Regional Operations Director - London MCR Property Group The Opportunity MCR Property Group is seeking an experienced Regional Operations Director to lead and optimise the day-to-day operational performance of our growing portfolio within the Grester London area. This is a senior leadership role focused on operational excellence, resident experience, and scalable service delivery across a diverse and expanding residential platform. This role is ideal for a proven PRS or residential operations leader who excels in managing multi-site portfolios, leading on-site and central teams, and embedding best-in-class operational standards across lettings, property management, and facilities management functions. About MCR Property Group MCR Property Group is a leading independent real estate investment and development company with offices in London, Manchester, Birmingham, and Glasgow. We deliver high-quality new-build and conversion schemes across residential and industrial sectors and manage a diverse, multi-billion-pound portfolio. Our current holdings include more than 7,500 residential plots and a significant commercial and industrial asset base valued in excess of £2 billion. We are entrepreneurial, fast-paced, and focused on long-term value creation, offering a compelling environment for senior operational leaders within the PRS sector. Role Overview The Regional Operations Director will have full accountability for the operational performance, service delivery, and resident experience across MCR's Private Rented Sector (PRS) portfolio. The role spans mobilisation, lease-up, stabilisation, and steady-state operations, ensuring that all assets operate efficiently, compliantly, and in line with brand and service standards. You will lead lettings, residential management, and facilities management functions, ensuring consistent execution, strong financial performance, high resident satisfaction, and effective risk management across the portfolio. This is a highly visible leadership role, working closely with asset management, development, finance, and senior stakeholders to ensure operational delivery supports long-term asset performance. Key Responsibilities Residential Operations Leadership Provide overall leadership and governance across all PRS operational activities. Ensure consistent implementation of operating standards, policies, and procedures across all sites. Take ownership of day-to-day performance across lettings, block management, and facilities management functions. Act as senior operational escalation points for complex resident, building, or service issues. Mobilisation, Lease-Up & Stabilisation Lead mobilisation planning for new PRS schemes, including staffing models, systems, processes, and compliance readiness. Oversee lease-up activity to ensure occupancy, income, and service targets are achieved. Support pricing, leasing velocity, and renewal strategies aligned with local market dynamics. Ensure smooth transition from mobilisation into stabilised, business-as-usual operations. Resident Experience & Service Excellence Champion a resident-first operating culture across all developments. Drive continuous improvement across the full resident journey, from enquiry and onboarding through to renewal. Ensure consistent handling of complaints, service recovery, and resident communications. Support community-building initiatives that enhance resident engagement, satisfaction, and retention. People Leadership & Capability Building Lead, mentor, and develop high-performing central and on-site teams. Set clear performance expectations and KPIs for operational teams and managing agents. Build scalable team structures and succession plans to support portfolio growth. Foster a culture of accountability, professionalism, and service excellence. Financial & Operational Performance Own operational budgets, forecasting, and cost control across the PRS portfolio. Drive improvements in rent collection, arrears management, void reduction, and cost efficiency. Monitor and report on key operational KPIs including occupancy, NPS, arrears, service levels, and maintenance performance. Identify operational efficiencies and value-enhancing initiatives in collaboration with asset management. Compliance, Risk & ESG Ensure full compliance with health & safety, fire safety, building safety, data protection, and landlord obligations. Maintain robust governance and audit frameworks across all residential operations. Embed ESG principles into operational delivery, including resident wellbeing, sustainability, and social value initiatives. Manage operational risk and ensure readiness for regulatory change. Experience & Qualifications 7-10+ years' experience in a senior residential operations leadership role within PRS, PRS, student accommodation, or hospitality-led residential environments. Demonstrable experience managing multi-site residential portfolios and operational teams. Strong track record in lease-up delivery, stabilised operations, service improvement, and arrears reduction. Proven ability to manage large operational budgets and complex P&Ls. Excellent leadership, stakeholder management, and communication skills. Degree in Real Estate, Business, Hospitality, or a related discipline. Professional qualifications such as MRICS, ARLA, or IWFM are advantageous. Working Environment London-based role with regular travel to regional PRS sites. Occasional out-of-hours availability required during key operational phases. Benefits 22 days annual leave plus bank holidays (increasing with service). Birthday day off. Long-term career progression within a rapidly expanding national property group.
Apr 11, 2026
Full time
Regional Operations Director - London MCR Property Group The Opportunity MCR Property Group is seeking an experienced Regional Operations Director to lead and optimise the day-to-day operational performance of our growing portfolio within the Grester London area. This is a senior leadership role focused on operational excellence, resident experience, and scalable service delivery across a diverse and expanding residential platform. This role is ideal for a proven PRS or residential operations leader who excels in managing multi-site portfolios, leading on-site and central teams, and embedding best-in-class operational standards across lettings, property management, and facilities management functions. About MCR Property Group MCR Property Group is a leading independent real estate investment and development company with offices in London, Manchester, Birmingham, and Glasgow. We deliver high-quality new-build and conversion schemes across residential and industrial sectors and manage a diverse, multi-billion-pound portfolio. Our current holdings include more than 7,500 residential plots and a significant commercial and industrial asset base valued in excess of £2 billion. We are entrepreneurial, fast-paced, and focused on long-term value creation, offering a compelling environment for senior operational leaders within the PRS sector. Role Overview The Regional Operations Director will have full accountability for the operational performance, service delivery, and resident experience across MCR's Private Rented Sector (PRS) portfolio. The role spans mobilisation, lease-up, stabilisation, and steady-state operations, ensuring that all assets operate efficiently, compliantly, and in line with brand and service standards. You will lead lettings, residential management, and facilities management functions, ensuring consistent execution, strong financial performance, high resident satisfaction, and effective risk management across the portfolio. This is a highly visible leadership role, working closely with asset management, development, finance, and senior stakeholders to ensure operational delivery supports long-term asset performance. Key Responsibilities Residential Operations Leadership Provide overall leadership and governance across all PRS operational activities. Ensure consistent implementation of operating standards, policies, and procedures across all sites. Take ownership of day-to-day performance across lettings, block management, and facilities management functions. Act as senior operational escalation points for complex resident, building, or service issues. Mobilisation, Lease-Up & Stabilisation Lead mobilisation planning for new PRS schemes, including staffing models, systems, processes, and compliance readiness. Oversee lease-up activity to ensure occupancy, income, and service targets are achieved. Support pricing, leasing velocity, and renewal strategies aligned with local market dynamics. Ensure smooth transition from mobilisation into stabilised, business-as-usual operations. Resident Experience & Service Excellence Champion a resident-first operating culture across all developments. Drive continuous improvement across the full resident journey, from enquiry and onboarding through to renewal. Ensure consistent handling of complaints, service recovery, and resident communications. Support community-building initiatives that enhance resident engagement, satisfaction, and retention. People Leadership & Capability Building Lead, mentor, and develop high-performing central and on-site teams. Set clear performance expectations and KPIs for operational teams and managing agents. Build scalable team structures and succession plans to support portfolio growth. Foster a culture of accountability, professionalism, and service excellence. Financial & Operational Performance Own operational budgets, forecasting, and cost control across the PRS portfolio. Drive improvements in rent collection, arrears management, void reduction, and cost efficiency. Monitor and report on key operational KPIs including occupancy, NPS, arrears, service levels, and maintenance performance. Identify operational efficiencies and value-enhancing initiatives in collaboration with asset management. Compliance, Risk & ESG Ensure full compliance with health & safety, fire safety, building safety, data protection, and landlord obligations. Maintain robust governance and audit frameworks across all residential operations. Embed ESG principles into operational delivery, including resident wellbeing, sustainability, and social value initiatives. Manage operational risk and ensure readiness for regulatory change. Experience & Qualifications 7-10+ years' experience in a senior residential operations leadership role within PRS, PRS, student accommodation, or hospitality-led residential environments. Demonstrable experience managing multi-site residential portfolios and operational teams. Strong track record in lease-up delivery, stabilised operations, service improvement, and arrears reduction. Proven ability to manage large operational budgets and complex P&Ls. Excellent leadership, stakeholder management, and communication skills. Degree in Real Estate, Business, Hospitality, or a related discipline. Professional qualifications such as MRICS, ARLA, or IWFM are advantageous. Working Environment London-based role with regular travel to regional PRS sites. Occasional out-of-hours availability required during key operational phases. Benefits 22 days annual leave plus bank holidays (increasing with service). Birthday day off. Long-term career progression within a rapidly expanding national property group.
