Job Title: IT Infrastructure Engineer Location: Any UK Site Our Vision & Why It Matters At Alexander Dennis, our vision is to lead the evolution of sustainable on road mass transportation and mobility. We design, deliver, and support market leading buses and coaches that help reduce emissions, improve air quality, and keep communities connected. Every role contributes to that mission whether you're engineering, driving sales, improving production, or supporting our customers. What You'll Do As a core member of the Infrastructure team, you'll be responsible for the design, implementation, and ongoing support of our on premise and cloud infrastructure. You'll work closely with the IT Infrastructure Manager and Cyber Security Manager to ensure our systems are not only high performing and resilient, but also secure by design. Your day to day will include: Managing and maintaining servers, storage, networking, and virtualisation platforms Leading patch management, system upgrades, and infrastructure automation initiatives Supporting cloud infrastructure (e.g., Azure, M365) and hybrid environments Implementing hardening standards and security controls across infrastructure Familiarity with SIEM, EDR, and other security technologies Collaborating on incident response, vulnerability remediation, and cyber investigations Contributing to infrastructure and security roadmaps, policies, and best practices What We're Looking For We're looking for a proactive and technically skilled IT Infrastructure Engineer to help us build, secure, and maintain the systems that keep our business running safely and efficiently. Strong experience in infrastructure engineering across Windows environments Strong experience in implementing and managing technologies such as Active Directory, Windows Servers, MS SQL, Citrix, Cisco switching, firewalls, DMZ, and cloud platforms like AWS Solid understanding of networking, firewalls, and cloud platforms (Azure preferred) Hands on experience with patching, monitoring, backup, and disaster recovery Experience with cyber security principles, tools, and frameworks A proactive mindset with a passion for continuous improvement and automation Bonus if you have: Experience managing Microsoft 365 environments, email filtering, large file transfer applications, and a passion for building new processes that make infrastructure more secure and resilient. What We Offer You'll be part of a collaborative, forward thinking team where infrastructure and cyber security go hand in hand. We offer a flexible working environment, opportunities for professional development, and the chance to make a real impact on the resilience and security of the Alexander Dennis technology landscape. Because we know that to deliver on our vision, people have to feel supported and inspired: Impact: Be part of something that's changing cities, improving air quality, helping public transport evolve. Development & Growth: Training programmes, mentorship, opportunities to take on new roles, broaden skills. Culture & Belonging: An inclusive environment; your voice matters; we treat people fairly. Perks & Benefits: Competitive salary, pension, wellbeing support, cycle to work scheme, enhanced maternity and paternity benefits. Our Values - What Guides Us These are more than words on a page, they shape how we work, what we stand for, and how we build trust with our customers, communities, and each other. Safety: The health and wellbeing of our team members, and the safety of our products, are our top priority. Quality: We strive for excellence in our products, services, and all that we do. Integrity: We act with honesty, transparency and integrity, treating each other with respect in a diverse, equitable and inclusive workplace. Accountability: We take responsibility for our actions, seeking to build trust and earn a reputation for excellence and reliability. Teamwork: We work with our team members, our supplier partners, and our customers to pursue mutual benefits. Sustainability: We seek long term success for our business, our communities, and the environment through responsible sourcing, lean manufacturing, and sustainable operations. How to Apply If you see yourself growing with Alexander Dennis and contributing to our vision, we'd love to hear from you. Please complete our online application form and attach your CV. We care deeply about being inclusive and we encourage applications from people with diverse backgrounds and experiences. If you are an internal applicant, you have a responsibility to inform your current line/department manager and local human resources representative before applying for the role. Due to the volume of vacancies and applications, we would prefer that you submit your application online. If however, you require an alternative method of applying, please give us call on or email .
Dec 13, 2025
Full time
Job Title: IT Infrastructure Engineer Location: Any UK Site Our Vision & Why It Matters At Alexander Dennis, our vision is to lead the evolution of sustainable on road mass transportation and mobility. We design, deliver, and support market leading buses and coaches that help reduce emissions, improve air quality, and keep communities connected. Every role contributes to that mission whether you're engineering, driving sales, improving production, or supporting our customers. What You'll Do As a core member of the Infrastructure team, you'll be responsible for the design, implementation, and ongoing support of our on premise and cloud infrastructure. You'll work closely with the IT Infrastructure Manager and Cyber Security Manager to ensure our systems are not only high performing and resilient, but also secure by design. Your day to day will include: Managing and maintaining servers, storage, networking, and virtualisation platforms Leading patch management, system upgrades, and infrastructure automation initiatives Supporting cloud infrastructure (e.g., Azure, M365) and hybrid environments Implementing hardening standards and security controls across infrastructure Familiarity with SIEM, EDR, and other security technologies Collaborating on incident response, vulnerability remediation, and cyber investigations Contributing to infrastructure and security roadmaps, policies, and best practices What We're Looking For We're looking for a proactive and technically skilled IT Infrastructure Engineer to help us build, secure, and maintain the systems that keep our business running safely and efficiently. Strong experience in infrastructure engineering across Windows environments Strong experience in implementing and managing technologies such as Active Directory, Windows Servers, MS SQL, Citrix, Cisco switching, firewalls, DMZ, and cloud platforms like AWS Solid understanding of networking, firewalls, and cloud platforms (Azure preferred) Hands on experience with patching, monitoring, backup, and disaster recovery Experience with cyber security principles, tools, and frameworks A proactive mindset with a passion for continuous improvement and automation Bonus if you have: Experience managing Microsoft 365 environments, email filtering, large file transfer applications, and a passion for building new processes that make infrastructure more secure and resilient. What We Offer You'll be part of a collaborative, forward thinking team where infrastructure and cyber security go hand in hand. We offer a flexible working environment, opportunities for professional development, and the chance to make a real impact on the resilience and security of the Alexander Dennis technology landscape. Because we know that to deliver on our vision, people have to feel supported and inspired: Impact: Be part of something that's changing cities, improving air quality, helping public transport evolve. Development & Growth: Training programmes, mentorship, opportunities to take on new roles, broaden skills. Culture & Belonging: An inclusive environment; your voice matters; we treat people fairly. Perks & Benefits: Competitive salary, pension, wellbeing support, cycle to work scheme, enhanced maternity and paternity benefits. Our Values - What Guides Us These are more than words on a page, they shape how we work, what we stand for, and how we build trust with our customers, communities, and each other. Safety: The health and wellbeing of our team members, and the safety of our products, are our top priority. Quality: We strive for excellence in our products, services, and all that we do. Integrity: We act with honesty, transparency and integrity, treating each other with respect in a diverse, equitable and inclusive workplace. Accountability: We take responsibility for our actions, seeking to build trust and earn a reputation for excellence and reliability. Teamwork: We work with our team members, our supplier partners, and our customers to pursue mutual benefits. Sustainability: We seek long term success for our business, our communities, and the environment through responsible sourcing, lean manufacturing, and sustainable operations. How to Apply If you see yourself growing with Alexander Dennis and contributing to our vision, we'd love to hear from you. Please complete our online application form and attach your CV. We care deeply about being inclusive and we encourage applications from people with diverse backgrounds and experiences. If you are an internal applicant, you have a responsibility to inform your current line/department manager and local human resources representative before applying for the role. Due to the volume of vacancies and applications, we would prefer that you submit your application online. If however, you require an alternative method of applying, please give us call on or email .
