Property Services Manager Are you a housing professional with a social conscience? About Us Tamil Community Housing Association (TCHA) is a BME housing association managing over 600 homes in London, providing housing and support services to our residents. Following our successful merger with Apna Ghar Housing Association in 2023, we've doubled in size. Now we're focused on consolidating our services and delivering an exceptional, joined-up housing experience for our residents. As a small, community-based housing provider, we pride ourselves on meaningful resident involvement and a culture where every voice counts-from residents to staff. This means your career with us will be genuinely rewarding. The Role As our Property Services Manager, you'll have operational responsibility across the full spectrum of property services: Day-to-day repairs major works planning and delivery Health and Safety compliance Contract management Void management Resident engagement and communications Complaints handling You'll be part of our Management Team and will report to our Head of Operations taking the lead on operational matters to drive improved performance, value for money, resident satisfaction and achieving objectives. Around half our homes are managed on behalf of other landlords, so you'll need to excel at contract delivery and managing external partnerships while keeping residents at the heart of everything we do. If you are up for the challenge to drive through resident focused service improvements, deliver cost effective and value for money services, ensure TCHA is delivering a great service, and putting residents at the heart of what we do, then we want to hear from you. What You'll Do: Manage and inspire your team to deliver excellent property services Manage contractor performance and ensure value for money Use resident feedback to continuously improve service delivery Develop and review policies and procedures Conduct resident visits, site inspections, and tenancy audits About You We're looking for someone who brings: A proven operational property services manager with a sound knowledge of the law, policy and best practice around all areas of property management. Excellent people skills and a strong track record of achievement in all key areas of property management A clear commitment to resident engagement and delivering the highest service standard A recognised qualification in a property-related discipline (degree level or equivalent, or working towards this) You'll be a member of a professional body, e.g. RICS or Chartered Institute of Building, or be working towards this. You'll embody TCHA's values both internally and externally, supporting our ambition to be an employer and partner of choice. As a smaller provider, this role offers genuine breadth of experience and the opportunity to make a real impact. What's on Offer: Salary: £50,000 per annum, plus essential car user allowance Hours: 37.5 hours per week (9:00am - 5:00pm) Contract: Permanent Location: London How to Apply To arrange an informal discussion about the role or to submit your application, please email via the button below. Please submit: Your CV (maximum 3 pages) A personal statement explaining how you meet the role requirements (maximum 2 pages) Closing date: 12 noon on 9th March 2026. Interview & assessment date: 23rd March 2026 (in person) We look forward to hearing from you!
Mar 03, 2026
Full time
Property Services Manager Are you a housing professional with a social conscience? About Us Tamil Community Housing Association (TCHA) is a BME housing association managing over 600 homes in London, providing housing and support services to our residents. Following our successful merger with Apna Ghar Housing Association in 2023, we've doubled in size. Now we're focused on consolidating our services and delivering an exceptional, joined-up housing experience for our residents. As a small, community-based housing provider, we pride ourselves on meaningful resident involvement and a culture where every voice counts-from residents to staff. This means your career with us will be genuinely rewarding. The Role As our Property Services Manager, you'll have operational responsibility across the full spectrum of property services: Day-to-day repairs major works planning and delivery Health and Safety compliance Contract management Void management Resident engagement and communications Complaints handling You'll be part of our Management Team and will report to our Head of Operations taking the lead on operational matters to drive improved performance, value for money, resident satisfaction and achieving objectives. Around half our homes are managed on behalf of other landlords, so you'll need to excel at contract delivery and managing external partnerships while keeping residents at the heart of everything we do. If you are up for the challenge to drive through resident focused service improvements, deliver cost effective and value for money services, ensure TCHA is delivering a great service, and putting residents at the heart of what we do, then we want to hear from you. What You'll Do: Manage and inspire your team to deliver excellent property services Manage contractor performance and ensure value for money Use resident feedback to continuously improve service delivery Develop and review policies and procedures Conduct resident visits, site inspections, and tenancy audits About You We're looking for someone who brings: A proven operational property services manager with a sound knowledge of the law, policy and best practice around all areas of property management. Excellent people skills and a strong track record of achievement in all key areas of property management A clear commitment to resident engagement and delivering the highest service standard A recognised qualification in a property-related discipline (degree level or equivalent, or working towards this) You'll be a member of a professional body, e.g. RICS or Chartered Institute of Building, or be working towards this. You'll embody TCHA's values both internally and externally, supporting our ambition to be an employer and partner of choice. As a smaller provider, this role offers genuine breadth of experience and the opportunity to make a real impact. What's on Offer: Salary: £50,000 per annum, plus essential car user allowance Hours: 37.5 hours per week (9:00am - 5:00pm) Contract: Permanent Location: London How to Apply To arrange an informal discussion about the role or to submit your application, please email via the button below. Please submit: Your CV (maximum 3 pages) A personal statement explaining how you meet the role requirements (maximum 2 pages) Closing date: 12 noon on 9th March 2026. Interview & assessment date: 23rd March 2026 (in person) We look forward to hearing from you!
Kaleidoscope Trust (KT) is the UK's leading charity dedicated to advancing the rights of LGBTI+ people internationally. Founded in 2011, we aim to create a world where all LGBTI+ individuals are free, safe and equal. To ensure LGBTI+ rights remain a priority on global agendas, we take a three-fold approach: We strengthen capacities and build networks and movements, by supporting a diverse range of international LGBTI+ partners and networks to access the skills, training, and financial resources they need to be able to shift hearts and minds and create enabling environments for policy and legal change. We advocate for inclusive policy change, by generating data-driven evidence that amplifies our partners' lived experiences and priorities and by ensuring political leaders and government officials have access to the accurate, timely and relevant information needed to effectively challenge anti-LGBTI+ narratives and strategies and drive positive change. We enhance collaboration and coordination among stakeholders, by building networks and connecting grassroots organisations with political actors in strategic spaces to drive meaningful and lasting change for LGBTI+ communities across the Commonwealth and around the world. Kaleidoscope Trust is proud to be a founding member of The Commonwealth Equality Network and to host its Secretariat. Our partnerships with LGBTI+ communities across the Commonwealth have informed our approach to inclusion and equality, in the workplace and beyond. We are an open organisation, committed to having great working practices that enable all team members to have ownership over their work. We are committed to employing and nurturing a diverse range of people, and especially encourage applications from women, the vast and varied members of the LGBTI+ community, the multiply-marginalised, and People of the Global Majority. The Role: The Events and Communications Officer will help KT communicate its work clearly, connect with key audiences, and bring people together through communications and events that support our strategic goals. The role is an exciting opportunity to get stuck into different areas of KT's work and play a central role in helping to deliver a number of our key events and projects. We are looking for someone with a can-do attitude, who is a team player, and who is looking to grow professionally by building their skillset and helping to deliver KT's work across different areas linked to communications, events, and digital analytics. This role, within the broader policy and public affairs function, will play an important part in the delivery of focused, strategic communications, including supporting the development of original content that reflects KT's expertise, partnerships, and impact. This role will also provide high-quality operational and administrative support to help deliver critical functions in support of priority projects/events, including: Communications operations The Global LGBTI+ Rights Commission KT's organisational set events, such as our annual Parliamentary Reception and various other corporate partner engagement events Provide dedicated support to TCEN communications and member-facing activity (under one day a week), in KT's role as the member hosting the network's Secretariat. The post-holder will gain experience in a range of skills areas, including communications, public affairs and advocacy, event management, and stakeholder engagement. The Communications and Events Officer will report to the Head of Policy and Public Affairs. Key Responsibilities: Communications Operations and Administration Schedule and publish proactive - and repost relevant reactive - communications outputs as directed across websites and social media platforms and channels. Supporting effective internal processes for communications planning, approvals, and scheduling, helping ensure work is timely, consistent, and well-managed. Produce and coordinate high-quality communications outputs, including digital content, briefings, newsletters, and public-facing materials that strengthen KT's influence and positioning. Develop and maintain databases and contact lists of different stakeholder groups using Vuelio, to support current or future communications objectives, as directed. Liaise with external service providers (e.g., for printing), as needed/directed. Work with external suppliers, partner organisations, and other stakeholders as needed to support the delivery of communications outputs and event activity. Contribute to developing specific audio-visual and written communications outputs in different formats, as needed. Events Delivery Support the planning and delivery of KT events, including advocacy events, stakeholder receptions, and fundraising occasions, managing logistics, stakeholder coordination, communications, and follow-up, ensuring events contribute to KT's advocacy and strategic objectives. Coordinate compiling/updating event guest lists across the organisation. Draft and circulate signed-off invitations to stakeholders (often in coordination with members of other teams), monitor RSVPs, and respond to or redirect queries from participants. Support the project lead with liaising with venues, including ensuring logistics are communicated and remain on track. Attend in-person events to assist with set up and tear down and support delivery as required. Prepare draft contracts for and liaise with suppliers (such as photographers, videographers), as directed. Support scheduling and organising of online and in-person meetings and webinars, and provide troubleshooting and IT assistance as needed. Compile document packs and circulate relevant information to stakeholders/ participants in advance, as directed. Escalate issues and risks to relevant senior staff as needed. Support with other event logistics, as required. Person Specification: Essential Experience supporting communications work in a charity, advocacy, or similar mission-driven organisation. Familiarity with digital communications tools and platforms (e.g. social media, email newsletters, basic design tools). Strong writing and editing skills, with the ability to produce clear, engaging content for different audiences. Experience supporting the delivery of events or convenings, including practical logistics and coordination. Strong organisational skills, with the ability to manage multiple tasks, deadlines, and competing priorities. Confidence working collaboratively across teams, supporting colleagues to communicate their work effectively. Good judgement and attention to detail, particularly when handling sensitive topics or external communications. Commitment to KT's mission and a strong understanding of the context for LGBTI+ rights globally. Desirable Experience working on advocacy or public affairs communications. Experience working with external suppliers, partners, or stakeholders on global communications campaigns or events delivery. Terms and Conditions: This role is full-time (37.5 hours per week). The salary is £35,150 p.a. plus pension contributions. The post-holder is entitled to standard annual leave of 25 days plus bank holidays. The post-holder will be managed by Kaleidoscope Trust's Head of Policy and Public Affairs. The staff member will work from home as part of our fully remote working model, with the occasional requirement to travel to off-sites for meetings or events and possibly internationally. Standard core hours of work are 9:00am - 5:30pm (London time) with possible requirement to work very occasionally at evenings and weekends (which will accrue Time Off In Lieu). The post-holder must possess the right to live and work in the United Kingdom for the period of the contract. Start date: As soon as possible. How to apply: Using our website , please upload your CV and a two-page maximum cover letter explaining: your interest in joining Kaleidoscope Trust for this role your relevant experience as per the person specification outlined above, and up to five samples of existing designed work (there is no need to design anything bespoke for this application - examples of previously created work is sufficient). If you have any queries relating to your application, please email , titling your communication: "Query re Communications and Events Officer". Closing date: Monday, 16 March 2026 at 23:59 (London time) Interviews: week commencing 16 March
Mar 03, 2026
Full time
Kaleidoscope Trust (KT) is the UK's leading charity dedicated to advancing the rights of LGBTI+ people internationally. Founded in 2011, we aim to create a world where all LGBTI+ individuals are free, safe and equal. To ensure LGBTI+ rights remain a priority on global agendas, we take a three-fold approach: We strengthen capacities and build networks and movements, by supporting a diverse range of international LGBTI+ partners and networks to access the skills, training, and financial resources they need to be able to shift hearts and minds and create enabling environments for policy and legal change. We advocate for inclusive policy change, by generating data-driven evidence that amplifies our partners' lived experiences and priorities and by ensuring political leaders and government officials have access to the accurate, timely and relevant information needed to effectively challenge anti-LGBTI+ narratives and strategies and drive positive change. We enhance collaboration and coordination among stakeholders, by building networks and connecting grassroots organisations with political actors in strategic spaces to drive meaningful and lasting change for LGBTI+ communities across the Commonwealth and around the world. Kaleidoscope Trust is proud to be a founding member of The Commonwealth Equality Network and to host its Secretariat. Our partnerships with LGBTI+ communities across the Commonwealth have informed our approach to inclusion and equality, in the workplace and beyond. We are an open organisation, committed to having great working practices that enable all team members to have ownership over their work. We are committed to employing and nurturing a diverse range of people, and especially encourage applications from women, the vast and varied members of the LGBTI+ community, the multiply-marginalised, and People of the Global Majority. The Role: The Events and Communications Officer will help KT communicate its work clearly, connect with key audiences, and bring people together through communications and events that support our strategic goals. The role is an exciting opportunity to get stuck into different areas of KT's work and play a central role in helping to deliver a number of our key events and projects. We are looking for someone with a can-do attitude, who is a team player, and who is looking to grow professionally by building their skillset and helping to deliver KT's work across different areas linked to communications, events, and digital analytics. This role, within the broader policy and public affairs function, will play an important part in the delivery of focused, strategic communications, including supporting the development of original content that reflects KT's expertise, partnerships, and impact. This role will also provide high-quality operational and administrative support to help deliver critical functions in support of priority projects/events, including: Communications operations The Global LGBTI+ Rights Commission KT's organisational set events, such as our annual Parliamentary Reception and various other corporate partner engagement events Provide dedicated support to TCEN communications and member-facing activity (under one day a week), in KT's role as the member hosting the network's Secretariat. The post-holder will gain experience in a range of skills areas, including communications, public affairs and advocacy, event management, and stakeholder engagement. The Communications and Events Officer will report to the Head of Policy and Public Affairs. Key Responsibilities: Communications Operations and Administration Schedule and publish proactive - and repost relevant reactive - communications outputs as directed across websites and social media platforms and channels. Supporting effective internal processes for communications planning, approvals, and scheduling, helping ensure work is timely, consistent, and well-managed. Produce and coordinate high-quality communications outputs, including digital content, briefings, newsletters, and public-facing materials that strengthen KT's influence and positioning. Develop and maintain databases and contact lists of different stakeholder groups using Vuelio, to support current or future communications objectives, as directed. Liaise with external service providers (e.g., for printing), as needed/directed. Work with external suppliers, partner organisations, and other stakeholders as needed to support the delivery of communications outputs and event activity. Contribute to developing specific audio-visual and written communications outputs in different formats, as needed. Events Delivery Support the planning and delivery of KT events, including advocacy events, stakeholder receptions, and fundraising occasions, managing logistics, stakeholder coordination, communications, and follow-up, ensuring events contribute to KT's advocacy and strategic objectives. Coordinate compiling/updating event guest lists across the organisation. Draft and circulate signed-off invitations to stakeholders (often in coordination with members of other teams), monitor RSVPs, and respond to or redirect queries from participants. Support the project lead with liaising with venues, including ensuring logistics are communicated and remain on track. Attend in-person events to assist with set up and tear down and support delivery as required. Prepare draft contracts for and liaise with suppliers (such as photographers, videographers), as directed. Support scheduling and organising of online and in-person meetings and webinars, and provide troubleshooting and IT assistance as needed. Compile document packs and circulate relevant information to stakeholders/ participants in advance, as directed. Escalate issues and risks to relevant senior staff as needed. Support with other event logistics, as required. Person Specification: Essential Experience supporting communications work in a charity, advocacy, or similar mission-driven organisation. Familiarity with digital communications tools and platforms (e.g. social media, email newsletters, basic design tools). Strong writing and editing skills, with the ability to produce clear, engaging content for different audiences. Experience supporting the delivery of events or convenings, including practical logistics and coordination. Strong organisational skills, with the ability to manage multiple tasks, deadlines, and competing priorities. Confidence working collaboratively across teams, supporting colleagues to communicate their work effectively. Good judgement and attention to detail, particularly when handling sensitive topics or external communications. Commitment to KT's mission and a strong understanding of the context for LGBTI+ rights globally. Desirable Experience working on advocacy or public affairs communications. Experience working with external suppliers, partners, or stakeholders on global communications campaigns or events delivery. Terms and Conditions: This role is full-time (37.5 hours per week). The salary is £35,150 p.a. plus pension contributions. The post-holder is entitled to standard annual leave of 25 days plus bank holidays. The post-holder will be managed by Kaleidoscope Trust's Head of Policy and Public Affairs. The staff member will work from home as part of our fully remote working model, with the occasional requirement to travel to off-sites for meetings or events and possibly internationally. Standard core hours of work are 9:00am - 5:30pm (London time) with possible requirement to work very occasionally at evenings and weekends (which will accrue Time Off In Lieu). The post-holder must possess the right to live and work in the United Kingdom for the period of the contract. Start date: As soon as possible. How to apply: Using our website , please upload your CV and a two-page maximum cover letter explaining: your interest in joining Kaleidoscope Trust for this role your relevant experience as per the person specification outlined above, and up to five samples of existing designed work (there is no need to design anything bespoke for this application - examples of previously created work is sufficient). If you have any queries relating to your application, please email , titling your communication: "Query re Communications and Events Officer". Closing date: Monday, 16 March 2026 at 23:59 (London time) Interviews: week commencing 16 March
About the role As a Data Analytics Senior Analyst, you will play a pivotal role in transforming raw data into strategic insights that drive decision-making across the organisation. You will be responsible for the design and implementation of analytical solutions while ensuring data integrity, accessibility, and visualisation standards. This role requires both a sharp analytical mindset and strong collaboration and management skills, as you will collaborate with cross-functional teams to identify business opportunities, track performance, and optimise outcomes. With a finger on the pulse of emerging technologies and data trends, you'll help shape our data-driven culture and elevate how we understand our customers, prospects, operations, marketing performance and growth. In this role your key responsibilities will include but not be limited to: Develop and execute a comprehensive data analytics strategy aligned with business objectives Oversee a junior Data Analyst, providing mentorship and guidance Design and implement a data quality improvement strategy to resolve existing issues Help support the delivery and ongoing optimisations of a centralised marketing dashboard to provide unified visibility into campaign performance Build and automate dashboards to track ROI on marketing campaigns Identify reporting needs and implement automated data flows to reduce manual effort Drive initiatives to reduce data quality issues in HubSpot Build strategies for augmenting and enhancing data, including tech stack recommendations, people-processes, and methods of obtaining first-party data. Ensuring we are compliant with data-practices and laws Work with the Head of Marketing Operations, and CRM Manager to ensure data flows between systems and strive for a 'single source of truth' of data. Provide reporting and insights to help the business make better decisions, and to help track marketing performance and value-add Work with colleagues in the business to improve automation and data collection Promote a good data management culture across the business Help to reduce or remove manual reporting practices and improve efficiency Continuing to support the business in any data requests or requirements Skills & experience Strong knowledge of Microsoft Excel, Some experience in system integrations, with expert knowledge of CRM and Marketing Automation systems (preferably NetSuite and HubSpot) Experience in data capture and data management Ability to interpret data, interpret trends and providing recommendations accordingly Excellent verbal and written communication skills at all levels In depth knowledge of marketing tools, metrics, and reporting Strong understanding of the digital marketing landscape Benefits & culture At Zellis we create market-leading HR & Payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services. Our vision is to be the clear leader in pay, reward, analytics, and people experiences. We're passionate about creating an environment where people want to join, belong to, and be part of a progressive organisation. Our values, which were defined with input from all of our 2,000 colleagues, we live and breathe every day: Unstoppable together. Always learning. Make it count. Think scale. Our people are critical to our ongoing success; we're proud of our inclusive culture that gives you the platform to grow, challenge the status quo and play a crucial role in further enhancing our market position as the leading provider of HR & Payroll software and services. With Zellis you'll have the chance to stretch and challenge yourself in an environment that's varied, flexible and hugely supportive. We also love to reward and recognise our brilliant colleagues. As part of your benefits package, you'll receive: A competitive base salary. 25 days annual leave, plus your birthday off and the opportunity to buy additional holiday. Private medical insurance. Life assurance 4x salary. Enhanced pension scheme with company contributions up to 8.5%. A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.
Mar 03, 2026
Full time
About the role As a Data Analytics Senior Analyst, you will play a pivotal role in transforming raw data into strategic insights that drive decision-making across the organisation. You will be responsible for the design and implementation of analytical solutions while ensuring data integrity, accessibility, and visualisation standards. This role requires both a sharp analytical mindset and strong collaboration and management skills, as you will collaborate with cross-functional teams to identify business opportunities, track performance, and optimise outcomes. With a finger on the pulse of emerging technologies and data trends, you'll help shape our data-driven culture and elevate how we understand our customers, prospects, operations, marketing performance and growth. In this role your key responsibilities will include but not be limited to: Develop and execute a comprehensive data analytics strategy aligned with business objectives Oversee a junior Data Analyst, providing mentorship and guidance Design and implement a data quality improvement strategy to resolve existing issues Help support the delivery and ongoing optimisations of a centralised marketing dashboard to provide unified visibility into campaign performance Build and automate dashboards to track ROI on marketing campaigns Identify reporting needs and implement automated data flows to reduce manual effort Drive initiatives to reduce data quality issues in HubSpot Build strategies for augmenting and enhancing data, including tech stack recommendations, people-processes, and methods of obtaining first-party data. Ensuring we are compliant with data-practices and laws Work with the Head of Marketing Operations, and CRM Manager to ensure data flows between systems and strive for a 'single source of truth' of data. Provide reporting and insights to help the business make better decisions, and to help track marketing performance and value-add Work with colleagues in the business to improve automation and data collection Promote a good data management culture across the business Help to reduce or remove manual reporting practices and improve efficiency Continuing to support the business in any data requests or requirements Skills & experience Strong knowledge of Microsoft Excel, Some experience in system integrations, with expert knowledge of CRM and Marketing Automation systems (preferably NetSuite and HubSpot) Experience in data capture and data management Ability to interpret data, interpret trends and providing recommendations accordingly Excellent verbal and written communication skills at all levels In depth knowledge of marketing tools, metrics, and reporting Strong understanding of the digital marketing landscape Benefits & culture At Zellis we create market-leading HR & Payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services. Our vision is to be the clear leader in pay, reward, analytics, and people experiences. We're passionate about creating an environment where people want to join, belong to, and be part of a progressive organisation. Our values, which were defined with input from all of our 2,000 colleagues, we live and breathe every day: Unstoppable together. Always learning. Make it count. Think scale. Our people are critical to our ongoing success; we're proud of our inclusive culture that gives you the platform to grow, challenge the status quo and play a crucial role in further enhancing our market position as the leading provider of HR & Payroll software and services. With Zellis you'll have the chance to stretch and challenge yourself in an environment that's varied, flexible and hugely supportive. We also love to reward and recognise our brilliant colleagues. As part of your benefits package, you'll receive: A competitive base salary. 25 days annual leave, plus your birthday off and the opportunity to buy additional holiday. Private medical insurance. Life assurance 4x salary. Enhanced pension scheme with company contributions up to 8.5%. A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.
