Are you looking for a more rewarding role that you can start immediately? Would you like to build something for yourself which allows you to work from home and choose working hours to fit around you? If this is you, My VA Business could help you on your journey. We show you how to use your existing skills to build your own successful Virtual Assistant business, working from home, with our complete step-by-step programme. There's no self-employment experience required to be a virtual assistant and you can create a business that's tailored specifically to your lifestyle and needs. At My VA Business we're straightforward and transparent and we offer ongoing support if you need it, as well as a community of other VAs to connect with. What kind of work do Virtual Assistants do? Virtual Assistants can offer a range of administrator services, and as your own boss, you can choose exactly the type of work you'll do: Some examples of VA services you might offer include: General Admin Diary Management Travel Booking Inbox Management Project Management / Support Customer Service Research If you have specific experience, you might also choose to offer a more specialised service (and in some cases gain a higher rate), such as: Marketing Tech / IT Bookkeeping Social Media Management Transcription Medical / Legal Translation What can starting your own VA business do for you? Freedom over the hours you work A better work-life balance - whatever that means to you Financial freedom - VAs charge on average £30/hour No wasted time commuting (working from home) You might have experience in a role like (not essential) Personal Assistant Executive Assistant Administrator Marketing Compliance Business Analyst Bookkeeper Copywriter Project Manager Why should you create your business with our VA programme? We've helped hundreds of people change course and set up successful Virtual Assistant businesses, using their existing skills to build their own brand. You don't need Personal Assistant (PA) experience. We feel passionately that you should have choice and freedom when running your Virtual Assistant business so that you can make it your own. You choose your hours, you pick the work you do and importantly, you decide which clients you want to work with. There are so many benefits of running a VA business that's 100% yours - unlike a franchise model, we don't charge hefty upfront fees or expect you to share a percentage of your ongoing income. Our programme is low cost and packed full of value. If you consider that the average hourly rate for a VA in the UK is £30 and an average client might use you for 20 hours a month, you should get your initial investment back within just one month of working with your first client. You're probably wondering how you'll get clients We've been doing it since 2005 so we know what works and what doesn't. Getting clients is the main focus of our programme - we show you proven ways to get the right type of clients who'll appreciate you, and who you'll love working with. So, what next if you think you have the makings of a great VA? Our step-by-step FAB-VA programme provides all the guidance and video support you need to build a successful VA business from scratch. The guesswork has been removed to save you both time and money, take a look at our website to see how others have found it. The programme can fit around your current circumstances, and you can continue to work until you've started onboarding your own clients. Some people even choose to permanently run their VA business alongside a part-time job. We show you realistic earning potential in years 1 & 2 in our webinar about becoming a Virtual Assistant. We encourage you to watch this video now so you can decide if being a VA is right for you. Click 'Apply Now' to progress your application on our website and access the webinar.
Apr 08, 2026
Full time
Are you looking for a more rewarding role that you can start immediately? Would you like to build something for yourself which allows you to work from home and choose working hours to fit around you? If this is you, My VA Business could help you on your journey. We show you how to use your existing skills to build your own successful Virtual Assistant business, working from home, with our complete step-by-step programme. There's no self-employment experience required to be a virtual assistant and you can create a business that's tailored specifically to your lifestyle and needs. At My VA Business we're straightforward and transparent and we offer ongoing support if you need it, as well as a community of other VAs to connect with. What kind of work do Virtual Assistants do? Virtual Assistants can offer a range of administrator services, and as your own boss, you can choose exactly the type of work you'll do: Some examples of VA services you might offer include: General Admin Diary Management Travel Booking Inbox Management Project Management / Support Customer Service Research If you have specific experience, you might also choose to offer a more specialised service (and in some cases gain a higher rate), such as: Marketing Tech / IT Bookkeeping Social Media Management Transcription Medical / Legal Translation What can starting your own VA business do for you? Freedom over the hours you work A better work-life balance - whatever that means to you Financial freedom - VAs charge on average £30/hour No wasted time commuting (working from home) You might have experience in a role like (not essential) Personal Assistant Executive Assistant Administrator Marketing Compliance Business Analyst Bookkeeper Copywriter Project Manager Why should you create your business with our VA programme? We've helped hundreds of people change course and set up successful Virtual Assistant businesses, using their existing skills to build their own brand. You don't need Personal Assistant (PA) experience. We feel passionately that you should have choice and freedom when running your Virtual Assistant business so that you can make it your own. You choose your hours, you pick the work you do and importantly, you decide which clients you want to work with. There are so many benefits of running a VA business that's 100% yours - unlike a franchise model, we don't charge hefty upfront fees or expect you to share a percentage of your ongoing income. Our programme is low cost and packed full of value. If you consider that the average hourly rate for a VA in the UK is £30 and an average client might use you for 20 hours a month, you should get your initial investment back within just one month of working with your first client. You're probably wondering how you'll get clients We've been doing it since 2005 so we know what works and what doesn't. Getting clients is the main focus of our programme - we show you proven ways to get the right type of clients who'll appreciate you, and who you'll love working with. So, what next if you think you have the makings of a great VA? Our step-by-step FAB-VA programme provides all the guidance and video support you need to build a successful VA business from scratch. The guesswork has been removed to save you both time and money, take a look at our website to see how others have found it. The programme can fit around your current circumstances, and you can continue to work until you've started onboarding your own clients. Some people even choose to permanently run their VA business alongside a part-time job. We show you realistic earning potential in years 1 & 2 in our webinar about becoming a Virtual Assistant. We encourage you to watch this video now so you can decide if being a VA is right for you. Click 'Apply Now' to progress your application on our website and access the webinar.
Leveraged Finance EA Step into a rewarding, fast paced Leveraged Finance EA role at the forefront of complex, high value global transactions, supporting two market leading Partners at a prestigious global law firm in the City. Highly competitive salary Hybrid working - 3 days in the office / 2 days remote 9:30am - 5:30pm Generous employee benefits Subsidised gym membership and a range of health, wellness, and lifestyle packages Leveraged Finance EA Key Responsibilities: Manage busy inboxes and complex diaries, coordinating around active deal timelines and key transaction milestones Produce high-quality correspondence on behalf of stakeholders, including drafting client engagement documentation Coordinate the preparation and distribution of agendas, supporting materials and minutes, tracking actions and ensuring timely follow-up Provide selective personal and partnership administrative support, liaising with external advisers as required Oversee structured document and email management, maintaining accurate matter filing systems within iManage Support client and matter relationships through regular contact, meeting coordination, minute-taking and action management Facilitate WIP reporting and billing processes in line with client and matter requirements Deliver proactive support across business development activities and wider firm initiatives Maintain accurate client records and programme activity, monitoring and tracking deal progress Leveraged Finance EA Skills & Requirements: Senior level Legal PA / Legal EA experience gained from a law firm Strong billing experience and experience with Partner allocations Strong administrative and secretarial skills, with the ability to manage complex schedules and meetings A high level of proficiency with the MS Office suite
Apr 08, 2026
Full time
Leveraged Finance EA Step into a rewarding, fast paced Leveraged Finance EA role at the forefront of complex, high value global transactions, supporting two market leading Partners at a prestigious global law firm in the City. Highly competitive salary Hybrid working - 3 days in the office / 2 days remote 9:30am - 5:30pm Generous employee benefits Subsidised gym membership and a range of health, wellness, and lifestyle packages Leveraged Finance EA Key Responsibilities: Manage busy inboxes and complex diaries, coordinating around active deal timelines and key transaction milestones Produce high-quality correspondence on behalf of stakeholders, including drafting client engagement documentation Coordinate the preparation and distribution of agendas, supporting materials and minutes, tracking actions and ensuring timely follow-up Provide selective personal and partnership administrative support, liaising with external advisers as required Oversee structured document and email management, maintaining accurate matter filing systems within iManage Support client and matter relationships through regular contact, meeting coordination, minute-taking and action management Facilitate WIP reporting and billing processes in line with client and matter requirements Deliver proactive support across business development activities and wider firm initiatives Maintain accurate client records and programme activity, monitoring and tracking deal progress Leveraged Finance EA Skills & Requirements: Senior level Legal PA / Legal EA experience gained from a law firm Strong billing experience and experience with Partner allocations Strong administrative and secretarial skills, with the ability to manage complex schedules and meetings A high level of proficiency with the MS Office suite
Wirral Council is a place where you can genuinely make a difference, guided by strong organisational values that shape everything we do. Our values- ambitious, professional, resident focused and accountable -act as our organisational DNA, influencing how we work, lead and support one another every day. We take pride in delivering great services, acting with integrity, building positive relationships, and always putting residents first, creating a supportive and inclusive culture where everyone can "be the best we can be". With our beautiful surroundings, ambitious future plans, and a commitment to empowering staff to , Wirral Council offers an inspiring environment to grow your career and make a lasting impact. Senior Manager - Climate Emergency and Flood Risk Management Join us in leading Wirral's response to the declared environment and climate emergency and flood risk management. Wirral Council has declared an environment and climate emergency and is committed to becoming net carbon neutral by 2030 . We are looking for a passionate, forward thinking professional to coordinate and drive this vital agenda-both within the Council and across the borough through our work with the Cool Wirral climate action partnership . In this pivotal role, you will: Lead the Council's climate emergency response , championing delivery of the Environment & Climate Emergency Policy and driving the strategies and action plans that will help us achieve carbon neutrality by 2030. Coordinate the Cool Wirral partnership , supporting collaborative action and helping deliver the Cool Wirral Strategy (Cool2) and the wider vision for Wirral to be net carbon neutral by 2041 . Lead the Flood and Coastal Risk Management function , including the inspection, maintenance and strategic management of key flood and coastal defence assets. Provide strategic oversight for all coastal zone activities , ensuring compliance with relevant legislation and regulation. Ensure all statutory duties relating to current and future Flood and Coastal Risk Services are fully met. This is an exciting opportunity to make a real impact-helping protect our communities, shaping Wirral's sustainable future, and driving climate resilience across the borough. If you would like to have an informal discussion regarding the role, please contact Mike Cockburn, Climate Emergency & Environment Assistant Director on: We believe in giving you the flexibility to work where you're most productive. This role offers a hybrid working arrangement, combining the benefits of remote work with the collaboration and connection of in-office days, twice a week. Eligibility to work in the UK will be verified in the final stages of the selection process.All candidates must either already have a right to work in the UK before commencing employment or meet the Home Office criteria for Visa sponsorship.Candidates who require sponsorship should evaluate the Home Office eligibility criteria for a Skilled Worker visa before applying. Please be advised it is our understanding that this role does not meet the requirements of a skilled worker visa as set out by UK Visa and Immigration . For details regarding the salary of a skilled worker visa please visit Home Office: This is not legal advice, and we advise you to seek your own independent legal advice tailored to your own personal circumstances If you are a Wirral resident, are unemployed or out of work, and require help with your application, please contact Involve Northwest's employment and skills team on or contact or . If you're already a Wirral Council employee, as part of our Talent Strategy, we're committed to strengthening opportunities for our people to learn, grow, progress and thrive. For many of you, this may be preparing and applying for your next role with us, and we're passionate about ensuring you feel supported throughout your internal recruitment experience. Please get in touch if you want to know more about some of the ways in which we could support you by emailing Working at Wirral You'll also want to know what it's like to work here so, as a start: Our values are more than just pieces of paper on our walls! We've all played a role in developing these, so they reflect the immense pride we have in what we do, what matters to us, what inspires us and inform how we think, approach things and behave. We believe in ensuring staff are well looked after, staff wellbeing is a priority for us. We're serious about recognising and rewarding people for the great things they do. You'll benefit from our track record of developing, growing and investing in our people. We have a range of staff benefits including staff discounts, an excellent pension scheme which includes a generous employer contribution rate, immediate life cover and ill-health protection. We have a strong flexible working approach, hybrid working, family-friendly employment initiatives and an annual leave package starting with 28 days leave plus public holidays. We have an inclusive, engaged culture, everyone has a voice, everyone is valued for their contribution and understands the role they play in delivering our strategic priorities. Each voice is heard, each contribution valued. We embrace diversity in our workforce and recognise it is critical to our success. We support an inclusive culture that champions differences and nurtures a sense of belonging. We encourage people from diverse backgrounds, who share our values and our commitment to inclusion to apply for roles with us. We want you to be your best at work, we create the conditions to help you thrive and we mirror this in our recruitment process. If you'd like us to do anything differently during the recruitment process to make it barrier-free and as accessible as possible please contact Please note that in accordance with the Council's policy, employees who are in a formal redeployment situation will be considered in the first instance for all vacancies. It is Council policy not to re-appoint any employee who has left under the terms of the Council's Early Voluntary Retirement (EVR) scheme or who have left with a voluntary severance (VS) package, unless in exceptional circumstances. Applications will be accepted until midnight on the closing date. We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applications. Applications can only be accepted through the Jobs page following registration. Forms received via the post will not be processed. All applicants invited to interview must evidence their right to work in the UK. Details of required documents can be found by clicking the link at the bottom of the Jobs page. The job description and other supporting documents will not be accessible once the vacancy closing date has passed so if a copy is required you should download it now. We do not accept applications or CV's from recruitment agencies, unless otherwise stated. Therefore, any candidates submitted via a recruitment agency will not be considered for this role.
