About Graitec Group Graitec is a global leader in Building Information Modeling (BIM) solutions, designing and developing software that helps architects, engineers, and manufacturers design smarter and better. With over 30 years of innovation and an entrepreneurial spirit, we've tripled our revenue in just five years. Our North Star is clear - accelerate the digital transformation of the AECO industry and model the future. We achieve this by growing our recurring revenue through innovative software and services that drive adoption, integration, and lasting value for our customers. Our 800 experts across 30+ offices in 12 countries support more than 270,000 users worldwide. As a global Autodesk Platinum Partner, we combine world class partnerships with our own cutting edge software and services to drive performance and sustainability across the industry. At Graitec, we move fast and think big. We collaborate across teams and borders, embrace diversity, and challenge ourselves to innovate every day. We believe in doing the right thing, breaking down silos, and making an impact together. Learn more about the Graitec Group: How we work: Growth, Agility, Innovation, Responsibility How we behave: Ambition, Engagement, One Graitec, Positive Energy About the Team Hiring You will be working with a great team of technical staff both in the (your country) and globally. Having the ability to pull upon the expertise of very highly knowledgeable people is a huge benefit, and will help you firstly settle into your role, but more importantly help you with your personal development. Role Overview The Director, Solution Architecture - EMEA is accountable for leading the pre sales solution architecture function within the EMEA Services organization. This role owns the technical pre sales engagement model and leads a distributed team of Solution Architects and Senior Consultants who partner closely with Sales to shape, scope, and win complex services and solutions opportunities. The Director ensures high quality client engagement across the full pre sales lifecycle- including discovery, demonstrations, technical workshops, solution design, scoping, and proposal development- while continuously improving effectiveness, consistency, and business impact across the region. The scope of pre sales covers all solutions commercialized by Graitec, including proprietary intellectual property as well as partner portfolios. As a Platinum Autodesk Partner, a significant portion of activity relates to Autodesk solutions, with a strong and growing emphasis on cloud based offerings. Key Responsibilities Leadership & Team Development Lead, mentor, and develop a team of 5-15 Solution Architects across EMEA, with primary concentration in the UK, France, Germany, and Spain Build a high performing, collaborative, and client focused pre sales culture across geographies Drive capability development in solution design, storytelling, client communication, and value articulation Pre Sales Excellence & Sales Partnership Own the end to end pre sales engagement model for Services in EMEA Act as a senior technical and solution authority in strategic and complex opportunities Partner closely with Graitec Account Managers to support opportunity qualification, solution strategy, and deal execution Ensure consistent, high quality scoping, technical approaches, and proposals across the region Portfolio & Industry Expertise Oversee pre sales support for services ranging from training and support to large scale, multi country implementation programs Ensure strong alignment with Graitec's solutions portfolio and Autodesk's evolving roadmap, particularly cloud and platform based offerings Apply deep understanding of the AEC (Architecture, Engineering & Construction) industry and its extended manufacturing value chain Continuous Improvement & Operational Effectiveness Continuously improve pre sales performance and efficiency, with a focus on: Increased win rates Stronger client impact and engagement quality More differentiated, outcome oriented service proposals Evolve pre sales processes to enable seamless execution, scalability, and sales satisfaction Define and track relevant KPIs to measure performance, quality, and business impact Stakeholder Alignment Report to the VP EMEA Services and collaborate closely with the Head of Solution Architecture - North America to ensure global alignment and best practice sharing Responsibilities Proven experience leading pre sales or solution architecture teams within a services or solutions organization Strong background as a senior consultant, solution architect, or pre sales leader in complex, enterprise environments Demonstrated experience working across multiple EMEA markets, ideally including the UK, France, Germany, and Spain Understanding of the AEC industry and related manufacturing ecosystems Hands on experience with Autodesk solutions, with strong familiarity with cloud based and platform offerings is a plus Strong sales acumen and credibility in client facing, executive level engagements Track record of driving continuous improvement, process maturity, and skills development in expert teams Qualifications Bachelor's degree in Engineering, Architecture, Construction Management, Computer Science, or a related technical field Master's degree (MBA, Engineering, Technology, or related discipline) is strongly preferred Minimum 10+ years of experience in solution architecture, consulting, or technical pre sales roles, with at least 3-5 years in a leadership capacity Proven experience leading and developing distributed, multi country teams (ideally across EMEA) Strong commercial and financial acumen, including exposure to revenue forecasting, margin management, and services profitability Demonstrated ability to align technical strategy with business objectives and sales performance targets Experience defining and implementing governance models, pre sales frameworks, and solution qualification standards Track record of driving continuous improvement, operational maturity, and organizational transformation Ability to operate at both strategic and operational levels - setting vision while remaining close to execution Strong executive presence with the ability to influence senior stakeholders and C level decision makers Experience collaborating cross functionally with Sales, Delivery, Product, and Executive Leadership teams Experience mentoring senior consultants/architects and building capability development programs Willingness and ability to travel across EMEA as required Interview Process We are looking for talents that will enjoy, live and accelerate our culture and values. At Graitec, We work together locally & globally with an Entrepreneurial mindset. As entrepreneurs, we are focused on achieving our vision and do not easily get distracted along the way. We believe in our products and services and that we are on a path to solve a real problem for our target customers & the overall industry. We are thoughtful on our investments and lead ethically to maximize the company opportunity. To better understand them, we want to represent the diversity of our customers around the globe & we are breaking our own silos to better serve them. To make this culture a reality, we rally our teams around our cultural attributes: Agility, Growth, Trust, Inclusion and our values: Engagement, Collaboration, Innovation, Passion At Graitec, we're proud to be committed to diversity and inclusion in the workplace. We value our employees for the individuals they are and the contributions they can bring to our teams by bringing their authentic self at work. This resonates with the large variety of customers & markets we operate in and is part of our success story. As such, we welcome applications from all backgrounds and will not make any assessment into the application process other than candidates' skills and capabilities to succeed in role. Screening/Get to know discussion Hiring Manager Peer of hiring manager or key stakeholder to the role from another organization Business Unit leader / Office interview
Mar 16, 2026
Full time
About Graitec Group Graitec is a global leader in Building Information Modeling (BIM) solutions, designing and developing software that helps architects, engineers, and manufacturers design smarter and better. With over 30 years of innovation and an entrepreneurial spirit, we've tripled our revenue in just five years. Our North Star is clear - accelerate the digital transformation of the AECO industry and model the future. We achieve this by growing our recurring revenue through innovative software and services that drive adoption, integration, and lasting value for our customers. Our 800 experts across 30+ offices in 12 countries support more than 270,000 users worldwide. As a global Autodesk Platinum Partner, we combine world class partnerships with our own cutting edge software and services to drive performance and sustainability across the industry. At Graitec, we move fast and think big. We collaborate across teams and borders, embrace diversity, and challenge ourselves to innovate every day. We believe in doing the right thing, breaking down silos, and making an impact together. Learn more about the Graitec Group: How we work: Growth, Agility, Innovation, Responsibility How we behave: Ambition, Engagement, One Graitec, Positive Energy About the Team Hiring You will be working with a great team of technical staff both in the (your country) and globally. Having the ability to pull upon the expertise of very highly knowledgeable people is a huge benefit, and will help you firstly settle into your role, but more importantly help you with your personal development. Role Overview The Director, Solution Architecture - EMEA is accountable for leading the pre sales solution architecture function within the EMEA Services organization. This role owns the technical pre sales engagement model and leads a distributed team of Solution Architects and Senior Consultants who partner closely with Sales to shape, scope, and win complex services and solutions opportunities. The Director ensures high quality client engagement across the full pre sales lifecycle- including discovery, demonstrations, technical workshops, solution design, scoping, and proposal development- while continuously improving effectiveness, consistency, and business impact across the region. The scope of pre sales covers all solutions commercialized by Graitec, including proprietary intellectual property as well as partner portfolios. As a Platinum Autodesk Partner, a significant portion of activity relates to Autodesk solutions, with a strong and growing emphasis on cloud based offerings. Key Responsibilities Leadership & Team Development Lead, mentor, and develop a team of 5-15 Solution Architects across EMEA, with primary concentration in the UK, France, Germany, and Spain Build a high performing, collaborative, and client focused pre sales culture across geographies Drive capability development in solution design, storytelling, client communication, and value articulation Pre Sales Excellence & Sales Partnership Own the end to end pre sales engagement model for Services in EMEA Act as a senior technical and solution authority in strategic and complex opportunities Partner closely with Graitec Account Managers to support opportunity qualification, solution strategy, and deal execution Ensure consistent, high quality scoping, technical approaches, and proposals across the region Portfolio & Industry Expertise Oversee pre sales support for services ranging from training and support to large scale, multi country implementation programs Ensure strong alignment with Graitec's solutions portfolio and Autodesk's evolving roadmap, particularly cloud and platform based offerings Apply deep understanding of the AEC (Architecture, Engineering & Construction) industry and its extended manufacturing value chain Continuous Improvement & Operational Effectiveness Continuously improve pre sales performance and efficiency, with a focus on: Increased win rates Stronger client impact and engagement quality More differentiated, outcome oriented service proposals Evolve pre sales processes to enable seamless execution, scalability, and sales satisfaction Define and track relevant KPIs to measure performance, quality, and business impact Stakeholder Alignment Report to the VP EMEA Services and collaborate closely with the Head of Solution Architecture - North America to ensure global alignment and best practice sharing Responsibilities Proven experience leading pre sales or solution architecture teams within a services or solutions organization Strong background as a senior consultant, solution architect, or pre sales leader in complex, enterprise environments Demonstrated experience working across multiple EMEA markets, ideally including the UK, France, Germany, and Spain Understanding of the AEC industry and related manufacturing ecosystems Hands on experience with Autodesk solutions, with strong familiarity with cloud based and platform offerings is a plus Strong sales acumen and credibility in client facing, executive level engagements Track record of driving continuous improvement, process maturity, and skills development in expert teams Qualifications Bachelor's degree in Engineering, Architecture, Construction Management, Computer Science, or a related technical field Master's degree (MBA, Engineering, Technology, or related discipline) is strongly preferred Minimum 10+ years of experience in solution architecture, consulting, or technical pre sales roles, with at least 3-5 years in a leadership capacity Proven experience leading and developing distributed, multi country teams (ideally across EMEA) Strong commercial and financial acumen, including exposure to revenue forecasting, margin management, and services profitability Demonstrated ability to align technical strategy with business objectives and sales performance targets Experience defining and implementing governance models, pre sales frameworks, and solution qualification standards Track record of driving continuous improvement, operational maturity, and organizational transformation Ability to operate at both strategic and operational levels - setting vision while remaining close to execution Strong executive presence with the ability to influence senior stakeholders and C level decision makers Experience collaborating cross functionally with Sales, Delivery, Product, and Executive Leadership teams Experience mentoring senior consultants/architects and building capability development programs Willingness and ability to travel across EMEA as required Interview Process We are looking for talents that will enjoy, live and accelerate our culture and values. At Graitec, We work together locally & globally with an Entrepreneurial mindset. As entrepreneurs, we are focused on achieving our vision and do not easily get distracted along the way. We believe in our products and services and that we are on a path to solve a real problem for our target customers & the overall industry. We are thoughtful on our investments and lead ethically to maximize the company opportunity. To better understand them, we want to represent the diversity of our customers around the globe & we are breaking our own silos to better serve them. To make this culture a reality, we rally our teams around our cultural attributes: Agility, Growth, Trust, Inclusion and our values: Engagement, Collaboration, Innovation, Passion At Graitec, we're proud to be committed to diversity and inclusion in the workplace. We value our employees for the individuals they are and the contributions they can bring to our teams by bringing their authentic self at work. This resonates with the large variety of customers & markets we operate in and is part of our success story. As such, we welcome applications from all backgrounds and will not make any assessment into the application process other than candidates' skills and capabilities to succeed in role. Screening/Get to know discussion Hiring Manager Peer of hiring manager or key stakeholder to the role from another organization Business Unit leader / Office interview
We're seeking people who bring together a unique blend of personal strengths, technical know-how, and a genuine passion for the built environment and construction industry. TSA Riley is a global organisation, 1,000 people strong. We provide expert project consultancy across project management, cost management, advisory, ESG, and asset management, and our people are at the centre of everything we do. We help clients create great places to work, live, shop, play, and produce. Visit our work and grow with us page for information about our graduate, apprenticeship, and professional development programmes, or apply for an advertised position below. We'd love to hear from you. Please get in touch if you Cultivate positive and trusting relationships with colleagues and stakeholders. Effectively communicate ideas and actions that resonate with diverse audiences. Exhibit drive, flexibility, passion, and a proactive attitude towards tasks. Take ownership of responsibilities and ensure timely delivery on commitments. Approach challenges with a solutions oriented mindset. Analyse and synthesise detailed information to identify opportunities for improvement. Possess a degree qualification, underpinning knowledge and skills. Senior Project Manager Cambridge, UK 06/03/2026 Due to continued growth in the Cambridgeshire area, TSA Riley is seeking to appoint a Senior Project Manager to join the team in our Cambridge office. About the role: Due to continued growth in the Cambridgeshire area, TSA Riley is seeking to appoint a Senior Project Manager to join the team in our Cambridge office. We are one of the largest and most established businesses operating in the Cambridgeshire area and this is an excellent opportunity to become part of a successful and expanding project management team, working with a diverse range of clients on projects spanning the breadth of the built environment. Applications are welcomed from experienced project managers who have successfully delivered complex construction developments across multiple sectors within a consultancy or client facing environment and who are looking to further develop their career within a well established and growing consultancy. At TSA Riley, being people focused is central to how the organisation operates. Team members are supported with the training, resources, and collaborative environment needed to succeed, grow professionally, and build a rewarding career. About your responsibilities: Leading end to end project delivery, ensuring alignment with agreed scope, budget, and programme targets. Coordinating project inputs across procurement, design, delivery planning, site activity, and contractor engagement. Building strong, trusted relationships with clients, consultants, and stakeholders through clear, responsive communication. Applying sound judgment to identify and manage risks, resolve issues, and capture opportunities early. Driving commercial performance through effective budget control, contract administration, and management of scope changes. Using TSA Riley's digital tools and systems to track progress, monitor risk, and support quality reporting. Ensuring compliance with project governance, quality, and safety frameworks. Leading and supporting team members with clear direction, regular feedback, and a focus on development and high performance. Supporting ongoing client growth by identifying opportunities and contributing to positive project outcomes. Contributing to business growth by supporting pipeline development, participating in bids and pursuits, and advancing sector initiatives. About you: A tertiary qualification in a field relevant to shaping or delivering projects in the built environment. May hold or be pursuing professional accreditation with a relevant professional body such as the CIOB, RICS or similar equivalent. Experience in delivering construction related projects in a client side or consulting environment. We regret that this role is NOT suitable for Project Managers looking to transition from other industries such as IT, marketing or finance. Deep understanding of project lifecycles, commercial controls, and contract administration, including the ability to perform the role of Contract Administrator, Employer's Agent, or equivalent as appropriate. Proven ability to manage scope, programme, and budget across complex projects, ensuring delivery against commercial and client expectations. Proficiency with digital tools and project systems to support planning, reporting, coordination, and quality assurance. Skilled in navigating stakeholder complexity, resolving conflict, and aligning diverse interests to drive project outcomes. A reputation for leading teams effectively and supporting others. Actively building their professional reputation and connections through high quality delivery, knowledge sharing, and industry engagement. About us: TSA Riley has a 130 year heritage dating back to 1890 when Henry Riley Esq first established a quantity surveying practice in London. In Asia Pacific we trace our roots back to the 1980s through the merging of several respected, small project management and advisory firms. Now, in the 21st century, we're defining and pioneering a new way of helping our clients drive greater value and impact from their built assets. Plan. Deliver. Optimise. We call this project consulting. We provide expert strategic, commercial and operations advice; project and cost management; carbon advice; and dispute resolution. This uniquely broad range of services - across the project lifecycle - means we understand the interdependencies at every stage. We combine this with hands on experience and personalised service to drive greater value, impact and certainty for our clients' projects. Our Values: We win together: Collaborate openly, learn from each other and succeed as one global team. We own it, always: Act with integrity and take responsibility to deliver with purpose. We focus on what matters: Striving for high standards to create meaningful, lasting and sustainable impact. We are curious: Embrace agility and change, explore ideas and turn our curiosity into progress. TSA Riley is an Equal Opportunity Employer: We welcome applications from candidates who are interested in working with us but are not able to commit to a full time role and/or would require forms of flexible working. Additionally, we provide hybrid working as standard practice. We would like you to perform at your best at every stage of our recruitment process. Please contact us if you require any adjustments that would support you throughout your application. No Agencies Please
