Make a difference as a Site Manager - lead safe, efficient, and compliant site operations. A quick look at the role Reporting to the Regional General Manager, you'll take full ownership of day-to-day operations at our West Midlands site. With safety, health and environmental standards front and centre, you'll drive operational efficiency, boost financial performance, and deliver outstanding service to both internal and external customers. You'll lead from the front - developing your team, championing innovation, and unlocking the site's full potential all measured through clear, outcome-focused KPIs. Success in this role means strong collaboration with the Regional General Manager and the Project and Maintenance Manager, while fostering a proactive, high-performance culture across the site. Health, Safety & Environment Lead site health, safety and environmental performance, reducing incidents and embedding a strong safety-first culture. Enforce site rules and procedures, conducting investigations and disciplinaries where required. Ensure full compliance with permits, licences and legal obligations - achieving zero EA CAR scores, no discharge breaches, no reportable emissions, and no long-term waste stock. Operational Performance Plan and coordinate treatments to maximise efficiency and capacity. Quote customers, review bookings and eliminate non-value-adding activities to consistently meet service KPIs. Drive continuous improvement across processes, systems and site standards. Financial Management Control site budgets across treatment, disposal, labour and maintenance. Deliver strong monthly P&L performance and meet or exceed agreed financial targets. Identify cost saving opportunities without compromising safety or service quality. People & Leadership Oversee staffing levels, schedules and performance management. Set clear objectives and hold teams accountable for results. Work closely with the Site Manager and wider teams to ensure effective resourcing and collaboration. Develop your people through structured training, coaching and hands on leadership. Our essential requirements. IOSH Managing Safely (or equivalent) is essential; COTC Level 4 in hazardous waste treatment and transfer is highly desirable. Experience managing operational teams in a fast paced, regulated environment; hazardous waste or treatment/transfer station experience is desirable. Degree in Chemistry, Engineering, or a related science is preferred but not essential. Good working knowledge of site permitting, risk assessments, and ISO standards (9001, 14001, 45001), with confidence in leading investigations and disciplinaries. Proficient in MS Office, with strong organisational skills and the ability to manage a mixed skills team effectively. And here's why you'll love it at Biffa. Ongoing career development, training and coaching - Because if you don't grow, we don't grow. Generous pension scheme. Retail and leisure discounts. Holiday and travel discounts. Life cover. Changing the way people think about waste. At Biffa, we love working with waste. Whether we're turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It's a view that's shared by our 11,500+ people around the country, who trust us to provide them with a career that's always rewarding, often challenging, but never dull. Dedicated to diversity. Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers and stakeholders, which is why you'll find us championing diversity, equity and inclusion at every turn.
Feb 28, 2026
Full time
Make a difference as a Site Manager - lead safe, efficient, and compliant site operations. A quick look at the role Reporting to the Regional General Manager, you'll take full ownership of day-to-day operations at our West Midlands site. With safety, health and environmental standards front and centre, you'll drive operational efficiency, boost financial performance, and deliver outstanding service to both internal and external customers. You'll lead from the front - developing your team, championing innovation, and unlocking the site's full potential all measured through clear, outcome-focused KPIs. Success in this role means strong collaboration with the Regional General Manager and the Project and Maintenance Manager, while fostering a proactive, high-performance culture across the site. Health, Safety & Environment Lead site health, safety and environmental performance, reducing incidents and embedding a strong safety-first culture. Enforce site rules and procedures, conducting investigations and disciplinaries where required. Ensure full compliance with permits, licences and legal obligations - achieving zero EA CAR scores, no discharge breaches, no reportable emissions, and no long-term waste stock. Operational Performance Plan and coordinate treatments to maximise efficiency and capacity. Quote customers, review bookings and eliminate non-value-adding activities to consistently meet service KPIs. Drive continuous improvement across processes, systems and site standards. Financial Management Control site budgets across treatment, disposal, labour and maintenance. Deliver strong monthly P&L performance and meet or exceed agreed financial targets. Identify cost saving opportunities without compromising safety or service quality. People & Leadership Oversee staffing levels, schedules and performance management. Set clear objectives and hold teams accountable for results. Work closely with the Site Manager and wider teams to ensure effective resourcing and collaboration. Develop your people through structured training, coaching and hands on leadership. Our essential requirements. IOSH Managing Safely (or equivalent) is essential; COTC Level 4 in hazardous waste treatment and transfer is highly desirable. Experience managing operational teams in a fast paced, regulated environment; hazardous waste or treatment/transfer station experience is desirable. Degree in Chemistry, Engineering, or a related science is preferred but not essential. Good working knowledge of site permitting, risk assessments, and ISO standards (9001, 14001, 45001), with confidence in leading investigations and disciplinaries. Proficient in MS Office, with strong organisational skills and the ability to manage a mixed skills team effectively. And here's why you'll love it at Biffa. Ongoing career development, training and coaching - Because if you don't grow, we don't grow. Generous pension scheme. Retail and leisure discounts. Holiday and travel discounts. Life cover. Changing the way people think about waste. At Biffa, we love working with waste. Whether we're turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It's a view that's shared by our 11,500+ people around the country, who trust us to provide them with a career that's always rewarding, often challenging, but never dull. Dedicated to diversity. Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers and stakeholders, which is why you'll find us championing diversity, equity and inclusion at every turn.
Join us as a Product Owner - Data Quality and Governance within Barclays UK. You will be responsible for ensuring the accuracy and integrity of customer data, focusing on data governance, data quality thresholds, and protecting both the bank and its customers. Your role involves addressing challenges like data misalignment, such as duplicate records, and improving the customer experience by aligning data across systems. You will work closely with the Data Quality delivery team to prioritize and implement data fixes, ensuring end-to-end delivery and collaborating with various stakeholders. A key part of the role is also exploring how to commercialise data, driving personalised customer targeting and helping the bank generate income through improved data management. To be successful as a Product Owner - Data Quality and Governance, you should have: Previous experience in a Product Manager or Product Owner role. Solid business and commercial acumen, with a proven ability prioritise benefit, drive income or reduce costs. Expertise in risk management and the ability to mitigate risks effectively. Excellent stakeholder management skills, including working with internal and external partners, influencing, and challenging when necessary. Some other highly valued skills may include: Proficiency in SQL. Knowledge of AI applications to drive commercial outcomes. Experience working within a regulatory environment. Experience in data analysis. Experience in digital delivery. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role will be based in London, Knutsford or Northampton. Purpose of the role To develop, implement, and maintain effective governance frameworks for all data and records across the bank's global operations. Accountabilities Development and maintenance of a comprehensive data and records governance framework aligned with regulatory requirements and industry standards. Monitoring data quality and records metrics and compliance with standards across the organization. Identification and addressing of data and records management risks and gaps. Development and implementation of a records management programme that ensures the proper identification, classification, storage, retention, retrieval and disposal of records. Development and implementation of a data governance strategy that aligns with the bank's overall data management strategy and business objectives. Provision of Group wide guidance and training on Data and Records Management standard requirements. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Feb 28, 2026
Full time
Join us as a Product Owner - Data Quality and Governance within Barclays UK. You will be responsible for ensuring the accuracy and integrity of customer data, focusing on data governance, data quality thresholds, and protecting both the bank and its customers. Your role involves addressing challenges like data misalignment, such as duplicate records, and improving the customer experience by aligning data across systems. You will work closely with the Data Quality delivery team to prioritize and implement data fixes, ensuring end-to-end delivery and collaborating with various stakeholders. A key part of the role is also exploring how to commercialise data, driving personalised customer targeting and helping the bank generate income through improved data management. To be successful as a Product Owner - Data Quality and Governance, you should have: Previous experience in a Product Manager or Product Owner role. Solid business and commercial acumen, with a proven ability prioritise benefit, drive income or reduce costs. Expertise in risk management and the ability to mitigate risks effectively. Excellent stakeholder management skills, including working with internal and external partners, influencing, and challenging when necessary. Some other highly valued skills may include: Proficiency in SQL. Knowledge of AI applications to drive commercial outcomes. Experience working within a regulatory environment. Experience in data analysis. Experience in digital delivery. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role will be based in London, Knutsford or Northampton. Purpose of the role To develop, implement, and maintain effective governance frameworks for all data and records across the bank's global operations. Accountabilities Development and maintenance of a comprehensive data and records governance framework aligned with regulatory requirements and industry standards. Monitoring data quality and records metrics and compliance with standards across the organization. Identification and addressing of data and records management risks and gaps. Development and implementation of a records management programme that ensures the proper identification, classification, storage, retention, retrieval and disposal of records. Development and implementation of a data governance strategy that aligns with the bank's overall data management strategy and business objectives. Provision of Group wide guidance and training on Data and Records Management standard requirements. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
The strategically important Plant Operator role comes with a salary between 30,000- 35,000, company pension scheme, structured shift pattern and ongoing training opportunities. If you're a Plant Operator and are looking to work for an organisation that places safety, compliance and continuous improvement at the heart of its operations, then submit your CV to apply today. Responsibilities and duties of the Plant Operator role Reporting to the Site Manager you will: Support the safe, efficient daily operation of the plant. Monitor and optimise performance via the control system. Manage material intake and feeding in line with operational plans. Record and report plant data and performance metrics. Complete routine inspections, checks and basic first-line maintenance. Identify and escalate faults or process issues. Conduct routine sampling and process monitoring. Operate the weighbridge and maintain accurate documentation. Maintain site security, housekeeping and compliance with permits and procedures. Assist with maintenance activities and participate in the on-call rota, including weekends and bank holidays. Professional qualifications We are looking for someone with the following: Experience working in a process-driven, industrial or energy environment. Strong awareness of health, safety and environmental compliance. Basic mechanical aptitude with the ability to undertake first-line maintenance. IT literacy and confidence working with plant control or monitoring systems. A full UK driving licence. Personal skills The Plant Operator role would suit someone who is: Proactive and safety-conscious. Comfortable working in a hands-on operational environment. Methodical with strong attention to detail. Flexible and willing to work shifts, including weekends and bank holidays. A strong team player with good communication skills. Salary and benefits of the Plant Operator role 30,000- 35,000 Company pension scheme Ongoing training and development Structured shift rota (4 on / 4 off) Opportunity to work within a growing renewable energysector INDREN Astute People are acting as an employment agency in relation to this vacancy. We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. We encourage applications from individuals from all backgrounds but candidates must be able to demonstrate their ability to work in the UK. Astute is also committed to the government's Disability Confident Employer initiative. We endeavour to get back to everyone, however, if you have not heard anything after 7 days, please consider your application unsuccessful.
Feb 28, 2026
Full time
The strategically important Plant Operator role comes with a salary between 30,000- 35,000, company pension scheme, structured shift pattern and ongoing training opportunities. If you're a Plant Operator and are looking to work for an organisation that places safety, compliance and continuous improvement at the heart of its operations, then submit your CV to apply today. Responsibilities and duties of the Plant Operator role Reporting to the Site Manager you will: Support the safe, efficient daily operation of the plant. Monitor and optimise performance via the control system. Manage material intake and feeding in line with operational plans. Record and report plant data and performance metrics. Complete routine inspections, checks and basic first-line maintenance. Identify and escalate faults or process issues. Conduct routine sampling and process monitoring. Operate the weighbridge and maintain accurate documentation. Maintain site security, housekeeping and compliance with permits and procedures. Assist with maintenance activities and participate in the on-call rota, including weekends and bank holidays. Professional qualifications We are looking for someone with the following: Experience working in a process-driven, industrial or energy environment. Strong awareness of health, safety and environmental compliance. Basic mechanical aptitude with the ability to undertake first-line maintenance. IT literacy and confidence working with plant control or monitoring systems. A full UK driving licence. Personal skills The Plant Operator role would suit someone who is: Proactive and safety-conscious. Comfortable working in a hands-on operational environment. Methodical with strong attention to detail. Flexible and willing to work shifts, including weekends and bank holidays. A strong team player with good communication skills. Salary and benefits of the Plant Operator role 30,000- 35,000 Company pension scheme Ongoing training and development Structured shift rota (4 on / 4 off) Opportunity to work within a growing renewable energysector INDREN Astute People are acting as an employment agency in relation to this vacancy. We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. We encourage applications from individuals from all backgrounds but candidates must be able to demonstrate their ability to work in the UK. Astute is also committed to the government's Disability Confident Employer initiative. We endeavour to get back to everyone, however, if you have not heard anything after 7 days, please consider your application unsuccessful.
HGV Technician / HGV Fitter / Heavy Vehicle Mechanic Location: Leeds, West Yorkshire Salary: Approximately 49,500 per annum (average earnings) Alecto Recruitment is working on behalf of a long-established commercial vehicle rental and maintenance business. We are seeking an experienced HGV Technician to join their modern, fully equipped workshop based in Leeds. This is an excellent opportunity for a skilled and motivated technician looking for long-term stability, a wide variety of work and a supportive team environment. Requirements: City & Guilds or NVQ Level 3 in a relevant mechanical discipline Time-served technician (HGV or similar) IRTEC accreditation (advantageous) You must have strong technical ability and experience diagnosing, maintaining and repairing heavy goods vehicles to manufacturer standards. Key Responsibilities: Carry out routine servicing, inspections and general repairs Diagnose and rectify faults using modern diagnostic systems Complete all work to current manufacturer standards Report findings accurately and work closely with the Workshop Manager Order parts efficiently and maintain a safe working environment Ensure work is completed correctly the first time and within set timeframes Any of the following would be an advantage: Experience working on tippers, tipper grabs or beaver tails Knowledge of cranes or hydraulic systems Class 1 (C+E) or Class 2 (C) HGV licence Strong understanding of the latest diagnostic equipment Hours & Earnings Breakdown Basic Hours (40 /hr): 35,984 Average Overtime (7.5 hrs : 10,120 Alternate Saturday Mornings (5 : 3,373 Total Average Annual Earnings: 49,477.74 In addition, you will be enrolled into a non-contractual company profit share scheme following the qualifying period. Benefits Monday to Friday, 07:00-17:00 25 days holiday plus 8 bank holidays Contributory pension scheme Death in Service (2x salary) Free onsite parking Onsite kitchen facilities Onsite gym How to Apply If you are an experienced HGV Technician, HGV Fitter, or Heavy Vehicle Mechanic looking to join a highly reputable business, please apply through Indeed. Alecto Recruitment will be in touch to discuss the role in more detail. INDHP If you would like to know more about this position, then please forward your CV to (url removed) immediately. If you would like to discuss this position, please call (phone number removed) ext 223 and ask to speak to Chloe. Please note Alecto Recruitment are acting as an employment business in relation to this vacancy.