Overview Cyber Security Engineer Up to £42,500 Essex/Hybrid (2/3 days on site/remote) Who's it for We are proud to be partnering with a fast growing Private Equity backed IT Services Provider. An established technology business now into the early stages of their high growth journey and looking to hire another cyber security engineer. The role This offers a unique opportunity to join a cyber security team and work in a varied security engineer role that will see you perform; customer security assessments to review their posture in line with cyber essentials plus, manage security alerts, take security support needs from the service desk teams, work with the managed SOC team, conduct vulnerability scans, pen testing exercises and look into why support ticket scenarios have flagged a security risk through to working on ransomware breaches alongside the security manager. It would suit any experienced SOC analysts, security engineers who are bored in a repetitive role and want to really widen their security knowledge and day to day variety outside a straight SOC environment. What you need An understanding of MFA, security incident tickets, AD/Entra ID Identities and M365 security/Cond Access An understanding of Cyber Essentials and the confidence to learn/undertake customer cyber security assessments/reviews An appreciation of the SOC teams responsibilities to work with the SOC team on incidents Vulnerability scanning Penetration testing An appreciation of broader cyber security engineering A background in customer support ideally with M365, Identity/Access etc Good communication and documentation skills In return you will join this growth focussed technology services organisation as they look to build out their customer security offerings and services over time. Applicants must be based in a commutable distance in Essex or the surrounding locations only with 2 days required in the office a week. For more information please apply or reach out direct to Jamie Elliss.
Dec 13, 2025
Full time
Overview Cyber Security Engineer Up to £42,500 Essex/Hybrid (2/3 days on site/remote) Who's it for We are proud to be partnering with a fast growing Private Equity backed IT Services Provider. An established technology business now into the early stages of their high growth journey and looking to hire another cyber security engineer. The role This offers a unique opportunity to join a cyber security team and work in a varied security engineer role that will see you perform; customer security assessments to review their posture in line with cyber essentials plus, manage security alerts, take security support needs from the service desk teams, work with the managed SOC team, conduct vulnerability scans, pen testing exercises and look into why support ticket scenarios have flagged a security risk through to working on ransomware breaches alongside the security manager. It would suit any experienced SOC analysts, security engineers who are bored in a repetitive role and want to really widen their security knowledge and day to day variety outside a straight SOC environment. What you need An understanding of MFA, security incident tickets, AD/Entra ID Identities and M365 security/Cond Access An understanding of Cyber Essentials and the confidence to learn/undertake customer cyber security assessments/reviews An appreciation of the SOC teams responsibilities to work with the SOC team on incidents Vulnerability scanning Penetration testing An appreciation of broader cyber security engineering A background in customer support ideally with M365, Identity/Access etc Good communication and documentation skills In return you will join this growth focussed technology services organisation as they look to build out their customer security offerings and services over time. Applicants must be based in a commutable distance in Essex or the surrounding locations only with 2 days required in the office a week. For more information please apply or reach out direct to Jamie Elliss.
IT/Telco Solutions Engineer - Aberdeen £40,000 + Van Home-Based with Travel Shape the Future of IT Infrastructure Are you an IT professional who thrives on variety, enjoys solving complex technical challenges, and wants to work with cutting-edge technology across diverse client environments? Focus Group is looking for a Solutions Engineer in the Aberdeen area to join our growing team in Scotland. About the Role As a Solutions Engineer, you'll be the technical expert our clients rely on. You'll split your time between remote support and onsite delivery, working with everyone from ambitious SMEs to large enterprises. This isn't a desk job-you'll lead project implementations, troubleshoot complex issues, and mentor other engineers while continuously expanding your technical expertise. What You'll Be Doing: Leading the delivery of IT projects from small upgrades to major infrastructure transformations Acting as the go-to expert in your specialism, handling escalations and complex technical challenges Designing and implementing best-practice solutions across networking, cloud, voice, or server infrastructure Conducting site surveys, audits, and technical scoping sessions with clients Collaborating with project managers, 3rd line engineers, and service desk teams Developing training materials and documentation to share your expertise across the business Building lasting relationships with clients through exceptional technical delivery and customer service What We're Looking For You'll need: Proven experience in IT & Telecoms support or delivery roles Subject matter expert-level knowledge in at least one of these areas: Networking: VLANs, routing, wireless, Ekahau, Meraki, SonicWall, Cisco, Aruba Voice Systems: SIP, hosted voice, Gamma, LG, Mitel, Avaya Server & Storage: Windows Server, Hyper-V, VMware, M365, Azure Cloud Technologies: M365, Azure, Intune, SharePoint Excellent communication skills and meticulous attention to detail A full UK driving licence and flexibility for occasional overnight stays on larger projects Strong troubleshooting abilities and a genuine passion for staying ahead of technology trends Bonus points for: Experience in a managed service provider environment Industry certifications (Microsoft, Cisco, Meraki, SonicWall, Aruba) Active Microsoft certifications (MS101, MS100, AZ104, AZ140) Why Focus Group? Focus Group is a 1,300-strong Microsoft technology partner and managed service provider backed by HG Capital. We're experiencing significant growth and investing heavily in our people and capabilities. When you join us, you're not just taking a job-you're joining a company with ambitious plans and clear career pathways. What's in it for you: Competitive salary of £40,000 + overtime and on-call Company van with fuel card Home-based role with autonomy and trust Genuine career progression opportunities into Team Manager, Technical Consultant, or Technical Pre-Sales roles Exposure to diverse technologies and challenging projects that will accelerate your development Work with enterprise-level clients while maintaining the agility of a growing organization Investment in your professional development and certifications Ready to Apply? If you're looking for a role that combines technical depth with variety, autonomy with collaboration, and professional growth with real responsibility, we'd love to hear from you. Location: Aberdeen (Home-based with frequent client site visits across the region)
Dec 13, 2025
Full time
IT/Telco Solutions Engineer - Aberdeen £40,000 + Van Home-Based with Travel Shape the Future of IT Infrastructure Are you an IT professional who thrives on variety, enjoys solving complex technical challenges, and wants to work with cutting-edge technology across diverse client environments? Focus Group is looking for a Solutions Engineer in the Aberdeen area to join our growing team in Scotland. About the Role As a Solutions Engineer, you'll be the technical expert our clients rely on. You'll split your time between remote support and onsite delivery, working with everyone from ambitious SMEs to large enterprises. This isn't a desk job-you'll lead project implementations, troubleshoot complex issues, and mentor other engineers while continuously expanding your technical expertise. What You'll Be Doing: Leading the delivery of IT projects from small upgrades to major infrastructure transformations Acting as the go-to expert in your specialism, handling escalations and complex technical challenges Designing and implementing best-practice solutions across networking, cloud, voice, or server infrastructure Conducting site surveys, audits, and technical scoping sessions with clients Collaborating with project managers, 3rd line engineers, and service desk teams Developing training materials and documentation to share your expertise across the business Building lasting relationships with clients through exceptional technical delivery and customer service What We're Looking For You'll need: Proven experience in IT & Telecoms support or delivery roles Subject matter expert-level knowledge in at least one of these areas: Networking: VLANs, routing, wireless, Ekahau, Meraki, SonicWall, Cisco, Aruba Voice Systems: SIP, hosted voice, Gamma, LG, Mitel, Avaya Server & Storage: Windows Server, Hyper-V, VMware, M365, Azure Cloud Technologies: M365, Azure, Intune, SharePoint Excellent communication skills and meticulous attention to detail A full UK driving licence and flexibility for occasional overnight stays on larger projects Strong troubleshooting abilities and a genuine passion for staying ahead of technology trends Bonus points for: Experience in a managed service provider environment Industry certifications (Microsoft, Cisco, Meraki, SonicWall, Aruba) Active Microsoft certifications (MS101, MS100, AZ104, AZ140) Why Focus Group? Focus Group is a 1,300-strong Microsoft technology partner and managed service provider backed by HG Capital. We're experiencing significant growth and investing heavily in our people and capabilities. When you join us, you're not just taking a job-you're joining a company with ambitious plans and clear career pathways. What's in it for you: Competitive salary of £40,000 + overtime and on-call Company van with fuel card Home-based role with autonomy and trust Genuine career progression opportunities into Team Manager, Technical Consultant, or Technical Pre-Sales roles Exposure to diverse technologies and challenging projects that will accelerate your development Work with enterprise-level clients while maintaining the agility of a growing organization Investment in your professional development and certifications Ready to Apply? If you're looking for a role that combines technical depth with variety, autonomy with collaboration, and professional growth with real responsibility, we'd love to hear from you. Location: Aberdeen (Home-based with frequent client site visits across the region)
