RecruitmentRevolution.com
City Of Westminster, London
Are you ready to take ownership of IT supplier and service performance in a fast-paced, purpose-driven environment? We're looking for an experienced IT Manager to lead vendor management and service delivery for our growing infrastructure-focused business. This is your chance to step into a hands-on role where you'll shape supplier relationships, drive IT service improvements, and influence strategic outcomes - while working with a passionate team that's committed to building better lives and stronger communities. If you're commercially sharp, people-focused, and ready to make a meaningful impact, we'd love to hear from you. The Role at a Glance: IT Manager West London - Onsite 4 days a week £40,000 - £60,000 DOE. Plus up to 10% annual bonus Benefits include 25 days annual leave, performance related annual bonus, pension scheme, on-going training and development. Your Skills: 1+ years running outsourced IT or telecoms contract. CIPS Level 4. Degree or equivalent in IT, Information Systems or Business Management. ITIL v4 Managing Professional or higher. Who we are: We're a trusted leader in delivering end-to-end workforce solutions - from recruitment and technology to workforce supply, management, and training - tailored for the infrastructure, construction, and civil engineering sectors. Key Responsibilities: • Manage full lifecycle for 6+ IT/telecoms vendors, including contracts, renewals, and performance reviews • Oversee daily/weekly SLAs, drive service improvements, and align to ITIL metrics • Lead IT governance board; maintain risk register and support ISO/cybersecurity compliance • Control £700k IT OPEX budget; track costs and manage asset register • Sponsor supplier-led projects (e.g., ERP, M365); build cases and track benefits • Communicate clearly with execs; use NPS/CSAT to improve supplier service What You'll Bring to the Team: • Managed multi-supplier, outsourced IT & telecoms contracts end-to-end • Understanding Microsoft Cloud environment • Run IT Teams across Microsoft stack • Led RFPs, contract negotiations, and vendor performance reviews • Tracked SLAs and supported supplier-led change projects • Familiar with ISO 27001, GDPR, and risk reporting • Clear communicator with execs, users, and vendors • Data-driven; focused on cost, service, and risk improvement Certifications & Education: • ITIL v4 Managing Professional PRINCE2 Practitioner Agile PM • CIPS Level 4 (Commercial & Contract Management) • Degree in IT, Info Systems, or Business Management Why Join Us? We value our employees and offer a range of benefits to support your well-being and professional growth: • Generous Annual Leave - 25 days of holiday per year (pro-rated in the first year). • Performance Linked Annual Bonus. • Pension Scheme - 5% matched Auto-enrolment with People's Pension after 3 months. • Training & Development - We invest in our people, offering job-specific training and career development opportunities. Join us and be part of a team that values growth, support, and career progression! Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Sep 01, 2025
Full time
Are you ready to take ownership of IT supplier and service performance in a fast-paced, purpose-driven environment? We're looking for an experienced IT Manager to lead vendor management and service delivery for our growing infrastructure-focused business. This is your chance to step into a hands-on role where you'll shape supplier relationships, drive IT service improvements, and influence strategic outcomes - while working with a passionate team that's committed to building better lives and stronger communities. If you're commercially sharp, people-focused, and ready to make a meaningful impact, we'd love to hear from you. The Role at a Glance: IT Manager West London - Onsite 4 days a week £40,000 - £60,000 DOE. Plus up to 10% annual bonus Benefits include 25 days annual leave, performance related annual bonus, pension scheme, on-going training and development. Your Skills: 1+ years running outsourced IT or telecoms contract. CIPS Level 4. Degree or equivalent in IT, Information Systems or Business Management. ITIL v4 Managing Professional or higher. Who we are: We're a trusted leader in delivering end-to-end workforce solutions - from recruitment and technology to workforce supply, management, and training - tailored for the infrastructure, construction, and civil engineering sectors. Key Responsibilities: • Manage full lifecycle for 6+ IT/telecoms vendors, including contracts, renewals, and performance reviews • Oversee daily/weekly SLAs, drive service improvements, and align to ITIL metrics • Lead IT governance board; maintain risk register and support ISO/cybersecurity compliance • Control £700k IT OPEX budget; track costs and manage asset register • Sponsor supplier-led projects (e.g., ERP, M365); build cases and track benefits • Communicate clearly with execs; use NPS/CSAT to improve supplier service What You'll Bring to the Team: • Managed multi-supplier, outsourced IT & telecoms contracts end-to-end • Understanding Microsoft Cloud environment • Run IT Teams across Microsoft stack • Led RFPs, contract negotiations, and vendor performance reviews • Tracked SLAs and supported supplier-led change projects • Familiar with ISO 27001, GDPR, and risk reporting • Clear communicator with execs, users, and vendors • Data-driven; focused on cost, service, and risk improvement Certifications & Education: • ITIL v4 Managing Professional PRINCE2 Practitioner Agile PM • CIPS Level 4 (Commercial & Contract Management) • Degree in IT, Info Systems, or Business Management Why Join Us? We value our employees and offer a range of benefits to support your well-being and professional growth: • Generous Annual Leave - 25 days of holiday per year (pro-rated in the first year). • Performance Linked Annual Bonus. • Pension Scheme - 5% matched Auto-enrolment with People's Pension after 3 months. • Training & Development - We invest in our people, offering job-specific training and career development opportunities. Join us and be part of a team that values growth, support, and career progression! Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Our main focus at Waterstons is to help our customers build a better business by blending technology and strategy. We have offices in the UK and Australia. Our team also work across the globe to provide unique business solutions that directly adds value to our clients' businesses. Our clients tell us our people are our greatest strength, and who are we to disagree? We believe in our colleagues, and we make it a priority to reward their hard work.Unlimited holidays, flexible working, and private medical healthcare. These are only some of the amazing things we offer. Did we also mention that we've been awarded Gold Investors in People for a fourth consecutive time? About the role As a SOC Analyst within our Cyber Division, you will build relationships with prospective and active clients across the business and act as their trusted advisor, helping them to secure their business through the pragmatic use of technology and protect them from incoming threats. If you enjoy a varied environment, sharing your knowledge and experience to support, coach and mentor your colleagues, then we want to hear from you. Day to day responsibilities Lead threat detection and incident response across modern security platforms Monitor and analyse alerts from EDR/XDR platforms, cloud services (M365, AWS, Azure), SIEM systems and more. Manage and optimise security tools and detection rules. Create and deliver comprehensive client security reports. Respond to and analyse cyber incidents at all severity levels. Implement and maintain security best practices. Participate in threat hunting initiatives. Act of a point of escalation for Junior Analysts. Stay up to date on the latest security trends. Some of the skills we are looking for Essential A Strong understanding of IT and Cybersecurity Experience working in a SOC or Helpdesk role Analytical and problem-solving abilities Customer service mindset Passion for continuous learning Waterstons perks As well as offering a competitive salary, we have an attractive benefits package including: A healthy work life balance with flexible and agile working being the norm Unlimited holiday allowance EV car scheme (salary sacrifice) Room to grow with supported development opportunities and sponsored training Enhanced family policies If you ever need it, company sick pay and life assurance Supported wellbeing with regular initiatives, an employee assistance programme and private medical insurance Flexible benefits such as a dental scheme, eye care support, season ticket loan and cycle to work We require a security check to be carried out on all colleagues due to the nature of some of our clients' industries. Waterstons is committed to creating and an inclusive, understanding, and flexible place to work. We value diversity, equality and inclusion and encourage everyone to 'bring their whole selves' to work. We believe that a company that works to truly embrace and value diversity, create an environment where everyone from any background can do their best work, and feel valued and appreciated is a better company to work for. Privacy Statement Waterstons are gathering the data in this application for the purpose of recruitment and to ensure we can contact you regarding this application. For information about what we do with your personal data see our Privacy Notice.
Aug 22, 2025
Full time
Our main focus at Waterstons is to help our customers build a better business by blending technology and strategy. We have offices in the UK and Australia. Our team also work across the globe to provide unique business solutions that directly adds value to our clients' businesses. Our clients tell us our people are our greatest strength, and who are we to disagree? We believe in our colleagues, and we make it a priority to reward their hard work.Unlimited holidays, flexible working, and private medical healthcare. These are only some of the amazing things we offer. Did we also mention that we've been awarded Gold Investors in People for a fourth consecutive time? About the role As a SOC Analyst within our Cyber Division, you will build relationships with prospective and active clients across the business and act as their trusted advisor, helping them to secure their business through the pragmatic use of technology and protect them from incoming threats. If you enjoy a varied environment, sharing your knowledge and experience to support, coach and mentor your colleagues, then we want to hear from you. Day to day responsibilities Lead threat detection and incident response across modern security platforms Monitor and analyse alerts from EDR/XDR platforms, cloud services (M365, AWS, Azure), SIEM systems and more. Manage and optimise security tools and detection rules. Create and deliver comprehensive client security reports. Respond to and analyse cyber incidents at all severity levels. Implement and maintain security best practices. Participate in threat hunting initiatives. Act of a point of escalation for Junior Analysts. Stay up to date on the latest security trends. Some of the skills we are looking for Essential A Strong understanding of IT and Cybersecurity Experience working in a SOC or Helpdesk role Analytical and problem-solving abilities Customer service mindset Passion for continuous learning Waterstons perks As well as offering a competitive salary, we have an attractive benefits package including: A healthy work life balance with flexible and agile working being the norm Unlimited holiday allowance EV car scheme (salary sacrifice) Room to grow with supported development opportunities and sponsored training Enhanced family policies If you ever need it, company sick pay and life assurance Supported wellbeing with regular initiatives, an employee assistance programme and private medical insurance Flexible benefits such as a dental scheme, eye care support, season ticket loan and cycle to work We require a security check to be carried out on all colleagues due to the nature of some of our clients' industries. Waterstons is committed to creating and an inclusive, understanding, and flexible place to work. We value diversity, equality and inclusion and encourage everyone to 'bring their whole selves' to work. We believe that a company that works to truly embrace and value diversity, create an environment where everyone from any background can do their best work, and feel valued and appreciated is a better company to work for. Privacy Statement Waterstons are gathering the data in this application for the purpose of recruitment and to ensure we can contact you regarding this application. For information about what we do with your personal data see our Privacy Notice.
Jobs Search Type All Job Area All 2nd Line Technical Engineer - M365, Sophos - Cheltenham - £30k - £36k Are you ready to step into a role that is massively backed bytraining and development?Do you want to be part of an established,growing MSP that will invest into your future?Are you someone who thrives in a fast-paced, client-facing support environment? Our client is hiring multiple 2nd Line Technical Engineers to join their expanding service team. This is a hands-on technical role with frequent client-site visits, where you'll support a wide range of customers across the Microsoft ecosystem. This is a real opportunity for you to step up, sharpen your skills, and further build a strong career path in IT . What you'll be doing: Delivering 2nd Line support via phone, remote tools and onsite visits Supporting Microsoft 365 environments - Intune, SharePoint, Exchange, Teams Working with Sophos for endpoint and firewall security Using ConnectWise as your central service desk platform Visiting client sites 1-2 days per week for setups, PC installs or firewall deployments Supporting 1st Line colleagues and acting as a mentor for more junior engineers Logging tickets, creating documentation, and contributing to the internal knowledge base What you'll need: Experience with Microsoft 365 admin, Windows OS, basic networking, and endpoint security Familiarity with Sophos and ConnectWise (or similar tools) Strong customer service mindset - confident, friendly, and proactive Full UK driving licence and happy to travel locally to customer site Eligible for BPSS clearance What's on offer: Industry-leading training and full certification support - Microsoft, CompTIA, Sophos Clear promotion route into Senior Engineer, Team Lead, Microsoft Consultant or Security roles Hands-on role with lots of variety - technical problem-solving, site work, customer engagement Strong team culture and excellent support structure This is a brilliant opportunity for someone who enjoys working in a lively MSP environment, and is serious about career progression. If you're a 2nd Line Engineer with the right attitude and technical grounding, They will help you build the rest. 2nd Line Technical Engineer - M365, Sophos - Cheltenham - £30k - £36k The Cloud & IT Infrastructure space is constantly shifting. Get the latest job opportunities from top IT Solutions Providers delivered to your inbox before anyone else by registering with InfraView.
Aug 22, 2025
Full time
Jobs Search Type All Job Area All 2nd Line Technical Engineer - M365, Sophos - Cheltenham - £30k - £36k Are you ready to step into a role that is massively backed bytraining and development?Do you want to be part of an established,growing MSP that will invest into your future?Are you someone who thrives in a fast-paced, client-facing support environment? Our client is hiring multiple 2nd Line Technical Engineers to join their expanding service team. This is a hands-on technical role with frequent client-site visits, where you'll support a wide range of customers across the Microsoft ecosystem. This is a real opportunity for you to step up, sharpen your skills, and further build a strong career path in IT . What you'll be doing: Delivering 2nd Line support via phone, remote tools and onsite visits Supporting Microsoft 365 environments - Intune, SharePoint, Exchange, Teams Working with Sophos for endpoint and firewall security Using ConnectWise as your central service desk platform Visiting client sites 1-2 days per week for setups, PC installs or firewall deployments Supporting 1st Line colleagues and acting as a mentor for more junior engineers Logging tickets, creating documentation, and contributing to the internal knowledge base What you'll need: Experience with Microsoft 365 admin, Windows OS, basic networking, and endpoint security Familiarity with Sophos and ConnectWise (or similar tools) Strong customer service mindset - confident, friendly, and proactive Full UK driving licence and happy to travel locally to customer site Eligible for BPSS clearance What's on offer: Industry-leading training and full certification support - Microsoft, CompTIA, Sophos Clear promotion route into Senior Engineer, Team Lead, Microsoft Consultant or Security roles Hands-on role with lots of variety - technical problem-solving, site work, customer engagement Strong team culture and excellent support structure This is a brilliant opportunity for someone who enjoys working in a lively MSP environment, and is serious about career progression. If you're a 2nd Line Engineer with the right attitude and technical grounding, They will help you build the rest. 2nd Line Technical Engineer - M365, Sophos - Cheltenham - £30k - £36k The Cloud & IT Infrastructure space is constantly shifting. Get the latest job opportunities from top IT Solutions Providers delivered to your inbox before anyone else by registering with InfraView.
