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Company Description Colliers (NASDAQ, TSX: CIGI) is a global diversified professional services and investment management company. Operating through three industry-leading platforms - Real Estate Services, Engineering and Investment Management - we have a proven business model, an enterprising culture, and a unique partnership philosophy that drives growth and value creation. Fueled by visionary leadership, Colliers has consistently delivered approximately 20% compound annual investment returns for shareholders for 30 years. Due to recent growth in our business needs, we are looking for a commercial real estate project management professional for the Hong Kong team. Job Description Key Responsibilities Lead the full lifecycle of multiple real estate projects, develop and manage detailed project schedules, budgets, and risk mitigation plans. Act as the senior point of contact for clients, providing strategic guidance and maintaining strong, long-term relationships. Oversee and coordinate with stakeholders, including but not limited to landlords, developers, contractors, vendors, and internal teams. Manage the design process from concept through to construction documentation and execution. Lead the tendering process, evaluate bids, and support contract negotiations and administration. Advise on procurement strategies and manage service contracts on behalf of clients. Supervise on-site construction activities, ensuring compliance with design, safety, and quality standards. Ensure timely project close-out, including documentation, handover, and post-completion reviews. Support the Project Director in mentoring junior team members and contributing to business development initiatives. Qualifications Bachelor's degree in Real Estate, Project Management, Architecture, Engineering, or a related field. 8+ years of experience in project management within the real estate or construction industry. Candidates with more experience will be considered for Associate Director. Proven track record in managing complex, high-value projects and leading cross-functional teams. Strong problem-solving, analytical, and decision-making skills. Excellent communication, negotiation, and stakeholder engagement abilities. Proficiency in project management tools; familiarity with design software (e.g., AutoCAD, Adobe InDesign, SketchUp) is a plus. Experience working with international clients and delivering projects to global standards is highly desirable. Additional Information What's on offer: A competitive base salary and benefits structure. Opportunity to work in an enterprising environment where you can accelerate your career growth. Future opportunities for both domestic and international opportunities. A global culture, with a strong focus on learning and development. Make your next move an expert one and join us as we lead the industry into the future. Diversity, equity and inclusion are fundamental to our enterprising culture. As a Colliers professional, you'll work with collaborative teams comprised of people with different abilities, skills, and backgrounds where everyone is encouraged to bring their ideas, talents, capabilities, and experiences to the table. Colliers provides equal opportunity in all employment practices.

As Resource Data Management (RDM) evolves to deliver deeper, more strategic value to our customers, we are transforming our traditional Account Management function into Customer Success Management. This shift reflects our belief that long-term partnerships are built on understanding, collaboration, and measurable success. This position is based in the South of England but will include additional travel nationwide and Europe. As a Customer Success Manager (CSM), you will manage a portfolio of customers across both Retail Refrigeration and HVAC, ensuring they gain maximum value from the full RDM ecosystem, including hardware, software, and connected platforms. You'll nurture strong, long-term relationships with customers, understand their goals and business culture, and ensure RDM is positioned to help them succeed. Working closely with Sales colleagues, Marketing, Technical Support, Operations, and Engineering teams, you'll create alignment between customer needs and RDM's strategic direction. Key Responsibilities Customer Relationship & Success Act as the primary point of contact for a defined portfolio of customers across Retail Refrigeration and HVAC. Build and nurture long-term partnerships, focusing on mutual growth and sustained trust. For Tier 1 and Tier 2 customers, develop a deep understanding of their business vision, values, and strategic priorities to ensure RDM aligns with their goals. Manage interactions based on customer tier and spend: Tier 1 customers: Monthly business reviews and ongoing performance management. Tier 2 customers: Quarterly business reviews and joint growth planning. Tier 3 customers: Reviews every 6-12 months, focusing on stability, support, and opportunity identification. Conduct regular customer success reviews to assess satisfaction, highlight achievements, and identify improvement areas. Anticipate customer needs, proactively addressing issues and ensuring rapid resolution through internal collaboration. Act as the voice of the customer within RDM - ensuring insights and feedback inform continuous improvement, innovation, and product development. Growth & Retention Achieve 5%-10% annual sales growth across your customer portfolio through upselling, cross-selling, and improved adoption of RDM solutions. Use the defined RDM Sales Kit to structure opportunity profiling, account management, and relationship planning. Identify opportunities for product and platform expansion, using insight from business reviews and technical engagement. Support customers with onboarding, training, and ongoing adoption of new technologies and features. Occasionally take on new customers through direct enquiry or formal handover from the Customer Solutions Director once the account is established and ready for transition to the Customer Success function. Partner with Engineering, Technical Support, and Product Management teams to ensure customer feedback and requirements are integrated into product development. Work closely with Operations, Quality, and Compliance to ensure reliability, certification, and delivery performance. Collaborate with Marketing to share customer success stories and highlight innovative use cases. Contribute to a culture of collaboration within the Customer Success team by sharing insights, tools, and learnings to raise capability across the group. Maintain a strong and accurate sales pipeline and CRM record for all customers and opportunities. Use the RDM Sales Kit consistently to support customer engagement, ensuring alignment in messaging, documentation, and value presentation. Prepare and present compelling business proposals and presentations tailored to customer priorities. Participate in industry events, exhibitions, and networking opportunities to strengthen RDM's visibility and engagement. Reporting & Insights Forecast and report on account performance, opportunity status, and customer satisfaction levels. Conduct structured business reviews according to customer tiering and company guidelines. Monitor and share insights on market trends, competitor activities, and emerging technologies within HVAC and Retail Refrigeration sectors. Maintain complete and accurate records of all customer interactions, opportunities, and actions in CRM systems. Professional Development Continuously expand your knowledge of RDM's full product suite, connected platforms, and technical capabilities. Undertake cross-department training to strengthen technical, commercial, and product understanding. Actively engage in personal development initiatives and knowledge-sharing sessions within the Customer Success team. Skills & Experience Proven experience in Customer Success, Account Management, or Technical Sales in a B2B environment. Strong knowledge of either Retail Refrigeration or HVAC, with willingness to develop across both. Excellent relationship-building, communication, and presentation skills. Commercial acumen with a consultative, customer-first mindset. Organised, self-driven, and capable of managing multiple priorities independently. Proficiency in CRM systems and Microsoft Office applications. Experience with control systems, IoT, or energy management technologies. Familiarity with RDM's solutions, including Data Manager and ActiveFM. Experience leading business reviews, workshops, or training sessions. Success Metrics Maintain customer satisfaction and retention targets as defined by the Customer Success Lead. Conduct all required business reviews according to the Tier 1-3 cadence. Demonstrate consistent and structured use of the RDM Sales Kit for opportunity management and customer profiling. Provide accurate account forecasts and maintain complete CRM data. Deliver measurable improvements in customer engagement, loyalty, and adoption of RDM solutions. Why Join Resource Data Management? At RDM, we're driving the future of intelligent control and monitoring systems for HVAC and Retail Refrigeration. As a Customer Success Manager, you'll play a key role in ensuring our customers achieve success with our products and services, helping them become more efficient, sustainable, and connected. You'll join a forward-thinking, collaborative team where your ability to nurture relationships, understand customer values, and deliver measurable results directly impacts our shared success. Salary and Benefits Salary circa £50-60k plus 20% bonus potential (subject to experience and qualifications) Annual On-Target Commission (OTC) bonus, based on achieving minimum sales targets. This is calculated at the end of the financial year and paid in arrears on 15th February of the following year. Targets are set approximately two months prior to each year by the Group Sales and Marketing Officer and approved by the Board of Directors. Company Electric Car - In addition to environmental benefits, the vehicle qualifies for the zero CO2 emission band, resulting in significantly lower personal tax liabilities. IT equipment provided: Laptop, Mobile Phone, and VoIP Phone. Business Expenses - Company Credit card with limit as set by company. All expense claims must be submitted on a monthly basis and must be supported with VAT receipts in line with company expenses policy following strict guidelines. Holidays of 30 days including statutory holidays (pro rata) Optional private healthcare available after successful completion of probationary period. Company Pension scheme Death in Service insurance cover at 3 x salary. Resource Data Management is an equal opportunities employer. We are committed to diversity and inclusion and prohibit discrimination and harassment of any kind based on all protected characteristics as outlined by law, and in best practice. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to any protected characteristics. We encourage all qualified individuals to apply.

