13821 - VP, EMEA Regional Lead (Virtual - EMEA Based) ENG, United Kingdom Business Operations Full-time Job Reference: 13821 - Posted 29-Jan-2026 Kelly is a team of experts driven by our belief that the impact of the right person in the right job is limitless. No matter where you are in your career journey you can apply your knowledge and passion to move people, organizations, and communities forward. You'll have opportunities to grow your expertise and capabilities, both professionally and personally. As a team we celebrate inclusion, caring and collaboration. As a company we value your contribution, we work with integrity, and we always put people first - so your impact really will change lives. Our Vice President, EMEA Regional Lead serves as the strategic, commercial, and cultural steward for the region, representing KellyOCG across markets, clients, partners, and internal communities. This EMEA-based leader is responsible for driving regional performance, executing multi-year strategy, ensuring financial success, enabling operational excellence, and fostering a strong sense of belonging and collaboration across a distributed workforce. The Regional Lead plays a critical connector function: aligning global direction with local execution, ensuring cross-functional cohesion, and uniting a region where many resources report into functions outside of EMEA. This leader acts as the primary decision maker for regional matters and represents the region at the global table. Key Responsibilities Own EMEA's strategic plan, shaping and enabling execution in support of 3-5 year global vision Serve as voice of the region, ensuring alignment and representation at the global level Partner with Strategy Lead to maintain a prioritized portfolio of strategic projects that deliver against growth and transformation goals Monitor global trends and local market signals, translating insights into regional actions, opportunities, and competitive positioning Initiate and champion new regional value-add initiatives (e.g., SME Spotlights, Podcasts, Reward Tokens, etc.) Lead regional communications, aligning through town halls, newsletters, leadership forums, and community engagement efforts Finance & Legal Governance Hold full regional P&L accountability, supporting the budgeting and financial planning processes Work closely with finance and operations to ensure accurate forecasting, reporting, and financial performance management Convene cross-functional reviews (FIN, Sales, HR, Ops) to assess pipeline, resource needs, financial implications, and entity impact Represent the region in audits and support statutory compliance activities Act as Managing Director for local entities as required, supporting contracting, approvals, and legal decision-making Participate in decisions on office presence, locations, legal requirements, cost structure, and entity governance Serve as decision-maker for region-specific HR matters not owned by the HR function Support elevation of regional HR issues, ensuring visibility and resolution at the global scale Support payroll/EOR operations across the region via the outsourced partnership, attending QBRs and acting as escalation point Partner with HR on engagement priorities, actioning survey outputs and cultural improvements Attend regular HR/Ops workforce planning meetings to address redeployment and workforce allocation needs Build a strong sense of community and belonging across the region's distributed resources Lead the regional sales function, directing commercial strategy, opportunity validation, and market prioritization Ensure pipeline visibility, discipline, and alignment against strategic growth focus areas Support RFP responses for regional and select global bids, acting as SME, consultant, or mentor as required Represent KellyOCG as a thought leader at industry events, client forums, and Kelly-owned leadership platforms Shape event content strategy and participate in panel facilitation, keynote delivery, and sales activation Act as the external "face of the region" to strengthen brand presence and market credibility Operational Excellence Oversee MSP operational leadership across the region, driving consistency, best practice deployment, and service optimization Provide support and regional oversight for the matrixed RPO and consulting businesses Support delivery teams with guidance, escalation management, and alignment to client and service maturity expectations Promote continuous improvement across all operational components, ensuring high-quality outcomes People Development Provide visible, engaged leadership across the region, fostering transparency, alignment, and a cohesive leadership culture Lead, develop, coach, and inspire a direct team of senior leaders, building strong succession and leadership capability Establish clear performance objectives aligned to enterprise and regional strategies with timely and actionable feedback to drive sustained, high-impact results Success Metrics Defined By: Regional financial performance (revenue, margin, forecasts, allocations) Profitable growth and market share expansion Strategic plan execution and project delivery Employee engagement, retention and cultural cohesion across the region Sales performance and pipeline health Operational quality and client satisfaction Regional brand presence and thought leadership impact Effective global and functional alignment and influence Knowledge, Skills, and Experiences: 15+ years of progressive leadership experience in talent, HR, workforce solutions, and / or staffing in outsourced service environments and / or in consulting or technology firms in EMEA Validated track record of delivering sustained, profitable growth, scaling revenue, and expanding market presence for EMEA region Demonstrated ability to own growth strategies, P&L outcomes, and cross-functional financial performance in a matrixed organization Success with capitalizing on deep relationships with external networks and leaders across the region to drive outcomes Well-developed expertise in overseeing and aligning key regional functions including Sales, Marketing, Finance, Ops, and HR, driving effective workforce planning and operational excellence Proven success managing client relationships across full lifecycle including prospective, new, and expanded solutions, leveraging global partnerships to deliver integrated offerings Proven capability in leading dispersed and matrixed teams, creating engagement and belonging Strong strategic thinking with practical execution discipline Comfortable operating in a global enterprise with complex stakeholder networks Exceptional communication skills and comfort representing the business externally Commercially minded with strong understanding of MSP / RPO / Consulting constructs Role is virtual, based in EMEA with travel as needed Total compensation package and benefits applicable to the position - understanding that each person has unique professional and personal needs focused on your total well-being. Explore our range of benefits for full-time employees at: Kelly Services People (). Kelly is an equal opportunity employer committed to employing a diverse, equitable and inclusive workforce, including, but not limited to, race, gender, individuals with disabilities, protected veterans, sexual orientation, and gender identity. Equal Employment Opportunity is The Law.
