Join Spicerhaart , the UK's largest independent estate agency group, and play a key role in shaping the future of our people. We are looking for a dynamic and inspiring Lettings Training Manager to lead our training initiatives and elevate performance across our lettings teams. This is an exciting opportunity for someone passionate about developing talent, delivering engaging training programmes, and driving a culture of continuous improvement. In this role, you will empower our colleagues with the knowledge, skills, and confidence they need to succeed in a high-performance environment, ensuring our teams consistently deliver exceptional service to landlords and tenants alike. If you thrive on motivating others, enjoy creating impactful learning experiences, and want to make a real difference within a growing and ambitious organisation, we'd love to hear from you Residential Lettings Training Manager Role Overview The role is responsible for designing and delivering effective, engaging training for all colleagues across Spicerhaart, aligned with the company's vision and strategic goals. We recognise that continuous learning is essential to sustaining a high-performance culture, and that ineffective training or gaps in knowledge of processes and procedures can create significant risks to the business. What is on offer to you? Based in our Head Office in Colchester Hybrid Working A basic salary of up to £35,000 per year (DOE) A Company Car What will you do? Responsible for the design, development and delivery of training programmes within Spicerhaart to facilitate and improve performance in residential lettings, property management and customer experience. Deliver Training Programmes for Spicerhaarts people to meet with all aspects of procedural compliance and legislative requirements Develop and maintain training manuals and documentation ensuring they reflect current company policy and legislative requirements Support other departments in their development and upkeep of Operations Manuals. Review training materials ensuring activities provide learning that enables improved knowledge, skills and ability within Spicerhaart. Maintain an up to date knowledge of company procedures, operating systems, key tasks and legal requirements in order to develop and maintain training materials, ensuring delivery of effective training. Keep up to date with best practice within Training and recommend implementation within the company where appropriate. Assist in and cover other areas within the team / department and be able to provide cover as required. Responsible for managing any systems training, identifying knowledge and skills gaps Design and implement training solutions specifically for Spicerhaart e.g blended learning, e-learning platforms. Manage allocated training projects: designing and delivering appropriate solutions to standard, deadline and cost. Ensure accurate training records are kept and forwarded to appropriate management Ensure that you are upholding the company Core Beliefs and standards at all times. What are we looking for? Ideally CIPD qualification in Learning and Development or equivalent business experience including a minimum of 3 years in a related role within the property industry, preferably residential lettings or property management. Experience of different learning platforms an advantage. Inspirational and able to influence and motivate others, having a natural ability to bring the best out in people. Excellent communication and presentation skills and be self-motivated, confident and flexible. Must possess an ability to work accurately and be well organised. If you're ready to play a key role in shaping the future of our Residential Lettings division, we'd love to hear from you The Finer Details We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need: Full UK Driving Licence Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need: Proof of Address National Insurance Drivers Licence Check Armed Forces Covenant: Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace, and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.
