Service Manager - Homefinder Salary: £41,771 - £46,142 per annum Full Time. Permanent Location: Somerset About the job Some key information Salary: £41,771 - £46,142 per annum (Grade 9) Annual leave: 30 days' annual leave, plus bank holidays Hours: Permanent, Full-time (37 hours) role Location: Based at one of our offices in Bridgwater, Shepton Mallet, Taunton or Yeovil Hybrid working: Flexible working arrangements to support work-life balance Regretfully, we are unable to offer sponsorship for this role. We are only able to proceed with candidates who already have the right to work in the UK without the need for visa sponsorship. What will I be doing? As a Service Manager for Choice Based Lettings, you'll lead our dedicated teams to ensure the smooth and efficient delivery of the Homefinder service across Somerset. This pivotal role provides strong operational leadership, ensuring resources are used effectively, demand is well managed, and statutory and partnership timescales are met. We're working to improve the lives of people in Somerset - and you'll be a key part of that. Your day-to-day work will involve: Providing leadership for the Homefinder service, ensuring policies are followed and developed appropriately. Leading the Choice Based Lettings Working Group, driving improvements and fair allocation processes. Acting as the escalation point for complex cases, including reviews and complaints. Building strong relationships with partners and representing the service at key meetings. Managing and developing staff, supporting a positive and effective team culture. Taking an operational lead in MP and Councillor liaison What kind of experience or qualifications do I need? We offer ongoing support, training and guidance to help you be the best you can be, but it will really help if you have: Comprehensive understanding of housing legislation, Homefinder policies and the Choice Based Lettings process. Strong partnership working skills, with the ability to influence and collaborate with internal teams, Registered Providers and multi agency partners. Experience leading or supervising staff, with the ability to motivate, support and develop a high performing team. Excellent communication, organisational and decision making skills. Strong problem solving and conflict resolution abilities, with experience handling complex customer cases or complaints. We're proud to be here for the people of Somerset, and that means everyone in Somerset. An important part of this is ensuring that we are as diverse and inclusive as the people and communities we serve. We welcome applications from a diverse range of backgrounds and experiences to enrich our team. You can always contact the hiring manager for a chat if there's anything you want to talk about before you apply. What's in it for me? We are proud to offer an environment that is supportive and rewarding, working as part of a team who are passionate about the work they do to improve the lives of people in Somerset. We offer great training and development opportunities, with supportive management. As well as this, we have some fantastic employee benefits available: We promote a healthy work-life balance and offer flexible working arrangements wherever possible, including working from home. Generous annual leave allowance, with the opportunity to purchase additional leave Staff discounts in gyms. Employee Assistance for the times you may need some support and a variety of employee wellbeing services. Auto enrolment onto our generous Pension Scheme and optional pension enhancement through our Additional Voluntary Contribution scheme. A Flexible Benefits Scheme via salary sacrifice to obtain a cycle for work and health screenings. My Staff Shop offering discounts in shops, online shopping, restaurants, cinema tickets, insurance benefits and more Anything else I should know? For more information about the role, you can contact Sam Wenden-de-Lira (Head of Service) on When completing your application/CV please provide your full employment history and ensure that any gaps in employment are explained. Please start with your current or most recent employment. This post requires a criminal background check via the Disclosure procedure. If you have all the information you need, just hit the apply button - we can't wait to hear from you. Closing date: 21st of April 2026 Interviews are expected to take place w/c 4th May 2026
Apr 10, 2026
Full time
Service Manager - Homefinder Salary: £41,771 - £46,142 per annum Full Time. Permanent Location: Somerset About the job Some key information Salary: £41,771 - £46,142 per annum (Grade 9) Annual leave: 30 days' annual leave, plus bank holidays Hours: Permanent, Full-time (37 hours) role Location: Based at one of our offices in Bridgwater, Shepton Mallet, Taunton or Yeovil Hybrid working: Flexible working arrangements to support work-life balance Regretfully, we are unable to offer sponsorship for this role. We are only able to proceed with candidates who already have the right to work in the UK without the need for visa sponsorship. What will I be doing? As a Service Manager for Choice Based Lettings, you'll lead our dedicated teams to ensure the smooth and efficient delivery of the Homefinder service across Somerset. This pivotal role provides strong operational leadership, ensuring resources are used effectively, demand is well managed, and statutory and partnership timescales are met. We're working to improve the lives of people in Somerset - and you'll be a key part of that. Your day-to-day work will involve: Providing leadership for the Homefinder service, ensuring policies are followed and developed appropriately. Leading the Choice Based Lettings Working Group, driving improvements and fair allocation processes. Acting as the escalation point for complex cases, including reviews and complaints. Building strong relationships with partners and representing the service at key meetings. Managing and developing staff, supporting a positive and effective team culture. Taking an operational lead in MP and Councillor liaison What kind of experience or qualifications do I need? We offer ongoing support, training and guidance to help you be the best you can be, but it will really help if you have: Comprehensive understanding of housing legislation, Homefinder policies and the Choice Based Lettings process. Strong partnership working skills, with the ability to influence and collaborate with internal teams, Registered Providers and multi agency partners. Experience leading or supervising staff, with the ability to motivate, support and develop a high performing team. Excellent communication, organisational and decision making skills. Strong problem solving and conflict resolution abilities, with experience handling complex customer cases or complaints. We're proud to be here for the people of Somerset, and that means everyone in Somerset. An important part of this is ensuring that we are as diverse and inclusive as the people and communities we serve. We welcome applications from a diverse range of backgrounds and experiences to enrich our team. You can always contact the hiring manager for a chat if there's anything you want to talk about before you apply. What's in it for me? We are proud to offer an environment that is supportive and rewarding, working as part of a team who are passionate about the work they do to improve the lives of people in Somerset. We offer great training and development opportunities, with supportive management. As well as this, we have some fantastic employee benefits available: We promote a healthy work-life balance and offer flexible working arrangements wherever possible, including working from home. Generous annual leave allowance, with the opportunity to purchase additional leave Staff discounts in gyms. Employee Assistance for the times you may need some support and a variety of employee wellbeing services. Auto enrolment onto our generous Pension Scheme and optional pension enhancement through our Additional Voluntary Contribution scheme. A Flexible Benefits Scheme via salary sacrifice to obtain a cycle for work and health screenings. My Staff Shop offering discounts in shops, online shopping, restaurants, cinema tickets, insurance benefits and more Anything else I should know? For more information about the role, you can contact Sam Wenden-de-Lira (Head of Service) on When completing your application/CV please provide your full employment history and ensure that any gaps in employment are explained. Please start with your current or most recent employment. This post requires a criminal background check via the Disclosure procedure. If you have all the information you need, just hit the apply button - we can't wait to hear from you. Closing date: 21st of April 2026 Interviews are expected to take place w/c 4th May 2026
Clarion Housing Group Limited
Borehamwood, Hertfordshire
Salary: £28,544 to £33,022 (pro rata) per annum Location: Borehamwood, Oaks Court Hours: Part time - 18.5 hours per week - hybrid working arrangement Contract Type: Secondment/Fixed term contract - 6 months (Internal candidates - before applying for this post please check that you are eligible for a 6-month secondment) We're recruiting for Regional Housing Administrator to join our team in Borehamwood. You'll be responsible for delivering a highly customer-focused, effective and efficient regional administration service to our Neighbourhood Team. You'll be required to report any communal repairs to contractors, maintaining relevant records, and action gas safety processes, liaising with contractors and raising Purchase Orders. We'll look to you to maintain garage tenancy records, process lettings and terminations maximising income collection and liaising with colleagues on inspections. You'll already have previous experience in a customer service environment and a demonstrable commitment to delivering excellent customer service. You'll be able to write clear, accurate and concise records, often analysing data from a variety of sources and be able to prioritise your busy workload as required. If this sounds like an opportunity for you then take a look at the full role profile for more information click here or please visit our website. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more here or please visit our website. Closing Date: Sunday 12th April 2026 at midnight This is a hybrid role based in our Borehamwood office, requiring you to work in the office one day a week. You'll split your time between working from home and the office, specific days will be agreed with your line manager. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process.