Apr 08, 2026
Full time
Wirral Council is a place where you can genuinely make a difference, guided by strong organisational values that shape everything we do. Our values- ambitious, professional, resident focused and accountable -act as our organisational DNA, influencing how we work, lead and support one another every day. We take pride in delivering great services, acting with integrity, building positive relationships, and always putting residents first, creating a supportive and inclusive culture where everyone can "be the best we can be". With our beautiful surroundings, ambitious future plans, and a commitment to empowering staff to , Wirral Council offers an inspiring environment to grow your career and make a lasting impact. Senior Manager - Climate Emergency and Flood Risk Management Join us in leading Wirral's response to the declared environment and climate emergency and flood risk management. Wirral Council has declared an environment and climate emergency and is committed to becoming net carbon neutral by 2030 . We are looking for a passionate, forward thinking professional to coordinate and drive this vital agenda-both within the Council and across the borough through our work with the Cool Wirral climate action partnership . In this pivotal role, you will: Lead the Council's climate emergency response , championing delivery of the Environment & Climate Emergency Policy and driving the strategies and action plans that will help us achieve carbon neutrality by 2030. Coordinate the Cool Wirral partnership , supporting collaborative action and helping deliver the Cool Wirral Strategy (Cool2) and the wider vision for Wirral to be net carbon neutral by 2041 . Lead the Flood and Coastal Risk Management function , including the inspection, maintenance and strategic management of key flood and coastal defence assets. Provide strategic oversight for all coastal zone activities , ensuring compliance with relevant legislation and regulation. Ensure all statutory duties relating to current and future Flood and Coastal Risk Services are fully met. This is an exciting opportunity to make a real impact-helping protect our communities, shaping Wirral's sustainable future, and driving climate resilience across the borough. If you would like to have an informal discussion regarding the role, please contact Mike Cockburn, Climate Emergency & Environment Assistant Director on: We believe in giving you the flexibility to work where you're most productive. This role offers a hybrid working arrangement, combining the benefits of remote work with the collaboration and connection of in-office days, twice a week. Eligibility to work in the UK will be verified in the final stages of the selection process.All candidates must either already have a right to work in the UK before commencing employment or meet the Home Office criteria for Visa sponsorship.Candidates who require sponsorship should evaluate the Home Office eligibility criteria for a Skilled Worker visa before applying. Please be advised it is our understanding that this role does not meet the requirements of a skilled worker visa as set out by UK Visa and Immigration . For details regarding the salary of a skilled worker visa please visit Home Office: This is not legal advice, and we advise you to seek your own independent legal advice tailored to your own personal circumstances If you are a Wirral resident, are unemployed or out of work, and require help with your application, please contact Involve Northwest's employment and skills team on or contact or . If you're already a Wirral Council employee, as part of our Talent Strategy, we're committed to strengthening opportunities for our people to learn, grow, progress and thrive. For many of you, this may be preparing and applying for your next role with us, and we're passionate about ensuring you feel supported throughout your internal recruitment experience. Please get in touch if you want to know more about some of the ways in which we could support you by emailing Working at Wirral You'll also want to know what it's like to work here so, as a start: Our values are more than just pieces of paper on our walls! We've all played a role in developing these, so they reflect the immense pride we have in what we do, what matters to us, what inspires us and inform how we think, approach things and behave. We believe in ensuring staff are well looked after, staff wellbeing is a priority for us. We're serious about recognising and rewarding people for the great things they do. You'll benefit from our track record of developing, growing and investing in our people. We have a range of staff benefits including staff discounts, an excellent pension scheme which includes a generous employer contribution rate, immediate life cover and ill-health protection. We have a strong flexible working approach, hybrid working, family-friendly employment initiatives and an annual leave package starting with 28 days leave plus public holidays. We have an inclusive, engaged culture, everyone has a voice, everyone is valued for their contribution and understands the role they play in delivering our strategic priorities. Each voice is heard, each contribution valued. We embrace diversity in our workforce and recognise it is critical to our success. We support an inclusive culture that champions differences and nurtures a sense of belonging. We encourage people from diverse backgrounds, who share our values and our commitment to inclusion to apply for roles with us. We want you to be your best at work, we create the conditions to help you thrive and we mirror this in our recruitment process. If you'd like us to do anything differently during the recruitment process to make it barrier-free and as accessible as possible please contact Please note that in accordance with the Council's policy, employees who are in a formal redeployment situation will be considered in the first instance for all vacancies. It is Council policy not to re-appoint any employee who has left under the terms of the Council's Early Voluntary Retirement (EVR) scheme or who have left with a voluntary severance (VS) package, unless in exceptional circumstances. Applications will be accepted until midnight on the closing date. We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applications. Applications can only be accepted through the Jobs page following registration. Forms received via the post will not be processed. All applicants invited to interview must evidence their right to work in the UK. Details of required documents can be found by clicking the link at the bottom of the Jobs page. The job description and other supporting documents will not be accessible once the vacancy closing date has passed so if a copy is required you should download it now. We do not accept applications or CV's from recruitment agencies, unless otherwise stated. Therefore, any candidates submitted via a recruitment agency will not be considered for this role.
Permanent Hybrid Working (Tuesdays, Wednesdays and Thursdays in-office days from Marylebone) Overview At Pandora, we Dream, Dare, Care and Deliver. We are looking for a People Development Manager who embodies these values and brings a future-forward approach to people development. This role is pivotal in shaping the next generation of retail leadership capability, driving innovative learning strategies that empower our people to thrive and deliver exceptional customer experiences. You will design and execute impactful programmes to drive office and retail team development, supporting strong succession pipelines, and embedding learning into transformation roadmaps. Acting as a trusted advisor, you will champion a culture of continuous growth, inclusion, and engagement, ensuring our people have the skills and confidence to succeed in a fast-paced, evolving retail environment. Key Responsibilities Design and implement a localised L&D strategy aligned with business priorities and global frameworks Develop and deliver blended learning solutions (digital, in-person, coaching, workshops) that drive behavioural change Lead leadership development programmes from onboarding to senior leadership Champion innovative learning methods (e.g. microlearning, gamification, digital platforms) Evaluate learning impact using data and feedback to continuously improve interventions Talent & Capability Development Own the talent and capability agenda for the UK & Ireland, identifying skills gaps and development needs With HRBP's facilitate talent reviews, succession planning, and career development conversations for top talent and critical roles Support internal mobility and career pathing through clear development frameworks Collaborate with global Talent and L&D teams to localise and implement global programmes Retail Capability Development Lead the design and execution of a comprehensive retail capability strategy, aligned with business goals and customer experience standards Partner closely with Retail Operations and Store Managers to identify frontline skill gaps and deliver targeted development solutions Develop and implement career pathways for retail employees, from Sales Assistants to Store Managers and regional managers, fostering internal mobility and leadership readiness Create and scale practical, role specific learning interventions (e.g., customer experience training, product knowledge, sales coaching, and people management) Embed a culture of continuous learning in stores through bite sized learning, peer coaching, and digital learning platforms Support the rollout and localisation of global retail learning programmes, ensuring relevance and impact in the UK & Ireland context Office Capability Development Build functional and leadership capability across office teams through tailored development programmes, team interventions, and coaching Partner with department heads to identify development needs and deliver solutions that drive collaboration, innovation, and high performance Support onboarding, career development, and leadership growth for office based employees Strategic HR Partnership Act as a trusted advisor to senior leaders on talent, capability, and leadership development Support organisational change through capability building and change readiness programmes Ensure all initiatives are inclusive, accessible, and aligned with DE&I strategy Data & Insights Use people data and learning analytics to identify trends, measure impact, and inform strategy Present insights and recommendations to senior stakeholders to drive decision making Lead and develop one direct report, fostering a high performance and growth oriented culture. Manage external learning partners and vendors to ensure quality and alignment with brand values. Talent Development & Workforce Planning Design and implement skills based talent models and workforce planning strategies to future proof the organisation. Partner with divisional leadership and HRBPs to identify high potential talent and support succession planning Deliver targeted development programmes aligned with Pandora's global framework and local priorities within UKI Corporate and Retail Learning Experience Innovation Create personalised, mobile first learning experiences, leveraging microlearning and digital platforms to engage diverse generations Champion LX innovation, ensuring learning solutions are modern, accessible, and impactful. Digital Adoption & Enablement Build and manage a learning ecosystem, including tools, systems, and vendor partnerships that drive efficiency and scalability. Promote digital adoption across all learning initiatives, embedding technology into everyday development practices. Change Management & Transformation Embed learning into transformation roadmaps, ensuring capability building is integral to organisational change. Act as a change leader, driving smooth adoption of new processes and tools across the business. Learning Data & Analytics Develop a comprehensive analytics framework to measure learning effectiveness, skills acquisition, and business impact. Use insights to continuously refine strategies and demonstrate ROI. Leadership & Culture Role model Pandora values-Dream, Dare, Care, Deliver in all interactions and decisions. Inspire leaders to embrace a growth mindset and lead with integrity and empathy. Foster an inclusive, high engagement culture that supports diversity and belonging. About You You will bring a proven track record of successfully designing and executing innovative learning and talent strategies-this is not a learning on the job role. Significant experience in learning & development and talent management at a leadership level. Proven success in designing and delivering impactful learning and leadership programmes. Strong understanding of both retail and corporate environments. Excellent facilitation, coaching, and stakeholder engagement skills. Strategic thinker with hands on delivery capability. Experience with using digital tools to develop training solutions. Experience with talent frameworks, succession planning, and organisational change. Strong analytical skills and ability to use data to inform decisions. Passionate about inclusion, innovation, and continuous improvement. Experience in a fast paced Retail or customer facing environment is preferred. Why work with us? Our people are an integral part of our success. Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none. Career Development & Growth:Be at the forefront of an inspiring journey with tailored development plans, mentorship, and regular reviews to ensure you're on track to achieving your goals. Competitive Salary & Regular Reviews:We make sure your efforts are rewarded fairly, with regular opportunities to review your progress and success. Generous Bonus Scheme:Your hard work doesn't go unnoticed, with opportunities to earn performance related bonuses. Hybrid Working Flexibility: Strike the perfect balance between collaboration and focus, with three office days and two work from home days Tuesday to Thursday. Early Finish Fridays:Start your weekends early by finishing work at 3 PM every Friday. Private Healthcare:Your wellbeing is our priority, with access to private healthcare that keeps you covered. Employee Discounts & Perks:Enjoy a generous employee discount on Pandora products and exclusive access to discounted brands, cinema tickets, gym memberships, holidays, and more. Annual Leave & Flexibility:25 days annual leave plus bank holidays, with the option to buy or sell leave, and your birthday off to celebrate YOU! Wellness Hub & Support:Access to wellness resources and a dedicated Employee Assistance Programme offering free, confidential support 24/7 on all things health and wellbeing, financial advice, legal aid and lots more. Recognition & Celebrations:Your achievements are our success. With a recognition programme and regular celebrations, we ensure every success is shared and appreciated. Choice of Lunch: Enjoy a lunch of your choice, delivered right to you whenever you're in the office! At Pandora, we believe in creating not just a job, but a journey of fulfilment, growth, and success. If you're ready to take the next step in crafting your incredible career, please click apply to submit your application and let's build something extraordinary together. Please understand that due to the large number of applications, we regret that only online applications can be considered. Pandora's recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity related elements such as a photo, marital status and age. If you require reasonable adjustments in place during your interview(s) . click apply for full job details
Apr 08, 2026
Full time
Permanent Hybrid Working (Tuesdays, Wednesdays and Thursdays in-office days from Marylebone) Overview At Pandora, we Dream, Dare, Care and Deliver. We are looking for a People Development Manager who embodies these values and brings a future-forward approach to people development. This role is pivotal in shaping the next generation of retail leadership capability, driving innovative learning strategies that empower our people to thrive and deliver exceptional customer experiences. You will design and execute impactful programmes to drive office and retail team development, supporting strong succession pipelines, and embedding learning into transformation roadmaps. Acting as a trusted advisor, you will champion a culture of continuous growth, inclusion, and engagement, ensuring our people have the skills and confidence to succeed in a fast-paced, evolving retail environment. Key Responsibilities Design and implement a localised L&D strategy aligned with business priorities and global frameworks Develop and deliver blended learning solutions (digital, in-person, coaching, workshops) that drive behavioural change Lead leadership development programmes from onboarding to senior leadership Champion innovative learning methods (e.g. microlearning, gamification, digital platforms) Evaluate learning impact using data and feedback to continuously improve interventions Talent & Capability Development Own the talent and capability agenda for the UK & Ireland, identifying skills gaps and development needs With HRBP's facilitate talent reviews, succession planning, and career development conversations for top talent and critical roles Support internal mobility and career pathing through clear development frameworks Collaborate with global Talent and L&D teams to localise and implement global programmes Retail Capability Development Lead the design and execution of a comprehensive retail capability strategy, aligned with business goals and customer experience standards Partner closely with Retail Operations and Store Managers to identify frontline skill gaps and deliver targeted development solutions Develop and implement career pathways for retail employees, from Sales Assistants to Store Managers and regional managers, fostering internal mobility and leadership readiness Create and scale practical, role specific learning interventions (e.g., customer experience training, product knowledge, sales coaching, and people management) Embed a culture of continuous learning in stores through bite sized learning, peer coaching, and digital learning platforms Support the rollout and localisation of global retail learning programmes, ensuring relevance and impact in the UK & Ireland context Office Capability Development Build functional and leadership capability across office teams through tailored development programmes, team interventions, and coaching Partner with department heads to identify development needs and deliver solutions that drive collaboration, innovation, and high performance Support onboarding, career development, and leadership growth for office based employees Strategic HR Partnership Act as a trusted advisor to senior leaders on talent, capability, and leadership development Support organisational change through capability building and change readiness programmes Ensure all initiatives are inclusive, accessible, and aligned with DE&I strategy Data & Insights Use people data and learning analytics to identify trends, measure impact, and inform strategy Present insights and recommendations to senior stakeholders to drive decision making Lead and develop one direct report, fostering a high performance and growth oriented culture. Manage external learning partners and vendors to ensure quality and alignment with brand values. Talent Development & Workforce Planning Design and implement skills based talent models and workforce planning strategies to future proof the organisation. Partner with divisional leadership and HRBPs to identify high potential talent and support succession planning Deliver targeted development programmes aligned with Pandora's global framework and local priorities within UKI Corporate and Retail Learning Experience Innovation Create personalised, mobile first learning experiences, leveraging microlearning and digital platforms to engage diverse generations Champion LX innovation, ensuring learning solutions are modern, accessible, and impactful. Digital Adoption & Enablement Build and manage a learning ecosystem, including tools, systems, and vendor partnerships that drive efficiency and scalability. Promote digital adoption across all learning initiatives, embedding technology into everyday development practices. Change Management & Transformation Embed learning into transformation roadmaps, ensuring capability building is integral to organisational change. Act as a change leader, driving smooth adoption of new processes and tools across the business. Learning Data & Analytics Develop a comprehensive analytics framework to measure learning effectiveness, skills acquisition, and business impact. Use insights to continuously refine strategies and demonstrate ROI. Leadership & Culture Role model Pandora values-Dream, Dare, Care, Deliver in all interactions and decisions. Inspire leaders to embrace a growth mindset and lead with integrity and empathy. Foster an inclusive, high engagement culture that supports diversity and belonging. About You You will bring a proven track record of successfully designing and executing innovative learning and talent strategies-this is not a learning on the job role. Significant experience in learning & development and talent management at a leadership level. Proven success in designing and delivering impactful learning and leadership programmes. Strong understanding of both retail and corporate environments. Excellent facilitation, coaching, and stakeholder engagement skills. Strategic thinker with hands on delivery capability. Experience with using digital tools to develop training solutions. Experience with talent frameworks, succession planning, and organisational change. Strong analytical skills and ability to use data to inform decisions. Passionate about inclusion, innovation, and continuous improvement. Experience in a fast paced Retail or customer facing environment is preferred. Why work with us? Our people are an integral part of our success. Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none. Career Development & Growth:Be at the forefront of an inspiring journey with tailored development plans, mentorship, and regular reviews to ensure you're on track to achieving your goals. Competitive Salary & Regular Reviews:We make sure your efforts are rewarded fairly, with regular opportunities to review your progress and success. Generous Bonus Scheme:Your hard work doesn't go unnoticed, with opportunities to earn performance related bonuses. Hybrid Working Flexibility: Strike the perfect balance between collaboration and focus, with three office days and two work from home days Tuesday to Thursday. Early Finish Fridays:Start your weekends early by finishing work at 3 PM every Friday. Private Healthcare:Your wellbeing is our priority, with access to private healthcare that keeps you covered. Employee Discounts & Perks:Enjoy a generous employee discount on Pandora products and exclusive access to discounted brands, cinema tickets, gym memberships, holidays, and more. Annual Leave & Flexibility:25 days annual leave plus bank holidays, with the option to buy or sell leave, and your birthday off to celebrate YOU! Wellness Hub & Support:Access to wellness resources and a dedicated Employee Assistance Programme offering free, confidential support 24/7 on all things health and wellbeing, financial advice, legal aid and lots more. Recognition & Celebrations:Your achievements are our success. With a recognition programme and regular celebrations, we ensure every success is shared and appreciated. Choice of Lunch: Enjoy a lunch of your choice, delivered right to you whenever you're in the office! At Pandora, we believe in creating not just a job, but a journey of fulfilment, growth, and success. If you're ready to take the next step in crafting your incredible career, please click apply to submit your application and let's build something extraordinary together. Please understand that due to the large number of applications, we regret that only online applications can be considered. Pandora's recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity related elements such as a photo, marital status and age. If you require reasonable adjustments in place during your interview(s) . click apply for full job details
About the role Are you ready to shape the future of Hillingdon's finances and make a real impact within local government? We are seeking a highly motivated and experienced Capital Accountant to step into a pivotal Strategic Finance Business Partner role within our forward-thinking Finance department. This is your chance to play a lead role in a council that is committed to improvement and innovation, even in the face of sector-wide challenges. Hillingdon Council is proud to be investing in its Finance Modernisation Programme, which is driving positive change across the organisation. As part of this transformation, you will be instrumental in supporting and developing our ambitious capital programme, guiding the Council's financial strategy for years to come. We are looking for a chartered accountant who is detail-oriented, proactive, and passionate about public finance. The ideal candidate will have substantial experience in Local Government finance, and a strong background in capital accounting. In this technical lead position, you will be responsible for all aspects of capital finance for the borough. You will be supported by a dedicated team of two Finance Business Partners and two Assistant Finance Business Partners. Together, you will collaborate with project managers, corporate directors, and senior finance colleagues, providing expert advice and guidance on the delivery and oversight of the Council's approved capital programme. Ensuring accurate financial treatment of expenditure and income in line with the CIPFA Capital Finance guide will be central to your role. Our capital programme is both ambitious and wide-ranging, covering the General Fund and the Housing Revenue Account (HRA). You will navigate complex areas such as IAS 38 and the treatment of intangible assets, assess the viability of HRA acquisitions and developments, unlock grant funding opportunities, and maximise resources to deliver effective and efficient housing solutions for our residents, all whilst ensuring value for money. We are looking for a dynamic, forward-thinking leader with proven managerial experience. Your ability to inspire and develop your team will be crucial to driving performance and supporting professional growth within the finance function. If you are ready to take the next step in your career and join a council on an exciting journey of improvement, we would love to hear from you. For an informal discussion about the role, please contact Andy Goodwin About us We value our employees and are committed to ensuring that they enjoy a fulfilling and rewarding career with us. We understand that a happy and motivated workforce is essential for the success of our organisation. That is why we offer a wide range of employee benefits to enhance your work-life balance, financial wellbeing, health, and professional development. Here's a comprehensive overview of the fantastic benefits we provide. Flexible Working Hours - We recognise the importance of flexibility in managing your work and personal life. 36 Hour Week - Enjoy a standard 36-hour workweek for all full time staff. Generous Holiday Entitlement - increasing with length of service (for non-casual roles). Hillingdon Sports & Leisure - Stay active and healthy with discounts at council owned leisure centres and swimming pools across the borough. Salary Sacrifice Schemes - option to join schemes for cycle purchase, electric vehicle leasing and additional voluntary pension contributions (subject to scheme rules). Cycle to Work - Eco-friendly commuting with our cycle purchase scheme. We also provide bicycle parking, lockers, and showers at the Civic Centre. Local Government Pension Scheme - access to Local Government Pension Scheme and membership to the Credit Union. Vivup Benefits - Access a variety of offers and discounts through our Vivup Benefits. Mental Health Support and Counselling Services - Our mental health first aiders are trained to identify, understand, and help employees experiencing mental health issues. Access free 24-hour confidential advice and counselling as well as a legal advice service for you and your immediate family. Travel Support - Make your daily commute easier with our season ticket loans and free car parking. Equity, Diversity and Inclusion Statement At the London Borough of Hillingdon, we are committed to creating a diverse, inclusive, and equitable workplace. This commitment means that all employees, job applicants and others who work for us will be treated fair. The aim is for our workforce to be representative of all sections of society and Hillingdon residents so we welcome applicants from a wide variety of backgrounds. We strive to ensure that our recruitment process is free from discrimination and bias, and we are dedicated to providing reasonable adjustments to applicants with disabilities. Join us in building a workplace where everyone feels respected, able to give their best and be themselves at work, whilst contributing meaningfully to our organisation's success. Recruitment Information Hillingdon Council operates a guaranteed interview scheme for candidates with disabilities that meet the essential criteria for the role and wish to be considered under this scheme. We believe in the option to choose, so candidates declaring a disability have the choice to opt in for consideration under this scheme, on a 'per application' basis. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable groups and expect all staff and volunteers to share this commitment. Some posts are subject to The Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2019 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service. In addition to verifying Right to Work in the UK and a new starter health questionnaire, the post is subject to the following pre-employment screening: Qualifications Check 2 years of Referencing Important Information Priority will be given to those at risk of redundancy within Hillingdon Council. Current employees who are part of the redeployment pool must meet the essential criteria for shortlisting to be prioritised. It may be necessary due to a high volume of applications to close this role early. We therefore recommend you apply as soon as possible to avoid disappointment.