Apr 01, 2026
Full time
Join Spicerhaart , the UK's largest independent estate agency group, and play a key role in shaping the future of our people. We are looking for a dynamic and inspiring Lettings Training Manager to lead our training initiatives and elevate performance across our lettings teams. This is an exciting opportunity for someone passionate about developing talent, delivering engaging training programmes, and driving a culture of continuous improvement. In this role, you will empower our colleagues with the knowledge, skills, and confidence they need to succeed in a high-performance environment, ensuring our teams consistently deliver exceptional service to landlords and tenants alike. If you thrive on motivating others, enjoy creating impactful learning experiences, and want to make a real difference within a growing and ambitious organisation, we'd love to hear from you Residential Lettings Training Manager Role Overview The role is responsible for designing and delivering effective, engaging training for all colleagues across Spicerhaart, aligned with the company's vision and strategic goals. We recognise that continuous learning is essential to sustaining a high-performance culture, and that ineffective training or gaps in knowledge of processes and procedures can create significant risks to the business. What is on offer to you? Based in our Head Office in Colchester Hybrid Working A basic salary of up to £35,000 per year (DOE) A Company Car What will you do? Responsible for the design, development and delivery of training programmes within Spicerhaart to facilitate and improve performance in residential lettings, property management and customer experience. Deliver Training Programmes for Spicerhaarts people to meet with all aspects of procedural compliance and legislative requirements Develop and maintain training manuals and documentation ensuring they reflect current company policy and legislative requirements Support other departments in their development and upkeep of Operations Manuals. Review training materials ensuring activities provide learning that enables improved knowledge, skills and ability within Spicerhaart. Maintain an up to date knowledge of company procedures, operating systems, key tasks and legal requirements in order to develop and maintain training materials, ensuring delivery of effective training. Keep up to date with best practice within Training and recommend implementation within the company where appropriate. Assist in and cover other areas within the team / department and be able to provide cover as required. Responsible for managing any systems training, identifying knowledge and skills gaps Design and implement training solutions specifically for Spicerhaart e.g blended learning, e-learning platforms. Manage allocated training projects: designing and delivering appropriate solutions to standard, deadline and cost. Ensure accurate training records are kept and forwarded to appropriate management Ensure that you are upholding the company Core Beliefs and standards at all times. What are we looking for? Ideally CIPD qualification in Learning and Development or equivalent business experience including a minimum of 3 years in a related role within the property industry, preferably residential lettings or property management. Experience of different learning platforms an advantage. Inspirational and able to influence and motivate others, having a natural ability to bring the best out in people. Excellent communication and presentation skills and be self-motivated, confident and flexible. Must possess an ability to work accurately and be well organised. If you're ready to play a key role in shaping the future of our Residential Lettings division, we'd love to hear from you The Finer Details We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need: Full UK Driving Licence Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need: Proof of Address National Insurance Drivers Licence Check Armed Forces Covenant: Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace, and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.
Area Tenancy Manager - Immediate Start! Hybrid Temp (Ongoing) PAYE £22.41/hr Ltd/Umbrella £29.51/hr 2-3 days per week in office Basic DBS required Are you passionate about supporting communities, improving neighbourhoods, and making a real difference in social housing? We're looking for a proactive, confident Area Tenancy Manager (ATM) to join our Housing team and deliver high-quality tenancy and estate management across a defined patch. What You'll Be Doing Tenancy Management Overseeing the full tenancy lifecycle-from sign-ups to end-of-tenancy Ensuring residents understand and comply with tenancy conditions Investigating tenancy breaches and taking proportionate enforcement action Income & Arrears Management Maximising rental income through effective rent collection Managing arrears with early intervention and tailored support Preventing escalation to legal action wherever possible Anti-Social Behaviour (ASB) Responding to ASB reports and conducting investigations Working with partners like Police & Community Safety teams Taking balanced action including mediation, warnings, and legal steps Estate & Community Management Monitoring estate conditions and raising issues such as safety, repairs, or environmental concerns Liaising with contractors and Estate Services to maintain excellent standards Building positive relationships with residents and community groups Safeguarding & Supporting Vulnerable Residents Identifying vulnerable tenants and making appropriate referrals Using a person-centred approach while balancing enforcement duties Applying strong lone-working awareness and safety protocols Void & Lettings Management Overseeing void turnaround to reduce re-let times Minimising rental loss by ensuring efficient property processes Legal & Compliance Preparing documentation for legal proceedings when required Ensuring work aligns with legislation, policy, and regulatory frameworks Your Impact As an Area Tenancy Manager, you'll play a vital role in: Sustaining successful tenancies Maintaining safe, thriving estates Reducing ASB and protecting communities Maximising income to support essential services Safeguarding vulnerable residents Protecting the Council's housing assets and reputation You will be the key link between tenants and the Council-balancing support, fairness, and enforcement to create stable, safe, well-managed neighbourhoods. What We're Looking For Experience in social housing / tenancy management Confident lone-working & managing vulnerable residents Strong communication, investigation, and problem-solving skills Ability to manage challenging situations with professionalism Knowledge of housing law (desirable but not essential) Additional Details Start Date: ASAP DBS: Basic check required Contract: Ongoing temp Pay: £22.41/hr PAYE £29.51/hr via Ltd/Umbrella Location: Hybrid with 2-3 days in the office Ready to make a difference? Apply now and help shape stronger, safer communities!