Mar 15, 2026
Full time
We're seeking people who bring together a unique blend of personal strengths, technical know-how, and a genuine passion for the built environment and construction industry. TSA Riley is a global organisation, 1,000 people strong. We provide expert project consultancy across project management, cost management, advisory, ESG, and asset management, and our people are at the centre of everything we do. We help clients create great places to work, live, shop, play, and produce. Visit our work and grow with us page for information about our graduate, apprenticeship, and professional development programmes, or apply for an advertised position below. We'd love to hear from you. Please get in touch if you Cultivate positive and trusting relationships with colleagues and stakeholders. Effectively communicate ideas and actions that resonate with diverse audiences. Exhibit drive, flexibility, passion, and a proactive attitude towards tasks. Take ownership of responsibilities and ensure timely delivery on commitments. Approach challenges with a solutions oriented mindset. Analyse and synthesise detailed information to identify opportunities for improvement. Possess a degree qualification, underpinning knowledge and skills. Senior Project Manager Cambridge, UK 06/03/2026 Due to continued growth in the Cambridgeshire area, TSA Riley is seeking to appoint a Senior Project Manager to join the team in our Cambridge office. About the role: Due to continued growth in the Cambridgeshire area, TSA Riley is seeking to appoint a Senior Project Manager to join the team in our Cambridge office. We are one of the largest and most established businesses operating in the Cambridgeshire area and this is an excellent opportunity to become part of a successful and expanding project management team, working with a diverse range of clients on projects spanning the breadth of the built environment. Applications are welcomed from experienced project managers who have successfully delivered complex construction developments across multiple sectors within a consultancy or client facing environment and who are looking to further develop their career within a well established and growing consultancy. At TSA Riley, being people focused is central to how the organisation operates. Team members are supported with the training, resources, and collaborative environment needed to succeed, grow professionally, and build a rewarding career. About your responsibilities: Leading end to end project delivery, ensuring alignment with agreed scope, budget, and programme targets. Coordinating project inputs across procurement, design, delivery planning, site activity, and contractor engagement. Building strong, trusted relationships with clients, consultants, and stakeholders through clear, responsive communication. Applying sound judgment to identify and manage risks, resolve issues, and capture opportunities early. Driving commercial performance through effective budget control, contract administration, and management of scope changes. Using TSA Riley's digital tools and systems to track progress, monitor risk, and support quality reporting. Ensuring compliance with project governance, quality, and safety frameworks. Leading and supporting team members with clear direction, regular feedback, and a focus on development and high performance. Supporting ongoing client growth by identifying opportunities and contributing to positive project outcomes. Contributing to business growth by supporting pipeline development, participating in bids and pursuits, and advancing sector initiatives. About you: A tertiary qualification in a field relevant to shaping or delivering projects in the built environment. May hold or be pursuing professional accreditation with a relevant professional body such as the CIOB, RICS or similar equivalent. Experience in delivering construction related projects in a client side or consulting environment. We regret that this role is NOT suitable for Project Managers looking to transition from other industries such as IT, marketing or finance. Deep understanding of project lifecycles, commercial controls, and contract administration, including the ability to perform the role of Contract Administrator, Employer's Agent, or equivalent as appropriate. Proven ability to manage scope, programme, and budget across complex projects, ensuring delivery against commercial and client expectations. Proficiency with digital tools and project systems to support planning, reporting, coordination, and quality assurance. Skilled in navigating stakeholder complexity, resolving conflict, and aligning diverse interests to drive project outcomes. A reputation for leading teams effectively and supporting others. Actively building their professional reputation and connections through high quality delivery, knowledge sharing, and industry engagement. About us: TSA Riley has a 130 year heritage dating back to 1890 when Henry Riley Esq first established a quantity surveying practice in London. In Asia Pacific we trace our roots back to the 1980s through the merging of several respected, small project management and advisory firms. Now, in the 21st century, we're defining and pioneering a new way of helping our clients drive greater value and impact from their built assets. Plan. Deliver. Optimise. We call this project consulting. We provide expert strategic, commercial and operations advice; project and cost management; carbon advice; and dispute resolution. This uniquely broad range of services - across the project lifecycle - means we understand the interdependencies at every stage. We combine this with hands on experience and personalised service to drive greater value, impact and certainty for our clients' projects. Our Values: We win together: Collaborate openly, learn from each other and succeed as one global team. We own it, always: Act with integrity and take responsibility to deliver with purpose. We focus on what matters: Striving for high standards to create meaningful, lasting and sustainable impact. We are curious: Embrace agility and change, explore ideas and turn our curiosity into progress. TSA Riley is an Equal Opportunity Employer: We welcome applications from candidates who are interested in working with us but are not able to commit to a full time role and/or would require forms of flexible working. Additionally, we provide hybrid working as standard practice. We would like you to perform at your best at every stage of our recruitment process. Please contact us if you require any adjustments that would support you throughout your application. No Agencies Please
AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies. Our Contingent Workforce Solutions (CWS) is one of our service offerings. Acting as an extension of their recruitment teams, we connect them with skilled interim and temporary professionals, fostering workplaces where everyone can contribute and succeed. Our Client is a big four consultancy firm with a global presence, operating in over 150 countries. This organisation works with many public and private companies spanning multiple industries. The advisory work that they cover spans across audit, Accountancy, tax, corporate finance and consulting. On behalf of this organisation, AMS are looking for a UK Immigration Analyst for a 6 Month Day Rate Contract based in London. Job Description - The Role Our client is a market-leader for business immigration services and is the largest single provider of immigration advice to corporate clients and their globally mobile employees in 140 countries. Their Global Employer Services (GES) practice put the client experience centre stage and deliver immigration services with mobility tax services and to regulatory standards set by the Legal practice. We are seeking ambitious candidates from diverse backgrounds who want to support client's and individuals with their life changing decisions to move to new countries. What you'll do; Work with Consultants to deliver a great service to our clients Assist with a full range of UK visa applications to enable international moves. Develop knowledge of UK Immigration rules, laws and systems. Liaise with relevant immigration authorities. Assist with documents Participate in our knowledge management culture including assisting, preparing news, training, thought leadership pieces, and client project work Use systems for data analysis, reporting, filing, billing and other administrative duties to ensure effective account management. Work in diverse teams within an inclusive team culture The skills you'll need: You must have a background in UK immigration law including immigration technology, project management and core legal work. You will have a passion for customer service and work with our team of Consultants and Managers, as a key part of our service delivery model. You will also receive on the job training on all aspects of our work. Additionally; Prior UK Immigration experiences required Knowledge of the different working visas(i.e. skilled worker, ILR and Global business mobility) Experience of managing large volumes of individual cases Experienced with delivering a great client/customer service and building client relationships Be pro-active, process driven and have attention to detail Data analysis - experience of using a case management system and running reports for cases and Basic experience of using Microsoft power point, word and excel Next steps This client will only accept workers operating via an Umbrella or PAYE engagement model. If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and we will contact you with an update in due course. AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business
Mar 15, 2026
Contractor
AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies. Our Contingent Workforce Solutions (CWS) is one of our service offerings. Acting as an extension of their recruitment teams, we connect them with skilled interim and temporary professionals, fostering workplaces where everyone can contribute and succeed. Our Client is a big four consultancy firm with a global presence, operating in over 150 countries. This organisation works with many public and private companies spanning multiple industries. The advisory work that they cover spans across audit, Accountancy, tax, corporate finance and consulting. On behalf of this organisation, AMS are looking for a UK Immigration Analyst for a 6 Month Day Rate Contract based in London. Job Description - The Role Our client is a market-leader for business immigration services and is the largest single provider of immigration advice to corporate clients and their globally mobile employees in 140 countries. Their Global Employer Services (GES) practice put the client experience centre stage and deliver immigration services with mobility tax services and to regulatory standards set by the Legal practice. We are seeking ambitious candidates from diverse backgrounds who want to support client's and individuals with their life changing decisions to move to new countries. What you'll do; Work with Consultants to deliver a great service to our clients Assist with a full range of UK visa applications to enable international moves. Develop knowledge of UK Immigration rules, laws and systems. Liaise with relevant immigration authorities. Assist with documents Participate in our knowledge management culture including assisting, preparing news, training, thought leadership pieces, and client project work Use systems for data analysis, reporting, filing, billing and other administrative duties to ensure effective account management. Work in diverse teams within an inclusive team culture The skills you'll need: You must have a background in UK immigration law including immigration technology, project management and core legal work. You will have a passion for customer service and work with our team of Consultants and Managers, as a key part of our service delivery model. You will also receive on the job training on all aspects of our work. Additionally; Prior UK Immigration experiences required Knowledge of the different working visas(i.e. skilled worker, ILR and Global business mobility) Experience of managing large volumes of individual cases Experienced with delivering a great client/customer service and building client relationships Be pro-active, process driven and have attention to detail Data analysis - experience of using a case management system and running reports for cases and Basic experience of using Microsoft power point, word and excel Next steps This client will only accept workers operating via an Umbrella or PAYE engagement model. If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and we will contact you with an update in due course. AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business
Customer Success Manager, High Touch - French Speaking London, England Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers. What's the opportunity? Intercom CSMs work with thousands of exciting customers from a variety of industries, in many phases of their business journey to help those customers realize the full value of their Intercom investment. They engage customers to unlock early and sustained outcomes by delivering methodologies that drive product adoption, solution expansion, and long term growth. As a CSM, you'll build relationships and demonstrate an understanding of the Intercom customer journey. You'll be equipped to guide customers over their hurdles, delivering value realization through proactive and programmatic customer engagement and best practices. You'll use your solution expertise to enable customers to overcome their challenges to implementing and growing our AI products and act as a trusted advisor to the change those customers need to make. You'll work with a variety of customer profiles including C Level contacts, executives, CX and Support leaders, and multi layered global CX teams to support the successful adoption and expansion of their Intercom solution investment. What will I be doing? Develop a trusted advisor relationship with customers at the C suite and executive level, driving success with our platform and ensuring they receive maximum value from our solution throughout their lifecycle. Guide the customer and Intercom account teams (Sales, Partners, Solution Engineers) to develop customer Success Plans, including QBRs, Executive Business Reviews, and strategic planning sessions, and Churn Mitigation Plans when necessary. Be an expert and advisor, while maintaining an understanding and expertise of Intercom products and solutions, to drive our customer's ability to successfully adopt the most relevant features for their specific requirements. Engage with your customers to unlock early and sustained product adoption and success with Intercom Solutions. Develop and execute adoption strategies targeting high value accounts for our AI products, driving change management, and ensuring fulfillment of Intercom packages. Reduce churn and contraction through early risk identification, intervention, escalation, and mitigation in partnership with your account team. Be a customer support industry and AI thought leader with your customers, while sharing and scaling those insights to the benefit of the Solutions team. Be the Voice of the Customer to provide internal feedback on how Intercom can better serve our core customers. What skills do I need? 5+ years of relevant work experience in a customer facing customer success, account management or strategic consulting organization. SaaS or Consumption based Technology companies experience a benefit. Experience with SaaS business models and ability to support strategic and complex enterprise customer needs resulting in Value Realization across global teams. Experience establishing yourself as a trusted advisor with customer partners to guide outcomes. Experience using Success Plans to ensure goals are aligned from a business strategy perspective and success metrics are identified. Ability to understand and communicate complex problems clearly and concisely to different audiences. Self motivating and entrepreneurial team player. Experience building lasting relationships with customers and colleagues. Experience setting up and using SaaS Communication Products. Fluent French. We are a well treated bunch, with awesome benefits! If there's something important to you that's not on this list, talk to us! Competitive salary and equity in a fast growing start up. We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen. Pension scheme & match up to 4%. Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents. Open vacation policy and flexible holidays so you can take time off when you need it. Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones. If you're cycling, we've got you covered on the Cycle to Work Scheme. With secure bike storage too. MacBooks are our standard, but we also offer Windows for certain roles when needed. Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values. Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.
Mar 15, 2026
Full time
Customer Success Manager, High Touch - French Speaking London, England Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers. What's the opportunity? Intercom CSMs work with thousands of exciting customers from a variety of industries, in many phases of their business journey to help those customers realize the full value of their Intercom investment. They engage customers to unlock early and sustained outcomes by delivering methodologies that drive product adoption, solution expansion, and long term growth. As a CSM, you'll build relationships and demonstrate an understanding of the Intercom customer journey. You'll be equipped to guide customers over their hurdles, delivering value realization through proactive and programmatic customer engagement and best practices. You'll use your solution expertise to enable customers to overcome their challenges to implementing and growing our AI products and act as a trusted advisor to the change those customers need to make. You'll work with a variety of customer profiles including C Level contacts, executives, CX and Support leaders, and multi layered global CX teams to support the successful adoption and expansion of their Intercom solution investment. What will I be doing? Develop a trusted advisor relationship with customers at the C suite and executive level, driving success with our platform and ensuring they receive maximum value from our solution throughout their lifecycle. Guide the customer and Intercom account teams (Sales, Partners, Solution Engineers) to develop customer Success Plans, including QBRs, Executive Business Reviews, and strategic planning sessions, and Churn Mitigation Plans when necessary. Be an expert and advisor, while maintaining an understanding and expertise of Intercom products and solutions, to drive our customer's ability to successfully adopt the most relevant features for their specific requirements. Engage with your customers to unlock early and sustained product adoption and success with Intercom Solutions. Develop and execute adoption strategies targeting high value accounts for our AI products, driving change management, and ensuring fulfillment of Intercom packages. Reduce churn and contraction through early risk identification, intervention, escalation, and mitigation in partnership with your account team. Be a customer support industry and AI thought leader with your customers, while sharing and scaling those insights to the benefit of the Solutions team. Be the Voice of the Customer to provide internal feedback on how Intercom can better serve our core customers. What skills do I need? 5+ years of relevant work experience in a customer facing customer success, account management or strategic consulting organization. SaaS or Consumption based Technology companies experience a benefit. Experience with SaaS business models and ability to support strategic and complex enterprise customer needs resulting in Value Realization across global teams. Experience establishing yourself as a trusted advisor with customer partners to guide outcomes. Experience using Success Plans to ensure goals are aligned from a business strategy perspective and success metrics are identified. Ability to understand and communicate complex problems clearly and concisely to different audiences. Self motivating and entrepreneurial team player. Experience building lasting relationships with customers and colleagues. Experience setting up and using SaaS Communication Products. Fluent French. We are a well treated bunch, with awesome benefits! If there's something important to you that's not on this list, talk to us! Competitive salary and equity in a fast growing start up. We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen. Pension scheme & match up to 4%. Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents. Open vacation policy and flexible holidays so you can take time off when you need it. Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones. If you're cycling, we've got you covered on the Cycle to Work Scheme. With secure bike storage too. MacBooks are our standard, but we also offer Windows for certain roles when needed. Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values. Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.
