About the role Moorepay is transforming. We are a trusted leader in UK Payroll and HR solutions, but we aren't resting on our history. We are embarking on a major digital transformation to redefine how businesses manage their most important asset: their people. We are seeking a Payroll Legislation Manager as one of the first key hires who will be responsible for ensuring Moorepay's payroll products and services remain fully compliant with all relevant UK and Irish legislation. This role sits at the intersection of product, engineering, and operations, acting as the subject matter expert for payroll legislation and statutory requirements. You will lead the identification, interpretation, and implementation of legislative changes, working closely with product managers, engineers, and operational teams to deliver compliant, robust payroll solutions. You will be pivotal in translating complex legislative requirements into actionable product features, user stories, and operational processes, ensuring Moorepay's payroll offering is always up to date and future proofed. This is a full time, permanent role working on a hybrid basis with 3 days per week in Manchester. Key responsibilities: Legislation Monitoring & Interpretation: Stay abreast of all changes in UK and Irish payroll legislation, including tax, National Insurance, pensions, statutory payments, and employment law. Interpret and communicate the impact of changes to relevant stakeholders. Product Compliance: Work with product and engineering teams to ensure payroll products are designed and updated in line with current and upcoming legislation. Requirements Definition: Translate legislative requirements into clear, actionable product requirements, user stories, and acceptance criteria. Lead workshops and kick-off sessions to scope and prioritise legislative projects. Stakeholder Engagement: Act as the go-to expert for payroll legislation, supporting internal teams (product, engineering, operations, support) and external stakeholders (customers, auditors, HMRC, pension providers). Implementation & Testing: Oversee the implementation of legislative changes, ensuring robust testing, documentation, and business readiness. Collaborate with QA, UAT, and support teams to validate compliance and resolve issues. Continuous Improvement: Proactively identify opportunities to improve payroll processes, automation, and compliance. Lead or contribute to process improvement and system enhancement projects. Training & Communication: Develop and deliver training, guidance, and documentation for internal teams and customers on legislative changes and compliance requirements. Skills & experience Extensive, demonstrable knowledge of UK and, ideally, Irish payroll legislation (PAYE, NI, pensions, statutory payments, RTI, auto-enrolment, IR35, etc.). Proven experience in payroll management, payroll product management, or payroll operations within a busy, complex environment. Experience translating legislation into product requirements and operational processes. Strong analytical skills and attention to detail. Excellent communication skills, able to explain complex legislation to technical and non-technical audiences. Ability to manage multiple priorities and deadlines. Collaborative, proactive, and solutions-focused approach. Member of the Chartered Institute of Payroll Professionals (desirable). Experience leading workshops, training, or cross-functional projects (desirable). Benefits & culture Part of the Zellis Group, Moorepay is a team of over 500 friendly professionals across four offices in Swinton (Manchester), Sheffield, Birmingham and Kochi (India). We're passionate about making Moorepay a fantastic place to work for every single one of our colleagues. The average length of service at Moorepay is 12 years, which speaks for itself! To help make Moorepay such a great place to work, we focus on three things in our company culture: mental health support, maintaining a healthy work/life balance, and equal opportunities and inclusion for all. Here's what you'll gain if you join our team: A career packed with opportunity, in a stable and growing company. A comprehensive programme of learning and development. Competitive base salary. 25 days annual leave, with the opportunity to buy more. You'll even get your birthday off as well! Private medical insurance. Life assurance 4x salary. Enhanced pension with up to 8.5% employer contributions. A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.
Mar 12, 2026
Full time
About the role Moorepay is transforming. We are a trusted leader in UK Payroll and HR solutions, but we aren't resting on our history. We are embarking on a major digital transformation to redefine how businesses manage their most important asset: their people. We are seeking a Payroll Legislation Manager as one of the first key hires who will be responsible for ensuring Moorepay's payroll products and services remain fully compliant with all relevant UK and Irish legislation. This role sits at the intersection of product, engineering, and operations, acting as the subject matter expert for payroll legislation and statutory requirements. You will lead the identification, interpretation, and implementation of legislative changes, working closely with product managers, engineers, and operational teams to deliver compliant, robust payroll solutions. You will be pivotal in translating complex legislative requirements into actionable product features, user stories, and operational processes, ensuring Moorepay's payroll offering is always up to date and future proofed. This is a full time, permanent role working on a hybrid basis with 3 days per week in Manchester. Key responsibilities: Legislation Monitoring & Interpretation: Stay abreast of all changes in UK and Irish payroll legislation, including tax, National Insurance, pensions, statutory payments, and employment law. Interpret and communicate the impact of changes to relevant stakeholders. Product Compliance: Work with product and engineering teams to ensure payroll products are designed and updated in line with current and upcoming legislation. Requirements Definition: Translate legislative requirements into clear, actionable product requirements, user stories, and acceptance criteria. Lead workshops and kick-off sessions to scope and prioritise legislative projects. Stakeholder Engagement: Act as the go-to expert for payroll legislation, supporting internal teams (product, engineering, operations, support) and external stakeholders (customers, auditors, HMRC, pension providers). Implementation & Testing: Oversee the implementation of legislative changes, ensuring robust testing, documentation, and business readiness. Collaborate with QA, UAT, and support teams to validate compliance and resolve issues. Continuous Improvement: Proactively identify opportunities to improve payroll processes, automation, and compliance. Lead or contribute to process improvement and system enhancement projects. Training & Communication: Develop and deliver training, guidance, and documentation for internal teams and customers on legislative changes and compliance requirements. Skills & experience Extensive, demonstrable knowledge of UK and, ideally, Irish payroll legislation (PAYE, NI, pensions, statutory payments, RTI, auto-enrolment, IR35, etc.). Proven experience in payroll management, payroll product management, or payroll operations within a busy, complex environment. Experience translating legislation into product requirements and operational processes. Strong analytical skills and attention to detail. Excellent communication skills, able to explain complex legislation to technical and non-technical audiences. Ability to manage multiple priorities and deadlines. Collaborative, proactive, and solutions-focused approach. Member of the Chartered Institute of Payroll Professionals (desirable). Experience leading workshops, training, or cross-functional projects (desirable). Benefits & culture Part of the Zellis Group, Moorepay is a team of over 500 friendly professionals across four offices in Swinton (Manchester), Sheffield, Birmingham and Kochi (India). We're passionate about making Moorepay a fantastic place to work for every single one of our colleagues. The average length of service at Moorepay is 12 years, which speaks for itself! To help make Moorepay such a great place to work, we focus on three things in our company culture: mental health support, maintaining a healthy work/life balance, and equal opportunities and inclusion for all. Here's what you'll gain if you join our team: A career packed with opportunity, in a stable and growing company. A comprehensive programme of learning and development. Competitive base salary. 25 days annual leave, with the opportunity to buy more. You'll even get your birthday off as well! Private medical insurance. Life assurance 4x salary. Enhanced pension with up to 8.5% employer contributions. A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.
