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managing enterprise architect
Peregrine
Senior Policy Administrator
Peregrine City, London
The Role We are transforming our Information Security program from a compliance-based checklist to a dynamic, risk-based operation. We are looking for a Senior Policy Administrator to lead the modernization of our governance framework.This is not a clerical role. You will not just be formatting Word documents. You will be a strategic partner to our Security Architecture and Engineering teams, translating complex technical controls (Cloud Security, Identity, Zero Trust) into clear, enforceable standards. You will serve as the bridge between "What the Framework says" (NIST/TPN) and "What the Architecture does." Key Responsibilities 1. Governance Framework Architecture Build the Engine: Design and maintain the comprehensive hierarchy of Information Security documents ( Policy o Standard o Procedure o Guideline ). Ensure the framework is scalable, searchable, and mapped to the NIST CSF 2.0 and ISO 27001 controls. Lifecycle Management: Move beyond "annual reviews." Implement a continuous review cycle triggered by architectural changes or emerging threats, ensuring our standards never drift from reality. 2. Security Architecture Collaboration (Critical) Technical Translation: Work side-by-side with Principal Security Architects to extract technical specifications (e.g., encryption algorithms, IAM protocols, cloud hardening baselines) and codify them into formal Security Standards . Reality Checks: Challenge the status quo. If a proposed policy cannot be technically enforced by the Architecture team, you are responsible for flagging the gap and negotiating a realistic control or a formal risk exception. Baseline Management: Assist Engineering in defining and documenting "Golden Image" and secure configuration baselines (CIS Benchmarks) that underpin the broader policy statements. 3. LogicGate & Tooling Administration Platform Architect: Serve as the primary architect for our LogicGate Risk Cloud Policy Module. You will design the metadata schema, automated workflows, and approval routing logic. Automated Assurance: Configure the tool to link Policies directly to Risks and Controls . When a Standard is updated, the tool should automatically flag related Risks for re-evaluation. 4. Compliance & TPN Alignment TPN "Gold Shield": Ensure all policies meet the strict physical and digital security requirements of the Trusted Partner Network (TPN) . You will be the authority on whether a policy change jeopardizes our "Gold Shield" status. Audit Defense: Maintain a "state of readiness" where policies are tagged with evidence requirements, allowing for rapid export during client or regulatory audits. Qualifications Required Experience: Experience: 5-8+ years in Information Security, GRC, or Technical Writing in a highly regulated technical environment. Frameworks: Expert-level knowledge of NIST CSF 2.0 , ISO 27001 , and NIST 800-53 . Familiarity with TPN (MPA) or SOC 2 is highly preferred. Technical Fluency: You do not need to be a coder, but you must understand core security concepts (e.g., SAML Container Security , Network Segmentation ) well enough to debate standards with Engineers. Skills & Competencies: LogicGate / GRC Tools: Proven experience configuring and managing enterprise GRC platforms (LogicGate, ServiceNow, Archer, OneTrust). Strategic Autonomy: Ability to manage the entire document lifecycle without micromanagement. You can sit in an Architecture Review Board meeting and identify policy impacts in real-time. Communication: Exceptional written communication skills with the ability to strip away "legalese" and write policies that developers can actually read and follow. Nice-to-Have: Certifications: CISA , CRISC , CISM , or CISSP . Experience in the Video Game, Media, or Software Development industries. Why This Role? You will be the "Legislator" of our security state. Instead of chasing signatures, you will be defining the rules of the road for a global creative organization. If you are tired of "paper compliance" and want to build a governance framework that actually improves security posture, this is the role for you.
Mar 05, 2026
Full time
The Role We are transforming our Information Security program from a compliance-based checklist to a dynamic, risk-based operation. We are looking for a Senior Policy Administrator to lead the modernization of our governance framework.This is not a clerical role. You will not just be formatting Word documents. You will be a strategic partner to our Security Architecture and Engineering teams, translating complex technical controls (Cloud Security, Identity, Zero Trust) into clear, enforceable standards. You will serve as the bridge between "What the Framework says" (NIST/TPN) and "What the Architecture does." Key Responsibilities 1. Governance Framework Architecture Build the Engine: Design and maintain the comprehensive hierarchy of Information Security documents ( Policy o Standard o Procedure o Guideline ). Ensure the framework is scalable, searchable, and mapped to the NIST CSF 2.0 and ISO 27001 controls. Lifecycle Management: Move beyond "annual reviews." Implement a continuous review cycle triggered by architectural changes or emerging threats, ensuring our standards never drift from reality. 2. Security Architecture Collaboration (Critical) Technical Translation: Work side-by-side with Principal Security Architects to extract technical specifications (e.g., encryption algorithms, IAM protocols, cloud hardening baselines) and codify them into formal Security Standards . Reality Checks: Challenge the status quo. If a proposed policy cannot be technically enforced by the Architecture team, you are responsible for flagging the gap and negotiating a realistic control or a formal risk exception. Baseline Management: Assist Engineering in defining and documenting "Golden Image" and secure configuration baselines (CIS Benchmarks) that underpin the broader policy statements. 3. LogicGate & Tooling Administration Platform Architect: Serve as the primary architect for our LogicGate Risk Cloud Policy Module. You will design the metadata schema, automated workflows, and approval routing logic. Automated Assurance: Configure the tool to link Policies directly to Risks and Controls . When a Standard is updated, the tool should automatically flag related Risks for re-evaluation. 4. Compliance & TPN Alignment TPN "Gold Shield": Ensure all policies meet the strict physical and digital security requirements of the Trusted Partner Network (TPN) . You will be the authority on whether a policy change jeopardizes our "Gold Shield" status. Audit Defense: Maintain a "state of readiness" where policies are tagged with evidence requirements, allowing for rapid export during client or regulatory audits. Qualifications Required Experience: Experience: 5-8+ years in Information Security, GRC, or Technical Writing in a highly regulated technical environment. Frameworks: Expert-level knowledge of NIST CSF 2.0 , ISO 27001 , and NIST 800-53 . Familiarity with TPN (MPA) or SOC 2 is highly preferred. Technical Fluency: You do not need to be a coder, but you must understand core security concepts (e.g., SAML Container Security , Network Segmentation ) well enough to debate standards with Engineers. Skills & Competencies: LogicGate / GRC Tools: Proven experience configuring and managing enterprise GRC platforms (LogicGate, ServiceNow, Archer, OneTrust). Strategic Autonomy: Ability to manage the entire document lifecycle without micromanagement. You can sit in an Architecture Review Board meeting and identify policy impacts in real-time. Communication: Exceptional written communication skills with the ability to strip away "legalese" and write policies that developers can actually read and follow. Nice-to-Have: Certifications: CISA , CRISC , CISM , or CISSP . Experience in the Video Game, Media, or Software Development industries. Why This Role? You will be the "Legislator" of our security state. Instead of chasing signatures, you will be defining the rules of the road for a global creative organization. If you are tired of "paper compliance" and want to build a governance framework that actually improves security posture, this is the role for you.
Engineering - Project Management - Vice President - London
Goldman Sachs Group, Inc.
Engineering - Project Management - Vice President - London Job Description ABOUT CORE ENGINEERING & SRE Site Reliability Engineering (SRE) at Goldman Sachs combines software and systems engineering to build, improve, and operate the firm's most critical, large scale, fault tolerant platforms. SRE is responsible for the availability, reliability, and resilience of foundational services used across thousands of internal engineers daily, spanning on prem data centres and multiple public cloud environments. SRE defines and implements firm wide standards for digital resilience, observability, incident response, SLIs/SLOs, production readiness, and operational excellence. The team provides platforms such as central logging, monitoring, alerting, orchestration, deployment automation, and tools for capacity planning, operational readiness, incident postmortems, and reliability insights. These capabilities underpin the reliability of every product shipped across Engineering. ROLE OVERVIEW We are seeking a Vice President Programme & Change Manager to lead a major cross Engineering transformation initiative within SRE. This role drives strategic change that enhances the firm's reliability posture, operational resilience, and engineering efficiency. You will operate at the intersection of programme leadership, engineering transformation, and organisational change, partnering with senior stakeholders across Engineering, SRE Product Owners, Cloud Enablement Engineering, Cloud, Security, Architecture, and our revenue aligned engineering teams. This leader will run a complex, multi year, firm wide flagship programme, ensuring SRE's strategic agenda is delivered consistently, transparently, and with strong execution discipline. HOW YOU WILL FULFILL YOUR POTENTIAL Lead SRE wide and Core Engineering strategic programmes Drive large, cross divisional change initiative that evolves the firm's reliability posture, observability strategy, cloud adoption readiness, incident management maturity, capacity planning, and production tooling ecosystem. Partner with SRE technical leaders to translate strategy into programme scope, milestones, outcomes, and measurement frameworks. Provide transparent reporting, executive updates, risk escalation, and budget tracking for senior Engineering leadership. Run forums and ensure alignment with firm wide engineering standards and regulatory expectations. Risk & issue management Identify programme level risks and impediments, drive mitigation plans, and escalation appropriately to ensure programme health. Cross functional coordination & delivery execution Work with Product, Design, Engineering, Site Reliability Engineering, Cloud teams, Security, and revenue aligned engineering to execute front to back change initiatives. Operational excellence & transformation tooling Promote SRE best practices and modern programme tooling for transparency and roadmap management. Support test strategy development, production readiness checks, and post implementation reviews. Champion SRE's mission Embed SRE principles-reliability, observability, incident learning, automation, and continuous improvement-into all programme plans and change frameworks. Ensure technology, process, and organisational changes align with SRE's core mission of delivering resilient, scalable, and sustainable production systems. SKILLS & EXPERIENCE WE'RE LOOKING FOR Basic Qualifications 7-10+ years of programme management, transformation leadership, or large scale engineering change experience. Proven track record delivering cross functional programmes involving teams from many disciplines. Strong communication skills with ability to influence senior technical and non technical stakeholders. Experience managing risk, budgets, multi team dependencies, and programme governance. Preferred Qualifications Strong growth mindset and drive to make a difference. Understanding of SRE principles, production operations, digital resilience, observability tooling, incident management, and cloud native platforms. Experience in large engineering organisations or technology led transformation. Familiarity with Agile delivery, OKRs, JIRA/Confluence, testing frameworks, and enterprise planning tooling. Ability to work in fast paced engineering environments with multiple competing priorities. ABOUT GOLDMAN SACHS At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law. Job Info Job Identification 161060 Job Category Vice President Posting Date 03/03/2026, 02:09 PM Locations London, Greater London, England, United Kingdom Healthcare & Medical Services We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally We offer competitive vacation policies based on employee level and office location. We promote time off from work to recharge by providing generous vacation entitlements and a minimum of three weeks expected vacation usage each year. Financial Wellness & Retirement We assist employees in saving and planning for retirement, offer financial support for higher education, and provide a number of benefits to help employees prepare for the unexpected. We offer live financial education and content on a variety of topics to address the spectrum of employees' priorities. Health We offer a medical advocacy service for employees and family members facing critical health situations, and counseling and referral services through the Employee Assistance Program (EAP). We provide Global Medical, Security and Travel Assistance and a Workplace Ergonomics Program. We also offer state of the art on site health centers in certain offices. Fitness To encourage employees to live a healthy and active lifestyle, some of our offices feature on site fitness centers. For eligible employees we typically reimburse fees paid for a fitness club membership or activity (up to a pre approved amount). We offer on site child care centers that provide full time and emergency back up care, as well as mother and baby rooms and homework rooms. In every office, we provide advice and counseling services, expectant parent resources and transitional programs for parents returning from parental leave. Adoption, surrogacy, egg donation and egg retrieval stipends are also available. Benefits at Goldman Sachs Read more about the full suite of class leading benefits our firm has to offer. Learn More
Mar 05, 2026
Full time
Engineering - Project Management - Vice President - London Job Description ABOUT CORE ENGINEERING & SRE Site Reliability Engineering (SRE) at Goldman Sachs combines software and systems engineering to build, improve, and operate the firm's most critical, large scale, fault tolerant platforms. SRE is responsible for the availability, reliability, and resilience of foundational services used across thousands of internal engineers daily, spanning on prem data centres and multiple public cloud environments. SRE defines and implements firm wide standards for digital resilience, observability, incident response, SLIs/SLOs, production readiness, and operational excellence. The team provides platforms such as central logging, monitoring, alerting, orchestration, deployment automation, and tools for capacity planning, operational readiness, incident postmortems, and reliability insights. These capabilities underpin the reliability of every product shipped across Engineering. ROLE OVERVIEW We are seeking a Vice President Programme & Change Manager to lead a major cross Engineering transformation initiative within SRE. This role drives strategic change that enhances the firm's reliability posture, operational resilience, and engineering efficiency. You will operate at the intersection of programme leadership, engineering transformation, and organisational change, partnering with senior stakeholders across Engineering, SRE Product Owners, Cloud Enablement Engineering, Cloud, Security, Architecture, and our revenue aligned engineering teams. This leader will run a complex, multi year, firm wide flagship programme, ensuring SRE's strategic agenda is delivered consistently, transparently, and with strong execution discipline. HOW YOU WILL FULFILL YOUR POTENTIAL Lead SRE wide and Core Engineering strategic programmes Drive large, cross divisional change initiative that evolves the firm's reliability posture, observability strategy, cloud adoption readiness, incident management maturity, capacity planning, and production tooling ecosystem. Partner with SRE technical leaders to translate strategy into programme scope, milestones, outcomes, and measurement frameworks. Provide transparent reporting, executive updates, risk escalation, and budget tracking for senior Engineering leadership. Run forums and ensure alignment with firm wide engineering standards and regulatory expectations. Risk & issue management Identify programme level risks and impediments, drive mitigation plans, and escalation appropriately to ensure programme health. Cross functional coordination & delivery execution Work with Product, Design, Engineering, Site Reliability Engineering, Cloud teams, Security, and revenue aligned engineering to execute front to back change initiatives. Operational excellence & transformation tooling Promote SRE best practices and modern programme tooling for transparency and roadmap management. Support test strategy development, production readiness checks, and post implementation reviews. Champion SRE's mission Embed SRE principles-reliability, observability, incident learning, automation, and continuous improvement-into all programme plans and change frameworks. Ensure technology, process, and organisational changes align with SRE's core mission of delivering resilient, scalable, and sustainable production systems. SKILLS & EXPERIENCE WE'RE LOOKING FOR Basic Qualifications 7-10+ years of programme management, transformation leadership, or large scale engineering change experience. Proven track record delivering cross functional programmes involving teams from many disciplines. Strong communication skills with ability to influence senior technical and non technical stakeholders. Experience managing risk, budgets, multi team dependencies, and programme governance. Preferred Qualifications Strong growth mindset and drive to make a difference. Understanding of SRE principles, production operations, digital resilience, observability tooling, incident management, and cloud native platforms. Experience in large engineering organisations or technology led transformation. Familiarity with Agile delivery, OKRs, JIRA/Confluence, testing frameworks, and enterprise planning tooling. Ability to work in fast paced engineering environments with multiple competing priorities. ABOUT GOLDMAN SACHS At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law. Job Info Job Identification 161060 Job Category Vice President Posting Date 03/03/2026, 02:09 PM Locations London, Greater London, England, United Kingdom Healthcare & Medical Services We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally We offer competitive vacation policies based on employee level and office location. We promote time off from work to recharge by providing generous vacation entitlements and a minimum of three weeks expected vacation usage each year. Financial Wellness & Retirement We assist employees in saving and planning for retirement, offer financial support for higher education, and provide a number of benefits to help employees prepare for the unexpected. We offer live financial education and content on a variety of topics to address the spectrum of employees' priorities. Health We offer a medical advocacy service for employees and family members facing critical health situations, and counseling and referral services through the Employee Assistance Program (EAP). We provide Global Medical, Security and Travel Assistance and a Workplace Ergonomics Program. We also offer state of the art on site health centers in certain offices. Fitness To encourage employees to live a healthy and active lifestyle, some of our offices feature on site fitness centers. For eligible employees we typically reimburse fees paid for a fitness club membership or activity (up to a pre approved amount). We offer on site child care centers that provide full time and emergency back up care, as well as mother and baby rooms and homework rooms. In every office, we provide advice and counseling services, expectant parent resources and transitional programs for parents returning from parental leave. Adoption, surrogacy, egg donation and egg retrieval stipends are also available. Benefits at Goldman Sachs Read more about the full suite of class leading benefits our firm has to offer. Learn More
Infrastructure Manager (Networks)
DCV Technologies Limited
Position: Infrastructure Manager (Networks) Location: Bracknell/London/Reading (Hybrid-3 days a week from office) 6 months contract position Role Overview The Infrastructure Manager (Networks) is responsible for ensuring the effective, reliable, and secure delivery of network services across the enterprise. This role drives operational excellence, leads managed service providers, and ensures alignment between network services, business strategy, and technical direction. The ideal candidate is a seasoned technology professional with extensive infrastructure knowledge, strong vendor management experience, and proven leadership capabilities within high demand environments such as retail. ?Mandatory Skills: Checkpoint Security Implement & Maintain. Key Responsibilities Service Ownership & Delivery Own end to end delivery of Network RUN & Change services. Ensure service availability, performance, and continual improvement across LAN, WAN, wireless, and security technologies. Serve as the authoritative point of escalation for all network related incidents and issues. Stakeholder & Vendor Management Build strong relationships with key business stakeholders to understand commercial, operational, and strategic priorities. Act as the relationship owner for strategic, key, and preferred vendors. Manage high value third party contracts, including renewals, SLAs, KPIs, service penalties, and innovation commitments. Strategic Alignment & Planning Collaborate with Architecture teams to ensure network services align with technical and business strategies. Analyse and forecast demand for network services based on business consumption patterns. Assess market trends and technology advancements, incorporating insights into service strategy. Operational Excellence Oversee and evolve operating procedures, frameworks, and processes in a managed service environment. Work closely with Service Management & Integration (SIAM) teams to ensure effective incident, problem, change, and capacity management. Prepare and present business cases for network improvements and innovation initiatives. Leadership Lead and mentor network teams, promoting a culture of ownership, collaboration, and continuous improvement. Conduct regular project and service reviews with internal stakeholders and vendors. Skills & Experience Required Technical Skills Strong understanding of enterprise LAN/WAN technologies, large scale distributed networks, and data centre networking. Hands on experience with: SD WAN implementations Wireless networking technologies Network security, load balancing, and remote access solutions Micro segmentation platforms (e.g., VMware NSX T) Professional Experience Proven leadership experience in managed network services within a complex enterprise environment. Demonstrable experience defining and managing SLAs, KPIs, and operational targets. Successful track record managing multimillion pound contracts and vendor relationships. Strong analytical, problem solving, and communication skills (both written & verbal). Ability to work under pressure in fast paced environments with high levels of accuracy and attention to detail. Experience in project management and delivery oversight is highly desirable. Retail sector experience preferred. JBRP1_UKTJ
