3 jobs found

An established and growing property investment and management business is seeking a full-time Lettings Negotiator / Property Manager to join its team. This is a permanent position working 37.5 hours per week (9:30am - 5:30pm with a 30-minute lunch break), including at least two weekend days per month. The Role The successful candidate will be responsible for a combination of lettings and property management duties, including: Travel and visiting properties in areas such as; Bradford, Leeds, Rochdale, Manchester, Pudsey, Liverpool, Lancaster, Wigan and Chorley You will be required to work from the office in Rochdale for the first 2 weeks before working from home there on. Conducting property viewings Preparing snagging lists and reporting maintenance requirements Completing inventories and check-out reports Managing move-in and move-out appointments Liaising with and instructing contractors Supporting the ongoing management of a residential property portfolio Initially, the role will be office-based. Once fully established in the position, there will be the opportunity for hybrid or home working, with some office attendance required as needed. The business is continuing to expand its portfolio, offering genuine progression opportunities for the right individual. About You - A minimum of 1 years' experience in lettings and/or property management Strong written and verbal communication skills Excellent customer service ability High attention to detail Confidence, resilience, and strong problem-solving skills The ability to work independently and manage their own workload A full, clean driving licence and access to your own vehicle are essential, as the role involves regular travel between properties. (Mileage will be reimbursed in line with standard government guidelines). If you are a meticulous individual with a keen eye for detail and a passion for properties, who will dedicate themselves to ensuring our properties are well maintained, and fully occupied by high calibre and contented tenants, we look forward to hearing from you.

Allocations Officer Slough Contract £19.32 per hour Our client is looking for an experienced is looking for an Allocations Officer Hybrid - 2 days per week required in the office To undertake and determine eligibility assessments for potential tenants accessing the housing register to ensure the legality and suitability of every allocation. To be responsible for meeting statutory requirements, performance indicators and targets in the letting of all social housing. This is one of many roles we are recruiting for please visit our website colbernlimited co uk Deliver a comprehensive, customer focused and high quality housing allocations service, liaising with other sections, departments and agencies internally and externally in relation to housing needs issues on behalf of home seekers Working proactively using initiative and knowledge to apply appropriate options to tackle housing need ensuring that the council s resources, including accommodation and financial resources, are appropriately used according to the needs of the home seeker, enabling them to achieve sustainable and affordable solutions to their housing needs. Maintain accurate and up to date records of the voids and lettings process as well as entering and maintaining records on the housing register using the integrated housing management IT system. This includes developing and running regular performance related reports and undertaking regular and frequent data reconciliation. Understand and work in accordance with legislation and Slough s current lettings and voids policies, standards and targets, responding to customer enquiries regarding voids and lettings, liaising with other sections and/or contractors as necessary to provide a co-ordinated response. To manage applications for social housing, including those of a complex nature and be responsible for applying the law and policy appropriately, reaching lawful and defensible decisions and ensuring that the Council s Housing Allocations Policy is implemented To ensure that each case receives a correct assessment liaising as necessary with colleagues in housing needs for acute cases and with the investigation team where cases of fraud or benefit abuse are suspected To take a lead on a particular topic and/or liaison with a partner department or agency as directed by the Housing Allocations Manager. Ensure that colleagues are briefed on relevant issues relating to the topic/liaison Provide information for new tenants about the properties and services available and ensure this information is regularly updated while liaising with tenancy management colleagues to ensure that the sign up process is efficient and informative for the client and timely in order Experience of working in a pressurised customer service environment and with vulnerable customers. Working effectively with a range of professional staff and external agencies. Maintaining computerised information management systems. Experience of working in confidential situations with an understanding of when & how to share sensitive information with customers and Experience of giving accurate and relevant information in a clear and concise manner, both in writing and verbally. Knowledge of current housing, immigration and related legislation, case law, policies and good practice including relevant Housing and Homelessness Acts. Knowledge of repairs issues to ensure that properties meet required standards Knowledge of relevant health and safety legislation and an ability to apply and enforce it, particularly in relation to lone workers. Knowledge of data protection legislation, especially relating to customer records. Knowledge of equal opportunities legislation and policy. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer

Job Title: Lettings Manager Contract Type: Permanent Salary: £51,887.16 (£57,177.14 is achieved after 12 months successful performance in the role) Working Hours: 35 hours per week Working Pattern: Monday to Friday- Hybrid Location: Liverpool If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications based on any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you will make as a Lettings Manager You will be responsible for scoping, delivering, implementing and embedding change to the Group approach to the management of voids and lettings processes in order to deliver sustainable and successful tenancies. You will also develop delivery plans for improvement actions that support our overarching business-wide Customer Experience and Empty Homes Improvement Plans.You will support the Head of Lettings to lead and manage the delivery of quality, effective, national lettings service for social housing, working closely with colleagues from Asset Services and Housing Services to ensure that homes are let quickly and appropriately, at the required standard. You will own and maintain related procedures to ensure that they reflect legislative requirements and best practice. You will monitor CORE submissions and other reporting (internal and external) relating to our lettings performance, and our compliance with nomination agreements. You will manage operational relationships with CBL partnerships, ensuring we fulfil any contractual requirements in our mission to end homelessness. You will role model Our Riverside Way values, and work closely with other teams to ensure that services meet our aspirations, and that our customers trust us to deliver on our commitments. You will drive the continuous improvement of the customer experience, while relentlessly reducing waste and improving value for money. About you We are looking for someone with:• Demonstrable commitment to the Riverside Values • Proven ability to lead and motivate teams, and manage performance• Experience of managing a team responsible for allocations & lettings• A strong customer focus, with excellent communication and influencing skills. • Experience of successfully developing, implementing and monitoring project and service improvement plans. Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.Working with us, you'll enjoy:• Competitive pay & generous pension • 28 days holidays plus bank holidays• Flexible working options available• Investment in your learning, personal development and technology• A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.This role also falls under our Ethnic Diversity guaranteed interview scheme. If you are Ethnically Diverse and demonstrate you meet the minimum criteria for the role you will be guaranteed an interview Applications may close before the deadline, so please apply early to avoid disappointment. Role Profile • Lead the Lettings Service to deliver end to end management of empty homes, ensuring excellent cross functional working to constantly drive down rent loss. Build constructive relationships with colleagues in Asset Services and Housing Services, collaborating to deliver reductions in re-let times.• Take ownership and accountability of the delivery of the improvement of the end-to-end process for property lettings and having efficient management of new build handovers. Ensure appropriate service standards, process and workflows are defined and created.• Champion the customer and lead by example, role modelling our Riverside values, to create a strong customer focused culture. Lead the team to achieve high levels of satisfaction with the lettings process to establish a positive relationship with new customers at the start of their tenancy.• Be accountable for void management data and tenancy data as input by the team at the start of tenancies. • Work collaboratively across the organisation ensuring that services meet the needs of our diverse customers, and the communities in which we work. • Manage relationships and / or contracts with CBL partnerships, achieving value for money and continually reviewing how we can improve outcomes. • Proactively manage and motivate a highly skilled and adaptive team. Provide clear