Marketing Assistant £25,000 - £27,000 + Bonus + Excellent Benefits Hybrid London Leading membership association seeks a highly ambitious and talented Marketing Assistant to join their fast-growing team. Our client delivers world-leading series of events, alongside an active research and policy agenda aimed at driving meaningful change and innovation. Your Role Reporting to the Head of Events Marketing, the candidate will assist to deliver core elements of the events marketing and communications campaigns within budget whilst implementing new tactics to acquire new delegates and visitors to grow the events. The ideal candidate for this role will demonstrate good initiative, be a strong communicator and have the ability to work well in a fast-paced environment. Core responsibilities: Develop, manage and deliver the event's marketing campaign schedule on time and within budget Define and write campaign/ creative briefs based on the marketing plan Manage creative (on and offline assets) through all stages of design, proofing and production Communicate to, maintain and build client relations with key partners, sponsors and exhibitors Manage and select data for emails Assist planning and building the media schedule for trade press Analysis of entire marketing cycle - online and offline e.g. email campaigns, social media, etc. Manage and maintain event website with regular updates Help drive online traffic with web-related campaigns (SEO, SEM, Google ad words, PPC) Track and manage the social media campaign Copy write and create unique content across all marketing communications Write and produce e-shots, e-newsletters and all year round communications Follow up with all exhibitors, associations, and third parties' promotional activity Develop new initiatives to extend the reach of the show Brief and co-ordinate supplier agencies to initiate print production and delivery of marketing collateral. Your Profile: Solid understanding of the core member marketing disciplines and their implementation Sound knowledge of digital marketing technologies including HTML, CMS, analytics, tracking, PPC and social media Commercial acumen Fluent in spoken and written English Lipton Media is a dynamic, proactive and progressive media recruitment agency solely dedicated to the media industry. We are leaders across media sales and creative opportunities. We cover: media sales, digital media sales, print sales, exhibition sales, event sales, conference sales, outdoor sales, radio sales, marketing, conference production and editorial jobs. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Jul 23, 2025
Full time
Marketing Assistant £25,000 - £27,000 + Bonus + Excellent Benefits Hybrid London Leading membership association seeks a highly ambitious and talented Marketing Assistant to join their fast-growing team. Our client delivers world-leading series of events, alongside an active research and policy agenda aimed at driving meaningful change and innovation. Your Role Reporting to the Head of Events Marketing, the candidate will assist to deliver core elements of the events marketing and communications campaigns within budget whilst implementing new tactics to acquire new delegates and visitors to grow the events. The ideal candidate for this role will demonstrate good initiative, be a strong communicator and have the ability to work well in a fast-paced environment. Core responsibilities: Develop, manage and deliver the event's marketing campaign schedule on time and within budget Define and write campaign/ creative briefs based on the marketing plan Manage creative (on and offline assets) through all stages of design, proofing and production Communicate to, maintain and build client relations with key partners, sponsors and exhibitors Manage and select data for emails Assist planning and building the media schedule for trade press Analysis of entire marketing cycle - online and offline e.g. email campaigns, social media, etc. Manage and maintain event website with regular updates Help drive online traffic with web-related campaigns (SEO, SEM, Google ad words, PPC) Track and manage the social media campaign Copy write and create unique content across all marketing communications Write and produce e-shots, e-newsletters and all year round communications Follow up with all exhibitors, associations, and third parties' promotional activity Develop new initiatives to extend the reach of the show Brief and co-ordinate supplier agencies to initiate print production and delivery of marketing collateral. Your Profile: Solid understanding of the core member marketing disciplines and their implementation Sound knowledge of digital marketing technologies including HTML, CMS, analytics, tracking, PPC and social media Commercial acumen Fluent in spoken and written English Lipton Media is a dynamic, proactive and progressive media recruitment agency solely dedicated to the media industry. We are leaders across media sales and creative opportunities. We cover: media sales, digital media sales, print sales, exhibition sales, event sales, conference sales, outdoor sales, radio sales, marketing, conference production and editorial jobs. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Product Owner - Salesforce / CRM / Customer Management Bristol or London - 3 days a week onsite up to 67k + 15% Bonus + 28 days holiday + Private Medical + 15% pension Are you passionate about delivering exceptional customer journeys through intelligent, personalised communication? We're looking for a Product Owner - CRM / Customer Management to join a dynamic team to help shape smarter customer experiences and to lead the evolution of the company's CRM capabilities and customer communication tools. About the Role In this pivotal role, you'll bridge the gap between stakeholders and development teams to deliver impactful CRM and customer communication solutions. From push notifications and in-app messaging to email and SMS, you'll champion the tools and strategies that enable meaningful, data-driven customer interactions. As a Product Owner, you'll define, prioritise and manage the product backlog, ensuring each user story supports both customer needs and business goals. You'll work cross-functionally, aligning closely with Engineering, Data, UX/UI, Scrum Masters, and Product Managers to bring innovative solutions to life. What You'll Do Drive the implementation and evolution of the Salesforce CRM platforms Lead the development of communication tools like push, email, in-app, and SMS. Own and prioritise the product backlog, ensuring clear, actionable user stories. Collaborate with stakeholders to align product vision with business value. Analyse customer engagement data to inform feature development and optimisation. Participate in Agile ceremonies, including sprint planning, reviews, and retrospectives. About You Proven experience as a Product Owner in an Agile environment. Hands-on delivery of CRM and communications platform projects. Deep understanding of Agile practices, with experience in backlog management and user story development. Strong analytical skills with a focus on data-driven decision making. Excellent communication and stakeholder management skills. Comfortable working with cross-functional teams in a fast-paced, collaborative setting. Familiar with product tools such as JIRA, Confluence, Miro. Nice to Have Experience working with customer engagement analytics and performance metrics. Knowledge of the software development lifecycle (technical background not essential, but beneficial). Who You'll Work With You'll be part of a passionate, cross-functional squad made up of engineers, data experts, UX/UI designers, and analysts - all supported by experienced Product Managers and Scrum Masters. To apply for this opportunity please email across a copy of your CV asap
Jul 23, 2025
Full time
Product Owner - Salesforce / CRM / Customer Management Bristol or London - 3 days a week onsite up to 67k + 15% Bonus + 28 days holiday + Private Medical + 15% pension Are you passionate about delivering exceptional customer journeys through intelligent, personalised communication? We're looking for a Product Owner - CRM / Customer Management to join a dynamic team to help shape smarter customer experiences and to lead the evolution of the company's CRM capabilities and customer communication tools. About the Role In this pivotal role, you'll bridge the gap between stakeholders and development teams to deliver impactful CRM and customer communication solutions. From push notifications and in-app messaging to email and SMS, you'll champion the tools and strategies that enable meaningful, data-driven customer interactions. As a Product Owner, you'll define, prioritise and manage the product backlog, ensuring each user story supports both customer needs and business goals. You'll work cross-functionally, aligning closely with Engineering, Data, UX/UI, Scrum Masters, and Product Managers to bring innovative solutions to life. What You'll Do Drive the implementation and evolution of the Salesforce CRM platforms Lead the development of communication tools like push, email, in-app, and SMS. Own and prioritise the product backlog, ensuring clear, actionable user stories. Collaborate with stakeholders to align product vision with business value. Analyse customer engagement data to inform feature development and optimisation. Participate in Agile ceremonies, including sprint planning, reviews, and retrospectives. About You Proven experience as a Product Owner in an Agile environment. Hands-on delivery of CRM and communications platform projects. Deep understanding of Agile practices, with experience in backlog management and user story development. Strong analytical skills with a focus on data-driven decision making. Excellent communication and stakeholder management skills. Comfortable working with cross-functional teams in a fast-paced, collaborative setting. Familiar with product tools such as JIRA, Confluence, Miro. Nice to Have Experience working with customer engagement analytics and performance metrics. Knowledge of the software development lifecycle (technical background not essential, but beneficial). Who You'll Work With You'll be part of a passionate, cross-functional squad made up of engineers, data experts, UX/UI designers, and analysts - all supported by experienced Product Managers and Scrum Masters. To apply for this opportunity please email across a copy of your CV asap
At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market. Department Focus The Global Success Architects at Deliverect are a team of highly skilled professionals passionately dedicated to propelling global businesses to success in the digital age. By crafting and executing tailored solutions, we enhance digital ordering experiences, drive revenue growth, and improve operational efficiencies on a multi-regional scale. With a customer-first approach, we collaborate closely to understand unique needs and align our solutions with their objectives, working hand-in-hand with both internal and external teams for seamless integration. As trusted partners, we guide our customers through the evolving digital landscape, helping them achieve their business goals and architecting global success stories. Your Impact Your impact as an Account Service Manager will be felt daily by some of the world's largest restaurant brands, ensuring they receive exceptional service and operational excellence at every touchpoint. By owning the health of key accounts, resolving technical issues before they escalate, and driving data-informed improvements, you will directly influence customer satisfaction, retention, and product evolution. This is a role for a proactive problem-solver who thrives in a fast-paced environment and is excited to shape how Deliverect delivers value at scale. This is a full-time, hybrid role with a flexible work schedule, offering 3 days in our London or Ghent office and 2 days from the comfort of your home. What you will do Own the end-to-end operational health of assigned global accounts, ensuring seamless service delivery and alignment with SLAs Act as the primary escalation point for technical and service-related issues, driving resolution across Support, Product, and Engineering teams Deliver and maintain monthly performance and SLA reports with data-driven insights to support QBRs and strategic customer conversations Proactively identify service trends, analyze root causes, and implement preventative solutions to reduce support incidents and customer friction Build trusted relationships with enterprise stakeholders, communicating complex technical concepts in business-friendly language Support the Strategic Accounts team in planning and delivering quarterly business reviews, highlighting operational performance and service improvements Influence product and process improvements by surfacing frontline insights and recurring customer challenges Collaborate cross-functionally with internal teams to ensure customer commitments are met and exceeded across regions and time zones Continuously monitor service dashboards and internal tools to ensure no issues go undetected, escalating internally as needed Adapt quickly to evolving tools, product capabilities, and internal processes, acting as a systems expert and customer advocate Travel occasionally to attend QBRs, customer workshops, and onsite troubleshooting sessions for strategic accounts What you will Bring 3-5 years of experience in service delivery, customer support, or technical account management, ideally within SaaS, hospitality tech, or enterprise integration environments Strong understanding of APIs, system integrations, and troubleshooting techniques with the ability to interpret payloads, response codes, and logs Demonstrated experience in SLA monitoring and reporting, with a consistent track record of meeting or exceeding performance benchmarks Proficiency in analytics and reporting tools such as Looker, Google Sheets, Jira, and Intercom/zendesk/servicenow to extract insights and drive operational improvements Proven ability to proactively identify root causes, recommend solutions, and resolve complex service issues independently and with urgency Exceptional communication and stakeholder management skills, capable of translating technical topics into business-friendly insights and facilitating alignment across teams Experience working with large, global enterprise customers in a high-stakes, fast-paced environment, with an understanding of restaurant or retail operations preferred A customer-first mindset with a proactive, consultative approach to retention, problem-solving, and long-term relationship health Comfortable navigating ambiguity and change, with a self-starting attitude and ownership mentality that drives continuous process improvement Ability to influence internal stakeholders and product development teams by representing the voice of the customer with clarity and credibility A mindset of innovation, bringing creative solutions to service challenges and improving internal tools, processes, and customer experience touchpoints Join Our Innovative Journey: At Deliverect, we're not just building a platform; we're redefining how restaurants and retailers connect with their customers globally. We're looking for agile, ambitious, and resourceful team members who are excited to tackle complex challenges, take calculated risks and contribute to innovative solutions that shape the future of commerce. What You'll Gain by Joining Us: Invest in Your Growth- We provide a dedicated learning budget to help you expand your skills and knowledge in this dynamic environment. Solve Meaningful Challenges- Contribute to tackling some of the most significant challenges in the global tech industry, directly impacting the way businesses operate worldwide. Drive Innovation- Immerse yourself in a culture where innovation isn't just a buzzword - our weekly releases and new features ensure you're always working on cutting-edge solutions. Collaborate with a Global Team- Be part of a diverse, international team that values transparency, visibility, and a multitude of perspectives. Be Part of a Unicorn- Join a rapidly scaling SaaS unicorn at the forefront of the order management industry, where your contributions have significant impact. Enjoy Regionally Tailored Rewards- Our compensation and benefits packages are thoughtfully designed to reflect the unique needs of each market, ensuring you're supported with what matters most-right where you are. Our Commitment to Inclusion: We are dedicated to building a diverse and inclusive workplace where everyone feels valued and has equal opportunities to succeed. We strongly encourage applications from underrepresented groups. Important Information: 1. Fluency in English is required, with strong written and verbal communication skills being essential. 2. Applicants must possess the legal right to work in the country where the role is based, as we are currently unable to provide financial assistance for relocation or travel. 3. Please note that certain roles may require a background check as a condition of employment, and you will be informed of this during the initial screening process. If you require any accommodations or support during the recruitment process due to a disability, please do not hesitate to contact us at . Ready to shape the future of commerce with us? Explore our opportunities and apply today!
Jul 23, 2025
Full time
At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market. Department Focus The Global Success Architects at Deliverect are a team of highly skilled professionals passionately dedicated to propelling global businesses to success in the digital age. By crafting and executing tailored solutions, we enhance digital ordering experiences, drive revenue growth, and improve operational efficiencies on a multi-regional scale. With a customer-first approach, we collaborate closely to understand unique needs and align our solutions with their objectives, working hand-in-hand with both internal and external teams for seamless integration. As trusted partners, we guide our customers through the evolving digital landscape, helping them achieve their business goals and architecting global success stories. Your Impact Your impact as an Account Service Manager will be felt daily by some of the world's largest restaurant brands, ensuring they receive exceptional service and operational excellence at every touchpoint. By owning the health of key accounts, resolving technical issues before they escalate, and driving data-informed improvements, you will directly influence customer satisfaction, retention, and product evolution. This is a role for a proactive problem-solver who thrives in a fast-paced environment and is excited to shape how Deliverect delivers value at scale. This is a full-time, hybrid role with a flexible work schedule, offering 3 days in our London or Ghent office and 2 days from the comfort of your home. What you will do Own the end-to-end operational health of assigned global accounts, ensuring seamless service delivery and alignment with SLAs Act as the primary escalation point for technical and service-related issues, driving resolution across Support, Product, and Engineering teams Deliver and maintain monthly performance and SLA reports with data-driven insights to support QBRs and strategic customer conversations Proactively identify service trends, analyze root causes, and implement preventative solutions to reduce support incidents and customer friction Build trusted relationships with enterprise stakeholders, communicating complex technical concepts in business-friendly language Support the Strategic Accounts team in planning and delivering quarterly business reviews, highlighting operational performance and service improvements Influence product and process improvements by surfacing frontline insights and recurring customer challenges Collaborate cross-functionally with internal teams to ensure customer commitments are met and exceeded across regions and time zones Continuously monitor service dashboards and internal tools to ensure no issues go undetected, escalating internally as needed Adapt quickly to evolving tools, product capabilities, and internal processes, acting as a systems expert and customer advocate Travel occasionally to attend QBRs, customer workshops, and onsite troubleshooting sessions for strategic accounts What you will Bring 3-5 years of experience in service delivery, customer support, or technical account management, ideally within SaaS, hospitality tech, or enterprise integration environments Strong understanding of APIs, system integrations, and troubleshooting techniques with the ability to interpret payloads, response codes, and logs Demonstrated experience in SLA monitoring and reporting, with a consistent track record of meeting or exceeding performance benchmarks Proficiency in analytics and reporting tools such as Looker, Google Sheets, Jira, and Intercom/zendesk/servicenow to extract insights and drive operational improvements Proven ability to proactively identify root causes, recommend solutions, and resolve complex service issues independently and with urgency Exceptional communication and stakeholder management skills, capable of translating technical topics into business-friendly insights and facilitating alignment across teams Experience working with large, global enterprise customers in a high-stakes, fast-paced environment, with an understanding of restaurant or retail operations preferred A customer-first mindset with a proactive, consultative approach to retention, problem-solving, and long-term relationship health Comfortable navigating ambiguity and change, with a self-starting attitude and ownership mentality that drives continuous process improvement Ability to influence internal stakeholders and product development teams by representing the voice of the customer with clarity and credibility A mindset of innovation, bringing creative solutions to service challenges and improving internal tools, processes, and customer experience touchpoints Join Our Innovative Journey: At Deliverect, we're not just building a platform; we're redefining how restaurants and retailers connect with their customers globally. We're looking for agile, ambitious, and resourceful team members who are excited to tackle complex challenges, take calculated risks and contribute to innovative solutions that shape the future of commerce. What You'll Gain by Joining Us: Invest in Your Growth- We provide a dedicated learning budget to help you expand your skills and knowledge in this dynamic environment. Solve Meaningful Challenges- Contribute to tackling some of the most significant challenges in the global tech industry, directly impacting the way businesses operate worldwide. Drive Innovation- Immerse yourself in a culture where innovation isn't just a buzzword - our weekly releases and new features ensure you're always working on cutting-edge solutions. Collaborate with a Global Team- Be part of a diverse, international team that values transparency, visibility, and a multitude of perspectives. Be Part of a Unicorn- Join a rapidly scaling SaaS unicorn at the forefront of the order management industry, where your contributions have significant impact. Enjoy Regionally Tailored Rewards- Our compensation and benefits packages are thoughtfully designed to reflect the unique needs of each market, ensuring you're supported with what matters most-right where you are. Our Commitment to Inclusion: We are dedicated to building a diverse and inclusive workplace where everyone feels valued and has equal opportunities to succeed. We strongly encourage applications from underrepresented groups. Important Information: 1. Fluency in English is required, with strong written and verbal communication skills being essential. 2. Applicants must possess the legal right to work in the country where the role is based, as we are currently unable to provide financial assistance for relocation or travel. 3. Please note that certain roles may require a background check as a condition of employment, and you will be informed of this during the initial screening process. If you require any accommodations or support during the recruitment process due to a disability, please do not hesitate to contact us at . Ready to shape the future of commerce with us? Explore our opportunities and apply today!