Mar 05, 2026
Full time
Position: Infrastructure Manager (Networks) Location: Bracknell/London/Reading (Hybrid-3 days a week from office) 6 months contract position Role Overview The Infrastructure Manager (Networks) is responsible for ensuring the effective, reliable, and secure delivery of network services across the enterprise. This role drives operational excellence, leads managed service providers, and ensures alignment between network services, business strategy, and technical direction. The ideal candidate is a seasoned technology professional with extensive infrastructure knowledge, strong vendor management experience, and proven leadership capabilities within high demand environments such as retail. ?Mandatory Skills: Checkpoint Security Implement & Maintain. Key Responsibilities Service Ownership & Delivery Own end to end delivery of Network RUN & Change services. Ensure service availability, performance, and continual improvement across LAN, WAN, wireless, and security technologies. Serve as the authoritative point of escalation for all network related incidents and issues. Stakeholder & Vendor Management Build strong relationships with key business stakeholders to understand commercial, operational, and strategic priorities. Act as the relationship owner for strategic, key, and preferred vendors. Manage high value third party contracts, including renewals, SLAs, KPIs, service penalties, and innovation commitments. Strategic Alignment & Planning Collaborate with Architecture teams to ensure network services align with technical and business strategies. Analyse and forecast demand for network services based on business consumption patterns. Assess market trends and technology advancements, incorporating insights into service strategy. Operational Excellence Oversee and evolve operating procedures, frameworks, and processes in a managed service environment. Work closely with Service Management & Integration (SIAM) teams to ensure effective incident, problem, change, and capacity management. Prepare and present business cases for network improvements and innovation initiatives. Leadership Lead and mentor network teams, promoting a culture of ownership, collaboration, and continuous improvement. Conduct regular project and service reviews with internal stakeholders and vendors. Skills & Experience Required Technical Skills Strong understanding of enterprise LAN/WAN technologies, large scale distributed networks, and data centre networking. Hands on experience with: SD WAN implementations Wireless networking technologies Network security, load balancing, and remote access solutions Micro segmentation platforms (e.g., VMware NSX T) Professional Experience Proven leadership experience in managed network services within a complex enterprise environment. Demonstrable experience defining and managing SLAs, KPIs, and operational targets. Successful track record managing multimillion pound contracts and vendor relationships. Strong analytical, problem solving, and communication skills (both written & verbal). Ability to work under pressure in fast paced environments with high levels of accuracy and attention to detail. Experience in project management and delivery oversight is highly desirable. Retail sector experience preferred. JBRP1_UKTJ
Hays Specialist Recruitment Limited
Director of Digital
Hays Specialist Recruitment Limited
DIRECTOR OF DIGITAL SALARY - £80,000 - £100,000 + BENEFITS HYBRID WORKING - EAST YORKSHIRE Your new role My client is looking for a Director of Digital to lead the organisation's end-to-end digital, systems and technology agenda at a pivotal stage of growth. This is a rare opportunity to shape the digital future of a rapidly expanding organisation with an ambitious transformation roadmap, a complex OSS/BSS landscape, and a deep commitment to innovation, security, and data-driven decision-making.This appointment requires a high-calibre leader with the intellect, gravitas and delivery capability to influence at board level while galvanising multi-disciplinary teams across the organisation. What you'll need to succeed The Director of Digital will oversee the operational excellence and strategic development of the digital ecosystem. This includes managing a multi-layered technology estate, governing enterprise architecture, ensuring robust cyber protection, and delivering a dynamic digital transformation programme aligned to business growth.This is both a strategic and operational role-requiring an individual who can define long-term vision while ensuring short-term performance, stability and compliance.Key Responsibilities Strategic Leadership & Transformation Operational Excellence Data, Insight & Performance People, Leadership & Culture Governance, Risk & Commercial Management The successful candidate will need to have experience in the following key areas: Extensive leadership experience across digital, IT operations, software engineering, enterprise architecture and/or large-scale systems development. Strong background in digital transformation, data strategy and delivery of complex technology programmes in enterprise environments. Demonstrable experience in cyber/InfoSec governance, regulatory frameworks and high-availability systems operations. Deep familiarity with OSS/BSS platforms, enterprise tooling, data environments and modern digital patterns. What you'll get in return The role is a HYBRID Based position with 2/3 days required at the HQ in East Yorkshire. The package on offer is between £80,000 - £100,000 + Benefits. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Mar 04, 2026
Full time
DIRECTOR OF DIGITAL SALARY - £80,000 - £100,000 + BENEFITS HYBRID WORKING - EAST YORKSHIRE Your new role My client is looking for a Director of Digital to lead the organisation's end-to-end digital, systems and technology agenda at a pivotal stage of growth. This is a rare opportunity to shape the digital future of a rapidly expanding organisation with an ambitious transformation roadmap, a complex OSS/BSS landscape, and a deep commitment to innovation, security, and data-driven decision-making.This appointment requires a high-calibre leader with the intellect, gravitas and delivery capability to influence at board level while galvanising multi-disciplinary teams across the organisation. What you'll need to succeed The Director of Digital will oversee the operational excellence and strategic development of the digital ecosystem. This includes managing a multi-layered technology estate, governing enterprise architecture, ensuring robust cyber protection, and delivering a dynamic digital transformation programme aligned to business growth.This is both a strategic and operational role-requiring an individual who can define long-term vision while ensuring short-term performance, stability and compliance.Key Responsibilities Strategic Leadership & Transformation Operational Excellence Data, Insight & Performance People, Leadership & Culture Governance, Risk & Commercial Management The successful candidate will need to have experience in the following key areas: Extensive leadership experience across digital, IT operations, software engineering, enterprise architecture and/or large-scale systems development. Strong background in digital transformation, data strategy and delivery of complex technology programmes in enterprise environments. Demonstrable experience in cyber/InfoSec governance, regulatory frameworks and high-availability systems operations. Deep familiarity with OSS/BSS platforms, enterprise tooling, data environments and modern digital patterns. What you'll get in return The role is a HYBRID Based position with 2/3 days required at the HQ in East Yorkshire. The package on offer is between £80,000 - £100,000 + Benefits. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
EngineeringUK
Customer Success Manager, Commerce Cloud / E-Commerce Space
EngineeringUK
You will need to login before you can apply for a job. Customer Success Manager, Commerce Cloud / E-Commerce Space Sector: Customer Services, Sales and Business Development, Technology - Role: Manager - Contract Type: Permanent - Hours: Full Time. For our customers who wish to get the most value out of Salesforce with enterprise and rapid support, delivered by our most skilled experts, they purchase our Signature Success Plan. When you have Signature, you unlock our deepest level of partnership, most skilled expertise, and tools to stay agile. As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce's customer organizations. You are a trusted advisor, forging deep relationships with your customers and account teams and maintaining an awareness of key events, needs, potential risks, and value drivers. With a continual focus on your customers' business needs, you will help to improve their overall technical and operational health, helping them to realize the maximum value out of their Salesforce investment. You will act as a point of contact for any major customer incidents, being responsible for managing expectations and communications through the resolution of such incidents. These activities will enable you to proactively set the customer up for success through optimisation of the platform, with special care during critically important peak events. This will require deep technical knowledge of the Salesforce platform, and the ability to work closely across internal and external teams to provide a unified Signature experience. Your Impact Serve as the single point of customer accountability responsible for the orchestration of all Signature deliverables, experience, renewal, and expansion. Cultivate and maintain stakeholder relationships with the customer's IT and business executive leadership, sponsors, and decision makers within customer organisations that have purchased Signature. Help your customers achieve their business goals and outcomes on the Salesforce platform by: Coordinating the completion of the Signature Success catalog of services as required for your customer. Providing timely, proactive Salesforce feature guidance based on the areas of interest for your customer. Acting as an advisor to your customers for the adoption of new features of Salesforce's annual release schedules and identifying potential challenges and risks to your customer's implementation. Communicate the value of Signature Success. Be accountable for ensuring all collaborators understand this value so that customers continue to renew Signature Success. Act as an advocate for customers during the triage and resolution of high severity cases to assist with the timely resolution of these issues. The CSM may be required for occasional travel to customer sites and may need to be available for some after hour or weekend coverage, depending on the customer's need. Minimum Requirements Minimum of 7 years of work experience in one or more of the following: Technical Customer Success, Salesforce CRM or SaaS platform use, project leadership, technology solutions development, technical solutions, and/or solutions architecture. Experience with Salesforce Sales Cloud and/or Service Cloud and/or a relevant competing platform. 4+ years' experience in management consulting services. Exceptional communication and presentation skills with demonstrated ability to communicate and influence effectively at all levels of the organization, including executive and C level. Skills for analysing technical concepts and translating them into business terms and mapping business requirements into technical features. Ability to explain complex technical concepts in business friendly terms to customers, then explain customer needs to internal partners. Knowledge of software development process and design methodologies. Experience leading efforts of cross functional teams to facilitate the resolution or disposition of customer needs or projects. Preferred Requirements Salesforce product certifications are a plus (AI Associate, Administrator, Advanced Administrator, Platform App Builder, Sales Cloud Consultant, and Commerce Cloud Consultant). Knowledge of Salesforce products and features, capabilities, best use, and how to deploy. Experience working with Enterprise level customers. Note This role is office flexible, and the expectation is to be in office 3 days per week. Company About Us We're Salesforce, the Customer Company, inspiring the future of business with CRM + AI + Data + Trust + You. Leading with our core values, we help companies across every industry blaze new trails and connect with their customers in a whole new way with our AI CRM. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Our Commitment to Equality At Salesforce, our commitment to driving equality and greater business value does not waver. We're working with employees, partners, Trailblazers, and customers to move closer to equality for all. "We are our own greatest asset in making the changes needed for a more accessible workplace ." - Catherine Nichols VP Office of Accessibility, Salesforce. We are a Disability Confident Scheme member Salesforce is proud to be part of the Disability Confident Scheme, supporting employers in recruiting and retaining talent with disabilities or long term health conditions in the UK. We are committed to providing accommodations that best suits your needs for your interview; applicants can opt in to the scheme using this accommodation form. Need career support before applying? We are proud to partner with Evenbreak. If you wish to apply for any of our roles, please access Evenbreak's Career Hive for free resources, including one to one personalised career coaching. Disability Inclusive Workplace At Salesforce, we strive to create a workplace that is inclusive and accessible for all The Office of Accessibility Salesforce's Office of Accessibility provides dedicated support to ensure Salesforce employees have the right tools and resources to perform - and thrive - in the workplace. From the very start of the hiring process, we offer an inclusive work environment for all. For more on the Office of Accessibility, visit our webpage. Meet Our Equality Groups: Abilityforce Accessibility and disabilities inclusion is part of our commitment. We believe that everyone should benefit from our products Awards and Achievements The Valuable 500: In December 2019 Salesforce joined The Valuable 500, a worldwide call for 500 of the most influential businesses to include disability on their leadership agenda and to end biased attitudes towards disability in business. ILO Global Business and Disability Network: Salesforce is a member of the ILO Global Business and Disability Network Disability Equality Index Award UK 2024: The Disability:IN DEI index documents the growing importance of disability data In 2024, Salesforce achieved the top score of 100 Member of Business Disability Forum: Salesforce has been regularly partnering with the UK leading business membership organization in disability inclusion. Create a job alert and receive personalised job recommendations straight to your inbox.
Mar 04, 2026
Full time
You will need to login before you can apply for a job. Customer Success Manager, Commerce Cloud / E-Commerce Space Sector: Customer Services, Sales and Business Development, Technology - Role: Manager - Contract Type: Permanent - Hours: Full Time. For our customers who wish to get the most value out of Salesforce with enterprise and rapid support, delivered by our most skilled experts, they purchase our Signature Success Plan. When you have Signature, you unlock our deepest level of partnership, most skilled expertise, and tools to stay agile. As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce's customer organizations. You are a trusted advisor, forging deep relationships with your customers and account teams and maintaining an awareness of key events, needs, potential risks, and value drivers. With a continual focus on your customers' business needs, you will help to improve their overall technical and operational health, helping them to realize the maximum value out of their Salesforce investment. You will act as a point of contact for any major customer incidents, being responsible for managing expectations and communications through the resolution of such incidents. These activities will enable you to proactively set the customer up for success through optimisation of the platform, with special care during critically important peak events. This will require deep technical knowledge of the Salesforce platform, and the ability to work closely across internal and external teams to provide a unified Signature experience. Your Impact Serve as the single point of customer accountability responsible for the orchestration of all Signature deliverables, experience, renewal, and expansion. Cultivate and maintain stakeholder relationships with the customer's IT and business executive leadership, sponsors, and decision makers within customer organisations that have purchased Signature. Help your customers achieve their business goals and outcomes on the Salesforce platform by: Coordinating the completion of the Signature Success catalog of services as required for your customer. Providing timely, proactive Salesforce feature guidance based on the areas of interest for your customer. Acting as an advisor to your customers for the adoption of new features of Salesforce's annual release schedules and identifying potential challenges and risks to your customer's implementation. Communicate the value of Signature Success. Be accountable for ensuring all collaborators understand this value so that customers continue to renew Signature Success. Act as an advocate for customers during the triage and resolution of high severity cases to assist with the timely resolution of these issues. The CSM may be required for occasional travel to customer sites and may need to be available for some after hour or weekend coverage, depending on the customer's need. Minimum Requirements Minimum of 7 years of work experience in one or more of the following: Technical Customer Success, Salesforce CRM or SaaS platform use, project leadership, technology solutions development, technical solutions, and/or solutions architecture. Experience with Salesforce Sales Cloud and/or Service Cloud and/or a relevant competing platform. 4+ years' experience in management consulting services. Exceptional communication and presentation skills with demonstrated ability to communicate and influence effectively at all levels of the organization, including executive and C level. Skills for analysing technical concepts and translating them into business terms and mapping business requirements into technical features. Ability to explain complex technical concepts in business friendly terms to customers, then explain customer needs to internal partners. Knowledge of software development process and design methodologies. Experience leading efforts of cross functional teams to facilitate the resolution or disposition of customer needs or projects. Preferred Requirements Salesforce product certifications are a plus (AI Associate, Administrator, Advanced Administrator, Platform App Builder, Sales Cloud Consultant, and Commerce Cloud Consultant). Knowledge of Salesforce products and features, capabilities, best use, and how to deploy. Experience working with Enterprise level customers. Note This role is office flexible, and the expectation is to be in office 3 days per week. Company About Us We're Salesforce, the Customer Company, inspiring the future of business with CRM + AI + Data + Trust + You. Leading with our core values, we help companies across every industry blaze new trails and connect with their customers in a whole new way with our AI CRM. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Our Commitment to Equality At Salesforce, our commitment to driving equality and greater business value does not waver. We're working with employees, partners, Trailblazers, and customers to move closer to equality for all. "We are our own greatest asset in making the changes needed for a more accessible workplace ." - Catherine Nichols VP Office of Accessibility, Salesforce. We are a Disability Confident Scheme member Salesforce is proud to be part of the Disability Confident Scheme, supporting employers in recruiting and retaining talent with disabilities or long term health conditions in the UK. We are committed to providing accommodations that best suits your needs for your interview; applicants can opt in to the scheme using this accommodation form. Need career support before applying? We are proud to partner with Evenbreak. If you wish to apply for any of our roles, please access Evenbreak's Career Hive for free resources, including one to one personalised career coaching. Disability Inclusive Workplace At Salesforce, we strive to create a workplace that is inclusive and accessible for all The Office of Accessibility Salesforce's Office of Accessibility provides dedicated support to ensure Salesforce employees have the right tools and resources to perform - and thrive - in the workplace. From the very start of the hiring process, we offer an inclusive work environment for all. For more on the Office of Accessibility, visit our webpage. Meet Our Equality Groups: Abilityforce Accessibility and disabilities inclusion is part of our commitment. We believe that everyone should benefit from our products Awards and Achievements The Valuable 500: In December 2019 Salesforce joined The Valuable 500, a worldwide call for 500 of the most influential businesses to include disability on their leadership agenda and to end biased attitudes towards disability in business. ILO Global Business and Disability Network: Salesforce is a member of the ILO Global Business and Disability Network Disability Equality Index Award UK 2024: The Disability:IN DEI index documents the growing importance of disability data In 2024, Salesforce achieved the top score of 100 Member of Business Disability Forum: Salesforce has been regularly partnering with the UK leading business membership organization in disability inclusion. Create a job alert and receive personalised job recommendations straight to your inbox.