Apr 03, 2026
Full time
13821 - VP, EMEA Regional Lead (Virtual - EMEA Based) ENG, United Kingdom Business Operations Full-time Job Reference: 13821 - Posted 29-Jan-2026 Kelly is a team of experts driven by our belief that the impact of the right person in the right job is limitless. No matter where you are in your career journey you can apply your knowledge and passion to move people, organizations, and communities forward. You'll have opportunities to grow your expertise and capabilities, both professionally and personally. As a team we celebrate inclusion, caring and collaboration. As a company we value your contribution, we work with integrity, and we always put people first - so your impact really will change lives. Our Vice President, EMEA Regional Lead serves as the strategic, commercial, and cultural steward for the region, representing KellyOCG across markets, clients, partners, and internal communities. This EMEA-based leader is responsible for driving regional performance, executing multi-year strategy, ensuring financial success, enabling operational excellence, and fostering a strong sense of belonging and collaboration across a distributed workforce. The Regional Lead plays a critical connector function: aligning global direction with local execution, ensuring cross-functional cohesion, and uniting a region where many resources report into functions outside of EMEA. This leader acts as the primary decision maker for regional matters and represents the region at the global table. Key Responsibilities Own EMEA's strategic plan, shaping and enabling execution in support of 3-5 year global vision Serve as voice of the region, ensuring alignment and representation at the global level Partner with Strategy Lead to maintain a prioritized portfolio of strategic projects that deliver against growth and transformation goals Monitor global trends and local market signals, translating insights into regional actions, opportunities, and competitive positioning Initiate and champion new regional value-add initiatives (e.g., SME Spotlights, Podcasts, Reward Tokens, etc.) Lead regional communications, aligning through town halls, newsletters, leadership forums, and community engagement efforts Finance & Legal Governance Hold full regional P&L accountability, supporting the budgeting and financial planning processes Work closely with finance and operations to ensure accurate forecasting, reporting, and financial performance management Convene cross-functional reviews (FIN, Sales, HR, Ops) to assess pipeline, resource needs, financial implications, and entity impact Represent the region in audits and support statutory compliance activities Act as Managing Director for local entities as required, supporting contracting, approvals, and legal decision-making Participate in decisions on office presence, locations, legal requirements, cost structure, and entity governance Serve as decision-maker for region-specific HR matters not owned by the HR function Support elevation of regional HR issues, ensuring visibility and resolution at the global scale Support payroll/EOR operations across the region via the outsourced partnership, attending QBRs and acting as escalation point Partner with HR on engagement priorities, actioning survey outputs and cultural improvements Attend regular HR/Ops workforce planning meetings to address redeployment and workforce allocation needs Build a strong sense of community and belonging across the region's distributed resources Lead the regional sales function, directing commercial strategy, opportunity validation, and market prioritization Ensure pipeline visibility, discipline, and alignment against strategic growth focus areas Support RFP responses for regional and select global bids, acting as SME, consultant, or mentor as required Represent KellyOCG as a thought leader at industry events, client forums, and Kelly-owned leadership platforms Shape event content strategy and participate in panel facilitation, keynote delivery, and sales activation Act as the external "face of the region" to strengthen brand presence and market credibility Operational Excellence Oversee MSP operational leadership across the region, driving consistency, best practice deployment, and service optimization Provide support and regional oversight for the matrixed RPO and consulting businesses Support delivery teams with guidance, escalation management, and alignment to client and service maturity expectations Promote continuous improvement across all operational components, ensuring high-quality outcomes People Development Provide visible, engaged leadership across the region, fostering transparency, alignment, and a cohesive leadership culture Lead, develop, coach, and inspire a direct team of senior leaders, building strong succession and leadership capability Establish clear performance objectives aligned to enterprise and regional strategies with timely and actionable feedback to drive sustained, high-impact results Success Metrics Defined By: Regional financial performance (revenue, margin, forecasts, allocations) Profitable growth and market share expansion Strategic plan execution and project delivery Employee engagement, retention and cultural cohesion across the region Sales performance and pipeline health Operational quality and client satisfaction Regional brand presence and thought leadership impact Effective global and functional alignment and influence Knowledge, Skills, and Experiences: 15+ years of progressive leadership experience in talent, HR, workforce solutions, and / or staffing in outsourced service environments and / or in consulting or technology firms in EMEA Validated track record of delivering sustained, profitable growth, scaling revenue, and expanding market presence for EMEA region Demonstrated ability to own growth strategies, P&L outcomes, and cross-functional financial performance in a matrixed organization Success with capitalizing on deep relationships with external networks and leaders across the region to drive outcomes Well-developed expertise in overseeing and aligning key regional functions including Sales, Marketing, Finance, Ops, and HR, driving effective workforce planning and operational excellence Proven success managing client relationships across full lifecycle including prospective, new, and expanded solutions, leveraging global partnerships to deliver integrated offerings Proven capability in leading dispersed and matrixed teams, creating engagement and belonging Strong strategic thinking with practical execution discipline Comfortable operating in a global enterprise with complex stakeholder networks Exceptional communication skills and comfort representing the business externally Commercially minded with strong understanding of MSP / RPO / Consulting constructs Role is virtual, based in EMEA with travel as needed Total compensation package and benefits applicable to the position - understanding that each person has unique professional and personal needs focused on your total well-being. Explore our range of benefits for full-time employees at: Kelly Services People (). Kelly is an equal opportunity employer committed to employing a diverse, equitable and inclusive workforce, including, but not limited to, race, gender, individuals with disabilities, protected veterans, sexual orientation, and gender identity. Equal Employment Opportunity is The Law.