Bilfinger UK is a leading engineering and maintenance provider, supporting customers across the chemical & petrochemical, nuclear, oil & gas, pharmaceuticals & biopharma, power & energy, utilities, renewables and food & beverage markets. We enhance the efficiency of assets, ensuring a high level of availability and reducing maintenance costs. We have extensive experience in offshore and onshore facilities; specialising in asset management services throughout all life cycle phases from consulting, engineering, manufacturing, assembly, operations, maintenance, and decommissioning. This commitment is delivered by an experienced and highly competent workforce of over 4,500 employees operating from 14 offices in strategic industrial hubs, upholding the highest standards of safety, compliance and quality. As the first generation of New Nuclear New builds in the UK continues, the next critical pathway for construction is Me chanical Engineering, of which Bilfinger plays a significant role, engaged in delivery of 3 major scopes of work across the HPC site. We have a large presence on site of white & blue collar workers including Project Managers, Snr Welding Engineers, Welders and Pipefitters and are excited to announce our apprenticeships schemes that will compliment those skills and trades. As an apprentice joining us on a Business & Admin programme you will get the opportunity to learn from our experts in the field and you will be supported and encouraged to develop new skills and work towards recognised qualifications. We have 5 key disciplines operating within the Business and Administration apprenticeships, which are available, they are: Document Control Assistant Commercial Assistant HSE Assistant Quality Assurance and Projects HR usiness administrators have a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors. This includes small and large businessesalike;from the public sector, privatesectorand charitable sector. The role may involve working independently or as part of a team and will involve developing, implementing,maintainingand improving administrative services. Business administrators develop key skills and behaviours to support their own progression towards management responsibilities. The responsibilities of the role are to support and engage withdifferent partsof the organisation and interact with internal or external customers. With a focus on adding value, the role of business administrator contributes to the efficiency of an organisation, through support of functional areas, working across teams and resolving issues asrequested. The flexibility and responsivenessrequiredallows the apprentice to develop a wide range of skills. The business administrator is expected to deliver their responsibilities efficiently and with integrity - showing a positive attitude. The role involvesdemonstratingstrong communicationskills (both written and verbal) and adopting a proactive approach to developing skills. The business administrator is also expected to show initiative, managing priorities and own time, problem-solving skills, decision-making and the potential for people management responsibilities through mentoring or coaching others. Qualifications & Skills GCSE or equivalent (Grade 4 or better) in English Language and Mathematics is essential Individuals need to havegood communicationskills, both written and verbal, IT skills, number skills, analytical skills,demonstrateattention to detail, logical attitude and be a team player Individuals must be able todemonstratea willingness and passion todevelop skills withinindustry, be hardworking,confidentand organised If you wish to speak to a member of the recruitment team, please contact .
Mar 14, 2026
Full time
Bilfinger UK is a leading engineering and maintenance provider, supporting customers across the chemical & petrochemical, nuclear, oil & gas, pharmaceuticals & biopharma, power & energy, utilities, renewables and food & beverage markets. We enhance the efficiency of assets, ensuring a high level of availability and reducing maintenance costs. We have extensive experience in offshore and onshore facilities; specialising in asset management services throughout all life cycle phases from consulting, engineering, manufacturing, assembly, operations, maintenance, and decommissioning. This commitment is delivered by an experienced and highly competent workforce of over 4,500 employees operating from 14 offices in strategic industrial hubs, upholding the highest standards of safety, compliance and quality. As the first generation of New Nuclear New builds in the UK continues, the next critical pathway for construction is Me chanical Engineering, of which Bilfinger plays a significant role, engaged in delivery of 3 major scopes of work across the HPC site. We have a large presence on site of white & blue collar workers including Project Managers, Snr Welding Engineers, Welders and Pipefitters and are excited to announce our apprenticeships schemes that will compliment those skills and trades. As an apprentice joining us on a Business & Admin programme you will get the opportunity to learn from our experts in the field and you will be supported and encouraged to develop new skills and work towards recognised qualifications. We have 5 key disciplines operating within the Business and Administration apprenticeships, which are available, they are: Document Control Assistant Commercial Assistant HSE Assistant Quality Assurance and Projects HR usiness administrators have a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors. This includes small and large businessesalike;from the public sector, privatesectorand charitable sector. The role may involve working independently or as part of a team and will involve developing, implementing,maintainingand improving administrative services. Business administrators develop key skills and behaviours to support their own progression towards management responsibilities. The responsibilities of the role are to support and engage withdifferent partsof the organisation and interact with internal or external customers. With a focus on adding value, the role of business administrator contributes to the efficiency of an organisation, through support of functional areas, working across teams and resolving issues asrequested. The flexibility and responsivenessrequiredallows the apprentice to develop a wide range of skills. The business administrator is expected to deliver their responsibilities efficiently and with integrity - showing a positive attitude. The role involvesdemonstratingstrong communicationskills (both written and verbal) and adopting a proactive approach to developing skills. The business administrator is also expected to show initiative, managing priorities and own time, problem-solving skills, decision-making and the potential for people management responsibilities through mentoring or coaching others. Qualifications & Skills GCSE or equivalent (Grade 4 or better) in English Language and Mathematics is essential Individuals need to havegood communicationskills, both written and verbal, IT skills, number skills, analytical skills,demonstrateattention to detail, logical attitude and be a team player Individuals must be able todemonstratea willingness and passion todevelop skills withinindustry, be hardworking,confidentand organised If you wish to speak to a member of the recruitment team, please contact .
In a nutshell This role is perfect for an experienced administrator, who enjoys working in a fast paced environment. You'll be joining an efficient, supportive team whose aim is to deliver outstanding value and effective support to the Private Client Tax team. If you enjoy tackling new challenges, managing multiple tasks, and working with a diverse team, this position will provide you with the perfect opportunity to showcase your skills and grow professionally. What you'll be doing day to day Draft engagement letters, proposals, and client correspondence Manage the Know Your Client and Anti Money Laundering clearance processes and overseeing client data systems Facilitate communication between managers and clients Monitor compliance logs and supporting billing processes Provide administrative support through the HMRC compliance process Assist with departmental projects, team coordination, and workflow Prepare reports, presentation slides, and support marketing initiatives Process expenses, booking travel, and arranging accommodations Engage with clients and colleagues to drive effective outcomes Support firm wide initiatives, including Facilities, ESG, and reception services About you In addition to your background working as an administrator, your exceptional communication skills, and the ability to adapt to suit the audiences you'll be supporting, you'll add value to the team with these skills: Proactive, efficient, organised and comfortable working both independently and as part of a team Strong attention to detail and ownership for the delivery of high quality work Excellent organisational skills with the ability to use own initiative and have problem solving skills Effective time management skills and the ability to prioritise work Why work at PKF Francis Clark As the largest firm of independent chartered accountants and business advisers in South West England, PKF Francis Clark offers a breadth of opportunities to develop your career in the way that's right for you. Established in 1919, we've grown to a team of nearly 1,000 people, based across our offices in Bristol, Exeter, Plymouth, Poole, Salisbury, Southampton, Taunton, Torquay and Truro. This means we're big enough to do challenging work for exciting clients, but small enough to maintain our friendly and supportive culture. We work hard to ensure you can belong, be yourself and be brilliant as part of a forward thinking team. This includes a flexible approach to hybrid working. And our focus on wellbeing and learning and development has been recognised nationally. For the past three years, PKF Francis Clark has been certified as a Great Place to Work and ranked among the UK's Best Workplaces. In 2025, we climbed four places to 20 out of 100 large organisations on this prestigious list. We're also in the UK's top 10 Best Workplaces for Women (6 out of 100 large organisations), as well as being ranked among the Best Workplaces for Wellbeing (35 out of 100), Best Workplaces for Development (24 out of 100) and Best Workplaces in Consulting and Professional Services. All these lists are compiled by workplace culture experts Great Place to Work. Our rankings are a direct result of feedback from our people in a confidential, independent annual survey. The success rates of our trainees mean we're also ranked 33rd in The Sunday Times Top 100 Apprenticeship Employers 2025. While we're proudly independent, we collaborate with colleagues around the world to enable our clients to succeed. PKF Francis Clark is a member of the PKF Global family of firms - together we're the 12th largest provider of accountancy services in the UK. Being part of this international network provides opportunities to connect with like minded accountants and business advisers in 150 countries. Your core benefits Financial benefits Pension Group life assurance - up to four times your core salary Group income protection Health cash plan to help cover the costs of everyday healthcare Health & Wellbeing benefits Option to buy 5 extra days holiday Counselling and support for you and your immediate family Virtual GP for you and your immediate family Cycle to work Other benefits Medicash Extras providing you with shopping and gym discounts Gifts for career and family milestones One volunteering day per year to support local organisations Emergency funding from the Francis Clark Charitable Foundation Please note: These benefits are provided via a salary exchange and are subject to employee's post exchange hourly rate remaining above the national minimum wage. Additional information Please be aware that the job title used internally may not align exactly with the title displayed in this advert
Mar 14, 2026
Full time
In a nutshell This role is perfect for an experienced administrator, who enjoys working in a fast paced environment. You'll be joining an efficient, supportive team whose aim is to deliver outstanding value and effective support to the Private Client Tax team. If you enjoy tackling new challenges, managing multiple tasks, and working with a diverse team, this position will provide you with the perfect opportunity to showcase your skills and grow professionally. What you'll be doing day to day Draft engagement letters, proposals, and client correspondence Manage the Know Your Client and Anti Money Laundering clearance processes and overseeing client data systems Facilitate communication between managers and clients Monitor compliance logs and supporting billing processes Provide administrative support through the HMRC compliance process Assist with departmental projects, team coordination, and workflow Prepare reports, presentation slides, and support marketing initiatives Process expenses, booking travel, and arranging accommodations Engage with clients and colleagues to drive effective outcomes Support firm wide initiatives, including Facilities, ESG, and reception services About you In addition to your background working as an administrator, your exceptional communication skills, and the ability to adapt to suit the audiences you'll be supporting, you'll add value to the team with these skills: Proactive, efficient, organised and comfortable working both independently and as part of a team Strong attention to detail and ownership for the delivery of high quality work Excellent organisational skills with the ability to use own initiative and have problem solving skills Effective time management skills and the ability to prioritise work Why work at PKF Francis Clark As the largest firm of independent chartered accountants and business advisers in South West England, PKF Francis Clark offers a breadth of opportunities to develop your career in the way that's right for you. Established in 1919, we've grown to a team of nearly 1,000 people, based across our offices in Bristol, Exeter, Plymouth, Poole, Salisbury, Southampton, Taunton, Torquay and Truro. This means we're big enough to do challenging work for exciting clients, but small enough to maintain our friendly and supportive culture. We work hard to ensure you can belong, be yourself and be brilliant as part of a forward thinking team. This includes a flexible approach to hybrid working. And our focus on wellbeing and learning and development has been recognised nationally. For the past three years, PKF Francis Clark has been certified as a Great Place to Work and ranked among the UK's Best Workplaces. In 2025, we climbed four places to 20 out of 100 large organisations on this prestigious list. We're also in the UK's top 10 Best Workplaces for Women (6 out of 100 large organisations), as well as being ranked among the Best Workplaces for Wellbeing (35 out of 100), Best Workplaces for Development (24 out of 100) and Best Workplaces in Consulting and Professional Services. All these lists are compiled by workplace culture experts Great Place to Work. Our rankings are a direct result of feedback from our people in a confidential, independent annual survey. The success rates of our trainees mean we're also ranked 33rd in The Sunday Times Top 100 Apprenticeship Employers 2025. While we're proudly independent, we collaborate with colleagues around the world to enable our clients to succeed. PKF Francis Clark is a member of the PKF Global family of firms - together we're the 12th largest provider of accountancy services in the UK. Being part of this international network provides opportunities to connect with like minded accountants and business advisers in 150 countries. Your core benefits Financial benefits Pension Group life assurance - up to four times your core salary Group income protection Health cash plan to help cover the costs of everyday healthcare Health & Wellbeing benefits Option to buy 5 extra days holiday Counselling and support for you and your immediate family Virtual GP for you and your immediate family Cycle to work Other benefits Medicash Extras providing you with shopping and gym discounts Gifts for career and family milestones One volunteering day per year to support local organisations Emergency funding from the Francis Clark Charitable Foundation Please note: These benefits are provided via a salary exchange and are subject to employee's post exchange hourly rate remaining above the national minimum wage. Additional information Please be aware that the job title used internally may not align exactly with the title displayed in this advert
Conrad Consulting is proud to be supporting a forward thinking property consultancy as they continue to expand their Building Consultancy offering. If you're an experienced Building Surveyor who thrives on responsibility, enjoys variety, and wants to make a visible impact across public sector projects, this is a role worth exploring. The Opportunity You ll lead and deliver construction projects up to £5m across North London, Hertfordshire, Bedfordshire and Buckinghamshire. Working with Local Authorities, Universities and Blue Light organisations, you ll be shaping projects that directly benefit local communities. Many schemes run in live environments, so your ability to engage stakeholders and keep things moving smoothly will be invaluable. This is a chance to influence growth, elevate service standards, and play a key role in developing a high performing Building Consultancy team. Why This Role Stands Out A diverse project portfolio across meaningful public sector clients A people focused, progressive business with genuine career pathways Real scope to add value and step into senior responsibilities Hybrid working, work life balance and a competitive benefits package What You ll Be Doing Deliver a full range of building surveying services, supporting clients and internal teams Act as Employer s Agent, Project Manager and Contract Administrator across multiple schemes Manage design teams, contractors and internal resources Ensure projects meet client objectives on time, cost and quality Fulfil duties under CDM Regulations 2015 Build strong client relationships and identify new opportunities Stay up to date with legislation and share technical knowledge across the team What We re Looking For MRICS or MCIOB Degree in Building Surveying (or similar) Proven experience delivering construction projects, ideally within the public sector Strong technical knowledge and understanding of JCT contracts Confident stakeholder manager with excellent communication skills Please email your CV to (url removed) or call Kevin Rose on (phone number removed) / (phone number removed) for more for a private and confidential chat.
Mar 14, 2026
Full time
Conrad Consulting is proud to be supporting a forward thinking property consultancy as they continue to expand their Building Consultancy offering. If you're an experienced Building Surveyor who thrives on responsibility, enjoys variety, and wants to make a visible impact across public sector projects, this is a role worth exploring. The Opportunity You ll lead and deliver construction projects up to £5m across North London, Hertfordshire, Bedfordshire and Buckinghamshire. Working with Local Authorities, Universities and Blue Light organisations, you ll be shaping projects that directly benefit local communities. Many schemes run in live environments, so your ability to engage stakeholders and keep things moving smoothly will be invaluable. This is a chance to influence growth, elevate service standards, and play a key role in developing a high performing Building Consultancy team. Why This Role Stands Out A diverse project portfolio across meaningful public sector clients A people focused, progressive business with genuine career pathways Real scope to add value and step into senior responsibilities Hybrid working, work life balance and a competitive benefits package What You ll Be Doing Deliver a full range of building surveying services, supporting clients and internal teams Act as Employer s Agent, Project Manager and Contract Administrator across multiple schemes Manage design teams, contractors and internal resources Ensure projects meet client objectives on time, cost and quality Fulfil duties under CDM Regulations 2015 Build strong client relationships and identify new opportunities Stay up to date with legislation and share technical knowledge across the team What We re Looking For MRICS or MCIOB Degree in Building Surveying (or similar) Proven experience delivering construction projects, ideally within the public sector Strong technical knowledge and understanding of JCT contracts Confident stakeholder manager with excellent communication skills Please email your CV to (url removed) or call Kevin Rose on (phone number removed) / (phone number removed) for more for a private and confidential chat.