Apr 08, 2026
Full time
Salary: £28,544 to £33,022 (pro rata) per annum Location: Borehamwood, Oaks Court Hours: Part time - 18.5 hours per week - hybrid working arrangement Contract Type: Secondment/Fixed term contract - 6 months (Internal candidates - before applying for this post please check that you are eligible for a 6-month secondment) We're recruiting for Regional Housing Administrator to join our team in Borehamwood. You'll be responsible for delivering a highly customer-focused, effective and efficient regional administration service to our Neighbourhood Team. You'll be required to report any communal repairs to contractors, maintaining relevant records, and action gas safety processes, liaising with contractors and raising Purchase Orders. We'll look to you to maintain garage tenancy records, process lettings and terminations maximising income collection and liaising with colleagues on inspections. You'll already have previous experience in a customer service environment and a demonstrable commitment to delivering excellent customer service. You'll be able to write clear, accurate and concise records, often analysing data from a variety of sources and be able to prioritise your busy workload as required. If this sounds like an opportunity for you then take a look at the full role profile for more information click here or please visit our website. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more here or please visit our website. Closing Date: Sunday 12th April 2026 at midnight This is a hybrid role based in our Borehamwood office, requiring you to work in the office one day a week. You'll split your time between working from home and the office, specific days will be agreed with your line manager. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process.
A leading property management company in Glasgow is seeking a Portfolio Manager to support landlords and tenants throughout the lettings journey. The role involves managing a property portfolio, conducting inspections, and solving problems effectively. Candidates should possess strong decision-making skills and a people-first mindset. This full-time position includes excellent benefits like 32 days of annual leave, pension contributions, and bonus opportunities, and offers a salary of £30,010.00 - £33,120.00 per year.
Apr 08, 2026
Full time
A leading property management company in Glasgow is seeking a Portfolio Manager to support landlords and tenants throughout the lettings journey. The role involves managing a property portfolio, conducting inspections, and solving problems effectively. Candidates should possess strong decision-making skills and a people-first mindset. This full-time position includes excellent benefits like 32 days of annual leave, pension contributions, and bonus opportunities, and offers a salary of £30,010.00 - £33,120.00 per year.
We're looking for an enthusiastic Rural Practice Chartered Surveyor to join our Land & Estates team, working across the Buckinghamshire, Oxfordshire and Berkshire area, with a particular focus on the diverse portfolios at West Oxfordshire, Thames Valley and Cliveden. In this role, you'll support the day to day management of our let estate portfolio while providing expert technical advice to colleagues on a wide range of land management matters. You'll be part of a friendly and skilled team of estate managers, building surveyors and lettings specialists who collectively care for our extensive land and property holdings across Buckinghamshire, Oxfordshire and Berkshire. We are seeking someone with strong rural surveying skills, an entrepreneurial mindset and a genuine passion for nature conservation. You'll play a key role in helping us deliver our People and Nature Thriving strategy-shaping positive change in the rural landscape and offering trusted, up to date guidance to colleagues across the Trust. This position is based at the Coleshill Estate Office (SN6 7PT), where you'll be working alongside both the local estate team and the wider National Trust staff community at West Oxfordshire. A full UK driving licence and access to your own vehicle are essential due to travel requirements (mileage claimable). What it's like to work here The management of our tenancies and assets, together with the relationships we have with our tenants, underpins our national £40m+ annual rental income and is absolutely essential to the delivery of our conservation work. We've recently redefined our strategy and made some revolutionary changes to significantly increase the outcome we want to deliver for nature and people. If you join our team, you'll build on these strong foundations and take on unique, interesting case work and associated projects that will shape the future of the UK's biggest private landowner and the properties it owns and protects. As this role principally covers the West Oxfordshire, Cliveden and Thames Valley, your contractual place of work will be the Coleshill Estate Office. Our hybrid working policy means you can balance office and home working with site visits and meetings at other National Trust places. We'll talk about this in more detail at interview, but you should expect to be at a National Trust site for 40-60% of your working week. We're supportive of hybrid working with time split between home, Coleshill Estate Office and our property offices. What you'll be doing If you thrive on variety and enjoy delivering highquality professional work, this role offers the chance to make a meaningful and lasting difference across diverse property portfolios. You'll step into a position where no two days are the same, contributing to essential daytoday estate management and helping shape how our land and assets are cared for into the future. You'll be involved in delivering a range of work, which on a day-to-day basis might include: commercial lettings; management of agricultural tenancies and agri-environment schemes on in hand land; woodland creation and management; access rights and boundary disputes; work with restrictive covenants; managing commons and working with commoners; easements and wayleaves; and occasional acquisitions and disposals. Whilst working with our structured governance framework, we need you to be an effective and convincing champion of best practice. As part of the Land and Estates team, you'll bring a range of skills to ensure we safeguard and effectively manage our land better for nature and build on the relationships we have with our tenants. You'll provide insightful advice, and considerate stakeholder management, and have forward thinking approaches to managing and conserving our land and buildings. Who we're looking for: A member of the Royal Institution of Chartered Surveyors (RICS) Knowledge of land use, agriculture, asset management, land management, environmental issues, conservation and sustainable development and understand how that translates to National Trust Strategy Strong verbal and written communication skills including influencing and negotiation The ability to analyse, interpret and resolve rural surveying problems using technical knowledge to implement workable solutions Strong demonstrable consulting skills of listening, building trust and acting to deliver a high-quality service The ability to work as part of a team to achieve the best results, demonstrating best practice and sharing ideas and thinking Demonstrates practical experience collaborating within structured project teams to achieve shared objectives. Understanding team dynamics, contributing effectively to collective goals, and adapting to different roles and responsibilities within a project environment. The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme (for roles that meet the salary criteria) Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places
Apr 08, 2026
Full time