Business Intel Engineer I, Japan Central Ops Central Operations (CO) は Amazon Logistics での新しいアプロチと仕事のやり方を追求し ますます複雑になり成長するラストマイル配送ネットワクを実行するためのスケラブルなソリュションを提供するチムです COは Route planning, Scheduling and Forecasting, On Road ManagementなどのLast mileでの配送の重要なプロセスに責任を持ち そのやり方をスケラブルな方法を継続的に変革するというビジョンを持っています 私たちはチムに加わり Central Operations (CO)内で使用されるプロセスとテクノロジの改善を推進するシニア プログラム マネジャを探しています この人材は 曖昧性の高い新しいチムで優れた能力を発揮し 成長させることができる能力が必要です このポジションに就かれる方は大局的に考え 独自のアイデアを開発し Transportation Team, Last Mile Tech Team Operations およびBusiness Development Teamに直接影響を与えて連携して COをさらに拡大するための戦略的アプロチを開発する責任を負います Central Operations (CO) is a team that explores new approaches and ways of working at Amazon Logistics, delivering scalable solutions for running increasingly complex and growing last-mile delivery networks. The CO is responsible for the critical processes of last mile delivery, such as Route planning, Scheduling and Forecasting, On Road Management, and has a vision to continually transform the way we do this in a scalable manner. We are looking for Program Manager to join our team to launch new programs, drive improvements to the processes and technology used within Central Operations (CO). Program Manager must be able to excel and grow in a new team with high ambiguity. In this role, you will think big, develop original ideas, and directly influence and collaborate with the Transportation team, Last Mile Tech team, Operations, and business development teams to further expand Central Operations also responsible for developing strategic approaches. Key job responsibilities • プログラム (ミッション ビジョン 理念) を定義し 目標を設定し デタを分析し 指標で定量化された改善を推進します • ビジネス上の問題 自動化の限界 Scaling Factorとテクノロジの限界 およびリダの意思決定の背景を理解しプログラムを推進する • 複数のプロジェクトとタスクを同時に管理し 社内のビジネス パトナに影響を与え 交渉し コミュニケションを取る • チム プロセス システム間のギャップを監督する • ビジネスリスクを特定して軽減する (障害となる前に) • クリティカル パスのスケジュルが確実に守られ リソスのニズが理解され プロジェクトの優先順位がSenior Managementに見えるようにする • 運用 製品チム エンジニアリング チムと緊密に連携して根本原因を特定し システムの機能と信頼性の向上に関連する複雑な問題を解決します • 計画と分析において他のアナリストや BI エンジニアと協力して ビジネス目標を達成するための分析ソリュションを構築する • Define the program (mission, vision, tenets), set objectives, analyze data, and drive improvements that are quantified with metrics • Seek to understand business problems, automation limitations, scaling factors, boundary conditions and reasons behind leadership decisions • Manage multiple projects and tasks simultaneously and influence, negotiate, and communicate with internal business partners • Oversee gaps between teams, processes and systems • Identify and mitigate risks (before they become roadblocks) • Ensure critical path timelines are met, resource needs are understood and project prioritization is visible to senior leadership • Work closely with operations, product teams and engineering teams to root cause and solve complex problems related to increasing capability and reliability of our systems • Partnering with other analysts and BI engineers in planning and analytics to build analytical solutions to deliver on business goals BASIC QUALIFICATIONS PREFERRED QUALIFICATIONS - 3年以上にわたり エンドツエンドのデリバリを推進し その結果を上級管理職に報告した経験 - デタモデリング ウェアハウジング ETLパイプライン構築の経験 - 英語でビジネスコミュニケションを行う能力 - ビジネスレベルの日本語 - 3+ years of driving end to end delivery, and communicating results to senior leadership experience - Experience with data modeling, warehousing and building ETL pipelines - The proficiency to conduct business communication in English - Business level of Japanese Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Based on your recent activity, you may be interested in: Posted: October 8, 2024 (Updated about 13 hours ago) Posted: November 12, 2024 (Updated about 1 month ago) Posted: March 26, 2025 (Updated 3 months ago) Posted: February 11, 2025 (Updated 3 months ago) Posted: September 30, 2024 (Updated 9 months ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Jul 23, 2025
Full time
Business Intel Engineer I, Japan Central Ops Central Operations (CO) は Amazon Logistics での新しいアプロチと仕事のやり方を追求し ますます複雑になり成長するラストマイル配送ネットワクを実行するためのスケラブルなソリュションを提供するチムです COは Route planning, Scheduling and Forecasting, On Road ManagementなどのLast mileでの配送の重要なプロセスに責任を持ち そのやり方をスケラブルな方法を継続的に変革するというビジョンを持っています 私たちはチムに加わり Central Operations (CO)内で使用されるプロセスとテクノロジの改善を推進するシニア プログラム マネジャを探しています この人材は 曖昧性の高い新しいチムで優れた能力を発揮し 成長させることができる能力が必要です このポジションに就かれる方は大局的に考え 独自のアイデアを開発し Transportation Team, Last Mile Tech Team Operations およびBusiness Development Teamに直接影響を与えて連携して COをさらに拡大するための戦略的アプロチを開発する責任を負います Central Operations (CO) is a team that explores new approaches and ways of working at Amazon Logistics, delivering scalable solutions for running increasingly complex and growing last-mile delivery networks. The CO is responsible for the critical processes of last mile delivery, such as Route planning, Scheduling and Forecasting, On Road Management, and has a vision to continually transform the way we do this in a scalable manner. We are looking for Program Manager to join our team to launch new programs, drive improvements to the processes and technology used within Central Operations (CO). Program Manager must be able to excel and grow in a new team with high ambiguity. In this role, you will think big, develop original ideas, and directly influence and collaborate with the Transportation team, Last Mile Tech team, Operations, and business development teams to further expand Central Operations also responsible for developing strategic approaches. Key job responsibilities • プログラム (ミッション ビジョン 理念) を定義し 目標を設定し デタを分析し 指標で定量化された改善を推進します • ビジネス上の問題 自動化の限界 Scaling Factorとテクノロジの限界 およびリダの意思決定の背景を理解しプログラムを推進する • 複数のプロジェクトとタスクを同時に管理し 社内のビジネス パトナに影響を与え 交渉し コミュニケションを取る • チム プロセス システム間のギャップを監督する • ビジネスリスクを特定して軽減する (障害となる前に) • クリティカル パスのスケジュルが確実に守られ リソスのニズが理解され プロジェクトの優先順位がSenior Managementに見えるようにする • 運用 製品チム エンジニアリング チムと緊密に連携して根本原因を特定し システムの機能と信頼性の向上に関連する複雑な問題を解決します • 計画と分析において他のアナリストや BI エンジニアと協力して ビジネス目標を達成するための分析ソリュションを構築する • Define the program (mission, vision, tenets), set objectives, analyze data, and drive improvements that are quantified with metrics • Seek to understand business problems, automation limitations, scaling factors, boundary conditions and reasons behind leadership decisions • Manage multiple projects and tasks simultaneously and influence, negotiate, and communicate with internal business partners • Oversee gaps between teams, processes and systems • Identify and mitigate risks (before they become roadblocks) • Ensure critical path timelines are met, resource needs are understood and project prioritization is visible to senior leadership • Work closely with operations, product teams and engineering teams to root cause and solve complex problems related to increasing capability and reliability of our systems • Partnering with other analysts and BI engineers in planning and analytics to build analytical solutions to deliver on business goals BASIC QUALIFICATIONS PREFERRED QUALIFICATIONS - 3年以上にわたり エンドツエンドのデリバリを推進し その結果を上級管理職に報告した経験 - デタモデリング ウェアハウジング ETLパイプライン構築の経験 - 英語でビジネスコミュニケションを行う能力 - ビジネスレベルの日本語 - 3+ years of driving end to end delivery, and communicating results to senior leadership experience - Experience with data modeling, warehousing and building ETL pipelines - The proficiency to conduct business communication in English - Business level of Japanese Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Based on your recent activity, you may be interested in: Posted: October 8, 2024 (Updated about 13 hours ago) Posted: November 12, 2024 (Updated about 1 month ago) Posted: March 26, 2025 (Updated 3 months ago) Posted: February 11, 2025 (Updated 3 months ago) Posted: September 30, 2024 (Updated 9 months ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
About Euromonitor: Euromonitor International leads the world in data analytics and research into markets, industries, economies and consumers. We provide truly global insight and data on thousands of products and services; we are the first destination for organisations seeking growth. With our guidance, our clients can make bold, strategic decisions with confidence. About the Role As a Business Development Executive (BDE) , you'll be at the forefront of our growth strategy-identifying, engaging, and closing new business opportunities with major organisations across Western Europe. This is more than just a sales role; it's a chance to shape how global businesses use data to drive decisions. You'll thrive in a fast-paced, international environment, working with stakeholders across borders and industries. If you're a self-starter with a passion for B2B sales and a knack for building lasting relationships, we want to hear from you. Key Responsibilities Drive new business across your territory, leveraging our strong brand and your own network. Identify and engage key decision-makers, influencers, and sponsors within target organisations. Develop and execute a strategic sales plan to meet and exceed targets. Own the full sales cycle-from prospecting and pitching to negotiation and closing. Collaborate with internal teams and global stakeholders to deliver tailored solutions. Maintain a robust pipeline and consistently hit personal sales goals. What You Bring A proven track record of success in B2B sales, ideally with large multinational clients. Exceptional communication, negotiation, and relationship-building skills. A proactive, resilient, and commercially savvy mindset. Strong organisational skills and the ability to manage complex sales processes. Fluency in English (additional European languages are a plus). Experience in data or strategic market information sales is a bonus-but not essential. Why Join Us? Be part of a globally recognised brand with a strong reputation in the market. Hybrid and flexible working hours (3 days per week onsite) Work in a collaborative, high-energy environment with ambitious, like-minded professionals. Enjoy opportunities for international exposure and career growth. Competitive compensation and performance-based incentives. Why work for Euromonitor? Our Values: We seek individuals who act with integrity We look for candidates who are curious about the world We feel that as a community, we're stronger together We seek toenable people to feel empowered We welcome candidates who bring strength in diversity International: not only do we have a very multinational workforce in each office but we communicate across our 16 offices worldwide on a daily basis. Hardworking and sociable: our staff know how to work hard and know also how to enjoy themselves! We pride ourselves on creating an appropriate work-life balance, with flexible hours and regular socialising including frequent after work meet ups, summer and Christmas parties and a whole range of other groups to be involved with. Committed to making a difference: We believe that people are looking for something worthwhile in a company beyond the workplace. Our extensive Corporate Social Responsibility Programme gives each member of staff two volunteering days a year in addition to holidays. It gives all new starters a donation amount on joining us which they can give to a charity of their choice. It sees us reaching out into the local community with our mentoring, group volunteering, and fundraising initiatives as well as supporting international charities through our website sales, matching staff sponsorship fundraising, and carbon offsetting all our flights. Excellent benefits: we offer competitive salaries, enhanced healthcare and pensions, plus generous holiday allowances, hybrid working and, in many offices, a Core Hours policy allowing flexible start and finish times to each day. Opportunities to grow: we offer extensive training and development opportunities at all levels. The vast majority of our Managers and Directors have been promoted from within and many have moved across departments as well as upwards. We pride ourselves on identifying and rewarding talent. Equal Employment Opportunity Statement: Euromonitor International does not discriminate in employment on the basis of race, colour, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability and genetic information, age, membership in an employee organization, or other non-merit factor.
Jul 22, 2025
Full time
About Euromonitor: Euromonitor International leads the world in data analytics and research into markets, industries, economies and consumers. We provide truly global insight and data on thousands of products and services; we are the first destination for organisations seeking growth. With our guidance, our clients can make bold, strategic decisions with confidence. About the Role As a Business Development Executive (BDE) , you'll be at the forefront of our growth strategy-identifying, engaging, and closing new business opportunities with major organisations across Western Europe. This is more than just a sales role; it's a chance to shape how global businesses use data to drive decisions. You'll thrive in a fast-paced, international environment, working with stakeholders across borders and industries. If you're a self-starter with a passion for B2B sales and a knack for building lasting relationships, we want to hear from you. Key Responsibilities Drive new business across your territory, leveraging our strong brand and your own network. Identify and engage key decision-makers, influencers, and sponsors within target organisations. Develop and execute a strategic sales plan to meet and exceed targets. Own the full sales cycle-from prospecting and pitching to negotiation and closing. Collaborate with internal teams and global stakeholders to deliver tailored solutions. Maintain a robust pipeline and consistently hit personal sales goals. What You Bring A proven track record of success in B2B sales, ideally with large multinational clients. Exceptional communication, negotiation, and relationship-building skills. A proactive, resilient, and commercially savvy mindset. Strong organisational skills and the ability to manage complex sales processes. Fluency in English (additional European languages are a plus). Experience in data or strategic market information sales is a bonus-but not essential. Why Join Us? Be part of a globally recognised brand with a strong reputation in the market. Hybrid and flexible working hours (3 days per week onsite) Work in a collaborative, high-energy environment with ambitious, like-minded professionals. Enjoy opportunities for international exposure and career growth. Competitive compensation and performance-based incentives. Why work for Euromonitor? Our Values: We seek individuals who act with integrity We look for candidates who are curious about the world We feel that as a community, we're stronger together We seek toenable people to feel empowered We welcome candidates who bring strength in diversity International: not only do we have a very multinational workforce in each office but we communicate across our 16 offices worldwide on a daily basis. Hardworking and sociable: our staff know how to work hard and know also how to enjoy themselves! We pride ourselves on creating an appropriate work-life balance, with flexible hours and regular socialising including frequent after work meet ups, summer and Christmas parties and a whole range of other groups to be involved with. Committed to making a difference: We believe that people are looking for something worthwhile in a company beyond the workplace. Our extensive Corporate Social Responsibility Programme gives each member of staff two volunteering days a year in addition to holidays. It gives all new starters a donation amount on joining us which they can give to a charity of their choice. It sees us reaching out into the local community with our mentoring, group volunteering, and fundraising initiatives as well as supporting international charities through our website sales, matching staff sponsorship fundraising, and carbon offsetting all our flights. Excellent benefits: we offer competitive salaries, enhanced healthcare and pensions, plus generous holiday allowances, hybrid working and, in many offices, a Core Hours policy allowing flexible start and finish times to each day. Opportunities to grow: we offer extensive training and development opportunities at all levels. The vast majority of our Managers and Directors have been promoted from within and many have moved across departments as well as upwards. We pride ourselves on identifying and rewarding talent. Equal Employment Opportunity Statement: Euromonitor International does not discriminate in employment on the basis of race, colour, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability and genetic information, age, membership in an employee organization, or other non-merit factor.