Location: London (Hybrid) Practice Area: Data & Analytics Type: Permanent Shape intelligent solutions. Lead with insight. Drive data innovation. The Role We're looking for a Data Science Manager to lead innovative projects that apply data, AI, and machine learning to solve complex challenges across financial services. You'll guide talented data professionals, collaborate closely with business stakeholders, and drive impactful, scalable solutions that deliver measurable business value. What You'll Do Lead data science teams to design, develop, and deploy advanced machine learning and AI solutions. Drive the adoption of cutting edge technologies including generative AI, LLMs, and agentic AI frameworks. Collaborate with business and technology teams to align technical outcomes with strategic goals. Provide thought leadership and best practices across the data science lifecycle, from exploration to deployment. Mentor and develop data professionals, fostering a culture of innovation and excellence. What We're Looking For Proven experience leading the delivery of data science or AI projects from concept to production. Strong knowledge of Python and core ML libraries (e.g., spaCy, NumPy, SciPy, Transformers). Understanding of big data and cloud technologies (Spark, Hadoop, Azure, AWS, or GCP). Deep expertise in MLOps principles, scalable model deployment, and model governance. Excellent communication and stakeholder management skills with the ability to translate data insights into business value. Bonus Points For Experience in Banking or Financial Services. Exposure to GenAI, LLMs, and intelligent agent workflows. Experience with DevOps, CI/CD, and productionising ML systems. A passion for mentoring and developing early career data talent. Why Join Capco Deliver innovative, high impact data solutions for Tier 1 financial institutions. Work in a collaborative, entrepreneurial consulting environment. Access continuous learning, training, and industry certifications. Join a growing global Data Practice of 800+ experts driving transformation. Be part of a culture where individuality, creativity, and collaboration are celebrated. We offer a competitive, people first benefits package designed to support every aspect of your life: Core Benefits: Discretionary bonus, competitive pension, health insurance, life insurance and critical illness cover. Mental Health: Easy access to CareFirst, Unmind, Aviva consultations, and in house first aiders. Family Friendly: Maternity, adoption, shared parental leave, plus paid leave for sickness, pregnancy loss, fertility treatment, menopause, and bereavement. Family Care: 8 complimentary backup care sessions for emergency childcare or elder care. Holiday Flexibility: 5 weeks of annual leave with the option to buy or sell holiday days based on your needs. Continuous Learning: Minimum 40 hours of training annually - choose workshops, certifications, or e learning - your growth, your way. Business Coach assigned from Day One for one on one guidance. Extra Perks: Gympass (Wellhub), travel insurance, Tastecard, season ticket loans, Cycle to Work, and dental insurance. Inclusion at Capco We're committed to a barrier free, inclusive recruitment process. If you need any adjustments at any stage, just let us know - we'll be happy to help. We welcome applicants from all backgrounds. At Capco, we value the difference you make, and the differences that make you. Our culture champions diversity, equity, and inclusion, and we bring a collaborative mindset to everything we do. Capco does not discriminate Capco does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation or military status in any of its activities or operations.
Mar 14, 2026
Full time
Location: London (Hybrid) Practice Area: Data & Analytics Type: Permanent Shape intelligent solutions. Lead with insight. Drive data innovation. The Role We're looking for a Data Science Manager to lead innovative projects that apply data, AI, and machine learning to solve complex challenges across financial services. You'll guide talented data professionals, collaborate closely with business stakeholders, and drive impactful, scalable solutions that deliver measurable business value. What You'll Do Lead data science teams to design, develop, and deploy advanced machine learning and AI solutions. Drive the adoption of cutting edge technologies including generative AI, LLMs, and agentic AI frameworks. Collaborate with business and technology teams to align technical outcomes with strategic goals. Provide thought leadership and best practices across the data science lifecycle, from exploration to deployment. Mentor and develop data professionals, fostering a culture of innovation and excellence. What We're Looking For Proven experience leading the delivery of data science or AI projects from concept to production. Strong knowledge of Python and core ML libraries (e.g., spaCy, NumPy, SciPy, Transformers). Understanding of big data and cloud technologies (Spark, Hadoop, Azure, AWS, or GCP). Deep expertise in MLOps principles, scalable model deployment, and model governance. Excellent communication and stakeholder management skills with the ability to translate data insights into business value. Bonus Points For Experience in Banking or Financial Services. Exposure to GenAI, LLMs, and intelligent agent workflows. Experience with DevOps, CI/CD, and productionising ML systems. A passion for mentoring and developing early career data talent. Why Join Capco Deliver innovative, high impact data solutions for Tier 1 financial institutions. Work in a collaborative, entrepreneurial consulting environment. Access continuous learning, training, and industry certifications. Join a growing global Data Practice of 800+ experts driving transformation. Be part of a culture where individuality, creativity, and collaboration are celebrated. We offer a competitive, people first benefits package designed to support every aspect of your life: Core Benefits: Discretionary bonus, competitive pension, health insurance, life insurance and critical illness cover. Mental Health: Easy access to CareFirst, Unmind, Aviva consultations, and in house first aiders. Family Friendly: Maternity, adoption, shared parental leave, plus paid leave for sickness, pregnancy loss, fertility treatment, menopause, and bereavement. Family Care: 8 complimentary backup care sessions for emergency childcare or elder care. Holiday Flexibility: 5 weeks of annual leave with the option to buy or sell holiday days based on your needs. Continuous Learning: Minimum 40 hours of training annually - choose workshops, certifications, or e learning - your growth, your way. Business Coach assigned from Day One for one on one guidance. Extra Perks: Gympass (Wellhub), travel insurance, Tastecard, season ticket loans, Cycle to Work, and dental insurance. Inclusion at Capco We're committed to a barrier free, inclusive recruitment process. If you need any adjustments at any stage, just let us know - we'll be happy to help. We welcome applicants from all backgrounds. At Capco, we value the difference you make, and the differences that make you. Our culture champions diversity, equity, and inclusion, and we bring a collaborative mindset to everything we do. Capco does not discriminate Capco does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation or military status in any of its activities or operations.
We're a growing team, and as we scale, so does our need to focus on expanding our Services Sales team. You'll be joining a people focused company as a Strategic Solutions Director. THE OPPORTUNITY In this high visibility position, you will play a critical role representing our delivery organization in pre sales engagements, helping to ensure that the proposed implementation solution will meet the customer's needs and will deliver significant value to our clients. The Strategic Solutions Director will help to drive Vendavo's service bookings by analyzing client needs in concert with the Vendavo sales team and our delivery partners. You will have ownership for developing and presenting client service delivery proposals and statements of work (SOWs). In this role, you will also own the creation and continual improvement of our sales collateral related to service delivery. The Strategic Solutions Director will gain extensive customer facing experience through frequent customer and partner interaction, including the opportunity to interact with the key decision makers at our prospects and customers. The Strategic Solutions Director will lead the implementation workshops with customers/prospects, demonstrating and sharing implementation and pricing best practices, and analyzing and mapping client requirements based on Vendavo capabilities. Other duties as assigned. THE SKILL SET Work experience must include pricing, marketing, finance, or related domain areas Pre sales experience is a definite plus 8 to 11 years of experience in a similar role in pricing, applications or analytics or in software professional services/consulting Prefer a Bachelor of Science in business or technical discipline, MBA highly desirable Proven sales skills, executive presence, customer interaction experience, and ability to influence and gain the confidence of senior level executives Excellent communication and presentation skills, in particular the ability to present complex concepts in an organized, accessible, and articulate manner to both commercial and technical audiences The discipline to work alone and the ability to work collaboratively as part of a small, high performance team Willing to travel up to 25% THE BENEFITS Fully remote based with the flexibility to work from anywhere in the UK Flexible working hours Working within a team of friendly, skilled people where help is always within reach 25 vacation days per year in addition to public holidays 4 recharge days, where the entire company goes on a brief pause in all geographies for 1 day each quarter. This day can be spent in whatever way helps you recharge, to regain energy, and dive back into the next workday 16 hours of paid volunteer time per year Group Life Insurance Income Protection Insurance Accident Insurance Pension Salary Exchange Scheme Optional Medical Insurance Travel insurance for business travels Cell phone allowance up to 80£ per month High end laptop (Dell XPS or Mac) Quarterly team events (bowling, boat cruise, after work) Competitive pay and bonus/commission THE VENDAVO STORY Vendavo partners with the world's leading companies to accelerate growth and profitability, advance innovation, and build more prosperous communities. Our powerful, cloud based, AI powered pricing, selling, and prescribing solutions empower global manufacturers and distributors to manage, optimize, and digitize their end to end commercial processes. But we offer so much more than software. Our proven, repeatable process, and passionate, experienced people accelerate value and drive profitable, unrivaled business outcomes for our customers. We are passionate about helping our customers deliver the right products, at the right prices, at the right time, for the right people. OUR SAAS PRODUCTS Our B2B pricing and selling solutions include Vendavo Intelligent CPQ, Margin Bridge Analyzer, Profit Analyzer, Business Risk and Sales Alerts, Vendavo Sales Optimizer, Deal Price Optimizer, Vendavo Pricepoint, and Rebate & Channel Manager. You can learn more about our products here. OUR FUNDING We are backed by two of the top high tech private equity firms in the world, have excellent financial health, and boast the top SaaS retention in our space. OUR CULTURE & YOU We collaborate with our customers unlike any others in our industry. Anchored in our values (Move with Integrity, Be Clear, Win as One, Solve for the Customer, Build What's Next), we are growing, constantly innovating, and consistently driving sustainable outcomes for our clients and partners. Unlocking opportunities for our customers would not be possible without our employees. When you are part of Vendavo, you're part of a company that's committed to your growth and invested in your career. Diversity, inclusion, and celebration of community are at our core, and we come together to learn from each other and honor our commitments. EMEA and California residents applying for positions at Vendavo can see our privacy policy here. OUR TEAM IS GROWING. YOU WILL TOO.
Mar 14, 2026
Full time
We're a growing team, and as we scale, so does our need to focus on expanding our Services Sales team. You'll be joining a people focused company as a Strategic Solutions Director. THE OPPORTUNITY In this high visibility position, you will play a critical role representing our delivery organization in pre sales engagements, helping to ensure that the proposed implementation solution will meet the customer's needs and will deliver significant value to our clients. The Strategic Solutions Director will help to drive Vendavo's service bookings by analyzing client needs in concert with the Vendavo sales team and our delivery partners. You will have ownership for developing and presenting client service delivery proposals and statements of work (SOWs). In this role, you will also own the creation and continual improvement of our sales collateral related to service delivery. The Strategic Solutions Director will gain extensive customer facing experience through frequent customer and partner interaction, including the opportunity to interact with the key decision makers at our prospects and customers. The Strategic Solutions Director will lead the implementation workshops with customers/prospects, demonstrating and sharing implementation and pricing best practices, and analyzing and mapping client requirements based on Vendavo capabilities. Other duties as assigned. THE SKILL SET Work experience must include pricing, marketing, finance, or related domain areas Pre sales experience is a definite plus 8 to 11 years of experience in a similar role in pricing, applications or analytics or in software professional services/consulting Prefer a Bachelor of Science in business or technical discipline, MBA highly desirable Proven sales skills, executive presence, customer interaction experience, and ability to influence and gain the confidence of senior level executives Excellent communication and presentation skills, in particular the ability to present complex concepts in an organized, accessible, and articulate manner to both commercial and technical audiences The discipline to work alone and the ability to work collaboratively as part of a small, high performance team Willing to travel up to 25% THE BENEFITS Fully remote based with the flexibility to work from anywhere in the UK Flexible working hours Working within a team of friendly, skilled people where help is always within reach 25 vacation days per year in addition to public holidays 4 recharge days, where the entire company goes on a brief pause in all geographies for 1 day each quarter. This day can be spent in whatever way helps you recharge, to regain energy, and dive back into the next workday 16 hours of paid volunteer time per year Group Life Insurance Income Protection Insurance Accident Insurance Pension Salary Exchange Scheme Optional Medical Insurance Travel insurance for business travels Cell phone allowance up to 80£ per month High end laptop (Dell XPS or Mac) Quarterly team events (bowling, boat cruise, after work) Competitive pay and bonus/commission THE VENDAVO STORY Vendavo partners with the world's leading companies to accelerate growth and profitability, advance innovation, and build more prosperous communities. Our powerful, cloud based, AI powered pricing, selling, and prescribing solutions empower global manufacturers and distributors to manage, optimize, and digitize their end to end commercial processes. But we offer so much more than software. Our proven, repeatable process, and passionate, experienced people accelerate value and drive profitable, unrivaled business outcomes for our customers. We are passionate about helping our customers deliver the right products, at the right prices, at the right time, for the right people. OUR SAAS PRODUCTS Our B2B pricing and selling solutions include Vendavo Intelligent CPQ, Margin Bridge Analyzer, Profit Analyzer, Business Risk and Sales Alerts, Vendavo Sales Optimizer, Deal Price Optimizer, Vendavo Pricepoint, and Rebate & Channel Manager. You can learn more about our products here. OUR FUNDING We are backed by two of the top high tech private equity firms in the world, have excellent financial health, and boast the top SaaS retention in our space. OUR CULTURE & YOU We collaborate with our customers unlike any others in our industry. Anchored in our values (Move with Integrity, Be Clear, Win as One, Solve for the Customer, Build What's Next), we are growing, constantly innovating, and consistently driving sustainable outcomes for our clients and partners. Unlocking opportunities for our customers would not be possible without our employees. When you are part of Vendavo, you're part of a company that's committed to your growth and invested in your career. Diversity, inclusion, and celebration of community are at our core, and we come together to learn from each other and honor our commitments. EMEA and California residents applying for positions at Vendavo can see our privacy policy here. OUR TEAM IS GROWING. YOU WILL TOO.