Feb 28, 2026
Full time
HGV Technician / HGV Fitter / Heavy Vehicle Mechanic Location: Leeds, West Yorkshire Salary: Approximately 49,500 per annum (average earnings) Alecto Recruitment is working on behalf of a long-established commercial vehicle rental and maintenance business. We are seeking an experienced HGV Technician to join their modern, fully equipped workshop based in Leeds. This is an excellent opportunity for a skilled and motivated technician looking for long-term stability, a wide variety of work and a supportive team environment. Requirements: City & Guilds or NVQ Level 3 in a relevant mechanical discipline Time-served technician (HGV or similar) IRTEC accreditation (advantageous) You must have strong technical ability and experience diagnosing, maintaining and repairing heavy goods vehicles to manufacturer standards. Key Responsibilities: Carry out routine servicing, inspections and general repairs Diagnose and rectify faults using modern diagnostic systems Complete all work to current manufacturer standards Report findings accurately and work closely with the Workshop Manager Order parts efficiently and maintain a safe working environment Ensure work is completed correctly the first time and within set timeframes Any of the following would be an advantage: Experience working on tippers, tipper grabs or beaver tails Knowledge of cranes or hydraulic systems Class 1 (C+E) or Class 2 (C) HGV licence Strong understanding of the latest diagnostic equipment Hours & Earnings Breakdown Basic Hours (40 /hr): 35,984 Average Overtime (7.5 hrs : 10,120 Alternate Saturday Mornings (5 : 3,373 Total Average Annual Earnings: 49,477.74 In addition, you will be enrolled into a non-contractual company profit share scheme following the qualifying period. Benefits Monday to Friday, 07:00-17:00 25 days holiday plus 8 bank holidays Contributory pension scheme Death in Service (2x salary) Free onsite parking Onsite kitchen facilities Onsite gym How to Apply If you are an experienced HGV Technician, HGV Fitter, or Heavy Vehicle Mechanic looking to join a highly reputable business, please apply through Indeed. Alecto Recruitment will be in touch to discuss the role in more detail. INDHP If you would like to know more about this position, then please forward your CV to (url removed) immediately. If you would like to discuss this position, please call (phone number removed) ext 223 and ask to speak to Chloe. Please note Alecto Recruitment are acting as an employment business in relation to this vacancy.
Student Accommodation Manager - £23.00 per hour - Temporary - Fulham A leading student accommodation provider is seeking an experienced Accommodation Manager to oversee operations at their Fulham site on a temporary basis. This role is to start immediately and pays £23.00 per hour. Working hours: 37.5 hours per week, Monday-Friday, between 8am and 6pm on a rota basis. Role Overview As the most senior member of staff on site, the Accommodation Manager will hold full responsibility for day to day operations, team leadership, and ensuring an excellent student experience. Key Responsibilities Managing the overall running of the site Delegating tasks and supporting the on site team Handling student enquiries and complaints Escalating issues to relevant internal departments Overseeing reception duties, including greeting visitors and managing emails/phone calls Monitoring building facilities and coordinating maintenance About You The ideal candidate will bring: Previous experience in a management or supervisory role within residential accommodation or a customer focused environment Proven ability to lead and motivate a small team Strong customer service skills Excellent communication and interpersonal abilities
Feb 28, 2026
Full time
Student Accommodation Manager - £23.00 per hour - Temporary - Fulham A leading student accommodation provider is seeking an experienced Accommodation Manager to oversee operations at their Fulham site on a temporary basis. This role is to start immediately and pays £23.00 per hour. Working hours: 37.5 hours per week, Monday-Friday, between 8am and 6pm on a rota basis. Role Overview As the most senior member of staff on site, the Accommodation Manager will hold full responsibility for day to day operations, team leadership, and ensuring an excellent student experience. Key Responsibilities Managing the overall running of the site Delegating tasks and supporting the on site team Handling student enquiries and complaints Escalating issues to relevant internal departments Overseeing reception duties, including greeting visitors and managing emails/phone calls Monitoring building facilities and coordinating maintenance About You The ideal candidate will bring: Previous experience in a management or supervisory role within residential accommodation or a customer focused environment Proven ability to lead and motivate a small team Strong customer service skills Excellent communication and interpersonal abilities
Job Title: Coating Technician Department: Coating Reporting to : Coating Supervisor Job Purpose To assist the coating department by using optical technological knowledge to help with production requirements to meet on-time-delivery requirements & Yield expectations. To stay competitive within the current market and to assist in new product development. They make recommendations for continuous process improvements and may instigate relevant development activity. They will regularly demonstrate exemplary levels of efficiency and quality in their output. Key Responsibilities Competent to run numerous processes on a minimum of 2 coating plants in the department successfully, maintain the appropriate paperwork/route sheets correctly. Ability to measure and assess work on the appropriate spectrophotometers. Ability to identify potential coating problems in process and take appropriate corrective action. Ability to identify coating defects such as spatter, striae, delamination, lint marks, comet marks etc. and understand the possible causes and know the type of action to take to avoid their occurrence. Possesses a thorough understanding of relevant Surface Quality Specifications and how the above relates to them. Examine work prior to coating and be satisfied it is fit to coat. Be able to load optics safely and maintain their cleanliness. Determine and specify the suitability of jigs for coating taking account of aspects such as clear aperture, outer dimensions, condition of jig being used, etc. Determines the appropriate test pieces to load into a run to maximise efficiencies and adherence to Quality schedules, is capable of measuring witness pieces to produce customer copies , this will involve familiarity with quality plans, and drawings. Possess the ability to identify and carry out routine preventative maintenance of critical process control features. Identify potential problems with the coating plant / measuring equipment and alert the appropriate support staff. Successfully perform a clean down of the coating chamber identifying any issues that could cause a failure, and re-assembly in good working order observing Local Health and safety rules. The Engineer would have developed / will develop; sufficient experience and expertise to minimise and gauge the necessity for test runs Maintain a tidy work area and work within the guidelines as laid down by the HSWE. Understand and adhere to the relevant Quality Control Procedures in accordance with ISO 9002 Read and understands all prints and specifications for optical coatings and checks desired specification. Cleaning all various material types. Competent to train colleagues on various aspects of the coating department. AIMS: Provide Coating Supervisor with clear support to meet departmental objectives: Work as a member of the team Key relationships The Coating department liaises closely with the Sales & Engineering department ensuring that products meet the right customer specifications Qualifications To perform this job successfully an individual must be able to perform each essential duty satisfactorily. This is likely to result from a mix of experience in addition to a certain level of formal qualifications. The following abilities would normally be expected in order to perform the essential duties: Qualifications in Mathematics and Physics at least to GCSE or A level Computer literacy, including familiarity with Excel and Word The ability to analyse situations and results (reasoning ability and logical thought) Have a minimum of 1 year experience operating thin film coating chambers. Physical Demands This will involve physical activities such as transporting optics to and from the coating department. To perform this job successfully an individual must be able to carry out each duty satisfactorily. Reasonable adjustments may be made to enable individuals with disabilities to perform essential functions. The responsibilities listed above are not intended to be an exhaustive list of all tasks to be performed. Additional duties are likely to be required as directed by the Department Manager
Feb 28, 2026
Full time
Job Title: Coating Technician Department: Coating Reporting to : Coating Supervisor Job Purpose To assist the coating department by using optical technological knowledge to help with production requirements to meet on-time-delivery requirements & Yield expectations. To stay competitive within the current market and to assist in new product development. They make recommendations for continuous process improvements and may instigate relevant development activity. They will regularly demonstrate exemplary levels of efficiency and quality in their output. Key Responsibilities Competent to run numerous processes on a minimum of 2 coating plants in the department successfully, maintain the appropriate paperwork/route sheets correctly. Ability to measure and assess work on the appropriate spectrophotometers. Ability to identify potential coating problems in process and take appropriate corrective action. Ability to identify coating defects such as spatter, striae, delamination, lint marks, comet marks etc. and understand the possible causes and know the type of action to take to avoid their occurrence. Possesses a thorough understanding of relevant Surface Quality Specifications and how the above relates to them. Examine work prior to coating and be satisfied it is fit to coat. Be able to load optics safely and maintain their cleanliness. Determine and specify the suitability of jigs for coating taking account of aspects such as clear aperture, outer dimensions, condition of jig being used, etc. Determines the appropriate test pieces to load into a run to maximise efficiencies and adherence to Quality schedules, is capable of measuring witness pieces to produce customer copies , this will involve familiarity with quality plans, and drawings. Possess the ability to identify and carry out routine preventative maintenance of critical process control features. Identify potential problems with the coating plant / measuring equipment and alert the appropriate support staff. Successfully perform a clean down of the coating chamber identifying any issues that could cause a failure, and re-assembly in good working order observing Local Health and safety rules. The Engineer would have developed / will develop; sufficient experience and expertise to minimise and gauge the necessity for test runs Maintain a tidy work area and work within the guidelines as laid down by the HSWE. Understand and adhere to the relevant Quality Control Procedures in accordance with ISO 9002 Read and understands all prints and specifications for optical coatings and checks desired specification. Cleaning all various material types. Competent to train colleagues on various aspects of the coating department. AIMS: Provide Coating Supervisor with clear support to meet departmental objectives: Work as a member of the team Key relationships The Coating department liaises closely with the Sales & Engineering department ensuring that products meet the right customer specifications Qualifications To perform this job successfully an individual must be able to perform each essential duty satisfactorily. This is likely to result from a mix of experience in addition to a certain level of formal qualifications. The following abilities would normally be expected in order to perform the essential duties: Qualifications in Mathematics and Physics at least to GCSE or A level Computer literacy, including familiarity with Excel and Word The ability to analyse situations and results (reasoning ability and logical thought) Have a minimum of 1 year experience operating thin film coating chambers. Physical Demands This will involve physical activities such as transporting optics to and from the coating department. To perform this job successfully an individual must be able to carry out each duty satisfactorily. Reasonable adjustments may be made to enable individuals with disabilities to perform essential functions. The responsibilities listed above are not intended to be an exhaustive list of all tasks to be performed. Additional duties are likely to be required as directed by the Department Manager
Internal Sales Support Coordinator Location: South West London Reporting to: Managing Director Salary: To £40k with bonus for fully qualified candidate The company is a growing global lighting company. The role involves control of sales related tasks for the office and responsibility for providing administrative sales support to the sales team. Qualifications : A Levels or a University degree or equivalent Duties Include, but are not limited to- Supporting International Sales staff with organisation of existing and potential new customer meetings Log customer quotations enquiries and distribute to Sales/ Project manager Review enquiries into CRM systems (salesforce), and under guidance, create estimate and sales quotes Process customer purchase orders in ERP Systems Microsoft Navision and/or Netsuite Maintain project tracking pipeline and assist in project management Occasionally work with the design department to estimate and process custom orders Provide support to the production department with their orders Customer service communication (telephone and email) Ad Hoc tasks Essential skills Must demonstrate current experience of working in either a sales or administrative technical role. Have experience of using computer systems, including the operation of the databases and spreadsheets, preferably Windows, Outlook, Word and Excel. A keen negotiator, the ability to challenge both internal & external parties. Ability to work with minimum of supervision and perform all duties calmly and accurately under pressure. Is numerate, has the ability to produce clear, concise and accurate written records, letters and reports, with strong attention to detail, within agreed deadlines. Possess good customer care and interpersonal skills with the ability to demonstrate these in professional and courteous manner. Processing of orders for electrical products Desirable skills Experience in a lighting or an engineering, maintenance or parts-based service industry. Experience of working with ERP system preferably MS Navision and/or Netsuite Experience of working with email customer communications platforms Experience of working with CRM system -preferably Salesforce. To Apply If you feel you are a suitable candidate and would like to work for this reputable company, please do not hesitate to apply.
Feb 28, 2026
Full time
Internal Sales Support Coordinator Location: South West London Reporting to: Managing Director Salary: To £40k with bonus for fully qualified candidate The company is a growing global lighting company. The role involves control of sales related tasks for the office and responsibility for providing administrative sales support to the sales team. Qualifications : A Levels or a University degree or equivalent Duties Include, but are not limited to- Supporting International Sales staff with organisation of existing and potential new customer meetings Log customer quotations enquiries and distribute to Sales/ Project manager Review enquiries into CRM systems (salesforce), and under guidance, create estimate and sales quotes Process customer purchase orders in ERP Systems Microsoft Navision and/or Netsuite Maintain project tracking pipeline and assist in project management Occasionally work with the design department to estimate and process custom orders Provide support to the production department with their orders Customer service communication (telephone and email) Ad Hoc tasks Essential skills Must demonstrate current experience of working in either a sales or administrative technical role. Have experience of using computer systems, including the operation of the databases and spreadsheets, preferably Windows, Outlook, Word and Excel. A keen negotiator, the ability to challenge both internal & external parties. Ability to work with minimum of supervision and perform all duties calmly and accurately under pressure. Is numerate, has the ability to produce clear, concise and accurate written records, letters and reports, with strong attention to detail, within agreed deadlines. Possess good customer care and interpersonal skills with the ability to demonstrate these in professional and courteous manner. Processing of orders for electrical products Desirable skills Experience in a lighting or an engineering, maintenance or parts-based service industry. Experience of working with ERP system preferably MS Navision and/or Netsuite Experience of working with email customer communications platforms Experience of working with CRM system -preferably Salesforce. To Apply If you feel you are a suitable candidate and would like to work for this reputable company, please do not hesitate to apply.