Job Title: Solution Delivery Engineer Location : Remote working, need to be North East or North West based. Annual salary : £50,000 to £60,000 depending on skills & experience Cybit About Cybit Predict. Protect. Perform We're a team of passionate professionals dedicated to delivering positive business outcomes. Our technology propositions are led by data intelligence and AI to ensure that our customers can operate confidently with the right digital workspace, security, cloud solutions and managed services. Why Join Us? Joining Cybit means becoming part of a dynamic and outcome-focused team that spans locations in Berkshire and Newcastle. Our team of over 100 people value each other first and foremost, respect the talent, ideas and skills we can contribute to making Cybit a special and rewarding place to work. At Cybit, you are recognised and valued, and you can make a real difference to how our company delivers and is viewed as a brand. If you're looking for a challenging and fulfilling career in technology, Cybit is the place for you. Together, we will create a safer, more resilient future for everyone. What you'll do As a Solution Delivery Engineer, you will be part of our technical project delivery team leading the delivery of projects across our technology suite. Your role will include designing, deploying and optimising environments across public cloud infrastructure, network infrastructure and the M365 suite. This may include using technologies such as: Public Cloud - Microsoft Azure and AWS Networking - Aruba, Cisco, Sophos Microsoft Windows Server Networking - Switches, Firewalls, Aruba, Cisco, Sophos We're looking for someone who is customer focussed with strong technical expertise and certification, excellent problem-solving skills, a passion for continuous learning and commitment to driving standardisation and best practice. This role lends itself to progression and development opportunities within the organisation. We're looking for someone with circa 3 - 5 years' experience in the following: Deploying and configuring public cloud infrastructure and networking solutions Serving as technical lead on medium to large projects and successfully managing stakeholder expectations Working with project teams to plan seamless customer migrations, assess risk and create standards and runbooks Documenting customer solutions, configurations, and changes to ensure a smooth handover to our support teams. Contributing to solution architecture process by gathering information and designing components of networks and Infrastructures Providing support and guidance for engineers within the delivery and support teams Ensuring solutions are delivered in line with security best practices include CE and ISO frameworks Visiting customer sites to support project delivery when required Desirable Qualifications: Microsoft Certifications AZ-104 - Azure Administrator Associate AZ-700 - Azure Networking Engineer Associate Cisco Certifications CCNA CCNP Be well looked after Happy people make happy businesses. We have a great range of flexible benefits which helps you to do your best work every day. This includes: Bonus scheme Enhanced pension scheme 33 days annual leave including bank holidays (& the opportunity to buy more if desired) Healthcare cash plan Private medical insurance Company electric car scheme Cycle to work scheme Employee assistance programme Occupational sick pay. Cybit is passionate about having a diverse workforce by encouraging equality, diversity, and inclusion throughout the business. We have an inclusive environment where employees are encouraged to speak openly about what matters to them. This allows us all to learn and grow together within a safe and respectful environment. We provide equal opportunities to all and are a proud member of the Disability Confident scheme.
Aug 22, 2025
Full time
Job Title: Solution Delivery Engineer Location : Remote working, need to be North East or North West based. Annual salary : £50,000 to £60,000 depending on skills & experience Cybit About Cybit Predict. Protect. Perform We're a team of passionate professionals dedicated to delivering positive business outcomes. Our technology propositions are led by data intelligence and AI to ensure that our customers can operate confidently with the right digital workspace, security, cloud solutions and managed services. Why Join Us? Joining Cybit means becoming part of a dynamic and outcome-focused team that spans locations in Berkshire and Newcastle. Our team of over 100 people value each other first and foremost, respect the talent, ideas and skills we can contribute to making Cybit a special and rewarding place to work. At Cybit, you are recognised and valued, and you can make a real difference to how our company delivers and is viewed as a brand. If you're looking for a challenging and fulfilling career in technology, Cybit is the place for you. Together, we will create a safer, more resilient future for everyone. What you'll do As a Solution Delivery Engineer, you will be part of our technical project delivery team leading the delivery of projects across our technology suite. Your role will include designing, deploying and optimising environments across public cloud infrastructure, network infrastructure and the M365 suite. This may include using technologies such as: Public Cloud - Microsoft Azure and AWS Networking - Aruba, Cisco, Sophos Microsoft Windows Server Networking - Switches, Firewalls, Aruba, Cisco, Sophos We're looking for someone who is customer focussed with strong technical expertise and certification, excellent problem-solving skills, a passion for continuous learning and commitment to driving standardisation and best practice. This role lends itself to progression and development opportunities within the organisation. We're looking for someone with circa 3 - 5 years' experience in the following: Deploying and configuring public cloud infrastructure and networking solutions Serving as technical lead on medium to large projects and successfully managing stakeholder expectations Working with project teams to plan seamless customer migrations, assess risk and create standards and runbooks Documenting customer solutions, configurations, and changes to ensure a smooth handover to our support teams. Contributing to solution architecture process by gathering information and designing components of networks and Infrastructures Providing support and guidance for engineers within the delivery and support teams Ensuring solutions are delivered in line with security best practices include CE and ISO frameworks Visiting customer sites to support project delivery when required Desirable Qualifications: Microsoft Certifications AZ-104 - Azure Administrator Associate AZ-700 - Azure Networking Engineer Associate Cisco Certifications CCNA CCNP Be well looked after Happy people make happy businesses. We have a great range of flexible benefits which helps you to do your best work every day. This includes: Bonus scheme Enhanced pension scheme 33 days annual leave including bank holidays (& the opportunity to buy more if desired) Healthcare cash plan Private medical insurance Company electric car scheme Cycle to work scheme Employee assistance programme Occupational sick pay. Cybit is passionate about having a diverse workforce by encouraging equality, diversity, and inclusion throughout the business. We have an inclusive environment where employees are encouraged to speak openly about what matters to them. This allows us all to learn and grow together within a safe and respectful environment. We provide equal opportunities to all and are a proud member of the Disability Confident scheme.
Enthuse customers and provide the best experience through best-in-class hardware, software, and technical support services. Contact us directly if you have any questions about this open job position. Very strong technical skills in all aspects of IT support. Diagnostic & support capabilities using standard Windows-based applications & tools (such as M365, Win10, A.D, & SCCM). An exceptional level of customer service and confidentiality. Due to the varied nature of the role, it may be subject to enhanced referencing or vetting. Ever dreamt of working within a multinational media & entertainment corporation? A world-famous brand we all know & love? Based at Pinewood Studios, you will be part of a team providing world-class IT support for a wide variety of users-ranging from password resets to complex diagnostics, fault resolution, and project work. You will be assigned various tickets throughout the day, addressing each sympathetically, pragmatically, and with a strong sense of customer service-leaving each ticket not only resolved but with a smile on the user's face-a job well done! Be part of us Hemmersbach provides IT infrastructure services in more than 190 countries with 50 subsidiaries. We deliver exclusively for leading companies in the IT industry. We go the extra mile-we not only enthuse our customers but also make the world a better place: 20% of our profits support our initiatives, Hemmersbach Rhino Force and Hemmersbach Kids' Family. That's why Hemmersbach is The Social Purpose IT Company. Buddy program Company events Internal career development program International job opportunities Medical cash plan Onboarding program Drag and drop files here or Click to browse files I want to be considered for future recruitment. Read more
Aug 21, 2025
Full time
Enthuse customers and provide the best experience through best-in-class hardware, software, and technical support services. Contact us directly if you have any questions about this open job position. Very strong technical skills in all aspects of IT support. Diagnostic & support capabilities using standard Windows-based applications & tools (such as M365, Win10, A.D, & SCCM). An exceptional level of customer service and confidentiality. Due to the varied nature of the role, it may be subject to enhanced referencing or vetting. Ever dreamt of working within a multinational media & entertainment corporation? A world-famous brand we all know & love? Based at Pinewood Studios, you will be part of a team providing world-class IT support for a wide variety of users-ranging from password resets to complex diagnostics, fault resolution, and project work. You will be assigned various tickets throughout the day, addressing each sympathetically, pragmatically, and with a strong sense of customer service-leaving each ticket not only resolved but with a smile on the user's face-a job well done! Be part of us Hemmersbach provides IT infrastructure services in more than 190 countries with 50 subsidiaries. We deliver exclusively for leading companies in the IT industry. We go the extra mile-we not only enthuse our customers but also make the world a better place: 20% of our profits support our initiatives, Hemmersbach Rhino Force and Hemmersbach Kids' Family. That's why Hemmersbach is The Social Purpose IT Company. Buddy program Company events Internal career development program International job opportunities Medical cash plan Onboarding program Drag and drop files here or Click to browse files I want to be considered for future recruitment. Read more
2nd Line Support Engineer - M365 Coventry £30,000 - £36,000 2nd Line Technical Engineer - M365, Sophos - Coventry - £30k - £36k Are you ready to step into a role that is massively backed bytraining and development?Do you want to be part of an established,growing MSP that will invest into your future?Are you someone who thrives in a fast-paced, client-facing support environment? Our client is hiring multiple 2nd Line Technical Engineers to join their expanding service team. This is a hands-on technical role with frequent client-site visits, where you'll support a wide range of customers across the Microsoft ecosystem. This is a real opportunity for you to step up, sharpen your skills, and further build a strong career path in the IT world. What you'll be doing: Delivering 2nd Line support via phone, remote tools and onsite visits Supporting Microsoft 365 environments - Intune, SharePoint, Exchange, Teams Working with Sophos for endpoint and firewall security Using ConnectWise as your central service desk platform Visiting client sites 1-2 days per week for setups, PC installs or firewall deployments Supporting 1st Line colleagues and acting as a mentor for more junior engineers Logging tickets, creating documentation, and contributing to the internal knowledge base What you'll need: Experience with Microsoft 365 admin, Windows OS, basic networking, and endpoint security Familiarity with Sophos and ConnectWise (or similar tools) Strong customer service mindset - confident, friendly, and proactive Full UK driving licence and happy to travel locally to customer site Eligible for BPSS clearance What's on offer: Industry-leading training and full certification support - Microsoft, CompTIA, Sophos Clear promotion route into Senior Engineer, Team Lead, Microsoft Consultant or Security roles Hands-on role with lots of variety - technical problem-solving, site work, customer engagement Strong team culture and excellent support structure This is a brilliant opportunity for someone who enjoys working in a lively MSP environment, and is serious about career progression. If you're a 2nd Line Engineer with the right attitude and technical grounding, They will help you build the rest. 2nd Line Technical Engineer - M365, Sophos - Coventry - £30k - £36k The Cloud & IT Infrastructure space is constantly shifting. Get the latest job opportunities from top IT Solutions Providers delivered to your inbox before anyone else by registering with InfraView.
Aug 21, 2025
Full time
2nd Line Support Engineer - M365 Coventry £30,000 - £36,000 2nd Line Technical Engineer - M365, Sophos - Coventry - £30k - £36k Are you ready to step into a role that is massively backed bytraining and development?Do you want to be part of an established,growing MSP that will invest into your future?Are you someone who thrives in a fast-paced, client-facing support environment? Our client is hiring multiple 2nd Line Technical Engineers to join their expanding service team. This is a hands-on technical role with frequent client-site visits, where you'll support a wide range of customers across the Microsoft ecosystem. This is a real opportunity for you to step up, sharpen your skills, and further build a strong career path in the IT world. What you'll be doing: Delivering 2nd Line support via phone, remote tools and onsite visits Supporting Microsoft 365 environments - Intune, SharePoint, Exchange, Teams Working with Sophos for endpoint and firewall security Using ConnectWise as your central service desk platform Visiting client sites 1-2 days per week for setups, PC installs or firewall deployments Supporting 1st Line colleagues and acting as a mentor for more junior engineers Logging tickets, creating documentation, and contributing to the internal knowledge base What you'll need: Experience with Microsoft 365 admin, Windows OS, basic networking, and endpoint security Familiarity with Sophos and ConnectWise (or similar tools) Strong customer service mindset - confident, friendly, and proactive Full UK driving licence and happy to travel locally to customer site Eligible for BPSS clearance What's on offer: Industry-leading training and full certification support - Microsoft, CompTIA, Sophos Clear promotion route into Senior Engineer, Team Lead, Microsoft Consultant or Security roles Hands-on role with lots of variety - technical problem-solving, site work, customer engagement Strong team culture and excellent support structure This is a brilliant opportunity for someone who enjoys working in a lively MSP environment, and is serious about career progression. If you're a 2nd Line Engineer with the right attitude and technical grounding, They will help you build the rest. 2nd Line Technical Engineer - M365, Sophos - Coventry - £30k - £36k The Cloud & IT Infrastructure space is constantly shifting. Get the latest job opportunities from top IT Solutions Providers delivered to your inbox before anyone else by registering with InfraView.