Site Engineer - ESD Craighead - St Andrews Note for Recruitment Agencies: We prefer to hire directly and we will be in touch with our PSL Agencies if this role is eligible for release. We do not accept speculative CVs from agencies, if speculative CVs are sent, no fee will be applicable - please direct all queries to the relevant Resourcing Partner. Galliford Try Infrastructure is looking for a Site Engineer to be based throughout our Environmental business in the East of Scotland for our ESD water framework. The Site Engineer will work on high value Scottish water projects in Craighead and other locations across the central belt and East of Scotland. What you will be doing: Promote exceptional safety and deliver quality standards at all times Co-ordinate and control construction activities ensuring the project runs to schedule and budget Day to Day management of site activities, including supervising and monitoring the site operations and carrying out briefings as necessary, preparing RAMS and ensuring compliance Ensuring plant and materials are ordered and supplied as required Checking drawings and quantities, ensuring that the information is accurate for the work Maintain good client relationships at all levels Comply with Customer Impact Plan at all times Maintain and enhance ESD's reputation at all levels Ensuring that the BMS is implemented at all stages Ensuring that activities are planned, organised and monitored to ensure safety, time constraints and quality requirements are met Ensuring that all site non-conformities are reported and resolved Ensure all cost aspects are managed proactively and controls are in place Undertake such other duties, training and/or hours of work as may be reasonably required and which are consistent with the general level of responsibility of this role Take all reasonable steps to ensure appropriate confidentiality About You: HND or equivalent in engineering/project management related qualification Experience of the construction/engineering industry, ideally in the water industry Track record of delivering within agreed parameters IOSH or SMSTS Safety Management CSCS Card Excellent IT skills Excellent verbal and communication skills What We Can Offer in Return: With an impressive order book of over £3.8 billion we are one of the industry's leading principal contractors, affording you the opportunity to work on some of the UK's most exciting projects offering you stability as well as the chance to stretch your capabilities and realise long held career goals. You will be joining diverse teams working at a high professional level with exceptional levels of commitment. With an ambitious strategy, we're poised for further growth and success, so if you're committed, talented and enthusiastic, Galliford Try is the right place for you. We are committed to maintaining the physical and mental wellbeing of all our people, through our 'Be Well' programme which offers discounts on certain products, advice and support for a range of issues. We invest in high-quality training for employees of all levels, from our leadership development framework to our apprenticeship programmes. Through our Career Paths initiative, individuals receive tailored training and support to fulfil their potential. Our industry is all about creating talented teams that excel in their areas of expertise. As an employer, we know you are most motivated to give your best when you feel valued and engaged. Our benefits: Generous holiday entitlement, increasing with years of service, plus the opportunity to purchase further holidays A wide range of corporate discounts Cycle to Work schemes Comprehensive pension plan Regular Save as You Earn share purchase scheme Private medical scheme options are available for all salaried employees and our employee assistance programme also provides free 24/7 support to those who need it Paid for yearly membership to one recognised professional association relevant to your role About us: Named Contractor of the Year by the Water Industry Awards, Galliford Try is one of the UK's leading construction businesses with a vision to continuously be a people-orientated, progressive business, driven by our values to deliver lasting change for our stakeholders and the communities we work in. Our purpose is to improve people's lives through building the facilities and infrastructure that communities need, providing opportunities for our people to learn, grow and progress, working with our supply chain to promote the very best working practice and caring for the environment in which we work. We do this by holding true to our values, delivering excellence for our clients and the community, being passionate about our role in providing vital services, putting integrity at the heart of our business by doing the right thing, and collaborating with our clients, supply chain and stakeholders to deliver lasting change and long-term value. For more information on this role or to enquire about other positions available within our ESD Joint Venture please contact Ryan De Stadler on Additional Information: Galliford Try welcomes applications from candidates who would like to work full time, reduced hours or flexibly and this will be discussed in more detail as part of the recruitment process. We encourage you and would be grateful if you could confirm any requirements we can reasonably fulfil to make this application a positive experience for you. Don't meet every requirement of the role? Studies have shown that some people are less likely to apply for jobs unless they meet every single qualification. At Galliford Try, we are committed to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every requirement of the role, we encourage you to apply anyway. You may be just the right candidate for this or other roles. As a Disability Confident employer, we have committed to offer an interview to any candidate with a long term health condition or disability that meet the essential criteria for the advertised position. Please contact the Resourcing Partner listed within the job advert if you believe this applies to you. We will also take the opportunity to discuss any adjustments required for your interview. Galliford Try are an equal opportunities employer and welcome applications from all sectors of the community.
Mar 01, 2026
Full time
Site Engineer - ESD Craighead - St Andrews Note for Recruitment Agencies: We prefer to hire directly and we will be in touch with our PSL Agencies if this role is eligible for release. We do not accept speculative CVs from agencies, if speculative CVs are sent, no fee will be applicable - please direct all queries to the relevant Resourcing Partner. Galliford Try Infrastructure is looking for a Site Engineer to be based throughout our Environmental business in the East of Scotland for our ESD water framework. The Site Engineer will work on high value Scottish water projects in Craighead and other locations across the central belt and East of Scotland. What you will be doing: Promote exceptional safety and deliver quality standards at all times Co-ordinate and control construction activities ensuring the project runs to schedule and budget Day to Day management of site activities, including supervising and monitoring the site operations and carrying out briefings as necessary, preparing RAMS and ensuring compliance Ensuring plant and materials are ordered and supplied as required Checking drawings and quantities, ensuring that the information is accurate for the work Maintain good client relationships at all levels Comply with Customer Impact Plan at all times Maintain and enhance ESD's reputation at all levels Ensuring that the BMS is implemented at all stages Ensuring that activities are planned, organised and monitored to ensure safety, time constraints and quality requirements are met Ensuring that all site non-conformities are reported and resolved Ensure all cost aspects are managed proactively and controls are in place Undertake such other duties, training and/or hours of work as may be reasonably required and which are consistent with the general level of responsibility of this role Take all reasonable steps to ensure appropriate confidentiality About You: HND or equivalent in engineering/project management related qualification Experience of the construction/engineering industry, ideally in the water industry Track record of delivering within agreed parameters IOSH or SMSTS Safety Management CSCS Card Excellent IT skills Excellent verbal and communication skills What We Can Offer in Return: With an impressive order book of over £3.8 billion we are one of the industry's leading principal contractors, affording you the opportunity to work on some of the UK's most exciting projects offering you stability as well as the chance to stretch your capabilities and realise long held career goals. You will be joining diverse teams working at a high professional level with exceptional levels of commitment. With an ambitious strategy, we're poised for further growth and success, so if you're committed, talented and enthusiastic, Galliford Try is the right place for you. We are committed to maintaining the physical and mental wellbeing of all our people, through our 'Be Well' programme which offers discounts on certain products, advice and support for a range of issues. We invest in high-quality training for employees of all levels, from our leadership development framework to our apprenticeship programmes. Through our Career Paths initiative, individuals receive tailored training and support to fulfil their potential. Our industry is all about creating talented teams that excel in their areas of expertise. As an employer, we know you are most motivated to give your best when you feel valued and engaged. Our benefits: Generous holiday entitlement, increasing with years of service, plus the opportunity to purchase further holidays A wide range of corporate discounts Cycle to Work schemes Comprehensive pension plan Regular Save as You Earn share purchase scheme Private medical scheme options are available for all salaried employees and our employee assistance programme also provides free 24/7 support to those who need it Paid for yearly membership to one recognised professional association relevant to your role About us: Named Contractor of the Year by the Water Industry Awards, Galliford Try is one of the UK's leading construction businesses with a vision to continuously be a people-orientated, progressive business, driven by our values to deliver lasting change for our stakeholders and the communities we work in. Our purpose is to improve people's lives through building the facilities and infrastructure that communities need, providing opportunities for our people to learn, grow and progress, working with our supply chain to promote the very best working practice and caring for the environment in which we work. We do this by holding true to our values, delivering excellence for our clients and the community, being passionate about our role in providing vital services, putting integrity at the heart of our business by doing the right thing, and collaborating with our clients, supply chain and stakeholders to deliver lasting change and long-term value. For more information on this role or to enquire about other positions available within our ESD Joint Venture please contact Ryan De Stadler on Additional Information: Galliford Try welcomes applications from candidates who would like to work full time, reduced hours or flexibly and this will be discussed in more detail as part of the recruitment process. We encourage you and would be grateful if you could confirm any requirements we can reasonably fulfil to make this application a positive experience for you. Don't meet every requirement of the role? Studies have shown that some people are less likely to apply for jobs unless they meet every single qualification. At Galliford Try, we are committed to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every requirement of the role, we encourage you to apply anyway. You may be just the right candidate for this or other roles. As a Disability Confident employer, we have committed to offer an interview to any candidate with a long term health condition or disability that meet the essential criteria for the advertised position. Please contact the Resourcing Partner listed within the job advert if you believe this applies to you. We will also take the opportunity to discuss any adjustments required for your interview. Galliford Try are an equal opportunities employer and welcome applications from all sectors of the community.
View our cookie policy .Head of Tax Reporting page is loaded Head of Tax Reportinglocations: Edinburgh: Londontime type: Full timeposted on: Posted Todaytime left to apply: End Date: March 6, 2026 (13 days left to apply)job requisition id: R Job Description At Aberdeen, our ambition is to be the UK's leading Wealth & Investments group.Strengthening talent and culture is one of our strategic priorities. We strive to make Aberdeen a great place to work so that we can attract and retain the industry's best talent.Our people put our stakeholders at the heart of everything they do by helping us to make a positive difference to the lives of our clients, customers, colleagues, shareholders, and society.We are focused on growing our direct and advised wealth platforms and repositioning our specialist asset management business to meet client demand. We are committed to providing excellent client service, supported by leading technology and talent.Aberdeen comprises three businesses, interactive investor (ii), Investments, and Adviser, each of which focuses on meeting and adapting to our clients' evolving needs: interactive investor, the UK's second largest direct-to-consumer investment platform, enables individuals in the UK to plan, save, and invest in the way that works for them. Our Adviser business provides financial planning solutions and technology for UK financial advisers, enabling them to create value for their customers. Our Investments business is a specialist asset manager that focuses on areas where we have both strength and scale to capitalise on the key themes shaping the market, through either public markets or alternative asset classes. Your team The Finance function, led by the Chief Financial Officer, is structured into four specialist teams and three commercially focused business units supporting interactive investor, Adviser, and Investments. The function is further enabled by a dedicated Finance COO Office, ensuring operational excellence and strategic alignment.The Tax function is one of those specialist teams, led by the Tax Director who leads all tax-related matters across the group, operating as a global specialist function to ensure compliance, efficiency, and strategic tax planning.The Tax function is located predominantly in Edinburgh and London. The function comprises teams covering Tax Reporting, Advisory and International, Public Markets Tax, Private Markets Tax and Indirect and Operational Taxes. This role sits within the Tax Reporting team reporting to the Tax Director. Indirect and Operational Taxes is a highly cross functional area that works closely with both client facing teams and a wide range of non finance functions across Aberdeen's three business divisions Investments, Adviser and ii. There are three SMEs in this team which you would be managing. Your role in the Team's Success You will be responsible for leading the provision of a comprehensive corporate tax reporting and compliance service to support the UK and international business.This is a key role in both the Tax and broader Finance function ensuring robust tax governance, accurate reporting and compliance whilst also driving process evolution and adaptation. The role will be supported by a team and will also play a key part in shaping the strategic direction of the Tax function more widely, overseeing risk management practices, contributing to leadership development and role modelling the organisation's values and behaviours.The role holder will be required to develop a good understanding of how the business operates and work with a wide range of other business areas to ensure that tax is effectively managed across the organisation. The role will also require the individual to develop strong working relationships with advisors and other external suppliers.The successful candidate will have the autonomy to refine and enhance existing processes and to design new ones that keep pace with both our business and evolving global tax legislation. The key responsibilities and outcomes for this role are as follows: Lead the reporting and forecasting of taxes across Aberdeen Lead the oversight of tax compliance activities for the Aberdeen corporate entities and support the relationship with HMRC and other tax authorities Oversight of group-level filing requirements including Pillar 2, CBCR and CIR Ensure the effective application and development of the tax risk and controls framework for the business together with supporting governance and reporting requirements Oversight of business management activities for the tax function Supervision and development of team members providing applicable feedback, coaching and guidance Work closely with other senior tax colleagues to ensure consistency of approach, sharing of knowledge and effective risk coverage for the business globally Develop thorough understanding of Aberdeen business operations to ensure that all relevant risks and requirements are addressed Understand best practice and ensure industry representation for Aberdeen as appropriate with external stakeholders including applicable industry bodies In conjunction with other senior members of the tax team, review and develop the tax strategy for the business What You'll Need for This Role ACA/CTA qualified or equivalent at senior manager or director level Strong UK corporate tax background with exposure to international issues preferred Experience in financial services or a large corporate group an advantage Experience of finance transformation projects or development of tax systems an advantage. Strong analytical skills - with a natural curiosity and confidence to proactively question and dig deeper if information does not make sense Excellent communication style and a collaborative mindset to aid establishing and maintaining effective working relationships across stakeholders Strong data management skills with an attention to detail Adaptable and enjoys a dynamic, rapidly changing working environment Commercial Mindset - Demonstrates an understanding of how the organisation creates value and uses this insight to make decisions that support long term performance. This includes ensures that work, projects, and advice directly support organisational strategy and contribute to sustainable growth. Meaningful Impact - Delivering work that positively influences people, performance, and the wider organisation by focusing on outcomes. This includes building trusted relationships with stakeholders, enabling the ability to challenge constructively and steer conversations toward impactful solutions. Experience with working with third parties to drive transformation change and experience with data will be advantageousWe are proud to be a Disability Confident Committed employer. If you have a disability and would like to apply to one of our UK roles under the Disability Confident Scheme, please notify us by completing the relevant section in our candidate questionnaire. One of our team will reach out to support you through your application process. Our benefits There's more to working life than coming home with a good salary. We have an environment where you can learn, get involved and be supported.When you join us, your reward will be one of the best around. This includes 40 days' annual leave, a 16% employer pension contribution, a discretionary performance-based bonus (where applicable), private healthcare and a range of flexible benefits - including gym discounts, season ticket loans and access to an employee discount portal. You can read more about our benefits Our business Enabling our clients to be better investors drives everything we do. Our business is structured around three distinct areas - our vectors of growth - focused on our clients' changing needs. You can find out more about what we do . An
Feb 28, 2026
Full time
View our cookie policy .Head of Tax Reporting page is loaded Head of Tax Reportinglocations: Edinburgh: Londontime type: Full timeposted on: Posted Todaytime left to apply: End Date: March 6, 2026 (13 days left to apply)job requisition id: R Job Description At Aberdeen, our ambition is to be the UK's leading Wealth & Investments group.Strengthening talent and culture is one of our strategic priorities. We strive to make Aberdeen a great place to work so that we can attract and retain the industry's best talent.Our people put our stakeholders at the heart of everything they do by helping us to make a positive difference to the lives of our clients, customers, colleagues, shareholders, and society.We are focused on growing our direct and advised wealth platforms and repositioning our specialist asset management business to meet client demand. We are committed to providing excellent client service, supported by leading technology and talent.Aberdeen comprises three businesses, interactive investor (ii), Investments, and Adviser, each of which focuses on meeting and adapting to our clients' evolving needs: interactive investor, the UK's second largest direct-to-consumer investment platform, enables individuals in the UK to plan, save, and invest in the way that works for them. Our Adviser business provides financial planning solutions and technology for UK financial advisers, enabling them to create value for their customers. Our Investments business is a specialist asset manager that focuses on areas where we have both strength and scale to capitalise on the key themes shaping the market, through either public markets or alternative asset classes. Your team The Finance function, led by the Chief Financial Officer, is structured into four specialist teams and three commercially focused business units supporting interactive investor, Adviser, and Investments. The function is further enabled by a dedicated Finance COO Office, ensuring operational excellence and strategic alignment.The Tax function is one of those specialist teams, led by the Tax Director who leads all tax-related matters across the group, operating as a global specialist function to ensure compliance, efficiency, and strategic tax planning.The Tax function is located predominantly in Edinburgh and London. The function comprises teams covering Tax Reporting, Advisory and International, Public Markets Tax, Private Markets Tax and Indirect and Operational Taxes. This role sits within the Tax Reporting team reporting to the Tax Director. Indirect and Operational Taxes is a highly cross functional area that works closely with both client facing teams and a wide range of non finance functions across Aberdeen's three business divisions Investments, Adviser and ii. There are three SMEs in this team which you would be managing. Your role in the Team's Success You will be responsible for leading the provision of a comprehensive corporate tax reporting and compliance service to support the UK and international business.This is a key role in both the Tax and broader Finance function ensuring robust tax governance, accurate reporting and compliance whilst also driving process evolution and adaptation. The role will be supported by a team and will also play a key part in shaping the strategic direction of the Tax function more widely, overseeing risk management practices, contributing to leadership development and role modelling the organisation's values and behaviours.The role holder will be required to develop a good understanding of how the business operates and work with a wide range of other business areas to ensure that tax is effectively managed across the organisation. The role will also require the individual to develop strong working relationships with advisors and other external suppliers.The successful candidate will have the autonomy to refine and enhance existing processes and to design new ones that keep pace with both our business and evolving global tax legislation. The key responsibilities and outcomes for this role are as follows: Lead the reporting and forecasting of taxes across Aberdeen Lead the oversight of tax compliance activities for the Aberdeen corporate entities and support the relationship with HMRC and other tax authorities Oversight of group-level filing requirements including Pillar 2, CBCR and CIR Ensure the effective application and development of the tax risk and controls framework for the business together with supporting governance and reporting requirements Oversight of business management activities for the tax function Supervision and development of team members providing applicable feedback, coaching and guidance Work closely with other senior tax colleagues to ensure consistency of approach, sharing of knowledge and effective risk coverage for the business globally Develop thorough understanding of Aberdeen business operations to ensure that all relevant risks and requirements are addressed Understand best practice and ensure industry representation for Aberdeen as appropriate with external stakeholders including applicable industry bodies In conjunction with other senior members of the tax team, review and develop the tax strategy for the business What You'll Need for This Role ACA/CTA qualified or equivalent at senior manager or director level Strong UK corporate tax background with exposure to international issues preferred Experience in financial services or a large corporate group an advantage Experience of finance transformation projects or development of tax systems an advantage. Strong analytical skills - with a natural curiosity and confidence to proactively question and dig deeper if information does not make sense Excellent communication style and a collaborative mindset to aid establishing and maintaining effective working relationships across stakeholders Strong data management skills with an attention to detail Adaptable and enjoys a dynamic, rapidly changing working environment Commercial Mindset - Demonstrates an understanding of how the organisation creates value and uses this insight to make decisions that support long term performance. This includes ensures that work, projects, and advice directly support organisational strategy and contribute to sustainable growth. Meaningful Impact - Delivering work that positively influences people, performance, and the wider organisation by focusing on outcomes. This includes building trusted relationships with stakeholders, enabling the ability to challenge constructively and steer conversations toward impactful solutions. Experience with working with third parties to drive transformation change and experience with data will be advantageousWe are proud to be a Disability Confident Committed employer. If you have a disability and would like to apply to one of our UK roles under the Disability Confident Scheme, please notify us by completing the relevant section in our candidate questionnaire. One of our team will reach out to support you through your application process. Our benefits There's more to working life than coming home with a good salary. We have an environment where you can learn, get involved and be supported.When you join us, your reward will be one of the best around. This includes 40 days' annual leave, a 16% employer pension contribution, a discretionary performance-based bonus (where applicable), private healthcare and a range of flexible benefits - including gym discounts, season ticket loans and access to an employee discount portal. You can read more about our benefits Our business Enabling our clients to be better investors drives everything we do. Our business is structured around three distinct areas - our vectors of growth - focused on our clients' changing needs. You can find out more about what we do . An
Are you an experienced and dynamic leader with a passion for hospitality and luxury service? Do you have a proven track record of managing and elevating high-end properties? Do you take pride in customer satisfaction, and can you find solutions and think on your feet? Do you have excellent experience in operations management, coupled with a strong commercial acumen? My client is looking for an exceptional General Manager to lead their prestigious luxury lodge retreat in the heart of North Yorkshire. Role in a nutshell As General Manager, you will be the driving force behind all operations, ensuring the highest standards of service, quality, and guest experience. You will lead a talented and dedicated team, manage day to day operations, and oversee the delivery of exceptional guest experiences. This is a hands on role that requires a deep understanding of luxury hospitality, business acumen, and a passion for creating unforgettable memories for our guests. Key Responsibilities To lead from the front and contribute to site success through good commerciality and a proactive approach. To ensure all accommodation is maintained to an excellent condition and that housekeeping standards are always exemplary. To adopt Planned, Preventative Maintenance techniques to preserve the longevity of the company's product quality and associated guest experience. To gain full knowledge and maintain all operational systems and services including Health & Safety practices as well as gas, water, supply etc. To monitor and be accountable for the site ledger/finances, including outstanding debt and if issued, the responsible use of company credit card. Ensure that all Guests and Visitors receive amazing service and standards at all key points in their visitor journey. To create and conduct local marketing initiatives, effectively maintaining any assigned budgets while increasing the company's overall profit. To maintain good and clear communication between the site and Head Office. To assist Senior Management to increase the efficiency and profitability of the business. To interview and recruit core team of staff and ensure they are being deployed in a productive manner. To interview, recruit and train seasonal staff according to requirement and commercial feasibility. Ensure the team understand high end service expectations and constantly drive world class service. Lead, inspire and champion your team and their talents to all in the business, encouraging on going development and progression. Key skills required Proven experience in managing a property or high end hospitality venue. Strong leadership skills with the ability to inspire, manage, and develop a high performing team. Exceptional communication and customer service skills. Demonstrated ability to manage budgets, financials, and operational systems. A passion for delivering outstanding guest experiences and maintaining top tier standards. Strong problem solving skills and the ability to think on your feet. An understanding of the North Yorkshire region and its tourism offerings is an advantage. You must live within 40 mins / 1 hr of Richmond for this role. Package Beautiful, tranquil work environment in the heart of North Yorkshire. Opportunity to work with a dedicated and passionate team. Professional development and career growth opportunities. Staff discounts and perks. Company pension scheme - enhanced. Health and wellbeing programme. Life insurance. Interested? Follow the instructions to apply, attaching your CV. This vacancy is being managed by /
Feb 28, 2026
Full time