Director of Catering (Strategy & Operations) Brighton College & Brighton College Prep Handcross Job Title: Director of Catering (Strategy & Operations) - Brighton College Group Responsible To: Director of Operations / Regional Manager- Lodestone House Location: Based at Brighton College, supporting Brighton College, Brighton College Prep Handcross and any other associated Brighton College Schools as required. Work Level: Senior Leadership / Strategic Account Level Working Hours: 40 hours, 5 days over 7 Salary: Up to £72,000 Annual Leave Entitlement: 25 days + Bank Holidays Contract: Permanent Role Context Lodestone House operates the catering and hospitality services at Brighton College, one of the UK's most prestigious independent schools and named School of the Decade. Brighton College continues to expand its operations both within the UK and internationally and represents a complex, high-profile and fast-paced catering and hospitality environment. This newly created senior leadership role oversees all catering and hospitality operations and works in close partnership with the Head of Catering Operations (Brighton College). The role exists to provide strategic direction, operational structure, commercial grip and senior leadership across the Brighton College and Brighton College Prep Handcross catering and hospitality operation, with the potential for further growth in the future. Brighton College & Brighton College Handcross Brighton College is one of the UK's most prestigious and forward-thinking independent schools and has been recognised nationally as School of the Decade. Founded in 1845, the College has built an outstanding reputation for academic excellence, pastoral care, innovation and an unapologetically ambitious approach to education. The College educates pupils from ages 3 to 18 and operates as a large, dynamic community, combining day and boarding provision. It has consistently ranked at the top of national league tables and is widely regarded as a benchmark for best practice across the independent education sector. Internal Brighton College Prep Handcross educates pupils from nursery through to 13+, with a strong emphasis on academic foundations, pastoral care and preparing pupils for progression into senior independent education, including Brighton College. Catering and hospitality are viewed as core to the pupil and staff experience, not simply a support function. Food quality, service standards, nutrition, sustainability and operational reliability are all critical to the College's daily life and reputation. The catering operation supports: A large day and boarding pupil population across multiple age groups in central Brighton and a Prep boarding school, based in Handcross High-volume daily breakfast, lunch and supper services with over 3,000 meals served per day across the group including customers with complex allergen and intolerance needs Extensive hospitality provision including: • Formal dinners and receptions • Sporting and cultural events • Parent, alumni and donor events • Conferences, summer schools and commercial lettings • A busy calendar of evening and weekend activity The operation is characterised by: • High service expectations • A strong focus on food quality, nutrition and sustainability • Significant logistical complexity • A requirement for absolute reliability alongside innovation and evolution Overall Purpose of the Role To provide strategic, operational and commercial leadership across the Brighton College (which includes Brighton College and Brighton College Prep Handcross) catering and hospitality operation, ensuring delivery of a seamless, best-in-class service that reflects the College's ambition, reputation and uncompromising standards. The role will set the strategic direction of catering and hospitality, lead and manage complex catering projects, introduce and refine structure and process, support and enable the Head of Catering Operations to deliver day-to-day excellence, and be fully accountable for financial performance, and senior stakeholder reporting. Internal Key Responsibilities Strategic Leadership & Direction. Set and drive the strategic direction for catering and hospitality across Brighton College. Translate Brighton College's vision and values into a clear catering and hospitality strategy. Act as a senior strategic advisor to Brighton College leadership. Ensure alignment between Brighton College expectations and Lodestone House / Compass Group frameworks. Operational Excellence Oversee all catering and hospitality operations across Brighton College and Brighton College Prep Handcross. Introduce clarity, structure and rhythm into operational planning. Ensure consistently high standards of food quality, service and customer experience. Project Leadership & Change Management. Lead major catering and hospitality projects including service redesign, process implementation and offer evolution. Ensure projects are delivered on time, within scope, with minimal operational disruption and within the agreed budget. Establish clear project ownership, governance and delivery plans. Manage risk, dependencies and stakeholder expectations throughout delivery. Translate strategic intent into practical, deliverable outcomes. Financial Accountability & Commercial Performance. Full accountability for contract financial performance. Lead monthly financial reporting, forecasting and variance analysis with the support of the Catering Financial Manager. Prepare and present financial and operational proposals to Brighton College and internal leadership teams. Data, Insight & Reporting Use data to drive decision-making and performance improvement Translate complex financial and operational data into meaningful insight Ensure clear, accurate and trusted reporting People Leadership & Organisation Ensure the operation is correctly structured with the right capability in the right rolesCoach and support senior leaders including the Head of Catering Operations, Deputy Head of
Apr 10, 2026
Full time
Director of Catering (Strategy & Operations) Brighton College & Brighton College Prep Handcross Job Title: Director of Catering (Strategy & Operations) - Brighton College Group Responsible To: Director of Operations / Regional Manager- Lodestone House Location: Based at Brighton College, supporting Brighton College, Brighton College Prep Handcross and any other associated Brighton College Schools as required. Work Level: Senior Leadership / Strategic Account Level Working Hours: 40 hours, 5 days over 7 Salary: Up to £72,000 Annual Leave Entitlement: 25 days + Bank Holidays Contract: Permanent Role Context Lodestone House operates the catering and hospitality services at Brighton College, one of the UK's most prestigious independent schools and named School of the Decade. Brighton College continues to expand its operations both within the UK and internationally and represents a complex, high-profile and fast-paced catering and hospitality environment. This newly created senior leadership role oversees all catering and hospitality operations and works in close partnership with the Head of Catering Operations (Brighton College). The role exists to provide strategic direction, operational structure, commercial grip and senior leadership across the Brighton College and Brighton College Prep Handcross catering and hospitality operation, with the potential for further growth in the future. Brighton College & Brighton College Handcross Brighton College is one of the UK's most prestigious and forward-thinking independent schools and has been recognised nationally as School of the Decade. Founded in 1845, the College has built an outstanding reputation for academic excellence, pastoral care, innovation and an unapologetically ambitious approach to education. The College educates pupils from ages 3 to 18 and operates as a large, dynamic community, combining day and boarding provision. It has consistently ranked at the top of national league tables and is widely regarded as a benchmark for best practice across the independent education sector. Internal Brighton College Prep Handcross educates pupils from nursery through to 13+, with a strong emphasis on academic foundations, pastoral care and preparing pupils for progression into senior independent education, including Brighton College. Catering and hospitality are viewed as core to the pupil and staff experience, not simply a support function. Food quality, service standards, nutrition, sustainability and operational reliability are all critical to the College's daily life and reputation. The catering operation supports: A large day and boarding pupil population across multiple age groups in central Brighton and a Prep boarding school, based in Handcross High-volume daily breakfast, lunch and supper services with over 3,000 meals served per day across the group including customers with complex allergen and intolerance needs Extensive hospitality provision including: • Formal dinners and receptions • Sporting and cultural events • Parent, alumni and donor events • Conferences, summer schools and commercial lettings • A busy calendar of evening and weekend activity The operation is characterised by: • High service expectations • A strong focus on food quality, nutrition and sustainability • Significant logistical complexity • A requirement for absolute reliability alongside innovation and evolution Overall Purpose of the Role To provide strategic, operational and commercial leadership across the Brighton College (which includes Brighton College and Brighton College Prep Handcross) catering and hospitality operation, ensuring delivery of a seamless, best-in-class service that reflects the College's ambition, reputation and uncompromising standards. The role will set the strategic direction of catering and hospitality, lead and manage complex catering projects, introduce and refine structure and process, support and enable the Head of Catering Operations to deliver day-to-day excellence, and be fully accountable for financial performance, and senior stakeholder reporting. Internal Key Responsibilities Strategic Leadership & Direction. Set and drive the strategic direction for catering and hospitality across Brighton College. Translate Brighton College's vision and values into a clear catering and hospitality strategy. Act as a senior strategic advisor to Brighton College leadership. Ensure alignment between Brighton College expectations and Lodestone House / Compass Group frameworks. Operational Excellence Oversee all catering and hospitality operations across Brighton College and Brighton College Prep Handcross. Introduce clarity, structure and rhythm into operational planning. Ensure consistently high standards of food quality, service and customer experience. Project Leadership & Change Management. Lead major catering and hospitality projects including service redesign, process implementation and offer evolution. Ensure projects are delivered on time, within scope, with minimal operational disruption and within the agreed budget. Establish clear project ownership, governance and delivery plans. Manage risk, dependencies and stakeholder expectations throughout delivery. Translate strategic intent into practical, deliverable outcomes. Financial Accountability & Commercial Performance. Full accountability for contract financial performance. Lead monthly financial reporting, forecasting and variance analysis with the support of the Catering Financial Manager. Prepare and present financial and operational proposals to Brighton College and internal leadership teams. Data, Insight & Reporting Use data to drive decision-making and performance improvement Translate complex financial and operational data into meaningful insight Ensure clear, accurate and trusted reporting People Leadership & Organisation Ensure the operation is correctly structured with the right capability in the right rolesCoach and support senior leaders including the Head of Catering Operations, Deputy Head of
A rare and exciting opportunity has arisen for an experienced Branch Manager / Associate Director to join a well established, leading independent estate agency in their high performing Leamington Spa branch. Our client is a highly respected multi branch agency known for delivering exceptional service and achieving outstanding results. With deep local roots and an excellent reputation, they're now looking for a motivated, hands on Branch Manager to lead their Leamington Team. This is more than just a management role-you'll have real autonomy and the freedom to implement your own ideas to drive performance. If you're an ambitious leader, a natural go getter, driven by standards and with proven success in the Leamington Spa market, this could be an excellent career opportunity. As Estate Agent Branch Manager / Associate Director what's on offer to you: £35,000 basic salary OTE of £50-55k, with a tailored commission structure aligned to branch success and personal achievements Car allowance of £250 per month on top Key leadership position within a respected, leading local brand Estate Agent Branch Manager / Associate Director Key Responsibilities Lead your team to meet and exceed branch revenue targets Deliver a high quality, customer first experience to enhance local market share Run daily team meetings and set clear team goals and achievement for the day ahead Win new instructions and maintain a strong pipeline of quality stock to support your team Drive business development with a proactive and innovative mindset Keep up to date with all agreed sales and lettings, monitor their progress, and assist the team with any issues that arise. Provide hands on leadership and day to day operational management Coach and mentor your team, nurturing them as individuals and as a team to ensure branch success What we are looking for from an Estate Agent Branch Manager/ Associate Director Minimum 2 years' experience as a Branch Manager in estate agency Strong knowledge of the Leamington Spa property market is desired A confident lister with a hands on approach to leadership Excellent communication and people management skills A commercially minded leader who thrives on hitting targets and delivering results Organised, driven, and able to think strategically and creatively This is a genuine opportunity to make your mark within a business that values initiative and leadership. If you're looking for a role where your ideas will be heard-and where you'll have the support to succeed-this could be the perfect fit. Contact Magnus James Property Recruitment is a specialist recruiter for the property industry and covers the following areas, New Homes, Residential Lettings, Estate Agents, Property Management and Block Management
Apr 08, 2026
Full time
A rare and exciting opportunity has arisen for an experienced Branch Manager / Associate Director to join a well established, leading independent estate agency in their high performing Leamington Spa branch. Our client is a highly respected multi branch agency known for delivering exceptional service and achieving outstanding results. With deep local roots and an excellent reputation, they're now looking for a motivated, hands on Branch Manager to lead their Leamington Team. This is more than just a management role-you'll have real autonomy and the freedom to implement your own ideas to drive performance. If you're an ambitious leader, a natural go getter, driven by standards and with proven success in the Leamington Spa market, this could be an excellent career opportunity. As Estate Agent Branch Manager / Associate Director what's on offer to you: £35,000 basic salary OTE of £50-55k, with a tailored commission structure aligned to branch success and personal achievements Car allowance of £250 per month on top Key leadership position within a respected, leading local brand Estate Agent Branch Manager / Associate Director Key Responsibilities Lead your team to meet and exceed branch revenue targets Deliver a high quality, customer first experience to enhance local market share Run daily team meetings and set clear team goals and achievement for the day ahead Win new instructions and maintain a strong pipeline of quality stock to support your team Drive business development with a proactive and innovative mindset Keep up to date with all agreed sales and lettings, monitor their progress, and assist the team with any issues that arise. Provide hands on leadership and day to day operational management Coach and mentor your team, nurturing them as individuals and as a team to ensure branch success What we are looking for from an Estate Agent Branch Manager/ Associate Director Minimum 2 years' experience as a Branch Manager in estate agency Strong knowledge of the Leamington Spa property market is desired A confident lister with a hands on approach to leadership Excellent communication and people management skills A commercially minded leader who thrives on hitting targets and delivering results Organised, driven, and able to think strategically and creatively This is a genuine opportunity to make your mark within a business that values initiative and leadership. If you're looking for a role where your ideas will be heard-and where you'll have the support to succeed-this could be the perfect fit. Contact Magnus James Property Recruitment is a specialist recruiter for the property industry and covers the following areas, New Homes, Residential Lettings, Estate Agents, Property Management and Block Management
A prominent property services group based in London is seeking a Lettings Branch Director to lead their Residential Lettings team. The role involves maximizing branch targets and enhancing client relationships while ensuring compliance with regulatory standards. Ideal candidates will have a track record in lettings management, strong customer service reputation, and an in-depth understanding of the London property market. This position offers the opportunity to develop a successful team and drive business success.