Warehouse Supervisor The Role: The Warehouse Supervisor is responsible for the operations team and their daily tasks, to ensure they are completed efficiently and safely. All customer orders must be coordinated to the correct team members and completed within agreed timescales. Monitor bays to ensure all goods received into the depot are stocked as required. To follow up on all issues and queries using the correct procedures. Key Responsibilities: Team Supervision Supervise the picking of all customer orders, ensure they are allocated to the correct team member and are picked, packed and allocated to the correct delivery bays for agreed delivery dates. Complete routine checks on customer orders picked for accuracy and correct packing methods. Monitor the goods received bay for supplier orders received, stock must be moved to the allocated warehouse location in a timeley manner. Utilise all operational staff to meet the demands within each department, to include annual leave, sick/absence and increased work load. Complete back to work interviews following sick leave. Monitor time keeping. Team Leadership Schedule regular team meetings with operational staff to discuss areas for improvement, training needs and general feedback. Promote the Positive intervention procedure, monitor the number of Positive interventions and good practice reported each week. Deliver weekly 3 pillar forum along with other team leaders and management. Enforce safety regulations and risk assessments. Quality Responsible for house keeping within the depot, making sure all work areas are tidy and relevant rack inspections are completed when required. Identify areas for improvement for products, processes and service to customers. Provide full support to the sales team and management for complaints received. Fully accountable for the accuracy of customer orders and stock control within the depot. HSEQ Assist with the day-to-day HSEQ activities. Complete tasks in accordance with depot risk assessments. Assist with ensuring that the organisation meets all agreed health and safety legislation and objectives that are appropriate for your area of management to include risk mitigation and that control measures are in place. Assist with risk assessment creation, review, monitoring ensuring all tasks are covered including activities outside normal working protocols. Report accidents and positive interventions using the correct methods and ensure the team are also aware of their responsibilities to report following the BCS HSEQ reporting structure. Ensure the correct PPE is used in the depot at all times. Maintain excellent levels of housekeeping, ensure areas are free from waste and trip hazards. Complete weekly checks for all equipment used within the depot as listed in department file. Brief all RAMS and SSOW identifying any areas for review or potential noncompliance. Deliver or assist in the delivery of weekly 3 pillar forum. Ensure the risk assessment register is completed for all new starters. Set an example for team members of commitment to health and safety activities. Attend daily team leader meetings. Assist Ops Manager to comply with our environmental requirements and share best practice. Assist wider HSEQ team on environmental and Quality matters. This includes supporting the preparation for external audits including ISO14001, ISO50001 Assist long-term Carbon strategy linked to our Be Sustainable Be Green Plan Assist with the development and delivery of internal environmental and Quality training. Identify environmental/Quality good practice for inclusion in Company communications. Monitor and review environmental/Quality performance of your team. Assist in site inspections and audits. Key measures & targets: Positive interventions Stock errors and adjustments Complaints Key relationships: Logistics Supervisor Sales team Department team leaders BCS Management team Person Specification: The successful candidate is likely to meet all of the following criteria: Essential Good knowledge of warehouse and logistic activities Experience supervising a team Product knowledge Computer literate Desirable Fork Lift Truck licence About BCS Group: BCS Group, a subsidiary of Barhale Holdings Plc, is a privately owned company. We are a leading supplier of safety and construction products based in the Midlands. We pride ourselves on providing a first-class service to all our customers, ensuring the right product or solution is delivered to the right location on time. With over 5,000 items within our core range, BCS Group can fulfil any order and ensure it is delivered directly via our dedicated transport fleet or those of our partners. Manufacturing: Our capabilities include standard and bespoke signage, labels, temporary and permanent road traffic signs and bespoke steel fabrication/installation which includes footbridges, walkways, flooring, guardrails, ladders and tunnelling products. Extensive Stock Range: Distributor of leading industry brands in PPE & clothing, traffic management, safety & lifting and site equipment products. These include Boll , Pulsar, Globus, Rock Fall, Progarm, Portwest, Melba Swintex, Oxford Plastics, JSP, Nissen, Carters, Orafol, Crowcon, Radiodetection, Dr ger, Ridgegear, and Plant Nappy. Safety Equipment Servicing: Specialist safety & lifting repair, calibration and inspection since 1999. We have our own purpose-built maintenance and calibration facility for gas detection, cable avoidance, breathing apparatus and lifting equipment which along with our fully equipped mobile calibration unit is where all maintenance and repairs are carried out. Our staff are trained and fully qualified in the maintenance, calibration and inspection of a full range of specialist safety & lifting equipment. Our People: With a direct workforce philosophy, the company culture is driven by our core values, which describe how we act day-to-day. We ensure all your needs are met through our national call centre and dedicated account management. Triple Accreditation: ISO 9001:2015, ISO 14001:2015, ISO 45001:2018 and ISO 50001:2011 standards, which means our customers can have complete confidence that we have an ongoing commitment to be a safe, efficient and responsible partner. Caring and investing in you As a Gold Investors in People company and a Sunday Times 100 Best Company to Work For, we are committed to investing in people. We are passionate about creating a working environment where people are supported throughout their careers, where people can enjoy security and be part of a company that cares about them. From the moment you join us, your well-being and career aspirations will be supported by. Competitive salary Company Pension Life Assurance Private Medical 25 days annual leave in addition to 8 public bank holidays and loyalty days 8 hours volunteering Employee Assistance Programme to support your mental, physiological, and financial well-being. Flexible benefits via salary sacrifice Company car/green car scheme/car allowance/Van (dependent on position) Leadership & management training and coaching Regular line management engagement and appraisal to support your career progression. Development supported by internal and externally delivered training. Continuous service awards How to apply: Please send your current CV and cover email outlining your suitability for the role and quoting the reference number to (url removed)
Feb 28, 2026
Full time
Warehouse Supervisor The Role: The Warehouse Supervisor is responsible for the operations team and their daily tasks, to ensure they are completed efficiently and safely. All customer orders must be coordinated to the correct team members and completed within agreed timescales. Monitor bays to ensure all goods received into the depot are stocked as required. To follow up on all issues and queries using the correct procedures. Key Responsibilities: Team Supervision Supervise the picking of all customer orders, ensure they are allocated to the correct team member and are picked, packed and allocated to the correct delivery bays for agreed delivery dates. Complete routine checks on customer orders picked for accuracy and correct packing methods. Monitor the goods received bay for supplier orders received, stock must be moved to the allocated warehouse location in a timeley manner. Utilise all operational staff to meet the demands within each department, to include annual leave, sick/absence and increased work load. Complete back to work interviews following sick leave. Monitor time keeping. Team Leadership Schedule regular team meetings with operational staff to discuss areas for improvement, training needs and general feedback. Promote the Positive intervention procedure, monitor the number of Positive interventions and good practice reported each week. Deliver weekly 3 pillar forum along with other team leaders and management. Enforce safety regulations and risk assessments. Quality Responsible for house keeping within the depot, making sure all work areas are tidy and relevant rack inspections are completed when required. Identify areas for improvement for products, processes and service to customers. Provide full support to the sales team and management for complaints received. Fully accountable for the accuracy of customer orders and stock control within the depot. HSEQ Assist with the day-to-day HSEQ activities. Complete tasks in accordance with depot risk assessments. Assist with ensuring that the organisation meets all agreed health and safety legislation and objectives that are appropriate for your area of management to include risk mitigation and that control measures are in place. Assist with risk assessment creation, review, monitoring ensuring all tasks are covered including activities outside normal working protocols. Report accidents and positive interventions using the correct methods and ensure the team are also aware of their responsibilities to report following the BCS HSEQ reporting structure. Ensure the correct PPE is used in the depot at all times. Maintain excellent levels of housekeeping, ensure areas are free from waste and trip hazards. Complete weekly checks for all equipment used within the depot as listed in department file. Brief all RAMS and SSOW identifying any areas for review or potential noncompliance. Deliver or assist in the delivery of weekly 3 pillar forum. Ensure the risk assessment register is completed for all new starters. Set an example for team members of commitment to health and safety activities. Attend daily team leader meetings. Assist Ops Manager to comply with our environmental requirements and share best practice. Assist wider HSEQ team on environmental and Quality matters. This includes supporting the preparation for external audits including ISO14001, ISO50001 Assist long-term Carbon strategy linked to our Be Sustainable Be Green Plan Assist with the development and delivery of internal environmental and Quality training. Identify environmental/Quality good practice for inclusion in Company communications. Monitor and review environmental/Quality performance of your team. Assist in site inspections and audits. Key measures & targets: Positive interventions Stock errors and adjustments Complaints Key relationships: Logistics Supervisor Sales team Department team leaders BCS Management team Person Specification: The successful candidate is likely to meet all of the following criteria: Essential Good knowledge of warehouse and logistic activities Experience supervising a team Product knowledge Computer literate Desirable Fork Lift Truck licence About BCS Group: BCS Group, a subsidiary of Barhale Holdings Plc, is a privately owned company. We are a leading supplier of safety and construction products based in the Midlands. We pride ourselves on providing a first-class service to all our customers, ensuring the right product or solution is delivered to the right location on time. With over 5,000 items within our core range, BCS Group can fulfil any order and ensure it is delivered directly via our dedicated transport fleet or those of our partners. Manufacturing: Our capabilities include standard and bespoke signage, labels, temporary and permanent road traffic signs and bespoke steel fabrication/installation which includes footbridges, walkways, flooring, guardrails, ladders and tunnelling products. Extensive Stock Range: Distributor of leading industry brands in PPE & clothing, traffic management, safety & lifting and site equipment products. These include Boll , Pulsar, Globus, Rock Fall, Progarm, Portwest, Melba Swintex, Oxford Plastics, JSP, Nissen, Carters, Orafol, Crowcon, Radiodetection, Dr ger, Ridgegear, and Plant Nappy. Safety Equipment Servicing: Specialist safety & lifting repair, calibration and inspection since 1999. We have our own purpose-built maintenance and calibration facility for gas detection, cable avoidance, breathing apparatus and lifting equipment which along with our fully equipped mobile calibration unit is where all maintenance and repairs are carried out. Our staff are trained and fully qualified in the maintenance, calibration and inspection of a full range of specialist safety & lifting equipment. Our People: With a direct workforce philosophy, the company culture is driven by our core values, which describe how we act day-to-day. We ensure all your needs are met through our national call centre and dedicated account management. Triple Accreditation: ISO 9001:2015, ISO 14001:2015, ISO 45001:2018 and ISO 50001:2011 standards, which means our customers can have complete confidence that we have an ongoing commitment to be a safe, efficient and responsible partner. Caring and investing in you As a Gold Investors in People company and a Sunday Times 100 Best Company to Work For, we are committed to investing in people. We are passionate about creating a working environment where people are supported throughout their careers, where people can enjoy security and be part of a company that cares about them. From the moment you join us, your well-being and career aspirations will be supported by. Competitive salary Company Pension Life Assurance Private Medical 25 days annual leave in addition to 8 public bank holidays and loyalty days 8 hours volunteering Employee Assistance Programme to support your mental, physiological, and financial well-being. Flexible benefits via salary sacrifice Company car/green car scheme/car allowance/Van (dependent on position) Leadership & management training and coaching Regular line management engagement and appraisal to support your career progression. Development supported by internal and externally delivered training. Continuous service awards How to apply: Please send your current CV and cover email outlining your suitability for the role and quoting the reference number to (url removed)
Strategic Planning Co-lead and implement long range and annual strategic planning in conjunction with Artistic Director and Board of Directors Administration Supervise daily administrative operations. Personnel management, including, but not limited to: In conjunction with Artistic Director, supervise staff, including coaching, mentoring, conflict management/resolution, performance management, and training. In conjunction with Artistic Director, manage hiring and termination process of employees, including freelance and temporary. Maintain job descriptions and employee records. Maintain theatre's documents (employee handbook, contracts, financial records, etc.). Organize and maintain theatre archives. Co-lead staff meetings with Artistic Director. Provide clear expectations, feedback, and ongoing supervision to staff. Manage insurance needs and policies. In conjunction with Artistic Director, manage educational and apprentice programs. Collaborate with the Treasurer and Finance Committee of the Board of Directors on overall financial management. Direct the activities of the Bookkeeper. Prepare and implement financial plan in collaboration with Artistic Director and Board, including an annual operating budget which supports the annual production schedule and strategic plan. Collaborate with Artistic Director to create production budget for the season, then manage production budgets with the Production Manager throughout the season. Manage accounts payable and receivables. Manage payroll and payroll tax requirements. Manage annual audit with CPA firm. Generate monthly financial reports for the finance committee. Oversee weekly box office cash, check deposits, and monthly reconciliation reports. Manage banking and vendor relationships, including AEA bond. Marketing Co-create marketing plan with Marketing Manager. Develop yearly ticketing strategy and advertisement budget. Build on current sponsorship strategy. Solicit show and season sponsors. Communications with ticketing agency, including negotiating contract, ordering tickets, etc. Supervise the maintenance of the website, subscriber database, and ticketing program. Strategize relationships with Public Relations Coordinator. Development Maintain and coordinate donor relationships (including acknowledgment and fundraising letters). Coordinate and contribute to the writing of grants with the grant writer. Review grant proposals and grant reports. Co-lead event management with Board Events Committee. Board Relations In conjunction with Artistic Director, maintain positive and collaborative working relationship with Board of Directors. Provide Board with monthly reports to assess progress toward goals and objectives of the yearly goals, staff activity and financial updates. Provide logistical support to the Board, including meeting logistics and preparation of supporting materials in advance of meeting dates. Advocacy Serve as a public representative of Gloucester Stage in conjunction with the Artistic Director. Build and maintain positive relationships within the community, including volunteers, donors, sponsors, public officials, and other civic and arts organizations. Facility Management In conjunction with the Board, set goals for building upkeep and maintenance. Coordinate maintenance/repair projects (with Board approval). Ensure compliance and permitting with state and local codes. Procure the annual liquor license. Producing Support the Artistic Director in executing the season. Act as primary liaison with theatrical unions, including AEA bonding, production and event contracting, and weekly contribution reports. Distribute and collect union and non-union artist contracts. Manage financial payment to artists (including fees and reimbursement checks). Manage off-season programming with rentals, community groups, and outside theatrical productions. Qualifications Highly developed interpersonal skills. A kind and collaborative attitude. Foster a professional and supportive work culture. Ability to manage multiple programs, priorities, and timelines simultaneously. Leadership and relationship management experience. Strong interest in the performing arts. Strong written and verbal communication skills. Understanding of finance and managerial accounting. Experience with fundraising and development preferred. Arts management training preferred. A college degree or equivalent experience. To apply, please submit the below materials by March 1, 2026 to : CV Email and phone numbers for three professional references. SALARY: $60,000.00 - $65,000.00 per year
Feb 28, 2026
Full time
Strategic Planning Co-lead and implement long range and annual strategic planning in conjunction with Artistic Director and Board of Directors Administration Supervise daily administrative operations. Personnel management, including, but not limited to: In conjunction with Artistic Director, supervise staff, including coaching, mentoring, conflict management/resolution, performance management, and training. In conjunction with Artistic Director, manage hiring and termination process of employees, including freelance and temporary. Maintain job descriptions and employee records. Maintain theatre's documents (employee handbook, contracts, financial records, etc.). Organize and maintain theatre archives. Co-lead staff meetings with Artistic Director. Provide clear expectations, feedback, and ongoing supervision to staff. Manage insurance needs and policies. In conjunction with Artistic Director, manage educational and apprentice programs. Collaborate with the Treasurer and Finance Committee of the Board of Directors on overall financial management. Direct the activities of the Bookkeeper. Prepare and implement financial plan in collaboration with Artistic Director and Board, including an annual operating budget which supports the annual production schedule and strategic plan. Collaborate with Artistic Director to create production budget for the season, then manage production budgets with the Production Manager throughout the season. Manage accounts payable and receivables. Manage payroll and payroll tax requirements. Manage annual audit with CPA firm. Generate monthly financial reports for the finance committee. Oversee weekly box office cash, check deposits, and monthly reconciliation reports. Manage banking and vendor relationships, including AEA bond. Marketing Co-create marketing plan with Marketing Manager. Develop yearly ticketing strategy and advertisement budget. Build on current sponsorship strategy. Solicit show and season sponsors. Communications with ticketing agency, including negotiating contract, ordering tickets, etc. Supervise the maintenance of the website, subscriber database, and ticketing program. Strategize relationships with Public Relations Coordinator. Development Maintain and coordinate donor relationships (including acknowledgment and fundraising letters). Coordinate and contribute to the writing of grants with the grant writer. Review grant proposals and grant reports. Co-lead event management with Board Events Committee. Board Relations In conjunction with Artistic Director, maintain positive and collaborative working relationship with Board of Directors. Provide Board with monthly reports to assess progress toward goals and objectives of the yearly goals, staff activity and financial updates. Provide logistical support to the Board, including meeting logistics and preparation of supporting materials in advance of meeting dates. Advocacy Serve as a public representative of Gloucester Stage in conjunction with the Artistic Director. Build and maintain positive relationships within the community, including volunteers, donors, sponsors, public officials, and other civic and arts organizations. Facility Management In conjunction with the Board, set goals for building upkeep and maintenance. Coordinate maintenance/repair projects (with Board approval). Ensure compliance and permitting with state and local codes. Procure the annual liquor license. Producing Support the Artistic Director in executing the season. Act as primary liaison with theatrical unions, including AEA bonding, production and event contracting, and weekly contribution reports. Distribute and collect union and non-union artist contracts. Manage financial payment to artists (including fees and reimbursement checks). Manage off-season programming with rentals, community groups, and outside theatrical productions. Qualifications Highly developed interpersonal skills. A kind and collaborative attitude. Foster a professional and supportive work culture. Ability to manage multiple programs, priorities, and timelines simultaneously. Leadership and relationship management experience. Strong interest in the performing arts. Strong written and verbal communication skills. Understanding of finance and managerial accounting. Experience with fundraising and development preferred. Arts management training preferred. A college degree or equivalent experience. To apply, please submit the below materials by March 1, 2026 to : CV Email and phone numbers for three professional references. SALARY: $60,000.00 - $65,000.00 per year
