Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you're buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That's why the world's most transformative organizations, from Rivian to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business. We're consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company's Most Innovative Workplaces. Ironclad has also been named to Forbes' AI 50 and Business Insider's list of Companies to Bet Your Career On. We're backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit or follow us on LinkedIn. Implementation Managers work with our largest, most complex customer implementations. They work closely with Ironclad Legal Engineers in the design and implementation of Ironclad's core product - automated workflows for contracting - which shape the way our customers handle contracts and do business across their organization. Implementation Managers oversee the entirety of the project including identifying project resources, tracking progress against success metrics, managing delivery risks and keeping stakeholders informed. As an Implementation Manager you are responsible for project success and will drive the high level strategy that enables our customers to have a smooth transition to Ironclad. Implementation Managers are customer centric, master influencers, and technologically fluent. They know how to get the right people and resources in the room to deliver. In addition to impacting customers through project oversight, we are looking for a strategic thinker who is interested in improving processes and pursuing initiatives to help our team continually grow and provide the best services to customers. This is a hybrid role based out of our London office. Office attendance is required at least twice a week on Tuesdays and Thursdays for collaboration and connection. There may be additional in-office days for team or company events. Candidates must have the unrestricted right to work in the United Kingdom. What You Will Be Doing: Manage a portfolio of multiple projects at a time. This includes overseeing project deliverables and proactively identifying risks Serve as the primary project escalation point of contact Ensure alignment across all teams, internal and external Build, maintain, and track project timelines in order to deliver on time and in scope deployments Collaborate with Legal Engineers and Customers Success Managers to ensure a smooth and successful customer experience from kick off to go live Contribute to our scale efforts by improving our project management and delivery operations processes and contributing to our best practices What We're Looking For: 7+ years as a customer facing project manager, technical program manager, or management consultant. Experience running complex technical projects, specifically including agile sprint planning, user acceptance testing, quality assurance and software release processes. You are a persuasive, results driven customer influencer with outstanding interpersonal skills. You're an exceptional verbal and written communicator. You are able to partner effectively with C Suite, VP, and Director level contacts, along with day to day users of the software. You are a team player who can work effectively in teams of technical and non technical individuals. You are skilled at collaborating with diverse teams. You can learn and drive outcomes with minimal supervision. You have a bias towards action, and gravitate towards environments where you have outsized influence on the success of outcomes for customers and colleagues. Base Salary Range: £90,000 - £102,000 The base salary range represents the minimum and maximum of the salary range for this position based out of our London office. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad's competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development. UK Employee Benefits at Ironclad: Private Medical & Dental insurance, covered at 100% for you and dependents Life assurance and Income Protection Generous leave policies, including parental leave, medical leave, and compassionate leave Family-forming support through Maven for you and your partner Monthly stipends for wellbeing, hybrid work, and (if applicable) phone use Standard pension contribution scheme Regular team events to connect, recharge, and have fun And most importantly: the opportunity to help build the company you want to work at US Full-Time Employee Benefits at Ironclad: 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available Market leading leave policies, including gender neutral parental leave and compassionate leave Family forming support through Maven for you and your partner Paid time off - take the time you need, when you need it Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use Mental health support through Modern Health, including therapy, coaching, and digital tools Pre tax commuter benefits (US Employees) 401(k) plan with Fidelity with employer match (US Employees) Regular team events to connect, recharge, and have fun And most importantly: the opportunity to help build the company you want to work at UK Employee specific benefits are included on our UK job postings Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Apr 19, 2026
Full time
Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you're buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That's why the world's most transformative organizations, from Rivian to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business. We're consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company's Most Innovative Workplaces. Ironclad has also been named to Forbes' AI 50 and Business Insider's list of Companies to Bet Your Career On. We're backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit or follow us on LinkedIn. Implementation Managers work with our largest, most complex customer implementations. They work closely with Ironclad Legal Engineers in the design and implementation of Ironclad's core product - automated workflows for contracting - which shape the way our customers handle contracts and do business across their organization. Implementation Managers oversee the entirety of the project including identifying project resources, tracking progress against success metrics, managing delivery risks and keeping stakeholders informed. As an Implementation Manager you are responsible for project success and will drive the high level strategy that enables our customers to have a smooth transition to Ironclad. Implementation Managers are customer centric, master influencers, and technologically fluent. They know how to get the right people and resources in the room to deliver. In addition to impacting customers through project oversight, we are looking for a strategic thinker who is interested in improving processes and pursuing initiatives to help our team continually grow and provide the best services to customers. This is a hybrid role based out of our London office. Office attendance is required at least twice a week on Tuesdays and Thursdays for collaboration and connection. There may be additional in-office days for team or company events. Candidates must have the unrestricted right to work in the United Kingdom. What You Will Be Doing: Manage a portfolio of multiple projects at a time. This includes overseeing project deliverables and proactively identifying risks Serve as the primary project escalation point of contact Ensure alignment across all teams, internal and external Build, maintain, and track project timelines in order to deliver on time and in scope deployments Collaborate with Legal Engineers and Customers Success Managers to ensure a smooth and successful customer experience from kick off to go live Contribute to our scale efforts by improving our project management and delivery operations processes and contributing to our best practices What We're Looking For: 7+ years as a customer facing project manager, technical program manager, or management consultant. Experience running complex technical projects, specifically including agile sprint planning, user acceptance testing, quality assurance and software release processes. You are a persuasive, results driven customer influencer with outstanding interpersonal skills. You're an exceptional verbal and written communicator. You are able to partner effectively with C Suite, VP, and Director level contacts, along with day to day users of the software. You are a team player who can work effectively in teams of technical and non technical individuals. You are skilled at collaborating with diverse teams. You can learn and drive outcomes with minimal supervision. You have a bias towards action, and gravitate towards environments where you have outsized influence on the success of outcomes for customers and colleagues. Base Salary Range: £90,000 - £102,000 The base salary range represents the minimum and maximum of the salary range for this position based out of our London office. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad's competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development. UK Employee Benefits at Ironclad: Private Medical & Dental insurance, covered at 100% for you and dependents Life assurance and Income Protection Generous leave policies, including parental leave, medical leave, and compassionate leave Family-forming support through Maven for you and your partner Monthly stipends for wellbeing, hybrid work, and (if applicable) phone use Standard pension contribution scheme Regular team events to connect, recharge, and have fun And most importantly: the opportunity to help build the company you want to work at US Full-Time Employee Benefits at Ironclad: 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available Market leading leave policies, including gender neutral parental leave and compassionate leave Family forming support through Maven for you and your partner Paid time off - take the time you need, when you need it Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use Mental health support through Modern Health, including therapy, coaching, and digital tools Pre tax commuter benefits (US Employees) 401(k) plan with Fidelity with employer match (US Employees) Regular team events to connect, recharge, and have fun And most importantly: the opportunity to help build the company you want to work at UK Employee specific benefits are included on our UK job postings Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
About The Role: We are partnering with a vibrant, mid-sized architecture practice in Central London, seeking a robust, positive, and proactive Practice Manager to join the studio and take responsibility for the smooth day-to-day running of the business. This is a varied and influential role at the heart of the business, working closely with the Directors and wider team. They are looking for someone proactive, organised, and calm under pressure, a natural problem-solver who enjoys wearing multiple hats and keeping things running seamlessly behind the scenes. You will be responsible for line managing the Front of House Coordinator and will focus on key areas such as operations, HR, finance administration, IT, ISO compliance, Health & Safety, employee relations, and more. This is a fantastic opportunity to join a reputable, design-led studio that values collaboration and growth. You'll benefit from a friendly, supportive team environment, along with perks such as a yearly team-building trip, a personal development fund, a discretionary bonus, health cash plan and more. Key Responsibilities: Oversee the day-to-day running of the studio, ensuring smooth operations across facilities, HR, IT and administration Lead office compliance including ISO9001 / ISO14001 audits, health & safety, risk assessments and statutory requirements Manage onboarding, recruitment coordination, appraisals and salary review processes in collaboration with the Director team Act as the main point of contact for the landlord, building management, IT partner and external suppliers Oversee payroll changes, benefits administration and visa compliance, liaising with external accountants and brokers Line manage the Front of House Coordinator Manage software licences, renewals and office systems, ensuring cost-effective and timely procurement Support finance processes including invoicing, expenses and year-end submissions Coordinate studio culture initiatives, socials and events, supporting a positive and well-run working environment Provide light PA and administrative support to the Directors when required Key Skills / Requirements Proven experience in a Practice / Studio Manager role within architecture, design or the built environment Highly organised, detail-oriented and confident managing multiple operational functions simultaneously Strong IT literacy with the ability to oversee systems, software and external providers Excellent communication skills with the discretion to handle sensitive information Diligent, pro-active and robust with a collaborative approach Comfortable working in a fast-paced studio environment; experience with Xero, Hubdoc, CMAP or Atvero is advantageous Strong experience using Microsoft Suite (Excel, Docs, PowerPoint, etc) To apply for this position please click on the apply button to attach your CV (and portfolio for design positions). By applying for this role, you are confirming that you agree to our Privacy Policy (full details are shown at the bottom of our website), and that all details submitted by you are correct and to the best of your knowledge. The Crowd is an equal opportunities employer and agency.
Apr 19, 2026
Full time
About The Role: We are partnering with a vibrant, mid-sized architecture practice in Central London, seeking a robust, positive, and proactive Practice Manager to join the studio and take responsibility for the smooth day-to-day running of the business. This is a varied and influential role at the heart of the business, working closely with the Directors and wider team. They are looking for someone proactive, organised, and calm under pressure, a natural problem-solver who enjoys wearing multiple hats and keeping things running seamlessly behind the scenes. You will be responsible for line managing the Front of House Coordinator and will focus on key areas such as operations, HR, finance administration, IT, ISO compliance, Health & Safety, employee relations, and more. This is a fantastic opportunity to join a reputable, design-led studio that values collaboration and growth. You'll benefit from a friendly, supportive team environment, along with perks such as a yearly team-building trip, a personal development fund, a discretionary bonus, health cash plan and more. Key Responsibilities: Oversee the day-to-day running of the studio, ensuring smooth operations across facilities, HR, IT and administration Lead office compliance including ISO9001 / ISO14001 audits, health & safety, risk assessments and statutory requirements Manage onboarding, recruitment coordination, appraisals and salary review processes in collaboration with the Director team Act as the main point of contact for the landlord, building management, IT partner and external suppliers Oversee payroll changes, benefits administration and visa compliance, liaising with external accountants and brokers Line manage the Front of House Coordinator Manage software licences, renewals and office systems, ensuring cost-effective and timely procurement Support finance processes including invoicing, expenses and year-end submissions Coordinate studio culture initiatives, socials and events, supporting a positive and well-run working environment Provide light PA and administrative support to the Directors when required Key Skills / Requirements Proven experience in a Practice / Studio Manager role within architecture, design or the built environment Highly organised, detail-oriented and confident managing multiple operational functions simultaneously Strong IT literacy with the ability to oversee systems, software and external providers Excellent communication skills with the discretion to handle sensitive information Diligent, pro-active and robust with a collaborative approach Comfortable working in a fast-paced studio environment; experience with Xero, Hubdoc, CMAP or Atvero is advantageous Strong experience using Microsoft Suite (Excel, Docs, PowerPoint, etc) To apply for this position please click on the apply button to attach your CV (and portfolio for design positions). By applying for this role, you are confirming that you agree to our Privacy Policy (full details are shown at the bottom of our website), and that all details submitted by you are correct and to the best of your knowledge. The Crowd is an equal opportunities employer and agency.
Business Development Manager page is loaded Business Development Managerlocations: Cardiff, Wales (Imaginet)time type: Full timeposted on: Posted Todayjob requisition id: R50028 Job Description: Imaginet background Imaginet provides bespoke online solutions, primarily to the transport sector, including web and app development, and complex third-party systems integrations. Our goal is to assist our clients to provide intuitive journey planning and ticket purchase options for travelling customers.We specialise in the development of transaction based solutions with high levels of integration with back office systems. Our experience shows that our commercial clients stay with us longer, commission more additional work and value our high levels of hosting service reliability and support.We deliver all projects with our in-house resources. This encompasses project management, design/UX, front end build, technical development and hosting services. We experience high levels of customer satisfaction working closely as a joint team to deliver bespoke web sites and apps underpinned by excellent hosting service reliability and support. As a result, our client relationships have proven longevity and have contributed to our core revenue. Business Development Manager In order to support continuous growth, Imaginet are looking for an Account & Business Development Manager to join the team.In this varied role, you will be responsible for both existing and new business growth and retention.The successful candidate will report to the Managing Director and will be responsible for the following: Business Development: Generate your own leads for new business through a variety of tools and techniques Identify and target new business opportunities that will maximise sales revenues and margins, through attending meetings with potential clients to promote Imaginet's app and web development solutions Identify and develop new areas for business growth Account Management: Develop & maintain allocated existing client accounts Identify and target existing client growth opportunities that will maximise sales revenues and margins Prepare and maintain existing client sales opportunities Provide excellent customer services to clients over the phone or in person General Duties : Maintain an in-depth knowledge of Imaginet's product portfolio and awareness of competitor products Maintain an awareness of industry trends Develop and maintain a sales pipeline of sufficient size to achieve agreed sales targets Learn, adopt and adhere to the company sales guidelines and standard operating procedures (SOPs). This includes maintaining and developing the Company's Zoho CRM database in accordance with company standards and developing accurate, high quality and professional sales documentation and correspondence templates Provide regular updates to the Senior Leadership Team on progress against targets Ensure all monthly sales targets (KPIs) set by management and agreed on in advance are met or exceeded Present the Company solution without misrepresenting solutions and associated products both in person & online Prepare and present quotations/proposals to sales opportunities Maximise profit on all potential sales opportunities Negotiate and close sales Establish and maintain strategic relationships, alliances and networks within industry (or any other vertical market) as well as with other key stakeholders Attend exhibitions, trade fairs and other relevant trade events to promote the Company and product to clients and to engage with potential new clients Perform any other duties related to the promotion, sales and delivery of the products, or related third party products, as directed by the management team from time to time.This list is not exhaustive and you may be required to undertake other duties, as and when required by the business. JOB QUALIFICATIONS: A background within the Transport industry Proven record in selling online business application solutions Relevant professional sales training and experience A good degree of computer literacy and technical competency Your personal characteristics will include: High degree of self-motivation Honesty and Integrity Strong negotiation skills and ability to close sales Excellent written, verbal and presentation communications skills The ability to build and foster business relationships Good understanding of technology and how it is applied in business Demonstrable evidence of organising your own time Be energetic and enthusiastic Have a strong customer solution mindset Be goal orientated Have the ability to overcome obstacles and setbacks. Willingness to learn Ability to work alone Happy to travel including overnight stays Business Unit: Imaginet Scheduled Weekly Hours: 37.5 Number of Openings Available: 1 Worker Type: Regular# Career Site: More About Jonas Software: Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.Jonas' vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of "Software for Life." We are committed to technology, product innovation, quality, and exceptional customer service.Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We're a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.
