Get Staffed Online Recruitment Limited
Leeds, Yorkshire
Business Support Executive Salary: £26,000 £28,000 per annum Work Basis: Full Time Onsite, 8:30 am 5:30 pm Location: Leeds Marshalls Mill Reporting To: Managing Director The Role This is a rare opportunity to become a central part of a growing business someone who s relied on by leadership, exposed to all corners of the organisation, and given space to grow. Whether you're looking to build a career in operations, business support, or business development, this role offers hands-on experience and the chance to make a meaningful impact from day one. Our client is looking for a proactive, detail-driven Business Support Executive to join their close-knit team in central Leeds. You ll work closely with all areas of the business, including account management, sales and marketing, service delivery, and finance supporting them day-to-day while helping connect the dots between departments, people, and processes, and helping the business maintain operational efficiency. This is an ideal role for someone early in their career who thrives on variety, is eager to learn, and wants to become a key member of a supportive and fast-paced SME environment. You ll take ownership of a range of administrative and operational tasks including finance, supplier management, marketing support, internal systems, and more, while also getting the opportunity to shape your path as the business grows. Our client is looking for someone who s organised, reliable, enthusiastic, and curious with a strong sense of initiative and a desire to take on more responsibility over time. Responsibilities: Business-wide Support: Provide day-to-day administrative support across the business, helping to keep things running smoothly. Leadership Support: Work closely with the Managing Director, Marketing Manager, and Client Relationship Manager, assisting with scheduling, task follow-ups, communications, and general coordination. Financial Administration: Support finance tasks including invoice processing, expenses, reconciliation and data input using Xero, Dext, and their PSA system (Halo). Order and Supplier Management: Process hardware/software orders, liaise with vendors to check stock, pricing and delivery timelines, and track order statuses. System Maintenance: Help maintain accurate internal records across their platforms (including Halo PSA), ensuring smooth handovers between teams. Client and Vendor Communications: Answer and triage external enquiries via email and phone, escalating where appropriate. Office Admin: Coordinate office-based activities, post, couriers, stationery, and assist with onboarding/offboarding processes. Marketing Support: Assist the Marketing Manager with direct mail campaigns, marketing list preparation, supplier coordination, and light research. Business Development Support (aspirational): Over time, support sales and client/prospect engagement activities, proposal admin, and CRM tasks. What They re Looking For: Excellent communication skills both written and verbal. Naturally organised with strong attention to detail. Enthusiastic, adaptable, and eager to take on new challenges. Comfortable juggling multiple tasks with shifting priorities. Confident with Microsoft 365 (especially Excel, Outlook and Word). Experience with Xero, Dext, or PSA tools is a bonus but not required. Prior experience in an admin, operation, or support role is desirable. Benefits: Competitive salary 8% employer pension contribution Performance-related annual bonus Professional development support allowance Opportunity to grow the role and take on more responsibility
Jan 29, 2026
Full time
Business Support Executive Salary: £26,000 £28,000 per annum Work Basis: Full Time Onsite, 8:30 am 5:30 pm Location: Leeds Marshalls Mill Reporting To: Managing Director The Role This is a rare opportunity to become a central part of a growing business someone who s relied on by leadership, exposed to all corners of the organisation, and given space to grow. Whether you're looking to build a career in operations, business support, or business development, this role offers hands-on experience and the chance to make a meaningful impact from day one. Our client is looking for a proactive, detail-driven Business Support Executive to join their close-knit team in central Leeds. You ll work closely with all areas of the business, including account management, sales and marketing, service delivery, and finance supporting them day-to-day while helping connect the dots between departments, people, and processes, and helping the business maintain operational efficiency. This is an ideal role for someone early in their career who thrives on variety, is eager to learn, and wants to become a key member of a supportive and fast-paced SME environment. You ll take ownership of a range of administrative and operational tasks including finance, supplier management, marketing support, internal systems, and more, while also getting the opportunity to shape your path as the business grows. Our client is looking for someone who s organised, reliable, enthusiastic, and curious with a strong sense of initiative and a desire to take on more responsibility over time. Responsibilities: Business-wide Support: Provide day-to-day administrative support across the business, helping to keep things running smoothly. Leadership Support: Work closely with the Managing Director, Marketing Manager, and Client Relationship Manager, assisting with scheduling, task follow-ups, communications, and general coordination. Financial Administration: Support finance tasks including invoice processing, expenses, reconciliation and data input using Xero, Dext, and their PSA system (Halo). Order and Supplier Management: Process hardware/software orders, liaise with vendors to check stock, pricing and delivery timelines, and track order statuses. System Maintenance: Help maintain accurate internal records across their platforms (including Halo PSA), ensuring smooth handovers between teams. Client and Vendor Communications: Answer and triage external enquiries via email and phone, escalating where appropriate. Office Admin: Coordinate office-based activities, post, couriers, stationery, and assist with onboarding/offboarding processes. Marketing Support: Assist the Marketing Manager with direct mail campaigns, marketing list preparation, supplier coordination, and light research. Business Development Support (aspirational): Over time, support sales and client/prospect engagement activities, proposal admin, and CRM tasks. What They re Looking For: Excellent communication skills both written and verbal. Naturally organised with strong attention to detail. Enthusiastic, adaptable, and eager to take on new challenges. Comfortable juggling multiple tasks with shifting priorities. Confident with Microsoft 365 (especially Excel, Outlook and Word). Experience with Xero, Dext, or PSA tools is a bonus but not required. Prior experience in an admin, operation, or support role is desirable. Benefits: Competitive salary 8% employer pension contribution Performance-related annual bonus Professional development support allowance Opportunity to grow the role and take on more responsibility
Site Administrator - ESD Glenfarg An opportunity has arisen for a Site Administrator to join the team at Galliford Try. Working as part of our ESD water framework, the Site Administrator will be based around Perth working on a high value Project for our Client, Scottish Water in Glenfarg. What you will be doing As a Site Administrator you will work as part of the Site Team and be responsible for all site documentation and general administration for the Glenfarg project. Responsibilities Assist site teams to ensure electronic and paper records are uploaded correctly onto the common data environment. Assist with managing general project communications and ensure information is communicated via Notification Transmittals (excluding design). Be the central point of contact for all Site Project Members. Be responsible for filing in line with our BMS procedures. Organise site visits and meetings for staff, including arrangement of meeting rooms, refreshments and typing meeting notes. Manage office and site supplies as directed. Administer the site induction process. Build effective working relationships with all members of the site team, up to and including Director level. Conduct general office administrative tasks including printing, scanning, posting, signage and photocopying. About You Excellent organisational skills with the ability to work without direction. Good attention to detail and commitment to 'right first time' quality. The ability to effectively and proactively co ordinate key activities under pressure. Good communication skills with the ability to work and communicate with all members of the site team. The ability to prioritise workloads to meet deadlines. Willingness to learn new software and technology tools quickly. Aware of individual Health and Safety responsibilities and adheres to company health and safety policy and procedures. Able to demonstrate alignment with the Galliford Try values - Excellence, Passion, Integrity and Collaboration. Computer literate with experience of the Microsoft suite, i.e., Outlook, Word, Excel and PowerPoint. What We Can Offer in Return With an impressive order book of over £4.1 billion we are one of the industry's leading principal contractors, affording you the opportunity to work on some of the UK's most exciting projects. You will be joining diverse teams working at a high professional level, with exceptional commitment. We are committed to maintaining the physical and mental wellbeing of all our people through our 'Be Well' programme and offer a comprehensive benefits package. We invest in high quality training for employees of all levels, from our leadership development framework to our apprenticeship programmes. Through our Career Paths initiative, individuals receive tailored training and support to fulfil their potential. Our Benefits Generous holiday entitlement, increasing with years of service, plus the opportunity to purchase further holidays. A wide range of corporate discounts. Cycle to Work schemes. Comprehensive pension plan. Regular Save as You Earn share purchase scheme. Private medical scheme options and employee assistance programme with free 24/7 support. Other attractive options. For more information on this role or to enquire about other positions available within our Environment business please contact Ryan De Stadler on . Additional Information Galliford Try welcomes applications from candidates who would like to work full time, reduced hours or flexibly and this will be discussed in more detail as part of the recruitment process. We encourage you to confirm any requirements we can reasonably fulfil to make this application a positive experience for you. Don't meet every requirement of the role? Some people are less likely to apply if they feel they don't meet every qualification. At Galliford Try, we are committed to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't match perfectly, we encourage you to apply anyway. As a Disability Confident employer, we have committed to offer an interview to any candidate with a long term health condition or disability that meets the essential criteria for the advertised position. Please contact the Resourcing Partner listed within the job advert if you believe this applies to you. We will also discuss any adjustments required for your interview. Galliford Try is an equal opportunities employer and welcomes applications from all sectors of the community.
Jan 29, 2026
Full time
Site Administrator - ESD Glenfarg An opportunity has arisen for a Site Administrator to join the team at Galliford Try. Working as part of our ESD water framework, the Site Administrator will be based around Perth working on a high value Project for our Client, Scottish Water in Glenfarg. What you will be doing As a Site Administrator you will work as part of the Site Team and be responsible for all site documentation and general administration for the Glenfarg project. Responsibilities Assist site teams to ensure electronic and paper records are uploaded correctly onto the common data environment. Assist with managing general project communications and ensure information is communicated via Notification Transmittals (excluding design). Be the central point of contact for all Site Project Members. Be responsible for filing in line with our BMS procedures. Organise site visits and meetings for staff, including arrangement of meeting rooms, refreshments and typing meeting notes. Manage office and site supplies as directed. Administer the site induction process. Build effective working relationships with all members of the site team, up to and including Director level. Conduct general office administrative tasks including printing, scanning, posting, signage and photocopying. About You Excellent organisational skills with the ability to work without direction. Good attention to detail and commitment to 'right first time' quality. The ability to effectively and proactively co ordinate key activities under pressure. Good communication skills with the ability to work and communicate with all members of the site team. The ability to prioritise workloads to meet deadlines. Willingness to learn new software and technology tools quickly. Aware of individual Health and Safety responsibilities and adheres to company health and safety policy and procedures. Able to demonstrate alignment with the Galliford Try values - Excellence, Passion, Integrity and Collaboration. Computer literate with experience of the Microsoft suite, i.e., Outlook, Word, Excel and PowerPoint. What We Can Offer in Return With an impressive order book of over £4.1 billion we are one of the industry's leading principal contractors, affording you the opportunity to work on some of the UK's most exciting projects. You will be joining diverse teams working at a high professional level, with exceptional commitment. We are committed to maintaining the physical and mental wellbeing of all our people through our 'Be Well' programme and offer a comprehensive benefits package. We invest in high quality training for employees of all levels, from our leadership development framework to our apprenticeship programmes. Through our Career Paths initiative, individuals receive tailored training and support to fulfil their potential. Our Benefits Generous holiday entitlement, increasing with years of service, plus the opportunity to purchase further holidays. A wide range of corporate discounts. Cycle to Work schemes. Comprehensive pension plan. Regular Save as You Earn share purchase scheme. Private medical scheme options and employee assistance programme with free 24/7 support. Other attractive options. For more information on this role or to enquire about other positions available within our Environment business please contact Ryan De Stadler on . Additional Information Galliford Try welcomes applications from candidates who would like to work full time, reduced hours or flexibly and this will be discussed in more detail as part of the recruitment process. We encourage you to confirm any requirements we can reasonably fulfil to make this application a positive experience for you. Don't meet every requirement of the role? Some people are less likely to apply if they feel they don't meet every qualification. At Galliford Try, we are committed to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't match perfectly, we encourage you to apply anyway. As a Disability Confident employer, we have committed to offer an interview to any candidate with a long term health condition or disability that meets the essential criteria for the advertised position. Please contact the Resourcing Partner listed within the job advert if you believe this applies to you. We will also discuss any adjustments required for your interview. Galliford Try is an equal opportunities employer and welcomes applications from all sectors of the community.
Colliers International Deutschland Holding GmbH
City, Bristol
Company Description Colliers (NASDAQ, TSX: CIGI) is a global diversified professional services and investment management company. Operating through three industry-leading platforms - Real Estate Services, Engineering and Investment Management - we have a proven business model, an enterprising culture, and a unique partnership philosophy that drives growth and value creation. Fueled by visionary leadership, Colliers has consistently delivered approximately 20% compound annual investment returns for shareholders for 30 years. Due to recent growth in our business needs, we are looking for a commercial real estate project management professional for the Hong Kong team. Job Description Key Responsibilities Lead the full lifecycle of multiple real estate projects, develop and manage detailed project schedules, budgets, and risk mitigation plans. Act as the senior point of contact for clients, providing strategic guidance and maintaining strong, long-term relationships. Oversee and coordinate with stakeholders, including but not limited to landlords, developers, contractors, vendors, and internal teams. Manage the design process from concept through to construction documentation and execution. Lead the tendering process, evaluate bids, and support contract negotiations and administration. Advise on procurement strategies and manage service contracts on behalf of clients. Supervise on-site construction activities, ensuring compliance with design, safety, and quality standards. Ensure timely project close-out, including documentation, handover, and post-completion reviews. Support the Project Director in mentoring junior team members and contributing to business development initiatives. Qualifications Bachelor's degree in Real Estate, Project Management, Architecture, Engineering, or a related field. 8+ years of experience in project management within the real estate or construction industry. Candidates with more experience will be considered for Associate Director. Proven track record in managing complex, high-value projects and leading cross-functional teams. Strong problem-solving, analytical, and decision-making skills. Excellent communication, negotiation, and stakeholder engagement abilities. Proficiency in project management tools; familiarity with design software (e.g., AutoCAD, Adobe InDesign, SketchUp) is a plus. Experience working with international clients and delivering projects to global standards is highly desirable. Additional Information What's on offer: A competitive base salary and benefits structure. Opportunity to work in an enterprising environment where you can accelerate your career growth. Future opportunities for both domestic and international opportunities. A global culture, with a strong focus on learning and development. Make your next move an expert one and join us as we lead the industry into the future. Diversity, equity and inclusion are fundamental to our enterprising culture. As a Colliers professional, you'll work with collaborative teams comprised of people with different abilities, skills, and backgrounds where everyone is encouraged to bring their ideas, talents, capabilities, and experiences to the table. Colliers provides equal opportunity in all employment practices.