Operations Administrator - HYBRID page is loaded Operations Administrator - HYBRIDlocations: United Kingdomtime type: Full timeposted on: Posted 2 Days Agojob requisition id: JR 9087For the past 20 years, ProPharma has improved the health and wellness of patients by providing advice and expertise that empowers biotech, med device, and pharmaceutical organizations of all sizes to confidently advance scientific breakthroughs and introduce new therapies. ProPharma partners with its clients through an advise-build-operate model across the complete product lifecycle. With deep domain expertise in regulatory sciences, clinical research solutions, quality & compliance, pharmacovigilance, medical information, and R&D technology, ProPharma offers an end-to-end suite of fully customizable consulting solutions that de-risk and accelerate our partners' most high-profile drug and device programs.The Operations Administrator assists with contractor support and payroll functions across daily, weekly and monthly processing cycles. This is a HYBRID role, with 2 days in our London office. Main Responsibilities: Manage purchase orders and perform invoicing limit control checks. Coordinate and confirm contract terms and accounting requirements. Ensure hire is properly aligned with correct business entity. Respond to queries relating to SOW's and costing breakdowns. Perform QuickBase maintenance support including VAT / Finance Fields / Mass data clean up. Conduct internal audits on our CRMs systems. Add and terminate contractors in our internal systems: Planet One, QuickBase, Workday. Supplier and vendor setup. Provide support for month end extra processes. Provide support for the contractor support and compliance team. Administrative support related to Employer of Record processes. Role Requirements: Thorough knowledge of Microsoft Word, Excel, and Outlook required. Must possess effective written and oral communication skills. Ability to write, type, express or exchange ideas of technical nature by means of spoken word. Ability to convey information/instructions accurately. Ability to receive detailed information through oral or written forms and translate those instructions into physical execution of tasks. Ability to work with minimum supervision. Must be flexible and able to deal quickly and appropriately with individual situations as they arise. Excellent organizational skills. Strong customer service skills. High level of accuracy and attention to detail required. High level of confidentiality required. Ability to develop a good working knowledge of, and comply with, the Standard Operating Procedures of the Company. Must be able to come to the office on a minimum hybrid basis. Preferred: Minimum of English Language and Math's GCSEs at grade B/5 or equivalent. Experience with vendor management systems is preferred. Experience with mass volume administrative tasks, basic math simulations preferred. Experience working with HRIS systems such as QuickBase, Bullhorn or Workday is preferred. celebrate our differences and strive to create a workplace where each person can be their authentic self. We are committed to diversity, equity, and inclusion. Employees are encouraged to unleash their innovative, collaborative, and entrepreneurial spirits. With a holistic approach as an Equal Opportunity Employer, we provide a safe space where all employees feel empowered to succeed.All applications to roles at ProPharma are personally reviewed by a member of our recruitment team. We do not rely on AI screening tools to support our hiring process. You will always receive an outcome to your application so that you have an answer from us - whether you're successful or not.Whilst ProPharma supports remote working, we also recognise the value that comes from in person collaboration. As such, we encourage any new hires that are based within a reasonably short commute of one of our offices to work on a hybrid basis and spend some time working from that office location, as agreed with your manager. All applications will be treated on their own merit and candidates will not be at any advantage or disadvantage based on their proximity to an office. ProPharma Group does not accept unsolicited resumes from recruiters/third parties. Please, no phone calls or emails to anyone regarding this posting. ProPharma will never ask you for any bank account information, financial information, or another form of payment to be considered for a role. Additionally, the ProPharma talent acquisition team will only use their work email addresses (). If you receive recruiting communications from anyone with a or any other email account, it's likely a fraud.
Mar 13, 2026
Full time
Operations Administrator - HYBRID page is loaded Operations Administrator - HYBRIDlocations: United Kingdomtime type: Full timeposted on: Posted 2 Days Agojob requisition id: JR 9087For the past 20 years, ProPharma has improved the health and wellness of patients by providing advice and expertise that empowers biotech, med device, and pharmaceutical organizations of all sizes to confidently advance scientific breakthroughs and introduce new therapies. ProPharma partners with its clients through an advise-build-operate model across the complete product lifecycle. With deep domain expertise in regulatory sciences, clinical research solutions, quality & compliance, pharmacovigilance, medical information, and R&D technology, ProPharma offers an end-to-end suite of fully customizable consulting solutions that de-risk and accelerate our partners' most high-profile drug and device programs.The Operations Administrator assists with contractor support and payroll functions across daily, weekly and monthly processing cycles. This is a HYBRID role, with 2 days in our London office. Main Responsibilities: Manage purchase orders and perform invoicing limit control checks. Coordinate and confirm contract terms and accounting requirements. Ensure hire is properly aligned with correct business entity. Respond to queries relating to SOW's and costing breakdowns. Perform QuickBase maintenance support including VAT / Finance Fields / Mass data clean up. Conduct internal audits on our CRMs systems. Add and terminate contractors in our internal systems: Planet One, QuickBase, Workday. Supplier and vendor setup. Provide support for month end extra processes. Provide support for the contractor support and compliance team. Administrative support related to Employer of Record processes. Role Requirements: Thorough knowledge of Microsoft Word, Excel, and Outlook required. Must possess effective written and oral communication skills. Ability to write, type, express or exchange ideas of technical nature by means of spoken word. Ability to convey information/instructions accurately. Ability to receive detailed information through oral or written forms and translate those instructions into physical execution of tasks. Ability to work with minimum supervision. Must be flexible and able to deal quickly and appropriately with individual situations as they arise. Excellent organizational skills. Strong customer service skills. High level of accuracy and attention to detail required. High level of confidentiality required. Ability to develop a good working knowledge of, and comply with, the Standard Operating Procedures of the Company. Must be able to come to the office on a minimum hybrid basis. Preferred: Minimum of English Language and Math's GCSEs at grade B/5 or equivalent. Experience with vendor management systems is preferred. Experience with mass volume administrative tasks, basic math simulations preferred. Experience working with HRIS systems such as QuickBase, Bullhorn or Workday is preferred. celebrate our differences and strive to create a workplace where each person can be their authentic self. We are committed to diversity, equity, and inclusion. Employees are encouraged to unleash their innovative, collaborative, and entrepreneurial spirits. With a holistic approach as an Equal Opportunity Employer, we provide a safe space where all employees feel empowered to succeed.All applications to roles at ProPharma are personally reviewed by a member of our recruitment team. We do not rely on AI screening tools to support our hiring process. You will always receive an outcome to your application so that you have an answer from us - whether you're successful or not.Whilst ProPharma supports remote working, we also recognise the value that comes from in person collaboration. As such, we encourage any new hires that are based within a reasonably short commute of one of our offices to work on a hybrid basis and spend some time working from that office location, as agreed with your manager. All applications will be treated on their own merit and candidates will not be at any advantage or disadvantage based on their proximity to an office. ProPharma Group does not accept unsolicited resumes from recruiters/third parties. Please, no phone calls or emails to anyone regarding this posting. ProPharma will never ask you for any bank account information, financial information, or another form of payment to be considered for a role. Additionally, the ProPharma talent acquisition team will only use their work email addresses (). If you receive recruiting communications from anyone with a or any other email account, it's likely a fraud.
Locations : London Lisbon Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Global Benefits Manager, you will support the delivery and continuous improvement of BCG's employee benefits programs across multiple regions. The role focuses on the operational, analytical, and coordination aspects of insured benefits, including health, life, disability, and business travel accident coverage. You will contribute to consistent, compliant, and employee-focused benefits solutions by working closely with the Global Benefits Centre of Expertise. You will partner with colleagues across HR, Finance, Procurement, and external vendors to support renewals, analyze benefits data, and improve processes. Your work will help ensure benefits programs remain competitive, well-governed, and aligned with BCG's broader people strategy. Support the ongoing management and periodic review of insured benefits programs across regions Conduct benefits benchmarking and cost analysis to inform plan design and renewal decisions Assist with the review of insurance contracts and plan documentation, focusing on value, risk, and clarity Coordinate with brokers and insurers during renewals, ensuring accurate data submission and analysis Analyze claims and utilization data to identify trends and support health and wellbeing initiatives Partner with regional and local HR and Finance teams on benefits administration, cost questions, and issue resolution Contribute analytical and operational input to global and regional benefits initiatives Support the use and optimization of the MyBenefits platform through testing, content updates, and feedback Identify opportunities to streamline processes and standardize benefits documentation across countries Help ensure alignment with global governance standards and local regulatory requirements What You'll Bring Six or more years of experience in benefits management, broking, or benefits consulting Working knowledge of insured employee benefits and insurance market practices Experience reviewing plan documents and working with brokers or insurers Strong analytical skills, including Excel-based analysis and PowerPoint presentations Comfort working in a global, matrixed environment with multiple stakeholders Exposure to digital benefits platforms and interest in technology-enabled solutions Additional language capability is a plus Who You'll Work With The Global Benefits COE team to support more senior COE team members, contribute insights and drive shared goals. Benefits brokers and vendors to coordinate plan updates and issue resolution. Global, regional, and local HR and Finance teams on implementation and problem-solving. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Mar 13, 2026
Full time
Locations : London Lisbon Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Global Benefits Manager, you will support the delivery and continuous improvement of BCG's employee benefits programs across multiple regions. The role focuses on the operational, analytical, and coordination aspects of insured benefits, including health, life, disability, and business travel accident coverage. You will contribute to consistent, compliant, and employee-focused benefits solutions by working closely with the Global Benefits Centre of Expertise. You will partner with colleagues across HR, Finance, Procurement, and external vendors to support renewals, analyze benefits data, and improve processes. Your work will help ensure benefits programs remain competitive, well-governed, and aligned with BCG's broader people strategy. Support the ongoing management and periodic review of insured benefits programs across regions Conduct benefits benchmarking and cost analysis to inform plan design and renewal decisions Assist with the review of insurance contracts and plan documentation, focusing on value, risk, and clarity Coordinate with brokers and insurers during renewals, ensuring accurate data submission and analysis Analyze claims and utilization data to identify trends and support health and wellbeing initiatives Partner with regional and local HR and Finance teams on benefits administration, cost questions, and issue resolution Contribute analytical and operational input to global and regional benefits initiatives Support the use and optimization of the MyBenefits platform through testing, content updates, and feedback Identify opportunities to streamline processes and standardize benefits documentation across countries Help ensure alignment with global governance standards and local regulatory requirements What You'll Bring Six or more years of experience in benefits management, broking, or benefits consulting Working knowledge of insured employee benefits and insurance market practices Experience reviewing plan documents and working with brokers or insurers Strong analytical skills, including Excel-based analysis and PowerPoint presentations Comfort working in a global, matrixed environment with multiple stakeholders Exposure to digital benefits platforms and interest in technology-enabled solutions Additional language capability is a plus Who You'll Work With The Global Benefits COE team to support more senior COE team members, contribute insights and drive shared goals. Benefits brokers and vendors to coordinate plan updates and issue resolution. Global, regional, and local HR and Finance teams on implementation and problem-solving. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Are you an experienced leader in Data Privacy and looking for your next opportunity? We have a fantastic opportunity to join Sovereign Network Group (SNG) as Head of Data Privacy - DPO (Data Protection Officer) to lead the data protection team and the approach to the provision of data protection and privacy services and advice across SNG, as well as assuming the role of Data Protection Officer (DPO). Based from either Basingstoke or Wembley , you'll combine home and office working to ensure a positive work / life balance. There will be some regular travel to our office in Basingstoke. At SNG (Sovereign Network Group), we provide over 85,000 homes and invest in communities across London, the South East, South West and East of England, as well as aiming to create thousands of new affordable homes every year. The Role As Head of Data Privacy, you'll assure provision of expert advice and guidance to SNG employees and customers on all the requirements of the GDPR and Data Protection Act 2018, monitoring trends and best practice across the sector, and keeping up to date with developments in GDPR and Data Practice legislation and its implication for SNG. This role will be the point of escalation for data subjects and for cooperating and consulting with national supervisory authorities, such as the Information Commissioner's Office (ICO) in relation to data protection matters. Main responsibilities include: Assuring compliance with data protection legislation and promoting a data protection culture within the organisation Driving implementation of essential elements of data protection legislation, such as the principles of data processing, data subjects' rights, data protection impact assessments, records of processing activities, security of processing, and notification and communication of data breaches Providing expert advice, guidance, and information to the organisation including senior colleagues and the board, and those processing its personal data regarding their legal and regulatory obligations Overseeing the implementation of data compliance tools and ensuring robust policies and procedures are in place to achieve consistent good practice across the organisation Undertaking confidential investigations in relation to data breaches as appropriate, making recommendations to the business on improvements or action relating to staff as necessary Managing the Data Protection team with a focus on articulating a clear vision, providing direction and support and driving continuous improvement What we're looking for You should have demonstrable experience in a data protection role at senior level, with previous experience in the role of Data Protection Officer. You should have an EU/UK accredited GDPR Practitioner qualification, or Data Protection Officer accreditation. You'll also need: Ability to exercise independent judgement and be able to provide appropriate challenge to Officers and Managers on compliance with agreed policies and procedures Excellent organisation skills, with high attention to detail Strong communication skills, including the use of negotiation and influencing where appropriate Excellent analytical skills, confident working with data and presenting reports to senior leaders Experience of using Privacy Impact Assessment Framework and of designing process mapping Strong stakeholder management skills, building trusted and credible relationships across the business A track record in leading a successful team, demonstrating focus on coaching and development We have some great benefits at SNG, including: 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days) Chance to buy or sell holiday as part of our flexible benefits package 3 additional wellbeing days and 2 paid volunteering days Generous matched pension scheme up to 12% and Life cover at 4x salary Options for private medical insurance, dental insurance and critical illness cover Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service At Sovereign Network Group, we are passionate about inclusion for all and creating a workplace where everyone can thrive. We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn more about us and our values. If you would like the opportunity to make a real impact within our changing and growing organisation, we would love to hear from you!
Mar 13, 2026
Full time
Are you an experienced leader in Data Privacy and looking for your next opportunity? We have a fantastic opportunity to join Sovereign Network Group (SNG) as Head of Data Privacy - DPO (Data Protection Officer) to lead the data protection team and the approach to the provision of data protection and privacy services and advice across SNG, as well as assuming the role of Data Protection Officer (DPO). Based from either Basingstoke or Wembley , you'll combine home and office working to ensure a positive work / life balance. There will be some regular travel to our office in Basingstoke. At SNG (Sovereign Network Group), we provide over 85,000 homes and invest in communities across London, the South East, South West and East of England, as well as aiming to create thousands of new affordable homes every year. The Role As Head of Data Privacy, you'll assure provision of expert advice and guidance to SNG employees and customers on all the requirements of the GDPR and Data Protection Act 2018, monitoring trends and best practice across the sector, and keeping up to date with developments in GDPR and Data Practice legislation and its implication for SNG. This role will be the point of escalation for data subjects and for cooperating and consulting with national supervisory authorities, such as the Information Commissioner's Office (ICO) in relation to data protection matters. Main responsibilities include: Assuring compliance with data protection legislation and promoting a data protection culture within the organisation Driving implementation of essential elements of data protection legislation, such as the principles of data processing, data subjects' rights, data protection impact assessments, records of processing activities, security of processing, and notification and communication of data breaches Providing expert advice, guidance, and information to the organisation including senior colleagues and the board, and those processing its personal data regarding their legal and regulatory obligations Overseeing the implementation of data compliance tools and ensuring robust policies and procedures are in place to achieve consistent good practice across the organisation Undertaking confidential investigations in relation to data breaches as appropriate, making recommendations to the business on improvements or action relating to staff as necessary Managing the Data Protection team with a focus on articulating a clear vision, providing direction and support and driving continuous improvement What we're looking for You should have demonstrable experience in a data protection role at senior level, with previous experience in the role of Data Protection Officer. You should have an EU/UK accredited GDPR Practitioner qualification, or Data Protection Officer accreditation. You'll also need: Ability to exercise independent judgement and be able to provide appropriate challenge to Officers and Managers on compliance with agreed policies and procedures Excellent organisation skills, with high attention to detail Strong communication skills, including the use of negotiation and influencing where appropriate Excellent analytical skills, confident working with data and presenting reports to senior leaders Experience of using Privacy Impact Assessment Framework and of designing process mapping Strong stakeholder management skills, building trusted and credible relationships across the business A track record in leading a successful team, demonstrating focus on coaching and development We have some great benefits at SNG, including: 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days) Chance to buy or sell holiday as part of our flexible benefits package 3 additional wellbeing days and 2 paid volunteering days Generous matched pension scheme up to 12% and Life cover at 4x salary Options for private medical insurance, dental insurance and critical illness cover Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service At Sovereign Network Group, we are passionate about inclusion for all and creating a workplace where everyone can thrive. We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn more about us and our values. If you would like the opportunity to make a real impact within our changing and growing organisation, we would love to hear from you!