Our client, who is an international manufacturer of goods based in Hull, is seeking an experienced Health and Safety Officer to join their forward thinking and safety focused business. This Health and Safety Officer position is an exciting opportunity to work on a multi-site role, as the Company's Competent Person the job holder will internally take the lead on all matters Health and Safety with the support of the external Health & Safety Consultant, ensuring work-place safety and compliance with health and safety regulations, and promoting a positive safety culture. Working towards adopting a zero-harm concept with a focus on eliminating workplace incidents and accidents in the workplace. The role will involve working with external and internal stakeholders across health and safety and environment. THE ROLE: - Risk assessments: Conducting thorough risk assessments to identify potential hazards and implementing appropriate control measures including but not limited to performing reviews. - Contractor management: Ensuring contractors meet the company's and HSE's standards for routine maintenance and or projects, mitigating risks and promoting safety, this will include reviewing RAMS, issuing and closing out permit to work. - Incident and accident management: Recording and thoroughly investigating any event that deviates from normal business operations including near misses, accidents, incidents and other safety or security concerns. Implementing control measures to prevent reoccurrence and ensuring compliance with legal requirements (RIDDOR). - Training and awareness: Delivering in-house health and safety training to employees including inductions to new starters and contractors. This will also include toolbox talks. - COSHH management: Identifying hazardous substances in the workplace, evaluating potential risks and complying with the hazardous management plan. Creating and reviewing COSHH assessments. Ensuring internal and third-party MSDS' are compliant. - Compliance reporting: Managing and reporting on health and safety matters, ensuring adherence to regulations, which includes maintaining records, reviewing documents, ensuring they are in the correct format, relevant and are duly signed and dated. - Providing internal KPI reporting for management. - Reporting on any non-compliances in relation to any of the ISO standards and relevant legislation and regulations. - Monitoring and health surveillance: Managing the process and third parties for monitoring exposure levels and health surveillances. This will include identifying business needs, number and type of assessments required communicating schedules to departmental managers reviewing reports and implementing corrective actions and control measures. - Personal protective equipment (PPE) Managing company PPE ensuring the distribution of authorised PPE, monitoring internal user checks, organising third party inspections, and ensuring employees are trained on the safe use of any PPE issued to them and the reporting of any defects. - Continuous improvement: Working with the wider team to develop a continuous improvement plan that focuses on enhancing business processes that eliminate inefficiencies, reduces health and safety risks and promotes zero harm in the workplace. - Standard operating procedures (SOPs) Working with managers, team leaders, employees supporting the delivery of and reviews of standard operating procedures, ensuring they remain current and relevant at all times, including and not limited to providing the wider team. - Administration: Upkeep of internal registers that capture information pertaining to compliance records, employee PPE, COSHH assessments, COSHH register, MSDS etc. and disseminating as required. Carrying out other administrative tasks in a timely manner. - Safety culture: Promoting a positive safety culture and encouraging a proactive approach to health and safety throughout the business across employees, visitors, and contractors - Overseeing all aspects of the facilities management -from a HSE point of view - Working closely with our insurers on annual projects - Fire safety monitoring using external consultants - Understanding all the various side shops within the business, and the requirements for HSE - Machinery management from a health and safety perspective - Transport management - Ensuring public liability obligations are met at trade shows The candidate - NEBOSH - Extensive manufacturing H&S role - Strong Organisational Skills - Multi-Tasker - Customer Service Focus - Good Interpersonal skills THE BENEFITS: 20 days holiday plus bank holidays Pension scheme THE CONSULTANCY: Edwards & Pearce acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Edwards & Pearce is an Equal Opportunities Employer.
Feb 28, 2026
Full time
Our client, who is an international manufacturer of goods based in Hull, is seeking an experienced Health and Safety Officer to join their forward thinking and safety focused business. This Health and Safety Officer position is an exciting opportunity to work on a multi-site role, as the Company's Competent Person the job holder will internally take the lead on all matters Health and Safety with the support of the external Health & Safety Consultant, ensuring work-place safety and compliance with health and safety regulations, and promoting a positive safety culture. Working towards adopting a zero-harm concept with a focus on eliminating workplace incidents and accidents in the workplace. The role will involve working with external and internal stakeholders across health and safety and environment. THE ROLE: - Risk assessments: Conducting thorough risk assessments to identify potential hazards and implementing appropriate control measures including but not limited to performing reviews. - Contractor management: Ensuring contractors meet the company's and HSE's standards for routine maintenance and or projects, mitigating risks and promoting safety, this will include reviewing RAMS, issuing and closing out permit to work. - Incident and accident management: Recording and thoroughly investigating any event that deviates from normal business operations including near misses, accidents, incidents and other safety or security concerns. Implementing control measures to prevent reoccurrence and ensuring compliance with legal requirements (RIDDOR). - Training and awareness: Delivering in-house health and safety training to employees including inductions to new starters and contractors. This will also include toolbox talks. - COSHH management: Identifying hazardous substances in the workplace, evaluating potential risks and complying with the hazardous management plan. Creating and reviewing COSHH assessments. Ensuring internal and third-party MSDS' are compliant. - Compliance reporting: Managing and reporting on health and safety matters, ensuring adherence to regulations, which includes maintaining records, reviewing documents, ensuring they are in the correct format, relevant and are duly signed and dated. - Providing internal KPI reporting for management. - Reporting on any non-compliances in relation to any of the ISO standards and relevant legislation and regulations. - Monitoring and health surveillance: Managing the process and third parties for monitoring exposure levels and health surveillances. This will include identifying business needs, number and type of assessments required communicating schedules to departmental managers reviewing reports and implementing corrective actions and control measures. - Personal protective equipment (PPE) Managing company PPE ensuring the distribution of authorised PPE, monitoring internal user checks, organising third party inspections, and ensuring employees are trained on the safe use of any PPE issued to them and the reporting of any defects. - Continuous improvement: Working with the wider team to develop a continuous improvement plan that focuses on enhancing business processes that eliminate inefficiencies, reduces health and safety risks and promotes zero harm in the workplace. - Standard operating procedures (SOPs) Working with managers, team leaders, employees supporting the delivery of and reviews of standard operating procedures, ensuring they remain current and relevant at all times, including and not limited to providing the wider team. - Administration: Upkeep of internal registers that capture information pertaining to compliance records, employee PPE, COSHH assessments, COSHH register, MSDS etc. and disseminating as required. Carrying out other administrative tasks in a timely manner. - Safety culture: Promoting a positive safety culture and encouraging a proactive approach to health and safety throughout the business across employees, visitors, and contractors - Overseeing all aspects of the facilities management -from a HSE point of view - Working closely with our insurers on annual projects - Fire safety monitoring using external consultants - Understanding all the various side shops within the business, and the requirements for HSE - Machinery management from a health and safety perspective - Transport management - Ensuring public liability obligations are met at trade shows The candidate - NEBOSH - Extensive manufacturing H&S role - Strong Organisational Skills - Multi-Tasker - Customer Service Focus - Good Interpersonal skills THE BENEFITS: 20 days holiday plus bank holidays Pension scheme THE CONSULTANCY: Edwards & Pearce acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Edwards & Pearce is an Equal Opportunities Employer.
Manpower is currently looking for a Microbiology Manager to work with our global FMCG client, renowned for brands such as Magnum, Carte d'Or, Cornetto, Walls, and become an integral part of their fast-paced FMCG environment. The position is based at our client's Research & Development facility, at Colworth Science Park, in Sharnbrook, Bedfordshire (MK44), accessible by car. It also houses our client's global centre of excellence in safety and sustainability sciences. This is a full-time temporary role, Maternity Cover for 12 months requiring 36.25 hours per week, Monday to Friday. Compensation for this role is competitive, paying up to 52,000 per annum, pro rata, depending upon experience. The role currently offers a mix of remote and onsite working, subject to adjustment based on business requirements. ABOUT THE COMPANY: Life Tastes Better with Ice Cream The Magnum Ice Cream Company (TMICC) is the largest global Ice Cream Company in the world, with over 100 years of experience delivering a diverse range of indulgent, yet responsible, craft food experiences and treats delighting consumers. Committed to innovation, quality, and sustainability we have 35 brands, including 3 one billion Euro brands (Magnum, Wall's, Ben & Jerry's), loved in 76 countries, generating annual revenue of over $8 billion. With 19,000 experts in ice cream globally, all brands are driven to transform moments into memories through indulgent yet responsibly made and marketed products. We have a well-developed strategy to deliver growth and value creation which is clear on where to play and how to win. We turn the ordinary into the extraordinary by designing unique and innovative Ice Cream experiences that make life taste better, creating joyful experiences. In our Ice Cream business, we're crafting the future through innovation and imaginative minds, creating unique products. We spark moments of happiness for people and within the communities where we operate. However, it is not as simple as it may seem. As Ice Cream makers we are serious about happiness. With warm hearts, we create the coolest products. The role is based in Colworth Science Park (Sharnbrook, Bedfordshire, UK), a site that has a strong track record of building and contributing to a number of brands including Lipton, Magnum, Cornetto, Ponds and Dove. It is the Global RD&I (Research, Design & Innovation) Centre for TMICC. OUR TEAM: Ensuring that The Magnum Ice Cream Company (TMICC) products are safe to consume is of paramount importance for the business. The Global Scientific Affairs function, which is part of RD&I, brings together Food Safety, Regulatory Affairs and Nutrition expertise to ensure that TMICC products are safe-by-design and compliant with relevant regulations & nutrition requirements. As well as protecting the business, the Scientific Affairs function is also key to unlocking innovations to enable business growth. One of such functions is the Global RD&I Microbiology team. Global RD&I Microbiology is an agile team of enthusiastic world-class scientists who deliver business relevant microbiological solutions underpinning brand innovation programmes, based on scientific and technological capabilities across RD&I and Supply Chain (SC). The strength of the team lies in the integration of microbiological and processing knowledge for RD&I to develop safe/stable formulation & process designs to deliver winning products. MAIN RESPONSIBILITIES: Act as microbiology first point of contact in the provision of microbiological expertise for R&D product developers, quality and supply chain support. Ensure end-to-end quality in microbiology science-based support, including (statistical) data analysis and visualization, interpretation & presentation, and reporting to relevant stakeholders. Lead microbiological risk assessments to establish the basis for microbiological safety & stability of new product and process designs. Identify and adapt new methodologies/process/procedures enabling continuous future fit microbiological data science. Stay up to date on novel insights and solutions in the area of food preservation systems (e.g. hurdle technology, natural antimicrobials, etc.). Line management and mentoring of microbiology team members. Provide technical expertise in the design of microbiological experiments for innovation support and ensure robustness of the data. Lead technical input for relevant good manufacturing documents and training materials to ensure maintenance of product & process design knowledge. ALL ABOUT YOU: Ideally MSc or higher in relevant subject (e.g. Food Microbiology, Food Safety, Food Science & Technology - with focus on microbiology). Proven experience (>3 years) in applied/industry microbiology roles in the food sector, including leading projects and managing teams. Good influencing and communication skills (fluent English written and verbal); ability to convince and defend own agenda in front of internal and external stakeholders (e.g. R&D, Supply Chain, Quality, 3rd parties, co-packers). Ability to use technical judgment to lead team activities and program direction. Team player with flexible "we can" attitude, yet, ability to work agile and independently.
Feb 28, 2026
Seasonal
Manpower is currently looking for a Microbiology Manager to work with our global FMCG client, renowned for brands such as Magnum, Carte d'Or, Cornetto, Walls, and become an integral part of their fast-paced FMCG environment. The position is based at our client's Research & Development facility, at Colworth Science Park, in Sharnbrook, Bedfordshire (MK44), accessible by car. It also houses our client's global centre of excellence in safety and sustainability sciences. This is a full-time temporary role, Maternity Cover for 12 months requiring 36.25 hours per week, Monday to Friday. Compensation for this role is competitive, paying up to 52,000 per annum, pro rata, depending upon experience. The role currently offers a mix of remote and onsite working, subject to adjustment based on business requirements. ABOUT THE COMPANY: Life Tastes Better with Ice Cream The Magnum Ice Cream Company (TMICC) is the largest global Ice Cream Company in the world, with over 100 years of experience delivering a diverse range of indulgent, yet responsible, craft food experiences and treats delighting consumers. Committed to innovation, quality, and sustainability we have 35 brands, including 3 one billion Euro brands (Magnum, Wall's, Ben & Jerry's), loved in 76 countries, generating annual revenue of over $8 billion. With 19,000 experts in ice cream globally, all brands are driven to transform moments into memories through indulgent yet responsibly made and marketed products. We have a well-developed strategy to deliver growth and value creation which is clear on where to play and how to win. We turn the ordinary into the extraordinary by designing unique and innovative Ice Cream experiences that make life taste better, creating joyful experiences. In our Ice Cream business, we're crafting the future through innovation and imaginative minds, creating unique products. We spark moments of happiness for people and within the communities where we operate. However, it is not as simple as it may seem. As Ice Cream makers we are serious about happiness. With warm hearts, we create the coolest products. The role is based in Colworth Science Park (Sharnbrook, Bedfordshire, UK), a site that has a strong track record of building and contributing to a number of brands including Lipton, Magnum, Cornetto, Ponds and Dove. It is the Global RD&I (Research, Design & Innovation) Centre for TMICC. OUR TEAM: Ensuring that The Magnum Ice Cream Company (TMICC) products are safe to consume is of paramount importance for the business. The Global Scientific Affairs function, which is part of RD&I, brings together Food Safety, Regulatory Affairs and Nutrition expertise to ensure that TMICC products are safe-by-design and compliant with relevant regulations & nutrition requirements. As well as protecting the business, the Scientific Affairs function is also key to unlocking innovations to enable business growth. One of such functions is the Global RD&I Microbiology team. Global RD&I Microbiology is an agile team of enthusiastic world-class scientists who deliver business relevant microbiological solutions underpinning brand innovation programmes, based on scientific and technological capabilities across RD&I and Supply Chain (SC). The strength of the team lies in the integration of microbiological and processing knowledge for RD&I to develop safe/stable formulation & process designs to deliver winning products. MAIN RESPONSIBILITIES: Act as microbiology first point of contact in the provision of microbiological expertise for R&D product developers, quality and supply chain support. Ensure end-to-end quality in microbiology science-based support, including (statistical) data analysis and visualization, interpretation & presentation, and reporting to relevant stakeholders. Lead microbiological risk assessments to establish the basis for microbiological safety & stability of new product and process designs. Identify and adapt new methodologies/process/procedures enabling continuous future fit microbiological data science. Stay up to date on novel insights and solutions in the area of food preservation systems (e.g. hurdle technology, natural antimicrobials, etc.). Line management and mentoring of microbiology team members. Provide technical expertise in the design of microbiological experiments for innovation support and ensure robustness of the data. Lead technical input for relevant good manufacturing documents and training materials to ensure maintenance of product & process design knowledge. ALL ABOUT YOU: Ideally MSc or higher in relevant subject (e.g. Food Microbiology, Food Safety, Food Science & Technology - with focus on microbiology). Proven experience (>3 years) in applied/industry microbiology roles in the food sector, including leading projects and managing teams. Good influencing and communication skills (fluent English written and verbal); ability to convince and defend own agenda in front of internal and external stakeholders (e.g. R&D, Supply Chain, Quality, 3rd parties, co-packers). Ability to use technical judgment to lead team activities and program direction. Team player with flexible "we can" attitude, yet, ability to work agile and independently.
