Allocations and Verifications Officer - Are you an Allocations and Verifications Officer looking for your next assignment? LB Lambeth are looking for an Allocations and Verifications Officer to join their team on a contract basis. Please see below! Main Purpose of the Job Responsible for carrying out the allocation and verification processes in respect of the Councils statutory re housing responsibilities under Part VI of Housing Act 1996. Note: The post holder will be appointed as a generic Allocation and Verification Officer and will be expected to be flexible in undertaking either the allocation or the verification functions and responsibilities attached to that role as directed by the Allocations and Verifications Team Manager according to the service needs. Key Areas of Responsibility Provide a high quality, customer focused and responsive housing allocation service to Lambeth tenants and residents applying for transfers and social housing by the efficient and timely allocation of Council housing and nominations to Housing Associations and Housing Co operatives including various mobility schemes where appropriate. Advertise properties and short list prospective tenants by matching need and qualification criteria through the processes of the choice based lettings scheme and make direct offers of properties in accordance with the Council's Housing Allocation Scheme and related policies and procedures. Apply rigour and undertake detailed and thorough investigations (conducting home visits where necessary), in the verification process and in the approval of all housing applications through the housing register maintaining a detailed knowledge and understanding of Lambeth's Allocations scheme and associated policies and procedures. Work closely with housing providers, including ALMOs and Registered Social Landlords, maintaining and developing effective day to day to day working relationships and monitor their performance ensuring the most effective use of total social rented stock in the borough. Provide timely and accurate management information, data and produce detailed reports to assist with the monitoring and supply of the social housing stock. Liaise and work closely with other peer groups across housing and other directorates that have a direct influence on the section promoting a joined up approach in the operational deployment of services. Generic Responsibilities Be a champion for excellent customer service delivery and customer care and contribute to the development and delivery of an integrated service. Be self serving with respect to administration, case record keeping and other related duties and utilise IT systems to update and record information required according to guidance and established procedures. Participate in appraisals, one to ones, objective settings, personal development plans and working group meetings and take a full and active role in service development, including service reviews. To carry out the duties of the post in accordance with the Data Protection Act, the Health & Safety at Work Act and other relevant legislation, as well as Council policies, procedures, Standing Orders and Financial Regulations. To carry out the duties of this post with due regard to the Council's Equal Opportunities Policy and to actively promote and uphold the Council's FRESH values. Take responsibility, appropriate to the post, for ensuring compliance with council policies and procedures aimed at promoting and safeguarding the welfare of vulnerable children and adults. Take responsibility, appropriate to the post for promoting diversity including tackling racism and good race, ethnic & community relations. To undertake any other duties appropriate to the grade, that may be required. These may be varied from time to time to meet the needs of the service.
Feb 27, 2026
Full time
Allocations and Verifications Officer - Are you an Allocations and Verifications Officer looking for your next assignment? LB Lambeth are looking for an Allocations and Verifications Officer to join their team on a contract basis. Please see below! Main Purpose of the Job Responsible for carrying out the allocation and verification processes in respect of the Councils statutory re housing responsibilities under Part VI of Housing Act 1996. Note: The post holder will be appointed as a generic Allocation and Verification Officer and will be expected to be flexible in undertaking either the allocation or the verification functions and responsibilities attached to that role as directed by the Allocations and Verifications Team Manager according to the service needs. Key Areas of Responsibility Provide a high quality, customer focused and responsive housing allocation service to Lambeth tenants and residents applying for transfers and social housing by the efficient and timely allocation of Council housing and nominations to Housing Associations and Housing Co operatives including various mobility schemes where appropriate. Advertise properties and short list prospective tenants by matching need and qualification criteria through the processes of the choice based lettings scheme and make direct offers of properties in accordance with the Council's Housing Allocation Scheme and related policies and procedures. Apply rigour and undertake detailed and thorough investigations (conducting home visits where necessary), in the verification process and in the approval of all housing applications through the housing register maintaining a detailed knowledge and understanding of Lambeth's Allocations scheme and associated policies and procedures. Work closely with housing providers, including ALMOs and Registered Social Landlords, maintaining and developing effective day to day to day working relationships and monitor their performance ensuring the most effective use of total social rented stock in the borough. Provide timely and accurate management information, data and produce detailed reports to assist with the monitoring and supply of the social housing stock. Liaise and work closely with other peer groups across housing and other directorates that have a direct influence on the section promoting a joined up approach in the operational deployment of services. Generic Responsibilities Be a champion for excellent customer service delivery and customer care and contribute to the development and delivery of an integrated service. Be self serving with respect to administration, case record keeping and other related duties and utilise IT systems to update and record information required according to guidance and established procedures. Participate in appraisals, one to ones, objective settings, personal development plans and working group meetings and take a full and active role in service development, including service reviews. To carry out the duties of the post in accordance with the Data Protection Act, the Health & Safety at Work Act and other relevant legislation, as well as Council policies, procedures, Standing Orders and Financial Regulations. To carry out the duties of this post with due regard to the Council's Equal Opportunities Policy and to actively promote and uphold the Council's FRESH values. Take responsibility, appropriate to the post, for ensuring compliance with council policies and procedures aimed at promoting and safeguarding the welfare of vulnerable children and adults. Take responsibility, appropriate to the post for promoting diversity including tackling racism and good race, ethnic & community relations. To undertake any other duties appropriate to the grade, that may be required. These may be varied from time to time to meet the needs of the service.
Property Manager • Efficiently manage the company s property portfolio while providing all-around customer service. • Build and maintain strong relationships with existing landlords, tenants, ensuring their needs are met and expectations exceeded • Promote exceptional customer service and aim for 40 Google reviews per month. • To take a commercial approach to grow property portfolio for referral business, Network with existing clientele to acquire new properties. • Dealing with general day to day maintenance issues promptly and monitor the progress of all to ensure completion within required timescales. • Liaising with contractors, landlords and tenants on a daily basis • Coordinating & Managing Maintenance Schedules • Co-ordination of estimates and undertaking of repairs by contractors inc liaison with Landlords, negotiate with contractors for works to be carried out, raising work orders etc. • Work on reducing costs and improving service quality by building strong contractor relationships. • Improve company profit margins on maintenance job markups for the department including exceeding company targets set • Liaise with contractors to ensure quotations are compatible and value for money • Complete property management notes to track progress of maintenance issues, keeping communication records to all parties up to date. • Accepting and processing contractor invoices in a timely manner inclusive of scanning, naming and allocating these to suppliers folders. Input all contractor invoice data to excel spreadsheet for company records & landlord ledger entries. • To proactively source, test and grow a list of approved and skilled contractors to help resolve a variety of property issues & obtain credentials to be passed to Senior Property Manager for company checks prior to take on. • Efficiently manage tenant/landlord enquiries and issues appertaining to the properties, addressing problems; Face to face, by email and telephone taking detailed information and handling them effectively and promptly manner to avoid company complaints. • Deal with complaints from Landlords and Tenants relating Property Management/Maintenance matters. • Arrange gas safety certificates, EICRs, EPCs and all other legal/compulsory documentation to ensure that all managed properties comply with current legislation & ensuring all compliance is always kept up to date including licence condition requirements. • Ensuring compliance with local property laws and regulations with health and safety, fire risk assessments, asbestos regulations, and other legal requirements • Distribution of safety records to all relevant parties • Arrange and carry out property inspections including reporting findings to the Landlord and arranging remedial works and/or follow up visits if required and actioning damages with tenants - at all times to ensure property is well-maintained and in compliance with safety regulations. • Initiate and apply for property licences for all boroughs across London including own research into the scope for requirements • Accommodate any council compliance visits to properties and follow through until licence received or initiate works orders under compliance works to be completed in a timely fashion • Action Council improvement notices/fines • Initiate and assist landlords and leaseholders with insurance claims following damages to their dwellings inclusive of obtaining multiple quotations • Monitor and assist the emergency out of hours calls/ engineer call outs Sole Responsibility • Email Management to ensure correspondences are responded to & action in a timely manner. • Returning deposits & dealing with dilapidations. • Handle deposit dispute negotiations • Maintain up-to-date health and safety and fire risk assessments for required properties. • Ensure KPI s and action points set by Management • Provide valuable feedback to improve processes, technology to deliver world class service levels to our customers • To provide support to the Senior Property Manager as required • Acknowledging and actioning anything from company director in relevance to a variety of topics as well as PA assistant work as required. • Cover work and offer assistance to colleagues when required or in the absence of staff • AM Briefings with Sales/Lettings Manager • PM - Briefings with Negotiators • Diary Management for Sales/Lettings Negotiators in the absence of Lettings Co-Ordinator/ Manager
Feb 26, 2026
Full time
Property Manager • Efficiently manage the company s property portfolio while providing all-around customer service. • Build and maintain strong relationships with existing landlords, tenants, ensuring their needs are met and expectations exceeded • Promote exceptional customer service and aim for 40 Google reviews per month. • To take a commercial approach to grow property portfolio for referral business, Network with existing clientele to acquire new properties. • Dealing with general day to day maintenance issues promptly and monitor the progress of all to ensure completion within required timescales. • Liaising with contractors, landlords and tenants on a daily basis • Coordinating & Managing Maintenance Schedules • Co-ordination of estimates and undertaking of repairs by contractors inc liaison with Landlords, negotiate with contractors for works to be carried out, raising work orders etc. • Work on reducing costs and improving service quality by building strong contractor relationships. • Improve company profit margins on maintenance job markups for the department including exceeding company targets set • Liaise with contractors to ensure quotations are compatible and value for money • Complete property management notes to track progress of maintenance issues, keeping communication records to all parties up to date. • Accepting and processing contractor invoices in a timely manner inclusive of scanning, naming and allocating these to suppliers folders. Input all contractor invoice data to excel spreadsheet for company records & landlord ledger entries. • To proactively source, test and grow a list of approved and skilled contractors to help resolve a variety of property issues & obtain credentials to be passed to Senior Property Manager for company checks prior to take on. • Efficiently manage tenant/landlord enquiries and issues appertaining to the properties, addressing problems; Face to face, by email and telephone taking detailed information and handling them effectively and promptly manner to avoid company complaints. • Deal with complaints from Landlords and Tenants relating Property Management/Maintenance matters. • Arrange gas safety certificates, EICRs, EPCs and all other legal/compulsory documentation to ensure that all managed properties comply with current legislation & ensuring all compliance is always kept up to date including licence condition requirements. • Ensuring compliance with local property laws and regulations with health and safety, fire risk assessments, asbestos regulations, and other legal requirements • Distribution of safety records to all relevant parties • Arrange and carry out property inspections including reporting findings to the Landlord and arranging remedial works and/or follow up visits if required and actioning damages with tenants - at all times to ensure property is well-maintained and in compliance with safety regulations. • Initiate and apply for property licences for all boroughs across London including own research into the scope for requirements • Accommodate any council compliance visits to properties and follow through until licence received or initiate works orders under compliance works to be completed in a timely fashion • Action Council improvement notices/fines • Initiate and assist landlords and leaseholders with insurance claims following damages to their dwellings inclusive of obtaining multiple quotations • Monitor and assist the emergency out of hours calls/ engineer call outs Sole Responsibility • Email Management to ensure correspondences are responded to & action in a timely manner. • Returning deposits & dealing with dilapidations. • Handle deposit dispute negotiations • Maintain up-to-date health and safety and fire risk assessments for required properties. • Ensure KPI s and action points set by Management • Provide valuable feedback to improve processes, technology to deliver world class service levels to our customers • To provide support to the Senior Property Manager as required • Acknowledging and actioning anything from company director in relevance to a variety of topics as well as PA assistant work as required. • Cover work and offer assistance to colleagues when required or in the absence of staff • AM Briefings with Sales/Lettings Manager • PM - Briefings with Negotiators • Diary Management for Sales/Lettings Negotiators in the absence of Lettings Co-Ordinator/ Manager
We have a unique opportunity for a full-time, experienced Building Surveyor to join our busy team in our Edinburgh office. This role may be offered from Associate up to Director level. Galbraith is a diverse multi-disciplinary firm with offices across Scotland and Northern England, specialising in property sales and lettings, and the rural, energy, forestry and commercial sectors. Key responsibilities of the role include: Sourcing and implementing instructions from the Firm's Commercial and Rural managed portfolios, as well as direct clients. Collaborating with different business streams across the Firm to implement and run building projects and other professional work instructions on behalf of clients. Assisting with managing fee income to ensures the team and department maintain and exceed budget where there is opportunity for growth. This list is not exhaustive so please get in touch to request a full job description. To be Successful The successful candidate will have a range of relevant experience within Building Consultancy and ideally have prior experience of leading a small team. You must be MRICS qualified and be committed to completing relevant CPD as appropriate. You will have a full working knowledge of CRM and have proven experience working with contractors, suppliers, and a wide variety of clients across Commercial and rural properties. You will be able to communicate effectively at all levels with internal and external clients and be calm under pressure. You will have proven organisational skills and demonstrate the ability to prioritise effectively whilst upholding meticulous attention to detail. You will also have experience using Microsoft packages, including SharePoint (advantageous). You must hold a full clean driving licence. Work Pattern The role is offered on a full time basis, Monday - Thursday 9am-5.30pm & Friday 9am-5pm, a total of 37hrs per week. Hybrid working will be offered following an initial training period. Further details of this can be discussed at interview. What We Offer At Galbraith, we are committed to supporting the ongoing growth of our teams, and by keeping our people at the forefront of our Firms values. We provide a competitive salary and benefits package including: Enhanced annual leave Company pension Access to a training budget Private medical insurance Life insurance Enhanced family leave Employee Assistant Programme (EAP) Cycle to work scheme Option to purchase additional annual leave Employees also have access to an annual paid volunteering day and charity match funding opportunities. To request a full job description, or if you have any queries regarding the role, please email Apply To apply, please send a CV and covering letter using the button below. The successful candidate will be required to undergo pre-employment checks via Giant Screening. Galbraith is an equal opportunities employer.
