Working alongside Softcat's technology sales specialists, Enterprise Architecture team and liaising with our Office of the CTO colleagues you will be one our most senior most Technology Evangelist for Data Centre. The role is 100% focussed on pre-sales engagements and enablement for our largest customers, providing a deep level of understanding of our technology propositions within the context of a customers requirement or problem statement. Enterprise Technologists are expected to drive sales growth within the aligned technology proposition. It is core to the role that the individuals in post are aligned to both the technology proposition but also the sales communities within the business and their growth targets. Within the Technology Proposition area of "Data Centre" we are looking for a candidate with a deep knowledge and experience in High Performance Compute (HPC). Within our customer base we have a growing demand for HPC and we are looking for a candidate who has understanding within the field spanning pre-sales, architecture, implementation and operation of HPC stacks encompassing the vendor landscape, technology heritage and roadmap as well as the customer use cases and lifecycle. As Enterprise Technologist - Data Centre HPC you'll be responsible for: Attend customer opportunity and strategy meetings Focus on and directly influence the sales growth of Data Centre Engage at senior level to influence customer technology strategy and become a trusted advisor. Lead the technical sales teams within the account team , ensuring the solutions proposed are fit for purpose and provide good value Function as a proactive member of the relevant Sector/Account leadership teams Provide leadership input into transformational sales opportunities within accounts Identify and analyse requirements and customer problems and map out capabilities within your technology focus area that fit the requirement Liaise with our Technology Proposition and Partner Councils to keep fully abreast of developments in the market and technology GTM's We'd love you to have Specific knowledge in Data Centre at a senior level i.e. CTO, Senior Sales Engineer, Architecture etc and/or Consultancy and/or CTO and/or CIO level experience within Data Centre To represent Softcat and the Advisory team by embodying the values of the business and meeting the needs of the role profile (attached) Experience at leading major largescale transformational programmes Relationship focused; experience of building relationships at the highest levels within enterprise customers, becoming a trusted advisor on a technology basis Excellent negotiating skills and exceptional commercial skills Knowledge of and experience in designing and implementing solutions comprising of multiple technologies and business applications Commercially astute with governance experience Demonstrable experience in having previously identified and led cross working party initiatives through discovery, selection, implementation, and continuous review to assure customer satisfaction We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
Apr 06, 2026
Full time
Join our Advisory Services team! Our Advisory Services function advise organisations on IT strategy, implementing the most appropriate technologies, optimising their performance, and help them in managing their end to end IT services against business needs. In doing this we help the leaders (CxO's) within our customers maximise productivity and realise the business value of IT for internal and external users. Advisory Services has 3 distinct focuses: Technology Advisory Industry / Vertical Advisory Billable Advisory / Consultancy Success. The Softcat Way. There is a uniqueness to Softcat - what we do, how we do it and why we do it. At the heart of our operations are our core values: Passion, Intelligence, Fun, Responsible and Community. These values are the pillars that Softcat and guide our every action. As an Enterprise Technologist you will be working predominantly with our most Large and Complex customers to help them drive largescale technology transformations. Working alongside Softcat's technology sales specialists, Enterprise Architecture team and liaising with our Office of the CTO colleagues you will be one our most senior most Technology Evangelist for Data Centre. The role is 100% focussed on pre-sales engagements and enablement for our largest customers, providing a deep level of understanding of our technology propositions within the context of a customers requirement or problem statement. Enterprise Technologists are expected to drive sales growth within the aligned technology proposition. It is core to the role that the individuals in post are aligned to both the technology proposition but also the sales communities within the business and their growth targets. Within the Technology Proposition area of "Data Centre" we are looking for a candidate with a deep knowledge and experience in High Performance Compute (HPC). Within our customer base we have a growing demand for HPC and we are looking for a candidate who has understanding within the field spanning pre-sales, architecture, implementation and operation of HPC stacks encompassing the vendor landscape, technology heritage and roadmap as well as the customer use cases and lifecycle. As Enterprise Technologist - Data Centre HPC you'll be responsible for: Attend customer opportunity and strategy meetings Focus on and directly influence the sales growth of Data Centre Engage at senior level to influence customer technology strategy and become a trusted advisor. Lead the technical sales teams within the account team , ensuring the solutions proposed are fit for purpose and provide good value Function as a proactive member of the relevant Sector/Account leadership teams Provide leadership input into transformational sales opportunities within accounts Identify and analyse requirements and customer problems and map out capabilities within your technology focus area that fit the requirement Liaise with our Technology Proposition and Partner Councils to keep fully abreast of developments in the market and technology GTM's We'd love you to have Specific knowledge in Data Centre at a senior level i.e. CTO, Senior Sales Engineer, Architecture etc and/or Consultancy and/or CTO and/or CIO level experience within Data Centre To represent Softcat and the Advisory team by embodying the values of the business and meeting the needs of the role profile (attached) Experience at leading major largescale transformational programmes Relationship focused; experience of building relationships at the highest levels within enterprise customers, becoming a trusted advisor on a technology basis Excellent negotiating skills and exceptional commercial skills Knowledge of and experience in designing and implementing solutions comprising of multiple technologies and business applications Commercially astute with governance experience Demonstrable experience in having previously identified and led cross working party initiatives through discovery, selection, implementation, and continuous review to assure customer satisfaction We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
Role: Separation Management Office Lead Level: Senior Manager Location: London (with travel as required) Role Overview We are seeking a highly experienced Separation Management Office (SMO) Lead to join our newly established Transformation Office within the Strategy & Consulting division. This individual sits at the intersection of M&A and Enterprise Transformation, driving successful separations across some of the largest global transactions. The SMO Lead will possess a deep understanding of the full M&A lifecycle and will engage directly with C-suite and Board-level stakeholders on both buy-side and sell-side mandates. They will bring hands-on experience across diligence, separation planning, TSA drafting and negotiation, Day 1 and Day 100 readiness, and full SMO delivery leadership. Platform experience in SAP, Oracle and/or Workday is desirable. Key Responsibilities 1. Separation Management Office Leadership Lead the SMO on large-scale transactions, providing end-to-end programme governance across all separation workstreams Own integrated planning, critical path management, and interdependency tracking across Technology, Data, Finance, HR, Legal, and Commercial workstreams Define and manage programme tooling and establish reporting cadences for senior stakeholders Own the RAID log, escalation protocols, and risk management framework throughout the separation lifecycle Lead Value Management and Definition activities, including benefits realisation tracking and value leakage prevention 2. Deal Lead (Small to Mid-Size Transactions) Carry end-to-end accountability for the successful separation of a divesting entity, from signing through to TSA exit Act as the primary client relationship owner, maintaining senior-level trust across both RemainCo and NewCo leadership 3. Day 1 & Day 100 Readiness Lead cutover planning, go/no-go governance, and Day 1 readiness tracking across all workstreams Define and execute the post-close stabilisation plan through to steady-state operations Manage hypercare period governance and issue resolution to ensure continuity of business operations 4. Separation Strategy & Budget Work with senior leaders on both buy and sell side to develop and cost separation approach options, including assessment of technical architecture alternatives Identify and quantify stranded costs for RemainCo; develop and track the stranded cost elimination plan Support the development of auditable carve-out P&Ls and standalone cost models for diligence and separation budgeting purposes 5. Separation Planning Develop the integrated separation plan across all aspects of the deal, with particular specialism in: Technology: application landscape separation, infrastructure decommission, network and identity management Data: data boundary definition, data migration planning and execution, data cleansing and quality Business Readiness: operational cutover, change management, and employee communications 6. TSA Drafting & Negotiation Lead the development of Technology and Data Transition Service Agreements (TSAs) Provide knowledgeable advice on negotiation approach, cost modelling, and exit planning for TSA workstreams Manage TSA governance post-close, tracking delivery obligations and exit milestones 7. Practice Development & Business Development Contribute to the development of the M&A practice through creation of offerings, playbooks, tools, and accelerators Support origination and proposal development, including responding to RFPs and shaping new opportunities Build and maintain senior client relationships, acting as a trusted advisor beyond the immediate transaction Mentor and develop junior team members, contributing to a high-performance separation delivery community 8. Diligence (Preferred) Lead commercial and/or technical diligence to support clients in the assessment of a target asset Provide rapid assessment of separation complexity, TSA requirements, and standalone cost estimates to inform deal valuation Stakeholder Landscape The SMO Lead will operate across a complex stakeholder ecosystem, engaging regularly with: C-suite and Board: CDIO, CFO, CEO, on both RemainCo and NewCo sides PE Sponsors: reporting into deal teams, supporting sponsor-level decision-making Third-Party Vendors & System Integrators: managing delivery obligations during separation Functional Workstream Leads: Technology, Finance, HR, Legal, Procurement, Commercial
Apr 05, 2026
Full time
Role: Separation Management Office Lead Level: Senior Manager Location: London (with travel as required) Role Overview We are seeking a highly experienced Separation Management Office (SMO) Lead to join our newly established Transformation Office within the Strategy & Consulting division. This individual sits at the intersection of M&A and Enterprise Transformation, driving successful separations across some of the largest global transactions. The SMO Lead will possess a deep understanding of the full M&A lifecycle and will engage directly with C-suite and Board-level stakeholders on both buy-side and sell-side mandates. They will bring hands-on experience across diligence, separation planning, TSA drafting and negotiation, Day 1 and Day 100 readiness, and full SMO delivery leadership. Platform experience in SAP, Oracle and/or Workday is desirable. Key Responsibilities 1. Separation Management Office Leadership Lead the SMO on large-scale transactions, providing end-to-end programme governance across all separation workstreams Own integrated planning, critical path management, and interdependency tracking across Technology, Data, Finance, HR, Legal, and Commercial workstreams Define and manage programme tooling and establish reporting cadences for senior stakeholders Own the RAID log, escalation protocols, and risk management framework throughout the separation lifecycle Lead Value Management and Definition activities, including benefits realisation tracking and value leakage prevention 2. Deal Lead (Small to Mid-Size Transactions) Carry end-to-end accountability for the successful separation of a divesting entity, from signing through to TSA exit Act as the primary client relationship owner, maintaining senior-level trust across both RemainCo and NewCo leadership 3. Day 1 & Day 100 Readiness Lead cutover planning, go/no-go governance, and Day 1 readiness tracking across all workstreams Define and execute the post-close stabilisation plan through to steady-state operations Manage hypercare period governance and issue resolution to ensure continuity of business operations 4. Separation Strategy & Budget Work with senior leaders on both buy and sell side to develop and cost separation approach options, including assessment of technical architecture alternatives Identify and quantify stranded costs for RemainCo; develop and track the stranded cost elimination plan Support the development of auditable carve-out P&Ls and standalone cost models for diligence and separation budgeting purposes 5. Separation Planning Develop the integrated separation plan across all aspects of the deal, with particular specialism in: Technology: application landscape separation, infrastructure decommission, network and identity management Data: data boundary definition, data migration planning and execution, data cleansing and quality Business Readiness: operational cutover, change management, and employee communications 6. TSA Drafting & Negotiation Lead the development of Technology and Data Transition Service Agreements (TSAs) Provide knowledgeable advice on negotiation approach, cost modelling, and exit planning for TSA workstreams Manage TSA governance post-close, tracking delivery obligations and exit milestones 7. Practice Development & Business Development Contribute to the development of the M&A practice through creation of offerings, playbooks, tools, and accelerators Support origination and proposal development, including responding to RFPs and shaping new opportunities Build and maintain senior client relationships, acting as a trusted advisor beyond the immediate transaction Mentor and develop junior team members, contributing to a high-performance separation delivery community 8. Diligence (Preferred) Lead commercial and/or technical diligence to support clients in the assessment of a target asset Provide rapid assessment of separation complexity, TSA requirements, and standalone cost estimates to inform deal valuation Stakeholder Landscape The SMO Lead will operate across a complex stakeholder ecosystem, engaging regularly with: C-suite and Board: CDIO, CFO, CEO, on both RemainCo and NewCo sides PE Sponsors: reporting into deal teams, supporting sponsor-level decision-making Third-Party Vendors & System Integrators: managing delivery obligations during separation Functional Workstream Leads: Technology, Finance, HR, Legal, Procurement, Commercial
The Global Head of Strategic Partnerships is a leadership role in the HSBC Securities Services (SSV) team within Corporate & Institutional Banking (CIB) Reporting to the Global Head of Product Solutions & Strategy, SSV, this person will play a critical role in delivering on Securities Services growth strategy by enhancing collaboration with public and private sector institutions, innovative Startups and Large Technology industry leaders, helping HSBC deliver on opportunities across key sectors and markets, within the Bank's risk appetite Key focus of the role will be unlocking development opportunities for the Bank, by creating opportunities that allow the firm to invest and co-partner in situations that align to SSVs global strategy The successful candidate will: Champion a culture of innovation within HSBC by engaging with product and technology teams across the bank. Lead product research strategy, identifying where strategic industry partnership opportunities exist and aligning them with SSVs global strategic objectives. Ensure emerging technologies are identified that impact both employees and customers. Ensure HSBC is seen as a global leader in banking innovation. Ensure that we have developed relationships and programs in place across priority markets that drive external and internal outcomes. Manage strategic alliances with large industry partners, identify and integrate innovative digital solutions into the bank. Identify and accelerate new 'Partnership' initiatives with strategic partners. Principal Accountabilities: Determine the external partnerships, technologies, business models, and companies that will allow SSV to achieve its business goals more rapidly. Establishing and managing relationships with key strategic partners to provide additional execution capability to SSV. Leveraging a high performing, cross functional, global team that can work effectively in a complex product-based structure. Evolving, communicating, and executing the strategic partnership execution strategy. Develop and execute tailored resource mobilization strategies globally to help unlock external resources / capital in support of SSVs goals and product strategy Structure and execute, partnerships, and innovative products that enable SSV to deepen relationships with both public and private sector clients. Including buy-ins, seed funding and acquisitions for investments and divestments as appropriate. Work closely with internal global and regional stakeholders within SSV and broader CIB, as well as key strategic partners in Group Technology and wider group functions and partners Develop and execute matchmaking strategies and solutions, to bring together the needs of SSV with strategic partners to complement and strengthen HSBC's value proposition Stay up to date with product and technology-related innovation from competitors, clients and the market in general to help develop solutions that meet client requirements The role holder will sit on relevant Business and Governance forums and will be a member of the SSV Product & Strategy leadership team The role will sit as board member and act in advisory capacity with strategic partners as appropriate. Experience working with global industry bodies of strategic importance, influencing product roadmaps and delivering on strategic outcomes that are aligned with HSBC global objectives. Experience driving major change initiatives that will have significant and lasting impact on HSBC and our clients Experience managing strategic alliances to identify and integrate innovative digital solutions. Experience working with global teams, building and delivering enterprise-wide programmes at scale. Essential Capabilities: The individual will bring commercial acumen, a solid understanding of trends and opportunities in SSV products, Technology innovation and Fintech space. A track record of delivering commercial projects partnering with relevant agencies, finance institutions, philanthropic and private sector investors across the world Technical understanding and know-how of SSV products and Future State Architecture (including fund management and administration, Banks and Brokers and Dealers, Custody and Digital Assets) Experienced people leader, capable of setting a global strategy and vision Experience of building capabilities and infrastructure required to deliver targeted client and business outcomes Excellent stakeholder management skills, ability to manage a variety of stakeholders across global locations Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role. Ifyouhaveaneedthatrequiresaccommodationsor changes duringtherecruitmentprocess, please get in touch with our Recruitment Helpdesk:
Apr 05, 2026
Full time
The Global Head of Strategic Partnerships is a leadership role in the HSBC Securities Services (SSV) team within Corporate & Institutional Banking (CIB) Reporting to the Global Head of Product Solutions & Strategy, SSV, this person will play a critical role in delivering on Securities Services growth strategy by enhancing collaboration with public and private sector institutions, innovative Startups and Large Technology industry leaders, helping HSBC deliver on opportunities across key sectors and markets, within the Bank's risk appetite Key focus of the role will be unlocking development opportunities for the Bank, by creating opportunities that allow the firm to invest and co-partner in situations that align to SSVs global strategy The successful candidate will: Champion a culture of innovation within HSBC by engaging with product and technology teams across the bank. Lead product research strategy, identifying where strategic industry partnership opportunities exist and aligning them with SSVs global strategic objectives. Ensure emerging technologies are identified that impact both employees and customers. Ensure HSBC is seen as a global leader in banking innovation. Ensure that we have developed relationships and programs in place across priority markets that drive external and internal outcomes. Manage strategic alliances with large industry partners, identify and integrate innovative digital solutions into the bank. Identify and accelerate new 'Partnership' initiatives with strategic partners. Principal Accountabilities: Determine the external partnerships, technologies, business models, and companies that will allow SSV to achieve its business goals more rapidly. Establishing and managing relationships with key strategic partners to provide additional execution capability to SSV. Leveraging a high performing, cross functional, global team that can work effectively in a complex product-based structure. Evolving, communicating, and executing the strategic partnership execution strategy. Develop and execute tailored resource mobilization strategies globally to help unlock external resources / capital in support of SSVs goals and product strategy Structure and execute, partnerships, and innovative products that enable SSV to deepen relationships with both public and private sector clients. Including buy-ins, seed funding and acquisitions for investments and divestments as appropriate. Work closely with internal global and regional stakeholders within SSV and broader CIB, as well as key strategic partners in Group Technology and wider group functions and partners Develop and execute matchmaking strategies and solutions, to bring together the needs of SSV with strategic partners to complement and strengthen HSBC's value proposition Stay up to date with product and technology-related innovation from competitors, clients and the market in general to help develop solutions that meet client requirements The role holder will sit on relevant Business and Governance forums and will be a member of the SSV Product & Strategy leadership team The role will sit as board member and act in advisory capacity with strategic partners as appropriate. Experience working with global industry bodies of strategic importance, influencing product roadmaps and delivering on strategic outcomes that are aligned with HSBC global objectives. Experience driving major change initiatives that will have significant and lasting impact on HSBC and our clients Experience managing strategic alliances to identify and integrate innovative digital solutions. Experience working with global teams, building and delivering enterprise-wide programmes at scale. Essential Capabilities: The individual will bring commercial acumen, a solid understanding of trends and opportunities in SSV products, Technology innovation and Fintech space. A track record of delivering commercial projects partnering with relevant agencies, finance institutions, philanthropic and private sector investors across the world Technical understanding and know-how of SSV products and Future State Architecture (including fund management and administration, Banks and Brokers and Dealers, Custody and Digital Assets) Experienced people leader, capable of setting a global strategy and vision Experience of building capabilities and infrastructure required to deliver targeted client and business outcomes Excellent stakeholder management skills, ability to manage a variety of stakeholders across global locations Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role. Ifyouhaveaneedthatrequiresaccommodationsor changes duringtherecruitmentprocess, please get in touch with our Recruitment Helpdesk:
IT Strategy & Performance - Senior / Managing Consultant At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. The Business Technology practice is one of the leading CIO & CTO advisory and technology innovation teams in the UK and Europe. Our consultants deliver tangible outcomes across business and IT oriented environments, working collaboratively with major FTSE 100 and government clients to help them achieve their strategic goals and leverage technology as a key driver of sustainable growth and ambitious change. YOUR ROLE Our IT Strategy & Performance team is one of the fastest growing teams in the Business Technology practice. We are structured across three core disciplines: (i) Technology Strategy; (ii) IT Cost & Value; and (iii) IT Mergers and Acquisitions. We are seeking Senior and Managing Consultant level candidates with a breadth of experience that will enable them to deliver across our three core disciplines. The ideal candidate will have expertise in Technology Strategy and IT Cost & Value, but IT M&A experience is also desirable. You will have the opportunity to work across a range of sectors. The responsibilities of the Senior/Managing Consultant role in IT Strategy & Performance typically includes: Client delivery, leading workstreams and project teams in complex technology engagements including Technology Strategy & Transformation and technology cost transformation. Driving cultural and organisational change with clients to align IT and business stakeholders around strategy, cost and value objectives. Advising on the strategic role of technology within organisations and how to operationalise the capabilities. Advising clients on translating complex technical findings into actionable commercial insights and deliverable strategies, focusing on value to the client. Contributing to the development of our offerings and supporting capability building within the IT Performance team, supporting the growth of our offers across market units and developing winning proposals for our clients. Providing leadership on emerging technologies and digital capabilities: AI, advanced analytics, cybersecurity and cloud native architectures - evaluating scalability, interoperability, and alignment with the client's long term strategy. As part of your role, you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Internal contribution - Campaign development, internal think tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & development - Training to support your career development and the skills demand within the company, certifications etc. YOUR PROFILE We are looking for Senior/Managing Consultant level candidates who can demonstrate the following: Consulting experience (4+ years) across Technology Strategy and/or IT Cost & Value. Evidence of strong track record delivering on Digital Strategy & Transformation projects and/or technology cost transformation. Evidence of technical and strategic expertise across Technology Strategy, Target Operating Model Design, Transformation Roadmapping, Business IT Alignment, IT Financial Management, Total Cost of Ownership, Application Portfolio Rationalisation, Benchmarking and Optimisation. Evidence of managing teams/workstreams in complex delivery environments and the ability to build and maintain trusted relationships with senior client stakeholders. Experience in identifying real world application of technology to drive value from technology investments. Currently working in a major consulting firm, and/or in industry with a consulting background, possibly including within an in house strategy function. Proven ability to be successful in a matrixed organisation, and to enlist support and commitment from peers in selling and delivering consulting solutions. Experience of supporting proposition building/development and growth. Business development - utilising a combination of the organisation's broader pre-existing relationships, company relationships and your own network to generate revenue. WHAT YOU'LL LOVE ABOUT WORKING HERE You'll be free to make your role and your career what you want it to be. Proactivity and ambition flourish at Capgemini Invent. There are countless opportunities available to propel your development forward: seek out those that suit you, and we will back you all the way. In summary, we believe the following make this a great place to work: The opportunity to be an "intrapreneur", defining the direction of our team and offerings as we mature, grow and build relationships with new clients and in additional sectors. Show how single minds make for better teams: Work alongside fierce intellects who love to collaborate. Be comfortable outside your comfort zone: Self stretchers thrive in our environment. Build momentum in your career: Make your role and your career what you want it to be. Stay true to who you are: Play to your strengths and bring your individuality. Aim for nothing less than leading edge: We thrive on the knowledge that the Digital work we do has impact. Give your curiosity freedom and focus: A place where inquisitiveness and entrepreneurial thinking are encouraged. NEED TO KNOW At Capgemini we don't just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work life balance. We embed hybrid working in all that we do and make flexible working arrangements the day to day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. We are a Disability Confident Employer Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who: Declare they have a disability, and Meet the minimum essential criteria for the role. Please opt in during the application process. CSR We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. ABOUT CAPGEMINI Capgemini is a global business and technology transformation partner, helping organisations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55 year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end to end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.
Apr 05, 2026
Full time
IT Strategy & Performance - Senior / Managing Consultant At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. The Business Technology practice is one of the leading CIO & CTO advisory and technology innovation teams in the UK and Europe. Our consultants deliver tangible outcomes across business and IT oriented environments, working collaboratively with major FTSE 100 and government clients to help them achieve their strategic goals and leverage technology as a key driver of sustainable growth and ambitious change. YOUR ROLE Our IT Strategy & Performance team is one of the fastest growing teams in the Business Technology practice. We are structured across three core disciplines: (i) Technology Strategy; (ii) IT Cost & Value; and (iii) IT Mergers and Acquisitions. We are seeking Senior and Managing Consultant level candidates with a breadth of experience that will enable them to deliver across our three core disciplines. The ideal candidate will have expertise in Technology Strategy and IT Cost & Value, but IT M&A experience is also desirable. You will have the opportunity to work across a range of sectors. The responsibilities of the Senior/Managing Consultant role in IT Strategy & Performance typically includes: Client delivery, leading workstreams and project teams in complex technology engagements including Technology Strategy & Transformation and technology cost transformation. Driving cultural and organisational change with clients to align IT and business stakeholders around strategy, cost and value objectives. Advising on the strategic role of technology within organisations and how to operationalise the capabilities. Advising clients on translating complex technical findings into actionable commercial insights and deliverable strategies, focusing on value to the client. Contributing to the development of our offerings and supporting capability building within the IT Performance team, supporting the growth of our offers across market units and developing winning proposals for our clients. Providing leadership on emerging technologies and digital capabilities: AI, advanced analytics, cybersecurity and cloud native architectures - evaluating scalability, interoperability, and alignment with the client's long term strategy. As part of your role, you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Internal contribution - Campaign development, internal think tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & development - Training to support your career development and the skills demand within the company, certifications etc. YOUR PROFILE We are looking for Senior/Managing Consultant level candidates who can demonstrate the following: Consulting experience (4+ years) across Technology Strategy and/or IT Cost & Value. Evidence of strong track record delivering on Digital Strategy & Transformation projects and/or technology cost transformation. Evidence of technical and strategic expertise across Technology Strategy, Target Operating Model Design, Transformation Roadmapping, Business IT Alignment, IT Financial Management, Total Cost of Ownership, Application Portfolio Rationalisation, Benchmarking and Optimisation. Evidence of managing teams/workstreams in complex delivery environments and the ability to build and maintain trusted relationships with senior client stakeholders. Experience in identifying real world application of technology to drive value from technology investments. Currently working in a major consulting firm, and/or in industry with a consulting background, possibly including within an in house strategy function. Proven ability to be successful in a matrixed organisation, and to enlist support and commitment from peers in selling and delivering consulting solutions. Experience of supporting proposition building/development and growth. Business development - utilising a combination of the organisation's broader pre-existing relationships, company relationships and your own network to generate revenue. WHAT YOU'LL LOVE ABOUT WORKING HERE You'll be free to make your role and your career what you want it to be. Proactivity and ambition flourish at Capgemini Invent. There are countless opportunities available to propel your development forward: seek out those that suit you, and we will back you all the way. In summary, we believe the following make this a great place to work: The opportunity to be an "intrapreneur", defining the direction of our team and offerings as we mature, grow and build relationships with new clients and in additional sectors. Show how single minds make for better teams: Work alongside fierce intellects who love to collaborate. Be comfortable outside your comfort zone: Self stretchers thrive in our environment. Build momentum in your career: Make your role and your career what you want it to be. Stay true to who you are: Play to your strengths and bring your individuality. Aim for nothing less than leading edge: We thrive on the knowledge that the Digital work we do has impact. Give your curiosity freedom and focus: A place where inquisitiveness and entrepreneurial thinking are encouraged. NEED TO KNOW At Capgemini we don't just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work life balance. We embed hybrid working in all that we do and make flexible working arrangements the day to day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. We are a Disability Confident Employer Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who: Declare they have a disability, and Meet the minimum essential criteria for the role. Please opt in during the application process. CSR We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. ABOUT CAPGEMINI Capgemini is a global business and technology transformation partner, helping organisations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55 year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end to end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.