Apr 19, 2026
Full time
Business Development Manager page is loaded Business Development Managerlocations: Cardiff, Wales (Imaginet)time type: Full timeposted on: Posted Todayjob requisition id: R50028 Job Description: Imaginet background Imaginet provides bespoke online solutions, primarily to the transport sector, including web and app development, and complex third-party systems integrations. Our goal is to assist our clients to provide intuitive journey planning and ticket purchase options for travelling customers.We specialise in the development of transaction based solutions with high levels of integration with back office systems. Our experience shows that our commercial clients stay with us longer, commission more additional work and value our high levels of hosting service reliability and support.We deliver all projects with our in-house resources. This encompasses project management, design/UX, front end build, technical development and hosting services. We experience high levels of customer satisfaction working closely as a joint team to deliver bespoke web sites and apps underpinned by excellent hosting service reliability and support. As a result, our client relationships have proven longevity and have contributed to our core revenue. Business Development Manager In order to support continuous growth, Imaginet are looking for an Account & Business Development Manager to join the team.In this varied role, you will be responsible for both existing and new business growth and retention.The successful candidate will report to the Managing Director and will be responsible for the following: Business Development: Generate your own leads for new business through a variety of tools and techniques Identify and target new business opportunities that will maximise sales revenues and margins, through attending meetings with potential clients to promote Imaginet's app and web development solutions Identify and develop new areas for business growth Account Management: Develop & maintain allocated existing client accounts Identify and target existing client growth opportunities that will maximise sales revenues and margins Prepare and maintain existing client sales opportunities Provide excellent customer services to clients over the phone or in person General Duties : Maintain an in-depth knowledge of Imaginet's product portfolio and awareness of competitor products Maintain an awareness of industry trends Develop and maintain a sales pipeline of sufficient size to achieve agreed sales targets Learn, adopt and adhere to the company sales guidelines and standard operating procedures (SOPs). This includes maintaining and developing the Company's Zoho CRM database in accordance with company standards and developing accurate, high quality and professional sales documentation and correspondence templates Provide regular updates to the Senior Leadership Team on progress against targets Ensure all monthly sales targets (KPIs) set by management and agreed on in advance are met or exceeded Present the Company solution without misrepresenting solutions and associated products both in person & online Prepare and present quotations/proposals to sales opportunities Maximise profit on all potential sales opportunities Negotiate and close sales Establish and maintain strategic relationships, alliances and networks within industry (or any other vertical market) as well as with other key stakeholders Attend exhibitions, trade fairs and other relevant trade events to promote the Company and product to clients and to engage with potential new clients Perform any other duties related to the promotion, sales and delivery of the products, or related third party products, as directed by the management team from time to time.This list is not exhaustive and you may be required to undertake other duties, as and when required by the business. JOB QUALIFICATIONS: A background within the Transport industry Proven record in selling online business application solutions Relevant professional sales training and experience A good degree of computer literacy and technical competency Your personal characteristics will include: High degree of self-motivation Honesty and Integrity Strong negotiation skills and ability to close sales Excellent written, verbal and presentation communications skills The ability to build and foster business relationships Good understanding of technology and how it is applied in business Demonstrable evidence of organising your own time Be energetic and enthusiastic Have a strong customer solution mindset Be goal orientated Have the ability to overcome obstacles and setbacks. Willingness to learn Ability to work alone Happy to travel including overnight stays Business Unit: Imaginet Scheduled Weekly Hours: 37.5 Number of Openings Available: 1 Worker Type: Regular# Career Site: More About Jonas Software: Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.Jonas' vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of "Software for Life." We are committed to technology, product innovation, quality, and exceptional customer service.Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We're a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.
Noble Panacea is a new revolutionary skincare brand founded by Nobel Laureate Sir Fraser Stoddart and launched in October 2019. The ground-breaking OSMV Technology at the core of the brand enables transformational efficacy and precision. We create with intention and deep respect by adhering to the global principles of green chemistry. We take our commitment to nature and sustainability to all stages of product development, from R&D to packaging. Ultimately, we strive to promote absolute skin health by empowering all who seek authentic, natural, and ageless beauty. About the Role : We are seeking a detail oriented and proactive Procurement & Contracts Specialist to join our team. This role is responsible for sourcing high quality materials and services, supporting the management of competitive contracts, and ensuring timely, cost effective purchasing to support our operational needs. As a subject matter expert, the role will lead and collaborate with business units in establishing quality improvements, process efficiencies, managing risks and maintaining positive relationships with stakeholders across Noble Panacea's global operations. This position reports to the Procurement & Contracts Manager. Key Responsibilities Support the procurement process, including sourcing, evaluating, and selecting suppliers based on quality, cost, and delivery performance Support the Procurement & Contracts Manager in commercial negotiations, pricing, terms, and contracts to secure the best value Create, process, and track purchase orders to ensure timely delivery Monitor inventory levels and collaborate with internal teams to forecast demand Conduct market research to identify cost saving opportunities and mitigate supply risks and report findings to the Procurement Department Maintain accurate supplier records, contracts, and performance metrics Work alongside the Operations Department to resolve issues related to delivery delays, quality discrepancies, or invoice mismatches to received material. Evaluate supplier performance regarding compliance with procurement policies and ethical standards Act as a project manager to carry out the procurement process from start to finish using software Perform periodic reporting to the Procurement & Contracts Manager and Director of Finance about sourcing progress, cost saving achieved, major procurement activities, risks and mitigation plans. Support departments in drafting request for proposals (RFPs), terms of reference, evaluation criteria and sole-source justifications. Support in evaluating current procurement processes, identifying gaps and implementing improvements to increase operational effectiveness and standardization. Maintain and optimize the company's Contract Lifecycle Management (CLM) system Analyze the financial aspects of bids and proposals throughout the procurement process to ensure cost-effectiveness and compliance. Communicate effectively with both technical and business stakeholders to drive clarity and alignment. Bachelor's degree in supply chain management, business administration, or related field 5+ years of experience managing procurement processes, including strategic sourcing, RFP development, and vendor selection 5+ years of experience managing SaaS contracts and vendor agreements. Experience with ERP or procurement software (SAP) or project management software () Advanced Microsoft Excel proficiency. Experience in the luxury sector (e.g., high-end skincare) is a plus, but not required. Professional certifications (CPSM, CPP, CSCP) are a plus Skills Attention to detail Strong negotiation, communication, and analytical skills Vendor relationship management Cost analysis and budgeting Strong problem-solving to resolve procurement challenges efficiently and independently. Track record of cross-functional collaboration with legal, finance, and operations teams. Ability to prioritize and manage multiple procurement projects under tight deadlines.
Apr 18, 2026
Full time
Noble Panacea is a new revolutionary skincare brand founded by Nobel Laureate Sir Fraser Stoddart and launched in October 2019. The ground-breaking OSMV Technology at the core of the brand enables transformational efficacy and precision. We create with intention and deep respect by adhering to the global principles of green chemistry. We take our commitment to nature and sustainability to all stages of product development, from R&D to packaging. Ultimately, we strive to promote absolute skin health by empowering all who seek authentic, natural, and ageless beauty. About the Role : We are seeking a detail oriented and proactive Procurement & Contracts Specialist to join our team. This role is responsible for sourcing high quality materials and services, supporting the management of competitive contracts, and ensuring timely, cost effective purchasing to support our operational needs. As a subject matter expert, the role will lead and collaborate with business units in establishing quality improvements, process efficiencies, managing risks and maintaining positive relationships with stakeholders across Noble Panacea's global operations. This position reports to the Procurement & Contracts Manager. Key Responsibilities Support the procurement process, including sourcing, evaluating, and selecting suppliers based on quality, cost, and delivery performance Support the Procurement & Contracts Manager in commercial negotiations, pricing, terms, and contracts to secure the best value Create, process, and track purchase orders to ensure timely delivery Monitor inventory levels and collaborate with internal teams to forecast demand Conduct market research to identify cost saving opportunities and mitigate supply risks and report findings to the Procurement Department Maintain accurate supplier records, contracts, and performance metrics Work alongside the Operations Department to resolve issues related to delivery delays, quality discrepancies, or invoice mismatches to received material. Evaluate supplier performance regarding compliance with procurement policies and ethical standards Act as a project manager to carry out the procurement process from start to finish using software Perform periodic reporting to the Procurement & Contracts Manager and Director of Finance about sourcing progress, cost saving achieved, major procurement activities, risks and mitigation plans. Support departments in drafting request for proposals (RFPs), terms of reference, evaluation criteria and sole-source justifications. Support in evaluating current procurement processes, identifying gaps and implementing improvements to increase operational effectiveness and standardization. Maintain and optimize the company's Contract Lifecycle Management (CLM) system Analyze the financial aspects of bids and proposals throughout the procurement process to ensure cost-effectiveness and compliance. Communicate effectively with both technical and business stakeholders to drive clarity and alignment. Bachelor's degree in supply chain management, business administration, or related field 5+ years of experience managing procurement processes, including strategic sourcing, RFP development, and vendor selection 5+ years of experience managing SaaS contracts and vendor agreements. Experience with ERP or procurement software (SAP) or project management software () Advanced Microsoft Excel proficiency. Experience in the luxury sector (e.g., high-end skincare) is a plus, but not required. Professional certifications (CPSM, CPP, CSCP) are a plus Skills Attention to detail Strong negotiation, communication, and analytical skills Vendor relationship management Cost analysis and budgeting Strong problem-solving to resolve procurement challenges efficiently and independently. Track record of cross-functional collaboration with legal, finance, and operations teams. Ability to prioritize and manage multiple procurement projects under tight deadlines.
Overview Quest is an award-winning IT management software provider offering a broad selection of solutions that solve some of the most common and most challenging IT problems. Quest strives to be the best of the very best in everything we do. We are fanatically customer focused and are proud to support the most complex customers who have the highest IT demands in the world. It's exciting, it's rewarding, it's hard work and offers career and personal growth. We are seeking a results-driven Strategic Account Manager to focus on selling our Data Operations and Data Intelligence solutions. In this role, you will be responsible for managing and expanding relationships with our key clients, identifying opportunities for growth, and ensuring their satisfaction with Quest. You will serve as the primary liaison between Quest Software and our strategic accounts, aligning client objectives with our Data Operations and Data Intelligence solutions to drive mutual success. Responsibilities Identify and pursue opportunities to expand the use of Quest's Data Operations and Data Intelligence solutions within assigned large enterprise accounts. Develop and maintain strong, long-term relationships with key stakeholders within strategic accounts. Drive adoption and expansion of Quest's solutions through consultative selling. Understand clients' business goals, data challenges, and IT infrastructure, and develop tailored strategies to address their needs. Analyse market and industry trends to identify potential opportunities for growth within strategic accounts. Work closely with internal technical and services teams to ensure client requirements are met. Provide feedback to internal teams on client needs and market trends to inform product development and marketing strategies. Achieve or exceed assigned annual sales targets and strategic account objectives. Monitor account performance metrics and prepare regular reports on account development status and sales forecasts. Qualifications Strong sales experience with a track record of achieving or exceeding targets Proven experience as a Strategic Account Manager or Key Account Executive in the data management, software, or IT industry. Excellent communication and interpersonal skills, with the ability to build and maintain strong client relationships. Strong negotiation skills and a positive, problem-solving attitude. Experience in Data Operations, Data Intelligence, Data Governance, or Data Management solutions is highly preferred. Proficiency in CRM software and account management systems. Bachelor's degree in Business Administration, Marketing, Computer Science, or a related field preferred. Ability to travel as needed to meet with clients. Company Description At Quest, we create and manage the software that makes the benefits of new technology real. Companies turn to us to manage, modernize and secure their business, from on-prem to in-cloud, from the heart of the network to the vulnerable endpoints. From complex challenges like Active Directory management and Office 365 migration, to database and systems management, to redefining security, and hundreds of needs in between, we help you conquer your next challenge now.We're not the company that makes big promises. We're the company that fulfills them.We're Quest: Where Next Meets Now. Why work with us! -Life at Quest means collaborating with dedicated professionals with a passion for technology. -When we see something that could be improved, we get to work inventing the solution. -Our people demonstrate our winning culture through positive and meaningful relationship. -We invest in our people and offer a series of programs that enables them to pursue a career that fulfills their potential. -Our team members' health and wellness is our priority as well as rewarding them for their hard work. Quest is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Come join us. For more information, visit us on the web at Quest Careers Where next meets now. Join Quest. Job seekers should be aware of fraudulent job offers from online scammers and only apply to roles listed on using our applicant system. Note: We do not use text messaging or third-party messaging apps like Telegram to communicate with applicants, so please exercise caution if you are approached in this way and only interact with people claiming to be Quest employees if they have an email address ending
Apr 18, 2026
Full time
Overview Quest is an award-winning IT management software provider offering a broad selection of solutions that solve some of the most common and most challenging IT problems. Quest strives to be the best of the very best in everything we do. We are fanatically customer focused and are proud to support the most complex customers who have the highest IT demands in the world. It's exciting, it's rewarding, it's hard work and offers career and personal growth. We are seeking a results-driven Strategic Account Manager to focus on selling our Data Operations and Data Intelligence solutions. In this role, you will be responsible for managing and expanding relationships with our key clients, identifying opportunities for growth, and ensuring their satisfaction with Quest. You will serve as the primary liaison between Quest Software and our strategic accounts, aligning client objectives with our Data Operations and Data Intelligence solutions to drive mutual success. Responsibilities Identify and pursue opportunities to expand the use of Quest's Data Operations and Data Intelligence solutions within assigned large enterprise accounts. Develop and maintain strong, long-term relationships with key stakeholders within strategic accounts. Drive adoption and expansion of Quest's solutions through consultative selling. Understand clients' business goals, data challenges, and IT infrastructure, and develop tailored strategies to address their needs. Analyse market and industry trends to identify potential opportunities for growth within strategic accounts. Work closely with internal technical and services teams to ensure client requirements are met. Provide feedback to internal teams on client needs and market trends to inform product development and marketing strategies. Achieve or exceed assigned annual sales targets and strategic account objectives. Monitor account performance metrics and prepare regular reports on account development status and sales forecasts. Qualifications Strong sales experience with a track record of achieving or exceeding targets Proven experience as a Strategic Account Manager or Key Account Executive in the data management, software, or IT industry. Excellent communication and interpersonal skills, with the ability to build and maintain strong client relationships. Strong negotiation skills and a positive, problem-solving attitude. Experience in Data Operations, Data Intelligence, Data Governance, or Data Management solutions is highly preferred. Proficiency in CRM software and account management systems. Bachelor's degree in Business Administration, Marketing, Computer Science, or a related field preferred. Ability to travel as needed to meet with clients. Company Description At Quest, we create and manage the software that makes the benefits of new technology real. Companies turn to us to manage, modernize and secure their business, from on-prem to in-cloud, from the heart of the network to the vulnerable endpoints. From complex challenges like Active Directory management and Office 365 migration, to database and systems management, to redefining security, and hundreds of needs in between, we help you conquer your next challenge now.We're not the company that makes big promises. We're the company that fulfills them.We're Quest: Where Next Meets Now. Why work with us! -Life at Quest means collaborating with dedicated professionals with a passion for technology. -When we see something that could be improved, we get to work inventing the solution. -Our people demonstrate our winning culture through positive and meaningful relationship. -We invest in our people and offer a series of programs that enables them to pursue a career that fulfills their potential. -Our team members' health and wellness is our priority as well as rewarding them for their hard work. Quest is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Come join us. For more information, visit us on the web at Quest Careers Where next meets now. Join Quest. Job seekers should be aware of fraudulent job offers from online scammers and only apply to roles listed on using our applicant system. Note: We do not use text messaging or third-party messaging apps like Telegram to communicate with applicants, so please exercise caution if you are approached in this way and only interact with people claiming to be Quest employees if they have an email address ending
As an Enterprise Account Director, you will drive the growth of Opus 2 solutions within the world's leading law firms. You will build and expand strategic relationships within a portfolio of large law firms, identifying high-value opportunities and leading enterprise sales cycles from discovery through to close. This includes expanding existing Opus 2 subscriptions into new case teams, introducing the platform into additional offices where it may already be used in another geography (for example expanding from US offices into the UK or EMEA office). The majority of opportunities in this role come from identifying new case teams, use cases, or offices within large law firms and expanding Opus 2's footprint through strategic account development, including introducing new capabilities such as AI into existing client workflows. In some cases, the role may also involve developing opportunities with firms that are not yet Opus 2 customers, although the primary focus is expanding Opus 2's footprint within existing strategic accounts. This role requires a highly proactive enterprise seller who can independently create and progress opportunities and who can take full ownership of progressing deals from initial engagement through to close. Successful candidates operate with autonomy and pace while managing complex, multi-stakeholder enterprise sales cycles. Enterprise Account Directors manage the full deal lifecycle while working closely with internal teams across Solutions Consulting, Customer Success, Marketing, Product, and Hearings. What you'll be doing Build trusted relationships with partners, heads of disputes, litigation support teams, and innovation leaders within target firms. Develop and execute strategic account plans for a portfolio of top-tier law firms, identifying priority practices, stakeholders, and opportunities for expansion. Analyse firm strategy, practice priorities, and market positioning to identify where Opus 2 can deliver the most strategic value. Identify and create new opportunities through proactive outreach, relationship development, and internal referrals. Lead consultative enterprise sales cycles from discovery through to close. Clearly articulate the commercial value of Opus 2 solutions and position them effectively within each client's workflow and strategic priorities. Translate discovery insights and client discussions into clear commercial proposals that anchor Opus 2's value to the client's objectives and case needs. Maintain deal momentum by defining clear next steps, managing stakeholders, and progressing opportunities at pace. Achieve defined sales targets and quota on a monthly, quarterly, and annual basis. Collaborate closely with Solutions Consultants, Customer Success, Marketing, and Hearings teams to develop and progress opportunities. Maintain disciplined pipeline management and forecasting accuracy within Salesforce. Contribute insights from client conversations to inform product development, marketing initiatives, and sales strategy. Represent Opus 2 at client meetings, industry events, and marketing initiatives. What we're looking for in you We are looking for a highly driven enterprise seller who thrives in complex, relationship-driven sales environments. The ideal candidate demonstrates strong ownership, strategic thinking, and the ability to independently create and drive opportunities within large law firms through a multi-threaded stakeholder approach. Proven experience selling technology solutions into large law firms. Experience navigating complex organisations with multiple stakeholders and enterprise sales cycles. A consistent track record of meeting or exceeding enterprise sales targets. Strong pipeline discipline and forecasting accuracy. Executive presence and excellent written and verbal communication skills. Ability to communicate effectively with senior stakeholders including partners, practice leaders, and operational leaders. Strong understanding of enterprise sales methodology and consultative sales processes. Core Competencies Ownership and accountability - takes full responsibility for opportunities and drives them forward without constant direction. Strategic thinking - able to analyse firm strategy, practice priorities, and market positioning to identify high-value opportunities and align Opus 2 solutions accordingly. Pipeline creation - comfortable generating new opportunities through proactive outreach and stakeholder engagement. Commercial judgement - able to position value clearly, develop commercially sound proposals, and negotiate effectively within enterprise sales cycles. Attention to detail - maintains disciplined pipeline management and reliable forecasting. Communication - able to craft clear, persuasive messaging and communicate effectively with senior stakeholders. Internal collaboration - works effectively across sales, solutions consulting, marketing, and customer success teams. Personal Attributes Highly proactive and self-directed. Strong intellectual curiosity and problem-solving ability. Comfortable operating in fast-paced, evolving environments. Strong organisational skills and attention to detail. Professional credibility with senior legal stakeholders. What Success Looks Like Success in this role means building strong relationships within target firms, expanding adoption of Opus 2 across additional case teams and offices, and developing a pipeline of high-value opportunities that progress through the enterprise sales cycle. Enterprise Account Directors operate with autonomy, create opportunities through strategic account planning and proactive outreach, and consistently drive deals forward with pace and discipline. Working for Opus 2 Opus 2 is a global leader in legal software and services, trusted partner of the world's leading legal teams. All our achievements are underpinned by our unique culture where our people are our most valuable asset. Working at Opus 2, you'll receive: Contributory pension plan. 26 days annual holidays, flexible working, and length of service entitlement. Health Insurance. Loyalty Share Scheme. Enhanced Maternity and Paternity. Employee Assistance Programme. Electric Vehicle Salary Sacrifice. Cycle to Work Scheme. Calm and Mindfulness sessions. A day of leave to volunteer for charity or dependent cover.