As Resource Data Management (RDM) evolves to deliver deeper, more strategic value to our customers, we are transforming our traditional Account Management function into Customer Success Management. This shift reflects our belief that long-term partnerships are built on understanding, collaboration, and measurable success. This position is based in the South of England but will include additional travel nationwide and Europe. As a Customer Success Manager (CSM), you will manage a portfolio of customers across both Retail Refrigeration and HVAC, ensuring they gain maximum value from the full RDM ecosystem, including hardware, software, and connected platforms. You'll nurture strong, long-term relationships with customers, understand their goals and business culture, and ensure RDM is positioned to help them succeed. Working closely with Sales colleagues, Marketing, Technical Support, Operations, and Engineering teams, you'll create alignment between customer needs and RDM's strategic direction. Key Responsibilities Customer Relationship & Success Act as the primary point of contact for a defined portfolio of customers across Retail Refrigeration and HVAC. Build and nurture long-term partnerships, focusing on mutual growth and sustained trust. For Tier 1 and Tier 2 customers, develop a deep understanding of their business vision, values, and strategic priorities to ensure RDM aligns with their goals. Manage interactions based on customer tier and spend: Tier 1 customers: Monthly business reviews and ongoing performance management. Tier 2 customers: Quarterly business reviews and joint growth planning. Tier 3 customers: Reviews every 6-12 months, focusing on stability, support, and opportunity identification. Conduct regular customer success reviews to assess satisfaction, highlight achievements, and identify improvement areas. Anticipate customer needs, proactively addressing issues and ensuring rapid resolution through internal collaboration. Act as the voice of the customer within RDM - ensuring insights and feedback inform continuous improvement, innovation, and product development. Growth & Retention Achieve 5%-10% annual sales growth across your customer portfolio through upselling, cross-selling, and improved adoption of RDM solutions. Use the defined RDM Sales Kit to structure opportunity profiling, account management, and relationship planning. Identify opportunities for product and platform expansion, using insight from business reviews and technical engagement. Support customers with onboarding, training, and ongoing adoption of new technologies and features. Occasionally take on new customers through direct enquiry or formal handover from the Customer Solutions Director once the account is established and ready for transition to the Customer Success function. Partner with Engineering, Technical Support, and Product Management teams to ensure customer feedback and requirements are integrated into product development. Work closely with Operations, Quality, and Compliance to ensure reliability, certification, and delivery performance. Collaborate with Marketing to share customer success stories and highlight innovative use cases. Contribute to a culture of collaboration within the Customer Success team by sharing insights, tools, and learnings to raise capability across the group. Maintain a strong and accurate sales pipeline and CRM record for all customers and opportunities. Use the RDM Sales Kit consistently to support customer engagement, ensuring alignment in messaging, documentation, and value presentation. Prepare and present compelling business proposals and presentations tailored to customer priorities. Participate in industry events, exhibitions, and networking opportunities to strengthen RDM's visibility and engagement. Reporting & Insights Forecast and report on account performance, opportunity status, and customer satisfaction levels. Conduct structured business reviews according to customer tiering and company guidelines. Monitor and share insights on market trends, competitor activities, and emerging technologies within HVAC and Retail Refrigeration sectors. Maintain complete and accurate records of all customer interactions, opportunities, and actions in CRM systems. Professional Development Continuously expand your knowledge of RDM's full product suite, connected platforms, and technical capabilities. Undertake cross-department training to strengthen technical, commercial, and product understanding. Actively engage in personal development initiatives and knowledge-sharing sessions within the Customer Success team. Skills & Experience Proven experience in Customer Success, Account Management, or Technical Sales in a B2B environment. Strong knowledge of either Retail Refrigeration or HVAC, with willingness to develop across both. Excellent relationship-building, communication, and presentation skills. Commercial acumen with a consultative, customer-first mindset. Organised, self-driven, and capable of managing multiple priorities independently. Proficiency in CRM systems and Microsoft Office applications. Experience with control systems, IoT, or energy management technologies. Familiarity with RDM's solutions, including Data Manager and ActiveFM. Experience leading business reviews, workshops, or training sessions. Success Metrics Maintain customer satisfaction and retention targets as defined by the Customer Success Lead. Conduct all required business reviews according to the Tier 1-3 cadence. Demonstrate consistent and structured use of the RDM Sales Kit for opportunity management and customer profiling. Provide accurate account forecasts and maintain complete CRM data. Deliver measurable improvements in customer engagement, loyalty, and adoption of RDM solutions. Why Join Resource Data Management? At RDM, we're driving the future of intelligent control and monitoring systems for HVAC and Retail Refrigeration. As a Customer Success Manager, you'll play a key role in ensuring our customers achieve success with our products and services, helping them become more efficient, sustainable, and connected. You'll join a forward-thinking, collaborative team where your ability to nurture relationships, understand customer values, and deliver measurable results directly impacts our shared success. Salary and Benefits Salary circa £50-60k plus 20% bonus potential (subject to experience and qualifications) Annual On-Target Commission (OTC) bonus, based on achieving minimum sales targets. This is calculated at the end of the financial year and paid in arrears on 15th February of the following year. Targets are set approximately two months prior to each year by the Group Sales and Marketing Officer and approved by the Board of Directors. Company Electric Car - In addition to environmental benefits, the vehicle qualifies for the zero CO2 emission band, resulting in significantly lower personal tax liabilities. IT equipment provided: Laptop, Mobile Phone, and VoIP Phone. Business Expenses - Company Credit card with limit as set by company. All expense claims must be submitted on a monthly basis and must be supported with VAT receipts in line with company expenses policy following strict guidelines. Holidays of 30 days including statutory holidays (pro rata) Optional private healthcare available after successful completion of probationary period. Company Pension scheme Death in Service insurance cover at 3 x salary. Resource Data Management is an equal opportunities employer. We are committed to diversity and inclusion and prohibit discrimination and harassment of any kind based on all protected characteristics as outlined by law, and in best practice. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to any protected characteristics. We encourage all qualified individuals to apply.