Are you an experienced and dynamic leader with a passion for hospitality and luxury service? Do you have a proven track record of managing and elevating high-end properties? Do you take pride in customer satisfaction, and can you find solutions and think on your feet? Do you have excellent experience in operations management, coupled with a strong commercial acumen? My client is looking for an exceptional General Manager to lead their prestigious luxury lodge retreat in the heart of North Yorkshire. Role in a nutshell As General Manager, you will be the driving force behind all operations, ensuring the highest standards of service, quality, and guest experience. You will lead a talented and dedicated team, manage day to day operations, and oversee the delivery of exceptional guest experiences. This is a hands on role that requires a deep understanding of luxury hospitality, business acumen, and a passion for creating unforgettable memories for our guests. Key Responsibilities To lead from the front and contribute to site success through good commerciality and a proactive approach. To ensure all accommodation is maintained to an excellent condition and that housekeeping standards are always exemplary. To adopt Planned, Preventative Maintenance techniques to preserve the longevity of the company's product quality and associated guest experience. To gain full knowledge and maintain all operational systems and services including Health & Safety practices as well as gas, water, supply etc. To monitor and be accountable for the site ledger/finances, including outstanding debt and if issued, the responsible use of company credit card. Ensure that all Guests and Visitors receive amazing service and standards at all key points in their visitor journey. To create and conduct local marketing initiatives, effectively maintaining any assigned budgets while increasing the company's overall profit. To maintain good and clear communication between the site and Head Office. To assist Senior Management to increase the efficiency and profitability of the business. To interview and recruit core team of staff and ensure they are being deployed in a productive manner. To interview, recruit and train seasonal staff according to requirement and commercial feasibility. Ensure the team understand high end service expectations and constantly drive world class service. Lead, inspire and champion your team and their talents to all in the business, encouraging on going development and progression. Key skills required Proven experience in managing a property or high end hospitality venue. Strong leadership skills with the ability to inspire, manage, and develop a high performing team. Exceptional communication and customer service skills. Demonstrated ability to manage budgets, financials, and operational systems. A passion for delivering outstanding guest experiences and maintaining top tier standards. Strong problem solving skills and the ability to think on your feet. An understanding of the North Yorkshire region and its tourism offerings is an advantage. You must live within 40 mins / 1 hr of Richmond for this role. Package Beautiful, tranquil work environment in the heart of North Yorkshire. Opportunity to work with a dedicated and passionate team. Professional development and career growth opportunities. Staff discounts and perks. Company pension scheme - enhanced. Health and wellbeing programme. Life insurance. Interested? Follow the instructions to apply, attaching your CV. This vacancy is being managed by /
Managing Director - PE-focused Transformation FTI Consulting is the leading global expert firm for organizations facing crisis and transformation. We work with many of the world's top multinational corporations, law firms, banks and private equity firms on their most important issues to deliver impact that makes a difference. From resolving disputes, navigating crises, managing risk and optimizing performance, our teams respond rapidly to dynamic and complex situations. At FTI Consulting, you'll work side by side with leaders who have shaped history, helping solve the biggest challenges making headlines today. From day one, you'll be an integral part of a focused team where you can make a real impact. You'll be surrounded by an open, collaborative culture that embraces diversity, recognition, professional development and, most importantly, you. The FTI PE Performance Improvement team is a fast paced environment delivering high impact consulting projects for Private Equity clients in the UK and across EMEA, as well as for Corporates. The FTI EMEA Business Transformation team, alongside which the PE Performance Team sits, has experienced impressive year on year growth over recent years, and now has offices in the UK, France, Germany, the Netherlands, Belgium, Spain, Italy, Middle East, South Africa as well as globally in North America, Latin America and Asia. There's never been a more exciting time to join FTI Consulting within the Private Equity performance team and this is where you will do the most exciting and fulfilling work of your career. Are you ready to make an impact? About The Role Our Managing Directors ("MDs") are client facing and work generating consultants who typically lead smaller projects and are the delivery lead on large projects (both pre and post deal). They are a key part of the management of a very successful growing practice that works across EMEA. The role includes business development, leading pitches and generating own work from an established network of Private Equity contacts in the UK as well as delivering high quality client work. HowYou'llGrow We are committed to investing and supporting you in your professional development and we have developed a range of programs focused on fostering leadership, growth and development opportunities. We aim to promote continuous learning and individual skills development through on the job learning, self guided professional development courses and certifications. You'll be assigned a dedicated coach to mentor, guide and support you through regular coaching sessions and serve as an advocate for your professional growth. As you progress through your career at FTI Consulting, we offer tailored programs for critical professional milestones to ensure you are prepared and empowered to take on your next role. What You Will Need to Succeed Proven experience advising PE clients on pre and post deal topics including Operational Due Diligences, Carve Out Due Diligences and Post Deal full Potential Programmes that address every cost bucket on the target P&L including but not limited to assessing an assets platform for growth, operations, supply chain management, SG&A and NWC, focusing on the specific challenges and especially opportunities for value creation that impact performance. Strong written and verbal communication skills; adept at operating within the PE industry from diligence to transformation. Ability to interface and collaborate with team members and client personnel in demanding, deadline driven situations (both pre and post deal). Can deal effectively work with PE deal teams, PE Operational Excellence teams and collaborate with Portfolio management teams to achieve fast paced results. A strong aptitude for quantitative and qualitative analysis; deploying excellent deductive reasoning skills. Ability to work independently in fast paced, multi tasked environment as leaders in the firm. Ability and willingness to learn and adapt in an ever changing environment to meet client needs. Ability and willingness to travel at short notice both nationally and internationally. Our goal is to support the wellbeing of you and your families-physically, emotionally, and financially. We offer market competitive benefits (including pension), supplemented by 15 flexible benefits, to meet your needs. These include health, lifestyle and family friendly options. We also offer professional development programme, wellness, recognition, community volunteering initiatives, and flexible/hybrid working arrangements. About FTI FTI Consulting, Inc. is the leading global expert firm for organizations facing crisis and transformation, with more than 7,900 employees located in 32 countries and territories. Our broad and diverse bench of award winning experts advise their clients when they are facing their most significant opportunities and challenges. The Company generated $3.49 billion in revenues during fiscal year 2023. In certain jurisdictions, FTI Consulting's services are provided through distinct legal entities that are separately capitalized and independently managed. FTI Consulting is publicly traded on the New York Stock Exchange. For more information, visit and connect with us on Instagram and LinkedIn. Additional Information Job Family/Level: Op Level 5 - Managing Dir All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, national origin or ancestry, gender, age, marital status, sexual orientation, status as a qualified individual with a disability, status as a protected veteran, union affiliation, genetic information, sex, citizenship status, or any other factor prohibited by law.
Feb 28, 2026
Full time
Managing Director - PE-focused Transformation FTI Consulting is the leading global expert firm for organizations facing crisis and transformation. We work with many of the world's top multinational corporations, law firms, banks and private equity firms on their most important issues to deliver impact that makes a difference. From resolving disputes, navigating crises, managing risk and optimizing performance, our teams respond rapidly to dynamic and complex situations. At FTI Consulting, you'll work side by side with leaders who have shaped history, helping solve the biggest challenges making headlines today. From day one, you'll be an integral part of a focused team where you can make a real impact. You'll be surrounded by an open, collaborative culture that embraces diversity, recognition, professional development and, most importantly, you. The FTI PE Performance Improvement team is a fast paced environment delivering high impact consulting projects for Private Equity clients in the UK and across EMEA, as well as for Corporates. The FTI EMEA Business Transformation team, alongside which the PE Performance Team sits, has experienced impressive year on year growth over recent years, and now has offices in the UK, France, Germany, the Netherlands, Belgium, Spain, Italy, Middle East, South Africa as well as globally in North America, Latin America and Asia. There's never been a more exciting time to join FTI Consulting within the Private Equity performance team and this is where you will do the most exciting and fulfilling work of your career. Are you ready to make an impact? About The Role Our Managing Directors ("MDs") are client facing and work generating consultants who typically lead smaller projects and are the delivery lead on large projects (both pre and post deal). They are a key part of the management of a very successful growing practice that works across EMEA. The role includes business development, leading pitches and generating own work from an established network of Private Equity contacts in the UK as well as delivering high quality client work. HowYou'llGrow We are committed to investing and supporting you in your professional development and we have developed a range of programs focused on fostering leadership, growth and development opportunities. We aim to promote continuous learning and individual skills development through on the job learning, self guided professional development courses and certifications. You'll be assigned a dedicated coach to mentor, guide and support you through regular coaching sessions and serve as an advocate for your professional growth. As you progress through your career at FTI Consulting, we offer tailored programs for critical professional milestones to ensure you are prepared and empowered to take on your next role. What You Will Need to Succeed Proven experience advising PE clients on pre and post deal topics including Operational Due Diligences, Carve Out Due Diligences and Post Deal full Potential Programmes that address every cost bucket on the target P&L including but not limited to assessing an assets platform for growth, operations, supply chain management, SG&A and NWC, focusing on the specific challenges and especially opportunities for value creation that impact performance. Strong written and verbal communication skills; adept at operating within the PE industry from diligence to transformation. Ability to interface and collaborate with team members and client personnel in demanding, deadline driven situations (both pre and post deal). Can deal effectively work with PE deal teams, PE Operational Excellence teams and collaborate with Portfolio management teams to achieve fast paced results. A strong aptitude for quantitative and qualitative analysis; deploying excellent deductive reasoning skills. Ability to work independently in fast paced, multi tasked environment as leaders in the firm. Ability and willingness to learn and adapt in an ever changing environment to meet client needs. Ability and willingness to travel at short notice both nationally and internationally. Our goal is to support the wellbeing of you and your families-physically, emotionally, and financially. We offer market competitive benefits (including pension), supplemented by 15 flexible benefits, to meet your needs. These include health, lifestyle and family friendly options. We also offer professional development programme, wellness, recognition, community volunteering initiatives, and flexible/hybrid working arrangements. About FTI FTI Consulting, Inc. is the leading global expert firm for organizations facing crisis and transformation, with more than 7,900 employees located in 32 countries and territories. Our broad and diverse bench of award winning experts advise their clients when they are facing their most significant opportunities and challenges. The Company generated $3.49 billion in revenues during fiscal year 2023. In certain jurisdictions, FTI Consulting's services are provided through distinct legal entities that are separately capitalized and independently managed. FTI Consulting is publicly traded on the New York Stock Exchange. For more information, visit and connect with us on Instagram and LinkedIn. Additional Information Job Family/Level: Op Level 5 - Managing Dir All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, national origin or ancestry, gender, age, marital status, sexual orientation, status as a qualified individual with a disability, status as a protected veteran, union affiliation, genetic information, sex, citizenship status, or any other factor prohibited by law.
Position: Head of Audit and Regulation Location: National role, with regular travel Contract type: Full time, 40 hours per week Rate: £87,000 per annum + £3,000 car allowance Are you an experienced regulatory professional driven to make a real impact? This is an amazing opportunity for an ambitious and determined senior leader, who wants to shape quality and compliance at national scale. Reporting to the Clinical Director, this role carries significant professional autonomy, influence and responsibility. It is designed for a leader who is confident operating at the highest level, respected for their regulatory judgement and motivated by building assurance systems that anticipate risk, drive improvement and ensure safety. As Head of Audit and Regulation, you'll lead the continued evolution of our quality assurance approach from inspection preparation to a continuous, intelligence led model. Main duties of the job About the role As Head of Audit and Regulation at Exemplar Health Care, you'll lead a team delivering regulatory style inspections, audits and deep dive reviews, ensuring assurance activity is proportionate, outcome focused and improvement driven. You'll provide authoritative advice on regulatory risk, inspection preparation and enforcement activity, and deliver intelligence that informs executive decision making and improves clinical practice. No two days will ever be the same, but your day to day responsibilities will include: Working collaboratively across clinical, quality and operational teams. Ensuring learning from regulatory intelligence shapes training, policy development and service improvement. Representing Exemplar Health Care with confidence and authority in external regulatory and quality forums. Download the job description for a full list of responsibilities. About us Exemplar Health Care is one of the country's leading nursing care providers for adults living with complex needs. We have 60 care homes across England that support adults living with complex mental health needs, dementia, neuro disabilities and physical disabilities. As well as stable and secure employment opportunities, we offer great benefits and perks, and plenty of opportunities to learn, develop and progress. Key responsibilities Head of Audit and Regulation Regulatory assurance and compliance leadership Provide expert leadership on regulatory compliance across all external frameworks relevant to Exemplar Health Care, including CQC and associated statutory requirements. Act as the subject matter expert in health and social care regulation, maintaining deep and current knowledge of regulatory expectations, inspection methodology and emerging regulatory risk. Lead the development and delivery of a robust, intelligence driven regulatory assurance framework that provides continuous insight into compliance, quality and risk at home, regional and national level. Ensure Exemplar Health Care is consistently inspection ready, with clear evidence of compliance, learning and improvement embedded in everyday practice. Provide expert advice and guidance to the Regional Director of Operations and senior leaders on regulatory risk, inspection preparation, enforcement activity and regulatory correspondence. Deputise for the Clinical Director as required, representing the organisation with credibility and authority. Quality assurance framework and intelligence Own and continuously refine our quality assurance framework to be outstanding, ensuring it is aligned to regulatory expectations, clinical governance priorities and strategy. Ensure assurance activity is purposeful, proportionate and outcome focused, moving beyond checklist compliance to meaningful evaluation of quality, safety and lived experience. Develop and oversee a national quality intelligence approach, triangulating audit findings, inspection outcomes, incidents, complaints, safeguarding, workforce indicators and service user feedback. Identify emerging themes, systemic risk and unwarranted variation, and translate these into clear organisational priorities and targeted improvement actions. Provide high quality written and verbal regulatory intelligence to the Clinical Director, supporting confident decision making and prioritisation. Inspection, audit and review activity Lead and oversee regulatory style inspections, audits and deep dive reviews, ensuring they are well planned, evidence based and consistently applied. Ensure inspection activity drives learning and improvement, with clear ownership of actions, follow up and assurance of completion. Support and challenge operational teams where quality concerns are identified, ensuring improvement plans are robust, realistic and delivered. Ensure root cause analysis and learning from regulatory failure, enforcement action or serious concerns is timely, rigorous and translated into system level improvement. Organisational learning and improvement Work collaboratively with quality, clinical and operational colleagues to ensure learning from regulatory intelligence informs training, policy development, pathway design and practice improvement. Contribute to the development and review of policies, procedures, quality tools and guidance, ensuring they remain current, usable and aligned to regulatory expectations. Support the introduction of new initiatives that improve service user quality of life, safety and experience, ensuring regulatory implications are understood and managed. Maintain a strong understanding of national quality challenges, sector trends and stakeholder expectations to ensure Exemplar remains ahead of regulatory and quality developments. External relationships and stakeholder engagement Liaise confidently and constructively with regulators, safeguarding partners, local authorities, commissioners, Healthwatch and other stakeholders as required. Support the organisation's response to regulatory engagement, inspection outcomes and follow up activity, ensuring responses are accurate, transparent and credible. Represent Exemplar Health Care professionally in regulatory and quality forums where appropriate. Leadership Lead, coach and develop colleagues within the regulatory assurance function, setting clear expectations and building capability, confidence and consistency. Promote a culture of curiosity, professionalism and accountability within assurance activity. Work collaboratively across the organisation to strengthen shared ownership of quality and compliance. Person specification Qualifications Senior leader with a Master's degree or equivalent experience. Substantial experience inspecting, regulating or improving health or social care services, and a proven track record of leading quality improvement across complex, multi site environments. Registration as a healthcare professional is desirable but not essential. From the moment you join us, you'll be given the right support and continue to learn on the job during your career with us. Induction: our welcome induction covers everything, from mandatory and statutory training to the things you need to know about the home/team you'll be part of. Ongoing learning: you'll have training in key areas such as moving and handling, safeguarding, person centred care, and infection prevention and control. Regular supervisions and performance development reviews with your manager. We ask that you: Attend and complete your induction. Take part in all planned training we offer, both e Learning and face to face. Continue to learn on the job, especially during your first few months with us. Go to your supervisions and performance development reviews when your manager invites you. Commit to learning and keep your skills and knowledge up to date. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Feb 28, 2026
Full time
Position: Head of Audit and Regulation Location: National role, with regular travel Contract type: Full time, 40 hours per week Rate: £87,000 per annum + £3,000 car allowance Are you an experienced regulatory professional driven to make a real impact? This is an amazing opportunity for an ambitious and determined senior leader, who wants to shape quality and compliance at national scale. Reporting to the Clinical Director, this role carries significant professional autonomy, influence and responsibility. It is designed for a leader who is confident operating at the highest level, respected for their regulatory judgement and motivated by building assurance systems that anticipate risk, drive improvement and ensure safety. As Head of Audit and Regulation, you'll lead the continued evolution of our quality assurance approach from inspection preparation to a continuous, intelligence led model. Main duties of the job About the role As Head of Audit and Regulation at Exemplar Health Care, you'll lead a team delivering regulatory style inspections, audits and deep dive reviews, ensuring assurance activity is proportionate, outcome focused and improvement driven. You'll provide authoritative advice on regulatory risk, inspection preparation and enforcement activity, and deliver intelligence that informs executive decision making and improves clinical practice. No two days will ever be the same, but your day to day responsibilities will include: Working collaboratively across clinical, quality and operational teams. Ensuring learning from regulatory intelligence shapes training, policy development and service improvement. Representing Exemplar Health Care with confidence and authority in external regulatory and quality forums. Download the job description for a full list of responsibilities. About us Exemplar Health Care is one of the country's leading nursing care providers for adults living with complex needs. We have 60 care homes across England that support adults living with complex mental health needs, dementia, neuro disabilities and physical disabilities. As well as stable and secure employment opportunities, we offer great benefits and perks, and plenty of opportunities to learn, develop and progress. Key responsibilities Head of Audit and Regulation Regulatory assurance and compliance leadership Provide expert leadership on regulatory compliance across all external frameworks relevant to Exemplar Health Care, including CQC and associated statutory requirements. Act as the subject matter expert in health and social care regulation, maintaining deep and current knowledge of regulatory expectations, inspection methodology and emerging regulatory risk. Lead the development and delivery of a robust, intelligence driven regulatory assurance framework that provides continuous insight into compliance, quality and risk at home, regional and national level. Ensure Exemplar Health Care is consistently inspection ready, with clear evidence of compliance, learning and improvement embedded in everyday practice. Provide expert advice and guidance to the Regional Director of Operations and senior leaders on regulatory risk, inspection preparation, enforcement activity and regulatory correspondence. Deputise for the Clinical Director as required, representing the organisation with credibility and authority. Quality assurance framework and intelligence Own and continuously refine our quality assurance framework to be outstanding, ensuring it is aligned to regulatory expectations, clinical governance priorities and strategy. Ensure assurance activity is purposeful, proportionate and outcome focused, moving beyond checklist compliance to meaningful evaluation of quality, safety and lived experience. Develop and oversee a national quality intelligence approach, triangulating audit findings, inspection outcomes, incidents, complaints, safeguarding, workforce indicators and service user feedback. Identify emerging themes, systemic risk and unwarranted variation, and translate these into clear organisational priorities and targeted improvement actions. Provide high quality written and verbal regulatory intelligence to the Clinical Director, supporting confident decision making and prioritisation. Inspection, audit and review activity Lead and oversee regulatory style inspections, audits and deep dive reviews, ensuring they are well planned, evidence based and consistently applied. Ensure inspection activity drives learning and improvement, with clear ownership of actions, follow up and assurance of completion. Support and challenge operational teams where quality concerns are identified, ensuring improvement plans are robust, realistic and delivered. Ensure root cause analysis and learning from regulatory failure, enforcement action or serious concerns is timely, rigorous and translated into system level improvement. Organisational learning and improvement Work collaboratively with quality, clinical and operational colleagues to ensure learning from regulatory intelligence informs training, policy development, pathway design and practice improvement. Contribute to the development and review of policies, procedures, quality tools and guidance, ensuring they remain current, usable and aligned to regulatory expectations. Support the introduction of new initiatives that improve service user quality of life, safety and experience, ensuring regulatory implications are understood and managed. Maintain a strong understanding of national quality challenges, sector trends and stakeholder expectations to ensure Exemplar remains ahead of regulatory and quality developments. External relationships and stakeholder engagement Liaise confidently and constructively with regulators, safeguarding partners, local authorities, commissioners, Healthwatch and other stakeholders as required. Support the organisation's response to regulatory engagement, inspection outcomes and follow up activity, ensuring responses are accurate, transparent and credible. Represent Exemplar Health Care professionally in regulatory and quality forums where appropriate. Leadership Lead, coach and develop colleagues within the regulatory assurance function, setting clear expectations and building capability, confidence and consistency. Promote a culture of curiosity, professionalism and accountability within assurance activity. Work collaboratively across the organisation to strengthen shared ownership of quality and compliance. Person specification Qualifications Senior leader with a Master's degree or equivalent experience. Substantial experience inspecting, regulating or improving health or social care services, and a proven track record of leading quality improvement across complex, multi site environments. Registration as a healthcare professional is desirable but not essential. From the moment you join us, you'll be given the right support and continue to learn on the job during your career with us. Induction: our welcome induction covers everything, from mandatory and statutory training to the things you need to know about the home/team you'll be part of. Ongoing learning: you'll have training in key areas such as moving and handling, safeguarding, person centred care, and infection prevention and control. Regular supervisions and performance development reviews with your manager. We ask that you: Attend and complete your induction. Take part in all planned training we offer, both e Learning and face to face. Continue to learn on the job, especially during your first few months with us. Go to your supervisions and performance development reviews when your manager invites you. Commit to learning and keep your skills and knowledge up to date. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
