We are looking for an interim Head of Legacies, In Memory and Supporter Care to play a vital role in strengthening the supporter experiences and relationships that help power our lifesaving work. This is a 12 month offering a rare opportunity to step into a leadership role where you ll help shape and deliver our Legacy, In Memory and Supporter Care programmes. You ll put insight, compassion and supporter needs at the heart of everything we do. You will lead a talented team to inspire people to give in meaningful ways, deepen their connection with our cause, and help us grow sustainable income that ensures we can be here for anyone who needs us. We're looking for someone who can drive our ambitious plans to grow our legacy income. Working collaboratively across teams and directorates, particularly Data, Finance and External Engagement, making sure our strategies are based on insight and are effective in communicating the need. With significant direct marketing experience, ideally across legacy and in memory fundraising, strong leadership capability and a passion for exceptional supporter care, you ll bring the expertise and energy needed to help us reach new audiences and build long lasting supporter relationships. If you re driven by purpose, motivated by insight and inspired by the chance to make a real difference, we d love you to join us. Contract terms: £55,000 - £60,000 per annum, plus benefits 12 month fixed term contract (maternity cover) Full time hours are 35 hours per week, but we are passionate about flexible working, talk to us about your preferences. Linked to our Ewell (Surrey) office In-person working: Meeting in person and working collaboratively are things we value. We work in person around 2 days or more per month What you'll do: Lead the delivery of Samaritans legacy and in-memory giving strategy Deliver excellent supporter experience, maximising the attraction and retention of our supporters Grow and sustain Samaritans legacy income in line with our fundraising strategy Encourage, explore and develop our supporter care approach to help improve our supporter experience and retention Build and manage strategic relationships with external agencies and suppliers Produce comprehensive campaign evaluations and make recommendations for continuous improvement Lead and develop a high-performing team through a culture of ambition and proactive performance management What you ll bring: A supporter led mindset and approach Demonstrable experience of delivering income growth from legacies and in-memory income streams Experience of understanding, using and reporting on data for marketing purposes Experience of using a range of marketing channels and approaches, including a strong understanding of different audience needs to maximise income generation Excellent people management skills with experience of leading a high performing team Strong understanding of budgeting, forecasting and financial reporting Skilled in strategic thinking and planning, with a creative approach to solving complex problems Confidence in negotiating and influencing at senior levels of the organisation Strong understanding of fundraising legislation For full Job Description and Person Specification click here Why Samaritans? At Samaritans, you ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives. We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported. You ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland. For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this. We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans. Criminal record check (DBS): We take safeguarding seriously at Samaritans and follow safe recruitment practices. As this role has direct contact with children and adults at risk, this role will require an Enhanced DBS check. At offer stage, as part of the conditional job offer, we will require the candidate to disclose in full, spent and unspent convictions by completing a declaration form. The declaration form will only be seen by those who need to see it as part of the recruitment process. Apply now If this sounds like the opportunity for you, please apply. You will be asked to answer some short application questions and to upload your CV. Please tell us about your experience leading and growing a fundraising programme, ideally in legacy and/or in-memory income streams. We re interested in examples of strategies you developed, how you applied insight to shape your approach and how you measured the outcomes you achieved. How do you ensure supporters receive a high quality, compassionate and consistent experience across their journey? Please describe a situation where you influenced senior stakeholders or collaborated across departments to deliver a fundraising or supporter engagement outcome. Please provide an example of how you have built, led and motivated a high performing team. Applications close: 09:00am on Monday 30th March 1st stage Interviews: w/c 6th April 2026 (online) Second stage interviews will be held in person, at our office in Ewell (Surrey) w/c 13th April At Samaritans, human connection is at the heart of everything we do. We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team. We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through.
Mar 17, 2026
Full time
We are looking for an interim Head of Legacies, In Memory and Supporter Care to play a vital role in strengthening the supporter experiences and relationships that help power our lifesaving work. This is a 12 month offering a rare opportunity to step into a leadership role where you ll help shape and deliver our Legacy, In Memory and Supporter Care programmes. You ll put insight, compassion and supporter needs at the heart of everything we do. You will lead a talented team to inspire people to give in meaningful ways, deepen their connection with our cause, and help us grow sustainable income that ensures we can be here for anyone who needs us. We're looking for someone who can drive our ambitious plans to grow our legacy income. Working collaboratively across teams and directorates, particularly Data, Finance and External Engagement, making sure our strategies are based on insight and are effective in communicating the need. With significant direct marketing experience, ideally across legacy and in memory fundraising, strong leadership capability and a passion for exceptional supporter care, you ll bring the expertise and energy needed to help us reach new audiences and build long lasting supporter relationships. If you re driven by purpose, motivated by insight and inspired by the chance to make a real difference, we d love you to join us. Contract terms: £55,000 - £60,000 per annum, plus benefits 12 month fixed term contract (maternity cover) Full time hours are 35 hours per week, but we are passionate about flexible working, talk to us about your preferences. Linked to our Ewell (Surrey) office In-person working: Meeting in person and working collaboratively are things we value. We work in person around 2 days or more per month What you'll do: Lead the delivery of Samaritans legacy and in-memory giving strategy Deliver excellent supporter experience, maximising the attraction and retention of our supporters Grow and sustain Samaritans legacy income in line with our fundraising strategy Encourage, explore and develop our supporter care approach to help improve our supporter experience and retention Build and manage strategic relationships with external agencies and suppliers Produce comprehensive campaign evaluations and make recommendations for continuous improvement Lead and develop a high-performing team through a culture of ambition and proactive performance management What you ll bring: A supporter led mindset and approach Demonstrable experience of delivering income growth from legacies and in-memory income streams Experience of understanding, using and reporting on data for marketing purposes Experience of using a range of marketing channels and approaches, including a strong understanding of different audience needs to maximise income generation Excellent people management skills with experience of leading a high performing team Strong understanding of budgeting, forecasting and financial reporting Skilled in strategic thinking and planning, with a creative approach to solving complex problems Confidence in negotiating and influencing at senior levels of the organisation Strong understanding of fundraising legislation For full Job Description and Person Specification click here Why Samaritans? At Samaritans, you ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives. We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported. You ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland. For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this. We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans. Criminal record check (DBS): We take safeguarding seriously at Samaritans and follow safe recruitment practices. As this role has direct contact with children and adults at risk, this role will require an Enhanced DBS check. At offer stage, as part of the conditional job offer, we will require the candidate to disclose in full, spent and unspent convictions by completing a declaration form. The declaration form will only be seen by those who need to see it as part of the recruitment process. Apply now If this sounds like the opportunity for you, please apply. You will be asked to answer some short application questions and to upload your CV. Please tell us about your experience leading and growing a fundraising programme, ideally in legacy and/or in-memory income streams. We re interested in examples of strategies you developed, how you applied insight to shape your approach and how you measured the outcomes you achieved. How do you ensure supporters receive a high quality, compassionate and consistent experience across their journey? Please describe a situation where you influenced senior stakeholders or collaborated across departments to deliver a fundraising or supporter engagement outcome. Please provide an example of how you have built, led and motivated a high performing team. Applications close: 09:00am on Monday 30th March 1st stage Interviews: w/c 6th April 2026 (online) Second stage interviews will be held in person, at our office in Ewell (Surrey) w/c 13th April At Samaritans, human connection is at the heart of everything we do. We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team. We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through.
