77 jobs found

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! Account Director Enterprise - UK & Ireland Qualys - De-risk your business About the Role As an Account Director Enterprise at Qualys, you will be responsible for driving growth and expanding relationships with our most strategic enterprise customers across the UK & Ireland. In this overlay role, you will partner closely with our Technical Account Managers (TAMs), who manage day-to-day account health and technical relationships. While TAMs often have strong operational and technical contacts, your focus will be to broaden and elevate engagement into the business and executive levels - helping customers connect cybersecurity investments to measurable risk reduction and financial impact.Leveraging Qualys' Risk-based approach and Risk Operations Center (ROC) positioning, you will guide enterprises in streamlining their cyber risk management. By linking security outcomes to business value, you'll create clear opportunities for upsell and cross-sell across our platform.This role blends strategic account leadership with a consultative, risk-oriented sales approach. You will act as a trusted advisor to senior stakeholders and C-level executives, while also being a results-driven sales professional responsible for expanding account strategies together with the TAMs and regional leadership. Responsibilities Customer Engagement & Growth + Build, expand, and maintain strong, trusted relationships with enterprise-level customers, ensuring business value and long-term partnerships. + Extend relationships across multiple stakeholders, including IT operations, Risk, and Cloud teams. + Act as a strategic advisor, guiding customers through their cybersecurity journey with Qualys. Sales Excellence + Identify, develop, and close upsell and cross-sell opportunities, leveraging both outbound efforts and channel partnerships. + Create and execute a comprehensive territory and account plan, exceeding bookings objectives and contributing to Qualys' growth targets. + Deliver compelling sales presentations that clearly articulate the business and technical value of Qualys solutions. + Respond to RFIs/RFPs with tailored, high-quality proposals. + Negotiate and close complex contracts at the enterprise level. Collaboration & Leadership + Work closely with Technical Account Managers (TAMs) and Technical Support Engineers (TSEs) to ensure customer success, renewals, and adoption. + Partner with Sales Engineers, Solution Architects, Marketing, and Sales Leadership to align strategies and deliver value. + Lead quarterly business reviews, executive sessions, and product roadmap discussions. + Maintain regular cadence calls with account teams to align on strategy, health, and ongoing projects. Market Engagement + Stay ahead of cybersecurity trends, regulatory requirements, and market shifts to position Qualys effectively. + Represent Qualys at industry events, conferences, and seminars-virtually and in-person-showcasing our leadership in cybersecurity. Requirements Proven experience in enterprise account management or sales within cybersecurity, SaaS, or technology. Strong understanding of cloud cybersecurity solutions and recurring revenue business models. Excellent communication and relationship-building skills , with the ability to engage effectively at all organizational levels, from technical teams to C-level. Skilled in CRM tools, sales forecasting, and pipeline management . Strategic mindset with the ability to analyze market trends, customer needs, and drive upsell opportunities . Highly organized and capable of managing multiple enterprise accounts and cross-functional account teams simultaneously. Proactive, self-motivated, and results-oriented, able to work independently as well as collaboratively. Experienced in leading business reviews, executive sessions, and contract negotiations . Strong project management skills: able to keep initiatives moving and stakeholders aligned. Willingness to travel across the UK & Ireland region as required. Based in the UK, Fluent English language skillsIf you are interested in this exciting opportunity to join a dynamic, growing company at the forefront of cloud-based security and compliance solutions, please submit your resume and cover letter for consideration.

We're seeking a high-performing Senior Sales Director - Corporate WiFi to lead our expansion into the corporate connectivity and secure enterprise WiFi market. This senior, quota-carrying role focuses on building Purple's presence across corporate offices, multi-site enterprises, manufacturing, logistics, professional services, and secure workplace environments. Unlike Purple's heritage in guest WiFi, this role focuses on secure corporate networks, identity-driven access, policy control, monitoring, and enterprise connectivity. You will help organisations modernise their network access strategy, reduce cyber risk, and bring automation and intelligence to their WiFi environments. Reporting to the SVP Global Sales, you will lead Purple's corporate WiFi go to market execution, develop strong customer and partner relationships, and deliver growth in a strategically important vertical. This role is designed to scale in size and complexity over time - beginning with mid market and upper mid market organisations and expanding into national and international tier one enterprise opportunities as the solution and GTM mature. Why Join Purple Our values define us. We get the job done without politics or drama, we develop our people, and we take pride in making work fun. You'll join a team that knows its stuff, keeps learning, and raises the bar every day. What You Will Do Lead all commercial activity for the Corporate WiFi vertical across the UK and international markets. Drive growth initially through mid market and upper mid market opportunities, expanding into large national and tier one international enterprise accounts as the vertical matures. Own a senior sales quota across a pipeline spanning mid market to strategic enterprise deals. Build and maintain executive relationships with CISOs, CIOs, Network Architects, Heads of Workplace, and Digital Transformation leaders. Position Purple as a trusted partner for secure identity based access, network intelligence, segmentation, policy automation, monitoring, and compliance. Articulate the value of secure onboarding, advanced monitoring, analytics, and zero trust based network access. Execute corporate go to market plans across priority verticals including corporate offices, logistics, distribution, manufacturing, and professional services. Support the evolution and refinement of Purple's corporate WiFi offerings as the solution scales toward enterprise grade deployments. Work with MSPs, integrators, and OEM partners to broaden reach, enhance integration, and drive adoption. Support partner enablement to strengthen commercial and technical execution. Represent Purple at industry events, cybersecurity forums, networking conferences, and partner showcases. Contribute to market facing thought leadership on secure corporate WiFi, network intelligence, and identity driven access. Who You Are A proven enterprise sales leader with 7-10+ years selling secure WiFi, network security, identity/access, or cybersecurity solutions. Experienced in selling to CIO, CISO, and IT Director level stakeholders. Comfortable managing complex, multi stakeholder, long sales cycles. Strong understanding of corporate network architectures, security models, and identity based access controls. Commercially driven, highly autonomous, and able to operate effectively in an evolving product/vertical environment. Executive level communication skills with the presence to influence senior technology and security leaders. Excited to help Purple mature this vertical from mid market roots into global tier one enterprise engagements. Values Make it happen - We own things and get them done whatever it takes. Playful and positive - Life's too short to take things too seriously; we love positivity. In it together - We're always available to help for the greater good of the business. No bullsh t, no politics - We want to enjoy coming to work and make it pleasant. Know your stuff, keep learning - We value knowledge and a thirst for more of it. No drama - Things don't always go right, but a calm head always helps. Raise the bar - We aim high, take smart risks, and push what's possible. Bring Your Best Self to Work At Purple, we are committed to fostering a diverse and inclusive workplace. We value the unique perspectives and experiences that each individual brings, and we believe that diversity enriches our team and drives innovation. We encourage applications from candidates of all backgrounds, regardless of race, gender, sexual orientation, religion, disability, or any other characteristic. We understand that everyone's journey is different, and we are open to conversations about flexible working arrangements that can accommodate your needs. Benefits Competitive senior level salary + performance bonus Hybrid working with international travel Emphasis on learning and development to progress your career 25 days holiday (plus bank holidays) and the option to buy extra days 4 volunteering days each year - give something back to the community Life insurance at 2 x salary Employee Assistance Programme, 24/7 helpline Company pension, 4% employer contribution Private Healthcare & Long Term Incentive Plan after 12 months' service

Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long term relationships, serving society, and fostering shared and sustainable growth for a better world. With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career. Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. This role forms part of Corporate Technology operating with the Project Office and be responsible for managing teams of on shore and off shore technologists servicing the long term change programme across the Finance portfolio covering accounting, general ledger and financial reporting requirements across the MUFG Bank EMEA and MUS Securities International region. NUMBER OF DIRECT REPORTS Approx. 20 direct reports Team leader on Finance Technology projects, working across multiple projects leading both on shore and off shore managed service consultants. MAIN PURPOSE OF THE ROLE The Finance Technology Project Lead will serve as a technology delivery partner for the Finance division within MUFG Bank EMEA, MUFG Securities, Mitsubishi Bank Europe divisions. This critical role involves leading strategy, design, and execution of major accounting and financial reporting technology initiatives, ensuring successful implementation, robust controls, and alignment with global and local requirements (UK/Japanese regulatory mandates). The successful candidate will navigate complex global stakeholder environments, partnering with Finance, Technology and several other groups across the MUFG network. KEY RESPONSIBILITIES 1. Project Strategy and Delivery Define, plan, and execute technology projects related to General Ledger (GL), Accounts Payable/Receivable, Fixed Assets, Financial Control, Tax, Financial Planning, Purchasing & Procurement, ESG and other regulatory reporting obligations (e.g. COREP, FINREP, NSFR). Collaborate with Finance stakeholders and IT leadership to define and maintain the Accounting Technology roadmap, prioritizing initiatives based on business value, risk reduction, and regulatory deadlines. Apply structured project management methodologies (Agile/Scrum or Waterfall where appropriate) to ensure delivery is on time, within budget, and meets specified functional and non functional requirements. 2. Stakeholder and Relationship Management Act as the dedicated interface between the Finance Department (CFO, Financial Control, Tax, Treasury) and the core IT delivery teams. Translate complex financial requirements into clear technical specifications. Build and maintain effective working relationships with project team members and decision makers underpinned with MUFG values such as innovate & simplify, people focussed, listen up speak up, client centric and own & execute. Oversee relationships and delivery quality for third party software vendors and implementation partners utilized for Finance systems. 3. Technical Leadership and Architecture Guide the architecture and design of new or enhanced accounting solutions, ensuring scalability, stability, and control integrity (SOX compliance awareness). Focus on the quality and lineage of financial data flows, from trade capture systems through to the General Ledger and reporting layers. Experience with cloud based financial platforms (e.g, OCI, Azure) and data analytics tools (e.g., OTBI, Power BI) for finance reporting. Work closely with Business Analysts and SME's and perform thorough review of Business Requirements. Produce high quality documentation such as Technical Designs understanding functional, logical and physical architecture. Be comfortable with detail, helping to document or review specifications, operational readiness plans, test strategies, security questionnaires etc. 4. Risk and Compliance Ensure all new and existing accounting technology solutions adhere strictly to internal risk frameworks, operational security policies, and external financial regulations (e.g., SoX, Basel 3, PRA/FSCS requirements). Maintain security and data privacy controls and embed this in key design decisions. Understand concepts such as privileged accounts, password vaults, encryption standards etc. Design solutions with a risk based approach and ensuring robust financial controls are factored into new or changing IT or business landscape. Lead technology remediation efforts identified by internal audit or compliance functions related to financial data and systems. REQUIRED SKILLS AND EXPERIENCE Financial Services Expertise: Minimum 8 years of experience in IT project delivery, with at least 4 years focused specifically on Finance or Accounting Technology within an Investment Bank or major Financial Services institution. Financial Operations: Have a practical understanding on how P&L and Balance Sheet are produced. The typical activities Finance perform around month end and how the month end close process concludes. Accounting System Knowledge: Deep functional and technical knowledge of core accounting systems, including a modern General Ledger (e.g., Oracle, SAP, Workday) or similar industry specific GL platforms. Have experience with banking accounting products such as OFSAA, Aptitude, Financial Accounting Hub solutions. Project Leadership: Proven track record of successfully leading and delivering complex, cross functional technical delivery on projects with significant investment budgets in a regulated environment. Communication & Cultural Acumen: Exceptional communication and presentation skills. Demonstrated experience working effectively within a global organization, specifically exhibiting strong cultural sensitivity and proficiency in engaging with senior leadership, Japanese management and technical teams. Technical Proficiency: Deep understanding of system integration patterns (Flat Files, APIs, MQ messaging), data warehousing & reporting concepts, along with SDLC tooling. A professional certification (e.g., PMP, Prince2, or Agile Scrum Master) is highly desirable. DESIRABLE QUALIFICATIONS Accounting experience desirable although not essential. Conceptual understanding of IFRS 9, IFRS 17, and accounting standards (such as IFRS, UK GAAP, J GAAP) also desirable. WORK EXPERIENCE Proven track record of leading technology teams into successful project delivery with an exceptional understanding of PDLC and the key stages/phases of a project along Must have a good understanding of technology used in Finance and experience working with key financial functions such as management of a General Ledger, Financial reporting (balance sheet, P&L, Income statement), revenue and expense management, reconciliation and controls. Have worked for a large global organisation with multiple entities, multiple currencies, multiple reporting calendars, within a project function and understand the importance of working towards project milestones Be familiar with presenting at Architectural Review Boards, ensuring detailed IT solutions can be expressed in a summarised, simplified way which focusses on key architecture points. Possess vertical within the financial services sector and have a broad understanding of the wider finance industry and economy, showing an appreciation of regulations such as BCBS239, eInvoicing, Basel 3.1 etc. A robust understanding of Finance's accounting reporting requirements including month end reporting on trial balance, tax filings, balance sheet disclosures plus year end P&L management Detailed understanding of reporting and data warehouses including industry standard practices around Business Intelligence solutions for Finance Experience in managing teams, developing & nurturing talent Strong track record of building effective partnerships with peers. SKILLS AND EXPERIENCE Functional / Technical Competencies: Understanding of key accounting functions and how modern Technology platforms provides services to underpin those functions. How cloud and AI based solutions can be incorporated into integration tools, application software, databases, ETL processes, scheduling and orchestration Expert understanding of accounting concepts and principals such as double entry accounting, trial balance, financial statements, month end reporting, adjustments and reversals, debtors/creditors, profit and loss, income statement, depreciation methods, bank statement reconciliations, attestations Excellent understanding of a General Ledger and how it used across a large complex enterprise, including global organisation structures , chart of accounts, multi GAAP environments including local GAAP and IFRS, balance revaluation, adjustments processing, foreign currency translations and FX management, translations, cross validation security rules, inter company accounting and eliminations, group wide consolidation etc. Knowledge of core financial sub ledgers such as invoice and payments, workflow approval rules, payment formats and bank integration, procure to pay workflow processes, corporate expense credit card integration . click apply for full job details

Customer Success Manager page is loaded Customer Success Managerlocations: London Cannon Street: Cambridge, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R011500 AVEVA is creating software trusted by over 90% of leading industrial companies. Position: Customer Success Manager Location: London or Cambridge, UK The Job In this role, you will have the opportunity to make a significant impact for AVEVA's customers, including Fortune 100 companies, while simultaneously building upon your existing skillsets. We are looking for energetic, creative, confident, and well-organized individuals to help our customers and AVEVA succeed together through proactive customer engagements and joint experiences that deliver value for both parties. Customer Success Managers are the customer's primary contact to help them realize more proven value faster by achieving their business goals by leveraging AVEVA technology. They accelerate the customer's time-to-value in their use of our tools and foster higher levels of adoption and deployment leading to greater ROI and customer satisfaction. CSMs manage various accounts by creating success plans and executing adoption against them. They regularly check-in with the customer, understand the customer's industry, business, and goals. They build a strong relationship toward becoming a trusted advisor, and service their transactional business needs in an efficient and frictionless manner. They help the customer optimize the utilization of their existing and available products to ensure best practice adoption. They work in tandem with the Account Manager and hand off qualified opportunities for expansion. They act as the customer advocate internally to ensure timely and positive outcomes. They collect information and provide feedback to drive product improvements that lead to greater automation, self-service, usability and customer empowerment. Responsibilities: Manage a portfolio of customer accounts through proactive engagements Build and maintain strong customer relationships, becoming a trusted partner and consultant Understand the customer's goals, initiatives, products, and the value that they realize from AVEVA's software, services, and the overall relationship Drive the success of our customers by greater adoption of the AVEVA technology and uncover possible expansion opportunities within the existing install base Service customer needs in an efficient and seamless manner Drive improvements in AVEVA processes and policies, helping to move toward greater automation, self-service, and customer empowerment part of the Customer Success organization, the Customer Success Manager is responsible for managing existing accounts, ensuring the customer's success and their perceived value of the AVEVA software set. The Customer Success Manager will focus on five key areas for a defined customer portfolio as the CSM strives to become a trusted partner and consultant for those customers. Onboarding - establishing relationships, educating the customer on AVEVA resources and services, set expectations, identify business goals and objectives, and accelerate deployment readiness Deployment - work with the Delivery Services Team or AVEVA partners to define architecture, identify and prioritize the PI rollout, recommend AVEVA Services or Support, define the Enterprise Roadmap, define and manage the 'Services' budget, and request, quote, coordinate AVEVA Services and Resources Adoption - understand customer's business and operations, define Success Plan, educate and consult on AVEVA use cases of value to customer, leverage workshop services, drive adoption for strategic AVEVA software (Cloud, synergy Sales plays, etc.) Expansion - identify new business opportunity and team up with Sales to generate business revenue, leveraging both on deep expertise of customer's business and frequent contacts Skills & Qualifications Strong communication and presentation skills Experience in effectively leading staff of different roles and levels Ability to travel globally to customer sites and AVEVA offices, estimated 10-20% Ability to work well with cross-function and geographically distributed teams Strong multi-tasking ability with a keen sense of prioritization Strong relationship management and organizational skills Experience with project and program management methodology and techniques Strong presentation skills on AVEVA core technologies, business initiatives and services 'Out-of-the-box' thinking that will enable delivery of solutions and services tailored for individual customer profiles and situations Ability to think strategically, as well as tactically Strong technical understanding of at least one AVEVA solution. Good understanding about the AVEVA portfolio and use cases. English native speaker; additional language proficiency a plus Preferred 2-5 years of qualifying experience within the process manufacturing and/or services industry Preferred 2-5 years of AVEVA software products working knowledge and/or similar products 3+ years of experience in a Customer Success Management Effective use and understanding of CRM systems, Office 365, SharePoint, PowerBI, Salesforce, and Workday UK Benefits include: Flexible benefits fund, emergency leave days, adoption leave, 28 days annual leave (plus bank holidays), pension, life cover, private medical insurance, parental leave, education assistance program.It's possible we're hiring for this position in multiple countries, in which case the above benefits apply to the primary location. Specific benefits vary by country, but our packages are similarly comprehensive.Find out more: Hybrid working By default, employees are expected to be in their local AVEVA office three days a week, but some positions are fully office-based. Roles supporting particular customers or markets are sometimes remote. Hiring process Find out more: About AVEVA AVEVA is a global leader in industrial software with more than 6,500 employees in over 40 countries. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life - such as energy, infrastructure, chemicals, and minerals - safely, efficiently, and more sustainably.We are committed to embedding sustainability and inclusion into our operations, our culture, and our core business strategy. Learn more about how we are progressing against our ambitious 2030 targets: out more: requires all successful applicants to undergo and pass a drug screening and comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third-party personal data may involve additional background check criteria.AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business. AVEVA provides reasonable accommodation to applicants with disabilities where appropriate. If you need reasonable accommodation for any part of the application and hiring process, please notify your recruiter. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