Feb 25, 2026
Full time
We have a unique opportunity for a full-time, experienced Building Surveyor to join our busy team in our Edinburgh office. This role may be offered from Associate up to Director level. Galbraith is a diverse multi-disciplinary firm with offices across Scotland and Northern England, specialising in property sales and lettings, and the rural, energy, forestry and commercial sectors. Key responsibilities of the role include: Sourcing and implementing instructions from the Firm's Commercial and Rural managed portfolios, as well as direct clients. Collaborating with different business streams across the Firm to implement and run building projects and other professional work instructions on behalf of clients. Assisting with managing fee income to ensures the team and department maintain and exceed budget where there is opportunity for growth. This list is not exhaustive so please get in touch to request a full job description. To be Successful The successful candidate will have a range of relevant experience within Building Consultancy and ideally have prior experience of leading a small team. You must be MRICS qualified and be committed to completing relevant CPD as appropriate. You will have a full working knowledge of CRM and have proven experience working with contractors, suppliers, and a wide variety of clients across Commercial and rural properties. You will be able to communicate effectively at all levels with internal and external clients and be calm under pressure. You will have proven organisational skills and demonstrate the ability to prioritise effectively whilst upholding meticulous attention to detail. You will also have experience using Microsoft packages, including SharePoint (advantageous). You must hold a full clean driving licence. Work Pattern The role is offered on a full time basis, Monday - Thursday 9am-5.30pm & Friday 9am-5pm, a total of 37hrs per week. Hybrid working will be offered following an initial training period. Further details of this can be discussed at interview. What We Offer At Galbraith, we are committed to supporting the ongoing growth of our teams, and by keeping our people at the forefront of our Firms values. We provide a competitive salary and benefits package including: Enhanced annual leave Company pension Access to a training budget Private medical insurance Life insurance Enhanced family leave Employee Assistant Programme (EAP) Cycle to work scheme Option to purchase additional annual leave Employees also have access to an annual paid volunteering day and charity match funding opportunities. To request a full job description, or if you have any queries regarding the role, please email Apply To apply, please send a CV and covering letter using the button below. The successful candidate will be required to undergo pre-employment checks via Giant Screening. Galbraith is an equal opportunities employer.
Property Manager - Residential Lettings & Management Location: Wimbledon Contract Type: Permanent Office Based Role Salary: £40,000 Our client is a well-established property practice offering comprehensive lettings, sales and management services across the region. They're looking for a Property Manager to join their team in Wimbledon. If you have block management experience and want to develop a career in residential lettings, this role offers the perfect blend of administrative support and property management responsibility. Position Overview This is a key administrative and property management role supporting the Directors and day-to-day lettings operations. You'll manage client enquiries, maintain accurate databases, handle tenant maintenance issues, and gradually take on increased lettings responsibility as your skills develop. Your work directly impacts client satisfaction and the smooth running of lettings and sales operations, making you essential to the practice's success. Responsibilities Answer incoming calls, direct enquiries appropriately and take accurate messages Greet clients and visitors professionally, offering property information and assistance Manage Directors' diaries, scheduling appointments and property viewings Organise office filing systems, archiving and document management Type correspondence including letters, sales and lettings documentation Provide full administrative support to the Directors Monitor, order and maintain office supplies and equipment servicing Process office invoices and manage office-related administration Update and maintain lettings and sales databases accurately Liaise with contractors and provide property access when required Log and follow up tenant maintenance issues and repairs Undertake occasional property viewings and provide access for tenants and purchasers Support sales and property management administration, filing and record keeping Conduct Anti-Money Laundering (AML) and Client Due Diligence checks in line with regulations Gain knowledge of lettings procedures and assist with progressing tenancies under supervision Requirements Block management experience or previous estate agency, lettings or property environment experience Intermediate working knowledge of Microsoft Office (Word, Excel, Outlook) Valid UK driving licence Excellent organisational and time management skills Ability to work to tight deadlines and manage multiple tasks simultaneously Strong written and verbal communication skills Confident and professional telephone manner Problem-solving ability and proactive approach to work High standard of customer service and interpersonal skills Ability to work independently and as part of a small team Genuine interest in developing a career in residential lettings Benefits: Mentoring and guidance from experienced property management professionals Team days out Company pension scheme 25 days holiday Opportunity to develop expertise across residential sales, lettings and compliance How to Apply If you're looking to advance your career in residential lettings and have the skills and experience to succeed in this role, please send your application to (url removed) Include your CV, a cover letter outlining your relevant experience, and any supporting documents. Please specify the job title in your email subject line. We review applications on a rolling basis, so we encourage you to apply as soon as possible.
Feb 24, 2026
Full time
Property Manager - Residential Lettings & Management Location: Wimbledon Contract Type: Permanent Office Based Role Salary: £40,000 Our client is a well-established property practice offering comprehensive lettings, sales and management services across the region. They're looking for a Property Manager to join their team in Wimbledon. If you have block management experience and want to develop a career in residential lettings, this role offers the perfect blend of administrative support and property management responsibility. Position Overview This is a key administrative and property management role supporting the Directors and day-to-day lettings operations. You'll manage client enquiries, maintain accurate databases, handle tenant maintenance issues, and gradually take on increased lettings responsibility as your skills develop. Your work directly impacts client satisfaction and the smooth running of lettings and sales operations, making you essential to the practice's success. Responsibilities Answer incoming calls, direct enquiries appropriately and take accurate messages Greet clients and visitors professionally, offering property information and assistance Manage Directors' diaries, scheduling appointments and property viewings Organise office filing systems, archiving and document management Type correspondence including letters, sales and lettings documentation Provide full administrative support to the Directors Monitor, order and maintain office supplies and equipment servicing Process office invoices and manage office-related administration Update and maintain lettings and sales databases accurately Liaise with contractors and provide property access when required Log and follow up tenant maintenance issues and repairs Undertake occasional property viewings and provide access for tenants and purchasers Support sales and property management administration, filing and record keeping Conduct Anti-Money Laundering (AML) and Client Due Diligence checks in line with regulations Gain knowledge of lettings procedures and assist with progressing tenancies under supervision Requirements Block management experience or previous estate agency, lettings or property environment experience Intermediate working knowledge of Microsoft Office (Word, Excel, Outlook) Valid UK driving licence Excellent organisational and time management skills Ability to work to tight deadlines and manage multiple tasks simultaneously Strong written and verbal communication skills Confident and professional telephone manner Problem-solving ability and proactive approach to work High standard of customer service and interpersonal skills Ability to work independently and as part of a small team Genuine interest in developing a career in residential lettings Benefits: Mentoring and guidance from experienced property management professionals Team days out Company pension scheme 25 days holiday Opportunity to develop expertise across residential sales, lettings and compliance How to Apply If you're looking to advance your career in residential lettings and have the skills and experience to succeed in this role, please send your application to (url removed) Include your CV, a cover letter outlining your relevant experience, and any supporting documents. Please specify the job title in your email subject line. We review applications on a rolling basis, so we encourage you to apply as soon as possible.
Director of Business Development Dulwich College is a world-renowned independent school with a strong tradition of academic excellence and social purpose. We are seeking an exceptional Director of Business Development to lead and deliver our long-term commercial strategy. This senior leadership role will drive growth in sustainable non-fee income across all enterprise activities, including sports facilities, events, lettings, retail and international partnerships. Working closely with the Master and COO, you will ensure commercial success aligns with the College's educational mission, supporting bursaries, capital investment and financial resilience. You will also lead the College's commercial relationship with Education in Motion, safeguarding and enhancing the Dulwich brand globally while identifying future expansion opportunities. We are looking for a strategic, commercially accomplished leader with a strong track record of revenue growth, partnership development and stakeholder engagement in complex environments. For further information, please refer to the Candidate Pack. Closing Date: Midnight on Tuesday 3 March 2026. Interview dates: 1st round interviews will be conducted via Microsoft Teams between Monday 9th March and Wednesday 11th March 2026 2nd round interviews will take place in person on Monday 16th March 2026 3rd round interviews will take place in person on Tuesday 24th March 2026 We are committed to safeguarding and promoting the welfare of children. This is the responsibility of the whole College community. We all remain vigilant about safeguarding at the College and never assume that child abuse could not happen here or to our pupils. A DBS Disclosure is required to Enhanced level. The DBS Code of Practice and the Standard and Enhanced DBS Privacy Policy can be found on our website. Charity .