Legacy and In Memory Marketing Manager £37,581 pa Woking, Surrey GU21 4LL / Hybrid Working ( minimum 40% in person collaboration per month) About the role We re excited to be recruiting a Legacy and In Memory Marketing Manager to help grow and deliver WWF-UK s legacy and in memory fundraising programme. This role will lead the planning and delivery of engaging multi-channel marketing activity that inspires supporters to consider leaving a gift in their will or giving in memory, helping to build long-term support for our mission. You ll manage a varied portfolio of campaigns across direct mail, digital, events and web, working closely with colleagues across fundraising, communications and data teams, as well as external agencies. Alongside delivering high-quality campaigns, you ll play an important role in strengthening supporter journeys, embedding best practice in legacy marketing and championing legacy and in memory giving across the organisation. This is a hands-on role suited to someone who enjoys combining creative thinking with strong planning, analysis and collaboration to deliver meaningful supporter engagement. Skills and experience You ll bring the skills and experience needed to succeed in this role, including: Essential Experience delivering legacy, in memory or individual giving marketing activity that supports supporter growth and retention Proven ability to manage multi-channel campaigns from planning through to delivery and evaluation Strong project management skills, with the ability to manage multiple deadlines and priorities Excellent written and verbal communication skills, with a supporter-focused approach Experience working with campaign data, reporting and insights to improve performance Budget management experience, including monitoring spend and processing invoices Ability to build strong relationships with internal stakeholders and external agencies Understanding of fundraising regulation, charity law and data protection requirements Desirable Experience working in legacy fundraising or long-term supporter engagement within the charity sector Knowledge of legacy and in memory supporter journeys and stewardship approaches Experience using CRM or campaign management systems Confidence representing an organisation externally or contributing to sector networks What we offer We believe in rewarding our team with more than just a salary. Here s what you can expect: Annual leave starting at 26 days a year pro-rated, rising one day each year to 31 days plus bank holidays Flexible working options, to support your work life balance 5% employer contribution to pension, rising to 10% with employee contribution Learning and development opportunities to help you grow Regular wellbeing initiatives to support your health and happiness. This is a UK based contract, and you are required to have the Right to Work in the UK. Unfortunately, we re unable to offer sponsorship and any offer of employment will be subject to evidence of your Right to Work in the UK. This role is hybrid with a minimum 40% of your contracted hours spent at our beautiful UK head office, the Living Planet Centre in Woking, Surrey, where you ll hot desk among trees and gardens. About WWF-UK We're a global conservation charity with millions of supporters and hundreds of projects around the world. At WWF-UK, we re bringing our world back to life. Protecting what s left isn t enough. We re racing to restore nature and prevent catastrophic climate change. And it s a race we can win with everyone s help. We re courageous, passionate, and driven by science. For more than 60 years we ve been at the forefront of global efforts to protect wildlife and the natural world. We work with integrity, collaboration and deep respect for those we partner with. How to apply Click the link to apply via our website. You ll be asked to complete an application form and upload your CV and a supporting statement that tells us why you ll be a great addition to WWF-UK. Our Diversity Promise to You At the heart of our mission is a simple truth: the planet needs everyone. That means you - in all your uniqueness, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or how you choose to express yourself. We don t do stereotypes. We work together with purpose, driven by passion and enhanced by respect, courage, and integrity. We pull together from all walks of life to fight for a better future, and we want you to feel supported every step of the way. We re proud to be a Disability Confident employer and are committed to creating an inclusive workplace where everyone feels they belong. We actively encourage applications from people of all backgrounds and identities. So, if there s anything we can do to make your application or interview experience more comfortable or accessible, just give our Talent Acquisition Team a shout via our website. Safeguarding Commitment Just as we celebrate diversity in all its forms, we are equally dedicated to creating a safe environment for every person we work with or encounter. Our commitment extends to children, adults at risk, and individuals experiencing any form of vulnerability, whether temporary or permanent. We proudly stand behind CAPSEAH (Common Approach to Protection from Sexual Exploitation, Sexual Abuse and Sexual Harassment) and put this commitment into action through clear policies, thorough training, and recruitment checks tailored to each role, which may include external vetting. If you ever have a concern, however big or small, know that there are confidential channels ready to support you at WWF-UK. We promise to respond promptly and with care, because protecting every individual is at the heart of everything we do.
