Personal Assistant to Managing Director of an established Financial Planning firm opportunity. Are you looking for a fresh challenge or have you been out of the workplace for a while and are looking to return? Whichever, we'll support you as you settle in with us. Can you multi-task, are you always one step ahead and can you provide the amazing one to one support that our MD requires so he can focus on his clients and being an entrepreneur? Are you a born organiser and brilliant at implementing and just getting things done? We are looking for a very special person to join our financial adviser team and we are prepared to offer a highly completive salary to attract the right candidate. Not only are we looking for someone who is extremely capable with an abundance of get up and go, but a person who knows a bit about life and can draw on their experiences in this role. We're open-minded as to your background, you don't need to have worked in financial services if you think you are right for us, please apply. We are waiting to be impressed by your application! This is a fantastic opportunity to take on a varied and exciting job that you can make your own. It's also a great chance to get into a new area of work if you are seeking a fresh challenge. There are lots of interesting tasks to undertake in a wealth management business and you can immerse yourself in a position that is trusted, valued and important and will allow you to develop your skills in a highly professional industry. This is a very important position and you'll be leading meetings, using specialist software, reviewing our processes, checking reports and compliance, helping to ensure the business has the right team members and helping to ensure the business meets its financial objectives. It will be your job to know what's going on and to keep our managing director updated. The duties will involve providing support to the managing director in the areas or facilities and personnel, finance, financial planning clients business flow and the business development plan. A full job specification is available on request. Essential Skills We are ideally looking for someone who has previous experience in providing support at a senior level in a business. Consideration will be given to other candidates with an impressive CV. Adaptable, resourceful and good communication skills. Attention to detail whilst retaining an overview of the whole picture. Proud to be client-focused. Committed to self-development and learning. Organised, able to multi-task. A highly efficient administrator. Achieve results. Maintain high standards. Strong at planning, motivating and evaluating. A pro-active interest in the financial services industry. Keywords: Support, PA, EA, personal assistant, multi-tasker, budgets, software, planning, projects, executive assistant, financial adviser, pensions, investment, sales support, Intelligent Office, FCA, regulations, IT skills. About Company EFP was established in 2012, and our small team has many years financial planning experience. We work for individuals, families and businesses in the Dorking and Surrey Hills area, build long-term relationships with our clients and play an integral part of the local community. We are a team of approachable and friendly people and only by understanding the individual needs of our clients can we build tailored plans to suit their requirements. We are using a third-party recruitment advertising firm to assist us with this vacancy, and please apply through the advert rather than to us directly. Please, no agencies.
Sep 20, 2021
Full time
Personal Assistant to Managing Director of an established Financial Planning firm opportunity. Are you looking for a fresh challenge or have you been out of the workplace for a while and are looking to return? Whichever, we'll support you as you settle in with us. Can you multi-task, are you always one step ahead and can you provide the amazing one to one support that our MD requires so he can focus on his clients and being an entrepreneur? Are you a born organiser and brilliant at implementing and just getting things done? We are looking for a very special person to join our financial adviser team and we are prepared to offer a highly completive salary to attract the right candidate. Not only are we looking for someone who is extremely capable with an abundance of get up and go, but a person who knows a bit about life and can draw on their experiences in this role. We're open-minded as to your background, you don't need to have worked in financial services if you think you are right for us, please apply. We are waiting to be impressed by your application! This is a fantastic opportunity to take on a varied and exciting job that you can make your own. It's also a great chance to get into a new area of work if you are seeking a fresh challenge. There are lots of interesting tasks to undertake in a wealth management business and you can immerse yourself in a position that is trusted, valued and important and will allow you to develop your skills in a highly professional industry. This is a very important position and you'll be leading meetings, using specialist software, reviewing our processes, checking reports and compliance, helping to ensure the business has the right team members and helping to ensure the business meets its financial objectives. It will be your job to know what's going on and to keep our managing director updated. The duties will involve providing support to the managing director in the areas or facilities and personnel, finance, financial planning clients business flow and the business development plan. A full job specification is available on request. Essential Skills We are ideally looking for someone who has previous experience in providing support at a senior level in a business. Consideration will be given to other candidates with an impressive CV. Adaptable, resourceful and good communication skills. Attention to detail whilst retaining an overview of the whole picture. Proud to be client-focused. Committed to self-development and learning. Organised, able to multi-task. A highly efficient administrator. Achieve results. Maintain high standards. Strong at planning, motivating and evaluating. A pro-active interest in the financial services industry. Keywords: Support, PA, EA, personal assistant, multi-tasker, budgets, software, planning, projects, executive assistant, financial adviser, pensions, investment, sales support, Intelligent Office, FCA, regulations, IT skills. About Company EFP was established in 2012, and our small team has many years financial planning experience. We work for individuals, families and businesses in the Dorking and Surrey Hills area, build long-term relationships with our clients and play an integral part of the local community. We are a team of approachable and friendly people and only by understanding the individual needs of our clients can we build tailored plans to suit their requirements. We are using a third-party recruitment advertising firm to assist us with this vacancy, and please apply through the advert rather than to us directly. Please, no agencies.
This is a rare opportunity to join as the first B2B Sales Manager, reporting to the Director of Altruist Enterprises. The Sales Manager will work with the Director to devise and implement the sales strategy and will be responsible for delivering revenues of in demand workplace mental health training and leading a team of motivated sales representatives. In addition to an attractive salary and commission, there is a strong possibility of rapid career advancement for a candidate who can demonstrate the right mix of competency and track record. LOCATION iCentrum, 6 Holt Street, Birmingham, B7 4BP (min 2 days per week) / Remote Working (max 3 days per week) COMPANY Altruist Enterprises are a specialist provider of Resilience, Stress Management and Mental Health at Work training to organisations and schools nationally. We provide managers, colleagues and pupils with the skills to support themselves and each other through the many challenges of work and home. Altruist Enterprises was founded in 2013 by Katie Buckingham, an award-winning young entrepreneur and alumna of the Peter Jones Enterprise Academy. Since forming, Altruist Enterprises has partnered with 300+ organisations to develop effective, tailored workplace wellbeing programmes. Our expert trainers and consultants have over 200 years of combined experience in mental health and have developed industry-leading content that meets the needs of the modern workforce. Mental health and employee wellbeing have become a priority for many organisations over the past 5 years and more so as a result of the COVID-19 pandemic. ROLE You will receive an attractive salary, uncapped commission and the potential for rapid career advancement. Not only that, working in a purpose-led organisation means you will be making a real difference in people's lives. The Sales Manager role is an exciting opportunity to take ownership of the sales strategy, keep our revenue engine running and hire and lead a team of 5 driven sales representatives. The Sales Manager will adopt a hybrid working model and will spend their time working between iCentrum, a shared office space in Birmingham for a minimum of 2 days per week and home (remotely) for a maximum of 3 days per week. They will work collaboratively alongside a talented group of people to scale up Altruist Enterprises. RESPONSIBILITIES Working with the Director to devise and implement the sales strategy Building effective and repeatable sales processes Self-generating new business from outbound approaches including cold calling, direct emails and LinkedIn B2B selling - leading the sales of mental health training to UK and international SMEs and corporates Full 360 sales cycle including prospecting, building pipeline, making initial contact, discovery call, meeting,demonstrating solution, gaining signed agreement to purchase. Sales meetings can be completed virtually, however, face to face meetings may be required for larger deals. Initial target is to deliver 36 'on model' sales in year one (on model sale is £5070). Management reporting to C-level, sales forecasting and maintaining CRM Account management of onboarded customers for retention and growth Hiring a team of 5 sales representatives between March 2022 and March 2024. Building, motivating and managing a high performing sales team Management responsibility including training and development, coaching, weekly 1:1s and performance management PERSON The Sales Manager must have: Proven track record in new business B2B sales Experience in implementing successful sales strategies Experience working in a workplace health and wellbeing company or in selling a similar service led proposition to HR decision makers Strong sales competencies, whether trained on the job or trained in formal sales systems, we are looking for someone with a clear and repeatable sales methodology Telesales experience Sales Manager experience including hiring, coaching and managing a sales team Commitment to learning and developing your skills Strong IT skills including Microsoft Office, CRM, video conferencing and other software Excellent communication, interpersonal and organisational skills A desire to work at a small and growing company DESIRABLE Degree level qualified - 2:2 or above Leadership and management training e.g. ILM qualified Public speaking experience
Sep 20, 2021
Full time
This is a rare opportunity to join as the first B2B Sales Manager, reporting to the Director of Altruist Enterprises. The Sales Manager will work with the Director to devise and implement the sales strategy and will be responsible for delivering revenues of in demand workplace mental health training and leading a team of motivated sales representatives. In addition to an attractive salary and commission, there is a strong possibility of rapid career advancement for a candidate who can demonstrate the right mix of competency and track record. LOCATION iCentrum, 6 Holt Street, Birmingham, B7 4BP (min 2 days per week) / Remote Working (max 3 days per week) COMPANY Altruist Enterprises are a specialist provider of Resilience, Stress Management and Mental Health at Work training to organisations and schools nationally. We provide managers, colleagues and pupils with the skills to support themselves and each other through the many challenges of work and home. Altruist Enterprises was founded in 2013 by Katie Buckingham, an award-winning young entrepreneur and alumna of the Peter Jones Enterprise Academy. Since forming, Altruist Enterprises has partnered with 300+ organisations to develop effective, tailored workplace wellbeing programmes. Our expert trainers and consultants have over 200 years of combined experience in mental health and have developed industry-leading content that meets the needs of the modern workforce. Mental health and employee wellbeing have become a priority for many organisations over the past 5 years and more so as a result of the COVID-19 pandemic. ROLE You will receive an attractive salary, uncapped commission and the potential for rapid career advancement. Not only that, working in a purpose-led organisation means you will be making a real difference in people's lives. The Sales Manager role is an exciting opportunity to take ownership of the sales strategy, keep our revenue engine running and hire and lead a team of 5 driven sales representatives. The Sales Manager will adopt a hybrid working model and will spend their time working between iCentrum, a shared office space in Birmingham for a minimum of 2 days per week and home (remotely) for a maximum of 3 days per week. They will work collaboratively alongside a talented group of people to scale up Altruist Enterprises. RESPONSIBILITIES Working with the Director to devise and implement the sales strategy Building effective and repeatable sales processes Self-generating new business from outbound approaches including cold calling, direct emails and LinkedIn B2B selling - leading the sales of mental health training to UK and international SMEs and corporates Full 360 sales cycle including prospecting, building pipeline, making initial contact, discovery call, meeting,demonstrating solution, gaining signed agreement to purchase. Sales meetings can be completed virtually, however, face to face meetings may be required for larger deals. Initial target is to deliver 36 'on model' sales in year one (on model sale is £5070). Management reporting to C-level, sales forecasting and maintaining CRM Account management of onboarded customers for retention and growth Hiring a team of 5 sales representatives between March 2022 and March 2024. Building, motivating and managing a high performing sales team Management responsibility including training and development, coaching, weekly 1:1s and performance management PERSON The Sales Manager must have: Proven track record in new business B2B sales Experience in implementing successful sales strategies Experience working in a workplace health and wellbeing company or in selling a similar service led proposition to HR decision makers Strong sales competencies, whether trained on the job or trained in formal sales systems, we are looking for someone with a clear and repeatable sales methodology Telesales experience Sales Manager experience including hiring, coaching and managing a sales team Commitment to learning and developing your skills Strong IT skills including Microsoft Office, CRM, video conferencing and other software Excellent communication, interpersonal and organisational skills A desire to work at a small and growing company DESIRABLE Degree level qualified - 2:2 or above Leadership and management training e.g. ILM qualified Public speaking experience
Four Financial Recruitment Limited
Manchester, Lancashire
A technology led life sciences company are looking to recruit a Transformation Programme Director. Experience in managing change programmes that include technology products is preferable. The role will be UK Based, there will be a requirement to travel internationally occasionally, presence in their UK HQ Manchester will be needed regularly. My client will consider this on both a permanent and fixed term contract basis. This truly is a career-defining role.This is a chance to play a key role in driving business improvement, ensuring active support and participation across the business, providing energy, creativity and delivery focus, whilst ensuring that the Senior Leadership Team are always consciously in control of the change agenda. As Transformation Programme Director you will be responsible for the following: Responsible for day-to-day leadership of the transformation programme, working closely with the Executive team involving multiple business functions and impacting multiple locations (UK, US, Middle East) Oversee the development, management and adherence to an integrated programme plan Lead multiple programmes and support project managers in the design and implementation phases Oversee the preparation, review and reporting of project progress against agreed milestones; and achievement of benefits against strategy-driven targets Hold the business to account for delivery of agreed initiatives/outputs Ensure the development of effective communication plans that addresses all key stakeholders Identify and calls out emerging risks and potential roadblocks to successful implementation Review strategic direction at regular intervals and propose course-correcting actions where appropriate To apply for this role you must have the following: Significant and proven experience leading multi-function, multi-locational transformation programmes, with high complexity Strong understanding and application of change management competencies Effective leadership, coordination, motivation, negotiation and dispute resolution skills, working at C-suite level with clients and internally Strong financial literacy to forecast and manage programme, project and departmental budgets, costs and revenue Ability to influence and build productive relationships with key programme stakeholders (both internal and external) at C-suite level; able to work globally across different cultures The role holder is likely to be degree qualified, preferably with a Masters/MBA and with appropriate professional qualifications / experience in Programme/Transformation Management SAAS/Software experience would also be of significant benefit
Sep 20, 2021
Full time
A technology led life sciences company are looking to recruit a Transformation Programme Director. Experience in managing change programmes that include technology products is preferable. The role will be UK Based, there will be a requirement to travel internationally occasionally, presence in their UK HQ Manchester will be needed regularly. My client will consider this on both a permanent and fixed term contract basis. This truly is a career-defining role.This is a chance to play a key role in driving business improvement, ensuring active support and participation across the business, providing energy, creativity and delivery focus, whilst ensuring that the Senior Leadership Team are always consciously in control of the change agenda. As Transformation Programme Director you will be responsible for the following: Responsible for day-to-day leadership of the transformation programme, working closely with the Executive team involving multiple business functions and impacting multiple locations (UK, US, Middle East) Oversee the development, management and adherence to an integrated programme plan Lead multiple programmes and support project managers in the design and implementation phases Oversee the preparation, review and reporting of project progress against agreed milestones; and achievement of benefits against strategy-driven targets Hold the business to account for delivery of agreed initiatives/outputs Ensure the development of effective communication plans that addresses all key stakeholders Identify and calls out emerging risks and potential roadblocks to successful implementation Review strategic direction at regular intervals and propose course-correcting actions where appropriate To apply for this role you must have the following: Significant and proven experience leading multi-function, multi-locational transformation programmes, with high complexity Strong understanding and application of change management competencies Effective leadership, coordination, motivation, negotiation and dispute resolution skills, working at C-suite level with clients and internally Strong financial literacy to forecast and manage programme, project and departmental budgets, costs and revenue Ability to influence and build productive relationships with key programme stakeholders (both internal and external) at C-suite level; able to work globally across different cultures The role holder is likely to be degree qualified, preferably with a Masters/MBA and with appropriate professional qualifications / experience in Programme/Transformation Management SAAS/Software experience would also be of significant benefit
Job Profile Summary Role Synopsis Architecture is a collaborative discipline, and it plays a critical role in the integration of our businesses. Architects connect all the digital disciplines and the consumers and procurers of IT, in order to create an integrated, flexible, effective IT architecture for bp. Subject matter expert with hands on experience in the technical configuration & management of enterprise class O365 tenants (Over 50K global users) A trusted global level administrator with good working knowledge of the entire O365 stack, including their interactions and use cases. Proven expertise in the management and analysis of group and profile-based tenant licensing, to maximise value in a cost-conscious environment. Experience and knowledge of updating settings and configuration using PowerShell scripting. Experience integrating O365 with 3rd party tools & software to enhance personal productivity and collaboration. Intimate knowledge & awareness of the O365 roadmap, and ability to rapidly translate this into customer specific benefit realisation and impact avoidance. Ability to partner with suppliers like Microsoft and influence product features and designs to meet customer needs. Understanding and awareness of security approaches for protecting data in O365 to meet cyber security requirements, and experience of working with the O365 security & compliance centre to meet legal and privacy requirements in a regulated environment. Practical experience deploying, evaluating, designing, and implementing products across the full O365 workload and recommending roll out strategies and approaches. Ability to translate business requirements to deliver change using O365 product sets and solutions, whilst evaluating and navigating impacts to a global customer base, cyber security controls and other underpinning services and technologies Experience and knowledge of MS Teams and the MS Teams admin centre, including creation of policies to meet the requirements of the service. Resolution ownership of technical challenges for O365 projects and the technical escalation point for implementation teams. Strong understanding of Multi-Cloud Services (Azure, AWS, Google Cloud), and Security and Compliance. Key competencies to include coaching, influencing senior stakeholders, managing time & priorities, conflict management, commercial awareness, excellent presentation delivery and technical writing Managing / partnering with vendor support teams to achieve goals and objectives Working with various service owners across the organization that own related elements, such as Identity management, directory services, developer platforms. Understanding and using available data to improve performance, influence roadmap, and effect decision making KEY ACCOUNTABILITIES Architecture: You rigorously develop solution architectures, seeking practical solutions that optimize and re-use capabilities. You will care passionately about the integrity of the Digital capabilities you develop. You will be responsible for designing and building solutions that best meet the business needs and are aligned with the Digital strategy and roadmaps. Technology: You are an excellent technologist and have a passion for understanding and learning. You will contribute to digital transformation initiatives from an architectural perspective, facilitating the delivery of solutions. You will bring good hands-on skills in key technologies, and an ability to rapidly assess new technologies with a commercial mindset Safety and Compliance: The safety of our people and customers is our highest priority. You will advocate and help ensure our architectures, designs and processes enhance a culture of operational safety and improve our digital security. Job Advert FORMAL EDUCATION A Bachelor's (or higher) degree, ideally in Computer Science, MIS/IT, Mathematics, hard science, or equivalent work experience. DESIRABLE CRITERIA A confirmed background in architecture with real-world experience of architecting, designing, and delivering transformational IT projects. You love envisaging the art of the possible and making that a reality. Deep-seated functional knowledge of key technology sets. You are comfortable rolling up your sleeves, getting involved, and diving into delivery challenges. Experience in being part of a tight-knit delivery team. You accomplish exceptional project outcomes in a respectful and supportive culture. A proven grasp of architecture development and design thinking in an agile environment. You adapt delivery techniques to drive outstanding project delivery. The ability to relate complex topics in simple and accessible language. Essential Skills Requirements Definition and Management Solution Architecture Technical Specialism Systems Integration Innovation Data Analysis Desirable Skills Emerging Technology Monitoring Systems Design User Experience Analysis Business Risk Management Capacity Management Network Design Service Acceptance Systems Development Management IT Strategy and Planning Business Modelling Leadership & EQ You create an environment where people listen and speak openly about the good, the bad, and the ugly, so that everyone can understand and learn. You promote a culture of change and agility, evolve continuously, adapting to our changing world. You work across organizational boundaries and build high quality, trust-based relationships with leaders and employees within IT&S & the wider BP, applying cultural sensitivity. You apply judgement and common sense at scale. You comply with BP's Code of Conduct and demonstrate strong leadership of BP's Leadership Expectations and Values & Behaviours. Entity Innovation & Engineering Job Family Group IT&S Group Relocation available No Travel required Negligible travel Time Type Full time Country United Kingdom About BP INNOVATION & ENGINEERING Join us in creating, growing, and delivering innovation at pace, enabling us to thrive while transitioning to a net zero world. All without compromising our operational risk management. Working with us, you can do this by: • deploying our integrated capability and standards in service of our net zero and safety ambitions • driving our digital transformation and pioneering new business models • collaborating to deliver competitive customer-focused energy solutions • originating, scaling and commercialising innovative ideas, and creating ground-breaking new businesses from them • protecting us by assuring management of our greatest physical and digital risks Because together we are: • Originators, builders, guardians and disruptors • Engineers, technologists, scientists and entrepreneurs • Empathetic, curious, creative and inclusive
Sep 20, 2021
Full time
Job Profile Summary Role Synopsis Architecture is a collaborative discipline, and it plays a critical role in the integration of our businesses. Architects connect all the digital disciplines and the consumers and procurers of IT, in order to create an integrated, flexible, effective IT architecture for bp. Subject matter expert with hands on experience in the technical configuration & management of enterprise class O365 tenants (Over 50K global users) A trusted global level administrator with good working knowledge of the entire O365 stack, including their interactions and use cases. Proven expertise in the management and analysis of group and profile-based tenant licensing, to maximise value in a cost-conscious environment. Experience and knowledge of updating settings and configuration using PowerShell scripting. Experience integrating O365 with 3rd party tools & software to enhance personal productivity and collaboration. Intimate knowledge & awareness of the O365 roadmap, and ability to rapidly translate this into customer specific benefit realisation and impact avoidance. Ability to partner with suppliers like Microsoft and influence product features and designs to meet customer needs. Understanding and awareness of security approaches for protecting data in O365 to meet cyber security requirements, and experience of working with the O365 security & compliance centre to meet legal and privacy requirements in a regulated environment. Practical experience deploying, evaluating, designing, and implementing products across the full O365 workload and recommending roll out strategies and approaches. Ability to translate business requirements to deliver change using O365 product sets and solutions, whilst evaluating and navigating impacts to a global customer base, cyber security controls and other underpinning services and technologies Experience and knowledge of MS Teams and the MS Teams admin centre, including creation of policies to meet the requirements of the service. Resolution ownership of technical challenges for O365 projects and the technical escalation point for implementation teams. Strong understanding of Multi-Cloud Services (Azure, AWS, Google Cloud), and Security and Compliance. Key competencies to include coaching, influencing senior stakeholders, managing time & priorities, conflict management, commercial awareness, excellent presentation delivery and technical writing Managing / partnering with vendor support teams to achieve goals and objectives Working with various service owners across the organization that own related elements, such as Identity management, directory services, developer platforms. Understanding and using available data to improve performance, influence roadmap, and effect decision making KEY ACCOUNTABILITIES Architecture: You rigorously develop solution architectures, seeking practical solutions that optimize and re-use capabilities. You will care passionately about the integrity of the Digital capabilities you develop. You will be responsible for designing and building solutions that best meet the business needs and are aligned with the Digital strategy and roadmaps. Technology: You are an excellent technologist and have a passion for understanding and learning. You will contribute to digital transformation initiatives from an architectural perspective, facilitating the delivery of solutions. You will bring good hands-on skills in key technologies, and an ability to rapidly assess new technologies with a commercial mindset Safety and Compliance: The safety of our people and customers is our highest priority. You will advocate and help ensure our architectures, designs and processes enhance a culture of operational safety and improve our digital security. Job Advert FORMAL EDUCATION A Bachelor's (or higher) degree, ideally in Computer Science, MIS/IT, Mathematics, hard science, or equivalent work experience. DESIRABLE CRITERIA A confirmed background in architecture with real-world experience of architecting, designing, and delivering transformational IT projects. You love envisaging the art of the possible and making that a reality. Deep-seated functional knowledge of key technology sets. You are comfortable rolling up your sleeves, getting involved, and diving into delivery challenges. Experience in being part of a tight-knit delivery team. You accomplish exceptional project outcomes in a respectful and supportive culture. A proven grasp of architecture development and design thinking in an agile environment. You adapt delivery techniques to drive outstanding project delivery. The ability to relate complex topics in simple and accessible language. Essential Skills Requirements Definition and Management Solution Architecture Technical Specialism Systems Integration Innovation Data Analysis Desirable Skills Emerging Technology Monitoring Systems Design User Experience Analysis Business Risk Management Capacity Management Network Design Service Acceptance Systems Development Management IT Strategy and Planning Business Modelling Leadership & EQ You create an environment where people listen and speak openly about the good, the bad, and the ugly, so that everyone can understand and learn. You promote a culture of change and agility, evolve continuously, adapting to our changing world. You work across organizational boundaries and build high quality, trust-based relationships with leaders and employees within IT&S & the wider BP, applying cultural sensitivity. You apply judgement and common sense at scale. You comply with BP's Code of Conduct and demonstrate strong leadership of BP's Leadership Expectations and Values & Behaviours. Entity Innovation & Engineering Job Family Group IT&S Group Relocation available No Travel required Negligible travel Time Type Full time Country United Kingdom About BP INNOVATION & ENGINEERING Join us in creating, growing, and delivering innovation at pace, enabling us to thrive while transitioning to a net zero world. All without compromising our operational risk management. Working with us, you can do this by: • deploying our integrated capability and standards in service of our net zero and safety ambitions • driving our digital transformation and pioneering new business models • collaborating to deliver competitive customer-focused energy solutions • originating, scaling and commercialising innovative ideas, and creating ground-breaking new businesses from them • protecting us by assuring management of our greatest physical and digital risks Because together we are: • Originators, builders, guardians and disruptors • Engineers, technologists, scientists and entrepreneurs • Empathetic, curious, creative and inclusive
We're looking for a candidate to fill this position in an exciting company. You will use your knowledge, experience and commercial aptitude to identify and secure new business opportunities for our team and to develop and market new business propositions across multiple industries. Design, shape and deliver client proposals, presentations, and marketing materials Work with clients, SMEs, fraud examiners, internal and external auditors, lawyers and regulatory authorities to resolve contentious issues which will bear the utmost scrutiny Lead the design and delivery of forensic technology investigations, risk assessments, forensic accounting assignments, compliance reviews, forensic audits, electronic data reviews Lead and manage the team to prepare engagement project plans, working papers, project documentation, status reports, draft and final reports to the highest level of quality Plan, manage and control budgets on engagements Ensure your work and the work of those supporting you is high quality and meets quality and risk standards. Monitor and manage risks throughout the engagement cycle. Adhere to the strictest standards of client and engagement confidentiality Maintain active communication with clients to manage expectations and ensure satisfaction. Serve as consultant to external parties including C suite executives and attorneys Manage, develop, train, and mentor staff on projects and assess performance for engagement and year-end reviews Participate in public speaking events, conferences, seminars, marketing events and client meetings. Previous data analytics experience in Forensic technology, audit, fraud or anti bribery & corruption Experience of using diverse technology for investigations or forensic accounting purposes Proven technical ability in generating insight using technology and analytics over a wide range of structured & unstructured datasets, and communicating this insight in a variety of forms Project lead experience, supplemented with strong stakeholder communication skills- comfortable and adept at navigating competing priorities, resolving ambiguity and managing demanding expectations under pressure. Able to demonstrate an independent, pro-active and confident approach to managing project-based work Experience of independently delivering data analytics tasks as well as working with and / or helping others to achieve this; Ability to communicate complex information and opinions clearly, to technical and senior professional audiences, in both written and verbal contexts. Proven prior technical ability in one or more of the following areas:- Use of SQL or other software / programming languages to create and analyse datasets including the use of ETL solutions to load data into databases
Sep 20, 2021
Full time
We're looking for a candidate to fill this position in an exciting company. You will use your knowledge, experience and commercial aptitude to identify and secure new business opportunities for our team and to develop and market new business propositions across multiple industries. Design, shape and deliver client proposals, presentations, and marketing materials Work with clients, SMEs, fraud examiners, internal and external auditors, lawyers and regulatory authorities to resolve contentious issues which will bear the utmost scrutiny Lead the design and delivery of forensic technology investigations, risk assessments, forensic accounting assignments, compliance reviews, forensic audits, electronic data reviews Lead and manage the team to prepare engagement project plans, working papers, project documentation, status reports, draft and final reports to the highest level of quality Plan, manage and control budgets on engagements Ensure your work and the work of those supporting you is high quality and meets quality and risk standards. Monitor and manage risks throughout the engagement cycle. Adhere to the strictest standards of client and engagement confidentiality Maintain active communication with clients to manage expectations and ensure satisfaction. Serve as consultant to external parties including C suite executives and attorneys Manage, develop, train, and mentor staff on projects and assess performance for engagement and year-end reviews Participate in public speaking events, conferences, seminars, marketing events and client meetings. Previous data analytics experience in Forensic technology, audit, fraud or anti bribery & corruption Experience of using diverse technology for investigations or forensic accounting purposes Proven technical ability in generating insight using technology and analytics over a wide range of structured & unstructured datasets, and communicating this insight in a variety of forms Project lead experience, supplemented with strong stakeholder communication skills- comfortable and adept at navigating competing priorities, resolving ambiguity and managing demanding expectations under pressure. Able to demonstrate an independent, pro-active and confident approach to managing project-based work Experience of independently delivering data analytics tasks as well as working with and / or helping others to achieve this; Ability to communicate complex information and opinions clearly, to technical and senior professional audiences, in both written and verbal contexts. Proven prior technical ability in one or more of the following areas:- Use of SQL or other software / programming languages to create and analyse datasets including the use of ETL solutions to load data into databases