Apr 18, 2026
Full time
As an Enterprise Account Director, you will drive the growth of Opus 2 solutions within the world's leading law firms. You will build and expand strategic relationships within a portfolio of large law firms, identifying high-value opportunities and leading enterprise sales cycles from discovery through to close. This includes expanding existing Opus 2 subscriptions into new case teams, introducing the platform into additional offices where it may already be used in another geography (for example expanding from US offices into the UK or EMEA office). The majority of opportunities in this role come from identifying new case teams, use cases, or offices within large law firms and expanding Opus 2's footprint through strategic account development, including introducing new capabilities such as AI into existing client workflows. In some cases, the role may also involve developing opportunities with firms that are not yet Opus 2 customers, although the primary focus is expanding Opus 2's footprint within existing strategic accounts. This role requires a highly proactive enterprise seller who can independently create and progress opportunities and who can take full ownership of progressing deals from initial engagement through to close. Successful candidates operate with autonomy and pace while managing complex, multi-stakeholder enterprise sales cycles. Enterprise Account Directors manage the full deal lifecycle while working closely with internal teams across Solutions Consulting, Customer Success, Marketing, Product, and Hearings. What you'll be doing Build trusted relationships with partners, heads of disputes, litigation support teams, and innovation leaders within target firms. Develop and execute strategic account plans for a portfolio of top-tier law firms, identifying priority practices, stakeholders, and opportunities for expansion. Analyse firm strategy, practice priorities, and market positioning to identify where Opus 2 can deliver the most strategic value. Identify and create new opportunities through proactive outreach, relationship development, and internal referrals. Lead consultative enterprise sales cycles from discovery through to close. Clearly articulate the commercial value of Opus 2 solutions and position them effectively within each client's workflow and strategic priorities. Translate discovery insights and client discussions into clear commercial proposals that anchor Opus 2's value to the client's objectives and case needs. Maintain deal momentum by defining clear next steps, managing stakeholders, and progressing opportunities at pace. Achieve defined sales targets and quota on a monthly, quarterly, and annual basis. Collaborate closely with Solutions Consultants, Customer Success, Marketing, and Hearings teams to develop and progress opportunities. Maintain disciplined pipeline management and forecasting accuracy within Salesforce. Contribute insights from client conversations to inform product development, marketing initiatives, and sales strategy. Represent Opus 2 at client meetings, industry events, and marketing initiatives. What we're looking for in you We are looking for a highly driven enterprise seller who thrives in complex, relationship-driven sales environments. The ideal candidate demonstrates strong ownership, strategic thinking, and the ability to independently create and drive opportunities within large law firms through a multi-threaded stakeholder approach. Proven experience selling technology solutions into large law firms. Experience navigating complex organisations with multiple stakeholders and enterprise sales cycles. A consistent track record of meeting or exceeding enterprise sales targets. Strong pipeline discipline and forecasting accuracy. Executive presence and excellent written and verbal communication skills. Ability to communicate effectively with senior stakeholders including partners, practice leaders, and operational leaders. Strong understanding of enterprise sales methodology and consultative sales processes. Core Competencies Ownership and accountability - takes full responsibility for opportunities and drives them forward without constant direction. Strategic thinking - able to analyse firm strategy, practice priorities, and market positioning to identify high-value opportunities and align Opus 2 solutions accordingly. Pipeline creation - comfortable generating new opportunities through proactive outreach and stakeholder engagement. Commercial judgement - able to position value clearly, develop commercially sound proposals, and negotiate effectively within enterprise sales cycles. Attention to detail - maintains disciplined pipeline management and reliable forecasting. Communication - able to craft clear, persuasive messaging and communicate effectively with senior stakeholders. Internal collaboration - works effectively across sales, solutions consulting, marketing, and customer success teams. Personal Attributes Highly proactive and self-directed. Strong intellectual curiosity and problem-solving ability. Comfortable operating in fast-paced, evolving environments. Strong organisational skills and attention to detail. Professional credibility with senior legal stakeholders. What Success Looks Like Success in this role means building strong relationships within target firms, expanding adoption of Opus 2 across additional case teams and offices, and developing a pipeline of high-value opportunities that progress through the enterprise sales cycle. Enterprise Account Directors operate with autonomy, create opportunities through strategic account planning and proactive outreach, and consistently drive deals forward with pace and discipline. Working for Opus 2 Opus 2 is a global leader in legal software and services, trusted partner of the world's leading legal teams. All our achievements are underpinned by our unique culture where our people are our most valuable asset. Working at Opus 2, you'll receive: Contributory pension plan. 26 days annual holidays, flexible working, and length of service entitlement. Health Insurance. Loyalty Share Scheme. Enhanced Maternity and Paternity. Employee Assistance Programme. Electric Vehicle Salary Sacrifice. Cycle to Work Scheme. Calm and Mindfulness sessions. A day of leave to volunteer for charity or dependent cover.
Overview Principal Mechanical Engineer (Building Services) - Feltham, Middlesex; Basingstoke, Southampton, Guildford (UK locations). What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives and shape a career as unique as you. Responsibilities As a principal mechanical engineer you will be taking a leading role in a number of our most prestigious projects. Work in a joint leadership capacity within a mechanical, electrical and public health (MEP) discipline team providing design and technical advice in a WSP project manager capacity on a wide range of projects. Supervise the completion of detailed designs and supervise the work of others in this function. Consider the feasibility of the project and lead the overall feasibility study. Take responsibility for and direct others in the production of detailed/performance specification. Act as the client's key point of contact and responsible for overall project delivery in terms of client deliverables and internal KPI's. Business Development Provide excellent client care & the opportunities to develop additional business for the team. Assist with developing the client relationship to promote new commissions. Promote WSP's capabilities and expertise in the region. Management Take responsibility for and direct others in the production of detailed and performance specification for the discipline subject to review by colleagues prior to issue. Development and line management of junior staff. Regularly brief the project team, explaining the appointment. Ensure contracts/letters of intent are in place for all projects before work starts. Maintain project overview & understanding of the team workload & associated resource requirements, and work with the team leaders to ensure resources are fully utilised across your associated projects. Hold regular team meetings to discuss resourcing, staff issues, H&S, quality, training & development & all other relevant issues, including UK & Board briefs in support of your Discipline's Team Leader. The Heathrow team is a close group of engineers working together in an effective and cooperative team atmosphere with a flexible hybrid working model to working practices. The Heathrow team are directly involved in mission critical building and infrastructure projects at Europe's busiest airport. Lead an engineering delivery team in providing innovative and sustainable solutions and act as a client-facing representative of WSP. Incorporate sustainability, net zero carbon, digital design, modern methods of construction and smart systems into your design work. Your Team Our team is comprised of 10 engineers and part of a wider group of 35 engineers across Mechanical, Electrical and Public Health in Guildford and Basingstoke. Core team is Heathrow based with capability to work from Southampton, Basingstoke and Guildford or from home for portions of the week; many team members alternate offices. Reporting to the Heathrow Director, Huso Yildirim, responsible for both technical and project delivery elements. Aligned with graduate, senior and principal engineers in supporting roles, plus dedicated BIM and Sustainability specialists. What we will be looking for Ability to work as part of a team, and to take a leading role in managing engineers toward project delivery. Apply technical judgment and resourcefulness to feasibility studies, concept, scheme and detailed design, and construction support phases. Represent WSP to clients while understanding and delivering client needs in engineering solutions. Working knowledge of UK mechanical building services design, including relevant standards, codes and regulations; proven track record delivering UK Building Services MEP projects. Working understanding of latest mechanical design software to allocate/direction of work on projects. Proven ability to work with Revit MEP or other 3D design software for project work allocation. Ability to manage technical, cost and programme elements of project delivery. Must be able to obtain UK vetting level of Security Check (SC). What's in it for you We offer work-life balance and hybrid working arrangements across the UK; flexibility to work from home two days a week and to collaborate in modern offices. Inclusivity & Belonging: we welcome varied backgrounds and experiences and support a culture of inclusion and belonging with employee resource groups and wellbeing initiatives (Thrive programme, Virtual GP, menopause support, Gymflex, etc.). Flex your time: part-time/flexible working, the option to purchase additional leave, and use of bank holidays to suit you. WSP My Hour allows one hour per day for personal activities with time made up as needed. We invest in development through training, mentoring, or Chartership. We encourage applications from suitably qualified candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident employer, we will interview all disabled applicants who meet essential criteria and will provide workplace adjustments if requested.
Apr 18, 2026
Full time
Overview Principal Mechanical Engineer (Building Services) - Feltham, Middlesex; Basingstoke, Southampton, Guildford (UK locations). What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives and shape a career as unique as you. Responsibilities As a principal mechanical engineer you will be taking a leading role in a number of our most prestigious projects. Work in a joint leadership capacity within a mechanical, electrical and public health (MEP) discipline team providing design and technical advice in a WSP project manager capacity on a wide range of projects. Supervise the completion of detailed designs and supervise the work of others in this function. Consider the feasibility of the project and lead the overall feasibility study. Take responsibility for and direct others in the production of detailed/performance specification. Act as the client's key point of contact and responsible for overall project delivery in terms of client deliverables and internal KPI's. Business Development Provide excellent client care & the opportunities to develop additional business for the team. Assist with developing the client relationship to promote new commissions. Promote WSP's capabilities and expertise in the region. Management Take responsibility for and direct others in the production of detailed and performance specification for the discipline subject to review by colleagues prior to issue. Development and line management of junior staff. Regularly brief the project team, explaining the appointment. Ensure contracts/letters of intent are in place for all projects before work starts. Maintain project overview & understanding of the team workload & associated resource requirements, and work with the team leaders to ensure resources are fully utilised across your associated projects. Hold regular team meetings to discuss resourcing, staff issues, H&S, quality, training & development & all other relevant issues, including UK & Board briefs in support of your Discipline's Team Leader. The Heathrow team is a close group of engineers working together in an effective and cooperative team atmosphere with a flexible hybrid working model to working practices. The Heathrow team are directly involved in mission critical building and infrastructure projects at Europe's busiest airport. Lead an engineering delivery team in providing innovative and sustainable solutions and act as a client-facing representative of WSP. Incorporate sustainability, net zero carbon, digital design, modern methods of construction and smart systems into your design work. Your Team Our team is comprised of 10 engineers and part of a wider group of 35 engineers across Mechanical, Electrical and Public Health in Guildford and Basingstoke. Core team is Heathrow based with capability to work from Southampton, Basingstoke and Guildford or from home for portions of the week; many team members alternate offices. Reporting to the Heathrow Director, Huso Yildirim, responsible for both technical and project delivery elements. Aligned with graduate, senior and principal engineers in supporting roles, plus dedicated BIM and Sustainability specialists. What we will be looking for Ability to work as part of a team, and to take a leading role in managing engineers toward project delivery. Apply technical judgment and resourcefulness to feasibility studies, concept, scheme and detailed design, and construction support phases. Represent WSP to clients while understanding and delivering client needs in engineering solutions. Working knowledge of UK mechanical building services design, including relevant standards, codes and regulations; proven track record delivering UK Building Services MEP projects. Working understanding of latest mechanical design software to allocate/direction of work on projects. Proven ability to work with Revit MEP or other 3D design software for project work allocation. Ability to manage technical, cost and programme elements of project delivery. Must be able to obtain UK vetting level of Security Check (SC). What's in it for you We offer work-life balance and hybrid working arrangements across the UK; flexibility to work from home two days a week and to collaborate in modern offices. Inclusivity & Belonging: we welcome varied backgrounds and experiences and support a culture of inclusion and belonging with employee resource groups and wellbeing initiatives (Thrive programme, Virtual GP, menopause support, Gymflex, etc.). Flex your time: part-time/flexible working, the option to purchase additional leave, and use of bank holidays to suit you. WSP My Hour allows one hour per day for personal activities with time made up as needed. We invest in development through training, mentoring, or Chartership. We encourage applications from suitably qualified candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident employer, we will interview all disabled applicants who meet essential criteria and will provide workplace adjustments if requested.