Description At Engine by Starling , we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling Bank, and two years ago we split out as a separate business. Starling has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. We draw upon our experience as knowledgeable bankers, and best in class technologists to become the chosen option for these banks, and preferred partners for leading consultancies. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. About the role In this role within Engine's Product & Technology function, you'll run one or more subdomains in the Financial Crime area, ensuring successful product development throughout, as well as having oversight and involvement in the creation of new features. You'll also work closely with the wider product team, including contributing to the broader product roadmap. You'll have touch points with our existing and future clients to ensure we support them effectively. You'll enjoy problem solving, getting to the detail, and understanding how clients can make the best use of our product, whilst designing ways to improve it. Your work will span product strategy, client-facing requirements gathering & solution design, and product ownership in an Engineering context. What you'll get to do Take ownership of a best-in-class product by scoping out breakthrough features, and owning the end-to-end delivery of your sub-domain(s) in close alignment with the Product and Engineering domain leaders. Contribute to the overall Financial Crime roadmap with inputs from your subdomain(s). You'll work cross-functionally with engineers, designers, document writers, and QA to drive the design and delivery of improvements to the product that align with the vision of the business, taking into account existing and potential clients. You'll confidently and independently prioritise incoming tasks and clearly communicate 'the what' and 'the why' of each decision to both internal and external stakeholders. You'll manage deadlines and be responsible for proactively raising delivery risks that may impact our client projects. You'll develop a close relationship with our Delivery and Customer Success teams, taking the lead on assessing feature requests and client requirements as a key input into overall feature and roadmap definition. You'll work closely with our Business Development team by helping the team understand Engine's capabilities in your domain and joining early-stage Sales conversations as an SME. You will be responsible for being the champion of the feature, telling different teams and clients about the product, and adapting your style of communication and materials to different stakeholders Hear more from the team in some case studies, below, and our work with Women In Tech . Product in Practice Requirements Your background 2+ years of direct Product manager/owner experience, ideally in Financial Crime with a regulated bank. Experience working within a Financial Crime Operation is also beneficial. You have a drive to create great user experiences and have a good understanding of market trends in the world of Financial Crime. You have owned and delivered new features, projects or products from start to finish and have gathered clear learnings on what went well and what didn't. You've then ensured the successful in-life maintenance of the feature (or project) going forward. Relevant experience in designing and implementing screening, counter fraud or anti money laundering systems. Experience working across different regions and jurisdictions is a plus. You are comfortable leading multiple workstreams on the go as well as presenting existing and new capabilities internally and externally to clients. You have experience working directly with APIs. You have experience of rapidly understanding problems and presenting solutions in a structured and informative manner that facilitates decision making. Your skills You're able to manage competing priorities, whilst keeping sight of the big picture and driving towards an end goal. You are intellectually and technically curious and enjoy learning what things do and how they work. You have a knack for understanding technical concepts and enjoy getting into the details with engineering and design. You have good communication skills that will be required to work with both internal and external stakeholders. You're comfortable handling ambiguity and working in a flat structure. You proactively take accountability for important and strategic activities. Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: 45 minute with someone from the team 1 hour with two more people from the team including our Technical Product Director 45 minutes with two of the senior leadership team Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Mar 12, 2026
Full time
Description At Engine by Starling , we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling Bank, and two years ago we split out as a separate business. Starling has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. We draw upon our experience as knowledgeable bankers, and best in class technologists to become the chosen option for these banks, and preferred partners for leading consultancies. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. About the role In this role within Engine's Product & Technology function, you'll run one or more subdomains in the Financial Crime area, ensuring successful product development throughout, as well as having oversight and involvement in the creation of new features. You'll also work closely with the wider product team, including contributing to the broader product roadmap. You'll have touch points with our existing and future clients to ensure we support them effectively. You'll enjoy problem solving, getting to the detail, and understanding how clients can make the best use of our product, whilst designing ways to improve it. Your work will span product strategy, client-facing requirements gathering & solution design, and product ownership in an Engineering context. What you'll get to do Take ownership of a best-in-class product by scoping out breakthrough features, and owning the end-to-end delivery of your sub-domain(s) in close alignment with the Product and Engineering domain leaders. Contribute to the overall Financial Crime roadmap with inputs from your subdomain(s). You'll work cross-functionally with engineers, designers, document writers, and QA to drive the design and delivery of improvements to the product that align with the vision of the business, taking into account existing and potential clients. You'll confidently and independently prioritise incoming tasks and clearly communicate 'the what' and 'the why' of each decision to both internal and external stakeholders. You'll manage deadlines and be responsible for proactively raising delivery risks that may impact our client projects. You'll develop a close relationship with our Delivery and Customer Success teams, taking the lead on assessing feature requests and client requirements as a key input into overall feature and roadmap definition. You'll work closely with our Business Development team by helping the team understand Engine's capabilities in your domain and joining early-stage Sales conversations as an SME. You will be responsible for being the champion of the feature, telling different teams and clients about the product, and adapting your style of communication and materials to different stakeholders Hear more from the team in some case studies, below, and our work with Women In Tech . Product in Practice Requirements Your background 2+ years of direct Product manager/owner experience, ideally in Financial Crime with a regulated bank. Experience working within a Financial Crime Operation is also beneficial. You have a drive to create great user experiences and have a good understanding of market trends in the world of Financial Crime. You have owned and delivered new features, projects or products from start to finish and have gathered clear learnings on what went well and what didn't. You've then ensured the successful in-life maintenance of the feature (or project) going forward. Relevant experience in designing and implementing screening, counter fraud or anti money laundering systems. Experience working across different regions and jurisdictions is a plus. You are comfortable leading multiple workstreams on the go as well as presenting existing and new capabilities internally and externally to clients. You have experience working directly with APIs. You have experience of rapidly understanding problems and presenting solutions in a structured and informative manner that facilitates decision making. Your skills You're able to manage competing priorities, whilst keeping sight of the big picture and driving towards an end goal. You are intellectually and technically curious and enjoy learning what things do and how they work. You have a knack for understanding technical concepts and enjoy getting into the details with engineering and design. You have good communication skills that will be required to work with both internal and external stakeholders. You're comfortable handling ambiguity and working in a flat structure. You proactively take accountability for important and strategic activities. Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: 45 minute with someone from the team 1 hour with two more people from the team including our Technical Product Director 45 minutes with two of the senior leadership team Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Location: Home based Job Type: Full time Contract Type: Permanent Salary: £55,000 - £60,000 per annum Scope and purpose To implement MEI's business development strategy, helping us secure sustained income to deliver our priorities and fulfil our mission to improve lives through maths education. This includes managing bid processes for major funding, working with senior leadership and business leads to write costed proposals, identifying tender and other funding opportunities, reviewing and finalising funding agreements, and working with the Director for Strategic Communications and Partnerships to nurture relationships and bring new opportunities to fruition. Main duties and responsibilities Support all aspects of MEI's business development and fundraising activity. Funding opportunities and competitor environment Scope external funding opportunities, reviewing these against MEI's mission, objectives and key criteria. Report to MEI's Senior Leadership Team and Board on the pipeline of new and potential opportunities and produce business cases for new ventures for MEI's SLT/Board. Undertake research into donors, sponsors and other funders, reviewing suitability and conducting due diligence. Work with the Director for Strategic Communications and Partnerships to develop relationships and opportunities towards formal agreement. Provide advice and guidance to colleagues involved in developing new business, including how to model costs and pricing, and shaping and writing effective proposals. Build intelligence about the competitive landscape, identifying competitors, assessing potential threats and maintaining an up-to-date register for SLT and the Board. Tenders, bids and proposals Manage a diverse set of funding opportunities and proposals on the go at any single time, ranging from conference sponsorships to grant applications, project bids, corporate partnerships and government programme bids. Participate in pre-market engagement for large tenders, clarifying funder expectations and requirements, guiding senior leadership decisions about priorities and bidding criteria. For competitive tenders, manage the process from tender launch to bid submission with input from business and operational leads, including: tender clarification; costs and budget; proposal writing, review and sign off; compliance requirements; and supporting documentation. Co-ordinate post-award processes through to contract signature, in line with Grant Manager responsibilities and in liaison with SLT and trustees, legal partners, finance and other partners/teams. Participate in post-tender feedback reviews and share learning across the team, using lessons learned to undertake revision and improvements. Sponsor and donor management Support the account management and stewardship of donors and sponsors, liaising with appropriate teams, ensuring that objectives of donors and sponsors are fully met. Directly manage relationships with lead representatives of annual conference sponsor and exhibiting organisations, ensuring their objectives are met, arrangements are handled smoothly, and risks and issues are managed effectively. Systems, records and reporting Shape the configuration and use of MEI's CRM system and other internal systems for effective business development and fundraising. Ensure contact records are up to date, accurate and compliant. Produce