Jan 29, 2026
Full time
Company Description Colliers (NASDAQ, TSX: CIGI) is a global diversified professional services and investment management company. Operating through three industry-leading platforms - Real Estate Services, Engineering and Investment Management - we have a proven business model, an enterprising culture, and a unique partnership philosophy that drives growth and value creation. Fueled by visionary leadership, Colliers has consistently delivered approximately 20% compound annual investment returns for shareholders for 30 years. Due to recent growth in our business needs, we are looking for a commercial real estate project management professional for the Hong Kong team. Job Description Key Responsibilities Lead the full lifecycle of multiple real estate projects, develop and manage detailed project schedules, budgets, and risk mitigation plans. Act as the senior point of contact for clients, providing strategic guidance and maintaining strong, long-term relationships. Oversee and coordinate with stakeholders, including but not limited to landlords, developers, contractors, vendors, and internal teams. Manage the design process from concept through to construction documentation and execution. Lead the tendering process, evaluate bids, and support contract negotiations and administration. Advise on procurement strategies and manage service contracts on behalf of clients. Supervise on-site construction activities, ensuring compliance with design, safety, and quality standards. Ensure timely project close-out, including documentation, handover, and post-completion reviews. Support the Project Director in mentoring junior team members and contributing to business development initiatives. Qualifications Bachelor's degree in Real Estate, Project Management, Architecture, Engineering, or a related field. 8+ years of experience in project management within the real estate or construction industry. Candidates with more experience will be considered for Associate Director. Proven track record in managing complex, high-value projects and leading cross-functional teams. Strong problem-solving, analytical, and decision-making skills. Excellent communication, negotiation, and stakeholder engagement abilities. Proficiency in project management tools; familiarity with design software (e.g., AutoCAD, Adobe InDesign, SketchUp) is a plus. Experience working with international clients and delivering projects to global standards is highly desirable. Additional Information What's on offer: A competitive base salary and benefits structure. Opportunity to work in an enterprising environment where you can accelerate your career growth. Future opportunities for both domestic and international opportunities. A global culture, with a strong focus on learning and development. Make your next move an expert one and join us as we lead the industry into the future. Diversity, equity and inclusion are fundamental to our enterprising culture. As a Colliers professional, you'll work with collaborative teams comprised of people with different abilities, skills, and backgrounds where everyone is encouraged to bring their ideas, talents, capabilities, and experiences to the table. Colliers provides equal opportunity in all employment practices.
Global Mobility Account Manager Job Type: Permanent Location: London Salary: Negotiable + Bonus + Benefits Reporting to the Global Mobility Services Director, this role offers an opportunity to oversee the delivery of a wide range of global mobility services to a challenging client portfolio as well as being a contributor to support the growth of the business. The Role Ensure that the client account services teams deliver services in accordance with scope, SLAs /KPIs Ensure that the client account services teams apply a proactive approach to client issues and opportunities for service delivery improvement for the customer Act as the point of escalation for resolving account issues to the satisfaction of the client and ensure Client Manager is proactively informed of any issues and resolution Ensure that resourcing on the account is managed commercially and without risk to service delivery Conduct root cause analysis of issues to prevent reoccurrence Support the optimisation of the Client Manager's revenue opportunities for each client account Support Client Manager in implementing annual business development plan for client portfolio As directed by line manager in liaison with the sales team, proactive involvement in responding to RFPs and sales presentations for new sales prospects and contract renewals to cover service and operational aspects Oversight for all management reporting related to service delivery Drive cost and process efficiencies for client portfolio Conduct Quarterly Service Reviews and attend monthly internal calls with Client Manager to support them on operational issues. Ensure minimum quarterly reporting sent to assigned clients (or more frequently as implemented) Participate fully as accountable resource in the core implementation project team for new client implementations and existing client re-implementations as the responsible party for operational aspects of the engagement as defined in the Implementation Governance Programme Ensure that clients, suppliers, all existing team members and/or new team members are fully trained and competent in the application of client policy, defined processes and the technology used to manage the client and continue to remain up to date on all account changes Ensure service issues are dealt with effectively Understand all aspects of the contract and how to perform against it Support the Client Manager on client financial matters including forecasting for budget purposes. The role holder is responsible for meeting monthly billing and debtor collection targets Support the portfolio financial performance to budget for each client account and ensure Client Manager is proactively informed Undertake projects and consulting work, as requested by senior leadership Maintain competitor awareness and market activity understanding Understand the clients' business, how our service affects it and how improvements can impact their performance Be comfortable in discussing wider product offerings to existing clients and targets The Person To be successful in the role, you'll have the following skills and experience: Previous experience of servicing large global corporate clients, covering all global mobility operational dimensions including: Supplier management, Financial management and Global compliance. Successfully managing international relationships Capability to present in sales proposal situations Educated to a minimum of 'A' level or equivalent, ideally with a Bachelor's degree or equivalent experience and professional qualifications such as ATII, CRP, CIPD, GMS, etc. Familiar with the usual Microsoft software packages Excellent communication skills, innovative and creative thinking, customer centric approach Leads by example Working with and delivering through others Team player, wiling to actively support account team and be hands-on with delivery when required Market Awareness and strategic thought around new opportunities Ability to build and maintain relationships Integral in conflict resolution within the organisation Attention to detail and timely response Robust follow-up on delegated tasks to ensure appropriate results Adherence to established guidelines and procedures APPLY NOW To apply for the position, please send your CV to Andy Shaw via the 'apply now' button.
Jan 29, 2026
Full time
Global Mobility Account Manager Job Type: Permanent Location: London Salary: Negotiable + Bonus + Benefits Reporting to the Global Mobility Services Director, this role offers an opportunity to oversee the delivery of a wide range of global mobility services to a challenging client portfolio as well as being a contributor to support the growth of the business. The Role Ensure that the client account services teams deliver services in accordance with scope, SLAs /KPIs Ensure that the client account services teams apply a proactive approach to client issues and opportunities for service delivery improvement for the customer Act as the point of escalation for resolving account issues to the satisfaction of the client and ensure Client Manager is proactively informed of any issues and resolution Ensure that resourcing on the account is managed commercially and without risk to service delivery Conduct root cause analysis of issues to prevent reoccurrence Support the optimisation of the Client Manager's revenue opportunities for each client account Support Client Manager in implementing annual business development plan for client portfolio As directed by line manager in liaison with the sales team, proactive involvement in responding to RFPs and sales presentations for new sales prospects and contract renewals to cover service and operational aspects Oversight for all management reporting related to service delivery Drive cost and process efficiencies for client portfolio Conduct Quarterly Service Reviews and attend monthly internal calls with Client Manager to support them on operational issues. Ensure minimum quarterly reporting sent to assigned clients (or more frequently as implemented) Participate fully as accountable resource in the core implementation project team for new client implementations and existing client re-implementations as the responsible party for operational aspects of the engagement as defined in the Implementation Governance Programme Ensure that clients, suppliers, all existing team members and/or new team members are fully trained and competent in the application of client policy, defined processes and the technology used to manage the client and continue to remain up to date on all account changes Ensure service issues are dealt with effectively Understand all aspects of the contract and how to perform against it Support the Client Manager on client financial matters including forecasting for budget purposes. The role holder is responsible for meeting monthly billing and debtor collection targets Support the portfolio financial performance to budget for each client account and ensure Client Manager is proactively informed Undertake projects and consulting work, as requested by senior leadership Maintain competitor awareness and market activity understanding Understand the clients' business, how our service affects it and how improvements can impact their performance Be comfortable in discussing wider product offerings to existing clients and targets The Person To be successful in the role, you'll have the following skills and experience: Previous experience of servicing large global corporate clients, covering all global mobility operational dimensions including: Supplier management, Financial management and Global compliance. Successfully managing international relationships Capability to present in sales proposal situations Educated to a minimum of 'A' level or equivalent, ideally with a Bachelor's degree or equivalent experience and professional qualifications such as ATII, CRP, CIPD, GMS, etc. Familiar with the usual Microsoft software packages Excellent communication skills, innovative and creative thinking, customer centric approach Leads by example Working with and delivering through others Team player, wiling to actively support account team and be hands-on with delivery when required Market Awareness and strategic thought around new opportunities Ability to build and maintain relationships Integral in conflict resolution within the organisation Attention to detail and timely response Robust follow-up on delegated tasks to ensure appropriate results Adherence to established guidelines and procedures APPLY NOW To apply for the position, please send your CV to Andy Shaw via the 'apply now' button.
Please note this is for London, UK. You only need toapply to one location if there are multiple listed for the job. Apply Now At Ripple, we're building a world where value moves like information does today. It's big, it's bold, and we're already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. If you're ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. We champion the builders of tomorrow by providing the infrastructure, tools, services, programs and support for creation on one of the world's fastest, most sustainable and consistently reliable public blockchain - XRPL. By supporting an open community of developers, they can advance the solutions and innovation needed to allow businesses, consumers, institutions and governments to fuel the engine of a new digital economy. We believe that realizing the Internet of Value hinges on how easily new technology works for more people, and how effectively we can change the way the world operates today. Ripple Custody is helping more people participate in the digital economy by providing enterprise grade custody solutions for large financial institutions and crypto native companies. We have a big vision and the ambition to match. We are seeking the same in engineering managers. You also see the huge potential of this crypto custody and have the entrepreneurial spirit and technical excellence to realize the vision we have. There is a lot of work to get there but we are committed to building out the best team to achieve this. We're looking for a results oriented hands on engineering leader to help manage and guide teams building core security features for Ripple Custody. WHAT YOU'LL DO Provide technical and business leadership defining Ripple Custody's long term strategy, ensuring flawless execution building secure software and systems that are scalable and reliable Own and deliver the roadmaps of multiple programs while driving technical and operational excellence across the engineering organization Mentor and guide the professional and technical development of your team, both managers and engineers Provide hands on technical leadership Encourage and drive engineering best practices Collaborate with stakeholders across Ripple and the customer community at large Establish team objectives and quarterly plans in alignment with business and organizational goals Translate technical concepts into tailored content for different audiences including engineers, business and technical leaders Scale the team by attracting and mentoring great leaders and engineers at various levels of experience What we're looking for 10+ years of hands on software development leadership experience, managing managers and teams of engineers. Solid leadership and communication skills. Hands on experience building highly secure, scalable distributed systems in modern technology stacks Experience with Agile development with a focus on robust software design, scalability and security. Eagerness to work openly and collaboratively with a diverse team, with a positive attitude and a passion for sharing knowledge. A technical subject matter expert who provides technical leadership and shares expertise with a growing team of engineers. BS in Computer Science or similar. WHO WE ARE: The opportunity to build in a fast paced start up environment with experienced industry leaders A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning. Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team. In office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in. Bi weekly all company meeting - business updates and ask me anything style discussion with our Leadership Team We come together for moments that matter which include team offsites, team bonding activities, happy hours and more! Take Control of Your Finances Competitive salary, bonuses, and equity Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support Employee giving match Take Care of Yourself R&R days so you can rest and recharge Generous wellness reimbursement and weekly onsite & virtual programming Generous vacation policy - work with your manager to take time off when you need it Industry leading parental leave policies. Family planning benefits. Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events Benefits listed above are for full time employees. Ripple is an Equal Opportunity Employer. We're committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.
Jan 29, 2026
Full time
Please note this is for London, UK. You only need toapply to one location if there are multiple listed for the job. Apply Now At Ripple, we're building a world where value moves like information does today. It's big, it's bold, and we're already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. If you're ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. We champion the builders of tomorrow by providing the infrastructure, tools, services, programs and support for creation on one of the world's fastest, most sustainable and consistently reliable public blockchain - XRPL. By supporting an open community of developers, they can advance the solutions and innovation needed to allow businesses, consumers, institutions and governments to fuel the engine of a new digital economy. We believe that realizing the Internet of Value hinges on how easily new technology works for more people, and how effectively we can change the way the world operates today. Ripple Custody is helping more people participate in the digital economy by providing enterprise grade custody solutions for large financial institutions and crypto native companies. We have a big vision and the ambition to match. We are seeking the same in engineering managers. You also see the huge potential of this crypto custody and have the entrepreneurial spirit and technical excellence to realize the vision we have. There is a lot of work to get there but we are committed to building out the best team to achieve this. We're looking for a results oriented hands on engineering leader to help manage and guide teams building core security features for Ripple Custody. WHAT YOU'LL DO Provide technical and business leadership defining Ripple Custody's long term strategy, ensuring flawless execution building secure software and systems that are scalable and reliable Own and deliver the roadmaps of multiple programs while driving technical and operational excellence across the engineering organization Mentor and guide the professional and technical development of your team, both managers and engineers Provide hands on technical leadership Encourage and drive engineering best practices Collaborate with stakeholders across Ripple and the customer community at large Establish team objectives and quarterly plans in alignment with business and organizational goals Translate technical concepts into tailored content for different audiences including engineers, business and technical leaders Scale the team by attracting and mentoring great leaders and engineers at various levels of experience What we're looking for 10+ years of hands on software development leadership experience, managing managers and teams of engineers. Solid leadership and communication skills. Hands on experience building highly secure, scalable distributed systems in modern technology stacks Experience with Agile development with a focus on robust software design, scalability and security. Eagerness to work openly and collaboratively with a diverse team, with a positive attitude and a passion for sharing knowledge. A technical subject matter expert who provides technical leadership and shares expertise with a growing team of engineers. BS in Computer Science or similar. WHO WE ARE: The opportunity to build in a fast paced start up environment with experienced industry leaders A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning. Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team. In office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in. Bi weekly all company meeting - business updates and ask me anything style discussion with our Leadership Team We come together for moments that matter which include team offsites, team bonding activities, happy hours and more! Take Control of Your Finances Competitive salary, bonuses, and equity Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support Employee giving match Take Care of Yourself R&R days so you can rest and recharge Generous wellness reimbursement and weekly onsite & virtual programming Generous vacation policy - work with your manager to take time off when you need it Industry leading parental leave policies. Family planning benefits. Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events Benefits listed above are for full time employees. Ripple is an Equal Opportunity Employer. We're committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.