Apr 01, 2026
Seasonal
Area Tenancy Manager - Immediate Start! Hybrid Temp (Ongoing) PAYE £22.41/hr Ltd/Umbrella £29.51/hr 2-3 days per week in office Basic DBS required Are you passionate about supporting communities, improving neighbourhoods, and making a real difference in social housing? We're looking for a proactive, confident Area Tenancy Manager (ATM) to join our Housing team and deliver high-quality tenancy and estate management across a defined patch. What You'll Be Doing Tenancy Management Overseeing the full tenancy lifecycle-from sign-ups to end-of-tenancy Ensuring residents understand and comply with tenancy conditions Investigating tenancy breaches and taking proportionate enforcement action Income & Arrears Management Maximising rental income through effective rent collection Managing arrears with early intervention and tailored support Preventing escalation to legal action wherever possible Anti-Social Behaviour (ASB) Responding to ASB reports and conducting investigations Working with partners like Police & Community Safety teams Taking balanced action including mediation, warnings, and legal steps Estate & Community Management Monitoring estate conditions and raising issues such as safety, repairs, or environmental concerns Liaising with contractors and Estate Services to maintain excellent standards Building positive relationships with residents and community groups Safeguarding & Supporting Vulnerable Residents Identifying vulnerable tenants and making appropriate referrals Using a person-centred approach while balancing enforcement duties Applying strong lone-working awareness and safety protocols Void & Lettings Management Overseeing void turnaround to reduce re-let times Minimising rental loss by ensuring efficient property processes Legal & Compliance Preparing documentation for legal proceedings when required Ensuring work aligns with legislation, policy, and regulatory frameworks Your Impact As an Area Tenancy Manager, you'll play a vital role in: Sustaining successful tenancies Maintaining safe, thriving estates Reducing ASB and protecting communities Maximising income to support essential services Safeguarding vulnerable residents Protecting the Council's housing assets and reputation You will be the key link between tenants and the Council-balancing support, fairness, and enforcement to create stable, safe, well-managed neighbourhoods. What We're Looking For Experience in social housing / tenancy management Confident lone-working & managing vulnerable residents Strong communication, investigation, and problem-solving skills Ability to manage challenging situations with professionalism Knowledge of housing law (desirable but not essential) Additional Details Start Date: ASAP DBS: Basic check required Contract: Ongoing temp Pay: £22.41/hr PAYE £29.51/hr via Ltd/Umbrella Location: Hybrid with 2-3 days in the office Ready to make a difference? Apply now and help shape stronger, safer communities!
Housing Manager £43,559.84 per annum Cambridge (CB24 9ZR) Permanent Full-Time 35 hours per week Hybrid Working Arrangements the majority of the working week will be office-based with the housing team in Histon, particularly in the first six months (probation period). Thereafter it may be possible to apply for a higher proportion of hybrid working, with the needs of the team and service delivery being the prime consideration. About us: Our client is a charitable housing association and social enterprise helping people and communities in Cambridgeshire. Their mission is to enable people to flourish, delivering a high-quality housing management service to our 3000 rented and shared ownership homes. If you are looking for a truly rewarding role with a very supportive team, then come and join them. About the role: You will: Play a key role in shaping an exceptional housing management service by working alongside the Senior Housing Manager to deliver a truly customer-focused experience Line manage a team of Housing Officers, leading and coaching them to deliver a responsive and proactive service. Work closely alongside your Housing Manager counterpart to promote a culture of continuous improvement. Take ownership of core performance areas including lettings, tenancy management, communal space standards, rental income and service charge delivery ensuring a consistently high standard across all functions. Ensure our client proactively responds to anti-social behaviour, harassment and domestic abuse cases in a responsive and supportive manner, working positively with partner agencies. What is our client looking for? A minimum of two years experience delivering and managing a housing service within a social housing environment. A C hartered Institute of Housing qualification or relevant management qualification is desirable, demonstrating your commitment to professional development. You have strong, up-to-date knowledge of social housing legislation , welfare benefits, housing policy and the wider social issues affecting our customers. Experience in line managing or supporting staff highly desirable, with a natural ability to lead and motivate others Naturally confident and customer focused, you bring excellent communication, relationship building and influencing skills to every interaction Experience of using housing management IT systems and Microsoft Packages and strong numeracy skills. A full UK driving licence, use of a car for work purposes and business insurance. Benefits of working for our client : - Employee discount scheme (retail, leisure, gym membership and fitness equipment) - Doctor Care Anywhere (telehealth service offering private online GP and nurse appointments via video and phone) - Employee Assistance Programme - Cycle to work scheme (salary sacrifice) - One day off a year to volunteer for a charity of your choice - 30 days holiday, increasing to 35 days per annum, inclusive of bank holidays (pro rata for part-time staff), depending on length of service - Holiday purchase scheme- up to 5 days per annum (pro rata for part-time staff) - Company sick pay - 58p per mile business mileage allowance - Refer a friend scheme (£250) - Contributory pension scheme, which both you and our clients contribute to - Enhanced maternity and paternity leave - Flexible Working Policy - Full induction - Comprehensive free training and development opportunities with paid time off - Free DBS (for relevant posts) - Free onsite/nearby parking - Hybrid Working Policy - Flexitime Please note this position is subject to a Basic DBS Disclosure As part of the recruitment and selection process candidates will be required to complete a Personality Profiler CLOSING DATE FOR APPLICATIONS: midnight Sunday 19 April 2026 INTERVIEWS: Thursday 30 April 2026 If you would like an informal discussion about the post, please contact Charlotte Daleworth, Senior Housing Manager
Mar 31, 2026
Full time
Housing Manager £43,559.84 per annum Cambridge (CB24 9ZR) Permanent Full-Time 35 hours per week Hybrid Working Arrangements the majority of the working week will be office-based with the housing team in Histon, particularly in the first six months (probation period). Thereafter it may be possible to apply for a higher proportion of hybrid working, with the needs of the team and service delivery being the prime consideration. About us: Our client is a charitable housing association and social enterprise helping people and communities in Cambridgeshire. Their mission is to enable people to flourish, delivering a high-quality housing management service to our 3000 rented and shared ownership homes. If you are looking for a truly rewarding role with a very supportive team, then come and join them. About the role: You will: Play a key role in shaping an exceptional housing management service by working alongside the Senior Housing Manager to deliver a truly customer-focused experience Line manage a team of Housing Officers, leading and coaching them to deliver a responsive and proactive service. Work closely alongside your Housing Manager counterpart to promote a culture of continuous improvement. Take ownership of core performance areas including lettings, tenancy management, communal space standards, rental income and service charge delivery ensuring a consistently high standard across all functions. Ensure our client proactively responds to anti-social behaviour, harassment and domestic abuse cases in a responsive and supportive manner, working positively with partner agencies. What is our client looking for? A minimum of two years experience delivering and managing a housing service within a social housing environment. A C hartered Institute of Housing qualification or relevant management qualification is desirable, demonstrating your commitment to professional development. You have strong, up-to-date knowledge of social housing legislation , welfare benefits, housing policy and the wider social issues affecting our customers. Experience in line managing or supporting staff highly desirable, with a natural ability to lead and motivate others Naturally confident and customer focused, you bring excellent communication, relationship building and influencing skills to every interaction Experience of using housing management IT systems and Microsoft Packages and strong numeracy skills. A full UK driving licence, use of a car for work purposes and business insurance. Benefits of working for our client : - Employee discount scheme (retail, leisure, gym membership and fitness equipment) - Doctor Care Anywhere (telehealth service offering private online GP and nurse appointments via video and phone) - Employee Assistance Programme - Cycle to work scheme (salary sacrifice) - One day off a year to volunteer for a charity of your choice - 30 days holiday, increasing to 35 days per annum, inclusive of bank holidays (pro rata for part-time staff), depending on length of service - Holiday purchase scheme- up to 5 days per annum (pro rata for part-time