As a member of the Customer Operations Team reporting to the Customer Operations Manager, the *Infusion Technical & Order Specialist *will be responsible for responding to and processing customer orders, non-technical enquiries, technical enquiries, Issues and returns. Key responsibilities involve to respond to customer's orders and enquiries in an accurate, timely and professional manner. The Technical Calls will come via phone and email from patients, Hospital trusts and internal partners, orders can come from multiple streams including Phone, email and Fax. Record, log and troubleshoot for customer Technical enquiries and complete all the required administration. *Other responsibilities are:* To accurately and responsively process calls and emails from patients and NHS trusts on any technical issues they may be having with their Roche Insulin pump, take Orders for both pumps and consumables, Quantity Contracts and proactively liaise with customers and key account managers to ensure processes run smoothly. To handle and resolve customer enquiries relating to stock, orders/invoices, deliveries and returns requests, in a professional, timely and responsive manner (inc. liaising with carriers and alternative customer sites to locate appropriate stock when necessary). To manage stock reservation for designated accounts/customer/business unit to meet the objectives of the business regarding inventory management. To ensure where appropriate, that marketing campaigns are followed regarding product and /or price promotions and the allocation of stock to meet customer orders for marketing campaigns or when stock is in short supply in accordance with marketing and Business Area requirements. To escalate problems and issues arising to the Manager or functional manager in an appropriate and timely manner. To develop and maintain a good working relationship with both internal and external customers and colleagues. This is likely to include occasional visits to customers. To promote team-working, work as a member of the team within Diabetes Care. To continuously develop and maintain knowledge, understanding and awareness of company products, processes, policies and procedures. To ensure company policies and procedures are understood and adhered to. In respect of Case Handling , to log all Customer, Partner and Wholesaler Technical enquiries and orders, within SLA, onto company systems in-line with the company Technical support and ordering process. To complete Schedule Agreement's and ensure process is followed. Monitor and action both Orders and Enquires that come into the team email Inbox. Provide effective & accurate product troubleshooting advice to customers. To understand and use the systems used in logging Orders, and maintaining Schedule Agreements. To understand and use correct case handling procedures for internal and GSS escalation (escalation for Global analysis). To keep yourself up to date with technical bulletins, system & product modifications, software updates, manuals and other technical information. Follow returns procedure for replacements covered under warranty (at no time will you be handling any potentially contaminated products). To have an understanding of NHS structure & funding streams throughout the UK and liaise with the field rep for Infusion Therapy, HCP and Credit Management department to ensure that the funding stream for each patient is set up correctly. To liaise with Finance Directors, Commissioners, Health Care Professionals to assist Credit Management to ensure invoices paid and that funding streams are workable and understood. Works flexibly when required across business as part of a squad or agile project team to ensure opportunities are maximised whilst balancing prioritisation of goals. Utilise skills and experience to work as part of empowered, multi-skilled teams (where appropriate), to ensure squad-prioritised work is delivered in line with organisational principles and objective whilst demonstrating VACC leadership (Visionary, Architect, Catalyst, Coach) roles, as you develop your personal skills and capabilities, to positively support colleagues. Owning your development to ensure you are continually growing skills and capabilities in line with your passion and the needs of the Organisation (present and future). Acts as a guardian for high standards of compliance, ethics and safety; putting patients at the centre of all actions by consistent business behaviour that complies with applicable laws, industry codes and Roche's Code of Conduct. *Skills, knowledge and experience:* • Competent at using all Microsoft Office applications, in particular Microsoft Excel • Previous systems related experience such as SAP • Ability to challenge effectively and prioritise tasks • Strong stakeholder management skills, proven ability to build successful relationships at all levels • Excellent communication skills - both written and verbal • Strong organisational skills and an innate attention to detail • Previous experience managing a customer contact centre • Excellent problem solving & analytical skills, ability to work well under pressure and to deadlines • Experience working with the Google suite of programmes Roche Diabetes Care is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion or belief, sex, gender reassignment, sexual orientation, marriage and civil partnership, pregnancy and maternity, disability or age. The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of Roche Diabetes Care.
Sep 20, 2021
Full time
As a member of the Customer Operations Team reporting to the Customer Operations Manager, the *Infusion Technical & Order Specialist *will be responsible for responding to and processing customer orders, non-technical enquiries, technical enquiries, Issues and returns. Key responsibilities involve to respond to customer's orders and enquiries in an accurate, timely and professional manner. The Technical Calls will come via phone and email from patients, Hospital trusts and internal partners, orders can come from multiple streams including Phone, email and Fax. Record, log and troubleshoot for customer Technical enquiries and complete all the required administration. *Other responsibilities are:* To accurately and responsively process calls and emails from patients and NHS trusts on any technical issues they may be having with their Roche Insulin pump, take Orders for both pumps and consumables, Quantity Contracts and proactively liaise with customers and key account managers to ensure processes run smoothly. To handle and resolve customer enquiries relating to stock, orders/invoices, deliveries and returns requests, in a professional, timely and responsive manner (inc. liaising with carriers and alternative customer sites to locate appropriate stock when necessary). To manage stock reservation for designated accounts/customer/business unit to meet the objectives of the business regarding inventory management. To ensure where appropriate, that marketing campaigns are followed regarding product and /or price promotions and the allocation of stock to meet customer orders for marketing campaigns or when stock is in short supply in accordance with marketing and Business Area requirements. To escalate problems and issues arising to the Manager or functional manager in an appropriate and timely manner. To develop and maintain a good working relationship with both internal and external customers and colleagues. This is likely to include occasional visits to customers. To promote team-working, work as a member of the team within Diabetes Care. To continuously develop and maintain knowledge, understanding and awareness of company products, processes, policies and procedures. To ensure company policies and procedures are understood and adhered to. In respect of Case Handling , to log all Customer, Partner and Wholesaler Technical enquiries and orders, within SLA, onto company systems in-line with the company Technical support and ordering process. To complete Schedule Agreement's and ensure process is followed. Monitor and action both Orders and Enquires that come into the team email Inbox. Provide effective & accurate product troubleshooting advice to customers. To understand and use the systems used in logging Orders, and maintaining Schedule Agreements. To understand and use correct case handling procedures for internal and GSS escalation (escalation for Global analysis). To keep yourself up to date with technical bulletins, system & product modifications, software updates, manuals and other technical information. Follow returns procedure for replacements covered under warranty (at no time will you be handling any potentially contaminated products). To have an understanding of NHS structure & funding streams throughout the UK and liaise with the field rep for Infusion Therapy, HCP and Credit Management department to ensure that the funding stream for each patient is set up correctly. To liaise with Finance Directors, Commissioners, Health Care Professionals to assist Credit Management to ensure invoices paid and that funding streams are workable and understood. Works flexibly when required across business as part of a squad or agile project team to ensure opportunities are maximised whilst balancing prioritisation of goals. Utilise skills and experience to work as part of empowered, multi-skilled teams (where appropriate), to ensure squad-prioritised work is delivered in line with organisational principles and objective whilst demonstrating VACC leadership (Visionary, Architect, Catalyst, Coach) roles, as you develop your personal skills and capabilities, to positively support colleagues. Owning your development to ensure you are continually growing skills and capabilities in line with your passion and the needs of the Organisation (present and future). Acts as a guardian for high standards of compliance, ethics and safety; putting patients at the centre of all actions by consistent business behaviour that complies with applicable laws, industry codes and Roche's Code of Conduct. *Skills, knowledge and experience:* • Competent at using all Microsoft Office applications, in particular Microsoft Excel • Previous systems related experience such as SAP • Ability to challenge effectively and prioritise tasks • Strong stakeholder management skills, proven ability to build successful relationships at all levels • Excellent communication skills - both written and verbal • Strong organisational skills and an innate attention to detail • Previous experience managing a customer contact centre • Excellent problem solving & analytical skills, ability to work well under pressure and to deadlines • Experience working with the Google suite of programmes Roche Diabetes Care is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion or belief, sex, gender reassignment, sexual orientation, marriage and civil partnership, pregnancy and maternity, disability or age. The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of Roche Diabetes Care.
A leading Independent IT Infrastructure and Services Consultancy is seeking a Wintel Support Engineer will for a major financial services customer. To be responsible for the support of all Wintel services across Corporate 3rd line and Production 2nd and 3rd line, physical and virtual environments the customer's data centres. 12 month contract. London based customer, currently remote, Inside IR35 Good understanding of industry best practice across the Corporate and Wintel technology stack. Excellent understanding of service offering and the ability to articulate at all levels in the organisation. Comprehensive working knowledge of the following Wintel technologies: Microsoft Operating Systems including Windows 2008 Server and Windows 10. Administration experience of Windows 2008/16 server including Active Directory, Group Policy, User profiles and folder redirection Knowledge of backup technologies (NetBackup or similar). Patch management of Wintel systems (SCCM, Shavlik, etc) Good understanding of virtualisation technology in enterprise environment (VMware, Hyper-V, App-V or Xenserver), including using templates, deploying, managing and troubleshooting virtual servers and/or desktops NPVDI/PVDI Vulnerability Remediation Good understanding of Ivanti Appsense, Environment Manager and Application Manager IPv4 Networking Technologies - understanding of routing, DHCP, DNS, network security (proxy servers, firewalls) Strong knowledge and hands on experience with at least 1 of the technologies specified under the Desirable section Excellent customer focus and ability to build rapport. Ability to work as part of a team. Highly motivated, driven by the achievement of agreed objectives. Ability to organise and execute team objectives and plans. Ability to work unsupervised and manage assigned workload and priorities. Flexibility to take on new products, services, strategies, ways of working etc. Ability to proactively research alternatives and solutions to problems and take action to resolve. Desirable skills: Knowledge of and hands-on expertise with one or more of the following will be beneficial: HP blade server hardware (C-class). Citrix technologies (Storefront/Xendesktop/XenApp, etc) Microsoft Exchange 2007\2010\2013 Token Based security products (RSA/Nexus TruID) Microsoft SQL server 2005\2008 and 2012 NAS / IP Storage (NFS/iSCSI) Load Balancing Technologies - hardware and/or software (NLB) MS Application Virtualisation (App-V) SAN storage (EMC, HP etc) Security software - antivirus, email encryption, DLP software (Preferably McAfee and Symantec) AppSense Desktop Now Suite (Personalisation, Environment and Application Manager) Desirable Certifications Microsoft Certifications (MCP, MCITP, MCSE, MCSA, MCTS etc) VMWare Certified Professional Working towards MCITP Citrix Certified Administrator Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Sep 20, 2021
Contractor
A leading Independent IT Infrastructure and Services Consultancy is seeking a Wintel Support Engineer will for a major financial services customer. To be responsible for the support of all Wintel services across Corporate 3rd line and Production 2nd and 3rd line, physical and virtual environments the customer's data centres. 12 month contract. London based customer, currently remote, Inside IR35 Good understanding of industry best practice across the Corporate and Wintel technology stack. Excellent understanding of service offering and the ability to articulate at all levels in the organisation. Comprehensive working knowledge of the following Wintel technologies: Microsoft Operating Systems including Windows 2008 Server and Windows 10. Administration experience of Windows 2008/16 server including Active Directory, Group Policy, User profiles and folder redirection Knowledge of backup technologies (NetBackup or similar). Patch management of Wintel systems (SCCM, Shavlik, etc) Good understanding of virtualisation technology in enterprise environment (VMware, Hyper-V, App-V or Xenserver), including using templates, deploying, managing and troubleshooting virtual servers and/or desktops NPVDI/PVDI Vulnerability Remediation Good understanding of Ivanti Appsense, Environment Manager and Application Manager IPv4 Networking Technologies - understanding of routing, DHCP, DNS, network security (proxy servers, firewalls) Strong knowledge and hands on experience with at least 1 of the technologies specified under the Desirable section Excellent customer focus and ability to build rapport. Ability to work as part of a team. Highly motivated, driven by the achievement of agreed objectives. Ability to organise and execute team objectives and plans. Ability to work unsupervised and manage assigned workload and priorities. Flexibility to take on new products, services, strategies, ways of working etc. Ability to proactively research alternatives and solutions to problems and take action to resolve. Desirable skills: Knowledge of and hands-on expertise with one or more of the following will be beneficial: HP blade server hardware (C-class). Citrix technologies (Storefront/Xendesktop/XenApp, etc) Microsoft Exchange 2007\2010\2013 Token Based security products (RSA/Nexus TruID) Microsoft SQL server 2005\2008 and 2012 NAS / IP Storage (NFS/iSCSI) Load Balancing Technologies - hardware and/or software (NLB) MS Application Virtualisation (App-V) SAN storage (EMC, HP etc) Security software - antivirus, email encryption, DLP software (Preferably McAfee and Symantec) AppSense Desktop Now Suite (Personalisation, Environment and Application Manager) Desirable Certifications Microsoft Certifications (MCP, MCITP, MCSE, MCSA, MCTS etc) VMWare Certified Professional Working towards MCITP Citrix Certified Administrator Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Bid Coordinator / Assistant Bid Manager Our client is a well established main contractor who have a solid reputation in the construction industry. They enjoy repeat business and are on numerous frameworks for projects with both public and private sector clients, spanning education, commercial, healthcare, and residential schemes. They are led by an entrepreneurial Managing Director who is supported by an experienced and forward thinking senior management team who are approachable and who value their talent as their greatest asset. They are well structured with solid processes in place and they invest in the best software and tools to allow their teams to perform to their optimum. They are looking to appoint a Bid Coordinator / Assistant Bid Manager within their preconstruction team. The Bid Coordinator / Assistant Bid Manager will be working in the Pre Construction Division in close liaison with the Estimators, Bid Writer, and Construction Team. You will be involved in tenders and bidding, as well as in marketing, social media campaigns, events etc. in a varied role that will offer something different every day. The role also has a degree of flexibility so a candidate with a leaning to creative bid design, creative bid writing, or marketing will be considered, and the role weighted to a degree to fully utilise the prospective candidate's strengths. Essentially all applicants for this role must be creatively minded and be proficient with Adobe Suite, particularly InDesign and MS Office Suite. An eye for detail, exciting presentation ideas, the ability to work well in a team are also necessary for this position as is an understanding of PQQ submissions and all compliance information required to produce tender bids. The ideal candidate would have also worked within the construction industry and have a stable career history and ideally a higher education qualification. Click Apply below to be considered for this genuine career development opportunity. Bid Coordinator / Assistant Bid Manager For the purposes of the Conduct Regulations 2003 Premises Recruitment Limited acts as an employment agency for permanent recruitment and as an employment business for temporary recruitment. By applying for this job you agree to our Privacy Policy which can be found on our webiste.