Customer Success Manager Key Highlights: Job Title: Customer Success Manager Location: Gateshead , 3 days per week in the office, hybrid working Reporting to: Head of Customer Success About Us ️ SaleCycle powers campaigns for some of the world's most recognisable brands. We help 500+ enterprise-level clients worldwide to optimise their online conversions through traffic retention and abandoned sales recovery. You'll find our HQ in the North East of England, founded in 2010, but since then, we've been on an exciting growth journey with employees also based in France. We leverage the latest tech and innovation to shape our products and deliver results. Our modern event-driven microservices architecture runs on AWS, and we embrace Golang as our preferred backend language for new services. All of this wouldn't be possible without our people- that's why they're at the heart of everything we do. Our Values At SaleCycle, we care about people- it's our top priority. We prioritise well-being, growth, and innovation, continuously pushing boundaries as a team and a company. Continuous Innovation: Collaborate, innovate, and celebrate! Premium Execution: Excellence Delivered Every Time! High Curiosity: Embrace your inner child- ask why and listen! Proactive Collaboration: United, we work together and lead the way! Ultimate Passion: Infuse passion into every action! Job Overview: The ideal candidate will be responsible for onboarding, managing and nurturing client relationships, ensuring excellent service delivery and retention across a portfolio of accounts. The CSM will collaborate closely with internal teams, resolve client issues, and develop strategic plans to meet client needs while maximising product/service adoption. Strong communication skills, a problem-solving mindset, and an ability to manage time and resources effectively are essential for success in this role. Key Responsibilities: Client Relationship Management: Build and maintain strong, long-lasting client relationships by serving as their primary point of contact. Understand client goals, challenges, and business needs to provide tailored solutions and ensure customer satisfaction. Regularly engage with clients to gather feedback, assess satisfaction, and identify opportunities for improvement. Communication Skills: Serve as the liaison between clients and internal teams, ensuring clear, transparent, and timely communication. Proactively share relevant product/service updates and industry insights to clients. Communicate complex technical information in an easy-to-understand way for clients, ensuring alignment on objectives. Client Retention & Growth: Monitor client health, identify risks, and proactively address concerns to ensure long-term retention. Identify opportunities for upselling or cross-selling additional services/products to expand the client's use of offerings. Collaborate with the sales team to renew contracts and secure additional business from existing clients. Collaborate with Finance Team to ensure we are collecting cash from clients in a prompt and efficient manner. Problem Solving & Issue Resolution: Quickly identify and address client issues, ensuring timely resolution and minimising impact to the client's operations. Collaborate with internal teams to troubleshoot and resolve complex issues, and keep the client informed throughout the process. Turn client challenges into opportunities for enhancing the client relationship. Strategic Account Planning: Develop a comprehensive account strategy for each client based on their unique needs, value and long-term objectives. Work with clients to clearly understand goals and KPIs that we can measure and deliver. Regularly review account performance, make data-driven recommendations, and adjust strategies to ensure ongoing success and growth. Time & Resource Management: Effectively prioritize client needs and manage multiple accounts simultaneously. Allocate resources efficiently to ensure timely project delivery and client satisfaction. Maintain a proactive approach to project timelines, ensuring all deliverables are met within agreed-upon deadlines. Collaboration with Internal Teams: Work closely with cross-functional teams (Sales, Marketing, Product) to ensure seamless service delivery and address client needs. Share client feedback and insights to help drive product or service improvements. Collaborate on internal initiatives that contribute to the growth and development of the client base. Product/Service Knowledge: Maintain in-depth knowledge of company products, services, and industry trends to effectively advise clients. Provide training and support to clients on product features and best practices. Stay up-to-date with new features and offerings to ensure clients are leveraging the latest capabilities. Onboarding: Lead the onboarding process for new clients, ensuring a smooth transition from sales to service delivery. Provide initial product training and guide clients through setup, configuration, testing and launch. Ensure clients are set up for success by establishing clear expectations and timelines during the onboarding phase. Required Qualifications: 2+ years of experience in Account Management, Client Success, or a similar customer-facing role. Proven track record of managing client relationships and driving account growth and retention. Strong communication, negotiation, and interpersonal skills. Excellent problem-solving abilities and the ability to work under pressure to meet client needs. Experience in strategic planning and managing complex accounts. Ability to prioritise, manage multiple projects, and meet deadlines in a fast-paced environment. Proficiency in CRM software HubSpot and Microsoft Office Suite (Word, Excel, PowerPoint). Industry knowledge relevant to the company's offerings is a plus. Preferred Skills: Previous experience in a software company is preferred where technical knowledge is required. Familiarity with customer success methodologies (e.g., Net Promoter Score, Customer Satisfaction surveys). Knowledge of data analytics tools to track and report on account performance (e.g., Looker) Perks & Benefits: We value our employees at SaleCycle, so we offer great benefits and incentives in addition to a competitive salary. Please note benefits may vary by country. Flexible hybrid working 25 days annual leave + public holidays + your birthday off Employee Assistance Program (EAP), including 24/7 GP access Life Insurance Up to 5% matched pension contribution Tech & Cycle to Work salary sacrifice schemes Annual company meet-up Monthly social fund Bonus schemes for innovation, new business, and employee referrals Enhanced parental leave Volunteering Days Long Service Awards Support & Equal Opportunities: If you have a medical condition or require adjustments to our process, let us know so we can support you and ensure you have the best possible interview experience. We are an equal opportunities employer and value diversity. We do not discriminate based on race, religion, gender, nationality, sexual orientation, marital status, disability, or age. Interested? Apply now! We'd love to hear from you! If you're excited about this opportunity and want to be part of a fast-moving, innovative team, apply today.

Lead Cyber Security Consultant Department: Consultancy Employment Type: Full Time Location: United Kingdom / Remote Description As a Lead Cyber Security Consultant at Actica Consulting, you will have the opportunity to lead multiple, small Actica teams in their support to a wide range of high-profile UK public sector and defence organisations. Your help enables our customers to protect their ICT investments, and in doing so you will play a key role in nationally critical projects which make a real difference to people's everyday lives. You will be joining an established business practice with multiple in-flight projects and a continued demand for our services. This role will be responsible for the outputs of several small Actica teams, engaging senior customer stakeholders, supporting Actica personnel in the execution of their roles, supporting the mentoring and development of staff as well as growing the business through engaging with our established customer base and seeking new opportunities. Our projects require the skills and experience to: Provide advice and guidance on Information Assurance topics Develop IA strategies, policies, guidance and awareness Plan and manage the delivery of a security work programme Define security requirements Design and implement security architectures Oversee the secure development and accreditation of information systems Our position as both client-side advisor and at times working with industry delivery teams means that your