Customer Success Manager - Public Cloud Financial Solutions We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. Role Description The Specialist Customer Success Partner (CSP) - RFC, has overall responsibility for the daily management of assigned Cloud customer accounts, including account management strategies as well as engagement and expansion plans to ensure profitable growth within these customers. The focus of this position is twofold, to maximize the value that customers receive through SAP oCFO solution adoption to ensure that the customers deploy and use of all of their entitled subscription software. The sCSM is expected to serve as the primary point of contact for the customer and to maintain customer satisfaction through issue mitigation and escalation management. The sCSM is responsible for retention of the revenue associated with customers within their portfolio, effective positioning of the specific Line of Business value proposition in order to leverage adoption of our solutions and services necessary to support the customer. Duties and Responsibilities Develop and implement account strategies and implementation plans for emerging and renewal customers that further existing account adoption and identify new business opportunities within assigned accounts. These plans should: Ensure rapid adoption and enablement of solutions that drive value for the customer. Expand business process automation across the specific Line of business applications. Increase the customer's usage aligned with their contracted cloud applications up to and beyond the entitlements that they have. Complete Relationship Assessments, Outcome Success Plans, initiate tracking, and maintain associated tasks for each account in the portfolio. Develop and nurture account relationship and engage C-Level and program sponsors to ensure customer success. Track SLA performance, usage and adoption metrics, and overall customer satisfaction. Meet or exceed account-specific revenue and profitability goals for account portfolio including but not limited to renewals, subscription software expansion, and network revenue growth. Maintain a close working relationship with other regional business teams (such as SAP and Cloud LoB AEs, Services Account Managers, Product support personnel, Global Account Directors, Managing Partners and other customer facing personnel) in support of global customers and corporate functions necessary to support all assigned accounts. Act as primary escalation point for cloud solutions for those accounts within their portfolio. Focus on Customer extended adoption and foster solutions consumptions using all available tools, orchestrate experts deployment and AI use case consumptions Drive opportunity development (including growth and qualification of pipeline in conjunction with assigned Account Executives) and accurate forecasting of the renewal and network growth Demand generation within oCFO stack and cross fertilization of other sub-solution and Solution lines, follow-up on management and commercial negotiation of derivative opportunities (from Leads to opportunity closing) for Upsell and renewal Prepare and deploy strategy for Renewal and churn control of customer engagements. Facilitate quarterly Account Reviews and monthly Relationship Reviews with customer and Account team members to confirm ongoing customer account goals and strengthen relationships Work Experience 3 to 5 years of experience implementing, deploying and rolling out or advising customers on how to adopt Financial solutions experience. Strong Financial and office of the CFO solutions experience, as reference (at least one or more of these categories): Accounting & Finance planning (Blackline, SAP Advanced Financial Closing ) GRC, Tax and Trade (S4HC Advanced Compliance Reporting, SAP Doc and Reporting Compliance service, SAP Cloud Identity Access Governance .) SAP Taulia Quote to Cash (SAP CPQ, SAP Commerce Cloud, ) Treasury & Working Capital (S4HC Cash Management, S4HC Receivables Management, SAP Multi Bank Connect, S4HC treasury & risk mgmt, SAP Multi Bank Connect ) Experience in customer financial department (AP, AR, Controlling and Planing, compliance and audit ) as optional value. 5+ years of experience in at least one of the following areas: Commercial experience including experience developing account management plans and contract negotiation Developing / executing adoption strategy and orchestrating business process re-engineering tasks Securing Sr Leadership, Program Board or Baord reporting Overall Transformation program PMO direction Customer relationship management and sales team management expertise Proficiency in SAP Commercial and Account Management Systems:CRM/ Harmony, Gainsight, One360, Cloud reporting. Financial systems, financial planning and enterprise resource planning expertise Management of Complex Account consolidated experience Preferred Qualifications Bachelor's or Master's Degree, Finance and Accounting degree or master degree. 5 + years of overall Finance processes and Strong track record of multi-tasking/being highly organized and structured Experience in Consulting, account management, SaaS renewals Contract negotiation experience on either the buy or sell side Analytical, Detailed oriented, capacity to be synthetic and commercial savvy Problem solving attitude with a high degree of Customer Focus. Multi-lingual: Proficient in English. One of the most spoken EMEA local language is a plus i.e. French, Italian, Spanish, Dutch, Arabic. Please note, this role can be located in any of these locations: UK, France, Benelux, Nordics, Spain, UAE / KSA. Location: Middlesex, GB, TW148HD. Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements. SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e mail with your request to Recruiting Operations Team: . Successful candidates might be required to undergo a background verification with an external vendor. Please note that any violation of these guidelines may result in disqualification from the hiring process.
Apr 03, 2026
Full time
Customer Success Manager - Public Cloud Financial Solutions We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. Role Description The Specialist Customer Success Partner (CSP) - RFC, has overall responsibility for the daily management of assigned Cloud customer accounts, including account management strategies as well as engagement and expansion plans to ensure profitable growth within these customers. The focus of this position is twofold, to maximize the value that customers receive through SAP oCFO solution adoption to ensure that the customers deploy and use of all of their entitled subscription software. The sCSM is expected to serve as the primary point of contact for the customer and to maintain customer satisfaction through issue mitigation and escalation management. The sCSM is responsible for retention of the revenue associated with customers within their portfolio, effective positioning of the specific Line of Business value proposition in order to leverage adoption of our solutions and services necessary to support the customer. Duties and Responsibilities Develop and implement account strategies and implementation plans for emerging and renewal customers that further existing account adoption and identify new business opportunities within assigned accounts. These plans should: Ensure rapid adoption and enablement of solutions that drive value for the customer. Expand business process automation across the specific Line of business applications. Increase the customer's usage aligned with their contracted cloud applications up to and beyond the entitlements that they have. Complete Relationship Assessments, Outcome Success Plans, initiate tracking, and maintain associated tasks for each account in the portfolio. Develop and nurture account relationship and engage C-Level and program sponsors to ensure customer success. Track SLA performance, usage and adoption metrics, and overall customer satisfaction. Meet or exceed account-specific revenue and profitability goals for account portfolio including but not limited to renewals, subscription software expansion, and network revenue growth. Maintain a close working relationship with other regional business teams (such as SAP and Cloud LoB AEs, Services Account Managers, Product support personnel, Global Account Directors, Managing Partners and other customer facing personnel) in support of global customers and corporate functions necessary to support all assigned accounts. Act as primary escalation point for cloud solutions for those accounts within their portfolio. Focus on Customer extended adoption and foster solutions consumptions using all available tools, orchestrate experts deployment and AI use case consumptions Drive opportunity development (including growth and qualification of pipeline in conjunction with assigned Account Executives) and accurate forecasting of the renewal and network growth Demand generation within oCFO stack and cross fertilization of other sub-solution and Solution lines, follow-up on management and commercial negotiation of derivative opportunities (from Leads to opportunity closing) for Upsell and renewal Prepare and deploy strategy for Renewal and churn control of customer engagements. Facilitate quarterly Account Reviews and monthly Relationship Reviews with customer and Account team members to confirm ongoing customer account goals and strengthen relationships Work Experience 3 to 5 years of experience implementing, deploying and rolling out or advising customers on how to adopt Financial solutions experience. Strong Financial and office of the CFO solutions experience, as reference (at least one or more of these categories): Accounting & Finance planning (Blackline, SAP Advanced Financial Closing ) GRC, Tax and Trade (S4HC Advanced Compliance Reporting, SAP Doc and Reporting Compliance service, SAP Cloud Identity Access Governance .) SAP Taulia Quote to Cash (SAP CPQ, SAP Commerce Cloud, ) Treasury & Working Capital (S4HC Cash Management, S4HC Receivables Management, SAP Multi Bank Connect, S4HC treasury & risk mgmt, SAP Multi Bank Connect ) Experience in customer financial department (AP, AR, Controlling and Planing, compliance and audit ) as optional value. 5+ years of experience in at least one of the following areas: Commercial experience including experience developing account management plans and contract negotiation Developing / executing adoption strategy and orchestrating business process re-engineering tasks Securing Sr Leadership, Program Board or Baord reporting Overall Transformation program PMO direction Customer relationship management and sales team management expertise Proficiency in SAP Commercial and Account Management Systems:CRM/ Harmony, Gainsight, One360, Cloud reporting. Financial systems, financial planning and enterprise resource planning expertise Management of Complex Account consolidated experience Preferred Qualifications Bachelor's or Master's Degree, Finance and Accounting degree or master degree. 5 + years of overall Finance processes and Strong track record of multi-tasking/being highly organized and structured Experience in Consulting, account management, SaaS renewals Contract negotiation experience on either the buy or sell side Analytical, Detailed oriented, capacity to be synthetic and commercial savvy Problem solving attitude with a high degree of Customer Focus. Multi-lingual: Proficient in English. One of the most spoken EMEA local language is a plus i.e. French, Italian, Spanish, Dutch, Arabic. Please note, this role can be located in any of these locations: UK, France, Benelux, Nordics, Spain, UAE / KSA. Location: Middlesex, GB, TW148HD. Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements. SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e mail with your request to Recruiting Operations Team: . Successful candidates might be required to undergo a background verification with an external vendor. Please note that any violation of these guidelines may result in disqualification from the hiring process.