ICP is a global leader in Content Operations, partnering with some of the world's most recognizable brands, including, Diageo, Coca-Cola, Mars, P&G, Starbucks, Coty, L'Oréal, NBCU, and Aetna. Our expertise spans content management, logistics, creative operations, production, and digital commerce enablement, ensuring a seamless flow of content across all systems and channels. We empower brands to achieve operational excellence and confidently manage their content. Content confidently. With offices in Atlanta, London, Mexico City, Mumbai, and Shanghai, we operate on a global scale, delivering world-class solutions that drive exceptional business outcomes. Who We Are At ICP, our values define us: we are Curious, Focused, Creative, Trustworthy, and Inclusive. We're A People First Company At ICP, we provide benefits that matter to our people and enable us to be engaged both in and outside of work. We foster a culture where work/life balance is nurtured and encouraged, offering hybrid working, generous paid time off, paid holidays, volunteer time off, and Summer half-day Fridays. We also take care of our people with competitive medical, dental, and vision benefits, mental health support, and a robust savings plan. Bring the Confidence Are you a relationship-focused, driven professional with a growth mindset? Do you thrive on breaking through challenges and excelling in competitive environments? You're not expected to have all the answers, but your passion for uncovering solutions and building strong partnerships makes you the perfect fit for this role. We'd love to hear from you! At ICP, we help the world's leading brands take control of their content operations and we know that starts with enabling our own teams to work in smarter, more effective ways. We are seeking a strategic and results-driven Senior Delivery Lead, Media Operations to lead and scale ICP's embedded media trading and ad operations team supporting Reckitt's Applied Media Science (AMS) transformation programme within our Managed Content Services (MCS) delivery area. This role has global leadership remit and is pivotal in establishing a centre of excellence for media operations within ICP's India office - delivering standardised, data-driven, and AI-enabled processes that underpin Reckitt's evolving media supply chain. The successful candidate will combine operational leadership, client engagement, and innovation to ensure consistent delivery standards, measurable performance, and an exceptional client experience across all regions. How you will make an impact Leadership and Strategy Define and execute the vision for media and advertising operations, ensuring alignment with ICP's MCS strategy and Reckitt's AMS transformation goals. Lead and scale a multi-disciplinary team of media traders, ad operations specialists, and performance analysts. Develop team capability through tailored coaching, the Appraise performance framework, and professional growth opportunities. Identify and address skill and capability gaps in collaboration with Solution Leads, Operations, and People teams. Foster a culture of collaboration, accountability, and continuous learning across all delivery teams. Operational Excellence Establish and manage best-in-class delivery standards, governance frameworks, and workflows aligned to Reckitt's AMS framework and ICP's MCS 2.0 model. Partner with Account Operations Leads to manage resourcing, reporting, and delivery performance across large-scale global media accounts. Drive operational efficiency and ROI through data-driven insights and process optimisation. Ensure compliance with governance standards, data privacy regulations (GDPR, CCPA), and best practices in responsible media activation. Track and optimise delivery efficiency, resource utilisation, and commercial KPIs. Identify operational risks and implement mitigation strategies to ensure continuity and resilience. Client Engagement and Delivery Oversee end-to-end paid media campaign execution, ensuring on-time, on-budget, and high-quality delivery across programmatic, social, search, video, and retail media channels. Partner with Reckitt's regional and global media teams to drive alignment, performance accountability, and continuous improvement. Manage and optimise global media budgets and strategic roadmaps, focusing on efficiency, testing, and sustainable ROI. Build and sustain strong relationships with senior client stakeholders, ensuring transparency through structured reporting and business reviews. Drive cohesion between ICP's media operations, agency partners, and Reckitt's global media ecosystem. Performance & Optimisation Lead omnichannel campaign reporting and analytics, generating actionable insights to improve ROI and efficiency. Use advanced analytics tools (Power BI, Datorama, GA4, Salesforce) to translate data into clear optimisation recommendations. Partner with Reckitt's measurement and attribution teams to connect campaign data with business outcomes and performance benchmarks. Ensure unified reporting and consistent channel orchestration across all media campaigns. Technology, Data, and Automation Champion automation, APIs, and AI across media operations, including automated QA, trafficking, and in-flight optimisation. Collaborate with ICP's Technology & Innovation Services (TIS) team to embed automation scripts, agentic AI models, and standardised data integrations across Reckitt's platforms (e.g., Nexus, Salesforce, AEM, DV360, Amazon DSP). Lead the development of a unified "media data backbone" to support future AMS innovation, scalability, and AI-readiness. Stay ahead of trends in media, data, and technology - including AI, privacy, and automation - and embed these into ICP's delivery model. Lead process improvement initiatives to drive efficiency, cost reduction, and client value. Contribute to ICP's thought leadership and operational excellence agenda, influencing the evolution of our AMS service model. WHAT YOU WILL BRING Bachelor's degree in business, marketing, or a related field; MBA, PMP, or Lean Six Sigma certification preferred. Experience in paid media operations, ad trading, or digital media delivery leadership, ideally within global FMCG/CPG environments. Proven success managing large, distributed teams and complex client programmes. Strong understanding of the programmatic ecosystem, ad verification tools, data privacy regulations, and analytics technologies (e.g., BigQuery, Snowflake, APIs, CDPs, DMPs). Strategic and analytical mindset with a data-driven approach to decision-making. Excellent communication and stakeholder management skills, able to influence across all levels. Highly organised, detail-oriented, and capable of managing multiple priorities in fast-moving environments. Commitment to excellence in client satisfaction, service delivery, and operational performance. Ability to translate complex technical concepts into actionable business outcomes. At ICP we are committed to creating an inclusive culture that is grounded in our core values and how we provide top class service to our clients and how we show up and support each other within our communities. We celebrate different backgrounds, experiences, and perspectives-encouraging everyone to bring their authentic selves to work. We have a diverse environment that empowers our team to feel comfortable when they voice their opinions. For these reasons and more ICP is a proud equal employment opportunity employer. We welcome everyone regardless of their race, color, religion, sex, national origin, age, disability, veteran status, or genetics, and we are dedicated to providing an inclusive, open, and diverse work environment.
Feb 28, 2026
Full time
ICP is a global leader in Content Operations, partnering with some of the world's most recognizable brands, including, Diageo, Coca-Cola, Mars, P&G, Starbucks, Coty, L'Oréal, NBCU, and Aetna. Our expertise spans content management, logistics, creative operations, production, and digital commerce enablement, ensuring a seamless flow of content across all systems and channels. We empower brands to achieve operational excellence and confidently manage their content. Content confidently. With offices in Atlanta, London, Mexico City, Mumbai, and Shanghai, we operate on a global scale, delivering world-class solutions that drive exceptional business outcomes. Who We Are At ICP, our values define us: we are Curious, Focused, Creative, Trustworthy, and Inclusive. We're A People First Company At ICP, we provide benefits that matter to our people and enable us to be engaged both in and outside of work. We foster a culture where work/life balance is nurtured and encouraged, offering hybrid working, generous paid time off, paid holidays, volunteer time off, and Summer half-day Fridays. We also take care of our people with competitive medical, dental, and vision benefits, mental health support, and a robust savings plan. Bring the Confidence Are you a relationship-focused, driven professional with a growth mindset? Do you thrive on breaking through challenges and excelling in competitive environments? You're not expected to have all the answers, but your passion for uncovering solutions and building strong partnerships makes you the perfect fit for this role. We'd love to hear from you! At ICP, we help the world's leading brands take control of their content operations and we know that starts with enabling our own teams to work in smarter, more effective ways. We are seeking a strategic and results-driven Senior Delivery Lead, Media Operations to lead and scale ICP's embedded media trading and ad operations team supporting Reckitt's Applied Media Science (AMS) transformation programme within our Managed Content Services (MCS) delivery area. This role has global leadership remit and is pivotal in establishing a centre of excellence for media operations within ICP's India office - delivering standardised, data-driven, and AI-enabled processes that underpin Reckitt's evolving media supply chain. The successful candidate will combine operational leadership, client engagement, and innovation to ensure consistent delivery standards, measurable performance, and an exceptional client experience across all regions. How you will make an impact Leadership and Strategy Define and execute the vision for media and advertising operations, ensuring alignment with ICP's MCS strategy and Reckitt's AMS transformation goals. Lead and scale a multi-disciplinary team of media traders, ad operations specialists, and performance analysts. Develop team capability through tailored coaching, the Appraise performance framework, and professional growth opportunities. Identify and address skill and capability gaps in collaboration with Solution Leads, Operations, and People teams. Foster a culture of collaboration, accountability, and continuous learning across all delivery teams. Operational Excellence Establish and manage best-in-class delivery standards, governance frameworks, and workflows aligned to Reckitt's AMS framework and ICP's MCS 2.0 model. Partner with Account Operations Leads to manage resourcing, reporting, and delivery performance across large-scale global media accounts. Drive operational efficiency and ROI through data-driven insights and process optimisation. Ensure compliance with governance standards, data privacy regulations (GDPR, CCPA), and best practices in responsible media activation. Track and optimise delivery efficiency, resource utilisation, and commercial KPIs. Identify operational risks and implement mitigation strategies to ensure continuity and resilience. Client Engagement and Delivery Oversee end-to-end paid media campaign execution, ensuring on-time, on-budget, and high-quality delivery across programmatic, social, search, video, and retail media channels. Partner with Reckitt's regional and global media teams to drive alignment, performance accountability, and continuous improvement. Manage and optimise global media budgets and strategic roadmaps, focusing on efficiency, testing, and sustainable ROI. Build and sustain strong relationships with senior client stakeholders, ensuring transparency through structured reporting and business reviews. Drive cohesion between ICP's media operations, agency partners, and Reckitt's global media ecosystem. Performance & Optimisation Lead omnichannel campaign reporting and analytics, generating actionable insights to improve ROI and efficiency. Use advanced analytics tools (Power BI, Datorama, GA4, Salesforce) to translate data into clear optimisation recommendations. Partner with Reckitt's measurement and attribution teams to connect campaign data with business outcomes and performance benchmarks. Ensure unified reporting and consistent channel orchestration across all media campaigns. Technology, Data, and Automation Champion automation, APIs, and AI across media operations, including automated QA, trafficking, and in-flight optimisation. Collaborate with ICP's Technology & Innovation Services (TIS) team to embed automation scripts, agentic AI models, and standardised data integrations across Reckitt's platforms (e.g., Nexus, Salesforce, AEM, DV360, Amazon DSP). Lead the development of a unified "media data backbone" to support future AMS innovation, scalability, and AI-readiness. Stay ahead of trends in media, data, and technology - including AI, privacy, and automation - and embed these into ICP's delivery model. Lead process improvement initiatives to drive efficiency, cost reduction, and client value. Contribute to ICP's thought leadership and operational excellence agenda, influencing the evolution of our AMS service model. WHAT YOU WILL BRING Bachelor's degree in business, marketing, or a related field; MBA, PMP, or Lean Six Sigma certification preferred. Experience in paid media operations, ad trading, or digital media delivery leadership, ideally within global FMCG/CPG environments. Proven success managing large, distributed teams and complex client programmes. Strong understanding of the programmatic ecosystem, ad verification tools, data privacy regulations, and analytics technologies (e.g., BigQuery, Snowflake, APIs, CDPs, DMPs). Strategic and analytical mindset with a data-driven approach to decision-making. Excellent communication and stakeholder management skills, able to influence across all levels. Highly organised, detail-oriented, and capable of managing multiple priorities in fast-moving environments. Commitment to excellence in client satisfaction, service delivery, and operational performance. Ability to translate complex technical concepts into actionable business outcomes. At ICP we are committed to creating an inclusive culture that is grounded in our core values and how we provide top class service to our clients and how we show up and support each other within our communities. We celebrate different backgrounds, experiences, and perspectives-encouraging everyone to bring their authentic selves to work. We have a diverse environment that empowers our team to feel comfortable when they voice their opinions. For these reasons and more ICP is a proud equal employment opportunity employer. We welcome everyone regardless of their race, color, religion, sex, national origin, age, disability, veteran status, or genetics, and we are dedicated to providing an inclusive, open, and diverse work environment.
Capita Pension Solutions Ltd, part of the Capita Experience Division, is committed to delivering better outcomes for clients, members and colleagues. As a core member of the Senior Leadership Team, the Head of Governance plays a pivotal role in ensuring the business operates within an effective, robust and compliant governance framework that supports our people, processes and systems. The Head of Governance is responsible for overseeing all aspects of corporate governance across the Pensions business, ensuring compliance with legislation, regulation and internal policies, and fostering a culture of transparency and accountability. The role provides effective leadership that guides and empowers teams and ensures that they are well supported and managed to deliver consistently strong outcomes. As a senior leader, the Head of Governance will role model Capita's values and behaviours, champion an excellent colleague experience, and act as a catalyst for diversity of thought, inclusion and continuous improvement across the organisation. Job title: Head of Governance Job Description: What we're looking for: Understand client and business requirements and delivery to deliver a robust governance framework. Be open to challenging the status quo and taking bold decisions. Assess how to manage enterprise risk, ensuring compliance with corporate policies and legislation. Extensive senior governance experience in pensions, financial services or regulated environments with a knowledge of DB and/or DC pension schemes. Strong regulatory understanding (FCA, TPR, ICO, HMRC). Proven leadership of large scale teams in governance, risk, compliance and assurance functions. Skilled in influencing senior executives and operating in complex stakeholder environments. Demonstrated ability to strengthen governance frameworks and drive cultural change. Understand the importance of an effective and compliant governance framework to support our people and our business processes and systems. Proven record of delivering change management activity. Demonstrable ability to succeed in a complex matrix environment, where they do not personally hold all the levers required to succeed. Operational experience of operating within a regulated business Key Responsibilities 1. Governance Framework & Oversight Own and maintain the CPSL governance framework, ensuring alignment with Capita Group standards and regulatory expectations. Maintain a robust governance infrastructure that effectively mitigates all key business risks across all areas within Pensions and engenders a culture of compliance and risk awareness that ensures all regulatory and internal control requirements are adhered to. Lead governance operations including controls, complaints, business continuity, AML/sanctions monitoring, and regulatory compliance. Ensure all governance forums (e.g., risk committees, assurance boards, operational governance forums) run effectively with appropriate documentation, escalations and action tracking. 2. Regulatory, Risk & Compliance Leadership Oversee the Risk & FS Compliance function and ensure CPSL meets statutory and regulatory requirements (FCA, TPR, ICO). Manage relationships with the relevant regulatory bodies Provide senior leadership for enterprise risk management, including risk appetite, monitoring, controls and assurance. Ensure timely reporting into CPS Risk & Compliance Committee and CPSL Regulatory Board. 3. Assurance & Control Environment Lead Project & Programme Assurance for major programmes, ensuring compliance with governance and risk frameworks. Strengthen the internal control environment across data, operations, payroll, admin and transformation functions. 4. Organisational Leadership & Influence Lead the governance function for the pensions business which brings together all activity that helps a colleague, helps a client. Review, develop and implement strategies, policies and procedures in line with legislation, regulations and best practice across all functions aligned under the governance function. Ensure compliance across the business and have strategies in place to identify non compliance and provide corrective actions. Act as a key member of the CPSL Leadership Team, contributing to strategic planning and organisational decision making. Provide governance guidance to Market Directors (Public, Insurance, Private), Ops, Consulting, and Transformation functions. Advise senior stakeholders (MD, CFO, COO, Chief of Staff, HR, Legal, Compliance) on governance matters. 5. Policy, Standards & Regulatory Change Own CPSL policies and standards, ensuring they remain current, applied consistently, and audited regularly. Monitor and interpret regulatory developments affecting CPSL and pension administration. 6. Culture, Conduct & Ethics Champion a culture of transparency, accountability and ethical conduct. Drive a culture of continuous improvement through maximising efficiencies whilst underpinning sustainability Deliver and drive the people agenda creating highly engaged and motivated colleagues Financial budget control and year on year performance Drive capability uplift across governance, risk, compliance and assurance teams. About Capita Pensions Solutions: Capita Pension Solutions is one of the UK's leading pension firms. We provide an unrivalled breath of services to over 450 schemes covering over 6 million members. Our team use their experience, insight, expertise, and latest technology to deliver personalised end to end solutions to meet all of their clients' pension needs. Our services include pensions administration, data & remediation solutions, software, actuarial, investment, scheme management, and member communications.In this role, you would have the opportunity to add real value from the outset and join a growing and thriving team and a great benefits package including: 23 days' holiday (rising to 27) with the opportunity to buy extra leave Company matched pension, life assurance, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks, the opportunity to buy extra leave and plenty more Voluntary benefits designed to suit your lifestyle-from discounts on retail, socialising, to travel, technology, and health and wellbeing What we hope you'll do next: Choose "Apply now" to fill out our short application, so that we can learn more about you.We're an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you'd like to discuss other changes or support you might need going forward, please email Iqbal at or call and we'll get back to you.For more information about equal opportunities and process adjustments, please visit the Capita Careers website. As part of our commitment to building an inclusive and diverse workforce, we would particularly welcome applications from people who are from Black, Asian and other ethnic minority backgrounds.Access to Work can help candidates with a physical or mental health condition or disability to get support in the hiring process, including communication support at interviews such as a British Sign Language interpreter. If you require this support you can apply for this support at . Location: Home-Based - GBR,Zjednoczone Królestwo Time Type: Zatrudnienie w pełnym wymiarze godzin Contract Type: Stały Capita is a consulting, transformation
Feb 28, 2026
Full time
Capita Pension Solutions Ltd, part of the Capita Experience Division, is committed to delivering better outcomes for clients, members and colleagues. As a core member of the Senior Leadership Team, the Head of Governance plays a pivotal role in ensuring the business operates within an effective, robust and compliant governance framework that supports our people, processes and systems. The Head of Governance is responsible for overseeing all aspects of corporate governance across the Pensions business, ensuring compliance with legislation, regulation and internal policies, and fostering a culture of transparency and accountability. The role provides effective leadership that guides and empowers teams and ensures that they are well supported and managed to deliver consistently strong outcomes. As a senior leader, the Head of Governance will role model Capita's values and behaviours, champion an excellent colleague experience, and act as a catalyst for diversity of thought, inclusion and continuous improvement across the organisation. Job title: Head of Governance Job Description: What we're looking for: Understand client and business requirements and delivery to deliver a robust governance framework. Be open to challenging the status quo and taking bold decisions. Assess how to manage enterprise risk, ensuring compliance with corporate policies and legislation. Extensive senior governance experience in pensions, financial services or regulated environments with a knowledge of DB and/or DC pension schemes. Strong regulatory understanding (FCA, TPR, ICO, HMRC). Proven leadership of large scale teams in governance, risk, compliance and assurance functions. Skilled in influencing senior executives and operating in complex stakeholder environments. Demonstrated ability to strengthen governance frameworks and drive cultural change. Understand the importance of an effective and compliant governance framework to support our people and our business processes and systems. Proven record of delivering change management activity. Demonstrable ability to succeed in a complex matrix environment, where they do not personally hold all the levers required to succeed. Operational experience of operating within a regulated business Key Responsibilities 1. Governance Framework & Oversight Own and maintain the CPSL governance framework, ensuring alignment with Capita Group standards and regulatory expectations. Maintain a robust governance infrastructure that effectively mitigates all key business risks across all areas within Pensions and engenders a culture of compliance and risk awareness that ensures all regulatory and internal control requirements are adhered to. Lead governance operations including controls, complaints, business continuity, AML/sanctions monitoring, and regulatory compliance. Ensure all governance forums (e.g., risk committees, assurance boards, operational governance forums) run effectively with appropriate documentation, escalations and action tracking. 2. Regulatory, Risk & Compliance Leadership Oversee the Risk & FS Compliance function and ensure CPSL meets statutory and regulatory requirements (FCA, TPR, ICO). Manage relationships with the relevant regulatory bodies Provide senior leadership for enterprise risk management, including risk appetite, monitoring, controls and assurance. Ensure timely reporting into CPS Risk & Compliance Committee and CPSL Regulatory Board. 3. Assurance & Control Environment Lead Project & Programme Assurance for major programmes, ensuring compliance with governance and risk frameworks. Strengthen the internal control environment across data, operations, payroll, admin and transformation functions. 4. Organisational Leadership & Influence Lead the governance function for the pensions business which brings together all activity that helps a colleague, helps a client. Review, develop and implement strategies, policies and procedures in line with legislation, regulations and best practice across all functions aligned under the governance function. Ensure compliance across the business and have strategies in place to identify non compliance and provide corrective actions. Act as a key member of the CPSL Leadership Team, contributing to strategic planning and organisational decision making. Provide governance guidance to Market Directors (Public, Insurance, Private), Ops, Consulting, and Transformation functions. Advise senior stakeholders (MD, CFO, COO, Chief of Staff, HR, Legal, Compliance) on governance matters. 5. Policy, Standards & Regulatory Change Own CPSL policies and standards, ensuring they remain current, applied consistently, and audited regularly. Monitor and interpret regulatory developments affecting CPSL and pension administration. 6. Culture, Conduct & Ethics Champion a culture of transparency, accountability and ethical conduct. Drive a culture of continuous improvement through maximising efficiencies whilst underpinning sustainability Deliver and drive the people agenda creating highly engaged and motivated colleagues Financial budget control and year on year performance Drive capability uplift across governance, risk, compliance and assurance teams. About Capita Pensions Solutions: Capita Pension Solutions is one of the UK's leading pension firms. We provide an unrivalled breath of services to over 450 schemes covering over 6 million members. Our team use their experience, insight, expertise, and latest technology to deliver personalised end to end solutions to meet all of their clients' pension needs. Our services include pensions administration, data & remediation solutions, software, actuarial, investment, scheme management, and member communications.In this role, you would have the opportunity to add real value from the outset and join a growing and thriving team and a great benefits package including: 23 days' holiday (rising to 27) with the opportunity to buy extra leave Company matched pension, life assurance, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks, the opportunity to buy extra leave and plenty more Voluntary benefits designed to suit your lifestyle-from discounts on retail, socialising, to travel, technology, and health and wellbeing What we hope you'll do next: Choose "Apply now" to fill out our short application, so that we can learn more about you.We're an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you'd like to discuss other changes or support you might need going forward, please email Iqbal at or call and we'll get back to you.For more information about equal opportunities and process adjustments, please visit the Capita Careers website. As part of our commitment to building an inclusive and diverse workforce, we would particularly welcome applications from people who are from Black, Asian and other ethnic minority backgrounds.Access to Work can help candidates with a physical or mental health condition or disability to get support in the hiring process, including communication support at interviews such as a British Sign Language interpreter. If you require this support you can apply for this support at . Location: Home-Based - GBR,Zjednoczone Królestwo Time Type: Zatrudnienie w pełnym wymiarze godzin Contract Type: Stały Capita is a consulting, transformation
Euroforest is the UK's leading independent forest management, timber harvesting, and logistics company. On the West Coast of Scotland, we are expanding our presence to manage a diverse portfolio of estate forests and commercial sites, balancing productivity, resilience, and environmental stewardship. Silviculture is central to our approach - guiding the creation, establishment, and long term management of forests from new planting and restocking through to thinning and harvesting. Our teams combine local expertise with national resources to deliver safe, sustainable, and commercially viable forestry solutions. This role offers the opportunity to be part of a growing West Coast operation, working within a motivated and supportive team, and contributing to high quality forest management across the region. The Position We are seeking an experienced Forest Manager to support our West Coast portfolio, based in Lochgilphead, with the office opening in the coming months. You will develop and oversee a portfolio of high quality estate and commercial forestry for major clients, ensuring operations are managed to the highest standards of silviculture, sustainability, safety, and commercial performance. This varied and rewarding role calls for technical expertise, commercial acumen, strong leadership, and excellent communication skills. It is ideal for someone who thrives on variety, enjoys responsibility, and wants to work in a stunning location while helping build Euroforest's offering to key clients in the region. Key responsibilities include, but are not limited to: Managing and implementing full range forest management operations Delivering operational programmes that meet client objectives and comply with health & safety, regulatory, and environmental standards Liaising with clients, landowners, and statutory bodies Coordinating the establishment and maintenance of conifer and mixed crops in upland settings Preparing budgets, annual reports, and financial forecasts Producing UKWAS management plans and long term production schedules Programming thinning, felling, timber assessment operations, marking and mensuration Monitoring contract compliance for timber sales Managing tender opportunities and supporting regional business development Promoting the business and acquiring new business opportunities within the region. Training and ongoing professional development will be provided to support familiarity with company systems, procedures, and silvicultural practices. Qualification & Experience Proven experience managing commercial forests, particularly in upland contexts Strong silvicultural knowledge and practical experience in all stages of forest management Relevant academic qualification (Forestry or related land/science based discipline) Understanding of forestry legislation and regulatory frameworks Commercial awareness and operational judgment Knowledge of UKFS and UKWAS, particularly in upland estates Experience with PAWS / ASNW management desirable Understanding of grant and regulatory schemes advantageous Professional membership of the Institute of Chartered Foresters or another relevant professional body (or working towards) is desirable. Skills Strong operational and commercial judgement and a desire to develop and grow the portfolio over time Professional, organised, and detail oriented Effective communicator and stakeholder manager Analytical and solutions focused Able to lead teams and mentor staff IT proficiency, including Office 365 and GIS Clean, Full UK Drivers Licence 20 days holiday (plus Bank Holidays) Annual leave increases with length of service Company vehicle (business and private use, inclusive of private mileage) Pension scheme Continuous Professional Development Cycle to work scheme Long service awards Employee Discounts 24/7 free Employee Assistance Programme To apply send your CV and Cover Letter to quoting reference FM260213. Closing Date for applications is: 16 th March 2026. Start date will be as soon as possible after interviews(notice periods allowing). We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Euroforest Silviculture is an Equal Opportunities Employer. The company is committed to equal employment opportunities regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, gender, or sexual orientation.