Gravitee is a 2025 Gartner Magic Quadrant Leader, on a mission to govern the world's intelligence. We deliver the industry's most advanced platform for Any API, Any Event, and Any AI Agent, trusted by global leaders like Michelin, Roche, and Blue Yonder. Why join us? The Mission: We are the first to bridge traditional API Management with the new frontier of AI Agent Security The Momentum: A high-growth Leader - combining market credibility with startup speed The DNA: We hire people who Hold Nothing Back - passionate builders who want to redefine digital infrastructure Don't just watch the AI revolution. Build the infrastructure that controls and secures it. The Role: AI is reshaping how organisations build, ship, and scale digital products and APIs are the connective tissue that makes it possible. As a Director of AI Strategy & Engineering, you'll play a critical role in shapingour Builder Experience and lead the team responsible for executing it. You will lead a squad of DevEx and Platform Engineers to build an AI-augmented ecosystem that optimises every phase of the lifecycle, from product ideation to production deployment. As a founding AI leader, you will own the end-to-end playbook for operationalising intelligence, building both the technological infrastructure and the team culture from the ground up in a dedicated, greenfield environment. What You'll Be Doing At Gravitee, impact isn't abstract, it's visible. In this role, you will: Team Leadership & Management Build the Squad: scale a high-performing team of Developer Experience and Platform Engineers. Mentorship: Foster a culture of technical excellence and user empathy, ensuring your team view internal Product Managers and Developers as their primary customers. Resource Planning: Balance the roadmap between long-term R&D (e.g., experimenting with new LLM agents) and immediate tactical fixes that unblock the engineering organisation. Strategy & Vision Define the roadmap for the Internal Developer Platform (IDP) with a "Zero-Friction" mindset. Drive the adoption of AI-native workflows by bridging the gap between cutting-edge LLM capabilities and the operational realities of a high-speed development environment. Platform Architecture & Context Engineering Lead the technical implementation of the platform. This involves integrating LLMs into our version control, issue tracking (Jira/Linear), and documentation tools. Own Context Management: Ensure our internal AI tools have the right context (codebase knowledge, historical PRDs, architecture decision records) to provide accurate, hallucination-free assistance. Workflow Acceleration For Product: Build tools that ingest user feedback and assist in drafting rigorous Product Requirement Documents (PRDs). For Engineering: Integrate coding assistants that go beyond autocomplete, enabling entire scaffolding generation based on the PRDs created in the previous step. Metrics & Reporting Define and track the "Physics of Gravitee": Speed, Velocity, and Quality. Report on AI Adoption: usage rates of internal tools, acceptance rates of AI-generated code/specs. Report on Productivity: DORA metrics (Deployment Frequency, Lead Time for Changes) and "Time-to-Spec." Your impact will be visible, measurable, and global. Essential Skills 3+ years of experience managing engineering teams (DevEx, Platform, or Tooling teams preferred). You have a track record of hiring great talent and helping them grow. 7+ years in software engineering with a recent, deep focus on Generative AI and LLMs. You understand that "building" involves writing specs just as much as writing code. You have empathy for Product Managers and Designers. Deep understanding of the SDLC (Software Development Life Cycle). Familiarity with RAG (Retrieval-Augmented Generation), Vector Databases, and Context Engineering. Data-Driven: You don't guess; you measure. You are comfortable defining KPIs and presenting them to executive leadership. Who Thrives at Gravitee At Gravitee, our growth is powered by people who bring passion to what they build, act with professionalism in how they work, and hold nothing back in their commitment to doing things well. You'll do well here if you: Care deeply about quality, clarity, and impact Are curious, adaptable, and excited by emerging technologies like AI Take ownership and follow through Value collaboration, openness, and continuous improvement Bonus points if you've worked with APIs, cloud-native platforms, AI-enabled systems, or open source, but curiosity matters most. Life at Gravitee At Gravitee, we invest in humans, not just roles. You'll get: Competitive medical coverage Pension / 401k program options Stock options - you build it, you own it 25 days holiday + in-country national holidays 3 mental health days + wellness allowance Your birthday off Professional development budget to fuel your growth Hybrid work culture with hubs across regions Quarterly team events + annual offsite at an exciting location A meaningful, progressive, global company culture that is as fun as it is hardworking Endless growth opportunities At Gravitee, we believe diverse perspectives make better products and stronger teams. At Gravitee, no employee or applicant will be treated less favorably on the grounds of sex, marital status, race, color, nationality or ethnic or national origin, disability, gender, sexual orientation, gender identity, age, pregnancy or maternity, marital or civil partner status, or religion or belief. By clicking submit below, you consent to allow Gravitee to store and process the personal information submitted above.
Apr 18, 2026
Full time
Gravitee is a 2025 Gartner Magic Quadrant Leader, on a mission to govern the world's intelligence. We deliver the industry's most advanced platform for Any API, Any Event, and Any AI Agent, trusted by global leaders like Michelin, Roche, and Blue Yonder. Why join us? The Mission: We are the first to bridge traditional API Management with the new frontier of AI Agent Security The Momentum: A high-growth Leader - combining market credibility with startup speed The DNA: We hire people who Hold Nothing Back - passionate builders who want to redefine digital infrastructure Don't just watch the AI revolution. Build the infrastructure that controls and secures it. The Role: AI is reshaping how organisations build, ship, and scale digital products and APIs are the connective tissue that makes it possible. As a Director of AI Strategy & Engineering, you'll play a critical role in shapingour Builder Experience and lead the team responsible for executing it. You will lead a squad of DevEx and Platform Engineers to build an AI-augmented ecosystem that optimises every phase of the lifecycle, from product ideation to production deployment. As a founding AI leader, you will own the end-to-end playbook for operationalising intelligence, building both the technological infrastructure and the team culture from the ground up in a dedicated, greenfield environment. What You'll Be Doing At Gravitee, impact isn't abstract, it's visible. In this role, you will: Team Leadership & Management Build the Squad: scale a high-performing team of Developer Experience and Platform Engineers. Mentorship: Foster a culture of technical excellence and user empathy, ensuring your team view internal Product Managers and Developers as their primary customers. Resource Planning: Balance the roadmap between long-term R&D (e.g., experimenting with new LLM agents) and immediate tactical fixes that unblock the engineering organisation. Strategy & Vision Define the roadmap for the Internal Developer Platform (IDP) with a "Zero-Friction" mindset. Drive the adoption of AI-native workflows by bridging the gap between cutting-edge LLM capabilities and the operational realities of a high-speed development environment. Platform Architecture & Context Engineering Lead the technical implementation of the platform. This involves integrating LLMs into our version control, issue tracking (Jira/Linear), and documentation tools. Own Context Management: Ensure our internal AI tools have the right context (codebase knowledge, historical PRDs, architecture decision records) to provide accurate, hallucination-free assistance. Workflow Acceleration For Product: Build tools that ingest user feedback and assist in drafting rigorous Product Requirement Documents (PRDs). For Engineering: Integrate coding assistants that go beyond autocomplete, enabling entire scaffolding generation based on the PRDs created in the previous step. Metrics & Reporting Define and track the "Physics of Gravitee": Speed, Velocity, and Quality. Report on AI Adoption: usage rates of internal tools, acceptance rates of AI-generated code/specs. Report on Productivity: DORA metrics (Deployment Frequency, Lead Time for Changes) and "Time-to-Spec." Your impact will be visible, measurable, and global. Essential Skills 3+ years of experience managing engineering teams (DevEx, Platform, or Tooling teams preferred). You have a track record of hiring great talent and helping them grow. 7+ years in software engineering with a recent, deep focus on Generative AI and LLMs. You understand that "building" involves writing specs just as much as writing code. You have empathy for Product Managers and Designers. Deep understanding of the SDLC (Software Development Life Cycle). Familiarity with RAG (Retrieval-Augmented Generation), Vector Databases, and Context Engineering. Data-Driven: You don't guess; you measure. You are comfortable defining KPIs and presenting them to executive leadership. Who Thrives at Gravitee At Gravitee, our growth is powered by people who bring passion to what they build, act with professionalism in how they work, and hold nothing back in their commitment to doing things well. You'll do well here if you: Care deeply about quality, clarity, and impact Are curious, adaptable, and excited by emerging technologies like AI Take ownership and follow through Value collaboration, openness, and continuous improvement Bonus points if you've worked with APIs, cloud-native platforms, AI-enabled systems, or open source, but curiosity matters most. Life at Gravitee At Gravitee, we invest in humans, not just roles. You'll get: Competitive medical coverage Pension / 401k program options Stock options - you build it, you own it 25 days holiday + in-country national holidays 3 mental health days + wellness allowance Your birthday off Professional development budget to fuel your growth Hybrid work culture with hubs across regions Quarterly team events + annual offsite at an exciting location A meaningful, progressive, global company culture that is as fun as it is hardworking Endless growth opportunities At Gravitee, we believe diverse perspectives make better products and stronger teams. At Gravitee, no employee or applicant will be treated less favorably on the grounds of sex, marital status, race, color, nationality or ethnic or national origin, disability, gender, sexual orientation, gender identity, age, pregnancy or maternity, marital or civil partner status, or religion or belief. By clicking submit below, you consent to allow Gravitee to store and process the personal information submitted above.
Overview Job Title: ICT Technician / Information Technology Support Officer Band: 5 Hours: 37.5 per week Contract: Approx. 6 months (with potential for extension) Location: Belfast (with travel to sites across Northern Ireland as required) The ICT Technician will be responsible for supporting and delivering a wide range of IT systems and services. As part of the IT team, the role involves providing end-user support, implementing and maintaining systems, resolving incidents, and contributing to projects that improve IT services across the organisation. Key Responsibilities Provide end-user IT support, including fault diagnosis and resolution for hardware, software, and telephony systems. Maintain and develop Active Directory, email accounts, and VOIP systems. Support smartphones, tablets, and remote access solutions (Citrix, VPNs, key fobs). Assist with installation, configuration, and management of network hardware, switches, firewalls, and traffic management systems. Respond to cybersecurity threats and deploy security measures when required. Manage and update helpdesk tickets, ensuring accurate fault logging and timely resolution. Conduct site visits for deployment, maintenance, and repair of IT and telephony equipment. Liaise with third-party suppliers for services, hardware, and software support. Participate in an out-of-hours on-call rota. Support and mentor junior staff as required. Essential Criteria Applicants must meet one of the following qualification/experience routes: Degree (or equivalent qualification) in ICT with at least 1 year's experience supporting network-based IT systems. HND (or equivalent) in ICT with at least 2 years' experience supporting network-based IT systems. At least 4 years' experience supporting network-based IT systems without a formal qualification. In addition, applicants must demonstrate: Strong knowledge of Microsoft desktop applications and Windows OS. Experience administering and troubleshooting IT networks (switches, routers, hubs). Experience with helpdesk systems. Experience with internet/intranet technologies. Full UK driving licence (or equivalent transport arrangement). Ability to participate in the IT on-call rota. Strong interpersonal and communication skills, with ability to explain technical data clearly. Ability to work independently and as part of a team, managing and prioritising workloads effectively. Desirable Criteria Additional qualifications or training in relevant ICT disciplines. Broader experience across a variety of IT systems and environments. To speak in absolute confidence about this opportunity please send an up-to-date CV via the link provided or contact Recruitment Consultant Daire O'Connor at MCS Group on or . Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs.
Apr 18, 2026
Full time
Overview Job Title: ICT Technician / Information Technology Support Officer Band: 5 Hours: 37.5 per week Contract: Approx. 6 months (with potential for extension) Location: Belfast (with travel to sites across Northern Ireland as required) The ICT Technician will be responsible for supporting and delivering a wide range of IT systems and services. As part of the IT team, the role involves providing end-user support, implementing and maintaining systems, resolving incidents, and contributing to projects that improve IT services across the organisation. Key Responsibilities Provide end-user IT support, including fault diagnosis and resolution for hardware, software, and telephony systems. Maintain and develop Active Directory, email accounts, and VOIP systems. Support smartphones, tablets, and remote access solutions (Citrix, VPNs, key fobs). Assist with installation, configuration, and management of network hardware, switches, firewalls, and traffic management systems. Respond to cybersecurity threats and deploy security measures when required. Manage and update helpdesk tickets, ensuring accurate fault logging and timely resolution. Conduct site visits for deployment, maintenance, and repair of IT and telephony equipment. Liaise with third-party suppliers for services, hardware, and software support. Participate in an out-of-hours on-call rota. Support and mentor junior staff as required. Essential Criteria Applicants must meet one of the following qualification/experience routes: Degree (or equivalent qualification) in ICT with at least 1 year's experience supporting network-based IT systems. HND (or equivalent) in ICT with at least 2 years' experience supporting network-based IT systems. At least 4 years' experience supporting network-based IT systems without a formal qualification. In addition, applicants must demonstrate: Strong knowledge of Microsoft desktop applications and Windows OS. Experience administering and troubleshooting IT networks (switches, routers, hubs). Experience with helpdesk systems. Experience with internet/intranet technologies. Full UK driving licence (or equivalent transport arrangement). Ability to participate in the IT on-call rota. Strong interpersonal and communication skills, with ability to explain technical data clearly. Ability to work independently and as part of a team, managing and prioritising workloads effectively. Desirable Criteria Additional qualifications or training in relevant ICT disciplines. Broader experience across a variety of IT systems and environments. To speak in absolute confidence about this opportunity please send an up-to-date CV via the link provided or contact Recruitment Consultant Daire O'Connor at MCS Group on or . Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs.