Empower Customers. Drive Impact. Grow with Seeq. At Seeq, we're on a mission to help industrial companies transform how they work through advanced analytics and data-driven insights. As a Customer Success Manager (CSM), you'll play a pivotal role in that transformation-building deep partnerships with our customers, helping them unlock the full value of Seeq, and ensuring their long-term success. Our CSMs are trusted advisors and strategic partners. You'll act as the customer's champion, aligning their goals with Seeq's solutions, driving adoption, and ensuring seamless renewals and expansions. This is your opportunity to make a measurable impact at a fast-growing SaaS company while working with some of the world's largest and most innovative organizations. What You'll Do Be the customer's advocate: Understand their strategic goals and proactively create success plans to drive measurable outcomes. Deliver value consistently: Lead quarterly success reviews, share insights on product updates, and guide customers on their journey to achieve maximum ROI. Drive adoption: Oversee onboarding, promote training opportunities, build customer communities, and keep engagement high. Own renewals & growth: Manage the renewal process, minimize churn, and partner with Sales to identify expansion, cross-sell, and upsell opportunities. Problem-solve with impact: Anticipate challenges, connect customers to the right internal resources, and advocate for new product features when needed. Collaborate cross-functionally: Work closely with Product, Training, Support, and Sales teams to deliver a world-class customer experience. What You Bring 7+ years in a customer-facing role within B2B SaaS, technology, or industrial/manufacturing organizations. Experience working with customers in process manufacturing industries (e.g., chemicals, oil & gas, food & beverage, pharmaceuticals) and understanding their workflows and challenges. Ability to translate technical solutions into business value for process manufacturing clients. Strong knowledge of process manufacturing operations and KPIs to drive adoption and success. Proven ability to engage with senior leaders (Director+) at Fortune 500 companies and build lasting relationships. Experience managing renewals and driving account growth in complex, global organizations. Strong business acumen with a data-driven mindset-you know how to use customer health indicators to pivot strategies when needed. Comfort navigating enterprise IT/OT environments; knowledge of time-series and industrial data analytics is a plus. Skilled at translating corporate objectives into actionable customer strategies and delivering executive-ready presentations. Current or prior experience using Seeq's product is a huge plus. Why Join Seeq? Impactful work: Help global enterprises transform how they analyze and act on data. Culture of collaboration: Work with passionate, curious, and mission-driven colleagues in a fully remote environment. Growth opportunities: Shape your career at a company scaling rapidly across industries and markets. Customer-first philosophy: Be empowered to do what's right for customers while supported by a cross-functional team. If you're passionate about helping customers succeed, thrive on solving complex challenges, and want to make a real difference at a high-growth SaaS company, we'd love to hear from you. Seeq is a remote-first (only) company founded by serial entrepreneurs. Our executive team and board of directors have extensive experience with successful startup ventures in high-growth environments. We are founded on the idea that companies need better solutions for quickly and easily getting business insight from their industrial process data. Our mission is to provide software and services that convert that data into meaningful information that the business can use to improve profitability. We have a wonderful, kind-hearted, talented team that loves to collaborate, lead by example, and exceed our customers' expectations. We are certified as a great place to work, an emerging startup, the Technology Fast 500, and Inc. Magazine's Best Places to Work. The Perks of Working at Seeq Competitive salary plus variable commission $135,000 USD base salary Benefits: Internet and mobile phone reimbursements Generous home office allowance The best co-workers (we've analyzed the data, so we know it's true.) Pet-friendly workspace (your dog will be so happy to have you home) You love your job! Seeq provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. You must be authorized to work in the country in which you reside. Seeq does not sponsor US F1 or H-1B work visas.
Jan 29, 2026
Full time
Empower Customers. Drive Impact. Grow with Seeq. At Seeq, we're on a mission to help industrial companies transform how they work through advanced analytics and data-driven insights. As a Customer Success Manager (CSM), you'll play a pivotal role in that transformation-building deep partnerships with our customers, helping them unlock the full value of Seeq, and ensuring their long-term success. Our CSMs are trusted advisors and strategic partners. You'll act as the customer's champion, aligning their goals with Seeq's solutions, driving adoption, and ensuring seamless renewals and expansions. This is your opportunity to make a measurable impact at a fast-growing SaaS company while working with some of the world's largest and most innovative organizations. What You'll Do Be the customer's advocate: Understand their strategic goals and proactively create success plans to drive measurable outcomes. Deliver value consistently: Lead quarterly success reviews, share insights on product updates, and guide customers on their journey to achieve maximum ROI. Drive adoption: Oversee onboarding, promote training opportunities, build customer communities, and keep engagement high. Own renewals & growth: Manage the renewal process, minimize churn, and partner with Sales to identify expansion, cross-sell, and upsell opportunities. Problem-solve with impact: Anticipate challenges, connect customers to the right internal resources, and advocate for new product features when needed. Collaborate cross-functionally: Work closely with Product, Training, Support, and Sales teams to deliver a world-class customer experience. What You Bring 7+ years in a customer-facing role within B2B SaaS, technology, or industrial/manufacturing organizations. Experience working with customers in process manufacturing industries (e.g., chemicals, oil & gas, food & beverage, pharmaceuticals) and understanding their workflows and challenges. Ability to translate technical solutions into business value for process manufacturing clients. Strong knowledge of process manufacturing operations and KPIs to drive adoption and success. Proven ability to engage with senior leaders (Director+) at Fortune 500 companies and build lasting relationships. Experience managing renewals and driving account growth in complex, global organizations. Strong business acumen with a data-driven mindset-you know how to use customer health indicators to pivot strategies when needed. Comfort navigating enterprise IT/OT environments; knowledge of time-series and industrial data analytics is a plus. Skilled at translating corporate objectives into actionable customer strategies and delivering executive-ready presentations. Current or prior experience using Seeq's product is a huge plus. Why Join Seeq? Impactful work: Help global enterprises transform how they analyze and act on data. Culture of collaboration: Work with passionate, curious, and mission-driven colleagues in a fully remote environment. Growth opportunities: Shape your career at a company scaling rapidly across industries and markets. Customer-first philosophy: Be empowered to do what's right for customers while supported by a cross-functional team. If you're passionate about helping customers succeed, thrive on solving complex challenges, and want to make a real difference at a high-growth SaaS company, we'd love to hear from you. Seeq is a remote-first (only) company founded by serial entrepreneurs. Our executive team and board of directors have extensive experience with successful startup ventures in high-growth environments. We are founded on the idea that companies need better solutions for quickly and easily getting business insight from their industrial process data. Our mission is to provide software and services that convert that data into meaningful information that the business can use to improve profitability. We have a wonderful, kind-hearted, talented team that loves to collaborate, lead by example, and exceed our customers' expectations. We are certified as a great place to work, an emerging startup, the Technology Fast 500, and Inc. Magazine's Best Places to Work. The Perks of Working at Seeq Competitive salary plus variable commission $135,000 USD base salary Benefits: Internet and mobile phone reimbursements Generous home office allowance The best co-workers (we've analyzed the data, so we know it's true.) Pet-friendly workspace (your dog will be so happy to have you home) You love your job! Seeq provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. You must be authorized to work in the country in which you reside. Seeq does not sponsor US F1 or H-1B work visas.
As Resource Data Management (RDM) evolves to deliver deeper, more strategic value to our customers, we are transforming our traditional Account Management function into Customer Success Management. This shift reflects our belief that long-term partnerships are built on understanding, collaboration, and measurable success. This position is based in the South of England but will include additional travel nationwide and Europe. As a Customer Success Manager (CSM), you will manage a portfolio of customers across both Retail Refrigeration and HVAC, ensuring they gain maximum value from the full RDM ecosystem, including hardware, software, and connected platforms. You'll nurture strong, long-term relationships with customers, understand their goals and business culture, and ensure RDM is positioned to help them succeed. Working closely with Sales colleagues, Marketing, Technical Support, Operations, and Engineering teams, you'll create alignment between customer needs and RDM's strategic direction. Key Responsibilities Customer Relationship & Success Act as the primary point of contact for a defined portfolio of customers across Retail Refrigeration and HVAC. Build and nurture long-term partnerships, focusing on mutual growth and sustained trust. For Tier 1 and Tier 2 customers, develop a deep understanding of their business vision, values, and strategic priorities to ensure RDM aligns with their goals. Manage interactions based on customer tier and spend: Tier 1 customers: Monthly business reviews and ongoing performance management. Tier 2 customers: Quarterly business reviews and joint growth planning. Tier 3 customers: Reviews every 6-12 months, focusing on stability, support, and opportunity identification. Conduct regular customer success reviews to assess satisfaction, highlight achievements, and identify improvement areas. Anticipate customer needs, proactively addressing issues and ensuring rapid resolution through internal collaboration. Act as the voice of the customer within RDM - ensuring insights and feedback inform continuous improvement, innovation, and product development. Growth & Retention Achieve 5%-10% annual sales growth across your customer portfolio through upselling, cross-selling, and improved adoption of RDM solutions. Use the defined RDM Sales Kit to structure opportunity profiling, account management, and relationship planning. Identify opportunities for product and platform expansion, using insight from business reviews and technical engagement. Support customers with onboarding, training, and ongoing adoption of new technologies and features. Occasionally take on new customers through direct enquiry or formal handover from the Customer Solutions Director once the account is established and ready for transition to the Customer Success function. Partner with Engineering, Technical Support, and Product Management teams to ensure customer feedback and requirements are integrated into product development. Work closely with Operations, Quality, and Compliance to ensure reliability, certification, and delivery performance. Collaborate with Marketing to share customer success stories and highlight innovative use cases. Contribute to a culture of collaboration within the Customer Success team by sharing insights, tools, and learnings to raise capability across the group. Maintain a strong and accurate sales pipeline and CRM record for all customers and opportunities. Use the RDM Sales Kit consistently to support customer engagement, ensuring alignment in messaging, documentation, and value presentation. Prepare and present compelling business proposals and presentations tailored to customer priorities. Participate in industry events, exhibitions, and networking opportunities to strengthen RDM's visibility and engagement. Reporting & Insights Forecast and report on account performance, opportunity status, and customer satisfaction levels. Conduct structured business reviews according to customer tiering and company guidelines. Monitor and share insights on market trends, competitor activities, and emerging technologies within HVAC and Retail Refrigeration sectors. Maintain complete and accurate records of all customer interactions, opportunities, and actions in CRM systems. Professional Development Continuously expand your knowledge of RDM's full product suite, connected platforms, and technical capabilities. Undertake cross-department training to strengthen technical, commercial, and product understanding. Actively engage in personal development initiatives and knowledge-sharing sessions within the Customer Success team. Skills & Experience Proven experience in Customer Success, Account Management, or Technical Sales in a B2B environment. Strong knowledge of either Retail Refrigeration or HVAC, with willingness to develop across both. Excellent relationship-building, communication, and presentation skills. Commercial acumen with a consultative, customer-first mindset. Organised, self-driven, and capable of managing multiple priorities independently. Proficiency in CRM systems and Microsoft Office applications. Experience with control systems, IoT, or energy management technologies. Familiarity with RDM's solutions, including Data Manager and ActiveFM. Experience leading business reviews, workshops, or training sessions. Success Metrics Maintain customer satisfaction and retention targets as defined by the Customer Success Lead. Conduct all required business reviews according to the Tier 1-3 cadence. Demonstrate consistent and structured use of the RDM Sales Kit for opportunity management and customer profiling. Provide accurate account forecasts and maintain complete CRM data. Deliver measurable improvements in customer engagement, loyalty, and adoption of RDM solutions. Why Join Resource Data Management? At RDM, we're driving the future of intelligent control and monitoring systems for HVAC and Retail Refrigeration. As a Customer Success Manager, you'll play a key role in ensuring our customers achieve success with our products and services, helping them become more efficient, sustainable, and connected. You'll join a forward-thinking, collaborative team where your ability to nurture relationships, understand customer values, and deliver measurable results directly impacts our shared success. Salary and Benefits Salary circa £50-60k plus 20% bonus potential (subject to experience and qualifications) Annual On-Target Commission (OTC) bonus, based on achieving minimum sales targets. This is calculated at the end of the financial year and paid in arrears on 15th February of the following year. Targets are set approximately two months prior to each year by the Group Sales and Marketing Officer and approved by the Board of Directors. Company Electric Car - In addition to environmental benefits, the vehicle qualifies for the zero CO2 emission band, resulting in significantly lower personal tax liabilities. IT equipment provided: Laptop, Mobile Phone, and VoIP Phone. Business Expenses - Company Credit card with limit as set by company. All expense claims must be submitted on a monthly basis and must be supported with VAT receipts in line with company expenses policy following strict guidelines. Holidays of 30 days including statutory holidays (pro rata) Optional private healthcare available after successful completion of probationary period. Company Pension scheme Death in Service insurance cover at 3 x salary. Resource Data Management is an equal opportunities employer. We are committed to diversity and inclusion and prohibit discrimination and harassment of any kind based on all protected characteristics as outlined by law, and in best practice. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to any protected characteristics. We encourage all qualified individuals to apply.