Mar 12, 2026
Full time
Legacy and In Memory Marketing Manager £37,581 pa Woking, Surrey GU21 4LL / Hybrid Working ( minimum 40% in person collaboration per month) About the role We re excited to be recruiting a Legacy and In Memory Marketing Manager to help grow and deliver WWF-UK s legacy and in memory fundraising programme. This role will lead the planning and delivery of engaging multi-channel marketing activity that inspires supporters to consider leaving a gift in their will or giving in memory, helping to build long-term support for our mission. You ll manage a varied portfolio of campaigns across direct mail, digital, events and web, working closely with colleagues across fundraising, communications and data teams, as well as external agencies. Alongside delivering high-quality campaigns, you ll play an important role in strengthening supporter journeys, embedding best practice in legacy marketing and championing legacy and in memory giving across the organisation. This is a hands-on role suited to someone who enjoys combining creative thinking with strong planning, analysis and collaboration to deliver meaningful supporter engagement. Skills and experience You ll bring the skills and experience needed to succeed in this role, including: Essential Experience delivering legacy, in memory or individual giving marketing activity that supports supporter growth and retention Proven ability to manage multi-channel campaigns from planning through to delivery and evaluation Strong project management skills, with the ability to manage multiple deadlines and priorities Excellent written and verbal communication skills, with a supporter-focused approach Experience working with campaign data, reporting and insights to improve performance Budget management experience, including monitoring spend and processing invoices Ability to build strong relationships with internal stakeholders and external agencies Understanding of fundraising regulation, charity law and data protection requirements Desirable Experience working in legacy fundraising or long-term supporter engagement within the charity sector Knowledge of legacy and in memory supporter journeys and stewardship approaches Experience using CRM or campaign management systems Confidence representing an organisation externally or contributing to sector networks What we offer We believe in rewarding our team with more than just a salary. Here s what you can expect: Annual leave starting at 26 days a year pro-rated, rising one day each year to 31 days plus bank holidays Flexible working options, to support your work life balance 5% employer contribution to pension, rising to 10% with employee contribution Learning and development opportunities to help you grow Regular wellbeing initiatives to support your health and happiness. This is a UK based contract, and you are required to have the Right to Work in the UK. Unfortunately, we re unable to offer sponsorship and any offer of employment will be subject to evidence of your Right to Work in the UK. This role is hybrid with a minimum 40% of your contracted hours spent at our beautiful UK head office, the Living Planet Centre in Woking, Surrey, where you ll hot desk among trees and gardens. About WWF-UK We're a global conservation charity with millions of supporters and hundreds of projects around the world. At WWF-UK, we re bringing our world back to life. Protecting what s left isn t enough. We re racing to restore nature and prevent catastrophic climate change. And it s a race we can win with everyone s help. We re courageous, passionate, and driven by science. For more than 60 years we ve been at the forefront of global efforts to protect wildlife and the natural world. We work with integrity, collaboration and deep respect for those we partner with. How to apply Click the link to apply via our website. You ll be asked to complete an application form and upload your CV and a supporting statement that tells us why you ll be a great addition to WWF-UK. Our Diversity Promise to You At the heart of our mission is a simple truth: the planet needs everyone. That means you - in all your uniqueness, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or how you choose to express yourself. We don t do stereotypes. We work together with purpose, driven by passion and enhanced by respect, courage, and integrity. We pull together from all walks of life to fight for a better future, and we want you to feel supported every step of the way. We re proud to be a Disability Confident employer and are committed to creating an inclusive workplace where everyone feels they belong. We actively encourage applications from people of all backgrounds and identities. So, if there s anything we can do to make your application or interview experience more comfortable or accessible, just give our Talent Acquisition Team a shout via our website. Safeguarding Commitment Just as we celebrate diversity in all its forms, we are equally dedicated to creating a safe environment for every person we work with or encounter. Our commitment extends to children, adults at risk, and individuals experiencing any form of vulnerability, whether temporary or permanent. We proudly stand behind CAPSEAH (Common Approach to Protection from Sexual Exploitation, Sexual Abuse and Sexual Harassment) and put this commitment into action through clear policies, thorough training, and recruitment checks tailored to each role, which may include external vetting. If you ever have a concern, however big or small, know that there are confidential channels ready to support you at WWF-UK. We promise to respond promptly and with care, because protecting every individual is at the heart of everything we do.