There is so much opportunity in the world of IT Defence and this large site now have a brand-new position for a Network Solution Architect. As the solution owner for the full lifecycle of a solution from feasibility to delivery you will make sure the solution has continuity from an architectural and design perspective. Come and build and implement end-to-end solution/technical design on this high profile account. You do need to be eligible for DV Clearance for this position. Hybrid fixed with 1 to 2 days on site per week in either Salisbury OR Portsmouth, What you'll be doing: Create and implement end-to-end solution/technical design. Provide solution and technical SME mentorship. Provide a customer concern point for design related issues within projects. Align standards, frameworks and security with overall business and technology strategy. Identify, communicate, and address Information Assurance risks. Design security architecture elements to mitigate risks in liaison with Solution Leads. Create solutions that balance business requirements with information and cyber security requirements. Identify security design gaps in existing and proposed architectures and recommend changes or improvements. What you'll bring:. Experience of core Cisco Networking technologies covering switching, routing, firewall, wireless(ASA,ACI,NX-OS,IOS etc.). Good knowledge of network orchestration and automation. Concrete understanding of fundamental vendor independent network (IP) concepts and adjacent technologies (DHCP, DNS etc). Experience leading projects and working as part of a team including preparing and presenting designs to a high standard. Experience with Windows server, AD, exchange SharePoint, group policy. It would be great if you had: Familiarity with industry standard frameworks in project management and architecture (Prince2, TOGAF etc). Cisco Unified Communications, and ideally also Asterisk PABX. Familiar with concepts involved in SEIM and other network security technologies. Knowledge of Endpoint Management. Familiarity with public cloud (M365, AWS, Azure Google). If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Employment Type: Permanent Location: Hybrid fixed with 1 to 2 days per week on site in either Salisbury OR Portsmouth, Security Clearance Level: Eligible for DV Clearance Internal Recruiter: Jane Salary: To £75K Benefits: £5,400 car allowance, 25 days annual leave with the option to buy additional days, private medical, life assurance, pension, and generous flexible benefits fund Loved reading about this job and want to know more about us? Sopra Steria's Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the client's goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UK's most complex safety- and security-critical markets.
Aug 21, 2025
Full time
There is so much opportunity in the world of IT Defence and this large site now have a brand-new position for a Network Solution Architect. As the solution owner for the full lifecycle of a solution from feasibility to delivery you will make sure the solution has continuity from an architectural and design perspective. Come and build and implement end-to-end solution/technical design on this high profile account. You do need to be eligible for DV Clearance for this position. Hybrid fixed with 1 to 2 days on site per week in either Salisbury OR Portsmouth, What you'll be doing: Create and implement end-to-end solution/technical design. Provide solution and technical SME mentorship. Provide a customer concern point for design related issues within projects. Align standards, frameworks and security with overall business and technology strategy. Identify, communicate, and address Information Assurance risks. Design security architecture elements to mitigate risks in liaison with Solution Leads. Create solutions that balance business requirements with information and cyber security requirements. Identify security design gaps in existing and proposed architectures and recommend changes or improvements. What you'll bring:. Experience of core Cisco Networking technologies covering switching, routing, firewall, wireless(ASA,ACI,NX-OS,IOS etc.). Good knowledge of network orchestration and automation. Concrete understanding of fundamental vendor independent network (IP) concepts and adjacent technologies (DHCP, DNS etc). Experience leading projects and working as part of a team including preparing and presenting designs to a high standard. Experience with Windows server, AD, exchange SharePoint, group policy. It would be great if you had: Familiarity with industry standard frameworks in project management and architecture (Prince2, TOGAF etc). Cisco Unified Communications, and ideally also Asterisk PABX. Familiar with concepts involved in SEIM and other network security technologies. Knowledge of Endpoint Management. Familiarity with public cloud (M365, AWS, Azure Google). If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Employment Type: Permanent Location: Hybrid fixed with 1 to 2 days per week on site in either Salisbury OR Portsmouth, Security Clearance Level: Eligible for DV Clearance Internal Recruiter: Jane Salary: To £75K Benefits: £5,400 car allowance, 25 days annual leave with the option to buy additional days, private medical, life assurance, pension, and generous flexible benefits fund Loved reading about this job and want to know more about us? Sopra Steria's Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the client's goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UK's most complex safety- and security-critical markets.
SharePoint Consultant To £65,000 + Benefits Remote Cloud Decisions have partnered with a leading Microsoft Gold Partner who require a Senior SharePoint Consultant to join their consultancy. This is an unmissable opportunity for anyone working in the Microsoft Partner space, where you'll be working within an organisation recognised as the highest potential Partner in the UK. Boasting 13 Microsoft Gold Competencies, 8 Advanced Partner Specialism as well as channel relationships at some of the world top consulting firms. The Role Leading customer engagements through project scoping and workshops Designing / Architecting Enterprise SharePoint Solutions On- Prem File Server/ SharePoint server migration to SharePoint Online Design & Implementation of SharePoint Online including Doc Management / Doc Infra / Azure Info Protection / Labelling SharePoint migrations + integrations What's Needed? Documentation + communication skills Strong technical background of SharePoint On-Prem / SharePoint Online M365 collaborative products Proven experience in a senior technical consultancy role Ability to communication technical solutions to technical/non-technical audiences SharePoint implementations + delivery of: Intranets (including Yammer), Document Management, Record Management, O365 Group Creation/Site Provisioning engines a SharePoint/Teams/OneDrive platform. Microsoft Teams collaboration, information governance, security and compliance What's in it for you? Working with one of the UK's leading Microsoft Gold Partners, you'll be given the opportunity to work on some of the most exciting Microsoft focused projects happening anywhere in the UK. Huge investment in your development (Certifications/Training) Top rate relationship with Microsoft UK Clear and focused career progression Interested? Get in touch - Jess Gregory - Cloud Decisions are proud to be selectedas specialist talent acquisition provider byMicrosoft UKfor their UK Partner Talent Services, createdto supportUKPartnerswitha rangeof specialisttalentservices.Whether this is quite right for you or not, wecan helpyou to connect with some of the best cloud career opportunities within the Microsoft Partnerecosystem.
Aug 21, 2025
Full time
SharePoint Consultant To £65,000 + Benefits Remote Cloud Decisions have partnered with a leading Microsoft Gold Partner who require a Senior SharePoint Consultant to join their consultancy. This is an unmissable opportunity for anyone working in the Microsoft Partner space, where you'll be working within an organisation recognised as the highest potential Partner in the UK. Boasting 13 Microsoft Gold Competencies, 8 Advanced Partner Specialism as well as channel relationships at some of the world top consulting firms. The Role Leading customer engagements through project scoping and workshops Designing / Architecting Enterprise SharePoint Solutions On- Prem File Server/ SharePoint server migration to SharePoint Online Design & Implementation of SharePoint Online including Doc Management / Doc Infra / Azure Info Protection / Labelling SharePoint migrations + integrations What's Needed? Documentation + communication skills Strong technical background of SharePoint On-Prem / SharePoint Online M365 collaborative products Proven experience in a senior technical consultancy role Ability to communication technical solutions to technical/non-technical audiences SharePoint implementations + delivery of: Intranets (including Yammer), Document Management, Record Management, O365 Group Creation/Site Provisioning engines a SharePoint/Teams/OneDrive platform. Microsoft Teams collaboration, information governance, security and compliance What's in it for you? Working with one of the UK's leading Microsoft Gold Partners, you'll be given the opportunity to work on some of the most exciting Microsoft focused projects happening anywhere in the UK. Huge investment in your development (Certifications/Training) Top rate relationship with Microsoft UK Clear and focused career progression Interested? Get in touch - Jess Gregory - Cloud Decisions are proud to be selectedas specialist talent acquisition provider byMicrosoft UKfor their UK Partner Talent Services, createdto supportUKPartnerswitha rangeof specialisttalentservices.Whether this is quite right for you or not, wecan helpyou to connect with some of the best cloud career opportunities within the Microsoft Partnerecosystem.
Doherty Associates (DA) has delivered IT solutions for over 30 years to some of the world's most prestigious and demanding clients. We focus on the professional and financial services sectors, including private equity, venture capital, and legal firms - including some of the UK's top ten law firms. We are a Microsoft Gold Partner with four Solutions Partner Designations (including Modern Work), a Tier 1 Microsoft CSP relationship and are ISO27001 & ISO9001 accredited. We are a pioneering and innovative organisation focusing on "cloud-first" projects, enabling, and enhancing hybrid and modern workplace capabilities for customers; we pride ourselves on our passion and expertise to deliver transformations and managed services to our customers. About the role This is a highly influential role within our managed services department, delivering best in class service to DA customers and will best suit an experienced technical professional, with a background in supporting Microsoft technologies across cloud, modern workplace, end point management and security. As the 3rd Line Support Engineer, you will be working on escalations, problems, and major incidents, and focus on resolving tricky technically tickets. You may, from time to time, need to visit our London-based customers in person, to help resolve the most challenging troubleshooting cases, acting as the subject matter expert. Additionally, you will work closely with the Professional Services team to onboard new products and services. The service desk team works together from our modern office in central London (Holborn). During probationary p eriod, you will work in the office Monday-Friday. After the probationary period, you will have the option to work in hybrid (4 days from the office and 1 day from home) Responsibilities Technical support Be the main point of contact for escalations within the service desk: Lead Problem and Major Incident investigations Efficiently progress tickets within ConnectWise Manage - resolve Incident, Problem and 'non-standard' Request tickets as assigned Consult senior colleagues in the Professional Services team or Microsoft/third-party support as required Keep detailed notes and time entries within tickets Act as a peer reviewer for change control submissions Represent Managed Services during service transition phases as projects move through hyper-care into operations Documentation and processes Follow existing and create new detailed procedures when required Review procedures created by other members of the team Ensure that the documentation is up to date when any changes are made to services Complete time and expense reporting requirements Act as the SME: Consult the Service Desk Manager and/or Account Managers on new technology being proposed during client demos Assist to resolve escalations/complaints Deliver lunch and learns to other engineers within the business on troubleshooting methods and new functionality, ensuring knowledge sharing is preserved Be the go-to engineer for junior staff - coach and support the engineers in resolving technical issues Collaborate with the wider team members to drive service desk tickets through to resolution Lead by example and promote an inclusive and respectful working environment Demonstrate and maintain excellent written communication and outstanding customer service skills both, over the phone and in person. Qualification, skills, and experience Background BSc (or equivalent) in Computer Science / Information Technology, or a related field Experience of providing 3rd Line Technical Support Experience of working in a busy MSP service desk environment in a structured, ITIL driven framework (including Incident,Change and Problem Management) Technical skills Experience of acting as a the 'go-to' person during Major Incidents, including providing RCAs/ RFOs Experience in: Microsoft Cloud Stack: Azure, ASR, WVD, Endpoint Manger Azure Active Directory (Identity, MFA, Conditional Access) Supporting M365 environment Microsoft Active Directory, Exchange, AOVPN, Windows Server OS Intune, Endpoint management, MDM Scripting languages such as PowerShell Knowledge of File System Technologies Knowledge of domain services: DNS, DHCP, VPN etc. About the person High level of empathy Excellent communicator, both verbally and in writing Patient, approachable and respectful; ability to support colleagues and help with their professional development as well as build strong professional relationships with colleagues across the business Methodical with strong analytical and problem-solving skills High sense of urgency and accountability What we offer in return Basic salary plus performance bonus 34 days of annual leave (incl. 8 UK bank holidays and a day off on your birthday) We are passionate about our success being driven by 'better together' and offer hybrid working Enhanced family-friendly benefit schemes including company sick pay Sponsored training and development and where applicable to the role, a technical exams incentive scheme Private medical insurance and Employee Assistance Programme
Aug 21, 2025
Full time
Doherty Associates (DA) has delivered IT solutions for over 30 years to some of the world's most prestigious and demanding clients. We focus on the professional and financial services sectors, including private equity, venture capital, and legal firms - including some of the UK's top ten law firms. We are a Microsoft Gold Partner with four Solutions Partner Designations (including Modern Work), a Tier 1 Microsoft CSP relationship and are ISO27001 & ISO9001 accredited. We are a pioneering and innovative organisation focusing on "cloud-first" projects, enabling, and enhancing hybrid and modern workplace capabilities for customers; we pride ourselves on our passion and expertise to deliver transformations and managed services to our customers. About the role This is a highly influential role within our managed services department, delivering best in class service to DA customers and will best suit an experienced technical professional, with a background in supporting Microsoft technologies across cloud, modern workplace, end point management and security. As the 3rd Line Support Engineer, you will be working on escalations, problems, and major incidents, and focus on resolving tricky technically tickets. You may, from time to time, need to visit our London-based customers in person, to help resolve the most challenging troubleshooting cases, acting as the subject matter expert. Additionally, you will work closely with the Professional Services team to onboard new products and services. The service desk team works together from our modern office in central London (Holborn). During probationary p eriod, you will work in the office Monday-Friday. After the probationary period, you will have the option to work in hybrid (4 days from the office and 1 day from home) Responsibilities Technical support Be the main point of contact for escalations within the service desk: Lead Problem and Major Incident investigations Efficiently progress tickets within ConnectWise Manage - resolve Incident, Problem and 'non-standard' Request tickets as assigned Consult senior colleagues in the Professional Services team or Microsoft/third-party support as required Keep detailed notes and time entries within tickets Act as a peer reviewer for change control submissions Represent Managed Services during service transition phases as projects move through hyper-care into operations Documentation and processes Follow existing and create new detailed procedures when required Review procedures created by other members of the team Ensure that the documentation is up to date when any changes are made to services Complete time and expense reporting requirements Act as the SME: Consult the Service Desk Manager and/or Account Managers on new technology being proposed during client demos Assist to resolve escalations/complaints Deliver lunch and learns to other engineers within the business on troubleshooting methods and new functionality, ensuring knowledge sharing is preserved Be the go-to engineer for junior staff - coach and support the engineers in resolving technical issues Collaborate with the wider team members to drive service desk tickets through to resolution Lead by example and promote an inclusive and respectful working environment Demonstrate and maintain excellent written communication and outstanding customer service skills both, over the phone and in person. Qualification, skills, and experience Background BSc (or equivalent) in Computer Science / Information Technology, or a related field Experience of providing 3rd Line Technical Support Experience of working in a busy MSP service desk environment in a structured, ITIL driven framework (including Incident,Change and Problem Management) Technical skills Experience of acting as a the 'go-to' person during Major Incidents, including providing RCAs/ RFOs Experience in: Microsoft Cloud Stack: Azure, ASR, WVD, Endpoint Manger Azure Active Directory (Identity, MFA, Conditional Access) Supporting M365 environment Microsoft Active Directory, Exchange, AOVPN, Windows Server OS Intune, Endpoint management, MDM Scripting languages such as PowerShell Knowledge of File System Technologies Knowledge of domain services: DNS, DHCP, VPN etc. About the person High level of empathy Excellent communicator, both verbally and in writing Patient, approachable and respectful; ability to support colleagues and help with their professional development as well as build strong professional relationships with colleagues across the business Methodical with strong analytical and problem-solving skills High sense of urgency and accountability What we offer in return Basic salary plus performance bonus 34 days of annual leave (incl. 8 UK bank holidays and a day off on your birthday) We are passionate about our success being driven by 'better together' and offer hybrid working Enhanced family-friendly benefit schemes including company sick pay Sponsored training and development and where applicable to the role, a technical exams incentive scheme Private medical insurance and Employee Assistance Programme