Overview Cloud Decisions are working with a high growth Microsoft Partner who are looking for an experienced Microsoft 365 Project Engineer to join thier team to support on the delviery of key customer projects. You will be responsible for delivering and implementing Microsoft 365 solutions for SMB/SMC clients, including M365 Tennant migrations, Exchange / Mailbox migrations, Intune, Azure / MFA / Conditional Access and other related technologies. You will also provide technical support and guidance to clients and internal teams throughout the project lifecycle. Contract Inside IR35 Contract 6 week contract Remote working Work with a high growth Microsoft Partner Up to £400 per day Experience Required You will be an experienced M365 Project Engineer, ideally with experience working in a customer facing MSP environment with experience across: Microsoft 365 project delivery / implementation Strong knowledge of Microsoft 365 products and services, especially Exchange Online, Intune and Azure AD Experience in migrating mailboxes from on-premise or other cloud platforms to Exchange Online Experience in configuring and managing Intune policies and devices Experience in setting up and enforcing Azure / MFA / Conditional Access rules and policies Experience with Sharepoint Experience in troubleshooting and resolving Microsoft 365 issues On-premise infrastructure skills (nice to have) What to do next simply get in touch/apply here! Cloud Decisions are proud to be part of Microsoft UK's Partner Talent Services and able to you to connect with some of the best cloud career opportunities within the Microsoft Partner Network. Our Talent Specialists are also Microsoft certified in Microsoft Azure and Microsoft 365, allowing us to have conversations at depth with you about your technical/consulting experience. Whether this role is right for you or not we can also connect you with other opportunities to suit your background
Dec 13, 2025
Full time
Overview Cloud Decisions are working with a high growth Microsoft Partner who are looking for an experienced Microsoft 365 Project Engineer to join thier team to support on the delviery of key customer projects. You will be responsible for delivering and implementing Microsoft 365 solutions for SMB/SMC clients, including M365 Tennant migrations, Exchange / Mailbox migrations, Intune, Azure / MFA / Conditional Access and other related technologies. You will also provide technical support and guidance to clients and internal teams throughout the project lifecycle. Contract Inside IR35 Contract 6 week contract Remote working Work with a high growth Microsoft Partner Up to £400 per day Experience Required You will be an experienced M365 Project Engineer, ideally with experience working in a customer facing MSP environment with experience across: Microsoft 365 project delivery / implementation Strong knowledge of Microsoft 365 products and services, especially Exchange Online, Intune and Azure AD Experience in migrating mailboxes from on-premise or other cloud platforms to Exchange Online Experience in configuring and managing Intune policies and devices Experience in setting up and enforcing Azure / MFA / Conditional Access rules and policies Experience with Sharepoint Experience in troubleshooting and resolving Microsoft 365 issues On-premise infrastructure skills (nice to have) What to do next simply get in touch/apply here! Cloud Decisions are proud to be part of Microsoft UK's Partner Talent Services and able to you to connect with some of the best cloud career opportunities within the Microsoft Partner Network. Our Talent Specialists are also Microsoft certified in Microsoft Azure and Microsoft 365, allowing us to have conversations at depth with you about your technical/consulting experience. Whether this role is right for you or not we can also connect you with other opportunities to suit your background
Are you looking for an exciting new opportunity? Join a company that began its journey in 2013, initially serving accountancy firms as its first clients. Since then, it has grown to host over 200 practices, now specialising in IT hosting for SMEs, accountants, MSPs, and software vendors. While the team has expanded, and they've gained an office along the way, their core principles remain unchanged. The experience and knowledge gained over the years have made them true experts within the sector, from managing software updates to ensuring enhanced security. Through dedication and quality service, they have earned the trust of key accounting software vendors and are proud to be recognised as premier partners with industry leaders like Virtual Cabinet. If you would like to learn more about this opportunity, feel free to reach out and apply today! Responsibilities Supporting Microsoft environments across Windows Server, AD, RDS, Exchange & Hyper-V Handling a wide range of support queries (1st-3rd line) via phone, email, and ticketing Troubleshooting complex network issues (Firewalls, DNS, VPNs, VLANs, etc.) Maintaining backup and disaster recovery solutions Working on customer projects and systems upgrades Occasionally visiting UK data centres and participating in out-of-hours work (paid overtime) Skills/Must have General IT experience M365 Driver's License and own Vehicle Salary £26,000 - £32,000 Basic Salary Per Annum
Dec 12, 2025
Full time
Are you looking for an exciting new opportunity? Join a company that began its journey in 2013, initially serving accountancy firms as its first clients. Since then, it has grown to host over 200 practices, now specialising in IT hosting for SMEs, accountants, MSPs, and software vendors. While the team has expanded, and they've gained an office along the way, their core principles remain unchanged. The experience and knowledge gained over the years have made them true experts within the sector, from managing software updates to ensuring enhanced security. Through dedication and quality service, they have earned the trust of key accounting software vendors and are proud to be recognised as premier partners with industry leaders like Virtual Cabinet. If you would like to learn more about this opportunity, feel free to reach out and apply today! Responsibilities Supporting Microsoft environments across Windows Server, AD, RDS, Exchange & Hyper-V Handling a wide range of support queries (1st-3rd line) via phone, email, and ticketing Troubleshooting complex network issues (Firewalls, DNS, VPNs, VLANs, etc.) Maintaining backup and disaster recovery solutions Working on customer projects and systems upgrades Occasionally visiting UK data centres and participating in out-of-hours work (paid overtime) Skills/Must have General IT experience M365 Driver's License and own Vehicle Salary £26,000 - £32,000 Basic Salary Per Annum