Post: Property Manager (RICS) Hours: Monday to Friday 9am-6pm Other hours as required from time to time. Location: Offices at Dene Street, Dorking Responsible to: Managing Director Post Objective: To manage clients' property to ensure compliance with lease obligations, RICS guidelines, and attending to duties in accordance with good property management practice, ensuring clients are satisfied and legal obligations complied with. Salary: Within range £40,000 - £50,000 plus benefits Main Duties: Responsibility for day to day management of managed property and portfolios, ensuring all tasks are completed, files are updated and ensuring clients are properly advised and actions undertaken. Answering telephone calls and dealing with clients and tenants as required. Oversee repairs, maintenance, health & safety, and statutory compliance of managed portfolio. Ensuring contractors are properly briefed and instructed as necessary. Administering contractors and utilities plus any other invoices in connection with managed portfolio. Actioning issues raised by freeholders, leaseholders or associated parties. Inspecting managed properties as required, recording findings and notifying clients of result. Responsibility for all managed property keys and ensuring properly logged and detailed. Administrating day to day matters, input and use of property management software system for client and property detail and ensuring up to date, with particular use of diary system. Notifying others in due time rent review, lease renewal and programmed maintenance requirements. Assisting as and when necessary the other Surveyors or apprentices. Carrying out such other duties as may be required from time to time by the Managing Director.

Post: Property Manager (RICS) Hours: Monday to Friday 9am-6pm Other hours as required from time to time. Location: Offices at Dene Street, Dorking Responsible to: Managing Director Post Objective: To manage clients' property to ensure compliance with lease obligations, RICS guidelines, and attending to duties in accordance with good property management practice, ensuring clients are satisfied and legal obligations complied with. Salary: Within range £40,000 - £50,000 plus benefits Main Duties: Responsibility for day to day management of managed property and portfolios, ensuring all tasks are completed, files are updated and ensuring clients are properly advised and actions undertaken. Answering telephone calls and dealing with clients and tenants as required. Oversee repairs, maintenance, health & safety, and statutory compliance of managed portfolio. Ensuring contractors are properly briefed and instructed as necessary. Administering contractors and utilities plus any other invoices in connection with managed portfolio. Actioning issues raised by freeholders, leaseholders or associated parties. Inspecting managed properties as required, recording findings and notifying clients of result. Responsibility for all managed property keys and ensuring properly logged and detailed. Administrating day to day matters, input and use of property management software system for client and property detail and ensuring up to date, with particular use of diary system. Notifying others in due time rent review, lease renewal and programmed maintenance requirements. Assisting as and when necessary the other Surveyors or apprentices. Carrying out such other duties as may be required from time to time by the Managing Director.

Who is Cprime? Our mission is to enable our clients to turn ideas into action faster. Our globally diverse team transforms businesses with consulting, managed services, software, and custom solutions that keep us engaged with clients for true lifetime value. We are curious, passionate, motivated about taking action, and thrive on change. At Cprime, you're encouraged to grow and stretch your skills to build creative, outside-of-the-box solutions. We continuously challenge each other to work smarter and adapt to new ideas. Our Cprimers are given the flexibility to work, opportunities to collaborate, and have fun along the way. The business is growing rapidly, and so the opportunities for personal development are huge. As an Engagement Director, a summary of your role involves: Leading a team, in managing and growing a portfolio of projects/customers and you will be passionate about defining and developing solutions that meet customer challenges and understand the commercial balance required to deliver these solutions between top and bottom-line growth. Drive high customer engagement and be comfortable with balancing multiple competing demands whilst leading and developing a diverse and highly talented team and promoting and inspiring our core values right across the delivery team. Key participant in leading and delivering time-pressure bids, including pricing and customer presentations. Having high commercial awareness and the ability to manage, report, and analyse GP, EBITDA, and project margins for your customers. Proven ability to attain and retain customers with high satisfaction levels. We want our people and our customers to be proud of the services we provide, and you have a key part to play in this. Outcomes Sought: Customer Delivery You will have full accountability for the delivery of end-to-end customer engagements, ensuring our customers are at the heart of everything we do, understanding their ways of working, and successfully delivering for them, with full accountability for enterprise and mid-market segments of high complexity. A requirement to spend a considerable amount of time engaged in Customer forums (e.g., Steering Groups, etc.) and travel to Customer sites from time to time, and be accountable for the customer satisfaction scores and feedback. Commercial Growth You will work closely with Sales colleagues to build and support compelling proposals and customer offerings, which will enable and support our continued growth ambition for Cprime and deliver profitable outcomes. You will have your own P&L per customer and be accountable for that. You will take ownership of the monthly and quarterly forecasting of team costs and project revenues, reviewing actual performance against forecast, understanding gaps, and putting corrective measures in place, as appropriate and for achieving GP targets. Identifying new key stakeholders of interest and making an introduction to the Sales team when a need is identified. Oversee and support the Engagement Manager, ensuring the accuracy of Associates' Timesheets and approving as needed. Utilising the internal bench prior to Associates to ensure the most cost-effective approach is utilised. People Leadership You will help lead a team of diverse professionals across Functional and Technical teams located globally. You will ensure that we continue to have world-class levels of engagement and that we are ensuring that our teams deliver excellently through the use of our methodologies and accelerators, and are suitably skilled. Lead the team in identifying areas for improvement and implementing solutions to enhance productivity, quality, and team morale. Mentor and coach junior colleagues to develop their knowledge within the Delivery space. Where applicable, provide effective line management to your direct reports. Delivery Management Successfully manage Customer Satisfaction, internal Employee Engagement and account Profitability, whilst overseeing deliverables for the customer in full. Supporting Cprime with the necessary mechanisms and processes to enable new service lines to be sold. Create the deliverables as part of the Statement of Works independently for review as part of internal governance, considering risks and ensuring the contractual commitments are deliverable within the quoted price.' Ensure that all contractual deliverables are met on time. Oversee the creation and collection of the client measures to demonstrate that Cprime is delivering value. Be seen by clients as the dedicated point of contact/escalation to the client. Oversee the successful onboarding of associates to the engagement and undertake the day-to-day activities with the client and the associates. Oversee the creation of the Associate Requests and Delivery Records. Oversee the internal CRM Systems and raise associate and contract requests. What you'll bring: We'll expect you to be part of the team and deliver your service in line with our values. Human: thoughtful, intentional, ethical, ingenious. Curious: open-minded, questioning, inquisitive. Collaborative: adaptable, humble, self-aware, transparent. Performance driven: client-focused, leadership, outcomes, results. Pioneering: trailblazing, risk-taking, up for a challenge. Bold: confident, courageous, decisive, direct. The must haves: Strong stakeholder management and communication skills will be required to forge relationships with other Engagement Directors and the Sales team, as examples. With the addition of working closely with global teams across the US, India, Ukraine, and more. Ability to recruit and retain a strong team of consultants, as well as resource planning and management. Previous experience in People Leadership, which will include, amongst other things, supporting employees' personal growth through day-to-day role and opportunities for stretch. Demonstrable experience of customer accountability and successful deliveries Provide thought leadership through the development of case studies, blogs, and webinars. Able to demonstrate a learning speed to allow you to onboard quickly into a client account and demonstrate understanding of key products (I.e. our Learning, Agility, and Tooling offerings). Lived experience of demonstrating and articulating account status. Stakeholder Management experience at the Exec and senior level. Capacity to identify, manage, and mitigate account risks where necessary. Ability to co-facilitate workshops, reviews, and other collaboration events. Represent and enhance the Cprime brand on engagements with our clients. Credible commercial acumen to identify and explore potential follow-on work. Build and develop the creation of a portfolio strategy - with a holistic approach, have a voice about sales targets, new client targets, areas of differentiation, etc. Support pre-sales activities across current and new logos. We all have our part to play: We're committed to our vision and demonstrate behaviours which are in line with our core values. We ensure that all aspects of our work are delivered with a customer focus to all internal and external users in line with our internal/external service offer. We uphold our commitment to inclusion, equality and diversity. We're aware of our personal responsibilities regarding health and safety, and ensure that our Health & Safety policies are adhered to in all aspects of our work. We treat all data with respect, ensuring we only use it for the correct purpose and that it is handled safely and securely. We promote and achieve Value for Money (VfM) within our areas and across the organisation. This job description is intended to give the post holder an appreciation of the role envisaged and the range of duties and responsibilities to be undertaken. It does not attempt to detail every activity. Specific tasks and objectives will be agreed with the post holder at regular intervals. The post holder will be required at all times to perform any other reasonable task, as requested by the Line Manager, in order to meet the operational needs of the business.