Triad Group Plc
Data Architect
Triad Group Plc Milton Keynes, Buckinghamshire
Overview Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary up to £75,000, plus excellent company benefits. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. We deliver high-quality solutions that make a real difference to users, citizens and consumers. At Triad, collaboration thrives, knowledge is shared, and every voice matters. Our close-knit, supportive culture ensures you're valued from day one. Whether working with cutting-edge tech or shaping strategy for national-scale projects, you'll be trusted, challenged, and empowered to grow. We nurture learning through communities of practice and encourage creativity, autonomy, and innovation. If you're passionate about solving meaningful problems with smart and passionate people, Triad could be the place for you. Glassdoor score of 4.7 96% of our staff would recommend Triad to a friend 100% CEO approval Role Summary As a Data Architect, you will play a pivotal role in shaping the data strategy and architecture of the organisation. You'll work across various business domains, providing expert guidance to ensure data solutions align with enterprise standards and support strategic goals. This role involves close collaboration with technical architects, agile teams, and stakeholders to deliver robust, scalable, and compliant data architectures. Key Responsibilities Collaborate with chief data architects to interpret organisational data needs and translate them into practical solutions. Provide oversight and guidance to data architects in the design and production of data artefacts. Design and maintain logical and physical data models, metadata systems, and data dictionaries. Ensure adherence to organisational data architecture standards across teams. Support agile delivery teams using Scrum methodology, contributing to iterative and collaborative development. Partner with technical architects to align system architecture with data architecture best practices. Foster knowledge sharing and maintain high standards within the data architecture community. Skills and Experience Proven experience working across diverse business domains in a data architecture capacity. Strong "can-do" attitude with a proactive and solution-oriented mindset. Solid experience with agile delivery practices, particularly Scrum. Ability to design data models and metadata systems that support business objectives. Competence in developing and managing data dictionaries. Experience providing technical oversight and ensuring compliance with architectural standards. Collaborative approach to working with both data and technical architecture teams. Nice to have Experience working in the UK Public Sector, with familiarity in applying the Service Manual and Service Standard. Active contributor to data communities of practice or professional networks. Qualifications & Certifications Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent professional experience. Triad's Commitment to You As a growing and ambitious company, Triad prioritises your development and well-being: Continuous Training & Development: Access to top-rated Udemy Business courses. Work Environment: Collaborative, creative, and free from discrimination. 25 days of annual leave, plus bank holidays. Matched pension contributions (5%). Private healthcare with Bupa Gym membership support or Lakeshore Fitness access. What Our Colleagues Have to Say Please see for yourself on Glass Door and our "Day in the Life" videos at the bottom of our Careers Page. Our Selection Process After applying for the role, our in-house talent team will contact you to discuss Triad and the position. If shortlisted, you will be invited for: A technical interview session with our senior team members An interview with our CTO, including a career review and cultural fit assessment. We aim to complete interviews and progress candidates to offer stage within 2-3 weeks of the initial conversation. Other information If this role is of interest to you or you would like further information, please contact Ben Fowler and submit your application now! Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. We are proud that our recruitment process has been recognised as inclusive and accessible to disabled people who meet the minimum criteria for any role. We are a signatory on the Tech Talent Charter that aims to bring industries and organisations together to drive greater inclusion and diversity in technology roles, in addition, as a Disability Confident Leader.
Mar 04, 2026
Full time
Overview Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary up to £75,000, plus excellent company benefits. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. We deliver high-quality solutions that make a real difference to users, citizens and consumers. At Triad, collaboration thrives, knowledge is shared, and every voice matters. Our close-knit, supportive culture ensures you're valued from day one. Whether working with cutting-edge tech or shaping strategy for national-scale projects, you'll be trusted, challenged, and empowered to grow. We nurture learning through communities of practice and encourage creativity, autonomy, and innovation. If you're passionate about solving meaningful problems with smart and passionate people, Triad could be the place for you. Glassdoor score of 4.7 96% of our staff would recommend Triad to a friend 100% CEO approval Role Summary As a Data Architect, you will play a pivotal role in shaping the data strategy and architecture of the organisation. You'll work across various business domains, providing expert guidance to ensure data solutions align with enterprise standards and support strategic goals. This role involves close collaboration with technical architects, agile teams, and stakeholders to deliver robust, scalable, and compliant data architectures. Key Responsibilities Collaborate with chief data architects to interpret organisational data needs and translate them into practical solutions. Provide oversight and guidance to data architects in the design and production of data artefacts. Design and maintain logical and physical data models, metadata systems, and data dictionaries. Ensure adherence to organisational data architecture standards across teams. Support agile delivery teams using Scrum methodology, contributing to iterative and collaborative development. Partner with technical architects to align system architecture with data architecture best practices. Foster knowledge sharing and maintain high standards within the data architecture community. Skills and Experience Proven experience working across diverse business domains in a data architecture capacity. Strong "can-do" attitude with a proactive and solution-oriented mindset. Solid experience with agile delivery practices, particularly Scrum. Ability to design data models and metadata systems that support business objectives. Competence in developing and managing data dictionaries. Experience providing technical oversight and ensuring compliance with architectural standards. Collaborative approach to working with both data and technical architecture teams. Nice to have Experience working in the UK Public Sector, with familiarity in applying the Service Manual and Service Standard. Active contributor to data communities of practice or professional networks. Qualifications & Certifications Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent professional experience. Triad's Commitment to You As a growing and ambitious company, Triad prioritises your development and well-being: Continuous Training & Development: Access to top-rated Udemy Business courses. Work Environment: Collaborative, creative, and free from discrimination. 25 days of annual leave, plus bank holidays. Matched pension contributions (5%). Private healthcare with Bupa Gym membership support or Lakeshore Fitness access. What Our Colleagues Have to Say Please see for yourself on Glass Door and our "Day in the Life" videos at the bottom of our Careers Page. Our Selection Process After applying for the role, our in-house talent team will contact you to discuss Triad and the position. If shortlisted, you will be invited for: A technical interview session with our senior team members An interview with our CTO, including a career review and cultural fit assessment. We aim to complete interviews and progress candidates to offer stage within 2-3 weeks of the initial conversation. Other information If this role is of interest to you or you would like further information, please contact Ben Fowler and submit your application now! Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. We are proud that our recruitment process has been recognised as inclusive and accessible to disabled people who meet the minimum criteria for any role. We are a signatory on the Tech Talent Charter that aims to bring industries and organisations together to drive greater inclusion and diversity in technology roles, in addition, as a Disability Confident Leader.
Customer Success Manager -Aerospace & Defence
DXC Technology Inc.
Job Description CES Customer Success Manager - Aerospace & Defence As part of our overall investment and growth strategy in the UK at DXC we are looking to hire an experienced Aerospace & Defence Client Success Manager to join our CES team. The CSM is a pivotal role responsible for driving client satisfaction, fostering account growth, and ensuring operational excellence within client engagements. This role focuses on managing all aspects of service delivery, advocating client needs, and collaborating cross-functionally to achieve desired outcomes. The CSM is responsible for key performance indicators including TCV (below $5M), revenue, contract margin, and client satisfaction, while also playing a vital role in driving client retention and overall account success. Key Accountabilities and Responsibilities Being Responsible for and owning ALL aspects (both project and run) of CES delivery on the account, including contract renewal, client satisfaction, profitability, resourcing, oversight of billable roles assigned to the account and service level agreements, thereby ensuring consistent high quality execution across all engagements and meeting margin expectations. Collaborating effectively with other offerings to deliver a consistent, full stack experience for the account when needed, ensuring coordinated communication and clear ownership across all product deliverables from delivery through maintenance. Carrying responsibility for on account growth, focusing on driving opportunities under $5M, including pipeline development, proactive solutioning, change control and accurate forecasting of revenue and contract margin. Identify and secure x sell opportunities for wider CES services within existing accounts and wider associated client businesses. Serving as the central lead for all account activities outside of sales and Client Partner (CP) responsibilities, driving alignment and execution across internal and client facing teams, and providing strategic oversight and progress reporting to the CSM Territory Leader. Drive effective client partnership by aligning on resourcing strategy-ensuring clients assign capable, knowledgeable resources that complement DXC teams, and intervening strategically to resolve resourcing constraints. Drive financial governance by ensuring disciplined cash collection, proactively addressing AR challenges, and serving as the key decision maker for issue resolution. Ensure delivery and commercial compliance by partnering with the account delivery teams (Project Managers, Run Leads, etc.) to meet contractual obligations, maintain accurate internal systems, manage change controls, and drive post project learning and improvement. Collaborate effectively with peer CSMs-particularly within multi layered or large account environments-to ensure consistent client engagement, coordinated delivery, and seamless sharing of insights and account intelligence. Serving as the voice of the client within CES, advocating for their needs and expectations, aligning delivery teams to client priorities and desired outcomes acting as the central point of escalation for client issues. Driving operational excellence on the account, implementing governance structures, tracking key performance indicators (KPIs) and identifying areas for continuous improvement. Collaborating closely with cross functional teams (e.g., delivery, sales, marketing, and product) to align on client objectives, elevate risks, and surface new opportunities for value creation. Deep understanding of CES and wider DXC offerings to ensure DXC solutions are driven to the needs of the client. Primary KPIs TCV ( Revenue Contract Margin Operational and Delivery Excellence Scope, SLAs, audits, risks, service governance/timely reviews with customer, etc. Productivity: On time, great quality, within budget, LPI, right shoring, proactive rotation of talent, automation, lean, adherence to DXC standard tools, architecture, etc. Workforce planning, Billability, utilization, compliance, risk governance, etc. Pipeline: Own & win less than $5 million opportunities Client Satisfaction (References, CSAT & NPS) Secondary KPIs Client retention rate Churn management Champion talent management by fostering development and engagement through coaching, mentoring, recognition, and succession planning Essential Skills/Qualifications/Competencies Experience within the Aerospace and Defence domain Willingness to travel to client locations as required Eligibility for UK secure clearance Proven experience in client relationship management, demonstrating the ability to build, maintain, and leverage trusted partnerships to grow accounts. Strong background in delivery excellence and full lifecycle project leadership, with a track record of on time, high quality execution within budget. Ability to demonstrate value realization and business impact, showcasing a clear understanding of ROI for clients - turning their requirements into reality while understanding market trends and clients' competitors' activities to offer the best solutions. Experience in account growth and expansion, including successful renewals and up/cross sells. Demonstrates exceptional capability in internal orchestration and cross functional collaboration, aligning diverse teams to deliver shared objectives while effectively managing risk, leading account escalations, and driving internal change initiatives. Demonstrates resilience and a customer first mindset, with the ability to adapt under pressure and prioritize client needs. Demonstrates a commitment to continuously strengthening digital acumen, maintaining awareness of emerging AI and technology adoption trends, and applying this knowledge to clearly articulate DXC's offerings. Desirable - Experience of enabling digital transformation of business outcomes either as a client or as a supplier, operating across consulting or delivery. Bachelor's degree (or equivalent experience). DXC as an Employer DXC Technology helps global companies run their mission critical systems and operations while modernising IT, optimising data architectures, and ensuring security and scalability across public, private and hybrid cloud environments. With decades of driving innovation, the world's largest companies trust DXC to deploy the enterprise technology solutions to deliver new levels of performance, competitiveness, and customer experiences. We offer very competitive salaries coupled with an exciting benefits package including private medical insurance, gym membership discounts, pension contribution schemes and much more! We believe in nurturing an environment of continuous growth and development, with free training from our expansive upskilling library available to all our employees at any time. We encourage applications from those who may require flexibility in their working life for whatever reason, and/or those who are returning to the workplace. We're committed to providing this flexibility on a long term basis. DXC Technology is committed to the development of a fully inclusive and sustainable workforce. All applications for employment are assessed purely on merit, against the capabilities and competencies required for the role. DXC Technology does not discriminate on the basis of gender, ethnic origin, race, faith, or sexual orientation. For more information of our Awards and Recognitions: At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritises in person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.
Mar 04, 2026
Full time
Job Description CES Customer Success Manager - Aerospace & Defence As part of our overall investment and growth strategy in the UK at DXC we are looking to hire an experienced Aerospace & Defence Client Success Manager to join our CES team. The CSM is a pivotal role responsible for driving client satisfaction, fostering account growth, and ensuring operational excellence within client engagements. This role focuses on managing all aspects of service delivery, advocating client needs, and collaborating cross-functionally to achieve desired outcomes. The CSM is responsible for key performance indicators including TCV (below $5M), revenue, contract margin, and client satisfaction, while also playing a vital role in driving client retention and overall account success. Key Accountabilities and Responsibilities Being Responsible for and owning ALL aspects (both project and run) of CES delivery on the account, including contract renewal, client satisfaction, profitability, resourcing, oversight of billable roles assigned to the account and service level agreements, thereby ensuring consistent high quality execution across all engagements and meeting margin expectations. Collaborating effectively with other offerings to deliver a consistent, full stack experience for the account when needed, ensuring coordinated communication and clear ownership across all product deliverables from delivery through maintenance. Carrying responsibility for on account growth, focusing on driving opportunities under $5M, including pipeline development, proactive solutioning, change control and accurate forecasting of revenue and contract margin. Identify and secure x sell opportunities for wider CES services within existing accounts and wider associated client businesses. Serving as the central lead for all account activities outside of sales and Client Partner (CP) responsibilities, driving alignment and execution across internal and client facing teams, and providing strategic oversight and progress reporting to the CSM Territory Leader. Drive effective client partnership by aligning on resourcing strategy-ensuring clients assign capable, knowledgeable resources that complement DXC teams, and intervening strategically to resolve resourcing constraints. Drive financial governance by ensuring disciplined cash collection, proactively addressing AR challenges, and serving as the key decision maker for issue resolution. Ensure delivery and commercial compliance by partnering with the account delivery teams (Project Managers, Run Leads, etc.) to meet contractual obligations, maintain accurate internal systems, manage change controls, and drive post project learning and improvement. Collaborate effectively with peer CSMs-particularly within multi layered or large account environments-to ensure consistent client engagement, coordinated delivery, and seamless sharing of insights and account intelligence. Serving as the voice of the client within CES, advocating for their needs and expectations, aligning delivery teams to client priorities and desired outcomes acting as the central point of escalation for client issues. Driving operational excellence on the account, implementing governance structures, tracking key performance indicators (KPIs) and identifying areas for continuous improvement. Collaborating closely with cross functional teams (e.g., delivery, sales, marketing, and product) to align on client objectives, elevate risks, and surface new opportunities for value creation. Deep understanding of CES and wider DXC offerings to ensure DXC solutions are driven to the needs of the client. Primary KPIs TCV ( Revenue Contract Margin Operational and Delivery Excellence Scope, SLAs, audits, risks, service governance/timely reviews with customer, etc. Productivity: On time, great quality, within budget, LPI, right shoring, proactive rotation of talent, automation, lean, adherence to DXC standard tools, architecture, etc. Workforce planning, Billability, utilization, compliance, risk governance, etc. Pipeline: Own & win less than $5 million opportunities Client Satisfaction (References, CSAT & NPS) Secondary KPIs Client retention rate Churn management Champion talent management by fostering development and engagement through coaching, mentoring, recognition, and succession planning Essential Skills/Qualifications/Competencies Experience within the Aerospace and Defence domain Willingness to travel to client locations as required Eligibility for UK secure clearance Proven experience in client relationship management, demonstrating the ability to build, maintain, and leverage trusted partnerships to grow accounts. Strong background in delivery excellence and full lifecycle project leadership, with a track record of on time, high quality execution within budget. Ability to demonstrate value realization and business impact, showcasing a clear understanding of ROI for clients - turning their requirements into reality while understanding market trends and clients' competitors' activities to offer the best solutions. Experience in account growth and expansion, including successful renewals and up/cross sells. Demonstrates exceptional capability in internal orchestration and cross functional collaboration, aligning diverse teams to deliver shared objectives while effectively managing risk, leading account escalations, and driving internal change initiatives. Demonstrates resilience and a customer first mindset, with the ability to adapt under pressure and prioritize client needs. Demonstrates a commitment to continuously strengthening digital acumen, maintaining awareness of emerging AI and technology adoption trends, and applying this knowledge to clearly articulate DXC's offerings. Desirable - Experience of enabling digital transformation of business outcomes either as a client or as a supplier, operating across consulting or delivery. Bachelor's degree (or equivalent experience). DXC as an Employer DXC Technology helps global companies run their mission critical systems and operations while modernising IT, optimising data architectures, and ensuring security and scalability across public, private and hybrid cloud environments. With decades of driving innovation, the world's largest companies trust DXC to deploy the enterprise technology solutions to deliver new levels of performance, competitiveness, and customer experiences. We offer very competitive salaries coupled with an exciting benefits package including private medical insurance, gym membership discounts, pension contribution schemes and much more! We believe in nurturing an environment of continuous growth and development, with free training from our expansive upskilling library available to all our employees at any time. We encourage applications from those who may require flexibility in their working life for whatever reason, and/or those who are returning to the workplace. We're committed to providing this flexibility on a long term basis. DXC Technology is committed to the development of a fully inclusive and sustainable workforce. All applications for employment are assessed purely on merit, against the capabilities and competencies required for the role. DXC Technology does not discriminate on the basis of gender, ethnic origin, race, faith, or sexual orientation. For more information of our Awards and Recognitions: At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritises in person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.