regular reports for SLT and Board on progress in business development and fundraising, including conversion rates, KPIs, and risks. Contribute to MEI's culture of evidence-driven decision-making, providing high quality evidence and intelligence which supports business strategy. General leadership and management Work with trustees, SLT and business teams to ensure that business development and fundraising activity is coherent and aligned with broader strategy and delivery. Support the development of commercial skills, competencies and approaches across MEI. Undertake other duties assigned by the Director for Strategic Communications and Partnerships and keep them up to date through accurate and regular updates. Key Relationships Director for Strategic Communications and Partnerships Chief Operating Officer Chief Learning Officer Financial Controller Business and Central Services Manager Person Specification Essential Demonstrable experience of fundraising across multiple income streams Strong track record of writing bids and securing grant and other funding Knowledge and experience of public sector procurement Excellent writing skills for bids and fundraising communication Ability to manage multiple priorities and work autonomously Strong interpersonal skills with the ability to build relationships across MEI and with external funders Desirable Experience in the education or charitable sector Track record of securing large government contracts Experience collaborating with product development or programme design teams Familiarity with MEI's mission and the education landscape Personal Attributes, Values and Behaviours This is a list of personal attributes which are important for the role but also should encapsulate behaviours required to meet the MEI values of equity, credibility, commitment and service. Communicates with clarity and respect Commitment and ability to work with all stakeholders to deliver exceptional service Actively seeks to work collaboratively when required to achieve the highest service standards Self-motivated with a strong work ethic, proactive attitude, and commitment to continuous learning and skill development Supportive and collaborative, able to guide and motivate others to deliver high-quality work Exceptional interpersonal skills, with the ability to build trust and foster positive, collaborative relationships with colleagues and stakeholders Highly organised, able to manage multiple tasks and adapt to changing priorities Dynamic, enthusiastic, and positive, bringing energy and a can-do attitude to the role Additional Information This role will involve some travel and occasional overnight stays away from home. REF-
Mar 12, 2026
Full time
Location: Home based Job Type: Full time Contract Type: Permanent Salary: £55,000 - £60,000 per annum Scope and purpose To implement MEI's business development strategy, helping us secure sustained income to deliver our priorities and fulfil our mission to improve lives through maths education. This includes managing bid processes for major funding, working with senior leadership and business leads to write costed proposals, identifying tender and other funding opportunities, reviewing and finalising funding agreements, and working with the Director for Strategic Communications and Partnerships to nurture relationships and bring new opportunities to fruition. Main duties and responsibilities Support all aspects of MEI's business development and fundraising activity. Funding opportunities and competitor environment Scope external funding opportunities, reviewing these against MEI's mission, objectives and key criteria. Report to MEI's Senior Leadership Team and Board on the pipeline of new and potential opportunities and produce business cases for new ventures for MEI's SLT/Board. Undertake research into donors, sponsors and other funders, reviewing suitability and conducting due diligence. Work with the Director for Strategic Communications and Partnerships to develop relationships and opportunities towards formal agreement. Provide advice and guidance to colleagues involved in developing new business, including how to model costs and pricing, and shaping and writing effective proposals. Build intelligence about the competitive landscape, identifying competitors, assessing potential threats and maintaining an up-to-date register for SLT and the Board. Tenders, bids and proposals Manage a diverse set of funding opportunities and proposals on the go at any single time, ranging from conference sponsorships to grant applications, project bids, corporate partnerships and government programme bids. Participate in pre-market engagement for large tenders, clarifying funder expectations and requirements, guiding senior leadership decisions about priorities and bidding criteria. For competitive tenders, manage the process from tender launch to bid submission with input from business and operational leads, including: tender clarification; costs and budget; proposal writing, review and sign off; compliance requirements; and supporting documentation. Co-ordinate post-award processes through to contract signature, in line with Grant Manager responsibilities and in liaison with SLT and trustees, legal partners, finance and other partners/teams. Participate in post-tender feedback reviews and share learning across the team, using lessons learned to undertake revision and improvements. Sponsor and donor management Support the account management and stewardship of donors and sponsors, liaising with appropriate teams, ensuring that objectives of donors and sponsors are fully met. Directly manage relationships with lead representatives of annual conference sponsor and exhibiting organisations, ensuring their objectives are met, arrangements are handled smoothly, and risks and issues are managed effectively. Systems, records and reporting Shape the configuration and use of MEI's CRM system and other internal systems for effective business development and fundraising. Ensure contact records are up to date, accurate and compliant. Produce regular reports for SLT and Board on progress in business development and fundraising, including conversion rates, KPIs, and risks. Contribute to MEI's culture of evidence-driven decision-making, providing high quality evidence and intelligence which supports business strategy. General leadership and management Work with trustees, SLT and business teams to ensure that business development and fundraising activity is coherent and aligned with broader strategy and delivery. Support the development of commercial skills, competencies and approaches across MEI. Undertake other duties assigned by the Director for Strategic Communications and Partnerships and keep them up to date through accurate and regular updates. Key Relationships Director for Strategic Communications and Partnerships Chief Operating Officer Chief Learning Officer Financial Controller Business and Central Services Manager Person Specification Essential Demonstrable experience of fundraising across multiple income streams Strong track record of writing bids and securing grant and other funding Knowledge and experience of public sector procurement Excellent writing skills for bids and fundraising communication Ability to manage multiple priorities and work autonomously Strong interpersonal skills with the ability to build relationships across MEI and with external funders Desirable Experience in the education or charitable sector Track record of securing large government contracts Experience collaborating with product development or programme design teams Familiarity with MEI's mission and the education landscape Personal Attributes, Values and Behaviours This is a list of personal attributes which are important for the role but also should encapsulate behaviours required to meet the MEI values of equity, credibility, commitment and service. Communicates with clarity and respect Commitment and ability to work with all stakeholders to deliver exceptional service Actively seeks to work collaboratively when required to achieve the highest service standards Self-motivated with a strong work ethic, proactive attitude, and commitment to continuous learning and skill development Supportive and collaborative, able to guide and motivate others to deliver high-quality work Exceptional interpersonal skills, with the ability to build trust and foster positive, collaborative relationships with colleagues and stakeholders Highly organised, able to manage multiple tasks and adapt to changing priorities Dynamic, enthusiastic, and positive, bringing energy and a can-do attitude to the role Additional Information This role will involve some travel and occasional overnight stays away from home. REF-
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 12, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
About the role As a Data Analytics Senior Analyst, you will play a pivotal role in transforming raw data into strategic insights that drive decision-making across the organisation. You will be responsible for the design and implementation of analytical solutions while ensuring data integrity, accessibility, and visualisation standards. This role requires both a sharp analytical mindset and strong collaboration and management skills, as you will collaborate with cross-functional teams to identify business opportunities, track performance, and optimise outcomes. With a finger on the pulse of emerging technologies and data trends, you'll help shape our data-driven culture and elevate how we understand our customers, prospects, operations, marketing performance and growth. In this role your key responsibilities will include but not be limited to: Develop and execute a comprehensive data analytics strategy aligned with business objectives Oversee a junior Data Analyst, providing mentorship and guidance Design and implement a data quality improvement strategy to resolve existing issues Help support the delivery and ongoing optimisations of a centralised marketing dashboard to provide unified visibility into campaign performance Build and automate dashboards to track ROI on marketing campaigns Identify reporting needs and implement automated data flows to reduce manual effort Drive initiatives to reduce data quality issues in HubSpot Build strategies for augmenting and enhancing data, including tech stack recommendations, people-processes, and methods of obtaining first-party data. Ensuring we are compliant with data-practices and laws Work with the Head of Marketing Operations, and CRM Manager to ensure data flows between systems and strive for a 'single source of truth' of data. Provide reporting and insights to help the business make better decisions, and to help track marketing performance and value-add Work with colleagues in the business to improve automation and data collection Promote a good data management culture across the business Help to reduce or remove manual reporting practices and improve efficiency Continuing to support the business in any data requests or requirements Skills & experience Strong knowledge of Microsoft Excel, Some experience in system integrations, with expert knowledge of CRM and Marketing Automation systems (preferably NetSuite and HubSpot) Experience in data capture and data management Ability to interpret data, interpret trends and providing recommendations accordingly Excellent verbal and written communication skills at all levels In depth knowledge of marketing tools, metrics, and reporting Strong understanding of the digital marketing landscape Benefits & culture At Zellis we create market-leading HR & Payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services. Our vision is to be the clear leader in pay, reward, analytics, and people experiences. We're passionate about creating an environment where people want to join, belong to, and be part of a progressive organisation. Our values, which were defined with input from all of our 2,000 colleagues, we live and breathe every day: Unstoppable together. Always learning. Make it count. Think scale. Our people are critical to our ongoing success; we're proud of our inclusive culture that gives you the platform to grow, challenge the status quo and play a crucial role in further enhancing our market position as the leading provider of HR & Payroll software and services. With Zellis you'll have the chance to stretch and challenge yourself in an environment that's varied, flexible and hugely supportive. We also love to reward and recognise our brilliant colleagues. As part of your benefits package, you'll receive: A competitive base salary. 25 days annual leave, plus your birthday off and the opportunity to buy additional holiday. Private medical insurance. Life assurance 4x salary. Enhanced pension scheme with company contributions up to 8.5%. A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.