We're looking for an enthusiastic Rural Practice Chartered Surveyor to join our Land & Estates team, working across the Buckinghamshire, Oxfordshire and Berkshire area, with a particular focus on the diverse portfolios at West Oxfordshire, Thames Valley and Cliveden. In this role, you'll support the day to day management of our let estate portfolio while providing expert technical advice to colleagues on a wide range of land management matters. You'll be part of a friendly and skilled team of estate managers, building surveyors and lettings specialists who collectively care for our extensive land and property holdings across Buckinghamshire, Oxfordshire and Berkshire. We are seeking someone with strong rural surveying skills, an entrepreneurial mindset and a genuine passion for nature conservation. You'll play a key role in helping us deliver our People and Nature Thriving strategy-shaping positive change in the rural landscape and offering trusted, up to date guidance to colleagues across the Trust. This position is based at the Coleshill Estate Office (SN6 7PT), where you'll be working alongside both the local estate team and the wider National Trust staff community at West Oxfordshire. A full UK driving licence and access to your own vehicle are essential due to travel requirements (mileage claimable). What it's like to work here The management of our tenancies and assets, together with the relationships we have with our tenants, underpins our national £40m+ annual rental income and is absolutely essential to the delivery of our conservation work. We've recently redefined our strategy and made some revolutionary changes to significantly increase the outcome we want to deliver for nature and people. If you join our team, you'll build on these strong foundations and take on unique, interesting case work and associated projects that will shape the future of the UK's biggest private landowner and the properties it owns and protects. As this role principally covers the West Oxfordshire, Cliveden and Thames Valley, your contractual place of work will be the Coleshill Estate Office. Our hybrid working policy means you can balance office and home working with site visits and meetings at other National Trust places. We'll talk about this in more detail at interview, but you should expect to be at a National Trust site for 40-60% of your working week. We're supportive of hybrid working with time split between home, Coleshill Estate Office and our property offices. What you'll be doing If you thrive on variety and enjoy delivering highquality professional work, this role offers the chance to make a meaningful and lasting difference across diverse property portfolios. You'll step into a position where no two days are the same, contributing to essential daytoday estate management and helping shape how our land and assets are cared for into the future. You'll be involved in delivering a range of work, which on a day-to-day basis might include: commercial lettings; management of agricultural tenancies and agri-environment schemes on in hand land; woodland creation and management; access rights and boundary disputes; work with restrictive covenants; managing commons and working with commoners; easements and wayleaves; and occasional acquisitions and disposals. Whilst working with our structured governance framework, we need you to be an effective and convincing champion of best practice. As part of the Land and Estates team, you'll bring a range of skills to ensure we safeguard and effectively manage our land better for nature and build on the relationships we have with our tenants. You'll provide insightful advice, and considerate stakeholder management, and have forward thinking approaches to managing and conserving our land and buildings. Who we're looking for: A member of the Royal Institution of Chartered Surveyors (RICS) Knowledge of land use, agriculture, asset management, land management, environmental issues, conservation and sustainable development and understand how that translates to National Trust Strategy Strong verbal and written communication skills including influencing and negotiation The ability to analyse, interpret and resolve rural surveying problems using technical knowledge to implement workable solutions Strong demonstrable consulting skills of listening, building trust and acting to deliver a high-quality service The ability to work as part of a team to achieve the best results, demonstrating best practice and sharing ideas and thinking Demonstrates practical experience collaborating within structured project teams to achieve shared objectives. Understanding team dynamics, contributing effectively to collective goals, and adapting to different roles and responsibilities within a project environment. The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme (for roles that meet the salary criteria) Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places
Contact name: Emily Bradnick, Gareth Vaughan, Guy Hodge, Jake Churchill, Luke Bradnick Phone number: Phone number: Worth Recruiting - Property Industry Recruitment Job Title: HEAD OF BLOCK MANAGEMENT - Property Management Location: Bognor Regis, PO21 Salary: £60,000 per annum Position: Permanent, Full-Time / Hybrid Reference: WR 82044 WANTED! HEAD OF BLOCK MANAGEMENT An experienced Senior Block Management professional is required to help develop and lead a new division within a proactive Property Management company: Implement systems, manage compliance and major works, win new business, and oversee full block portfolio operations. This is an exceptional opportunity for an experienced Block Manager to be part of an expanding and dynamic property company in the Sussex area. This is a pivotal leadership role where you will take full responsibility for creating and running the block management department. You will set up structures and processes, implement and refine CRM and management systems, grow the portfolio, and manage a team handling complex developments and client relationships. The role requires strong leasehold knowledge, operational oversight, and the ability to build a high-performing function from the ground up. What You'll Be Doing (Key Responsibilities): Establish and lead the Block Management department Implement operational systems and CRM processes Oversee all block and estate management activity Manage budgets, service charges, and expenditure Lead, supervise, and support the team Ensure compliance with legislation, health & safety, and lease requirements Handle escalated issues, complaints, and client relationships Oversee major works projects and contractor performance Drive business growth and win new block management contracts What We're Looking For (Skills & Experience): Extensive experience in residential block and estate management Team leadership or departmental management experience Strong knowledge of leasehold legislation and compliance Experience setting up or restructuring property management operations Skilled in implementing systems and process improvements CRM and property management software experience Excellent client relationship, communication, and problem-solving skills Service charge and budget management knowledge ATPI or RICS qualification helpful Full UK driving licence essential What's In It For You? Senior leadership position with full departmental control Opportunity to build and shape a new block management function Autonomy to implement systems and processes Portfolio and client base growth responsibility Competitive salary and benefits package Career progression opportunities Varied and high-responsibility workload Ready to take the next step in your property career? If you are interested in this Head of Block Management role, please contact the Property Recruitment Team at Worth Recruiting today, quoting reference: WR 82044 . About Your Application: Response Time: We receive a great many applications and respond as quickly as possible. If you have not heard from us within 48 working hours, please assume that on this occasion your application has not been successful. Data Protection: Worth Recruiting is acting as a recruitment agency in relation to this position. By submitting your application, you consent to Worth Recruiting processing and storing your data for the purposes of your job search. For more information, please see our privacy policy on our website. Confidentiality: All communications with Worth Recruiting are completely confidential. We will always need to speak with you before we are able to submit your CV to our client. Please Note: This vacancy summary is intended as a general guide only and should not be used as a definitive job description. Our client's job description, including details like the salary, may change without prior notice and in any case may be influenced by the skills, qualifications, previous experience, attitude, and ability of a candidate. About Worth Recruiting: Worth Recruiting provides a bespoke recruitment service to the Property Industry offering roles in Estate Agency, Lettings, Commercial Property, Surveying, Property Management, Financial Services, and Prop Tech . Find out more at: worthrecruiting.me. Job Reference: WR 82044 - Head of Block Management - Property Management
Apr 08, 2026
Full time