Feb 27, 2026
Full time
Euroforest is the UK's leading independent forest management, timber harvesting, and logistics company. On the West Coast of Scotland, we are expanding our presence to manage a diverse portfolio of estate forests and commercial sites, balancing productivity, resilience, and environmental stewardship. Silviculture is central to our approach - guiding the creation, establishment, and long term management of forests from new planting and restocking through to thinning and harvesting. Our teams combine local expertise with national resources to deliver safe, sustainable, and commercially viable forestry solutions. This role offers the opportunity to be part of a growing West Coast operation, working within a motivated and supportive team, and contributing to high quality forest management across the region. The Position We are seeking an experienced Forest Manager to support our West Coast portfolio, based in Lochgilphead, with the office opening in the coming months. You will develop and oversee a portfolio of high quality estate and commercial forestry for major clients, ensuring operations are managed to the highest standards of silviculture, sustainability, safety, and commercial performance. This varied and rewarding role calls for technical expertise, commercial acumen, strong leadership, and excellent communication skills. It is ideal for someone who thrives on variety, enjoys responsibility, and wants to work in a stunning location while helping build Euroforest's offering to key clients in the region. Key responsibilities include, but are not limited to: Managing and implementing full range forest management operations Delivering operational programmes that meet client objectives and comply with health & safety, regulatory, and environmental standards Liaising with clients, landowners, and statutory bodies Coordinating the establishment and maintenance of conifer and mixed crops in upland settings Preparing budgets, annual reports, and financial forecasts Producing UKWAS management plans and long term production schedules Programming thinning, felling, timber assessment operations, marking and mensuration Monitoring contract compliance for timber sales Managing tender opportunities and supporting regional business development Promoting the business and acquiring new business opportunities within the region. Training and ongoing professional development will be provided to support familiarity with company systems, procedures, and silvicultural practices. Qualification & Experience Proven experience managing commercial forests, particularly in upland contexts Strong silvicultural knowledge and practical experience in all stages of forest management Relevant academic qualification (Forestry or related land/science based discipline) Understanding of forestry legislation and regulatory frameworks Commercial awareness and operational judgment Knowledge of UKFS and UKWAS, particularly in upland estates Experience with PAWS / ASNW management desirable Understanding of grant and regulatory schemes advantageous Professional membership of the Institute of Chartered Foresters or another relevant professional body (or working towards) is desirable. Skills Strong operational and commercial judgement and a desire to develop and grow the portfolio over time Professional, organised, and detail oriented Effective communicator and stakeholder manager Analytical and solutions focused Able to lead teams and mentor staff IT proficiency, including Office 365 and GIS Clean, Full UK Drivers Licence 20 days holiday (plus Bank Holidays) Annual leave increases with length of service Company vehicle (business and private use, inclusive of private mileage) Pension scheme Continuous Professional Development Cycle to work scheme Long service awards Employee Discounts 24/7 free Employee Assistance Programme To apply send your CV and Cover Letter to quoting reference FM260213. Closing Date for applications is: 16 th March 2026. Start date will be as soon as possible after interviews(notice periods allowing). We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Euroforest Silviculture is an Equal Opportunities Employer. The company is committed to equal employment opportunities regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, gender, or sexual orientation.
The Job Role To be the strategic lead for the effective management, performance and compliance of Causeway's property portfolio, including income, asset management, repairs, voids, planned works, and property compliance. The postholder will ensure high-quality, safe, and sustainable homes that deliver strong social impact, meet regulatory and contractual obligations, and align with Causeway's mission and values. Lead and oversee repairs, voids, planned maintenance programmes and property H&S compliance, ensuring statutory, regulatory and contractual requirements are consistently met and risks are proactively managed. Support and enable housing staff to achieve tangible social impact and/or recovery outcomes, in line with Causeway's mission and funders' contractual obligations. Provide inspiring leadership to the Housing Operations Team, fostering a culture of accountability, collaboration, continuous improvement and learning, and developing staff skills, knowledge and performance. Provide inspiring leadership to the Housing Operations Team as a whole and develop opportunities for skills and knowledge development and understanding to enhance staff performance. Prepare, analyse and present accurate and timely performance reports covering voids, rent management, anti-social behaviour, repairs, compliance, asset performance and tenant engagement to the CEO and local authority partners, identifying risks, trends and corrective actions where required. Ensure full compliance of housing stock and tenancy management with all legal, regulatory and statutory requirements, including health and safety, building safety, and landlord obligations. Develop and manage effective allocations and void turnaround processes to maximise occupancy, minimise rent loss and ensure homes are let in line with funding criteria and nomination agreements. Work closely with colleagues across the organisation to ensure housing services, asset investment and planned works programmes support service delivery, resident wellbeing and organisational objectives. Champion client and tenant involvement, embedding best practice within policies, procedures and service design to improve outcomes and customer experience. Act as the primary point of contact for owning Registered Providers and private landlords, leading on landlord relationships, performance issues, disputes and escalation as required. Represent the CEO at external meetings, partnerships and events when required, promoting Causeway's values, professionalism and strategic objectives. To ensure compliance of housing stock and tenancy matters within legal and statutory requirements. To ensure continuous learning and development across the Housing Operations Team by disseminating learning and sharing best practice. To develop and manage effective allocation processes for maximum occupancy and work closely with the other delivery colleagues across the organisation to ensure that housing is accessible and operates in line with any funding criteria. Champion client involvement and ensuring best practice in this area is embedded in policies and procedures. Our Organisation You will work a combination of office, client-home, community, and home-based working. Causeway is a 4-day week employer, so you will work 32 hours over4 days a week. Causeway is a London living wage employer. You will receive a 6% pension contribution, rising to 12% after two years service. We also offeran employee assistance programme that provides free financial, legal, and mental health advice and support to our employees. We provide core training, and continuous learning and development throughout your career with us.Travel schemes such as cycle to work and travelcard loans are also available. Closing Date: 16th March 2026
Feb 27, 2026
Full time
The Job Role To be the strategic lead for the effective management, performance and compliance of Causeway's property portfolio, including income, asset management, repairs, voids, planned works, and property compliance. The postholder will ensure high-quality, safe, and sustainable homes that deliver strong social impact, meet regulatory and contractual obligations, and align with Causeway's mission and values. Lead and oversee repairs, voids, planned maintenance programmes and property H&S compliance, ensuring statutory, regulatory and contractual requirements are consistently met and risks are proactively managed. Support and enable housing staff to achieve tangible social impact and/or recovery outcomes, in line with Causeway's mission and funders' contractual obligations. Provide inspiring leadership to the Housing Operations Team, fostering a culture of accountability, collaboration, continuous improvement and learning, and developing staff skills, knowledge and performance. Provide inspiring leadership to the Housing Operations Team as a whole and develop opportunities for skills and knowledge development and understanding to enhance staff performance. Prepare, analyse and present accurate and timely performance reports covering voids, rent management, anti-social behaviour, repairs, compliance, asset performance and tenant engagement to the CEO and local authority partners, identifying risks, trends and corrective actions where required. Ensure full compliance of housing stock and tenancy management with all legal, regulatory and statutory requirements, including health and safety, building safety, and landlord obligations. Develop and manage effective allocations and void turnaround processes to maximise occupancy, minimise rent loss and ensure homes are let in line with funding criteria and nomination agreements. Work closely with colleagues across the organisation to ensure housing services, asset investment and planned works programmes support service delivery, resident wellbeing and organisational objectives. Champion client and tenant involvement, embedding best practice within policies, procedures and service design to improve outcomes and customer experience. Act as the primary point of contact for owning Registered Providers and private landlords, leading on landlord relationships, performance issues, disputes and escalation as required. Represent the CEO at external meetings, partnerships and events when required, promoting Causeway's values, professionalism and strategic objectives. To ensure compliance of housing stock and tenancy matters within legal and statutory requirements. To ensure continuous learning and development across the Housing Operations Team by disseminating learning and sharing best practice. To develop and manage effective allocation processes for maximum occupancy and work closely with the other delivery colleagues across the organisation to ensure that housing is accessible and operates in line with any funding criteria. Champion client involvement and ensuring best practice in this area is embedded in policies and procedures. Our Organisation You will work a combination of office, client-home, community, and home-based working. Causeway is a 4-day week employer, so you will work 32 hours over4 days a week. Causeway is a London living wage employer. You will receive a 6% pension contribution, rising to 12% after two years service. We also offeran employee assistance programme that provides free financial, legal, and mental health advice and support to our employees. We provide core training, and continuous learning and development throughout your career with us.Travel schemes such as cycle to work and travelcard loans are also available. Closing Date: 16th March 2026
Bedford, United Kingdom Posted on 02/12/2026 OM Search Consultants LTD are a specialised recruitment agency that focuses on recruiting Senior Leadership roles within Head Office functions and Commercial Sales teams across the UK. At OM Search Consultants, we pride ourselves on our expertise in identifying and placing top tier talent in key positions within organisations. With a dedicated team of professional recruiters who have a deep understanding of the market and industry trends. With over 10 years of industry experience, we have overseen numerous successful assignments and projects, including long standing relationships with companies ranging from small SMEs to larger blue chip organisations. We are well equipped to meet our clients' specific requirements and exceed their expectations while balancing the service, delivery, and approach of a small business. We utilise a consultative led approach where the relationship is of far greater value to us than 'the reward', combined with market insights, data & trends, and geographical client & candidate analysis. If you are a candidate looking to take the next step in your career, At OM Search Consultants, the purpose is simple. We connect talented individuals to their ideal positions by taking a proactive and transparent approach to recruiting. As an organisation, if you are seeking to fill a crucial Senior Management or Leadership position, we are here to help. Our extensive network and industry knowledge enable us to connect the best talent with the most exciting opportunities in the market. If you are interested in learning more about how we can support your recruitment needs, please do not hesitate to get in touch. We would welcome the opportunity to discuss how our services can benefit your organization and help you achieve your business objectives. We look forward to hearing from you Job Description Privately Owned Group of Companies - Wholesale Distribution & Subsidiaries Location: Bedfordshire Salary: £55,000 - £75,000 (depending on experience) + benefits About the Group This is a long established, privately owned group of companies with a strong presence in wholesale distribution and two additional subsidiary businesses. The organisation is entering an exciting phase of growth and operational refinement, and now seeks a highly capable Group Financial Controller to provide leadership, clarity and strategic financial direction across the group. Reporting to: Managing Director; working closely with the Senior Leadership Team, this role is central to strengthening financial performance, enhancing reporting quality and ensuring the business continues to operate with discipline, transparency and confidence. The Opportunity This is not a passive reporting role. It's a hands on, commercially engaged position for an experienced financial leader who thrives in a dynamic, owner managed environment. You will bring rigour, insight and challenge-supporting the MD in shaping decisions, driving performance and embedding best in class financial processes across the group. Key Responsibilities Performance, Reporting & Insight Develop and enhance financial reporting frameworks, KPIs and dashboards. Drive continuous improvement in forecasting, budgeting and cash flow management. Identify trends, opportunities and risks, providing proactive recommendations to the MD and SLT. Process Improvement & Systems Review and refine financial processes to improve efficiency, accuracy and scalability. Champion best practice across finance operations, systems and reporting tools. Support the integration and alignment of financial processes across the group's subsidiaries. Work closely with the Managing Director as a trusted advisor on financial and commercial matters. Partner with operational leaders to improve financial understanding and accountability. Lead, mentor and develop the finance team to ensure high performance and continuous growth. Requirements About You We're looking for a seasoned, confident and commercially minded financial professional who has operated at Group FC level (or equivalent) within a privately owned or entrepreneurial environment. You will bring: A recognised accounting qualification (ACA/ACCA/CIMA). Proven experience overseeing multi entity financial operations. Strong technical accounting knowledge and a disciplined approach to controls and compliance. A proactive, analytical mindset with the ability to translate numbers into meaningful insight. The confidence to challenge, influence and support an MD and senior stakeholders. A hands on approach-comfortable rolling up your sleeves while maintaining strategic oversight. Experience within wholesale, distribution, manufacturing or similar sectors (highly advantageous). Why Join? Work directly with an engaged, forward thinking Managing Director. Play a pivotal role in shaping the financial future of a growing group. Enjoy the autonomy, visibility and impact that only a privately owned business can offer. Be part of a leadership team that values clarity, accountability and continuous improvement.
Feb 27, 2026
Full time
Bedford, United Kingdom Posted on 02/12/2026 OM Search Consultants LTD are a specialised recruitment agency that focuses on recruiting Senior Leadership roles within Head Office functions and Commercial Sales teams across the UK. At OM Search Consultants, we pride ourselves on our expertise in identifying and placing top tier talent in key positions within organisations. With a dedicated team of professional recruiters who have a deep understanding of the market and industry trends. With over 10 years of industry experience, we have overseen numerous successful assignments and projects, including long standing relationships with companies ranging from small SMEs to larger blue chip organisations. We are well equipped to meet our clients' specific requirements and exceed their expectations while balancing the service, delivery, and approach of a small business. We utilise a consultative led approach where the relationship is of far greater value to us than 'the reward', combined with market insights, data & trends, and geographical client & candidate analysis. If you are a candidate looking to take the next step in your career, At OM Search Consultants, the purpose is simple. We connect talented individuals to their ideal positions by taking a proactive and transparent approach to recruiting. As an organisation, if you are seeking to fill a crucial Senior Management or Leadership position, we are here to help. Our extensive network and industry knowledge enable us to connect the best talent with the most exciting opportunities in the market. If you are interested in learning more about how we can support your recruitment needs, please do not hesitate to get in touch. We would welcome the opportunity to discuss how our services can benefit your organization and help you achieve your business objectives. We look forward to hearing from you Job Description Privately Owned Group of Companies - Wholesale Distribution & Subsidiaries Location: Bedfordshire Salary: £55,000 - £75,000 (depending on experience) + benefits About the Group This is a long established, privately owned group of companies with a strong presence in wholesale distribution and two additional subsidiary businesses. The organisation is entering an exciting phase of growth and operational refinement, and now seeks a highly capable Group Financial Controller to provide leadership, clarity and strategic financial direction across the group. Reporting to: Managing Director; working closely with the Senior Leadership Team, this role is central to strengthening financial performance, enhancing reporting quality and ensuring the business continues to operate with discipline, transparency and confidence. The Opportunity This is not a passive reporting role. It's a hands on, commercially engaged position for an experienced financial leader who thrives in a dynamic, owner managed environment. You will bring rigour, insight and challenge-supporting the MD in shaping decisions, driving performance and embedding best in class financial processes across the group. Key Responsibilities Performance, Reporting & Insight Develop and enhance financial reporting frameworks, KPIs and dashboards. Drive continuous improvement in forecasting, budgeting and cash flow management. Identify trends, opportunities and risks, providing proactive recommendations to the MD and SLT. Process Improvement & Systems Review and refine financial processes to improve efficiency, accuracy and scalability. Champion best practice across finance operations, systems and reporting tools. Support the integration and alignment of financial processes across the group's subsidiaries. Work closely with the Managing Director as a trusted advisor on financial and commercial matters. Partner with operational leaders to improve financial understanding and accountability. Lead, mentor and develop the finance team to ensure high performance and continuous growth. Requirements About You We're looking for a seasoned, confident and commercially minded financial professional who has operated at Group FC level (or equivalent) within a privately owned or entrepreneurial environment. You will bring: A recognised accounting qualification (ACA/ACCA/CIMA). Proven experience overseeing multi entity financial operations. Strong technical accounting knowledge and a disciplined approach to controls and compliance. A proactive, analytical mindset with the ability to translate numbers into meaningful insight. The confidence to challenge, influence and support an MD and senior stakeholders. A hands on approach-comfortable rolling up your sleeves while maintaining strategic oversight. Experience within wholesale, distribution, manufacturing or similar sectors (highly advantageous). Why Join? Work directly with an engaged, forward thinking Managing Director. Play a pivotal role in shaping the financial future of a growing group. Enjoy the autonomy, visibility and impact that only a privately owned business can offer. Be part of a leadership team that values clarity, accountability and continuous improvement.