Job Title: IT Infrastructure Engineer Location: Any UK Site Our Vision & Why It Matters At Alexander Dennis, our vision is to lead the evolution of sustainable on road mass transportation and mobility. We design, deliver, and support market leading buses and coaches that help reduce emissions, improve air quality, and keep communities connected. Every role contributes to that mission whether you're engineering, driving sales, improving production, or supporting our customers. What You'll Do As a core member of the Infrastructure team, you'll be responsible for the design, implementation, and ongoing support of our on premise and cloud infrastructure. You'll work closely with the IT Infrastructure Manager and Cyber Security Manager to ensure our systems are not only high performing and resilient, but also secure by design. Your day to day will include: Managing and maintaining servers, storage, networking, and virtualisation platforms Leading patch management, system upgrades, and infrastructure automation initiatives Supporting cloud infrastructure (e.g., Azure, M365) and hybrid environments Implementing hardening standards and security controls across infrastructure Familiarity with SIEM, EDR, and other security technologies Collaborating on incident response, vulnerability remediation, and cyber investigations Contributing to infrastructure and security roadmaps, policies, and best practices What We're Looking For We're looking for a proactive and technically skilled IT Infrastructure Engineer to help us build, secure, and maintain the systems that keep our business running safely and efficiently. Strong experience in infrastructure engineering across Windows environments Strong experience in implementing and managing technologies such as Active Directory, Windows Servers, MS SQL, Citrix, Cisco switching, firewalls, DMZ, and cloud platforms like AWS Solid understanding of networking, firewalls, and cloud platforms (Azure preferred) Hands on experience with patching, monitoring, backup, and disaster recovery Experience with cyber security principles, tools, and frameworks A proactive mindset with a passion for continuous improvement and automation Bonus if you have: Experience managing Microsoft 365 environments, email filtering, large file transfer applications, and a passion for building new processes that make infrastructure more secure and resilient. What We Offer You'll be part of a collaborative, forward thinking team where infrastructure and cyber security go hand in hand. We offer a flexible working environment, opportunities for professional development, and the chance to make a real impact on the resilience and security of the Alexander Dennis technology landscape. Because we know that to deliver on our vision, people have to feel supported and inspired: Impact: Be part of something that's changing cities, improving air quality, helping public transport evolve. Development & Growth: Training programmes, mentorship, opportunities to take on new roles, broaden skills. Culture & Belonging: An inclusive environment; your voice matters; we treat people fairly. Perks & Benefits: Competitive salary, pension, wellbeing support, cycle to work scheme, enhanced maternity and paternity benefits. Our Values - What Guides Us These are more than words on a page, they shape how we work, what we stand for, and how we build trust with our customers, communities, and each other. Safety: The health and wellbeing of our team members, and the safety of our products, are our top priority. Quality: We strive for excellence in our products, services, and all that we do. Integrity: We act with honesty, transparency and integrity, treating each other with respect in a diverse, equitable and inclusive workplace. Accountability: We take responsibility for our actions, seeking to build trust and earn a reputation for excellence and reliability. Teamwork: We work with our team members, our supplier partners, and our customers to pursue mutual benefits. Sustainability: We seek long term success for our business, our communities, and the environment through responsible sourcing, lean manufacturing, and sustainable operations. How to Apply If you see yourself growing with Alexander Dennis and contributing to our vision, we'd love to hear from you. Please complete our online application form and attach your CV. We care deeply about being inclusive and we encourage applications from people with diverse backgrounds and experiences. If you are an internal applicant, you have a responsibility to inform your current line/department manager and local human resources representative before applying for the role. Due to the volume of vacancies and applications, we would prefer that you submit your application online. If however, you require an alternative method of applying, please give us call on or email .
Dec 12, 2025
Full time
Job Title: IT Infrastructure Engineer Location: Any UK Site Our Vision & Why It Matters At Alexander Dennis, our vision is to lead the evolution of sustainable on road mass transportation and mobility. We design, deliver, and support market leading buses and coaches that help reduce emissions, improve air quality, and keep communities connected. Every role contributes to that mission whether you're engineering, driving sales, improving production, or supporting our customers. What You'll Do As a core member of the Infrastructure team, you'll be responsible for the design, implementation, and ongoing support of our on premise and cloud infrastructure. You'll work closely with the IT Infrastructure Manager and Cyber Security Manager to ensure our systems are not only high performing and resilient, but also secure by design. Your day to day will include: Managing and maintaining servers, storage, networking, and virtualisation platforms Leading patch management, system upgrades, and infrastructure automation initiatives Supporting cloud infrastructure (e.g., Azure, M365) and hybrid environments Implementing hardening standards and security controls across infrastructure Familiarity with SIEM, EDR, and other security technologies Collaborating on incident response, vulnerability remediation, and cyber investigations Contributing to infrastructure and security roadmaps, policies, and best practices What We're Looking For We're looking for a proactive and technically skilled IT Infrastructure Engineer to help us build, secure, and maintain the systems that keep our business running safely and efficiently. Strong experience in infrastructure engineering across Windows environments Strong experience in implementing and managing technologies such as Active Directory, Windows Servers, MS SQL, Citrix, Cisco switching, firewalls, DMZ, and cloud platforms like AWS Solid understanding of networking, firewalls, and cloud platforms (Azure preferred) Hands on experience with patching, monitoring, backup, and disaster recovery Experience with cyber security principles, tools, and frameworks A proactive mindset with a passion for continuous improvement and automation Bonus if you have: Experience managing Microsoft 365 environments, email filtering, large file transfer applications, and a passion for building new processes that make infrastructure more secure and resilient. What We Offer You'll be part of a collaborative, forward thinking team where infrastructure and cyber security go hand in hand. We offer a flexible working environment, opportunities for professional development, and the chance to make a real impact on the resilience and security of the Alexander Dennis technology landscape. Because we know that to deliver on our vision, people have to feel supported and inspired: Impact: Be part of something that's changing cities, improving air quality, helping public transport evolve. Development & Growth: Training programmes, mentorship, opportunities to take on new roles, broaden skills. Culture & Belonging: An inclusive environment; your voice matters; we treat people fairly. Perks & Benefits: Competitive salary, pension, wellbeing support, cycle to work scheme, enhanced maternity and paternity benefits. Our Values - What Guides Us These are more than words on a page, they shape how we work, what we stand for, and how we build trust with our customers, communities, and each other. Safety: The health and wellbeing of our team members, and the safety of our products, are our top priority. Quality: We strive for excellence in our products, services, and all that we do. Integrity: We act with honesty, transparency and integrity, treating each other with respect in a diverse, equitable and inclusive workplace. Accountability: We take responsibility for our actions, seeking to build trust and earn a reputation for excellence and reliability. Teamwork: We work with our team members, our supplier partners, and our customers to pursue mutual benefits. Sustainability: We seek long term success for our business, our communities, and the environment through responsible sourcing, lean manufacturing, and sustainable operations. How to Apply If you see yourself growing with Alexander Dennis and contributing to our vision, we'd love to hear from you. Please complete our online application form and attach your CV. We care deeply about being inclusive and we encourage applications from people with diverse backgrounds and experiences. If you are an internal applicant, you have a responsibility to inform your current line/department manager and local human resources representative before applying for the role. Due to the volume of vacancies and applications, we would prefer that you submit your application online. If however, you require an alternative method of applying, please give us call on or email .
A global technology organization is seeking a Senior Systems Engineer who will be responsible for driving the design and adoption of collaboration technologies like Microsoft M365. The ideal candidate will have over 6 years of experience in similar roles within complex, global environments, focusing on technology strategy and implementation. You will work closely with teams to ensure efficient operations and innovative solutions that enhance productivity. This role supports a blended working pattern, combining remote and office engagements.
Dec 12, 2025
Full time
A global technology organization is seeking a Senior Systems Engineer who will be responsible for driving the design and adoption of collaboration technologies like Microsoft M365. The ideal candidate will have over 6 years of experience in similar roles within complex, global environments, focusing on technology strategy and implementation. You will work closely with teams to ensure efficient operations and innovative solutions that enhance productivity. This role supports a blended working pattern, combining remote and office engagements.
