Job Title: Lettings Manager Contract Type: Permanent Salary: £51,887.16 (£57,177.14 is achieved after 12 months successful performance in the role) Working Hours: 35 hours per week Working Pattern: Monday to Friday- Hybrid Location: Liverpool If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications based on any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you will make as a Lettings Manager You will be responsible for scoping, delivering, implementing and embedding change to the Group approach to the management of voids and lettings processes in order to deliver sustainable and successful tenancies. You will also develop delivery plans for improvement actions that support our overarching business-wide Customer Experience and Empty Homes Improvement Plans.You will support the Head of Lettings to lead and manage the delivery of quality, effective, national lettings service for social housing, working closely with colleagues from Asset Services and Housing Services to ensure that homes are let quickly and appropriately, at the required standard. You will own and maintain related procedures to ensure that they reflect legislative requirements and best practice. You will monitor CORE submissions and other reporting (internal and external) relating to our lettings performance, and our compliance with nomination agreements. You will manage operational relationships with CBL partnerships, ensuring we fulfil any contractual requirements in our mission to end homelessness. You will role model Our Riverside Way values, and work closely with other teams to ensure that services meet our aspirations, and that our customers trust us to deliver on our commitments. You will drive the continuous improvement of the customer experience, while relentlessly reducing waste and improving value for money. About you We are looking for someone with:• Demonstrable commitment to the Riverside Values • Proven ability to lead and motivate teams, and manage performance• Experience of managing a team responsible for allocations & lettings• A strong customer focus, with excellent communication and influencing skills. • Experience of successfully developing, implementing and monitoring project and service improvement plans. Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.Working with us, you'll enjoy:• Competitive pay & generous pension • 28 days holidays plus bank holidays• Flexible working options available• Investment in your learning, personal development and technology• A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.This role also falls under our Ethnic Diversity guaranteed interview scheme. If you are Ethnically Diverse and demonstrate you meet the minimum criteria for the role you will be guaranteed an interview Applications may close before the deadline, so please apply early to avoid disappointment. Role Profile • Lead the Lettings Service to deliver end to end management of empty homes, ensuring excellent cross functional working to constantly drive down rent loss. Build constructive relationships with colleagues in Asset Services and Housing Services, collaborating to deliver reductions in re-let times.• Take ownership and accountability of the delivery of the improvement of the end-to-end process for property lettings and having efficient management of new build handovers. Ensure appropriate service standards, process and workflows are defined and created.• Champion the customer and lead by example, role modelling our Riverside values, to create a strong customer focused culture. Lead the team to achieve high levels of satisfaction with the lettings process to establish a positive relationship with new customers at the start of their tenancy.• Be accountable for void management data and tenancy data as input by the team at the start of tenancies. • Work collaboratively across the organisation ensuring that services meet the needs of our diverse customers, and the communities in which we work. • Manage relationships and / or contracts with CBL partnerships, achieving value for money and continually reviewing how we can improve outcomes. • Proactively manage and motivate a highly skilled and adaptive team. Provide clear
Apr 29, 2026
Full time
Job Title: Lettings Manager Contract Type: Permanent Salary: £51,887.16 (£57,177.14 is achieved after 12 months successful performance in the role) Working Hours: 35 hours per week Working Pattern: Monday to Friday- Hybrid Location: Liverpool If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications based on any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you will make as a Lettings Manager You will be responsible for scoping, delivering, implementing and embedding change to the Group approach to the management of voids and lettings processes in order to deliver sustainable and successful tenancies. You will also develop delivery plans for improvement actions that support our overarching business-wide Customer Experience and Empty Homes Improvement Plans.You will support the Head of Lettings to lead and manage the delivery of quality, effective, national lettings service for social housing, working closely with colleagues from Asset Services and Housing Services to ensure that homes are let quickly and appropriately, at the required standard. You will own and maintain related procedures to ensure that they reflect legislative requirements and best practice. You will monitor CORE submissions and other reporting (internal and external) relating to our lettings performance, and our compliance with nomination agreements. You will manage operational relationships with CBL partnerships, ensuring we fulfil any contractual requirements in our mission to end homelessness. You will role model Our Riverside Way values, and work closely with other teams to ensure that services meet our aspirations, and that our customers trust us to deliver on our commitments. You will drive the continuous improvement of the customer experience, while relentlessly reducing waste and improving value for money. About you We are looking for someone with:• Demonstrable commitment to the Riverside Values • Proven ability to lead and motivate teams, and manage performance• Experience of managing a team responsible for allocations & lettings• A strong customer focus, with excellent communication and influencing skills. • Experience of successfully developing, implementing and monitoring project and service improvement plans. Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.Working with us, you'll enjoy:• Competitive pay & generous pension • 28 days holidays plus bank holidays• Flexible working options available• Investment in your learning, personal development and technology• A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.This role also falls under our Ethnic Diversity guaranteed interview scheme. If you are Ethnically Diverse and demonstrate you meet the minimum criteria for the role you will be guaranteed an interview Applications may close before the deadline, so please apply early to avoid disappointment. Role Profile • Lead the Lettings Service to deliver end to end management of empty homes, ensuring excellent cross functional working to constantly drive down rent loss. Build constructive relationships with colleagues in Asset Services and Housing Services, collaborating to deliver reductions in re-let times.• Take ownership and accountability of the delivery of the improvement of the end-to-end process for property lettings and having efficient management of new build handovers. Ensure appropriate service standards, process and workflows are defined and created.• Champion the customer and lead by example, role modelling our Riverside values, to create a strong customer focused culture. Lead the team to achieve high levels of satisfaction with the lettings process to establish a positive relationship with new customers at the start of their tenancy.• Be accountable for void management data and tenancy data as input by the team at the start of tenancies. • Work collaboratively across the organisation ensuring that services meet the needs of our diverse customers, and the communities in which we work. • Manage relationships and / or contracts with CBL partnerships, achieving value for money and continually reviewing how we can improve outcomes. • Proactively manage and motivate a highly skilled and adaptive team. Provide clear
Summary We're looking for a Rural Practice Chartered Surveyor to work in the Estate Management team covering the beautiful areas of London & Surrey. You'll be working with the Estate Management team who look after our portfolio of let land and buildings across London and Surrey. That team is a dedicated property management team, including a mixture of estate managers, building surveyors, estate management officers and residential lettings officers. You will have strong technical skills, an innovative and client focused approach to property management and an affinity for the conservation objectives of the National Trust. The salary range for this role is £42,000- £45,000 dependent on experience. This role requires you to be a member of the Royal Institution of Chartered Surveyors (RICS) What it's like to work here Reporting to the Senior Estate Manager you'll be working across a variety of beautiful estates including Polesden Lacey, Hatchlands Park, Osterley and Morden as well as the countryside properties of Surrey Hills, River Wey and Surrey Landscapes. As this role covers the London and Surrey regions, your contractual place of work will Polesden Lacey. Our hybrid working policy means you can balance office and home working with site visits and meetings at other National Trust places. We'll talk about this in more detail at interview, but you should expect to be at a National Trust site for 40-60% of your working week. We're supportive of hybrid working; with time split between home, property offices and some time each week. As part of the team, you'll take on interesting rural surveying work that will shape the future of the UK's biggest private landowner and the properties it owns and looks after. What you'll be doing You'll be involved in delivering a range of work, which on a day-to-day basis might include supporting residential and commercial lettings; management of agricultural tenancies and Agri-environment schemes; woodland management; access rights and boundary disputes; work with restrictive covenants; valuations; and occasional acquisitions and disposals. Whilst working with our structured governance framework, we need you to be an effective and convincing champion of best practice. As part of the Estate Management team, you'll bring a range of skills to ensure we safeguard and effectively manage our built assets and interests in land and build on the relationships we have with our tenants. You'll provide insightful advice, and considerate stakeholder management, and have forward thinking approaches to managing and conserving our land and buildings. Who we're looking for A member of the Royal Institution of Chartered Surveyors (RICS) •Knowledge of land use, agriculture, asset management, land management, environmental issues, conservation and sustainable development and understand how that translates to National Trust Strategy •Strong verbal and written communication skills including influencing and negotiation •The ability to analyse, interpret and resolve rural surveying problems using technical knowledge to implement workable solutions •Strong demonstrable consulting skills of listening, building trust and acting to deliver a high-quality service •The ability to work as part of a team to achieve the best results, demonstrating best practice and sharing ideas and thinking The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Rental deposit loan scheme •Season ticket loan •EV car lease scheme •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
Apr 29, 2026
Full time
Summary We're looking for a Rural Practice Chartered Surveyor to work in the Estate Management team covering the beautiful areas of London & Surrey. You'll be working with the Estate Management team who look after our portfolio of let land and buildings across London and Surrey. That team is a dedicated property management team, including a mixture of estate managers, building surveyors, estate management officers and residential lettings officers. You will have strong technical skills, an innovative and client focused approach to property management and an affinity for the conservation objectives of the National Trust. The salary range for this role is £42,000- £45,000 dependent on experience. This role requires you to be a member of the Royal Institution of Chartered Surveyors (RICS) What it's like to work here Reporting to the Senior Estate Manager you'll be working across a variety of beautiful estates including Polesden Lacey, Hatchlands Park, Osterley and Morden as well as the countryside properties of Surrey Hills, River Wey and Surrey Landscapes. As this role covers the London and Surrey regions, your contractual place of work will Polesden Lacey. Our hybrid working policy means you can balance office and home working with site