Apr 08, 2026
Full time
A prominent property services group based in London is seeking a Lettings Branch Director to lead their Residential Lettings team. The role involves maximizing branch targets and enhancing client relationships while ensuring compliance with regulatory standards. Ideal candidates will have a track record in lettings management, strong customer service reputation, and an in-depth understanding of the London property market. This position offers the opportunity to develop a successful team and drive business success.
As P/T Front of House Manager - Serviced offices, you will be responsible for the day-to-day management of a Managed Office/Co-working Space. Ensuring that the centre for the tenants is running smoothly, maintaining, and improving on the income. Also, to assist where necessary with similar properties in and around Leeds. Quest Search and Selection are partnering with a very successful Commercial Property Management company, with a portfolio spanning the UK and Europe. The business is looking for someone who could work part-time for 20- 25 hours per week. Key Responsibilities of this Front of House Manager position - Running the centre reception, dealing with calls and administration Deal with tenants daily to ensure that any issues that emerge are resolved or forwarded to the Portfolio Manager or Directors Ensure that tenants' lease requirements are met, as well as pursuing overdue debts Assisting the Portfolio Manager in ensuring that billings are raised on time, vendors perform as agreed, and expenses are kept within budget Advising the Portfolio Manager on existing or new suppliers, seeking best value where possible, and advising on works and improvements to properties under management Requirements for this Front of House Manager position - Good experience from an Admin/Receptionist/Office/Property/Front-of-house background Previous experience in property lettings experience from a commercial or residential background is ideal but not essential Meticulous presentation and high standards of work Proficiency in customer facing and admin skills Can drive and have a full UK driving license An understanding of managing & working towards set budgets Has Intermediate Microsoft Office skills: Excel, Word, etc. Able to show enthusiastic and working to your own initiatives & deadlines Benefits that come along with this Front of House Manager position - Employee Assistance Program 25 days holiday + BH 2 sicks days paid per annum Training and development Shared company car If this role sounds like you, and you have the experience for Front of House Manager please send your CV details quoting reference no. JO- We request that candidates send their CV as a Microsoft Word document where possible. Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.
Apr 07, 2026
Full time
As P/T Front of House Manager - Serviced offices, you will be responsible for the day-to-day management of a Managed Office/Co-working Space. Ensuring that the centre for the tenants is running smoothly, maintaining, and improving on the income. Also, to assist where necessary with similar properties in and around Leeds. Quest Search and Selection are partnering with a very successful Commercial Property Management company, with a portfolio spanning the UK and Europe. The business is looking for someone who could work part-time for 20- 25 hours per week. Key Responsibilities of this Front of House Manager position - Running the centre reception, dealing with calls and administration Deal with tenants daily to ensure that any issues that emerge are resolved or forwarded to the Portfolio Manager or Directors Ensure that tenants' lease requirements are met, as well as pursuing overdue debts Assisting the Portfolio Manager in ensuring that billings are raised on time, vendors perform as agreed, and expenses are kept within budget Advising the Portfolio Manager on existing or new suppliers, seeking best value where possible, and advising on works and improvements to properties under management Requirements for this Front of House Manager position - Good experience from an Admin/Receptionist/Office/Property/Front-of-house background Previous experience in property lettings experience from a commercial or residential background is ideal but not essential Meticulous presentation and high standards of work Proficiency in customer facing and admin skills Can drive and have a full UK driving license An understanding of managing & working towards set budgets Has Intermediate Microsoft Office skills: Excel, Word, etc. Able to show enthusiastic and working to your own initiatives & deadlines Benefits that come along with this Front of House Manager position - Employee Assistance Program 25 days holiday + BH 2 sicks days paid per annum Training and development Shared company car If this role sounds like you, and you have the experience for Front of House Manager please send your CV details quoting reference no. JO- We request that candidates send their CV as a Microsoft Word document where possible. Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.
At KFH we are looking for a Lettings Branch Director to join our Residential Lettings team. Who are we? At KFH, part of the Lomond group, we are London's largest property services group, and we are growing! KFH's range of property services are made up of sales, lettings, block management, survey, and financial services. We pride ourselves on delivering exceptional service, working in collaboration and achieving the right results with integrity. What's the role? As a Lettings Branch Director, you will lead your office to consistently meet and exceed your branch targets through maximising the conversion of registered applicants to new tenancies and market appraisals to new instructions. You will deliver exceptional standards of service to your clients, enhance the reputation of the company, and develop long-term productive business relationships with landlords to drive repeat business. By providing leadership and motivation to your team you will support them to achieve success. You will also ensure that your branch's business activities are conducted professionally, with integrity, and in line with company policies, procedures, and regulatory requirements. What can you bring to the role? Experience as a branch manager with a track record of success, ideally within a London lettings agency. Excellent customer service and selling skills with a reputation for delivering high standards. Full understanding of the regulatory framework within the residential lettings sector. In-depth understanding of the London property market and its influences. Strong leadership, coaching, and feedback skills. NFoPP Level 3 Technical Award in Residential Letting and Property Management, or similar. KFH is an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees. Click here to see all our company benefits, including additional earning potential and discounts.
Apr 07, 2026
Full time
At KFH we are looking for a Lettings Branch Director to join our Residential Lettings team. Who are we? At KFH, part of the Lomond group, we are London's largest property services group, and we are growing! KFH's range of property services are made up of sales, lettings, block management, survey, and financial services. We pride ourselves on delivering exceptional service, working in collaboration and achieving the right results with integrity. What's the role? As a Lettings Branch Director, you will lead your office to consistently meet and exceed your branch targets through maximising the conversion of registered applicants to new tenancies and market appraisals to new instructions. You will deliver exceptional standards of service to your clients, enhance the reputation of the company, and develop long-term productive business relationships with landlords to drive repeat business. By providing leadership and motivation to your team you will support them to achieve success. You will also ensure that your branch's business activities are conducted professionally, with integrity, and in line with company policies, procedures, and regulatory requirements. What can you bring to the role? Experience as a branch manager with a track record of success, ideally within a London lettings agency. Excellent customer service and selling skills with a reputation for delivering high standards. Full understanding of the regulatory framework within the residential lettings sector. In-depth understanding of the London property market and its influences. Strong leadership, coaching, and feedback skills. NFoPP Level 3 Technical Award in Residential Letting and Property Management, or similar. KFH is an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees. Click here to see all our company benefits, including additional earning potential and discounts.