ERP Project Manager I am working with a highly respected, premium and highly successful global consulting firm that's experiencing rapid growth across its UK operations, where innovation, growth, and client impact go hand in hand. They're looking for a naturally motivated, quality driven and consultative ERP Project Manager locally based either near Crewe or London, to join their specialist team. The culture, benefits, and scope for development of working with this client, are honestly outstanding - they want to aid the development and support you with your chosen career path, and you will absolutely get back what you put in! This is a fantastic opportunity for a Project Manager to join a company that truly values its people, invests in their development, and offers the chance to make a real impact within a dynamic and forward-thinking environment. Crewe or London £60 - 80k DOE Monday to Friday 9am - 5:30pm Hybrid Travel to either site may be expected on occasion but all travel expenses will be covered Role This is an exciting opportunity for an experienced ERP Project Manager to join a fast-growing consulting team delivering transformation programmes for a wide portfolio of mid-market and enterprise clients. You will play a key role in managing ERP implementation projects from initiation through to delivery, working closely with cross-functional teams and client stakeholders to ensure projects are delivered successfully, on time, and within budget. As Project Manager, you will act as a key point of contact for multiple client engagements, ensuring projects are effectively managed and delivered to a high standard. You may lead your own portfolio of projects or support senior delivery managers on larger programmes. Responsibilities will include: Managing ERP implementation projects from initiation through to completion Overseeing project governance, timelines, budgets, deliverables and reporting Building and maintaining strong relationships with client stakeholders Coordinating internal teams including consulting, technical, development and operations functions Ensuring project documentation and plans are maintained accurately Managing project risks, issues and escalations with clear recommendations Working with resource managers to allocate appropriate project teams Supporting the successful delivery of multiple projects across varied client environments Requirements We are looking for a proactive and organised Project Manager who thrives in a fast-paced consulting environment and enjoys delivering complex technology projects. Your consultative skills and commercial knowledge are equally as important; you will take your clients on a journey, you will listen but be confident in your abilities and provide an exceptional and innovative service. You will ideally demonstrate: Proven experience managing ERP implementation projects Experience delivering mid-market and enterprise ERP deployments A strong understanding of core finance and operational processes such as procure-to-pay, order-to-cash and record-to-report Excellent communication and stakeholder management skills The ability to manage multiple projects and priorities simultaneously Strong organisational skills and attention to detail A collaborative and solutions-focused approach Additional Information Excellent benefits package Hybrid working (2-3 days in the office) 27 days annual leave plus bank holidays, with the option to purchase additional days Health, wellbeing and lifestyle benefits including access to a virtual GP Financial wellbeing tools and additional employee benefits schemes Access to extensive professional development resources and training programmes The opportunity to work on large-scale transformation projects within a growing consulting environment This is an excellent opportunity for an experienced ERP Project Manager looking to work on impactful transformation projects while continuing to develop their career within a collaborative and forward-thinking consultancy environment. To find out more, call Safer Hand Solutions and ask for Hannah Kirk, or apply today to be considered for the role. Please note, Safer Hand Solutions are acting as an employment agency on behalf of a client and by applying you agree to register with us and for us to hold your details on file. Due to the volume of applications, we may only contact applicants directly who have been successfully shortlisted but may also contact you regarding any other suitable vacancies.
Mar 13, 2026
Full time
ERP Project Manager I am working with a highly respected, premium and highly successful global consulting firm that's experiencing rapid growth across its UK operations, where innovation, growth, and client impact go hand in hand. They're looking for a naturally motivated, quality driven and consultative ERP Project Manager locally based either near Crewe or London, to join their specialist team. The culture, benefits, and scope for development of working with this client, are honestly outstanding - they want to aid the development and support you with your chosen career path, and you will absolutely get back what you put in! This is a fantastic opportunity for a Project Manager to join a company that truly values its people, invests in their development, and offers the chance to make a real impact within a dynamic and forward-thinking environment. Crewe or London £60 - 80k DOE Monday to Friday 9am - 5:30pm Hybrid Travel to either site may be expected on occasion but all travel expenses will be covered Role This is an exciting opportunity for an experienced ERP Project Manager to join a fast-growing consulting team delivering transformation programmes for a wide portfolio of mid-market and enterprise clients. You will play a key role in managing ERP implementation projects from initiation through to delivery, working closely with cross-functional teams and client stakeholders to ensure projects are delivered successfully, on time, and within budget. As Project Manager, you will act as a key point of contact for multiple client engagements, ensuring projects are effectively managed and delivered to a high standard. You may lead your own portfolio of projects or support senior delivery managers on larger programmes. Responsibilities will include: Managing ERP implementation projects from initiation through to completion Overseeing project governance, timelines, budgets, deliverables and reporting Building and maintaining strong relationships with client stakeholders Coordinating internal teams including consulting, technical, development and operations functions Ensuring project documentation and plans are maintained accurately Managing project risks, issues and escalations with clear recommendations Working with resource managers to allocate appropriate project teams Supporting the successful delivery of multiple projects across varied client environments Requirements We are looking for a proactive and organised Project Manager who thrives in a fast-paced consulting environment and enjoys delivering complex technology projects. Your consultative skills and commercial knowledge are equally as important; you will take your clients on a journey, you will listen but be confident in your abilities and provide an exceptional and innovative service. You will ideally demonstrate: Proven experience managing ERP implementation projects Experience delivering mid-market and enterprise ERP deployments A strong understanding of core finance and operational processes such as procure-to-pay, order-to-cash and record-to-report Excellent communication and stakeholder management skills The ability to manage multiple projects and priorities simultaneously Strong organisational skills and attention to detail A collaborative and solutions-focused approach Additional Information Excellent benefits package Hybrid working (2-3 days in the office) 27 days annual leave plus bank holidays, with the option to purchase additional days Health, wellbeing and lifestyle benefits including access to a virtual GP Financial wellbeing tools and additional employee benefits schemes Access to extensive professional development resources and training programmes The opportunity to work on large-scale transformation projects within a growing consulting environment This is an excellent opportunity for an experienced ERP Project Manager looking to work on impactful transformation projects while continuing to develop their career within a collaborative and forward-thinking consultancy environment. To find out more, call Safer Hand Solutions and ask for Hannah Kirk, or apply today to be considered for the role. Please note, Safer Hand Solutions are acting as an employment agency on behalf of a client and by applying you agree to register with us and for us to hold your details on file. Due to the volume of applications, we may only contact applicants directly who have been successfully shortlisted but may also contact you regarding any other suitable vacancies.
Fichtner Consulting Engineers Ltd is a leading technical consultancy with a reputation built on over 34 years of successful projects in the UK and Ireland. Our purpose is to facilitate the investment and delivery of energy infrastructure projects that positively influence the energy transition. Our success comes from the unique combination of skills and experience that continuously evolves. Our Engineers and Consultants support some of the most innovative energy projects across the UK and Ireland; providing design, intellectual, and engineering services to developers, investors, and owner-operators. We have over 175 employees that we are proud to have represent us, operating from our offices in Manchester, Belfast, Dublin, and Glasgow. As the business grows from strength to strength, we are now looking to further extend our team by recruiting a professional electrical engineer, as project manager, to be based out of our Stockport office with UK, Ireland and some EU travel. We are looking for: An electrical engineer with the following skills and experience. a good degree in Electrical Engineering. ideally, a Chartered Engineer, or working towards this. project delivery knowledge of renewable projects to include any combination of solar PV, BESS, wind, energy from waste, hydrogen, carbon capture, or gas fired generation. significant knowledge of industrial electrical infrastructure with experience in EHV to LV, embedded generation, protection circuits, UK grid connections, HV and LV switchgear, substations and coordinating with UK DNOs. dealing effectively and professionally with external and internal clients, attending meetings, write and deliver high quality technical reports and models, etc. excellent understanding of health, safety and welfare within engineering. witnessing of both site and factory acceptance testing. ability to assess manufactured or fabricated items for faults. the provision of site-based construction monitoring. able to work as part of a wider engineering team and also to operate autonomously as required. What we offer What you can expect from us: A competitive salary with leading bonus scheme of up to 20% of salary Further vocational qualification support Electrical vehicle leasing scheme Private medical & life assurance Cycle to work scheme Share purchase option Team and company social events Milestone scheme celebrating years spent as part of the Fichtner team!
Mar 13, 2026
Full time
Fichtner Consulting Engineers Ltd is a leading technical consultancy with a reputation built on over 34 years of successful projects in the UK and Ireland. Our purpose is to facilitate the investment and delivery of energy infrastructure projects that positively influence the energy transition. Our success comes from the unique combination of skills and experience that continuously evolves. Our Engineers and Consultants support some of the most innovative energy projects across the UK and Ireland; providing design, intellectual, and engineering services to developers, investors, and owner-operators. We have over 175 employees that we are proud to have represent us, operating from our offices in Manchester, Belfast, Dublin, and Glasgow. As the business grows from strength to strength, we are now looking to further extend our team by recruiting a professional electrical engineer, as project manager, to be based out of our Stockport office with UK, Ireland and some EU travel. We are looking for: An electrical engineer with the following skills and experience. a good degree in Electrical Engineering. ideally, a Chartered Engineer, or working towards this. project delivery knowledge of renewable projects to include any combination of solar PV, BESS, wind, energy from waste, hydrogen, carbon capture, or gas fired generation. significant knowledge of industrial electrical infrastructure with experience in EHV to LV, embedded generation, protection circuits, UK grid connections, HV and LV switchgear, substations and coordinating with UK DNOs. dealing effectively and professionally with external and internal clients, attending meetings, write and deliver high quality technical reports and models, etc. excellent understanding of health, safety and welfare within engineering. witnessing of both site and factory acceptance testing. ability to assess manufactured or fabricated items for faults. the provision of site-based construction monitoring. able to work as part of a wider engineering team and also to operate autonomously as required. What we offer What you can expect from us: A competitive salary with leading bonus scheme of up to 20% of salary Further vocational qualification support Electrical vehicle leasing scheme Private medical & life assurance Cycle to work scheme Share purchase option Team and company social events Milestone scheme celebrating years spent as part of the Fichtner team!
Who Are We Comply is the leading provider of compliance SaaS and consulting services for the global financial services sector. With more than 5,000 clients and hundreds of employees across the globe, Comply empowers Chief Compliance Officers and their teams to proactively manage regulatory obligations, mitigate risk, and scale with efficiency and confidence. Comply serves thousands of global financial services clients including broker dealers, insurers, investment banks, private funds, RIAs, and wealth managers who rely on Comply offerings to power their compliance programs. To learn more about Comply, visit The Role The Customer Success Manager is passionate about developing customer relationships that promote retention and loyalty. Your role will be to work closely with customers to ensure they are satisfied with the services and to be an internal advocate for your book of business. At Comply, our customers' success is our success. We look to our Customer Success Managers to own driving value and outcomes for our customers in collaboration with our internal teams. This role includes responsibilities for Customer Success activities (e.g., adoption, advocacy, retention, etc.) and outcomes (e.g., renewals, up sell, etc.). Responsibilities Customer Relationship Management Own a portfolio of strategic accounts and serve as the central point of contact for day to day inquiries Proactively manage customer journeys from onboarding to renewal, ensuring continued alignment with business goals Establish executive level relationships with customer stakeholders to understand and influence broader organizational goals Influence customer lifetime value through increased product adoption, satisfaction and overall health Deliver regular business reviews to ensure customers are achieving - and recognizing - their intended outcomes Support revenue retention and growth through customer advocacy and reference ability Account Monitoring and Health Tracking Monitor customer health across usage, relationship quality and adoption metrics to mitigate churn risk and identify growth opportunities Use tools like Gainsight and Salesforce to manage customer health scores and maintain CRM data integrity Perform in depth analysis of account performance metrics and proactively develop mitigation or growth strategies Generate report and insights related to account status, customer success plans and usage metrics Escalation and Resolution Efficiency Lead critical issue resolution across departments for strategic or at risk accounts Anticipate possible friction points in the customer journey and implement preemptive solutions Champion systemic improvements by identifying recurring issues and influencing internal process enhancements Internal Collaboration Collaborate cross functionally with product, sales, onboarding and support teams to relay customer feedback and drive improvements Participate in internal account review meetings to align on customer strategies and success plans Update and contribute to team documentation, knowledge bases, and process improvements Partner with marketing on advocacy initiatives such as case studies and testimonials Renewal and Expansion Support Own the end to end renewal process, including forecasting, negotiation and close Lead commercial conversations around value realization, upsells, cross sells and expansion planning Align with sales on account growth strategy and influence commercial outcomes by demonstrating impact Prepare Quarterly Business Reviews and renewal discussions by consolidating relevant data and insights Skills and Qualifications 3+ years' experience in a Customer Success or Account Management role Financial services or compliance experience a plus Ability to manage influence through persuasion, negotiation, and consensus building Strong empathy for customers AND passion for revenue and growth Demonstrated ability to manage and see projects through with customers Analytical, organized, process oriented, and proactive mindset Demonstrated desire for continuous learning and improvement Enthusiastic and creative leader with the ability to inspire others Excellent communication, presentation, and problem solving skills To learn more about our values, mission and the wide range of perks offered to employees at Comply, visit Comply is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, or national origin. Nothing in this job posting should be construed as an offer or guarantee of employment. Applicants must be authorized to work for any employer in the United Kingdom. Currently, we are unable to sponsor or take over sponsorship of an employment Visa at this time. Comply is aware of scammers posing as Comply employees and extending job offers via direct messaging, texts and social media platforms. These are fraudulent and should be treated as such. To learn more about this, please review our Statement of Fraudulent Job Offers.