As an Enterprise Account Director, you will drive the growth of Opus 2 solutions within the world's leading law firms. You will build and expand strategic relationships within a portfolio of large law firms, identifying high-value opportunities and leading enterprise sales cycles from discovery through to close. This includes expanding existing Opus 2 subscriptions into new case teams, introducing the platform into additional offices where it may already be used in another geography (for example expanding from US offices into the UK or EMEA office). The majority of opportunities in this role come from identifying new case teams, use cases, or offices within large law firms and expanding Opus 2's footprint through strategic account development, including introducing new capabilities such as AI into existing client workflows. In some cases, the role may also involve developing opportunities with firms that are not yet Opus 2 customers, although the primary focus is expanding Opus 2's footprint within existing strategic accounts. This role requires a highly proactive enterprise seller who can independently create and progress opportunities and who can take full ownership of progressing deals from initial engagement through to close. Successful candidates operate with autonomy and pace while managing complex, multi-stakeholder enterprise sales cycles. Enterprise Account Directors manage the full deal lifecycle while working closely with internal teams across Solutions Consulting, Customer Success, Marketing, Product, and Hearings. What you'll be doing Build trusted relationships with partners, heads of disputes, litigation support teams, and innovation leaders within target firms. Develop and execute strategic account plans for a portfolio of top-tier law firms, identifying priority practices, stakeholders, and opportunities for expansion. Analyse firm strategy, practice priorities, and market positioning to identify where Opus 2 can deliver the most strategic value. Identify and create new opportunities through proactive outreach, relationship development, and internal referrals. Lead consultative enterprise sales cycles from discovery through to close. Clearly articulate the commercial value of Opus 2 solutions and position them effectively within each client's workflow and strategic priorities. Translate discovery insights and client discussions into clear commercial proposals that anchor Opus 2's value to the client's objectives and case needs. Maintain deal momentum by defining clear next steps, managing stakeholders, and progressing opportunities at pace. Achieve defined sales targets and quota on a monthly, quarterly, and annual basis. Collaborate closely with Solutions Consultants, Customer Success, Marketing, and Hearings teams to develop and progress opportunities. Maintain disciplined pipeline management and forecasting accuracy within Salesforce. Contribute insights from client conversations to inform product development, marketing initiatives, and sales strategy. Represent Opus 2 at client meetings, industry events, and marketing initiatives. What we're looking for in you We are looking for a highly driven enterprise seller who thrives in complex, relationship-driven sales environments. The ideal candidate demonstrates strong ownership, strategic thinking, and the ability to independently create and drive opportunities within large law firms through a multi-threaded stakeholder approach. Proven experience selling technology solutions into large law firms. Experience navigating complex organisations with multiple stakeholders and enterprise sales cycles. A consistent track record of meeting or exceeding enterprise sales targets. Strong pipeline discipline and forecasting accuracy. Executive presence and excellent written and verbal communication skills. Ability to communicate effectively with senior stakeholders including partners, practice leaders, and operational leaders. Strong understanding of enterprise sales methodology and consultative sales processes. Core Competencies Ownership and accountability - takes full responsibility for opportunities and drives them forward without constant direction. Strategic thinking - able to analyse firm strategy, practice priorities, and market positioning to identify high-value opportunities and align Opus 2 solutions accordingly. Pipeline creation - comfortable generating new opportunities through proactive outreach and stakeholder engagement. Commercial judgement - able to position value clearly, develop commercially sound proposals, and negotiate effectively within enterprise sales cycles. Attention to detail - maintains disciplined pipeline management and reliable forecasting. Communication - able to craft clear, persuasive messaging and communicate effectively with senior stakeholders. Internal collaboration - works effectively across sales, solutions consulting, marketing, and customer success teams. Personal Attributes Highly proactive and self-directed. Strong intellectual curiosity and problem-solving ability. Comfortable operating in fast-paced, evolving environments. Strong organisational skills and attention to detail. Professional credibility with senior legal stakeholders. What Success Looks Like Success in this role means building strong relationships within target firms, expanding adoption of Opus 2 across additional case teams and offices, and developing a pipeline of high-value opportunities that progress through the enterprise sales cycle. Enterprise Account Directors operate with autonomy, create opportunities through strategic account planning and proactive outreach, and consistently drive deals forward with pace and discipline. Working for Opus 2 Opus 2 is a global leader in legal software and services, trusted partner of the world's leading legal teams. All our achievements are underpinned by our unique culture where our people are our most valuable asset. Working at Opus 2, you'll receive: Contributory pension plan. 26 days annual holidays, flexible working, and length of service entitlement. Health Insurance. Loyalty Share Scheme. Enhanced Maternity and Paternity. Employee Assistance Programme. Electric Vehicle Salary Sacrifice. Cycle to Work Scheme. Calm and Mindfulness sessions. A day of leave to volunteer for charity or dependent cover.