Senior Technical Business Analyst -The role Join our Product team as a Senior Technical Business Analyst and help shape the future of global finance. We're on a mission to build the world's leading platform for both crypto and fiat payments and we're looking for a sharp, driven Senior Technical Business Analyst to play a key role in that journey. You'll be part of a fast-growing team, working at the intersection of payments, e-money, and crypto. If you're naturally curious, passionate about financial technology, and thrive in a fast-paced environment, this is the role for you. This is a high-impact position that calls for deep, hands-on knowledge of payment schemes and e-money wallets. You'll work closely with product managers, engineers, and clients to deliver real business value every day. There's a lot to discover, and as we grow, you'll have plenty of room to grow with us. Key Responsibilities Drive discussions with product manager and business subject matter experts to understand the process, the problem, and then negotiate solution scenarios Perform cost-benefit analyses on different technology solutions Inform business decisions through relevant data analysis Actively engage product manager and business SMEs to translate solution needs into actionable user stories Facilitate and support product backlog management Partner with product manager / business SMEs to define & refine acceptance criteria Partner with developers on reviewing user stories for understanding and scoring Draft both technical documentation and non-functional requirements that describe how systems should behave and establish their functionality constraints Perform/coordinate user acceptance testing to ensure functionality meets business needs before each product release Secure approval & change management activities with product manager before release Analyse and model business processes to identify gaps and improve IT products and services What are we looking for? A minimum of 7 years of business analysis or project management experience Extensive experience in the payments industry (Payment Scheme, PSP, etc.) Experience (or at least strong interest in) blockchain technologies Experience gathering and consolidating requirements from cross-functional groups Strong attention to detail and excellent problem-solving skills Excellent verbal/written communication and data presentation skills, including an ability to effectively communicate with both business and technical teams Exceptional process and organisational skills with the ability to mobilise change Advanced knowledge of project/product management platforms (JIRA & Confluence strongly preferred) Advanced knowledge of common data-manipulation tools (SQL, Google Sheets) Advanced knowledge of data analytics platforms (Looker preferred) Experienced in both lean and agile methodologies (Scrum, Kanban) IIBA-CCBA certification preferred Basic proficiency in at least one of the most commonly used backend programming languages (Python, Node.JS, Java, PHP, GO, C#, C++) Familiar with version control tools and proper branching techniques (Gitlab preferred) Experience working with data warehouses (Google Cloud BigQuery), data governance, payments and treasury or capital markets systems So, what's in it for you? Our people are constantly striving to be the best through operational excellence. The professional development and learning opportunities create an agile, hardworking, conscientious, and knowledgeable team. The opportunities for personal growth are exponential. You grow as the business grows. The roles and responsibilities are broad and ever-changing, and the dynamism of BCB keeps you engaged and highly motivated. At BCB, we believe in empowering individuals to create a culture of personal growth, together, and driving empowerment from the bottom up, up-skilling every individual at every level. This means our team has a sense of commonality and belonging, driven by a shared belief in our mission. We're passionate about our business, our people, and providing 360-degree support for success. The chance to operate at the forefront of our industry You can talk to anyone in the business as there are no barriers and everyone is accessible You will be collaborating with teams on a hybrid working arrangement We value team success where every individual can grow and prosper 30 days annual leave each year 4 wellbeing days per year to prioritise your mental health 1 company volunteering day per year Strong benefits package including; Private Healthcare, Pension, Income Protection (long-term absence), Life Insurance, Menopause Policy, and an enhanced Parental Leave policy
Jul 22, 2025
Full time
Senior Technical Business Analyst -The role Join our Product team as a Senior Technical Business Analyst and help shape the future of global finance. We're on a mission to build the world's leading platform for both crypto and fiat payments and we're looking for a sharp, driven Senior Technical Business Analyst to play a key role in that journey. You'll be part of a fast-growing team, working at the intersection of payments, e-money, and crypto. If you're naturally curious, passionate about financial technology, and thrive in a fast-paced environment, this is the role for you. This is a high-impact position that calls for deep, hands-on knowledge of payment schemes and e-money wallets. You'll work closely with product managers, engineers, and clients to deliver real business value every day. There's a lot to discover, and as we grow, you'll have plenty of room to grow with us. Key Responsibilities Drive discussions with product manager and business subject matter experts to understand the process, the problem, and then negotiate solution scenarios Perform cost-benefit analyses on different technology solutions Inform business decisions through relevant data analysis Actively engage product manager and business SMEs to translate solution needs into actionable user stories Facilitate and support product backlog management Partner with product manager / business SMEs to define & refine acceptance criteria Partner with developers on reviewing user stories for understanding and scoring Draft both technical documentation and non-functional requirements that describe how systems should behave and establish their functionality constraints Perform/coordinate user acceptance testing to ensure functionality meets business needs before each product release Secure approval & change management activities with product manager before release Analyse and model business processes to identify gaps and improve IT products and services What are we looking for? A minimum of 7 years of business analysis or project management experience Extensive experience in the payments industry (Payment Scheme, PSP, etc.) Experience (or at least strong interest in) blockchain technologies Experience gathering and consolidating requirements from cross-functional groups Strong attention to detail and excellent problem-solving skills Excellent verbal/written communication and data presentation skills, including an ability to effectively communicate with both business and technical teams Exceptional process and organisational skills with the ability to mobilise change Advanced knowledge of project/product management platforms (JIRA & Confluence strongly preferred) Advanced knowledge of common data-manipulation tools (SQL, Google Sheets) Advanced knowledge of data analytics platforms (Looker preferred) Experienced in both lean and agile methodologies (Scrum, Kanban) IIBA-CCBA certification preferred Basic proficiency in at least one of the most commonly used backend programming languages (Python, Node.JS, Java, PHP, GO, C#, C++) Familiar with version control tools and proper branching techniques (Gitlab preferred) Experience working with data warehouses (Google Cloud BigQuery), data governance, payments and treasury or capital markets systems So, what's in it for you? Our people are constantly striving to be the best through operational excellence. The professional development and learning opportunities create an agile, hardworking, conscientious, and knowledgeable team. The opportunities for personal growth are exponential. You grow as the business grows. The roles and responsibilities are broad and ever-changing, and the dynamism of BCB keeps you engaged and highly motivated. At BCB, we believe in empowering individuals to create a culture of personal growth, together, and driving empowerment from the bottom up, up-skilling every individual at every level. This means our team has a sense of commonality and belonging, driven by a shared belief in our mission. We're passionate about our business, our people, and providing 360-degree support for success. The chance to operate at the forefront of our industry You can talk to anyone in the business as there are no barriers and everyone is accessible You will be collaborating with teams on a hybrid working arrangement We value team success where every individual can grow and prosper 30 days annual leave each year 4 wellbeing days per year to prioritise your mental health 1 company volunteering day per year Strong benefits package including; Private Healthcare, Pension, Income Protection (long-term absence), Life Insurance, Menopause Policy, and an enhanced Parental Leave policy
Zilch is a payment tech company on a mission to create the most empowering way to pay for anything, anywhere. Combining the best of debit, credit and savings, we give our customers the option to earn instant cashback or spread the cost of pricier purchases, completely interest free and with no late fees. Pretty great, right? We started in 2018 with a small team and a big dream - to make credit accessible to all. Since then, we've achieved double unicorn status and taken on more than 4 million customers. There are some exciting projects coming up and we've got big growth plans. Want to join us? The role. We are seeking an experienced and Senior Collections Strategy Manager to join our growing team. You will be a key member of the Credit & Fraud Risk team, responsible for building and executing data-driven, customer-centric collections strategies. You will combine deep domain expertise in collections with advanced analytics and a strong commercial mindset to balance recoveries, customer outcomes, and regulatory expectations Day to day responsibilities. Develop and execute collections and recovery strategies that are tightly integrated with credit lifecycle policies. Use SQL and Python to monitor delinquency performance, design test/control experiments, and drive insight-led enhancements to cure, recovery, and roll rates. Own the development and A/B testing of omni-channel engagement flows - SMS, email, push, app, IVR, and agent - informed by behavioral and risk signals. Lead strategy and oversight of third-party collections and debt recovery partners. Define SLAs, implement champion/challenger frameworks, and hold agencies accountable to commercial and conduct KPIs. Partner with credit risk colleagues to optimise segmentation, reduce bad debt, and ensure pre-delinquency strategies align with back-end treatment plans. Contribute to the design and tuning of collections decision engines, real-time rules, and workflow automation. Build and maintain recovery forecasts, input into provision modelling, and partner with Finance to assess vintage loss curves and recovery waterfalls. Ensure collections strategies comply with FCA rules, Consumer Duty, vulnerable customer frameworks, and internal audit standards. 5+ years in collections strategy or credit operations. Prior experience working in or closely with credit risk functions. Proven experience managing agency and legal recoveries. Demonstrated track record of optimising contact strategies through data experimentation. Advanced SQL (essential), with working knowledge of Python for data manipulation and strategy modelling. Strong understanding of regulatory requirements in collections and recoveries. A degree in Mathematics, Statistics, Engineering, Computer Science, Finance or related fields is an advantage. Benefits. Compensation & Savings: Income Protection. Share Options Scheme. 5% back on in-app purchases. £200 for WFH Setup. Private Medical Insurance including; GP consultations (video, telephone or face-to-face). Prescribed medication. In-patient, day-patient and out-patient care. Mental health support. Physiotherapy. Advanced cancer cover. Employee Assistance Programme including: Unlimited mental health sessions. 24/7 remote GP & physiotherapy. 24/7 helpline for emotional & practical support. Savings & discounts on everyday shopping. 1:1 personalised well-being consultations. Family Friendly Policies: Enhanced maternity pay. Enhanced paternity pay. Enhanced adoption pay. Enhanced shared parental leave. Learning & Development: Professional Qualifications. Professional Memberships. Learning Suite for e-courses. Internal Training Programmes. FCA & Regulatory training. Hybrid Working. Casual dress code. Workplace socials. To apply for this role, please submit your CV along with a cover letter. We acknowledge receipt of your resume for a position at Zilch and we appreciate your interest in joining our business. We will screen all applicants and select candidates whose qualifications meet our requirements. We will carefully consider your application during the initial screening and will contact you if you are selected to continue to the next stage of the recruitment process. We wish you every success. Zilch Technology is an equal opportunities employer and we encourage all applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, religion or belief. Apply for this Job Do you require a Visa Sponsorship? Do you live within commutable distance from our London Victoria office? Are you able to come to the office 3 days a week? (Monday, Wednesday and Thursday subject to change) Can you briefly share how your skills and experience align with the job requirements
Jul 22, 2025
Full time
Zilch is a payment tech company on a mission to create the most empowering way to pay for anything, anywhere. Combining the best of debit, credit and savings, we give our customers the option to earn instant cashback or spread the cost of pricier purchases, completely interest free and with no late fees. Pretty great, right? We started in 2018 with a small team and a big dream - to make credit accessible to all. Since then, we've achieved double unicorn status and taken on more than 4 million customers. There are some exciting projects coming up and we've got big growth plans. Want to join us? The role. We are seeking an experienced and Senior Collections Strategy Manager to join our growing team. You will be a key member of the Credit & Fraud Risk team, responsible for building and executing data-driven, customer-centric collections strategies. You will combine deep domain expertise in collections with advanced analytics and a strong commercial mindset to balance recoveries, customer outcomes, and regulatory expectations Day to day responsibilities. Develop and execute collections and recovery strategies that are tightly integrated with credit lifecycle policies. Use SQL and Python to monitor delinquency performance, design test/control experiments, and drive insight-led enhancements to cure, recovery, and roll rates. Own the development and A/B testing of omni-channel engagement flows - SMS, email, push, app, IVR, and agent - informed by behavioral and risk signals. Lead strategy and oversight of third-party collections and debt recovery partners. Define SLAs, implement champion/challenger frameworks, and hold agencies accountable to commercial and conduct KPIs. Partner with credit risk colleagues to optimise segmentation, reduce bad debt, and ensure pre-delinquency strategies align with back-end treatment plans. Contribute to the design and tuning of collections decision engines, real-time rules, and workflow automation. Build and maintain recovery forecasts, input into provision modelling, and partner with Finance to assess vintage loss curves and recovery waterfalls. Ensure collections strategies comply with FCA rules, Consumer Duty, vulnerable customer frameworks, and internal audit standards. 5+ years in collections strategy or credit operations. Prior experience working in or closely with credit risk functions. Proven experience managing agency and legal recoveries. Demonstrated track record of optimising contact strategies through data experimentation. Advanced SQL (essential), with working knowledge of Python for data manipulation and strategy modelling. Strong understanding of regulatory requirements in collections and recoveries. A degree in Mathematics, Statistics, Engineering, Computer Science, Finance or related fields is an advantage. Benefits. Compensation & Savings: Income Protection. Share Options Scheme. 5% back on in-app purchases. £200 for WFH Setup. Private Medical Insurance including; GP consultations (video, telephone or face-to-face). Prescribed medication. In-patient, day-patient and out-patient care. Mental health support. Physiotherapy. Advanced cancer cover. Employee Assistance Programme including: Unlimited mental health sessions. 24/7 remote GP & physiotherapy. 24/7 helpline for emotional & practical support. Savings & discounts on everyday shopping. 1:1 personalised well-being consultations. Family Friendly Policies: Enhanced maternity pay. Enhanced paternity pay. Enhanced adoption pay. Enhanced shared parental leave. Learning & Development: Professional Qualifications. Professional Memberships. Learning Suite for e-courses. Internal Training Programmes. FCA & Regulatory training. Hybrid Working. Casual dress code. Workplace socials. To apply for this role, please submit your CV along with a cover letter. We acknowledge receipt of your resume for a position at Zilch and we appreciate your interest in joining our business. We will screen all applicants and select candidates whose qualifications meet our requirements. We will carefully consider your application during the initial screening and will contact you if you are selected to continue to the next stage of the recruitment process. We wish you every success. Zilch Technology is an equal opportunities employer and we encourage all applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, religion or belief. Apply for this Job Do you require a Visa Sponsorship? Do you live within commutable distance from our London Victoria office? Are you able to come to the office 3 days a week? (Monday, Wednesday and Thursday subject to change) Can you briefly share how your skills and experience align with the job requirements