Lead Data Architect
TPXImpact Holdings PLC
About The Role Were looking for a Lead Data Architect to join our digital transformation consultancy. This is a strategic role that leads data strategy for public sector clients. Lead Data Architects look at data holistically, supporting clients to define the vision for data in their organisation. As a Data Architect, you will: Guide and support clients to define data strategy in line with broader organisational strategy Map where and how data is used and stored across a client organisation Design data architecture Set data standards, design governance, and define ways of working for data You will bring a user-centered approach to data, ensuring that data meet the needs of users and stakeholders and helps the client to deliver effective services. You'll operate as a trusted advisor, liaising with senior client stakeholders. You will collaborate with multidisciplinary teams across design, technology, and delivery. You will lead smaller engagements or play a senior role on larger ones. You will be the source of oversight and advice on data for the wider team and for the client. The Lead level is aligned to level 6 in theSFIA framework. You will also support the development of junior colleagues and contribute to team culture and business development. Responsibilities Understanding data landscapes Analyse client data landscapes and document data systems, mapping data assets, information flows and user needs Create documentation, visual artefacts and architecture diagrams including data landscapes, data flows, and catalogued data products. Conduct Data Maturity Assessments assessing staff capabilities and data usage for decision making Developing data strategy Collaborate with client stakeholders to design data strategies aligned to organisation strategy and goals Develop prioritised roadmaps to implement data strategy Conduct options appraisals Advise on data capabilities and operating models, providing support to build data literacy where necessary Advise on AI adoption, assessing AI readiness Implementing data strategy Develop data standards, create data catalogues, identify data owners and design governance processes to maintain data quality and usability Design interoperable data solutions to meet client needs, advising on selection and implementation of data products and tools Stakeholder management Facilitate workshops and interviews with clients and users to understand user needs and organisational priorities Develop and maintain strong client relationships, building trust with senior stakeholders Communicate complex technical information to non-technical stakeholders Lead project workstreams or small/medium client work in data-related engagements Internal responsibilities Contribute to the continual development of our technology and data practice, mentor or line manage more junior consultants and contribute to internal learning Contribute to bids, proposals and marketing Maintain a strong understanding of emerging trends and technologies in the data space About YouProfessional knowledge and experience Essential: Successful track record of designing data architecture and producing architecture artefacts, e.g. data landscapes, enterprise conceptual models, and data flow diagrams Proven experience of data governance and improving data quality Experience designing or reviewing organisation-wide data strategies Strong verbal and written skills and experience of presenting technical concepts and recommendationsto both technical and non-technical audiences Demonstrable knowledge of a wide range of data solutions, common data platforms, and emerging data technologies, and understanding of common constraints and considerations Experience in a consultancy setting, demonstrating adaptability and responsiveness to client needs and working with stakeholders at multiple levels across the organisation. Experience managing senior business stakeholders Champion of user needs and user centered design in the context of data Committed to personal and professional development, staying abreast of industry trends. A technology and platform agnostic perspective. Desirable: Experience working in diverse, remote, and multi-disciplinary teams Experience with agile methodologies Experience leading projects or teams Awareness of the priorities and challenges of public sector and charity sector organisations, preferably fromexperience working in or with public sector organisations Technical skills Communicating between the technical and non-technical ability to interpret and negotiate between needs of technical and non-technical stakeholders Strategic thinking ability to define and evaluate strategies Communicating data- turn complex data into clear and well understood solutions Data innovation- identify opportunities for adopting innovative approaches or tools Data governance- define data governance and assurance for clients Data lifecycle- understand and apply data governance over a data lifecycle Metadata management- understand and promote the use of metadata repositories Data modelling- produce relevant data models across multiple subject areas Data standards- refine, develop or apply and set data standards About the Process: To Apply: If you would like to express interest in this role, please apply by submitting your CV and a cover letter max 2 pages highlighting your relevant experience against the essential requirements for the role. Deadline for applications:There is no fixed closing date for this role. Well be reviewing applications as they come in and may close the advert once weve made the required number of hires, so wed encourage you to apply as soon as possible to avoid missing out. Screening calls:We'll be arranging screening calls on a rolling basis First round Interviews to be scheduled:Within 5-10 days if shortlisted after the screening call Second round interviews & presentation:5 days from 1st stage interview We are committed to having a positive impact on the clients and the communities we serve. We actively encourage applications from women, disabled, Black, Asian, and Minority Ethnic candidates and historically under-represented groups.About UsPeople-Powered Transformation We're a purpose driven organisation, supporting organisations to build a better future for people, places and the planet. Combining vast experience in the public, private and third sectors and expertise in human-centred design, data, experience and technology, were creating sustainable solutions ready for an ever-evolving world. At the heart of TPXimpact, were collaborative and empathetic. Were a team of passionate people who care deeply about the work we do and the impact we have in the world. We know that change happens through people, with people and for people. Thats why we believe in people-powered transformation. Working in close collaboration with our clients, we seek to understand their unique challenges, questioning assumptions and building in their teams the capabilities and confidence to continue learning, iterating and adapting. Benefits Include: 30 days holiday + bank holidays 2 volunteer days for causes that you are passionate about Maternity/paternity - 6 months Maternity Leave, 3 months Paternity Leave Life assurance Employer pension contribution of 5% Health cash plan Personal learning and development budget Employee Assistance Programme Access to equity in the business through a Share Incentive Plan Green incentive programmes including Electric Vehicle Leasing and the Cycle to Work Scheme Financial advice Health assessments About TPXimpact - Digital Transformation We drive fundamental change in approaches to product and service development, delivery and technology. Our agile, multidisciplinary teams use technology, design and data to deliver better results, improving outcomes for individuals, organisations and communities. By working in the open, in partnership with our clients, we not only transform their systems and services but also build the capability of their teams, so work can continue without us in the longer term. Our focus is sustainable change, always delivered with positive impact. Were an inclusive employer, and we care about diversity in our teams. Let us know in your application if you have accessibility requirements during the interview. JBRP1_UKTJ
Mar 04, 2026
Full time
About The Role Were looking for a Lead Data Architect to join our digital transformation consultancy. This is a strategic role that leads data strategy for public sector clients. Lead Data Architects look at data holistically, supporting clients to define the vision for data in their organisation. As a Data Architect, you will: Guide and support clients to define data strategy in line with broader organisational strategy Map where and how data is used and stored across a client organisation Design data architecture Set data standards, design governance, and define ways of working for data You will bring a user-centered approach to data, ensuring that data meet the needs of users and stakeholders and helps the client to deliver effective services. You'll operate as a trusted advisor, liaising with senior client stakeholders. You will collaborate with multidisciplinary teams across design, technology, and delivery. You will lead smaller engagements or play a senior role on larger ones. You will be the source of oversight and advice on data for the wider team and for the client. The Lead level is aligned to level 6 in theSFIA framework. You will also support the development of junior colleagues and contribute to team culture and business development. Responsibilities Understanding data landscapes Analyse client data landscapes and document data systems, mapping data assets, information flows and user needs Create documentation, visual artefacts and architecture diagrams including data landscapes, data flows, and catalogued data products. Conduct Data Maturity Assessments assessing staff capabilities and data usage for decision making Developing data strategy Collaborate with client stakeholders to design data strategies aligned to organisation strategy and goals Develop prioritised roadmaps to implement data strategy Conduct options appraisals Advise on data capabilities and operating models, providing support to build data literacy where necessary Advise on AI adoption, assessing AI readiness Implementing data strategy Develop data standards, create data catalogues, identify data owners and design governance processes to maintain data quality and usability Design interoperable data solutions to meet client needs, advising on selection and implementation of data products and tools Stakeholder management Facilitate workshops and interviews with clients and users to understand user needs and organisational priorities Develop and maintain strong client relationships, building trust with senior stakeholders Communicate complex technical information to non-technical stakeholders Lead project workstreams or small/medium client work in data-related engagements Internal responsibilities Contribute to the continual development of our technology and data practice, mentor or line manage more junior consultants and contribute to internal learning Contribute to bids, proposals and marketing Maintain a strong understanding of emerging trends and technologies in the data space About YouProfessional knowledge and experience Essential: Successful track record of designing data architecture and producing architecture artefacts, e.g. data landscapes, enterprise conceptual models, and data flow diagrams Proven experience of data governance and improving data quality Experience designing or reviewing organisation-wide data strategies Strong verbal and written skills and experience of presenting technical concepts and recommendationsto both technical and non-technical audiences Demonstrable knowledge of a wide range of data solutions, common data platforms, and emerging data technologies, and understanding of common constraints and considerations Experience in a consultancy setting, demonstrating adaptability and responsiveness to client needs and working with stakeholders at multiple levels across the organisation. Experience managing senior business stakeholders Champion of user needs and user centered design in the context of data Committed to personal and professional development, staying abreast of industry trends. A technology and platform agnostic perspective. Desirable: Experience working in diverse, remote, and multi-disciplinary teams Experience with agile methodologies Experience leading projects or teams Awareness of the priorities and challenges of public sector and charity sector organisations, preferably fromexperience working in or with public sector organisations Technical skills Communicating between the technical and non-technical ability to interpret and negotiate between needs of technical and non-technical stakeholders Strategic thinking ability to define and evaluate strategies Communicating data- turn complex data into clear and well understood solutions Data innovation- identify opportunities for adopting innovative approaches or tools Data governance- define data governance and assurance for clients Data lifecycle- understand and apply data governance over a data lifecycle Metadata management- understand and promote the use of metadata repositories Data modelling- produce relevant data models across multiple subject areas Data standards- refine, develop or apply and set data standards About the Process: To Apply: If you would like to express interest in this role, please apply by submitting your CV and a cover letter max 2 pages highlighting your relevant experience against the essential requirements for the role. Deadline for applications:There is no fixed closing date for this role. Well be reviewing applications as they come in and may close the advert once weve made the required number of hires, so wed encourage you to apply as soon as possible to avoid missing out. Screening calls:We'll be arranging screening calls on a rolling basis First round Interviews to be scheduled:Within 5-10 days if shortlisted after the screening call Second round interviews & presentation:5 days from 1st stage interview We are committed to having a positive impact on the clients and the communities we serve. We actively encourage applications from women, disabled, Black, Asian, and Minority Ethnic candidates and historically under-represented groups.About UsPeople-Powered Transformation We're a purpose driven organisation, supporting organisations to build a better future for people, places and the planet. Combining vast experience in the public, private and third sectors and expertise in human-centred design, data, experience and technology, were creating sustainable solutions ready for an ever-evolving world. At the heart of TPXimpact, were collaborative and empathetic. Were a team of passionate people who care deeply about the work we do and the impact we have in the world. We know that change happens through people, with people and for people. Thats why we believe in people-powered transformation. Working in close collaboration with our clients, we seek to understand their unique challenges, questioning assumptions and building in their teams the capabilities and confidence to continue learning, iterating and adapting. Benefits Include: 30 days holiday + bank holidays 2 volunteer days for causes that you are passionate about Maternity/paternity - 6 months Maternity Leave, 3 months Paternity Leave Life assurance Employer pension contribution of 5% Health cash plan Personal learning and development budget Employee Assistance Programme Access to equity in the business through a Share Incentive Plan Green incentive programmes including Electric Vehicle Leasing and the Cycle to Work Scheme Financial advice Health assessments About TPXimpact - Digital Transformation We drive fundamental change in approaches to product and service development, delivery and technology. Our agile, multidisciplinary teams use technology, design and data to deliver better results, improving outcomes for individuals, organisations and communities. By working in the open, in partnership with our clients, we not only transform their systems and services but also build the capability of their teams, so work can continue without us in the longer term. Our focus is sustainable change, always delivered with positive impact. Were an inclusive employer, and we care about diversity in our teams. Let us know in your application if you have accessibility requirements during the interview. JBRP1_UKTJ
Director of Software Engineering
Capital One
White Collar Factory (95009), United Kingdom, London, London Director of Software Engineering About this role We are looking for a Director of Software Engineering to lead a team of 100+ engineers. We're looking for someone who is results-oriented, able to partner with business leaders and go toe-to-toe with the best engineers on technical rigour. You'll be responsible for all the technologists within a series of our 'outcome teams': established to drive forward business outcomes. You'll be an excellent leader of people and communicator. You'll be able to seamlessly switch from executive-level progress conversations, to diving deep into solutions, to contributing to strategic discussions around roadmaps. You'll be able to provide clear thinking and direction to cut through ambiguity. You'll be able to partner well with the local business leadership team and with enterprise stakeholders; providing objective assessments of the likely cost and risk trade-offs for different solutions, and clear paths forward. What you'll do Leadership of a team of 100+ technologists (Software Engineers, Quality Engineers and Architects): operating engineering at scale within a complex regulated environment Work together with Product and Design teams on the overall product roadmap for key business capabilities and goals Elevate great talent and ensure you have a clear agenda for development in the team. Actively manage performance across the team to develop talent over time Drive for effective delivery with pace and precision across the different outcome teams Liaising with and managing enterprise stakeholders primarily based in the US, who often have deep expertise on particular domains Manage a team with a blend of associates and third party engineers, and ensure effective oversight of the relevant third parties within the domain. Seek and share the context of the wider organisation, its purpose, commitments and opportunities to enable and engage your team with customer and organisational outcomes Stay up to date with the latest relevant changes in regulation and enterprise process Maintain broad knowledge and awareness of the latest relevant technologies and engineering practices Be a key voice in technical design reviews - ensuring a clear and consistent approach to engineering practices Support the career growth and development of the team What we're looking for You'll have a clear track record of leading large software engineering teams, and a proven track record of driving high performance You'll be able to solve complex challenges across people, process and technology. A high level of intellectual curiosity and comfort with ambiguity is essential. You will have the ability to deep dive on different technology options quickly and provide recommendations on a path forward. You will have excellent critical thinking skills and be able to provide thoughtful and effective counsel to leaders across the business You're passionate about recruiting and developing great engineering talent You'll be able to drive results quickly individually, whilst enabling others through the establishing of clear patterns and practices for engineering teams. You'll possess excellent communication skills, with an ability to adapt and communicate compellingly and with authenticity to any audience (including internal and external stakeholders) You'll be aware of the latest native developments within AWS and have real world experience You'll have an understanding of the latest cybersecurity trends and how they impact engineering practice You'll be able to work within enterprise policies/guidelines while customising to fit the UK to strike the right balance You're comfortable in reaching pragmatic outcomes between short-term and long-term business needs Knowledge of the UK / US regulatory, consumer lending and technology landscapes (preferred) Where and how you'll work This is a permanent position based in our London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associate
Mar 04, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London Director of Software Engineering About this role We are looking for a Director of Software Engineering to lead a team of 100+ engineers. We're looking for someone who is results-oriented, able to partner with business leaders and go toe-to-toe with the best engineers on technical rigour. You'll be responsible for all the technologists within a series of our 'outcome teams': established to drive forward business outcomes. You'll be an excellent leader of people and communicator. You'll be able to seamlessly switch from executive-level progress conversations, to diving deep into solutions, to contributing to strategic discussions around roadmaps. You'll be able to provide clear thinking and direction to cut through ambiguity. You'll be able to partner well with the local business leadership team and with enterprise stakeholders; providing objective assessments of the likely cost and risk trade-offs for different solutions, and clear paths forward. What you'll do Leadership of a team of 100+ technologists (Software Engineers, Quality Engineers and Architects): operating engineering at scale within a complex regulated environment Work together with Product and Design teams on the overall product roadmap for key business capabilities and goals Elevate great talent and ensure you have a clear agenda for development in the team. Actively manage performance across the team to develop talent over time Drive for effective delivery with pace and precision across the different outcome teams Liaising with and managing enterprise stakeholders primarily based in the US, who often have deep expertise on particular domains Manage a team with a blend of associates and third party engineers, and ensure effective oversight of the relevant third parties within the domain. Seek and share the context of the wider organisation, its purpose, commitments and opportunities to enable and engage your team with customer and organisational outcomes Stay up to date with the latest relevant changes in regulation and enterprise process Maintain broad knowledge and awareness of the latest relevant technologies and engineering practices Be a key voice in technical design reviews - ensuring a clear and consistent approach to engineering practices Support the career growth and development of the team What we're looking for You'll have a clear track record of leading large software engineering teams, and a proven track record of driving high performance You'll be able to solve complex challenges across people, process and technology. A high level of intellectual curiosity and comfort with ambiguity is essential. You will have the ability to deep dive on different technology options quickly and provide recommendations on a path forward. You will have excellent critical thinking skills and be able to provide thoughtful and effective counsel to leaders across the business You're passionate about recruiting and developing great engineering talent You'll be able to drive results quickly individually, whilst enabling others through the establishing of clear patterns and practices for engineering teams. You'll possess excellent communication skills, with an ability to adapt and communicate compellingly and with authenticity to any audience (including internal and external stakeholders) You'll be aware of the latest native developments within AWS and have real world experience You'll have an understanding of the latest cybersecurity trends and how they impact engineering practice You'll be able to work within enterprise policies/guidelines while customising to fit the UK to strike the right balance You're comfortable in reaching pragmatic outcomes between short-term and long-term business needs Knowledge of the UK / US regulatory, consumer lending and technology landscapes (preferred) Where and how you'll work This is a permanent position based in our London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associate
Government Digital & Data
Principal Data & Systems Architect - Infected Blood Compensation Authority - G6
Government Digital & Data
Location Glasgow, Newcastle-upon-Tyne About the job Job summary The Infected Blood Compensation Authority (IBCA) is responsible for delivering a compensation scheme that has been long awaited by the infected blood community to provide financial compensation to victims of infected blood on a UK-wide basis. This role sits within our Data Operations team in the IBCA Data Directorate and will lead the team of data solution, and data architects that are focus on the design of the IBCA data platform and organisational wide data modelling. The Data Operations team is responsible for developing and running safe and secure data solutions that provide a single source of truth for those going through their compensation journey. They are designing and building a new data platform using Amazon Web Services (AWS) and data management and intelligence products using Databricks and Quantexa. We are taking a product-centric approach treating data as a product and are building squads around our products, with a focus on paying compensation to those impacted by the infected blood scandal seamlessly. You will focus on designing scalable and flexible data solutions for data management processes (including data integration and master data management), ensuring data quality and continuous data publication to our consuming users and services, and driving a culture of problem statement driven design. Working at IBCA gives you a huge opportunity to make an impact on those who deserve compensation, and this role suits a candidate who can spearhead solutions from the ground up to take from ideation to reality so that data is an enabler to everything IBCA does. Job description As the Principle Data & Systems Architect for our data platform and products, you'll be critical to delivering the design of the IBCA data platform through technical solution and data architecture in addition to data modelling capabilities. You will mature the quality of our architecture practices and should be committed to delivering high-impact, secure data solutions to achieve IBCA's objectives. This post is within a data delivery setting, especially one focussed on AWS, Quantexa and Databricks. You will: Set the direction for data and systems architecture ensuring infrastructure is modular, resilient and aligned with business objectives Provide technical guidance for the development of designs across the data platform including integration and master data management encompassing secure by design principles such as 'privacy by design' and 'zero trust' architectures Ensure designs are scalable, secure and efficient and that they create systemic resilience of all data assets against emerging threats Lead efforts to standardise the enterprise data fabric streamlining ingestion patterns and integrating data from various sources of varying fidelity, ensuring a 'single source of truth' that promotes data consistency, accuracy, and quality Be responsible for data ontology ensuring that there are enterprise logical and physical data models embedded across the organisation to support operational efficiency and analytical capabilities, and these follow set data standards and data management policies Build and mentor a high-performing architecture function, fostering a culture of technical excellence and cross-functional collaboration. Help the data architecture practices thrive, you will call on your expertise in emerging data management approaches including on data centralisation and apply these to help the organisation deliver success Develop our internal data architecture capability by developing L&D routeways, shaping careers paths and recruiting talent to the organisation Provide leadership and guidance to the team, further developing your own architecture, delivery management and leadership skills Work with business stakeholders and across digital service teams, understanding their needs and translating them into high- and low-level architecture designs Work with industry partners to leverage the best of new and emerging tools and approaches Responsibilities Strategic Planning: Develop and execute the Data & Systems Architecture strategy. You will ensure the technical roadmap doesn't just store data, but actively powers business intelligence and AI readiness, aligning complex infrastructure with long-term organisational goals. Team Leadership: Use your expertise to build and maintain excellence in data & system architecture capabilities by building, leading, and mentoring a team of technical solution architects, data architects and modellers, fostering a collaborative and high-performing culture that bridges the gap between engineering and strategic business value. Data Platform Solution Design: Design and model robust, scalable, efficient and cost-effective data solutions for data ingestion, transformation, integration, publication and storage - and be the assurer of designs at architecture review boards such as Technical Design Authority. Data Quality: Ensure data quality and integrity across the data platform. Data Governance: Prescribe the level of data governance required, taking responsibility for assurance and make recommendations to ensure compliance with legal, regulatory and security standards. System Interoperability: Define the standards for the Data Platform to ensure API-first architecture and microservices so they there is seamless data flow and system integration via data publication. Collaboration: Work closely with business teams to understand data requirements and recommend design choices and provide technical expertise; and partner with senior leaders to provide assurance on solutions as they transition between design, implementation and live. Person specification Essential Criteria Accomplished expert with extensive hands-on experience at a senior level of defining and implementing data and system architecture. You must have significant experience in designing AWS ecosystems that host data management systems and orchestrate data integration, data quality & transformation processes, data matching and master data management and data publication. (Lead essential criteria) Deep proficiency in architecting end-to-end data lifecycles. This includes the strategic application of Data Lakes, Lakehouses, and NoSQL/SQL environments, with a focus on system interoperability. Demonstrable experience in building or radically transforming data & system architecture functions from scratch, particularly within high-sensitivity or regulated environments (e.g. handling PII/sensitive personal data at scale). Expert-level knowledge of embedding GDPR, Cloud Security Principles, and Zero-Trust frameworks into the very fabric of data system designs, rather than treating them as "bolt-on" compliance tasks. Expert in managing the balance between rapid delivery and long-term technical sustainability, and managing these standards through architecture peer review such as Technical Design Authority. Significant experience leading and scaling multi-disciplinary architecture teams. You have a proven ability to mentor and foster a culture of high performance within Agile/DevOps frameworks. Working at senior leadership level, establishing and maintaining organisational level networks and actively engaging other senior leaders. Desirable Criteria Experience of working with the Quantexa Decision Intelligence Platform and Databricks. Management of contracts and 3rd party suppliers for software and professional services.