Mar 13, 2026
Full time
Who Are We Comply is the leading provider of compliance SaaS and consulting services for the global financial services sector. With more than 5,000 clients and hundreds of employees across the globe, Comply empowers Chief Compliance Officers and their teams to proactively manage regulatory obligations, mitigate risk, and scale with efficiency and confidence. Comply serves thousands of global financial services clients including broker dealers, insurers, investment banks, private funds, RIAs, and wealth managers who rely on Comply offerings to power their compliance programs. To learn more about Comply, visit The Role The Customer Success Manager is passionate about developing customer relationships that promote retention and loyalty. Your role will be to work closely with customers to ensure they are satisfied with the services and to be an internal advocate for your book of business. At Comply, our customers' success is our success. We look to our Customer Success Managers to own driving value and outcomes for our customers in collaboration with our internal teams. This role includes responsibilities for Customer Success activities (e.g., adoption, advocacy, retention, etc.) and outcomes (e.g., renewals, up sell, etc.). Responsibilities Customer Relationship Management Own a portfolio of strategic accounts and serve as the central point of contact for day to day inquiries Proactively manage customer journeys from onboarding to renewal, ensuring continued alignment with business goals Establish executive level relationships with customer stakeholders to understand and influence broader organizational goals Influence customer lifetime value through increased product adoption, satisfaction and overall health Deliver regular business reviews to ensure customers are achieving - and recognizing - their intended outcomes Support revenue retention and growth through customer advocacy and reference ability Account Monitoring and Health Tracking Monitor customer health across usage, relationship quality and adoption metrics to mitigate churn risk and identify growth opportunities Use tools like Gainsight and Salesforce to manage customer health scores and maintain CRM data integrity Perform in depth analysis of account performance metrics and proactively develop mitigation or growth strategies Generate report and insights related to account status, customer success plans and usage metrics Escalation and Resolution Efficiency Lead critical issue resolution across departments for strategic or at risk accounts Anticipate possible friction points in the customer journey and implement preemptive solutions Champion systemic improvements by identifying recurring issues and influencing internal process enhancements Internal Collaboration Collaborate cross functionally with product, sales, onboarding and support teams to relay customer feedback and drive improvements Participate in internal account review meetings to align on customer strategies and success plans Update and contribute to team documentation, knowledge bases, and process improvements Partner with marketing on advocacy initiatives such as case studies and testimonials Renewal and Expansion Support Own the end to end renewal process, including forecasting, negotiation and close Lead commercial conversations around value realization, upsells, cross sells and expansion planning Align with sales on account growth strategy and influence commercial outcomes by demonstrating impact Prepare Quarterly Business Reviews and renewal discussions by consolidating relevant data and insights Skills and Qualifications 3+ years' experience in a Customer Success or Account Management role Financial services or compliance experience a plus Ability to manage influence through persuasion, negotiation, and consensus building Strong empathy for customers AND passion for revenue and growth Demonstrated ability to manage and see projects through with customers Analytical, organized, process oriented, and proactive mindset Demonstrated desire for continuous learning and improvement Enthusiastic and creative leader with the ability to inspire others Excellent communication, presentation, and problem solving skills To learn more about our values, mission and the wide range of perks offered to employees at Comply, visit Comply is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, or national origin. Nothing in this job posting should be construed as an offer or guarantee of employment. Applicants must be authorized to work for any employer in the United Kingdom. Currently, we are unable to sponsor or take over sponsorship of an employment Visa at this time. Comply is aware of scammers posing as Comply employees and extending job offers via direct messaging, texts and social media platforms. These are fraudulent and should be treated as such. To learn more about this, please review our Statement of Fraudulent Job Offers.
CMC Consulting are partnering with an industry-leading UK manufacturing business whose continued growth has created the need for an additional commercially minded finance professional. This role is focused on providing financial oversight and control across projects, ensuring accurate forecasting, cost management, and performance insight to support effective delivery and decision-making. Key Responsibilities: Build strong working relationships with Project Managers and operational stakeholders, acting as the finance lead across project lifecycles. Support the financial planning and control of projects, including budgeting, resource utilisation, and cost tracking. Partner with the business to develop and maintain accurate project forecasts, identifying risks, variances, and opportunities. Work closely with delivery teams to ensure workload and resource planning are reflected in financial forecasts. Improve consistency and transparency in project financial reporting, including revenue recognition, cost allocation, and margin tracking. Act as the key finance interface between Project Management, Business Development, and Operations to support forward planning and project viability. Provide financial analysis and performance insight to support governance forums such as SLT reviews and project performance boards. Support financial oversight of capital expenditure and change programmes linked to project delivery. Assist in the preparation of business cases and project investment proposals, ensuring robust financial evaluation and control. Skills & Experience : Degree educated (or equivalent professional experience). Actively studying towards an accounting qualification (CIMA, ACCA or ACA) Minimum of three years' experience within finance or accounting-based roles, with exposure to planning, reporting or analysis. Confident translating detailed financial information into concise, meaningful insights tailored for senior leadership teams. Comfortable working with finance systems and data tools Send your CV now. Applicants must be eligible to work in the UK. CMC Consulting is committed to equal opportunities. We do our best to ensure that the wording used in our job vacancies does not discriminate against any individual in any way. Please contact us if you feel that this is not the case.
Mar 13, 2026
Full time
CMC Consulting are partnering with an industry-leading UK manufacturing business whose continued growth has created the need for an additional commercially minded finance professional. This role is focused on providing financial oversight and control across projects, ensuring accurate forecasting, cost management, and performance insight to support effective delivery and decision-making. Key Responsibilities: Build strong working relationships with Project Managers and operational stakeholders, acting as the finance lead across project lifecycles. Support the financial planning and control of projects, including budgeting, resource utilisation, and cost tracking. Partner with the business to develop and maintain accurate project forecasts, identifying risks, variances, and opportunities. Work closely with delivery teams to ensure workload and resource planning are reflected in financial forecasts. Improve consistency and transparency in project financial reporting, including revenue recognition, cost allocation, and margin tracking. Act as the key finance interface between Project Management, Business Development, and Operations to support forward planning and project viability. Provide financial analysis and performance insight to support governance forums such as SLT reviews and project performance boards. Support financial oversight of capital expenditure and change programmes linked to project delivery. Assist in the preparation of business cases and project investment proposals, ensuring robust financial evaluation and control. Skills & Experience : Degree educated (or equivalent professional experience). Actively studying towards an accounting qualification (CIMA, ACCA or ACA) Minimum of three years' experience within finance or accounting-based roles, with exposure to planning, reporting or analysis. Confident translating detailed financial information into concise, meaningful insights tailored for senior leadership teams. Comfortable working with finance systems and data tools Send your CV now. Applicants must be eligible to work in the UK. CMC Consulting is committed to equal opportunities. We do our best to ensure that the wording used in our job vacancies does not discriminate against any individual in any way. Please contact us if you feel that this is not the case.
Overview Head of AI Customer Value & Adoption Role Summary Aptean is seeking a high-impact AI Solution Adoption & Customer Enablement leader to accelerate the successful rollout of Aptean's AI capabilities across the international region. This role will drive customer awareness, sales readiness, and adoption outcomes, ensuring our AI value proposition is clearly articulated, confidently positioned, and consistently demonstrated across the customer lifecycle. Working closely with Sales Leadership, Product Management, Marketing, and Customer Success, this role will be responsible for enabling field teams with compelling messaging, assets, and customer-facing programs that convert curiosity into pipeline, and pipeline into adoption and expansion. Key Responsibilities 1) AI Go-To-Market Enablement (Sales Readiness) Equip sales teams with clear, repeatable messaging for Aptean AI capabilities (GenAI, assistants, automation, predictive insights) Create and maintain enablement content: pitch decks, talk tracks, discovery guides, demo scripts, objection handling, competitive positioning Run regular enablement sessions for Account Managers, pre-sales, and leadership 2) Customer Awareness & Value Storytelling Lead customer-facing awareness programs: webinars, roadshows, executive briefings, "AI in Action" sessions Translate AI capabilities into industry-specific business outcomes and measurable value Develop use-case libraries and customer success stories aligned to International priorities 3) Adoption & Expansion Acceleration Partner with Customer Success and Professional Services to drive AI adoption programs post-sale Identify adoption blockers and coordinate internal actions to remove friction Support renewal and expansion motions by showcasing AI value delivered 4) Cross-Functional Execution & Feedback Loop Act as the "voice of the customer" back into Product teams to influence roadmap priorities and packaging Align with Marketing on campaigns that build awareness and generate demand Partner with pre-sales/solution consulting to ensure AI demos reflect real customer value and use cases 5) Executive Engagement & Internal Leadership Support strategic opportunities with executive-ready materials and customer presentations Provide regular reporting on adoption progress, market feedback, and field effectiveness Be a visible AI champion across the International organization Success Measures (KPIs) Increased AI-influenced Add-on pipeline and opportunity conversion rates Increased AI-influenced X-Sell pipeline and opportunity conversion rates Increased AI-influenced AIaaS pipeline and opportunity conversion rates Increased SaaS conversion pipeline and opportunity conversion rates Improved sales confidence and consistency in AI messaging (enablement completion + feedback scores) Higher AI feature adoption across existing customer base Increased AI-related upsell/cross-sell revenue contribution Growth in customer awareness engagement (webinars, workshops, briefings attended) Stronger customer proof points and references Candidate Profile (What "Good" Looks Like) Strong background in B2B SaaS / enterprise software enablement, product marketing, or GTM adoption Comfortable presenting to customers, executives, and internal sales teams Able to translate technical concepts into clear commercial outcomes Experience building repeatable programs (not one-off activity) Highly collaborative, energetic, and execution-focused Key Skills & Experience AI/automation familiarity (GenAI positioning, AI assistants, analytics, workflow automation) Strong storytelling, enablement, and customer engagement skills Sales process understanding (discovery value case demo close adoption) Strong stakeholder management across Sales, Product, Marketing, CS International / multi-region experience preferred Reporting Line & Stakeholders Reports to: VP Sales (International) Key partners: Product, Marketing, Solution Consulting, Customer Success, Professional Services, RevOps If you're passionate about sales, thrive in a fast-paced environment, and are excited about the opportunity to drive growth within the SaaS software sector, we want to hear from you! Apply now to join our team at Aptean. Aptean is committed to fostering a corporate culture where diversity, equity, and inclusion are central. "At Aptean, the diversity of our employees is our greatest strength. By embracing and understanding our differences, we maximize the success of our customers, our teams, and our company." - TVN Reddy
Mar 12, 2026
Full time
Overview Head of AI Customer Value & Adoption Role Summary Aptean is seeking a high-impact AI Solution Adoption & Customer Enablement leader to accelerate the successful rollout of Aptean's AI capabilities across the international region. This role will drive customer awareness, sales readiness, and adoption outcomes, ensuring our AI value proposition is clearly articulated, confidently positioned, and consistently demonstrated across the customer lifecycle. Working closely with Sales Leadership, Product Management, Marketing, and Customer Success, this role will be responsible for enabling field teams with compelling messaging, assets, and customer-facing programs that convert curiosity into pipeline, and pipeline into adoption and expansion. Key Responsibilities 1) AI Go-To-Market Enablement (Sales Readiness) Equip sales teams with clear, repeatable messaging for Aptean AI capabilities (GenAI, assistants, automation, predictive insights) Create and maintain enablement content: pitch decks, talk tracks, discovery guides, demo scripts, objection handling, competitive positioning Run regular enablement sessions for Account Managers, pre-sales, and leadership 2) Customer Awareness & Value Storytelling Lead customer-facing awareness programs: webinars, roadshows, executive briefings, "AI in Action" sessions Translate AI capabilities into industry-specific business outcomes and measurable value Develop use-case libraries and customer success stories aligned to International priorities 3) Adoption & Expansion Acceleration Partner with Customer Success and Professional Services to drive AI adoption programs post-sale Identify adoption blockers and coordinate internal actions to remove friction Support renewal and expansion motions by showcasing AI value delivered 4) Cross-Functional Execution & Feedback Loop Act as the "voice of the customer" back into Product teams to influence roadmap priorities and packaging Align with Marketing on campaigns that build awareness and generate demand Partner with pre-sales/solution consulting to ensure AI demos reflect real customer value and use cases 5) Executive Engagement & Internal Leadership Support strategic opportunities with executive-ready materials and customer presentations Provide regular reporting on adoption progress, market feedback, and field effectiveness Be a visible AI champion across the International organization Success Measures (KPIs) Increased AI-influenced Add-on pipeline and opportunity conversion rates Increased AI-influenced X-Sell pipeline and opportunity conversion rates Increased AI-influenced AIaaS pipeline and opportunity conversion rates Increased SaaS conversion pipeline and opportunity conversion rates Improved sales confidence and consistency in AI messaging (enablement completion + feedback scores) Higher AI feature adoption across existing customer base Increased AI-related upsell/cross-sell revenue contribution Growth in customer awareness engagement (webinars, workshops, briefings attended) Stronger customer proof points and references Candidate Profile (What "Good" Looks Like) Strong background in B2B SaaS / enterprise software enablement, product marketing, or GTM adoption Comfortable presenting to customers, executives, and internal sales teams Able to translate technical concepts into clear commercial outcomes Experience building repeatable programs (not one-off activity) Highly collaborative, energetic, and execution-focused Key Skills & Experience AI/automation familiarity (GenAI positioning, AI assistants, analytics, workflow automation) Strong storytelling, enablement, and customer engagement skills Sales process understanding (discovery value case demo close adoption) Strong stakeholder management across Sales, Product, Marketing, CS International / multi-region experience preferred Reporting Line & Stakeholders Reports to: VP Sales (International) Key partners: Product, Marketing, Solution Consulting, Customer Success, Professional Services, RevOps If you're passionate about sales, thrive in a fast-paced environment, and are excited about the opportunity to drive growth within the SaaS software sector, we want to hear from you! Apply now to join our team at Aptean. Aptean is committed to fostering a corporate culture where diversity, equity, and inclusion are central. "At Aptean, the diversity of our employees is our greatest strength. By embracing and understanding our differences, we maximize the success of our customers, our teams, and our company." - TVN Reddy
Who We Are Having surpassed $300M ARR and continuing to grow, AuditBoard is the leading audit, risk, ESG, and InfoSec platform on the market. More than 50% of the Fortune 500, including 7 of the Fortune 10, leverage our award-winning technology to move their businesses forward with greater clarity and agility. And our customers love us: AuditBoard is top-rated on and Gartner Peer Insights. At AuditBoard, we inspire each other to innovate and are proud of what we are producing. We spend each day thinking of new ways to help our customers and contribute to the greater good of our company and our surrounding communities. We are all about assisting each other and breaking through barriers to create the most loved audit, risk, ESG, and InfoSec platform by our customers. This is how we have become one of the 500 fastest-growing tech companies in North America for the sixth year in a row, as ranked by Deloitte! Why This Role is Exciting As a Customer Success Manager at AuditBoard, you will play a pivotal role in ensuring our client's success and satisfaction. You will be the primary point of contact for our customers, working closely with them to understand their needs, maximize the value they receive from our products/services, and drive long term relationships. This is a fantastic opportunity to contribute to the growth of a thriving company and make a real impact in the lives of our clients. This is a remote role that requires presence in the UK (preferably with easy accessibility to London). Key Responsibilities Account Management: Develop and maintain strong relationships with key customer stakeholders, working to develop strategic plans that align with their business objectives, driving mutual success and growth. Product Knowledge: Stay abreast of product updates and features, providing customers with insights on how to leverage our solutions to meet their unique needs. Issue Resolution: Proactively identify and address customer issues, collaborating with internal teams to ensure swift and effective problem resolution. Feedback Collection: Gather customer feedback and insights, advocating for customer needs within the organization to drive product improvements. Training and Education: Conduct 1:many sessions to empower customers to maximize the value of our products/services, offering ongoing education and support (including live webinars, email outreaches, community content, and more ) Retention & Expansion: Collaborate with customers to maximize the value they derive from our products/services, ensuring that our solutions continue to meet and exceed their expectations over time. Devote efforts to ensuring high customer satisfaction and loyalty, developing strategies to minimize churn, and fostering long term relationships with our clients. Identify and execute opportunities for account expansion, whether through upselling or cross selling additional products or services, providing customers with a comprehensive and integrated solution to meet their needs. Attributes for a Successful Candidate 3+ years of experience in Customer Success, Account Management, or a related field, successfully managing complex customer relationships in a B2B SaaS environment. Proven experience in audit (internal or external), risk management, compliance, or management consulting, with an emphasis on solving enterprise level challenges and driving customer outcomes (preferred). 1+ years of hands on experience with AuditBoard modules, data load processes, and advanced configurations (preferred). Exceptional communication, relationship building, and problem solving skills, with an ability to engage and influence stakeholders at all organizational levels. Possess the ability to interface with C level executives to drive program strategy and ROI. Familiarity with customer success tools like Gainsight, Salesforce, or similar platforms (nice to have). Self motivated and proactive, with the ability to work independently and manage ambiguity effectively. Demonstrated fluency in English (both written and verbal). Knowledge of French, German, or Arabic would be an advantageous addition, providing added value to our international team. Our Company Values Customer obsession: Apply relentless focus on listening to and understanding customers as the core of everything we do Win, together: Drive to be the best while supporting each other's success Gritty resilience: Thrive in a fast paced and dynamic environment, balancing immediate priorities with big picture strategic goals Personal improvement: Stay eager to share insights, seek feedback, and continuously learn Constant innovation: Challenge the status quo and drive improvements Perks Launch a career at one of the fastest growing SaaS companies in North America! Live your best life (LYBL)! $200/mo for anything that enhances your life Comprehensive employee health coverage (all locations) 401K with match (US) or pension with match (UK) Competitive compensation & bonus program Flexible Vacation (US exempt & CA) or 25 days (UK) Time off for your birthday & volunteering Employee resource groups Opportunities for team and company wide get togethers! perks may vary based on eligibility/location Please note that background checks are required. Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. This role may have access to highly sensitive data, including employee data, customer data, company financials, and proprietary product information. We love building strong partnerships, but please note that AuditBoard cannot accept unsolicited resumes from agencies. Any submissions without a signed agreement in place will not create a fee obligation.
Mar 12, 2026
Full time
Who We Are Having surpassed $300M ARR and continuing to grow, AuditBoard is the leading audit, risk, ESG, and InfoSec platform on the market. More than 50% of the Fortune 500, including 7 of the Fortune 10, leverage our award-winning technology to move their businesses forward with greater clarity and agility. And our customers love us: AuditBoard is top-rated on and Gartner Peer Insights. At AuditBoard, we inspire each other to innovate and are proud of what we are producing. We spend each day thinking of new ways to help our customers and contribute to the greater good of our company and our surrounding communities. We are all about assisting each other and breaking through barriers to create the most loved audit, risk, ESG, and InfoSec platform by our customers. This is how we have become one of the 500 fastest-growing tech companies in North America for the sixth year in a row, as ranked by Deloitte! Why This Role is Exciting As a Customer Success Manager at AuditBoard, you will play a pivotal role in ensuring our client's success and satisfaction. You will be the primary point of contact for our customers, working closely with them to understand their needs, maximize the value they receive from our products/services, and drive long term relationships. This is a fantastic opportunity to contribute to the growth of a thriving company and make a real impact in the lives of our clients. This is a remote role that requires presence in the UK (preferably with easy accessibility to London). Key Responsibilities Account Management: Develop and maintain strong relationships with key customer stakeholders, working to develop strategic plans that align with their business objectives, driving mutual success and growth. Product Knowledge: Stay abreast of product updates and features, providing customers with insights on how to leverage our solutions to meet their unique needs. Issue Resolution: Proactively identify and address customer issues, collaborating with internal teams to ensure swift and effective problem resolution. Feedback Collection: Gather customer feedback and insights, advocating for customer needs within the organization to drive product improvements. Training and Education: Conduct 1:many sessions to empower customers to maximize the value of our products/services, offering ongoing education and support (including live webinars, email outreaches, community content, and more ) Retention & Expansion: Collaborate with customers to maximize the value they derive from our products/services, ensuring that our solutions continue to meet and exceed their expectations over time. Devote efforts to ensuring high customer satisfaction and loyalty, developing strategies to minimize churn, and fostering long term relationships with our clients. Identify and execute opportunities for account expansion, whether through upselling or cross selling additional products or services, providing customers with a comprehensive and integrated solution to meet their needs. Attributes for a Successful Candidate 3+ years of experience in Customer Success, Account Management, or a related field, successfully managing complex customer relationships in a B2B SaaS environment. Proven experience in audit (internal or external), risk management, compliance, or management consulting, with an emphasis on solving enterprise level challenges and driving customer outcomes (preferred). 1+ years of hands on experience with AuditBoard modules, data load processes, and advanced configurations (preferred). Exceptional communication, relationship building, and problem solving skills, with an ability to engage and influence stakeholders at all organizational levels. Possess the ability to interface with C level executives to drive program strategy and ROI. Familiarity with customer success tools like Gainsight, Salesforce, or similar platforms (nice to have). Self motivated and proactive, with the ability to work independently and manage ambiguity effectively. Demonstrated fluency in English (both written and verbal). Knowledge of French, German, or Arabic would be an advantageous addition, providing added value to our international team. Our Company Values Customer obsession: Apply relentless focus on listening to and understanding customers as the core of everything we do Win, together: Drive to be the best while supporting each other's success Gritty resilience: Thrive in a fast paced and dynamic environment, balancing immediate priorities with big picture strategic goals Personal improvement: Stay eager to share insights, seek feedback, and continuously learn Constant innovation: Challenge the status quo and drive improvements Perks Launch a career at one of the fastest growing SaaS companies in North America! Live your best life (LYBL)! $200/mo for anything that enhances your life Comprehensive employee health coverage (all locations) 401K with match (US) or pension with match (UK) Competitive compensation & bonus program Flexible Vacation (US exempt & CA) or 25 days (UK) Time off for your birthday & volunteering Employee resource groups Opportunities for team and company wide get togethers! perks may vary based on eligibility/location Please note that background checks are required. Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. This role may have access to highly sensitive data, including employee data, customer data, company financials, and proprietary product information. We love building strong partnerships, but please note that AuditBoard cannot accept unsolicited resumes from agencies. Any submissions without a signed agreement in place will not create a fee obligation.
Our Story Leah empowers enterprises to build, orchestrate, and govern intelligent AI agents across legal, procurement, finance, and beyond. Our solution combines advanced AI with deep domain expertise across three core products: Leah Agentic OS, Leah Contract Lifecycle Management (CLM), and Leah Legal. Founded in 2015, Leah automates complex workflows, connects data silos, and drives measurable ROI at scale. Trusted by over 400 global enterprises and backed by leading investors including Insight Partners and SoftBank, Leah, a ContractPod Technologies Limited company, has been recognized as a CLM Visionary by Gartner for five consecutive years and a Leader in the 2025 IDC MarketScape. Headquartered in London with offices worldwide, we are helping enterprises build the AI intelligent infrastructure of the future. The Opportunity As a key member of our Customer Success team, this role is technically savvy, highly organised and for somebody that's great at handling people. You will be accountable for managing the success of the full customer lifecycle and demonstrating best practices by consistently executing with excellence our standard processes and procedures and modeling and ensuring adoption for direct reports, if applicable. Equally comfortable liaising with C-level clients, you'll drive value across each customer account within your territory by increasing adoption, growing revenue, enabling and procuring customer advocacy - all with a keen eye to retention. This role offers true career development potential for the right candidate. You will be well rewarded for your success with a good base salary and outstanding commission scheme, plus many of the perks you would expect in a bigger business. Responsibilities Set the strategic tone, direction, and supervision of how Leah works with its clients. This includes overseeing client needs, staffing, strategy, and quality of work in accordance with Leah issued process, policies and procedures. Support the customer success team to ensure quality execution that drives towards client's business objectives and key metrics Management of customer expectations and be a focus point for customer issues Drive retention for each account through customer advocacy, increased usage andadoption strategies Increase ARR across existing accounts through the execution of growth / upsell strategies Travel onsite to conduct client business meetings and trainings as required Ensure that all projectsare deliveredon-time, within scope Track progress of any project plans to ensure customer satisfaction - elevate and resolve as appropriate Manage the relationship with the client and all key stakeholders, including the Economic Buyer and / or Executive Sponsor Establish and maintain relationships with third parties/vendors Requirements 4+ year's experience in a similar role (Customer Success, Account Management, Legal Tech, SaaS, or Consulting are particularly relevant) Used to working remotely/independently. SaaS experience essential, legal services experience desirable Solid technical background, with demonstrable understanding of software development and web technologies Excellent client-facing and internal communication skills Excellent written and verbal communication skills Regular domestic travel is required with occasional international travel Required Competencies Self-starter with the ability to handle ambiguity, utilize robust problem-solving skills, demonstrate situational agility, manage parallel efforts, and communicate effectively Ability to influence through persuasion, negotiation, and consensus-building with senior-level leaders, customers, and internal stakeholders. Knowledge managing in a SaaS environment Strong empathy for customers and their business challenges. Proven track record in the management of global service delivery operations Experience with Totango, Freshdesk, JIRA, and other engagement tools is a strong plus. Excellent communication skills with customers and key executives. Ability to identify risks and dependencies and put in place plans to mitigate them. Desirable experience Experience working with/presenting to C-level executives Business process management experience and expertise Proven track record of successfully managing customer relationships and results delivery Benefits Wellness:Paid Health and Wellness Days and comprehensive insurance coverage. Impact:The ability to make a tangible impact on a global organization shaping the future of Enterprise AI. Huge growth and upside potential with the ability to make a true impact on a growing start-up organization At Leah we believe in creating a diverse and inclusive workplace where everyone feels heard and valued. We are proud to be an Equal Opportunity Employer. We do not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non merit factor.
Mar 12, 2026
Full time
Our Story Leah empowers enterprises to build, orchestrate, and govern intelligent AI agents across legal, procurement, finance, and beyond. Our solution combines advanced AI with deep domain expertise across three core products: Leah Agentic OS, Leah Contract Lifecycle Management (CLM), and Leah Legal. Founded in 2015, Leah automates complex workflows, connects data silos, and drives measurable ROI at scale. Trusted by over 400 global enterprises and backed by leading investors including Insight Partners and SoftBank, Leah, a ContractPod Technologies Limited company, has been recognized as a CLM Visionary by Gartner for five consecutive years and a Leader in the 2025 IDC MarketScape. Headquartered in London with offices worldwide, we are helping enterprises build the AI intelligent infrastructure of the future. The Opportunity As a key member of our Customer Success team, this role is technically savvy, highly organised and for somebody that's great at handling people. You will be accountable for managing the success of the full customer lifecycle and demonstrating best practices by consistently executing with excellence our standard processes and procedures and modeling and ensuring adoption for direct reports, if applicable. Equally comfortable liaising with C-level clients, you'll drive value across each customer account within your territory by increasing adoption, growing revenue, enabling and procuring customer advocacy - all with a keen eye to retention. This role offers true career development potential for the right candidate. You will be well rewarded for your success with a good base salary and outstanding commission scheme, plus many of the perks you would expect in a bigger business. Responsibilities Set the strategic tone, direction, and supervision of how Leah works with its clients. This includes overseeing client needs, staffing, strategy, and quality of work in accordance with Leah issued process, policies and procedures. Support the customer success team to ensure quality execution that drives towards client's business objectives and key metrics Management of customer expectations and be a focus point for customer issues Drive retention for each account through customer advocacy, increased usage andadoption strategies Increase ARR across existing accounts through the execution of growth / upsell strategies Travel onsite to conduct client business meetings and trainings as required Ensure that all projectsare deliveredon-time, within scope Track progress of any project plans to ensure customer satisfaction - elevate and resolve as appropriate Manage the relationship with the client and all key stakeholders, including the Economic Buyer and / or Executive Sponsor Establish and maintain relationships with third parties/vendors Requirements 4+ year's experience in a similar role (Customer Success, Account Management, Legal Tech, SaaS, or Consulting are particularly relevant) Used to working remotely/independently. SaaS experience essential, legal services experience desirable Solid technical background, with demonstrable understanding of software development and web technologies Excellent client-facing and internal communication skills Excellent written and verbal communication skills Regular domestic travel is required with occasional international travel Required Competencies Self-starter with the ability to handle ambiguity, utilize robust problem-solving skills, demonstrate situational agility, manage parallel efforts, and communicate effectively Ability to influence through persuasion, negotiation, and consensus-building with senior-level leaders, customers, and internal stakeholders. Knowledge managing in a SaaS environment Strong empathy for customers and their business challenges. Proven track record in the management of global service delivery operations Experience with Totango, Freshdesk, JIRA, and other engagement tools is a strong plus. Excellent communication skills with customers and key executives. Ability to identify risks and dependencies and put in place plans to mitigate them. Desirable experience Experience working with/presenting to C-level executives Business process management experience and expertise Proven track record of successfully managing customer relationships and results delivery Benefits Wellness:Paid Health and Wellness Days and comprehensive insurance coverage. Impact:The ability to make a tangible impact on a global organization shaping the future of Enterprise AI. Huge growth and upside potential with the ability to make a true impact on a growing start-up organization At Leah we believe in creating a diverse and inclusive workplace where everyone feels heard and valued. We are proud to be an Equal Opportunity Employer. We do not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non merit factor.
M&A Tax Manager Manchester £50,000 - £65,000 (Hybrid Working & Wider Benefits) We are working in partnership with a well-respected Top 10 firm, considered one of the world's largest networks of audit, tax and consulting firms, in their search for a M&A Tax Manager to join their growing National Transactions Tax faculty. This is a great opportunity to lead high-profile M&A tax advisory work, partnering with Corporate Finance, private equity clients, and international teams. The role offers variety, responsibility, and the chance to make a real impact in a fast-growing, people-focused firm. Your New Role: Manage a diverse portfolio of M&A tax projects across sectors Deliver tax-efficient structuring advice on transactions from pre-deal planning through to post-deal integration, tax due diligence (buy- and sell-side), and management tax planning Collaborate closely with Transaction Tax Partners on client development, proposals, and business growth in the private equity space Support junior team members through on-the-job coaching and formal training What You'll Need to Succeed: ACA / ACCA ACA/CTA/ACCA qualified Strong knowledge of Transactions Tax, M&A or broader Corporate Tax advisory and experience at a professional services firm Proven client management skills and people management experience Business development interest or experience is advantageous Why Consider this role and firm? 27 days annual leave, with option to purchase more days Lifestyle and well being perks, including private health care, electric car scheme, and virtual GP access Access to 300+ in-house learning & development courses Hybrid working policy and an inclusive culture that celebrates individuality and collaboration Interested in Learning More? If you're ready to make a significant impact in a growing national team, and take your M&A tax career to the next level, reach out to Sam Minor on or email As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Mar 12, 2026
Full time
M&A Tax Manager Manchester £50,000 - £65,000 (Hybrid Working & Wider Benefits) We are working in partnership with a well-respected Top 10 firm, considered one of the world's largest networks of audit, tax and consulting firms, in their search for a M&A Tax Manager to join their growing National Transactions Tax faculty. This is a great opportunity to lead high-profile M&A tax advisory work, partnering with Corporate Finance, private equity clients, and international teams. The role offers variety, responsibility, and the chance to make a real impact in a fast-growing, people-focused firm. Your New Role: Manage a diverse portfolio of M&A tax projects across sectors Deliver tax-efficient structuring advice on transactions from pre-deal planning through to post-deal integration, tax due diligence (buy- and sell-side), and management tax planning Collaborate closely with Transaction Tax Partners on client development, proposals, and business growth in the private equity space Support junior team members through on-the-job coaching and formal training What You'll Need to Succeed: ACA / ACCA ACA/CTA/ACCA qualified Strong knowledge of Transactions Tax, M&A or broader Corporate Tax advisory and experience at a professional services firm Proven client management skills and people management experience Business development interest or experience is advantageous Why Consider this role and firm? 27 days annual leave, with option to purchase more days Lifestyle and well being perks, including private health care, electric car scheme, and virtual GP access Access to 300+ in-house learning & development courses Hybrid working policy and an inclusive culture that celebrates individuality and collaboration Interested in Learning More? If you're ready to make a significant impact in a growing national team, and take your M&A tax career to the next level, reach out to Sam Minor on or email As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.