Apr 08, 2026
Full time
About the role Are you ready to shape the future of Hillingdon's finances and make a real impact within local government? We are seeking a highly motivated and experienced Capital Accountant to step into a pivotal Strategic Finance Business Partner role within our forward-thinking Finance department. This is your chance to play a lead role in a council that is committed to improvement and innovation, even in the face of sector-wide challenges. Hillingdon Council is proud to be investing in its Finance Modernisation Programme, which is driving positive change across the organisation. As part of this transformation, you will be instrumental in supporting and developing our ambitious capital programme, guiding the Council's financial strategy for years to come. We are looking for a chartered accountant who is detail-oriented, proactive, and passionate about public finance. The ideal candidate will have substantial experience in Local Government finance, and a strong background in capital accounting. In this technical lead position, you will be responsible for all aspects of capital finance for the borough. You will be supported by a dedicated team of two Finance Business Partners and two Assistant Finance Business Partners. Together, you will collaborate with project managers, corporate directors, and senior finance colleagues, providing expert advice and guidance on the delivery and oversight of the Council's approved capital programme. Ensuring accurate financial treatment of expenditure and income in line with the CIPFA Capital Finance guide will be central to your role. Our capital programme is both ambitious and wide-ranging, covering the General Fund and the Housing Revenue Account (HRA). You will navigate complex areas such as IAS 38 and the treatment of intangible assets, assess the viability of HRA acquisitions and developments, unlock grant funding opportunities, and maximise resources to deliver effective and efficient housing solutions for our residents, all whilst ensuring value for money. We are looking for a dynamic, forward-thinking leader with proven managerial experience. Your ability to inspire and develop your team will be crucial to driving performance and supporting professional growth within the finance function. If you are ready to take the next step in your career and join a council on an exciting journey of improvement, we would love to hear from you. For an informal discussion about the role, please contact Andy Goodwin About us We value our employees and are committed to ensuring that they enjoy a fulfilling and rewarding career with us. We understand that a happy and motivated workforce is essential for the success of our organisation. That is why we offer a wide range of employee benefits to enhance your work-life balance, financial wellbeing, health, and professional development. Here's a comprehensive overview of the fantastic benefits we provide. Flexible Working Hours - We recognise the importance of flexibility in managing your work and personal life. 36 Hour Week - Enjoy a standard 36-hour workweek for all full time staff. Generous Holiday Entitlement - increasing with length of service (for non-casual roles). Hillingdon Sports & Leisure - Stay active and healthy with discounts at council owned leisure centres and swimming pools across the borough. Salary Sacrifice Schemes - option to join schemes for cycle purchase, electric vehicle leasing and additional voluntary pension contributions (subject to scheme rules). Cycle to Work - Eco-friendly commuting with our cycle purchase scheme. We also provide bicycle parking, lockers, and showers at the Civic Centre. Local Government Pension Scheme - access to Local Government Pension Scheme and membership to the Credit Union. Vivup Benefits - Access a variety of offers and discounts through our Vivup Benefits. Mental Health Support and Counselling Services - Our mental health first aiders are trained to identify, understand, and help employees experiencing mental health issues. Access free 24-hour confidential advice and counselling as well as a legal advice service for you and your immediate family. Travel Support - Make your daily commute easier with our season ticket loans and free car parking. Equity, Diversity and Inclusion Statement At the London Borough of Hillingdon, we are committed to creating a diverse, inclusive, and equitable workplace. This commitment means that all employees, job applicants and others who work for us will be treated fair. The aim is for our workforce to be representative of all sections of society and Hillingdon residents so we welcome applicants from a wide variety of backgrounds. We strive to ensure that our recruitment process is free from discrimination and bias, and we are dedicated to providing reasonable adjustments to applicants with disabilities. Join us in building a workplace where everyone feels respected, able to give their best and be themselves at work, whilst contributing meaningfully to our organisation's success. Recruitment Information Hillingdon Council operates a guaranteed interview scheme for candidates with disabilities that meet the essential criteria for the role and wish to be considered under this scheme. We believe in the option to choose, so candidates declaring a disability have the choice to opt in for consideration under this scheme, on a 'per application' basis. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable groups and expect all staff and volunteers to share this commitment. Some posts are subject to The Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2019 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service. In addition to verifying Right to Work in the UK and a new starter health questionnaire, the post is subject to the following pre-employment screening: Qualifications Check 2 years of Referencing Important Information Priority will be given to those at risk of redundancy within Hillingdon Council. Current employees who are part of the redeployment pool must meet the essential criteria for shortlisting to be prioritised. It may be necessary due to a high volume of applications to close this role early. We therefore recommend you apply as soon as possible to avoid disappointment.
Are you looking for a more rewarding role that you can start immediately? Would you like to build something for yourself which allows you to work from home and choose working hours to fit around you? If this is you, My VA Business could help you on your journey. We show you how to use your existing skills to build your own successful Virtual Assistant business, working from home, with our complete step-by-step programme. There's no self-employment experience required to be a virtual assistant and you can create a business that's tailored specifically to your lifestyle and needs. At My VA Business we're straightforward and transparent and we offer ongoing support if you need it, as well as a community of other VAs to connect with. What kind of work do Virtual Assistants do? Virtual Assistants can offer a range of administrator services, and as your own boss, you can choose exactly the type of work you'll do: Some examples of VA services you might offer include: General Admin Diary Management Travel Booking Inbox Management Project Management / Support Customer Service Research If you have specific experience, you might also choose to offer a more specialised service (and in some cases gain a higher rate), such as: Marketing Tech / IT Bookkeeping Social Media Management Transcription Medical / Legal Translation What can starting your own VA business do for you? Freedom over the hours you work A better work-life balance - whatever that means to you Financial freedom - VAs charge on average £30/hour No wasted time commuting (working from home) You might have experience in a role like (not essential) Personal Assistant Executive Assistant Administrator Marketing Compliance Business Analyst Bookkeeper Copywriter Project Manager Why should you create your business with our VA programme? We've helped hundreds of people change course and set up successful Virtual Assistant businesses, using their existing skills to build their own brand. You don't need Personal Assistant (PA) experience. We feel passionately that you should have choice and freedom when running your Virtual Assistant business so that you can make it your own. You choose your hours, you pick the work you do and importantly, you decide which clients you want to work with. There are so many benefits of running a VA business that's 100% yours - unlike a franchise model, we don't charge hefty upfront fees or expect you to share a percentage of your ongoing income. Our programme is low cost and packed full of value. If you consider that the average hourly rate for a VA in the UK is £30 and an average client might use you for 20 hours a month, you should get your initial investment back within just one month of working with your first client. You're probably wondering how you'll get clients We've been doing it since 2005 so we know what works and what doesn't. Getting clients is the main focus of our programme - we show you proven ways to get the right type of clients who'll appreciate you, and who you'll love working with. So, what next if you think you have the makings of a great VA? Our step-by-step FAB-VA programme provides all the guidance and video support you need to build a successful VA business from scratch. The guesswork has been removed to save you both time and money, take a look at our website to see how others have found it. The programme can fit around your current circumstances, and you can continue to work until you've started onboarding your own clients. Some people even choose to permanently run their VA business alongside a part-time job. We show you realistic earning potential in years 1 & 2 in our webinar about becoming a Virtual Assistant. We encourage you to watch this video now so you can decide if being a VA is right for you. Click 'Apply Now' to progress your application on our website and access the webinar.
Apr 08, 2026
Full time
Are you looking for a more rewarding role that you can start immediately? Would you like to build something for yourself which allows you to work from home and choose working hours to fit around you? If this is you, My VA Business could help you on your journey. We show you how to use your existing skills to build your own successful Virtual Assistant business, working from home, with our complete step-by-step programme. There's no self-employment experience required to be a virtual assistant and you can create a business that's tailored specifically to your lifestyle and needs. At My VA Business we're straightforward and transparent and we offer ongoing support if you need it, as well as a community of other VAs to connect with. What kind of work do Virtual Assistants do? Virtual Assistants can offer a range of administrator services, and as your own boss, you can choose exactly the type of work you'll do: Some examples of VA services you might offer include: General Admin Diary Management Travel Booking Inbox Management Project Management / Support Customer Service Research If you have specific experience, you might also choose to offer a more specialised service (and in some cases gain a higher rate), such as: Marketing Tech / IT Bookkeeping Social Media Management Transcription Medical / Legal Translation What can starting your own VA business do for you? Freedom over the hours you work A better work-life balance - whatever that means to you Financial freedom - VAs charge on average £30/hour No wasted time commuting (working from home) You might have experience in a role like (not essential) Personal Assistant Executive Assistant Administrator Marketing Compliance Business Analyst Bookkeeper Copywriter Project Manager Why should you create your business with our VA programme? We've helped hundreds of people change course and set up successful Virtual Assistant businesses, using their existing skills to build their own brand. You don't need Personal Assistant (PA) experience. We feel passionately that you should have choice and freedom when running your Virtual Assistant business so that you can make it your own. You choose your hours, you pick the work you do and importantly, you decide which clients you want to work with. There are so many benefits of running a VA business that's 100% yours - unlike a franchise model, we don't charge hefty upfront fees or expect you to share a percentage of your ongoing income. Our programme is low cost and packed full of value. If you consider that the average hourly rate for a VA in the UK is £30 and an average client might use you for 20 hours a month, you should get your initial investment back within just one month of working with your first client. You're probably wondering how you'll get clients We've been doing it since 2005 so we know what works and what doesn't. Getting clients is the main focus of our programme - we show you proven ways to get the right type of clients who'll appreciate you, and who you'll love working with. So, what next if you think you have the makings of a great VA? Our step-by-step FAB-VA programme provides all the guidance and video support you need to build a successful VA business from scratch. The guesswork has been removed to save you both time and money, take a look at our website to see how others have found it. The programme can fit around your current circumstances, and you can continue to work until you've started onboarding your own clients. Some people even choose to permanently run their VA business alongside a part-time job. We show you realistic earning potential in years 1 & 2 in our webinar about becoming a Virtual Assistant. We encourage you to watch this video now so you can decide if being a VA is right for you. Click 'Apply Now' to progress your application on our website and access the webinar.
Are you looking for a more rewarding role that you can start immediately? Would you like to build something for yourself which allows you to work from home and choose working hours to fit around you? If this is you, My VA Business could help you on your journey. We show you how to use your existing skills to build your own successful Virtual Assistant business, working from home, with our complete step-by-step programme. There's no self-employment experience required to be a virtual assistant and you can create a business that's tailored specifically to your lifestyle and needs. At My VA Business we're straightforward and transparent and we offer ongoing support if you need it, as well as a community of other VAs to connect with. What kind of work do Virtual Assistants do? Virtual Assistants can offer a range of administrator services, and as your own boss, you can choose exactly the type of work you'll do: Some examples of VA services you might offer include: General Admin Diary Management Travel Booking Inbox Management Project Management / Support Customer Service Research If you have specific experience, you might also choose to offer a more specialised service (and in some cases gain a higher rate), such as: Marketing Tech / IT Bookkeeping Social Media Management Transcription Medical / Legal Translation What can starting your own VA business do for you? Freedom over the hours you work A better work-life balance - whatever that means to you Financial freedom - VAs charge on average £30/hour No wasted time commuting (working from home) You might have experience in a role like (not essential) Personal Assistant Executive Assistant Administrator Marketing Compliance Business Analyst Bookkeeper Copywriter Project Manager Why should you create your business with our VA programme? We've helped hundreds of people change course and set up successful Virtual Assistant businesses, using their existing skills to build their own brand. You don't need Personal Assistant (PA) experience. We feel passionately that you should have choice and freedom when running your Virtual Assistant business so that you can make it your own. You choose your hours, you pick the work you do and importantly, you decide which clients you want to work with. There are so many benefits of running a VA business that's 100% yours - unlike a franchise model, we don't charge hefty upfront fees or expect you to share a percentage of your ongoing income. Our programme is low cost and packed full of value. If you consider that the average hourly rate for a VA in the UK is £30 and an average client might use you for 20 hours a month, you should get your initial investment back within just one month of working with your first client. You're probably wondering how you'll get clients We've been doing it since 2005 so we know what works and what doesn't. Getting clients is the main focus of our programme - we show you proven ways to get the right type of clients who'll appreciate you, and who you'll love working with. So, what next if you think you have the makings of a great VA? Our step-by-step FAB-VA programme provides all the guidance and video support you need to build a successful VA business from scratch. The guesswork has been removed to save you both time and money, take a look at our website to see how others have found it. The programme can fit around your current circumstances, and you can continue to work until you've started onboarding your own clients. Some people even choose to permanently run their VA business alongside a part-time job. We show you realistic earning potential in years 1 & 2 in our webinar about becoming a Virtual Assistant. We encourage you to watch this video now so you can decide if being a VA is right for you. Click 'Apply Now' to progress your application on our website and access the webinar.
Apr 08, 2026
Full time
Are you looking for a more rewarding role that you can start immediately? Would you like to build something for yourself which allows you to work from home and choose working hours to fit around you? If this is you, My VA Business could help you on your journey. We show you how to use your existing skills to build your own successful Virtual Assistant business, working from home, with our complete step-by-step programme. There's no self-employment experience required to be a virtual assistant and you can create a business that's tailored specifically to your lifestyle and needs. At My VA Business we're straightforward and transparent and we offer ongoing support if you need it, as well as a community of other VAs to connect with. What kind of work do Virtual Assistants do? Virtual Assistants can offer a range of administrator services, and as your own boss, you can choose exactly the type of work you'll do: Some examples of VA services you might offer include: General Admin Diary Management Travel Booking Inbox Management Project Management / Support Customer Service Research If you have specific experience, you might also choose to offer a more specialised service (and in some cases gain a higher rate), such as: Marketing Tech / IT Bookkeeping Social Media Management Transcription Medical / Legal Translation What can starting your own VA business do for you? Freedom over the hours you work A better work-life balance - whatever that means to you Financial freedom - VAs charge on average £30/hour No wasted time commuting (working from home) You might have experience in a role like (not essential) Personal Assistant Executive Assistant Administrator Marketing Compliance Business Analyst Bookkeeper Copywriter Project Manager Why should you create your business with our VA programme? We've helped hundreds of people change course and set up successful Virtual Assistant businesses, using their existing skills to build their own brand. You don't need Personal Assistant (PA) experience. We feel passionately that you should have choice and freedom when running your Virtual Assistant business so that you can make it your own. You choose your hours, you pick the work you do and importantly, you decide which clients you want to work with. There are so many benefits of running a VA business that's 100% yours - unlike a franchise model, we don't charge hefty upfront fees or expect you to share a percentage of your ongoing income. Our programme is low cost and packed full of value. If you consider that the average hourly rate for a VA in the UK is £30 and an average client might use you for 20 hours a month, you should get your initial investment back within just one month of working with your first client. You're probably wondering how you'll get clients We've been doing it since 2005 so we know what works and what doesn't. Getting clients is the main focus of our programme - we show you proven ways to get the right type of clients who'll appreciate you, and who you'll love working with. So, what next if you think you have the makings of a great VA? Our step-by-step FAB-VA programme provides all the guidance and video support you need to build a successful VA business from scratch. The guesswork has been removed to save you both time and money, take a look at our website to see how others have found it. The programme can fit around your current circumstances, and you can continue to work until you've started onboarding your own clients. Some people even choose to permanently run their VA business alongside a part-time job. We show you realistic earning potential in years 1 & 2 in our webinar about becoming a Virtual Assistant. We encourage you to watch this video now so you can decide if being a VA is right for you. Click 'Apply Now' to progress your application on our website and access the webinar.
Are you looking for a more rewarding role that you can start immediately? Would you like to build something for yourself which allows you to work from home and choose working hours to fit around you? If this is you, My VA Business could help you on your journey. We show you how to use your existing skills to build your own successful Virtual Assistant business, working from home, with our complete step-by-step programme. There's no self-employment experience required to be a virtual assistant and you can create a business that's tailored specifically to your lifestyle and needs. At My VA Business we're straightforward and transparent and we offer ongoing support if you need it, as well as a community of other VAs to connect with. What kind of work do Virtual Assistants do? Virtual Assistants can offer a range of administrator services, and as your own boss, you can choose exactly the type of work you'll do: Some examples of VA services you might offer include: General Admin Diary Management Travel Booking Inbox Management Project Management / Support Customer Service Research If you have specific experience, you might also choose to offer a more specialised service (and in some cases gain a higher rate), such as: Marketing Tech / IT Bookkeeping Social Media Management Transcription Medical / Legal Translation What can starting your own VA business do for you? Freedom over the hours you work A better work-life balance - whatever that means to you Financial freedom - VAs charge on average £30/hour No wasted time commuting (working from home) You might have experience in a role like (not essential) Personal Assistant Executive Assistant Administrator Marketing Compliance Business Analyst Bookkeeper Copywriter Project Manager Why should you create your business with our VA programme? We've helped hundreds of people change course and set up successful Virtual Assistant businesses, using their existing skills to build their own brand. You don't need Personal Assistant (PA) experience. We feel passionately that you should have choice and freedom when running your Virtual Assistant business so that you can make it your own. You choose your hours, you pick the work you do and importantly, you decide which clients you want to work with. There are so many benefits of running a VA business that's 100% yours - unlike a franchise model, we don't charge hefty upfront fees or expect you to share a percentage of your ongoing income. Our programme is low cost and packed full of value. If you consider that the average hourly rate for a VA in the UK is £30 and an average client might use you for 20 hours a month, you should get your initial investment back within just one month of working with your first client. You're probably wondering how you'll get clients We've been doing it since 2005 so we know what works and what doesn't. Getting clients is the main focus of our programme - we show you proven ways to get the right type of clients who'll appreciate you, and who you'll love working with. So, what next if you think you have the makings of a great VA? Our step-by-step FAB-VA programme provides all the guidance and video support you need to build a successful VA business from scratch. The guesswork has been removed to save you both time and money, take a look at our website to see how others have found it. The programme can fit around your current circumstances, and you can continue to work until you've started onboarding your own clients. Some people even choose to permanently run their VA business alongside a part-time job. We show you realistic earning potential in years 1 & 2 in our webinar about becoming a Virtual Assistant. We encourage you to watch this video now so you can decide if being a VA is right for you. Click 'Apply Now' to progress your application on our website and access the webinar.
Apr 08, 2026
Full time
Are you looking for a more rewarding role that you can start immediately? Would you like to build something for yourself which allows you to work from home and choose working hours to fit around you? If this is you, My VA Business could help you on your journey. We show you how to use your existing skills to build your own successful Virtual Assistant business, working from home, with our complete step-by-step programme. There's no self-employment experience required to be a virtual assistant and you can create a business that's tailored specifically to your lifestyle and needs. At My VA Business we're straightforward and transparent and we offer ongoing support if you need it, as well as a community of other VAs to connect with. What kind of work do Virtual Assistants do? Virtual Assistants can offer a range of administrator services, and as your own boss, you can choose exactly the type of work you'll do: Some examples of VA services you might offer include: General Admin Diary Management Travel Booking Inbox Management Project Management / Support Customer Service Research If you have specific experience, you might also choose to offer a more specialised service (and in some cases gain a higher rate), such as: Marketing Tech / IT Bookkeeping Social Media Management Transcription Medical / Legal Translation What can starting your own VA business do for you? Freedom over the hours you work A better work-life balance - whatever that means to you Financial freedom - VAs charge on average £30/hour No wasted time commuting (working from home) You might have experience in a role like (not essential) Personal Assistant Executive Assistant Administrator Marketing Compliance Business Analyst Bookkeeper Copywriter Project Manager Why should you create your business with our VA programme? We've helped hundreds of people change course and set up successful Virtual Assistant businesses, using their existing skills to build their own brand. You don't need Personal Assistant (PA) experience. We feel passionately that you should have choice and freedom when running your Virtual Assistant business so that you can make it your own. You choose your hours, you pick the work you do and importantly, you decide which clients you want to work with. There are so many benefits of running a VA business that's 100% yours - unlike a franchise model, we don't charge hefty upfront fees or expect you to share a percentage of your ongoing income. Our programme is low cost and packed full of value. If you consider that the average hourly rate for a VA in the UK is £30 and an average client might use you for 20 hours a month, you should get your initial investment back within just one month of working with your first client. You're probably wondering how you'll get clients We've been doing it since 2005 so we know what works and what doesn't. Getting clients is the main focus of our programme - we show you proven ways to get the right type of clients who'll appreciate you, and who you'll love working with. So, what next if you think you have the makings of a great VA? Our step-by-step FAB-VA programme provides all the guidance and video support you need to build a successful VA business from scratch. The guesswork has been removed to save you both time and money, take a look at our website to see how others have found it. The programme can fit around your current circumstances, and you can continue to work until you've started onboarding your own clients. Some people even choose to permanently run their VA business alongside a part-time job. We show you realistic earning potential in years 1 & 2 in our webinar about becoming a Virtual Assistant. We encourage you to watch this video now so you can decide if being a VA is right for you. Click 'Apply Now' to progress your application on our website and access the webinar.
As a Team Manager in Food, you'll be responsible for leading a team on the shop floor to deliver exceptional availability, 5 star service, and commercial results. This is not a back office role. It's a frontline leadership position in one of the most competitive retailers in the UK. You'll need to be commercially sharp, operationally resilient, and relentless in your standards. Whether you're managing stock, coaching your team, or solving problems, you'll move with purpose and lead by example. This is your chance to step into a high impact role and help shape the future of M&S Food as we push the boundaries in our transformation. Lead and coach a team to deliver consistently under pressure. You'll set the pace, build capability, and hold the line on standards. From sales and standards to availability and team performance, you'll make things happen and take accountability when things don't go to plan. Work across departments to deliver a seamless customer experience. You'll need to collaborate fast, fix problems early, leading with pace and purpose. Drive commercial performance. You'll understand the numbers, translate them into action, and help your team stay laser focused on what matters. Take Your Marks and apply today. Purpose Support the growth and profitability of the store through the implementation of the retail plan and delivery of the KPI measures for their area of accountability Role model great customer service and ensures the delivery of a customer focused service proposition through the team that delights our customers Recruit, and develop great talent and capability within the customer assistant team supporting the succession requirements of the store and region Ensure colleagues understand and are motivated to deliver their part Support the store to trade safely and legally, protecting Customers, Colleagues and the M&S brand Supports the delivery of an inspirational, improved and consistent visual customer journey instore which inspires our customers to shop and buy more often Key Accountabilities Drive profitability and sales for their area through supporting the delivery of the Retail Plan and Store KPI's Supports the delivery and embedding of the business transformation plan and change initiatives for their area Delivers great standards and service by setting clear expectations with store colleagues Create the right culture, role modelling new digital ways of working and leadership behaviours Create a multiskilled team, coaching and training the team to fully utilise all the tools available to serve and sell well Deliver brilliant basics through the team Seeks customer feedback and takes action to deliver improvement Uses data and insight to improve customer instore experience, improve the operation and drive performance Support the delivery of Plan A Regularly review individual performance through quality conversations, managing underperformance where required and celebrating success Recruit for the team, ensuring new starters have a brilliant onboarding experience Deliver all line management activities in line with company process and policy Build an active working partnership with BIG, provide feedback and support the development of BIG reps Deliver operational excellence to maximise product availability, minimise stock and cash loss Ensure process and task is delivered in line with business expectation and operating standards allocating resource accordingly Maintain a safe and legal store environment Supports visual merchandising updates across all launches, events and campaigns Technical Skills/ Experience Ability to lead a team to deliver excellent customer service and KPI's across the store Create the right culture, role modelling new digital ways of working and leadership behaviours Has a good understanding and up to date knowledge of commercial, visual, operational and people processes and systems Uses all available data and MI to identify commercial, visual, cost savings & customer opportunities to increase profit Good working knowledge of VM principles Good level of digital capability and an understanding and use of all systems Good knowledge of the legal requirements across their area of accountability and the store Knowledge of our people policies and managing performance within a team The ability to have difficult conversations with effective resolutions with colleagues Good communicator and listener who will inspire, share their knowledge and best practices with others Ability to plan and review across the week and the month Ability to deliver under pressure demonstrating resilience Ability to build and maintain relationships with key stakeholders across the store and region Demonstrates flexibility and adaptability to change, and the ability to lead teams through change with a growth mindset Key Leadership Capabilities Successfully embeds change for lasting commercial impact and results Addresses beliefs and mindsets around resistance to change and supports colleagues in adapting Takes ownership and accountability for the success of their team Spends time coaching colleagues to accelerate performance and personal growth Recognises high performance and supports poor performers to improve Shows colleagues why they matter to M&S, their part to play in delivering the plan and what the results of their work are Uses customer feedback and market trends to guide teams work Helps teams understand information and business messages by actively seeking out opinions and asking questions Uses a combination of channels and technology to communicate, ensuring timely, clear and open communication with colleagues Seeks the best solution for M&S by proactively collaborating with colleagues from across the business Key Relationships and Stakeholders Customers Colleagues Store Leadership Regional Leadership BIG Everyone's welcome We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
Apr 08, 2026
Full time
As a Team Manager in Food, you'll be responsible for leading a team on the shop floor to deliver exceptional availability, 5 star service, and commercial results. This is not a back office role. It's a frontline leadership position in one of the most competitive retailers in the UK. You'll need to be commercially sharp, operationally resilient, and relentless in your standards. Whether you're managing stock, coaching your team, or solving problems, you'll move with purpose and lead by example. This is your chance to step into a high impact role and help shape the future of M&S Food as we push the boundaries in our transformation. Lead and coach a team to deliver consistently under pressure. You'll set the pace, build capability, and hold the line on standards. From sales and standards to availability and team performance, you'll make things happen and take accountability when things don't go to plan. Work across departments to deliver a seamless customer experience. You'll need to collaborate fast, fix problems early, leading with pace and purpose. Drive commercial performance. You'll understand the numbers, translate them into action, and help your team stay laser focused on what matters. Take Your Marks and apply today. Purpose Support the growth and profitability of the store through the implementation of the retail plan and delivery of the KPI measures for their area of accountability Role model great customer service and ensures the delivery of a customer focused service proposition through the team that delights our customers Recruit, and develop great talent and capability within the customer assistant team supporting the succession requirements of the store and region Ensure colleagues understand and are motivated to deliver their part Support the store to trade safely and legally, protecting Customers, Colleagues and the M&S brand Supports the delivery of an inspirational, improved and consistent visual customer journey instore which inspires our customers to shop and buy more often Key Accountabilities Drive profitability and sales for their area through supporting the delivery of the Retail Plan and Store KPI's Supports the delivery and embedding of the business transformation plan and change initiatives for their area Delivers great standards and service by setting clear expectations with store colleagues Create the right culture, role modelling new digital ways of working and leadership behaviours Create a multiskilled team, coaching and training the team to fully utilise all the tools available to serve and sell well Deliver brilliant basics through the team Seeks customer feedback and takes action to deliver improvement Uses data and insight to improve customer instore experience, improve the operation and drive performance Support the delivery of Plan A Regularly review individual performance through quality conversations, managing underperformance where required and celebrating success Recruit for the team, ensuring new starters have a brilliant onboarding experience Deliver all line management activities in line with company process and policy Build an active working partnership with BIG, provide feedback and support the development of BIG reps Deliver operational excellence to maximise product availability, minimise stock and cash loss Ensure process and task is delivered in line with business expectation and operating standards allocating resource accordingly Maintain a safe and legal store environment Supports visual merchandising updates across all launches, events and campaigns Technical Skills/ Experience Ability to lead a team to deliver excellent customer service and KPI's across the store Create the right culture, role modelling new digital ways of working and leadership behaviours Has a good understanding and up to date knowledge of commercial, visual, operational and people processes and systems Uses all available data and MI to identify commercial, visual, cost savings & customer opportunities to increase profit Good working knowledge of VM principles Good level of digital capability and an understanding and use of all systems Good knowledge of the legal requirements across their area of accountability and the store Knowledge of our people policies and managing performance within a team The ability to have difficult conversations with effective resolutions with colleagues Good communicator and listener who will inspire, share their knowledge and best practices with others Ability to plan and review across the week and the month Ability to deliver under pressure demonstrating resilience Ability to build and maintain relationships with key stakeholders across the store and region Demonstrates flexibility and adaptability to change, and the ability to lead teams through change with a growth mindset Key Leadership Capabilities Successfully embeds change for lasting commercial impact and results Addresses beliefs and mindsets around resistance to change and supports colleagues in adapting Takes ownership and accountability for the success of their team Spends time coaching colleagues to accelerate performance and personal growth Recognises high performance and supports poor performers to improve Shows colleagues why they matter to M&S, their part to play in delivering the plan and what the results of their work are Uses customer feedback and market trends to guide teams work Helps teams understand information and business messages by actively seeking out opinions and asking questions Uses a combination of channels and technology to communicate, ensuring timely, clear and open communication with colleagues Seeks the best solution for M&S by proactively collaborating with colleagues from across the business Key Relationships and Stakeholders Customers Colleagues Store Leadership Regional Leadership BIG Everyone's welcome We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
As a Team Manager in Food, you'll be responsible for leading a team on the shop floor to deliver exceptional availability, 5 star service, and commercial results. This is not a back office role. It's a frontline leadership position in one of the most competitive retailers in the UK. You'll need to be commercially sharp, operationally resilient, and relentless in your standards. Whether you're managing stock, coaching your team, or solving problems, you'll move with purpose and lead by example. This is your chance to step into a high impact role and help shape the future of M&S Food as we push the boundaries in our transformation. Lead and coach a team to deliver consistently under pressure. You'll set the pace, build capability, and hold the line on standards. From sales and standards to availability and team performance, you'll make things happen and take accountability when things don't go to plan. Work across departments to deliver a seamless customer experience. You'll need to collaborate fast, fix problems early, leading with pace and purpose. Drive commercial performance. You'll understand the numbers, translate them into action, and help your team stay laser focused on what matters. Take Your Marks and apply today. Purpose Support the growth and profitability of the store through the implementation of the retail plan and delivery of the KPI measures for their area of accountability Role model great customer service and ensures the delivery of a customer focused service proposition through the team that delights our customers Recruit, and develop great talent and capability within the customer assistant team supporting the succession requirements of the store and region Ensure colleagues understand and are motivated to deliver their part Support the store to trade safely and legally, protecting Customers, Colleagues and the M&S brand Supports the delivery of an inspirational, improved and consistent visual customer journey instore which inspires our customers to shop and buy more often Key Accountabilities Drive profitability and sales for their area through supporting the delivery of the Retail Plan and Store KPI's Supports the delivery and embedding of the business transformation plan and change initiatives for their area Delivers great standards and service by setting clear expectations with store colleagues Create the right culture, role modelling new digital ways of working and leadership behaviours Create a multiskilled team, coaching and training the team to fully utilise all the tools available to serve and sell well Deliver brilliant basics through the team Seeks customer feedback and takes action to deliver improvement Uses data and insight to improve customer instore experience, improve the operation and drive performance Support the delivery of Plan A Regularly review individual performance through quality conversations, managing underperformance where required and celebrating success Recruit for the team, ensuring new starters have a brilliant onboarding experience Deliver all line management activities in line with company process and policy Build an active working partnership with BIG, provide feedback and support the development of BIG reps Deliver operational excellence to maximise product availability, minimise stock and cash loss Ensure process and task is delivered in line with business expectation and operating standards allocating resource accordingly Maintain a safe and legal store environment Supports visual merchandising updates across all launches, events and campaigns Technical Skills/ Experience Ability to lead a team to deliver excellent customer service and KPI's across the store Create the right culture, role modelling new digital ways of working and leadership behaviours Has a good understanding and up to date knowledge of commercial, visual, operational and people processes and systems Uses all available data and MI to identify commercial, visual, cost savings & customer opportunities to increase profit Good working knowledge of VM principles Good level of digital capability and an understanding and use of all systems Good knowledge of the legal requirements across their area of accountability and the store Knowledge of our people policies and managing performance within a team The ability to have difficult conversations with effective resolutions with colleagues Good communicator and listener who will inspire, share their knowledge and best practices with others Ability to plan and review across the week and the month Ability to deliver under pressure demonstrating resilience Ability to build and maintain relationships with key stakeholders across the store and region Demonstrates flexibility and adaptability to change, and the ability to lead teams through change with a growth mindset Key Leadership Capabilities Successfully embeds change for lasting commercial impact and results Addresses beliefs and mindsets around resistance to change and supports colleagues in adapting Takes ownership and accountability for the success of their team Spends time coaching colleagues to accelerate performance and personal growth Recognises high performance and supports poor performers to improve Shows colleagues why they matter to M&S, their part to play in delivering the plan and what the results of their work are Uses customer feedback and market trends to guide teams work Helps teams understand information and business messages by actively seeking out opinions and asking questions Uses a combination of channels and technology to communicate, ensuring timely, clear and open communication with colleagues Seeks the best solution for M&S by proactively collaborating with colleagues from across the business Key Relationships and Stakeholders Customers Colleagues Store Leadership Regional Leadership BIG Everyone's welcome We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
Apr 08, 2026
Full time
As a Team Manager in Food, you'll be responsible for leading a team on the shop floor to deliver exceptional availability, 5 star service, and commercial results. This is not a back office role. It's a frontline leadership position in one of the most competitive retailers in the UK. You'll need to be commercially sharp, operationally resilient, and relentless in your standards. Whether you're managing stock, coaching your team, or solving problems, you'll move with purpose and lead by example. This is your chance to step into a high impact role and help shape the future of M&S Food as we push the boundaries in our transformation. Lead and coach a team to deliver consistently under pressure. You'll set the pace, build capability, and hold the line on standards. From sales and standards to availability and team performance, you'll make things happen and take accountability when things don't go to plan. Work across departments to deliver a seamless customer experience. You'll need to collaborate fast, fix problems early, leading with pace and purpose. Drive commercial performance. You'll understand the numbers, translate them into action, and help your team stay laser focused on what matters. Take Your Marks and apply today. Purpose Support the growth and profitability of the store through the implementation of the retail plan and delivery of the KPI measures for their area of accountability Role model great customer service and ensures the delivery of a customer focused service proposition through the team that delights our customers Recruit, and develop great talent and capability within the customer assistant team supporting the succession requirements of the store and region Ensure colleagues understand and are motivated to deliver their part Support the store to trade safely and legally, protecting Customers, Colleagues and the M&S brand Supports the delivery of an inspirational, improved and consistent visual customer journey instore which inspires our customers to shop and buy more often Key Accountabilities Drive profitability and sales for their area through supporting the delivery of the Retail Plan and Store KPI's Supports the delivery and embedding of the business transformation plan and change initiatives for their area Delivers great standards and service by setting clear expectations with store colleagues Create the right culture, role modelling new digital ways of working and leadership behaviours Create a multiskilled team, coaching and training the team to fully utilise all the tools available to serve and sell well Deliver brilliant basics through the team Seeks customer feedback and takes action to deliver improvement Uses data and insight to improve customer instore experience, improve the operation and drive performance Support the delivery of Plan A Regularly review individual performance through quality conversations, managing underperformance where required and celebrating success Recruit for the team, ensuring new starters have a brilliant onboarding experience Deliver all line management activities in line with company process and policy Build an active working partnership with BIG, provide feedback and support the development of BIG reps Deliver operational excellence to maximise product availability, minimise stock and cash loss Ensure process and task is delivered in line with business expectation and operating standards allocating resource accordingly Maintain a safe and legal store environment Supports visual merchandising updates across all launches, events and campaigns Technical Skills/ Experience Ability to lead a team to deliver excellent customer service and KPI's across the store Create the right culture, role modelling new digital ways of working and leadership behaviours Has a good understanding and up to date knowledge of commercial, visual, operational and people processes and systems Uses all available data and MI to identify commercial, visual, cost savings & customer opportunities to increase profit Good working knowledge of VM principles Good level of digital capability and an understanding and use of all systems Good knowledge of the legal requirements across their area of accountability and the store Knowledge of our people policies and managing performance within a team The ability to have difficult conversations with effective resolutions with colleagues Good communicator and listener who will inspire, share their knowledge and best practices with others Ability to plan and review across the week and the month Ability to deliver under pressure demonstrating resilience Ability to build and maintain relationships with key stakeholders across the store and region Demonstrates flexibility and adaptability to change, and the ability to lead teams through change with a growth mindset Key Leadership Capabilities Successfully embeds change for lasting commercial impact and results Addresses beliefs and mindsets around resistance to change and supports colleagues in adapting Takes ownership and accountability for the success of their team Spends time coaching colleagues to accelerate performance and personal growth Recognises high performance and supports poor performers to improve Shows colleagues why they matter to M&S, their part to play in delivering the plan and what the results of their work are Uses customer feedback and market trends to guide teams work Helps teams understand information and business messages by actively seeking out opinions and asking questions Uses a combination of channels and technology to communicate, ensuring timely, clear and open communication with colleagues Seeks the best solution for M&S by proactively collaborating with colleagues from across the business Key Relationships and Stakeholders Customers Colleagues Store Leadership Regional Leadership BIG Everyone's welcome We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
As a Team Manager in Food, you'll be responsible for leading a team on the shop floor to deliver exceptional availability, 5 star service, and commercial results. This is not a back office role. It's a frontline leadership position in one of the most competitive retailers in the UK. You'll need to be commercially sharp, operationally resilient, and relentless in your standards. Whether you're managing stock, coaching your team, or solving problems, you'll move with purpose and lead by example. This is your chance to step into a high impact role and help shape the future of M&S Food as we push the boundaries in our transformation. Lead and coach a team to deliver consistently under pressure. You'll set the pace, build capability, and hold the line on standards. From sales and standards to availability and team performance, you'll make things happen and take accountability when things don't go to plan. Work across departments to deliver a seamless customer experience. You'll need to collaborate fast, fix problems early, leading with pace and purpose. Drive commercial performance. You'll understand the numbers, translate them into action, and help your team stay laser focused on what matters. Take Your Marks and apply today. Purpose Support the growth and profitability of the store through the implementation of the retail plan and delivery of the KPI measures for their area of accountability Role model great customer service and ensures the delivery of a customer focused service proposition through the team that delights our customers Recruit, and develop great talent and capability within the customer assistant team supporting the succession requirements of the store and region Ensure colleagues understand and are motivated to deliver their part Support the store to trade safely and legally, protecting Customers, Colleagues and the M&S brand Supports the delivery of an inspirational, improved and consistent visual customer journey instore which inspires our customers to shop and buy more often Key Accountabilities Drive profitability and sales for their area through supporting the delivery of the Retail Plan and Store KPI's Supports the delivery and embedding of the business transformation plan and change initiatives for their area Delivers great standards and service by setting clear expectations with store colleagues Create the right culture, role modelling new digital ways of working and leadership behaviours Create a multiskilled team, coaching and training the team to fully utilise all the tools available to serve and sell well Deliver brilliant basics through the team Seeks customer feedback and takes action to deliver improvement Uses data and insight to improve customer instore experience, improve the operation and drive performance Support the delivery of Plan A Regularly review individual performance through quality conversations, managing underperformance where required and celebrating success Recruit for the team, ensuring new starters have a brilliant onboarding experience Deliver all line management activities in line with company process and policy Build an active working partnership with BIG, provide feedback and support the development of BIG reps Deliver operational excellence to maximise product availability, minimise stock and cash loss Ensure process and task is delivered in line with business expectation and operating standards allocating resource accordingly Maintain a safe and legal store environment Supports visual merchandising updates across all launches, events and campaigns Technical Skills/ Experience Ability to lead a team to deliver excellent customer service and KPI's across the store Create the right culture, role modelling new digital ways of working and leadership behaviours Has a good understanding and up to date knowledge of commercial, visual, operational and people processes and systems Uses all available data and MI to identify commercial, visual, cost savings & customer opportunities to increase profit Good working knowledge of VM principles Good level of digital capability and an understanding and use of all systems Good knowledge of the legal requirements across their area of accountability and the store Knowledge of our people policies and managing performance within a team The ability to have difficult conversations with effective resolutions with colleagues Good communicator and listener who will inspire, share their knowledge and best practices with others Ability to plan and review across the week and the month Ability to deliver under pressure demonstrating resilience Ability to build and maintain relationships with key stakeholders across the store and region Demonstrates flexibility and adaptability to change, and the ability to lead teams through change with a growth mindset Key Leadership Capabilities Successfully embeds change for lasting commercial impact and results Addresses beliefs and mindsets around resistance to change and supports colleagues in adapting Takes ownership and accountability for the success of their team Spends time coaching colleagues to accelerate performance and personal growth Recognises high performance and supports poor performers to improve Shows colleagues why they matter to M&S, their part to play in delivering the plan and what the results of their work are Uses customer feedback and market trends to guide teams work Helps teams understand information and business messages by actively seeking out opinions and asking questions Uses a combination of channels and technology to communicate, ensuring timely, clear and open communication with colleagues Seeks the best solution for M&S by proactively collaborating with colleagues from across the business Key Relationships and Stakeholders Customers Colleagues Store Leadership Regional Leadership BIG Everyone's welcome We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
Apr 08, 2026
Full time
As a Team Manager in Food, you'll be responsible for leading a team on the shop floor to deliver exceptional availability, 5 star service, and commercial results. This is not a back office role. It's a frontline leadership position in one of the most competitive retailers in the UK. You'll need to be commercially sharp, operationally resilient, and relentless in your standards. Whether you're managing stock, coaching your team, or solving problems, you'll move with purpose and lead by example. This is your chance to step into a high impact role and help shape the future of M&S Food as we push the boundaries in our transformation. Lead and coach a team to deliver consistently under pressure. You'll set the pace, build capability, and hold the line on standards. From sales and standards to availability and team performance, you'll make things happen and take accountability when things don't go to plan. Work across departments to deliver a seamless customer experience. You'll need to collaborate fast, fix problems early, leading with pace and purpose. Drive commercial performance. You'll understand the numbers, translate them into action, and help your team stay laser focused on what matters. Take Your Marks and apply today. Purpose Support the growth and profitability of the store through the implementation of the retail plan and delivery of the KPI measures for their area of accountability Role model great customer service and ensures the delivery of a customer focused service proposition through the team that delights our customers Recruit, and develop great talent and capability within the customer assistant team supporting the succession requirements of the store and region Ensure colleagues understand and are motivated to deliver their part Support the store to trade safely and legally, protecting Customers, Colleagues and the M&S brand Supports the delivery of an inspirational, improved and consistent visual customer journey instore which inspires our customers to shop and buy more often Key Accountabilities Drive profitability and sales for their area through supporting the delivery of the Retail Plan and Store KPI's Supports the delivery and embedding of the business transformation plan and change initiatives for their area Delivers great standards and service by setting clear expectations with store colleagues Create the right culture, role modelling new digital ways of working and leadership behaviours Create a multiskilled team, coaching and training the team to fully utilise all the tools available to serve and sell well Deliver brilliant basics through the team Seeks customer feedback and takes action to deliver improvement Uses data and insight to improve customer instore experience, improve the operation and drive performance Support the delivery of Plan A Regularly review individual performance through quality conversations, managing underperformance where required and celebrating success Recruit for the team, ensuring new starters have a brilliant onboarding experience Deliver all line management activities in line with company process and policy Build an active working partnership with BIG, provide feedback and support the development of BIG reps Deliver operational excellence to maximise product availability, minimise stock and cash loss Ensure process and task is delivered in line with business expectation and operating standards allocating resource accordingly Maintain a safe and legal store environment Supports visual merchandising updates across all launches, events and campaigns Technical Skills/ Experience Ability to lead a team to deliver excellent customer service and KPI's across the store Create the right culture, role modelling new digital ways of working and leadership behaviours Has a good understanding and up to date knowledge of commercial, visual, operational and people processes and systems Uses all available data and MI to identify commercial, visual, cost savings & customer opportunities to increase profit Good working knowledge of VM principles Good level of digital capability and an understanding and use of all systems Good knowledge of the legal requirements across their area of accountability and the store Knowledge of our people policies and managing performance within a team The ability to have difficult conversations with effective resolutions with colleagues Good communicator and listener who will inspire, share their knowledge and best practices with others Ability to plan and review across the week and the month Ability to deliver under pressure demonstrating resilience Ability to build and maintain relationships with key stakeholders across the store and region Demonstrates flexibility and adaptability to change, and the ability to lead teams through change with a growth mindset Key Leadership Capabilities Successfully embeds change for lasting commercial impact and results Addresses beliefs and mindsets around resistance to change and supports colleagues in adapting Takes ownership and accountability for the success of their team Spends time coaching colleagues to accelerate performance and personal growth Recognises high performance and supports poor performers to improve Shows colleagues why they matter to M&S, their part to play in delivering the plan and what the results of their work are Uses customer feedback and market trends to guide teams work Helps teams understand information and business messages by actively seeking out opinions and asking questions Uses a combination of channels and technology to communicate, ensuring timely, clear and open communication with colleagues Seeks the best solution for M&S by proactively collaborating with colleagues from across the business Key Relationships and Stakeholders Customers Colleagues Store Leadership Regional Leadership BIG Everyone's welcome We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
As a Team Manager in Food, you'll be responsible for leading a team on the shop floor to deliver exceptional availability, 5 star service, and commercial results. This is not a back office role. It's a frontline leadership position in one of the most competitive retailers in the UK. You'll need to be commercially sharp, operationally resilient, and relentless in your standards. Whether you're managing stock, coaching your team, or solving problems, you'll move with purpose and lead by example. This is your chance to step into a high impact role and help shape the future of M&S Food as we push the boundaries in our transformation. Lead and coach a team to deliver consistently under pressure. You'll set the pace, build capability, and hold the line on standards. From sales and standards to availability and team performance, you'll make things happen and take accountability when things don't go to plan. Work across departments to deliver a seamless customer experience. You'll need to collaborate fast, fix problems early, leading with pace and purpose. Drive commercial performance. You'll understand the numbers, translate them into action, and help your team stay laser focused on what matters. Take Your Marks and apply today. Purpose Support the growth and profitability of the store through the implementation of the retail plan and delivery of the KPI measures for their area of accountability Role model great customer service and ensures the delivery of a customer focused service proposition through the team that delights our customers Recruit, and develop great talent and capability within the customer assistant team supporting the succession requirements of the store and region Ensure colleagues understand and are motivated to deliver their part Support the store to trade safely and legally, protecting Customers, Colleagues and the M&S brand Supports the delivery of an inspirational, improved and consistent visual customer journey instore which inspires our customers to shop and buy more often Key Accountabilities Drive profitability and sales for their area through supporting the delivery of the Retail Plan and Store KPI's Supports the delivery and embedding of the business transformation plan and change initiatives for their area Delivers great standards and service by setting clear expectations with store colleagues Create the right culture, role modelling new digital ways of working and leadership behaviours Create a multiskilled team, coaching and training the team to fully utilise all the tools available to serve and sell well Deliver brilliant basics through the team Seeks customer feedback and takes action to deliver improvement Uses data and insight to improve customer instore experience, improve the operation and drive performance Support the delivery of Plan A Regularly review individual performance through quality conversations, managing underperformance where required and celebrating success Recruit for the team, ensuring new starters have a brilliant onboarding experience Deliver all line management activities in line with company process and policy Build an active working partnership with BIG, provide feedback and support the development of BIG reps Deliver operational excellence to maximise product availability, minimise stock and cash loss Ensure process and task is delivered in line with business expectation and operating standards allocating resource accordingly Maintain a safe and legal store environment Supports visual merchandising updates across all launches, events and campaigns Technical Skills/ Experience Ability to lead a team to deliver excellent customer service and KPI's across the store Create the right culture, role modelling new digital ways of working and leadership behaviours Has a good understanding and up to date knowledge of commercial, visual, operational and people processes and systems Uses all available data and MI to identify commercial, visual, cost savings & customer opportunities to increase profit Good working knowledge of VM principles Good level of digital capability and an understanding and use of all systems Good knowledge of the legal requirements across their area of accountability and the store Knowledge of our people policies and managing performance within a team The ability to have difficult conversations with effective resolutions with colleagues Good communicator and listener who will inspire, share their knowledge and best practices with others Ability to plan and review across the week and the month Ability to deliver under pressure demonstrating resilience Ability to build and maintain relationships with key stakeholders across the store and region Demonstrates flexibility and adaptability to change, and the ability to lead teams through change with a growth mindset Key Leadership Capabilities Successfully embeds change for lasting commercial impact and results Addresses beliefs and mindsets around resistance to change and supports colleagues in adapting Takes ownership and accountability for the success of their team Spends time coaching colleagues to accelerate performance and personal growth Recognises high performance and supports poor performers to improve Shows colleagues why they matter to M&S, their part to play in delivering the plan and what the results of their work are Uses customer feedback and market trends to guide teams work Helps teams understand information and business messages by actively seeking out opinions and asking questions Uses a combination of channels and technology to communicate, ensuring timely, clear and open communication with colleagues Seeks the best solution for M&S by proactively collaborating with colleagues from across the business Key Relationships and Stakeholders Customers Colleagues Store Leadership Regional Leadership BIG Everyone's welcome We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
Apr 08, 2026
Full time
As a Team Manager in Food, you'll be responsible for leading a team on the shop floor to deliver exceptional availability, 5 star service, and commercial results. This is not a back office role. It's a frontline leadership position in one of the most competitive retailers in the UK. You'll need to be commercially sharp, operationally resilient, and relentless in your standards. Whether you're managing stock, coaching your team, or solving problems, you'll move with purpose and lead by example. This is your chance to step into a high impact role and help shape the future of M&S Food as we push the boundaries in our transformation. Lead and coach a team to deliver consistently under pressure. You'll set the pace, build capability, and hold the line on standards. From sales and standards to availability and team performance, you'll make things happen and take accountability when things don't go to plan. Work across departments to deliver a seamless customer experience. You'll need to collaborate fast, fix problems early, leading with pace and purpose. Drive commercial performance. You'll understand the numbers, translate them into action, and help your team stay laser focused on what matters. Take Your Marks and apply today. Purpose Support the growth and profitability of the store through the implementation of the retail plan and delivery of the KPI measures for their area of accountability Role model great customer service and ensures the delivery of a customer focused service proposition through the team that delights our customers Recruit, and develop great talent and capability within the customer assistant team supporting the succession requirements of the store and region Ensure colleagues understand and are motivated to deliver their part Support the store to trade safely and legally, protecting Customers, Colleagues and the M&S brand Supports the delivery of an inspirational, improved and consistent visual customer journey instore which inspires our customers to shop and buy more often Key Accountabilities Drive profitability and sales for their area through supporting the delivery of the Retail Plan and Store KPI's Supports the delivery and embedding of the business transformation plan and change initiatives for their area Delivers great standards and service by setting clear expectations with store colleagues Create the right culture, role modelling new digital ways of working and leadership behaviours Create a multiskilled team, coaching and training the team to fully utilise all the tools available to serve and sell well Deliver brilliant basics through the team Seeks customer feedback and takes action to deliver improvement Uses data and insight to improve customer instore experience, improve the operation and drive performance Support the delivery of Plan A Regularly review individual performance through quality conversations, managing underperformance where required and celebrating success Recruit for the team, ensuring new starters have a brilliant onboarding experience Deliver all line management activities in line with company process and policy Build an active working partnership with BIG, provide feedback and support the development of BIG reps Deliver operational excellence to maximise product availability, minimise stock and cash loss Ensure process and task is delivered in line with business expectation and operating standards allocating resource accordingly Maintain a safe and legal store environment Supports visual merchandising updates across all launches, events and campaigns Technical Skills/ Experience Ability to lead a team to deliver excellent customer service and KPI's across the store Create the right culture, role modelling new digital ways of working and leadership behaviours Has a good understanding and up to date knowledge of commercial, visual, operational and people processes and systems Uses all available data and MI to identify commercial, visual, cost savings & customer opportunities to increase profit Good working knowledge of VM principles Good level of digital capability and an understanding and use of all systems Good knowledge of the legal requirements across their area of accountability and the store Knowledge of our people policies and managing performance within a team The ability to have difficult conversations with effective resolutions with colleagues Good communicator and listener who will inspire, share their knowledge and best practices with others Ability to plan and review across the week and the month Ability to deliver under pressure demonstrating resilience Ability to build and maintain relationships with key stakeholders across the store and region Demonstrates flexibility and adaptability to change, and the ability to lead teams through change with a growth mindset Key Leadership Capabilities Successfully embeds change for lasting commercial impact and results Addresses beliefs and mindsets around resistance to change and supports colleagues in adapting Takes ownership and accountability for the success of their team Spends time coaching colleagues to accelerate performance and personal growth Recognises high performance and supports poor performers to improve Shows colleagues why they matter to M&S, their part to play in delivering the plan and what the results of their work are Uses customer feedback and market trends to guide teams work Helps teams understand information and business messages by actively seeking out opinions and asking questions Uses a combination of channels and technology to communicate, ensuring timely, clear and open communication with colleagues Seeks the best solution for M&S by proactively collaborating with colleagues from across the business Key Relationships and Stakeholders Customers Colleagues Store Leadership Regional Leadership BIG Everyone's welcome We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
Closing date: 30-04-2026 Customer Team Member Location: Main Street, Daliburgh, South Uist, Scotland, HS8 5SS Pay: £13.04 per hour Contract: 16 hours per week + regular overtime, permanent contract, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can apply for this role using your mobile device (no CV needed!) We're looking for Customer Team Members to join our team at Co-op. When you join Co-op, you'll get amazing benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Member, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to provide them with great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll put customers first in everything you do: responding to queries, championing Co-op products and Membership, and doing all you can to deliver a great shopping experience Work together to make everyone's day better - supporting your store colleagues to solve problems for customers and members Make sure the store safe and legal - keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be Help introduce new products and services - make changes feel natural, sharing experiences with your colleagues so everyone learns together Support your local community - get involved in all kinds of activities and events! This job would suit people who have A genuine care for the needs of customers and members Great people skills, with the ability to build positive relationships with customers and colleagues A positive approach to change and problem solving The flexibility to work a range of different shifts Why Co-op? 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Stream- a money management app giving you access to a percentage of your pay as you earn it 31 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Full, paid training and dedicated support for your personal development and career progression Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion We reserve the right to remove a vacancy before the scheduled closing date.
Apr 08, 2026
Full time
Closing date: 30-04-2026 Customer Team Member Location: Main Street, Daliburgh, South Uist, Scotland, HS8 5SS Pay: £13.04 per hour Contract: 16 hours per week + regular overtime, permanent contract, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can apply for this role using your mobile device (no CV needed!) We're looking for Customer Team Members to join our team at Co-op. When you join Co-op, you'll get amazing benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Member, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to provide them with great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll put customers first in everything you do: responding to queries, championing Co-op products and Membership, and doing all you can to deliver a great shopping experience Work together to make everyone's day better - supporting your store colleagues to solve problems for customers and members Make sure the store safe and legal - keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be Help introduce new products and services - make changes feel natural, sharing experiences with your colleagues so everyone learns together Support your local community - get involved in all kinds of activities and events! This job would suit people who have A genuine care for the needs of customers and members Great people skills, with the ability to build positive relationships with customers and colleagues A positive approach to change and problem solving The flexibility to work a range of different shifts Why Co-op? 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Stream- a money management app giving you access to a percentage of your pay as you earn it 31 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Full, paid training and dedicated support for your personal development and career progression Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion We reserve the right to remove a vacancy before the scheduled closing date.
Closing date: 30-04-2026 Customer Team Member Location: Main Street, Broadford, Isle of Skye, Scotland, IV49 9AE Pay: £13.04 per hour Contract: 39 hours per week + regular overtime, 6 month seasonal temporary contract, full time Working pattern: 6am to 2pm or 10am to 6pm, including weekends. Role will also include working in our in-store bakery Full, paid training provided You can apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to apply for this role as it may involve either, working before 6am or after 10pm, or some other business-related needs. We're looking for Customer Team Members to join our team at Co-op. When you join Co-op, you'll get amazing benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Member, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to provide them with great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll put customers first in everything you do: responding to queries, championing Co-op products and Membership, working in our in-store bakery and doing all you can to deliver a great shopping experience Work together to make everyone's day better - supporting your store colleagues to solve problems for customers and members Make sure the store safe and legal - keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be Help introduce new products and services - make changes feel natural, sharing experiences with your colleagues so everyone learns together Support your local community - get involved in all kinds of activities and events! This job would suit people who have A genuine care for the needs of customers and members Great people skills, with the ability to build positive relationships with customers and colleagues A positive approach to change and problem solving The flexibility to work a range of different shifts Why Co-op? 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Stream- a money management app giving you access to a percentage of your pay as you earn it 31 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Full, paid training and dedicated support for your personal development and career progression Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Apr 08, 2026
Full time
Closing date: 30-04-2026 Customer Team Member Location: Main Street, Broadford, Isle of Skye, Scotland, IV49 9AE Pay: £13.04 per hour Contract: 39 hours per week + regular overtime, 6 month seasonal temporary contract, full time Working pattern: 6am to 2pm or 10am to 6pm, including weekends. Role will also include working in our in-store bakery Full, paid training provided You can apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to apply for this role as it may involve either, working before 6am or after 10pm, or some other business-related needs. We're looking for Customer Team Members to join our team at Co-op. When you join Co-op, you'll get amazing benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Member, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to provide them with great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll put customers first in everything you do: responding to queries, championing Co-op products and Membership, working in our in-store bakery and doing all you can to deliver a great shopping experience Work together to make everyone's day better - supporting your store colleagues to solve problems for customers and members Make sure the store safe and legal - keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be Help introduce new products and services - make changes feel natural, sharing experiences with your colleagues so everyone learns together Support your local community - get involved in all kinds of activities and events! This job would suit people who have A genuine care for the needs of customers and members Great people skills, with the ability to build positive relationships with customers and colleagues A positive approach to change and problem solving The flexibility to work a range of different shifts Why Co-op? 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Stream- a money management app giving you access to a percentage of your pay as you earn it 31 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Full, paid training and dedicated support for your personal development and career progression Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Overview Offshore Drilling - Recruitment Consultant - FANTASTIC ROLE FOR A BLUE COLLAR/M&E/ENGINEERING RECRUITMENT BACKGROUND SEEKING A HIGH GP SECTOR. Specialists in Undersea Offshore Projects are seeking a Recruitment Consultant with a background in contract recruitment to join their growing team of consultants. A warm desk opportunity - You will be managing a niche desk focused on the supply of Offshore Drilling personnel (Drilling Supervisors, Drillers, Assistant Drillers, Drilling Engineering's and AB Roustabouts etc) to the International Offshore Marine sector (Drill Ships, Oil Rigs, Barges, OSV/Offshore Support Vessels, etc.). Servicing an offshore portfolio of high-profile projects from the Renewables, Telecommunications, Oil & Gas, Salvage, and Oceanographic sectors. Great opportunity for a Recruitment Consultant to join a company that firmly believes in long-lasting relationships over short term wins which drives their core company values. £25,000 to £30,000 (doe) + 20% Commission on all billings (NO THRESHOLD) + Career Progression to Associate Director + Structured training and development program. Join an innovative, versatile and personalised recruitment solution for the ever-increasing gap in the energy market. We have consistently delivered high-quality engineers, marine, and project crew for a global client list. Our dedicated teams are available 24/7, globally, we operate within your business hours, with teams of specialists ready to provide you with contract, permanent or head-hunting services. I don't advertise all the recruitment roles I am working on, so the best way to hear more about the opportunities I have at present is to speak with me or one of the team directly. See latest jobs. We are only able to respond to Candidates who have Recruitment Industry Experience. If you have not heard from us within one week, please assume you have not been selected for an interview. Rec2 Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Rec2 Recruitment specifically focuses on the placement of experienced Recruitment Professionals into the Built Environment, Engineering, and Energy sectors conversation. This vacancy is for a permanent, full-time role based in the UK. Applicants must have independent legal authorisation to live and work in the UK. I don't advertise all the recruitment roles I am working on, so the best way to hear more about the opportunities I have at present is to speak with me or one of the team directly. See latest jobs. REC2 Recruitment is affiliated with a specialist job board and information resource dedicated to the Recruitment Industry. We focus exclusively on the R2R, Rec2Rec, and Recruitment to Recruitment sectors, helping experienced Recruitment Professionals apply for recruitment jobs across the UK.
Apr 08, 2026
Full time
Overview Offshore Drilling - Recruitment Consultant - FANTASTIC ROLE FOR A BLUE COLLAR/M&E/ENGINEERING RECRUITMENT BACKGROUND SEEKING A HIGH GP SECTOR. Specialists in Undersea Offshore Projects are seeking a Recruitment Consultant with a background in contract recruitment to join their growing team of consultants. A warm desk opportunity - You will be managing a niche desk focused on the supply of Offshore Drilling personnel (Drilling Supervisors, Drillers, Assistant Drillers, Drilling Engineering's and AB Roustabouts etc) to the International Offshore Marine sector (Drill Ships, Oil Rigs, Barges, OSV/Offshore Support Vessels, etc.). Servicing an offshore portfolio of high-profile projects from the Renewables, Telecommunications, Oil & Gas, Salvage, and Oceanographic sectors. Great opportunity for a Recruitment Consultant to join a company that firmly believes in long-lasting relationships over short term wins which drives their core company values. £25,000 to £30,000 (doe) + 20% Commission on all billings (NO THRESHOLD) + Career Progression to Associate Director + Structured training and development program. Join an innovative, versatile and personalised recruitment solution for the ever-increasing gap in the energy market. We have consistently delivered high-quality engineers, marine, and project crew for a global client list. Our dedicated teams are available 24/7, globally, we operate within your business hours, with teams of specialists ready to provide you with contract, permanent or head-hunting services. I don't advertise all the recruitment roles I am working on, so the best way to hear more about the opportunities I have at present is to speak with me or one of the team directly. See latest jobs. We are only able to respond to Candidates who have Recruitment Industry Experience. If you have not heard from us within one week, please assume you have not been selected for an interview. Rec2 Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Rec2 Recruitment specifically focuses on the placement of experienced Recruitment Professionals into the Built Environment, Engineering, and Energy sectors conversation. This vacancy is for a permanent, full-time role based in the UK. Applicants must have independent legal authorisation to live and work in the UK. I don't advertise all the recruitment roles I am working on, so the best way to hear more about the opportunities I have at present is to speak with me or one of the team directly. See latest jobs. REC2 Recruitment is affiliated with a specialist job board and information resource dedicated to the Recruitment Industry. We focus exclusively on the R2R, Rec2Rec, and Recruitment to Recruitment sectors, helping experienced Recruitment Professionals apply for recruitment jobs across the UK.
As a Team Manager in Food, you'll be responsible for leading a team on the shop floor to deliver exceptional availability, 5 star service, and commercial results. This is not a back office role. It's a frontline leadership position in one of the most competitive retailers in the UK. You'll need to be commercially sharp, operationally resilient, and relentless in your standards. Whether you're managing stock, coaching your team, or solving problems, you'll move with purpose and lead by example. This is your chance to step into a high impact role and help shape the future of M&S Food as we push the boundaries in our transformation. Lead and coach a team to deliver consistently under pressure. You'll set the pace, build capability, and hold the line on standards. From sales and standards to availability and team performance, you'll make things happen and take accountability when things don't go to plan. Work across departments to deliver a seamless customer experience. You'll need to collaborate fast, fix problems early, leading with pace and purpose. Drive commercial performance. You'll understand the numbers, translate them into action, and help your team stay laser focused on what matters. Take Your Marks and apply today. Purpose Support the growth and profitability of the store through the implementation of the retail plan and delivery of the KPI measures for their area of accountability Role model great customer service and ensures the delivery of a customer focused service proposition through the team that delights our customers Recruit, and develop great talent and capability within the customer assistant team supporting the succession requirements of the store and region Ensure colleagues understand and are motivated to deliver their part Support the store to trade safely and legally, protecting Customers, Colleagues and the M&S brand Supports the delivery of an inspirational, improved and consistent visual customer journey instore which inspires our customers to shop and buy more often Key Accountabilities Drive profitability and sales for their area through supporting the delivery of the Retail Plan and Store KPI's Supports the delivery and embedding of the business transformation plan and change initiatives for their area Delivers great standards and service by setting clear expectations with store colleagues Create the right culture, role modelling new digital ways of working and leadership behaviours Create a multiskilled team, coaching and training the team to fully utilise all the tools available to serve and sell well Deliver brilliant basics through the team Seeks customer feedback and takes action to deliver improvement Uses data and insight to improve customer instore experience, improve the operation and drive performance Support the delivery of Plan A Regularly review individual performance through quality conversations, managing underperformance where required and celebrating success Recruit for the team, ensuring new starters have a brilliant onboarding experience Deliver all line management activities in line with company process and policy Build an active working partnership with BIG, provide feedback and support the development of BIG reps Deliver operational excellence to maximise product availability, minimise stock and cash loss Ensure process and task is delivered in line with business expectation and operating standards allocating resource accordingly Maintain a safe and legal store environment Supports visual merchandising updates across all launches, events and campaigns Technical Skills/ Experience Ability to lead a team to deliver excellent customer service and KPI's across the store Create the right culture, role modelling new digital ways of working and leadership behaviours Has a good understanding and up to date knowledge of commercial, visual, operational and people processes and systems Uses all available data and MI to identify commercial, visual, cost savings & customer opportunities to increase profit Good working knowledge of VM principles Good level of digital capability and an understanding and use of all systems Good knowledge of the legal requirements across their area of accountability and the store Knowledge of our people policies and managing performance within a team The ability to have difficult conversations with effective resolutions with colleagues Good communicator and listener who will inspire, share their knowledge and best practices with others Ability to plan and review across the week and the month Ability to deliver under pressure demonstrating resilience Ability to build and maintain relationships with key stakeholders across the store and region Demonstrates flexibility and adaptability to change, and the ability to lead teams through change with a growth mindset Key Leadership Capabilities Successfully embeds change for lasting commercial impact and results Addresses beliefs and mindsets around resistance to change and supports colleagues in adapting Takes ownership and accountability for the success of their team Spends time coaching colleagues to accelerate performance and personal growth Recognises high performance and supports poor performers to improve Shows colleagues why they matter to M&S, their part to play in delivering the plan and what the results of their work are Uses customer feedback and market trends to guide teams work Helps teams understand information and business messages by actively seeking out opinions and asking questions Uses a combination of channels and technology to communicate, ensuring timely, clear and open communication with colleagues Seeks the best solution for M&S by proactively collaborating with colleagues from across the business Key Relationships and Stakeholders Customers Colleagues Store Leadership Regional Leadership BIG Everyone's welcome We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
Apr 08, 2026
Full time
As a Team Manager in Food, you'll be responsible for leading a team on the shop floor to deliver exceptional availability, 5 star service, and commercial results. This is not a back office role. It's a frontline leadership position in one of the most competitive retailers in the UK. You'll need to be commercially sharp, operationally resilient, and relentless in your standards. Whether you're managing stock, coaching your team, or solving problems, you'll move with purpose and lead by example. This is your chance to step into a high impact role and help shape the future of M&S Food as we push the boundaries in our transformation. Lead and coach a team to deliver consistently under pressure. You'll set the pace, build capability, and hold the line on standards. From sales and standards to availability and team performance, you'll make things happen and take accountability when things don't go to plan. Work across departments to deliver a seamless customer experience. You'll need to collaborate fast, fix problems early, leading with pace and purpose. Drive commercial performance. You'll understand the numbers, translate them into action, and help your team stay laser focused on what matters. Take Your Marks and apply today. Purpose Support the growth and profitability of the store through the implementation of the retail plan and delivery of the KPI measures for their area of accountability Role model great customer service and ensures the delivery of a customer focused service proposition through the team that delights our customers Recruit, and develop great talent and capability within the customer assistant team supporting the succession requirements of the store and region Ensure colleagues understand and are motivated to deliver their part Support the store to trade safely and legally, protecting Customers, Colleagues and the M&S brand Supports the delivery of an inspirational, improved and consistent visual customer journey instore which inspires our customers to shop and buy more often Key Accountabilities Drive profitability and sales for their area through supporting the delivery of the Retail Plan and Store KPI's Supports the delivery and embedding of the business transformation plan and change initiatives for their area Delivers great standards and service by setting clear expectations with store colleagues Create the right culture, role modelling new digital ways of working and leadership behaviours Create a multiskilled team, coaching and training the team to fully utilise all the tools available to serve and sell well Deliver brilliant basics through the team Seeks customer feedback and takes action to deliver improvement Uses data and insight to improve customer instore experience, improve the operation and drive performance Support the delivery of Plan A Regularly review individual performance through quality conversations, managing underperformance where required and celebrating success Recruit for the team, ensuring new starters have a brilliant onboarding experience Deliver all line management activities in line with company process and policy Build an active working partnership with BIG, provide feedback and support the development of BIG reps Deliver operational excellence to maximise product availability, minimise stock and cash loss Ensure process and task is delivered in line with business expectation and operating standards allocating resource accordingly Maintain a safe and legal store environment Supports visual merchandising updates across all launches, events and campaigns Technical Skills/ Experience Ability to lead a team to deliver excellent customer service and KPI's across the store Create the right culture, role modelling new digital ways of working and leadership behaviours Has a good understanding and up to date knowledge of commercial, visual, operational and people processes and systems Uses all available data and MI to identify commercial, visual, cost savings & customer opportunities to increase profit Good working knowledge of VM principles Good level of digital capability and an understanding and use of all systems Good knowledge of the legal requirements across their area of accountability and the store Knowledge of our people policies and managing performance within a team The ability to have difficult conversations with effective resolutions with colleagues Good communicator and listener who will inspire, share their knowledge and best practices with others Ability to plan and review across the week and the month Ability to deliver under pressure demonstrating resilience Ability to build and maintain relationships with key stakeholders across the store and region Demonstrates flexibility and adaptability to change, and the ability to lead teams through change with a growth mindset Key Leadership Capabilities Successfully embeds change for lasting commercial impact and results Addresses beliefs and mindsets around resistance to change and supports colleagues in adapting Takes ownership and accountability for the success of their team Spends time coaching colleagues to accelerate performance and personal growth Recognises high performance and supports poor performers to improve Shows colleagues why they matter to M&S, their part to play in delivering the plan and what the results of their work are Uses customer feedback and market trends to guide teams work Helps teams understand information and business messages by actively seeking out opinions and asking questions Uses a combination of channels and technology to communicate, ensuring timely, clear and open communication with colleagues Seeks the best solution for M&S by proactively collaborating with colleagues from across the business Key Relationships and Stakeholders Customers Colleagues Store Leadership Regional Leadership BIG Everyone's welcome We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
Technical Assistant - Tewkesbury Salary: £35,148 per annum Hours: 40 hours per week, Monday to Friday 0700 - 15.30 Benefits Personal Pension Scheme with generous company contribution (via Aviva) Salary Sacrifice Pension Option available to most employees Refer a Friend Scheme - earn generous referral payments Employee Discount on products, with home delivery available on local routes Health & Wellbeing Support including cashback on medical, dental and optical costs, GP access, and discounted gym membership Cycle to Work Scheme - save up to 40% on bikes and accessories Regular Social Events including team activities, family fun days, and seasonal events We are looking for a motivated Technical Assistant to join a busy and supportive technical team in Tewkesbury. This is a hands-on role within a fast-paced food manufacturing environment, offering excellent exposure to audits, investigations, quality systems, and continuous improvement projects. If you are organised, detail-focused, and passionate about food safety and quality, this is a fantastic opportunity to develop your technical career. Key Responsibilities Support the Technical Manager with quality control and food safety programmes Monitor production compliance with quality and legal standards Assist with internal and external audits and site accreditation requirements Investigate non-conformances and support root cause analysis Manage customer complaints and track quality KPIs Participate in traceability exercises and mock recalls Ensure equipment calibration and accurate record keeping Liaise with suppliers, contractors, and internal departments Promote good manufacturing practice (GMP) and site standards Identify opportunities for continuous improvement About You Experience in a technical or quality role within food manufacturing, dairy, or production Understanding of food safety standards such as HACCP or BRCGS Strong organisational and time management skills Confident using Microsoft Office (Excel, Word, PowerPoint) Excellent attention to detail and problem-solving ability Positive, proactive attitude with strong communication skills Able to work independently and as part of a team Why Apply Excellent opportunity to develop within a technical / quality function Varied, hands-on role where your input makes a real difference Supportive team environment Stable Monday to Friday working pattern Apply now to take the next step in your technical or quality career by sending your cv in confidence. COM1