role will involve significant stakeholder engagement, dealing directly with the client, including in resolving day-day issues involved in assignment delivery and developing follow-on opportunities, so excellent interpersonal and influencing skills are essential. Locations: London, Guildford, Bristol, M4 corridor Roles and Responsibilities Key Responsibilities Leading one or more Actica teams, you will undertake a number of varying consultancy assignments. Due to the potential variety in assignments your responsibilities will range from developing security architectures, to providing guidance on GRC activities. Other responsibilities will include: Providing security expertise for major system procurements and Agile programmes to ensure secure delivery; Identifying, analysing and evaluating information risks across a range of programmes, projects and systems; Explaining to risk owners the causes, likelihood and potential business impacts of information risks; Identifying and presenting options for treating or transferring information risks; Authoring and/or supporting the development of security assurance documentation; Developing or reviewing new security architectures; Scoping security testing activities, and explaining the results and required remediation. As part of the management team for the security practice your responsibilities will also include: Managing the delivery of security services by Actica teams across several live projects; Working with our client-side customers to manage contract delivery; Working with our industry-side customers to develop compelling, winning proposals and ultimately deliver projects into UK Defence or Public Sector; Coach, mentor and help develop junior Actica staff. Skills, Knowledge and Expertise The following attributes and areas of experience will make you particularly suited to this role with Actica: Experience of complex ICT systems security in a technical delivery or consulting capacity in the UK Defence sector or Public Sector; The ability to present and justify conclusions to project teams and business stakeholders; Proven abilities in delivering to client expectations and requirements; and Strong verbal and written communications skills. Knowledge of the following is highly desirable for the role: Structured security frameworks, such as HMG SPF and ISO27001; Security, technical and enterprise architecture methods such as TOGAF and SABSA; Technical risk assessments; Software development methods and techniques e.g. Agile methods such as SCRUM; Enterprise security packages, security enforcing software and devices, such as identity management and federation, cryptography, public key infrastructure, firewalls, SIEM, vulnerability scanning, etc. Additional Requirements: Must be eligible and willing to obtain UK Government Security Clearance. Key Attributes for Success: Ability to engage effectively with stakeholders, including resolving issues and identifying new opportunities. Strong interpersonal and influencing skills. Adaptability to a fast-paced, ever-changing environment. Working Arrangements Hybrid working model, with an office base in Guildford, Surrey and access to our other offices in London, Swindon and Cheltenham. Typical working week might involve 2-3 days working at clients' premises or other locations and the remainder at home or at one of our offices. Some projects may require up to 5 days per week on-site with colleagues. The practicalities of some project work means that individuals may need to stay away from home during the working week Team-based project environment with opportunities to participate in internal initiatives. Career Development You will have the opportunity to further your career in consulting, specialising in the application of information assurance and cyber security expertise to a wide range of business problems. We provide substantial training leading to nationally recognised certifications, such as chartered or principal status with the UK Cyber Security Council, or certifications such as CompTIA, NIST, PCiIAA, CISMP, CISSP, CREST, ISO27001 Lead Implementer/Auditor, SABSA, and TOGAF. A Mentor will be on hand to provide support and guidance throughout your journey with Actica. You will also work with a Performance and Development Manager, often outside of your project line of control, who will conduct regular reviews based on project feedback to set career objectives and identify training courses which are both relevant to your current project work, and aligned with your planned career progression. Our Commitment to Diversity Actica aims to nurture a diverse workforce through inclusive working practices, promoting equality in our recruitment activities, and by employing candidates on the basis of merit. Discrimination against individuals on the grounds of protected characteristics is not permitted and we take steps to ensure that our staff are made aware of their legal responsibilities when making hiring decisions. We offer a competitive suite of benefits

Accounts Payable Representative - Finance & Administration Location London Business Area Accounting and Finance Ref # Description & Requirements Bloomberg delivers critical information in a world where information matters. We give influential decision-makers in business, finance, and government a competitive edge by connecting them to a dynamic network of news, people, and ideas. To do that, we need a constant flow of ideas, energy, and innovation-which is where you come in. At Bloomberg, you will have the opportunity to go above and beyond and to take risks. Be a part of an organisation that is entering new markets, launching new ventures, and pushing boundaries. Our ever-expanding array of technology, data, news, and media services fosters innovation and empowers clients, offering nearly limitless opportunities for career growth. Our Team There are many responsibilities involved in running a business successfully, but maintaining strong control over Accounts Payable is among the most crucial. We are the team that ensures the company's payables are legitimate and accurate; we provide professional customer service to internal and external clients while consistently maintaining rigorous controls. In this role, you will work on various aspects of Accounts Pay a and fast-paced environment. You will be responsible for processing invoices, handling ad-hoc tasks, managing controls, and delivering projects while providing a positive experience for your stakeholders. To be successful, you will need a strong attention to detail and be an excellent problem-solver. You can balance a high workload while understanding the vital importance of controls. You possess excellent communication and prioritisation skills, with the ability to present ideas for process improvements and the confidence to question the status quo. You thrive in a dynamic, open-plan, team environment, and you understand the true meaning of exceptional customer service. We'll trust you to: Invoice Ingestion: Scan and validate invoices received by email using OCR tools, resolve errors, and escalate technology issues as required within SLAs. Understand all ingestion channel workflows, their specifics, and opportunities, including the underlying technology architecture. High-Volume Processing: Process large volumes of invoices in multiple languages, ensuring discrepancies are resolved or escalated in a timely manner. Invoice Compliance: Review and validate invoices to meet global standards and local government regulations, addressing tax discrepancies and coordinating with vendors for necessary revisions before processing. Government Compliance: Support e-invoicing adoption and ensure adherence to local tax and regulatory requirements, liaising with bookkeepers when necessary. Withholding Tax Management: Work with Indirect Tax teams to identify and code invoices subject to withholding tax and assist with return preparation when required. Global Standards: Comply with global invoicing requirements, flagging discrepancies and reducing risk/fraud exposure. Classification Accuracy: Apply correct coding for general ledger accounts and cost centres, meeting specific business unit requirements. Actively learn business unit needs to ensure proper coding classifications. Account Reconciliation: Reconcile vendor accounts, analyse discrepancies, and resolve issues with vendors and business users. Purchase Ledger Management: Maintain and update the Purchase Ledger in line with departmental SLAs and