Azure Expert MSP Ergo are seeking a Microsoft 365 Consultant for an exciting role with our Modern Workplace team. The successful Microsoft 365 Consultant will be based in our Belfast office and responsible for the architecture and implementation of cloud-based solutions to some of Ireland's most well-known public and private sector companies. You will work on a Microsoft MVP-led team in a company awarded Microsoft Country Partner of the Year FIVE times and current MS Modern Workplace Partner of the Year 2023. Candidates should be Microsoft Certified with extensive experience implementing Office 365 projects in enterprise environments . We value our staff and offer the following Pension Health insurance Educational Assistance / incentives Flexible work options Experience with best-in-class technology Wellness program What will you do? Consultant-level customer engagements on Office 365/Cloud architectures and strategy. Contribute to running our Modern Workplace practice and develop our Office 365 capability. Own delivery responsibilities for client engagements, including but not limited to Office 365 Migrations and transformations, application migration/modernization, security & identity assessments and networking assessments and design. Deliver technical leadership and architecture on our engagements and provide feedback around the evolution of the solution. You provide Office 365 focused sales support, including estimating, high-level solution development, cloud strategy, and workshop delivery. You shape end-to-end solutions and solution architectures for Office 365, including estimation, solution planning and collaborating with the appropriate teams to create the optimal client outcome. Provide technical training to customers technical resources. Conduct technical research on system upgrades to determine feasibility, cost, time required and compatibility. Deliver best in class, Microsoft focused, modern solutions to a wide variety of industries What experience in M365 do I need? Office 365 tenant to tenant migrations Exchange Online Design & Security Exchange On-Premises / Exchange Hybrid / Active Directory configuration and design Microsoft Teams Calling Architecture Experience with the Office 365 security stack Experience with both Microsoft and Third-Party migration toolsets
Aug 21, 2025
Full time
Azure Expert MSP Ergo are seeking a Microsoft 365 Consultant for an exciting role with our Modern Workplace team. The successful Microsoft 365 Consultant will be based in our Belfast office and responsible for the architecture and implementation of cloud-based solutions to some of Ireland's most well-known public and private sector companies. You will work on a Microsoft MVP-led team in a company awarded Microsoft Country Partner of the Year FIVE times and current MS Modern Workplace Partner of the Year 2023. Candidates should be Microsoft Certified with extensive experience implementing Office 365 projects in enterprise environments . We value our staff and offer the following Pension Health insurance Educational Assistance / incentives Flexible work options Experience with best-in-class technology Wellness program What will you do? Consultant-level customer engagements on Office 365/Cloud architectures and strategy. Contribute to running our Modern Workplace practice and develop our Office 365 capability. Own delivery responsibilities for client engagements, including but not limited to Office 365 Migrations and transformations, application migration/modernization, security & identity assessments and networking assessments and design. Deliver technical leadership and architecture on our engagements and provide feedback around the evolution of the solution. You provide Office 365 focused sales support, including estimating, high-level solution development, cloud strategy, and workshop delivery. You shape end-to-end solutions and solution architectures for Office 365, including estimation, solution planning and collaborating with the appropriate teams to create the optimal client outcome. Provide technical training to customers technical resources. Conduct technical research on system upgrades to determine feasibility, cost, time required and compatibility. Deliver best in class, Microsoft focused, modern solutions to a wide variety of industries What experience in M365 do I need? Office 365 tenant to tenant migrations Exchange Online Design & Security Exchange On-Premises / Exchange Hybrid / Active Directory configuration and design Microsoft Teams Calling Architecture Experience with the Office 365 security stack Experience with both Microsoft and Third-Party migration toolsets
We're currently looking for an experienced Cloud Engineer / Architect - Azure to join our IT team on a full-time, permanent basis to help deliver our Modern Workplace strategy. This role can be based in Newcastle, Plymouth or Bristol and falls under our hybrid working policy. We would ask that you reside close enough to one of our office locations so that you can visit weekly/a few days a fortnight as per current working practices. The team First-class IT systems are absolutely key to the success of any business in today's commercial world and the legal sector is no exception. Womble Bond Dickinson (UK) LLP prides itself on being at the forefront of technological advancements within the legal profession, something we've become well known for. To remain competitive in our markets, and to continue supporting our growth strategies, our team of dedicated IT professionals have a key role to play, ensuring the integrity of the IT infrastructure, development of new and existing systems and excellent support to all of our employees, and clients. The role Reporting directly to the Head of IT Infrastructure and Operations, this is a senior position that will act as the subject matter expert for Azure and Cloud technologies. The Cloud Engineer / Architect will take ownership of the implementation, configuration, development, security and operational support of the Firm's Microsoft Azure Cloud platform. Provide technical expertise and hands-on support for deploying and managing Cloud Services, Microsoft 365, Azure Stack, and integrations with third-party enterprise applications. Ensure solutions align with best practices, internal standards and cybersecurity requirements. Duties include: Leads the implementation and support of Microsoft Azure and Microsoft 365 solutions, with a strong focus on security, scalability, and operational excellence. Provides expert-level engineering support for cloud migrations, hybrid integrations, and enterprise deployments across Azure and M365. Adhere to Microsoft Cloud Adoption Framework. Maintains deep technical knowledge of Azure services, Microsoft 365 workloads, and third-party integrations, staying current with roadmap updates and new features. Authors and maintains comprehensive technical documentation including detailed system configurations, governance models, and operational procedures. Acts as a senior escalation point for Level 3/4 support, performing root cause analysis and driving long-term resolution of complex issues. Manages the technical scope, delivery timelines, and risk mitigation strategies for cloud engineering initiatives. Tracks and reports on engineering KPIs, system performance, and project milestones to stakeholders. Facilitates technical workshops and solution design sessions to align engineering efforts with business goals. Communicates and defends technical decisions, ensuring alignment with security, compliance, and operational standards. Collaborates with project delivery teams to plan and execute regular roadmaps for Azure and M365 service enhancements. Identifies opportunities to optimize business processes using Microsoft cloud tools and promotes their adoption across the organization. Designs and enhances solutions using SharePoint Online and Power Platform, enabling automation and collaboration. Champions the adoption of Microsoft roadmap features and integrates them into the cloud environment. Applies ITIL-aligned practices for change management, incident response, and service governance across cloud and hybrid infrastructure. Mentor junior engineers and develop proof-of-concepts to demonstrate the value of Azure and M365 technologies. Support Microsoft Dynamics technologies to assist with integration of 3rd party applications. What we are looking for? We're open to different industry backgrounds, so you do not necessarily need to have worked within the legal sector. What's most important is your expert knowledge, approach, attitude and ability to communicate your ideas and contribute to improving the future direction of our infrastructure journey. To be considered you must meet the minimum requirements of: You have a degree in Computer Science, Engineering, related discipline, or equivalent experience. You hold multiple Microsoft Cloud Architecture qualifications (Including AZ-305) and have demonstratable equivalent experience. You are certified in areas of Microsoft Cloud including Azure and M365. You have 8+ years of expertise in IT-engineering and system support. Previous experience in a specific Cloud based role around Azure stack and Office 365 focussed role. Azure architecture experience together with practical implementation skills Azure IaaS, SaaS and PaaS Ancillary applications (lists, planner, etc.) M365 Apps for Enterprise Azure, M365 tenant and cost centre monitoring Security & Compliance centre PowerShell and Bicep scripting (Infrastructure as code) skills required In addition to your technical skills, we are looking for a candidate who has the right attitude, mindset and is driven, hungry to learn and able to excel in their area of expertise and is eager to contribute with a desire to be successful. We are looking for a proactive and self-motivated individual who takes ownership of their work and understands its impact on business success. Organized and forward-thinking, you bring a 360-degree mindset to drive positive change while maintaining a team player attitude. With strong interpersonal and communication skills, you foster relationships at all levels, responding effectively to the needs of fee earners and key stakeholders. You collaborate closely with Business Analysts to identify, prioritize, and implement solutions that align with the firm's strategic goals. Additionally, you provide training, coaching, and mentoring, ensuring the continuous growth and development of IT team members
Aug 20, 2025
Full time
We're currently looking for an experienced Cloud Engineer / Architect - Azure to join our IT team on a full-time, permanent basis to help deliver our Modern Workplace strategy. This role can be based in Newcastle, Plymouth or Bristol and falls under our hybrid working policy. We would ask that you reside close enough to one of our office locations so that you can visit weekly/a few days a fortnight as per current working practices. The team First-class IT systems are absolutely key to the success of any business in today's commercial world and the legal sector is no exception. Womble Bond Dickinson (UK) LLP prides itself on being at the forefront of technological advancements within the legal profession, something we've become well known for. To remain competitive in our markets, and to continue supporting our growth strategies, our team of dedicated IT professionals have a key role to play, ensuring the integrity of the IT infrastructure, development of new and existing systems and excellent support to all of our employees, and clients. The role Reporting directly to the Head of IT Infrastructure and Operations, this is a senior position that will act as the subject matter expert for Azure and Cloud technologies. The Cloud Engineer / Architect will take ownership of the implementation, configuration, development, security and operational support of the Firm's Microsoft Azure Cloud platform. Provide technical expertise and hands-on support for deploying and managing Cloud Services, Microsoft 365, Azure Stack, and integrations with third-party enterprise applications. Ensure solutions align with best practices, internal standards and cybersecurity requirements. Duties include: Leads the implementation and support of Microsoft Azure and Microsoft 365 solutions, with a strong focus on security, scalability, and operational excellence. Provides expert-level engineering support for cloud migrations, hybrid integrations, and enterprise deployments across Azure and M365. Adhere to Microsoft Cloud Adoption Framework. Maintains deep technical knowledge of Azure services, Microsoft 365 workloads, and third-party integrations, staying current with roadmap updates and new features. Authors and maintains comprehensive technical documentation including detailed system configurations, governance models, and operational procedures. Acts as a senior escalation point for Level 3/4 support, performing root cause analysis and driving long-term resolution of complex issues. Manages the technical scope, delivery timelines, and risk mitigation strategies for cloud engineering initiatives. Tracks and reports on engineering KPIs, system performance, and project milestones to stakeholders. Facilitates technical workshops and solution design sessions to align engineering efforts with business goals. Communicates and defends technical decisions, ensuring alignment with security, compliance, and operational standards. Collaborates with project delivery teams to plan and execute regular roadmaps for Azure and M365 service enhancements. Identifies opportunities to optimize business processes using Microsoft cloud tools and promotes their adoption across the organization. Designs and enhances solutions using SharePoint Online and Power Platform, enabling automation and collaboration. Champions the adoption of Microsoft roadmap features and integrates them into the cloud environment. Applies ITIL-aligned practices for change management, incident response, and service governance across cloud and hybrid infrastructure. Mentor junior engineers and develop proof-of-concepts to demonstrate the value of Azure and M365 technologies. Support Microsoft Dynamics technologies to assist with integration of 3rd party applications. What we are looking for? We're open to different industry backgrounds, so you do not necessarily need to have worked within the legal sector. What's most important is your expert knowledge, approach, attitude and ability to communicate your ideas and contribute to improving the future direction of our infrastructure journey. To be considered you must meet the minimum requirements of: You have a degree in Computer Science, Engineering, related discipline, or equivalent experience. You hold multiple Microsoft Cloud Architecture qualifications (Including AZ-305) and have demonstratable equivalent experience. You are certified in areas of Microsoft Cloud including Azure and M365. You have 8+ years of expertise in IT-engineering and system support. Previous experience in a specific Cloud based role around Azure stack and Office 365 focussed role. Azure architecture experience together with practical implementation skills Azure IaaS, SaaS and PaaS Ancillary applications (lists, planner, etc.) M365 Apps for Enterprise Azure, M365 tenant and cost centre monitoring Security & Compliance centre PowerShell and Bicep scripting (Infrastructure as code) skills required In addition to your technical skills, we are looking for a candidate who has the right attitude, mindset and is driven, hungry to learn and able to excel in their area of expertise and is eager to contribute with a desire to be successful. We are looking for a proactive and self-motivated individual who takes ownership of their work and understands its impact on business success. Organized and forward-thinking, you bring a 360-degree mindset to drive positive change while maintaining a team player attitude. With strong interpersonal and communication skills, you foster relationships at all levels, responding effectively to the needs of fee earners and key stakeholders. You collaborate closely with Business Analysts to identify, prioritize, and implement solutions that align with the firm's strategic goals. Additionally, you provide training, coaching, and mentoring, ensuring the continuous growth and development of IT team members
Jobs Search Type All Job Area All 3rd Line Support Engineer - Microsoft Cloud, Azure + M365 London £45,000 - £50,000 + 10% bonus 3rd Line Support Engineer - Microsoft Cloud, Azure + M365 - Central London £45,000 - £50,000 + 10% bonus Do you want to be an exceptional 3rd line support engineer that gets heavily involved with final escalations in a dynamic, growing team? Do you want an opportunity to further your career inside a well-respected Microsoft Gold partner? Do you want to work with a business that values collaboration, offers flexibility, and invests in your professional development? Here's a brilliant opportunity to join a highly respected Microsoft Gold partner MSP, delivering managed services to some of their high-value, key clients. This is a visible, senior support role where you'll handle escalations, and act as a technical mentor within the business. You'll be joining a close-knit team in central London, working from the office full-time during probation, then moving to a 4-day office / 1-day home setup post-probation. Proven 3rd Line support experience in a busy MSP or IT Services environment Strong skills across Microsoft technologies - Azure, M365, Intune, AAD, Exchange, Entra Confidence dealing with major incidents, escalations and tricky support issues Comfortable with scripting (e.g. PowerShell) and endpoint management tools A clear, confident communicator who enjoys solving problems and helping others Happy being office-based (5 days per week during probation, then 4 days in) Duties and Responsibilities: Acting as the final escalation point for complex tickets and service desk issues Leading troubleshooting for Azure, Microsoft 365, Intune and endpoint services Taking ownership of major incidents and problems - including post-incident analysis Working alongside professional services during project transitions and onboarding Helping junior engineers develop - peer reviews, guidance, and knowledge sharing Creating and updating internal documentation and best-practice procedures Representing the technical team in client conversations and internal reviews This is a role for someone who enjoys taking ownership, solving high-impact issues, and playing a senior part in the service desk. If you're looking for a technically stimulating role in a business that genuinely values training and development - get in touch! 3rd Line Support Engineer - Microsoft Cloud, Azure + M365 - Central London £45,000 - £50,000 + 10% bonus The Cloud & IT Infrastructure space is constantly shifting. Get the latest job opportunities from top IT Solutions Providers delivered to your inbox before anyone else by registering with InfraView.
