ABOUT THE ROLE We are seeking an organized, proactive, and collaborative Manager, International TMR to join our global People team. In this critical role, you will report to the Sr. Director, TMR and serve as the primary lead for employee relations matters across the EMEA region. You will contribute to the evolution of our proactive employee relations framework, focusing on risk mitigation through training, early conflict resolution, and data-driven insights. You will serve as a trusted subject matter expert, directly managing the investigation, documentation, and resolution of team member grievances, providing guidance on performance management, developing manager training programs, and offering specialized employee relations consultation. YOUR DAILY IMPACT AT PELOTON Investigation Management: Independently prioritize and manage an investigation caseload, balancing proper documentation, comprehensive interviews, stakeholder communication, concise fact-based report writing. Ensure all matters are handled with objectivity and urgency. Balance compliance with local employment laws, and company policy while maintaining a positive employee experience. Provide leadership with practical, high-judgment recommendations to enable sound and equitable decisions. Proactive ER: Synthesize and analyze case data and regional trends to identify early-stage issues. Drive proactive risk mitigation by providing leaders with actionable insights that improve organizational health and reduce legal exposure. Labor Relations: Serve as the subject matter expert for regional labor relations. Lead engagement and consultation processes as necessary to ensure compliance with local collective labor mandates. Performance Management: Provide expert guidance and coaching to people leaders on performance management processes. Ensure performance actions are legally defensible and strictly adhere to "fair process" standards across non-at-will jurisdictions. Stakeholder Partnership: Foster strong, collaborative partnerships with People Business Partners (PBPs), Global Employment Law (GEL), and business leaders. Act as a trusted advisor to ensure a consistent TMR framework across a complex, global organization. YOU BRING TO PELOTON Demonstrated, progressive HR/ER experience with a focus on employee relations, investigations, employment law, HR policy, and training. Deep, practical knowledge of international employment law and labor regulations. Ability to handle sensitive and confidential information with maturity, discretion and professionalism. Impeccable instincts for balancing objectivity with care. Strong mediation and conflict resolution skills that demonstrate flexibility, creativity, strong business acumen, and high emotional intelligence. Ability to manage competing priorities, track SLAs, and handle a high-volume international caseload across multiple time zones. Clear, concise writing and communication skills with a proven track record of influencing and collaborating across all management levels and functional areas. Experience handling employee relations matters with a diverse workforce, including both hourly and corporate populations. ABOUT PELOTON Peloton (NASDAQ: PTON) provides Members with expert instruction, and world class content to create impactful and entertaining workout experiences for anyone, anywhere and at any stage in their fitness journey. At home, outdoors, traveling, or at the gym, Peloton brings together innovative hardware, distinctive software, and exclusive content. Founded in 2012 and headquartered in New York City, Peloton has millions of Members across the US, UK, Canada, Germany, Australia, and Austria. For more information, visit . Peloton is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Equal employment opportunity has been, and will continue to be, a fundamental principle at Peloton, where all team members, applicants, and other covered persons are considered on the basis of their personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, pregnancy, genetic information, military or veteran status, sexual orientation, gender identity or expression, marital and civil partnership/union status, alienage or citizenship status, creed, genetic predisposition or carrier status, unemployment status, familial status, domestic violence, sexual violence or stalking victim status, caregiver status, or any other protected characteristic as established by applicable law. This policy of equal employment opportunity applies to all practices and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment. If you would like to request any accommodations from application through to interview, please email: .At Peloton, we embrace technology, including AI, to enhance productivity and accelerate innovation in the work we do for our members. However, in our hiring process, our priority remains in getting to know you and your unique qualifications. To ensure a fair and equitable process, we do not permit the use of AI tools during any stage of the application and interview process. In considering you as an applicant, we want to understand your skills, experiences, and motivations without mediation through an AI system. We also want to directly assess your communication skills without the use of an AI tool. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance, as applicable to applicants applying for positions in these jurisdictions. Peloton does not accept unsolicited agency resumes. Agencies should not forward resumes to our jobs alias, Peloton employees or any other organization location. Peloton is not responsible for any agency fees related to unsolicited resumes.
Aug 26, 2026
Full time
ABOUT THE ROLE We are seeking an organized, proactive, and collaborative Manager, International TMR to join our global People team. In this critical role, you will report to the Sr. Director, TMR and serve as the primary lead for employee relations matters across the EMEA region. You will contribute to the evolution of our proactive employee relations framework, focusing on risk mitigation through training, early conflict resolution, and data-driven insights. You will serve as a trusted subject matter expert, directly managing the investigation, documentation, and resolution of team member grievances, providing guidance on performance management, developing manager training programs, and offering specialized employee relations consultation. YOUR DAILY IMPACT AT PELOTON Investigation Management: Independently prioritize and manage an investigation caseload, balancing proper documentation, comprehensive interviews, stakeholder communication, concise fact-based report writing. Ensure all matters are handled with objectivity and urgency. Balance compliance with local employment laws, and company policy while maintaining a positive employee experience. Provide leadership with practical, high-judgment recommendations to enable sound and equitable decisions. Proactive ER: Synthesize and analyze case data and regional trends to identify early-stage issues. Drive proactive risk mitigation by providing leaders with actionable insights that improve organizational health and reduce legal exposure. Labor Relations: Serve as the subject matter expert for regional labor relations. Lead engagement and consultation processes as necessary to ensure compliance with local collective labor mandates. Performance Management: Provide expert guidance and coaching to people leaders on performance management processes. Ensure performance actions are legally defensible and strictly adhere to "fair process" standards across non-at-will jurisdictions. Stakeholder Partnership: Foster strong, collaborative partnerships with People Business Partners (PBPs), Global Employment Law (GEL), and business leaders. Act as a trusted advisor to ensure a consistent TMR framework across a complex, global organization. YOU BRING TO PELOTON Demonstrated, progressive HR/ER experience with a focus on employee relations, investigations, employment law, HR policy, and training. Deep, practical knowledge of international employment law and labor regulations. Ability to handle sensitive and confidential information with maturity, discretion and professionalism. Impeccable instincts for balancing objectivity with care. Strong mediation and conflict resolution skills that demonstrate flexibility, creativity, strong business acumen, and high emotional intelligence. Ability to manage competing priorities, track SLAs, and handle a high-volume international caseload across multiple time zones. Clear, concise writing and communication skills with a proven track record of influencing and collaborating across all management levels and functional areas. Experience handling employee relations matters with a diverse workforce, including both hourly and corporate populations. ABOUT PELOTON Peloton (NASDAQ: PTON) provides Members with expert instruction, and world class content to create impactful and entertaining workout experiences for anyone, anywhere and at any stage in their fitness journey. At home, outdoors, traveling, or at the gym, Peloton brings together innovative hardware, distinctive software, and exclusive content. Founded in 2012 and headquartered in New York City, Peloton has millions of Members across the US, UK, Canada, Germany, Australia, and Austria. For more information, visit . Peloton is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Equal employment opportunity has been, and will continue to be, a fundamental principle at Peloton, where all team members, applicants, and other covered persons are considered on the basis of their personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, pregnancy, genetic information, military or veteran status, sexual orientation, gender identity or expression, marital and civil partnership/union status, alienage or citizenship status, creed, genetic predisposition or carrier status, unemployment status, familial status, domestic violence, sexual violence or stalking victim status, caregiver status, or any other protected characteristic as established by applicable law. This policy of equal employment opportunity applies to all practices and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment. If you would like to request any accommodations from application through to interview, please email: .At Peloton, we embrace technology, including AI, to enhance productivity and accelerate innovation in the work we do for our members. However, in our hiring process, our priority remains in getting to know you and your unique qualifications. To ensure a fair and equitable process, we do not permit the use of AI tools during any stage of the application and interview process. In considering you as an applicant, we want to understand your skills, experiences, and motivations without mediation through an AI system. We also want to directly assess your communication skills without the use of an AI tool. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance, as applicable to applicants applying for positions in these jurisdictions. Peloton does not accept unsolicited agency resumes. Agencies should not forward resumes to our jobs alias, Peloton employees or any other organization location. Peloton is not responsible for any agency fees related to unsolicited resumes.
This is an exceptional opportunity for a highly motivated professional to assume a leadership position within our dynamic Investment Banking team and drive meaningful impact across our business. The Executive Director will sit within the Diversified Industries team, with a dedicated focus on the mid-market capital goods sector across the EMEA region. Our team is at the forefront of originating and executing public and private M&A and capital markets transactions for corporate and financial sponsor clients throughout the broad industrial sector. As an Executive Director in the EMEA Diversified Industries coverage team, you will play a pivotal leadership role in shaping strategic client dialogue and overseeing the execution of complex M&A and capital markets transactions, with particular emphasis on opportunities within the mid-market capital goods space. You will be responsible for managing and developing junior bankers, leading deal teams, and supporting senior management in business development and client coverage. Collaboration with colleagues across geographies and product teams (M&A, ECM, DCM, etc.) will be essential to ensure seamless delivery of our services. Job Responsibilities Lead development of strategic content: Oversee the preparation of materials for high-level client meetings focused on M&A and capital market transactions, ensuring alignment with client objectives and firm strategy. Drive client and senior team engagement: Act as a primary point of contact, interacting daily with senior team members and client management to lead transaction execution and advise on strategic alternatives. Originate and network with clients in the capital goods sector: Proactively build, strengthen, and expand relationships with key clients in the mid-market capital goods space across EMEA, identifying new business opportunities and driving deal origination. Oversee valuation analysis: Direct, review, and provide expert guidance on complex valuation analyses, including DCF, trading comparables, transaction comparables, and LBO analyses. Lead financial analysis for M&A: Supervise and critically evaluate combination and other financial analyses in the context of M&A transactions or strategic pitches. Mentor and develop junior talent: Provide leadership, mentorship, and supervision to analysts and associates, fostering their professional growth and ensuring high performance across deal teams. This role encompasses the performance of regulated activity. The successful candidate will therefore be subject to meeting regulatory requirements in the assessment of fitness, propriety, knowledge and competence (as assessed by the Firm) and, where appropriate, approval by the relevant regulatory authorities to carry out such activities. Required Qualifications, Capabilities, and Skills Extensive, proven investment banking leadership experience: Demonstrated track record in leading complex investment banking transactions, ideally with significant exposure to the capital goods sector. Exceptional ethics, integrity, and judgement: Recognised for maintaining high standards of professional conduct and making sound, principled decisions. Expert financial modelling and analytical skills: Mastery of valuation techniques and financial analysis, with the ability to oversee, challenge, and elevate complex analytical work. Advanced client relationship management: Proven ability to build, maintain, and deepen senior client relationships, engaging with clients in a professional, mature, and influential manner. Strong leadership and team orientation: Demonstrated success in leading, motivating, and collaborating within high-performing teams, fostering a culture of excellence. Superior organisational and strategic skills: Highly organised, detail-oriented, and proactive, with the ability to manage multiple priorities and drive strategic initiatives at a senior level. Outstanding communication skills: Exceptional written and verbal communication abilities, with the capacity to articulate complex concepts clearly and persuasively to clients and internal stakeholders. Preferred qualifications, capabilities and skills European language skills (on top of English) ABOUT US J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. ABOUT THE TEAM J.P. Morgan's Global Banking business is one of the largest wholesale banking client franchises in the world. We serve clients, including corporations, governments, states, municipalities, healthcare organizations, education institutions, banks and investors. Global Investment Banking supports a broad range of corporations, institutions and governments by providing strategic advice, capital raising and risk management expertise.
Aug 26, 2026
Full time
This is an exceptional opportunity for a highly motivated professional to assume a leadership position within our dynamic Investment Banking team and drive meaningful impact across our business. The Executive Director will sit within the Diversified Industries team, with a dedicated focus on the mid-market capital goods sector across the EMEA region. Our team is at the forefront of originating and executing public and private M&A and capital markets transactions for corporate and financial sponsor clients throughout the broad industrial sector. As an Executive Director in the EMEA Diversified Industries coverage team, you will play a pivotal leadership role in shaping strategic client dialogue and overseeing the execution of complex M&A and capital markets transactions, with particular emphasis on opportunities within the mid-market capital goods space. You will be responsible for managing and developing junior bankers, leading deal teams, and supporting senior management in business development and client coverage. Collaboration with colleagues across geographies and product teams (M&A, ECM, DCM, etc.) will be essential to ensure seamless delivery of our services. Job Responsibilities Lead development of strategic content: Oversee the preparation of materials for high-level client meetings focused on M&A and capital market transactions, ensuring alignment with client objectives and firm strategy. Drive client and senior team engagement: Act as a primary point of contact, interacting daily with senior team members and client management to lead transaction execution and advise on strategic alternatives. Originate and network with clients in the capital goods sector: Proactively build, strengthen, and expand relationships with key clients in the mid-market capital goods space across EMEA, identifying new business opportunities and driving deal origination. Oversee valuation analysis: Direct, review, and provide expert guidance on complex valuation analyses, including DCF, trading comparables, transaction comparables, and LBO analyses. Lead financial analysis for M&A: Supervise and critically evaluate combination and other financial analyses in the context of M&A transactions or strategic pitches. Mentor and develop junior talent: Provide leadership, mentorship, and supervision to analysts and associates, fostering their professional growth and ensuring high performance across deal teams. This role encompasses the performance of regulated activity. The successful candidate will therefore be subject to meeting regulatory requirements in the assessment of fitness, propriety, knowledge and competence (as assessed by the Firm) and, where appropriate, approval by the relevant regulatory authorities to carry out such activities. Required Qualifications, Capabilities, and Skills Extensive, proven investment banking leadership experience: Demonstrated track record in leading complex investment banking transactions, ideally with significant exposure to the capital goods sector. Exceptional ethics, integrity, and judgement: Recognised for maintaining high standards of professional conduct and making sound, principled decisions. Expert financial modelling and analytical skills: Mastery of valuation techniques and financial analysis, with the ability to oversee, challenge, and elevate complex analytical work. Advanced client relationship management: Proven ability to build, maintain, and deepen senior client relationships, engaging with clients in a professional, mature, and influential manner. Strong leadership and team orientation: Demonstrated success in leading, motivating, and collaborating within high-performing teams, fostering a culture of excellence. Superior organisational and strategic skills: Highly organised, detail-oriented, and proactive, with the ability to manage multiple priorities and drive strategic initiatives at a senior level. Outstanding communication skills: Exceptional written and verbal communication abilities, with the capacity to articulate complex concepts clearly and persuasively to clients and internal stakeholders. Preferred qualifications, capabilities and skills European language skills (on top of English) ABOUT US J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. ABOUT THE TEAM J.P. Morgan's Global Banking business is one of the largest wholesale banking client franchises in the world. We serve clients, including corporations, governments, states, municipalities, healthcare organizations, education institutions, banks and investors. Global Investment Banking supports a broad range of corporations, institutions and governments by providing strategic advice, capital raising and risk management expertise.
