United States Digital Space LLC
Marqeta is looking for a Senior Director, Market Operations to lead our European go-to-market execution across Solution Engineering, Delivery, and Program Implementation. Reporting to the European Market Owner, you will own the end-to-end customer journey-from pre-sales solutioning through to program launch and expansion-while building the operational infrastructure needed to scale Marqeta's European business. This is a senior leadership role requiring both strategic vision and operational rigour. You will shape how Marqeta delivers for its customers in Europe, driving Time to Value improvements, enabling revenue growth, and ensuring excellence across our card network and BIN delivery operations. NOTE: This is a hybrid role and requires employees to be based within 35 miles of our London office. You will be expected to work on-site two days a week, on Tuesday and Thursday, with the flexibility to work remotely on the other days. The Talent team will share more details if selected for the "Recruiter" Interview. We'd love for you to join us! The Impact You'll Have European Solutions Engineering and Delivery Own and scale the Solution Engineering and Delivery organisations supporting issuer processing and program management customers across Europe. Define clear engagement models with Sales and Account Management across the full customer lifecycle: pre-sales, onboarding, implementation, and expansion. Build and maintain a standardized Solutions & Delivery framework that drives consistency, speed, and quality: Measurable KPIs spanning Time to Value, delivery quality, predictability, and customer satisfaction. Automation, process simplification, and reusable solution components. Ensure all solution designs are scalable, compliant, and aligned to Marqeta's product and market strategy. Card BIN Delivery Operations Own Marqeta's Card BIN delivery teams in Europe, integrating people, processes, and governance into a unified operating model. Standardise BIN onboarding, certification, and lifecycle management processes to ensure reliability and compliance. Build a scalable BIN operating model that supports future growth in European volumes and program complexity. Card Network Operations Serve as Marqeta's senior operational owner for European card network relationships (e.g., Visa, Mastercard). Ensure operational readiness, certification compliance, and execution excellence across all network obligations. Act as the escalation point for delivery, implementation, and network-related operational issues. Translate network rules, mandates, and changes into clear, actionable delivery plans for internal teams. Cross-Functional Integration Drive tight alignment between Sales, Account Management, Solution Engineering, Delivery, and BIN Operations to create a seamless customer experience. Eliminate handoff friction, duplicated effort, and unclear ownership across the customer journey. Partner with Product, Technology, Compliance, Risk, and Legal to ensure solutions are deliverable, compliant, and scalable-and to feed delivery insights back into the product roadmap. Strategic Growth and Organisational Scaling Translate European market strategy into team structure, capacity models, investment priorities, and delivery excellence metrics. Partner with Revenue Leadership to support multi-year European growth objectives and organisational development. Build an operational culture grounded in predictability, accountability, quality, and continuous improvement. Who You Are 15+ years of experience leading Solution Engineering, Delivery, Implementation, or Customer Operations teams in payments or financial services. 10+ years scaling and leading large customer-facing operational organisations in high-growth environments. Deep expertise across the payments ecosystem, including one or more of: issuer processing, program management, card networks, and BIN sponsorship models. Operational Excellence Strong background in process design, operational transformation, and customer journey improvement. Demonstrated success reducing Time to Value and improving customer outcomes through structured operational programs. Proven experience integrating teams or building unified operating models from multiple delivery organizations. Leadership and Influence Track record of building and developing high-performance teams, including growing leaders and managers. Ability to influence and build trust with senior internal stakeholders and external partners, including customers and card networks. A strategic yet hands-on leader-equally comfortable setting vision and rolling up their sleeves to drive execution. Ways of Working Comfortable operating in a fast-moving, international, matrixed organization. Strong communicator who can bridge the gap between technical delivery teams and commercial leadership. High ownership mentality with a bias toward simplification, clarity, and getting things done. Typical Process Application Submission Recruiter video call Hiring manager video call Virtual "Onsite" consisting of 4-5, 45 min calls Presentation Round to team Offer! Compensation and Benefits Premium Private Medical and Dental coverage Generous time off program with additional "Floating Holiday days" Retirement savings program with company contribution Equity in a publicly-traded company and an Employee Stock Purchase Program Monthly stipend to support our remote work model Annual development stipend to support our people's growth and development Family-forming benefits and up to 20 weeks of Parental Leave Wellbeing programs i.e. Modern Health, HealthKick and much more