Aug 20, 2025
Full time
Jobs Search Type All Job Area All 3rd Line Support Engineer - Microsoft Cloud, Azure + M365 London £45,000 - £50,000 + 10% bonus 3rd Line Support Engineer - Microsoft Cloud, Azure + M365 - Central London £45,000 - £50,000 + 10% bonus Do you want to be an exceptional 3rd line support engineer that gets heavily involved with final escalations in a dynamic, growing team? Do you want an opportunity to further your career inside a well-respected Microsoft Gold partner? Do you want to work with a business that values collaboration, offers flexibility, and invests in your professional development? Here's a brilliant opportunity to join a highly respected Microsoft Gold partner MSP, delivering managed services to some of their high-value, key clients. This is a visible, senior support role where you'll handle escalations, and act as a technical mentor within the business. You'll be joining a close-knit team in central London, working from the office full-time during probation, then moving to a 4-day office / 1-day home setup post-probation. Proven 3rd Line support experience in a busy MSP or IT Services environment Strong skills across Microsoft technologies - Azure, M365, Intune, AAD, Exchange, Entra Confidence dealing with major incidents, escalations and tricky support issues Comfortable with scripting (e.g. PowerShell) and endpoint management tools A clear, confident communicator who enjoys solving problems and helping others Happy being office-based (5 days per week during probation, then 4 days in) Duties and Responsibilities: Acting as the final escalation point for complex tickets and service desk issues Leading troubleshooting for Azure, Microsoft 365, Intune and endpoint services Taking ownership of major incidents and problems - including post-incident analysis Working alongside professional services during project transitions and onboarding Helping junior engineers develop - peer reviews, guidance, and knowledge sharing Creating and updating internal documentation and best-practice procedures Representing the technical team in client conversations and internal reviews This is a role for someone who enjoys taking ownership, solving high-impact issues, and playing a senior part in the service desk. If you're looking for a technically stimulating role in a business that genuinely values training and development - get in touch! 3rd Line Support Engineer - Microsoft Cloud, Azure + M365 - Central London £45,000 - £50,000 + 10% bonus The Cloud & IT Infrastructure space is constantly shifting. Get the latest job opportunities from top IT Solutions Providers delivered to your inbox before anyone else by registering with InfraView.
As an IT Solutions Architect within Redsquid, you will be responsible for designing and delivering best-in-class IT solutions tailored to the evolving needs of our clients. This is a hands-on, client-facing role that combines deep technical expertise with strong commercial awareness and strategic thinking. About the Job Location: Borehamwood HQ Permanent, Full-time Monday to Friday: 37.5 hours per week You will lead technical discovery sessions, design scalable solutions across Microsoft 365, Azure, Microsoft Sentinel, Intune, and network/firewall infrastructure, and support the sales team with pre-sales input and client proposals. You will also guide project delivery, ensuring solutions are implemented to a high standard with a focus on security, compliance, and performance. If you thrive in a fast-paced, service-driven environment, are passionate about cloud technologies, and enjoy working closely with both technical teams and customers - then this role is for you. This role is ideal for someone seeking their next challenge and wanting to make a real difference with technology. At Redsquid, you'll have the opportunity to make an impact and create your own journey - we'll invest in your growth within Redsquid. Core Technical Skills Microsoft 365 Expertise: Strong experience with Exchange Online, SharePoint, OneDrive, Microsoft Teams, and Entra ID (Azure AD). Experience with M365 migrations, hybrid identity, cross-tenant moves, and security features like DLP, Sensitivity Labels, and retention policies. Familiarity with licensing models, delegated admin roles, and secure configuration baselines. Hands-on experience with Azure IaaS, virtual networking, storage, NSGs, load balancers, VPN gateways, and Azure Firewall. Knowledge of Azure AD, Azure AD Connect, and hybrid environments. Skills in Azure governance including policies, management groups, tagging, cost control, and monitoring tools (Azure Monitor, Log Analytics). Proven experience implementing Microsoft Sentinel: connecting data sources, building analytics rules, creating dashboards, and writing KQL queries. Understanding incident response, security event correlation, and automation via Logic Apps. Solid understanding of cybersecurity principles: Zero Trust, Conditional Access, MFA, identity protection, and secure score improvement. Intune / Endpoint Management: Deployment and configuration of Intune, AutoPilot, configuration profiles, compliance and security policies. Experience with application deployment, device encryption, and monitoring/reporting. Integration with Defender for Endpoint and Microsoft Purview (beneficial but optional). Networking & Firewalls: Strong understanding of network fundamentals: IP addressing, subnets, VLANs, NAT, DNS, DHCP. Configuration and deployment of firewalls (e.g., Cisco ASA, Fortinet, Ubiquiti), including site-to-site VPNs, remote access VPNs, and secure segmentation. DNS and SSL/TLS certificate management. Ability to engage with clients during scoping calls, solution workshops, and technical reviews. Experience creating proposals, high-level designs (HLD), low-level designs (LLD), and cost estimates. Ability to communicate technical concepts clearly to stakeholders of all levels. Project Delivery & Documentation: Experience delivering cloud infrastructure and modern workplace projects. Strong documentation standards and contribution to internal technical libraries. Knowledge of service transition, change control, and project handover procedures. Skills and Experience required as an IT Solutions Architect Minimum of 2 years experience in a similar role within an MSP Excellent communication skills, both verbal and written. Strong troubleshooting skills in security and infrastructure. Ability to work independently, manage priorities, and meet deadlines. Collaborative mindset and willingness to mentor juniors. Organized and process-oriented. Microsoft certifications are a bonus; we support skill development. Bonus Experience PowerShell scripting for automation. Experience with MSP platforms (e.g., Autotask, IT Glue). Knowledge of compliance standards like Cyber Essentials, ISO 27001, GDPR. Capabilities Needed Technical: Use technical knowledge to meet and exceed requirements, manage workloads within timelines and budgets. Customer Focus: Develop relationships, understand implications, and deliver solutions that meet customer needs. Problem Solving: Identify issues proactively, investigate causes, and implement practical solutions. Redsquid is an equal opportunity employer. We promote based on experience and abilities, regardless of age, disability, gender, or other protected characteristics. Apply now for success IT Solutions Architect First Name Last Name Email Phone Years of experience LinkedIn Profile URL Your CV (pdf/jpg) Your message Join Redsquid as an IT Solutions Architect We are dedicated to making a difference through technology in IoT, Cyber Security, ICT, Data Connectivity, and Voice solutions. Our goal is to improve our customers' businesses by making them more efficient, productive, and cost-effective. Join us and help deliver outstanding solutions and service to our clients!
Aug 18, 2025
Full time
As an IT Solutions Architect within Redsquid, you will be responsible for designing and delivering best-in-class IT solutions tailored to the evolving needs of our clients. This is a hands-on, client-facing role that combines deep technical expertise with strong commercial awareness and strategic thinking. About the Job Location: Borehamwood HQ Permanent, Full-time Monday to Friday: 37.5 hours per week You will lead technical discovery sessions, design scalable solutions across Microsoft 365, Azure, Microsoft Sentinel, Intune, and network/firewall infrastructure, and support the sales team with pre-sales input and client proposals. You will also guide project delivery, ensuring solutions are implemented to a high standard with a focus on security, compliance, and performance. If you thrive in a fast-paced, service-driven environment, are passionate about cloud technologies, and enjoy working closely with both technical teams and customers - then this role is for you. This role is ideal for someone seeking their next challenge and wanting to make a real difference with technology. At Redsquid, you'll have the opportunity to make an impact and create your own journey - we'll invest in your growth within Redsquid. Core Technical Skills Microsoft 365 Expertise: Strong experience with Exchange Online, SharePoint, OneDrive, Microsoft Teams, and Entra ID (Azure AD). Experience with M365 migrations, hybrid identity, cross-tenant moves, and security features like DLP, Sensitivity Labels, and retention policies. Familiarity with licensing models, delegated admin roles, and secure configuration baselines. Hands-on experience with Azure IaaS, virtual networking, storage, NSGs, load balancers, VPN gateways, and Azure Firewall. Knowledge of Azure AD, Azure AD Connect, and hybrid environments. Skills in Azure governance including policies, management groups, tagging, cost control, and monitoring tools (Azure Monitor, Log Analytics). Proven experience implementing Microsoft Sentinel: connecting data sources, building analytics rules, creating dashboards, and writing KQL queries. Understanding incident response, security event correlation, and automation via Logic Apps. Solid understanding of cybersecurity principles: Zero Trust, Conditional Access, MFA, identity protection, and secure score improvement. Intune / Endpoint Management: Deployment and configuration of Intune, AutoPilot, configuration profiles, compliance and security policies. Experience with application deployment, device encryption, and monitoring/reporting. Integration with Defender for Endpoint and Microsoft Purview (beneficial but optional). Networking & Firewalls: Strong understanding of network fundamentals: IP addressing, subnets, VLANs, NAT, DNS, DHCP. Configuration and deployment of firewalls (e.g., Cisco ASA, Fortinet, Ubiquiti), including site-to-site VPNs, remote access VPNs, and secure segmentation. DNS and SSL/TLS certificate management. Ability to engage with clients during scoping calls, solution workshops, and technical reviews. Experience creating proposals, high-level designs (HLD), low-level designs (LLD), and cost estimates. Ability to communicate technical concepts clearly to stakeholders of all levels. Project Delivery & Documentation: Experience delivering cloud infrastructure and modern workplace projects. Strong documentation standards and contribution to internal technical libraries. Knowledge of service transition, change control, and project handover procedures. Skills and Experience required as an IT Solutions Architect Minimum of 2 years experience in a similar role within an MSP Excellent communication skills, both verbal and written. Strong troubleshooting skills in security and infrastructure. Ability to work independently, manage priorities, and meet deadlines. Collaborative mindset and willingness to mentor juniors. Organized and process-oriented. Microsoft certifications are a bonus; we support skill development. Bonus Experience PowerShell scripting for automation. Experience with MSP platforms (e.g., Autotask, IT Glue). Knowledge of compliance standards like Cyber Essentials, ISO 27001, GDPR. Capabilities Needed Technical: Use technical knowledge to meet and exceed requirements, manage workloads within timelines and budgets. Customer Focus: Develop relationships, understand implications, and deliver solutions that meet customer needs. Problem Solving: Identify issues proactively, investigate causes, and implement practical solutions. Redsquid is an equal opportunity employer. We promote based on experience and abilities, regardless of age, disability, gender, or other protected characteristics. Apply now for success IT Solutions Architect First Name Last Name Email Phone Years of experience LinkedIn Profile URL Your CV (pdf/jpg) Your message Join Redsquid as an IT Solutions Architect We are dedicated to making a difference through technology in IoT, Cyber Security, ICT, Data Connectivity, and Voice solutions. Our goal is to improve our customers' businesses by making them more efficient, productive, and cost-effective. Join us and help deliver outstanding solutions and service to our clients!
My Financial Services client is seeking to recruit a M365 Copilot Engineer/Specialist on an initial 6 month contract based in London. It is hybrid and will require 3x days onsite per week. You will lead the technical delivery and operationalisation of the Microsoft Copilot ecosystem across the organisation. This includes Microsoft 365 Copilot, Copilots embedded in tools like SharePoint, Teams, Outlook, and Excel, as well as Copilots across the Power Platform and Security stack. As the subject matter expert (SME), you will be responsible for designing, deploying, and managing intelligent, AI-powered experiences that enhance productivity, decision-making, and automation. You will lead the delivery of Copilot solutions into production, ensure secure and scalable integration with enterprise systems, and manage ongoing optimisation and support. This is a high-impact opportunity to shape how our organisation leverages generative AI across the Microsoft ecosystem and beyond. Accountabilities & Responsibilities Lead the technical implementation of Microsoft Copilot solutions across Microsoft 365 (e.g., Word, Excel, Outlook, Teams, SharePoint) and other platforms. Design and configure secure, scalable, and compliant Copilot deployments tailored to business needs. Collaborate with IT, security, and business stakeholders to ensure readiness for production rollout. Architect and implement integrations between Copilot and enterprise systems to enable contextual, intelligent experiences. Support development and management of custom Copilot extensions and agents using tools such as Microsoft Copilot Studio and Azure OpenAI. Ensure interoperability across the broader Microsoft ecosystem, including Power BI, Power Automate, and Security Copilot. Define and enforce governance standards for Copilot usage, data access, and prompt management. Work closely with security and compliance teams to ensure adherence to organisational and regulatory requirements. Monitor and manage permissions, data boundaries, and responsible AI practices. Own the lifecycle of Copilot solutions post-launch, including monitoring, optimisation, and support. Track adoption, performance, and user feedback to drive continuous improvement. Provide technical leadership and support for issue resolution and enhancements. Act as the subject matter expert (SME) for Copilot technologies, advising stakeholders on capabilities, limitations, and best practices. Support change management and user enablement efforts, including training, documentation, and onboarding. Stay current with Microsoft's Copilot roadmap and emerging AI capabilities to inform future strategy. Essential Qualifications Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field. Proven experience in delivering Microsoft 365 solutions, with a strong focus on Microsoft Copilot technologies. Deep understanding of the Microsoft Copilot ecosystem, including Microsoft 365 Copilot, SharePoint Copilot, Teams Copilot, and Security Copilot. Experience with Microsoft Azure services, particularly Azure OpenAI, Azure AD, and integration services (e.g., Logic Apps, API Management). Strong knowledge of enterprise architecture, solution design, and system integration.
Aug 17, 2025
Contractor
My Financial Services client is seeking to recruit a M365 Copilot Engineer/Specialist on an initial 6 month contract based in London. It is hybrid and will require 3x days onsite per week. You will lead the technical delivery and operationalisation of the Microsoft Copilot ecosystem across the organisation. This includes Microsoft 365 Copilot, Copilots embedded in tools like SharePoint, Teams, Outlook, and Excel, as well as Copilots across the Power Platform and Security stack. As the subject matter expert (SME), you will be responsible for designing, deploying, and managing intelligent, AI-powered experiences that enhance productivity, decision-making, and automation. You will lead the delivery of Copilot solutions into production, ensure secure and scalable integration with enterprise systems, and manage ongoing optimisation and support. This is a high-impact opportunity to shape how our organisation leverages generative AI across the Microsoft ecosystem and beyond. Accountabilities & Responsibilities Lead the technical implementation of Microsoft Copilot solutions across Microsoft 365 (e.g., Word, Excel, Outlook, Teams, SharePoint) and other platforms. Design and configure secure, scalable, and compliant Copilot deployments tailored to business needs. Collaborate with IT, security, and business stakeholders to ensure readiness for production rollout. Architect and implement integrations between Copilot and enterprise systems to enable contextual, intelligent experiences. Support development and management of custom Copilot extensions and agents using tools such as Microsoft Copilot Studio and Azure OpenAI. Ensure interoperability across the broader Microsoft ecosystem, including Power BI, Power Automate, and Security Copilot. Define and enforce governance standards for Copilot usage, data access, and prompt management. Work closely with security and compliance teams to ensure adherence to organisational and regulatory requirements. Monitor and manage permissions, data boundaries, and responsible AI practices. Own the lifecycle of Copilot solutions post-launch, including monitoring, optimisation, and support. Track adoption, performance, and user feedback to drive continuous improvement. Provide technical leadership and support for issue resolution and enhancements. Act as the subject matter expert (SME) for Copilot technologies, advising stakeholders on capabilities, limitations, and best practices. Support change management and user enablement efforts, including training, documentation, and onboarding. Stay current with Microsoft's Copilot roadmap and emerging AI capabilities to inform future strategy. Essential Qualifications Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field. Proven experience in delivering Microsoft 365 solutions, with a strong focus on Microsoft Copilot technologies. Deep understanding of the Microsoft Copilot ecosystem, including Microsoft 365 Copilot, SharePoint Copilot, Teams Copilot, and Security Copilot. Experience with Microsoft Azure services, particularly Azure OpenAI, Azure AD, and integration services (e.g., Logic Apps, API Management). Strong knowledge of enterprise architecture, solution design, and system integration.
Enthuse customers and provide the best experience through best-in-class hardware, software, and technical support services. Contact us directly if you have any questions about this open job position. Very strong technical skills in all aspects of IT support. Diagnostic & support capabilities using standard Windows-based applications & tools (such as M365, Win10, A.D, & SCCM). An exceptional level of customer service and confidentiality. Due to the varied nature of the role, it may be subject to enhanced referencing or vetting. Ever dreamt of working within a multinational media & entertainment corporation? A world-famous brand we all know & love? Based near Hammersmith, London, you will be part of a team providing world-class IT support for a wide variety of users-from simple password resets to complex diagnostics, fault resolution, and project work. You will be assigned various tickets throughout the day, addressing each one sympathetically, pragmatically, and principally, with a strong sense of customer service-leaving each ticket not only resolved but with a smile on the user's face-a job well done! Be part of us Hemmersbach provides IT infrastructure services in more than 190 countries with 50 subsidiaries. We deliver exclusively for leading companies in the IT industry. We go the extra mile-we not only enthuse our customers but also make the world a better place: 20% of our profits support our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family. That's why Hemmersbach is The Social Purpose IT Company. Buddy program Company events Internal career development program International job opportunities Medical cash plan Onboarding program Job ID: 17604 IT Support Engineer (Hammersmith) UK - Hammersmith, London Drag'n'Drop Files here or Click to browse files I want to be considered for future recruitment. Read more
Aug 17, 2025
Full time
Enthuse customers and provide the best experience through best-in-class hardware, software, and technical support services. Contact us directly if you have any questions about this open job position. Very strong technical skills in all aspects of IT support. Diagnostic & support capabilities using standard Windows-based applications & tools (such as M365, Win10, A.D, & SCCM). An exceptional level of customer service and confidentiality. Due to the varied nature of the role, it may be subject to enhanced referencing or vetting. Ever dreamt of working within a multinational media & entertainment corporation? A world-famous brand we all know & love? Based near Hammersmith, London, you will be part of a team providing world-class IT support for a wide variety of users-from simple password resets to complex diagnostics, fault resolution, and project work. You will be assigned various tickets throughout the day, addressing each one sympathetically, pragmatically, and principally, with a strong sense of customer service-leaving each ticket not only resolved but with a smile on the user's face-a job well done! Be part of us Hemmersbach provides IT infrastructure services in more than 190 countries with 50 subsidiaries. We deliver exclusively for leading companies in the IT industry. We go the extra mile-we not only enthuse our customers but also make the world a better place: 20% of our profits support our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family. That's why Hemmersbach is The Social Purpose IT Company. Buddy program Company events Internal career development program International job opportunities Medical cash plan Onboarding program Job ID: 17604 IT Support Engineer (Hammersmith) UK - Hammersmith, London Drag'n'Drop Files here or Click to browse files I want to be considered for future recruitment. Read more
Role Introduction We're seeking an exceptional Principal Consultant to act as a senior technical authority. This role is ideal for an experienced engineer who thrives in 4th line support, complex project delivery, and cross-platform problem solving in multi-tenant environments typical of a Microsoft-focused MSP. You'll operate at the forefront of service excellence-architecting high-impact solutions, resolving deeply technical issues, and contributing to client-facing delivery across strategic and enterprise-level projects. This is not a line management role but one where leadership is demonstrated through technical depth, collaboration, and influence. What You Will Do As a Principal M365 Consultant, you will: Provide 4th line escalation and root cause analysis for complex issues across Microsoft 365 and Power Platform Design and deliver robust multi-tenant solutions including migrations, integrations, advanced configurations, and governance frameworks Own and maintain solution templates, automation scripts, and reusable assets to uplift technical maturity across the business Collaborate with Service Transition teams to validate new customer environments, ensuring platform integrity and best-practice readiness Lead technical aspects of M365 and Power Platform projects across diverse customer estates , supporting project managers and delivery leads Advise customers on security posture enhancements , including Secure Score, audit log management, SIEM integration, and regulatory alignment Ensure Power Platform governance policies, lifecycle models, and technical controls are applied consistently across customer environments Support subscription and licensing management in collaboration with Asset Management and CSP services Apply LLM prompt engineering and AI tooling to improve resolution workflows, automate documentation, and enhance knowledge reuse across support functions Participate in technical workshops, discovery sessions, and client consultations as a senior subject matter expert Track Microsoft roadmap developments and contribute to readiness planning and service evolution strategies What You Will Have As a Principal M365 Consultant, you will have: Proven experience designing, supporting, and delivering Microsoft 365 solutions in MSP/multi-customer environments Deep technical expertise across Microsoft 365 services: Exchange Online, SharePoint Online, Teams, OneDrive, and Entra ID Strong working knowledge of the Power Platform ecosystem-including Power Apps, Power Automate, and Copilot Studio-with the ability to ensure governance, lifecycle controls, and tenant-level compliance Proficiency with scripting, automation, and prompt engineering techniques using tools like PowerShell, Graph API, and LLM-integrated assistants to drive resolution and enhance productivity Familiarity with management frameworks like Microsoft 365 Lighthouse and Intune in a delegated admin context Capable of leading complex investigations and providing 4th line engineering support for deeply technical issues across customer estates A strong communicator-able to present issues and solutions clearly to technical and non-technical stakeholders Proactive in staying current with Microsoft's evolving roadmap and able to advise on its operational and security impact Passionate about delivering secure, scalable, and well-governed cloud environments without stepping into solution design or app development Preferred Certifications Microsoft 365 Administrator Expert Microsoft Power Platform Fundamentals or Functional Consultant Associate Azure Administrator Associate or Architect Associate Microsoft Security certifications (MS-500, SC-200, SC-300) What We Do For You Wellbeing focused - Our people are our greatest assets, and ensuring everyone feels their best self to come to work is integral Annual Leave - 26 days of annual leave, plus public holidays and the ability to buy additional days Employee Assistance Programme - Free advice, support, and confidential counselling available 24/7 through Care First Endometriosis Friendly Employer - We are proud to confirm our commitment to developing an environment and culture that allows those with endometriosis to thrive in the workplace Personal Growth - Regardless of where you are at in your career, we're committed to enabling your growth personally and professionally Development Programmes - From Future Managers to Leadership Training, our development programmes help you get where you need to go Performance Bonus - Our Group-wide bonus scheme enables you to reap the rewards of your success Financial wellbeing - We understand as well as your mental wellbeing, your financial wellbeing is really important Pension Scheme - Our plan with Scottish Widows offers 5% matched contribution by the company Income protection insurance - Providing you with support and assistance when you need it most Recognition - Highlighting and rewarding the great work our people do Performance & Talent - Our own technology platform that allows you to get real-time feedback, conversations and goals to help you become your best self Making a Difference - we provide opportunities to help our people make a difference to the causes they care about MatchIt! - Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Volunteering Time - Our volunteering leave scheme allows you to use your time to help those who need it Pennies from Heaven - donate the pennies from your pay check to help make a difference without lifting a finger Who We Are OneAdvanced is one UK's largest providers of business software and services serving 20,000+ global customers with an annual turnover of £330M+. We manage 1.5 million 111 calls per month, support over 2 million Further Education learners across the UK, handle over 10 million wills, and so much more. Our mission is to power the world of work and, as you can see, our software underpins some of the UK's most critical sectors. We invest in our brilliant people. They are at the heart of our success as we strive to be a diverse, inclusive and engaging place to work that not only powers the world of work, but empowers the growth, ambitions and talent of our people. To learn more about working at OneAdvanced please click here
Aug 15, 2025
Full time
Role Introduction We're seeking an exceptional Principal Consultant to act as a senior technical authority. This role is ideal for an experienced engineer who thrives in 4th line support, complex project delivery, and cross-platform problem solving in multi-tenant environments typical of a Microsoft-focused MSP. You'll operate at the forefront of service excellence-architecting high-impact solutions, resolving deeply technical issues, and contributing to client-facing delivery across strategic and enterprise-level projects. This is not a line management role but one where leadership is demonstrated through technical depth, collaboration, and influence. What You Will Do As a Principal M365 Consultant, you will: Provide 4th line escalation and root cause analysis for complex issues across Microsoft 365 and Power Platform Design and deliver robust multi-tenant solutions including migrations, integrations, advanced configurations, and governance frameworks Own and maintain solution templates, automation scripts, and reusable assets to uplift technical maturity across the business Collaborate with Service Transition teams to validate new customer environments, ensuring platform integrity and best-practice readiness Lead technical aspects of M365 and Power Platform projects across diverse customer estates , supporting project managers and delivery leads Advise customers on security posture enhancements , including Secure Score, audit log management, SIEM integration, and regulatory alignment Ensure Power Platform governance policies, lifecycle models, and technical controls are applied consistently across customer environments Support subscription and licensing management in collaboration with Asset Management and CSP services Apply LLM prompt engineering and AI tooling to improve resolution workflows, automate documentation, and enhance knowledge reuse across support functions Participate in technical workshops, discovery sessions, and client consultations as a senior subject matter expert Track Microsoft roadmap developments and contribute to readiness planning and service evolution strategies What You Will Have As a Principal M365 Consultant, you will have: Proven experience designing, supporting, and delivering Microsoft 365 solutions in MSP/multi-customer environments Deep technical expertise across Microsoft 365 services: Exchange Online, SharePoint Online, Teams, OneDrive, and Entra ID Strong working knowledge of the Power Platform ecosystem-including Power Apps, Power Automate, and Copilot Studio-with the ability to ensure governance, lifecycle controls, and tenant-level compliance Proficiency with scripting, automation, and prompt engineering techniques using tools like PowerShell, Graph API, and LLM-integrated assistants to drive resolution and enhance productivity Familiarity with management frameworks like Microsoft 365 Lighthouse and Intune in a delegated admin context Capable of leading complex investigations and providing 4th line engineering support for deeply technical issues across customer estates A strong communicator-able to present issues and solutions clearly to technical and non-technical stakeholders Proactive in staying current with Microsoft's evolving roadmap and able to advise on its operational and security impact Passionate about delivering secure, scalable, and well-governed cloud environments without stepping into solution design or app development Preferred Certifications Microsoft 365 Administrator Expert Microsoft Power Platform Fundamentals or Functional Consultant Associate Azure Administrator Associate or Architect Associate Microsoft Security certifications (MS-500, SC-200, SC-300) What We Do For You Wellbeing focused - Our people are our greatest assets, and ensuring everyone feels their best self to come to work is integral Annual Leave - 26 days of annual leave, plus public holidays and the ability to buy additional days Employee Assistance Programme - Free advice, support, and confidential counselling available 24/7 through Care First Endometriosis Friendly Employer - We are proud to confirm our commitment to developing an environment and culture that allows those with endometriosis to thrive in the workplace Personal Growth - Regardless of where you are at in your career, we're committed to enabling your growth personally and professionally Development Programmes - From Future Managers to Leadership Training, our development programmes help you get where you need to go Performance Bonus - Our Group-wide bonus scheme enables you to reap the rewards of your success Financial wellbeing - We understand as well as your mental wellbeing, your financial wellbeing is really important Pension Scheme - Our plan with Scottish Widows offers 5% matched contribution by the company Income protection insurance - Providing you with support and assistance when you need it most Recognition - Highlighting and rewarding the great work our people do Performance & Talent - Our own technology platform that allows you to get real-time feedback, conversations and goals to help you become your best self Making a Difference - we provide opportunities to help our people make a difference to the causes they care about MatchIt! - Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Volunteering Time - Our volunteering leave scheme allows you to use your time to help those who need it Pennies from Heaven - donate the pennies from your pay check to help make a difference without lifting a finger Who We Are OneAdvanced is one UK's largest providers of business software and services serving 20,000+ global customers with an annual turnover of £330M+. We manage 1.5 million 111 calls per month, support over 2 million Further Education learners across the UK, handle over 10 million wills, and so much more. Our mission is to power the world of work and, as you can see, our software underpins some of the UK's most critical sectors. We invest in our brilliant people. They are at the heart of our success as we strive to be a diverse, inclusive and engaging place to work that not only powers the world of work, but empowers the growth, ambitions and talent of our people. To learn more about working at OneAdvanced please click here
IT Solutions Architect (Aberdeen/Scotland) As an IT Solutions Architectwithin Redsquid , you will be responsible for designing and delivering best-in-class IT solutions tailor ed to the evolving needs of our clients. This is a hands-on, client-facing role that combines deep technical expertise with strong commercial awareness and strategic thinking. About the Job Permanent, Full-time Monday to Friday: 37.5 hours per week As an IT Solutions Architectwithin Redsquid, you will be responsible for designing and delivering best-in-class IT solutionstailored to the evolving needs of our clients. This is a hands-on, client-facing role that combines deep technical expertise with strong commercial awareness and strategic thinking. You will lead technical discovery sessions, design scalable solutions acrossMicrosoft 365, Azure, Microsoft Sentinel, Intune, andnetwork/firewall infrastructure, and support the sales team with pre-sales input and client proposals. You will also guide project delivery, ensuring solutions are implemented to a high standard with a focus on security, compliance, and performance. If you thrive in a fast-paced, service-driven environment, is passionate about cloud technologies, and enjoys working closely with both technical teams and customers - then this role is for you. This role is ideal for someone who is looking for their next challenge and wants to be a company that wants to make a real difference with the use of technology! At Redsquid , you'll have an opportunity to make an impact and create your own journey ahead of you - we'll invest in you and your development journey so you keep growing within Redsquid . Core Technical Skills Microsoft 365 Expertise : Strong experience with Exchange Online, SharePoint, OneDrive, Microsoft Teams, and Entra ID (Azure AD). Experience with M365 migrations, hybrid identity, cross-tenant moves, and security features like DLP, Sensitivity Labels, and retention policies. Familiarity with licensing models, delegated admin roles, and secure configuration baselines. Hands-on experience with Azure IaaS, virtual networking, storage, NSGs, load balancers, VPN gateways, and Azure Firewall. Working knowledge of Azure AD, Azure AD Connect, and hybrid environments. Skills in Azure governance including policies, management groups, tagging, cost control, and monitoring tools (Azure Monitor, Log Analytics). Proven experience implementing Microsoft Sentinel: connecting data sources, building analytics rules, creating workbooks/dashboards, and writing KQL queries. Understanding of incident response, security event correlation, and automation via Logic Apps. Solid grasp of cybersecurity principles: Zero Trust, Conditional Access, MFA, identity protection, and secure score improvement. Intune / Endpoint Management : Deployment and configuration of Intune, AutoPilot, configuration profiles, compliance and security policies. Experience with application deployment, device encryption, and monitoring/reporting. Integration with Defender for Endpoint and Microsoft Purview (optional but beneficial). Networking & Firewalls : Strong understanding of network fundamentals: IP addressing, subnets, VLANs, NAT, DNS, DHCP. Configuration and deployment of firewalls (e.g., Cisco ASA, Fortinet, Ubiquiti), including site-to-site VPNs, remote access VPNs, and secure segmentation. DNS and SSL/TLS certificate management. Confident engaging with clients during scoping calls, solution workshops, and technical reviews. Experience creating proposals, high-level designs (HLD), low-level designs (LLD), and cost estimates. Ability to communicate technical concepts clearly to stakeholders of all levels. Project Delivery & Documentation: End-to-end experience delivering cloud infrastructure and modern workplace projects. Strong documentation standards and ability to contribute to internal technical libraries. Knowledge of service transition, change control, and project handover procedures. Skills and Experience required as an IT Solutions Architect (Aberdeen/Scotland) Minimum of 2 years experience in a similar role within an MSP Excellent verbal and written communication skills, including the ability to present solutions clearly and professionally. Strong analytical and troubleshooting skills, particularly in security and infrastructure issues. Ability to work independently, manage multiple priorities, and meet deadlines. Collaborative mindset and willingness to mentor junior team members. Organised and ability to follow processes Any Microsoft exams are a bonus, but we will also invest in you to further grow your skills Bonus Experience Familiarity with PowerShell scripting for automation and management tasks. Exposure to MSP platforms (e.g., Autotask, IT Glue). Awareness of compliance standards like Cyber Essentials, ISO 27001, or GDPR Need to be capable of Technical Capability: Uses technical / job knowledge and experience to meet and exceed job requirements / customer expectations. Efficiently manages workload and projects within set timelines and to agreed budget, achieving set objectives. Customer Focus (internal and external customers): Nurtures relationships by recognising and delivering on internal and external customer's needs and opinions. Helps others to understand the implications of their decisions. Develops and sustains productive internal and external customer relationships. Embraces creativity, innovation and is open to new ideas. Innovates to improve current working practices provide business opportunities and results. Successfully influences others to accept and support an idea/proposal/plan. Problem Solving: Takes initiative to identify current and potential problems and determines the best solution. Identifies the cause of problems and key issues through investigation; identifies effective, logical and practical solutions. Redsquid Communications Ltd is an equal opportunity employer. We take all reasonable steps to employ, train and promote employees based on their experience, abilities, and qualifications, without regard to age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality, ethnic or national origins and caste), religion or belief, sex, or sexual orientation. Apply now for success IT Solutions Architect (Aberdeen/Scotland) First Name Last Name Email Phone Position Years of experience LinkedIn Profile URL Your CV (pdf/jpg format) Your message do you want to join the Redsquid team as an IT Solutions Architect (Aberdeen/Scotland) At Redsquid we are all about making a difference to our customers with the use of technology. An innovative provider of solutions within IoT, Cyber Security, ICT, Data Connectivity and furthermore Voice solutions. We are here to improve our customers businesses as well as their operations. Therefore with the use of technology we make them more efficient, increase productivity and reduce costs. Join our team and help us fulfil this mission by providing outstanding solutions and exceptional service to our customers!
Aug 15, 2025
Full time
IT Solutions Architect (Aberdeen/Scotland) As an IT Solutions Architectwithin Redsquid , you will be responsible for designing and delivering best-in-class IT solutions tailor ed to the evolving needs of our clients. This is a hands-on, client-facing role that combines deep technical expertise with strong commercial awareness and strategic thinking. About the Job Permanent, Full-time Monday to Friday: 37.5 hours per week As an IT Solutions Architectwithin Redsquid, you will be responsible for designing and delivering best-in-class IT solutionstailored to the evolving needs of our clients. This is a hands-on, client-facing role that combines deep technical expertise with strong commercial awareness and strategic thinking. You will lead technical discovery sessions, design scalable solutions acrossMicrosoft 365, Azure, Microsoft Sentinel, Intune, andnetwork/firewall infrastructure, and support the sales team with pre-sales input and client proposals. You will also guide project delivery, ensuring solutions are implemented to a high standard with a focus on security, compliance, and performance. If you thrive in a fast-paced, service-driven environment, is passionate about cloud technologies, and enjoys working closely with both technical teams and customers - then this role is for you. This role is ideal for someone who is looking for their next challenge and wants to be a company that wants to make a real difference with the use of technology! At Redsquid , you'll have an opportunity to make an impact and create your own journey ahead of you - we'll invest in you and your development journey so you keep growing within Redsquid . Core Technical Skills Microsoft 365 Expertise : Strong experience with Exchange Online, SharePoint, OneDrive, Microsoft Teams, and Entra ID (Azure AD). Experience with M365 migrations, hybrid identity, cross-tenant moves, and security features like DLP, Sensitivity Labels, and retention policies. Familiarity with licensing models, delegated admin roles, and secure configuration baselines. Hands-on experience with Azure IaaS, virtual networking, storage, NSGs, load balancers, VPN gateways, and Azure Firewall. Working knowledge of Azure AD, Azure AD Connect, and hybrid environments. Skills in Azure governance including policies, management groups, tagging, cost control, and monitoring tools (Azure Monitor, Log Analytics). Proven experience implementing Microsoft Sentinel: connecting data sources, building analytics rules, creating workbooks/dashboards, and writing KQL queries. Understanding of incident response, security event correlation, and automation via Logic Apps. Solid grasp of cybersecurity principles: Zero Trust, Conditional Access, MFA, identity protection, and secure score improvement. Intune / Endpoint Management : Deployment and configuration of Intune, AutoPilot, configuration profiles, compliance and security policies. Experience with application deployment, device encryption, and monitoring/reporting. Integration with Defender for Endpoint and Microsoft Purview (optional but beneficial). Networking & Firewalls : Strong understanding of network fundamentals: IP addressing, subnets, VLANs, NAT, DNS, DHCP. Configuration and deployment of firewalls (e.g., Cisco ASA, Fortinet, Ubiquiti), including site-to-site VPNs, remote access VPNs, and secure segmentation. DNS and SSL/TLS certificate management. Confident engaging with clients during scoping calls, solution workshops, and technical reviews. Experience creating proposals, high-level designs (HLD), low-level designs (LLD), and cost estimates. Ability to communicate technical concepts clearly to stakeholders of all levels. Project Delivery & Documentation: End-to-end experience delivering cloud infrastructure and modern workplace projects. Strong documentation standards and ability to contribute to internal technical libraries. Knowledge of service transition, change control, and project handover procedures. Skills and Experience required as an IT Solutions Architect (Aberdeen/Scotland) Minimum of 2 years experience in a similar role within an MSP Excellent verbal and written communication skills, including the ability to present solutions clearly and professionally. Strong analytical and troubleshooting skills, particularly in security and infrastructure issues. Ability to work independently, manage multiple priorities, and meet deadlines. Collaborative mindset and willingness to mentor junior team members. Organised and ability to follow processes Any Microsoft exams are a bonus, but we will also invest in you to further grow your skills Bonus Experience Familiarity with PowerShell scripting for automation and management tasks. Exposure to MSP platforms (e.g., Autotask, IT Glue). Awareness of compliance standards like Cyber Essentials, ISO 27001, or GDPR Need to be capable of Technical Capability: Uses technical / job knowledge and experience to meet and exceed job requirements / customer expectations. Efficiently manages workload and projects within set timelines and to agreed budget, achieving set objectives. Customer Focus (internal and external customers): Nurtures relationships by recognising and delivering on internal and external customer's needs and opinions. Helps others to understand the implications of their decisions. Develops and sustains productive internal and external customer relationships. Embraces creativity, innovation and is open to new ideas. Innovates to improve current working practices provide business opportunities and results. Successfully influences others to accept and support an idea/proposal/plan. Problem Solving: Takes initiative to identify current and potential problems and determines the best solution. Identifies the cause of problems and key issues through investigation; identifies effective, logical and practical solutions. Redsquid Communications Ltd is an equal opportunity employer. We take all reasonable steps to employ, train and promote employees based on their experience, abilities, and qualifications, without regard to age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality, ethnic or national origins and caste), religion or belief, sex, or sexual orientation. Apply now for success IT Solutions Architect (Aberdeen/Scotland) First Name Last Name Email Phone Position Years of experience LinkedIn Profile URL Your CV (pdf/jpg format) Your message do you want to join the Redsquid team as an IT Solutions Architect (Aberdeen/Scotland) At Redsquid we are all about making a difference to our customers with the use of technology. An innovative provider of solutions within IoT, Cyber Security, ICT, Data Connectivity and furthermore Voice solutions. We are here to improve our customers businesses as well as their operations. Therefore with the use of technology we make them more efficient, increase productivity and reduce costs. Join our team and help us fulfil this mission by providing outstanding solutions and exceptional service to our customers!