Feb 24, 2026
Full time
Director of Business Development Dulwich College is a world-renowned independent school with a strong tradition of academic excellence and social purpose. We are seeking an exceptional Director of Business Development to lead and deliver our long-term commercial strategy. This senior leadership role will drive growth in sustainable non-fee income across all enterprise activities, including sports facilities, events, lettings, retail and international partnerships. Working closely with the Master and COO, you will ensure commercial success aligns with the College's educational mission, supporting bursaries, capital investment and financial resilience. You will also lead the College's commercial relationship with Education in Motion, safeguarding and enhancing the Dulwich brand globally while identifying future expansion opportunities. We are looking for a strategic, commercially accomplished leader with a strong track record of revenue growth, partnership development and stakeholder engagement in complex environments. For further information, please refer to the Candidate Pack. Closing Date: Midnight on Tuesday 3 March 2026. Interview dates: 1st round interviews will be conducted via Microsoft Teams between Monday 9th March and Wednesday 11th March 2026 2nd round interviews will take place in person on Monday 16th March 2026 3rd round interviews will take place in person on Tuesday 24th March 2026 We are committed to safeguarding and promoting the welfare of children. This is the responsibility of the whole College community. We all remain vigilant about safeguarding at the College and never assume that child abuse could not happen here or to our pupils. A DBS Disclosure is required to Enhanced level. The DBS Code of Practice and the Standard and Enhanced DBS Privacy Policy can be found on our website. Charity .
Director of Business Development Dulwich College is a world-renowned independent school with a strong tradition of academic excellence and social purpose. We are seeking an exceptional Director of Business Development to lead and deliver our long-term commercial strategy. This senior leadership role will drive growth in sustainable non-fee income across all enterprise activities, including sports facilities, events, lettings, retail and international partnerships. Working closely with the Master and COO, you will ensure commercial success aligns with the College's educational mission, supporting bursaries, capital investment and financial resilience. You will also lead the College's commercial relationship with Education in Motion, safeguarding and enhancing the Dulwich brand globally while identifying future expansion opportunities. We are looking for a strategic, commercially accomplished leader with a strong track record of revenue growth, partnership development and stakeholder engagement in complex environments. For further information, please refer to the Candidate Pack. Closing Date: Midnight on Tuesday 3 March 2026. Interview dates: 1st round interviews will be conducted via Microsoft Teams between Monday 9th March and Wednesday 11th March 2026 2nd round interviews will take place in person on Monday 16th March 2026 3rd round interviews will take place in person on Tuesday 24th March 2026 We are committed to safeguarding and promoting the welfare of children. This is the responsibility of the whole College community. We all remain vigilant about safeguarding at the College and never assume that child abuse could not happen here or to our pupils. A DBS Disclosure is required to Enhanced level. The DBS Code of Practice and the Standard and Enhanced DBS Privacy Policy can be found on our website. Charity .
Feb 24, 2026
Full time
Director of Business Development Dulwich College is a world-renowned independent school with a strong tradition of academic excellence and social purpose. We are seeking an exceptional Director of Business Development to lead and deliver our long-term commercial strategy. This senior leadership role will drive growth in sustainable non-fee income across all enterprise activities, including sports facilities, events, lettings, retail and international partnerships. Working closely with the Master and COO, you will ensure commercial success aligns with the College's educational mission, supporting bursaries, capital investment and financial resilience. You will also lead the College's commercial relationship with Education in Motion, safeguarding and enhancing the Dulwich brand globally while identifying future expansion opportunities. We are looking for a strategic, commercially accomplished leader with a strong track record of revenue growth, partnership development and stakeholder engagement in complex environments. For further information, please refer to the Candidate Pack. Closing Date: Midnight on Tuesday 3 March 2026. Interview dates: 1st round interviews will be conducted via Microsoft Teams between Monday 9th March and Wednesday 11th March 2026 2nd round interviews will take place in person on Monday 16th March 2026 3rd round interviews will take place in person on Tuesday 24th March 2026 We are committed to safeguarding and promoting the welfare of children. This is the responsibility of the whole College community. We all remain vigilant about safeguarding at the College and never assume that child abuse could not happen here or to our pupils. A DBS Disclosure is required to Enhanced level. The DBS Code of Practice and the Standard and Enhanced DBS Privacy Policy can be found on our website. Charity .
Property and Lettings Manager, The Opportunity: We are looking for a proactive and experienced residential Property and Lettings Manager to manage Brunel Living, the property management and lettings arm of the Gainsborough Group. Brunel Living owns £40 million of assets, with £3 million p.a. rental revenue, generated from 165 rental contracts (100 assured shorthold tenancy agreements and 65 units in HMOs, located throughout Somerset and Wiltshire). The business is expected to double in size over the next 3 years and we are looking for an exceptional Property and Lettings Manager to manage this growth. Sharing the teams passion for the company s growth and success you will be well rewarded for your hard work and commitment, with the future opportunity to become Property and Lettings Director as the business grows. The Role: The Property and Lettings Manager will initially work to enhance and standardise procedures and systems, utilising technology to streamline processes and optimise efficiencies, ensuring all operations are fully compliant and in-line with current legislation, providing the best foundation for growth. Reporting to the MD you will be encouraged to contribute strategic ideas and make changes. Working with autonomy and P&L responsibility you will be empowered to run the business as if it were your own, producing MI and reports (sales, profits, costs, voids, compliance etc.) to measure and monitor your success. The property portfolio is currently being managed and maintained internally and the letting process is outsourced to letting agents. You will retain responsibility for overseeing property and tenant management and work towards taking the lettings process in-house, maximising occupancy rates and optimising both service standards and profitability. You will monitor competition and oversee marketing, with the end goal of providing this full Property Management and Lettings service to other businesses. The successful Property and Lettings Manager will be keen to work for a small business, where you operate both strategically and hands-on , working to meet the rapidly evolving needs of the business. Salary and benefits: c.£50,000 + uncapped OTE you will receive a generous performance related bonus with the opportunity to triple your salary within the next 3 years. The benefits package will be tailored to your motivators, to include a generous company pension, private medical insurance, and an electric car. You will enjoy a highly rewarding career, working for a caring and progressive company who invest in, value and reward their staff. The Company: Brunel Living is the Lettings and Property management arm of The Gainsborough Group, an ambitious and rapidly expanding high-end Property Developer, based in Pedwell, TA7 a rural village 10 miles from Bridgwater with excellent access to the M5. They are a small company, doing big things, and are passionate about what they do. Established in 2020 they are already enjoying huge success with an annual turnover just short of £100 million. Property and Lettings Manager, skills and experience required: Proven experience in lettings management or residential property management The flexible approach required when working for a small business. Comfortable operating at strategic level but equally happy being hands-on (dealing with maintenance issues, rent arrears etc). Strong knowledge of UK property legislation, lettings law, tenancy agreements and property compliance regulations. A creative problem-solver, capable of finding solutions to operational issue and managing change. Experience of developing, implementing and embedding process improvements. Intelligent, highly numerate and technologically astute, proficient in property management software and MS Office. Growth orientated, self-motivated and driven, with strong organisational and time management abilities, able to handle multiple priorities simultaneously in a fast paced, frequently pressurised environment. A confident, articulate, persuasive and diplomatic communicator, with an exceptional customer service approach and the ability to build strong relationships, adjusting communication style to a variety of stakeholders. Dawn O Shea manages recruitment directly on behalf of Brunel Living and The Gainsborough Group so NO AGENCIES PLEASE. If you are successful in being short-listed, you will be contacted within 14 days to discuss the role and your requirements in more detail.
Feb 23, 2026
Full time
Property and Lettings Manager, The Opportunity: We are looking for a proactive and experienced residential Property and Lettings Manager to manage Brunel Living, the property management and lettings arm of the Gainsborough Group. Brunel Living owns £40 million of assets, with £3 million p.a. rental revenue, generated from 165 rental contracts (100 assured shorthold tenancy agreements and 65 units in HMOs, located throughout Somerset and Wiltshire). The business is expected to double in size over the next 3 years and we are looking for an exceptional Property and Lettings Manager to manage this growth. Sharing the teams passion for the company s growth and success you will be well rewarded for your hard work and commitment, with the future opportunity to become Property and Lettings Director as the business grows. The Role: The Property and Lettings Manager will initially work to enhance and standardise procedures and systems, utilising technology to streamline processes and optimise efficiencies, ensuring all operations are fully compliant and in-line with current legislation, providing the best foundation for growth. Reporting to the MD you will be encouraged to contribute strategic ideas and make changes. Working with autonomy and P&L responsibility you will be empowered to run the business as if it were your own, producing MI and reports (sales, profits, costs, voids, compliance etc.) to measure and monitor your success. The property portfolio is currently being managed and maintained internally and the letting process is outsourced to letting agents. You will retain responsibility for overseeing property and tenant management and work towards taking the lettings process in-house, maximising occupancy rates and optimising both service standards and profitability. You will monitor competition and oversee marketing, with the end goal of providing this full Property Management and Lettings service to other businesses. The successful Property and Lettings Manager will be keen to work for a small business, where you operate both strategically and hands-on , working to meet the rapidly evolving needs of the business. Salary and benefits: c.£50,000 + uncapped OTE you will receive a generous performance related bonus with the opportunity to triple your salary within the next 3 years. The benefits package will be tailored to your motivators, to include a generous company pension, private medical insurance, and an electric car. You will enjoy a highly rewarding career, working for a caring and progressive company who invest in, value and reward their staff. The Company: Brunel Living is the Lettings and Property management arm of The Gainsborough Group, an ambitious and rapidly expanding high-end Property Developer, based in Pedwell, TA7 a rural village 10 miles from Bridgwater with excellent access to the M5. They are a small company, doing big things, and are passionate about what they do. Established in 2020 they are already enjoying huge success with an annual turnover just short of £100 million. Property and Lettings Manager, skills and experience required: Proven experience in lettings management or residential property management The flexible approach required when working for a small business. Comfortable operating at strategic level but equally happy being hands-on (dealing with maintenance issues, rent arrears etc). Strong knowledge of UK property legislation, lettings law, tenancy agreements and property compliance regulations. A creative problem-solver, capable of finding solutions to operational issue and managing change. Experience of developing, implementing and embedding process improvements. Intelligent, highly numerate and technologically astute, proficient in property management software and MS Office. Growth orientated, self-motivated and driven, with strong organisational and time management abilities, able to handle multiple priorities simultaneously in a fast paced, frequently pressurised environment. A confident, articulate, persuasive and diplomatic communicator, with an exceptional customer service approach and the ability to build strong relationships, adjusting communication style to a variety of stakeholders. Dawn O Shea manages recruitment directly on behalf of Brunel Living and The Gainsborough Group so NO AGENCIES PLEASE. If you are successful in being short-listed, you will be contacted within 14 days to discuss the role and your requirements in more detail.