Mar 12, 2026
Full time
About the role As a Data Analytics Senior Analyst, you will play a pivotal role in transforming raw data into strategic insights that drive decision-making across the organisation. You will be responsible for the design and implementation of analytical solutions while ensuring data integrity, accessibility, and visualisation standards. This role requires both a sharp analytical mindset and strong collaboration and management skills, as you will collaborate with cross-functional teams to identify business opportunities, track performance, and optimise outcomes. With a finger on the pulse of emerging technologies and data trends, you'll help shape our data-driven culture and elevate how we understand our customers, prospects, operations, marketing performance and growth. In this role your key responsibilities will include but not be limited to: Develop and execute a comprehensive data analytics strategy aligned with business objectives Oversee a junior Data Analyst, providing mentorship and guidance Design and implement a data quality improvement strategy to resolve existing issues Help support the delivery and ongoing optimisations of a centralised marketing dashboard to provide unified visibility into campaign performance Build and automate dashboards to track ROI on marketing campaigns Identify reporting needs and implement automated data flows to reduce manual effort Drive initiatives to reduce data quality issues in HubSpot Build strategies for augmenting and enhancing data, including tech stack recommendations, people-processes, and methods of obtaining first-party data. Ensuring we are compliant with data-practices and laws Work with the Head of Marketing Operations, and CRM Manager to ensure data flows between systems and strive for a 'single source of truth' of data. Provide reporting and insights to help the business make better decisions, and to help track marketing performance and value-add Work with colleagues in the business to improve automation and data collection Promote a good data management culture across the business Help to reduce or remove manual reporting practices and improve efficiency Continuing to support the business in any data requests or requirements Skills & experience Strong knowledge of Microsoft Excel, Some experience in system integrations, with expert knowledge of CRM and Marketing Automation systems (preferably NetSuite and HubSpot) Experience in data capture and data management Ability to interpret data, interpret trends and providing recommendations accordingly Excellent verbal and written communication skills at all levels In depth knowledge of marketing tools, metrics, and reporting Strong understanding of the digital marketing landscape Benefits & culture At Zellis we create market-leading HR & Payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services. Our vision is to be the clear leader in pay, reward, analytics, and people experiences. We're passionate about creating an environment where people want to join, belong to, and be part of a progressive organisation. Our values, which were defined with input from all of our 2,000 colleagues, we live and breathe every day: Unstoppable together. Always learning. Make it count. Think scale. Our people are critical to our ongoing success; we're proud of our inclusive culture that gives you the platform to grow, challenge the status quo and play a crucial role in further enhancing our market position as the leading provider of HR & Payroll software and services. With Zellis you'll have the chance to stretch and challenge yourself in an environment that's varied, flexible and hugely supportive. We also love to reward and recognise our brilliant colleagues. As part of your benefits package, you'll receive: A competitive base salary. 25 days annual leave, plus your birthday off and the opportunity to buy additional holiday. Private medical insurance. Life assurance 4x salary. Enhanced pension scheme with company contributions up to 8.5%. A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.
About the role Our Customer Success Managers (CSMs) play a critical role in the ongoing management of our customer relationships. As a CSM your focus will be on ensuring that our customers are wildly successful throughout their journey with Zellis. You'll work proactively with a key set of customer accounts with a focus on ensuring that the customer is gaining their desired business outcomes. By operating as a trusted advisor and primary contact point, you'll be responsible for the end-to-end customer experience and overall success of the relationship. You'll represent the Voice of the Customer to the internal organisation to ensure their needs are fed back to the relevant teams in the spirit of continuous improvement and ensuring success. Where the customer partnership needs to be improved you'll be required to implement and deliver on success plans to bring this back on track. By ensuring our customers are successful, it is expected that you can drive customer advocacy activities and loyalty. You'll report to the Customer Success Lead in the Commercial Customer Success team and work alongside our customer facing teams. This is a fully remote role, but there will be some travel required to our Peterborough offices. Key responsibilities include: Proactive outreach and regular meetings with your customers. Ensuring fantastic relationships across your nominated customer accounts. Developing a wider range of stakeholder relationships within the customer accounts you are responsible for. Leading Quarterly Business Reviews focused on Business Outcomes and Value. Being the Voice of the Customer to represent customer sentiment and ensuring internal alignment in delivery business value and objectives. Improving product adoption through identification of gaps, discussion, coaching and ensuring the right collateral and enablement is provided to the customer. Proactively managing your account list and reporting on customer health to senior stakeholders within Zellis. Creating and driving Success Plans where value is not being achieved. Identifying and nurturing areas for cross-sell and up-sell to provide additional value within the customer account. Promoting customer reference and advocacy activities through relationship building and ensuring our customers are receiving fantastic service from Zellis. Active involvement in customer surveys, e.g. NPS with appropriate management and customer follow up. Skills & experience A strong customer-first attitude and experience of customer relationship management. A strong communicator at all levels, from operational through to C-level. Effective stakeholder management, both internal and external. Highly organised with the ability to own and control a customer account. A results-driven individual who is commercially astute. The ability to have business-based discussions focused on business value. Strong presentation skills and the ability to present to a wide audience at all levels. Capable of working under pressure and to measurable KPIs. The ability to improve product adoption through identification of gaps, discussion, coaching and ensuring the right collateral is provided to the customer. The ability to act on challenges and create forward-looking plans where value is currently not being achieved for the customer. Benefits & culture At Zellis we create market-leading HR & Payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services. Our vision is to be the clear leader in pay, reward, analytics, and people experiences. We're proud of our culture and we work hard to create an environment where people want to join, belong to, and be part of a progressive organisation. Our values, which were defined with input from all of our 2,000 colleagues, we live and breathe every day: Unstoppable together. Always learning. Make it count. Think scale. Our people are critical to our ongoing success; we're proud of our inclusive culture that gives you the platform to grow, challenge the status quo and play a crucial role in further enhancing our market position as the leading provider of HR& Payroll software and services. We also love to reward and recognise our brilliant colleagues. As part of your benefits package, you'll receive: A competitive base salary, plus cash car allowance. 25 days annual leave, plus your birthday off and the opportunity to buy additional holiday. Private medical insurance. Life assurance 4x salary. Enhanced pension scheme with company contributions up to 8.5%. A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.
Mar 12, 2026
Full time
About the role Our Customer Success Managers (CSMs) play a critical role in the ongoing management of our customer relationships. As a CSM your focus will be on ensuring that our customers are wildly successful throughout their journey with Zellis. You'll work proactively with a key set of customer accounts with a focus on ensuring that the customer is gaining their desired business outcomes. By operating as a trusted advisor and primary contact point, you'll be responsible for the end-to-end customer experience and overall success of the relationship. You'll represent the Voice of the Customer to the internal organisation to ensure their needs are fed back to the relevant teams in the spirit of continuous improvement and ensuring success. Where the customer partnership needs to be improved you'll be required to implement and deliver on success plans to bring this back on track. By ensuring our customers are successful, it is expected that you can drive customer advocacy activities and loyalty. You'll report to the Customer Success Lead in the Commercial Customer Success team and work alongside our customer facing teams. This is a fully remote role, but there will be some travel required to our Peterborough offices. Key responsibilities include: Proactive outreach and regular meetings with your customers. Ensuring fantastic relationships across your nominated customer accounts. Developing a wider range of stakeholder relationships within the customer accounts you are responsible for. Leading Quarterly Business Reviews focused on Business Outcomes and Value. Being the Voice of the Customer to represent customer sentiment and ensuring internal alignment in delivery business value and objectives. Improving product adoption through identification of gaps, discussion, coaching and ensuring the right collateral and enablement is provided to the customer. Proactively managing your account list and reporting on customer health to senior stakeholders within Zellis. Creating and driving Success Plans where value is not being achieved. Identifying and nurturing areas for cross-sell and up-sell to provide additional value within the customer account. Promoting customer reference and advocacy activities through relationship building and ensuring our customers are receiving fantastic service from Zellis. Active involvement in customer surveys, e.g. NPS with appropriate management and customer follow up. Skills & experience A strong customer-first attitude and experience of customer relationship management. A strong communicator at all levels, from operational through to C-level. Effective stakeholder management, both internal and external. Highly organised with the ability to own and control a customer account. A results-driven individual who is commercially astute. The ability to have business-based discussions focused on business value. Strong presentation skills and the ability to present to a wide audience at all levels. Capable of working under pressure and to measurable KPIs. The ability to improve product adoption through identification of gaps, discussion, coaching and ensuring the right collateral is provided to the customer. The ability to act on challenges and create forward-looking plans where value is currently not being achieved for the customer. Benefits & culture At Zellis we create market-leading HR & Payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services. Our vision is to be the clear leader in pay, reward, analytics, and people experiences. We're proud of our culture and we work hard to create an environment where people want to join, belong to, and be part of a progressive organisation. Our values, which were defined with input from all of our 2,000 colleagues, we live and breathe every day: Unstoppable together. Always learning. Make it count. Think scale. Our people are critical to our ongoing success; we're proud of our inclusive culture that gives you the platform to grow, challenge the status quo and play a crucial role in further enhancing our market position as the leading provider of HR& Payroll software and services. We also love to reward and recognise our brilliant colleagues. As part of your benefits package, you'll receive: A competitive base salary, plus cash car allowance. 25 days annual leave, plus your birthday off and the opportunity to buy additional holiday. Private medical insurance. Life assurance 4x salary. Enhanced pension scheme with company contributions up to 8.5%. A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.