Head of Architecture (Data Platform and Account and Identity) Job Details Job Band: F Contract Type: Permanent, Full-Time Department: Product Engineering Location: Flexible (any major UK BBC hub) with hybrid working Proposed Salary Range: up to £150,000 depending on relevant skills, knowledge and experience. The expected salary range reflects internal benchmarking and external market insights. We're happy to discuss flexible working. If you'd like to, please indicate your preference in the application - though there's no obligation to do so now. Flexible working will be part of the discussion at offer stage. Purpose of the Role The BBC's Product Engineering function is looking to appoint two Heads of Architecture to join BBC Product Group's architecture leadership team. The architecture team's mission is to drive the technical designs and approaches that allow the BBC's audience facing digital products to rapidly grow and innovate in an efficient and scalable way. The role advertised here is the Head of Architecture focused on Data Platform and Account and Identity. A second vacancy for a Head of Architecture focused on Enablement is also being advertised. Please apply individually for the role(s) which interest you. Why Join the Team This is a chance to work at scale, to tackle complex architectural challenges, and to influence the journey from traditional broadcasting to a fully connected, on demand future. You'll join a supportive community of architects - working across disciplines to bring clarity, coherence, and innovation to everything we do. Your Key Responsibilities and Impact As Head of Architecture, you will define and support the delivery of the technical architecture in your area of responsibility. This includes both line management and setting overall strategy in a way that enables all engineering teams to work at scale and high efficiency. This is a highly collaborative role. You will work closely with a wide range of engineering, product, and business leaders, and with multi disciplinary teams across the organisation. You will use your communication and influencing skills to explain how your technical strategy contributes to wider business objectives, backed up by a coherent approach for delivering the strategy. In this role you will be one of the most senior technologists at the BBC. You will play a critical role in the organisation's digital transformation. Your key day to day responsibilities will include: Being part of the Product Group Engineering Leadership team, helping to drive the overall technology strategy with your peers. Being part of one or multiple cross discipline leadership teams, collaborating with Engineering, Product, Delivery, Data, UX, and other disciplines to develop successful products that grow the BBC's online reach. Line managing, coaching and developing a team of talented architects, as well as supporting a wide range of engineering and product teams. Owning the technology landscape within your area, identifying gaps and opportunities for improvement, and taking accountability for ensuring solutions are performant and sustainable. Playing a critical role in defining how to enable our platform strategy and engineering efficiency through capabilities that apply at all levels of our technical stack. Area of Responsibility In this role you will join three other Heads of Architecture to collectively own the architecture strategy and technical direction of the BBC's online products. Together this architecture leadership - which is part of the engineering leadership - must ensure architectural alignment across all teams. Within this role, your focus will be on the BBC's Data Platform and Account & Identity capabilities, which underpin both digital and broadcast experiences at national and global scale. These platforms enable audience insight, personalisation, operational decision making and regulatory compliance, forming a critical part of the BBC's future technology landscape. As Head of Architecture for Data Platform & Account & Identity, your responsibilities will include: Creating and evolving platform capabilities that support billions of audience events per day, enabling high availability, secure and scalable systems with near zero tolerance for failure. This includes data ingestion, processing, and analytics platforms, alongside identity and authentication services used by millions of users globally. Leading the transition from vertically aligned systems to domain oriented, platform based architectures. This includes embedding data product thinking, clear ownership models, discoverability and governance, and supporting the maturity of operating models across platform and product teams. Defining and governing architectural standards across data, AI/ML and identity ecosystems. This includes ensuring coherence across real time and batch processing, machine learning enablement platforms, and customer identity services, while maintaining regulatory compliance, managing risk, and ensuring long term technical sustainability. Establishing architectural approaches that enable responsible AI and ML at scale, balancing innovation and experimentation with appropriate governance and safety. Providing architectural leadership for major technology decisions, including platform strategy, vendor selection and investment prioritisation, with clear accountability for enterprise level outcomes and trade offs. Leading, coaching and developing a senior architecture team, and contributing to the wider engineering and product leadership community to strengthen architectural practices, culture and capability across the organisation. As with similar leadership roles, your areas of focus are likely to evolve over time to support new programmes of work and organisational priorities. Your Skills and Experience The ideal candidate will evidence the following skills and experience: Significant experience as a technical architect (or similar role), including defining and delivering a technical vision and strategy, and designing scalable, reliable, and maintainable architectures. Proven digital leader, with gravitas to work effectively with senior colleagues as well as being able to inspire, motivate and drive change through a large engineering team. Ability to present to and influence C Level colleagues, creating great interpersonal relationships across the organisation. A team player who can coach, develop and mentor others in our engineering community, and provide leadership amongst your peers. Significant experience leading in a software development environment, including agile delivery at scale, and with an informed view of architectural and engineering best practice. Knowledge of a broad range of technology concepts such as cloud computing (e.g. AWS), micro service architectures, event driven architectures and data processing at scale. Approaches to standardisation and governance, such as to manage efficiency, security and legal compliance, in a way that balances standardisation with autonomy at scale. Strong organisational skills that enable you to work across multiple specialist teams to align architecture goals and drive change and adoption. Continued professional development both as a leader and technologist, including a deep understanding of industry trends (e.g. AI). You will be expected to proactively identify and leverage these trends to drive innovation. This includes staying ahead of emerging technologies, assessing their potential impact, and integrating relevant advancements into our architecture strategy to ensure we remain at the forefront of digital transformation. Being a leader at the BBC means putting the organisation's interest, goals and values first, ahead of individual team or function needs. The characteristics of an enterprise leader are: Focuses on outcomes over activity, adapts quickly, and simplifies complexity. They balance short term actions with long term impact, take full accountability for actions and decision making, and prioritise capability development to create teams fit for the future. If you can bring some of these skills and experiences, along with transferable strengths, we'd love to hear from you and encourage you to apply. Disclaimer This job description is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved. Please note: If you were to be offered this role, the BBC will conduct Employment screening checks which include Reference checks; Eligibility to work checks; and if applicable to the role, Safeguarding and Adverse media/Social media checks. Any offer made is conditional on these checks being satisfactory. Before your start date, you may need to disclose any unspent convictions or police charges, in line with our Recruitment policy. This allows us to discuss any support you may need and assess any risks. Failure to disclose may result in the withdrawal of your offer. For any general queries, please contact: Redeployment The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC and they will be given priority consideration ahead of the other applicants . click apply for full job details
Apr 05, 2026
Full time
Head of Architecture (Data Platform and Account and Identity) Job Details Job Band: F Contract Type: Permanent, Full-Time Department: Product Engineering Location: Flexible (any major UK BBC hub) with hybrid working Proposed Salary Range: up to £150,000 depending on relevant skills, knowledge and experience. The expected salary range reflects internal benchmarking and external market insights. We're happy to discuss flexible working. If you'd like to, please indicate your preference in the application - though there's no obligation to do so now. Flexible working will be part of the discussion at offer stage. Purpose of the Role The BBC's Product Engineering function is looking to appoint two Heads of Architecture to join BBC Product Group's architecture leadership team. The architecture team's mission is to drive the technical designs and approaches that allow the BBC's audience facing digital products to rapidly grow and innovate in an efficient and scalable way. The role advertised here is the Head of Architecture focused on Data Platform and Account and Identity. A second vacancy for a Head of Architecture focused on Enablement is also being advertised. Please apply individually for the role(s) which interest you. Why Join the Team This is a chance to work at scale, to tackle complex architectural challenges, and to influence the journey from traditional broadcasting to a fully connected, on demand future. You'll join a supportive community of architects - working across disciplines to bring clarity, coherence, and innovation to everything we do. Your Key Responsibilities and Impact As Head of Architecture, you will define and support the delivery of the technical architecture in your area of responsibility. This includes both line management and setting overall strategy in a way that enables all engineering teams to work at scale and high efficiency. This is a highly collaborative role. You will work closely with a wide range of engineering, product, and business leaders, and with multi disciplinary teams across the organisation. You will use your communication and influencing skills to explain how your technical strategy contributes to wider business objectives, backed up by a coherent approach for delivering the strategy. In this role you will be one of the most senior technologists at the BBC. You will play a critical role in the organisation's digital transformation. Your key day to day responsibilities will include: Being part of the Product Group Engineering Leadership team, helping to drive the overall technology strategy with your peers. Being part of one or multiple cross discipline leadership teams, collaborating with Engineering, Product, Delivery, Data, UX, and other disciplines to develop successful products that grow the BBC's online reach. Line managing, coaching and developing a team of talented architects, as well as supporting a wide range of engineering and product teams. Owning the technology landscape within your area, identifying gaps and opportunities for improvement, and taking accountability for ensuring solutions are performant and sustainable. Playing a critical role in defining how to enable our platform strategy and engineering efficiency through capabilities that apply at all levels of our technical stack. Area of Responsibility In this role you will join three other Heads of Architecture to collectively own the architecture strategy and technical direction of the BBC's online products. Together this architecture leadership - which is part of the engineering leadership - must ensure architectural alignment across all teams. Within this role, your focus will be on the BBC's Data Platform and Account & Identity capabilities, which underpin both digital and broadcast experiences at national and global scale. These platforms enable audience insight, personalisation, operational decision making and regulatory compliance, forming a critical part of the BBC's future technology landscape. As Head of Architecture for Data Platform & Account & Identity, your responsibilities will include: Creating and evolving platform capabilities that support billions of audience events per day, enabling high availability, secure and scalable systems with near zero tolerance for failure. This includes data ingestion, processing, and analytics platforms, alongside identity and authentication services used by millions of users globally. Leading the transition from vertically aligned systems to domain oriented, platform based architectures. This includes embedding data product thinking, clear ownership models, discoverability and governance, and supporting the maturity of operating models across platform and product teams. Defining and governing architectural standards across data, AI/ML and identity ecosystems. This includes ensuring coherence across real time and batch processing, machine learning enablement platforms, and customer identity services, while maintaining regulatory compliance, managing risk, and ensuring long term technical sustainability. Establishing architectural approaches that enable responsible AI and ML at scale, balancing innovation and experimentation with appropriate governance and safety. Providing architectural leadership for major technology decisions, including platform strategy, vendor selection and investment prioritisation, with clear accountability for enterprise level outcomes and trade offs. Leading, coaching and developing a senior architecture team, and contributing to the wider engineering and product leadership community to strengthen architectural practices, culture and capability across the organisation. As with similar leadership roles, your areas of focus are likely to evolve over time to support new programmes of work and organisational priorities. Your Skills and Experience The ideal candidate will evidence the following skills and experience: Significant experience as a technical architect (or similar role), including defining and delivering a technical vision and strategy, and designing scalable, reliable, and maintainable architectures. Proven digital leader, with gravitas to work effectively with senior colleagues as well as being able to inspire, motivate and drive change through a large engineering team. Ability to present to and influence C Level colleagues, creating great interpersonal relationships across the organisation. A team player who can coach, develop and mentor others in our engineering community, and provide leadership amongst your peers. Significant experience leading in a software development environment, including agile delivery at scale, and with an informed view of architectural and engineering best practice. Knowledge of a broad range of technology concepts such as cloud computing (e.g. AWS), micro service architectures, event driven architectures and data processing at scale. Approaches to standardisation and governance, such as to manage efficiency, security and legal compliance, in a way that balances standardisation with autonomy at scale. Strong organisational skills that enable you to work across multiple specialist teams to align architecture goals and drive change and adoption. Continued professional development both as a leader and technologist, including a deep understanding of industry trends (e.g. AI). You will be expected to proactively identify and leverage these trends to drive innovation. This includes staying ahead of emerging technologies, assessing their potential impact, and integrating relevant advancements into our architecture strategy to ensure we remain at the forefront of digital transformation. Being a leader at the BBC means putting the organisation's interest, goals and values first, ahead of individual team or function needs. The characteristics of an enterprise leader are: Focuses on outcomes over activity, adapts quickly, and simplifies complexity. They balance short term actions with long term impact, take full accountability for actions and decision making, and prioritise capability development to create teams fit for the future. If you can bring some of these skills and experiences, along with transferable strengths, we'd love to hear from you and encourage you to apply. Disclaimer This job description is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved. Please note: If you were to be offered this role, the BBC will conduct Employment screening checks which include Reference checks; Eligibility to work checks; and if applicable to the role, Safeguarding and Adverse media/Social media checks. Any offer made is conditional on these checks being satisfactory. Before your start date, you may need to disclose any unspent convictions or police charges, in line with our Recruitment policy. This allows us to discuss any support you may need and assess any risks. Failure to disclose may result in the withdrawal of your offer. For any general queries, please contact: Redeployment The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC and they will be given priority consideration ahead of the other applicants . click apply for full job details
Join our Asset Intelligence team The Asset Intelligence team provides a range of proactive services to assist clients with managing their estate and software procurement. Success. The Softcat Way. Softcat is a £1billion+ technology solutions business and trusted partner to names like Apple, Microsoft and Adobe. Offering a growing portfolio of services including software licensing, cyber security and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career. You will work with customers to manage their cloud spend using the FinOps framework. You will work with several customers and will support them through regular reviews. Your goal is to help customers get the most value from The Cloud, improve and enhance the FinOps offering at Softcat, and to mentor and train the next generation of FinOps Analysts. As Senior FinOps Analyst, you'll be responsible for: Forming trusted advisor relationships with enterprise scale clients. Acting as a SME for FinOps within Softcat. Setting long-term goals with customers, developing strategies to achieve them, and leading initiatives to drive FinOps adoption across the organization. Utilising industry-leading cloud management tooling and native tooling to proactively leverage FinOps data. Providing detailed reporting around cost visibility and optimisation, ensuring that insights reach the right stakeholders on the client side. Providing break/fix support around industry-leading cloud management solutions and leveraging the ticketing system (ServiceNow). Continuously improving FinOps processes and practices, including identifying areas for improvement, implementing best practices, and staying current with industry trends and development Developing and driving the service forward, proactively identifying efficiency opportunities within the team. Running 1 to 1s with members of the team. Mentoring junior staff. We'd love you to have Extensive FinOps knowledge FinOps Practitioner Certification is required (FinOps Certified Engineer desired) Knowledge of AWS, Azure, and GCP. Certified in: AZ900, AWS Certified Practitioner, AZ104 (desired), AWS - Certified Solutions Architect (desired) Extensive experience around multi cloud cost optimisation. Experience with cloud cost management tooling (CloudHealth, Cloudability, Flexera, and native tools). Ability to build relationships with multiple stakeholders within an enterprise customer. Proactively use your own skillset and that of the team to solve problems and challenges whilst supporting more junior members of the team in the same way. Ownership of your learning and development. We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
