Company Description Publicis Sapient is a digital transformation partner helping established organisations get to their future, digitally enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients' businesses through designing the products and services their customers truly value. Job Description This is an excellent opportunity for a consultative engineering leader to join our UK team and assume a key role within the wider EMEA Publicis Sapient Energy & Commodities (E&C) business. This role will see the successful individual lead engineering transformation on a wide range of enterprise scale data and cloud engineering programmes for our E&C clients, spanning the full value chain. Responsibilities Your Impact Deliver state-of-the-art solutions across for a range of world class energy sector clients by harnessing the latest data and cloud technologies Unlock the value of energy clients' data for their organization together with AI, machine learning and analytics teams Deliver disruptive technology transformation that will help clients make the transition into the renewable and sustainable energy space Lead and inspire global technology teams to deliver best of breed solutions and provide valuable energy industry expertise to Publicis Sapient's UK and EMEA Technology teams Qualifications Your Skills & Experience Technology Extensive experience in leading architecture, design and delivery of modern Data and Cloud Technology solutions Experienced in creating large scale architectures, estimating costs, managing dependencies and complexities Software development background utilising data technologies and related frameworks and have strong understanding of industry standard DevOps practices for CI/CD and Quality Engineering Bring a strong point of view on and understanding of build vs. buy, performance considerations, hosting, business intelligence and reporting & analytics in context of the energy & commodities domain Business & Consulting Extensive experience in delivering technology solutions to Energy sector clients, evidenced by a good understanding of key energy upstream and downstream business functions (e.g. Power Generation, Renewables, Transmission, Distribution, R&D, Supply) Strong consultative skills with proven experience in interfacing with and advising senior stakeholders up to the C Level, appropriately increasing/decreasing the level of detail for the audience Ability to drive creation of proposals from a solution, architecture, estimation and plan standpoint Experienced in leading scaled up engineering teams of 30+ individuals and demonstrate excellent communication, presentation and collaboration skills Set yourself apart with Fluency in German and English Experience of delivering technology solutions that help Energy companies make the transition to renewables Thought leadership experience e.g. writing blogs, creating PoV's, possess knowledge of industry trends, attending/presenting in internal/external technical forums, mentorship Additional Information Publicis Sapient is a digital transformation partner helping established organisations get to their future, digitally-enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting, and customer obsession to accelerate our clients' businesses through designing the products and services their customers truly value.
Nov 25, 2025
Full time
Company Description Publicis Sapient is a digital transformation partner helping established organisations get to their future, digitally enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients' businesses through designing the products and services their customers truly value. Job Description This is an excellent opportunity for a consultative engineering leader to join our UK team and assume a key role within the wider EMEA Publicis Sapient Energy & Commodities (E&C) business. This role will see the successful individual lead engineering transformation on a wide range of enterprise scale data and cloud engineering programmes for our E&C clients, spanning the full value chain. Responsibilities Your Impact Deliver state-of-the-art solutions across for a range of world class energy sector clients by harnessing the latest data and cloud technologies Unlock the value of energy clients' data for their organization together with AI, machine learning and analytics teams Deliver disruptive technology transformation that will help clients make the transition into the renewable and sustainable energy space Lead and inspire global technology teams to deliver best of breed solutions and provide valuable energy industry expertise to Publicis Sapient's UK and EMEA Technology teams Qualifications Your Skills & Experience Technology Extensive experience in leading architecture, design and delivery of modern Data and Cloud Technology solutions Experienced in creating large scale architectures, estimating costs, managing dependencies and complexities Software development background utilising data technologies and related frameworks and have strong understanding of industry standard DevOps practices for CI/CD and Quality Engineering Bring a strong point of view on and understanding of build vs. buy, performance considerations, hosting, business intelligence and reporting & analytics in context of the energy & commodities domain Business & Consulting Extensive experience in delivering technology solutions to Energy sector clients, evidenced by a good understanding of key energy upstream and downstream business functions (e.g. Power Generation, Renewables, Transmission, Distribution, R&D, Supply) Strong consultative skills with proven experience in interfacing with and advising senior stakeholders up to the C Level, appropriately increasing/decreasing the level of detail for the audience Ability to drive creation of proposals from a solution, architecture, estimation and plan standpoint Experienced in leading scaled up engineering teams of 30+ individuals and demonstrate excellent communication, presentation and collaboration skills Set yourself apart with Fluency in German and English Experience of delivering technology solutions that help Energy companies make the transition to renewables Thought leadership experience e.g. writing blogs, creating PoV's, possess knowledge of industry trends, attending/presenting in internal/external technical forums, mentorship Additional Information Publicis Sapient is a digital transformation partner helping established organisations get to their future, digitally-enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting, and customer obsession to accelerate our clients' businesses through designing the products and services their customers truly value.
Hays Property and Surveying are seeking a Graduate Investment Surveyor to join a privately-owned property development and investment company based in Chichester. The company is a privately-owned developer and investor who operates across the South of England. The business is focused on developing and transforming industrial & logistics, office and urban mixed-use schemes, working with like-minded partners to create highly sustainable and best-in-class assets, with the values of responsibility and community. Through self-funded capital, the company has a strong balance sheet and investment pipeline, providing stability and ambition for growth. With this in mind, they now have an exciting opportunity for a Graduate Investment Surveyor to join their in-house team of property and development professionals. The role will closely support the Investment Director and the wider team, based at their offices in Chichester, with a hybrid working policy available. Your new role As the Graduate Investment Surveyor, you will be responsible for providing support and assisting with the acquisition of investment opportunities, disposal of assets, and appraisal of the existing portfolio. The role offers excellent exposure to the full investment lifecycle and the chance to develop your skills in financial modelling, property valuation, and market analysis within a dynamic and ambitious business. Key responsibilities - Assist in the financial analysis of potential investments, including cash flow projections and development appraisals. Support with the appraisal of acquisitions using Excel and, where appropriate, Argus software. Conduct market research to inform investment decisions. Assist with preparing investment reports and recommendations for internal review. Assist with managing transactions, including property and legal due diligence. Monitor market trends and occupational data to support the investment strategy. Contribute to the regular appraisal of the existing property portfolio. Working closely with the asset management and development teams to support business plans and optimise returns. What you'll need to succeed A degree in Real Estate, Property Development or equivalent (RICS Accredited) Desirably, have some commercial property experience and/or be working towards your APC. Strong interest in property investment and development. Basic understanding of financial modelling and property valuation. Proficient skills in Microsoft Excel. Analytical mindset and attention to detail. Excellent communication skills and ability to build relationships. Proactive and eager to learn. What you need to do now For more information regarding this, or any opportunity, please contact our Southampton-based Property and Surveying specialist Jamie Poll on . Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Nov 25, 2025
Full time
Hays Property and Surveying are seeking a Graduate Investment Surveyor to join a privately-owned property development and investment company based in Chichester. The company is a privately-owned developer and investor who operates across the South of England. The business is focused on developing and transforming industrial & logistics, office and urban mixed-use schemes, working with like-minded partners to create highly sustainable and best-in-class assets, with the values of responsibility and community. Through self-funded capital, the company has a strong balance sheet and investment pipeline, providing stability and ambition for growth. With this in mind, they now have an exciting opportunity for a Graduate Investment Surveyor to join their in-house team of property and development professionals. The role will closely support the Investment Director and the wider team, based at their offices in Chichester, with a hybrid working policy available. Your new role As the Graduate Investment Surveyor, you will be responsible for providing support and assisting with the acquisition of investment opportunities, disposal of assets, and appraisal of the existing portfolio. The role offers excellent exposure to the full investment lifecycle and the chance to develop your skills in financial modelling, property valuation, and market analysis within a dynamic and ambitious business. Key responsibilities - Assist in the financial analysis of potential investments, including cash flow projections and development appraisals. Support with the appraisal of acquisitions using Excel and, where appropriate, Argus software. Conduct market research to inform investment decisions. Assist with preparing investment reports and recommendations for internal review. Assist with managing transactions, including property and legal due diligence. Monitor market trends and occupational data to support the investment strategy. Contribute to the regular appraisal of the existing property portfolio. Working closely with the asset management and development teams to support business plans and optimise returns. What you'll need to succeed A degree in Real Estate, Property Development or equivalent (RICS Accredited) Desirably, have some commercial property experience and/or be working towards your APC. Strong interest in property investment and development. Basic understanding of financial modelling and property valuation. Proficient skills in Microsoft Excel. Analytical mindset and attention to detail. Excellent communication skills and ability to build relationships. Proactive and eager to learn. What you need to do now For more information regarding this, or any opportunity, please contact our Southampton-based Property and Surveying specialist Jamie Poll on . Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Initially based from the office, but hybrid after 3 months. Company description Focus on M365 New role based on company growth and tech investment Free access to company holiday homes Buy & sell holidays Discretionary annual bonus plus an additional Shared Reward Bonus Matched pension contribution Health cash plan plus Private medical insurance Life assurance and Critical illness cover Travel season ticket loans and Ride to work scheme Free local gym access Local bar / restaurant discounts Please note: whilst this role is ultimately hybrid; during the first three months, you will be based full time from the office whilst you get up to speed. We re Together. For over 50 years, we ve helped thousands of people, businesses and professionals unlock their property ambitions with our common-sense approach to mortgages and secured loans. We take the time to understand our customers and our door is always open, so we can often help when other lenders can t or won t. Based in Cheadle, Cheshire, our 800 colleagues help our customers throughout the UK, backed by the power of a £7.8 billion loan book. Job Description Together is going through a time of Tech transformation as we implement our new business wide platform. This is an exciting time as we build our teams and capabilities around new technology, much of it AI focused. We are looking for a Business Platform Engineers to work within our 'Colleague Tech Platforms' team. This role will be key in shaping a dynamic digital workspace by deploying, maintaining, and supporting a suite of SaaS-based tools and be focused on Microsoft 365 suite: Mail, SharePoint, OneDrive, Teams, Office Apps, Enterprise Applications, Copilots, eDiscovery and Purview. You will be collaborating closely with cross-functional teams to deliver well-architected, scalable solutions that align with industry best practices and enhance the colleague experience. We have the foundations in place, but you will be coming in at a point where you'll have the opportunity to shape the way we do things and make a genuine impact. This role requires you to be able to get to our offices in Cheadle (South Manchester) 3 days per week. However, we do ask that you are in 5 days for the first three months. Qualifications we are looking for a seasoned Business Platform Engineer with experience in business process re-engineering experience in Microsoft 365 suite: Mail, SharePoint, OneDrive, Teams, Office Apps, Enterprise Applications, Copilots, eDiscovery and Purview. We don't expect you to be an expert in all of the skills and experiences listed below, but if you do have a good blend of them, then we encourage you to apply: Microsoft 365 Governance & Compliance Experience with M365 governance frameworks, including retention policies, data loss prevention (DLP), and compliance centre configurations. Identity & Access Management (IAM) Familiarity with conditional access policies, role-based access control (RBAC), and identity lifecycle management via Azure Entra ID (Active Directory) Single Sign-On (SSO) / MFA configuration and integration. SaaS Integration & API Usage Ability to integrate SaaS platforms using APIs, connectors, and automation tools (e.g., Power Platform). Monitoring & Observability Tools Experience with tools like Azure Monitor, Splunk or New Relic for proactive service monitoring and incident response. End-User Experience Optimization Understanding of digital experience monitoring and techniques to improve usability M365 and other SaaS tools. Change Enablement Ability to support change management efforts, including training, communications, and stakeholder engagement to drive adoption of new tools. Licensing & Cost Optimization Awareness of licensing models for M365 and other SaaS platforms, with experience in optimizing usage and cost. Environment build and application configuration InTune & AutoPilot End-User Support Demonstrated experience in providing assistance to end users, resolving a wide range of issues across hardware, software, and networks. Team Collaboration Proven ability to work effectively within cross-functional teams, contributing to shared goals and fostering a supportive team culture. DevOps & Agile Practices Hands-on experience with DevOps tools and workflows, coupled with a solid understanding of Agile methodologies and iterative dev cycles. Analytical & Problem-Solving Skills Strong capability to analyse complex technical problems, identify root causes, & implement solutions in high-pressure environments. Application Lifecycle Management Extensive experience managing applications throughout their lifecycle; deployment, maintenance, issue resolution, performance. Accountability & Delivery Focus Highly dependable and results-oriented, with a consistent track record of meeting deadlines and delivering high-quality outcomes. Interpersonal & Adaptability Skills Excellent communication and interpersonal skills, with a flexible approach to changing priorities, technology, and business needs. Azure / Terraform Qualifications Preferred Additional Information If you feel you have some of the skills mentioned above, but not all, please do still apply and we would be happy to have a further discussion with you in regards to your suitability for the role. Together embraces diversity and inclusion, and are proud to be an equal opportunity workplace. Not only do we welcome difference we celebrate it, support it and really value our colleagues for who they are. We are committed to building a team that represents a variety of backgrounds, perspectives and skills. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
Nov 25, 2025
Full time
Initially based from the office, but hybrid after 3 months. Company description Focus on M365 New role based on company growth and tech investment Free access to company holiday homes Buy & sell holidays Discretionary annual bonus plus an additional Shared Reward Bonus Matched pension contribution Health cash plan plus Private medical insurance Life assurance and Critical illness cover Travel season ticket loans and Ride to work scheme Free local gym access Local bar / restaurant discounts Please note: whilst this role is ultimately hybrid; during the first three months, you will be based full time from the office whilst you get up to speed. We re Together. For over 50 years, we ve helped thousands of people, businesses and professionals unlock their property ambitions with our common-sense approach to mortgages and secured loans. We take the time to understand our customers and our door is always open, so we can often help when other lenders can t or won t. Based in Cheadle, Cheshire, our 800 colleagues help our customers throughout the UK, backed by the power of a £7.8 billion loan book. Job Description Together is going through a time of Tech transformation as we implement our new business wide platform. This is an exciting time as we build our teams and capabilities around new technology, much of it AI focused. We are looking for a Business Platform Engineers to work within our 'Colleague Tech Platforms' team. This role will be key in shaping a dynamic digital workspace by deploying, maintaining, and supporting a suite of SaaS-based tools and be focused on Microsoft 365 suite: Mail, SharePoint, OneDrive, Teams, Office Apps, Enterprise Applications, Copilots, eDiscovery and Purview. You will be collaborating closely with cross-functional teams to deliver well-architected, scalable solutions that align with industry best practices and enhance the colleague experience. We have the foundations in place, but you will be coming in at a point where you'll have the opportunity to shape the way we do things and make a genuine impact. This role requires you to be able to get to our offices in Cheadle (South Manchester) 3 days per week. However, we do ask that you are in 5 days for the first three months. Qualifications we are looking for a seasoned Business Platform Engineer with experience in business process re-engineering experience in Microsoft 365 suite: Mail, SharePoint, OneDrive, Teams, Office Apps, Enterprise Applications, Copilots, eDiscovery and Purview. We don't expect you to be an expert in all of the skills and experiences listed below, but if you do have a good blend of them, then we encourage you to apply: Microsoft 365 Governance & Compliance Experience with M365 governance frameworks, including retention policies, data loss prevention (DLP), and compliance centre configurations. Identity & Access Management (IAM) Familiarity with conditional access policies, role-based access control (RBAC), and identity lifecycle management via Azure Entra ID (Active Directory) Single Sign-On (SSO) / MFA configuration and integration. SaaS Integration & API Usage Ability to integrate SaaS platforms using APIs, connectors, and automation tools (e.g., Power Platform). Monitoring & Observability Tools Experience with tools like Azure Monitor, Splunk or New Relic for proactive service monitoring and incident response. End-User Experience Optimization Understanding of digital experience monitoring and techniques to improve usability M365 and other SaaS tools. Change Enablement Ability to support change management efforts, including training, communications, and stakeholder engagement to drive adoption of new tools. Licensing & Cost Optimization Awareness of licensing models for M365 and other SaaS platforms, with experience in optimizing usage and cost. Environment build and application configuration InTune & AutoPilot End-User Support Demonstrated experience in providing assistance to end users, resolving a wide range of issues across hardware, software, and networks. Team Collaboration Proven ability to work effectively within cross-functional teams, contributing to shared goals and fostering a supportive team culture. DevOps & Agile Practices Hands-on experience with DevOps tools and workflows, coupled with a solid understanding of Agile methodologies and iterative dev cycles. Analytical & Problem-Solving Skills Strong capability to analyse complex technical problems, identify root causes, & implement solutions in high-pressure environments. Application Lifecycle Management Extensive experience managing applications throughout their lifecycle; deployment, maintenance, issue resolution, performance. Accountability & Delivery Focus Highly dependable and results-oriented, with a consistent track record of meeting deadlines and delivering high-quality outcomes. Interpersonal & Adaptability Skills Excellent communication and interpersonal skills, with a flexible approach to changing priorities, technology, and business needs. Azure / Terraform Qualifications Preferred Additional Information If you feel you have some of the skills mentioned above, but not all, please do still apply and we would be happy to have a further discussion with you in regards to your suitability for the role. Together embraces diversity and inclusion, and are proud to be an equal opportunity workplace. Not only do we welcome difference we celebrate it, support it and really value our colleagues for who they are. We are committed to building a team that represents a variety of backgrounds, perspectives and skills. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
Commercial Contracts Solicitor Department: Commercial Employment Type: Permanent - Full Time Location: Derby, UK Description The Commercial team is dedicated to staying ahead of industry trends and positioning our clients for success in a rapidly evolving business landscape. The team frequently works with managing directors, finance directors and commercial/sales directors in organisations of all types and sizes, from owner-managed businesses to global PLCs. The team's head of department has extensive experience of supporting team members in their knowledge, skills and ongoing development. The role offers an exciting opportunity for a Commercial Contracts and Data Protection Lawyer who is eager to be at the forefront of legal innovation and to progress in the hierarchy of the firm. You will have the chance to engage with a diverse and dynamic workload, fostering your career in a flexible, supportive, innovative and future-focused environment. The successful candidate will work closely with the head of the department and other senior leaders to help shape the strategic direction of the commercial team, leveraging innovative approaches to stay ahead of competitors. You will play an integral role in business development initiatives, identifying and pursuing opportunities to position our firm as a leader in commercial contracts and data protection. You will bring fresh perspectives and creative solutions to complex legal challenges, ensuring our clients are well-prepared for the future. You will build and maintain strong relationships with clients, understanding their evolving needs and delivering exceptional service that sets us apart in the marketplace. We believe in empowering our team members to think creatively and strategically, and to be supported by a collaborative and friendly environment that values contributions and encourages continuous professional growth. This role is perfect for someone who is looking to make a significant impact, drive innovation, and be a key player in positioning our firm as a leader in the legal industry. Key Responsibilities Help with research and envelopment projects of the department around prospective clients, competitors, produces and services (including AI and software solutions for the department and its clients). Draft (with or without the use of a baseline template), review, report on, negotiate or amend a wide range of commercial contracts in a business to business or business to consumer context, including: Standard trading terms and conditions; Procurements contracts: for issues like manufacturing or outsourcing; Sales channel contracts: direct supply contract or indirect sales contracts through collaborations, agency, franchise, distribution or licensing arrangements; IT contracts: software development, software as a service, hosting, service level agreements, IP contracts: IP assignments or licensing; Other contracts: covering issues like confidentiality, exclusivity, warranties, guarantees, indemnities, settlements, variations, novations, lead referrals or self-employed consultancy. Ensure compliance with data protection laws (GDPR, CCPA, etc.), including drafting and reviewing data processing agreements, privacy policies, and conducting data protection impact assessments. Provide due diligence and other transactional support to the corporate team. Identify and mitigate legal risks associated with commercial transactions and data protection issues. Provide legal advice and support to internal stakeholders on commercial and data protection matters. Carry out tasks suitable for level of post-qualification experience, with limited need for senior level direction or supervision. Manage allocated projects, specific matters or other work delegated by senior staff. Ensure personal legal knowledge is kept up to date and new advancements are communicated to the wider team. Be involved in the marketing and business development of the department, its team members and the firm. Help the Head of Department to meet department objectives. When required to do so, help the Chief Executive Officer or other senior staff to meet wider objectives of the firm. Innovation Explore and implement innovative legal technologies to streamline contract management and compliance processes. Identify and propose improvements to current legal processes, leveraging new technologies and methodologies. Stay informed of industry trends and best practices, sharing insights with the team and contributing to the firm's thought leadership initiatives. Client Relations Act as the primary legal contact for assigned clients, providing timely and practical legal advice. Build and maintain strong client relationships, identifying opportunities for cross-selling and up-selling legal services. Ensure clear and effective communication with clients, understanding their business needs and objectives. Ensure all client interactions are managed in a professional manner and in accordance with our Flint Bishop Client Charter - all communication should be followed as per the below points. Skills, Knowledge and Expertise You will have a minimum of 4 years PQE in a commercial law role. Possess exceptional client care skills. Have intermediate knowledge of Microsoft Office. Be highly motivated and able to add value to the role. Be able to demonstrate proactive management of matters with a minimum of supervision. Be a team player and able to get on with others. Possess networking and client development skills. Disclosure will be required in the event that a position is offered. Benefits Competitive salary Bonus potential Great working environment at our Derby head offices Career Development opportunities 27 days holiday plus bank holidays Options to buy & sell 1 week's holiday 1 week's holiday carry over Extra day off for your birthday Staff card discount scheme for local shops Social days and evenings on the firm Staff discounts on legal services