staff) - Company sick pay - 58p per mile business mileage allowance - Refer a friend scheme (£250) - Contributory pension scheme, which both you and our clients contribute to - Enhanced maternity and paternity leave - Flexible Working Policy - Full induction - Comprehensive free training and development opportunities with paid time off - Free DBS (for relevant posts) - Free onsite/nearby parking - Hybrid Working Policy - Flexitime Please note this position is subject to a Basic DBS Disclosure As part of the recruitment and selection process candidates will be required to complete a Personality Profiler CLOSING DATE FOR APPLICATIONS: midnight Sunday 19 April 2026 INTERVIEWS: Thursday 30 April 2026 If you would like an informal discussion about the post, please contact Charlotte Daleworth, Senior Housing Manager
Joshua Robert Recruitment
Barnwood, Gloucestershire
The Opportunity A leading UK property investment and development business is seeking an Asset Manager to join its growing Scotland-based team, focusing on a high-quality retail portfolio. This is an outstanding opportunity to join a well-capitalised, highly respected client-side platform with an active asset management strategy and long-term investment horizon. The role offers significant exposure across the full asset lifecycle, working closely with senior leadership on strategic initiatives, leasing, repositioning and value creation across a diverse retail portfolio. This opportunity would suit either: An existing Asset Manager looking to join a leading client-side business, or A Surveyor currently in Valuation, Agency or Property Management looking to transition into asset management. Key Responsibilities Deliver proactive asset management initiatives to enhance value across a retail-focused portfolio Work closely with leasing agents on lettings, regears and lease restructures Identify and execute value-add opportunities, including refurbishments, repurposing and tenant mix strategy Support investment and disposal activity, including underwriting and due diligence Produce and present asset business plans and performance reporting Liaise with internal teams and external advisors including agents, solicitors and consultants About You Degree qualified in Real Estate / Property or related discipline Ideally MRICS qualified (or working towards) Background in valuation, agency, property management or asset management Strong commercial awareness and understanding of the UK retail property market Analytical mindset with the ability to identify and deliver value creation opportunities Excellent communication and stakeholder management skills What s on Offer Opportunity to join a market-leading client-side property business Exposure to high-profile retail assets and strategic asset management projects Flexible / hybrid working Highly collaborative and entrepreneurial team environment Competitive salary and bonus package
Mar 10, 2026
Full time
The Opportunity A leading UK property investment and development business is seeking an Asset Manager to join its growing Scotland-based team, focusing on a high-quality retail portfolio. This is an outstanding opportunity to join a well-capitalised, highly respected client-side platform with an active asset management strategy and long-term investment horizon. The role offers significant exposure across the full asset lifecycle, working closely with senior leadership on strategic initiatives, leasing, repositioning and value creation across a diverse retail portfolio. This opportunity would suit either: An existing Asset Manager looking to join a leading client-side business, or A Surveyor currently in Valuation, Agency or Property Management looking to transition into asset management. Key Responsibilities Deliver proactive asset management initiatives to enhance value across a retail-focused portfolio Work closely with leasing agents on lettings, regears and lease restructures Identify and execute value-add opportunities, including refurbishments, repurposing and tenant mix strategy Support investment and disposal activity, including underwriting and due diligence Produce and present asset business plans and performance reporting Liaise with internal teams and external advisors including agents, solicitors and consultants About You Degree qualified in Real Estate / Property or related discipline Ideally MRICS qualified (or working towards) Background in valuation, agency, property management or asset management Strong commercial awareness and understanding of the UK retail property market Analytical mindset with the ability to identify and deliver value creation opportunities Excellent communication and stakeholder management skills What s on Offer Opportunity to join a market-leading client-side property business Exposure to high-profile retail assets and strategic asset management projects Flexible / hybrid working Highly collaborative and entrepreneurial team environment Competitive salary and bonus package