Affinity Water is looking for a visible and proactive Head of Health and Safety, who will take ownership and drive behavioural change, embedding a culture of health, safety, and wellbeing across all activities. This senior leadership role provides a unique opportunity for an experienced health and safety professional to make a real impact within a leading utility organisation. Reporting directly to the Director of Health, Safety & Estates, you will be instrumental in the delivery of our H&S strategy and 5 year plan, while providing expert advice, direction, and assurance at the highest level. You will work closely with Directorate Leadership Teams and the Executive Leadership Team, helping to establish AWL as a benchmark for health and safety performance across the UK Water industry. About the Role As Head of Health and Safety, you will: Lead our Health & Safety Business Partners and Advisors, providing guidance, challenge, coaching, and oversight across operations and contractors. Drive the development and delivery of AWL's Health, Safety & Wellbeing Strategy, going beyond compliance to embed best practice across the organisation. Be highly visible across strategic offices and operational sites, leading key inspections, investigations, and site visits to set the standard for health and safety excellence. Build and manage relationships with internal and external stakeholders, championing best practice and providing governance, assurance, and advice. Promote a culture of continuous improvement, zero harm, and innovative approaches to risk management. Work with risk, reporting, and audit teams to ensure business risks are managed ALARP (As Low As Reasonably Practicable). Ensure incidents are thoroughly investigated, learning captured, and improvements implemented. Support and maintain AWL's Health & Safety Management Systems, including ISO 45001 certification, ensuring knowledge and experiences from across the industry are applied. Key Accountabilities Enhance the Health & Safety strategy beyond legal compliance, sharing knowledge and driving continuous improvement. Engage with function heads and supply chain partners, providing guidance and assurance on health, safety, and wellbeing. Support cultural change to embed health, safety, and wellbeing across all business activities and processes. Lead assurance activities including audits, inspections, and peer reviews. Identify trends and implement actions to address emerging issues. Champion innovation to support AWL's Zero Harm vision. Manage budgets, as delegated, for Health & Safety initiatives. Essential Criteria Proven experience (10+ years) in a senior H&S management role. Strong people management and stakeholder engagement skills, with a track record of influencing at all levels. NEBOSH Diploma and full Chartered Member of the Institution of Occupational Safety and Health (CMIOSH). Experience in preparing for regulatory audits, crisis management, and significant incident investigations. Self motivated, committed, and highly visible in driving H&S standards. Desirable Criteria Management qualification. Experience in high hazard environments, ideally within the utility sector. Proven success in delivering sustainable safety performance improvements through behavioural change. Personal Skills and Competencies Excellent interpersonal, influencing, and people management skills. Ability to prioritise, motivate, delegate, and drive cross functional initiatives. Strong personal integrity, sound judgement, and proactive approach. Committed to visibility, stakeholder engagement, and ownership of outcomes. Advert Closes: Friday 20th March Benefits Salary: £80,000+ (dependant on skills and experience) Hours of work: Mon - Thursday (08.30am - 17.00pm) and Friday (08.30am - 16.30pm) Car allowance Learning and development opportunities, including mentoring and a range of formal courses and open learning resources. Entry into the company annual bonus scheme. Annual leave from 26-30 rising with length of service, and the option to purchase up to 5 extra days. A 'Celebration Day' in addition to public holidays that people can use to celebrate a religious festival or other occasion that is important to them. A generous 'double match pension scheme' that doubles the contributions you make (company contribution capped at 12%) We offer a range of family benefits including enhanced Maternity, Adoption, Paternity, Shared Parental Leave, Fertility Support Leave and up to 5 full or 10 half days of paid Carers Leave. Menopause policy and Reasonable Adjustment policy to help everyone perform at their best. Access to our Wellbeing Centre with support for looking after your physical and mental health. Discounts at a Range of Retail Outlets and on Dental and Medical Insurance through our Tap4Perks scheme. Up to 4 Affinity days a year to volunteer in the community. Life Assurance. Disability Confident As a Disability Confident employer, we're committed to offering interviews to disabled candidates who meet the essential criteria and opt in on the application form. Ask the Talent Acquisition lead for the full job description to see all the criteria. If we have a very high volume of applicants and we're not able to offer interviews to all, we'll take a fair and proportionate number of disabled candidates through. Affinity Water recognises the benefits of greater diversity in our workforce to better reflect the communities we serve. We are committed to building a more inclusive culture where every member of our workforce can thrive. You can find out what it's like to work at Affinity Water through our career site where our colleagues share their career development stories and you can get a feel for our company culture.
Feb 27, 2026
Full time
Affinity Water is looking for a visible and proactive Head of Health and Safety, who will take ownership and drive behavioural change, embedding a culture of health, safety, and wellbeing across all activities. This senior leadership role provides a unique opportunity for an experienced health and safety professional to make a real impact within a leading utility organisation. Reporting directly to the Director of Health, Safety & Estates, you will be instrumental in the delivery of our H&S strategy and 5 year plan, while providing expert advice, direction, and assurance at the highest level. You will work closely with Directorate Leadership Teams and the Executive Leadership Team, helping to establish AWL as a benchmark for health and safety performance across the UK Water industry. About the Role As Head of Health and Safety, you will: Lead our Health & Safety Business Partners and Advisors, providing guidance, challenge, coaching, and oversight across operations and contractors. Drive the development and delivery of AWL's Health, Safety & Wellbeing Strategy, going beyond compliance to embed best practice across the organisation. Be highly visible across strategic offices and operational sites, leading key inspections, investigations, and site visits to set the standard for health and safety excellence. Build and manage relationships with internal and external stakeholders, championing best practice and providing governance, assurance, and advice. Promote a culture of continuous improvement, zero harm, and innovative approaches to risk management. Work with risk, reporting, and audit teams to ensure business risks are managed ALARP (As Low As Reasonably Practicable). Ensure incidents are thoroughly investigated, learning captured, and improvements implemented. Support and maintain AWL's Health & Safety Management Systems, including ISO 45001 certification, ensuring knowledge and experiences from across the industry are applied. Key Accountabilities Enhance the Health & Safety strategy beyond legal compliance, sharing knowledge and driving continuous improvement. Engage with function heads and supply chain partners, providing guidance and assurance on health, safety, and wellbeing. Support cultural change to embed health, safety, and wellbeing across all business activities and processes. Lead assurance activities including audits, inspections, and peer reviews. Identify trends and implement actions to address emerging issues. Champion innovation to support AWL's Zero Harm vision. Manage budgets, as delegated, for Health & Safety initiatives. Essential Criteria Proven experience (10+ years) in a senior H&S management role. Strong people management and stakeholder engagement skills, with a track record of influencing at all levels. NEBOSH Diploma and full Chartered Member of the Institution of Occupational Safety and Health (CMIOSH). Experience in preparing for regulatory audits, crisis management, and significant incident investigations. Self motivated, committed, and highly visible in driving H&S standards. Desirable Criteria Management qualification. Experience in high hazard environments, ideally within the utility sector. Proven success in delivering sustainable safety performance improvements through behavioural change. Personal Skills and Competencies Excellent interpersonal, influencing, and people management skills. Ability to prioritise, motivate, delegate, and drive cross functional initiatives. Strong personal integrity, sound judgement, and proactive approach. Committed to visibility, stakeholder engagement, and ownership of outcomes. Advert Closes: Friday 20th March Benefits Salary: £80,000+ (dependant on skills and experience) Hours of work: Mon - Thursday (08.30am - 17.00pm) and Friday (08.30am - 16.30pm) Car allowance Learning and development opportunities, including mentoring and a range of formal courses and open learning resources. Entry into the company annual bonus scheme. Annual leave from 26-30 rising with length of service, and the option to purchase up to 5 extra days. A 'Celebration Day' in addition to public holidays that people can use to celebrate a religious festival or other occasion that is important to them. A generous 'double match pension scheme' that doubles the contributions you make (company contribution capped at 12%) We offer a range of family benefits including enhanced Maternity, Adoption, Paternity, Shared Parental Leave, Fertility Support Leave and up to 5 full or 10 half days of paid Carers Leave. Menopause policy and Reasonable Adjustment policy to help everyone perform at their best. Access to our Wellbeing Centre with support for looking after your physical and mental health. Discounts at a Range of Retail Outlets and on Dental and Medical Insurance through our Tap4Perks scheme. Up to 4 Affinity days a year to volunteer in the community. Life Assurance. Disability Confident As a Disability Confident employer, we're committed to offering interviews to disabled candidates who meet the essential criteria and opt in on the application form. Ask the Talent Acquisition lead for the full job description to see all the criteria. If we have a very high volume of applicants and we're not able to offer interviews to all, we'll take a fair and proportionate number of disabled candidates through. Affinity Water recognises the benefits of greater diversity in our workforce to better reflect the communities we serve. We are committed to building a more inclusive culture where every member of our workforce can thrive. You can find out what it's like to work at Affinity Water through our career site where our colleagues share their career development stories and you can get a feel for our company culture.
Job - Program Manager Technology - SAP AMS, SAP S4 Hana Location- UK Why Infosys We invite you to be part of and be inspired by an open-minded way of working in our multinational corporation! If you want to accompany us on the way to the future of IT, you prefer innovation instead of boring repetitive project work and you want to experience growth instead of stagnation, please apply now! We offer exciting challenges in one of the most dynamically growing SAP consulting companies in Europe. With us you will further expand your experience and skills within a global corporate culture together with qualified and motivated colleagues. Our growth plans open up great career opportunities in a highly stimulating environment. With this growth you will get a chance to lead large global teams who work in the digital transformation journeys of our customers, mostly the DAX 30 or Fortune 1000 organizations. Job Description Relevant Service Delivery experience in Managed Services for SAP systems (S4HANA and/or ECC) functional and/or subject matter expertise can supplement for years of direct SDM experience Experience in a people management role, leadership Excellent problem-solving, communication, and leadership skills. Strong acumen to understand the business needs and ability to manage services in a very dynamic environment Knowledge and experience with SLA's, OLA's, and Contracts in insourced or outsourced environments. Good understanding of SAP ERP, functional and/or technical SAP application knowledge. Knowledge of industry trends, their impact on business strategies, and SAP's strategy and service portfolio. Ideally have SAP S4HANA, IT Service Management, Project Management certifications Knowledge and experience with Agile and Lean process methodology preferred Responsibilities As the one face to the customer, you will take along various service lines, giving guidance to the relevant delivery heads on the staffing needs, commercials, availabilities and the interests of the service lines even as you try to build synergies amongst them to craft efficient, lean and quality solutions for your customers. Oversee the delivery of SAP AMS, ensuring alignment with customer requirements. Maintain service quality and availability in adherence to SLAs and KPIs. Manage day-to-day operations for system reliability and collaborate with technical teams to resolve issues promptly. Serve as the primary point of contact for clients regarding SAP AMS services. Build and maintain strong relationships through regular performance reviews and feedback collection. Coordinate stakeholder meetings to strengthen client partnerships. Identify opportunities for system improvements and enhancements to optimize client business operations. Recommend and implement best practices to improve service delivery, reduce costs, and enhance efficiency. Monitor and manage team performance, providing guidance and implementing performance metrics. Preferred ITIL certification or experience in ITIL-based service management. Experience with SAP Solution Manager or other service management tools. PMP or other project management certifications. Familiarity with cloud-based SAP solutions (e.g., SAP Cloud Platform). Personal skills Pronounced ability not only to analyze but to connect the dots and think laterally A high degree of pro activeness and leadership Passion for being customer focused and establishing long term relationships Intense drive for excellence and quality Excellent communication skills About us Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.
Feb 27, 2026
Full time
Job - Program Manager Technology - SAP AMS, SAP S4 Hana Location- UK Why Infosys We invite you to be part of and be inspired by an open-minded way of working in our multinational corporation! If you want to accompany us on the way to the future of IT, you prefer innovation instead of boring repetitive project work and you want to experience growth instead of stagnation, please apply now! We offer exciting challenges in one of the most dynamically growing SAP consulting companies in Europe. With us you will further expand your experience and skills within a global corporate culture together with qualified and motivated colleagues. Our growth plans open up great career opportunities in a highly stimulating environment. With this growth you will get a chance to lead large global teams who work in the digital transformation journeys of our customers, mostly the DAX 30 or Fortune 1000 organizations. Job Description Relevant Service Delivery experience in Managed Services for SAP systems (S4HANA and/or ECC) functional and/or subject matter expertise can supplement for years of direct SDM experience Experience in a people management role, leadership Excellent problem-solving, communication, and leadership skills. Strong acumen to understand the business needs and ability to manage services in a very dynamic environment Knowledge and experience with SLA's, OLA's, and Contracts in insourced or outsourced environments. Good understanding of SAP ERP, functional and/or technical SAP application knowledge. Knowledge of industry trends, their impact on business strategies, and SAP's strategy and service portfolio. Ideally have SAP S4HANA, IT Service Management, Project Management certifications Knowledge and experience with Agile and Lean process methodology preferred Responsibilities As the one face to the customer, you will take along various service lines, giving guidance to the relevant delivery heads on the staffing needs, commercials, availabilities and the interests of the service lines even as you try to build synergies amongst them to craft efficient, lean and quality solutions for your customers. Oversee the delivery of SAP AMS, ensuring alignment with customer requirements. Maintain service quality and availability in adherence to SLAs and KPIs. Manage day-to-day operations for system reliability and collaborate with technical teams to resolve issues promptly. Serve as the primary point of contact for clients regarding SAP AMS services. Build and maintain strong relationships through regular performance reviews and feedback collection. Coordinate stakeholder meetings to strengthen client partnerships. Identify opportunities for system improvements and enhancements to optimize client business operations. Recommend and implement best practices to improve service delivery, reduce costs, and enhance efficiency. Monitor and manage team performance, providing guidance and implementing performance metrics. Preferred ITIL certification or experience in ITIL-based service management. Experience with SAP Solution Manager or other service management tools. PMP or other project management certifications. Familiarity with cloud-based SAP solutions (e.g., SAP Cloud Platform). Personal skills Pronounced ability not only to analyze but to connect the dots and think laterally A high degree of pro activeness and leadership Passion for being customer focused and establishing long term relationships Intense drive for excellence and quality Excellent communication skills About us Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.
If you are an ambitious Senior Commercial Manager looking for a new challenge in the world of build construction and would like to help shape future of STRABAG, then please read the below job description. Understanding of programming techniques andproject controls. Leadership Skills.Computer literate with strong skills in MicrosoftOffice Applications(Word/Excel/Outlook/PowerPoint). Commercially astute with substantial provenexperience within a commercial role in theConstruction Industry and experience within abuilding main contractor. Expert knowledge of Standard Forms of Contractand Standard Methods of Measurement. STRABAG - Work On Progress: Becoming Climate Neutral by 2040. YouTube Disclaimer General Efficiently manage all commercial aspects of the Portfolio of Projects and maintain regular liaisonwith all stakeholders. Team Management & Development Set the structure, roles, responsibilities and competencies required to deliver the projectcommercial management services efficiently and to a consistent high standard. Build a high performing team (manage the successful onboarding of new team members, developpersonal plans, establishment of objectives/targets for all direct reports and monitor on an ongoingbasis). Actively coach and mentor as necessary Delegation of appropriate work to direct reports whilst maintaining accountability Identify necessary and appropriate training needs for direct reports. Plan and implement structured development and training of Commercial Practitioners includingsupervisor / mentor / counsellor role for staff undertaking their APC or equivalent. Promote a culture of contractual & commercial awareness within their portfolio of work. Instil a Strabag culture. Ensure the commercial team adheres to group procedures and governance. Contribute to the production of Business Plan strategy. Commercial Service Delivery Develop and implement a clear commercial strategy on their portfolio and actively engage andinfluence in tender commercial strategy. Ensure that a review of all the contractual obligations and commercial risks is carried out. Provide assurance that the Commercial Practitioners administer the contracts correctly in a timelyand professional manner through regular planned meetings to review contract administration,change control, design management, risk and opportunities and the operation of contract paymentmechanisms. Maximising of cash position, including WIP control, cash flow production & improvement plans forall projects. Engage in work winning duties as required, including proactive release of team members andattendance at Client Presentations and Tender Interviews. Identification of all potential recoveries from insurance policies for the business, and liaison with theInsurance department to prosecute entitlement. Implement and attend the monthly project reviews to interrogate the portfolio performance and takeappropriate action. Ensure the appropriate engagement of pre-construction and operational delivery team members inrelation to the project handover process. Manage and influence strategy in relation to Client and Sub-Contractor disputes where appropriate. Support and advise in the establishment of required contractual insurances, bonds, warranties andParent Company Guarantees Influence and support in the management of project supply chain including Sub-Contractors,Suppliers and Consultants Identify, mitigate and manage risk & opportunities for the portfolio of work. Active management of the work winning process, allocation of resource to commercial elements,liaison with the pre-contract commercial resource. Attend the required reviews with the ExecutiveTeam to explain the portfolio's current and planned performance. Ensure contract conditions are negotiated within the any key risk parameters set by Group Legalprior to contract execution. Ensure compliance with year-end audit requirements. Ensure the portfolio achieves the planned Objectives & Targets. Promote the optimum performance of the project and the project teams through continual reviewingof operations and process and promote margin gains through efficiencies and the effectivemanagement of risk and opportunity. Ensure the out-turn cost and value on the projects are monitored and managed in real time andensure a detailed forecast is maintained and reported on a monthly basis. Support in the management of Main Contract, Sub-Contract and Consultant Final Accounts wherenecessary. Undertake any other work as required by the Commercial Director, including assistance inemergency situations for peers and managers. Corporate Development Maintain a schedule of Client engagement events for equivalent level customer feedback,alignment and future pipeline of work. Suggest Group wide business initiatives and implement local improvements. Become the "face of Strabag" for external engagement at industry events. To share all appropriate information within the Group where different business units are carryingout projects for the same Client to enable the Strabag approach/relationship with Clients. Participate in preparation, development and implementation of new group commercial procedures. To carry out commercial audits on other areas of the business as and when required. Contribute to Functional leadership, bringing best practice into the business, involvement inBusiness Improvement Initiatives. We stand for respect, partnership, and sustainability, creating a work environment that promotes safety, health, and development. Our committed and healthy employees are our most valuable asset - the foundation for sustainable growth and innovation. With our "People. Planet. Progress." strategy and the motto WORK ON PROGRESS, we drive change forward - with the goal of climate neutrality by 2040. At STRABAG around 86,000 people working on progress at more than 2,400 locations worldwide. Uniqueness and individual strengths characterise both our projects and each of us as individuals. Whether its building construction, civil engineering, road construction, underground engineering, bridge building, tunnelling, construction material production, project development or building management - we are always one step ahead so that we can become the most innovative and sustainable construction technology company in Europe. Diversity, inclusion and equal opportunities are integral to this, who we are as a company and how we work. Together we work as partners to complete projects successfully and grow with new challenges. Together we achieve great things. Let's progress! Assistant Quantity Surveyor STRABAG UK Ltd
Feb 27, 2026
Full time
If you are an ambitious Senior Commercial Manager looking for a new challenge in the world of build construction and would like to help shape future of STRABAG, then please read the below job description. Understanding of programming techniques andproject controls. Leadership Skills.Computer literate with strong skills in MicrosoftOffice Applications(Word/Excel/Outlook/PowerPoint). Commercially astute with substantial provenexperience within a commercial role in theConstruction Industry and experience within abuilding main contractor. Expert knowledge of Standard Forms of Contractand Standard Methods of Measurement. STRABAG - Work On Progress: Becoming Climate Neutral by 2040. YouTube Disclaimer General Efficiently manage all commercial aspects of the Portfolio of Projects and maintain regular liaisonwith all stakeholders. Team Management & Development Set the structure, roles, responsibilities and competencies required to deliver the projectcommercial management services efficiently and to a consistent high standard. Build a high performing team (manage the successful onboarding of new team members, developpersonal plans, establishment of objectives/targets for all direct reports and monitor on an ongoingbasis). Actively coach and mentor as necessary Delegation of appropriate work to direct reports whilst maintaining accountability Identify necessary and appropriate training needs for direct reports. Plan and implement structured development and training of Commercial Practitioners includingsupervisor / mentor / counsellor role for staff undertaking their APC or equivalent. Promote a culture of contractual & commercial awareness within their portfolio of work. Instil a Strabag culture. Ensure the commercial team adheres to group procedures and governance. Contribute to the production of Business Plan strategy. Commercial Service Delivery Develop and implement a clear commercial strategy on their portfolio and actively engage andinfluence in tender commercial strategy. Ensure that a review of all the contractual obligations and commercial risks is carried out. Provide assurance that the Commercial Practitioners administer the contracts correctly in a timelyand professional manner through regular planned meetings to review contract administration,change control, design management, risk and opportunities and the operation of contract paymentmechanisms. Maximising of cash position, including WIP control, cash flow production & improvement plans forall projects. Engage in work winning duties as required, including proactive release of team members andattendance at Client Presentations and Tender Interviews. Identification of all potential recoveries from insurance policies for the business, and liaison with theInsurance department to prosecute entitlement. Implement and attend the monthly project reviews to interrogate the portfolio performance and takeappropriate action. Ensure the appropriate engagement of pre-construction and operational delivery team members inrelation to the project handover process. Manage and influence strategy in relation to Client and Sub-Contractor disputes where appropriate. Support and advise in the establishment of required contractual insurances, bonds, warranties andParent Company Guarantees Influence and support in the management of project supply chain including Sub-Contractors,Suppliers and Consultants Identify, mitigate and manage risk & opportunities for the portfolio of work. Active management of the work winning process, allocation of resource to commercial elements,liaison with the pre-contract commercial resource. Attend the required reviews with the ExecutiveTeam to explain the portfolio's current and planned performance. Ensure contract conditions are negotiated within the any key risk parameters set by Group Legalprior to contract execution. Ensure compliance with year-end audit requirements. Ensure the portfolio achieves the planned Objectives & Targets. Promote the optimum performance of the project and the project teams through continual reviewingof operations and process and promote margin gains through efficiencies and the effectivemanagement of risk and opportunity. Ensure the out-turn cost and value on the projects are monitored and managed in real time andensure a detailed forecast is maintained and reported on a monthly basis. Support in the management of Main Contract, Sub-Contract and Consultant Final Accounts wherenecessary. Undertake any other work as required by the Commercial Director, including assistance inemergency situations for peers and managers. Corporate Development Maintain a schedule of Client engagement events for equivalent level customer feedback,alignment and future pipeline of work. Suggest Group wide business initiatives and implement local improvements. Become the "face of Strabag" for external engagement at industry events. To share all appropriate information within the Group where different business units are carryingout projects for the same Client to enable the Strabag approach/relationship with Clients. Participate in preparation, development and implementation of new group commercial procedures. To carry out commercial audits on other areas of the business as and when required. Contribute to Functional leadership, bringing best practice into the business, involvement inBusiness Improvement Initiatives. We stand for respect, partnership, and sustainability, creating a work environment that promotes safety, health, and development. Our committed and healthy employees are our most valuable asset - the foundation for sustainable growth and innovation. With our "People. Planet. Progress." strategy and the motto WORK ON PROGRESS, we drive change forward - with the goal of climate neutrality by 2040. At STRABAG around 86,000 people working on progress at more than 2,400 locations worldwide. Uniqueness and individual strengths characterise both our projects and each of us as individuals. Whether its building construction, civil engineering, road construction, underground engineering, bridge building, tunnelling, construction material production, project development or building management - we are always one step ahead so that we can become the most innovative and sustainable construction technology company in Europe. Diversity, inclusion and equal opportunities are integral to this, who we are as a company and how we work. Together we work as partners to complete projects successfully and grow with new challenges. Together we achieve great things. Let's progress! Assistant Quantity Surveyor STRABAG UK Ltd
Asset Management, Global Special Solutions, Lawyer, Executive Director, London LONDON, LONDON, United Kingdom Job Information Job Identification Business Unit Asset & Wealth Management Posting Date 02/20/2026, 11:59 AM Locations 60 Victoria Embankment, London, Greater London, EC4Y 0JP, GB Apply Before 03/13/2026, 04:00 AM Job Schedule Full time Job Shift Day Job Description JPMorgan Private Markets - Special Situations Lawyer - ED Our Business: Global Special Situations ('GSS') is a stand alone business within the Private Markets division of JPMorgan Asset Management. Since 2018, GSS has been leading the build out private credit investing and fundraising across its event driven, stressed, distressed, special situations and complex performing strategies that target investment opportunities in North America and EMEA across the capital structure, including restructures, bespoke lending and opportunistic market dislocations. The business has centers in London and New York. GSS investment strategies are offered to international clients through a range of fund structures, SMAs and specialist investment vehicles. The GSS business legal team can utilize significant internal and external resources and are also expected to be personally hands on in a fast moving and intellectually interesting investment team. Opportunity: The opportunity is for an executive director join the situational investment team as a desk lawyer jointly reporting to the Head of Research and the COO of the business. Executive Director lawyer in London to (in order of priority): Lead EMEA Special Situations / Private Credit deal legal work through the deal lifecycle (sourcing, due diligence, structuring, negotiation, execution, monitoring, restructuring and exit) Subject to suitable prior experience, ideally, take the lead on fund formation / investment vehicle work (and ancillary client DD / negotiations / sideletters) Support other legal matters across the GSS business, for example in regards fund financing, ISDA/TRS, service provider contracts, BHCA/Volcker/SEC/AIFMD/ FCA regulatory matters. European languages are advantageous but not a requirement. Requirements: Extensive special situations legal experience is mandatory. The business is seeking a UK (London) based lawyer that has a strong understanding of trade documentation, and has direct experience with drafting and negotiating credit documentation. The candidate must be a self starter who is able to work independently and is also comfortable being part of a larger investment team. The candidate will work with all members of the investment and business teams in London as well as in NY, especially when covering our NY lawyer. Strong and relevant legal experience is crucial. Communication and collaboration skills are also critical. The winning candidate should possess energy and a hunger to drive the business forwards in all regards. Strong legal analysis and experience is required across a broad range of financing, credit and equity related instruments including new issuance, major modifications, secondary transactions and securitizations in support of a dynamic investment strategy. Key Responsibilities and Attributes: Ability to work closely with the investment team and COO to provide legal analysis in a fast moving business setting. The lawyer will be expected to work with the investment team, COO and Head of Operations, on all legal matters throughout the course of an investment, including negotiation and drafting of confidentiality agreements, term sheets, and final deal documentation. Once assigned to work with an investment team member, the lawyer will be expected to become familiar and provide guidance on key legal documentation including credit agreements, and bond indentures. In addition, the lawyer will be expected to provide guidance on proposed changes to key legal documentation, including amendments and waivers. Support the COO to drive the management and strategic growth of the GSS business and private credit more broadly, such tasks may include legal, regulatory, tax, compliance, client and control environment matters as may be required from time to time. The lawyer is expected to have or establish a strong network among the legal community, which will help support sourcing of investment opportunities. Ensure that all activities are conducted in adherence with the relevant JPMAM / GSS policies and procedures as well as with all applicable legal, tax, risk and regulatory requirements. Advise on all aspects of alternative investment offerings for institutional and HNW clients, including cross JPM products. Manage outside counsel in all aspects of private fund offering documents, including formation documents, operating agreements, and side letters with underlying funds. Lead legal calls with clients and their counsel on legal due diligence and side letter negotiations. Lead analysis of new business initiatives from a legal and regulatory perspective. Ensure fund work and initiatives are 'fit for purpose', proactively managed and hit challenging milestones. Maintain industry knowledge through conference attendance and general internal / external networking. Coordinate with JPM Legal, Compliance, Conflicts, Distribution, Product Development and Tax Departments in a positive and commercial manner with close coordination with the GSS leadership team. Timings: The role is for an immediate hire in London and onboarding/starting is ideally expected within the next 90 days. Further comments on the role: Experience with drafting and negotiating credit documentation, including trade documentation. Strong verbal and written skills, along with outstanding interpersonal skills. Proven ability to work under pressure and to tight deadlines. Intellectual curiosity and a heightened willingness to learn new skills and new elements of law and regulation across multiple jurisdictions, so that potential issues are pre emptively considered and succinctly presented. Prepare and refine transaction documents using GSS templates and precedents. Support execution of NDAs, engagement letters, commitment papers, intercreditor agreements, amendments, and ancillary documentation. Lead first line negotiations on documentation, escalating to internal approvers as required. Develop commercial judgment and stakeholder management to drive timely, market aligned outcomes. Legal and Regulatory Research: Conduct targeted legal research across relevant jurisdictions and maintain awareness of evolving legal, regulatory, and market developments affecting private credit. Partner with CIOs, analysts, operations/COO, and internal Legal & Compliance in New York and London on transaction workflows, closing checklists, conditions precedent/subsequent, and post closing portfolio updates. Assist with fund level legal, regulatory, and governance tasks, including policy implementation and oversight support. External Counsel Management: Assist in instructing, managing, and benchmarking external counsel; review advice for practical, risk aligned implementation. Maintain accurate document and precedent repositories; support matter tracking and knowledge capture. Identify and implement process improvements, automation opportunities, and playbook enhancements to increase efficiency and deal velocity. About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first class business in a first class way approach to serving clients drives everything we do. We strive to build trusted, long term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About the Team J.P. Morgan Asset & Wealth Management delivers industry leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.