Nov 25, 2025
Full time
Commercial Contracts Solicitor Department: Commercial Employment Type: Permanent - Full Time Location: Derby, UK Description The Commercial team is dedicated to staying ahead of industry trends and positioning our clients for success in a rapidly evolving business landscape. The team frequently works with managing directors, finance directors and commercial/sales directors in organisations of all types and sizes, from owner-managed businesses to global PLCs. The team's head of department has extensive experience of supporting team members in their knowledge, skills and ongoing development. The role offers an exciting opportunity for a Commercial Contracts and Data Protection Lawyer who is eager to be at the forefront of legal innovation and to progress in the hierarchy of the firm. You will have the chance to engage with a diverse and dynamic workload, fostering your career in a flexible, supportive, innovative and future-focused environment. The successful candidate will work closely with the head of the department and other senior leaders to help shape the strategic direction of the commercial team, leveraging innovative approaches to stay ahead of competitors. You will play an integral role in business development initiatives, identifying and pursuing opportunities to position our firm as a leader in commercial contracts and data protection. You will bring fresh perspectives and creative solutions to complex legal challenges, ensuring our clients are well-prepared for the future. You will build and maintain strong relationships with clients, understanding their evolving needs and delivering exceptional service that sets us apart in the marketplace. We believe in empowering our team members to think creatively and strategically, and to be supported by a collaborative and friendly environment that values contributions and encourages continuous professional growth. This role is perfect for someone who is looking to make a significant impact, drive innovation, and be a key player in positioning our firm as a leader in the legal industry. Key Responsibilities Help with research and envelopment projects of the department around prospective clients, competitors, produces and services (including AI and software solutions for the department and its clients). Draft (with or without the use of a baseline template), review, report on, negotiate or amend a wide range of commercial contracts in a business to business or business to consumer context, including: Standard trading terms and conditions; Procurements contracts: for issues like manufacturing or outsourcing; Sales channel contracts: direct supply contract or indirect sales contracts through collaborations, agency, franchise, distribution or licensing arrangements; IT contracts: software development, software as a service, hosting, service level agreements, IP contracts: IP assignments or licensing; Other contracts: covering issues like confidentiality, exclusivity, warranties, guarantees, indemnities, settlements, variations, novations, lead referrals or self-employed consultancy. Ensure compliance with data protection laws (GDPR, CCPA, etc.), including drafting and reviewing data processing agreements, privacy policies, and conducting data protection impact assessments. Provide due diligence and other transactional support to the corporate team. Identify and mitigate legal risks associated with commercial transactions and data protection issues. Provide legal advice and support to internal stakeholders on commercial and data protection matters. Carry out tasks suitable for level of post-qualification experience, with limited need for senior level direction or supervision. Manage allocated projects, specific matters or other work delegated by senior staff. Ensure personal legal knowledge is kept up to date and new advancements are communicated to the wider team. Be involved in the marketing and business development of the department, its team members and the firm. Help the Head of Department to meet department objectives. When required to do so, help the Chief Executive Officer or other senior staff to meet wider objectives of the firm. Innovation Explore and implement innovative legal technologies to streamline contract management and compliance processes. Identify and propose improvements to current legal processes, leveraging new technologies and methodologies. Stay informed of industry trends and best practices, sharing insights with the team and contributing to the firm's thought leadership initiatives. Client Relations Act as the primary legal contact for assigned clients, providing timely and practical legal advice. Build and maintain strong client relationships, identifying opportunities for cross-selling and up-selling legal services. Ensure clear and effective communication with clients, understanding their business needs and objectives. Ensure all client interactions are managed in a professional manner and in accordance with our Flint Bishop Client Charter - all communication should be followed as per the below points. Skills, Knowledge and Expertise You will have a minimum of 4 years PQE in a commercial law role. Possess exceptional client care skills. Have intermediate knowledge of Microsoft Office. Be highly motivated and able to add value to the role. Be able to demonstrate proactive management of matters with a minimum of supervision. Be a team player and able to get on with others. Possess networking and client development skills. Disclosure will be required in the event that a position is offered. Benefits Competitive salary Bonus potential Great working environment at our Derby head offices Career Development opportunities 27 days holiday plus bank holidays Options to buy & sell 1 week's holiday 1 week's holiday carry over Extra day off for your birthday Staff card discount scheme for local shops Social days and evenings on the firm Staff discounts on legal services
Excellent opportunity for a construction Delay Managing Consultant/Associate Director to join a highly regarded construction delay and expert witness team and work on a variety of domestic and international construction disputes. You will work closely alongside a Who's Who Legal (WWL) recommended delay expert, providing forensic analysis on numerous reports, and receiving training and support to develop your skills and capabilities, whilst also working independently and managing your own work. The client's office is in central London and the employer is happy to discuss flexible working arrangements, which will include regular days in the office as well as some home working where appropriate. Responsibilities and Duties Acting as the lead assistant to the expert witness in arbitrations and adjudications. Independently writing expert reports. Acting on behalf of employer and contractor bodies in both international and UK domestic markets. Understanding major retrospective and prospective methods of delay analysis and applying them in a robust and effective manner to establish and analyse the nature, cause and extent of critical and non-critical path delays to projects. Desired Skills and Experience Approximately 5 years of experience in this niche industry with a dispute specialist doing delay work, as well as a foundation in planning, engineering or project management. Experience in adjudications, arbitrations and mediations. Experience in using programming software including Primavera and Asta Powerproject. An appreciation of the common methods of delay analysis, as set out in the Society of Construction Law Delay and Disruption Protocol. Ability to forensically investigate and analyse baseline and progress-updated programmes using the industry standard programming software packages. Ability to conduct methodical, thorough and detailed investigations and analysis to establish facts relevant to the nature, extent and causes of delay to all stages of the construction process. High quality of presentational skills, both written and oral. An appreciation for the time and cost constraints under which expert witness work is carried out. The ability to engage with confidence with solicitors and clients. Top candidates will also be able to bring in their own work, and develop business. Qualifications/Educational Requirements A Degree in a relevant construction subject. Ideally a Masters degree in Construction Law. Employing Company Overview and Profile The hiring company is a small but highly reputable disputes consultancy with WWL recommended Delay and Quantum experts in the business. The candidate may have several options for where to work in central London as well as the possibility of some home working since this employer is flexible with the candidate's work schedules and has a collaborative working environment. Additional Benefits Package and Incentives The company offers a competitive package including a basic salary in the region of £90k-£120k, contribution to the candidate's personal pension plan, private health insurance cover, mobile phone, relevant professional fees paid, and an annual discretionary bonus.
Nov 25, 2025
Full time
Excellent opportunity for a construction Delay Managing Consultant/Associate Director to join a highly regarded construction delay and expert witness team and work on a variety of domestic and international construction disputes. You will work closely alongside a Who's Who Legal (WWL) recommended delay expert, providing forensic analysis on numerous reports, and receiving training and support to develop your skills and capabilities, whilst also working independently and managing your own work. The client's office is in central London and the employer is happy to discuss flexible working arrangements, which will include regular days in the office as well as some home working where appropriate. Responsibilities and Duties Acting as the lead assistant to the expert witness in arbitrations and adjudications. Independently writing expert reports. Acting on behalf of employer and contractor bodies in both international and UK domestic markets. Understanding major retrospective and prospective methods of delay analysis and applying them in a robust and effective manner to establish and analyse the nature, cause and extent of critical and non-critical path delays to projects. Desired Skills and Experience Approximately 5 years of experience in this niche industry with a dispute specialist doing delay work, as well as a foundation in planning, engineering or project management. Experience in adjudications, arbitrations and mediations. Experience in using programming software including Primavera and Asta Powerproject. An appreciation of the common methods of delay analysis, as set out in the Society of Construction Law Delay and Disruption Protocol. Ability to forensically investigate and analyse baseline and progress-updated programmes using the industry standard programming software packages. Ability to conduct methodical, thorough and detailed investigations and analysis to establish facts relevant to the nature, extent and causes of delay to all stages of the construction process. High quality of presentational skills, both written and oral. An appreciation for the time and cost constraints under which expert witness work is carried out. The ability to engage with confidence with solicitors and clients. Top candidates will also be able to bring in their own work, and develop business. Qualifications/Educational Requirements A Degree in a relevant construction subject. Ideally a Masters degree in Construction Law. Employing Company Overview and Profile The hiring company is a small but highly reputable disputes consultancy with WWL recommended Delay and Quantum experts in the business. The candidate may have several options for where to work in central London as well as the possibility of some home working since this employer is flexible with the candidate's work schedules and has a collaborative working environment. Additional Benefits Package and Incentives The company offers a competitive package including a basic salary in the region of £90k-£120k, contribution to the candidate's personal pension plan, private health insurance cover, mobile phone, relevant professional fees paid, and an annual discretionary bonus.
At ROLI, we're redefining how people connect with music. As Head of FP&A and Finance Operations, you'll lead the company's financial planning & analysis, forecast management, and Finance Operations. About Us At ROLI, we believe music lives inside everyone - it's a universal right. Our mission is simple: to create tools that turn all humans into music makers. From the groundbreaking Seaboard to our latest ROLI Piano and Airwave, we design intuitive instruments and technologies that make music creation more expressive, accessible, and inspiring. We're a team of musicians, engineers, coders, researchers, and creatives of every background, united by a passion for learning, innovation, and collaboration. What we share is a drive to free the music - to empower people everywhere to connect with themselves and with others through sound. At ROLI, this is more than work - it's a chance to unlock the music inside everyone and transform creativity worldwide. Your Purpose As our Head of FP&A and Finance Operations, you'll provide accurate, timely insights for executive and board reporting. You'll own long-term financial modelling and forecasting, under the guidance of the VP of Finance to ensure it's aligned with strategy. And whilst working closely with the Operations Director and Senior Finance Manager, you'll ensure our Finance and Operations systems scale effectively with the company's growth. You are a proactive, detail-oriented manager with strong financial modelling and problem-solving skills, ideally experienced in hardware, software, consumer goods, or DTC sectors. You'll thrive in a collaborative, hands-on environment, driving process improvements and helping to strengthen ROLI's financial foundations. Your Responsibilities Financial Planning & Analysis Partner with the business to deliver timely, insightful analysis that supports strategic decision-making and evaluates the financial impact of key decisions and scenarios, working closely with the VP of Finance. Support the VP of Finance in managing the company's long term financial plan, including financial modelling and reporting to investors on both a routine and ad hoc basis. Collaborate with the VP of Finance and leadership team to ensure accurate forecasting and reporting across the business. Provide analysis and reporting for investment proposals and due diligence related to fundraising activities. Manage and develop the FP&A Analyst (to be recruited). Reporting & Business Partnership Work closely with the Senior Finance Manager and accounting team to support monthly reporting commentary. Partner with the Operations Director and Manager on inventory management and reporting, ensuring: Accurate forecasting of component and logistics costs for cash flow purposes. Regular review of hardware and software cost of goods by product (NetSuite vs. expected costs). Oversight of NREs and related reporting. Process Improvement & Systems Development Partner with the Data team to enhance Omni dashboard reporting for Finance and Operations, including building a summary level dashboard tracking key KPIs vs. Plan and Prior Year (e.g., SOR, LTV/CAC, MER, Direct Contribution by Product). Review and improve financial processes to drive efficiency, including: Assessing and implementing new tools to automate and reduce manual work in FP&A. Conducting NetSuite process reviews and ensuring optimal system use across Finance and Operations (P2P, O2C, R2R, Inventory, revenue management modules). Collaborate with the Senior Finance Manager and Director of Operations to spearhead automation initiatives across Finance and Operations, ensuring smooth running and resolution of issues arising from the Shopify/NetSuite integration project. Who We're Looking For You have a degree qualification or equivalent experience. You hold a professional accounting qualification, preferably ACA, CIMA, ACCA, or equivalent, with at least 10 years post qualification experience. You have strong analytical, financial planning, and budget management skills. You have advanced Excel and presentational skills. You are commercially focused and willing to challenge information rather than take it at face value. You are flexible, innovative, and adaptable to meet competing priorities in a fast moving environment. You are an independent thinker with an inquisitive mind and demonstrable examples of implementing proactive solutions. You have superb time management skills and the ability to work independently. You have excellent interpersonal skills and can work effectively with employees at all levels. You have a passion for music, technology, and/or startups. It's music to our ears if: You have experience working at a start up or high growth company, ideally within consumer goods, hardware, or software businesses. You have experience using NetSuite or a similar ERP system, and tools like Power BI or similar. You have experience or exposure to working with manufacturing companies. You hold an MBA qualification. You have experience with SaaS reporting and analytics. Your Impact You'll know you're succeeding when: Strategic Alignment: The Executive and Board rely on your models and insights for major investment and operational decisions. Forecasting Excellence: You've established an accurate, dynamic financial model that integrates all parts of the business - from hardware and software to DTC. Operational Improvement: Finance and Operations run seamlessly, supported by efficient systems and clear ownership. Cross Functional Partnership: Commercial, Data, and Product teams use shared financial KPIs to guide growth and efficiency. Team Growth: You've hired, onboarded, and developed an FP&A Analyst, building a strong, collaborative FP&A function. In your first 90 days, you'll gain a deep understanding of ROLI's business model, take ownership of the financial operational model, and manage the cash flow forecast. By 6 to 12 months, success looks like a fully operational, insight driven FP&A function that supports both the day to day and long term strategy of the business. Life at ROLI This role comes with a competitive salary and a range of benefits designed to support your health, well being, and creativity, including a healthcare cash plan, pension scheme, volunteering days, Bike2Work, access to trained counsellors, hack days, yoga classes and a product lending library. You'll also enjoy regular social events, from summer and end of year parties to team outings. We embrace hybrid working, with three days in the office (Monday, Wednesday, Thursday), giving you the flexibility to balance collaboration and focus time. And because we know great work needs great fuel, you'll enjoy freshly made smoothies, breakfast pastries, and vegan lunches during the week! Application Process We aim to make our hiring process transparent and candidate friendly. Here's what you can expect: Intro Call - A conversation with our Talent Acquisition Partner to discuss your background, experience, and interest in the role. Hiring Manager Interview - A discussion with the VP of Finance to explore your skills, approach, and fit for the team. Assessment - You may be asked to demonstrate your modelling skills, but building a simplified version of our model to demonstrate approach and reasoning. Team Interview - A broader conversation with our CFO and our Senior Finance Manager members to explore your background and alignment with the working environment. Final Interview - A conversation with our Co Founder to align on ROLI's values and your motivation for joining us. We strive to move efficiently through the process while giving you the opportunity to learn about the role, the team, and life at ROLI. Inclusion & Belonging At ROLI, we celebrate diversity and are committed to fostering an inclusive environment where everyone can thrive. We welcome applications from all qualified candidates, regardless of race, colour, religion, gender identity or expression, sexual orientation, national origin, disability, genetics, or age. If you need any accommodations during the recruitment process, please let us know - we're here to support you.
Nov 25, 2025
Full time
At ROLI, we're redefining how people connect with music. As Head of FP&A and Finance Operations, you'll lead the company's financial planning & analysis, forecast management, and Finance Operations. About Us At ROLI, we believe music lives inside everyone - it's a universal right. Our mission is simple: to create tools that turn all humans into music makers. From the groundbreaking Seaboard to our latest ROLI Piano and Airwave, we design intuitive instruments and technologies that make music creation more expressive, accessible, and inspiring. We're a team of musicians, engineers, coders, researchers, and creatives of every background, united by a passion for learning, innovation, and collaboration. What we share is a drive to free the music - to empower people everywhere to connect with themselves and with others through sound. At ROLI, this is more than work - it's a chance to unlock the music inside everyone and transform creativity worldwide. Your Purpose As our Head of FP&A and Finance Operations, you'll provide accurate, timely insights for executive and board reporting. You'll own long-term financial modelling and forecasting, under the guidance of the VP of Finance to ensure it's aligned with strategy. And whilst working closely with the Operations Director and Senior Finance Manager, you'll ensure our Finance and Operations systems scale effectively with the company's growth. You are a proactive, detail-oriented manager with strong financial modelling and problem-solving skills, ideally experienced in hardware, software, consumer goods, or DTC sectors. You'll thrive in a collaborative, hands-on environment, driving process improvements and helping to strengthen ROLI's financial foundations. Your Responsibilities Financial Planning & Analysis Partner with the business to deliver timely, insightful analysis that supports strategic decision-making and evaluates the financial impact of key decisions and scenarios, working closely with the VP of Finance. Support the VP of Finance in managing the company's long term financial plan, including financial modelling and reporting to investors on both a routine and ad hoc basis. Collaborate with the VP of Finance and leadership team to ensure accurate forecasting and reporting across the business. Provide analysis and reporting for investment proposals and due diligence related to fundraising activities. Manage and develop the FP&A Analyst (to be recruited). Reporting & Business Partnership Work closely with the Senior Finance Manager and accounting team to support monthly reporting commentary. Partner with the Operations Director and Manager on inventory management and reporting, ensuring: Accurate forecasting of component and logistics costs for cash flow purposes. Regular review of hardware and software cost of goods by product (NetSuite vs. expected costs). Oversight of NREs and related reporting. Process Improvement & Systems Development Partner with the Data team to enhance Omni dashboard reporting for Finance and Operations, including building a summary level dashboard tracking key KPIs vs. Plan and Prior Year (e.g., SOR, LTV/CAC, MER, Direct Contribution by Product). Review and improve financial processes to drive efficiency, including: Assessing and implementing new tools to automate and reduce manual work in FP&A. Conducting NetSuite process reviews and ensuring optimal system use across Finance and Operations (P2P, O2C, R2R, Inventory, revenue management modules). Collaborate with the Senior Finance Manager and Director of Operations to spearhead automation initiatives across Finance and Operations, ensuring smooth running and resolution of issues arising from the Shopify/NetSuite integration project. Who We're Looking For You have a degree qualification or equivalent experience. You hold a professional accounting qualification, preferably ACA, CIMA, ACCA, or equivalent, with at least 10 years post qualification experience. You have strong analytical, financial planning, and budget management skills. You have advanced Excel and presentational skills. You are commercially focused and willing to challenge information rather than take it at face value. You are flexible, innovative, and adaptable to meet competing priorities in a fast moving environment. You are an independent thinker with an inquisitive mind and demonstrable examples of implementing proactive solutions. You have superb time management skills and the ability to work independently. You have excellent interpersonal skills and can work effectively with employees at all levels. You have a passion for music, technology, and/or startups. It's music to our ears if: You have experience working at a start up or high growth company, ideally within consumer goods, hardware, or software businesses. You have experience using NetSuite or a similar ERP system, and tools like Power BI or similar. You have experience or exposure to working with manufacturing companies. You hold an MBA qualification. You have experience with SaaS reporting and analytics. Your Impact You'll know you're succeeding when: Strategic Alignment: The Executive and Board rely on your models and insights for major investment and operational decisions. Forecasting Excellence: You've established an accurate, dynamic financial model that integrates all parts of the business - from hardware and software to DTC. Operational Improvement: Finance and Operations run seamlessly, supported by efficient systems and clear ownership. Cross Functional Partnership: Commercial, Data, and Product teams use shared financial KPIs to guide growth and efficiency. Team Growth: You've hired, onboarded, and developed an FP&A Analyst, building a strong, collaborative FP&A function. In your first 90 days, you'll gain a deep understanding of ROLI's business model, take ownership of the financial operational model, and manage the cash flow forecast. By 6 to 12 months, success looks like a fully operational, insight driven FP&A function that supports both the day to day and long term strategy of the business. Life at ROLI This role comes with a competitive salary and a range of benefits designed to support your health, well being, and creativity, including a healthcare cash plan, pension scheme, volunteering days, Bike2Work, access to trained counsellors, hack days, yoga classes and a product lending library. You'll also enjoy regular social events, from summer and end of year parties to team outings. We embrace hybrid working, with three days in the office (Monday, Wednesday, Thursday), giving you the flexibility to balance collaboration and focus time. And because we know great work needs great fuel, you'll enjoy freshly made smoothies, breakfast pastries, and vegan lunches during the week! Application Process We aim to make our hiring process transparent and candidate friendly. Here's what you can expect: Intro Call - A conversation with our Talent Acquisition Partner to discuss your background, experience, and interest in the role. Hiring Manager Interview - A discussion with the VP of Finance to explore your skills, approach, and fit for the team. Assessment - You may be asked to demonstrate your modelling skills, but building a simplified version of our model to demonstrate approach and reasoning. Team Interview - A broader conversation with our CFO and our Senior Finance Manager members to explore your background and alignment with the working environment. Final Interview - A conversation with our Co Founder to align on ROLI's values and your motivation for joining us. We strive to move efficiently through the process while giving you the opportunity to learn about the role, the team, and life at ROLI. Inclusion & Belonging At ROLI, we celebrate diversity and are committed to fostering an inclusive environment where everyone can thrive. We welcome applications from all qualified candidates, regardless of race, colour, religion, gender identity or expression, sexual orientation, national origin, disability, genetics, or age. If you need any accommodations during the recruitment process, please let us know - we're here to support you.