visits and meetings at other National Trust places. We'll talk about this in more detail at interview, but you should expect to be at a National Trust site for 40-60% of your working week. We're supportive of hybrid working; with time split between home, property offices and some time each week. As part of the team, you'll take on interesting rural surveying work that will shape the future of the UK's biggest private landowner and the properties it owns and looks after. What you'll be doing You'll be involved in delivering a range of work, which on a day-to-day basis might include supporting residential and commercial lettings; management of agricultural tenancies and Agri-environment schemes; woodland management; access rights and boundary disputes; work with restrictive covenants; valuations; and occasional acquisitions and disposals. Whilst working with our structured governance framework, we need you to be an effective and convincing champion of best practice. As part of the Estate Management team, you'll bring a range of skills to ensure we safeguard and effectively manage our built assets and interests in land and build on the relationships we have with our tenants. You'll provide insightful advice, and considerate stakeholder management, and have forward thinking approaches to managing and conserving our land and buildings. Who we're looking for A member of the Royal Institution of Chartered Surveyors (RICS) •Knowledge of land use, agriculture, asset management, land management, environmental issues, conservation and sustainable development and understand how that translates to National Trust Strategy •Strong verbal and written communication skills including influencing and negotiation •The ability to analyse, interpret and resolve rural surveying problems using technical knowledge to implement workable solutions •Strong demonstrable consulting skills of listening, building trust and acting to deliver a high-quality service •The ability to work as part of a team to achieve the best results, demonstrating best practice and sharing ideas and thinking The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Rental deposit loan scheme •Season ticket loan •EV car lease scheme •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
Positive Employment is currently recruiting for a Procurement And Contract Officer for our client a government organisation in Kensington, London. The successful post holder will support the Procurement and Contract Management Team Managers in securing the continuous development, improvement, efficiency and success of the Temporary Accommodation and Resettlement department as a whole. Commission, procure, and manage the supply of accommodation, including temporary accommodation, direct lets, and private rented sector accommodation. Primarily focus on Temporary Accommodation Repairs & Complaints casework with a special focus on Complaints, Members Enquires, Ombudsman enquiries from investigating them, communicating with residents and agents and responding to residents in writing in line with the corporate complaints policy. This role is a temporary contract initially for 3 months with the possibility to extend. This role is hybrid working. Duties and Responsibilities but not limited to: Assist with developing and delivering strategies, policies and programmes to ensure the effective supply and management of accommodation for homeless cases, with a strong focus on reducing levels of usage and promoting value for money. Commission, procure, and manage the supply of accommodation, including temporary accommodation, direct lets, and private rented sector accommodation. Successfully tender, evaluate and let contracts to providers, ensuring quality, value for money and compliance with the organisation's financial regulations and legal requirements, as well as those imposed by external agencies such as London Councils and the MHCLG. Develop and maintain effective relationships with private sector landlords, local managing and lettings agents and owners of empty properties in order to secure use of privately rented properties for households in housing need in the Borough. Carry out inspections of properties in order to assess their suitability for households in housing need, investigate persistent disrepair complaints and/or to take property inventories for those properties. This will include some properties outside the Borough's boundaries. Ensure the effective supply of accommodation for households in housing need and providing effective contract monitoring support. Contributing to the delivery of ad hoc accommodation-related projects, including tenancy audits, delivery of property decant programmes and new contract development. Ensure that demand and supply data and performance and financial information related to the accommodation portfolio is routinely collected, analysed and acted upon, in order to effectively shape commissioning decisions, anticipate and /or manage service problems and control financial expenditure. Ensure that the performance of all accommodation-related projects, contracts and service level agreements is effectively reviewed, monitored and evaluated, and that any under-performance, service failure and/or financial and legal issues are addressed swiftly and appropriately. Ensure that systems are in place to ensure effective move-on from emergency accommodation, helping to minimise high cost placements and subsidy loss. Personal Requirements: A background in Temporary Accommodation, Property Management, Repairs & maintenance is desirable. Qualified to undertake property inspection under the Housing Health and Safety Rating System or ability to obtain qualification is desirable. Experience of procurement and contract management including identifying and successfully addressing under performance. An understanding of the private rented sector and of the issues relating to the acquisition of accommodation, including security of tenure, health and safety, housing standards, and housing benefit regulations. Experience of working with private landlords and lettings agents. Experience of working in a social/private sector housing environment or related field. Experience of communicating effectively to customers and at all levels of the organisation. Good verbal and written communication skills including the ability to negotiate with accommodation providers and the ability to write letters, report, and procedures using plain English. Working Hours: 37hrs / 9:00am - 17:00pm / Monday - Friday Pay: £27.36 per hour Please note this role is within the scope of IR35.