A property company wholly owned by a local Council to deliver high-quality private and affordable homes is seeking an ambitious Head of Lettings, Sales & Marketing to support ambitious growth plans. The company plans to deliver 700 new homes within five years and has a growing development pipeline ahead. This is a key strategic leadership role with genuine potential to develop to Director level as the company grows. The Role You will lead and shape the sales and marketing strategy, driving performance across private sale, private rented sector, shared ownership, resales, staircasing and First Time Buyer initiatives. Key responsibilities include: Leading the overall sales and marketing function to maximise performance and income Setting KPIs and sales targets in collaboration with the Development Director Driving marketing strategy to support regeneration objectives and PRS growth Overseeing resales and staircasing to optimise revenue Contributing to scheme viability, pricing strategy and market positioning Managing financial reporting, forecasting and sales cashflow Building strong relationships with Homes England and key external partners Leading and developing a high-performing sales team About You You are an experienced, strategic sales leader with a strong track record in new-build residential development, housing association or private developer environments. You will bring: Senior-level experience leading a high-profile sales function Strong commercial acumen and understanding of the development process Experience presenting to Boards and senior stakeholders The ability to manage competing priorities in a fast-paced environment Excellent communication, leadership and customer service skills A proactive, confident and collaborative approach What We Offer £60,000 - £70,000 basic salary Performance-based bonus with realistic year one OTE of £72,000 - £83,000 Pension contributions equivalent to the Local Government Pension Scheme 27 days annual leave plus Bank Holidays Ongoing training and development Clear opportunity to progress towards Director level responsibility
Feb 22, 2026
Full time
A property company wholly owned by a local Council to deliver high-quality private and affordable homes is seeking an ambitious Head of Lettings, Sales & Marketing to support ambitious growth plans. The company plans to deliver 700 new homes within five years and has a growing development pipeline ahead. This is a key strategic leadership role with genuine potential to develop to Director level as the company grows. The Role You will lead and shape the sales and marketing strategy, driving performance across private sale, private rented sector, shared ownership, resales, staircasing and First Time Buyer initiatives. Key responsibilities include: Leading the overall sales and marketing function to maximise performance and income Setting KPIs and sales targets in collaboration with the Development Director Driving marketing strategy to support regeneration objectives and PRS growth Overseeing resales and staircasing to optimise revenue Contributing to scheme viability, pricing strategy and market positioning Managing financial reporting, forecasting and sales cashflow Building strong relationships with Homes England and key external partners Leading and developing a high-performing sales team About You You are an experienced, strategic sales leader with a strong track record in new-build residential development, housing association or private developer environments. You will bring: Senior-level experience leading a high-profile sales function Strong commercial acumen and understanding of the development process Experience presenting to Boards and senior stakeholders The ability to manage competing priorities in a fast-paced environment Excellent communication, leadership and customer service skills A proactive, confident and collaborative approach What We Offer £60,000 - £70,000 basic salary Performance-based bonus with realistic year one OTE of £72,000 - £83,000 Pension contributions equivalent to the Local Government Pension Scheme 27 days annual leave plus Bank Holidays Ongoing training and development Clear opportunity to progress towards Director level responsibility
Office Administrator / Senior Lettings Administrator Full-Time Up to £30,000 per annum Monday Friday No Weekends Paul Kingham Lettings is seeking a highly organised, proactive, and confident Senior Lettings Administrator to join their busy lettings and property management team. This is an excellent opportunity for someone who enjoys variety, thrives in a fast-paced environment, and has strong communication and administrative skills. Why Join? Competitive salary up to £30,000 per annum Monday to Friday working no weekends Paid bank holidays 25 days annual leave plus bank holidays Varied, responsible role within a professional property environment Main Responsibilities Provide day-to-day administrative support to the Lettings Director Manage diaries, tasks, and operational systems efficiently Raise, monitor, and follow up contractor work orders Upload invoices, bills, safety certificates, and documentation to systems Handle landlord/tenant correspondence, post, and filing Manage office keys, viewing arrangements, and records Assist with property portal enquiries and viewing bookings Monitor compliance items such as safety certificates and memberships Keep property listings, records, and website information up to date Coordinate tenant move-ins and move-outs including utilities and welcome packs Plan property visits and liaise with tenants and staff Assist with marketing materials, advertising, and occasional social media Maintain GDPR compliance and accurate documentation Support general office operations, auditing, and record keeping Ideal Candidate Excellent communicator open, professional, and confident Highly organised with strong attention to detail Able to multitask and prioritise effectively Professional, proactive, and reliable Previous property, lettings, or strong administrative experience preferred Comfortable using office systems and managing compliance processes Working Hours Monday to Friday: 09 00 1-hour lunch break No weekend working
Feb 20, 2026
Full time
Office Administrator / Senior Lettings Administrator Full-Time Up to £30,000 per annum Monday Friday No Weekends Paul Kingham Lettings is seeking a highly organised, proactive, and confident Senior Lettings Administrator to join their busy lettings and property management team. This is an excellent opportunity for someone who enjoys variety, thrives in a fast-paced environment, and has strong communication and administrative skills. Why Join? Competitive salary up to £30,000 per annum Monday to Friday working no weekends Paid bank holidays 25 days annual leave plus bank holidays Varied, responsible role within a professional property environment Main Responsibilities Provide day-to-day administrative support to the Lettings Director Manage diaries, tasks, and operational systems efficiently Raise, monitor, and follow up contractor work orders Upload invoices, bills, safety certificates, and documentation to systems Handle landlord/tenant correspondence, post, and filing Manage office keys, viewing arrangements, and records Assist with property portal enquiries and viewing bookings Monitor compliance items such as safety certificates and memberships Keep property listings, records, and website information up to date Coordinate tenant move-ins and move-outs including utilities and welcome packs Plan property visits and liaise with tenants and staff Assist with marketing materials, advertising, and occasional social media Maintain GDPR compliance and accurate documentation Support general office operations, auditing, and record keeping Ideal Candidate Excellent communicator open, professional, and confident Highly organised with strong attention to detail Able to multitask and prioritise effectively Professional, proactive, and reliable Previous property, lettings, or strong administrative experience preferred Comfortable using office systems and managing compliance processes Working Hours Monday to Friday: 09 00 1-hour lunch break No weekend working
Director of Business Development Dulwich College is a world-renowned independent school with a strong tradition of academic excellence and social purpose. We are seeking an exceptional Director of Business Development to lead and deliver our long-term commercial strategy. This senior leadership role will drive growth in sustainable non-fee income across all enterprise activities, including sports facilities, events, lettings, retail and international partnerships. Working closely with the Master and COO, you will ensure commercial success aligns with the College's educational mission, supporting bursaries, capital investment and financial resilience. You will also lead the College's commercial relationship with Education in Motion, safeguarding and enhancing the Dulwich brand globally while identifying future expansion opportunities. We are looking for a strategic, commercially accomplished leader with a strong track record of revenue growth, partnership development and stakeholder engagement in complex environments. For further information, please refer to our website via the button below. Closing Date: Midnight on Tuesday 3 March 2026 . Interview dates: 1st round interviews will be conducted via Microsoft Teams between Monday 9 March and Wednesday 11 March 2026. 2nd round interviews will take place in person on Monday 16 March 2026. 3rd round interviews will take place in person on Tuesday 24 March 2026. We are committed to safeguarding and promoting the welfare of children. This is the responsibility of the whole College community. We all remain vigilant about safeguarding at the College and never assume that child abuse could not happen here or to our pupils. A DBS Disclosure is required to Enhanced level. The DBS Code of Practice and the Standard and Enhanced DBS Privacy Policy can be found on our website. Charity .
Feb 20, 2026
Full time
Director of Business Development Dulwich College is a world-renowned independent school with a strong tradition of academic excellence and social purpose. We are seeking an exceptional Director of Business Development to lead and deliver our long-term commercial strategy. This senior leadership role will drive growth in sustainable non-fee income across all enterprise activities, including sports facilities, events, lettings, retail and international partnerships. Working closely with the Master and COO, you will ensure commercial success aligns with the College's educational mission, supporting bursaries, capital investment and financial resilience. You will also lead the College's commercial relationship with Education in Motion, safeguarding and enhancing the Dulwich brand globally while identifying future expansion opportunities. We are looking for a strategic, commercially accomplished leader with a strong track record of revenue growth, partnership development and stakeholder engagement in complex environments. For further information, please refer to our website via the button below. Closing Date: Midnight on Tuesday 3 March 2026 . Interview dates: 1st round interviews will be conducted via Microsoft Teams between Monday 9 March and Wednesday 11 March 2026. 2nd round interviews will take place in person on Monday 16 March 2026. 3rd round interviews will take place in person on Tuesday 24 March 2026. We are committed to safeguarding and promoting the welfare of children. This is the responsibility of the whole College community. We all remain vigilant about safeguarding at the College and never assume that child abuse could not happen here or to our pupils. A DBS Disclosure is required to Enhanced level. The DBS Code of Practice and the Standard and Enhanced DBS Privacy Policy can be found on our website. Charity .
Agency Surveyor Worcester / Kidderminster £30,000 - £40,000 + benefits Are you a Commercial Property Manager looking for more variety? Or working in agency but keen to broaden your exposure across management, sales and professional work? We're representing a fast-growing, forward-thinking regional consultancy in the Worcester & Kidderminster area that is expanding its Commercial team due to continued instruction growth. This is an excellent opportunity to join a business on an upward trajectory, where you won't be pigeonholed into one discipline. The Role This is a genuinely varied position across both Management and Agency, working on a diverse portfolio of commercial and rural property. You'll gain exposure to the full lifecycle of property instructions, making this ideal for someone who wants to accelerate their development within a growing consultancy environment. You will be involved in: Managing a mixed commercial property portfolio Carrying out property inspections and client reporting Negotiating leases, renewals and rent reviews Marketing properties for sale and to let Assisting with acquisitions and disposals Preparing valuations and providing market advice Working closely with senior surveyors and directors on client instructions We're keen to speak with individuals who have: Experience in commercial property management, sales or lettings Strong negotiation and client-facing skills Exposure to valuations and market research Good written and verbal communication skills A relevant property-related degree Ideally close to sitting APC or recently qualified (support available if required) Why This Role? Join a fast-growing consultancy with strong local market presence Broad, non-siloed role across management and agency Direct client responsibility and visibility with senior leadership Clear progression as the business continues to expand Salary £30,000 - £40,000 depending on experience
Feb 18, 2026
Full time
Agency Surveyor Worcester / Kidderminster £30,000 - £40,000 + benefits Are you a Commercial Property Manager looking for more variety? Or working in agency but keen to broaden your exposure across management, sales and professional work? We're representing a fast-growing, forward-thinking regional consultancy in the Worcester & Kidderminster area that is expanding its Commercial team due to continued instruction growth. This is an excellent opportunity to join a business on an upward trajectory, where you won't be pigeonholed into one discipline. The Role This is a genuinely varied position across both Management and Agency, working on a diverse portfolio of commercial and rural property. You'll gain exposure to the full lifecycle of property instructions, making this ideal for someone who wants to accelerate their development within a growing consultancy environment. You will be involved in: Managing a mixed commercial property portfolio Carrying out property inspections and client reporting Negotiating leases, renewals and rent reviews Marketing properties for sale and to let Assisting with acquisitions and disposals Preparing valuations and providing market advice Working closely with senior surveyors and directors on client instructions We're keen to speak with individuals who have: Experience in commercial property management, sales or lettings Strong negotiation and client-facing skills Exposure to valuations and market research Good written and verbal communication skills A relevant property-related degree Ideally close to sitting APC or recently qualified (support available if required) Why This Role? Join a fast-growing consultancy with strong local market presence Broad, non-siloed role across management and agency Direct client responsibility and visibility with senior leadership Clear progression as the business continues to expand Salary £30,000 - £40,000 depending on experience
Job Title: Leasing Manager Reports to: Operations Manager / Operations Director Department: Leasing / Front of House Location: Central London (across multiple residential assets) Salary: 41,000 per annum + up to 15% performance-related bonus OUR MISSION Our mission is to create great places, with great people, in great areas. We connect residents to communities through well-designed homes, engaging experiences, and exceptional service. We aim to deliver more than just accommodation - we create environments where people feel at home. SUMMARY OF POSITION The Leasing Manager is responsible for driving occupancy, revenue performance, and resident satisfaction across the Central London portfolio. This role will lead the leasing function, ensuring all prospect enquiries are professionally managed from initial contact through to move-in and renewal. The Leasing Manager will be commercially focused, target-driven, and passionate about delivering an exceptional customer journey. You will manage the leasing team, oversee marketing performance, ensure full compliance with lettings legislation, and work collaboratively with Operations, Facilities, and Housekeeping teams to maintain high presentation and service standards. The Leasing Manager plays a key role in maximising asset performance while building strong resident relationships and community engagement. PRINCIPAL DUTIES & RESPONSIBILITIES Commercial & Performance Management Drive occupancy and revenue targets in line with budget expectations. Monitor daily leasing performance, lead management, and conversion ratios. Analyse local market conditions, competitor activity, and pricing strategy. Provide regular reporting on leasing activity, forecasts, and renewals. Identify opportunities to increase revenue through renewals, upselling, and corporate bookings. Leasing & Sales Leadership Manage and develop the leasing team to ensure high performance and accountability. Ensure all enquiries (online, telephone, walk-in) are responded to promptly and professionally. Oversee apartment viewings and ensure presentation standards are maintained. Support negotiation and closing of leases. Ensure smooth move-in and move-out processes. Lead and execute lease renewal strategy to maximise retention. Marketing & Brand Management Oversee online listings across property portals. Ensure advertisements include accurate descriptions, professional imagery, EPC certificates, and floorplans. Manage and support social media activity for the asset. Work alongside marketing teams to drive lead generation and brand awareness. Compliance & Administration Ensure Right-to-Rent checks are completed in line with UK legislation. Ensure deposits are registered within required timeframes. Maintain GDPR compliance when handling resident data. Ensure all documentation and tenancy agreements are accurate and compliant. Maintain accurate data within the property management system. Resident Experience & Community Deliver an exceptional resident journey from first enquiry to renewal. Proactively follow up with prospective and new residents. Respond promptly and professionally to resident queries and complaints. Support community events and engagement initiatives. Work collaboratively with operations and facilities teams to maintain high standards across communal areas. Operational Collaboration Liaise daily with reservations, operations, and facilities teams. Provide feedback on maintenance, cleanliness, and operational standards. Support preparation of show apartments and leasing routes. Assist with mobilisation of new sites where required. EXPERIENCE REQUIRED Minimum 2-3 years' experience in leasing, BTR, residential, or hospitality environments. At least 1 year in a supervisory or leadership role. Proven track record of achieving occupancy or sales targets. Experience managing online portals and social media platforms. Strong understanding of UK lettings legislation and compliance requirements. HEALTH & SAFETY Adhere to all Health & Safety policies and procedures. Promote a safe working environment for colleagues and residents. Understand emergency procedures and crisis management protocols. Ensure compliance with fire safety, licensing, and employment regulations. ADDITIONAL REQUIREMENTS Occasional travel between Central London properties may be required.