Job Title: Head of Virtual Finance Cambridge - Accountancy Practice Job Summary: ProTalent is working for a leading Accountancy Practice client based in Cambridge to recruit a new Head of Virtual Finance. In this role, you will lead the Virtual Finance department, oversee a small team, and drive the strategic direction of the virtual finance services. Leveraging your expertise in accounting, finance, and technology, you will deliver innovative virtual financial solutions to their clients. This is an exciting opportunity to make a significant impact and shape the future of virtual finance. Responsibilities Develop and execute the strategic vision for the virtual finance department, aligning it with the overall goals and objectives of the firm. Lead, inspire, and manage a team, providing guidance, mentorship, and support to ensure their professional growth and performance excellence. Stay up-to-date with industry trends, emerging technologies, and regulatory changes to drive continuous improvement and innovation in virtual finance services. Act as a trusted advisor to the firm's clients, understanding their financial needs and providing tailored virtual finance solutions to support their business objectives. Cultivate and maintain strong client relationships, ensuring high levels of client satisfaction and loyalty through exceptional service delivery. Collaborate with directors and senior management to identify opportunities for business development, cross selling, and upselling virtual finance services. Oversee the day to day operations of the virtual finance department, ensuring timely and accurate delivery of services to clients. Manage the virtual accounting process, including bookkeeping, payments, financial reporting, and tax compliance, including VAT returns. Develop and implement robust systems, processes, and controls to maintain data integrity, security, and confidentiality in virtual finance operations. Identify and evaluate virtual finance technologies and software solutions to streamline processes, enhance efficiency, and improve service quality. Collaborate with IT teams and external vendors to implement and integrate virtual finance systems, ensuring seamless connectivity and data flow. Drive continuous improvement initiatives to optimize virtual finance workflows, automate manual tasks, and deliver innovative solutions to clients. Qualifications A professional accounting qualification (e.g., ACA, ACCA, CIMA) is desirable. Proven experience in a senior leadership role within a UK accountancy firm, with a focus on virtual finance or virtual accounting services. Demonstrated expertise in virtual finance technologies, cloud based accounting systems, and financial software applications. Excellent leadership, communication, and interpersonal skills with the ability to build and maintain strong client relationships. Strategic mindset with the ability to identify market trends, drive innovation, and seize business opportunities. Strong analytical and problem solving abilities with meticulous attention to detail. Proven track record in managing and developing high performing teams. Ability to thrive in a fast paced, dynamic environment and manage multiple priorities effectively. Benefits Competitive remuneration packages. Ongoing professional development opportunities. Flexible working arrangements, including the opportunity to work remotely. Supportive work environment that values teamwork and personal growth. To apply, please submit your CV or contact Haidee.
Nov 25, 2025
Full time
Job Title: Head of Virtual Finance Cambridge - Accountancy Practice Job Summary: ProTalent is working for a leading Accountancy Practice client based in Cambridge to recruit a new Head of Virtual Finance. In this role, you will lead the Virtual Finance department, oversee a small team, and drive the strategic direction of the virtual finance services. Leveraging your expertise in accounting, finance, and technology, you will deliver innovative virtual financial solutions to their clients. This is an exciting opportunity to make a significant impact and shape the future of virtual finance. Responsibilities Develop and execute the strategic vision for the virtual finance department, aligning it with the overall goals and objectives of the firm. Lead, inspire, and manage a team, providing guidance, mentorship, and support to ensure their professional growth and performance excellence. Stay up-to-date with industry trends, emerging technologies, and regulatory changes to drive continuous improvement and innovation in virtual finance services. Act as a trusted advisor to the firm's clients, understanding their financial needs and providing tailored virtual finance solutions to support their business objectives. Cultivate and maintain strong client relationships, ensuring high levels of client satisfaction and loyalty through exceptional service delivery. Collaborate with directors and senior management to identify opportunities for business development, cross selling, and upselling virtual finance services. Oversee the day to day operations of the virtual finance department, ensuring timely and accurate delivery of services to clients. Manage the virtual accounting process, including bookkeeping, payments, financial reporting, and tax compliance, including VAT returns. Develop and implement robust systems, processes, and controls to maintain data integrity, security, and confidentiality in virtual finance operations. Identify and evaluate virtual finance technologies and software solutions to streamline processes, enhance efficiency, and improve service quality. Collaborate with IT teams and external vendors to implement and integrate virtual finance systems, ensuring seamless connectivity and data flow. Drive continuous improvement initiatives to optimize virtual finance workflows, automate manual tasks, and deliver innovative solutions to clients. Qualifications A professional accounting qualification (e.g., ACA, ACCA, CIMA) is desirable. Proven experience in a senior leadership role within a UK accountancy firm, with a focus on virtual finance or virtual accounting services. Demonstrated expertise in virtual finance technologies, cloud based accounting systems, and financial software applications. Excellent leadership, communication, and interpersonal skills with the ability to build and maintain strong client relationships. Strategic mindset with the ability to identify market trends, drive innovation, and seize business opportunities. Strong analytical and problem solving abilities with meticulous attention to detail. Proven track record in managing and developing high performing teams. Ability to thrive in a fast paced, dynamic environment and manage multiple priorities effectively. Benefits Competitive remuneration packages. Ongoing professional development opportunities. Flexible working arrangements, including the opportunity to work remotely. Supportive work environment that values teamwork and personal growth. To apply, please submit your CV or contact Haidee.
As Resource Data Management (RDM) evolves to deliver deeper, more strategic value to our customers, we are transforming our traditional Account Management function into Customer Success Management. This shift reflects our belief that long-term partnerships are built on understanding, collaboration, and measurable success. This position is based in the South of England but will include additional travel nationwide and Europe. As a Customer Success Manager (CSM), you will manage a portfolio of customers across both Retail Refrigeration and HVAC, ensuring they gain maximum value from the full RDM ecosystem, including hardware, software, and connected platforms. You'll nurture strong, long-term relationships with customers, understand their goals and business culture, and ensure RDM is positioned to help them succeed. Working closely with Sales colleagues, Marketing, Technical Support, Operations, and Engineering teams, you'll create alignment between customer needs and RDM's strategic direction. Key Responsibilities Customer Relationship & Success Act as the primary point of contact for a defined portfolio of customers across Retail Refrigeration and HVAC. Build and nurture long-term partnerships, focusing on mutual growth and sustained trust. For Tier 1 and Tier 2 customers, develop a deep understanding of their business vision, values, and strategic priorities to ensure RDM aligns with their goals. Manage interactions based on customer tier and spend: Tier 1 customers: Monthly business reviews and ongoing performance management. Tier 2 customers: Quarterly business reviews and joint growth planning. Tier 3 customers: Reviews every 6-12 months, focusing on stability, support, and opportunity identification. Conduct regular customer success reviews to assess satisfaction, highlight achievements, and identify improvement areas. Anticipate customer needs, proactively addressing issues and ensuring rapid resolution through internal collaboration. Act as the voice of the customer within RDM - ensuring insights and feedback inform continuous improvement, innovation, and product development. Growth & Retention Achieve 5%-10% annual sales growth across your customer portfolio through upselling, cross-selling, and improved adoption of RDM solutions. Use the defined RDM Sales Kit to structure opportunity profiling, account management, and relationship planning. Identify opportunities for product and platform expansion, using insight from business reviews and technical engagement. Support customers with onboarding, training, and ongoing adoption of new technologies and features. Occasionally take on new customers through direct enquiry or formal handover from the Customer Solutions Director once the account is established and ready for transition to the Customer Success function. Partner with Engineering, Technical Support, and Product Management teams to ensure customer feedback and requirements are integrated into product development. Work closely with Operations, Quality, and Compliance to ensure reliability, certification, and delivery performance. Collaborate with Marketing to share customer success stories and highlight innovative use cases. Contribute to a culture of collaboration within the Customer Success team by sharing insights, tools, and learnings to raise capability across the group. Maintain a strong and accurate sales pipeline and CRM record for all customers and opportunities. Use the RDM Sales Kit consistently to support customer engagement, ensuring alignment in messaging, documentation, and value presentation. Prepare and present compelling business proposals and presentations tailored to customer priorities. Participate in industry events, exhibitions, and networking opportunities to strengthen RDM's visibility and engagement. Reporting & Insights Forecast and report on account performance, opportunity status, and customer satisfaction levels. Conduct structured business reviews according to customer tiering and company guidelines. Monitor and share insights on market trends, competitor activities, and emerging technologies within HVAC and Retail Refrigeration sectors. Maintain complete and accurate records of all customer interactions, opportunities, and actions in CRM systems. Professional Development Continuously expand your knowledge of RDM's full product suite, connected platforms, and technical capabilities. Undertake cross-department training to strengthen technical, commercial, and product understanding. Actively engage in personal development initiatives and knowledge-sharing sessions within the Customer Success team. Skills & Experience Proven experience in Customer Success, Account Management, or Technical Sales in a B2B environment. Strong knowledge of either Retail Refrigeration or HVAC, with willingness to develop across both. Excellent relationship-building, communication, and presentation skills. Commercial acumen with a consultative, customer-first mindset. Organised, self-driven, and capable of managing multiple priorities independently. Proficiency in CRM systems and Microsoft Office applications. Experience with control systems, IoT, or energy management technologies. Familiarity with RDM's solutions, including Data Manager and ActiveFM. Experience leading business reviews, workshops, or training sessions. Success Metrics Maintain customer satisfaction and retention targets as defined by the Customer Success Lead. Conduct all required business reviews according to the Tier 1-3 cadence. Demonstrate consistent and structured use of the RDM Sales Kit for opportunity management and customer profiling. Provide accurate account forecasts and maintain complete CRM data. Deliver measurable improvements in customer engagement, loyalty, and adoption of RDM solutions. Why Join Resource Data Management? At RDM, we're driving the future of intelligent control and monitoring systems for HVAC and Retail Refrigeration. As a Customer Success Manager, you'll play a key role in ensuring our customers achieve success with our products and services, helping them become more efficient, sustainable, and connected. You'll join a forward-thinking, collaborative team where your ability to nurture relationships, understand customer values, and deliver measurable results directly impacts our shared success. Salary and Benefits Salary circa £50-60k plus 20% bonus potential (subject to experience and qualifications) Annual On-Target Commission (OTC) bonus, based on achieving minimum sales targets. This is calculated at the end of the financial year and paid in arrears on 15th February of the following year. Targets are set approximately two months prior to each year by the Group Sales and Marketing Officer and approved by the Board of Directors. Company Electric Car - In addition to environmental benefits, the vehicle qualifies for the zero CO2 emission band, resulting in significantly lower personal tax liabilities. IT equipment provided: Laptop, Mobile Phone, and VoIP Phone. Business Expenses - Company Credit card with limit as set by company. All expense claims must be submitted on a monthly basis and must be supported with VAT receipts in line with company expenses policy following strict guidelines. Holidays of 30 days including statutory holidays (pro rata) Optional private healthcare available after successful completion of probationary period. Company Pension scheme Death in Service insurance cover at 3 x salary. Resource Data Management is an equal opportunities employer. We are committed to diversity and inclusion and prohibit discrimination and harassment of any kind based on all protected characteristics as outlined by law, and in best practice. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to any protected characteristics. We encourage all qualified individuals to apply.
Nov 24, 2025
Full time
As Resource Data Management (RDM) evolves to deliver deeper, more strategic value to our customers, we are transforming our traditional Account Management function into Customer Success Management. This shift reflects our belief that long-term partnerships are built on understanding, collaboration, and measurable success. This position is based in the South of England but will include additional travel nationwide and Europe. As a Customer Success Manager (CSM), you will manage a portfolio of customers across both Retail Refrigeration and HVAC, ensuring they gain maximum value from the full RDM ecosystem, including hardware, software, and connected platforms. You'll nurture strong, long-term relationships with customers, understand their goals and business culture, and ensure RDM is positioned to help them succeed. Working closely with Sales colleagues, Marketing, Technical Support, Operations, and Engineering teams, you'll create alignment between customer needs and RDM's strategic direction. Key Responsibilities Customer Relationship & Success Act as the primary point of contact for a defined portfolio of customers across Retail Refrigeration and HVAC. Build and nurture long-term partnerships, focusing on mutual growth and sustained trust. For Tier 1 and Tier 2 customers, develop a deep understanding of their business vision, values, and strategic priorities to ensure RDM aligns with their goals. Manage interactions based on customer tier and spend: Tier 1 customers: Monthly business reviews and ongoing performance management. Tier 2 customers: Quarterly business reviews and joint growth planning. Tier 3 customers: Reviews every 6-12 months, focusing on stability, support, and opportunity identification. Conduct regular customer success reviews to assess satisfaction, highlight achievements, and identify improvement areas. Anticipate customer needs, proactively addressing issues and ensuring rapid resolution through internal collaboration. Act as the voice of the customer within RDM - ensuring insights and feedback inform continuous improvement, innovation, and product development. Growth & Retention Achieve 5%-10% annual sales growth across your customer portfolio through upselling, cross-selling, and improved adoption of RDM solutions. Use the defined RDM Sales Kit to structure opportunity profiling, account management, and relationship planning. Identify opportunities for product and platform expansion, using insight from business reviews and technical engagement. Support customers with onboarding, training, and ongoing adoption of new technologies and features. Occasionally take on new customers through direct enquiry or formal handover from the Customer Solutions Director once the account is established and ready for transition to the Customer Success function. Partner with Engineering, Technical Support, and Product Management teams to ensure customer feedback and requirements are integrated into product development. Work closely with Operations, Quality, and Compliance to ensure reliability, certification, and delivery performance. Collaborate with Marketing to share customer success stories and highlight innovative use cases. Contribute to a culture of collaboration within the Customer Success team by sharing insights, tools, and learnings to raise capability across the group. Maintain a strong and accurate sales pipeline and CRM record for all customers and opportunities. Use the RDM Sales Kit consistently to support customer engagement, ensuring alignment in messaging, documentation, and value presentation. Prepare and present compelling business proposals and presentations tailored to customer priorities. Participate in industry events, exhibitions, and networking opportunities to strengthen RDM's visibility and engagement. Reporting & Insights Forecast and report on account performance, opportunity status, and customer satisfaction levels. Conduct structured business reviews according to customer tiering and company guidelines. Monitor and share insights on market trends, competitor activities, and emerging technologies within HVAC and Retail Refrigeration sectors. Maintain complete and accurate records of all customer interactions, opportunities, and actions in CRM systems. Professional Development Continuously expand your knowledge of RDM's full product suite, connected platforms, and technical capabilities. Undertake cross-department training to strengthen technical, commercial, and product understanding. Actively engage in personal development initiatives and knowledge-sharing sessions within the Customer Success team. Skills & Experience Proven experience in Customer Success, Account Management, or Technical Sales in a B2B environment. Strong knowledge of either Retail Refrigeration or HVAC, with willingness to develop across both. Excellent relationship-building, communication, and presentation skills. Commercial acumen with a consultative, customer-first mindset. Organised, self-driven, and capable of managing multiple priorities independently. Proficiency in CRM systems and Microsoft Office applications. Experience with control systems, IoT, or energy management technologies. Familiarity with RDM's solutions, including Data Manager and ActiveFM. Experience leading business reviews, workshops, or training sessions. Success Metrics Maintain customer satisfaction and retention targets as defined by the Customer Success Lead. Conduct all required business reviews according to the Tier 1-3 cadence. Demonstrate consistent and structured use of the RDM Sales Kit for opportunity management and customer profiling. Provide accurate account forecasts and maintain complete CRM data. Deliver measurable improvements in customer engagement, loyalty, and adoption of RDM solutions. Why Join Resource Data Management? At RDM, we're driving the future of intelligent control and monitoring systems for HVAC and Retail Refrigeration. As a Customer Success Manager, you'll play a key role in ensuring our customers achieve success with our products and services, helping them become more efficient, sustainable, and connected. You'll join a forward-thinking, collaborative team where your ability to nurture relationships, understand customer values, and deliver measurable results directly impacts our shared success. Salary and Benefits Salary circa £50-60k plus 20% bonus potential (subject to experience and qualifications) Annual On-Target Commission (OTC) bonus, based on achieving minimum sales targets. This is calculated at the end of the financial year and paid in arrears on 15th February of the following year. Targets are set approximately two months prior to each year by the Group Sales and Marketing Officer and approved by the Board of Directors. Company Electric Car - In addition to environmental benefits, the vehicle qualifies for the zero CO2 emission band, resulting in significantly lower personal tax liabilities. IT equipment provided: Laptop, Mobile Phone, and VoIP Phone. Business Expenses - Company Credit card with limit as set by company. All expense claims must be submitted on a monthly basis and must be supported with VAT receipts in line with company expenses policy following strict guidelines. Holidays of 30 days including statutory holidays (pro rata) Optional private healthcare available after successful completion of probationary period. Company Pension scheme Death in Service insurance cover at 3 x salary. Resource Data Management is an equal opportunities employer. We are committed to diversity and inclusion and prohibit discrimination and harassment of any kind based on all protected characteristics as outlined by law, and in best practice. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to any protected characteristics. We encourage all qualified individuals to apply.
We are looking for a Chief Information Security Officer (CISO) to join our team. In this role, you will lead Remepy's global cybersecurity strategy, ensuring the integrity, confidentiality, and availability of our digital health platform, patient data, and regulated software products. You'll be responsible for aligning information security and data protection with our mission to deliver FDA-regulated digital therapeutics. This includes leading regulatory security compliance (HIPAA, 21 CFR Part 11, FDA SaMD guidelines), proactively managing risk, and collaborating across engineering, product, compliance, and leadership teams. Location NYC, London, Ramat-Gan This role is based in one of our office locations offering the opportunity to collaborate closely with our dynamic team in person. Responsibilities Design, implement, and lead Remepy's security practice and enterprise cybersecurity program Own security compliance with HIPAA, 21 CFR Part 11, FDA pre/postmarket cybersecurity guidance, and related frameworks Collaborate with Product, Engineering, and Compliance to embed security-by-design across our software lifecycle Lead enterprise risk assessments, incident response, disaster recovery, and business continuity planning Oversee security architecture across cloud infrastructure, mobile apps, and data pipelines Represent security matters to the executive team, Board of Directors, and external auditors/regulators Drive internal security awareness and training across the organization Support FDA submissions and security documentation for regulated products Qualifications Experience 7+ years of experience in information security, including 3+ years in a senior leadership role Deep familiarity with security requirements in digital health, life sciences, or FDA-regulated software environments Proven track record managing security and compliance under HIPAA, FDA, and NIST Knowledge of GDPR, ISO 27001, SOC 2 and international security standards Experience with cloud-native environments (e.g., AWS), data encryption, identity management, and secure software development practices Strong communicator who can translate security priorities to technical and non-technical audiences Experience supporting FDA submissions, audits, and documentation Demonstrated ability to scale and lead a high-performing cybersecurity team Executive presence and comfort engaging with regulatory bodies and strategic partners Nice to Have Certifications: CISSP, CISM, HCISPP, CIPP/US, or similar Experience in fast-paced startup environments or venture-backed digital health companies Familiarity with software as a medical device (SaMD) or digital therapeutics Leadership Abilities Ability to lead and inspire a team. Strong communication skills to bridge technical and healthcare domains. Join a purpose-driven startup focused on improving patient outcomes. Collaborate with experts in healthcare, neuroscience, game design, and technology. Make a meaningful impact on the lives of patients and their families. If you're ready to combine your passion for healthcare and technology, we'd love to have you on our team!