Harris Hill are delighted to be working with a wonderful charity to recruit for the Public Fundraising Manager in order to raise the charity profile, expanding their grassroots support base, and delivering exceptional standards of donor care. Working in close partnership with Marketing team, you will lead on challenge events and community fundraising, individual giving, in memory and legacy fundraising, Key Responsibilities Develop and deliver short, medium and long-term public fundraising plans and budgets, monitoring income and expenditure. Oversee the creation and evolution of fundraising products and propositions to ensure strong ROI and audience resonance. Champion public fundraising within integrated campaigns, maximising predictable, unrestricted income through regular giving, in memory and legacy programmes. Lead individual giving activity, including online appeals, Christmas appeal and auction, with a strong focus on stewardship and retention. Plan and deliver an annual cycle of supporter communications, including appeals, newsletters and impact reporting. Optimise third party and online fundraising channels (including Facebook and Instagram). Lead the legacy programme, embedding gifts in wills messaging across the organisation. Support families to fundraise with care, professionalism and sensitivity. Grow income from grassroots and community organisations (schools, faith groups, golf clubs and more), focusing on £1k £5k opportunities. Manage and develop the challenge events portfolio (e.g. Hackney Half, London Landmarks, Royal Parks, London Marathon), ensuring excellent participant stewardship and maximum income. You will bring: Proven experience delivering short, medium and long-term fundraising plans and budgets. Experience in at least one key public fundraising area (individual giving, challenge events, community fundraising, legacy or in memory). Strong relationship building skills with high emotional intelligence. A creative, growth oriented and commercially minded approach. Excellent written and verbal communication skills, including crafting compelling impact stories. CRM experience (e.g. Donorfy or similar). Line management experience (formal or informal). Strong analytical skills and attention to detail. Exceptional time management within a dynamic environment. Salary: Circa £40,000 per annum Location: London, hybrid working, 3 day a week in the office Contract type: permanent, full- time, Closing date: Friday 20th March at 9am Interview: 1st round 24th March via Teams 2nd round w/c 30th March Recruitment process: Cv and Supporting Statement to If this sounds like you, then please do get in touch ASAP! As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Mar 10, 2026
Full time
Harris Hill are delighted to be working with a wonderful charity to recruit for the Public Fundraising Manager in order to raise the charity profile, expanding their grassroots support base, and delivering exceptional standards of donor care. Working in close partnership with Marketing team, you will lead on challenge events and community fundraising, individual giving, in memory and legacy fundraising, Key Responsibilities Develop and deliver short, medium and long-term public fundraising plans and budgets, monitoring income and expenditure. Oversee the creation and evolution of fundraising products and propositions to ensure strong ROI and audience resonance. Champion public fundraising within integrated campaigns, maximising predictable, unrestricted income through regular giving, in memory and legacy programmes. Lead individual giving activity, including online appeals, Christmas appeal and auction, with a strong focus on stewardship and retention. Plan and deliver an annual cycle of supporter communications, including appeals, newsletters and impact reporting. Optimise third party and online fundraising channels (including Facebook and Instagram). Lead the legacy programme, embedding gifts in wills messaging across the organisation. Support families to fundraise with care, professionalism and sensitivity. Grow income from grassroots and community organisations (schools, faith groups, golf clubs and more), focusing on £1k £5k opportunities. Manage and develop the challenge events portfolio (e.g. Hackney Half, London Landmarks, Royal Parks, London Marathon), ensuring excellent participant stewardship and maximum income. You will bring: Proven experience delivering short, medium and long-term fundraising plans and budgets. Experience in at least one key public fundraising area (individual giving, challenge events, community fundraising, legacy or in memory). Strong relationship building skills with high emotional intelligence. A creative, growth oriented and commercially minded approach. Excellent written and verbal communication skills, including crafting compelling impact stories. CRM experience (e.g. Donorfy or similar). Line management experience (formal or informal). Strong analytical skills and attention to detail. Exceptional time management within a dynamic environment. Salary: Circa £40,000 per annum Location: London, hybrid working, 3 day a week in the office Contract type: permanent, full- time, Closing date: Friday 20th March at 9am Interview: 1st round 24th March via Teams 2nd round w/c 30th March Recruitment process: Cv and Supporting Statement to If this sounds like you, then please do get in touch ASAP! As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Overview The Role The Individual Giving and Legacy Manager will report into the Head of Public Fundraising and sits within the wider CoppaFeel! Fundraising Team. In this pivotal role you will leverage your individual giving digital skills, knowledge and passion to drive our fundraising efforts to new heights. Your innovative approach and data-led mindset will grow our income and supporter base, and ensure we're on track for our mission to educate and empower young people of early detection of breast cancer. You will need to have experience in both acquisition and retention programmes particularly in paid digital, new product development and developing multi-channel supporter journeys. You will be a great project manager, be confident in managing budgets across multiple income streams and using data to make evidence-based decisions. You will also have excellent attention to detail and a pragmatic approach to problem-solving, with the ability to generate ideas and solutions. This is a fixed term contract of 12 months and a hybrid role, with the expectation that you will attend the London office 2 days per week. You will be required to attend the office for quarterly team meetings, department meetings and in person training, we will provide plenty of notice for when you are required to be in for these purposes. Responsibilities Development and delivery of the Individual Giving Programme across regular giving, cash, lottery, legacy and in memory activities and income streams with a digital first approach. Work with the Head of Public Fundraising in developing and delivering the public fundraising strategy to support growth over the next 3 years. Manage budgets against financial and non-financial KPI's and targets. Be involved in setting budgets and regular re-forecasts, working closely with the Finance team to ensure all income and expenditure is coding and recorded correctly. Develop supporter journeys across the programme and organisation, monitoring to optimise when necessary. Manage external suppliers and partners to make sure that CoppaFeel! Is getting the best value for money and high quality services. Lead on building the legacy programme to acquire new supporters and embed as a giving product in the organisation. Manage and develop the in memory income stream with a view to grow over the next 3 years and integrate with other income streams which share the same motivation to give. Embed the EDI (Equality, Diversity and Inclusion) strategy, increasing diversity in the Individual Giving portfolio; broadening our appeal, relevance and accessibility within our work. Collaborate and coordinate with internal teams to amplify public fundraising and ensure delivery of projects and activities are integrated where possible and delivered successfully. Future Line Management: as the organisation evolves may take on line management responsibilities, overseeing team members and fostering their professional growth Ensure quality data management: Act as a data steward for fundraising, maintaining high standards of data management. Willingness to work flexibly and sometimes remotely with occasional out of core hours work (time off in lieu given) Skills, Experience, & Qualification Essential Detailed knowledge and experience in digital fundraising, including paid media Experience in developing complex online supporter journeys and delivery platforms Knowledge of individual giving programmes including prize-led fundraising and legacies Experience in managing external