Feb 17, 2026
Full time
Job Title: Leasing Manager Reports to: Operations Manager / Operations Director Department: Leasing / Front of House Location: Central London (across multiple residential assets) Salary: 41,000 per annum + up to 15% performance-related bonus OUR MISSION Our mission is to create great places, with great people, in great areas. We connect residents to communities through well-designed homes, engaging experiences, and exceptional service. We aim to deliver more than just accommodation - we create environments where people feel at home. SUMMARY OF POSITION The Leasing Manager is responsible for driving occupancy, revenue performance, and resident satisfaction across the Central London portfolio. This role will lead the leasing function, ensuring all prospect enquiries are professionally managed from initial contact through to move-in and renewal. The Leasing Manager will be commercially focused, target-driven, and passionate about delivering an exceptional customer journey. You will manage the leasing team, oversee marketing performance, ensure full compliance with lettings legislation, and work collaboratively with Operations, Facilities, and Housekeeping teams to maintain high presentation and service standards. The Leasing Manager plays a key role in maximising asset performance while building strong resident relationships and community engagement. PRINCIPAL DUTIES & RESPONSIBILITIES Commercial & Performance Management Drive occupancy and revenue targets in line with budget expectations. Monitor daily leasing performance, lead management, and conversion ratios. Analyse local market conditions, competitor activity, and pricing strategy. Provide regular reporting on leasing activity, forecasts, and renewals. Identify opportunities to increase revenue through renewals, upselling, and corporate bookings. Leasing & Sales Leadership Manage and develop the leasing team to ensure high performance and accountability. Ensure all enquiries (online, telephone, walk-in) are responded to promptly and professionally. Oversee apartment viewings and ensure presentation standards are maintained. Support negotiation and closing of leases. Ensure smooth move-in and move-out processes. Lead and execute lease renewal strategy to maximise retention. Marketing & Brand Management Oversee online listings across property portals. Ensure advertisements include accurate descriptions, professional imagery, EPC certificates, and floorplans. Manage and support social media activity for the asset. Work alongside marketing teams to drive lead generation and brand awareness. Compliance & Administration Ensure Right-to-Rent checks are completed in line with UK legislation. Ensure deposits are registered within required timeframes. Maintain GDPR compliance when handling resident data. Ensure all documentation and tenancy agreements are accurate and compliant. Maintain accurate data within the property management system. Resident Experience & Community Deliver an exceptional resident journey from first enquiry to renewal. Proactively follow up with prospective and new residents. Respond promptly and professionally to resident queries and complaints. Support community events and engagement initiatives. Work collaboratively with operations and facilities teams to maintain high standards across communal areas. Operational Collaboration Liaise daily with reservations, operations, and facilities teams. Provide feedback on maintenance, cleanliness, and operational standards. Support preparation of show apartments and leasing routes. Assist with mobilisation of new sites where required. EXPERIENCE REQUIRED Minimum 2-3 years' experience in leasing, BTR, residential, or hospitality environments. At least 1 year in a supervisory or leadership role. Proven track record of achieving occupancy or sales targets. Experience managing online portals and social media platforms. Strong understanding of UK lettings legislation and compliance requirements. HEALTH & SAFETY Adhere to all Health & Safety policies and procedures. Promote a safe working environment for colleagues and residents. Understand emergency procedures and crisis management protocols. Ensure compliance with fire safety, licensing, and employment regulations. ADDITIONAL REQUIREMENTS Occasional travel between Central London properties may be required.
Administrator - Administrative & Lettings Support Location: Central London Office Based Role Contract Type: Permanent Salary: £28,000 Our client is a well-established, independent estate agency based in Central London, specialising in residential sales, lettings and property management. They're looking for an Administrator to join their small, dedicated team. This is an excellent opportunity to develop your career in property management, with a clear progression route into a lettings agent role as you build your expertise and take on increased responsibility. Position Overview This is a varied, front-facing administrative and operational role supporting the Directors and wider office team. You'll provide comprehensive PA support whilst gradually developing your knowledge of lettings procedures, tenancy documentation and compliance requirements. Your work will directly contribute to the smooth running of the agency, ensuring clients receive professional, efficient service whilst you build a strong foundation for progression into lettings management. Responsibilities Answer incoming calls, direct enquiries appropriately and take accurate messages Greet clients and visitors professionally, offering property information and assistance Manage the Directors' diaries, scheduling appointments and viewings Organise office filing systems, archiving and document management Type correspondence including letters, sales and lettings documentation Provide full administrative support to the Directors Monitor, order and maintain office supplies Process office invoices and manage office-related administration Arrange office equipment servicing, maintenance and contractor call-outs Update and maintain lettings and sales databases accurately Liaise with contractors and provide property access when required Log and follow up tenant maintenance issues and repairs Undertake occasional property viewings and provide access for tenants and purchasers Support sales and property management administration, filing and record keeping Conduct Anti-Money Laundering (AML) and Client Due Diligence checks in line with regulations Gain knowledge of lettings procedures and assist with progressing tenancies under supervision Gradually take on increased lettings responsibility as your skills develop Requirements Intermediate working knowledge of Microsoft Office (Word, Excel, Outlook) Excellent organisational and time management skills Ability to work to tight deadlines and manage multiple tasks simultaneously Strong written and verbal communication skills Confident and professional telephone manner Problem-solving ability and proactive approach to work High standard of customer service and interpersonal skills Ability to work independently and as part of a small team Previous experience in an estate agency, lettings or property environment Genuine interest in developing a career in residential lettings Benefits Permanent contract offering job security and stability Structured pathway to progress into a lettings agent role with increased responsibility Mentoring and guidance from experienced property management professionals Opportunity to develop expertise across residential sales, lettings and compliance Flexibility to support viewings and property access when required Alongside a competitive salary, you'll join a value-driven, independent agency where your contributions are recognised and your professional development is supported. You'll work within a small, experienced team that prioritises personal service and client success, offering genuine opportunity to build a rewarding career in property management. How to Apply If you're looking to advance your career in property management and have the skills and experience to succeed in this role, please send your application to us. Please include your CV, a cover letter outlining your relevant experience and interest in developing a career in lettings, and any supporting documents you feel strengthen your application. We review applications on a rolling basis, so we encourage you to apply as soon as possible.
Feb 10, 2026
Full time
Administrator - Administrative & Lettings Support Location: Central London Office Based Role Contract Type: Permanent Salary: £28,000 Our client is a well-established, independent estate agency based in Central London, specialising in residential sales, lettings and property management. They're looking for an Administrator to join their small, dedicated team. This is an excellent opportunity to develop your career in property management, with a clear progression route into a lettings agent role as you build your expertise and take on increased responsibility. Position Overview This is a varied, front-facing administrative and operational role supporting the Directors and wider office team. You'll provide comprehensive PA support whilst gradually developing your knowledge of lettings procedures, tenancy documentation and compliance requirements. Your work will directly contribute to the smooth running of the agency, ensuring clients receive professional, efficient service whilst you build a strong foundation for progression into lettings management. Responsibilities Answer incoming calls, direct enquiries appropriately and take accurate messages Greet clients and visitors professionally, offering property information and assistance Manage the Directors' diaries, scheduling appointments and viewings Organise office filing systems, archiving and document management Type correspondence including letters, sales and lettings documentation Provide full administrative support to the Directors Monitor, order and maintain office supplies Process office invoices and manage office-related administration Arrange office equipment servicing, maintenance and contractor call-outs Update and maintain lettings and sales databases accurately Liaise with contractors and provide property access when required Log and follow up tenant maintenance issues and repairs Undertake occasional property viewings and provide access for tenants and purchasers Support sales and property management administration, filing and record keeping Conduct Anti-Money Laundering (AML) and Client Due Diligence checks in line with regulations Gain knowledge of lettings procedures and assist with progressing tenancies under supervision Gradually take on increased lettings responsibility as your skills develop Requirements Intermediate working knowledge of Microsoft Office (Word, Excel, Outlook) Excellent organisational and time management skills Ability to work to tight deadlines and manage multiple tasks simultaneously Strong written and verbal communication skills Confident and professional telephone manner Problem-solving ability and proactive approach to work High standard of customer service and interpersonal skills Ability to work independently and as part of a small team Previous experience in an estate agency, lettings or property environment Genuine interest in developing a career in residential lettings Benefits Permanent contract offering job security and stability Structured pathway to progress into a lettings agent role with increased responsibility Mentoring and guidance from experienced property management professionals Opportunity to develop expertise across residential sales, lettings and compliance Flexibility to support viewings and property access when required Alongside a competitive salary, you'll join a value-driven, independent agency where your contributions are recognised and your professional development is supported. You'll work within a small, experienced team that prioritises personal service and client success, offering genuine opportunity to build a rewarding career in property management. How to Apply If you're looking to advance your career in property management and have the skills and experience to succeed in this role, please send your application to us. Please include your CV, a cover letter outlining your relevant experience and interest in developing a career in lettings, and any supporting documents you feel strengthen your application. We review applications on a rolling basis, so we encourage you to apply as soon as possible.