Apr 05, 2026
Full time
Join our Asset Intelligence team The Asset Intelligence team provides a range of proactive services to assist clients with managing their estate and software procurement. Success. The Softcat Way. Softcat is a £1billion+ technology solutions business and trusted partner to names like Apple, Microsoft and Adobe. Offering a growing portfolio of services including software licensing, cyber security and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career. You will work with customers to manage their cloud spend using the FinOps framework. You will work with several customers and will support them through regular reviews. Your goal is to help customers get the most value from The Cloud, improve and enhance the FinOps offering at Softcat, and to mentor and train the next generation of FinOps Analysts. As Senior FinOps Analyst, you'll be responsible for: Forming trusted advisor relationships with enterprise scale clients. Acting as a SME for FinOps within Softcat. Setting long-term goals with customers, developing strategies to achieve them, and leading initiatives to drive FinOps adoption across the organization. Utilising industry-leading cloud management tooling and native tooling to proactively leverage FinOps data. Providing detailed reporting around cost visibility and optimisation, ensuring that insights reach the right stakeholders on the client side. Providing break/fix support around industry-leading cloud management solutions and leveraging the ticketing system (ServiceNow). Continuously improving FinOps processes and practices, including identifying areas for improvement, implementing best practices, and staying current with industry trends and development Developing and driving the service forward, proactively identifying efficiency opportunities within the team. Running 1 to 1s with members of the team. Mentoring junior staff. We'd love you to have Extensive FinOps knowledge FinOps Practitioner Certification is required (FinOps Certified Engineer desired) Knowledge of AWS, Azure, and GCP. Certified in: AZ900, AWS Certified Practitioner, AZ104 (desired), AWS - Certified Solutions Architect (desired) Extensive experience around multi cloud cost optimisation. Experience with cloud cost management tooling (CloudHealth, Cloudability, Flexera, and native tools). Ability to build relationships with multiple stakeholders within an enterprise customer. Proactively use your own skillset and that of the team to solve problems and challenges whilst supporting more junior members of the team in the same way. Ownership of your learning and development. We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
Join our Asset Intelligence team The Asset Intelligence team provides a range of proactive services to assist clients with managing their estate and software procurement. Success. The Softcat Way. Softcat is a £1billion+ technology solutions business and trusted partner to names like Apple, Microsoft and Adobe. Offering a growing portfolio of services including software licensing, cyber security and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career. You will work with customers to manage their cloud spend using the FinOps framework. You will work with several customers and will support them through regular reviews. Your goal is to help customers get the most value from The Cloud, improve and enhance the FinOps offering at Softcat, and to mentor and train the next generation of FinOps Analysts. As Senior FinOps Analyst, you'll be responsible for: Forming trusted advisor relationships with enterprise scale clients. Acting as a SME for FinOps within Softcat. Setting long-term goals with customers, developing strategies to achieve them, and leading initiatives to drive FinOps adoption across the organization. Utilising industry-leading cloud management tooling and native tooling to proactively leverage FinOps data. Providing detailed reporting around cost visibility and optimisation, ensuring that insights reach the right stakeholders on the client side. Providing break/fix support around industry-leading cloud management solutions and leveraging the ticketing system (ServiceNow). Continuously improving FinOps processes and practices, including identifying areas for improvement, implementing best practices, and staying current with industry trends and development Developing and driving the service forward, proactively identifying efficiency opportunities within the team. Running 1 to 1s with members of the team. Mentoring junior staff. We'd love you to have Extensive FinOps knowledge FinOps Practitioner Certification is required (FinOps Certified Engineer desired) Knowledge of AWS, Azure, and GCP. Certified in: AZ900, AWS Certified Practitioner, AZ104 (desired), AWS - Certified Solutions Architect (desired) Extensive experience around multi cloud cost optimisation. Experience with cloud cost management tooling (CloudHealth, Cloudability, Flexera, and native tools). Ability to build relationships with multiple stakeholders within an enterprise customer. Proactively use your own skillset and that of the team to solve problems and challenges whilst supporting more junior members of the team in the same way. Ownership of your learning and development. We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
Apr 05, 2026
Full time
Join our Asset Intelligence team The Asset Intelligence team provides a range of proactive services to assist clients with managing their estate and software procurement. Success. The Softcat Way. Softcat is a £1billion+ technology solutions business and trusted partner to names like Apple, Microsoft and Adobe. Offering a growing portfolio of services including software licensing, cyber security and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career. You will work with customers to manage their cloud spend using the FinOps framework. You will work with several customers and will support them through regular reviews. Your goal is to help customers get the most value from The Cloud, improve and enhance the FinOps offering at Softcat, and to mentor and train the next generation of FinOps Analysts. As Senior FinOps Analyst, you'll be responsible for: Forming trusted advisor relationships with enterprise scale clients. Acting as a SME for FinOps within Softcat. Setting long-term goals with customers, developing strategies to achieve them, and leading initiatives to drive FinOps adoption across the organization. Utilising industry-leading cloud management tooling and native tooling to proactively leverage FinOps data. Providing detailed reporting around cost visibility and optimisation, ensuring that insights reach the right stakeholders on the client side. Providing break/fix support around industry-leading cloud management solutions and leveraging the ticketing system (ServiceNow). Continuously improving FinOps processes and practices, including identifying areas for improvement, implementing best practices, and staying current with industry trends and development Developing and driving the service forward, proactively identifying efficiency opportunities within the team. Running 1 to 1s with members of the team. Mentoring junior staff. We'd love you to have Extensive FinOps knowledge FinOps Practitioner Certification is required (FinOps Certified Engineer desired) Knowledge of AWS, Azure, and GCP. Certified in: AZ900, AWS Certified Practitioner, AZ104 (desired), AWS - Certified Solutions Architect (desired) Extensive experience around multi cloud cost optimisation. Experience with cloud cost management tooling (CloudHealth, Cloudability, Flexera, and native tools). Ability to build relationships with multiple stakeholders within an enterprise customer. Proactively use your own skillset and that of the team to solve problems and challenges whilst supporting more junior members of the team in the same way. Ownership of your learning and development. We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
Join us as a Solution Architect at Barclays, where you'll be working on End-to-End design and Payment Functional and Technical design for Faster Payments. As part of our team, you'll also benefit from being part of a vast professional network, collaborating with industry leaders and experts. To be successful as a Solution Architect, you should have experience with Designing and/or building highly scalable and resilient core payment systems for global financial organisations. Technology domains within payments: DevOps, API, Analytics, Cloud adoption and Process Automation; SWIFT formats, Payment Gateways, UK and International Payment processing. Some other highly valued skills may include Knowledge of Core banking landscape and Products Knowledge of various UK International schemes like FPS, BACS , CHAPS, Target2, SEPA Experience in systems integration projects that involve open-source technologies and implementation utilising cloud based computing and APIs; You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills This role will be based in our Knutsford office Purpose of the role To design, develop, and implement solutions to complex business problems, collaborating with stakeholders to understand their needs and requirements, and design and implement solutions that meet those needs and create solutions that balance technology risks against business delivery, driving consistency. Accountabilities Design and development of solutions as products that can evolve, meeting business requirements that align with modern software engineering practices and automated delivery tooling. This includes identification and implementation of the technologies and platforms. Targeted design activities that apply an appropriate workload placement strategy and maximise the benefit of cloud capabilities such as elasticity, serverless, containerisation etc. Best practice designs incorporating security principles (such as defence in depth and reduction of blast radius) that meet the Bank's resiliency expectations. Solutions that appropriately balance risks and controls to deliver the agreed business and technology value. Adoption of standardised solutions where they fit. If no standard solutions fit, feed into their ongoing evolution where appropriate. Fault finding and performance issues support to operational support teams, leveraging available tooling. Solution design impact assessment in terms of risk, capacity and cost impact, inc. estimation of project change and ongoing run costs. Development of the requisite architecture inputs required to comply with the banks governance processes, including design artefacts required for architecture, privacy, security and records management governance processes. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Apr 05, 2026
Full time
Join us as a Solution Architect at Barclays, where you'll be working on End-to-End design and Payment Functional and Technical design for Faster Payments. As part of our team, you'll also benefit from being part of a vast professional network, collaborating with industry leaders and experts. To be successful as a Solution Architect, you should have experience with Designing and/or building highly scalable and resilient core payment systems for global financial organisations. Technology domains within payments: DevOps, API, Analytics, Cloud adoption and Process Automation; SWIFT formats, Payment Gateways, UK and International Payment processing. Some other highly valued skills may include Knowledge of Core banking landscape and Products Knowledge of various UK International schemes like FPS, BACS , CHAPS, Target2, SEPA Experience in systems integration projects that involve open-source technologies and implementation utilising cloud based computing and APIs; You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills This role will be based in our Knutsford office Purpose of the role To design, develop, and implement solutions to complex business problems, collaborating with stakeholders to understand their needs and requirements, and design and implement solutions that meet those needs and create solutions that balance technology risks against business delivery, driving consistency. Accountabilities Design and development of solutions as products that can evolve, meeting business requirements that align with modern software engineering practices and automated delivery tooling. This includes identification and implementation of the technologies and platforms. Targeted design activities that apply an appropriate workload placement strategy and maximise the benefit of cloud capabilities such as elasticity, serverless, containerisation etc. Best practice designs incorporating security principles (such as defence in depth and reduction of blast radius) that meet the Bank's resiliency expectations. Solutions that appropriately balance risks and controls to deliver the agreed business and technology value. Adoption of standardised solutions where they fit. If no standard solutions fit, feed into their ongoing evolution where appropriate. Fault finding and performance issues support to operational support teams, leveraging available tooling. Solution design impact assessment in terms of risk, capacity and cost impact, inc. estimation of project change and ongoing run costs. Development of the requisite architecture inputs required to comply with the banks governance processes, including design artefacts required for architecture, privacy, security and records management governance processes. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Join our Asset Intelligence team The Asset Intelligence team provides a range of proactive services to assist clients with managing their estate and software procurement. Success. The Softcat Way. Softcat is a £1billion+ technology solutions business and trusted partner to names like Apple, Microsoft and Adobe. Offering a growing portfolio of services including software licensing, cyber security and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career. You will work with customers to manage their cloud spend using the FinOps framework. You will work with several customers and will support them through regular reviews. Your goal is to help customers get the most value from The Cloud, improve and enhance the FinOps offering at Softcat, and to mentor and train the next generation of FinOps Analysts. As Senior FinOps Analyst, you'll be responsible for: Forming trusted advisor relationships with enterprise scale clients. Acting as a SME for FinOps within Softcat. Setting long-term goals with customers, developing strategies to achieve them, and leading initiatives to drive FinOps adoption across the organization. Utilising industry-leading cloud management tooling and native tooling to proactively leverage FinOps data. Providing detailed reporting around cost visibility and optimisation, ensuring that insights reach the right stakeholders on the client side. Providing break/fix support around industry-leading cloud management solutions and leveraging the ticketing system (ServiceNow). Continuously improving FinOps processes and practices, including identifying areas for improvement, implementing best practices, and staying current with industry trends and development Developing and driving the service forward, proactively identifying efficiency opportunities within the team. Running 1 to 1s with members of the team. Mentoring junior staff. We'd love you to have Extensive FinOps knowledge FinOps Practitioner Certification is required (FinOps Certified Engineer desired) Knowledge of AWS, Azure, and GCP. Certified in: AZ900, AWS Certified Practitioner, AZ104 (desired), AWS - Certified Solutions Architect (desired) Extensive experience around multi cloud cost optimisation. Experience with cloud cost management tooling (CloudHealth, Cloudability, Flexera, and native tools). Ability to build relationships with multiple stakeholders within an enterprise customer. Proactively use your own skillset and that of the team to solve problems and challenges whilst supporting more junior members of the team in the same way. Ownership of your learning and development. We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
Apr 05, 2026
Full time
Join our Asset Intelligence team The Asset Intelligence team provides a range of proactive services to assist clients with managing their estate and software procurement. Success. The Softcat Way. Softcat is a £1billion+ technology solutions business and trusted partner to names like Apple, Microsoft and Adobe. Offering a growing portfolio of services including software licensing, cyber security and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career. You will work with customers to manage their cloud spend using the FinOps framework. You will work with several customers and will support them through regular reviews. Your goal is to help customers get the most value from The Cloud, improve and enhance the FinOps offering at Softcat, and to mentor and train the next generation of FinOps Analysts. As Senior FinOps Analyst, you'll be responsible for: Forming trusted advisor relationships with enterprise scale clients. Acting as a SME for FinOps within Softcat. Setting long-term goals with customers, developing strategies to achieve them, and leading initiatives to drive FinOps adoption across the organization. Utilising industry-leading cloud management tooling and native tooling to proactively leverage FinOps data. Providing detailed reporting around cost visibility and optimisation, ensuring that insights reach the right stakeholders on the client side. Providing break/fix support around industry-leading cloud management solutions and leveraging the ticketing system (ServiceNow). Continuously improving FinOps processes and practices, including identifying areas for improvement, implementing best practices, and staying current with industry trends and development Developing and driving the service forward, proactively identifying efficiency opportunities within the team. Running 1 to 1s with members of the team. Mentoring junior staff. We'd love you to have Extensive FinOps knowledge FinOps Practitioner Certification is required (FinOps Certified Engineer desired) Knowledge of AWS, Azure, and GCP. Certified in: AZ900, AWS Certified Practitioner, AZ104 (desired), AWS - Certified Solutions Architect (desired) Extensive experience around multi cloud cost optimisation. Experience with cloud cost management tooling (CloudHealth, Cloudability, Flexera, and native tools). Ability to build relationships with multiple stakeholders within an enterprise customer. Proactively use your own skillset and that of the team to solve problems and challenges whilst supporting more junior members of the team in the same way. Ownership of your learning and development. We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
Join our Asset Intelligence team The Asset Intelligence team provides a range of proactive services to assist clients with managing their estate and software procurement. Success. The Softcat Way. Softcat is a £1billion+ technology solutions business and trusted partner to names like Apple, Microsoft and Adobe. Offering a growing portfolio of services including software licensing, cyber security and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career. You will work with customers to manage their cloud spend using the FinOps framework. You will work with several customers and will support them through regular reviews. Your goal is to help customers get the most value from The Cloud, improve and enhance the FinOps offering at Softcat, and to mentor and train the next generation of FinOps Analysts. As Senior FinOps Analyst, you'll be responsible for: Forming trusted advisor relationships with enterprise scale clients. Acting as a SME for FinOps within Softcat. Setting long-term goals with customers, developing strategies to achieve them, and leading initiatives to drive FinOps adoption across the organization. Utilising industry-leading cloud management tooling and native tooling to proactively leverage FinOps data. Providing detailed reporting around cost visibility and optimisation, ensuring that insights reach the right stakeholders on the client side. Providing break/fix support around industry-leading cloud management solutions and leveraging the ticketing system (ServiceNow). Continuously improving FinOps processes and practices, including identifying areas for improvement, implementing best practices, and staying current with industry trends and development Developing and driving the service forward, proactively identifying efficiency opportunities within the team. Running 1 to 1s with members of the team. Mentoring junior staff. We'd love you to have Extensive FinOps knowledge FinOps Practitioner Certification is required (FinOps Certified Engineer desired) Knowledge of AWS, Azure, and GCP. Certified in: AZ900, AWS Certified Practitioner, AZ104 (desired), AWS - Certified Solutions Architect (desired) Extensive experience around multi cloud cost optimisation. Experience with cloud cost management tooling (CloudHealth, Cloudability, Flexera, and native tools). Ability to build relationships with multiple stakeholders within an enterprise customer. Proactively use your own skillset and that of the team to solve problems and challenges whilst supporting more junior members of the team in the same way. Ownership of your learning and development. We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