Apr 26, 2026
Seasonal
Positive Employment is currently recruiting for a Procurement And Contract Officer for our client a government organisation in Kensington, London. The successful post holder will support the Procurement and Contract Management Team Managers in securing the continuous development, improvement, efficiency and success of the Temporary Accommodation and Resettlement department as a whole. Commission, procure, and manage the supply of accommodation, including temporary accommodation, direct lets, and private rented sector accommodation. Primarily focus on Temporary Accommodation Repairs & Complaints casework with a special focus on Complaints, Members Enquires, Ombudsman enquiries from investigating them, communicating with residents and agents and responding to residents in writing in line with the corporate complaints policy. This role is a temporary contract initially for 3 months with the possibility to extend. This role is hybrid working. Duties and Responsibilities but not limited to: Assist with developing and delivering strategies, policies and programmes to ensure the effective supply and management of accommodation for homeless cases, with a strong focus on reducing levels of usage and promoting value for money. Commission, procure, and manage the supply of accommodation, including temporary accommodation, direct lets, and private rented sector accommodation. Successfully tender, evaluate and let contracts to providers, ensuring quality, value for money and compliance with the organisation's financial regulations and legal requirements, as well as those imposed by external agencies such as London Councils and the MHCLG. Develop and maintain effective relationships with private sector landlords, local managing and lettings agents and owners of empty properties in order to secure use of privately rented properties for households in housing need in the Borough. Carry out inspections of properties in order to assess their suitability for households in housing need, investigate persistent disrepair complaints and/or to take property inventories for those properties. This will include some properties outside the Borough's boundaries. Ensure the effective supply of accommodation for households in housing need and providing effective contract monitoring support. Contributing to the delivery of ad hoc accommodation-related projects, including tenancy audits, delivery of property decant programmes and new contract development. Ensure that demand and supply data and performance and financial information related to the accommodation portfolio is routinely collected, analysed and acted upon, in order to effectively shape commissioning decisions, anticipate and /or manage service problems and control financial expenditure. Ensure that the performance of all accommodation-related projects, contracts and service level agreements is effectively reviewed, monitored and evaluated, and that any under-performance, service failure and/or financial and legal issues are addressed swiftly and appropriately. Ensure that systems are in place to ensure effective move-on from emergency accommodation, helping to minimise high cost placements and subsidy loss. Personal Requirements: A background in Temporary Accommodation, Property Management, Repairs & maintenance is desirable. Qualified to undertake property inspection under the Housing Health and Safety Rating System or ability to obtain qualification is desirable. Experience of procurement and contract management including identifying and successfully addressing under performance. An understanding of the private rented sector and of the issues relating to the acquisition of accommodation, including security of tenure, health and safety, housing standards, and housing benefit regulations. Experience of working with private landlords and lettings agents. Experience of working in a social/private sector housing environment or related field. Experience of communicating effectively to customers and at all levels of the organisation. Good verbal and written communication skills including the ability to negotiate with accommodation providers and the ability to write letters, report, and procedures using plain English. Working Hours: 37hrs / 9:00am - 17:00pm / Monday - Friday Pay: £27.36 per hour Please note this role is within the scope of IR35.
A leading property management company in Glasgow is seeking a Portfolio Manager to support landlords and tenants throughout the lettings journey. The role involves managing a property portfolio, conducting inspections, and solving problems effectively. Candidates should possess strong decision-making skills and a people-first mindset. This full-time position includes excellent benefits like 32 days of annual leave, pension contributions, and bonus opportunities, and offers a salary of £30,010.00 - £33,120.00 per year.
Apr 08, 2026
Full time
A leading property management company in Glasgow is seeking a Portfolio Manager to support landlords and tenants throughout the lettings journey. The role involves managing a property portfolio, conducting inspections, and solving problems effectively. Candidates should possess strong decision-making skills and a people-first mindset. This full-time position includes excellent benefits like 32 days of annual leave, pension contributions, and bonus opportunities, and offers a salary of £30,010.00 - £33,120.00 per year.
Contact name: Emily Bradnick, Gareth Vaughan, Guy Hodge, Jake Churchill, Luke Bradnick Phone number: Phone number: Worth Recruiting - Property Industry Recruitment Job Title: HEAD OF BLOCK MANAGEMENT - Property Management Location: Bognor Regis, PO21 Salary: £60,000 per annum Position: Permanent, Full-Time / Hybrid Reference: WR 82044 WANTED! HEAD OF BLOCK MANAGEMENT An experienced Senior Block Management professional is required to help develop and lead a new division within a proactive Property Management company: Implement systems, manage compliance and major works, win new business, and oversee full block portfolio operations. This is an exceptional opportunity for an experienced Block Manager to be part of an expanding and dynamic property company in the Sussex area. This is a pivotal leadership role where you will take full responsibility for creating and running the block management department. You will set up structures and processes, implement and refine CRM and management systems, grow the portfolio, and manage a team handling complex developments and client relationships. The role requires strong leasehold knowledge, operational oversight, and the ability to build a high-performing function from the ground up. What You'll Be Doing (Key Responsibilities): Establish and lead the Block Management department Implement operational systems and CRM processes Oversee all block and estate management activity Manage budgets, service charges, and expenditure Lead, supervise, and support the team Ensure compliance with legislation, health & safety, and lease requirements Handle escalated issues, complaints, and client relationships Oversee major works projects and contractor performance Drive business growth and win new block management contracts What We're Looking For (Skills & Experience): Extensive experience in residential block and estate management Team leadership or departmental management experience Strong knowledge of leasehold legislation and compliance Experience setting up or restructuring property management operations Skilled in implementing systems and process improvements CRM and property management software experience Excellent client relationship, communication, and problem-solving skills Service charge and budget management knowledge ATPI or RICS qualification helpful Full UK driving licence essential What's In It For You? Senior leadership position with full departmental control Opportunity to build and shape a new block management function Autonomy to implement systems and processes Portfolio and client base growth responsibility Competitive salary and benefits package Career progression opportunities Varied and high-responsibility workload Ready to take the next step in your property career? If you are interested in this Head of Block Management role, please contact the Property Recruitment Team at Worth Recruiting today, quoting reference: WR 82044 . About Your Application: Response Time: We receive a great many applications and respond as quickly as possible. If you have not heard from us within 48 working hours, please assume that on this occasion your application has not been successful. Data Protection: Worth Recruiting is acting as a recruitment agency in relation to this position. By submitting your application, you consent to Worth Recruiting processing and storing your data for the purposes of your job search. For more information, please see our privacy policy on our website. Confidentiality: All communications with Worth Recruiting are completely confidential. We will always need to speak with you before we are able to submit your CV to our client. Please Note: This vacancy summary is intended as a general guide only and should not be used as a definitive job description. Our client's job description, including details like the salary, may change without prior notice and in any case may be influenced by the skills, qualifications, previous experience, attitude, and ability of a candidate. About Worth Recruiting: Worth Recruiting provides a bespoke recruitment service to the Property Industry offering roles in Estate Agency, Lettings, Commercial Property, Surveying, Property Management, Financial Services, and Prop Tech . Find out more at: worthrecruiting.me. Job Reference: WR 82044 - Head of Block Management - Property Management
Apr 08, 2026
Full time
Contact name: Emily Bradnick, Gareth Vaughan, Guy Hodge, Jake Churchill, Luke Bradnick Phone number: Phone number: Worth Recruiting - Property Industry Recruitment Job Title: HEAD OF BLOCK MANAGEMENT - Property Management Location: Bognor Regis, PO21 Salary: £60,000 per annum Position: Permanent, Full-Time / Hybrid Reference: WR 82044 WANTED! HEAD OF BLOCK MANAGEMENT An experienced Senior Block Management professional is required to help develop and lead a new division within a proactive Property Management company: Implement systems, manage compliance and major works, win new business, and oversee full block portfolio operations. This is an exceptional opportunity for an experienced Block Manager to be part of an expanding and dynamic property company in the Sussex area. This is a pivotal leadership role where you will take full responsibility for creating and running the block management department. You will set up structures and processes, implement and refine CRM and management systems, grow the portfolio, and manage a team handling complex developments and client relationships. The role requires strong leasehold knowledge, operational oversight, and the ability to build a high-performing function from the ground up. What You'll Be Doing (Key Responsibilities): Establish and lead the Block Management department Implement operational systems and CRM processes Oversee all block and estate management activity Manage budgets, service charges, and expenditure Lead, supervise, and support the team Ensure compliance with legislation, health & safety, and lease requirements Handle escalated issues, complaints, and client relationships Oversee major works projects and contractor performance Drive business growth and win new block management contracts What We're Looking For (Skills & Experience): Extensive experience in residential block and estate management Team leadership or departmental management experience Strong knowledge of leasehold legislation and compliance Experience setting up or restructuring property management operations Skilled in implementing systems and process improvements CRM and property management software experience Excellent client relationship, communication, and problem-solving skills Service charge and budget management knowledge ATPI or RICS qualification helpful Full UK driving licence essential What's In It For You? Senior leadership position with full departmental control Opportunity to build and shape a new block management function Autonomy to implement systems and processes Portfolio and client base growth responsibility Competitive salary and benefits package Career progression opportunities Varied and high-responsibility workload Ready to take the next step in your property career? If you are interested in this Head of Block Management role, please contact the Property Recruitment Team at Worth Recruiting today, quoting reference: WR 82044 . About Your Application: Response Time: We receive a great many applications and respond as quickly as possible. If you have not heard from us within 48 working hours, please assume that on this occasion your application has not been successful. Data Protection: Worth Recruiting is acting as a recruitment agency in relation to this position. By submitting your application, you consent to Worth Recruiting processing and storing your data for the purposes of your job search. For more information, please see our privacy policy on our website. Confidentiality: All communications with Worth Recruiting are completely confidential. We will always need to speak with you before we are able to submit your CV to our client. Please Note: This vacancy summary is intended as a general guide only and should not be used as a definitive job description. Our client's job description, including details like the salary, may change without prior notice and in any case may be influenced by the skills, qualifications, previous experience, attitude, and ability of a candidate. About Worth Recruiting: Worth Recruiting provides a bespoke recruitment service to the Property Industry offering roles in Estate Agency, Lettings, Commercial Property, Surveying, Property Management, Financial Services, and Prop Tech . Find out more at: worthrecruiting.me. Job Reference: WR 82044 - Head of Block Management - Property Management
Contact name: Emily Bradnick, Gareth Vaughan, Guy Hodge, Jake Churchill, Luke Bradnick Phone number: Phone number: Worth Recruiting - Property Industry Recruitment Job Title: HEAD OF BLOCK MANAGEMENT - Property Management Location: Bognor Regis, PO21 Salary: £60,000 per annum Position: Permanent, Full-Time / Hybrid Reference: WR82044 WANTED! HEAD OF BLOCK MANAGEMENT An experienced Senior Block Management professional is required to help develop and lead a new division within a proactive Property Management company: Implement systems, manage compliance and major works, win new business, and oversee full block portfolio operations. This is an exceptional opportunity for an experienced Block Manager to be part of an expanding and dynamic property company in the Sussex area. This is a pivotal leadership role where you will take full responsibility for creating and running the block management department. You will set up structures and processes, implement and refine CRM and management systems, grow the portfolio, and manage a team handling complex developments and client relationships. The role requires strong leasehold knowledge, operational oversight, and the ability to build a high-performing function from the ground up. What You'll Be Doing (Key Responsibilities) Establish and lead the Block Management department Implement operational systems and CRM processes Oversee all block and estate management activity Manage budgets, service charges, and expenditure Lead, supervise, and support the team Ensure compliance with legislation, health & safety, and lease requirements Handle escalated issues, complaints, and client relationships Oversee major works projects and contractor performance Drive business growth and win new block management contracts What We're Looking For (Skills & Experience) Extensive experience in residential block and estate management Team leadership or departmental management experience Strong knowledge of leasehold legislation and compliance Experience setting up or restructuring property management operations Skilled in implementing systems and process improvements CRM and property management software experience Excellent client relationship, communication, and problem-solving skills Service charge and budget management knowledge ATPI or RICS qualification helpful Full UK driving licence essential What's In It For You? Senior leadership position with full departmental control Opportunity to build and shape a new block management function Autonomy to implement systems and processes Portfolio and client base growth responsibility Competitive salary and benefits package Career progression opportunities Varied and high-responsibility workload Ready to take the next step in your property career? If you are interested in this Head of Block Management role, please contact the Property Recruitment Team at Worth Recruiting today, quoting reference: WR82044. About Your Application Response Time: We receive a great many applications and respond as quickly as possible. If you have not heard from us within 48 working hours, please assume that on this occasion your application has not been successful. Data Protection: Worth Recruiting is acting as a recruitment agency in relation to this position. By submitting your application, you consent to Worth Recruiting processing and storing your data for the purposes of your job search. For more information, please see our privacy policy on our website. Confidentiality: All communications with Worth Recruiting are completely confidential. We will always need to speak with you before we are able to submit your CV to our client. Please Note: This vacancy summary is intended as a general guide only and should not be used as a definitive job description. Our client's job description, including details like the salary, may change without prior notice and in any case may be influenced by the skills, qualifications, previous experience, attitude, and ability of a candidate. About Worth Recruiting Worth Recruiting provides a bespoke recruitment service to the Property Industry offering roles in Estate Agency, Lettings, Commercial Property, Surveying, Property Management, Financial Services, and Prop Tech. Find out more at: worthrecruiting.me. Job Reference: WR82044 - Head of Block Management - Property Management
Apr 08, 2026
Full time
Contact name: Emily Bradnick, Gareth Vaughan, Guy Hodge, Jake Churchill, Luke Bradnick Phone number: Phone number: Worth Recruiting - Property Industry Recruitment Job Title: HEAD OF BLOCK MANAGEMENT - Property Management Location: Bognor Regis, PO21 Salary: £60,000 per annum Position: Permanent, Full-Time / Hybrid Reference: WR82044 WANTED! HEAD OF BLOCK MANAGEMENT An experienced Senior Block Management professional is required to help develop and lead a new division within a proactive Property Management company: Implement systems, manage compliance and major works, win new business, and oversee full block portfolio operations. This is an exceptional opportunity for an experienced Block Manager to be part of an expanding and dynamic property company in the Sussex area. This is a pivotal leadership role where you will take full responsibility for creating and running the block management department. You will set up structures and processes, implement and refine CRM and management systems, grow the portfolio, and manage a team handling complex developments and client relationships. The role requires strong leasehold knowledge, operational oversight, and the ability to build a high-performing function from the ground up. What You'll Be Doing (Key Responsibilities) Establish and lead the Block Management department Implement operational systems and CRM processes Oversee all block and estate management activity Manage budgets, service charges, and expenditure Lead, supervise, and support the team Ensure compliance with legislation, health & safety, and lease requirements Handle escalated issues, complaints, and client relationships Oversee major works projects and contractor performance Drive business growth and win new block management contracts What We're Looking For (Skills & Experience) Extensive experience in residential block and estate management Team leadership or departmental management experience Strong knowledge of leasehold legislation and compliance Experience setting up or restructuring property management operations Skilled in implementing systems and process improvements CRM and property management software experience Excellent client relationship, communication, and problem-solving skills Service charge and budget management knowledge ATPI or RICS qualification helpful Full UK driving licence essential What's In It For You? Senior leadership position with full departmental control Opportunity to build and shape a new block management function Autonomy to implement systems and processes Portfolio and client base growth responsibility Competitive salary and benefits package Career progression opportunities Varied and high-responsibility workload Ready to take the next step in your property career? If you are interested in this Head of Block Management role, please contact the Property Recruitment Team at Worth Recruiting today, quoting reference: WR82044. About Your Application Response Time: We receive a great many applications and respond as quickly as possible. If you have not heard from us within 48 working hours, please assume that on this occasion your application has not been successful. Data Protection: Worth Recruiting is acting as a recruitment agency in relation to this position. By submitting your application, you consent to Worth Recruiting processing and storing your data for the purposes of your job search. For more information, please see our privacy policy on our website. Confidentiality: All communications with Worth Recruiting are completely confidential. We will always need to speak with you before we are able to submit your CV to our client. Please Note: This vacancy summary is intended as a general guide only and should not be used as a definitive job description. Our client's job description, including details like the salary, may change without prior notice and in any case may be influenced by the skills, qualifications, previous experience, attitude, and ability of a candidate. About Worth Recruiting Worth Recruiting provides a bespoke recruitment service to the Property Industry offering roles in Estate Agency, Lettings, Commercial Property, Surveying, Property Management, Financial Services, and Prop Tech. Find out more at: worthrecruiting.me. Job Reference: WR82044 - Head of Block Management - Property Management
A leading estate agency in London seeks a Property Manager to oversee a portfolio of residential lettings. Your role will involve managing landlord-tenant relations, coordinating repairs, and ensuring compliance with legislation. Ideal candidates will be organized communicators with leadership potential, and prior property management experience is preferred. This permanent position offers competitive salary, commission opportunities, and pathways to advancement within the company, providing a supportive work environment.
Apr 06, 2026
Full time
A leading estate agency in London seeks a Property Manager to oversee a portfolio of residential lettings. Your role will involve managing landlord-tenant relations, coordinating repairs, and ensuring compliance with legislation. Ideal candidates will be organized communicators with leadership potential, and prior property management experience is preferred. This permanent position offers competitive salary, commission opportunities, and pathways to advancement within the company, providing a supportive work environment.