Initially based from the office, but hybrid after 3 months. Company description Focus on M365 New role based on company growth and tech investment Free access to company holiday homes Buy & sell holidays Discretionary annual bonus plus an additional Shared Reward Bonus Matched pension contribution Health cash plan plus Private medical insurance Life assurance and Critical illness cover Travel season ticket loans and Ride to work scheme Free local gym access Local bar / restaurant discounts Please note: whilst this role is ultimately hybrid; during the first three months, you will be based full time from the office whilst you get up to speed. We re Together. For over 50 years, we ve helped thousands of people, businesses and professionals unlock their property ambitions with our common-sense approach to mortgages and secured loans. We take the time to understand our customers and our door is always open, so we can often help when other lenders can t or won t. Based in Cheadle, Cheshire, our 800 colleagues help our customers throughout the UK, backed by the power of a £7.8 billion loan book. Job Description Together is going through a time of Tech transformation as we implement our new business wide platform. This is an exciting time as we build our teams and capabilities around new technology, much of it AI focused. We are looking for a Business Platform Engineers to work within our 'Colleague Tech Platforms' team. This role will be key in shaping a dynamic digital workspace by deploying, maintaining, and supporting a suite of SaaS-based tools and be focused on Microsoft 365 suite: Mail, SharePoint, OneDrive, Teams, Office Apps, Enterprise Applications, Copilots, eDiscovery and Purview. You will be collaborating closely with cross-functional teams to deliver well-architected, scalable solutions that align with industry best practices and enhance the colleague experience. We have the foundations in place, but you will be coming in at a point where you'll have the opportunity to shape the way we do things and make a genuine impact. This role requires you to be able to get to our offices in Cheadle (South Manchester) 3 days per week. However, we do ask that you are in 5 days for the first three months. Qualifications we are looking for a seasoned Business Platform Engineer with experience in business process re-engineering experience in Microsoft 365 suite: Mail, SharePoint, OneDrive, Teams, Office Apps, Enterprise Applications, Copilots, eDiscovery and Purview. We don't expect you to be an expert in all of the skills and experiences listed below, but if you do have a good blend of them, then we encourage you to apply: Microsoft 365 Governance & Compliance Experience with M365 governance frameworks, including retention policies, data loss prevention (DLP), and compliance centre configurations. Identity & Access Management (IAM) Familiarity with conditional access policies, role-based access control (RBAC), and identity lifecycle management via Azure Entra ID (Active Directory) Single Sign-On (SSO) / MFA configuration and integration. SaaS Integration & API Usage Ability to integrate SaaS platforms using APIs, connectors, and automation tools (e.g., Power Platform). Monitoring & Observability Tools Experience with tools like Azure Monitor, Splunk or New Relic for proactive service monitoring and incident response. End-User Experience Optimization Understanding of digital experience monitoring and techniques to improve usability M365 and other SaaS tools. Change Enablement Ability to support change management efforts, including training, communications, and stakeholder engagement to drive adoption of new tools. Licensing & Cost Optimization Awareness of licensing models for M365 and other SaaS platforms, with experience in optimizing usage and cost. Environment build and application configuration InTune & AutoPilot End-User Support Demonstrated experience in providing assistance to end users, resolving a wide range of issues across hardware, software, and networks. Team Collaboration Proven ability to work effectively within cross-functional teams, contributing to shared goals and fostering a supportive team culture. DevOps & Agile Practices Hands-on experience with DevOps tools and workflows, coupled with a solid understanding of Agile methodologies and iterative dev cycles. Analytical & Problem-Solving Skills Strong capability to analyse complex technical problems, identify root causes, & implement solutions in high-pressure environments. Application Lifecycle Management Extensive experience managing applications throughout their lifecycle; deployment, maintenance, issue resolution, performance. Accountability & Delivery Focus Highly dependable and results-oriented, with a consistent track record of meeting deadlines and delivering high-quality outcomes. Interpersonal & Adaptability Skills Excellent communication and interpersonal skills, with a flexible approach to changing priorities, technology, and business needs. Azure / Terraform Qualifications Preferred Additional Information If you feel you have some of the skills mentioned above, but not all, please do still apply and we would be happy to have a further discussion with you in regards to your suitability for the role. Together embraces diversity and inclusion, and are proud to be an equal opportunity workplace. Not only do we welcome difference we celebrate it, support it and really value our colleagues for who they are. We are committed to building a team that represents a variety of backgrounds, perspectives and skills. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
Dec 11, 2025
Full time
Initially based from the office, but hybrid after 3 months. Company description Focus on M365 New role based on company growth and tech investment Free access to company holiday homes Buy & sell holidays Discretionary annual bonus plus an additional Shared Reward Bonus Matched pension contribution Health cash plan plus Private medical insurance Life assurance and Critical illness cover Travel season ticket loans and Ride to work scheme Free local gym access Local bar / restaurant discounts Please note: whilst this role is ultimately hybrid; during the first three months, you will be based full time from the office whilst you get up to speed. We re Together. For over 50 years, we ve helped thousands of people, businesses and professionals unlock their property ambitions with our common-sense approach to mortgages and secured loans. We take the time to understand our customers and our door is always open, so we can often help when other lenders can t or won t. Based in Cheadle, Cheshire, our 800 colleagues help our customers throughout the UK, backed by the power of a £7.8 billion loan book. Job Description Together is going through a time of Tech transformation as we implement our new business wide platform. This is an exciting time as we build our teams and capabilities around new technology, much of it AI focused. We are looking for a Business Platform Engineers to work within our 'Colleague Tech Platforms' team. This role will be key in shaping a dynamic digital workspace by deploying, maintaining, and supporting a suite of SaaS-based tools and be focused on Microsoft 365 suite: Mail, SharePoint, OneDrive, Teams, Office Apps, Enterprise Applications, Copilots, eDiscovery and Purview. You will be collaborating closely with cross-functional teams to deliver well-architected, scalable solutions that align with industry best practices and enhance the colleague experience. We have the foundations in place, but you will be coming in at a point where you'll have the opportunity to shape the way we do things and make a genuine impact. This role requires you to be able to get to our offices in Cheadle (South Manchester) 3 days per week. However, we do ask that you are in 5 days for the first three months. Qualifications we are looking for a seasoned Business Platform Engineer with experience in business process re-engineering experience in Microsoft 365 suite: Mail, SharePoint, OneDrive, Teams, Office Apps, Enterprise Applications, Copilots, eDiscovery and Purview. We don't expect you to be an expert in all of the skills and experiences listed below, but if you do have a good blend of them, then we encourage you to apply: Microsoft 365 Governance & Compliance Experience with M365 governance frameworks, including retention policies, data loss prevention (DLP), and compliance centre configurations. Identity & Access Management (IAM) Familiarity with conditional access policies, role-based access control (RBAC), and identity lifecycle management via Azure Entra ID (Active Directory) Single Sign-On (SSO) / MFA configuration and integration. SaaS Integration & API Usage Ability to integrate SaaS platforms using APIs, connectors, and automation tools (e.g., Power Platform). Monitoring & Observability Tools Experience with tools like Azure Monitor, Splunk or New Relic for proactive service monitoring and incident response. End-User Experience Optimization Understanding of digital experience monitoring and techniques to improve usability M365 and other SaaS tools. Change Enablement Ability to support change management efforts, including training, communications, and stakeholder engagement to drive adoption of new tools. Licensing & Cost Optimization Awareness of licensing models for M365 and other SaaS platforms, with experience in optimizing usage and cost. Environment build and application configuration InTune & AutoPilot End-User Support Demonstrated experience in providing assistance to end users, resolving a wide range of issues across hardware, software, and networks. Team Collaboration Proven ability to work effectively within cross-functional teams, contributing to shared goals and fostering a supportive team culture. DevOps & Agile Practices Hands-on experience with DevOps tools and workflows, coupled with a solid understanding of Agile methodologies and iterative dev cycles. Analytical & Problem-Solving Skills Strong capability to analyse complex technical problems, identify root causes, & implement solutions in high-pressure environments. Application Lifecycle Management Extensive experience managing applications throughout their lifecycle; deployment, maintenance, issue resolution, performance. Accountability & Delivery Focus Highly dependable and results-oriented, with a consistent track record of meeting deadlines and delivering high-quality outcomes. Interpersonal & Adaptability Skills Excellent communication and interpersonal skills, with a flexible approach to changing priorities, technology, and business needs. Azure / Terraform Qualifications Preferred Additional Information If you feel you have some of the skills mentioned above, but not all, please do still apply and we would be happy to have a further discussion with you in regards to your suitability for the role. Together embraces diversity and inclusion, and are proud to be an equal opportunity workplace. Not only do we welcome difference we celebrate it, support it and really value our colleagues for who they are. We are committed to building a team that represents a variety of backgrounds, perspectives and skills. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