About The Role Customer experience is central to our business operations, from first point of contact in our customer service centre through to our operatives working in residents' homes. We are therefore seeking a proactive and committed Customer Experience Manager who will champion our company values and drive a consistent, high quality customer journey across the organisation. The Customer Experience Manager will work closely with our Customer Experience Team - including Customer Service Advisors and Resident Liaison Officers - while also collaborating with operational delivery teams and site based staff to ensure exceptional service is embedded at every stage of delivery in line with our commitments to our clients. You will act as the organisational lead for customer experience, responsible for monitoring performance, identifying improvement opportunities and influencing behavioural and cultural change across the business. The role includes analysing performance data, leading training and coaching initiatives, supporting operational teams and presenting customer performance internally and externally to senior stakeholders and clients. In addition, you will oversee and coordinate our Corporate Social Responsibility and Social Value delivery, including tracking, monitoring and reporting performance, supporting contract requirements and arranging resident engagement activities such as resident days, educational sessions and wider social value initiatives across the business. This is a visible role requiring regular attendance at client meetings and contract reviews, acting as the company's representative for customer experience performance. Key Responsibilities Lead and continuously improve the organisation's customer experience strategy Monitor and review customer interactions across all touchpoints to ensure high standards are maintained Analyse and report on customer KPIs, performance trends and satisfaction metrics Support operational teams to ensure productivity, service levels and customer expectations are consistently met Deliver training and coaching to customer service staff, Resident Liaison Officers and operational teams Identify improvement areas and implement action plans to drive performance and behavioural change Work collaboratively with senior management to embed customer focused working practices across departments Attend and present at client meetings and contract performance reviews Act as the organisational lead for customer experience reporting internally and externally Oversee corporate CSR and Social Value performance including: Monitoring and reporting contract commitments Supporting client requirements and audits Coordinating resident engagement events and educational sessions Driving business wide social value initiatives and tracking outcomes Develop and implement policies, standards and best practice guidance for customer delivery Qualifications & Experience Proven experience in a customer experience, customer service or service improvement leadership role Strong leadership skills with the ability to influence teams across operational environments Excellent communication and stakeholder engagement skills Experience analysing performance data and producing reports for senior stakeholders or clients Experience developing and delivering training or improvement programmes Understanding of customer journey management and service improvement methodologies Knowledge of customer service systems and performance measurement tools Experience working within housing, construction, maintenance or similar service delivery environments (desirable) Experience managing or reporting on Social Value / CSR activities (desirable) If you are passionate about improving customer outcomes and influencing organisational culture and want to lead meaningful change across a growing service led business, we would love to hear from you. About Us Established in 2007, CCS has been providing high-quality boiler installation services to social housing customers. Our team has grown significantly, allowing us to expand our services and incorporate the latest technologies. Today, CCS is an industry leader in renewable energy installations, dedicated to innovation and excellence. What We Offer Pension Scheme: Auto enrolment after probation. Flexible Annual Leave: Option to buy or sell leave after probation. Professional Development: Access to in house and external training. Employee Assistance Programme: 24/7 support. Refer a Friend Bonus: Reward scheme for successful referrals. Parking: Available at office locations. Why Choose CCS? Skill Development: Access to training programmes, coaching, and mentoring. Career Growth: Clear pathways for personal and professional advancement. Long Term Contracts: Enjoy stability and job security. We are an equal opportunities employer, and we welcome applicants no matter what their ethnicity, gender, sexuality, beliefs, or nationality.
Feb 28, 2026
Full time
About The Role Customer experience is central to our business operations, from first point of contact in our customer service centre through to our operatives working in residents' homes. We are therefore seeking a proactive and committed Customer Experience Manager who will champion our company values and drive a consistent, high quality customer journey across the organisation. The Customer Experience Manager will work closely with our Customer Experience Team - including Customer Service Advisors and Resident Liaison Officers - while also collaborating with operational delivery teams and site based staff to ensure exceptional service is embedded at every stage of delivery in line with our commitments to our clients. You will act as the organisational lead for customer experience, responsible for monitoring performance, identifying improvement opportunities and influencing behavioural and cultural change across the business. The role includes analysing performance data, leading training and coaching initiatives, supporting operational teams and presenting customer performance internally and externally to senior stakeholders and clients. In addition, you will oversee and coordinate our Corporate Social Responsibility and Social Value delivery, including tracking, monitoring and reporting performance, supporting contract requirements and arranging resident engagement activities such as resident days, educational sessions and wider social value initiatives across the business. This is a visible role requiring regular attendance at client meetings and contract reviews, acting as the company's representative for customer experience performance. Key Responsibilities Lead and continuously improve the organisation's customer experience strategy Monitor and review customer interactions across all touchpoints to ensure high standards are maintained Analyse and report on customer KPIs, performance trends and satisfaction metrics Support operational teams to ensure productivity, service levels and customer expectations are consistently met Deliver training and coaching to customer service staff, Resident Liaison Officers and operational teams Identify improvement areas and implement action plans to drive performance and behavioural change Work collaboratively with senior management to embed customer focused working practices across departments Attend and present at client meetings and contract performance reviews Act as the organisational lead for customer experience reporting internally and externally Oversee corporate CSR and Social Value performance including: Monitoring and reporting contract commitments Supporting client requirements and audits Coordinating resident engagement events and educational sessions Driving business wide social value initiatives and tracking outcomes Develop and implement policies, standards and best practice guidance for customer delivery Qualifications & Experience Proven experience in a customer experience, customer service or service improvement leadership role Strong leadership skills with the ability to influence teams across operational environments Excellent communication and stakeholder engagement skills Experience analysing performance data and producing reports for senior stakeholders or clients Experience developing and delivering training or improvement programmes Understanding of customer journey management and service improvement methodologies Knowledge of customer service systems and performance measurement tools Experience working within housing, construction, maintenance or similar service delivery environments (desirable) Experience managing or reporting on Social Value / CSR activities (desirable) If you are passionate about improving customer outcomes and influencing organisational culture and want to lead meaningful change across a growing service led business, we would love to hear from you. About Us Established in 2007, CCS has been providing high-quality boiler installation services to social housing customers. Our team has grown significantly, allowing us to expand our services and incorporate the latest technologies. Today, CCS is an industry leader in renewable energy installations, dedicated to innovation and excellence. What We Offer Pension Scheme: Auto enrolment after probation. Flexible Annual Leave: Option to buy or sell leave after probation. Professional Development: Access to in house and external training. Employee Assistance Programme: 24/7 support. Refer a Friend Bonus: Reward scheme for successful referrals. Parking: Available at office locations. Why Choose CCS? Skill Development: Access to training programmes, coaching, and mentoring. Career Growth: Clear pathways for personal and professional advancement. Long Term Contracts: Enjoy stability and job security. We are an equal opportunities employer, and we welcome applicants no matter what their ethnicity, gender, sexuality, beliefs, or nationality.
Senior Assistant Customer Service Manager London • Posted 11 March 2025 Full time • Start ASAP Core role: This is a "hands on" role with staff reporting. The Senior ACSM has overall responsibility for assisting the CSM to manage the Centre/CSR(s) and ACSM and to meet the highest standard of customer service and renewals. The role is extremely varied, and you will be expected to handle multiple tasks. Key Responsibilities and Deliverables Customer Services Help your CSM, ACSM and CSR(s) including Meeting Room Coordinator to meet the highest standard of customer service and understand the needs of Centre customers. Effectively handle enquiries from clients, the Customer Service Manager and the management team. Work as one team with your CSM/ACSM/CSR(s) to deliver targets - including opening, closing and daily check standards. Ensuring the Centre building/facilities are of the expected high standards at all times. Support the client move in/move out procedures and turnaround of vacant offices/MRs with full completion of associated paperwork/administration & AML Compliance to schedule. Ensue preparation and maintenance of client files. Deal with and oversee the CSR(s) ability to handle customer/visitor enquiries professionally. Assist and ensure all secretarial/administrative/customer invoicing/chasing customer payments etc. are completed accurately. Get to know Centre customers and their businesses to promote business awareness and upselling opportunities. Ensure your Centre looks and is run professionally to meet the expectations of customers and their visitors by performing regular housekeeping checks. Liaise with suppliers to include instruction of maintenance works and ensuring costs are kept to a minimum. Handle all purchasing and Centre stock control, including Purchase Order's. Be trained in all AV equipment and handle all IT/Telephony (liaising with SilverLining) to successfully handle customer enquiries using the Orega portal where Applicable. Providing administrative support to the CSM and sales support to the Regional Sales Managers. Liaising with building management teams where applicable to ensure smooth relationships between all parties. CSR and ACSM Supervision Managing the daily and weekly tasks of the team ensuring all responsibilities are covered and high standards are met. Leading the morning and weekly team meeting. Dealing with telecoms enquiries to include moves & changes, faults and upkeep of data records. Assist in marketing by ensuring empty offices are set up to company show standards. Assisting in the process of the client move in by managing the inventories, issuing of keys & passes. Ensuring company standards are adhered to by conducting the Quality Standards Audit monthly. Oversee CSR(s) and ACSM on a day-to-day basis and manage the Centre/CSR(s) and ACSM in the absence of the CSM e.g. inform CSR(s) and ACSM the day's priority and delegate jobs as necessary. Conduct all 'Back to Work' interviews in conjunction with the CSM. Conduct and attend regular 1:1 review meetings with your CSR(s) and provide feedback to your CSM and HR manager. Ensure rota management to allow development time for your CSR(s). Ensure time for your own and your CSR(s) and ACSM personal development. Ensure Orega's Health & Safety policies/procedures are adhered to including Centre Fire Risk Assessment, PAT testing, Weekly Fire Testing etc. Providing training & support to junior staff and ACSM. Pursue personal development of skills and knowledge necessary for the effective performance of the role. Finance Manage all aspects of invoicing to include prebilling, billing, invoicing & account queries, direct debit collections and debt collection. Liaising with CSM for any credit note queries. Sales and Marketing Deliver centre tours in support of the CSM and ensure your CSR(s) and ACSM are trained to confidently handle tours on their own. Ensure CSR(s) and ACSM understand the main points of Orega Licence Agreements including T&C's and any usual special conditions/requests. Ensure Orega brand guidelines are adhered to in centre signage, email, standards and in producing any Orega branded documents. Health & Safety Ensure your team is reminded they have a legal responsibility and duty of care for the health and safety of themselves and others by adopting the safe working practices such that they do not put themselves, colleagues, clients or visitors at risk. Complete all relevant Edapp training courses. Essential Skills, Experience & Qualifications 2-3 years outstanding customer relationship skills. 1-2 years' experience of engaging in influencing client renewals and general finance is preferred. 1-2 years' experience in a commercial environment where you will have acquired good knowledge of service operations is a must. Willing to take on a team manager role. Ability to demonstrate systems monitoring and compliance is necessary. Confident communication and presentation skills. Curious and people oriented with the ability to engage customers and ask questions with ease. Excellent influencing skills and positivity is required. Computer literate and will to learn and show others how to use IT/Telephony is essential. Good at planning and organising. Competencies & Personal Attributes Outgoing, enthusiastic, honest and confident individual who possess the following attributes. PC Literate with advanced knowledge of Microsoft packages. Excellent team player, with the ability to manage and supervise junior staff. Confidence to interact with a range of clients up to Board level. The ability to multi-task. A proactive approach to the working environment. Ability to operate sensitively in multicultural environments and build effective working relations. Self motivated, excellent team player with strong (written and verbal) communication, interpersonal and diplomatic skills. Ability to maintain and control and perform during stressful situations. Is confident and at ease when handling customer/visitor enquiries. Positive and proactive energy. Initiative and proactivity. Attention to detail and great organisation. Limits of Authority Personnel, Financial, Operational No authority to appoint, discipline and dismiss employees. No authority to approve annual leave and absence. No authority to spend/commit Orega to spend within individual agreed limits. No authority to sign supplier agreements or contracts. Authority to suggest improvements to processes/procedures in consultation with your CSM. Senior Assistant Customer Services Manager should be competent in the following Orega processes: Sales Forecast Debt PMI TSR (Centre Applicable) Orega Portal (Centre Applicable) Support Renewals Move Out Meeting Room Virtual Office Northrow & AML Compliance Office RnD IRIS Ed App Training Opening and Closing building Health & Safety This job description is not limited to the responsibilities listed and the incumbent may be requested to perform other relevant duties as required by business needs. Orega confirms its commitment to equality of opportunities in all areas of its work. All individuals will be treated in a fair and equal manner in accordance with the law regardless of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
Feb 28, 2026
Full time