Nov 24, 2025
Full time
We are looking for a Chief Information Security Officer (CISO) to join our team. In this role, you will lead Remepy's global cybersecurity strategy, ensuring the integrity, confidentiality, and availability of our digital health platform, patient data, and regulated software products. You'll be responsible for aligning information security and data protection with our mission to deliver FDA-regulated digital therapeutics. This includes leading regulatory security compliance (HIPAA, 21 CFR Part 11, FDA SaMD guidelines), proactively managing risk, and collaborating across engineering, product, compliance, and leadership teams. Location NYC, London, Ramat-Gan This role is based in one of our office locations offering the opportunity to collaborate closely with our dynamic team in person. Responsibilities Design, implement, and lead Remepy's security practice and enterprise cybersecurity program Own security compliance with HIPAA, 21 CFR Part 11, FDA pre/postmarket cybersecurity guidance, and related frameworks Collaborate with Product, Engineering, and Compliance to embed security-by-design across our software lifecycle Lead enterprise risk assessments, incident response, disaster recovery, and business continuity planning Oversee security architecture across cloud infrastructure, mobile apps, and data pipelines Represent security matters to the executive team, Board of Directors, and external auditors/regulators Drive internal security awareness and training across the organization Support FDA submissions and security documentation for regulated products Qualifications Experience 7+ years of experience in information security, including 3+ years in a senior leadership role Deep familiarity with security requirements in digital health, life sciences, or FDA-regulated software environments Proven track record managing security and compliance under HIPAA, FDA, and NIST Knowledge of GDPR, ISO 27001, SOC 2 and international security standards Experience with cloud-native environments (e.g., AWS), data encryption, identity management, and secure software development practices Strong communicator who can translate security priorities to technical and non-technical audiences Experience supporting FDA submissions, audits, and documentation Demonstrated ability to scale and lead a high-performing cybersecurity team Executive presence and comfort engaging with regulatory bodies and strategic partners Nice to Have Certifications: CISSP, CISM, HCISPP, CIPP/US, or similar Experience in fast-paced startup environments or venture-backed digital health companies Familiarity with software as a medical device (SaMD) or digital therapeutics Leadership Abilities Ability to lead and inspire a team. Strong communication skills to bridge technical and healthcare domains. Join a purpose-driven startup focused on improving patient outcomes. Collaborate with experts in healthcare, neuroscience, game design, and technology. Make a meaningful impact on the lives of patients and their families. If you're ready to combine your passion for healthcare and technology, we'd love to have you on our team!
Head of Governance & Business Administration We're looking for a dynamic Head of Governance & Business Administration to play a pivotal role in ensuring our organisation runs with integrity, transparency and impact. This is an exciting opportunity to influence how one of the UK's most ambitious cultural organisations operates as we grow and evolve. Job Summary Head of Governance & Business Administration is responsible for ensuring efficient governance, operational systems and controls to manage Factory International's Governance and Business Administration function. The role includes acting as Company Secretary, Data Protection Officer, overseeing business planning and reporting, legal and insurance matters, procurement and organisational policies. Key Responsibilities Governance & Risk Ensure robust governance frameworks and compliance with statutory and regulatory requirements. Coordinate Board and Committee meetings, including scheduling, agenda preparation and distribution of papers. Maintain statutory registers and ensure timely filing of returns and documents with regulatory bodies. Support Executive and Board in managing risk, reflecting updates via the Company Risk register and sharing quarterly updates with Executive Leadership. Maintain consistency and compliance for all internal communication channels. Business Planning & Reporting Act as organisational lead for Business Plan Reporting, aligning across all key grant funding agreements and business plan KPIs. Oversee the annual cycle of statutory reporting to public sector funders and trustees, including all ad hoc reporting requests. Attend key external stakeholder meetings with the Executive Director relating to reporting against grant agreements. Work closely with key Directors, Commercial Leads on funding bids ensuring commitments are consistent with internal Business Plan targets. Legal, Insurance, Data Protection & Compliance Ensure legislative and regulatory compliance in all systems and procedures around business administration. Act as lead contact and budget holder for external legal support, ensuring consistent processes and value for money. Ensure adequate data protection, devise and implement additional processes and training, and act as DPO. Support achievement of essential consents such as Planning, Licence variations, Building Control, etc. Manage relationship with insurance broker, reviewing cover regularly and overseeing claiming of losses. Procurement Act as lead contact for all Procurement Activity, ensuring consistent processes and value for money. Maintain oversight of the register of planned Procurement and respond to un planned procurement requirements. Policies & Procedures Overall responsibility for control and oversight of policies and procedures, including requests for new procedures. Ensure key policies are updated by business owners and renewed on schedule, maintaining consistency of tone and content. Person Specification Essential Demonstrable experience in developing and maintaining governance frameworks and ensuring compliance with statutory and regulatory requirements. Proven experience coordinating organisational business planning and delivering statutory and grant related reporting. Ability to implement and maintain risk management processes, reporting to senior leadership and trustees. Strong ability to build relationships and influence senior internal stakeholders and external partners. Experience leading cross organisational initiatives and managing change in complex environments. Excellent written and verbal communication skills for preparing board papers, policies and reports. Commitment to championing representation and inclusion at every level of the organisation. Willingness to pass statutory checks such as DBS (Factory International can support processing and payment). Desirable Previous experience operating as a Company Secretary. Experience acting as a Data Protection Officer and implementing GDPR compliance. Understanding of governance requirements within charitable or cultural organisations. Expertise in legal, data protection, procurement or company secretariat. Familiarity with governance and compliance in the cultural or creative industries. Experience supporting governance and compliance during periods of significant organisational growth or transformation. Enthusiasm for training, mentoring and support of emerging talent. When applying, please do not rely solely on ChatGPT/AI software for your answers as they may not fully reflect your skills and experience and could result in your application being discounted.
Nov 24, 2025
Full time
Head of Governance & Business Administration We're looking for a dynamic Head of Governance & Business Administration to play a pivotal role in ensuring our organisation runs with integrity, transparency and impact. This is an exciting opportunity to influence how one of the UK's most ambitious cultural organisations operates as we grow and evolve. Job Summary Head of Governance & Business Administration is responsible for ensuring efficient governance, operational systems and controls to manage Factory International's Governance and Business Administration function. The role includes acting as Company Secretary, Data Protection Officer, overseeing business planning and reporting, legal and insurance matters, procurement and organisational policies. Key Responsibilities Governance & Risk Ensure robust governance frameworks and compliance with statutory and regulatory requirements. Coordinate Board and Committee meetings, including scheduling, agenda preparation and distribution of papers. Maintain statutory registers and ensure timely filing of returns and documents with regulatory bodies. Support Executive and Board in managing risk, reflecting updates via the Company Risk register and sharing quarterly updates with Executive Leadership. Maintain consistency and compliance for all internal communication channels. Business Planning & Reporting Act as organisational lead for Business Plan Reporting, aligning across all key grant funding agreements and business plan KPIs. Oversee the annual cycle of statutory reporting to public sector funders and trustees, including all ad hoc reporting requests. Attend key external stakeholder meetings with the Executive Director relating to reporting against grant agreements. Work closely with key Directors, Commercial Leads on funding bids ensuring commitments are consistent with internal Business Plan targets. Legal, Insurance, Data Protection & Compliance Ensure legislative and regulatory compliance in all systems and procedures around business administration. Act as lead contact and budget holder for external legal support, ensuring consistent processes and value for money. Ensure adequate data protection, devise and implement additional processes and training, and act as DPO. Support achievement of essential consents such as Planning, Licence variations, Building Control, etc. Manage relationship with insurance broker, reviewing cover regularly and overseeing claiming of losses. Procurement Act as lead contact for all Procurement Activity, ensuring consistent processes and value for money. Maintain oversight of the register of planned Procurement and respond to un planned procurement requirements. Policies & Procedures Overall responsibility for control and oversight of policies and procedures, including requests for new procedures. Ensure key policies are updated by business owners and renewed on schedule, maintaining consistency of tone and content. Person Specification Essential Demonstrable experience in developing and maintaining governance frameworks and ensuring compliance with statutory and regulatory requirements. Proven experience coordinating organisational business planning and delivering statutory and grant related reporting. Ability to implement and maintain risk management processes, reporting to senior leadership and trustees. Strong ability to build relationships and influence senior internal stakeholders and external partners. Experience leading cross organisational initiatives and managing change in complex environments. Excellent written and verbal communication skills for preparing board papers, policies and reports. Commitment to championing representation and inclusion at every level of the organisation. Willingness to pass statutory checks such as DBS (Factory International can support processing and payment). Desirable Previous experience operating as a Company Secretary. Experience acting as a Data Protection Officer and implementing GDPR compliance. Understanding of governance requirements within charitable or cultural organisations. Expertise in legal, data protection, procurement or company secretariat. Familiarity with governance and compliance in the cultural or creative industries. Experience supporting governance and compliance during periods of significant organisational growth or transformation. Enthusiasm for training, mentoring and support of emerging talent. When applying, please do not rely solely on ChatGPT/AI software for your answers as they may not fully reflect your skills and experience and could result in your application being discounted.
Director of Software Development and Engineering London W14 8TS, UK Req 13 February 2025 Company Overview: CACI Ltd is an international data and technology consultancy with £200m turnover and 1400 employees in the UK. Our business purpose is to 'do amazing things with data and technology' to drive value and make a difference on behalf of our diverse customer base. We are passionate, progressive, and innovative and serve more than 1000 commercial and government organisations; we specialise in four key areas of capability: Consumer & Market Intelligence : providing unrivalled insight into consumers and market across the globe, using data and AI Operations & Logistics : Software systems to support complex business operations and logistics planning Digital Strategy and Transformation - Shaping and implementing customer experience across all digital channels Complex cloud IT platforms - building systems and networks that are characterized by large volumes of data and high levels of systems integration. Headquartered in London, CACI Ltd is a wholly owned subsidiary of CACI International Inc., a publicly listed company on the NYSE - generating $8.0 bn revenue and employing approximately 24,000 people worldwide. Role Overview: The Director of Software Development is a new senior role with responsibility for overseeing all aspects of product development across CACI. You will work with Business Units to shape and deliver their product strategy. This will include leading software development teams, managing the development lifecycle, and ensuring the delivery of high-quality software products that meet the needs of our clients. This is a role that is pivotal in leading and driving change in how we work today. CACI is embarking on a new journey and a critical aspect of this role is establishing a "CACI way" of software development. Our products are at the start of an evolution, ready for migration to the cloud, or advancement beyond MVP status. To succeed we need to increase the maturity of our software development practices, including delivery, architecture, release and management. We've adopted a start-up mentality to software development that has served us well, but will not be suitable going forward. Until now, software development has been devolved across Business Units within CACI; now we want to leverage the skills across CACI to accelerate and improve development. This will include defining how we work as teams, formulating the roles of feature teams, DevOps, platform engineering and our off-shore team in India. You'll be integral to establishing and monitoring delivery best practice, ensuring effective team performance. You will ensure that the business and commercial needs are firmly represented with software and product development. You will help to ensure that software development and architectural requirements align with the business strategy and to our commercial and budgetary constraints. You will work closely with the product owners and specialists within the Business Units to validate their requirements and ensure that they are met. A key success factor will be ensuring that our development plans and commercial goals are considered, both within and across business units. There could be significant value to be realised by greater product integration or leveraging existing capabilities. Key Responsibilities: Overall strategic architectural lead for our software products. Define the overall technology vision and strategy for how we approach software development across all Business Units. Lead and manage the cross functional teams, including the software development teams to deliver innovative and high-quality software products. Look for opportunities to harmonise products and leverage existing capabilities. Collaborate with Business Units to ensure alignment of product development with business goals. Work closely with other departments such as product owners, marketing, sales, and customer support to ensure the software products meet market needs and customer expectations. Software Development Leadership Oversee the entire software development lifecycle, from initial concept through to delivery and maintenance. Establish a best-fit structure for the delivery and management of our software products, factoring in feature teams, front end development, DevOps and platform engineering etc. Implement best practices for software development, including agile methodologies, continuous integration, and automated testing. Establish CACI patterns, standards and architectural best practice. Ensure that all software products are developed in compliance with industry standards and regulations. Drive the adoption of new technologies and methodologies to improve efficiency and product quality. Establish cross-business unit collaboration and create a "one-CACI" way of working for Product Development. Expand our off-shore development team and manage on an ongoing basis as part of the overall Product Development capability. Measurement and Monitoring Manage the budget and resources for the software development department. Working with Finance to report on performance against approved timelines and budget. Establish processes for tracking and managing team utilisation and velocity, to ensure that the team is working effectively. Promote a culture of continuous improvement, encouraging teams to learn from past projects and enhance their processes. Skills and Experience: Proven experience in a senior software development role, with a track record of delivering successful software products across the end-to-end software delivery lifecycle Ability to review commercial business plans with Business Units, challenging as appropriate and turning them into software development programmes. Strong leadership and management skills, with the ability to communicate with technical and commercial stakeholders and to inspire and motivate teams. Extensive knowledge of software development methodologies, tools, and best practices. Experience with agile development, continuous integration, and automated testing. Experience of overseeing and tracking team performance and the commercials as they relate to product development. Excellent problem-solving skills and attention to detail. Excellent planning skills. Strong communication and collaboration skills, with the ability to work effectively with stakeholders at all levels. A technology background is preferred and we would value experience and knowledge in all or some of: AWS architecture and a broad range of components
Nov 23, 2025
Full time
Director of Software Development and Engineering London W14 8TS, UK Req 13 February 2025 Company Overview: CACI Ltd is an international data and technology consultancy with £200m turnover and 1400 employees in the UK. Our business purpose is to 'do amazing things with data and technology' to drive value and make a difference on behalf of our diverse customer base. We are passionate, progressive, and innovative and serve more than 1000 commercial and government organisations; we specialise in four key areas of capability: Consumer & Market Intelligence : providing unrivalled insight into consumers and market across the globe, using data and AI Operations & Logistics : Software systems to support complex business operations and logistics planning Digital Strategy and Transformation - Shaping and implementing customer experience across all digital channels Complex cloud IT platforms - building systems and networks that are characterized by large volumes of data and high levels of systems integration. Headquartered in London, CACI Ltd is a wholly owned subsidiary of CACI International Inc., a publicly listed company on the NYSE - generating $8.0 bn revenue and employing approximately 24,000 people worldwide. Role Overview: The Director of Software Development is a new senior role with responsibility for overseeing all aspects of product development across CACI. You will work with Business Units to shape and deliver their product strategy. This will include leading software development teams, managing the development lifecycle, and ensuring the delivery of high-quality software products that meet the needs of our clients. This is a role that is pivotal in leading and driving change in how we work today. CACI is embarking on a new journey and a critical aspect of this role is establishing a "CACI way" of software development. Our products are at the start of an evolution, ready for migration to the cloud, or advancement beyond MVP status. To succeed we need to increase the maturity of our software development practices, including delivery, architecture, release and management. We've adopted a start-up mentality to software development that has served us well, but will not be suitable going forward. Until now, software development has been devolved across Business Units within CACI; now we want to leverage the skills across CACI to accelerate and improve development. This will include defining how we work as teams, formulating the roles of feature teams, DevOps, platform engineering and our off-shore team in India. You'll be integral to establishing and monitoring delivery best practice, ensuring effective team performance. You will ensure that the business and commercial needs are firmly represented with software and product development. You will help to ensure that software development and architectural requirements align with the business strategy and to our commercial and budgetary constraints. You will work closely with the product owners and specialists within the Business Units to validate their requirements and ensure that they are met. A key success factor will be ensuring that our development plans and commercial goals are considered, both within and across business units. There could be significant value to be realised by greater product integration or leveraging existing capabilities. Key Responsibilities: Overall strategic architectural lead for our software products. Define the overall technology vision and strategy for how we approach software development across all Business Units. Lead and manage the cross functional teams, including the software development teams to deliver innovative and high-quality software products. Look for opportunities to harmonise products and leverage existing capabilities. Collaborate with Business Units to ensure alignment of product development with business goals. Work closely with other departments such as product owners, marketing, sales, and customer support to ensure the software products meet market needs and customer expectations. Software Development Leadership Oversee the entire software development lifecycle, from initial concept through to delivery and maintenance. Establish a best-fit structure for the delivery and management of our software products, factoring in feature teams, front end development, DevOps and platform engineering etc. Implement best practices for software development, including agile methodologies, continuous integration, and automated testing. Establish CACI patterns, standards and architectural best practice. Ensure that all software products are developed in compliance with industry standards and regulations. Drive the adoption of new technologies and methodologies to improve efficiency and product quality. Establish cross-business unit collaboration and create a "one-CACI" way of working for Product Development. Expand our off-shore development team and manage on an ongoing basis as part of the overall Product Development capability. Measurement and Monitoring Manage the budget and resources for the software development department. Working with Finance to report on performance against approved timelines and budget. Establish processes for tracking and managing team utilisation and velocity, to ensure that the team is working effectively. Promote a culture of continuous improvement, encouraging teams to learn from past projects and enhance their processes. Skills and Experience: Proven experience in a senior software development role, with a track record of delivering successful software products across the end-to-end software delivery lifecycle Ability to review commercial business plans with Business Units, challenging as appropriate and turning them into software development programmes. Strong leadership and management skills, with the ability to communicate with technical and commercial stakeholders and to inspire and motivate teams. Extensive knowledge of software development methodologies, tools, and best practices. Experience with agile development, continuous integration, and automated testing. Experience of overseeing and tracking team performance and the commercials as they relate to product development. Excellent problem-solving skills and attention to detail. Excellent planning skills. Strong communication and collaboration skills, with the ability to work effectively with stakeholders at all levels. A technology background is preferred and we would value experience and knowledge in all or some of: AWS architecture and a broad range of components