About The Role Are you an Infrastructure Engineer ready for your next challenge? Join our team at Sunbelt Rentals UK, where our mission is to deliver a world class experience and our vision is to own the future of rentals. In this role, you'll provide technical support across a range of internal systems, working to agreed quality standards and SLAs. The role is based on a Hybrid pattern with a minimum of one day per week in the office. Core Duties Install, configure, and support servers and management platforms, including VMware and Hyper V Document technical specifications and reports Support infrastructure projects through capacity planning and design Share knowledge across teams and support project activities Provide BAU and out of hours support to the business Key Responsibilities Maintain and support a varied server/network estate Monitor systems, resolve issues, and ensure infrastructure integrity Diagnose and resolve complex hardware, software, and connectivity problems Perform routine maintenance (e.g. backups, patching, hotfixes) Recommend and implement solutions to optimise performance Work on multiple concurrent systems and project initiatives About You You'll bring relevant experience from a similar role, ideally within the equipment rental or construction industry. You're calm under pressure, a strong communicator, and a team player with a proactive mindset. Skills & Experience Strong communication and customer relationship skills Advanced troubleshooting across Windows Server, Microsoft Exchange and hypervisor platforms Experience with cloud technologies, ideally Microsoft Azure and M365 Excellent organisation and time management Methodical approach with attention to detail Ability to interpret technical issues from non technical descriptions Operational IT support experience in a multi site, complex network environment Full UK driving licence What We Offer Generous holiday allowance (with buy/sell options) Life assurance and matched pension scheme Retail discounts and employee recognition awards About Us Sunbelt Rentals is the leader in equipment rentals in the UK, Ireland, US and Canada - as well as specialist operations in Europe. We provide a range of solutions to every market and sector, including construction, industrial, energy, infrastructure, government and events. Our teams make the impossible possible and the unthinkable doable. Turning what if into what is. Our people are at the heart of our values and they're our greatest asset. We rely on you to look after our customers so in return, we take good care of you. We recognise the value and uniqueness of our team mates and are committed to creating a diverse and inclusive Sunbelt Rentals, providing equality of opportunity and a culture of fairness and respect. Your health, safety and wellbeing is really important to us. We're raising awareness and providing support through initiatives such as our mental health awareness campaign and first aider programme. You'll also be able to access a 24 7 employee assistance helpline, counselling services and financial wellbeing support.
Dec 09, 2025
Full time
About The Role Are you an Infrastructure Engineer ready for your next challenge? Join our team at Sunbelt Rentals UK, where our mission is to deliver a world class experience and our vision is to own the future of rentals. In this role, you'll provide technical support across a range of internal systems, working to agreed quality standards and SLAs. The role is based on a Hybrid pattern with a minimum of one day per week in the office. Core Duties Install, configure, and support servers and management platforms, including VMware and Hyper V Document technical specifications and reports Support infrastructure projects through capacity planning and design Share knowledge across teams and support project activities Provide BAU and out of hours support to the business Key Responsibilities Maintain and support a varied server/network estate Monitor systems, resolve issues, and ensure infrastructure integrity Diagnose and resolve complex hardware, software, and connectivity problems Perform routine maintenance (e.g. backups, patching, hotfixes) Recommend and implement solutions to optimise performance Work on multiple concurrent systems and project initiatives About You You'll bring relevant experience from a similar role, ideally within the equipment rental or construction industry. You're calm under pressure, a strong communicator, and a team player with a proactive mindset. Skills & Experience Strong communication and customer relationship skills Advanced troubleshooting across Windows Server, Microsoft Exchange and hypervisor platforms Experience with cloud technologies, ideally Microsoft Azure and M365 Excellent organisation and time management Methodical approach with attention to detail Ability to interpret technical issues from non technical descriptions Operational IT support experience in a multi site, complex network environment Full UK driving licence What We Offer Generous holiday allowance (with buy/sell options) Life assurance and matched pension scheme Retail discounts and employee recognition awards About Us Sunbelt Rentals is the leader in equipment rentals in the UK, Ireland, US and Canada - as well as specialist operations in Europe. We provide a range of solutions to every market and sector, including construction, industrial, energy, infrastructure, government and events. Our teams make the impossible possible and the unthinkable doable. Turning what if into what is. Our people are at the heart of our values and they're our greatest asset. We rely on you to look after our customers so in return, we take good care of you. We recognise the value and uniqueness of our team mates and are committed to creating a diverse and inclusive Sunbelt Rentals, providing equality of opportunity and a culture of fairness and respect. Your health, safety and wellbeing is really important to us. We're raising awareness and providing support through initiatives such as our mental health awareness campaign and first aider programme. You'll also be able to access a 24 7 employee assistance helpline, counselling services and financial wellbeing support.
Role: Senior Business Analyst Project: Data/Reporting Transformation Location: Birmingham (Flexible Hybrid - 2 Days In-Office Weekly) Salary: £45,000 - £55,000 Network IT are supporting our clients major transformation programme, focused on modernising reporting capabilities and replacing legacy tools with Microsoft Power BI. As part of this initiative, we're looking for a Senior Business Analyst to lead a critical workstream addressing complex "edge case" reporting requirements and shaping future processes. Job Overview In this role, you'll play a pivotal part in defining and delivering solutions that enable accurate, efficient, and scalable reporting across the organisation. You'll work closely with stakeholders to understand requirements, evaluate options, and design processes that align with strategic objectives while ensuring compliance and quality standards. Own requirements engineering for the reporting workstream, from analysis and documentation to management. Discover and categorise edge cases, assessing volume, frequency, and organisational criticality. Map current (As-Is) processes and design future (To-Be) processes aligned with programme goals. Evaluate alternative solutions within the existing application portfolio or propose new options where necessary. Collaborate with stakeholders across departments to ensure solutions meet time, cost, and quality expectations. Contribute to innovation and continuous improvement throughout the programme. Experience Requirements To succeed in this role, you should bring: A solid foundation in Business Analysis principles, methods, and best practices. Hands on experience delivering data and reporting projects, ideally involving migration from legacy platforms to modern solutions. A creative, solution focused mindset with a track record in process improvement. Strong communication skills and the ability to engage effectively with diverse stakeholders. Good understanding of current approaches to managing and leveraging business information. Familiarity with M365 tools and previous exposure to legacy reporting systems. Excellent organisational skills with the ability to manage priorities in complex environments. Awareness of user experience considerations and a commitment to driving innovation.