Apr 05, 2026
Full time
Join our Asset Intelligence team The Asset Intelligence team provides a range of proactive services to assist clients with managing their estate and software procurement. Success. The Softcat Way. Softcat is a £1billion+ technology solutions business and trusted partner to names like Apple, Microsoft and Adobe. Offering a growing portfolio of services including software licensing, cyber security and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career. You will work with customers to manage their cloud spend using the FinOps framework. You will work with several customers and will support them through regular reviews. Your goal is to help customers get the most value from The Cloud, improve and enhance the FinOps offering at Softcat, and to mentor and train the next generation of FinOps Analysts. As Senior FinOps Analyst, you'll be responsible for: Forming trusted advisor relationships with enterprise scale clients. Acting as a SME for FinOps within Softcat. Setting long-term goals with customers, developing strategies to achieve them, and leading initiatives to drive FinOps adoption across the organization. Utilising industry-leading cloud management tooling and native tooling to proactively leverage FinOps data. Providing detailed reporting around cost visibility and optimisation, ensuring that insights reach the right stakeholders on the client side. Providing break/fix support around industry-leading cloud management solutions and leveraging the ticketing system (ServiceNow). Continuously improving FinOps processes and practices, including identifying areas for improvement, implementing best practices, and staying current with industry trends and development Developing and driving the service forward, proactively identifying efficiency opportunities within the team. Running 1 to 1s with members of the team. Mentoring junior staff. We'd love you to have Extensive FinOps knowledge FinOps Practitioner Certification is required (FinOps Certified Engineer desired) Knowledge of AWS, Azure, and GCP. Certified in: AZ900, AWS Certified Practitioner, AZ104 (desired), AWS - Certified Solutions Architect (desired) Extensive experience around multi cloud cost optimisation. Experience with cloud cost management tooling (CloudHealth, Cloudability, Flexera, and native tools). Ability to build relationships with multiple stakeholders within an enterprise customer. Proactively use your own skillset and that of the team to solve problems and challenges whilst supporting more junior members of the team in the same way. Ownership of your learning and development. We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
Enterprise customers. Complex challenges. Own Revenue Growth We are a rapidly growing Top Tier ServiceNow Partner , helping the public sector and organisations that serve the public sector transform how they operate through the ServiceNow platform. We're looking for a strategic, commercially minded growth Account Manager to own a portfolio of enterprise customers and drive long-term growth through consulting and managed services engagements. This isn't a "renewals" account management role - it's about building strategic partnerships and unlocking new opportunities across complex organisations . Hybrid Working UK. London 2 days per week at The Ministry - London's coolest workspace (Yes, the same people as the Ministry of Sound). The Role: Strategic Enterprise Sales Account Manager This is a growth-focused enterprise account management role where you'll take ownership of a portfolio of strategic customers and help them maximise the value of their ServiceNow investment. You'll be responsible for developing long-term account strategies, building strong stakeholder relationships, and identifying opportunities to expand services across complex organisations. This isn't a renewals-only role - we're looking for someone who enjoys thinking commercially, uncovering opportunities, and driving meaningful account growth. Working closely with our Technical Consultants, Architects, Engagement Managers and Customer Success teams, you'll shape solutions that solve real business problems while delivering measurable value for customers. What You'll Be Doing • Build and nurture strong relationships with senior stakeholders across customer accounts • Develop long-term account strategies focused on expanding our footprint within customer organisations • Identify opportunities for upselling, cross-selling and new consulting engagements • Work with technical teams to design solutions that solve customer challenges • Manage contract renewals, commercial discussions and long-term customer partnerships • Collaborate with delivery teams to ensure successful outcomes for customers • Lead account reviews and continually identify ways to improve customer value and engagement About You You don't need to meet every requirement below to apply. If this role excites you, and you believe you can make an impact, we'd love to hear from you. We're looking for someone who thrives on growing customer relationships and identifying opportunities within complex organisations. You might currently be a Growth Account Manager ready to step into a more strategic enterprise role, or someone already managing larger accounts who wants to join a faster-growing consulting business. We're particularly interested in candidates from managed services, consulting, or technology services environments - where success is driven by solving client problems rather than selling a fixed product. You'll bring a consultative, outcome-led approach, identifying customer needs beyond software and shaping the right service-based solutions. You should be comfortable owning the full sales cycle, from building the business case through to independently driving deals forward. Experience engaging senior stakeholders, including C-suite, is essential, along with a background in enterprise service environments (e.g. SAP, Atlassian, ServiceNow) within integrators or service partners. Experience We're Looking For • 3-5 years experience in Account Management within a technology - managed services, or consulting environment (ServiceNow experience would be beneficial) • A proven track record of growing and developing customer accounts - mid-enterprise • Experience working in solution-based sales environments - deal sizes £200-£1million+ with longer sales cycles - c12-24 months. • Strong commercial awareness including pricing discussions and contract negotiations • The ability to build long-term account strategies and identify growth opportunities • Excellent stakeholder management skills • Comfortable working in a fast-paced, high-growth environment • Experience selling into regulated or complex enterprise environments e.g. Public Sector would be advantageous • Experience in a fast-growing SME Salary & Benefits: • Base Salary Aligned with your expertise and growth • c£150,000+ OTE • Bupa health insurance, GP access & Bupa dental care • Life insurance • £250 home office setup allowance • 4% employee pension • 25 days holiday increasing with tenure • Comprehensive training and development • Hybrid working from The Ministry offices in London (typically 2-3 days per week) • On-site gym • Maternity & Parental Leave • We offer an enhanced parental leave package. • For maternity and adoption, we provide 16 weeks full pay followed by 23 weeks statutory maternity pay. • For paternity and parental leave, you'll receive 4 weeks full pay. • We also support time off for ante and post-natal appointments. • Flexible Working • We know people perform at their best when they have balance. • That's why we offer flexible working arrangements and hybrid working between home and our offices in The Ministry (SE1). • We also provide a £250 home working allowance to help you create a comfortable workspace. Apply today, for a confidential discussion. All applications are being handed by our talent partner RR (Recruitment Revolution). Please direct all interest to them in the first instance. Thanks! Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Apr 04, 2026
Full time
Enterprise customers. Complex challenges. Own Revenue Growth We are a rapidly growing Top Tier ServiceNow Partner , helping the public sector and organisations that serve the public sector transform how they operate through the ServiceNow platform. We're looking for a strategic, commercially minded growth Account Manager to own a portfolio of enterprise customers and drive long-term growth through consulting and managed services engagements. This isn't a "renewals" account management role - it's about building strategic partnerships and unlocking new opportunities across complex organisations . Hybrid Working UK. London 2 days per week at The Ministry - London's coolest workspace (Yes, the same people as the Ministry of Sound). The Role: Strategic Enterprise Sales Account Manager This is a growth-focused enterprise account management role where you'll take ownership of a portfolio of strategic customers and help them maximise the value of their ServiceNow investment. You'll be responsible for developing long-term account strategies, building strong stakeholder relationships, and identifying opportunities to expand services across complex organisations. This isn't a renewals-only role - we're looking for someone who enjoys thinking commercially, uncovering opportunities, and driving meaningful account growth. Working closely with our Technical Consultants, Architects, Engagement Managers and Customer Success teams, you'll shape solutions that solve real business problems while delivering measurable value for customers. What You'll Be Doing • Build and nurture strong relationships with senior stakeholders across customer accounts • Develop long-term account strategies focused on expanding our footprint within customer organisations • Identify opportunities for upselling, cross-selling and new consulting engagements • Work with technical teams to design solutions that solve customer challenges • Manage contract renewals, commercial discussions and long-term customer partnerships • Collaborate with delivery teams to ensure successful outcomes for customers • Lead account reviews and continually identify ways to improve customer value and engagement About You You don't need to meet every requirement below to apply. If this role excites you, and you believe you can make an impact, we'd love to hear from you. We're looking for someone who thrives on growing customer relationships and identifying opportunities within complex organisations. You might currently be a Growth Account Manager ready to step into a more strategic enterprise role, or someone already managing larger accounts who wants to join a faster-growing consulting business. We're particularly interested in candidates from managed services, consulting, or technology services environments - where success is driven by solving client problems rather than selling a fixed product. You'll bring a consultative, outcome-led approach, identifying customer needs beyond software and shaping the right service-based solutions. You should be comfortable owning the full sales cycle, from building the business case through to independently driving deals forward. Experience engaging senior stakeholders, including C-suite, is essential, along with a background in enterprise service environments (e.g. SAP, Atlassian, ServiceNow) within integrators or service partners. Experience We're Looking For • 3-5 years experience in Account Management within a technology - managed services, or consulting environment (ServiceNow experience would be beneficial) • A proven track record of growing and developing customer accounts - mid-enterprise • Experience working in solution-based sales environments - deal sizes £200-£1million+ with longer sales cycles - c12-24 months. • Strong commercial awareness including pricing discussions and contract negotiations • The ability to build long-term account strategies and identify growth opportunities • Excellent stakeholder management skills • Comfortable working in a fast-paced, high-growth environment • Experience selling into regulated or complex enterprise environments e.g. Public Sector would be advantageous • Experience in a fast-growing SME Salary & Benefits: • Base Salary Aligned with your expertise and growth • c£150,000+ OTE • Bupa health insurance, GP access & Bupa dental care • Life insurance • £250 home office setup allowance • 4% employee pension • 25 days holiday increasing with tenure • Comprehensive training and development • Hybrid working from The Ministry offices in London (typically 2-3 days per week) • On-site gym • Maternity & Parental Leave • We offer an enhanced parental leave package. • For maternity and adoption, we provide 16 weeks full pay followed by 23 weeks statutory maternity pay. • For paternity and parental leave, you'll receive 4 weeks full pay. • We also support time off for ante and post-natal appointments. • Flexible Working • We know people perform at their best when they have balance. • That's why we offer flexible working arrangements and hybrid working between home and our offices in The Ministry (SE1). • We also provide a £250 home working allowance to help you create a comfortable workspace. Apply today, for a confidential discussion. All applications are being handed by our talent partner RR (Recruitment Revolution). Please direct all interest to them in the first instance. Thanks! Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Cookie Notice Chief Information Security Officer Title: Chief Information Security Officer Company: Ipsen Pharma (SAS) About Ipsen: Ipsen is a mid-sized global biopharmaceutical company with a focus on transformative medicines in three therapeutic areas: Oncology, Rare Disease and Neuroscience. Supported by nearly 100 years of development experience, with global hubs in the U.S., France and the U.K, we tackle areas of high unmet medical need through research and innovation. Our passionate teams in more than 40 countries are focused on what matters and endeavor every day to bring medicines to patients in 88 countries. We build a workplace that champions human-centric leadership and fosters a culture of collaboration, excellence and impact. At Ipsen, every individual is empowered to be their true selves, grow and thrive alongside the company's success. Join us on our journey towards sustainable growth, creating real impact on patients and society!For more information, visit us at and follow our latest news on and . Job Description: The Chief Information Security Officer (CISO) is a strategic executive responsible for protecting the company's physical, digital, and intellectual assets. In a pharmaceutical context, this includes safeguarding sensitive R&D data, clinical trial information, patient privacy, and proprietary technologies. The CISO leads the development and execution of a comprehensive security strategy encompassing cybersecurity, regulatory compliance, physical security, and internal investigations. This role includes building and managing a multidisciplinary security and investigations team, ensuring alignment with business goals and regulatory requirements. WHAT - Main Responsibilities & Technical Competencies Strategic Leadership Develop and execute a forward-looking security strategy aligned with corporate objectives and industry trends. Advise executive leadership and the board on risk posture, threat landscape, and investment priorities. Lead cross-functional initiatives to embed security into digital transformation, innovation, and operational excellence. Establish KPIs and performance metrics to measure and improve security effectiveness. Cybersecurity & IT Security Oversee the design and implementation of cybersecurity architecture and controls. Ensure protection of IT infrastructure, cloud environments, and sensitive data. Lead incident response, threat intelligence, and vulnerability management programs. Maintain compliance with global standards (e.g., ISO 27001, NIST, GDPR, HIPAA). Governance, Risk & Compliance Develop and enforce enterprise-wide security policies and procedures. In alignment with the business ethics team, ensure compliance with pharmaceutical regulations (e.g., FDA, EMA, GxP). Conduct risk assessments, internal audits, and third-party security evaluations. Report regularly to senior leadership on risk mitigation and compliance status. Investigations & Incident Management Establish and lead an internal investigations function to address security breaches, misconduct, and regulatory violations. Build and manage a team of investigators and analysts with expertise in digital forensics, compliance, and legal coordination. Collaborate with HR, Legal, and external agencies on sensitive investigations and disciplinary actions. Ensure thorough documentation, reporting, and resolution of incidents in line with legal and regulatory standards. Fraud Management Develop and implement a fraud prevention and detection framework across the organization. Lead investigations into suspected fraud, misconduct, and financial irregularities. Collaborate with Finance, Legal, and Compliance to ensure timely resolution and reporting of fraud cases. Maintain a whistleblower program and ensure confidentiality and integrity in handling reports. Monitor fraud trends and proactively adjust controls and training programs. Team Management & Development Build and lead a multidisciplinary security team (cybersecurity, physical security, investigations, risk management). Define roles, responsibilities, and career development paths for team members. Foster a culture of accountability, agility, and continuous learning. Manage vendor relationships and external consultants as needed. Physical & Operational Security Oversee facility security, access control, and surveillance systems. Coordinate with facilities and operations on emergency preparedness and response. Develop and test business continuity and disaster recovery plans. Stakeholder Engagement Partner with various functions & business leaders including Legal, Regulatory Affairs, R&D, and Medical Affairs to align security with business needs. Lead security awareness and training programs across the organization. Represent the company in external forums, industry groups, and regulatory engagements. HOW - Knowledge & Experience Skills: Technical depth in cybersecurity and investigations Leadership and team development Fraud detection and prevention expertise Regulatory and compliance acumen Communication and stakeholder management Crisis and incident responseKnowledge & Experience: 15+ years of experience in security leadership, preferably in pharma or life sciences. Proven track record in strategic planning, investigations, fraud management, and team leadership. Certifications such as CISSP, CISM, CISA, CRISC, or CFE (Certified Fraud Examiner) are highly desirable. Strong understanding of regulatory environments and risk management frameworks.Education / Certifications : Bachelor's or Master's degree in Information Security, Computer Science, or related field.Language(s) : Fluency in English. Knowledge of European language is a plus for global roles.Nous nous engageons à créer un lieu de travail où chacun se sent écouté, valorisé et soutenu, où nous incarnons " The Real Us ". La valeur que nous accordons aux différentes perspectives et expériences motive notre engagement en faveur de l'inclusion et de l'égalité des chances. Lorsque nous intégrons des modes de pensée diversifiés, nous prenons des décisions plus réfléchies et découvrons des solutions plus innovantes. Ensemble, nous nous efforçons de mieux comprendre les communautés que nous servons. Cela signifie que nous voulons également vous aider à donner le meilleur de vous-même lorsque vous postulez à un poste chez nous. Si vous avez besoin d'aménagements ou d'aide pendant le processus de candidature, veuillez en informer l'équipe de recrutement. Ces informations seront traitées avec soin et n'auront aucune incidence sur le résultat de votre candidature. Soyons nous-même Get In TouchIntroduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match.