policies. Month-End Closing: Support activities to meet internal SLAs, ensuring all invoices are reviewed and actioned prior to closing. Automation & Efficiency: Embrace technology to enhance automation, optimise workflows, and improve the Source-to-Pay process. Query Resolution: Handle vendor and internal enquiries promptly through the internal ticketing system, including addressing payment issues, reversals, and approvals. Workflow Optimisation: Streamline processes for invoice processing, purchase order matching, and approval workflows. Professional Collaboration: Maintain professionalism in interactions with Accounts Payable, Source-to-Pay, Technology teams, and other stakeholders. Team Engagement: Participate in team meetings and training, applying Accounts Payable concepts to daily tasks. Self-Service Advocacy: Actively encourage and reinforce the use of self-service options for our internal and external stakeholders. Issue Analysis: Perform root-cause analysis and effectively deliver solutions to stakeholders, vendors, and management. Ad-Hoc Projects: Meet deadlines for accounting tasks, specific projects, and month/year-end activities. You'll need to have: A Bachelor's degree in accounting, finance, or a related field, or equivalent experience. Proven invoice processing knowledge. A minimum of 3 years of previous work experience within Accounts Payable. Excellent time management and organisational skills. Excellent verbal and written communication skills. The ability to cooperate and collaborate effectively with colleagues. Thorough attention to detail, performing all work with high levels of accuracy. Experience with an ERP (SAP preferred). Knowledge of basic financial and accounting terminology. Please note: we use years of experience as a guide, but we will certainly consider applications from all candidates who can demonstrate the skills necessary for the role. We'd love to see: Fluency in a second language. Experience with EDI or other automated invoice ingestion/processing channels (e.g., Ariba, ERS, PO Plan). Experience collaborating on enterprise-wide initiatives. Experience working within a Procure-to-Pay department. Knowledge of the Agile Scrum framework. Does this sound like you? Apply if you think we're a good match. We'll get in touch to let you know what the next steps are. Bloomberg is committed to diversity. It drives our innovation. At Bloomberg, you'll have the opportunity to go above and beyond and to take risks. You'll be a part of an organisation that is entering new markets, launching new ventures, and pushing boundaries. Our ever-expanding array of technology, data, news, and media services champions innovation and empowers clients and offers nearly limitless opportunities for career growth. Discover what makes Bloomberg unique - watch our for an inside look at our culture, values, and the people behind our success. Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law. Bloomberg is a disability inclusive employer. Please let us know if you require any reasonable adjustments to be made for the recruitment process. If you would prefer to discuss this confidentially, please email

Techary redefines the way customers procure, implement, and support their organisations' technology, providing an innovative alternative to the traditional Managed Service Provider (MSP) / Value-Added Reseller (VAR) approach. Our concept, "Technology, done differently", embodies our belief that the way our customers consume and utilize technology should innovate at the same pace as the technology itself. Our customers range from small start-ups to global enterprises. From designing, deploying and managing infrastructure stacks within low-latency financial trading environments, to relocating the headquarters of a global fintech firm, our operations span multiple markets, industries and geographies. Techary has helped customers scale their operations globally, gain an advantage in financial markets, enabled mission-critical projects and, most importantly, implemented technology that delivers alpha-accelerating business transformation. The Role As the Technical Service Delivery Manager, you will be responsible for ensuring the successful delivery, transition, and ongoing management of managed services for our customers. You will act as the bridge between Sales, Projects, and Technical Operations, ensuring that new business is onboarded smoothly and handed over into BAU support with clarity, structure, and confidence. This role combines technical credibility, operational leadership, and customer-facing service management. You will own service outcomes, SLA performance, onboarding quality, and continuous improvement while supporting and enabling technical teams to perform at their best. Duties & Responsibilities Service Delivery Management Own end-to-end service delivery for assigned managed service customers Ensure SLAs, KPIs, and contractual obligations are consistently met or exceeded Act as the primary escalation point for service-related issues and major incidents Conduct regular service reviews with customers, including reporting and roadmap discussions Drive service improvement plans where performance falls below expectations New Business Onboarding & Transition to BAU Lead the technical and operational onboarding of newly won customers from Sales Act as the central coordination point between Sales, Projects, Engineering, and Service Desk teams Ensure onboarding activities are delivered in line with agreed scope, timelines, and commercials Oversee creation and validation of onboarding documentation, including: - Technical designs and architectures - Support models and escalation paths - Asset, licensing, and configuration records Ensure a clean, structured handover into BAU support for technical teams Build strong, trusted relationships with customer stakeholders at all levels Partner closely with Sales to support deal transitions and manage expectations Work collaboratively with internal technical leads to align service delivery with customer needs Provide clear, confident communication during incidents, onboarding, and service changes Operational Excellence & Continuous Improvement Monitor service performance metrics and identify trends or recurring issues Drive continual service improvement initiatives across people, process, and technology Support the development and optimisation of onboarding frameworks and runbooks Ensure accurate documentation within PSA, documentation platforms, and monitoring tools Champion ITIL-aligned best practices across service delivery and transition Leadership & Team Enablement Support and mentor technical team members from a service delivery perspective Provide clear direction during onboarding and high-impact service events Foster a culture of accountability, ownership, and customer-first thinking Work closely with the Head of Managed Services on capacity planning and service maturity Proven experience in a Service Delivery Manager / Technical Service Manager role within an MSP Strong understanding of managed services, SLAs, and customer support models Demonstrated experience onboarding new customers into managed service environments Solid technical background across Microsoft-based environments (M365, Azure, AD, networking fundamentals) Excellent stakeholder management and customer-facing communication skills Strong organisational skills with the ability to manage multiple concurrent onboardings Experience working with PSA tools (e.g. HaloPSA, Autotask, ConnectWise) ITIL Foundation or higher Experience working closely with Sales and Pre-Sales teams Exposure to security frameworks and MSP security tooling Project management experience or certification Experience in high-growth or scaling MSP environments At Techary, we embrace a family culture and believe in working as a team to overcome any challenge we face. Employee benefits include: 25 days leave per annum Birthday as an additional day's leave Support for Professional Training (Microsoft, Cisco etc) Private Medical Insurance, including gym discounts, dentist and optical cashback schemes Free breakfast, snacks and drinks Lunch provided Friday Job Type: Permanent Equal Opportunities & Diversity Policy Techary is committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals are able to make the best use of their skills, free from discrimination or harassment and in which all decisions are based on merit. Full details of Techary's Equal Opportunity Policy are available upon request.