Apr 03, 2026
Full time
As an Enterprise Account Director, you will drive the growth of Opus 2 solutions within the world's leading law firms. You will build and expand strategic relationships within a portfolio of large law firms, identifying high-value opportunities and leading enterprise sales cycles from discovery through to close. This includes expanding existing Opus 2 subscriptions into new case teams, introducing the platform into additional offices where it may already be used in another geography (for example expanding from US offices into the UK or EMEA office). The majority of opportunities in this role come from identifying new case teams, use cases, or offices within large law firms and expanding Opus 2's footprint through strategic account development, including introducing new capabilities such as AI into existing client workflows. In some cases, the role may also involve developing opportunities with firms that are not yet Opus 2 customers, although the primary focus is expanding Opus 2's footprint within existing strategic accounts. This role requires a highly proactive enterprise seller who can independently create and progress opportunities and who can take full ownership of progressing deals from initial engagement through to close. Successful candidates operate with autonomy and pace while managing complex, multi-stakeholder enterprise sales cycles. Enterprise Account Directors manage the full deal lifecycle while working closely with internal teams across Solutions Consulting, Customer Success, Marketing, Product, and Hearings. What you'll be doing Build trusted relationships with partners, heads of disputes, litigation support teams, and innovation leaders within target firms. Develop and execute strategic account plans for a portfolio of top-tier law firms, identifying priority practices, stakeholders, and opportunities for expansion. Analyse firm strategy, practice priorities, and market positioning to identify where Opus 2 can deliver the most strategic value. Identify and create new opportunities through proactive outreach, relationship development, and internal referrals. Lead consultative enterprise sales cycles from discovery through to close. Clearly articulate the commercial value of Opus 2 solutions and position them effectively within each client's workflow and strategic priorities. Translate discovery insights and client discussions into clear commercial proposals that anchor Opus 2's value to the client's objectives and case needs. Maintain deal momentum by defining clear next steps, managing stakeholders, and progressing opportunities at pace. Achieve defined sales targets and quota on a monthly, quarterly, and annual basis. Collaborate closely with Solutions Consultants, Customer Success, Marketing, and Hearings teams to develop and progress opportunities. Maintain disciplined pipeline management and forecasting accuracy within Salesforce. Contribute insights from client conversations to inform product development, marketing initiatives, and sales strategy. Represent Opus 2 at client meetings, industry events, and marketing initiatives. What we're looking for in you We are looking for a highly driven enterprise seller who thrives in complex, relationship-driven sales environments. The ideal candidate demonstrates strong ownership, strategic thinking, and the ability to independently create and drive opportunities within large law firms through a multi-threaded stakeholder approach. Proven experience selling technology solutions into large law firms. Experience navigating complex organisations with multiple stakeholders and enterprise sales cycles. A consistent track record of meeting or exceeding enterprise sales targets. Strong pipeline discipline and forecasting accuracy. Executive presence and excellent written and verbal communication skills. Ability to communicate effectively with senior stakeholders including partners, practice leaders, and operational leaders. Strong understanding of enterprise sales methodology and consultative sales processes. Core Competencies Ownership and accountability - takes full responsibility for opportunities and drives them forward without constant direction. Strategic thinking - able to analyse firm strategy, practice priorities, and market positioning to identify high-value opportunities and align Opus 2 solutions accordingly. Pipeline creation - comfortable generating new opportunities through proactive outreach and stakeholder engagement. Commercial judgement - able to position value clearly, develop commercially sound proposals, and negotiate effectively within enterprise sales cycles. Attention to detail - maintains disciplined pipeline management and reliable forecasting. Communication - able to craft clear, persuasive messaging and communicate effectively with senior stakeholders. Internal collaboration - works effectively across sales, solutions consulting, marketing, and customer success teams. Personal Attributes Highly proactive and self-directed. Strong intellectual curiosity and problem-solving ability. Comfortable operating in fast-paced, evolving environments. Strong organisational skills and attention to detail. Professional credibility with senior legal stakeholders. What Success Looks Like Success in this role means building strong relationships within target firms, expanding adoption of Opus 2 across additional case teams and offices, and developing a pipeline of high-value opportunities that progress through the enterprise sales cycle. Enterprise Account Directors operate with autonomy, create opportunities through strategic account planning and proactive outreach, and consistently drive deals forward with pace and discipline. Working for Opus 2 Opus 2 is a global leader in legal software and services, trusted partner of the world's leading legal teams. All our achievements are underpinned by our unique culture where our people are our most valuable asset. Working at Opus 2, you'll receive: Contributory pension plan. 26 days annual holidays, flexible working, and length of service entitlement. Health Insurance. Loyalty Share Scheme. Enhanced Maternity and Paternity. Employee Assistance Programme. Electric Vehicle Salary Sacrifice. Cycle to Work Scheme. Calm and Mindfulness sessions. A day of leave to volunteer for charity or dependent cover.
Introduction SymphonyAI builds Vertical AI applications that help enterprises tackle their most complex, high-value challenges like stopping financial crime, improving store performance, and boosting manufacturing efficiency. Trusted by more than 2,000 enterprise customers around the globe including 200 of the top financial institutions, top 25 CPGs, and many of the world's largest grocers and industrial manufacturers, SymphonyAI delivers domain trained applications and pre-built agents that are ready to work on day one. Background SymphonyAI is a vertical AI software company that builds domain-specific, AI-native platforms across multiple industries. Its Financial Services delivers end-to-end AML compliance and fraud prevention solutions across global financial institutions. The division's value lies in combining rule-based and predictive AI to detect both known and emerging financial crime typologies, improving compliance efficiency, accuracy, and client trust. SymphonyAI FS partners with banks, insurers, and capital markets institutions to reduce risk exposure, lower false positives, and enhance investigation efficiency through responsible and explainable AI. Job Description The Role & Requirement The Head of Professional Services, Financial Services EMEA will lead the post-sale delivery organisation for SymphonyAI's Financial Services division, overseeing 150+ FTE across London, Dublin, Poland, and continental Europe. Reporting to the Global VP of Customer Success, this executive will drive transformation to a SaaS-native, product-aligned and outcome-based delivery engine. The mandate combines strategic and operational leadership: delivering high quality value based solutions to clients, strengthening customer centricity, predictability, and delivery excellence across diverse markets while also identifying and implementing efficiencies to drive margin improvement. The role carries full ownership of post-sale performance and P&L, driving measurable gains in efficiency, repeatability, time-to-first value, and customer satisfaction. Operating within a fast-moving, product-led environment, the successful candidate will bring an AI-first mindset, commercial acumen, and cross-functional influence. Success will rely on clarity of execution, disciplined delivery governance, and close alignment with Sales, Product, Engineering, and Global Client Operations. The ideal candidate will be a consultative, commercially astute operator who can challenge and reframe client asks, build trusted partnerships with Tier-1 financial institutions, and inspire a high-performance, customer-centric culture across a complex EMEA footprint. Key Responsibilities Commercial Leadership: Accountable for utilisation, earned revenue realisation, margin, and cash. Partner with Sales to shape SOWs and evolve toward outcome-based and subscription services supporting renewal and ARR. Operational Leadership: Own services revenue, gross margin, time-to-value, adoption, and client satisfaction (CSAT) across the project-to-live lifecycle - onboarding, implementation, data services, and partners. Change Leadership: Modernise a consulting-led model into a SaaS-native, product-aligned, outcome-driven engine, rebalancing into a shared-services structure with defined SLAs and nearshore integration. People