Marqeta is looking for a Senior Director, Market Operations to lead our European go-to-market execution across Solution Engineering, Delivery, and Program Implementation. Reporting to the European Market Owner, you will own the end-to-end customer journey-from pre-sales solutioning through to program launch and expansion-while building the operational infrastructure needed to scale Marqeta's European business. This is a senior leadership role requiring both strategic vision and operational rigour. You will shape how Marqeta delivers for its customers in Europe, driving Time to Value improvements, enabling revenue growth, and ensuring excellence across our card network and BIN delivery operations. NOTE: This is a hybrid role and requires employees to be based within 35 miles of our London office. You will be expected to work on-site two days a week, on Tuesday and Thursday, with the flexibility to work remotely on the other days. The Talent team will share more details if selected for the "Recruiter" Interview. We'd love for you to join us! The Impact You'll Have European Solutions Engineering and Delivery Own and scale the Solution Engineering and Delivery organisations supporting issuer processing and program management customers across Europe. Define clear engagement models with Sales and Account Management across the full customer lifecycle: pre-sales, onboarding, implementation, and expansion. Build and maintain a standardized Solutions & Delivery framework that drives consistency, speed, and quality: Measurable KPIs spanning Time to Value, delivery quality, predictability, and customer satisfaction. Automation, process simplification, and reusable solution components. Ensure all solution designs are scalable, compliant, and aligned to Marqeta's product and market strategy. Card BIN Delivery Operations Own Marqeta's Card BIN delivery teams in Europe, integrating people, processes, and governance into a unified operating model. Standardise BIN onboarding, certification, and lifecycle management processes to ensure reliability and compliance. Build a scalable BIN operating model that supports future growth in European volumes and program complexity. Card Network Operations Serve as Marqeta's senior operational owner for European card network relationships (e.g., Visa, Mastercard). Ensure operational readiness, certification compliance, and execution excellence across all network obligations. Act as the escalation point for delivery, implementation, and network-related operational issues. Translate network rules, mandates, and changes into clear, actionable delivery plans for internal teams. Cross-Functional Integration Drive tight alignment between Sales, Account Management, Solution Engineering, Delivery, and BIN Operations to create a seamless customer experience. Eliminate handoff friction, duplicated effort, and unclear ownership across the customer journey. Partner with Product, Technology, Compliance, Risk, and Legal to ensure solutions are deliverable, compliant, and scalable-and to feed delivery insights back into the product roadmap. Strategic Growth and Organisational Scaling Translate European market strategy into team structure, capacity models, investment priorities, and delivery excellence metrics. Partner with Revenue Leadership to support multi-year European growth objectives and organisational development. Build an operational culture grounded in predictability, accountability, quality, and continuous improvement. Who You Are 15+ years of experience leading Solution Engineering, Delivery, Implementation, or Customer Operations teams in payments or financial services. 10+ years scaling and leading large customer-facing operational organisations in high-growth environments. Deep expertise across the payments ecosystem, including one or more of: issuer processing, program management, card networks, and BIN sponsorship models. Operational Excellence Strong background in process design, operational transformation, and customer journey improvement. Demonstrated success reducing Time to Value and improving customer outcomes through structured operational programs. Proven experience integrating teams or building unified operating models from multiple delivery organizations. Leadership and Influence Track record of building and developing high-performance teams, including growing leaders and managers. Ability to influence and build trust with senior internal stakeholders and external partners, including customers and card networks. A strategic yet hands-on leader-equally comfortable setting vision and rolling up their sleeves to drive execution. Ways of Working Comfortable operating in a fast-moving, international, matrixed organization. Strong communicator who can bridge the gap between technical delivery teams and commercial leadership. High ownership mentality with a bias toward simplification, clarity, and getting things done. Typical Process Application Submission Recruiter video call Hiring manager video call Virtual "Onsite" consisting of 4-5, 45 min calls Presentation Round to team Offer! Compensation and Benefits Premium Private Medical and Dental coverage Generous time off program with additional "Floating Holiday days" Retirement savings program with company contribution Equity in a publicly-traded company and an Employee Stock Purchase Program Monthly stipend to support our remote work model Annual development stipend to support our people's growth and development Family-forming benefits and up to 20 weeks of Parental Leave Wellbeing programs i.e. Modern Health, HealthKick and much more