The team you'll be working with: Tangity is a global network of strategy, creativity, and design studios that is part of NTT DATA, a world leader in ICT based in Japan with over 100,000 professionals across more than 50 countries. Tangity operates 16 design studios in cities such as Lisbon, Madrid, Barcelona, London, Milan, Rome, Venice, Munich, Shanghai, Tokyo, Mexico City, and Johannesburg. Our common goal is to design solutions that improve people's lives and society. We specialize in strategy, creativity, and design, focusing on creating positive change by humanizing complexity. Our approach integrates business, service, and product design to help clients navigate their transformation journeys. Our work does not end with the launch of a product; we continue to support businesses through their evolution or radical innovation, from testing to measurement and optimization, while empowering their ways of working. We help our clients envision the future and consider the long-term impact of their solutions. What you'll be doing: As a UX Designer, you will shape the user experience of digital products, bringing creative thinking into your ideas and work. You will be responsible for driving user-centred design processes, mentoring junior designers, and collaborating with cross-functional teams to deliver exceptional and innovative solutions that meet both user needs and business objectives. Your expertise will play a crucial role in crafting seamless, engaging, and effective user experiences across multiple platforms. This role offers the opportunity to influence strategic design decisions, work on complex UX challenges, and make a significant impact on the future of our products and services. What experience you'll bring: Feel comfortable with participating in the end-to-end UX process, from research and ideation to prototyping, testing, and final delivery. Ensuring consistency, usability, and innovation across all platforms (web, mobile, desktop). Translate research findings into actionable insights that inform design decisions for improving the product Create and refine user personas, customer journeys, and empathy maps to represent different user groups and inform design decisions. Develop wireframes, prototypes, and interaction flows that effectively communicate design concepts and information architecture. Define and document interaction models, task flows, and UI specifications to ensure optimal user navigation and engagement. Collaborate with the UI design team to ensure high-quality visual alignment with the UX strategy. Work closely with product managers, developers, marketing teams, and other stakeholders to ensure the delivery of a cohesive and high-quality user experience. Provide guidance on UX best practices, ensuring that business goals are met without compromising on usability or user satisfaction. Act as a bridge between design and engineering teams, ensuring design concepts are faithfully translated into production. Provide feedback and critique to ensure high standards of design quality across the team. Champion a user-centred design culture within the organization by advocating for the importance of UX throughout the product development process. Plan and conduct A/B tests, usability tests, and heuristic evaluations to gather feedback on design prototypes and live products. Use insights from testing to refine and iterate on designs, ensuring continuous improvement of the user experience. Analyse data from analytics tools (e.g., Google Analytics, Hotjar) to identify opportunities for UX enhancements and optimization. Required Skills & Qualifications Experience: 5+ years of experience in UX design, with a proven track record of delivering successful digital products in fast-paced environments. Strong portfolio showcasing your UX design process, problem-solving skills, and the ability to deliver user-centered solutions for complex digital products. Preferred Qualifications Bachelor's or Master's degree in Design, Human-Computer Interaction (HCI), or related field. Experience working in Agile or Scrum methodologies. Who we are: We're a business with a global reach that empowers local teams, and we undertake hugely exciting work that is genuinely changing the world. Our advanced portfolio of consulting, applications, business process, cloud, and infrastructure services will allow you to achieve great things by working with brilliant colleagues, and clients, on exciting projects. Our inclusive work environment prioritises mutual respect, accountability, andcontinuous learning for all our people. This approach fosters collaboration, well-being,growth, and agility, leading to a more diverse, innovative, and competitiveorganisation. We are also proud to share that we have a range of Inclusion Networks such as: the Women's Business Network,Cultural and Ethnicity Network, LGBTQ+ & Allies Network, Neurodiversity Network and the Parent Network. For more information on Diversity, Equity and Inclusion please click here: Creating Inclusion Together at NTT DATA UK NTT DATA what we'll offer you: We offer a range of tailored benefits that support your physical, emotional, and financial wellbeing. Our Learning and Development team ensure that there are continuous growth and development opportunities for our people. We also offer the opportunity to have flexible work options. You can find more information about NTT DATA UK & Ireland here: We are an equal opportunities employer. We believe in the fair treatment of all our employees and commit to promoting equity and diversity in our employment practices. We are also a proud Disability Confident Committed Employer - we arecommitted to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us, during the application process, that they have a disability and meet the minimum requirements for the role. If you require any reasonable adjustments during the recruitment process, please let us know.Join us in building a truly diverse and empowered team. Back to search Email to a friend Apply now
Jul 22, 2025
Full time
The team you'll be working with: Tangity is a global network of strategy, creativity, and design studios that is part of NTT DATA, a world leader in ICT based in Japan with over 100,000 professionals across more than 50 countries. Tangity operates 16 design studios in cities such as Lisbon, Madrid, Barcelona, London, Milan, Rome, Venice, Munich, Shanghai, Tokyo, Mexico City, and Johannesburg. Our common goal is to design solutions that improve people's lives and society. We specialize in strategy, creativity, and design, focusing on creating positive change by humanizing complexity. Our approach integrates business, service, and product design to help clients navigate their transformation journeys. Our work does not end with the launch of a product; we continue to support businesses through their evolution or radical innovation, from testing to measurement and optimization, while empowering their ways of working. We help our clients envision the future and consider the long-term impact of their solutions. What you'll be doing: As a UX Designer, you will shape the user experience of digital products, bringing creative thinking into your ideas and work. You will be responsible for driving user-centred design processes, mentoring junior designers, and collaborating with cross-functional teams to deliver exceptional and innovative solutions that meet both user needs and business objectives. Your expertise will play a crucial role in crafting seamless, engaging, and effective user experiences across multiple platforms. This role offers the opportunity to influence strategic design decisions, work on complex UX challenges, and make a significant impact on the future of our products and services. What experience you'll bring: Feel comfortable with participating in the end-to-end UX process, from research and ideation to prototyping, testing, and final delivery. Ensuring consistency, usability, and innovation across all platforms (web, mobile, desktop). Translate research findings into actionable insights that inform design decisions for improving the product Create and refine user personas, customer journeys, and empathy maps to represent different user groups and inform design decisions. Develop wireframes, prototypes, and interaction flows that effectively communicate design concepts and information architecture. Define and document interaction models, task flows, and UI specifications to ensure optimal user navigation and engagement. Collaborate with the UI design team to ensure high-quality visual alignment with the UX strategy. Work closely with product managers, developers, marketing teams, and other stakeholders to ensure the delivery of a cohesive and high-quality user experience. Provide guidance on UX best practices, ensuring that business goals are met without compromising on usability or user satisfaction. Act as a bridge between design and engineering teams, ensuring design concepts are faithfully translated into production. Provide feedback and critique to ensure high standards of design quality across the team. Champion a user-centred design culture within the organization by advocating for the importance of UX throughout the product development process. Plan and conduct A/B tests, usability tests, and heuristic evaluations to gather feedback on design prototypes and live products. Use insights from testing to refine and iterate on designs, ensuring continuous improvement of the user experience. Analyse data from analytics tools (e.g., Google Analytics, Hotjar) to identify opportunities for UX enhancements and optimization. Required Skills & Qualifications Experience: 5+ years of experience in UX design, with a proven track record of delivering successful digital products in fast-paced environments. Strong portfolio showcasing your UX design process, problem-solving skills, and the ability to deliver user-centered solutions for complex digital products. Preferred Qualifications Bachelor's or Master's degree in Design, Human-Computer Interaction (HCI), or related field. Experience working in Agile or Scrum methodologies. Who we are: We're a business with a global reach that empowers local teams, and we undertake hugely exciting work that is genuinely changing the world. Our advanced portfolio of consulting, applications, business process, cloud, and infrastructure services will allow you to achieve great things by working with brilliant colleagues, and clients, on exciting projects. Our inclusive work environment prioritises mutual respect, accountability, andcontinuous learning for all our people. This approach fosters collaboration, well-being,growth, and agility, leading to a more diverse, innovative, and competitiveorganisation. We are also proud to share that we have a range of Inclusion Networks such as: the Women's Business Network,Cultural and Ethnicity Network, LGBTQ+ & Allies Network, Neurodiversity Network and the Parent Network. For more information on Diversity, Equity and Inclusion please click here: Creating Inclusion Together at NTT DATA UK NTT DATA what we'll offer you: We offer a range of tailored benefits that support your physical, emotional, and financial wellbeing. Our Learning and Development team ensure that there are continuous growth and development opportunities for our people. We also offer the opportunity to have flexible work options. You can find more information about NTT DATA UK & Ireland here: We are an equal opportunities employer. We believe in the fair treatment of all our employees and commit to promoting equity and diversity in our employment practices. We are also a proud Disability Confident Committed Employer - we arecommitted to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us, during the application process, that they have a disability and meet the minimum requirements for the role. If you require any reasonable adjustments during the recruitment process, please let us know.Join us in building a truly diverse and empowered team. Back to search Email to a friend Apply now
Career Opportunities with Hall and Partners A great place to work. Careers At Hall and Partners Share with friends or Subscribe! Current job opportunities are posted here as they become available. Subscribe to our RSS feeds to receive instant updates as new positions become available. Hall & Partners is a team of unconventional thinkers, obsessed with how marketing influences the relationship between people, brands and culture. Born out of ad land, we are the insight agency known for weaving creativity with science. We distil data through a strategic lens to reveal 'uncommon insights' - human truths tailored to individual brands, not black box data available to the masses. We partner with clients to shape brand strategy and optimise brand and campaign performance. Our award-winning approach amplifies insights across every business area, propelling marketing decision-making to create an unmatched competitive advantage. We do this for an eclectic group mix of brands, including 29 of Interbrand's Top 50 Best Brands and 16 of the top 20 biopharmaceutical companies. Hall & Partners is an uncommon insight agency that specialises in brand strategy, brand performance measurement, and campaign performance research. Role As an Associate Director you bring deep expertise in Quantitative insight and a passion for leveraging data to deliver fresh insight that informs superior decision making for leading brands. You'll manage and coach a small team on a portfolio of accounts that range in size and complexity, leading client relationships and ensuring we deliver quality, uncommon insights . You excel at all stages of the insights process, from writing winning proposals to insight storytelling, you delight our clients and contribute to business growth. Core responsibilities There are five core capability areas that an Associate Director at H&P delivers on 1) Client Builder - Building valuable relationships with clients As an Associate Director you will lead positive client relationships, proactively anticipate and deliver on their needs, and grow the work we do with them. You will be an expert in their strategy and planning process, and manage a team to deliver insight that has an impact on decision making, playing a lead role in client meetings, presentations, and workshops 2) Business Developer - Driving business growth with commercial acumen As an Associate Director you will be responsible for client growth and profitability. You will design research and solutions that answer client questions and play a lead role in proposal creation and pitch delivery as part of a team (with senior oversight). 3) Expert in craft - Doing the day job brilliantly You will lead a team to deliver clear and engaging stories that get to the heart of client questions and provide fresh or new insight, creating recommendations the client business can action . You are an expert in research design, complex analysis and analytics techniques, able to coach others to run projects from start to finish, and extract insight from multiple data sources, including primary/survey and non-survey data. 4) Team Player - Giving and getting the best from the team An Associate Director revels in the role of coach, proactively managing and supporting team members growth, providing feedback, inspiration and guidance, and holding regular development conversations and setting objectives for those they line manage (typically 1-2 Strategists or Senior Analysts) 5) Role model - Embodying H&P Values to build meaning for our clients and people The Hall & Partner values are all about being Creative, Curious, Courageous and Collaborative, all grounded in a strong Community. We expect all our people to demonstrate and work by these values every day. COMMUNITY We have created an inclusive and supportive environment. Everyone is encouraged to contribute, and every idea and opinion is respected. When one of us succeeds, we all celebrate. COLLABORATION We do great work by inspiring each other and having fun along the way. We forge strong connections with each other, our clients and our network by being honest and loyal partners. CREATIVITY We improvise and experiment to solve problems when solutions don't already exist. We make the complex feel simple. Our thinking delights clients and helps them see problems in a different light. CURIOSITY We never stop asking questions. We keep digging until we find genuinely uncommon insights. We're always pushing ourselves to improve the value we offer to clients. COURAGE We encourage our clients, and each other to try new things, to learn and to grow. We see every challenge as an opportunity to be bold and original. Key attributes Experience leading quantitative research projects autonomously (6+ years), with prior experience as a line manager (2-3 years) Proven management skills. Able to lead and prioritise to deliver outstanding quality on time and coach a team to do so. Strong presentation and storytelling skills. Highly motivated and driven, with a hunger to win and grow our business. Expert critical thinking skills and ability to solve problems. Able to travel occasionally as the job requires. What we offer you We believe we have a unique culture. It's a difficult thing to put into words but it's all about being challenging yet treating each other with respect. We are naturally curious, and we love to learn and discover new things. We nurture opinions and really respect people who have a point of view and aren't afraid to share their thinking. We work as teams and responsibilities sit with everyone in that team, whatever their job title. A can-do attitude goes a long way in our business, and we don't tolerate egos! We are passionate about helping our people to learn, stretch and grow. We want this to be a place where people feel challenged, as well as guided and supported. When you are not learning from some of the smartest people in insight, you can also take advantage of our Learn training program and attend interactive training sessions and "OutsideIn" sessions with industry experts, that build your skills for the future.
Jul 22, 2025
Full time
Career Opportunities with Hall and Partners A great place to work. Careers At Hall and Partners Share with friends or Subscribe! Current job opportunities are posted here as they become available. Subscribe to our RSS feeds to receive instant updates as new positions become available. Hall & Partners is a team of unconventional thinkers, obsessed with how marketing influences the relationship between people, brands and culture. Born out of ad land, we are the insight agency known for weaving creativity with science. We distil data through a strategic lens to reveal 'uncommon insights' - human truths tailored to individual brands, not black box data available to the masses. We partner with clients to shape brand strategy and optimise brand and campaign performance. Our award-winning approach amplifies insights across every business area, propelling marketing decision-making to create an unmatched competitive advantage. We do this for an eclectic group mix of brands, including 29 of Interbrand's Top 50 Best Brands and 16 of the top 20 biopharmaceutical companies. Hall & Partners is an uncommon insight agency that specialises in brand strategy, brand performance measurement, and campaign performance research. Role As an Associate Director you bring deep expertise in Quantitative insight and a passion for leveraging data to deliver fresh insight that informs superior decision making for leading brands. You'll manage and coach a small team on a portfolio of accounts that range in size and complexity, leading client relationships and ensuring we deliver quality, uncommon insights . You excel at all stages of the insights process, from writing winning proposals to insight storytelling, you delight our clients and contribute to business growth. Core responsibilities There are five core capability areas that an Associate Director at H&P delivers on 1) Client Builder - Building valuable relationships with clients As an Associate Director you will lead positive client relationships, proactively anticipate and deliver on their needs, and grow the work we do with them. You will be an expert in their strategy and planning process, and manage a team to deliver insight that has an impact on decision making, playing a lead role in client meetings, presentations, and workshops 2) Business Developer - Driving business growth with commercial acumen As an Associate Director you will be responsible for client growth and profitability. You will design research and solutions that answer client questions and play a lead role in proposal creation and pitch delivery as part of a team (with senior oversight). 3) Expert in craft - Doing the day job brilliantly You will lead a team to deliver clear and engaging stories that get to the heart of client questions and provide fresh or new insight, creating recommendations the client business can action . You are an expert in research design, complex analysis and analytics techniques, able to coach others to run projects from start to finish, and extract insight from multiple data sources, including primary/survey and non-survey data. 4) Team Player - Giving and getting the best from the team An Associate Director revels in the role of coach, proactively managing and supporting team members growth, providing feedback, inspiration and guidance, and holding regular development conversations and setting objectives for those they line manage (typically 1-2 Strategists or Senior Analysts) 5) Role model - Embodying H&P Values to build meaning for our clients and people The Hall & Partner values are all about being Creative, Curious, Courageous and Collaborative, all grounded in a strong Community. We expect all our people to demonstrate and work by these values every day. COMMUNITY We have created an inclusive and supportive environment. Everyone is encouraged to contribute, and every idea and opinion is respected. When one of us succeeds, we all celebrate. COLLABORATION We do great work by inspiring each other and having fun along the way. We forge strong connections with each other, our clients and our network by being honest and loyal partners. CREATIVITY We improvise and experiment to solve problems when solutions don't already exist. We make the complex feel simple. Our thinking delights clients and helps them see problems in a different light. CURIOSITY We never stop asking questions. We keep digging until we find genuinely uncommon insights. We're always pushing ourselves to improve the value we offer to clients. COURAGE We encourage our clients, and each other to try new things, to learn and to grow. We see every challenge as an opportunity to be bold and original. Key attributes Experience leading quantitative research projects autonomously (6+ years), with prior experience as a line manager (2-3 years) Proven management skills. Able to lead and prioritise to deliver outstanding quality on time and coach a team to do so. Strong presentation and storytelling skills. Highly motivated and driven, with a hunger to win and grow our business. Expert critical thinking skills and ability to solve problems. Able to travel occasionally as the job requires. What we offer you We believe we have a unique culture. It's a difficult thing to put into words but it's all about being challenging yet treating each other with respect. We are naturally curious, and we love to learn and discover new things. We nurture opinions and really respect people who have a point of view and aren't afraid to share their thinking. We work as teams and responsibilities sit with everyone in that team, whatever their job title. A can-do attitude goes a long way in our business, and we don't tolerate egos! We are passionate about helping our people to learn, stretch and grow. We want this to be a place where people feel challenged, as well as guided and supported. When you are not learning from some of the smartest people in insight, you can also take advantage of our Learn training program and attend interactive training sessions and "OutsideIn" sessions with industry experts, that build your skills for the future.