Job Title: IT Asset Manager Pay of £38,772, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. Are you an experienced IT Asset Manager ready to shape the future of digital services? Technology Services is at the core of DWP Digital, delivering secure, reliable and great value digital infrastructure that millions of people depend on every day. With 1,500 colleagues across 10 portfolio led teams, we work in a fast paced environment focused on innovation, collaboration and continuous improvement. We provide end-to-end digital products and services for DWP colleagues and citizens, driven by six priorities: Modernising the Digital Workplace with smarter, more flexible tools. Strengthening IT Operations through a Full Stack Service Model. Building a World Class User Experience Centre with data driven service monitoring. Advancing Hybrid Cloud Services for performance and value. Securing Critical Services across DWP's digital estate. Developing Exceptional People and Skills through strong professional pathways. You'll manage IT Assets that are at the heart of DWP Digital's delivery - the right tools, products and contracts to enable our people to transform public services used by millions of people. What skills, knowledge and experience will you need? Experience embedding a value for money culture within technical teams, ensuring technology solutions, services, and assets deliver maximum efficiency and measurable return on investment. A proven track record of leading continuous service improvement across digital platforms and IT operations, enhancing performance, reliability, and user experience. Understanding of IT Asset Management (ITAM) principles and practices, with the ability to leverage asset lifecycle data to support compliance, optimised utilisation, cost control, and strategic technology decision making. You and your role As our IT Asset Manager, you will be accountable for managing IT assets across mid tier publishers, ensuring deployment data is accurate, compliant, and aligned with organisational standards. You will analyse deployment information, work closely with stakeholders, and coordinate corrective actions to address noncompliance, policy breaches, or risks relating to software licence agreements. You will contribute to the ongoing development and improvement of asset management strategies, policies, standards, and procedures, while maintaining the integrity of all asset information within your remit. Your role includes optimising publisher specific strategies, providing clear and insightful reporting on asset performance, and evidencing process effectiveness and data quality. You will also support the adoption of new technologies, using automation where possible to enhance accuracy, efficiency, and overall operational maturity. Working alongside the Asset Management Lead, you will help embed strategy, policy, processes, and performance measures across all IT assets governed by the DWP IT Asset Management team and those deployed across the wider DWP estate. Details. Wages. Perks. Location: You'll join us in your choice of our brilliant digital hubs in Blackpool or Manchester Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of £38,772. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth £11,232 per year. Holidays: A generous leave package starting at 24 days rising to 26 after one year. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Mar 12, 2026
Full time
Job Title: IT Asset Manager Pay of £38,772, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. Are you an experienced IT Asset Manager ready to shape the future of digital services? Technology Services is at the core of DWP Digital, delivering secure, reliable and great value digital infrastructure that millions of people depend on every day. With 1,500 colleagues across 10 portfolio led teams, we work in a fast paced environment focused on innovation, collaboration and continuous improvement. We provide end-to-end digital products and services for DWP colleagues and citizens, driven by six priorities: Modernising the Digital Workplace with smarter, more flexible tools. Strengthening IT Operations through a Full Stack Service Model. Building a World Class User Experience Centre with data driven service monitoring. Advancing Hybrid Cloud Services for performance and value. Securing Critical Services across DWP's digital estate. Developing Exceptional People and Skills through strong professional pathways. You'll manage IT Assets that are at the heart of DWP Digital's delivery - the right tools, products and contracts to enable our people to transform public services used by millions of people. What skills, knowledge and experience will you need? Experience embedding a value for money culture within technical teams, ensuring technology solutions, services, and assets deliver maximum efficiency and measurable return on investment. A proven track record of leading continuous service improvement across digital platforms and IT operations, enhancing performance, reliability, and user experience. Understanding of IT Asset Management (ITAM) principles and practices, with the ability to leverage asset lifecycle data to support compliance, optimised utilisation, cost control, and strategic technology decision making. You and your role As our IT Asset Manager, you will be accountable for managing IT assets across mid tier publishers, ensuring deployment data is accurate, compliant, and aligned with organisational standards. You will analyse deployment information, work closely with stakeholders, and coordinate corrective actions to address noncompliance, policy breaches, or risks relating to software licence agreements. You will contribute to the ongoing development and improvement of asset management strategies, policies, standards, and procedures, while maintaining the integrity of all asset information within your remit. Your role includes optimising publisher specific strategies, providing clear and insightful reporting on asset performance, and evidencing process effectiveness and data quality. You will also support the adoption of new technologies, using automation where possible to enhance accuracy, efficiency, and overall operational maturity. Working alongside the Asset Management Lead, you will help embed strategy, policy, processes, and performance measures across all IT assets governed by the DWP IT Asset Management team and those deployed across the wider DWP estate. Details. Wages. Perks. Location: You'll join us in your choice of our brilliant digital hubs in Blackpool or Manchester Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of £38,772. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth £11,232 per year. Holidays: A generous leave package starting at 24 days rising to 26 after one year. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Quality Engineer Christchurch £45,000 Are you a methodical problem-solver with a passion for precision? Looking to embed quality into every stage of production? Join a well-established precision engineering business where your expertise will directly impact product excellence and customer satisfaction. This is a fantastic opportunity for a Quality Engineer to work with cutting-edge manufacturing processes, contribute to continuous improvement initiatives, and support compliance with industry-leading standards like AS9100, ISO 14001, and NADCAP. As a Quality Engineer, you will benefit from: 39-hour working week with half-day Fridays Free onsite parking Overtime paid at 1.5x hourly rate 25 days holiday + bank holidays Cycle to Work Scheme Death in service pension Autonomy and variety across departments As a Quality Engineer, your responsibilities will include: Supporting the Quality Manager in maintaining and improving the Quality Management System (AS9100 / ISO 14001 / NADCAP) Assisting with internal, supplier, and customer audits Investigating non-conformances and supporting root cause analysis Creating customer documentation packs and FAIR reports to AS9102 standards Supporting supplier quality assurance and performance monitoring Contributing to continuous improvement projects across production and operations As a Quality Engineer, your experience will include: Proven background in precision engineering or manufacturing Working knowledge of ISO Ability to read and interpret engineering drawings Experience with root cause analysis and problem-solving tools Proficiency in Microsoft Office and quality management systems Strong attention to detail and communication skills If you're ready to take the next step in your career, we'd love to hear from you. Apply today with an up-to-date CV or call Charlie Crotty at Rubicon for more information.
Mar 12, 2026
Full time
Quality Engineer Christchurch £45,000 Are you a methodical problem-solver with a passion for precision? Looking to embed quality into every stage of production? Join a well-established precision engineering business where your expertise will directly impact product excellence and customer satisfaction. This is a fantastic opportunity for a Quality Engineer to work with cutting-edge manufacturing processes, contribute to continuous improvement initiatives, and support compliance with industry-leading standards like AS9100, ISO 14001, and NADCAP. As a Quality Engineer, you will benefit from: 39-hour working week with half-day Fridays Free onsite parking Overtime paid at 1.5x hourly rate 25 days holiday + bank holidays Cycle to Work Scheme Death in service pension Autonomy and variety across departments As a Quality Engineer, your responsibilities will include: Supporting the Quality Manager in maintaining and improving the Quality Management System (AS9100 / ISO 14001 / NADCAP) Assisting with internal, supplier, and customer audits Investigating non-conformances and supporting root cause analysis Creating customer documentation packs and FAIR reports to AS9102 standards Supporting supplier quality assurance and performance monitoring Contributing to continuous improvement projects across production and operations As a Quality Engineer, your experience will include: Proven background in precision engineering or manufacturing Working knowledge of ISO Ability to read and interpret engineering drawings Experience with root cause analysis and problem-solving tools Proficiency in Microsoft Office and quality management systems Strong attention to detail and communication skills If you're ready to take the next step in your career, we'd love to hear from you. Apply today with an up-to-date CV or call Charlie Crotty at Rubicon for more information.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 12, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 12, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 12, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
My Client is seeking a dynamic and experienced Regional Sales Manager covering North London area , to lead and hunt sales opportunities across designated territories. The successful candidate will be responsible for developing and maintaining strong customer relationships, driving revenue growth, and expanding their market presence. This role offers an excellent opportunity for a motivated dynamic sales professional with a passion for business development, knocking down doors and strategic analysis to make a significant impact within their organisation. Must have experience within Heating/Plumbing to qualify for this role. Responsibilities Develop and implement effective sales strategies tailored to regional markets to meet organisational targets. Identify new business opportunities within Builders Merchants, Heating Distributors and wholesalers through market analysis, networking, and customer engagement. Manage and nurture relationships with existing customers within heating distributors, wholesalers and heating contractors, ensuring high levels of satisfaction and retention. Lead negotiations and close deals with key customers, ensuring mutually beneficial agreements. Analyse sales data and market trends to inform strategic planning and decision-making. Collaborate with marketing teams to develop regional campaigns that support sales objectives. Utilise their internal CRM system to track sales activities, manage pipelines, and generate reports. Provide leadership and guidance to local sales teams, fostering a high-performance environment. Conduct regular training sessions to enhance customer team skills, including product knowledge and sales techniques. Qualifications Proven experience in B2B sales, preferably within the heating industry sector. Strong analysis skills with the ability to interpret data and develop actionable insights. Proficiency in Salesforce CRM platform is essential. Excellent communication, negotiation, and interpersonal skills. Demonstrated leadership capabilities with experience managing regional or territory-based customers. Strategic thinker with a proactive approach to problem-solving and opportunity identification. This role is ideal for a results-driven individual eager to contribute to organisational growth through innovative sales strategies and exceptional client management skills. We are an Recruitment Business, we endeavour to reply to submissions, however if you have'nt heard within a 48 hour period, your applicant has been unsuccessful. Thank you for your interest.
Mar 12, 2026
Full time
My Client is seeking a dynamic and experienced Regional Sales Manager covering North London area , to lead and hunt sales opportunities across designated territories. The successful candidate will be responsible for developing and maintaining strong customer relationships, driving revenue growth, and expanding their market presence. This role offers an excellent opportunity for a motivated dynamic sales professional with a passion for business development, knocking down doors and strategic analysis to make a significant impact within their organisation. Must have experience within Heating/Plumbing to qualify for this role. Responsibilities Develop and implement effective sales strategies tailored to regional markets to meet organisational targets. Identify new business opportunities within Builders Merchants, Heating Distributors and wholesalers through market analysis, networking, and customer engagement. Manage and nurture relationships with existing customers within heating distributors, wholesalers and heating contractors, ensuring high levels of satisfaction and retention. Lead negotiations and close deals with key customers, ensuring mutually beneficial agreements. Analyse sales data and market trends to inform strategic planning and decision-making. Collaborate with marketing teams to develop regional campaigns that support sales objectives. Utilise their internal CRM system to track sales activities, manage pipelines, and generate reports. Provide leadership and guidance to local sales teams, fostering a high-performance environment. Conduct regular training sessions to enhance customer team skills, including product knowledge and sales techniques. Qualifications Proven experience in B2B sales, preferably within the heating industry sector. Strong analysis skills with the ability to interpret data and develop actionable insights. Proficiency in Salesforce CRM platform is essential. Excellent communication, negotiation, and interpersonal skills. Demonstrated leadership capabilities with experience managing regional or territory-based customers. Strategic thinker with a proactive approach to problem-solving and opportunity identification. This role is ideal for a results-driven individual eager to contribute to organisational growth through innovative sales strategies and exceptional client management skills. We are an Recruitment Business, we endeavour to reply to submissions, however if you have'nt heard within a 48 hour period, your applicant has been unsuccessful. Thank you for your interest.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 12, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 12, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Upperton Pharma Solutions is a Nottingham-based CDMO that specialises in the development and manufacture of pharmaceutical products, providing a complete service from early-stage feasibility to GMP clinical manufacture. Formulations cover a range of delivery routes, typically including oral (tablets & capsules), nasal and inhaled. Continued growth and investment into the business has led to the creation of exciting new job opportunities; in our new GMP Manufacturing headquarters in Beeston, Nottingham. Upperton Pharma Solutions is undergoing a period of significant expansion to meet international customer demand and offer a comprehensive drug development portfolio, so now is a great time to join our team. The role: Reporting to the QC Manager the QC Senior Scientist I will be directly involved in all aspects of analytical testing. The job holder will be expected to work to cGMP and regulatory requirements and to support client projects from initial proposal to completion. They will be expected to lead analytical aspects of a project and ensure client timelines are met. Main duties and responsibilities: Lead analytical aspects of a project as directed and provide analytical updates to projects during internal and external project meetings as required. Support and supervise analytical staff and the QC Manager in analytical project-based activities, providing leadership and technical support in laboratory activities. Ensure accurate completion of analytical records relating to analytical projects and quality control activities including supporting documentation such as SOPs and risk assessments. Contribute to writing and reviewing analytical protocols and reports as directed. Support the leadership team in ensuring all analytical equipment and laboratory processes are compliant to cGMP and regulatory and customer requirements. Support and lead activities such as LIR's, deviations, CAPA's, change controls. Overseeing client meetings involving QC data, project issues and documentation (protocols, specifications and Certificates of Analysis) General role responsibilities: Understand & follow the company's Health & Safety Policy & Procedures & report all accidents or any unsafe conditions in the workplace. Ensure training has been received before undertaking specific duties & that all training is recorded in training records. Adhere to all HR policies & procedures, specifically including all absence policies and procedures. Communicate within your own department and cross departmental (QA, Manufacturing, R&D) to ensure that all relevant information is forwarded to the appropriate personnel on a regular & timely basis. Responsible for a small number of direct reports, to provide support and guidance to them, perform 1:1s, performance reviews and objective allocations. Perform analytical testing as required including but not limited to HPLC, GC, KF and Dissolution. Review and approval of analytical data Essential Skills and experience: Be educated to degree level or equivalent experience in a related scientific/technical discipline. Extensive experience in industry within a GxP laboratory environment, with practical experience of pharmaceutical analysis using HPLC and/or UPLC methods. Experience working to, and a strong understanding of GMP, GLP, and ICH guidelines. Have excellent communication skills (written and verbal), and proficiency in the use of Microsoft Office applications. Ability to operate in a flexible manner and handling a diverse workload. Positive attitude, autonomous working manner and able to work as part of a large team. Impeccable attention to detail, and excellent organisation, time management and a good documentation practice. Proficiency in chromatographic software Chromeleon. Understanding of safe working practices within a laboratory setting. GC and ELISA experience desirable. Experience with mentoring and training (desirable). Equipment validation experience (IQ, OQ, PQ)(desirable). Working with sterile products (desirable). What you will get in return: We offer employees not only a competitive salary but also an excellent suite of benefits including: 25 days holiday and your birthday off! Company contributory pension package Life insurance Private Medical Insurance through Vitality Internal and external training courses and professional development support Free onsite car parking We know it is the little things that make every day special, so we also organise employee events for you to attend throughout the year, like our annual Christmas party, summer party and charity fund raising events.