suppliers Experience utilising CRM systems (Beacon) and analysing data to provide insights, trends, performance and reporting Budget development and management experience Excellent project management skills Strong communication and interpersonal skills Ability to work effectively with colleagues at all levels across the department and organisation Strong team player self-motivated, enthusiastic and passionate about working for CoppaFeel! Ability to analyse data and translate insights into recommendations Desirable Knowledge of email automation, Mailchimp, and media planning Fundraising or Marketing qualifications Application information Applications will close at the end of 8th February 2026 with the aim to commence interviews from 16th February. CoppaFeel! reserves the right to close the vacancy early in the event that we receive a high number of applications before the closing date. Main benefits, Terms & Conditions Annual leave entitlement: 22 days, plus office closure at Christmas, a day off for the founders Cancerversary and a day off for your birthday. Employee Assistance Programme Health Cash Plan Access to Self Space training and 1:1 therapy Core working hours of 10am to 4pm Flex Friday; every other Friday off, offering the time to recharge and ensuring work life balance, while remaining available in case of emergencies All annual leave and benefits are pro-rata'd for part time employees. Equality, Diversity, and Inclusion At CoppaFeel! we support a diverse range of communities and we understand that diversity within our team is central and crucial to meeting the needs of the young people we exist to serve. We strongly encourage applications from Black, and people of colour, LGBTQIA+ candidates, candidates with disabilities, from men, and from those with a lived experience of cancer because we would like to increase the representation of these groups within the charity. We promote equality, diversity and inclusion in our workplace and make recruitment decisions by matching the charity's needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We recognise the value in encouraging a diverse range of perspectives, skills, experience and knowledge at the charity. While the successful candidate will be selected purely on merit, in the event of a tie between two candidates with equal suitability, we may select a candidate with lived experience of the issues we are seeking to address through our work. We are a Disability Confident Employer and we commit to offering an interview for all applicants with disabilities who meet our required criteria for the role. If you have any accessibility requirements or need any adjustments for the interview process please get in touch.
Mar 06, 2026
Full time
Overview The Role The Individual Giving and Legacy Manager will report into the Head of Public Fundraising and sits within the wider CoppaFeel! Fundraising Team. In this pivotal role you will leverage your individual giving digital skills, knowledge and passion to drive our fundraising efforts to new heights. Your innovative approach and data-led mindset will grow our income and supporter base, and ensure we're on track for our mission to educate and empower young people of early detection of breast cancer. You will need to have experience in both acquisition and retention programmes particularly in paid digital, new product development and developing multi-channel supporter journeys. You will be a great project manager, be confident in managing budgets across multiple income streams and using data to make evidence-based decisions. You will also have excellent attention to detail and a pragmatic approach to problem-solving, with the ability to generate ideas and solutions. This is a fixed term contract of 12 months and a hybrid role, with the expectation that you will attend the London office 2 days per week. You will be required to attend the office for quarterly team meetings, department meetings and in person training, we will provide plenty of notice for when you are required to be in for these purposes. Responsibilities Development and delivery of the Individual Giving Programme across regular giving, cash, lottery, legacy and in memory activities and income streams with a digital first approach. Work with the Head of Public Fundraising in developing and delivering the public fundraising strategy to support growth over the next 3 years. Manage budgets against financial and non-financial KPI's and targets. Be involved in setting budgets and regular re-forecasts, working closely with the Finance team to ensure all income and expenditure is coding and recorded correctly. Develop supporter journeys across the programme and organisation, monitoring to optimise when necessary. Manage external suppliers and partners to make sure that CoppaFeel! Is getting the best value for money and high quality services. Lead on building the legacy programme to acquire new supporters and embed as a giving product in the organisation. Manage and develop the in memory income stream with a view to grow over the next 3 years and integrate with other income streams which share the same motivation to give. Embed the EDI (Equality, Diversity and Inclusion) strategy, increasing diversity in the Individual Giving portfolio; broadening our appeal, relevance and accessibility within our work. Collaborate and coordinate with internal teams to amplify public fundraising and ensure delivery of projects and activities are integrated where possible and delivered successfully. Future Line Management: as the organisation evolves may take on line management responsibilities, overseeing team members and fostering their professional growth Ensure quality data management: Act as a data steward for fundraising, maintaining high standards of data management. Willingness to work flexibly and sometimes remotely with occasional out of core hours work (time off in lieu given) Skills, Experience, & Qualification Essential Detailed knowledge and experience in digital fundraising, including paid media Experience in developing complex online supporter journeys and delivery platforms Knowledge of individual giving programmes including prize-led fundraising and legacies Experience in managing external suppliers Experience utilising CRM systems (Beacon) and analysing data to provide insights, trends, performance and reporting Budget development and management experience Excellent project management skills Strong communication and interpersonal skills Ability to work effectively with colleagues at all levels across the department and organisation Strong team player self-motivated, enthusiastic and passionate about working for CoppaFeel! Ability to analyse data and translate insights into recommendations Desirable Knowledge of email automation, Mailchimp, and media planning Fundraising or Marketing qualifications Application information Applications will close at the end of 8th February 2026 with the aim to commence interviews from 16th February. CoppaFeel! reserves the right to close the vacancy early in the event that we receive a high number of applications before the closing date. Main benefits, Terms & Conditions Annual leave entitlement: 22 days, plus office closure at Christmas, a day off for the founders Cancerversary and a day off for your birthday. Employee Assistance Programme Health Cash Plan Access to Self Space training and 1:1 therapy Core working hours of 10am to 4pm Flex Friday; every other Friday off, offering the time to recharge and ensuring work life balance, while remaining available in case of emergencies All annual leave and benefits are pro-rata'd for part time employees. Equality, Diversity, and Inclusion At CoppaFeel! we support a diverse range of communities and we understand that diversity within our team is central and crucial to meeting the needs of the young people we exist to serve. We strongly encourage applications from Black, and people of colour, LGBTQIA+ candidates, candidates with disabilities, from men, and from those with a lived experience of cancer because we would like to increase the representation of these groups within the charity. We promote equality, diversity and inclusion in our workplace and make recruitment decisions by matching the charity's needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We recognise the value in encouraging a diverse range of perspectives, skills, experience and knowledge at the charity. While the successful candidate will be selected purely on merit, in the event of a tie between two candidates with equal suitability, we may select a candidate with lived experience of the issues we are seeking to address through our work. We are a Disability Confident Employer and we commit to offering an interview for all applicants with disabilities who meet our required criteria for the role. If you have any accessibility requirements or need any adjustments for the interview process please get in touch.