NOV
Cammachmore, Kincardineshire
Job Description About the Role The Business Development Manager - Europe & Africa is responsible for identifying, developing, and securing new business opportunities across assigned markets within NOV's XL Systems business. Reporting to the Regional Sales Manager, this role focuses on new customer acquisition, market expansion, and long-term strategic growth across Europe and Africa. Acting as the front end of NOV's growth engine, you will engage with operators, senior decision-makers, and strategic partners to identify and shape early-stage opportunities, influence project specifications, and position NOV's XL Systems solutions as the preferred choice for conductor, casing, and connector applications. Qualified opportunities will be transitioned to the Account Management team for execution and delivery. Success in this role will be measured by the quality of opportunities created, strategic market positioning, pipeline development, and contribution to sustainable business growth across the region. About the Company NOV delivers technology-driven equipment, systems, services, and software solutions supporting energy production and industrial operations worldwide. Through a global network of engineering, manufacturing, and service facilities, NOV helps customers improve safety, efficiency, reliability, and operational performance. XL Systems, part of NOV's Energy Products & Services segment, is a leading provider of conductor, casing, and connector solutions supporting some of the world's most demanding offshore and onshore energy projects. With manufacturing facilities in Batam, Indonesia and Beaumont, Texas, and commercial operations supporting customers globally, XL Systems combines engineering expertise with industry-leading technology to deliver innovative solutions for the energy sector.\ What We Offer Private healthcare, pension scheme, life assurance, and critical illness cover Gym membership support and cycle-to-work scheme Flexible working arrangements with remote working options within the UK Ownership of a strategically important region spanning Europe and Africa Exposure to senior decision-makers within major international energy operators Opportunities to work across global engineering, manufacturing, supply chain, and commercial teams Industry-leading technical training and product development opportunities Long-term career progression into senior commercial, regional leadership, and global business development roles International travel and exposure to diverse energy markets Key Responsibilities Identify, develop, and secure new business opportunities across Europe and Africa to support regional growth objectives Build and maintain relationships with operators, EPCs, drilling contractors, and key industry stakeholders Develop market intelligence and identify emerging opportunities, customer needs, and competitive activity Position XL Systems products and solutions for inclusion in customer specifications and tender opportunities Generate and maintain a robust pipeline of qualified opportunities aligned with strategic growth targets Collaborate with engineering, manufacturing, supply chain, and commercial teams to support opportunity development and customer engagement. Present technical and commercial value propositions to senior customer stakeholders and decision-makers Utilise CRM systems to manage customer activity, opportunity tracking, forecasting, and reporting Represent NOV and XL Systems at customer meetings, industry events, and conferences Support the successful transition of qualified opportunities to Account Management teams for execution and ongoing customer support Desired Responsibilities Contribute to regional business development strategies and market-entry initiatives Support broader commercial improvement initiatives and cross-functional growth projects Provide market insights and customer feedback to support product development and strategic planning activities Qualifications & Skills Essential Qualifications Demonstrated business development experience within the Oil & Gas industry Strong understanding of OCTG products, large OD conductor and casing systems, and connector solutions Proven track record of identifying and developing new business opportunities and customer relationships Experience engaging with senior customer stakeholders and influencing commercial outcomes Proficiency with Microsoft Office 365 applications, including PowerPoint, Excel, Word, and Teams Experience using CRM systems for opportunity management and sales pipeline development Strong commercial awareness and understanding of complex sales cycles Full UK work authorisation (visa sponsorship is not available for this position) Ability and willingness to travel extensively throughout Europe and Africa Desired Qualifications Degree, HND, or Business Diploma in an Engineering-related discipline Previous experience working within an OEM environment Established network of contacts within energy operators and key industry stakeholders Knowledge of European and African Oil & Gas markets Experience supporting strategic market-entry and regional growth initiatives Additional commercial, sales, or business development qualifications Soft Skills To be successful in this role, you will demonstrate: Exceptional relationship-building and networking skills A proactive, self-driven approach with the ability to work independently Strong strategic thinking and market assessment capabilities Commercial acumen and customer-focused decision making Resilience and persistence when pursuing new business opportunities Excellent communication, presentation, and influencing skills Strong organisational and planning abilities A collaborative mindset with the ability to work effectively across global teams High levels of initiative, ownership, and accountability Why Join Us? This is an opportunity to drive business growth across one of the world's most dynamic energy regions while working with industry-leading technology, global teams, and customers that shape the future of the oil and gas industry. At NOV, you will have the autonomy to build relationships, influence strategic opportunities, and create meaningful business impact across a large and diverse region. You will work alongside experienced commercial, engineering, and operational teams while developing expertise in highly specialised products and solutions. Whether your ambition is to become a regional commercial leader, expand into global business development, or broaden your exposure across international energy markets, NOV provides the platform, support, and opportunities to help you achieve your career goals. About Us Every day, the oil and gas industry's best minds put more than 150 years of experience to work to help our customers achieve lasting success. We Power the Industry that Powers the World Throughout every region in the world and across every area of drilling and production, our family of companies has provided the technical expertise, advanced equipment, and operational support necessary for success-now and in the future. Global Family We are a global family of thousands of individuals, working as one team to create a lasting impact for ourselves, our customers, and the communities where we live and work. Purposeful Innovation Through purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better. Service Above All This drives us to anticipate our customers' needs and work with them to deliver the finest products and services on time and on budget. About the Team Corporate Our family of companies is supported by our global Corporate teams, providing expert knowledge from functions including Human Resources, Information Technology, Compliance, Finance, QHSE, Marketing and Legal centers of expertise. We are structured to provide guidance and service above all to all our business operations.
Job Description About the Role The Business Development Manager - Europe & Africa is responsible for identifying, developing, and securing new business opportunities across assigned markets within NOV's XL Systems business. Reporting to the Regional Sales Manager, this role focuses on new customer acquisition, market expansion, and long-term strategic growth across Europe and Africa. Acting as the front end of NOV's growth engine, you will engage with operators, senior decision-makers, and strategic partners to identify and shape early-stage opportunities, influence project specifications, and position NOV's XL Systems solutions as the preferred choice for conductor, casing, and connector applications. Qualified opportunities will be transitioned to the Account Management team for execution and delivery. Success in this role will be measured by the quality of opportunities created, strategic market positioning, pipeline development, and contribution to sustainable business growth across the region. About the Company NOV delivers technology-driven equipment, systems, services, and software solutions supporting energy production and industrial operations worldwide. Through a global network of engineering, manufacturing, and service facilities, NOV helps customers improve safety, efficiency, reliability, and operational performance. XL Systems, part of NOV's Energy Products & Services segment, is a leading provider of conductor, casing, and connector solutions supporting some of the world's most demanding offshore and onshore energy projects. With manufacturing facilities in Batam, Indonesia and Beaumont, Texas, and commercial operations supporting customers globally, XL Systems combines engineering expertise with industry-leading technology to deliver innovative solutions for the energy sector.