Working within the General Property team you will be expected to manage property claims ranging from minor damage up to £100,000 in value. As a Commercial/Domestic Loss Adjuster, you will be assigned your own region and mixed claims portfolio. The role will be home based with regular regional travel required throughout the South London/Southern Home Counties region with occasional overnight stays depending upon location. You will be supporting valued clients in pro-actively handling and settling a mixed caseload of property claims. These can vary in complexity so it's essential that you'll put yourself in the shoes of the policyholder, appreciate each situation differently by investigating each claims with tact and a calm manner, establishing the facts, policy details and work towards a resolution. About you: Candidates must be able to demonstrate previous loss adjusting experience dealing with either domestic or commercial losses. You must be able to work from a home base and be self motivated adhering to SLA's and KPI's throughout the life of each claim. You must have both excellent written and oral communications skills and progression towards professional qualifications such as CertCILA, DipCILA, ACII or ACILA would be beneficial. Salary & Benefits: Salary up to £60,000 per annum Company Car/allowance Pension Bonus Death in Service 25 Days Holiday
Mar 14, 2026
Full time
Working within the General Property team you will be expected to manage property claims ranging from minor damage up to £100,000 in value. As a Commercial/Domestic Loss Adjuster, you will be assigned your own region and mixed claims portfolio. The role will be home based with regular regional travel required throughout the South London/Southern Home Counties region with occasional overnight stays depending upon location. You will be supporting valued clients in pro-actively handling and settling a mixed caseload of property claims. These can vary in complexity so it's essential that you'll put yourself in the shoes of the policyholder, appreciate each situation differently by investigating each claims with tact and a calm manner, establishing the facts, policy details and work towards a resolution. About you: Candidates must be able to demonstrate previous loss adjusting experience dealing with either domestic or commercial losses. You must be able to work from a home base and be self motivated adhering to SLA's and KPI's throughout the life of each claim. You must have both excellent written and oral communications skills and progression towards professional qualifications such as CertCILA, DipCILA, ACII or ACILA would be beneficial. Salary & Benefits: Salary up to £60,000 per annum Company Car/allowance Pension Bonus Death in Service 25 Days Holiday
Job Location: Southampton/Portsmouth Job Type: Permanent Remuneration : Competitive salary taking into account skills, experience and qualifications# We have a fantastic opportunity for Domestic Loss Adjusters across Southampton/Portsmouth. As a Domestic Loss Adjuster, you'll manage a caseload of domestic property damage claims across the Southampton/Portsmouth area, from visiting customers at their homes, co-ordinating visits from contractors, to finally settling each claim.Imagine yourself stepping into people's lives during some of their most unsettling moments: a burst pipe that flooded the kitchen, a fire that scorched the living room, trees fallen through the roof from storm damage. You'll be there, the calming presence amidst the chaos, then returning to your desk at Sedgwick surrounded by your colleagues, or to your laptop at home, to compile a comprehensive report.Along with visits to claimants' properties, we are happy for your base to be a balance of our office and your home.This is perfect for detail-oriented problem-solvers, with a passion for helping people, who crave variety and want to build a rewarding career.# The skills you will have when you apply: A full UK Driving Licence : It is essential you can travel by car Insurance knowledge: Have an understanding of how a home insurance policy operates and the basic make up of a domestic property. Excellent communication skills : You'll speak with and write to policyholders, insurers, contractors, and more. You'll explain complex details clearly and negotiate fair settlements for all. Problem-solving abilities : You should be able to identify and solve problems efficiently Time management : As you'll be planning your own week you must effectively manage your time, prioritise tasks, and meet deadlines. You will be required to handle multiple claims simultaneously. What is helpful, but not vital, in your application: Technology: Use of Apple software such as iPads, or other tablets The skills that will be developed once working: Comprehensive Training: You'll receive all the Sedgwick-specific training needed to excel in your role. Professional Development: We are committed to helping you work towards the Chartered Institute of Loss Adjusters' Cert CILA qualification. What we'll give you for this role: Remuneration & more Competitive salary taking into account skills, experience and qualifications A Self Invested Personal Pension Scheme (SIPP) You will join an appropriate incentive (bonus) scheme Fully funded company vehicle or cash in lieu allowance Holiday allowance of 25 days plus bank holidays Flexible working from our office or your home Health & support Private healthcare plan (including pre-existing conditions) Life assurance Employee assistance programme for employee wellbeing Group Income Protection Other benefits Voluntary benefits - green car scheme, dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP applications Discounts on various products and services# This isn't just a position, it's a pivotal role in shaping our industry At Sedgwick, not only will you be working behind the scenes for some of the UK's most trusted insurance brands helping to resolve millions of claims every year, you'll also be an architect of tomorrow's insurance landscape with Sedgwick University. Our proprietary offering is the most comprehensive training and development program in the industry with more than 15,000 courses on demand, training specific to roles, and opportunities to continue your formal education - all available to you starting from your very first day.You'll join a community passionate about making a difference, where every role contributes to a larger mission; protecting people and businesses. This isn't just a job; it's an opportunity to shape the future of insurance.# Next steps for you: If you're unsure whether you have all the skills needed then do apply - we are looking for all backgrounds from seasoned professionals to those returning to the workforce, and everyone in-between.Not only that, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person). Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see