About the Role: Grade Level (for internal use): 11 About the Role: The Team: The Web Taxonomist will be a key member of the Enterprise Marketing Strategy and Demand Generation team, supporting the execution of a consistent enterprise-wide digital experience. Reporting to the Director of Digital Acquisition who has responsibility across paid media and search engine optimization, this role plays a crucial part in organizing and optimizing web content across S&P Global's corporate and divisional sites to ensure consistency, discoverability, and user-centric navigation. Working closely with content owners, SEO leads, UX designers, and technical teams, the Web Taxonomist will enable a more effective and scalable web experience for customers. The Impact This role is instrumental in bringing order and clarity to a complex and expansive content ecosystem. By creating and maintaining robust taxonomies and metadata structures, the Web Taxonomist ensures that content across corporate and divisions is easy to find, contextually relevant, and aligned with user intent. Their work directly supports customer journey optimization, content personalization, and search performance, thereby improving engagement and conversion. Responsibilities Develop and maintain a centralized taxonomy and metadata schema for S&P Global's enterprise web properties. Conduct audits of existing site structures and content groupings to identify inconsistencies and opportunities for enhancement. Partner with UX, SEO, content, and technical teams to ensure taxonomy supports business goals, user experience, and search optimization. Support the development of tagging frameworks for Adobe Experience Manager (AEM), Adobe Target, and personalization tools. Serve as a subject matter expert in organizing content by audience, topic, industry, and solution areas. Collaborate with global divisional teams to align taxonomy standards while accommodating unique business needs. Maintain documentation and training materials to promote adoption of taxonomy standards. Provide ongoing governance and quality control to ensure metadata integrity and consistency. What We're Looking For: Basic Required Qualifications: Education: Bachelor's degree in library science, Information Architecture, Digital Marketing, or a related field 5- 7+ years of experience in taxonomy design, metadata strategy, or content architecture in a large digital environment Familiarity with enterprise content management systems (preferably AEM), tagging tools, and digital asset management systems Understanding of SEO, UX design principles, and accessibility standards Strong communication and stakeholder engagement skills in a global organization. Additional Preferred Qualifications: Experience in B2B marketing or content-heavy organizations Background in web content strategy or digital operations Exposure to Adobe Target, Adobe Analytics, and audience segmentation tools What's In It for You? Structure:"Shape how content is categorized and discovered across a global digital ecosystem. Impact:"Enhance personalization, engagement, and findability across four business divisions. Collaboration:"Work with UX, SEO, content, and engineering teams to deliver better experiences. Growth: Advance your career in a role that sits at the intersection of content, user experience, and enterprise strategy. Return to Work: Have you taken time out for caring responsibilities and are now looking to return to work? As part of our Return to Work initiative, Restart, we are encouraging enthusiastic and talented returners to apply, and will actively support your return to the workplace. What's In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. For more information on benefits by country visit: Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, pre-employment training or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here . - Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to:" "and your request will be forwarded to the appropriate person." US Candidates Only: The EEO is the Law Poster " describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - - 20 - Professional (EEO-2 Job Categories-United States of America), MRKTNG202.2 - Middle Professional Tier II (EEO Job Group), SWP Priority - Ratings - (Strategic Workforce Planning) Job ID: 316417 Posted On: 2025-06-22 Location: London, United Kingdom
Jul 22, 2025
Full time
About the Role: Grade Level (for internal use): 11 About the Role: The Team: The Web Taxonomist will be a key member of the Enterprise Marketing Strategy and Demand Generation team, supporting the execution of a consistent enterprise-wide digital experience. Reporting to the Director of Digital Acquisition who has responsibility across paid media and search engine optimization, this role plays a crucial part in organizing and optimizing web content across S&P Global's corporate and divisional sites to ensure consistency, discoverability, and user-centric navigation. Working closely with content owners, SEO leads, UX designers, and technical teams, the Web Taxonomist will enable a more effective and scalable web experience for customers. The Impact This role is instrumental in bringing order and clarity to a complex and expansive content ecosystem. By creating and maintaining robust taxonomies and metadata structures, the Web Taxonomist ensures that content across corporate and divisions is easy to find, contextually relevant, and aligned with user intent. Their work directly supports customer journey optimization, content personalization, and search performance, thereby improving engagement and conversion. Responsibilities Develop and maintain a centralized taxonomy and metadata schema for S&P Global's enterprise web properties. Conduct audits of existing site structures and content groupings to identify inconsistencies and opportunities for enhancement. Partner with UX, SEO, content, and technical teams to ensure taxonomy supports business goals, user experience, and search optimization. Support the development of tagging frameworks for Adobe Experience Manager (AEM), Adobe Target, and personalization tools. Serve as a subject matter expert in organizing content by audience, topic, industry, and solution areas. Collaborate with global divisional teams to align taxonomy standards while accommodating unique business needs. Maintain documentation and training materials to promote adoption of taxonomy standards. Provide ongoing governance and quality control to ensure metadata integrity and consistency. What We're Looking For: Basic Required Qualifications: Education: Bachelor's degree in library science, Information Architecture, Digital Marketing, or a related field 5- 7+ years of experience in taxonomy design, metadata strategy, or content architecture in a large digital environment Familiarity with enterprise content management systems (preferably AEM), tagging tools, and digital asset management systems Understanding of SEO, UX design principles, and accessibility standards Strong communication and stakeholder engagement skills in a global organization. Additional Preferred Qualifications: Experience in B2B marketing or content-heavy organizations Background in web content strategy or digital operations Exposure to Adobe Target, Adobe Analytics, and audience segmentation tools What's In It for You? Structure:"Shape how content is categorized and discovered across a global digital ecosystem. Impact:"Enhance personalization, engagement, and findability across four business divisions. Collaboration:"Work with UX, SEO, content, and engineering teams to deliver better experiences. Growth: Advance your career in a role that sits at the intersection of content, user experience, and enterprise strategy. Return to Work: Have you taken time out for caring responsibilities and are now looking to return to work? As part of our Return to Work initiative, Restart, we are encouraging enthusiastic and talented returners to apply, and will actively support your return to the workplace. What's In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. For more information on benefits by country visit: Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, pre-employment training or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here . - Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to:" "and your request will be forwarded to the appropriate person." US Candidates Only: The EEO is the Law Poster " describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - - 20 - Professional (EEO-2 Job Categories-United States of America), MRKTNG202.2 - Middle Professional Tier II (EEO Job Group), SWP Priority - Ratings - (Strategic Workforce Planning) Job ID: 316417 Posted On: 2025-06-22 Location: London, United Kingdom
Strategic Partner Manager (Catalog Specialist), Product Lifecycle Support Amazon's Product Lifecycle Support (PLS) offers relevant post-purchase product support to customers, and empowers them to make the most of the products purchased on Amazon. By solving post-purchase product issues, we prevent avoidable returns and help the planet by extending the life of products, thereby generating positive financial and environmental impacts. PLS first launched in Q4 2015 featuring a warranty repair option for Samsung laptops surfaced during the returns process in the Online Return Center (ORC). Since then, PLS has grown substantially, and now offers customers eight product support options - (1) Live call & chat with Amazon product support agent available up to 6 months, (2) Live call & chat with the brand product support agent available up to 2 years, (3) contact the manufacturer yourself by accessing brand phone number and/ support website available up to 2 years, (4) access free warranty repair services available up to 2 years, (5) accessing free replacement parts available until return window, (6) access other sustainable end-of-life options such as trade-in, resell, refill, recycle, donate etc. available up to 2 years, (7) help yourself by watching step-by-step video instructions provided by the brand, and (8) help yourself by following step-by-step instructions provided by the brand. We are seeking a motivated Account Manager to drive brand adoption and expansion of Amazon's Product Support (PLS) program across multiple marketplaces, across North America and Europe. This role will play a crucial part in helping brands enroll and optimize their product support offerings-spanning setup, troubleshooting, warranty services, replacement parts, trade-ins, and recycling solutions-to improve the customer experience, reduce returns, and enhance product sustainability. The Account Manager will work closely with the Customer Insights Program (CIP) lead to prioritize target brands and products. With guidance from their local manager, they will partner with the Selling Partner Program (SIP) counter parts, Enrollment & Operations Program (EOP) counterparts, and collaborate with internal stakeholders team counterparts (AMs, VMs, CSMs, Sales Reps, and Marketing Teams) to execute outreach campaigns, drive enrollment, and increase coverage and quality of PLS. Key job responsibilities Brand Prioritization & Targeting - Leverage insights from the CIP program to identify high-priority brands and products for PLS expansion. - Analyze return trends, defect drivers, and customer engagement metrics to develop targeted outreach plans. Brand Engagement & Awareness - Partner with the SIP program lead to execute multi-channel brand engagement strategies, including email campaigns, webinars, training sessions, and one-on-one consultations. - Educate brands on how to enroll and manage product support on Seller Central (SC) and Vendor Central (VC) using self-serve tools. - Highlight the benefits of Amazon's AI assistant (Rufus), Get Product Support (GPS) button, and performance reporting in enhancing product support. - Work closely with brands to co-develop sustainability solutions for extended product support beyond two years. Stakeholder Collaboration - Build strong relationships with AMs, VMs, CSMs, and Sales Teams to align PLS messaging across all touchpoints. - Collaborate with internal teams to ensure smooth onboarding and support for brands needing deeper integration. Performance Tracking & Reporting - Monitor PLS enrollment trends and adoption rates across brands and marketplaces. - Gather and synthesize Voice of Seller (VOS) insights to inform feature enhancements and drive continuous improvement. - Provide regular reporting on brand engagement impact and adoption rates. BASIC QUALIFICATIONS - 1+ years of program or project management experience - Knowledge of SQL and Advanced Excel (Array and Statistical formulas) - Experience using data to influence business decisions PREFERRED QUALIFICATIONS - Knowledge of analytics & statistical tools such as SAS, PowerBI, SQL & ETL DW concepts - Knowledge of visualization tools such as Tableau, Datazen, SSRS - Experience back office operations, escalation management and troubleshooting environments Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Jul 22, 2025
Full time
Strategic Partner Manager (Catalog Specialist), Product Lifecycle Support Amazon's Product Lifecycle Support (PLS) offers relevant post-purchase product support to customers, and empowers them to make the most of the products purchased on Amazon. By solving post-purchase product issues, we prevent avoidable returns and help the planet by extending the life of products, thereby generating positive financial and environmental impacts. PLS first launched in Q4 2015 featuring a warranty repair option for Samsung laptops surfaced during the returns process in the Online Return Center (ORC). Since then, PLS has grown substantially, and now offers customers eight product support options - (1) Live call & chat with Amazon product support agent available up to 6 months, (2) Live call & chat with the brand product support agent available up to 2 years, (3) contact the manufacturer yourself by accessing brand phone number and/ support website available up to 2 years, (4) access free warranty repair services available up to 2 years, (5) accessing free replacement parts available until return window, (6) access other sustainable end-of-life options such as trade-in, resell, refill, recycle, donate etc. available up to 2 years, (7) help yourself by watching step-by-step video instructions provided by the brand, and (8) help yourself by following step-by-step instructions provided by the brand. We are seeking a motivated Account Manager to drive brand adoption and expansion of Amazon's Product Support (PLS) program across multiple marketplaces, across North America and Europe. This role will play a crucial part in helping brands enroll and optimize their product support offerings-spanning setup, troubleshooting, warranty services, replacement parts, trade-ins, and recycling solutions-to improve the customer experience, reduce returns, and enhance product sustainability. The Account Manager will work closely with the Customer Insights Program (CIP) lead to prioritize target brands and products. With guidance from their local manager, they will partner with the Selling Partner Program (SIP) counter parts, Enrollment & Operations Program (EOP) counterparts, and collaborate with internal stakeholders team counterparts (AMs, VMs, CSMs, Sales Reps, and Marketing Teams) to execute outreach campaigns, drive enrollment, and increase coverage and quality of PLS. Key job responsibilities Brand Prioritization & Targeting - Leverage insights from the CIP program to identify high-priority brands and products for PLS expansion. - Analyze return trends, defect drivers, and customer engagement metrics to develop targeted outreach plans. Brand Engagement & Awareness - Partner with the SIP program lead to execute multi-channel brand engagement strategies, including email campaigns, webinars, training sessions, and one-on-one consultations. - Educate brands on how to enroll and manage product support on Seller Central (SC) and Vendor Central (VC) using self-serve tools. - Highlight the benefits of Amazon's AI assistant (Rufus), Get Product Support (GPS) button, and performance reporting in enhancing product support. - Work closely with brands to co-develop sustainability solutions for extended product support beyond two years. Stakeholder Collaboration - Build strong relationships with AMs, VMs, CSMs, and Sales Teams to align PLS messaging across all touchpoints. - Collaborate with internal teams to ensure smooth onboarding and support for brands needing deeper integration. Performance Tracking & Reporting - Monitor PLS enrollment trends and adoption rates across brands and marketplaces. - Gather and synthesize Voice of Seller (VOS) insights to inform feature enhancements and drive continuous improvement. - Provide regular reporting on brand engagement impact and adoption rates. BASIC QUALIFICATIONS - 1+ years of program or project management experience - Knowledge of SQL and Advanced Excel (Array and Statistical formulas) - Experience using data to influence business decisions PREFERRED QUALIFICATIONS - Knowledge of analytics & statistical tools such as SAS, PowerBI, SQL & ETL DW concepts - Knowledge of visualization tools such as Tableau, Datazen, SSRS - Experience back office operations, escalation management and troubleshooting environments Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
The Media Group at NBCU supports a powerhouse collection of consumer-first brands including Peacock, NBC, Bravo, NBC Sports, and NBCU International. With unequalled scale, our teams make the most out of every opportunity to collaborate and learn from one another. We're always looking for ways to innovate faster, accelerate our growth and consistently offer the very best in consumer experience. But most of all, we're backed by a culture of respect. We embrace authenticity and inspire people to thrive. NBCUniversal is looking for a detail-oriented Data Product Manager As a member of the Decision Sciences team, you will champion a Data-as-a-Product mindset.Bringing in-depth data understanding to the team, you will play a key role in owning, managing and supporting the data across the underlying systems and technology stack.The data in focus will be driven from the product experience across growth, acquisition, engagement, ads and churn experiences.This will allow the product analytics and experimentation and supporting data engineering teams to maintain accurate data sets, maintain data driven product decisions, and support an in house experimentation statistical engine.These data sets directly impact customer experience and are tied to business outcomes worth more than $200M of incremental value added per year. The successful candidate will need to be agile delivery focused and have a broad data background across requirements, data engineering, data governance and clickstream analytics. Comfortable working with demanding stakeholders in a complex, fast paced environment. Responsibilities include, but are not limited to: Work closely with the product analytics, experimentation and data engineering team; provide data expertise into the definition of data requirements through user stories to inform the scope and design of data needs, planning and being available for technical inquiries and support. Guide stakeholders through strategy, processes and create playbooks to support seamless product analysis (including experimentation). Own the design and enhancements of the product analytics mart which helps analyse and report on product analysis and experiment results in an automated manner. Work with the data teams to ensure data and metrics are accurate and reliable, maintain a roadmap of prioritized improvements to the data set and program manage crossfunctional projects. Act as the "data domain" expert across Decision Science and the wider D2C stakeholder community. Comfortable with utilising SQL and other tools to explore and deeply understand the data. Adopt and advocate for a data-as-a-product mindset while evangelizing the utilization of data and advanced analytics to inform critical business decisions Understand the product vision, both from a business and data perspective Work closely with a cross-functional delivery team, data architects, data analysts, product and project management teams to collaboratively defining roadmaps, requirements and solutions. Work with the Data Governance team to make sure the integrity and utilization of data adheres to NBCU's data governance standards and processes, ensuring fitness of data elements Qualifications Bachelor's degree in the field of computer science or engineering, or focus on data/statistical analysis or equivalent experience highly desired. Experience working as a Product or Data Engineering Manager role overseeing clickstream/product data. Experience operating in a large, complex organisation and managing the demands of mulriple stakeholders. Detail and results oriented, able to write detailed specs and analyze data to justify product decisions, and apply key learnings. Strong understanding of clickstream data and product instrumentation/tagging strategy Ability to manipulate and analyse data using tools like SQL, R or Python. Excellent written and verbal communication skills. Ability to communicate and coordinate between teams. Excellent influencing and negotiation skills - ability to manage expectations. Strong problem-solving skills and ability to logically analyze complex requirements, data sets, processes and systems. Excellent organizational skills that will allow you to deal with uncertainty by creating structure and prioritizing effectively. Experience of working in an agile environment. Desired Characteristics: Problem solving skills with experience collaborating with data scientists, engineers and analysts to derive insights for informed decision making. Passionate about data and evangelical about it's role in driving better business decisions. Creative problem-solver; takes a high level of initiative, has a strong sense of personal accountability to follow-through at all times. Demonstrates organizational savvy by successfully navigating complex, highly matrixed and decentralized organization. Takes an informed and inspired view to deliver superior results by creating value and opportunity. Not afraid to challenge and comfortable expressing their opintions while also being receptive to the views of others.
Jul 22, 2025
Full time
The Media Group at NBCU supports a powerhouse collection of consumer-first brands including Peacock, NBC, Bravo, NBC Sports, and NBCU International. With unequalled scale, our teams make the most out of every opportunity to collaborate and learn from one another. We're always looking for ways to innovate faster, accelerate our growth and consistently offer the very best in consumer experience. But most of all, we're backed by a culture of respect. We embrace authenticity and inspire people to thrive. NBCUniversal is looking for a detail-oriented Data Product Manager As a member of the Decision Sciences team, you will champion a Data-as-a-Product mindset.Bringing in-depth data understanding to the team, you will play a key role in owning, managing and supporting the data across the underlying systems and technology stack.The data in focus will be driven from the product experience across growth, acquisition, engagement, ads and churn experiences.This will allow the product analytics and experimentation and supporting data engineering teams to maintain accurate data sets, maintain data driven product decisions, and support an in house experimentation statistical engine.These data sets directly impact customer experience and are tied to business outcomes worth more than $200M of incremental value added per year. The successful candidate will need to be agile delivery focused and have a broad data background across requirements, data engineering, data governance and clickstream analytics. Comfortable working with demanding stakeholders in a complex, fast paced environment. Responsibilities include, but are not limited to: Work closely with the product analytics, experimentation and data engineering team; provide data expertise into the definition of data requirements through user stories to inform the scope and design of data needs, planning and being available for technical inquiries and support. Guide stakeholders through strategy, processes and create playbooks to support seamless product analysis (including experimentation). Own the design and enhancements of the product analytics mart which helps analyse and report on product analysis and experiment results in an automated manner. Work with the data teams to ensure data and metrics are accurate and reliable, maintain a roadmap of prioritized improvements to the data set and program manage crossfunctional projects. Act as the "data domain" expert across Decision Science and the wider D2C stakeholder community. Comfortable with utilising SQL and other tools to explore and deeply understand the data. Adopt and advocate for a data-as-a-product mindset while evangelizing the utilization of data and advanced analytics to inform critical business decisions Understand the product vision, both from a business and data perspective Work closely with a cross-functional delivery team, data architects, data analysts, product and project management teams to collaboratively defining roadmaps, requirements and solutions. Work with the Data Governance team to make sure the integrity and utilization of data adheres to NBCU's data governance standards and processes, ensuring fitness of data elements Qualifications Bachelor's degree in the field of computer science or engineering, or focus on data/statistical analysis or equivalent experience highly desired. Experience working as a Product or Data Engineering Manager role overseeing clickstream/product data. Experience operating in a large, complex organisation and managing the demands of mulriple stakeholders. Detail and results oriented, able to write detailed specs and analyze data to justify product decisions, and apply key learnings. Strong understanding of clickstream data and product instrumentation/tagging strategy Ability to manipulate and analyse data using tools like SQL, R or Python. Excellent written and verbal communication skills. Ability to communicate and coordinate between teams. Excellent influencing and negotiation skills - ability to manage expectations. Strong problem-solving skills and ability to logically analyze complex requirements, data sets, processes and systems. Excellent organizational skills that will allow you to deal with uncertainty by creating structure and prioritizing effectively. Experience of working in an agile environment. Desired Characteristics: Problem solving skills with experience collaborating with data scientists, engineers and analysts to derive insights for informed decision making. Passionate about data and evangelical about it's role in driving better business decisions. Creative problem-solver; takes a high level of initiative, has a strong sense of personal accountability to follow-through at all times. Demonstrates organizational savvy by successfully navigating complex, highly matrixed and decentralized organization. Takes an informed and inspired view to deliver superior results by creating value and opportunity. Not afraid to challenge and comfortable expressing their opintions while also being receptive to the views of others.