Mar 04, 2026
Full time
Location Glasgow, Newcastle-upon-Tyne About the job Job summary The Infected Blood Compensation Authority (IBCA) is responsible for delivering a compensation scheme that has been long awaited by the infected blood community to provide financial compensation to victims of infected blood on a UK-wide basis. This role sits within our Data Operations team in the IBCA Data Directorate and will lead the team of data solution, and data architects that are focus on the design of the IBCA data platform and organisational wide data modelling. The Data Operations team is responsible for developing and running safe and secure data solutions that provide a single source of truth for those going through their compensation journey. They are designing and building a new data platform using Amazon Web Services (AWS) and data management and intelligence products using Databricks and Quantexa. We are taking a product-centric approach treating data as a product and are building squads around our products, with a focus on paying compensation to those impacted by the infected blood scandal seamlessly. You will focus on designing scalable and flexible data solutions for data management processes (including data integration and master data management), ensuring data quality and continuous data publication to our consuming users and services, and driving a culture of problem statement driven design. Working at IBCA gives you a huge opportunity to make an impact on those who deserve compensation, and this role suits a candidate who can spearhead solutions from the ground up to take from ideation to reality so that data is an enabler to everything IBCA does. Job description As the Principle Data & Systems Architect for our data platform and products, you'll be critical to delivering the design of the IBCA data platform through technical solution and data architecture in addition to data modelling capabilities. You will mature the quality of our architecture practices and should be committed to delivering high-impact, secure data solutions to achieve IBCA's objectives. This post is within a data delivery setting, especially one focussed on AWS, Quantexa and Databricks. You will: Set the direction for data and systems architecture ensuring infrastructure is modular, resilient and aligned with business objectives Provide technical guidance for the development of designs across the data platform including integration and master data management encompassing secure by design principles such as 'privacy by design' and 'zero trust' architectures Ensure designs are scalable, secure and efficient and that they create systemic resilience of all data assets against emerging threats Lead efforts to standardise the enterprise data fabric streamlining ingestion patterns and integrating data from various sources of varying fidelity, ensuring a 'single source of truth' that promotes data consistency, accuracy, and quality Be responsible for data ontology ensuring that there are enterprise logical and physical data models embedded across the organisation to support operational efficiency and analytical capabilities, and these follow set data standards and data management policies Build and mentor a high-performing architecture function, fostering a culture of technical excellence and cross-functional collaboration. Help the data architecture practices thrive, you will call on your expertise in emerging data management approaches including on data centralisation and apply these to help the organisation deliver success Develop our internal data architecture capability by developing L&D routeways, shaping careers paths and recruiting talent to the organisation Provide leadership and guidance to the team, further developing your own architecture, delivery management and leadership skills Work with business stakeholders and across digital service teams, understanding their needs and translating them into high- and low-level architecture designs Work with industry partners to leverage the best of new and emerging tools and approaches Responsibilities Strategic Planning: Develop and execute the Data & Systems Architecture strategy. You will ensure the technical roadmap doesn't just store data, but actively powers business intelligence and AI readiness, aligning complex infrastructure with long-term organisational goals. Team Leadership: Use your expertise to build and maintain excellence in data & system architecture capabilities by building, leading, and mentoring a team of technical solution architects, data architects and modellers, fostering a collaborative and high-performing culture that bridges the gap between engineering and strategic business value. Data Platform Solution Design: Design and model robust, scalable, efficient and cost-effective data solutions for data ingestion, transformation, integration, publication and storage - and be the assurer of designs at architecture review boards such as Technical Design Authority. Data Quality: Ensure data quality and integrity across the data platform. Data Governance: Prescribe the level of data governance required, taking responsibility for assurance and make recommendations to ensure compliance with legal, regulatory and security standards. System Interoperability: Define the standards for the Data Platform to ensure API-first architecture and microservices so they there is seamless data flow and system integration via data publication. Collaboration: Work closely with business teams to understand data requirements and recommend design choices and provide technical expertise; and partner with senior leaders to provide assurance on solutions as they transition between design, implementation and live. Person specification Essential Criteria Accomplished expert with extensive hands-on experience at a senior level of defining and implementing data and system architecture. You must have significant experience in designing AWS ecosystems that host data management systems and orchestrate data integration, data quality & transformation processes, data matching and master data management and data publication. (Lead essential criteria) Deep proficiency in architecting end-to-end data lifecycles. This includes the strategic application of Data Lakes, Lakehouses, and NoSQL/SQL environments, with a focus on system interoperability. Demonstrable experience in building or radically transforming data & system architecture functions from scratch, particularly within high-sensitivity or regulated environments (e.g. handling PII/sensitive personal data at scale). Expert-level knowledge of embedding GDPR, Cloud Security Principles, and Zero-Trust frameworks into the very fabric of data system designs, rather than treating them as "bolt-on" compliance tasks. Expert in managing the balance between rapid delivery and long-term technical sustainability, and managing these standards through architecture peer review such as Technical Design Authority. Significant experience leading and scaling multi-disciplinary architecture teams. You have a proven ability to mentor and foster a culture of high performance within Agile/DevOps frameworks. Working at senior leadership level, establishing and maintaining organisational level networks and actively engaging other senior leaders. Desirable Criteria Experience of working with the Quantexa Decision Intelligence Platform and Databricks. Management of contracts and 3rd party suppliers for software and professional services.
Certain Advantage
Satellite Systems Engineer 2343-1
Certain Advantage Hilsea, Hampshire
Systems Engineer - Satellite Communications Portsmouth, UK 6 Month Inital Contract The Opportunity: Shape the Future of Secure Space-Based NetworksAn exceptional opportunity has arisen for a talented Systems Engineer to join our Lead Systems Engineers and Architects team within Defence & Space industry in Portsmouth, UK. This is your chance to directly contribute to the next generation of critical military satellite communications capability, including key future-looking programmes like the UK MOD's Skynet Enduring Capability and other vital Milsatcom initiatives. Our client has a proven track record, having delivered Milsatcom capability to the UK MOD from Skynet 4, through the successful Skynet 5 PFI, and currently delivering Skynet 6A on orbit. They are setting the standard for inter-satellite links, navigation, and space-based networks. Join us to be at the forefront of these exciting, engaged, and future-focused technologies. As a Systems Engineer, you will be pivotal in defining the technical backbone for our major programme bids. Your primary focus will be providing the System Architecture Definition across all three segments: Space, Control, and Ground. Your key contributions will include: 1. System Architecture & Design Leadership Defining the comprehensive Ground System level architectural design, including leading technical trade-offs. Working closely with Engineering Leads and Partners to define segment and associated sub-system architectures via integrated Working Groups. 2. Requirements Management Owning the end-to-end requirements lifecycle: capture and definition from high-level stakeholder needs down to sub-system specifications. Ensuring complete traceability and managing the Verification, Validation, and Test (VV&T) support activities. 3. Proposal & Governance Providing expert technical inputs for major proposals and bids. Acting as the Solution Lead for customer and internal governance reviews, informing stakeholders on progress and problem resolution. Contributing to Systems Engineering and project management inputs for planning, schedule, and cost activities. What We Are Looking For Qualifications: A University degree or equivalent in Electronic Engineering, Computer Science, Telecommunications, or a closely related discipline. Essential Experience & Knowledge: Proven experience in the design, integration, and roll-out of end-to-end digital telecommunications systems . (Experience with Milsatcom systems is highly desirable). Demonstrable experience covering the space, control, and ground segments using established methodologies (Waterfall or Agile). Experience in defining solutions within an Architectural Framework utilizing Model-Based Systems Engineering (MBSE) and appropriate tools (Enterprise Architect is desirable). Experience in technical engagement with external customers and internal partners. A solid working understanding of the key portfolios, including satellite platforms and payloads, satellite control, mission control, and network control. Robust presentation and technical writing skills. This is a great opportunity to join a team directly working on the next wave of space technologies.
Mar 04, 2026
Seasonal
Systems Engineer - Satellite Communications Portsmouth, UK 6 Month Inital Contract The Opportunity: Shape the Future of Secure Space-Based NetworksAn exceptional opportunity has arisen for a talented Systems Engineer to join our Lead Systems Engineers and Architects team within Defence & Space industry in Portsmouth, UK. This is your chance to directly contribute to the next generation of critical military satellite communications capability, including key future-looking programmes like the UK MOD's Skynet Enduring Capability and other vital Milsatcom initiatives. Our client has a proven track record, having delivered Milsatcom capability to the UK MOD from Skynet 4, through the successful Skynet 5 PFI, and currently delivering Skynet 6A on orbit. They are setting the standard for inter-satellite links, navigation, and space-based networks. Join us to be at the forefront of these exciting, engaged, and future-focused technologies. As a Systems Engineer, you will be pivotal in defining the technical backbone for our major programme bids. Your primary focus will be providing the System Architecture Definition across all three segments: Space, Control, and Ground. Your key contributions will include: 1. System Architecture & Design Leadership Defining the comprehensive Ground System level architectural design, including leading technical trade-offs. Working closely with Engineering Leads and Partners to define segment and associated sub-system architectures via integrated Working Groups. 2. Requirements Management Owning the end-to-end requirements lifecycle: capture and definition from high-level stakeholder needs down to sub-system specifications. Ensuring complete traceability and managing the Verification, Validation, and Test (VV&T) support activities. 3. Proposal & Governance Providing expert technical inputs for major proposals and bids. Acting as the Solution Lead for customer and internal governance reviews, informing stakeholders on progress and problem resolution. Contributing to Systems Engineering and project management inputs for planning, schedule, and cost activities. What We Are Looking For Qualifications: A University degree or equivalent in Electronic Engineering, Computer Science, Telecommunications, or a closely related discipline. Essential Experience & Knowledge: Proven experience in the design, integration, and roll-out of end-to-end digital telecommunications systems . (Experience with Milsatcom systems is highly desirable). Demonstrable experience covering the space, control, and ground segments using established methodologies (Waterfall or Agile). Experience in defining solutions within an Architectural Framework utilizing Model-Based Systems Engineering (MBSE) and appropriate tools (Enterprise Architect is desirable). Experience in technical engagement with external customers and internal partners. A solid working understanding of the key portfolios, including satellite platforms and payloads, satellite control, mission control, and network control. Robust presentation and technical writing skills. This is a great opportunity to join a team directly working on the next wave of space technologies.