Principal Business Operations Officer (Oxford Street Development Corporation) This role will sit in the future Oxford Street Development Corporation (OSDC). OSDC is expected to be established by 1 January 2026 as a new Mayoral Development Corporation part of the GLA Family to drive the transformation of Oxford Street. The Principal Business Operations Officer will develop and lead on the corporate-wide Oxford Street Development Corporation's (OSDC's) business operations including IT; acting as effective liaison across the organisation and supporting the Executive Director of Finance and Corporate Operations to achieve organisational objectives. This role will lead on OSDC's operational set up, playing a pivotal role in the establishment of a new organisation and taking responsibility for its subsequent requirements during its first year of operations. This includes budget responsibility for operational setup and ongoing operational requirements; and responsibility for the efficient function of OSDC's future office space through a range of administrative tasks, including the accommodation budget, and liaison with Landlord and other key suppliers. Finally, this role will lead and promote a positive Health and Safety culture in the workplace, ensuring that staff comply with Health and Safety legislation and to develop and lead on our Health and Safety policies. What your day will look like Your day-to-day will include the following responsibilities: Lead on operational set up for OSDC across the organisation as a whole, during a period of rapid growth as OSDC develops its activities during its first year of operations Provide the Executive Director of Finance and Corporate Operations/Head of People with accurate and timely information on all aspects of business support management for the organisation, including office management assurance, audit reviews, and health and safety. Lead on and take responsibility for the effective administrative and operational systems and processes across the organisation to ensure the smooth running of the day to day operational functions of OSDC. This also includes the oversight of office consumables to ensure that adequate supplies are maintained, and budget responsibility for operational activities. To lead on the execution and monitoring of performance against service contracts relating to IT operations and office space. Management of the office equipment, maintenance and service contracts and systems, and liaising with TfL IT and IT Shared Services as necessary. Lead and manage the organisation's IT systems and processes, this includes being the first point of contact for OSDC for IT matters and effectively liaising with TfL in the process. Representing OSDC as the business change lead at GLA Group-wide steering groups and to ensure that any relevant changes are communicated and implement at OSDC. Project management and overall responsibility for any office relocations which includes a physical move to a new space and any actions leading up to move. This includes ensuring that the fit/spec for the new office space is fit for purpose. To lead on all internal health and safety matters which includes the development of health and safety policies in conjunction with HR, operational procedures and practices to ensure legal compliance, and the smooth running of the office space. To be responsible for and have oversight of OSDC's First Aiders and Fire Wardens to ensure compliance with health and safety regulations, effective emergency preparedness, and prompt response to incidents. Supporting Human Resources with the new starter/ onboarding process which includes the health and safety induction, building induction, and fire safety ensuring compliance with health and safety regulations. To realise the benefits of London's diversity by promoting and enabling equality of opportunities and promoting the diverse needs and aspirations of London's communities. Skills, knowledge and experience To be considered for the role you must meet the following essential criteria: Relevant experience in business support, office management, and health and safety. Strong organisational and planning skills including experience of operating in highly pressured, fast changing and complex environments. Excellent interpersonal skills. Significant experience and evidence of effective report writing. The following competencies will also be essential: Building and Managing Relationships is developing rapport and working effectively with a diverse range of people, sharing knowledge and skills to deliver shared goals. Problem Solving is analysing and interpreting situations from a variety of viewpoints and finding creative, workable and timely solutions. Planning and Organising is thinking ahead, managing time, priorities and risk, and developing structured and efficient approaches to deliver work on time and to a high standard. Responding to Pressure & Change is being flexible and adapting positively, to sustain performance when the situation changes, workload increases, tensions rise or priorities shift. The GLA Competency Framework Guidelines further detailing each competency and the different level indicators can be found here: GLA Competency Framework How to apply If you would like to apply for the role you will need to submit the following: Personal statement with a maximum of 1500 words. Please ensure you address how you demonstrate the essential criteria outlined above in the advert. Please ensure your CV and Personal Statement have a maximum file size of 1.5MB each and upload your Personal Statement to the 'CV and Cover Letters' section of the form, ensuring you address the technical requirements and competencies in your Personal Statement. Word or PDF format preferred and do not include any photographs or images. Please ensure your CV and Personal Statement are saved with the job reference number as part of the naming convention (E.g., "CV - applicant name - 012345) As part of GLA's continuing commitment to be an inclusive and equal opportunity employer we will be removing personal identifiable information from CVs and Personal Statements that could cause discrimination. We may close this advert early if we receive a high volume of suitable applications. If you have questions about the role If you wish to talk to someone about the role, the hiring manager Enora Robin, Senior Programme Delivery Manager - Oxford Street Transformation at the GLA, would be happy to speak to you. Please contact them at This role DOES NOT meet the criteria for sponsorship for external candidates. It may meet the criteria for sponsorship for some internal candidates, in limited circumstances. Please contact the hiring manager if you wish to discuss this further. Assessment process Once you have submitted an application, your details will be reviewed by a panel. If shortlisted, you'll be invited to an interview. The interview date is w/c 15 December. Equality, diversity and inclusion London's diversity is its biggest asset, and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce. We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. We would welcome applications from candidates who are seeking part time work as this role is open to job share. We are a Disability Confident Employer so for candidates who wish to be considered under the scheme and meet the essential criteria, they will automatically be invited to interview. Please note, should you require any adjustments through the process, we will accommodate as much as possible. Please contact the recruitment team for further information if required. Staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office. In addition to a good salary package, you will be paid every four weeks, providing frequent salary payments. We also offer an attractive range of benefits including 30 days' annual leave, interest free season ticket loan, interest free bicycle loan and a career average pension scheme. Additional Information Please note, all candidates will need to confirm that the information provided in this application form is true and correct. Should a candidate deliberately give false information, including the use of AI software, they understand that this would disqualify them from consideration. Successful candidates must undergo a criminal record (DBS) check but some roles may require additional security screening. GLA is proud to be a Level 2: Disability Confident employer. We are committed to becoming a more inclusive and accessible organisation, and creating a truly inclusive and accessible workplace and culture for our disabled staff. We welcome and encourage applications from disabled applicants. Should you wish to opt into the scheme, please let us know during your application. Need a document on this page in an accessible format . click apply for full job details
Nov 23, 2025
Full time
Principal Business Operations Officer (Oxford Street Development Corporation) This role will sit in the future Oxford Street Development Corporation (OSDC). OSDC is expected to be established by 1 January 2026 as a new Mayoral Development Corporation part of the GLA Family to drive the transformation of Oxford Street. The Principal Business Operations Officer will develop and lead on the corporate-wide Oxford Street Development Corporation's (OSDC's) business operations including IT; acting as effective liaison across the organisation and supporting the Executive Director of Finance and Corporate Operations to achieve organisational objectives. This role will lead on OSDC's operational set up, playing a pivotal role in the establishment of a new organisation and taking responsibility for its subsequent requirements during its first year of operations. This includes budget responsibility for operational setup and ongoing operational requirements; and responsibility for the efficient function of OSDC's future office space through a range of administrative tasks, including the accommodation budget, and liaison with Landlord and other key suppliers. Finally, this role will lead and promote a positive Health and Safety culture in the workplace, ensuring that staff comply with Health and Safety legislation and to develop and lead on our Health and Safety policies. What your day will look like Your day-to-day will include the following responsibilities: Lead on operational set up for OSDC across the organisation as a whole, during a period of rapid growth as OSDC develops its activities during its first year of operations Provide the Executive Director of Finance and Corporate Operations/Head of People with accurate and timely information on all aspects of business support management for the organisation, including office management assurance, audit reviews, and health and safety. Lead on and take responsibility for the effective administrative and operational systems and processes across the organisation to ensure the smooth running of the day to day operational functions of OSDC. This also includes the oversight of office consumables to ensure that adequate supplies are maintained, and budget responsibility for operational activities. To lead on the execution and monitoring of performance against service contracts relating to IT operations and office space. Management of the office equipment, maintenance and service contracts and systems, and liaising with TfL IT and IT Shared Services as necessary. Lead and manage the organisation's IT systems and processes, this includes being the first point of contact for OSDC for IT matters and effectively liaising with TfL in the process. Representing OSDC as the business change lead at GLA Group-wide steering groups and to ensure that any relevant changes are communicated and implement at OSDC. Project management and overall responsibility for any office relocations which includes a physical move to a new space and any actions leading up to move. This includes ensuring that the fit/spec for the new office space is fit for purpose. To lead on all internal health and safety matters which includes the development of health and safety policies in conjunction with HR, operational procedures and practices to ensure legal compliance, and the smooth running of the office space. To be responsible for and have oversight of OSDC's First Aiders and Fire Wardens to ensure compliance with health and safety regulations, effective emergency preparedness, and prompt response to incidents. Supporting Human Resources with the new starter/ onboarding process which includes the health and safety induction, building induction, and fire safety ensuring compliance with health and safety regulations. To realise the benefits of London's diversity by promoting and enabling equality of opportunities and promoting the diverse needs and aspirations of London's communities. Skills, knowledge and experience To be considered for the role you must meet the following essential criteria: Relevant experience in business support, office management, and health and safety. Strong organisational and planning skills including experience of operating in highly pressured, fast changing and complex environments. Excellent interpersonal skills. Significant experience and evidence of effective report writing. The following competencies will also be essential: Building and Managing Relationships is developing rapport and working effectively with a diverse range of people, sharing knowledge and skills to deliver shared goals. Problem Solving is analysing and interpreting situations from a variety of viewpoints and finding creative, workable and timely solutions. Planning and Organising is thinking ahead, managing time, priorities and risk, and developing structured and efficient approaches to deliver work on time and to a high standard. Responding to Pressure & Change is being flexible and adapting positively, to sustain performance when the situation changes, workload increases, tensions rise or priorities shift. The GLA Competency Framework Guidelines further detailing each competency and the different level indicators can be found here: GLA Competency Framework How to apply If you would like to apply for the role you will need to submit the following: Personal statement with a maximum of 1500 words. Please ensure you address how you demonstrate the essential criteria outlined above in the advert. Please ensure your CV and Personal Statement have a maximum file size of 1.5MB each and upload your Personal Statement to the 'CV and Cover Letters' section of the form, ensuring you address the technical requirements and competencies in your Personal Statement. Word or PDF format preferred and do not include any photographs or images. Please ensure your CV and Personal Statement are saved with the job reference number as part of the naming convention (E.g., "CV - applicant name - 012345) As part of GLA's continuing commitment to be an inclusive and equal opportunity employer we will be removing personal identifiable information from CVs and Personal Statements that could cause discrimination. We may close this advert early if we receive a high volume of suitable applications. If you have questions about the role If you wish to talk to someone about the role, the hiring manager Enora Robin, Senior Programme Delivery Manager - Oxford Street Transformation at the GLA, would be happy to speak to you. Please contact them at This role DOES NOT meet the criteria for sponsorship for external candidates. It may meet the criteria for sponsorship for some internal candidates, in limited circumstances. Please contact the hiring manager if you wish to discuss this further. Assessment process Once you have submitted an application, your details will be reviewed by a panel. If shortlisted, you'll be invited to an interview. The interview date is w/c 15 December. Equality, diversity and inclusion London's diversity is its biggest asset, and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce. We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. We would welcome applications from candidates who are seeking part time work as this role is open to job share. We are a Disability Confident Employer so for candidates who wish to be considered under the scheme and meet the essential criteria, they will automatically be invited to interview. Please note, should you require any adjustments through the process, we will accommodate as much as possible. Please contact the recruitment team for further information if required. Staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office. In addition to a good salary package, you will be paid every four weeks, providing frequent salary payments. We also offer an attractive range of benefits including 30 days' annual leave, interest free season ticket loan, interest free bicycle loan and a career average pension scheme. Additional Information Please note, all candidates will need to confirm that the information provided in this application form is true and correct. Should a candidate deliberately give false information, including the use of AI software, they understand that this would disqualify them from consideration. Successful candidates must undergo a criminal record (DBS) check but some roles may require additional security screening. GLA is proud to be a Level 2: Disability Confident employer. We are committed to becoming a more inclusive and accessible organisation, and creating a truly inclusive and accessible workplace and culture for our disabled staff. We welcome and encourage applications from disabled applicants. Should you wish to opt into the scheme, please let us know during your application. Need a document on this page in an accessible format . click apply for full job details
The Opportunity Amey is seeking to attract experienced transport planners who can bring strong expertise in strategic transport modelling, business case development and economic assessment. We're currently looking for a Principal Transport Planner to lead our team in Birmingham. Joining Amey means becoming part of one of the UK's leading providers of engineering, operations and decarbonisation solutions. Our consulting teams deliver transport planning services across multiple sectors, supporting infrastructure investment, asset management and the transition towards more sustainable and efficient networks. This is an opportunity not only to apply advanced transport planning skills but also to influence how future infrastructure is planned and delivered, working in a collaborative environment where your expertise will have a visible impact. The role The role of Principal Transport Planner offers the chance to work at the forefront of complex projects, leading teams to deliver technically sound, evidence-based solutions that shape the way people and goods move. Candidates will find themselves contributing to schemes that demand both rigour and creativity, from policy and strategy through to detailed assessment and delivery. Responsibilities include: To act as a technical team leader, providing advice, guidance and supervision as appropriate to technical teams, operational managers, clients and suppliers Preparing and leading the preparation and checking of transport planning related documentation as part of the production of scheme deliverables that satisfy the overarching criteria of quality, cost and programme Responsibility for the commercial success of the projects within their portfolio, controlling budgets and managing the costs associated with the production of deliverables Liaising with client and supplier representatives at peer level and higher, including presenting proposals Significantly contributing to and leading the preparation of bids and the general work winning function, taking responsibility for the preparation of technical and commercial offers with accountability to the bid director Working on site, either on a visiting basis or in a full time but temporary role and including out of hours working Assuming the role of people manager when required by the business What you will bring to us Incorporated Engineer, Chartered or Transport Planning Professional status, gained through the professional institution to which the individual is aligned Ability to apply transport planning theory and principles to complex or ambiguous situations, where concepts need to be adapted to reach the correct outcome Knowledge, understanding and experience of design and specification process with ability to manage others. Ability to demonstrate a full understanding of the project scope and acts as Design Team Lead for both minor and major projects Highly experienced with relevant software and similar analytical tools. Good ability to check work produced by others and able to validate and approve the use of new tools Excellent knowledge of suppliers and the services they provide, maintained through regular contact Excellent oral communicator, able to present arguments and ideas very well to peers, more senior colleagues and clients. Can deliver internal training workshops and presentations to clients Excellent understanding of CDM and risk assessment. Highly experienced in the management and communication of hazards and risks on projects and ensures appropriate risk mitigation and transference has been applied. Very good ability to resolve possible interface clashes and manages interfaces within their own discipline Supervisory and people manager skills Capable of acting as technical lead for a project where required under the terms of the commission What we can offer you At Amey, we recognise that our biggest asset is our people. That's why when you join us, we offer flexibility, career development, a choice of benefits and support that help you through all life's ups and downs. It's the reason why Investors in People put us among the top 1% of employers. Our dedicated progression framework identifies your career pathway and progress within the organisation, and with dedicated mentoring and support on hand to ensure you hit your career milestones. We're huge advocates for professional development and offer a recognition bonus for those achieving professional qualifications. Work-life Balance Work-life balance and flexibility are key for our success. We empower our people to make choices that are right for them, with hybrid, part-time and flexible work patterns. And with a network of offices across the UK, we're open to discussing working options that suit you. Health cash plan, 24 GP, support and assistance programmes, wellbeing ambassadors and Wellbeing Wednesday, dental vouchers EDI At Amey we celebrate our people and all that they are. This is reflected in our Affinity Group networks, providing a community of support and connection, a safe space to share experiences, learn from one another and generate ideas - NeuroDiversity, Armed Forces, Multicultural Network, Pride, Diversability and Parents & Carers. Social Value You'll get 2 Community Involvement Days each year to volunteer for a charity of your choice and further opportunities to support fundraising initiatives. Plus a range of other great perks and benefits including: Pension - Generous Pension scheme which we will contribute to Choices - Our flexible benefits scheme is tailored by you, including buying additional annual leave, cycle2work scheme, charity giving and gym membership Save with Amey - Our online voucher portal gives you access to thousands of discounts from leading retailers to help you save on shopping, days out, or nights in. Your Career at Amey Consulting At Amey Consulting, we value collective expertise, but also the spark one person can bring. As one of us, you can really be yourself, because your individuality is an asset. You'll be stretched, but always supported. We'll recognise your hard work and look after your well-being too. You'll be empowered to play your part and achieve, encouraged to fulfil your own ambition as well as the shared one. Application Guidance Amey is committed to Inclusion and Diversity. We welcome applications from all suitably qualified candidates, regardless of their race, gender, disability, religion/belief, sexual orientation or age. We are also committed to offering applicants with a disability an interview, if they meet the minimum requirements for the role. Please contact our recruitment team at to discuss any access needs, reasonable adjustments or additional application support that may be required at any point during the recruitment process.
Nov 22, 2025
Full time
The Opportunity Amey is seeking to attract experienced transport planners who can bring strong expertise in strategic transport modelling, business case development and economic assessment. We're currently looking for a Principal Transport Planner to lead our team in Birmingham. Joining Amey means becoming part of one of the UK's leading providers of engineering, operations and decarbonisation solutions. Our consulting teams deliver transport planning services across multiple sectors, supporting infrastructure investment, asset management and the transition towards more sustainable and efficient networks. This is an opportunity not only to apply advanced transport planning skills but also to influence how future infrastructure is planned and delivered, working in a collaborative environment where your expertise will have a visible impact. The role The role of Principal Transport Planner offers the chance to work at the forefront of complex projects, leading teams to deliver technically sound, evidence-based solutions that shape the way people and goods move. Candidates will find themselves contributing to schemes that demand both rigour and creativity, from policy and strategy through to detailed assessment and delivery. Responsibilities include: To act as a technical team leader, providing advice, guidance and supervision as appropriate to technical teams, operational managers, clients and suppliers Preparing and leading the preparation and checking of transport planning related documentation as part of the production of scheme deliverables that satisfy the overarching criteria of quality, cost and programme Responsibility for the commercial success of the projects within their portfolio, controlling budgets and managing the costs associated with the production of deliverables Liaising with client and supplier representatives at peer level and higher, including presenting proposals Significantly contributing to and leading the preparation of bids and the general work winning function, taking responsibility for the preparation of technical and commercial offers with accountability to the bid director Working on site, either on a visiting basis or in a full time but temporary role and including out of hours working Assuming the role of people manager when required by the business What you will bring to us Incorporated Engineer, Chartered or Transport Planning Professional status, gained through the professional institution to which the individual is aligned Ability to apply transport planning theory and principles to complex or ambiguous situations, where concepts need to be adapted to reach the correct outcome Knowledge, understanding and experience of design and specification process with ability to manage others. Ability to demonstrate a full understanding of the project scope and acts as Design Team Lead for both minor and major projects Highly experienced with relevant software and similar analytical tools. Good ability to check work produced by others and able to validate and approve the use of new tools Excellent knowledge of suppliers and the services they provide, maintained through regular contact Excellent oral communicator, able to present arguments and ideas very well to peers, more senior colleagues and clients. Can deliver internal training workshops and presentations to clients Excellent understanding of CDM and risk assessment. Highly experienced in the management and communication of hazards and risks on projects and ensures appropriate risk mitigation and transference has been applied. Very good ability to resolve possible interface clashes and manages interfaces within their own discipline Supervisory and people manager skills Capable of acting as technical lead for a project where required under the terms of the commission What we can offer you At Amey, we recognise that our biggest asset is our people. That's why when you join us, we offer flexibility, career development, a choice of benefits and support that help you through all life's ups and downs. It's the reason why Investors in People put us among the top 1% of employers. Our dedicated progression framework identifies your career pathway and progress within the organisation, and with dedicated mentoring and support on hand to ensure you hit your career milestones. We're huge advocates for professional development and offer a recognition bonus for those achieving professional qualifications. Work-life Balance Work-life balance and flexibility are key for our success. We empower our people to make choices that are right for them, with hybrid, part-time and flexible work patterns. And with a network of offices across the UK, we're open to discussing working options that suit you. Health cash plan, 24 GP, support and assistance programmes, wellbeing ambassadors and Wellbeing Wednesday, dental vouchers EDI At Amey we celebrate our people and all that they are. This is reflected in our Affinity Group networks, providing a community of support and connection, a safe space to share experiences, learn from one another and generate ideas - NeuroDiversity, Armed Forces, Multicultural Network, Pride, Diversability and Parents & Carers. Social Value You'll get 2 Community Involvement Days each year to volunteer for a charity of your choice and further opportunities to support fundraising initiatives. Plus a range of other great perks and benefits including: Pension - Generous Pension scheme which we will contribute to Choices - Our flexible benefits scheme is tailored by you, including buying additional annual leave, cycle2work scheme, charity giving and gym membership Save with Amey - Our online voucher portal gives you access to thousands of discounts from leading retailers to help you save on shopping, days out, or nights in. Your Career at Amey Consulting At Amey Consulting, we value collective expertise, but also the spark one person can bring. As one of us, you can really be yourself, because your individuality is an asset. You'll be stretched, but always supported. We'll recognise your hard work and look after your well-being too. You'll be empowered to play your part and achieve, encouraged to fulfil your own ambition as well as the shared one. Application Guidance Amey is committed to Inclusion and Diversity. We welcome applications from all suitably qualified candidates, regardless of their race, gender, disability, religion/belief, sexual orientation or age. We are also committed to offering applicants with a disability an interview, if they meet the minimum requirements for the role. Please contact our recruitment team at to discuss any access needs, reasonable adjustments or additional application support that may be required at any point during the recruitment process.