Apr 04, 2026
Full time
Cookie Notice Chief Information Security Officer Title: Chief Information Security Officer Company: Ipsen Pharma (SAS) About Ipsen: Ipsen is a mid-sized global biopharmaceutical company with a focus on transformative medicines in three therapeutic areas: Oncology, Rare Disease and Neuroscience. Supported by nearly 100 years of development experience, with global hubs in the U.S., France and the U.K, we tackle areas of high unmet medical need through research and innovation. Our passionate teams in more than 40 countries are focused on what matters and endeavor every day to bring medicines to patients in 88 countries. We build a workplace that champions human-centric leadership and fosters a culture of collaboration, excellence and impact. At Ipsen, every individual is empowered to be their true selves, grow and thrive alongside the company's success. Join us on our journey towards sustainable growth, creating real impact on patients and society!For more information, visit us at and follow our latest news on and . Job Description: The Chief Information Security Officer (CISO) is a strategic executive responsible for protecting the company's physical, digital, and intellectual assets. In a pharmaceutical context, this includes safeguarding sensitive R&D data, clinical trial information, patient privacy, and proprietary technologies. The CISO leads the development and execution of a comprehensive security strategy encompassing cybersecurity, regulatory compliance, physical security, and internal investigations. This role includes building and managing a multidisciplinary security and investigations team, ensuring alignment with business goals and regulatory requirements. WHAT - Main Responsibilities & Technical Competencies Strategic Leadership Develop and execute a forward-looking security strategy aligned with corporate objectives and industry trends. Advise executive leadership and the board on risk posture, threat landscape, and investment priorities. Lead cross-functional initiatives to embed security into digital transformation, innovation, and operational excellence. Establish KPIs and performance metrics to measure and improve security effectiveness. Cybersecurity & IT Security Oversee the design and implementation of cybersecurity architecture and controls. Ensure protection of IT infrastructure, cloud environments, and sensitive data. Lead incident response, threat intelligence, and vulnerability management programs. Maintain compliance with global standards (e.g., ISO 27001, NIST, GDPR, HIPAA). Governance, Risk & Compliance Develop and enforce enterprise-wide security policies and procedures. In alignment with the business ethics team, ensure compliance with pharmaceutical regulations (e.g., FDA, EMA, GxP). Conduct risk assessments, internal audits, and third-party security evaluations. Report regularly to senior leadership on risk mitigation and compliance status. Investigations & Incident Management Establish and lead an internal investigations function to address security breaches, misconduct, and regulatory violations. Build and manage a team of investigators and analysts with expertise in digital forensics, compliance, and legal coordination. Collaborate with HR, Legal, and external agencies on sensitive investigations and disciplinary actions. Ensure thorough documentation, reporting, and resolution of incidents in line with legal and regulatory standards. Fraud Management Develop and implement a fraud prevention and detection framework across the organization. Lead investigations into suspected fraud, misconduct, and financial irregularities. Collaborate with Finance, Legal, and Compliance to ensure timely resolution and reporting of fraud cases. Maintain a whistleblower program and ensure confidentiality and integrity in handling reports. Monitor fraud trends and proactively adjust controls and training programs. Team Management & Development Build and lead a multidisciplinary security team (cybersecurity, physical security, investigations, risk management). Define roles, responsibilities, and career development paths for team members. Foster a culture of accountability, agility, and continuous learning. Manage vendor relationships and external consultants as needed. Physical & Operational Security Oversee facility security, access control, and surveillance systems. Coordinate with facilities and operations on emergency preparedness and response. Develop and test business continuity and disaster recovery plans. Stakeholder Engagement Partner with various functions & business leaders including Legal, Regulatory Affairs, R&D, and Medical Affairs to align security with business needs. Lead security awareness and training programs across the organization. Represent the company in external forums, industry groups, and regulatory engagements. HOW - Knowledge & Experience Skills: Technical depth in cybersecurity and investigations Leadership and team development Fraud detection and prevention expertise Regulatory and compliance acumen Communication and stakeholder management Crisis and incident responseKnowledge & Experience: 15+ years of experience in security leadership, preferably in pharma or life sciences. Proven track record in strategic planning, investigations, fraud management, and team leadership. Certifications such as CISSP, CISM, CISA, CRISC, or CFE (Certified Fraud Examiner) are highly desirable. Strong understanding of regulatory environments and risk management frameworks.Education / Certifications : Bachelor's or Master's degree in Information Security, Computer Science, or related field.Language(s) : Fluency in English. Knowledge of European language is a plus for global roles.Nous nous engageons à créer un lieu de travail où chacun se sent écouté, valorisé et soutenu, où nous incarnons " The Real Us ". La valeur que nous accordons aux différentes perspectives et expériences motive notre engagement en faveur de l'inclusion et de l'égalité des chances. Lorsque nous intégrons des modes de pensée diversifiés, nous prenons des décisions plus réfléchies et découvrons des solutions plus innovantes. Ensemble, nous nous efforçons de mieux comprendre les communautés que nous servons. Cela signifie que nous voulons également vous aider à donner le meilleur de vous-même lorsque vous postulez à un poste chez nous. Si vous avez besoin d'aménagements ou d'aide pendant le processus de candidature, veuillez en informer l'équipe de recrutement. Ces informations seront traitées avec soin et n'auront aucune incidence sur le résultat de votre candidature. Soyons nous-même Get In TouchIntroduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match.
AI Product Manager - Senior Consultant / Managing Consultant- Digital Excellence At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. YOUR ROLE If you are passionate about creating impactful AI solutions that solve real world problems and deliver exceptional user experiences, this is the role for you. You should apply if you have a strong background in building AI products and AI delivery, experience shaping innovative products, and a collaborative mindset that fosters learning and trust. As an AI Product Manager, you will define and execute the vision and strategy for AI products and services, driving measurable value for organisations and end users. You will combine technical understanding with product management excellence, ensuring solutions are user centric, validated through experimentation, and aligned with client needs. WHAT YOU'LL DO We understand that AI technology and applying this in an impactful way is a rapidly changing area. We are interested in people who have developed ideas on how to do this in a wide range of contexts, including formally and informally, alongside professional experience. Explore the Art of the Possible Identify opportunities for emerging AI technologies to transform organisations, create value, and solve real problems. Lead innovation and discovery workshops using design thinking to uncover pain points and generate user focused solutions. Build strong client relationships, acting as a trusted advisor to understand business objectives and align AI opportunities with strategic goals. Accelerate Impact Test ideas through rapid experimentation and proof of concept (POC) pilots, validating assumptions and iterating based on real user feedback. Translate concepts into clear product definitions and roadmaps, ensuring solutions address root causes and deliver tangible outcomes. Deliver value whilst managing the risks of maintaining responsible and ethical AI products. Champion User Centered Design (UCD) principles throughout the product lifecycle, from ideation to deployment. Enable Change Integrate AI products into existing processes, re imagining operations and enabling new capabilities. Support clients in change management and adoption, ensuring sustainable impact. YOUR PROFILE As a Senior Consultant/Manager in the AI & Product Transformation team, you'll set direction, model best practices, and coach junior team members. Key expectations include: Understanding of AI technologies and architectures, including: Large Language Models (LLMs) and generative AI capabilities. System integration of AI solutions into enterprise landscapes. Expertise in AI compliance, and ethical AI practices. Ability to define data requirements for AI products and ensure quality, security, and privacy. Risk, Security, Privacy & Ethics Awareness of AI specific risks (bias, explainability, adversarial attacks). Ability to embed responsible AI principles and regulatory compliance into product design. Operationalisation and Live Service Management Experience transitioning AI pilots into production environments. Knowledge of monitoring, maintaining, and scaling AI services post launch. Understanding of techniques to deliver AI benefit in live services i.e. via agentic orchestration platforms, AI products within enterprise software platforms Proven ability to define and communicate a clear AI product vision and roadmap. Hands on experience with Design Thinking and User Centered Design (UCD). Ability to lead POC pilots, validate solutions, and iterate based on user feedback. Viewpoint on how to deliver user centric AI that delivers genuine value and ROI Consulting & Relationship Management Strong client facing skills: account management, stakeholder engagement, and trusted advisory. Agile Delivery & Leadership Experience with agile methodologies and tools for managing AI product lifecycles. Ability to mentor and develop others, fostering capability growth within the team. A growth mindset and passion for learning, experimenting, and driving innovation in AI. WHAT YOU'LL LOVE ABOUT WORKING HERE? We are delighted to have received the "Glassdoor Best Places to work UK' accolade for 4 consecutive years. To see what it's like to work at Capgemini Invent, visit our Glassdoor page . Capgemini Invent offers Consultants a culture of learning, ownership, and focus on value. You'll gain exposure to high profile transformations and gain hands on exposure to leading technologies. Our consultants are formally trained by industry experts in consulting and client delivery. Consultants have access to a vast array for different training and certifications in a variety of areas: Cybersecurity (CISSP, CISM), cloud technologies (AWS, Azure, GCP), and Agile delivery (Scrum Master, Product Owner, Scaled Agile Framework). Capgemini Invent offers you the flexibility to develop various areas of knowledge in technical domains aligned both to your interests and our client's outcomes. Les Fontaines: Capgemini Invent has a unique training environment just outside of Paris, where we can immerse ourselves in thought leadership, share knowledge and build capabilities that will help us and our clients to succeed. We hold monthly showcases of our digital transformation initiatives, sharing knowledge and showing off how the power of technology is impacting our clients. There are monthly team drinks, and it's a chance to connect face to face with the wider team over a few drinks in the city. The monthly team breakfasts give you a different, more relaxed setting to meet up in the office to hear from the leadership, meet colleagues and discuss the trends and insights within the market. Team away days are always a chance to connect with the team, have fun and learn something new. NEED TO KNOW At Capgemini we don't just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work life balance. We embed hybrid working in all that we do and make flexible working arrangements the day to day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. CSR We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London, Manchester, Newcastle or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. ABOUT CAPGEMINI Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 350,000 team members in more than 50 countries. With its strong over 55 year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end to end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion. Share this page with yourself or people you know Similar job opportunities If this job isn't the right fit for you, explore other opportunities! When you join Capgemini, you don't just start a new job. You become part of something bigger. Learn about how the recruitment process works - how to apply, where to follow your application, and next steps. To help you bring out the best of yourself during the interview process, we've got some great interview tips to share before the big day.