Contact name: Emily Bradnick, Gareth Vaughan, Guy Hodge, Jake Churchill, Luke Bradnick Phone number: Phone number: Worth Recruiting - Property Industry Recruitment Job Title: HEAD OF BLOCK MANAGEMENT - Property Management Location: Bognor Regis, PO21 Salary: £60,000 per annum Position: Permanent, Full-Time / Hybrid Reference: WR 82044 WANTED! HEAD OF BLOCK MANAGEMENT An experienced Senior Block Management professional is required to help develop and lead a new division within a proactive Property Management company: Implement systems, manage compliance and major works, win new business, and oversee full block portfolio operations. This is an exceptional opportunity for an experienced Block Manager to be part of an expanding and dynamic property company in the Sussex area. This is a pivotal leadership role where you will take full responsibility for creating and running the block management department. You will set up structures and processes, implement and refine CRM and management systems, grow the portfolio, and manage a team handling complex developments and client relationships. The role requires strong leasehold knowledge, operational oversight, and the ability to build a high-performing function from the ground up. What You'll Be Doing (Key Responsibilities): Establish and lead the Block Management department Implement operational systems and CRM processes Oversee all block and estate management activity Manage budgets, service charges, and expenditure Lead, supervise, and support the team Ensure compliance with legislation, health & safety, and lease requirements Handle escalated issues, complaints, and client relationships Oversee major works projects and contractor performance Drive business growth and win new block management contracts What We're Looking For (Skills & Experience): Extensive experience in residential block and estate management Team leadership or departmental management experience Strong knowledge of leasehold legislation and compliance Experience setting up or restructuring property management operations Skilled in implementing systems and process improvements CRM and property management software experience Excellent client relationship, communication, and problem-solving skills Service charge and budget management knowledge ATPI or RICS qualification helpful Full UK driving licence essential What's In It For You? Senior leadership position with full departmental control Opportunity to build and shape a new block management function Autonomy to implement systems and processes Portfolio and client base growth responsibility Competitive salary and benefits package Career progression opportunities Varied and high-responsibility workload Ready to take the next step in your property career? If you are interested in this Head of Block Management role, please contact the Property Recruitment Team at Worth Recruiting today, quoting reference: WR 82044 . About Your Application: Response Time: We receive a great many applications and respond as quickly as possible. If you have not heard from us within 48 working hours, please assume that on this occasion your application has not been successful. Data Protection: Worth Recruiting is acting as a recruitment agency in relation to this position. By submitting your application, you consent to Worth Recruiting processing and storing your data for the purposes of your job search. For more information, please see our privacy policy on our website. Confidentiality: All communications with Worth Recruiting are completely confidential. We will always need to speak with you before we are able to submit your CV to our client. Please Note: This vacancy summary is intended as a general guide only and should not be used as a definitive job description. Our client's job description, including details like the salary, may change without prior notice and in any case may be influenced by the skills, qualifications, previous experience, attitude, and ability of a candidate. About Worth Recruiting: Worth Recruiting provides a bespoke recruitment service to the Property Industry offering roles in Estate Agency, Lettings, Commercial Property, Surveying, Property Management, Financial Services, and Prop Tech . Find out more at: worthrecruiting.me. Job Reference: WR 82044 - Head of Block Management - Property Management
Contact name: Emily Bradnick, Gareth Vaughan, Guy Hodge, Jake Churchill, Luke Bradnick Phone number: Phone number: Worth Recruiting - Property Industry Recruitment Job Title: HEAD OF BLOCK MANAGEMENT - Property Management Location: Bognor Regis, PO21 Salary: £60,000 per annum Position: Permanent, Full-Time / Hybrid Reference: WR82044 WANTED! HEAD OF BLOCK MANAGEMENT An experienced Senior Block Management professional is required to help develop and lead a new division within a proactive Property Management company: Implement systems, manage compliance and major works, win new business, and oversee full block portfolio operations. This is an exceptional opportunity for an experienced Block Manager to be part of an expanding and dynamic property company in the Sussex area. This is a pivotal leadership role where you will take full responsibility for creating and running the block management department. You will set up structures and processes, implement and refine CRM and management systems, grow the portfolio, and manage a team handling complex developments and client relationships. The role requires strong leasehold knowledge, operational oversight, and the ability to build a high-performing function from the ground up. What You'll Be Doing (Key Responsibilities) Establish and lead the Block Management department Implement operational systems and CRM processes Oversee all block and estate management activity Manage budgets, service charges, and expenditure Lead, supervise, and support the team Ensure compliance with legislation, health & safety, and lease requirements Handle escalated issues, complaints, and client relationships Oversee major works projects and contractor performance Drive business growth and win new block management contracts What We're Looking For (Skills & Experience) Extensive experience in residential block and estate management Team leadership or departmental management experience Strong knowledge of leasehold legislation and compliance Experience setting up or restructuring property management operations Skilled in implementing systems and process improvements CRM and property management software experience Excellent client relationship, communication, and problem-solving skills Service charge and budget management knowledge ATPI or RICS qualification helpful Full UK driving licence essential What's In It For You? Senior leadership position with full departmental control Opportunity to build and shape a new block management function Autonomy to implement systems and processes Portfolio and client base growth responsibility Competitive salary and benefits package Career progression opportunities Varied and high-responsibility workload Ready to take the next step in your property career? If you are interested in this Head of Block Management role, please contact the Property Recruitment Team at Worth Recruiting today, quoting reference: WR82044. About Your Application Response Time: We receive a great many applications and respond as quickly as possible. If you have not heard from us within 48 working hours, please assume that on this occasion your application has not been successful. Data Protection: Worth Recruiting is acting as a recruitment agency in relation to this position. By submitting your application, you consent to Worth Recruiting processing and storing your data for the purposes of your job search. For more information, please see our privacy policy on our website. Confidentiality: All communications with Worth Recruiting are completely confidential. We will always need to speak with you before we are able to submit your CV to our client. Please Note: This vacancy summary is intended as a general guide only and should not be used as a definitive job description. Our client's job description, including details like the salary, may change without prior notice and in any case may be influenced by the skills, qualifications, previous experience, attitude, and ability of a candidate. About Worth Recruiting Worth Recruiting provides a bespoke recruitment service to the Property Industry offering roles in Estate Agency, Lettings, Commercial Property, Surveying, Property Management, Financial Services, and Prop Tech. Find out more at: worthrecruiting.me. Job Reference: WR82044 - Head of Block Management - Property Management
Apr 08, 2026
Full time