Jan 29, 2026
Full time
As Resource Data Management (RDM) evolves to deliver deeper, more strategic value to our customers, we are transforming our traditional Account Management function into Customer Success Management. This shift reflects our belief that long-term partnerships are built on understanding, collaboration, and measurable success. This position is based in the South of England but will include additional travel nationwide and Europe. As a Customer Success Manager (CSM), you will manage a portfolio of customers across both Retail Refrigeration and HVAC, ensuring they gain maximum value from the full RDM ecosystem, including hardware, software, and connected platforms. You'll nurture strong, long-term relationships with customers, understand their goals and business culture, and ensure RDM is positioned to help them succeed. Working closely with Sales colleagues, Marketing, Technical Support, Operations, and Engineering teams, you'll create alignment between customer needs and RDM's strategic direction. Key Responsibilities Customer Relationship & Success Act as the primary point of contact for a defined portfolio of customers across Retail Refrigeration and HVAC. Build and nurture long-term partnerships, focusing on mutual growth and sustained trust. For Tier 1 and Tier 2 customers, develop a deep understanding of their business vision, values, and strategic priorities to ensure RDM aligns with their goals. Manage interactions based on customer tier and spend: Tier 1 customers: Monthly business reviews and ongoing performance management. Tier 2 customers: Quarterly business reviews and joint growth planning. Tier 3 customers: Reviews every 6-12 months, focusing on stability, support, and opportunity identification. Conduct regular customer success reviews to assess satisfaction, highlight achievements, and identify improvement areas. Anticipate customer needs, proactively addressing issues and ensuring rapid resolution through internal collaboration. Act as the voice of the customer within RDM - ensuring insights and feedback inform continuous improvement, innovation, and product development. Growth & Retention Achieve 5%-10% annual sales growth across your customer portfolio through upselling, cross-selling, and improved adoption of RDM solutions. Use the defined RDM Sales Kit to structure opportunity profiling, account management, and relationship planning. Identify opportunities for product and platform expansion, using insight from business reviews and technical engagement. Support customers with onboarding, training, and ongoing adoption of new technologies and features. Occasionally take on new customers through direct enquiry or formal handover from the Customer Solutions Director once the account is established and ready for transition to the Customer Success function. Partner with Engineering, Technical Support, and Product Management teams to ensure customer feedback and requirements are integrated into product development. Work closely with Operations, Quality, and Compliance to ensure reliability, certification, and delivery performance. Collaborate with Marketing to share customer success stories and highlight innovative use cases. Contribute to a culture of collaboration within the Customer Success team by sharing insights, tools, and learnings to raise capability across the group. Maintain a strong and accurate sales pipeline and CRM record for all customers and opportunities. Use the RDM Sales Kit consistently to support customer engagement, ensuring alignment in messaging, documentation, and value presentation. Prepare and present compelling business proposals and presentations tailored to customer priorities. Participate in industry events, exhibitions, and networking opportunities to strengthen RDM's visibility and engagement. Reporting & Insights Forecast and report on account performance, opportunity status, and customer satisfaction levels. Conduct structured business reviews according to customer tiering and company guidelines. Monitor and share insights on market trends, competitor activities, and emerging technologies within HVAC and Retail Refrigeration sectors. Maintain complete and accurate records of all customer interactions, opportunities, and actions in CRM systems. Professional Development Continuously expand your knowledge of RDM's full product suite, connected platforms, and technical capabilities. Undertake cross-department training to strengthen technical, commercial, and product understanding. Actively engage in personal development initiatives and knowledge-sharing sessions within the Customer Success team. Skills & Experience Proven experience in Customer Success, Account Management, or Technical Sales in a B2B environment. Strong knowledge of either Retail Refrigeration or HVAC, with willingness to develop across both. Excellent relationship-building, communication, and presentation skills. Commercial acumen with a consultative, customer-first mindset. Organised, self-driven, and capable of managing multiple priorities independently. Proficiency in CRM systems and Microsoft Office applications. Experience with control systems, IoT, or energy management technologies. Familiarity with RDM's solutions, including Data Manager and ActiveFM. Experience leading business reviews, workshops, or training sessions. Success Metrics Maintain customer satisfaction and retention targets as defined by the Customer Success Lead. Conduct all required business reviews according to the Tier 1-3 cadence. Demonstrate consistent and structured use of the RDM Sales Kit for opportunity management and customer profiling. Provide accurate account forecasts and maintain complete CRM data. Deliver measurable improvements in customer engagement, loyalty, and adoption of RDM solutions. Why Join Resource Data Management? At RDM, we're driving the future of intelligent control and monitoring systems for HVAC and Retail Refrigeration. As a Customer Success Manager, you'll play a key role in ensuring our customers achieve success with our products and services, helping them become more efficient, sustainable, and connected. You'll join a forward-thinking, collaborative team where your ability to nurture relationships, understand customer values, and deliver measurable results directly impacts our shared success. Salary and Benefits Salary circa £50-60k plus 20% bonus potential (subject to experience and qualifications) Annual On-Target Commission (OTC) bonus, based on achieving minimum sales targets. This is calculated at the end of the financial year and paid in arrears on 15th February of the following year. Targets are set approximately two months prior to each year by the Group Sales and Marketing Officer and approved by the Board of Directors. Company Electric Car - In addition to environmental benefits, the vehicle qualifies for the zero CO2 emission band, resulting in significantly lower personal tax liabilities. IT equipment provided: Laptop, Mobile Phone, and VoIP Phone. Business Expenses - Company Credit card with limit as set by company. All expense claims must be submitted on a monthly basis and must be supported with VAT receipts in line with company expenses policy following strict guidelines. Holidays of 30 days including statutory holidays (pro rata) Optional private healthcare available after successful completion of probationary period. Company Pension scheme Death in Service insurance cover at 3 x salary. Resource Data Management is an equal opportunities employer. We are committed to diversity and inclusion and prohibit discrimination and harassment of any kind based on all protected characteristics as outlined by law, and in best practice. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to any protected characteristics. We encourage all qualified individuals to apply.
We're now recruiting for a Facilities Manager to join us at two neighbouring developments, Embassy Gardens! What you should know Ballymore is a family owned business, with over 40 years in establishment we are remarked as an innovative and dynamic property developer citing over 80 awards. At present, we're managing 11,000 homes across 12 luxury residential developments in London and are in search of a Facilities Manager to join us at Embassy Gardens in contributing to our vision. Important to note Hours: 8 30 Shift Pattern : Monday to Friday Location: SW11, Vauxhall Contract: 40 hpw/permanent What you'll be doing Day to day management of hard services and critical infrastructure related to the development and in accordance with the framework of systems centrally defined by the Facilities Department. Local management and coordination of contractors, consultants and service partners on site in line with the centrally defined contract mechanisms. Local management and auditing of infrastructure and building services including fire and security systems, water hygiene, vertical transport, utilities and critical plant via the appointed CAFM system. Monitor health, safety & compliance activities across the estate in accordance with the BAML Health and Safety Strategy and using our compliance system. To assist in the mobilisation, delivery and coordination of project works on site. To provide facilities-related advice and support to the estate management team. To maintain clear reporting to the central Facilities department and Property Director ensuring visibility of local infrastructure status and immediately escalate issues for further support as required. Please note: a full job description will be provided once shortlisted for the role. What you'll need to be successful Detailed experience in the use of CAFM and compliance software. Experience working in facilities or estate management for a minimum of 8 years. Solid experience in the management of external suppliers, contactors and consultants covering a range of services (primarily hard services) Experience of the management and coordination of health safety. Familiarity with facilities documentation including O&M manuals, drawings, engineer reports, compliance certificates and PPM planners. What now? Very simply - Apply! Do not hesitate to apply online today or send across your CV directly into our email inbox. Not what you're looking for Check out our careers page.
Jan 29, 2026
Full time
We're now recruiting for a Facilities Manager to join us at two neighbouring developments, Embassy Gardens! What you should know Ballymore is a family owned business, with over 40 years in establishment we are remarked as an innovative and dynamic property developer citing over 80 awards. At present, we're managing 11,000 homes across 12 luxury residential developments in London and are in search of a Facilities Manager to join us at Embassy Gardens in contributing to our vision. Important to note Hours: 8 30 Shift Pattern : Monday to Friday Location: SW11, Vauxhall Contract: 40 hpw/permanent What you'll be doing Day to day management of hard services and critical infrastructure related to the development and in accordance with the framework of systems centrally defined by the Facilities Department. Local management and coordination of contractors, consultants and service partners on site in line with the centrally defined contract mechanisms. Local management and auditing of infrastructure and building services including fire and security systems, water hygiene, vertical transport, utilities and critical plant via the appointed CAFM system. Monitor health, safety & compliance activities across the estate in accordance with the BAML Health and Safety Strategy and using our compliance system. To assist in the mobilisation, delivery and coordination of project works on site. To provide facilities-related advice and support to the estate management team. To maintain clear reporting to the central Facilities department and Property Director ensuring visibility of local infrastructure status and immediately escalate issues for further support as required. Please note: a full job description will be provided once shortlisted for the role. What you'll need to be successful Detailed experience in the use of CAFM and compliance software. Experience working in facilities or estate management for a minimum of 8 years. Solid experience in the management of external suppliers, contactors and consultants covering a range of services (primarily hard services) Experience of the management and coordination of health safety. Familiarity with facilities documentation including O&M manuals, drawings, engineer reports, compliance certificates and PPM planners. What now? Very simply - Apply! Do not hesitate to apply online today or send across your CV directly into our email inbox. Not what you're looking for Check out our careers page.
Associate Director Full Time Maber Architects is a well-established, award-winning multidisciplinary design practice, ranked among the UK's top 100 architectural firms. With 70 talented people across four offices in the Midlands and London, we bring together creativity, collaboration, and technical expertise to deliver inspiring projects nationwide. We are looking to recruit for our Leicester office, with the expectation of travel to suit project requirements across any of our four offices. As a 100% employee owned business, our culture is built on strong values and a shared mission: 'to be great to work with, and great to work for'. We are proud to hold a Certified B Corporation status, Investors in People Gold accreditation and to support the Real Living Wage. Why join us You'll be part of a culture that challenges you to excel while providing the support you need to succeed. Flexible working arrangements Employee ownership - share in our success Ongoing CPD, mentoring, and career development Health cash plan and wellbeing support Applicants are required to have: 10 years of industry experience with a strong portfolio showcasing diverse projects, preferably with schools, industrial or residential experience. Exceptional written and verbal communication skills Excellent leadership and project management skills, with the ability to manage multiple projects simultaneously Good knowledge of all the RIBA work stages A keen interest in high levels of design and detail Proficiency in relevant software such as AutoCAD, SketchUp, Adobe Creative Suite, and other design tools. ArchiCad experience beneficial but not essential as CAD / BIM support and training will be provided Key responsibilities Leading multidisciplinary project teams from concept through to completion Mentor and support team members, fostering a culture of collaboration, innovation, and technical excellence. Have strategic input into the wider direction of the office and practice Review, produce, and coordinate high quality technical design information across all RIBA Work Stages Conduct site visits and represent the studio externally, promoting its vision and values within the industry. Act as a key client liaison. Managing and fostering strong, productive relationships with clients, consultants and regulatory authorities Apply a practical, problem solving approach to complex design challenges Travel to project sites across the UK as required Work both independently and collaboratively within a team Additional Information Hours: Full time (37.5 hours) Please note we are unable to provide sponsorship at this time. How to apply To apply please send us your CV and any accompanying documents - e.g. portfolio or covering letter.
Jan 28, 2026
Full time
Associate Director Full Time Maber Architects is a well-established, award-winning multidisciplinary design practice, ranked among the UK's top 100 architectural firms. With 70 talented people across four offices in the Midlands and London, we bring together creativity, collaboration, and technical expertise to deliver inspiring projects nationwide. We are looking to recruit for our Leicester office, with the expectation of travel to suit project requirements across any of our four offices. As a 100% employee owned business, our culture is built on strong values and a shared mission: 'to be great to work with, and great to work for'. We are proud to hold a Certified B Corporation status, Investors in People Gold accreditation and to support the Real Living Wage. Why join us You'll be part of a culture that challenges you to excel while providing the support you need to succeed. Flexible working arrangements Employee ownership - share in our success Ongoing CPD, mentoring, and career development Health cash plan and wellbeing support Applicants are required to have: 10 years of industry experience with a strong portfolio showcasing diverse projects, preferably with schools, industrial or residential experience. Exceptional written and verbal communication skills Excellent leadership and project management skills, with the ability to manage multiple projects simultaneously Good knowledge of all the RIBA work stages A keen interest in high levels of design and detail Proficiency in relevant software such as AutoCAD, SketchUp, Adobe Creative Suite, and other design tools. ArchiCad experience beneficial but not essential as CAD / BIM support and training will be provided Key responsibilities Leading multidisciplinary project teams from concept through to completion Mentor and support team members, fostering a culture of collaboration, innovation, and technical excellence. Have strategic input into the wider direction of the office and practice Review, produce, and coordinate high quality technical design information across all RIBA Work Stages Conduct site visits and represent the studio externally, promoting its vision and values within the industry. Act as a key client liaison. Managing and fostering strong, productive relationships with clients, consultants and regulatory authorities Apply a practical, problem solving approach to complex design challenges Travel to project sites across the UK as required Work both independently and collaboratively within a team Additional Information Hours: Full time (37.5 hours) Please note we are unable to provide sponsorship at this time. How to apply To apply please send us your CV and any accompanying documents - e.g. portfolio or covering letter.