Mar 12, 2026
Full time
Upperton Pharma Solutions is a Nottingham-based CDMO that specialises in the development and manufacture of pharmaceutical products, providing a complete service from early-stage feasibility to GMP clinical manufacture. Formulations cover a range of delivery routes, typically including oral (tablets & capsules), nasal and inhaled. Continued growth and investment into the business has led to the creation of exciting new job opportunities; in our new GMP Manufacturing headquarters in Beeston, Nottingham. Upperton Pharma Solutions is undergoing a period of significant expansion to meet international customer demand and offer a comprehensive drug development portfolio, so now is a great time to join our team. The role: Reporting to the QC Manager the QC Senior Scientist I will be directly involved in all aspects of analytical testing. The job holder will be expected to work to cGMP and regulatory requirements and to support client projects from initial proposal to completion. They will be expected to lead analytical aspects of a project and ensure client timelines are met. Main duties and responsibilities: Lead analytical aspects of a project as directed and provide analytical updates to projects during internal and external project meetings as required. Support and supervise analytical staff and the QC Manager in analytical project-based activities, providing leadership and technical support in laboratory activities. Ensure accurate completion of analytical records relating to analytical projects and quality control activities including supporting documentation such as SOPs and risk assessments. Contribute to writing and reviewing analytical protocols and reports as directed. Support the leadership team in ensuring all analytical equipment and laboratory processes are compliant to cGMP and regulatory and customer requirements. Support and lead activities such as LIR's, deviations, CAPA's, change controls. Overseeing client meetings involving QC data, project issues and documentation (protocols, specifications and Certificates of Analysis) General role responsibilities: Understand & follow the company's Health & Safety Policy & Procedures & report all accidents or any unsafe conditions in the workplace. Ensure training has been received before undertaking specific duties & that all training is recorded in training records. Adhere to all HR policies & procedures, specifically including all absence policies and procedures. Communicate within your own department and cross departmental (QA, Manufacturing, R&D) to ensure that all relevant information is forwarded to the appropriate personnel on a regular & timely basis. Responsible for a small number of direct reports, to provide support and guidance to them, perform 1:1s, performance reviews and objective allocations. Perform analytical testing as required including but not limited to HPLC, GC, KF and Dissolution. Review and approval of analytical data Essential Skills and experience: Be educated to degree level or equivalent experience in a related scientific/technical discipline. Extensive experience in industry within a GxP laboratory environment, with practical experience of pharmaceutical analysis using HPLC and/or UPLC methods. Experience working to, and a strong understanding of GMP, GLP, and ICH guidelines. Have excellent communication skills (written and verbal), and proficiency in the use of Microsoft Office applications. Ability to operate in a flexible manner and handling a diverse workload. Positive attitude, autonomous working manner and able to work as part of a large team. Impeccable attention to detail, and excellent organisation, time management and a good documentation practice. Proficiency in chromatographic software Chromeleon. Understanding of safe working practices within a laboratory setting. GC and ELISA experience desirable. Experience with mentoring and training (desirable). Equipment validation experience (IQ, OQ, PQ)(desirable). Working with sterile products (desirable). What you will get in return: We offer employees not only a competitive salary but also an excellent suite of benefits including: 25 days holiday and your birthday off! Company contributory pension package Life insurance Private Medical Insurance through Vitality Internal and external training courses and professional development support Free onsite car parking We know it is the little things that make every day special, so we also organise employee events for you to attend throughout the year, like our annual Christmas party, summer party and charity fund raising events.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do ; Set a Product Vision & own the Product Backlog for Adobe Campaign & our owned comms stack, enabling the business to deliver on their requirements. Maintain a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem . Be the system admin for Adobe Campaign & the owned comms stack Govern the usage of Campaign Management within the business, defining the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption & lead Ideation Workshops and User Story Creation, to drive product requirements and drive the effective usage of our tools in the business. Advise on Campaign best practice to ensure tooling is usilised effectively Join Quarterly Planning & support experimentation & development teams in sprint planning as required . Lead our campaign management vendor partnerships & ensure tooling remains best-in-class Ensure Technology Stack for campaign execution adheres to Compliance & Policy Requirement s Support Head of Martech at Sky UK in implementing martech strategy and specific initiatives What you'll bring ; Deep experience with Adobe Campaign, ideally with Adobe Campaign Certification. Demonstrated expertise in managing complex digital campaigns and platform migrations Deep Technical understanding of Adobe Campaign v7, and experience of AJO and Campaign v8 preferred. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include web analytics, customer data management, consent management, personalisation, and digital marketing. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions . Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities. Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.
Mar 12, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do ; Set a Product Vision & own the Product Backlog for Adobe Campaign & our owned comms stack, enabling the business to deliver on their requirements. Maintain a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem . Be the system admin for Adobe Campaign & the owned comms stack Govern the usage of Campaign Management within the business, defining the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption & lead Ideation Workshops and User Story Creation, to drive product requirements and drive the effective usage of our tools in the business. Advise on Campaign best practice to ensure tooling is usilised effectively Join Quarterly Planning & support experimentation & development teams in sprint planning as required . Lead our campaign management vendor partnerships & ensure tooling remains best-in-class Ensure Technology Stack for campaign execution adheres to Compliance & Policy Requirement s Support Head of Martech at Sky UK in implementing martech strategy and specific initiatives What you'll bring ; Deep experience with Adobe Campaign, ideally with Adobe Campaign Certification. Demonstrated expertise in managing complex digital campaigns and platform migrations Deep Technical understanding of Adobe Campaign v7, and experience of AJO and Campaign v8 preferred. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include web analytics, customer data management, consent management, personalisation, and digital marketing. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions . Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities. Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do ; Set a Product Vision & own the Product Backlog for Adobe Campaign & our owned comms stack, enabling the business to deliver on their requirements. Maintain a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem . Be the system admin for Adobe Campaign & the owned comms stack Govern the usage of Campaign Management within the business, defining the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption & lead Ideation Workshops and User Story Creation, to drive product requirements and drive the effective usage of our tools in the business. Advise on Campaign best practice to ensure tooling is usilised effectively Join Quarterly Planning & support experimentation & development teams in sprint planning as required . Lead our campaign management vendor partnerships & ensure tooling remains best-in-class Ensure Technology Stack for campaign execution adheres to Compliance & Policy Requirement s Support Head of Martech at Sky UK in implementing martech strategy and specific initiatives What you'll bring ; Deep experience with Adobe Campaign, ideally with Adobe Campaign Certification. Demonstrated expertise in managing complex digital campaigns and platform migrations Deep Technical understanding of Adobe Campaign v7, and experience of AJO and Campaign v8 preferred. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include web analytics, customer data management, consent management, personalisation, and digital marketing. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions . Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities. Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.
Mar 12, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do ; Set a Product Vision & own the Product Backlog for Adobe Campaign & our owned comms stack, enabling the business to deliver on their requirements. Maintain a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem . Be the system admin for Adobe Campaign & the owned comms stack Govern the usage of Campaign Management within the business, defining the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption & lead Ideation Workshops and User Story Creation, to drive product requirements and drive the effective usage of our tools in the business. Advise on Campaign best practice to ensure tooling is usilised effectively Join Quarterly Planning & support experimentation & development teams in sprint planning as required . Lead our campaign management vendor partnerships & ensure tooling remains best-in-class Ensure Technology Stack for campaign execution adheres to Compliance & Policy Requirement s Support Head of Martech at Sky UK in implementing martech strategy and specific initiatives What you'll bring ; Deep experience with Adobe Campaign, ideally with Adobe Campaign Certification. Demonstrated expertise in managing complex digital campaigns and platform migrations Deep Technical understanding of Adobe Campaign v7, and experience of AJO and Campaign v8 preferred. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include web analytics, customer data management, consent management, personalisation, and digital marketing. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions . Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities. Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.