Apr 03, 2026
Full time
AI Product Manager - Senior Consultant / Managing Consultant- Digital Excellence At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. YOUR ROLE If you are passionate about creating impactful AI solutions that solve real world problems and deliver exceptional user experiences, this is the role for you. You should apply if you have a strong background in building AI products and AI delivery, experience shaping innovative products, and a collaborative mindset that fosters learning and trust. As an AI Product Manager, you will define and execute the vision and strategy for AI products and services, driving measurable value for organisations and end users. You will combine technical understanding with product management excellence, ensuring solutions are user centric, validated through experimentation, and aligned with client needs. WHAT YOU'LL DO We understand that AI technology and applying this in an impactful way is a rapidly changing area. We are interested in people who have developed ideas on how to do this in a wide range of contexts, including formally and informally, alongside professional experience. Explore the Art of the Possible Identify opportunities for emerging AI technologies to transform organisations, create value, and solve real problems. Lead innovation and discovery workshops using design thinking to uncover pain points and generate user focused solutions. Build strong client relationships, acting as a trusted advisor to understand business objectives and align AI opportunities with strategic goals. Accelerate Impact Test ideas through rapid experimentation and proof of concept (POC) pilots, validating assumptions and iterating based on real user feedback. Translate concepts into clear product definitions and roadmaps, ensuring solutions address root causes and deliver tangible outcomes. Deliver value whilst managing the risks of maintaining responsible and ethical AI products. Champion User Centered Design (UCD) principles throughout the product lifecycle, from ideation to deployment. Enable Change Integrate AI products into existing processes, re imagining operations and enabling new capabilities. Support clients in change management and adoption, ensuring sustainable impact. YOUR PROFILE As a Senior Consultant/Manager in the AI & Product Transformation team, you'll set direction, model best practices, and coach junior team members. Key expectations include: Understanding of AI technologies and architectures, including: Large Language Models (LLMs) and generative AI capabilities. System integration of AI solutions into enterprise landscapes. Expertise in AI compliance, and ethical AI practices. Ability to define data requirements for AI products and ensure quality, security, and privacy. Risk, Security, Privacy & Ethics Awareness of AI specific risks (bias, explainability, adversarial attacks). Ability to embed responsible AI principles and regulatory compliance into product design. Operationalisation and Live Service Management Experience transitioning AI pilots into production environments. Knowledge of monitoring, maintaining, and scaling AI services post launch. Understanding of techniques to deliver AI benefit in live services i.e. via agentic orchestration platforms, AI products within enterprise software platforms Proven ability to define and communicate a clear AI product vision and roadmap. Hands on experience with Design Thinking and User Centered Design (UCD). Ability to lead POC pilots, validate solutions, and iterate based on user feedback. Viewpoint on how to deliver user centric AI that delivers genuine value and ROI Consulting & Relationship Management Strong client facing skills: account management, stakeholder engagement, and trusted advisory. Agile Delivery & Leadership Experience with agile methodologies and tools for managing AI product lifecycles. Ability to mentor and develop others, fostering capability growth within the team. A growth mindset and passion for learning, experimenting, and driving innovation in AI. WHAT YOU'LL LOVE ABOUT WORKING HERE? We are delighted to have received the "Glassdoor Best Places to work UK' accolade for 4 consecutive years. To see what it's like to work at Capgemini Invent, visit our Glassdoor page . Capgemini Invent offers Consultants a culture of learning, ownership, and focus on value. You'll gain exposure to high profile transformations and gain hands on exposure to leading technologies. Our consultants are formally trained by industry experts in consulting and client delivery. Consultants have access to a vast array for different training and certifications in a variety of areas: Cybersecurity (CISSP, CISM), cloud technologies (AWS, Azure, GCP), and Agile delivery (Scrum Master, Product Owner, Scaled Agile Framework). Capgemini Invent offers you the flexibility to develop various areas of knowledge in technical domains aligned both to your interests and our client's outcomes. Les Fontaines: Capgemini Invent has a unique training environment just outside of Paris, where we can immerse ourselves in thought leadership, share knowledge and build capabilities that will help us and our clients to succeed. We hold monthly showcases of our digital transformation initiatives, sharing knowledge and showing off how the power of technology is impacting our clients. There are monthly team drinks, and it's a chance to connect face to face with the wider team over a few drinks in the city. The monthly team breakfasts give you a different, more relaxed setting to meet up in the office to hear from the leadership, meet colleagues and discuss the trends and insights within the market. Team away days are always a chance to connect with the team, have fun and learn something new. NEED TO KNOW At Capgemini we don't just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work life balance. We embed hybrid working in all that we do and make flexible working arrangements the day to day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. CSR We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London, Manchester, Newcastle or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. ABOUT CAPGEMINI Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 350,000 team members in more than 50 countries. With its strong over 55 year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end to end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion. Share this page with yourself or people you know Similar job opportunities If this job isn't the right fit for you, explore other opportunities! When you join Capgemini, you don't just start a new job. You become part of something bigger. Learn about how the recruitment process works - how to apply, where to follow your application, and next steps. To help you bring out the best of yourself during the interview process, we've got some great interview tips to share before the big day.
Business Systems Manager - Supply Chain & Operations (ERP) Location: Location Greater London, England, United Kingdom (Hybrid) Sector: Procurement Job Type: Permanent Contact: Holly Pattison Contact Email: Job ref: 098676 Expiry date: 02-Apr-2026 Role:Business Systems Manager - Supply Chain & Operations (ERP) Location:Greater London (Hybrid, 3 days in office) What you'll be doing as Business Systems Manager - Supply Chain This is a newly created, senior leadership role for a strategic and hands on Head of IT to take full ownership of the organisation's digital and systems landscape. You'll be responsible for the stability, security and performance of the company's core platforms - including ERP, planning tools, customer and marketplace integrations, and 3PL warehouse systems - while also shaping and delivering a longer term technology and digital transformation roadmap. This role blends strategic leadership with operational delivery. You will act as the senior escalation point for all business critical systems and be a trusted technology partner to the leadership team. Key responsibilities as Business Systems Manager - Supply Chain Define and deliver the IT and systems strategy aligned to business growth and long term objectives. Take full ownership of enterprise systems including ERP, planning and forecasting platforms and their wider integration landscape. Oversee EDI connections to customer portals and marketplaces and integrations with 3PL warehouse management systems. Monitor and maintain APIs, automations and data flows to ensure reliability, resilience and performance. Act as the senior escalation point for business critical systems and infrastructure issues. Lead systems projects including upgrades, enhancements and new implementations, ensuring delivery to time and budget. Own and manage the IT and systems budget, driving cost effectiveness and return on investment. Manage and hold external IT service providers and technology partners to account against agreed service levels. Maintain system architecture, integration and process documentation. Ensure data integrity, security and compliance with GDPR and wider data protection requirements. Own access control, audit support, disaster recovery and business continuity processes. Partner closely with Finance, Sales, Operations and wider teams to ensure systems continue to support evolving business needs. Identify and deliver opportunities for process optimisation, automation and improved data visibility. Provide regular reporting on system performance, risks and usage, alongside practical insights for senior stakeholders. Key experience required for the Business Systems Manager - Supply Chain Proven experience leading and owning business critical systems within a commercial, product led or consumer business. Strong hands on experience with ERP platforms and complex multi system integrations (NetSuite experience is highly desirable). Demonstrable experience delivering systems projects, upgrades and digital transformation initiatives. Strong understanding of cybersecurity, data governance and regulatory compliance. Experience managing third party vendors, IT service providers and software partners. A commercial mindset, with the ability to align technology decisions to business outcomes. Confident communicator, able to translate technical topics for non technical stakeholders. Highly organised, proactive and comfortable working in a fast paced, scaling environment. Why it's a great opportunity This is a highly visible leadership role with genuine ownership of the organisation's technology landscape. You'll have the opportunity to shape the future digital roadmap, improve system performance across the business and play a key role in supporting growth, efficiency and decision making. If you're a strategic but hands on IT leader who enjoys building robust, scalable systems and working closely with senior stakeholders, this role offers significant scope and impact. Please apply here or get in touch atfor further information. Due to the volume of applications, if you haven't heard from us within two weeks, please assume your application has not been successful.
Apr 03, 2026
Full time
Business Systems Manager - Supply Chain & Operations (ERP) Location: Location Greater London, England, United Kingdom (Hybrid) Sector: Procurement Job Type: Permanent Contact: Holly Pattison Contact Email: Job ref: 098676 Expiry date: 02-Apr-2026 Role:Business Systems Manager - Supply Chain & Operations (ERP) Location:Greater London (Hybrid, 3 days in office) What you'll be doing as Business Systems Manager - Supply Chain This is a newly created, senior leadership role for a strategic and hands on Head of IT to take full ownership of the organisation's digital and systems landscape. You'll be responsible for the stability, security and performance of the company's core platforms - including ERP, planning tools, customer and marketplace integrations, and 3PL warehouse systems - while also shaping and delivering a longer term technology and digital transformation roadmap. This role blends strategic leadership with operational delivery. You will act as the senior escalation point for all business critical systems and be a trusted technology partner to the leadership team. Key responsibilities as Business Systems Manager - Supply Chain Define and deliver the IT and systems strategy aligned to business growth and long term objectives. Take full ownership of enterprise systems including ERP, planning and forecasting platforms and their wider integration landscape. Oversee EDI connections to customer portals and marketplaces and integrations with 3PL warehouse management systems. Monitor and maintain APIs, automations and data flows to ensure reliability, resilience and performance. Act as the senior escalation point for business critical systems and infrastructure issues. Lead systems projects including upgrades, enhancements and new implementations, ensuring delivery to time and budget. Own and manage the IT and systems budget, driving cost effectiveness and return on investment. Manage and hold external IT service providers and technology partners to account against agreed service levels. Maintain system architecture, integration and process documentation. Ensure data integrity, security and compliance with GDPR and wider data protection requirements. Own access control, audit support, disaster recovery and business continuity processes. Partner closely with Finance, Sales, Operations and wider teams to ensure systems continue to support evolving business needs. Identify and deliver opportunities for process optimisation, automation and improved data visibility. Provide regular reporting on system performance, risks and usage, alongside practical insights for senior stakeholders. Key experience required for the Business Systems Manager - Supply Chain Proven experience leading and owning business critical systems within a commercial, product led or consumer business. Strong hands on experience with ERP platforms and complex multi system integrations (NetSuite experience is highly desirable). Demonstrable experience delivering systems projects, upgrades and digital transformation initiatives. Strong understanding of cybersecurity, data governance and regulatory compliance. Experience managing third party vendors, IT service providers and software partners. A commercial mindset, with the ability to align technology decisions to business outcomes. Confident communicator, able to translate technical topics for non technical stakeholders. Highly organised, proactive and comfortable working in a fast paced, scaling environment. Why it's a great opportunity This is a highly visible leadership role with genuine ownership of the organisation's technology landscape. You'll have the opportunity to shape the future digital roadmap, improve system performance across the business and play a key role in supporting growth, efficiency and decision making. If you're a strategic but hands on IT leader who enjoys building robust, scalable systems and working closely with senior stakeholders, this role offers significant scope and impact. Please apply here or get in touch atfor further information. Due to the volume of applications, if you haven't heard from us within two weeks, please assume your application has not been successful.
Location: London, United Kingdom Date Posted: Mar 5, 2026 Category: Marketing Meltwater is seeking an experienced Senior Manager, Web Development to own and evolve our corporate website. This is a senior, hands on leadership role for someone who can operate at the intersection of engineering, UX, and marketing-translating complex technical concepts into clear, compelling digital experiences that drive pipeline, brand credibility, and customer engagement. This role leads web strategy and execution end to end: from architecture and development standards to UX quality, experimentation, and cross functional alignment. You will manage internal developers and external agencies while remaining deeply technical yourself. Just as importantly, you will serve as a bridge between web development and marketers, ensuring clarity, momentum, and shared understanding. What You'll Do: Web Strategy & Ownership Own Meltwater's global website (front and backend) and roadmap, ensuring it supports business growth, demand generation, and brand storytelling Partner closely with Marketing, Product, Design, SEO, and Analytics teams to translate business objectives into scalable web solutions Establish and evolve web governance, standards, and best practices across regions and languages Technical Leadership Provide hands on full stack development when needed, with strong fluency across modern front end and back end technologies Ensure architectural decisions support performance, scalability, security, and long term maintainability Own the current CMS headless architecture, integrations, APIs, hosting, and DNS management and advise on upgrades, updates, and possible migrations Drive site performance optimization, accessibility, and technical SEO Champion UX best practices and user centered design across all web experiences Partner with design to ensure UI/UX concepts are technically feasible and executed with high fidelity Support global digital marketing in testing and optimization programs, improving conversion, navigation, personalization, and engagement People & Partner Management Lead, mentor, and grow an internal web development team Set clear priorities, sprint plans, and delivery timelines while balancing short term needs with long term improvements Communication & Cross Functional Leadership Translate technical constraints and opportunities into clear, actionable language for marketing and executive stakeholders Proactively communicate progress, risks, and tradeoffs Act as a trusted advisor to senior marketing leadership on web capabilities and investments What You'll Bring: Experience & Background 8+ years of experience in web development, with significant experience owning enterprise level, global websites Prior experience managing B2B web development teams and external agencies Proven success leading complex website initiatives from concept through launch and optimization Experience with multilingual or multi region websites Technical Expertise Expertise with headless CMS platforms (e.g., Prismic or similar) Solid understanding of technical SEO, analytics, and experimentation frameworks UX & Marketing Acumen Strong UX sensibility with the ability to balance user needs, brand expression, and technical realities Experience partnering closely with marketing teams to support demand generation and content strategy Data driven mindset with comfort using KPIs and insights to guide decisions Exceptional communicator who can clearly explain technical concepts to non technical audiences Confident leader who can influence without authority and align diverse stakeholders Highly organized, pragmatic, and comfortable operating in a fast paced, global environment What We Offer Enjoy flexible paid time off options for enhanced work life balance Secure your future with a Creative Pension Take advantage of our cycle to work scheme promoting eco friendly commuting options Elevate your health and wellness through Simply Health, an integral part of our benefits package offering diverse options for a holistic well being journey Prioritize well being after tenure with comprehensive Vitality Health Insurance, a reward for commitment and a safeguard for long term health needs. Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters. Energetic work environment with a hybrid work style, providing the balance you need Benefit from our family leave program, which grows with your tenure at Meltwater. Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career. Where You'll Work 7th floor, 20 Farringdon Street, London, EC4A 4AB Our Story At Meltwater, we believe that when you have the right people in the right environment, great things happen. Our best in class technology empowers our 27,000 customers aroundthe world to make better business decisions through data. But we can't do that without our global team of developers, innovators, problem solvers, and high performers who embrace challenges and find new solutions for our customers. Our award winning global culture drives everything we do and creates an environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other's successes along the way. We are innovators at the core who see the potential in people, ideas and technologies. Together, we challenge ourselves to go big, be bold, and build best in class solutions for our customers. We're proud of our diverse team of 2,200+ employees in 50 locations across 25 countries around the world. No matter where you are, you'll work with people who care about your success and get the support you need to unlock new heights in your career. We are Meltwater. Inspired by innovation, powered by people. Equal Employment Opportunity Statement Meltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment. All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations. Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world. We may use AI to assist in aspects of our hiring process, such as reviewing candidate information and supporting evaluation activities. These tools are used only to assist our team through increased efficiencies. Every output continues to be reviewed by humans, and all hiring decisions are made by humans. We remain committed to evaluating candidates fairly, consistently, and in compliance with all applicable laws.