Mar 14, 2026
Full time
Job Location: Southampton/Portsmouth Job Type: Permanent Remuneration : Competitive salary taking into account skills, experience and qualifications# We have a fantastic opportunity for Domestic Loss Adjusters across Southampton/Portsmouth. As a Domestic Loss Adjuster, you'll manage a caseload of domestic property damage claims across the Southampton/Portsmouth area, from visiting customers at their homes, co-ordinating visits from contractors, to finally settling each claim.Imagine yourself stepping into people's lives during some of their most unsettling moments: a burst pipe that flooded the kitchen, a fire that scorched the living room, trees fallen through the roof from storm damage. You'll be there, the calming presence amidst the chaos, then returning to your desk at Sedgwick surrounded by your colleagues, or to your laptop at home, to compile a comprehensive report.Along with visits to claimants' properties, we are happy for your base to be a balance of our office and your home.This is perfect for detail-oriented problem-solvers, with a passion for helping people, who crave variety and want to build a rewarding career.# The skills you will have when you apply: A full UK Driving Licence : It is essential you can travel by car Insurance knowledge: Have an understanding of how a home insurance policy operates and the basic make up of a domestic property. Excellent communication skills : You'll speak with and write to policyholders, insurers, contractors, and more. You'll explain complex details clearly and negotiate fair settlements for all. Problem-solving abilities : You should be able to identify and solve problems efficiently Time management : As you'll be planning your own week you must effectively manage your time, prioritise tasks, and meet deadlines. You will be required to handle multiple claims simultaneously. What is helpful, but not vital, in your application: Technology: Use of Apple software such as iPads, or other tablets The skills that will be developed once working: Comprehensive Training: You'll receive all the Sedgwick-specific training needed to excel in your role. Professional Development: We are committed to helping you work towards the Chartered Institute of Loss Adjusters' Cert CILA qualification. What we'll give you for this role: Remuneration & more Competitive salary taking into account skills, experience and qualifications A Self Invested Personal Pension Scheme (SIPP) You will join an appropriate incentive (bonus) scheme Fully funded company vehicle or cash in lieu allowance Holiday allowance of 25 days plus bank holidays Flexible working from our office or your home Health & support Private healthcare plan (including pre-existing conditions) Life assurance Employee assistance programme for employee wellbeing Group Income Protection Other benefits Voluntary benefits - green car scheme, dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP applications Discounts on various products and services# This isn't just a position, it's a pivotal role in shaping our industry At Sedgwick, not only will you be working behind the scenes for some of the UK's most trusted insurance brands helping to resolve millions of claims every year, you'll also be an architect of tomorrow's insurance landscape with Sedgwick University. Our proprietary offering is the most comprehensive training and development program in the industry with more than 15,000 courses on demand, training specific to roles, and opportunities to continue your formal education - all available to you starting from your very first day.You'll join a community passionate about making a difference, where every role contributes to a larger mission; protecting people and businesses. This isn't just a job; it's an opportunity to shape the future of insurance.# Next steps for you: If you're unsure whether you have all the skills needed then do apply - we are looking for all backgrounds from seasoned professionals to those returning to the workforce, and everyone in-between.Not only that, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person). Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see
Casualty Desk Adjuster Home Based Salary up to £40,000 DOE IPS Are currently recruiting for a well-established UK loss adjusting business that is looking to appoint an experienced Casualty Desk Adjuster to join their expanding team. The organisation has built a strong reputation for delivering high quality claims handling across domestic and commercial losses, with specialist expertise across liability, property and complex claims.This role offers the opportunity to manage a varied portfolio of casualty and liability claims within a home-based environment, working closely with insurers and key stakeholders to investigate, assess liability and negotiate settlements.You will handle claims on both a cradle to grave and investigate and report basis, typically dealing with Employers' Liability, Public Liability, Contractors All Risks, Third Party Property Damage and recovery matters. Claims will range from fast track through to multi-track matters, with values typically up to £75,000. Key Responsibilities Manage