You don t just want to manage support, you want to own the customer experience end-to-end. If turning complex problems into loyal, long-term customers is your thing, this role was built for you. When ERP software sits at the heart of a business, customer service isn t a function it s a promise. At Khaos Control , that promise has powered UK retailers for over 25 years, helping ambitious SMEs and complex, multi-channel businesses grow with confidence. Now, as we continue to scale our award-winning ERP SaaS platform, we re looking for a Service Delivery / Customer Support Manager who thrives on ownership, leadership, and delivering reassurance when it matters most. This is a senior, hands-on leadership role for someone ready to shape how customer service and support operate across a growing SaaS business - and to make a visible, lasting impact. The Role at a Glance: Service Delivery / Customer Support Manager Grantham, Lincolnshire Office Hybrid £54,000 £58,000 DOE + Bonus Full-Time Monday Friday Permanent Values / Culture: Commitment, Success and Putting the Customer at the Heart of Everything We Do Company: Khaos Control Award-Winning ERP SaaS provider powering SME retail Your Background / Skills: Leadership. Customer Service Leadership. Service Operations. Experience in SaaS, ERP, or complex B2B software environments. At Khaos Control, our software has been running the operational backbone of hundreds of UK businesses for over 25 years - from fast-growing SMEs to complex, multi-channel retailers. Inventory, orders, warehousing, accounting, CRM, integrations - when things go well, our customers scale with confidence. When things go wrong, they need someone who takes ownership, cuts through complexity, and makes them feel supported. That s where you come in. As our Service Delivery / Customer Support Manager, you ll lead the team that customers rely on when it matters most. You ll own service standards, influence product decisions, and ensure customers don t just use Khaos Control they succeed with it. This is where leadership, accountability, and ownership really matter. You Will: • Lead, coach, and develop our customer service and support team, setting clear expectations, accountability, and ownership of KPIs, including consistently high CSAT and NPS scores • Own customer onboarding alongside Professional Services; from go-live through to real adoption and value • Act as the senior escalation point for complex or high-impact customer issues • Work cross-functionally with Product, Tech, and Sales to drive proper, long-term resolutions • Improve processes, documentation, SLAs, reporting, and service standards as we scale • Take ownership of customer satisfaction, retention, and overall service performance What We re Looking For: • An experienced customer service or service operations leader • Proven people leadership experience with accountability for results • Background in ERP, SaaS, or complex B2B software environments strongly preferred • Customer-first, with a strong sense of ownership and responsibility • Confident handling escalations and complex customer challenges • Experience leading and developing customer-facing teams in a software or IT environment • Comfortable working cross-functionally with Product, Tech, and Sales • Calm under pressure and trusted by customers when it matters most What Success Looks Like: • Consistently high CSAT and NPS and KPI scores • Faster onboarding and reduced time-to-value for new customers • Lower churn and stronger long-term customer retention • A confident, high-performing, engaged service team • Customers who actively recommend Khaos Control because of the service they receive What s on Offer: • £54,000 £58,000 base salary, depending on experience • Up to 10% annual bonus linked to customer satisfaction, retention, and team performance • Hybrid working with flexibility built in • 25 days holiday + bank holidays • Company pension with enhanced employer contribution • Training & development budget (leadership, customer service, systems) • Clear progression into broader service or customer leadership as the company grows • Direct access to leadership, reporting to the Managing Director • The chance to shape how customer service and operations work in an established and ambitious ERP SaaS business If you re a customer-first leader who enjoys complexity, ownership, and building teams that customers genuinely trust, we d love to meet you. Apply now and help us turn powerful ERP software into long-term customer success. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Jan 28, 2026
Full time
You don t just want to manage support, you want to own the customer experience end-to-end. If turning complex problems into loyal, long-term customers is your thing, this role was built for you. When ERP software sits at the heart of a business, customer service isn t a function it s a promise. At Khaos Control , that promise has powered UK retailers for over 25 years, helping ambitious SMEs and complex, multi-channel businesses grow with confidence. Now, as we continue to scale our award-winning ERP SaaS platform, we re looking for a Service Delivery / Customer Support Manager who thrives on ownership, leadership, and delivering reassurance when it matters most. This is a senior, hands-on leadership role for someone ready to shape how customer service and support operate across a growing SaaS business - and to make a visible, lasting impact. The Role at a Glance: Service Delivery / Customer Support Manager Grantham, Lincolnshire Office Hybrid £54,000 £58,000 DOE + Bonus Full-Time Monday Friday Permanent Values / Culture: Commitment, Success and Putting the Customer at the Heart of Everything We Do Company: Khaos Control Award-Winning ERP SaaS provider powering SME retail Your Background / Skills: Leadership. Customer Service Leadership. Service Operations. Experience in SaaS, ERP, or complex B2B software environments. At Khaos Control, our software has been running the operational backbone of hundreds of UK businesses for over 25 years - from fast-growing SMEs to complex, multi-channel retailers. Inventory, orders, warehousing, accounting, CRM, integrations - when things go well, our customers scale with confidence. When things go wrong, they need someone who takes ownership, cuts through complexity, and makes them feel supported. That s where you come in. As our Service Delivery / Customer Support Manager, you ll lead the team that customers rely on when it matters most. You ll own service standards, influence product decisions, and ensure customers don t just use Khaos Control they succeed with it. This is where leadership, accountability, and ownership really matter. You Will: • Lead, coach, and develop our customer service and support team, setting clear expectations, accountability, and ownership of KPIs, including consistently high CSAT and NPS scores • Own customer onboarding alongside Professional Services; from go-live through to real adoption and value • Act as the senior escalation point for complex or high-impact customer issues • Work cross-functionally with Product, Tech, and Sales to drive proper, long-term resolutions • Improve processes, documentation, SLAs, reporting, and service standards as we scale • Take ownership of customer satisfaction, retention, and overall service performance What We re Looking For: • An experienced customer service or service operations leader • Proven people leadership experience with accountability for results • Background in ERP, SaaS, or complex B2B software environments strongly preferred • Customer-first, with a strong sense of ownership and responsibility • Confident handling escalations and complex customer challenges • Experience leading and developing customer-facing teams in a software or IT environment • Comfortable working cross-functionally with Product, Tech, and Sales • Calm under pressure and trusted by customers when it matters most What Success Looks Like: • Consistently high CSAT and NPS and KPI scores • Faster onboarding and reduced time-to-value for new customers • Lower churn and stronger long-term customer retention • A confident, high-performing, engaged service team • Customers who actively recommend Khaos Control because of the service they receive What s on Offer: • £54,000 £58,000 base salary, depending on experience • Up to 10% annual bonus linked to customer satisfaction, retention, and team performance • Hybrid working with flexibility built in • 25 days holiday + bank holidays • Company pension with enhanced employer contribution • Training & development budget (leadership, customer service, systems) • Clear progression into broader service or customer leadership as the company grows • Direct access to leadership, reporting to the Managing Director • The chance to shape how customer service and operations work in an established and ambitious ERP SaaS business If you re a customer-first leader who enjoys complexity, ownership, and building teams that customers genuinely trust, we d love to meet you. Apply now and help us turn powerful ERP software into long-term customer success. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Introduction Saab in UK is growing rapidly, with over 500 colleagues across eight sites. We bring together Swedish heritage and British expertise to drive innovation in areas such as software engineering, underwater robotics, radars, AI, and armed forces training. Joining Saab in UK means contributing to the security and resilience of society while building a career with real scope for personal and professional growth. What you will be part of Explore a wealth of possibilities. Take on challenges, create smart inventions, and grow beyond. This is a place for curious minds, brave pioneers, and everyone in between. Together, we achieve the extraordinary, each bringing our unique perspectives. Your part matters. Saab is a leading defence and security company with an enduring mission, to help nations keep their people and society safe. Empowered by its 26,000 talented people, Saab constantly pushes the boundaries of technology to create a safer and more sustainable world. Saab designs, manufactures and maintains advanced systems in aeronautics, weapons, command and control, sensors and underwater systems. Saab is headquartered in Sweden. It has major operations all over the world and is part of the domestic defence capability of several nations. The Role This role will be based at our Bedford site supporting our Blue Bear operation. You will be required to be on site 4 days a week. You will report into the VP Director HR but work very closely with the Managing Director and managers/employees of Blue Bear and in conjunction with Head of Corporate HR. Responsible for managing and administering day-to-day HR across the full spectrum of people management, therefore you will need to have a thorough knowledge and understanding of most of the major areas, and a deeper knowledge and understanding in one or more specialized areas, within Human Resources. You will need to have a minimum of 10 years of experience as an HR professional. Identify HR priorities and recommend, develop and deliver people management strategies that support the company's overall aims and objectives Provide expert professional advice and support to managers and employees on all aspects of people management, which fully reflect the company's desire to be an employer of choice and comply with current employment legislation and best practice Supporting corporate HR with higher level projects, and developing and maintaining policies and procedures Provide support and problem solving on the full range of HR activities, including policies and procedures, terms and conditions of employment, absence management, restructuring, performance management, etc. Provide appropriate reporting/KPIs to the VP Director HR Keep up-to-date with legal developments and advise on HR compliance Provide advice and guidance to managers on employee relations cases, ensuring that these are well managed and follow process, best practice and employment legislation. Lead on employee relations case management, to include disciplinaries, grievances, performance, attendance, dismissals, employment tribunals, etc. Manage performance management reviews in conjunction with corporate HR and company-wide process Assisting VP Director HR with the salary review process for the Blue Bear operation and ensure distribution of the salary review letters and Workday is updated. Support with learning and development, and provide and organise training on a regular basis to ensure managers are fully trained in different processes and HR systems Manage sickness absence cases and medical referrals Ensure HR activities comply with the needs of ISO certifications as required Producing all relevant data on a payroll tracker for the outsourced payroll company within timeframes Recruitment: Supporting managers with their recruitment needs and liaising with the central recruitment team Produce and process offer letters and contracts of employment Completion of the hire process in Workday/Payroll Supporting managers with all aspects of the on-boarding for new joiners Working in partnership with other areas i.e. Corporate HR, IT, Security, etc, to cover inductions, equipment, etc for each new joiner Coordination of the probation periods, benefits notification via payroll and necessary forms Resignations - coordination of the leaver's process, ensuring relevant paperwork is issued, equipment is returned, inputting data into Workday, leading the exit interviews Redundancies/Settlements - working closely with the manager and Corporate HR to ensure the correct process is followed, supporting with drafting paperwork and making calculations for benefits and packages. Skills & Experience Extensive and demonstrable experience of operating within an HR Business Partner capacity, working operationally to deliver a full generalist service Excellent knowledge of UK employment law with a pragmatic and common-sense approach Experience of delivering successful HR projects and programmes Experience of supporting major organisational change Up-to-date in-depth knowledge of general HR policies and procedures and good practice in HR Personal and professional authority and resilience with strong influencing and interpersonal skills Excellent interpersonal skills, strong communication, presentation and reporting writing skills, being highly proficient in spoken and written English Outstanding knowledge of MS office Strong analytical and problem-solving skills with ability to prioritise and multi-task Outstanding knowledge of Workday Ability to travel to Sweden and London, as and when required Qualifications CIPD qualification level 7 or degree level qualification with significant experience of HR
Jan 28, 2026
Full time
Introduction Saab in UK is growing rapidly, with over 500 colleagues across eight sites. We bring together Swedish heritage and British expertise to drive innovation in areas such as software engineering, underwater robotics, radars, AI, and armed forces training. Joining Saab in UK means contributing to the security and resilience of society while building a career with real scope for personal and professional growth. What you will be part of Explore a wealth of possibilities. Take on challenges, create smart inventions, and grow beyond. This is a place for curious minds, brave pioneers, and everyone in between. Together, we achieve the extraordinary, each bringing our unique perspectives. Your part matters. Saab is a leading defence and security company with an enduring mission, to help nations keep their people and society safe. Empowered by its 26,000 talented people, Saab constantly pushes the boundaries of technology to create a safer and more sustainable world. Saab designs, manufactures and maintains advanced systems in aeronautics, weapons, command and control, sensors and underwater systems. Saab is headquartered in Sweden. It has major operations all over the world and is part of the domestic defence capability of several nations. The Role This role will be based at our Bedford site supporting our Blue Bear operation. You will be required to be on site 4 days a week. You will report into the VP Director HR but work very closely with the Managing Director and managers/employees of Blue Bear and in conjunction with Head of Corporate HR. Responsible for managing and administering day-to-day HR across the full spectrum of people management, therefore you will need to have a thorough knowledge and understanding of most of the major areas, and a deeper knowledge and understanding in one or more specialized areas, within Human Resources. You will need to have a minimum of 10 years of experience as an HR professional. Identify HR priorities and recommend, develop and deliver people management strategies that support the company's overall aims and objectives Provide expert professional advice and support to managers and employees on all aspects of people management, which fully reflect the company's desire to be an employer of choice and comply with current employment legislation and best practice Supporting corporate HR with higher level projects, and developing and maintaining policies and procedures Provide support and problem solving on the full range of HR activities, including policies and procedures, terms and conditions of employment, absence management, restructuring, performance management, etc. Provide appropriate reporting/KPIs to the VP Director HR Keep up-to-date with legal developments and advise on HR compliance Provide advice and guidance to managers on employee relations cases, ensuring that these are well managed and follow process, best practice and employment legislation. Lead on employee relations case management, to include disciplinaries, grievances, performance, attendance, dismissals, employment tribunals, etc. Manage performance management reviews in conjunction with corporate HR and company-wide process Assisting VP Director HR with the salary review process for the Blue Bear operation and ensure distribution of the salary review letters and Workday is updated. Support with learning and development, and provide and organise training on a regular basis to ensure managers are fully trained in different processes and HR systems Manage sickness absence cases and medical referrals Ensure HR activities comply with the needs of ISO certifications as required Producing all relevant data on a payroll tracker for the outsourced payroll company within timeframes Recruitment: Supporting managers with their recruitment needs and liaising with the central recruitment team Produce and process offer letters and contracts of employment Completion of the hire process in Workday/Payroll Supporting managers with all aspects of the on-boarding for new joiners Working in partnership with other areas i.e. Corporate HR, IT, Security, etc, to cover inductions, equipment, etc for each new joiner Coordination of the probation periods, benefits notification via payroll and necessary forms Resignations - coordination of the leaver's process, ensuring relevant paperwork is issued, equipment is returned, inputting data into Workday, leading the exit interviews Redundancies/Settlements - working closely with the manager and Corporate HR to ensure the correct process is followed, supporting with drafting paperwork and making calculations for benefits and packages. Skills & Experience Extensive and demonstrable experience of operating within an HR Business Partner capacity, working operationally to deliver a full generalist service Excellent knowledge of UK employment law with a pragmatic and common-sense approach Experience of delivering successful HR projects and programmes Experience of supporting major organisational change Up-to-date in-depth knowledge of general HR policies and procedures and good practice in HR Personal and professional authority and resilience with strong influencing and interpersonal skills Excellent interpersonal skills, strong communication, presentation and reporting writing skills, being highly proficient in spoken and written English Outstanding knowledge of MS office Strong analytical and problem-solving skills with ability to prioritise and multi-task Outstanding knowledge of Workday Ability to travel to Sweden and London, as and when required Qualifications CIPD qualification level 7 or degree level qualification with significant experience of HR
Get Staffed Online Recruitment Limited
Brighton, Sussex
Group Marketing Executive - Financial Services Location: Hove, UK (Office-based initially, hybrid working available after successful probation) Employment Type: Full-Time (Part-Time Considered) Industry: Equipment Leasing Salary: £30,000 + Pension Job Summary Our client is seeking a dynamic and creative Group Marketing Executive to join their team. The successful candidate will play a key role in developing and executing marketing campaigns, managing social media, conducting market research, and supporting overall brand awareness and lead generation efforts to help drive their growth. This is an excellent opportunity for an enthusiastic professional looking to grow their career in a small, but fast-paced and innovative environment within the business banking sector. Supported by the Group Marketing Director, duties will Include: Event booking. Email marketing and database management. Blog article writing. Customer case studies. Managing our client s social media channels. Writing industry awards entries. Management reporting as needed. CRM management. Partner marketing campaigns. Maintaining presentations and marketing guides. Website updates. Competitor analysis. Supporting sales, operations and management with material when needed. Qualifications and Experience: Bachelor s Degree in Marketing, Business, Communications, or a related field desirable but experience is just as equally valued. Two or more years of experience in a marketing role. Proficiency in marketing tools, including website content management, design software, SEO, social media management, and email marketing platforms. Strong copywriting and content creation skills. Experience with CRM and marketing automation tools is a plus. Excellent communication, creativity, and analytical skills. Key Competencies: Strong attention to detail and organizational skills. Ability to multitask and work in a fast-paced environment. Team player with excellent collaboration skills. Data-driven mindset with a passion for creativity and innovation. Benefits: Competitive salary. Career growth and professional development opportunities within an entrepreneurial environment. Flexible working arrangements and a supportive team environment. Pension Scheme. How to Apply If you are a passionate and driven marketing professional, our client would love to hear from you. Please submit your CV and a Cover Letter outlining your experience and suitability for the role.