Are you ready to be part of a team that delivers mechanical, electrical, and telecommunication engineering solutions? Look no further than VVB, where expertise and experience converge to create sustainable solutions across Rail, Highways, Power, and Tunnels. At VVB, we're more than just engineers - we're collaborators, innovators, and stewards of our environment. Our projects are guided by our CORE values: C-Care & Collaboration O-Opportunity & Ownership R-Responsibility & Respect E-Excellence & End Result Focus Join us in shaping the future of infrastructure while upholding these values at every turn. Explore more about who we are at What We Offer: Competitive salaries with yearly appraisals Travel expenses covered for assignments outside your base location Perkbox membership for 24/7 access to perks, benefits, discounts, and wellbeing tools Life Assurance and Private Medical Insurance schemes provided by leading providers 25 days holiday plus bank holidays (this includes a Christmas shutdown) About the Anthro JV: The Anthro joint venture between Egis and VVB Engineering will provide comprehensive turn-key services for London's state-of-the art HS2 gateway station at Old Oak Common. We have been awarded a multi year contract to deliver MEPHFC (Mechanical, Electrical Public Health, Fire and Communications) systems works. The Role: Join VVB and Anthro JV as a Design Manager, leading the charge in supervising design and engineering activities across medium to larger scale projects within Power, Utilities, and Infrastructure sectors. Electrically, you'll be tackling projects up to 33kV voltage level. Your role will encompass planning and directing design assignments, ensuring seamless coordination and execution. As a Design Manager, you'll interpret, organise, and oversee design tasks while managing a talented group of Design Engineers within VVB and our supply chain. Your expertise will be pivotal in supporting tendering, procurement, and construction activities. Location: The contracted location for this role is Old Oak Common, supporting the HS2 Project. The position will require work across Central London and Acton (OOC site), with the specific location varying depending on project phases. During the design phase, expected to span the next 12-18 months, the majority of work will be based in Central London - Southwark area. Key Responsibilities: Supervise design and engineering activities across multiple disciplines on projects, overseeing a team of engineers, Design Managers, lead engineers, specialists, BIM coordinators, and CAD draughtsmen. Plan, develop, coordinate, and review engineering and design work within the project or assignment, ensuring compliance with sector business unit standards. Manage design registers, meeting minutes, and drawing registers, adhering to VVB and project requirements. Facilitate formal communication processes such as RFI's, TQ's, EWN's, and MAR's. Ensure design risk assessments align with installation parameters and prepare Design Management Plan. Maintain communication with Client representatives, Suppliers, Construction Managers, and Consultants/Contractors to ensure project coordination and compliance. Obtain Client approval on project phases as necessary and ensure lead discipline design engineers adhere to VVB's Engineering and Design Management procedures. Collaborate with the Commercial Discipline to track design changes and variances. Work with the planning department to schedule design, installation, and T&C works, providing accurate assessments and adjustments to maintain project programme. Support the Head of Electrical Engineering in annual performance reviews following approved procedures. Project Specific Requirements Reporting to Head of Operations - HS2 and Sector Director - Transportation on day to day basis, while functionally reporting to Head of Electrical Engineering. Proficient with High Speed 2 (HS2) and Main Work Civil Contractor design and assurance standards/works information. Previous experience as 'Design Manager' within Rails preferably High Speed projects. Reviews existing design information handed over from the client and provides comment. Act as the nominated Design Manager and/or CEM for HS2 related projects. Mentor other Design Managers within HS2 projects as and when they are onboarded into the business. Conversant with Bentley and Revit software for the production of 3D BIM models Qualifications: A recognised degree in Electrical or Mechanical Engineering from an accredited university. Professional Registration, i.e., Engineering Council Registration with Chartership status. Experience Required: Substantial experience in a 'Design Manager role' within Power, Utilities, Infrastructure Design and Engineering projects. Previous experience on Low to High Voltage (33kV) design and engineering projects. VVB values the benefits of a diverse workforce and is committed to treating all prospective and current employees with dignity regardless of age, disability, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief, sex or sexual orientation. All employees must demonstrate commitment and enthusiasm in promoting the principles of equality in employment and service delivery.
Apr 17, 2026
Full time
Are you ready to be part of a team that delivers mechanical, electrical, and telecommunication engineering solutions? Look no further than VVB, where expertise and experience converge to create sustainable solutions across Rail, Highways, Power, and Tunnels. At VVB, we're more than just engineers - we're collaborators, innovators, and stewards of our environment. Our projects are guided by our CORE values: C-Care & Collaboration O-Opportunity & Ownership R-Responsibility & Respect E-Excellence & End Result Focus Join us in shaping the future of infrastructure while upholding these values at every turn. Explore more about who we are at What We Offer: Competitive salaries with yearly appraisals Travel expenses covered for assignments outside your base location Perkbox membership for 24/7 access to perks, benefits, discounts, and wellbeing tools Life Assurance and Private Medical Insurance schemes provided by leading providers 25 days holiday plus bank holidays (this includes a Christmas shutdown) About the Anthro JV: The Anthro joint venture between Egis and VVB Engineering will provide comprehensive turn-key services for London's state-of-the art HS2 gateway station at Old Oak Common. We have been awarded a multi year contract to deliver MEPHFC (Mechanical, Electrical Public Health, Fire and Communications) systems works. The Role: Join VVB and Anthro JV as a Design Manager, leading the charge in supervising design and engineering activities across medium to larger scale projects within Power, Utilities, and Infrastructure sectors. Electrically, you'll be tackling projects up to 33kV voltage level. Your role will encompass planning and directing design assignments, ensuring seamless coordination and execution. As a Design Manager, you'll interpret, organise, and oversee design tasks while managing a talented group of Design Engineers within VVB and our supply chain. Your expertise will be pivotal in supporting tendering, procurement, and construction activities. Location: The contracted location for this role is Old Oak Common, supporting the HS2 Project. The position will require work across Central London and Acton (OOC site), with the specific location varying depending on project phases. During the design phase, expected to span the next 12-18 months, the majority of work will be based in Central London - Southwark area. Key Responsibilities: Supervise design and engineering activities across multiple disciplines on projects, overseeing a team of engineers, Design Managers, lead engineers, specialists, BIM coordinators, and CAD draughtsmen. Plan, develop, coordinate, and review engineering and design work within the project or assignment, ensuring compliance with sector business unit standards. Manage design registers, meeting minutes, and drawing registers, adhering to VVB and project requirements. Facilitate formal communication processes such as RFI's, TQ's, EWN's, and MAR's. Ensure design risk assessments align with installation parameters and prepare Design Management Plan. Maintain communication with Client representatives, Suppliers, Construction Managers, and Consultants/Contractors to ensure project coordination and compliance. Obtain Client approval on project phases as necessary and ensure lead discipline design engineers adhere to VVB's Engineering and Design Management procedures. Collaborate with the Commercial Discipline to track design changes and variances. Work with the planning department to schedule design, installation, and T&C works, providing accurate assessments and adjustments to maintain project programme. Support the Head of Electrical Engineering in annual performance reviews following approved procedures. Project Specific Requirements Reporting to Head of Operations - HS2 and Sector Director - Transportation on day to day basis, while functionally reporting to Head of Electrical Engineering. Proficient with High Speed 2 (HS2) and Main Work Civil Contractor design and assurance standards/works information. Previous experience as 'Design Manager' within Rails preferably High Speed projects. Reviews existing design information handed over from the client and provides comment. Act as the nominated Design Manager and/or CEM for HS2 related projects. Mentor other Design Managers within HS2 projects as and when they are onboarded into the business. Conversant with Bentley and Revit software for the production of 3D BIM models Qualifications: A recognised degree in Electrical or Mechanical Engineering from an accredited university. Professional Registration, i.e., Engineering Council Registration with Chartership status. Experience Required: Substantial experience in a 'Design Manager role' within Power, Utilities, Infrastructure Design and Engineering projects. Previous experience on Low to High Voltage (33kV) design and engineering projects. VVB values the benefits of a diverse workforce and is committed to treating all prospective and current employees with dignity regardless of age, disability, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief, sex or sexual orientation. All employees must demonstrate commitment and enthusiasm in promoting the principles of equality in employment and service delivery.
Head of Information Technology / Head of Information Systems - IT Strategy, Technology Leadership, Team/Line Management, Stakeholder Engagement, Governance; Management oversight of: Infrastructure/Cloud, Datacentre, Service Delivery, Applications, ERP, Security, Vendor Management, Programme Management; Business Intelligence, ITIL. Permanent, East Kent/Hybrid. £100k - £120k +Car Allowance +Bonus +Benefits (Negotiable on experience). Head of IT / Head of Information Systems required by leading organisation within the heavy building materials, logistics and construction industry. The Head of IT / Head of Information Systems will be responsible for overseeing the strategic direction, development, and management of information systems and technology infrastructure across all business units. This role ensures that IT operations are aligned with business strategy and drive digital transformation initiatives. The successful candidate will lead the design, implementation, and maintenance of secure, scalable, and efficient systems (Enterprise Software Applications, Infrastructure) whilst managing IT operations, governance, cybersecurity, data strategy, compliance, budgets and personnel. As such you will have ultimate responsibility for: IT Strategy, Digital Transformation, IT Programmes and the evolution of the IT environment Line and subsequent matrix management of a multi-disciplinary IT team Oversight of the design, delivery and management of all IT systems inc Applications, Infrastructure (Desktop, Server inc Datacentre, Cloud, Networks etc) Oversight of core business systems including enterprise-wide ERP systems Service Delivery, ITIL processes and support for a mid-sized national userbase IT Security and Governance inc InfoSec Policy and Procedure Senior level business stakeholder engagement and advisory presenting relevant business intelligence to board level to drive operational change Budgetary management and reporting Vendor selection and management including contract management You may have been working in either a Head of IT, Head of Information Systems, IT Director, CIO, CTO (or deputy) role ideally within mid-sized corporate environments. We welcome candidates from a range of backgrounds but any experience within building services, construction, engineering, primary industry, logistics or related sectors would be of additional interest. You will however be able to demonstrate: Significant experience gained in IT leadership roles at a senior level Strong leadership and management oversight experience of a small teams of Infrastructure, Application Support (ERP), Service Delivery and Project / Programme Management functions Vendor and departmental budgetary management responsibility Proven experience in enterprise IT management, systems integration, cybersecurity, and digital transformation (ERP/CRM/Azure Cloud, Networks etc) Hands-on senior level Programme and Project Management expertise Strong knowledge of IT governance frameworks (e.g., ITIL) and compliance standards. Experience managing IT operations across multiple sites or business units is highly desirable. Strong commercial engagement expertise with advisory business intelligence focus ITIL awareness and Change Management This is an excellent opportunity to join a stable, well-established leader in the construction industry during a time of operational change; you will be instrumental in leading and shaping the IT / IS environment over many years to come as well as shaping the broader business via technology-led initiatives. You will need a driving license and car to reach the company's head offices. Easily commutable from Canterbury, Whitstable, Herne Bay, Ramsgate, Deal, Folkestone, Dover, Faversham, Thanet or Ashford, Kent.
Apr 17, 2026
Full time
Head of Information Technology / Head of Information Systems - IT Strategy, Technology Leadership, Team/Line Management, Stakeholder Engagement, Governance; Management oversight of: Infrastructure/Cloud, Datacentre, Service Delivery, Applications, ERP, Security, Vendor Management, Programme Management; Business Intelligence, ITIL. Permanent, East Kent/Hybrid. £100k - £120k +Car Allowance +Bonus +Benefits (Negotiable on experience). Head of IT / Head of Information Systems required by leading organisation within the heavy building materials, logistics and construction industry. The Head of IT / Head of Information Systems will be responsible for overseeing the strategic direction, development, and management of information systems and technology infrastructure across all business units. This role ensures that IT operations are aligned with business strategy and drive digital transformation initiatives. The successful candidate will lead the design, implementation, and maintenance of secure, scalable, and efficient systems (Enterprise Software Applications, Infrastructure) whilst managing IT operations, governance, cybersecurity, data strategy, compliance, budgets and personnel. As such you will have ultimate responsibility for: IT Strategy, Digital Transformation, IT Programmes and the evolution of the IT environment Line and subsequent matrix management of a multi-disciplinary IT team Oversight of the design, delivery and management of all IT systems inc Applications, Infrastructure (Desktop, Server inc Datacentre, Cloud, Networks etc) Oversight of core business systems including enterprise-wide ERP systems Service Delivery, ITIL processes and support for a mid-sized national userbase IT Security and Governance inc InfoSec Policy and Procedure Senior level business stakeholder engagement and advisory presenting relevant business intelligence to board level to drive operational change Budgetary management and reporting Vendor selection and management including contract management You may have been working in either a Head of IT, Head of Information Systems, IT Director, CIO, CTO (or deputy) role ideally within mid-sized corporate environments. We welcome candidates from a range of backgrounds but any experience within building services, construction, engineering, primary industry, logistics or related sectors would be of additional interest. You will however be able to demonstrate: Significant experience gained in IT leadership roles at a senior level Strong leadership and management oversight experience of a small teams of Infrastructure, Application Support (ERP), Service Delivery and Project / Programme Management functions Vendor and departmental budgetary management responsibility Proven experience in enterprise IT management, systems integration, cybersecurity, and digital transformation (ERP/CRM/Azure Cloud, Networks etc) Hands-on senior level Programme and Project Management expertise Strong knowledge of IT governance frameworks (e.g., ITIL) and compliance standards. Experience managing IT operations across multiple sites or business units is highly desirable. Strong commercial engagement expertise with advisory business intelligence focus ITIL awareness and Change Management This is an excellent opportunity to join a stable, well-established leader in the construction industry during a time of operational change; you will be instrumental in leading and shaping the IT / IS environment over many years to come as well as shaping the broader business via technology-led initiatives. You will need a driving license and car to reach the company's head offices. Easily commutable from Canterbury, Whitstable, Herne Bay, Ramsgate, Deal, Folkestone, Dover, Faversham, Thanet or Ashford, Kent.
Noble Panacea is a new revolutionary skincare brand founded by Nobel Laureate Sir Fraser Stoddart and launched in October 2019. The ground breaking OSMV Technology at the core of the brand enables transformational efficacy and precision. We create with intention and deep respect by adhering to the global principles of green chemistry. We take our commitment to nature and sustainability to all stages of product development, from R&D to packaging. Ultimately, we strive to promote absolute skin health by empowering all who seek authentic, natural, and ageless beauty. About the Role We are seeking a detail oriented and proactive Procurement & Contracts Specialist to join our team. This role is responsible for sourcing high quality materials and services, supporting the management of competitive contracts, and ensuring timely, cost effective purchasing to support our operational needs. As a subject matter expert, the role will lead and collaborate with business units in establishing quality improvements, process efficiencies, managing risks and maintaining positive relationships with stakeholders across Noble Panacea's global operations. This position reports to the Procurement & Contracts Manager. Key Responsibilities Support the procurement process, including sourcing, evaluating, and selecting suppliers based on quality, cost, and delivery performance Support the Procurement & Contracts Manager in commercial negotiations, pricing, terms, and contracts to secure the best value Create, process, and track purchase orders to ensure timely delivery Monitor inventory levels and collaborate with internal teams to forecast demand Conduct market research to identify cost saving opportunities and mitigate supply risks and report findings to the Procurement Department Maintain accurate supplier records, contracts, and performance metrics Work alongside the Operations Department to resolve issues related to delivery delays, quality discrepancies, or invoice mismatches to received material. Evaluate supplier performance regarding compliance with procurement policies and ethical standards Act as a project manager to carry out the procurement process from start to finish using software Perform periodic reporting to the Procurement & Contracts Manager and Director of Finance about sourcing progress, cost saving achieved, major procurement activities, risks and mitigation plans. Support departments in drafting request for proposals (RFPs), terms of reference, evaluation criteria and sole source justifications. Support in evaluating current procurement processes, identifying gaps and implementing improvements to increase operational effectiveness and standardization. Maintain and optimize the company's Contract Lifecycle Management (CLM) system Analyze the financial aspects of bids and proposals throughout the procurement process to ensure cost effectiveness and compliance. Communicate effectively with both technical and business stakeholders to drive clarity and alignment. Bachelor's degree in supply chain management, business administration, or related field 5+ years of experience managing procurement processes, including strategic sourcing, RFP development, and vendor selection 5+ years of experience managing SaaS contracts and vendor agreements. Experience with ERP or procurement software (SAP) or project management software () Advanced Microsoft Excel proficiency. Experience in the luxury sector (e.g., high end skincare) is a plus, but not required. Professional certifications (CPSM, CPP, CSCP) are a plus Skills Attention to detail Strong negotiation, communication, and analytical skills Vendor relationship management Cost analysis and budgeting Strong problem solving to resolve procurement challenges efficiently and independently. Track record of cross functional collaboration with legal, finance, and operations teams. Ability to prioritize and manage multiple procurement projects under tight deadlines.