The UK management consulting sector remains highly competitive, attracting top talent from business schools and industry backgrounds. For professionals aiming to join leading consulting firms, understanding the Management Consulting Senior Associate recruitment timeline is essential. These roles involve managing client engagements, leading workstreams, conducting strategic analysis, and delivering actionable recommendations. Firms value candidates with strong analytical, problem-solving, and leadership skills. This guide covers recruitment timelines, role requirements, expected salary and benefits, application procedures, and FAQs to help candidates successfully navigate the UK consulting hiring process. Recruitment Timeline for Management Consulting Senior Associate Roles 1. Application Submission Deadlines vary by firm but most open graduate and experienced hire applications between September and February for autumn intake. Candidates must submit a CV/resume, cover letter, and often academic transcripts. 2. Online Assessments Many firms require numerical reasoning, logical reasoning, and situational judgment tests. Some firms include business case simulations to assess analytical thinking. 3. First-Round Interviews Typically conducted virtually or in-person. Includes behavioral and competency-based questions. Candidates are assessed on teamwork, leadership potential, and consulting fit. 4. Case Study Interviews Candidates solve real-world business problems under time constraints. Firms assess problem-solving, structured thinking, and communication skills. 5. Final Round / Partner Interviews Senior partners or directors evaluate overall suitability, cultural fit, and client management ability. Offers are extended shortly after final interviews, usually within two weeks. Understanding this timeline allows applicants to prepare effectively, schedule practice sessions, and ensure all documents are submitted on time. Salary & Benefits for Senior Associates in Management Consulting Senior Associates in UK consulting firms earn competitive salaries reflecting their responsibility in client engagement management and strategic analysis. Typical Salary Range: Base Salary: £60,000 - £90,000 per year Performance Bonuses: £5,000 - £20,000 depending on firm and performance Total Compensation: £65,000 - £110,000+ Common Benefits Include: Pension schemes and retirement contributions Private health insurance Paid vacation and annual leave Training programs, MBA sponsorship, and professional development Flexible work arrangements including hybrid options Travel allowances for client engagements Recognition awards and bonus schemes These benefits, coupled with high earning potential, make consulting one of the most rewarding career paths in the UK. How to Apply (With Real Company Career Link) A top UK firm hiring Management Consulting Senior Associates is McKinsey & Company. You can apply directly via: McKinsey UK Careers - Senior Associate Roles McKinsey Job Search Consulting and Internal Roles Careers McKinsey & Company Tips for a strong application: Tailor your CV to highlight consulting-relevant skills and achievements Include metrics-driven results from previous roles Prepare for case study interviews with structured frameworks Demonstrate leadership potential, client interaction experience, and problem-solving skills Complete any online assessments with practice to maximize scores Applying early in the recruitment window improves chances due to competitive applicant pools. Conclusion The UK offers lucrative and dynamic career opportunities for Management Consulting Senior Associates. Understanding the recruitment timeline, preparing thoroughly for assessments and interviews, and demonstrating leadership potential are key to securing a role. With competitive salaries, robust benefits, and opportunities for professional development, these positions provide a strong foundation for long-term career growth. By aligning preparation with the standard recruitment process, aspiring consultants can maximize their chances of joining top firms and advancing rapidly in the UK consulting landscape. FAQ Do I need previous consulting experience?Not always. Many firms hire from industry or MBA backgrounds with relevant skills. When do applications open?Typically September to February for autumn intake. How competitive are these roles?Highly competitive; firms receive hundreds of applications per role. Are case interviews mandatory?Yes, case study interviews are a critical part of the selection process. What benefits are offered?Health insurance, pension contributions, paid leave, training programs, and bonuses are standard. Can I work remotely?Some firms offer hybrid options, but client travel is often required. Also Apply: Best Coding Bootcamps for Software Engineer Jobs in the UK
Nov 22, 2025
Full time
The UK management consulting sector remains highly competitive, attracting top talent from business schools and industry backgrounds. For professionals aiming to join leading consulting firms, understanding the Management Consulting Senior Associate recruitment timeline is essential. These roles involve managing client engagements, leading workstreams, conducting strategic analysis, and delivering actionable recommendations. Firms value candidates with strong analytical, problem-solving, and leadership skills. This guide covers recruitment timelines, role requirements, expected salary and benefits, application procedures, and FAQs to help candidates successfully navigate the UK consulting hiring process. Recruitment Timeline for Management Consulting Senior Associate Roles 1. Application Submission Deadlines vary by firm but most open graduate and experienced hire applications between September and February for autumn intake. Candidates must submit a CV/resume, cover letter, and often academic transcripts. 2. Online Assessments Many firms require numerical reasoning, logical reasoning, and situational judgment tests. Some firms include business case simulations to assess analytical thinking. 3. First-Round Interviews Typically conducted virtually or in-person. Includes behavioral and competency-based questions. Candidates are assessed on teamwork, leadership potential, and consulting fit. 4. Case Study Interviews Candidates solve real-world business problems under time constraints. Firms assess problem-solving, structured thinking, and communication skills. 5. Final Round / Partner Interviews Senior partners or directors evaluate overall suitability, cultural fit, and client management ability. Offers are extended shortly after final interviews, usually within two weeks. Understanding this timeline allows applicants to prepare effectively, schedule practice sessions, and ensure all documents are submitted on time. Salary & Benefits for Senior Associates in Management Consulting Senior Associates in UK consulting firms earn competitive salaries reflecting their responsibility in client engagement management and strategic analysis. Typical Salary Range: Base Salary: £60,000 - £90,000 per year Performance Bonuses: £5,000 - £20,000 depending on firm and performance Total Compensation: £65,000 - £110,000+ Common Benefits Include: Pension schemes and retirement contributions Private health insurance Paid vacation and annual leave Training programs, MBA sponsorship, and professional development Flexible work arrangements including hybrid options Travel allowances for client engagements Recognition awards and bonus schemes These benefits, coupled with high earning potential, make consulting one of the most rewarding career paths in the UK. How to Apply (With Real Company Career Link) A top UK firm hiring Management Consulting Senior Associates is McKinsey & Company. You can apply directly via: McKinsey UK Careers - Senior Associate Roles McKinsey Job Search Consulting and Internal Roles Careers McKinsey & Company Tips for a strong application: Tailor your CV to highlight consulting-relevant skills and achievements Include metrics-driven results from previous roles Prepare for case study interviews with structured frameworks Demonstrate leadership potential, client interaction experience, and problem-solving skills Complete any online assessments with practice to maximize scores Applying early in the recruitment window improves chances due to competitive applicant pools. Conclusion The UK offers lucrative and dynamic career opportunities for Management Consulting Senior Associates. Understanding the recruitment timeline, preparing thoroughly for assessments and interviews, and demonstrating leadership potential are key to securing a role. With competitive salaries, robust benefits, and opportunities for professional development, these positions provide a strong foundation for long-term career growth. By aligning preparation with the standard recruitment process, aspiring consultants can maximize their chances of joining top firms and advancing rapidly in the UK consulting landscape. FAQ Do I need previous consulting experience?Not always. Many firms hire from industry or MBA backgrounds with relevant skills. When do applications open?Typically September to February for autumn intake. How competitive are these roles?Highly competitive; firms receive hundreds of applications per role. Are case interviews mandatory?Yes, case study interviews are a critical part of the selection process. What benefits are offered?Health insurance, pension contributions, paid leave, training programs, and bonuses are standard. Can I work remotely?Some firms offer hybrid options, but client travel is often required. Also Apply: Best Coding Bootcamps for Software Engineer Jobs in the UK
Introduction Saab UK is part of Scandinavia's largest defence company, bringing together the best of Swedish and British innovation. Saab offers world-leading solutions and services in defence, aviation, space, and civil security to keep people and society safe. Our UK presence has been growing at pace, meaning we can offer a wide range of opportunities for personal fulfilment and career growth. We currently employ over 600 people across eight sites in the UK, and our specialisations include software engineering, underwater robotics, radars, AI, and armed forces training. What you will be part of Explore a wealth of possibilities. Take on challenges, create smart inventions, and grow beyond. This is a place for curious minds, brave pioneers, and everyone in between. Together, we achieve the extraordinary, each bringing our unique perspectives. Your part matters. Saab is a leading defence and security company with an enduring mission, to help nations keep their people and society safe. Empowered by its 26,000 talented people, Saab constantly pushes the boundaries of technology to create a safer and more sustainable world. Saab designs, manufactures and maintains advanced systems in aeronautics, weapons, command and control, sensors and underwater systems. Saab is headquartered in Sweden. It has major operations all over the world and is part of the domestic defence capability of several nations. Read more about us here The Role You will be part of Public Safety Solutions (PSS), which develops advanced software applications and solutions for mission critical control room operations including for Police, Fire & Rescue and Airports. As a Systems Engineer you will provide technical support to customers, projects and development teams. Working with engineers based in both the UK and Sweden, to maintain and update SAFE and its related integrated systems and services. You will gain a comprehensive knowledge of the SAFE operating environment, configuration and core functionality, as well as deep expertise in system components and integrations. This is a fully remote position with the option of working from the Hull office. Occasional travel will be required to our customer sites. How we work A team of self-motivated individuals with the ability to work unsupervised supporting a mission critical service. Working to towards a 99.999% availability, our collaborative team follows a DevOps approach to provide a service with constantly evolving priorities and growing customer base. As a team, we are working on the goal of transforming in to Site Reliability Engineers (SRE). We are looking to expand this team with the addition of the right person that will both complement our existing skills and help us to grow through continuous improvement. Key responsibilities Deploy, maintain and support SAFE operating environments for customers. Provide 2nd and 3rd line support to customers as part of service operations team. Maintaining on-premise and Cloud infrastructure, server builds, configurations and patching. Planning, testing and documentation of installations and changes. Advising projects and customers with technical matters and system troubleshooting relating to infrastructure, applications and environments. Be part of an on call weekly rotation shared across the Support and Operations teams. Experience/Qualifications Essential requirements Demonstrable knowledge and experience in 3 or more of the following: Microsoft Windows Server Microsoft SQL Server Networking (Load balancing, Firewalls, TCP/IP) Linux (Debian or RHEL) Telephony/UC (SIP, ACD, VOIP) Active Directory (ADFS, domain management, users/groups, policies, certificates etc.) Infrastructure management and maintenance (COTS hardware & Virtualisation - VMware, Hyper-V) Good knowledge and experience of ITIL Experience of managing high availability environments and systems or with similar critical infrastructure delivery experience. Highly attentive with the ability to deal with changing priorities and context switching. A positive attitude to innovation, change and transformation are essential characteristics to be successful in this role. Excellent communication skills - written and verbal. Desirable, but not essential Familiarity with Agile methodologies, tools and ways of working. Experience and knowledge of CI/CD tools. Experience in scripting/coding (Python, C#, PowerShell). Experience of common automation tools (Terraform, Ansible). Experience with monitoring solutions (Nagios, Zabbix, NetCool, Icinga, Elastic). Previous experience of working in a DevOps environment. If you aspire to help create and innovate whilst developing yourself in a challenging team setting, Saab may well have the perfect conditions for you to grow. We pride ourselves on a nurturing environment, where everyone is different yet we share the same goal - to help protect people.
Nov 21, 2025
Full time
Introduction Saab UK is part of Scandinavia's largest defence company, bringing together the best of Swedish and British innovation. Saab offers world-leading solutions and services in defence, aviation, space, and civil security to keep people and society safe. Our UK presence has been growing at pace, meaning we can offer a wide range of opportunities for personal fulfilment and career growth. We currently employ over 600 people across eight sites in the UK, and our specialisations include software engineering, underwater robotics, radars, AI, and armed forces training. What you will be part of Explore a wealth of possibilities. Take on challenges, create smart inventions, and grow beyond. This is a place for curious minds, brave pioneers, and everyone in between. Together, we achieve the extraordinary, each bringing our unique perspectives. Your part matters. Saab is a leading defence and security company with an enduring mission, to help nations keep their people and society safe. Empowered by its 26,000 talented people, Saab constantly pushes the boundaries of technology to create a safer and more sustainable world. Saab designs, manufactures and maintains advanced systems in aeronautics, weapons, command and control, sensors and underwater systems. Saab is headquartered in Sweden. It has major operations all over the world and is part of the domestic defence capability of several nations. Read more about us here The Role You will be part of Public Safety Solutions (PSS), which develops advanced software applications and solutions for mission critical control room operations including for Police, Fire & Rescue and Airports. As a Systems Engineer you will provide technical support to customers, projects and development teams. Working with engineers based in both the UK and Sweden, to maintain and update SAFE and its related integrated systems and services. You will gain a comprehensive knowledge of the SAFE operating environment, configuration and core functionality, as well as deep expertise in system components and integrations. This is a fully remote position with the option of working from the Hull office. Occasional travel will be required to our customer sites. How we work A team of self-motivated individuals with the ability to work unsupervised supporting a mission critical service. Working to towards a 99.999% availability, our collaborative team follows a DevOps approach to provide a service with constantly evolving priorities and growing customer base. As a team, we are working on the goal of transforming in to Site Reliability Engineers (SRE). We are looking to expand this team with the addition of the right person that will both complement our existing skills and help us to grow through continuous improvement. Key responsibilities Deploy, maintain and support SAFE operating environments for customers. Provide 2nd and 3rd line support to customers as part of service operations team. Maintaining on-premise and Cloud infrastructure, server builds, configurations and patching. Planning, testing and documentation of installations and changes. Advising projects and customers with technical matters and system troubleshooting relating to infrastructure, applications and environments. Be part of an on call weekly rotation shared across the Support and Operations teams. Experience/Qualifications Essential requirements Demonstrable knowledge and experience in 3 or more of the following: Microsoft Windows Server Microsoft SQL Server Networking (Load balancing, Firewalls, TCP/IP) Linux (Debian or RHEL) Telephony/UC (SIP, ACD, VOIP) Active Directory (ADFS, domain management, users/groups, policies, certificates etc.) Infrastructure management and maintenance (COTS hardware & Virtualisation - VMware, Hyper-V) Good knowledge and experience of ITIL Experience of managing high availability environments and systems or with similar critical infrastructure delivery experience. Highly attentive with the ability to deal with changing priorities and context switching. A positive attitude to innovation, change and transformation are essential characteristics to be successful in this role. Excellent communication skills - written and verbal. Desirable, but not essential Familiarity with Agile methodologies, tools and ways of working. Experience and knowledge of CI/CD tools. Experience in scripting/coding (Python, C#, PowerShell). Experience of common automation tools (Terraform, Ansible). Experience with monitoring solutions (Nagios, Zabbix, NetCool, Icinga, Elastic). Previous experience of working in a DevOps environment. If you aspire to help create and innovate whilst developing yourself in a challenging team setting, Saab may well have the perfect conditions for you to grow. We pride ourselves on a nurturing environment, where everyone is different yet we share the same goal - to help protect people.
At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody's is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we're advancing AI to move from insight to action-enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. Skills and Competencies 5+ years of experience working in banking or financial services industries Prior experience in client-facing role required, including Customer Success Manager, Consultant, Banking Relationship Manager, Bank Lender or Sales Specialist position Understanding of Banking industry e.g. regulation, origination and risk practices (Credit Modelling & Assessment, Credit Portfolio Management (Risk and CPM), Stress Testing and Impairments Modelling and Governance, Regulatory requirements (Basel CRD IV/V, Solvency 2, IFRS 9, ECB and EBA guidelines) highly desirable Ability to build relationships at all levels with clients/prospects and the internal organisation Demonstrate ability to work in a collaborative team environment and work independently when needed Have a good understanding of product-related requirements, analysis, methodologies and software industry Excellent written & verbal communication skills and presentation skills Self-starter willing to roll up sleeves to create required content or make necessary viable customised offerings for customers Position normally requires approximately 20% travel in Europe and Africa for client meetings Additional language skills desirable (French) Basic understanding of artificial intelligence concepts, with curiosity and enthusiasm for learning how AI tools can be used to improve processes and drive efficiency. Interest in exploring AI systems and a willingness to develop awareness of responsible AI practices, including risk management and ethical use Education Undergraduate (e.g., Bachelor's degree) required, Graduate/second-level degree preferred Responsibilities This role requires a strong understanding of bank workflows and use cases including lending, regulatory and/or risk practices, as well as compliance and data insights. It is expected that this person will have the ability to establish a customer journey roadmap that clearly articulates near-term and long-term customer needs from the customer's perspective, including clear ROI benefits. A successful candidate will define customer engagement strategies by relating their industry and product knowledge to the customers' critical priorities, and be able to communicate the value of our offering through demos and solution discussions. Customer Knowledge Gather information on customer use of Moody's solutions including Risk & Finance, Lending and Regulatory solutions as well as KYC and Data solutions and communicate to internal partners (product, research, sales, advisory services and client support) to build engagement strategy Proactively and effectively conduct discovery and understand the client's objectives and priorities Anticipate customer needs by offering new insights and ongoing engagement with direction Identify best practices around solution application to solve customer problems based on jobs to be done (different user needs) Develop and manage engagement plan to deepen interactions with each customer, resulting in stronger use of our products Partner with Sales to proactively manage client engagement to drive account loyalty including, maintaining health scores to reflect risk assessments and forecast full year churn rates Learn and share industry best practices with stakeholder groups Solution Communication, Feedback & Relationship Management Partner closely with an internal stakeholder team across Sales and the business domain to support the customer journey across user adoption and executive engagement Strong communicator who can translate business needs and demonstrate solution value Channel customer feedback to Moody's development teams Partner with Product and Research to communicate new product developments to customers Marketing Collateral and Events Coordinate development of case studies, success stories and other collateral to highlight the benefits of our solutions externally and internally Lead preparation and delivery of summits, user groups and webinars Advocate for customer community-building events About the team Customer Success Management is critical to our short-term and long-term profitability as an organisation. We are successful when our clients realise continued value from our solutions and services. Customer Success Managers will measure achievement by increased customer adoption, reduced client turnover and meaningful customer engagement, including expanded organisational relationships. The candidate will be able to understand the customer needs and relate them to our capabilities, identify new use cases and ensure clients obtain maximum value from our solutions. They should also be able to navigate customer organisational challenges to build support as well as to mobilise Moody's resources to address client needs in a coordinated way, as required. Through customer partnerships the Customer Success Manager will develop client references and source marketing content, organise client events and lead other community-building (customer) events. They will serve as the voice of the customer in development roadmap discussions and as a channel to the customer base for product communications. In the Banking group, we help financial institutions make important decisions about their business, particularly when they are providing loans, managing risk, or conducting financial planning for the future of their institution. We do this with our innovative software and reliable analytics, helping them understand how to do their job better through training, learning solutions and advisory services. We are a dedicated team of experts in technology and financial analytics who understand what our clients need. Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law. Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody's Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.
Nov 21, 2025
Full time
At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody's is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we're advancing AI to move from insight to action-enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. Skills and Competencies 5+ years of experience working in banking or financial services industries Prior experience in client-facing role required, including Customer Success Manager, Consultant, Banking Relationship Manager, Bank Lender or Sales Specialist position Understanding of Banking industry e.g. regulation, origination and risk practices (Credit Modelling & Assessment, Credit Portfolio Management (Risk and CPM), Stress Testing and Impairments Modelling and Governance, Regulatory requirements (Basel CRD IV/V, Solvency 2, IFRS 9, ECB and EBA guidelines) highly desirable Ability to build relationships at all levels with clients/prospects and the internal organisation Demonstrate ability to work in a collaborative team environment and work independently when needed Have a good understanding of product-related requirements, analysis, methodologies and software industry Excellent written & verbal communication skills and presentation skills Self-starter willing to roll up sleeves to create required content or make necessary viable customised offerings for customers Position normally requires approximately 20% travel in Europe and Africa for client meetings Additional language skills desirable (French) Basic understanding of artificial intelligence concepts, with curiosity and enthusiasm for learning how AI tools can be used to improve processes and drive efficiency. Interest in exploring AI systems and a willingness to develop awareness of responsible AI practices, including risk management and ethical use Education Undergraduate (e.g., Bachelor's degree) required, Graduate/second-level degree preferred Responsibilities This role requires a strong understanding of bank workflows and use cases including lending, regulatory and/or risk practices, as well as compliance and data insights. It is expected that this person will have the ability to establish a customer journey roadmap that clearly articulates near-term and long-term customer needs from the customer's perspective, including clear ROI benefits. A successful candidate will define customer engagement strategies by relating their industry and product knowledge to the customers' critical priorities, and be able to communicate the value of our offering through demos and solution discussions. Customer Knowledge Gather information on customer use of Moody's solutions including Risk & Finance, Lending and Regulatory solutions as well as KYC and Data solutions and communicate to internal partners (product, research, sales, advisory services and client support) to build engagement strategy Proactively and effectively conduct discovery and understand the client's objectives and priorities Anticipate customer needs by offering new insights and ongoing engagement with direction Identify best practices around solution application to solve customer problems based on jobs to be done (different user needs) Develop and manage engagement plan to deepen interactions with each customer, resulting in stronger use of our products Partner with Sales to proactively manage client engagement to drive account loyalty including, maintaining health scores to reflect risk assessments and forecast full year churn rates Learn and share industry best practices with stakeholder groups Solution Communication, Feedback & Relationship Management Partner closely with an internal stakeholder team across Sales and the business domain to support the customer journey across user adoption and executive engagement Strong communicator who can translate business needs and demonstrate solution value Channel customer feedback to Moody's development teams Partner with Product and Research to communicate new product developments to customers Marketing Collateral and Events Coordinate development of case studies, success stories and other collateral to highlight the benefits of our solutions externally and internally Lead preparation and delivery of summits, user groups and webinars Advocate for customer community-building events About the team Customer Success Management is critical to our short-term and long-term profitability as an organisation. We are successful when our clients realise continued value from our solutions and services. Customer Success Managers will measure achievement by increased customer adoption, reduced client turnover and meaningful customer engagement, including expanded organisational relationships. The candidate will be able to understand the customer needs and relate them to our capabilities, identify new use cases and ensure clients obtain maximum value from our solutions. They should also be able to navigate customer organisational challenges to build support as well as to mobilise Moody's resources to address client needs in a coordinated way, as required. Through customer partnerships the Customer Success Manager will develop client references and source marketing content, organise client events and lead other community-building (customer) events. They will serve as the voice of the customer in development roadmap discussions and as a channel to the customer base for product communications. In the Banking group, we help financial institutions make important decisions about their business, particularly when they are providing loans, managing risk, or conducting financial planning for the future of their institution. We do this with our innovative software and reliable analytics, helping them understand how to do their job better through training, learning solutions and advisory services. We are a dedicated team of experts in technology and financial analytics who understand what our clients need. Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law. Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody's Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.