Jan 28, 2026
Full time
Group Marketing Executive - Financial Services Location: Hove, UK (Office-based initially, hybrid working available after successful probation) Employment Type: Full-Time (Part-Time Considered) Industry: Equipment Leasing Salary: £30,000 + Pension Job Summary Our client is seeking a dynamic and creative Group Marketing Executive to join their team. The successful candidate will play a key role in developing and executing marketing campaigns, managing social media, conducting market research, and supporting overall brand awareness and lead generation efforts to help drive their growth. This is an excellent opportunity for an enthusiastic professional looking to grow their career in a small, but fast-paced and innovative environment within the business banking sector. Supported by the Group Marketing Director, duties will Include: Event booking. Email marketing and database management. Blog article writing. Customer case studies. Managing our client s social media channels. Writing industry awards entries. Management reporting as needed. CRM management. Partner marketing campaigns. Maintaining presentations and marketing guides. Website updates. Competitor analysis. Supporting sales, operations and management with material when needed. Qualifications and Experience: Bachelor s Degree in Marketing, Business, Communications, or a related field desirable but experience is just as equally valued. Two or more years of experience in a marketing role. Proficiency in marketing tools, including website content management, design software, SEO, social media management, and email marketing platforms. Strong copywriting and content creation skills. Experience with CRM and marketing automation tools is a plus. Excellent communication, creativity, and analytical skills. Key Competencies: Strong attention to detail and organizational skills. Ability to multitask and work in a fast-paced environment. Team player with excellent collaboration skills. Data-driven mindset with a passion for creativity and innovation. Benefits: Competitive salary. Career growth and professional development opportunities within an entrepreneurial environment. Flexible working arrangements and a supportive team environment. Pension Scheme. How to Apply If you are a passionate and driven marketing professional, our client would love to hear from you. Please submit your CV and a Cover Letter outlining your experience and suitability for the role.
Job Category: Sales Denodo is a leader in data management. The award-winning Denodo Platform is the leading data integration, management, and delivery platform using a logical approach to enable self service BI, data science, hybrid/multi cloud data integration, and enterprise data services. Realizing more than 400% ROI and millions of dollars in benefits, Denodo's large enterprise and mid market customers across 30+ industries have received payback in less than 6 months. For more information, visit . We are a fast growing, international organization with teams across four continents and we work with a cutting edge technology, but that's not all we have to offer. At Denodo, we are like a family and it is of the utmost importance to us that we help support your professional growth every step of the way. Job Description The opportunity The Sales Director at Denodo will be responsible for the management and execution of direct sales in the assigned region. This role will focus on driving new business and expanding existing relationships within the Financial Services sector. We are seeking high performance candidates with a track record of exceeding sales targets in enterprise software over the past five years. Candidates must have a solid background in the data integration, data analytics, and data management space with proven experience engaging with potential customers, partners and prospects in the assigned region. The ideal candidate should have excellent presentation and communication skills to handle the entire sales process from business development, prospecting, and qualifying to negotiations and closing. The successful candidate will be working closely with experienced sales and marketing leadership and be supported by a strong technical team in a fast paced and rapidly growing company to develop professionally and gain opportunities to excel. This position is based in London and requires a hybrid working arrangement, with a minimum of three days per week in our London Paddington office. This is an individual contributor sales opportunity. Job Responsibilities & Duties Develop, maintain, and manage the implementation of strategic sales plans for assigned territory. Manage efforts to research and identify customer prospects and targets. Responsible for meeting individual sales quotas based on corporate and regional revenue targets. Accountable for achieving new customer acquisition targets and implementing expansion strategies. Working with our partner channels sales team to identify, source, onboard appropriate channel & alliance partners and to drive revenue through both direct and indirect channels. Set and execute customer acquisition strategy across Direct inbound and through our Partner ecosystem within the assigned set of accounts and/or territory. Develop and actively maintain sales forecasts across assigned accounts and territory. Measure and report the result of sales and plan execution. Desired Skills & Experience 10+ years of results driven enterprise software sales experience 5+ years of experience in selling enterprise software Good knowledge and experience with Data Integration, Data Warehousing, Databases, Business Intelligence, Data Analytics, AI/ML concepts and products. Good understanding of enterprise IT architectures and corporate data strategies and solutions. Capable of managing all aspects of the sales cycle from cold calling prospects to negotiating enterprise wide contracts Ability to present technical concepts and business solutions clearly through demonstrations and proposals Exemplary written and oral communications skills with ability to engage with a wide range of customer roles (C suite, Executives, Subject Matter Experts and Enterprise Architects) Good organizational, prospecting and follow up skills A team player with the highest level of integrity. Bachelor's degree in a business related discipline, computer science or engineering with an MBA preferred, or equivalent work experience Nice to have experience in leveraging Employee Advocacy and Social Media to network with industry peers, share thought leadership content, and enhance brand visibility to support sales engagement and relationship building. Denodo is an equal opportunity employer and prohibits discrimination and harassment of any kind. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by applicable law. Denodo will provide reasonable accommodation to employees who have protected disabilities in accordance with applicable law. We do not accept resumes from headhunters or suppliers that have not signed a formal fee agreement. Therefore, any resume received from an unapproved supplier will be considered unsolicited, and we will not be obligated to pay a referral fee.
Jan 28, 2026
Full time
Job Category: Sales Denodo is a leader in data management. The award-winning Denodo Platform is the leading data integration, management, and delivery platform using a logical approach to enable self service BI, data science, hybrid/multi cloud data integration, and enterprise data services. Realizing more than 400% ROI and millions of dollars in benefits, Denodo's large enterprise and mid market customers across 30+ industries have received payback in less than 6 months. For more information, visit . We are a fast growing, international organization with teams across four continents and we work with a cutting edge technology, but that's not all we have to offer. At Denodo, we are like a family and it is of the utmost importance to us that we help support your professional growth every step of the way. Job Description The opportunity The Sales Director at Denodo will be responsible for the management and execution of direct sales in the assigned region. This role will focus on driving new business and expanding existing relationships within the Financial Services sector. We are seeking high performance candidates with a track record of exceeding sales targets in enterprise software over the past five years. Candidates must have a solid background in the data integration, data analytics, and data management space with proven experience engaging with potential customers, partners and prospects in the assigned region. The ideal candidate should have excellent presentation and communication skills to handle the entire sales process from business development, prospecting, and qualifying to negotiations and closing. The successful candidate will be working closely with experienced sales and marketing leadership and be supported by a strong technical team in a fast paced and rapidly growing company to develop professionally and gain opportunities to excel. This position is based in London and requires a hybrid working arrangement, with a minimum of three days per week in our London Paddington office. This is an individual contributor sales opportunity. Job Responsibilities & Duties Develop, maintain, and manage the implementation of strategic sales plans for assigned territory. Manage efforts to research and identify customer prospects and targets. Responsible for meeting individual sales quotas based on corporate and regional revenue targets. Accountable for achieving new customer acquisition targets and implementing expansion strategies. Working with our partner channels sales team to identify, source, onboard appropriate channel & alliance partners and to drive revenue through both direct and indirect channels. Set and execute customer acquisition strategy across Direct inbound and through our Partner ecosystem within the assigned set of accounts and/or territory. Develop and actively maintain sales forecasts across assigned accounts and territory. Measure and report the result of sales and plan execution. Desired Skills & Experience 10+ years of results driven enterprise software sales experience 5+ years of experience in selling enterprise software Good knowledge and experience with Data Integration, Data Warehousing, Databases, Business Intelligence, Data Analytics, AI/ML concepts and products. Good understanding of enterprise IT architectures and corporate data strategies and solutions. Capable of managing all aspects of the sales cycle from cold calling prospects to negotiating enterprise wide contracts Ability to present technical concepts and business solutions clearly through demonstrations and proposals Exemplary written and oral communications skills with ability to engage with a wide range of customer roles (C suite, Executives, Subject Matter Experts and Enterprise Architects) Good organizational, prospecting and follow up skills A team player with the highest level of integrity. Bachelor's degree in a business related discipline, computer science or engineering with an MBA preferred, or equivalent work experience Nice to have experience in leveraging Employee Advocacy and Social Media to network with industry peers, share thought leadership content, and enhance brand visibility to support sales engagement and relationship building. Denodo is an equal opportunity employer and prohibits discrimination and harassment of any kind. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by applicable law. Denodo will provide reasonable accommodation to employees who have protected disabilities in accordance with applicable law. We do not accept resumes from headhunters or suppliers that have not signed a formal fee agreement. Therefore, any resume received from an unapproved supplier will be considered unsolicited, and we will not be obligated to pay a referral fee.
My client is a small Civil Engineering Design Consultancy based in the centre of Bournemouth. They are seeking to expand through organic growth and are looking to employ a Senior Civil Engineer. They provide excellent training opportunities (approved ICE Training Scheme) and a negotiable package dependant on candidate level of experience and ability. The successful candidate will have hands on experience of the design process associated with drainage design for commercial and residential developments and will have a full UK driving licence. Experience in the preparation of Flood Risk Assessments, structural engineering, roads and car parks and other aspects of general civil engineering design would be beneficial. The company has a mixed workload and can offer autonomy, variety and the opportunity to run your own projects, liaise directly with clients, whilst playing a strategic part in ongoing growth plans. The role offers excellent career prospects. Main Responsibilities and Duties - Responsible for undertaking supervised design input on a wide variety of civil engineering and building project - Undertaking site visits to investigate existing systems to aid evaluation of potential solutions - Predominately office based design using CAD for water related projects - Attending site during construction where your designs have been implemented - Surveying drainage systems to inform design and CCTV requirements - Designing SUDS (soakaways, swales and balancing / attenuation ponds) - Hydraulic modelling of surface water drainage networks along with online or offline storage solutions - Engineering appraisals of developable land - Preparation of proposals for the maintenance and repair of drainage infrastructure such both surface water and wastewater - Preparation of cost estimates and project timescales for capital works - Contract Management including Contract preparation and administration - Assisting the project manager on various aspects of projects - Liaise with clients, other professional teams and disciplines on relevant aspects of projects - Delegating and supervising work of more junior team members - Undertaking own self development and promoting CPD activities. - Support the Office Director in managing the team's workload Essential Requirements - Relevant Civil Engineering Qualification, HNC/BTEC or above BSc / MEng - Proficient in Microsoft Office - Demonstratable experience of AutoCAD 2D - Experience in site surveying and setting out - Experience in the design process associated with drainage and roads for commercial and residential developments - Self-motivated, enthusiastic team player, able to work on own initiative - Excellent communication skills and attention to detail Desirable Requirements - Ideally Chartered or working towards Professional Membership of ICE, EngTech, IEng or MICE - Sector related design software such as WinDes, Tuflow, HEC-RAS and FEH - Other industry standard design related software such as TEDDS, S-Frame and CADSRC - Experience in infrastructure design; drainage; roads and streets, utilities etc - Experience in preparing Flood Risk Assessments - A working knowledge of Drainage Design both private and adoptable to Sewers for Adoption 7th Edition and Section 104, 106 and 185 agreements - A working knowledge of highway design, Section 38 and 278 agreements - Experience in private road and car park design - Basic structural engineering experience in low rise properties, retaining walls and sea defences - Experience in attending project meetings and in running small projects - Have awareness of construction contracts and ideally specification preparation
Jan 28, 2026
Full time
My client is a small Civil Engineering Design Consultancy based in the centre of Bournemouth. They are seeking to expand through organic growth and are looking to employ a Senior Civil Engineer. They provide excellent training opportunities (approved ICE Training Scheme) and a negotiable package dependant on candidate level of experience and ability. The successful candidate will have hands on experience of the design process associated with drainage design for commercial and residential developments and will have a full UK driving licence. Experience in the preparation of Flood Risk Assessments, structural engineering, roads and car parks and other aspects of general civil engineering design would be beneficial. The company has a mixed workload and can offer autonomy, variety and the opportunity to run your own projects, liaise directly with clients, whilst playing a strategic part in ongoing growth plans. The role offers excellent career prospects. Main Responsibilities and Duties - Responsible for undertaking supervised design input on a wide variety of civil engineering and building project - Undertaking site visits to investigate existing systems to aid evaluation of potential solutions - Predominately office based design using CAD for water related projects - Attending site during construction where your designs have been implemented - Surveying drainage systems to inform design and CCTV requirements - Designing SUDS (soakaways, swales and balancing / attenuation ponds) - Hydraulic modelling of surface water drainage networks along with online or offline storage solutions - Engineering appraisals of developable land - Preparation of proposals for the maintenance and repair of drainage infrastructure such both surface water and wastewater - Preparation of cost estimates and project timescales for capital works - Contract Management including Contract preparation and administration - Assisting the project manager on various aspects of projects - Liaise with clients, other professional teams and disciplines on relevant aspects of projects - Delegating and supervising work of more junior team members - Undertaking own self development and promoting CPD activities. - Support the Office Director in managing the team's workload Essential Requirements - Relevant Civil Engineering Qualification, HNC/BTEC or above BSc / MEng - Proficient in Microsoft Office - Demonstratable experience of AutoCAD 2D - Experience in site surveying and setting out - Experience in the design process associated with drainage and roads for commercial and residential developments - Self-motivated, enthusiastic team player, able to work on own initiative - Excellent communication skills and attention to detail Desirable Requirements - Ideally Chartered or working towards Professional Membership of ICE, EngTech, IEng or MICE - Sector related design software such as WinDes, Tuflow, HEC-RAS and FEH - Other industry standard design related software such as TEDDS, S-Frame and CADSRC - Experience in infrastructure design; drainage; roads and streets, utilities etc - Experience in preparing Flood Risk Assessments - A working knowledge of Drainage Design both private and adoptable to Sewers for Adoption 7th Edition and Section 104, 106 and 185 agreements - A working knowledge of highway design, Section 38 and 278 agreements - Experience in private road and car park design - Basic structural engineering experience in low rise properties, retaining walls and sea defences - Experience in attending project meetings and in running small projects - Have awareness of construction contracts and ideally specification preparation
A leading data management company in London is seeking a Sales Director responsible for managing direct sales in the Financial Services sector. The ideal candidate will have a proven track record in enterprise software sales, excellent communication skills, and the ability to manage the entire sales cycle. This hybrid position requires work at the London office three days a week, offering opportunities for professional growth and development within a supportive environment.