Apr 17, 2026
Full time
Noble Panacea is a new revolutionary skincare brand founded by Nobel Laureate Sir Fraser Stoddart and launched in October 2019. The ground breaking OSMV Technology at the core of the brand enables transformational efficacy and precision. We create with intention and deep respect by adhering to the global principles of green chemistry. We take our commitment to nature and sustainability to all stages of product development, from R&D to packaging. Ultimately, we strive to promote absolute skin health by empowering all who seek authentic, natural, and ageless beauty. About the Role We are seeking a detail oriented and proactive Procurement & Contracts Specialist to join our team. This role is responsible for sourcing high quality materials and services, supporting the management of competitive contracts, and ensuring timely, cost effective purchasing to support our operational needs. As a subject matter expert, the role will lead and collaborate with business units in establishing quality improvements, process efficiencies, managing risks and maintaining positive relationships with stakeholders across Noble Panacea's global operations. This position reports to the Procurement & Contracts Manager. Key Responsibilities Support the procurement process, including sourcing, evaluating, and selecting suppliers based on quality, cost, and delivery performance Support the Procurement & Contracts Manager in commercial negotiations, pricing, terms, and contracts to secure the best value Create, process, and track purchase orders to ensure timely delivery Monitor inventory levels and collaborate with internal teams to forecast demand Conduct market research to identify cost saving opportunities and mitigate supply risks and report findings to the Procurement Department Maintain accurate supplier records, contracts, and performance metrics Work alongside the Operations Department to resolve issues related to delivery delays, quality discrepancies, or invoice mismatches to received material. Evaluate supplier performance regarding compliance with procurement policies and ethical standards Act as a project manager to carry out the procurement process from start to finish using software Perform periodic reporting to the Procurement & Contracts Manager and Director of Finance about sourcing progress, cost saving achieved, major procurement activities, risks and mitigation plans. Support departments in drafting request for proposals (RFPs), terms of reference, evaluation criteria and sole source justifications. Support in evaluating current procurement processes, identifying gaps and implementing improvements to increase operational effectiveness and standardization. Maintain and optimize the company's Contract Lifecycle Management (CLM) system Analyze the financial aspects of bids and proposals throughout the procurement process to ensure cost effectiveness and compliance. Communicate effectively with both technical and business stakeholders to drive clarity and alignment. Bachelor's degree in supply chain management, business administration, or related field 5+ years of experience managing procurement processes, including strategic sourcing, RFP development, and vendor selection 5+ years of experience managing SaaS contracts and vendor agreements. Experience with ERP or procurement software (SAP) or project management software () Advanced Microsoft Excel proficiency. Experience in the luxury sector (e.g., high end skincare) is a plus, but not required. Professional certifications (CPSM, CPP, CSCP) are a plus Skills Attention to detail Strong negotiation, communication, and analytical skills Vendor relationship management Cost analysis and budgeting Strong problem solving to resolve procurement challenges efficiently and independently. Track record of cross functional collaboration with legal, finance, and operations teams. Ability to prioritize and manage multiple procurement projects under tight deadlines.
1st/2nd Line Support Engineer Location: AldershotSalary: £25,000-£28,000 per annum Our client, a well-established MSP based near Aldershot, is seeking an experienced IT Support Engineer to join their team. Supporting a diverse client base across the Education sector and local SMEs, this role offers excellent variety, responsibility, and the opportunity to work across multiple technologies and environments. This is an excellent opportunity for a technically capable engineer who enjoys working in a client-facing MSP environment. Key Responsibilities Deliver IT support to a variety of clients Provide both remote and onsite troubleshooting and fault resolution Install, configure and maintain Windows desktops, servers and applications Administer and support Microsoft 365 environments (Exchange, SharePoint, Teams) Manage Active Directory, Group Policy, user provisioning and permissions Diagnose and resolve hardware, software and basic network issues Maintain accurate documentation and update ticketing systems Ensure support tickets are managed in line with agreed SLAsCommunicate effectively with clients, providing clear updates and managing expectations Assist with project work including migrations, upgrades and new deployments Required Skills & Experience 1+ years' experience in an IT support role (MSP experience highly desirable) Strong knowledge of: Windows 10/11 Windows Server (2016/2019/2022) Active Directory & Group Policy Microsoft 365 administration Good understanding of networking fundamentals (TCP/IP, DNS, DHCP) Experience troubleshooting end-user hardware and peripherals Strong customer service and communication skills Ability to prioritise workload and manage multiple support requests Full UK driving licence and access to own vehicle
Apr 17, 2026
Full time
1st/2nd Line Support Engineer Location: AldershotSalary: £25,000-£28,000 per annum Our client, a well-established MSP based near Aldershot, is seeking an experienced IT Support Engineer to join their team. Supporting a diverse client base across the Education sector and local SMEs, this role offers excellent variety, responsibility, and the opportunity to work across multiple technologies and environments. This is an excellent opportunity for a technically capable engineer who enjoys working in a client-facing MSP environment. Key Responsibilities Deliver IT support to a variety of clients Provide both remote and onsite troubleshooting and fault resolution Install, configure and maintain Windows desktops, servers and applications Administer and support Microsoft 365 environments (Exchange, SharePoint, Teams) Manage Active Directory, Group Policy, user provisioning and permissions Diagnose and resolve hardware, software and basic network issues Maintain accurate documentation and update ticketing systems Ensure support tickets are managed in line with agreed SLAsCommunicate effectively with clients, providing clear updates and managing expectations Assist with project work including migrations, upgrades and new deployments Required Skills & Experience 1+ years' experience in an IT support role (MSP experience highly desirable) Strong knowledge of: Windows 10/11 Windows Server (2016/2019/2022) Active Directory & Group Policy Microsoft 365 administration Good understanding of networking fundamentals (TCP/IP, DNS, DHCP) Experience troubleshooting end-user hardware and peripherals Strong customer service and communication skills Ability to prioritise workload and manage multiple support requests Full UK driving licence and access to own vehicle
VolkerWessels UK is a market leading contracting group of five closely linked businesses. We provide integrated and ground-breaking solutions for the civil engineering and construction sectors, with specialisms in rail, highways, airports, marine, defence, energy, water, and environmental infrastructure. We are recruiting for an ICT Field Support Engineer to support our 4,000 users across 120+ sites. This highly mobile role offers variety, challenge, and the chance to be a vital part of a collaborative ICT team. About our role Delivering 1st & 2nd line technical support-on-site and remotely Troubleshooting hardware and software issues across desktops, laptops, mobile devices, and more Supporting network connectivity, VPN access, and wireless configurations Installing and configuring systems and applications to company standards Managing user accounts and permissions in Active Directory Maintaining accurate IT asset records and assisting with deployments Creating documentation and sharing knowledge across the ICT team Providing exceptional customer service with a friendly, "can-do" attitude About you A Level education or equivalent and demonstrable commercial networking experience Experience of site set up, hardware repairs and troubleshooting Strong demonstrable technical skills in Microsoft Office 365 and Windows 10/11 Experience supporting WAN environments and configuring mobile devices Hands on knowledge of Active Directory and hardware provisioning (Autopilot) A proactive, self starter, and customer focused mindset If your past experience doesn't match perfectly with every requirement of the job Why work with us? VolkerWessels UK operate through five separate, but complementary businesses, working in collaboration and using our specialist skills to deliver an integrated service for our clients. At any one time, our people are working on our sites or in our offices, for around 250 projects across the UK. Everyday we overcome challenges, fulfilling our commitments, no matter what. That's what our business is about, that's how our people find satisfaction in their jobs. We offer competitive rewards and benefits, recognising the value we place on our employees. We offer a range of benefits, including: Competitive salary Competitive annual leave and an additional day off on your birthday Option to buy additional annual leave Private medical care Pension Life Assurance Cycle to Work scheme Shopping and restaurants vouchers, rewards, and discounts Training and development opportunities-comprehensive skills based training Family friendly policies including enhanced maternity benefits Employee Assistance programme Mental health, physical health, and financial support 24/7 Virtual GP service Fairness, inclusion and respect We believe in pushing boundaries in the pursuit of fairness, inclusion and respect. So, our teams can be comfortable that, whatever their background, VolkerWessels UK is a place where they can be themselves and thrive. If you need support with your application, please contact us at Additional information Note for Recruitment Agencies: Our preference is to hire directly, and we will reach out to our Preferred Supplier List (PSL) agencies if this particular role qualifies for release. We kindly request that you refrain from sending speculative CVs. In the event of speculative CV submissions, no fees will be applicable, and we kindly ask that all inquiries be directed to . VolkerWessels UK is committed to maintaining healthy, safe and productive working conditions for its entire staff and therefore a drugs & alcohol screening is mandatory for all.
Apr 17, 2026
Full time
VolkerWessels UK is a market leading contracting group of five closely linked businesses. We provide integrated and ground-breaking solutions for the civil engineering and construction sectors, with specialisms in rail, highways, airports, marine, defence, energy, water, and environmental infrastructure. We are recruiting for an ICT Field Support Engineer to support our 4,000 users across 120+ sites. This highly mobile role offers variety, challenge, and the chance to be a vital part of a collaborative ICT team. About our role Delivering 1st & 2nd line technical support-on-site and remotely Troubleshooting hardware and software issues across desktops, laptops, mobile devices, and more Supporting network connectivity, VPN access, and wireless configurations Installing and configuring systems and applications to company standards Managing user accounts and permissions in Active Directory Maintaining accurate IT asset records and assisting with deployments Creating documentation and sharing knowledge across the ICT team Providing exceptional customer service with a friendly, "can-do" attitude About you A Level education or equivalent and demonstrable commercial networking experience Experience of site set up, hardware repairs and troubleshooting Strong demonstrable technical skills in Microsoft Office 365 and Windows 10/11 Experience supporting WAN environments and configuring mobile devices Hands on knowledge of Active Directory and hardware provisioning (Autopilot) A proactive, self starter, and customer focused mindset If your past experience doesn't match perfectly with every requirement of the job Why work with us? VolkerWessels UK operate through five separate, but complementary businesses, working in collaboration and using our specialist skills to deliver an integrated service for our clients. At any one time, our people are working on our sites or in our offices, for around 250 projects across the UK. Everyday we overcome challenges, fulfilling our commitments, no matter what. That's what our business is about, that's how our people find satisfaction in their jobs. We offer competitive rewards and benefits, recognising the value we place on our employees. We offer a range of benefits, including: Competitive salary Competitive annual leave and an additional day off on your birthday Option to buy additional annual leave Private medical care Pension Life Assurance Cycle to Work scheme Shopping and restaurants vouchers, rewards, and discounts Training and development opportunities-comprehensive skills based training Family friendly policies including enhanced maternity benefits Employee Assistance programme Mental health, physical health, and financial support 24/7 Virtual GP service Fairness, inclusion and respect We believe in pushing boundaries in the pursuit of fairness, inclusion and respect. So, our teams can be comfortable that, whatever their background, VolkerWessels UK is a place where they can be themselves and thrive. If you need support with your application, please contact us at Additional information Note for Recruitment Agencies: Our preference is to hire directly, and we will reach out to our Preferred Supplier List (PSL) agencies if this particular role qualifies for release. We kindly request that you refrain from sending speculative CVs. In the event of speculative CV submissions, no fees will be applicable, and we kindly ask that all inquiries be directed to . VolkerWessels UK is committed to maintaining healthy, safe and productive working conditions for its entire staff and therefore a drugs & alcohol screening is mandatory for all.
Our client is looking for a Senior Credit Controller Reinsurance Accounting Technician to £50,000. We are looking for a graduate with a Degree in Accounting. Our client is a Global Financial Markets Trading Company. Our client is a small Exchange based Trading and Broking business. Date: 12 Jan 2024 Sector: IT Type: Permanent Location: London Salary: £65,000 - 70,000 per annum Email: Ref: dbb We are looking for a Team Leader to manage the EMEA IT Operations Support team (primarily based in London) and be the key point of contact for the End User community at the company. This position would be great for someone with some previous experience in an IT Leadership support role who is keen to develop their leadership skills further. The ideal candidate should be enthusiastic about delivering the highest standard of IT support, with a genuine interest in technology and its application in supporting the business. You should be customer oriented with experience delivering a 'White Glove' service to VIPs. The role is more focused on leading & developing the team, so some previous man management experience will be required. Also, as this is managing a technical team you will need to have worked previously in a senior technical role as this will help you to challenge & deliver solutions/processes that add value to the business and are fit for purpose. The team works hand in hand with other support teams across APAC & NASA to provide 24/7 support. This role will need to ensure correct handovers take place between regions with continued focus on key issues. There is an element of local on call with the Team, Monday to Sunday 08:00hrs to 18:00hrs, and you will need to ensure this is adequately resourced. Key Responsibilities Managing the EMEA Operations Team and acting as the key point of contact for user incidents & requests and ensuring a "white glove" service is provided/tracked for VIPs within the firm. Ensuring incidents/requests are correctly tri aged and prioritised to effective resolution, including user expectation & effective communication. Lead by example to set the standard for support and manage all queues to ensure that no calls are unanswered or unassigned. Track all associated KPI's & CSFs, and undertake frequent reviews to make sure they remain relevant and effective in delivering the right outcome to our customer base. Use existing data (ticket & phone statistics) to ensure shifts are effectively managed, tickets are dealt with and the correct level of quality is being applied. Continuously look for ways to develop & improve the entire team, identify training & personal development requirements. Create and maintain accurate and concise ticket update/knowledge base documentation within ServiceNow, with high focus on regional specifics. Educate colleagues on best practice, adoption & utilisation of technology to improve services. Work with the IT Manager to identify trends/potential problems and plan to remediate. Review all frequent "Start of Day" checks to ensure they remain effective; be responsible for the operational stability of printers/peripherals. Provide support with hardware and software maintenance. Assist in leading, championing and adhering to all global policies and processes to resolve issues and problems. Work with a "global mindset" to help ensure we deliver the same high service to our customers, regardless of location. Providing an escalation point for engineering and operations teams. What We're Looking For: Experience & Knowledge Previous experience within a customer facing IT Support Team leadership role/IT Support Team. Experience using data to drive desired positive outcomes. Good knowledge of ServiceNow ITSM (or similar). Customer oriented, with a passion for delivering excellent service and continuous improvement. A collaborator who can work within a framework of procedure and policies. Self motivated and able to use initiative. Flexible and willing to work outside of the core hours if necessary. Knowledge and some experience of products within the Microsoft 365 suite. Good working knowledge of productivity and collaboration applications such as Teams, SharePoint, OneDrive, and Exchange would be advantageous. Knowledge and experience of Active Directory & Azure Active Directory administration. Required Skills Experience with collaboration tools such as Jira/ServiceNow. VMWare ESXi, vCentre & Horizon. Storage technologies. Backup tools (e.g., CommVault or similar). Azure AD (including conditional access, SSO, application registration, provisioning), M365 & Intune. Windows Server/client, Windows certificate services. Active Directory (and associated technologies), Exchange Server, clustering, and file servers. SMTP. HPe hardware. Network routing / 802.1x / firewalling. Cisco call manager. Monitoring and alerting techniques (e.g., SolarWinds).