About this role Vice President, Database Administration About BlackRock BlackRock is a global leader in investment management, risk management, and advisory services for institutional and retail clients. Our Aladdin platform powers trillions in assets and millions of transactions daily, making reliability, scalability, and innovation mission critical. At BlackRock, we're not just managing data - we're shaping the future of financial technology. The Team The Database Hosting Team, part of Platform Hosting Services under Aladdin Platform Engineering, is responsible for the reliability, stability, and performance of BlackRock's financial systems. We operate globally, delivering engineering and operational excellence across: OLTP and OLAP systems for transactional and analytical workloads Data warehousing and distributed platforms for large-scale processing Replication and high availability solutions ensuring resiliency and business continuity Role & Strategic Impact As VP of Database Administration, you will: Lead global operations and engineering strategy for mission critical database platforms supporting Aladdin and other financial systems. Drive innovation and automation to scale operations and reduce complexity across hybrid environments (on prem and cloud). Partner with senior technology and business leaders to align database strategy with firm wide objectives. Champion performance optimization, security, and compliance, ensuring platforms meet evolving regulatory and business needs. Core Responsibilities Operational Leadership Oversee administration and engineering of OLTP, OLAP, data warehousing, and distributed NoSQL platforms. Ensure 24 x 7 availability and resiliency for global investment systems. Strategic Collaboration Engage with infrastructure, application, and business teams across regions to deliver seamless service. Influence technology roadmaps and participate in architecture reviews. Automation & Efficiency Scale operations through advanced automation frameworks and custom toolsets. Drive adoption of DevOps practices for database deployments and monitoring. Governance & Risk Management Own configuration, capacity planning, security, disaster recovery, and audit compliance. Establish robust incident management processes with root cause analysis and long term remediation. Project Delivery & Innovation Lead major upgrades, migrations, and consolidation initiatives. Contribute to monitoring and maintenance utilities using Python, Perl, Java, and modern frameworks. Qualifications & Expertise Education: Bachelor's in computer science or related field (preferred). Experience: 8+ years in enterprise database administration and engineering, with proven leadership in global environments. Technical Depth: Platforms: Sybase ASE/IQ, Microsoft SQL Server, Oracle, PostgreSQL, Snowflake, Cassandra, Cosmos DB. Replication: Sybase Replication, MSSQL HA, HVR/Fivetran. Cloud: Azure, AWS, GCP. Automation & DevOps: Python, Perl, Java, Go, Ansible/AWX, Git, Azure DevOps. OS: Linux, Windows; advanced shell scripting and system performance analysis. Leadership Skills: Ability to influence senior stakeholders, manage complex projects, and foster a culture of innovation. Mindset: Strategic thinker with a passion for operational excellence, continuous learning, and data driven decision making. Personal Attributes Integrity and highest ethical standards. Strong learning agility and adaptability. Self starter with a drive for superior performance. Natural curiosity and commitment to innovation. Our benefits To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please : BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategoryCustomer SuccessJob Details About Salesforce Salesforce is the AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.For our customers who wish to get the most value out of Salesforce with enterprise and rapid support, delivered by our most skilled experts, they purchase our Signature Success Plan. When you have Signature, you unlock our deepest level of partnership, most skilled expertise, and tools to stay agile. As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce's customer organizations. You are a trusted advisor, forging deep relationships with your customers and account teams and maintaining an awareness of key events, needs, potential risks, and value drivers. With a continual focus on your customers' business needs, you will help to improve their overall technical and operational health, helping them to realize the maximum value out of their Salesforce investment. You will act as a point of contact for any major customer incidents, being responsible for managing expectations and communications through the resolution of such incidents. These activities will enable you to proactively set the customer up for success through optimisation of the platform, with special care during critically important peak events. This will require deep technical knowledge of the Salesforce platform, and the ability to work closely across internal and external teams to provide a unified Signature experience. Your Impact Serve as the single point of customer accountability responsible for the orchestration of all Signature deliverables, experience, renewal, and expansion. Cultivate and maintain stakeholder relationships with the customer's IT and business executive leadership, sponsors, and decision-makers within customer organisations that have purchased Signature. Help your customers achieve their business goals and outcomes on the Salesforce platform by: Coordinating the completion of the Signature Success catalog of services as required for your customer. Providing timely, proactive Salesforce feature guidance based on the areas of interest for your customer. Acting as an advisor to your customers for the adoption of new features of Salesforce's annual release schedules and identifying potential challenges and risks to your customer's implementation. Communicate the value of Signature Success. Be accountable for ensuring all collaborators understand this value so that customers continue to renew Signature Success. Act as an advocate for customers during the triage and resolution of high-severity cases to assist with the timely resolution of these issues. The CSM may be required for occasional travel to customer sites and may need to be available for some after-hour or weekend coverage, depending on the customer's need. Minimum Requirements Minimum of 7 years of work experience in one or more of the following: Technical Customer Success, Salesforce CRM or SaaS platform use, project leadership, technology solutions development, technical solutions, and/or solutions architecture. Experience with Salesforce Marketing Cloud and/or a relevant competing platform. 4+ years' experience in management consulting services, Exceptional communication and presentation skills with demonstrated ability to communicate and influence effectively at all levels of the organisation, including executive and C-level. Skills for analysing technical concepts and translating them into business terms and mapping business requirements into technical features. Ability to explain complex technical concepts in business-friendly terms to customers, then explain customer needs to internal partners. Knowledge of software development process and design methodologies. Experience leading efforts of cross-functional teams to facilitate the resolution or disposition of customer needs or projects. Preferred Requirements Experience with Salesforce Marketing Cloud and/or Commerce Cloud, and/or a competing platform (i.e. Shopify, Adobe, Marketo, etc.). Salesforce product certifications are a plus (AI Specialist, Administrator, Advanced Administrator, Platform App Builder, Sales Cloud Consultant, Service Cloud Consultant, Data Cloud Specialist, Marketing Cloud: Administrator, Consultant, Email Specialist, Engagement Consultant, B2C Commerce Developer). Knowledge of Salesforce products and features, capabilities, best use, and how to deploy. Experience working with Enterprise-level customers. Note: This role is office-flexible, and the expectation is to be in office 3 days per weekUnleash Your PotentialWhen you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this .We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.Posting StatementAny employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

About Us Turnkey Consulting is an independent risk and security consultancy that brings together people, protection, and performance to help organisations achieve Digital Enterprise Resilience. For more than 20 years, Turnkey has enabled the world's leading companies to understand and optimise their risk and security landscape through assessment-based road mapping, organisational empowerment, and expert application of market-leading technologies. Turnkey is headquartered in London with offices across Asia, Australia, Europe, and North America. The Opportunity We are looking for a Senior PAM Engineer or Architect with strong experience in Privileged Access Management (PAM) to join our Identity & Access Management practice. You will play a leading role in delivering and optimising PAM solutions for our clients, working across the full project lifecycle and engaging with stakeholders at all levels. We welcome applications from individuals with a proven track record in implementing PAM solutions, particularly those with expertise in Delinea, CyberArk, or BeyondTrust. Experience with IGA (especially SailPoint or similar technologies) is highly advantageous, as is exposure to broader identity and authentication technologies. Your skills and experience will be assessed against the requirements of the role, and we offer two grades: Senior Engineer and Architect. The Architect grade includes additional responsibilities around technical leadership, solution design, and commercial/project management. Key Responsibilities Lead or contribute to the design, configuration, and deployment of PAM solutions (SaaS, cloud, and on prem), ensuring alignment with business, security, and