Contact name: Emily Bradnick, Gareth Vaughan, Guy Hodge, Jake Churchill, Luke Bradnick Phone number: Phone number: Worth Recruiting - Property Industry Recruitment Job Title: HEAD OF BLOCK MANAGEMENT - Property Management Location: Bognor Regis, PO21 Salary: £60,000 per annum Position: Permanent, Full-Time / Hybrid Reference: WR82044 WANTED! HEAD OF BLOCK MANAGEMENT An experienced Senior Block Management professional is required to help develop and lead a new division within a proactive Property Management company: Implement systems, manage compliance and major works, win new business, and oversee full block portfolio operations. This is an exceptional opportunity for an experienced Block Manager to be part of an expanding and dynamic property company in the Sussex area. This is a pivotal leadership role where you will take full responsibility for creating and running the block management department. You will set up structures and processes, implement and refine CRM and management systems, grow the portfolio, and manage a team handling complex developments and client relationships. The role requires strong leasehold knowledge, operational oversight, and the ability to build a high-performing function from the ground up. What You'll Be Doing (Key Responsibilities) Establish and lead the Block Management department Implement operational systems and CRM processes Oversee all block and estate management activity Manage budgets, service charges, and expenditure Lead, supervise, and support the team Ensure compliance with legislation, health & safety, and lease requirements Handle escalated issues, complaints, and client relationships Oversee major works projects and contractor performance Drive business growth and win new block management contracts What We're Looking For (Skills & Experience) Extensive experience in residential block and estate management Team leadership or departmental management experience Strong knowledge of leasehold legislation and compliance Experience setting up or restructuring property management operations Skilled in implementing systems and process improvements CRM and property management software experience Excellent client relationship, communication, and problem-solving skills Service charge and budget management knowledge ATPI or RICS qualification helpful Full UK driving licence essential What's In It For You? Senior leadership position with full departmental control Opportunity to build and shape a new block management function Autonomy to implement systems and processes Portfolio and client base growth responsibility Competitive salary and benefits package Career progression opportunities Varied and high-responsibility workload Ready to take the next step in your property career? If you are interested in this Head of Block Management role, please contact the Property Recruitment Team at Worth Recruiting today, quoting reference: WR82044. About Your Application Response Time: We receive a great many applications and respond as quickly as possible. If you have not heard from us within 48 working hours, please assume that on this occasion your application has not been successful. Data Protection: Worth Recruiting is acting as a recruitment agency in relation to this position. By submitting your application, you consent to Worth Recruiting processing and storing your data for the purposes of your job search. For more information, please see our privacy policy on our website. Confidentiality: All communications with Worth Recruiting are completely confidential. We will always need to speak with you before we are able to submit your CV to our client. Please Note: This vacancy summary is intended as a general guide only and should not be used as a definitive job description. Our client's job description, including details like the salary, may change without prior notice and in any case may be influenced by the skills, qualifications, previous experience, attitude, and ability of a candidate. About Worth Recruiting Worth Recruiting provides a bespoke recruitment service to the Property Industry offering roles in Estate Agency, Lettings, Commercial Property, Surveying, Property Management, Financial Services, and Prop Tech. Find out more at: worthrecruiting.me. Job Reference: WR82044 - Head of Block Management - Property Management
An established and growing property investment and management business is seeking a full-time Lettings Negotiator / Property Manager to join its team. This is a permanent position working 37.5 hours per week (9:30am - 5:30pm with a 30-minute lunch break), including at least two weekend days per month. The Role The successful candidate will be responsible for a combination of lettings and property management duties, including: Travel and visiting properties in areas such as; Bradford, Leeds, Rochdale, Manchester, Pudsey, Liverpool, Lancaster, Wigan and Chorley You will be required to work from the office in Rochdale for the first 2 weeks before working from home there on. Conducting property viewings Preparing snagging lists and reporting maintenance requirements Completing inventories and check-out reports Managing move-in and move-out appointments Liaising with and instructing contractors Supporting the ongoing management of a residential property portfolio Initially, the role will be office-based. Once fully established in the position, there will be the opportunity for hybrid or home working, with some office attendance required as needed. The business is continuing to expand its portfolio, offering genuine progression opportunities for the right individual. About You - A minimum of 1 years' experience in lettings and/or property management Strong written and verbal communication skills Excellent customer service ability High attention to detail Confidence, resilience, and strong problem-solving skills The ability to work independently and manage their own workload A full, clean driving licence and access to your own vehicle are essential, as the role involves regular travel between properties. (Mileage will be reimbursed in line with standard government guidelines). If you are a meticulous individual with a keen eye for detail and a passion for properties, who will dedicate themselves to ensuring our properties are well maintained, and fully occupied by high calibre and contented tenants, we look forward to hearing from you.
Apr 06, 2026
Full time
An established and growing property investment and management business is seeking a full-time Lettings Negotiator / Property Manager to join its team. This is a permanent position working 37.5 hours per week (9:30am - 5:30pm with a 30-minute lunch break), including at least two weekend days per month. The Role The successful candidate will be responsible for a combination of lettings and property management duties, including: Travel and visiting properties in areas such as; Bradford, Leeds, Rochdale, Manchester, Pudsey, Liverpool, Lancaster, Wigan and Chorley You will be required to work from the office in Rochdale for the first 2 weeks before working from home there on. Conducting property viewings Preparing snagging lists and reporting maintenance requirements Completing inventories and check-out reports Managing move-in and move-out appointments Liaising with and instructing contractors Supporting the ongoing management of a residential property portfolio Initially, the role will be office-based. Once fully established in the position, there will be the opportunity for hybrid or home working, with some office attendance required as needed. The business is continuing to expand its portfolio, offering genuine progression opportunities for the right individual. About You - A minimum of 1 years' experience in lettings and/or property management Strong written and verbal communication skills Excellent customer service ability High attention to detail Confidence, resilience, and strong problem-solving skills The ability to work independently and manage their own workload A full, clean driving licence and access to your own vehicle are essential, as the role involves regular travel between properties. (Mileage will be reimbursed in line with standard government guidelines). If you are a meticulous individual with a keen eye for detail and a passion for properties, who will dedicate themselves to ensuring our properties are well maintained, and fully occupied by high calibre and contented tenants, we look forward to hearing from you.
A leading estate agency in London seeks a Property Manager to oversee a portfolio of residential lettings. Your role will involve managing landlord-tenant relations, coordinating repairs, and ensuring compliance with legislation. Ideal candidates will be organized communicators with leadership potential, and prior property management experience is preferred. This permanent position offers competitive salary, commission opportunities, and pathways to advancement within the company, providing a supportive work environment.
Apr 06, 2026
Full time
A leading estate agency in London seeks a Property Manager to oversee a portfolio of residential lettings. Your role will involve managing landlord-tenant relations, coordinating repairs, and ensuring compliance with legislation. Ideal candidates will be organized communicators with leadership potential, and prior property management experience is preferred. This permanent position offers competitive salary, commission opportunities, and pathways to advancement within the company, providing a supportive work environment.