My client is seeking an organised, proactive Administrator & Property Portfolio Assistant to join their South West London regional Sales Centre in Richmond; working Monday to Friday, 9am-6pm. This varied role supports the flagship Sales Centre, manages a small private portfolio of commercial and residential properties, and provides Executive Assistant support to the Directors. It s a busy, hands-on position ideal for someone with experience in property administration, sales, lettings or property management who enjoys juggling priorities and keeping everything running smoothly and learning on the job. Key Responsibilities: Sales Office Administration Provide full administrative support, delivering excellent customer service Handle calls, emails, applicant registrations and website updates Prepare market appraisals, sales contracts and property-related correspondence Produce window cards, property particulars and assist with advertising Manage AML checks on clients and purchasers (Smart Search and manual) Ensure the office stays compliant for GDPR & AML Coordinate the company photographer s diary Occasionally help to compile weekly and monthly sales statistics Maintain electronic and paper files for Office Property Portfolio Management Manage tenants and maintenance for a small commercial and residential portfolio Support serviced offices and commercial tenants Liaise with contractors for repairs, renovations and emergencies Assist with new and change of tenancies, leases and agreements Work with accountants on quarterly service charges Liaise with insurance brokers for renewals and claims Maintain property files, warranties and key management Executive Assistant Support General office and company administration Manage utilities, invoices and service provider contracts (e.g. Reapit, SmartSearch, FCS Compliance) Oversee office supplies and service contracts (security, fire alarms, IT) Manage office inbox (GDPR, AML, unsubscribes) Reception duties as required Provide diary reminders and organisational support to the Directors About You Experience in property sales, lettings or property management (ideal but not essential) Excellent time management and organisational skills Confident using MS Word, Excel and Outlook High attention to detail with strong written English and numeracy Calm problem-solver, comfortable dealing with contractors, tenants and senior stakeholders Proactive, practical and dependable with a can-do attitude Reapit CRM experience is an advantage This role description is a guide and not exhaustive; flexibility and teamwork are key, training & support will be given.
Feb 10, 2026
Full time
My client is seeking an organised, proactive Administrator & Property Portfolio Assistant to join their South West London regional Sales Centre in Richmond; working Monday to Friday, 9am-6pm. This varied role supports the flagship Sales Centre, manages a small private portfolio of commercial and residential properties, and provides Executive Assistant support to the Directors. It s a busy, hands-on position ideal for someone with experience in property administration, sales, lettings or property management who enjoys juggling priorities and keeping everything running smoothly and learning on the job. Key Responsibilities: Sales Office Administration Provide full administrative support, delivering excellent customer service Handle calls, emails, applicant registrations and website updates Prepare market appraisals, sales contracts and property-related correspondence Produce window cards, property particulars and assist with advertising Manage AML checks on clients and purchasers (Smart Search and manual) Ensure the office stays compliant for GDPR & AML Coordinate the company photographer s diary Occasionally help to compile weekly and monthly sales statistics Maintain electronic and paper files for Office Property Portfolio Management Manage tenants and maintenance for a small commercial and residential portfolio Support serviced offices and commercial tenants Liaise with contractors for repairs, renovations and emergencies Assist with new and change of tenancies, leases and agreements Work with accountants on quarterly service charges Liaise with insurance brokers for renewals and claims Maintain property files, warranties and key management Executive Assistant Support General office and company administration Manage utilities, invoices and service provider contracts (e.g. Reapit, SmartSearch, FCS Compliance) Oversee office supplies and service contracts (security, fire alarms, IT) Manage office inbox (GDPR, AML, unsubscribes) Reception duties as required Provide diary reminders and organisational support to the Directors About You Experience in property sales, lettings or property management (ideal but not essential) Excellent time management and organisational skills Confident using MS Word, Excel and Outlook High attention to detail with strong written English and numeracy Calm problem-solver, comfortable dealing with contractors, tenants and senior stakeholders Proactive, practical and dependable with a can-do attitude Reapit CRM experience is an advantage This role description is a guide and not exhaustive; flexibility and teamwork are key, training & support will be given.
Overview Area Director of Partnerships (Remote Estate Agency Model) Role Title: Area Director of Partnerships Covering: East Midlands Role Purpose: The Area Director is responsible for leading, scaling, and optimising estate agency performance across a defined team and/or geographic area within our remote-working Partnership operating model. The role focuses on delivery of strategic growth as laid out in our Target Operating Model for Partnerships. Defined by recruitment and retention and development of people to create commercial growth, people leadership, compliance, and consistent service delivery, ensuring high performance without reliance on physical branches. Role Benefits: Basic salary range of £45,000 - £55,000 Per year On target earnings of up to £85,000 Per year Company Car or monthly Car Allowance Key Responsibilities Commercial Performance & Growth Deliver agreed revenue, profit, and market share targets across a defined area/team. Drive instruction levels, conversion rates, and average fee performance Analyse performance data and implement corrective action where required. Identify growth opportunities, new Partnerships, and talent expansion areas. Recruitment & Retention Attract Talent to the business, through networking, building relationships and creating a strong pipeline of candidates. Lead with a robust, fair and consistent interview process, ensure candidates fit the cultural and commercial capability of the role. Partner with internal recruitment to execute area recruitment strategies and maintain headcount at agreed levels. Ensure all new recruits receive a structured, high quality on-boarding experience. Provide mentoring and high visibility leadership, during the first 90 days of a new recruit's service. Leadership & People Management (Remote Teams) Lead, coach, and performance-manage Partners. Foster a high-performance, accountable, and collaborative remote culture Conduct regular virtual one-to-ones, performance reviews, and team meetings Execute effective recruitment, onboarding, and retention of top-performing agents. Operational Excellence Ensure consistent application of processes, systems, and best practice Act as escalation point for complex transactions, complaints, or service issues Create strong collaborative working relationships between Partners and Support services - Nexus, Marketing, Branch network, to enable efficient workflows. Monitor service standards, customer satisfaction, and brand reputation. Compliance & Risk Management Ensure full compliance with estate agency legislation, AML, GDPR, and company policies. Monitor audit outcomes and implement improvements where required. Promote a strong compliance-first culture across remote teams. Brand & Market Representation Act as a brand ambassador within the area. Build strong relationships with local partners, introducers, and stakeholders. Support marketing initiatives and localised/centralised campaigns. Maintain consistent brand standards across all Partnerships. Strategic Contribution Contribute to regional and national strategy development. Provide insight on market trends, competitor activity, and customer behaviour. Support change initiatives, technology adoption, and continuous improvement. Key Performance Indicators (KPIs) Revenue and profitability per Partnership - delivering accountability to annual branch budget. Recruit to build and maintain operational structure in line with agreed budgets. Weekly Instruction run rate/Partner. Average fee achieved at instruction and exchange. Customer satisfaction and complaint resolution. Compliance audit results. Team engagement, retention, and productivity. Skills & Competencies Essential Proven leadership experience within estate agency. Strong commercial acumen and data-driven decision making. Excellent communication and influencing skills. High emotional intelligence and coaching capability. Desirable Experience within hybrid, self-employed, or multi-branch network agency models Familiarity with CRM, digital marketing platforms, and PropTech tools. Change management or scale-up experience. Personal Attributes Self-motivated and results focused. Comfortable operating with autonomy and accountability. Adaptable and resilient in a fast-changing environment. Values-led leader who inspires/builds trust and consistency. Working Pattern Remote-first role with travel required within the area and to HQ based meetings. 40 hours a week, remote working aligned to business and customer needs. The Finer Details We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need: Full UK Driving Licence Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance Drivers Licence Check Armed Forces Covenant:Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. Equal Opportunities:At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. To All Recruitment Agencies:Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise.Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website:
Feb 08, 2026
Full time
Overview Area Director of Partnerships (Remote Estate Agency Model) Role Title: Area Director of Partnerships Covering: East Midlands Role Purpose: The Area Director is responsible for leading, scaling, and optimising estate agency performance across a defined team and/or geographic area within our remote-working Partnership operating model. The role focuses on delivery of strategic growth as laid out in our Target Operating Model for Partnerships. Defined by recruitment and retention and development of people to create commercial growth, people leadership, compliance, and consistent service delivery, ensuring high performance without reliance on physical branches. Role Benefits: Basic salary range of £45,000 - £55,000 Per year On target earnings of up to £85,000 Per year Company Car or monthly Car Allowance Key Responsibilities Commercial Performance & Growth Deliver agreed revenue, profit, and market share targets across a defined area/team. Drive instruction levels, conversion rates, and average fee performance Analyse performance data and implement corrective action where required. Identify growth opportunities, new Partnerships, and talent expansion areas. Recruitment & Retention Attract Talent to the business, through networking, building relationships and creating a strong pipeline of candidates. Lead with a robust, fair and consistent interview process, ensure candidates fit the cultural and commercial capability of the role. Partner with internal recruitment to execute area recruitment strategies and maintain headcount at agreed levels. Ensure all new recruits receive a structured, high quality on-boarding experience. Provide mentoring and high visibility leadership, during the first 90 days of a new recruit's service. Leadership & People Management (Remote Teams) Lead, coach, and performance-manage Partners. Foster a high-performance, accountable, and collaborative remote culture Conduct regular virtual one-to-ones, performance reviews, and team meetings Execute effective recruitment, onboarding, and retention of top-performing agents. Operational Excellence Ensure consistent application of processes, systems, and best practice Act as escalation point for complex transactions, complaints, or service issues Create strong collaborative working relationships between Partners and Support services - Nexus, Marketing, Branch network, to enable efficient workflows. Monitor service standards, customer satisfaction, and brand reputation. Compliance & Risk Management Ensure full compliance with estate agency legislation, AML, GDPR, and company policies. Monitor audit outcomes and implement improvements where required. Promote a strong compliance-first culture across remote teams. Brand & Market Representation Act as a brand ambassador within the area. Build strong relationships with local partners, introducers, and stakeholders. Support marketing initiatives and localised/centralised campaigns. Maintain consistent brand standards across all Partnerships. Strategic Contribution Contribute to regional and national strategy development. Provide insight on market trends, competitor activity, and customer behaviour. Support change initiatives, technology adoption, and continuous improvement. Key Performance Indicators (KPIs) Revenue and profitability per Partnership - delivering accountability to annual branch budget. Recruit to build and maintain operational structure in line with agreed budgets. Weekly Instruction run rate/Partner. Average fee achieved at instruction and exchange. Customer satisfaction and complaint resolution. Compliance audit results. Team engagement, retention, and productivity. Skills & Competencies Essential Proven leadership experience within estate agency. Strong commercial acumen and data-driven decision making. Excellent communication and influencing skills. High emotional intelligence and coaching capability. Desirable Experience within hybrid, self-employed, or multi-branch network agency models Familiarity with CRM, digital marketing platforms, and PropTech tools. Change management or scale-up experience. Personal Attributes Self-motivated and results focused. Comfortable operating with autonomy and accountability. Adaptable and resilient in a fast-changing environment. Values-led leader who inspires/builds trust and consistency. Working Pattern Remote-first role with travel required within the area and to HQ based meetings. 40 hours a week, remote working aligned to business and customer needs. The Finer Details We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need: Full UK Driving Licence Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance Drivers Licence Check Armed Forces Covenant:Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. Equal Opportunities:At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. To All Recruitment Agencies:Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise.Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website:
Overview Area Director of Partnerships (Remote Estate Agency Model) Role Title: Area Director of Partnerships Covering: West Midlands Role Purpose: The Area Director is responsible for leading, scaling, and optimising estate agency performance across a defined team and/or geographic area within our remote-working Partnership operating model. The role focuses on delivery of strategic growth as laid out in our Target Operating Model for Partnerships. Defined by recruitment and retention and development of people to create commercial growth, people leadership, compliance, and consistent service delivery, ensuring high performance without reliance on physical branches. Role Benefits: Basic salary range of £45,000 - £55,000 Per year On target earnings of up to £85,000 Per year Company Car or monthly Car Allowance Key Responsibilities Commercial Performance & Growth Deliver agreed revenue, profit, and market share targets across a defined area/team. Drive instruction levels, conversion rates, and average fee performance Analyse performance data and implement corrective action where required. Identify growth opportunities, new Partnerships, and talent expansion areas. Recruitment & Retention Attract Talent to the business, through networking, building relationships and creating a strong pipeline of candidates. Lead with a robust, fair and consistent interview process, ensure candidates fit the cultural and commercial capability of the role. Partner with internal recruitment to execute area recruitment strategies and maintain headcount at agreed levels. Ensure all new recruits receive a structured, high quality on-boarding experience. Provide mentoring and high visibility leadership, during the first 90 days of a new recruit's service. Leadership & People Management (Remote Teams) Lead, coach, and performance-manage Partners. Foster a high-performance, accountable, and collaborative remote culture Conduct regular virtual one-to-ones, performance reviews, and team meetings Execute effective recruitment, onboarding, and retention of top-performing agents. Operational Excellence Ensure consistent application of processes, systems, and best practice Act as escalation point for complex transactions, complaints, or service issues Create strong collaborative working relationships between Partners and Support services - Nexus, Marketing, Branch network, to enable efficient workflows. Monitor service standards, customer satisfaction, and brand reputation. Compliance & Risk Management Ensure full compliance with estate agency legislation, AML, GDPR, and company policies. Monitor audit outcomes and implement improvements where required. Promote a strong compliance-first culture across remote teams. Brand & Market Representation Act as a brand ambassador within the area. Build strong relationships with local partners, introducers, and stakeholders. Support marketing initiatives and localised/centralised campaigns. Maintain consistent brand standards across all Partnerships. Strategic Contribution Contribute to regional and national strategy development. Provide insight on market trends, competitor activity, and customer behaviour. Support change initiatives, technology adoption, and continuous improvement. Key Performance Indicators (KPIs) Revenue and profitability per Partnership - delivering accountability to annual branch budget. Recruit to build and maintain operational structure in line with agreed budgets. Weekly Instruction run rate/Partner. Average fee achieved at instruction and exchange. Customer satisfaction and complaint resolution. Compliance audit results. Team engagement, retention, and productivity. Skills & Competencies Essential Proven leadership experience within estate agency. Strong commercial acumen and data-driven decision making. Excellent communication and influencing skills. High emotional intelligence and coaching capability. Desirable Experience within hybrid, self-employed, or multi-branch network agency models Familiarity with CRM, digital marketing platforms, and PropTech tools. Change management or scale-up experience. Personal Attributes Self-motivated and results focused. Comfortable operating with autonomy and accountability. Adaptable and resilient in a fast-changing environment. Values-led leader who inspires/builds trust and consistency. Working Pattern Remote-first role with travel required within the area and to HQ based meetings. 40 hours a week, remote working aligned to business and customer needs. The Finer Details We are currently conducting some interviews using video software.To be eligible to proceed in our recruitment process, you will need: Full UK Driving Licence Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance Drivers Licence Check Armed Forces Covenant:Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. Equal Opportunities:At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.If you have a disability or special need that requires accommodation, please let our Talent Teamknow and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be.To All Recruitment Agencies:Spicerhaartdoes not accept speculative agency CVs. Please do not forwardCVs to the Talent Team, Spicerhaart employees or any other company location.Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise.Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website:
Feb 08, 2026
Full time
Overview Area Director of Partnerships (Remote Estate Agency Model) Role Title: Area Director of Partnerships Covering: West Midlands Role Purpose: The Area Director is responsible for leading, scaling, and optimising estate agency performance across a defined team and/or geographic area within our remote-working Partnership operating model. The role focuses on delivery of strategic growth as laid out in our Target Operating Model for Partnerships. Defined by recruitment and retention and development of people to create commercial growth, people leadership, compliance, and consistent service delivery, ensuring high performance without reliance on physical branches. Role Benefits: Basic salary range of £45,000 - £55,000 Per year On target earnings of up to £85,000 Per year Company Car or monthly Car Allowance Key Responsibilities Commercial Performance & Growth Deliver agreed revenue, profit, and market share targets across a defined area/team. Drive instruction levels, conversion rates, and average fee performance Analyse performance data and implement corrective action where required. Identify growth opportunities, new Partnerships, and talent expansion areas. Recruitment & Retention Attract Talent to the business, through networking, building relationships and creating a strong pipeline of candidates. Lead with a robust, fair and consistent interview process, ensure candidates fit the cultural and commercial capability of the role. Partner with internal recruitment to execute area recruitment strategies and maintain headcount at agreed levels. Ensure all new recruits receive a structured, high quality on-boarding experience. Provide mentoring and high visibility leadership, during the first 90 days of a new recruit's service. Leadership & People Management (Remote Teams) Lead, coach, and performance-manage Partners. Foster a high-performance, accountable, and collaborative remote culture Conduct regular virtual one-to-ones, performance reviews, and team meetings Execute effective recruitment, onboarding, and retention of top-performing agents. Operational Excellence Ensure consistent application of processes, systems, and best practice Act as escalation point for complex transactions, complaints, or service issues Create strong collaborative working relationships between Partners and Support services - Nexus, Marketing, Branch network, to enable efficient workflows. Monitor service standards, customer satisfaction, and brand reputation. Compliance & Risk Management Ensure full compliance with estate agency legislation, AML, GDPR, and company policies. Monitor audit outcomes and implement improvements where required. Promote a strong compliance-first culture across remote teams. Brand & Market Representation Act as a brand ambassador within the area. Build strong relationships with local partners, introducers, and stakeholders. Support marketing initiatives and localised/centralised campaigns. Maintain consistent brand standards across all Partnerships. Strategic Contribution Contribute to regional and national strategy development. Provide insight on market trends, competitor activity, and customer behaviour. Support change initiatives, technology adoption, and continuous improvement. Key Performance Indicators (KPIs) Revenue and profitability per Partnership - delivering accountability to annual branch budget. Recruit to build and maintain operational structure in line with agreed budgets. Weekly Instruction run rate/Partner. Average fee achieved at instruction and exchange. Customer satisfaction and complaint resolution. Compliance audit results. Team engagement, retention, and productivity. Skills & Competencies Essential Proven leadership experience within estate agency. Strong commercial acumen and data-driven decision making. Excellent communication and influencing skills. High emotional intelligence and coaching capability. Desirable Experience within hybrid, self-employed, or multi-branch network agency models Familiarity with CRM, digital marketing platforms, and PropTech tools. Change management or scale-up experience. Personal Attributes Self-motivated and results focused. Comfortable operating with autonomy and accountability. Adaptable and resilient in a fast-changing environment. Values-led leader who inspires/builds trust and consistency. Working Pattern Remote-first role with travel required within the area and to HQ based meetings. 40 hours a week, remote working aligned to business and customer needs. The Finer Details We are currently conducting some interviews using video software.To be eligible to proceed in our recruitment process, you will need: Full UK Driving Licence Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance Drivers Licence Check Armed Forces Covenant:Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. Equal Opportunities:At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.If you have a disability or special need that requires accommodation, please let our Talent Teamknow and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be.To All Recruitment Agencies:Spicerhaartdoes not accept speculative agency CVs. Please do not forwardCVs to the Talent Team, Spicerhaart employees or any other company location.Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise.Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website:
Fawkes & Reece are expanding - and we're looking for driven, ambitious Recruitment Consultants to join our Birmingham office. As one of the UK's leading recruitment specialists in the construction, civil engineering, and built environment sectors, we've built our reputation on excellence, relationships, and results. Through increased demand across the market with leading customers we are now looking for passionate people to grow with us. Why Fawkes & Reece? Our consultants are trusted partners to some of the most respected names in the construction and civils sectors, and we take pride in delivering a service that's second to none. We offer a comprehensive benefits package including: Quarterly bonuses incentives All expenses trip for high achievers Exclusive discounts with high end brands Early Friday finish Discounted gym membership Cycle to work and tech schemes Employee wellbeing app 24/7 online doctor support 4x salary life insurance What's in it for you Uncapped commission structure - your hard work directly rewards you. Comprehensive training & development - from entry-level to director, we'll invest in your career every step of the way. Inclusive and diverse team culture - collaborative, social, and performance-driven. Clear progression - be part of a group business in a growing office offers real progression and leadership opportunities. What we're looking for We're looking for confident, ambitious individuals with a flair for recruitment and a hunger to succeed. Whether you're an experienced recruiter within the built environment or looking to start your career in a fast-paced, rewarding industry, we'll give you the tools and support to excel. Proven resilience and motivation to achieve targets Strong people and relationship-building skills A team player with a positive attitude What background are we looking for We're seeking individuals from all sectors of recruitment, house lettings and sales who have the right attitude, willingness to learn and drive to build a career. This is your chance to be part of something exciting - to help shape the success of our Birmingham office and build a career with one of the industry's most respected recruitment brands.
Feb 07, 2026
Full time
Fawkes & Reece are expanding - and we're looking for driven, ambitious Recruitment Consultants to join our Birmingham office. As one of the UK's leading recruitment specialists in the construction, civil engineering, and built environment sectors, we've built our reputation on excellence, relationships, and results. Through increased demand across the market with leading customers we are now looking for passionate people to grow with us. Why Fawkes & Reece? Our consultants are trusted partners to some of the most respected names in the construction and civils sectors, and we take pride in delivering a service that's second to none. We offer a comprehensive benefits package including: Quarterly bonuses incentives All expenses trip for high achievers Exclusive discounts with high end brands Early Friday finish Discounted gym membership Cycle to work and tech schemes Employee wellbeing app 24/7 online doctor support 4x salary life insurance What's in it for you Uncapped commission structure - your hard work directly rewards you. Comprehensive training & development - from entry-level to director, we'll invest in your career every step of the way. Inclusive and diverse team culture - collaborative, social, and performance-driven. Clear progression - be part of a group business in a growing office offers real progression and leadership opportunities. What we're looking for We're looking for confident, ambitious individuals with a flair for recruitment and a hunger to succeed. Whether you're an experienced recruiter within the built environment or looking to start your career in a fast-paced, rewarding industry, we'll give you the tools and support to excel. Proven resilience and motivation to achieve targets Strong people and relationship-building skills A team player with a positive attitude What background are we looking for We're seeking individuals from all sectors of recruitment, house lettings and sales who have the right attitude, willingness to learn and drive to build a career. This is your chance to be part of something exciting - to help shape the success of our Birmingham office and build a career with one of the industry's most respected recruitment brands.