Location: Eastbourne, BN21 Salary: £40,000 per annum Position: Permanent - Full Time Reference: WR81634 Experienced Block Manager required to oversee a residential portfolio in the Eastbourne area: handling compliance, Section 20 processes, budgets, contractors and client relationships, while delivering high service standards. Worth Recruiting - Property Industry Recruitment is supporting a respected property company in Eastbourne seeking an experienced Block Manager. This key role reports to the Managing Director, managing a sizeable residential block portfolio and ensuring compliance, financial control and effective client communication. What You'll Be Doing (Key Responsibilities): Managing a portfolio of residential blocks and developments Administering Section 20 consultations and major works processes Preparing and managing service charge budgets and management accounts Arranging repairs, maintenance and planned works Instructing and liaising with contractors and surveyors Conducting site inspections and property visits Organising and attending AGMs and residents' meetings Handling leaseholder and client enquiries Ensuring compliance with relevant property legislation and regulations Maintaining accurate records and general property management administration What We're Looking For (Skills & Experience): Practical knowledge of Section 20 Notices and compliance requirements Understanding of commercial and residential lease structures ARLA, IRPM or RICS qualification preferred Strong customer service and communication skills Calm and professional approach to problem solving Excellent organisational and workload prioritisation skills Confident team contributor with good interpersonal ability Relationship building skills with clients, leaseholders and contractors Commitment to ongoing training and legislative updates Full UK driving licence and own vehicle What's In It For You? Competitive salary package Monday to Friday working week Opportunity for career progression Varied and responsible portfolio role Supportive and professional working environment Ready to take the next step in your property career? If you are interested in this Block Manager role, please contact the Property Recruitment Team at Worth Recruiting today, quoting reference: WR81634. About Your Application: Response Time: We receive a great many applications and respond as quickly as possible. If you have not heard from us within 48 working hours, please assume that on this occasion your application has not been successful. Data Protection: Worth Recruiting is acting as a recruitment agency in relation to this position. By submitting your application, you consent to Worth Recruiting processing and storing your data for the purposes of your job search. For more information, please see our privacy policy on our website. Confidentiality: All communications with Worth Recruiting are completely confidential. We will always need to speak with you before we are able to submit your CV to our client. Please Note: This vacancy summary is intended as a general guide only and should NOT be used as a definitive job description. Our job advert, including details of salary, working hours or location may change without notice and in any case, are likely to be highly influenced by the skills, qualifications, previous experience, attitude, ability and personal requirements of the candidate. About Worth Recruiting: Worth Recruiting provides a bespoke recruitment service to the Property Industry offering roles in Estate Agency, Lettings, Commercial Property, Surveying, Property Management, Financial Services, and Prop Tech. Find out more at: worthrecruiting.me. Job Reference: WR81634 - Block Manager - Property Management
Apr 07, 2026
Full time
Location: Eastbourne, BN21 Salary: £40,000 per annum Position: Permanent - Full Time Reference: WR81634 Experienced Block Manager required to oversee a residential portfolio in the Eastbourne area: handling compliance, Section 20 processes, budgets, contractors and client relationships, while delivering high service standards. Worth Recruiting - Property Industry Recruitment is supporting a respected property company in Eastbourne seeking an experienced Block Manager. This key role reports to the Managing Director, managing a sizeable residential block portfolio and ensuring compliance, financial control and effective client communication. What You'll Be Doing (Key Responsibilities): Managing a portfolio of residential blocks and developments Administering Section 20 consultations and major works processes Preparing and managing service charge budgets and management accounts Arranging repairs, maintenance and planned works Instructing and liaising with contractors and surveyors Conducting site inspections and property visits Organising and attending AGMs and residents' meetings Handling leaseholder and client enquiries Ensuring compliance with relevant property legislation and regulations Maintaining accurate records and general property management administration What We're Looking For (Skills & Experience): Practical knowledge of Section 20 Notices and compliance requirements Understanding of commercial and residential lease structures ARLA, IRPM or RICS qualification preferred Strong customer service and communication skills Calm and professional approach to problem solving Excellent organisational and workload prioritisation skills Confident team contributor with good interpersonal ability Relationship building skills with clients, leaseholders and contractors Commitment to ongoing training and legislative updates Full UK driving licence and own vehicle What's In It For You? Competitive salary package Monday to Friday working week Opportunity for career progression Varied and responsible portfolio role Supportive and professional working environment Ready to take the next step in your property career? If you are interested in this Block Manager role, please contact the Property Recruitment Team at Worth Recruiting today, quoting reference: WR81634. About Your Application: Response Time: We receive a great many applications and respond as quickly as possible. If you have not heard from us within 48 working hours, please assume that on this occasion your application has not been successful. Data Protection: Worth Recruiting is acting as a recruitment agency in relation to this position. By submitting your application, you consent to Worth Recruiting processing and storing your data for the purposes of your job search. For more information, please see our privacy policy on our website. Confidentiality: All communications with Worth Recruiting are completely confidential. We will always need to speak with you before we are able to submit your CV to our client. Please Note: This vacancy summary is intended as a general guide only and should NOT be used as a definitive job description. Our job advert, including details of salary, working hours or location may change without notice and in any case, are likely to be highly influenced by the skills, qualifications, previous experience, attitude, ability and personal requirements of the candidate. About Worth Recruiting: Worth Recruiting provides a bespoke recruitment service to the Property Industry offering roles in Estate Agency, Lettings, Commercial Property, Surveying, Property Management, Financial Services, and Prop Tech. Find out more at: worthrecruiting.me. Job Reference: WR81634 - Block Manager - Property Management
Pear Recruitment: Head of property Management AST and commercial Salary £35,000 - £45,000 Location: Woodford Green Own Car required Our client is a multi-award-winning, family run commercial and residential property lettings and management agency. They are looking for a second in command to work alongside the directors. This role will be hands on and involved in all daily operations. You must have experience in property Management within Commercial property lettings. You will be the backbone of the branch covering Commercial Management, Residential management and a small volume of lettings. The ideal candidate will have a can-do attitude and a problem solver who thrives on autonomy. Key Responsibilities Commercial Property Management: Managing Rent and service charge collections, rent reviews, lease renewals and tenant relationships for their commercial portfolio Residential Management: overseeing the portfolio, ensuring timely rent collection and managing the end-to-end maintenance process Point of contact for tenants, landlords and contractors Compliance and Admin: Ensuring all legal documents, deposits and safety certificates are complete and compliant Commercial lettings: Placing Adverts, conducting viewings and negotiable deals for commercial units Team Leadership: Acting as a line manager for the team, monitoring attendance, performance and keeping the energy high. Skills Minimum 5 years' experience in property Management (Commercial experience is essential) Organisational Skills Strong Numeracy and Excel skills Experience with Client accounting and legal terminology If you are interested in thisAssistant Property Managerposition and would like to know more, please email your CV or telephone us on a strictly private and confidential basis. Recommend a friend - Do you know someone looking for a position? If you recommend them to us, we have a fantastic referral fee to offer! Please contact us for more information. Due to the number of responses we receive to our advertisements we are unfortunately unable to respond individually to each applicant. If you do not hear from us within 7 days, you may assume you have not been selected this time - but please apply for anything you feel you are suitable for and thank you for your interest in PEAR Recruitment. Confidentiality - All communication with us is treated with the upmost confidentiality and you will always be advised if your CV is being submitted to a client.
Apr 06, 2026
Full time
Pear Recruitment: Head of property Management AST and commercial Salary £35,000 - £45,000 Location: Woodford Green Own Car required Our client is a multi-award-winning, family run commercial and residential property lettings and management agency. They are looking for a second in command to work alongside the directors. This role will be hands on and involved in all daily operations. You must have experience in property Management within Commercial property lettings. You will be the backbone of the branch covering Commercial Management, Residential management and a small volume of lettings. The ideal candidate will have a can-do attitude and a problem solver who thrives on autonomy. Key Responsibilities Commercial Property Management: Managing Rent and service charge collections, rent reviews, lease renewals and tenant relationships for their commercial portfolio Residential Management: overseeing the portfolio, ensuring timely rent collection and managing the end-to-end maintenance process Point of contact for tenants, landlords and contractors Compliance and Admin: Ensuring all legal documents, deposits and safety certificates are complete and compliant Commercial lettings: Placing Adverts, conducting viewings and negotiable deals for commercial units Team Leadership: Acting as a line manager for the team, monitoring attendance, performance and keeping the energy high. Skills Minimum 5 years' experience in property Management (Commercial experience is essential) Organisational Skills Strong Numeracy and Excel skills Experience with Client accounting and legal terminology If you are interested in thisAssistant Property Managerposition and would like to know more, please email your CV or telephone us on a strictly private and confidential basis. Recommend a friend - Do you know someone looking for a position? If you recommend them to us, we have a fantastic referral fee to offer! Please contact us for more information. Due to the number of responses we receive to our advertisements we are unfortunately unable to respond individually to each applicant. If you do not hear from us within 7 days, you may assume you have not been selected this time - but please apply for anything you feel you are suitable for and thank you for your interest in PEAR Recruitment. Confidentiality - All communication with us is treated with the upmost confidentiality and you will always be advised if your CV is being submitted to a client.