Job Title: Property Manager Location: The Acorn Group Head Office - Bromley, Kent Brand: Acorn Salary: From £28,000 to £32,000 per annum, plus commission. Hours: Monday to Friday from 8:45am to 5:30pm (hybrid position working two days a week from home on successful completion of a 6 months probation period.) About The Acorn Group: Renowned as market leaders, The Acorn Group is London's largest multi-brand estate agency. We offer our clients the best brands, with the best people, in the best locations and in 2022 we were acquired by LRG. Job Summary and Key Responsibilities As a Property Manager you will be tasked with managing a large portfolio of residential lettings properties; delivering a fast, effective, and professional service that we promise to deliver to our Landlords. The environment is fast paced, and you need to be conscientious, hardworking, and driven to produce results. The position is permanent and will provide opportunity to the right candidate to progress to a senior position in one of London's leading Estate Agencies. Duties will include Managing a property portfolio of private residential tenancies throughout Southeast London and Kent. Liaising with landlords, tenants, tradesmen, service providers and professional advisors. Liaising with lettings negotiators across The Acorn Groups branch network. Arranging and monitoring works and repairs. Preparing tenancy agreements and statutory notices. Carrying out property inspections and reporting to landlords. Pursuing outstanding monthly rental payments. Negotiating terms of tenancy renewals. Mediating between landlords and tenants on any issues or disputes. Handling tenancy deposit returns. Recovery of rent arrears. Service of notices, S21 and S8. Skills required A team player with leadership potential. Previous experience managing a property portfolio would be preferable. Ambitious for career progression. Highly organised. Attention to detail. An excellent communicator. Knowledge of residential lettings legislation. UK Driver's Licence. What we can offer you Proven track record for career growth and advancement within the company Market leading training and ongoing professional development Supportive and collaborative team environment Benefits Excellent opportunities for career progression. Structured training & support. Flexible shift patterns. Opportunity to obtain a professional qualification with PropertyMark (previously ARLA) following successful training period. Use of pool car for company business. Opportunity to earn commission. Generous Holiday allowance, increasing by 1 day per year based on service up to an additional 5 days holiday per year Excellent parental leave & company fertility policy in place. Access to an Employee assistant programme including access to a virtual GP 24/7 and mental health first aiders. Retail discounts. The Acorn Group as part of LRG, are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team, who shares our commitment to excellence in the Real Estate Industry. LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered.
Apr 06, 2026
Full time
Job Title: Property Manager Location: The Acorn Group Head Office - Bromley, Kent Brand: Acorn Salary: From £28,000 to £32,000 per annum, plus commission. Hours: Monday to Friday from 8:45am to 5:30pm (hybrid position working two days a week from home on successful completion of a 6 months probation period.) About The Acorn Group: Renowned as market leaders, The Acorn Group is London's largest multi-brand estate agency. We offer our clients the best brands, with the best people, in the best locations and in 2022 we were acquired by LRG. Job Summary and Key Responsibilities As a Property Manager you will be tasked with managing a large portfolio of residential lettings properties; delivering a fast, effective, and professional service that we promise to deliver to our Landlords. The environment is fast paced, and you need to be conscientious, hardworking, and driven to produce results. The position is permanent and will provide opportunity to the right candidate to progress to a senior position in one of London's leading Estate Agencies. Duties will include Managing a property portfolio of private residential tenancies throughout Southeast London and Kent. Liaising with landlords, tenants, tradesmen, service providers and professional advisors. Liaising with lettings negotiators across The Acorn Groups branch network. Arranging and monitoring works and repairs. Preparing tenancy agreements and statutory notices. Carrying out property inspections and reporting to landlords. Pursuing outstanding monthly rental payments. Negotiating terms of tenancy renewals. Mediating between landlords and tenants on any issues or disputes. Handling tenancy deposit returns. Recovery of rent arrears. Service of notices, S21 and S8. Skills required A team player with leadership potential. Previous experience managing a property portfolio would be preferable. Ambitious for career progression. Highly organised. Attention to detail. An excellent communicator. Knowledge of residential lettings legislation. UK Driver's Licence. What we can offer you Proven track record for career growth and advancement within the company Market leading training and ongoing professional development Supportive and collaborative team environment Benefits Excellent opportunities for career progression. Structured training & support. Flexible shift patterns. Opportunity to obtain a professional qualification with PropertyMark (previously ARLA) following successful training period. Use of pool car for company business. Opportunity to earn commission. Generous Holiday allowance, increasing by 1 day per year based on service up to an additional 5 days holiday per year Excellent parental leave & company fertility policy in place. Access to an Employee assistant programme including access to a virtual GP 24/7 and mental health first aiders. Retail discounts. The Acorn Group as part of LRG, are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team, who shares our commitment to excellence in the Real Estate Industry. LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered.
Contact name: Emily Bradnick, Gareth Vaughan, Guy Hodge, Jake Churchill, Luke Bradnick Phone number: Worth Recruiting - Property Industry Recruitment Job Title: BLOCK MANAGER - Property Manager Location: Whitstable, CT5 Salary: £45,000 per annum Position: Permanent, Full-Time Reference: WR80964 WANTED! An experienced Block (Property) Manager is required to manage a portfolio of residential developments in the Kent area: delivering high service standards, managing agents and contractors, and building strong client and resident relationships. We are recruiting on behalf of a professional property management business who are seeking an experienced Block Manager to oversee a mixed property portfolio. This is a hybrid role with three office days per week. Preferential consideration will be given to applicants who are already responsible for managing their own portfolio and have at least three years' leasehold management experience. A TPI qualification would also be helpful. This position suits a customer focused professional who values accountability, service quality and clear communication. What You'll Be Doing (Key Responsibilities): Overseeing approximately 20-25 blocks (depending on experience and location) Managing purpose built, conversion, new build, mixed use and freehold estates Acting as the main point of contact for leaseholders and residents Arranging and attending site visits and inspections Managing contractors, repairs and maintenance works Preparing and overseeing service charge budgets and expenditure Ensuring statutory and leasehold compliance requirements are met Handling resident queries and resolving issues promptly Building strong working relationships with clients and stakeholders What We're Looking For (Skills & Experience): Minimum 3 years' leasehold / block management experience Currently managing your own property portfolio Strong customer service and client relationship skills Proven ability to build trust and deliver on commitments Organised and methodical approach to workload Clear and professional communication skills Honest, reliable and accountable working style Comfortable managing mixed property types What's In It For You? Salary £32k-£45k depending on experience Hybrid working pattern (3 days office based) Established portfolio from day one Varied Kent based developments Supportive and team focused working culture Long term career opportunity within property management Annual leave 22 + 8 Ready to take the next step in your property career? If you are interested in this Block Manager role, please contact the Property Recruitment Team at Worth Recruiting today, quoting reference: WR80964. About Your Application: Response Time: We receive a great many applications and respond as quickly as possible. If you have not heard from us within 48 working hours, please assume that on this occasion your application has not been successful. Data Protection: Worth Recruiting is acting as a recruitment agency in relation to this position. By submitting your application, you consent to Worth Recruiting processing and storing your data for the purposes of your job search. For more information, please see our privacy policy on our website. Confidentiality: All communications with Worth Recruiting are completely confidential. We will always need to speak with you before we are able to submit your CV to our client. Please Note: This vacancy summary is intended as a general guide only and should NOT be used as a definitive job description. Our job advert, including details of salary, working hours or location may change without notice and in any case, are likely be highly influenced by the skills, qualifications, previous experience, attitude, ability and personal requirements of the candidate. About Worth Recruiting: Worth Recruiting provides a bespoke recruitment service to the Property Industry offering roles in Estate Agency, Lettings, Commercial Property, Surveying, Property Management, Financial Services, and Prop Tech. Find out more at: worthrecruiting.me.