Harris Hill are delighted to be working with a wonderful charity to recruit for the Public Fundraising Manager in order to raise the charity profile, expanding their grassroots support base, and delivering exceptional standards of donor care. Working in close partnership with Marketing team, you will lead on challenge events and community fundraising, individual giving, in memory and legacy fundraising, Key Responsibilities Develop and deliver short, medium and long-term public fundraising plans and budgets, monitoring income and expenditure. Oversee the creation and evolution of fundraising products and propositions to ensure strong ROI and audience resonance. Champion public fundraising within integrated campaigns, maximising predictable, unrestricted income through regular giving, in memory and legacy programmes. Lead individual giving activity, including online appeals, Christmas appeal and auction, with a strong focus on stewardship and retention. Plan and deliver an annual cycle of supporter communications, including appeals, newsletters and impact reporting. Optimise third party and online fundraising channels (including Facebook and Instagram). Lead the legacy programme, embedding gifts in wills messaging across the organisation. Support families to fundraise with care, professionalism and sensitivity. Grow income from grassroots and community organisations (schools, faith groups, golf clubs and more), focusing on £1k £5k opportunities. Manage and develop the challenge events portfolio (e.g. Hackney Half, London Landmarks, Royal Parks, London Marathon), ensuring excellent participant stewardship and maximum income. You will bring: Proven experience delivering short, medium and long-term fundraising plans and budgets. Experience in at least one key public fundraising area (individual giving, challenge events, community fundraising, legacy or in memory). Strong relationship building skills with high emotional intelligence. A creative, growth oriented and commercially minded approach. Excellent written and verbal communication skills, including crafting compelling impact stories. CRM experience (e.g. Donorfy or similar). Line management experience (formal or informal). Strong analytical skills and attention to detail. Exceptional time management within a dynamic environment. Salary: Circa £40,000 per annum Location: London, hybrid working, 3 day a week in the office Contract type: permanent, full- time, Closing date: Friday 20th March at 9am Interview: 1st round 24th March via Teams 2nd round w/c 30th March Recruitment process: Cv and Supporting Statement to If this sounds like you, then please do get in touch ASAP! As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Feb 27, 2026
Full time
Harris Hill are delighted to be working with a wonderful charity to recruit for the Public Fundraising Manager in order to raise the charity profile, expanding their grassroots support base, and delivering exceptional standards of donor care. Working in close partnership with Marketing team, you will lead on challenge events and community fundraising, individual giving, in memory and legacy fundraising, Key Responsibilities Develop and deliver short, medium and long-term public fundraising plans and budgets, monitoring income and expenditure. Oversee the creation and evolution of fundraising products and propositions to ensure strong ROI and audience resonance. Champion public fundraising within integrated campaigns, maximising predictable, unrestricted income through regular giving, in memory and legacy programmes. Lead individual giving activity, including online appeals, Christmas appeal and auction, with a strong focus on stewardship and retention. Plan and deliver an annual cycle of supporter communications, including appeals, newsletters and impact reporting. Optimise third party and online fundraising channels (including Facebook and Instagram). Lead the legacy programme, embedding gifts in wills messaging across the organisation. Support families to fundraise with care, professionalism and sensitivity. Grow income from grassroots and community organisations (schools, faith groups, golf clubs and more), focusing on £1k £5k opportunities. Manage and develop the challenge events portfolio (e.g. Hackney Half, London Landmarks, Royal Parks, London Marathon), ensuring excellent participant stewardship and maximum income. You will bring: Proven experience delivering short, medium and long-term fundraising plans and budgets. Experience in at least one key public fundraising area (individual giving, challenge events, community fundraising, legacy or in memory). Strong relationship building skills with high emotional intelligence. A creative, growth oriented and commercially minded approach. Excellent written and verbal communication skills, including crafting compelling impact stories. CRM experience (e.g. Donorfy or similar). Line management experience (formal or informal). Strong analytical skills and attention to detail. Exceptional time management within a dynamic environment. Salary: Circa £40,000 per annum Location: London, hybrid working, 3 day a week in the office Contract type: permanent, full- time, Closing date: Friday 20th March at 9am Interview: 1st round 24th March via Teams 2nd round w/c 30th March Recruitment process: Cv and Supporting Statement to If this sounds like you, then please do get in touch ASAP! As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
The Individual Giving Manager will lead the development of RLSS UK s first comprehensive individual giving programme, building all activity from the ground up. This includes designing compelling supporter propositions, establishing donor journeys, and creating engaging campaigns that drive acquisition and long-term support. A key part of the role will be scoping, procuring, and managing external suppliers, agencies, platforms, and partners required to deliver individual giving products and activity. This includes the development and future launch of new income streams for RLSS UK, such as a charity lottery, as well as regular giving, legacy marketing, and in-memory giving opportunities. The postholder will play a central role in shaping the future of supporter engagement at RLSS UK, introducing best practice, ensuring strong stewardship, and embedding a supporter centred culture across the organisation. JOB PURPOSE To develop, launch, and grow RLSS UK s first individual giving programme, building sustainable income streams that support our vital work in water