About the Role: Vercel is hiring a Head of Commercial sales, EMEA (excl. DACH) to lead and scale our Commercial sales team across EMEA (excl. DACH). This is a high-impact leadership role for someone who thrives in a fast-paced, high-velocity environment and knows how to build the systems, culture, and talent needed to consistently hit and exceed revenue targets in the mid-market and growth segment. Commercial is one of Vercel's most important growth levers in EMEA - it's where we convert developer love and self-service momentum into contracted, expanding revenue with scaling tech companies and digital-native businesses. This leader will own that motion end-to-end: hiring and developing a team of Commercial AEs, driving pipeline efficiency, and ensuring Vercel is well-positioned to win in a competitive and fast-moving market. You'll be based in London and work closely with Marketing, SDR leadership, Solutions Engineering, and Customer Success to build a repeatable, scalable commercial sales engine across the region. If you're based within a pre-determined commuting distance of one of our offices (SF, NY, London, or Berlin), the role includes in-office anchor days on Monday, Tuesday, and Friday. If you're located beyond that distance, the role is fully remote. What You Will Do: Own the EMEA Commercial sales number - pipeline, forecasting, and revenue attainment across the mid-market and growth segment Hire, onboard, and develop a team of Commercial AEs, building a culture of high-activity, sharp qualification, and consistent execution Drive a high-velocity sales motion with shorter cycles, strong outbound discipline, and efficient deal management Coach AEs on territory planning, prospecting strategies, and how to sell to technical and business stakeholders at scaling companies Partner with Marketing and SDR leadership to build and convert pipeline across EMEA - inbound and outbound Develop and iterate on Commercial-specific messaging and positioning that resonates with engineering leaders and CTOs at growth-stage companies Accurately forecast and report on team activity and revenue to EMEA sales leadership Build scalable processes, playbooks, and onboarding frameworks that let the team ramp quickly and perform consistently Collaborate cross-functionally with CS, Product, and Legal to ensure smooth handoffs and strong retention in the commercial segment Identify expansion opportunities within the existing commercial customer base and coach AEs to grow accounts over time Represent Vercel at EMEA industry events, developer conferences, and customer-facing engagements About You: 3+ years of sales leadership experience in a SaaS or technical software environment, with a strong track record managing high-velocity commercial or mid-market teams Proven ability to hire, ramp, and develop commercial AEs in a competitive market Deep understanding of commercial sales motions - you know how to run a tight pipeline, coach on qualification, and keep deal velocity high without sacrificing quality Experience selling into engineering, product, or technical leadership at scaling or growth-stage companies Data-driven approach to running a team - you use metrics to identify coaching opportunities, forecast accurately, and iterate on process Hands-on leader who is comfortable being in deals, on calls, and in the weeds when your team needs it Fluency in English required; additional European language skills (French, German, Italian, Spanish, and Arabic) are a strong plus given the EMEA scope Familiarity with developer tooling, frontend infrastructure, or cloud platforms is a significant advantage Familiarity with Vercel, Next.js, or the modern web development ecosystem is a plus Based in London Benefits: Competitive compensation package, including equity Inclusive Healthcare Package Learn and Grow - we provide mentorship and send you to events that help you build your network and skills Flexible Time Off We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed The London base pay range for this role is 300,000 - 330,000 OTE (Euro). Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Aug 26, 2026
Full time
About the Role: Vercel is hiring a Head of Commercial sales, EMEA (excl. DACH) to lead and scale our Commercial sales team across EMEA (excl. DACH). This is a high-impact leadership role for someone who thrives in a fast-paced, high-velocity environment and knows how to build the systems, culture, and talent needed to consistently hit and exceed revenue targets in the mid-market and growth segment. Commercial is one of Vercel's most important growth levers in EMEA - it's where we convert developer love and self-service momentum into contracted, expanding revenue with scaling tech companies and digital-native businesses. This leader will own that motion end-to-end: hiring and developing a team of Commercial AEs, driving pipeline efficiency, and ensuring Vercel is well-positioned to win in a competitive and fast-moving market. You'll be based in London and work closely with Marketing, SDR leadership, Solutions Engineering, and Customer Success to build a repeatable, scalable commercial sales engine across the region. If you're based within a pre-determined commuting distance of one of our offices (SF, NY, London, or Berlin), the role includes in-office anchor days on Monday, Tuesday, and Friday. If you're located beyond that distance, the role is fully remote. What You Will Do: Own the EMEA Commercial sales number - pipeline, forecasting, and revenue attainment across the mid-market and growth segment Hire, onboard, and develop a team of Commercial AEs, building a culture of high-activity, sharp qualification, and consistent execution Drive a high-velocity sales motion with shorter cycles, strong outbound discipline, and efficient deal management Coach AEs on territory planning, prospecting strategies, and how to sell to technical and business stakeholders at scaling companies Partner with Marketing and SDR leadership to build and convert pipeline across EMEA - inbound and outbound Develop and iterate on Commercial-specific messaging and positioning that resonates with engineering leaders and CTOs at growth-stage companies Accurately forecast and report on team activity and revenue to EMEA sales leadership Build scalable processes, playbooks, and onboarding frameworks that let the team ramp quickly and perform consistently Collaborate cross-functionally with CS, Product, and Legal to ensure smooth handoffs and strong retention in the commercial segment Identify expansion opportunities within the existing commercial customer base and coach AEs to grow accounts over time Represent Vercel at EMEA industry events, developer conferences, and customer-facing engagements About You: 3+ years of sales leadership experience in a SaaS or technical software environment, with a strong track record managing high-velocity commercial or mid-market teams Proven ability to hire, ramp, and develop commercial AEs in a competitive market Deep understanding of commercial sales motions - you know how to run a tight pipeline, coach on qualification, and keep deal velocity high without sacrificing quality Experience selling into engineering, product, or technical leadership at scaling or growth-stage companies Data-driven approach to running a team - you use metrics to identify coaching opportunities, forecast accurately, and iterate on process Hands-on leader who is comfortable being in deals, on calls, and in the weeds when your team needs it Fluency in English required; additional European language skills (French, German, Italian, Spanish, and Arabic) are a strong plus given the EMEA scope Familiarity with developer tooling, frontend infrastructure, or cloud platforms is a significant advantage Familiarity with Vercel, Next.js, or the modern web development ecosystem is a plus Based in London Benefits: Competitive compensation package, including equity Inclusive Healthcare Package Learn and Grow - we provide mentorship and send you to events that help you build your network and skills Flexible Time Off We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed The London base pay range for this role is 300,000 - 330,000 OTE (Euro). Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
This role is responsible for leading the full EMEA Client Management function, owning team performance across retention, expansion, customer satisfaction, and commercial growth. This is a people leadership role with accountability for the team quota. The Director will lead and coach Account Managers, Senior Account Managers, Key Account Managers, and emerging player-coach leaders to deliver consistent account coverage, proactive customer engagement, and measurable net retention outcomes across the region. This role is suited to an experienced SaaS or technology client management leader who can bring structure, commercial discipline, and strong people leadership to a growing team with a complex and evolving customer base. What You'll Do: Lead the full EMEA Client Management team, accountable for customer retention, expansion, satisfaction, and growth across the regional client base. Own the team quota, made up of the collective performance of the client management team. Build a high-performance culture focused on net retention, add-ons, upsell opportunities, proactive account coverage, and strong commercial execution. Customer Strategy, Health & Executive Engagement Set the standard for customer engagement, account planning, renewal readiness, and executive-level relationship management across EMEA. Monitor customer health, satisfaction, risk, and escalation themes to ensure early action and clear ownership across the team. Partner directly with team members on strategic customers and escalations to protect revenue, improve outcomes, and strengthen long-term advocacy. Account Coverage, Structure & Operational Discipline Drive consistent account assignment, coverage, and prioritisation across the client base, including reassignment and right-sizing of customer portfolios as the team evolves. Establish leadership rhythms, reporting, and performance routines that give clear visibility into retention, risk, growth, and team execution. Bring structure and scalable processes to a growing team with a complex customer base and changing commercial priorities. Team Leadership, Coaching & Development Lead, coach, and develop a growing EMEA Client Management team through clear expectations, regular one-to-ones, performance conversations, and consistent leadership rhythms. Develop emerging leadership capability within the team, including supporting player-coach roles that combine customer ownership with people leadership responsibilities. Coach the team on consultative customer conversations, renewal and expansion strategies, account planning, prioritisation, and disciplined follow-through. Operational Excellence & Execution Apply strong operational discipline to track performance, outcomes, and key retention and growth metrics for the strategic portfolio. Build scalable processes and routines that support team performance in a fast-paced, high-growth environment. Adapt priorities and processes as business needs evolve while maintaining focus on results. Who You Are: Bachelor's degree in Business or equivalent experience is preferred 8+ years of Account Management, Client Management, Customer Success, or commercial post-sale leadership experience, ideally within SaaS or technology 5+ years leading quota-carrying client management, account management, or customer success teams responsible for retention, expansion, and customer outcomes Strong people leadership experience, with proven ability to coach, structure, and develop a growing team through change Experience operating in fast-paced sales environments with competing priorities Proven success improving net retention, managing customer risk, driving expansion, and strengthening customer satisfaction across a team-owned portfolio Experience with SaaS, technology, EDI, B2B commerce, eCommerce, invoicing, ERP, or supply chain solutions is preferred, but deep industry-specific expertise is not required Passion for driving customer success while achieving revenue goals Comfortable owning a team quota and enabling others to close, renew, expand, and protect customer revenue rather than operating as an individual contributor UK-based or able to work closely with UK and North American stakeholders strongly preferred Strong analytical, troubleshooting, and problem-solving capabilities Excellent relationship-building and executive communication skills Ability to understand and communicate technical concepts at the appropriate level Knowledge of ERP systems such as Microsoft Dynamics, Sage, SAP, or NetSuite (preferred) Who is TrueCommerce? TrueCommerce is a high-performing global supply chain network that delivers fully integrated, end-to-end supply chain visibility and management. We help some of the world's leading brands improve supply chain performance, including Schneider Electric, DanoneWave, Siemens, Ocean Spray, and many others. For additional information, visit our website
Aug 25, 2026
Full time
This role is responsible for leading the full EMEA Client Management function, owning team performance across retention, expansion, customer satisfaction, and commercial growth. This is a people leadership role with accountability for the team quota. The Director will lead and coach Account Managers, Senior Account Managers, Key Account Managers, and emerging player-coach leaders to deliver consistent account coverage, proactive customer engagement, and measurable net retention outcomes across the region. This role is suited to an experienced SaaS or technology client management leader who can bring structure, commercial discipline, and strong people leadership to a growing team with a complex and evolving customer base. What You'll Do: Lead the full EMEA Client Management team, accountable for customer retention, expansion, satisfaction, and growth across the regional client base. Own the team quota, made up of the collective performance of the client management team. Build a high-performance culture focused on net retention, add-ons, upsell opportunities, proactive account coverage, and strong commercial execution. Customer Strategy, Health & Executive Engagement Set the standard for customer engagement, account planning, renewal readiness, and executive-level relationship management across EMEA. Monitor customer health, satisfaction, risk, and escalation themes to ensure early action and clear ownership across the team. Partner directly with team members on strategic customers and escalations to protect revenue, improve outcomes, and strengthen long-term advocacy. Account Coverage, Structure & Operational Discipline Drive consistent account assignment, coverage, and prioritisation across the client base, including reassignment and right-sizing of customer portfolios as the team evolves. Establish leadership rhythms, reporting, and performance routines that give clear visibility into retention, risk, growth, and team execution. Bring structure and scalable processes to a growing team with a complex customer base and changing commercial priorities. Team Leadership, Coaching & Development Lead, coach, and develop a growing EMEA Client Management team through clear expectations, regular one-to-ones, performance conversations, and consistent leadership rhythms. Develop emerging leadership capability within the team, including supporting player-coach roles that combine customer ownership with people leadership responsibilities. Coach the team on consultative customer conversations, renewal and expansion strategies, account planning, prioritisation, and disciplined follow-through. Operational Excellence & Execution Apply strong operational discipline to track performance, outcomes, and key retention and growth metrics for the strategic portfolio. Build scalable processes and routines that support team performance in a fast-paced, high-growth environment. Adapt priorities and processes as business needs evolve while maintaining focus on results. Who You Are: Bachelor's degree in Business or equivalent experience is preferred 8+ years of Account Management, Client Management, Customer Success, or commercial post-sale leadership experience, ideally within SaaS or technology 5+ years leading quota-carrying client management, account management, or customer success teams responsible for retention, expansion, and customer outcomes Strong people leadership experience, with proven ability to coach, structure, and develop a growing team through change Experience operating in fast-paced sales environments with competing priorities Proven success improving net retention, managing customer risk, driving expansion, and strengthening customer satisfaction across a team-owned portfolio Experience with SaaS, technology, EDI, B2B commerce, eCommerce, invoicing, ERP, or supply chain solutions is preferred, but deep industry-specific expertise is not required Passion for driving customer success while achieving revenue goals Comfortable owning a team quota and enabling others to close, renew, expand, and protect customer revenue rather than operating as an individual contributor UK-based or able to work closely with UK and North American stakeholders strongly preferred Strong analytical, troubleshooting, and problem-solving capabilities Excellent relationship-building and executive communication skills Ability to understand and communicate technical concepts at the appropriate level Knowledge of ERP systems such as Microsoft Dynamics, Sage, SAP, or NetSuite (preferred) Who is TrueCommerce? TrueCommerce is a high-performing global supply chain network that delivers fully integrated, end-to-end supply chain visibility and management. We help some of the world's leading brands improve supply chain performance, including Schneider Electric, DanoneWave, Siemens, Ocean Spray, and many others. For additional information, visit our website
Job Description: Job Title: Legal Entity Financial Risk Manager Corporate Title: Director Location: London Company Overview At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Location Overview: Our London office is based just a stone's throw from the magnificent St. Paul's Cathedral on bustling King Edward Street. Here you'll find modern workspaces and a state-of-the-art auditorium space. In addition, we're proud to host an onsite restaurant that shares our commitment to sustainability by providing delicious seasonal menus which have been created with the planet in mind. Make sure to take time for yourself and head up to our rooftop terrace and take in the spectacular views across London. Finally, your physical wellness is well-catered for with our onsite gym facilities and medical centre. The Team: You will be joining the Enterprise Financial Risk (EFR) group, which is responsible for delivering effective independent risk oversight of the activities and processes associated with managing the Bank's capital, liquidity and interest rate risks (collectively "financial risks"), being EFR's core coverage areas. The EFR team also serves as the CRO function for the CFO group. EFR's coverage teams are structured as a combination of Line of Business (LOB) and Legal Entity (LE) facing vertical teams, supported by horizontal teams primarily specialising in one of the three EFR core coverage areas. The experience and the skill set of the successful candidate will determine which vertical or horizontal team the role will be seated within, however the core focus will remain on our key material entities operating out of London. Role Description: This role is responsible for providing risk oversight and advice to CFO teams and the LOBs on risk management issues for the London based broker dealer entity, Merrill Lynch International (MLI), while also covering BANA London and several other non-material entities across the broader EMEA region. Key responsibilities include identifying financial risks to which MLI and the other in-scope units are exposed, implementing measures to prevent and mitigate financial resource pressure, and monitoring risk outcomes. Job expectations include the ability to understand how all risk categories including credit, market, operational and compliance may create financial risk and recognize where the focus entities are susceptible to such based on its evolving business activities. The key focus area will be a hands-on approach to the effective risk management of MLI's Capital and Liquidity resources, and also of the entity's IRRBB profile as part of the London based EFR Team. Responsibilities: Supporting the International and local EFR Executives in ensuring we maintain healthy and sustainable Capital, Liquidity and IRRBB risk profiles capable of supporting business plans through a business-as-usual environment and during times of stress. Complying with regulations relevant to EFR's coverage area. Review and challenge implementation of new and changed rule requirements such as Fundamental Review of the Trading Book and Basel 3.1. Supporting and participating in interactions with relevant regulators on related topics. Participate in establishing and maintaining risk management procedures and standards. Conduct execution of risk framework activities including maintenance of controls and risk management processes for Treasury and the LOBs, as well as review and challenge of front-line deliverables and contribution of risk elements to such as needed (i.e. regulatory interpretations, ICAAP/ILAAP, recovery plans, risk ID, issue remediation plans and actions, new product reviews, LE capital action requests, model implementation and change, etc). Ensuring modelling pertaining to financial risks are applicable to and reflective of the various unit's risk profiles. Liaising with businesses to understand market trends and impacts on portfolio, using knowledge of stress testing and its applicability to risk categories. Ensuring adherence to the policies and procedures established by the Company. Managing risk requests, breach remediation's and providing effective challenge of front line units. Developing risk management analyses, reports, and approval procedures and guidelines on risk limits by type of product and/or transaction. Assist with broader EFR initiatives as needed. What we are looking for: Demonstrable experience in coverage areas relevant to EFR - liquidity risk, capital & interest rate risk in the banking book, ideally in a comparative organisation in terms of size and complexity. Communicates in a clear, concise, organized, and convincing manner for the intended audience demonstrating strong analytical skills and an ability to effectively tailor messaging to the audience. Proficiency with PowerPoint and Excel. Strong business-centric mindset with ability to utilize sound business judgment and tailor approach to drive optimal business outcomes. Ability to develop networks and build alliances; collaborates across boundaries to build relationships and achieve common goals. Influencing and negotiating across external stakeholders (regulators) as well as internal groups including LE CRO, LOB Risk, CFO organisation particularly Corporate Treasury, Recovery & Resolution Planning, Audit & Compliance to drive execution. Ability to ensure that we are providing appropriate monitoring and analysis to allow us to provide high quality risk insights. Benefits of working at Bank of America: UK Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons 20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc. Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services. Access to an Employee Assistance Program for confidential support and help for everyday matters Ability to donate to charities of your choice directly through payroll and the bank will match your contribution Opportunity to access our Arts & Culture corporate membership program and receive discounted entry to some of the UK's most iconic cultural institutions and exhibitions. Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local community. Bank of America: Good conduct and sound judgment is crucial to our long-term success. It's important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well. We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religion or belief, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience. We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.
Aug 25, 2026
Full time
Job Description: Job Title: Legal Entity Financial Risk Manager Corporate Title: Director Location: London Company Overview At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Location Overview: Our London office is based just a stone's throw from the magnificent St. Paul's Cathedral on bustling King Edward Street. Here you'll find modern workspaces and a state-of-the-art auditorium space. In addition, we're proud to host an onsite restaurant that shares our commitment to sustainability by providing delicious seasonal menus which have been created with the planet in mind. Make sure to take time for yourself and head up to our rooftop terrace and take in the spectacular views across London. Finally, your physical wellness is well-catered for with our onsite gym facilities and medical centre. The Team: You will be joining the Enterprise Financial Risk (EFR) group, which is responsible for delivering effective independent risk oversight of the activities and processes associated with managing the Bank's capital, liquidity and interest rate risks (collectively "financial risks"), being EFR's core coverage areas. The EFR team also serves as the CRO function for the CFO group. EFR's coverage teams are structured as a combination of Line of Business (LOB) and Legal Entity (LE) facing vertical teams, supported by horizontal teams primarily specialising in one of the three EFR core coverage areas. The experience and the skill set of the successful candidate will determine which vertical or horizontal team the role will be seated within, however the core focus will remain on our key material entities operating out of London. Role Description: This role is responsible for providing risk oversight and advice to CFO teams and the LOBs on risk management issues for the London based broker dealer entity, Merrill Lynch International (MLI), while also covering BANA London and several other non-material entities across the broader EMEA region. Key responsibilities include identifying financial risks to which MLI and the other in-scope units are exposed, implementing measures to prevent and mitigate financial resource pressure, and monitoring risk outcomes. Job expectations include the ability to understand how all risk categories including credit, market, operational and compliance may create financial risk and recognize where the focus entities are susceptible to such based on its evolving business activities. The key focus area will be a hands-on approach to the effective risk management of MLI's Capital and Liquidity resources, and also of the entity's IRRBB profile as part of the London based EFR Team. Responsibilities: Supporting the International and local EFR Executives in ensuring we maintain healthy and sustainable Capital, Liquidity and IRRBB risk profiles capable of supporting business plans through a business-as-usual environment and during times of stress. Complying with regulations relevant to EFR's coverage area. Review and challenge implementation of new and changed rule requirements such as Fundamental Review of the Trading Book and Basel 3.1. Supporting and participating in interactions with relevant regulators on related topics. Participate in establishing and maintaining risk management procedures and standards. Conduct execution of risk framework activities including maintenance of controls and risk management processes for Treasury and the LOBs, as well as review and challenge of front-line deliverables and contribution of risk elements to such as needed (i.e. regulatory interpretations, ICAAP/ILAAP, recovery plans, risk ID, issue remediation plans and actions, new product reviews, LE capital action requests, model implementation and change, etc). Ensuring modelling pertaining to financial risks are applicable to and reflective of the various unit's risk profiles. Liaising with businesses to understand market trends and impacts on portfolio, using knowledge of stress testing and its applicability to risk categories. Ensuring adherence to the policies and procedures established by the Company. Managing risk requests, breach remediation's and providing effective challenge of front line units. Developing risk management analyses, reports, and approval procedures and guidelines on risk limits by type of product and/or transaction. Assist with broader EFR initiatives as needed. What we are looking for: Demonstrable experience in coverage areas relevant to EFR - liquidity risk, capital & interest rate risk in the banking book, ideally in a comparative organisation in terms of size and complexity. Communicates in a clear, concise, organized, and convincing manner for the intended audience demonstrating strong analytical skills and an ability to effectively tailor messaging to the audience. Proficiency with PowerPoint and Excel. Strong business-centric mindset with ability to utilize sound business judgment and tailor approach to drive optimal business outcomes. Ability to develop networks and build alliances; collaborates across boundaries to build relationships and achieve common goals. Influencing and negotiating across external stakeholders (regulators) as well as internal groups including LE CRO, LOB Risk, CFO organisation particularly Corporate Treasury, Recovery & Resolution Planning, Audit & Compliance to drive execution. Ability to ensure that we are providing appropriate monitoring and analysis to allow us to provide high quality risk insights. Benefits of working at Bank of America: UK Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons 20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc. Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services. Access to an Employee Assistance Program for confidential support and help for everyday matters Ability to donate to charities of your choice directly through payroll and the bank will match your contribution Opportunity to access our Arts & Culture corporate membership program and receive discounted entry to some of the UK's most iconic cultural institutions and exhibitions. Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local community. Bank of America: Good conduct and sound judgment is crucial to our long-term success. It's important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well. We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religion or belief, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience. We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.
WHO ARE WE At Aliaxis, we design innovative, reliable, and sustainable solutions for fluid and energy management. Our pipe and fitting systems work seamlessly behind the scenes - delivering peace of mind to customers and end users across the globe. With operations in over 40 countries, we tackle the most complex challenges in the building, infrastructure, industrial, electrical, and agriculture sectors. But what truly drives us is our people. Our 15,000 employees bring the expertise, passion, and dedication that power everything we do. Together, we make life flow - and we're looking for talented individuals to join us on that journey. ABOUT THE ROLE Reporting to the UK HR Director, you will be responsible for the end-to-end delivery of payroll and people administration processes, ensuring employees are paid accurately, on time, and in compliance with legislation and company policies. The role manages pension administration, employee benefits, expenses, mileage claims, and driver compliance records, while providing expert support to employees and driving continuous improvement across HR operations. Salary: £40,000 FTE Permanent: 30 hours per week WHAT YOU WILL DO Manage the end-to-end monthly payroll process for approximately 290 employees, ensuring accurate and timely payment of salaries, bonuses, overtime, statutory payments, and payroll changes. Administer pension schemes, employee benefits, and payroll deductions, ensuring compliance with auto-enrolment and pension governance requirements. Oversee employee expenses and mileage claims, validating submissions in line with company policy and HMRC regulations. Maintain driver compliance records, including licences, permits, and associated documentation, ensuring ongoing legal and company policy compliance. Ensure adherence to HMRC, PAYE, National Insurance, GDPR, and other statutory requirements, supporting year-end payroll activities and audits. Act as the first point of contact for payroll, pension, and benefits queries, providing professional and confidential support to employees. Produce payroll and people-related reports, maintain data integrity across HR and payroll systems, and support Finance and HR with reporting, analysis, and audits. Identify and implement process improvements to enhance payroll accuracy, compliance, efficiency, and automation. ABOUT YOU Essential Proven experience managing end-to-end UK payroll in a fast-paced environment. Strong working knowledge of PAYE, National Insurance, statutory payments, pensions, and HMRC regulations. Experience administering pension schemes, payroll reconciliations, and compliance activities. Experience processing employee expenses and mileage claims. Proficiency in payroll, HRIS, and reporting systems, with advanced Excel skills. Excellent attention to detail, organisational skills, and the ability to handle confidential information with discretion. Desirable Experience with driver compliance, fleet administration, or licence management processes. Knowledge of risk management, internal controls, and audit requirements. Experience using ADP, Workday, Concur, Egencia, Traxmiles, and/or TTC Continuum. CIPP qualification or equivalent payroll certification. Experience working within Manufacturing, HR Operations, Finance, or Shared Services environments. BENEFITS Bonus- 10% Life Assurance 6x annual salary Critical illness cover Pension contribution up to 10% Dental & Health cash plans Hybrid Working - 2 days per week from home Enhanced parental leave Great discounts on local retailers and restaurants Fantastic Health & Wellbeing package including an Employee Assistance Programme Full access to LinkedIn Learning to aid personal and professional development Cycle to work scheme ABOUT OUR WORKPLACE Aliaxis is proud to be an equal opportunity employer who welcomes candidates and employees from all backgrounds. We are guided by our behaviours - We Care, We Dare, We Deliver! These reflect what we expect from each other and what you can expect from us: a culture that looks after its people, encourages you to challenge and improve, and gives you the space to make a real contribution. HOW WE WELCOME YOU For us, equity and belonging start already at the application step: whether it's offering flexibility in scheduling interviews, or ensuring a supportive and inclusive environment, we strive to remove barriers and create equal opportunities for all applicants. Should you have specific needs, please do not hesitate to let us know and we will do our best to accommodate. Our purpose is to provide solutions to global water challenges and accelerate the transition to clean energy. As a world leader in solutions, we build healthier and more sustainable cities, with smarter and more efficient agriculture and infrastructure, improving the quality of life around the world. EMEA (Europe, Middle East and Africa) is the second largest division within Aliaxis based on revenue and size. We are a customer focused, innovative provider of safe and sustainable solutions for our customers' needs in building, infrastructure, and industry segments. Our manufacturing, supply-chain and distribution centers reach across Europe, they also provide services and support to the Middle East and Africa to fulfill customer expectations. Aliaxis EMEA is the company behind the iconic and trusted brands such as Nicoll, Jimten, Friatec and FIP, as well as many others.
Aug 25, 2026
Full time
WHO ARE WE At Aliaxis, we design innovative, reliable, and sustainable solutions for fluid and energy management. Our pipe and fitting systems work seamlessly behind the scenes - delivering peace of mind to customers and end users across the globe. With operations in over 40 countries, we tackle the most complex challenges in the building, infrastructure, industrial, electrical, and agriculture sectors. But what truly drives us is our people. Our 15,000 employees bring the expertise, passion, and dedication that power everything we do. Together, we make life flow - and we're looking for talented individuals to join us on that journey. ABOUT THE ROLE Reporting to the UK HR Director, you will be responsible for the end-to-end delivery of payroll and people administration processes, ensuring employees are paid accurately, on time, and in compliance with legislation and company policies. The role manages pension administration, employee benefits, expenses, mileage claims, and driver compliance records, while providing expert support to employees and driving continuous improvement across HR operations. Salary: £40,000 FTE Permanent: 30 hours per week WHAT YOU WILL DO Manage the end-to-end monthly payroll process for approximately 290 employees, ensuring accurate and timely payment of salaries, bonuses, overtime, statutory payments, and payroll changes. Administer pension schemes, employee benefits, and payroll deductions, ensuring compliance with auto-enrolment and pension governance requirements. Oversee employee expenses and mileage claims, validating submissions in line with company policy and HMRC regulations. Maintain driver compliance records, including licences, permits, and associated documentation, ensuring ongoing legal and company policy compliance. Ensure adherence to HMRC, PAYE, National Insurance, GDPR, and other statutory requirements, supporting year-end payroll activities and audits. Act as the first point of contact for payroll, pension, and benefits queries, providing professional and confidential support to employees. Produce payroll and people-related reports, maintain data integrity across HR and payroll systems, and support Finance and HR with reporting, analysis, and audits. Identify and implement process improvements to enhance payroll accuracy, compliance, efficiency, and automation. ABOUT YOU Essential Proven experience managing end-to-end UK payroll in a fast-paced environment. Strong working knowledge of PAYE, National Insurance, statutory payments, pensions, and HMRC regulations. Experience administering pension schemes, payroll reconciliations, and compliance activities. Experience processing employee expenses and mileage claims. Proficiency in payroll, HRIS, and reporting systems, with advanced Excel skills. Excellent attention to detail, organisational skills, and the ability to handle confidential information with discretion. Desirable Experience with driver compliance, fleet administration, or licence management processes. Knowledge of risk management, internal controls, and audit requirements. Experience using ADP, Workday, Concur, Egencia, Traxmiles, and/or TTC Continuum. CIPP qualification or equivalent payroll certification. Experience working within Manufacturing, HR Operations, Finance, or Shared Services environments. BENEFITS Bonus- 10% Life Assurance 6x annual salary Critical illness cover Pension contribution up to 10% Dental & Health cash plans Hybrid Working - 2 days per week from home Enhanced parental leave Great discounts on local retailers and restaurants Fantastic Health & Wellbeing package including an Employee Assistance Programme Full access to LinkedIn Learning to aid personal and professional development Cycle to work scheme ABOUT OUR WORKPLACE Aliaxis is proud to be an equal opportunity employer who welcomes candidates and employees from all backgrounds. We are guided by our behaviours - We Care, We Dare, We Deliver! These reflect what we expect from each other and what you can expect from us: a culture that looks after its people, encourages you to challenge and improve, and gives you the space to make a real contribution. HOW WE WELCOME YOU For us, equity and belonging start already at the application step: whether it's offering flexibility in scheduling interviews, or ensuring a supportive and inclusive environment, we strive to remove barriers and create equal opportunities for all applicants. Should you have specific needs, please do not hesitate to let us know and we will do our best to accommodate. Our purpose is to provide solutions to global water challenges and accelerate the transition to clean energy. As a world leader in solutions, we build healthier and more sustainable cities, with smarter and more efficient agriculture and infrastructure, improving the quality of life around the world. EMEA (Europe, Middle East and Africa) is the second largest division within Aliaxis based on revenue and size. We are a customer focused, innovative provider of safe and sustainable solutions for our customers' needs in building, infrastructure, and industry segments. Our manufacturing, supply-chain and distribution centers reach across Europe, they also provide services and support to the Middle East and Africa to fulfill customer expectations. Aliaxis EMEA is the company behind the iconic and trusted brands such as Nicoll, Jimten, Friatec and FIP, as well as many others.
Select how often (in days) to receive an alert: Job Code: 12976 Country: GB City: London Skill Category: Global Markets Description Job Title: Quantitative Structurer - Platform & AI Corporate Title: Vice President / Executive Director Division: Global Markets Location: London Company overview Nomura is a global financial services group with an integrated network spanning approximately 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit Business Overview The Global Markets Structuring team in EMEA delivers bespoke solutions for clients' hedging and investment requirements across fixed income asset classes - Rates, Foreign Exchange, Credit, and Hybrids. The team engages in end-to-end deal modelling that involves pricing of structured payoffs, suggesting and marketing trade ideas to sales/clients and preparing relevant documentation. Our client services cover both high-volume flow products and carefully tailored structured solutions. The Structuring Platform & AI group is a globally distributed team within Structuring, responsible for building end-to-end digital platforms that scale key structuring business verticals. With a client-centric focus and differentiated by innovation, these platforms deliver market-leading capabilities across the full product lifecycle - from pricing, booking, and risk management to trade idea generation and client servicing - leveraging modern engineering and AI to drive significant efficiency and scale across high-volume flow verticals. Position Specifications The candidate will join as a Strategist in the Structuring Platform & AI group based in London, UK. This is a revenue-aligned role with line of sight to client trades. Working closely with Product Structurers, Sales, Trading, and Quant teams, the candidate will bring modern engineering and AI capabilities to the structured products workflow. The role reports jointly to the Head of Structuring Strategists in Singapore and the GM EMEA Structuring Heads. The role is within a global team spread across Singapore, Mumbai & London. The role combines technical expertise with structured products awareness to design, build, and own autonomous platforms across primarily Rates, Credit and Currency product verticals. This role offers potential for self-motivated individuals to shape and lead Platform & AI functions across a high growth and focus platform, building domain expertise across multiple asset classes. Job Responsibilities Architect and deliver end-to-end digital platforms that scale Fixed Income structuring verticals, covering pricing, booking, lifecycle management, and client servicing Work alongside Product Structuring Specialists to understand payoff design, product mechanics, and client requirements, translating business needs into scalable platforms. Apply modern AI and Generative AI techniques - including RAG, agent architectures, and context engineering - to enhance structuring workflows such as trade idea generation, documentation, and client engagement Drive the design and development of production-grade applications with strong emphasis on system architecture, reliability, and integration with internal infrastructure Contribute to and leverage the global platform ecosystem, ensuring regional solutions align with global development standards and integrate seamlessly with existing capabilities across regions Collaborate with Sales, Trading, Quant, and Technology teams to identify opportunities for efficiency and scale across high-volume flow products Stay current with emerging technologies and industry trends, proactively proposing innovative solutions that strengthen the structuring franchise Job Requirements Degree in Computer Science, Quantitative Finance, Mathematics, or Economics from an accredited institution; advanced degree (Masters or PhD) is a plus Strong Python software engineering skills with proficiency in system architecture, DevOps, and integration with enterprise infrastructure Executive Director equivalent level of experience with a strong track record of building and owning production-grade, end-to-end software solutions Familiarity with structured products, derivatives, and preferably Structuring landscape; experience working alongside a Structuring desk, quantitative Strategists, or Desk quants is valued Working knowledge of modern AI and Generative AI frameworks and concepts - including RAG, agent architecture, context engineering, and orchestration tooling - ideally with applied experience in a financial context Strong analytical and problem-solving abilities with a commercial mindset and attention to detail Ability to communicate complex technical concepts clearly to both technical and business stakeholders Ability to work effectively in a fast-paced environment managing multiple stakeholders and conflicting priorities Desirable skills Experience in building platforms delivering structured products, including pricing and distribution Experience with quantitative modelling and derivatives pricing Hands-on experience with AI/ML frameworks and tooling such as LangChain, LangGraph, vector databases, and MCP-based orchestration Expertise in relational and/or NoSQL databases, data pipelines, and ETL processes Experience with microservices architecture and web development Knowledge of data visualisation tools (e.g., PowerBI, Tableau) and dashboard development Good creativity and lateral thinking skills with an entrepreneurial mindset Nomura Leadership Behaviours Explore Insights & Vision: Identify the underlying causes of problems faced by you or your team and define a clear vision and direction for the future. Making Strategic Decisions: Evaluate all the options for resolving the problems and effectively prioritize actions or recommendations. Inspire Entrepreneurship in People: Inspire team members through effective communication of ideas and motivate them to actively enhance productivity. Elevate Organizational Capability: Engage proactively in professional development and enhance team productivity through the promotion of knowledge sharing. Inclusion: Respect DEI, foster a culture of psychological safety in the workplace and cultivate a "Risk Culture" (Challenge, Escalate and Respect). Right to Work The UK Government have taken steps to reduce net migration to the UK by limiting the number of overseas workers coming to the UK for employment. Please note that whilst we are able to consider applications from overseas workers from outside the UK (who require a Tier 2 Skilled Worker visa) we can only employ them if we can provide evidence that this is a genuine vacancy for a qualified role. Diversity & Inclusion Nomura is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all our employees. We do not discriminate on the basis of age, disability, gender identity and gender expression, pregnancy and maternity, marriage and civil partnership, race, religion or belief, sex or sexual orientation. If you require any assistance or reasonable adjustments due to a disability or long-term health condition, please do not hesitate to contact us. Nomura is an Equal Opportunity Employer
Aug 25, 2026
Full time
Select how often (in days) to receive an alert: Job Code: 12976 Country: GB City: London Skill Category: Global Markets Description Job Title: Quantitative Structurer - Platform & AI Corporate Title: Vice President / Executive Director Division: Global Markets Location: London Company overview Nomura is a global financial services group with an integrated network spanning approximately 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit Business Overview The Global Markets Structuring team in EMEA delivers bespoke solutions for clients' hedging and investment requirements across fixed income asset classes - Rates, Foreign Exchange, Credit, and Hybrids. The team engages in end-to-end deal modelling that involves pricing of structured payoffs, suggesting and marketing trade ideas to sales/clients and preparing relevant documentation. Our client services cover both high-volume flow products and carefully tailored structured solutions. The Structuring Platform & AI group is a globally distributed team within Structuring, responsible for building end-to-end digital platforms that scale key structuring business verticals. With a client-centric focus and differentiated by innovation, these platforms deliver market-leading capabilities across the full product lifecycle - from pricing, booking, and risk management to trade idea generation and client servicing - leveraging modern engineering and AI to drive significant efficiency and scale across high-volume flow verticals. Position Specifications The candidate will join as a Strategist in the Structuring Platform & AI group based in London, UK. This is a revenue-aligned role with line of sight to client trades. Working closely with Product Structurers, Sales, Trading, and Quant teams, the candidate will bring modern engineering and AI capabilities to the structured products workflow. The role reports jointly to the Head of Structuring Strategists in Singapore and the GM EMEA Structuring Heads. The role is within a global team spread across Singapore, Mumbai & London. The role combines technical expertise with structured products awareness to design, build, and own autonomous platforms across primarily Rates, Credit and Currency product verticals. This role offers potential for self-motivated individuals to shape and lead Platform & AI functions across a high growth and focus platform, building domain expertise across multiple asset classes. Job Responsibilities Architect and deliver end-to-end digital platforms that scale Fixed Income structuring verticals, covering pricing, booking, lifecycle management, and client servicing Work alongside Product Structuring Specialists to understand payoff design, product mechanics, and client requirements, translating business needs into scalable platforms. Apply modern AI and Generative AI techniques - including RAG, agent architectures, and context engineering - to enhance structuring workflows such as trade idea generation, documentation, and client engagement Drive the design and development of production-grade applications with strong emphasis on system architecture, reliability, and integration with internal infrastructure Contribute to and leverage the global platform ecosystem, ensuring regional solutions align with global development standards and integrate seamlessly with existing capabilities across regions Collaborate with Sales, Trading, Quant, and Technology teams to identify opportunities for efficiency and scale across high-volume flow products Stay current with emerging technologies and industry trends, proactively proposing innovative solutions that strengthen the structuring franchise Job Requirements Degree in Computer Science, Quantitative Finance, Mathematics, or Economics from an accredited institution; advanced degree (Masters or PhD) is a plus Strong Python software engineering skills with proficiency in system architecture, DevOps, and integration with enterprise infrastructure Executive Director equivalent level of experience with a strong track record of building and owning production-grade, end-to-end software solutions Familiarity with structured products, derivatives, and preferably Structuring landscape; experience working alongside a Structuring desk, quantitative Strategists, or Desk quants is valued Working knowledge of modern AI and Generative AI frameworks and concepts - including RAG, agent architecture, context engineering, and orchestration tooling - ideally with applied experience in a financial context Strong analytical and problem-solving abilities with a commercial mindset and attention to detail Ability to communicate complex technical concepts clearly to both technical and business stakeholders Ability to work effectively in a fast-paced environment managing multiple stakeholders and conflicting priorities Desirable skills Experience in building platforms delivering structured products, including pricing and distribution Experience with quantitative modelling and derivatives pricing Hands-on experience with AI/ML frameworks and tooling such as LangChain, LangGraph, vector databases, and MCP-based orchestration Expertise in relational and/or NoSQL databases, data pipelines, and ETL processes Experience with microservices architecture and web development Knowledge of data visualisation tools (e.g., PowerBI, Tableau) and dashboard development Good creativity and lateral thinking skills with an entrepreneurial mindset Nomura Leadership Behaviours Explore Insights & Vision: Identify the underlying causes of problems faced by you or your team and define a clear vision and direction for the future. Making Strategic Decisions: Evaluate all the options for resolving the problems and effectively prioritize actions or recommendations. Inspire Entrepreneurship in People: Inspire team members through effective communication of ideas and motivate them to actively enhance productivity. Elevate Organizational Capability: Engage proactively in professional development and enhance team productivity through the promotion of knowledge sharing. Inclusion: Respect DEI, foster a culture of psychological safety in the workplace and cultivate a "Risk Culture" (Challenge, Escalate and Respect). Right to Work The UK Government have taken steps to reduce net migration to the UK by limiting the number of overseas workers coming to the UK for employment. Please note that whilst we are able to consider applications from overseas workers from outside the UK (who require a Tier 2 Skilled Worker visa) we can only employ them if we can provide evidence that this is a genuine vacancy for a qualified role. Diversity & Inclusion Nomura is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all our employees. We do not discriminate on the basis of age, disability, gender identity and gender expression, pregnancy and maternity, marriage and civil partnership, race, religion or belief, sex or sexual orientation. If you require any assistance or reasonable adjustments due to a disability or long-term health condition, please do not hesitate to contact us. Nomura is an Equal Opportunity Employer
Asana is seeking a strategic leader to join their EMEA Revenue Leadership Team in London. This key position requires expertise in managing enterprise sales and driving growth, with responsibilities including building a strong community and executing comprehensive strategies across the UKI region. Ideal candidates will possess a people-centric leadership style, proven enterprise sales experience, and strong collaborative skills. This role offers a competitive On-Target Earnings (OTE) range of £257,000 - £302,000 and includes hybrid work options and comprehensive benefits.
Aug 25, 2026
Full time
Asana is seeking a strategic leader to join their EMEA Revenue Leadership Team in London. This key position requires expertise in managing enterprise sales and driving growth, with responsibilities including building a strong community and executing comprehensive strategies across the UKI region. Ideal candidates will possess a people-centric leadership style, proven enterprise sales experience, and strong collaborative skills. This role offers a competitive On-Target Earnings (OTE) range of £257,000 - £302,000 and includes hybrid work options and comprehensive benefits.
About the roleReporting to the Head of Reward and People Services, the Senior Reward Manager will lead a team of four Reward professionals and act as the Group's subject matter expert across all aspects of reward, benefits and remuneration governance. This is a high-profile role with significant exposure to senior leadership, Executive Committee members and the Remuneration Committee, providing expert advice on complex reward matters within a highly regulated financial services environment.A key focus of the role is ensuring the Group's approach to reward remains compliant with PRA and FCA regulatory requirements. The role holder will lead the preparation of Remuneration Committee papers, support annual executive remuneration activities and provide expert guidance on reward governance, regulatory reporting and risk. Previous experience of operating within a regulated financial services environment and supporting Remuneration Committee activity will therefore be essential.The Senior Reward Manager will oversee the design, delivery and continuous improvement of the Group's compensation, benefits and pension arrangements, ensuring they remain competitive, cost-effective and aligned to business strategy. Pension governance, benefits management and supplier oversight will form a significant part of the role, alongside responsibility for managing key external relationships and supporting governance committees.In addition, the role holder will use reward systems, market data and analytics to generate insight, inform decision-making and drive improvements to the colleague experience. Significant stakeholder management will be required, with the successful candidate partnering with leaders across the Group to translate complex reward concepts into practical solutions.This is an exciting opportunity to join the organisation during a period of significant integration and transformation, helping to shape the future reward proposition, influence strategic decision-making and lead meaningful change across the business. We operate on a team led hybrid approach with at least 2-3 days a week in the Coventry office. Our benefits include:28 days holiday a year plus bank holidays and a holiday buy/sell schemeAnnual discretionary bonus schemePersonal pension with matched contributionsLife assurance (6 times annual salary)Company car allowance of £5,500Private Medical InsuranceFind out more about the fantastic benefits of joining Coventry Building Society here.We reserve the right to close this advert early if we receive a high volume of suitable applications.About youYou'll be an experienced Reward leader with strong technical expertise across both compensation and benefits, gained within a dual regulated financial services environment. You'll bring proven experience navigating PRA and FCA remuneration regulations, supporting Remuneration Committee activity and providing expert advice to senior leaders on complex reward matters. Pension governance and benefits management will be a significant part of your background, alongside a strong understanding of reward governance, market practice and executive remuneration.You'll be equally comfortable operating strategically and delivering operationally, using reward systems, data and insight to inform decision-making and drive continuous improvement. With exceptional analytical skills and meticulous attention to detail, you'll be confident interpreting complex information and translating it into clear, practical recommendations. You'll also be a credible stakeholder manager, able to build trusted relationships across all levels of the organisation, and an experienced people leader with a track record of developing high-performing teams.For this role you'll need to have:Proven experience leading Reward activity within a regulated financial services environment, with strong knowledge of PRA and FCA remuneration regulations.Experience preparing and presenting papers for Remuneration Committees and supporting senior executives on reward-related matters.Strong expertise across both compensation and benefits, including executive remuneration, market benchmarking, pay reviews and reward governance.Knowledge of reward benchmarking and job evaluation methodologies such as Willis Towers Watson.Significant experience managing pensions governance and employee benefits programmes, working closely with trustees, suppliers and governance committees.Previous people management experience, with the ability to lead, develop and motivate a team of Reward professionals.Excellent stakeholder management skills, with the confidence and credibility to influence senior business leaders and executives.Strong analytical capability, with the ability to interpret complex data and provide meaningful reward insights and recommendations.Advanced Excel skills and experience producing high-quality reporting, analytics and management information.Knowledge of executive incentive plans, deferred remuneration arrangements and regulatory reporting requirements, including Material Risk Takers, Directors Remuneration Report, Equal Pay Audit, Pillar 3 and High Earners Reporting.Experience configuring, maintaining or enhancing reward processes within a HRIS, ideally Workday.CIPD qualification and a deep understanding of reward best practice.Experience in these areas would be helpful:Experience supporting organisational integration, transformation or large-scale change programmes.Experience managing supplier tender exercises and reviewing benefit arrangements to improve value, governance and colleague experience.About usIn 2025, Coventry Building Society purchased The Co-operative Bank. Bringing together our purpose-led building society with the UK's original ethical bank was the start of an exciting journey.Trusted by over four million people, we're a mutually owned business free from shareholders, and with our combined experience of almost 300 years, our ethics and dedication will continue to guide us. Together, we have shared values and an ethical approach towards our members, customers and colleagues.We're officially recognised as a 'Great Place to Work' and our benefits go beyond basic pay, with a discretionary bonus scheme, a culture of reward and recognition and comprehensive support for wellbeing.We're serious about equality, of race, age, faith, disability, and sexual orientation and we celebrate diversity. By working together, we know you'll build more than just a career with us.Flexibility and why it mattersWe understand the need for flexibility, so wherever possible, we'll consider alternative working patterns. Have a chat with us before you apply to see what the possibilities are for this role.Proud to be a Disability Confident Committed EmployerWe're proud to offer an interview or assessment to every disabled applicant who meet the minimum criteria for our vacancies. As part of the application process, disabled applicants can opt in for the Disability Confident Interview Scheme. If there are ever occasions where it is not practicable to interview all candidates that meet the essential criteria, such as when we receive a high number of applications, we commit to interviewing disabled candidates who best meet the minimum essential and desirable criteria.LocationCoventry-Binley Business Park
Aug 25, 2026
Full time
About the roleReporting to the Head of Reward and People Services, the Senior Reward Manager will lead a team of four Reward professionals and act as the Group's subject matter expert across all aspects of reward, benefits and remuneration governance. This is a high-profile role with significant exposure to senior leadership, Executive Committee members and the Remuneration Committee, providing expert advice on complex reward matters within a highly regulated financial services environment.A key focus of the role is ensuring the Group's approach to reward remains compliant with PRA and FCA regulatory requirements. The role holder will lead the preparation of Remuneration Committee papers, support annual executive remuneration activities and provide expert guidance on reward governance, regulatory reporting and risk. Previous experience of operating within a regulated financial services environment and supporting Remuneration Committee activity will therefore be essential.The Senior Reward Manager will oversee the design, delivery and continuous improvement of the Group's compensation, benefits and pension arrangements, ensuring they remain competitive, cost-effective and aligned to business strategy. Pension governance, benefits management and supplier oversight will form a significant part of the role, alongside responsibility for managing key external relationships and supporting governance committees.In addition, the role holder will use reward systems, market data and analytics to generate insight, inform decision-making and drive improvements to the colleague experience. Significant stakeholder management will be required, with the successful candidate partnering with leaders across the Group to translate complex reward concepts into practical solutions.This is an exciting opportunity to join the organisation during a period of significant integration and transformation, helping to shape the future reward proposition, influence strategic decision-making and lead meaningful change across the business. We operate on a team led hybrid approach with at least 2-3 days a week in the Coventry office. Our benefits include:28 days holiday a year plus bank holidays and a holiday buy/sell schemeAnnual discretionary bonus schemePersonal pension with matched contributionsLife assurance (6 times annual salary)Company car allowance of £5,500Private Medical InsuranceFind out more about the fantastic benefits of joining Coventry Building Society here.We reserve the right to close this advert early if we receive a high volume of suitable applications.About youYou'll be an experienced Reward leader with strong technical expertise across both compensation and benefits, gained within a dual regulated financial services environment. You'll bring proven experience navigating PRA and FCA remuneration regulations, supporting Remuneration Committee activity and providing expert advice to senior leaders on complex reward matters. Pension governance and benefits management will be a significant part of your background, alongside a strong understanding of reward governance, market practice and executive remuneration.You'll be equally comfortable operating strategically and delivering operationally, using reward systems, data and insight to inform decision-making and drive continuous improvement. With exceptional analytical skills and meticulous attention to detail, you'll be confident interpreting complex information and translating it into clear, practical recommendations. You'll also be a credible stakeholder manager, able to build trusted relationships across all levels of the organisation, and an experienced people leader with a track record of developing high-performing teams.For this role you'll need to have:Proven experience leading Reward activity within a regulated financial services environment, with strong knowledge of PRA and FCA remuneration regulations.Experience preparing and presenting papers for Remuneration Committees and supporting senior executives on reward-related matters.Strong expertise across both compensation and benefits, including executive remuneration, market benchmarking, pay reviews and reward governance.Knowledge of reward benchmarking and job evaluation methodologies such as Willis Towers Watson.Significant experience managing pensions governance and employee benefits programmes, working closely with trustees, suppliers and governance committees.Previous people management experience, with the ability to lead, develop and motivate a team of Reward professionals.Excellent stakeholder management skills, with the confidence and credibility to influence senior business leaders and executives.Strong analytical capability, with the ability to interpret complex data and provide meaningful reward insights and recommendations.Advanced Excel skills and experience producing high-quality reporting, analytics and management information.Knowledge of executive incentive plans, deferred remuneration arrangements and regulatory reporting requirements, including Material Risk Takers, Directors Remuneration Report, Equal Pay Audit, Pillar 3 and High Earners Reporting.Experience configuring, maintaining or enhancing reward processes within a HRIS, ideally Workday.CIPD qualification and a deep understanding of reward best practice.Experience in these areas would be helpful:Experience supporting organisational integration, transformation or large-scale change programmes.Experience managing supplier tender exercises and reviewing benefit arrangements to improve value, governance and colleague experience.About usIn 2025, Coventry Building Society purchased The Co-operative Bank. Bringing together our purpose-led building society with the UK's original ethical bank was the start of an exciting journey.Trusted by over four million people, we're a mutually owned business free from shareholders, and with our combined experience of almost 300 years, our ethics and dedication will continue to guide us. Together, we have shared values and an ethical approach towards our members, customers and colleagues.We're officially recognised as a 'Great Place to Work' and our benefits go beyond basic pay, with a discretionary bonus scheme, a culture of reward and recognition and comprehensive support for wellbeing.We're serious about equality, of race, age, faith, disability, and sexual orientation and we celebrate diversity. By working together, we know you'll build more than just a career with us.Flexibility and why it mattersWe understand the need for flexibility, so wherever possible, we'll consider alternative working patterns. Have a chat with us before you apply to see what the possibilities are for this role.Proud to be a Disability Confident Committed EmployerWe're proud to offer an interview or assessment to every disabled applicant who meet the minimum criteria for our vacancies. As part of the application process, disabled applicants can opt in for the Disability Confident Interview Scheme. If there are ever occasions where it is not practicable to interview all candidates that meet the essential criteria, such as when we receive a high number of applications, we commit to interviewing disabled candidates who best meet the minimum essential and desirable criteria.LocationCoventry-Binley Business Park
Join us to shape the future of payments technology by leading innovation in testing and integration. You will drive impactful change, leveraging advanced AI and automation to deliver high-quality solutions. At JPMorgan Chase, you'll collaborate with talented teams, foster a culture of trust, and help us set new standards in business assurance. Your leadership will empower growth, resilience, and continuous improvement. Be part of a team where your vision and expertise make a real difference. As a Product Delivery Director, Stability and Resiliency in Payments Technology, you will lead global teams focused on delivering high-quality business and client assurance testing for payments products, platforms, and services. You will set the vision for adopting advanced AI, data-driven validation, and automation to accelerate change and minimize risk. You will ensure robust governance and control for technology change, demonstrate value through measurable outcomes, and build trust through transparent communication. You will also coordinate the Regional Stability & Resiliency Forum for EMEA Payments, fostering collaboration and business resiliency. Job Responsibilities Set strategic vision to build change confidence, reduce lead time, and enhance AI and data-driven solutions in change delivery Lead delivery of business assurance and client testing for complex payments products, including Liquidity and Account Solutions Partner with CTO organizations to ensure platform assurance and build change confidence Transform change testing practices by advancing AI and data solutions to support business growth and regulatory commitments Ensure security, risk management, and compliance for all technology changes Proactively assess risks, elevate issues, and deliver solutions Foster a culture of trust, transparency, and partnership across teams and functions Provide stakeholders with regular updates on business outcomes, metrics, and KPIs Align testing strategies with production behaviors to improve change confidence and stability Lead and manage a diverse, global technology organization focused on high-quality testing and assurance Coordinate and chair the Regional Technology Stability & Resiliency Forum for EMEA Payments Required Qualifications, Capabilities, and Skills Bachelor's degree in Computer Science, Engineering, Business, or related field; Master's degree Experience in payments technology with a proven track record in leading technology delivery and managing complex, diverse teams. Understanding of the payments domain, Liquidity and Account Solutions in payments. Familiarity with regulatory and industry requirements in payments technology High emotional intelligence and stable leadership style, promoting a culture of continuous learning and innovation Ability to drive employee engagement and resilience through change Proficiency in product delivery, change management, and organizational development with knowledge of global payments products and regulatory requirements Advanced knowledge of AI, data, and development/testing methodologies Strong stakeholder management and ability to build trust across business and technology Outstanding communication, presentation, and interpersonal skills to engage executive leadership and foster collaboration Strong analytical and problem-solving skills focused on quantifying outcomes and value creation Ability to manage multiple priorities, resolve issues quickly, and drive continuous improvement Preferred Qualifications, Capabilities, and Skills Demonstrated success in leading organizational health and employee engagement initiatives Experience fostering a culture of innovation and continuous improvement Knowledge of regional stability and resiliency practices in payments Ability to influence and drive strategic initiatives across global teams
Aug 25, 2026
Full time
Join us to shape the future of payments technology by leading innovation in testing and integration. You will drive impactful change, leveraging advanced AI and automation to deliver high-quality solutions. At JPMorgan Chase, you'll collaborate with talented teams, foster a culture of trust, and help us set new standards in business assurance. Your leadership will empower growth, resilience, and continuous improvement. Be part of a team where your vision and expertise make a real difference. As a Product Delivery Director, Stability and Resiliency in Payments Technology, you will lead global teams focused on delivering high-quality business and client assurance testing for payments products, platforms, and services. You will set the vision for adopting advanced AI, data-driven validation, and automation to accelerate change and minimize risk. You will ensure robust governance and control for technology change, demonstrate value through measurable outcomes, and build trust through transparent communication. You will also coordinate the Regional Stability & Resiliency Forum for EMEA Payments, fostering collaboration and business resiliency. Job Responsibilities Set strategic vision to build change confidence, reduce lead time, and enhance AI and data-driven solutions in change delivery Lead delivery of business assurance and client testing for complex payments products, including Liquidity and Account Solutions Partner with CTO organizations to ensure platform assurance and build change confidence Transform change testing practices by advancing AI and data solutions to support business growth and regulatory commitments Ensure security, risk management, and compliance for all technology changes Proactively assess risks, elevate issues, and deliver solutions Foster a culture of trust, transparency, and partnership across teams and functions Provide stakeholders with regular updates on business outcomes, metrics, and KPIs Align testing strategies with production behaviors to improve change confidence and stability Lead and manage a diverse, global technology organization focused on high-quality testing and assurance Coordinate and chair the Regional Technology Stability & Resiliency Forum for EMEA Payments Required Qualifications, Capabilities, and Skills Bachelor's degree in Computer Science, Engineering, Business, or related field; Master's degree Experience in payments technology with a proven track record in leading technology delivery and managing complex, diverse teams. Understanding of the payments domain, Liquidity and Account Solutions in payments. Familiarity with regulatory and industry requirements in payments technology High emotional intelligence and stable leadership style, promoting a culture of continuous learning and innovation Ability to drive employee engagement and resilience through change Proficiency in product delivery, change management, and organizational development with knowledge of global payments products and regulatory requirements Advanced knowledge of AI, data, and development/testing methodologies Strong stakeholder management and ability to build trust across business and technology Outstanding communication, presentation, and interpersonal skills to engage executive leadership and foster collaboration Strong analytical and problem-solving skills focused on quantifying outcomes and value creation Ability to manage multiple priorities, resolve issues quickly, and drive continuous improvement Preferred Qualifications, Capabilities, and Skills Demonstrated success in leading organizational health and employee engagement initiatives Experience fostering a culture of innovation and continuous improvement Knowledge of regional stability and resiliency practices in payments Ability to influence and drive strategic initiatives across global teams
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit to see how we empower creators to own their own destiny. London, UK (Hybrid: 3 days p/ week in office) Full-time permanent contract The Role: Joining as our Sr HR Business Partner - EMEA, you'll own and execute Klaviyo's HRBP Playbook, partnering with leaders across the UK, Ireland, France, Germany, and the broader EMEA region, often supporting them from a different location to your own. You'll act as a thought partner for leaders and a trusted confidant to employees, coaching them on aligning teams to business objectives and enhancing team culture through learning and development, talent management, and performance management. A key focus of this role is supporting Go-To-Market (GTM) teams across EMEA: Sales, Presales, Customer Success, Marketing, and Partnerships. You'll bring strong employment law expertise across multiple EMEA jurisdictions and navigate complex employee relations situations with confidence. Experience working with works councils is advantageous and welcomed. Your Impact: Strategic HR Business Partnership Provide strategic HR partnership and executive coaching to EMEA leaders and people managers across Sales, Customer Success, Marketing, and Partnerships (GTM functions), driving engagement, development, and retention. Partner with the Director of HR International to ensure full leadership coverage across EMEA, managing a broad and diverse client group. Build strong relationships with leaders across the UK, Ireland, France, Germany, and the wider EMEA region, adapting your approach to local context. Employment Law & Employee Relations Apply deep knowledge of employment law across multiple EMEA jurisdictions to give compliant, pragmatic guidance on complex employee relations issues. Engage and collaborate with works councils and employee representative bodies where applicable (preferred, not required). Diversity, Equity & Inclusion Partner with the DEI team as an advocate, coach, and facilitator, helping leaders build diverse and inclusive teams. People Analytics & Organisational Strategy Use data to identify people trends and translate them into recommendations, programs, and projects. Identify organisational gaps and deploy people strategies that help GTM and other teams scale effectively. Talent Management & Programme Delivery Partner with the Talent Management COE to launch and run initiatives including performance reviews, succession planning, and org design. Collaborate with the wider HRBP team and People Ops functions (Talent Acquisition, Learning & Enablement, Compensation, DEI) to build and deploy programs across client groups. What Success Looks Like: EMEA leaders treat you as a trusted advisor, you're sought out for your expertise and perspective. You've built a strong, trusted presence across the UK, Ireland, France, Germany, and the wider EMEA region, despite operating across geographies. Employment law situations are handled with confidence, pragmatism, and without surprises. Your GTM clients report a measurably better partnership experience as Klaviyo scales across EMEA. People and org decisions are grounded in data and reflect a clear point of view, not just process. Please note that job responsibilities may change from time to time. Your team lead will be the most up-to date source for job expectations. Who You Are: Education and Experience BA/ BSc degree in Human Resources or related field. 7+ years of experience as an HRBP, with a significant proportion of that time supporting EMEA-based organisations. EMEA Expertise & Employment Law Deep pan-EMEA HR experience, with strong understanding of the cultural, legal, and organisational landscape across the region. Strong, demonstrable employment law knowledge across multiple EMEA jurisdictions (UK, Ireland, France, and Germany required; additional markets a plus), with the ability to provide pragmatic, commercially sound guidance on complex employee relations matters. Experience working with works councils or other employee representative bodies across EMEA markets. Business Partnering Across Distance Experience supporting GTM teams: Sales, Presales, Customer Success, Marketing, and/or Partnerships, ideally in a fast paced, high growth environment. Proven ability to build trust and deliver impact with leaders based outside your own location, managing relationships primarily through remote and cross border ways of working. Ability to coach leaders and managers at all levels on personal and team development. Experience influencing and advising executives on talent and employment matters across multiple geographies. Analytical & Change Capability Ability to use people analytics to spot trends, build a case for investment, and measure whether people strategies are delivering results. Strong ability to drive change management in a rapidly scaling environment, with high levels of autonomy. Demonstrated ability to manage multiple, complex, competing priorities across a broad EMEA remit, with strong business acumen. Systems & Travel: HRIS experience, such as Workday, as well as proficiency Google Suite/ Microsoft. Comfortable working in an environment where AI is changing how teams operate and how work gets done Willing and able to travel depending on business needs (e.g. HQ Boston for Summits, EMEA office hubs). Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range in Local Currency: £72,000 - £108,000 GBP This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance. Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in e commerce and beyond. To reach our goals, we need our own crew of remarkable creators-ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human in the loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses instant messaging platforms, or unsolicited calls. By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not
Aug 24, 2026
Full time
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit to see how we empower creators to own their own destiny. London, UK (Hybrid: 3 days p/ week in office) Full-time permanent contract The Role: Joining as our Sr HR Business Partner - EMEA, you'll own and execute Klaviyo's HRBP Playbook, partnering with leaders across the UK, Ireland, France, Germany, and the broader EMEA region, often supporting them from a different location to your own. You'll act as a thought partner for leaders and a trusted confidant to employees, coaching them on aligning teams to business objectives and enhancing team culture through learning and development, talent management, and performance management. A key focus of this role is supporting Go-To-Market (GTM) teams across EMEA: Sales, Presales, Customer Success, Marketing, and Partnerships. You'll bring strong employment law expertise across multiple EMEA jurisdictions and navigate complex employee relations situations with confidence. Experience working with works councils is advantageous and welcomed. Your Impact: Strategic HR Business Partnership Provide strategic HR partnership and executive coaching to EMEA leaders and people managers across Sales, Customer Success, Marketing, and Partnerships (GTM functions), driving engagement, development, and retention. Partner with the Director of HR International to ensure full leadership coverage across EMEA, managing a broad and diverse client group. Build strong relationships with leaders across the UK, Ireland, France, Germany, and the wider EMEA region, adapting your approach to local context. Employment Law & Employee Relations Apply deep knowledge of employment law across multiple EMEA jurisdictions to give compliant, pragmatic guidance on complex employee relations issues. Engage and collaborate with works councils and employee representative bodies where applicable (preferred, not required). Diversity, Equity & Inclusion Partner with the DEI team as an advocate, coach, and facilitator, helping leaders build diverse and inclusive teams. People Analytics & Organisational Strategy Use data to identify people trends and translate them into recommendations, programs, and projects. Identify organisational gaps and deploy people strategies that help GTM and other teams scale effectively. Talent Management & Programme Delivery Partner with the Talent Management COE to launch and run initiatives including performance reviews, succession planning, and org design. Collaborate with the wider HRBP team and People Ops functions (Talent Acquisition, Learning & Enablement, Compensation, DEI) to build and deploy programs across client groups. What Success Looks Like: EMEA leaders treat you as a trusted advisor, you're sought out for your expertise and perspective. You've built a strong, trusted presence across the UK, Ireland, France, Germany, and the wider EMEA region, despite operating across geographies. Employment law situations are handled with confidence, pragmatism, and without surprises. Your GTM clients report a measurably better partnership experience as Klaviyo scales across EMEA. People and org decisions are grounded in data and reflect a clear point of view, not just process. Please note that job responsibilities may change from time to time. Your team lead will be the most up-to date source for job expectations. Who You Are: Education and Experience BA/ BSc degree in Human Resources or related field. 7+ years of experience as an HRBP, with a significant proportion of that time supporting EMEA-based organisations. EMEA Expertise & Employment Law Deep pan-EMEA HR experience, with strong understanding of the cultural, legal, and organisational landscape across the region. Strong, demonstrable employment law knowledge across multiple EMEA jurisdictions (UK, Ireland, France, and Germany required; additional markets a plus), with the ability to provide pragmatic, commercially sound guidance on complex employee relations matters. Experience working with works councils or other employee representative bodies across EMEA markets. Business Partnering Across Distance Experience supporting GTM teams: Sales, Presales, Customer Success, Marketing, and/or Partnerships, ideally in a fast paced, high growth environment. Proven ability to build trust and deliver impact with leaders based outside your own location, managing relationships primarily through remote and cross border ways of working. Ability to coach leaders and managers at all levels on personal and team development. Experience influencing and advising executives on talent and employment matters across multiple geographies. Analytical & Change Capability Ability to use people analytics to spot trends, build a case for investment, and measure whether people strategies are delivering results. Strong ability to drive change management in a rapidly scaling environment, with high levels of autonomy. Demonstrated ability to manage multiple, complex, competing priorities across a broad EMEA remit, with strong business acumen. Systems & Travel: HRIS experience, such as Workday, as well as proficiency Google Suite/ Microsoft. Comfortable working in an environment where AI is changing how teams operate and how work gets done Willing and able to travel depending on business needs (e.g. HQ Boston for Summits, EMEA office hubs). Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range in Local Currency: £72,000 - £108,000 GBP This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance. Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in e commerce and beyond. To reach our goals, we need our own crew of remarkable creators-ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human in the loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses instant messaging platforms, or unsolicited calls. By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not
United States Digital Space LLC in London, Munich, Dusseldorf, or Berlin seeks a PMD Recruiting Director - EMEA to lead the executive recruiting team across the UK, DACH, Italy, France, and the Middle East, focusing on Partner and Partner & Managing Director candidates. You will set strategy, build trust with stakeholders, and mentor the team while personally managing searches. You will partner with global leaders, ensure a thoughtful, inclusive candidate experience, oversee onboarding
Aug 24, 2026
Full time
United States Digital Space LLC in London, Munich, Dusseldorf, or Berlin seeks a PMD Recruiting Director - EMEA to lead the executive recruiting team across the UK, DACH, Italy, France, and the Middle East, focusing on Partner and Partner & Managing Director candidates. You will set strategy, build trust with stakeholders, and mentor the team while personally managing searches. You will partner with global leaders, ensure a thoughtful, inclusive candidate experience, oversee onboarding
Director, Global Service Delivery (f/m/d) - EMEA Based Job ID 517466 Posted since 12-Aug-2026 Organization Field of work Information Technology Company Siemens Industry Software GmbH Experienced Professional Job type Full-time Hybrid (Remote/Office) Employment type Permanent Location(s) Farnborough - Hampshire - United Kingdom Hamburg - Hamburg - Germany London - London City of - United Kingdom We are a leading global software company dedicated to the world of computer aided design, 3D modeling and simulation- helping innovative global manufacturers design better products, faster! With the resources of a large company, and the energy of a software start-up, we have fun together while creating a world class software portfolio. Our culture encourages creativity, welcomes fresh thinking, and focuses on growth, so our people, our business, and our customers can achieve their full potential. The Director, Global Service Delivery (SD) is a senior leadership role within Global Engineering Services (GES), part of Siemens' Global Technologies & Infrastructure (GTI) organization. This role owns the end-to-end delivery of engineering support services across three global regions - Americas, EMEA, and APAC - serving approximately 17,000 software engineers worldwide. The Director is accountable for service quality, regional consistency, people leadership, and the ongoing transformation of the SD function. KEY RESPONSIBILITIES Strategic Leadership Define and execute the global Service Delivery strategy aligned with GES and GTI priorities. Set the vision, operating model (Follow-the-Sun), and performance standards for SD across all three regions. Lead the annual planning cycle for SD: headcount, budget, initiatives, and OKRs. Represent the SD function at GES leadership reviews, executive briefings, and cross-functional forums. Drive continuous improvement in service delivery maturity, tooling, and process standardization. Operational Excellence Own the end-to-end SLO/SLA framework for the SD function globally; ensure targets are met and reported. Partner with the Global Operations Excellence (GOE) team to enforce standards, monitoring, and governance. Ensure all regions are aligned on tooling, processes, CMDB accuracy, and asset management practices. Oversee the successful delivery of global programmes (e.g., PCD migration, device refresh, CMDB clean-up etc). Identify operational risks and blockers across regions; escape and resolve proactively. Directly lead three Regional SD Leads (Americas, EMEA, APAC) and maintain accountability for the full SD organization. Build a high-performing, engaged, and geographically distributed team; develop regional leaders and successors. Drive talent reviews, performance management, and calibration across the SD function. Champion a culture of accountability, customer focus, and continuous improvement. Stakeholder & Cross-Functional Engagement Serve as the primary SD point of contact for peer GTI functions. Build and maintain strong relationships with key business stakeholders. Collaborate with regional SD leads and managers to address customer escalations and service issues. Provide regular operational reporting to the Senior Director, GES and GTI leadership. Engineering Segments Engagement Own the customer relationship between GES and engineering segments globally; serve as the primary point of contact for segment leads regarding infrastructure, service quality, and engineering productivity. Establish and maintain a regular engagement cadence with segment representatives to understand development pipeline needs, CI/CD tooling requirements, and environment pain points. Proactively identify opportunities to improve developer productivity and engineering experience - including build performance, environment stability, tooling access, and onboarding friction. Collaborate with SD Leads, GOE, and Architecture & Standards teams to translate segment feedback into actionable service improvements and capacity planning inputs. Track and report on segments satisfaction, developer productivity trends, and GES contribution to engineering velocity - escalate where GES environment is a constraint on delivery. QUALIFICATIONS & EXPERIENCE Required Extensive relevant experience in infrastructure management, service delivery, or technology operations, with a significant portion of that time spent in senior leadership - managing global or multi-regional teams at scale. Proven track record leading large, geographically distributed teams across multiple countries and regions. Deep understanding of ITSM frameworks (ITIL) and IT governance practices (COBIT or equivalent). Strong experience managing budgets, headcount planning, and resource allocation at a global scale. Demonstrated ability to drive transformation programmes and change across complex organizations. Experience operating in a matrixed, multinational corporate environment. Excellent written and verbal communication skills in English; comfortable presenting to executive audiences. Sound understanding of asset management practices, including CMDB governance, hardware lifecycle management, and software asset inventory at enterprise scale. Demonstrable knowledge of data center operations and management, including RDC/colocation environments, capacity planning, and infrastructure governance. Working knowledge of server and storage technologies, including enterprise server platforms, SAN/NAS storage, and backup/recovery frameworks. Familiarity with vulnerability management processes, including risk prioritization, remediation tracking, and coordination with information security teams to ensure compliance. Familiarity with software development practices and the software development lifecycle (SDLC); ability to engage credibly with engineering and development teams on environment and tooling requirements. Working knowledge of CI/CD concepts and common pipeline patterns; exposure to CI/CD platforms, sufficient to understand engineering dependencies and environment requirements. Understanding of developer workflow tooling and environment needs - including source control, build systems, artifact management, and test infrastructure - as they relate to GES infrastructure provisioning and support. Preferred Background in software engineering, or large-scale enterprise Technology environments. Hands-on or oversight experience with virtualization technologies (VMware ESXi, OpenStack, or equivalent platforms). Experience with high-performance or grid computing environments - including job scheduling, compute cluster management, and distributed compute platforms. Understanding of enterprise networking concepts, sufficient to oversee network-dependent service delivery. Experience working with or transitioning to cloud-managed or hybrid infrastructure models. Prior experience in a software engineering, DevOps, or platform engineering role - or significant direct collaboration with software development teams; comfort discussing CI/CD pipelines, build performance, and developer environment requirements. EDUCATION Degree - Required Bachelor's degree in Computer Science, Computer Engineering, Information Technology, Software Engineering, or a closely related technical discipline. Degrees in other disciplines will be considered where accompanied by strong relevant experience. Advanced Education - Preferred Master's degree in Computer Science, Information Technology, Engineering Management, or an MBA with a technology focus. CERTIFICATIONS IT Service Management & Governance - Preferred ITIL v4 Foundation - required; Managing Professional or Strategic Leader tracks highly valued. COBIT 2019 Foundation or Practitioner - IT governance and control framework knowledge. ISO 27001 Lead Implementer or Auditor - advantageous for security governance oversight. PMP (Project Management Professional) - PMI. PRINCE2 Practitioner or PRINCE2 Agile. LOCATION & TRAVEL This is a global role with flexibility on base location. Regular international travel to regional sites and team face-to-face meetings is expected. REPORTING STRUCTURE Reports to: Senior Director, Global Engineering Services (GES) Direct reports: Regional SD Leads - Americas, EMEA, APAC Functional scope: Full global SD organization Why us? A collection of over 377,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we welcome applications that reflect the diversity of the communities we Work in. All employment decisions at Siemens are based on qualifications, merit, and business need. Bring your curiosity and creativity and help us shape tomorrow! The primary locations for this opportunity are Germany, UK and Ireland. The applicable salary ranges for these locations are: 117,600 Min - 205,900 Max EUR (Germany) 100,300 Min - 175,400 Max GBP (UK) 109,400 Min - 196,700 Max EUR (Ireland) This role is eligible to earn incentive compensation. The actual compensation offered is based on the successful candidate's job-related skills . click apply for full job details
Aug 24, 2026
Full time
Director, Global Service Delivery (f/m/d) - EMEA Based Job ID 517466 Posted since 12-Aug-2026 Organization Field of work Information Technology Company Siemens Industry Software GmbH Experienced Professional Job type Full-time Hybrid (Remote/Office) Employment type Permanent Location(s) Farnborough - Hampshire - United Kingdom Hamburg - Hamburg - Germany London - London City of - United Kingdom We are a leading global software company dedicated to the world of computer aided design, 3D modeling and simulation- helping innovative global manufacturers design better products, faster! With the resources of a large company, and the energy of a software start-up, we have fun together while creating a world class software portfolio. Our culture encourages creativity, welcomes fresh thinking, and focuses on growth, so our people, our business, and our customers can achieve their full potential. The Director, Global Service Delivery (SD) is a senior leadership role within Global Engineering Services (GES), part of Siemens' Global Technologies & Infrastructure (GTI) organization. This role owns the end-to-end delivery of engineering support services across three global regions - Americas, EMEA, and APAC - serving approximately 17,000 software engineers worldwide. The Director is accountable for service quality, regional consistency, people leadership, and the ongoing transformation of the SD function. KEY RESPONSIBILITIES Strategic Leadership Define and execute the global Service Delivery strategy aligned with GES and GTI priorities. Set the vision, operating model (Follow-the-Sun), and performance standards for SD across all three regions. Lead the annual planning cycle for SD: headcount, budget, initiatives, and OKRs. Represent the SD function at GES leadership reviews, executive briefings, and cross-functional forums. Drive continuous improvement in service delivery maturity, tooling, and process standardization. Operational Excellence Own the end-to-end SLO/SLA framework for the SD function globally; ensure targets are met and reported. Partner with the Global Operations Excellence (GOE) team to enforce standards, monitoring, and governance. Ensure all regions are aligned on tooling, processes, CMDB accuracy, and asset management practices. Oversee the successful delivery of global programmes (e.g., PCD migration, device refresh, CMDB clean-up etc). Identify operational risks and blockers across regions; escape and resolve proactively. Directly lead three Regional SD Leads (Americas, EMEA, APAC) and maintain accountability for the full SD organization. Build a high-performing, engaged, and geographically distributed team; develop regional leaders and successors. Drive talent reviews, performance management, and calibration across the SD function. Champion a culture of accountability, customer focus, and continuous improvement. Stakeholder & Cross-Functional Engagement Serve as the primary SD point of contact for peer GTI functions. Build and maintain strong relationships with key business stakeholders. Collaborate with regional SD leads and managers to address customer escalations and service issues. Provide regular operational reporting to the Senior Director, GES and GTI leadership. Engineering Segments Engagement Own the customer relationship between GES and engineering segments globally; serve as the primary point of contact for segment leads regarding infrastructure, service quality, and engineering productivity. Establish and maintain a regular engagement cadence with segment representatives to understand development pipeline needs, CI/CD tooling requirements, and environment pain points. Proactively identify opportunities to improve developer productivity and engineering experience - including build performance, environment stability, tooling access, and onboarding friction. Collaborate with SD Leads, GOE, and Architecture & Standards teams to translate segment feedback into actionable service improvements and capacity planning inputs. Track and report on segments satisfaction, developer productivity trends, and GES contribution to engineering velocity - escalate where GES environment is a constraint on delivery. QUALIFICATIONS & EXPERIENCE Required Extensive relevant experience in infrastructure management, service delivery, or technology operations, with a significant portion of that time spent in senior leadership - managing global or multi-regional teams at scale. Proven track record leading large, geographically distributed teams across multiple countries and regions. Deep understanding of ITSM frameworks (ITIL) and IT governance practices (COBIT or equivalent). Strong experience managing budgets, headcount planning, and resource allocation at a global scale. Demonstrated ability to drive transformation programmes and change across complex organizations. Experience operating in a matrixed, multinational corporate environment. Excellent written and verbal communication skills in English; comfortable presenting to executive audiences. Sound understanding of asset management practices, including CMDB governance, hardware lifecycle management, and software asset inventory at enterprise scale. Demonstrable knowledge of data center operations and management, including RDC/colocation environments, capacity planning, and infrastructure governance. Working knowledge of server and storage technologies, including enterprise server platforms, SAN/NAS storage, and backup/recovery frameworks. Familiarity with vulnerability management processes, including risk prioritization, remediation tracking, and coordination with information security teams to ensure compliance. Familiarity with software development practices and the software development lifecycle (SDLC); ability to engage credibly with engineering and development teams on environment and tooling requirements. Working knowledge of CI/CD concepts and common pipeline patterns; exposure to CI/CD platforms, sufficient to understand engineering dependencies and environment requirements. Understanding of developer workflow tooling and environment needs - including source control, build systems, artifact management, and test infrastructure - as they relate to GES infrastructure provisioning and support. Preferred Background in software engineering, or large-scale enterprise Technology environments. Hands-on or oversight experience with virtualization technologies (VMware ESXi, OpenStack, or equivalent platforms). Experience with high-performance or grid computing environments - including job scheduling, compute cluster management, and distributed compute platforms. Understanding of enterprise networking concepts, sufficient to oversee network-dependent service delivery. Experience working with or transitioning to cloud-managed or hybrid infrastructure models. Prior experience in a software engineering, DevOps, or platform engineering role - or significant direct collaboration with software development teams; comfort discussing CI/CD pipelines, build performance, and developer environment requirements. EDUCATION Degree - Required Bachelor's degree in Computer Science, Computer Engineering, Information Technology, Software Engineering, or a closely related technical discipline. Degrees in other disciplines will be considered where accompanied by strong relevant experience. Advanced Education - Preferred Master's degree in Computer Science, Information Technology, Engineering Management, or an MBA with a technology focus. CERTIFICATIONS IT Service Management & Governance - Preferred ITIL v4 Foundation - required; Managing Professional or Strategic Leader tracks highly valued. COBIT 2019 Foundation or Practitioner - IT governance and control framework knowledge. ISO 27001 Lead Implementer or Auditor - advantageous for security governance oversight. PMP (Project Management Professional) - PMI. PRINCE2 Practitioner or PRINCE2 Agile. LOCATION & TRAVEL This is a global role with flexibility on base location. Regular international travel to regional sites and team face-to-face meetings is expected. REPORTING STRUCTURE Reports to: Senior Director, Global Engineering Services (GES) Direct reports: Regional SD Leads - Americas, EMEA, APAC Functional scope: Full global SD organization Why us? A collection of over 377,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we welcome applications that reflect the diversity of the communities we Work in. All employment decisions at Siemens are based on qualifications, merit, and business need. Bring your curiosity and creativity and help us shape tomorrow! The primary locations for this opportunity are Germany, UK and Ireland. The applicable salary ranges for these locations are: 117,600 Min - 205,900 Max EUR (Germany) 100,300 Min - 175,400 Max GBP (UK) 109,400 Min - 196,700 Max EUR (Ireland) This role is eligible to earn incentive compensation. The actual compensation offered is based on the successful candidate's job-related skills . click apply for full job details
Siemens Industry Software GmbH is seeking a Director of Global Service Delivery (SD) to lead the end-to-end engineering support for Americas, EMEA, and APAC. You will define the SD strategy, operating model, and performance standards while managing a distributed team across multiple countries. The role focuses on service quality, governance, and continuous improvement. The position requires extensive senior leadership experience, strong English communication, and the ability to drive
Aug 24, 2026
Full time
Siemens Industry Software GmbH is seeking a Director of Global Service Delivery (SD) to lead the end-to-end engineering support for Americas, EMEA, and APAC. You will define the SD strategy, operating model, and performance standards while managing a distributed team across multiple countries. The role focuses on service quality, governance, and continuous improvement. The position requires extensive senior leadership experience, strong English communication, and the ability to drive
Job Summary: Company: Live Nation Department: VIP Nation International Location: Farringdon, London with travel Reports to: Director, Client Services Working Hours: Full-time. Some evening and weekend work may be required including national and international travel. Job Type: Permanent Role Description VIP Nation International provides world class VIP package solutions for a wide range of artists and their fans on tours across EMEA and special events. Alongside global event organisers, VIP concepts and products are developed to offer an elite fan experience for some of the biggest artists in the world. In this role you will be responsible for managing a portfolio of clients from proposal through to completion - owning budgets, building commercial proposals, and acting as the point of contact for artist teams across the full life of a tour. You will be accountable for both retaining and growing existing client relationships and for identifying and developing new business opportunities across EMEA. You will need to have a strong background in client services or account management within the live events or music industry, with a proven track record in commercial growth and new business. Business-level Spanish (spoken and written) is essential - you will manage Spanish speaking clients and territories across EMEA and be expected to conduct client communications, proposals, and presentations in Spanish although day-to-day business is conducted in English. The ability to manage multiple clients simultaneously, work at pace, and build lasting relationships with artist teams and internal stakeholders is key to succeeding in this role. This role is based in London, UK. What we can offer you Live Nation offers impressive employee benefits including tickets to shows and festivals and unlimited annual leave. The Farmiloe Building in Farringdon, London is a beautiful office to work in. Staff can enjoy use of arcade games in the basement games room, onsite gym equipment plus fitness and meditation classes. In addition to this, the office has a fully stocked complimentary coffee bar with barista to serve you your favourite coffee as you walk into the office and offers heavily subsidised lunch options. We hold regular staff events in our atrium stage space including hosting speakers and open mic nights to showcase Live Nation employee talent. Who you are Demonstrable experience in client services or account management in the music or entertainment industry. Business-level Spanish and English (spoken and written) - essential. Proven ability to manage and grow a client portfolio, with a demonstrable track record of driving new business, identifying commercial opportunities, and converting leads into long-term clients. Experience of accurately managing budgets to deadline. Confidence in building and presenting commercial proposals and pitch decks. Proficiency in Microsoft applications, especially Excel, is essential. Strong analytical skills with the ability to interpret data and inform pricing and strategy decisions. Exceptional communication and interpersonal skills. Ability to liaise directly with tour directors, tour managers, agents, and internal touring teams. Confident presenting ideas and proposals at a senior level. Ability to manage multiple clients simultaneously in a fast-paced environment. Additional European languages advantageous. Behaviours Proactive and demonstrates initiative. Commercially minded with a drive to identify and pursue new opportunities. Organised and deadline focused. Team-player with a can do attitude. Self motivated and takes ownership for personal and professional development. Adaptable in any given situation. Comfortable with national and international travel for work. What the role includes Take full end to end ownership of the client and event onsale process - from initial brief and proposal through to programme setup, onsale, and execution - collaborating with internal teams to ensure seamless delivery at every stage. Act as the central point of contact and relationship holder for the full life of a tour - from first engagement through to post show wrap - building trusted, long term client relationships. Build and deliver VIP programme budgets, package descriptions, pricing strategies, and pitch decks. Drive retention of existing clients while actively identifying and developing new business leads and opportunities across EMEA. Lead commercial conversations with potential and existing clients, with confidence to negotiate and close. Manage tour logistics from inception to execution, coordinating with fulfilment, operations, and finance teams. Collaborate with the Director of Client Services to align commercial activity with broader business objectives. Manage tour budgets and analyse final performance, presenting findings and recommendations. Uphold and contribute to VIP Nation policies and best practices across in office systems and event execution. Equal Opportunities We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender identity, race, sexual orientation, religion, age, disability status or caring responsibilities. The Company Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. APPLICATION DEADLINE: 1st September 2026. We reserve the right to close applications at any time.