Capital One UK
Director of Software Engineering
Capital One UK
White Collar Factory (95009), United Kingdom, London, London Director of Software Engineering About this role We are looking for a Director of Software Engineering to lead a team of 100+ engineers. We're looking for someone who is results-oriented, able to partner with business leaders and go toe-to-toe with the best engineers on technical rigour. You'll be responsible for all the technologists within a series of our 'outcome teams': established to drive forward business outcomes. You'll be an excellent leader of people and communicator. You'll be able to seamlessly switch from executive-level progress conversations, to diving deep into solutions, to contributing to strategic discussions around roadmaps. You'll be able to provide clear thinking and direction to cut through ambiguity. You'll be able to partner well with the local business leadership team and with enterprise stakeholders; providing objective assessments of the likely cost and risk trade-offs for different solutions, and clear paths forward. What you'll do Leadership of a team of 100+ technologists (Software Engineers, Quality Engineers and Architects): operating engineering at scale within a complex regulated environment Work together with Product and Design teams on the overall product roadmap for key business capabilities and goals Elevate great talent and ensure you have a clear agenda for development in the team. Actively manage performance across the team to develop talent over time Drive for effective delivery with pace and precision across the different outcome teams Liaising with and managing enterprise stakeholders primarily based in the US, who often have deep expertise on particular domains Manage a team with a blend of associates and third party engineers, and ensure effective oversight of the relevant third parties within the domain. Seek and share the context of the wider organisation, its purpose, commitments and opportunities to enable and engage your team with customer and organisational outcomes Stay up to date with the latest relevant changes in regulation and enterprise process Maintain broad knowledge and awareness of the latest relevant technologies and engineering practices Be a key voice in technical design reviews - ensuring a clear and consistent approach to engineering practices Support the career growth and development of the team What we're looking for You'll have a clear track record of leading large software engineering teams, and a proven track record of driving high performance You'll be able to solve complex challenges across people, process and technology. A high level of intellectual curiosity and comfort with ambiguity is essential. You will have the ability to deep dive on different technology options quickly and provide recommendations on a path forward. You will have excellent critical thinking skills and be able to provide thoughtful and effective counsel to leaders across the business You're passionate about recruiting and developing great engineering talent You'll be able to drive results quickly individually, whilst enabling others through the establishing of clear patterns and practices for engineering teams. You'll possess excellent communication skills, with an ability to adapt and communicate compellingly and with authenticity to any audience (including internal and external stakeholders) You'll be aware of the latest native developments within AWS and have real world experience You'll have an understanding of the latest cybersecurity trends and how they impact engineering practice You'll be able to work within enterprise policies/guidelines while customising to fit the UK to strike the right balance You're comfortable in reaching pragmatic outcomes between short-term and long-term business needs Knowledge of the UK / US regulatory, consumer lending and technology landscapes (preferred) Where and how you'll work This is a permanent position based in our London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Mar 04, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London Director of Software Engineering About this role We are looking for a Director of Software Engineering to lead a team of 100+ engineers. We're looking for someone who is results-oriented, able to partner with business leaders and go toe-to-toe with the best engineers on technical rigour. You'll be responsible for all the technologists within a series of our 'outcome teams': established to drive forward business outcomes. You'll be an excellent leader of people and communicator. You'll be able to seamlessly switch from executive-level progress conversations, to diving deep into solutions, to contributing to strategic discussions around roadmaps. You'll be able to provide clear thinking and direction to cut through ambiguity. You'll be able to partner well with the local business leadership team and with enterprise stakeholders; providing objective assessments of the likely cost and risk trade-offs for different solutions, and clear paths forward. What you'll do Leadership of a team of 100+ technologists (Software Engineers, Quality Engineers and Architects): operating engineering at scale within a complex regulated environment Work together with Product and Design teams on the overall product roadmap for key business capabilities and goals Elevate great talent and ensure you have a clear agenda for development in the team. Actively manage performance across the team to develop talent over time Drive for effective delivery with pace and precision across the different outcome teams Liaising with and managing enterprise stakeholders primarily based in the US, who often have deep expertise on particular domains Manage a team with a blend of associates and third party engineers, and ensure effective oversight of the relevant third parties within the domain. Seek and share the context of the wider organisation, its purpose, commitments and opportunities to enable and engage your team with customer and organisational outcomes Stay up to date with the latest relevant changes in regulation and enterprise process Maintain broad knowledge and awareness of the latest relevant technologies and engineering practices Be a key voice in technical design reviews - ensuring a clear and consistent approach to engineering practices Support the career growth and development of the team What we're looking for You'll have a clear track record of leading large software engineering teams, and a proven track record of driving high performance You'll be able to solve complex challenges across people, process and technology. A high level of intellectual curiosity and comfort with ambiguity is essential. You will have the ability to deep dive on different technology options quickly and provide recommendations on a path forward. You will have excellent critical thinking skills and be able to provide thoughtful and effective counsel to leaders across the business You're passionate about recruiting and developing great engineering talent You'll be able to drive results quickly individually, whilst enabling others through the establishing of clear patterns and practices for engineering teams. You'll possess excellent communication skills, with an ability to adapt and communicate compellingly and with authenticity to any audience (including internal and external stakeholders) You'll be aware of the latest native developments within AWS and have real world experience You'll have an understanding of the latest cybersecurity trends and how they impact engineering practice You'll be able to work within enterprise policies/guidelines while customising to fit the UK to strike the right balance You're comfortable in reaching pragmatic outcomes between short-term and long-term business needs Knowledge of the UK / US regulatory, consumer lending and technology landscapes (preferred) Where and how you'll work This is a permanent position based in our London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Anson McCade
Lead Engineer- Financial Services
Anson McCade Knutsford, Cheshire
Lead Engineer- Financial Services A major global financial services organisation is seeking a Lead Engineer to drive the development of cutting-edge Generative AI applications used at scale across the business. This is a high-impact role where youll lead one of the organisations GenAI feature teams, delivering production-grade AI solutions that enhance operational efficiency for thousands of internal users. About The Role: You will design, build and enhance scalable software solutions that deliver enterprise-grade technology capabilities. Working closely with product, architecture and business stakeholders, you will guide engineering standards, influence strategy, and ensure secure, high-quality delivery. Key responsibilities include: Leading the design and delivery of robust, scalable software using modern engineering frameworks and tools Building and deploying AI-driven applications into production environments Acting as the technical authority within the GenAI domain Collaborating cross-functionally to define requirements and solution approaches Driving best practice in code quality, testing, secure development and performance optimisation Mentoring and developing engineers, fostering a high-performance culture Managing risk, governance and controls within a regulated environment Contributing to broader engineering strategy and innovation communities What Theyre Looking For: Strong Python development background Hands-on experience working with Large Language Models (LLMs) Experience with AWS services such as Bedrock, Lambda, S3, Lex and CloudWatch LLM evaluation and prompt engineering / optimisation Experience leading or mentoring engineers Strong communication skills with the ability to influence technical and non-technical stakeholders What's In It For You? Competitive base salary and benefits package Opportunity to shape enterprise-wide Generative AI capability Work on large-scale, production AI systems Hybrid working model Strong career progression opportunities within a major technology function Ok I'm In What's Next? Please apply with your latest CV JBRP1_UKTJ
Mar 03, 2026
Full time
Lead Engineer- Financial Services A major global financial services organisation is seeking a Lead Engineer to drive the development of cutting-edge Generative AI applications used at scale across the business. This is a high-impact role where youll lead one of the organisations GenAI feature teams, delivering production-grade AI solutions that enhance operational efficiency for thousands of internal users. About The Role: You will design, build and enhance scalable software solutions that deliver enterprise-grade technology capabilities. Working closely with product, architecture and business stakeholders, you will guide engineering standards, influence strategy, and ensure secure, high-quality delivery. Key responsibilities include: Leading the design and delivery of robust, scalable software using modern engineering frameworks and tools Building and deploying AI-driven applications into production environments Acting as the technical authority within the GenAI domain Collaborating cross-functionally to define requirements and solution approaches Driving best practice in code quality, testing, secure development and performance optimisation Mentoring and developing engineers, fostering a high-performance culture Managing risk, governance and controls within a regulated environment Contributing to broader engineering strategy and innovation communities What Theyre Looking For: Strong Python development background Hands-on experience working with Large Language Models (LLMs) Experience with AWS services such as Bedrock, Lambda, S3, Lex and CloudWatch LLM evaluation and prompt engineering / optimisation Experience leading or mentoring engineers Strong communication skills with the ability to influence technical and non-technical stakeholders What's In It For You? Competitive base salary and benefits package Opportunity to shape enterprise-wide Generative AI capability Work on large-scale, production AI systems Hybrid working model Strong career progression opportunities within a major technology function Ok I'm In What's Next? Please apply with your latest CV JBRP1_UKTJ
Anson McCade
Lead Engineer- Financial Services
Anson McCade
Lead Engineer- Financial Services A major global financial services organisation is seeking a Lead Engineer to drive the development of cutting-edge Generative AI applications used at scale across the business. This is a high-impact role where youll lead one of the organisations GenAI feature teams, delivering production-grade AI solutions that enhance operational efficiency for thousands of internal users. About The Role: You will design, build and enhance scalable software solutions that deliver enterprise-grade technology capabilities. Working closely with product, architecture and business stakeholders, you will guide engineering standards, influence strategy, and ensure secure, high-quality delivery. Key responsibilities include: Leading the design and delivery of robust, scalable software using modern engineering frameworks and tools Building and deploying AI-driven applications into production environments Acting as the technical authority within the GenAI domain Collaborating cross-functionally to define requirements and solution approaches Driving best practice in code quality, testing, secure development and performance optimisation Mentoring and developing engineers, fostering a high-performance culture Managing risk, governance and controls within a regulated environment Contributing to broader engineering strategy and innovation communities What Theyre Looking For: Strong Python development background Hands-on experience working with Large Language Models (LLMs) Experience with AWS services such as Bedrock, Lambda, S3, Lex and CloudWatch LLM evaluation and prompt engineering / optimisation Experience leading or mentoring engineers Strong communication skills with the ability to influence technical and non-technical stakeholders What's In It For You? Competitive base salary and benefits package Opportunity to shape enterprise-wide Generative AI capability Work on large-scale, production AI systems Hybrid working model Strong career progression opportunities within a major technology function Ok I'm In What's Next? Please apply with your latest CV JBRP1_UKTJ
Mar 03, 2026
Full time
Lead Engineer- Financial Services A major global financial services organisation is seeking a Lead Engineer to drive the development of cutting-edge Generative AI applications used at scale across the business. This is a high-impact role where youll lead one of the organisations GenAI feature teams, delivering production-grade AI solutions that enhance operational efficiency for thousands of internal users. About The Role: You will design, build and enhance scalable software solutions that deliver enterprise-grade technology capabilities. Working closely with product, architecture and business stakeholders, you will guide engineering standards, influence strategy, and ensure secure, high-quality delivery. Key responsibilities include: Leading the design and delivery of robust, scalable software using modern engineering frameworks and tools Building and deploying AI-driven applications into production environments Acting as the technical authority within the GenAI domain Collaborating cross-functionally to define requirements and solution approaches Driving best practice in code quality, testing, secure development and performance optimisation Mentoring and developing engineers, fostering a high-performance culture Managing risk, governance and controls within a regulated environment Contributing to broader engineering strategy and innovation communities What Theyre Looking For: Strong Python development background Hands-on experience working with Large Language Models (LLMs) Experience with AWS services such as Bedrock, Lambda, S3, Lex and CloudWatch LLM evaluation and prompt engineering / optimisation Experience leading or mentoring engineers Strong communication skills with the ability to influence technical and non-technical stakeholders What's In It For You? Competitive base salary and benefits package Opportunity to shape enterprise-wide Generative AI capability Work on large-scale, production AI systems Hybrid working model Strong career progression opportunities within a major technology function Ok I'm In What's Next? Please apply with your latest CV JBRP1_UKTJ
Government Digital & Data
Principal Security Architect - Government Digital Service - G6
Government Digital & Data
Location Bristol, London, Manchester About the job Job summary The Government Digital Service (GDS) is the digital centre of government. We are responsible for setting, leading and delivering the vision for a modern digital government. Our priorities are to drive a modern digital government, by: joining up public sector services harnessing the power of AI for the public good strengthening and extending our digital and data public infrastructure elevating leadership and investing in talent funding for outcomes and procuring for growth and innovation committing to transparency and driving accountability We are home to the Incubator for Artificial Intelligence (I.AI), the world-leading GOV.UK and at the forefront of coordinating the UK's geospatial strategy and activity. We lead the Government Digital and Data function and champion the work of digital teams across government. We're part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, London and Bristol. The Government Digital Service is where talent translates into impact. From your first day, you'll be working with some of the world's most highly-skilled digital professionals, all contributing their knowledge to make change on a national scale. Join us for rewarding work that makes a difference across the UK. You'll solve some of the nation's highest-priority digital challenges, helping millions of people access services they need Job description The GOV.UK One Login for Government Programme represents a once in a generation opportunity to simplify and widen access to all digital government services. Sitting at the heart of the government, we are building one simple, safe and secure way for users to log in and prove who they are that will work across all government services. The GOV.UK One Login programme is full of talented and passionate people who are consistently delivering high quality products for services and individuals. We're half way through our build phase and features are being shipped almost weekly as we work to mature our product set so that we can expand the range of services and departments benefitting from our work. Sometimes described as the most strategic programme in government, GOV.UK One Login represents a once in a career opportunity to work on a software product that will be used by the majority of the people living in the UK. It's a fast paced, dynamic and challenging environment that is sure to offer you career satisfaction as well as a chance to develop and enhance your skills. If this sounds like the next role for you on your career journey then we'd love to hear from you. Find out more at the GDS Blog . One Login is the secure front door for millions accessing digital public services. Given the scale and criticality, security, reliability, and resilience are paramount to our mission. This high-profile role requires an experienced Principal Security Architect and leader with a proven track record of strategic direction and managing security products in a complex environment. You will be the driving force behind the Security as a Product concept within the One Login system. This involves leading the development, delivery, and continuous improvement of security as an essential, integrated capability across all services. You will seamlessly embed security into systems and operations by collaborating closely with product teams, engineering, architecture, governance, and senior stakeholders. Your mandate will be to manage the entire security product lifecycle, expertly balancing security risks, programme objectives, user needs, and technical constraints. As a Principal Security Architect, you will be responsible for: shaping and delivering the security architecture and roadmap in alignment with the overarching cyber security strategy and wider programme objectives, ensuring security objectives support wider business goals and developing metrics and reporting to demonstrate security posture and maturity defining and evolving security architecture capabilities as part of the overall service ecosystem, communicating the value of security to technical and non-technical stakeholders and collaborating with cross-functional teams leading cross-functional teams to design and deliver security controls, improvements, and risk mitigation in line with enterprise priorities and compliance requirements acting as a trusted advisor to senior management and programme boards, on product security matters, risks, and opportunities establishing and overseeing governance frameworks for One Login products and services, and developing reporting and KPIs to demonstrate security posture and maturity working with government departments, industry partners, and regulatory bodies to assess and manage shared risks and influence best practices ensuring the programme meets stringent public sector security requirements, including those from NCSC CAF, Secure by Design principles, or other applicable frameworks working in close collaboration with the Head of Security Operations for One Login and the GDS CISO, take responsibility for embedding a robust security culture across the programme. Act as a champion for security; setting out a vision and strategy with appropriate governance Person specification We're interested in people who: have a strong track record of experience in security architecture at a leadership level, ideally for a Critical National Infrastructure (CNI) or comparable risk/profile/impact level product are experienced in managing security as a product/service, evolving capabilities over time, and communicating value to both technical and non-technical stakeholders are skilled in leading cross-functional teams to deliver security initiatives, controls, and risk mitigations in alignment with enterprise priorities, compliance requirements, and regulatory standards have hands-on experience managing security against recognised frameworks (e.g., NCSC CAF) and driving continuous improvement through assessment and assurance processes are a trusted advisor to senior leaders, programme boards, and external partners, with the ability to explain complex security risks and opportunities in a clear and actionable way have strong interpersonal skills and ability to work with product, engineering, enterprise architecture, privacy, and operations teams to integrate security seamlessly into service delivery
Mar 03, 2026
Full time
Location Bristol, London, Manchester About the job Job summary The Government Digital Service (GDS) is the digital centre of government. We are responsible for setting, leading and delivering the vision for a modern digital government. Our priorities are to drive a modern digital government, by: joining up public sector services harnessing the power of AI for the public good strengthening and extending our digital and data public infrastructure elevating leadership and investing in talent funding for outcomes and procuring for growth and innovation committing to transparency and driving accountability We are home to the Incubator for Artificial Intelligence (I.AI), the world-leading GOV.UK and at the forefront of coordinating the UK's geospatial strategy and activity. We lead the Government Digital and Data function and champion the work of digital teams across government. We're part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, London and Bristol. The Government Digital Service is where talent translates into impact. From your first day, you'll be working with some of the world's most highly-skilled digital professionals, all contributing their knowledge to make change on a national scale. Join us for rewarding work that makes a difference across the UK. You'll solve some of the nation's highest-priority digital challenges, helping millions of people access services they need Job description The GOV.UK One Login for Government Programme represents a once in a generation opportunity to simplify and widen access to all digital government services. Sitting at the heart of the government, we are building one simple, safe and secure way for users to log in and prove who they are that will work across all government services. The GOV.UK One Login programme is full of talented and passionate people who are consistently delivering high quality products for services and individuals. We're half way through our build phase and features are being shipped almost weekly as we work to mature our product set so that we can expand the range of services and departments benefitting from our work. Sometimes described as the most strategic programme in government, GOV.UK One Login represents a once in a career opportunity to work on a software product that will be used by the majority of the people living in the UK. It's a fast paced, dynamic and challenging environment that is sure to offer you career satisfaction as well as a chance to develop and enhance your skills. If this sounds like the next role for you on your career journey then we'd love to hear from you. Find out more at the GDS Blog . One Login is the secure front door for millions accessing digital public services. Given the scale and criticality, security, reliability, and resilience are paramount to our mission. This high-profile role requires an experienced Principal Security Architect and leader with a proven track record of strategic direction and managing security products in a complex environment. You will be the driving force behind the Security as a Product concept within the One Login system. This involves leading the development, delivery, and continuous improvement of security as an essential, integrated capability across all services. You will seamlessly embed security into systems and operations by collaborating closely with product teams, engineering, architecture, governance, and senior stakeholders. Your mandate will be to manage the entire security product lifecycle, expertly balancing security risks, programme objectives, user needs, and technical constraints. As a Principal Security Architect, you will be responsible for: shaping and delivering the security architecture and roadmap in alignment with the overarching cyber security strategy and wider programme objectives, ensuring security objectives support wider business goals and developing metrics and reporting to demonstrate security posture and maturity defining and evolving security architecture capabilities as part of the overall service ecosystem, communicating the value of security to technical and non-technical stakeholders and collaborating with cross-functional teams leading cross-functional teams to design and deliver security controls, improvements, and risk mitigation in line with enterprise priorities and compliance requirements acting as a trusted advisor to senior management and programme boards, on product security matters, risks, and opportunities establishing and overseeing governance frameworks for One Login products and services, and developing reporting and KPIs to demonstrate security posture and maturity working with government departments, industry partners, and regulatory bodies to assess and manage shared risks and influence best practices ensuring the programme meets stringent public sector security requirements, including those from NCSC CAF, Secure by Design principles, or other applicable frameworks working in close collaboration with the Head of Security Operations for One Login and the GDS CISO, take responsibility for embedding a robust security culture across the programme. Act as a champion for security; setting out a vision and strategy with appropriate governance Person specification We're interested in people who: have a strong track record of experience in security architecture at a leadership level, ideally for a Critical National Infrastructure (CNI) or comparable risk/profile/impact level product are experienced in managing security as a product/service, evolving capabilities over time, and communicating value to both technical and non-technical stakeholders are skilled in leading cross-functional teams to deliver security initiatives, controls, and risk mitigations in alignment with enterprise priorities, compliance requirements, and regulatory standards have hands-on experience managing security against recognised frameworks (e.g., NCSC CAF) and driving continuous improvement through assessment and assurance processes are a trusted advisor to senior leaders, programme boards, and external partners, with the ability to explain complex security risks and opportunities in a clear and actionable way have strong interpersonal skills and ability to work with product, engineering, enterprise architecture, privacy, and operations teams to integrate security seamlessly into service delivery
Head of Architecture Community & Governance
S&P Global, Inc.