Account Manager, Advertising - People with Disability (PWD), Amazon Ads, ES Large Customer Sales (LCS) Job ID: Amazon Online Spain, S.L. "This position is only available to candidates who hold a Certificado de Discapacidad issued by the Administration in Spain, pursuant to Royal Decree 1/2013, Nov 29, approving the Spanish PwD Act (express legal provision to reserve 2%)" Amazon Advertising operates at the intersection of advertising and ecommerce and offers advertisers a rich array of innovative advertising solutions across Amazon's mobile and desktop websites, proprietary devices and the Amazon Advertising Platform. We believe that advertising, when done well, can enhance the customer experience and generate a positive return on investment for our advertising partners. As an Account Manager you work with advertisers and agencies to create and execute advertising strategies while driving incremental revenue and growing advertisers' investment on Amazon. Advertisers' aims may not be always defined, as an Account Manager you are able to consult the client to define their goal and work backwards to develop the right advertising strategy to achieve it. When consulting advertisers and proposing solutions you use complex data focused insights which will enrich advertisers understanding of their campaigns, aims or even business. Internally you work closely with Sales, Agency and other internal partner teams to drive advertiser success. As an Account Manager you are passionate about identifying solutions to complex business problems. You possess strong analytical skills and are able to develop data focused recommendation. You work to maximize campaign performance and drive campaign renewal and incremental revenue opportunities. This is a client-facing role that will require you to have strong presentation, inter-personal and sales skills in order to test and teach new perspectives to our advertisers while driving incremental revenue. Key job responsibilities • Become a knowledgeable partner on Amazon Advertising solutions • Deliver the highest level of sales and customer service to our clients. • Retain and grow revenue from existing advertisers. • Develop annual brand and media strategies for growth based on overall advertiser goals/aims • Develop campaign strategies and audience targeting recommendations • Evaluate KPIs and optimize campaign performance using a data focused approach • Perform in-depth data analysis to form and deliver actionable recommendations for both short- and long-term advertising strategy • Educate advertisers on performance metrics, category trends/approaches, and consumer insights using existing and/or customized insights. • Work cross-functionally with sales and other Amazon partners to drive incremental revenue and increase advertiser satisfaction About the team As part of the Adapt team, you'll be part of a flexible, rotational program designed to address critical business needs at Amazon. Guided by four key principles, the Adapt team is committed to building an employee-centric workforce, developing versatile talent, driving cross-pollination across the organization, and continuously experimenting to reinvent how Amazon operates at scale. As work advocates during important personal life moments, Adapt contributes to a more equitable workplace that ensures employees succeed in protecting and advancing their career goals during times of disruption. By joining the Adapt team, you'll have the opportunity to rapidly develop your skills, gain cross-functional expertise, and make a meaningful impact across Amazon's business. It's a uniquely rewarding environment that empowers you to thrive while also supporting your personal and professional goals. BASIC QUALIFICATIONS • Hold a Certificado de Discapacidad issued by the Administration in Spain, pursuant to Royal Decree 1/2013, Nov 29, approving the Spanish PwD Act (express legal provision to reserve 2%) • Bachelors' degree in Economics, Marketing, Advertising, Statistics, Engineering or Business • 5+ years relevant experience in a client facing role including but not limited to digital marketing, analytics etc. • Adept at solving problems that span business and technology • Excellent organizational, relationship-building, and communication (written and verbal) skills • Proven track record of delivering results (including revenue targets) and significantly contributing to advertiser revenue growth • Proficiency in English is a must, written and verbal. PREFERRED QUALIFICATIONS • Programmatic strategy and implementation experience • Experience in Omni-channel marketing, display, over-the-top (OTT), or search marketing Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability or other legally protected status.
Jul 22, 2025
Full time
Account Manager, Advertising - People with Disability (PWD), Amazon Ads, ES Large Customer Sales (LCS) Job ID: Amazon Online Spain, S.L. "This position is only available to candidates who hold a Certificado de Discapacidad issued by the Administration in Spain, pursuant to Royal Decree 1/2013, Nov 29, approving the Spanish PwD Act (express legal provision to reserve 2%)" Amazon Advertising operates at the intersection of advertising and ecommerce and offers advertisers a rich array of innovative advertising solutions across Amazon's mobile and desktop websites, proprietary devices and the Amazon Advertising Platform. We believe that advertising, when done well, can enhance the customer experience and generate a positive return on investment for our advertising partners. As an Account Manager you work with advertisers and agencies to create and execute advertising strategies while driving incremental revenue and growing advertisers' investment on Amazon. Advertisers' aims may not be always defined, as an Account Manager you are able to consult the client to define their goal and work backwards to develop the right advertising strategy to achieve it. When consulting advertisers and proposing solutions you use complex data focused insights which will enrich advertisers understanding of their campaigns, aims or even business. Internally you work closely with Sales, Agency and other internal partner teams to drive advertiser success. As an Account Manager you are passionate about identifying solutions to complex business problems. You possess strong analytical skills and are able to develop data focused recommendation. You work to maximize campaign performance and drive campaign renewal and incremental revenue opportunities. This is a client-facing role that will require you to have strong presentation, inter-personal and sales skills in order to test and teach new perspectives to our advertisers while driving incremental revenue. Key job responsibilities • Become a knowledgeable partner on Amazon Advertising solutions • Deliver the highest level of sales and customer service to our clients. • Retain and grow revenue from existing advertisers. • Develop annual brand and media strategies for growth based on overall advertiser goals/aims • Develop campaign strategies and audience targeting recommendations • Evaluate KPIs and optimize campaign performance using a data focused approach • Perform in-depth data analysis to form and deliver actionable recommendations for both short- and long-term advertising strategy • Educate advertisers on performance metrics, category trends/approaches, and consumer insights using existing and/or customized insights. • Work cross-functionally with sales and other Amazon partners to drive incremental revenue and increase advertiser satisfaction About the team As part of the Adapt team, you'll be part of a flexible, rotational program designed to address critical business needs at Amazon. Guided by four key principles, the Adapt team is committed to building an employee-centric workforce, developing versatile talent, driving cross-pollination across the organization, and continuously experimenting to reinvent how Amazon operates at scale. As work advocates during important personal life moments, Adapt contributes to a more equitable workplace that ensures employees succeed in protecting and advancing their career goals during times of disruption. By joining the Adapt team, you'll have the opportunity to rapidly develop your skills, gain cross-functional expertise, and make a meaningful impact across Amazon's business. It's a uniquely rewarding environment that empowers you to thrive while also supporting your personal and professional goals. BASIC QUALIFICATIONS • Hold a Certificado de Discapacidad issued by the Administration in Spain, pursuant to Royal Decree 1/2013, Nov 29, approving the Spanish PwD Act (express legal provision to reserve 2%) • Bachelors' degree in Economics, Marketing, Advertising, Statistics, Engineering or Business • 5+ years relevant experience in a client facing role including but not limited to digital marketing, analytics etc. • Adept at solving problems that span business and technology • Excellent organizational, relationship-building, and communication (written and verbal) skills • Proven track record of delivering results (including revenue targets) and significantly contributing to advertiser revenue growth • Proficiency in English is a must, written and verbal. PREFERRED QUALIFICATIONS • Programmatic strategy and implementation experience • Experience in Omni-channel marketing, display, over-the-top (OTT), or search marketing Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability or other legally protected status.
Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers' whole online journey. We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We're here to stay-and we're looking for team members who are excited to drive impact and help us scale even further. Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler-for our customers, their customers, and each other. Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. For more information, visit our careers blog. About the job: As an Enterprise Account Executive, FSI based in London, you'll join the FSI sales team to continue accelerating growth within UK accounts. You'll drive new business sales and collaborate with our UK teams including our Sales Development Representatives, Solutions Engineers, and Customer Success Managers. Last year, we became the undisputed global leader in experience analytics. Join Contentsquare's best performing sales team globally; UK FSI! What you'll do: Manage the full sales cycle for Contentsquare's experience intelligence platform for UK FSI customers. Develop and execute enterprise account plans to drive both new business and expansion revenue. Prospect into Ecommerce, Marketing, Product, Analytics and Tech teams. Establish and navigate relationships with senior executives and decision-makers. Collaborate with the sales ecosystem to drive sales initiatives and partnerships. Collaborate with our UK and global teams across Solutions Engineering, Marketing, Customer Success Managers, Leadership, etc. to build strategic adoption plans for customers. What you'll need to succeed: Experience as a sales hunter (new logo / new revenue acquisition) with relevant enterprise SaaS experience. Strong desire to sell into FSI. Proven track record of hitting and exceeding sales targets. Ability to articulate the business value of complex enterprise technology. The ability to develop senior level relationships quickly and effectively. Experience presenting to senior managers and the C-suite at leading enterprise companies. Nice-to-have: Sales methodology training; MEDDICC, SPIN, Challenger. Passionate about a career in martech & analytics. Experience selling to FSI. Why you should join Contentsquare We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we're aligned with the employees' needs. Here are a few we want to highlight: - Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year - Work flexibility: hybrid and remote work policies - Generous paid time-off policy (every location is different) - Immediate eligibility for birthing and non-birthing parental leave - Wellbeing and Home Office allowances - A Culture Crew in every country we're based in to coordinate regular activities for employees to get to know each other and bond outside of work - Every full-time employee receives stock options, allowing them to share in the company's success - We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts - And more benefits tailored to each country Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here . Your personal data will be securely stored in our hosting provider's data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.
Jul 22, 2025
Full time
Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers' whole online journey. We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We're here to stay-and we're looking for team members who are excited to drive impact and help us scale even further. Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler-for our customers, their customers, and each other. Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. For more information, visit our careers blog. About the job: As an Enterprise Account Executive, FSI based in London, you'll join the FSI sales team to continue accelerating growth within UK accounts. You'll drive new business sales and collaborate with our UK teams including our Sales Development Representatives, Solutions Engineers, and Customer Success Managers. Last year, we became the undisputed global leader in experience analytics. Join Contentsquare's best performing sales team globally; UK FSI! What you'll do: Manage the full sales cycle for Contentsquare's experience intelligence platform for UK FSI customers. Develop and execute enterprise account plans to drive both new business and expansion revenue. Prospect into Ecommerce, Marketing, Product, Analytics and Tech teams. Establish and navigate relationships with senior executives and decision-makers. Collaborate with the sales ecosystem to drive sales initiatives and partnerships. Collaborate with our UK and global teams across Solutions Engineering, Marketing, Customer Success Managers, Leadership, etc. to build strategic adoption plans for customers. What you'll need to succeed: Experience as a sales hunter (new logo / new revenue acquisition) with relevant enterprise SaaS experience. Strong desire to sell into FSI. Proven track record of hitting and exceeding sales targets. Ability to articulate the business value of complex enterprise technology. The ability to develop senior level relationships quickly and effectively. Experience presenting to senior managers and the C-suite at leading enterprise companies. Nice-to-have: Sales methodology training; MEDDICC, SPIN, Challenger. Passionate about a career in martech & analytics. Experience selling to FSI. Why you should join Contentsquare We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we're aligned with the employees' needs. Here are a few we want to highlight: - Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year - Work flexibility: hybrid and remote work policies - Generous paid time-off policy (every location is different) - Immediate eligibility for birthing and non-birthing parental leave - Wellbeing and Home Office allowances - A Culture Crew in every country we're based in to coordinate regular activities for employees to get to know each other and bond outside of work - Every full-time employee receives stock options, allowing them to share in the company's success - We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts - And more benefits tailored to each country Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here . Your personal data will be securely stored in our hosting provider's data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.
Ready to revolutionize healthcare, making it faster and more accessible than ever before? How we started: Back in 2013, our founder Dwayne D'Souza saw an opportunity to give people faster and more convenient access to medications using technology. We've grown rapidly since our inception, without any external funding whatsoever - achieving profitability through innovation and a highly disciplined approach to growth. Where we are now: We've earned the trust of millions of people worldwide through our top-selling products and well-known brands: MedExpress, Dermatica, ZipHealth, RocketRX, and Levity. A lot of our success is down to having our own pharmacies, manufacturers and products - spearheaded by leading in-house medical teams, researchers and pharmacists. Between 2023 and 2024 our global revenue tripled; £60m to £180m (300% year-on-year growth). We're looking to do the same in 2025; move into new territories, and further accelerate our growth journey. There's never been a more exciting time to join HeliosX. Where we're going: Over the next five years, you'll support our goal to become a world-leading healthcare partner, deepening our customer relationships, expanding into new countries, and diversifying our product portfolio to treat more conditions. You'll be part of helping more people access prescription treatments and, most importantly, making personalised care better, quicker and easier for everyone. Come be a part of making our dream of easier and faster healthcare a reality! About the Role We are looking for a proactive and highly organised Talent Operations Coordinator to support our growing Talent team as we scale. This is a key role that sits at the heart of our hiring operations - ensuring a smooth, efficient, and engaging experience for candidates and hiring teams alike. You'll work closely with Talent Partners and People Team colleagues to schedule interviews, maintain recruitment systems, manage documentation, and support recruitment projects across the business. If you thrive in fast-paced environments, love getting stuck into the details, and enjoy improving processes from the ground up, this is a fantastic opportunity to make a real impact in a high-growth HealthTech company. Key Responsibilities Talent Coordination Coordinate and manage candidate interview scheduling Ensure an excellent candidate experience through prompt follow-up and communication throughout the candidate's life cycle from initial contact to start date Maintain interviewer pool trackers, and monitor projects to increase interviewer capacity Assist Talent Partners with documentation of hiring kick-off, job creation, and job advertisement processes Work with Talent leaders to document recruitment processes, to ensure consistency across teams Partner with the People team to ensure that candidates are onboarded effectively Maintain the Talent technology stack and be hands on with systems configurations Own Confluence for knowledge sharing Maintain Google Drive and Docs Contract Management - administer documentation of contracts with vendors, suppliers, and contractors. Systems & Reporting Assist in documentation in reporting and analytics, new hire document collection and employee referrals Maintain data integrity of the ATS Work with TPs to ensure compliance with best practice on the ATS Work with TPs to create and share monthly + quarterly reports to senior leadership and hiring managers, updating the business with all recruitment achievements and challenges Talent Project Support Support on delivery of Talent Projects, and work with Talent Partners to ensure their timely and effective delivery Maintain project management board (i.e. Trello, Asana) to keep projects on track Create candidate packs to enhance candidate experience May assist with other projects as assigned What You'll Bring Proven experience in Talent Operations or Coordination within fast-paced startups or scale-ups. Skilled in scheduling, calendar management, and driving continuous process improvements. Strong ATS expertise (ideally Greenhouse) with solid knowledge of recruitment tools like LinkedIn, Trello, and Excel. Exceptionally organised, detail-oriented, and capable of managing multiple priorities simultaneously. Effective communicator with excellent interpersonal, written, and verbal skills. Comfortable navigating ambiguity, building processes from scratch, and working cross-functionally under pressure. Demonstrates integrity, a proactive "can-do" mindset, and an entrepreneurial, solutions-focused approach. Why work with us? At HeliosX, we want to improve healthcare for everyone, and to do this we need a team of brilliant people who share that ambition. We are currently a diverse team of HR professionals, Talent specialists, scientists, clinical researchers, physicians, pharmacists, marketeers, and customer care specialists committed to our mission - but we need more talented folks to join us, if we want to achieve our global ambitions! Aside from working with our all-star team, here are the other benefits of coming on board: 25 Days Holiday (+ all the usual Bank Holidays) Private health insurance, along with extra dental and eye care cover Enhanced parental leave Cycle-to-work Scheme Electric Car Scheme Free Dermatica and MedExpress products every month, as well as family discounts Home office allowance Access to a Headspace subscription, discounted gym memberships, and a learning and development budget Salary Banding Apply for this job indicates a required field First Name Last Name Preferred First Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Do you currently have the legal right to work in the UK? Select Are you currently living in the UK? Select Will you require visa sponsorship now or in the future to work in the UK? Select If you are on a visa, please specify the type of visa you currently hold (e.g., Skilled Worker, Graduate, Dependant, etc.) and any applicable expiry date: This role is a Fixed Term Contract for 6 months. Is this something you're comfortable with? Select What is your location? (Please provide home address) This is a hybrid role. Are you comfortable travelling to 10 Devonshire Square, London, EC2M 4YP 2x a week? Select What are your salary expectations? What is your current notice period? Have you ever been convicted of a criminal offence or subject to a fitness-to-practice investigation?