Aug 24, 2026
Full time
Job Summary: Company: Live Nation Department: VIP Nation International Location: Farringdon, London with travel Reports to: Director, Client Services Working Hours: Full-time. Some evening and weekend work may be required including national and international travel. Job Type: Permanent Role Description VIP Nation International provides world class VIP package solutions for a wide range of artists and their fans on tours across EMEA and special events. Alongside global event organisers, VIP concepts and products are developed to offer an elite fan experience for some of the biggest artists in the world. In this role you will be responsible for managing a portfolio of clients from proposal through to completion - owning budgets, building commercial proposals, and acting as the point of contact for artist teams across the full life of a tour. You will be accountable for both retaining and growing existing client relationships and for identifying and developing new business opportunities across EMEA. You will need to have a strong background in client services or account management within the live events or music industry, with a proven track record in commercial growth and new business. Business-level Spanish (spoken and written) is essential - you will manage Spanish speaking clients and territories across EMEA and be expected to conduct client communications, proposals, and presentations in Spanish although day-to-day business is conducted in English. The ability to manage multiple clients simultaneously, work at pace, and build lasting relationships with artist teams and internal stakeholders is key to succeeding in this role. This role is based in London, UK. What we can offer you Live Nation offers impressive employee benefits including tickets to shows and festivals and unlimited annual leave. The Farmiloe Building in Farringdon, London is a beautiful office to work in. Staff can enjoy use of arcade games in the basement games room, onsite gym equipment plus fitness and meditation classes. In addition to this, the office has a fully stocked complimentary coffee bar with barista to serve you your favourite coffee as you walk into the office and offers heavily subsidised lunch options. We hold regular staff events in our atrium stage space including hosting speakers and open mic nights to showcase Live Nation employee talent. Who you are Demonstrable experience in client services or account management in the music or entertainment industry. Business-level Spanish and English (spoken and written) - essential. Proven ability to manage and grow a client portfolio, with a demonstrable track record of driving new business, identifying commercial opportunities, and converting leads into long-term clients. Experience of accurately managing budgets to deadline. Confidence in building and presenting commercial proposals and pitch decks. Proficiency in Microsoft applications, especially Excel, is essential. Strong analytical skills with the ability to interpret data and inform pricing and strategy decisions. Exceptional communication and interpersonal skills. Ability to liaise directly with tour directors, tour managers, agents, and internal touring teams. Confident presenting ideas and proposals at a senior level. Ability to manage multiple clients simultaneously in a fast-paced environment. Additional European languages advantageous. Behaviours Proactive and demonstrates initiative. Commercially minded with a drive to identify and pursue new opportunities. Organised and deadline focused. Team-player with a can do attitude. Self motivated and takes ownership for personal and professional development. Adaptable in any given situation. Comfortable with national and international travel for work. What the role includes Take full end to end ownership of the client and event onsale process - from initial brief and proposal through to programme setup, onsale, and execution - collaborating with internal teams to ensure seamless delivery at every stage. Act as the central point of contact and relationship holder for the full life of a tour - from first engagement through to post show wrap - building trusted, long term client relationships. Build and deliver VIP programme budgets, package descriptions, pricing strategies, and pitch decks. Drive retention of existing clients while actively identifying and developing new business leads and opportunities across EMEA. Lead commercial conversations with potential and existing clients, with confidence to negotiate and close. Manage tour logistics from inception to execution, coordinating with fulfilment, operations, and finance teams. Collaborate with the Director of Client Services to align commercial activity with broader business objectives. Manage tour budgets and analyse final performance, presenting findings and recommendations. Uphold and contribute to VIP Nation policies and best practices across in office systems and event execution. Equal Opportunities We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender identity, race, sexual orientation, religion, age, disability status or caring responsibilities. The Company Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. APPLICATION DEADLINE: 1st September 2026. We reserve the right to close applications at any time.
Group Account Director (Technology Portfolio Lead), any UK Bishopsgate, London, UK Job Description Join the global leader in responsible marketing activation services At HH Global, we help the world's most recognized brands turn their growth ideas into measurable impact through responsible marketing activation. We are a global marketing activation partner that connects brands to their customers and delivers sustainable marketing execution at scale. With over 4,000 colleagues across more than 55 countries, you'll join a diverse, high performing community, empowered to deliver sustainable, innovative solutions for our clients. Purpose of the job This is a senior portfolio leadership role responsible for leading, growing and managing a complex multi-client, multi-market portfolio across the Technology sector. Reporting to a SVP Client Engagement, the role will act as the senior lead for a client portfolio in Europe, providing client continuity, commercial ownership and regional leadership. The position is UK based, reflecting the concentration of the portfolio's highest client spend and the need to provide direct leadership to our teams, strengthen market presence, drive growth across emerging sector opportunities, and ensure effective development of our creative proposition within the UK market. The role carries accountability for client strategy, commercial performance, growth delivery, senior stakeholder engagement and leadership of senior account teams across the region. You will bring significant experience managing large-scale, multi-market client portfolios, ideally with exposure to $75m+ annual revenue or equivalent commercial complexity. This is a senior leadership role, but it requires a hands on operator. You'll need to be comfortable moving between strategy and execution, working directly with account leads, clients, finance, operations and delivery teams to remove blockers, protect performance and convert opportunities into growth. The position offers a rare opportunity to take senior ownership of a Technology portfolio at a pivotal stage of HH Global's growth. This UK-based role will provide the regional leadership required to protect and grow key client relationships, strengthen commercial performance, and support the next phase of Technology sector expansion. A strong UK presence is essential to drive growth across our new sector opportunities, alongside managing the advancement of the local teams based in market. Key responsibilities Define and lead portfolio-wide client strategies across the client group, ensuring alignment with global client objectives and long term business priorities Develop and execute organic growth plans across priority accounts, including whitespace mapping, stakeholder expansion, service line penetration, and strategic account development Lead and support RFP, pitch, and proposal activity, driving successful conversion of new business opportunities and expansion of existing client relationships Identify and unlock opportunities across marketing operations, creative production, retail execution, experiential, digital, procurement, data, measurement, and technology enabled services Act as a strategic advisor to senior client stakeholders, shaping long term transformation roadmaps and business outcomes Deliver measurable revenue growth, portfolio expansion, and margin improvement across complex client environments Executive Client Leadership + Stakeholder Management Build trusted relationships with executive and C suite stakeholders across global, regional, and local client organizations Establish HH Global as a strategic partner by proactively advising, influencing, and challenging senior stakeholders to drive business value Create and maintain executive engagement plans that strengthen senior sponsorship and unlock growth opportunities Lead governance structures and executive business reviews across the portfolio Represent HH Global in senior client governance forums, executive business reviews, planning sessions and selected industry engagements Transformation + Integrated Delivery Leadership Oversee integrated delivery models across multiple markets, ensuring consistent quality, governance, compliance, and performance Drive operational excellence through innovation, optimization, automation, and continuous improvement initiatives Ensure successful execution across global, regional, and local teams while maintaining a strong focus on business outcomes and client value Balance strategic transformation priorities with operational delivery excellence Leadership + Organizational Management Lead, mentor, and develop senior account leaders and portfolio leadership teams across multiple markets Foster a high performance culture focused on accountability, collaboration, succession planning, and talent development Drive alignment across global, regional, and local teams to ensure consistent client experience and portfolio performance Establish a clear operating cadence across the client portfolio, including account reviews, growth tracking, escalation management, financial performance, delivery risk and leadership alignment Own portfolio P&L performance across EMEA, including revenue, contribution, profitability, forecasting, budgeting, and long term planning Develop and defend commercial plans, investment cases, restructuring proposals, growth strategies, and resource models Drive margin optimization and operational efficiency while maintaining service excellence and client satisfaction Oversee financial governance, contractual performance, pricing strategy, and commercial risk management Partner with Finance and Executive Leadership to ensure sustainable portfolio growth and profitability Stay close to the commercial detail of priority accounts, ensuring forecasts, risks, opportunities, margin improvement plans and client investment cases are understood and actively managed Senior Internal Leadership Act as a senior business leader within HH Global, contributing to broader organizational strategy and performance Support strategic initiatives that strengthen HH Global's global account management model and market leading client partnerships Contribute to leadership forums, succession planning, organizational design, and business transformation initiatives Strong understanding of EMEA market dynamics, with a focus on the UK market, including regional complexity, governance requirements and local market execution Experience operating within global account structures, balancing global strategy, regional governance and local market delivery Proven capability in developing and embedding innovative creative propositions to strengthen market positioning across the UK and a varied client portfolio Significant experience leading complex multi market client portfolios, ideally £50m+ / $75m+ annual revenue responsibility Demonstrated success delivering portfolio growth, client transformation, and commercial expansion at scale Proven track record managing large and complex P&L structures with accountability for revenue, contribution, profitability, and growth Strong experience developing commercial strategies, investment cases, business plans, forecasts, and organizational restructuring initiatives Evidence of successfully leading new business pursuits, RFP responses, and major account expansion programs Transformation + Delivery Excellence Deep understanding of integrated marketing and operational delivery models Proven ability to lead large scale transformation programs across multiple markets and stakeholder groups Strong operational and commercial acumen, with the ability to balance strategic change with delivery excellence Experience navigating complex global supply chains, production environments, and service delivery ecosystems Leadership + Executive Influence Proven experience leading senior direct reports across multiple disciplines Executive presence and credibility with senior client stakeholders, including the ability to advise, influence, challenge, and build consensus at C suite and senior leadership level Outstanding communication, negotiation, and stakeholder management skills Strong leadership capability with a track record of building high performing, internationally distributed teams Highly commercial, strategic, and proactive, with the ability to anticipate risks, shape solutions, and drive business outcomes Belonging is at the heart of HH Global. We don't just talk about inclusion; our teams recognize it as a fundamental part of our culture. Join the global leader in responsible marketing activation services and bring your authentic self to a team that values you for who you are. We welcome job applications from all suitably qualified candidates and will make reasonable adjustments to our recruitment process to accommodate you. If you require this job advertisement in an alternative format, please reach out
Aug 24, 2026
Full time
Group Account Director (Technology Portfolio Lead), any UK Bishopsgate, London, UK Job Description Join the global leader in responsible marketing activation services At HH Global, we help the world's most recognized brands turn their growth ideas into measurable impact through responsible marketing activation. We are a global marketing activation partner that connects brands to their customers and delivers sustainable marketing execution at scale. With over 4,000 colleagues across more than 55 countries, you'll join a diverse, high performing community, empowered to deliver sustainable, innovative solutions for our clients. Purpose of the job This is a senior portfolio leadership role responsible for leading, growing and managing a complex multi-client, multi-market portfolio across the Technology sector. Reporting to a SVP Client Engagement, the role will act as the senior lead for a client portfolio in Europe, providing client continuity, commercial ownership and regional leadership. The position is UK based, reflecting the concentration of the portfolio's highest client spend and the need to provide direct leadership to our teams, strengthen market presence, drive growth across emerging sector opportunities, and ensure effective development of our creative proposition within the UK market. The role carries accountability for client strategy, commercial performance, growth delivery, senior stakeholder engagement and leadership of senior account teams across the region. You will bring significant experience managing large-scale, multi-market client portfolios, ideally with exposure to $75m+ annual revenue or equivalent commercial complexity. This is a senior leadership role, but it requires a hands on operator. You'll need to be comfortable moving between strategy and execution, working directly with account leads, clients, finance, operations and delivery teams to remove blockers, protect performance and convert opportunities into growth. The position offers a rare opportunity to take senior ownership of a Technology portfolio at a pivotal stage of HH Global's growth. This UK-based role will provide the regional leadership required to protect and grow key client relationships, strengthen commercial performance, and support the next phase of Technology sector expansion. A strong UK presence is essential to drive growth across our new sector opportunities, alongside managing the advancement of the local teams based in market. Key responsibilities Define and lead portfolio-wide client strategies across the client group, ensuring alignment with global client objectives and long term business priorities Develop and execute organic growth plans across priority accounts, including whitespace mapping, stakeholder expansion, service line penetration, and strategic account development Lead and support RFP, pitch, and proposal activity, driving successful conversion of new business opportunities and expansion of existing client relationships Identify and unlock opportunities across marketing operations, creative production, retail execution, experiential, digital, procurement, data, measurement, and technology enabled services Act as a strategic advisor to senior client stakeholders, shaping long term transformation roadmaps and business outcomes Deliver measurable revenue growth, portfolio expansion, and margin improvement across complex client environments Executive Client Leadership + Stakeholder Management Build trusted relationships with executive and C suite stakeholders across global, regional, and local client organizations Establish HH Global as a strategic partner by proactively advising, influencing, and challenging senior stakeholders to drive business value Create and maintain executive engagement plans that strengthen senior sponsorship and unlock growth opportunities Lead governance structures and executive business reviews across the portfolio Represent HH Global in senior client governance forums, executive business reviews, planning sessions and selected industry engagements Transformation + Integrated Delivery Leadership Oversee integrated delivery models across multiple markets, ensuring consistent quality, governance, compliance, and performance Drive operational excellence through innovation, optimization, automation, and continuous improvement initiatives Ensure successful execution across global, regional, and local teams while maintaining a strong focus on business outcomes and client value Balance strategic transformation priorities with operational delivery excellence Leadership + Organizational Management Lead, mentor, and develop senior account leaders and portfolio leadership teams across multiple markets Foster a high performance culture focused on accountability, collaboration, succession planning, and talent development Drive alignment across global, regional, and local teams to ensure consistent client experience and portfolio performance Establish a clear operating cadence across the client portfolio, including account reviews, growth tracking, escalation management, financial performance, delivery risk and leadership alignment Own portfolio P&L performance across EMEA, including revenue, contribution, profitability, forecasting, budgeting, and long term planning Develop and defend commercial plans, investment cases, restructuring proposals, growth strategies, and resource models Drive margin optimization and operational efficiency while maintaining service excellence and client satisfaction Oversee financial governance, contractual performance, pricing strategy, and commercial risk management Partner with Finance and Executive Leadership to ensure sustainable portfolio growth and profitability Stay close to the commercial detail of priority accounts, ensuring forecasts, risks, opportunities, margin improvement plans and client investment cases are understood and actively managed Senior Internal Leadership Act as a senior business leader within HH Global, contributing to broader organizational strategy and performance Support strategic initiatives that strengthen HH Global's global account management model and market leading client partnerships Contribute to leadership forums, succession planning, organizational design, and business transformation initiatives Strong understanding of EMEA market dynamics, with a focus on the UK market, including regional complexity, governance requirements and local market execution Experience operating within global account structures, balancing global strategy, regional governance and local market delivery Proven capability in developing and embedding innovative creative propositions to strengthen market positioning across the UK and a varied client portfolio Significant experience leading complex multi market client portfolios, ideally £50m+ / $75m+ annual revenue responsibility Demonstrated success delivering portfolio growth, client transformation, and commercial expansion at scale Proven track record managing large and complex P&L structures with accountability for revenue, contribution, profitability, and growth Strong experience developing commercial strategies, investment cases, business plans, forecasts, and organizational restructuring initiatives Evidence of successfully leading new business pursuits, RFP responses, and major account expansion programs Transformation + Delivery Excellence Deep understanding of integrated marketing and operational delivery models Proven ability to lead large scale transformation programs across multiple markets and stakeholder groups Strong operational and commercial acumen, with the ability to balance strategic change with delivery excellence Experience navigating complex global supply chains, production environments, and service delivery ecosystems Leadership + Executive Influence Proven experience leading senior direct reports across multiple disciplines Executive presence and credibility with senior client stakeholders, including the ability to advise, influence, challenge, and build consensus at C suite and senior leadership level Outstanding communication, negotiation, and stakeholder management skills Strong leadership capability with a track record of building high performing, internationally distributed teams Highly commercial, strategic, and proactive, with the ability to anticipate risks, shape solutions, and drive business outcomes Belonging is at the heart of HH Global. We don't just talk about inclusion; our teams recognize it as a fundamental part of our culture. Join the global leader in responsible marketing activation services and bring your authentic self to a team that values you for who you are. We welcome job applications from all suitably qualified candidates and will make reasonable adjustments to our recruitment process to accommodate you. If you require this job advertisement in an alternative format, please reach out