Office Manager Location: West Hampstead, London Industry: Residential Estate Agency (Sales & Lettings) Reporting to: Director Role Overview We are seeking an organised, proactive, and professional Office Manager to oversee the smooth day-to-day running of a busy West Hampstead estate agency. The Office Manager will be the backbone of the office, ensuring high standards of administration, compliance, client service, and team support across sales and lettings. This is a key role requiring excellent attention to detail, strong communication skills, and a good understanding of estate agency operations. Key Responsibilities Office & Administration Management Manage the daily operations of the office, ensuring efficiency and professionalism at all times Oversee administrative processes for sales and lettings from instruction to completion Maintain accurate property files, client records, and databases (CRM systems) Handle incoming calls, emails, and enquiries, providing exceptional customer service Manage office supplies, utilities, IT systems, and liaise with external suppliers Sales & Lettings Support Prepare property particulars, contracts, memorandums of sale, and tenancy documentation Coordinate property listings on portals (Rightmove, Zoopla, etc.) and company website Support negotiators with viewings administration, offer progression, and deal tracking Assist with sales progression and lettings progression where required Compliance & Legislation Ensure compliance with all relevant property legislation and regulations (e.g. AML, Right to Rent, GDPR, EPCs, Gas Safety, EICRs, Deposit Protection) Conduct and maintain Anti-Money Laundering and Right to Rent checks Keep compliance records up to date and audit-ready Liaise with solicitors, landlords, tenants, and contractors as needed Financial & Reporting Duties Assist with invoicing, rent statements, and commission tracking Support basic bookkeeping and reconciliation tasks (where applicable) Monitor office budgets and expenses Produce regular reports for management Team & Client Relations Act as a key point of contact for clients, ensuring a high level of service Support onboarding and training of new staff Help maintain a positive, organised, and professional office environment Assist management with HR administration when required Skills & Experience Required Previous experience in a residential estate agency (sales or lettings) essential Strong knowledge of UK property legislation and compliance Excellent organisational and time-management skills Confident communicator with a professional telephone manner High level of attention to detail and accuracy Proficient in Microsoft Office and estate agency CRM systems Ability to work independently and manage multiple priorities Personal Attributes Proactive, reliable, and highly organised Calm under pressure in a fast-paced environment Approachable, professional, and client-focused Discreet and trustworthy when handling sensitive information Desirable (but not essential) ARLA / Propertymark qualification Experience in a London-based estate agency Familiarity with West Hampstead or surrounding areas
Apr 06, 2026
Full time
Office Manager Location: West Hampstead, London Industry: Residential Estate Agency (Sales & Lettings) Reporting to: Director Role Overview We are seeking an organised, proactive, and professional Office Manager to oversee the smooth day-to-day running of a busy West Hampstead estate agency. The Office Manager will be the backbone of the office, ensuring high standards of administration, compliance, client service, and team support across sales and lettings. This is a key role requiring excellent attention to detail, strong communication skills, and a good understanding of estate agency operations. Key Responsibilities Office & Administration Management Manage the daily operations of the office, ensuring efficiency and professionalism at all times Oversee administrative processes for sales and lettings from instruction to completion Maintain accurate property files, client records, and databases (CRM systems) Handle incoming calls, emails, and enquiries, providing exceptional customer service Manage office supplies, utilities, IT systems, and liaise with external suppliers Sales & Lettings Support Prepare property particulars, contracts, memorandums of sale, and tenancy documentation Coordinate property listings on portals (Rightmove, Zoopla, etc.) and company website Support negotiators with viewings administration, offer progression, and deal tracking Assist with sales progression and lettings progression where required Compliance & Legislation Ensure compliance with all relevant property legislation and regulations (e.g. AML, Right to Rent, GDPR, EPCs, Gas Safety, EICRs, Deposit Protection) Conduct and maintain Anti-Money Laundering and Right to Rent checks Keep compliance records up to date and audit-ready Liaise with solicitors, landlords, tenants, and contractors as needed Financial & Reporting Duties Assist with invoicing, rent statements, and commission tracking Support basic bookkeeping and reconciliation tasks (where applicable) Monitor office budgets and expenses Produce regular reports for management Team & Client Relations Act as a key point of contact for clients, ensuring a high level of service Support onboarding and training of new staff Help maintain a positive, organised, and professional office environment Assist management with HR administration when required Skills & Experience Required Previous experience in a residential estate agency (sales or lettings) essential Strong knowledge of UK property legislation and compliance Excellent organisational and time-management skills Confident communicator with a professional telephone manner High level of attention to detail and accuracy Proficient in Microsoft Office and estate agency CRM systems Ability to work independently and manage multiple priorities Personal Attributes Proactive, reliable, and highly organised Calm under pressure in a fast-paced environment Approachable, professional, and client-focused Discreet and trustworthy when handling sensitive information Desirable (but not essential) ARLA / Propertymark qualification Experience in a London-based estate agency Familiarity with West Hampstead or surrounding areas
Trust Finance & Resources Director (FRD) West London Salary up to 84K We have teamed up with an academy based in West London who are seeking an exceptionalFinance & Resources Director (FRD)to join their senior leadership team and play a pivotal role in shaping the future of their academy. This is one of themost strategically important positionsin the organisation. You will lead all non teaching functions, ensuring the academy is financially robust, operationally efficient, and fully equipped to deliver outstanding outcomes for students. Working closely with the Principal, Trustees, and Senior Leadership Team, you will provide expert financial and operational leadership across finance, HR, IT, facilities, and compliance. Key Responsibilities Financial Leadership Lead budgeting, forecasting, and long term financial planning Monitor performance and deliver clear reporting to senior leaders and Trustees Ensure strong financial controls, compliance, and audit readiness Oversee cash flow, payroll, pensions, VAT, and statutory reporting Drive income generation and value for money Strategic Leadership Shape and deliver the academy's financial strategy Advise the Principal and Trustees on finance, risk, and sustainability Provide insight to support key decision making Operations & Resources Lead HR, IT, estates, catering, and support services Ensure efficient, secure systems and infrastructure Oversee facilities, capital projects, and health & safety Maximise income through lettings and commercial activity Governance & Compliance Ensure compliance with all regulatory and funding requirements Manage key external relationships (auditors, funding bodies, partners) Lead risk management and internal audit processes Key Characteristics A professionalaccounting qualificationis needed Prior experience working within theeducation sector Provenexperience in financial leadershipwith experience leading multi-disciplinary teams (e.g. finance, HR, operations) Strong commercial acumen and the ability to manage large budgets effectively Excellent analytical, communication, and influencing skills High levels of resilience, organisation, and attention to detail If this sounds like your next role, apply today!
Apr 06, 2026
Full time
Trust Finance & Resources Director (FRD) West London Salary up to 84K We have teamed up with an academy based in West London who are seeking an exceptionalFinance & Resources Director (FRD)to join their senior leadership team and play a pivotal role in shaping the future of their academy. This is one of themost strategically important positionsin the organisation. You will lead all non teaching functions, ensuring the academy is financially robust, operationally efficient, and fully equipped to deliver outstanding outcomes for students. Working closely with the Principal, Trustees, and Senior Leadership Team, you will provide expert financial and operational leadership across finance, HR, IT, facilities, and compliance. Key Responsibilities Financial Leadership Lead budgeting, forecasting, and long term financial planning Monitor performance and deliver clear reporting to senior leaders and Trustees Ensure strong financial controls, compliance, and audit readiness Oversee cash flow, payroll, pensions, VAT, and statutory reporting Drive income generation and value for money Strategic Leadership Shape and deliver the academy's financial strategy Advise the Principal and Trustees on finance, risk, and sustainability Provide insight to support key decision making Operations & Resources Lead HR, IT, estates, catering, and support services Ensure efficient, secure systems and infrastructure Oversee facilities, capital projects, and health & safety Maximise income through lettings and commercial activity Governance & Compliance Ensure compliance with all regulatory and funding requirements Manage key external relationships (auditors, funding bodies, partners) Lead risk management and internal audit processes Key Characteristics A professionalaccounting qualificationis needed Prior experience working within theeducation sector Provenexperience in financial leadershipwith experience leading multi-disciplinary teams (e.g. finance, HR, operations) Strong commercial acumen and the ability to manage large budgets effectively Excellent analytical, communication, and influencing skills High levels of resilience, organisation, and attention to detail If this sounds like your next role, apply today!