Jul 22, 2025
Full time
Ready to revolutionize healthcare, making it faster and more accessible than ever before? How we started: Back in 2013, our founder Dwayne D'Souza saw an opportunity to give people faster and more convenient access to medications using technology. We've grown rapidly since our inception, without any external funding whatsoever - achieving profitability through innovation and a highly disciplined approach to growth. Where we are now: We've earned the trust of millions of people worldwide through our top-selling products and well-known brands: MedExpress, Dermatica, ZipHealth, RocketRX, and Levity. A lot of our success is down to having our own pharmacies, manufacturers and products - spearheaded by leading in-house medical teams, researchers and pharmacists. Between 2023 and 2024 our global revenue tripled; £60m to £180m (300% year-on-year growth). We're looking to do the same in 2025; move into new territories, and further accelerate our growth journey. There's never been a more exciting time to join HeliosX. Where we're going: Over the next five years, you'll support our goal to become a world-leading healthcare partner, deepening our customer relationships, expanding into new countries, and diversifying our product portfolio to treat more conditions. You'll be part of helping more people access prescription treatments and, most importantly, making personalised care better, quicker and easier for everyone. Come be a part of making our dream of easier and faster healthcare a reality! About the Role We are looking for a proactive and highly organised Talent Operations Coordinator to support our growing Talent team as we scale. This is a key role that sits at the heart of our hiring operations - ensuring a smooth, efficient, and engaging experience for candidates and hiring teams alike. You'll work closely with Talent Partners and People Team colleagues to schedule interviews, maintain recruitment systems, manage documentation, and support recruitment projects across the business. If you thrive in fast-paced environments, love getting stuck into the details, and enjoy improving processes from the ground up, this is a fantastic opportunity to make a real impact in a high-growth HealthTech company. Key Responsibilities Talent Coordination Coordinate and manage candidate interview scheduling Ensure an excellent candidate experience through prompt follow-up and communication throughout the candidate's life cycle from initial contact to start date Maintain interviewer pool trackers, and monitor projects to increase interviewer capacity Assist Talent Partners with documentation of hiring kick-off, job creation, and job advertisement processes Work with Talent leaders to document recruitment processes, to ensure consistency across teams Partner with the People team to ensure that candidates are onboarded effectively Maintain the Talent technology stack and be hands on with systems configurations Own Confluence for knowledge sharing Maintain Google Drive and Docs Contract Management - administer documentation of contracts with vendors, suppliers, and contractors. Systems & Reporting Assist in documentation in reporting and analytics, new hire document collection and employee referrals Maintain data integrity of the ATS Work with TPs to ensure compliance with best practice on the ATS Work with TPs to create and share monthly + quarterly reports to senior leadership and hiring managers, updating the business with all recruitment achievements and challenges Talent Project Support Support on delivery of Talent Projects, and work with Talent Partners to ensure their timely and effective delivery Maintain project management board (i.e. Trello, Asana) to keep projects on track Create candidate packs to enhance candidate experience May assist with other projects as assigned What You'll Bring Proven experience in Talent Operations or Coordination within fast-paced startups or scale-ups. Skilled in scheduling, calendar management, and driving continuous process improvements. Strong ATS expertise (ideally Greenhouse) with solid knowledge of recruitment tools like LinkedIn, Trello, and Excel. Exceptionally organised, detail-oriented, and capable of managing multiple priorities simultaneously. Effective communicator with excellent interpersonal, written, and verbal skills. Comfortable navigating ambiguity, building processes from scratch, and working cross-functionally under pressure. Demonstrates integrity, a proactive "can-do" mindset, and an entrepreneurial, solutions-focused approach. Why work with us? At HeliosX, we want to improve healthcare for everyone, and to do this we need a team of brilliant people who share that ambition. We are currently a diverse team of HR professionals, Talent specialists, scientists, clinical researchers, physicians, pharmacists, marketeers, and customer care specialists committed to our mission - but we need more talented folks to join us, if we want to achieve our global ambitions! Aside from working with our all-star team, here are the other benefits of coming on board: 25 Days Holiday (+ all the usual Bank Holidays) Private health insurance, along with extra dental and eye care cover Enhanced parental leave Cycle-to-work Scheme Electric Car Scheme Free Dermatica and MedExpress products every month, as well as family discounts Home office allowance Access to a Headspace subscription, discounted gym memberships, and a learning and development budget Salary Banding Apply for this job indicates a required field First Name Last Name Preferred First Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Do you currently have the legal right to work in the UK? Select Are you currently living in the UK? Select Will you require visa sponsorship now or in the future to work in the UK? Select If you are on a visa, please specify the type of visa you currently hold (e.g., Skilled Worker, Graduate, Dependant, etc.) and any applicable expiry date: This role is a Fixed Term Contract for 6 months. Is this something you're comfortable with? Select What is your location? (Please provide home address) This is a hybrid role. Are you comfortable travelling to 10 Devonshire Square, London, EC2M 4YP 2x a week? Select What are your salary expectations? What is your current notice period? Have you ever been convicted of a criminal offence or subject to a fitness-to-practice investigation?
Welcome to Warner Bros. Discovery the stuff dreams are made of. Who We Are When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. We are the now and the next. The power behind the people building the future. We are born from the spirit of innovation. We are created from the idea that people around the world want more, need more, deserve more. We are the home of the global digital revolution. We are CNN. To see what it's like to work atCNN, on Instagram and X ! Your New Role As we enter an exciting phase where we start to put 1st party data at the forefront of our operation we are looking to recruit a highly skilled Commercial Audience Analyst across digital trading. With experience in operating multiple and varied data platforms and Ad Servers, you will be responsible for productising large volumes of data across the globe using customer data platforms and data partnerships. We're looking for someone to help us constantly improve our products through data analysis and insight. This is especially important to our audience go-to-market products WBD AIM. This role will be working with the customer data and business intelligence platforms to give insights on areas of success and areas of improvement around targeted audiences. There will hands on work with customer success teams within our technology partners to ensure commercial needs are met. Your Role Accountabilities Support the data strategy, ensuring optimal setup of all audience targeting solutions and optimal flow between the DMP and all monetization platforms. Analyse large data sets from partner platforms and make timely business decisions: Key performance metrics will focus on accuracy, margin / eCPM improvements, fill rate increase and operational efficiencies. Lead the development and implementation of data-driven audience segments using the CDP, ensuring they align with content strategy, marketing campaigns, and advertising goals. Act as the conduit between research and analytics teams to bridge and view data more holistically and ensure we have a consistent message from pre to post sales. Occasionally act as a data consultant to our key clients and agencies, evangelising the data offering. Leading the 3rd and 2nd party data strategy, allowing us to targeting niche audiences around the globe. Work closely with the data engineering and analytics teams to integrate and maintain audience data from multiple sources (e.g., website, app, CRM, social media) Create regular reports and dashboards to measure the performance of audience segments, ad campaigns, and content strategies, providing actionable insights to stakeholders. Partner with ad ops and sales teams to develop data-driven audience strategies for digital advertising and programmatic buying. Day to Day Management of key 3rd party data partners. Qualifications & Experience Proven experience working within the online advertising industry and working with 1st party data sets day-to-day. Hands on using business intelligence tools such as power BI, Looker, Tableau etc. Experience using DMP/ CDP technology. Commercial exposure to ensure understanding between operational efficiency and revenue generation. Excellent understanding of data collection. Good working knowledge of Privacy regulations (GDPR, CCPA) Understanding of unique users ID's and how they connect data across the ecosystem SQL knowledge desirable. Hybrid Working - This role is advertised as a Hybrid work model, that combines remote and in-office work, following our current company policy and to be agreed with your Line Manager. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement where this is essential to business needs and upon reasonable notice to you. How We Get Things Done This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. Championing Inclusion at WBD Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law. If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.
Jul 22, 2025
Full time
Welcome to Warner Bros. Discovery the stuff dreams are made of. Who We Are When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. We are the now and the next. The power behind the people building the future. We are born from the spirit of innovation. We are created from the idea that people around the world want more, need more, deserve more. We are the home of the global digital revolution. We are CNN. To see what it's like to work atCNN, on Instagram and X ! Your New Role As we enter an exciting phase where we start to put 1st party data at the forefront of our operation we are looking to recruit a highly skilled Commercial Audience Analyst across digital trading. With experience in operating multiple and varied data platforms and Ad Servers, you will be responsible for productising large volumes of data across the globe using customer data platforms and data partnerships. We're looking for someone to help us constantly improve our products through data analysis and insight. This is especially important to our audience go-to-market products WBD AIM. This role will be working with the customer data and business intelligence platforms to give insights on areas of success and areas of improvement around targeted audiences. There will hands on work with customer success teams within our technology partners to ensure commercial needs are met. Your Role Accountabilities Support the data strategy, ensuring optimal setup of all audience targeting solutions and optimal flow between the DMP and all monetization platforms. Analyse large data sets from partner platforms and make timely business decisions: Key performance metrics will focus on accuracy, margin / eCPM improvements, fill rate increase and operational efficiencies. Lead the development and implementation of data-driven audience segments using the CDP, ensuring they align with content strategy, marketing campaigns, and advertising goals. Act as the conduit between research and analytics teams to bridge and view data more holistically and ensure we have a consistent message from pre to post sales. Occasionally act as a data consultant to our key clients and agencies, evangelising the data offering. Leading the 3rd and 2nd party data strategy, allowing us to targeting niche audiences around the globe. Work closely with the data engineering and analytics teams to integrate and maintain audience data from multiple sources (e.g., website, app, CRM, social media) Create regular reports and dashboards to measure the performance of audience segments, ad campaigns, and content strategies, providing actionable insights to stakeholders. Partner with ad ops and sales teams to develop data-driven audience strategies for digital advertising and programmatic buying. Day to Day Management of key 3rd party data partners. Qualifications & Experience Proven experience working within the online advertising industry and working with 1st party data sets day-to-day. Hands on using business intelligence tools such as power BI, Looker, Tableau etc. Experience using DMP/ CDP technology. Commercial exposure to ensure understanding between operational efficiency and revenue generation. Excellent understanding of data collection. Good working knowledge of Privacy regulations (GDPR, CCPA) Understanding of unique users ID's and how they connect data across the ecosystem SQL knowledge desirable. Hybrid Working - This role is advertised as a Hybrid work model, that combines remote and in-office work, following our current company policy and to be agreed with your Line Manager. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement where this is essential to business needs and upon reasonable notice to you. How We Get Things Done This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. Championing Inclusion at WBD Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law. If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.
Advertised by London Bridge Website Manager Location: Lambeth North Salary: £36,500 Hours: 9-5:00pm - hybrid working will be offered of 3 days from home and 2 days in the office If you have experience within Website Management, then this could be great position for you! You will be joining a fantastic charity organisation in the Nautical sector and helping to maintain functionality, work on projects and looking at trend analysis for their website. Key Responsibilities : As the Website Administrator, you will play a pivotal role in monitoring and updating the organisation's website. CMS Management: Oversee and enhance the Content Management System Lead projects on improving functionality, usability, and visual appeal Work closely with the membership team to boost recruitment and retention rates User Experience Tracking: utilise Google Analytics to analyse user behaviour Performance Reporting: track website performance and create regular analytics Liaise with all teams to ensure all website content is current and relevant Analyse sales trends to develop innovative strategies that drive customer engagement Digital Strategy Participation Create digital content Support and enhance Learning Management Systems Requirements : To excel in this role, you should possess the following: Experience within website management/design is beneficial Exceptional communication skills (both written and spoken) Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) Experience in design programmes Strong data analysis experience is beneficial A solid understanding of Content Management Systems Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jul 22, 2025
Full time
Advertised by London Bridge Website Manager Location: Lambeth North Salary: £36,500 Hours: 9-5:00pm - hybrid working will be offered of 3 days from home and 2 days in the office If you have experience within Website Management, then this could be great position for you! You will be joining a fantastic charity organisation in the Nautical sector and helping to maintain functionality, work on projects and looking at trend analysis for their website. Key Responsibilities : As the Website Administrator, you will play a pivotal role in monitoring and updating the organisation's website. CMS Management: Oversee and enhance the Content Management System Lead projects on improving functionality, usability, and visual appeal Work closely with the membership team to boost recruitment and retention rates User Experience Tracking: utilise Google Analytics to analyse user behaviour Performance Reporting: track website performance and create regular analytics Liaise with all teams to ensure all website content is current and relevant Analyse sales trends to develop innovative strategies that drive customer engagement Digital Strategy Participation Create digital content Support and enhance Learning Management Systems Requirements : To excel in this role, you should possess the following: Experience within website management/design is beneficial Exceptional communication skills (both written and spoken) Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) Experience in design programmes Strong data analysis experience is beneficial A solid understanding of Content Management Systems Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. About Us The Infrastructure Data & Analytics (ID&A) team at Amex unifies FinOps, Data Science and Business Intelligence to enable cost transparency, infrastructure performance optimization and commercial efficiency in Technology through high-quality data and predictive analytics. This team within Global Infrastructure aims to foster a culture of effective metrics, data-driven processes, architecture simplification, and cost awareness. We are a dynamic data science team within ID&A, focused on building cutting-edge solutions with Generative AI and advanced analytics. We are looking for a strong, data-driven Technical Project/Product Manager who can balance project management and product ownership, influence stakeholders, and deliver compelling presentations. This role involves negotiating with stakeholders to accelerate product development and balance competing interests. The individual will ensure timely execution following agile practices and manage risks & dependencies through appropriate agile ceremonies. Strong data analytics and leadership skills are essential to manage and prioritize requirements across customers, risk, and compliance functions. We expect you to elevate our standards with your passion for data-driven decisions, user experience, and fast-paced execution. Key responsibilities include: Lead project management for Generative AI and Data Science solutions, ensuring alignment with business goals and Facilitate technical program discussions on architecture, system design, data management, and compliance Identify, escalate and mitigate risks, ensuring timely resolution of issues Facilitate collaboration & communication across several teams in Data Science COE, Architecture, Data providers and Risk & Compliance for seamless solution integration. Balance project management and product ownership responsibilities, ensuring successful project execution and product development. Apply technical acumen, customer-first perspective, and enterprise mindset to Define project scope, objectives, and deliverables; refine and prioritize product feature requirements actively manage backlog for Data Science & Generative AI solutions Lead PI planning and Agile ceremonies, ensuring feasibility and capacity Implement agile processes to track and manage dependencies Foster continuous improvement through retrospectives, standups, workshops, and transparent communication Serve as the point of contact for internal inquiries and key partnerships Influence stakeholders and secure buy-in for initiatives and features. Build strong partnerships with data providers and critical stakeholders, while alleviating concerns and negotiating successful outcomes for the solutions. Develop and deliver presentations on project status, updates, roadmaps and strategic plans. Draft comprehensive communications for business reviews and executive updates Ensure documentation best practices Drive continuous improvement in project management and product development Establish metrics to define success and guide feature prioritization Support reporting processes for OKRs and performance metrics Monitor and ensure compliance with SDLC standards, enterprise policies and risk recommendations Minimum Requirements: 6+ years of experience in technical program and product management, preferably in data science and AI, with a track record of successful project delivery Strong understanding of Generative AI technologies and Data Science concepts Technical knowledge of event-driven architectures, API-first design, cloud-native technologies, and front-end integration patterns. Knowledge of technical challenges and systems design, with the ability to facilitate technical discussions and drive solutions Resilient mindset required to excel in a fast-paced, ambiguous environment Excellent project management skills, with ability to manage multiple projects and coordinate cross-functional teams simultaneously Proven track record in managing large, complex products with multiple partners High attention to organization and detail in a deadline-driven work environment Experience in project management software tools and techniques, such as JIRA, Confluence, or similar platforms Strong product ownership skills, focused on delivering high-quality solutions. Ability to create clarity and execute plans in ambiguity, inspiring change without direct authority Self-starter with thought leadership and prioritization skills in a complex environment Experience in Agile planning and workflows to deliver technology solutions on time, on budget, and to specifications. Knowledge of Agile/SAFe/Lean methodologies Exceptional communication and presentation skills, and able to influence and engage stakeholders at all levels Ability to drive consensus and tangible outcomes, fostering cross-team communication Strong personal presence, active listening, summarization, and lateral thinking skills Experience in writing technical documentation Collaborative team player with strong relationship-building skills Outstanding problem-solving and strategic thinking abilities; capable of leading technology and culture change Deep understanding of the full lifecycle of product development, including Test Driven Development (TDD) and MLOps concepts Bachelor's degree in a technical discipline (e.g. Computer Science, Information Technology, Engineering) Experience with UI design and coding in Python is a plus Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
Jul 22, 2025
Full time
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. About Us The Infrastructure Data & Analytics (ID&A) team at Amex unifies FinOps, Data Science and Business Intelligence to enable cost transparency, infrastructure performance optimization and commercial efficiency in Technology through high-quality data and predictive analytics. This team within Global Infrastructure aims to foster a culture of effective metrics, data-driven processes, architecture simplification, and cost awareness. We are a dynamic data science team within ID&A, focused on building cutting-edge solutions with Generative AI and advanced analytics. We are looking for a strong, data-driven Technical Project/Product Manager who can balance project management and product ownership, influence stakeholders, and deliver compelling presentations. This role involves negotiating with stakeholders to accelerate product development and balance competing interests. The individual will ensure timely execution following agile practices and manage risks & dependencies through appropriate agile ceremonies. Strong data analytics and leadership skills are essential to manage and prioritize requirements across customers, risk, and compliance functions. We expect you to elevate our standards with your passion for data-driven decisions, user experience, and fast-paced execution. Key responsibilities include: Lead project management for Generative AI and Data Science solutions, ensuring alignment with business goals and Facilitate technical program discussions on architecture, system design, data management, and compliance Identify, escalate and mitigate risks, ensuring timely resolution of issues Facilitate collaboration & communication across several teams in Data Science COE, Architecture, Data providers and Risk & Compliance for seamless solution integration. Balance project management and product ownership responsibilities, ensuring successful project execution and product development. Apply technical acumen, customer-first perspective, and enterprise mindset to Define project scope, objectives, and deliverables; refine and prioritize product feature requirements actively manage backlog for Data Science & Generative AI solutions Lead PI planning and Agile ceremonies, ensuring feasibility and capacity Implement agile processes to track and manage dependencies Foster continuous improvement through retrospectives, standups, workshops, and transparent communication Serve as the point of contact for internal inquiries and key partnerships Influence stakeholders and secure buy-in for initiatives and features. Build strong partnerships with data providers and critical stakeholders, while alleviating concerns and negotiating successful outcomes for the solutions. Develop and deliver presentations on project status, updates, roadmaps and strategic plans. Draft comprehensive communications for business reviews and executive updates Ensure documentation best practices Drive continuous improvement in project management and product development Establish metrics to define success and guide feature prioritization Support reporting processes for OKRs and performance metrics Monitor and ensure compliance with SDLC standards, enterprise policies and risk recommendations Minimum Requirements: 6+ years of experience in technical program and product management, preferably in data science and AI, with a track record of successful project delivery Strong understanding of Generative AI technologies and Data Science concepts Technical knowledge of event-driven architectures, API-first design, cloud-native technologies, and front-end integration patterns. Knowledge of technical challenges and systems design, with the ability to facilitate technical discussions and drive solutions Resilient mindset required to excel in a fast-paced, ambiguous environment Excellent project management skills, with ability to manage multiple projects and coordinate cross-functional teams simultaneously Proven track record in managing large, complex products with multiple partners High attention to organization and detail in a deadline-driven work environment Experience in project management software tools and techniques, such as JIRA, Confluence, or similar platforms Strong product ownership skills, focused on delivering high-quality solutions. Ability to create clarity and execute plans in ambiguity, inspiring change without direct authority Self-starter with thought leadership and prioritization skills in a complex environment Experience in Agile planning and workflows to deliver technology solutions on time, on budget, and to specifications. Knowledge of Agile/SAFe/Lean methodologies Exceptional communication and presentation skills, and able to influence and engage stakeholders at all levels Ability to drive consensus and tangible outcomes, fostering cross-team communication Strong personal presence, active listening, summarization, and lateral thinking skills Experience in writing technical documentation Collaborative team player with strong relationship-building skills Outstanding problem-solving and strategic thinking abilities; capable of leading technology and culture change Deep understanding of the full lifecycle of product development, including Test Driven Development (TDD) and MLOps concepts Bachelor's degree in a technical discipline (e.g. Computer Science, Information Technology, Engineering) Experience with UI design and coding in Python is a plus Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
You are on our Global Page. To view content relevant to your location, select a different country or region. Product Design Manager Who we are Moniepoint Inc. is Africa's all-in-one financial ecosystem, helping 10 million businesses and individuals access seamless payments, banking, credit, and business management tools since 2019. As Nigeria's largest merchant acquirer, it powers most of the country's Point of Sale (POS) transactions. Through its subsidiaries, Moniepoint Inc. processes $22 billion monthly for its customers while operating profitably. As a Product Design Manager, you will own the execution of our design vision, managing a small team of designers across multiple teams to prioritise initiatives, drive strategic projects, and foster a culture of excellence. Balancing leadership with hands-on design, you will ensure we deliver business-driven, user-centred solutions that elevate the user experience. This role requires strong leadership, UX/UI expertise, and cross-functional collaboration. You will work closely with product managers, engineers, and other stakeholders to remove blockers, streamline workflows, and create scalable, accessible designs that align with both user and business needs. What you'll do Lead and manage a small team of product designers, ensuring project prioritisation, team alignment, and timely execution of high-quality design work. Mentor and inspire your team, fostering a culture of feedback, learning, and innovation through regular critiques, coaching, and skill development. Manage project timelines, roadmaps, and design workflows, ensuring the team delivers high-quality work on schedule. Maintain a hands-on approach, contributing directly to key design projects while balancing leadership responsibilities. Partner with product managers, engineers, and executives to translate strategic goals into user-friendly design solutions. Advocate for user-centred design by leveraging qualitative and quantitative research, usability testing, and behavioural insights to make informed design decisions. Ensure design consistency and scalability through the use of design systems and atomic design principles. Champion accessibility (a11y) and inclusive design, ensuring our products are usable by a diverse audience. Collaborate with analytics and product teams to measure the impact of design and optimise experiences based on data. What you need to succeed A strong portfolio demonstrating your ability to lead design teams and deliver end-to-end product design solutions across platforms, backed by user research and measurable impact. Experience leading and developing design teams, fostering collaboration, mentorship, and performance-driven growth. Expertise in UX/UI principles, interaction design, and user research methodologies, with a proven track record of delivering results-driven digital products. Strong communication and stakeholder management skills, with the ability to influence cross-functional teams and advocate for design at all levels. Strategic mindset, with the ability to translate product goals into scalable, flexible, and user-centric design solutions. Experience managing design workflows, tools, and operational processes to improve team efficiency and output. Ability to thrive in a fast-paced environment, effectively balancing multiple priorities while maintaining design excellence. Experience in fintech or SaaS, with a strong understanding of financial products, compliance, security, and designing for trust. What you'll get A leadership role in shaping the future of fintech - your work will influence design strategy and impact millions of users. Opportunities for career growth - mentorship, leadership development, and the ability to scale and shape a high-performing design team. Autonomy and influence - own design decisions, drive cross-functional collaboration, and define best practices. A high-performing and collaborative team - work alongside talented designers, engineers, and product managers in a culture that values design excellence. A culture of experimentation - we encourage bold ideas, rapid iteration, and data-driven design improvements. Competitive compensation and benefits. Remote-friendly work culture with support for professional development and engagement with the design community. What to expect in the hiring process Application & portfolio review: we assess your experience, leadership impact, and UX case studies that demonstrate strategic thinking, process, and measurable outcomes. Preliminary phone call with recruiter: a brief conversation to discuss your background, leadership experience, and expectations. Interview with senior leadership: a deep dive into your leadership approach, design philosophy, and ability to drive impact. This includes a discussion on past projects and collaboration with cross-functional teams. Design leadership challenge: a scenario-based assessment to assess both strategic thinking and leadership skills while balancing UX/UI expertise. Final executive conversation: a discussion with senior leadership to assess alignment with our vision, strategic thinking, and team-building philosophy. How to apply: Submit your resume and portfolio showcasing your leadership in managing design teams, driving strategy, and delivering user-centred solutions with measurable business impact. We want to see case studies that demonstrate how you have led and developed designers, prioritised and managed projects, and fostered a high-performing team culture. Your portfolio should highlight how you have used research, data, and experimentation to inform decisions, optimise workflows, and drive success metrics.