Apr 06, 2026
Full time
Contact name: Emily Bradnick, Gareth Vaughan, Guy Hodge, Jake Churchill, Luke Bradnick Phone number: Worth Recruiting - Property Industry Recruitment Job Title: BLOCK MANAGER - Property Manager Location: Whitstable, CT5 Salary: £45,000 per annum Position: Permanent, Full-Time Reference: WR80964 WANTED! An experienced Block (Property) Manager is required to manage a portfolio of residential developments in the Kent area: delivering high service standards, managing agents and contractors, and building strong client and resident relationships. We are recruiting on behalf of a professional property management business who are seeking an experienced Block Manager to oversee a mixed property portfolio. This is a hybrid role with three office days per week. Preferential consideration will be given to applicants who are already responsible for managing their own portfolio and have at least three years' leasehold management experience. A TPI qualification would also be helpful. This position suits a customer focused professional who values accountability, service quality and clear communication. What You'll Be Doing (Key Responsibilities): Overseeing approximately 20-25 blocks (depending on experience and location) Managing purpose built, conversion, new build, mixed use and freehold estates Acting as the main point of contact for leaseholders and residents Arranging and attending site visits and inspections Managing contractors, repairs and maintenance works Preparing and overseeing service charge budgets and expenditure Ensuring statutory and leasehold compliance requirements are met Handling resident queries and resolving issues promptly Building strong working relationships with clients and stakeholders What We're Looking For (Skills & Experience): Minimum 3 years' leasehold / block management experience Currently managing your own property portfolio Strong customer service and client relationship skills Proven ability to build trust and deliver on commitments Organised and methodical approach to workload Clear and professional communication skills Honest, reliable and accountable working style Comfortable managing mixed property types What's In It For You? Salary £32k-£45k depending on experience Hybrid working pattern (3 days office based) Established portfolio from day one Varied Kent based developments Supportive and team focused working culture Long term career opportunity within property management Annual leave 22 + 8 Ready to take the next step in your property career? If you are interested in this Block Manager role, please contact the Property Recruitment Team at Worth Recruiting today, quoting reference: WR80964. About Your Application: Response Time: We receive a great many applications and respond as quickly as possible. If you have not heard from us within 48 working hours, please assume that on this occasion your application has not been successful. Data Protection: Worth Recruiting is acting as a recruitment agency in relation to this position. By submitting your application, you consent to Worth Recruiting processing and storing your data for the purposes of your job search. For more information, please see our privacy policy on our website. Confidentiality: All communications with Worth Recruiting are completely confidential. We will always need to speak with you before we are able to submit your CV to our client. Please Note: This vacancy summary is intended as a general guide only and should NOT be used as a definitive job description. Our job advert, including details of salary, working hours or location may change without notice and in any case, are likely be highly influenced by the skills, qualifications, previous experience, attitude, ability and personal requirements of the candidate. About Worth Recruiting: Worth Recruiting provides a bespoke recruitment service to the Property Industry offering roles in Estate Agency, Lettings, Commercial Property, Surveying, Property Management, Financial Services, and Prop Tech. Find out more at: worthrecruiting.me.
Area Tenancy Manager - Immediate Start! Hybrid Temp (Ongoing) PAYE £22.41/hr Ltd/Umbrella £29.51/hr 2-3 days per week in office Basic DBS required Are you passionate about supporting communities, improving neighbourhoods, and making a real difference in social housing? We're looking for a proactive, confident Area Tenancy Manager (ATM) to join our Housing team and deliver high-quality tenancy and estate management across a defined patch. What You'll Be Doing Tenancy Management Overseeing the full tenancy lifecycle-from sign-ups to end-of-tenancy Ensuring residents understand and comply with tenancy conditions Investigating tenancy breaches and taking proportionate enforcement action Income & Arrears Management Maximising rental income through effective rent collection Managing arrears with early intervention and tailored support Preventing escalation to legal action wherever possible Anti-Social Behaviour (ASB) Responding to ASB reports and conducting investigations Working with partners like Police & Community Safety teams Taking balanced action including mediation, warnings, and legal steps Estate & Community Management Monitoring estate conditions and raising issues such as safety, repairs, or environmental concerns Liaising with contractors and Estate Services to maintain excellent standards Building positive relationships with residents and community groups Safeguarding & Supporting Vulnerable Residents Identifying vulnerable tenants and making appropriate referrals Using a person-centred approach while balancing enforcement duties Applying strong lone-working awareness and safety protocols Void & Lettings Management Overseeing void turnaround to reduce re-let times Minimising rental loss by ensuring efficient property processes Legal & Compliance Preparing documentation for legal proceedings when required Ensuring work aligns with legislation, policy, and regulatory frameworks Your Impact As an Area Tenancy Manager, you'll play a vital role in: Sustaining successful tenancies Maintaining safe, thriving estates Reducing ASB and protecting communities Maximising income to support essential services Safeguarding vulnerable residents Protecting the Council's housing assets and reputation You will be the key link between tenants and the Council-balancing support, fairness, and enforcement to create stable, safe, well-managed neighbourhoods. What We're Looking For Experience in social housing / tenancy management Confident lone-working & managing vulnerable residents Strong communication, investigation, and problem-solving skills Ability to manage challenging situations with professionalism Knowledge of housing law (desirable but not essential) Additional Details Start Date: ASAP DBS: Basic check required Contract: Ongoing temp Pay: £22.41/hr PAYE £29.51/hr via Ltd/Umbrella Location: Hybrid with 2-3 days in the office Ready to make a difference? Apply now and help shape stronger, safer communities!
Apr 01, 2026
Seasonal
Area Tenancy Manager - Immediate Start! Hybrid Temp (Ongoing) PAYE £22.41/hr Ltd/Umbrella £29.51/hr 2-3 days per week in office Basic DBS required Are you passionate about supporting communities, improving neighbourhoods, and making a real difference in social housing? We're looking for a proactive, confident Area Tenancy Manager (ATM) to join our Housing team and deliver high-quality tenancy and estate management across a defined patch. What You'll Be Doing Tenancy Management Overseeing the full tenancy lifecycle-from sign-ups to end-of-tenancy Ensuring residents understand and comply with tenancy conditions Investigating tenancy breaches and taking proportionate enforcement action Income & Arrears Management Maximising rental income through effective rent collection Managing arrears with early intervention and tailored support Preventing escalation to legal action wherever possible Anti-Social Behaviour (ASB) Responding to ASB reports and conducting investigations Working with partners like Police & Community Safety teams Taking balanced action including mediation, warnings, and legal steps Estate & Community Management Monitoring estate conditions and raising issues such as safety, repairs, or environmental concerns Liaising with contractors and Estate Services to maintain excellent standards Building positive relationships with residents and community groups Safeguarding & Supporting Vulnerable Residents Identifying vulnerable tenants and making appropriate referrals Using a person-centred approach while balancing enforcement duties Applying strong lone-working awareness and safety protocols Void & Lettings Management Overseeing void turnaround to reduce re-let times Minimising rental loss by ensuring efficient property processes Legal & Compliance Preparing documentation for legal proceedings when required Ensuring work aligns with legislation, policy, and regulatory frameworks Your Impact As an Area Tenancy Manager, you'll play a vital role in: Sustaining successful tenancies Maintaining safe, thriving estates Reducing ASB and protecting communities Maximising income to support essential services Safeguarding vulnerable residents Protecting the Council's housing assets and reputation You will be the key link between tenants and the Council-balancing support, fairness, and enforcement to create stable, safe, well-managed neighbourhoods. What We're Looking For Experience in social housing / tenancy management Confident lone-working & managing vulnerable residents Strong communication, investigation, and problem-solving skills Ability to manage challenging situations with professionalism Knowledge of housing law (desirable but not essential) Additional Details Start Date: ASAP DBS: Basic check required Contract: Ongoing temp Pay: £22.41/hr PAYE £29.51/hr via Ltd/Umbrella Location: Hybrid with 2-3 days in the office Ready to make a difference? Apply now and help shape stronger, safer communities!