Senior Facilities Manager page is loaded Senior Facilities Managerremote type: On-sitelocations: London, GBRtime type: Full timeposted on: Opublikowano dzisiajjob requisition id: REQ496030 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Senior Facilities Manager The Senior Facilities Manager (SFM) role has two primary functions:People Management - To support the Client FM Lead managing a designated FM team within region to ensure that their team is sourced, trained, developed and deployed appropriately, working closely with other Client FM Leads, as per the standards defined by JLL.Facilities (property/portfolio) Management - To be directly responsible for the provision of facilities services to occupiers in one or more managed properties to best practice standards defined by JLL. The Senior Facilities Manager is expected to understand the business objectives of the investment. Team Structure: Reporting to the Client FM Lead, the SFM has line management responsibilities for FMs in the region and will be the Lead FM representative for specified key clients. The SFM will work closely in a number of 'virtual teams' within PM including; Client Relationship Directors (CRDs), Contract Documents (CDs), Management Services, Client Financial Services (CFS) and will take direction from Client FM Leads. What this job involves: The Facilities Manager (FM) will be directly responsible for the provision of facilities services to occupiers in one or more managed properties to best practice standards defined by JLL and is expected to understand the business objectives of the investment. What your day will look like: People Management - Supporting the Client FM Lead to; Ensure the smooth transition of properties into management within your team as defined by JLL Policy, Process and Procedures on the PAM Process Hub Connect site including the transition of contracts from previous owners so to align with JLL Procurement Policy or agreed Client appointed suppliers work. Manage the TUPE of staff in or out of your team working closely with the Client FM Lead / JLLR HR. Be responsible for FMs and other site-based JLLR employees in respect of their performance, training and development. Identify and retain key talent by ensuring effective career development and mobility. Performance manage, set goals and complete year end assessment to be done in collaboration and agreement with your Client FM Leads. Assist in recruitment and employee people management issues. Act as mentor, where required, to designated FMs (i.e. those who require coaching and day to day guidance) and be responsible for their continuing development. Support the IFM (Investor Facilities Management) central management team in respect of major initiatives (including functional initiatives), data collection and people management. Ensure readiness for sale dealing with due diligence enquiries on disposal and lettings from a facilities perspective. Assist in the delivery of 'Instinct' (customer experience) operational initiatives across your portfolio in close liaison with our service partners. Facilities (property/portfolio) Management Working closely and taking direction from relevant Client FM Leads take ownership and be responsible for delivering operational facilities related client KPIs as identified in the PMA (Property Management Agreement) and/or any other client agreed initiatives. To assist in the delivery of customer experience operational initiatives across your portfolio in close liaison with our service partners. To regularly liaise with occupiers and be the principal point of contact for advice and guidance in connection with the day-to-day physical operation of the building. Inform Surveyors of any occupier matters that may influence valuation/investment considerations including assistance in monitoring Tenant's compliance with covenants. Report to Surveyors in accordance with an agreed procedure, ensuring the Client FM Lead is kept informed on matters relating to standards of facilities management. To work in accordance with established procedures in connection with JLLs out of hours cover and emergencies. To deliver the financial management of the property through the preparation of service charge budgets, the monitoring of agreed budgets to pre-defined cash limits, quarterly variance reporting and service charge reconciliation to agreed accounting practices. Also, to administer non-recoverable budgets. To understand the principal terms of occupier's leases as they affect the facilities management of the property and the Client's obligations to provide services including clarity on the extent of the common areas. In conjunction with the Surveyors and Client FM Leads, ensure that the procurement of all supplies and services at the property is undertaken in accordance with the JLLs PM procurement program to ensure the highest standards for the best price. This will include the use of accredited Contractors only, usually on the basis of framework agreements, and JLLs purchase ordering systems. Monitor contractor performance against agreed standards. Review service contracts as appropriate. Establish and maintain high quality health and safety arrangements, in accordance with best practice guidelines from central support under the JLLs risk management programme and the Client FM Lead. To ensure all risks identified in the independent Risk Assessment are properly addressed and to review risks as part of JLLs audit process and Site Compliance inspections. To work with other aspects of JLLs 'Socially Responsible Management' programme in relation to environmental & sustainability policies; to include water hygiene and asbestos monitoring etc. To ensure reactive maintenance and day-to-day service requirements undertaken in a timely and costeffective manner. Be familiar with all heating, ventilating, mechanical and electrical equipment in each building and have a sound understanding of the purpose and general working of such equipment. To ensure maintenance contracts in place to cover O&M manual requirements. Assist and liaise with building surveyors/architects/consultants on major works. With the Surveyors identify and arrange minor planned works. To maintain, test and implement disaster planning procedures to cover all emergencies. To organise and co-ordinate fire evacuation and bomb drills. Prepare site regulations and issue permits to work for all contractor activities on site. To ensure that on-site management of the properties is undertaken in accordance with JLLs polices, processes and procedures as defined on the PM Process Hub site (Connect). Establish and maintain proper site records in accordance with best practice rules. Responsible for routine correspondence using standard documents and templates as appropriate. Develop and maintain occupier handbooks as per defined standard for each site. To monitor vacant/void property in conjunction with the clients' insurance policy. Establish a regular inspection programme for each site in accordance with site insurance and regulatory requirements. Assist in the submission of insurance claims relating to incidents on site and manage the obtaining of quotes and/or works at site as instructed by the insurers or loss adjusters. Ensure readiness for sale of relevant individual properties dealing with
Apr 05, 2026
Full time
Senior Facilities Manager page is loaded Senior Facilities Managerremote type: On-sitelocations: London, GBRtime type: Full timeposted on: Opublikowano dzisiajjob requisition id: REQ496030 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Senior Facilities Manager The Senior Facilities Manager (SFM) role has two primary functions:People Management - To support the Client FM Lead managing a designated FM team within region to ensure that their team is sourced, trained, developed and deployed appropriately, working closely with other Client FM Leads, as per the standards defined by JLL.Facilities (property/portfolio) Management - To be directly responsible for the provision of facilities services to occupiers in one or more managed properties to best practice standards defined by JLL. The Senior Facilities Manager is expected to understand the business objectives of the investment. Team Structure: Reporting to the Client FM Lead, the SFM has line management responsibilities for FMs in the region and will be the Lead FM representative for specified key clients. The SFM will work closely in a number of 'virtual teams' within PM including; Client Relationship Directors (CRDs), Contract Documents (CDs), Management Services, Client Financial Services (CFS) and will take direction from Client FM Leads. What this job involves: The Facilities Manager (FM) will be directly responsible for the provision of facilities services to occupiers in one or more managed properties to best practice standards defined by JLL and is expected to understand the business objectives of the investment. What your day will look like: People Management - Supporting the Client FM Lead to; Ensure the smooth transition of properties into management within your team as defined by JLL Policy, Process and Procedures on the PAM Process Hub Connect site including the transition of contracts from previous owners so to align with JLL Procurement Policy or agreed Client appointed suppliers work. Manage the TUPE of staff in or out of your team working closely with the Client FM Lead / JLLR HR. Be responsible for FMs and other site-based JLLR employees in respect of their performance, training and development. Identify and retain key talent by ensuring effective career development and mobility. Performance manage, set goals and complete year end assessment to be done in collaboration and agreement with your Client FM Leads. Assist in recruitment and employee people management issues. Act as mentor, where required, to designated FMs (i.e. those who require coaching and day to day guidance) and be responsible for their continuing development. Support the IFM (Investor Facilities Management) central management team in respect of major initiatives (including functional initiatives), data collection and people management. Ensure readiness for sale dealing with due diligence enquiries on disposal and lettings from a facilities perspective. Assist in the delivery of 'Instinct' (customer experience) operational initiatives across your portfolio in close liaison with our service partners. Facilities (property/portfolio) Management Working closely and taking direction from relevant Client FM Leads take ownership and be responsible for delivering operational facilities related client KPIs as identified in the PMA (Property Management Agreement) and/or any other client agreed initiatives. To assist in the delivery of customer experience operational initiatives across your portfolio in close liaison with our service partners. To regularly liaise with occupiers and be the principal point of contact for advice and guidance in connection with the day-to-day physical operation of the building. Inform Surveyors of any occupier matters that may influence valuation/investment considerations including assistance in monitoring Tenant's compliance with covenants. Report to Surveyors in accordance with an agreed procedure, ensuring the Client FM Lead is kept informed on matters relating to standards of facilities management. To work in accordance with established procedures in connection with JLLs out of hours cover and emergencies. To deliver the financial management of the property through the preparation of service charge budgets, the monitoring of agreed budgets to pre-defined cash limits, quarterly variance reporting and service charge reconciliation to agreed accounting practices. Also, to administer non-recoverable budgets. To understand the principal terms of occupier's leases as they affect the facilities management of the property and the Client's obligations to provide services including clarity on the extent of the common areas. In conjunction with the Surveyors and Client FM Leads, ensure that the procurement of all supplies and services at the property is undertaken in accordance with the JLLs PM procurement program to ensure the highest standards for the best price. This will include the use of accredited Contractors only, usually on the basis of framework agreements, and JLLs purchase ordering systems. Monitor contractor performance against agreed standards. Review service contracts as appropriate. Establish and maintain high quality health and safety arrangements, in accordance with best practice guidelines from central support under the JLLs risk management programme and the Client FM Lead. To ensure all risks identified in the independent Risk Assessment are properly addressed and to review risks as part of JLLs audit process and Site Compliance inspections. To work with other aspects of JLLs 'Socially Responsible Management' programme in relation to environmental & sustainability policies; to include water hygiene and asbestos monitoring etc. To ensure reactive maintenance and day-to-day service requirements undertaken in a timely and costeffective manner. Be familiar with all heating, ventilating, mechanical and electrical equipment in each building and have a sound understanding of the purpose and general working of such equipment. To ensure maintenance contracts in place to cover O&M manual requirements. Assist and liaise with building surveyors/architects/consultants on major works. With the Surveyors identify and arrange minor planned works. To maintain, test and implement disaster planning procedures to cover all emergencies. To organise and co-ordinate fire evacuation and bomb drills. Prepare site regulations and issue permits to work for all contractor activities on site. To ensure that on-site management of the properties is undertaken in accordance with JLLs polices, processes and procedures as defined on the PM Process Hub site (Connect). Establish and maintain proper site records in accordance with best practice rules. Responsible for routine correspondence using standard documents and templates as appropriate. Develop and maintain occupier handbooks as per defined standard for each site. To monitor vacant/void property in conjunction with the clients' insurance policy. Establish a regular inspection programme for each site in accordance with site insurance and regulatory requirements. Assist in the submission of insurance claims relating to incidents on site and manage the obtaining of quotes and/or works at site as instructed by the insurers or loss adjusters. Ensure readiness for sale of relevant individual properties dealing with
Head of Housing Options Join us as Head of Housing Options to play a key ley senior role within our Place Directorate. Your impact as a strategic leader can take our approach to preventing homelessness to a new level, while improving access to safe, secure and sustainable housing. Make your mark on the future of Salford Salford has much to celebrate as a city, from new homes and employment opportunities to its vibrant cultural scene. Yet there is still huge potential to build on past successes - and find new and innovative ways to improve residents' lives. Housing is a key priority. We want you to set the vision and direction for a high performing, values driven service that works effectively across the Council, with partners and within communities. You will build a team with the passion and capabilities to deliver prevention, early help, strengthen independence, and secure positive outcomes for residents. The role You will provide visible, values-driven strategic leadership, setting clear direction and driving transformational change that improves outcomes, modernises working practices, reduces spend and strengthens organisational culture. Key responsibilities include: Leading the delivery of our Homelessness and Rough Sleeping Strategies, ensuring homelessness prevention is embedded across core Council services. Ensuring that all statutory homelessness duties are implemented effectively Driving the implementation of homelessness prevention activities. Providing strategic leadership for statutory homelessness assessments, prevention and relief activity, Allocations Policy implementation, Choice Based Lettings system management and the delivery of high quality housing advice. Developing and sustaining a skilled, motivated and values driven workforce. Ensuring the Housing Options service is fully immersed in the Live Well, All Age Prevention and Family First models. Championing innovation, partnership working and system wide collaboration. Leading the planning, delivery and monitoring of the service, in collaboration with partners. Building, strengthening and maintaining effective partnerships across Greater Manchester Contributing to the overall leadership of the Place Directorate. About you You will bring: Demonstrated professional expertise and a strong track record of delivering sustainable, meaningful outcomes within housing, homelessness or a related field. Up to date and in-depth knowledge of the legislative, regulatory and policy frameworks relating to housing, homelessness and allocations. The ability to inspire, motivate and lead teams, creating a positive, supportive and high performing working environment. A 'can do' attitude that gets things done focusing on positive outcomes for service users and staff. Experience of leading successful change and transformation, enabling teams and services to adapt effectively to new challenges and opportunities. Strategic leadership skills that enable the development and continuous improvement of services, ensuring they align with organisational priorities. Excellent communication, negotiation and influencing skills, with a positive, solutions focused, supportive approach and strong problem solving, planning and analytical capability. Want to know more about Salford? As an authority we are dedicated to improving the lives of our residents, and as an employer we are passionate about helping individuals to thrive in their work. We are committed to developing a diverse and inclusive culture and are proud of our professional accreditations which champion this. Find out about our city as a place to live, work & grow, and learn more about the amazing work we are doing. You'll also find out about the wealth of benefits we have to offer you on our Salford pages ! Continuous Service commitment New employees can keep their service related benefits when moving between a whole host of public sector organisations within Greater Manchester, which include: Councils, NHS, Greater Manchester Fire and Rescue, Transport for Greater Manchester, as well as many others under this scheme. Find out if this applies to you on our Continuous Service page. . Guaranteed Assessment Schemes We have made a commitment to improve the employment opportunities for people with disabilities, care leavers, carers, and ex-military personnel by way of a Guaranteed Assessment Scheme. Our application forms ask you to indicate if you meet any of the criteria within this scheme, and so to find out more and if you qualify please visit our Guaranteed Assessment Scheme page. . Privacy Statement and Data Protection Our core data protection obligations and commitments are set out in the council's primary Recruitment and Employment Privacy Notice which can be found at .