Dec 09, 2025
Full time
Role: Senior Business Analyst Project: Data/Reporting Transformation Location: Birmingham (Flexible Hybrid - 2 Days In-Office Weekly) Salary: £45,000 - £55,000 Network IT are supporting our clients major transformation programme, focused on modernising reporting capabilities and replacing legacy tools with Microsoft Power BI. As part of this initiative, we're looking for a Senior Business Analyst to lead a critical workstream addressing complex "edge case" reporting requirements and shaping future processes. Job Overview In this role, you'll play a pivotal part in defining and delivering solutions that enable accurate, efficient, and scalable reporting across the organisation. You'll work closely with stakeholders to understand requirements, evaluate options, and design processes that align with strategic objectives while ensuring compliance and quality standards. Own requirements engineering for the reporting workstream, from analysis and documentation to management. Discover and categorise edge cases, assessing volume, frequency, and organisational criticality. Map current (As-Is) processes and design future (To-Be) processes aligned with programme goals. Evaluate alternative solutions within the existing application portfolio or propose new options where necessary. Collaborate with stakeholders across departments to ensure solutions meet time, cost, and quality expectations. Contribute to innovation and continuous improvement throughout the programme. Experience Requirements To succeed in this role, you should bring: A solid foundation in Business Analysis principles, methods, and best practices. Hands on experience delivering data and reporting projects, ideally involving migration from legacy platforms to modern solutions. A creative, solution focused mindset with a track record in process improvement. Strong communication skills and the ability to engage effectively with diverse stakeholders. Good understanding of current approaches to managing and leveraging business information. Familiarity with M365 tools and previous exposure to legacy reporting systems. Excellent organisational skills with the ability to manage priorities in complex environments. Awareness of user experience considerations and a commitment to driving innovation.
Desktop Support Engineer 1 st and 2 nd Line Kingston, Surrey Hybrid - £45,000 Service Desk based. A highly successful and rapidly growing business based in Kingston, Surrey are looking for a personable IT Support Engineer to join their Service Desk Team. Supporting the Service Desk Manager you will provide an excellent 1 st and 2 nd line support service to internal IT users, clients and VIPs. This is front line, customer facing hands on technical role supporting a Windows and M365 environment. Please note hybrid working is offered 3 days per week in the Kingston office and 2 at home. Key responsibilities of this Service Desk Engineer role are: Investigating, diagnosing, troubleshooting and resolving issues for office based and remote users to agreed SLAs Providing 1 st and 2 nd line desktop, laptop and mobile device support across a variety of systems and services including M365 Completing ad hoc project work such as device builds, IT onboarding and application deployment Previous experience across the following technologies is essential: Windows 10 and Windows 11 Microsoft Office applications both desktop and M365 deployed: Word, Excel, Teams, Outlook, SharePoint Mobile device (including via MDM) mostly Android and laptop estates VPN Good understanding of security good practices Good documentation skills The ideal candidate will have previous experience as a Service Desk Analyst or IT Support Engineer. You will have strong incident resolution, service request fulfilment, asset and configuration and database management skills. ITIL Foundation accreditation is a bonus. The salary on offer for this role is £35,000 - £45,000 (depending on experience) plus benefits. >
Dec 08, 2025
Full time
Desktop Support Engineer 1 st and 2 nd Line Kingston, Surrey Hybrid - £45,000 Service Desk based. A highly successful and rapidly growing business based in Kingston, Surrey are looking for a personable IT Support Engineer to join their Service Desk Team. Supporting the Service Desk Manager you will provide an excellent 1 st and 2 nd line support service to internal IT users, clients and VIPs. This is front line, customer facing hands on technical role supporting a Windows and M365 environment. Please note hybrid working is offered 3 days per week in the Kingston office and 2 at home. Key responsibilities of this Service Desk Engineer role are: Investigating, diagnosing, troubleshooting and resolving issues for office based and remote users to agreed SLAs Providing 1 st and 2 nd line desktop, laptop and mobile device support across a variety of systems and services including M365 Completing ad hoc project work such as device builds, IT onboarding and application deployment Previous experience across the following technologies is essential: Windows 10 and Windows 11 Microsoft Office applications both desktop and M365 deployed: Word, Excel, Teams, Outlook, SharePoint Mobile device (including via MDM) mostly Android and laptop estates VPN Good understanding of security good practices Good documentation skills The ideal candidate will have previous experience as a Service Desk Analyst or IT Support Engineer. You will have strong incident resolution, service request fulfilment, asset and configuration and database management skills. ITIL Foundation accreditation is a bonus. The salary on offer for this role is £35,000 - £45,000 (depending on experience) plus benefits. >
Infrastructure Engineer (3rd Line) Location: Leeds Department : Information Services Job Type: Full time Contract Type: Permanent Are you a skilled Infrastructure Engineer who thrives in a fast-paced environment where your work genuinely matters? With our client, you ll play a vital role in keeping our systems reliable, secure and performing at their best, supporting the smooth running of the airport every day while driving improvements in line with organisation s strategic objectives. In this hands-on role, you ll work closely with Support Analysts and fellow Engineers to resolve incidents, identify root causes, and enhance their infrastructure through clear documentation, smart problem-solving and small project delivery. You ll communicate complex issues simply, share knowledge openly, and stay current with evolving technologies, reflecting their commitment to be the best, work as one team and do the right thing in everything they do. What You ll Be Doing Service Delivery Manage and update service desk tickets with clear, accurate detail. Deliver support aligned with their IS strategy and organisational goals. Troubleshoot hardware, software and platform issues with a solution-focused mindset. Provide remote, telephone and on-site support as part of the on-call rota. Complete ad-hoc tasks to maintain a secure, stable and smooth IT environment. Systems & Infrastructure Carry out routine maintenance, backups and system checks. Manage inventory, coordinate repairs and work with suppliers. Administer security controls, documentation and policies across our systems. Support the procurement and delivery of equipment and services. Provide weekly updates to the Information Systems Manager. Analysis & Improvement Analyse incidents, requests and change requirements. Document systems, procedures and technical solutions. Assess new technologies to improve performance and scalability. Contribute to departmental reporting and continuous improvement. Share knowledge across teams to support a strong One Team environment. Security & Compliance Follow IT security policies and least-privilege principles. Maintain accurate hardware and software asset records. Support incident triage, investigation and remediation activities. Document all security activity and contribute to threat-hunting initiatives. Balance risk and operational continuity in all security decisions. Training & Development Stay up to date with technical training and professional development. Support training for colleagues, end users and new starters. What You ll Bring Essential Proven experience in an Infrastructure or Network Support role. Strong understanding of incident, problem and change management using ITSM tools. Ability to restore service quickly while working towards root cause fixes. Excellent experience supporting Microsoft Windows desktops and servers. Strong knowledge of Exchange, M365, SharePoint Online, Teams and Intune. Solid understanding of TCP/IP, DNS, DHCP, Active Directory & Group Policy. Experience with DFS, networking, replication, and Veeam Backup & Replication. Working knowledge of SQL Server and PowerShell. Experience managing VMware environments. Familiarity with remote support tools (Splashtop, NinjaOne, PRTG). High-quality communication and documentation skills. Understanding of SLAs, OLAs and KPIs. Ability to train, mentor and share knowledge effectively. Desirable Certifications in Microsoft OS, Linux, Azure, AWS, VMware or M365. Experience with Extreme switches and networking. Experience with HP systems, SAN storage or firewall administration. Personal Qualities A positive, confident and customer-focused attitude, with a genuine desire to support colleagues across the wider business when issues arise. Someone who contributes positively to a collaborative team environment and actively works with others to achieve shared goals, in line with their One Team value. A natural drive to Be The Best continuously improving, staying curious, taking ownership and striving for high-quality outcomes in everything you do. Strong time management and prioritisation skills, especially in a busy and fast-moving environment. Flexible, adaptable and comfortable managing multiple tasks effectively. Commitment to high standards, integrity and Doing The Right Thing in every task. Ability to obtain Counter Terrorist Check (CTC) clearance (must have lived in UK for last 5 years Why Join them? There s never been a more exciting time to join the team. They re undergoing a major transformation as they expand and modernise their airport infrastructure creating new opportunities, investing in better technology, and shaping the future of travel for their region. By joining now, you ll play a key part in building and supporting an improved, more efficient and more resilient airport operation. You ll also be part of a friendly, ambitious organisation that genuinely invests in its people. Alongside a collaborative One Team culture, they offer a range of great benefits, including: Free on-site parking Terminal retail and hospitality discounts Generous pension scheme Life assurance Electric car salary sacrifice scheme Cycle to Work scheme Volunteer days and community initiatives Employee Assistance Programme (EAP) for wellbeing and support Working Location / Environment This role is on-site working at the heart of their operation. You will also need to be available to attend on-site out of hours when on call, ensuring they maintain essential 24/7 system resilience. REF-
