HR strategy and leadership: Develop and implement HR strategies that support the Group's vision, mission, and growth objectives. Partner with the Group's Board Members and Senior Management team, providing expert advice on people-related topics, ensuring alignment between people practices and business goals. Drive initiatives to enhance employee engagement, retention and productivity. Leader of the Commercial and Office Manager to ensure all HR administration tasks are executed accurately and timely. Talent acquisition and recruitment: Oversee and manage the recruitment process to attract top talent, ensuring a diverse and inclusive hiring strategy. Actively build a talent pipeline to ensure the business has contingency. Develop and maintain strong relationships with recruitment agencies and other talent networks. Ensure the agency is positioned as an employer of choice within the digital marketing industry. Employee engagement and culture: Foster a positive, inclusive, and high-performance culture that supports employee engagement and retention. Design and implement employee engagement programs, including recognition, feedback, and team-building initiatives. Act as a trusted advisor to employees and leadership on all matters related to company culture, employee relations, and well-being. Performance management and development: Lead the development of performance excellence to drive accountability, feedback, and employee development. Implement training and development initiatives to enhance the skills and capabilities of staff. Support line managers with succession planning and carrying out skills gap analysis. Promote a continuous learning environment and career progression opportunities for employees. Compensation and benefits: Oversee compensation and benefits schemes to ensure they are competitive, fair, and aligned with industry standards. Manage payroll, bonuses, and benefits administration in accordance with UK regulations. Conduct annual reviews of compensation packages to ensure market competitiveness. Compliance and best practice: Ensure that all HR practices and processes comply with UK employment law and relevant regulations. Stay updated on HR trends, best practices, and legal requirements, incorporating these into the agency's policies and procedures. Highlight potential risks with employment law updates and options to mitigate or minimise disruption to the business. Manage the employee lifecycle, including onboarding, disciplinary processes, and exits. HR systems and reporting: Oversee HR systems and technology to streamline processes and improve efficiency. Develop and maintain key HR metrics to monitor and report on key people data; performance, turnover, engagement, and other relevant data. Senior Management Team Responsibilities: Executing business strategy and operational decisions as directed by the Board. Ensure SMT priorities are aligned to overall board priorities. Nimbleness -quick thinking, agile and adaptable. Ability to adjust to changing/challenging circumstances. Challenge each others thinking. Peer review all recommendations before they are brought to the board for approval. Skills and Knowledge: Strong understanding of UK employment law and best practices. Exceptional interpersonal and communication skills, with the ability to build relationships across all levels of the organisation. Experience in driving culture change and managing employee engagement initiatives. A strategic thinker who can align HR initiatives with the agency's long-term goals. High level of confidentiality, professionalism, and emotional intelligence. Strong organisational skills with the ability to manage multiple projects simultaneously. You will demonstrate our Company values in your day to day interactions with team members and clients. Interpersonal skills - Clear and effective communicator. Provide feedback. Ability to actively listen to team members building trust. Resolve conflicts.
Jul 04, 2025
Full time
HR strategy and leadership: Develop and implement HR strategies that support the Group's vision, mission, and growth objectives. Partner with the Group's Board Members and Senior Management team, providing expert advice on people-related topics, ensuring alignment between people practices and business goals. Drive initiatives to enhance employee engagement, retention and productivity. Leader of the Commercial and Office Manager to ensure all HR administration tasks are executed accurately and timely. Talent acquisition and recruitment: Oversee and manage the recruitment process to attract top talent, ensuring a diverse and inclusive hiring strategy. Actively build a talent pipeline to ensure the business has contingency. Develop and maintain strong relationships with recruitment agencies and other talent networks. Ensure the agency is positioned as an employer of choice within the digital marketing industry. Employee engagement and culture: Foster a positive, inclusive, and high-performance culture that supports employee engagement and retention. Design and implement employee engagement programs, including recognition, feedback, and team-building initiatives. Act as a trusted advisor to employees and leadership on all matters related to company culture, employee relations, and well-being. Performance management and development: Lead the development of performance excellence to drive accountability, feedback, and employee development. Implement training and development initiatives to enhance the skills and capabilities of staff. Support line managers with succession planning and carrying out skills gap analysis. Promote a continuous learning environment and career progression opportunities for employees. Compensation and benefits: Oversee compensation and benefits schemes to ensure they are competitive, fair, and aligned with industry standards. Manage payroll, bonuses, and benefits administration in accordance with UK regulations. Conduct annual reviews of compensation packages to ensure market competitiveness. Compliance and best practice: Ensure that all HR practices and processes comply with UK employment law and relevant regulations. Stay updated on HR trends, best practices, and legal requirements, incorporating these into the agency's policies and procedures. Highlight potential risks with employment law updates and options to mitigate or minimise disruption to the business. Manage the employee lifecycle, including onboarding, disciplinary processes, and exits. HR systems and reporting: Oversee HR systems and technology to streamline processes and improve efficiency. Develop and maintain key HR metrics to monitor and report on key people data; performance, turnover, engagement, and other relevant data. Senior Management Team Responsibilities: Executing business strategy and operational decisions as directed by the Board. Ensure SMT priorities are aligned to overall board priorities. Nimbleness -quick thinking, agile and adaptable. Ability to adjust to changing/challenging circumstances. Challenge each others thinking. Peer review all recommendations before they are brought to the board for approval. Skills and Knowledge: Strong understanding of UK employment law and best practices. Exceptional interpersonal and communication skills, with the ability to build relationships across all levels of the organisation. Experience in driving culture change and managing employee engagement initiatives. A strategic thinker who can align HR initiatives with the agency's long-term goals. High level of confidentiality, professionalism, and emotional intelligence. Strong organisational skills with the ability to manage multiple projects simultaneously. You will demonstrate our Company values in your day to day interactions with team members and clients. Interpersonal skills - Clear and effective communicator. Provide feedback. Ability to actively listen to team members building trust. Resolve conflicts.
Prod Compliance Sr. Associate EN, Global Solutions & Risk Compliance (GSRC) Job ID: ADCI - Maharashtra - D80 The Global Solutions and Risk Compliance (GSRC) organization is a component of Amazon's operations, dedicated to ensuring the compliance of its products and services worldwide. GSRC's core mission is to keep customers, partners, and associates safe while protecting the company from legal and regulatory risks. With a diverse global team spanning across India, China, Poland, Romania, Netherlands, Jordan, Philippines and Costa Rica, GSRC partners with its stakeholders to classify products and ensure regulatory and legal compliance for product listings. GSRC raises the bar on quality by implementing operational changes matching the everchanging regulatory space. The team designs global, consistent, and scalable solutions and prioritize a blend between technology-driven and human decision-making processes. GSRC believes that innovation thrives on diversity, fostering an inclusive and equitable culture that empowers employees with opportunities for learning and development. Key job responsibilities As a Senior Compliance Associate, your responsibility is reviewing the latest product information as per Standard Operations Procedures (SOP) and cross-checking it against the relevant regulatory documentation. Using various Amazon-specific tools and systems you classify the products to ensure they meet the necessary compliance requirements for availability on Amazon. Throughout the day, you work closely with your manager and the Process Experts and address any deviations from standard SOPs, seeking their guidance when necessary. You maintain detailed records of your assigned tasks and utilize standardized reports to prioritize your work, ensuring you meet Quality, Productivity and Service Level Agreement targets. You may identify opportunities for improvement and collaborate with partner teams to explore ways to reduce manual effort, such as automating reports using Excel queries. You share feedback on the team's SOPs, contributing to the ongoing refinement of the operational processes. You participate in knowledge-sharing sessions, contributing with your expertise and learnings. As a mentor, you may support peers by answering their queries and providing process-level training. Required Skills: • Ability to use Microsoft Excel tool as per role requirements (filtering and sorting in data sets, cell referencing, pivot tables, data validation, etc.) • Basic understanding of SQL, can self-service defined queries and make simple changes to retrieve data from a database • Knowledgeable in Customer Relationship Management tools, managing customer data and tracking interactions • Attention to detail and ability to analyze and identify patterns across data sets and information • Problem-solving skills, with the ability to find solutions through logic, intuition, creativity, and design thinking • Commitment to investigation, research, and diving deep to seek facts • Ability to understand, interpret, critique, analyses and communicate data About the team Amazon is an E-commerce and Cloud Computing company with headquarters in Seattle, Washington. Since 1995, Amazon has focused on being "the world's most customer centric company." Our customers are worldwide, and include not just consumers, but also our sellers and vendors (selling partners). World-class retail brands and individual sellers increase their sales and reach new customers by leveraging the power of the Amazon e-commerce platform. To meet our selling partners' needs, our smart, diverse, customer-obsessed employees are constantly innovating and building on new ideas. The Operational Risk Compliance (ORC) organization exists to keep our customers and partners safe, protect associates, and ensure legal and regulatory compliance. We coordinate the aspects of product transactions that are regulated (distribution, shipping, sale, and import/export). Global Solutions and Risk Compliance (GSRC) is the operational arm of the ORC organization. This involves analyzing product import documentation and flagging hazardous risks. We are also responsible for keeping Amazon customers safe and informed by coordinating actions around worldwide program teams to classify products and ensure Amazon's product listings follow regulatory and legal compliance guidelines. These actions include removing products from the site and from our warehouses, and contacting customers with pertinent sustainability information. The ORC team partners with GSRC supports regulatory compliance requirements for Amazon's worldwide programs such as Dangerous Goods, Chemical Safety Compliance, Global Trade Services, Transport Risk Compliance, Sustainability, Extended Producer Responsibility and Food Safety. GSRC has offices across India, China, Poland, Romania, Jordan, Philippines and Costa Rica and supports compliance related needs for worldwide Amazon marketplaces. BASIC QUALIFICATIONS - Bachelor degree in Business, Finance, Engineering or similar fields - English B2+ proficiency in verbal and written communication PREFERRED QUALIFICATIONS - Knowledge of consumer product compliance processes and regulations - Experience in regulatory compliance management with government agencies - 2+ year work experience in Business Process Outsourcing in any of the following domains: accounting, regulatory compliance, payment processing, IT services, human resources, quality assurance - Advanced Excel skills (VBA) - Knowledge of database querying (SQL) - Experience as a quality auditor in retail chain management, Fast Moving Consumer Goods company, or corporate role - Experience with data analysis in quantitative fields and building data and decision support systems Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Based on your recent activity, you may be interested in: Posted: April 14, 2025 (Updated 29 days ago) Posted: November 27, 2024 (Updated 5 days ago) Posted: December 20, 2024 (Updated about 2 months ago) Posted: May 14, 2025 (Updated 7 days ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Jul 04, 2025
Full time
Prod Compliance Sr. Associate EN, Global Solutions & Risk Compliance (GSRC) Job ID: ADCI - Maharashtra - D80 The Global Solutions and Risk Compliance (GSRC) organization is a component of Amazon's operations, dedicated to ensuring the compliance of its products and services worldwide. GSRC's core mission is to keep customers, partners, and associates safe while protecting the company from legal and regulatory risks. With a diverse global team spanning across India, China, Poland, Romania, Netherlands, Jordan, Philippines and Costa Rica, GSRC partners with its stakeholders to classify products and ensure regulatory and legal compliance for product listings. GSRC raises the bar on quality by implementing operational changes matching the everchanging regulatory space. The team designs global, consistent, and scalable solutions and prioritize a blend between technology-driven and human decision-making processes. GSRC believes that innovation thrives on diversity, fostering an inclusive and equitable culture that empowers employees with opportunities for learning and development. Key job responsibilities As a Senior Compliance Associate, your responsibility is reviewing the latest product information as per Standard Operations Procedures (SOP) and cross-checking it against the relevant regulatory documentation. Using various Amazon-specific tools and systems you classify the products to ensure they meet the necessary compliance requirements for availability on Amazon. Throughout the day, you work closely with your manager and the Process Experts and address any deviations from standard SOPs, seeking their guidance when necessary. You maintain detailed records of your assigned tasks and utilize standardized reports to prioritize your work, ensuring you meet Quality, Productivity and Service Level Agreement targets. You may identify opportunities for improvement and collaborate with partner teams to explore ways to reduce manual effort, such as automating reports using Excel queries. You share feedback on the team's SOPs, contributing to the ongoing refinement of the operational processes. You participate in knowledge-sharing sessions, contributing with your expertise and learnings. As a mentor, you may support peers by answering their queries and providing process-level training. Required Skills: • Ability to use Microsoft Excel tool as per role requirements (filtering and sorting in data sets, cell referencing, pivot tables, data validation, etc.) • Basic understanding of SQL, can self-service defined queries and make simple changes to retrieve data from a database • Knowledgeable in Customer Relationship Management tools, managing customer data and tracking interactions • Attention to detail and ability to analyze and identify patterns across data sets and information • Problem-solving skills, with the ability to find solutions through logic, intuition, creativity, and design thinking • Commitment to investigation, research, and diving deep to seek facts • Ability to understand, interpret, critique, analyses and communicate data About the team Amazon is an E-commerce and Cloud Computing company with headquarters in Seattle, Washington. Since 1995, Amazon has focused on being "the world's most customer centric company." Our customers are worldwide, and include not just consumers, but also our sellers and vendors (selling partners). World-class retail brands and individual sellers increase their sales and reach new customers by leveraging the power of the Amazon e-commerce platform. To meet our selling partners' needs, our smart, diverse, customer-obsessed employees are constantly innovating and building on new ideas. The Operational Risk Compliance (ORC) organization exists to keep our customers and partners safe, protect associates, and ensure legal and regulatory compliance. We coordinate the aspects of product transactions that are regulated (distribution, shipping, sale, and import/export). Global Solutions and Risk Compliance (GSRC) is the operational arm of the ORC organization. This involves analyzing product import documentation and flagging hazardous risks. We are also responsible for keeping Amazon customers safe and informed by coordinating actions around worldwide program teams to classify products and ensure Amazon's product listings follow regulatory and legal compliance guidelines. These actions include removing products from the site and from our warehouses, and contacting customers with pertinent sustainability information. The ORC team partners with GSRC supports regulatory compliance requirements for Amazon's worldwide programs such as Dangerous Goods, Chemical Safety Compliance, Global Trade Services, Transport Risk Compliance, Sustainability, Extended Producer Responsibility and Food Safety. GSRC has offices across India, China, Poland, Romania, Jordan, Philippines and Costa Rica and supports compliance related needs for worldwide Amazon marketplaces. BASIC QUALIFICATIONS - Bachelor degree in Business, Finance, Engineering or similar fields - English B2+ proficiency in verbal and written communication PREFERRED QUALIFICATIONS - Knowledge of consumer product compliance processes and regulations - Experience in regulatory compliance management with government agencies - 2+ year work experience in Business Process Outsourcing in any of the following domains: accounting, regulatory compliance, payment processing, IT services, human resources, quality assurance - Advanced Excel skills (VBA) - Knowledge of database querying (SQL) - Experience as a quality auditor in retail chain management, Fast Moving Consumer Goods company, or corporate role - Experience with data analysis in quantitative fields and building data and decision support systems Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Based on your recent activity, you may be interested in: Posted: April 14, 2025 (Updated 29 days ago) Posted: November 27, 2024 (Updated 5 days ago) Posted: December 20, 2024 (Updated about 2 months ago) Posted: May 14, 2025 (Updated 7 days ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Business Development Manager, Business Development, Premium Support Job ID: AWS EMEA SARL (UK Branch) Sales, Marketing and Global Services (SMGS) AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services. AWS is one of Amazon's fastest growing businesses, servicing customers in more than 190 countries, reshaping the way global enterprises consume information technology and powering the developers who are building the next generation of global industry leaders. AWS customers include some of the most innovative Startups like Netflix, Pinterest, Spotify, Airbnb, and Instagram as well as some of the largest global enterprises like Shell International, Unilever, Hitachi, Sharp, Bristol-Myers Squibb, and Samsung. We help global and local enterprises to use cloud to remediate their technical debt and build new innovative businesses. AWS Enterprise Support provides our customers with one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers; Enterprise support provides a designated technical account manager to the customer and provides entitlements such as architecture review, operations support to design, build, and operate cloud environments leveraging AWS best practices; and a designated Support Concierge for administrative and billing inquiries. Enterprise customers rely on Support when running their business critical workloads on the AWS platform, and our technical account managers and cloud support engineers are the primary daily touch-point for those customers. Customers include very large Enterprises, Public Sector companies, as well as fast growing businesses and Internet companies. Unlike most support organizations, AWS Support is a self-standing business with revenue and P&L responsibility and one of the fastest growing businesses within AWS. As a Premium Support Business Development Manager (BDM), you will be part of the Enterprise Support organization, driving the go-to-market (GTM) strategy for AWS Premium Support offerings. Your primary objective is to increase adoption of paid support solutions while maintaining target margin performance and leveraging Support to accelerate AWS platform adoption.In this role, you will focus on enabling, executing, and driving the adoption of Media Support Solution (MSS) for customers with media streaming workloads, ensuring they receive specialized support tailored to their needs. Additionally, you will lead the expansion of Incident Detection and Response (IDR) and Countdown Premium (CDP) for customers with non-media streaming workloads, helping them strengthen their incident management, proactive monitoring, and operational resilience.You will engage customers to understand their support requirements, identify obstacles to adoption, and refine AWS's Premium Support value proposition. Through commercial innovation and controlled experiments, you will optimize support offerings, quantify their impact on AWS platform adoption, and develop initiatives to accelerate customer success. Additionally, you will work closely with sales teams, partners, and internal stakeholders to enable field teams, develop customer-facing collateral, and pilot new support offerings through AWS's partner ecosystem. Key job responsibilities • Customer & Market Engagement: • Engage customers, partners, and field teams to deeply understand and measure customer value and pain points in adopting Enterprise Support Services (Enterprise Support, Enterprise On-Ramp, MSS, IDR, CDP, and other new offerings). • Identify adoption challenges for MSS in media streaming environments and IDR/CDP for non-media streaming workloads, addressing customer needs with tailored solutions. • Solution Adoption & Expansion: • Lead the enablement, execution, and GTM strategy for MSS adoption among media streaming customers, ensuring optimized support, proactive monitoring, and operational guidance. • Drive IDR and CDP adoption for non-media streaming customers, enhancing incident detection, response readiness, and premium support experiences. • Data-Driven Strategy & ROI Analysis: • Analyze drivers of Enterprise Support Services adoption, identifying levers for growth and improvement. • Quantify the impact of MSS, IDR, and CDP adoption on AWS platform usage, customer retention, and cloud migration acceleration. • Estimate the ROI of Support investments and design initiatives to maximize business outcomes. • Commercial Innovation & Experimentation: • Design and execute controlled experiments to refine support offerings, enhance differentiation, and drive commercial innovation. • Develop new pricing strategies, ensuring customers receive cost-effective, value-driven support solutions. • Field & Partner Enablement: • Develop and refine sales collateral, reference cases, and value proofs for MSS, IDR, and CDP to drive customer engagement. • In collaboration with Field Enablement, create training programs to ensure sales teams can articulate the MSS, IDR, and CDP value propositions effectively. • Work with partners to develop and pilot new support offerings via the AWS partner ecosystem. • Sales & Business Development Execution: • Support end-to-end deal execution for Enterprise Support Services, MSS, IDR, and CDP alongside the sales team. • Prepare and present business reviews to senior Sales and BD leadership, providing insights into support adoption trends and performance. About the team Why AWS? Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. About AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 6+ years of developing, negotiating and executing business agreements experience - 6+ years of professional or military experience - 6 + years of experience in a role focused on creating and implementing organizational strategies. - Bachelor's degree PREFERRED QUALIFICATIONS - Experience driving go-to-market (GTM) strategies and customer adoption for cloud-based media solutions, including AWS Media Services (e.g., AWS Elemental MediaLive, MediaConvert, MediaPackage) or third-party media ecosystem integrations, with a focus on demonstrating business value and ROI for customers in the media streaming industry. - Experience interpreting data and making business recommendations - Experience identifying, negotiating, and executing complex legal agreements - Experience developing strategies that influence leadership decisions at the organizational level - Experience managing programs across cross functional teams, building processes and coordinating release schedules Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: June 24, 2025 (Updated about 15 hours ago) Posted: June 30 . click apply for full job details
Jul 04, 2025
Full time
Business Development Manager, Business Development, Premium Support Job ID: AWS EMEA SARL (UK Branch) Sales, Marketing and Global Services (SMGS) AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services. AWS is one of Amazon's fastest growing businesses, servicing customers in more than 190 countries, reshaping the way global enterprises consume information technology and powering the developers who are building the next generation of global industry leaders. AWS customers include some of the most innovative Startups like Netflix, Pinterest, Spotify, Airbnb, and Instagram as well as some of the largest global enterprises like Shell International, Unilever, Hitachi, Sharp, Bristol-Myers Squibb, and Samsung. We help global and local enterprises to use cloud to remediate their technical debt and build new innovative businesses. AWS Enterprise Support provides our customers with one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers; Enterprise support provides a designated technical account manager to the customer and provides entitlements such as architecture review, operations support to design, build, and operate cloud environments leveraging AWS best practices; and a designated Support Concierge for administrative and billing inquiries. Enterprise customers rely on Support when running their business critical workloads on the AWS platform, and our technical account managers and cloud support engineers are the primary daily touch-point for those customers. Customers include very large Enterprises, Public Sector companies, as well as fast growing businesses and Internet companies. Unlike most support organizations, AWS Support is a self-standing business with revenue and P&L responsibility and one of the fastest growing businesses within AWS. As a Premium Support Business Development Manager (BDM), you will be part of the Enterprise Support organization, driving the go-to-market (GTM) strategy for AWS Premium Support offerings. Your primary objective is to increase adoption of paid support solutions while maintaining target margin performance and leveraging Support to accelerate AWS platform adoption.In this role, you will focus on enabling, executing, and driving the adoption of Media Support Solution (MSS) for customers with media streaming workloads, ensuring they receive specialized support tailored to their needs. Additionally, you will lead the expansion of Incident Detection and Response (IDR) and Countdown Premium (CDP) for customers with non-media streaming workloads, helping them strengthen their incident management, proactive monitoring, and operational resilience.You will engage customers to understand their support requirements, identify obstacles to adoption, and refine AWS's Premium Support value proposition. Through commercial innovation and controlled experiments, you will optimize support offerings, quantify their impact on AWS platform adoption, and develop initiatives to accelerate customer success. Additionally, you will work closely with sales teams, partners, and internal stakeholders to enable field teams, develop customer-facing collateral, and pilot new support offerings through AWS's partner ecosystem. Key job responsibilities • Customer & Market Engagement: • Engage customers, partners, and field teams to deeply understand and measure customer value and pain points in adopting Enterprise Support Services (Enterprise Support, Enterprise On-Ramp, MSS, IDR, CDP, and other new offerings). • Identify adoption challenges for MSS in media streaming environments and IDR/CDP for non-media streaming workloads, addressing customer needs with tailored solutions. • Solution Adoption & Expansion: • Lead the enablement, execution, and GTM strategy for MSS adoption among media streaming customers, ensuring optimized support, proactive monitoring, and operational guidance. • Drive IDR and CDP adoption for non-media streaming customers, enhancing incident detection, response readiness, and premium support experiences. • Data-Driven Strategy & ROI Analysis: • Analyze drivers of Enterprise Support Services adoption, identifying levers for growth and improvement. • Quantify the impact of MSS, IDR, and CDP adoption on AWS platform usage, customer retention, and cloud migration acceleration. • Estimate the ROI of Support investments and design initiatives to maximize business outcomes. • Commercial Innovation & Experimentation: • Design and execute controlled experiments to refine support offerings, enhance differentiation, and drive commercial innovation. • Develop new pricing strategies, ensuring customers receive cost-effective, value-driven support solutions. • Field & Partner Enablement: • Develop and refine sales collateral, reference cases, and value proofs for MSS, IDR, and CDP to drive customer engagement. • In collaboration with Field Enablement, create training programs to ensure sales teams can articulate the MSS, IDR, and CDP value propositions effectively. • Work with partners to develop and pilot new support offerings via the AWS partner ecosystem. • Sales & Business Development Execution: • Support end-to-end deal execution for Enterprise Support Services, MSS, IDR, and CDP alongside the sales team. • Prepare and present business reviews to senior Sales and BD leadership, providing insights into support adoption trends and performance. About the team Why AWS? Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. About AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 6+ years of developing, negotiating and executing business agreements experience - 6+ years of professional or military experience - 6 + years of experience in a role focused on creating and implementing organizational strategies. - Bachelor's degree PREFERRED QUALIFICATIONS - Experience driving go-to-market (GTM) strategies and customer adoption for cloud-based media solutions, including AWS Media Services (e.g., AWS Elemental MediaLive, MediaConvert, MediaPackage) or third-party media ecosystem integrations, with a focus on demonstrating business value and ROI for customers in the media streaming industry. - Experience interpreting data and making business recommendations - Experience identifying, negotiating, and executing complex legal agreements - Experience developing strategies that influence leadership decisions at the organizational level - Experience managing programs across cross functional teams, building processes and coordinating release schedules Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: June 24, 2025 (Updated about 15 hours ago) Posted: June 30 . click apply for full job details
We offer a flexible working policy that empowers iManage employees to balance work and well-being. We encourage two days per week in-office collaboration, offering opportunities to learn from peers in person, while also providing the flexibility needed for a meaningful work-life balance. Being a Lead Software Engineer at iManage Means You are a passionate engineer who will play a critical role in building our Security Policy Manager product in an agile environment. As a Lead Software Engineer, you'll play a key role in leading hands-on architecture, development, and deliverables across a team of 5-6 engineers. You'll be passionate about mentoring engineers through best-practices and getting the best out of them. You'll be collaborating directly with product teams and technical specialists to deliver the roadmap, drive engineering initiatives and develop key features. Our technology stack Java (17/21) SQL (Microsoft SQL Server) Microsoft Azure Kubernetes Docker iM Responsible For Taking ownership and leading a project through the full SDLC and ensure successful production maintenance. Design and implement robust software solutions that prioritise reliability, resource utilization, high availability, I/O throughput, performance, scalability and security. Collaborate directly with the Engineering Manager to effectively deliver the product roadmap. Research and evaluate new technologies to enhance the performance and elegance of our software implementations. Architecting, implementing and delivering high-quality software for client-facing products. Coordinating and prioritising work within the development team. Participating in design reviews, code reviews, and unit and integration test reviews to maintain high standards of quality. Foster a dynamic and energetic work environment by engaging with team members and promoting a culture of learning and fun. iM Qualified Because I Have Expertise in Java and Spring Boot. Experience with containerisation (Docker), orchestration (Kubernetes) and cloud platforms (we use Microsoft Azure!). Knowledge of different architectural patterns. Working experience with scalable distributed systems. An insatiable curiosity about software engineering and technology. Demonstrated leadership abilities, with a passion for coaching and mentoring less-experienced developers. A strong work ethic and desire to continuously learn and improve. A degree in an IT/Computer Sciences discipline or equivalent work experience. Don't meet every qualification listed above? Studies show that women and people of color are less likely to apply to jobs unless they meet all qualifications. At iManage, we are committed to building a diverse and inclusive environment, and encourage everyone to show up as their full authentic selves. We welcome those that come with a growth mindset and a hunger for learning; so, if you are excited about this role but your past experience doesn't align perfectly with every qualification we encourage you to apply anyways! iM Getting To Join a rapidly evolving, industry-leading SaaS company on an exciting journey of growth and scalability! Take on meaningful, high-impact challenges by leveraging cutting-edge technologies and best-in-class protocols to drive innovation. Own my career path with our internal development framework. Ask us more about this! Expand my skill set and earn certifications with unlimited access to LinkedIn Learning courses and interactive Microsoft courses & training. Be part of a supportive and experienced team within a dynamic, inclusive, and encouraging culture. Enjoy flexible work hours that empower me to balance personal time with professional commitments. Collaborate in a modern, open-plan workspace featuring a gaming area, free snacks and drinks, and regular social events. iManage Is Supporting Me By Creating an inclusive environment where you're encouraged to help shape the culture by bringing your unique perspective, not just by fitting in. Providing a market leading salary determined through a fair and consistent process, equitable for all our employees, and regularly reviewed against industry benchmarks. Rewarding me with an annual performance-based bonus. Providing enhanced parental leave (20 weeks for primary and 10 weeks for secondary caregiver at 100% pay). Matching my pension contribution (up to 6%). Offering BUPA private medical insurance & a Simplyhealth cash plan to assist with the everyday costs. Providing Group life cover, including life insurance, income protection, and critical illness protection. Encouraging me to make use of our top-tier flexible time off policy, which includes 25 days of annual leave and the flexibility to take further additional time off as needed. Having multiple company wellness days each year to prioritize mental health and well-being. Providing access to RethinkCare, a global behavioral health platform that enhances personal well-being, strengthens professional resilience, and empowers parental success through expert-led training and resources. iManage is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity via text and exclusively communicates from emails using domain. If you have any concerns or questions about communications you have received, please send them to so our team members can review. About iManage At iManage, we are dedicated to Making Knowledge Work. Our intelligent, cloud-enabled, and secure platform is trusted by 4,100+ customers and 430,000 users worldwide, managing over 11 billion documents and 11 petabytes of data. We empower professionals across 65+ countries to unlock the full potential of their business content and communications. We are continuously innovating to solve the most complex professional challenges and enable better business outcomes; Our work is not always easy but it is ambitious and rewarding. So we're looking for people who embrace challenges. People who thrive on solving problems, pushing boundaries, and collaborating with the industry's best and brightest. That's the iManage way. It's how we turn the impossible into reality, empower our employees to grow, unlock their potential, and create a meaningful impact on everything we do. Whoever you are, whatever you do, however you work. Make it mean something at iManage. Learn more at: Please see our privacy statement for more information on how we handle your personal data:
Jul 04, 2025
Full time
We offer a flexible working policy that empowers iManage employees to balance work and well-being. We encourage two days per week in-office collaboration, offering opportunities to learn from peers in person, while also providing the flexibility needed for a meaningful work-life balance. Being a Lead Software Engineer at iManage Means You are a passionate engineer who will play a critical role in building our Security Policy Manager product in an agile environment. As a Lead Software Engineer, you'll play a key role in leading hands-on architecture, development, and deliverables across a team of 5-6 engineers. You'll be passionate about mentoring engineers through best-practices and getting the best out of them. You'll be collaborating directly with product teams and technical specialists to deliver the roadmap, drive engineering initiatives and develop key features. Our technology stack Java (17/21) SQL (Microsoft SQL Server) Microsoft Azure Kubernetes Docker iM Responsible For Taking ownership and leading a project through the full SDLC and ensure successful production maintenance. Design and implement robust software solutions that prioritise reliability, resource utilization, high availability, I/O throughput, performance, scalability and security. Collaborate directly with the Engineering Manager to effectively deliver the product roadmap. Research and evaluate new technologies to enhance the performance and elegance of our software implementations. Architecting, implementing and delivering high-quality software for client-facing products. Coordinating and prioritising work within the development team. Participating in design reviews, code reviews, and unit and integration test reviews to maintain high standards of quality. Foster a dynamic and energetic work environment by engaging with team members and promoting a culture of learning and fun. iM Qualified Because I Have Expertise in Java and Spring Boot. Experience with containerisation (Docker), orchestration (Kubernetes) and cloud platforms (we use Microsoft Azure!). Knowledge of different architectural patterns. Working experience with scalable distributed systems. An insatiable curiosity about software engineering and technology. Demonstrated leadership abilities, with a passion for coaching and mentoring less-experienced developers. A strong work ethic and desire to continuously learn and improve. A degree in an IT/Computer Sciences discipline or equivalent work experience. Don't meet every qualification listed above? Studies show that women and people of color are less likely to apply to jobs unless they meet all qualifications. At iManage, we are committed to building a diverse and inclusive environment, and encourage everyone to show up as their full authentic selves. We welcome those that come with a growth mindset and a hunger for learning; so, if you are excited about this role but your past experience doesn't align perfectly with every qualification we encourage you to apply anyways! iM Getting To Join a rapidly evolving, industry-leading SaaS company on an exciting journey of growth and scalability! Take on meaningful, high-impact challenges by leveraging cutting-edge technologies and best-in-class protocols to drive innovation. Own my career path with our internal development framework. Ask us more about this! Expand my skill set and earn certifications with unlimited access to LinkedIn Learning courses and interactive Microsoft courses & training. Be part of a supportive and experienced team within a dynamic, inclusive, and encouraging culture. Enjoy flexible work hours that empower me to balance personal time with professional commitments. Collaborate in a modern, open-plan workspace featuring a gaming area, free snacks and drinks, and regular social events. iManage Is Supporting Me By Creating an inclusive environment where you're encouraged to help shape the culture by bringing your unique perspective, not just by fitting in. Providing a market leading salary determined through a fair and consistent process, equitable for all our employees, and regularly reviewed against industry benchmarks. Rewarding me with an annual performance-based bonus. Providing enhanced parental leave (20 weeks for primary and 10 weeks for secondary caregiver at 100% pay). Matching my pension contribution (up to 6%). Offering BUPA private medical insurance & a Simplyhealth cash plan to assist with the everyday costs. Providing Group life cover, including life insurance, income protection, and critical illness protection. Encouraging me to make use of our top-tier flexible time off policy, which includes 25 days of annual leave and the flexibility to take further additional time off as needed. Having multiple company wellness days each year to prioritize mental health and well-being. Providing access to RethinkCare, a global behavioral health platform that enhances personal well-being, strengthens professional resilience, and empowers parental success through expert-led training and resources. iManage is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity via text and exclusively communicates from emails using domain. If you have any concerns or questions about communications you have received, please send them to so our team members can review. About iManage At iManage, we are dedicated to Making Knowledge Work. Our intelligent, cloud-enabled, and secure platform is trusted by 4,100+ customers and 430,000 users worldwide, managing over 11 billion documents and 11 petabytes of data. We empower professionals across 65+ countries to unlock the full potential of their business content and communications. We are continuously innovating to solve the most complex professional challenges and enable better business outcomes; Our work is not always easy but it is ambitious and rewarding. So we're looking for people who embrace challenges. People who thrive on solving problems, pushing boundaries, and collaborating with the industry's best and brightest. That's the iManage way. It's how we turn the impossible into reality, empower our employees to grow, unlock their potential, and create a meaningful impact on everything we do. Whoever you are, whatever you do, however you work. Make it mean something at iManage. Learn more at: Please see our privacy statement for more information on how we handle your personal data:
Through proprietary software and AI, along with a focus on customer delight, Sleek makes the back-office easy for micro SMEs. We give Entrepreneurs time back to focus on what they love doing - growing their business and being with customers. With a surging number of Entrepreneurs globally, we are innovating in a highly lucrative space. We operate 3 business segments: Corporate Secretary: Automating the company incorporation, secretarial, filing, Nominee Director, mailroom and immigration processes via custom online robots and SleekSign. We are the market leaders in Singapore with 5% market share of all new business incorporations Accounting & Bookkeeping: Redefining what it means to do Accounting, Bookkeeping, Tax and Payroll thanks to our proprietary SleekBooks ledger, AI tools and exceptional customer service FinTech payments: Overcoming a key challenge for Entrepreneurs by offering digital banking services to new businesses Sleek launched in 2017 and now has around 15,000 customers across our offices in Singapore, Hong Kong, Australia and the UK. We have around 500 staff with an intact startup mindset. We have recently raised Series B financing off the back of >70% compound annual growth in Revenue over the last 5 years. Sleek has been recognised by The Financial Times, The Straits Times, Forbes and LinkedIn as one of the fastest growing companies in Asia. Backed by world-class investors, we are on track to be one of the few cash flow positive, tech-enabled unicorns based out of Singapore. About the Role As the CorpSec Lead - Product Manager , you will be responsible for driving automation, compliance, and user experience across our CorpSec platforms in Singapore, Australia, Hong Kong, and the United Kingdom. This is a high-impact role for someone who thrives at the intersection of legal expertise , technical product management , and market-specific compliance . Key Responsibilities Define and own the product strategy and roadmap for the CorpSec product suite. Automate 100% of non-complex CorpSec workflows to streamline service delivery. Ensure regulatory compliance and data accuracy across SG, HK, AU, and UK. Collaborate with legal, engineering, and operations teams to build scalable products. Drive on-time compliance with corpsec filings for all clients. Monitor and improve client satisfaction (CSAT) and internal eNPS. Regularly gather feedback from delivery teams and clients to iterate and improve. Align platform databases with local regulatory frameworks for 99.9%+ data integrity . Work closely with founders and stakeholders to champion product innovation. Ideal Candidate 6+ years of Product Management experience , ideally in LegalTech or RegTech Deep understanding of Corporate Governance, Compliance processes. Proven experience managing legal or compliance-related digital products in SG, HK, AU, or UK . Strong technical acumen - you can speak the language of developers and legal ops alike. Experience with workflow automation tools and client-facing platforms. Highly analytical, detail-oriented, and passionate about user experience. Strong stakeholder management skills and experience working with cross-border teams. What We Offer Work with a global team on a mission to revolutionize the professional services space. Remote-friendly setup with high ownership and flexibility. Opportunity to own and scale one of our core product pillars. Access to learning opportunities and leadership exposure. Some other great things about working at Sleek Humility and kindness: Humility is a core attribute we hire for, which means we have a culture of not taking ourselves too seriously and being able to laugh. Kindness is also incredibly important. We are committed to creating and nurturing a diverse and inclusive environment. Flexibility: You'll be able to work from home 2-3 days per week. If you need to start early or start late to cater to your family or other needs, we don't mind, so long as you get your work done and proactively communicate. You can also work fully remote from anywhere in the world for 1 month each year Financial benefits: We pay competitive market salaries and provide staff with generous paid time off and holiday schedules. Certain staff at Sleek are also eligible for our employee share ownership plan and can share in the upside of our stellar growth trajectory as we work toward listing on a prominent stock exchange in the Asia Pacific region. Personal growth: You'll get a lot of responsibility and autonomy at Sleek - we move at a fast pace so you'll be making decisions, making mistakes and learning. There's also a range of internal and external facing training programmes we run. We're also at the forefront of utilising AI in our space and are developing a regional centre of AI excellence. It is our intention that if you leave Sleek, you leave as a more well-rounded person and professional. Sleek is also a proudly certified B Corp. Since we started our journey in 2017, we've been committed to building Sleek as a force for good. In just over 5 years, we've joined a community of industry leaders like Patagonia, Ben & Jerry's, and P&G who are building an inclusive, equitable, and a regenerative economy. We have planted over 29,271 trees to reforest our ecosystem and saved 7 tons of paper from landfills by processing over 1.4M pages through SleekSign. We aim to be Carbon Neutral by 2030.
Jul 04, 2025
Full time
Through proprietary software and AI, along with a focus on customer delight, Sleek makes the back-office easy for micro SMEs. We give Entrepreneurs time back to focus on what they love doing - growing their business and being with customers. With a surging number of Entrepreneurs globally, we are innovating in a highly lucrative space. We operate 3 business segments: Corporate Secretary: Automating the company incorporation, secretarial, filing, Nominee Director, mailroom and immigration processes via custom online robots and SleekSign. We are the market leaders in Singapore with 5% market share of all new business incorporations Accounting & Bookkeeping: Redefining what it means to do Accounting, Bookkeeping, Tax and Payroll thanks to our proprietary SleekBooks ledger, AI tools and exceptional customer service FinTech payments: Overcoming a key challenge for Entrepreneurs by offering digital banking services to new businesses Sleek launched in 2017 and now has around 15,000 customers across our offices in Singapore, Hong Kong, Australia and the UK. We have around 500 staff with an intact startup mindset. We have recently raised Series B financing off the back of >70% compound annual growth in Revenue over the last 5 years. Sleek has been recognised by The Financial Times, The Straits Times, Forbes and LinkedIn as one of the fastest growing companies in Asia. Backed by world-class investors, we are on track to be one of the few cash flow positive, tech-enabled unicorns based out of Singapore. About the Role As the CorpSec Lead - Product Manager , you will be responsible for driving automation, compliance, and user experience across our CorpSec platforms in Singapore, Australia, Hong Kong, and the United Kingdom. This is a high-impact role for someone who thrives at the intersection of legal expertise , technical product management , and market-specific compliance . Key Responsibilities Define and own the product strategy and roadmap for the CorpSec product suite. Automate 100% of non-complex CorpSec workflows to streamline service delivery. Ensure regulatory compliance and data accuracy across SG, HK, AU, and UK. Collaborate with legal, engineering, and operations teams to build scalable products. Drive on-time compliance with corpsec filings for all clients. Monitor and improve client satisfaction (CSAT) and internal eNPS. Regularly gather feedback from delivery teams and clients to iterate and improve. Align platform databases with local regulatory frameworks for 99.9%+ data integrity . Work closely with founders and stakeholders to champion product innovation. Ideal Candidate 6+ years of Product Management experience , ideally in LegalTech or RegTech Deep understanding of Corporate Governance, Compliance processes. Proven experience managing legal or compliance-related digital products in SG, HK, AU, or UK . Strong technical acumen - you can speak the language of developers and legal ops alike. Experience with workflow automation tools and client-facing platforms. Highly analytical, detail-oriented, and passionate about user experience. Strong stakeholder management skills and experience working with cross-border teams. What We Offer Work with a global team on a mission to revolutionize the professional services space. Remote-friendly setup with high ownership and flexibility. Opportunity to own and scale one of our core product pillars. Access to learning opportunities and leadership exposure. Some other great things about working at Sleek Humility and kindness: Humility is a core attribute we hire for, which means we have a culture of not taking ourselves too seriously and being able to laugh. Kindness is also incredibly important. We are committed to creating and nurturing a diverse and inclusive environment. Flexibility: You'll be able to work from home 2-3 days per week. If you need to start early or start late to cater to your family or other needs, we don't mind, so long as you get your work done and proactively communicate. You can also work fully remote from anywhere in the world for 1 month each year Financial benefits: We pay competitive market salaries and provide staff with generous paid time off and holiday schedules. Certain staff at Sleek are also eligible for our employee share ownership plan and can share in the upside of our stellar growth trajectory as we work toward listing on a prominent stock exchange in the Asia Pacific region. Personal growth: You'll get a lot of responsibility and autonomy at Sleek - we move at a fast pace so you'll be making decisions, making mistakes and learning. There's also a range of internal and external facing training programmes we run. We're also at the forefront of utilising AI in our space and are developing a regional centre of AI excellence. It is our intention that if you leave Sleek, you leave as a more well-rounded person and professional. Sleek is also a proudly certified B Corp. Since we started our journey in 2017, we've been committed to building Sleek as a force for good. In just over 5 years, we've joined a community of industry leaders like Patagonia, Ben & Jerry's, and P&G who are building an inclusive, equitable, and a regenerative economy. We have planted over 29,271 trees to reforest our ecosystem and saved 7 tons of paper from landfills by processing over 1.4M pages through SleekSign. We aim to be Carbon Neutral by 2030.
About the role As our Technical Software Consultant, you will be at the forefront of delivering a high-quality, responsive service to clients. You will be the expert on our software products and the face of the Client Success Team for technical queries and support. You will build relationships with our existing and potential clients, understanding their unique business requirements and how this translates to their use of our market leading software products: Risk Manager, Vantify CAFM and Supply Chain. You will bring solutions to our clients' issues, guiding them through the use of our software with the support of our dedicated helpdesk team. This role combines business administration with strategic oversight, where you'll ensure services are delivered in line with our profit targets. You'll be responsible for drafting fee proposals, reviewing fees, identifying upselling opportunities, managing debt, and ensuring everything aligns with agreed Client Protocols. This role will combine working from home with travel to client offices around the UK, predominantly London. About us We are Vantify. Through our unique compliance ecosystem, we deliver integrated platforms that enhance visibility, increase productivity, and minimise risk. Trusted by leading organisations like Ambassador Theatre Group, Compass Rock and CEG, our integrated products cover every aspect of compliance, from risk assessments to supply chain management. When everything works together, you can spend more time on other things that matter to your business. That's why our products have been designed to integrate with each other, helping you save time, maximise performance and maintain compliance. What you'll be getting up to Proactively identify opportunities to grow client accounts by offering additional services and increasing account value Handle client enquiries and maintain direct communication, ensuring strong client relationships Conduct training sessions and demonstrations of our software products Manage client feedback, addressing any negative responses and coordinating corrective actions with the team Collaborate with internal teams to ensure consistency across service delivery disciplines and streamline processes Take client requirements and work with the development team to enact those requirements, where relevant Support the software management team with other client requirements Produce and analyse client reports, identifying trends and recommending improvements Oversee the mobilization of new client contracts, ensuring smooth transitions and timely service delivery Monitor the progress of client-specific Helpdesk tasks, ensuring timely resolution in line with SLAs Support the wider business with requirements regarding the software What we're looking for The ideal candidate for this role will demonstrate behaviours that reflect our core values. Our colleagues are approachable and optimistic, focussing on solutions. We listen to understand client needs, delivering expert guidance and high-quality service. We foster collaboration by sharing knowledge openly and supporting others to thrive by sharing well-considered feedback. We continuously strive for improvement by being open to challenge, being curious and focussing on innovation. In order to excel in this role you will need: To be tech-savvy - you'll have proven experience of learning and understanding bespoke web-based software solutions An entrepreneurial mindset - you can turn ideas into reality while maintaining a client-focused attitude To be a great communicator - you can present to all levels in an organisation and explain technical concepts to non-technical users Strong organisational skills - you have a proven ability to manage projects on time, within budget, and to high-quality standards, while handling project scope, resources, and risks To think proactively - you stay ahead of the curve, proactively identifying potential challenges and taking full responsibility for executing tasks efficiently and effectively Analytical and problem-solving abilities - you can deliver practical solutions under pressure To be adaptable -you'll thrive in a fast-paced environment and embrace change and ambiguity as opportunities for growth To be willing to travel - whilst you'll be home based for at least half your time, you'll need to be willing to travel to visit clients and to meet colleagues Knowledge of the Facilities Management and Property Management industry would be beneficial but is not essential. Why join us? We put people first-whether it's our customers or our colleagues. When you join us, you'll be part of a supportive team that values collaboration, innovation, and professional growth. We'll give you the tools and opportunities to succeed, while ensuring you feel valued every step of the way. Our benefits We aim to support our colleagues both professionally and personally. Here's a snapshot of what we offer: Salary: up to £55,000 per annum Location: Hybrid between home, our offices and our client sites (regular travel to London) Working Pattern: 37.5 hours per week acrossMonday to Friday from 9am - 5:30pm Annual Leave: 25 days holiday in addition to usual bank holidays. Wellbeing - Health cash plan, gym discounts, cycle to work scheme and an enhanced employee assistance programme Financial - salary sacrifice pension scheme and exclusive shopping discounts Family - we enhance statutory entitlements for family leave policies Community - volunteer days and religious holiday swaps Social - we host an annual conference to get the whole business together as well as our team of Social Champions who arrange regular events for inside and outside of work Development - we'll cover the cost of a professional membership fee, support your personal and professional development and provide you with access to our online learning library
Jul 04, 2025
Full time
About the role As our Technical Software Consultant, you will be at the forefront of delivering a high-quality, responsive service to clients. You will be the expert on our software products and the face of the Client Success Team for technical queries and support. You will build relationships with our existing and potential clients, understanding their unique business requirements and how this translates to their use of our market leading software products: Risk Manager, Vantify CAFM and Supply Chain. You will bring solutions to our clients' issues, guiding them through the use of our software with the support of our dedicated helpdesk team. This role combines business administration with strategic oversight, where you'll ensure services are delivered in line with our profit targets. You'll be responsible for drafting fee proposals, reviewing fees, identifying upselling opportunities, managing debt, and ensuring everything aligns with agreed Client Protocols. This role will combine working from home with travel to client offices around the UK, predominantly London. About us We are Vantify. Through our unique compliance ecosystem, we deliver integrated platforms that enhance visibility, increase productivity, and minimise risk. Trusted by leading organisations like Ambassador Theatre Group, Compass Rock and CEG, our integrated products cover every aspect of compliance, from risk assessments to supply chain management. When everything works together, you can spend more time on other things that matter to your business. That's why our products have been designed to integrate with each other, helping you save time, maximise performance and maintain compliance. What you'll be getting up to Proactively identify opportunities to grow client accounts by offering additional services and increasing account value Handle client enquiries and maintain direct communication, ensuring strong client relationships Conduct training sessions and demonstrations of our software products Manage client feedback, addressing any negative responses and coordinating corrective actions with the team Collaborate with internal teams to ensure consistency across service delivery disciplines and streamline processes Take client requirements and work with the development team to enact those requirements, where relevant Support the software management team with other client requirements Produce and analyse client reports, identifying trends and recommending improvements Oversee the mobilization of new client contracts, ensuring smooth transitions and timely service delivery Monitor the progress of client-specific Helpdesk tasks, ensuring timely resolution in line with SLAs Support the wider business with requirements regarding the software What we're looking for The ideal candidate for this role will demonstrate behaviours that reflect our core values. Our colleagues are approachable and optimistic, focussing on solutions. We listen to understand client needs, delivering expert guidance and high-quality service. We foster collaboration by sharing knowledge openly and supporting others to thrive by sharing well-considered feedback. We continuously strive for improvement by being open to challenge, being curious and focussing on innovation. In order to excel in this role you will need: To be tech-savvy - you'll have proven experience of learning and understanding bespoke web-based software solutions An entrepreneurial mindset - you can turn ideas into reality while maintaining a client-focused attitude To be a great communicator - you can present to all levels in an organisation and explain technical concepts to non-technical users Strong organisational skills - you have a proven ability to manage projects on time, within budget, and to high-quality standards, while handling project scope, resources, and risks To think proactively - you stay ahead of the curve, proactively identifying potential challenges and taking full responsibility for executing tasks efficiently and effectively Analytical and problem-solving abilities - you can deliver practical solutions under pressure To be adaptable -you'll thrive in a fast-paced environment and embrace change and ambiguity as opportunities for growth To be willing to travel - whilst you'll be home based for at least half your time, you'll need to be willing to travel to visit clients and to meet colleagues Knowledge of the Facilities Management and Property Management industry would be beneficial but is not essential. Why join us? We put people first-whether it's our customers or our colleagues. When you join us, you'll be part of a supportive team that values collaboration, innovation, and professional growth. We'll give you the tools and opportunities to succeed, while ensuring you feel valued every step of the way. Our benefits We aim to support our colleagues both professionally and personally. Here's a snapshot of what we offer: Salary: up to £55,000 per annum Location: Hybrid between home, our offices and our client sites (regular travel to London) Working Pattern: 37.5 hours per week acrossMonday to Friday from 9am - 5:30pm Annual Leave: 25 days holiday in addition to usual bank holidays. Wellbeing - Health cash plan, gym discounts, cycle to work scheme and an enhanced employee assistance programme Financial - salary sacrifice pension scheme and exclusive shopping discounts Family - we enhance statutory entitlements for family leave policies Community - volunteer days and religious holiday swaps Social - we host an annual conference to get the whole business together as well as our team of Social Champions who arrange regular events for inside and outside of work Development - we'll cover the cost of a professional membership fee, support your personal and professional development and provide you with access to our online learning library
Closing date: 03-07-2025 Customer Team Leader Location: 136-138 Church Lane, Cheshunt, EN8 0EA Pay: £13.65 per hour Contract: 16 hours per week + regular overtime, part time Working pattern: 2-3 varied shifts over 7 days including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview. Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Wagestream- a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing. As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Jul 04, 2025
Full time
Closing date: 03-07-2025 Customer Team Leader Location: 136-138 Church Lane, Cheshunt, EN8 0EA Pay: £13.65 per hour Contract: 16 hours per week + regular overtime, part time Working pattern: 2-3 varied shifts over 7 days including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview. Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Wagestream- a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing. As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
VolkerFitzpatrick offers a range and depth of civil engineering, infrastructure and building services. We contribute to vital parts of the nation's life through projects of strategic importance, while delivering those less visible, yet essential, works required by both private and public sectors. We build, renew, maintain highways, airports, railway infrastructure, and commercial, industrial and educational buildings. We're looking for a dynamic Health & Safety Manager to join our team and lead the way in overseeing Volker Wessels operations on the landmark Sizewell C project. As part of this major infrastructure development, you will be responsible for ensuring full compliance with all legislative, corporate, and project-specific health and safety requirements across multiple workstreams. About you NEBOSH Diploma in Occupational Safety & Health, or equivalent CSCS card holder. A qualified internal health & safety auditor with demonstrable experience of completing internal audits. Lead Auditor status beneficial but not essential. An understanding of the requirements of BS OHSAS 18001:2007 and experience in facilitating registration surveillance visits. A working knowledge of current and impending health & safety legislation Good presentation, written, analytical and IT skills. Training and presentation experience throughout all levels of an organisation. Good interpersonal skills with the ability to guide and educate/train at all levels Self-confidence to build strong working relationships internally and externally. Demonstrable achievement in a similar role If your past experience doesn't match perfectly with every requirement of the job description, we still encourage you to apply. You may be just the right candidate for us. Why work with us? VolkerFitzpatrick is under the umbrella of VolkerWessels UK which is a multidisciplinary contractor that delivers innovative engineering solutions across the civil engineering and construction sectors including rail, highways, airport, marine, energy, water, and environmental infrastructure. By utilising the specialist skills of each business unit within VolkerWessels UK, VolkerFitzpatrick are able to ensure our staff provide unrivalled resources and expertise to our clients. We offer competitive rewards and benefits, recognising the value we place on our employees. We offer a range of benefits, including: Competitive salary Competitive annual leave and an additional day off on your birthday Option to buy additional annual leave Private medical care Pension Life Assurance Cycle to Work scheme Shopping and restaurants vouchers, rewards, and discounts Training and development opportunities-comprehensive skills-based training Family friendly polices including enhanced maternity benefits Employee Assistance programme Mental health, physical health, and financial support 24/7 Virtual GP service Fairness, inclusion and respect We believe in pushing boundaries in the pursuit of fairness, inclusion and respect. So, our teams can be comfortable that, whatever their background, VolkerWessels UK is a place where they can be themselves and thrive. If you need support with your application, please contact us at Additional information Note for Recruitment Agencies: Our preference is to hire directly, and we will reach out to our Preferred Supplier List (PSL) agencies if this particular role qualifies for release. We kindly request that you refrain from sending speculative CVs. In the event of speculative CV submissions, no fees will be applicable, and we kindly ask that all inquiries to be directed to VolkerWessels UK is committed to maintaining healthy, safe and productive working conditions for its entire staff and therefore a drugs & alcohol screening is mandatory for all.
Jul 04, 2025
Full time
VolkerFitzpatrick offers a range and depth of civil engineering, infrastructure and building services. We contribute to vital parts of the nation's life through projects of strategic importance, while delivering those less visible, yet essential, works required by both private and public sectors. We build, renew, maintain highways, airports, railway infrastructure, and commercial, industrial and educational buildings. We're looking for a dynamic Health & Safety Manager to join our team and lead the way in overseeing Volker Wessels operations on the landmark Sizewell C project. As part of this major infrastructure development, you will be responsible for ensuring full compliance with all legislative, corporate, and project-specific health and safety requirements across multiple workstreams. About you NEBOSH Diploma in Occupational Safety & Health, or equivalent CSCS card holder. A qualified internal health & safety auditor with demonstrable experience of completing internal audits. Lead Auditor status beneficial but not essential. An understanding of the requirements of BS OHSAS 18001:2007 and experience in facilitating registration surveillance visits. A working knowledge of current and impending health & safety legislation Good presentation, written, analytical and IT skills. Training and presentation experience throughout all levels of an organisation. Good interpersonal skills with the ability to guide and educate/train at all levels Self-confidence to build strong working relationships internally and externally. Demonstrable achievement in a similar role If your past experience doesn't match perfectly with every requirement of the job description, we still encourage you to apply. You may be just the right candidate for us. Why work with us? VolkerFitzpatrick is under the umbrella of VolkerWessels UK which is a multidisciplinary contractor that delivers innovative engineering solutions across the civil engineering and construction sectors including rail, highways, airport, marine, energy, water, and environmental infrastructure. By utilising the specialist skills of each business unit within VolkerWessels UK, VolkerFitzpatrick are able to ensure our staff provide unrivalled resources and expertise to our clients. We offer competitive rewards and benefits, recognising the value we place on our employees. We offer a range of benefits, including: Competitive salary Competitive annual leave and an additional day off on your birthday Option to buy additional annual leave Private medical care Pension Life Assurance Cycle to Work scheme Shopping and restaurants vouchers, rewards, and discounts Training and development opportunities-comprehensive skills-based training Family friendly polices including enhanced maternity benefits Employee Assistance programme Mental health, physical health, and financial support 24/7 Virtual GP service Fairness, inclusion and respect We believe in pushing boundaries in the pursuit of fairness, inclusion and respect. So, our teams can be comfortable that, whatever their background, VolkerWessels UK is a place where they can be themselves and thrive. If you need support with your application, please contact us at Additional information Note for Recruitment Agencies: Our preference is to hire directly, and we will reach out to our Preferred Supplier List (PSL) agencies if this particular role qualifies for release. We kindly request that you refrain from sending speculative CVs. In the event of speculative CV submissions, no fees will be applicable, and we kindly ask that all inquiries to be directed to VolkerWessels UK is committed to maintaining healthy, safe and productive working conditions for its entire staff and therefore a drugs & alcohol screening is mandatory for all.
Closing date: 01-07-2025 Customer Team Leader Location: 15 Victoria Road, Reading, RG7 3SH Pay: £13.65 per hour Contract: 15-30 hours per week + regular overtime Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Wagestream- a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing. As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Jul 04, 2025
Full time
Closing date: 01-07-2025 Customer Team Leader Location: 15 Victoria Road, Reading, RG7 3SH Pay: £13.65 per hour Contract: 15-30 hours per week + regular overtime Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Wagestream- a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing. As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
KEY ACCOUNTS MANAGER CONSTRUCTION INDUSTRY NATIONAL REMOTE PERMANENT FULL TIME £70K - £75K NEGOTIABLE PLUS SALES INCENTIVE SCHEME Purpose of this position Reporting to the Key Accounts Director, the primary function of this this role is to support the sales strategy, focusing on interacting with those customers who we have strategic partnership agreements with, to the benefit of both businesses. You are the face of the business for these channels, providing a professional, responsive and positive service to customers, putting the Customers First at all times. Key responsibilities As a Key Account Manager (KAM), you will manage the fulfilment of Company Partner Agreements. To create demand for our product portfolio and system solutions. Drive compliance, be a visible partner and have responsibility for all direct and indirect sales relative to the ledger. Seek and develop new opportunities with targeted Main Contractors / Developers to add to the portfolio. Become a trusted advisor within each targeted Strategic Partner business representing the Group Develop and maintain relationships within nominated accounts, at all levels - executive, office and site. Manage and maintain a current project listing by partner and manage their forthcoming project pipeline to provide a forecast to the Company. Job Function Technical Knowledge and Skills Management of the day-to-day tasks necessary for the successful running of our strategic partner agreements, pipelines, and future collaborations Implement a key account sales plan with your nominated customers to meet the requirements, overall targets and expectations of the company s sales strategy. Manage time effectively in the field by spending at least 4 working days in front of customers a mix of regional office and on site meetings. Develop and maintain in depth knowledge of market and sectors, especially relating to market trends, opportunities, threats, and competitors activities; and providing appropriate communication and direction to internal departments. Gain an understanding of your customers wants and needs and support them to deliver growth for both businesses. Develop close relationships with customers continually adding value to such relationships, thereby ensuring continued customer loyalty. Provide solutions for identified end users and monitor the build programme with the aim to convert to a secured project. Fully utilising the CRM system and ensuring all relevant data is up to date at all times. Work closely and collaborate with External Sales (RFM/RSM), Customer Services, Marketing, Technical Services and Site Services to co-ordinate and drive activities Develop and maintain thorough product, systems and application knowledge. Complete and submit sales reports and associated administrative tasks accurately and on time Maintain a detailed and up to date opportunity pipeline. Encourage and support promotional events to increase business opportunities. Deliver training presentations to user groups when required and agree to implement follow-up activities that will lead to winning opportunities. Personal Attributes Strong interpersonal skills and able to challenge and influence positively. Professional presentation style to customers and colleagues. Confident communication style, and able to engage at all levels internally and externally. Proactive approach to change and be innovative in sharing new ideas. Logical approach to planning and the ability to cope well under pressure. Pro-active and results-orientated, focused on meeting schedules, deadlines and performance goals. Confidence in working within multi-dimensional matrix organisations. Ability to learn quickly and a desire for continuous self-improvement. Highly self-motivated and collaborative, using initiative and a can do attitude. Capabilities / Qualifications Relevant Previous Experience within a similar position. Professional Technical Qualification to support the role (desired).
Jul 04, 2025
Full time
KEY ACCOUNTS MANAGER CONSTRUCTION INDUSTRY NATIONAL REMOTE PERMANENT FULL TIME £70K - £75K NEGOTIABLE PLUS SALES INCENTIVE SCHEME Purpose of this position Reporting to the Key Accounts Director, the primary function of this this role is to support the sales strategy, focusing on interacting with those customers who we have strategic partnership agreements with, to the benefit of both businesses. You are the face of the business for these channels, providing a professional, responsive and positive service to customers, putting the Customers First at all times. Key responsibilities As a Key Account Manager (KAM), you will manage the fulfilment of Company Partner Agreements. To create demand for our product portfolio and system solutions. Drive compliance, be a visible partner and have responsibility for all direct and indirect sales relative to the ledger. Seek and develop new opportunities with targeted Main Contractors / Developers to add to the portfolio. Become a trusted advisor within each targeted Strategic Partner business representing the Group Develop and maintain relationships within nominated accounts, at all levels - executive, office and site. Manage and maintain a current project listing by partner and manage their forthcoming project pipeline to provide a forecast to the Company. Job Function Technical Knowledge and Skills Management of the day-to-day tasks necessary for the successful running of our strategic partner agreements, pipelines, and future collaborations Implement a key account sales plan with your nominated customers to meet the requirements, overall targets and expectations of the company s sales strategy. Manage time effectively in the field by spending at least 4 working days in front of customers a mix of regional office and on site meetings. Develop and maintain in depth knowledge of market and sectors, especially relating to market trends, opportunities, threats, and competitors activities; and providing appropriate communication and direction to internal departments. Gain an understanding of your customers wants and needs and support them to deliver growth for both businesses. Develop close relationships with customers continually adding value to such relationships, thereby ensuring continued customer loyalty. Provide solutions for identified end users and monitor the build programme with the aim to convert to a secured project. Fully utilising the CRM system and ensuring all relevant data is up to date at all times. Work closely and collaborate with External Sales (RFM/RSM), Customer Services, Marketing, Technical Services and Site Services to co-ordinate and drive activities Develop and maintain thorough product, systems and application knowledge. Complete and submit sales reports and associated administrative tasks accurately and on time Maintain a detailed and up to date opportunity pipeline. Encourage and support promotional events to increase business opportunities. Deliver training presentations to user groups when required and agree to implement follow-up activities that will lead to winning opportunities. Personal Attributes Strong interpersonal skills and able to challenge and influence positively. Professional presentation style to customers and colleagues. Confident communication style, and able to engage at all levels internally and externally. Proactive approach to change and be innovative in sharing new ideas. Logical approach to planning and the ability to cope well under pressure. Pro-active and results-orientated, focused on meeting schedules, deadlines and performance goals. Confidence in working within multi-dimensional matrix organisations. Ability to learn quickly and a desire for continuous self-improvement. Highly self-motivated and collaborative, using initiative and a can do attitude. Capabilities / Qualifications Relevant Previous Experience within a similar position. Professional Technical Qualification to support the role (desired).
Closing date: 02-07-2025 Customer Team Leader Location: North Road, Whitland, SA34 0AE Pay: £13.65 per hour Contract: 25 hours per week + regular overtime, part-time, permanent Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Wagestream- a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing. As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Jul 04, 2025
Full time
Closing date: 02-07-2025 Customer Team Leader Location: North Road, Whitland, SA34 0AE Pay: £13.65 per hour Contract: 25 hours per week + regular overtime, part-time, permanent Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Wagestream- a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing. As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Closing date: 03-07-2025 Customer Team Leader Location: 5 Earl Grey Street, Edinburgh, EH3 9BN Pay: £13.65 per hour plus benefits Contract: 18 hours per week + regular overtime, permanent part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Wagestream- a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing. As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Jul 04, 2025
Full time
Closing date: 03-07-2025 Customer Team Leader Location: 5 Earl Grey Street, Edinburgh, EH3 9BN Pay: £13.65 per hour plus benefits Contract: 18 hours per week + regular overtime, permanent part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Wagestream- a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing. As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Claire's - A Career that's always in style Store Manager Opportunity About the Role As Store Manager, your core area of responsibilities will be: Sales and profit - Achieving store targets through driving sales and more Sales and profit: achieving store targets through driving sales Customer service: delivering the finest level of customer service Store operations: keeping the store running smoothly Commerciality: Ensuring your store is well merchandised and commercially correct Team leadership: recruiting, training, managing and providing direction and development to ensure your team are challenged and achieving results Ear piercing (you will receive full training) A leading high street fashion retailer with stores globally We specialize in fashionable jewelry, accessories and cosmetics products Our core customer ranges from children to young women. We accommodate all our customers' moods, attitudes and styles, including: feminine and pretty, unique/individual and the latest catwalk trends We are a fun place to work! We encourage all store members to wear our product We encourage and support your development! If you're committed, ambitious and willing to learn we will provide you with the skills you need to grow in our company! Qualifications - About You High school diploma or equivalent required 1 to 2 years retail management experience Excellent verbal/written communication and organizational skills Basic computer skills Sound understanding of mathematics and strong reading comprehension skills Understands the importance of Customer Service Ability to analyze sales reports and strategically problem solve Ability to stand during scheduled shifts Ability to maneuver up to 25 lbs regularly and up to 75 lbs occasionally Bending, stooping, extended reaching, climbing ladders and step stools while placing merchandise throughout the store and assisting Customers Ability to operate POS system Claire's is an equal opportunity employer committed to diversity, equity and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. The Claire's Experience. We're a global brand powerhouse for self - expression. We are dedicated to making this happen through our products, experiences and most importantly, our people. Do work that inspires. We're passionate about our purpose. We bring joy by opening the door to self-discovery. Every day, we get to encourage and celebrate self-expression with each accessory choice and piercing decision we help our customers make. We think that today - more than ever - encouraging others to freely express their many sides is a pretty great thing to be a part of. Play as a team. We support each other and strive to make personal connections. Because treating each other with respect helps us achieve our individual and common goals. Encouraging our team members to forge their own way is key to what makes us stronger and more innovative as an organization. Be true to you. The real you is inspirational, and that's who we want you to be at Claire's. We want you to - the most you. When you feel free to show up as the real you, it encourages others to do the same. You make a difference just by being who you are. Every day, we have the opportunity together to promote an inclusive and diverse culture that makes us all richer. Evolve yourself. We want you to be the most you possible. But just as our styles evolve, so do we. That's why we encourage you to keep growing, changing and reinventing yourself. Helping you grow and achieve your aspirations is important to us. We are proud of our many employees who have moved across and through the organization, taking on new opportunities and inspiring us all to dream and achieve. Claire's Values Learn more about our company and 's Values Available Roles We have sales associate, part-time manager, assistant manager, and manager roles available in store. We also have district and regional sales leadership roles as well as corporate roles. Learn more via Job Search.
Jul 04, 2025
Full time
Claire's - A Career that's always in style Store Manager Opportunity About the Role As Store Manager, your core area of responsibilities will be: Sales and profit - Achieving store targets through driving sales and more Sales and profit: achieving store targets through driving sales Customer service: delivering the finest level of customer service Store operations: keeping the store running smoothly Commerciality: Ensuring your store is well merchandised and commercially correct Team leadership: recruiting, training, managing and providing direction and development to ensure your team are challenged and achieving results Ear piercing (you will receive full training) A leading high street fashion retailer with stores globally We specialize in fashionable jewelry, accessories and cosmetics products Our core customer ranges from children to young women. We accommodate all our customers' moods, attitudes and styles, including: feminine and pretty, unique/individual and the latest catwalk trends We are a fun place to work! We encourage all store members to wear our product We encourage and support your development! If you're committed, ambitious and willing to learn we will provide you with the skills you need to grow in our company! Qualifications - About You High school diploma or equivalent required 1 to 2 years retail management experience Excellent verbal/written communication and organizational skills Basic computer skills Sound understanding of mathematics and strong reading comprehension skills Understands the importance of Customer Service Ability to analyze sales reports and strategically problem solve Ability to stand during scheduled shifts Ability to maneuver up to 25 lbs regularly and up to 75 lbs occasionally Bending, stooping, extended reaching, climbing ladders and step stools while placing merchandise throughout the store and assisting Customers Ability to operate POS system Claire's is an equal opportunity employer committed to diversity, equity and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. The Claire's Experience. We're a global brand powerhouse for self - expression. We are dedicated to making this happen through our products, experiences and most importantly, our people. Do work that inspires. We're passionate about our purpose. We bring joy by opening the door to self-discovery. Every day, we get to encourage and celebrate self-expression with each accessory choice and piercing decision we help our customers make. We think that today - more than ever - encouraging others to freely express their many sides is a pretty great thing to be a part of. Play as a team. We support each other and strive to make personal connections. Because treating each other with respect helps us achieve our individual and common goals. Encouraging our team members to forge their own way is key to what makes us stronger and more innovative as an organization. Be true to you. The real you is inspirational, and that's who we want you to be at Claire's. We want you to - the most you. When you feel free to show up as the real you, it encourages others to do the same. You make a difference just by being who you are. Every day, we have the opportunity together to promote an inclusive and diverse culture that makes us all richer. Evolve yourself. We want you to be the most you possible. But just as our styles evolve, so do we. That's why we encourage you to keep growing, changing and reinventing yourself. Helping you grow and achieve your aspirations is important to us. We are proud of our many employees who have moved across and through the organization, taking on new opportunities and inspiring us all to dream and achieve. Claire's Values Learn more about our company and 's Values Available Roles We have sales associate, part-time manager, assistant manager, and manager roles available in store. We also have district and regional sales leadership roles as well as corporate roles. Learn more via Job Search.
Closing date: 02-07-2025 Customer Team Leader Location: 37 Lower Main Street, Bushmills, BT57 8QA Pay: £13.65 per hour plus benefits Contract: 14 hours per week + regular overtime, permanent part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, working in our in-store bakery %bakery% often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Wagestream- a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing. As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Jul 04, 2025
Full time
Closing date: 02-07-2025 Customer Team Leader Location: 37 Lower Main Street, Bushmills, BT57 8QA Pay: £13.65 per hour plus benefits Contract: 14 hours per week + regular overtime, permanent part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, working in our in-store bakery %bakery% often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Wagestream- a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing. As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Are you an experienced Plant Manager or an Engineering Manager looking to make a move, with a passion for people, performance, and continuous improvement? Tarmac is looking for a dynamic and driven Manager to lead our Linford 1 Aircrete manufacturing plant. This is a pivotal role offering the opportunity to make a real impact on our operations, safety standards, and overall site performance. About the Role As Plant Manager , you'll be at the forefront of delivering safe, efficient, and high-quality production. You'll lead a dedicated team and ensure all aspects of the plant - from operations and maintenance to people development and compliance - perform to the highest standards. Key Responsibilities Lead and inspire a high-performing workforce with a strong culture of accountability and continuous improvement. Drive operational excellence through efficient cost control, quality assurance, and delivery of key KPIs Ensure compliance with all health, safety, and environmental regulations Support the delivery of Capex projects, maintenance systems, and statutory inspections Foster strong relationships with internal stakeholders Promote and maintain the highest standards of housekeeping and safety Champion team development, succession planning, and apprenticeship programmes Maintain a positive site reputation What We're Looking For Knowledge & Experience: Proven leadership experience in a plant, production or manufacturing environment Strong engineering background - highly advantageous Track record of delivering change and managing large teams, ideally in unionised environments Experience of SHE compliance and managing operational KPIs Skills & Behaviours: Inspirational leadership with excellent communication and influencing skills. Strategic thinker with the ability to make confident decisions in complex scenarios A results-driven mindset with a passion for continuous improvement Adaptable, hands-on, and a collaborative team player Committed to achieving zero harm and championing a culture of safety Why Tarmac? We're a company that builds careers as well as infrastructure. With a strong focus on training, support, and development, you'll have the tools you need to succeed and progress. Join us and help shape the future of sustainable construction in the UK and lead our Linford 1 Plant into its next chapter of success. In addition to the role of Plant Manager we also offer an extensive range of career development opportunities and industry-leading rewards, incentives and benefits including: Enhanced holiday entitlement Contributory pension scheme Access to the Tarmac Reward website with discounts on retailers, holidays, etc. Access to our Employee Assistance helpline for free andconfidential advice Access to join our Employee Communities (employee networks) we currently have nine communities inc.(REACH) Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents & carers, Ability, Wellbeing, Female voice and menopause Training and development opportunities Interested? Why not click here to find out more? Go on are you ready to build your future? Tarmac, a CRH company, is an equal opportunity employer. We are committed to creating an inclusive work environment for all employees and actively encourage applications from all sectors of the community . Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when this happens we sometimes bring the published closing date forward, so please apply promptly to avoid disappointment . Salary Excellent Salary + Bonus + Benefits + Company Car
Jul 04, 2025
Full time
Are you an experienced Plant Manager or an Engineering Manager looking to make a move, with a passion for people, performance, and continuous improvement? Tarmac is looking for a dynamic and driven Manager to lead our Linford 1 Aircrete manufacturing plant. This is a pivotal role offering the opportunity to make a real impact on our operations, safety standards, and overall site performance. About the Role As Plant Manager , you'll be at the forefront of delivering safe, efficient, and high-quality production. You'll lead a dedicated team and ensure all aspects of the plant - from operations and maintenance to people development and compliance - perform to the highest standards. Key Responsibilities Lead and inspire a high-performing workforce with a strong culture of accountability and continuous improvement. Drive operational excellence through efficient cost control, quality assurance, and delivery of key KPIs Ensure compliance with all health, safety, and environmental regulations Support the delivery of Capex projects, maintenance systems, and statutory inspections Foster strong relationships with internal stakeholders Promote and maintain the highest standards of housekeeping and safety Champion team development, succession planning, and apprenticeship programmes Maintain a positive site reputation What We're Looking For Knowledge & Experience: Proven leadership experience in a plant, production or manufacturing environment Strong engineering background - highly advantageous Track record of delivering change and managing large teams, ideally in unionised environments Experience of SHE compliance and managing operational KPIs Skills & Behaviours: Inspirational leadership with excellent communication and influencing skills. Strategic thinker with the ability to make confident decisions in complex scenarios A results-driven mindset with a passion for continuous improvement Adaptable, hands-on, and a collaborative team player Committed to achieving zero harm and championing a culture of safety Why Tarmac? We're a company that builds careers as well as infrastructure. With a strong focus on training, support, and development, you'll have the tools you need to succeed and progress. Join us and help shape the future of sustainable construction in the UK and lead our Linford 1 Plant into its next chapter of success. In addition to the role of Plant Manager we also offer an extensive range of career development opportunities and industry-leading rewards, incentives and benefits including: Enhanced holiday entitlement Contributory pension scheme Access to the Tarmac Reward website with discounts on retailers, holidays, etc. Access to our Employee Assistance helpline for free andconfidential advice Access to join our Employee Communities (employee networks) we currently have nine communities inc.(REACH) Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents & carers, Ability, Wellbeing, Female voice and menopause Training and development opportunities Interested? Why not click here to find out more? Go on are you ready to build your future? Tarmac, a CRH company, is an equal opportunity employer. We are committed to creating an inclusive work environment for all employees and actively encourage applications from all sectors of the community . Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when this happens we sometimes bring the published closing date forward, so please apply promptly to avoid disappointment . Salary Excellent Salary + Bonus + Benefits + Company Car
Closing date: 04-07-2025 Customer Team Leader Location: 33 The Roods, Kirriemuir, DD8 4HN Pay: £13.65 per hour Contract: 20 hours per week + regular overtime, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Wagestream- a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing. As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Jul 04, 2025
Full time
Closing date: 04-07-2025 Customer Team Leader Location: 33 The Roods, Kirriemuir, DD8 4HN Pay: £13.65 per hour Contract: 20 hours per week + regular overtime, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Wagestream- a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing. As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Salary: From £38,600 Location: Hendon Store, London, NW9 6JX Contract type: Permanent Business area: Retail Closing date: 13 July 2025 Requisition ID: Our Lead Online Manager role is a brilliant step if you're ready to stretch your leadership skills to fully own a management team and department. You will have clear accountability, realistic expectations and structured support. It's a win:win - we give you the time and space to coach your team and strengthen your leadership skills, and you help us to create even better in-store service for our customers and colleagues. Your leadership experience could be in any customer focussed industry, not necessarily Food Retail. In fact, we're keen to nurture the broadest mindsets in order to grow a management team that operates effectively across the store, so don't worry if you don't have the technical knowledge, we're looking primarily for the desire to achieve success through your people and a love for connecting with customers. What you'll be doing Our purpose is that driven by our passion for food, together we serve and help every customer. You'll be working in one of our busiest and most complex stores, reporting directly to the Store Manager and leading a team of managers. It's fast-paced. Every day will bring unexpected challenges. You won't always have the answers - that's fine - but by solving short-term problems and making medium-term changes, you'll support your team to keep delivering. Online teams are bustling, picking, preparing and delivering online orders to our customers' doorsteps. Managers here thrive on pace, keeping our vans moving and our customers happy, whilst being able to analyse key information as it lands and an ability to motivate your team, whether they're there with you in the store or out on the road. Specifically, your role is to set the direction of travel in your area for the next 1-3 months. What success looks like There's a lot to learn. Every day you'll be strengthening your existing leadership skills and adding new ones, here's how: You'll be coaching, motivating and guiding your managers to work as a productive team, building their capabilities and leading them through change You've mastered helping your team put themselves in the customers' shoes, taking genuine pride in how we deliver a better service and spot opportunities You'll be leading through communication; clearly articulating how we're performing and inspiring improvements for now, and the next quarter You will be developing yourself as the operational expert and acting as a role model for your team You're confident making decisions at pace and feel empowered and accountable to run your area of the store - and to deputise for the Store Manager About you You might currently be managing a smaller supermarket or convenience store or already in a team leadership role. Maybe you're looking for a new challenge after a career break or transferring from another big store retail environment or another sector. Wherever you're working now, you've demonstrated you can make a difference. What matters most is you - that you're motivated to develop, dedicated to bringing out the best in others and, like all of us, passionate about customer service. After all, that's what our stores are all about. Where next? Join Sainsbury's instore management teams and you'll enjoy the support and the opportunity to deliver excellence. When joining us you will receive a clear induction and orientation alongside a training plan specific to your needs that you'll build alongside your manager.They willsupport and coach you to deliver great performance, whilst having plenty of time to develop. As one of our Lead Managers you could move into a Deputy Store Manager or Store Manager role with us. You'll also be well placed for a leadership challenge in head office or across the Sainsbury's family: Habitat, Tu, Argos, Sainsbury's Bank and Nectar 360. Trust us - we know how to make the most of your potential. Added benefits Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. Free food and hot drinks provided for Colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7.5% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted rates Wellbeing support - access to emotional support, counselling, legal and financial advice Colleague networks - link with like-minded people to help fulfil your potential. Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. Click 'apply' to start your Sainsbury's journey
Jul 04, 2025
Full time
Salary: From £38,600 Location: Hendon Store, London, NW9 6JX Contract type: Permanent Business area: Retail Closing date: 13 July 2025 Requisition ID: Our Lead Online Manager role is a brilliant step if you're ready to stretch your leadership skills to fully own a management team and department. You will have clear accountability, realistic expectations and structured support. It's a win:win - we give you the time and space to coach your team and strengthen your leadership skills, and you help us to create even better in-store service for our customers and colleagues. Your leadership experience could be in any customer focussed industry, not necessarily Food Retail. In fact, we're keen to nurture the broadest mindsets in order to grow a management team that operates effectively across the store, so don't worry if you don't have the technical knowledge, we're looking primarily for the desire to achieve success through your people and a love for connecting with customers. What you'll be doing Our purpose is that driven by our passion for food, together we serve and help every customer. You'll be working in one of our busiest and most complex stores, reporting directly to the Store Manager and leading a team of managers. It's fast-paced. Every day will bring unexpected challenges. You won't always have the answers - that's fine - but by solving short-term problems and making medium-term changes, you'll support your team to keep delivering. Online teams are bustling, picking, preparing and delivering online orders to our customers' doorsteps. Managers here thrive on pace, keeping our vans moving and our customers happy, whilst being able to analyse key information as it lands and an ability to motivate your team, whether they're there with you in the store or out on the road. Specifically, your role is to set the direction of travel in your area for the next 1-3 months. What success looks like There's a lot to learn. Every day you'll be strengthening your existing leadership skills and adding new ones, here's how: You'll be coaching, motivating and guiding your managers to work as a productive team, building their capabilities and leading them through change You've mastered helping your team put themselves in the customers' shoes, taking genuine pride in how we deliver a better service and spot opportunities You'll be leading through communication; clearly articulating how we're performing and inspiring improvements for now, and the next quarter You will be developing yourself as the operational expert and acting as a role model for your team You're confident making decisions at pace and feel empowered and accountable to run your area of the store - and to deputise for the Store Manager About you You might currently be managing a smaller supermarket or convenience store or already in a team leadership role. Maybe you're looking for a new challenge after a career break or transferring from another big store retail environment or another sector. Wherever you're working now, you've demonstrated you can make a difference. What matters most is you - that you're motivated to develop, dedicated to bringing out the best in others and, like all of us, passionate about customer service. After all, that's what our stores are all about. Where next? Join Sainsbury's instore management teams and you'll enjoy the support and the opportunity to deliver excellence. When joining us you will receive a clear induction and orientation alongside a training plan specific to your needs that you'll build alongside your manager.They willsupport and coach you to deliver great performance, whilst having plenty of time to develop. As one of our Lead Managers you could move into a Deputy Store Manager or Store Manager role with us. You'll also be well placed for a leadership challenge in head office or across the Sainsbury's family: Habitat, Tu, Argos, Sainsbury's Bank and Nectar 360. Trust us - we know how to make the most of your potential. Added benefits Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. Free food and hot drinks provided for Colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7.5% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted rates Wellbeing support - access to emotional support, counselling, legal and financial advice Colleague networks - link with like-minded people to help fulfil your potential. Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. Click 'apply' to start your Sainsbury's journey
Our client has a vacancy for an experienced Paralegal who has worked in a Residential Conveyancing or New Homes Division. The ideal candidate who be able demonstrate their organisational skills, meet deadlines and work well under pressure in a team environment, whilst managing client expectations. Responsibilities To Liaise with the department Managers and Department Head to establish daily responsibilities. To attend office/department meetings and training sessions as required. To perform daily tasks which include. Filing of post. Production of work using the Office Management System. To liaise with clients both in the office and via telephone discussions. Checking and working in accordance with task list and daily reminders Ensuring that work is produced and signed off and post ready by 4pm. To provide cover for other paralegals/assistants during their absence. Meeting clients to receive documentation. Supporting the Firm with brand awareness activities, including networking, events and content for the website and social media channels. Requirements Good standard of literacy, numeracy and attention to detail. Pleasant manner, flexible and co-operative. Ability to work on own initiative and take responsibility for quality of work. Good time management skills. Excellent client care. Due to the large number of responses we receive it is not always possible to respond to every application straight away. Should your skills and experience be a match for this role, or any other vacancy we may have, we will normally contact you within 72 hours of receiving your application. If you wish to apply for further roles please do so.
Jul 04, 2025
Full time
Our client has a vacancy for an experienced Paralegal who has worked in a Residential Conveyancing or New Homes Division. The ideal candidate who be able demonstrate their organisational skills, meet deadlines and work well under pressure in a team environment, whilst managing client expectations. Responsibilities To Liaise with the department Managers and Department Head to establish daily responsibilities. To attend office/department meetings and training sessions as required. To perform daily tasks which include. Filing of post. Production of work using the Office Management System. To liaise with clients both in the office and via telephone discussions. Checking and working in accordance with task list and daily reminders Ensuring that work is produced and signed off and post ready by 4pm. To provide cover for other paralegals/assistants during their absence. Meeting clients to receive documentation. Supporting the Firm with brand awareness activities, including networking, events and content for the website and social media channels. Requirements Good standard of literacy, numeracy and attention to detail. Pleasant manner, flexible and co-operative. Ability to work on own initiative and take responsibility for quality of work. Good time management skills. Excellent client care. Due to the large number of responses we receive it is not always possible to respond to every application straight away. Should your skills and experience be a match for this role, or any other vacancy we may have, we will normally contact you within 72 hours of receiving your application. If you wish to apply for further roles please do so.
Experienced Hire Customer Success London, United Kingdom Here at Appian, our core values of Respect, Work to Impact, Ambition, and Constructive Dissent & Resolution define who we are. In short, this means we constantly seek to understand the best for our customers, we go beyond completion in our work, we strive for excellence with intensity, and we embrace candid communication. These values guide our actions and shape our culture every day. When you join Appian, you'll be part of a passionate team that's dedicated to accomplishing hard things. In this newly created role within our Customer Success team, we are embarking on an exciting initiative designed to invest in and support the professional development and advancement of our consultants. This is an opportunity to shape a new program, making a meaningful impact on our consultants' careers while ensuring operational excellence within Customer Success. This role requires someone who can proactively guide and empower consultants to develop capabilities in their role while aligning talent strategies with organizational and department goals. This role is based at our 20 Fenchurch Street office in London. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 5 days a week to foster that culture and ensure we continue to thrive through shared ideas and teamwork. We believe being in the office provides more opportunities to come together and celebrate working with the exceptional people across Appian. To be successful in this role, you will: Develop the frameworks, processes, documentations and guides to help establish the role within the Customer Success team. Lead the creation and execution of the department's Career Management program supporting consultants professional growth, skill development and career progression. Ensuring both career aspirations and business needs are aligned and empower our consultants' growth. Serve as a trusted resource for consultants, offering guidance and facilitating career growth, performance management, and proactive feedback. Career Manager will guide consultants through their learning and development journey, advising them on training or engagement opportunities that will help advance their career. Drive these processes through high frequency consultant interaction and engagement with internal stakeholders. Oversee and improve systems and processes to develop, evaluate, and retain top talent. Work closely with Customer Success global leaders to align talent initiatives with regional needs and metrics. Career Manager will be the consultant's advocate in the performance management processes. They will administer and enhance processes for feedback, performance reviews, and promotion calibrations in collaboration with our Project Engagement Managers and Technical Advisors. Ensure internal processes (e.g., feedback, timesheets, compliance, etc.) are efficient, well-managed, and don't interfere with client-facing activities. Serve as an expert point of contact and career resource for consultants on an ongoing basis. Solicit and facilitate regular feedback reviews designed to improve management, employee satisfaction, productivity, and business results. You have a bachelor's degree in Human Resources, Business Administration, Psychology, Organization Development, or a related field. You bring 5-7 years of experience in Human Resources, Talent Management, or Career Counseling, preferably within a consulting or professional services environment. You're a people person, capable of providing proactive 1-on-1 counsel to 50 consultants, promoting a positive and productive work environment. Detail-oriented, highly organized, and excel at setting up meetings, tracking goals, and managing processes. You're adept at navigating challenging situations and driving conversations toward resolution. You have proven experience in managing a pool of resources in a consulting and professional services organization. Facilitative working style; you excel working in a place characterized by ambiguity and unknowns. You lead with questions, not only answers. Passion for continuous improvement. Possess humility and continual drive for learning. Collaborative and support others; you do not view the world as a zero-sum game. Tools and Resources Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires. Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities. Community: We'll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company. About Appian Appian is a software company that automates business processes. The Appian AI-Powered Process Platform includes everything you need to design, automate, and optimize even the most complex processes, from start to finish. The world's most innovative organizations trust Appian to improve their workflows, unify data, and optimize operations-resulting in better growth and superior customer experiences. For more information, visit . Nasdaq: APPN Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law. Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email . Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
Jul 04, 2025
Full time
Experienced Hire Customer Success London, United Kingdom Here at Appian, our core values of Respect, Work to Impact, Ambition, and Constructive Dissent & Resolution define who we are. In short, this means we constantly seek to understand the best for our customers, we go beyond completion in our work, we strive for excellence with intensity, and we embrace candid communication. These values guide our actions and shape our culture every day. When you join Appian, you'll be part of a passionate team that's dedicated to accomplishing hard things. In this newly created role within our Customer Success team, we are embarking on an exciting initiative designed to invest in and support the professional development and advancement of our consultants. This is an opportunity to shape a new program, making a meaningful impact on our consultants' careers while ensuring operational excellence within Customer Success. This role requires someone who can proactively guide and empower consultants to develop capabilities in their role while aligning talent strategies with organizational and department goals. This role is based at our 20 Fenchurch Street office in London. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 5 days a week to foster that culture and ensure we continue to thrive through shared ideas and teamwork. We believe being in the office provides more opportunities to come together and celebrate working with the exceptional people across Appian. To be successful in this role, you will: Develop the frameworks, processes, documentations and guides to help establish the role within the Customer Success team. Lead the creation and execution of the department's Career Management program supporting consultants professional growth, skill development and career progression. Ensuring both career aspirations and business needs are aligned and empower our consultants' growth. Serve as a trusted resource for consultants, offering guidance and facilitating career growth, performance management, and proactive feedback. Career Manager will guide consultants through their learning and development journey, advising them on training or engagement opportunities that will help advance their career. Drive these processes through high frequency consultant interaction and engagement with internal stakeholders. Oversee and improve systems and processes to develop, evaluate, and retain top talent. Work closely with Customer Success global leaders to align talent initiatives with regional needs and metrics. Career Manager will be the consultant's advocate in the performance management processes. They will administer and enhance processes for feedback, performance reviews, and promotion calibrations in collaboration with our Project Engagement Managers and Technical Advisors. Ensure internal processes (e.g., feedback, timesheets, compliance, etc.) are efficient, well-managed, and don't interfere with client-facing activities. Serve as an expert point of contact and career resource for consultants on an ongoing basis. Solicit and facilitate regular feedback reviews designed to improve management, employee satisfaction, productivity, and business results. You have a bachelor's degree in Human Resources, Business Administration, Psychology, Organization Development, or a related field. You bring 5-7 years of experience in Human Resources, Talent Management, or Career Counseling, preferably within a consulting or professional services environment. You're a people person, capable of providing proactive 1-on-1 counsel to 50 consultants, promoting a positive and productive work environment. Detail-oriented, highly organized, and excel at setting up meetings, tracking goals, and managing processes. You're adept at navigating challenging situations and driving conversations toward resolution. You have proven experience in managing a pool of resources in a consulting and professional services organization. Facilitative working style; you excel working in a place characterized by ambiguity and unknowns. You lead with questions, not only answers. Passion for continuous improvement. Possess humility and continual drive for learning. Collaborative and support others; you do not view the world as a zero-sum game. Tools and Resources Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires. Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities. Community: We'll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company. About Appian Appian is a software company that automates business processes. The Appian AI-Powered Process Platform includes everything you need to design, automate, and optimize even the most complex processes, from start to finish. The world's most innovative organizations trust Appian to improve their workflows, unify data, and optimize operations-resulting in better growth and superior customer experiences. For more information, visit . Nasdaq: APPN Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law. Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email . Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
Murphy is recruiting for a Senior Digital Coordinator to work with Murphy Applied Engineering . Our engineering teams represent a multi-disciplined range of engineering skills, adding value across all our sectors, and pushing the boundaries of digital construction, engineering innovation and design to deliver intelligent, sustainable and economical engineering solutions. Under the banner of Murphy Applied Engineering, our in-house teams include civil, structural, mechanical, geotechnical and process engineers. They design both permanent and temporary works for projects in all our locations and are a trusted source of expert advice for both Murphy colleagues and external customers. A day in the life of a Murphy Senior Digital Coordinator Lead technician on multiple projects, supervising and taking responsibility for the co-ordination, production, checking and approval of technical drawings / models. Review draughting requests and propose solutions, including preparation of cost estimates for internal and external clients. Produce monthly forecasts for MAE technician workload to facilitate resourcing requirements Identify recruitment requirements and advise whether temporary/permanent staff are required & manage the recruitment process for all technicians Advise colleagues on technical matters associated with the use of software packages Conduct professional development reviews with MAE technicians every six months, providing mentoring for improvement in technical skills and professional development Identification and organisation of training requirements for MAE technicians supported by the JMS digital team Use a combination of general and specialist technical knowledge and understanding of existing and emerging technology. Thorough knowledge and understanding of BIM standards and their application (BS EN ISO 19650) Develop work flow processes and procedures for various project types Responsibility for reviewing, updating and implementation of JMS CAD standards with support from the Digital Manager Carry out regular quality audits/reviews to ensure drawings and models are complying with company standards Take responsibility as a super user/administrator for JMS drawing and data management software supporting the Murphy principle of using the CDE. Co-ordination of BIM related activities in accordance with the project BIM execution plan. Knowledge and experience of mapping coordinate systems and the use of GPS with Ordnance Survey mapping Ensure best practice with document control and information management. Knowledge and experience of producing some/all of the following drawing types: G.A's, RC Detailing, fabrication drawings, trenchless crossing G.A's and long section drawings, site establishment & layout drawings, traffic management inc vehicle swept path analysis, alignment drawings. Production of 3D models associated with some/all of the above Still interested, does this sound like you? Extensive experience working as Senior Technician Competent with Autodesk Navisworks, ReCap or similar Bentley software packages Competent with at least two of the following: Civil 3D, Plant 3D, Revit, MicroStation, AutoCAD Solid works, Inventor Previous experience in the utility and/or marine pipeline sector Working knowledge of BS EN ISO 19650 BIM workflows Previous experience of Projectwise or similar data management software What's in it for you? 27 days holiday, plus bank holidays with the option to buy an additional 2 days holiday each year, holidays increase with length of service Discretionary annual bonus and annual salary review Above market rate contributory pension scheme Life assurance, health screening and enhanced sick pay Enhanced maternity and paternity pay and a maternity returners bonus Extra weeks holiday for all employees getting married and a wedding bonus Subsidised canteen facilities in core locations Dedicated and continued investment in your professional development Other Murphy benefits include retail discounts and cashback, discounted gym memberships, cycle to work scheme etc About Murphy Murphy isformally recognised as a sector leading employer, Gold Investors In People accredited along with reported operating profit up 57% on prior year. At Murphy, we are incredibly proud of our diverse workforce. Not only do our people represent over 60 different nationalities, but they also represent a wide range of backgrounds, ethnicities and ages. With a forward order book of £5.8b and £39m Invested in environmentally friendly plant there really is If you are unable to apply via the usual process, please call Michelle Penlington on to discuss in more detail. Murphy is unable to employ anyone who does not have the legal right to live and work in the UK Screen readers cannot read the following searchable map.
Jul 04, 2025
Full time
Murphy is recruiting for a Senior Digital Coordinator to work with Murphy Applied Engineering . Our engineering teams represent a multi-disciplined range of engineering skills, adding value across all our sectors, and pushing the boundaries of digital construction, engineering innovation and design to deliver intelligent, sustainable and economical engineering solutions. Under the banner of Murphy Applied Engineering, our in-house teams include civil, structural, mechanical, geotechnical and process engineers. They design both permanent and temporary works for projects in all our locations and are a trusted source of expert advice for both Murphy colleagues and external customers. A day in the life of a Murphy Senior Digital Coordinator Lead technician on multiple projects, supervising and taking responsibility for the co-ordination, production, checking and approval of technical drawings / models. Review draughting requests and propose solutions, including preparation of cost estimates for internal and external clients. Produce monthly forecasts for MAE technician workload to facilitate resourcing requirements Identify recruitment requirements and advise whether temporary/permanent staff are required & manage the recruitment process for all technicians Advise colleagues on technical matters associated with the use of software packages Conduct professional development reviews with MAE technicians every six months, providing mentoring for improvement in technical skills and professional development Identification and organisation of training requirements for MAE technicians supported by the JMS digital team Use a combination of general and specialist technical knowledge and understanding of existing and emerging technology. Thorough knowledge and understanding of BIM standards and their application (BS EN ISO 19650) Develop work flow processes and procedures for various project types Responsibility for reviewing, updating and implementation of JMS CAD standards with support from the Digital Manager Carry out regular quality audits/reviews to ensure drawings and models are complying with company standards Take responsibility as a super user/administrator for JMS drawing and data management software supporting the Murphy principle of using the CDE. Co-ordination of BIM related activities in accordance with the project BIM execution plan. Knowledge and experience of mapping coordinate systems and the use of GPS with Ordnance Survey mapping Ensure best practice with document control and information management. Knowledge and experience of producing some/all of the following drawing types: G.A's, RC Detailing, fabrication drawings, trenchless crossing G.A's and long section drawings, site establishment & layout drawings, traffic management inc vehicle swept path analysis, alignment drawings. Production of 3D models associated with some/all of the above Still interested, does this sound like you? Extensive experience working as Senior Technician Competent with Autodesk Navisworks, ReCap or similar Bentley software packages Competent with at least two of the following: Civil 3D, Plant 3D, Revit, MicroStation, AutoCAD Solid works, Inventor Previous experience in the utility and/or marine pipeline sector Working knowledge of BS EN ISO 19650 BIM workflows Previous experience of Projectwise or similar data management software What's in it for you? 27 days holiday, plus bank holidays with the option to buy an additional 2 days holiday each year, holidays increase with length of service Discretionary annual bonus and annual salary review Above market rate contributory pension scheme Life assurance, health screening and enhanced sick pay Enhanced maternity and paternity pay and a maternity returners bonus Extra weeks holiday for all employees getting married and a wedding bonus Subsidised canteen facilities in core locations Dedicated and continued investment in your professional development Other Murphy benefits include retail discounts and cashback, discounted gym memberships, cycle to work scheme etc About Murphy Murphy isformally recognised as a sector leading employer, Gold Investors In People accredited along with reported operating profit up 57% on prior year. At Murphy, we are incredibly proud of our diverse workforce. Not only do our people represent over 60 different nationalities, but they also represent a wide range of backgrounds, ethnicities and ages. With a forward order book of £5.8b and £39m Invested in environmentally friendly plant there really is If you are unable to apply via the usual process, please call Michelle Penlington on to discuss in more detail. Murphy is unable to employ anyone who does not have the legal right to live and work in the UK Screen readers cannot read the following searchable map.