Housing Manager Cambridge (CB24 9ZR) Permanent Full-Time 35 hours per week Hybrid Working Arrangements the majority of the working week will be office-based with the housing team in Histon, particularly in the first six months (probation period). Thereafter it may be possible to apply for a higher proportion of hybrid working, with the needs of the team and service delivery being the prime consideration. About us: Our client is a charitable housing association and social enterprise helping people and communities in Cambridgeshire. Their mission is to enable people to flourish, delivering a high-quality housing management service to our 3000 rented and shared ownership homes. If you are looking for a truly rewarding role with a very supportive team, then come and join them. About the role: You will: Play a key role in shaping an exceptional housing management service by working alongside the Senior Housing Manager to deliver a truly customer-focused experience Line manage a team of Housing Officers, leading and coaching them to deliver a responsive and proactive service. Work closely alongside your Housing Manager counterpart to promote a culture of continuous improvement. Take ownership of core performance areas including lettings, tenancy management, communal space standards, rental income and service charge delivery ensuring a consistently high standard across all functions. Ensure our client proactively responds to anti-social behaviour, harassment and domestic abuse cases in a responsive and supportive manner, working positively with partner agencies. What is our client looking for? A minimum of two years experience delivering and managing a housing service within a social housing environment. A C hartered Institute of Housing qualification or relevant management qualification is desirable, demonstrating your commitment to professional development. You have strong, up-to-date knowledge of social housing legislation , welfare benefits, housing policy and the wider social issues affecting our customers. Experience in line managing or supporting staff highly desirable, with a natural ability to lead and motivate others Naturally confident and customer focused, you bring excellent communication, relationship building and influencing skills to every interaction Experience of using housing management IT systems and Microsoft Packages and strong numeracy skills. A full UK driving licence, use of a car for work purposes and business insurance. Benefits of working for our client : - Employee discount scheme (retail, leisure, gym membership and fitness equipment) - Doctor Care Anywhere (telehealth service offering private online GP and nurse appointments via video and phone) - Employee Assistance Programme - Cycle to work scheme (salary sacrifice) - One day off a year to volunteer for a charity of your choice - 30 days holiday, increasing to 35 days per annum, inclusive of bank holidays (pro rata for part-time staff), depending on length of service - Holiday purchase scheme- up to 5 days per annum (pro rata for part-time staff) - Company sick pay - 58p per mile business mileage allowance - Refer a friend scheme (£250) - Contributory pension scheme, which both you and our clients contribute to - Enhanced maternity and paternity leave - Flexible Working Policy - Full induction - Comprehensive free training and development opportunities with paid time off - Free DBS (for relevant posts) - Free onsite/nearby parking - Hybrid Working Policy - Flexitime Please note this position is subject to a Basic DBS Disclosure As part of the recruitment and selection process candidates will be required to complete a Personality Profiler CLOSING DATE FOR APPLICATIONS: midnight Sunday 19 April 2026 INTERVIEWS: Thursday 30 April 2026 If you would like an informal discussion about the post, please contact Charlotte Daleworth, Senior Housing Manager
Mar 31, 2026
Full time
Housing Manager Cambridge (CB24 9ZR) Permanent Full-Time 35 hours per week Hybrid Working Arrangements the majority of the working week will be office-based with the housing team in Histon, particularly in the first six months (probation period). Thereafter it may be possible to apply for a higher proportion of hybrid working, with the needs of the team and service delivery being the prime consideration. About us: Our client is a charitable housing association and social enterprise helping people and communities in Cambridgeshire. Their mission is to enable people to flourish, delivering a high-quality housing management service to our 3000 rented and shared ownership homes. If you are looking for a truly rewarding role with a very supportive team, then come and join them. About the role: You will: Play a key role in shaping an exceptional housing management service by working alongside the Senior Housing Manager to deliver a truly customer-focused experience Line manage a team of Housing Officers, leading and coaching them to deliver a responsive and proactive service. Work closely alongside your Housing Manager counterpart to promote a culture of continuous improvement. Take ownership of core performance areas including lettings, tenancy management, communal space standards, rental income and service charge delivery ensuring a consistently high standard across all functions. Ensure our client proactively responds to anti-social behaviour, harassment and domestic abuse cases in a responsive and supportive manner, working positively with partner agencies. What is our client looking for? A minimum of two years experience delivering and managing a housing service within a social housing environment. A C hartered Institute of Housing qualification or relevant management qualification is desirable, demonstrating your commitment to professional development. You have strong, up-to-date knowledge of social housing legislation , welfare benefits, housing policy and the wider social issues affecting our customers. Experience in line managing or supporting staff highly desirable, with a natural ability to lead and motivate others Naturally confident and customer focused, you bring excellent communication, relationship building and influencing skills to every interaction Experience of using housing management IT systems and Microsoft Packages and strong numeracy skills. A full UK driving licence, use of a car for work purposes and business insurance. Benefits of working for our client : - Employee discount scheme (retail, leisure, gym membership and fitness equipment) - Doctor Care Anywhere (telehealth service offering private online GP and nurse appointments via video and phone) - Employee Assistance Programme - Cycle to work scheme (salary sacrifice) - One day off a year to volunteer for a charity of your choice - 30 days holiday, increasing to 35 days per annum, inclusive of bank holidays (pro rata for part-time staff), depending on length of service - Holiday purchase scheme- up to 5 days per annum (pro rata for part-time staff) - Company sick pay - 58p per mile business mileage allowance - Refer a friend scheme (£250) - Contributory pension scheme, which both you and our clients contribute to - Enhanced maternity and paternity leave - Flexible Working Policy - Full induction - Comprehensive free training and development opportunities with paid time off - Free DBS (for relevant posts) - Free onsite/nearby parking - Hybrid Working Policy - Flexitime Please note this position is subject to a Basic DBS Disclosure As part of the recruitment and selection process candidates will be required to complete a Personality Profiler CLOSING DATE FOR APPLICATIONS: midnight Sunday 19 April 2026 INTERVIEWS: Thursday 30 April 2026 If you would like an informal discussion about the post, please contact Charlotte Daleworth, Senior Housing Manager