Fawkes & Reece London
Northampton, Northamptonshire
Fawkes & Reece are expanding - and we're looking for driven, ambitious Recruitment Consultants to join our Northampton office. As one of the UK's leading recruitment specialists in the construction, civil engineering, and built environment sectors, we've built our reputation on excellence, relationships, and results. Through increased demand across the market with leading customers we are now looking for passionate people to grow with us. Why Fawkes & Reece? Our consultants are trusted partners to some of the most respected names in the construction and civils sectors, and we take pride in delivering a service that's second to none. We offer a comprehensive benefits package including: Quarterly bonuses incentives All expenses trip for high achievers Exclusive discounts with high end brands Early Friday finish Discounted gym membership Cycle to work and tech schemes Employee wellbeing app 24/7 online doctor support 4x salary life insurance What's in it for you: Uncapped commission structure - your hard work directly rewards you. Comprehensive training & development - from entry-level to director, we'll invest in your career every step of the way. Inclusive and diverse team culture - collaborative, social, and performance-driven. Clear progression - be part of a group business in a growing office offers real progression and leadership opportunities. What we're looking for: We're looking for confident, ambitious individuals with a flair for recruitment and a hunger to succeed. Whether you're an experienced recruiter within the built environment or looking to start your career in a fast-paced, rewarding industry, we'll give you the tools and support to excel. Proven resilience and motivation to achieve targets Strong people and relationship-building skills A team player with a positive attitude What background are we looking for We're seeking individuals from all sectors of recruitment, house lettings and sales who have the right attitude, willingness to learn and drive to build a career. This is your chance to be part of something exciting - to help shape the success of our Northampton office and build a career with one of the industry's most respected recruitment brands.
Feb 07, 2026
Full time
Fawkes & Reece are expanding - and we're looking for driven, ambitious Recruitment Consultants to join our Northampton office. As one of the UK's leading recruitment specialists in the construction, civil engineering, and built environment sectors, we've built our reputation on excellence, relationships, and results. Through increased demand across the market with leading customers we are now looking for passionate people to grow with us. Why Fawkes & Reece? Our consultants are trusted partners to some of the most respected names in the construction and civils sectors, and we take pride in delivering a service that's second to none. We offer a comprehensive benefits package including: Quarterly bonuses incentives All expenses trip for high achievers Exclusive discounts with high end brands Early Friday finish Discounted gym membership Cycle to work and tech schemes Employee wellbeing app 24/7 online doctor support 4x salary life insurance What's in it for you: Uncapped commission structure - your hard work directly rewards you. Comprehensive training & development - from entry-level to director, we'll invest in your career every step of the way. Inclusive and diverse team culture - collaborative, social, and performance-driven. Clear progression - be part of a group business in a growing office offers real progression and leadership opportunities. What we're looking for: We're looking for confident, ambitious individuals with a flair for recruitment and a hunger to succeed. Whether you're an experienced recruiter within the built environment or looking to start your career in a fast-paced, rewarding industry, we'll give you the tools and support to excel. Proven resilience and motivation to achieve targets Strong people and relationship-building skills A team player with a positive attitude What background are we looking for We're seeking individuals from all sectors of recruitment, house lettings and sales who have the right attitude, willingness to learn and drive to build a career. This is your chance to be part of something exciting - to help shape the success of our Northampton office and build a career with one of the industry's most respected recruitment brands.
The Senior Property Manager will oversee a portfolio of high-end London properties, acting as the key contact for landlords and tenants. This role requires excellent customer service, strong organisational skills, and the ability to manage maintenance, compliance, insurance, and tenancy processes efficiently. The successful candidate will also support and mentor junior staff, ensuring that all managed properties meet legal and professional standards. Key Responsibilities Act as the main point of contact for landlords and tenants within your assigned portfolio. Handle day-to-day maintenance issues and coordinate repair works. Instruct and manage approved contractors, ensuring work is completed to a high standard, on time, and within budget. Obtain quotations, monitor costs, and approve invoices in line with company procedures. Conduct routine and end-of-tenancy property inspections, preparing detailed reports and arranging any required remedial works. Manage rent arrears and serve legal notices (Section 21, Section 8, rent increase, and inspection notices) where required. Oversee tenant check-in and check-out processes, ensuring smooth transitions and accurate record keeping. Assess checkout reports for deposit deductions and negotiate fair resolutions between landlords and tenants. Ensure all managed properties remain fully compliant with current legislation, arranging renewals of safety inspections and certificates as needed. Liaise with the accounts team regarding rent payments, arrears, and landlord statements. Support, train, and guide junior members of the property management team. Collaborate with the lettings, tenancy progression, client relations, and accounts teams to ensure seamless communication and service delivery. Escalate complex or high-risk cases to the Lettings Director when necessary. Skills & Experience Required Minimum 5 years' experience in residential property management within office environment. Strong knowledge of UK lettings legislation and compliance requirements. Excellent written and verbal communication skills. Proven ability to manage multiple properties and competing priorities effectively. Confident in handling insurance claims and serving legal notices. Exceptional attention to detail, accuracy, and problem-solving ability. ARLA qualification (Level 3 or above) preferred. Personal Attributes Professional, calm, and customer-focused. Self-motivated and able to work independently. Reliable, organised, and results-driven. Strong sense of ownership and accountability. Team player with a positive, can-do attitude. Committed to maintaining high service and compliance standards. To apply, please send your cover letter and CV to Contact Us Please leave your message here, and a member of our team will back to you within 24 hours. Alternatively, you can reach us at or call us at (0) . Crown Home Buying and Letting Luxury Estate Agents London International House, 1 St. Katharine's Way London, E1W 1UN
Feb 05, 2026
Full time
The Senior Property Manager will oversee a portfolio of high-end London properties, acting as the key contact for landlords and tenants. This role requires excellent customer service, strong organisational skills, and the ability to manage maintenance, compliance, insurance, and tenancy processes efficiently. The successful candidate will also support and mentor junior staff, ensuring that all managed properties meet legal and professional standards. Key Responsibilities Act as the main point of contact for landlords and tenants within your assigned portfolio. Handle day-to-day maintenance issues and coordinate repair works. Instruct and manage approved contractors, ensuring work is completed to a high standard, on time, and within budget. Obtain quotations, monitor costs, and approve invoices in line with company procedures. Conduct routine and end-of-tenancy property inspections, preparing detailed reports and arranging any required remedial works. Manage rent arrears and serve legal notices (Section 21, Section 8, rent increase, and inspection notices) where required. Oversee tenant check-in and check-out processes, ensuring smooth transitions and accurate record keeping. Assess checkout reports for deposit deductions and negotiate fair resolutions between landlords and tenants. Ensure all managed properties remain fully compliant with current legislation, arranging renewals of safety inspections and certificates as needed. Liaise with the accounts team regarding rent payments, arrears, and landlord statements. Support, train, and guide junior members of the property management team. Collaborate with the lettings, tenancy progression, client relations, and accounts teams to ensure seamless communication and service delivery. Escalate complex or high-risk cases to the Lettings Director when necessary. Skills & Experience Required Minimum 5 years' experience in residential property management within office environment. Strong knowledge of UK lettings legislation and compliance requirements. Excellent written and verbal communication skills. Proven ability to manage multiple properties and competing priorities effectively. Confident in handling insurance claims and serving legal notices. Exceptional attention to detail, accuracy, and problem-solving ability. ARLA qualification (Level 3 or above) preferred. Personal Attributes Professional, calm, and customer-focused. Self-motivated and able to work independently. Reliable, organised, and results-driven. Strong sense of ownership and accountability. Team player with a positive, can-do attitude. Committed to maintaining high service and compliance standards. To apply, please send your cover letter and CV to Contact Us Please leave your message here, and a member of our team will back to you within 24 hours. Alternatively, you can reach us at or call us at (0) . Crown Home Buying and Letting Luxury Estate Agents London International House, 1 St. Katharine's Way London, E1W 1UN
About the Company: Our client is a well-established Block Management company based in Bournemouth, committed to providing excellent service to residents and clients. They are looking for a motivated and enthusiastic Junior Block Manager to join their growing team. Role Overview: The Junior Block Manager will support the management of residential blocks, working closely with senior team members to gain hands-on experience and develop their career. This is an excellent opportunity for someone looking to build a career in property management, with progression opportunities and the chance to gain a TPI qualification. Key Responsibilities: Assist in the day-to-day management of residential blocks. Attend AGMS and quarterly directors meetings as well as major works meetings where required Support senior block managers with administration, correspondence, and reporting. Help manage service charge accounts and budgets. Liaise with residents, contractors, and other stakeholders to resolve queries and issues. Shadow and learn from experienced team members to develop skills in block management. Contribute to process improvements and efficient service delivery. Carry out quarterly site inspections while using the inspection app and ensuring the copies are save to Qube. Requirements / Ideal Candidate: Previous experience in block management is preferred. Candidates from lettings or housing backgrounds with transferable skills are also encouraged to apply. Eager to learn and develop professionally, with a commitment to gaining a TPI qualification. Strong communication and interpersonal skills. Organised, proactive, and able to manage multiple tasks efficiently. Enthusiastic, driven, and motivated to progress their career in property management. What s on Offer: Supportive and professional team environment. Career progression opportunities and training, including TPI qualification support. Hands-on experience across multiple aspects of block management. A role with real responsibility and long-term growth potential. Social, friendly, and supportive working environment.
Feb 04, 2026
Full time
About the Company: Our client is a well-established Block Management company based in Bournemouth, committed to providing excellent service to residents and clients. They are looking for a motivated and enthusiastic Junior Block Manager to join their growing team. Role Overview: The Junior Block Manager will support the management of residential blocks, working closely with senior team members to gain hands-on experience and develop their career. This is an excellent opportunity for someone looking to build a career in property management, with progression opportunities and the chance to gain a TPI qualification. Key Responsibilities: Assist in the day-to-day management of residential blocks. Attend AGMS and quarterly directors meetings as well as major works meetings where required Support senior block managers with administration, correspondence, and reporting. Help manage service charge accounts and budgets. Liaise with residents, contractors, and other stakeholders to resolve queries and issues. Shadow and learn from experienced team members to develop skills in block management. Contribute to process improvements and efficient service delivery. Carry out quarterly site inspections while using the inspection app and ensuring the copies are save to Qube. Requirements / Ideal Candidate: Previous experience in block management is preferred. Candidates from lettings or housing backgrounds with transferable skills are also encouraged to apply. Eager to learn and develop professionally, with a commitment to gaining a TPI qualification. Strong communication and interpersonal skills. Organised, proactive, and able to manage multiple tasks efficiently. Enthusiastic, driven, and motivated to progress their career in property management. What s on Offer: Supportive and professional team environment. Career progression opportunities and training, including TPI qualification support. Hands-on experience across multiple aspects of block management. A role with real responsibility and long-term growth potential. Social, friendly, and supportive working environment.