a diverse caseload of casualty and liability claims from first notification through to settlement Undertake detailed desk-based investigations into Employers' Liability, Public Liability, Contractors All Risks and Third Party Property Damage claims Assess policy coverage and apply policy wording accurately to determine indemnity position Review liability evidence, witness statements, reports and documentation to determine the correct outcome Evaluate quantum evidence and provide recommendations on appropriate settlement levels Handle claims on both a cradle to grave and investigate and report only basis Liaise with insurers, policyholders, solicitors, witnesses and other experts throughout the lifecycle of a claim Produce clear, concise and technical reports for insurers outlining investigation findings, liability position and settlement recommendations Negotiate settlement of claims within delegated authority limits Maintain control of indemnity spend and ensure claims are progressed efficiently Ensure all work is delivered in line with agreed service level agreements and internal quality standards Keep up to date with relevant case law and legal developments impacting liability claims Provide technical advice and support to stakeholders where required Assist with maintaining and developing relationships with insurer clients About You Previous experience handling casualty or liability claims within a loss adjusting practice, insurer or TPA environment Experience managing claims from cradle to grave Good understanding of Employers' Liability, Public Liability and Third Party claims Strong investigative and analytical skills with the ability to reach clear liability decisions Ability to interpret policy wordings and apply coverage accurately Confident communicator with strong written report writing skills Well organised with the ability to manage a varied caseload effectively Professional qualifications such as Cert CII or Cert CILA would be advantageous Package Salary up to £40,000 depending on experience Fully home based role Discretionary bonus 25 days holiday plus bank holidays, increasing with service Additional birthday leave Private healthcare Employer pension contributions Death in service benefit Enhanced family leave and sick pay Cycle to work scheme Access to 24/7 GP services If you are an experienced liability claims professional looking to join a respected and growing loss adjusting organisation, I'd be happy to discuss the role with you in more detail.
Mar 12, 2026
Full time
Casualty Desk Adjuster Home Based Salary up to £40,000 DOE IPS Are currently recruiting for a well-established UK loss adjusting business that is looking to appoint an experienced Casualty Desk Adjuster to join their expanding team. The organisation has built a strong reputation for delivering high quality claims handling across domestic and commercial losses, with specialist expertise across liability, property and complex claims.This role offers the opportunity to manage a varied portfolio of casualty and liability claims within a home-based environment, working closely with insurers and key stakeholders to investigate, assess liability and negotiate settlements.You will handle claims on both a cradle to grave and investigate and report basis, typically dealing with Employers' Liability, Public Liability, Contractors All Risks, Third Party Property Damage and recovery matters. Claims will range from fast track through to multi-track matters, with values typically up to £75,000. Key Responsibilities Manage a diverse caseload of casualty and liability claims from first notification through to settlement Undertake detailed desk-based investigations into Employers' Liability, Public Liability, Contractors All Risks and Third Party Property Damage claims Assess policy coverage and apply policy wording accurately to determine indemnity position Review liability evidence, witness statements, reports and documentation to determine the correct outcome Evaluate quantum evidence and provide recommendations on appropriate settlement levels Handle claims on both a cradle to grave and investigate and report only basis Liaise with insurers, policyholders, solicitors, witnesses and other experts throughout the lifecycle of a claim Produce clear, concise and technical reports for insurers outlining investigation findings, liability position and settlement recommendations Negotiate settlement of claims within delegated authority limits Maintain control of indemnity spend and ensure claims are progressed efficiently Ensure all work is delivered in line with agreed service level agreements and internal quality standards Keep up to date with relevant case law and legal developments impacting liability claims Provide technical advice and support to stakeholders where required Assist with maintaining and developing relationships with insurer clients About You Previous experience handling casualty or liability claims within a loss adjusting practice, insurer or TPA environment Experience managing claims from cradle to grave Good understanding of Employers' Liability, Public Liability and Third Party claims Strong investigative and analytical skills with the ability to reach clear liability decisions Ability to interpret policy wordings and apply coverage accurately Confident communicator with strong written report writing skills Well organised with the ability to manage a varied caseload effectively Professional qualifications such as Cert CII or Cert CILA would be advantageous Package Salary up to £40,000 depending on experience Fully home based role Discretionary bonus 25 days holiday plus bank holidays, increasing with service Additional birthday leave Private healthcare Employer pension contributions Death in service benefit Enhanced family leave and sick pay Cycle to work scheme Access to 24/7 GP services If you are an experienced liability claims professional looking to join a respected and growing loss adjusting organisation, I'd be happy to discuss the role with you in more detail.
Working within the General Property team you will be expected to manage property claims ranging from minor damage up to £100,000 in value. As a Commercial/Domestic Loss Adjuster, you will be assigned your own region and mixed claims portfolio. The role will be home based with regular regional travel required throughout the South London/Southern Home Counties region with occasional overnight stays depending upon location. You will be supporting valued clients in pro-actively handling and settling a mixed caseload of property claims. These can vary in complexity so it's essential that you'll put yourself in the shoes of the policyholder, appreciate each situation differently by investigating each claims with tact and a calm manner, establishing the facts, policy details and work towards a resolution. About you: Candidates must be able to demonstrate previous loss adjusting experience dealing with either domestic or commercial losses. You must be able to work from a home base and be self motivated adhering to SLA's and KPI's throughout the life of each claim. You must have both excellent written and oral communications skills and progression towards professional qualifications such as CertCILA, DipCILA, ACII or ACILA would be beneficial. Salary & Benefits: Salary up to £60,000 per annum Company Car/allowance Pension Bonus Death in Service 25 Days Holiday
Mar 12, 2026
Full time
Working within the General Property team you will be expected to manage property claims ranging from minor damage up to £100,000 in value. As a Commercial/Domestic Loss Adjuster, you will be assigned your own region and mixed claims portfolio. The role will be home based with regular regional travel required throughout the South London/Southern Home Counties region with occasional overnight stays depending upon location. You will be supporting valued clients in pro-actively handling and settling a mixed caseload of property claims. These can vary in complexity so it's essential that you'll put yourself in the shoes of the policyholder, appreciate each situation differently by investigating each claims with tact and a calm manner, establishing the facts, policy details and work towards a resolution. About you: Candidates must be able to demonstrate previous loss adjusting experience dealing with either domestic or commercial losses. You must be able to work from a home base and be self motivated adhering to SLA's and KPI's throughout the life of each claim. You must have both excellent written and oral communications skills and progression towards professional qualifications such as CertCILA, DipCILA, ACII or ACILA would be beneficial. Salary & Benefits: Salary up to £60,000 per annum Company Car/allowance Pension Bonus Death in Service 25 Days Holiday
Adjusting Appointments Limited
Newcastle Upon Tyne, Tyne And Wear
An experienced Technical Desk Adjuster or Junior Field Adjuster is required to join a growing and renowned Loss Adjusters. You will join a small team offering a career development programme offering full support to help progress you to the role of an experienced Loss Adjuster. Key responsibilities: Work within a small team of technical desk adjusters all with the same vision of progressing to a field adjuster Actively manage your own caseload of Commercial and Domestic Property Claims Attend team meetings as and when required for training and support Provide an exceptional customer service to all relevant parties involved throughout the claims process Conduct virtual desk-top claims handling via digital systems and instructing external adjusters/surveyors About you: A passion to develop your Claims career by progressing to a field adjuster Experienced and knowledgeable of handling building related claims both commercial and domestic Excellent communication skills, written, verbal and face to face The ability to work under pressure in a targeted environment An experienced desk adjuster with the ability to put together scopes of works/schedules A minimum of Cert CILA, working towards and a willingness to progress to Dip CILA
Mar 12, 2026
Full time
An experienced Technical Desk Adjuster or Junior Field Adjuster is required to join a growing and renowned Loss Adjusters. You will join a small team offering a career development programme offering full support to help progress you to the role of an experienced Loss Adjuster. Key responsibilities: Work within a small team of technical desk adjusters all with the same vision of progressing to a field adjuster Actively manage your own caseload of Commercial and Domestic Property Claims Attend team meetings as and when required for training and support Provide an exceptional customer service to all relevant parties involved throughout the claims process Conduct virtual desk-top claims handling via digital systems and instructing external adjusters/surveyors About you: A passion to develop your Claims career by progressing to a field adjuster Experienced and knowledgeable of handling building related claims both commercial and domestic Excellent communication skills, written, verbal and face to face The ability to work under pressure in a targeted environment An experienced desk adjuster with the ability to put together scopes of works/schedules A minimum of Cert CILA, working towards and a willingness to progress to Dip CILA
Working within the General Property team you will be expected to manage property claims ranging from minor damage up to £100,000 in value. As a Commercial/Domestic Loss Adjuster, you will be assigned your own region and mixed claims portfolio. The role will be home based with regular regional travel required throughout the South London/Southern Home Counties region with occasional overnight stays depending upon location. You will be supporting valued clients in pro-actively handling and settling a mixed caseload of property claims. These can vary in complexity so it's essential that you'll put yourself in the shoes of the policyholder, appreciate each situation differently by investigating each claims with tact and a calm manner, establishing the facts, policy details and work towards a resolution. About you: Candidates must be able to demonstrate previous loss adjusting experience dealing with either domestic or commercial losses. You must be able to work from a home base and be self motivated adhering to SLA's and KPI's throughout the life of each claim. You must have both excellent written and oral communications skills and progression towards professional qualifications such as CertCILA, DipCILA, ACII or ACILA would be beneficial. Salary & Benefits: Salary up to £60,000 per annum Company Car/allowance Pension Bonus Death in Service 25 Days Holiday
Mar 09, 2026
Full time
Working within the General Property team you will be expected to manage property claims ranging from minor damage up to £100,000 in value. As a Commercial/Domestic Loss Adjuster, you will be assigned your own region and mixed claims portfolio. The role will be home based with regular regional travel required throughout the South London/Southern Home Counties region with occasional overnight stays depending upon location. You will be supporting valued clients in pro-actively handling and settling a mixed caseload of property claims. These can vary in complexity so it's essential that you'll put yourself in the shoes of the policyholder, appreciate each situation differently by investigating each claims with tact and a calm manner, establishing the facts, policy details and work towards a resolution. About you: Candidates must be able to demonstrate previous loss adjusting experience dealing with either domestic or commercial losses. You must be able to work from a home base and be self motivated adhering to SLA's and KPI's throughout the life of each claim. You must have both excellent written and oral communications skills and progression towards professional qualifications such as CertCILA, DipCILA, ACII or ACILA would be beneficial. Salary & Benefits: Salary up to £60,000 per annum Company Car/allowance Pension Bonus Death in Service 25 Days Holiday
An experienced Technical Desk Adjuster or Junior Field Adjuster is required to join a growing and renowned Loss Adjusters. You will join a small team offering a career development programme offering full support to help progress you to the role of an experienced Loss Adjuster. Key responsibilities: Work within a small team of technical desk adjusters all with the same vision of progressing to a field adjuster Actively manage your own caseload of Commercial and Domestic Property Claims Attend team meetings as and when required for training and support Provide an exceptional customer service to all relevant parties involved throughout the claims process Conduct virtual desk-top claims handling via digital systems and instructing external adjusters/surveyors About you: A passion to develop your Claims career by progressing to a field adjuster Experienced and knowledgeable of handling building related claims both commercial and domestic Excellent communication skills, written, verbal and face to face The ability to work under pressure in a targeted environment An experienced desk adjuster with the ability to put together scopes of works/schedules A minimum of Cert CILA, working towards and a willingness to progress to Dip CILA
Mar 07, 2026
Full time
An experienced Technical Desk Adjuster or Junior Field Adjuster is required to join a growing and renowned Loss Adjusters. You will join a small team offering a career development programme offering full support to help progress you to the role of an experienced Loss Adjuster. Key responsibilities: Work within a small team of technical desk adjusters all with the same vision of progressing to a field adjuster Actively manage your own caseload of Commercial and Domestic Property Claims Attend team meetings as and when required for training and support Provide an exceptional customer service to all relevant parties involved throughout the claims process Conduct virtual desk-top claims handling via digital systems and instructing external adjusters/surveyors About you: A passion to develop your Claims career by progressing to a field adjuster Experienced and knowledgeable of handling building related claims both commercial and domestic Excellent communication skills, written, verbal and face to face The ability to work under pressure in a targeted environment An experienced desk adjuster with the ability to put together scopes of works/schedules A minimum of Cert CILA, working towards and a willingness to progress to Dip CILA
An experienced Technical Desk Adjuster or Junior Field Adjuster is required to join a growing and renowned Loss Adjusters. You will join a small team offering a career development programme offering full support to help progress you to the role of an experienced Loss Adjuster. Key responsibilities: Work within a small team of technical desk adjusters all with the same vision of progressing to a field adjuster Actively manage your own caseload of Commercial and Domestic Property Claims Attend team meetings as and when required for training and support Provide an exceptional customer service to all relevant parties involved throughout the claims process Conduct virtual desk-top claims handling via digital systems and instructing external adjusters/surveyors About you: A passion to develop your Claims career by progressing to a field adjuster Experienced and knowledgeable of handling building related claims both commercial and domestic Excellent communication skills, written, verbal and face to face The ability to work under pressure in a targeted environment An experienced desk adjuster with the ability to put together scopes of works/schedules A minimum of Cert CILA, working towards and a willingness to progress to Dip CILA
Mar 07, 2026
Full time
An experienced Technical Desk Adjuster or Junior Field Adjuster is required to join a growing and renowned Loss Adjusters. You will join a small team offering a career development programme offering full support to help progress you to the role of an experienced Loss Adjuster. Key responsibilities: Work within a small team of technical desk adjusters all with the same vision of progressing to a field adjuster Actively manage your own caseload of Commercial and Domestic Property Claims Attend team meetings as and when required for training and support Provide an exceptional customer service to all relevant parties involved throughout the claims process Conduct virtual desk-top claims handling via digital systems and instructing external adjusters/surveyors About you: A passion to develop your Claims career by progressing to a field adjuster Experienced and knowledgeable of handling building related claims both commercial and domestic Excellent communication skills, written, verbal and face to face The ability to work under pressure in a targeted environment An experienced desk adjuster with the ability to put together scopes of works/schedules A minimum of Cert CILA, working towards and a willingness to progress to Dip CILA
Working within the General Property team you will be expected to manage property claims ranging from minor damage up to £100,000 in value. As a Commercial/Domestic Loss Adjuster, you will be assigned your own region and mixed claims portfolio. The role will be home based with regular regional travel required throughout the South London/Southern Home Counties region with occasional overnight stays depending upon location. You will be supporting valued clients in pro-actively handling and settling a mixed caseload of property claims. These can vary in complexity so it's essential that you'll put yourself in the shoes of the policyholder, appreciate each situation differently by investigating each claims with tact and a calm manner, establishing the facts, policy details and work towards a resolution. About you: Candidates must be able to demonstrate previous loss adjusting experience dealing with either domestic or commercial losses. You must be able to work from a home base and be self motivated adhering to SLA's and KPI's throughout the life of each claim. You must have both excellent written and oral communications skills and progression towards professional qualifications such as CertCILA, DipCILA, ACII or ACILA would be beneficial. Salary & Benefits: Salary up to £60,000 per annum Company Car/allowance Pension Bonus Death in Service 25 Days Holiday
Mar 06, 2026
Full time
Working within the General Property team you will be expected to manage property claims ranging from minor damage up to £100,000 in value. As a Commercial/Domestic Loss Adjuster, you will be assigned your own region and mixed claims portfolio. The role will be home based with regular regional travel required throughout the South London/Southern Home Counties region with occasional overnight stays depending upon location. You will be supporting valued clients in pro-actively handling and settling a mixed caseload of property claims. These can vary in complexity so it's essential that you'll put yourself in the shoes of the policyholder, appreciate each situation differently by investigating each claims with tact and a calm manner, establishing the facts, policy details and work towards a resolution. About you: Candidates must be able to demonstrate previous loss adjusting experience dealing with either domestic or commercial losses. You must be able to work from a home base and be self motivated adhering to SLA's and KPI's throughout the life of each claim. You must have both excellent written and oral communications skills and progression towards professional qualifications such as CertCILA, DipCILA, ACII or ACILA would be beneficial. Salary & Benefits: Salary up to £60,000 per annum Company Car/allowance Pension Bonus Death in Service 25 Days Holiday