Apr 02, 2026
Full time
Location: London, United Kingdom Date Posted: Mar 5, 2026 Category: Marketing Meltwater is seeking an experienced Senior Manager, Web Development to own and evolve our corporate website. This is a senior, hands on leadership role for someone who can operate at the intersection of engineering, UX, and marketing-translating complex technical concepts into clear, compelling digital experiences that drive pipeline, brand credibility, and customer engagement. This role leads web strategy and execution end to end: from architecture and development standards to UX quality, experimentation, and cross functional alignment. You will manage internal developers and external agencies while remaining deeply technical yourself. Just as importantly, you will serve as a bridge between web development and marketers, ensuring clarity, momentum, and shared understanding. What You'll Do: Web Strategy & Ownership Own Meltwater's global website (front and backend) and roadmap, ensuring it supports business growth, demand generation, and brand storytelling Partner closely with Marketing, Product, Design, SEO, and Analytics teams to translate business objectives into scalable web solutions Establish and evolve web governance, standards, and best practices across regions and languages Technical Leadership Provide hands on full stack development when needed, with strong fluency across modern front end and back end technologies Ensure architectural decisions support performance, scalability, security, and long term maintainability Own the current CMS headless architecture, integrations, APIs, hosting, and DNS management and advise on upgrades, updates, and possible migrations Drive site performance optimization, accessibility, and technical SEO Champion UX best practices and user centered design across all web experiences Partner with design to ensure UI/UX concepts are technically feasible and executed with high fidelity Support global digital marketing in testing and optimization programs, improving conversion, navigation, personalization, and engagement People & Partner Management Lead, mentor, and grow an internal web development team Set clear priorities, sprint plans, and delivery timelines while balancing short term needs with long term improvements Communication & Cross Functional Leadership Translate technical constraints and opportunities into clear, actionable language for marketing and executive stakeholders Proactively communicate progress, risks, and tradeoffs Act as a trusted advisor to senior marketing leadership on web capabilities and investments What You'll Bring: Experience & Background 8+ years of experience in web development, with significant experience owning enterprise level, global websites Prior experience managing B2B web development teams and external agencies Proven success leading complex website initiatives from concept through launch and optimization Experience with multilingual or multi region websites Technical Expertise Expertise with headless CMS platforms (e.g., Prismic or similar) Solid understanding of technical SEO, analytics, and experimentation frameworks UX & Marketing Acumen Strong UX sensibility with the ability to balance user needs, brand expression, and technical realities Experience partnering closely with marketing teams to support demand generation and content strategy Data driven mindset with comfort using KPIs and insights to guide decisions Exceptional communicator who can clearly explain technical concepts to non technical audiences Confident leader who can influence without authority and align diverse stakeholders Highly organized, pragmatic, and comfortable operating in a fast paced, global environment What We Offer Enjoy flexible paid time off options for enhanced work life balance Secure your future with a Creative Pension Take advantage of our cycle to work scheme promoting eco friendly commuting options Elevate your health and wellness through Simply Health, an integral part of our benefits package offering diverse options for a holistic well being journey Prioritize well being after tenure with comprehensive Vitality Health Insurance, a reward for commitment and a safeguard for long term health needs. Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters. Energetic work environment with a hybrid work style, providing the balance you need Benefit from our family leave program, which grows with your tenure at Meltwater. Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career. Where You'll Work 7th floor, 20 Farringdon Street, London, EC4A 4AB Our Story At Meltwater, we believe that when you have the right people in the right environment, great things happen. Our best in class technology empowers our 27,000 customers aroundthe world to make better business decisions through data. But we can't do that without our global team of developers, innovators, problem solvers, and high performers who embrace challenges and find new solutions for our customers. Our award winning global culture drives everything we do and creates an environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other's successes along the way. We are innovators at the core who see the potential in people, ideas and technologies. Together, we challenge ourselves to go big, be bold, and build best in class solutions for our customers. We're proud of our diverse team of 2,200+ employees in 50 locations across 25 countries around the world. No matter where you are, you'll work with people who care about your success and get the support you need to unlock new heights in your career. We are Meltwater. Inspired by innovation, powered by people. Equal Employment Opportunity Statement Meltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment. All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations. Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world. We may use AI to assist in aspects of our hiring process, such as reviewing candidate information and supporting evaluation activities. These tools are used only to assist our team through increased efficiencies. Every output continues to be reviewed by humans, and all hiring decisions are made by humans. We remain committed to evaluating candidates fairly, consistently, and in compliance with all applicable laws.
The successful candidate for the Senior Lead Engineer role, will be working with the Director Technical Delivery Solution and Delivery, will form part of a team building a complex, ground-up cloud-based critical market infrastructure service in a bold new venture for LSEG. This opening requires a candidate who takes great pride in delivering excellence with excellent logical and technical skills and a can-do attitude combined with a helpful mentality, and a wish to play a critical role in forming and growing a new business.# Key ResponsibilitiesA strong focus on engineering excellence and coding, adopting an open and hands-on approach to problem-solving and delivery. Engage deeply in technical design and implementation to ensure solutions are robust, scalable, and aligned with industry standards. Actively contribute to all stages of the product engineering life cycle-solutioning, design, coding, and testing-while promoting collaboration and transparency within the team to drive high-quality outcomes.Demonstrate ownership and pride in work, proactively taking on new responsibilities aligned with product engineering needs. Embrace and apply LSEG engineering principles, diving deep technically to build with purpose and foster excellence within the team through open collaboration. Create an environment of engagement, challenge, and constructive questioning, ensuring trust and respect are maintained and a strong one-team mentality is upheld# Key Skills and ExperienceEvent driven microservices architecture Strong understanding of microservices design, including pitfalls and best practices. Knowledge of Domain-Driven Design (DDD) and event-driven architecture principles. Experience with containerization and orchestration using Docker and Kubernetes. Skilled in event-driven patterns for efficient and robust communication. Expertise in building and maintaining DevOps pipelines, ideally with GitLab. Proficient in shift-left testing using tools like JUnit, Cucumber, Gherkin, PACT, and Test Containers. Working knowledge of event/message brokers such as Kafka and MQ.Advanced Java Strong experience in Object-Oriented Programming (OOP). Advanced knowledge of Java 17+ features and practical experience with Spring Boot. Skilled in developing RESTful services, including REST design principles, Swagger/OpenAPI, and Spring REST MVC. Proficient in building and delivering enterprise-grade Java applications. Hands-on experience with data structures, algorithms, concurrency, and multi-threading.Database Management Strong SQL knowledge with experience in relational databases such as Postgres. Working knowledge of object storage solutions, e.g., AWS S3. Familiarity with database version control tools like Flyway and Liquibase.Cloud Architecture Experience working with major public cloud platforms, preferably AWS. Hands-on use of cloud-based services such as AWS Aurora, MSK, S3, and IAM. Basic understanding of cloud networking concepts.Blockchain Integration and Interoperability Understanding of blockchain fundamentals, including consensus mechanisms and smart contracts. Knowledge of interoperability protocols Experience integrating blockchain solutions with existing enterprise systems. Familiarity with cross-chain communication and bridging technologies. Awareness of security considerations in blockchain integration (e.g., cryptographic standards, key management). Knowledge of token standard and transaction lifecycle.Agile Ways of Working Strong understanding and commitment to the ethos of agile working. Experience working within Scrum and Kanban frameworks. Active participation in sprint ceremonies, including Product Backlog Refinement. Proven collaboration with cross-functional teams in scaled agile environments.# Key Behaviours Delivery-focused: Committed to meeting deadlines and managing stakeholder expectations. Accountable: Takes ownership and responsibility for outcomes. Collaborative: Works effectively within cross-functional teams and fosters teamwork. Communicative: Champions clear, respectful, and constructive communication. Quality-driven: Maintains high standards in code quality, testing, and CI/CD practices. Adaptable & Innovative: Eager to learn, improve, and embrace new technologies. Critical yet Respectful: Challenges ideas constructively while maintaining professionalism. Engineering Mindset: Passionate about solving problems and minimizing complexity. Career Stage: Manager London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.Please take a moment to read this carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, .If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.# Role ProfileLSEG (London Stock Exchange Group) is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our culture of connecting, creating opportunity and delivering excellence shapes how we think, how we do things and how we help our people fulfil their potential.
Apr 02, 2026
Full time
The successful candidate for the Senior Lead Engineer role, will be working with the Director Technical Delivery Solution and Delivery, will form part of a team building a complex, ground-up cloud-based critical market infrastructure service in a bold new venture for LSEG. This opening requires a candidate who takes great pride in delivering excellence with excellent logical and technical skills and a can-do attitude combined with a helpful mentality, and a wish to play a critical role in forming and growing a new business.# Key ResponsibilitiesA strong focus on engineering excellence and coding, adopting an open and hands-on approach to problem-solving and delivery. Engage deeply in technical design and implementation to ensure solutions are robust, scalable, and aligned with industry standards. Actively contribute to all stages of the product engineering life cycle-solutioning, design, coding, and testing-while promoting collaboration and transparency within the team to drive high-quality outcomes.Demonstrate ownership and pride in work, proactively taking on new responsibilities aligned with product engineering needs. Embrace and apply LSEG engineering principles, diving deep technically to build with purpose and foster excellence within the team through open collaboration. Create an environment of engagement, challenge, and constructive questioning, ensuring trust and respect are maintained and a strong one-team mentality is upheld# Key Skills and ExperienceEvent driven microservices architecture Strong understanding of microservices design, including pitfalls and best practices. Knowledge of Domain-Driven Design (DDD) and event-driven architecture principles. Experience with containerization and orchestration using Docker and Kubernetes. Skilled in event-driven patterns for efficient and robust communication. Expertise in building and maintaining DevOps pipelines, ideally with GitLab. Proficient in shift-left testing using tools like JUnit, Cucumber, Gherkin, PACT, and Test Containers. Working knowledge of event/message brokers such as Kafka and MQ.Advanced Java Strong experience in Object-Oriented Programming (OOP). Advanced knowledge of Java 17+ features and practical experience with Spring Boot. Skilled in developing RESTful services, including REST design principles, Swagger/OpenAPI, and Spring REST MVC. Proficient in building and delivering enterprise-grade Java applications. Hands-on experience with data structures, algorithms, concurrency, and multi-threading.Database Management Strong SQL knowledge with experience in relational databases such as Postgres. Working knowledge of object storage solutions, e.g., AWS S3. Familiarity with database version control tools like Flyway and Liquibase.Cloud Architecture Experience working with major public cloud platforms, preferably AWS. Hands-on use of cloud-based services such as AWS Aurora, MSK, S3, and IAM. Basic understanding of cloud networking concepts.Blockchain Integration and Interoperability Understanding of blockchain fundamentals, including consensus mechanisms and smart contracts. Knowledge of interoperability protocols Experience integrating blockchain solutions with existing enterprise systems. Familiarity with cross-chain communication and bridging technologies. Awareness of security considerations in blockchain integration (e.g., cryptographic standards, key management). Knowledge of token standard and transaction lifecycle.Agile Ways of Working Strong understanding and commitment to the ethos of agile working. Experience working within Scrum and Kanban frameworks. Active participation in sprint ceremonies, including Product Backlog Refinement. Proven collaboration with cross-functional teams in scaled agile environments.# Key Behaviours Delivery-focused: Committed to meeting deadlines and managing stakeholder expectations. Accountable: Takes ownership and responsibility for outcomes. Collaborative: Works effectively within cross-functional teams and fosters teamwork. Communicative: Champions clear, respectful, and constructive communication. Quality-driven: Maintains high standards in code quality, testing, and CI/CD practices. Adaptable & Innovative: Eager to learn, improve, and embrace new technologies. Critical yet Respectful: Challenges ideas constructively while maintaining professionalism. Engineering Mindset: Passionate about solving problems and minimizing complexity. Career Stage: Manager London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.Please take a moment to read this carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, .If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.# Role ProfileLSEG (London Stock Exchange Group) is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our culture of connecting, creating opportunity and delivering excellence shapes how we think, how we do things and how we help our people fulfil their potential.