Head of IT - Charity Sector Hybrid (3 Days in Office) £60,000-£65,000 Benefits Are you ready to take ownership of IT strategy and delivery for a respected and historic charitable organisation? This is a unique opportunity to drive impactful IT change across systems, infrastructure, and digital transformation in a hands-on leadership role. The Role Lead all aspects of IT operations and strategy across the business, from user support and systems management to digital innovation and vendor coordination. Deliver and improve Microsoft-based systems including M365, Dynamics 365 CE and BC, and implement new tools such as Power BI. Support internal staff and members with day-to-day IT needs while planning long-term improvements and infrastructure upgrades. Manage relationships with third-party providers and lead key projects including CRM enhancement, Power BI rollout, and website redevelopment. What You'll Bring Experience as a Head of IT, IT Manager, or similar senior IT leadership role. Strong understanding of Microsoft technologies: M365, Dynamics 365 CE and Business Central. Track record of leading both hands-on and strategic IT initiatives across an organisation. Experience managing vendors, service providers, and IT-related projects from end to end. Confidence working independently and driving change in a traditionally structured environment. Power BI implementation experience is highly desirable. Why Join? £60,000-£65,000 salary depending on experience. Hybrid working (3 days office, 2 days remote). 25 days annual leave plus benefits including group life assurance (4x salary), 6% matched pension, interest-free season ticket/bike loans, and 50% membership discount. Play a key role in modernising a respected, long-standing organisation with a strong sense of purpose. Ready to take the next step in your IT leadership career? Send your CV to or call to learn more. Pearson Carter connects top-tier Microsoft professionals with world-class organisations. Discover more at
Aug 15, 2025
Full time
Head of IT - Charity Sector Hybrid (3 Days in Office) £60,000-£65,000 Benefits Are you ready to take ownership of IT strategy and delivery for a respected and historic charitable organisation? This is a unique opportunity to drive impactful IT change across systems, infrastructure, and digital transformation in a hands-on leadership role. The Role Lead all aspects of IT operations and strategy across the business, from user support and systems management to digital innovation and vendor coordination. Deliver and improve Microsoft-based systems including M365, Dynamics 365 CE and BC, and implement new tools such as Power BI. Support internal staff and members with day-to-day IT needs while planning long-term improvements and infrastructure upgrades. Manage relationships with third-party providers and lead key projects including CRM enhancement, Power BI rollout, and website redevelopment. What You'll Bring Experience as a Head of IT, IT Manager, or similar senior IT leadership role. Strong understanding of Microsoft technologies: M365, Dynamics 365 CE and Business Central. Track record of leading both hands-on and strategic IT initiatives across an organisation. Experience managing vendors, service providers, and IT-related projects from end to end. Confidence working independently and driving change in a traditionally structured environment. Power BI implementation experience is highly desirable. Why Join? £60,000-£65,000 salary depending on experience. Hybrid working (3 days office, 2 days remote). 25 days annual leave plus benefits including group life assurance (4x salary), 6% matched pension, interest-free season ticket/bike loans, and 50% membership discount. Play a key role in modernising a respected, long-standing organisation with a strong sense of purpose. Ready to take the next step in your IT leadership career? Send your CV to or call to learn more. Pearson Carter connects top-tier Microsoft professionals with world-class organisations. Discover more at
Applause IT Recruitment Ltd
Wylde Green, West Midlands
Business Development Manager - IT Managed Services Birmingham / Sutton Coldfield - Office-Based + 1-2 Days WFH 50,000 - 55,000 base inc Car Allowance + Uncapped Commission (Double OTE) + Bens Are you an experienced Business Development Manager with a strong history in IT Managed Services and Modern Microsoft Stack sales? Join a fast-growing MSP with a loyal client base and big ambitions to double in size over the next 3 years. We're looking for a confident, self-driven BDM to generate and close new business opportunities within the SMB market across approx 100 mile radius (various verticals), offering a suite of services including Cloud (M365/Azure), Backup/DR, Networking, Telecoms, and SaaS solutions. The Role Develop and execute sales strategies with the MD to drive new logo acquisition. Identify and win new business in the SMB space across the West Midlands (M6 / M42 corridor). Sell a full portfolio of Managed IT Services including Microsoft 365, Azure, Security, DR, Storage, Telecoms and Sage 200 . Collaborate with a supportive team of Account Managers and Technical Consultants. Build and maintain long-term relationships with new clients to secure repeat business. What We're Looking For Proven track record in IT sales , ideally within a Managed Services Provider (MSP) . Experience selling to SMB clients and understanding of the full Modern MS stack . Strong knowledge of Microsoft 365, Azure, DR, Antivirus/Security & Cloud Storage . Any experience of Sage 200 accounting solutions and or the manufacturing space of particular interest but not essential. Excellent communication skills - written, verbal and interpersonal. Proactive, target-driven, and able to work independently. UK driving licence and willingness to travel across the Midlands. Why Join Us? Competitive base salary ( 50-55K inc car) + uncapped commission Full benefits package. Hybrid working Work for a modern, growing MSP with a clear growth strategy and supportive leadership. Long-term career progression opportunities. Interested? Call Tim Morris on (phone number removed) or apply now with your CV for immediate consideration.
Aug 12, 2025
Full time
Business Development Manager - IT Managed Services Birmingham / Sutton Coldfield - Office-Based + 1-2 Days WFH 50,000 - 55,000 base inc Car Allowance + Uncapped Commission (Double OTE) + Bens Are you an experienced Business Development Manager with a strong history in IT Managed Services and Modern Microsoft Stack sales? Join a fast-growing MSP with a loyal client base and big ambitions to double in size over the next 3 years. We're looking for a confident, self-driven BDM to generate and close new business opportunities within the SMB market across approx 100 mile radius (various verticals), offering a suite of services including Cloud (M365/Azure), Backup/DR, Networking, Telecoms, and SaaS solutions. The Role Develop and execute sales strategies with the MD to drive new logo acquisition. Identify and win new business in the SMB space across the West Midlands (M6 / M42 corridor). Sell a full portfolio of Managed IT Services including Microsoft 365, Azure, Security, DR, Storage, Telecoms and Sage 200 . Collaborate with a supportive team of Account Managers and Technical Consultants. Build and maintain long-term relationships with new clients to secure repeat business. What We're Looking For Proven track record in IT sales , ideally within a Managed Services Provider (MSP) . Experience selling to SMB clients and understanding of the full Modern MS stack . Strong knowledge of Microsoft 365, Azure, DR, Antivirus/Security & Cloud Storage . Any experience of Sage 200 accounting solutions and or the manufacturing space of particular interest but not essential. Excellent communication skills - written, verbal and interpersonal. Proactive, target-driven, and able to work independently. UK driving licence and willingness to travel across the Midlands. Why Join Us? Competitive base salary ( 50-55K inc car) + uncapped commission Full benefits package. Hybrid working Work for a modern, growing MSP with a clear growth strategy and supportive leadership. Long-term career progression opportunities. Interested? Call Tim Morris on (phone number removed) or apply now with your CV for immediate consideration.
Position Overview We are seeking a Senior Azure Security Engineer to join our UK-based team. This role will be responsible for implementing and maintaining robust security solutions across our Azure cloud infrastructure. You'll play a key role in ensuring compliance, hardening environments, and leveraging Microsoft's security tools to protect our systems and data. Key Responsibilities Security Architecture & Implementation Implement and maintain secure Azure architectures in line with best practices Develop and support cloud security policies and technical standards Conduct security assessments, risk analysis, and contribute to security roadmaps Collaborate with teams to integrate security into CI/CD and cloud-native applications Microsoft Security Stack Configure and manage Microsoft Defender for Cloud, Defender for Endpoint, and Sentinel Deploy Microsoft Purview for compliance and information protection Manage Microsoft 365 Defender (Office 365, Identity, Endpoint) Support Conditional Access, Entra ID, and Identity Governance setups Implement Data Loss Prevention (DLP) and sensitivity labels Work with Azure Key Vault and manage encryption and certificate strategies Collaborate with our SOC and managed Sentinel provider on incident handling Compliance & Governance Help ensure compliance with ISO 27001, SOC 2, GDPR, and NIS2 Support configuration and monitoring in Microsoft Compliance Manager Maintain security documentation and assist in audit preparation Configure insider risk management, audit, and eDiscovery capabilities Track Secure Score and recommend improvements Incident Response & Monitoring Configure monitoring and alerts using Microsoft tools (Sentinel, Defender) Participate in incident response and post-incident reviews Contribute to the development of business continuity and disaster recovery plans Track KPIs and generate reports using Microsoft compliance and security solutions Collaboration & Support Work closely with DevOps, infrastructure, and application teams Provide technical security guidance to colleagues Communicate technical risks and recommendations to key stakeholders Education & Experience Bachelor's degree in Computer Science, Information Security, or similar 5+ years in cloud security roles, with at least 3 years in Microsoft Azure environments Experience in enterprise-level cloud environments, preferably in regulated industries Technical Skills Deep expertise in Azure security and Microsoft Defender suite Advanced skills in Microsoft Sentinel, Purview, Intune, and Defender for Endpoint Strong experience with Entra ID/Active Directory, Conditional Access, and PIM Hands-on with PowerShell and Microsoft Graph API for security automation Familiarity with M365 security, Zero Trust models, and Microsoft Information Protection Knowledge of compliance tools and frameworks (e.g. GDPR, ISO 27001, NIS2) Experience with Azure Firewall, NSGs, ASGs, and endpoint management Certifications (Required) Microsoft Certified: Azure Security Engineer Associate (AZ-500) Microsoft Certified: Cybersecurity Architect Expert (SC-100) or working toward it One or more of: MS-500, SC-400, SC-900 Certifications (Desirable) CISSP, CISM, CCSP, or similar Soft Skills Excellent communication and technical documentation skills Strong problem-solving and analytical thinking Ability to work independently and as part of cross-functional teams Comfortable presenting findings and recommendations to non-technical stakeholders 24 days annual leave rising to 29 days Enhanced parental leave Medicash (Health Cash Plans) Wellness Days Flexible Fridays (Opportunity to finish early) Birthday day off Employee assistance program Travel loan scheme Charity days Breakfast provided Social Events throughout the year Hybrid Working Our Company: With Intelligence is based at One London Wall, London EC2Y 5EA. We offer amazing benefits, free breakfast daily and drinks provided all day, every day. We actively encourage social networks that oversee activities from sports, book reading to rock climbing, that you are free to join. As part of our company, you will enjoy the benefits of an open plan office and working with a social and energetic team. With Intelligence provides exclusive editorial, research, data and events for senior executives within the asset management industry. These include hedge funds, private credit, private equity, real estate and traditional asset management, and our editorial brands are seen as market leaders in providing asset manager sales and IR execs with the actionable information they require to help them raise and retain assets. To maintain and grow our position in the market we need to continue to hire highly motivated, thoughtful and to ensure our subscribers are getting the exclusive intelligence they need first, and most comprehensively, through our range of services. If you are interested so far in what you have read, please apply, we look forward to hearing from you. We are an Equal Opportunity Employer. Our policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, colour, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable law.
Aug 07, 2025
Full time
Position Overview We are seeking a Senior Azure Security Engineer to join our UK-based team. This role will be responsible for implementing and maintaining robust security solutions across our Azure cloud infrastructure. You'll play a key role in ensuring compliance, hardening environments, and leveraging Microsoft's security tools to protect our systems and data. Key Responsibilities Security Architecture & Implementation Implement and maintain secure Azure architectures in line with best practices Develop and support cloud security policies and technical standards Conduct security assessments, risk analysis, and contribute to security roadmaps Collaborate with teams to integrate security into CI/CD and cloud-native applications Microsoft Security Stack Configure and manage Microsoft Defender for Cloud, Defender for Endpoint, and Sentinel Deploy Microsoft Purview for compliance and information protection Manage Microsoft 365 Defender (Office 365, Identity, Endpoint) Support Conditional Access, Entra ID, and Identity Governance setups Implement Data Loss Prevention (DLP) and sensitivity labels Work with Azure Key Vault and manage encryption and certificate strategies Collaborate with our SOC and managed Sentinel provider on incident handling Compliance & Governance Help ensure compliance with ISO 27001, SOC 2, GDPR, and NIS2 Support configuration and monitoring in Microsoft Compliance Manager Maintain security documentation and assist in audit preparation Configure insider risk management, audit, and eDiscovery capabilities Track Secure Score and recommend improvements Incident Response & Monitoring Configure monitoring and alerts using Microsoft tools (Sentinel, Defender) Participate in incident response and post-incident reviews Contribute to the development of business continuity and disaster recovery plans Track KPIs and generate reports using Microsoft compliance and security solutions Collaboration & Support Work closely with DevOps, infrastructure, and application teams Provide technical security guidance to colleagues Communicate technical risks and recommendations to key stakeholders Education & Experience Bachelor's degree in Computer Science, Information Security, or similar 5+ years in cloud security roles, with at least 3 years in Microsoft Azure environments Experience in enterprise-level cloud environments, preferably in regulated industries Technical Skills Deep expertise in Azure security and Microsoft Defender suite Advanced skills in Microsoft Sentinel, Purview, Intune, and Defender for Endpoint Strong experience with Entra ID/Active Directory, Conditional Access, and PIM Hands-on with PowerShell and Microsoft Graph API for security automation Familiarity with M365 security, Zero Trust models, and Microsoft Information Protection Knowledge of compliance tools and frameworks (e.g. GDPR, ISO 27001, NIS2) Experience with Azure Firewall, NSGs, ASGs, and endpoint management Certifications (Required) Microsoft Certified: Azure Security Engineer Associate (AZ-500) Microsoft Certified: Cybersecurity Architect Expert (SC-100) or working toward it One or more of: MS-500, SC-400, SC-900 Certifications (Desirable) CISSP, CISM, CCSP, or similar Soft Skills Excellent communication and technical documentation skills Strong problem-solving and analytical thinking Ability to work independently and as part of cross-functional teams Comfortable presenting findings and recommendations to non-technical stakeholders 24 days annual leave rising to 29 days Enhanced parental leave Medicash (Health Cash Plans) Wellness Days Flexible Fridays (Opportunity to finish early) Birthday day off Employee assistance program Travel loan scheme Charity days Breakfast provided Social Events throughout the year Hybrid Working Our Company: With Intelligence is based at One London Wall, London EC2Y 5EA. We offer amazing benefits, free breakfast daily and drinks provided all day, every day. We actively encourage social networks that oversee activities from sports, book reading to rock climbing, that you are free to join. As part of our company, you will enjoy the benefits of an open plan office and working with a social and energetic team. With Intelligence provides exclusive editorial, research, data and events for senior executives within the asset management industry. These include hedge funds, private credit, private equity, real estate and traditional asset management, and our editorial brands are seen as market leaders in providing asset manager sales and IR execs with the actionable information they require to help them raise and retain assets. To maintain and grow our position in the market we need to continue to hire highly motivated, thoughtful and to ensure our subscribers are getting the exclusive intelligence they need first, and most comprehensively, through our range of services. If you are interested so far in what you have read, please apply, we look forward to hearing from you. We are an Equal Opportunity Employer. Our policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, colour, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable law.