Major insurer is seeking Commercial Adjusters London, South East and South West region to deal with a portfolio of commercial losses on a cradle to grave basis. Working from a home base, you will be responsible for booking your appointments and visiting commercial losses (including property owners) and seeing claims through to settlement. You are likely to be allocated around 160 losses per year and carry a typical outstanding caseload of 50-60 losses. Losses will typically be in the region of £10,000 - £100,000 and will agree settlements via the supply chain or agreeing cash settlements. You will also utilise Symbility as the scheduling tool for buildings losses. Responsibilities will include: Undertaking assessments of allocated claims cases at the scene of the loss/event to gather relevant evidence/information, critically assess potential loss, recovery options and reserving requirements in line with established standards, procedures and guidance provided. Preparing and delivering case decisions and solutions to the customer, in line with agreed processes at designated level authority, to meet business objectives and the customer proposition Providing precautionary and post-loss/event advice and guidance to customers to minimise future claims and mitigate the impact of current claims. Managing customer interactions in an efficient, courteous and timely manner, escalating to more senior and/or qualified colleagues as necessary in order to deliver high standards of customer satisfaction. Identifying non-standard or complex claims and escalating to more qualified colleagues to ensure they are handled appropriately. Contributing to the production of new policy wordings or reviews of existing policy wordings to ensure policy documentation is current and accurate. Providing expert advice, guidance and coaching to technical colleagues to develop knowledge and understanding of customers, and customers' businesses and associated commercial drivers and risks. About You: Candidates must be able to demonstrate their previous experience dealing with commercial losses and work on a self sufficient basis. Progression towards professional qualifications such as Cert CII/Cert CILA would be advantageous, but not essential if you have the right experience. Benefits: Company Car Pension Bonus Death in service 25 Days Holiday.
Mar 05, 2026
Full time
Major insurer is seeking Commercial Adjusters London, South East and South West region to deal with a portfolio of commercial losses on a cradle to grave basis. Working from a home base, you will be responsible for booking your appointments and visiting commercial losses (including property owners) and seeing claims through to settlement. You are likely to be allocated around 160 losses per year and carry a typical outstanding caseload of 50-60 losses. Losses will typically be in the region of £10,000 - £100,000 and will agree settlements via the supply chain or agreeing cash settlements. You will also utilise Symbility as the scheduling tool for buildings losses. Responsibilities will include: Undertaking assessments of allocated claims cases at the scene of the loss/event to gather relevant evidence/information, critically assess potential loss, recovery options and reserving requirements in line with established standards, procedures and guidance provided. Preparing and delivering case decisions and solutions to the customer, in line with agreed processes at designated level authority, to meet business objectives and the customer proposition Providing precautionary and post-loss/event advice and guidance to customers to minimise future claims and mitigate the impact of current claims. Managing customer interactions in an efficient, courteous and timely manner, escalating to more senior and/or qualified colleagues as necessary in order to deliver high standards of customer satisfaction. Identifying non-standard or complex claims and escalating to more qualified colleagues to ensure they are handled appropriately. Contributing to the production of new policy wordings or reviews of existing policy wordings to ensure policy documentation is current and accurate. Providing expert advice, guidance and coaching to technical colleagues to develop knowledge and understanding of customers, and customers' businesses and associated commercial drivers and risks. About You: Candidates must be able to demonstrate their previous experience dealing with commercial losses and work on a self sufficient basis. Progression towards professional qualifications such as Cert CII/Cert CILA would be advantageous, but not essential if you have the right experience. Benefits: Company Car Pension Bonus Death in service 25 Days Holiday.