Senior Assistant Customer Service Manager London • Posted 11 March 2025 Full time • Start ASAP Core role: This is a "hands on" role with staff reporting. The Senior ACSM has overall responsibility for assisting the CSM to manage the Centre/CSR(s) and ACSM and to meet the highest standard of customer service and renewals. The role is extremely varied, and you will be expected to handle multiple tasks. Key Responsibilities and Deliverables Customer Services Help your CSM, ACSM and CSR(s) including Meeting Room Coordinator to meet the highest standard of customer service and understand the needs of Centre customers. Effectively handle enquiries from clients, the Customer Service Manager and the management team. Work as one team with your CSM/ACSM/CSR(s) to deliver targets - including opening, closing and daily check standards. Ensuring the Centre building/facilities are of the expected high standards at all times. Support the client move in/move out procedures and turnaround of vacant offices/MRs with full completion of associated paperwork/administration & AML Compliance to schedule. Ensue preparation and maintenance of client files. Deal with and oversee the CSR(s) ability to handle customer/visitor enquiries professionally. Assist and ensure all secretarial/administrative/customer invoicing/chasing customer payments etc. are completed accurately. Get to know Centre customers and their businesses to promote business awareness and upselling opportunities. Ensure your Centre looks and is run professionally to meet the expectations of customers and their visitors by performing regular housekeeping checks. Liaise with suppliers to include instruction of maintenance works and ensuring costs are kept to a minimum. Handle all purchasing and Centre stock control, including Purchase Order's. Be trained in all AV equipment and handle all IT/Telephony (liaising with SilverLining) to successfully handle customer enquiries using the Orega portal where Applicable. Providing administrative support to the CSM and sales support to the Regional Sales Managers. Liaising with building management teams where applicable to ensure smooth relationships between all parties. CSR and ACSM Supervision Managing the daily and weekly tasks of the team ensuring all responsibilities are covered and high standards are met. Leading the morning and weekly team meeting. Dealing with telecoms enquiries to include moves & changes, faults and upkeep of data records. Assist in marketing by ensuring empty offices are set up to company show standards. Assisting in the process of the client move in by managing the inventories, issuing of keys & passes. Ensuring company standards are adhered to by conducting the Quality Standards Audit monthly. Oversee CSR(s) and ACSM on a day-to-day basis and manage the Centre/CSR(s) and ACSM in the absence of the CSM e.g. inform CSR(s) and ACSM the day's priority and delegate jobs as necessary. Conduct all 'Back to Work' interviews in conjunction with the CSM. Conduct and attend regular 1:1 review meetings with your CSR(s) and provide feedback to your CSM and HR manager. Ensure rota management to allow development time for your CSR(s). Ensure time for your own and your CSR(s) and ACSM personal development. Ensure Orega's Health & Safety policies/procedures are adhered to including Centre Fire Risk Assessment, PAT testing, Weekly Fire Testing etc. Providing training & support to junior staff and ACSM. Pursue personal development of skills and knowledge necessary for the effective performance of the role. Finance Manage all aspects of invoicing to include prebilling, billing, invoicing & account queries, direct debit collections and debt collection. Liaising with CSM for any credit note queries. Sales and Marketing Deliver centre tours in support of the CSM and ensure your CSR(s) and ACSM are trained to confidently handle tours on their own. Ensure CSR(s) and ACSM understand the main points of Orega Licence Agreements including T&C's and any usual special conditions/requests. Ensure Orega brand guidelines are adhered to in centre signage, email, standards and in producing any Orega branded documents. Health & Safety Ensure your team is reminded they have a legal responsibility and duty of care for the health and safety of themselves and others by adopting the safe working practices such that they do not put themselves, colleagues, clients or visitors at risk. Complete all relevant Edapp training courses. Essential Skills, Experience & Qualifications 2-3 years outstanding customer relationship skills. 1-2 years' experience of engaging in influencing client renewals and general finance is preferred. 1-2 years' experience in a commercial environment where you will have acquired good knowledge of service operations is a must. Willing to take on a team manager role. Ability to demonstrate systems monitoring and compliance is necessary. Confident communication and presentation skills. Curious and people oriented with the ability to engage customers and ask questions with ease. Excellent influencing skills and positivity is required. Computer literate and will to learn and show others how to use IT/Telephony is essential. Good at planning and organising. Competencies & Personal Attributes Outgoing, enthusiastic, honest and confident individual who possess the following attributes. PC Literate with advanced knowledge of Microsoft packages. Excellent team player, with the ability to manage and supervise junior staff. Confidence to interact with a range of clients up to Board level. The ability to multi-task. A proactive approach to the working environment. Ability to operate sensitively in multicultural environments and build effective working relations. Self motivated, excellent team player with strong (written and verbal) communication, interpersonal and diplomatic skills. Ability to maintain and control and perform during stressful situations. Is confident and at ease when handling customer/visitor enquiries. Positive and proactive energy. Initiative and proactivity. Attention to detail and great organisation. Limits of Authority Personnel, Financial, Operational No authority to appoint, discipline and dismiss employees. No authority to approve annual leave and absence. No authority to spend/commit Orega to spend within individual agreed limits. No authority to sign supplier agreements or contracts. Authority to suggest improvements to processes/procedures in consultation with your CSM. Senior Assistant Customer Services Manager should be competent in the following Orega processes: Sales Forecast Debt PMI TSR (Centre Applicable) Orega Portal (Centre Applicable) Support Renewals Move Out Meeting Room Virtual Office Northrow & AML Compliance Office RnD IRIS Ed App Training Opening and Closing building Health & Safety This job description is not limited to the responsibilities listed and the incumbent may be requested to perform other relevant duties as required by business needs. Orega confirms its commitment to equality of opportunities in all areas of its work. All individuals will be treated in a fair and equal manner in accordance with the law regardless of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
Job Title: Service Desk Manager Location: Manchester Salary: Competitive Job Type: Permanent, Full Time At Netteam tX, we recognise and develop talent, fostering career growth through both lateral and vertical opportunities. About the role: As Service Desk Manager, you will lead a high-performing team with oversight of 3rd Line Engineers, Team Leader (1st/2nd Line) and Vendor Support. You will ensure service excellence using ITIL processes, drive innovation, manage major incidents, optimise service platforms and oversee NOC governance. Responsibilities include but not limited to, designing and improving service desk and NOC processes, ensuring SLA compliance, coordinating with vendors like Oracle, and analysing KPIs to enable data-driven decisions and organisational success. Key Responsibilities: Champion ITIL best practices for service desk and NOC operations to ensure efficient, standardised processes and outstanding customer experiences Manage Level 3 engineers, providing coaching and performance oversight to deliver advanced technical solutions Manage Team Leader, providing oversight of 1st/2nd Line Teams Oversee and enhance customer experience by proactively addressing client needs Design and optimise workflows using industry standards and stakeholder input for operational excellence Ensure SLA compliance, lead governance, and implement corrective actions as needed Coordinate NOC processes including escalation, event monitoring, and incident response to maintain service stability Support Vendor Partnership Manager (e.g., Oracle) Drive continuous improvement using data, feedback, and industry trends to streamline service delivery Lead major incident response and escalation, ensuring rapid resolution and clear communication across teams Conduct problem management and root cause analysis, implementing lasting solutions and reducing incidents Analyse ticket data to uncover opportunities for automation and process improvements Deliver comprehensive reports on KPIs, SLAs, incident trends, and improvement results to guide decisions Optimise service desk tools (e.g., Autotask, IT Glue) for efficiency and business support Enforce compliance with company policies, regulations, and security standards Run regular service review meetings with stakeholders to present metrics and strategic recommendations Collaborate with cross-functional teams to ensure smooth integration of new services, customers, or acquisitions Serve as the escalation point for after-hours incidents to maintain continuity and satisfaction About you: Experience and Qualifications: Extensive experience in IT service management with a strong track record of delivering high-quality services, leading technical teams, and driving process improvements across NOC operations and customer success initiatives. Demonstrated expertise in leading, coaching, and developing Level 3 engineers within collaborative, high-performance environments. Robust technical background and hands-on proficiency with service desk platforms such as Autotask, IT Glue, and relevant monitoring tools. Comprehensive experience in major incident management, escalation procedures, service improvement initiatives, process design, and root cause analysis. Proven ability to manage SLA governance, conduct KPI analysis, and oversee compliance management, with a focus on implementing corrective actions to uphold high standards. Solid experience in vendor and partner management, including collaboration with major partners such as Oracle to ensure optimal service delivery. Advanced analytical and reporting capabilities, leveraging data-driven decision making and presenting performance insights to senior stakeholders. Exceptional communication skills, adept at translating complex technical requirements and service enhancements for diverse audiences. In-depth networking experience, including configuration, maintenance, and troubleshooting of network infrastructure to support business continuity and security. Proficient in the Microsoft 365 suite, with hands-on experience in administration, deployment, and user support for productivity and collaboration tools. ITIL certification required; advanced ITIL qualifications and a degree in IT or related discipline are preferred. Personal Attributes: Professional, friendly, and approachable, with a strong commitment to team success and collaboration. Adaptable and resilient under pressure, able to prioritise and execute tasks efficiently in a fast-paced, evolving environment. Excellent written and verbal communicator, able to convey technical issues and process improvements clearly to both technical and non-technical stakeholders. Innovative, eager to learn and apply new technologies, and committed to fostering a culture of continuous improvement and operational excellence. Disciplined and focused, with strong problem-solving abilities and a commitment to maintaining the highest standards of compliance, security, and customer service. Note: This description is not intended to establish a total definition of the job but an outline of the duties. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of: IT Services Manager, Senior Service Desk Engineer, Senior IT Technician, Senior IT Desk Support, IT Manager, ITIL Service Desk Manager, Senior Support Technician, may also be considered for this role.
Feb 28, 2026
Full time
Job Title: Service Desk Manager Location: Manchester Salary: Competitive Job Type: Permanent, Full Time At Netteam tX, we recognise and develop talent, fostering career growth through both lateral and vertical opportunities. About the role: As Service Desk Manager, you will lead a high-performing team with oversight of 3rd Line Engineers, Team Leader (1st/2nd Line) and Vendor Support. You will ensure service excellence using ITIL processes, drive innovation, manage major incidents, optimise service platforms and oversee NOC governance. Responsibilities include but not limited to, designing and improving service desk and NOC processes, ensuring SLA compliance, coordinating with vendors like Oracle, and analysing KPIs to enable data-driven decisions and organisational success. Key Responsibilities: Champion ITIL best practices for service desk and NOC operations to ensure efficient, standardised processes and outstanding customer experiences Manage Level 3 engineers, providing coaching and performance oversight to deliver advanced technical solutions Manage Team Leader, providing oversight of 1st/2nd Line Teams Oversee and enhance customer experience by proactively addressing client needs Design and optimise workflows using industry standards and stakeholder input for operational excellence Ensure SLA compliance, lead governance, and implement corrective actions as needed Coordinate NOC processes including escalation, event monitoring, and incident response to maintain service stability Support Vendor Partnership Manager (e.g., Oracle) Drive continuous improvement using data, feedback, and industry trends to streamline service delivery Lead major incident response and escalation, ensuring rapid resolution and clear communication across teams Conduct problem management and root cause analysis, implementing lasting solutions and reducing incidents Analyse ticket data to uncover opportunities for automation and process improvements Deliver comprehensive reports on KPIs, SLAs, incident trends, and improvement results to guide decisions Optimise service desk tools (e.g., Autotask, IT Glue) for efficiency and business support Enforce compliance with company policies, regulations, and security standards Run regular service review meetings with stakeholders to present metrics and strategic recommendations Collaborate with cross-functional teams to ensure smooth integration of new services, customers, or acquisitions Serve as the escalation point for after-hours incidents to maintain continuity and satisfaction About you: Experience and Qualifications: Extensive experience in IT service management with a strong track record of delivering high-quality services, leading technical teams, and driving process improvements across NOC operations and customer success initiatives. Demonstrated expertise in leading, coaching, and developing Level 3 engineers within collaborative, high-performance environments. Robust technical background and hands-on proficiency with service desk platforms such as Autotask, IT Glue, and relevant monitoring tools. Comprehensive experience in major incident management, escalation procedures, service improvement initiatives, process design, and root cause analysis. Proven ability to manage SLA governance, conduct KPI analysis, and oversee compliance management, with a focus on implementing corrective actions to uphold high standards. Solid experience in vendor and partner management, including collaboration with major partners such as Oracle to ensure optimal service delivery. Advanced analytical and reporting capabilities, leveraging data-driven decision making and presenting performance insights to senior stakeholders. Exceptional communication skills, adept at translating complex technical requirements and service enhancements for diverse audiences. In-depth networking experience, including configuration, maintenance, and troubleshooting of network infrastructure to support business continuity and security. Proficient in the Microsoft 365 suite, with hands-on experience in administration, deployment, and user support for productivity and collaboration tools. ITIL certification required; advanced ITIL qualifications and a degree in IT or related discipline are preferred. Personal Attributes: Professional, friendly, and approachable, with a strong commitment to team success and collaboration. Adaptable and resilient under pressure, able to prioritise and execute tasks efficiently in a fast-paced, evolving environment. Excellent written and verbal communicator, able to convey technical issues and process improvements clearly to both technical and non-technical stakeholders. Innovative, eager to learn and apply new technologies, and committed to fostering a culture of continuous improvement and operational excellence. Disciplined and focused, with strong problem-solving abilities and a commitment to maintaining the highest standards of compliance, security, and customer service. Note: This description is not intended to establish a total definition of the job but an outline of the duties. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of: IT Services Manager, Senior Service Desk Engineer, Senior IT Technician, Senior IT Desk Support, IT Manager, ITIL Service Desk Manager, Senior Support Technician, may also be considered for this role.
# Store Manager - Radlett & St AlbansRadlett & St Albans Stores The RoleYou will be responsible for the smooth running and success of both our Radlett & St Albans stores. Providing and inspiring excellent, on-brand customer service to drive and exceed sales targets. Managing operational functions and developing the teams to ensure maximum profitability and compliance with all company procedures.To apply, please send your CV along with a covering letter to the link below.Apply now Hours:5 days/ 37.5 hours per week, across Monday-Sunday and as necessitates the fulfilment of the role. Part-time hours will be considered with a minimum of 24 hours, working flexibly. Experience RequiredWith a minimum of 2 years' store management experience, preferably within luxury fashion retail, you are not only passionate about delivering great customer service but understand the importance of motivating and developing a team. Relationship building comes naturally to you, and with your drive and motivation, you are now ready to be part of a business who is going through substantial growth and is excited about the future. Character & Skills: Strong communication skills, both verbal and written, with a natural ability to build great relationships with customers and team Exemplary sales and customer service skills A drive to achieve and exceed all set targets Strong commercial acumen with a good understanding of luxury retail Good organisation and administration skills with the ability to work under pressure Good problem-solving and customer resolution skills Experience in training and mentoring staff A keen visual merchandiser with a critical eye and high standards Strong stock management skills Current driving licence and car driver Your Responsibilities Sales and Service Generation: Achieve sales goals by forward planning and maximising opportunities Set and monitor store targets daily and weekly in agreement with Senior Managers Always maintain adequate sales floor supervision ensuring excellent customer service and appropriate security Commercially driven to achieve all KPI & sales targets React promptly and efficiently to changing patterns of footfall in order to optimise trade Ensure company loss prevention procedures are adhered to Develop strong customer relationships and loyalty and inspire this amongst the team Regularly review and feedback relevant competitor activity Staff Management: Manage the development of the team members, using Company training programmes to foster effective use of the customer service toolkit to improve selling skills, product knowledge etc Ensure all company procedures are adhered to Motivation of team to meet goals, supporting short- and long-term team incentives Regularly review performance of team through KPIs, structured reviews and appraisals Manage all staffing administration including rotas, staff holidays, holiday cover and sickness etc within budget Responsible for the recruitment and development of store Team Members Store Standards: Ensure store presentation & standards meet company requirements including full routine maintenance Maintain high standards of cleanliness and organisation within the store Ensure visual merchandising remains in line with Company guidelines, applying critical observation and making recommendations for VM improvement Apply critical observation and give recommendation for VM improvement Ensure compliance of company dress code Develop relationships with the Marketing team, liaising regularly regarding any marketing initiatives Operations: Responsible for accurately and timely completion of all store admin and reports Facilitate accurate deliveries, including identification and reporting of any discrepancies etc Manage accurate and efficient stock management, carrying out bi-annual store stock takes within company guidelines to minimise stock variances Effectively oversee customer queries/complaints relating to any exchanges, credits or refunds Maintain all store safety standards and all assessments relating to health & safety. Short SummaryAs the Dual-Site Store Manager for the Radlett and St Albans locations, you will be responsible for driving sales growth and operational excellence across both branches. This role requires a commercially-minded leader with at least two years of management experience (ideally in luxury fashion) who can mentor a high-performing team while maintaining impeccable visual merchandising and stock standards. You will oversee everything from recruitment and KPI monitoring to marketing liaison and health and safety compliance, ensuring both stores exceed targets through exceptional customer service. This is a hands-on position requiring a valid driver's license and a flexible 37.5-hour weekly schedule, though part-time options of 24 or more hours may be considered.
Feb 28, 2026
Full time
# Store Manager - Radlett & St AlbansRadlett & St Albans Stores The RoleYou will be responsible for the smooth running and success of both our Radlett & St Albans stores. Providing and inspiring excellent, on-brand customer service to drive and exceed sales targets. Managing operational functions and developing the teams to ensure maximum profitability and compliance with all company procedures.To apply, please send your CV along with a covering letter to the link below.Apply now Hours:5 days/ 37.5 hours per week, across Monday-Sunday and as necessitates the fulfilment of the role. Part-time hours will be considered with a minimum of 24 hours, working flexibly. Experience RequiredWith a minimum of 2 years' store management experience, preferably within luxury fashion retail, you are not only passionate about delivering great customer service but understand the importance of motivating and developing a team. Relationship building comes naturally to you, and with your drive and motivation, you are now ready to be part of a business who is going through substantial growth and is excited about the future. Character & Skills: Strong communication skills, both verbal and written, with a natural ability to build great relationships with customers and team Exemplary sales and customer service skills A drive to achieve and exceed all set targets Strong commercial acumen with a good understanding of luxury retail Good organisation and administration skills with the ability to work under pressure Good problem-solving and customer resolution skills Experience in training and mentoring staff A keen visual merchandiser with a critical eye and high standards Strong stock management skills Current driving licence and car driver Your Responsibilities Sales and Service Generation: Achieve sales goals by forward planning and maximising opportunities Set and monitor store targets daily and weekly in agreement with Senior Managers Always maintain adequate sales floor supervision ensuring excellent customer service and appropriate security Commercially driven to achieve all KPI & sales targets React promptly and efficiently to changing patterns of footfall in order to optimise trade Ensure company loss prevention procedures are adhered to Develop strong customer relationships and loyalty and inspire this amongst the team Regularly review and feedback relevant competitor activity Staff Management: Manage the development of the team members, using Company training programmes to foster effective use of the customer service toolkit to improve selling skills, product knowledge etc Ensure all company procedures are adhered to Motivation of team to meet goals, supporting short- and long-term team incentives Regularly review performance of team through KPIs, structured reviews and appraisals Manage all staffing administration including rotas, staff holidays, holiday cover and sickness etc within budget Responsible for the recruitment and development of store Team Members Store Standards: Ensure store presentation & standards meet company requirements including full routine maintenance Maintain high standards of cleanliness and organisation within the store Ensure visual merchandising remains in line with Company guidelines, applying critical observation and making recommendations for VM improvement Apply critical observation and give recommendation for VM improvement Ensure compliance of company dress code Develop relationships with the Marketing team, liaising regularly regarding any marketing initiatives Operations: Responsible for accurately and timely completion of all store admin and reports Facilitate accurate deliveries, including identification and reporting of any discrepancies etc Manage accurate and efficient stock management, carrying out bi-annual store stock takes within company guidelines to minimise stock variances Effectively oversee customer queries/complaints relating to any exchanges, credits or refunds Maintain all store safety standards and all assessments relating to health & safety. Short SummaryAs the Dual-Site Store Manager for the Radlett and St Albans locations, you will be responsible for driving sales growth and operational excellence across both branches. This role requires a commercially-minded leader with at least two years of management experience (ideally in luxury fashion) who can mentor a high-performing team while maintaining impeccable visual merchandising and stock standards. You will oversee everything from recruitment and KPI monitoring to marketing liaison and health and safety compliance, ensuring both stores exceed targets through exceptional customer service. This is a hands-on position requiring a valid driver's license and a flexible 37.5-hour weekly schedule, though part-time options of 24 or more hours may be considered.
Change your job, change your workplace, change your future We are actively building diverse teams and welcome applications from everyone Role: Account Manager - Public Sector Located: Field Based London Package: Competitive salary, commission, car allowance plus additional company benefits About Ricoh: Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep up with the pace of change in the workplace, we have built an extensive portfolio of innovative, industry-leading digital services spanning everything from Cloud & IT infrastructure solutions to process automation tools. Everything we do is designed to help individuals achieve fulfilment through work. Through technology, we make work smarter and more creative. Enabling people to lead purposeful working lives and organisations to become more productive, sustainable and profitable. Find out more about Ricoh Today What you will be doing To be a Ricoh ambassador who exceeds performance expectations and productivity levels, leads by example and displays all Ricoh values positively, shares successes and mentors potential Account Directors. To be responsible for achieving and driving forward assigned sales targets to ensure overall divisional budget requirements are met. To be responsible for providing strategic insight regarding the customer s business/vertical and help customers to think differently, bringing new ideas and creative and innovative ways to help the customer s business and actually solve their problems/meet their challenges. To proactively understand/diagnose customers underlying problems or challenges via a consultative selling approach which identifies new, sustainable, customised means of addressing those challenges. (teach customers things they don t know) across our core business, ITS, RGS and Outsourcing To be responsible for increasing our brand and creditability as a Digital Services Business being recognised as a unique trusted partner within the industry. To be responsible for reducing the complexity and the risk for customers by helping them to make purchasing decisions that are right for them and fit the customers longer term strategy. To be responsible for driving sales, margins and delivers customer value in any kind of economic environment To be responsible for protecting premium pricing through well designed solutions sale To proactively identify key stakeholders and personas through the use of strategic account plans and use this data to strategically drive future sales opportunities. To be accountable for determining the right metrics to measure success and to identify return on investment (based on performance of the customer s business) to ensure we demonstrate how Ricoh have added value to the customers business. To be accountable for ensuring the maintenance of sales data aligned to assigned accounts updating all relevant sales systems with accurate information to enable effective analysis of opportunities, pipeline and scope of interactions within any account. To be responsible for utilising social media to promote the Ricoh brand from providing insight, gain broader high level contacts and networks to nurture future relationships. You will ideally have Significant experience in a relevant, B2B, Public Sector sales environment Demonstrable track record of clean sales and of managing the end-to-end sales process Demonstrate sufficient knowledge to articulate Ricoh s key Value Propositions (OP, OS, RGS and AS/BPS) at C suite level. Ability to accurately identify and engage with multiple key stakeholders Effective questioning and active listening Articulate with excellent presentation skills Inspires trust and confidence and creates a positive impression/has gravitas in front of customers Resilient and tenacious with the ability to calculate and manage risks where appropriate Always have an empathetic selling approach understanding the customers point of view Understands the customer s business/vertical economic drivers/customer s value drivers Commercially aware/business acumen - keeps abreast of the market Not afraid to share their views, even when they re different and potentially controversial Able to think about complex issues from a different perspective/bring fresh insight Ability to initiate and control high level debate using strong two-way communication skills. Demonstrate evidence of high level negotiation skills We are an equal opportunities employer We are open to discussing adjustments to the recruitment process if needed. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief. Striving for inclusion and diversity isn t just the right thing to do. Diverse approaches, perspectives and experiences make us more innovative, lead to better decisions and help us better understand the needs of our customers. To empower you to bring your full identity to work, we have employee-led affinity groups in LGBTQ+, gender and ethnicity that allow members to explore issues and challenges surrounding shared identities, experiences and beliefs. Click here to learn more about life at Ricoh.
Feb 28, 2026
Full time
Change your job, change your workplace, change your future We are actively building diverse teams and welcome applications from everyone Role: Account Manager - Public Sector Located: Field Based London Package: Competitive salary, commission, car allowance plus additional company benefits About Ricoh: Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep up with the pace of change in the workplace, we have built an extensive portfolio of innovative, industry-leading digital services spanning everything from Cloud & IT infrastructure solutions to process automation tools. Everything we do is designed to help individuals achieve fulfilment through work. Through technology, we make work smarter and more creative. Enabling people to lead purposeful working lives and organisations to become more productive, sustainable and profitable. Find out more about Ricoh Today What you will be doing To be a Ricoh ambassador who exceeds performance expectations and productivity levels, leads by example and displays all Ricoh values positively, shares successes and mentors potential Account Directors. To be responsible for achieving and driving forward assigned sales targets to ensure overall divisional budget requirements are met. To be responsible for providing strategic insight regarding the customer s business/vertical and help customers to think differently, bringing new ideas and creative and innovative ways to help the customer s business and actually solve their problems/meet their challenges. To proactively understand/diagnose customers underlying problems or challenges via a consultative selling approach which identifies new, sustainable, customised means of addressing those challenges. (teach customers things they don t know) across our core business, ITS, RGS and Outsourcing To be responsible for increasing our brand and creditability as a Digital Services Business being recognised as a unique trusted partner within the industry. To be responsible for reducing the complexity and the risk for customers by helping them to make purchasing decisions that are right for them and fit the customers longer term strategy. To be responsible for driving sales, margins and delivers customer value in any kind of economic environment To be responsible for protecting premium pricing through well designed solutions sale To proactively identify key stakeholders and personas through the use of strategic account plans and use this data to strategically drive future sales opportunities. To be accountable for determining the right metrics to measure success and to identify return on investment (based on performance of the customer s business) to ensure we demonstrate how Ricoh have added value to the customers business. To be accountable for ensuring the maintenance of sales data aligned to assigned accounts updating all relevant sales systems with accurate information to enable effective analysis of opportunities, pipeline and scope of interactions within any account. To be responsible for utilising social media to promote the Ricoh brand from providing insight, gain broader high level contacts and networks to nurture future relationships. You will ideally have Significant experience in a relevant, B2B, Public Sector sales environment Demonstrable track record of clean sales and of managing the end-to-end sales process Demonstrate sufficient knowledge to articulate Ricoh s key Value Propositions (OP, OS, RGS and AS/BPS) at C suite level. Ability to accurately identify and engage with multiple key stakeholders Effective questioning and active listening Articulate with excellent presentation skills Inspires trust and confidence and creates a positive impression/has gravitas in front of customers Resilient and tenacious with the ability to calculate and manage risks where appropriate Always have an empathetic selling approach understanding the customers point of view Understands the customer s business/vertical economic drivers/customer s value drivers Commercially aware/business acumen - keeps abreast of the market Not afraid to share their views, even when they re different and potentially controversial Able to think about complex issues from a different perspective/bring fresh insight Ability to initiate and control high level debate using strong two-way communication skills. Demonstrate evidence of high level negotiation skills We are an equal opportunities employer We are open to discussing adjustments to the recruitment process if needed. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief. Striving for inclusion and diversity isn t just the right thing to do. Diverse approaches, perspectives and experiences make us more innovative, lead to better decisions and help us better understand the needs of our customers. To empower you to bring your full identity to work, we have employee-led affinity groups in LGBTQ+, gender and ethnicity that allow members to explore issues and challenges surrounding shared identities, experiences and beliefs. Click here to learn more about life at Ricoh.