Leadership: Manage team(s) across multiple markets; build leadership depth, accountability, and collaboration across Product, Sales, Customer Success, Engineering, and Global Client Operations. Performance Metrics: Deliver measurable uplift in time-to-first value, adoption, margin, revenue per head, and predictability; improve repeatability and client reference ability. AI-First Culture: Embed AI-first tools and behaviours across delivery and investigation workflows to improve efficiency, insight, and innovation; track measurable AI adoption. Client Engagement: Act as executive sponsor for clients; oversee escalations and convert red programmes into referenceable successes. Required Experience Proven experience leading a Professional Services Organisation for an Enterprise Software company in SaaS, fintech, or tech-enabled financial services. Direct P&L Ownership > $50million (must have) with proven experience of delivering sequential revenue growth and margin improvements. Direct Ownership of organisation 100 + people (must have), skilled at building leadership depth, driving accountability, and sustaining change. Proven experience of managing relationships in Tier 1 Accounts and internal C Suite. Demonstrated ability to transform consulting-led delivery into product aligned, outcome based programmes with measurable improvement in time-to-value, predictability, and margin. Full accountability for Earned Revenue & profitability, including cost-neutral rebalancing during transformation. Experienced in shared services design, defining SLAs, partner governance, and operating cadence across multi country teams (onshore, nearshore, offshore) Strong background in financial crime, AML, KYC, or risk analytics preferred. Demonstrated AI-literacy - leveraging AI and automation to improve delivery performance, insight generation, and client adoption. Experience working across markets, credible with senior stakeholders in the UK, France, Germany, Poland and broader EMEA. Soft Skills Consultative, outcome-oriented operator who challenges and reframes client asks; from legacy processes into outcome(s) oriented SaaS native solutions. Structured and pragmatic leader who balances commercial discipline with empathy. Skilled communicator and negotiator, credible with Tier 1 financial clients. Agile and adaptable; thrives in a fast-moving, product-led environment. Multilingual preferred (English essential; French or another European language is an advantage). Strong ability to build trust, drive change, and inspire high-performing teams. Location and Travel London base preferred. Regular travel expected across EMEA. About Us SymphonyAI builds Vertical AI applications that help enterprises tackle their most complex, high-value challenges like stopping financial crime, improving store performance, and boosting manufacturing efficiency. Trusted by more than 2,000 enterprise customers around the globe including 200 of the top financial institutions, top 25 CPGs, and many of the world's largest grocers and industrial manufacturers, SymphonyAI delivers domain trained applications and pre-built agents that are ready to work on day one.
Apr 02, 2026
Full time
Introduction SymphonyAI builds Vertical AI applications that help enterprises tackle their most complex, high-value challenges like stopping financial crime, improving store performance, and boosting manufacturing efficiency. Trusted by more than 2,000 enterprise customers around the globe including 200 of the top financial institutions, top 25 CPGs, and many of the world's largest grocers and industrial manufacturers, SymphonyAI delivers domain trained applications and pre-built agents that are ready to work on day one. Background SymphonyAI is a vertical AI software company that builds domain-specific, AI-native platforms across multiple industries. Its Financial Services delivers end-to-end AML compliance and fraud prevention solutions across global financial institutions. The division's value lies in combining rule-based and predictive AI to detect both known and emerging financial crime typologies, improving compliance efficiency, accuracy, and client trust. SymphonyAI FS partners with banks, insurers, and capital markets institutions to reduce risk exposure, lower false positives, and enhance investigation efficiency through responsible and explainable AI. Job Description The Role & Requirement The Head of Professional Services, Financial Services EMEA will lead the post-sale delivery organisation for SymphonyAI's Financial Services division, overseeing 150+ FTE across London, Dublin, Poland, and continental Europe. Reporting to the Global VP of Customer Success, this executive will drive transformation to a SaaS-native, product-aligned and outcome-based delivery engine. The mandate combines strategic and operational leadership: delivering high quality value based solutions to clients, strengthening customer centricity, predictability, and delivery excellence across diverse markets while also identifying and implementing efficiencies to drive margin improvement. The role carries full ownership of post-sale performance and P&L, driving measurable gains in efficiency, repeatability, time-to-first value, and customer satisfaction. Operating within a fast-moving, product-led environment, the successful candidate will bring an AI-first mindset, commercial acumen, and cross-functional influence. Success will rely on clarity of execution, disciplined delivery governance, and close alignment with Sales, Product, Engineering, and Global Client Operations. The ideal candidate will be a consultative, commercially astute operator who can challenge and reframe client asks, build trusted partnerships with Tier-1 financial institutions, and inspire a high-performance, customer-centric culture across a complex EMEA footprint. Key Responsibilities Commercial Leadership: Accountable for utilisation, earned revenue realisation, margin, and cash. Partner with Sales to shape SOWs and evolve toward outcome-based and subscription services supporting renewal and ARR. Operational Leadership: Own services revenue, gross margin, time-to-value, adoption, and client satisfaction (CSAT) across the project-to-live lifecycle - onboarding, implementation, data services, and partners. Change Leadership: Modernise a consulting-led model into a SaaS-native, product-aligned, outcome-driven engine, rebalancing into a shared-services structure with defined SLAs and nearshore integration. People Leadership: Manage team(s) across multiple markets; build leadership depth, accountability, and collaboration across Product, Sales, Customer Success, Engineering, and Global Client Operations. Performance Metrics: Deliver measurable uplift in time-to-first value, adoption, margin, revenue per head, and predictability; improve repeatability and client reference ability. AI-First Culture: Embed AI-first tools and behaviours across delivery and investigation workflows to improve efficiency, insight, and innovation; track measurable AI adoption. Client Engagement: Act as executive sponsor for clients; oversee escalations and convert red programmes into referenceable successes. Required Experience Proven experience leading a Professional Services Organisation for an Enterprise Software company in SaaS, fintech, or tech-enabled financial services. Direct P&L Ownership > $50million (must have) with proven experience of delivering sequential revenue growth and margin improvements. Direct Ownership of organisation 100 + people (must have), skilled at building leadership depth, driving accountability, and sustaining change. Proven experience of managing relationships in Tier 1 Accounts and internal C Suite. Demonstrated ability to transform consulting-led delivery into product aligned, outcome based programmes with measurable improvement in time-to-value, predictability, and margin. Full accountability for Earned Revenue & profitability, including cost-neutral rebalancing during transformation. Experienced in shared services design, defining SLAs, partner governance, and operating cadence across multi country teams (onshore, nearshore, offshore) Strong background in financial crime, AML, KYC, or risk analytics preferred. Demonstrated AI-literacy - leveraging AI and automation to improve delivery performance, insight generation, and client adoption. Experience working across markets, credible with senior stakeholders in the UK, France, Germany, Poland and broader EMEA. Soft Skills Consultative, outcome-oriented operator who challenges and reframes client asks; from legacy processes into outcome(s) oriented SaaS native solutions. Structured and pragmatic leader who balances commercial discipline with empathy. Skilled communicator and negotiator, credible with Tier 1 financial clients. Agile and adaptable; thrives in a fast-moving, product-led environment. Multilingual preferred (English essential; French or another European language is an advantage). Strong ability to build trust, drive change, and inspire high-performing teams. Location and Travel London base preferred. Regular travel expected across EMEA. About Us SymphonyAI builds Vertical AI applications that help enterprises tackle their most complex, high-value challenges like stopping financial crime, improving store performance, and boosting manufacturing efficiency. Trusted by more than 2,000 enterprise customers around the globe including 200 of the top financial institutions, top 25 CPGs, and many of the world's largest grocers and industrial manufacturers, SymphonyAI delivers domain trained applications and pre-built agents that are ready to work on day one.