Jan 28, 2026
Full time
A leading data management company in London is seeking a Sales Director responsible for managing direct sales in the Financial Services sector. The ideal candidate will have a proven track record in enterprise software sales, excellent communication skills, and the ability to manage the entire sales cycle. This hybrid position requires work at the London office three days a week, offering opportunities for professional growth and development within a supportive environment.
A leading IT solutions company in the UK is seeking a Head of Group IT Solutions & Data Platforms. This senior role involves developing and implementing IT applications and data platform strategies, managing software suppliers, and ensuring operational excellence in a fast-paced environment. The ideal candidate will demonstrate strong leadership, stakeholder engagement abilities, and a deep understanding of enterprise applications. This position offers a hybrid work model and is pivotal to driving innovation within the organization.
Jan 27, 2026
Full time
A leading IT solutions company in the UK is seeking a Head of Group IT Solutions & Data Platforms. This senior role involves developing and implementing IT applications and data platform strategies, managing software suppliers, and ensuring operational excellence in a fast-paced environment. The ideal candidate will demonstrate strong leadership, stakeholder engagement abilities, and a deep understanding of enterprise applications. This position offers a hybrid work model and is pivotal to driving innovation within the organization.
We're looking for an experienced Structural Engineer to join the Poole office of a dynamic multidisciplinary consultancy with a strong reputation for delivering innovative and sustainable engineering solutions. With their Poole office expanding, we are looking to recruit a Senior Structural Engineer to strengthen their growing Structural Engineering team. This is an excellent opportunity to step into a senior role within a progressive and supportive consultancy. As a Senior Structural Engineer, you'll take the lead on a variety of exciting projects across residential, commercial, and infrastructure sectors. You'll have the chance to work closely with architects, developers, and contractors, providing technical leadership and creative design solutions. In addition to managing your own projects, you'll play a key role in mentoring junior engineers and shaping the future of the Poole team as the office continues to expand. We are seeking a chartered or near-chartered Senior Structural Engineer with proven project management experience, excellent technical knowledge, and strong client facing skills. This is an opportunity for someone who enjoys both hands on design and taking ownership of projects, while helping to develop and inspire a growing team. What's On Offer A clear route to progression with opportunities to advance to Associate level. The chance to lead and deliver your own projects with autonomy and responsibility. Support for chartership (if not already achieved) and ongoing CPD. A collaborative, team focused working culture with strong support from Directors. Flexible working arrangements to promote a positive work life balance. What You Need To Succeed Strong technical design experience across steel, concrete, timber, and masonry. Proficiency in structural design software such as Tekla, Tedds, Robot, or similar. Proven track record of delivering projects to a high standard. Ability to manage workloads, lead project teams, and mentor junior engineers. Strong communication and client facing skills, with a collaborative approach. Chartered or near chartered status with ICE or IStructE. MEng or BEng in Civil Engineering (or equivalent).
Jan 27, 2026
Full time
We're looking for an experienced Structural Engineer to join the Poole office of a dynamic multidisciplinary consultancy with a strong reputation for delivering innovative and sustainable engineering solutions. With their Poole office expanding, we are looking to recruit a Senior Structural Engineer to strengthen their growing Structural Engineering team. This is an excellent opportunity to step into a senior role within a progressive and supportive consultancy. As a Senior Structural Engineer, you'll take the lead on a variety of exciting projects across residential, commercial, and infrastructure sectors. You'll have the chance to work closely with architects, developers, and contractors, providing technical leadership and creative design solutions. In addition to managing your own projects, you'll play a key role in mentoring junior engineers and shaping the future of the Poole team as the office continues to expand. We are seeking a chartered or near-chartered Senior Structural Engineer with proven project management experience, excellent technical knowledge, and strong client facing skills. This is an opportunity for someone who enjoys both hands on design and taking ownership of projects, while helping to develop and inspire a growing team. What's On Offer A clear route to progression with opportunities to advance to Associate level. The chance to lead and deliver your own projects with autonomy and responsibility. Support for chartership (if not already achieved) and ongoing CPD. A collaborative, team focused working culture with strong support from Directors. Flexible working arrangements to promote a positive work life balance. What You Need To Succeed Strong technical design experience across steel, concrete, timber, and masonry. Proficiency in structural design software such as Tekla, Tedds, Robot, or similar. Proven track record of delivering projects to a high standard. Ability to manage workloads, lead project teams, and mentor junior engineers. Strong communication and client facing skills, with a collaborative approach. Chartered or near chartered status with ICE or IStructE. MEng or BEng in Civil Engineering (or equivalent).
My client are looking for a detail-oriented and proactive Accountant to join their team. This role will involve liaising with Directors, Senior Managers, colleagues, and clients to ensure the effective preparation and delivery of accounts. The ideal candidate will bring strong analytical, prioritisation, and communication skills to the table, as well as a commitment to delivering high-quality service to clients. Key Responsibilities: Accounts Preparation: Prepare accounts for sole traders, partnerships, limited companies, and others from both manual and electronic records. Financial Reporting: Prepare and present accurate financial statements in accordance with regulations. VAT Returns: Accurately prepare VAT returns using appropriate software for each client. Tax Compliance: Ensure timely submission of accounts, tax returns, and VAT returns, and support the team to meet all deadlines. Client Communication: Liaise with clients via email, phone, and in person to address any queries and gather information necessary for accounts preparation. Taxation Queries: Work closely with the Manager to resolve any taxation-related queries. Debt Collection: Review client debtor balances and assist with debt recovery efforts. Business Growth: Promote additional services to both new and existing clients, contributing to fee growth. Team Collaboration: Provide guidance and support to other accountants and trainees when necessary. Continuous Improvement: Actively participate in improving business processes and services. Personal Development: Take responsibility for your professional growth, including maintaining CPD requirements and engaging in 1:1 meetings to set and achieve personal and team goals. Other Duties: Perform other tasks as requested by management. Skills & Qualifications: Required: AAT, ACA, ACCA, or equivalent qualification (or studying towards). Strong understanding of accounting principles and tax regulations. Experience using accounting software (e.g., Iris). Excellent attention to detail and accuracy. Strong interpersonal and communication skills, with the ability to build client relationships and manage expectations. Desirable: Experience in managing a diverse client base, including sole traders and limited companies. Previous exposure to VAT and tax return preparation. What We Offer: Professional Growth: We encourage continual learning, providing opportunities for training and career advancement. Work Environment: A supportive and collaborative team environment. Client Interaction: Exposure to a variety of clients and industries, offering opportunities to expand your professional network. If you're passionate about accounting and client service, and looking for a role where you can grow and contribute to the success of the business, we'd love to hear from you!
Jan 27, 2026
Full time
My client are looking for a detail-oriented and proactive Accountant to join their team. This role will involve liaising with Directors, Senior Managers, colleagues, and clients to ensure the effective preparation and delivery of accounts. The ideal candidate will bring strong analytical, prioritisation, and communication skills to the table, as well as a commitment to delivering high-quality service to clients. Key Responsibilities: Accounts Preparation: Prepare accounts for sole traders, partnerships, limited companies, and others from both manual and electronic records. Financial Reporting: Prepare and present accurate financial statements in accordance with regulations. VAT Returns: Accurately prepare VAT returns using appropriate software for each client. Tax Compliance: Ensure timely submission of accounts, tax returns, and VAT returns, and support the team to meet all deadlines. Client Communication: Liaise with clients via email, phone, and in person to address any queries and gather information necessary for accounts preparation. Taxation Queries: Work closely with the Manager to resolve any taxation-related queries. Debt Collection: Review client debtor balances and assist with debt recovery efforts. Business Growth: Promote additional services to both new and existing clients, contributing to fee growth. Team Collaboration: Provide guidance and support to other accountants and trainees when necessary. Continuous Improvement: Actively participate in improving business processes and services. Personal Development: Take responsibility for your professional growth, including maintaining CPD requirements and engaging in 1:1 meetings to set and achieve personal and team goals. Other Duties: Perform other tasks as requested by management. Skills & Qualifications: Required: AAT, ACA, ACCA, or equivalent qualification (or studying towards). Strong understanding of accounting principles and tax regulations. Experience using accounting software (e.g., Iris). Excellent attention to detail and accuracy. Strong interpersonal and communication skills, with the ability to build client relationships and manage expectations. Desirable: Experience in managing a diverse client base, including sole traders and limited companies. Previous exposure to VAT and tax return preparation. What We Offer: Professional Growth: We encourage continual learning, providing opportunities for training and career advancement. Work Environment: A supportive and collaborative team environment. Client Interaction: Exposure to a variety of clients and industries, offering opportunities to expand your professional network. If you're passionate about accounting and client service, and looking for a role where you can grow and contribute to the success of the business, we'd love to hear from you!
IT Director Application Deadline: 1 February 2026 Department: IT Employment Type: Permanent - Full Time Location: London Compensation: Up to £125,000 per year + benefits Description Are you an experienced CIO / CDIO who loves dogs and is searching for a purposeful role, leading a brilliant team to deliver huge impact for dog welfare? We are recruiting for an IT Director (CIO/CDIO) to lead the next phase of our IT transformation to unlock the capability of the brilliant technology stack we've put in place - Salesforce, Informatica, Snowflake, etc, and to take responsibility for the smooth day to day running of all Dogs Trust technology. As we implement our new strategy, technology is a critical enabler for us to deliver our services to dogs and their humans. This role reports into our deputy CEO, so is not a member of the Executive Team, but will be the trusted advisor to the Executive Team and our Board of Trustees on all technology matters. They will be an instrumental part of the Director leadership team who are responsible for all functional departments across the organisation. What does this role do? As IT Director (CDIO/CIO), you'll: Develop, lead and continually refine Dogs Trust technology development strategy, ensuring it remains aligned to organisational goals and will continue to deliver digital priorities and ongoing transformation - leveraging technology to deliver greater impact. Lead, develop, manage and coach the IT senior team, and through them the wider directorate, fostering a culture of collaboration, continuous improvement and inclusion. Lead the establishment and maintenance of robust enterprise architecture principles and procedures to ensure coherence, scalability and sustainability of systems and data. Lead the design, development and continuous improvement of digital platforms, applications and services, ensuring seamless integration into back end technology and excellent user experience for staff, volunteers, supporters, customers and optimal outcomes for dogs and their owners. Oversee IT project and programme management, ensuring dependencies are managed and initiatives are delivered on time, within budget and to agreed quality standards. Lead and support all Heads of Department to effectively deliver all aspects of the strategy. Maintain oversight of each activity, maximising excellence and ensuring compliance with relevant legislation and best practice. This will include making best use of data to support decision making and ensuring maximum impact of activities. Ensure heads of department have the appropriate resources to deliver the development strategy, including key areas such as cyber security, and all risks are appropriately managed through policies, procedures and controls. Drive service excellence through clear SLAs, performance monitoring and continuous service improvement. Set, own and manage the technology budget, ensuring effective financial planning, cost control and value for money in infrastructure and consumables. This will include leading and managing key relationships with suppliers and strategic partners, maximising the value and effectiveness of contracts and the resilience of the relationships. Contribute to the development of a shared approach to activities across the DCEO division and play an active role in the wider organisation senior leadership team, contributing to organisational strategy, and cross functional planning and delivery. Ensure strong governance, documentation and reporting across all technology domains. Could this be you? To be successful in this busy role you'll have experience in a similar position, with demonstrable working knowledge of technology transformation and enhancing customer service, through a deep understanding of the organisations' operational needs. You'll be highly engaging, able to explain technical concepts to business users, able to motivate the IT team to deliver to a high standard and within budget. You'll have experience of the technology and platforms we have put in place and know how to get the best out of our investment, whilst staying true to our values. You'll be adept at managing people and stakeholders, who may have differing agendas, and you'll be strategic in how you approach problems and opportunities, setting direction and engaging your team and the organisation to deliver. You'll also have excellent communication skills, with strong supplier management credentials, to get the best out of our strategic partners. Please use the supporting statement section of the online application to outline your suitability for this position, including your motivation for applying and how your skills will enable the post to have a positive impact on dog welfare. Initial screening calls are scheduled to take place on 5th and 6th February 2026, followed by face to face interviews on 11th February. What does this team do? The IT Directorate plays the central role in delivering Dogs Trust's digital and technology strategy. With a team of around 50 permanent plus 20 fixed term contract staff, the directorate provides specialist support across IT operations, software development, innovation, data, security and architecture. It partners with colleagues across the charity to deliver effective, secure and user focused systems and services, enabling staff to work efficiently and supporting the organisation's long term goals. From managing infrastructure and platforms, to safeguarding data and driving digital transformation, the team ensures Dogs Trust remains resilient, future ready and responsive to evolving technological needs. Enterprise Architecture Department defines and governs Dogs Trust's technology strategy, ensuring solutions are scalable, secure, and aligned with business goals. It provides technical and business process leadership, drives innovation and oversees an enterprise wide architecture to enable digital transformation and operational efficiency. Cyber Security & Technology Services Department consists of Cyber Security & Infrastructure Engineers. The department works to protect systems, networks, and data from threats while maintaining the IT systems that support daily operations. They ensure business continuity and safeguarding against potential disruptions caused by security incidents or infrastructure failures. They also ensure Dogs Trust staff make best use of their end user computing services (inc. O365) through configuration, education and communication. Data Engineering Department develops and supports multiple, predominantly SaaS based data platforms across the charity, primarily utilising core platforms like Snowflake, Tableau, and Informatica. They collaborate closely with other functions to deliver continuous improvements and manage new transformation projects, ensuring that data systems align with and support the Dogs Trust Strategy. They build scalable, reliable data infrastructure and enable data driven decision making across the organisation. Technology Platforms & Software Engineering Department develops and supports multiple, predominantly SaaS based, platforms across Dogs Trust. The core platforms are Salesforce (plus various Salesforce native apps) and Marketing Cloud. The department is multi skilled and also develops and supports various other platforms, e.g. ERP (Finance and HR) and veterinary solutions. The IT Service Delivery Department delivers high quality services and support across the organisation. It oversees the tools and platforms that optimise customer experiences, particularly in the adoption of SaaS solutions, while ensuring compliance with policies and regulations. The department acts as a bridge between IT and other departments, driving transformational projects that enhance both technological and operational efficiency. It is committed to continuously improving practices to support the broader mission of Dogs Trust.