Rentokil Pest Control South Africa
Guildford, Surrey
Rentokil Pest Control - Graduate Pest Control Technician Join Our Team and Make a Difference! Enjoy problem-solving and helping customers? Become a Graduate Pest Control Technician with Rentokil in Guilford Area. Full training provided, no experience necessary. Apply now! We are currently seeking a Graduate Pest Control Technician to join our dedicated team covering Guilford. Successful individuals in this role have included graduates with a science-based, business management or social science degree. If you're looking for a company that prioritises colleague development, this could be the job for you! Why Join Rentokil? Competitive Salary Package: Start with a basic salary of £26,848 per annum plus £3000 per annum London weighting allowance. Expected OTE: £34,000 per annum, with bonus and commission schemes available. Benefits: Company vehicle, fuel card, mobile phone, uniform, and RI Rewards. Work-Life Balance: Full-time, permanent role, Monday to Friday (40 hr week), with potential for up to 48 hours in the future with an increased salary. Industry-Leading Training: Receive top-notch training to support our customers' pest control needs. Graduate Pest Control Technician Role: You will start as a Pest Control Technician, with your initial 6-12 months dedicated to covering a specific geographical area. You'll provide invaluable support to customers by resolving their pest control issues while receiving comprehensive industry-recognised training. Key responsibilities include: Inspecting customer premises for signs of pests and identifying potential risks. Swiftly tackling pest problems by cleaning and removing evidence of pest behaviour. Offering valuable advice to customers on the maintenance and hygiene of their premises. Completing accurate reports after every visit. Providing exceptional customer service and upholding a professional image at all times. During the next 12-36 months, you will have an exciting opportunity to choose your career path from one of the following roles: Sales Surveyor Field Biologist Service Team Leader Key Account Manager Rentokil offers you the platform to follow your own career path while constantly learning on the job and developing your career. Requirements: A minimum 2.2 degree in a science/BSc related subject including Social Science, or a BA in Business Management, Hospitality or Tourism. A desire to work hard and have fun while meeting and interacting with customers daily. Flexibility with working patterns to support business needs. You may be required to pass a DBS check depending on the role you have applied for Benefits: Additional opportunities to earn more with regular bonus and commission schemes. Access to a company vehicle and fuel card. Salary grading system - linked to performance for those keen to develop their career within our business. Opportunity to contribute to a Private Healthcare scheme. Enrolment in our company pension scheme. Exciting discounts and cashback offers from over 3,000 retailers with RI Rewards. Overtime opportunities - potential to earn extra in overtime to meet the needs of our customers. leads commission - although this isn't a sales job, we appreciate and reward you for passing on sales leads. Employee Assistance Programme (EAP) - free to access and available 24/7 to you, your family, and friends. Long service recognition - includes an extra five days of annual leave entitlement after five years of service. Refer a Friend - earn up to £1,000 for referring someone to work for Rentokil Initial. A Company Putting "People First" Rentokil Initial (FTSE100) is one of the largest business services companies in the world, operating in over 90 countries and providing services that protect people and enhance lives. Rentokil is the world's leading commercial pest control services provider, Initial is the world's leading commercial hygiene services provider, and Ambius is the world's leading provider of plants and scenting. As a business, we focus on the Right People, doing the Right Things, and in the Right Way. We invest a lot of time and money in training and developing all our colleagues to be the best they can be, and we are always looking for talented and driven people to join our Rentokil Initial Family. Rentokil Initial are an equal opportunities employer and are committed to creating a diverse working environment. To find out how we process your data view our careers privacy policy here
Feb 28, 2026
Full time
Rentokil Pest Control - Graduate Pest Control Technician Join Our Team and Make a Difference! Enjoy problem-solving and helping customers? Become a Graduate Pest Control Technician with Rentokil in Guilford Area. Full training provided, no experience necessary. Apply now! We are currently seeking a Graduate Pest Control Technician to join our dedicated team covering Guilford. Successful individuals in this role have included graduates with a science-based, business management or social science degree. If you're looking for a company that prioritises colleague development, this could be the job for you! Why Join Rentokil? Competitive Salary Package: Start with a basic salary of £26,848 per annum plus £3000 per annum London weighting allowance. Expected OTE: £34,000 per annum, with bonus and commission schemes available. Benefits: Company vehicle, fuel card, mobile phone, uniform, and RI Rewards. Work-Life Balance: Full-time, permanent role, Monday to Friday (40 hr week), with potential for up to 48 hours in the future with an increased salary. Industry-Leading Training: Receive top-notch training to support our customers' pest control needs. Graduate Pest Control Technician Role: You will start as a Pest Control Technician, with your initial 6-12 months dedicated to covering a specific geographical area. You'll provide invaluable support to customers by resolving their pest control issues while receiving comprehensive industry-recognised training. Key responsibilities include: Inspecting customer premises for signs of pests and identifying potential risks. Swiftly tackling pest problems by cleaning and removing evidence of pest behaviour. Offering valuable advice to customers on the maintenance and hygiene of their premises. Completing accurate reports after every visit. Providing exceptional customer service and upholding a professional image at all times. During the next 12-36 months, you will have an exciting opportunity to choose your career path from one of the following roles: Sales Surveyor Field Biologist Service Team Leader Key Account Manager Rentokil offers you the platform to follow your own career path while constantly learning on the job and developing your career. Requirements: A minimum 2.2 degree in a science/BSc related subject including Social Science, or a BA in Business Management, Hospitality or Tourism. A desire to work hard and have fun while meeting and interacting with customers daily. Flexibility with working patterns to support business needs. You may be required to pass a DBS check depending on the role you have applied for Benefits: Additional opportunities to earn more with regular bonus and commission schemes. Access to a company vehicle and fuel card. Salary grading system - linked to performance for those keen to develop their career within our business. Opportunity to contribute to a Private Healthcare scheme. Enrolment in our company pension scheme. Exciting discounts and cashback offers from over 3,000 retailers with RI Rewards. Overtime opportunities - potential to earn extra in overtime to meet the needs of our customers. leads commission - although this isn't a sales job, we appreciate and reward you for passing on sales leads. Employee Assistance Programme (EAP) - free to access and available 24/7 to you, your family, and friends. Long service recognition - includes an extra five days of annual leave entitlement after five years of service. Refer a Friend - earn up to £1,000 for referring someone to work for Rentokil Initial. A Company Putting "People First" Rentokil Initial (FTSE100) is one of the largest business services companies in the world, operating in over 90 countries and providing services that protect people and enhance lives. Rentokil is the world's leading commercial pest control services provider, Initial is the world's leading commercial hygiene services provider, and Ambius is the world's leading provider of plants and scenting. As a business, we focus on the Right People, doing the Right Things, and in the Right Way. We invest a lot of time and money in training and developing all our colleagues to be the best they can be, and we are always looking for talented and driven people to join our Rentokil Initial Family. Rentokil Initial are an equal opportunities employer and are committed to creating a diverse working environment. To find out how we process your data view our careers privacy policy here
CLC, part of Axis CLC, is a national maintenance and refurbishment provider with over 1,000 employees and 13 UK offices. We support clients across the healthcare, defence, leisure, heritage, commercial and education sectors, delivering essential building services. As part of the Axis CLC group, backed by over 110 years of combined experience across the organisation, we offer responsive repairs, planned maintenance, compliance, decarbonisation and refurbishment solutions nationwide. The Role CLC is seeking an experienced and proactive Response Manager to support and lead our responsive works delivery across Huntingdon and surrounding areas. This key role will support the FDIS RAMS contract, ensuring safe, efficient and high quality service delivery while maintaining strong relationships with our client and operational teams. Responsibilities Lead and coordinate responsive maintenance work to meet KPI and contractual requirements. Work closely with engineers, supervisors and the Contract Manager to allocate resources effectively. Ensure full compliance with Health & Safety legislation, policies and RAMS documentation. Carry out site inspections, audits and safety checks to maintain high standards. Monitor performance, generate reports and identify continuous improvement opportunities. Build and maintain positive relationships with client representatives, attending regular meetings. Provide leadership, guidance and support to engineering teams, including performance management. Oversee job costing, variations and commercial documentation in line with contract requirements About You Experience managing responsive repairs or maintenance works. Strong understanding of Health & Safety compliance. Excellent organisational and planning skills. Ability to build strong relationships with clients and internal teams. Leadership experience with the ability to support and motivate teams. Effective communication and problem solving skills. Knowledge of FDIS or defence sector maintenance contracts. Technical background in engineering or building maintenance. IOSH/NEBOSH/SMSTS qualification (or equivalent). Proactive and solution focused. Calm under pressure and adaptable. Strong customer service mindset. Detail driven with high standards of delivery. What We Offer A competitive salary package Company vehicle + fuel card (business use) Pension scheme and life assurance days' holiday + bank holidays Perkbox (discounts, perks & wellbeing offers) 1 paid volunteer day £2000 refer a friend bonus after the referee passes probation Opportunities for development and progression across Axis CLC Why Axis CLC Joining Axis CLC means being part of a national team delivering essential services across housing, education, healthcare, defence and commercial property. We value insight, quality and evidence based decision making, and offer roles where your work directly influences business performance and long term growth. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal opportunity employer. If you require any adjustments during the hiring process, please let us know.
Feb 28, 2026
Full time
CLC, part of Axis CLC, is a national maintenance and refurbishment provider with over 1,000 employees and 13 UK offices. We support clients across the healthcare, defence, leisure, heritage, commercial and education sectors, delivering essential building services. As part of the Axis CLC group, backed by over 110 years of combined experience across the organisation, we offer responsive repairs, planned maintenance, compliance, decarbonisation and refurbishment solutions nationwide. The Role CLC is seeking an experienced and proactive Response Manager to support and lead our responsive works delivery across Huntingdon and surrounding areas. This key role will support the FDIS RAMS contract, ensuring safe, efficient and high quality service delivery while maintaining strong relationships with our client and operational teams. Responsibilities Lead and coordinate responsive maintenance work to meet KPI and contractual requirements. Work closely with engineers, supervisors and the Contract Manager to allocate resources effectively. Ensure full compliance with Health & Safety legislation, policies and RAMS documentation. Carry out site inspections, audits and safety checks to maintain high standards. Monitor performance, generate reports and identify continuous improvement opportunities. Build and maintain positive relationships with client representatives, attending regular meetings. Provide leadership, guidance and support to engineering teams, including performance management. Oversee job costing, variations and commercial documentation in line with contract requirements About You Experience managing responsive repairs or maintenance works. Strong understanding of Health & Safety compliance. Excellent organisational and planning skills. Ability to build strong relationships with clients and internal teams. Leadership experience with the ability to support and motivate teams. Effective communication and problem solving skills. Knowledge of FDIS or defence sector maintenance contracts. Technical background in engineering or building maintenance. IOSH/NEBOSH/SMSTS qualification (or equivalent). Proactive and solution focused. Calm under pressure and adaptable. Strong customer service mindset. Detail driven with high standards of delivery. What We Offer A competitive salary package Company vehicle + fuel card (business use) Pension scheme and life assurance days' holiday + bank holidays Perkbox (discounts, perks & wellbeing offers) 1 paid volunteer day £2000 refer a friend bonus after the referee passes probation Opportunities for development and progression across Axis CLC Why Axis CLC Joining Axis CLC means being part of a national team delivering essential services across housing, education, healthcare, defence and commercial property. We value insight, quality and evidence based decision making, and offer roles where your work directly influences business performance and long term growth. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal opportunity employer. If you require any adjustments during the hiring process, please let us know.
CHL Head Office - Management
City Of Westminster, London
Criterion Hospitality is looking for a hands on Hotel Manager to take full ownership of day to day hotel performance. This is not a desk based role. We want a visible, decisive leader who leads from the front, drives standards, improves performance quickly, and builds strong, motivated teams. You will take accountability for operations, guest experience, and commercial results - managing change confidently, controlling costs, and ensuring the hotel performs at its best every day. Salary: £50k - £55k Key Skills & Competencies Thrives under pressure, manages multiple tasks effectively, and makes sound decisions quickly. Comfortable working in a fast paced environment, prioritising tasks and resolving challenges efficiently. Able to adapt quickly, manage competing priorities, and respond proactively to issues. Performs well in a dynamic setting, balancing multiple responsibilities with strong problem solving skills. Experienced in managing high volume workloads while maintaining accuracy and attention to detail. Strong leadership, communication, and interpersonal skills. Knowledge of hotel management systems (PMS, Opera, etc.). Strong financial awareness with a focus on cost control, operational efficiency, and revenue optimisation. Typical Day to Day Responsibilities (Cost & Efficiency Focused) Review hotel occupancy and reservations, managing inventory to optimise revenue and minimise waste. Analyse daily financial reports, monitor expenditure, and identify cost saving opportunities. Manage staff rotas and labour costs while maintaining high service standards. Recommend procurement and supply orders, ensuring cost effective purchasing. Monitor operational efficiency and implement measures to reduce waste and maximise resources. Oversee housekeeping and maintenance operations to ensure efficient resource use and cost control. Address guest complaints promptly while balancing service quality with operational efficiency. Ensure compliance with all health, safety, and operational policies in a cost conscious manner. What You Bring 5-10 years' hotel or senior operational experience, ideally within budget or high volume environments (such as EasyHotel, Travelodge, Premier Inn or similar), with a hands on leadership style, proven experience driving performance and operational change, strong commercial awareness focused on costs and results, and excellent communication and practical problem solving skills.
Feb 28, 2026
Full time
Criterion Hospitality is looking for a hands on Hotel Manager to take full ownership of day to day hotel performance. This is not a desk based role. We want a visible, decisive leader who leads from the front, drives standards, improves performance quickly, and builds strong, motivated teams. You will take accountability for operations, guest experience, and commercial results - managing change confidently, controlling costs, and ensuring the hotel performs at its best every day. Salary: £50k - £55k Key Skills & Competencies Thrives under pressure, manages multiple tasks effectively, and makes sound decisions quickly. Comfortable working in a fast paced environment, prioritising tasks and resolving challenges efficiently. Able to adapt quickly, manage competing priorities, and respond proactively to issues. Performs well in a dynamic setting, balancing multiple responsibilities with strong problem solving skills. Experienced in managing high volume workloads while maintaining accuracy and attention to detail. Strong leadership, communication, and interpersonal skills. Knowledge of hotel management systems (PMS, Opera, etc.). Strong financial awareness with a focus on cost control, operational efficiency, and revenue optimisation. Typical Day to Day Responsibilities (Cost & Efficiency Focused) Review hotel occupancy and reservations, managing inventory to optimise revenue and minimise waste. Analyse daily financial reports, monitor expenditure, and identify cost saving opportunities. Manage staff rotas and labour costs while maintaining high service standards. Recommend procurement and supply orders, ensuring cost effective purchasing. Monitor operational efficiency and implement measures to reduce waste and maximise resources. Oversee housekeeping and maintenance operations to ensure efficient resource use and cost control. Address guest complaints promptly while balancing service quality with operational efficiency. Ensure compliance with all health, safety, and operational policies in a cost conscious manner. What You Bring 5-10 years' hotel or senior operational experience, ideally within budget or high volume environments (such as EasyHotel, Travelodge, Premier Inn or similar), with a hands on leadership style, proven experience driving performance and operational change, strong commercial awareness focused on costs and results, and excellent communication and practical problem solving skills.
Career Choices Dewis Gyrfa Ltd
Warrington, Cheshire
Exciting new opportunity available in Warrington Due to the continued growth and increased operational needs, we are looking to recruit a dedicated and proactive Site Manager to join the team. Duties include: Ensuring the security, safety and cleanliness of the school buildings and grounds Opening and locking the premises daily as the registered key holder Carrying out routine health & safety checks Completing minor repairs, maintenance tasks and coordinating cleaning/improvement works Maintaining housekeeping standards across the site, including grounds maintenance and litter picking Setting up rooms for school activities and assisting with portering duties Operating the school minibus: daily checks, cleaning, maintenance logs and transporting pupils Responding promptly to any issues affecting site safety, security or maintenance Working Hours Monday Thursday: 07:00-11:00 & 14:30-18:00 Friday: 07:00-11:00 & 14:30-16:30 Full-time, 36 hours per week, split shift. Additional Information This role offers a stable, long term career opportunity with excellent holiday entitlement (25 days plus bank holidays) and ongoing professional development. To apply, please contact the industrial desk on . The Best Connection is acting as an Employment Agency in relation to this vacancy. Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
Feb 28, 2026
Full time
Exciting new opportunity available in Warrington Due to the continued growth and increased operational needs, we are looking to recruit a dedicated and proactive Site Manager to join the team. Duties include: Ensuring the security, safety and cleanliness of the school buildings and grounds Opening and locking the premises daily as the registered key holder Carrying out routine health & safety checks Completing minor repairs, maintenance tasks and coordinating cleaning/improvement works Maintaining housekeeping standards across the site, including grounds maintenance and litter picking Setting up rooms for school activities and assisting with portering duties Operating the school minibus: daily checks, cleaning, maintenance logs and transporting pupils Responding promptly to any issues affecting site safety, security or maintenance Working Hours Monday Thursday: 07:00-11:00 & 14:30-18:00 Friday: 07:00-11:00 & 14:30-16:30 Full-time, 36 hours per week, split shift. Additional Information This role offers a stable, long term career opportunity with excellent holiday entitlement (25 days plus bank holidays) and ongoing professional development. To apply, please contact the industrial desk on . The Best Connection is acting as an Employment Agency in relation to this vacancy. Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).