Overview Job title: Global Markets & Instinet Business Auditor Corporate Title: Vice President Department: Internal Audit Location: London Company overview Nomura is a global financial services group with an integrated network spanning approximately 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Wholesale (Global Markets and Investment Banking), Wealth Management, and Investment Management. Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit . Instinet, a trading arm of Nomura also operates as a broker that executes trades for asset management firms, hedge funds, insurance companies, mutual funds and pension funds. Instinet provides sales trading services, trading technologies, trade cost analytics, commission management, independent research and dark pools of liquidity. For further information about Instinet, visit . Department overview The Global Internal Audit department is a key part of Nomura's corporate governance, and its primary objective is to review the company's control environment and report any weaknesses identified to the Audit Committees and senior management. The EMEA Internal Audit department comprises 53 professionals, who have responsibilities across Global Markets, Instinet, Investment Banking and Investment Management business lines, as well as Corporate functions including middle and back office support, Risk Management, Compliance and Information Technology. Audit coverage is managed functionally by Global Portfolio Directors, with regional and legal entity oversight by regional heads. The Head of EMEA Internal audit is also Nomura Wholesale Division Global Head of Internal Audit, based in London. The Head of Americas Internal Audit is responsible for Instinet. Role description The Internal Audit department has adopted a fully integrated audit approach and business auditors are expected to work closely with IT auditors on complex and often global audits. This role is suited to a highly motivated candidate who has experience auditing business processes relating to Global Markets and an Equities brokerage environment, who is driven to make an impact in a global organisation and grow their career to the next level. In addition to controls over business processes, an understanding of technology controls would also be an advantage. Main duties Manage and support internal audits of Global Markets and Instinet businesses, in addition to other areas such as Investment Banking and / or Crypto Assets. Actively take part in all stages of the audit from audit planning and fieldwork through to document and agreeing issues and the audit report with key auditees, raising value added control improvements to senior management. Manage and perform risk assessments across Global Markets, Instinet and other businesses using the departmental risk assessment methodology. Manage interaction with key Global Markets and Instinet stakeholders. Assist with the continuous monitoring programme including regular meetings with key auditees and evaluating any changes in the risk profile of which might result in a change in the audit plan, risk assessments or audit universe. Execute audits in accordance with departmental standards and conduct effective risk assessments on processes/functions during the audit. Ensure consistent delivery of assignments on time and to quality of methodology standards. Support IA's strategic initiative for Data Analytics by being an active supporter and contributor to this initiative. Utilise data analysis to improve and enhance the audit approach. Direct and carry out pre-implementation reviews, special projects, ad hoc investigations and advisory work where required. Follow-up of issues that are raised in audit reports. Continually seek to improve audit and departmental processes. Skills, experience, qualifications and knowledge required Strong background and experience of auditing Global Markets and Equity Brokerage (equities), and supporting operational processes, in a brokerage or financial institution that is subject to global regulatory standards. Strong leadership skills: Has a proven track record of demonstrating maturity and leadership, acts as a role model and holds self and others to high standards of excellence. Able to motivate, coach and develop staff to achieve departmental and personal objectives. Relationship Management: Has proven ability to build strong relationships with auditees and can effectively manage upwards at senior levels. Demonstrates clear understanding of the business needs and exceeds expectations. Able to network and manage relationships at senior levels across the organisation and in the wider financial services industry. Strong background and experience of managing and executing Front-to-Back audits within a Global Markets or brokerage environment. Experience of successfully performing complex audit projects, as well as performing multiple audits concurrently. Strong analytical skills with the ability to identify key risks and control weaknesses, and sound judgement on the criticality and impact of issues identified, with a risk and commercial focus. Confident manner and strong communication skills, both oral and written. Strong time and project management skills, consistently delivering to deadlines (budget and time). A proven ability to work effectively on multiple tasks, exercise good judgement in prioritizing one's own workload to meet deadlines. A bachelor's degree or higher education qualification supported by work experience as a Business auditor in a financial services firm, Consulting firm or Big 4 firm. Chartered Accountancy (ACA/ACCA/CISA) or equivalent qualification preferred. Sound knowledge of general auditing principles and best practices and standards, and experience of using agile audit techniques. Experience of using data analytics to gain audit assurance would be beneficial. Nomura competencies Identify the underlying causes of problems faced by you or your team and define a clear vision and direction for the future. Making Strategic Decisions Evaluate all the options for resolving the problems and effectively prioritize actions or recommendations. Inspire Entrepreneurship in People Inspire team members through effective communication of ideas and motivate them to actively enhance productivity. Elevate Organizational Capability Engage proactively in professional development and enhance team productivity through the promotion of knowledge sharing. Inclusion Respect DEI, foster a culture of psychological safety in the workplace and cultivate a "Risk Culture" (Challenge, Escalate and Respect). Right to Work The UK Government have taken steps to reduce net migration to the UK by limiting the number of overseas workers coming to the UK for employment. Please note that whilst we are able to consider applications from overseas workers from outside the UK (who require a Tier 2 Skilled Worker visa) we can only employ them if we can provide evidence that this is a genuine vacancy for a qualified role. Diversity & Inclusion Nomura is an equal opportunity employer. We value diversity and are committed to ensuring we best reflect the diversity of the communities we serve creating an inclusive environment for all our employees. We welcome all applications and do not discriminate on the basis of age, disability, gender identity and gender expression, pregnancy and maternity, marriage and civil partnership, race, religion or belief, sex or sexual orientation. If you require any assistance or reasonable adjustments due to a disability or long-term health condition, please do not hesitate to contact us. Nomura is an Equal Opportunity Employer
Oct 29, 2025