As Resource Data Management (RDM) evolves to deliver deeper, more strategic value to our customers, we are transforming our traditional Account Management function into Customer Success Management. This shift reflects our belief that long-term partnerships are built on understanding, collaboration, and measurable success. This position is based in the South of England but will include additional travel nationwide and Europe. As a Customer Success Manager (CSM), you will manage a portfolio of customers across both Retail Refrigeration and HVAC, ensuring they gain maximum value from the full RDM ecosystem, including hardware, software, and connected platforms. You'll nurture strong, long-term relationships with customers, understand their goals and business culture, and ensure RDM is positioned to help them succeed. Working closely with Sales colleagues, Marketing, Technical Support, Operations, and Engineering teams, you'll create alignment between customer needs and RDM's strategic direction. Key Responsibilities Customer Relationship & Success Act as the primary point of contact for a defined portfolio of customers across Retail Refrigeration and HVAC. Build and nurture long-term partnerships, focusing on mutual growth and sustained trust. For Tier 1 and Tier 2 customers, develop a deep understanding of their business vision, values, and strategic priorities to ensure RDM aligns with their goals. Manage interactions based on customer tier and spend: Tier 1 customers: Monthly business reviews and ongoing performance management. Tier 2 customers: Quarterly business reviews and joint growth planning. Tier 3 customers: Reviews every 6-12 months, focusing on stability, support, and opportunity identification. Conduct regular customer success reviews to assess satisfaction, highlight achievements, and identify improvement areas. Anticipate customer needs, proactively addressing issues and ensuring rapid resolution through internal collaboration. Act as the voice of the customer within RDM - ensuring insights and feedback inform continuous improvement, innovation, and product development. Growth & Retention Achieve 5%-10% annual sales growth across your customer portfolio through upselling, cross-selling, and improved adoption of RDM solutions. Use the defined RDM Sales Kit to structure opportunity profiling, account management, and relationship planning. Identify opportunities for product and platform expansion, using insight from business reviews and technical engagement. Support customers with onboarding, training, and ongoing adoption of new technologies and features. Occasionally take on new customers through direct enquiry or formal handover from the Customer Solutions Director once the account is established and ready for transition to the Customer Success function. Partner with Engineering, Technical Support, and Product Management teams to ensure customer feedback and requirements are integrated into product development. Work closely with Operations, Quality, and Compliance to ensure reliability, certification, and delivery performance. Collaborate with Marketing to share customer success stories and highlight innovative use cases. Contribute to a culture of collaboration within the Customer Success team by sharing insights, tools, and learnings to raise capability across the group. Maintain a strong and accurate sales pipeline and CRM record for all customers and opportunities. Use the RDM Sales Kit consistently to support customer engagement, ensuring alignment in messaging, documentation, and value presentation. Prepare and present compelling business proposals and presentations tailored to customer priorities. Participate in industry events, exhibitions, and networking opportunities to strengthen RDM's visibility and engagement. Reporting & Insights Forecast and report on account performance, opportunity status, and customer satisfaction levels. Conduct structured business reviews according to customer tiering and company guidelines. Monitor and share insights on market trends, competitor activities, and emerging technologies within HVAC and Retail Refrigeration sectors. Maintain complete and accurate records of all customer interactions, opportunities, and actions in CRM systems. Professional Development Continuously expand your knowledge of RDM's full product suite, connected platforms, and technical capabilities. Undertake cross-department training to strengthen technical, commercial, and product understanding. Actively engage in personal development initiatives and knowledge-sharing sessions within the Customer Success team. Skills & Experience Proven experience in Customer Success, Account Management, or Technical Sales in a B2B environment. Strong knowledge of either Retail Refrigeration or HVAC, with willingness to develop across both. Excellent relationship-building, communication, and presentation skills. Commercial acumen with a consultative, customer-first mindset. Organised, self-driven, and capable of managing multiple priorities independently. Proficiency in CRM systems and Microsoft Office applications. Experience with control systems, IoT, or energy management technologies. Familiarity with RDM's solutions, including Data Manager and ActiveFM. Experience leading business reviews, workshops, or training sessions. Success Metrics Maintain customer satisfaction and retention targets as defined by the Customer Success Lead. Conduct all required business reviews according to the Tier 1-3 cadence. Demonstrate consistent and structured use of the RDM Sales Kit for opportunity management and customer profiling. Provide accurate account forecasts and maintain complete CRM data. Deliver measurable improvements in customer engagement, loyalty, and adoption of RDM solutions. Why Join Resource Data Management? At RDM, we're driving the future of intelligent control and monitoring systems for HVAC and Retail Refrigeration. As a Customer Success Manager, you'll play a key role in ensuring our customers achieve success with our products and services, helping them become more efficient, sustainable, and connected. You'll join a forward-thinking, collaborative team where your ability to nurture relationships, understand customer values, and deliver measurable results directly impacts our shared success. Salary and Benefits Salary circa £50-60k plus 20% bonus potential (subject to experience and qualifications) Annual On-Target Commission (OTC) bonus, based on achieving minimum sales targets. This is calculated at the end of the financial year and paid in arrears on 15th February of the following year. Targets are set approximately two months prior to each year by the Group Sales and Marketing Officer and approved by the Board of Directors. Company Electric Car - In addition to environmental benefits, the vehicle qualifies for the zero CO2 emission band, resulting in significantly lower personal tax liabilities. IT equipment provided: Laptop, Mobile Phone, and VoIP Phone. Business Expenses - Company Credit card with limit as set by company. All expense claims must be submitted on a monthly basis and must be supported with VAT receipts in line with company expenses policy following strict guidelines. Holidays of 30 days including statutory holidays (pro rata) Optional private healthcare available after successful completion of probationary period. Company Pension scheme Death in Service insurance cover at 3 x salary. Resource Data Management is an equal opportunities employer. We are committed to diversity and inclusion and prohibit discrimination and harassment of any kind based on all protected characteristics as outlined by law, and in best practice. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to any protected characteristics. We encourage all qualified individuals to apply.
Nov 21, 2025
Full time
As Resource Data Management (RDM) evolves to deliver deeper, more strategic value to our customers, we are transforming our traditional Account Management function into Customer Success Management. This shift reflects our belief that long-term partnerships are built on understanding, collaboration, and measurable success. This position is based in the South of England but will include additional travel nationwide and Europe. As a Customer Success Manager (CSM), you will manage a portfolio of customers across both Retail Refrigeration and HVAC, ensuring they gain maximum value from the full RDM ecosystem, including hardware, software, and connected platforms. You'll nurture strong, long-term relationships with customers, understand their goals and business culture, and ensure RDM is positioned to help them succeed. Working closely with Sales colleagues, Marketing, Technical Support, Operations, and Engineering teams, you'll create alignment between customer needs and RDM's strategic direction. Key Responsibilities Customer Relationship & Success Act as the primary point of contact for a defined portfolio of customers across Retail Refrigeration and HVAC. Build and nurture long-term partnerships, focusing on mutual growth and sustained trust. For Tier 1 and Tier 2 customers, develop a deep understanding of their business vision, values, and strategic priorities to ensure RDM aligns with their goals. Manage interactions based on customer tier and spend: Tier 1 customers: Monthly business reviews and ongoing performance management. Tier 2 customers: Quarterly business reviews and joint growth planning. Tier 3 customers: Reviews every 6-12 months, focusing on stability, support, and opportunity identification. Conduct regular customer success reviews to assess satisfaction, highlight achievements, and identify improvement areas. Anticipate customer needs, proactively addressing issues and ensuring rapid resolution through internal collaboration. Act as the voice of the customer within RDM - ensuring insights and feedback inform continuous improvement, innovation, and product development. Growth & Retention Achieve 5%-10% annual sales growth across your customer portfolio through upselling, cross-selling, and improved adoption of RDM solutions. Use the defined RDM Sales Kit to structure opportunity profiling, account management, and relationship planning. Identify opportunities for product and platform expansion, using insight from business reviews and technical engagement. Support customers with onboarding, training, and ongoing adoption of new technologies and features. Occasionally take on new customers through direct enquiry or formal handover from the Customer Solutions Director once the account is established and ready for transition to the Customer Success function. Partner with Engineering, Technical Support, and Product Management teams to ensure customer feedback and requirements are integrated into product development. Work closely with Operations, Quality, and Compliance to ensure reliability, certification, and delivery performance. Collaborate with Marketing to share customer success stories and highlight innovative use cases. Contribute to a culture of collaboration within the Customer Success team by sharing insights, tools, and learnings to raise capability across the group. Maintain a strong and accurate sales pipeline and CRM record for all customers and opportunities. Use the RDM Sales Kit consistently to support customer engagement, ensuring alignment in messaging, documentation, and value presentation. Prepare and present compelling business proposals and presentations tailored to customer priorities. Participate in industry events, exhibitions, and networking opportunities to strengthen RDM's visibility and engagement. Reporting & Insights Forecast and report on account performance, opportunity status, and customer satisfaction levels. Conduct structured business reviews according to customer tiering and company guidelines. Monitor and share insights on market trends, competitor activities, and emerging technologies within HVAC and Retail Refrigeration sectors. Maintain complete and accurate records of all customer interactions, opportunities, and actions in CRM systems. Professional Development Continuously expand your knowledge of RDM's full product suite, connected platforms, and technical capabilities. Undertake cross-department training to strengthen technical, commercial, and product understanding. Actively engage in personal development initiatives and knowledge-sharing sessions within the Customer Success team. Skills & Experience Proven experience in Customer Success, Account Management, or Technical Sales in a B2B environment. Strong knowledge of either Retail Refrigeration or HVAC, with willingness to develop across both. Excellent relationship-building, communication, and presentation skills. Commercial acumen with a consultative, customer-first mindset. Organised, self-driven, and capable of managing multiple priorities independently. Proficiency in CRM systems and Microsoft Office applications. Experience with control systems, IoT, or energy management technologies. Familiarity with RDM's solutions, including Data Manager and ActiveFM. Experience leading business reviews, workshops, or training sessions. Success Metrics Maintain customer satisfaction and retention targets as defined by the Customer Success Lead. Conduct all required business reviews according to the Tier 1-3 cadence. Demonstrate consistent and structured use of the RDM Sales Kit for opportunity management and customer profiling. Provide accurate account forecasts and maintain complete CRM data. Deliver measurable improvements in customer engagement, loyalty, and adoption of RDM solutions. Why Join Resource Data Management? At RDM, we're driving the future of intelligent control and monitoring systems for HVAC and Retail Refrigeration. As a Customer Success Manager, you'll play a key role in ensuring our customers achieve success with our products and services, helping them become more efficient, sustainable, and connected. You'll join a forward-thinking, collaborative team where your ability to nurture relationships, understand customer values, and deliver measurable results directly impacts our shared success. Salary and Benefits Salary circa £50-60k plus 20% bonus potential (subject to experience and qualifications) Annual On-Target Commission (OTC) bonus, based on achieving minimum sales targets. This is calculated at the end of the financial year and paid in arrears on 15th February of the following year. Targets are set approximately two months prior to each year by the Group Sales and Marketing Officer and approved by the Board of Directors. Company Electric Car - In addition to environmental benefits, the vehicle qualifies for the zero CO2 emission band, resulting in significantly lower personal tax liabilities. IT equipment provided: Laptop, Mobile Phone, and VoIP Phone. Business Expenses - Company Credit card with limit as set by company. All expense claims must be submitted on a monthly basis and must be supported with VAT receipts in line with company expenses policy following strict guidelines. Holidays of 30 days including statutory holidays (pro rata) Optional private healthcare available after successful completion of probationary period. Company Pension scheme Death in Service insurance cover at 3 x salary. Resource Data Management is an equal opportunities employer. We are committed to diversity and inclusion and prohibit discrimination and harassment of any kind based on all protected characteristics as outlined by law, and in best practice. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to any protected characteristics. We encourage all qualified individuals to apply.
Remote Channel Sales Director, UK, Ireland and NordicsUnited KingdomThe Channel Sales Director, is a key leadership role responsible for driving strategy, revenue growth and margin expansion within the UK, Ireland, Sweden, Norway, Denmark, Finland and Iceland region. This position requires strong business and financial expertise, strategic thinking, and the ability to lead diverse teams including Distribution Account Managers internally and Business Professionals externally. Key Responsibilities Revenue & Profitability: + Achieve sales quotas monthly, quarterly, and annually + Forecast and deliver topline revenue and profitability objectives. + Daily Manage revenue and bookings forecast Strategic Planning: + Develop and execute regional business plans aligned with corporate strategy. + Develop regional priorities that align with the global and the EMEA strategic direction + Create short term and long term financial goals and manage KPIs. Team Leadership: + Lead and coach the regional sales team to maximize performance. + Allocate resources effectively to meet business objectives. Customer Engagement: + Build strategies for key accounts to drive growth. + Partner with cross-functional teams (Marketing, Commercial Strategy, Finance, Sales Ops) to support planning and execution + building C level relationships with Channel Partners and Industry Influencers and experts Operational Excellence: + Manage Funnel Related activities and ensure rigorous execution to the Fluke EMEA funnel Management Standard Work + Ensure integrity of funnel data for accurate reporting. + Maintain price discipline and manage expenses for margin expansion. + Use the Fortive Business System tools to drive Problem solving and Daily Management and to improve operational efficiency Core Competencies: Strategic Thinking & Planning: Ability to develop regional business plans aligned with corporate goals Team Leadership & Coaching: Proven track record in building, motivating, and guiding high-performing sales teams across diverse geographies. Change Management: Being a change agent driving transformation and building followership across multiple business units and functions. Business and Financial Expertise: knowledge of P&L, without the need to manage one, price and expense management and margin maximization. Sales Forecasting and Budget Management: Setting accurate forecasts and managing budgets effectively Market Analysis and Data-Driven Decision Making: Work with Commercial Strategy teams for in depth understanding of the market trends and dynamics, identify customer needs that drive growth opportunities Negotiation and Contract Management: Skilled in closing complex deals and managing large customer agreements. Problem-Solving & Decision-Making: Ability to address root causes, resolve complex issues and make sound business decisions Digital Proficiency and Data Analytics: Using advanced analytics and digital tools (excel, AI agents, CRM, etc ) Fortive Corporation Overview Fortive's essential technology makes the world safer and more productive. We accelerate transformation in high-impact fields like workplace safety, build environments, and healthcare.We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in healthcare sterilization, industrial safety, predictive maintenance, and other mission-critical solutions. We're a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to advanced technologies that help providers focus on exceptional patient care.We are a diverse team 10,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.At Fortive, we believe in you. We believe in your potential-your ability to learn, grow, and make a difference.At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.At Fortive, we believe in growth. We're honest about what's working and what isn't, and we never stop improving and innovating.Fortive: For you, for us, for growth. About Fluke Fluke is leading the world in creating software, test tools and technology that will support customers today and in the future. We are a customer-obsessed market leader with a strong reputation for reliability, quality and safety.A wholly owned subsidiary of Fortive Corporation (), Fluke is a global corporation headquartered in the greater Seattle area. Driven by the successful Fortive Business System, Fluke offers the passion of a startup with the resources of a Fortune 500 company. We are focused on the growth of our individual employees, teams and the Fluke brand.We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at .
Nov 21, 2025
Full time
Remote Channel Sales Director, UK, Ireland and NordicsUnited KingdomThe Channel Sales Director, is a key leadership role responsible for driving strategy, revenue growth and margin expansion within the UK, Ireland, Sweden, Norway, Denmark, Finland and Iceland region. This position requires strong business and financial expertise, strategic thinking, and the ability to lead diverse teams including Distribution Account Managers internally and Business Professionals externally. Key Responsibilities Revenue & Profitability: + Achieve sales quotas monthly, quarterly, and annually + Forecast and deliver topline revenue and profitability objectives. + Daily Manage revenue and bookings forecast Strategic Planning: + Develop and execute regional business plans aligned with corporate strategy. + Develop regional priorities that align with the global and the EMEA strategic direction + Create short term and long term financial goals and manage KPIs. Team Leadership: + Lead and coach the regional sales team to maximize performance. + Allocate resources effectively to meet business objectives. Customer Engagement: + Build strategies for key accounts to drive growth. + Partner with cross-functional teams (Marketing, Commercial Strategy, Finance, Sales Ops) to support planning and execution + building C level relationships with Channel Partners and Industry Influencers and experts Operational Excellence: + Manage Funnel Related activities and ensure rigorous execution to the Fluke EMEA funnel Management Standard Work + Ensure integrity of funnel data for accurate reporting. + Maintain price discipline and manage expenses for margin expansion. + Use the Fortive Business System tools to drive Problem solving and Daily Management and to improve operational efficiency Core Competencies: Strategic Thinking & Planning: Ability to develop regional business plans aligned with corporate goals Team Leadership & Coaching: Proven track record in building, motivating, and guiding high-performing sales teams across diverse geographies. Change Management: Being a change agent driving transformation and building followership across multiple business units and functions. Business and Financial Expertise: knowledge of P&L, without the need to manage one, price and expense management and margin maximization. Sales Forecasting and Budget Management: Setting accurate forecasts and managing budgets effectively Market Analysis and Data-Driven Decision Making: Work with Commercial Strategy teams for in depth understanding of the market trends and dynamics, identify customer needs that drive growth opportunities Negotiation and Contract Management: Skilled in closing complex deals and managing large customer agreements. Problem-Solving & Decision-Making: Ability to address root causes, resolve complex issues and make sound business decisions Digital Proficiency and Data Analytics: Using advanced analytics and digital tools (excel, AI agents, CRM, etc ) Fortive Corporation Overview Fortive's essential technology makes the world safer and more productive. We accelerate transformation in high-impact fields like workplace safety, build environments, and healthcare.We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in healthcare sterilization, industrial safety, predictive maintenance, and other mission-critical solutions. We're a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to advanced technologies that help providers focus on exceptional patient care.We are a diverse team 10,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.At Fortive, we believe in you. We believe in your potential-your ability to learn, grow, and make a difference.At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.At Fortive, we believe in growth. We're honest about what's working and what isn't, and we never stop improving and innovating.Fortive: For you, for us, for growth. About Fluke Fluke is leading the world in creating software, test tools and technology that will support customers today and in the future. We are a customer-obsessed market leader with a strong reputation for reliability, quality and safety.A wholly owned subsidiary of Fortive Corporation (), Fluke is a global corporation headquartered in the greater Seattle area. Driven by the successful Fortive Business System, Fluke offers the passion of a startup with the resources of a Fortune 500 company. We are focused on the growth of our individual employees, teams and the Fluke brand.We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at .