Summary Dext is a fast-growing fintech transforming bookkeeping through AI and machine learning. Our platform empowers businesses, accountants, and bookkeepers to simplify accounting processes and make smarter, more timely financial decisions. In 2024, Dext joined the IRIS Software Group, further strengthening our ability to deliver end-to-end accountancy solutions. We've achieved 99.5% data accuracy, saved over 35 million hours of manual data entry, and are trusted by 12,000 firms and 700,000 businesses globally. With integrations across all major accounting software and over 11,500 financial sources, we're proud to be at the forefront of innovation in the accounting space. Dext is looking for a Director of Financial Control who will lead our global accounting function, ensuring high-quality financial reporting, strong controls, and scalable processes to support continued growth. This role reports directly to Dext's VP of Finance and manages a team of 12 (with 9 direct reports) covering financial accounting, AP, AR, banking, financial systems and payroll over a number of geographies. Job Duties & Responsibilities Responsible for accounting and compliance across the UK, France, Australia and North America. Ensuring clean and efficient audits and all statutory reporting. Work with outsourced accountants to meet deadlines and deal with queries Lead the modernisation of Dext's financial engine, architecting and deploying automation and AI solutions to transform the month-end close and deliver a fast, insights-led reporting process. Work closely with the FP&A team to achieve a seamless, efficient and insightful month-end process including ownership of the management accounts and high level analysis. Create and implement new controls, continuously improving existing ones and achieve compliance with relevant control frameworks. Treasury management and managing the banking relationships across the group. Lead, develop and coach a team of 12, setting clear objectives and fostering a high-performing, collaborative culture. Work closely with the IRIS finance team to fulfill group audit and reporting requirements as well as exchanging best practice and aligning common processes where practical. Lead significant finance transformation initiatives, such as the conversion to IFRS reporting. Knowledge, Skills and Abilities Solid understanding of accounting and finance principles Strong business partnering and interpersonal skills Organised, flexible and easily adaptable to changing conditions Ability to work well in high pressure situations to meet deadlines Strong project management skills Ability to multi-task and manage numerous simultaneous priorities High energy, high ownership of work product and dedication and commitment to driving results Requirements 10+ years progressive accounting experience, including several years in a senior management role Experience managing and developing sizeable accounting teams Experience in a SaaS environment or accounting firm Accounting degree and/or chartered accountant qualification NetSuite experience desirable Willing to work flexible hours as required for month-end close and financial reporting process Proven experience leading audits and statutory reporting across multiple jurisdictions

Title: Operations and Administration Manager Location: Birmingham, United Kingdom Type: Full-time Benefits: Company car, holiday pay, company pension Do you thrive in a fast-paced environment and are passionate about exceeding expectations? Are you a proven leader with a record of leading and building high-performing teams? If so, Diaspora Insurance seeks someone qualified to join our dynamic team as an Operations and Administration Manager! Destiny Finance Ltd t/a Diaspora Insurance is a consultancy firm based in Birmingham, United Kingdom, that specialises in the designing, marketing and distribution of insurance products & risk management solutions targeted at foreign nationals living and working in developed markets like the UK, EU, North America, Canada, Australia & New Zealand. You will be joining a dynamic and ambitious firm focused on making a huge impact on expatriate communities in terms of managing their insurable risks. About The Role The Operations & Admin Manager (OAM) reports to the Channels Director. This role is critical in ensuring that all processes are efficient, compliant, and aligned with the company's strategic goals. The Insurance Operations Manager will be responsible for managing teams, streamlining workflows, and ensuring customer satisfaction while adhering to industry regulations. They will oversee the daily operations of Diaspora Insurance, enforce company policies, ensure smooth functioning of administrative processes and efficient delivery of services to clients and all stakeholders. They are jointly responsible for managing budgets, implementing policies and procedures, and supervising staff. This role involves coordinating stakeholders, service providers, department heads and managers, conducting audits, and providing administrative support to company directors. Key Responsibilities of an Insurance Operations and Administration Manager Overseeing daily operations: This includes ensuring all departments are running smoothly and efficiently. Client acquisition, that is, from pre-sale engagements, onboarding processes and systems to post-sale customer service, including claims management. Asset management, including all fixed assets and movable ones like cars (register, service tracking, insurance, car trackers, etc.), laptops, mobile phones, tablets, cameras, and merchandise, where stock control and tracking are critical. Diaspora Insurance House building management - contractors and service providers management, building systems (fire, security, insurance, etc.) management, supplies management, expenditure control Diaspora Insurance House building usage - optimal office space allocation, including office events approval, coordination and management Liaise and co-ordinate with line managers or heads of departments to review duties and understand business units' functions, align business processes, and enhance operational efficiency. Managing budgets and expenditures: Reviewing and monitoring financial performance, preparing operational plans, and ensuring adherence to budgetary allocations. Creating systems to discourage unplanned expenditure and accountability for money spent. Creating expenditure approval structure and levels. Implementing policies and procedures: Developing and/or enforcing all approved company policies and procedures to ensure consistency and compliance. Assessing and recommending areas that need improvement and policing. Supervising staff: Participate in hiring, training, and managing staff to ensure they are performing their duties effectively and adhering to company policies. Supporting human resources management and optimal deployment. Overseeing HR systems, including staff rota and attendance in liaison with line managers. Providing administrative support: Assisting with administrative tasks, such as coordinating with partners and stakeholders, performing file audits, and offering administrative support to company directors. Managing client relationships: Acting as a liaison between clients, service providers, stakeholders, and internal teams to ensure smooth operations and address client concerns. Ensuring compliance: Monitoring compliance with relevant regulations and policies in liaison with Compliance Department and making sure we have a system to log and track all key tasks in the Compliance Department. Client communication: Communicating with clients, brokers, and other stakeholders to address inquiries, resolve issues, and ensure client satisfaction. Ensuring we have a system to log and track all tasks within the system and HR infrastructure, as well as actual customer support in the Customer Care Department. Finance & Accounts Department: Making sure we have a system to log and track all tasks on the system and hr. infrastructure, and actual day-to-day work and submissions in the Finance & Accounts Dept. Liaising with the Finance Manager to make sure systems are in place to monitor and produce all relevant reports. Specific tasks within the insurance industry Claims management: Overseeing the claims process, including verifying coverage, processing claims, and ensuring compliance with policies and regulations. Policy management: Managing policy documents, tracking policy alterations, and preparing application and administrative records. Underwriting operations: Processing underwriting data, ensuring accuracy and timeliness, and adhering to industry practices and regulations. Renewal processes: Coordinating the end-to-end insurance process, including the issuance of insurance documents and ensuring timely renewals of policies Qualifications and Skills Education: A bachelor's degree in business administration, insurance, or a related field is typically required. An MBA is an added advantage. Experience: Minimum of 5 years relevant experience in insurance operations, administration, or claims management is essential. Skills: Strong organisational, communication, and problem-solving skills are crucial. Knowledge: Knowledge of insurance products, policies, and regulation is required. Leadership: Proven leadership and team management skills. Other: Experience with relevant software and systems is a plus. Diaspora Insurance is a trading name of Destiny Finance Ltd, a company registered in England and Wales (Company Registration No. ). Authorised and regulated by the Financial Conduct Authority, FCA Registration 795897. This page includes some financial promotions. Some content is for informational purposes only and should not be considered financial advice.