safety education. As the first dedicated individual giving role, you will design the strategy and deliver hands on activity, creating compelling propositions, supporter journeys and campaigns across regular giving, one off gifts, lottery, legacies and in memory giving. KEY TASKS AND RESPONSIBILITIES Planning and Strategy Develop RLSS UK s first Individual Giving strategy, setting clear plans, targets, and opportunities for growth across all giving products. Introduce and embed best practice in compliance, data management, supporter care, and ethical fundraising. Supplier and Partner Development Scope organisational needs and procure/manage suppliers, agencies and platforms required to deliver individual giving activity. Lead onboarding and manage delivery to agreed standards, budgets and timelines. Supporter Engagement and Campaign Development Design end to end supporter journeys (acquisition, welcome, nurture, upgrade, reactivation, retention). Plan and deliver multi channel campaigns (digital, social, email, paid, direct mail) to acquire, retain and engage supporters. Build audience understanding through segmentation, insight and experimentation. Work closely with Marketing and Communications, Membership, and other teams to embed Individual Giving into the organisation. Product Development Scope and pilot propositions for: Regular Giving, Digital one off, Charity Lottery, Legacy Giving, In Memory, Appeals/integrated campaigns, and Mid value. Produce product business cases with KPIs, budgets, phasing and implementation plans. Reporting and Evaluation Establish reporting and monitoring frameworks for Individual Giving activity. Use early data and insight to inform decision making, future planning, and product development. Ensure all activity complies with the Fundraising Regulator s Code of Practice, GDPR, PECR and Gambling Commission requirements. Monitor and report on individual giving performance against KPIs and targets, reporting on performance to the Director of Income Generation and Engagement, Senior Leadership Team and the Board of Trustees. Other Duties & Responsibilities All other duties reasonably associated with your role, as directed by the Line Manager. Act as an ambassador for the Income Generation & Engagement directorate, supporting a culture of collaboration, learning and innovation. Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up-to-date documentation as part of RLSS UK s compliance programme. Demonstrate and uphold the Society s values and behavioural standards at all times. Help create an inclusive working environment where diversity is valued, everyone can contribute, and everyday actions ensure we meet our duty to uphold and promote equality. This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in light of the changing needs of the organisation. PERSON SPECIFICATION Essential Relevant Experience, Skills and/or Aptitudes Demonstrable experience of individual giving across multiple products, which may include regular giving, one off gifts, lottery, legacy giving, in memory giving, and appeals. Ability to craft compelling supporter propositions and use storytelling to communicate impact and motivate giving. Proven track record designing and managing supporter journeys that improve acquisition, retention, and lifetime value. Experience of delivering multi channel integrated acquisition campaigns, (digital and offline approaches). Experience of procuring and managing suppliers, agencies, and platforms, ensuring high quality delivery and value for money. Data driven mindset, comfortable with metrics, segmentation, reporting, insight gathering, and budget forecasting. Strong understanding of return on investment (ROI) and the ability to evaluate the effectiveness, sustainability, and value of fundraising activity. Strong understanding of CRM systems and fundraising technologies, and how these support effective individual giving programmes. Understanding of fundraising regulation, GDPR, and ethical fundraising practices. Experience managing budgets and ensuring effective allocation of resources. Comfortable working in an environment where systems, processes, and programmes are being built from the ground up. Desirable Relevant Experience, Skills and/or Aptitudes Knowledge and understanding of RLSS UK s mission, values and strategic priorities. Experience of working in a charity or organisation where individual giving programmes have been developed from the ground up. Experience of launching new giving products such as lotteries, regular giving propositions, or digital donation platforms. Knowledge of fundraising compliance frameworks, including the Gambling Commission requirements (or similar relevant regulation). Understanding of digital fundraising trends, including peer to peer fundraising and integrated digital journeys. Understanding of water safety, education, youth engagement, community development or related fields. ABOUT RLSS UK The Royal Life Saving Society UK (RLSS UK) is the leading charity for water safety and drowning prevention in the UK and Ireland. Our mission is to save lives by being the leader in lifesaving, lifeguarding, and water safety education so that everyone can enjoy water safely. We share our expertise, skills, and knowledge to empower people enjoy water safely and achieve our vision; communities free from drowning. WHAT RLSS UK CAN OFFER YOU RLSS UK is a national Charity based in Worcester, and we offer great staff benefits including - Annual Leave based on 27 days + Bank Holidays + a discretionary day off for your birthday Private Medical Scheme Enhanced Society Sick Pay Eye Care Employee Assistance Programme via Health Assured Life Assurance Scheme Howdens Sports Benefits/Perks at Work Free RLSS UK Membership Free tea and coffee when working from HQ, including access to our wonderful Coffee Machine Free on-site parking when working from HQ Company Events and more! Subject to eligibility criteria YOUR APPLICATION Please send your CV along with a Cover Letter outlining why you should join our Income Generation and Engagement Team Closing Date 5.00pm, Tuesday 17th March 2026 Interview Date Thursday 26th March 2026 at our Worcester Head Office (subject to change) Should you wish to discuss the role, any reasonable adjustments you may require throughout the recruitment process, or have any questions, please get in touch where a member of the RLSS UK HR Department will be happy to help. RLSS UK are a Disability Confident Committed Employer and an INclusive Worcestershire Leader.