Full time
Overview Job title: Global Markets & Instinet Business Auditor Corporate Title: Vice President Department: Internal Audit Location: London Company overview Nomura is a global financial services group with an integrated network spanning approximately 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Wholesale (Global Markets and Investment Banking), Wealth Management, and Investment Management. Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit . Instinet, a trading arm of Nomura also operates as a broker that executes trades for asset management firms, hedge funds, insurance companies, mutual funds and pension funds. Instinet provides sales trading services, trading technologies, trade cost analytics, commission management, independent research and dark pools of liquidity. For further information about Instinet, visit . Department overview The Global Internal Audit department is a key part of Nomura's corporate governance, and its primary objective is to review the company's control environment and report any weaknesses identified to the Audit Committees and senior management. The EMEA Internal Audit department comprises 53 professionals, who have responsibilities across Global Markets, Instinet, Investment Banking and Investment Management business lines, as well as Corporate functions including middle and back office support, Risk Management, Compliance and Information Technology. Audit coverage is managed functionally by Global Portfolio Directors, with regional and legal entity oversight by regional heads. The Head of EMEA Internal audit is also Nomura Wholesale Division Global Head of Internal Audit, based in London. The Head of Americas Internal Audit is responsible for Instinet. Role description The Internal Audit department has adopted a fully integrated audit approach and business auditors are expected to work closely with IT auditors on complex and often global audits. This role is suited to a highly motivated candidate who has experience auditing business processes relating to Global Markets and an Equities brokerage environment, who is driven to make an impact in a global organisation and grow their career to the next level. In addition to controls over business processes, an understanding of technology controls would also be an advantage. Main duties Manage and support internal audits of Global Markets and Instinet businesses, in addition to other areas such as Investment Banking and / or Crypto Assets. Actively take part in all stages of the audit from audit planning and fieldwork through to document and agreeing issues and the audit report with key auditees, raising value added control improvements to senior management. Manage and perform risk assessments across Global Markets, Instinet and other businesses using the departmental risk assessment methodology. Manage interaction with key Global Markets and Instinet stakeholders. Assist with the continuous monitoring programme including regular meetings with key auditees and evaluating any changes in the risk profile of which might result in a change in the audit plan, risk assessments or audit universe. Execute audits in accordance with departmental standards and conduct effective risk assessments on processes/functions during the audit. Ensure consistent delivery of assignments on time and to quality of methodology standards. Support IA's strategic initiative for Data Analytics by being an active supporter and contributor to this initiative. Utilise data analysis to improve and enhance the audit approach. Direct and carry out pre-implementation reviews, special projects, ad hoc investigations and advisory work where required. Follow-up of issues that are raised in audit reports. Continually seek to improve audit and departmental processes. Skills, experience, qualifications and knowledge required Strong background and experience of auditing Global Markets and Equity Brokerage (equities), and supporting operational processes, in a brokerage or financial institution that is subject to global regulatory standards. Strong leadership skills: Has a proven track record of demonstrating maturity and leadership, acts as a role model and holds self and others to high standards of excellence. Able to motivate, coach and develop staff to achieve departmental and personal objectives. Relationship Management: Has proven ability to build strong relationships with auditees and can effectively manage upwards at senior levels. Demonstrates clear understanding of the business needs and exceeds expectations. Able to network and manage relationships at senior levels across the organisation and in the wider financial services industry. Strong background and experience of managing and executing Front-to-Back audits within a Global Markets or brokerage environment. Experience of successfully performing complex audit projects, as well as performing multiple audits concurrently. Strong analytical skills with the ability to identify key risks and control weaknesses, and sound judgement on the criticality and impact of issues identified, with a risk and commercial focus. Confident manner and strong communication skills, both oral and written. Strong time and project management skills, consistently delivering to deadlines (budget and time). A proven ability to work effectively on multiple tasks, exercise good judgement in prioritizing one's own workload to meet deadlines. A bachelor's degree or higher education qualification supported by work experience as a Business auditor in a financial services firm, Consulting firm or Big 4 firm. Chartered Accountancy (ACA/ACCA/CISA) or equivalent qualification preferred. Sound knowledge of general auditing principles and best practices and standards, and experience of using agile audit techniques. Experience of using data analytics to gain audit assurance would be beneficial. Nomura competencies Identify the underlying causes of problems faced by you or your team and define a clear vision and direction for the future. Making Strategic Decisions Evaluate all the options for resolving the problems and effectively prioritize actions or recommendations. Inspire Entrepreneurship in People Inspire team members through effective communication of ideas and motivate them to actively enhance productivity. Elevate Organizational Capability Engage proactively in professional development and enhance team productivity through the promotion of knowledge sharing. Inclusion Respect DEI, foster a culture of psychological safety in the workplace and cultivate a "Risk Culture" (Challenge, Escalate and Respect). Right to Work The UK Government have taken steps to reduce net migration to the UK by limiting the number of overseas workers coming to the UK for employment. Please note that whilst we are able to consider applications from overseas workers from outside the UK (who require a Tier 2 Skilled Worker visa) we can only employ them if we can provide evidence that this is a genuine vacancy for a qualified role. Diversity & Inclusion Nomura is an equal opportunity employer. We value diversity and are committed to ensuring we best reflect the diversity of the communities we serve creating an inclusive environment for all our employees. We welcome all applications and do not discriminate on the basis of age, disability, gender identity and gender expression, pregnancy and maternity, marriage and civil partnership, race, religion or belief, sex or sexual orientation. If you require any assistance or reasonable adjustments due to a disability or long-term health condition, please do not hesitate to contact us. Nomura is an Equal Opportunity Employer