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About the role At Artisan, we're creating AI Employees, called Artisans, and software which is sleek, easy to use, and replaces the endless stack of point solutions. We're starting with outbound sales and our AI BDR, Ava. Our platform contains every tool needed for outbound sales - B2B data, AI email sequences, deliverability optimization tools and so much more. We're growing very rapidly and recently raised a $25M Series A round from top investors. We are looking for superstars to join us on our rocketship growth as we relentlessly work towards building a multi-billion dollar company. We're looking for a Customer Success Manager who's passionate about helping customers succeed. You'll play a critical role in onboarding new users, ensuring they're getting value from our AI products, and supporting them as they grow with us. You'll work closely with the Director of Customer Success to deliver world-class service and continuously improve our customer journey. Key Responsibilities Administrative Support: Assist in managing daily operational tasks, including scheduling meetings, organizing files, and maintaining internal documentation. Revenue Operations Support: Assist in streamlining processes, improving efficiency, and supporting the revenue operations team in executing strategies. Product Operations Assistance: Support the product team by coordinating user interviews, maintaining documentation, and ensuring smooth product-related operations. Data Entry & Basic Reporting: Input data into our systems accurately and assist in generating basic reports for different business functions. Familiarity with Tableau is a plus but not required. System & Process Support: Help implement new systems and assist in developing Standard Operating Procedures (SOPs) under the guidance of senior team members. Cross-Departmental Coordination: Collaborate with other teams (Sales, Marketing, Finance) to ensure smooth operational workflows and clear communication. About You 1-2 years of experience in an operations, administrative, or similar support role. Internship experience is also welcomed. Strong organizational and time management skills with attention to detail. Eagerness to learn and develop new skills in operations, product support, and data analysis. Comfortable with basic tools like Microsoft Office, Google Workspace, and project management platforms (e.g., Notion, Asana). A proactive attitude with a problem-solving mindset-ready to jump in and help where needed. Open to working in-office in Russian Hill or comfortable with a hybrid/remote setup. Ready to work hard to execute our mission - this isn't a traditional 9-5. Excited about Artisan's mission and growth journey. Preferred (but not required) Basic knowledge of Tableau, SQL, or other data analysis tools. Experience working in a startup environment or fast-paced organization. Familiarity with CRM tools like HubSpot or Salesforce. What You'll Gain Hands-on experience in a rapidly growing startup environment. Opportunity to learn and grow in multiple facets of operations, with mentorship from experienced team members. The chance to be part of an innovative team building the future of AI-driven business tools. Exposure to a wide range of business functions, with potential for rapid career growth.

Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Title: Senior Delivery Manager - Customer - NESO Location: Wokingham, GB, RG41 5BN Division: NESO Customer, Digital Platforms and DevSecOps Mod Job Type: Full Time Requisition Number: 67523 Department: ESO Job Function: Information Technology Description: About the Role National Energy System Operator's (NESO) strength lies in our people. Together, we're shaping the future where clean, affordable energy is accessible for all. Every day is an opportunity to make a real difference, accelerating the progress of sustainable GB energy, keeping people connected and society thriving as we create a brighter tomorrow. NESO are now looking for a Senior Delivery Manager - Customer to join us. The purpose of this role is to build and maintain partnership with the Directorate(s) to achieve business outcomes through Digital Products, Solutions and Services with pace, quality, security and reliability. This role is accountable for the creation, delivery and performance of those Digital Products, Solutions and Services as part of the DD&T functional plan for the directorate(s). As part of the business partnership, this role is responsible for developing and delivering a strategic Digital, Data and Technology roadmap that aligns to the business goals and outcomes. This role may be required to attend Leadership meeting of directorate(s) in order to achieve close collaboration with the directorate and the teams. This role is also accountable to provide advisory and consultation on optimization of end-to-end processes, optimizing through integrated system dependencies and customer needs. As the main point of escalation for the directorate area, this role will provide advice, consultation and sharing of best practices on digital technologies, data, and the ever-changing nature of technology landscape. This role owns the Agile DevSecOps delivery of the product(s)/ program of works for the directorate. This role will be accountable for the operational stability as it relates to the directorate's systems. This role manages the end-to-end process of design, develop, test and deploy and run the Digital Products and services that meet the needs and expectations of users and stakeholders. Reporting to the Head of Delivery, it is a key leadership role and provides the focus for creating a strong Digital delivery services that drives NESO's ability to be an operationally resilient, secure, and digital first organization. As such, the role will play a key role in driving the reputation, critical delivery both programmatic and operational, and strategy for digital, data and technology in NESO and with our customers. The role will be based out of either our Wokingham or Warwick office, with the expectation of 3-4 days per week in said office, and will require travel to NESO's other offices in Wokingham, Warwick, London, and Glasgow. Key Accountabilities Partner with the directorate(s) and business stakeholders to determine the contribution that business and technology delivery and improvements can make to achieving business objectives; connecting strategies across programs, supporting prioritizing business outcomes/user stories across the programs and enabling joined up business readiness and change plans. Understand and translate NESO's priorities, outcomes and vision in relation to specific scope into digital charters and roadmaps. Plan and manage the delivery process, including the budget, timeline, resources, risks, issues, dependencies, and quality standards. Own and manage the functional Digital delivery plan for the directorate. Be the champion of and actively embrace Agile DevSecOps principles and modern engineering practices in collaboration with the modernization team. Continuously explore new practices and automation opportunities to achieve pace, quality and reliability of digital solutions. Own operational aspects of the Digital product and solution. Make decisions that are commercially, technically, and operationally sound and consistent with the DD&T strategy and direction. Work with other technical leaders e.g. Senior Delivery Manager, Senior Platform Manager, Architects, Business Analysis team(s) in DD&T to provide a seamless service to the wider organization, and promote a culture of collaboration, innovation, and excellence. Adopt and embrace on best practices, guard rails and golden paths set out by the platform to enable adoption, reliability and quality of the releases. Adopt and demonstrate adherence through metrics on coding standards, best practices, and design patterns for development in an automated way. Build strong relationships with the technology partners who provide the platforms, and with other partners who offer services to manage, enhance, and run the platforms. Provide the first line of assurance on the product and the system, and handle the risks and mitigation plans to maintain stable and resilient platforms. Lead, manage, and develop a diverse team of engineering experts, and encourage a culture of learning, growth, and performance. Make smart commercial decisions and demonstrate a solid understanding of IT financial management. Adopt and embrace modern engineering practices to improve development team's security, compliance, costs, and time-to-business value through improved developer experiences and self-service within a secure, governed framework. Stay current with the latest trends and developments in technology and identify opportunities for improvement and innovation. Conduct regular system audits and prepare for major releases; manage the change control process and deployment strategy. Establish and enforce governance and best practices for platform usage to maintain data integrity and security. Provide technical leadership, guidance, and mentoring to the team, and foster a cooperative and productive work environment. Communicate, collaborate and influence effectively other key roles such as senior platform managers for other platforms, legacy integration, enterprise architecture and senior delivery managers. Continuously evaluate and measure the impact, value, and user satisfaction of the digital solution and identify opportunities for further improvement or enhancement. About You This is an important appointment and requires a strategic and impactful leader with broad technology exposure, enterprise scale and strong management skills, able to impact and influence at senior levels, developing strategies & roadmaps. Working effectively with 3rd parties and outsourced services is key. Successful candidates will demonstrate the following: Strong stakeholder management and relationship-building skills, effective communication and presentation and the ability to negotiate, influence, and collaborate with various internal and external parties. Strong knowledge of Customer Domain including Customer operation best practices, customer experience trends and capabilities, Customer data management best practices etc. Strong technical skills and understanding of the latest technologies, trends, and innovations in the digital domain. Knowledge of modern software engineering principles and practices, such as DevSecOps, continuous integration and delivery (CI/CD), infrastructure as code, microservices, and cloud-native architectures. Knowledge of platforms, such as Salesforce, MuleSoft, Azure or similar technologies, and their capabilities, limitations, and best practices. Skills in designing, developing, testing, deploying, and maintaining scalable, secure, and reliable solutions that meet business requirements and align with the enterprise architecture. Highly outcome-focused, and the ability to understand and translate the needs and expectations of the users and stakeholders into effective digital solutions. Track record on managing issues effectively during priority incidents and ensuring team morale is maintained. Strong ability to create a performance driven culture in the team including 3rd parties working as a seamless single team. Commercial astuteness when dealing with 3rd parties and ability to manage cost effectively and through both technical and commercial optimization. Skills in leading and managing a team of engineers, including setting goals, providing feedback, coaching, mentoring, and developing talent. Skills in communicating and collaborating effectively with various stakeholders, such as senior delivery managers, enterprise architects, and vendors. Skills in troubleshooting technical issues and resolving problems or setting future direction with a strong balance of technical/architectural, operational and commercial parameters aligned to overarching digitalisation strategy and intent. High level of professionalism, integrity, and ethical standards, and the ability to comply with the relevant policies, standards, regulations, and principles. Excellent leadership, management, and communication skills, and the ability to inspire, motivate, and coordinate diverse and multidisciplinary teams. A passion for continuous improvement, innovation, and learning, and the ability to adapt to the changing needs and demands of the digital environment. Essentials A degree in Management, Computer Science, or Engineering or have the equivalent management-based digital, data or technology specific industry experience. . click apply for full job details

At PLEXSYS, our teams design, build and deliver Live, Virtual, and Constructive (LVC) innovation and training solutions to customers around the world. With over 200 employees in seventeen states and four foreign countries, we contribute our success to enabling better training everyday across the globe. As an employee of PLEXSYS, you'll find a culture that empowers you to achieve your professional objectives, give your personal best, and work with other highly passionate individuals. Our core values of integrity, excellence, teamwork and agility drive our daily decisions, identify our focus areas, and inspire our organizational culture. GENERAL DESCRIPTION PLEXSYS UK LTD is seeking an Operations SME with a passion for synthetic environments and simulation training. You will join at an exciting time, as PLEXSYS scales up to expand its operations, in the UK and globally. The Operations SME is expected to be fluent in the field of modelling, simulation and current operational training. They will be expected to work with and support other directorates to help grow the business globally. Under the oversight of the PLEXSYS UK Programme Manager, the Operations SME is a multi-faceted role. In your role, you will be representing PLEXSYS, while interacting with both internal and external customers of PLEXSYS using our modelling and simulation ecosystem. You will be an innovative self-starter able to show initiative and a team player who can help develop concepts and solutions to our customers' challenges. Your strong communication and leadership skills will allow you to work effectively with customers, subcontractors, technical and business stakeholders to deliver high levels of performance. DUTIES & RESPONSIBILITIES Understand and become a Subject Matter Expert on all our products. Train internal and external customers in the operational use of PLEXSYS products. Reporting progress and status to internal and external stakeholders. Assist, as required, with Subject Matter Expertise. Develop, maintain and update training products for internal and external customers. Engage with stakeholders, project managers and senior technical staff to ensure customer and business needs are satisfied appropriately and problems are mitigated. Participate in software testing and can articulate discrepancies to customers, testers and software engineers by directing and participating in engineering troubleshooting, resolving with minimal service disruption. Update system checklists, training materials, reports and other documentation. Understand regional customer requirements and articulate this to product and engineering support. Assist with PLEXSYS product demonstrations and interact with customers at trade shows, industry events, workshops and webinars. Assist with interfacing PLEXSYS products with other customer simulation products, as well as real-world systems. Ability to represent PLEXSYS in a professional manner during presentations and ability to conduct in-depth presentations of PLEXSYS products and services, in person and online. Demonstrate organizational, project leadership, decision-making, human relations and communication skills. Ability to travel of up to 30% of the time. QUALIFICATIONS & EXPERIENCE Bachelor's degree in a related field, or equivalent number of years' experience. Previous experience working in the MoD or knowledge of MoD operations. Proficiency with Microsoft Office products such as Word and Excel. Experience in managing client relationships, client expectations and project timelines. Strong Communication skills (written and verbal). Concepts and principles underpinning Live, Virtual and Constructive systems for Training or Test and Evaluation. An efficient, structured approach to status reporting to a range of stakeholders. Proven multitasking ability; incisive analytical thinking; detail-oriented approach to planning and quality assurance; excellent verbal and written communication skills. DESIRED Military experience in C4ISR/Combat operations. Comfort with Wiki system as primary method for project organization and knowledge sharing. Supervisory experience in managing a team. Security Clearance - Secret and above. How to Apply: If you are ready to contribute your expertise to a world-class training initiative, we would love to hear from you. Please submit your expression of interest along with a brief outline of your relevant experience and qualifications.

Manager, Customer Success Department: Sales Employment Type: Permanent - Full Time Location: London - Paddington Reporting To: MD, UK Description Your role as a Manager, Customer Success will be to build, lead and mentor a brand-new Customer Success team, driving KPI's and embedding best practices. Reporting into the Managing Director, UK, you will develop strategies to achieve business goals for our UK clients. Based out of our Paddington office, you will take a hands-on management role, building out a high performing team from scratch, developing processes and leading by example to drive long-term, profitable relationships. Key Responsibilities Serve as a trusted advisor to build long-term, value driven relationships with Dye & Durham customers across multiple legal tech products, driving adoption, value realization, engagement, and retention while delivering a phenomenal customer experience. Instil a culture of productivity and high performance by developing and motivating a team of Customer Success professionals, utilising systems and tools to monitor KPIs and provide reports to senior leadership. Track and report key success metrics, customer satisfaction scores, churn risk and engagement levels. Proactively connect with customers through email, phone, online presentations, and in person meetings & events to drive renewals, product adoption, customers satisfaction & reduce churn. Guide customers through onboarding, training, and product adoption to ensure they gain maximum value from our products. Monitor and analyse customers' usage of our product & customer health, proactively identifying and addressing potential issues before they happen. Collaborate with internal teams (Sales, Product, Support) to resolve customer concerns and advocate to enhance customer experience and improve product and support offerings. Be an SME and escalation point for customer and team queries Maintain accurate client records in Salesforce, keeping track of client communications, any contract updates and renewals. Skills, Knowledge & Expertise Recent, commercial experience in a Customer Success role, in a B2B software environment (Saas experience beneficial). People management and leadership experience - preferably experienced in setting up teams from scratch Experience within the legal sector would be hugely beneficial to your success in this role. Demonstrable ability to communicate, present and influence key stakeholders and team members at all levels of an organisation. Self-motivation, collaboration skills, and passion for exceeding customer expectations Strong communication and presentation skills. Job Benefits At Dye & Durham we strive to be visionaries! As a leader in our field, we ensure our employees are ready for the next challenge in their journey with us by offering internal and external training opportunities. We offer competitive salaries and a whole host of benefits including healthcare, pension, company discounts, wellness programs, and paid days off to move house or volunteer for your favourite charity. Do you share our DNA? We ask how tomorrow can be better than today We are passionate about solving our customer's challenges Our ideas break boundaries We value different perspectives and encourage dialogue We take ownership and celebrate together

Senior Research Consultant - Primary Research London, United Kingdom The Senior Consultant on the Primary Research team will be ready to take a step up in developing client relationships, is well-versed in strategy, primary research methodologies and design, and is eager to develop great consumer and market research. Candidates should come into this role with at least five years of experience and will be asked to demonstrate skills in critical thinking, be skilled at presenting to groups, display poise under pressure, and have the ability to manage multiple projects. Candidates must have the ability to design, execute and analyze proprietary quantitative and qualitative studies on our client's behalf, creating actionable, data-driven insights. What You Will Be Doing: Data Synthesis and Insights Generation: Utilizing advanced analytical techniques to analyze complex datasets and extract meaningful insights. Rapidly organizing information, drawing conclusions, identifying patterns, and succinctly communicating key points. Presentation: Presenting findings to clients in a clear and compelling manner, facilitating discussions and addressing client queries. Crafting a tight strategic narrative and providing solid recommendations. Welcoming public speaking opportunities beyond client work, such as industry events, special Mintel initiatives, and writing articles/blogs. Working with account managers and the greater consulting team to win business and build client relationships. Working collaboratively across several different Mintel divisions such as sales, marketing, research analytics, and operations to deliver best-in-class custom work to our clients. Engaging with Clients Serving as the main point of contact for clients, communicating effectively with a wide range of industries (e.g., manufacturers, retailers, and advertisers) and positions (Directors, VPs, and C-suite). Building and maintaining strong client relationships, ensuring client satisfaction and loyalty. Research Project Management Scoping client briefs using second and third level questioning to deeply understand client need. Designing and pitching the most appropriate Mintel Consulting solution for each client challenge. Leading the execution of custom research projects, including coaching the project team and managing timelines and budgets to ensure high-quality deliverables tailored to meet client needs. Managing research projects across multiple industries from kick-off to completion, including: questionnaire design, data analysis, and final reporting. Analyzing complex data to provide insightful implications and actionable recommendations within the context of the client's business objective and competitive environment. Staying updated on industry trends, market dynamics, and competitor landscapes. Displaying the ability to innovate (e.g., developing new products/services with clients, new ways of working in Mintel, developing new research tools). You will be expected to work effectively both independently and collaboratively with a team in a consultative setting, multi-tasking on several projects at once to effectively meet all deadlines. You will be expected to peer mentor Consultants when collaborating. We are looking for someone who exhibits strong analytical capabilities, pays close attention to detail and demonstrates excellent professional writing and communication skills. You should have a high level of proficiency in Excel and PowerPoint with at least 5 years of experience managing primary custom marketing research projects. Who We Are Looking For: While we may have a wish list, we are always open to looking at different profiles for our roles, so please don't hesitate in applying even if your experience does not check all of the boxes. We believe there is no one perfect resume for a role, but there is a perfect candidate for us, and that could be you. Commercially-Minded: You have a demonstrated talent for abstract thinking, spotting trends and patterns, an instinct for commercial opportunities, and a nuanced understanding of consumer insights are critical. A Storyteller: You are a lateral thinker, an intuitive dot-connector, and have experience weaving compelling narratives through data across a wide range of categories. Data-Driven: You have solid familiarity with most forms of quantitative and qualitative research methodologies and working knowledge of when and how to apply them to a given client challenge. You should have expertise working with complex data sets. Strong data analysis and Excel skills a must. Experience with tools such as Q, SPSS, SAS or other cross-tabulation and statistics tools are strongly preferred. Naturally Curious: You are always drawn to knowing the "why" behind things and great at navigating client conversations, asking second and third level questions to get at the heart of clients' challenges and goals. An Influencer: You have experience with and expertise in primary research methodologies and the energy, intellect, humility and passion that draws people to wanting to learn more from you. A Great Communicator: You are able to visualize strategic thought in evocative and engaging presentations, delivered with confidence and authority and can adapt your communication style to suit each client and internal business partner. A Collaborator: You take pride in the team you are a part of and the work you produce. Cultivating professional relationships with your colleagues is important and you are constantly finding innovative and unique ways to create an exceptional work environment. Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets Apply for this job Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf What is your current Salary? What is your desired Salary? What is your notice period? Do you have extensive Quantitative research experience? Select Do you have the right to work full time in the UK? Point of Data Transfer Acknowledge/Confirm When you apply to a job on this site, the personal data contained in your application will be collected by Mintel, which is located at Mintel House, 4 Playhouse Yard, London, UK EC4V 5EX and can be contacted by emailing . 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StackAdapt is a self-serve advertising platform that specializes in multi-channel solutions including native, display, video, connected TV, audio, in-game ads and digital out-of-home ads. We empowerthousandsof digitally-focused companies to deliver outcomes and exceptional campaign performance everyday. StackAdapt was founded with a vision to be more than an advertising platform, it's a hub of innovation, imagination and creativity. We have an opening for an Account Director, Travel Industry within our growing Enterprise team. As a relatively new division of our organization, the enterprise team is responsible for managing and growing programmatic revenue with holding companies and enterprise brand businesses. The Travel Account Director will lead our sales efforts, driving growth by seeking new business opportunities while fostering strong relationships with our key Travel clients. You will develop and execute strategic sales initiatives, focusing on acquiring net new accounts and expanding existing partnerships, ensuring we meet and exceed our revenue goals focusing on Travel clients. A successful Account Director is a driven, results-oriented hunter with a relentless focus on opening new doors and securing net new business opportunities. You'll use your proactive approach and adaptability to identify and engage with key decision-makers, consistently working to expand StackAdapt's footprint. You'll work closely with StackAdapt Account Managers to grow and retain existing accounts by crafting tailored campaign strategies that meet clients' needs, building strong relationships, and delivering impactful results. Your main objective will be to fuel StackAdapt's growth by driving new business and establishing long-term client partnerships. StackAdapt is a remote first company. We will be prioritizing candidates located in the UK for this role. What you'll be doing: Utilizing your deep Travel client relationships to drive growth on the StackAdapt platform. Prospect, identify and target new Travel brands within untapped markets, using your expertise in lead generation to fill the sales pipeline with high-quality prospects. Take lead in responding to RFP's or new inner agency opportunities, including qualification & win strategy Establish and cultivate relationships with top executives at advertising agencies and their associated brands Engage in discussions about product development based on client feedback with senior stakeholders across sales, product and engineering Partner with your dedicated StackAdapt Account Manager to grow and retain existing accounts by presenting new campaign strategies and solutions to clients, and building strong relationships Showcase the benefits of StackAdapt's media buying platform through detailed product demonstrations Accurately manage and communicate quarterly forecasts and pipeline What you'll bring to the table: Passion for the Travel industry Understanding of opportunities & challenges within the Travel industry & translate how clients can use a DSP to accelerate their business 5-10+ years experience at a DSP, SSP, publisher, ad network, ad server, or digital agency Experience in building and executing successful sales strategies from the ground up, with a proven track record of developing new business and driving growth. Deep understanding of client business goals with the ability to translate programmatic solutions to help drive success for clients while meeting sales targets. Strong established network and relationships with decision-makers at hold-co advertising agencies, independent agencies, and brands A solutions oriented approach: ability to understand and communicate customer challenges and pain points and navigate internally to help solve challenges A deep understanding of the programmatic ecosystem and DSP dynamics Ability to travel to meet with customers in-market and conduct senior-level presentations Strong communication, presentations skills, and story-telling ability Curious, eager to learn, and consistent strive for excellence Proven track record of exceeding revenue expectations Previous experience selling programmatic advertising StackAdapters enjoy: Competitive salary + commission Private Medical Insurance cover Auto-enrolment into the company pension scheme Work from home reimbursements Coverage and support of personal development initiatives (conferences, courses, etc) An awesome parental leave policy A friendly, welcoming, and supportive culture Our social and team events (virtually!) Take part in our walk and wander policy and work anywhere in the world StackAdapt is a diverse and inclusive team of collaborative, hardworking individuals trying to make a dent in the universe. No matter who you are, where you are from, who you love, follow in faith, disability (or superpower) status, ethnicity, or the gender you identify with (if you're comfortable, let us know your pronouns), you are welcome at StackAdapt. If you have any requests or requirements to support you throughout any part of the interview process, please let our Talent team know. About StackAdapt We've been recognized for our diverse and supportive workplace, high performing campaigns, award-winning customer service, and innovation. We've been awarded: Ad Age Best Places to Work 2024 G2 Top Software and Top Marketing and Advertising Product for 2024 Campaign's Best Places to Work 2023 for the UK 2024 Best Workplaces for Women and in Canada by Great Place to Work DSP on G2 and leader in a number of categories including Cross-Channel Advertising

Reward Gateway Edenred is a global market leader in benefits and employee engagement. We help our clients and their leaders transform employee experience that will attract, engage, and retain top talent through employee benefits, strategic reward and recognition, well-being, and much more. With our shared missions of 'Making the World a Better Place to Work' and 'Enriching connections, for good'. You'll be contributing to improving employee engagement and building better, stronger, and more resilient organisations to improve people's daily lives. Our shared mission guides our every action and charts a sustainable path to a better future. As the business continues to grow and expand, an opportunity has been created for a Director of Client Products. In this role, you will lead our Client Experience Cluster , overseeing a team of Product Managers dedicated to enhancing our B2B platform. Your role is pivotal in shaping products that empower employers to deliver exceptional experiences to their workforce and differentiate themselves from other employers. You will collaborate closely with cross-functional teams, including Engineering, Design, Sales, Marketing, and Client Success, to drive product innovation and ensure alignment with our business objectives. Your expertise in B2B SaaS product management will be instrumental in advancing our mission to make the world a better place to work by delivering cutting-edge solutions that meet employers' evolving needs. Key Responsibilities Strategic Leadership: Develop and execute the product vision and strategy for the Client Experience Cluster, aligning with company objectives and market needs. Define and manage a comprehensive product roadmap for B2B client-facing products, ensuring alignment with business goals and client requirements. Identify new opportunities for product innovation and expansion within the B2B SaaS space. Team Management and Development: Lead, mentor, and develop a team of Product Managers within the Client Experience Cluster. Foster a culture of continuous learning, collaboration, and high performance. Hold team members accountable for their performance and professional growth. Client-Centric Focus: Champion a deep understanding of client needs, challenges, and workflows. Ensure that product decisions are informed by user research, market analysis, and client feedback. Collaborate with Client Success and Sales teams to gather insights and enhance client satisfaction. Cross-functional Collaboration: Work closely with Engineering and Design teams to deliver high-quality, user-centric B2B products. Coordinate with Marketing and Sales to develop go-to-market strategies and support product launches. Collaborate with other Product Directors to ensure a cohesive and integrated product offering. Market and User Insight: Stay abreast of industry trends, competitive landscape, and emerging technologies in the B2B SaaS and HR tech space, specifically in the Benefits & Engagement industry. Integrate market research into product strategy, staying ahead of industry trends and competitive dynamics. Champion user-centric design by ensuring balanced qualitative and quantitative research methods are employed. Business Outcome Management: Own the economic outcomes for the Client Experience Cluster, driving revenue growth and client retention. Use data-driven insights to make informed decisions that positively impact key business metrics. Monitor product performance and implement strategies for continuous improvement. Process Improvement: Establish and refine processes for product development, delivery, and measurement within the cluster. Implement tools and methodologies to enhance efficiency and effectiveness in product management. Stakeholder Management: Manage expectations with stakeholders at all levels, transparently communicating progress, risks, and opportunities. Build strong relationships with executive leadership to align cluster initiatives with the overall company strategy. Skills 8+ years of experience in product management with at least 3+ years in a senior leadership role managing multiple product teams. Proven track record of successfully leading B2B product strategies that drive significant business outcomes. Experience in managing complex product portfolios and delivering results in a fast-paced, agile environment. Experience in successfully launching, scaling, and managing B2B products with 4000+ clients Experience delivering software solutions to enterprise clients Strong people management skills with experience in mentoring and developing Product Managers. Deep expertise in market analysis, user research, and business strategy development within the B2B context. Ability to translate market and user insights into actionable product strategies. Ability to synthesise complex data into clear insights and recommendations. Excellent verbal and written communication skills, with the ability to articulate complex concepts clearly. Demonstrated ability to drive change and foster a culture of continuous improvement. The Interview Process Online interview with the Senior Talent Partner. Online interview with the CPO and Group Director: Engineering Final interview with the CPO and CTO Be comfortable. Be you. At Reward Gateway Edenred, we value all cultures, backgrounds, and experiences, as we truly believe that diversity drives innovation. Express yourself, join our community, and help us Make the World a Better Place to Work. FinanceLondon Full Time £23,800 - £25,000 / year SalesLondon Full Time £150,000 - £180,000 / year

Business Development Manager - United Kingdom Position is remote worker located within the United Kingdom For the right skilled and motivated salesperson, this position offers the opportunity to make a real impact in a fast-growing business with a market leader. Industrial Scientific is currently seeking a top-performing solution-oriented sales professional to grow sales in the United Kingdom. The position is focused on expanding Industrial Scientific's portfolio of connected gas detection solutions with end users, existing and new customers and distributors across all verticals. The Business Development Manager will be responsible for all aspects of the sales cycle at the end user and distributor. The position reports directly to the Sales Director - Europe . Key Duties and Responsibilities: Achieve Company sales targets for the Territory Report all activity, contacts, visits, opportunities, etc. using the Company CRM system Analyze the client's business needs/ goals and propose compelling solutions Build and maintain a robust pipeline of managed opportunities in the Company CRM system Provide monthly forecasts in alignment with sales goals Develop and execute a sales action plan for the UK Contribute to and assist with proposals/ responses to RFPs and RFIs Work with multiple account executives to close large enterprise sales Ensure that product evaluations are followed up and converted to sales Assist the Customer Success team, to ensure that user needs and requirements are clearly understood and communicated for on-boarding and training activities Assist the Evaluations and Sales Development teams with follow-up, to convert opportunities/ enquiries into orders Represent the Company at events/ exhibitions/ conferences as required Upsell and expand footprint with existing customers Driving demand at the end user, then pulling through distribution Establish Industrial Scientific as the go-to connected gas detection solution provider in the UK Experience Required: 5+ years of proven track record of success in outside sales/ business development in industrial sales, with an emphasis on solution selling Previous experience of gas detection and the safety industry Working knowledge of the Company's target markets Proven track record in managing sales cycles in the industrial safety market Use of CRM software and forecasting (Salesforce preferred) Ability to solve customer issues, and deliver better outcomes for customers, through innovative technology solutions (i.e. SaaS) Experience selling safety and/ or industrial software and hardware solutions in industries such as energy, utilities, mining & metals, petrochemical, etc. Proven success selling at C-Suite level Proven track record of setting up and managing a distribution network while also focusing on sales generation at the end user Qualifications: Bachelor's Degree (preferred) Ability to use and drive the Company's IT tools (Microsoft Office, CRM etc.) Knowledge of industrial connectivity options (cellular, WiFi, Bluetooth, RFID etc.) and how these are applied in connected safety solutions Understanding of fundamentals of gas detection High standard of literacy/ numeracy Excellent communication and inter-personal skills Ability to communicate effectively at all levels of a customer - from device users to C-Suite Multi-lingual capability preferred Goal-orientated and driven Strong prioritization and organizational skills Demonstrates commitment to world-class customer service High ethical standards required in all activities and interactions Fortive Corporation Overview Fortive's essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions. We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We're a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions. We are a diverse team 17,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact. At Fortive, we believe in you. We believe in your potential-your ability to learn, grow, and make a difference. At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone. At Fortive, we believe in growth. We're honest about what's working and what isn't, and we never stop improving and innovating. Fortive: For you, for us, for growth. About Industrial Scientific Industrial Scientific designs and manufactures gas detection products and solutions that protect workers from hazardous conditions around the world. Since our beginnings in 1985, we have pioneered numerous technologies, including the first 3-gas detector, 6-gas detector, wireless gas detector, and even the first gas detector to be included on a NASA space shuttle.Today, we continue to innovate and expand our hardware and software offerings to equip the connected workers of the future. Our latest solutions make it possible to see and respond to hazards in real time, bringing us one step closer to our vision of ending death on the job by 2050. We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at . Bonus or Equity This position is also eligible for bonus as part of the total compensation package.

Location: Hybrid (London office / remote) Responsible to: Technical Delivery Manager & Security Controller Job purpose: Technical support of customer and internally delivered environments, to ensure services meet or exceed expectations and contractual commitments. This is a hands-on technical support role requiring a varied skill set and a willingness to get involved in technologies outside your current skill set. Principal duties and responsibilities: Responsible for managing service support tickets for private hosted customer environments. Ensuring tickets are completed with contractual SLAs Support, guide and train current and new System Administrators Act as point of technical escalation for 1st and 2nd Line Customer Service team Support and administer private cloud hosted solutions - Predominantly VMware Cloud Foundation Support Solution Architects to build and deliver new solutions and services Responsible for updating Technical Knowledge base with new and amended fixes Adhering to change management process for all supported environments Ensuring Standard Operating Procedures are in place and followed Server infrastructure configuration, security and maintenance. Capacity and performance management Software configuration, updates, deployment and management Security assessment and vulnerability mitigation of hardware and software estate. Hardware installation and configuration in corporate and client data centres across the UK 2nd/3rd level technical support for a live service, on managed service contracts Highlighting areas of service and technology for improvements Any other reasonable duties as required by the business Skills/Experience: Essential Active directory Systems & Tools: Microsoft Exchange, Windows Server (2019+), SharePoint (On-Premise), SQL Server, Microsoft Certificate Authority & Patch Management tools (e.g. ManageEngine Patch Manager) Infrastructure Management: Ideally VMWare Network & Security: LAN, WAN, VPN, DNS and network routing Ticketing system use Understanding of SLAs Desirable VMware Cloud Foundation VDI Environment Administration, Horizon preferred NSX Management Firewall administration, Fortinet preferred Linux OS preferably Ubuntu Microsoft Intune Microsoft EntraID Cloud Platforms: Microsoft Azure (Azure AD, IaaS, PaaS, Azure DevOps), Amazon AWS Understanding of Cyber Essentials + Qualities Team player who is driven and motivated Ability to work on own initiative in a fast-paced environment Embraces change and drives positive outcomes Keen to take on the unknown Package & discretionary benefits: 25 days annual leave plus an additional 2 days after 2 years' service 5 days additional holiday purchase available Private medical insurance Heath cashback plan with Healthshield Pension scheme Life cover 4 x salary Season ticket loan Salary exchange benefits (ride2work, pension) Subsidised gym membership Employee referral scheme Role will be subject to an employment screening process and will require security clearance. Tagged as: hybrid, microsoft product support, system administrator

Norfolk St, Sheffield City Centre, Sheffield S1 2JE, UK Req 18 March 2025 Head of Secondary Sales Revenue Department: Revenue Location: Sheffield (Hybrid - 3 days in office, 2 from home) Full-time, Permanent Salary: Up to £80,000 Reports to: Software Sales Director Direct Reports: 8 Tes is an international provider of software-enabled services passionate about using technology to make life easier for schools and teachers. All products and services are built with teachers and schools' needs at the core, ensuring they are innovative, trusted education solutions. Role overview: Tes is seeking a seasoned and strategic Head of Secondary Sales to drive new customer acquisition and expand our presence in the UK secondary school sector. This management-level role will lead a team of Business Development Professionals to develop sales strategies and promote cross-selling of relevant Tes products within existing customer accounts, including small Groups. The successful candidate will have strong sales leadership experience and a deep understanding of the secondary education market. Key Responsibilities: Lead, mentor, and develop a team of Business Development Professionals to achieve and exceed sales targets. Set clear performance goals and provide ongoing coaching, feedback, and training to enhance the team's skills. Foster a high-performance sales culture, encouraging collaboration and accountability. Develop and execute a strategic sales plan to acquire new secondary school customers in the UK. Conduct thorough market research to identify potential leads and business opportunities. Manage the entire sales lifecycle from prospecting to deal closure, ensuring high conversion rates. Work closely with marketing teams to align on integrated campaigns that support new customer acquisition and sales targets. Identify and implement cross-selling opportunities for additional Tes products within existing secondary school customers. Align cross-selling initiatives with broader business objectives, ensuring tailored solutions for secondary schools. Collaborate with marketing, product, and customer success teams to drive revenue growth and accelerate penetration in Groups of schools. Measure and evaluate the effectiveness of cross-selling efforts, refining strategies for continued success. Work closely with the Sales Director to align sales strategies with overall company goals. Design and implement sales plans to achieve monthly, quarterly, and annual revenue objectives. Monitor market trends, competitive landscape, and customer needs to continuously refine sales approaches. Provide regular updates and reports on sales performance, highlighting key insights and areas for improvement. Ensure a superior customer experience by understanding the unique needs of secondary schools. Advocate for secondary school customers within Tes, ensuring their feedback is incorporated into product development. Engage with customers through business reviews, events, and regular touchpoints to build strong relationships. What you will need to succeed: Experience: Significant software sales experience, with strong expertise in managing sales teams. Proven track record of exceeding sales targets and driving growth in a B2B SaaS or software environment. Strong leadership skills with a demonstrated ability to coach, mentor, and develop high-performing sales teams. Exceptional communication, negotiation, and relationship-building skills. Proficiency in CRM tools and sales analytics; experience with Salesforce or similar platforms is highly preferred. Analytical and data-driven approach to sales strategy and performance measurement. Ability to thrive in a fast-paced, results-driven environment with a continuous improvement mindset. Willingness to travel as needed to meet clients, support the sales team, and attend internal meetings. Knowledge: Understanding of the education technology sector and SaaS solutions, with the ability to identify and act on market trends and customer needs is desirable. Skills: Goal-oriented and highly motivated with a passion for sales and customer success. Strategic thinker with strong execution skills. Strong problem-solving skills and ability to make quick, informed decisions. Collaborative team player with excellent interpersonal skills and a positive attitude. Committed to self-development and developing others. What do you get in return? 25 days annual leave, rising to 30 State-of-the-art city centre offices Access to a range of benefits via My Benefits World Discounted city centre parking Free eye care cover Life Assurance Cycle to Work Scheme Employee Assistance Programme (EAP) Monthly Tes Socials Access to an extensive Learning and Development menu Tes is a global company employing over 600 people and operating across 10 offices, including in London, Sheffield, Hong Kong, Sydney, and Dubai. We are proud of our people-centric culture, where everyone is driven to achieve the same goal. We are an agile organization striving for continuous improvement. We invest in our people with extensive learning and development opportunities and support our colleagues with various mentoring and career enhancement programmes. Tes Global will ensure all qualified applicants receive consideration for employment without regard to race, sex, colour, religion, sexual orientation, gender identity, national origin, or disability. We invite applicants to contact us directly to identify any additional support required.

My client, a rapidly growing leader in the UK Transmission & Distribution sector, has a new opportunity for an experienced HV Cable Design Engineer. With recent major project wins, they are seeking a skilled professional to drive high-quality engineering design. This role could be based out of any of my clients UK offices on a hybrid basis - there should be a location to suit most home locations. Key Objectives: The HV Cable Design Engineer will report to the Associate Engineer - Power and support the Sector Director - Power during the bidding process to secure additional projects. This role will be instrumental in ensuring the quality and consistency of design outputs, including drawings and technical documents. Responsibilities and Accountabilities: The ideal candidate will have substantial experience in designing, calculating, and producing documentation for EHV projects (11kV-400kV), covering bonding line diagrams, cable rating calculations, and thermo-mechanical thrust calculations, among others. They will manage deliverables through a robust checking process, develop drawing standards, mentor CAD technicians, and support project delivery. The role requires strong communication skills, a foundation in power engineering principles, and the ability to work effectively within a team. It offers diverse career development paths as the candidate progresses within the company. Qualifications and Experience: - Education: Minimum BEng/BSc in Electrical Engineering (Power/HV background preferred); MEng/MSc is advantageous. - Experience: Knowledge of HV cable design, including current ratings, emergency and overload ratings, bonding diagrams, thermo-mechanical calculations, and cable pulling tension calculations. - Technical Skills: - Proficiency in IEC standards and familiarity with design software like MathCAD, CYMCAP, COMSOL, ETAP, and DigSilent. - Skilled in CAD tools such as Microstation, Revit, and AutoCAD. - Experience with specifications from clients like National Grid, SSE, and UKPN. - Additional Competencies: Effective report writing, interpersonal skills, and a collaborative mindset. This role requires a proactive, adaptable individual capable of managing project timelines and technical requirements, with a commitment to quality and innovation in the power transmission field. My client will sponsor candidates if the have UK National Grid or UK SSEN project experience. We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Solution Architect for Enterprise Technology Services Reporting to Director of Technology - Group and Client Services The Solutions Architect proactively and holistically leads and supports EA activities that guide the development and management of a portfolio of solutions. Solutions include projects, systems (including applications, technologies, processes, and information), shared infrastructure services and shared application services. They understand the concepts of business goals, objectives and business outcomes, business capabilities, value-streams, and business processes and their importance in solution architecture. The solutions architect provides the necessary leadership, analysis and design tasks related to support the development of technology solutions to ensure that solutions meet business needs and align with architectural governance and standards. They create deliverables for managing the organization's portfolio of "to be" and "as is" solutions - including systems (applications, processes, information and technology), shared infrastructure services, and shared application services and components to enable and drive targeted business outcomes. This role will involve designing solutions in the fund administration industry, covering infrastructure and application integration for applications including Salesforce, Workday, Bank Clarity, Swift, Medius, FenX as well as data and integration platforms. There are multiple projects that will cover these areas, so broad experience across infrastructure and applications is essential. Key responsibilities: The Solution Architect will demonstrate competencies across four key dimensions: 1 - Interpret Business Needs Translates business and technical requirements into an architectural blueprint to achieve business objectives and documents all solution architecture design and analysis work Works closely with the product owners and product managers to ensure a robust architectural runway that can support future business requirements throughout the product lifecycle Understands business drivers and business capabilities (future and current state) and determines corresponding enterprise solution designs and change requirements to drive the organization's targeted business outcomes Example deliverables: requirements traceability document, business process/capability impact assessment, business process diagrams 2 - Assess Technology Monitors the current-state solution portfolio to identify deficiencies through aging of the technologies used by the application, or misalignment with business requirements / IT Strategy Supports product managers in end of life product decisions to maintain, refresh or retire services, or systems, including applications, technologies, processes, and information Understands emerging technology trends and disruptions and their practical application to enable new and evolving business and operating models Analyses the technology industry, competitors, and market trends, and determines their potential implications for a given solution Analyses the business-IT environment to detect critical deficiencies, legacy, and technical debt, and recommends solutions for improvement Facilitates the evaluation and selection of software product standards and services, as well as the design of standard and custom software configurations Consults with application and infrastructure development projects and products to fit systems or infrastructure to architecture and identify when it is necessary to modify designs to accommodate the solutions architecture Example deliverables: Current state architecture documentation, vendor assessment for RFP, contribution to cost/benefit analysis, contributions to proof-of-concept implementation 3 - Apply Technology Leads evaluation, design and analysis for the implementation of a solutions architecture across a group of specific business applications or technologies based on enterprise business strategy, business capabilities, value-streams, business requirements and enterprise standards Manages and develops the architecture for a broader scope of projects or products, working closely with application architects that manage and design architecture for a single project or product or initiative Develops a roadmap for the evolution of the enterprise solution portfolio from current to future state, as defined by the solutions architecture Acts as a consultant on a broad range of technologies, platforms, and vendor offerings to drive targeted business outcomes Creates architectural designs to guide and contextualise solution development across products, services, projects, and systems, including applications, technologies, processes, and information Works closely with the program management office (PMO) or project management office to ensure the execution of plans corresponds with what is being promised throughout the project or product lifecycle Provides consulting support to application architects within agile teams to ensure the project or product is aligned with the overall enterprise architecture Provides deliverables like standard definitions, reference models and architecture designs to support architectural governance to assess the impact of new and ongoing technology investment on the business and IT estate Supports a community of practice (CoP), guiding and helping agile teams, product owners to align with the overall enterprise architecture governance and assurance Designs and directs the governance activities associated with ensuring solutions architecture assurance and compliance Defines the principles, guidelines, standards, and solution patterns to ensure solution decisions are aligned with the enterprise's future-state architecture vision Skills & Experience: Bachelor's degree in computer science, information technology, engineering, system analysis or a related study, or equivalent experience Minimum of five years of experience in at least two IT solution development disciplines, including technical or infrastructure architecture, network management, application development, middleware, database management or cloud development Exposure to multiple, diverse technologies, platforms, and processing environments Good understanding of strategic and emerging technology trends, and the practical application of existing and emerging technologies to new and evolving business and operating models Good understanding of product management, agile principles and development methodologies and capability of supporting agile teams by providing advice and guidance on opportunities, impact, and risks, taking account of technical and architectural debt Experience working in a relevant industry is helpful, but not required. Experience developing architecture blueprints, strategies, and roadmaps Experience delivering presentations to senior-level executives and technical audiences Drive, passion, and enthusiasm for success and quality Presents a professional image in words, tone, and style Able to effectively deal with changing priorities or obstacles and to provide alternative options or solutions A team player who will build strong relationships both within Aztec as well as with the suppliers and 3rd parties as required Resilience to cope with demands and tight timescales and remain calm under pressure Approachable, with ability to operate at all team levels Pragmatic, problem solver, willing to solve problems or seek out required resolution Initiative and problem solving: identifies problems, provides/facilitates the creation of options and recommendations, and uses initiative to drive solutions in a positive and constructive manner; whilst being able to identify and manage risk. Excellent communication: communicates with clarity and confidence at all levels; adapts style and content to the needs of the audience by being inspirational We will provide the training in-house for relevant technical knowledge and soft skills to enhance your professional development. You will need to be quick to learn new systems and great with people, as close working relationships between our colleagues and clients is at the heart of what we do.

Senior Solutions Consultant page is loaded Senior Solutions Consultant Postuler remote type In Office locations London, United Kingdom Dublin, Ireland time type Full time posted on Publié aujourd'hui job requisition id R31213 Job Description The Senior Solutions Consultant is responsible for all technical, solution, and competitive aspects of the Zendesk sales cycle. SC's must be both sales focused and technically savvy. They must be successful in selling to enterprise executives, and convincing C-level and director level executives of the technical merits of the software solution. The SC will work, in conjunction with Sales, Marketing, Product Managers, and other members of the cross-functional team to be the technical bridge between our Sales team and their prospects. The SC will take ownership of the prime technical relationship with our prospects to drive customer happiness by proactively managing and delivering technical information to our customers both onsite and virtual. Requirements 5+ years Presales experience Understanding and awareness of how AI is impacting the customer service business as well as AI Technologies so as LLM and ChatGPT Knowledgeable of web / scripting technologies, HTML, CSS, JavaScript, JSON and SaaS applications Experience mapping RFI/RFP requirements to software solutions. Excellent interpersonal, communication, persuasion, presentation and writing skills. Experience scoping, managing and executing customer pilots and Proof of Concepts. Knowledge of SaaS Business applications. Knowledge of one or more of the following Customer Service Software AI, Automation and Bots ITSM Data warehousing Business intelligence Workforce Management QA Integration & middleware Outstanding problem solving skills, including the ability to meet a business requirement with a technical solution. Outstanding solution scoping abilities, using our existing solution and influencing new product development. Bachelor's degree or equivalent experience is a must; graduate degree is a plus. Must be willing to travel. Obvious passion and people skills and an ability to work independently on multiple projects Desired Skills Previous consulting experience implementing enterprise class software solutions. Domain expertise in specific industries Knowledge of CCaaS and peripheral technologies Experience in facilitating Design Based Thinking sessions Ability to develop reference architecture in support of client solution Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week. Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here . Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request. About Us Zendesk is on a mission to simplify the complexity of business and make it easy for companies and customers to create connections. Our customer experience software unlocks the power of billions of interactions, enabling businesses to build rich, meaningful relationships with their customers. More meaningful moments. Fewer Zoom calls. What's it like to work here? Our offices reflect the global cities we call home, and have spaces for collaboration, quiet, and events. With our hybrid approach, you'll experience flexibility and connection, collaboration, and learning with your team. Recruitment Scam Alerts We're aware of an increase in recruitment scams where individuals falsely claim to represent Zendesk. These scammers may ask for money or personal information by offering fake job opportunities through e-mail, text message or social media. Please verify the source of any job-related communications carefully. All official Zendesk communications are conducted through "@ " email addresses. If you encounter suspicious messages, do not respond and report them to