Sep 20, 2021
Full time
Bid Coordinator / Assistant Bid Manager Our client is a well established main contractor who have a solid reputation in the construction industry. They enjoy repeat business and are on numerous frameworks for projects with both public and private sector clients, spanning education, commercial, healthcare, and residential schemes. They are led by an entrepreneurial Managing Director who is supported by an experienced and forward thinking senior management team who are approachable and who value their talent as their greatest asset. They are well structured with solid processes in place and they invest in the best software and tools to allow their teams to perform to their optimum. They are looking to appoint a Bid Coordinator / Assistant Bid Manager within their preconstruction team. The Bid Coordinator / Assistant Bid Manager will be working in the Pre Construction Division in close liaison with the Estimators, Bid Writer, and Construction Team. You will be involved in tenders and bidding, as well as in marketing, social media campaigns, events etc. in a varied role that will offer something different every day. The role also has a degree of flexibility so a candidate with a leaning to creative bid design, creative bid writing, or marketing will be considered, and the role weighted to a degree to fully utilise the prospective candidate's strengths. Essentially all applicants for this role must be creatively minded and be proficient with Adobe Suite, particularly InDesign and MS Office Suite. An eye for detail, exciting presentation ideas, the ability to work well in a team are also necessary for this position as is an understanding of PQQ submissions and all compliance information required to produce tender bids. The ideal candidate would have also worked within the construction industry and have a stable career history and ideally a higher education qualification. Click Apply below to be considered for this genuine career development opportunity. Bid Coordinator / Assistant Bid Manager For the purposes of the Conduct Regulations 2003 Premises Recruitment Limited acts as an employment agency for permanent recruitment and as an employment business for temporary recruitment. By applying for this job you agree to our Privacy Policy which can be found on our webiste.
Our client, a small mental health charity centre, part of a national network, and based in the heart of London's West End is looking for a Team Administrator. Paying up to £13ph plus holiday pay in addition. Starting ASAP for an estimated duration of 6 months. The Team Administrator will support the Centre Manager to ensure that the staff and volunteer team is administratively supported to deliver a wide programme of activities and events. Role Description: General administration Support with basic financial administration Support with event administration Facilities and Office Support Main responsibilities: 1) General Administration Undertaking centre based administrative duties as required and provide a courteous and customer-focussed first point of contact o Responding to day to day enquiries and signposting to appropriate team members o Managing basic electronic mailbox and distribute / action requests accordingly o Attending to office-based visitors who arrive at the centre and making internal and external room bookings o Answering phone calls o Managing the mail process including the distribution of incoming mail o Maintaining office supplies and resourcing volunteer projects where appropriate o Maintaining stocks of refreshments, supplies and materials and general housekeeping o Filing and maintenance of administrative systems as required o Maintaining volunteer administration systems as required o Operating confidential waste system Support with the collation of accurate branch statistics for monthly, quarterly and annual returns Supporting training and publicity events, ensuring all necessary information is available to staff and volunteers Providing support to staff and senior volunteers as required Assisting the branch's communications team to prepare and distribute internal communications Servicing meetings as required, including note-taking if requested In liaison with line manager, using initiative to identify areas for improvement and create, develop and implement new and improved support service systems and processes 2) Finance Administration Working with the Treasurer and Book Keeper to provide basic financial record keeping o Processing invoices and resolving queries o Maintaining records of invoices received, staff and volunteer expenses, credit card receipts within agreed timescales, resolving any anomalies in liaison with colleagues or line manager as appropriate 3) Facilities and Office Support Supporting the Centre Manager to ensure effective running of IT at the branch Trouble shooting basic IT issues with volunteers to ensure the effective running of the duty room Supporting the Centre Manager to maintain the smooth day to day running of the centre Promoting the organisation's room hire facilities to external companies and charities The summary of responsibilities is neither exclusive nor exhaustive and responsibilities may vary from time-to-time in the light of changing circumstances and in conjunction with the post holder. Hours of work The basic hours are 35 hours per week spread over five working days. Within these hours there may be need to work some evenings and weekend days, so flexibility is essential. The core responsibilities should be carried out during weekdays. Skills required Proficient IT skills including MS Word and Excel, PowerPoint Excellent written and verbal communication skills Excellent administrative and organisational skills Organisational skills and ability to juggle competing workloads and priorities, often involving requests from different parts of an organisation Work effectively with a range of different stakeholders, including paid staff, volunteer directors, volunteers engaged in service delivery Ability to work with others in adapting and preparing information used in selection and training Attention to detail Numeracy skills and the ability to work within established financial systems Experience of providing routine administrative support and maintain office systems Experience of project management Experience of working on own initiative, under pressure and to tight deadlines Experience of or ability to learn to use web and desktop publishing software Experience of providing administrative support to a range of individuals, ranging in seniority and responsibility with an organisation
Sep 19, 2021
Seasonal
Our client, a small mental health charity centre, part of a national network, and based in the heart of London's West End is looking for a Team Administrator. Paying up to £13ph plus holiday pay in addition. Starting ASAP for an estimated duration of 6 months. The Team Administrator will support the Centre Manager to ensure that the staff and volunteer team is administratively supported to deliver a wide programme of activities and events. Role Description: General administration Support with basic financial administration Support with event administration Facilities and Office Support Main responsibilities: 1) General Administration Undertaking centre based administrative duties as required and provide a courteous and customer-focussed first point of contact o Responding to day to day enquiries and signposting to appropriate team members o Managing basic electronic mailbox and distribute / action requests accordingly o Attending to office-based visitors who arrive at the centre and making internal and external room bookings o Answering phone calls o Managing the mail process including the distribution of incoming mail o Maintaining office supplies and resourcing volunteer projects where appropriate o Maintaining stocks of refreshments, supplies and materials and general housekeeping o Filing and maintenance of administrative systems as required o Maintaining volunteer administration systems as required o Operating confidential waste system Support with the collation of accurate branch statistics for monthly, quarterly and annual returns Supporting training and publicity events, ensuring all necessary information is available to staff and volunteers Providing support to staff and senior volunteers as required Assisting the branch's communications team to prepare and distribute internal communications Servicing meetings as required, including note-taking if requested In liaison with line manager, using initiative to identify areas for improvement and create, develop and implement new and improved support service systems and processes 2) Finance Administration Working with the Treasurer and Book Keeper to provide basic financial record keeping o Processing invoices and resolving queries o Maintaining records of invoices received, staff and volunteer expenses, credit card receipts within agreed timescales, resolving any anomalies in liaison with colleagues or line manager as appropriate 3) Facilities and Office Support Supporting the Centre Manager to ensure effective running of IT at the branch Trouble shooting basic IT issues with volunteers to ensure the effective running of the duty room Supporting the Centre Manager to maintain the smooth day to day running of the centre Promoting the organisation's room hire facilities to external companies and charities The summary of responsibilities is neither exclusive nor exhaustive and responsibilities may vary from time-to-time in the light of changing circumstances and in conjunction with the post holder. Hours of work The basic hours are 35 hours per week spread over five working days. Within these hours there may be need to work some evenings and weekend days, so flexibility is essential. The core responsibilities should be carried out during weekdays. Skills required Proficient IT skills including MS Word and Excel, PowerPoint Excellent written and verbal communication skills Excellent administrative and organisational skills Organisational skills and ability to juggle competing workloads and priorities, often involving requests from different parts of an organisation Work effectively with a range of different stakeholders, including paid staff, volunteer directors, volunteers engaged in service delivery Ability to work with others in adapting and preparing information used in selection and training Attention to detail Numeracy skills and the ability to work within established financial systems Experience of providing routine administrative support and maintain office systems Experience of project management Experience of working on own initiative, under pressure and to tight deadlines Experience of or ability to learn to use web and desktop publishing software Experience of providing administrative support to a range of individuals, ranging in seniority and responsibility with an organisation
Junior Office Manager Italian speaking Location: Central London Salary: £25K. Our client is an established shipbroker based in central London. With offices in Europe and Asia, they focus on the global dry bulk market. The team is now expanding, and they are looking for a Junior Office Manager, with some experience in administration and an interest in their industry. The successful candidate will be a confident administrator, well versed in general office systems and software. We require someone who is confident with basic invoicing and good at using Excel. It is essential you can work in a fast-paced environment, and in a role where priorities often change. Duties: Oversee the general operations and facilities of the London office Management and maintenance of office systems Basic bookkeeping e.g. invoices Proactive and ongoing communication with all suppliers, providing updates and support Organise office equipment and supplies Key skills: Strong coordination and organisational skills - you will support the team at 360°; the role offers lots of variety. Ability to take initiative, suggest changes, improvements etc. Basic bookkeeping experience and numeracy skills e.g. invoicing, input data Ability to work with a team, with a hands-on approach Motivated and self-starter with initiative Outstanding verbal and interpersonal skills Experienced in managing a varied and changing workload Proven experience of multi-tasking administrative projects through to completion Good knowledge of MS Office, Excel in particular You will closely work with the financial team and directly report to the Director. This job offers the opportunity to grow in a more senior role and develop new skills.
Sep 19, 2021
Full time
Junior Office Manager Italian speaking Location: Central London Salary: £25K. Our client is an established shipbroker based in central London. With offices in Europe and Asia, they focus on the global dry bulk market. The team is now expanding, and they are looking for a Junior Office Manager, with some experience in administration and an interest in their industry. The successful candidate will be a confident administrator, well versed in general office systems and software. We require someone who is confident with basic invoicing and good at using Excel. It is essential you can work in a fast-paced environment, and in a role where priorities often change. Duties: Oversee the general operations and facilities of the London office Management and maintenance of office systems Basic bookkeeping e.g. invoices Proactive and ongoing communication with all suppliers, providing updates and support Organise office equipment and supplies Key skills: Strong coordination and organisational skills - you will support the team at 360°; the role offers lots of variety. Ability to take initiative, suggest changes, improvements etc. Basic bookkeeping experience and numeracy skills e.g. invoicing, input data Ability to work with a team, with a hands-on approach Motivated and self-starter with initiative Outstanding verbal and interpersonal skills Experienced in managing a varied and changing workload Proven experience of multi-tasking administrative projects through to completion Good knowledge of MS Office, Excel in particular You will closely work with the financial team and directly report to the Director. This job offers the opportunity to grow in a more senior role and develop new skills.