Feb 27, 2026
Full time
The Individual Giving Manager will lead the development of RLSS UK s first comprehensive individual giving programme, building all activity from the ground up. This includes designing compelling supporter propositions, establishing donor journeys, and creating engaging campaigns that drive acquisition and long-term support. A key part of the role will be scoping, procuring, and managing external suppliers, agencies, platforms, and partners required to deliver individual giving products and activity. This includes the development and future launch of new income streams for RLSS UK, such as a charity lottery, as well as regular giving, legacy marketing, and in-memory giving opportunities. The postholder will play a central role in shaping the future of supporter engagement at RLSS UK, introducing best practice, ensuring strong stewardship, and embedding a supporter centred culture across the organisation. JOB PURPOSE To develop, launch, and grow RLSS UK s first individual giving programme, building sustainable income streams that support our vital work in water safety education. As the first dedicated individual giving role, you will design the strategy and deliver hands on activity, creating compelling propositions, supporter journeys and campaigns across regular giving, one off gifts, lottery, legacies and in memory giving. KEY TASKS AND RESPONSIBILITIES Planning and Strategy Develop RLSS UK s first Individual Giving strategy, setting clear plans, targets, and opportunities for growth across all giving products. Introduce and embed best practice in compliance, data management, supporter care, and ethical fundraising. Supplier and Partner Development Scope organisational needs and procure/manage suppliers, agencies and platforms required to deliver individual giving activity. Lead onboarding and manage delivery to agreed standards, budgets and timelines. Supporter Engagement and Campaign Development Design end to end supporter journeys (acquisition, welcome, nurture, upgrade, reactivation, retention). Plan and deliver multi channel campaigns (digital, social, email, paid, direct mail) to acquire, retain and engage supporters. Build audience understanding through segmentation, insight and experimentation. Work closely with Marketing and Communications, Membership, and other teams to embed Individual Giving into the organisation. Product Development Scope and pilot propositions for: Regular Giving, Digital one off, Charity Lottery, Legacy Giving, In Memory, Appeals/integrated campaigns, and Mid value. Produce product business cases with KPIs, budgets, phasing and implementation plans. Reporting and Evaluation Establish reporting and monitoring frameworks for Individual Giving activity. Use early data and insight to inform decision making, future planning, and product development. Ensure all activity complies with the Fundraising Regulator s Code of Practice, GDPR, PECR and Gambling Commission requirements. Monitor and report on individual giving performance against KPIs and targets, reporting on performance to the Director of Income Generation and Engagement, Senior Leadership Team and the Board of Trustees. Other Duties & Responsibilities All other duties reasonably associated with your role, as directed by the Line Manager. Act as an ambassador for the Income Generation & Engagement directorate, supporting a culture of collaboration, learning and innovation. Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up-to-date documentation as part of RLSS UK s compliance programme. Demonstrate and uphold the Society s values and behavioural standards at all times. Help create an inclusive working environment where diversity is valued, everyone can contribute, and everyday actions ensure we meet our duty to uphold and promote equality. This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in light of the changing needs of the organisation. PERSON SPECIFICATION Essential Relevant Experience, Skills and/or Aptitudes Demonstrable experience of individual giving across multiple products, which may include regular giving, one off gifts, lottery, legacy giving, in memory giving, and appeals. Ability to craft compelling supporter propositions and use storytelling to communicate impact and motivate giving. Proven track record designing and managing supporter journeys that improve acquisition, retention, and lifetime value. Experience of delivering multi channel integrated acquisition campaigns, (digital and offline approaches). Experience of procuring and managing suppliers, agencies, and platforms, ensuring high quality delivery and value for money. Data driven mindset, comfortable with metrics, segmentation, reporting, insight gathering, and budget forecasting. Strong understanding of return on investment (ROI) and the ability to evaluate the effectiveness, sustainability, and value of fundraising activity. Strong understanding of CRM systems and fundraising technologies, and how these support effective individual giving programmes. Understanding of fundraising regulation, GDPR, and ethical fundraising practices. Experience managing budgets and ensuring effective allocation of resources. Comfortable working in an environment where systems, processes, and programmes are being built from the ground up. Desirable Relevant Experience, Skills and/or Aptitudes Knowledge and understanding of RLSS UK s mission, values and strategic priorities. Experience of working in a charity or organisation where individual giving programmes have been developed from the ground up. Experience of launching new giving products such as lotteries, regular giving propositions, or digital donation platforms. Knowledge of fundraising compliance frameworks, including the Gambling Commission requirements (or similar relevant regulation). Understanding of digital fundraising trends, including peer to peer fundraising and integrated digital journeys. Understanding of water safety, education, youth engagement, community development or related fields. ABOUT RLSS UK The Royal Life Saving Society UK (RLSS UK) is the leading charity for water safety and drowning prevention in the UK and Ireland. Our mission is to save lives by being the leader in lifesaving, lifeguarding, and water safety education so that everyone can enjoy water safely. We share our expertise, skills, and knowledge to empower people enjoy water safely and achieve our vision; communities free from drowning. WHAT RLSS UK CAN OFFER YOU RLSS UK is a national Charity based in Worcester, and we offer great staff benefits including - Annual Leave based on 27 days + Bank Holidays + a discretionary day off for your birthday Private Medical Scheme Enhanced Society Sick Pay Eye Care Employee Assistance Programme via Health Assured Life Assurance Scheme Howdens Sports Benefits/Perks at Work Free RLSS UK Membership Free tea and coffee when working from HQ, including access to our wonderful Coffee Machine Free on-site parking when working from HQ Company Events and more! Subject to eligibility criteria YOUR APPLICATION Please send your CV along with a Cover Letter outlining why you should join our Income Generation and Engagement Team Closing Date 5.00pm, Tuesday 17th March 2026 Interview Date Thursday 26th March 2026 at our Worcester Head Office (subject to change) Should you wish to discuss the role, any reasonable adjustments you may require throughout the recruitment process, or have any questions, please get in touch where a member of the RLSS UK HR Department will be happy to help. RLSS UK are a Disability Confident Committed Employer and an INclusive Worcestershire Leader.