Apr 02, 2026
Full time
Head of Housing Options Join us as Head of Housing Options to play a key ley senior role within our Place Directorate. Your impact as a strategic leader can take our approach to preventing homelessness to a new level, while improving access to safe, secure and sustainable housing. Make your mark on the future of Salford Salford has much to celebrate as a city, from new homes and employment opportunities to its vibrant cultural scene. Yet there is still huge potential to build on past successes - and find new and innovative ways to improve residents' lives. Housing is a key priority. We want you to set the vision and direction for a high performing, values driven service that works effectively across the Council, with partners and within communities. You will build a team with the passion and capabilities to deliver prevention, early help, strengthen independence, and secure positive outcomes for residents. The role You will provide visible, values-driven strategic leadership, setting clear direction and driving transformational change that improves outcomes, modernises working practices, reduces spend and strengthens organisational culture. Key responsibilities include: Leading the delivery of our Homelessness and Rough Sleeping Strategies, ensuring homelessness prevention is embedded across core Council services. Ensuring that all statutory homelessness duties are implemented effectively Driving the implementation of homelessness prevention activities. Providing strategic leadership for statutory homelessness assessments, prevention and relief activity, Allocations Policy implementation, Choice Based Lettings system management and the delivery of high quality housing advice. Developing and sustaining a skilled, motivated and values driven workforce. Ensuring the Housing Options service is fully immersed in the Live Well, All Age Prevention and Family First models. Championing innovation, partnership working and system wide collaboration. Leading the planning, delivery and monitoring of the service, in collaboration with partners. Building, strengthening and maintaining effective partnerships across Greater Manchester Contributing to the overall leadership of the Place Directorate. About you You will bring: Demonstrated professional expertise and a strong track record of delivering sustainable, meaningful outcomes within housing, homelessness or a related field. Up to date and in-depth knowledge of the legislative, regulatory and policy frameworks relating to housing, homelessness and allocations. The ability to inspire, motivate and lead teams, creating a positive, supportive and high performing working environment. A 'can do' attitude that gets things done focusing on positive outcomes for service users and staff. Experience of leading successful change and transformation, enabling teams and services to adapt effectively to new challenges and opportunities. Strategic leadership skills that enable the development and continuous improvement of services, ensuring they align with organisational priorities. Excellent communication, negotiation and influencing skills, with a positive, solutions focused, supportive approach and strong problem solving, planning and analytical capability. Want to know more about Salford? As an authority we are dedicated to improving the lives of our residents, and as an employer we are passionate about helping individuals to thrive in their work. We are committed to developing a diverse and inclusive culture and are proud of our professional accreditations which champion this. Find out about our city as a place to live, work & grow, and learn more about the amazing work we are doing. You'll also find out about the wealth of benefits we have to offer you on our Salford pages ! Continuous Service commitment New employees can keep their service related benefits when moving between a whole host of public sector organisations within Greater Manchester, which include: Councils, NHS, Greater Manchester Fire and Rescue, Transport for Greater Manchester, as well as many others under this scheme. Find out if this applies to you on our Continuous Service page. . Guaranteed Assessment Schemes We have made a commitment to improve the employment opportunities for people with disabilities, care leavers, carers, and ex-military personnel by way of a Guaranteed Assessment Scheme. Our application forms ask you to indicate if you meet any of the criteria within this scheme, and so to find out more and if you qualify please visit our Guaranteed Assessment Scheme page. . Privacy Statement and Data Protection Our core data protection obligations and commitments are set out in the council's primary Recruitment and Employment Privacy Notice which can be found at .
A fantastic opportunity has emerged for a Head of Homelessness to join one of Adecco's leading Local Government clients in a temporary contract. This a full time role (5 days each week, Monday to Friday) and interviews will take place in late March/ early April 2026. Our client is based in London and office attendance is required for a minimum of 3 days each week. As a member of the extended management team, you will work collaboratively across the department and with other Heads of Service and directors to ensure the effective and efficient development and delivery of council services that support departmental and council objectives. You will undertake the role of being the strategic lead in the service area. Reporting into the Director of Homelessness on a daily basis, you will be responsible for the professional lead for all aspects of homelessness and rough sleeping which includes: Homelessness assessment (triage, prevention and relief service) Single Homeless Service Tackling rough sleeping Reviews You will be responsible for a service budget and will deliver services and the associated savings programme and transformation projects within that budget envelope. Other key elements of this role include: Leading, managing and developing staff teams and ensuring compliance with the council's performance management system and all HR policies and procedures. Being accountable for associated budget and have affordable plans in place to deliver the annual budget and Medium Term Financial Plan. Delivering a high quality new integrated housing service which is respectful and responsive to tenants and leaseholders, managing all residential lettings regardless of tenure and funding base (HRA or GF). Leading and working collaboratively with other council services, partners and residents on service development and improvements to ensure delivery of housing targets. Ensuring that the council meets its statutory obligations to homeless households, including prevention. Providing strategic direction to the planning and implementation of service delivery within a complex and high-risk service area. Leading on Rough Sleeping strategies and pathways to ensure statutory obligations are discharged. Leading all aspects of single homelessness work. Instilling a culture of customer service and "can-do" attitude across teams Providing direction and management to Homelessness Teams, to plan, develop and deliver statutory duties in line with legislation, Council policy and priorities. Our client is willing to consider applicants who are on notice periods of up to 4-6 weeks. Only applicants who feel they meet the above criteria need apply.
Apr 01, 2026
Seasonal
A fantastic opportunity has emerged for a Head of Homelessness to join one of Adecco's leading Local Government clients in a temporary contract. This a full time role (5 days each week, Monday to Friday) and interviews will take place in late March/ early April 2026. Our client is based in London and office attendance is required for a minimum of 3 days each week. As a member of the extended management team, you will work collaboratively across the department and with other Heads of Service and directors to ensure the effective and efficient development and delivery of council services that support departmental and council objectives. You will undertake the role of being the strategic lead in the service area. Reporting into the Director of Homelessness on a daily basis, you will be responsible for the professional lead for all aspects of homelessness and rough sleeping which includes: Homelessness assessment (triage, prevention and relief service) Single Homeless Service Tackling rough sleeping Reviews You will be responsible for a service budget and will deliver services and the associated savings programme and transformation projects within that budget envelope. Other key elements of this role include: Leading, managing and developing staff teams and ensuring compliance with the council's performance management system and all HR policies and procedures. Being accountable for associated budget and have affordable plans in place to deliver the annual budget and Medium Term Financial Plan. Delivering a high quality new integrated housing service which is respectful and responsive to tenants and leaseholders, managing all residential lettings regardless of tenure and funding base (HRA or GF). Leading and working collaboratively with other council services, partners and residents on service development and improvements to ensure delivery of housing targets. Ensuring that the council meets its statutory obligations to homeless households, including prevention. Providing strategic direction to the planning and implementation of service delivery within a complex and high-risk service area. Leading on Rough Sleeping strategies and pathways to ensure statutory obligations are discharged. Leading all aspects of single homelessness work. Instilling a culture of customer service and "can-do" attitude across teams Providing direction and management to Homelessness Teams, to plan, develop and deliver statutory duties in line with legislation, Council policy and priorities. Our client is willing to consider applicants who are on notice periods of up to 4-6 weeks. Only applicants who feel they meet the above criteria need apply.