About Amiqus Amiqus is the UK s most trusted compliance and onboarding platform, enabling simple, fast and secure access to products and services online. Whether moving home, changing jobs or looking for professional help, our software makes it easy for everyone involved. We re trusted by Governments, NHS, Banks and 600+ regulated organisations across sectors in the UK to help people get to work on the things that matter, faster. Why join us now? We re one of the UK s fastest growing tech companies, ranked by Deloitte Fast50 and part of Tech Nation s Future Fifty 2024 cohort. We re scaling sustainably, backed by external investment on a 10x plan tracking from £5m ARR, with expectations to exceed £50m ARR within four years. We re purpose driven, ambitious and make an impact in the work we do which is underpinned by trust in our systems and infrastructure. As we succeed, we share in our success across all levels and roles. Our offer You ll work with outstanding people across teams of up to 8-10 in a cross functional approach. The work you ll do will be challenging but with the collaborative support of other high performing people. Competitive salary plus share options build your career and make progress as we scale 12 development days each year, designed for up-skilling and meaningful growth plus a learning budget to support relevant courses and development opportunities Quarterly in-person meetups and team events to celebrate successes, review team performance and implement change linked to our growth plans Private health cover with Vitality and a suite of insurance benefits for peace of mind 34 days of annual leave to rest and recharge 5% matched pension contribution on qualifying earnings look after your future self About the role We re looking for a technically strong Engineering Manager someone who combines leadership, systems thinking and hands-on technical experience to guide a growing team and shape how we build our product. You ll: Line-manage up to 10 engineers through monthly 1:1s, coaching and progression support, helping them grow into confident, high-performing problem solvers rather than simple executors of requirements Partner closely with product managers to understand client value, anticipating needs and shaping the technical approach before problems arise Write, review and champion clear, pragmatic technical specifications that align with product goals Guide engineering standards and architectural decisions that balance scalability with speed Collaborate with other engineering managers and technical leads to deliver cohesive, cross-functional outcomes Work across multiple teams across our Adoption Pillar (building and supporting capability that will help us attract and retain new and existing clients). Ensure engineering alignment, shared standards, and cohesive delivery across our platform / products. Contribute to technical discussions and support engineers in finding sustainable, scalable solutions We re growing quickly and work on a cross functional basis. Sometimes you ll need to challenge convention, make pragmatic trade-offs and stay comfortable when things aren t fully defined. We don t separate product and engineering we work as one team, solving problems together. This role isn t about simply running ceremonies agile facilitation rotates among engineers. Your focus is technical clarity, people growth and delivering meaningful product impact through collaboration and supporting informed engineering decisions. Your Responsibilities Own the end-to-end delivery of the engineering roadmap, ensuring work is well defined, prioritised and shipped predictably. Optimise delivery velocity and flow, improving how the team plans, scopes and executes work without sacrificing quality. Proactively identify, surface and remove blockers and risks, whether technical, organisational or product-related. Own resource and capacity planning for the team, including skills coverage, workload balance, hiring needs and succession planning. Set and maintain high engineering standards across code quality, performance, security, observability and operational resilience. Act as the technical escalation point for complex delivery challenges and architectural trade-offs. You won t be expected to regularly write code, but you will be expected to understand the architecture deeply enough to support engineers. Support incident response and production issues when required, ensuring learnings translate into concrete platform and process improvements. Develop engineers through coaching, feedback and structured growth, building a high-trust, high-accountability, cross functional and team culture. In a perfect world, we d hire someone who has: Several years experience managing software engineers and have previously worked as a hands-on developer (ideally at a senior or staff level before moving into management) You ve helped teams evolve from delivery-focused to outcome-driven, developing high-performing engineering cultures You ve worked in a start-up/scale-up or product-focused environment where delivery pace and pragmatism matter You re proactive, technically fluent and confident writing and reviewing specs, proposals and architecture decisions You think in systems, connecting engineering choices directly to product outcomes You collaborate instinctively product vs. engineering vs everyone else isn t how you operate You lead with context, empathy and trust, helping your team move fast without chaos You re comfortable influencing across teams and shaping the technical direction of the product You thrive in ambiguity and see change as an opportunity to learn and improve Who are you? You ll have experience leading teams through meaningful growth or change, whether scaling a product, evolving an architecture, or leveling up engineering maturity. Are commercially aware, understanding how engineering decisions directly impact revenue, user experience and time to value. Have worked closely with clients, partners or previously been part of a client-facing team, and value fast feedback loops. Are comfortable operating between strategy and delivery, zooming out when needed but never losing sight of execution. Communicate with clarity, calm and credibility, especially when things are uncertain or under pressure. Prefer outcomes over process, and are suspicious of ceremony for its own sake. Are happy getting into the real-world detail when required, even when that means rolling up your sleeves. Build psychological safety and accountability in equal measure. Enjoy learning, sharing context and making the people around you better. Our interview process We think it s important to have an open and transparent process. The process might vary slightly depending on role and level but here s what to expect: Initial screening call with our People Experience team Engineering and leadership interview with our Lead Engineering Manager and one other Engineering Manager Product partnership interviews with the our Commercial Director and Product Lead Informal group session with 3 to 5 engineers that you would line-manage or work closely with Diverse perspectives and people of all backgrounds are welcome at Amiqus. We recognise that building an inclusive workplace requires proactivity and commitment. We acknowledge our moral and legal responsibilities to promote equal opportunities and pursue equality in our work. If we can make preparations to make sure you have a positive interview experience, please let us know. As you might expect, we care about privacy and we have a privacy policy specific for job applicants which explains how we handle your information and data.

Administration and Innovation Director - City of Birmingham page is loaded Administration and Innovation Director - City of Birminghamlocations: Merit System: Birminghamtime type: Full timeposted on: Posted 7 Days Agojob requisition id: R TARGET CLOSE DATE: 02/03/2026 PAY GRADE: Grade 34 TYPE: Full time JOB SUMMARY: The City of Birmingham is seeking to hire a motivated Administration & Innovation Director to provide strategic leadership in administrative operations, city planning, and innovation initiatives to ensure efficient, transparent, and citizen-focused services. This role supports enhancement of citizen focused services by driving the adoption of new technologies and practices that improve operational performance. The Director fosters a culture of collaboration, creativity, and continuous improvement across departments, coordinating cross-functional projects, supporting long-range planning efforts, and guiding innovation training. They champion citizen engagement and community partnerships, leveraging technological tools and resources, digital platforms, and public forums to strengthen transparency, responsiveness, and trust. The Administration & Innovation Director leverages data-driven analysis and strategic planning to deliver actionable insights to elected officials and executive leadership, promoting accountable and forward-looking governance. COMPENSATION & BENEFITS: The City of Birmingham provides competitive pay and comprehensive benefits packages to include medical and dental insurance, employer-sponsored retirement plan (pension), generous paid holidays, sick and vacation leave, and more. The pay range for this job is listed below: $89,356 - $138,632 MINIMUM QUALIFICATIONS: The following are job-related qualifications that are required for employment consideration for this position: Bachelor's degree in Business Administration, Public Administration, Management, or a closely related field from an accredited college or university. Experience managing administrative operations, including records management, regulatory compliance, and organizational procedures in a government setting. Experience implementing new technologies and digital tools that improve efficiency, transparency, and public access to information. Experience providing policy, strategic, or operational recommendations to senior leadership, boards, or governing bodies. Experience supervising staff, allocating resources, and establishing procedures to ensure accountability and efficient service delivery. Experience managing departmental or organizational budgets, including planning, monitoring, and reporting expenditures, and aligning financial resources with strategic goals. PREFERRED QUALIFICATIONS: The following are job-related qualifications deemed desirable by the City of Birmingham. These qualifications may be considered by a hiring agency when reviewing applications and inviting candidates to participate in subsequent steps in the selection processes. Certifications such as Certified Public Manager (CPM), Project Management Professional (PMP), or Information Technology Infrastructure Library (ITIL) Certification. Master's degree in Business Administration, Public Administration, Management, or a closely related field from an accredited college or university. Experience fostering collaboration and cross-functional teamwork, facilitating projects, and promoting a culture of innovation and problem-solving. Experience engaging with internal and external stakeholders, including employees, clients, community partners, or other organizational partners, to enhance communication, transparency, and trust. Experience developing, implementing, and monitoring performance metrics, dashboards, or analytics tools to support data-driven decision-making. TYPICAL JOB DUTIES: Manages the departmental budget, including planning, monitoring, and reporting expenditures, using financial management systems, budgetary guidelines, and accounting policies, in accordance with City financial policies and directives from executive leadership, to ensure fiscal responsibility, cost-effective operations, and alignment with departmental goals. Supervises and manages administrative staff and allocated resources through staff meetings, performance evaluations, scheduling tools, and procedural manuals, following City human resources policies and organizational procedures, to ensure accountability, effective service delivery, and optimal staff performance. Provides policy and strategic recommendations to elected officials and executive leadership using policy analyses, administrative reports, benchmarking data, and best practice research, based on City strategic plans, legislative requirements, and governance standards, to inform decision-making and support effective governance. Leads the development, implementation, and oversight of citywide innovation initiatives for City operations and services using project management tools, emerging technology assessments, process improvement methodologies, and cross-departmental collaboration, following strategic priorities, operational goals, and innovation policies approved by leadership, to enhance operational efficiency, improve citizen services, and promote continuous improvement. Evaluates emerging technologies and recommends adoption of tools and practices for City operational systems and service delivery methods using technology research, pilot programs, vendor demonstrations, and cost-benefit analyses, in alignment with City IT policies, budgetary guidelines, and operational goals, to implement solutions that provide measurable improvements to City operations. Establishes and monitors performance metrics and benchmarks for innovation projects and administrative operations using dashboards, reporting software, data analytics tools, and project management systems, based on City strategic plans, project charters, and performance standards, to assess impact, ensure accountability, and guide continuous improvement. Fosters a culture of collaboration, creativity, and problem-solving across City departments and staff teams through workshops, training sessions, team meetings, and knowledge-sharing platforms, following organizational development strategies and leadership guidance, to encourage adoption of innovative practices and strengthen cross-departmental cooperation. Develops and implements tools and platforms to engage residents, community partners, and local organizations using digital platforms, public forums, surveys, and partnership programs, in accordance with City outreach policies and communication strategies, to enhance transparency, responsiveness, and trust between City government and the community. Directs the collection, analysis, and interpretation of operational and performance data for City leadership, elected officials, and departmental teams using data analytics software, dashboards, performance reports, and operational databases, based on City governance standards, reporting requirements, and strategic priorities, to support accountable, efficient, and informed decision-making. Oversees city planning activities and the Geographic Information Systems (GIS) function for city staff, elected officials, and the public by reviewing planning reports, supervising GIS data collection and mapping, and utilizing planning software and GIS tools in accordance with municipal codes, zoning ordinances, state statutes, and city policies in order to provide accurate land use information, support development decisions, and enhance transparency in city governance. PHYSICAL DEMANDS: Job is primarily sedentary involving sitting for long periods of time, but may involve occasional walking or standing for brief periods. WORK ENVIRONMENT: Work is conducted both indoors in office setting as well as regular field visits to external

Empower Customers. Drive Impact. Grow with Seeq. At Seeq, we're on a mission to help industrial companies transform how they work through advanced analytics and data-driven insights. As a Customer Success Manager (CSM), you'll play a pivotal role in that transformation-building deep partnerships with our customers, helping them unlock the full value of Seeq, and ensuring their long-term success. Our CSMs are trusted advisors and strategic partners. You'll act as the customer's champion, aligning their goals with Seeq's solutions, driving adoption, and ensuring seamless renewals and expansions. This is your opportunity to make a measurable impact at a fast-growing SaaS company while working with some of the world's largest and most innovative organizations. What You'll Do Be the customer's advocate: Understand their strategic goals and proactively create success plans to drive measurable outcomes. Deliver value consistently: Lead quarterly success reviews, share insights on product updates, and guide customers on their journey to achieve maximum ROI. Drive adoption: Oversee onboarding, promote training opportunities, build customer communities, and keep engagement high. Own renewals & growth: Manage the renewal process, minimize churn, and partner with Sales to identify expansion, cross-sell, and upsell opportunities. Problem-solve with impact: Anticipate challenges, connect customers to the right internal resources, and advocate for new product features when needed. Collaborate cross-functionally: Work closely with Product, Training, Support, and Sales teams to deliver a world-class customer experience. What You Bring 7+ years in a customer-facing role within B2B SaaS, technology, or industrial/manufacturing organizations. Experience working with customers in process manufacturing industries (e.g., chemicals, oil & gas, food & beverage, pharmaceuticals) and understanding their workflows and challenges. Ability to translate technical solutions into business value for process manufacturing clients. Strong knowledge of process manufacturing operations and KPIs to drive adoption and success. Proven ability to engage with senior leaders (Director+) at Fortune 500 companies and build lasting relationships. Experience managing renewals and driving account growth in complex, global organizations. Strong business acumen with a data-driven mindset-you know how to use customer health indicators to pivot strategies when needed. Comfort navigating enterprise IT/OT environments; knowledge of time-series and industrial data analytics is a plus. Skilled at translating corporate objectives into actionable customer strategies and delivering executive-ready presentations. Current or prior experience using Seeq's product is a huge plus. Why Join Seeq? Impactful work: Help global enterprises transform how they analyze and act on data. Culture of collaboration: Work with passionate, curious, and mission-driven colleagues in a fully remote environment. Growth opportunities: Shape your career at a company scaling rapidly across industries and markets. Customer-first philosophy: Be empowered to do what's right for customers while supported by a cross-functional team. If you're passionate about helping customers succeed, thrive on solving complex challenges, and want to make a real difference at a high-growth SaaS company, we'd love to hear from you. Seeq is a remote-first (only) company founded by serial entrepreneurs. Our executive team and board of directors have extensive experience with successful startup ventures in high-growth environments. We are founded on the idea that companies need better solutions for quickly and easily getting business insight from their industrial process data. Our mission is to provide software and services that convert that data into meaningful information that the business can use to improve profitability. We have a wonderful, kind-hearted, talented team that loves to collaborate, lead by example, and exceed our customers' expectations. We are certified as a great place to work, an emerging startup, the Technology Fast 500, and Inc. Magazine's Best Places to Work. The Perks of Working at Seeq Competitive salary plus variable commission $135,000 USD base salary Benefits: Internet and mobile phone reimbursements Generous home office allowance The best co-workers (we've analyzed the data, so we know it's true.) Pet-friendly workspace (your dog will be so happy to have you home) You love your job! Seeq provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. You must be authorized to work in the country in which you reside. Seeq does not sponsor US F1 or H-1B work visas.

Step into the pivotal role of Technical Production Manager and become the driving force behind the seamless delivery of Principal's most memorable events. You'll work closely with our Production Director, Production department, and talented Project Management team, ensuring every technical and creative element comes together to deliver outstanding experiences for our clients. If you're passionate about technical production and thrive on bringing ambitious projects to life, this is your opportunity to shine! What You'll Be Doing You will lead the planning, design, and practical delivery of all technical elements for Principal events, including video, lighting, audio, scenic and staging. You will create and maintain detailed event schedules, timelines, and essential paperwork such as kit lists, production schedules, risk assessments, technical specs, and CAD plans. You will source and contract third-party suppliers, securing the best value for the organisation and assisting clients with venue, entertainment, theming, and design choices from a technical perspective. You will manage onsite technical production, overseeing the setup, configuration, and operation of equipment to meet pre-assigned specifications. You will provide technical support and creative problem-solving during events to ensure smooth execution. You will conduct post-event evaluations and manage budget reconciliation for delivered projects. You will draft budgets, manage production costs, and coordinate technical teams to ensure events are fully staffed and executed to the highest standards. You will collaborate with both internal and external clients, maintain strong vendor relationships, and deputise for the Production Director or Senior Production Manager as needed. What We're Looking For You have proven experience in Technical Production Management within a production, creative agency, or AV company, delivering medium to large-scale events such as conferences, exhibitions, theatrical or musical shows. You are highly skilled in AutoCAD, Vectorworks or similar software, and experienced in managing a variety of live, virtual, and hybrid events. You have a deep understanding of client and production expectations, and experience working with artists or companies from overseas. You will demonstrate excellent time management skills, the ability to work under pressure, and a keen eye for detail, even when handling a varied and demanding workload. You possess thorough knowledge of Health and Safety regulations, as well as current rigging and work at height practices. You have experience setting and managing production budgets and are proficient in all Microsoft Office packages, particularly Excel. You will be a clear communicator, skilled at working collaboratively across departments and maintaining strong professional relationships with vendors and suppliers. You will have the right to work in the UK. We're looking for people who are curious, driven, and creative - if that sounds like you and you're ready to make a real impact, we'd love to hear from you. We are committed to working towards a sustainable event environment, which is reflected in our vision, communication, event delivery process and collaboration with all our stakeholders. Principal. is an equal opportunities employer. We're committed to promoting an inclusive and diverse workplace where we respect, value, and celebrate our differences. We look forward to receiving your application. Apply Now CV Application Your Name (Required) First Last Your Email Address (Required) Your Phone Tell Us About Yourself (100 words) (Required) Upload Your CV (Required) Upload your CV in .pdf, .doc or .docx format Accepted file types: pdf, doc, docx, Max. file size: 25 MB.

Please be aware we have noticed an increase in hiring scams potentially targeting Seismic candidates. Read our full statement on ourCareers page (Opens in a new tab) .Seismic is the global leader in AI-powered enablement, empowering go-to-market leaders to drive strategic growth and deliver exceptional customer experiences at scale. The Seismic Enablement Cloud is the only unified AI-powered platform that prepares customer-facing teams with the skills, content, tools, and insights needed to maximize every buyer interaction and strengthen client relationships. Trusted by more than 2,000 organizations worldwide, Seismic helps businesses achieve measurable outcomes and accelerate revenue growth. Seismic is headquartered in San Diego with offices across North America, Europe, Asia and Australia. Learn more Seismic is committed to building an inclusive workplace that ignites growth for our employees and creates a culture of belonging that allows all employees to be seen and valued for who they are. Learn more about DEI at Seismichere (Opens in a new tab) . Overview: Our sales and marketing teams help companies understand how Seismic can power collaboration internally through the use of content. We're thoughtful and committed to telling the Seismic story, with the goal to ultimately help brands focus on enabling their go-to-market teams.In your role, you'll be influential in spreading the word about our cutting-edge technology and expanding our footprint.Seismic's sales reps are passionate about our product and take a consultative approach to sell our solution across several verticals, including Financial Services, Manufacturing, High Tech, and more. This role will focus specifically on our FinServ vertical. If you are ready to spread awareness of our world-class sales enablement tool, apply today to learn more about Seismic. Who you are: A seasoned sales professional with 7+ years in solution sales, including 5 years in the high-tech/software sector, and a proven track record of driving, managing, and closing enterprise deals within the financial services space. Over 3+ years specifically focused on financial services clients across EMEA. A driven individual with proven ability to hit or exceed sales quota. An articulate individual who is able to convey our value proposition to C-Level, Sales, and Marketing executives. Someone who has proven consultative sales solution skills in a SaaS/Cloud environment. Someone who loves being on the road. Will be responsible for a large geography. Would consist of working with sales employees, attending business meetings, industry meetings or working with key customers. Bachelor's Degree or equivalent preferred Ability to travel as needed What you'll be doing: Selling Seismic Software, the Sales Enablement Solution to Fortune 1000 FinServ corporations. Manage enterprise sales cycle starting with discovery, building and managing relationships, to the close of business. Acquire new business by building a network of customers and industry contacts to facilitate sales development and successes. Partner closely with the Sales Engineering team to customize product demonstrations and architect solution packages based on client requirements. Prepare proposals that outline consultative solutions to meet client needs. Develop referrals and reference accounts by building long-term strategic relationships. Provide thought leadership in ideas and approaches to sales productivity challenges. If you are an individual with a disability and would like to request a reasonable accommodation as part of the application or recruiting process, please click here (Opens in a new tab) . Headquartered in San Diego and with employees across the globe, Seismic is the global leader in sales enablement , backed by firms such as Permira, Ameriprise Financial, EDBI, Lightspeed Venture Partners, and T. Rowe Price. Seismic also expanded its team and product portfolio with the strategic acquisitions of SAVO, Percolate, Grapevine6, and Lessonly. Our board of directors is composed of several industry luminaries including John Thompson, former Chairman of the Board for Microsoft. Seismic is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, age, race, religion, or any other classification which is protected by applicable law. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

White Collar Factory (95009), United Kingdom, London, London Director of Software Engineering About this role We are looking for a Director of Software Engineering to lead a team of 100+ engineers. We're looking for someone who is results-oriented, able to partner with business leaders and go toe-to-toe with the best engineers on technical rigour. You'll be responsible for all the technologists within a series of our 'outcome teams': established to drive forward business outcomes. You'll be an excellent leader of people and communicator. You'll be able to seamlessly switch from executive-level progress conversations, to diving deep into solutions, to contributing to strategic discussions around roadmaps. You'll be able to provide clear thinking and direction to cut through ambiguity. You'll be able to partner well with the local business leadership team and with enterprise stakeholders; providing objective assessments of the likely cost and risk trade-offs for different solutions, and clear paths forward. What you'll do Leadership of a team of 100+ technologists (Software Engineers, Quality Engineers and Architects): operating engineering at scale within a complex regulated environment Work together with Product and Design teams on the overall product roadmap for key business capabilities and goals Elevate great talent and ensure you have a clear agenda for development in the team. Actively manage performance across the team to develop talent over time Drive for effective delivery with pace and precision across the different outcome teams Liaising with and managing enterprise stakeholders primarily based in the US, who often have deep expertise on particular domains Manage a team with a blend of associates and third party engineers, and ensure effective oversight of the relevant third parties within the domain. Seek and share the context of the wider organisation, its purpose, commitments and opportunities to enable and engage your team with customer and organisational outcomes Stay up to date with the latest relevant changes in regulation and enterprise process Maintain broad knowledge and awareness of the latest relevant technologies and engineering practices Be a key voice in technical design reviews - ensuring a clear and consistent approach to engineering practices Support the career growth and development of the team What we're looking for You'll have a clear track record of leading large software engineering teams, and a proven track record of driving high performance You'll be able to solve complex challenges across people, process and technology. A high level of intellectual curiosity and comfort with ambiguity is essential. You will have the ability to deep dive on different technology options quickly and provide recommendations on a path forward. You will have excellent critical thinking skills and be able to provide thoughtful and effective counsel to leaders across the business You're passionate about recruiting and developing great engineering talent You'll be able to drive results quickly individually, whilst enabling others through the establishing of clear patterns and practices for engineering teams. You'll possess excellent communication skills, with an ability to adapt and communicate compellingly and with authenticity to any audience (including internal and external stakeholders) You'll be aware of the latest native developments within AWS and have real world experience You'll have an understanding of the latest cybersecurity trends and how they impact engineering practice You'll be able to work within enterprise policies/guidelines while customising to fit the UK to strike the right balance You're comfortable in reaching pragmatic outcomes between short-term and long-term business needs Knowledge of the UK / US regulatory, consumer lending and technology landscapes (preferred) Where and how you'll work This is a permanent position based in our London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Job Description Posted Thursday 8 January 2026 at 01:00 Great ideas come from different minds. That's why we bring together engineers, scientists, analysts, and creatives from every background - and give them the trust, tools, and freedom to make a difference. What connects us is the mission: solving meaningful problems and building capability that protects what matters most. And as the challenges evolve, so do we - working on the technologies that will shape tomorrow, not just today. Head of Operations & Delivery - National Security National Security Business Be part of a growing and highly trusted supplier into the NS domain working to deliver mission critical solutions helping to keep the nation safe, secure and prosperous. Roke is a company with deep expertise in Cyber, Digital Transformation, hardware & software capability for Operational Technology and High Assurance solutions, working closely with UK Government, protecting its interests' home and abroad. Role As NS Operations and Delivery you will directly contribute to the success of both the Roke and BU strategy by provide providing horizontal services that enable the NS BU and dock into the wider business. The role is responsible for leading the Business Operations Team, Project Management Office & Change function to achieve sustained, high-levels of delivery and operational performance within the BU. You will also work closely with the Central Operations Team, Finance, Resourcing & Recruitment and Supply Chain Management. Job Purpose Working with the Business Unit Director and other Assistant Directors, own the annual build and refresh of the Business Strategy Own the BU's implementation of Integration Business Planning (IBP), a series of activities which identify, define and communicate strategy, financial planning, performance and enterprise resources e.g. people, facilities, security, IT & networks etc To drive efficiency and effectiveness across the BU and into the wider business; instilling a supportive continuous improvement culture aligned to Operational Excellence Initiatives To enable the BU to confidently make informed and timely decisions based on accurate and insightful information and optimise its performance To enable the BU leadership to understand it's risks and opportunities and be able to make informed, risk-based decisions To support growth acceleration initiatives such as recruitment and acquisition integration Key Responsibilities Supporting the underlying NS business functions to maintain a consistently high-level of delivery across all projects - visible to customers and within Roke, quickly identifying and mitigating all significant delivery risks and issues and minimising impact Owning the BU strategy processes (yearly, quarterly, monthly) to facilitate strategy definition and execute implementation of all operational aspects of the strategy Maturing the forecasting, resourcing and recruitment processes to achieve/exceed forecast by mitigating risks or exploiting opportunities to maximise productivity Owning the development of the BU Ecosystem, including any process, policy and tooling working with Supply Chain Management Ensuring the needs of the BU (for people, facilities, IT and Infrastructure, Security, Management Information and Tooling) have accurate representation within the Integrated Business Planning Process Work with Finance to continually identify and exploit opportunities to increase profitability/margin Continually improving the BU's delivery performance focussing on efficiency and effectiveness, actively managing an up-to-date, prioritised backlog of improvements Knowledge, Skills & Experience Strong problem solver, with an innate desire to further the security and prosperity of the UK Experience of developing business strategies, and implementing cross cutting operational plans Experience in project, product and service delivery execution and assurance Experience in acquisition due diligence and integration. Technically curious, with experience of delivering bespoke technical capability, solutions and services, ideally in a consulting, engineering or professional services organisation (or within an equivalent Government/Military/Academic organisation) Experience in leading and managing virtual teams, ideally across multiple sites Experience in building and developing ecosystems of SMEs, academia and technology vendors Knowledge of the UK National Security market Experience in international markets, export controls, partnering with or selling through other entities into major programmes and marketing Built on over a 60 year heritage, Roke offers specialist knowledge in sensors, communications, cyber, and AI and ML. We change the way organisations think and act - through dynamic insights from the analysis of multiple layers of data. We take care of the innovative, technical stuff that keeps everyone safe - that's our mission, passion, and motivation. Where you'll work ROMSEY - Located within beautiful Hampshire countryside, close to the picturesque New Forest District and not far from a superb stretch of the south coast. This is no corporate concrete jungle; this is a manor house site, with ample parking an on-site gym and a driveway full of daffodils in the spring. Woking - You'll find our Woking site in a modern building on the outskirts of London. Rated excellent for sustainability by BREEAM & Fitwel certified - you'll feel better for visiting. This site provides key links to our customers in London, is a 5-minute walk from the train station, has secure parking nearby and dedicated cycle storage. Gloucester - You'll find our Gloucester site in a business park two minutes from junction 11A of the M5; The site allows easy access to our local customer base. Set on the outskirts of the Cotswolds, you are never far from a picturesque view or lunch time walk. Manchester - You'll find our Manchester site located in the heart of the City; Europe's fastest growing tech hub. You'll become a key part of Roke's growing local tech community as we support the Government levelling up agenda. There is easy, local access to our client community with great transport links and nearby local parking. You will be expected to spend a minimum of 40% of your time at your specified work location but will be expected to attend any UK sites as required to deliver the BU business objectives. International travel is unlikely. Clearances Due to the nature of this role, we require you to be eligible to achieve DV clearance. The Next Step Click apply, submitting an up-to-date CV. We look forward to hearing from you. Roke, Roke Manor, Romsey, Hampshire, United Kingdom Roke, First Floor Windmill Green, Manchester, Manchester, United Kingdom Roke, Unit K, Elmbridge East, Gloucester, Gloucestershire, United Kingdom Roke, 5th Floor, Space, Woking, Surrey, United Kingdom