Jan 27, 2026
Full time
IT Director Application Deadline: 1 February 2026 Department: IT Employment Type: Permanent - Full Time Location: London Compensation: Up to £125,000 per year + benefits Description Are you an experienced CIO / CDIO who loves dogs and is searching for a purposeful role, leading a brilliant team to deliver huge impact for dog welfare? We are recruiting for an IT Director (CIO/CDIO) to lead the next phase of our IT transformation to unlock the capability of the brilliant technology stack we've put in place - Salesforce, Informatica, Snowflake, etc, and to take responsibility for the smooth day to day running of all Dogs Trust technology. As we implement our new strategy, technology is a critical enabler for us to deliver our services to dogs and their humans. This role reports into our deputy CEO, so is not a member of the Executive Team, but will be the trusted advisor to the Executive Team and our Board of Trustees on all technology matters. They will be an instrumental part of the Director leadership team who are responsible for all functional departments across the organisation. What does this role do? As IT Director (CDIO/CIO), you'll: Develop, lead and continually refine Dogs Trust technology development strategy, ensuring it remains aligned to organisational goals and will continue to deliver digital priorities and ongoing transformation - leveraging technology to deliver greater impact. Lead, develop, manage and coach the IT senior team, and through them the wider directorate, fostering a culture of collaboration, continuous improvement and inclusion. Lead the establishment and maintenance of robust enterprise architecture principles and procedures to ensure coherence, scalability and sustainability of systems and data. Lead the design, development and continuous improvement of digital platforms, applications and services, ensuring seamless integration into back end technology and excellent user experience for staff, volunteers, supporters, customers and optimal outcomes for dogs and their owners. Oversee IT project and programme management, ensuring dependencies are managed and initiatives are delivered on time, within budget and to agreed quality standards. Lead and support all Heads of Department to effectively deliver all aspects of the strategy. Maintain oversight of each activity, maximising excellence and ensuring compliance with relevant legislation and best practice. This will include making best use of data to support decision making and ensuring maximum impact of activities. Ensure heads of department have the appropriate resources to deliver the development strategy, including key areas such as cyber security, and all risks are appropriately managed through policies, procedures and controls. Drive service excellence through clear SLAs, performance monitoring and continuous service improvement. Set, own and manage the technology budget, ensuring effective financial planning, cost control and value for money in infrastructure and consumables. This will include leading and managing key relationships with suppliers and strategic partners, maximising the value and effectiveness of contracts and the resilience of the relationships. Contribute to the development of a shared approach to activities across the DCEO division and play an active role in the wider organisation senior leadership team, contributing to organisational strategy, and cross functional planning and delivery. Ensure strong governance, documentation and reporting across all technology domains. Could this be you? To be successful in this busy role you'll have experience in a similar position, with demonstrable working knowledge of technology transformation and enhancing customer service, through a deep understanding of the organisations' operational needs. You'll be highly engaging, able to explain technical concepts to business users, able to motivate the IT team to deliver to a high standard and within budget. You'll have experience of the technology and platforms we have put in place and know how to get the best out of our investment, whilst staying true to our values. You'll be adept at managing people and stakeholders, who may have differing agendas, and you'll be strategic in how you approach problems and opportunities, setting direction and engaging your team and the organisation to deliver. You'll also have excellent communication skills, with strong supplier management credentials, to get the best out of our strategic partners. Please use the supporting statement section of the online application to outline your suitability for this position, including your motivation for applying and how your skills will enable the post to have a positive impact on dog welfare. Initial screening calls are scheduled to take place on 5th and 6th February 2026, followed by face to face interviews on 11th February. What does this team do? The IT Directorate plays the central role in delivering Dogs Trust's digital and technology strategy. With a team of around 50 permanent plus 20 fixed term contract staff, the directorate provides specialist support across IT operations, software development, innovation, data, security and architecture. It partners with colleagues across the charity to deliver effective, secure and user focused systems and services, enabling staff to work efficiently and supporting the organisation's long term goals. From managing infrastructure and platforms, to safeguarding data and driving digital transformation, the team ensures Dogs Trust remains resilient, future ready and responsive to evolving technological needs. Enterprise Architecture Department defines and governs Dogs Trust's technology strategy, ensuring solutions are scalable, secure, and aligned with business goals. It provides technical and business process leadership, drives innovation and oversees an enterprise wide architecture to enable digital transformation and operational efficiency. Cyber Security & Technology Services Department consists of Cyber Security & Infrastructure Engineers. The department works to protect systems, networks, and data from threats while maintaining the IT systems that support daily operations. They ensure business continuity and safeguarding against potential disruptions caused by security incidents or infrastructure failures. They also ensure Dogs Trust staff make best use of their end user computing services (inc. O365) through configuration, education and communication. Data Engineering Department develops and supports multiple, predominantly SaaS based data platforms across the charity, primarily utilising core platforms like Snowflake, Tableau, and Informatica. They collaborate closely with other functions to deliver continuous improvements and manage new transformation projects, ensuring that data systems align with and support the Dogs Trust Strategy. They build scalable, reliable data infrastructure and enable data driven decision making across the organisation. Technology Platforms & Software Engineering Department develops and supports multiple, predominantly SaaS based, platforms across Dogs Trust. The core platforms are Salesforce (plus various Salesforce native apps) and Marketing Cloud. The department is multi skilled and also develops and supports various other platforms, e.g. ERP (Finance and HR) and veterinary solutions. The IT Service Delivery Department delivers high quality services and support across the organisation. It oversees the tools and platforms that optimise customer experiences, particularly in the adoption of SaaS solutions, while ensuring compliance with policies and regulations. The department acts as a bridge between IT and other departments, driving transformational projects that enhance both technological and operational efficiency. It is committed to continuously improving practices to support the broader mission of Dogs Trust.
Are you passionate about technology, transformation, and making a real impact in the legal sector? We're more than just a technology consultancy - we're trusted partners helping professional services firms reimagine the way they work. From AI strategy and Microsoft solutions, the leading SaaS practice management platform, we're driving a new era of modern, cloud-based operations for law firms across the UK This is your chance to step into a pivotal role as Technical Delivery Manager , where you'll combine your technical expertise with hands-on leadership to deliver high-quality solutions that truly change how firms operate. You won't just implement systems; you'll become a strategic advisor - helping clients unlock efficiencies, embrace digital innovation, and build a roadmap for long-term success. The Role at a Glance: Technical Delivery Manager Remote (with occasional travel to client sites) Up £70,000 Plus Benefits: 5% pension contribution, flexible core hours Full time - Permanent - Office Hours (40hrs) Product / Service: Technology transformation & management consultancy for legal firms Your Skills: Hands-on experience scoping, implementing and configuring legal practice management software - Actionstep a bonus. End-to-end technical delivery. Pedigree: Heavyweight sector leadership founding team About Us: We are at the forefront of digital transformation, delivering innovative solutions that modernise operations across the professional services sector. We are a UK-based managed service provider and have grown to include digital consultancy, AI strategy, business analysis, data governance, and Microsoft technology services. We're also proud partners of Actionstep, a global leading SaaS practice management platform that is transforming the legal software space. Actionstep allows law firms to replace outdated, hosted systems with a modern, cloud-based experience - making us a central partner in their digital journey. We're a small, friendly team that's passionate about delivering excellent service. Our culture is collaborative, supportive, and grounded in the belief that when we take care of each other, we deliver better outcomes for our clients. No matter your seniority, you'll be hands-on and involved in making sure every client experience exceeds expectations. What You'll Be Doing: As Technical Delivery Manager, you'll be at the forefront of driving digital transformation for law firms across the UK. You'll lead the delivery of cutting-edge Actionstep implementations and innovative digital solutions, ensuring every project makes a tangible difference to how firms operate. Reporting directly to the Client Services Director, you will: • Partner with clients to analyse their practice management needs and design tailored solutions. • Deliver and facilitate pre-defined workshops with clients, capturing requirements, supporting decision-making, and guiding how systems should be configured. • Take ownership of the technical delivery of projects, working closely with project managers and support teams to achieve seamless rollouts. • Become a trusted advisor, guiding firms beyond implementation and unlocking the full potential of our ecosystem - from Microsoft 365 and Power Platform to AI-driven solutions and strategic third-party tools. What You'll Bring: Experience: • Background in a law firm environment or with a legal technology/software provider. • Proven track record in implementing legal practice management systems. • Strong understanding of legal accounting processes, including billing, compliance, and financial workflows. • Ability to produce clear, structured technical documentation for both internal and client use. • Understands the challenges legal firms face and how the right technology can boost productivity, customer success and the bottom line. Knowledge and Skills: • In-depth knowledge of law firm operations and modern practice management expectations. • Familiarity with Actionstep is highly advantageous, though not essential. • Confident in facilitating discussions with senior stakeholders, managing competing priorities, and influencing decisions to achieve successful outcomes. • Genuine enthusiasm for legal technology and a drive to stay ahead of industry innovations. We're on a mission to reshape the legal sector through the power of technology. As a trusted partner to forward-thinking law firms, we don't just implement systems-we unlock potential. With Actionstep, the world's leading SaaS practice management platform, and our expertise in AI, Microsoft, and digital transformation, we're helping firms leave outdated processes behind and embrace a smarter, more connected future. Candidates might currently or previously have worked in: Practice Management System Consultant Legal IT Systems Specialist Implementation Consultant (Legal Tech / SaaS) Applications Consultant / Analyst (Law Firm IT) Technical Project Manager (especially in legal/professional services) Legal Systems Manager / Legal Operations Manager Solutions Consultant (specialising in SaaS or ERP/Practice Management) Business Analyst (Legal Tech focus) Technical Consultant / Solutions Architect (SaaS implementation) Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Jan 27, 2026
Full time
Are you passionate about technology, transformation, and making a real impact in the legal sector? We're more than just a technology consultancy - we're trusted partners helping professional services firms reimagine the way they work. From AI strategy and Microsoft solutions, the leading SaaS practice management platform, we're driving a new era of modern, cloud-based operations for law firms across the UK This is your chance to step into a pivotal role as Technical Delivery Manager , where you'll combine your technical expertise with hands-on leadership to deliver high-quality solutions that truly change how firms operate. You won't just implement systems; you'll become a strategic advisor - helping clients unlock efficiencies, embrace digital innovation, and build a roadmap for long-term success. The Role at a Glance: Technical Delivery Manager Remote (with occasional travel to client sites) Up £70,000 Plus Benefits: 5% pension contribution, flexible core hours Full time - Permanent - Office Hours (40hrs) Product / Service: Technology transformation & management consultancy for legal firms Your Skills: Hands-on experience scoping, implementing and configuring legal practice management software - Actionstep a bonus. End-to-end technical delivery. Pedigree: Heavyweight sector leadership founding team About Us: We are at the forefront of digital transformation, delivering innovative solutions that modernise operations across the professional services sector. We are a UK-based managed service provider and have grown to include digital consultancy, AI strategy, business analysis, data governance, and Microsoft technology services. We're also proud partners of Actionstep, a global leading SaaS practice management platform that is transforming the legal software space. Actionstep allows law firms to replace outdated, hosted systems with a modern, cloud-based experience - making us a central partner in their digital journey. We're a small, friendly team that's passionate about delivering excellent service. Our culture is collaborative, supportive, and grounded in the belief that when we take care of each other, we deliver better outcomes for our clients. No matter your seniority, you'll be hands-on and involved in making sure every client experience exceeds expectations. What You'll Be Doing: As Technical Delivery Manager, you'll be at the forefront of driving digital transformation for law firms across the UK. You'll lead the delivery of cutting-edge Actionstep implementations and innovative digital solutions, ensuring every project makes a tangible difference to how firms operate. Reporting directly to the Client Services Director, you will: • Partner with clients to analyse their practice management needs and design tailored solutions. • Deliver and facilitate pre-defined workshops with clients, capturing requirements, supporting decision-making, and guiding how systems should be configured. • Take ownership of the technical delivery of projects, working closely with project managers and support teams to achieve seamless rollouts. • Become a trusted advisor, guiding firms beyond implementation and unlocking the full potential of our ecosystem - from Microsoft 365 and Power Platform to AI-driven solutions and strategic third-party tools. What You'll Bring: Experience: • Background in a law firm environment or with a legal technology/software provider. • Proven track record in implementing legal practice management systems. • Strong understanding of legal accounting processes, including billing, compliance, and financial workflows. • Ability to produce clear, structured technical documentation for both internal and client use. • Understands the challenges legal firms face and how the right technology can boost productivity, customer success and the bottom line. Knowledge and Skills: • In-depth knowledge of law firm operations and modern practice management expectations. • Familiarity with Actionstep is highly advantageous, though not essential. • Confident in facilitating discussions with senior stakeholders, managing competing priorities, and influencing decisions to achieve successful outcomes. • Genuine enthusiasm for legal technology and a drive to stay ahead of industry innovations. We're on a mission to reshape the legal sector through the power of technology. As a trusted partner to forward-thinking law firms, we don't just implement systems-we unlock potential. With Actionstep, the world's leading SaaS practice management platform, and our expertise in AI, Microsoft, and digital transformation, we're helping firms leave outdated processes behind and embrace a smarter, more connected future. Candidates might currently or previously have worked in: Practice Management System Consultant Legal IT Systems Specialist Implementation Consultant (Legal Tech / SaaS) Applications Consultant / Analyst (Law Firm IT) Technical Project Manager (especially in legal/professional services) Legal Systems Manager / Legal Operations Manager Solutions Consultant (specialising in SaaS or ERP/Practice Management) Business Analyst (Legal Tech focus) Technical Consultant / Solutions Architect (SaaS implementation) Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
