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lettings manager hybrid
Senior Digital Marketing Executive
Spicerhaart Group Ltd. Colchester, Essex
Overview Introduction Spicerhaart is the largest independently owned property group in the UK. We work together with thousands of customers a year using multi-award-winning marketing and leading smart technology to help buy, sell, let or rent property, as well as their financial needs. As part of our continued growth, we are looking to strengthen our marketing capabilities. Our success is attributed to our focused ambition to be the best at what we do with the emphasis on delivering the ultimate customer experience. This is supported by excellent training and development delivered by our highly-skilled in-house team. Our people are our brand and our unique organisational culture echoes our commitment as a forward-thinking business. We understand that none of this would be possible without the drive, dedication and determination of our colleagues. When you join Spicerhaart you become part of the Spicerhaart family. Your career is important to us; we are passionate about training and developing you to realise your full potential and achieve success. We expect you to do all that you can to meet our expectations and achieve our personal goals. You will be motivated and committed to perform to the best of your ability and put the customer at the heart of everything you do. Role title: Senior Digital Marketing Executive (Marketing Automation & Avatars) Location: Colwyn House, Head Office (hybrid working currently) Accountable to: Digital Marketing Manager Direct Reports: n/a Main Purpose of the role: We are looking for a Senior Digital Marketing Executive to join our busy Marketing team at Colwyn House (hybrid working currently). Reporting to the Digital Marketing Manager, this new role will be responsible for the day-to-day management and implementation of the marketing automation and AI Avatar programmes, utilising a range of platforms to achieve the objectives of our Estate Agency and Lettings divisions. This an exciting and varied role that would suit an ambitious marketer, preferably with knowledge of marketing automation and content platforms. Activities/Main Duties: Operational Marketing Automation: Manage the use of our marketing automation platforms to generate and send out targeted email/SMS campaigns to our customers and prospects. Testing, monitoring and reporting will be required to fully optimise all activity. Avatars: Oversee the set-up, implementation and optimisation of our dynamically-generated AI Avatar content. Reporting: Accurate and timely reporting with insightful, actionable commentary to drive KPIs and improve ROI. Training: Input into the Learning & Development teams' creation and editing of guidelines, set-up documents across brands and training documents. Design: Build & maintain effective relationships with our in-house design studio to drive the creation of digital assets across activity & campaigns. Stakeholder management & Networking: Establish and build effective working relationships and an operating rhythm with key stakeholders within the business. Success Measures Meet agreed objectives and deadlines. Optimise marketing automation and Avatar channels to have best return on ROI. Role Specific Competencies Excellent interpersonal and stakeholder management skills. Commercial acumen on top of digital marketing skills. Proficient in IT and Office package skills, particularly in the use of spreadsheets and databases. Excellent project management skills. Excellent time management and organisational skills. Attention to detail & analytical mind. Self-starter with a thirst for learning. Ability to work to tight deadlines. Demonstrate the ability to be proactive and creative. Excellent customer service skills. Experience Ideally three years digital marketing experience, including marketing automation systems, content and brand management. Qualifications Ideally educated to degree level. Marketing qualification, e.g. CIM or equivalent is desirable
Oct 29, 2025
Full time
Overview Introduction Spicerhaart is the largest independently owned property group in the UK. We work together with thousands of customers a year using multi-award-winning marketing and leading smart technology to help buy, sell, let or rent property, as well as their financial needs. As part of our continued growth, we are looking to strengthen our marketing capabilities. Our success is attributed to our focused ambition to be the best at what we do with the emphasis on delivering the ultimate customer experience. This is supported by excellent training and development delivered by our highly-skilled in-house team. Our people are our brand and our unique organisational culture echoes our commitment as a forward-thinking business. We understand that none of this would be possible without the drive, dedication and determination of our colleagues. When you join Spicerhaart you become part of the Spicerhaart family. Your career is important to us; we are passionate about training and developing you to realise your full potential and achieve success. We expect you to do all that you can to meet our expectations and achieve our personal goals. You will be motivated and committed to perform to the best of your ability and put the customer at the heart of everything you do. Role title: Senior Digital Marketing Executive (Marketing Automation & Avatars) Location: Colwyn House, Head Office (hybrid working currently) Accountable to: Digital Marketing Manager Direct Reports: n/a Main Purpose of the role: We are looking for a Senior Digital Marketing Executive to join our busy Marketing team at Colwyn House (hybrid working currently). Reporting to the Digital Marketing Manager, this new role will be responsible for the day-to-day management and implementation of the marketing automation and AI Avatar programmes, utilising a range of platforms to achieve the objectives of our Estate Agency and Lettings divisions. This an exciting and varied role that would suit an ambitious marketer, preferably with knowledge of marketing automation and content platforms. Activities/Main Duties: Operational Marketing Automation: Manage the use of our marketing automation platforms to generate and send out targeted email/SMS campaigns to our customers and prospects. Testing, monitoring and reporting will be required to fully optimise all activity. Avatars: Oversee the set-up, implementation and optimisation of our dynamically-generated AI Avatar content. Reporting: Accurate and timely reporting with insightful, actionable commentary to drive KPIs and improve ROI. Training: Input into the Learning & Development teams' creation and editing of guidelines, set-up documents across brands and training documents. Design: Build & maintain effective relationships with our in-house design studio to drive the creation of digital assets across activity & campaigns. Stakeholder management & Networking: Establish and build effective working relationships and an operating rhythm with key stakeholders within the business. Success Measures Meet agreed objectives and deadlines. Optimise marketing automation and Avatar channels to have best return on ROI. Role Specific Competencies Excellent interpersonal and stakeholder management skills. Commercial acumen on top of digital marketing skills. Proficient in IT and Office package skills, particularly in the use of spreadsheets and databases. Excellent project management skills. Excellent time management and organisational skills. Attention to detail & analytical mind. Self-starter with a thirst for learning. Ability to work to tight deadlines. Demonstrate the ability to be proactive and creative. Excellent customer service skills. Experience Ideally three years digital marketing experience, including marketing automation systems, content and brand management. Qualifications Ideally educated to degree level. Marketing qualification, e.g. CIM or equivalent is desirable
Haart
Lettings Operations Associate
Haart Colchester, Essex
As the Lettings Operations Associate, you will report to the Operations Manager and work alongside the Operations Co-Ordinator to help implement and deliver projects and strategic plans within defined timescales. You will be task oriented, have an attention to detail, able to work remotely, at pace and both on your own initiative and under clear instruction from the Operations Manager/Director/Co-Ordinator. You will be motivated by task completion and seeing the positive results of your input on the wider business. You will be able to build relationships quickly, be confident and curious and able to collaborate with others. You will be motivated and committed to perform to the best of your ability and put our customers and colleagues at the heart of everything you do. Benefits of being a Lettings Operations Associate at Spicerhaart Basic salary from £18000 to £27500 (dependant on experience) £22,000-£31,500 OTE Full-time working hours: 8:30am to 6pm four weekdays per week, and 9am to 5pm every Saturday Career progression opportunities Company Pension Scheme Hybrid role, which will be a combination of home-based work and will require attendance at team meetings, and face-to-face training as determined by the line manager. Key Skills of a Lettings Operations Associate at Spicerhaart You will have a background in Lettings, Property Management, Customer Service or similar role You will be able to positively contribute towards a shared goal and can collaborate effectively with others. You can work remotely both with direction and on own initiative. You will be proactive, task orientated and able to deliver within set timescales. You will be articulate, pragmatic, commercially minded, analytical and solutions-focused, with exceptional drive and enthusiasm. You can identify problems and develop effective solutions. You will be comfortable reviewing multiple systems to carry out audits and validate compliance. You will have experience of working with CRM and SaaS Platforms. You will demonstrate competent and confident IT skills particularly in the use of spreadsheets and databases and other Microsoft/Project Management tools. You will have excellent organisational skills and will be comfortable with prioritising your workload. You will be an effective communicator with the proven ability to interact with people at all levels of the organisation, building strong cross-functional relationships. You will demonstrate excellent attention to detail and able to quickly identify areas of risk. Core Competencies of a Lettings Operations Associate at Spicerhaart Works well with others to create a team spirit and an enjoyable working environment. Delivers outstanding customer service by exceeding customer expectations. Focuses on results to deliver business success. Demonstrates commercial awareness. Follows company standards and procedures. Embraces responsibility and accountability. Demonstrates professionalism, honesty and integrity. Demonstrates effective decision making and problem solving skills. Takes initiative and is able to innovate. Demonstrates a thirst for development. Demonstrates an ability to communicate effectively with and create trusting relationships with customers, suppliers, communities, and each other. The Finer Details: To be eligible to proceed in our recruitment process, you will need: Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) Evidence of your right to work in the UK, in the form of a Passport or Birth Certificate Proof of Address National Insurance Armed Forces Covenant: Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise. Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website:
Oct 29, 2025
Full time
As the Lettings Operations Associate, you will report to the Operations Manager and work alongside the Operations Co-Ordinator to help implement and deliver projects and strategic plans within defined timescales. You will be task oriented, have an attention to detail, able to work remotely, at pace and both on your own initiative and under clear instruction from the Operations Manager/Director/Co-Ordinator. You will be motivated by task completion and seeing the positive results of your input on the wider business. You will be able to build relationships quickly, be confident and curious and able to collaborate with others. You will be motivated and committed to perform to the best of your ability and put our customers and colleagues at the heart of everything you do. Benefits of being a Lettings Operations Associate at Spicerhaart Basic salary from £18000 to £27500 (dependant on experience) £22,000-£31,500 OTE Full-time working hours: 8:30am to 6pm four weekdays per week, and 9am to 5pm every Saturday Career progression opportunities Company Pension Scheme Hybrid role, which will be a combination of home-based work and will require attendance at team meetings, and face-to-face training as determined by the line manager. Key Skills of a Lettings Operations Associate at Spicerhaart You will have a background in Lettings, Property Management, Customer Service or similar role You will be able to positively contribute towards a shared goal and can collaborate effectively with others. You can work remotely both with direction and on own initiative. You will be proactive, task orientated and able to deliver within set timescales. You will be articulate, pragmatic, commercially minded, analytical and solutions-focused, with exceptional drive and enthusiasm. You can identify problems and develop effective solutions. You will be comfortable reviewing multiple systems to carry out audits and validate compliance. You will have experience of working with CRM and SaaS Platforms. You will demonstrate competent and confident IT skills particularly in the use of spreadsheets and databases and other Microsoft/Project Management tools. You will have excellent organisational skills and will be comfortable with prioritising your workload. You will be an effective communicator with the proven ability to interact with people at all levels of the organisation, building strong cross-functional relationships. You will demonstrate excellent attention to detail and able to quickly identify areas of risk. Core Competencies of a Lettings Operations Associate at Spicerhaart Works well with others to create a team spirit and an enjoyable working environment. Delivers outstanding customer service by exceeding customer expectations. Focuses on results to deliver business success. Demonstrates commercial awareness. Follows company standards and procedures. Embraces responsibility and accountability. Demonstrates professionalism, honesty and integrity. Demonstrates effective decision making and problem solving skills. Takes initiative and is able to innovate. Demonstrates a thirst for development. Demonstrates an ability to communicate effectively with and create trusting relationships with customers, suppliers, communities, and each other. The Finer Details: To be eligible to proceed in our recruitment process, you will need: Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) Evidence of your right to work in the UK, in the form of a Passport or Birth Certificate Proof of Address National Insurance Armed Forces Covenant: Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise. Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website:
Business support executive
Cluttons Oxford, Oxfordshire
About us We are a business with exciting sustainable growth plans over the next few years looking for amazing people who want to grow along with us. We are a business that values our people. We've launched exciting people initiatives to better our people's experience and we engage with our people to listen to their needs and wants. We have adopted a hybrid working policy that gives our people the flexibility they want and we reward and recognise them well through numerous ways including our extensive benefits package and the way we align our support to match their career goals. We employ 250 staff in the UK with a fast-growing presence, headquartered in London and serving a wide range of clients. We have established a strong track record and reputation as the 'partner with a purpose' to help each client get the most out of their property. Through our network of offices in the UK, we offer a wide range of property services including consultancy, management, investment and commercial agency, residential sales & lettings. The role We are looking for a proactive and detail-oriented Business Support Executive to join our expanding team in Oxford. This full-time position is essential for streamlining administrative operations, supporting project management, and ensuring consistency in both internal systems and client-facing processes. You will play a key role in enhancing the efficiency of the entire team by collaborating closely with senior management. Your contributions will lead to: Improved workflow efficiency and operational structure. Direct impact on financial performance and project success. The best things about the role Energy & Utilities is an area with significant growth potential that the business is investing in. This is an exciting opportunity to be part of a growth and success story. This is a brand-new role that you can make your own, with great professional growth potential from working closely with experienced PMO, operations and fee earners. You would be part of a dynamic, forward-thinking and supportive team. Responsibilities Financial Administration Manage accounts receivable activities including debtor follow-ups. Collaborate with project teams to issue timely and accurate client invoices. Project Support Maintain and update project data in and Atvero in coordination with Project Managers. Support timesheet compliance and ensure pipeline data accuracy with Bid and Project Managers. Assist in implementing and maintaining administrative best practices across projects. Oversee the accuracy of supplier information to ensure accuracy and compliance (eg. PI Certs, Insurance certs, contact details) Office Management Coordinate general office tasks such as supplier liaison and facility management. Act as a single point of contact for administrative support within the Oxford office. Documentation & Scheduling Organize and manage documentation, scheduling, and internal reporting requirements. The above is not exhaustive, and the Business Support Executives are able to adapt to provide any other administrative needs that the business has. Essential Experience in administrative or operational support roles. Familiarity with financial processes such as invoicing and debt management. Excellent organizational and multitasking abilities. Computer literate with knowledge of Microsoft Office (e.g. word, excel etc.). Strong communication and interpersonal skills. Strong work ethic and highly motivated in a busy environment Positive and Proactive approach to work Desirable but non-essential Experience in a professional services or technical environment. Previous use of document and project management systems like Atvero. Hybrid working - to give you the flexibility you need Holidays: 25 days increasing in line with length of service to a maximum of 30 days Enhanced auto enrolment pension scheme - to help you save for the future Life assurance - to protect your loved ones should the worst happen Interest free season ticket loans Cycle to work scheme - discounted bicycles Flu and eye care vouchers - to keep you healthy Employee Assistance Programme - 24/7 health & wellbeing support Remote GP app - to give you and your family access to medical experts quickly Platform hosting 1000s of discounts at your favourite retailers, restaurants, supermarkets, leisure & days out venues, gyms and more Family & wellbeing policy - including enhanced maternity pay, menopause support, neurodiversity support, carer support, company sick pay and much more Plus a Flexible benefits policy that allows you to pick and choose additional benefits as below: Purchasing up to 5 days additional holiday Discounted gym membership Discounted dental insurance Discounted private medical insurance for family cover Discounted critical health insurance and more We recognise that diversity in all its forms including but not limited to race, gender, age, sexual orientation, disability, and background - enriches our workplace and enhances our ability to serve our clients and community effectively. Our goal is to create a culture where everyone feels empowered to bring their authentic selves to work, knowing their unique perspectives are welcomed and appreciated. We actively seek applicants from all backgrounds and want you to get in touch even if you don't have all the skills we have asked for - we will support you with the development you need.
Oct 29, 2025
Full time
About us We are a business with exciting sustainable growth plans over the next few years looking for amazing people who want to grow along with us. We are a business that values our people. We've launched exciting people initiatives to better our people's experience and we engage with our people to listen to their needs and wants. We have adopted a hybrid working policy that gives our people the flexibility they want and we reward and recognise them well through numerous ways including our extensive benefits package and the way we align our support to match their career goals. We employ 250 staff in the UK with a fast-growing presence, headquartered in London and serving a wide range of clients. We have established a strong track record and reputation as the 'partner with a purpose' to help each client get the most out of their property. Through our network of offices in the UK, we offer a wide range of property services including consultancy, management, investment and commercial agency, residential sales & lettings. The role We are looking for a proactive and detail-oriented Business Support Executive to join our expanding team in Oxford. This full-time position is essential for streamlining administrative operations, supporting project management, and ensuring consistency in both internal systems and client-facing processes. You will play a key role in enhancing the efficiency of the entire team by collaborating closely with senior management. Your contributions will lead to: Improved workflow efficiency and operational structure. Direct impact on financial performance and project success. The best things about the role Energy & Utilities is an area with significant growth potential that the business is investing in. This is an exciting opportunity to be part of a growth and success story. This is a brand-new role that you can make your own, with great professional growth potential from working closely with experienced PMO, operations and fee earners. You would be part of a dynamic, forward-thinking and supportive team. Responsibilities Financial Administration Manage accounts receivable activities including debtor follow-ups. Collaborate with project teams to issue timely and accurate client invoices. Project Support Maintain and update project data in and Atvero in coordination with Project Managers. Support timesheet compliance and ensure pipeline data accuracy with Bid and Project Managers. Assist in implementing and maintaining administrative best practices across projects. Oversee the accuracy of supplier information to ensure accuracy and compliance (eg. PI Certs, Insurance certs, contact details) Office Management Coordinate general office tasks such as supplier liaison and facility management. Act as a single point of contact for administrative support within the Oxford office. Documentation & Scheduling Organize and manage documentation, scheduling, and internal reporting requirements. The above is not exhaustive, and the Business Support Executives are able to adapt to provide any other administrative needs that the business has. Essential Experience in administrative or operational support roles. Familiarity with financial processes such as invoicing and debt management. Excellent organizational and multitasking abilities. Computer literate with knowledge of Microsoft Office (e.g. word, excel etc.). Strong communication and interpersonal skills. Strong work ethic and highly motivated in a busy environment Positive and Proactive approach to work Desirable but non-essential Experience in a professional services or technical environment. Previous use of document and project management systems like Atvero. Hybrid working - to give you the flexibility you need Holidays: 25 days increasing in line with length of service to a maximum of 30 days Enhanced auto enrolment pension scheme - to help you save for the future Life assurance - to protect your loved ones should the worst happen Interest free season ticket loans Cycle to work scheme - discounted bicycles Flu and eye care vouchers - to keep you healthy Employee Assistance Programme - 24/7 health & wellbeing support Remote GP app - to give you and your family access to medical experts quickly Platform hosting 1000s of discounts at your favourite retailers, restaurants, supermarkets, leisure & days out venues, gyms and more Family & wellbeing policy - including enhanced maternity pay, menopause support, neurodiversity support, carer support, company sick pay and much more Plus a Flexible benefits policy that allows you to pick and choose additional benefits as below: Purchasing up to 5 days additional holiday Discounted gym membership Discounted dental insurance Discounted private medical insurance for family cover Discounted critical health insurance and more We recognise that diversity in all its forms including but not limited to race, gender, age, sexual orientation, disability, and background - enriches our workplace and enhances our ability to serve our clients and community effectively. Our goal is to create a culture where everyone feels empowered to bring their authentic selves to work, knowing their unique perspectives are welcomed and appreciated. We actively seek applicants from all backgrounds and want you to get in touch even if you don't have all the skills we have asked for - we will support you with the development you need.
Hays
Estates Surveyor - Markets (MRICS)
Hays
Estates Surveyor Job in Blochairn, Fantastic Benefits, Rarely available opportunity on the market Your new company Hays Property & Surveying Glasgow are delighted to be exclusively partnering with City Property in Glasgow, who are seeking to add a Market Estates Surveyor to join their property team. Are you looking for a role that blends commercial property expertise with the energy of a fast-paced market environment? As a Surveyor - Markets Estates with City Property Glasgow, you'll play a pivotal role in managing and enhancing the Blochairn Market portfolio, home to Scotland's largest wholesale fruit and fish markets. This is a unique opportunity to work at the heart of Glasgow's trading community, ensuring the smooth operation and financial performance of a diverse estate. You'll handle complex landlord and tenant matters, including rent reviews, lease renewals, and new lettings, while driving initiatives to maximise income and improve efficiency across wholesale and retail operations. Your new role As a Surveyor - Markets Estates, you will support the Markets Manager in the effective management and enhancement of a major market estate. You will ensure lease obligations are met, income is maximised, and service charge budgets are effectively managed across both wholesale and retail operations. Key responsibilities include: • Managing complex landlord and tenant matters including rent reviews, lease renewals, arrears, and new lettings. • Leading estates management initiatives and supporting asset management strategies. • Preparing and monitoring service charge budgets and expenditure forecasts. • Negotiating favourable commercial terms with agents and tenants. • Producing accurate management and committee reports with professional recommendations. • Deputising for the Markets Manager and providing out-of-hours standby cover when required. What you'll need to succeed To be successful in this role, you will have: • Chartered Surveyor status (MRICS) and a relevant degree-level qualification. • A full UK driving licence. • Strong experience in commercial property management, lease negotiations, and service charge accounting. • Excellent communication, negotiation, and analytical skills. • A proactive and collaborative approach to working with internal and external stakeholders. What you'll get in return • Competitive starting salary of £42,405 - £49,312• Market Leading % employer pension contribution • 38.5 Days Annual Leave (inclusive of 12.5 public holidays) • Flexible hybrid work, office based in City Centre of Glasgow (for Property Manager role) • A supportive, collaborative & inclusive working environment with a strong sense of purpose What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Oct 28, 2025
Full time
Estates Surveyor Job in Blochairn, Fantastic Benefits, Rarely available opportunity on the market Your new company Hays Property & Surveying Glasgow are delighted to be exclusively partnering with City Property in Glasgow, who are seeking to add a Market Estates Surveyor to join their property team. Are you looking for a role that blends commercial property expertise with the energy of a fast-paced market environment? As a Surveyor - Markets Estates with City Property Glasgow, you'll play a pivotal role in managing and enhancing the Blochairn Market portfolio, home to Scotland's largest wholesale fruit and fish markets. This is a unique opportunity to work at the heart of Glasgow's trading community, ensuring the smooth operation and financial performance of a diverse estate. You'll handle complex landlord and tenant matters, including rent reviews, lease renewals, and new lettings, while driving initiatives to maximise income and improve efficiency across wholesale and retail operations. Your new role As a Surveyor - Markets Estates, you will support the Markets Manager in the effective management and enhancement of a major market estate. You will ensure lease obligations are met, income is maximised, and service charge budgets are effectively managed across both wholesale and retail operations. Key responsibilities include: • Managing complex landlord and tenant matters including rent reviews, lease renewals, arrears, and new lettings. • Leading estates management initiatives and supporting asset management strategies. • Preparing and monitoring service charge budgets and expenditure forecasts. • Negotiating favourable commercial terms with agents and tenants. • Producing accurate management and committee reports with professional recommendations. • Deputising for the Markets Manager and providing out-of-hours standby cover when required. What you'll need to succeed To be successful in this role, you will have: • Chartered Surveyor status (MRICS) and a relevant degree-level qualification. • A full UK driving licence. • Strong experience in commercial property management, lease negotiations, and service charge accounting. • Excellent communication, negotiation, and analytical skills. • A proactive and collaborative approach to working with internal and external stakeholders. What you'll get in return • Competitive starting salary of £42,405 - £49,312• Market Leading % employer pension contribution • 38.5 Days Annual Leave (inclusive of 12.5 public holidays) • Flexible hybrid work, office based in City Centre of Glasgow (for Property Manager role) • A supportive, collaborative & inclusive working environment with a strong sense of purpose What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Connells Group
Senior Property Lawyer
Connells Group Cardiff, South Glamorgan
Senior Property Lawyer Senior Property Lawyer - Hybrid Working - £45K OTE with Uncapped Bonus Opportunity We are seeking a dynamic and experienced Property Lawyer to join our team in Cardiff. This role is ideal for someone with a strong background in conveyancing and experience managing their own caseload. If you're looking for a hybrid working environment with the opportunity to earn an uncapped bonus, this could be the perfect role for you! Key Responsibilities: As a Senior Property Lawyer, you will be responsible for overseeing an average caseload of 50 files, managing all stages of the conveyancing process from instruction to completion. Your key responsibilities will include: Managing the full conveyancing cycle : From taking instructions, preparing and submitting legal documents (contracts, letters, Land Registry, HMRC forms) to handling exchange and completion. Pre-Completion Tasks : Carrying out Land Registry and conveyancing searches, ensuring all necessary paperwork and funds are in place to facilitate exchange and completion. Post-Completion Tasks : Managing file closures, preparing applications to the Land Registry, submitting Stamp Duty Land Tax (SDLT) returns, and maintaining accurate ledgers. Maintaining compliance : Ensuring files are kept up-to-date and in line with regulatory requirements. Client & Third-Party Communication : Liaising with clients, third parties, and colleagues to ensure smooth progress of all matters. Benefits: Competitive salary with uncapped bonus potential . Hybrid working : Flexibility to work from home, with in-office support as required. Career development : Guidance and support from your supervising Conveyancer, along with opportunities to pursue professional qualifications. Supportive team environment : Work in a collaborative pod structure, learning from and contributing to a team of talented Property Lawyers and Managers. Additional benefits : Group Life Assurance Scheme and bonus scheme. Skills & Experience Required: Experience : Previous fee-earning/caseload management experience in conveyancing is essential. Qualifications : While qualifications such as a Law Degree, LPC, or qualification as a Licensed Conveyancer, Solicitor, or Legal Executive (FCILEX) are preferred, they are not mandatory. Strong communicator : Ability to manage client relationships, handle communications effectively, and maintain clear and accurate records. Conveyancing Direct, one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network or over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services including new homes, mortgage services, surveying, conveyancing and more! Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. S&C00327
Oct 26, 2025
Full time
Senior Property Lawyer Senior Property Lawyer - Hybrid Working - £45K OTE with Uncapped Bonus Opportunity We are seeking a dynamic and experienced Property Lawyer to join our team in Cardiff. This role is ideal for someone with a strong background in conveyancing and experience managing their own caseload. If you're looking for a hybrid working environment with the opportunity to earn an uncapped bonus, this could be the perfect role for you! Key Responsibilities: As a Senior Property Lawyer, you will be responsible for overseeing an average caseload of 50 files, managing all stages of the conveyancing process from instruction to completion. Your key responsibilities will include: Managing the full conveyancing cycle : From taking instructions, preparing and submitting legal documents (contracts, letters, Land Registry, HMRC forms) to handling exchange and completion. Pre-Completion Tasks : Carrying out Land Registry and conveyancing searches, ensuring all necessary paperwork and funds are in place to facilitate exchange and completion. Post-Completion Tasks : Managing file closures, preparing applications to the Land Registry, submitting Stamp Duty Land Tax (SDLT) returns, and maintaining accurate ledgers. Maintaining compliance : Ensuring files are kept up-to-date and in line with regulatory requirements. Client & Third-Party Communication : Liaising with clients, third parties, and colleagues to ensure smooth progress of all matters. Benefits: Competitive salary with uncapped bonus potential . Hybrid working : Flexibility to work from home, with in-office support as required. Career development : Guidance and support from your supervising Conveyancer, along with opportunities to pursue professional qualifications. Supportive team environment : Work in a collaborative pod structure, learning from and contributing to a team of talented Property Lawyers and Managers. Additional benefits : Group Life Assurance Scheme and bonus scheme. Skills & Experience Required: Experience : Previous fee-earning/caseload management experience in conveyancing is essential. Qualifications : While qualifications such as a Law Degree, LPC, or qualification as a Licensed Conveyancer, Solicitor, or Legal Executive (FCILEX) are preferred, they are not mandatory. Strong communicator : Ability to manage client relationships, handle communications effectively, and maintain clear and accurate records. Conveyancing Direct, one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network or over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services including new homes, mortgage services, surveying, conveyancing and more! Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. S&C00327
Team Leader - Property Management
Beresfords Group Chelmsford, Essex
We have an exciting opportunity for a professional, enthusiastic, and tenacious Team Leader to join our established residential lettings team. The successful candidate will be supporting an experienced Manager and Assistant Manager looking after a team of 20 individuals. The Team Leader will look after a small portfolio personally, whilst supporting the Assistant Manager with the day-to-day management duties. This role will suit someone already overseeing a small team within the same environment or an experienced Property Manager looking to progress in their career. Duties will include Managing a smaller portfolio personally and dealing with general maintenance issues, liaising with the tenants and landlords and arranging for contractors to visit properties to provide quotes or undertake works. Processing invoices for the works completed and always updating the tenants and landlords. The Team Leader will act as a point of escalation for complex issues, providing resolution and guidance. They will also monitor volumes being handled by each member of staff and step in where required to avoid work building up. Encourage service excellence and build strong client and tenant relationships. Monitor team performance and implement strategies for continuous improvement. Work closely with our Assistant Manager in building further upon good working relations with our 'approved contractors' and meet with new companies to expand our approved panel. Assisting with arrangements linked to team events and internal competitions. Requirements Proven experience in property management (3+ years), with leadership or senior experience preferred. Relevant ARLA qualifications would be an advantage. Very well organised, with a strong attention to detail and desire to provide the best level of customer service possible. Exceptional interpersonal and communication skills. A proactive problem-solver with excellent time management. IT proficient, familiar with most standard MS Office packages. Salary & Benefits Full time basic salary £30,000 - £32,000 per annum, depending on relevant experience plus bonuses and year-end profit share. Realistic OTE up to £35,000 per annum. Training Successful candidates will receive comprehensive ongoing training and development to assist with their career progression. Professional accreditations can also be acquired and associated costs will be met by the Company. Hours of Work Primarily Monday to Friday, 8.30am to 5.30pm. Hybrid Working During the initial probation period any successful candidates will work at our Head Office in Springfield, Chelmsford to undertake their training. Following successful completion of a probationary period they will revert to a hybrid scenario, working between home and our Head Office in Chelmsford.
Oct 25, 2025
Full time
We have an exciting opportunity for a professional, enthusiastic, and tenacious Team Leader to join our established residential lettings team. The successful candidate will be supporting an experienced Manager and Assistant Manager looking after a team of 20 individuals. The Team Leader will look after a small portfolio personally, whilst supporting the Assistant Manager with the day-to-day management duties. This role will suit someone already overseeing a small team within the same environment or an experienced Property Manager looking to progress in their career. Duties will include Managing a smaller portfolio personally and dealing with general maintenance issues, liaising with the tenants and landlords and arranging for contractors to visit properties to provide quotes or undertake works. Processing invoices for the works completed and always updating the tenants and landlords. The Team Leader will act as a point of escalation for complex issues, providing resolution and guidance. They will also monitor volumes being handled by each member of staff and step in where required to avoid work building up. Encourage service excellence and build strong client and tenant relationships. Monitor team performance and implement strategies for continuous improvement. Work closely with our Assistant Manager in building further upon good working relations with our 'approved contractors' and meet with new companies to expand our approved panel. Assisting with arrangements linked to team events and internal competitions. Requirements Proven experience in property management (3+ years), with leadership or senior experience preferred. Relevant ARLA qualifications would be an advantage. Very well organised, with a strong attention to detail and desire to provide the best level of customer service possible. Exceptional interpersonal and communication skills. A proactive problem-solver with excellent time management. IT proficient, familiar with most standard MS Office packages. Salary & Benefits Full time basic salary £30,000 - £32,000 per annum, depending on relevant experience plus bonuses and year-end profit share. Realistic OTE up to £35,000 per annum. Training Successful candidates will receive comprehensive ongoing training and development to assist with their career progression. Professional accreditations can also be acquired and associated costs will be met by the Company. Hours of Work Primarily Monday to Friday, 8.30am to 5.30pm. Hybrid Working During the initial probation period any successful candidates will work at our Head Office in Springfield, Chelmsford to undertake their training. Following successful completion of a probationary period they will revert to a hybrid scenario, working between home and our Head Office in Chelmsford.
Business support executive
Cluttons LLP Oxford, Oxfordshire
We are a business with exciting sustainable growth plans over the next few years looking for amazing people who want to grow along with us. We are a business that values our people. We've launched exciting people initiatives to better our people's experience and we engage with our people to listen to their needs and wants. We have adopted a hybrid working policy that gives our people the flexibility they want and we reward and recognise them well through numerous ways including our extensive benefits package and the way we align our support to match their career goals. We employ 250 staff in the UK with a fast-growing presence, headquartered in London and serving a wide range of clients. We have established a strong track record and reputation as the 'partner with a purpose' to help each client get the most out of their property. Through our network of offices in the UK, we offer a wide range of property services including consultancy, management, investment and commercial agency, residential sales & lettings. The role We are looking for a proactive and detail-oriented Business Support Executive to join our expanding team in Oxford. This full-time position is essential for streamlining administrative operations, supporting project management, and ensuring consistency in both internal systems and client-facing processes. You will play a key role in enhancing the efficiency of the entire team by collaborating closely with senior management. Your contributions will lead to: Improved workflow efficiency and operational structure. Direct impact on financial performance and project success. The best things about the role Energy & Utilities is an area with significant growth potential that the business is investing in. This is an exciting opportunity to be part of a growth and success story. This is a brand-new role that you can make your own, with great professional growth potential from working closely with experienced PMO, operations and fee earners. You would be part of a dynamic, forward-thinking and supportive team. Responsibilities Manage accounts receivable activities including debtor follow-ups. Collaborate with project teams to issue timely and accurate client invoices. Project Support Maintain and update project data in and Atvero in coordination with Project Managers. Support timesheet compliance and ensure pipeline data accuracy with Bid and Project Managers. Assist in implementing and maintaining administrative best practices across projects. Oversee the accuracy of supplier information to ensure accuracy and compliance (eg. PI Certs, Insurance certs, contact details) Office Management Coordinate general office tasks such as supplier liaison and facility management. Act as a single point of contact for administrative support within the Oxford office. Documentation & Scheduling Organize and manage documentation, scheduling, and internal reporting requirements. The above is not exhaustive, and the Business Support Executives are able to adapt to provide any other administrative needs that the business has. Requirements Experience in administrative or operational support roles. Familiarity with financial processes such as invoicing and debt management. Excellent organizational and multitasking abilities. Computer literate with knowledge of Microsoft Office (e.g. word, excel etc.). Strong communication and interpersonal skills. Strong work ethic and highly motivated in a busy environment Positive and Proactive approach to work Desirable but non-essential Experience in a professional services or technical environment. Previous use of document and project management systems like Atvero. Hybrid working - to give you the flexibility you need Holidays: 25 days increasing in line with length of service to a maximum of 30 days Enhanced auto enrolment pension scheme - to help you save for the future Life assurance - to protect your loved ones should the worst happen Interest free season ticket loans Cycle to work scheme - discounted bicycles Flu and eye care vouchers - to keep you healthy Employee Assistance Programme - 24/7 health & wellbeing support Remote GP app - to give you and your family access to medical experts quickly Platform hosting 1000s of discounts at your favourite retailers, restaurants, supermarkets, leisure & days out venues, gyms and more Family & wellbeing policy - including enhanced maternity pay, menopause support, neurodiversity support, carer support, company sick pay and much more Plus a Flexible benefits policy that allows you to pick and choose additional benefits as below: Purchasing up to 5 days additional holiday Discounted gym membership Discounted private medical insurance for family cover Discounted critical health insurance and more We recognise that diversity in all its forms including but not limited to race, gender, age, sexual orientation, disability, and background - enriches our workplace and enhances our ability to serve our clients and community effectively. Our goal is to create a culture where everyone feels empowered to bring their authentic selves to work, knowing their unique perspectives are welcomed and appreciated. We actively seek applicants from all backgrounds and want you to get in touch even if you don't have all the skills we have asked for - we will support you with the development you need.
Oct 22, 2025
Full time
We are a business with exciting sustainable growth plans over the next few years looking for amazing people who want to grow along with us. We are a business that values our people. We've launched exciting people initiatives to better our people's experience and we engage with our people to listen to their needs and wants. We have adopted a hybrid working policy that gives our people the flexibility they want and we reward and recognise them well through numerous ways including our extensive benefits package and the way we align our support to match their career goals. We employ 250 staff in the UK with a fast-growing presence, headquartered in London and serving a wide range of clients. We have established a strong track record and reputation as the 'partner with a purpose' to help each client get the most out of their property. Through our network of offices in the UK, we offer a wide range of property services including consultancy, management, investment and commercial agency, residential sales & lettings. The role We are looking for a proactive and detail-oriented Business Support Executive to join our expanding team in Oxford. This full-time position is essential for streamlining administrative operations, supporting project management, and ensuring consistency in both internal systems and client-facing processes. You will play a key role in enhancing the efficiency of the entire team by collaborating closely with senior management. Your contributions will lead to: Improved workflow efficiency and operational structure. Direct impact on financial performance and project success. The best things about the role Energy & Utilities is an area with significant growth potential that the business is investing in. This is an exciting opportunity to be part of a growth and success story. This is a brand-new role that you can make your own, with great professional growth potential from working closely with experienced PMO, operations and fee earners. You would be part of a dynamic, forward-thinking and supportive team. Responsibilities Manage accounts receivable activities including debtor follow-ups. Collaborate with project teams to issue timely and accurate client invoices. Project Support Maintain and update project data in and Atvero in coordination with Project Managers. Support timesheet compliance and ensure pipeline data accuracy with Bid and Project Managers. Assist in implementing and maintaining administrative best practices across projects. Oversee the accuracy of supplier information to ensure accuracy and compliance (eg. PI Certs, Insurance certs, contact details) Office Management Coordinate general office tasks such as supplier liaison and facility management. Act as a single point of contact for administrative support within the Oxford office. Documentation & Scheduling Organize and manage documentation, scheduling, and internal reporting requirements. The above is not exhaustive, and the Business Support Executives are able to adapt to provide any other administrative needs that the business has. Requirements Experience in administrative or operational support roles. Familiarity with financial processes such as invoicing and debt management. Excellent organizational and multitasking abilities. Computer literate with knowledge of Microsoft Office (e.g. word, excel etc.). Strong communication and interpersonal skills. Strong work ethic and highly motivated in a busy environment Positive and Proactive approach to work Desirable but non-essential Experience in a professional services or technical environment. Previous use of document and project management systems like Atvero. Hybrid working - to give you the flexibility you need Holidays: 25 days increasing in line with length of service to a maximum of 30 days Enhanced auto enrolment pension scheme - to help you save for the future Life assurance - to protect your loved ones should the worst happen Interest free season ticket loans Cycle to work scheme - discounted bicycles Flu and eye care vouchers - to keep you healthy Employee Assistance Programme - 24/7 health & wellbeing support Remote GP app - to give you and your family access to medical experts quickly Platform hosting 1000s of discounts at your favourite retailers, restaurants, supermarkets, leisure & days out venues, gyms and more Family & wellbeing policy - including enhanced maternity pay, menopause support, neurodiversity support, carer support, company sick pay and much more Plus a Flexible benefits policy that allows you to pick and choose additional benefits as below: Purchasing up to 5 days additional holiday Discounted gym membership Discounted private medical insurance for family cover Discounted critical health insurance and more We recognise that diversity in all its forms including but not limited to race, gender, age, sexual orientation, disability, and background - enriches our workplace and enhances our ability to serve our clients and community effectively. Our goal is to create a culture where everyone feels empowered to bring their authentic selves to work, knowing their unique perspectives are welcomed and appreciated. We actively seek applicants from all backgrounds and want you to get in touch even if you don't have all the skills we have asked for - we will support you with the development you need.
People First Personnel
Property Manager
People First Personnel Chelmsford, Essex
We are seeking a professional and experienced Property Manager to step into a Team Leader role within an established residential lettings team. You will manage your own portfolio while supporting the Manager and Assistant Manager in leading a team of 20. What is in it for you: £30,000£32,000 basic(Depending on experience) + bonuses & year-end profit share (OTE up to £35,000) Hybrid working after prob click apply for full job details
Oct 12, 2025
Full time
We are seeking a professional and experienced Property Manager to step into a Team Leader role within an established residential lettings team. You will manage your own portfolio while supporting the Manager and Assistant Manager in leading a team of 20. What is in it for you: £30,000£32,000 basic(Depending on experience) + bonuses & year-end profit share (OTE up to £35,000) Hybrid working after prob click apply for full job details
Senior property manager (portfolio)
Cluttons LLP
We are a business with exciting sustainable growth plans over the next few years looking for amazing people who want to grow along with us. We are a business that values our people. We've launched exciting people initiatives to better our people's experience and we engage with our people to listen to their needs and wants. We have adopted a hybrid working policy that gives our people the flexibility they want and we reward and recognise them well through numerous ways including our extensive benefits package and the way we align our support to match their career goals. Cluttons is a company with a difference, working on a solid foundation of mutual trust, we are commercially focussed, and business orientated. We employ over 250 staff in the UK with a fast-growing presence, headquartered in London and serving a wide range of clients. We have established a strong track record and reputation as the 'partner with a purpose' to help each client get the most out of their property. Through our network of offices in the UK, we offer a wide range of property services including consultancy, management, investment and commercial agency, residential sales & lettings. The role Management of a portfolio of key client (known as portfolio client) properties, delivering services in line with our Cluttons values and guiding principles, as well as being a point of support and guidance for the team. The Senior Property Manager is responsible for ensuring that the properties they manage stay in good condition and remain compliant with legislation and best practice. Senior Property Managers have many different day-to-day responsibilities, such as managing all aspects of the properties they manage, client and tenant liaison, making sure that the needs of the property are met, and maintaining a high standard of professionalism across every property. They are also there to provide support, setting an example and encouraging the team to consistently strive to reach personal, team and business goals. Responsibilities As a senior Proactively help others on the team while still delivering excellent work Actively shape and drive a positive team culture, setting an example for others in terms of attitude and attributes Put company and team goals ahead of own goals in day-to-day work; having a "we're all in this together" mentality and recognising that if one of us succeeds it lifts all of us up Be empathetic for those who are going through the lessons that you learned and strive to help accelerate them through those times Transform broad ideas into thoughtful solutions that can be implemented Dig in, learn, and think about the long-term goals for the team and company Be a representative of your team to the rest of the business As a property manager To be the primary contact representing Cluttons with designated portfolio clients To undertake the day-to-day management of a designated portfolio of properties Ensure properties are prepared for a new tenancies/renewal of tenancies Supervise tenants' maintenance requests including liaising with contractors, preparing specifications, tendering, and supervising works where necessary Oversee refurbishment and other larger works as necessary, including pre and post tenancy work Ensure properties meet their regulatory and statutory requirements and ensure that all health and safety audit documentation is up to date Visit properties at least twice a year, completing an inspection report and recording information on health and safety matters Negotiate, instruct, and manage the swift return of deposits Arrange re marketing as appropriate Consider rental returns and set marketed rent levels with the assistance of local lettings agencies, negotiating new lets, renewals, and terminations accordingly and managing the overall rent roll to achieve the clients desired returns Ensure voids are kept to a minimum and targets are met Work closely with lettings negotiators to generate new business opportunities and develop and grow exiting client base Authorise and approve invoices for payment being satisfied that the works or supply represented by the invoice has been properly incurred Arranging payment for service charge and ground rent invoices Monitor tenant debtors and ensure appropriate steps are taken to pursue debtors Ensure the maintenance and updating of the computerised property records system Deliver excellent customer service and communication Build trusted relationships with colleagues, landlords and tenants Maintain partnerships with suppliers and contractors to ensure best pricing and quality service Able to serve section 21, 8, 48 notices with prescribed information as and when required Seek opportunities to increase revenue for the department and spotting any cross-selling opportunities that will benefit the company as a whole Requirements Lettings Property Management experience is essential ARLA or IRPM qualified (desirable) Educated to A-level standard (or equivalent) or qualified by experience Excellent interpersonal skills, with the ability to communicate effectively and maintain appropriate professional boundaries Ability to prioritise workload and work effectively in a high-pressured environment Ability to deal with difficult situations Ability to work under pressure A proficiency in the use of MS Office including Outlook, Word, and Excel Strong team ethic, with the proven ability to work effectively and collaboratively within a team or independently with individuals at all levels Working on own initiative without close supervision and as part of a team Working flexibly in responding to the varying demands of the role in order to achieve agreed outcomes Hybrid working - to give you the flexibility you need Holidays: 25 days increasing in line with length of service to a maximum of 30 days Enhanced auto enrolment pension scheme - to help you save for the future Life assurance - to protect your loved ones should the worst happen Interest free season ticket loans Cycle to work scheme - discounted bicycles Flu and eye care vouchers - to keep you healthy Employee Assistance Programme - 24/7 health & wellbeing support Remote GP app - to give you and your family access to medical experts quickly Platform hosting 1000s of discounts at your favourite retailers, restaurants, supermarkets, leisure & days out venues, gyms and more Family & wellbeing policy - including enhanced maternity pay, menopause support, neurodiversity support, carer support, company sick pay and much more Plus a Flexible benefits policy that allows you to pick and choose additional benefits as below: Purchasing up to 5 days additional holiday Discounted gym membership Discounted private medical insurance for family cover Discounted critical health insurance and more We recognise that diversity in all its forms including but not limited to race, gender, age, sexual orientation, disability, and background - enriches our workplace and enhances our ability to serve our clients and community effectively. Our goal is to create a culture where everyone feels empowered to bring their authentic selves to work, knowing their unique perspectives are welcomed and appreciated. We actively seek applicants from all backgrounds and want you to get in touch even if you don't have all the skills we have asked for - we will support you with the development you need. Recruitment agencies Cluttons will only pay agency fees where a signed agreement is in place and the agency has been instructed by a member of our HR team. We do not accept speculative or unsolicited CVs from any third party, including recruitment agencies. Any CVs submitted to Cluttons or any of our employees outside of our formal recruitment process, including those sent directly to hiring managers or other employees, will be deemed unsolicited and will not be eligible for any agency fees.
Oct 08, 2025
Full time
We are a business with exciting sustainable growth plans over the next few years looking for amazing people who want to grow along with us. We are a business that values our people. We've launched exciting people initiatives to better our people's experience and we engage with our people to listen to their needs and wants. We have adopted a hybrid working policy that gives our people the flexibility they want and we reward and recognise them well through numerous ways including our extensive benefits package and the way we align our support to match their career goals. Cluttons is a company with a difference, working on a solid foundation of mutual trust, we are commercially focussed, and business orientated. We employ over 250 staff in the UK with a fast-growing presence, headquartered in London and serving a wide range of clients. We have established a strong track record and reputation as the 'partner with a purpose' to help each client get the most out of their property. Through our network of offices in the UK, we offer a wide range of property services including consultancy, management, investment and commercial agency, residential sales & lettings. The role Management of a portfolio of key client (known as portfolio client) properties, delivering services in line with our Cluttons values and guiding principles, as well as being a point of support and guidance for the team. The Senior Property Manager is responsible for ensuring that the properties they manage stay in good condition and remain compliant with legislation and best practice. Senior Property Managers have many different day-to-day responsibilities, such as managing all aspects of the properties they manage, client and tenant liaison, making sure that the needs of the property are met, and maintaining a high standard of professionalism across every property. They are also there to provide support, setting an example and encouraging the team to consistently strive to reach personal, team and business goals. Responsibilities As a senior Proactively help others on the team while still delivering excellent work Actively shape and drive a positive team culture, setting an example for others in terms of attitude and attributes Put company and team goals ahead of own goals in day-to-day work; having a "we're all in this together" mentality and recognising that if one of us succeeds it lifts all of us up Be empathetic for those who are going through the lessons that you learned and strive to help accelerate them through those times Transform broad ideas into thoughtful solutions that can be implemented Dig in, learn, and think about the long-term goals for the team and company Be a representative of your team to the rest of the business As a property manager To be the primary contact representing Cluttons with designated portfolio clients To undertake the day-to-day management of a designated portfolio of properties Ensure properties are prepared for a new tenancies/renewal of tenancies Supervise tenants' maintenance requests including liaising with contractors, preparing specifications, tendering, and supervising works where necessary Oversee refurbishment and other larger works as necessary, including pre and post tenancy work Ensure properties meet their regulatory and statutory requirements and ensure that all health and safety audit documentation is up to date Visit properties at least twice a year, completing an inspection report and recording information on health and safety matters Negotiate, instruct, and manage the swift return of deposits Arrange re marketing as appropriate Consider rental returns and set marketed rent levels with the assistance of local lettings agencies, negotiating new lets, renewals, and terminations accordingly and managing the overall rent roll to achieve the clients desired returns Ensure voids are kept to a minimum and targets are met Work closely with lettings negotiators to generate new business opportunities and develop and grow exiting client base Authorise and approve invoices for payment being satisfied that the works or supply represented by the invoice has been properly incurred Arranging payment for service charge and ground rent invoices Monitor tenant debtors and ensure appropriate steps are taken to pursue debtors Ensure the maintenance and updating of the computerised property records system Deliver excellent customer service and communication Build trusted relationships with colleagues, landlords and tenants Maintain partnerships with suppliers and contractors to ensure best pricing and quality service Able to serve section 21, 8, 48 notices with prescribed information as and when required Seek opportunities to increase revenue for the department and spotting any cross-selling opportunities that will benefit the company as a whole Requirements Lettings Property Management experience is essential ARLA or IRPM qualified (desirable) Educated to A-level standard (or equivalent) or qualified by experience Excellent interpersonal skills, with the ability to communicate effectively and maintain appropriate professional boundaries Ability to prioritise workload and work effectively in a high-pressured environment Ability to deal with difficult situations Ability to work under pressure A proficiency in the use of MS Office including Outlook, Word, and Excel Strong team ethic, with the proven ability to work effectively and collaboratively within a team or independently with individuals at all levels Working on own initiative without close supervision and as part of a team Working flexibly in responding to the varying demands of the role in order to achieve agreed outcomes Hybrid working - to give you the flexibility you need Holidays: 25 days increasing in line with length of service to a maximum of 30 days Enhanced auto enrolment pension scheme - to help you save for the future Life assurance - to protect your loved ones should the worst happen Interest free season ticket loans Cycle to work scheme - discounted bicycles Flu and eye care vouchers - to keep you healthy Employee Assistance Programme - 24/7 health & wellbeing support Remote GP app - to give you and your family access to medical experts quickly Platform hosting 1000s of discounts at your favourite retailers, restaurants, supermarkets, leisure & days out venues, gyms and more Family & wellbeing policy - including enhanced maternity pay, menopause support, neurodiversity support, carer support, company sick pay and much more Plus a Flexible benefits policy that allows you to pick and choose additional benefits as below: Purchasing up to 5 days additional holiday Discounted gym membership Discounted private medical insurance for family cover Discounted critical health insurance and more We recognise that diversity in all its forms including but not limited to race, gender, age, sexual orientation, disability, and background - enriches our workplace and enhances our ability to serve our clients and community effectively. Our goal is to create a culture where everyone feels empowered to bring their authentic selves to work, knowing their unique perspectives are welcomed and appreciated. We actively seek applicants from all backgrounds and want you to get in touch even if you don't have all the skills we have asked for - we will support you with the development you need. Recruitment agencies Cluttons will only pay agency fees where a signed agreement is in place and the agency has been instructed by a member of our HR team. We do not accept speculative or unsolicited CVs from any third party, including recruitment agencies. Any CVs submitted to Cluttons or any of our employees outside of our formal recruitment process, including those sent directly to hiring managers or other employees, will be deemed unsolicited and will not be eligible for any agency fees.
BDS (NORTHERN) LIMITED
Sheltered Housing Scheme Manager
BDS (NORTHERN) LIMITED Camberley, Surrey
BDS are working with a leading housing association to recruit a Scheme Manager to work within a retirement living service for older adults based in Camberley. We have both full and part time opportunities available. Duties : Daily welfare checks to residents. Facilitate property lettings and tenant communication for smooth onboarding Conduct regular health and safety checks to ensure property conditions are well-maintained. Coordinate with external agencies and providers when necessary. Monitor tenant rent accounts, ensuring deadlines are met and addressing any arrears Act promptly on complaints regarding anti-social behaviour, escalating where needed. Report communal area repairs and maintain strong partnerships with external support agencies. Criteria : The ideal candidate will have previous experience in a similar scheme management role, particularly within a sheltered or supported housing setting. Strong understanding of tenant and housing management, particularly for older adults Confident in conducting health and safety checks within residential environments Effective communicator, able to handle complaints and uphold tenancy agreements Experience working collaboratively with external agencies to support tenants' needs Please note this is a fully site based position- Hybrid working is NOT available with this role. Hours: We have two positions available- full time at 35 hours and part time at 17.5 hours per week Salary; 33,180 per annum F/T (this will be pro rata for the part time role) Other benefits include: 28 days paid holiday plus bank holidays per year (pro-rata for part time) rising by 1 day per year up to a maximum of one working week. A choice of Pension Schemes including a Defined Benefit Scheme with a 7.5% member contribution or a Defined Contribution Scheme with a 4% member contribution and 4% employer contribution. Both pension schemes provide Life Insurance Cover. Option to purchase additional holiday of up to 2 of your working weeks (at managers discretion). Employee Assistance Programme. "Hapi" Benefits App with multiple discounts. Cycle to work scheme. This role is subject to a successful DBS check. This is a permanent position. Apply now for immediate consideration!
Jul 15, 2025
Full time
BDS are working with a leading housing association to recruit a Scheme Manager to work within a retirement living service for older adults based in Camberley. We have both full and part time opportunities available. Duties : Daily welfare checks to residents. Facilitate property lettings and tenant communication for smooth onboarding Conduct regular health and safety checks to ensure property conditions are well-maintained. Coordinate with external agencies and providers when necessary. Monitor tenant rent accounts, ensuring deadlines are met and addressing any arrears Act promptly on complaints regarding anti-social behaviour, escalating where needed. Report communal area repairs and maintain strong partnerships with external support agencies. Criteria : The ideal candidate will have previous experience in a similar scheme management role, particularly within a sheltered or supported housing setting. Strong understanding of tenant and housing management, particularly for older adults Confident in conducting health and safety checks within residential environments Effective communicator, able to handle complaints and uphold tenancy agreements Experience working collaboratively with external agencies to support tenants' needs Please note this is a fully site based position- Hybrid working is NOT available with this role. Hours: We have two positions available- full time at 35 hours and part time at 17.5 hours per week Salary; 33,180 per annum F/T (this will be pro rata for the part time role) Other benefits include: 28 days paid holiday plus bank holidays per year (pro-rata for part time) rising by 1 day per year up to a maximum of one working week. A choice of Pension Schemes including a Defined Benefit Scheme with a 7.5% member contribution or a Defined Contribution Scheme with a 4% member contribution and 4% employer contribution. Both pension schemes provide Life Insurance Cover. Option to purchase additional holiday of up to 2 of your working weeks (at managers discretion). Employee Assistance Programme. "Hapi" Benefits App with multiple discounts. Cycle to work scheme. This role is subject to a successful DBS check. This is a permanent position. Apply now for immediate consideration!
LIM
Client Accounts Manager
LIM City, London
Welcome to Lomond Investment Management, part of Lomond, the UK's leading network of residential lettings and estate agencies. Uniquely positioned to be able to draw on the local experience of our national network of over 60 branches, Lomond Investment Management provides an excellent service for developers and investors in the build-to-rent, single-family housing, lettings, and offshore markets, irrespective of portfolio size and geographical location. With our team's extensive industry expertise and local knowledge, we're here to redefine expectations in our sector and lead the way for change. Now, we're happy to offer you an exciting opportunity to join our dynamic team as a Client Accounts Manager. This is a full-time, permanent position located in our Liverpool Street, London office. This role is hybrid with the option to work from home one day a week and increasing to two days a week on passing of probation. You'll enjoy a standard workweek of 40 hours, Monday to Friday, 9am to 6pm. The salary ranges from £33,000 - £37,000. Let's talk about the role. It involves: Working with the Senior Client Account Manager and providing general assistance with processes and management of the client accounts assistants. Production of CIS tax reports, to be issued to our clients. Ownership of the nonresident tax process, and payments to HMRC Accurate daily bank reconciliation of our client accounts Delegation of tasks to the client accounts assistants, where necessary. Assistance in managing the credit control function and monthly reporting for our institutional clients Production of expenditure reports to be issued to our clients Authorisation of daily client and contractor payments Regular meetings with clients to discuss reporting requirements. We're not just looking for someone who fits our team; we want to be a good fit for you too! We're looking for individuals with qualities such as: Highly organised Able to work diligently and work to strict deadlines Strong attention to detail and an eye for improving processes Able to build relationships with key stakeholders A good understanding client money protection, and statutory requirements Residential property accounts experience essential Qube PM software experience desirable. At Lomond, we believe in taking care of our people. That's why we offer some amazing perks and benefits through our engagement platform, LOMONDlife. Here's what you can look forward to: Our Employee Assistance Programme offers free counselling support sessions. Our annual leave purchase scheme, where you can buy up to an extra 5 days of holiday. Get the latest gadgets and appliances with our Smart Tech Scheme. We're committed to reducing our carbon footprint with our Cycle2Work Scheme. We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF. You'll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles. Exclusive Electric Vehicle Scheme enabling salary sacrifice payments for top of range EV's Celebrate your loyalty with special days and celebrations for length of service. Planning for retirement? We've got you covered with that important pension pot. We'll support your professional development by funding your professional qualifications so you can reach your full potential and build your career. And of course, we like to have a little fun too! Our company socials bring our people together. So work hard, and then socialise even harder! We're excited to offer these amazing benefits to our hardworking teams. It's our way of showing appreciation for your dedication. At Lomond, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives. Join us and experience a workplace that truly values you. Apply today!
Jul 12, 2025
Full time
Welcome to Lomond Investment Management, part of Lomond, the UK's leading network of residential lettings and estate agencies. Uniquely positioned to be able to draw on the local experience of our national network of over 60 branches, Lomond Investment Management provides an excellent service for developers and investors in the build-to-rent, single-family housing, lettings, and offshore markets, irrespective of portfolio size and geographical location. With our team's extensive industry expertise and local knowledge, we're here to redefine expectations in our sector and lead the way for change. Now, we're happy to offer you an exciting opportunity to join our dynamic team as a Client Accounts Manager. This is a full-time, permanent position located in our Liverpool Street, London office. This role is hybrid with the option to work from home one day a week and increasing to two days a week on passing of probation. You'll enjoy a standard workweek of 40 hours, Monday to Friday, 9am to 6pm. The salary ranges from £33,000 - £37,000. Let's talk about the role. It involves: Working with the Senior Client Account Manager and providing general assistance with processes and management of the client accounts assistants. Production of CIS tax reports, to be issued to our clients. Ownership of the nonresident tax process, and payments to HMRC Accurate daily bank reconciliation of our client accounts Delegation of tasks to the client accounts assistants, where necessary. Assistance in managing the credit control function and monthly reporting for our institutional clients Production of expenditure reports to be issued to our clients Authorisation of daily client and contractor payments Regular meetings with clients to discuss reporting requirements. We're not just looking for someone who fits our team; we want to be a good fit for you too! We're looking for individuals with qualities such as: Highly organised Able to work diligently and work to strict deadlines Strong attention to detail and an eye for improving processes Able to build relationships with key stakeholders A good understanding client money protection, and statutory requirements Residential property accounts experience essential Qube PM software experience desirable. At Lomond, we believe in taking care of our people. That's why we offer some amazing perks and benefits through our engagement platform, LOMONDlife. Here's what you can look forward to: Our Employee Assistance Programme offers free counselling support sessions. Our annual leave purchase scheme, where you can buy up to an extra 5 days of holiday. Get the latest gadgets and appliances with our Smart Tech Scheme. We're committed to reducing our carbon footprint with our Cycle2Work Scheme. We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF. You'll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles. Exclusive Electric Vehicle Scheme enabling salary sacrifice payments for top of range EV's Celebrate your loyalty with special days and celebrations for length of service. Planning for retirement? We've got you covered with that important pension pot. We'll support your professional development by funding your professional qualifications so you can reach your full potential and build your career. And of course, we like to have a little fun too! Our company socials bring our people together. So work hard, and then socialise even harder! We're excited to offer these amazing benefits to our hardworking teams. It's our way of showing appreciation for your dedication. At Lomond, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives. Join us and experience a workplace that truly values you. Apply today!
LIM
Block Manager
LIM Exeter, Devon
A new position has arisen within the department to assist the block management function. Providing support to the Lead Building & Facilities Manager on residential and mixed use PRS developments and ensuring the effective management of the block portfolio including Health & Safety obligations. You will be responsible for ensuring the very highest level of service across the portfolio, meeting client expectations and tactically supporting the strategic direction being taken by the business. Lomond Investment Management, part of Lomond, the UK's leading network of lettings and estate agencies. Uniquely positioned to be able to draw on the local experience of our national network of over 60 branches, together with asset and property managers, Lomond Investment Management provides an account-managed single point of contact service for developers and investors in the build-to-rent, single-family housing, lettings, and offshore markets, irrespective of portfolio size and geographical location. With our team's extensive industry expertise and local knowledge, we're here to redefine expectations in our sector and lead the way for change. Now, we're happy to offer you an exciting opportunity to join our dynamic team as a Block Manager. This is a full-time, permanent position located in Exeter, 5 days a week, but with the option of hybrid working post probation. You'll enjoy a standard workweek of 37.5 hours, Monday to Friday, from 9am to 5.30pm. The salary ranges up to £29,000-32,000 dependent on experience. Let's talk about the role. It involves: Gaining a thorough knowledge and understanding of each building and PPM requirements Reviewing and actioning risk assessments and other compliance related reports Managing preventative and proactive maintenance Managing all necessary utility bills Carrying out an audit function to ensure statutory compliance is 100% Agreeing service levels and ensuring best use of contractors Reviewing and actioning risk assessments and other compliance related reports Assisting in preparing annual budgets Assisting the Lead Building & Facilities Manager to manage the block management function Reviewing and approving expenditure Initiating insurance claims and recharge costs Liaising with clients on a regular basis Responding to internal and external queries and complaints Undertaking site inspections across the UK on a periodic basis (travel and hotel stays arranged/paid for) We're not just looking for someone who fits our team; we want to be a good fit for you, too! We're looking for individuals with qualities such as: Building Management experience is essential for the role Administrative experience High IT proficiency particularly Microsoft Office products Ability to communicate to stakeholders both internally and externally at various levels At Lomond, we believe in taking care of our people. That's why we offer some amazing perks and benefits through our engagement platform, LOMONDlife. Here's what you can look forward to: Our smart spending app gives you discounts at over 900 retailers, and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health. Our Employee Assistance Programme offers free counselling support sessions. Our annual leave purchase scheme, where you can buy up to an extra 5 days of holiday. Get the latest gadgets and appliances with our Smart Tech Scheme. We're committed to reducing our carbon footprint with our Cycle2Work Scheme. We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF. You'll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles. Celebrate your loyalty with special days and celebrations for length of service. Planning for retirement? We've got you covered with that important pension pot. We'll support your professional development by funding your professional qualifications so you can reach your full potential and build your career. And of course, we like to have a little fun too! Our company socials bring our people together. So work hard, and then socialise even harder! We're excited to offer these amazing benefits to our hardworking teams. It's our way of showing appreciation for your dedication. At Lomond, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives. Join us and experience a workplace that truly values you. Apply today!
Jul 12, 2025
Full time
A new position has arisen within the department to assist the block management function. Providing support to the Lead Building & Facilities Manager on residential and mixed use PRS developments and ensuring the effective management of the block portfolio including Health & Safety obligations. You will be responsible for ensuring the very highest level of service across the portfolio, meeting client expectations and tactically supporting the strategic direction being taken by the business. Lomond Investment Management, part of Lomond, the UK's leading network of lettings and estate agencies. Uniquely positioned to be able to draw on the local experience of our national network of over 60 branches, together with asset and property managers, Lomond Investment Management provides an account-managed single point of contact service for developers and investors in the build-to-rent, single-family housing, lettings, and offshore markets, irrespective of portfolio size and geographical location. With our team's extensive industry expertise and local knowledge, we're here to redefine expectations in our sector and lead the way for change. Now, we're happy to offer you an exciting opportunity to join our dynamic team as a Block Manager. This is a full-time, permanent position located in Exeter, 5 days a week, but with the option of hybrid working post probation. You'll enjoy a standard workweek of 37.5 hours, Monday to Friday, from 9am to 5.30pm. The salary ranges up to £29,000-32,000 dependent on experience. Let's talk about the role. It involves: Gaining a thorough knowledge and understanding of each building and PPM requirements Reviewing and actioning risk assessments and other compliance related reports Managing preventative and proactive maintenance Managing all necessary utility bills Carrying out an audit function to ensure statutory compliance is 100% Agreeing service levels and ensuring best use of contractors Reviewing and actioning risk assessments and other compliance related reports Assisting in preparing annual budgets Assisting the Lead Building & Facilities Manager to manage the block management function Reviewing and approving expenditure Initiating insurance claims and recharge costs Liaising with clients on a regular basis Responding to internal and external queries and complaints Undertaking site inspections across the UK on a periodic basis (travel and hotel stays arranged/paid for) We're not just looking for someone who fits our team; we want to be a good fit for you, too! We're looking for individuals with qualities such as: Building Management experience is essential for the role Administrative experience High IT proficiency particularly Microsoft Office products Ability to communicate to stakeholders both internally and externally at various levels At Lomond, we believe in taking care of our people. That's why we offer some amazing perks and benefits through our engagement platform, LOMONDlife. Here's what you can look forward to: Our smart spending app gives you discounts at over 900 retailers, and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health. Our Employee Assistance Programme offers free counselling support sessions. Our annual leave purchase scheme, where you can buy up to an extra 5 days of holiday. Get the latest gadgets and appliances with our Smart Tech Scheme. We're committed to reducing our carbon footprint with our Cycle2Work Scheme. We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF. You'll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles. Celebrate your loyalty with special days and celebrations for length of service. Planning for retirement? We've got you covered with that important pension pot. We'll support your professional development by funding your professional qualifications so you can reach your full potential and build your career. And of course, we like to have a little fun too! Our company socials bring our people together. So work hard, and then socialise even harder! We're excited to offer these amazing benefits to our hardworking teams. It's our way of showing appreciation for your dedication. At Lomond, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives. Join us and experience a workplace that truly values you. Apply today!
Handpicked Recruitment Ltd
Housing Officer
Handpicked Recruitment Ltd
Our client is a fantastic charity that offers a wide range of services and support to Veterans and their dependants. They are currently looking to recruit a Housing Officer to help and support the team and business PLEASE NOTE: This is not a Hybrid or Remote working role. Job purpose Responsible to the Housing Manager for delivering a high quality, customer focussed housing service to ex-service personnel and their dependents. To provide an effective and responsive housing management service for a patch of properties, meeting agreed performance outcomes and objectives for key areas, including rent arrears, lettings and anti-social behaviour Key Accountabilities Lettings, allocations and voids management Rent arrears prevention and recovery Anti-social behaviour, nuisance and other breaches of tenancy Tenancy and estate management Resident engagement Working in a team and with others Financial control Record keeping and data management Quality and regulatory compliance Health and Safety Equality and diversity Other various tasks on an ad-hoc basis This will require someone who has a strong background in a similar role as a Housing Officer, ideally within a charity.
Mar 18, 2025
Full time
Our client is a fantastic charity that offers a wide range of services and support to Veterans and their dependants. They are currently looking to recruit a Housing Officer to help and support the team and business PLEASE NOTE: This is not a Hybrid or Remote working role. Job purpose Responsible to the Housing Manager for delivering a high quality, customer focussed housing service to ex-service personnel and their dependents. To provide an effective and responsive housing management service for a patch of properties, meeting agreed performance outcomes and objectives for key areas, including rent arrears, lettings and anti-social behaviour Key Accountabilities Lettings, allocations and voids management Rent arrears prevention and recovery Anti-social behaviour, nuisance and other breaches of tenancy Tenancy and estate management Resident engagement Working in a team and with others Financial control Record keeping and data management Quality and regulatory compliance Health and Safety Equality and diversity Other various tasks on an ad-hoc basis This will require someone who has a strong background in a similar role as a Housing Officer, ideally within a charity.
Rubicon Recruitment
Recruitment Consultant - Engineering
Rubicon Recruitment Poole, Dorset
Recruitment Consultant Engineering, Competitive Salary, Poole Improve your working life: Here at Rubicon, we take pride in being 100% employee-owned (John Lewis & Waitrose concept but on a smaller, more personable level), empowering our team to enjoy not only a fulfilling career but also a stake in our collective success, ensuring that every effort contributes to their long-term financial well-being. We re looking for a Recruitment Consultant to join our close-knit specialist team. You ll play a pivotal role in attracting and selecting candidates, account managing our exclusive clients and developing long-standing sustainable relationships with new businesses in new geographical areas. With a first-class induction, ongoing training from day one and a tailored personal development plan, this is a stepping stone for someone who wants to develop a long-term career within 360 Recruitment , enabling you to provide our customers with the best experience throughout their journey and ensure we re the consultancy of choice every time. As a Rubicon Recruitment Consultant, you ll receive, from Day 1: 33 days holiday (+1 extra day on your birthday) Early finish Fridays every week at 3pm Flexible working hours and hybrid working First round of drinks on Rubicon every Friday after work Free parking Monday Friday, no weekend working Quarterly salary reviews Inclusion in the company s bonus scheme that pays out quarterly And after a relatively short qualifying period you ll: Become part of Rubicon s 100% Employee-Owned Trust, Be entered into the pension scheme, Get private medical insurance, Have access to re-mortgaging financial support with professional fees Get financial support of £1,000 towards moving home, rented accommodation or your own property Have access to £500 per annum towards any course or qualification (if it benefits you at work, we ll pay for the whole thing i.e. CIPD, REC Level 3) As Recruitment Consultant your responsibilities will include: Headhunting candidates via a range of tools & job boards Contacting registered candidates within our database via phone, email and f2f Initial qualification calls with candidates, cross-referencing answers to detailed job specifications Visiting our prospect and client base Creating opportunities for candidates through speculative approaches Maximise on opportunities within our client base Ideally, you ll have the following background/experience: Experience within recruitment/lettings/property/residential/account management/B2B customer support Strong administration skills, able to produce efficient and accurate work A professional telephone manner with previous customer service experience Experience using CRM databases or equivalent systems A full Drivers Licence The company is a close-knit family of professionals with a sociable culture, we organise quarterly team-building events, meet monthly for company breakfasts and maintain an empowered culture where the managers and directors have all progressed from doing this role themselves. Apply now! To apply to this Recruitment Consultant position, submit your CV via this advert and we ll be in contact to discuss if this is a good fit for your next role. For more of an insight into the team you ll be joining, and the company generally, check out the 'About Us' on Rubicon s website, read Rubicon s exceptional Google reviews (over 1,000 with an average of 4.9 stars), or check Rubicon out on LinkedIn or Facebook.
Mar 09, 2025
Full time
Recruitment Consultant Engineering, Competitive Salary, Poole Improve your working life: Here at Rubicon, we take pride in being 100% employee-owned (John Lewis & Waitrose concept but on a smaller, more personable level), empowering our team to enjoy not only a fulfilling career but also a stake in our collective success, ensuring that every effort contributes to their long-term financial well-being. We re looking for a Recruitment Consultant to join our close-knit specialist team. You ll play a pivotal role in attracting and selecting candidates, account managing our exclusive clients and developing long-standing sustainable relationships with new businesses in new geographical areas. With a first-class induction, ongoing training from day one and a tailored personal development plan, this is a stepping stone for someone who wants to develop a long-term career within 360 Recruitment , enabling you to provide our customers with the best experience throughout their journey and ensure we re the consultancy of choice every time. As a Rubicon Recruitment Consultant, you ll receive, from Day 1: 33 days holiday (+1 extra day on your birthday) Early finish Fridays every week at 3pm Flexible working hours and hybrid working First round of drinks on Rubicon every Friday after work Free parking Monday Friday, no weekend working Quarterly salary reviews Inclusion in the company s bonus scheme that pays out quarterly And after a relatively short qualifying period you ll: Become part of Rubicon s 100% Employee-Owned Trust, Be entered into the pension scheme, Get private medical insurance, Have access to re-mortgaging financial support with professional fees Get financial support of £1,000 towards moving home, rented accommodation or your own property Have access to £500 per annum towards any course or qualification (if it benefits you at work, we ll pay for the whole thing i.e. CIPD, REC Level 3) As Recruitment Consultant your responsibilities will include: Headhunting candidates via a range of tools & job boards Contacting registered candidates within our database via phone, email and f2f Initial qualification calls with candidates, cross-referencing answers to detailed job specifications Visiting our prospect and client base Creating opportunities for candidates through speculative approaches Maximise on opportunities within our client base Ideally, you ll have the following background/experience: Experience within recruitment/lettings/property/residential/account management/B2B customer support Strong administration skills, able to produce efficient and accurate work A professional telephone manner with previous customer service experience Experience using CRM databases or equivalent systems A full Drivers Licence The company is a close-knit family of professionals with a sociable culture, we organise quarterly team-building events, meet monthly for company breakfasts and maintain an empowered culture where the managers and directors have all progressed from doing this role themselves. Apply now! To apply to this Recruitment Consultant position, submit your CV via this advert and we ll be in contact to discuss if this is a good fit for your next role. For more of an insight into the team you ll be joining, and the company generally, check out the 'About Us' on Rubicon s website, read Rubicon s exceptional Google reviews (over 1,000 with an average of 4.9 stars), or check Rubicon out on LinkedIn or Facebook.
Integro Partners
Property Manager
Integro Partners
Embark on an exciting journey as a Property Manager at QED Property Management, where you'll play a pivotal role in delivering exceptional property management services. This permanent, full-time role offers a competitive salary range of GBP30,000 to GBP35,000, with the opportunity to work in a hybrid model, up to 2 days per week from home. - Become a key player in QED Property Management's mission to provide unparalleled property management services- Enjoy a collaborative and inclusive work culture that values your contributions and supports your professional development- Unlock a wealth of benefits, including opportunities for growth and advancement within the company Preferred Requirements: Exceptional property management skills with a strong understanding of the industry Proficient in Microsoft Office applications, property lettings software, and Sage Excellent communication and negotiation abilities to effectively liaise with tenants and stakeholders Meticulous attention to detail and a knack for problem-solving Flexible and adaptable, with a willingness to work in line with team requirements Preferred Qualifications: At least 2 years of experience in a senior property management role Proven track record of delivering exceptional customer service and tenant satisfaction Demonstrated ability to work collaboratively as part of a team and independently
Mar 07, 2025
Full time
Embark on an exciting journey as a Property Manager at QED Property Management, where you'll play a pivotal role in delivering exceptional property management services. This permanent, full-time role offers a competitive salary range of GBP30,000 to GBP35,000, with the opportunity to work in a hybrid model, up to 2 days per week from home. - Become a key player in QED Property Management's mission to provide unparalleled property management services- Enjoy a collaborative and inclusive work culture that values your contributions and supports your professional development- Unlock a wealth of benefits, including opportunities for growth and advancement within the company Preferred Requirements: Exceptional property management skills with a strong understanding of the industry Proficient in Microsoft Office applications, property lettings software, and Sage Excellent communication and negotiation abilities to effectively liaise with tenants and stakeholders Meticulous attention to detail and a knack for problem-solving Flexible and adaptable, with a willingness to work in line with team requirements Preferred Qualifications: At least 2 years of experience in a senior property management role Proven track record of delivering exceptional customer service and tenant satisfaction Demonstrated ability to work collaboratively as part of a team and independently
Service Care Solutions
Home Moves Plus Officer
Service Care Solutions Taunton, Somerset
Home Moves Plus Officer Location : Taunton and Wellington (Hybrid Working) Contract : Temporary until 31st May 2024 (Potential for Extension) Salary : Grade 13 Rates : 17.71 PAYE / 21.00 LTD Reporting to : Lettings Manager About the Role: We are currently recruiting for a Home Moves Plus Officer to join our Communities Directorate. This role plays a key part in making better use of social housing stock by assisting tenants who are under-occupying their properties to downsize. Through this initiative, we aim to free up essential housing for those in need while also addressing the impact of large-scale construction projects on local housing demand. If you are passionate about supporting tenants to find suitable housing solutions and want to contribute to creating sustainable communities, this role offers a fantastic opportunity to make a real difference. Key Responsibilities: Engage with tenants, families, and support networks to identify suitable housing solutions. Process essential documentation, including housing register applications, tenancy agreements, and grant applications. Maintain accurate records and update the housing management system with tenancy changes. Assess eligibility for grants and financial incentives, ensuring compliance with policies. Provide regular reports on financial incentives, location data, case studies, and overall project outcomes. Work closely with internal teams and external partners, such as housing associations, social care services, and local community organisations. Report safeguarding concerns in line with procedures. Support the delivery of housing objectives, including reducing temporary accommodation usage, improving mutual exchanges, and reducing overcrowding. What We're Looking For: Essential : GCSEs (or equivalent) including English and Mathematics. Strong knowledge of housing management, allocations, and lettings policies. Experience working in a housing-related role, particularly within income management or housing applications. Proficiency in Microsoft Office and housing systems such as Homefinder, HomeSwapper, and Open Housing. Ability to build positive relationships with tenants and key stakeholders. Excellent communication, organisational, and problem-solving skills. Understanding of safeguarding procedures and best practices. Desirable : Membership of a professional housing body (e.g. Chartered Institute of Housing). Experience working within a social housing organisation. Knowledge of health and safety legislation. Why Join Us? Be part of a vital project that directly impacts local housing availability and tenant well-being. Work in a supportive and collaborative environment. Hybrid working arrangements with travel across Taunton and Wellington. Opportunity to contribute to long-term housing strategies and service improvements. Additional Information: This role requires a Basic DBS check. Occasional evening and weekend work may be required. The role is initially funded until 31st May 2024, with potential for extension. If you are passionate about making a difference in the housing sector and supporting tenants to find better-suited accommodation, we want to hear from you! Apply today!
Feb 21, 2025
Seasonal
Home Moves Plus Officer Location : Taunton and Wellington (Hybrid Working) Contract : Temporary until 31st May 2024 (Potential for Extension) Salary : Grade 13 Rates : 17.71 PAYE / 21.00 LTD Reporting to : Lettings Manager About the Role: We are currently recruiting for a Home Moves Plus Officer to join our Communities Directorate. This role plays a key part in making better use of social housing stock by assisting tenants who are under-occupying their properties to downsize. Through this initiative, we aim to free up essential housing for those in need while also addressing the impact of large-scale construction projects on local housing demand. If you are passionate about supporting tenants to find suitable housing solutions and want to contribute to creating sustainable communities, this role offers a fantastic opportunity to make a real difference. Key Responsibilities: Engage with tenants, families, and support networks to identify suitable housing solutions. Process essential documentation, including housing register applications, tenancy agreements, and grant applications. Maintain accurate records and update the housing management system with tenancy changes. Assess eligibility for grants and financial incentives, ensuring compliance with policies. Provide regular reports on financial incentives, location data, case studies, and overall project outcomes. Work closely with internal teams and external partners, such as housing associations, social care services, and local community organisations. Report safeguarding concerns in line with procedures. Support the delivery of housing objectives, including reducing temporary accommodation usage, improving mutual exchanges, and reducing overcrowding. What We're Looking For: Essential : GCSEs (or equivalent) including English and Mathematics. Strong knowledge of housing management, allocations, and lettings policies. Experience working in a housing-related role, particularly within income management or housing applications. Proficiency in Microsoft Office and housing systems such as Homefinder, HomeSwapper, and Open Housing. Ability to build positive relationships with tenants and key stakeholders. Excellent communication, organisational, and problem-solving skills. Understanding of safeguarding procedures and best practices. Desirable : Membership of a professional housing body (e.g. Chartered Institute of Housing). Experience working within a social housing organisation. Knowledge of health and safety legislation. Why Join Us? Be part of a vital project that directly impacts local housing availability and tenant well-being. Work in a supportive and collaborative environment. Hybrid working arrangements with travel across Taunton and Wellington. Opportunity to contribute to long-term housing strategies and service improvements. Additional Information: This role requires a Basic DBS check. Occasional evening and weekend work may be required. The role is initially funded until 31st May 2024, with potential for extension. If you are passionate about making a difference in the housing sector and supporting tenants to find better-suited accommodation, we want to hear from you! Apply today!
Connect2Dorset
Estates Service Manager
Connect2Dorset Dorchester, Dorset
Job Title : Service Manager Estates Location : Hybrid (Travel Required) Contract Type : 3 months, temporary Salary : 400- 500DOE About Us Connect2Dorset is a managed service agency owned by Dorset Council providing temporary, contract and interim opportunities into the Council. Our service is built on our values of ethical, trustworthy, and caring, and our profits are returned to our Local Authority shareholders. About the Role We are seeking a highly motivated and experienced Service Manager Estates to lead the Estates Team at Dorset Council. The role is critical in ensuring the effective and efficient management of the council's estate portfolio. The successful candidate will provide professional estate management expertise, drive income generation, and ensure compliance with relevant legislation. Key Responsibilities: Lead and manage the Estates Team to provide effective and efficient estate management for Dorset Council. Provide professional advice on estate management matters Responsible for Estates Budget Seek to improve and maximise income from the Estate by creating new income opportunities, improving yields or by suggested re-purposing. To undertake asset acquisitions and lettings of the council's property assets. Supervise the team to carry out rent reviews and respond to tenant enquiries, develop heads of terms and instruct legal regarding leases. Work closely with Head of Service and Service Manager for Strategic Asset Management to deliver the Strategic Asset Management Plan. Ensure that all properties leased, licensed or covered by any other occupational agreements relating to commercial tenants, the third sector and other parties are compliant with HSE legislation and kept in a fit condition in accordance with the lease terms. In addition, establish Service Level Agreements and agree roles and responsibilities for individual locations as appropriate with Service Users. Accountable for all operational and commercial property transactions including occupational agreements, lease/contract tenancy arrangements, negotiating and managing rent reviews and service charges, landlord consents, income and debt management, property insurance, repairs, dilapidations, breach of covenants, commercial surveying and asset valuations. Continually work to raise standards, support excellent service delivery and ensure compliance with all council policies, procedures and legislation. Plan and implement system of working that addresses all overdue rent reviews, lease renewals and other outstanding estate management matters Provide updates and reports to SMT, Head of Service and governance boards Qualifications and Skills: Essential: Educated to a degree level or equivalent in a relevant field Demonstrable significant experience of leading estate management for a similar organisation Ability to work at pace and under pressure Ability to work from Dorset Council Offices 2 days per week Reports to Head of Service for Assets & Property Hours per week: 37 hours, 5 days per week Connect2Dorset is a trading style of Dorset & Kent Commercial Services LLP - A joint venture between Dorset Council & Commercial Services Kent Ltd. Connect2Dorset is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Feb 20, 2025
Seasonal
Job Title : Service Manager Estates Location : Hybrid (Travel Required) Contract Type : 3 months, temporary Salary : 400- 500DOE About Us Connect2Dorset is a managed service agency owned by Dorset Council providing temporary, contract and interim opportunities into the Council. Our service is built on our values of ethical, trustworthy, and caring, and our profits are returned to our Local Authority shareholders. About the Role We are seeking a highly motivated and experienced Service Manager Estates to lead the Estates Team at Dorset Council. The role is critical in ensuring the effective and efficient management of the council's estate portfolio. The successful candidate will provide professional estate management expertise, drive income generation, and ensure compliance with relevant legislation. Key Responsibilities: Lead and manage the Estates Team to provide effective and efficient estate management for Dorset Council. Provide professional advice on estate management matters Responsible for Estates Budget Seek to improve and maximise income from the Estate by creating new income opportunities, improving yields or by suggested re-purposing. To undertake asset acquisitions and lettings of the council's property assets. Supervise the team to carry out rent reviews and respond to tenant enquiries, develop heads of terms and instruct legal regarding leases. Work closely with Head of Service and Service Manager for Strategic Asset Management to deliver the Strategic Asset Management Plan. Ensure that all properties leased, licensed or covered by any other occupational agreements relating to commercial tenants, the third sector and other parties are compliant with HSE legislation and kept in a fit condition in accordance with the lease terms. In addition, establish Service Level Agreements and agree roles and responsibilities for individual locations as appropriate with Service Users. Accountable for all operational and commercial property transactions including occupational agreements, lease/contract tenancy arrangements, negotiating and managing rent reviews and service charges, landlord consents, income and debt management, property insurance, repairs, dilapidations, breach of covenants, commercial surveying and asset valuations. Continually work to raise standards, support excellent service delivery and ensure compliance with all council policies, procedures and legislation. Plan and implement system of working that addresses all overdue rent reviews, lease renewals and other outstanding estate management matters Provide updates and reports to SMT, Head of Service and governance boards Qualifications and Skills: Essential: Educated to a degree level or equivalent in a relevant field Demonstrable significant experience of leading estate management for a similar organisation Ability to work at pace and under pressure Ability to work from Dorset Council Offices 2 days per week Reports to Head of Service for Assets & Property Hours per week: 37 hours, 5 days per week Connect2Dorset is a trading style of Dorset & Kent Commercial Services LLP - A joint venture between Dorset Council & Commercial Services Kent Ltd. Connect2Dorset is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Handpicked Recruitment Ltd
Housing Officer
Handpicked Recruitment Ltd
Our client is a fantastic charity that offers a wide range of services and support to Veterans and their dependants. They are currently looking to recruit a Housing Officer to help and support the team and business PLEASE NOTE: This is not a Hybrid or Remote working role. Job purpose Responsible to the Housing Manager for delivering a high quality, customer focussed housing service to ex-service personnel and their dependents. To provide an effective and responsive housing management service for a patch of properties, meeting agreed performance outcomes and objectives for key areas, including rent arrears, lettings and anti-social behaviour Key Accountabilities Lettings, allocations and voids management Rent arrears prevention and recovery Anti-social behaviour, nuisance and other breaches of tenancy Tenancy and estate management Resident engagement Working in a team and with others Financial control Record keeping and data management Quality and regulatory compliance Health and Safety Equality and diversity Other various tasks on an ad-hoc basis This will require someone who has a strong background in a similar role as a Housing Officer, ideally within a charity.