Job Title: Property Manager Location: The Acorn Group Head Office - Bromley, Kent Brand: Acorn Salary: From £28,000 to £32,000 per annum, plus commission. Hours: Monday to Friday from 8:45am to 5:30pm (hybrid position working two days a week from home on successful completion of a 6 months probation period.) About The Acorn Group: Renowned as market leaders, The Acorn Group is London's largest multi-brand estate agency. We offer our clients the best brands, with the best people, in the best locations and in 2022 we were acquired by LRG. Job Summary and Key Responsibilities As a Property Manager you will be tasked with managing a large portfolio of residential lettings properties; delivering a fast, effective, and professional service that we promise to deliver to our Landlords. The environment is fast paced, and you need to be conscientious, hardworking, and driven to produce results. The position is permanent and will provide opportunity to the right candidate to progress to a senior position in one of London's leading Estate Agencies. Duties will include Managing a property portfolio of private residential tenancies throughout Southeast London and Kent. Liaising with landlords, tenants, tradesmen, service providers and professional advisors. Liaising with lettings negotiators across The Acorn Groups branch network. Arranging and monitoring works and repairs. Preparing tenancy agreements and statutory notices. Carrying out property inspections and reporting to landlords. Pursuing outstanding monthly rental payments. Negotiating terms of tenancy renewals. Mediating between landlords and tenants on any issues or disputes. Handling tenancy deposit returns. Recovery of rent arrears. Service of notices, S21 and S8. Skills required A team player with leadership potential. Previous experience managing a property portfolio would be preferable. Ambitious for career progression. Highly organised. Attention to detail. An excellent communicator. Knowledge of residential lettings legislation. UK Driver's Licence. What we can offer you Proven track record for career growth and advancement within the company Market leading training and ongoing professional development Supportive and collaborative team environment Benefits Excellent opportunities for career progression. Structured training & support. Flexible shift patterns. Opportunity to obtain a professional qualification with PropertyMark (previously ARLA) following successful training period. Use of pool car for company business. Opportunity to earn commission. Generous Holiday allowance, increasing by 1 day per year based on service up to an additional 5 days holiday per year Excellent parental leave & company fertility policy in place. Access to an Employee assistant programme including access to a virtual GP 24/7 and mental health first aiders. Retail discounts. The Acorn Group as part of LRG, are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team, who shares our commitment to excellence in the Real Estate Industry. LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered.
Apr 06, 2026
Full time
Job Title: Property Manager Location: The Acorn Group Head Office - Bromley, Kent Brand: Acorn Salary: From £28,000 to £32,000 per annum, plus commission. Hours: Monday to Friday from 8:45am to 5:30pm (hybrid position working two days a week from home on successful completion of a 6 months probation period.) About The Acorn Group: Renowned as market leaders, The Acorn Group is London's largest multi-brand estate agency. We offer our clients the best brands, with the best people, in the best locations and in 2022 we were acquired by LRG. Job Summary and Key Responsibilities As a Property Manager you will be tasked with managing a large portfolio of residential lettings properties; delivering a fast, effective, and professional service that we promise to deliver to our Landlords. The environment is fast paced, and you need to be conscientious, hardworking, and driven to produce results. The position is permanent and will provide opportunity to the right candidate to progress to a senior position in one of London's leading Estate Agencies. Duties will include Managing a property portfolio of private residential tenancies throughout Southeast London and Kent. Liaising with landlords, tenants, tradesmen, service providers and professional advisors. Liaising with lettings negotiators across The Acorn Groups branch network. Arranging and monitoring works and repairs. Preparing tenancy agreements and statutory notices. Carrying out property inspections and reporting to landlords. Pursuing outstanding monthly rental payments. Negotiating terms of tenancy renewals. Mediating between landlords and tenants on any issues or disputes. Handling tenancy deposit returns. Recovery of rent arrears. Service of notices, S21 and S8. Skills required A team player with leadership potential. Previous experience managing a property portfolio would be preferable. Ambitious for career progression. Highly organised. Attention to detail. An excellent communicator. Knowledge of residential lettings legislation. UK Driver's Licence. What we can offer you Proven track record for career growth and advancement within the company Market leading training and ongoing professional development Supportive and collaborative team environment Benefits Excellent opportunities for career progression. Structured training & support. Flexible shift patterns. Opportunity to obtain a professional qualification with PropertyMark (previously ARLA) following successful training period. Use of pool car for company business. Opportunity to earn commission. Generous Holiday allowance, increasing by 1 day per year based on service up to an additional 5 days holiday per year Excellent parental leave & company fertility policy in place. Access to an Employee assistant programme including access to a virtual GP 24/7 and mental health first aiders. Retail discounts. The Acorn Group as part of LRG, are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team, who shares our commitment to excellence in the Real Estate Industry. LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered.