Apr 17, 2026
Full time
Our client is looking for a Senior Credit Controller Reinsurance Accounting Technician to £50,000. We are looking for a graduate with a Degree in Accounting. Our client is a Global Financial Markets Trading Company. Our client is a small Exchange based Trading and Broking business. Date: 12 Jan 2024 Sector: IT Type: Permanent Location: London Salary: £65,000 - 70,000 per annum Email: Ref: dbb We are looking for a Team Leader to manage the EMEA IT Operations Support team (primarily based in London) and be the key point of contact for the End User community at the company. This position would be great for someone with some previous experience in an IT Leadership support role who is keen to develop their leadership skills further. The ideal candidate should be enthusiastic about delivering the highest standard of IT support, with a genuine interest in technology and its application in supporting the business. You should be customer oriented with experience delivering a 'White Glove' service to VIPs. The role is more focused on leading & developing the team, so some previous man management experience will be required. Also, as this is managing a technical team you will need to have worked previously in a senior technical role as this will help you to challenge & deliver solutions/processes that add value to the business and are fit for purpose. The team works hand in hand with other support teams across APAC & NASA to provide 24/7 support. This role will need to ensure correct handovers take place between regions with continued focus on key issues. There is an element of local on call with the Team, Monday to Sunday 08:00hrs to 18:00hrs, and you will need to ensure this is adequately resourced. Key Responsibilities Managing the EMEA Operations Team and acting as the key point of contact for user incidents & requests and ensuring a "white glove" service is provided/tracked for VIPs within the firm. Ensuring incidents/requests are correctly tri aged and prioritised to effective resolution, including user expectation & effective communication. Lead by example to set the standard for support and manage all queues to ensure that no calls are unanswered or unassigned. Track all associated KPI's & CSFs, and undertake frequent reviews to make sure they remain relevant and effective in delivering the right outcome to our customer base. Use existing data (ticket & phone statistics) to ensure shifts are effectively managed, tickets are dealt with and the correct level of quality is being applied. Continuously look for ways to develop & improve the entire team, identify training & personal development requirements. Create and maintain accurate and concise ticket update/knowledge base documentation within ServiceNow, with high focus on regional specifics. Educate colleagues on best practice, adoption & utilisation of technology to improve services. Work with the IT Manager to identify trends/potential problems and plan to remediate. Review all frequent "Start of Day" checks to ensure they remain effective; be responsible for the operational stability of printers/peripherals. Provide support with hardware and software maintenance. Assist in leading, championing and adhering to all global policies and processes to resolve issues and problems. Work with a "global mindset" to help ensure we deliver the same high service to our customers, regardless of location. Providing an escalation point for engineering and operations teams. What We're Looking For: Experience & Knowledge Previous experience within a customer facing IT Support Team leadership role/IT Support Team. Experience using data to drive desired positive outcomes. Good knowledge of ServiceNow ITSM (or similar). Customer oriented, with a passion for delivering excellent service and continuous improvement. A collaborator who can work within a framework of procedure and policies. Self motivated and able to use initiative. Flexible and willing to work outside of the core hours if necessary. Knowledge and some experience of products within the Microsoft 365 suite. Good working knowledge of productivity and collaboration applications such as Teams, SharePoint, OneDrive, and Exchange would be advantageous. Knowledge and experience of Active Directory & Azure Active Directory administration. Required Skills Experience with collaboration tools such as Jira/ServiceNow. VMWare ESXi, vCentre & Horizon. Storage technologies. Backup tools (e.g., CommVault or similar). Azure AD (including conditional access, SSO, application registration, provisioning), M365 & Intune. Windows Server/client, Windows certificate services. Active Directory (and associated technologies), Exchange Server, clustering, and file servers. SMTP. HPe hardware. Network routing / 802.1x / firewalling. Cisco call manager. Monitoring and alerting techniques (e.g., SolarWinds).
A leading contracting group in the UK is seeking a mobile ICT Field Support Engineer to deliver first and second-line support across various sites. The role involves troubleshooting hardware/software issues, managing user permissions, and providing exceptional customer service. Candidates should possess strong networking skills and be familiar with Active Directory and Microsoft Office 365. This position offers competitive pay and generous benefits including private medical care and training opportunities.
Apr 17, 2026
Full time
A leading contracting group in the UK is seeking a mobile ICT Field Support Engineer to deliver first and second-line support across various sites. The role involves troubleshooting hardware/software issues, managing user permissions, and providing exceptional customer service. Candidates should possess strong networking skills and be familiar with Active Directory and Microsoft Office 365. This position offers competitive pay and generous benefits including private medical care and training opportunities.
Associate Director, Product (IRIS Financials) Competitive + Bonus + Benefits Remote, UK Permanent full time About IRIS Software Group IRIS Software Group is one of the UK's largest privately held software companies, supporting over 120,000 organisations across education, finance, HR, and payroll. Within our Education division, IRIS Financials is a market-leading finance platform trusted by over 11,000 schools and Multi-Academy Trusts. We're now looking for a senior product leader to take this platform to the next level. The Role As Associate Director of Product Management , you will define and deliver the vision for IRIS Financials, leading its evolution into a modern, cloud-first SaaS solution. This is a strategic and hands-on leadership role, combining product vision, commercial thinking, and team leadership to drive growth, innovation, and customer value. Key Responsibilities Define and lead the product strategy and roadmap for IRIS Financials Drive platform modernisation and SaaS transformation Use customer insight, market trends, and data to shape product direction Collaborate with Engineering, Sales, Marketing, and Customer Success Ensure delivery of high-impact, customer-centric product outcomes Support commercial performance, including growth and retention Lead and develop a team of Product Managers Ensure compliance with education finance regulations and standards About You You are a strategic product leader with a strong track record in SaaS or enterprise software environments. You'll bring: Significant experience in senior product management roles Proven success delivering product strategy and transformation at scale Strong leadership skills with experience managing product teams Ability to influence across technical and commercial stakeholders A data-driven, customer-first mindset Bonus if you have: Experience with financial systems or ERP platforms Knowledge of the UK education or MAT sector Experience leading cloud or legacy-to-SaaS transformations Why Join Us? Lead a high-profile, mission critical product Play a key role in a major SaaS transformation journey Work in a collaborative, growth-focused environment Competitive salary, benefits, and flexible remote working Apply Now If you're ready to lead product strategy at scale and make a real impact in education technology, we'd love to hear from you! Please note: We occasionally close vacancies early in the event that we receive a high volume of applications. Therefore we recommend you apply as soon as possible.
Apr 17, 2026
Full time
Associate Director, Product (IRIS Financials) Competitive + Bonus + Benefits Remote, UK Permanent full time About IRIS Software Group IRIS Software Group is one of the UK's largest privately held software companies, supporting over 120,000 organisations across education, finance, HR, and payroll. Within our Education division, IRIS Financials is a market-leading finance platform trusted by over 11,000 schools and Multi-Academy Trusts. We're now looking for a senior product leader to take this platform to the next level. The Role As Associate Director of Product Management , you will define and deliver the vision for IRIS Financials, leading its evolution into a modern, cloud-first SaaS solution. This is a strategic and hands-on leadership role, combining product vision, commercial thinking, and team leadership to drive growth, innovation, and customer value. Key Responsibilities Define and lead the product strategy and roadmap for IRIS Financials Drive platform modernisation and SaaS transformation Use customer insight, market trends, and data to shape product direction Collaborate with Engineering, Sales, Marketing, and Customer Success Ensure delivery of high-impact, customer-centric product outcomes Support commercial performance, including growth and retention Lead and develop a team of Product Managers Ensure compliance with education finance regulations and standards About You You are a strategic product leader with a strong track record in SaaS or enterprise software environments. You'll bring: Significant experience in senior product management roles Proven success delivering product strategy and transformation at scale Strong leadership skills with experience managing product teams Ability to influence across technical and commercial stakeholders A data-driven, customer-first mindset Bonus if you have: Experience with financial systems or ERP platforms Knowledge of the UK education or MAT sector Experience leading cloud or legacy-to-SaaS transformations Why Join Us? Lead a high-profile, mission critical product Play a key role in a major SaaS transformation journey Work in a collaborative, growth-focused environment Competitive salary, benefits, and flexible remote working Apply Now If you're ready to lead product strategy at scale and make a real impact in education technology, we'd love to hear from you! Please note: We occasionally close vacancies early in the event that we receive a high volume of applications. Therefore we recommend you apply as soon as possible.
Overview Imagen is a leading cloud-based media management and distribution platform. We empower rights owners in sports, media, and enterprise to unlock the full potential of their media libraries through powerful content storage, enrichment, and delivery capabilities. We are on a journey to become a product-driven, AI-powered, and innovative solution. As the sports media distribution landscape changes, the platform needs to evolve with streaming, fan engagement, and personalisation. This role focuses on moving beyond a traditional media archive and helping Imagen stand out in a rapidly changing market. About the Role We're looking for a Lead UX Designer to own product design for our platform. You'll care about creating great user experiences, have strong experience with content management systems, and be comfortable combining clear UX direction with hands-on design delivery to solve complex problems. You will be the senior, hands-on UX designer for the platform. You will collaborate with the Director of Product Management. Together, you'll modernise the UI and information architecture, and build and mature the design system. You'll also be part of the wider UX organisation and help improve alignment across teams as we mature our ways of working, driving greater consistency over time and coaching and mentoring junior designers through feedback, guidance, and design reviews. You should be confident as the senior design voice in the room, make practical decisions, and want your work used by organisations like the Premier League, WTA, and the Saudi Pro League. About the Role - Day-to-day As our Lead UX Designer, you'll own design for Imagen's core platform (80% of your time) and customer-specific themes (20%), working directly with product managers, engineering, and customers. Day-to-day, you'll be: Redesigning key workflows for media asset search, organization, and distribution Optimizing user experience for features like AI-based content data enrichment, asset organization and live content distribution Solving complex information architecture problems for users managing millions of assets Building out and maturing our design system Mentoring designers and occasionally junior team members across the rest of the design organisation About You To be our Lead UX Designer, you will likely have: 7+ years designing enterprise software, with a portfolio demonstrating end-to-end product design-from IA through to polished UI Strong visual design skills with attention to detail and craft Experience building or maturing design systems Proficiency in Figma and developer collaboration Ability to facilitate workshops with stakeholders and customers Experience in SaaS product design and data visualization Digital asset management, media production, or SaaS experience Knowledge of accessibility standards Strong communication and collaboration skills Curiosity about emerging technologies (including AI) and how they can improve workflows, tooling, and user experiences Please note that the deadline for applications is Feb. 15th, 2026. All applicants must include work samples / portfolio link in their application. About Reuters Design Organisation The Reuters Design Organisation is a growing team of global UX professionals, all excited to be part of a collaborative team environment. Team culture is a big deal to us, and we make a lot of effort to ensure that we can do our day-to-day work in a safe environment of curiosity, learning and collective sharing of ideas. Reuters is globally recognised for equality, diversity, inclusion and flexibility, and we embrace these as core principles of our team. What's in it For You? Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and ESG initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on
Apr 17, 2026
Full time
Overview Imagen is a leading cloud-based media management and distribution platform. We empower rights owners in sports, media, and enterprise to unlock the full potential of their media libraries through powerful content storage, enrichment, and delivery capabilities. We are on a journey to become a product-driven, AI-powered, and innovative solution. As the sports media distribution landscape changes, the platform needs to evolve with streaming, fan engagement, and personalisation. This role focuses on moving beyond a traditional media archive and helping Imagen stand out in a rapidly changing market. About the Role We're looking for a Lead UX Designer to own product design for our platform. You'll care about creating great user experiences, have strong experience with content management systems, and be comfortable combining clear UX direction with hands-on design delivery to solve complex problems. You will be the senior, hands-on UX designer for the platform. You will collaborate with the Director of Product Management. Together, you'll modernise the UI and information architecture, and build and mature the design system. You'll also be part of the wider UX organisation and help improve alignment across teams as we mature our ways of working, driving greater consistency over time and coaching and mentoring junior designers through feedback, guidance, and design reviews. You should be confident as the senior design voice in the room, make practical decisions, and want your work used by organisations like the Premier League, WTA, and the Saudi Pro League. About the Role - Day-to-day As our Lead UX Designer, you'll own design for Imagen's core platform (80% of your time) and customer-specific themes (20%), working directly with product managers, engineering, and customers. Day-to-day, you'll be: Redesigning key workflows for media asset search, organization, and distribution Optimizing user experience for features like AI-based content data enrichment, asset organization and live content distribution Solving complex information architecture problems for users managing millions of assets Building out and maturing our design system Mentoring designers and occasionally junior team members across the rest of the design organisation About You To be our Lead UX Designer, you will likely have: 7+ years designing enterprise software, with a portfolio demonstrating end-to-end product design-from IA through to polished UI Strong visual design skills with attention to detail and craft Experience building or maturing design systems Proficiency in Figma and developer collaboration Ability to facilitate workshops with stakeholders and customers Experience in SaaS product design and data visualization Digital asset management, media production, or SaaS experience Knowledge of accessibility standards Strong communication and collaboration skills Curiosity about emerging technologies (including AI) and how they can improve workflows, tooling, and user experiences Please note that the deadline for applications is Feb. 15th, 2026. All applicants must include work samples / portfolio link in their application. About Reuters Design Organisation The Reuters Design Organisation is a growing team of global UX professionals, all excited to be part of a collaborative team environment. Team culture is a big deal to us, and we make a lot of effort to ensure that we can do our day-to-day work in a safe environment of curiosity, learning and collective sharing of ideas. Reuters is globally recognised for equality, diversity, inclusion and flexibility, and we embrace these as core principles of our team. What's in it For You? Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and ESG initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on
Do you have a passion for managing the customer journey, the success and satisfaction? And do you thrive by working closely with customers on site at their facilities? Then, we can offer you an exciting opportunity. At Trackman we are growing, as we constantly strive to further develop our market leading sport tracking solutions. Are you our new Representative for Trackman Golf? You will work closely with Sales Director, Country Manager, Sales Representatives, Customer Success Managers, Customers and Trackman Headquarter personnel. Your main responsibilities will be to: Support our new customers with training, education and 1st level technical support Developing business opportunities and sales within our Trackman Pro, Trackman Range, and Trackman Indoor golf markets Assist our customers in the planning and execution of successful launch events for indoor golf centers Work with our Booking & Payments team to help shape how players schedule pay and play across the Trackman ecosystem Help build our community of operators through events and workshops Your main purpose is to ensure that all existing Trackman owners are successful in how they use and leverage our product. Activities should include but not be limited to: Train customers in all market segments after install, on all aspects of the Trackman product and ecosystem On-going email/phone/in-person communication to customers with software updates and other key information 1st line of Aftersales support for customers following install and training Support commercial customers in hosting successful launch events as well as ongoing initiatives to increase footfall, revenue and overall engagement Help commercial customers with marketing material and initiatives both at the time of launch and on an on-going basis Arrange regional events, where facility owners can meet and network to share best practices and develop the community of operators Collate success stories and feedback from venues to support future sales Conduct meetings and updates to share latest information with owners and staff at commercial venues Lead the referral program for operators to recommend future clients The ideal candidate: Home/Office in Scotland or North England Driver's License and access to own vehicle (expenses paid) Fluent in English language Relevant sales, marketing or customer facing support experience, ideally in Golf or Sports related business Experience working in a customer facing role Ability to analyse problems and provide well thought through solutions Hands on, self driven, opportunity seeking, respected and responsible person Strong growth ambitions, holds an entrepreneurial mindset Works independently, but is also a team player who shares feedback and helps when required Willingness to work "Out of hours" on weekends and evenings when necessary You can expect in-region travel, 70%-75%of time, specificallyon site. and occasional European travel required. Preferable: Golf professional or single figure handicap amateur golfer. A strong network in the local golf industry. Experience in developing and applying sales and marketing strategies. Advanced computer skills, Apple IOS & Microsoft Windows configurations (device management), Microsoft Office / Sharepoint experience We offer: A competitive compensation and performance bonus package. 90% fixed, 10% bonus related salary Laptop, mobile phone, and personal home internet provided The chance to work with a dynamic and global team Onboard training and continuous coaching The opportunity to make a major impact in a company on the leading edge of technology, data, and sports. Travel & Accommodation expenses at local rates This is a self employed, contractor role Join the home of a powerful sports brand and a one-of-a-kind technology Our proprietary technology is based on expert knowledge about radar, computer vision, data, and software engineering. Our solutions are developed by specialists who endlessly explore and challenge new technical boundaries. Trackman's blend of cutting edge technology, sports, and continued growth make our company an outstanding place to work. Our work culture is entrepreneurial, ambitious, and rewarding as you get to collaborate with inspiring colleagues and interact with the leaders of golf, baseball, and football. Based on a unique brand reputation, we are proud to work in close partnership with the top athletes, organizations, and teams that rely on our technology to stay ahead of the race. We are a Danish company founded, owned, and managed since 2003 by three entrepreneurs with a strong passion for sports. Today, we have a global footprint with our headquarters located in Denmark (Hørsholm) and offices in New York, Phoenix, Seoul, and Tokyo. We employ over 1000+ people worldwide, half of which work in Denmark, where most hardware and software products are developed, tested, and manufactured. Where innovation happens At Trackman, we know that great people make great products. We believe that teams thrive, and innovation sparks in an atmosphere where people are encouraged to think for themselves, where everybody's voices are heard, and where the best ideas prevail in the pursuit of exceptional solutions. This mix makes Trackman an inspiring company - for our customers and colleagues. Share our Passion! Applications are continuously assessed, so please send your application as soon as possible. If you got what it takes, apply today and join a company with great technologies, passionate colleagues, and great opportunities to grow
Apr 17, 2026
Full time
Do you have a passion for managing the customer journey, the success and satisfaction? And do you thrive by working closely with customers on site at their facilities? Then, we can offer you an exciting opportunity. At Trackman we are growing, as we constantly strive to further develop our market leading sport tracking solutions. Are you our new Representative for Trackman Golf? You will work closely with Sales Director, Country Manager, Sales Representatives, Customer Success Managers, Customers and Trackman Headquarter personnel. Your main responsibilities will be to: Support our new customers with training, education and 1st level technical support Developing business opportunities and sales within our Trackman Pro, Trackman Range, and Trackman Indoor golf markets Assist our customers in the planning and execution of successful launch events for indoor golf centers Work with our Booking & Payments team to help shape how players schedule pay and play across the Trackman ecosystem Help build our community of operators through events and workshops Your main purpose is to ensure that all existing Trackman owners are successful in how they use and leverage our product. Activities should include but not be limited to: Train customers in all market segments after install, on all aspects of the Trackman product and ecosystem On-going email/phone/in-person communication to customers with software updates and other key information 1st line of Aftersales support for customers following install and training Support commercial customers in hosting successful launch events as well as ongoing initiatives to increase footfall, revenue and overall engagement Help commercial customers with marketing material and initiatives both at the time of launch and on an on-going basis Arrange regional events, where facility owners can meet and network to share best practices and develop the community of operators Collate success stories and feedback from venues to support future sales Conduct meetings and updates to share latest information with owners and staff at commercial venues Lead the referral program for operators to recommend future clients The ideal candidate: Home/Office in Scotland or North England Driver's License and access to own vehicle (expenses paid) Fluent in English language Relevant sales, marketing or customer facing support experience, ideally in Golf or Sports related business Experience working in a customer facing role Ability to analyse problems and provide well thought through solutions Hands on, self driven, opportunity seeking, respected and responsible person Strong growth ambitions, holds an entrepreneurial mindset Works independently, but is also a team player who shares feedback and helps when required Willingness to work "Out of hours" on weekends and evenings when necessary You can expect in-region travel, 70%-75%of time, specificallyon site. and occasional European travel required. Preferable: Golf professional or single figure handicap amateur golfer. A strong network in the local golf industry. Experience in developing and applying sales and marketing strategies. Advanced computer skills, Apple IOS & Microsoft Windows configurations (device management), Microsoft Office / Sharepoint experience We offer: A competitive compensation and performance bonus package. 90% fixed, 10% bonus related salary Laptop, mobile phone, and personal home internet provided The chance to work with a dynamic and global team Onboard training and continuous coaching The opportunity to make a major impact in a company on the leading edge of technology, data, and sports. Travel & Accommodation expenses at local rates This is a self employed, contractor role Join the home of a powerful sports brand and a one-of-a-kind technology Our proprietary technology is based on expert knowledge about radar, computer vision, data, and software engineering. Our solutions are developed by specialists who endlessly explore and challenge new technical boundaries. Trackman's blend of cutting edge technology, sports, and continued growth make our company an outstanding place to work. Our work culture is entrepreneurial, ambitious, and rewarding as you get to collaborate with inspiring colleagues and interact with the leaders of golf, baseball, and football. Based on a unique brand reputation, we are proud to work in close partnership with the top athletes, organizations, and teams that rely on our technology to stay ahead of the race. We are a Danish company founded, owned, and managed since 2003 by three entrepreneurs with a strong passion for sports. Today, we have a global footprint with our headquarters located in Denmark (Hørsholm) and offices in New York, Phoenix, Seoul, and Tokyo. We employ over 1000+ people worldwide, half of which work in Denmark, where most hardware and software products are developed, tested, and manufactured. Where innovation happens At Trackman, we know that great people make great products. We believe that teams thrive, and innovation sparks in an atmosphere where people are encouraged to think for themselves, where everybody's voices are heard, and where the best ideas prevail in the pursuit of exceptional solutions. This mix makes Trackman an inspiring company - for our customers and colleagues. Share our Passion! Applications are continuously assessed, so please send your application as soon as possible. If you got what it takes, apply today and join a company with great technologies, passionate colleagues, and great opportunities to grow
Different Technologies Pty Ltd.
Bournemouth, Dorset
Department: Operations Location: Hybrid (Canford Cliffs Based Office) Reports To: Operations Manager Employment Type: Full-time, Permanent KPI's: Client Satisfaction, Project On Time Rate Level: Junior-Mid Level Salary Range: £25-35k (Pending Experience) This Is Public Nectar Where performance meets purpose We design performance marketing systems that connect and convert so that business leaders can lead business. The way we do it is simple: meticulously, with precision, and a growth mindset, always reaching, always evolving. Public Nectar is one of the fastest-growing performance marketing agencies for D2C brands in the UK. We're built on the core values of winning with integrity, full ownership, and relentless growth. With a team of 29 passionate professionals, we've helped brands across fashion, lifestyle, and consumer goods scale rapidly through data-driven performance marketing. Our values define everything we do: Winners Win - We get the job done and don't stop until it's done right Full Ownership - Accountability is our North Star Integrity - Do what's right, not what's easy Never Stand Still - Constantly evolving, always improving High Energy - Passion fuels performance Role Overview We're seeking an ambitious Creative Project Manager to serve as the critical bridge between our creative strategy and production teams. This role is designed for a driven project management professional who wants to make a significant impact on project efficiency whilst building towards a career in creative agency operations. You'll be responsible for driving our projects on-time delivery rate through the roof whilst ensuring seamless collaboration between strategy and production. This is your opportunity to shape the future of how we deliver exceptional creative work for our clients. What You'll Own Talent Management & Comms Plan and allocate creative resources across concurrent projects to maximise productivity. Coordinate team schedules to ensure optimal resource utilisation without overloading staff. Manage freelancer and contractor scheduling to supplement internal resources when required. Locations Management & Comms Oversee shoot logistics including crew scheduling, equipment transportation, and setup coordination. Project Timeline Management Develop detailed project schedules that maximise efficiency whilst maintaining quality standards. Implement robust project tracking systems to monitor progress against milestones and deadlines. Identify potential bottlenecks early and implement proactive solutions to maintain project momentum. Establish and enforce project milestone checkpoints to ensure consistent progress monitoring. Monitor and report on project delivery performance, focusing on on-time completion rates. Track project efficiency metrics including turnaround times, revision cycles, and resource utilisation. Play a role in process improvement initiatives to enhance overall department performance. Client Communication Provide regular project updates to clients, highlighting progress and upcoming deliverables. Address project-related queries and concerns promptly to maintain client confidence. Coordinate creative concept approval processes between strategy, production, and client teams. Team Updates & Visibility Facilitate comprehensive project briefings between Creative Strategists and production teams, translating strategic vision into actionable production plans. Conduct detailed project kick-off meetings that align all stakeholders on objectives, scope, and success metrics. Act as the primary communication hub between creative strategy, design, video production, and post-production teams. AI, Automation & Innovation Use AI tools daily to increase speed, output, and quality Build automations, internal tools, bots, and workflows Experiment with new AI tools and models as they launch Constantly look for ways to compound output using technology Essential Requirements Minimum 2+ years of project management experience, preferably in creative or agency environments. Proven track record of delivering projects on time and within budget. Outstanding communication skills with the ability to manage multiple stakeholder relationships. Proficiency in project management tools (Asana, Notion, Slack, or similar platforms). Strong analytical skills for performance monitoring and process improvement. Ability to work under pressure and manage multiple concurrent projects. Problem-solving mindset with a proactive approach to identifying and resolving issues. Desirable Requirements Experience with creative software and production workflows. Knowledge of digital marketing and agency environments. Understanding of agency operations. Previous experience managing external suppliers and freelancers. Familiarity with client service and account management principles. Experience in process standardisation and workflow optimisation. What Success Looks Like 6 Months: Consistently delivering projects on time with improved efficiency metrics. Building strong relationships across creative strategy and production teams. Playing a hand in standardising workflows that reduce turnaround times. 12 Months: Achieving 98%+ project on-time delivery rate. Leading process improvement initiatives that drive measurable efficiency gains. Trusted with high-value client projects and complex production schedules. 24 Months: Recognised as a key leader in creative operations. Mentoring junior project coordinators and driving team development. Potential advancement to Senior Creative Project Manager or Creative Operations Manager. What We Offer Competitive Package Competitive salary. 28 days paid holiday plus bank holidays. Your birthday off (because strategic thinking deserves celebration). Professional Growth & Development Access to £10,000 worth of training courses and ongoing professional development opportunities. Mentorship from highly experienced digital marketing and operations experts. Working with a wonderfully diverse portfolio of clients, strengthening your strategic skillset across multiple industries. Clear career progression pathways within our rapidly expanding growth team. Work-Life Excellence Hybrid working environment. Subsidised gym membership up to £50 per month to maintain high energy levels. Quarterly team social events. Culture & Environment Work with ambitious, fast-growing D2C brands where your strategies drive real business impact. Collaborative, high-energy team environment focused on continuous improvement and innovation. Opportunity to shape the strategic direction of exciting brands and see measurable growth results. Agency culture built on integrity, growth, and winning together through exceptional client service. Ready to Join Us? If you're excited about driving transformational growth through strategic thinking and want to be part of a team that values both performance and purpose, we can't wait to hear from you! Application Process Stage 1: Initial strategic conversation with Ben Rogers, our Managing Director. Stage 2: Strategic task to gauge project management expertise. Stage 3: Final interview with Lewis Lindsay, Founder of Public Nectar.
Apr 17, 2026
Full time
Department: Operations Location: Hybrid (Canford Cliffs Based Office) Reports To: Operations Manager Employment Type: Full-time, Permanent KPI's: Client Satisfaction, Project On Time Rate Level: Junior-Mid Level Salary Range: £25-35k (Pending Experience) This Is Public Nectar Where performance meets purpose We design performance marketing systems that connect and convert so that business leaders can lead business. The way we do it is simple: meticulously, with precision, and a growth mindset, always reaching, always evolving. Public Nectar is one of the fastest-growing performance marketing agencies for D2C brands in the UK. We're built on the core values of winning with integrity, full ownership, and relentless growth. With a team of 29 passionate professionals, we've helped brands across fashion, lifestyle, and consumer goods scale rapidly through data-driven performance marketing. Our values define everything we do: Winners Win - We get the job done and don't stop until it's done right Full Ownership - Accountability is our North Star Integrity - Do what's right, not what's easy Never Stand Still - Constantly evolving, always improving High Energy - Passion fuels performance Role Overview We're seeking an ambitious Creative Project Manager to serve as the critical bridge between our creative strategy and production teams. This role is designed for a driven project management professional who wants to make a significant impact on project efficiency whilst building towards a career in creative agency operations. You'll be responsible for driving our projects on-time delivery rate through the roof whilst ensuring seamless collaboration between strategy and production. This is your opportunity to shape the future of how we deliver exceptional creative work for our clients. What You'll Own Talent Management & Comms Plan and allocate creative resources across concurrent projects to maximise productivity. Coordinate team schedules to ensure optimal resource utilisation without overloading staff. Manage freelancer and contractor scheduling to supplement internal resources when required. Locations Management & Comms Oversee shoot logistics including crew scheduling, equipment transportation, and setup coordination. Project Timeline Management Develop detailed project schedules that maximise efficiency whilst maintaining quality standards. Implement robust project tracking systems to monitor progress against milestones and deadlines. Identify potential bottlenecks early and implement proactive solutions to maintain project momentum. Establish and enforce project milestone checkpoints to ensure consistent progress monitoring. Monitor and report on project delivery performance, focusing on on-time completion rates. Track project efficiency metrics including turnaround times, revision cycles, and resource utilisation. Play a role in process improvement initiatives to enhance overall department performance. Client Communication Provide regular project updates to clients, highlighting progress and upcoming deliverables. Address project-related queries and concerns promptly to maintain client confidence. Coordinate creative concept approval processes between strategy, production, and client teams. Team Updates & Visibility Facilitate comprehensive project briefings between Creative Strategists and production teams, translating strategic vision into actionable production plans. Conduct detailed project kick-off meetings that align all stakeholders on objectives, scope, and success metrics. Act as the primary communication hub between creative strategy, design, video production, and post-production teams. AI, Automation & Innovation Use AI tools daily to increase speed, output, and quality Build automations, internal tools, bots, and workflows Experiment with new AI tools and models as they launch Constantly look for ways to compound output using technology Essential Requirements Minimum 2+ years of project management experience, preferably in creative or agency environments. Proven track record of delivering projects on time and within budget. Outstanding communication skills with the ability to manage multiple stakeholder relationships. Proficiency in project management tools (Asana, Notion, Slack, or similar platforms). Strong analytical skills for performance monitoring and process improvement. Ability to work under pressure and manage multiple concurrent projects. Problem-solving mindset with a proactive approach to identifying and resolving issues. Desirable Requirements Experience with creative software and production workflows. Knowledge of digital marketing and agency environments. Understanding of agency operations. Previous experience managing external suppliers and freelancers. Familiarity with client service and account management principles. Experience in process standardisation and workflow optimisation. What Success Looks Like 6 Months: Consistently delivering projects on time with improved efficiency metrics. Building strong relationships across creative strategy and production teams. Playing a hand in standardising workflows that reduce turnaround times. 12 Months: Achieving 98%+ project on-time delivery rate. Leading process improvement initiatives that drive measurable efficiency gains. Trusted with high-value client projects and complex production schedules. 24 Months: Recognised as a key leader in creative operations. Mentoring junior project coordinators and driving team development. Potential advancement to Senior Creative Project Manager or Creative Operations Manager. What We Offer Competitive Package Competitive salary. 28 days paid holiday plus bank holidays. Your birthday off (because strategic thinking deserves celebration). Professional Growth & Development Access to £10,000 worth of training courses and ongoing professional development opportunities. Mentorship from highly experienced digital marketing and operations experts. Working with a wonderfully diverse portfolio of clients, strengthening your strategic skillset across multiple industries. Clear career progression pathways within our rapidly expanding growth team. Work-Life Excellence Hybrid working environment. Subsidised gym membership up to £50 per month to maintain high energy levels. Quarterly team social events. Culture & Environment Work with ambitious, fast-growing D2C brands where your strategies drive real business impact. Collaborative, high-energy team environment focused on continuous improvement and innovation. Opportunity to shape the strategic direction of exciting brands and see measurable growth results. Agency culture built on integrity, growth, and winning together through exceptional client service. Ready to Join Us? If you're excited about driving transformational growth through strategic thinking and want to be part of a team that values both performance and purpose, we can't wait to hear from you! Application Process Stage 1: Initial strategic conversation with Ben Rogers, our Managing Director. Stage 2: Strategic task to gauge project management expertise. Stage 3: Final interview with Lewis Lindsay, Founder of Public Nectar.