Feb 19, 2025
Full time
Our client is a fantastic charity that offers a wide range of services and support to Veterans and their dependants. They are currently looking to recruit a Housing Officer to help and support the team and business PLEASE NOTE: This is not a Hybrid or Remote working role. Job purpose Responsible to the Housing Manager for delivering a high quality, customer focussed housing service to ex-service personnel and their dependents. To provide an effective and responsive housing management service for a patch of properties, meeting agreed performance outcomes and objectives for key areas, including rent arrears, lettings and anti-social behaviour Key Accountabilities Lettings, allocations and voids management Rent arrears prevention and recovery Anti-social behaviour, nuisance and other breaches of tenancy Tenancy and estate management Resident engagement Working in a team and with others Financial control Record keeping and data management Quality and regulatory compliance Health and Safety Equality and diversity Other various tasks on an ad-hoc basis This will require someone who has a strong background in a similar role as a Housing Officer, ideally within a charity.
Ashford Borough Council
Private Sector Property Manager
Ashford Borough Council Ashford, Kent
Job Title: Private Sector Property Manager Location: Ashford, Kent Salary : 32,334 to 35,844 pa depending on skills and experience plus 2,080 pa lease car user allowance Job Type: Full time, Permanent Working Hours: 37 Hours Per Week Closing Date: 9th March 2025 ABC Lettings was set up in 2012 offering landlords a traditional fully managed service, due to the success of the scheme we have introduced other products to support landlords and reduce homelessness. The fully managed service remains the premium product and due to our growth we now need a dynamic individual to work within the team to manage our portfolio of properties. You will be responsible for all aspects of property management including: Carrying out regular property inspections Liaising with landlords/tenants/contractors in relation to repairs and making sure they are completed in a timely manner Acting as the first point of contact for landlords and tenants Procurement of properties Benefits: We offer a wide range of benefits including: Hybrid Working - We are an organisation that puts people first and understands how important employee wellbeing is. We want to help you to balance your working life and home life and offer flexible ways of working to help structure your life in a positive and productive way; both at home and in the office. This maximises personal development and collaborative working. Competitive remuneration package - We offer an excellent salary linked pension scheme, generous annual leave with flexi time, free life insurance, supportive relocation package and opportunities for training and development. Generous annual leave Free life insurance Excellent salary linked pension scheme Supportive relocation package Opportunities for training and development Additional Information: With devolution news and talks evolving, we understand that there may be some uncertainty for those currently serving within the sector. Kent, Medway and all District and Borough Councils in the South East already work closely with each other and a devolution deal would represent the next step forward in that partnership working. The services we currently deliver continue to be vital to our communities and will remain so whatever changes may be proposed in the coming year. This is an exciting, but stable time to join our organisation. We welcome applications from the Armed Forces Community. Ashford Borough Council recognises the need to ensure the welfare of children, young people and vulnerable adults when they come into contact with the services we provide. Please click the APPLY button and you will be redirected to the council's website to complete your application. Candidates With the Relevant Experience or Job Titles Of; Property Maintenance, Property Manager, Property Director, Senior Property Manager, Private Sector Property Manager, Property Inspection Supervisor may also be considered for this role.
Feb 11, 2025
Full time
Job Title: Private Sector Property Manager Location: Ashford, Kent Salary : 32,334 to 35,844 pa depending on skills and experience plus 2,080 pa lease car user allowance Job Type: Full time, Permanent Working Hours: 37 Hours Per Week Closing Date: 9th March 2025 ABC Lettings was set up in 2012 offering landlords a traditional fully managed service, due to the success of the scheme we have introduced other products to support landlords and reduce homelessness. The fully managed service remains the premium product and due to our growth we now need a dynamic individual to work within the team to manage our portfolio of properties. You will be responsible for all aspects of property management including: Carrying out regular property inspections Liaising with landlords/tenants/contractors in relation to repairs and making sure they are completed in a timely manner Acting as the first point of contact for landlords and tenants Procurement of properties Benefits: We offer a wide range of benefits including: Hybrid Working - We are an organisation that puts people first and understands how important employee wellbeing is. We want to help you to balance your working life and home life and offer flexible ways of working to help structure your life in a positive and productive way; both at home and in the office. This maximises personal development and collaborative working. Competitive remuneration package - We offer an excellent salary linked pension scheme, generous annual leave with flexi time, free life insurance, supportive relocation package and opportunities for training and development. Generous annual leave Free life insurance Excellent salary linked pension scheme Supportive relocation package Opportunities for training and development Additional Information: With devolution news and talks evolving, we understand that there may be some uncertainty for those currently serving within the sector. Kent, Medway and all District and Borough Councils in the South East already work closely with each other and a devolution deal would represent the next step forward in that partnership working. The services we currently deliver continue to be vital to our communities and will remain so whatever changes may be proposed in the coming year. This is an exciting, but stable time to join our organisation. We welcome applications from the Armed Forces Community. Ashford Borough Council recognises the need to ensure the welfare of children, young people and vulnerable adults when they come into contact with the services we provide. Please click the APPLY button and you will be redirected to the council's website to complete your application. Candidates With the Relevant Experience or Job Titles Of; Property Maintenance, Property Manager, Property Director, Senior Property Manager, Private Sector Property Manager, Property Inspection Supervisor may also be considered for this role.
Ashford Borough Council
Allocation Officer
Ashford Borough Council Ashford, Kent
Job Title: Allocation Officer Location: Ashford, Kent Salary : £25,413 to £27,693 pa depending on skills and experience Plus Lease car or cash alternative of £2,080 pa. Job Type: Full time, Permanent Working Hours: 37 Hours Per Week Closing Date: 5th March 2025 About the Role: We are looking for a dedicated and experienced officer to strengthen resilience within the allocation Team and to manage the increasing demand on the function. This is a specialist and new role within the Housing department reporting to the Allocation Manager which requires someone who has experience of working directly with customers within a housing environment. You will be responding to general enquiries from applicants and partner organisations in relation to housing allocations and the housing register along with: Dealing with all mid-level correspondence from applicants to the housing register Offering advice to applicants to the housing register Processing mutual exchange register applications using Homeswapper and ExchangeLocata to agree their inclusion on the computer systems. Advertising and allocating properties through Kent Homechoice Choice based Lettings and in accordance with the Lettings Policy. About you: In order to excel in this role, it is essential that you have an understanding of the Councils Lettings Policy and mutual exchange scheme, along with: Experience in a customer focused position including face to face and telephone contact. Good interviewing skills Experience in using in-house database systems. An ability to prioritise and handle high workload Benefits: We offer a wide range of benefits including: Hybrid Working - We are an organisation that puts people first and understands how important employee wellbeing is. We want to help you to balance your working life and home life and offer flexible ways of working to help structure your life in a positive and productive way; both at home and in the office. This maximises personal development and collaborative working. Competitive remuneration package - We offer an excellent salary linked pension scheme, generous annual leave with flexi time, free life insurance, supportive relocation package and opportunities for training and development. Generous annual leave Free life insurance Excellent salary linked pension scheme Supportive relocation package Opportunities for training and development Additional Information: With devolution news and talks evolving, we understand that there may be some uncertainty for those currently serving within the sector. Kent, Medway and all District and Borough Councils in the South East already work closely with each other and a devolution deal would represent the next step forward in that partnership working. The services we currently deliver continue to be vital to our communities and will remain so whatever changes may be proposed in the coming year. This is an exciting, but stable time to join our organisation. We welcome applications from the Armed Forces Community. Ashford Borough Council recognises the need to ensure the welfare of children, young people and vulnerable adults when they come into contact with the services we provide. To find out further information about the role and to view the full job description, please visit the council's website. Please click the APPLY button and you will be redirected to the council's website to complete your application. Candidates With the Relevant Experience or Job Titles Of; Administrator, Customer Service Advisor, Housing Benefit Officer, Customer Service Executive, Face to Face Advisor, Customer Support officer, Housing Register Administrator, Lettings Officer, Public Sector Lettings may also be considered for this role.
Feb 11, 2025
Full time
Job Title: Allocation Officer Location: Ashford, Kent Salary : £25,413 to £27,693 pa depending on skills and experience Plus Lease car or cash alternative of £2,080 pa. Job Type: Full time, Permanent Working Hours: 37 Hours Per Week Closing Date: 5th March 2025 About the Role: We are looking for a dedicated and experienced officer to strengthen resilience within the allocation Team and to manage the increasing demand on the function. This is a specialist and new role within the Housing department reporting to the Allocation Manager which requires someone who has experience of working directly with customers within a housing environment. You will be responding to general enquiries from applicants and partner organisations in relation to housing allocations and the housing register along with: Dealing with all mid-level correspondence from applicants to the housing register Offering advice to applicants to the housing register Processing mutual exchange register applications using Homeswapper and ExchangeLocata to agree their inclusion on the computer systems. Advertising and allocating properties through Kent Homechoice Choice based Lettings and in accordance with the Lettings Policy. About you: In order to excel in this role, it is essential that you have an understanding of the Councils Lettings Policy and mutual exchange scheme, along with: Experience in a customer focused position including face to face and telephone contact. Good interviewing skills Experience in using in-house database systems. An ability to prioritise and handle high workload Benefits: We offer a wide range of benefits including: Hybrid Working - We are an organisation that puts people first and understands how important employee wellbeing is. We want to help you to balance your working life and home life and offer flexible ways of working to help structure your life in a positive and productive way; both at home and in the office. This maximises personal development and collaborative working. Competitive remuneration package - We offer an excellent salary linked pension scheme, generous annual leave with flexi time, free life insurance, supportive relocation package and opportunities for training and development. Generous annual leave Free life insurance Excellent salary linked pension scheme Supportive relocation package Opportunities for training and development Additional Information: With devolution news and talks evolving, we understand that there may be some uncertainty for those currently serving within the sector. Kent, Medway and all District and Borough Councils in the South East already work closely with each other and a devolution deal would represent the next step forward in that partnership working. The services we currently deliver continue to be vital to our communities and will remain so whatever changes may be proposed in the coming year. This is an exciting, but stable time to join our organisation. We welcome applications from the Armed Forces Community. Ashford Borough Council recognises the need to ensure the welfare of children, young people and vulnerable adults when they come into contact with the services we provide. To find out further information about the role and to view the full job description, please visit the council's website. Please click the APPLY button and you will be redirected to the council's website to complete your application. Candidates With the Relevant Experience or Job Titles Of; Administrator, Customer Service Advisor, Housing Benefit Officer, Customer Service Executive, Face to Face Advisor, Customer Support officer, Housing Register Administrator, Lettings Officer, Public Sector Lettings may also be considered for this role.

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