Jul 22, 2025
Full time
You are on our Global Page. To view content relevant to your location, select a different country or region. Product Design Manager Who we are Moniepoint Inc. is Africa's all-in-one financial ecosystem, helping 10 million businesses and individuals access seamless payments, banking, credit, and business management tools since 2019. As Nigeria's largest merchant acquirer, it powers most of the country's Point of Sale (POS) transactions. Through its subsidiaries, Moniepoint Inc. processes $22 billion monthly for its customers while operating profitably. As a Product Design Manager, you will own the execution of our design vision, managing a small team of designers across multiple teams to prioritise initiatives, drive strategic projects, and foster a culture of excellence. Balancing leadership with hands-on design, you will ensure we deliver business-driven, user-centred solutions that elevate the user experience. This role requires strong leadership, UX/UI expertise, and cross-functional collaboration. You will work closely with product managers, engineers, and other stakeholders to remove blockers, streamline workflows, and create scalable, accessible designs that align with both user and business needs. What you'll do Lead and manage a small team of product designers, ensuring project prioritisation, team alignment, and timely execution of high-quality design work. Mentor and inspire your team, fostering a culture of feedback, learning, and innovation through regular critiques, coaching, and skill development. Manage project timelines, roadmaps, and design workflows, ensuring the team delivers high-quality work on schedule. Maintain a hands-on approach, contributing directly to key design projects while balancing leadership responsibilities. Partner with product managers, engineers, and executives to translate strategic goals into user-friendly design solutions. Advocate for user-centred design by leveraging qualitative and quantitative research, usability testing, and behavioural insights to make informed design decisions. Ensure design consistency and scalability through the use of design systems and atomic design principles. Champion accessibility (a11y) and inclusive design, ensuring our products are usable by a diverse audience. Collaborate with analytics and product teams to measure the impact of design and optimise experiences based on data. What you need to succeed A strong portfolio demonstrating your ability to lead design teams and deliver end-to-end product design solutions across platforms, backed by user research and measurable impact. Experience leading and developing design teams, fostering collaboration, mentorship, and performance-driven growth. Expertise in UX/UI principles, interaction design, and user research methodologies, with a proven track record of delivering results-driven digital products. Strong communication and stakeholder management skills, with the ability to influence cross-functional teams and advocate for design at all levels. Strategic mindset, with the ability to translate product goals into scalable, flexible, and user-centric design solutions. Experience managing design workflows, tools, and operational processes to improve team efficiency and output. Ability to thrive in a fast-paced environment, effectively balancing multiple priorities while maintaining design excellence. Experience in fintech or SaaS, with a strong understanding of financial products, compliance, security, and designing for trust. What you'll get A leadership role in shaping the future of fintech - your work will influence design strategy and impact millions of users. Opportunities for career growth - mentorship, leadership development, and the ability to scale and shape a high-performing design team. Autonomy and influence - own design decisions, drive cross-functional collaboration, and define best practices. A high-performing and collaborative team - work alongside talented designers, engineers, and product managers in a culture that values design excellence. A culture of experimentation - we encourage bold ideas, rapid iteration, and data-driven design improvements. Competitive compensation and benefits. Remote-friendly work culture with support for professional development and engagement with the design community. What to expect in the hiring process Application & portfolio review: we assess your experience, leadership impact, and UX case studies that demonstrate strategic thinking, process, and measurable outcomes. Preliminary phone call with recruiter: a brief conversation to discuss your background, leadership experience, and expectations. Interview with senior leadership: a deep dive into your leadership approach, design philosophy, and ability to drive impact. This includes a discussion on past projects and collaboration with cross-functional teams. Design leadership challenge: a scenario-based assessment to assess both strategic thinking and leadership skills while balancing UX/UI expertise. Final executive conversation: a discussion with senior leadership to assess alignment with our vision, strategic thinking, and team-building philosophy. How to apply: Submit your resume and portfolio showcasing your leadership in managing design teams, driving strategy, and delivering user-centred solutions with measurable business impact. We want to see case studies that demonstrate how you have led and developed designers, prioritised and managed projects, and fostered a high-performing team culture. Your portfolio should highlight how you have used research, data, and experimentation to inform decisions, optimise workflows, and drive success metrics.
About us Our product is all about collaboration and innovation. So are our people. We're a small team, but we've got a big vision: to build a brand-new infrastructure for operational risk management. It's not easy. We're redefining the way some of the world's biggest financial services companies and banks work with data. There are a lot of challenges - but a lot of opportunities to think and act creatively, too. Backed by banks (JP Morgan, Citi, Barclays, Lloyds, BNP) and ratings agencies, Acin helps banks objectively manage their risk control landscape. Based on a network of peers, Acin's data protocols connect a bank's risk control data across their firm and industry leading to greater cost savings, and creating huge efficiency savings across the bank both in front and back-office operations. The role You will beresponsible for managing and developing the relationship with one or more of Acin's clients, who are top tier banks. You'll be the interface between the bank(s) and Acin across the entire relationship. You will collaborate closely with teams across the organisation (e.g. Client, Intelligence & Analytics, Technology and Operations) in order to provide a consistently high level of service to our clients. Main duties Build relationships with Acin's bank clients, managing day-to-day interactions while developing new relationships and contacts to expand the network across the organisations. Develop relationships to a 'partnership' engagement, establishing a trusted strategic advisor relationship with each client thereby ensuring success and growth Drive increased engagement between the clients and Acin, ensuring clients are satisfied with the services they receive, we deliver desired outcomes and to improve upon any areas of dissatisfaction. Own project management throughout the life cycle from a client commercial agreement to end-delivery, collaborating both with clients and colleagues to align different stakeholders to a common agenda and timeline; execute to plan with excellence coupled with strong communication across stakeholders. Present and lead client meetings in multiple different forums, including: Regular QBRS - on and off-site meetings to understand and discuss a client's business requirements and business issues and explore how the product can help address and resolve these issues Meetings to deliver the analysis, insights and value to key stakeholders, including co-ordinating follow-ups after meetings, managing timely responses to follow up questions and prioritising requests. Formal and informal review meetings to seek client feedback. Drive client adoption, value and outcomes leading to renewals of engagement, expansion of scope, and advocacy of Acin. Become a product expert on the Acin platform and keep up to date with the evolution of our products and services. Assist with the development of client materials, including educational, marketing, and sales presentations. Produce customised client deliverable presentations with results tailored to the audience. Work with key stakeholders in the bank to support materials required for internal committees or regulatory responses. Be the voice of the client. Gather their requirements and feedback and communicate this to the Product and Tech teams to influence the continued development of the product offering, acting as an advocate for your clients. Constantly improve your industry knowledge through webinars / events / readings. Requirements Relevant experience in a client-facing or relationship manager role either within a bank or within the financial services practice of a consulting firm / analytics company. A strong understanding of the banking industry (Corporate and Investment Banking, Retail Banking, Asset Management). Demonstrable experience of first-class client focus, relationship building, problem solving and teamwork. Effective, sharp, clear and succinct communication skills, both verbal and written, and the confidence to manage challenging dialogues. Strong presentation skills, including to senior client stakeholders. Strong project management skills, with the ability to manage a portfolio of multiple projects running simultaneously. Proven ability to work in a demanding environment, managing multiple projects, co-ordinating with colleagues globally and meeting tight deadlines. Ability to determine a client's goals / objectives, desired outcomes and success measures, predict roadblocks and address them before they even occur. Benefits This is an exciting opportunity to join a fast-growing, dynamic fintech that is creating huge momentum in the market. Alongside a friendly, dynamic, and inclusive culture, we offer 25 days annual leave plus bank holidays Enhanced Private Health Insurance for you and your family Life insurance, including access to Smart Health services such as unlimited access to an online GP as well as a range of other health and wellbeing experts Pension scheme Enhanced maternity and paternity leave policies Perkbox - a discount platform and wellbeing resource centre. Employee Assistance Program - access to free counselling sessions and support through Perkbox. Cycle to work scheme Electric Car Leasing Hybrid working options + an amazing office in Central London Regular company events and socials A strong team culture where successes are celebrated together. Our core company values are get up and go, keep going, and always further. Acin is an equal opportunity employer. We value a diverse workforce and an inclusive culture. We encourage applications from all qualified individuals without regard to race, sex, colour, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation and gender identity or expression.
Jul 22, 2025
Full time
About us Our product is all about collaboration and innovation. So are our people. We're a small team, but we've got a big vision: to build a brand-new infrastructure for operational risk management. It's not easy. We're redefining the way some of the world's biggest financial services companies and banks work with data. There are a lot of challenges - but a lot of opportunities to think and act creatively, too. Backed by banks (JP Morgan, Citi, Barclays, Lloyds, BNP) and ratings agencies, Acin helps banks objectively manage their risk control landscape. Based on a network of peers, Acin's data protocols connect a bank's risk control data across their firm and industry leading to greater cost savings, and creating huge efficiency savings across the bank both in front and back-office operations. The role You will beresponsible for managing and developing the relationship with one or more of Acin's clients, who are top tier banks. You'll be the interface between the bank(s) and Acin across the entire relationship. You will collaborate closely with teams across the organisation (e.g. Client, Intelligence & Analytics, Technology and Operations) in order to provide a consistently high level of service to our clients. Main duties Build relationships with Acin's bank clients, managing day-to-day interactions while developing new relationships and contacts to expand the network across the organisations. Develop relationships to a 'partnership' engagement, establishing a trusted strategic advisor relationship with each client thereby ensuring success and growth Drive increased engagement between the clients and Acin, ensuring clients are satisfied with the services they receive, we deliver desired outcomes and to improve upon any areas of dissatisfaction. Own project management throughout the life cycle from a client commercial agreement to end-delivery, collaborating both with clients and colleagues to align different stakeholders to a common agenda and timeline; execute to plan with excellence coupled with strong communication across stakeholders. Present and lead client meetings in multiple different forums, including: Regular QBRS - on and off-site meetings to understand and discuss a client's business requirements and business issues and explore how the product can help address and resolve these issues Meetings to deliver the analysis, insights and value to key stakeholders, including co-ordinating follow-ups after meetings, managing timely responses to follow up questions and prioritising requests. Formal and informal review meetings to seek client feedback. Drive client adoption, value and outcomes leading to renewals of engagement, expansion of scope, and advocacy of Acin. Become a product expert on the Acin platform and keep up to date with the evolution of our products and services. Assist with the development of client materials, including educational, marketing, and sales presentations. Produce customised client deliverable presentations with results tailored to the audience. Work with key stakeholders in the bank to support materials required for internal committees or regulatory responses. Be the voice of the client. Gather their requirements and feedback and communicate this to the Product and Tech teams to influence the continued development of the product offering, acting as an advocate for your clients. Constantly improve your industry knowledge through webinars / events / readings. Requirements Relevant experience in a client-facing or relationship manager role either within a bank or within the financial services practice of a consulting firm / analytics company. A strong understanding of the banking industry (Corporate and Investment Banking, Retail Banking, Asset Management). Demonstrable experience of first-class client focus, relationship building, problem solving and teamwork. Effective, sharp, clear and succinct communication skills, both verbal and written, and the confidence to manage challenging dialogues. Strong presentation skills, including to senior client stakeholders. Strong project management skills, with the ability to manage a portfolio of multiple projects running simultaneously. Proven ability to work in a demanding environment, managing multiple projects, co-ordinating with colleagues globally and meeting tight deadlines. Ability to determine a client's goals / objectives, desired outcomes and success measures, predict roadblocks and address them before they even occur. Benefits This is an exciting opportunity to join a fast-growing, dynamic fintech that is creating huge momentum in the market. Alongside a friendly, dynamic, and inclusive culture, we offer 25 days annual leave plus bank holidays Enhanced Private Health Insurance for you and your family Life insurance, including access to Smart Health services such as unlimited access to an online GP as well as a range of other health and wellbeing experts Pension scheme Enhanced maternity and paternity leave policies Perkbox - a discount platform and wellbeing resource centre. Employee Assistance Program - access to free counselling sessions and support through Perkbox. Cycle to work scheme Electric Car Leasing Hybrid working options + an amazing office in Central London Regular company events and socials A strong team culture where successes are celebrated together. Our core company values are get up and go, keep going, and always further. Acin is an equal opportunity employer. We value a diverse workforce and an inclusive culture. We encourage applications from all qualified individuals without regard to race, sex, colour, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation and gender identity or expression.