Feb 27, 2026
Full time
Asset Management, Global Special Solutions, Lawyer, Executive Director, London LONDON, LONDON, United Kingdom Job Information Job Identification Business Unit Asset & Wealth Management Posting Date 02/20/2026, 11:59 AM Locations 60 Victoria Embankment, London, Greater London, EC4Y 0JP, GB Apply Before 03/13/2026, 04:00 AM Job Schedule Full time Job Shift Day Job Description JPMorgan Private Markets - Special Situations Lawyer - ED Our Business: Global Special Situations ('GSS') is a stand alone business within the Private Markets division of JPMorgan Asset Management. Since 2018, GSS has been leading the build out private credit investing and fundraising across its event driven, stressed, distressed, special situations and complex performing strategies that target investment opportunities in North America and EMEA across the capital structure, including restructures, bespoke lending and opportunistic market dislocations. The business has centers in London and New York. GSS investment strategies are offered to international clients through a range of fund structures, SMAs and specialist investment vehicles. The GSS business legal team can utilize significant internal and external resources and are also expected to be personally hands on in a fast moving and intellectually interesting investment team. Opportunity: The opportunity is for an executive director join the situational investment team as a desk lawyer jointly reporting to the Head of Research and the COO of the business. Executive Director lawyer in London to (in order of priority): Lead EMEA Special Situations / Private Credit deal legal work through the deal lifecycle (sourcing, due diligence, structuring, negotiation, execution, monitoring, restructuring and exit) Subject to suitable prior experience, ideally, take the lead on fund formation / investment vehicle work (and ancillary client DD / negotiations / sideletters) Support other legal matters across the GSS business, for example in regards fund financing, ISDA/TRS, service provider contracts, BHCA/Volcker/SEC/AIFMD/ FCA regulatory matters. European languages are advantageous but not a requirement. Requirements: Extensive special situations legal experience is mandatory. The business is seeking a UK (London) based lawyer that has a strong understanding of trade documentation, and has direct experience with drafting and negotiating credit documentation. The candidate must be a self starter who is able to work independently and is also comfortable being part of a larger investment team. The candidate will work with all members of the investment and business teams in London as well as in NY, especially when covering our NY lawyer. Strong and relevant legal experience is crucial. Communication and collaboration skills are also critical. The winning candidate should possess energy and a hunger to drive the business forwards in all regards. Strong legal analysis and experience is required across a broad range of financing, credit and equity related instruments including new issuance, major modifications, secondary transactions and securitizations in support of a dynamic investment strategy. Key Responsibilities and Attributes: Ability to work closely with the investment team and COO to provide legal analysis in a fast moving business setting. The lawyer will be expected to work with the investment team, COO and Head of Operations, on all legal matters throughout the course of an investment, including negotiation and drafting of confidentiality agreements, term sheets, and final deal documentation. Once assigned to work with an investment team member, the lawyer will be expected to become familiar and provide guidance on key legal documentation including credit agreements, and bond indentures. In addition, the lawyer will be expected to provide guidance on proposed changes to key legal documentation, including amendments and waivers. Support the COO to drive the management and strategic growth of the GSS business and private credit more broadly, such tasks may include legal, regulatory, tax, compliance, client and control environment matters as may be required from time to time. The lawyer is expected to have or establish a strong network among the legal community, which will help support sourcing of investment opportunities. Ensure that all activities are conducted in adherence with the relevant JPMAM / GSS policies and procedures as well as with all applicable legal, tax, risk and regulatory requirements. Advise on all aspects of alternative investment offerings for institutional and HNW clients, including cross JPM products. Manage outside counsel in all aspects of private fund offering documents, including formation documents, operating agreements, and side letters with underlying funds. Lead legal calls with clients and their counsel on legal due diligence and side letter negotiations. Lead analysis of new business initiatives from a legal and regulatory perspective. Ensure fund work and initiatives are 'fit for purpose', proactively managed and hit challenging milestones. Maintain industry knowledge through conference attendance and general internal / external networking. Coordinate with JPM Legal, Compliance, Conflicts, Distribution, Product Development and Tax Departments in a positive and commercial manner with close coordination with the GSS leadership team. Timings: The role is for an immediate hire in London and onboarding/starting is ideally expected within the next 90 days. Further comments on the role: Experience with drafting and negotiating credit documentation, including trade documentation. Strong verbal and written skills, along with outstanding interpersonal skills. Proven ability to work under pressure and to tight deadlines. Intellectual curiosity and a heightened willingness to learn new skills and new elements of law and regulation across multiple jurisdictions, so that potential issues are pre emptively considered and succinctly presented. Prepare and refine transaction documents using GSS templates and precedents. Support execution of NDAs, engagement letters, commitment papers, intercreditor agreements, amendments, and ancillary documentation. Lead first line negotiations on documentation, escalating to internal approvers as required. Develop commercial judgment and stakeholder management to drive timely, market aligned outcomes. Legal and Regulatory Research: Conduct targeted legal research across relevant jurisdictions and maintain awareness of evolving legal, regulatory, and market developments affecting private credit. Partner with CIOs, analysts, operations/COO, and internal Legal & Compliance in New York and London on transaction workflows, closing checklists, conditions precedent/subsequent, and post closing portfolio updates. Assist with fund level legal, regulatory, and governance tasks, including policy implementation and oversight support. External Counsel Management: Assist in instructing, managing, and benchmarking external counsel; review advice for practical, risk aligned implementation. Maintain accurate document and precedent repositories; support matter tracking and knowledge capture. Identify and implement process improvements, automation opportunities, and playbook enhancements to increase efficiency and deal velocity. About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first class business in a first class way approach to serving clients drives everything we do. We strive to build trusted, long term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About the Team J.P. Morgan Asset & Wealth Management delivers industry leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.
Gap Personnel who are operating as an employment business are currently recruiting on behalf of our client for a Fulfilment Manager in a warehouse in Liverpool Fulfilment Manager Salary £40-45k Working hours Nov-Aug: Monday to Friday 7am-6pm, Saturday 8am-1pm Sept-Oct: Monday to Friday, 7am-10pm, Saturday and Sunday 7am-9pm Holidays not available for October and November months The client is the world's largest costume manufacturer and boasts a prestigious portfolio of major licenses, including Marvel, Warner Brothers, Paramount, Mattel, Lucasfilm and Universal, as well as a wide range of generic lines. We are seeking an experienced Fulfilment Manager to oversee and optimise our fulfilment operations. The successful candidate will be responsible for managing warehouse activities, ensuring efficient shipping and receiving processes, and leading continuous improvement initiatives. This role requires a strategic mindset, strong leadership skills, and a comprehensive understanding of logistics, supply chain management, and warehouse systems. The Fulfilment Manager will play a pivotal role in maintaining operational excellence and supporting organisational growth. Reports to: Head of Fulfilment (HoF) Direct Reports: Functional Supervisors Location: Wavertree, Liverpool Key Responsibilities Provide operational leadership across Inbound, Inventory, Outbound and Returns during the assigned shift Act as the senior on-site decision-maker, ensuring smooth handovers between shifts and functions. Coordinate and prioritise workload across all fulfilment functions to meet daily volume service and quality targets. Lead and manage Functional Supervisors, setting clear expectations and providing direction support and challenge. Monitor operational performance against KPls and take corrective action where standard- are not being met. Ensure safe working practices, H&S compliance, MHE use and 5S standards are consistently applied. Maintain strong system discipline across WMS/ERP processes to ensure accurate, timely transaction processing. Manage short-term labour deployment, reallocating resources to address bottlenecks an: service risks. Identify operational issues, constraints or failures and implement immediate containment actions. Escalate material risks, service failures or systemic issues to the Head of Fulfilment. Support continuous improvement activity by embedding SOP adherence and standard work Ensure effective communication across functions and with supporting departments during the shift. Lead incident management, including H&S incidents, service failures or system disruptions. Job Boundaries Accountable for shift-level execution, not long-term strategic planning or budget ownership. Does not directly manage warehouse operatives; accountability flows through Functional Supervisors. Does not own labour budgets or headcount approvals but manages deployment within agreed plans. Does not approve commercial decisions (supplier issues, write-offs, pricing, carrier contracts). Does not own WMS/ERP configuration but ensures correct operational use and escalates issues and bottlenecks. Does not replace the Head of Fulfilment but acts under delegated authority during the shift Key Performance Indicators & Metrics Shift Execution & Service Order-to-despatch SLA achievement during shift Inbound dock-to-stock performance within the shift window. Returns processing SLA adherence per shift. Productivity & Flow Orders/units per labour hour by function Throughput versus shift plan across inbound, outbound and returns. Labour utilisation efficiency and unplanned overtime control Inventory & Accuracy Pick accuracy and error rates per shift. Inventory discrepancies identified and escalated within SLA Location integrity and process compliance observed during the shift Quality, Safety & Compliance Health & Safety incidents, near misses and compliance checks. 5S audit results and housekeeping standards SOP adherence across all fulfilment activities People & Leadership Supervisor performance against shift objectives Attendance, engagement and conduct issues managed in-shift Training compliance and capability coverage per shift Essential Skills, Qualifications and Experience Proven experience in a warehouse or fulfilment management role within a fast-paced operation. Experience leading multiple operational functions or supervisors concurrently Strong understanding of inbound, inventory, outbound and returns processes Confident decision-maker with the ability to manage operational pressure and competing priorities. Strong working knowledge of WMS/ERP-driven warehouse operations Excellent communication and leadership skills with the ability to influence at all levels Strong operational discipline with a focus on safety, accuracy and service. Demonstrated ability to manage performance through others Desirable Skills, Qualifications & Experience Experience in eCommerce, omni-channel or seasonal fulfilment environments Exposure to multi-system ERP/WMS environments (e.g. Sage, Sicon) Lean, 5S or continuous improvement training Other Requirements of the Role Flexibility to work additional hours during peak trading periods (e.g. Halloween, Christmas) Occasional weekend support during significant stock counts Potential travel to other UK sites for projects, audits, or training Ability to work in a large, fast-paced warehouse environment requiring regular walking standing and site-based presence. Salary & Benefits Company Sick Pay Company Pension Employee Discount Life Insurance Additional leave policies On-site parking Health and Wellbeing Programme Interested candidates can send their CV to Gap personnel group are committed to the selection, recruitment, and development of the best people, basing judgment solely on suitability for the job.
Feb 26, 2026
Full time
Gap Personnel who are operating as an employment business are currently recruiting on behalf of our client for a Fulfilment Manager in a warehouse in Liverpool Fulfilment Manager Salary £40-45k Working hours Nov-Aug: Monday to Friday 7am-6pm, Saturday 8am-1pm Sept-Oct: Monday to Friday, 7am-10pm, Saturday and Sunday 7am-9pm Holidays not available for October and November months The client is the world's largest costume manufacturer and boasts a prestigious portfolio of major licenses, including Marvel, Warner Brothers, Paramount, Mattel, Lucasfilm and Universal, as well as a wide range of generic lines. We are seeking an experienced Fulfilment Manager to oversee and optimise our fulfilment operations. The successful candidate will be responsible for managing warehouse activities, ensuring efficient shipping and receiving processes, and leading continuous improvement initiatives. This role requires a strategic mindset, strong leadership skills, and a comprehensive understanding of logistics, supply chain management, and warehouse systems. The Fulfilment Manager will play a pivotal role in maintaining operational excellence and supporting organisational growth. Reports to: Head of Fulfilment (HoF) Direct Reports: Functional Supervisors Location: Wavertree, Liverpool Key Responsibilities Provide operational leadership across Inbound, Inventory, Outbound and Returns during the assigned shift Act as the senior on-site decision-maker, ensuring smooth handovers between shifts and functions. Coordinate and prioritise workload across all fulfilment functions to meet daily volume service and quality targets. Lead and manage Functional Supervisors, setting clear expectations and providing direction support and challenge. Monitor operational performance against KPls and take corrective action where standard- are not being met. Ensure safe working practices, H&S compliance, MHE use and 5S standards are consistently applied. Maintain strong system discipline across WMS/ERP processes to ensure accurate, timely transaction processing. Manage short-term labour deployment, reallocating resources to address bottlenecks an: service risks. Identify operational issues, constraints or failures and implement immediate containment actions. Escalate material risks, service failures or systemic issues to the Head of Fulfilment. Support continuous improvement activity by embedding SOP adherence and standard work Ensure effective communication across functions and with supporting departments during the shift. Lead incident management, including H&S incidents, service failures or system disruptions. Job Boundaries Accountable for shift-level execution, not long-term strategic planning or budget ownership. Does not directly manage warehouse operatives; accountability flows through Functional Supervisors. Does not own labour budgets or headcount approvals but manages deployment within agreed plans. Does not approve commercial decisions (supplier issues, write-offs, pricing, carrier contracts). Does not own WMS/ERP configuration but ensures correct operational use and escalates issues and bottlenecks. Does not replace the Head of Fulfilment but acts under delegated authority during the shift Key Performance Indicators & Metrics Shift Execution & Service Order-to-despatch SLA achievement during shift Inbound dock-to-stock performance within the shift window. Returns processing SLA adherence per shift. Productivity & Flow Orders/units per labour hour by function Throughput versus shift plan across inbound, outbound and returns. Labour utilisation efficiency and unplanned overtime control Inventory & Accuracy Pick accuracy and error rates per shift. Inventory discrepancies identified and escalated within SLA Location integrity and process compliance observed during the shift Quality, Safety & Compliance Health & Safety incidents, near misses and compliance checks. 5S audit results and housekeeping standards SOP adherence across all fulfilment activities People & Leadership Supervisor performance against shift objectives Attendance, engagement and conduct issues managed in-shift Training compliance and capability coverage per shift Essential Skills, Qualifications and Experience Proven experience in a warehouse or fulfilment management role within a fast-paced operation. Experience leading multiple operational functions or supervisors concurrently Strong understanding of inbound, inventory, outbound and returns processes Confident decision-maker with the ability to manage operational pressure and competing priorities. Strong working knowledge of WMS/ERP-driven warehouse operations Excellent communication and leadership skills with the ability to influence at all levels Strong operational discipline with a focus on safety, accuracy and service. Demonstrated ability to manage performance through others Desirable Skills, Qualifications & Experience Experience in eCommerce, omni-channel or seasonal fulfilment environments Exposure to multi-system ERP/WMS environments (e.g. Sage, Sicon) Lean, 5S or continuous improvement training Other Requirements of the Role Flexibility to work additional hours during peak trading periods (e.g. Halloween, Christmas) Occasional weekend support during significant stock counts Potential travel to other UK sites for projects, audits, or training Ability to work in a large, fast-paced warehouse environment requiring regular walking standing and site-based presence. Salary & Benefits Company Sick Pay Company Pension Employee Discount Life Insurance Additional leave policies On-site parking Health and Wellbeing Programme Interested candidates can send their CV to Gap personnel group are committed to the selection, recruitment, and development of the best people, basing judgment solely on suitability for the job.