Delivery Practice Manager, Professional Services, UK NatSec, WWPS Job ID: AWS EMEA SARL (UK Branch) The Amazon Web Services Professional Services (ProServe) team is seeking an experienced Delivery Practice Manager (DPM) to join our ProServe Shared Delivery Team (SDT) at Amazon Web Services (AWS). In this role, you'll manage a team of ProServe Delivery Consultants while supporting AWS enterprise customers through transformative projects. You'll leverage your IT and/or Management Consulting background to serve as a strategic advisor to customers, partners, and internal AWS teams. As a DPM you will be responsible for building and managing a team of Delivery Consultants and or Engagement Managers working with customers and partners to architect and implement innovative solutions. You'll routinely engage with Director, C-level executives, and governing boards, whilst being responsible for opportunity capture and driving engagement delivery. You'll work closely with partner teams; drive business development initiatives through thought leadership; provide portfolio guidance and oversight; and meet and exceed customer satisfaction targets. As a DPM you are primarily focused directly or through their teams, on understanding and defining business outcomes for customers by building trust, identifying applicable AWS Professional Services offerings, and creating proposals and SOW's. Your experience gained leading teams within the technology sector, will equip you with the ability to optimize team performance through implementing tailored people development plans, ensuring your teams are aligned to customer needs, and have the skills and capacity to address customer outcomes. Possessing the ability to translate technical concepts into business value for customers and then talk in technical depth with teams, you will cultivate strong customer, Amazon Global Sales (AGS), and ProServe team relationships which enables exceptional business performance. DPMs success is primarily measured by consistently delivering customer engagements by supporting sales through scoping technical requirements for an engagement, delivering engagements on time, within budget, and exceeding customer expectations. They will hold the Practice total utilization goal and be responsible for optimizing team performance. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. UK Government Security Clearance is required for this role (). Key job responsibilities As an experienced Professional Services Delivery Manager, you will be responsible for: Building and managing a high-performing team of Delivery Consultants Collaborating with Delivery Consultants, Engagement Managers, Account Executives, and Cloud Architects to deploy solutions and provide input on new features Developing and overseeing the implementation of innovative, forward-looking IT strategies for customers Managing practice P&L, ensuring on-time and within-budget delivery of customer engagements Driving business development initiatives and exceed customer satisfaction targets About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Basic Qualifications Bachelor's degree in Computer Science, Math, or a related field Experience in IT consulting/management with IT Transformation in a customer-facing role Experience in program or engagement management, leading other project managers to deliver a program with multiple and concurrent projects Experience managing and delivering large-scale enterprise IT projects Preferred Qualifications Experience integrating AWS cloud services with on-premise technologies (e.g., Microsoft, IBM, Oracle, HP, SAP) Experience with customer relationship management, especially C-suite level customer engagement Experience with design of modern, scalable delivery models for technology consulting services Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Aug 24, 2026
Full time
Delivery Practice Manager, Professional Services, UK NatSec, WWPS Job ID: AWS EMEA SARL (UK Branch) The Amazon Web Services Professional Services (ProServe) team is seeking an experienced Delivery Practice Manager (DPM) to join our ProServe Shared Delivery Team (SDT) at Amazon Web Services (AWS). In this role, you'll manage a team of ProServe Delivery Consultants while supporting AWS enterprise customers through transformative projects. You'll leverage your IT and/or Management Consulting background to serve as a strategic advisor to customers, partners, and internal AWS teams. As a DPM you will be responsible for building and managing a team of Delivery Consultants and or Engagement Managers working with customers and partners to architect and implement innovative solutions. You'll routinely engage with Director, C-level executives, and governing boards, whilst being responsible for opportunity capture and driving engagement delivery. You'll work closely with partner teams; drive business development initiatives through thought leadership; provide portfolio guidance and oversight; and meet and exceed customer satisfaction targets. As a DPM you are primarily focused directly or through their teams, on understanding and defining business outcomes for customers by building trust, identifying applicable AWS Professional Services offerings, and creating proposals and SOW's. Your experience gained leading teams within the technology sector, will equip you with the ability to optimize team performance through implementing tailored people development plans, ensuring your teams are aligned to customer needs, and have the skills and capacity to address customer outcomes. Possessing the ability to translate technical concepts into business value for customers and then talk in technical depth with teams, you will cultivate strong customer, Amazon Global Sales (AGS), and ProServe team relationships which enables exceptional business performance. DPMs success is primarily measured by consistently delivering customer engagements by supporting sales through scoping technical requirements for an engagement, delivering engagements on time, within budget, and exceeding customer expectations. They will hold the Practice total utilization goal and be responsible for optimizing team performance. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. UK Government Security Clearance is required for this role (). Key job responsibilities As an experienced Professional Services Delivery Manager, you will be responsible for: Building and managing a high-performing team of Delivery Consultants Collaborating with Delivery Consultants, Engagement Managers, Account Executives, and Cloud Architects to deploy solutions and provide input on new features Developing and overseeing the implementation of innovative, forward-looking IT strategies for customers Managing practice P&L, ensuring on-time and within-budget delivery of customer engagements Driving business development initiatives and exceed customer satisfaction targets About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Basic Qualifications Bachelor's degree in Computer Science, Math, or a related field Experience in IT consulting/management with IT Transformation in a customer-facing role Experience in program or engagement management, leading other project managers to deliver a program with multiple and concurrent projects Experience managing and delivering large-scale enterprise IT projects Preferred Qualifications Experience integrating AWS cloud services with on-premise technologies (e.g., Microsoft, IBM, Oracle, HP, SAP) Experience with customer relationship management, especially C-suite level customer engagement Experience with design of modern, scalable delivery models for technology consulting services Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
# Restructuring DirectorTriple PointDirectorPrivate CreditOn-siteLocationLondon, United KingdomDate PostedJuly 24, 2026RegionEMEAStay ahead of the marketGet instant notifications when new job openings matching "Private Credit / Director jobs in London, United Kingdom" are published. About This Role Role Overview Since 2004, Triple Point has been bringing investment ideas to life, managing more than £2.5 billion across five key strategies: Private Credit, Social Housing, Clean Heat, Energy, and Venture, for both private and institutional clients. The firm employs 230+ people, is a certified B Corp, and was named a Sunday Times 'Best Place to Work' for 2025 and 2026.This Restructuring Director role sits within the Credit & Risk team, part of Group Risk & Compliance, which provides independent oversight across the Private Credit platform. Reporting to the Head of Credit, the role partners with lending and portfolio management teams throughout the lending lifecycle. Key Responsibilities - Primary management of a portfolio of distressed, underperforming, and strategic exit relationships across the Private Credit platform- Develop and execute restructuring, recovery, and exit strategies balancing commercial outcomes with investor protection- Lead negotiations with borrowers, sponsors, and advisers during restructuring situations- Monitor performance against agreed restructuring plans- Work collaboratively across credit underwriting, portfolio monitoring, restructuring, recoveries, and assurance functions across all Private Credit lending strategiesLocation: London, United Kingdom.Apply for this Position
Aug 24, 2026
Full time
# Restructuring DirectorTriple PointDirectorPrivate CreditOn-siteLocationLondon, United KingdomDate PostedJuly 24, 2026RegionEMEAStay ahead of the marketGet instant notifications when new job openings matching "Private Credit / Director jobs in London, United Kingdom" are published. About This Role Role Overview Since 2004, Triple Point has been bringing investment ideas to life, managing more than £2.5 billion across five key strategies: Private Credit, Social Housing, Clean Heat, Energy, and Venture, for both private and institutional clients. The firm employs 230+ people, is a certified B Corp, and was named a Sunday Times 'Best Place to Work' for 2025 and 2026.This Restructuring Director role sits within the Credit & Risk team, part of Group Risk & Compliance, which provides independent oversight across the Private Credit platform. Reporting to the Head of Credit, the role partners with lending and portfolio management teams throughout the lending lifecycle. Key Responsibilities - Primary management of a portfolio of distressed, underperforming, and strategic exit relationships across the Private Credit platform- Develop and execute restructuring, recovery, and exit strategies balancing commercial outcomes with investor protection- Lead negotiations with borrowers, sponsors, and advisers during restructuring situations- Monitor performance against agreed restructuring plans- Work collaboratively across credit underwriting, portfolio monitoring, restructuring, recoveries, and assurance functions across all Private Credit lending strategiesLocation: London, United Kingdom.Apply for this Position
Cloudinary is the Image and Video API platform trusted by millions of developers and over 10,000 companies worldwide. Our powerful tools fuel websites to be faster, richer in user engagement, and breakthrough creativity. With a growing suite of products that support everything from developer efficiency to brand storytelling, Cloudinary is becoming the visual layer of the web. Cloudinary has a globally distributed team across North America, EMEA, and Asia-Pacific, united by a shared commitment to building smart, scalable technology and a culture rooted in humility, curiosity, and collaboration. At Cloudinary, we celebrate Life & Work. We believe in healthy growth, working with purpose, and creating meaningful value. If you're looking for a place where your voice matters and your work truly makes an impact, this may be the opportunity for you. Cloudinary is hiring a Managing Director to lead our global partnership with Akamai. This role is responsible for the overall success of this strategic partnership, including defining joint commercial strategies and managing relationships with senior executives. The focus is on achieving 10x growth by building on our existing strategic alliance, which brings Cloudinary's AI-powered video capabilities into Akamai Video Manager. A key priority is driving a large-scale replatforming of a legacy product while introducing full Digital Asset Management (DAM) capabilities. This role is central to unlocking the full value of the partnership - accelerating market adoption, expanding the ecosystem, and turning our combined technology strengths into measurable customer and business impact. Responsibilities Commercial Strategy & Business Model Development Develop a robust joint business model and commercial strategy, including pricing structures and revenue-share models. Establish clear contractual frameworks for referral agreements and revenue sharing to mitigate the risk of misaligned objectives. Define the value proposition and clear path to profitability for all new integrations and replatforming efforts. Strategic Replatforming & Partnership Growth Lead the replatforming of the legacy business by securing long-term revenue commitments and establishing a multi-year cutover transition plan. Initiate pilot programs with clear success and co-innovation criteria. Ensure successful pilots translate into the formal phase-out of legacy solutions and the full adoption of the Cloudinary solution. People & Team Management. Executive Leadership Recruit, mentor, develop and optimize a immediate team and specialized cross-functional teams (Product, R&D, Marketing, and Operations) to align with the evolving demands of the partnership and key projects. Ensure performance standards and an MBO framework are in place to achieve individual and team targets. Lead an Executive Steering Committee to oversee partnership progress, resolve escalations, and align on long-term vision. Identify and engage key executive sponsors across both organizations to champion the partnership. Operational Excellence & Measurable Impact Successful implementation of a signed joint business model and revenue-sharing framework. Achievement of critical milestones in the replatforming roadmap and successful pilot-to-production transitions. Achievement of designated revenue targets and leading indicators such as MoUs, SoIs, Frame Agreements, EOL, etc. Maintain target Net Revenue Retention (NRR) and identify growth opportunities. About you: 15+ years in strategic alliances, partner management or consulting practice for a cloud-based service provider. 6+ years leading partnership activities for a SaaS provider, ideally working with Akamai and/or partnering with CDNs. Experience selling Cloud infrastructure services such as Storage, CDN, compute, DAM or visual media. Demonstrated track record of successful quota attainment in a sales and alliances people management role, tracking all types of measurements including sell through, sell to and sell with (partner influence). Advanced understanding of CDN services, including products, pricing, packaging positioning and GTM tactics Excellent relationship-building and communication skills, with the ability to effectively collaborate with internal and external stakeholders at all levels. Self-motivated, results-oriented, and able to thrive in a fast-paced, dynamic startup environment. Willingness to travel as required to meet with partners and attend industry events We have you in mind. As an employee, you will experience many benefits, including: Awesome technology Top-talent peers Robust vacation & wellness policy Annual development stipend Catered lunches or a food stipend Cloudinary is proud to be an equal-opportunity employer dedicated to pursuing a diverse workforce.
Aug 24, 2026
Full time
Cloudinary is the Image and Video API platform trusted by millions of developers and over 10,000 companies worldwide. Our powerful tools fuel websites to be faster, richer in user engagement, and breakthrough creativity. With a growing suite of products that support everything from developer efficiency to brand storytelling, Cloudinary is becoming the visual layer of the web. Cloudinary has a globally distributed team across North America, EMEA, and Asia-Pacific, united by a shared commitment to building smart, scalable technology and a culture rooted in humility, curiosity, and collaboration. At Cloudinary, we celebrate Life & Work. We believe in healthy growth, working with purpose, and creating meaningful value. If you're looking for a place where your voice matters and your work truly makes an impact, this may be the opportunity for you. Cloudinary is hiring a Managing Director to lead our global partnership with Akamai. This role is responsible for the overall success of this strategic partnership, including defining joint commercial strategies and managing relationships with senior executives. The focus is on achieving 10x growth by building on our existing strategic alliance, which brings Cloudinary's AI-powered video capabilities into Akamai Video Manager. A key priority is driving a large-scale replatforming of a legacy product while introducing full Digital Asset Management (DAM) capabilities. This role is central to unlocking the full value of the partnership - accelerating market adoption, expanding the ecosystem, and turning our combined technology strengths into measurable customer and business impact. Responsibilities Commercial Strategy & Business Model Development Develop a robust joint business model and commercial strategy, including pricing structures and revenue-share models. Establish clear contractual frameworks for referral agreements and revenue sharing to mitigate the risk of misaligned objectives. Define the value proposition and clear path to profitability for all new integrations and replatforming efforts. Strategic Replatforming & Partnership Growth Lead the replatforming of the legacy business by securing long-term revenue commitments and establishing a multi-year cutover transition plan. Initiate pilot programs with clear success and co-innovation criteria. Ensure successful pilots translate into the formal phase-out of legacy solutions and the full adoption of the Cloudinary solution. People & Team Management. Executive Leadership Recruit, mentor, develop and optimize a immediate team and specialized cross-functional teams (Product, R&D, Marketing, and Operations) to align with the evolving demands of the partnership and key projects. Ensure performance standards and an MBO framework are in place to achieve individual and team targets. Lead an Executive Steering Committee to oversee partnership progress, resolve escalations, and align on long-term vision. Identify and engage key executive sponsors across both organizations to champion the partnership. Operational Excellence & Measurable Impact Successful implementation of a signed joint business model and revenue-sharing framework. Achievement of critical milestones in the replatforming roadmap and successful pilot-to-production transitions. Achievement of designated revenue targets and leading indicators such as MoUs, SoIs, Frame Agreements, EOL, etc. Maintain target Net Revenue Retention (NRR) and identify growth opportunities. About you: 15+ years in strategic alliances, partner management or consulting practice for a cloud-based service provider. 6+ years leading partnership activities for a SaaS provider, ideally working with Akamai and/or partnering with CDNs. Experience selling Cloud infrastructure services such as Storage, CDN, compute, DAM or visual media. Demonstrated track record of successful quota attainment in a sales and alliances people management role, tracking all types of measurements including sell through, sell to and sell with (partner influence). Advanced understanding of CDN services, including products, pricing, packaging positioning and GTM tactics Excellent relationship-building and communication skills, with the ability to effectively collaborate with internal and external stakeholders at all levels. Self-motivated, results-oriented, and able to thrive in a fast-paced, dynamic startup environment. Willingness to travel as required to meet with partners and attend industry events We have you in mind. As an employee, you will experience many benefits, including: Awesome technology Top-talent peers Robust vacation & wellness policy Annual development stipend Catered lunches or a food stipend Cloudinary is proud to be an equal-opportunity employer dedicated to pursuing a diverse workforce.
An exciting opportunity has arisen to join a fast-growing, innovative technology business that is transforming the way organisations operate through cutting-edge AI solutions. With ambitious growth plans and a global footprint, this company is investing heavily in its people, technology, and infrastructure, making it an outstanding time to join the business. Your new role As the Global Payroll Director, you will take ownership of the company's international payroll function, leading payroll operations across multiple regions with a particular focus on EMEA and APAC. You will be responsible for driving payroll strategy, ensuring compliance across complex jurisdictions, optimising processes, and partnering with senior stakeholders to support continued global expansion.This is a highly visible leadership position where you will have the opportunity to influence business decisions, lead transformation initiatives, and play a key role in scaling payroll operations within a rapidly growing AI-focused organisation. What you'll need to succeed Extensive global payroll leadership experience. Proven experience managing complex payroll operations across EMEA and APAC. Strong understanding of international payroll legislation, compliance, and governance. Experience leading payroll transformation, process improvement, and system implementation projects. Excellent stakeholder management skills with the ability to influence at executive level. A strategic mindset combined with the ability to operate in a fast-paced, high-growth environment. What you'll get in return A highly competitive salary and benefits package. The opportunity to join one of the most exciting and rapidly growing businesses within the AI and technology sector. Significant exposure to senior leadership and strategic decision-making. The chance to shape and develop a global payroll function. Flexible and modern working arrangements. Excellent career progression opportunities as the business continues its impressive global growth journey. What you need to do now
Aug 23, 2026
Full time
An exciting opportunity has arisen to join a fast-growing, innovative technology business that is transforming the way organisations operate through cutting-edge AI solutions. With ambitious growth plans and a global footprint, this company is investing heavily in its people, technology, and infrastructure, making it an outstanding time to join the business. Your new role As the Global Payroll Director, you will take ownership of the company's international payroll function, leading payroll operations across multiple regions with a particular focus on EMEA and APAC. You will be responsible for driving payroll strategy, ensuring compliance across complex jurisdictions, optimising processes, and partnering with senior stakeholders to support continued global expansion.This is a highly visible leadership position where you will have the opportunity to influence business decisions, lead transformation initiatives, and play a key role in scaling payroll operations within a rapidly growing AI-focused organisation. What you'll need to succeed Extensive global payroll leadership experience. Proven experience managing complex payroll operations across EMEA and APAC. Strong understanding of international payroll legislation, compliance, and governance. Experience leading payroll transformation, process improvement, and system implementation projects. Excellent stakeholder management skills with the ability to influence at executive level. A strategic mindset combined with the ability to operate in a fast-paced, high-growth environment. What you'll get in return A highly competitive salary and benefits package. The opportunity to join one of the most exciting and rapidly growing businesses within the AI and technology sector. Significant exposure to senior leadership and strategic decision-making. The chance to shape and develop a global payroll function. Flexible and modern working arrangements. Excellent career progression opportunities as the business continues its impressive global growth journey. What you need to do now