Development Manager £59,238-£62,356 per annum + Car Supplement Peterborough/Remote Full-Time Permanent Full Time - 37 Hours per week Monday - Friday - Permanent Field-based, blended with remote and home-working Are you passionate about delivering high-quality, affordable homes that make a genuine difference to communities? Do you thrive in a role where you can shape development strategy, manage exciting housing projects, and build strong stakeholder relationships? If so, we'd love to hear from you. About the Role We are looking for an experienced and motivated Development Manager to join our Development Directorate. You will play a key role in identifying, securing, and delivering new housing opportunities in line with our ambitious Growth Strategy. In this role, you will manage a diverse portfolio of housing schemes through acquisition, design, planning, procurement, construction, and completion-ensuring our new homes meet the needs of our customers and add value to our asset base. This is a fantastic opportunity for someone who enjoys autonomy, thrives in a fast-paced environment, and is driven by producing excellent outcomes for residents and communities. Key Responsibilities Identify, assess and secure new development opportunities including land, S106, regeneration and refurbishment schemes. Lead multiple projects from acquisition to practical completion and End of Defects (EoD), ensuring delivery on time, within budget, and to required standards. Develop strong relationships with landowners, agents, developers, local authorities, consultants, grant providers, and other key stakeholders. Produce financial appraisals, risk assessments, and business cases for internal and board-level approval. Manage budgets, costs, and consultant fees effectively, ensuring robust governance and financial compliance. Maintain accurate project records, reports, and documentation, including for funding and charging requirements. Coordinate with internal teams including Housing, Sales, Finance, Assets, Governance, Lettings, Marketing and more. Proactively identify risks and implement mitigation measures throughout the project lifecycle. Contribute to continuous improvement, including enhancements to customer journeys, handover processes, and development standards. About You You will bring: Essential Skills & Experience Strong experience in managing residential development projects, ideally delivering affordable housing. Detailed understanding of development and planning processes. Knowledge of construction methods, including modern methods of construction (MMC). Experience in financial modelling, viability assessment, and risk analysis. Excellent project management, communication, and stakeholder engagement skills. Ability to work independently and collaboratively, with strong attention to detail. Confident user of Microsoft Office. Desirable Background in a technical construction field (e.g., Architecture, Surveying). Experience with SDS Proval/Sequel or similar financial assessment software. Project management qualification. Qualifications Degree (or equivalent) in a relevant construction-related discipline, or substantial relevant experience. Full UK driving licence and flexibility to travel. If you have the experience and drive to help us achieve our vision, we'd love to hear from you! Please see attached job description for full details of the role. We reserve the right to close this advert early if sufficient interest is received. Therefore, if you are interested in the role, we encourage you to apply without delay!
Apr 01, 2026
Full time
Development Manager £59,238-£62,356 per annum + Car Supplement Peterborough/Remote Full-Time Permanent Full Time - 37 Hours per week Monday - Friday - Permanent Field-based, blended with remote and home-working Are you passionate about delivering high-quality, affordable homes that make a genuine difference to communities? Do you thrive in a role where you can shape development strategy, manage exciting housing projects, and build strong stakeholder relationships? If so, we'd love to hear from you. About the Role We are looking for an experienced and motivated Development Manager to join our Development Directorate. You will play a key role in identifying, securing, and delivering new housing opportunities in line with our ambitious Growth Strategy. In this role, you will manage a diverse portfolio of housing schemes through acquisition, design, planning, procurement, construction, and completion-ensuring our new homes meet the needs of our customers and add value to our asset base. This is a fantastic opportunity for someone who enjoys autonomy, thrives in a fast-paced environment, and is driven by producing excellent outcomes for residents and communities. Key Responsibilities Identify, assess and secure new development opportunities including land, S106, regeneration and refurbishment schemes. Lead multiple projects from acquisition to practical completion and End of Defects (EoD), ensuring delivery on time, within budget, and to required standards. Develop strong relationships with landowners, agents, developers, local authorities, consultants, grant providers, and other key stakeholders. Produce financial appraisals, risk assessments, and business cases for internal and board-level approval. Manage budgets, costs, and consultant fees effectively, ensuring robust governance and financial compliance. Maintain accurate project records, reports, and documentation, including for funding and charging requirements. Coordinate with internal teams including Housing, Sales, Finance, Assets, Governance, Lettings, Marketing and more. Proactively identify risks and implement mitigation measures throughout the project lifecycle. Contribute to continuous improvement, including enhancements to customer journeys, handover processes, and development standards. About You You will bring: Essential Skills & Experience Strong experience in managing residential development projects, ideally delivering affordable housing. Detailed understanding of development and planning processes. Knowledge of construction methods, including modern methods of construction (MMC). Experience in financial modelling, viability assessment, and risk analysis. Excellent project management, communication, and stakeholder engagement skills. Ability to work independently and collaboratively, with strong attention to detail. Confident user of Microsoft Office. Desirable Background in a technical construction field (e.g., Architecture, Surveying). Experience with SDS Proval/Sequel or similar financial assessment software. Project management qualification. Qualifications Degree (or equivalent) in a relevant construction-related discipline, or substantial relevant experience. Full UK driving licence and flexibility to travel. If you have the experience and drive to help us achieve our vision, we'd love to hear from you! Please see attached job description for full details of the role. We reserve the right to close this advert early if sufficient interest is received. Therefore, if you are interested in the role, we encourage you to apply without delay!
Office Manager Leading Independent School Location: Blackburn (Area) Salary: £35,000 - £38,000 per annum Contract: Permanent, Full Year Hours: 40 hours per week Start Date: January 2026 Are you a highly organised leader with a sharp eye for detail and a passion for operational excellence? A prestigious independent school is seeking a Senior/Prep Office Manager to lead their front-of-house administrative team. This is a pivotal middle-leadership role that serves as the focal point for students, staff, and parents. If you thrive in a fast-paced environment and have a talent for mentoring teams and refining processes, we want to hear from you. The Role You will be responsible for the seamless daily operation of the Senior and Prep school offices, ensuring a professional and efficient service across all administrative functions. Key Responsibilities: Team Leadership: Manage, mentor, and appraisal a team of front-of-house staff, overseeing workload allocation and professional development. Operational Excellence: Implement and review office systems, including digital archiving and communication protocols. Strategic Liaison: Work closely with the Commercial Director and Senior Leadership Team (SLT) to meet school objectives. Project Management: Lead facility lettings, manage the school coach service, and coordinate major school events. Quality Control: High-level proofreading of school communications and maintenance of the School Management Information System (SIMS). Compliance: Ensure strict adherence to GDPR, safeguarding, and health and safety regulations. The Ideal Candidate Experienced Leader: Minimum of 3 years in an office management role, preferably within the education sector. Highly Skilled: Advanced numerical, analytical, and IT skills (MS Office/Excel). Communicator: Exceptional interpersonal skills with the ability to handle sensitive issues with tact and discretion. Detail-Oriented: A "keen eye for detail" and the ability to manage complex projects from start to finish. Qualified: Degree in Business Administration or equivalent professional experience. Why Apply? This is a rare opportunity to join a successful, leading institution in a permanent capacity. You will play a vital role in the school's continued success while working in a supportive and professional environment. Interested? If you have the presence, confidence, and professionalism to excel in this middle-leadership post, please get in touch. Contact Abbie Moxham:
Apr 01, 2026
Full time
Office Manager Leading Independent School Location: Blackburn (Area) Salary: £35,000 - £38,000 per annum Contract: Permanent, Full Year Hours: 40 hours per week Start Date: January 2026 Are you a highly organised leader with a sharp eye for detail and a passion for operational excellence? A prestigious independent school is seeking a Senior/Prep Office Manager to lead their front-of-house administrative team. This is a pivotal middle-leadership role that serves as the focal point for students, staff, and parents. If you thrive in a fast-paced environment and have a talent for mentoring teams and refining processes, we want to hear from you. The Role You will be responsible for the seamless daily operation of the Senior and Prep school offices, ensuring a professional and efficient service across all administrative functions. Key Responsibilities: Team Leadership: Manage, mentor, and appraisal a team of front-of-house staff, overseeing workload allocation and professional development. Operational Excellence: Implement and review office systems, including digital archiving and communication protocols. Strategic Liaison: Work closely with the Commercial Director and Senior Leadership Team (SLT) to meet school objectives. Project Management: Lead facility lettings, manage the school coach service, and coordinate major school events. Quality Control: High-level proofreading of school communications and maintenance of the School Management Information System (SIMS). Compliance: Ensure strict adherence to GDPR, safeguarding, and health and safety regulations. The Ideal Candidate Experienced Leader: Minimum of 3 years in an office management role, preferably within the education sector. Highly Skilled: Advanced numerical, analytical, and IT skills (MS Office/Excel). Communicator: Exceptional interpersonal skills with the ability to handle sensitive issues with tact and discretion. Detail-Oriented: A "keen eye for detail" and the ability to manage complex projects from start to finish. Qualified: Degree in Business Administration or equivalent professional experience. Why Apply? This is a rare opportunity to join a successful, leading institution in a permanent capacity. You will play a vital role in the school's continued success while working in a supportive and professional environment. Interested? If you have the presence, confidence, and professionalism to excel in this middle-leadership post, please get in touch. Contact Abbie Moxham:
