Insight Investment are looking for a Cyber Defence Specialist to join our Cyber Security team. This role will maintain the Sentinel Threat Detection capability for Insight's bespoke application. The successful candidate will maintain and optimise the Microsoft Sentinel platform, ensuring its stability, performance, and integration with other security tools, as well as developing use cases for the SOC team. Alongside this, the candidate will support the 24/7 SOC team, providing incident response, and continuously improving detection and automation capabilities. Role Responsibilities Maintain and optimise the Microsoft Sentinel environment, including configuration, performance tuning, and health monitoring. Onboard new data sources, connectors, and log streams to support evolving security requirements. Develop and enhance analytics rules, workbooks, and playbooks to improve detection and response. Monitor security alerts alongside the 24/7 SOC team, providing advanced analysis and escalation support. Troubleshoot and resolve issues related to Sentinel ingestion, queries, and automation workflows. Collaborate with SOC analysts, application and development teams, security engineers and security architects to ensure effective threat detection and incident response. Document configurations, processes, and improvements for operational continuity. Experience Required Experience developing, testing and implementing use cases/detection rules for the Sentinel SIEM environment. Strong hands on experience with Microsoft Sentinel and related Azure security services. Proficiency in Kusto Query Language (KQL) for creating and tuning detection rules and dashboards. Solid understanding of SIEM concepts, log ingestion, and security monitoring practices. Experience with incident response workflows and SOC operations. Ability to work collaboratively with development, engineering and monitoring teams. Excellent problem solving and communication skills. Advantageous Experience with SOAR automation and playbook development. Familiarity with cloud security monitoring across Azure, AWS, or GCP. Knowledge of MITRE ATT&CK framework and threat detection methodologies. Exposure to compliance driven environments and security best practices. Relevant certifications (e.g., SC-200, AZ-500, Security+). About Insight Investment Insight Investment is a leading asset manager focused on designing investment solutions to meet its clients' needs. Founded in 2002, Insight's collaborative approach has delivered both investment performance and growth in assets under management. Insight manages assets across its core liability driven investment, risk management, full spectre fixed income, currency and absolute return capabilities. Insight has a global network of operations in the UK, Ireland, Germany, US, Japan and Australia. More information about Insight Investment can be found at:
Dec 07, 2025
Full time
Insight Investment are looking for a Cyber Defence Specialist to join our Cyber Security team. This role will maintain the Sentinel Threat Detection capability for Insight's bespoke application. The successful candidate will maintain and optimise the Microsoft Sentinel platform, ensuring its stability, performance, and integration with other security tools, as well as developing use cases for the SOC team. Alongside this, the candidate will support the 24/7 SOC team, providing incident response, and continuously improving detection and automation capabilities. Role Responsibilities Maintain and optimise the Microsoft Sentinel environment, including configuration, performance tuning, and health monitoring. Onboard new data sources, connectors, and log streams to support evolving security requirements. Develop and enhance analytics rules, workbooks, and playbooks to improve detection and response. Monitor security alerts alongside the 24/7 SOC team, providing advanced analysis and escalation support. Troubleshoot and resolve issues related to Sentinel ingestion, queries, and automation workflows. Collaborate with SOC analysts, application and development teams, security engineers and security architects to ensure effective threat detection and incident response. Document configurations, processes, and improvements for operational continuity. Experience Required Experience developing, testing and implementing use cases/detection rules for the Sentinel SIEM environment. Strong hands on experience with Microsoft Sentinel and related Azure security services. Proficiency in Kusto Query Language (KQL) for creating and tuning detection rules and dashboards. Solid understanding of SIEM concepts, log ingestion, and security monitoring practices. Experience with incident response workflows and SOC operations. Ability to work collaboratively with development, engineering and monitoring teams. Excellent problem solving and communication skills. Advantageous Experience with SOAR automation and playbook development. Familiarity with cloud security monitoring across Azure, AWS, or GCP. Knowledge of MITRE ATT&CK framework and threat detection methodologies. Exposure to compliance driven environments and security best practices. Relevant certifications (e.g., SC-200, AZ-500, Security+). About Insight Investment Insight Investment is a leading asset manager focused on designing investment solutions to meet its clients' needs. Founded in 2002, Insight's collaborative approach has delivered both investment performance and growth in assets under management. Insight manages assets across its core liability driven investment, risk management, full spectre fixed income, currency and absolute return capabilities. Insight has a global network of operations in the UK, Ireland, Germany, US, Japan and Australia. More information about Insight Investment can be found at:
We are currently in the market to recruit a Senior Electrical and ICA Design Engineer to join our dynamic and growing Water Consultancy team operating across the UK. You'll work on exciting AMP8 and AMP9 projects, ensuring exceptional water services in a collaborative environment. RPS, Tetra Tech are actively engaged in several long-term wastewater programmes across the UK water industry, helping our clients address major pollution and flooding challenges. As part of these programmes our wastewater consulting team undertake a broad range of projects including urban drainage and water quality modelling studies; WINEP, SOAF, DWMPs and catchment investment planning; and the development of engineering solutions from feasibility through to outline and detailed design. About The Team: As part of Tetra Tech. RPS Water Consulting is a team of engineers, designers, modellers, and data analysts providing asset management and operational strategy development, to our water industry clients to support business planning and delivery. This is an evolving industry, providing challenges and opportunities that require innovation, dedication and teamwork to help us meet our clients' needs. About You: You will be experienced in liaising with the client to understand fully their needs, interpret their data, and develop a project plan. You will be able to coordinate multidisciplinary teams to ensure that the project as a whole meets its goals. You will be experienced in producing technical outputs such as technical specifications, schedules, reports, load and instrument lists, cable sizing calculations, single line diagrams and system architecture layouts, and be familiar with collaborative planning reviews and designs of solutions. You will be able to provide engineering inputs and design outputs in collaboration with other disciplines, producing general arrangement drawings, 3D models, 2D plans and sections, and piping & instrumentation diagrams. To be successful in this role, you will have strong communication skills and be able to deliver technical presentations to clients and other design engineers as well as inputting into collaborative design discussions including technical workshops and safety reviews, including HAZOPs and ALMs. You will understand how water and wastewater treatment processes operate and be experienced in assessing existing site infrastructure to develop and deliver the electrical and ICA design. By joining us, you're not just taking on exciting projects and collaborating with leading minds. You're making a meaningful impact on millions of lives the UK, leaving a legacy for generations to come. As a valued member of our team, you'll play a crucial role in the water industry, and work with the largest water companies in the UK, ensuring a positive and enduring influence on the communities we serve. If you're ready to contribute your skills and expertise to a dynamic and innovative environment, we invite you to join us on this exciting journey. Your responsibilities: Balance your workload across a wide variety of projects from a range of major long-term frameworks with water companies and contractors across the UK. Seek to achieve positive outcomes for projects and the community. Work closely with other senior and principal engineers and other stakeholders supporting project delivery. Help to develop the wider team by acting as a mentor and guide to less experienced members, checking their work and providing technical governance and oversight. Interpret and understand technical drawings and supervise their production, ideally through AutoCAD and/or Inventor experience. Undertake asset condition surveys and prepare reports and recommendations. Contribute to the production of process and instrumentation diagrams (P&IDs). Prepare electrical and ICA design deliverables including calculations, reports, specifications, datasheets, drawings, schedules, and procurement documentation. Provide support to allow the project team to comply with the duties of Designer under CDM, including through the production of design risk assessments. Ensure quality assurance systems and procedures are followed, and that high standards are maintained. Act as a project manager, package manager or design team leader as required. Skills, knowledge, and experience: A good technical understanding of electrical engineering and ICA principles. Significant water industry experience. Proficient in: Load assessment and LV and MV distribution systems design The use of P&IDs to create equipment schedules ICA and SCADA system architecture development Production of URSs, FDSs and control philosophies The production of specifications, reports and technical documentation. Complying with the Construction, Design & Management (CDM) Regulations and designing for safety. Various methods of contract procurement and engagement, ideally including the NEC forms of contract Managing your work to time, cost, and quality criteria. Supporting junior staff in their technical and personal development. The ability to travel and visit operational and construction sites as required, to act in a safe manner, and to survey, inspect, and witness test mechanical equipment and installations. Knowledge of design tools and software such as AutoCAD or similar design packages would be an advantage but is not essential. Qualifications: A degree-level qualification in electrical engineering or a closely-allied subject, ideally IET- accredited. Postgraduate qualifications are an advantage. Chartered engineer or working towards and nearing chartership. JBRP1_UKTJ
Dec 07, 2025
Full time
We are currently in the market to recruit a Senior Electrical and ICA Design Engineer to join our dynamic and growing Water Consultancy team operating across the UK. You'll work on exciting AMP8 and AMP9 projects, ensuring exceptional water services in a collaborative environment. RPS, Tetra Tech are actively engaged in several long-term wastewater programmes across the UK water industry, helping our clients address major pollution and flooding challenges. As part of these programmes our wastewater consulting team undertake a broad range of projects including urban drainage and water quality modelling studies; WINEP, SOAF, DWMPs and catchment investment planning; and the development of engineering solutions from feasibility through to outline and detailed design. About The Team: As part of Tetra Tech. RPS Water Consulting is a team of engineers, designers, modellers, and data analysts providing asset management and operational strategy development, to our water industry clients to support business planning and delivery. This is an evolving industry, providing challenges and opportunities that require innovation, dedication and teamwork to help us meet our clients' needs. About You: You will be experienced in liaising with the client to understand fully their needs, interpret their data, and develop a project plan. You will be able to coordinate multidisciplinary teams to ensure that the project as a whole meets its goals. You will be experienced in producing technical outputs such as technical specifications, schedules, reports, load and instrument lists, cable sizing calculations, single line diagrams and system architecture layouts, and be familiar with collaborative planning reviews and designs of solutions. You will be able to provide engineering inputs and design outputs in collaboration with other disciplines, producing general arrangement drawings, 3D models, 2D plans and sections, and piping & instrumentation diagrams. To be successful in this role, you will have strong communication skills and be able to deliver technical presentations to clients and other design engineers as well as inputting into collaborative design discussions including technical workshops and safety reviews, including HAZOPs and ALMs. You will understand how water and wastewater treatment processes operate and be experienced in assessing existing site infrastructure to develop and deliver the electrical and ICA design. By joining us, you're not just taking on exciting projects and collaborating with leading minds. You're making a meaningful impact on millions of lives the UK, leaving a legacy for generations to come. As a valued member of our team, you'll play a crucial role in the water industry, and work with the largest water companies in the UK, ensuring a positive and enduring influence on the communities we serve. If you're ready to contribute your skills and expertise to a dynamic and innovative environment, we invite you to join us on this exciting journey. Your responsibilities: Balance your workload across a wide variety of projects from a range of major long-term frameworks with water companies and contractors across the UK. Seek to achieve positive outcomes for projects and the community. Work closely with other senior and principal engineers and other stakeholders supporting project delivery. Help to develop the wider team by acting as a mentor and guide to less experienced members, checking their work and providing technical governance and oversight. Interpret and understand technical drawings and supervise their production, ideally through AutoCAD and/or Inventor experience. Undertake asset condition surveys and prepare reports and recommendations. Contribute to the production of process and instrumentation diagrams (P&IDs). Prepare electrical and ICA design deliverables including calculations, reports, specifications, datasheets, drawings, schedules, and procurement documentation. Provide support to allow the project team to comply with the duties of Designer under CDM, including through the production of design risk assessments. Ensure quality assurance systems and procedures are followed, and that high standards are maintained. Act as a project manager, package manager or design team leader as required. Skills, knowledge, and experience: A good technical understanding of electrical engineering and ICA principles. Significant water industry experience. Proficient in: Load assessment and LV and MV distribution systems design The use of P&IDs to create equipment schedules ICA and SCADA system architecture development Production of URSs, FDSs and control philosophies The production of specifications, reports and technical documentation. Complying with the Construction, Design & Management (CDM) Regulations and designing for safety. Various methods of contract procurement and engagement, ideally including the NEC forms of contract Managing your work to time, cost, and quality criteria. Supporting junior staff in their technical and personal development. The ability to travel and visit operational and construction sites as required, to act in a safe manner, and to survey, inspect, and witness test mechanical equipment and installations. Knowledge of design tools and software such as AutoCAD or similar design packages would be an advantage but is not essential. Qualifications: A degree-level qualification in electrical engineering or a closely-allied subject, ideally IET- accredited. Postgraduate qualifications are an advantage. Chartered engineer or working towards and nearing chartership. JBRP1_UKTJ
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Location: Remote or Hybrid Team: Cyber Defence - Blue Team Type: Full-time Lead the Charge in Securing Global Animal Health Are you ready to take the lead in defending a global veterinary business from evolving cyber threats? As our Cyber Defense Manager, you'll head up the Cyber Defence "Blue Team," driving operational excellence and strategic resilience across a complex, distributed digital landscape. Your leadership will directly support the secure delivery of veterinary care and innovation worldwide-protecting the systems that help animals live healthier lives. What You'll Do This is a hands-on leadership role where you'll shape and execute our cybersecurity strategy, working across IT, digital, and regional teams to embed a strong cyber culture and robust defenses. Key responsibilities include: Strategic Leadership: Own and evolve the security roadmap, including tooling optimisation and risk management. Secure Design & Architecture: Provide expert guidance across IT projects and infrastructure. Operational Oversight: Define and deploy control baselines, templates, and standards. Tooling & Effectiveness: Manage and monitor security operations tools such as Defender, Sentinel, Tenable, and CASB. Incident Response: Lead triage, coordinate crisis responses, and oversee post-incident reviews. Documentation & Governance: Maintain hardening guides, architecture diagrams, and lead working groups. Cross-Regional Alignment: Foster collaboration and consistency across global cybersecurity efforts. What You Bring Essential: Degree or equivalent experience in Information Security. Certifications such as Security+, CEH, CySA+, or Cloud Security Engineer. Extensive experience in cybersecurity, especially incident response and technical operations. Strong understanding of AWS and Azure cloud platforms. Familiarity with frameworks like NIST, ISO, COBIT, and OWASP. Proven success in leading and delivering security projects. Experience with PowerShell and automation. Consulting experience across IT and digital teams. Flexibility for occasional travel and out-of-hours support. Desirable: Exposure to MxDR/SOC environments and advanced security protocols (SIEM, IDS/IPS, firewalls). Knowledge of GDPR, Cyber Essentials+, PCI-DSS, and other compliance standards. Strong grasp of data protection legislation (e.g., GDPR, Data Protection Act). Why Join Us? Global Impact: Your leadership will help protect the digital infrastructure that supports veterinary care across continents. Strategic Influence: Shape the future of cybersecurity in a business that values innovation and resilience. Collaborative Culture: Work with passionate teams across IT, digital, and operations in a mission-driven environment. Ready to lead a team that defends what matters most? Apply now and help us build a safer, smarter future for global animal health. What We Offer: At IVC Evidensia we recognise that our people are fundamental to the success of our business. Investing in our people, premises and processes is at the heart of what we do. In addition to a competitive base salary, you will benefit from Work-life balance 26 days annual leave Cycle to Work scheme Initiatives focused on employee wellbeing Pension Discretionary Bonus Discounted staff pet care Free Parking available at Head Office At IVC Evidensia we are a committed to Diversity, Equality, Inclusion and Belonging, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.
Dec 07, 2025
Full time
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Location: Remote or Hybrid Team: Cyber Defence - Blue Team Type: Full-time Lead the Charge in Securing Global Animal Health Are you ready to take the lead in defending a global veterinary business from evolving cyber threats? As our Cyber Defense Manager, you'll head up the Cyber Defence "Blue Team," driving operational excellence and strategic resilience across a complex, distributed digital landscape. Your leadership will directly support the secure delivery of veterinary care and innovation worldwide-protecting the systems that help animals live healthier lives. What You'll Do This is a hands-on leadership role where you'll shape and execute our cybersecurity strategy, working across IT, digital, and regional teams to embed a strong cyber culture and robust defenses. Key responsibilities include: Strategic Leadership: Own and evolve the security roadmap, including tooling optimisation and risk management. Secure Design & Architecture: Provide expert guidance across IT projects and infrastructure. Operational Oversight: Define and deploy control baselines, templates, and standards. Tooling & Effectiveness: Manage and monitor security operations tools such as Defender, Sentinel, Tenable, and CASB. Incident Response: Lead triage, coordinate crisis responses, and oversee post-incident reviews. Documentation & Governance: Maintain hardening guides, architecture diagrams, and lead working groups. Cross-Regional Alignment: Foster collaboration and consistency across global cybersecurity efforts. What You Bring Essential: Degree or equivalent experience in Information Security. Certifications such as Security+, CEH, CySA+, or Cloud Security Engineer. Extensive experience in cybersecurity, especially incident response and technical operations. Strong understanding of AWS and Azure cloud platforms. Familiarity with frameworks like NIST, ISO, COBIT, and OWASP. Proven success in leading and delivering security projects. Experience with PowerShell and automation. Consulting experience across IT and digital teams. Flexibility for occasional travel and out-of-hours support. Desirable: Exposure to MxDR/SOC environments and advanced security protocols (SIEM, IDS/IPS, firewalls). Knowledge of GDPR, Cyber Essentials+, PCI-DSS, and other compliance standards. Strong grasp of data protection legislation (e.g., GDPR, Data Protection Act). Why Join Us? Global Impact: Your leadership will help protect the digital infrastructure that supports veterinary care across continents. Strategic Influence: Shape the future of cybersecurity in a business that values innovation and resilience. Collaborative Culture: Work with passionate teams across IT, digital, and operations in a mission-driven environment. Ready to lead a team that defends what matters most? Apply now and help us build a safer, smarter future for global animal health. What We Offer: At IVC Evidensia we recognise that our people are fundamental to the success of our business. Investing in our people, premises and processes is at the heart of what we do. In addition to a competitive base salary, you will benefit from Work-life balance 26 days annual leave Cycle to Work scheme Initiatives focused on employee wellbeing Pension Discretionary Bonus Discounted staff pet care Free Parking available at Head Office At IVC Evidensia we are a committed to Diversity, Equality, Inclusion and Belonging, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.
Sr. Business Intelligence Analyst page is loaded Sr. Business Intelligence Analystlocations: UK - Remotetime type: Full timeposted on: Posted Todayjob requisition id: R47588 Your Title: Senior Business Intelligence Analyst Job Location: UK - Remote Our Department: AECO (Architecture, Engineering, Construction, and Owner) Software SolutionsJoin us as our Senior Business Intelligence Analyst and drive impactful insights while shaping strategic decision-making.In this newly created role you will work as part of a Global BI team, working closely with EMEA based Sales teams and Analysts whilst lining in to our US Based Sales Intelligence Director. In this position you'll be spearheading data analysis initiatives and fostering strong stakeholder relationships. Your role will center on leveraging your expertise in relational databases, SQL, and an array of business intelligence tools such as Salesforce, Tableau, Domo, and Power BI to drive impactful insights and strategic decision-making across the EMEA region.This is your opportunity to work with Sales Leaders and impact how and where we go to market, our margins in particular regions, where we as a business can improve and where we can develop. Your work will have both a regional and global significance.Because of your reporting line there will be times when you work outside of a "normal" 9-5 so that you can collaborate and work with colleagues in the Global BI team. What You Will Do: Collaborate with cross-functional teams to identify key business requirements and translate them into analytical solutions Develop and maintain robust data models, reports, and dashboards to analyze and visualize complex datasets Conduct in-depth data analysis to identify trends, patterns, and insights that support strategic business initiatives Proactively monitor data quality, integrity, and accuracy to ensure the reliability of reports and analysis Create and deliver compelling data presentations to communicate findings and recommendations to stakeholders at various levels of the organization Collaborate with stakeholders to understand their needs, provide analytical support, and offer data-driven insights to support their decision-making processes Identify opportunities for process improvements and data-driven optimizations, and work closely with stakeholders to implement them Stay up-to-date with industry trends, best practices, and emerging technologies related to data analysis and business intelligence tools Mentor and guide junior data analysts, providing technical expertise and promoting a culture of data-driven decision making Provide guidance, support, and expertise to teams within the AECO organisation on process improvement best practices to ensure proper implementation and sustainability What Skills & Experience You Should Bring: Bachelor's degree in a relevant field such as Business Administration, Statistics, Computer Science, or a related discipline Proven work experience as a Data Analyst, Business Analyst, or similar role, with a focus on data analysis and stakeholder management Prior experience in the sales or marketing analytics domain Working knowledge of Saleforce Strong knowledge of PowerBI, Tableau or similar BI tools Strong proficiency in SQL and Python or another OOPS language for data extraction, transformation, and analysis Strong interpersonal, written, and verbal communication and presentation skills with the ability to effectively communicate complex concepts and strategies to diverse audiences Demonstrated strong analytical and problem-solving skills, the ability to think critically and approach complex challenges with a strategic attitude About Trimble: Dedicated to the world's tomorrow, Trimble is a technology company delivering solutions that enable our customers to work in new ways to measure, build, grow and move goods for a better quality of life. Core technologies in positioning, modeling, connectivity and data analytics connect the digital and physical worlds to improve productivity, quality, safety, transparency and sustainability. From purpose-built products and enterprise lifecycle solutions to industry cloud services, Trimble is transforming critical industries such as construction, geospatial, agriculture and transportation to power an interconnected world of work. For more information about Trimble (NASDAQ: TRMB), visit: How to Apply: Please submit an online application for this position by clicking on the 'Apply Now' button located in this posting. Application Deadline: Applications could be accepted until at least 30 days from the posting date. Join a Values-Driven Team: Belong, Grow, Innovate. At Trimble, our core values of Belong, Grow, and Innovate aren't just words-they're the foundation of our culture. We foster an environment where you are seen, heard, and valued (Belong); where you have an opportunity to build a career and drive our collective growth (Grow); and where your innovative ideas shape the future (Innovate). We believe in empowering local teams to create impactful strategies, ensuring our global vision resonates with every individual. Become part of a team where your contributions truly matter. If you need assistance or would like to request an accommodation in connection with the application process, please contact is transforming the way the world works by delivering products and services that connect the physical and digital worlds. Core technologies in positioning, modeling, connectivity and data analytics enable customers to improve productivity, quality, safety, and sustainability. From purpose built products to enterprise lifecycle solutions, Trimble software, hardware and services are transforming a broad range of industries such as agriculture, construction, geospatial and transportation and logistics. For more information about Trimble (NASDAQ: TRMB), visit .
Dec 07, 2025
Full time
Sr. Business Intelligence Analyst page is loaded Sr. Business Intelligence Analystlocations: UK - Remotetime type: Full timeposted on: Posted Todayjob requisition id: R47588 Your Title: Senior Business Intelligence Analyst Job Location: UK - Remote Our Department: AECO (Architecture, Engineering, Construction, and Owner) Software SolutionsJoin us as our Senior Business Intelligence Analyst and drive impactful insights while shaping strategic decision-making.In this newly created role you will work as part of a Global BI team, working closely with EMEA based Sales teams and Analysts whilst lining in to our US Based Sales Intelligence Director. In this position you'll be spearheading data analysis initiatives and fostering strong stakeholder relationships. Your role will center on leveraging your expertise in relational databases, SQL, and an array of business intelligence tools such as Salesforce, Tableau, Domo, and Power BI to drive impactful insights and strategic decision-making across the EMEA region.This is your opportunity to work with Sales Leaders and impact how and where we go to market, our margins in particular regions, where we as a business can improve and where we can develop. Your work will have both a regional and global significance.Because of your reporting line there will be times when you work outside of a "normal" 9-5 so that you can collaborate and work with colleagues in the Global BI team. What You Will Do: Collaborate with cross-functional teams to identify key business requirements and translate them into analytical solutions Develop and maintain robust data models, reports, and dashboards to analyze and visualize complex datasets Conduct in-depth data analysis to identify trends, patterns, and insights that support strategic business initiatives Proactively monitor data quality, integrity, and accuracy to ensure the reliability of reports and analysis Create and deliver compelling data presentations to communicate findings and recommendations to stakeholders at various levels of the organization Collaborate with stakeholders to understand their needs, provide analytical support, and offer data-driven insights to support their decision-making processes Identify opportunities for process improvements and data-driven optimizations, and work closely with stakeholders to implement them Stay up-to-date with industry trends, best practices, and emerging technologies related to data analysis and business intelligence tools Mentor and guide junior data analysts, providing technical expertise and promoting a culture of data-driven decision making Provide guidance, support, and expertise to teams within the AECO organisation on process improvement best practices to ensure proper implementation and sustainability What Skills & Experience You Should Bring: Bachelor's degree in a relevant field such as Business Administration, Statistics, Computer Science, or a related discipline Proven work experience as a Data Analyst, Business Analyst, or similar role, with a focus on data analysis and stakeholder management Prior experience in the sales or marketing analytics domain Working knowledge of Saleforce Strong knowledge of PowerBI, Tableau or similar BI tools Strong proficiency in SQL and Python or another OOPS language for data extraction, transformation, and analysis Strong interpersonal, written, and verbal communication and presentation skills with the ability to effectively communicate complex concepts and strategies to diverse audiences Demonstrated strong analytical and problem-solving skills, the ability to think critically and approach complex challenges with a strategic attitude About Trimble: Dedicated to the world's tomorrow, Trimble is a technology company delivering solutions that enable our customers to work in new ways to measure, build, grow and move goods for a better quality of life. Core technologies in positioning, modeling, connectivity and data analytics connect the digital and physical worlds to improve productivity, quality, safety, transparency and sustainability. From purpose-built products and enterprise lifecycle solutions to industry cloud services, Trimble is transforming critical industries such as construction, geospatial, agriculture and transportation to power an interconnected world of work. For more information about Trimble (NASDAQ: TRMB), visit: How to Apply: Please submit an online application for this position by clicking on the 'Apply Now' button located in this posting. Application Deadline: Applications could be accepted until at least 30 days from the posting date. Join a Values-Driven Team: Belong, Grow, Innovate. At Trimble, our core values of Belong, Grow, and Innovate aren't just words-they're the foundation of our culture. We foster an environment where you are seen, heard, and valued (Belong); where you have an opportunity to build a career and drive our collective growth (Grow); and where your innovative ideas shape the future (Innovate). We believe in empowering local teams to create impactful strategies, ensuring our global vision resonates with every individual. Become part of a team where your contributions truly matter. If you need assistance or would like to request an accommodation in connection with the application process, please contact is transforming the way the world works by delivering products and services that connect the physical and digital worlds. Core technologies in positioning, modeling, connectivity and data analytics enable customers to improve productivity, quality, safety, and sustainability. From purpose built products to enterprise lifecycle solutions, Trimble software, hardware and services are transforming a broad range of industries such as agriculture, construction, geospatial and transportation and logistics. For more information about Trimble (NASDAQ: TRMB), visit .
Description At Engine by Starling we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses on our technology. Engine is Starling's software-as-a-service (SaaS) business, and is the technology that was built to power Starling. Engine was formed as a separate business in early 2024. Starling has seen exceptional growth and success, largely due to how we built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped Starling achieve success. We draw upon our experience as knowledgeable bankers, and best in class technologists, to become the chosen option for these banks and preferred partners for leading consultancies. As a company, everyone is expected to roll up their sleeves to help deliver great outcomes for our clients. We are an engineering led company and we're looking for someone who will be excited by the potential for Engine's technology to transform banking in different markets around the world. Hybrid Working We have a hybrid approach to working at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager, but as a guide we would like to see you in an office at least once or twice per week. About Engineering at Engine by Starling Platform engineering is something we are passionate about. We pride ourselves on delivering software in a reliable, scalable, reusable and maintainable manner. Our platform is expanding and with that brings new challenges to how we deliver our SaaS. All engineers are responsible for owning features from inception, through deployment, to running in production. Using a first principles approach, we aim to break down problems and implement solutions across every stage of that lifecycle. As an Engineer at Engine, you'll be helping to build, scale and deploy our first in class cloud native banking platform to multiple cloud providers and regions globally. You will be encouraged to get involved in all areas of our platform. We value a multi-discipline approach to engineering and a culture that supports that. Some of the disciplines you will be exposed to include: Globally deployed cloud architectures Toolchain development Build and deployment systems Observability and reliability Runtime orchestration; Control and data planes SaaS API management and security Core java platform We do not expect you to have experience in all of the above - we're looking for curious individuals who like to work across multiple disciplines and see this as an opportunity to grow and learn about other areas. Engine by Starling engineers are excited about helping us deliver new features, regardless of what their primary tech stack may be. Hear from the team in our latest Blog or our case studies with Women in Tech . Requirements We're looking for an experienced Senior or Staff Infrastructure Engineer to join the Infrastructure team. You will be the technical lead of projects critical to the success of the business, and optionally be line manager of other members of the team. You will drive the team toward finding clean and simple yet scalable solutions to technical problems. The ideal candidate will have Experience architecting, delivering and maintaining multiple complex AWS based infrastructure projects from design through to production Experience with a range of AWS services and have up to date knowledge about how they interact with each other A firm understanding of security concepts such as (M)TLS, secrets management, encryption, RBAC, etc Experience of service oriented architecture with containers, distributed systems and immutable infrastructure Been a key contributor to the remediation of production impacting incidents An understanding of how to design systems and processes that can meet future scaling requirements Contributed to achieving security and compliance certification with standards such as ISO270001, SOC2 and PCI-DSS Experience in reviewing code submitted by others, and changes proposed for release to production Worked in a zero-production-access environment and be an advocate for orchestrating all change through automation Experience writing Infrastructure as Code, particularly Terraform, and automation using a scripting language such as Go Passion about building observable and reliable systems that impact the wider engineering organisation Ability to communicate clearly in a manner that is accessible to technical and non-technical Engine colleagues, and occasionally to clients You will Take on responsibility for delivering large, complex and impactful projects covering multiple engineering domains Work with stakeholders to design hybrid-cloud systems - we use AWS and also co-locate Payment HSMs in physical data centres around the world Ensure the performance and reliability of cloud environments whilst being conscious of costs Be a champion of Engine's standards and procedures throughout the rest of Technology Share knowledge with colleagues by writing technical documentation and leading training sessions Have a passion for learning new technologies, and keep up to date with industry trends Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information. You can find out more about our culture, mission and hiring on our shiny new Engineering Careers Page
Dec 07, 2025
Full time
Description At Engine by Starling we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses on our technology. Engine is Starling's software-as-a-service (SaaS) business, and is the technology that was built to power Starling. Engine was formed as a separate business in early 2024. Starling has seen exceptional growth and success, largely due to how we built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped Starling achieve success. We draw upon our experience as knowledgeable bankers, and best in class technologists, to become the chosen option for these banks and preferred partners for leading consultancies. As a company, everyone is expected to roll up their sleeves to help deliver great outcomes for our clients. We are an engineering led company and we're looking for someone who will be excited by the potential for Engine's technology to transform banking in different markets around the world. Hybrid Working We have a hybrid approach to working at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager, but as a guide we would like to see you in an office at least once or twice per week. About Engineering at Engine by Starling Platform engineering is something we are passionate about. We pride ourselves on delivering software in a reliable, scalable, reusable and maintainable manner. Our platform is expanding and with that brings new challenges to how we deliver our SaaS. All engineers are responsible for owning features from inception, through deployment, to running in production. Using a first principles approach, we aim to break down problems and implement solutions across every stage of that lifecycle. As an Engineer at Engine, you'll be helping to build, scale and deploy our first in class cloud native banking platform to multiple cloud providers and regions globally. You will be encouraged to get involved in all areas of our platform. We value a multi-discipline approach to engineering and a culture that supports that. Some of the disciplines you will be exposed to include: Globally deployed cloud architectures Toolchain development Build and deployment systems Observability and reliability Runtime orchestration; Control and data planes SaaS API management and security Core java platform We do not expect you to have experience in all of the above - we're looking for curious individuals who like to work across multiple disciplines and see this as an opportunity to grow and learn about other areas. Engine by Starling engineers are excited about helping us deliver new features, regardless of what their primary tech stack may be. Hear from the team in our latest Blog or our case studies with Women in Tech . Requirements We're looking for an experienced Senior or Staff Infrastructure Engineer to join the Infrastructure team. You will be the technical lead of projects critical to the success of the business, and optionally be line manager of other members of the team. You will drive the team toward finding clean and simple yet scalable solutions to technical problems. The ideal candidate will have Experience architecting, delivering and maintaining multiple complex AWS based infrastructure projects from design through to production Experience with a range of AWS services and have up to date knowledge about how they interact with each other A firm understanding of security concepts such as (M)TLS, secrets management, encryption, RBAC, etc Experience of service oriented architecture with containers, distributed systems and immutable infrastructure Been a key contributor to the remediation of production impacting incidents An understanding of how to design systems and processes that can meet future scaling requirements Contributed to achieving security and compliance certification with standards such as ISO270001, SOC2 and PCI-DSS Experience in reviewing code submitted by others, and changes proposed for release to production Worked in a zero-production-access environment and be an advocate for orchestrating all change through automation Experience writing Infrastructure as Code, particularly Terraform, and automation using a scripting language such as Go Passion about building observable and reliable systems that impact the wider engineering organisation Ability to communicate clearly in a manner that is accessible to technical and non-technical Engine colleagues, and occasionally to clients You will Take on responsibility for delivering large, complex and impactful projects covering multiple engineering domains Work with stakeholders to design hybrid-cloud systems - we use AWS and also co-locate Payment HSMs in physical data centres around the world Ensure the performance and reliability of cloud environments whilst being conscious of costs Be a champion of Engine's standards and procedures throughout the rest of Technology Share knowledge with colleagues by writing technical documentation and leading training sessions Have a passion for learning new technologies, and keep up to date with industry trends Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information. You can find out more about our culture, mission and hiring on our shiny new Engineering Careers Page
This established, award-winning multidisciplinary consultancy has built a strong reputation across the UK for delivering high-quality architecture, surveying, and engineering services. With multiple offices and a portfolio spanning education, healthcare, residential, commercial, and heritage sectors, the business is known for its collaborative culture, technical excellence, and commitment to staff development. As part of its continued growth, the firm is now looking to appoint a Chartered Senior Quantity Surveyor to join its team in a key leadership role. Senior Quantity Surveyor - Salary & Benefits Salary £65,000-£70,000 depending on experience Up to 27 days annual leave (increasing with length of service) Enhanced company pension scheme Private healthcare included 24/7 counselling via an employee assistance helpline Regular CPD and professional development opportunities Clear routes for advancement within a dynamic, supportive environment Senior Quantity Surveyor - Job Overview This is an exciting opportunity for an MRICS-qualified Senior Quantity Surveyor to join a thriving consultancy with a strong regional presence. The role involves managing key commissions across various sectors, including education, healthcare, and commercial projects. You will work within a collaborative Quantity Surveying team, reporting to the Associate QS, and play a pivotal role in delivering both pre- and post-contract services. The position offers a balance of responsibility and autonomy, with opportunities to mentor junior colleagues, take ownership of high-profile projects, and contribute to the strategic success of the team. You'll be working in a culture that values innovation, integrity, and long-term client relationships. Senior Quantity Surveyor - Job Requirements MRICS (Chartered Quantity Surveyor) - essential Strong post-qualification experience in consultancy or client-side roles Cost planning and financial reporting in accordance with RICS standards Tender and contract document preparation Post-contract duties including valuations, variations, and final accounts Reinstatement cost assessments, viability reports, and life cycle costing Able to chair meetings and communicate effectively with clients, contractors, and design teams Document management in line with QA procedures Proficient in managing commissions independently Highly motivated, enthusiastic, and collaborative with strong mentoring abilities Office-based with travel to local sites as required Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for. JBRP1_UKTJ
Dec 07, 2025
Full time
This established, award-winning multidisciplinary consultancy has built a strong reputation across the UK for delivering high-quality architecture, surveying, and engineering services. With multiple offices and a portfolio spanning education, healthcare, residential, commercial, and heritage sectors, the business is known for its collaborative culture, technical excellence, and commitment to staff development. As part of its continued growth, the firm is now looking to appoint a Chartered Senior Quantity Surveyor to join its team in a key leadership role. Senior Quantity Surveyor - Salary & Benefits Salary £65,000-£70,000 depending on experience Up to 27 days annual leave (increasing with length of service) Enhanced company pension scheme Private healthcare included 24/7 counselling via an employee assistance helpline Regular CPD and professional development opportunities Clear routes for advancement within a dynamic, supportive environment Senior Quantity Surveyor - Job Overview This is an exciting opportunity for an MRICS-qualified Senior Quantity Surveyor to join a thriving consultancy with a strong regional presence. The role involves managing key commissions across various sectors, including education, healthcare, and commercial projects. You will work within a collaborative Quantity Surveying team, reporting to the Associate QS, and play a pivotal role in delivering both pre- and post-contract services. The position offers a balance of responsibility and autonomy, with opportunities to mentor junior colleagues, take ownership of high-profile projects, and contribute to the strategic success of the team. You'll be working in a culture that values innovation, integrity, and long-term client relationships. Senior Quantity Surveyor - Job Requirements MRICS (Chartered Quantity Surveyor) - essential Strong post-qualification experience in consultancy or client-side roles Cost planning and financial reporting in accordance with RICS standards Tender and contract document preparation Post-contract duties including valuations, variations, and final accounts Reinstatement cost assessments, viability reports, and life cycle costing Able to chair meetings and communicate effectively with clients, contractors, and design teams Document management in line with QA procedures Proficient in managing commissions independently Highly motivated, enthusiastic, and collaborative with strong mentoring abilities Office-based with travel to local sites as required Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for. JBRP1_UKTJ
Job Description: Information Security Officer Location: UK Full-Time - Remote Velonetic represents the joint ventures between DXC Technology, the International Underwriting Association (IUA), and Lloyd's of London. Previously referred to as the London Market Joint Ventures, we have been operating for over 20 years in the London Market (Lloyd's and Company), in both insurance and reinsurance business. Processing over £117 billion worth of premium and claims transactions today, we are building a new digital platform and services that will enable our customers to move transactions and money through the processing lifecycle with greater efficiency and speed, releasing time to drive innovation and focus on higher value activities.As the Information Security Officer, you will be the Security point of contact for IT operations, responsible for the supporting and communicating the importance of compliance and governance of the security strategy, roadmap and policies that are in alignment with the organization's overall security objectives. Responsibilities Identify, assess, and prioritize security vulnerabilities, ensuring effective remediation plans are in place and executed. Lead investigations into information security breaches, ensuring proper reporting and communication with senior management during incidents. Work with the Security Incident Response Coordination Centre (SIRCC) to address and mitigate security incidents, ensuring proportionate remediation of information breaches. Work closely with the CISO to ensure the security strategy aligns with broader organisational objectives, whilst also meeting information privacy and protection regulations (e.g., GDPR). Monitor and review security policies, standards, and procedures focused on protecting information across all environments, ensuring alignment with business and IT priorities. Own and manage all information security risks, performing risk assessments specific to storage, processing, and transfer. Conduct periodic audits of information security controls to ensure compliance with internal policies and external regulations. Ensure that information security requirements are incorporated into all phases of technology systems, from design through deployment. Coordinate with third-party security vendors to conduct vulnerability assessments, penetration tests, and security audits focused on information protection. Stay current on emerging information security trends, threats, and technologies, recommending updates to security measures as needed. Establish and maintain a strong information security posture, continuously monitoring the effectiveness of controls and processes. Regularly evaluate the organization's information security safeguards, ensuring they provide robust protection against evolving threats and information-related risks. Monitor software development teams to ensure secure information handling throughout the software development lifecycle (SDLC), ensuring security is embedded processing systems and applications Qualifications & Experience Ideally, a degree in computer science, Information Systems, Engineering, or a related field. Holding any of the following qualifications would be an added advantage: CISSP, CCSP, GIAC Cloud security certifications. Proven experience in a security management capacity, particularly in information-rich industries (e.g., Software, Financial Services). Proven track record of securing cloud-based services, ensuring scalability, performance, and reliability. Expertise in a wide range of security domains: access controls, network security, cloud security, application security, secure software design, security testing, and vulnerability remediation, and incident management. Experience in cloud computing architectures, common technologies (e.g., AWS security tools). Good understanding of NIST security controls frameworks, risk assessment, and risk management. Familiarity with service control frameworks such as SOC 1 and 2. Knowledge of threat modelling and risk management practices. Strong project management skills with experience leading cross-functional teams in large, complex security projects. Investment In Training and Development We offer a comprehensive range of training and career development opportunities, a structured induction programme, tailored job training as well as mentoring and support for relevant sponsored professional qualifications. We're developing an environment where people can grow and harness their careers and skills to be the best that they can be to focus on the long term. Our Culture Here at Velonetic we support with care and compassion. We are constantly evolving our initiatives around equality, diversity, and inclusion to ensure that everyone feels equally involved and supported in the workplace no matter of who they are or what they do. We are proud of the culture we are creating to ensure that our commitment is ongoing and have a diverse mix of employees working within an inclusive environment and culture to create a high performing workforce led by talented leaders. We aspire to be recognised for our innovative and modern thinking approach. Employee Benefits As part of our competitive remuneration package, flexible benefits are available. There isan option to "flex up and down" on specific benefits, for example buy or sell annual leave, Private Medical Benefit, Dental and Travel Insurance.You will also have access to 'Perks at Work', a discount store to purchase gift cards at reduced rates and get discounts on holidays, restaurants, activities, groceries and more.DXC Recruitment Team will be engaging with all candidate applications on behalf of Velonetic.DXC will be managing the recruitment throughout the onboarding process.At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available . DXC Technology (NYSE: DXC) helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services to drive new levels of performance, competitiveness, and customer experience across their IT estates. Learn more about how we deliver excellence for our customers and colleagues at .
Dec 07, 2025
Full time
Job Description: Information Security Officer Location: UK Full-Time - Remote Velonetic represents the joint ventures between DXC Technology, the International Underwriting Association (IUA), and Lloyd's of London. Previously referred to as the London Market Joint Ventures, we have been operating for over 20 years in the London Market (Lloyd's and Company), in both insurance and reinsurance business. Processing over £117 billion worth of premium and claims transactions today, we are building a new digital platform and services that will enable our customers to move transactions and money through the processing lifecycle with greater efficiency and speed, releasing time to drive innovation and focus on higher value activities.As the Information Security Officer, you will be the Security point of contact for IT operations, responsible for the supporting and communicating the importance of compliance and governance of the security strategy, roadmap and policies that are in alignment with the organization's overall security objectives. Responsibilities Identify, assess, and prioritize security vulnerabilities, ensuring effective remediation plans are in place and executed. Lead investigations into information security breaches, ensuring proper reporting and communication with senior management during incidents. Work with the Security Incident Response Coordination Centre (SIRCC) to address and mitigate security incidents, ensuring proportionate remediation of information breaches. Work closely with the CISO to ensure the security strategy aligns with broader organisational objectives, whilst also meeting information privacy and protection regulations (e.g., GDPR). Monitor and review security policies, standards, and procedures focused on protecting information across all environments, ensuring alignment with business and IT priorities. Own and manage all information security risks, performing risk assessments specific to storage, processing, and transfer. Conduct periodic audits of information security controls to ensure compliance with internal policies and external regulations. Ensure that information security requirements are incorporated into all phases of technology systems, from design through deployment. Coordinate with third-party security vendors to conduct vulnerability assessments, penetration tests, and security audits focused on information protection. Stay current on emerging information security trends, threats, and technologies, recommending updates to security measures as needed. Establish and maintain a strong information security posture, continuously monitoring the effectiveness of controls and processes. Regularly evaluate the organization's information security safeguards, ensuring they provide robust protection against evolving threats and information-related risks. Monitor software development teams to ensure secure information handling throughout the software development lifecycle (SDLC), ensuring security is embedded processing systems and applications Qualifications & Experience Ideally, a degree in computer science, Information Systems, Engineering, or a related field. Holding any of the following qualifications would be an added advantage: CISSP, CCSP, GIAC Cloud security certifications. Proven experience in a security management capacity, particularly in information-rich industries (e.g., Software, Financial Services). Proven track record of securing cloud-based services, ensuring scalability, performance, and reliability. Expertise in a wide range of security domains: access controls, network security, cloud security, application security, secure software design, security testing, and vulnerability remediation, and incident management. Experience in cloud computing architectures, common technologies (e.g., AWS security tools). Good understanding of NIST security controls frameworks, risk assessment, and risk management. Familiarity with service control frameworks such as SOC 1 and 2. Knowledge of threat modelling and risk management practices. Strong project management skills with experience leading cross-functional teams in large, complex security projects. Investment In Training and Development We offer a comprehensive range of training and career development opportunities, a structured induction programme, tailored job training as well as mentoring and support for relevant sponsored professional qualifications. We're developing an environment where people can grow and harness their careers and skills to be the best that they can be to focus on the long term. Our Culture Here at Velonetic we support with care and compassion. We are constantly evolving our initiatives around equality, diversity, and inclusion to ensure that everyone feels equally involved and supported in the workplace no matter of who they are or what they do. We are proud of the culture we are creating to ensure that our commitment is ongoing and have a diverse mix of employees working within an inclusive environment and culture to create a high performing workforce led by talented leaders. We aspire to be recognised for our innovative and modern thinking approach. Employee Benefits As part of our competitive remuneration package, flexible benefits are available. There isan option to "flex up and down" on specific benefits, for example buy or sell annual leave, Private Medical Benefit, Dental and Travel Insurance.You will also have access to 'Perks at Work', a discount store to purchase gift cards at reduced rates and get discounts on holidays, restaurants, activities, groceries and more.DXC Recruitment Team will be engaging with all candidate applications on behalf of Velonetic.DXC will be managing the recruitment throughout the onboarding process.At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available . DXC Technology (NYSE: DXC) helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services to drive new levels of performance, competitiveness, and customer experience across their IT estates. Learn more about how we deliver excellence for our customers and colleagues at .
Forensic Technology/ Digital Forensics Manager London (hybrid) Opportunity to work for an outstanding company in the field. You will have a strong commercial background and client facing communication skills. Your experience is likely from a service provider or advisory firm. You will have an ability to collect data from various devices (Desktop, laptop, phones) but also from the cloud and more commercial enterprise wide systems e.g. global email etc. You will have experience with leading Digital Forensic tools e.g. EnCase, FTK, Cellebrite etc. You will have a strong academic background and likely a degree in a related subject. You will be able to attend the office and when required visit client sites. There are initially no direct reportees. You will collect data in a compliant manner so be familiar with ACPO and chain of custody. About Brimstone Consulting: We specialise in finding highly qualified staff in the following areas:Forensic Accounting & Fraud - (AML/CTF, Investigation, CFE s etc.); Legal and LegalTech (E-Discovery, Digital Forensics, EDRM); Big Data and Data Analytics- (MI/BI/CI);InfoSec and Cyber Crime; Audit; Accountancy and Finance; FinTech (Payments etc.);Risk - (Credit, Regulatory, Liquidity, Market, Analysts-SAS, SPSS etc.);Compliance/Corporate Governance ;IT- (full SDLC- BA s PM s , Architects, Developers etc.); Brimstone Consulting acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. Brimstone Consulting is an equal opportunities employer. Due to time constraints we can only reply to applicants that match our clients specifications. We may store applications in our cloud storage facilities that may include dropbox.
Dec 07, 2025
Full time
Forensic Technology/ Digital Forensics Manager London (hybrid) Opportunity to work for an outstanding company in the field. You will have a strong commercial background and client facing communication skills. Your experience is likely from a service provider or advisory firm. You will have an ability to collect data from various devices (Desktop, laptop, phones) but also from the cloud and more commercial enterprise wide systems e.g. global email etc. You will have experience with leading Digital Forensic tools e.g. EnCase, FTK, Cellebrite etc. You will have a strong academic background and likely a degree in a related subject. You will be able to attend the office and when required visit client sites. There are initially no direct reportees. You will collect data in a compliant manner so be familiar with ACPO and chain of custody. About Brimstone Consulting: We specialise in finding highly qualified staff in the following areas:Forensic Accounting & Fraud - (AML/CTF, Investigation, CFE s etc.); Legal and LegalTech (E-Discovery, Digital Forensics, EDRM); Big Data and Data Analytics- (MI/BI/CI);InfoSec and Cyber Crime; Audit; Accountancy and Finance; FinTech (Payments etc.);Risk - (Credit, Regulatory, Liquidity, Market, Analysts-SAS, SPSS etc.);Compliance/Corporate Governance ;IT- (full SDLC- BA s PM s , Architects, Developers etc.); Brimstone Consulting acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. Brimstone Consulting is an equal opportunities employer. Due to time constraints we can only reply to applicants that match our clients specifications. We may store applications in our cloud storage facilities that may include dropbox.
A World-Changing Company Palantir builds the world's leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role As a UKG Compliance Engineer, you will help our engineers implement and audit Palantir security controls across our entire product line. You'll work closely with many different teams to shape these controls and cultivate a robust and nimble approach to risk management across the company. You will navigate and interpret complex government regulatory frameworks and approaches (e.g. Secure-by-Design, application of relevant MOD JSPs and NIST standards) in order to provide practical guidance on technical architecture, documentation and operational concerns, and sustainable processes that will allow us to continue to grow quickly and efficiently. Core Responsibilities Partner with engineers to interpret and map compliance requirements to control implementation and assist with product architecture. Directly facilitate operational and regulatory outcomes across our UK government client portfolio, including Secure by Design adherence, MOD JSP compliance and continuous monitoring. Develop and deliver evidence to meet regulatory compliance audits across the UK government client portfolio. Propose and implement ideas for operational improvements and facilitate automation for procedural compliance controls. Guide technical and operational decision-making towards future product offerings and efficient organisational processes. Evaluate and advise the business on new and evolving UK Government certification programmes, requirements, and technologies. Manage and participate in audits, as appropriate. What We Value Deep understanding of on-premises infrastructure and security concepts Experience working directly with the UK Ministry of Defence or other government departments Experience successfully supporting security and compliance efforts in complex on-premises data centres Experience performing technical assessments in direct support of compliance efforts Experience developing security and risk assessment plans and related documentation Ability to clearly convey compliance requirements to internal engineering teams and associated implementation to external customers using effective written and verbal communication skills Proficiency with security concepts (encryption, authentication, etc.) and tooling for continuous monitoring (Nessus SecurityCenter, Burp, Jira, Splunk, etc.) Knowledge of cloud security compliance (AWS, Azure, GCP) Understanding of DevSecOps practices and secure software development lifecycles What We Require 3+ years' experience with compliance audits and prior UK Government compliance and audit experience (MOD JSP application, Secure by Design, NIST 800-53, and UK Government ATOs, etc.) Current UK security clearance (SC or DV level) Relevant professional certifications (CIPM, CIPP/E, CRISC, CISSP, or similar) Familiarity with data protection compliance tools and GRC platforms Life at Palantir We want every Palantirian to achieve their best outcomes, that's why we celebrate individuals' strengths, skills, and interests, from your first interview to your longterm growth, rather than rely on traditional career ladders. Paying attention to the needs of our community enables us to optimize our opportunities to grow and helps ensure many pathways to success at Palantir. Promoting health and well-being across all areas of Palantirians' lives is just one of the ways we're investing in our community. Learn more at Life at Palantir and note that our offerings may vary by region. In keeping consistent with Palantir's values and culture, we believe employees are "better together" and in-person work affords the opportunity for more creative outcomes. Therefore, we encourage employees to work from our offices to foster connectivity and innovation. Many teams do offer hybrid options (WFH a day or two a week), allowing our employees to strike the right trade-off for their personal productivity. Based on business need, there are a few roles that allow for "Remote" work on an exceptional basis. If you are applying for one of these roles, you must work from the city and or country in which you are employed. If the posting is specified as Onsite, you are required to work from an office. If you want to empower the world's most important institutions, you belong here. Palantir values excellence regardless of background. We are committed to making the application and hiring process accessible to everyone and will provide a reasonable accommodation for those living with a disability. If you need an accommodation for the application or hiring process, please reach out and let us know how we can help.
Dec 06, 2025
Full time
A World-Changing Company Palantir builds the world's leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role As a UKG Compliance Engineer, you will help our engineers implement and audit Palantir security controls across our entire product line. You'll work closely with many different teams to shape these controls and cultivate a robust and nimble approach to risk management across the company. You will navigate and interpret complex government regulatory frameworks and approaches (e.g. Secure-by-Design, application of relevant MOD JSPs and NIST standards) in order to provide practical guidance on technical architecture, documentation and operational concerns, and sustainable processes that will allow us to continue to grow quickly and efficiently. Core Responsibilities Partner with engineers to interpret and map compliance requirements to control implementation and assist with product architecture. Directly facilitate operational and regulatory outcomes across our UK government client portfolio, including Secure by Design adherence, MOD JSP compliance and continuous monitoring. Develop and deliver evidence to meet regulatory compliance audits across the UK government client portfolio. Propose and implement ideas for operational improvements and facilitate automation for procedural compliance controls. Guide technical and operational decision-making towards future product offerings and efficient organisational processes. Evaluate and advise the business on new and evolving UK Government certification programmes, requirements, and technologies. Manage and participate in audits, as appropriate. What We Value Deep understanding of on-premises infrastructure and security concepts Experience working directly with the UK Ministry of Defence or other government departments Experience successfully supporting security and compliance efforts in complex on-premises data centres Experience performing technical assessments in direct support of compliance efforts Experience developing security and risk assessment plans and related documentation Ability to clearly convey compliance requirements to internal engineering teams and associated implementation to external customers using effective written and verbal communication skills Proficiency with security concepts (encryption, authentication, etc.) and tooling for continuous monitoring (Nessus SecurityCenter, Burp, Jira, Splunk, etc.) Knowledge of cloud security compliance (AWS, Azure, GCP) Understanding of DevSecOps practices and secure software development lifecycles What We Require 3+ years' experience with compliance audits and prior UK Government compliance and audit experience (MOD JSP application, Secure by Design, NIST 800-53, and UK Government ATOs, etc.) Current UK security clearance (SC or DV level) Relevant professional certifications (CIPM, CIPP/E, CRISC, CISSP, or similar) Familiarity with data protection compliance tools and GRC platforms Life at Palantir We want every Palantirian to achieve their best outcomes, that's why we celebrate individuals' strengths, skills, and interests, from your first interview to your longterm growth, rather than rely on traditional career ladders. Paying attention to the needs of our community enables us to optimize our opportunities to grow and helps ensure many pathways to success at Palantir. Promoting health and well-being across all areas of Palantirians' lives is just one of the ways we're investing in our community. Learn more at Life at Palantir and note that our offerings may vary by region. In keeping consistent with Palantir's values and culture, we believe employees are "better together" and in-person work affords the opportunity for more creative outcomes. Therefore, we encourage employees to work from our offices to foster connectivity and innovation. Many teams do offer hybrid options (WFH a day or two a week), allowing our employees to strike the right trade-off for their personal productivity. Based on business need, there are a few roles that allow for "Remote" work on an exceptional basis. If you are applying for one of these roles, you must work from the city and or country in which you are employed. If the posting is specified as Onsite, you are required to work from an office. If you want to empower the world's most important institutions, you belong here. Palantir values excellence regardless of background. We are committed to making the application and hiring process accessible to everyone and will provide a reasonable accommodation for those living with a disability. If you need an accommodation for the application or hiring process, please reach out and let us know how we can help.
As part of Bouygues Construction's Public Works division, VSL International participates in the construction of major technical structures and guarantees their structural safety and durability: transport infrastructure (bridges, tunnels), industrial and energy production structures, and commercial buildings. VSL's business is based on four areas of expertise: Structural systems and technologies Civil engineering Foundations and soil engineering Preservation, structural repairs, renovation and optimization of structures. VSL has 4,000 employees at 25 locations worldwide (Asia and Oceania, Middle East, Europe, Latin America, Canada). Project Sizewell C is at the heart of the UK's clean energy revolution. This ground-breaking nuclear power plant project in Suffolk will play a vital role in delivering a sustainable future. Backed by EDF and the UK Government, Sizewell C is a once-in-a-generation project with significant opportunities to innovate, grow, and deliver excellence. Our teams are delivering specialist ground engineering works including deep soil mixing, plastic cut-off walls, load transfer platforms, and embankments - all critical enabling works for the main nuclear power station. Role Overview We are seeking a BIM Lead to drive the implementation and integration of digital design and information management across VSL's delivery scope at Sizewell C. This role will lead the coordination and governance of BIM processes, ensuring consistency, compliance, and value creation from design through to construction, commissioning, and handover. The BIM Lead will be responsible for managing BIM execution plans, overseeing model coordination, and ensuring the integrity of project data. You will act as the central point of contact for all BIM-related activities, supporting project teams in achieving digital excellence and promoting best practice in information management. Main Responsibilities BIM Management & Delivery Establish, implement, and maintain the BIM Execution Plan (BEP) and supporting documentation. Lead and coordinate BIM workflows across all project stages (design, construction, commissioning, handover). Ensure models and data comply with project standards, client requirements, and industry protocols (ISO 19650). Oversee model federation, clash detection, and coordination processes, ensuring accuracy and data quality. Collaboration & Stakeholder Engagement Act as the primary BIM liaison for internal teams, alliance partners, and the client. Promote collaboration through efficient model-sharing protocols and common data environment (CDE) management. Communicate BIM progress, issues, and solutions clearly to technical and non-technical stakeholders. Influence project strategies by demonstrating the value of structured information management. Leadership & Upskilling Champion BIM capability across project teams by providing guidance, coaching, and training. Develop and implement strategies to build digital literacy and confidence in BIM workflows. Mentor discipline leads on integrating BIM and digital tools into their day-to-day project activities. Performance & Continuous Improvement Monitor BIM deliverables against programme and quality milestones. Identify opportunities for process optimisation and innovation through digital technologies. Support the achievement of VSL's digital transformation and project certainty objectives. Ensure lessons learned and best practices are captured and shared across projects. Candidate Profile Education & Experience Proven experience in BIM management or digital engineering leadership on major infrastructure or construction projects. Strong background in developing and implementing BIM strategies across multidisciplinary environments. Degree in Engineering, Architecture, Construction Management, or a related discipline preferred. Technical Skills Proficiency in BIM authoring and coordination platforms (e.g., Revit, Navisworks, Civil 3D). Strong understanding of BIM standards, ISO 19650, and data exchange formats (IFC, COBie). Experience managing CDE platforms (e.g., ProjectWise, BIM 360, Aconex). Ability to interpret and enforce BIM requirements across supply chain partners. Personal Attributes Excellent communication and influencing skills with the ability to drive cultural and behavioural change. Collaborative and adaptable, able to engage effectively across diverse stakeholder groups. Strategic thinker with a proactive, hands on approach to problem solving. Passionate about innovation, data integrity, and advancing digital transformation in construction. Why Work With Us? Impactful Work: Lead digital engineering on one of the UK's most complex and high profile clean energy projects. Innovation at Scale: Drive smarter, engineering led solutions that deliver long term performance and value. Career Growth: Opportunities for professional development within an international construction specialist. Collaborative Culture: Work with a skilled, diverse team at the forefront of digital transformation in infrastructure. Competitive Package: Attractive salary and benefits, including pension and health coverage. Interested? Apply now and let's build the great structures of tomorrow together!
Dec 06, 2025
Full time
As part of Bouygues Construction's Public Works division, VSL International participates in the construction of major technical structures and guarantees their structural safety and durability: transport infrastructure (bridges, tunnels), industrial and energy production structures, and commercial buildings. VSL's business is based on four areas of expertise: Structural systems and technologies Civil engineering Foundations and soil engineering Preservation, structural repairs, renovation and optimization of structures. VSL has 4,000 employees at 25 locations worldwide (Asia and Oceania, Middle East, Europe, Latin America, Canada). Project Sizewell C is at the heart of the UK's clean energy revolution. This ground-breaking nuclear power plant project in Suffolk will play a vital role in delivering a sustainable future. Backed by EDF and the UK Government, Sizewell C is a once-in-a-generation project with significant opportunities to innovate, grow, and deliver excellence. Our teams are delivering specialist ground engineering works including deep soil mixing, plastic cut-off walls, load transfer platforms, and embankments - all critical enabling works for the main nuclear power station. Role Overview We are seeking a BIM Lead to drive the implementation and integration of digital design and information management across VSL's delivery scope at Sizewell C. This role will lead the coordination and governance of BIM processes, ensuring consistency, compliance, and value creation from design through to construction, commissioning, and handover. The BIM Lead will be responsible for managing BIM execution plans, overseeing model coordination, and ensuring the integrity of project data. You will act as the central point of contact for all BIM-related activities, supporting project teams in achieving digital excellence and promoting best practice in information management. Main Responsibilities BIM Management & Delivery Establish, implement, and maintain the BIM Execution Plan (BEP) and supporting documentation. Lead and coordinate BIM workflows across all project stages (design, construction, commissioning, handover). Ensure models and data comply with project standards, client requirements, and industry protocols (ISO 19650). Oversee model federation, clash detection, and coordination processes, ensuring accuracy and data quality. Collaboration & Stakeholder Engagement Act as the primary BIM liaison for internal teams, alliance partners, and the client. Promote collaboration through efficient model-sharing protocols and common data environment (CDE) management. Communicate BIM progress, issues, and solutions clearly to technical and non-technical stakeholders. Influence project strategies by demonstrating the value of structured information management. Leadership & Upskilling Champion BIM capability across project teams by providing guidance, coaching, and training. Develop and implement strategies to build digital literacy and confidence in BIM workflows. Mentor discipline leads on integrating BIM and digital tools into their day-to-day project activities. Performance & Continuous Improvement Monitor BIM deliverables against programme and quality milestones. Identify opportunities for process optimisation and innovation through digital technologies. Support the achievement of VSL's digital transformation and project certainty objectives. Ensure lessons learned and best practices are captured and shared across projects. Candidate Profile Education & Experience Proven experience in BIM management or digital engineering leadership on major infrastructure or construction projects. Strong background in developing and implementing BIM strategies across multidisciplinary environments. Degree in Engineering, Architecture, Construction Management, or a related discipline preferred. Technical Skills Proficiency in BIM authoring and coordination platforms (e.g., Revit, Navisworks, Civil 3D). Strong understanding of BIM standards, ISO 19650, and data exchange formats (IFC, COBie). Experience managing CDE platforms (e.g., ProjectWise, BIM 360, Aconex). Ability to interpret and enforce BIM requirements across supply chain partners. Personal Attributes Excellent communication and influencing skills with the ability to drive cultural and behavioural change. Collaborative and adaptable, able to engage effectively across diverse stakeholder groups. Strategic thinker with a proactive, hands on approach to problem solving. Passionate about innovation, data integrity, and advancing digital transformation in construction. Why Work With Us? Impactful Work: Lead digital engineering on one of the UK's most complex and high profile clean energy projects. Innovation at Scale: Drive smarter, engineering led solutions that deliver long term performance and value. Career Growth: Opportunities for professional development within an international construction specialist. Collaborative Culture: Work with a skilled, diverse team at the forefront of digital transformation in infrastructure. Competitive Package: Attractive salary and benefits, including pension and health coverage. Interested? Apply now and let's build the great structures of tomorrow together!
About Us Our client is committed to revolutionizing the billing process, making it more efficient, transparent, and flexible for SaaS companies. As a front runner in the open source billing platform arena, this organization equips businesses with the tools to create adaptable pricing models and scale confidently. With over $22 million in funding from leading investors, their vision is backed by significant financial support. Job Description We are partnering with this organization to seek a Senior Backend Ruby Engineer who will be instrumental in enhancing the code base. The role involves engaging with diverse tasks across the technology stack, addressing various technical issues, and collaborating with both the Product Team and Front end Engineers to align with customer requirements. The ideal candidate will also play a key role in expanding the back end team while significantly contributing to the architecture and feature improvement efforts. Key Responsibilities Bring at least 6 years of hands on experience and strong expertise in Ruby Effectively address a diverse range of technical challenges throughout the software stack Facilitate the development and growth of the back end engineering team Work closely with the Product Team and Front end Engineers to discern and understand user needs Create innovative technical solutions to enhance both features and the overall architecture of the platform Requirements A minimum of 6 years of practical experience with Ruby Proficient in handling data heavy and event driven environments A genuine interest in open source contributions; prior involvement in OSS projects is a plus Experience with billing or tax related projects, integrating with tools such as CRMs or financial software is advantageous A demonstrated eagerness to co create a product vision during its early developmental stages Benefits Attractive salary package Flexible working hours with options for remote work Opportunities for ongoing professional development Comprehensive health and wellness benefits An entry into a dynamic and innovative work culture Other Engaging with this organization presents an exciting opportunity to connect with a talented team at the forefront of financial software innovation. This role necessitates robust technical expertise and a steadfast commitment to delivering high quality solutions.
Dec 06, 2025
Full time
About Us Our client is committed to revolutionizing the billing process, making it more efficient, transparent, and flexible for SaaS companies. As a front runner in the open source billing platform arena, this organization equips businesses with the tools to create adaptable pricing models and scale confidently. With over $22 million in funding from leading investors, their vision is backed by significant financial support. Job Description We are partnering with this organization to seek a Senior Backend Ruby Engineer who will be instrumental in enhancing the code base. The role involves engaging with diverse tasks across the technology stack, addressing various technical issues, and collaborating with both the Product Team and Front end Engineers to align with customer requirements. The ideal candidate will also play a key role in expanding the back end team while significantly contributing to the architecture and feature improvement efforts. Key Responsibilities Bring at least 6 years of hands on experience and strong expertise in Ruby Effectively address a diverse range of technical challenges throughout the software stack Facilitate the development and growth of the back end engineering team Work closely with the Product Team and Front end Engineers to discern and understand user needs Create innovative technical solutions to enhance both features and the overall architecture of the platform Requirements A minimum of 6 years of practical experience with Ruby Proficient in handling data heavy and event driven environments A genuine interest in open source contributions; prior involvement in OSS projects is a plus Experience with billing or tax related projects, integrating with tools such as CRMs or financial software is advantageous A demonstrated eagerness to co create a product vision during its early developmental stages Benefits Attractive salary package Flexible working hours with options for remote work Opportunities for ongoing professional development Comprehensive health and wellness benefits An entry into a dynamic and innovative work culture Other Engaging with this organization presents an exciting opportunity to connect with a talented team at the forefront of financial software innovation. This role necessitates robust technical expertise and a steadfast commitment to delivering high quality solutions.
Job Title: WFM Manager / Snr Manager ( WFM Optimization Architect) Department: Ops -Workforce Management Travel Required : May be required to travel as per Business requirements. Reports to : Director of WFM Location: Remote (UK) Contract Type: Permanent Grade: C2 / C3 Job Summary / Overview As a Manager/ Snr Manager you will be the driving force on leading our WFM Optimization suite and processes, you will be responsible for designing, implementing, and continuously improving workforce management processes and infrastructure. This role leads a team of WFM Architects and collaborates closely with WFM resources and business departmental stakeholders to ensure delivery of excellence aligned with the TP BEST WFM framework, and TP Standards of delivering Workforce Management end to end Services . The position drives optimization, scalability, and innovation across forecasting, scheduling, and real-time management functions, and all key operational, technical, and strategic playgrounds to closely collaborate as an individual and as a function Key Responsibilities and Accountabilities ( Responsibilities to include but not be limited the following) Job Description :- ( Not limited to) Lead, mentor, and develop a team of WFM Architect overseeing the management and support for UK and Ireland mainly, and other TP Geo's as per business needs. Foster collaboration, knowledge sharing, and innovation across the WFM function. Architect end-to-end WFM processes (forecasting, scheduling, real-time management). Identify and implement optimization opportunities to improve efficiency and accuracy. Ensure processes align with TP BEST WFM framework standards. Oversee the design and deployment of WFM systems, tools, and integrations and champion conversions surrounding set up/ stand up of NICE, IEX, ACD's and Integrations processes. Partner with IT and vendor teams to ensure robust infrastructure delivery. Maintain governance and compliance across WFM platforms Work closely with WFM resources, operations leaders, and business stakeholders. Translate business requirements into scalable WFM solutions. Act as the subject matter expert for WFM optimization initiatives. Own delivery of WFM KPIs (forecast accuracy, schedule efficiency, adherence). Provide insights and recommendations to senior leadership. Drive continuous improvement through data-driven decision-making. Build and Maintainence of :- SQI & Central Planning: Seating capacity overview, dynamic floor plans, and utilization summaries. Technical Support: Full transfer of system knowledge, team relationships, user and system administration, along with all required audits (CCMS, skills, base code, schedules, shifts, attrition, headcount, holidays, and waitlists). WFM Optimization Suite: Framework, deviation model, agent and forecast import builders, and all supporting tools. IEX Administration: NICE relationship management, ServiceNow processes, SmartSyncs, and overall system administration. TPS Migration: Current progress, next steps, and completion strategy. Game Plan & Training Library: BEST framework, process documents, planner, and the full training library. Required Skills & Competencies Technical Expertise : Deep knowledge of WFM systems (e.g., NICE, Verint, Genesys, Teleopti) etc Analytical Skills : Strong ability to interpret data, identify trends, and propose solutions. Leadership : Proven experience managing WFM teams and driving organizational change. Project Management : Skilled in leading complex initiatives, with PMP/Lean Six Sigma preferred. Communication : Excellent stakeholder management and presentation skills. Strategic Thinking : Ability to align WFM processes with long-term business goals. Preferred Qualifications 7+ years in Workforce Management, with at least 3 years in an architectural or optimization role. Knowledge, and Championing the usage of WFM Systems like NICE, Genesys and its Integration, Anaplan, Tableau, Knowledge of SQI, VBI and Power BI tools, and processes are preferred. Experience closely working or leading teams of WFM professionals (forecasters, schedulers, real-time analysts). Demonstrated success in delivering WFM infrastructure projects. Familiarity with TP BEST WFM framework or similar global standards. Bachelor's degree in Business, Operations, or related field.
Dec 06, 2025
Full time
Job Title: WFM Manager / Snr Manager ( WFM Optimization Architect) Department: Ops -Workforce Management Travel Required : May be required to travel as per Business requirements. Reports to : Director of WFM Location: Remote (UK) Contract Type: Permanent Grade: C2 / C3 Job Summary / Overview As a Manager/ Snr Manager you will be the driving force on leading our WFM Optimization suite and processes, you will be responsible for designing, implementing, and continuously improving workforce management processes and infrastructure. This role leads a team of WFM Architects and collaborates closely with WFM resources and business departmental stakeholders to ensure delivery of excellence aligned with the TP BEST WFM framework, and TP Standards of delivering Workforce Management end to end Services . The position drives optimization, scalability, and innovation across forecasting, scheduling, and real-time management functions, and all key operational, technical, and strategic playgrounds to closely collaborate as an individual and as a function Key Responsibilities and Accountabilities ( Responsibilities to include but not be limited the following) Job Description :- ( Not limited to) Lead, mentor, and develop a team of WFM Architect overseeing the management and support for UK and Ireland mainly, and other TP Geo's as per business needs. Foster collaboration, knowledge sharing, and innovation across the WFM function. Architect end-to-end WFM processes (forecasting, scheduling, real-time management). Identify and implement optimization opportunities to improve efficiency and accuracy. Ensure processes align with TP BEST WFM framework standards. Oversee the design and deployment of WFM systems, tools, and integrations and champion conversions surrounding set up/ stand up of NICE, IEX, ACD's and Integrations processes. Partner with IT and vendor teams to ensure robust infrastructure delivery. Maintain governance and compliance across WFM platforms Work closely with WFM resources, operations leaders, and business stakeholders. Translate business requirements into scalable WFM solutions. Act as the subject matter expert for WFM optimization initiatives. Own delivery of WFM KPIs (forecast accuracy, schedule efficiency, adherence). Provide insights and recommendations to senior leadership. Drive continuous improvement through data-driven decision-making. Build and Maintainence of :- SQI & Central Planning: Seating capacity overview, dynamic floor plans, and utilization summaries. Technical Support: Full transfer of system knowledge, team relationships, user and system administration, along with all required audits (CCMS, skills, base code, schedules, shifts, attrition, headcount, holidays, and waitlists). WFM Optimization Suite: Framework, deviation model, agent and forecast import builders, and all supporting tools. IEX Administration: NICE relationship management, ServiceNow processes, SmartSyncs, and overall system administration. TPS Migration: Current progress, next steps, and completion strategy. Game Plan & Training Library: BEST framework, process documents, planner, and the full training library. Required Skills & Competencies Technical Expertise : Deep knowledge of WFM systems (e.g., NICE, Verint, Genesys, Teleopti) etc Analytical Skills : Strong ability to interpret data, identify trends, and propose solutions. Leadership : Proven experience managing WFM teams and driving organizational change. Project Management : Skilled in leading complex initiatives, with PMP/Lean Six Sigma preferred. Communication : Excellent stakeholder management and presentation skills. Strategic Thinking : Ability to align WFM processes with long-term business goals. Preferred Qualifications 7+ years in Workforce Management, with at least 3 years in an architectural or optimization role. Knowledge, and Championing the usage of WFM Systems like NICE, Genesys and its Integration, Anaplan, Tableau, Knowledge of SQI, VBI and Power BI tools, and processes are preferred. Experience closely working or leading teams of WFM professionals (forecasters, schedulers, real-time analysts). Demonstrated success in delivering WFM infrastructure projects. Familiarity with TP BEST WFM framework or similar global standards. Bachelor's degree in Business, Operations, or related field.
Data Architect Position Description At CGI, we're helping to transform the future of healthcare through the power of data. As a Data Architect, you'll play a pivotal role in designing, building, and optimising data platforms that underpin critical national services. Working at the heart of our Healthcare team, you'll use your expertise in AWS, and Databricks to deliver high-impact solutions that improve outcomes, enhance decision-making, and drive innovation across the sector. You'll collaborate with experts who share your passion for problem-solving, ownership, and technical excellence-empowered to shape the data foundations of tomorrow. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position based in Leeds. Your future duties and responsibilities You'll take ownership of complex data challenges, partner with architects and data engineers to shape technical direction. Working within CGI's supportive environment, you'll be encouraged to explore new technologies, share knowledge, and contribute to a culture of excellence and innovation. Key responsibilities include: • Architectural Vision & Modelling: Define and govern the conceptual, logical and physical data models ensuring consistency and best practice. • Platform Strategy & Design: Design highly scalable and secure cloud-native data platforms on AWS, identifying the most appropriate services, within the client's constraints. • Data Governance & Compliance: Define and enforce data governance policies, security frameworks, and compliance standards across the data lifecycle. • Strategic Consultation & Alignment: Partner with business leaders and technical teams to translate high-level strategic goals and business requirements into a clear, implementable roadmap. • Data Flow: Define the standards and architecture for data ingestion, transformation and consumption, ensuring reliable high-quality data movement across systems. • Technology Roadmap & Innovation: Research, evaluate and recommend emerging technologies and patterns, such as Data Mesh and Data Lakehouse. Required qualifications to be successful in this role To excel in this role, you'll bring extensive architectural leadership, strategic vision and deep domain expertise in designing and governing enterprise-level data solutions in cloud-based data solutions, ideally within regulated or complex environments such as healthcare. You'll be confident in translating business strategy into technical data roadmaps and providing architectural guidance and oversight to engineering teams. You must have: • Architectural expertise in designing and governing large-scale data platforms with at least one of Databricks, Palantir, or a similar unified analytics platform. You should have: • Proven experience as a Data Architect or Principal Data Engineer defining the architecture for large, complex, and high-volume or highly sensitive data datasets. • Deep expertise in data modelling, database design, and advanced architectural patterns (e.g. Data Mesh, Data Lakehouse). • Strong knowledge of the AWS cloud data service ecosystem, including S3, Redshift, Glue, Lake Formation, and IAM, and how they integrate into a cohesive solution. • Extensive experience in defining and implementing enterprise data governance, security, and compliance frameworks. • Excellent communication, documentation, and consulting skills, capable of presenting complex architectural designs and trade-offs to technical teams and executive stakeholders. • Experience in the healthcare sector or knowledge of NHS data standards (advantageous). Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Dec 06, 2025
Full time
Data Architect Position Description At CGI, we're helping to transform the future of healthcare through the power of data. As a Data Architect, you'll play a pivotal role in designing, building, and optimising data platforms that underpin critical national services. Working at the heart of our Healthcare team, you'll use your expertise in AWS, and Databricks to deliver high-impact solutions that improve outcomes, enhance decision-making, and drive innovation across the sector. You'll collaborate with experts who share your passion for problem-solving, ownership, and technical excellence-empowered to shape the data foundations of tomorrow. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position based in Leeds. Your future duties and responsibilities You'll take ownership of complex data challenges, partner with architects and data engineers to shape technical direction. Working within CGI's supportive environment, you'll be encouraged to explore new technologies, share knowledge, and contribute to a culture of excellence and innovation. Key responsibilities include: • Architectural Vision & Modelling: Define and govern the conceptual, logical and physical data models ensuring consistency and best practice. • Platform Strategy & Design: Design highly scalable and secure cloud-native data platforms on AWS, identifying the most appropriate services, within the client's constraints. • Data Governance & Compliance: Define and enforce data governance policies, security frameworks, and compliance standards across the data lifecycle. • Strategic Consultation & Alignment: Partner with business leaders and technical teams to translate high-level strategic goals and business requirements into a clear, implementable roadmap. • Data Flow: Define the standards and architecture for data ingestion, transformation and consumption, ensuring reliable high-quality data movement across systems. • Technology Roadmap & Innovation: Research, evaluate and recommend emerging technologies and patterns, such as Data Mesh and Data Lakehouse. Required qualifications to be successful in this role To excel in this role, you'll bring extensive architectural leadership, strategic vision and deep domain expertise in designing and governing enterprise-level data solutions in cloud-based data solutions, ideally within regulated or complex environments such as healthcare. You'll be confident in translating business strategy into technical data roadmaps and providing architectural guidance and oversight to engineering teams. You must have: • Architectural expertise in designing and governing large-scale data platforms with at least one of Databricks, Palantir, or a similar unified analytics platform. You should have: • Proven experience as a Data Architect or Principal Data Engineer defining the architecture for large, complex, and high-volume or highly sensitive data datasets. • Deep expertise in data modelling, database design, and advanced architectural patterns (e.g. Data Mesh, Data Lakehouse). • Strong knowledge of the AWS cloud data service ecosystem, including S3, Redshift, Glue, Lake Formation, and IAM, and how they integrate into a cohesive solution. • Extensive experience in defining and implementing enterprise data governance, security, and compliance frameworks. • Excellent communication, documentation, and consulting skills, capable of presenting complex architectural designs and trade-offs to technical teams and executive stakeholders. • Experience in the healthcare sector or knowledge of NHS data standards (advantageous). Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Lead Digital Engineer Location: Bicester Permanent Staff Position Type of Project: Custodial / MOJ Prisons Do you want to set the benchmark for digital engineering excellence in construction? Are you a digital engineering professional ready to redefine how projects are designed, delivered, and handed over? At Laing O'Rourke, we build virtually in a digital environment first-driving predictability in cost, quality, programme, and safety. If you can implement smarter engineering-led solutions, deliver whole-life value, and demonstrate to clients the benefits of digital tools and data-driven delivery, then this is the opportunity for you. The role reports directly to the Project Technical Leader or Project Digital Lead. As Lead Digital Engineer, you will guide the development, implementation, and deployment of Laing O'Rourke's digital systems and processes-supporting project teams to achieve client BIM requirements, digital deliverables, and project BIM objectives. Our digital focus spans advanced data use, 3D modelling, and visualisation to enable design, manufacturing, and construction excellence. You will lead the consistent implementation and ongoing evolution of the LOR Digital Standards, aligned with best practice and emerging technology. Key Responsibilities Accountable for delivering Digital Engineering across pre-construction, construction, commissioning, and handover phases-ensuring correct processes, protocols, and influence are applied. Enable and develop LOR staff in their discipline-specific digital responsibilities through training, workshops, coaching, and effective communication. Manage and develop the project BIM model in line with client requirements and LOR standards. Build and maintain collaborative working relationships with stakeholders to deliver the project BIM strategy. Liaise with consultants, suppliers, clients, and other external stakeholders to achieve the project's digital objectives. Lead the design team and subcontractors in delivering 3D modelling responsibilities aligned with scope, programme, and key milestones. Drive project-specific digital solutions ensuring alignment with Digital Standards and best practice. Promote and shape digital best practice across the business, sharing lessons learned outside of direct reporting lines. Develop and mentor direct reports to ensure consistent, high-quality delivery. Support BIM coordination and package management alongside the technical and design teams. Maintain strong working relationships with senior leadership teams and business unit stakeholders. Ensure governance and compliance with QA procedures, including maintaining the LOR delivery plan and reporting digital performance metrics. Proactively identify opportunities to enhance digital delivery, leveraging experience to improve project outcomes. Qualifications, Training & Experience Essential Architectural, construction, or engineering degree-or equivalent relevant experience. Minimum 5 years' experience in construction (including planning & logistics). Minimum 5 years' experience in BIM or 3D technology. Experienced user of Autodesk Revit, ACC Suite, and Navisworks. Ability to work full-time at project site location as part of the construction team. Desirable Experience with coding/automation tools (Dynamo, Python, Power Automate). Experience with Bentley software (ProjectWise, MicroStation). Experience managing teams or mentoring others. Recognised BIM qualification or BIM Professional Certification. About Us We are an international engineering and construction organisation delivering world-class infrastructure and building projects in the UK, Middle East, and Australia. Certainty, reliability, and quality define our work-and with over 150 years of experience, Laing O'Rourke is built on passion, innovation, and the power of our people. Our heritage, combined with our commitment to digital transformation, ensures we continue to deliver excellence for our clients. As part of the Disability Confident scheme, applicants with a long-term condition or disability who meet the essential criteria will be offered an interview. Please tell us in advance if you need adjustments or support throughout the process. We are committed to a fair, inclusive, and accessible recruitment experience. If you require an application form in an alternative format or would like to understand more about our recruitment process, please contact .
Dec 06, 2025
Full time
Lead Digital Engineer Location: Bicester Permanent Staff Position Type of Project: Custodial / MOJ Prisons Do you want to set the benchmark for digital engineering excellence in construction? Are you a digital engineering professional ready to redefine how projects are designed, delivered, and handed over? At Laing O'Rourke, we build virtually in a digital environment first-driving predictability in cost, quality, programme, and safety. If you can implement smarter engineering-led solutions, deliver whole-life value, and demonstrate to clients the benefits of digital tools and data-driven delivery, then this is the opportunity for you. The role reports directly to the Project Technical Leader or Project Digital Lead. As Lead Digital Engineer, you will guide the development, implementation, and deployment of Laing O'Rourke's digital systems and processes-supporting project teams to achieve client BIM requirements, digital deliverables, and project BIM objectives. Our digital focus spans advanced data use, 3D modelling, and visualisation to enable design, manufacturing, and construction excellence. You will lead the consistent implementation and ongoing evolution of the LOR Digital Standards, aligned with best practice and emerging technology. Key Responsibilities Accountable for delivering Digital Engineering across pre-construction, construction, commissioning, and handover phases-ensuring correct processes, protocols, and influence are applied. Enable and develop LOR staff in their discipline-specific digital responsibilities through training, workshops, coaching, and effective communication. Manage and develop the project BIM model in line with client requirements and LOR standards. Build and maintain collaborative working relationships with stakeholders to deliver the project BIM strategy. Liaise with consultants, suppliers, clients, and other external stakeholders to achieve the project's digital objectives. Lead the design team and subcontractors in delivering 3D modelling responsibilities aligned with scope, programme, and key milestones. Drive project-specific digital solutions ensuring alignment with Digital Standards and best practice. Promote and shape digital best practice across the business, sharing lessons learned outside of direct reporting lines. Develop and mentor direct reports to ensure consistent, high-quality delivery. Support BIM coordination and package management alongside the technical and design teams. Maintain strong working relationships with senior leadership teams and business unit stakeholders. Ensure governance and compliance with QA procedures, including maintaining the LOR delivery plan and reporting digital performance metrics. Proactively identify opportunities to enhance digital delivery, leveraging experience to improve project outcomes. Qualifications, Training & Experience Essential Architectural, construction, or engineering degree-or equivalent relevant experience. Minimum 5 years' experience in construction (including planning & logistics). Minimum 5 years' experience in BIM or 3D technology. Experienced user of Autodesk Revit, ACC Suite, and Navisworks. Ability to work full-time at project site location as part of the construction team. Desirable Experience with coding/automation tools (Dynamo, Python, Power Automate). Experience with Bentley software (ProjectWise, MicroStation). Experience managing teams or mentoring others. Recognised BIM qualification or BIM Professional Certification. About Us We are an international engineering and construction organisation delivering world-class infrastructure and building projects in the UK, Middle East, and Australia. Certainty, reliability, and quality define our work-and with over 150 years of experience, Laing O'Rourke is built on passion, innovation, and the power of our people. Our heritage, combined with our commitment to digital transformation, ensures we continue to deliver excellence for our clients. As part of the Disability Confident scheme, applicants with a long-term condition or disability who meet the essential criteria will be offered an interview. Please tell us in advance if you need adjustments or support throughout the process. We are committed to a fair, inclusive, and accessible recruitment experience. If you require an application form in an alternative format or would like to understand more about our recruitment process, please contact .
Job Title: WFM Manager / Snr Manager ( WFM Optimization Architect) Department: Ops -Workforce Management Travel Required : May be required to travel as per Business requirements. Reports to : Director of WFM Location: Remote (UK) Contract Type: Permanent Grade: C2 / C3 Job Summary / Overview As a Manager/ Snr Manager you will be the driving force on leading our WFM Optimization suite and processes, you will be responsible for designing, implementing, and continuously improving workforce management processes and infrastructure. This role leads a team of WFM Architects and collaborates closely with WFM resources and business departmental stakeholders to ensure delivery of excellence aligned with the TP BEST WFM framework, and TP Standards of delivering Workforce Management end to end Services . The position drives optimization, scalability, and innovation across forecasting, scheduling, and real-time management functions, and all key operational, technical, and strategic playgrounds to closely collaborate as an individual and as a function Key Responsibilities and Accountabilities ( Responsibilities to include but not be limited the following) Job Description :- ( Not limited to) Lead, mentor, and develop a team of WFM Architect overseeing the management and support for UK and Ireland mainly, and other TP Geo's as per business needs. Foster collaboration, knowledge sharing, and innovation across the WFM function. Architect end-to-end WFM processes (forecasting, scheduling, real-time management). Identify and implement optimization opportunities to improve efficiency and accuracy. Ensure processes align with TP BEST WFM framework standards. Oversee the design and deployment of WFM systems, tools, and integrations and champion conversions surrounding set up/ stand up of NICE, IEX, ACD's and Integrations processes. Partner with IT and vendor teams to ensure robust infrastructure delivery. Maintain governance and compliance across WFM platforms Work closely with WFM resources, operations leaders, and business stakeholders. Translate business requirements into scalable WFM solutions. Act as the subject matter expert for WFM optimization initiatives. Own delivery of WFM KPIs (forecast accuracy, schedule efficiency, adherence). Provide insights and recommendations to senior leadership. Drive continuous improvement through data-driven decision-making. Build and Maintainence of :- SQI & Central Planning: Seating capacity overview, dynamic floor plans, and utilization summaries. Technical Support: Full transfer of system knowledge, team relationships, user and system administration, along with all required audits (CCMS, skills, base code, schedules, shifts, attrition, headcount, holidays, and waitlists). WFM Optimization Suite: Framework, deviation model, agent and forecast import builders, and all supporting tools. IEX Administration: NICE relationship management, ServiceNow processes, SmartSyncs, and overall system administration. TPS Migration: Current progress, next steps, and completion strategy. Game Plan & Training Library: BEST framework, process documents, planner, and the full training library. Required Skills & Competencies Technical Expertise : Deep knowledge of WFM systems (e.g., NICE, Verint, Genesys, Teleopti) etc Analytical Skills : Strong ability to interpret data, identify trends, and propose solutions. Leadership : Proven experience managing WFM teams and driving organizational change. Project Management : Skilled in leading complex initiatives, with PMP/Lean Six Sigma preferred. Communication : Excellent stakeholder management and presentation skills. Strategic Thinking : Ability to align WFM processes with long-term business goals. Preferred Qualifications 7+ years in Workforce Management, with at least 3 years in an architectural or optimization role. Knowledge, and Championing the usage of WFM Systems like NICE, Genesys and its Integration, Anaplan, Tableau, Knowledge of SQI, VBI and Power BI tools, and processes are preferred. Experience closely working or leading teams of WFM professionals (forecasters, schedulers, real-time analysts). Demonstrated success in delivering WFM infrastructure projects. Familiarity with TP BEST WFM framework or similar global standards. Bachelor's degree in Business, Operations, or related field.
Dec 06, 2025
Full time
Job Title: WFM Manager / Snr Manager ( WFM Optimization Architect) Department: Ops -Workforce Management Travel Required : May be required to travel as per Business requirements. Reports to : Director of WFM Location: Remote (UK) Contract Type: Permanent Grade: C2 / C3 Job Summary / Overview As a Manager/ Snr Manager you will be the driving force on leading our WFM Optimization suite and processes, you will be responsible for designing, implementing, and continuously improving workforce management processes and infrastructure. This role leads a team of WFM Architects and collaborates closely with WFM resources and business departmental stakeholders to ensure delivery of excellence aligned with the TP BEST WFM framework, and TP Standards of delivering Workforce Management end to end Services . The position drives optimization, scalability, and innovation across forecasting, scheduling, and real-time management functions, and all key operational, technical, and strategic playgrounds to closely collaborate as an individual and as a function Key Responsibilities and Accountabilities ( Responsibilities to include but not be limited the following) Job Description :- ( Not limited to) Lead, mentor, and develop a team of WFM Architect overseeing the management and support for UK and Ireland mainly, and other TP Geo's as per business needs. Foster collaboration, knowledge sharing, and innovation across the WFM function. Architect end-to-end WFM processes (forecasting, scheduling, real-time management). Identify and implement optimization opportunities to improve efficiency and accuracy. Ensure processes align with TP BEST WFM framework standards. Oversee the design and deployment of WFM systems, tools, and integrations and champion conversions surrounding set up/ stand up of NICE, IEX, ACD's and Integrations processes. Partner with IT and vendor teams to ensure robust infrastructure delivery. Maintain governance and compliance across WFM platforms Work closely with WFM resources, operations leaders, and business stakeholders. Translate business requirements into scalable WFM solutions. Act as the subject matter expert for WFM optimization initiatives. Own delivery of WFM KPIs (forecast accuracy, schedule efficiency, adherence). Provide insights and recommendations to senior leadership. Drive continuous improvement through data-driven decision-making. Build and Maintainence of :- SQI & Central Planning: Seating capacity overview, dynamic floor plans, and utilization summaries. Technical Support: Full transfer of system knowledge, team relationships, user and system administration, along with all required audits (CCMS, skills, base code, schedules, shifts, attrition, headcount, holidays, and waitlists). WFM Optimization Suite: Framework, deviation model, agent and forecast import builders, and all supporting tools. IEX Administration: NICE relationship management, ServiceNow processes, SmartSyncs, and overall system administration. TPS Migration: Current progress, next steps, and completion strategy. Game Plan & Training Library: BEST framework, process documents, planner, and the full training library. Required Skills & Competencies Technical Expertise : Deep knowledge of WFM systems (e.g., NICE, Verint, Genesys, Teleopti) etc Analytical Skills : Strong ability to interpret data, identify trends, and propose solutions. Leadership : Proven experience managing WFM teams and driving organizational change. Project Management : Skilled in leading complex initiatives, with PMP/Lean Six Sigma preferred. Communication : Excellent stakeholder management and presentation skills. Strategic Thinking : Ability to align WFM processes with long-term business goals. Preferred Qualifications 7+ years in Workforce Management, with at least 3 years in an architectural or optimization role. Knowledge, and Championing the usage of WFM Systems like NICE, Genesys and its Integration, Anaplan, Tableau, Knowledge of SQI, VBI and Power BI tools, and processes are preferred. Experience closely working or leading teams of WFM professionals (forecasters, schedulers, real-time analysts). Demonstrated success in delivering WFM infrastructure projects. Familiarity with TP BEST WFM framework or similar global standards. Bachelor's degree in Business, Operations, or related field.
The PureGym Way The PureGym Group is a top-10 global gym business with over 700 total sites and 2.5 million members across 6 countries. Our mission is to bring high quality, affordable fitness to everyone, everywhere, ensuring customer centricity is woven into the breadth of our product. We champion diversity and are committed to providing a workplace where everyone feels free to be. We're proud to be recognised as a Top Institute Employer , reflecting our commitment to excellence in employee experience and workplace culture . See our careers page for full benefits. We offer: Free nationwide gym membership for you + 1 Hybrid working A truly flexible working culture Personal private healthcare, including digital GP Life insurance x4 Company pension contribution 25 days annual leave, plus 1 personal day Option to purchase additional holiday (up to 5 days) Great learning & development resources Enhanced maternity pay, paternity and adoption leave The Role Location: London (2-3 days in the office)Type: Full TimeContract type: Permanent Application: Closing date Monday 8 December We are looking for a Commercial Manager to drive commercial decision-making across our 450+ gyms in the UK. This role will be involved in setting pricing strategy, tracking and responding to competitor threats, managing discounting & promotions and much more. This is a Hybrid working role. This will be based in our London office 2-3 days a week. In this fast-paced environment, you will be responsible for driving commercial value at a gym level by identifying areas of opportunity. You will leverage our suite of revenue-driving levers including price, promotions and product architecture, whilst also shaping the roadmap of initiatives for the team and taking on ad-hoc strategic commercial projects. Key duties will include: Pricing Strategy: Think about how best to balance the volume / price equation across each of our 450+ UK gyms, which are all priced individually. Analyse the different factors that influence pricing decisions to deliver on PureGym's short- and long-term revenue ambitions. Competitor Tracking & Response: Build a detailed understanding of our competitors to become PureGym's resident expert on the competitive landscape. Use this knowledge to set & execute our competitor response strategy, protecting revenue where we are impacted by competitor action. Commercial Management of High Value Gyms: Set the strategy for commercially managing gyms through new site openings, refurbishments and transfers, and work with other stakeholders to ensure these key moments are a success. Ad-Hoc Strategic Projects: Work on high-impact commercial projects that drive long-term value for the business, such as the price architecture we use to sell memberships. Play a leading role in shaping the roadmap for the Revenue Management team and evolving the future of the department. Line Management of Commercial Analyst: Manage a Commercial Analyst who will provide data and insights to influence decision-making, while building a great team culture and developing their skills. Lead Commercial meetings: Set the agenda for and lead the presentation of a range of regular Commercial meetings with senior stakeholders from across the business. The Person We are looking for an ambitious individual with strong Commercial acumen who can hit the ground running, identify areas of opportunity, communicate this effectively to stakeholders and drive real value for PureGym. The following core attributes are essential: Commercial thinker & value driver - Adept at identifying opportunities to drive commercial value through day-to-day decisions, bringing a proactive mindset to optimising our Revenue Management capabilities. Analytical firepower - Strong financial and scenario modelling skills, with the ability to conduct complex analysis where required to support commercial decision-making and evaluate business outcomes. Self-starter & ability to work in a fast-paced organisation - Thrives in a dynamic environment, taking ownership and driving initiatives without constant direction. Adaptable and resilient when priorities shift. Strong written and verbal communication skills - Leads meetings with senior stakeholders and collaborates effectively on cross-functional projects. Compelling storyteller who turns analysis into narratives that influence decisions across all levels. Strategic thinker & problem-solver - Comfortable tackling complex and varied strategic problems with innovative solutions, translating data and insights into actionable strategies. Attention to detail, without losing sight of the big picture - Delivers precise and accurate analysis, whilst ensuring recommendations are aligned to the broader strategic context. Required experience / qualifications: 3+ years of experience in a strategic or commercial role Bachelor's degree in a relevant field from a top-level University Highly proficient in Excel and PowerPoint Experience working with different stakeholders across an organisation to deliver Commercial value Preferable experience / qualifications: Experience in a consumer or subscription business, or in a consulting environment that covers these industries Experience in pricing strategy or revenue management PureGym is proud to be an equal opportunities employer. Our company mantra is 'Everybody Welcome' and we are dedicated to promoting a diverse and inclusive place to work. From a hiring standpoint, we welcome applicants from all backgrounds and are committed to ensuring that our PureGym colleagues reflect the diversity of the nation as well as our millions of gym members we serve. Join us on our mission is to bring high quality, affordable fitness to everyone, everywhere. Please note: Applications will be reviewed on a rolling basis, and the advert may be withdrawn at any time. Early application is encouraged. Internally the position will be known as Revenue Manager.
Dec 05, 2025
Full time
The PureGym Way The PureGym Group is a top-10 global gym business with over 700 total sites and 2.5 million members across 6 countries. Our mission is to bring high quality, affordable fitness to everyone, everywhere, ensuring customer centricity is woven into the breadth of our product. We champion diversity and are committed to providing a workplace where everyone feels free to be. We're proud to be recognised as a Top Institute Employer , reflecting our commitment to excellence in employee experience and workplace culture . See our careers page for full benefits. We offer: Free nationwide gym membership for you + 1 Hybrid working A truly flexible working culture Personal private healthcare, including digital GP Life insurance x4 Company pension contribution 25 days annual leave, plus 1 personal day Option to purchase additional holiday (up to 5 days) Great learning & development resources Enhanced maternity pay, paternity and adoption leave The Role Location: London (2-3 days in the office)Type: Full TimeContract type: Permanent Application: Closing date Monday 8 December We are looking for a Commercial Manager to drive commercial decision-making across our 450+ gyms in the UK. This role will be involved in setting pricing strategy, tracking and responding to competitor threats, managing discounting & promotions and much more. This is a Hybrid working role. This will be based in our London office 2-3 days a week. In this fast-paced environment, you will be responsible for driving commercial value at a gym level by identifying areas of opportunity. You will leverage our suite of revenue-driving levers including price, promotions and product architecture, whilst also shaping the roadmap of initiatives for the team and taking on ad-hoc strategic commercial projects. Key duties will include: Pricing Strategy: Think about how best to balance the volume / price equation across each of our 450+ UK gyms, which are all priced individually. Analyse the different factors that influence pricing decisions to deliver on PureGym's short- and long-term revenue ambitions. Competitor Tracking & Response: Build a detailed understanding of our competitors to become PureGym's resident expert on the competitive landscape. Use this knowledge to set & execute our competitor response strategy, protecting revenue where we are impacted by competitor action. Commercial Management of High Value Gyms: Set the strategy for commercially managing gyms through new site openings, refurbishments and transfers, and work with other stakeholders to ensure these key moments are a success. Ad-Hoc Strategic Projects: Work on high-impact commercial projects that drive long-term value for the business, such as the price architecture we use to sell memberships. Play a leading role in shaping the roadmap for the Revenue Management team and evolving the future of the department. Line Management of Commercial Analyst: Manage a Commercial Analyst who will provide data and insights to influence decision-making, while building a great team culture and developing their skills. Lead Commercial meetings: Set the agenda for and lead the presentation of a range of regular Commercial meetings with senior stakeholders from across the business. The Person We are looking for an ambitious individual with strong Commercial acumen who can hit the ground running, identify areas of opportunity, communicate this effectively to stakeholders and drive real value for PureGym. The following core attributes are essential: Commercial thinker & value driver - Adept at identifying opportunities to drive commercial value through day-to-day decisions, bringing a proactive mindset to optimising our Revenue Management capabilities. Analytical firepower - Strong financial and scenario modelling skills, with the ability to conduct complex analysis where required to support commercial decision-making and evaluate business outcomes. Self-starter & ability to work in a fast-paced organisation - Thrives in a dynamic environment, taking ownership and driving initiatives without constant direction. Adaptable and resilient when priorities shift. Strong written and verbal communication skills - Leads meetings with senior stakeholders and collaborates effectively on cross-functional projects. Compelling storyteller who turns analysis into narratives that influence decisions across all levels. Strategic thinker & problem-solver - Comfortable tackling complex and varied strategic problems with innovative solutions, translating data and insights into actionable strategies. Attention to detail, without losing sight of the big picture - Delivers precise and accurate analysis, whilst ensuring recommendations are aligned to the broader strategic context. Required experience / qualifications: 3+ years of experience in a strategic or commercial role Bachelor's degree in a relevant field from a top-level University Highly proficient in Excel and PowerPoint Experience working with different stakeholders across an organisation to deliver Commercial value Preferable experience / qualifications: Experience in a consumer or subscription business, or in a consulting environment that covers these industries Experience in pricing strategy or revenue management PureGym is proud to be an equal opportunities employer. Our company mantra is 'Everybody Welcome' and we are dedicated to promoting a diverse and inclusive place to work. From a hiring standpoint, we welcome applicants from all backgrounds and are committed to ensuring that our PureGym colleagues reflect the diversity of the nation as well as our millions of gym members we serve. Join us on our mission is to bring high quality, affordable fitness to everyone, everywhere. Please note: Applications will be reviewed on a rolling basis, and the advert may be withdrawn at any time. Early application is encouraged. Internally the position will be known as Revenue Manager.
Job Title: WFM Manager / Snr Manager ( WFM Optimization Architect) Department: Ops -Workforce Management Travel Required : May be required to travel as per Business requirements. Reports to : Director of WFM Location: Remote (UK) Contract Type: Permanent Grade: C2 / C3 Job Summary / Overview As a Manager/ Snr Manager you will be the driving force on leading our WFM Optimization suite and processes, you will be responsible for designing, implementing, and continuously improving workforce management processes and infrastructure. This role leads a team of WFM Architects and collaborates closely with WFM resources and business departmental stakeholders to ensure delivery of excellence aligned with the TP BEST WFM framework, and TP Standards of delivering Workforce Management end to end Services . The position drives optimization, scalability, and innovation across forecasting, scheduling, and real-time management functions, and all key operational, technical, and strategic playgrounds to closely collaborate as an individual and as a function Key Responsibilities and Accountabilities ( Responsibilities to include but not be limited the following) Job Description :- ( Not limited to) Lead, mentor, and develop a team of WFM Architect overseeing the management and support for UK and Ireland mainly, and other TP Geo's as per business needs. Foster collaboration, knowledge sharing, and innovation across the WFM function. Architect end-to-end WFM processes (forecasting, scheduling, real-time management). Identify and implement optimization opportunities to improve efficiency and accuracy. Ensure processes align with TP BEST WFM framework standards. Oversee the design and deployment of WFM systems, tools, and integrations and champion conversions surrounding set up/ stand up of NICE, IEX, ACD's and Integrations processes. Partner with IT and vendor teams to ensure robust infrastructure delivery. Maintain governance and compliance across WFM platforms Work closely with WFM resources, operations leaders, and business stakeholders. Translate business requirements into scalable WFM solutions. Act as the subject matter expert for WFM optimization initiatives. Own delivery of WFM KPIs (forecast accuracy, schedule efficiency, adherence). Provide insights and recommendations to senior leadership. Drive continuous improvement through data-driven decision-making. Build and Maintainence of :- SQI & Central Planning: Seating capacity overview, dynamic floor plans, and utilization summaries. Technical Support: Full transfer of system knowledge, team relationships, user and system administration, along with all required audits (CCMS, skills, base code, schedules, shifts, attrition, headcount, holidays, and waitlists). WFM Optimization Suite: Framework, deviation model, agent and forecast import builders, and all supporting tools. IEX Administration: NICE relationship management, ServiceNow processes, SmartSyncs, and overall system administration. TPS Migration: Current progress, next steps, and completion strategy. Game Plan & Training Library: BEST framework, process documents, planner, and the full training library. Required Skills & Competencies Technical Expertise : Deep knowledge of WFM systems (e.g., NICE, Verint, Genesys, Teleopti) etc Analytical Skills : Strong ability to interpret data, identify trends, and propose solutions. Leadership : Proven experience managing WFM teams and driving organizational change. Project Management : Skilled in leading complex initiatives, with PMP/Lean Six Sigma preferred. Communication : Excellent stakeholder management and presentation skills. Strategic Thinking : Ability to align WFM processes with long-term business goals. Preferred Qualifications 7+ years in Workforce Management, with at least 3 years in an architectural or optimization role. Knowledge, and Championing the usage of WFM Systems like NICE, Genesys and its Integration, Anaplan, Tableau, Knowledge of SQI, VBI and Power BI tools, and processes are preferred. Experience closely working or leading teams of WFM professionals (forecasters, schedulers, real-time analysts). Demonstrated success in delivering WFM infrastructure projects. Familiarity with TP BEST WFM framework or similar global standards. Bachelor's degree in Business, Operations, or related field.
Dec 05, 2025
Full time
Job Title: WFM Manager / Snr Manager ( WFM Optimization Architect) Department: Ops -Workforce Management Travel Required : May be required to travel as per Business requirements. Reports to : Director of WFM Location: Remote (UK) Contract Type: Permanent Grade: C2 / C3 Job Summary / Overview As a Manager/ Snr Manager you will be the driving force on leading our WFM Optimization suite and processes, you will be responsible for designing, implementing, and continuously improving workforce management processes and infrastructure. This role leads a team of WFM Architects and collaborates closely with WFM resources and business departmental stakeholders to ensure delivery of excellence aligned with the TP BEST WFM framework, and TP Standards of delivering Workforce Management end to end Services . The position drives optimization, scalability, and innovation across forecasting, scheduling, and real-time management functions, and all key operational, technical, and strategic playgrounds to closely collaborate as an individual and as a function Key Responsibilities and Accountabilities ( Responsibilities to include but not be limited the following) Job Description :- ( Not limited to) Lead, mentor, and develop a team of WFM Architect overseeing the management and support for UK and Ireland mainly, and other TP Geo's as per business needs. Foster collaboration, knowledge sharing, and innovation across the WFM function. Architect end-to-end WFM processes (forecasting, scheduling, real-time management). Identify and implement optimization opportunities to improve efficiency and accuracy. Ensure processes align with TP BEST WFM framework standards. Oversee the design and deployment of WFM systems, tools, and integrations and champion conversions surrounding set up/ stand up of NICE, IEX, ACD's and Integrations processes. Partner with IT and vendor teams to ensure robust infrastructure delivery. Maintain governance and compliance across WFM platforms Work closely with WFM resources, operations leaders, and business stakeholders. Translate business requirements into scalable WFM solutions. Act as the subject matter expert for WFM optimization initiatives. Own delivery of WFM KPIs (forecast accuracy, schedule efficiency, adherence). Provide insights and recommendations to senior leadership. Drive continuous improvement through data-driven decision-making. Build and Maintainence of :- SQI & Central Planning: Seating capacity overview, dynamic floor plans, and utilization summaries. Technical Support: Full transfer of system knowledge, team relationships, user and system administration, along with all required audits (CCMS, skills, base code, schedules, shifts, attrition, headcount, holidays, and waitlists). WFM Optimization Suite: Framework, deviation model, agent and forecast import builders, and all supporting tools. IEX Administration: NICE relationship management, ServiceNow processes, SmartSyncs, and overall system administration. TPS Migration: Current progress, next steps, and completion strategy. Game Plan & Training Library: BEST framework, process documents, planner, and the full training library. Required Skills & Competencies Technical Expertise : Deep knowledge of WFM systems (e.g., NICE, Verint, Genesys, Teleopti) etc Analytical Skills : Strong ability to interpret data, identify trends, and propose solutions. Leadership : Proven experience managing WFM teams and driving organizational change. Project Management : Skilled in leading complex initiatives, with PMP/Lean Six Sigma preferred. Communication : Excellent stakeholder management and presentation skills. Strategic Thinking : Ability to align WFM processes with long-term business goals. Preferred Qualifications 7+ years in Workforce Management, with at least 3 years in an architectural or optimization role. Knowledge, and Championing the usage of WFM Systems like NICE, Genesys and its Integration, Anaplan, Tableau, Knowledge of SQI, VBI and Power BI tools, and processes are preferred. Experience closely working or leading teams of WFM professionals (forecasters, schedulers, real-time analysts). Demonstrated success in delivering WFM infrastructure projects. Familiarity with TP BEST WFM framework or similar global standards. Bachelor's degree in Business, Operations, or related field.
Job Title: WFM Manager / Snr Manager ( WFM Optimization Architect) Department: Ops -Workforce Management Travel Required : May be required to travel as per Business requirements. Reports to : Director of WFM Location: Remote (UK) Contract Type: Permanent Grade: C2 / C3 Job Summary / Overview As a Manager/ Snr Manager you will be the driving force on leading our WFM Optimization suite and processes, you will be responsible for designing, implementing, and continuously improving workforce management processes and infrastructure. This role leads a team of WFM Architects and collaborates closely with WFM resources and business departmental stakeholders to ensure delivery of excellence aligned with the TP BEST WFM framework, and TP Standards of delivering Workforce Management end to end Services . The position drives optimization, scalability, and innovation across forecasting, scheduling, and real-time management functions, and all key operational, technical, and strategic playgrounds to closely collaborate as an individual and as a function Key Responsibilities and Accountabilities ( Responsibilities to include but not be limited the following) Job Description :- ( Not limited to) Lead, mentor, and develop a team of WFM Architect overseeing the management and support for UK and Ireland mainly, and other TP Geo's as per business needs. Foster collaboration, knowledge sharing, and innovation across the WFM function. Architect end-to-end WFM processes (forecasting, scheduling, real-time management). Identify and implement optimization opportunities to improve efficiency and accuracy. Ensure processes align with TP BEST WFM framework standards. Oversee the design and deployment of WFM systems, tools, and integrations and champion conversions surrounding set up/ stand up of NICE, IEX, ACD's and Integrations processes. Partner with IT and vendor teams to ensure robust infrastructure delivery. Maintain governance and compliance across WFM platforms Work closely with WFM resources, operations leaders, and business stakeholders. Translate business requirements into scalable WFM solutions. Act as the subject matter expert for WFM optimization initiatives. Own delivery of WFM KPIs (forecast accuracy, schedule efficiency, adherence). Provide insights and recommendations to senior leadership. Drive continuous improvement through data-driven decision-making. Build and Maintainence of :- SQI & Central Planning: Seating capacity overview, dynamic floor plans, and utilization summaries. Technical Support: Full transfer of system knowledge, team relationships, user and system administration, along with all required audits (CCMS, skills, base code, schedules, shifts, attrition, headcount, holidays, and waitlists). WFM Optimization Suite: Framework, deviation model, agent and forecast import builders, and all supporting tools. IEX Administration: NICE relationship management, ServiceNow processes, SmartSyncs, and overall system administration. TPS Migration: Current progress, next steps, and completion strategy. Game Plan & Training Library: BEST framework, process documents, planner, and the full training library. Required Skills & Competencies Technical Expertise : Deep knowledge of WFM systems (e.g., NICE, Verint, Genesys, Teleopti) etc Analytical Skills : Strong ability to interpret data, identify trends, and propose solutions. Leadership : Proven experience managing WFM teams and driving organizational change. Project Management : Skilled in leading complex initiatives, with PMP/Lean Six Sigma preferred. Communication : Excellent stakeholder management and presentation skills. Strategic Thinking : Ability to align WFM processes with long-term business goals. Preferred Qualifications 7+ years in Workforce Management, with at least 3 years in an architectural or optimization role. Knowledge, and Championing the usage of WFM Systems like NICE, Genesys and its Integration, Anaplan, Tableau, Knowledge of SQI, VBI and Power BI tools, and processes are preferred. Experience closely working or leading teams of WFM professionals (forecasters, schedulers, real-time analysts). Demonstrated success in delivering WFM infrastructure projects. Familiarity with TP BEST WFM framework or similar global standards. Bachelor's degree in Business, Operations, or related field.
Dec 05, 2025
Full time
Job Title: WFM Manager / Snr Manager ( WFM Optimization Architect) Department: Ops -Workforce Management Travel Required : May be required to travel as per Business requirements. Reports to : Director of WFM Location: Remote (UK) Contract Type: Permanent Grade: C2 / C3 Job Summary / Overview As a Manager/ Snr Manager you will be the driving force on leading our WFM Optimization suite and processes, you will be responsible for designing, implementing, and continuously improving workforce management processes and infrastructure. This role leads a team of WFM Architects and collaborates closely with WFM resources and business departmental stakeholders to ensure delivery of excellence aligned with the TP BEST WFM framework, and TP Standards of delivering Workforce Management end to end Services . The position drives optimization, scalability, and innovation across forecasting, scheduling, and real-time management functions, and all key operational, technical, and strategic playgrounds to closely collaborate as an individual and as a function Key Responsibilities and Accountabilities ( Responsibilities to include but not be limited the following) Job Description :- ( Not limited to) Lead, mentor, and develop a team of WFM Architect overseeing the management and support for UK and Ireland mainly, and other TP Geo's as per business needs. Foster collaboration, knowledge sharing, and innovation across the WFM function. Architect end-to-end WFM processes (forecasting, scheduling, real-time management). Identify and implement optimization opportunities to improve efficiency and accuracy. Ensure processes align with TP BEST WFM framework standards. Oversee the design and deployment of WFM systems, tools, and integrations and champion conversions surrounding set up/ stand up of NICE, IEX, ACD's and Integrations processes. Partner with IT and vendor teams to ensure robust infrastructure delivery. Maintain governance and compliance across WFM platforms Work closely with WFM resources, operations leaders, and business stakeholders. Translate business requirements into scalable WFM solutions. Act as the subject matter expert for WFM optimization initiatives. Own delivery of WFM KPIs (forecast accuracy, schedule efficiency, adherence). Provide insights and recommendations to senior leadership. Drive continuous improvement through data-driven decision-making. Build and Maintainence of :- SQI & Central Planning: Seating capacity overview, dynamic floor plans, and utilization summaries. Technical Support: Full transfer of system knowledge, team relationships, user and system administration, along with all required audits (CCMS, skills, base code, schedules, shifts, attrition, headcount, holidays, and waitlists). WFM Optimization Suite: Framework, deviation model, agent and forecast import builders, and all supporting tools. IEX Administration: NICE relationship management, ServiceNow processes, SmartSyncs, and overall system administration. TPS Migration: Current progress, next steps, and completion strategy. Game Plan & Training Library: BEST framework, process documents, planner, and the full training library. Required Skills & Competencies Technical Expertise : Deep knowledge of WFM systems (e.g., NICE, Verint, Genesys, Teleopti) etc Analytical Skills : Strong ability to interpret data, identify trends, and propose solutions. Leadership : Proven experience managing WFM teams and driving organizational change. Project Management : Skilled in leading complex initiatives, with PMP/Lean Six Sigma preferred. Communication : Excellent stakeholder management and presentation skills. Strategic Thinking : Ability to align WFM processes with long-term business goals. Preferred Qualifications 7+ years in Workforce Management, with at least 3 years in an architectural or optimization role. Knowledge, and Championing the usage of WFM Systems like NICE, Genesys and its Integration, Anaplan, Tableau, Knowledge of SQI, VBI and Power BI tools, and processes are preferred. Experience closely working or leading teams of WFM professionals (forecasters, schedulers, real-time analysts). Demonstrated success in delivering WFM infrastructure projects. Familiarity with TP BEST WFM framework or similar global standards. Bachelor's degree in Business, Operations, or related field.
Job Title: WFM Manager / Snr Manager ( WFM Optimization Architect) Department: Ops -Workforce Management Travel Required : May be required to travel as per Business requirements. Reports to : Director of WFM Location: Remote (UK) Contract Type: Permanent Grade: C2 / C3 Job Summary / Overview As a Manager/ Snr Manager you will be the driving force on leading our WFM Optimization suite and processes, you will be responsible for designing, implementing, and continuously improving workforce management processes and infrastructure. This role leads a team of WFM Architects and collaborates closely with WFM resources and business departmental stakeholders to ensure delivery of excellence aligned with the TP BEST WFM framework, and TP Standards of delivering Workforce Management end to end Services . The position drives optimization, scalability, and innovation across forecasting, scheduling, and real-time management functions, and all key operational, technical, and strategic playgrounds to closely collaborate as an individual and as a function Key Responsibilities and Accountabilities ( Responsibilities to include but not be limited the following) Job Description :- ( Not limited to) Lead, mentor, and develop a team of WFM Architect overseeing the management and support for UK and Ireland mainly, and other TP Geo's as per business needs. Foster collaboration, knowledge sharing, and innovation across the WFM function. Architect end-to-end WFM processes (forecasting, scheduling, real-time management). Identify and implement optimization opportunities to improve efficiency and accuracy. Ensure processes align with TP BEST WFM framework standards. Oversee the design and deployment of WFM systems, tools, and integrations and champion conversions surrounding set up/ stand up of NICE, IEX, ACD's and Integrations processes. Partner with IT and vendor teams to ensure robust infrastructure delivery. Maintain governance and compliance across WFM platforms Work closely with WFM resources, operations leaders, and business stakeholders. Translate business requirements into scalable WFM solutions. Act as the subject matter expert for WFM optimization initiatives. Own delivery of WFM KPIs (forecast accuracy, schedule efficiency, adherence). Provide insights and recommendations to senior leadership. Drive continuous improvement through data-driven decision-making. Build and Maintainence of :- SQI & Central Planning: Seating capacity overview, dynamic floor plans, and utilization summaries. Technical Support: Full transfer of system knowledge, team relationships, user and system administration, along with all required audits (CCMS, skills, base code, schedules, shifts, attrition, headcount, holidays, and waitlists). WFM Optimization Suite: Framework, deviation model, agent and forecast import builders, and all supporting tools. IEX Administration: NICE relationship management, ServiceNow processes, SmartSyncs, and overall system administration. TPS Migration: Current progress, next steps, and completion strategy. Game Plan & Training Library: BEST framework, process documents, planner, and the full training library. Required Skills & Competencies Technical Expertise : Deep knowledge of WFM systems (e.g., NICE, Verint, Genesys, Teleopti) etc Analytical Skills : Strong ability to interpret data, identify trends, and propose solutions. Leadership : Proven experience managing WFM teams and driving organizational change. Project Management : Skilled in leading complex initiatives, with PMP/Lean Six Sigma preferred. Communication : Excellent stakeholder management and presentation skills. Strategic Thinking : Ability to align WFM processes with long-term business goals. Preferred Qualifications 7+ years in Workforce Management, with at least 3 years in an architectural or optimization role. Knowledge, and Championing the usage of WFM Systems like NICE, Genesys and its Integration, Anaplan, Tableau, Knowledge of SQI, VBI and Power BI tools, and processes are preferred. Experience closely working or leading teams of WFM professionals (forecasters, schedulers, real-time analysts). Demonstrated success in delivering WFM infrastructure projects. Familiarity with TP BEST WFM framework or similar global standards. Bachelor's degree in Business, Operations, or related field.
Dec 05, 2025
Full time
Job Title: WFM Manager / Snr Manager ( WFM Optimization Architect) Department: Ops -Workforce Management Travel Required : May be required to travel as per Business requirements. Reports to : Director of WFM Location: Remote (UK) Contract Type: Permanent Grade: C2 / C3 Job Summary / Overview As a Manager/ Snr Manager you will be the driving force on leading our WFM Optimization suite and processes, you will be responsible for designing, implementing, and continuously improving workforce management processes and infrastructure. This role leads a team of WFM Architects and collaborates closely with WFM resources and business departmental stakeholders to ensure delivery of excellence aligned with the TP BEST WFM framework, and TP Standards of delivering Workforce Management end to end Services . The position drives optimization, scalability, and innovation across forecasting, scheduling, and real-time management functions, and all key operational, technical, and strategic playgrounds to closely collaborate as an individual and as a function Key Responsibilities and Accountabilities ( Responsibilities to include but not be limited the following) Job Description :- ( Not limited to) Lead, mentor, and develop a team of WFM Architect overseeing the management and support for UK and Ireland mainly, and other TP Geo's as per business needs. Foster collaboration, knowledge sharing, and innovation across the WFM function. Architect end-to-end WFM processes (forecasting, scheduling, real-time management). Identify and implement optimization opportunities to improve efficiency and accuracy. Ensure processes align with TP BEST WFM framework standards. Oversee the design and deployment of WFM systems, tools, and integrations and champion conversions surrounding set up/ stand up of NICE, IEX, ACD's and Integrations processes. Partner with IT and vendor teams to ensure robust infrastructure delivery. Maintain governance and compliance across WFM platforms Work closely with WFM resources, operations leaders, and business stakeholders. Translate business requirements into scalable WFM solutions. Act as the subject matter expert for WFM optimization initiatives. Own delivery of WFM KPIs (forecast accuracy, schedule efficiency, adherence). Provide insights and recommendations to senior leadership. Drive continuous improvement through data-driven decision-making. Build and Maintainence of :- SQI & Central Planning: Seating capacity overview, dynamic floor plans, and utilization summaries. Technical Support: Full transfer of system knowledge, team relationships, user and system administration, along with all required audits (CCMS, skills, base code, schedules, shifts, attrition, headcount, holidays, and waitlists). WFM Optimization Suite: Framework, deviation model, agent and forecast import builders, and all supporting tools. IEX Administration: NICE relationship management, ServiceNow processes, SmartSyncs, and overall system administration. TPS Migration: Current progress, next steps, and completion strategy. Game Plan & Training Library: BEST framework, process documents, planner, and the full training library. Required Skills & Competencies Technical Expertise : Deep knowledge of WFM systems (e.g., NICE, Verint, Genesys, Teleopti) etc Analytical Skills : Strong ability to interpret data, identify trends, and propose solutions. Leadership : Proven experience managing WFM teams and driving organizational change. Project Management : Skilled in leading complex initiatives, with PMP/Lean Six Sigma preferred. Communication : Excellent stakeholder management and presentation skills. Strategic Thinking : Ability to align WFM processes with long-term business goals. Preferred Qualifications 7+ years in Workforce Management, with at least 3 years in an architectural or optimization role. Knowledge, and Championing the usage of WFM Systems like NICE, Genesys and its Integration, Anaplan, Tableau, Knowledge of SQI, VBI and Power BI tools, and processes are preferred. Experience closely working or leading teams of WFM professionals (forecasters, schedulers, real-time analysts). Demonstrated success in delivering WFM infrastructure projects. Familiarity with TP BEST WFM framework or similar global standards. Bachelor's degree in Business, Operations, or related field.
Job Title: WFM Manager / Snr Manager ( WFM Optimization Architect) Department: Ops -Workforce Management Travel Required : May be required to travel as per Business requirements. Reports to : Director of WFM Location: Remote (UK) Contract Type: Permanent Grade: C2 / C3 Job Summary / Overview As a Manager/ Snr Manager you will be the driving force on leading our WFM Optimization suite and processes, you will be responsible for designing, implementing, and continuously improving workforce management processes and infrastructure. This role leads a team of WFM Architects and collaborates closely with WFM resources and business departmental stakeholders to ensure delivery of excellence aligned with the TP BEST WFM framework, and TP Standards of delivering Workforce Management end to end Services . The position drives optimization, scalability, and innovation across forecasting, scheduling, and real-time management functions, and all key operational, technical, and strategic playgrounds to closely collaborate as an individual and as a function Key Responsibilities and Accountabilities ( Responsibilities to include but not be limited the following) Job Description :- ( Not limited to) Lead, mentor, and develop a team of WFM Architect overseeing the management and support for UK and Ireland mainly, and other TP Geo's as per business needs. Foster collaboration, knowledge sharing, and innovation across the WFM function. Architect end-to-end WFM processes (forecasting, scheduling, real-time management). Identify and implement optimization opportunities to improve efficiency and accuracy. Ensure processes align with TP BEST WFM framework standards. Oversee the design and deployment of WFM systems, tools, and integrations and champion conversions surrounding set up/ stand up of NICE, IEX, ACD's and Integrations processes. Partner with IT and vendor teams to ensure robust infrastructure delivery. Maintain governance and compliance across WFM platforms Work closely with WFM resources, operations leaders, and business stakeholders. Translate business requirements into scalable WFM solutions. Act as the subject matter expert for WFM optimization initiatives. Own delivery of WFM KPIs (forecast accuracy, schedule efficiency, adherence). Provide insights and recommendations to senior leadership. Drive continuous improvement through data-driven decision-making. Build and Maintainence of :- SQI & Central Planning: Seating capacity overview, dynamic floor plans, and utilization summaries. Technical Support: Full transfer of system knowledge, team relationships, user and system administration, along with all required audits (CCMS, skills, base code, schedules, shifts, attrition, headcount, holidays, and waitlists). WFM Optimization Suite: Framework, deviation model, agent and forecast import builders, and all supporting tools. IEX Administration: NICE relationship management, ServiceNow processes, SmartSyncs, and overall system administration. TPS Migration: Current progress, next steps, and completion strategy. Game Plan & Training Library: BEST framework, process documents, planner, and the full training library. Required Skills & Competencies Technical Expertise : Deep knowledge of WFM systems (e.g., NICE, Verint, Genesys, Teleopti) etc Analytical Skills : Strong ability to interpret data, identify trends, and propose solutions. Leadership : Proven experience managing WFM teams and driving organizational change. Project Management : Skilled in leading complex initiatives, with PMP/Lean Six Sigma preferred. Communication : Excellent stakeholder management and presentation skills. Strategic Thinking : Ability to align WFM processes with long-term business goals. Preferred Qualifications 7+ years in Workforce Management, with at least 3 years in an architectural or optimization role. Knowledge, and Championing the usage of WFM Systems like NICE, Genesys and its Integration, Anaplan, Tableau, Knowledge of SQI, VBI and Power BI tools, and processes are preferred. Experience closely working or leading teams of WFM professionals (forecasters, schedulers, real-time analysts). Demonstrated success in delivering WFM infrastructure projects. Familiarity with TP BEST WFM framework or similar global standards. Bachelor's degree in Business, Operations, or related field.
Dec 05, 2025
Full time
Job Title: WFM Manager / Snr Manager ( WFM Optimization Architect) Department: Ops -Workforce Management Travel Required : May be required to travel as per Business requirements. Reports to : Director of WFM Location: Remote (UK) Contract Type: Permanent Grade: C2 / C3 Job Summary / Overview As a Manager/ Snr Manager you will be the driving force on leading our WFM Optimization suite and processes, you will be responsible for designing, implementing, and continuously improving workforce management processes and infrastructure. This role leads a team of WFM Architects and collaborates closely with WFM resources and business departmental stakeholders to ensure delivery of excellence aligned with the TP BEST WFM framework, and TP Standards of delivering Workforce Management end to end Services . The position drives optimization, scalability, and innovation across forecasting, scheduling, and real-time management functions, and all key operational, technical, and strategic playgrounds to closely collaborate as an individual and as a function Key Responsibilities and Accountabilities ( Responsibilities to include but not be limited the following) Job Description :- ( Not limited to) Lead, mentor, and develop a team of WFM Architect overseeing the management and support for UK and Ireland mainly, and other TP Geo's as per business needs. Foster collaboration, knowledge sharing, and innovation across the WFM function. Architect end-to-end WFM processes (forecasting, scheduling, real-time management). Identify and implement optimization opportunities to improve efficiency and accuracy. Ensure processes align with TP BEST WFM framework standards. Oversee the design and deployment of WFM systems, tools, and integrations and champion conversions surrounding set up/ stand up of NICE, IEX, ACD's and Integrations processes. Partner with IT and vendor teams to ensure robust infrastructure delivery. Maintain governance and compliance across WFM platforms Work closely with WFM resources, operations leaders, and business stakeholders. Translate business requirements into scalable WFM solutions. Act as the subject matter expert for WFM optimization initiatives. Own delivery of WFM KPIs (forecast accuracy, schedule efficiency, adherence). Provide insights and recommendations to senior leadership. Drive continuous improvement through data-driven decision-making. Build and Maintainence of :- SQI & Central Planning: Seating capacity overview, dynamic floor plans, and utilization summaries. Technical Support: Full transfer of system knowledge, team relationships, user and system administration, along with all required audits (CCMS, skills, base code, schedules, shifts, attrition, headcount, holidays, and waitlists). WFM Optimization Suite: Framework, deviation model, agent and forecast import builders, and all supporting tools. IEX Administration: NICE relationship management, ServiceNow processes, SmartSyncs, and overall system administration. TPS Migration: Current progress, next steps, and completion strategy. Game Plan & Training Library: BEST framework, process documents, planner, and the full training library. Required Skills & Competencies Technical Expertise : Deep knowledge of WFM systems (e.g., NICE, Verint, Genesys, Teleopti) etc Analytical Skills : Strong ability to interpret data, identify trends, and propose solutions. Leadership : Proven experience managing WFM teams and driving organizational change. Project Management : Skilled in leading complex initiatives, with PMP/Lean Six Sigma preferred. Communication : Excellent stakeholder management and presentation skills. Strategic Thinking : Ability to align WFM processes with long-term business goals. Preferred Qualifications 7+ years in Workforce Management, with at least 3 years in an architectural or optimization role. Knowledge, and Championing the usage of WFM Systems like NICE, Genesys and its Integration, Anaplan, Tableau, Knowledge of SQI, VBI and Power BI tools, and processes are preferred. Experience closely working or leading teams of WFM professionals (forecasters, schedulers, real-time analysts). Demonstrated success in delivering WFM infrastructure projects. Familiarity with TP BEST WFM framework or similar global standards. Bachelor's degree in Business, Operations, or related field.