Overview We'reexpanding our B2B capabilities across the UK and investing for sustained growth. We combine the power of Screwfix's scale, supplychainand digital platforms with tailored B2B propositions,pricingand service models. Our ambition is to make B2B buying fast,simpleand reliable, removing friction through seamless digital journeys, dependableavailabilityand service that customers can rely on. There's real momentum behind our national B2B growth, and this role puts you right at the centre of it. As our B2B Senior National Account Manager, you'll take ownership of high value accounts, shaping partnerships, leading tender activity and building strategic plans that drive growth, loyalty and long term profitability. You'll balance deep engagement with existing customers while spotting new commercial opportunities, working across Sales, Category, Commercial Operations and regional teams to ensure national priorities land seamlessly on the ground. With regular input into priorities and performance alongside your Senior Manager, you'll have genuine ownership and influence. Beyond managing your portfolio, you'll help expand our national footprint, supporting regional hubs, securing long term agreements and strengthening strategic partnerships. You'll keep CRM data sharp, maintain a strong pipeline and champion key programmes like PiPo, the App and CRM to drive share of wallet and stronger customer outcomes. This is a high visibility role where you'll solve challenges at pace, influence key commercial decisions and build strong senior credibility within a fast-growing B2B function. What's in it for you? Discretionary performance related bonus offering OTE of 70% of salary. Company car 33 days' holiday (including bank holidays, 5 of which can be taken flexibly Flexible start and end times around core working hours Buy More Holiday - eligible colleagues can boost their holiday allowance by up to one extra week EV Car Scheme in Partnership with Tusker - eligible colleagues can lease a brand-new or pre-loved electric vehicle Up to 14% employer pension contributions Life cover up to 4x your salary Health cash plan and discounted gym memberships (up to 25% savings) 20% discount at Screwfix and B&Q Responsibilities Strategic Account Management Manage and build a portfolio of key strategic national accounts, developing and maintaining account plans that drive growth, retention, and profitability. Develop and execute strategic account plans aligned with overall business objectives and national priorities. Lead and support tender activity across strategic national accounts, working with internal teams to coordinate robust, commercially aligned submissions. Build and strengthen relationships with senior stakeholders across customer organisations and internal teams to support long-term partnership success. Work closely with the Senior Manager to review, discuss, and agree regional priorities and performance targets. Balance engagement, analysis, and review of both existing and new accounts to ensure progress across key priority areas. Collaborate effectively across teams, ensuring alignment between national and regional activity and maintaining a consistent customer experience Regional Support Attend top regional hubs nationally to support Regional Account Managers and ensure alignment with national strategies. Act as a liaison between national and regional teams to deliver a consistent customer experience. New Business Development Identify and secure new business opportunities within the national account space. Support negotiations for long-term agreements and strategic partnerships, within agreed frameworks. Operational Excellence Drive internal stakeholder engagement to support initiatives that drive growth in share of wallet across key accounts, and deliver on strategic programs including PiPo, App, CRM, and other business-critical initiatives Ensure compliance with commercial frameworks, pricing structures, and governance processes Maintain accurate CRM records and provide regular reporting on account performance and pipeline Attend internal meetings as required, either in the field or Head Office Escalate and or discuss key challenges and proposed solutions with Senior Manager, as to ensure any key risks/challenges/blockers are managed and resolved. Share market insight and good practice with Line Manager and peers, as to support business growth and continuous improvement Qualifications Proven experience in managing strategic accounts within a B2B environment Strong relationship building and negotiation skills Commercial acumen and ability to develop strategic account plans Excellent organisational skills with the ability to manage multiple priorities Proficient in CRM systems and Microsoft Office Suite At Screwfix, Your Wellbeing Comes First: Financial wellbeing Wagestream access to track earnings and save Access to the Kingfisher Share Scheme Colleague support fund Exclusive offers and discounts via our Hapi app Cycle-to-work scheme and savings on bikes Every day benefits Career progression and development programmes Coaching and mentoring to help you thrive Access to wellbeing resourcing including PepTalk Support networks available Recruitment Process We review applications on an individual basis, and if we feel you would be a good fit we'll invite you for a call or Teams video for an informal chat about the role, and to see if we're a good fit for you. From there you can expect a comprehensive process, with regular contact from the Talent Acquisition team who are always available, for any queries you may have. We value open and honest conversations and collaboration, giving you a chance to learn about what we are doing in an informal and friendly environment. We want to know about you and why you feel that this is the opportunity that excites you. Sustainability at Screwfix We're committed to building a better future for our community and our planet. That's why we're doing everything we can in six key areas: eliminating carbon emissions, reducing and recycling waste, sourcing responsibly, keeping products in use for longer, selling more sustainable products and providing sustainable packaging. We're on a mission to put sustainability at the forefront of everything we do. Join us. We've worked hard to create a culture of inclusivity and genuine community. We're a company built on teamwork, and the best teams are ones in which everyone can share their view. Whatever your background, however you identify, you'll be listened to, encouraged, and given the tools and training you need to get ahead. You'll always know where you are with us. We're open. We're fair. And we believe in opportunities for everyone. Please let us know at if you need any additional support or adjustments when it comes to your application. NO AGENCIES PLEASE
Feb 25, 2026
Full time
Overview We'reexpanding our B2B capabilities across the UK and investing for sustained growth. We combine the power of Screwfix's scale, supplychainand digital platforms with tailored B2B propositions,pricingand service models. Our ambition is to make B2B buying fast,simpleand reliable, removing friction through seamless digital journeys, dependableavailabilityand service that customers can rely on. There's real momentum behind our national B2B growth, and this role puts you right at the centre of it. As our B2B Senior National Account Manager, you'll take ownership of high value accounts, shaping partnerships, leading tender activity and building strategic plans that drive growth, loyalty and long term profitability. You'll balance deep engagement with existing customers while spotting new commercial opportunities, working across Sales, Category, Commercial Operations and regional teams to ensure national priorities land seamlessly on the ground. With regular input into priorities and performance alongside your Senior Manager, you'll have genuine ownership and influence. Beyond managing your portfolio, you'll help expand our national footprint, supporting regional hubs, securing long term agreements and strengthening strategic partnerships. You'll keep CRM data sharp, maintain a strong pipeline and champion key programmes like PiPo, the App and CRM to drive share of wallet and stronger customer outcomes. This is a high visibility role where you'll solve challenges at pace, influence key commercial decisions and build strong senior credibility within a fast-growing B2B function. What's in it for you? Discretionary performance related bonus offering OTE of 70% of salary. Company car 33 days' holiday (including bank holidays, 5 of which can be taken flexibly Flexible start and end times around core working hours Buy More Holiday - eligible colleagues can boost their holiday allowance by up to one extra week EV Car Scheme in Partnership with Tusker - eligible colleagues can lease a brand-new or pre-loved electric vehicle Up to 14% employer pension contributions Life cover up to 4x your salary Health cash plan and discounted gym memberships (up to 25% savings) 20% discount at Screwfix and B&Q Responsibilities Strategic Account Management Manage and build a portfolio of key strategic national accounts, developing and maintaining account plans that drive growth, retention, and profitability. Develop and execute strategic account plans aligned with overall business objectives and national priorities. Lead and support tender activity across strategic national accounts, working with internal teams to coordinate robust, commercially aligned submissions. Build and strengthen relationships with senior stakeholders across customer organisations and internal teams to support long-term partnership success. Work closely with the Senior Manager to review, discuss, and agree regional priorities and performance targets. Balance engagement, analysis, and review of both existing and new accounts to ensure progress across key priority areas. Collaborate effectively across teams, ensuring alignment between national and regional activity and maintaining a consistent customer experience Regional Support Attend top regional hubs nationally to support Regional Account Managers and ensure alignment with national strategies. Act as a liaison between national and regional teams to deliver a consistent customer experience. New Business Development Identify and secure new business opportunities within the national account space. Support negotiations for long-term agreements and strategic partnerships, within agreed frameworks. Operational Excellence Drive internal stakeholder engagement to support initiatives that drive growth in share of wallet across key accounts, and deliver on strategic programs including PiPo, App, CRM, and other business-critical initiatives Ensure compliance with commercial frameworks, pricing structures, and governance processes Maintain accurate CRM records and provide regular reporting on account performance and pipeline Attend internal meetings as required, either in the field or Head Office Escalate and or discuss key challenges and proposed solutions with Senior Manager, as to ensure any key risks/challenges/blockers are managed and resolved. Share market insight and good practice with Line Manager and peers, as to support business growth and continuous improvement Qualifications Proven experience in managing strategic accounts within a B2B environment Strong relationship building and negotiation skills Commercial acumen and ability to develop strategic account plans Excellent organisational skills with the ability to manage multiple priorities Proficient in CRM systems and Microsoft Office Suite At Screwfix, Your Wellbeing Comes First: Financial wellbeing Wagestream access to track earnings and save Access to the Kingfisher Share Scheme Colleague support fund Exclusive offers and discounts via our Hapi app Cycle-to-work scheme and savings on bikes Every day benefits Career progression and development programmes Coaching and mentoring to help you thrive Access to wellbeing resourcing including PepTalk Support networks available Recruitment Process We review applications on an individual basis, and if we feel you would be a good fit we'll invite you for a call or Teams video for an informal chat about the role, and to see if we're a good fit for you. From there you can expect a comprehensive process, with regular contact from the Talent Acquisition team who are always available, for any queries you may have. We value open and honest conversations and collaboration, giving you a chance to learn about what we are doing in an informal and friendly environment. We want to know about you and why you feel that this is the opportunity that excites you. Sustainability at Screwfix We're committed to building a better future for our community and our planet. That's why we're doing everything we can in six key areas: eliminating carbon emissions, reducing and recycling waste, sourcing responsibly, keeping products in use for longer, selling more sustainable products and providing sustainable packaging. We're on a mission to put sustainability at the forefront of everything we do. Join us. We've worked hard to create a culture of inclusivity and genuine community. We're a company built on teamwork, and the best teams are ones in which everyone can share their view. Whatever your background, however you identify, you'll be listened to, encouraged, and given the tools and training you need to get ahead. You'll always know where you are with us. We're open. We're fair. And we believe in opportunities for everyone. Please let us know at if you need any additional support or adjustments when it comes to your application. NO AGENCIES PLEASE
Divisional Operations Director The closing date is 05 March 2026 An exciting opportunity has arisen for Director of Operations for the Division of Surgery, and Women's and Children's Services at the James Paget University Hospital NHS Foundation Trust. As part of the Norfolk and Waveney University Hospitals Group, James Paget is on a significant journey of development and improvement. A Trust that is part of the New Hospitals Programme, an Electronic Patient Record and an Acute Clinical Strategy redesign are all current strategic priorities for the Group. As the Director of Operations for the Division of Surgery and Women's and Children's Services, we are looking for an exceptional candidate to balance the day-to-day grip and control required to lead one of our two clinical divisions whilst simultaneously leading and contributing to significant strategic projects across Norfolk and Waveney. Interview Date 26 March 2026 Main duties of the job The Divisional Operations Director (DOD) role has a high level of delegated authority from the Chief Operating Officer and other members of the Site Leadership Team, providing operational and strategic leader leadership across all areas of the work within their designated portfolio. In addition, the DOD has wide ranging corporate responsibilities representing and making decisions on behalf of the Trust at local and regional level. The DOD is expected to work collaboratively across the Norfolk and Waveney University Hospitals Group. About us We want to attract the best and brightest people to work with us and that means we will look after you from the moment you apply for a role at the Trust and throughout your career with us. Our staff are central to everything we do, and we believe that investing in you is crucial if we want to enable you to reach your full potential. Job responsibilities Leadership Provide strong visible leadership across the designated area in partnership with the Divisional Medical Director, Head of Midwifery and Lead Nurse Drive through the delivery of ambitious targets to continually improve performance within the designated area. Work collaboratively with all senior leaders in the Trust and wider group Introduce new and innovative strategies to maximise organisational efficiency. Ensure that all staff in the designated area are clear about what is expected and are working together in successful teams to achieve the Trusts vision and objectives. Lead on the implementation of new systems, processes and policies. Take the strategic lead for the designated area within the Trust, ensuring most effective use of resources. Service Development In collaboration with the Divisional Medical Director, Lead Nurse and Head of Midwifery the post holder will assume lead responsibility for the development and improvement of patient care within the designated area, ensuring links are made across specialties/departments within the Trust and wider group and outside with other system partners and Place partners. The post holder will take an active role in determining the designated areas priorities and objectives and contribute to the Trust and Groups business plan. Develop clear plans to implement new services, in line with the Norfolk and Waveney Hospital Groups clinical strategy, service development plans, business planning, within agreed timeframes and within the financial envelope. Support Clinicians to deliver service re-design projects that improve clinical outcomes for patients, reduce waiting times and promotes more efficient/effective use of resources The post holder will ensure processes are in place for continual review of services to achieve an optimal fit between clinical service delivery and current best practice. Encourage and promote a quality and improvement agenda within the Division sharing good practice and excellence as appropriate. Operational Management To manage the operational performance of the designated area, ensuring each specialty has clearly defined performance objectives supported by a management plan to deliver continuous improvement and against national guidance. Lead the regular performance meetings for the designated area of responsibility. Develop and implement effective reporting arrangements across the designated area to accurately record and monitor performance against local and national targets and to pro-actively manage any variances. To develop operational objectives within the designated area, which supports the achievement of Trust Targets and are consistent with Trust and Group objectives. Ensure that effective clinical governance, risk management and controls assurance systems and procedures are embedded into the culture of the designated area of responsibility. Provide regular reports to the Chief Operating Officer with assurance that appropriate follow up actions will be completed Ensure capital utilisation is maximised to optimise productivity and improve patient care including effective infection control systems. Work closely with Clinicians, Managers and Trust Leads to ensure that the Trust is providing optimum quality of care in line with CQC Standards, national and local healthcare targets. Responsibility for delegated budgets for the designated area. Ensure robust financial management systems and processes are in place to optimally utilise the designated area budget and resources. Leading the Division to deliver financial performance in line with the Trusts agreed financial plan, including efficiencies, exploring and implementing opportunities for cost improvement and maximising income. Ensure all delegated budgets within the designated area adhere to Trust Standing Financial Instructions and Standing Orders. Establish a system for business risk evaluation of service developments. Governance & Risk Promote a culture where patient safety is at the centre of the designated areas planning, analysis and performance delivery Ensure that appropriate and necessary Divisional resources are made available to describe and deliver an annual Governance Plan, including relevant clinical audit activity. Ensure that the designated area employs robust risk management and systems for clinical quality and safety improvement. Promote clinical information for benchmarking and audit to improve patient experience and delivery of excellent performance. Ensure that systems are in place to deliver accurate and timely statutory information (e.g. Data Protection and Freedom of Information). Human Resource Management Line manage Operations Managers and Administrative & Clerical staff. Develop and maintain robust staff development systems within the designated area engendering a culture of openness, value and respect. Establish effective communication systems with all members of staff within the designated areas. Work in partnership with the HR team to ensure that all managers and employees comply with Trust policies and procedures, HR best practice and employment law and ensure that staff experienced is maximised through delivery of a formal staff experience plan. Ensure that all direct line management staff in the designated area are regularly appraised and have a Personal Development Plan which supports their development and is in line with Trust values and objectives. Promote a culture where staff feel empowered and accountable for the service they provide. Promoting staff development, working in collaboration with professional bodies and/or academic institutions enable them to competently and safely fulfil their roles whilst fulfilling ongoing progression and development aspirations. To personally update and keep abreast of professional and organisational developments within the NHS. To be ultimately responsible for the performance management of all staff in own areas and initiate and undertake disciplinary and capability procedures up to the level of dismissal and to hear grievances as appropriate and in accordance with Trust policiee Ensure the Division has an integrated workforce plan to ensure continuity of high-quality care Other Duties Lead Trust and Group wide initiatives and projects as required. The post holder will participate in the On Call rota for the Trust. Represent the Chief Operating Officer or the Trust at local or national meetings. The post holder will be required to carry out other relevant duties as required. This post of Divisional Operations Director may be required to be flexible in the portfolio of work being managed. Any changes will be made in consultation with the post holder. The post holder will adhere to, at all times, any professional and NHS Code of Conducts for their area of work. The post holder will act, at all times, in a courteous, dignified and respectful manner when dealing with patients, staff and visitors to the Trust complying with the Trusts values and to be an effective role model in this respect for all staff across the Division. The post holder will deputise for the Chief Operating Officer internally and externally when required. Person Specification Experience Elective Recovery Delivery Experience Significant experience within the Healthcare Sector at senior manager level including responsibility for strategic planning, operations . click apply for full job details
Feb 24, 2026
Full time
Divisional Operations Director The closing date is 05 March 2026 An exciting opportunity has arisen for Director of Operations for the Division of Surgery, and Women's and Children's Services at the James Paget University Hospital NHS Foundation Trust. As part of the Norfolk and Waveney University Hospitals Group, James Paget is on a significant journey of development and improvement. A Trust that is part of the New Hospitals Programme, an Electronic Patient Record and an Acute Clinical Strategy redesign are all current strategic priorities for the Group. As the Director of Operations for the Division of Surgery and Women's and Children's Services, we are looking for an exceptional candidate to balance the day-to-day grip and control required to lead one of our two clinical divisions whilst simultaneously leading and contributing to significant strategic projects across Norfolk and Waveney. Interview Date 26 March 2026 Main duties of the job The Divisional Operations Director (DOD) role has a high level of delegated authority from the Chief Operating Officer and other members of the Site Leadership Team, providing operational and strategic leader leadership across all areas of the work within their designated portfolio. In addition, the DOD has wide ranging corporate responsibilities representing and making decisions on behalf of the Trust at local and regional level. The DOD is expected to work collaboratively across the Norfolk and Waveney University Hospitals Group. About us We want to attract the best and brightest people to work with us and that means we will look after you from the moment you apply for a role at the Trust and throughout your career with us. Our staff are central to everything we do, and we believe that investing in you is crucial if we want to enable you to reach your full potential. Job responsibilities Leadership Provide strong visible leadership across the designated area in partnership with the Divisional Medical Director, Head of Midwifery and Lead Nurse Drive through the delivery of ambitious targets to continually improve performance within the designated area. Work collaboratively with all senior leaders in the Trust and wider group Introduce new and innovative strategies to maximise organisational efficiency. Ensure that all staff in the designated area are clear about what is expected and are working together in successful teams to achieve the Trusts vision and objectives. Lead on the implementation of new systems, processes and policies. Take the strategic lead for the designated area within the Trust, ensuring most effective use of resources. Service Development In collaboration with the Divisional Medical Director, Lead Nurse and Head of Midwifery the post holder will assume lead responsibility for the development and improvement of patient care within the designated area, ensuring links are made across specialties/departments within the Trust and wider group and outside with other system partners and Place partners. The post holder will take an active role in determining the designated areas priorities and objectives and contribute to the Trust and Groups business plan. Develop clear plans to implement new services, in line with the Norfolk and Waveney Hospital Groups clinical strategy, service development plans, business planning, within agreed timeframes and within the financial envelope. Support Clinicians to deliver service re-design projects that improve clinical outcomes for patients, reduce waiting times and promotes more efficient/effective use of resources The post holder will ensure processes are in place for continual review of services to achieve an optimal fit between clinical service delivery and current best practice. Encourage and promote a quality and improvement agenda within the Division sharing good practice and excellence as appropriate. Operational Management To manage the operational performance of the designated area, ensuring each specialty has clearly defined performance objectives supported by a management plan to deliver continuous improvement and against national guidance. Lead the regular performance meetings for the designated area of responsibility. Develop and implement effective reporting arrangements across the designated area to accurately record and monitor performance against local and national targets and to pro-actively manage any variances. To develop operational objectives within the designated area, which supports the achievement of Trust Targets and are consistent with Trust and Group objectives. Ensure that effective clinical governance, risk management and controls assurance systems and procedures are embedded into the culture of the designated area of responsibility. Provide regular reports to the Chief Operating Officer with assurance that appropriate follow up actions will be completed Ensure capital utilisation is maximised to optimise productivity and improve patient care including effective infection control systems. Work closely with Clinicians, Managers and Trust Leads to ensure that the Trust is providing optimum quality of care in line with CQC Standards, national and local healthcare targets. Responsibility for delegated budgets for the designated area. Ensure robust financial management systems and processes are in place to optimally utilise the designated area budget and resources. Leading the Division to deliver financial performance in line with the Trusts agreed financial plan, including efficiencies, exploring and implementing opportunities for cost improvement and maximising income. Ensure all delegated budgets within the designated area adhere to Trust Standing Financial Instructions and Standing Orders. Establish a system for business risk evaluation of service developments. Governance & Risk Promote a culture where patient safety is at the centre of the designated areas planning, analysis and performance delivery Ensure that appropriate and necessary Divisional resources are made available to describe and deliver an annual Governance Plan, including relevant clinical audit activity. Ensure that the designated area employs robust risk management and systems for clinical quality and safety improvement. Promote clinical information for benchmarking and audit to improve patient experience and delivery of excellent performance. Ensure that systems are in place to deliver accurate and timely statutory information (e.g. Data Protection and Freedom of Information). Human Resource Management Line manage Operations Managers and Administrative & Clerical staff. Develop and maintain robust staff development systems within the designated area engendering a culture of openness, value and respect. Establish effective communication systems with all members of staff within the designated areas. Work in partnership with the HR team to ensure that all managers and employees comply with Trust policies and procedures, HR best practice and employment law and ensure that staff experienced is maximised through delivery of a formal staff experience plan. Ensure that all direct line management staff in the designated area are regularly appraised and have a Personal Development Plan which supports their development and is in line with Trust values and objectives. Promote a culture where staff feel empowered and accountable for the service they provide. Promoting staff development, working in collaboration with professional bodies and/or academic institutions enable them to competently and safely fulfil their roles whilst fulfilling ongoing progression and development aspirations. To personally update and keep abreast of professional and organisational developments within the NHS. To be ultimately responsible for the performance management of all staff in own areas and initiate and undertake disciplinary and capability procedures up to the level of dismissal and to hear grievances as appropriate and in accordance with Trust policiee Ensure the Division has an integrated workforce plan to ensure continuity of high-quality care Other Duties Lead Trust and Group wide initiatives and projects as required. The post holder will participate in the On Call rota for the Trust. Represent the Chief Operating Officer or the Trust at local or national meetings. The post holder will be required to carry out other relevant duties as required. This post of Divisional Operations Director may be required to be flexible in the portfolio of work being managed. Any changes will be made in consultation with the post holder. The post holder will adhere to, at all times, any professional and NHS Code of Conducts for their area of work. The post holder will act, at all times, in a courteous, dignified and respectful manner when dealing with patients, staff and visitors to the Trust complying with the Trusts values and to be an effective role model in this respect for all staff across the Division. The post holder will deputise for the Chief Operating Officer internally and externally when required. Person Specification Experience Elective Recovery Delivery Experience Significant experience within the Healthcare Sector at senior manager level including responsibility for strategic planning, operations . click apply for full job details