About the Role: Grade Level (for internal use): 15 The S&P Enterprise Architecture office is a newly established capability that provides technology, system and data alignment, control, and insight across all divisions and corporate functions of S&P Global. The office is orientated around five strategic principles: A Single View of Enterprise Architecture - Develop and maintain a consolidated view of systems, data, and technology (current and future state) assets to support investment and integration decisions. Evolve Common Governance & Standards - Evolve and embed enterprise-level governance and standards building on existing TDOC and ARB processes. Enable Enterprise-Scale Data, AI, & Agentic Capabilities - Coordinate architecture for AI and agentic solutions to ensure responsible adoption and shared value across business units. Develop Architecture Capability and Community - Build an empowered network of architects across divisions and functions with shared ways of working, tools, architecture principles and frameworks. Deliver Measurable Business Alignment & Value - Enable Technology Value realization and demonstrate clear outcomes such as cost savings through reduced duplication, enhanced Productivity through improved time-to-market, and Efficiency through optimized investment. The office is newly formed as part of the company's strategy to more tightly align technology, business functions and data assets to accelerate AI readiness of the entire technology estate. The office has oversight of all aspects of technology: from IT and business systems through to product platforms. As part of this new office initiative, multiple roles are being recruited across levels. Each role will be assigned to any of the 3 priority capabilities, with a possibility of role rotation enabling a well-rounded team: Strategy and Program: To set overall direction and interact with key initiatives across S&P, driving synergy and efficiency optimization, including strategy and transformation roadmap for future state EA artifacts Bgov ernance and Community: To run and embed governance and activate the architecture community through ARBs, TDAs, and other related processes. Establishing cohesive definitions and effective ways of working, including aligning the Divisions towards the standards of the future state EA artifacts. Assets and Tooling: To own architecture tool(s) and drive transparent documentation of multiple architectural assets and best practices, including the implementation and ownership of future state EA artifacts. The Impact: As an Enterprise Architect, you will report to the S&P Global Head of Enterprise Architecture and will be part of the newly formed S&P EA office. You will support 150 architects across the Divisions, driving alignment between technical solutions and business needs, fostering a culture of innovation, and overseeing the seamless integration of governance processes to support scalable and unified technology, data and product outcomes throughout S&P Global. Responsibilities and Impact: Establish and run formal governance mechanisms, including an Enterprise-wide Architecture Review Board (EARB), Divisional Architecture Boards (DABs), Software Governance Board (SGB) and other critical processes to embed standardized architectural governance across the Divisions. Drive operational execution of these bodies, ensuring compliance with architecture standards, and documentation of critical technical decisions. Activate and grow the architecture community of practice to promote shared standards and practices as well as build a network of architects with shared ways of working, tools, and frameworks. Own communication strategy to build the architecture community and foster an Innovation culture. Provide strategic guidance and ensure consistency of all architecture artifacts, adhering to future state standards for EA artifacts and ensure alignment across Divisions and architecture domains. Form important partnerships across the enterprise, both internal and external, to facilitate collaboration and stay informed of new capabilities and emerging technology trends. Support the development, maintenance, and governance of the newly established enterprise architecture function. Lead stakeholder engagement across business and technology leadership. Support the architecture across major domains: business, application, data, and infrastructure/technology (cloud, edge, streaming, SaaS/PaaS). Drive alignment with new acquisition/integration (M&A) initiatives to ensure smooth architectural integration of new businesses, participating in due diligence as necessary. Establish and run Centers of Excellence as the Enterprise Architecture function maturity evolves. Contribute to architectural effectiveness reporting to track key metrics such adherence to approved standards, measuring the reduction of technical debt logged via the ARB process, and evaluating the level of engagement and adoption of shared knowledge and training within the community. Champion FinOps practices, ensuring financial accountability and optimization of cloud and technology spend across architecture initiatives, and collaborate with finance and technology teams to establish cost transparency, forecasting, and reporting mechanisms. Serve as a hands on architect, bringing expertise in Markdown for documentation, Spec Driven Development for robust design processes, GitHub for code management and collaboration, Mermaid for architecture diagramming, Cloud Security Posture Management (CSPM) for cloud security governance, Backstage for developer portal management, and policy as code for automated compliance and governance. Required Skills, Experience, and Knowledge As an Enterprise Architect: Expert knowledge of established architecture frameworks (e.g., TOGAF, Gartner or Zachman) and their application in driving enterprise-level standards and compliance. Demonstrated ability to influence and partner with senior Product, Technology, and Business leaders to align technology & architectural decisions with investment prioritization. Critically a focus on servant leadership, ensuring that EA is not perceived as an ivory tower practice. Deep expertise in one or more core architectural domains: Data Architecture, Cloud Platforms (AWS, Azure, or GCP), Microservices, or API led architecture. Strategic partnership lens, with understanding of entire data & software lifecycle to enable comprehensive support of Divisional needs. Significant, hands on experience with major Enterprise Architecture management tools (e.g., LeanIX, Ardoq, Alfabet, or equivalent). Experience in media/information services or related domain highly desirable (e.g., content delivery, subscription models, rights/licensing systems, realtime analytics, digital platforms). Proven, hands on experience architecting solutions using Markdown for technical documentation, Spec Driven Development methodologies, GitHub for source control and collaboration, Mermaid for visualizing system architectures, CSPM for cloud security, Backstage for developer experience, and policy as code for automated governance and compliance. Demonstrated experience implementing FinOps practices, including cost optimization strategies, cloud spend analysis, and financial governance in technology environment 10+ years of experience in enterprise architecture or related fields, with a proven ability to establish governance frameworks and lead architectural initiatives that drive business value and compliance. Bachelor's degree in computer science, Information Systems, or related discipline; Master's or MBA is a plus. Relevant architecture certifications desirable. As the Governance and Community team: Significant experience operating or chairing a formal Architecture Review Board (ARB), compliance activities (including exception and exemption handling) or equivalent technical governance body in a large, global organization. Extensive experience in setting up best practices for architecture & Design principles, Solution guidelines and business case formats, etc., to align diverse teams to a unified & common platform. Advanced analytical skills to analyze the current IT environment to detect critical deficiencies and recommend practical solutions for improvement. Identify organizational requirements for resources (financial, skill, and process resources), as well as structures & cultural change necessary to support the Enterprise Architecture function. Advanced analytical and reasoning skills to analyse functional requirements and provide data backed decisions on Buy Vs Build Vs Host. Experience in managing large scale projects and organizational change initiatives to navigate implementation challenges and ensure effective governance processes. Demonstrated ability to identify and quantify organizational requirements for resources (financial, skill, and process resources), structures, and cultural change necessary to effectively support the Enterprise Architecture function. Effective communication and networking skills, capable of fostering an innovative culture, engage architecture community of practice and drive adoption of new processes. Strong people leadership skills with ability to mentor, and work the Divisional technical teams on architectural artefacts, a focus on continual learning. . click apply for full job details
Mar 02, 2026
Full time
About the Role: Grade Level (for internal use): 15 The S&P Enterprise Architecture office is a newly established capability that provides technology, system and data alignment, control, and insight across all divisions and corporate functions of S&P Global. The office is orientated around five strategic principles: A Single View of Enterprise Architecture - Develop and maintain a consolidated view of systems, data, and technology (current and future state) assets to support investment and integration decisions. Evolve Common Governance & Standards - Evolve and embed enterprise-level governance and standards building on existing TDOC and ARB processes. Enable Enterprise-Scale Data, AI, & Agentic Capabilities - Coordinate architecture for AI and agentic solutions to ensure responsible adoption and shared value across business units. Develop Architecture Capability and Community - Build an empowered network of architects across divisions and functions with shared ways of working, tools, architecture principles and frameworks. Deliver Measurable Business Alignment & Value - Enable Technology Value realization and demonstrate clear outcomes such as cost savings through reduced duplication, enhanced Productivity through improved time-to-market, and Efficiency through optimized investment. The office is newly formed as part of the company's strategy to more tightly align technology, business functions and data assets to accelerate AI readiness of the entire technology estate. The office has oversight of all aspects of technology: from IT and business systems through to product platforms. As part of this new office initiative, multiple roles are being recruited across levels. Each role will be assigned to any of the 3 priority capabilities, with a possibility of role rotation enabling a well-rounded team: Strategy and Program: To set overall direction and interact with key initiatives across S&P, driving synergy and efficiency optimization, including strategy and transformation roadmap for future state EA artifacts Bgov ernance and Community: To run and embed governance and activate the architecture community through ARBs, TDAs, and other related processes. Establishing cohesive definitions and effective ways of working, including aligning the Divisions towards the standards of the future state EA artifacts. Assets and Tooling: To own architecture tool(s) and drive transparent documentation of multiple architectural assets and best practices, including the implementation and ownership of future state EA artifacts. The Impact: As an Enterprise Architect, you will report to the S&P Global Head of Enterprise Architecture and will be part of the newly formed S&P EA office. You will support 150 architects across the Divisions, driving alignment between technical solutions and business needs, fostering a culture of innovation, and overseeing the seamless integration of governance processes to support scalable and unified technology, data and product outcomes throughout S&P Global. Responsibilities and Impact: Establish and run formal governance mechanisms, including an Enterprise-wide Architecture Review Board (EARB), Divisional Architecture Boards (DABs), Software Governance Board (SGB) and other critical processes to embed standardized architectural governance across the Divisions. Drive operational execution of these bodies, ensuring compliance with architecture standards, and documentation of critical technical decisions. Activate and grow the architecture community of practice to promote shared standards and practices as well as build a network of architects with shared ways of working, tools, and frameworks. Own communication strategy to build the architecture community and foster an Innovation culture. Provide strategic guidance and ensure consistency of all architecture artifacts, adhering to future state standards for EA artifacts and ensure alignment across Divisions and architecture domains. Form important partnerships across the enterprise, both internal and external, to facilitate collaboration and stay informed of new capabilities and emerging technology trends. Support the development, maintenance, and governance of the newly established enterprise architecture function. Lead stakeholder engagement across business and technology leadership. Support the architecture across major domains: business, application, data, and infrastructure/technology (cloud, edge, streaming, SaaS/PaaS). Drive alignment with new acquisition/integration (M&A) initiatives to ensure smooth architectural integration of new businesses, participating in due diligence as necessary. Establish and run Centers of Excellence as the Enterprise Architecture function maturity evolves. Contribute to architectural effectiveness reporting to track key metrics such adherence to approved standards, measuring the reduction of technical debt logged via the ARB process, and evaluating the level of engagement and adoption of shared knowledge and training within the community. Champion FinOps practices, ensuring financial accountability and optimization of cloud and technology spend across architecture initiatives, and collaborate with finance and technology teams to establish cost transparency, forecasting, and reporting mechanisms. Serve as a hands on architect, bringing expertise in Markdown for documentation, Spec Driven Development for robust design processes, GitHub for code management and collaboration, Mermaid for architecture diagramming, Cloud Security Posture Management (CSPM) for cloud security governance, Backstage for developer portal management, and policy as code for automated compliance and governance. Required Skills, Experience, and Knowledge As an Enterprise Architect: Expert knowledge of established architecture frameworks (e.g., TOGAF, Gartner or Zachman) and their application in driving enterprise-level standards and compliance. Demonstrated ability to influence and partner with senior Product, Technology, and Business leaders to align technology & architectural decisions with investment prioritization. Critically a focus on servant leadership, ensuring that EA is not perceived as an ivory tower practice. Deep expertise in one or more core architectural domains: Data Architecture, Cloud Platforms (AWS, Azure, or GCP), Microservices, or API led architecture. Strategic partnership lens, with understanding of entire data & software lifecycle to enable comprehensive support of Divisional needs. Significant, hands on experience with major Enterprise Architecture management tools (e.g., LeanIX, Ardoq, Alfabet, or equivalent). Experience in media/information services or related domain highly desirable (e.g., content delivery, subscription models, rights/licensing systems, realtime analytics, digital platforms). Proven, hands on experience architecting solutions using Markdown for technical documentation, Spec Driven Development methodologies, GitHub for source control and collaboration, Mermaid for visualizing system architectures, CSPM for cloud security, Backstage for developer experience, and policy as code for automated governance and compliance. Demonstrated experience implementing FinOps practices, including cost optimization strategies, cloud spend analysis, and financial governance in technology environment 10+ years of experience in enterprise architecture or related fields, with a proven ability to establish governance frameworks and lead architectural initiatives that drive business value and compliance. Bachelor's degree in computer science, Information Systems, or related discipline; Master's or MBA is a plus. Relevant architecture certifications desirable. As the Governance and Community team: Significant experience operating or chairing a formal Architecture Review Board (ARB), compliance activities (including exception and exemption handling) or equivalent technical governance body in a large, global organization. Extensive experience in setting up best practices for architecture & Design principles, Solution guidelines and business case formats, etc., to align diverse teams to a unified & common platform. Advanced analytical skills to analyze the current IT environment to detect critical deficiencies and recommend practical solutions for improvement. Identify organizational requirements for resources (financial, skill, and process resources), as well as structures & cultural change necessary to support the Enterprise Architecture function. Advanced analytical and reasoning skills to analyse functional requirements and provide data backed decisions on Buy Vs Build Vs Host. Experience in managing large scale projects and organizational change initiatives to navigate implementation challenges and ensure effective governance processes. Demonstrated ability to identify and quantify organizational requirements for resources (financial, skill, and process resources), structures, and cultural change necessary to effectively support the Enterprise Architecture function. Effective communication and networking skills, capable of fostering an innovative culture, engage architecture community of practice and drive adoption of new processes. Strong people leadership skills with ability to mentor, and work the Divisional technical teams on architectural artefacts, a focus on continual learning. . click apply for full job details
Principal Applied Scientist Manager, IXP
UiPath
Life at UiPath The people at UiPath believes in the transformative power of automation to change how the world works. We're committed to creating category-leading enterprise software that unleashes that power. To make that happen, we need people who is curious, self propelled, generous, and genuine. People who loves being part of a fast moving, fast thinking growth company. And people who cares-about each other, about UiPath, and about our larger purpose. Could that be you? Your mission As a Principal Software Engineering Manager in the UiPath IXP organization, you will shape the technical direction of our intelligent document processing platform and the systems powering AI driven extraction at enterprise scale. You will also directly manage a team of engineers, combining hands on technical leadership with people management responsibility. You will provide technical leadership, architectural vision, and strategic ownership across multiple services - influencing how we design, build, and operate distributed AI systems globally. You will guide the evolution of backend services, real time pipelines, and platform infrastructure supporting specialized and generative AI models. A key part of this role is guiding the technical strategy for applied AI systems - helping the organization decide when to leverage external foundational models versus internally developed or self hosted models, balancing performance, cost, privacy, and long term platform differentiation. What you'll do at UiPath Technical Leadership & Vision Define and drive the long term architectural direction for core backend and platform systems supporting enterprise scale AI workloads. Identify systemic technical risks and opportunities, leading initiatives that improve scalability, reliability, and developer productivity across teams. Establish engineering standards, architectural principles, and best practices adopted across the organization. Partner with product and engineering leadership to translate business strategy into technical execution. AI Strategy & Applied Decision Making Collaborate with research teams to translate experimental models into reliable production systems. Drive architectural decisions around hybrid AI systems combining deterministic logic, classical ML, and generative AI. Define patterns for safe, observable, and scalable model deployment and inference. Ensure AI platform evolution aligns with enterprise customer expectations around security, privacy, and reliability. People Management Directly manage 5-10 engineers, owning their career development, performance reviews, goal setting, and day to day coaching. Foster a high performing, inclusive team culture grounded in psychological safety and engineering excellence. Drive hiring, onboarding, and retention for your team; participate in calibration and compensation planning. Remove blockers, balance workload, and ensure team health alongside delivery commitments. What you'll bring to the team 7+ years designing and operating large scale distributed commercial systems. 2+ years of experience directly managing software engineers, including performance management, career development, and team building. Demonstrated impact beyond a single team, influencing architecture or engineering direction across multiple groups. Deep expertise in backend systems, distributed architectures, concurrency, and performance optimization. Strong experience with cloud ecosystems (Azure, AWS, or GCP) and container orchestration (Docker, Kubernetes, Helm). Proficiency in Python or comparable backend languages; Rust or other systems languages a strong plus. Experience with distributed databases and data platforms (e.g., PostgreSQL, CockroachDB, Elasticsearch). Strong architectural judgment and ability to evaluate trade offs across scale, complexity, and delivery timelines. Excellent communication skills, with the ability to explain complex technical concepts to diverse audiences and coach engineers at varying levels of seniority. Maybe you don't tick all the boxes above-but still think you'd be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes-and passion can't be learned. Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected. We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neuro diversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy.
Mar 02, 2026
Full time
Life at UiPath The people at UiPath believes in the transformative power of automation to change how the world works. We're committed to creating category-leading enterprise software that unleashes that power. To make that happen, we need people who is curious, self propelled, generous, and genuine. People who loves being part of a fast moving, fast thinking growth company. And people who cares-about each other, about UiPath, and about our larger purpose. Could that be you? Your mission As a Principal Software Engineering Manager in the UiPath IXP organization, you will shape the technical direction of our intelligent document processing platform and the systems powering AI driven extraction at enterprise scale. You will also directly manage a team of engineers, combining hands on technical leadership with people management responsibility. You will provide technical leadership, architectural vision, and strategic ownership across multiple services - influencing how we design, build, and operate distributed AI systems globally. You will guide the evolution of backend services, real time pipelines, and platform infrastructure supporting specialized and generative AI models. A key part of this role is guiding the technical strategy for applied AI systems - helping the organization decide when to leverage external foundational models versus internally developed or self hosted models, balancing performance, cost, privacy, and long term platform differentiation. What you'll do at UiPath Technical Leadership & Vision Define and drive the long term architectural direction for core backend and platform systems supporting enterprise scale AI workloads. Identify systemic technical risks and opportunities, leading initiatives that improve scalability, reliability, and developer productivity across teams. Establish engineering standards, architectural principles, and best practices adopted across the organization. Partner with product and engineering leadership to translate business strategy into technical execution. AI Strategy & Applied Decision Making Collaborate with research teams to translate experimental models into reliable production systems. Drive architectural decisions around hybrid AI systems combining deterministic logic, classical ML, and generative AI. Define patterns for safe, observable, and scalable model deployment and inference. Ensure AI platform evolution aligns with enterprise customer expectations around security, privacy, and reliability. People Management Directly manage 5-10 engineers, owning their career development, performance reviews, goal setting, and day to day coaching. Foster a high performing, inclusive team culture grounded in psychological safety and engineering excellence. Drive hiring, onboarding, and retention for your team; participate in calibration and compensation planning. Remove blockers, balance workload, and ensure team health alongside delivery commitments. What you'll bring to the team 7+ years designing and operating large scale distributed commercial systems. 2+ years of experience directly managing software engineers, including performance management, career development, and team building. Demonstrated impact beyond a single team, influencing architecture or engineering direction across multiple groups. Deep expertise in backend systems, distributed architectures, concurrency, and performance optimization. Strong experience with cloud ecosystems (Azure, AWS, or GCP) and container orchestration (Docker, Kubernetes, Helm). Proficiency in Python or comparable backend languages; Rust or other systems languages a strong plus. Experience with distributed databases and data platforms (e.g., PostgreSQL, CockroachDB, Elasticsearch). Strong architectural judgment and ability to evaluate trade offs across scale, complexity, and delivery timelines. Excellent communication skills, with the ability to explain complex technical concepts to diverse audiences and coach engineers at varying levels of seniority. Maybe you don't tick all the boxes above-but still think you'd be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes-and passion can't be learned. Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected. We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neuro diversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy.