We are on a mission to become the leading international force in residential property management. What we do matters to billions of people in their everyday lives. Residential real estate is the world's largest asset class, and for most families, buying a home is the single biggest financial decision they will ever make. For too long, residential property management has fallen short of homeowners' and residents' expectations, and the industry is ready for change. Odevo was formed to make that change happen. In just six years, Odevo has grown more than 70-fold, establishing us as the leading international player. We are more than 12,000 people across the US, the UK, the Nordics, Germany, Spain, Portugal, Mexico, and Italy building Odevo. Together, we aspire to break new ground through innovation and cultivate a workplace where we help each other succeed, where ideas matter more than titles, and where kindness is a strength. By combining the power of people and technology, we set a new standard for how homes are managed. Our technology-enabled services simplify living for residents and create a better experience for property owners and boards. Our ambition is to continue our fast-growing journey through new customers, service expansion, and by partnering with great companies that share our mindset and ambition, both in existing and new markets. As we continue to grow, we stay true to who we are, challenge unnecessary bureaucracy, and keep decision-making close to our customers. If you share our mindset and ambition, we'd love you to join us and help accelerate our mission together. SURVEY ADMINISTRATOR • KFH Chartered Surveyors • £Competitive, aligned to experience • Richmond, London ROLE OVERVIEW We are seeking a Survey Administrator to join our Survey and Professional Services team, playing a key role in the smooth and efficient operation of our Residential Survey department. Based at our Richmond office, you will coordinate Surveyor diaries, manage communications with lenders and clients, and ensure inspections are scheduled accurately and professionally. Your work directly supports service delivery, revenue flow and client satisfaction. This is a fast paced, high trust role suited to someone who is organised, proactive and confident managing multiple priorities. ROLE EXPECTATIONS This role requires strong organisational ability, clear communication and a professional approach to service standards. You will be responsible for coordinating multiple Surveyor diaries, ensuring productive and fully optimised schedules while maintaining excellent service at all times. You will: Manage and optimise Surveyor diaries to ensure efficient, fully booked days Handle inbound calls professionally, relaying messages in line with service standards Liaise confidently with panel managers, mortgage lenders, brokers and private clients Manage email communication promptly and accurately Provide proactive administrative support across the Survey team You will act as the coordination point between Surveyors and clients, ensuring appointments run smoothly and communication remains clear and professional. WHAT SUCCESS LOOKS LIKE You'll be successful in this role if: Surveyor diaries are consistently well structured and optimised Clients and lenders receive timely, accurate and professional responses Enquiries are handled efficiently and without unnecessary follow up You remain calm, organised and solutions focused under pressure The wider team trusts you to keep operations running effectively HOW YOU'LL SPEND MOST OF YOUR TIME Most weeks, you'll be: Scheduling and coordinating inspections across multiple Surveyors Managing booking changes and appointment confirmations Responding to calls and emails from lenders, brokers and clients Ensuring inspection days are fully optimised Supporting the wider team with administrative coordination Maintaining high service standards in a fast paced environment This is an office based role at The Quadrant, Richmond, working closely with a collaborative and technically focused team. WHO THIS ROLE IS FOR This role suits someone who: Has previous administration experience Demonstrates strong written and verbal communication skills Is confident using Microsoft Excel, Word and Outlook Has excellent time management and organisational ability Works well within a close team and performs effectively under pressure Brings a positive, proactive and professional attitude EXPERIENCE THAT HELPS Experience coordinating diaries in a professional services or property environment Previous experience dealing with lenders, brokers or panel managers Confidence handling high volumes of calls and email communication Experience working in a fast paced, target driven environment Familiarity with property, surveying or estate agency processes WHAT WE OFFER Competitive base salary aligned to experience 25 days annual leave plus bank holidays Private medical insurance, life assurance and enhanced family leave provisions Fully funded professional development, and support for further qualifications where appropriate Pension scheme and employee assistance programme Employee referral scheme ABOUT KFH CHARTERED SURVEYORS We are an established firm of Residential Chartered Surveyors and Valuers, delivering high quality valuation and survey services across the London property market. Founded in 1977 within the Kinleigh Group, part of Kinleigh Folkard & Hayward, we are now part of the wider Odevo group, a fast growing international property services organisation. This combination of heritage and scale gives our surveyors the benefit of a respected brand, strong technical foundations and the backing of a modern, growth focused group. All of our work is undertaken in accordance with RICS regulations and the Valuers Registration Scheme, supported by ISO accreditation to ensure consistent quality and compliance. As we continue to expand, we are investing in ambitious surveyors who want to develop their careers within a technically strong, well supported environment that offers structured CPD and genuine long term progression. HOW WE HIRE Initial conversation with our talent team Interview focused on organisation, communication and approach We aim to complete the process within two to three weeks and communicate clearly throughout. INTERESTED? Apply with your CV. All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required. Sounds like you? Apply today!
Mar 12, 2026
Full time
We are on a mission to become the leading international force in residential property management. What we do matters to billions of people in their everyday lives. Residential real estate is the world's largest asset class, and for most families, buying a home is the single biggest financial decision they will ever make. For too long, residential property management has fallen short of homeowners' and residents' expectations, and the industry is ready for change. Odevo was formed to make that change happen. In just six years, Odevo has grown more than 70-fold, establishing us as the leading international player. We are more than 12,000 people across the US, the UK, the Nordics, Germany, Spain, Portugal, Mexico, and Italy building Odevo. Together, we aspire to break new ground through innovation and cultivate a workplace where we help each other succeed, where ideas matter more than titles, and where kindness is a strength. By combining the power of people and technology, we set a new standard for how homes are managed. Our technology-enabled services simplify living for residents and create a better experience for property owners and boards. Our ambition is to continue our fast-growing journey through new customers, service expansion, and by partnering with great companies that share our mindset and ambition, both in existing and new markets. As we continue to grow, we stay true to who we are, challenge unnecessary bureaucracy, and keep decision-making close to our customers. If you share our mindset and ambition, we'd love you to join us and help accelerate our mission together. SURVEY ADMINISTRATOR • KFH Chartered Surveyors • £Competitive, aligned to experience • Richmond, London ROLE OVERVIEW We are seeking a Survey Administrator to join our Survey and Professional Services team, playing a key role in the smooth and efficient operation of our Residential Survey department. Based at our Richmond office, you will coordinate Surveyor diaries, manage communications with lenders and clients, and ensure inspections are scheduled accurately and professionally. Your work directly supports service delivery, revenue flow and client satisfaction. This is a fast paced, high trust role suited to someone who is organised, proactive and confident managing multiple priorities. ROLE EXPECTATIONS This role requires strong organisational ability, clear communication and a professional approach to service standards. You will be responsible for coordinating multiple Surveyor diaries, ensuring productive and fully optimised schedules while maintaining excellent service at all times. You will: Manage and optimise Surveyor diaries to ensure efficient, fully booked days Handle inbound calls professionally, relaying messages in line with service standards Liaise confidently with panel managers, mortgage lenders, brokers and private clients Manage email communication promptly and accurately Provide proactive administrative support across the Survey team You will act as the coordination point between Surveyors and clients, ensuring appointments run smoothly and communication remains clear and professional. WHAT SUCCESS LOOKS LIKE You'll be successful in this role if: Surveyor diaries are consistently well structured and optimised Clients and lenders receive timely, accurate and professional responses Enquiries are handled efficiently and without unnecessary follow up You remain calm, organised and solutions focused under pressure The wider team trusts you to keep operations running effectively HOW YOU'LL SPEND MOST OF YOUR TIME Most weeks, you'll be: Scheduling and coordinating inspections across multiple Surveyors Managing booking changes and appointment confirmations Responding to calls and emails from lenders, brokers and clients Ensuring inspection days are fully optimised Supporting the wider team with administrative coordination Maintaining high service standards in a fast paced environment This is an office based role at The Quadrant, Richmond, working closely with a collaborative and technically focused team. WHO THIS ROLE IS FOR This role suits someone who: Has previous administration experience Demonstrates strong written and verbal communication skills Is confident using Microsoft Excel, Word and Outlook Has excellent time management and organisational ability Works well within a close team and performs effectively under pressure Brings a positive, proactive and professional attitude EXPERIENCE THAT HELPS Experience coordinating diaries in a professional services or property environment Previous experience dealing with lenders, brokers or panel managers Confidence handling high volumes of calls and email communication Experience working in a fast paced, target driven environment Familiarity with property, surveying or estate agency processes WHAT WE OFFER Competitive base salary aligned to experience 25 days annual leave plus bank holidays Private medical insurance, life assurance and enhanced family leave provisions Fully funded professional development, and support for further qualifications where appropriate Pension scheme and employee assistance programme Employee referral scheme ABOUT KFH CHARTERED SURVEYORS We are an established firm of Residential Chartered Surveyors and Valuers, delivering high quality valuation and survey services across the London property market. Founded in 1977 within the Kinleigh Group, part of Kinleigh Folkard & Hayward, we are now part of the wider Odevo group, a fast growing international property services organisation. This combination of heritage and scale gives our surveyors the benefit of a respected brand, strong technical foundations and the backing of a modern, growth focused group. All of our work is undertaken in accordance with RICS regulations and the Valuers Registration Scheme, supported by ISO accreditation to ensure consistent quality and compliance. As we continue to expand, we are investing in ambitious surveyors who want to develop their careers within a technically strong, well supported environment that offers structured CPD and genuine long term progression. HOW WE HIRE Initial conversation with our talent team Interview focused on organisation, communication and approach We aim to complete the process within two to three weeks and communicate clearly throughout. INTERESTED? Apply with your CV. All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required. Sounds like you? Apply today!
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 12, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 12, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