\ What We Offer Private healthcare, pension scheme, life assurance, and critical illness cover Gym membership support and cycle-to-work scheme Flexible working arrangements with remote working options within the UK Ownership of a strategically important region spanning Europe and Africa Exposure to senior decision-makers within major international energy operators Opportunities to work across global engineering, manufacturing, supply chain, and commercial teams Industry-leading technical training and product development opportunities Long-term career progression into senior commercial, regional leadership, and global business development roles International travel and exposure to diverse energy markets Key Responsibilities Identify, develop, and secure new business opportunities across Europe and Africa to support regional growth objectives Build and maintain relationships with operators, EPCs, drilling contractors, and key industry stakeholders Develop market intelligence and identify emerging opportunities, customer needs, and competitive activity Position XL Systems products and solutions for inclusion in customer specifications and tender opportunities Generate and maintain a robust pipeline of qualified opportunities aligned with strategic growth targets Collaborate with engineering, manufacturing, supply chain, and commercial teams to support opportunity development and customer engagement. Present technical and commercial value propositions to senior customer stakeholders and decision-makers Utilise CRM systems to manage customer activity, opportunity tracking, forecasting, and reporting Represent NOV and XL Systems at customer meetings, industry events, and conferences Support the successful transition of qualified opportunities to Account Management teams for execution and ongoing customer support Desired Responsibilities Contribute to regional business development strategies and market-entry initiatives Support broader commercial improvement initiatives and cross-functional growth projects Provide market insights and customer feedback to support product development and strategic planning activities Qualifications & Skills Essential Qualifications Demonstrated business development experience within the Oil & Gas industry Strong understanding of OCTG products, large OD conductor and casing systems, and connector solutions Proven track record of identifying and developing new business opportunities and customer relationships Experience engaging with senior customer stakeholders and influencing commercial outcomes Proficiency with Microsoft Office 365 applications, including PowerPoint, Excel, Word, and Teams Experience using CRM systems for opportunity management and sales pipeline development Strong commercial awareness and understanding of complex sales cycles Full UK work authorisation (visa sponsorship is not available for this position) Ability and willingness to travel extensively throughout Europe and Africa Desired Qualifications Degree, HND, or Business Diploma in an Engineering-related discipline Previous experience working within an OEM environment Established network of contacts within energy operators and key industry stakeholders Knowledge of European and African Oil & Gas markets Experience supporting strategic market-entry and regional growth initiatives Additional commercial, sales, or business development qualifications Soft Skills To be successful in this role, you will demonstrate: Exceptional relationship-building and networking skills A proactive, self-driven approach with the ability to work independently Strong strategic thinking and market assessment capabilities Commercial acumen and customer-focused decision making Resilience and persistence when pursuing new business opportunities Excellent communication, presentation, and influencing skills Strong organisational and planning abilities A collaborative mindset with the ability to work effectively across global teams High levels of initiative, ownership, and accountability Why Join Us? This is an opportunity to drive business growth across one of the world's most dynamic energy regions while working with industry-leading technology, global teams, and customers that shape the future of the oil and gas industry. At NOV, you will have the autonomy to build relationships, influence strategic opportunities, and create meaningful business impact across a large and diverse region. You will work alongside experienced commercial, engineering, and operational teams while developing expertise in highly specialised products and solutions. Whether your ambition is to become a regional commercial leader, expand into global business development, or broaden your exposure across international energy markets, NOV provides the platform, support, and opportunities to help you achieve your career goals. About Us Every day, the oil and gas industry's best minds put more than 150 years of experience to work to help our customers achieve lasting success. We Power the Industry that Powers the World Throughout every region in the world and across every area of drilling and production, our family of companies has provided the technical expertise, advanced equipment, and operational support necessary for success-now and in the future. Global Family We are a global family of thousands of individuals, working as one team to create a lasting impact for ourselves, our customers, and the communities where we live and work. Purposeful Innovation Through purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better. Service Above All This drives us to anticipate our customers' needs and work with them to deliver the finest products and services on time and on budget. About the Team Corporate Our family of companies is supported by our global Corporate teams, providing expert knowledge from functions including Human Resources, Information Technology, Compliance, Finance, QHSE, Marketing and Legal centers of expertise. We are structured to provide guidance and service above all to all our business operations.