ServiceNow Domain Architect Director & Chapter Lead
The Boston Consulting Group GmbH
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do You will serve as the senior technical authority for the HR Service Delivery (HRSD) module within the ServiceNow platform. You will be accountable for the architectural integrity, technical roadmap, engineering standards, and operational resilience of HRSD in a security sensitive environment. You will operate with a high degree of autonomy, partnering closely with the HR Product Owner and senior functional stakeholders to shape and influence the roadmap. You will ensure long term platform sustainability, scalability, and compliance by proactively surfacing technical risks, trade offs, and modernization needs. You will lead a blended technical team, line managing internal technical FTE(s) and providing functional leadership to contingent engineers. You will establish and uphold strong engineering standards, drive accountability, and ensure high quality delivery across HRSD initiatives. You will serve as the primary technical escalation point for HRSD, addressing complex technical issues and partnering with Security, Risk, and Compliance stakeholders as needed. You will provide clear recommendations, exercise sound technical judgment, and confidently navigate demanding stakeholder environments. YOU'RE GOOD AT Deep expertise in ServiceNow, with significant experience architecting and delivering solutions within HR Service Delivery Demonstrated experience operating as a senior technical leader in complex or security sensitive environments Proven ability to influence product roadmap decisions in partnership with Product Owners, representing technical trade offs and long term platform considerations Experience leading blended teams of internal and contingent engineers, setting standards and driving accountability Strong understanding of secure development practices, platform governance, and integration patterns within ServiceNow Experience serving as an escalation point and managing technical risk proactively WHAT YOU'LL DO Operating independently with minimal oversight while maintaining strong alignment with enterprise standards Exercising sound technical judgment and making clear, defensible architectural decisions Proactively identifying risks, surfacing constraints early, and recommending practical solutions Navigating high visibility stakeholder environments with composure and confidence Influencing senior functional stakeholders and holding firm in technical trade off discussions Establishing engineering rigor, accountability, and quality across a blended technical team Balancing delivery velocity with platform integrity, security, and long term sustainability What You'll Bring Bachelor's degree 10+ years' experience working as a ServiceNow engineer or architect, with specialized expertise in the HR Service Delivery capability Strong understanding of ServiceNow's broader ecosystem (e.g., ITSM, ITAM, CSM) Proficiency in managing integrations and workflow automation (e.g., WorkDay) Who You'll Work With You'll report directly to the Tech Team Lead within BCG's IT & Business Platforms Portfolio, working very closely with the entire squad including Scrum Lead, Product Owner, and Developers. Additionally, you will work with the squad's customers to ensure solution architecture and design enable BCG to achieve its target outcomes. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E-Verify Employer. Click here for more information on E-Verify.
Mar 02, 2026
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do You will serve as the senior technical authority for the HR Service Delivery (HRSD) module within the ServiceNow platform. You will be accountable for the architectural integrity, technical roadmap, engineering standards, and operational resilience of HRSD in a security sensitive environment. You will operate with a high degree of autonomy, partnering closely with the HR Product Owner and senior functional stakeholders to shape and influence the roadmap. You will ensure long term platform sustainability, scalability, and compliance by proactively surfacing technical risks, trade offs, and modernization needs. You will lead a blended technical team, line managing internal technical FTE(s) and providing functional leadership to contingent engineers. You will establish and uphold strong engineering standards, drive accountability, and ensure high quality delivery across HRSD initiatives. You will serve as the primary technical escalation point for HRSD, addressing complex technical issues and partnering with Security, Risk, and Compliance stakeholders as needed. You will provide clear recommendations, exercise sound technical judgment, and confidently navigate demanding stakeholder environments. YOU'RE GOOD AT Deep expertise in ServiceNow, with significant experience architecting and delivering solutions within HR Service Delivery Demonstrated experience operating as a senior technical leader in complex or security sensitive environments Proven ability to influence product roadmap decisions in partnership with Product Owners, representing technical trade offs and long term platform considerations Experience leading blended teams of internal and contingent engineers, setting standards and driving accountability Strong understanding of secure development practices, platform governance, and integration patterns within ServiceNow Experience serving as an escalation point and managing technical risk proactively WHAT YOU'LL DO Operating independently with minimal oversight while maintaining strong alignment with enterprise standards Exercising sound technical judgment and making clear, defensible architectural decisions Proactively identifying risks, surfacing constraints early, and recommending practical solutions Navigating high visibility stakeholder environments with composure and confidence Influencing senior functional stakeholders and holding firm in technical trade off discussions Establishing engineering rigor, accountability, and quality across a blended technical team Balancing delivery velocity with platform integrity, security, and long term sustainability What You'll Bring Bachelor's degree 10+ years' experience working as a ServiceNow engineer or architect, with specialized expertise in the HR Service Delivery capability Strong understanding of ServiceNow's broader ecosystem (e.g., ITSM, ITAM, CSM) Proficiency in managing integrations and workflow automation (e.g., WorkDay) Who You'll Work With You'll report directly to the Tech Team Lead within BCG's IT & Business Platforms Portfolio, working very closely with the entire squad including Scrum Lead, Product Owner, and Developers. Additionally, you will work with the squad's customers to ensure solution architecture and design enable BCG to achieve its target outcomes. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E-Verify Employer. Click here for more information on E-Verify.
Hiscox
Head of Transformation Practice and Capability
Hiscox Colchester, Essex
Job Type: Permanent Build a brilliant future with Hiscox Role: Head of Transformation Practice & Capability Reporting to: Chief Transformation Officer Location: London, York or Colchester Advert closing date: 13th March 2026 About the Role The Transformation Practice & Capability Lead is the organisation's central architect of transformation excellence, responsible for defining, elevating and embedding the methodologies, capabilities, tools and partners that enable Hiscox to deliver change predictably, confidently and at scale. As the custodian of the Group's transformation standards, this role ensures that every initiative, from the simplest change activity to the most complex enterprise programme, is underpinned by consistent discipline, clear structure, and world class delivery practices.Operating as a strategic partner to the Chief Transformation Officer, the role blends deep expertise in transformation methodology, organisational capability-building and operational excellence. You will shape the backbone of how Hiscox delivers change by creating an environment where teams have the frameworks, skills, behaviours and support they need to drive sustainable outcomes. This includes developing a clear, practical and enterprise wide change methodology; establishing and leading an Operational Excellence COE; designing role pathways and capability uplift strategies; and stewarding a high quality supplier ecosystem that complements in house capability.The role is central to enabling Hiscox to mature its transformation muscle. You will anticipate where the organisation needs greater structure, better tools, greater delivery consistency or stronger capability and turn these insights into practical, scalable solutions. You will also play a key role in building a community of practice across the transformation profession, creating cohesion, shared learning and a strong identity for practitioners across Business Units, IT, Finance, HR and central functions.This is a role for a strategic thinker and delivery expert who brings authority, clarity and confidence to complex environments. You will be comfortable shaping standards across a global organisation, coaching senior stakeholders, and leading improvements that change how teams work. Above all, you will be instrumental in ensuring Hiscox has the skills, methods and operational foundations required to deliver its transformation ambition with discipline, pace and impact. What You'll Be Doing Methodology & Standards Owning the Group's transformation and change delivery methodology and ensuring consistent application across initiatives. Formalise a transformation risk and control framework, defining Quality gates, Risk thresholds, Stage boundaries and Assurance reviews Leads and embeds structured change impact assessment and organisational readiness practices to ensure the business is prepared, engaged and capable of adopting transformation outcomes. Evolving frameworks, templates, tools and standards to support high quality transformation delivery. Embedding modern delivery practices including agile, design thinking and continuous improvement. Capability Development Leads workforce and capability planning for the transformation community, including role design, career pathways and resourcing models that ensure long term in house capability Manages skills gap analysis across transformation roles and workstreams, creating a central view of resources to enable optimisation across the enterprise Designing and coordinating training, upskilling and coaching programmes with HR/OD and external partners. Building a strong transformation community of practice to enable shared learning. Operational Excellence COE Designing, establishing and leading the Operational Excellence COE (OpEx CoE), creating a central hub of expertise, standards and best practice delivery across the organisation. Defining the vision, operating model and remit of the OpEx CoE, ensuring clear alignment with enterprise transformation priorities. Developing and embedding standardised processes, continuous improvement frameworks, performance measures and problem solving methodologies. Partnering with senior leaders and delivery teams to identify improvement opportunities, remove inefficiencies and drive operational performance at scale. Supplier Management & Partner Governance Managing the transformation supplier panel, ensuring access to high quality partners that complement in house capability and support delivery across change, transformation and operational excellence. Overseeing supplier selection, performance management and contractual alignment to ensure quality, value for money and consistency of delivery. Establishing clear standards, expectations and ways of working for all external partners, ensuring alignment with the Group's transformation methodology and operating model. Acting as the central point of coordination for all transformation related external spend, ensuring transparency, appropriate challenge and strong stewardship of supplier relationships. Continuously evaluating supplier performance, capabilities and market offerings to ensure the organisation partners with best in class expertise. Tooling & Delivery Enablement Owning the suite of tools and systems used for planning, reporting, risk management and delivery. Working with IT and vendors to ensure tools are effective, integrated and continuously improved. Enhancing ways of working to improve transparency, consistency and pace. Ways of Working & Operating Model Evolution Defining, embedding and continuously improving the ways of working that underpin transformation delivery, ensuring clarity of roles, decision rights, interactions and governance across teams. Assessing and evolving the organisation's operating model to ensure alignment with strategic priorities, identifying where processes, structures or accountabilities need to shift to enable effective delivery. Facilitating regular reviews of cross functional working practices, surfacing bottlenecks and recommending improvements to strengthen collaboration, pace and decision making. Partnering with senior leaders to reinforce outcome based working and promote modern, efficient and transparent delivery behaviours across the transformation community Person Specification Extensive expertise in transformation and change delivery methodologies, with a deep understanding of modern approaches including agile, design thinking, continuous improvement and operational excellence. Proven experience establishing or leading a centre of excellence, practice, or capability function, ideally within a complex, multi business organisation. Demonstrated ability to assess organisational skills gaps, identify capability needs and design targeted development, training and coaching interventions that build long term in house capability. Strong analytical and diagnostic skills, able to translate delivery challenges into clear, structured guidance, frameworks and repeatable tools. Experience managing external suppliers and consulting partners, with the ability to assess capability, negotiate value, monitor performance and ensure alignment with internal standards and methodology. Highly skilled communicator and influencer, able to guide, coach and build confidence across diverse teams, from senior leaders to transformation practitioners. Credible expert in operational excellence, with experience embedding standardised processes, continuous improvement techniques and performance discipline into business teams. Strong stakeholder management skills, with the ability to build trust and alignment across HR/OD, IT, Finance, Business Units and delivery teams. Proactive, collaborative and outcomes focused, able to simplify complexity, drive clarity and promote consistent, high quality
Mar 02, 2026
Full time
Job Type: Permanent Build a brilliant future with Hiscox Role: Head of Transformation Practice & Capability Reporting to: Chief Transformation Officer Location: London, York or Colchester Advert closing date: 13th March 2026 About the Role The Transformation Practice & Capability Lead is the organisation's central architect of transformation excellence, responsible for defining, elevating and embedding the methodologies, capabilities, tools and partners that enable Hiscox to deliver change predictably, confidently and at scale. As the custodian of the Group's transformation standards, this role ensures that every initiative, from the simplest change activity to the most complex enterprise programme, is underpinned by consistent discipline, clear structure, and world class delivery practices.Operating as a strategic partner to the Chief Transformation Officer, the role blends deep expertise in transformation methodology, organisational capability-building and operational excellence. You will shape the backbone of how Hiscox delivers change by creating an environment where teams have the frameworks, skills, behaviours and support they need to drive sustainable outcomes. This includes developing a clear, practical and enterprise wide change methodology; establishing and leading an Operational Excellence COE; designing role pathways and capability uplift strategies; and stewarding a high quality supplier ecosystem that complements in house capability.The role is central to enabling Hiscox to mature its transformation muscle. You will anticipate where the organisation needs greater structure, better tools, greater delivery consistency or stronger capability and turn these insights into practical, scalable solutions. You will also play a key role in building a community of practice across the transformation profession, creating cohesion, shared learning and a strong identity for practitioners across Business Units, IT, Finance, HR and central functions.This is a role for a strategic thinker and delivery expert who brings authority, clarity and confidence to complex environments. You will be comfortable shaping standards across a global organisation, coaching senior stakeholders, and leading improvements that change how teams work. Above all, you will be instrumental in ensuring Hiscox has the skills, methods and operational foundations required to deliver its transformation ambition with discipline, pace and impact. What You'll Be Doing Methodology & Standards Owning the Group's transformation and change delivery methodology and ensuring consistent application across initiatives. Formalise a transformation risk and control framework, defining Quality gates, Risk thresholds, Stage boundaries and Assurance reviews Leads and embeds structured change impact assessment and organisational readiness practices to ensure the business is prepared, engaged and capable of adopting transformation outcomes. Evolving frameworks, templates, tools and standards to support high quality transformation delivery. Embedding modern delivery practices including agile, design thinking and continuous improvement. Capability Development Leads workforce and capability planning for the transformation community, including role design, career pathways and resourcing models that ensure long term in house capability Manages skills gap analysis across transformation roles and workstreams, creating a central view of resources to enable optimisation across the enterprise Designing and coordinating training, upskilling and coaching programmes with HR/OD and external partners. Building a strong transformation community of practice to enable shared learning. Operational Excellence COE Designing, establishing and leading the Operational Excellence COE (OpEx CoE), creating a central hub of expertise, standards and best practice delivery across the organisation. Defining the vision, operating model and remit of the OpEx CoE, ensuring clear alignment with enterprise transformation priorities. Developing and embedding standardised processes, continuous improvement frameworks, performance measures and problem solving methodologies. Partnering with senior leaders and delivery teams to identify improvement opportunities, remove inefficiencies and drive operational performance at scale. Supplier Management & Partner Governance Managing the transformation supplier panel, ensuring access to high quality partners that complement in house capability and support delivery across change, transformation and operational excellence. Overseeing supplier selection, performance management and contractual alignment to ensure quality, value for money and consistency of delivery. Establishing clear standards, expectations and ways of working for all external partners, ensuring alignment with the Group's transformation methodology and operating model. Acting as the central point of coordination for all transformation related external spend, ensuring transparency, appropriate challenge and strong stewardship of supplier relationships. Continuously evaluating supplier performance, capabilities and market offerings to ensure the organisation partners with best in class expertise. Tooling & Delivery Enablement Owning the suite of tools and systems used for planning, reporting, risk management and delivery. Working with IT and vendors to ensure tools are effective, integrated and continuously improved. Enhancing ways of working to improve transparency, consistency and pace. Ways of Working & Operating Model Evolution Defining, embedding and continuously improving the ways of working that underpin transformation delivery, ensuring clarity of roles, decision rights, interactions and governance across teams. Assessing and evolving the organisation's operating model to ensure alignment with strategic priorities, identifying where processes, structures or accountabilities need to shift to enable effective delivery. Facilitating regular reviews of cross functional working practices, surfacing bottlenecks and recommending improvements to strengthen collaboration, pace and decision making. Partnering with senior leaders to reinforce outcome based working and promote modern, efficient and transparent delivery behaviours across the transformation community Person Specification Extensive expertise in transformation and change delivery methodologies, with a deep understanding of modern approaches including agile, design thinking, continuous improvement and operational excellence. Proven experience establishing or leading a centre of excellence, practice, or capability function, ideally within a complex, multi business organisation. Demonstrated ability to assess organisational skills gaps, identify capability needs and design targeted development, training and coaching interventions that build long term in house capability. Strong analytical and diagnostic skills, able to translate delivery challenges into clear, structured guidance, frameworks and repeatable tools. Experience managing external suppliers and consulting partners, with the ability to assess capability, negotiate value, monitor performance and ensure alignment with internal standards and methodology. Highly skilled communicator and influencer, able to guide, coach and build confidence across diverse teams, from senior leaders to transformation practitioners. Credible expert in operational excellence, with experience embedding standardised processes, continuous improvement techniques and performance discipline into business teams. Strong stakeholder management skills, with the ability to build trust and alignment across HR/OD, IT, Finance, Business Units and delivery teams. Proactive, collaborative and outcomes focused, able to simplify complexity, drive clarity and promote consistent, high quality
Strategic IT Systems Architect for Platform Modernisation
Prodapt Solutions Private Limited Birmingham, Staffordshire
A leading technology service provider in the UK is seeking an experienced Enterprise Architect to define the architectural vision for IT systems and BSS modernization. The ideal candidate will have over 12 years of experience, focusing on strategic BSS architecture and leading architectural transformations. Responsibilities include owning platform transformations and managing vendor rationalization to enhance product team autonomy and operational efficiency. This role emphasizes innovation and efficient integration strategies.
Mar 01, 2026
Full time
A leading technology service provider in the UK is seeking an experienced Enterprise Architect to define the architectural vision for IT systems and BSS modernization. The ideal candidate will have over 12 years of experience, focusing on strategic BSS architecture and leading architectural transformations. Responsibilities include owning platform transformations and managing vendor rationalization to enhance product team autonomy and operational efficiency. This role emphasizes innovation and efficient integration strategies.

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