Apr 08, 2026
Full time
Technical Assistant - Tewkesbury Salary: £35,148 per annum Hours: 40 hours per week, Monday to Friday 0700 - 15.30 Benefits Personal Pension Scheme with generous company contribution (via Aviva) Salary Sacrifice Pension Option available to most employees Refer a Friend Scheme - earn generous referral payments Employee Discount on products, with home delivery available on local routes Health & Wellbeing Support including cashback on medical, dental and optical costs, GP access, and discounted gym membership Cycle to Work Scheme - save up to 40% on bikes and accessories Regular Social Events including team activities, family fun days, and seasonal events We are looking for a motivated Technical Assistant to join a busy and supportive technical team in Tewkesbury. This is a hands-on role within a fast-paced food manufacturing environment, offering excellent exposure to audits, investigations, quality systems, and continuous improvement projects. If you are organised, detail-focused, and passionate about food safety and quality, this is a fantastic opportunity to develop your technical career. Key Responsibilities Support the Technical Manager with quality control and food safety programmes Monitor production compliance with quality and legal standards Assist with internal and external audits and site accreditation requirements Investigate non-conformances and support root cause analysis Manage customer complaints and track quality KPIs Participate in traceability exercises and mock recalls Ensure equipment calibration and accurate record keeping Liaise with suppliers, contractors, and internal departments Promote good manufacturing practice (GMP) and site standards Identify opportunities for continuous improvement About You Experience in a technical or quality role within food manufacturing, dairy, or production Understanding of food safety standards such as HACCP or BRCGS Strong organisational and time management skills Confident using Microsoft Office (Excel, Word, PowerPoint) Excellent attention to detail and problem-solving ability Positive, proactive attitude with strong communication skills Able to work independently and as part of a team Why Apply Excellent opportunity to develop within a technical / quality function Varied, hands-on role where your input makes a real difference Supportive team environment Stable Monday to Friday working pattern Apply now to take the next step in your technical or quality career by sending your cv in confidence. COM1
Closing date: 15-04-2026 Customer Team Member Location: Station Road , Mallaig, PH41 4PY Pay: £13.04 per hour Contract: 16 hours per week + regular overtime, permanent contract, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can apply for this role using your mobile device (no CV needed!) We're looking for Customer Team Members to join our team at Co-op. When you join Co-op, you'll get amazing benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Member, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to provide them with great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll put customers first in everything you do: responding to queries, championing Co-op products and Membership, and doing all you can to deliver a great shopping experience Work together to make everyone's day better - supporting your store colleagues to solve problems for customers and members Make sure the store safe and legal - keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be Help introduce new products and services - make changes feel natural, sharing experiences with your colleagues so everyone learns together Support your local community - get involved in all kinds of activities and events! This job would suit people who have A genuine care for the needs of customers and members Great people skills, with the ability to build positive relationships with customers and colleagues A positive approach to change and problem solving The flexibility to work a range of different shifts Why Co-op? 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Stream- a money management app giving you access to a percentage of your pay as you earn it 31 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Full, paid training and dedicated support for your personal development and career progression Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Apr 08, 2026
Full time
Closing date: 15-04-2026 Customer Team Member Location: Station Road , Mallaig, PH41 4PY Pay: £13.04 per hour Contract: 16 hours per week + regular overtime, permanent contract, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can apply for this role using your mobile device (no CV needed!) We're looking for Customer Team Members to join our team at Co-op. When you join Co-op, you'll get amazing benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Member, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to provide them with great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll put customers first in everything you do: responding to queries, championing Co-op products and Membership, and doing all you can to deliver a great shopping experience Work together to make everyone's day better - supporting your store colleagues to solve problems for customers and members Make sure the store safe and legal - keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be Help introduce new products and services - make changes feel natural, sharing experiences with your colleagues so everyone learns together Support your local community - get involved in all kinds of activities and events! This job would suit people who have A genuine care for the needs of customers and members Great people skills, with the ability to build positive relationships with customers and colleagues A positive approach to change and problem solving The flexibility to work a range of different shifts Why Co-op? 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Stream- a money management app giving you access to a percentage of your pay as you earn it 31 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Full, paid training and dedicated support for your personal development and career progression Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
As a Team Manager in Food, you'll be responsible for leading a team on the shop floor to deliver exceptional availability, 5 star service, and commercial results. This is not a back office role. It's a frontline leadership position in one of the most competitive retailers in the UK. You'll need to be commercially sharp, operationally resilient, and relentless in your standards. Whether you're managing stock, coaching your team, or solving problems, you'll move with purpose and lead by example. This is your chance to step into a high impact role and help shape the future of M&S Food as we push the boundaries in our transformation. Lead and coach a team to deliver consistently under pressure. You'll set the pace, build capability, and hold the line on standards. From sales and standards to availability and team performance, you'll make things happen and take accountability when things don't go to plan. Work across departments to deliver a seamless customer experience. You'll need to collaborate fast, fix problems early, leading with pace and purpose. Drive commercial performance. You'll understand the numbers, translate them into action, and help your team stay laser focused on what matters. Take Your Marks and apply today. Purpose Support the growth and profitability of the store through the implementation of the retail plan and delivery of the KPI measures for their area of accountability Role model great customer service and ensures the delivery of a customer focused service proposition through the team that delights our customers Recruit, and develop great talent and capability within the customer assistant team supporting the succession requirements of the store and region Ensure colleagues understand and are motivated to deliver their part Support the store to trade safely and legally, protecting Customers, Colleagues and the M&S brand Supports the delivery of an inspirational, improved and consistent visual customer journey instore which inspires our customers to shop and buy more often Key Accountabilities Drive profitability and sales for their area through supporting the delivery of the Retail Plan and Store KPI's Supports the delivery and embedding of the business transformation plan and change initiatives for their area Delivers great standards and service by setting clear expectations with store colleagues Create the right culture, role modelling new digital ways of working and leadership behaviours Create a multiskilled team, coaching and training the team to fully utilise all the tools available to serve and sell well Deliver brilliant basics through the team Seeks customer feedback and takes action to deliver improvement Uses data and insight to improve customer instore experience, improve the operation and drive performance Support the delivery of Plan A Regularly review individual performance through quality conversations, managing underperformance where required and celebrating success Recruit for the team, ensuring new starters have a brilliant onboarding experience Deliver all line management activities in line with company process and policy Build an active working partnership with BIG, provide feedback and support the development of BIG reps Deliver operational excellence to maximise product availability, minimise stock and cash loss Ensure process and task is delivered in line with business expectation and operating standards allocating resource accordingly Maintain a safe and legal store environment Supports visual merchandising updates across all launches, events and campaigns Technical Skills/ Experience Ability to lead a team to deliver excellent customer service and KPI's across the store Create the right culture, role modelling new digital ways of working and leadership behaviours Has a good understanding and up to date knowledge of commercial, visual, operational and people processes and systems Uses all available data and MI to identify commercial, visual, cost savings & customer opportunities to increase profit Good working knowledge of VM principles Good level of digital capability and an understanding and use of all systems Good knowledge of the legal requirements across their area of accountability and the store Knowledge of our people policies and managing performance within a team The ability to have difficult conversations with effective resolutions with colleagues Good communicator and listener who will inspire, share their knowledge and best practices with others Ability to plan and review across the week and the month Ability to deliver under pressure demonstrating resilience Ability to build and maintain relationships with key stakeholders across the store and region Demonstrates flexibility and adaptability to change, and the ability to lead teams through change with a growth mindset Key Leadership Capabilities Successfully embeds change for lasting commercial impact and results Addresses beliefs and mindsets around resistance to change and supports colleagues in adapting Takes ownership and accountability for the success of their team Spends time coaching colleagues to accelerate performance and personal growth Recognises high performance and supports poor performers to improve Shows colleagues why they matter to M&S, their part to play in delivering the plan and what the results of their work are Uses customer feedback and market trends to guide teams work Helps teams understand information and business messages by actively seeking out opinions and asking questions Uses a combination of channels and technology to communicate, ensuring timely, clear and open communication with colleagues Seeks the best solution for M&S by proactively collaborating with colleagues from across the business Key Relationships and Stakeholders Customers Colleagues Store Leadership Regional Leadership BIG Everyone's welcome We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
Apr 08, 2026
Full time
As a Team Manager in Food, you'll be responsible for leading a team on the shop floor to deliver exceptional availability, 5 star service, and commercial results. This is not a back office role. It's a frontline leadership position in one of the most competitive retailers in the UK. You'll need to be commercially sharp, operationally resilient, and relentless in your standards. Whether you're managing stock, coaching your team, or solving problems, you'll move with purpose and lead by example. This is your chance to step into a high impact role and help shape the future of M&S Food as we push the boundaries in our transformation. Lead and coach a team to deliver consistently under pressure. You'll set the pace, build capability, and hold the line on standards. From sales and standards to availability and team performance, you'll make things happen and take accountability when things don't go to plan. Work across departments to deliver a seamless customer experience. You'll need to collaborate fast, fix problems early, leading with pace and purpose. Drive commercial performance. You'll understand the numbers, translate them into action, and help your team stay laser focused on what matters. Take Your Marks and apply today. Purpose Support the growth and profitability of the store through the implementation of the retail plan and delivery of the KPI measures for their area of accountability Role model great customer service and ensures the delivery of a customer focused service proposition through the team that delights our customers Recruit, and develop great talent and capability within the customer assistant team supporting the succession requirements of the store and region Ensure colleagues understand and are motivated to deliver their part Support the store to trade safely and legally, protecting Customers, Colleagues and the M&S brand Supports the delivery of an inspirational, improved and consistent visual customer journey instore which inspires our customers to shop and buy more often Key Accountabilities Drive profitability and sales for their area through supporting the delivery of the Retail Plan and Store KPI's Supports the delivery and embedding of the business transformation plan and change initiatives for their area Delivers great standards and service by setting clear expectations with store colleagues Create the right culture, role modelling new digital ways of working and leadership behaviours Create a multiskilled team, coaching and training the team to fully utilise all the tools available to serve and sell well Deliver brilliant basics through the team Seeks customer feedback and takes action to deliver improvement Uses data and insight to improve customer instore experience, improve the operation and drive performance Support the delivery of Plan A Regularly review individual performance through quality conversations, managing underperformance where required and celebrating success Recruit for the team, ensuring new starters have a brilliant onboarding experience Deliver all line management activities in line with company process and policy Build an active working partnership with BIG, provide feedback and support the development of BIG reps Deliver operational excellence to maximise product availability, minimise stock and cash loss Ensure process and task is delivered in line with business expectation and operating standards allocating resource accordingly Maintain a safe and legal store environment Supports visual merchandising updates across all launches, events and campaigns Technical Skills/ Experience Ability to lead a team to deliver excellent customer service and KPI's across the store Create the right culture, role modelling new digital ways of working and leadership behaviours Has a good understanding and up to date knowledge of commercial, visual, operational and people processes and systems Uses all available data and MI to identify commercial, visual, cost savings & customer opportunities to increase profit Good working knowledge of VM principles Good level of digital capability and an understanding and use of all systems Good knowledge of the legal requirements across their area of accountability and the store Knowledge of our people policies and managing performance within a team The ability to have difficult conversations with effective resolutions with colleagues Good communicator and listener who will inspire, share their knowledge and best practices with others Ability to plan and review across the week and the month Ability to deliver under pressure demonstrating resilience Ability to build and maintain relationships with key stakeholders across the store and region Demonstrates flexibility and adaptability to change, and the ability to lead teams through change with a growth mindset Key Leadership Capabilities Successfully embeds change for lasting commercial impact and results Addresses beliefs and mindsets around resistance to change and supports colleagues in adapting Takes ownership and accountability for the success of their team Spends time coaching colleagues to accelerate performance and personal growth Recognises high performance and supports poor performers to improve Shows colleagues why they matter to M&S, their part to play in delivering the plan and what the results of their work are Uses customer feedback and market trends to guide teams work Helps teams understand information and business messages by actively seeking out opinions and asking questions Uses a combination of channels and technology to communicate, ensuring timely, clear and open communication with colleagues Seeks the best solution for M&S by proactively collaborating with colleagues from across the business Key Relationships and Stakeholders Customers Colleagues Store Leadership Regional Leadership BIG Everyone's welcome We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
Trainee Legal PA - Boutique Litigation Law Firm Location: Central London Contract: (permanent) Salary: up to £30,000 About the Role We are recruiting on behalf of a highly regarded boutique litigation law firm for a brand-new Trainee Legal PA position. This is an exciting opportunity for someone who has already gained experience in a law firm environment and is now ready to step into a role with dedicated responsibility for supporting a set allocation of partners and fee earners. Responsibilities Providing direct administrative and legal support to allocated partners and fee earners. Managing case files, preparing bundles, and assisting with litigation processes. Drafting correspondence and maintaining accurate records. Coordinating diaries, meetings, and deadlines. Liaising with clients and external stakeholders in a professional manner. Candidate Profile Strong academic degree preferred Strong organisational skills and attention to detail. Ability to manage multiple tasks and deadlines in a fast-paced environment. Excellent communication skills, both written and verbal. A proactive and professional approach to supporting senior fee earners. Application Process: For further information and to apply, please submit your CV. Due to the high volume of applications, we are unable to respond to all enquiries. If you have not received a response within 72 hours, please assume you have not been shortlisted. We look forward to receiving your application! Ryder Reid Legal is a recruitment specialist. For almost thirty years, we've been connecting legal talent with many of the leading law firms in London and internationally. Follow our LinkedIn page for our latest vacancies. Due to the high volume of applications, we are not able to respond to all enquiries. If you have not received a response within 72 hours, please assume you have not been shortlisted at this stage; however, thank you for taking the time to apply. Ryder Reid Legal is a recruitment specialist. For over thirty years, we've been connecting legal talent with many of the leading law firms in London and internationally. Follow our LinkedIn page for the latest vacancies.
Apr 08, 2026
Full time
Trainee Legal PA - Boutique Litigation Law Firm Location: Central London Contract: (permanent) Salary: up to £30,000 About the Role We are recruiting on behalf of a highly regarded boutique litigation law firm for a brand-new Trainee Legal PA position. This is an exciting opportunity for someone who has already gained experience in a law firm environment and is now ready to step into a role with dedicated responsibility for supporting a set allocation of partners and fee earners. Responsibilities Providing direct administrative and legal support to allocated partners and fee earners. Managing case files, preparing bundles, and assisting with litigation processes. Drafting correspondence and maintaining accurate records. Coordinating diaries, meetings, and deadlines. Liaising with clients and external stakeholders in a professional manner. Candidate Profile Strong academic degree preferred Strong organisational skills and attention to detail. Ability to manage multiple tasks and deadlines in a fast-paced environment. Excellent communication skills, both written and verbal. A proactive and professional approach to supporting senior fee earners. Application Process: For further information and to apply, please submit your CV. Due to the high volume of applications, we are unable to respond to all enquiries. If you have not received a response within 72 hours, please assume you have not been shortlisted. We look forward to receiving your application! Ryder Reid Legal is a recruitment specialist. For almost thirty years, we've been connecting legal talent with many of the leading law firms in London and internationally. Follow our LinkedIn page for our latest vacancies. Due to the high volume of applications, we are not able to respond to all enquiries. If you have not received a response within 72 hours, please assume you have not been shortlisted at this stage; however, thank you for taking the time to apply. Ryder Reid Legal is a recruitment specialist. For over thirty years, we've been connecting legal talent with many of the leading law firms in London and internationally. Follow our LinkedIn page for the latest vacancies.