AMR - Specialist Property Recruiters
Exeter, Devon
We have an exciting opportunity for an experienced administrator to gain valuable experience in the property industry as a property management assistant for a friendly estate and letting agency in the Exeter area with a salary in the region of £18,000 pa. Our client is seeking a keen and well-presented individual to join their team. The ideal candidate will have strong organisational and negotiating skills, great attention to detail and be able to multitask and prioritise their workload. You will need great IT and admin skills with a great knowledge of Office as well as the ability to pick up and work with their software. This is an interesting and varied role with full training given to include: Providing support to the property manager Help to prepare annual service charge budgets, managing and maintaining records Managing or organising contractors and works Dealing with insurance renewals and major property works Organising annual general meetings and other meetings, taking minutes and preparing reports / paperwork for the meetings This is a great role for someone wishing to forge a career in property management with a company who are willing to train and grow their staff offering great career progression. Salary in the region of £18,0000 per annum AMR are one of the UK's largest specialist recruiters for the Property, Estate Agency, Lettings & Property Management, Land & New Homes, Commercial Property and the Mortgage Market. We recruit for the roles of: Branch Manager, Residential Sales Manager, Valuer, Lister, Senior Sales Negotiator, Residential Sales Negotiator, Residential Sales Progressor, Country Homes Negotiator, Senior Lettings Negotiator Lettings Negotiator, Lettings Manager, Lettings Coordinator, Letting Administrator, Property Manager, Block Manager, Regional Manager, Regional Director, Area Manager, New Homes Sales Advisor, Land Finder, Land Buyer, Surveyor, Mortgage Advisor, Mortgage Consultant, Commercial Negotiator, New Homes Sales Consultant. If this role is not suitable for you, but you know of someone that might be interested, please remember our £150 - Recommend a friend scheme (Subject to our terms and conditions) We like to speak to every application, but due to the current climate this is not always possible. To ensure your application is not overlooked it is important that you emphasize any skills or work experience relevant to this position. If you have not heard from us within 5 working days please assume that you have been unsuccessful in this instance, we will also therefore not hold your data.
Sep 19, 2021
Full time
We have an exciting opportunity for an experienced administrator to gain valuable experience in the property industry as a property management assistant for a friendly estate and letting agency in the Exeter area with a salary in the region of £18,000 pa. Our client is seeking a keen and well-presented individual to join their team. The ideal candidate will have strong organisational and negotiating skills, great attention to detail and be able to multitask and prioritise their workload. You will need great IT and admin skills with a great knowledge of Office as well as the ability to pick up and work with their software. This is an interesting and varied role with full training given to include: Providing support to the property manager Help to prepare annual service charge budgets, managing and maintaining records Managing or organising contractors and works Dealing with insurance renewals and major property works Organising annual general meetings and other meetings, taking minutes and preparing reports / paperwork for the meetings This is a great role for someone wishing to forge a career in property management with a company who are willing to train and grow their staff offering great career progression. Salary in the region of £18,0000 per annum AMR are one of the UK's largest specialist recruiters for the Property, Estate Agency, Lettings & Property Management, Land & New Homes, Commercial Property and the Mortgage Market. We recruit for the roles of: Branch Manager, Residential Sales Manager, Valuer, Lister, Senior Sales Negotiator, Residential Sales Negotiator, Residential Sales Progressor, Country Homes Negotiator, Senior Lettings Negotiator Lettings Negotiator, Lettings Manager, Lettings Coordinator, Letting Administrator, Property Manager, Block Manager, Regional Manager, Regional Director, Area Manager, New Homes Sales Advisor, Land Finder, Land Buyer, Surveyor, Mortgage Advisor, Mortgage Consultant, Commercial Negotiator, New Homes Sales Consultant. If this role is not suitable for you, but you know of someone that might be interested, please remember our £150 - Recommend a friend scheme (Subject to our terms and conditions) We like to speak to every application, but due to the current climate this is not always possible. To ensure your application is not overlooked it is important that you emphasize any skills or work experience relevant to this position. If you have not heard from us within 5 working days please assume that you have been unsuccessful in this instance, we will also therefore not hold your data.
Harris Hill is so proud to be working with this amazing arts-based community charity that is effectively supporting numerous projects for marginalised members of our society. Purpose of the role: We are looking for a creatively minded Personal/Executive Assistant to support the Executive Director. Do you have experience of being an effective all-round personal assistant? Do you also have an interest in the arts? The Executive Director is a writer and involved in a wide variety of interesting projects, so if you have the experienced and are confident in communicating with a wide range of people this role will suit you perfectly. If you have copy editing and writing skills that will be a bonus too. Responsibilities include: - Providing PA & administrative support (calendar management, scheduling, travel & accommodation arrangements etc). - Organising meetings (taking minutes and notes). - Copy editing and proofreading. - Managing the website. - Financial administration (invoicing, expense claim preparation and tracking, tax form completion etc.). - Other personal administrative tasks. Essential: - Excellent written and verbal communication skills. - Excellent organisational and time management skills. - Good copy editing, proofreading skills and research skills. - Ability to manage busy diaries and attention to detail. - A minimum of 4 years experience in a PA role / administrative position. - Comfortable liaising and interfacing with a wide range of people, using different communication styles when appropriate. - An understanding of confidentiality as this role involves handling personal information. - Experience with general office software such as Zoom, Dropbox, MS Office etc. Desirable skills: - An awareness and understanding of social justice. In summary, this role will suit you if you have strong experience in providing administrative and PA support, and you will be comfortable working on your own, taking initiative, can work quickly, be responsive and adaptive to sensitive & emerging issues, such as, sickness, changing political climates, uprisings, supporting frontline action and grassroots groups. If you are an interested (& you are interesting), then we cannot wait to hear from you!
Sep 19, 2021
Full time
Harris Hill is so proud to be working with this amazing arts-based community charity that is effectively supporting numerous projects for marginalised members of our society. Purpose of the role: We are looking for a creatively minded Personal/Executive Assistant to support the Executive Director. Do you have experience of being an effective all-round personal assistant? Do you also have an interest in the arts? The Executive Director is a writer and involved in a wide variety of interesting projects, so if you have the experienced and are confident in communicating with a wide range of people this role will suit you perfectly. If you have copy editing and writing skills that will be a bonus too. Responsibilities include: - Providing PA & administrative support (calendar management, scheduling, travel & accommodation arrangements etc). - Organising meetings (taking minutes and notes). - Copy editing and proofreading. - Managing the website. - Financial administration (invoicing, expense claim preparation and tracking, tax form completion etc.). - Other personal administrative tasks. Essential: - Excellent written and verbal communication skills. - Excellent organisational and time management skills. - Good copy editing, proofreading skills and research skills. - Ability to manage busy diaries and attention to detail. - A minimum of 4 years experience in a PA role / administrative position. - Comfortable liaising and interfacing with a wide range of people, using different communication styles when appropriate. - An understanding of confidentiality as this role involves handling personal information. - Experience with general office software such as Zoom, Dropbox, MS Office etc. Desirable skills: - An awareness and understanding of social justice. In summary, this role will suit you if you have strong experience in providing administrative and PA support, and you will be comfortable working on your own, taking initiative, can work quickly, be responsive and adaptive to sensitive & emerging issues, such as, sickness, changing political climates, uprisings, supporting frontline action and grassroots groups. If you are an interested (& you are interesting), then we cannot wait to hear from you!
This role is advertised externally as Director - Mobile & Payments, however the successful candidate will have an internal title of 'Domain Owner - Mobile & Payments' TUI Group is the world's number one integrated tourism business. Mobile & Payments is a global team within TUI technology responsible for TUI's Mobile Apps and Payment technologies across all holiday products and all TUI regions. This includes development of new capabilities and features, and ongoing enhancements based on the agreed business roadmap and key priorities for all regions as well as operation and ongoing technical/ platform improvements of the relevant technology stacks. At TUI we're ambitious to become the leader in technology within the travel industry and to achieve this we are looking to build a capable, creative team who want to be a part of accomplishing that goal. The Domain Owner/Technology Director, Mobile & Payments, as a senior leadership role in the Engagement Master Domain, has an end-to-end responsibility for the leadership of a number of cross-functional delivery teams looking after TUI's Mobile Apps and Payment platforms, for overseeing the design, creation, delivery and operation of a range of IT-travel products and solutions across multiple markets in line with business priorities. ABOUT THE JOB: As a Domain Owner/Technology Director Mobile & Payments you will be responsible for the leadership of a global team of technology experts and for overseeing product delivery, technology roadmap and software delivery lifecycle for new and existing services and solutions in the Mobile and Payments spaces across the Group. This includes TUI's mobile apps across all markets as well as TUI's Global Payments Platform. In your role, you will be setting the strategic direction, technology strategy and delivering capabilities for the 'Mobile & Payments' domain. You will be driving and defining advanced delivery and engineering practices, standards and methodologies for technology and service delivery. You will be accountable for the domain budget and have shared accountability (with Head(s) of Product) for the product and service outcomes aligned to agreed OKRs. Your key responsibility is to the people you support, ensuring that they are growing within their area of expertise, acquiring new skills, doing valuable work, working well together, and feeling engaged and supported. You will be responsible for motivating and leading an international team of 90+ people, typically delivering multiple large-scale initiatives simultaneously with budgets in excess of €10m. You will lead transformational change in technology and in ways of working including implementation of the new operating model across the Mobile & Payments domain. You will focus on continuously improving ways of working within and between teams and improving cross-team collaboration and engagement across IT and Business communities. You will manage relationships with key partners and suppliers and secure that 3rd party deliveries are completed in line with business needs and in accordance with the domain technology standards and strategy. You will maintain a strong understanding of the bigger picture, think ahead and understand the overall business strategy and you will use these insights to shape people, delivery and technology strategy for your area. You will actively support DevSecOps approach to building and releasing features whilst constantly optimising the delivery of business value at pace. You will ensure we have the delivery capacity, capabilities and team culture to deliver business outcomes sustainably and with the right level of quality from the outset. You will have a full budget and cost responsibility for your domain in terms of delivery and operating costs for your teams including budget planning, cost management and cost tracking and, in collaboration with Heads of Technology and Heads of Product, you will strive to continue to improve delivery and operational efficiency. Security is part of everyone's job. At TUI, we practise secure behaviours first in everything we do. ABOUT YOU: An experienced authentic, visionary servant leader with passion for technology. Well connected outside of the business, bringing external and progressive thinking to drive the capability forwards Proven track record in business and technology transformation Able to successfully navigate and manage complex, global portfolios Understanding emerging technologies and the opportunities they bring Strong experience in defining and executing technology vision and strategy in a global context Passionate about software delivery practices, mobile technologies and ecosystems (iOS, Android, Flutter etc) delivering business value and driving continuous improvement Strong experience delivering and operating cloud-native (AWS) digital products and services (in an agile development environment) at pace and at a global scale Strong knowledge of Mobile ecosystems, development practices and technologies Customer focused with passion for operational excellence Experience in leading, coaching and mentoring software engineers and other technology roles from different cultural backgrounds Quality mindset, delivering high quality products and supporting others to achieve and maintain a high standard Great communicator and facilitator comfortable working across organisational and market boundaries and managing senior stakeholders; able to disagree, yet align Good grasp of experience with the respective tech-stack (e.g. cloud technology, design patterns, micro-services and / or CI/CD and DevSecOps as well as operational (SRE) principles and practices) Open minded, inquisitive, life-long learner ABOUT OUR OFFER Competitive salaryPension scheme and life assurance Generous holiday ent
Sep 19, 2021
Full time
This role is advertised externally as Director - Mobile & Payments, however the successful candidate will have an internal title of 'Domain Owner - Mobile & Payments' TUI Group is the world's number one integrated tourism business. Mobile & Payments is a global team within TUI technology responsible for TUI's Mobile Apps and Payment technologies across all holiday products and all TUI regions. This includes development of new capabilities and features, and ongoing enhancements based on the agreed business roadmap and key priorities for all regions as well as operation and ongoing technical/ platform improvements of the relevant technology stacks. At TUI we're ambitious to become the leader in technology within the travel industry and to achieve this we are looking to build a capable, creative team who want to be a part of accomplishing that goal. The Domain Owner/Technology Director, Mobile & Payments, as a senior leadership role in the Engagement Master Domain, has an end-to-end responsibility for the leadership of a number of cross-functional delivery teams looking after TUI's Mobile Apps and Payment platforms, for overseeing the design, creation, delivery and operation of a range of IT-travel products and solutions across multiple markets in line with business priorities. ABOUT THE JOB: As a Domain Owner/Technology Director Mobile & Payments you will be responsible for the leadership of a global team of technology experts and for overseeing product delivery, technology roadmap and software delivery lifecycle for new and existing services and solutions in the Mobile and Payments spaces across the Group. This includes TUI's mobile apps across all markets as well as TUI's Global Payments Platform. In your role, you will be setting the strategic direction, technology strategy and delivering capabilities for the 'Mobile & Payments' domain. You will be driving and defining advanced delivery and engineering practices, standards and methodologies for technology and service delivery. You will be accountable for the domain budget and have shared accountability (with Head(s) of Product) for the product and service outcomes aligned to agreed OKRs. Your key responsibility is to the people you support, ensuring that they are growing within their area of expertise, acquiring new skills, doing valuable work, working well together, and feeling engaged and supported. You will be responsible for motivating and leading an international team of 90+ people, typically delivering multiple large-scale initiatives simultaneously with budgets in excess of €10m. You will lead transformational change in technology and in ways of working including implementation of the new operating model across the Mobile & Payments domain. You will focus on continuously improving ways of working within and between teams and improving cross-team collaboration and engagement across IT and Business communities. You will manage relationships with key partners and suppliers and secure that 3rd party deliveries are completed in line with business needs and in accordance with the domain technology standards and strategy. You will maintain a strong understanding of the bigger picture, think ahead and understand the overall business strategy and you will use these insights to shape people, delivery and technology strategy for your area. You will actively support DevSecOps approach to building and releasing features whilst constantly optimising the delivery of business value at pace. You will ensure we have the delivery capacity, capabilities and team culture to deliver business outcomes sustainably and with the right level of quality from the outset. You will have a full budget and cost responsibility for your domain in terms of delivery and operating costs for your teams including budget planning, cost management and cost tracking and, in collaboration with Heads of Technology and Heads of Product, you will strive to continue to improve delivery and operational efficiency. Security is part of everyone's job. At TUI, we practise secure behaviours first in everything we do. ABOUT YOU: An experienced authentic, visionary servant leader with passion for technology. Well connected outside of the business, bringing external and progressive thinking to drive the capability forwards Proven track record in business and technology transformation Able to successfully navigate and manage complex, global portfolios Understanding emerging technologies and the opportunities they bring Strong experience in defining and executing technology vision and strategy in a global context Passionate about software delivery practices, mobile technologies and ecosystems (iOS, Android, Flutter etc) delivering business value and driving continuous improvement Strong experience delivering and operating cloud-native (AWS) digital products and services (in an agile development environment) at pace and at a global scale Strong knowledge of Mobile ecosystems, development practices and technologies Customer focused with passion for operational excellence Experience in leading, coaching and mentoring software engineers and other technology roles from different cultural backgrounds Quality mindset, delivering high quality products and supporting others to achieve and maintain a high standard Great communicator and facilitator comfortable working across organisational and market boundaries and managing senior stakeholders; able to disagree, yet align Good grasp of experience with the respective tech-stack (e.g. cloud technology, design patterns, micro-services and / or CI/CD and DevSecOps as well as operational (SRE) principles and practices) Open minded, inquisitive, life-long learner ABOUT OUR OFFER Competitive salaryPension scheme and life assurance Generous holiday ent
My client is a Global engineering company specialise in the design & manufacture of bespoke Offshore & Marine solutions and has an exciting opportunity for an experienced Consultant Naval Architect / Head of Department to join their team and develop, grow and manage the consultancy business of my client. Key Duties & Responsibilities Work closely with the Operations Manager and the Senior Technical Director to ensure the highest calibre of technical delivery on all projects; Liaising with clients on their projects; Act as effective Deputy Senior Technical Director and cover the position during any period of absence. Ensure delivery of high quality documents on time and budget; Ensure suitable staff are allocated to tasks and providing additional training and support where required; Provide technical lead as appropriate to consultancy assignments; Ensuring software standards are maintained; Managing resource allocation/usage; Assisting with R & D activities; Assisting and/or providing input to tenders; Assist with recruitment of engineering staff; Maintain Company's engineering reputation in the market place. Requirements PHd, Msc or Degree in Naval Architecture / Marine Engineering Have extensive experience in a Naval Architect / Senior role Experienced in the use of Ansys, Ariane, Hydrostar, Orcaflex, GHS, Python software packages Have relevant experience designing structures Be able to prioritise workloads efficiently Be good with people of differing levels This is a full time, permanent opportunity and the chance to join a company at a very exciting time of huge growth. The salary is negotiable dependant on experience and there is an option to base yourself at their Ipswich Head Office or the London satellite office. If this position is of interest then please submit your latest CV or call Gerry to discuss in more detail.
Sep 19, 2021
Full time
My client is a Global engineering company specialise in the design & manufacture of bespoke Offshore & Marine solutions and has an exciting opportunity for an experienced Consultant Naval Architect / Head of Department to join their team and develop, grow and manage the consultancy business of my client. Key Duties & Responsibilities Work closely with the Operations Manager and the Senior Technical Director to ensure the highest calibre of technical delivery on all projects; Liaising with clients on their projects; Act as effective Deputy Senior Technical Director and cover the position during any period of absence. Ensure delivery of high quality documents on time and budget; Ensure suitable staff are allocated to tasks and providing additional training and support where required; Provide technical lead as appropriate to consultancy assignments; Ensuring software standards are maintained; Managing resource allocation/usage; Assisting with R & D activities; Assisting and/or providing input to tenders; Assist with recruitment of engineering staff; Maintain Company's engineering reputation in the market place. Requirements PHd, Msc or Degree in Naval Architecture / Marine Engineering Have extensive experience in a Naval Architect / Senior role Experienced in the use of Ansys, Ariane, Hydrostar, Orcaflex, GHS, Python software packages Have relevant experience designing structures Be able to prioritise workloads efficiently Be good with people of differing levels This is a full time, permanent opportunity and the chance to join a company at a very exciting time of huge growth. The salary is negotiable dependant on experience and there is an option to base yourself at their Ipswich Head Office or the London satellite office. If this position is of interest then please submit your latest CV or call Gerry to discuss in more detail.
This role is advertised externally as Director - Package & Cruise, however the successful candidate will have an internal title of 'Domain Owner - Package & Cruise' TUI Group is the world's number one integrated tourism business. Package & Cruise Domain is a global team within TUI technology responsible for the Package & Cruise products' e-commerce technologies across all holiday products and all TUI regions. This includes development of new capabilities and features, and ongoing enhancements based on the agreed business roadmap and key priorities for all regions as well as operation and ongoing technical/ platform improvements of the relevant technology stacks. At TUI we're ambitious to become the leader in technology within the travel industry and to achieve this we are looking to build a capable, creative team who want to be a part of accomplishing that goal. The Domain Owner/Technology Director, Package & Cruise, as a senior leadership role in the Engagement Master Domain, has an end-to-end responsibility for the leadership of a number of cross-functional delivery teams looking after the technology stack and platforms powering the Package & Cruise product and for overseeing the design, creation, delivery and operation of a range of IT-travel products and solutions across multiple markets in line with business priorities. Working in close collaboration with business stakeholders the Domain Owner/Technology Director has a shared responsibility for the overall business outcomes for their area including a set of strategic OKRs and KPIs. ABOUT THE JOB: As a Domain Owner/Technology Director Package & Cruise you will be responsible for the leadership of a global team of technology experts and for overseeing product delivery, technology roadmap and software delivery lifecycle for new and existing e-commerce services and solutions in the Package & Cruise space across the Group. In addition, your role will also entail leadership of B2B/Retail and Servicing/Customer Account e-commerce technology teams across all holiday products as well operation and enhancements of the existing web technology stack in the Central Region. In your role, you will be setting the strategic direction, technology strategy and delivering capabilities for the Package & Cruise domain. You will be driving and defining advanced delivery and engineering practices, standards and methodologies for technology and service delivery. Your key responsibility is to the people you support, ensuring that they are growing within their area of expertise, acquiring new skills, doing valuable work, working well together, and feeling engaged and supported. You will be responsible for motivating and leading an international team of 150+ people, typically delivering multiple large-scale initiatives simultaneously with budgets in excess of €15m. You will focus on continuously improving ways of working within and between teams and improving cross-team collaboration and engagement across IT and Business communities. You will manage relationships with key partners and suppliers and secure that 3rd party deliveries are completed in line with business needs and in accordance with the domain technology standards and strategy. You will maintain a strong understanding of the bigger picture, think ahead and understand the overall business strategy and you will use these insights to shape people, delivery and technology strategy for your area. You will actively support DevSecOps approach to building and releasing features whilst constantly optimising the delivery of business value at pace. You will ensure we have the delivery capacity, capabilities and team culture to deliver business outcomes sustainably and with the right level of quality from the outset. You will have a full budget and cost responsibility for your domain in terms of delivery and operating costs for your teams including budget planning, cost management and cost tracking and, in collaboration with Heads of Technology and Heads of Product, you will strive to continue to improve delivery and operational efficiency. You will have a strong background of leading cross-functional, diverse, technology teams (onshore and near/offshore) in an international context, working with senior technology and business stakeholders and managing large-scale, cloud-based technology stack. You will advocate and advance modern software development practices and help develop and evangelize great engineering and organizational practices across the domain. Security is part of everyone's job. At TUI, we practise secure behaviours first in everything we do. WHAT WE ARE LOOKING FOR: An experienced authentic, visionary servant leader with passion for technology. Well connected outside of the business, bringing external and progressive thinking to drive the capability forwardsProven track record in business and technology transformationAble to successfully navigate and manage complex, global portfoliosUnderstanding emerging technologies and the opportunities they bringStrong experience in defining and executing technology vision and strategy in a global contextPassionate about software delivery practices delivering business value and driving continuous improvementStrong experience delivering and operating cloud-native (AWS) digital products and services an agile development environment (preferably in the e-commerce space) at pace and at a global scaleCustomer focused with passion for operational excellenceExperience in leading, coaching and mentoring software engineers and other technology roles from different cultural backgroundsQuality mindset, delivering high quality products and supporting others to achieve and maintain a high standardSystems thinker with a strong understanding of business needs and ability to manage a range of priorities and delegate effectivelyGreat communicator and facilitator comfortable working across organisational and market boundaries and mana
Sep 19, 2021
Full time
This role is advertised externally as Director - Package & Cruise, however the successful candidate will have an internal title of 'Domain Owner - Package & Cruise' TUI Group is the world's number one integrated tourism business. Package & Cruise Domain is a global team within TUI technology responsible for the Package & Cruise products' e-commerce technologies across all holiday products and all TUI regions. This includes development of new capabilities and features, and ongoing enhancements based on the agreed business roadmap and key priorities for all regions as well as operation and ongoing technical/ platform improvements of the relevant technology stacks. At TUI we're ambitious to become the leader in technology within the travel industry and to achieve this we are looking to build a capable, creative team who want to be a part of accomplishing that goal. The Domain Owner/Technology Director, Package & Cruise, as a senior leadership role in the Engagement Master Domain, has an end-to-end responsibility for the leadership of a number of cross-functional delivery teams looking after the technology stack and platforms powering the Package & Cruise product and for overseeing the design, creation, delivery and operation of a range of IT-travel products and solutions across multiple markets in line with business priorities. Working in close collaboration with business stakeholders the Domain Owner/Technology Director has a shared responsibility for the overall business outcomes for their area including a set of strategic OKRs and KPIs. ABOUT THE JOB: As a Domain Owner/Technology Director Package & Cruise you will be responsible for the leadership of a global team of technology experts and for overseeing product delivery, technology roadmap and software delivery lifecycle for new and existing e-commerce services and solutions in the Package & Cruise space across the Group. In addition, your role will also entail leadership of B2B/Retail and Servicing/Customer Account e-commerce technology teams across all holiday products as well operation and enhancements of the existing web technology stack in the Central Region. In your role, you will be setting the strategic direction, technology strategy and delivering capabilities for the Package & Cruise domain. You will be driving and defining advanced delivery and engineering practices, standards and methodologies for technology and service delivery. Your key responsibility is to the people you support, ensuring that they are growing within their area of expertise, acquiring new skills, doing valuable work, working well together, and feeling engaged and supported. You will be responsible for motivating and leading an international team of 150+ people, typically delivering multiple large-scale initiatives simultaneously with budgets in excess of €15m. You will focus on continuously improving ways of working within and between teams and improving cross-team collaboration and engagement across IT and Business communities. You will manage relationships with key partners and suppliers and secure that 3rd party deliveries are completed in line with business needs and in accordance with the domain technology standards and strategy. You will maintain a strong understanding of the bigger picture, think ahead and understand the overall business strategy and you will use these insights to shape people, delivery and technology strategy for your area. You will actively support DevSecOps approach to building and releasing features whilst constantly optimising the delivery of business value at pace. You will ensure we have the delivery capacity, capabilities and team culture to deliver business outcomes sustainably and with the right level of quality from the outset. You will have a full budget and cost responsibility for your domain in terms of delivery and operating costs for your teams including budget planning, cost management and cost tracking and, in collaboration with Heads of Technology and Heads of Product, you will strive to continue to improve delivery and operational efficiency. You will have a strong background of leading cross-functional, diverse, technology teams (onshore and near/offshore) in an international context, working with senior technology and business stakeholders and managing large-scale, cloud-based technology stack. You will advocate and advance modern software development practices and help develop and evangelize great engineering and organizational practices across the domain. Security is part of everyone's job. At TUI, we practise secure behaviours first in everything we do. WHAT WE ARE LOOKING FOR: An experienced authentic, visionary servant leader with passion for technology. Well connected outside of the business, bringing external and progressive thinking to drive the capability forwardsProven track record in business and technology transformationAble to successfully navigate and manage complex, global portfoliosUnderstanding emerging technologies and the opportunities they bringStrong experience in defining and executing technology vision and strategy in a global contextPassionate about software delivery practices delivering business value and driving continuous improvementStrong experience delivering and operating cloud-native (AWS) digital products and services an agile development environment (preferably in the e-commerce space) at pace and at a global scaleCustomer focused with passion for operational excellenceExperience in leading, coaching and mentoring software engineers and other technology roles from different cultural backgroundsQuality mindset, delivering high quality products and supporting others to achieve and maintain a high standardSystems thinker with a strong understanding of business needs and ability to manage a range of priorities and delegate effectivelyGreat communicator and facilitator comfortable working across organisational and market boundaries and mana
My client is a Global engineering company specialise in the design & manufacture of bespoke Offshore & Marine solutions and has an exciting opportunity for an experienced Consultant Naval Architect to join their team and develop, grow and manage the consultancy business of my client. Key Duties & Responsibilities Work closely with the Operations Manager and the Senior Technical Director to ensure the highest calibre of technical delivery on all projects; Liaising with clients on their projects; Act as effective Deputy Senior Technical Director and cover the position during any period of absence. Ensure delivery of high quality documents on time and budget; Ensure suitable staff are allocated to tasks and providing additional training and support where required; Provide technical lead as appropriate to consultancy assignments; Ensuring software standards are maintained; Managing resource allocation/usage; Assisting with R & D activities; Assisting and/or providing input to tenders; Assist with recruitment of engineering staff; Maintain Company's engineering reputation in the market place. Requirements PHd, Msc or Degree in Naval Architecture / Marine Engineering Have extensive experience in a Naval Architect / Senior role Experienced in the use of Ansys, Ariane, Hydrostar, Orcaflex, GHS, Python software packages Have relevant experience designing structures Be able to prioritise workloads efficiently Be good with people of differing levels This is a full time, permanent opportunity and the chance to join a company at a very exciting time of huge growth. The salary is negotiable dependant on experience and there is an option to base yourself at their Ipswich Head Office or the London satellite office. If this position is of interest then please submit your latest CV or call Gerry to discuss in more detail.
Sep 19, 2021
Full time
My client is a Global engineering company specialise in the design & manufacture of bespoke Offshore & Marine solutions and has an exciting opportunity for an experienced Consultant Naval Architect to join their team and develop, grow and manage the consultancy business of my client. Key Duties & Responsibilities Work closely with the Operations Manager and the Senior Technical Director to ensure the highest calibre of technical delivery on all projects; Liaising with clients on their projects; Act as effective Deputy Senior Technical Director and cover the position during any period of absence. Ensure delivery of high quality documents on time and budget; Ensure suitable staff are allocated to tasks and providing additional training and support where required; Provide technical lead as appropriate to consultancy assignments; Ensuring software standards are maintained; Managing resource allocation/usage; Assisting with R & D activities; Assisting and/or providing input to tenders; Assist with recruitment of engineering staff; Maintain Company's engineering reputation in the market place. Requirements PHd, Msc or Degree in Naval Architecture / Marine Engineering Have extensive experience in a Naval Architect / Senior role Experienced in the use of Ansys, Ariane, Hydrostar, Orcaflex, GHS, Python software packages Have relevant experience designing structures Be able to prioritise workloads efficiently Be good with people of differing levels This is a full time, permanent opportunity and the chance to join a company at a very exciting time of huge growth. The salary is negotiable dependant on experience and there is an option to base yourself at their Ipswich Head Office or the London satellite office. If this position is of interest then please submit your latest CV or call Gerry to discuss in more detail.
About PPD: We are vital links between an idea for a new medicine and the people who need it. We are the people of PPD - thousands of employees in locations worldwide connected by tenacity and passion for our purpose: to improve health. You will be joining a truly collaborative and winning culture as we strive to bend the time and cost curve of delivering life-saving therapies to patients. About the Department: Now, more than ever, it's critical to have a strategy to implement decentralized trials in order to continue to advance and protect life-saving clinical research. PPD is pioneering digital capabilities and deploying solutions to streamline protocols, putting patient experience at the center of every design. About the Position: The *Associate Director, Digital Implementation* provides operational oversight over assigned functional areas within the department to ensure best practice in the operational delivery of eCOA and other technology solutions. Provides consultation, direction, and leadership to their staff to ensure operational excellence, consistency, quality, innovation and learning across the portfolio of work. About our Culture, Career Advancement and Benefits: At PPD we hire the best, develop ourselves and each other, and recognize the power of being one team. We offer continued career advancement opportunities, award winning training and benefits focused on the health and well-being of our employees. Job Description: The Associate Director serves as an eCOA subject matter expert within Digital for internal and external stakeholders. Oversees internal and external project operations to minimize potential for risk and maximize client satisfaction. * Partners with cross-functional leadership on the continuous development and improvement of business processes to support teams and to ensure that work is uniform. * Develops excellent working relationships with internal colleagues and leaders responsible for the delivery of projects and services to improve information exchange, project delivery, and understanding between groups. Ensures coordination across geographies, therapeutic areas and functions and achieve superior delivery of projects and services. * Support RFPs, quotation analysis, and act as the internal subject matter expert for PPD Digital services and capabilities * Collaborates with the leadership team and other functional leaders to enable oversight of operational performance, resourcing, financial health/strategy and business planning and execution. * Utilizes systems, tools and reports to identify trends in risks and/or issues that present opportunities to leverage the team influence and expertise. * Represents their functional area at the governance level and contributes to the compilation of goals and business plan objectives for the strategic partnership. * Support project teams' key milestone achievements on decentralized and digitally enabled trials while managing issues and obstacles related to instrument translation and licensing. * Supports the Digital Implementation Management team and clinical study teams on digitally enabled and decentralized trial project delivery. * Manages staff, which may include interviewing and selection, job description preparation, professional development, goal setting, performance management, coaching and mentoring, employee counseling, and separations. Approves courses of action on salary administration, hiring, corrective action, and terminations. Reviews and approves time records, expense reports, requests for leave, and overtime. LI-NA1 #LI-Remote #eCOA #DCT *Qualifications:* Education and Experience: Bachelor's degree or equivalent and relevant formal academic / vocational qualification Previous experience in eCOA technology that provides the knowledge, skills, and abilities to perform the job (comparable to 10+ years). 5+ years of management responsibility Proven leadership skills Knowledge, Skills and Abilities: * Proven ability to lead digital enablement (wearables, eCOA, telemedicine, etc.) implementation projects for their functional area (programming, testing, project management) * Excellent understanding of the eCOA technology business practices and the current competitive landscape (recent experience working for an eCOA technology company is strongly preferred) * Excellent understanding of the eCOA/DE services business under a tech-transfer / tech company partnership model preferred * Excellent knowledge of the software development lifecycle and its application in digital enablement technology * Excellent understanding software programming practices (i.e. eCOA, digital enablement, and virtual trial eClinical software) * Strong financial acumen with strong knowledge of budgeting, forecasting and resource management * Excellent judgment and decision-making capability with ability to apply critical and analytical thinking skills and manage complex/ambiguous situations * Strong interpersonal skills and influencing at all levels, including the capability to build strong relationships in a matrix organization * Capable of building a strong network of influential people * Excellent knowledge of functional area principles and applications * Strong understanding of regulatory guidelines and directives * Cultural awareness with ability to work across geographies and cultures * Expert in process improvement techniques * Capable of executing strategic plans through leveraging relationships and influencing others through strategic thinking Management Role: * Directs through lower management levels and / or highly skilled specialist employees who exercise significant latitude and independent judgment. Often heads one or more departments or a large centralized staff function. In some instances may be responsible for a functional area (as determined by executive management) and not have subordinate supervisors or employees. May manage employees across multiple regions. PPD values the health and well-being of our employees. We support and encourage individuals to create a healthy and balanced environment where they can thrive. Below is listed the working environment/requirements for this role: * Able to communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible and reasonable manner. * Able to work upright and stationary for typical working hours. * Ability to use and learn standard office equipment and technology with proficiency. * Able to perform successfully under pressure while prioritizing and handling multiple projects or activities. * May require minimal as-needed travel (0-10%) PPD Defining Principles: - We have a strong will to win - We earn our customer's trust - We are game changers - We do the right thing - We are one PPD If you resonate with our five principles above, and ultimately wish to accelerate the delivery of safe and effective therapeutics for some of the world's most urgent health needs, then please submit your application - we would love to hear from you.
Sep 19, 2021
Full time
About PPD: We are vital links between an idea for a new medicine and the people who need it. We are the people of PPD - thousands of employees in locations worldwide connected by tenacity and passion for our purpose: to improve health. You will be joining a truly collaborative and winning culture as we strive to bend the time and cost curve of delivering life-saving therapies to patients. About the Department: Now, more than ever, it's critical to have a strategy to implement decentralized trials in order to continue to advance and protect life-saving clinical research. PPD is pioneering digital capabilities and deploying solutions to streamline protocols, putting patient experience at the center of every design. About the Position: The *Associate Director, Digital Implementation* provides operational oversight over assigned functional areas within the department to ensure best practice in the operational delivery of eCOA and other technology solutions. Provides consultation, direction, and leadership to their staff to ensure operational excellence, consistency, quality, innovation and learning across the portfolio of work. About our Culture, Career Advancement and Benefits: At PPD we hire the best, develop ourselves and each other, and recognize the power of being one team. We offer continued career advancement opportunities, award winning training and benefits focused on the health and well-being of our employees. Job Description: The Associate Director serves as an eCOA subject matter expert within Digital for internal and external stakeholders. Oversees internal and external project operations to minimize potential for risk and maximize client satisfaction. * Partners with cross-functional leadership on the continuous development and improvement of business processes to support teams and to ensure that work is uniform. * Develops excellent working relationships with internal colleagues and leaders responsible for the delivery of projects and services to improve information exchange, project delivery, and understanding between groups. Ensures coordination across geographies, therapeutic areas and functions and achieve superior delivery of projects and services. * Support RFPs, quotation analysis, and act as the internal subject matter expert for PPD Digital services and capabilities * Collaborates with the leadership team and other functional leaders to enable oversight of operational performance, resourcing, financial health/strategy and business planning and execution. * Utilizes systems, tools and reports to identify trends in risks and/or issues that present opportunities to leverage the team influence and expertise. * Represents their functional area at the governance level and contributes to the compilation of goals and business plan objectives for the strategic partnership. * Support project teams' key milestone achievements on decentralized and digitally enabled trials while managing issues and obstacles related to instrument translation and licensing. * Supports the Digital Implementation Management team and clinical study teams on digitally enabled and decentralized trial project delivery. * Manages staff, which may include interviewing and selection, job description preparation, professional development, goal setting, performance management, coaching and mentoring, employee counseling, and separations. Approves courses of action on salary administration, hiring, corrective action, and terminations. Reviews and approves time records, expense reports, requests for leave, and overtime. LI-NA1 #LI-Remote #eCOA #DCT *Qualifications:* Education and Experience: Bachelor's degree or equivalent and relevant formal academic / vocational qualification Previous experience in eCOA technology that provides the knowledge, skills, and abilities to perform the job (comparable to 10+ years). 5+ years of management responsibility Proven leadership skills Knowledge, Skills and Abilities: * Proven ability to lead digital enablement (wearables, eCOA, telemedicine, etc.) implementation projects for their functional area (programming, testing, project management) * Excellent understanding of the eCOA technology business practices and the current competitive landscape (recent experience working for an eCOA technology company is strongly preferred) * Excellent understanding of the eCOA/DE services business under a tech-transfer / tech company partnership model preferred * Excellent knowledge of the software development lifecycle and its application in digital enablement technology * Excellent understanding software programming practices (i.e. eCOA, digital enablement, and virtual trial eClinical software) * Strong financial acumen with strong knowledge of budgeting, forecasting and resource management * Excellent judgment and decision-making capability with ability to apply critical and analytical thinking skills and manage complex/ambiguous situations * Strong interpersonal skills and influencing at all levels, including the capability to build strong relationships in a matrix organization * Capable of building a strong network of influential people * Excellent knowledge of functional area principles and applications * Strong understanding of regulatory guidelines and directives * Cultural awareness with ability to work across geographies and cultures * Expert in process improvement techniques * Capable of executing strategic plans through leveraging relationships and influencing others through strategic thinking Management Role: * Directs through lower management levels and / or highly skilled specialist employees who exercise significant latitude and independent judgment. Often heads one or more departments or a large centralized staff function. In some instances may be responsible for a functional area (as determined by executive management) and not have subordinate supervisors or employees. May manage employees across multiple regions. PPD values the health and well-being of our employees. We support and encourage individuals to create a healthy and balanced environment where they can thrive. Below is listed the working environment/requirements for this role: * Able to communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible and reasonable manner. * Able to work upright and stationary for typical working hours. * Ability to use and learn standard office equipment and technology with proficiency. * Able to perform successfully under pressure while prioritizing and handling multiple projects or activities. * May require minimal as-needed travel (0-10%) PPD Defining Principles: - We have a strong will to win - We earn our customer's trust - We are game changers - We do the right thing - We are one PPD If you resonate with our five principles above, and ultimately wish to accelerate the delivery of safe and effective therapeutics for some of the world's most urgent health needs, then please submit your application - we would love to hear from you.
Trowers & Hamlins is a City-led, international and national law firm with over 160 partners and 950 staff. With offices across the UK, Middle East and Asia, we provide a full-service integrated offering. Our clients operate in diverse industry sectors such as construction, transport and infrastructure, banking and financial services, distribution and logistics, education and health, hotels and leisure, defence, engineering and surveying, charities, retail and energy and natural resources. We also act for many high net worth individuals. We are different and we believe it is our people that make us unique. We expect and respect that you and your talents are too. The truth is we don't prescribe who you are or how you ought to be. It's what you can do that interests us most. While the work on offer is rewarding and often complex, the qualities we look for are simple. The ability to get on with people from all walks of life, for example. To talk and to listen. To develop the sorts of relationships that mean you win the friendship and loyalty of clients and colleagues alike. In short, to connect. These are the characteristics our people all have in common. They are vital, as is the drive and imagination to use your unique talents to the full. We will help you in this. In fact, we will support you in every way we can. Where you'll work The Information and Knowledge Management team is formed of a Director of Knowledge Management, a Research Services Manager, two Senior Information Officers, two Information Officers and an Information Assistant, all currently based in the London office. What you'll be doing Undertaking research in response to users' enquiries and assisting users in carrying out research Managing the Enquiry Desk on rota with an Information Officer or another member of the library staff, participating in the library's shift system to ensure cover between 8.30am - 6.30pm. Supervising the Information Officers' research where necessary and identifying any training needs that may arise Providing a daily current awareness service using Lexis Newsdesk Liaising with Corporate Commercial, Banking and Finance, Projects and Construction and DART PSLs and fee earners, attending department meetings and assisting with their precedents and know how collections Maintaining the Sydney Enterprise library management software, assisting the library team in its use and generating reports as required Managing journal subscriptions, including liaising with legal staff and library suppliers regarding new titles, renewals, pricing, and invoicing, as well as liaising with the Information Assistant on receipt and recording of journal title information on the Library catalogue. Arranging training with suppliers on certain titles with online platforms Liaising with legal staff and library suppliers on the selection of acquisitions, including both brand new titles and new editions. Assessing the cost benefits of taking online versus hard copy Maintaining the currency of the hard copy collection, including weeding stock where necessary Supervising the cataloguing and processing of library materials by the Information Officers and Information Assistant Assisting with new staff inductions for liaison departments, including trainee induction programmes Providing regular, scheduled firm-wide training sessions on finding company information and online books as well as running ad-hoc sessions, as required Assisting with information and KM projects, as required What you'll need Strong organisational and time management skills Excellent communication skills Flexible approach to working as part of a team An enthusiastic, can-do attitude Ability to work to deadlines A fast learner with the ability to hit the ground running Proactive approach, able to work effectively with colleagues across the business at all levels Excellent attention to detail 5 years' experience working in a legal or commercial environment Practical experience of undertaking research, using LexisNexis and Thomson Reuters services Degree level, having achieved or working towards an information qualification As part of our firm recruitment policy our candidates are subject to employment screening background checks. These checks include personal details, education and employment history, professional qualifications and credit and criminal checks as appropriate. Trowers & Hamlins is an equal opportunities employer and values diversity and inclusion. All applications will be considered on merit and the applicant's suitability to meet the requirements of the role and will be treated equally irrespective of Ethnicity, Gender (including Trans and non-binary) Race, Disability, Religion and sexual orientation.
Sep 19, 2021
Full time
Trowers & Hamlins is a City-led, international and national law firm with over 160 partners and 950 staff. With offices across the UK, Middle East and Asia, we provide a full-service integrated offering. Our clients operate in diverse industry sectors such as construction, transport and infrastructure, banking and financial services, distribution and logistics, education and health, hotels and leisure, defence, engineering and surveying, charities, retail and energy and natural resources. We also act for many high net worth individuals. We are different and we believe it is our people that make us unique. We expect and respect that you and your talents are too. The truth is we don't prescribe who you are or how you ought to be. It's what you can do that interests us most. While the work on offer is rewarding and often complex, the qualities we look for are simple. The ability to get on with people from all walks of life, for example. To talk and to listen. To develop the sorts of relationships that mean you win the friendship and loyalty of clients and colleagues alike. In short, to connect. These are the characteristics our people all have in common. They are vital, as is the drive and imagination to use your unique talents to the full. We will help you in this. In fact, we will support you in every way we can. Where you'll work The Information and Knowledge Management team is formed of a Director of Knowledge Management, a Research Services Manager, two Senior Information Officers, two Information Officers and an Information Assistant, all currently based in the London office. What you'll be doing Undertaking research in response to users' enquiries and assisting users in carrying out research Managing the Enquiry Desk on rota with an Information Officer or another member of the library staff, participating in the library's shift system to ensure cover between 8.30am - 6.30pm. Supervising the Information Officers' research where necessary and identifying any training needs that may arise Providing a daily current awareness service using Lexis Newsdesk Liaising with Corporate Commercial, Banking and Finance, Projects and Construction and DART PSLs and fee earners, attending department meetings and assisting with their precedents and know how collections Maintaining the Sydney Enterprise library management software, assisting the library team in its use and generating reports as required Managing journal subscriptions, including liaising with legal staff and library suppliers regarding new titles, renewals, pricing, and invoicing, as well as liaising with the Information Assistant on receipt and recording of journal title information on the Library catalogue. Arranging training with suppliers on certain titles with online platforms Liaising with legal staff and library suppliers on the selection of acquisitions, including both brand new titles and new editions. Assessing the cost benefits of taking online versus hard copy Maintaining the currency of the hard copy collection, including weeding stock where necessary Supervising the cataloguing and processing of library materials by the Information Officers and Information Assistant Assisting with new staff inductions for liaison departments, including trainee induction programmes Providing regular, scheduled firm-wide training sessions on finding company information and online books as well as running ad-hoc sessions, as required Assisting with information and KM projects, as required What you'll need Strong organisational and time management skills Excellent communication skills Flexible approach to working as part of a team An enthusiastic, can-do attitude Ability to work to deadlines A fast learner with the ability to hit the ground running Proactive approach, able to work effectively with colleagues across the business at all levels Excellent attention to detail 5 years' experience working in a legal or commercial environment Practical experience of undertaking research, using LexisNexis and Thomson Reuters services Degree level, having achieved or working towards an information qualification As part of our firm recruitment policy our candidates are subject to employment screening background checks. These checks include personal details, education and employment history, professional qualifications and credit and criminal checks as appropriate. Trowers & Hamlins is an equal opportunities employer and values diversity and inclusion. All applications will be considered on merit and the applicant's suitability to meet the requirements of the role and will be treated equally irrespective of Ethnicity, Gender (including Trans and non-binary) Race, Disability, Religion and sexual orientation.
A great opportunity has arisen for a Direct Marketing Executive for a cancer related charity based in London in order to plan, deliver and manage activities to recruit supporters (financial and non-financial) through a variety of media channels which may include Direct Mail, Telemarketing, Face to Face, internal and online. Sitting within the Individual Giving team within the Fundraising Directorate, the role will work across a wide range of direct marketing activity and support the team to ensure the best long term relationships are sustained. Please Apply ASAP! Person specification: Experience In using Windows-based software packages including word, spreadsheets, PowerPoint, and the internet to deliver tasks and projects Good project management skills Numerate, excellent IT skills including Excel Excellent written, spoken and negotiation skills A flexible approach to managing a wide and varied workload, prioritising accordingly, ensuring achievement of targets within a fast paced and changing environment with tight deadlines Deliver engaging presentations to a variety of audiences (internal and external)
Sep 19, 2021
Full time
A great opportunity has arisen for a Direct Marketing Executive for a cancer related charity based in London in order to plan, deliver and manage activities to recruit supporters (financial and non-financial) through a variety of media channels which may include Direct Mail, Telemarketing, Face to Face, internal and online. Sitting within the Individual Giving team within the Fundraising Directorate, the role will work across a wide range of direct marketing activity and support the team to ensure the best long term relationships are sustained. Please Apply ASAP! Person specification: Experience In using Windows-based software packages including word, spreadsheets, PowerPoint, and the internet to deliver tasks and projects Good project management skills Numerate, excellent IT skills including Excel Excellent written, spoken and negotiation skills A flexible approach to managing a wide and varied workload, prioritising accordingly, ensuring achievement of targets within a fast paced and changing environment with tight deadlines Deliver engaging presentations to a variety of audiences (internal and external)
What we are looking for Responsible for the successful delivery of key ALPHA projects as assigned. The Director will manage teams of Consultants at a variety of levels while holding them accountable for the successful implementation of the Charles River Investment Management Solution and end-to-end integration with the State Street ALPHA solution and services. In addition, the Director will work with sales leadership to develop business through positioning and selling services for new and existing customers. This role will interface with existing and prospective clients and all internal divisions of the company and reports to the Senior Director of Implementations, EMEA Why this job is important to us The team you will be joining is a part of Charles River Development (or CRD), that became a part of State Street in 2018. CRD helps create enterprise investment management software solutions for large institutions in the areas of institutional investment, wealth management and hedge funds. Together we have created the first open front-to-back platform - State Street Alpha, that was launched in 2019. Join us if delivering next generation infrastructure, using emerging technologies like AI and Blockchain sounds like a challenge you are up for. What you are responsible for Oversee staff which includes senior implementation managers, product specialists and implementation managers and consultants of their client projects Serve as liaison to the wider State Street ALPHA team - architects, delivery specialists, programme management and senior executives Serve as liaison to Sales, R&D (Product Management, Engineering and QA) or other departments with needs or dependencies on services (and vice versa) to share expertise, escalate, champion/resolve issues, etc...Continuously improve implementation practices and procedures such as estimating, scoping, quality assurance reviews, methodologies, and reengineering to deliver cost effective and efficient deployments Hire staff; ensure they are properly mentored, trained and motivated. Ensure all team personnel are effectively staffed and utilized. Achieve Implementation Services group revenue goals and utilization targets. Achieve individual group customer satisfaction targets. Complete project reviews on a regularly scheduled basis which includes: Review implementation status and resolve implementation issues Work hands on with clients as necessary, with the goal of achieving successful, on schedule, on budget projects, as well as a high level of client satisfaction with implementation services. Ultimately responsible for delivery of each implementation upon which staff participates. Ensure that all staff adheres to policies and procedures. Participate in Sales process: Present implementation methodology and procedures overview to prospects (on-site and/or remotely) Respond to ad-hoc design and best practice questions from prospects and customers Prepare realistic estimates, assumption documents, and SOWs for delivery to prospects and where necessary for inclusion in customer contracts. Compose and conduct staff reviews. Review and assess personnel for compensation and promotion purposes. Maintain utilization of 20-30% (1 - 1.5 days per week) via value-add management activities such as project reviews, specialized support, kick-off ad hoc meetings, etc... Review and approve Expenses and Time Entries Lead meetings Bi-weekly team meetings Project Reviews (internal and external) Account Reviews Education and Preferred Qualifications BA/MS degree in a field such as Finance, Economics, Financial Engineering, Computer Science, Mathematical Finance or another related field. Experience implementing financial systems and delivering multi-tier financial applications Experience managing portfolio of clients and building senior level relationships Proven experience in managing team of 10+ consultants Ability to apply priorities and match staff ability to customer requirements Strong analytical and problem-solving skills Strong communication and inter-personal skills Ability to develop and manage cross functional processes and project timelines Understanding of the implementation lifecycle and methodologies Proven ability to recommend and apply industry and technical best practices Strong contributor with high motivation, with the ability to take initiative, set priorities and perform tasks with minimal guidance 10+ years of experience Specific knowledge of the investment industry (financial instruments, workflows, major players, trends, etc.) Strong management background; ability to work tactically and strategically Ensure projects are successfully completed - properly, on time, on budget Maintain high client satisfaction and retention Ensure team is well trained and mentored Adhere to Company's and group's and Policies and Procedures Contribute to department revenue targets and strategic initiatives About State Street What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investments research & trading and investment management to institutional clients. Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You'll have access to flexible Work Program to help match your needs. And our wealth of development programs and educational support will help you reach your full potential. Inclusion, Diversity, and Social Responsibility. We truly believe our employees' diverse backgrounds, experience and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you. State Street is an equal opportunity and affirmative action employer. Discover more at
Sep 19, 2021
Full time
What we are looking for Responsible for the successful delivery of key ALPHA projects as assigned. The Director will manage teams of Consultants at a variety of levels while holding them accountable for the successful implementation of the Charles River Investment Management Solution and end-to-end integration with the State Street ALPHA solution and services. In addition, the Director will work with sales leadership to develop business through positioning and selling services for new and existing customers. This role will interface with existing and prospective clients and all internal divisions of the company and reports to the Senior Director of Implementations, EMEA Why this job is important to us The team you will be joining is a part of Charles River Development (or CRD), that became a part of State Street in 2018. CRD helps create enterprise investment management software solutions for large institutions in the areas of institutional investment, wealth management and hedge funds. Together we have created the first open front-to-back platform - State Street Alpha, that was launched in 2019. Join us if delivering next generation infrastructure, using emerging technologies like AI and Blockchain sounds like a challenge you are up for. What you are responsible for Oversee staff which includes senior implementation managers, product specialists and implementation managers and consultants of their client projects Serve as liaison to the wider State Street ALPHA team - architects, delivery specialists, programme management and senior executives Serve as liaison to Sales, R&D (Product Management, Engineering and QA) or other departments with needs or dependencies on services (and vice versa) to share expertise, escalate, champion/resolve issues, etc...Continuously improve implementation practices and procedures such as estimating, scoping, quality assurance reviews, methodologies, and reengineering to deliver cost effective and efficient deployments Hire staff; ensure they are properly mentored, trained and motivated. Ensure all team personnel are effectively staffed and utilized. Achieve Implementation Services group revenue goals and utilization targets. Achieve individual group customer satisfaction targets. Complete project reviews on a regularly scheduled basis which includes: Review implementation status and resolve implementation issues Work hands on with clients as necessary, with the goal of achieving successful, on schedule, on budget projects, as well as a high level of client satisfaction with implementation services. Ultimately responsible for delivery of each implementation upon which staff participates. Ensure that all staff adheres to policies and procedures. Participate in Sales process: Present implementation methodology and procedures overview to prospects (on-site and/or remotely) Respond to ad-hoc design and best practice questions from prospects and customers Prepare realistic estimates, assumption documents, and SOWs for delivery to prospects and where necessary for inclusion in customer contracts. Compose and conduct staff reviews. Review and assess personnel for compensation and promotion purposes. Maintain utilization of 20-30% (1 - 1.5 days per week) via value-add management activities such as project reviews, specialized support, kick-off ad hoc meetings, etc... Review and approve Expenses and Time Entries Lead meetings Bi-weekly team meetings Project Reviews (internal and external) Account Reviews Education and Preferred Qualifications BA/MS degree in a field such as Finance, Economics, Financial Engineering, Computer Science, Mathematical Finance or another related field. Experience implementing financial systems and delivering multi-tier financial applications Experience managing portfolio of clients and building senior level relationships Proven experience in managing team of 10+ consultants Ability to apply priorities and match staff ability to customer requirements Strong analytical and problem-solving skills Strong communication and inter-personal skills Ability to develop and manage cross functional processes and project timelines Understanding of the implementation lifecycle and methodologies Proven ability to recommend and apply industry and technical best practices Strong contributor with high motivation, with the ability to take initiative, set priorities and perform tasks with minimal guidance 10+ years of experience Specific knowledge of the investment industry (financial instruments, workflows, major players, trends, etc.) Strong management background; ability to work tactically and strategically Ensure projects are successfully completed - properly, on time, on budget Maintain high client satisfaction and retention Ensure team is well trained and mentored Adhere to Company's and group's and Policies and Procedures Contribute to department revenue targets and strategic initiatives About State Street What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investments research & trading and investment management to institutional clients. Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You'll have access to flexible Work Program to help match your needs. And our wealth of development programs and educational support will help you reach your full potential. Inclusion, Diversity, and Social Responsibility. We truly believe our employees' diverse backgrounds, experience and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you. State Street is an equal opportunity and affirmative action employer. Discover more at