Dec 08, 2025
Full time
Infrastructure Engineer (3rd Line) Location: Leeds Department : Information Services Job Type: Full time Contract Type: Permanent Are you a skilled Infrastructure Engineer who thrives in a fast-paced environment where your work genuinely matters? With our client, you ll play a vital role in keeping our systems reliable, secure and performing at their best, supporting the smooth running of the airport every day while driving improvements in line with organisation s strategic objectives. In this hands-on role, you ll work closely with Support Analysts and fellow Engineers to resolve incidents, identify root causes, and enhance their infrastructure through clear documentation, smart problem-solving and small project delivery. You ll communicate complex issues simply, share knowledge openly, and stay current with evolving technologies, reflecting their commitment to be the best, work as one team and do the right thing in everything they do. What You ll Be Doing Service Delivery Manage and update service desk tickets with clear, accurate detail. Deliver support aligned with their IS strategy and organisational goals. Troubleshoot hardware, software and platform issues with a solution-focused mindset. Provide remote, telephone and on-site support as part of the on-call rota. Complete ad-hoc tasks to maintain a secure, stable and smooth IT environment. Systems & Infrastructure Carry out routine maintenance, backups and system checks. Manage inventory, coordinate repairs and work with suppliers. Administer security controls, documentation and policies across our systems. Support the procurement and delivery of equipment and services. Provide weekly updates to the Information Systems Manager. Analysis & Improvement Analyse incidents, requests and change requirements. Document systems, procedures and technical solutions. Assess new technologies to improve performance and scalability. Contribute to departmental reporting and continuous improvement. Share knowledge across teams to support a strong One Team environment. Security & Compliance Follow IT security policies and least-privilege principles. Maintain accurate hardware and software asset records. Support incident triage, investigation and remediation activities. Document all security activity and contribute to threat-hunting initiatives. Balance risk and operational continuity in all security decisions. Training & Development Stay up to date with technical training and professional development. Support training for colleagues, end users and new starters. What You ll Bring Essential Proven experience in an Infrastructure or Network Support role. Strong understanding of incident, problem and change management using ITSM tools. Ability to restore service quickly while working towards root cause fixes. Excellent experience supporting Microsoft Windows desktops and servers. Strong knowledge of Exchange, M365, SharePoint Online, Teams and Intune. Solid understanding of TCP/IP, DNS, DHCP, Active Directory & Group Policy. Experience with DFS, networking, replication, and Veeam Backup & Replication. Working knowledge of SQL Server and PowerShell. Experience managing VMware environments. Familiarity with remote support tools (Splashtop, NinjaOne, PRTG). High-quality communication and documentation skills. Understanding of SLAs, OLAs and KPIs. Ability to train, mentor and share knowledge effectively. Desirable Certifications in Microsoft OS, Linux, Azure, AWS, VMware or M365. Experience with Extreme switches and networking. Experience with HP systems, SAN storage or firewall administration. Personal Qualities A positive, confident and customer-focused attitude, with a genuine desire to support colleagues across the wider business when issues arise. Someone who contributes positively to a collaborative team environment and actively works with others to achieve shared goals, in line with their One Team value. A natural drive to Be The Best continuously improving, staying curious, taking ownership and striving for high-quality outcomes in everything you do. Strong time management and prioritisation skills, especially in a busy and fast-moving environment. Flexible, adaptable and comfortable managing multiple tasks effectively. Commitment to high standards, integrity and Doing The Right Thing in every task. Ability to obtain Counter Terrorist Check (CTC) clearance (must have lived in UK for last 5 years Why Join them? There s never been a more exciting time to join the team. They re undergoing a major transformation as they expand and modernise their airport infrastructure creating new opportunities, investing in better technology, and shaping the future of travel for their region. By joining now, you ll play a key part in building and supporting an improved, more efficient and more resilient airport operation. You ll also be part of a friendly, ambitious organisation that genuinely invests in its people. Alongside a collaborative One Team culture, they offer a range of great benefits, including: Free on-site parking Terminal retail and hospitality discounts Generous pension scheme Life assurance Electric car salary sacrifice scheme Cycle to Work scheme Volunteer days and community initiatives Employee Assistance Programme (EAP) for wellbeing and support Working Location / Environment This role is on-site working at the heart of their operation. You will also need to be available to attend on-site out of hours when on call, ensuring they maintain essential 24/7 system resilience. REF-
IT Support Engineer Southampton Salary of £34 000 CV Screen is recruiting for an IT Support Engineer to join a fantastic, friendly, office based business in Southampton. Company Details As IT Support Engineer, the role will involve working within a small IT team where you'll be expected to operate independently, use your initiative, and contribute to a broad range of technical responsibilities. Responsibilities Maintain servers, Active Directory, and Windows 11 systems Administer M365, virtual servers, and backups Manage networks, SQL databases, and reports Support mobile devices and peripherals Provide on-site IT support as needed Requirements Windows Server, Active Directory, and Group Policy Windows 11 support and M365 administration Hyper V virtual servers and Veeam backups SQL databases and Crystal Reports Networking: TCP/IP, DNS, routers, switches, firewalls, VPNs Salary & Benefits Salary ranges from £34,000 £35,000 dependant on experience. Company pension scheme Death in service cover Free on-site parking. Location Southampton (Office based) - Commutable from nearby locations such as Portsmouth, Romsey, Waterlooville and Winchester. How to Apply Please send your CV to Matt Wright at CV Screen in strict confidence or apply directly to this job posting. CV Screen is the Recruitment Agency managing this vacancy. Alternate Job Titles: 2ndLine Engineer IT Support IT Engineer IT Support Engineer IT Technician
Dec 05, 2025
Full time
IT Support Engineer Southampton Salary of £34 000 CV Screen is recruiting for an IT Support Engineer to join a fantastic, friendly, office based business in Southampton. Company Details As IT Support Engineer, the role will involve working within a small IT team where you'll be expected to operate independently, use your initiative, and contribute to a broad range of technical responsibilities. Responsibilities Maintain servers, Active Directory, and Windows 11 systems Administer M365, virtual servers, and backups Manage networks, SQL databases, and reports Support mobile devices and peripherals Provide on-site IT support as needed Requirements Windows Server, Active Directory, and Group Policy Windows 11 support and M365 administration Hyper V virtual servers and Veeam backups SQL databases and Crystal Reports Networking: TCP/IP, DNS, routers, switches, firewalls, VPNs Salary & Benefits Salary ranges from £34,000 £35,000 dependant on experience. Company pension scheme Death in service cover Free on-site parking. Location Southampton (Office based) - Commutable from nearby locations such as Portsmouth, Romsey, Waterlooville and Winchester. How to Apply Please send your CV to Matt Wright at CV Screen in strict confidence or apply directly to this job posting. CV Screen is the Recruitment Agency managing this vacancy. Alternate Job Titles: 2ndLine Engineer IT Support IT Engineer IT Support Engineer IT Technician