compliance requirements. Implement and optimise privileged access controls, including credential vaulting, session management, and monitoring. Integrate PAM platforms with enterprise systems (Active Directory, Entra, LDAP, HR systems, ServiceNow, etc.). Support authentication and access management initiatives, including SSO, MFA, and passwordless authentication. Collaborate with clients to gather requirements, facilitate workshops, and translate business needs into actionable technical solutions. Produce high quality technical documentation, configuration guides, and process documentation. Provide technical leadership and mentoring to junior team members. Troubleshoot and resolve complex PAM and IAM issues, ensuring smooth project delivery. Stay current with industry trends, best practices, and emerging technologies in PAM and IAM. Additional responsibilities for Architect Grade Own the end to end technical design and architecture of PAM solutions, ensuring scalability, security, and future proofing. Deliver high and low level solution designs, technical roadmaps, and transition plans. Lead technical discussions with clients, stakeholders, and delivery teams, acting as a subject matter expert. Oversee project delivery, manage commercial outcomes, and contribute to project management activities. Drive continuous improvement in solution delivery, process optimisation, and client outcomes. Represent Turnkey in client engagements, industry events, and thought leadership initiatives. Core Skills & Experience Senior Engineer 3-5 years' experience delivering PAM solutions, with a strong focus on Delinea, CyberArk, BeyondTrust, or similar platforms. Hands on experience with privileged account lifecycle management, credential vaulting, session monitoring, and access reviews. Strong understanding of authentication protocols and technologies (SSO, MFA, Entra, Azure AD, LDAP, SAML, OAuth). Experience integrating PAM platforms with HR systems, ServiceNow, and other enterprise applications. Proficiency in scripting (PowerShell, JavaScript, BeanShell) and API integration (REST, SCIM, JDBC). Excellent communication and stakeholder management skills, with the ability to explain complex technical concepts to non technical audiences. Consulting mindset, with experience gathering and analysing business requirements and translating them into technical solutions. Experience producing high quality deliverables and documentation. Proactive, self driven, and collaborative approach to problem solving and project delivery. Architect 5+ years' experience delivering PAM solutions, with deep expertise in Delinea, CyberArk, BeyondTrust, and broader IAM technologies. Demonstrated experience in technical leadership, solution architecture, and end to end project delivery. Proven ability to design scalable, secure, and future proof PAM solutions for complex enterprise environments. Experience managing commercial outcomes and contributing to project management activities. Desirable Skills Experience with IGA solutions (SailPoint or similar technologies). Product certifications in PAM or IGA platforms. Experience with cloud identity systems (Entra AD, Okta, GCP, AWS IAM). Familiarity with regulatory frameworks and audit requirements. Project management or commercial experience (for Architect grade). Experience in professional services consulting, ideally with Big 4 or similar. Why Join Turnkey? Work in a rapidly growing consulting firm, that delivers leading edge technologies and works with high profile clients. Be part of a flexible, supportive, and collaborative team. Enjoy a culture that values diversity, inclusion, and continuous learning. Access to training, certifications, and career development opportunities. Make a real impact in a company that values your ideas and expertise. Application Process We assess every applicant's skills and experience against the requirements of the role and will consider you for either the Senior Engineer or Architect grade, depending on your background and aspirations. Salary Competitive base salary depending on a combination of factors including level of experience and expertise, in addition to an OTE bonus. Benefits Pension: on joining, employees will be automatically enrolled in our workplace pension scheme. Holiday Entitlement: employees receive 25 days per holiday year plus all statutory bank and public holidays in England and Wales. Private Medical Insurance: employees will be enrolled on to the company BUPA healthcare scheme. Insurances: Life Insurance and Critical Illness cover are provided to all employees. Carbon Offset: Employees will be enrolled onto the company carbon offset scheme which is committed to offsetting at least 50% of all employee personal carbon emissions. All Turnkey employees are entitled to £40 worth of carbon credits each year, which can offset 7 tonnes of carbon. Options are available to increase carbon credit amounts which would be treated as a benefit in kind. Location Based in our London office (preferred), with hybrid working.

At Apollo GraphQL, we're on a mission to empower developers by simplifying how software applications communicate with infrastructure. Our technology supports some of the largest GraphQL APIs in the world, and we're reshaping the API landscape. With over 1 billion downloads, we've become essential infrastructure for teams building modern APIs. Now, we're expanding our reach and leading the creation of a broader, more inclusive category - API orchestration - that resonates with a much wider audience, including teams who've never touched GraphQL. We're looking for a Senior Customer Success Manager to join our Enterprise Solutions Customer Success team at Apollo and serve as a trusted advisor to some of the world's largest enterprises. In this high-impact role, you'll build deep, high-touch relationships with a small portfolio of high-revenue, high-potential accounts. These customers rely on Apollo's expertise to guide their API strategies, achieve key milestones, and unlock measurable value through tailored, strategic engagements. In addition to technical expertise, we are seeking an individual with strong project management experience, customer-facing delivery experience, and the ability to drive business outcomes. This role will require managing complex engagements, setting milestones, and ensuring execution to help customers successfully implement and scale Apollo's technology. If you're passionate about driving measurable value for customers, leading strategic engagements, and managing technical project delivery, then we'd love to have you join our team as a Senior Customer Success Engineer! This is a fully remote position open to candidates based in the UK. What you'll do Serve as the primary point of contact for Enterprise customers, orchestrating their entire journey once they become Apollo customers. Own product adoption for your accounts, working in close partnership with sales to co-pilot their success. Guide customers through a tailored, high-touch journey, helping them achieve meaningful milestones like moving a new team into production or solving governance challenges. Oversee service delivery engagements with professional services and solution architects, leading structured project execution, milestone tracking, risk management, and on-time delivery of customer initiatives. Regularly engage with customers to address their questions, align on goals, and connect them with the right resources for success. Translate technical solutions into tangible business value, showing customers how Apollo can generate revenue and reduce risks. Develop and maintain customer success plans, capturing goals, roadmaps, and strategies for long-term success. Facilitate cross functional collaboration, ensuring technical and business leaders are engaged to drive execution and value realization. Advocate for customer needs within Apollo, ensuring they are prioritized across teams, while leading both short and long term customer engagements. Who you are 7+ years of experience in a technical, customer-facing role, such as Technical Project Manager, Customer Success Manager, Customer Success Engineer, Technical Account Manager, Professional Services Consultant, Service Delivery Manager, or Engagement Manager. Proven experience leading customer-facing project management and service delivery engagements. Strong ability to coordinate cross functional teams, set milestones, and ensure execution. Skilled in partnering with Sales to drive customer adoption, expansion, and success by aligning service delivery with business goals and identifying growth opportunities. Experienced in working with software engineering teams as primary stakeholders, with a strong ability to engage senior engineering leaders and platform teams at large enterprises. Strong understanding of cloud-native software development, APIs, and web technologies. Experience managing high-value accounts and delivering a white glove experience. Ability to drive measurable results and help customers achieve business outcomes. Exceptional interpersonal and communication skills, with the ability to build trust and influence decision-makers. Openness to occasional travel based on customer needs. Nice to have Experience in methodologies such as event storming and impact mapping. Experience working with GraphQL. Hands on experience with cloud platforms (AWS, GCP, Azure) and core compute services. Previous experience in a startup or high growth environment. At Apollo, we strive to provide competitive, market informed compensation whilst ensuring consistency within the team in each country. We make hiring decisions based on your skills, experience, and our overall assessment of what we learned during the hiring process. The above salary range includes base salary + variable compensation. Apollo also offers equity, and benefits. Location This is a remote position that can be done from anywhere in the UK. Equal Opportunity Apollo is proud to be an equal opportunity workplace dedicated to pursuing and hiring a talented and diverse workforce.