Purpose Statement sa.global is looking for a driven and talented Sales Director to join our growing business in the United Kingdom! Your primary duties include building a motivated and engaged team, developing our sales capabilities, identifying business opportunities, and generating new sales. This requires building and maintaining successful relationships with prospects and existing clients. You are capable of building strategic relationships with "C" level executives while engaging tactically within divisional or departmental groups to develop new enterprise level business opportunities and successfully close them. The ideal candidate is a strong leader who's motivated by new sales opportunities and is ready to play a key role in the growth of our business. Position Overview Reporting directly to the Managing Director UK&I. You will be a responsible for managing and growing the UK Sales Team. This person will be required to be based in the UK. Normal working hours apply to this role (9am-5:30pm UK time) however there may be times where you need to work outside of our usual working hours. We offer a career with great growth opportunities, an independent work environment, and a dynamic, supportive company with a strong ethical culture. You will work with a team with a passion for their work, a good sense of fun, and a strong work ethic. We offer a collaborative environment that encourages and supports growth and allows you to self-develop, define new ways of doing things, and explore new paths. You will also have the opportunity to work with one of Microsoft's largest, global, multi-award-winning partners! The Values of sa.global • Contribute towards a working environment that represents "one sa.global" where everyone is seen as an equal, and equality and diversity is championed • Interact with a wide variety of colleagues, customers, and stakeholders at all levels with respect, courtesy, and professionalism • Come as you are, make work fun & successful, and foster an always learning mentality Responsibilities Achieve Sales Targets Develop and execute a strategic plan to achieve sales targets and expand the customer base Negotiate and close enterprise agreements, establishing long term, high value relationships with our clients Manage the entire sales cycle from prospecting, discovery, solution proposing, presentation, negotiating, and closing Customer Relationship Management Build and maintain strong, long-lasting customer relationships Understand your customer's business needs and objectives, and effectively communicate the value proposition of our solutions Strategic Planning and Execution Develop and execute key growth sales strategies, tactics, and action plans Collaborate with delivery teams to ensure contracted product specifications are executed on-time and as agreed Become a subject matter expert in our business products, processes and operations, and remain up to date on industry news Work closely with Microsoft and their representatives to ensure that sa.global is seen as a safe pair of hands and a reliable and dependable partner Ensure that sa.global strategies are in line with Microsoft UK strategies and that they are well communicated to Microsoft Skills and Experience • Extensive software sales experience with a proven track record of developing new enterprise client relationships and closing sales • Proven ability to build a motivated and engaged sales team • Demonstrated track-record of consistently meeting or exceeding annual quotas and performance targets, in B2B sales of Dynamics 365 or similar ERP products • Demonstrated success with complex, long-cycle sales campaigns in a fast-paced, consultative, and competitive market • Commercially minded with the ability to understand business challenges • Demonstrated success at initiating, negotiating, winning and growing strategic partnerships • Excellent communication, presentation, and public speaking skills, with the ability to present at a senior level • Excellent relationship development and management skills to build both internal and external relationships and experience working with C-suite • Self-starter, highly motivated, collaborative, team player, positive attitude • Innovation and problem-solving skills that include the ability to develop and propose equipment-based solutions for clients • Strong understanding of some of the industry verticals in which we focus including Professional Services, Legal, Accounting, IT Services and Architecture, Engineering & Construction (AEC) • Bachelor's or advanced degree in business-related field We Offer • A dynamic and challenging work environment within a global organization • The opportunity to make a significant impact on our demand generation efforts • A Flexible working culture. We understand that life doesn't pause for work. That's why we offer genuine flexibility to support your family commitments, childcare needs, and personal priorities-because great work happens when people feel supported • Competitive compensation and benefits package • Continuous learning and development opportunities Travel Occasional visits to customer site and Cardiff office Location United Kingdom - remote working Why Choose sa.global Open, flexible, vibrant, collaborative, and diverse - these are just some of the terms that our employees use to describe the culture at sa.global. We believe and encourage innovative and dynamic thinking. Our culture and values give us the extra edge to help us scale greater heights. Led by our Core Values: Agile, Capable, and Committed, which form an integral part of who we are, we constantly strive to provide an inclusive work environment. Our employees come from varied cultural and social backgrounds, and we strive each day to work towards making sa.global a great place to work. What We Offe r An exciting work environment that extends across continents with some of the best and most experienced Dynamics 365 functional and technical consultants on the market. A full-time position, excellent team, and competitive salary. Exposure to many different clients and their businesses across the globe. Fully funded professional training to equip you to thrive as a consultant in multiple roles. Continuous professional development support with guidance and mentoring from our dedicated team. Benefits Package Includes: • 26 days holiday plus bank/public holidays + an additional day off your birthday! • Bonus (in line with scheme rules) • Private Medical Insurance • Health Cash Plan • Pension Plan • Death in Service (Life Cover) • My Perks Savings and Discounts • 24/7 Employee Wellness and Support app • Cycle to Work (optional) • Critical Illness Cover (optional) Who is sa.global sa.global addresses industry challenges through vertical-focussed solutions. Leveraging modern technologies like AI and Copilot, we empower organizations to make intelligent decisions and act faster. Our solutions and services are 100% based on Microsoft Business Applications and the Microsoft Business Cloud, and benefit advertising and marketing, accounting, architecture and engineering, consulting, homebuilding, legal, and IT services companies. Through our industry-first approach, we want to put solutions in the hands of people closest to the problem to enable organizations to act faster and make intelligent decisions. Over 800,000 users in 80 countries around the world rely on sa.global's industry-focused expertise to gain value faster, adapt quickly to changes, and build for the future. We have 30+ years of real-world experience, we are an 11-time winner of the Microsoft Dynamics Partner of the Year Award, and we've been a part of Microsoft's elite Inner Circle for 11 years. Our global organization has a 1000-member team across 25 countries. For more information, visit .
Nov 21, 2025
Full time
Purpose Statement sa.global is looking for a driven and talented Sales Director to join our growing business in the United Kingdom! Your primary duties include building a motivated and engaged team, developing our sales capabilities, identifying business opportunities, and generating new sales. This requires building and maintaining successful relationships with prospects and existing clients. You are capable of building strategic relationships with "C" level executives while engaging tactically within divisional or departmental groups to develop new enterprise level business opportunities and successfully close them. The ideal candidate is a strong leader who's motivated by new sales opportunities and is ready to play a key role in the growth of our business. Position Overview Reporting directly to the Managing Director UK&I. You will be a responsible for managing and growing the UK Sales Team. This person will be required to be based in the UK. Normal working hours apply to this role (9am-5:30pm UK time) however there may be times where you need to work outside of our usual working hours. We offer a career with great growth opportunities, an independent work environment, and a dynamic, supportive company with a strong ethical culture. You will work with a team with a passion for their work, a good sense of fun, and a strong work ethic. We offer a collaborative environment that encourages and supports growth and allows you to self-develop, define new ways of doing things, and explore new paths. You will also have the opportunity to work with one of Microsoft's largest, global, multi-award-winning partners! The Values of sa.global • Contribute towards a working environment that represents "one sa.global" where everyone is seen as an equal, and equality and diversity is championed • Interact with a wide variety of colleagues, customers, and stakeholders at all levels with respect, courtesy, and professionalism • Come as you are, make work fun & successful, and foster an always learning mentality Responsibilities Achieve Sales Targets Develop and execute a strategic plan to achieve sales targets and expand the customer base Negotiate and close enterprise agreements, establishing long term, high value relationships with our clients Manage the entire sales cycle from prospecting, discovery, solution proposing, presentation, negotiating, and closing Customer Relationship Management Build and maintain strong, long-lasting customer relationships Understand your customer's business needs and objectives, and effectively communicate the value proposition of our solutions Strategic Planning and Execution Develop and execute key growth sales strategies, tactics, and action plans Collaborate with delivery teams to ensure contracted product specifications are executed on-time and as agreed Become a subject matter expert in our business products, processes and operations, and remain up to date on industry news Work closely with Microsoft and their representatives to ensure that sa.global is seen as a safe pair of hands and a reliable and dependable partner Ensure that sa.global strategies are in line with Microsoft UK strategies and that they are well communicated to Microsoft Skills and Experience • Extensive software sales experience with a proven track record of developing new enterprise client relationships and closing sales • Proven ability to build a motivated and engaged sales team • Demonstrated track-record of consistently meeting or exceeding annual quotas and performance targets, in B2B sales of Dynamics 365 or similar ERP products • Demonstrated success with complex, long-cycle sales campaigns in a fast-paced, consultative, and competitive market • Commercially minded with the ability to understand business challenges • Demonstrated success at initiating, negotiating, winning and growing strategic partnerships • Excellent communication, presentation, and public speaking skills, with the ability to present at a senior level • Excellent relationship development and management skills to build both internal and external relationships and experience working with C-suite • Self-starter, highly motivated, collaborative, team player, positive attitude • Innovation and problem-solving skills that include the ability to develop and propose equipment-based solutions for clients • Strong understanding of some of the industry verticals in which we focus including Professional Services, Legal, Accounting, IT Services and Architecture, Engineering & Construction (AEC) • Bachelor's or advanced degree in business-related field We Offer • A dynamic and challenging work environment within a global organization • The opportunity to make a significant impact on our demand generation efforts • A Flexible working culture. We understand that life doesn't pause for work. That's why we offer genuine flexibility to support your family commitments, childcare needs, and personal priorities-because great work happens when people feel supported • Competitive compensation and benefits package • Continuous learning and development opportunities Travel Occasional visits to customer site and Cardiff office Location United Kingdom - remote working Why Choose sa.global Open, flexible, vibrant, collaborative, and diverse - these are just some of the terms that our employees use to describe the culture at sa.global. We believe and encourage innovative and dynamic thinking. Our culture and values give us the extra edge to help us scale greater heights. Led by our Core Values: Agile, Capable, and Committed, which form an integral part of who we are, we constantly strive to provide an inclusive work environment. Our employees come from varied cultural and social backgrounds, and we strive each day to work towards making sa.global a great place to work. What We Offe r An exciting work environment that extends across continents with some of the best and most experienced Dynamics 365 functional and technical consultants on the market. A full-time position, excellent team, and competitive salary. Exposure to many different clients and their businesses across the globe. Fully funded professional training to equip you to thrive as a consultant in multiple roles. Continuous professional development support with guidance and mentoring from our dedicated team. Benefits Package Includes: • 26 days holiday plus bank/public holidays + an additional day off your birthday! • Bonus (in line with scheme rules) • Private Medical Insurance • Health Cash Plan • Pension Plan • Death in Service (Life Cover) • My Perks Savings and Discounts • 24/7 Employee Wellness and Support app • Cycle to Work (optional) • Critical Illness Cover (optional) Who is sa.global sa.global addresses industry challenges through vertical-focussed solutions. Leveraging modern technologies like AI and Copilot, we empower organizations to make intelligent decisions and act faster. Our solutions and services are 100% based on Microsoft Business Applications and the Microsoft Business Cloud, and benefit advertising and marketing, accounting, architecture and engineering, consulting, homebuilding, legal, and IT services companies. Through our industry-first approach, we want to put solutions in the hands of people closest to the problem to enable organizations to act faster and make intelligent decisions. Over 800,000 users in 80 countries around the world rely on sa.global's industry-focused expertise to gain value faster, adapt quickly to changes, and build for the future. We have 30+ years of real-world experience, we are an 11-time winner of the Microsoft Dynamics Partner of the Year Award, and we've been a part of Microsoft's elite Inner Circle for 11 years. Our global organization has a 1000-member team across 25 countries. For more information, visit .
Overview Are you a confident and organised professional with a passion for the Voluntary and Community Sector? Do you thrive in an environment where you can maintain and grow relationships through operational excellence and service delivery? MCS are recruiting for a General Manager with a focus on business development and growth. This role will involve proactive outreach to voluntary sector organisations and third sector organisations promoting HR Services. Key Responsibilities Operational Management Work collaboratively with the Director of Corporate Services in the effective management of functions and maintaining a positive, solutions-focused work environment. Manage, plan, organise, co-ordinate, oversee and monitor the provision of high-quality, efficient and effective services to clients. Develop, implement and review processes and service level agreements to ensure excellent customer service and support for organisations using our job portal and consultancy services, including client and Associate Partner SLA. Ensure timely assistance is provided to users of the job portal via email, phone, and other platforms. Regularly gather and analyse user and partner feedback, in a continuous improvement environment, to enhance services and job portal functionality. Monitor and interpret a range of KPIs and management information and provide relevant reports to inform management decision making, recommending appropriate interventions as needed to ensure service quality and meet agreed standards and targets. Business Development, Marketing and Promotion Assist the Director of Corporate Services to develop and execute marketing strategies and plans to increase brand awareness and attract new clients. Liaise with the Communications Manager to design and deliver targeted promotional campaigns to grow awareness and drive uptake of our services. Develop high-quality digital content for the website and social media platforms to maximise engagement via digital presence, utilising SEO and PPC advertising to maximise engagement and lead conversion. Lead the planning and promotion of Careers Fairs or similar events to drive engagement with the job portal, and attract potential applicants to meet directly. Conduct market and customer research to identify industry trends, analyse metrics and make recommendations. Attend networking events, exhibitions and industry conferences to raise profile and build strategic relationships. Relationship Management Build strong relationships with key stakeholders across the voluntary and community public sector and small business sector to promote services and grow the client base. Establish and maintain relationships with career services at universities and colleges, collaborating to promote and attract applicants to the voluntary and community sector, including exhibiting at Careers Fairs and promoting internship and job placement programs. Build strong relationships with a network of high-quality and trusted third-party service providers to act as Associate Partners in the delivery of additional and complementary services to organisations and actively promote Associate Partner services to grow the Sector Matters client base. Represent the organisation at networking events, exhibitions and industry conferences to raise client profile and seek out new opportunities. Regularly update and maintain the CRM database. Financial and Budgetary Control Liaise with the Finance Manager to monitor and manage the budget, ensuring financial targets are met and resources are allocated effectively. Contribute to the preparation of periodic financial reports and statements including forecasting for revenue and expenses. Ensure invoices are generated, issued and paid in a timely manner in line with financial procedures. Ensure effective cost control is in place and exercised. Negotiate competitive rates and ensure value for money across all Sector Matters service providers, including Associate Partners, to maximise return on investment. General Line Management Duties Provide guidance and support to team members, addressing any issues or concerns promptly and effectively, fostering a positive and inclusive work environment and promote open communication and teamwork. Act as a mentor for team members, helping them to set clear performance goals and objectives, aligned with organisational strategy and identify their training needs and opportunities. Conduct regular 1:1 meetings with team members to ensure effective communication and an opportunity for staff to provide input and feedback, within a continuous improvement framework. Conduct performance reviews, providing constructive feedback and recognising achievements. Implement performance improvement plans when necessary, ensuring best-practice approaches. Work collaboratively with the HR Manager to resolve any employee relations issues or concerns, in line with relevant policies and procedures. Other Duties Participate and actively contribute to all meetings, including senior management team, executive committee and external meetings. Contribute to the evaluation, planning and organisation of major events. Undertake such other duties as may from time to time reasonably be required. Essential Criteria A degree (or equivalent) level qualification in a relevant discipline with a strong element of Business Administration, Human Resources, Marketing, or a related field and a minimum of 5 years' management experience to include responsibility for: Operational delivery of high-quality recruitment consultancy Identifying new business opportunities and implementing effective business development methods. Developing and executing creative marketing approaches to maximise customer engagement with services and build brand awareness. Producing successful and fully costed customer business proposals Preparing budgets and monitoring financial performance, making informed financial recommendations to enhance profitability and operational efficiency. Or At least 7 years' experience to include each of the areas above. And Experience of managing a team, setting targets and leading teams to deliver measurable results. Confident use of a range of software tools including MS Office, social media and web content management systems. Benefits Blended Working Annual Leave 25 Days Plus 11 Bank / Public Holidays Death in Service Benefit Learning and Development Opportunities Health Cash Plan Occupational Sick Pay To speak in absolute confidence about this opportunity please send an up to date CV via the link provided or contact Grace Fleming, Public Sector Manager on or on email at . MCS Group is committed to Equality, Diversity, and Inclusion for all. If you have a disability which means you require a reasonable adjustment to be considered at any stage of the recruitment process, please contact us and we will endeavour to facilitate the request. Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs at
Nov 21, 2025
Full time
Overview Are you a confident and organised professional with a passion for the Voluntary and Community Sector? Do you thrive in an environment where you can maintain and grow relationships through operational excellence and service delivery? MCS are recruiting for a General Manager with a focus on business development and growth. This role will involve proactive outreach to voluntary sector organisations and third sector organisations promoting HR Services. Key Responsibilities Operational Management Work collaboratively with the Director of Corporate Services in the effective management of functions and maintaining a positive, solutions-focused work environment. Manage, plan, organise, co-ordinate, oversee and monitor the provision of high-quality, efficient and effective services to clients. Develop, implement and review processes and service level agreements to ensure excellent customer service and support for organisations using our job portal and consultancy services, including client and Associate Partner SLA. Ensure timely assistance is provided to users of the job portal via email, phone, and other platforms. Regularly gather and analyse user and partner feedback, in a continuous improvement environment, to enhance services and job portal functionality. Monitor and interpret a range of KPIs and management information and provide relevant reports to inform management decision making, recommending appropriate interventions as needed to ensure service quality and meet agreed standards and targets. Business Development, Marketing and Promotion Assist the Director of Corporate Services to develop and execute marketing strategies and plans to increase brand awareness and attract new clients. Liaise with the Communications Manager to design and deliver targeted promotional campaigns to grow awareness and drive uptake of our services. Develop high-quality digital content for the website and social media platforms to maximise engagement via digital presence, utilising SEO and PPC advertising to maximise engagement and lead conversion. Lead the planning and promotion of Careers Fairs or similar events to drive engagement with the job portal, and attract potential applicants to meet directly. Conduct market and customer research to identify industry trends, analyse metrics and make recommendations. Attend networking events, exhibitions and industry conferences to raise profile and build strategic relationships. Relationship Management Build strong relationships with key stakeholders across the voluntary and community public sector and small business sector to promote services and grow the client base. Establish and maintain relationships with career services at universities and colleges, collaborating to promote and attract applicants to the voluntary and community sector, including exhibiting at Careers Fairs and promoting internship and job placement programs. Build strong relationships with a network of high-quality and trusted third-party service providers to act as Associate Partners in the delivery of additional and complementary services to organisations and actively promote Associate Partner services to grow the Sector Matters client base. Represent the organisation at networking events, exhibitions and industry conferences to raise client profile and seek out new opportunities. Regularly update and maintain the CRM database. Financial and Budgetary Control Liaise with the Finance Manager to monitor and manage the budget, ensuring financial targets are met and resources are allocated effectively. Contribute to the preparation of periodic financial reports and statements including forecasting for revenue and expenses. Ensure invoices are generated, issued and paid in a timely manner in line with financial procedures. Ensure effective cost control is in place and exercised. Negotiate competitive rates and ensure value for money across all Sector Matters service providers, including Associate Partners, to maximise return on investment. General Line Management Duties Provide guidance and support to team members, addressing any issues or concerns promptly and effectively, fostering a positive and inclusive work environment and promote open communication and teamwork. Act as a mentor for team members, helping them to set clear performance goals and objectives, aligned with organisational strategy and identify their training needs and opportunities. Conduct regular 1:1 meetings with team members to ensure effective communication and an opportunity for staff to provide input and feedback, within a continuous improvement framework. Conduct performance reviews, providing constructive feedback and recognising achievements. Implement performance improvement plans when necessary, ensuring best-practice approaches. Work collaboratively with the HR Manager to resolve any employee relations issues or concerns, in line with relevant policies and procedures. Other Duties Participate and actively contribute to all meetings, including senior management team, executive committee and external meetings. Contribute to the evaluation, planning and organisation of major events. Undertake such other duties as may from time to time reasonably be required. Essential Criteria A degree (or equivalent) level qualification in a relevant discipline with a strong element of Business Administration, Human Resources, Marketing, or a related field and a minimum of 5 years' management experience to include responsibility for: Operational delivery of high-quality recruitment consultancy Identifying new business opportunities and implementing effective business development methods. Developing and executing creative marketing approaches to maximise customer engagement with services and build brand awareness. Producing successful and fully costed customer business proposals Preparing budgets and monitoring financial performance, making informed financial recommendations to enhance profitability and operational efficiency. Or At least 7 years' experience to include each of the areas above. And Experience of managing a team, setting targets and leading teams to deliver measurable results. Confident use of a range of software tools including MS Office, social media and web content management systems. Benefits Blended Working Annual Leave 25 Days Plus 11 Bank / Public Holidays Death in Service Benefit Learning and Development Opportunities Health Cash Plan Occupational Sick Pay To speak in absolute confidence about this opportunity please send an up to date CV via the link provided or contact Grace Fleming, Public Sector Manager on or on email at . MCS Group is committed to Equality, Diversity, and Inclusion for all. If you have a disability which means you require a reasonable adjustment to be considered at any stage of the recruitment process, please contact us and we will endeavour to facilitate the request. Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs at